Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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7,455 Fiserv employees in database. Find out everything there's to know about Fiserv employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Fiserv Employees
Fiserv September 2014 - Present
Emmis Communications September 2000 - January 2013
The Indianapolis Star May 1993 - September 2000
Skills
Direct Marketing, Advertising, Sales, Marketing, Direct Mail, Customer Service, Project Management, Data Analysis, Data Warehousing, Database Design, Database Marketing, Database Administration, Print Management, Variable Data Printing, Offset Printing, Media Planning, Sales Operations, Market Analysis, Account Management, Public Relations, Online Advertising, Email Marketing, Marketing Communications, Marketing Strategy
Education
Indiana University-Purdue University at Indianapolis
Communications
Indiana State University
Business Administration and Management, General
Ben Davis High School
Fiserv October 2002 - Present
IBM May 1998 - April 2002
Indiana University Libraries August 1996 - May 1998
Indiana University Libraries May 1993 - August 1996
Indiana University Libraries December 1985 - May 1993
Journalism Library, Indiana University Libraries March 1985 - December 1985
Indiana University Libraries August 1984 - March 1985
Indiana University Libraries August 1981 - August 1984
Indiana University Libraries May 1981 - August 1981
Indiana University Halls of Residence Libraries August 1980 - July 1981
Skills
MadCap Flare, Software Documentation, Online Help, Technical Writing, Technical Communication, RoboHelp, Information Architecture, Technical Documentation, SnagIt, Offshore Resource..., Scope Planning, Curriculum Mapping, Curriculum Design, Curriculum Development, Publications Production, Publishing, Interviewing Subject..., Release Notes, Work Orders, Usability, Testing, Administrative Work, Literary Writing, Journals, Windows 7, Windows XP Pro, Mac, Mac OS, Eclipse, IBM Rational Tools, ClearCase, ClearQuest, XML, HTML, XHTML, CSS, Manuals, Text Editing, Audacity, Amadeus, Journalism, Literary Theory, Literary Criticism, Literary History, Poetry, Performance Poetry, Music Journalism, Editing, Content Management, Adobe Acrobat
Education
Indiana University Bloomington 1975 — 1979
1979, B.A., English
Madison Heights High School 1972 — 1975
1975, College Prep
Fiserv January 2015 - Present
Venture Solutions Inc January 2013 - December 2014
RR Donnelley/Bowne November 2010 - December 2012
Bowne February 1994 - June 2011
Education
Indiana Institute of Technology
Bachelor of Science (BS), Business Administration
Fiserv March 2001 - Present
CSR Technical / Ascend 1996 - 2000
Pepper Sales Development 1986 - 1993
Skills
Coaching, Talent Acquisition, Recruiting, Human Resources, Time Management, Management, Leadership, Sales Process, Project Management
Education
Indiana State University
Bachelor of Science, Marketing
Institute Professional Executive Coaching
Professional Coaching Certification 2012, Business / Life Coaching
Raddon Financial Group 2014 - Present
Fiserv 2014 - 2015
Federal Reserve Bank of Chicago 2012 - 2014
McGraw-Hill 2008 - 2012
Portland Cement Association 2007 - 2008
Chicago Board of Education 2004 - 2007
Metropolitan Planning Council 2001 - 2003
Skills
Market Research, Marketing Strategy, Analytics, Competitive Analysis, Strategic Planning, Segmentation, Data Analysis, Quantitative Research, Customer Insight, Competitive Intelligence, Strategy, Analysis, Market Analysis, Qualitative Research, Cross-functional Team..., Content Development
Education
University of Chicago
Masters of Public Policy, Finance/Economics
Illinois State University
BS, Political Science/Economics
Fiserv November 2008 - Present
JPMorgan Chase June 2006 - November 2008
LaSalle Bank October 1999 - June 2006
Skills
Management, Data Analysis, Organizational..., Project Management, Team Leadership, Program Management, Business Process..., Business Analysis, Finance, Requirements Gathering, Process Improvement, Risk Management
Education
Indiana University Bloomington 1994 — 1998
BA, Psychology
Catlin January 2014 - Present
Georgia Society of Professional Engineers - Atlanta Metro Chapter August 2011 - Present
Fiserv March 2011 - May 2013
GASDF 2013 - 2013
AT&T December 2007 - March 2011
BellSouth May 2004 - December 2007
Enhanced Software Communications LLC / Vicorp 1997 - 2001
US Navy 1984 - 1987
Skills
Integration, Data Center, SDLC, Enterprise Architecture, Cloud Computing, TCP/IP, Telecommunications, Vendor Management, Managing Project Budgets, Disaster Recovery, Non-profit Boards, Finance, Requirements Management, Technical Leadership, Project Management, Python, High Availability..., Service Level Management, IT Governance, Performance Consulting, PCI Standards, Professional Engineering, IT Architecture, Entrepreneurship, MBA, Design, C++, Visual Basic, C Programming, Java, JavaScript, Genesys, Computer Telephony..., Non-profit Leadership, Engineering, Troubleshooting, Architecture, Servers, VoIP, Unix, Software Project..., VMware, Linux, PMP
Education
Indiana University - Kelley School of Business 2007 — 2008
MS, Finance
Indiana University - Kelley School of Business 2005 — 2007
MBA
The Johns Hopkins University 1993 — 1994
MS Computer Science Candidate - Montgomery Center
University of Rochester 1987 — 1992
BS, MS, Electrical Engineering
Naval Nuclear Power Prototype (Balston Spa) 1986 — 1986
Naval Nuclear Reactor Operator (S7G)
Naval Nuclear Power School (Orlando) 1985 — 1986
Naval Nuclear Reactor Operator
Naval Electronics Technician "Class A" School (Great Lakes) 1984 — 1985
Electronics Technician
InComm October 2014 - Present
Fiserv March 2012 - October 2014
Motorola Mobility August 2010 - August 2011
MedTec May 2009 - August 2009
Hexaware Technologies September 2007 - August 2008
Skills
MySQL, Core Java, J2EE, JSP, JPA, Hibernate, Servlets, XML, Selenium, Web Development, Java software..., Database Design, Database Optimization, C, Java, Eclipse, SQL, Java Enterprise Edition, Unix, Linux, Software Development, JavaScript
Education
Illinois Institute of Technology 2009 — 2011
MS, Computer Science
Kumaraguru College of Technology 2003 — 2007
BE, Electronics & Communication
Walmart eCommerce September 2014 - Present
Fiserv April 2013 - September 2014
Fiserv April 2011 - March 2013
Cashedge Inc April 2010 - March 2011
Cashedge Inc June 2008 - March 2010
Cashedge India Pvt Ltd April 2005 - June 2008
Coralgrid Technologies February 2005 - April 2005
Infosys December 2003 - February 2005
Skills
Agile Methodologies, Software Development, SDLC, Web Services, XML, Scrum, Requirements Analysis, SOA, SQL, Java, Java Enterprise Edition, Software Engineering, Software Project..., EJB, JDBC, JMS, RESTful WebServices, SOAP, JSF, ADF, RichFaces, JSP, Memcached, Servlets, PL/SQL, Oracle, SQL Loader, Weblogic, Tomcat, JBoss Application Server, IntelliJ IDEA, JDeveloper, Eclipse, CVS, Tortoise SVN, Ant, JavaScript, jQuery, JSON, HTML, Bugzilla, Toad, Oracle SQL Developer, Data Structures, Algorithms, Java Concurrency
Education
Indian Institute of Technology, Kanpur 1998 — 2002
Bachelor of Technology (BTech), Civil Engineering
Advanced Physical Therapy August 2013 - Present
NovaCare June 2013 - July 2013
Wesley Rehabilitation Hospital May 2013 - June 2013
Pinnacle Sports Medicine November 2012 - December 2012
Fiserv November 2010 - October 2011
Ajilon February 2004 - May 2010
Amdocs January 2003 - February 2004
Ajilon October 1998 - June 2000
Education
Hutchinson Community College 2012 — 2013
Associate's of Applied Science
C Programming; Houston Community College 1999 — 1999
Sterling College
The University of Kansas
BA
Fiserv January 2012 - Present
Open Solutions December 2007 - December 2011
Open Solutions May 2007 - November 2007
Fincentric Corp May 1996 - May 2007
JP Morgan May 1985 - February 1994
Morgan Guaranty Trust Company (London) January 1983 - May 1985
Scandanavian Airlines November 1980 - December 1982
Skills
Software Project..., Software Development, IT Management, Banking, PMP, Business Analysis, SDLC, Requirements Gathering, Agile Methodologies, Requirements Analysis, Project Management, Management, Solution Architecture, Agile Project Management, .NET, SQL, Oracle, IT Strategy, Lean Software..., Gap Analysis, Leadership, Integration, Enterprise Software, Professional Services, Vendor Management, Scrum, Business Intelligence, Microsoft SQL Server, Governance, Enterprise Architecture, Project Portfolio..., PMO, SOA, Business Requirements
Education
Imperial College London 1976 — 1979
BSc (Eng), Computing Science
Saints 1967 — 1973
Cornerstone Advisors, Inc. November 2014 - Present
YMCA Boise Idaho March 2014 - Present
Fiserv January 2013 - November 2014
Open Solutions May 2011 - November 2014
Open Solutions January 2010 - July 2011
Open Solutions February 2008 - December 2009
Home Federal Bank April 2004 - October 2008
Sears, Roebuck and Co. October 1999 - August 2002
Skills
MS Project, Risk Management, IT Management, Contract Negotiation, COBOL, Technical Writing, Negotiation, Quality Management, JCL, PMP, Vendor Management, PMO, Visio, Process Improvement, Project Planning, Business Analysis, Program Management, Documentation, Software Project..., Change Management, Business Process..., SharePoint, Team Building, Banking, Disaster Recovery, Analysis, Problem Solving, Customer Relations, Team Leadership, Operations Management, Budgeting, IT Service Management, Project Management, Management, Budgets, Business Process, SQL, Requirements Gathering, Requirements Analysis, Software Documentation, Business Intelligence, Leadership, Customer Service, SDLC, Strategy, Training, CRM, Integration, Project Portfolio..., Enterprise Software
Education
H3 Yoga 2013 — 2014
RYT 200, Yoga Teacher Training/Yoga Therapy
The George Washington University - School of Business 2000 — 2001
Masters Certification, Project Management
Idaho State University 1988 — 1994
B.S., Psychology, Sociology
Fred's Inc. August 2015 - Present
Fred's Inc. March 2013 - August 2015
Fred's Inc. August 2009 - March 2013
Wright Medical Technology 2007 - 2009
Fiserv 2006 - 2007
ServiceMaster 2003 - 2006
Associated Realty Services 2001 - 2003
Skills
Accounting, Finance, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Auditing, Budgets, Forecasting, General Ledger, Account Reconciliation, Cash Management, Variance Analysis, Financial Modeling, Internal Controls, SEC Financial Reporting, Fixed Assets, Inventory Accounting, Period End Closing, People Development, Financial Accounting, Accounts Payable, GAAP
Education
Indiana University - Kelley School of Business 2010 — 2012
MS, Finance (with honors)
The University of Memphis 2001 — 2004
BS, Computer Science, Accounting minor (with honors)
Seminole Hard Rock Hotel & Casino Tampa April 2014 - Present
Seminole Hard Rock Hotel & Casino January 2004 - April 2014
Fiserv March 1997 - January 2004
Skills
