Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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Fiserv Employees
Thornton Donoghue Associates 2003 - Present
Fiserv June 2002 - May 2003
Keane 1997 - 2000
Education
University of Notre Dame - Mendoza College of Business 2000 — 2001
MBA, Masters of Business Administration (Cum Laude)
Miami University 1993 — 1997
Bachelors of Science, Accountancy, Accountancy
Direct Call October 2014 - Present
Convergys December 2013 - Present
Fiserv August 2012 - November 2013
Mutual of Omaha April 2012 - August 2012
Hyatt Hotels Corporation November 2011 - April 2012
The Auto Club Group February 2011 - November 2011
Marriott Reservations March 2008 - December 2010
West Corporation April 2007 - November 2007
Target June 2006 - April 2007
Education
University of Nebraska at Omaha 2006 — 2014
Bachelor of General Studies, Criminology and Criminal Justice Specialty
Omaha North High 2002 — 2006
Diploma
Metropolitan Community College
Nelnet Diversified Solutions September 2014 - Present
PENSCO Trust Company October 2013 - September 2014
PENSCO Trust Company July 2010 - October 2013
Lincoln Trust Company January 2009 - July 2010
Lincoln Trust Company January 2007 - July 2010
Fiserv 2007 - 2008
Fiserv Iss June 2006 - November 2007
Fiserv Iss November 2005 - January 2007
Fiserv Investment Support Services January 2006 - June 2006
Skills
SQL, Finance, Mutual Funds, Securities, Banking, Visio, Insurance, Process Improvement, Software Documentation, Business Analysis, Project Management, Requirements Gathering, Testing, Agile Methodologies, Scrum, Management, Sprint Planning, Leadership
Education
University of Hawaii at Hilo 2003 — 2004
BS, Finance, General
Metropolitan State College of Denver 1999 — 2004
B.S., Finance
Pomona Highschool 1995 — 1999
General Studies, General Studies
Sheriff's Office February 2014 - Present
Fiserv January 2014 - February 2014
Rock-N-Country Veterinary Services May 2013 - January 2014
Sam Houston State University August 2010 - May 2013
The Outpost Armory May 2012 - April 2013
SHSU Recreational Sports August 2011 - May 2012
SHSU Department of Foreign Languages August 2011 - May 2012
Tactical Chicks LLC January 2010 - August 2011
Alpha & Omega Mounted Patrol June 2009 - June 2010
Skills
Customer Service, Clerical Work, Data Entry, Student Leadership, PowerPoint, Microsoft Office, Critical Thinking, Student Development, SPSS, Filing, Student Affairs, Microsoft Word, Research, Copying, Facebook, Criminal Justice, Training, Inventory Management, Event Planning, Outlook, Community Outreach, Higher Education, Supervisory Skills
Education
Sam Houston State University 2010 — 2013
Bachelor's of Science, Criminal Justice/Police Science
Middle Tennessee State University 2009 — 2010
Transferred, Political Science and Government
Fiserv August 2012 - Present
Education
Miami University
Fiserv August 2007 - Present
Visual Systems Inc 1995 - July 2007
Skills
Direct Sales, Account Management, New Business Development, Sales Management, Salesforce.com, Solution Selling, SaaS, Operations Management, Strategic Planning, Business Development, Sales, Contract Negotiation, Marketing, Team Building, Process Improvement, Sales Process, Product Development, Negotiation, Strategic Partnerships, Lead Generation, Sales Operations, Selling, Cross-functional Team..., B2B, Product Management, CRM
Education
Miami University 1979 — 1983
BS, Finance
Aquent Studios January 2007 - Present
Rockwell Automation 2005 - 2007
Fiserv 2005 - 2005
Rockwell Automation March 2003 - 2005
inet-web 2000 - 2003
Skills
JavaScript, jQuery, HTML 5, ActionScript, Photoshop, Graphic Design, CSS, User Experience, Animation, Illustrator, Adobe Creative Suite, Flash, Motion Graphics, Adobe Flash, Programming, Problem Solving, Close Attention to..., Creative Direction, User Interface Design, InDesign, HTML scripting, JavaSE, C#, Humor, Learning, Fine Art Background, HTML5
Education
Milwaukee Area Technical College 2011 — 2016
IT Programmer/Analyst, Computer Programming/Programmer, General
Milwaukee Area Technical College 1999 — 2001
Visual Communications and Computer Graphics
UW-Milwaukee 1998 — 1999
Art Teacher Education
UW-Whitewater 1996 — 1998
Art Teacher Education
Fiserv December 2007 - Present
The Scotts Miracle-Gro Company May 2001 - October 2007
Skills
Analytics, Key Performance..., Project Management, Strategic Planning, Vendor Management, Customer Service, Financial Risk, Six Sigma, Business Analysis, Program Management, Project Planning, Compliance, Consulting, Data Analysis, Financial Analysis, Outsourcing, Process Improvement, PMP, Process Engineering, Business Process..., Workforce Management, Call Centers, Contract Negotiation, Credit Risk, Data Warehousing, Financial Modeling, Financial Reporting, Internal Audit, Kaizen, Logistics Management, Quality Assurance, Quality Control, Quality Management, Risk Assessment, Risk Management, Strategic Partnerships, User Interface Design, User Experience, Valuation, Visio, Brand Management
Education
Michigan State University
Master of Business Administration (MBA), Finance
Michigan State University
Bachelor of Business Administration (BBA), Accounting and Business/Management
Contract Position May 2015 - Present
Mocana Corporation April 2010 - May 2015
Fiserv May 2006 - April 2010
TIBCO Software Inc. 2004 - 2006
Sun Microsystems 2001 - 2003
Sun Microsystems 2000 - 2001
Various Start-Ups 2000 - 2000
Skills
Lead Generation, Start-ups, Enterprise Software, Strategy, Demand Generation, Mobile Devices, Product Management, Salesforce.com, New Business Development, SaaS, Strategic Partnerships, Business Development, Mobile Applications, Security, Account Management, Go-to-market Strategy, Professional Services, Sales, Marketing, Selling, Cross-functional Team..., Leadership, Management, Sales Enablement, Cloud Computing, Online Lead Generation, Software Industry, New Client Prospecting, Multi-channel Marketing, Product Marketing, Business Alliances, Cold Calling, Product Development, CRM, Integration, Direct Sales, Channel Partners, Mobile Security, Lead Qualification, B2B Marketing, Territory Startup &..., Prospect Qualification, Partner Programs, Revenue, Embedded Software, Pipeline Development, Start-up Environment, Manage Client..., Pre-Sales Initiatives, Mobile Enterprise
Education
Mills College
BA
Fiserv February 2007 - Present
IBM Global Services December 2004 - February 2007
Maersk Line March 2004 - December 2004
Evolved Digital Systems September 2001 - January 2004
GE February 1995 - July 2001
Skills
Java, XML, JSP, Java Enterprise Edition, Spring, Tomcat, SQL, Unix, Agile Methodologies, Web Services, JavaScript, Eclipse, Linux, Websphere, Hibernate, AngularJS, DB2, SOA, SDLC, Web Design
Education
Nashville State Technical Institute 1989 — 1992
AS, Computer Technology
Middle Tennessee State University 1980 — 1984
BS, Criminal Justice
Advance Construction March 2015 - Present
Infinity Contracting January 2013 - February 2015
GE Healthcare February 2012 - November 2012
Fiserv July 2000 - June 2011
Skills
Customer Service, Financial Markets, Finance, Banking, Data Analysis, Public Speaking, Sales, Leadership, Microsoft Office, Equities, Electronic Trading, Options, Derivatives, Order Management, Investments, Securities, Fixed Income, Microsoft Excel, Management, Human Resources, Collections
Education
Milwaukee Area Technical College 2012 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Malcolm X College 1995 — 1996
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Fiserv November 2013 - Present
National Life Group February 2010 - October 2013
FirstEnergy Corp August 2007 - August 2009
Assurant Health June 2007 - August 2007
Wells Fargo December 2006 - May 2007
Skills
Business Continuity..., Business Continuity, Risk Assessment, Access, Analysis, Management, Databases, Computer Security, Disaster Recovery, Training, Risk Management, Security
Education
University of Wisconsin-Stout 2004 — 2006
Bachelor of Fine Arts, Industrial Design
Milwaukee Institute of Art & Design 2003 — 2004
Industrial Design
University of Wisconsin - Waukesha
Associate of Arts, and Sciences
La-Z-Boy July 2014 - Present
Timothy J. Laitur Attorney at Law October 2008 - Present
La-Z-Boy January 2011 - July 2014
Fiserv July 2003 - October 2008
Electronic Data Systems November 1993 - July 2003
World Computer Corporation March 1990 - November 1993
Cornerstone Community Financial Federal Credit Union May 1988 - March 1990
Michigan National Bank July 1987 - October 1988
Stars to Go, Inc. May 1986 - June 1987
World Computer Corporation May 1984 - May 1986
Skills
SDLC, Process Improvement, SharePoint, Customer Service, Visio, Business Analysis, Testing, Troubleshooting, Business Process..., Integration, Training, Change Management, SQL, Quality Assurance, Management, Databases, Software Documentation, Requirements Gathering, Microsoft Office, Vendor Management
Education
Siena Heights University 2011 — 2012
Bachelor of Business Administration (BBA), Accounting, 3.909
Monroe County Community College 2010 — 2011
Accounting, 3.41
Michigan State University 1976 — 1980
Fisheries and Wildlife, Wildlife Biology, 2.01
Lincoln Senior High School 1973 — 1976
High School Diploma, College Prep, 3.71
Fiserv April 2007 - Present
UNITED PARCEL SERVICE INC February 1996 - Present
Fiserv, Inc. November 2003 - June 2007
EBIX, INC November 2003 - April 2007
FISERV BANK SOLUTIONS November 2003 - April 2005
Skills
Help Desk Management, Technical Writing, Document Imaging, Technical Documentation, Technical Analysis, Technical Project..., Virtualization, Software Installation, Software Implementation, Software Training, Software Testing, SQL, Home Networking, Wireless Networking, PC Networking, Antivirus, Disaster Recovery, Project Management, Help Desk Support, Networking, Testing, Data Analysis, Data Warehousing, Financial Services, Windows Server, Web Services, Customer Service, Technical Support, Microsoft Technologies, TCP/IP, Software Documentation, VMware, Servers, Security, IIS, VPN, Hands-on Training, Troubleshooting, Hardware, Computer Hardware, Unix, Active Directory, Visio, SharePoint, Windows 7, Operating Systems
