Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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7,455 Fiserv employees in database. Find out everything there's to know about Fiserv employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Fiserv Employees
Nelnet January 2015 - Present
Nelnet September 2013 - December 2014
Fiserv December 2007 - September 2013
American General Finance December 2002 - December 2007
Skills
Business Analysis, Enterprise Software, Professional Services, Management, Project Management, Product Management, Data Center, Software Documentation, Business Development, Customer Satisfaction, Leadership, Call Centers, Business Intelligence, Cross-functional Team..., Business Process..., Team Leadership, Team Building, Training, Customer Service, Process Improvement, Microsoft Office, Strategic Planning, CRM, Financial Services, Program Management, Strategy, Banking, Requirements Analysis, Change Management, Coaching, Loans, SharePoint
Education
University of Nebraska at Omaha 2003 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Northwest Missouri State University 1998 — 2002
Bachelor of Science (BS), Marketing
UnitedHealth Group November 2012 - Present
Marshfield Clinic June 2012 - November 2012
UnitedHealth Group May 2008 - May 2012
Thrivent Financial for Lutherans January 2007 - May 2008
Fiserv May 2003 - January 2007
Intel April 2000 - June 2003
Lucent Technologies April 1998 - April 2000
Hewitt 1994 - 1998
EDS 1989 - 1994
Skills
Vendor Management, Contract Negotiation, Cross-functional Team..., IT Strategy, SDLC, Vendor Relations, Process Improvement, Business Analysis, Program Management, Data Analysis, Business Process..., HIPAA, Contract Negotiations, Process Development, IT Management, Team Leadership, Resource Management, Software Project..., Project Portfolio..., Visio, PMP, PMO, Software Development, Information Technology
Education
Northwestern University - Kellogg School of Management 1993 — 1997
MBA
University of Minnesota - Carlson School of Management 1986 — 1988
Bachelor's of Science
University of Minnesota-Twin Cities 1984 — 1988
Bachelor's of Science
State Street August 2014 - Present
Convergent Dental September 2013 - August 2014
Fiserv November 2007 - May 2013
DST Customer Communications August 2002 - November 2007
Lycos March 2000 - August 2002
DST Customer Communications January 1996 - March 2000
DST Customer Communications March 1993 - January 1996
Skills
Customer Relations, Strategic Planning, Business Strategy, Contract Negotiation, Budgeting, Executive Management, Program Management, Team Building, Strategy, Salesforce.com, Risk Management, Business Development, Product Management, Sales Operations, CRM, Budgets, Cross-functional Team..., Process Improvement, Sales Management, Project Management, Customer Service, Vendor Management, New Business Development, Solution Selling, Management, Account Management, Sales Process, Training, Outsourcing, Leadership, Professional Services, Marketing Strategy, Customer Satisfaction, Strategic Partnerships, Sales, Business Analysis, Start-ups, Product Marketing, Selling, Competitive Analysis
Education
Norwich University
Bachelor of Science in Business Administration/Psychology minor
BVS Performance Solutions November 2009 - Present
Members United Corporate FCU April 2001 - July 2009
eFunds May 1999 - June 2000
Fiserv 1997 - 1999
Citibank 1990 - 1995
First United State Credit Union 1988 - 1990
Skills
Compliance, Business Continuity, Account Management, ACH, Project Management, Payments, Business Impact Analysis, Financial Risk, Risk Management, Banking, Business Analysis, Team Building, Strategic Planning, Change Management, Writing, Editing, Sales, Leadership, Mergers & Acquisitions, CRM, E-Learning, Financial Services
Education
University of Phoenix 1993 — 1996
MBA, Business Administration
Northern Arizona University
Bachelor of Science, Education
Lunchbox June 2015 - Present
General Growth Properties January 2012 - May 2015
VIPER ALLEY August 2011 - January 2012
PLS Financial Services April 2010 - June 2011
PLS Financial Services July 2008 - April 2010
Livemercial September 2007 - July 2008
Fiserv December 2006 - August 2007
Skills
Digital Marketing, Social Media Marketing, Online Marketing, Marketing Strategy, Social Media, Content Management, Marketing, Digital Media, Digital Strategy, Facebook, Instagram, Pinterest, Twitter, Paid Media, SEO, Online Advertising, Earned Media, Advertising, Marketing Communications, Integrated Marketing, Google Analytics, Web Analytics, Email Marketing, Creative Strategy, CRM, SEM, Direct Mail, Press Releases, Web Marketing, YouTube, Strategy, Mobile Marketing, Google Adwords, Market Planning, Event Management, Account Management, Direct Marketing, Interactive Marketing, Analytics, Newsletters, PPC, Media Relations, Website Development, Corporate Communications, Brand Development, Lead Generation
Education
Oakland City University
Bachelor of Science, Marketing
Datamyx 2015 - Present
Fiserv 2014 - 2015
LexisNexis January 2006 - July 2014
ChoicePoint 2002 - 2006
Skills
Product Development, Product Management, Project Management, Contract Negotiation, Budget, Sales, Sales Management, P&L Budget Management, Strategic Planning, Marketing, Brand Management, SaaS, Strategy, Process Improvement, Budgets, Business Analysis, Business Intelligence, P&L Management, Strategic Partnerships, Analytics, CRM, Management, Program Management, Marketing Strategy, Analysis, Account Management, Cross-functional Team..., Negotiation, Risk Management, Competitive Analysis, Business Development, Product Marketing, Solution Selling, Lead Generation, Vendor Management, Salesforce.com, Start-ups, Enterprise Software, Customer Retention, B2B
Education
Nova Southeastern University
Bachelor of Science (B.S.), Management
Click Rain, Inc February 2013 - Present
168 Opportunities August 2011 - Present
Massage Magnet June 2014 - April 2015
Fiserv 2011 - 2013
Association Retreat Center 2009 - 2010
Skills
Blogging, Podcasting, Screencasting, Journalism, Social Networking, Marketing Strategy, WordPress, Website Development, Digital Media, Email Marketing, SEO, Online Marketing, Google Analytics, Web Marketing, Online Advertising, PPC, Google Adwords, SEM, Facebook, Social Media Marketing, E-commerce
Education
Northwestern College 2007 — 2009
Bachelor of Business Administration (BBA), Finance
AFLBS 2004 — 2006
TenDot October 2014 - Present
Retired from Fiserv at the end of May 2014. June 2014 - Present
Fiserv March 2012 - May 2014
Fiserv 1980 - July 2011
Skills
Banking, Thought Leadership, CRM, Marketing Communications, IT Strategy, Demand Generation, Leadership, Cross-functional Team..., Management, Business Development, Professional Services, Enterprise Software, Multi-channel Marketing, Vendor Management, Process Improvement, Project Management, Management Consulting, Product Management, Business Intelligence, Business Transformation, Direct Marketing, Credit Cards, Business Analysis, Portfolio Management, SaaS, Strategy, Outsourcing, Account Management, Strategic Partnerships, Marketing Strategy, Integrated Marketing, Strategic Planning, Lead Generation, Start-ups, Project Portfolio..., Analytics, Go-to-market Strategy, Program Management, Sales Management, Product Marketing, New Business Development, Financial Services, Governance, Risk Management, Business Strategy, Executive Management, Customer Experience, B2B Marketing, Mergers & Acquisitions, Retail Banking
Education
Northwest Missouri State University
Pre-Law Studies
University of Nebraska-Lincoln
Pre-Law Studies
Complete Nutrition March 2015 - Present
Complete Nutrition December 2010 - March 2015
Complete Nutrition April 2010 - December 2010
Complete Nutrition June 2009 - April 2010
Transamerica April 2007 - June 2009
Fiserv January 2008 - January 2009
Wells Fargo January 2006 - January 2008
OfficeMax December 2004 - December 2005
Skills