IBM iSeries, AS400 Administration, Casino, IBM AS/400, Hotels, Hospitality Industry, OS/400, Gaming Industry, Operating Systems, Kronos, Infinium, IT Operations, Information Technology, AS400 system, Technical Support, CL Programming, Help Desk Support, System Administration, Active Directory, Troubleshooting, Stratton Warren, LMS, Pre-opening, VMware, vSphere, VMware ESX, Server Administration, Windows Server, Networking, Customer Service
Education
University of Central Florida
Computer Science
Indian River Community College 1994 — 1996
Associate of Arts (AA), Computer Science
MCIC Vermont January 2013 - Present
MCIC Vermont July 2012 - December 2012
MCIC Vermont May 2010 - July 2012
MCIC Vermont November 2009 - April 2010
Fiserv July 2004 - February 2009
IPS-Sendero June 2002 - June 2004
IPS-Sendero May 1999 - May 2002
IPS-Sendero January 1995 - April 1999
Interactive Planning Systems February 1987 - December 1994
Interactive Planning Systems February 1985 - January 1987
Skills
SharePoint, SharePoint Designer, InfoPath, Windows Server 2003, Windows Server 2008, Active Directory, WIndows 7, VMWare, PowerShell, VMware, Microsoft Exchange, Windows 7, Requirements Analysis, Windows Server, Powershell, SQL, Software Documentation, ASP.NET, HTML, Troubleshooting, Databases, Project Management, CRM, Microsoft SQL Server, Business Intelligence, Visio, Business Process, SDLC, IIS, Testing
Education
Kennesaw State University 2009 — 2010
Web Design
Indiana University Bloomington 1979 — 1983
BS, Finance
Fiserv May 2015 - Present
Fiserv May 2008 - May 2015
DaimlerChrysler Financial Services April 2007 - April 2008
Skills
Treasury Services, Financial Services, Banking, Financial Analysis, Training, Management, SSRS, Microsoft SQL Server, Commercial Banking, Portfolio Management, Cash Management, Treasury Management, Loans, Quality Assurance, Retail Banking, Credit, Finance, Analysis
Education
Illinois State University
Bachelors, Business Administration
Fiserv June 2015 - Present
Dun and Bradstreet February 2013 - May 2015
Dun & Bradstreet January 2012 - March 2013
Dun & Bradstreet January 2011 - December 2011
Dun & Bradstreet April 2010 - December 2010
Dun & Bradstreet February 2009 - April 2010
Altria May 2005 - September 2008
Skills
Sales, Business Development, Salesforce.com, Solution Selling, Account Management, B2B, CRM, Lead Generation, Analytics, Direct Sales, New Business Development, Database Marketing, Customer Acquisition, Business Intelligence, Customer Retention, Competitive Analysis, Key Account Management, Business Analysis, Strategic Partnerships, Sales Presentations, Team Leadership, Risk Management, Email Marketing, Contract Negotiation, Management, SaaS, Sales Management, Sales Operations, Sales Process, Selling
Education
Illinois State University 2001 — 2006
BS, Marketing; Sales Focus
Giesecke & Devrient America, Inc. June 2014 - Present
Fiserv January 2013 - May 2014
Fiserv October 2012 - May 2014
Diebold Australia Pty. Ltd. September 2007 - March 2012
Diebold, Inc. June 2002 - August 2007
ATM National 2003 - 2005
Diebold North America June 2001 - May 2002
Diebold EMEA January 1998 - May 2001
Diebold December 1996 - December 1997
Diebold August 1992 - November 1996
Skills
Strategic Planning, Territory Management, Workforce Development, Business Development, Partnerships, Customer Experience, Training, Security, Strategic Alliances, Change Management, Sales Force Development, Cross-functional Team..., Strategy, Process Improvement, Sales, Business Strategy, Business Process..., Team Leadership, CRM, Business Transformation, Enterprise Software, Business Analysis, Marketing Strategy, Mergers & Acquisitions, Management, Professional Services, Account Management, Customer Satisfaction, Product Management, Leadership, Vendor Management, New Business Development, Program Management, Outsourcing, Solution Selling, Financial Services, Sales Management, Executive Management, Operations Management, Consulting
Education
Northwestern University - Kellogg School of Management 2006 — 2006
Executive Leadership
Indiana University - Kelley School of Business 2004 — 2004
Executive Leadership
Case Western Reserve University - Weatherhead School of Management 1999 — 1999
Leadership Development
John Carroll University 1981 — 1985
Bachelors of Arts, Business Communications
Saint Vincent Saint Mary 1977 — 1981
Fiserv September 2010 - Present
Application Software Design, Inc. September 1990 - September 2010
Kirchman Corporation September 1975 - September 1990
Time Inc. September 1971 - August 1975
Skills
VisionPLUS, Credit Cards, Program Management, COBOL, SDLC, CICS, JCL, VSAM, Mainframe, Requirements Analysis, Business Analysis, DB2, MVS, TSO, IBM Mainframe
Education
Indiana University Bloomington 1967 — 1971
BA, Mathematics and Computer Science
Billups January 2015 - September 2015
Fiserv November 2013 - December 2014
U.S. Bank July 2013 - November 2013
Online Business Systems September 2012 - July 2013
Nike November 2011 - September 2012
Bonneville Power Authority April 2011 - November 2011
Nike April 2010 - April 2011
VERO, Inc. May 2009 - June 2010
CrossCap February 2007 - November 2009
Endeavor Information Systems October 2006 - January 2007
Skills
Business Process, Project Management, Software Documentation, Requirements Analysis, Requirements Gathering, Certified Scrum Master..., Agile Methodologies, User Stories, Use Case, Software Development, Databases, Integration, Web Applications, Scrum, Management, Business Analysis, Analysis, Software Project..., Systems Analysis, SDLC
Education
University of California, Berkeley 1982 — 1987
BS, Industrial Engineering and Operations Research
Indiana University Bloomington 2004 — 2005
Master’s Degree, Library and Information Science
First Service Networks September 2015 - Present
LifeLock November 2013 - September 2015
Fiserv October 2009 - November 2013
Fiserv March 2000 - October 2009
Discover Financial Services August 1998 - March 2000
Discover Financial Services August 1997 - August 1998
Discover Financial Services August 1996 - August 1997
Yavapai College August 1995 - August 1996
Skills
Performance Management, Talent Management, Instructional Design, Organizational..., Leadership Development, Onboarding, Succession Planning, Employee Engagement, Change Management, Executive Coaching, Employee Relations, Coaching, Organizational Design, Organizational..., Instructor-led Training, Training Delivery, Workforce Planning, SPHR, Needs Analysis, Performance Improvement, Culture Change, Employee Training, Human Resources, Training
Education
University of Phoenix 1997 — 1998
Masters of Organizational Management, Business
Illinois State University 1993 — 1995
BS, Psychology
Yavapai College 1991 — 1993
Associates, General Studies
Fiserv January 2013 - Present
Open Solutions July 2012 - January 2013
ISU Credit Union December 2008 - July 2012
Skills
Business Analysis, Banking, Management, Process Improvement, Financial Services, Risk Management, Team Building, Professional Services
Education
Idaho State University
CIS, Computer Science
Fiserv September 2013 - Present
Fiserv Output Solutions September 2013 - Present
Creative Card Group July 2008 - June 2013
World Media Group Inc. July 2008 - June 2013
Mayday Avionics March 2002 - July 2008
Skills
Program Management, Loyalty Programs, Manufacturing, Management, Business Development, Team Leadership, Procurement, Supply Chain, Project Management, Leadership, Process Improvement, Competitive Analysis, Cross-functional Team..., Account Management, Sales, Troubleshooting, Business Analysis, Change Management, Strategic Planning, Team Building, Training, ERP, Supply Chain Management, Marketing, Project Planning, Marketing Strategy, Customer Service, Inventory Management, Product Development, Operations Management, Sales Operations, Entrepreneurship, Logistics, New Business Development, Microsoft Office, Analysis, Contract Negotiation, Social Networking, Microsoft Word, Microsoft Excel, Social Media, Pricing, Event Management, Budgets, Solution Development, Marketing Management, Social Media Marketing, Customer Satisfaction, Continuous Improvement, Integration
Education
Lansing Community College 1999 — 2002
Associate of Science (AS), Aviation Science
Indiana Business College 1996 — 1998
Business Adminstration
Fiserv July 2011 - September 2012
Hartsfield - Jackson Atlanta International Airport November 2007 - July 2011
MBNA January 2000 - May 2006
University of Delaware 1992 - 2001
Skills
Contract Management, Procurement, Contract Negotiation, Building Owners, Vendor Management, Negotiation, Purchasing, Process Improvement, Operations Management, Program Management, Strategic Sourcing, Leadership, Supply Management, Process Scheduler, Sourcing, Budgets, Management, Team Leadership, Project Planning, Facilities Management, Strategic Planning, Supply Chain, Cross-functional Team..., Project Management, Outsourcing, Supply Chain Management, Construction, Training, Forecasting, Team Building, Change Management, Analysis, Strategy, Risk Management, Business Process..., Six Sigma, Business Development, MS Project
Education
Building Owners & Managers International
Real Property Administrator-
Howard University
BFA
Kent State University
Masters
Highmark April 2014 - Present
Highmark September 2013 - April 2014
Highmark February 2012 - September 2013
Highmark October 2006 - January 2012
Fiserv March 1997 - October 2006
Thrift Drug November 1993 - March 1997
Keystone Financial July 1993 - November 1993
Alcoa June 1989 - July 1993
Skills
Application Management, Organizational..., Application Lifecycle..., Process Consulting, SDLC, Requirements Analysis, Business Analysis, PMO, Process Improvement, Vendor Management, Software Project..., Cost Center Management, Visio, Requirements Gathering, Business Process..., Program Management, Project Management, Leadership, Management, RUP, Resource Management, IT Management, Project Delivery, Enterprise Architecture, Integration, MS Project, Outsourcing, Quality Assurance, Software Development, Software Documentation, Business Requirements, Process Engineering
Education
Waynesburg University 2009 — 2011
MBA, Applied Business
Indiana University of Pennsylvania 1986 — 1989
BS, MIS
Temple University 1985 — 1986
BS, MIS
Fiserv 1978 - Present
Fiserv Output Solutions May 2003 - February 2011
Continental Airlines February 2002 - April 2003
Continental Airlines June 1988 - February 2002
Continental Airlines June 1986 - April 1988
Fluor Ocean Services May 1980 - January 1981
Fluor Ocean Services June 1975 - May 1980
Education
Houston Community College
Fiserv January 2014 - Present
Fiserv August 2011 - December 2013
Fifth Third Processing Solutions August 2006 - August 2011
Fifth Third Processing Solutions October 1999 - March 2006
Nova Information Systems 1993 - 1999
Sears, Roebuck and Co. November 1990 - June 1994
Skills
Electronic Payments, Credit Cards, Debit Cards, Account Management, Banking, Relationship Management, Payment Card Processing, Business Development, Financial Services, Merchant Services, Mobile Payments, Payment Systems, Payments, Cards, E-payments, Call Centers
Education
Indiana University Bloomington 1986 — 1990
B.A.