Education
Milwaukee Area Technical College 1998 — 2001
Associates, Computer Programming
WASHINGTON HIGH SCHOOL 1990 — 1994
Diploma, Computer Programming
Fiserv September 2015 - Present
Bemis Company, Inc. January 2010 - December 2014
Bemis Company, Inc. April 2005 - January 2010
Bemis Company, Inc. July 2004 - April 2005
Bemis Company, Inc. August 2002 - July 2004
Bemis Company, Inc. February 2001 - August 2002
Skills
FMLA, Affirmative Action..., Social Responsibility, EEOC, EEO/AA Compliance, EEO Investigations, Affirmative Action, EEO, Labor Relations, Union Avoidance, New Hire Orientations, Benefits Administration, Deferred Compensation
Education
Metropolitan State University
BS, Human Resource Management
North Hennepin Community College
Associates, Liberal Arts
City of Fort Lauderdale April 2005 - Present
City of West Palm Beach August 2000 - March 2005
SunGard Public Sector December 1997 - July 2000
Fiserv March 1995 - July 1997
Racal Datacom June 1990 - March 1995
Skills
Strategic Planning, Programming, SQL, Team Building, Planning, Project Planning, Disaster Recovery, Windows Server, Windows, Business Analysis, Program Management, Active Directory, System Administration, Policy, Project Management, Security, Government
Education
Miami Dade College 1975 — 1977
Hialeah Miami Lakes 1974 — 1975
Diploma
Teavana May 2015 - Present
Super Euro Power Hour January 2007 - Present
Trans World Entertainment March 2009 - February 2015
GameStop September 2007 - February 2009
Fiserv September 2006 - January 2007
Skills
Customer Service, Merchandising, Loss Prevention, Store Management, Retail, Retail Sales, Store Operations, Inventory Management, Sales, Inventory Control, Planograms, Podcasting, Interviews, Clerical Skills, Visual Merchandising, Microsoft Excel, Outlook
Education
Middlesex Community College 2007 — 2011
Radio and Television Broadcasting Technology/Technician
Mitchell College 2004 — 2004
Liberal Arts and Sciences/Liberal Studies
Fiserv March 2015 - Present
Fiserv September 2013 - March 2015
The Bikesmiths March 2013 - September 2013
Concours Motors March 2010 - February 2013
Milwaukee Public Schools 2007 - 2011
Skills
T-SQL, PowerPivot, SharePoint 2013, Time Management, Customer Service, Databases, Object-oriented..., Visual Basic, Prioritize Workload, Oracle, SQL, C#, E-commerce, System Administration, JavaScript, UML, Microsoft Operating..., Microsoft Office, Windows 7, Computer Hardware, Arc Welding, Troubleshooting, Hyperion EPM, MIG welding, Soldering
Education
University of Wisconsin-Milwaukee - School of Business Administration 2010 — 2013
Bachelor of Business Administration (B.B.A.), Information Technology Management, 3.469
Milwaukee School of Engineering 2008 — 2010
Fiserv December 2014 - Present
Fiserv April 2014 - November 2014
Fiserv November 2011 - March 2014
Humana April 2011 - November 2011
Humana 2007 - April 2011
Exel Inc. 2001 - 2007
Qwest Communications 2000 - 2001
US Air Force 1994 - 2000
Skills
Product Management, Leadership, Project Management, Microsoft Project, Process Improvement, SDLC, Business Analysis, Vendor Management, Business Process..., Program Management, PMP, Cross-functional Team..., Visio, Strategic Planning, Time Management
Education
Wright State University 1994 — 1998
MBA, Business Information Systems
Miami University 1990 — 1994
Bachelor of Science, Business
Raytheon November 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2010 - October 2012
Blue Cross Blue Shield of MA August 2010 - May 2012
Kenexa/Brassring April 2007 - January 2010
Partners Health Care January 2006 - October 2006
Fiserv January 2003 - December 2005
SumTotal Systems(Click2Learn) June 2001 - September 2002
Skills
HRIS, Vendor Management, Performance Management, SDLC, Talent Management, Interviews, Applicant Tracking..., Leadership, Talent Acquisition, Employee Relations, Training, PeopleSoft, ADP ReportSmith, Process Improvement, Project Management, Employee Benefits, Workday, Testing, ADP Payroll, Business Analysis, Business Process, Software Documentation, Program Management, Ceridian, Benefits Administration, Change Management, XML, SQL, HR processes and..., ADP, ReportSmith, Benefits, Human Capital Management, Workday EIB, Cognos, SuccessFactors Learning..., Data Analysis, Analysis, Integration, Succession Planning, Visio, Metrics, Information Technology, Strategic HR, System Administration, Career Development, Management, SuccessFactors, SaaS
Education
Suffolk University 2006 — 2009
Master of Science, Human Resources
University of Massachusetts Lowell 2002 — 2004
Bachelor's, Information Systems-Information Technology
Middlesex Community College 2000 — 2001
Certificate, Web Design and Development
Ally Financial Inc. March 2013 - Present
Fiserv April 2012 - October 2012
Hewlett Packard August 2010 - April 2012
HP March 2006 - August 2010
HP Enterprise Services January 2004 - January 2006
HP Enterprise Services March 2000 - December 2003
HP Enterprise Services January 1996 - February 2000
EDS November 1986 - November 1996
Skills
PMP, Project Mangement..., ITIL v3 Foundations..., Project Management, IT Service Management, ITIL, Service Delivery
Education
Michigan State University 1981 — 1985
BA - Communications, Business Minor
University of Phoenix
Fiserv June 2012 - Present
Fiserv Lending Solutions February 2011 - August 2012
Fiserv Lending Solutions October 1993 - March 2011
Fiserv May 1991 - March 1993
Mellon Financial Corporation (#9) Mellon Mortgage April 1989 - April 1991
Mellon Financial Corporation (#9) Mellon Mortgage October 1987 - April 1989
Skills
Business Analysis, Financial Services, SaaS, Program Management, SDLC, Business Process..., Software Project..., Requirements Analysis, Outsourcing, Business Intelligence, Salesforce.com, PMP, CRM, Product Management, Strategy, Leadership, Banking, PMO, Integration, Sales, Project Management, Analysis, Strategic Partnerships
Education
Mortgage Bankers Association 1991 — 2009
CMS/ CMB
Information Builders 1989 — 1991
SAS Institute 1988 — 1989
Metropolitan State College of Denver 1985 — 1987
St Joseph's College 1980 — 1984
Fiserv June 2011 - Present
Invision Inc April 2008 - June 2011
Systar SA 1995 - 2007
Education
American University of Paris
Certificate, Technical Writing
Michigan State University
MA, Education
Queens College (CUNY)
BA, Mathematics Education
Jonas Fitness, Inc. March 2013 - Present
Fiserv November 2003 - March 2013
Skills
SQL, Visual Basic, Quality Center, Mainframe, SQL Server, Agile Methodologies, Software Documentation, Quality Assurance, VMware, VMware ESX, VMware Server, JCL, User Interface, SDLC, Visio, Testing, SharePoint, Requirements Gathering, Test Planning, Business Analysis, Microsoft SQL Server
Education
Miami University 1997 — 2003
Micro Computer Systems, Computer Science
Fiserv December 2010 - Present
Fiserv March 2006 - December 2010
Sunshine State Federal Savings & Loan Association June 2002 - December 2005
US Bank July 2000 - May 2002
Education
Strayer University 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Milwaukee Area Technical College 2000 — 2000
Associate's degree, Applied Sciences
Fiserv July 2014 - Present
Fiserv November 2012 - June 2014
Fiserv October 2011 - October 2012
Fiserv November 2008 - September 2011
CheckFree, now part of Fiserv October 2007 - October 2008
CheckFree March 2006 - September 2007
CheckFree October 2005 - February 2006
US Bank May 2003 - May 2004
Skills
Resource Management, MS Project, SharePoint, Testing, Project Planning, Management, SDLC, Training, Business Analysis, Project Portfolio..., Portfolio Management, Change Management, Clarity, PMO
Education
Acuity Institute School of Business Leadership
Lean Six Sigma Black Belt Certification
Miami University 1998 — 2003
B.S., Art Education
SunTrust Bank October 2009 - Present
Cegedim Dendrite 2009 - 2009
TechBridge 2009 - 2009
Fiserv April 2008 - August 2008
CheckFree July 2004 - April 2008
CheckFree Corporation July 2002 - July 2004
CheckFree June 1999 - July 2002
CheckFree October 1997 - June 1999
Sales Technologies 1993 - 1997
Skills
Business Intelligence, SDLC, Business Analysis, Business Process, CRM, Leadership, Vendor Management, Six Sigma, SaaS, Databases, Program Management
Education
Miami University 1987 — 1991
BS, Systems Analysis
Watchtower December 2014 - Present
Jive Software March 2012 - November 2014
Zirous November 2011 - February 2012
University of Iowa February 2008 - October 2011
Fiserv January 2000 - January 2008
Winning Solutions, Inc. December 1999 - January 2000
HealthPartners January 1999 - November 1999
HealthPartners September 1997 - January 1999
Skills
Java Enterprise Edition, Java, XML, Hibernate, JDBC, Oracle, Web Applications, SDLC, Integration, HTML, Maven, Software Engineering, SOA, SQL, Weblogic, PostgreSQL, Apache, JUnit, Tomcat, Subversion, Spring, Enterprise Software, REST, Eclipse, Git, Web Services, Struts, Ant, Stripes, JSP, Agile, IntelliJ IDEA, Confluence, JIRA, Continuous Integration, Linux, J2EE, Hudson, Perforce, CVS, Ehcache, OAM, Bugzilla, Android Development, Gradle, WebLogic, Agile Methodologies
Education
Metropolitan State University 1996 — 1999
Bachelor of Science (B.S.), Computer Science, (unfinished)
Fiserv March 2011 - Present
Wincor Nixdorf October 2009 - February 2011
Black Box Insights April 2008 - March 2010
Fiserv (CheckFree) November 2005 - February 2008
Fiserv (CheckFree) August 2003 - November 2005
Fiserv (CheckFree) June 2000 - August 2003
ChipX 1998 - 2000
AMI Semiconductor 1991 - 1998
Logic Devices 1989 - 1991
Micron Technology 1984 - 1989
Skills
Electronic Payments, E-commerce, Product Management, SaaS, Strategic Partnerships, Product Marketing, Thought Leadership, Business Development, Enterprise Software, Business Strategy, Financial Services, Competitive Analysis, Management, Leadership, Cloud Computing, Mergers & Acquisitions, Start-ups, Consulting, Sales, Sales Management, Marketing, Strategy, Sales Operations, Cross-functional Team..., Analytics, Executive Management, CRM, Salesforce.com, Professional Services
Education
Miami University 1978 — 1982
BSAS, Manufacturing Engineering