Leadership, New Business Development, Entrepreneurship, Sales Management, Sales Operations, Sales Process, Leadership Development, Organizational..., Team Building, Team Leadership, Team Management, Visionary, Creativity, Creative Solutions, Selling, Time Management, Business Development, Customer Service, Retail, Sales, Coaching, Training, Strategic Planning, Human Resources, Recruiting, Staff Development, Operations Management, Strategy, Sales Presentations, Performance Management, Consulting, Marketing, Direct Sales, Business Planning, Business Strategy, Inventory Management, Hiring, Brand Development
Education
Northwest Iowa Community College 2003 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
University of Sioux Falls
Business Management
Realty Executives Seminole December 2009 - Present
Stirling Sotheby's International Realty November 2003 - December 2009
Fiserv February 1997 - May 2002
McKesson Provider Technologies February 1989 - January 1996
Skills
Relocation, Real Estate, Management, Short Sales, REO, Sellers, Foreclosures, Referrals, Investors, Investment Properties, Selling, Real Estate Transactions, Property Management, Residential Homes, Condos, First Time Home Buyers, Home Staging, Luxury, Single Family Homes, New Home Sales, Relocation Buyers, Property, Listings, Buyer Representation, Buyers
Education
Northern Michigan University 1983 — 1985
BS in Business Information Technology, Buisness and Computers
Fiserv January 2012 - October 2013
Graphic Communications, Inc. May 2009 - August 2011
Culligan International January 2007 - February 2009
Click Commerce 2006 - 2006
Q Interactive (fka Coolsavings) 2001 - 2006
eLoyalty 1999 - 2001
TransUnion 1990 - 1999
Federated Foods, Inc. 1988 - 1990
Deloitte 1984 - 1988
Skills
Mergers & Acquisitions, Finance, Managerial Finance, Accounting, Strategic Planning, Mergers, ERP, Auditing, Executive Management, Financial Reporting, Sarbanes-Oxley Act, Sarbanes-Oxley, Change Management, Financial Analysis, SEC filings, Private Equity, Internal Controls, Cost Accounting, Revenue Recognition, Investor Relations, Product Development, Leadership, CRM, Outsourcing, Cash Management, Forecasting, Acquisition Integration, Consolidation, Financial Modeling, Financial Services, HR Policies, IT Management, IT Operations, IT Outsourcing, IFRS, Direct Marketing, Internet, Strategy, Due Diligence, Cash Flow, Management, SAP, SEC Filings
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA, Executive Program
Western Michigan University 1983 — 1984
BBA, Accountancy
Fiserv July 2013 - Present
Tektronix March 2012 - June 2013
NHA Financial Self-Service Technology September 2009 - March 2012
LG Electronics April 2007 - September 2009
Cloud9 Marketing (DBA: Winix-Sears Kenmore®) April 2004 - September 2007
Rock-Tenn Company September 2001 - September 2002
Skills
Sales Analysis, Reporting & Analysis, Sales Operations, Pipeline Integrity, Business Analysis, Sales Funnel..., Data Analysis, Salesforce.com, Financial Forecasting, Financial Reporting, Data Mining, Executive Reporting, Sales Process, CRM, Visual Basic, Macro, Microsoft Excel, Conditional Formatting
Education
Northwestern University 2002 — 2004
Master, Computer Information Systems
The Woman's Club of Evanston April 2003 - Present
Solex College March 2015 - Present
Talbots November 2012 - March 2015
Fiserv June 2005 - January 2012
Truman College 2003 - 2005
JVS Chicago 2002 - 2005
Bank of America 1997 - 2003
Skills
Marketing Communications, Project Management, Product Marketing, Training, Newsletters, Product Management, Analysis, Editing, Sales Brochures, Leadership, Product Development, Competitive Analysis, Customer Service, Nonprofits, Social Media, Sales, Event Planning, Project Planning, Strategic Partnerships, Marketing Strategy, Research, Market Research, Vendor Management, Program Management, Public Speaking, Marketing Research and..., Proposal Writing, Team Building, Technical Writing, Web Content, Marketing..., Product Strategy, Teaching English, English grammar, Market Analysis, Brand Communication, Building Brand Awareness, Educational Materials, Non-Profit Events, Teaching Adults, Mentoring, Marketing Event Planning, Marketing Plan Creation, Project Coordination, Building Relationships, Vendor Contracts, Press Release..., Articles, Fundraising
Education
University of Illinois at Chicago
MA
Northwestern University - Kellogg School of Management
Master of Business Administration (M.B.A.)
Smith College
B.A.
Workday December 2013 - Present
Pontoon Solutions June 2012 - December 2013
Bottomline Technologies February 2011 - June 2012
Fiserv December 2009 - February 2011
Fiserv September 2006 - December 2009
Fiserv March 2004 - September 2006
Oracle 1997 - 2004
Northern Trust Bank 1989 - 1996
Skills
Sales Effectiveness, Sales Trainings, Treasury Systems, Electronic Payments, ERP, PeopleSoft, Financial Technology, Account Management, Sales Management, Pre-sales Consultancy, Media Relations, Professional Services..., Innovative Thinking, Writing Skills, SWIFT, Cash Management, Corporate Treasury, Financial Control, Sales Enablement, Contract Negotiation, Financial Services, Banking, Professional Services, Treasury Management, SWIFT payments, Strategy, Business Development, Marketing, Sales, Product Management, Salesforce.com, Business Analysis, Enterprise Software, Payments, Solution Selling, Forecasting, SaaS, Management, Leadership, Cloud Computing, Product Marketing, Sales Operations, Business Strategy, Consulting, Team Management, Team Leadership, Program Management, Pre-sales, Project Management
Education
Northern Illinois University 1985 — 1989
B.S., Enterprise Management
Oracle Corporation September 2014 - Present
Crooms AoIT Business Advisory Council 2010 - Present
Florida Virtual School July 2012 - September 2014
Symantec Corporation May 2008 - March 2012
Symantec February 2005 - March 2012
Oracle Corporation July 1996 - January 2005
Fiserv 1994 - 1996
Skills
PMP, Knowledge Management, Change Management, Deployment, Process Improvement, People Management, Cross-functional Team..., ITIL v3 Foundations..., Program Management, Management, Team Building, Project Management, System Deployment, Project Portfolio..., Software Documentation, Team Management, SDLC, Testing, Requirements Analysis, Leadership, IT Strategy, Outsourcing, IT Management, Project Planning, ITIL, Software Project..., Vendor Management, Strategy, Quality Assurance, Business Process..., Integration, Enterprise Software, Business Process, PMO, Agile Project Management, Business Analysis, Business Intelligence, Agile Methodologies, Oracle, IT Service Management, Resource Management, SaaS, Solution Architecture, SharePoint, Cloud Computing, Enterprise Architecture, Requirements Gathering, Disaster Recovery, Software Development, ERP
Education
Northern Illinois University
Bachelor of Science (B.S.), Computer Science
Webster University
Master's degree, Computer Information and Resource Management
DeVry Education Group July 2015 - Present
TSI - Transforming Solutions, Inc. November 2014 - July 2015
Colorado Technical University February 2013 - November 2014
Colorado Technical University June 2011 - February 2013
Colorado Technical University October 2009 - June 2011
Fiserv August 2006 - October 2009
Conference Plus 2004 - 2006
St. Francis Hospital & Health Center 2002 - 2004
Golin/Harris 2000 - 2002
Skills
Customer Experience, Operations Management, Organizational..., Leadership Development, Talent Management, Employee Engagement, Training, Change Management, Team Building, Recruiting, Coaching, Employee Relations, Leadership, Instructional Design, Performance Management, Onboarding, Strategic Planning, Workforce Planning, Strategy, Human Resources, Employee Training, Performance Improvement, Adult Education, Staff Development, Organizational..., Workshop Facilitation, Management, Career Management, Organizational Culture, Executive Coaching, Customer Service, Conflict Resolution, Resume Writing, Training Delivery, Career Counseling, Higher Education, Talent Acquisition, Employee Benefits, Program Management, Career Development, Succession Planning, Personnel Management, College Recruiting, Interviews, Distance Learning, Process Improvement, Organizational Design, Blended Learning, Customer Retention, Time Management