Fiserv
Skills
Sales Process, Strategic Planning, Strategy, Salesforce.com, Business Analysis, SaaS, Sales, Financial Services, Account Management, Relationship Management, Solution Selling, Enterprise Software, Business Development, Banking, CRM, Executive Management
Education
Indiana University of Pennsylvania 1975 — 1979
Finance
Fiserv 2010 - Present
AT&T 2007 - 2009
AT&T 1999 - 2006
AT&T 1997 - 1999
Kean University
Hoechst Celanese 1995 - 1996
Skills
Editorial, Proposal Writing, Proposal Leadership, Writing, SEO, Training, Team Management
Education
University of Michigan 1992 — 1998
Ph.D., English Language and Literature
Indiana University Bloomington
Fiserv July 2014 - Present
Fiserv September 2012 - July 2014
Fiserv November 2009 - September 2012
Mamon & Associates, LLC June 2009 - November 2009
EDS, an HP company November 2008 - June 2009
EDS, an HP company September 2007 - November 2008
EDS January 2004 - August 2007
EDS January 2000 - January 2004
EDS December 1998 - January 2000
Cambridge Technology Partners May 1997 - December 1998
Skills
Consulting, Data Transformation, Articles, IT Strategy, ITIL Process, CISSP, IT Outsourcing, IT Service Management, Change Management, Outsourcing, Vendor Management, Program Management, ITIL, IT Service Delivery, Service Management, Cloud Computing, Cross-functional Team..., Enterprise Architecture, Governance, PMO, CRM, Security, Software Documentation, Process Improvement, Disaster Recovery, Enterprise Software, Data Center, PMP, IT Management, SDLC, Service Delivery, IT Operations, Integration, Management, Strategy, Leadership, Professional Services, SaaS, Information Technology, Operations Management, Analytics, Project Portfolio..., Start-ups, Executive Management, Networking, Business Analysis, Quality Assurance, Business Process, Business Process..., Business Transformation
Education
Lewis University 1979 — 1983
Bachelors, Business Administration with an emphasis in management and computing
Lewis University 1979 — 1983
Hinsdale South
Indiana University Bloomington
Graduate Leadership Program
University of Virginia Darden School of Business
Graduate Leadership Programs
Bentley Systems April 2015 - Present
Bentley Systems September 2008 - Present
Fresh Cut Landscaping, LLC June 2006 - Present
Fiserv February 2006 - September 2008
Citadel Federal Credit Union 1997 - 2006
Skills
Microsoft Office 2007, SAP R/3, Microsoft Office Project, MS Project, SAP, Professional Services, Process Improvement, Project Management, Windows Server, CRM, Visio, SharePoint, Software Development, Document Management, Software Project..., Project Delivery, Training, Requirements Analysis, Leadership, Business Analysis, Integration, Microsoft Project
Education
Immaculata University 2003 — 2005
Bachelor, IT
Beacon Health System March 2014 - Present
Michiana SHRM January 2004 - Present
Fiserv October 2008 - November 2013
Fiserv October 2005 - October 2008
Fiserv July 2004 - October 2005
Fiserv July 1994 - July 2004
Skills
Performance Management, Recruiting, Onboarding, Succession Planning, Leadership, HRIS, Employee Relations, Human Resources, Employee Engagement, Negotiation, Deferred Compensation, Benefits Administration, Management, Process Improvement, Training, Strategy, Talent Management, Employee Benefits, Talent Acquisition, Organizational..., Leadership Development, New Hire Orientations, FMLA, Labor Relations, Personnel Management, Workforce Planning, Applicant Tracking..., HR Policies, Program Management, Employee Handbooks, Job Descriptions, Compensation & Benefit, Performance Appraisal, Employment Law
Education
Indiana Institute of Technology 2013 — 2015
Master of Business Administration (MBA), Human Resource Management, 4.0
Indiana Institute of Technology 2009 — 2014
Bachelor of Science (B.S.), Human Resources, 3.96
Indiana University South Bend 1998 — 2000
Human Resource Practitioner Certificate, Human Resources
Fiserv June 2011 - Present
Digicon Software 2010 - 2011
Open Solutions 2008 - 2009
Open Solutions Inc 2004 - 2008
Open Solutions 2003 - 2004
Liberty Enterprises, Minneapolis,MN 2001 - 2003
Fitech Systems, Atlanta, GA 1993 - 2001
Norrell Financial Systems, Division of Norrell Corp. Atlanta, GA 1987 - 1993
Skills
Global Delivery, SDLC, Management, E-commerce, Business Analysis, Business Intelligence, Software Development, Vendor Management, Operations Management, Cross-functional Team..., Quality Assurance, Strategy, Program Management, Project Management, System Administration, Architectures, Banking, Integration, Performance Tuning, Business Intelligence..., Leadership Development, SharePoint, Software Project..., Database Administration, Requirements Analysis, Analytics, Agile Methodologies, Architecture, Agile Project Management, PMP, Process Improvement, Testing, Team Management, Outsourcing
Education
Indian Institute of Technology, Kharagpur
B.Tech
Fiserv February 2011 - Present
Fiserv November 2004 - March 2011
Lason 1995 - 2002
Bonner & Moore 1996 - 2000
Skills
Microsoft Excel, Business Alliances, Variable Data Printing, Account Management, Solution Selling, Salesforce.com, Marketing, Operations Management, New Business Development, Sales, Direct Mail, SaaS, Marketing Communications, Sales Management, Customer Insight, Banking, Direct Marketing, Business Analysis, Contract Negotiation, Business Development, Sales Process, Lead Generation, Team Building, Management, Long-term Customer..., Sales Operations, Negotiation, Vendor Management, Selling, Project Management, Cross-functional Team..., Customer Engagement, Process Improvement, Networking, Customer Service
Education
Houston Community College 1980 — 1984
Business
Melbourne High 1978 — 1981
Fiserv January 2012 - Present
Hewlett-Packard August 2009 - January 2012
Electronic Data Systems an HP Company August 2008 - August 2009
Electronic Data Systems January 1996 - August 2008
Singleton Golf, INC (dba Supreme Golf and Golf Headquaters) August 1997 - May 2001
Rolls-Royce, plc April 1995 - December 1995
Allison Engine Company November 1993 - April 1995
Allison Gas Turbine Division, GMC April 1989 - November 1993
Skills
IT Operations, IT Service Management, ITIL, Vendor Management, Disaster Recovery, Data Center, IT Management, Incident Management, Enterprise Architecture, Security, Telecommunications, Active Directory, Service Management, HP-UX, Unix, Servers, Networking, Program Management, Service Delivery, High Availability, AIX, VMware, Solaris, Outsourcing, Cloud Computing, Operating Systems, SDLC, Troubleshooting, Infrastructure, Databases, Technical Support, System Administration, IT Strategy, Oracle, Storage, Perl, HP, System Deployment, Virtualization, Apache, SQL, Windows Server, Integration, SharePoint, Project Management, Software Documentation, PMP, Business Continuity, Process Improvement, Management
Education
Indiana State University 1983 — 1987
BA, Computer Science; Electronics; Computer Technology
Culver Military Academy 1978 — 1983
Diploma, Secondary Education
Fiserv September 2015 - Present
LCS 2015 - 2015
Information Security Consultant 2014 - 2014
MIEL e-Security Pvt. Ltd. 2013 - 2014
Indian Institute of Information Technology, Allahabad, India 2013 - 2013
Indian Institute of Science 2012 - 2012
Skills
Risk Management, COBIT, Vulnerability Assessment, Penetration Testing, Computer Forensics, IT Audit, ISO 27001, Security, Network Security, PCI_DSS, ISO 27001 LA, Teamwork, Business Continuity..., SOX 404, C, C++, Java, Public Speaking, CEH, Customer Service, Research, SQL, Disaster Recovery, Information Security...