Fiserv March 2009 - Present
Kforce Technology Staffing January 2008 - January 2009
HSBC November 2004 - January 2008
TracFone Wireless 1998 - 2004
Alx Technologies 1995 - 1998
Amadeus January 1992 - February 1995
Lynks Data System 1990 - 1991
Florimex 1984 - 1991
Skills
Project Management, CRM, PMO, SDLC, PeopleSoft, Leadership, Management, Business Strategy, Vendor Management, Salesforce.com, Analytics, PMP, Software Implementation, Business Development, Business Analysis, Program Management, Professional Services, IT Audit, SharePoint, Borland Delphi, Visio, Visual Studio, Photoshop, professional photography, Music Production, Graphic Design, Motivation, PMO set-up, Project Manager..., Full project lifecycle..., IT Project Leadership, Enterprise IT Strategy, Architecture Governance, IT Executive Management, Business Process, Software Project..., Training
Education
Miami Dade College 1982 — 1986
Associate's degree, Computer Science
Sunset Sr High School
University of Phoenix
LPW Training Services October 2012 - Present
Fiserv January 2015 - March 2015
Avaya August 2010 - October 2010
Sanofi November 2007 - June 2008
Jackson Hewitt Tax Service Inc. January 2006 - June 2006
Rotator Staffing Services Inc October 2001 - June 2002
National Peer Review Programme October 2001 - May 2002
Telcordia Technologies May 1998 - September 2001
Robert Half (RHI Consulting) August 1997 - February 1998
Toshiba July 1993 - May 1997
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Windows, Microsoft Office, Customer Service, Training, SharePoint, Networking, Leadership, Talent Acquisition
Education
Middlesex County College
Viking Termite and Pest Control 2009 - Present
Aliance Pest Control 2007 - 2008
Viking Termite and Pest Control October 2000 - 2007
Fiserv 1997 - 2000
Skills
Customer Satisfaction, Customer Service, Team Building, Operations Management, Account Management, Coaching, Microsoft Office, Management, Microsoft Excel, Strategic Planning, Negotiation, Microsoft Word, Business Development, Public Speaking, Business Strategy, Solution Selling, Direct Sales, Customer Retention, Pest Control, Training, Purchasing, Contract Negotiation, Sales, Team Leadership, Selling, Certified Pesticide..., Bird Control, Bed Bugs, Mosquito Control, Fumigation, Termite, PEST, Integrated Pest..., Cockroaches, Rodents, Pesticide Application, Landscape Maintenance, Business Services, IPM, Lawn Care, Insect, Pesticide, Cold Calling, P&L, Employee Training, Weed Control, Dispatching, Sales Presentations, Time Management, Entomology
Education
AvTech USA 1999 — 2000
CCNA, MCSE and A+, Computer Systems Networking and Telecommunications
Middlesex County College 1994 — 1995
Biology, General
National Conference of State Legislatures March 2012 - January 2014
The Telecommunications History Group August 2009 - March 2012
EndPoint Direct September 2004 - August 2008
Fiserv 2000 - 2004
Skills
Editing, Newsletters, Proofreading, Research, Web Content, Publishing, Translation, Time Management, Nonprofits, Event Planning, Social Media, Public Speaking, Public Relations, PowerPoint, Microsoft Excel
Education
Metropolitan State University of Denver
B.A., Certificate, Technical Writing, B.A. Political Science
Fiserv March 2013 - Present
WebEquity Solutions May 2010 - October 2012
Fiserv July 2000 - May 2010
SunGard Data Systems January 1999 - July 2000
CheckFree December 1991 - December 1999
Value Line February 1991 - December 1991
Skills
Portfolio Management, Asset Managment, Equities, Asset Management, Back Office, Business Analysis, Business Process, Credit, Credit Analysis, Finance, Financial Services, Fixed Income, Investments, Lead Generation, Leadership, Leadership Development, Loans, Management, Marketing, Marketing Strategy, Mutual Funds, Process Improvement, Risk Management, SaaS, Sales Management, Securities, Selling, Series 7, Strategy, Trading, Vendor Management, Wealth Management
Education
Wayne State University 1989 — 1990
MBA, finance
Michigan State University - The Eli Broad College of Business 1984 — 1988
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Grosse Pointe South 1980 — 1984
Grosse Pointe South
Grosse Pointe South
Fiserv November 2010 - Present
Automated Financial Systems, Inc. November 2006 - November 2010
Profit Insight (formerly Profit Technologies Corporation) June 2000 - November 2006
Automated Financial Systems October 1986 - June 2000
Irving Trust Company November 1981 - October 1986
Skills
Thrives in challenging..., Organizational..., Thought Leadership, Innovative Thinking, Analysis, Persuasion Skills, Negotiation, Banking, Payments, Cash Management, Credit Cards, Treasury Management, Retail Banking, Commercial Banking, Loans, Core Banking, Financial Institutions, Business Development, Change Management, Product Management, Management, CRM, Process Improvement, Project Management, Business Analysis, Finance, Sales Operations, Risk Management, Financial Analysis, Leadership, Management Consulting
Education
Miami University 1977 — 1981
BS, Business Economics
Fiserv March 2010 - Present
ROBERT W. BAIRD & CO., INC February 1986 - January 2010
Milwaukee Area Technical College August 1985 - January 1986
FlexiForce Temporary Services June 1980 - August 1982
Education
Milwaukee Area Technical College
Associate Degree, Business Data Processing
Colorado Technical University August 2013 - October 2014
Spherion November 2010 - August 2011
Fiserv August 2006 - June 2010
Experian 2004 - 2006
Allstate 2001 - 2004
Bank One 1997 - 2001
Bank One 1995 - 1997
Bank One 1994 - 1995
Bank One 1992 - 1994
Bank One 1991 - 1992
Skills
Change Management, Business Analysis, Vendor Management, Program Management, Call Center, Management, Leadership, Operations Management, CRM, Strategy, Outsourcing, Strategic Planning, Disaster Recovery, Banking, Process Improvement, Customer Experience, Team Leadership, Performance Management, Troubleshooting, Leadership Development, Project Management, Onboarding, Microsoft Office, Analysis, Budgets, Call Centers, Customer Satisfaction, Customer Service, Employee Relations, Executive Management, Human Resources, Project Planning, Sales, Team Building, Coaching, Cross-functional Team..., Start-ups, Telecommunications
Education
Millikin University 1985 — 1989
BA, Communications - Public Relations
Hinsdale South High School 1980 — 1985
Diploma
Fiserv June 2013 - Present
Talmer Bank and Trust February 2013 - June 2013
Compliance Systems, Inc. July 2012 - February 2013
Ally Financial Inc. April 2012 - July 2012
The GSB Group September 2010 - April 2012
First Place Bank July 2009 - September 2010
Citizens Bank June 2007 - June 2008
Republic Bank October 1996 - June 2007
Wells Fargo Home Mortgage October 1992 - October 1996
Huntington National Bank October 1989 - July 1992
Skills
Loans, Project Management, Mortgage Lending, Training, Business Development, Analysis, Software Documentation, Business Process, Mergers & Acquisitions, Business Planning, Testing, Management, Process Improvement, Business Analysis, Business Requirements
Education
Miami University 1979 — 1981
Business
Upper Arlington H.S. 1977 — 1979
Retired - Fiserv November 2013 - Present
Fiserv - Enterprise Technology Group January 2008 - November 2013
Fiserv January 1999 - January 2008
Fiserv January 1988 - January 1999
Fiserv June 1978 - January 1988
Skills
ITIL, Disaster Recovery, Data Center, Management, Team Building, Capital Budgeting, Department Budgeting, Process Improvement, Incident Management, IT Operations, Project Management, Capacity Planning, Business Continuity, IT Management, Vendor Management, Project Portfolio..., SDLC, Cloud Computing, Software Documentation, Servers, Program Management, IT Service Management, IT Strategy, Hardware, Infrastructure, Integration, PMP, Enterprise Architecture, Requirements Analysis, SharePoint, Security, Virtualization, Business Analysis, Outsourcing, Technical Support, System Deployment, PMO, Information Technology, Visio, Enterprise Software, Solution Architecture, Leadership, VMware, Service Delivery, System Administration, Software Project..., Resource Management, Professional Services, Change Management, CRM
Education
Milwaukee Area Technical College 1978 — 1980
Associate Degree Program, Computer Programming
Third Sky 2011 — 2011
Certification, ITIL - ITIL V.3 Foundations Certified
Menomonee Falls - Citizens Police Academy 2014 — 2014
Certificate of Completion, Policing in the Community of Menomonee Falls
Fiserv January 2012 - Present
Fiserv February 2009 - January 2012
Fiserv June 2005 - February 2009
Tek 3 March 2004 - February 2005
ARI Network Services November 2003 - March 2004
Fullhouse March 2000 - April 2002
Skills
Windows Server, Windows 7, XP, Windows, VMware, Troubleshooting, Active Directory, Security, Integration, Disaster Recovery, Software Documentation, Cisco Technologies, SAN, Technical Support, Windows XP, Networking
Education
Milwaukee Area Technical College 1998 — 2000
Associates, Visual Graphics, Multimedia Production
New York Life, Eagle Strategies, LLC October 2014 - Present
Barclays Wealth May 2011 - September 2013
Fiserv February 2007 - May 2011
Merrill Lynch December 2003 - February 2007
Prudential Financial January 2003 - June 2003
MetLife Financial Services July 2001 - November 2001
Buck Consultants International July 1998 - July 2000
Pershing November 1993 - July 1998
Skills
Marketing Communications, Strategy, Internal Communications, Direct Marketing, Business Development, Corporate Communications, Integrated Marketing, Advertising, Management, Digital Media, Budgets, Marketing, Analysis, Leadership, Financial Services, Business Strategy, Sales, Social Media, Email Marketing, Online Marketing, CRM, Digital Marketing, Product Marketing, Marketing Management, Strategic Partnerships, Market Research, Lead Generation, Social Media Marketing, Marketing Strategy, Online Advertising, Public Relations, Competitive Analysis, Brand Development, Product Management, SEO, E-commerce, Digital Strategy, B2B, Analytics, SEM, Strategic Communications, Salesforce.com, Social Networking, Brand Management, Content Management, Entrepreneurship, Web Analytics, Start-ups, Market Analysis, Copywriting