Education
Northwestern University - Kellogg School of Management 2012 — 2014
Master of Business Administration (MBA), Executive MBA Program
University of Illinois at Urbana-Champaign 1997 — 2001
Bachelor of Science (BS), Psychology
The Sheridan Group May 2013 - Present
Laureate Education May 2009 - March 2013
Eastern Savings Bank August 2004 - May 2009
Fiserv November 1999 - July 2004
Skills
Requirements Analysis, SharePoint, Business Analysis, SQL, Visio, Integration, E-Learning, Higher Education, Microsoft SQL Server, Web Services, Software Project..., C#, ASP.NET, Data Analysis, Process Improvement, Software Design, Vendor Management, SDLC, Databases, Analysis, Requirements Gathering, Quality Assurance
Education
Notre Dame of Maryland University
BA, Information Systems
Microsoft August 2013 - Present
ComBlu June 2004 - August 2013
Fiserv September 2002 - June 2004
Skills
Information Architecture, Technology Consultant, Social Media Strategist, Social Media Integration, Development Management, Web Development, Web Analytics, Gamification..., SaaS, HTML, CMS, SEO, JavaScript, Enterprise Content..., Google Analytics, User Experience, Mobile Applications, Content Strategy, Program Management, Social Media, Social Media Marketing, Social Media Measurement, Agile Methodologies, Leadership, Cross-functional Team..., Digital Marketing, Strategy, Web Applications, Web 2.0, Community Management, Thought Leadership, Social Networking
Education
Northern Illinois University 1998 — 2002
BS, Computer Science
The Pentas Group January 2009 - Present
Fiserv 2002 - 2009
Online Financial 1992 - 2002
Fiserv 1990 - 1992
NCR Corporation March 1983 - November 1990
Skills
Vendor Management, Banking, SaaS, Account Management, Solution Selling, New Business Development, Strategic Planning, Business Analysis, Business Development, Sales Management, Electronic Payments, Leadership, Management, Product Management, Sales, Process Improvement
Education
Northeastern Illinois University 1977 — 1979
BA, Business Administration and Economics
TIAA-CREF 2014 - Present
Fiserv 2010 - 2014
Fiserv 2009 - 2010
UBS 2007 - 2009
UBS 2003 - 2007
UBS 2000 - 2003
UBS (previously PaineWebber) 1997 - 2000
UBS (previously PaineWebber) 1992 - 1997
UBS (previously PaineWebber) 1989 - 1992
Skills
Product Management, Program Management, Portfolio Management, Integration, Retirement, Agile Project Management, Fixed Income, Strategic Financial..., Project Management, Business Analysis, Insurance, Requirements Analysis, Financial Services, Investments, Capital Markets, Pricing Strategy, Retirement Planning, Project Portfolio..., Process Improvement, Finance, SDLC, Equities, Vendor Management, Performance Measurement, Management, Software Project..., Proposal Writing, User Experience, Mobile Design, Separately Managed..., Unified Managed Accounts
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (MBA), Finance
Northwestern University
Bachelor of Arts (BA), Computer Studies
The American College 2011 — 2013
CFP Board-Registered Program, Financial Planning
PNC June 2014 - Present
Fiserv September 2004 - August 2013
Skills
Sales, Sales Process, Salesforce.com, Solution Selling, Enterprise Software, CRM, SaaS, Account Management, Sales Management, Direct Sales, Recruiting, Team Management, Training, Analysis, Marketing Strategy
Education
Northern Virginia Community College 1999 — 2003
Associate's degree, Business Administration and Management, General
Northfield Savings Bank December 2013 - Present
Randolph National Bank February 2011 - November 2013
Fiserv October 2005 - February 2011
Skills
Software Project..., Business Analysis, Integration, Requirements Analysis, SDLC, Business Intelligence, Vendor Management, Risk Management, Project Management, Disaster Recovery, Banking, Strategic Planning, IT Management
Education
University of Colorado Denver 1998 — 2002
Master of Business Administration (MBA), Business Administration, Management and Operations
Trinity College 1991 — 1993
Bachelor of Arts (BA), Corporate Communications and Public Relations
NYU School of Professional Studies
Project Management
Oracle July 2013 - September 2015
BigMachines July 2013 - January 2014
Hub Group August 2011 - June 2013
ADP February 2010 - July 2011
Fiserv November 2008 - December 2009
Skills
Access, Microsoft Excel, Salesforce.com, Customer Satisfaction, Time Management, Customer Service, Microsoft Word, Microsoft Office, Training, SQL, Project Management, Business Objects, ADP Payroll, Java, Excel, Salesforce.com..., Salesforce.com..., Business Development, Consulting, Sales Process, CPQ Consulting, HTML, CSS, SFDC
Education
Northern Illinois University 2005 — 2008
Bachelor of Science, Economics
Northern Illinois University 2005 — 2008
Bachelor of Science, Economics
Waubonsee Community College 2003 — 2005
Waubonsie Valley Highschool 1997 — 2001
Paymentus Corporation June 2012 - Present
Fiserv January 2006 - June 2012
Equifax April 2005 - January 2006
CSC March 2000 - April 2005
CSC March 1995 - March 2000
CSC September 1991 - March 1995
Savin Corporation June 1988 - September 1991
Skills
Electronic Payments, Risk, Fraud Prevention, Payments, Credit, Risk Management, Credit Risk, Credit Cards, Cards, New Business Development, Management, Account Management, Strategy, Fraud, Financial Services, Banking, Portfolio Management, Mobile Payments, Selling, Debit Cards, Loans, Sales, Relationship Management, E-payments, Cold Calling, Strategic Partnerships, Financial Risk
Education
Northwestern University
Masters
University of North Texas
Bachelors
Fiserv May 2014 - Present
Fiserv January 2011 - April 2014
Fiserv January 2009 - January 2011
NorthStar Security Inc. August 2008 - February 2009
Personal April 2008 - October 2008
S1 January 2007 - January 2008
S1 January 2005 - January 2007
S1 March 2004 - October 2005
S1 October 1997 - March 2004
Skills
Strategic Planning, IT Strategy, Business Process, Program Management, Solution Architecture, Unix, Linux, Weblogic, WebSphere Application..., Java, Communication, Technical Leadership, Cross-functional Team..., Distributed Systems, Distributed Team..., IT Solutions, IT as a Service, Systems Engineering, System Architecture, Enterprise Software, Professional Services, Strategy, Integration, Leadership, Business Analysis, CRM, Cloud Computing, Security, Product Management, Process Improvement, Project Delivery, Enterprise Architecture, Team Management, SDLC, Management, SOA, Vendor Management, Solution Selling, Business Development, Agile Methodologies, Pre-sales, Consulting, Software Project..., Software Development, SaaS
Education
Western Michigan University 1993 — 1997
BBA, Marketing, Communication
Western Michigan University - Haworth College of Business 1993 — 1997
BBA, Marketing, Communications
Oakland Community College 1993 — 1995
Summer Classes
FISERV July 2015 - Present
EZEN Computer Services Inc May 2012 - July 2015
Millenium Software April 2011 - September 2011
Sai People Solutions March 2010 - April 2011
CIBER, Inc. April 2006 - September 2009
Crowley Maritime November 1998 - April 2006
COMSYS August 1992 - October 1998
Sykes Enterprises Inc. May 1992 - August 1992
Martin Marietta October 1985 - April 1992
AT&T Information Systems June 1981 - October 1985
Skills
SAS, Microsoft Office, DFDSS, DFHSM, DFSMS, Catalog Solutions, Catalog Recovery Plus, TREX, HSM Fast Audit, COBOL, RPG, ASSEMBLER, DYL260, DYL280, JCL, JCL Check, FDR, FSE, TSO, ISPF, ISPF Diaglogs, ACS Routines, Clists, Wylbur, Panvalet, Librarian, CA1 (TMS), ICF Catalogs, IDCAMS, VSAM, FOCUS, CA-Optimizer, Syncsort, Script, XICS, HFDL, Xpediter, Disaster Recovery, PDSE (startool), Mainframe, Dasd, Software Installation, SMP/E, SMF, DFRMM, VTS, ZOS/MVS, TLMS, RMF, z/OS