Education
Indian Institute of Information Technology 2011 — 2013
Master of Science (MS), Cyber Law & Information Security, SGPI- 9/10
Gautam Buddh Technical University 2007 — 2011
Bachelor of Technology (B.Tech.), Computer Science, Honors
Fiserv November 2013 - Present
Broadway Metal Recycling May 2013 - September 2013
Palmer Chiropractic May 2011 - May 2013
G.E.T. Enterprises, LLC June 2012 - August 2012
Enterprise Products March 2006 - 2010
En Touch 2002 - 2006
Apache Corporation 2000 - 2002
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Outlook, Data Entry, Inventory Management, Process Scheduler, Administrative..., Research, Office Management, Healthcare, Access, Logistics, Management, Invoicing, Public Speaking, Process Improvement, Data Analysis, Customer Satisfaction, Contract Management, Spreadsheets, Accounting, Project Planning, Time Management, Administration, Continuous Improvement, Editing, SAP, Employee Relations, Payroll, Accounts Receivable, Accounts Payable, Office Administration, Budgets, Purchasing, Administrative...
Education
University of Houston-Downtown 2010 — 2012
Supply Chain management
Houston Community College
Associate's degree, Business Administration and Management, General
Fiserv August 2012 - February 2014
Ministry of Éducation - Iraq February 2010 - May 2012
L-3 Communications May 2005 - August 2010
Education
Houston Community College 2015 — 2016
Petroleum Engineering Tech, B+
Shell Oil Company - Ricoh Americas Corporation June 2012 - Present
Halliburton April 2012 - April 2012
Harris Health System March 2012 - April 2012
Shell Oil Company February 2012 - March 2012
Hewlett-Packard September 2011 - January 2012
Sercel April 2010 - August 2011
Fiserv October 2009 - November 2010
Skills
Computer Operations, Computer Maintenance, Visual C++, Software Installation, Hardware Installation, Analysis, IT Operations, Microsoft Operating..., Software Packages, Technical Services, Consultations, Computer Diagnostics, Troubleshooting, Computer Repair, Administrative Support, Computer Setup, Computer Service, Information Management, Technical Assistance, Time Management, Information Processing, Data Analysis, Data Entry, Organizing, Planning, Problem Solving, Decision Making, Critical Thinking, Active Learning, Clerical Skills, Project Planning, Networking, Servers, Printers, Databases, Integration, IT Management, Information Technology, Testing, Oracle, Operating Systems, Software Documentation, Windows XP, Visio, SharePoint, Microsoft Office, Hardware, Technical Support, Computer Hardware, Windows 7
Education
Houston Community College 2010 — 2012
Associate of Science (A.S.), Computer Science
University of Houston-Downtown
Bachelor of Science (B.Sc.), Computer Science
Chicago Architecture Foundation September 2015 - Present
Fiserv January 2013 - September 2015
ThreePoint Consulting April 2006 - December 2012
Fiserv June 2001 - December 2004
Business Logic January 2000 - June 2001
Trustmark Insurance June 1999 - January 2000
Skills
Employee Relations, HRIS, Onboarding, Human Resources, Performance Management, Recruiting, Employment Law, Personnel Management, Benefits Administration, Employee Engagement, New Hire Orientations, Employee Benefits, Leadership, Management, Applicant Tracking..., Talent Acquisition, Process Improvement
Education
Illinois State University 1995 — 1999
BS
Quicken Loans September 2015 - Present
National Capitol Contracting, LLC November 2014 - Present
Express CreativiTee July 2014 - August 2015
Georgia Institute of Technology June 2014 - August 2014
Mercer University February 2014 - June 2014
Fiserv July 2012 - September 2013
McMaster-Carr August 2011 - July 2012
IntegriTax July 2008 - August 2011
Bank of America March 2008 - July 2008
Instant Tax Services December 2007 - February 2008
Skills
Microsoft Office, Accounts Payable, Microsoft Excel, Accounting, Spreadsheets, Tax, Auditing, Accounts Receivable, Payroll, Tax Preparation, Finance, Journal Entries, Data Analysis, Analysis
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
Master of Accounting, Accounting
Howard University 2002 — 2007
BBA, Finance
Fiserv November 2014 - Present
Fidelity Investments February 2012 - October 2014
Bank of America January 2011 - November 2011
Saxon Mortgage a.k.a Morgan Stanley Credit Corporation June 2010 - January 2011
Wipro Limited January 2006 - June 2010
Cognizant Technology Solutions September 2003 - December 2005
Oracle Financial Services Software Ltd February 2000 - July 2003
Skills
Portfolio Management, Program Management, Project Portfolio..., SDLC, Banking and Financial..., Credit, Offshoring, Credit Cards, Banking, Mortgage Servicing, Mortgage Loan..., Auto Finance, Brokerage, Trading Systems, Management, Project Management, Business Analysis, Vendor Management, Finance, Requirements Analysis, Process Improvement
Education
Indian Institute of Management, Lucknow 1998 — 2000
MBA, Finance
C.R State College of Engineering 1993 — 1997
B.E, Chemical Engineer
Project Management Institute, PMI
Project Management professional, PMP
Scrum Alliance
Certified Scrum Master, CSM
Summer Fields School
Lieberman Group, Inc. 2004 - Present
Lieberman Group, Inc. 2004 - Present
Fiserv 1988 - 2004
Skills
Project Management, Marketing, Customer Service, Sales, New Business Development, Marketing Management, Sales Management, Contract Negotiation, Business Development, Team Building, Product Management
Education
Indiana University of Pennsylvania 1984 — 1988
BS, Marketing, Business
Bachelor of Science
Avaya December 2014 - Present
SevenTablets November 2013 - June 2014
GuestLogix May 2013 - November 2013
Fiserv May 2007 - December 2012
AmerisourceBergen December 1998 - April 2007
Advance Paradigm - CVS Caremark Corporation 1996 - 1998
American TV May 1994 - September 1996
Skills
Program Management, SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, Vendor Management, Business Process..., Software Project..., Process Improvement, Project Management, Cross-functional Team..., Business Process, Integration, Change Management, Business Intelligence, Visio, PMO, Risk Management, Banking, SQL, JIRA, Rally
Education
Illinois State University 1989 — 1993
BS, Economics
PMP class
Canyon State Institute September 2014 - Present
TTY Career College January 2014 - August 2014
TTY Career College November 2010 - December 2013
Henkels & McCoy January 2010 - September 2010
Goodwill Industries International June 2009 - November 2009
Progressive Medical, Inc. 2008 - 2008
Cardinal Health 2006 - 2008
Fiserv 2006 - 2006
Robert Half Technology 2005 - 2006
Anthem Blue Cross Blue Shield April 2002 - July 2005
Skills
Training, Recruiting, Project Management, Customer Service, Microsoft Office, Resume Writing, Career Counseling, Workshop Facilitation, Team Building, Public Speaking, Process Improvement, Strategic Planning, Conflict Resolution, Compassion, LinkedIn, Policy, Coaching, Program Management, Staff Development, Data Analysis, Management, Community Outreach, Visio, Microsoft Word, Government, Sales, Software Documentation, Teamwork, Strategy, Access, Team Leadership, Time Management, Social Networking, Employee Relations, Interviews, Event Planning, Organizational..., Nonprofits, Career Development, Analysis, Outlook, College Recruiting, Adult Education, Job Coaching, System Administration, Vendor Management, Performance Management, Teaching, Fundraising, Employee Training
Education
Indiana University-Purdue University at Indianapolis 2001 — 2003
Masters
Indiana University Bloomington 1997 — 2001
BS
Fiserv November 2012 - May 2014
Harley-Davidson Motor Company February 2007 - October 2012
The Marketing Store April 1999 - December 2006
Skills
Windows Server, Databases, SQL, Oracle, High Availability, Cluster, Software Installation, Replication, Data Warehousing, T-SQL, SSIS, SharePoint, Firewalls, Disaster Recovery
Education
Indian Institute of Technology, Delhi 1984 — 1990
Doctor of Philosophy (Ph.D.), Physics
Allied Solutions LLC January 2015 - Present
University of Notre Dame, Mendoza College of Business August 2005 - Present
Fiserv November 2011 - 2014
Teachers Credit Union December 1993 - September 2011
NAVL - Commercial Transport April 1993 - December 1993
Norfolk Southern - Triple Crown Service January 1988 - March 1992
NAVL - Commercial Transport January 1984 - December 1988
NAVL May 1976 - December 1984
Skills
Strategic Technology..., Entriprise Project..., Cross-functional Team..., Strategy, Management, Logistics, Executive Management, Marketing, IT Management, IT Strategy, Transportation, Vendor Management, Financial Services, Process Improvement, SaaS
Education
Indiana University - Kelley School of Business 1977 — 1982
MS, Business
Indiana University - Kelley School of Business 1972 — 1976
BS, Business
Charles Schwab January 2013 - Present
Indiana Small Business Development Center September 2011 - December 2012
Indiana State University August 2011 - December 2012
Fiserv January 2007 - June 2010
Purdue University September 2004 - December 2006
RadioShack November 2002 - August 2003
Education
Indiana State University 2011 — 2012
Master, Business Administration; Finance Concentration
Purdue University 2003 — 2006
Bachelor of Arts, Law and Society
Nokia Networks August 2015 - Present
Nokia Networks October 2014 - August 2015
MasTec Network Solutions October 2013 - October 2014
Tech Mahindra December 2012 - October 2013
Orange Lake Resorts October 2012 - December 2012
Cisco Systems December 2011 - October 2012
at&t mobility December 2010 - December 2011
Rapiscan – OSI systems. April 2009 - December 2010
Fiserv January 2008 - April 2009
MyE Networks November 2007 - January 2008
Skills