Education
St. Peter's College 1994 — 1998
Bachelor's degree, Business Management
Middlesex County College
Associate's degree, Business Administration
Jive Software February 2013 - Present
Fiserv July 2010 - February 2013
Ontracks Consulting Ltd. December 2008 - July 2010
Corrigo November 2007 - December 2008
Skills
Business Analysis, Salesforce.com, Cloud Computing, CRM, Process Improvement, Analytics, Account Management, Project Management, Cross-functional Team..., Customer Service, Agile Methodologies, Business Process, SaaS, Technical Support, Customer Satisfaction, Databases, Integration, Software Project..., Consulting, Enterprise Software, Professional Services
Education
Miami University 2006 — 2007
M.A., Economics
University of Oregon 2003 — 2006
B.S., Economics
Maxis Networks December 2007 - Present
Star Systems March 1998 - December 2004
HONOR Technologies 1998 - 2004
Firstdata Inc. 1998 - 2004
Fiserv 1984 - 1998
Fiserv 1984 - 1998
Education
Miami Dade College 1977 — 1979
South Miami High 1975 — 1977
high school, General
Santa Fe Community College
Robert W. Baird & Co. November 2014 - Present
Fiserv April 2013 - November 2014
Aurora Health Care July 2011 - April 2013
Aurora Health Care January 2008 - July 2011
Aurora Health Care June 2002 - December 2007
Skills
Windows Server 2008, Active Directory, Windows XP Professional, Windows 7, Troubleshooting, Customer Service, Windows Server 2003, Mobility Services..., Desktop Computers, Business Services, Windows Server, VMware, Windows XP, Operating Systems, Technical Support, System Administration, Testing, Information Technology, Leadership, Software Documentation, Training
Education
Winona State University 2002 — 2007
B.S., Professional Studies
Milwaukee Lutheran High School 1998 — 2002
Milwaukee Area Technical College
Cielo Talent August 2015 - Present
Fiserv June 2014 - July 2015
Lamplight September 2013 - June 2014
Actuant Corporation April 2012 - September 2013
Actuant Corporation April 2011 - April 2012
Marshall & Ilsley Corporation 2010 - June 2011
Hyatt 2009 - 2010
Summers Custom Floors & Walls 2006 - 2009
Wells Fargo 2001 - 2007
Robert W. Baird & Co. 1999 - 2001
Skills
Recruiting, Onboarding, Microsoft Office, Talent Acquisition, Employee Benefits, Management, Payroll, Microsoft Word, Interviews, Microsoft Excel, PowerPoint, HRIS, Outlook, Time Management, New Hire Orientations, Administration, Lotus Notes, Microsoft Publisher, System Administration, Ceridian, PeopleSoft, Budgets, Excel, Word, Kronos, Concur, Employee Relations, Benefits Administration, SharePoint, Appointment Scheduling, Kronos Timekeeping, LinkedIn Recruiter, Project Coordination, Workday, OpenHire, Visio
Education
Red Rocks Community College 1997 — 1998
Accounting
Milwaukee Area Technical College
Accounting
VMware August 2015 - Present
Kohl's Department Stores December 2013 - July 2015
Fiserv September 2012 - November 2013
Fiserv March 2011 - September 2012
West Bend Mutual Insurance October 2006 - March 2011
Arlington Computer Products April 2006 - October 2006
GCI Systems May 2005 - April 2006
Rockwell Automation July 2001 - May 2005
Rockwell Automaton 2001 - 2005
Harley-Davidson July 2000 - May 2001
Skills
Active Directory, VMware, VMware ESX, DNS, Windows Server, Windows Server 2008, VMware Infrastructure, Disaster Recovery, SQL Server, Windows 7, SQL, Linux, Security, ITIL, Problem Solving, Architecture, Computer Hardware, SharePoint, Cloud Computing, Operating Systems, Data Center, Microsoft Office, HP, Databases, Documentation, System Administration, Deployment, Windows Server 2003, Symantec Endpoint..., Altiris, VMware Fusion, VMware Workstation, Powershell, Servers, DHCP, Software Installation, Scripting, Desktop Support, SCCM, TCP/IP, vSphere, Server Architecture, Group Policy, Mac OS X, Clustering, WSUS, Visio, Hardware, System Deployment, High Availability
Education
Milwaukee School of Engineering 1998 — 2001
Bachelor of Science, Management Systems
University of Wisconsin-Eau Claire 1985 — 1989
none, Music Education
Fiserv 2006 - Present
Chrysler Mopar 1997 - 2006
Polk 1995 - 1997
Skills
Product Marketing, Marketing Strategy, Product Management, Email Marketing, Business Analysis, Competitive Analysis, Strategic Partnerships, CRM, Lead Generation
Education
Michigan State University 1991 — 1995
Bachelor of Arts (BA), Marketing
Wayne State University
MBA, Marketing
Universal Health Care Foundation of CT February 2015 - Present
Classic Home Consignment, LLC May 2014 - Present
ISGN December 2009 - October 2011
Fiserv December 2001 - December 2009
Skills
Loans, Mortgage Lending, Title Insurance, Process Improvement, Vendor Management, Customer Service, Employee Relations, Financial Services, Business Analysis, Team Building, Operations Management, Risk Management, Banking, Leadership, Strategic Planning, Management, Project Management
Education
Middlesex Community College
Associate's Degree, Accounting
Charles Schwab February 2013 - Present
Charles Schwab November 2009 - February 2013
Fiserv May 2008 - October 2009
PetSmart November 2003 - November 2004
Intel Corporation January 2003 - November 2003
Charles Schwab August 1996 - October 2002
Skills
Data Quality, Master Data Management, Data Architecture, Data Warehousing, Metadata Management, Data Modeling, Data Integration, Data Warehouse..., Teradata, Business Intelligence, Reference Data, Competitive Intelligence, Competitive Analysis, Decision Support, Business Objects, Project Management, PMP, Hadoop, Business Analysis, CRM, SQL, SAS programming, Tableau, SiteCatalyst, Splunk, WCAG 2.0, Section 508, Accessibility, W3C Accessibility, JAWS, Program Management, SDLC, Analytics, Agile Methodologies, Microstrategy, Data Mining, Visio, WCAG, Omniture, Management, Leadership, Vendor Management
Education
Michigan State University 1987 — 1990
Bachelor of Arts (B.A.), Honors College
Fiserv January 2010 - Present
Fiserv January 2010 - November 2014
Fiserv January 2010 - June 2013
WCI Communities January 2008 - January 2010
Skills
Solution Selling, Salesforce.com, Account Management, CRM, Vendor Management, Relationship Management, Payment Card Processing, Sales Process, Lead Generation, Enterprise Software, Direct Sales, Business Development, Selling, Professional Services, B2B, Sales Operations, Sales, Sales Management, New Business Development, Cloud Computing, Internet Banking, Mobile Payments, Billing Solutions, Financial Analysis, Accounts Payable, Data Analysis, Data Center, Disaster Recovery, ATM networks, Financial Modeling, Financial Reporting, Brand Management, Management, Process Improvement, Banking, Business Analysis, Leadership, Financial Services, Customer Service, Strategic Planning
Education
Michigan State University 2003 — 2007
Bachelor of Business Administration (BBA), Communications degree (speciality in business strategy), Added specialty in public relations and marketing
Michigan State University
Manhattan Associates July 2014 - Present
Manhattan Associates January 2013 - Present
Generation Mortgage Co. September 2012 - January 2013
TMX Finance April 2012 - September 2012
Fiserv August 2008 - April 2012
CheckFree now a part of Fiserv August 2008 - February 2009
KPMG, LLP September 2005 - August 2008
Harbor Payments March 2005 - August 2005
CheckFree Corporation April 1999 - November 2004
MCI 1997 - 1999
Skills
Process Improvement, Outsourcing, Vendor Management, Program Management, IT Strategy, IT Management, Strategic Planning, Business Analysis, Strategy Development, Disaster Recovery, ITIL, Integration, SDLC, Analysis, ERP, Problem Solving, Negotiation, Planning, Contract Negotiation, Management Consulting, Change Management, Product Development, Compliance, Windows, Enterprise Architecture, Vendor Relations, Team Building, Data Center, SAP, Operations Management, Budgeting, IT Operations, IT Governance, IT Service Management, Team Leadership, Cross-functional Team..., Business Management, SOX, Contract Negotiations, Executive Management, Budgets, Project Planning, Business Process..., Project Management, SaaS, Requirements Analysis, Project Portfolio..., Strategy, Management, Governance
Education
Michigan State University 1989 — 1993
BA, Finance
Michigan State University - The Eli Broad College of Business 1989 — 1993
Bachelor of Arts, Finance
Detroit Catholic Central 1985 — 1989
High School/Secondary Diplomas and Certificates
Fiserv February 2014 - Present
Nike April 2013 - January 2014
Bank of America June 2009 - March 2013
Velocity Sports June 2009 - March 2013
McGrann Paper Corporation January 2008 - February 2009
Hewitt Associates February 2007 - December 2007
Hewitt Associates March 2006 - January 2007
Oce Business Services October 2001 - February 2006
Skills
Leadership, Strategy, Management, Strategic Planning, Management Consulting, Risk Management, Enterprise Architecture, Program Management, Process Improvement, Business Analysis, Business Process, Six Sigma, Change Management, Project Management, Vendor Management, Process Design, Offshore Services, Relationship Management, SDLC, Business Strategy, Risk Analysis, Integration, IT Management
Education
Post Graduate Continued Ed
Various work and personal studies post graduate
Queens University of Charlotte 2007 — 2008
MBA, Business
Michigan State University 1994 — 1997
Communication Arts, Advertising
Grosse Pointe South
BuilderTREND Solutions July 2015 - Present
Zaiss & Company January 2015 - July 2015
Yahoo August 2012 - August 2014
Yahoo September 2011 - August 2012
Fiserv February 2009 - September 2011
American National Bank of Fremont March 2007 - November 2008
Skills
PPC, Mobile Marketing, Google Adwords, Web Analytics, Digital Marketing, Digital Strategy, Account Management, Online Advertising, Digital Media, E-commerce, Salesforce.com, Analytics, Online Marketing, Lead Generation, Social Media, Email Marketing, Social Media Marketing, Inbound Marketing, Advertising, Sales Process, Google Analytics, Mobile Advertising, Marketing, Display Advertising, Microsoft Excel, Microsoft Office, Google Docs, Customer Retention, Customer Relations, Customer Service, Customer Support, Social Networking, Mac OS, New Business Development, Cold Calling, Sales Prospecting