Education
Northampton Community College 1974 — 1975
Did not finish, Computer Science, 3.5
Intext Computer Institute 1972 — 1973
certificate of completion, Computer Programming, 4.0
Rackspace, the Open Cloud Company May 2011 - Present
Center for Internet Security July 2010 - Present
DMK Concepts August 2005 - Present
Fiserv September 2006 - May 2011
Skills
IIS, Enterprise Architecture, Infrastructure, High Availability, ITIL, Web Application Security, Microsoft SQL Server, Solution Architecture, Computer Security, Application Security..., Server Architecture, Virtualization, VMware, Hyper-V, Windows Server, IT Operations, IT Management, Network Security, Cloud Computing, Data Center, Active Directory, IT Security Operations, Web Applications, Information Security, PCI DSS, Compliance, Microsoft Technologies, Servers, DNS, Disaster Recovery
Education
Northern Illinois University
Operations and Information Management
State Auto Insurance November 2014 - Present
Franklin University July 2005 - Present
Fiserv April 2008 - September 2014
CheckFree August 2002 - 2008
Grumman Consulting Services October 2000 - May 2002
Usertech/Canterbury March 1998 - September 2000
Banc One Corporation July 1997 - March 1998
Cara Corporation 1996 - 1997
Honda of America Mfg., Inc. June 1995 - August 1995
Skills
Change Management, Knowledge Management, Instructional Design, Leadership Development, Organizational..., Performance Management, Team Building, Training, E-Learning, Succession Planning, Employee Relations, Training Delivery, Recruiting, Deferred Compensation, Talent Management, Onboarding, Employee Training, Organizational..., Workshop Facilitation
Education
Northern Illinois University 1992 — 1995
M.S., Instructional Technology
The Ohio State University 1983 — 1987
B.S., Education
Fiserv April 2015 - Present
Fiserv January 2011 - March 2015
Fiserv May 2007 - January 2011
Corillian May 2006 - May 2007
Holiday Retirement Corp March 2003 - March 2006
Church Extension Plan 1999 - 2003
Nintendo 1989 - 1999
Nintendo of America 1989 - 1999
Skills
Disaster Recovery, VMware, Virtualization, Storage Area Networks, Active Directory, Data Center, Windows Server, VMware ESX, Servers, Security, IIS, Cloud Computing, vSphere, High Availability, System Administration, Software Development, Microsoft Technologies, WAN, Infrastructure, Enterprise Software, SAN, VMware Infrastructure
Education
Northwest University 1989 — 1997
Business Management and Administration
Fiserv February 2012 - Present
Fiserv, Norcross 2012 - Present
Fiserv July 2008 - February 2012
The Home Depot 2006 - 2008
BellSouth Telecommunications February 1999 - May 2006
BellSouth 1999 - 2006
BellSouth 1999 - 2006
Skills
Program Management, SDLC, PMP, Process Improvement, Vendor Management, Management, Telecommunications, Project Management, Team Leadership, Project Planning, Cross-functional Team..., Product Management, Project Portfolio..., PMO, Enterprise Software, MS Project, Resource Management, Business Analysis, Integration, Software Project..., Business Intelligence, Strategy, IT Service Management, Software Documentation, ITIL, Business Process..., IT Strategy, Requirements Analysis, Portfolio Management
Education
Nova Southeastern University 1994 — 1995
MBA, Business
University of Miami 1974 — 1978
BSIE, Industrial Engineering
Vantiv, Inc. January 2015 - Present
Mountain View Communications October 2013 - January 2015
Jackson National Life August 2012 - September 2013
Fiserv January 2010 - August 2012
Fiserv December 2006 - January 2010
Modine Manufacturing Company October 2003 - December 2006
Sports Buff September 2002 - October 2003
Hearst Television February 1994 - February 2003
University of Wisconsin-Parkside August 2001 - June 2002
KTVN-TV 1992 - 1994
Skills
Public Relations, Media Relations, Video Production, Community Relations, Executive Communications, Strategic Communications, Crisis Communications, Thought Leadership, Corporate Communications, Brand Development, Social Media, Spokesperson, Blog Development, Brand Communication, Integrated Marketing, Strategic Planning, Management, Leadership, Blogging, Community Development, Newsletters, Strategy, Marketing Communications, Email Marketing, Advertising, Facebook, Brand Management, Training, Press Releases, Video, Storytelling, Copywriting, Creative Direction, Internal Communications, Marketing, Newspapers, Speech Writing, Publicity, Social Media Marketing, Content Management, Content Development, Public Speaking, Copy Editing, Broadcast, Crisis Management, Web Content, Event Management, Marketing Strategy, Journalism, Content Strategy
Education
Northwestern University
Masters of Science, Journalism and Communications
University of Alabama
Bachelor's of Science, Journalism, Broadcast, Film Communications
Xpanxion November 2012 - Present
Fiserv January 2005 - November 2012
Fiserv January 2005 - August 2010
Skills
SDLC, Software Quality..., Test Planning, Process Improvement, Account Management, Business Requirements, Business Analysis, Customer Service, Software Implementation, Troubleshooting, Quality Assurance, Defect Tracking, User Acceptance Testing, Agile Testing, Manual Testing, Regression Testing, Test Cases, Test Strategy
Education
Iowa State University 2002 — 2004
Bachelor's degree, Management Information Systems, General, 3.5
North Iowa Area Community College 2001 — 2002
Associate of Science (A.S.), Information Systems Technology
North Iowa Area Community College 2001 — 2002
Associate of Science (A.S.), Information Systems Technology
The Michigan Property Network May 2015 - Present
Crowe Allstate Agency June 2013 - May 2015
Fiserv September 2010 - March 2013
Jeane Enterprise 2006 - 2010
United Productions 2001 - 2009
Best Buy Geek Squad November 2006 - June 2008
Skills
Troubleshooting, System Administration, Software Documentation, Networking, Technical Support, Customer Service, Microsoft Office, Computer Security, Sales, Microsoft Excel, Social Media, Microsoft Word, Research
Education
Oakland Community College
CIS in Homeland Security & Computer Support
Fiserv September 2012 - Present
Fiserv 2005 - September 2012
Chase Home Finance November 1997 - February 2005
Enhanced Software June 1995 - November 1997
Skills
Technical Project..., Performance Tuning, DB2, Data Warehousing, Data Analysis, Data Modeling, Informatica, Data Quality, Oracle, SQL, Unix, Technical Design, Data Integration, Project Coordination, ETL, Data Profiling, Business Intelligence, Strategy Development, Performance Metrics, Requirements Gathering, SDLC, AIX, Strategy, Relational Databases
Education
Northwestern University 2012 — 2015
Master of Science, Predictive Analytics
The Ohio State University Fisher College of Business 1991 — 1995
BSBA, MIS
New Albany High School 1987 — 1991
Blackhat Services May 2010 - Present
Fiserv September 1994 - January 2009
Daylily September 1993 - October 1994
Bethlehem Steel Corporation October 1966 - September 1993
Skills
Mainframe, MVS, Disaster Recovery, Software Installation, JCL, Documentation, Computer Hardware, Data Center, Operating Systems, Hardware, Problem Solving, Automation, Microsoft Office, windows software, Windows XP Professional, windows vista, Storage Management, z/OS, Storage, Information Technology, Virtualization, Software Documentation, IT Operations, SDLC
Education
Northampton Community College 1973 — 1975
Associate Degree, Psychology
Liberty High School 1957 — 1960
Fiserv November 2012 - February 2014
Bank of America October 2010 - November 2012
PMI - Metrolina January 2011 - December 2011
Self Employed February 2007 - October 2010
Bank of America June 1979 - February 2007
Skills