Wireless, SaaS, PMO, VoIP, Mobile Devices, Operations Management, Management, ITIL, Unified Communications, Strategy, Software Development, Security, Governance, WAN, Architecture, VPN, Selling, Social Networking, Public Speaking, Cellular Communications, Sales and Business Plan..., Vendor Relationship &..., Process Improvements &..., People Management, Process Improvement, Consulting, Business Intelligence, Cisco Technologies, Testing, Vendor Management, Integration, Telecommunications, SDLC, Visio, MS Project, Enterprise Software, Project Management, Pre-sales, Cross-functional Team..., PMP, Project Portfolio..., Managed Services, ERP, Professional Services, Project Planning, GSM, SharePoint, Software Documentation, Program Management, Outsourcing
Education
Technologies 2002 — 2011
Cisco CCIE Routing and Switching, Information Technology
Company Sponsored 2000 — 2010
e-Asset awareness by Tech Mahindra, Computer/Information Technology Administration and Management
Project Management Institute, PMI 1998 — 1999
PMP, Project Management
IESA 1996 — 1997
AA, Management, Contracts and Project Administration
University of California, Berkeley 1993 — 1995
MSEE, Engineering
University of the Pacific 1983 — 1987
BSEE, Electric Engineer
College of the Pacific 1984 — 1985
AA, International Business
Proficient in the following applications / tools
Specialties
Corporate Sustainability, Associate
Fiserv February 2015 - Present
Samuel Family Partners May 2013 - Present
First Data Corporation August 2012 - May 2013
First Data Corporation January 2011 - August 2012
First Data Corporation September 2010 - January 2011
First Data Corporation September 2009 - January 2011
First Data Corporation September 2007 - September 2009
First Data Corporation July 2005 - September 2009
Concord EFS 2002 - 2005
Star Systems 1999 - 2002
Skills
Business Strategy &..., Cross Functional Team..., Prioritization &..., Debit Card Marketplace, Business Relationship..., Credit Cards, Contract Negotiation, Strategic Consulting, Business Transformation..., Marketing Communications, Strategic Communications, Internal Communications, Presenter, Presentation Development, Written & Oral..., Fast Learner, Work in A Fast Paced..., Debit Cards, New Business Development, Strategy Execution, Customer Satisfaction, Marketing Research, Public Relations, Engaging Public Speaker, Team Building, Leadership, Change Management, Project Management, Event Planning, Event Management, Payments, Business Analysis, Goal Oriented, Business Strategy, Strategic Planning, Payment Systems, Payment Card Processing, Mobile Payments, Electronic Payments, Strategy, Acquiring, Management, Executive Management, Cross-functional Team..., Outsourcing, Financial Services, Business Development, Transaction Processing, Mergers & Acquisitions, Vendor Management
Education
Rollins College 1987 — 1990
BA, English and Economics
Iliff School of Theology
Master of Arts (M.A.), World Religions & Inter-Religious Dialogue
Millburn High School 1983 — 1986
Fiserv December 1985 - Present
Fiserv December 1985 - April 2006
Skills
CRM, Disaster Recovery, Product Management, Project Management, SQL, Banking, Integration, Software Project..., VMware, Change Management, Business Analysis, Requirements Analysis, Vendor Management, Process Improvement, Cross-functional Team..., Business Intelligence, Leadership, SharePoint, Troubleshooting, Account Management, Risk Management
Education
Illinois State University
Self 2011 - Present
CFPB 2013 - 2013
Nirvana Business Solutions July 2005 - 2011
Fiserv 1997 - June 2005
Fiserv 1991 - 1996
The Prudential 1990 - 1992
Home Savings of America 1984 - 1989
Lomas Financial Services 1982 - 1986
Skills
Integration, Vendor Management, Business Development, Acquisitions, Business Process..., Offshoring, Strategy, Leadership, Management Consulting, Business Strategy, Enterprise Software, Project Management, Management, Outsourcing, Change Management, Software Project..., Strategic Planning, Business Analysis, Requirements Analysis, Program Management, Entrepreneurship, Mergers & Acquisitions, Risk Management, Process Improvement, Business Planning, E-commerce, Analytics, Finance, Financial Services, Product Development, New Business Development, Start-ups, Business Process..., Consulting, Business Intelligence, IT Strategy, Portfolio Management, CRM, Executive Management, SaaS, Professional Services, Team Management, BPO, PMP, SDLC, Information Technology, Cross-functional Team..., Cloud Computing, Enterprise Architecture, Resource Management
Education
Illinois Institute of Technology 1975 — 1977
MBA
National Institute of Technology Calicut
BS
BB&T April 2015 - Present
Apex Systems November 2014 - March 2015
SCOR December 2012 - November 2014
Apex Systems December 2010 - December 2012
Iconma Consulting March 2010 - September 2010
Fiserv March 2000 - August 2010
IBM / Manpower Technical Services November 1998 - January 2000
Que Scientific July 1997 - September 1998
Thrifty Car & Van Rental 1995 - 1997
Skills
Java, DB2, Software Development, SDLC, Agile Methodologies, Unix, Linux, Websphere, JBoss Application Server, Oracle SQL Developer, Oracle Database, Jenkins
Education
University of North Carolina at Charlotte 1999 — 2001
BA
University of Phoenix 2007 — 2009
MBA
Indiana University Bloomington 1991 — 1993
MA
Indiana University Bloomington 1991 — 1993
MA
Indiana University Bloomington 1988 — 1991
BS
Merrill Lynch December 2013 - December 2013
Merrill Lynch November 2006 - November 2013
Fiserv 2001 - 2006
Mashreq Bank 1997 - 2001
Skills
Financial Modeling, Forecasting, Management, Finance, Financial Reporting, Valuation, Accounting, Banking, Equities, Agile Methodologies, Human Resources, Software Documentation, Risk Management, Portfolio Management, Business Analysis, Strategy, Team Management, Financial Analysis
Education
Santa Clara University 2011 — 2013
CEP (Certified Equity Professional)
Indian Institute of Management, Lucknow 1995 — 1997
Master of Business Administration (MBA)
University of Madras 1990 — 1993
Bachelor of Science (B.Sc.)
Fiserv May 2012 - Present
Fiserv June 2006 - April 2012
Skills
Active Directory, SCCM, Group Policy, Windows Server, Networking, Disaster Recovery, Troubleshooting, ITIL, System Administration, Technical Support, Servers, SharePoint, Windows 7, Windows XP
Education
Illinois State university
Bachelor of Science (BS), Psychology
Fiserv 1997 - Present
IPS-Sendero 1997 - January 2009
IPS-Sendero (a Fiserv corporation) 1997 - January 2009
IPS-Sendero/Fiserv 1997 - 2009
Fiserv, IPS-Sendero 1997 - 2009
IPS-Sendero/Fiserv November 1999 - June 2001
IPS-Summit April 1992 - April 1997
Summit Software September 1987 - April 1992
Skills
Agile Methodologies, Scrum, Microsoft SQL Server, ASP.NET, C#, Software Development, .NET, SharePoint, Visual Studio, Enterprise Software, Integration, SQL, XML, WCF, Visual Basic, Software Project..., T-SQL, Enterprise Architecture
Education
Southern Methodist University 1977 — 1980
MM Performance, Music
Illinois Wesleyan University 1973 — 1976
BM Performance, Music
Fiserv 2007 - Present
Respironics 2002 - 2006
Adecco Employment Services February 1993 - April 2002
Skills
Talent Acquisition, Talent Management, Employee Relations, Management, Human Resources, College Recruiting, Applicant Tracking..., Employee Benefits, Employee Engagement, Interviews, Onboarding, Performance Management, Recruiting, Sourcing, Technical Recruiting, Workforce Planning, Internet Recruiting
Education
Indiana University of Pennsylvania 1984 — 1989
Fiserv 2008 - Present
Fiserv Imagesoft July 2001 - August 2008
Fiserv, Inc. April 1998 - July 2001
Skills
Vendor Management, Project Portfolio..., Software Project..., Business Analysis, Program Management, Requirements Analysis, SDLC, PMP, PMO, Integration, Requirements Gathering, IT Strategy, Visio, Disaster Recovery, Business Process, Resource Management, IT Management, Process Improvement, SharePoint, Software Implementation, Software Documentation, Solution Architecture, Outsourcing, Enterprise Software, Business Intelligence, Agile Methodologies, Information Technology
Education
Illinois State University 1983 — 1984
Master of Science (MS), Industrial Technology
Citrix Systems, Inc. May 2007 - Present
Citrix August 2004 - April 2007
Citrix September 2003 - August 2004
Independent Contractor 2000 - 2003
Fiserv 1996 - 1999
Press Ganey Associates 1992 - 1996
Skills
Technical Writing, Single Sourcing
Education
Indiana University Bloomington 1983 — 1987
Pegasystems July 2011 - February 2013
Fiserv 2007 - June 2011
USERS, Inc. (Fiserv) 2006 - June 2011
Jack Henry and Associates 2003 - 2006
EDS Group 1979 - 1983
Skills
Business Analysis, Vendor Management, SDLC, Process Improvement, SQL, Requirements Analysis, Microsoft SQL Server, Change Management, Business Intelligence, Disaster Recovery, Software Project..., Banking, Requirements Gathering, Product Management, Project Management, Visio, IT Management, Integration, IT Strategy, Software Documentation, PMP, Project Portfolio..., SharePoint, PMO, Business Process..., Management, Program Management, Risk Management, CRM, Leadership, Financial Services
Education
Indiana University - Kelley School of Business 1974 — 1979
Bachelor of Science, Business Administration
Highmark October 2000 - Present
Fiserv October 1997 - September 2000
Computer Aid Inc. January 1996 - August 1997
Skills
Visio, SDLC, Requirements Gathering, Business Analysis, SQL, Business Intelligence, Integration, Software Documentation, SharePoint
Education
Indiana University of Pennsylvania 1990 — 1995
Fiserv October 2011 - Present
Fiserv September 2010 - September 2011
Fiserv April 2008 - August 2010
Fiserv January 2006 - March 2008
Whitford Corporation 2005 - 2005
Health Market Science 2002 - 2005
Skills
Agile Methodologies, SQL, Microsoft SQL Server
Education
Indiana University of Pennsylvania 1998 — 2002
Children's Hospital of Pittsburgh of UPMC May 2012 - Present
Children's Hospital of Pittsburgh February 2010 - May 2012
Phoenix Health Systems June 2008 - February 2010
Children's Hospital of Pittsburgh June 2008 - September 2009
Management Science Associates, Inc. January 2002 - May 2008
ServiceWare September 2000 - October 2001
Fiserv January 1996 - September 2000
Skills