Education
Midland University 2005 — 2008
BS, Management and Marketing
Southeast Community College 2004 — 2005
General Studies
The Academy Waukesha Paul Mitchell Partner School August 2013 - Present
SarahG Photography January 2006 - Present
Manpower Inc. October 2010 - 2011
Fiserv December 2009 - November 2010
Manpower Inc November 2008 - December 2009
Roundy's Supermarkets, Inc. April 2008 - November 2008
Fidelity National Information Services October 2001 - January 2008
Skills
Administrative..., Executive Support, Information Technology, Financial Reporting, Financial Analysis, Software Implementation, Clerical Skills, Organization, Confidentiality, Analysis, Help Desk Support, Call Center, Photography, Digital Photography, Photoshop, Lightroom, Microsoft Office, Windows 7, Windows Vista, Windows XP Pro, PeopleSoft, Oracle HR, Active Directory, Lotus Notes, Outlook, Troubleshooting, Software Installation, Customer Service, Team Leadership, Disaster Recovery, Management, Training, Time Management, Call Centers
Education
The Academy Waukesha Paul Mitchell Partner School 2011 — 2012
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Milwaukee Area Technical College 2005 — 2009
Associates Degree, Business Administration and Management, General
Fiserv November 2012 - Present
Fiserv October 2007 - November 2012
Skills
SDLC, Requirements Analysis, Business Process..., CRM, Enterprise Software, SaaS, Project Management
Education
Metropolitan Community College 2003 — 2004
Liberal Arts Transfer
CIGNA Health Care July 2008 - December 2009
Webster Bank November 2005 - July 2008
Webster Bank September 1998 - November 2005
Atlantic Data Services, Inc April 1995 - September 1998
Fiserv October 1993 - May 1994
Mahoney Consulting March 1989 - September 1993
Cosine Inc March 1987 - February 1989
Skills
Business Requirements, Requirements Gathering, SDLC, Business Analysis, Customer Service, Business Case, Microsoft Excel, Testing, Functional Requirements, Management, Access, Data Migration, Photoshop, Management Consulting, Features, Process Improvement, Human Resources, Consulting, Finance, Data Conversion, Workshop Facilitation, Risk Assessment, Microsoft Word, Banking, System Development, Specifications
Education
University of Hartford 1975 — 1979
MBA, Finance & Economics
University of North Carolina at Greensboro 1966 — 1970
BS, Business Administration & Economics
Middlesex Community College 2001 — 2001
Web Design Certification
kay barnard & associates November 1995 - Present
Fidelity National Information Services March 1992 - November 1995
Fiserv January 1989 - March 1992
Citi June 1980 - January 1989
Education
MSU
Nsight November 2010 - Present
Duncan Solutions April 2004 - November 2010
Eaton Corporation 1999 - 2003
Fiserv 1997 - 1999
Teamcare Clinical Information Systems 1995 - 1997
Skills
Automation, Software Development, Java, Technical Support, Web Development, PHP, XML, JavaScript, HTML, Oracle, Programming, SQL
Education
Milwaukee School of Engineering 1992 — 1994
Computer Engineering
Fiserv January 2012 - Present
Nebraska Book Company February 2010 - December 2011
Nebraska Book Company November 2007 - February 2010
Windstream Communications August 2007 - November 2007
Windstream Communications July 2006 - August 2007
Windstream Communications November 2004 - July 2006
Skills
SQL, Windows, Software Documentation, Process Improvement, Testing, Computer Hardware, Technical Support, Databases, Windows Server, Microsoft Office, Data Analysis, Analysis, Networking, Operating Systems, Quality Assurance, Troubleshooting, Windows 7, XP
Education
Metropolitan Community College 2015 — 2016
Associate's degree, Business/Managerial Economics
Southeast Community College 2005 — 2006
Microcomputer Technology
University of Nebraska-Lincoln 2004 — 2005
Computer Science
Madison High School 2000 — 2004
High School Diploma
FIS September 2014 - Present
FIS (fka Metavante) April 2009 - September 2014
WaterStone Bank SSB November 2007 - April 2009
Fiserv 2001 - 2007
Trisept Solutions LLC November 1999 - September 2001
Skills
Project Management, Microsoft Windows..., IIS, Microsoft Termninal..., IBM WebSphere v6.0/v7.0, Unix, Oracle 10g, Citrix Netscalers v9.3, Tealeaf, Hyland OnBase, VMWare, Microsoft Project..., Microsoft SharePoint..., Citrix, Infrastructure, Integration, MS Project, Microsoft SQL Server, OnBase, Oracle, Process Improvement, Requirements Analysis, SDLC, SharePoint, Software Project..., VMware, Visio, Windows
Education
UW-Milwaukee School of Continuing Education 2008 — 2009
Certificate of Project Management
Milwaukee School of Engineering 1999 — 2005
B.B.S., Management Systems-Network Management Major
Milwaukeenet and Riverwest Networks January 1996 - Present
Milwaukee Catholic Home April 2011 - Present
Proven Direct / ProvenPictures March 2001 - February 2011
ZipSort, Inc. April 1993 - March 2001
Fiserv April 1987 - March 1992
Skills
Active Directory, Troubleshooting, Cisco Technologies, Windows, Team Leadership, Networking, Microsoft Exchange, Routers, VoIP, Customer Service, Cloud Computing, HTML, Switches, Databases, Project Management, Technical Support, Linux, SQL, Group Policy, ITIL, Security, VMware, Software Installation, Software Documentation, Help Desk Support
Education
Milwaukee Area Technical College 2001 — 2010
Certification
Milwaukee School of Engineering 1998 — 1998
Certificate
University of Wisconsin-Milwaukee 1983 — 1987
BBA
JPMorgan Chase December 2013 - Present
IMG Sports Marketing August 2012 - December 2013
Fiserv June 2012 - August 2012
Miami University Student Foundation August 2011 - January 2012
Skills
Marketing
Education
Miami University 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Miami University 2009 — 2013
Bachelor of Arts, Political Science
Wisconsin Right to Life 2011 - Present
Fiserv April 1997 - Present
Republican Party of West Allis 2000 - 2003
Kmart Corporation June 1993 - September 1995
Skills
Customer Service, Fundraising, Microsoft Office, Disaster Recovery, Microsoft Excel, Budgets, SQL
Education
Ottawa University 2000 — 2002
BA, Management of Information Systems
Milwaukee Area Technical College 1992 — 1994
Fiserv April 2011 - Present
Allegheny Energy January 2010 - April 2011
EDS, an HP Company June 2002 - January 2010
L90 April 2001 - June 2002
eHobbies December 1999 - April 2001
Electronic Data Systems September 1990 - December 1999
Skills
ITIL, Operations Management, Governance, Integration, Enterprise Architecture, IT Strategy, IT Service Management, Program Management, Data Center, SDLC, IT Management, Vendor Management, Process Improvement, PMP, Architecture Governance, Service Delivery, Solution Architecture, IT Outsourcing, Leadership, Software Development, IT Operations, Strategy, PMO, Virtualization, Project Portfolio..., Architecture, Disaster Recovery, Outsourcing, Incident Management
Education
Michigan State University 1986 — 1990
BS
Oregon State University September 2013 - Present
Fiserv January 2011 - May 2013
Heart of the Valley Runners 2006 - 2013
Digital Inspections May 2009 - January 2011
Oregon State University May 2007 - May 2008
Certive Corporation 2004 - 2004
Embarcadero Technologies 2002 - 2004
Yahoo! 2000 - 2001
Brio Software 1997 - 2000
Skills
Data Modeling, Data Warehousing, Business Intelligence, SQL, Analytics, XML, Agile Methodologies, Unix, Enterprise Architecture, SOA, Solution Architecture, Integration, Software Documentation, Linux, Java, OLAP, Dashboard, Master Data Management, Programming, Cloud Computing, Business Analytics, Perl, Pre-sales, Requirements Gathering, Business Analysis, Requirements Analysis, Data Analysis, Databases
Education
Mills College
Coursework, Computer Science
San Francisco State University
Master of Arts (MA), Russian Language and Literature
UC Berkeley
Bachelor of Arts (BA), Russian Studies
Fiserv May 2014 - Present
Skills
Testing, XML, SQL, Product Management, Software Development, Software Documentation, C#, Software Design, UML, Agile Methodologies, Visual Basic, Quality Assurance, Process Improvement, Object Oriented Design, Requirements Analysis, Java, Manufacturing, Java Enterprise Edition, Enterprise Software, Software Quality..., Analysis, Databases, Requirements Gathering, Microsoft SQL Server, CVS, SOA, Programming, OOP, Business Analysis, Systems Analysis, SharePoint, Regression Testing
Education
Michigan Technological University
B.S.E. E
FIS April 2011 - Present
FIS (Formerly Metavante) 2000 - 2013
FIS 2000 - April 2011
Fidelity Information Services February 1998 - 2000
Fiserv 1998 - 2000
Kinko's 1990 - 2000
Skills
SDLC, Disaster Recovery, Requirements Analysis, ITIL, Vendor Management, Vendor Relationship..., Sales, Pre-sales, Sales Process, Customer Service
Education
Milwaukee School of Engineering 1990 — 1992
Lincoln Trust Company 2008 - Present
Fiserv ISS January 2004 - December 2007
Fiserv May 2001 - December 2003
Paramin Consulting 1998 - 2000
Information Engineering January 1997 - December 1997
Skills
Enterprise Architecture, Agile Methodologies, Business Intelligence, Integration, Requirements Analysis, Software Development, Data Warehousing, SOA, Scrum, Enterprise Software, Architectures, .NET, IT Management, Web Applications, Java Enterprise Edition, CRM, Project Management, Analysis, Software Engineering, Management
Education
Metropolitan State University of Denver
BS, Computer Information Systems
University of Denver
Masters, Computer Information Systems
Hallabrin LLC April 2014 - Present
Fiserv 2004 - March 2014
Intuitive Business Solutions June 1995 - December 2010
Corillian 2004 - 2010
CheckFree (formerly Corillian) 2004 - 2009
JPMorgan Chase 1984 - 2002
Huntington National Bank 1986 - 1990
Huntington National Bank 1986 - 1990
Skills
Software Development, Enterprise Architecture, SDLC, Requirements Analysis, Agile Methodologies, Requirements Gathering, SOA, Integration, Microsoft SQL Server, Enterprise Software, Scrum, Web Services, Solution Architecture, Software Project..., XML, .NET, SaaS, WCF, Web Applications, C#, ASP.NET, T-SQL, Java Enterprise Edition, Software Design
Education
Miami University 1980 — 1984