Business Analysis, PMP, Process Improvement, Program Management, Change Management, Project Management, Strategy, Leadership, Analysis, Management, Banking, Business Requirements, Six Sigma, IT Management, Business Process..., Product Management, SDLC, Vendor Management, Agile Methodologies, Project Portfolio..., Risk Management, Business Process, Process Management, Coaching, PMO, Team Building, Agile Project Management, Training, Budgets, Project Planning, Cross-functional Team..., Requirements Analysis, Credit Cards, E-commerce, Team Leadership, MS Project, Management Consulting, Visio, Software Documentation, Team Management, Integration, Business Intelligence, Internet Banking, Project Delivery, Public Speaking, Governance, Process Engineering, ITIL, Data Warehousing, Resource Management
Education
Nova Southeastern University 1987 — 1989
MBA, Accounting, 3.31
Saint Bonaventure University 1977 — 1979
BSBA, Accounting, 3.31
Wellsville High School 1971 — 1975
Regents, Regents
IBM December 2010 - Present
TRANzENT Associates January 2010 - December 2010
Canopy Financial 2004 - December 2010
Fiserv 2004 - 2008
The Systems Group 2002 - 2004
Neuvis Inc 1999 - 2002
Micro Focus 1996 - 1999
DPH Associates 1987 - 1996
Pitney Bowes 1986 - 1987
Exxon Office Systems 1984 - 1986
Skills
Requirements Analysis, Solution Architecture, Software Documentation, Software Project..., SDLC, Training, Integration, Customer Service, Disaster Recovery, Data Center, Cloud Computing, Enterprise Architecture, Agile Methodologies, Process Improvement, z/OS, Software Development, Microsoft SQL Server, Databases, Product Management, SQL, Websphere, Business Intelligence, Security, Program Management, Business Analysis, IT Strategy, SaaS, Enterprise Software, SOA, Vendor Management, Project Management, Web Services, DB2, Virtualization, Quality Assurance, XML, VMware
Education
Marymount College 1986 — 1987
Business Administration
Norwalk Community College 1974 — 1976
Computer Science
Federal Reserve Bank of New York (through Trinine Enterprises) August 2013 - Present
BlackRock April 2011 - March 2013
Fiserv May 2010 - January 2011
The Depository Trust & Clearing Corporation January 2010 - April 2010
Citigroup December 2006 - March 2009
Capgemini January 2001 - November 2006
Skills
Vendor Management, Outsourcing, Contract Negotiation, Contract Management, Strategic Sourcing, Negotiation, Data Analysis, Drafting Agreements, Vendor Relationships, Sourcing, Technology Services, Business Analysis, Writing, Digital Marketing, Management, Software Licensing, Hosted Services, Mobile Marketing, Risk Management, Privacy Issues, Strategy, Web Content Management, Mobile Applications, RFP, Program Management, Teamwork, Communication, Cross-functional..., Cross-functional Team..., Business Process...
Education
Stanford University Graduate School of Business 2015 — 2015
Certificate, Stanford Ignite, Program in Innovation and Entrepreneurship
Northwestern University
B.A., English Literature
Stanford University
M.A., English and Creative Writing
The University of Chicago
Political Economy
University of Michigan
Political Science
Fiserv May 2009 - August 2009
Fiserv 2009 - 2009
Fiserv 2009 - 2009
Education
Northeastern Illinois University 2007 — 2009
Interactive Data April 2015 - Present
SunGard / Scivantage 2013 - 2015
HazelTree Fund Services / Enfusion Systems LLC 2008 - 2013
Fiserv 2004 - 2008
Wellington Consulting Group 1995 - 2004
Fiduciary Trust Company International 1990 - 1995
Skills
Strategy, Hedge Funds, CRM, Solution Selling, Risk Management, Sales Management, Portfolio Management, Fixed Income, Financial Services, Equities, Professional Services, Direct Sales, Salesforce.com, Enterprise Software, Relationship Management, Asset Management, Mutual Funds, Project Management, Start-ups, Alternative Investments, Leadership, Derivatives, Banking, Account Management, Basel II & III..., Brokerage, Business Development, C-Level Presentations, Client Needs..., Client Proposals, Coaching & Mentoring, Commodity Investments, Complex Sales Cycles, Contract Management, Counterparty Credit Risk, Demand Generation, Executive Leadership, Fortune 50 Account..., FX Options, Large Account Management, Pipeline Management, Reconciliation Process, Regulatory Compliance, Revenue Leakages, RFIs & RFPs, Sales Projections, Staff Management, Team Leadership, Treasury Management, Wealth Management
Education
Nyack College 1992 — 1997
BS, Business & Organizational Management
Freelance Marketeer March 2014 - Present
i4Service Small Business Development Services June 2009 - Present
i4Service Small Business Development Services 2011 - Present
i4Change September 2004 - Present
i4Independent September 2004 - October 2014
Fiserv August 2011 - November 2012
InvestorsProActive May 2010 - August 2011
i4Change December 2007 - July 2010
ING Bank October 2009 - April 2010
i4Change February 2010 - 2010
Skills
Vendor Management, Change Management, Business Analysis, Program Management, PRINCE2, Business Process..., Project Portfolio..., Risk Management, Management Consulting, Project Management, Process Management, Governance, Process Improvement, Change Catalyst, ITIL, Outsourcing, Business Process, PMO, IT Strategy, Project Delivery, Business Process Mapping, Business Transformation, IT Service Management, Coaching, IT Management, Training, Management, Entrepreneurship, E-commerce, Operations Management, Project Planning, SDLC, Analysis, Cross-functional Team..., Business Intelligence, ERP, Software Documentation, Banking, SAP, PMP, Strategy, Resource Management, Software Project..., Integration, CRM, Consulting, Requirements Analysis, Stakeholder Management, Business Process Design, Agile Project Management
Education
Nyenrode Business Universiteit 2010 — 2010
Teacher Change Management
Higher Level Marketing 2009 — 2009
Internet Marketing
Leading Change 2008 — 2008
Management of Change and Leadership
PMI Project Management Institute 2007 — 2007
Project Management
Prince2 Practitioner 2006 — 2006
Prince2 Practioner degree, Project Management
Mansal - Management and Sales 1988 — 1988
Certified, Management and Sales
NOVI Nederlands Opleidingsinstituut voor Informatica 1981 — 1987
AMBI, ICT
ATC Hilversum 1971 — 1974
Anthonius basisschool Voorhout 1962 — 1966
AES Corporation / Integration Solutions June 2015 - Present
MichaelTrains January 2007 - Present
Johnson Controls March 2013 - October 2014
Geonetric April 2012 - January 2013
Per Mar Security Services March 2009 - March 2012
JOPI November 2007 - September 2008
Ikon 2005 - 2006
BVS Performance Systems April 2004 - January 2005
Fiserv October 2001 - January 2004
Talisma 1999 - 2001
Skills
Leadership, Business Development, Sales Process, Public Speaking, Speaking engagements, Mentoring, Recruiting, Training, Sales Presentations, Sales Management, Team Building, Revenue Forecasting, Sales, New Business Development, Customer Satisfaction, Strategic Planning, Marketing Communications, CRM, Interviews, B2B, Marketing, Team Leadership, Customer Service, Customer relations, Contract Negotiation, Cold Calling, Direct Sales, Coaching, Budgets, Distributors, Conflict Resolution, Channel Partners, Software Industry, Market Development, Sales Coach, Inside Sales, Security, Budget Preparation, Software Sales, Direct Recruiting, Management, Sales Operations, Account Management, Strategy, Lead Generation, Consulting, Social Media, Customer Retention, Expense Management
Education
Northern Illinois University 1985 — 1989
B.S., Marketing/Sales/Political Science
Niles North
Fiserv October 2013 - Present
SunTrust Bank August 2010 - October 2013
JPMorgan Chase May 2007 - December 2010
Credit Suisse February 2007 - May 2009
American Express February 2003 - May 2006
Godiva Chocolatier September 2002 - January 2003
RJReynolds May 1999 - June 2002
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Lotus Notes, Management, PeopleSoft, SharePoint, Payroll, Human Resources, Administrative..., Time Management, Marketing, Customer Service, Administrative...