Healthcare Information..., Process Improvement, Business Analysis, Visio, PMP, Data Warehousing, Software Documentation, Business Intelligence, SharePoint, HIPAA, Project Management, IT Operations, Information Technology, SDLC, Management
Education
Robert Morris University 1992 — 1994
MBA, Management
Indiana University of Pennsylvania 1988 — 1992
Bachelor's degree, Business Administration and Management, General
Baldwin & Lyons, Inc. May 2014 - Present
Finish Line February 2013 - May 2014
Finish Line January 2012 - February 2013
Veolia Water North America April 2011 - January 2012
Fiserv Output Solutions 2008 - March 2011
Fiserv August 2007 - March 2011
HSBC 2005 - 2007
Member HSBC Group 2004 - 2007
Skills
Vendor Management, Risk Management, Process Improvement, Business Analysis, SDLC, Management, PMP, Business Process..., Visio, Software Project..., Program Management, Requirements Analysis, MS Project, PMO, Project Portfolio..., Cross-functional Team..., Requirements Gathering, IT Strategy, Software Documentation, Business Process, Project Management, Leadership, Team Leadership, Business Intelligence, Team Building, SharePoint
Education
Indiana University-Purdue University at Indianapolis 2006 — 2008
BS, Business
Indiana University Bloomington 1981 — 1985
Fiserv January 2013 - Present
Fiserv July 2011 - December 2012
Fiserv October 2007 - July 2011
Fiserv June 2006 - October 2007
Fiserv June 2005 - June 2006
Kohls Department Stores 2003 - 2005
eFunds 2000 - 2003
Skills
Sarbanes-Oxley Act, Forecasting, Process Improvement, Financial Analysis, Financial Reporting, Accounting, Business Analysis, Finance, Hyperion Enterprise, Revenue Recognition, Account Reconciliation, Managerial Finance, Cash Flow, Consolidation, General Ledger, Business Process..., Financial Accounting, Internal Controls, Budgets, Strategic Financial..., Financial Modeling, Auditing, Variance Analysis, GAAP, Cash Management, Accounts Receivable, Risk Management, Mergers & Acquisitions, Internal Audit, Analysis, Accounts Payable, Fixed Assets, Banking, Cost Accounting, SAP
Education
Indiana University-Northwest 1993 — 1997
Bachelor of Science (B.S.), Accounting
Giant Eagle May 2010 - Present
Fiserv August 2008 - May 2010
Contemporary Technologies May 2007 - August 2008
Destinta Theaters May 2003 - May 2007
Contemporary Technologies May 2006 - December 2006
Skills
Oracle, Shell Scripting, Databases, Software Installation, RMAN, Data Recovery, Nagios, Enterprise Manager, Data Pump, SQL, System Administration, AIX, Unix, Troubleshooting, Linux, Windows Server, Red Hat Linux, Microsoft SQL Server, Disaster Recovery, Data Guard, Oracle Enterprise..., Performance Tuning, SQL Tuning, Database Administration, Operating Systems, Data Warehousing, Oracle RAC
Education
Indiana University of Pennsylvania 2003 — 2007
BS, Computer Science, Information Assurance
TMX Finance August 2013 - Present
Fiserv May 2013 - August 2013
Macy's Systems and Technology December 2010 - May 2013
SunTrust Bank April 2010 - December 2010
Cox Enterprises June 2009 - April 2010
Georgia Technology Authority December 2008 - March 2009
Colonial Pipeline Co September 2005 - December 2008
TSYS-TDM April 2004 - September 2005
BellSouth Customer Markets February 2001 - April 2004
Skills
Windows Server, Microsoft Exchange, VMware, Active Directory, Disaster Recovery, Cisco Technologies, Data Center, Troubleshooting, System Administration, Security, DNS, Virtualization, Windows 7, Network Security, Servers, Networking, Firewalls, VPN
Education
Howard University 1987 — 1991
BA, Telecommunications Management
McKesson February 2014 - Present
Fiserv 2013 - 2014
Fiserv 2010 - 2013
Fiserv 2008 - 2010
Fiserv 2004 - 2008
Fiserv 1999 - 2004
Fiserv 1996 - 1999
Fiserv 1993 - 1996
Fiserv 1992 - 1993
Mellon Bank 1987 - 1992
Skills
Agile Methodologies, Software Project..., Software Development, XML, SDLC, SOA, Requirements Analysis, Enterprise Software, .NET, Unix, Microsoft SQL Server, Enterprise Architecture, Data Warehousing, Requirements Gathering, Integration, Web Services, SQL, Oracle, PL/SQL, SAP Data Services, Performance Tuning, Scrum, RDBMS, Architecture, Dimensional Modeling, Database Administration, Performance Benchmarking, Architectures, Database Design, ETL
Education
Indiana University of Pennsylvania 1983 — 1987
BS, Computer Science, Minor in Business
Fiserv September 2004 - Present
Fiserv inc 2004 - 2008
Skills
SDLC, Software Project..., Agile Methodologies, Requirements Analysis, SOA, Web Services, Enterprise Architecture, Software Development, Scrum, Microsoft SQL Server, .NET, XML, Java Enterprise Edition, SQL
Education
Indian Institute of Technology, Kharagpur 1991 — 1993
Master's degree, Computer Engineering
Nissan North America Inc May 2015 - Present
Wheaton Franciscan Healthcare April 2008 - May 2015
Fiserv November 2003 - April 2008
Trustcorp Mortgage 1999 - 2002
Skills
Windows Server 2003, Windows Server 2008, Exchange 2010, Exchange 2003, Administration, Active Directory, Windows, System Administration, Microsoft Exchange, Disaster Recovery, Windows Server, Citrix, Software Installation, Data Center, Networking, VMware, Software Documentation, Process Improvement
Education
Indiana University Bloomington 1991 — 1995
BME, Music Education
Qwest Communications January 2003 - Present
CheckFree 1996 - 2002
CheckFree (now part of Fiserv) 1996 - 2002
Fiserv 1996 - 2002
Education
Indian Institute of Technology, Bombay 1976 — 1981
Kendriya Vidyalaya 1965 — 1976
High School, Primary Education
Fiserv February 1991 - Present
Skills
Sales Operations, Solution Selling, Salesforce.com, Integration, Business Analysis, Requirements Analysis, Process Improvement, Requirements Gathering, SaaS, Account Management, Product Management, Vendor Management, CRM, Project Management
Education
Rollins College 1999 — 2005
M.A., Mental Health Counseling
Rollins College 1993 — 1999
B.A., Psychology
Illinois State University 1974 — 1978
B.A., Education: Speech, English, & French
mortgageserv 1997 - 2008
Fiserv Lending Solutions 1997 - 2008
Fiserv Lending Solution 1997 - 2008
Fiserv 1997 - 2008
Fiserv Lending Soultions 1997 - 2008
Fiserv Loan Servicing Solutions 1997 - 2008
Skills
Requirements Analysis, Software Project..., Process Improvement, HTML, SDLC, PMO, Vendor Management, SQL, Testing, Business Analysis, Program Management, Software Development, Microsoft SQL Server, Integration, Visio, Agile Methodologies, PMP, Requirements Gathering, Business Intelligence, Software Documentation, User Acceptance Testing, SharePoint, Business Requirements, MS Project, Quality Assurance, Business Process, Databases, Data Warehousing, Business Process..., Solution Architecture, Project Portfolio..., IT Strategy, COBOL, CRM, IT Management, ERP, Mainframe, XML, Analysis
Education
Illinois Institute of Technology 1969 — 1973
Fiserv June 2014 - Present
Fiserv April 2011 - June 2014
Fiserv June 2010 - March 2011
Fiserv (previously Checkfree, Corillian) December 1999 - May 2010
Direct Focus, Inc. April 1999 - December 1999
CFI ProServices, Inc. March 1998 - April 1999
Group 3 Consultants November 1995 - March 1998
Jim Hubbard Computer Consulting January 1995 - November 1995
Education
Humboldt State University 1990 — 1994
Bachelor of Science, Computer Information Systems
Comerica Bank February 2014 - Present
Comerica May 2011 - January 2014
Fiserv October 2008 - February 2011
CheckFree October 2004 - October 2008
CheckFree now a part of FiServ October 2004 - October 2008
Skills
Vendor Management, Product Management, Building Relationships, Department Budgeting, Project Management, Strategic Planning, Strategic Communications, Internal Communications, Program Coordination, Coaching, Staff Development, Product Development, Financial Services, Relationship Management, Banking, Process Improvement, SaaS, Business Analysis, Electronic Payments, Account Management, Program Management, Leadership, CRM, Strategy, Strategic Partnerships, Marketing, Bill Paying, Management, Analysis, eBanking, Outsourcing, Business Development, Executive Management, Analytics, Cross-functional Team..., Call Centers, Business Process..., Risk Management, Start-ups, Payments, Salesforce.com, E-commerce, Negotiation, Customer Experience, Professional Services, Competitive Analysis, Credit Cards, P&L Management, Enterprise Software, Mergers & Acquisitions
Education
The Ohio State University - The Max M. Fisher College of Business 2002 — 2003
Management Certificate, Business Administration and Management, General
Northern Illinois University 1993 — 1995
BA, English
Sauk Valley Community College 1992 — 1993
Illinois College 1990 — 1992
Morrison High School
Fiserv September 2013 - Present
Fiserv May 2006 - September 2013
Attorney's Title Insurance Fund 2004 - 2006
Fiserv EFT 2000 - 2004
EDS 1996 - 2000
Skills
Six Sigma, Business Process, CMMI, Operational Excellence, Lean Manufacturing, SDLC, Business Process..., Business Analysis, Process Improvement, Requirements Analysis, Metrics, PMP, RUP, Software Project..., Program Management, Vendor Management, PMO, Integration, Project Portfolio..., Visio, Change Management, Business Requirements
Education
Indiana University Bloomington 1981 — 1985
BS
Motorola University
Six Sigma Green Belt, Lean
Fiserv 2005 - Present
Skills
Requirements Analysis, Quality Center, Vendor Management, Process Improvement, Test Management, Test Planning, Test Cases, QTP, System Testing, Test Automation, Project Management, ITIL, Disaster Recovery, Software Documentation, Microsoft SQL Server, IT Management, Troubleshooting, Security, Business Continuity, Enterprise Architecture
Education
Illinois State University 1972 — 1976
B.S, Business Administration
Fiserv April 2011 - Present
3G Selling January 2010 - March 2011
The TAS Group April 2008 - April 2009
Sheshunoff Management Services, LP May 2007 - March 2008
Jack Henry & Associates November 2005 - April 2007
Siebel - OnTarget March 2000 - April 2005
Siebel Systems 2000 - 2005