Bachelor of Science, Systems Analysts
Miami University 1980 — 1984
Bachelor of Applied Science (BASc), Computer Systems Analysis
TD Ameritrade January 2012 - Present
TD Ameritrade March 2008 - January 2012
Fiserv March 2006 - March 2008
Fiserv Investment Support Services January 2001 - March 2006
First Trust September 1998 - January 2001
National Farmers Union Insurance 1992 - 1998
BG Maintence Mangement March 1990 - 1992
Skills
Business Analysis, Disaster Recovery, Process Improvement, SharePoint, Visio, Windows Server, Customer Service, Software Documentation, Data Center, Process Management, Testing, Vendor Management, Operating Systems, Unix, IBM AIX, SDLC
Education
Metropolitan State University of Denver 1990 — 1993
Werner Enterprises - AIS December 2008 - Present
Werner Enterprises March 2006 - Present
Werner Enterprises November 2000 - March 2006
Werner Enterprises February 1998 - March 2000
Lindenbergh and Associates 1998 - April 1999
Fiserv 1993 - 1993
Skills
Scrum, Databases, Microsoft SQL Server, .NET, Supply Chain Management, Software Documentation, C, Analysis, ColdFusion, C#, Logistics, Web Services, Database Design, SQL, DB2, Systems Analysis
Education
on-site training 2008 — 2008
Scrum Master - training, Scrum Agile Development
Metropolitan Community College 1989 — 1990
The University of Texas at Arlington 1983 — 1985
None, computer science and engineering
Fiserv January 2013 - Present
Fiserv July 2011 - December 2012
Abbott Nutrition June 2009 - July 2011
CheckFree October 2006 - December 2009
Borland Consulting March 2002 - October 2006
Qwest Communications December 2000 - March 2002
Limited Technology Services January 2000 - December 2000
Skills
Program Management, PMP, Change Management, Strategic Planning, PMO, Software Development, Leadership Development
Education
Miami University 1990 — 1994
Fiserv June 2014 - Present
Huntington National Bank March 2012 - June 2014
Citigroup September 2010 - March 2012
Citi March 2007 - September 2010
BISYS Fund Services April 2006 - March 2007
BISYS Fund Services March 2005 - April 2006
Skills
Banking, Business Analysis, Microsoft Word, Management, Account Reconciliation, Investments, Process Improvement, Mutual Funds, Financial Analysis, Microsoft Office, Coaching, Financial Risk, PowerPoint, Call Centers, Credit, Accounting, Analysis, Financial Services, Fund Accounting, Trading, Call Center, Portfolio Management, Outlook, Vendor Management, Risk Management, Loans, Securities, Customer Service, Leadership, Business Development, Microsoft Excel, Middle Office, Visio, Asset Management, Finance, Lotus Notes, Access
Education
Miami University 2000 — 2004
Bach, Speech Communications/Public Relations and Marketing
Fiserv June 2014 - Present
Smiling Pat Adventures June 2011 - Present
World Wholesale Bahamas November 2011 - Present
CompuCom May 2010 - June 2014
TMP Directional Marketing July 2005 - April 2010
Milwaukee Area Technical College 2001 - 2005
Elwood Corporation August 2002 - August 2004
Shoreland Inc. August 1998 - December 2001
Skills
Web Design, Online Marketing, Desktop Support, XP, HTML, CSS, JavaScript, Windows 7, WYSIWYG layout tools, Troubleshooting, Computer Hardware, Web Development, Dreamweaver, Adobe Acrobat, Photoshop, Illustrator, SEO, Windows, Microsoft Office, Adobe Creative Suite, Flash, PHP, Graphic Design, Social Media, Photography, Google Analytics, Technical Support
Education
Milwaukee Area Technical College 1997 — 2002
Associates Degree, Visual Communications
Stoneriver January 2009 - Present
Fiserv June 1998 - December 2009
Fiserv June 1998 - February 2004
Skills
Employee Benefits, HRIS, Deferred Compensation, Payroll, HR Policies, 401k, Data Conversion, PeopleSoft, Ceridian, Vendor Management, ADP Payroll, Software Documentation, Process Improvement, Access, Benefits Administration, Talent Management, Employee Relations, Change Management, Cognos, Crystal Reports, Human Resources, Management, New Hire Orientations
Education
Upper Iowa University 1998 — 2000
Bachelor, Accounting
Milwaukee Area Technical College 1994 — 1996
Associate, Accounting
Ryder Supply Chain Solutions September 2013 - Present
Fiserv October 2011 - August 2012
UAW Retiree Medical Benefits Trust April 2010 - September 2010
Ally Bank July 2009 - December 2009
Kaiser Permanente November 2008 - July 2009
Chrysler January 1999 - July 2008
Chrysler November 1984 - December 1998
Skills
DFMEA, Business Analysis, Program Management, Quality Control, Change Management, MS Project, Visio, Six Sigma, Process Improvement, Quality Management, Performance Measurement, DMAIC, Organizational..., Cross-functional Team..., Training, Process Engineering, Management
Education
Michigan State University
Bachelor of Arts (BA), American History (United States)
University of Phoenix
Master's degree, Organizational Management
Fiserv April 2007 - Present
First National Bank and Trust Company of Beloit 1997 - 2007
Soy Capital Bank and Trust May 1990 - March 1997
Skills
Business Analysis, Process Improvement, Vendor Management
Education
Millikin University 1986 — 1990
BA, Finance
Fiserv May 2014 - Present
MBIA May 2008 - May 2014
Ex Vice President, Aetna Inc June 1990 - February 1998
Salomon Brothers 1977 - 1988
Office of Management & Budget October 1975 - January 1977
GNMA August 1974 - October 1975
Housing & Urban Development March 1973 - August 1974
Illinois Housing Development Authority February 1969 - January 1973
Education
University of Chicago Law School 1962 — 1965
Doctor of Law (JD)
Michigan State University 1961 — 1962
Ma, Economics
Michigan State University 1957 — 1961
BA, Business Administration
Gonzalez Saggio and Harlan October 2014 - Present
Kelly IT April 2014 - October 2014
ManpowerGroup 2012 - April 2014
ManpowerGroup 2008 - 2012
ManpowerGroup 2007 - 2008
ManpowerGroup 2005 - 2007
ManpowerGroup 2003 - 2005
SPHERION 2002 - 2002
Fiserv 2000 - 2002
Milwaukee Journal Sentinel 1995 - 1998
Skills
Customer Service, Lotus Notes, Troubleshooting, Windows 7, windows xp, Microsoft Office, XP, Servers, Windows Server, Disaster Recovery, Visio, Operating Systems, System Administration, Windows, Software Documentation, Help Desk Support, Technical Support, Networking, VPN, Service Desk, Computer Hardware, Windows XP, SharePoint, Active Directory
Education
Milwaukee Area Technical College 1995 — 2003
AAS, Accounting
Raymond James September 2004 - Present
Thompson Cigar Co. February 2003 - August 2004
University of South Florida March 2000 - July 2002
Kforce, Inc. October 1998 - March 2000
Essilor of America July 1998 - October 1998
Computer Task Group October 1996 - July 1998
INA Bearing Company January 1994 - October 1996
Pharmacia P-L Biochemicals, Inc. April 1990 - December 1993
Fiserv October 1989 - April 1990
Bear Automotive Service Equipment Company October 1988 - October 1989
Education
Milwaukee Area Technical College 1981 — 1983
Fiserv June 2014 - Present
Hewlett-Packard November 2013 - October 2014
Check Point Software Technologies, Ltd. August 2011 - November 2013
Direct Telecom Solutions August 2002 - July 2010
Skills
Customer Service, Management, Project Management, Microsoft Office, Strategic Planning, Leadership, Network Security, Computer Security, Shell Scripting, Structured Cabling, Firewalls
Education
Metropolitan State University of Denver 2002 — 2006
Rackspace Hosting September 2011 - Present
Fiserv February 2010 - September 2011
Carnegie Mellon University January 2008 - September 2009
MLB Advanced Media June 2007 - November 2007
LexisNexis May 2004 - January 2007
Skills
Linux, SAN, Windows, Red Hat Linux, Troubleshooting, Enterprise Software, Unix, Integration, System Administration, Network Administration, DNS, Apache, Virtualization, Cloud Computing, High Availability, Servers
Education
Miami University 2002 — 2005
Systems Analysis
FIS May 2011 - Present
Fiserv June 2007 - May 2011
Fiserv June 2003 - August 2007
Skills
Business Analysis, Payments, E-commerce, SDLC, Retail, Banking, Cash Management, Requirements Analysis, Requirements Gathering, Software Project..., Process Improvement
Education
Milwaukee Area Technical College
CheckFree/Fiserv Risk ManagerCheckFree Corporation2001 - Present
Checkfree Corp now part of Fiserv 2001 - Present
Fiserv 2001 - Present
CheckFree now a part of FISERV 2001 - Present
Bank One December 1995 - June 1999
Farmers Insurance May 1993 - December 1995
Education
Miami University 1987 — 1992
PNC September 2013 - Present
Fiserv May 2012 - March 2013
Fiserv January 2012 - May 2012
Fiserv 2010 - 2011
Fiserv 2008 - 2010
Fiserv 1988 - 2008
Fiserv 1996 - 1998
Skills
SMP/E, z/OS, IBM Mainframe, Mainframe, RACF, ACF2, REXX, CICS, MVS, VTAM, OS/390, VSAM, IBM Utilities, JES2, JCL, Fileaid, Disaster Recovery, Dasd, Data Processing, TSO, LPAR, Netview, ISPF, Systems Programming
Education
Michigan State University
BS, Physics
University of Illinois at Urbana-Champaign
MS, Physics
JR's Pups-N-Stuff May 2007 - Present
Fidelity National Information Services January 2005 - Present
First Data Corporation October 1997 - September 2004
USPInc 1997 - 2004
Deluxe Data 1994 - 1996
Fiserv November 1985 - October 1994
Skills
Project Management, Management, Start-ups, SDLC, Recruiting, Budgets, Strategic Planning, Non-profits, Fundraising, Vendor Management, Microsoft Office, Leadership, Process Improvement, Program Management, Nonprofits
Education
Ottawa University 2006 — 2007
In Process, Business, Psychology
Milwaukee Area Technical College 1981 — 1990
Printing/Publishing & Business Computing
Waukesha County Technical College 1981 — 1987
Criminal Science
Perficient October 2012 - Present
Fiserv March 2011 - October 2012
The Waterstone Group May 2010 - March 2011
Assurant Health March 2009 - May 2010
GE Healthcare February 2009 - March 2009
DCI MARKETING, INC January 1993 - July 2008
DCI Marketing January 2000 - January 2006
DCI Marketing January 1999 - January 2000
DCI Marketing January 1997 - January 1999
DCI Marketing January 1996 - January 1997
Skills