Education
Nyack College 1999 — 2002
Business Administration
Darling Ingredients Inc. November 2013 - Present
LGM Finance October 2012 - September 2013
Fiserv November 2005 - October 2012
Towers Perrin July 2005 - November 2005
TXU - Cap Gemini August 2004 - July 2005
United Parcel Service September 2000 - May 2003
Skills
VMware, Active Directory, DNS, Windows Server, DHCP, Data Center, Troubleshooting, Citrix, Servers, Netbackup, System Administration, Technical Support, Laptops, Firewalls, Group Policy, Security, ITIL, Cisco Technologies, Server Architecture, XP, SCCM, VPN, Infrastructure, Routing, TCP/IP, Operating Systems, VMware Infrastructure, Networking, Virtualization, Network Security, SAN, HP, System Deployment, High Availability, IT Operations, Citrix Metaframe, Microsoft Exchange, Hardware, Storage Area Networks, Disaster Recovery, Microsoft Technologies, Printers, EMC Storage, WAN, Windows 7, Network Engineering, VMware ESX, Windows, Software Documentation, Windows XP
Education
North Lake College
Information Technology
Fiserv April 2012 - Present
Chicago Electrical Company June 2009 - April 2012
Dausman Technology January 2003 - June 2009
Bear Stearns March 1999 - January 2003
Baxter Healthcare February 1995 - March 1999
College of Lake County January 1997 - December 1998
Skills
Microsoft Office, Requirements Management, Quality Assurance, Product Development, Financial Markets, Project Documentation, Customer Satisfaction, Software Project..., Business Analysis, Project Management, Enterprise Software
Education
Northern Illinois University 1990 — 1994
Bachelor of Science, Computer Science, Applied Business
Carmel High School 1982 — 1986
Plains Commerce Bank June 2013 - Present
Fiserv December 2012 - June 2013
Skills
Active Directory, Group Policy, Software Project..., Domain Controller, Windows Server, Software Documentation, Business Analysis, Microsoft SQL Server, SQL, Requirements Analysis, Visio, Databases, ITIL, Avaya IP Telephony, Cisco IOS
Education
Northern State University 2008 — 2012
Bachelor's degree, Finance and MIS
JP Morgan & Chase 2009 - Present
Fiserv 2005 - 2008
Aon Human Capital Services 2002 - 2004
AT&T 1998 - 2002
AT&T 1983 - 2002
AT&T 1997 - 1998
AT&T 1993 - 1996
AT&T 1989 - 1993
AT&T 1985 - 1989
AT&T 1983 - 1985
Skills
SDLC, Software Project..., Requirements Analysis, Project Management, Management, Business Analysis, Leadership, Vendor Management, Analysis, Process Improvement, Program Management
Education
The George Washington University 1992 — 1995
Masters Certificate, Project Management
Nova Southeastern University 1991 — 1992
MBA, Business Administration
Queens College 1981 — 1983
BA, Computer Science
Fiserv August 2014 - Present
Open solutions now part of Fiserv. January 2013 - Present
Open Solutions Inc. January 2009 - August 2014
CAL Business Solutions, Inc July 2007 - December 2008
Self Employed January 2000 - 2008
Honda August 2004 - December 2006
Various Restaurants July 1996 - June 2003
Skills
Microsoft SQL Server, Oracle SQL, .NET, XML, Networking, Acoustic Guitar, Technical Support, Quality Assurance, Vendor Management, Software Installation, IIS, Troubleshooting, Windows Server, Oracle, Windows 7, Databases, ASP.NET, SQL, Windows, Testing, Hardware, HTML, Banking, Windows XP, Microsoft Dynamics, Software Documentation, Firewalls
Education
Northwestern Connecticut Community College 2003 — 2005
Associate's degree, Computer Technology/Computer Systems Technology
App Academy January 2015 - Present
Fiserv January 2014 - November 2014
Northwestern University Information Technology October 2011 - June 2013
Skills
Ruby, Ruby on Rails, Javascript, JQuery, Backbone.js, SQL, Git, HTML, CSS, Web Development, TDD, RSpec
Education
Northwestern University 2009 — 2013
Bachelor of Science (BS), Mechanical Engineering
Fiserv February 2011 - Present
Chenega Corporation January 2010 - February 2011
Sughrue Mion PLLC February 2007 - June 2007
Lowe Hauptman Ham & Berner, LLP June 2006 - February 2007
Skills
Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, PL/SQL, FTP, Schema, Customer Service, Software Documentation, System Administration, Business Analysis, SharePoint, Troubleshooting, SQL, Program Management, Leadership, Project Management, Team Building, Process Improvement
Education
Northern Virginia Community College 2010 — 2012
Associate of Science/Business Administration
PLOWS Council on Aging October 2009 - Present
Fiserv June 1997 - January 2009
EDS Group May 1982 - June 1997
Education
North Central College 1968 — 1970
FACTS Management Company March 2013 - Present
FACTS Management Company October 2011 - Present
FACTS Management Company February 2004 - Present
Fiserv October 2001 - February 2004
Skills
Customer Service, Management, Leadership, Microsoft Office, Microsoft Excel, Project Management, Public Speaking, Team Building
Education
Northwest Missouri State University 1997 — 2001
Bachelor of Science (BS), Child and Family Studies
Conservation Biology Institute May 2010 - Present
Fiserv April 2001 - May 2010
Summit Information Systems 1999 - 2001
Key Title 1998 - 1999
Stewart Title 1996 - 1998
Skills
Java, Python, HTML, JavaScript, SQL, CSS, XML, JSP, PL/SQL, Web Applications, Software Development, Agile Methodologies, AJAX, Databases, Eclipse, Tomcat, .NET, Software Engineering, JUnit, Web Services, C#, Requirements Analysis, Java Enterprise Edition, Spring, Ant, Hibernate, Scrum, JDBC, SOAP, Test Driven Development, Design Patterns, Servlets, OOP, Struts, Subversion, SOA, ClearCase, Perl, Shell Scripting, REST, Unix, Oracle, Apache, Core Java, Linux
Education
Oregon State University 1991 — 1995
BA, English
Northern Illinois University 1990 — 1991
Physics
Performance Driven Horse January 2015 - Present
Manheim August 2012 - May 2015
Express Scripts Co. January 2011 - October 2012
Digital Risk LLC December 2009 - December 2010
Update Magazine January 2009 - December 2010
Chandler & Greene Inc. May 2003 - May 2010
Pershing LLC, an affiliate of The Bank of New York Mellon Corp. November 2005 - November 2008
Fiserv October 1997 - August 2005
Patterson Frozen Foods February 1990 - October 1997
ConAgra April 1984 - February 1990
Skills
Franklin Covey, Harvard Negotiation..., International..., Deming, Arbitration, Employment Law, Microsoft Excel, Microsoft Word, Visio, Kaizen, Certified Compensation..., Presenting to Senior..., Budgets, Management, Process Improvement, Human Resource Planning, Performance Management, Leadership, Team Building, Recruiting, FMLA, Human Resources, Succession Planning, Deferred Compensation, Employee Benefits, Onboarding, Employee Relations, Compensations, Training, Negotiation, Plans, Labor Relations, Payroll, Change Management, Compensation
Education
Rollins College
California State University 1996 — 1997
Bachelor of Business Administration (B.B.A.)