OnTarget, Inc. October 1999 - March 2000
HTE (now Sungard) March 1998 - March 1999
Alternative Resources Corporation (ARC) September 1996 - February 1998
Skills
Sales Management, Coaching, Account Management, Sales Enablement, Sales Strategy, Team Leadership, Consultative Selling, Management Consulting, TAS, Salesforce.com, SaaS, Business Development, Key Account Management, Selling Skills, Consulting, Change Management, Strategy, Marketing Strategy, CRM, Solution Selling, Selling, Enterprise Software, Sales, New Business Development, Management, Sales Training, Sales Effectiveness, Marketing, Professional Services, Business Alliances, Leadership, Strategic Partnerships, Product Development, Sales Process, Go-to-market Strategy, Direct Sales, Sales Operations, Lead Generation, B2B, Start-ups, Multi-channel Marketing, Product Management, Product Marketing, Competitive Analysis, Channel Partners, Executive Management, Customer Satisfaction, Cross-functional Team..., P&L Management, Outsourcing
Education
Indiana University - Kelley School of Business 1976 — 1977
MBA, Managment & Marketing
Indiana University Bloomington 1972 — 1976
BS, Marketing
Eden Day Spa and Salon January 2012 - Present
Thirty-One Gifts September 2012 - Present
Fiserv January 2010 - January 2012
Hidden River Outfitters January 2009 - August 2009
Cutie P Tootie September 2007 - September 2008
Korman Communities May 2002 - May 2003
Toll Brothers July 1999 - May 2002
Skills
Microsoft Office, Customer Service, Social Media, Software Documentation, Microsoft Excel, Microsoft Word, Team Building, Account Management, Marketing, Event Planning, PowerPoint, Sales, Project Management, Strategic Planning, Contract Negotiation, Team Leadership, Leadership, Process Improvement, Management, Salesforce.com, Training
Education
Temple University 1996 — 1999
BA, Communication Sciences
Indiana University of Pennsylvania 1993 — 1996
Northeast High School 1990 — 1993
Fiserv October 2001 - Present
Fiserv 2001 - Present
Northern Trust April 1973 - April 2001
Northern Trust Bank 1973 - 2001
Skills
Core Banking, Remittances, Vendor Management, Business Analysis, Financial Services, Electronic Payments, Process Improvement, Risk Management, SDLC, Product Management, Treasury Management, Cash Management, CRM, Program Management, Strategy, Business Process..., Management, Outsourcing, Payment Systems, Business Development, Payments, Banking, ACH
Education
Illinois State University 1970 — 1973
BA, French
Elizabeth Seton High Scool
Fiserv 2013 - Present
Citi Cards 2011 - 2013
Citi Cards 2006 - 2011
Citigroup 2002 - 2006
Skills
Business Development, CRM, Credit, Cross-functional Team..., Customer Acquisition, Financial Modeling, Financial Services, Leadership, Management, Marketing, Product Management, Segmentation, Strategic Planning, Vendor Management, Forecasting, Marketing Strategy, Strategy
Education
Indiana University - Kelley School of Business 1999 — 2001
MBA, Finance
University of Maryland College Park 1989 — 1994
BS, Civil Engineering
JPMorgan Chase December 2013 - Present
Capital One August 2012 - November 2013
HSBC March 2011 - October 2012
Fiserv September 2010 - February 2011
Texas A&M University August 2009 - May 2010
Texas A&M University May 2009 - December 2009
Texas A&M University May 2007 - May 2009
Skills
SAS
Education
Texas A&M University 2007 — 2010
MS, Industrial Engineering
Indian Institute of Science 2005 — 2007
M.Sc (Engg.), Operations Management, Statistical testing, Operations research
Thiagarajar College of Engineering 2000 — 2004
BE, Mechanical Engineering
VinBlitz Systems Inc. May 2003 - Present
Fiserv January 2009 - Present
Discover Financial Services May 2002 - November 2008
Analytic Innovations January 1996 - May 2002
Skills
Social Media Development, Unix, Shell Scripting, C, SAS, VBA, Analytics, Business Intelligence, Data Mining, Perl, Cloud Computing, Amazon Web Services, EC2, Marketing Automation, Customer Intelligence, Marketing Intelligence, Database Segmentation, Database Marketing, Social Networking..., Text Analytics, Information Extraction, Natural Language..., Databases, Predictive Analytics, Amazon EC2, Amazon Web Services..., Consulting, Analysis, Management, Business Analysis, Strategy, SQL
Education
Illinois Institute of Technology 2000 — 2003
MS, Computer Science
Illinois Institute of Technology 1992 — 1995
MS - Structures, Engineering
Mangalore University 1986 — 1990
B Tech, Engineering
Manipal Institute of Technology 1986 — 1990
BE, Structural Engineering
Charles Schwab December 2014 - Present
Firestone Building Products December 2013 - December 2014
Firestone Building Products August 2012 - December 2013
Fiserv May 2012 - August 2012
Fiserv August 2009 - May 2012
Direct Brands, Inc. August 1994 - August 2009
Skills
User Interface Design, Performance Testing, Training, SDLC, Business Analysis, Mainframe, Requirements Analysis, COBOL, Software Documentation, CICS, Functional..., User Stories, Composition, Microsoft Office, Quality Assurance, User Acceptance Testing, Visio, VB.NET, Context Diagrams, Elicitation, BRDs, State Diagrams, Activity Diagrams, Workflow Diagrams, Full project lifecycle..., IT Project Leadership, User Interface..., Requirements..., Stakeholder Analysis, Use Case Analysis, Use Case Diagrams, BPMN, Business Case, Project Estimation, Process Improvement, Business Requirements, Vendor Management, Analysis, SAP SD, SAP CRM, Blueprinting, EDI, Requirements Gathering
Education
Indiana University Bloomington 1990 — 1994
B.S., Secondary English Education
Indiana University Health Center May 2013 - Present
PFLAG - Parents, Families and Friends of Lesbians and Gays July 2011 - Present
Middle Way House, Inc. June 2012 - June 2013
Indiana University Bloomington August 2011 - February 2013
State of Indiana Health Department November 2010 - September 2012
Indiana University 2010 - August 2011
Fiserv May 2006 - April 2010
Personix, Inc. (Fiserv Output Solutions) 2006 - 2008
Skills
Community Outreach, Leadership, Training, Fundraising, Management, Research, Program Management, Program Development, Quality Assurance, Human Resources, Nonprofits, Volunteer Management, Grant Writing
Education
Indiana University Bloomington 2002 — 2011
Master of Science (MS), Human Development Family Studies, 3.8
Carlisle & Gallagher Consulting Group, Inc. November 2014 - Present
Software Guidance & Assistance June 2013 - September 2014
Pointwest Technologies June 2011 - January 2013
Systems Integration Solutions October 2009 - April 2011
Fiserv June 2008 - January 2009
McCamish Systems, an Infosys Company April 2007 - June 2008
Bank of America September 1999 - March 2005
First Chicago NBD, Bank One now Chase June 1998 - June 1999
Skills
Requirements Analysis, Quality Assurance, Business Requirements, Requirements Gathering, Software Documentation, Test Planning, System Testing, Software Development, Regression Testing, Manual Testing, SDLC, User Acceptance Testing, Visio, Testing, COBOL
Education
Indiana State University
Marketing
Indiana University-Purdue University at Indianapolis
University of Phoenix
Fiserv April 2014 - Present
Fiserv November 2010 - March 2014
Fiserv October 2009 - November 2010
Open Solutions August 2001 - March 2009
BISYS June 1997 - August 2001
BISYS August 1993 - June 1997
First Federal Savings Bank December 1985 - August 1993
Skills
Process Improvement, Vendor Management, Business Analysis, CRM, Banking, Financial Analysis, Visio, Salesforce.com, Project Management, Team Building, Risk Management, Management, Software Documentation, Software Project..., Financial Services, SDLC
Education
Illinois Wesleyan University 1981 — 1985
Bachelor of Arts, Business Administration
Fiserv May 2011 - Present
Education
Indiana University Bloomington 1990 — 1994
Bachelor of Arts (B.A.), Telecommunications
CTG October 1994 - Present
Fiserv January 1992 - October 1994
Westinghouse Financial Services, Inc April 1982 - January 1992
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1985 — 1988
MBA, Information Technology
Indiana University of Pennsylvania 1977 — 1981
BS, Business Administration
PNC July 2013 - Present
SourceRight Solutions October 2011 - July 2013
SoftWriters, Inc. November 2010 - October 2011
Fiserv June 2009 - November 2010
Morneau Sobeco March 2008 - June 2009
2008Fiserv December 2001 - March 2008
Fiserv December 2001 - March 2008
Information Technology Professionals, Inc September 2001 - December 2001
Marconi Communications (ITPI) October 2000 - September 2001
Fiserv January 1998 - October 2000
Skills
Business Analysis, Data Warehousing, Process Improvement, Software Documentation, Requirements Analysis, Data Modeling, Management, Business Intelligence, Analysis, Enterprise Software, Analytics, Human Resources, Training, Software Development, Access, Sales Operations, Product Management, Vendor Management, CRM, Team Leadership, Software Project..., SDLC, Integration
Education
Indiana University - Kelley School of Business 1995 — 1997
MBA, Business Administration
University of Pittsburgh 1980 — 1984
BA, English and Communication
Fiserv August 2010 - Present
Skills
Business Process, Incident Management, Problem Management, Communication, Risk Assessment, ITIL, Business Process..., Software Documentation, Technical Support, Process Improvement, Documentation, Troubleshooting, SDLC, Requirements Analysis
Education
Illinois State University
Bachelor of Science (BS), Psychology
SunTrust March 2013 - Present
Fiserv October 2010 - November 2012
Fidelity National Information Services August 2009 - October 2010
First Data International August 2001 - March 2009
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, SDLC
Education
Huston-Tillotson University
Degree, Business Administration
Rockwell Automation September 2011 - Present
Fiserv February 2010 - September 2011
PwC August 2007 - November 2009
Skills
Sarbanes-Oxley Act, Disaster Recovery, CISA, Information Security, IT Audit, Governance, Enterprise Risk...