Database Design, Databases, Data Analysis, User Experience, User Interface, Normalization, Logical Data Modeling, Business Requirements, Data Flow, Document Management, Wire Framing, Business Workflows, Testing, Web Design, Web Project Management, Software Project..., Enterprise Content..., Enterprise Software, Technical Writing, EDI, HTML emails, Data Center, Internet, Key Account Management, Marketing, eCommerce
Education
Lakeland College 1995 — 1997
Bachelors, Marketing
Milwaukee Area Technical College 1991 — 1993
A.A.S, Marketing
Milwaukee Lutheran H.S. 1984 — 1988
Diploma, College Preperatory
Rodan + Fields Dermatologists September 2014 - Present
VitalChek Network, Inc. May 2012 - August 2015
VitalChek Network, Inc. January 2009 - May 2012
Specialized Communications Companies, Inc. 2004 - 2009
Fiserv 2001 - 2004
Amsouth Bank 1999 - 2001
Skills
Process Improvement, Project Management, Business Analysis, PMP, Vendor Management, Strategic Planning, Product Management, Integration, Telecommunications, Customer Service
Education
Middle Tennessee State University 1999 — 2004
BS, Advertising, Marketing
Undisclosed Company August 2015 - Present
SAIC April 2014 - August 2015
HD Supply March 2012 - April 2014
Fiserv September 2010 - March 2012
Terremark June 2008 - September 2010
Sapient March 2006 - May 2008
BMCC March 2003 - December 2006
BMCC February 2001 - March 2003
Isabela Geriatric Center 1998 - 2000
Skills
Information Security, Vulnerability Assessment, Network Security, CEH, Penetration Testing, IDS, Intrusion Detection, Firewalls, Security, Computer Security, Vulnerability Scanning, Information Security..., GCIH, Malware Analysis, Networking, Incident Handling, IPS, Security Audits, Security Architecture..., Snort, Incident Response, GPEN, CISSP, SIEM, DLP, Disaster Recovery, Nessus, VPN, Application Security, Identity Management, Web Application Security, Vulnerability Management, Computer Forensics, Data Security, Antivirus, NIDS, GCIA, PCI DSS, Encryption, Managed Security..., Network Architecture, Wireshark, Internet Security, ISO 27001, McAfee, Fortinet, Metasploit, Ethical Hacking, Wireless Security, Threat & Vulnerability...
Education
University of Illinois Springfield 2012 — 2014
BS
Miami Dade College 2008 — 2010
AA
Fiserv April 2005 - Present
Image Photo Services January 2000 - March 2004
Tecmarine Lines 2001 - 2004
Mortgage.com 1997 - 2000
Ryder November 1986 - November 1997
Skills
Account Reconciliation, Accounting, General Ledger
Education
Miami Dade College 1988 — 1989
Certificate in Accounting, Accouning
Miami Dade College 1986 — 1988
AS, Business
BBVA Compass October 2013 - Present
BBVA Compass March 2009 - September 2013
WaMu/JPMorgan Chase September 2002 - February 2009
Fiserv April 1999 - October 2001
Skills
Consumer Lending, Loans, Job Coaching, Team Leadership, Teamwork, Retail Banking, Sales Management, Operations Management, Sales Process, Mortgage Lending, Credit, Risk Management
Education
Metropolitan State University of Denver 2002 — 2010
Bachelor of Science, Criminal Justice/Sociology
CBRE November 2014 - Present
CBRE December 2013 - November 2014
BSC Accounting & Technology October 2013 - November 2013
U.S. Bank April 2012 - September 2013
Fiserv March 2009 - May 2010
Skills
Access, Financial Analysis, Microsoft Office, Data Analysis, Process Improvement, Outlook, Customer Service, Forecasting, Microsoft Excel, Cross-functional Team..., Budgets, PowerPoint, Accounting, Tax Preparation, Tax Accounting, Financial Accounting, Cost Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, QuickBooks, Drake Tax Software, Lotus Notes
Education
Metropolitan State University
Bachelor of Science (B.S.), Accounting & Business Administration
Minneapolis Community and Technical College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Fiserv November 2010 - Present
Fiserv June 2005 - November 2010
eFunds 1990 - 2005
Data Retrieval September 1988 - October 1990
Data Retrieval Corporation May 1987 - September 1988
US Navy June 1982 - June 1987
Skills
Vendor Management, TCP/IP, Troubleshooting, Visio, Software Documentation
Education
Milwaukee School of Engineering 1992 — 1999
Bachelor of Science
Fiserv 2007 - Present
IFEBP January 2002 - Present
International Foundation of Employee Benefit Plans January 2002 - November 2007
Milwaukee Women's Center 2000 - 2005
Education
Milwaukee Area Technical College 1982 — 1984
Associate, Word Processing & Micro Computer Specialist
Platinum Salon and Spa August 2015 - Present
Platinum Salon and Spa August 2015 - Present
Fiserv April 2005 - December 2013
Skills
Cash Management, Banking
Education
VICI Capilli School and VICI Aveda Institute 2014 — 2014
Licensed Esthetician, Aesthetician/Esthetician and Skin Care Specialist
Metropolitan State University 1990 — 1999
Bachelor of Science (B.S.), Finance, General
University of Minnesota-Twin Cities
Kohl's Department Stores February 2006 - Present
Kohl's Department Stores March 2000 - February 2006
Fiserv July 1997 - March 2000
Motive Equipment Inc. October 1994 - August 1997
Skills
Data Modeling, DB2, Microsoft SQL Server, Data Warehousing, Requirements Analysis, Databases, Database Design, Oracle, Dimensional Modeling, Systems Analysis, Analysis, Business Analysis, Integration, Teradata, Access, COBOL, ETL, Agile Methodologies, SDLC, Master Data Management, Informatica, Visio, Data Architecture
Education
Waukesha County Technical College 2011 — 2012
Project Management Certification
Milwaukee Area Technical College
Management Information Services
DebonAir Mechanical Inc. May 2009 - Present
Fiserv January 2002 - March 2009
Self Employed July 2001 - January 2002
The Sporting Brews Corp. April 1998 - July 2001
RLS Restaurant Holdings, Inc. 1995 - 1998
Skills
Microsoft Excel, Forecasting, Auditing, Microsoft Office, Account Reconciliation, QuickBooks, Accounting, Managerial Finance, Business Analysis, Financial Statements, Visio, Integration, Office Management, SharePoint, Project Management, Cash Flow, Fixed Assets, Accounts Receivable, A/R Collections, Accounts Payable, Payroll, Certified Payroll, Cash Flow Management, Possess strong..., Problem Solving
Education
Miami Dade College
Fiserv August 2009 - Present
Exelon July 1990 - August 2009
Skills
Deferred Compensation, Employee Relations, HRIS, Incentive Programs, Onboarding, Performance Management, Succession Planning, Talent Management, Workforce Planning
Education
North Central College 1994 — 1997
MBA, Human Resources
Milwaukee School of Engineering 1986 — 1990
BS MET, Energy Technology
Fiserv June 2005 - Present
Fiserv June 2003 - June 2005
Fiserv June 1998 - June 2003
First Indiana Bank June 1991 - June 1998
Huntington National Bank June 1987 - June 1991
Second National Bank of Saginaw December 1985 - June 1987
Huntington National Bank June 1982 - December 1985
Michigan National Bank June 1978 - June 1982
Skills
Vendor Management, Business Analysis, Banking, Product Management, SDLC, SaaS, Business Intelligence, Business Development, Integration, Requirements Analysis, Program Management, Agile Methodologies, Cross-functional Team..., Software Project..., CRM, Process Improvement, Management, Business Process, Business Process..., Business Strategy, IT Strategy, Requirements Gathering, Project Portfolio..., Enterprise Software, Project Management, Analytics, Outsourcing, PMP, Enterprise Architecture, PMO, Professional Services, Strategy, IT Management, Cloud Computing, Pre-sales, Executive Management, Financial Services, Risk Management, Consulting, Electronic Payments, Software Development, Business Requirements, Software Implementation, Internet Banking, Mobile Banking, Payments, Disaster Recovery, ACH, E-commerce, Strategic Partnerships
Education
Michigan State University 1976 — 1980
Fiserv March 2013 - Present
BMO Harris Bank (Formerly M&I Bank) July 2005 - March 2013
M&I Bank January 2000 - July 2005
M&I Bank November 1995 - January 2000
Chase September 1990 - November 1995
U.S. Bank September 1987 - September 1990
Skills
Project Management, Customer Support, Technical Support, Process Improvement, Product Support, Problem Solving, Troubleshooting, Critical Thinking, Customer Satisfaction, Motivated self-starter, Team Building, Technology, Management, Training, Product Demonstration, SQL, Pega PRPC, Customer Service, Interpersonal Skill, Team Leadership, Supervising, Software Documentation, Software Implementation, Analytical Skills, ACH, Friendly Personality, Disaster Recovery, Communication Skills, Performance Management
Education
UW-Milwaukee
Bachelor's degree, Business Administraton
Milwaukee Area Technical College 2011 — 2014
Roundys January 2014 - Present
Sensient July 2012 - January 2014
Johnson Controls October 2008 - July 2012
Fiserv 2000 - 2008
Thompson Financial 1999 - 2001
Skills
VPN, Firewalls, Routing, WAN, Cisco Technologies, Switches, Networking, Cisco Routers, BGP, Network Engineering, Cisco IOS, EIGRP, Troubleshooting, QoS, CCNA, OSPF, CCNP, ITIL, Network Architecture, Network Security, Security, Cisco Wireless, Network Design, Load Balancing, Disaster Recovery, Virtualization, Routers, DHCP, CISSP, MPLS, TCP/IP, Network Administration, VMware, LWAPP, Autonomous, Juniper SA, Telecommunications, Wireshark, Wireless, Infrastructure, Data Center, IT Management, Vendor Management, Project Management, ITIL v3 Foundations..., Ethical Hacking
Education
Milwaukee Area Technical College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Kewaskum High School
TDECU April 2015 - Present
Fiserv July 2012 - April 2015
U.S. Bank November 2009 - July 2012
Citizens First Savings Bank 1998 - 2009
Skills
SDLC, Business Analysis, Software Project..., PMO, PMP, Project Management, Requirements Analysis, Vendor Management, Project Portfolio..., Banking, Program Management, Risk Management, Process Improvement, MS Project, Requirements Gathering, Visio, Project Delivery, Agile Methodologies, Change Management, Business Process..., Integration, IT Management, Information Technology, SharePoint, IT Strategy, ITIL, Business Process, Disaster Recovery, Business Intelligence, Governance, Software Documentation, Enterprise Architecture, IT Service Management, Systems Analysis, Microsoft Project
Education
Walsh College of Accountancy and Business Administration 2008 — 2016
Master of Business Administration (M.B.A.)