Northeastern University
Bachelor of Business Administration (B.B.A.)
United Natural Foods June 2015 - Present
United Natural Foods April 2011 - Present
Fiserv January 2001 - April 2011
Skills
Risk Assessment, Vendor Management, ITIL, Cisco Technologies, Storage Area Networks, Data Center, Virtualization, Architecture, Network Design, Sarbanes-Oxley Act, Citrix, Firewalls, Active Directory, Security, IDS, Risk Management, Disaster Recovery, IT Management, Network Security, DNS, VPN, Information Security, Networking, Computer Security, Troubleshooting, SIEM, IT Strategy, System Administration, Checkpoint, Vulnerability Assessment, Enterprise Architecture, CISSP, Linux, PCI DSS, ArcSight, Change Management, Microsoft Exchange, Switches, VMware, Vulnerability Management, NAC, Information Technology, Information Security..., Business Continuity, Identity Management, Enterprise Software, Incident Management, IT Operations, Servers, Juniper
Education
Norwich University 2005 — 2008
MBA
Temple University 1996 — 2000
BA
Saint Joseph's University
somerset high school
APTMetrics April 2012 - Present
dk Consulting March 2012 - May 2012
Fiserv August 2008 - July 2011
Autumn Ridge Associates April 2003 - June 2008
Trilegiant/Cendant Membership Services February 1998 - December 2002
Earthgro, Inc October 1996 - February 1998
Tetley, Inc July 1986 - October 1996
Skills
Data Center, IT Operations, IT Financial Management, IT Strategy, Business Alignment, Incident Management, Change Management, Outsourcing Management, Business Relationship..., IT Service Management, IT Management, ITIL, Consumer Products, Consumer Services, Disaster Recovery, Information Technology, Infrastructure, Process Improvement, Enterprise Software, Cisco Technologies, Project Delivery, Outsourcing, Management, PMP, Project Management, Microsoft Exchange, Program Management, ERP, Project Portfolio..., CRM, Service Delivery, Business Process, PMO, SDLC, Leadership, Vendor Management, Enterprise Architecture, Governance, Integration, Telecommunications, Managed Services, Strategy, System Deployment, Servers, Networking, Software Development, Management Consulting, Service Management, Information Security, Business Continuity
Education
University of New Haven 1991 — 1993
Master of Business Administration (M.B.A.)
Sacred Heart University 1986 — 1990
BS, Computer Science
Norwalk Community College
AS, Computer Science
NCR Corporation October 2012 — March 2014
Gearbox Solutions, LLC February 2012 — February 2013
Fiserv June 2011 — December 2011
Norfolk Southern Corp May 2008 — May 2011
Yokogawa Corp August 2010 — December 2010
Operational Security Systems, Inc January 2008 — May 2008
Best Buy May 2007 — September 2007
Skills
SDLC, Project Management, Software Quality..., Testing, SQL, Visual Studio, Agile Methodologies, Troubleshooting, C#, Scrum, Agile & Waterfall..., Programming, Windows, Software Development, Requirements Analysis, Integration, Software Project..., MS Project, Eclipse, Web Applications, Software Engineering, MySQL, OOP, Quality Center, AJAX, Manual Testing, LINQ, Test Cases, Management, Team Leadership, Regression Testing, OS X, Agile Project Management, UML, Visual Basic, TFS, Databases, Quality Assurance, Business Analysis, Microsoft Office
Education
Northwestern University 2015 — 2019
Master of Science (M.S.), Predictive Analytics
Southern Polytechnic State University 2006 — 2012
Bachelor of Science (B.S.), Software Engineering
Fiserv 2009 - 2014
Fiserv 2005 - 2009
Summit Information Systems 2002 - 2009
Summit Information Systems 1998 - 2002
Skills
Software Development, Agile Methodologies, XML, Web Services, Software Project..., SQL, Requirements Analysis, SDLC, Microsoft SQL Server, Integration, Unix, Software Documentation, Access, CSS, JavaScript, Project Management, PCI, Oracle, AJAX, HTML5, UML, Suse, Glassfish, Tomcat, Ghost, Citrix, Red Hat Linux, Linux, HPUX, Active Directory, Web Applications, Java, Troubleshooting, Operating Systems, Architectures, IIS, Databases, Windows, JSP, Web Development, Visio, HTML, Product Management, Programming, Business Intelligence, Systems Analysis, Servers, Business Analysis, Struts, Hardware
Education
Northwest Christian College 2006 — 2008
Bachelor's Degree, Business Administration and Management, General
Oregon State University,
Computer Science and Education
Lane Community College
Computer Science
Rogue Community College
Associate's Degree, Auto Tech
Fiserv April 2011 - Present
Fiserv ~ Summit February 2008 - April 2011
www.aprilbaskets.com 1994 - April 2010
Summit Information Systems February 2006 - February 2008
Pacific Continental Bank December 1994 - February 2004
Skills
Software Project..., Business Analysis, Requirements Analysis, Agile Methodologies, Product Management, Process Improvement, Leadership, Banking, Commercial Banking
Education
Northwest Christian College 1999 — 2002
Bachelor of Arts (B.A.), Business Management
The University of Connecticut 1991 — 1992
Fiserv June 2007 - Present
LaSalle Bank June 2006 - May 2007
Skills
Financial Modeling
Education
Northern Illinois University 2002 — 2006
Checkfree July 2004 - Present
Fiserv 2004 - Present
Education
North Carolina State University 1989 — 1994
Fiserv October 2011 - Present
Texas Army National Guard April 2007 - Present
NCS Pearson January 2010 - October 2011
RenewData February 2009 - February 2010
USAA January 2005 - February 2009
TEKsystems December 2003 - April 2005
Ciber 2001 - 2003
US Navy July 1988 - January 2001
Skills
SDLC, Program Management, Agile Methodologies, Requirements Analysis, Software Project..., Business Analysis, Process Improvement, Project Management, PMP, Agile Project Management, Software Development, Management, Scrum, Cross-functional Team..., Risk Management, PMO, Team Building, MS Project, Resource Management, Project Portfolio..., Team Leadership, Microsoft SQL Server, Cloud Computing, CRM, Quality Assurance, Integration, IT Management, Leadership, IT Strategy, Disaster Recovery, Vendor Management, SaaS, Business Intelligence, SharePoint, Business Process..., Enterprise Architecture, Organizational..., Software Documentation
Education
Northwest Nazarene University 2006 — 2009
M.Div
Wayland Baptist University
BA
Franklin Templeton Investments May 2011 - February 2013
PPM America July 2008 - April 2011
Lotsoff Capital Management May 2002 - April 2008
Wells Fargo 2000 - 2000
Security Capital Real Estate Group 1998 - 1999
Fiserv 1997 - 1998
Skills
Portfolio Management, Fixed Income, Equities, Bloomberg, Hedge Funds, Risk Management, Derivatives, Quantitative Finance, Options, Financial Risk, Asset Management, Trading, Barra Aegis, Capital Markets, Investment Management, Asset Allocation, Bonds, Hedging, Alternative Investments, Structured Products, Market Risk, foreign exchange, Risk, Risk Models, Barclays Point, Factset, Financial Markets, Investments, Financial Modeling, BlackRock Aladdin, Matlab, Foreign Currency, Portfolio Optimization