Education
Indiana University - Kelley School of Business
Master, Information System
Aplifi November 2011 - November 2013
LIGA Services, LLC December 2008 - December 2011
Fiserv 2005 - 2007
VerticalPoint 1998 - 2005
IBM 1996 - 1998
Professional Data Management 1992 - 1998
Pritsker Corporation April 1986 - June 1992
Skills
Insurance, Life Insurance, Vendor Management, Process Improvement, Risk Management, Strategy, New Business Development, Requirements Analysis, Business Analysis, Analysis, Strategic Planning, CRM, SDLC, Executive Management, Fixed Annuities, Business Intelligence, Business Process..., Employee Benefits, Project Management, Business Process..., Business Development, Financial Services, Sales Management, Management, Team Building, Program Management, Mergers & Acquisitions, Management Consulting, Underwriting, Change Management, Product Management, SaaS, Enterprise Software, Strategic Financial..., Marketing Strategy, Contract Negotiation, Leadership, IT Strategy, Business Strategy, Finance, Integration, Sales
Education
Indiana University - Kelley School of Business 1990 — 1994
MBA, Finance
Purdue University
BS, Accounting
Fiserv May 2013 - Present
Fiserv October 2011 - May 2013
Fiserv September 2008 - October 2011
Sony DADC January 2008 - August 2008
Indiana Statesman September 2007 - December 2007
Rose-Hulman Institute of Technology August 2005 - August 2007
NCAA August 2006 - December 2006
BMG Columbia House May 2005 - August 2005
Rose-Hulman Institute of Technology September 2002 - August 2005
Skills
Java, C#, C++, Oracle SQL, PHP, Perl, .NET, MySQL, Requirements Analysis
Education
Indiana State University 2005 — 2008
Bachelor of Science, Computer Science
Rose-Hulman Institute of Technology 2002 — 2005
Computer Engineering
Belleville West 1998 — 2002
High School
FedEx Services December 2013 - Present
UPS February 2009 - August 2013
Mariposa Child Success Programs 2010 - 2011
1st Metropolitan Mortgage 2004 - 2006
Fiserv 1998 - 2006
Fiserv 1998 - 2006
Ryland Mortgage Company 1992 - 1998
Skills
Strategic Planning, Budgets, Account Management, Team Building, Customer Service, Risk Management, Project Management, Leadership, Fundraising, Management, New Business Development, Operations Management, Process Improvement, Contract Negotiation, Forecasting, Training, Public Speaking
Education
Howard University 1984 — 1988
BBA, Accounting
Hillside High School
Fiserv March 2015 - Present
U.S. Bank 2011 - March 2015
Northern Trust January 2011 - August 2011
Northern Trust August 2008 - January 2011
Northern Trust May 2007 - August 2008
Skills
Relationship Management, Mutual Funds, Securities, Investments, Credit, Wealth Management, Financial Services, Financial Analysis, Credit Analysis, Cash Management, Valuation, CRM, Leadership, Management
Education
Indiana University - Kelley School of Business 2008 — 2011
MBA, Finance; Business Management
Indiana University Bloomington 2004 — 2007
Undergratuate, Business Management
Fiserv February 2012 - Present
MAQ Software September 2010 - September 2011
Freelance Consultant November 2009 - September 2011
Hillis Clark Martin & Peterson, P.S. 2005 - 2007
Skills
Controlled Vocabularies, Information Architecture, Taxonomy
Education
University of Washington 2007 — 2009
Master of Library and Information Science
Indiana University Bloomington 1995 — 2000
Bachelor of Arts, History and English
XPO Logistics, Inc. 2009 - Present
XPO Logistics, Inc. 2007 - 2009
All Transportation Services 2001 - 2006
Conseco Group Inc 1999 - 2001
Fiserv 1994 - 1999
Skills
Customer Service, Carrier Relationships, 3PL, LTL, Logistics Management, Supply Chain Management, Transportation..., Freight Transportation, Ocean Freight, Rail Transport, Road Transport, OTR, OTR Trucking, Trucking, Shipping, Sales, Staff Management, Driver Relations, Issue Resolution, Hazardous Materials, Heavy Haul, DOT Compliance, Union Labor, Distribution Strategies, Expediting, Air Freight, Truckload Optimization, Customs Brokerage, Transportation, Freight, Container, Logistics, Supply Chain, Truckload
Education
Purdue University
Certification in Human Resource Management
Indiana University Bloomington
Bachelor of Arts (BA), Labor Studies
Indiana University Bloomington
Bachelor of Arts (BA), General Studies
Purdue University
Bachelor of Science (BS), Psychology
Designs By Pamela December 2011 - Present
Fiserv January 1991 - Present
American Insitute of Commerce April 1991 - April 1992
Davenport Bank & Trust January 1990 - January 1991
Nomura Enterprises October 1987 - January 1990
Education
Illinois State University 1982 — 1987
BS, Math, Computer Science
Fiserv March 2014 - Present
Fiserv February 2002 - March 2014
Skills
Process Improvement, Business Analysis, Financial Reporting, Financial Analysis, Forecasting, Budgeting, Monthly Close, Account Reconciliation, Journal Entries, Accounting, Accounts Receivable, Collections, Analysis, Auditing, Inventory Analysis, Financial Accounting, Cost Accounting, Purchase Orders, Accounts Payable
Education
St. Martin's College
Bachelor of Arts (BA), Accounting
Indiana University Bloomington
Associate's degree, Business Administration and Management, General
Fiserv EFT November 1993 - Present
Fiserv November 1993 - Present
Equitable Life June 1980 - June 1991
AT&T June 1973 - June 1976
Education
New York University 1971 — 1977
Master of Business Administration (MBA), Business/Managerial Economics
Howard University 1964 — 1968
Bachelor of Science (BS), Electrical and Electronics Engineering
Fiserv June 2014 - Present
WorldPay May 2005 - June 2011
RBS Lynk July 2006 - January 2011
RBS WorldPay February 2006 - January 2011
RBS Lynk 2005 - 2011
RBS WorldPay 2005 - 2011
RBS Lynk May 2005 - July 2006
PRE-Solutions Inc October 2003 - May 2005
PRE-Solutions 2003 - 2005
InComm/US South Communication May 2001 - September 2003
Education
2007 Triton ATM 2008 — 2009
Triton 9100 ATM Certification, ATM networking & processing
1996 HVCA 1992 — 1996
Houston Area Sheetmetal Cetification, HVAC
University of Wisconsin-Superior 1988 — 1990
Business Administration
Houston Community College 1988 — 1989
General Studies
Fiserv March 2009 - June 2012
SunTrust Bank November 2002 - March 2009
Skills
ITIL v3 Foundations..., ITIL Process..., ITIL Intermediate -..., ITIL Intermediate -..., HDI Support Center..., CCNA, IT Service Management, Service Desk, Customer Satisfaction, Problem Management, Major Incident..., Change Management, Root Cause Analysis, Knowledge Management, Mortgage Lending, BMC Remedy, Cross-cultural Teams, Workforce Management, Process Improvement, Technical Documentation
Education
Howard University 1985 — 1990
Bachelor of Arts (BA), Economics
Fiserv November 1998 - February 2013
Fiserv November 1991 - November 1998
Federal Home Loan Bank of Dallas July 1990 - November 1991
Education
Houston Community College 1996 — 1999
22 semester hours, English Language and Literature, Psychology, 4.0 GPA
Fiserv September 2006 - Present
Education
Illinois State University
Bachelor of Arts (B.A.) & Master of Arts, English Language and Literature/Letters
Fiserv November 2007 - Present
Education
Houston Community College 2006 — 2009