Michigan State University 1990 — 1995
Bachelor of Arts (B.A.), Finance, General
Fiserv April 1980 - Present
Skills
Process Improvement, Business Analysis, Vendor Management
Education
Midland University 1969 — 1973
BA, Business Administration
Michigan State University August 2014 - Present
Delphi May 2015 - August 2015
Fiserv September 2013 - July 2014
Fiserv May 2012 - August 2013
Fiserv September 2011 - April 2012
Fiserv June 2010 - August 2011
Accenture in India June 2009 - August 2009
Skills
Problem Solving, Business Process..., Team Building, Operations Management, Strategic Sourcing, Supply Chain Management, Product Management, Product Development, Analysis, SQL, Procurement, Business Requirements, XML, Software Design, c#, Financial Services, Visual Studio, Microsoft Technologies, ASP.NET, IIS, JavaScript, Web Services, .NET, Cross-functional Team..., Project Management, Process Improvement, Business Process..., Data Analysis, SDLC, Microsoft Excel, Management, Leadership
Education
Michigan State University - The Eli Broad College of Business 2014 — 2016
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management, 3.84
National Institute of Technology Jalandhar 2006 — 2010
Bachelor of Technology (B.Tech.), Computer Engineering, 8.01
Fiserv September 1996 - Present
Skills
PowerPoint, VMware ESX, TCP/IP, Core Java, Microsoft SQL Server, Budgets, MySQL, Data Structures, Hyper-V, Disaster Recovery, Hardware, Perl, Computer Hardware, Networking, Device Drivers, Python, SAS, Switches, DNS, Red Hat Linux, HP-UX, C, Operating Systems, Software Documentation, Linux, Vendor Management, C++, Windows, Integration, Visio, Windows Server, Servers, Requirements Analysis, Troubleshooting
Education
Middlesex County College 1980 — 1982
Associate of Science (A.S.)
JP Stevens High School 1976 — 1980
Department of Environmental Protectuon April 2014 - Present
Community College of Denver January 2011 - Present
The News-Press May 2006 - December 2008
Lee County Parks and Recreation September 2006 - January 2008
Marco Island Eagle January 2004 - March 2005
Fiserv 1997 - 2000
Skills
Environmental Education, Environmental..., Editing, QuarkXPress, Quark CopyDesk, Teaching, Cpr Certified, Microsoft Office, Desktop Publishing, Writing, Newspaper Design, Journalism, Ap Style, Headline Writing, Outdoor Recreation, Paddling, First Responder, Guided Tours, Environmental Awareness, Sea Kayaking, Bird Watching, Education, Hiking, Wildlife Conservation, Wildlife Rehabilitation, Blogging, Newsletters, AP Style, Publicity, Proofreading, Newspapers, Copy Editing, Storytelling, News Writing, Press Releases, Creative Writing, Publications, Publishing
Education
Red Rocks Community College 2013 — 2014
Certificate, Park Ranger Technology and Outdoor Leadership
Metropolitan State College of Denver 1989 — 1994
Bachelor of Arts, Journalism
Fiserv October 2012 - Present
Columbia State Community College January 2011 - Present
Fiserv April 2006 - Present
Fiserv January 2003 - Present
Electronic Data Systems January 1998 - January 2003
Saturn January 1995 - January 1998
American Eagle Airlines August 1992 - August 1995
Cameron and Barkley 1988 - 1992
Skills
Databases, Training, Test Planning, Requirements Gathering, Requirements Analysis, Process Improvement, AJAX, SDLC, SharePoint, Agile Methodologies, Software Project...
Education
Middle Tennessee State University 2004 — 2009
Master of Science (M.S.), Computer Science
Middle Tennessee State University 1991 — 1995
Bachelor of Science (BS), Psychology
Fiserv May 2012 - Present
Geek Squad August 2008 - April 2012
Skills
Visual Basic, C++, SQL, Windows, Linux, VMware, Troubleshooting, Windows Server, Windows 7, Computer Hardware, XP, Technical Support, Network Administration, Servers, Networking, HTML, Active Directory, Operating Systems, Software Development, CSS, Programming, TCP/IP
Education
Morningside College 2008 — 2012
Bachelor of Arts (B.A.), Computer Science
Metropolitan Community College 2004 — 2008
Associate's degree, Professional Studies
Fiserv April 2001 - Present
CUSA Technologies - Fiserv August 1997 - April 2001
DATAlynx - First Trust Corporation April 1996 - June 1997
DATAlynx - First Trust Corporation February 1996 - April 1996
DATAlynx - First Trust Cor[poration April 1993 - February 1996
Skills
Manual Testing, Quality Center, Test Automation, Test Planning, Unix, User Acceptance Testing, Scrum, Performance Testing, Test Cases, LoadRunner, Black Box Testing, Defect Tracking, Microsoft SQL Server, Regression Testing, Testing, Test Management, System Testing, Requirements Analysis, Process Improvement, Integration Testing, Software Quality..., Leadership, Selenium, SDLC, Quality Assurance, SQL, Windows, Functional Testing, Agile Methodologies
Education
Metropolitan State University of Denver
B.S. in Business Management
Semi-Retired September 2013 - Present
Fiserv January 2006 - August 2013
Commercial Federal 1997 - 2005
Education
College of Saint Mary 2000 — 2002
BA, Business Leadership
Metropolitan Community College 1980 — 1981
Licensed, Practical Nursing
Papillion High School 1973 — 1977
Diploma, College-Prep
Fiserv July 2009 - Present
CheckFree (purchased by Fiserv): Revenue Enhancement Division March 2007 - July 2009
Carreker Corporation (purchased by CheckFree): Revenue Enhancement Divsion January 1999 - November 2005
KPMG April 1998 - December 1998
Bank One (now Chase) November 1996 - March 1998
Bank One (now Chase) October 1992 - October 1996
Peterson Consulting (now Navigant Consulting) January 1990 - May 1992
Skills
Leadership, Management, Banking, Budgets, Business Development, Executive Management, Finance, Risk Management, Start-ups, Strategy, Business Strategy, CRM, Financial Analysis, Financial Services, Management Consulting, Process Improvement, Strategic Planning
Education
Miami University 1986 — 1989
Bachelor of Science - Business, Finance
Fiserv July 1988 - Present
SOC CU March 1985 - July 1988
Flint Area School Employees CU October 1979 - March 1985
Education
Michigan State University 1976 — 1980
Bachelor of Arts, Finance
Deublin Company June 2008 - Present
Fiserv June 2007 - August 2007
Skills
PLC, SIMATIC STEP 7, DirectLogic PLC
Education
Milwaukee School of Engineering 2004 — 2008
Bachelor of Science (BS), Mechanical Engineering
Fiserv November 2013 - Present
Skills
CMMI Level 5, SCAMPI, Agile Methodologies, Software Engineering, Software Project..., Mission Operations, Six Sigma, Testing, Requirements Management, Requirements Analysis, Project Planning, CMMI, Quality Assurance, PMP, Process Improvement, Space Systems, Systems Engineering, Earned Value Management, Aerospace, Configuration Management, Integration, Telelogic DOORS, DoD, Process Simulation, Root Cause Analysis, System Architecture, Simulations, Spacecraft, Visio, Avionics, Engineering, Program Management, Software Requirements, System Requirements, System Design, Engineering Management, Software Documentation, Security Clearance, MS Project, CMM, Enterprise Architecture, Technical Writing, Project Management, Proposal Writing, System Safety, Government Contracting, Aerospace Engineering, Technical Leadership, Software Quality, Satellite
Education
University of Tennessee-Knoxville 1975 — 1976
Master's degree, Mathematics
Middle Tennessee State University 1971 — 1974
Bachelor of Science (BS), Math and Physics
Fiserv October 2013 - Present
Infogroup January 2006 - September 2013
Skills
Quality Assurance, Software Documentation, Test Planning, Process Improvement, Quality Center, Data Analysis, SharePoint, Manual Testing, Analytics, Databases, SQL, Business Analysis
Education
Metropolitan Community College 2012 — 2014
Business Administration, Business Administration and Management, General
Fiserv August 1994 - Present
Security Bank September 1983 - September 1994
Education
Milwaukee Area Technical College 1983 — 1985
Associate's degree, Business Administration and Management, General