Education
The University of Chicago 2000 — 2001
M. Sc., Financial Mathematics
Northwestern University 1995 — 1997
B.A., Applied Mathematics & Physics
BNY Mellon June 2014 - Present
BNY Mellon July 2012 - May 2014
Wolters Kluwer Financial Services September 2009 - July 2012
Fiserv April 2008 - September 2009
Fiserv Lending Solutions January 2007 - April 2008
Fiserv Lending Solutions January 2006 - January 2007
Fiserv Lending Solutions April 2004 - January 2006
MidAmerica Bank January 2001 - April 2004
MidAmerica Bank January 1999 - January 2001
MidAmerica Bank February 1997 - January 1999
Skills
Agile, Scrum, User Stories, Requirements Analysis, Requirements Gathering, Business Analysis, Workflow Analysis, Waterfall, Functional..., HTML, XML, XML Schema, B2B Integration, User Acceptance Testing, End User Training, Virtual Teams, Team Management, Supervisory Experience, Production Support, Business Process..., Business Process Design, User Groups, Conference Presentations, Software Implementation, Mortgage Industry, Retail Banking, Commercial Lending, Consumer Lending, CMMI, SDLC, Visio, Banking, Vendor Management, Integration, Team Leadership, Mortgage Lending, Software Documentation, Loans, Systems Analysis, Analysis, Agile Methodologies, PMO, Business Intelligence, Software Project..., PMP, Financial Services, Project Portfolio..., Process Improvement, IT Strategy, Management
Education
Villanova University 2008 — 2009
Master Certificate, Business Analysis
Northern Illinois University 1988 — 1992
MS, Industrial Management
Waubonsee Community College 1986 — 1988
AS, Business and Accounting
East Aurora High School
Fiserv 2014 - Present
Fiserv 2012 - 2014
Fiserv 2006 - 2012
CheckFree 2003 - 2006
Key Bank 2001 - 2003
Treasury Strategies, Inc. 1999 - 2001
ABN AMRO Bank N.V. 1993 - 1999
Northern Trust 1989 - 1993
Skills
Banking, Leadership, Account Management, Electronic Payments, Business Analysis, Program Management, Business Process, Management Consulting, Sales, SDLC, Thought Leadership, Product Management, CRM, Process Improvement, Payments, Management, Strategy, Change Management, Marketing, New Business Development, Sales Management, Vendor Management, Business Development, Financial Services, Relationship Management, Cross-functional Team..., ACH
Education
Northwestern University - Kellogg School of Management 1997 — 1999
MBA, Finance, Marketing and Organizational Behavior
University of Illinois at Chicago 1985 — 1989
B.S., Finance
Fiserv January 2012 - Present
CheckFree - Fiserv Corporation January 2007 - December 2012
CheckFree 2000 - 2007
Skills
Call Centers, Leadership, Cross-functional Team..., Change Management, Team Building, Operations Management, Management, Employee Relations, Business Analysis, Vendor Management, Performance Management, Customer Experience, Strategy
Education
Notre Dame College 1983 — 1987
Bachelor of Arts, Business Management
Fiserv August 2015 - Present
Fiserv February 2015 - Present
Fiserv August 2014 - February 2015
Fiserv 2005 - August 2014
CheckFree 1999 - 2005
GTE Data Services 1998 - 1999
GTE Data Services Commercial Services Division (Now Verizon Information) 1994 - 1998
GTE Data Services 1992 - 1994
GTE Data Services 1986 - 1992
Skills
SDLC, Integration, Agile Methodologies, Software Development, SOA, Enterprise Architecture, Solution Architecture, Requirements Gathering, Web Services, Business Analysis, Scrum, Microsoft SQL Server, Disaster Recovery, SharePoint, Enterprise Software
Education
Nova Southeastern University 1987 — 1989
Bachelor of Science, Business Management/MIS
University of South Florida 1977 — 1981
Fidessa October 2013 - July 2015
Fiserv August 2012 - October 2013
Fiserv October 2011 - August 2012
Fiserv July 2008 - October 2011
CheckFree Investment Services July 2007 - September 2007
Rockland Economic Development Corporation July 2006 - August 2006
Skills
Portfolio Management, Business Process..., Process Improvement, Business Analysis, Financial Services, Program Management, Trading Systems, Six Sigma, Requirements Analysis, CRM, Product Management, Requirements Gathering, Leadership, Software Project..., SDLC, Customer Service..., Integration, Vendor Management
Education
Northwestern University 2004 — 2008
BS, Communication Studies, Business Institutions
Fiserv 2012 - Present
Fiserv 2010 - 2012
Fiserv 2007 - 2010
Fiserv 2000 - 2007
Fiserv 1997 - 2000
Fiserv 1996 - 1997
Fiserv 1987 - 1996
Skills
Marketing Strategy, Lead Generation, Product Marketing, Product Management, Direct Marketing, Financial Services, Marketing Management, Multi-channel Marketing, Marketing, B2B Marketing, CRM, Enterprise Software, Segmentation, Account Management, Strategic Partnerships, Product Launch, Management, Sales Operations, Sales Enablement, Marketing Communications, Public Relations, Training, Strategic Communications, Salesforce.com, Trade Shows
Education
Kellogg School of Management/Northwestern University 2004 — 2004
Executive Marketing Program, Marketing
University of Wisconsin-Milwaukee
Bachelor of Arts (B.A.), Communications
Fiserv August 2002 - Present
Andersen (Arthur Andersen) 1997 - 2001
Skills
Performance Management, Change Management, Instructor-led Training, Instructional Design, Onboarding, Training Delivery, Talent Management, Succession Planning, Training, Workshop Facilitation, Coaching, Leadership Development, Program Management, Employee Training, Process Improvement
Education
Northern Illinois University 1995 — 2003
Fiserv March 2008 - Present
PayPal July 2006 - March 2008
GE Consumer Finance March 2005 - March 2006
Citi March 2001 - March 2005
Bureau of Labor Statistics September 1997 - March 2001
Education
Northeastern University
M.A., Economics
One Compass Consulting, LLC June 2014 - Present
Fiserv September 2009 - June 2014
The North Highland Company October 2003 - September 2009
Accenture 1992 - 2002
Andersen Consulting 1992 - 2002
Skills
Business Transformation, Business Process..., Management Consulting, Program Management, IT Strategy, Change Management, Process Improvement, PMO, Business Process..., Business Process Design, Project Portfolio..., Strategy, Business Process, Business Strategy, SDLC, Strategic Planning, Team Facilitation, Six Sigma, Organizational Design
Education
Rollins College - Crummer Graduate School of Business 1990 — 1992
MBA
Northwestern University 1984 — 1988
BA, Mathematics
Fiserv April 2014 - Present
Fiserv January 2013 - March 2014
Fiserv February 2008 - December 2012
Motorola 1990 - 2008
Motorola Mobile Devices 1993 - 1996
Education
DePaul University 1993 — 1997
Bachelor of Science (BS), Accountancy
Northern Illinois University - College of Business 1991 — 1994
Master of Business Administration (MBA), Finance
HCA June 2015 - Present
Walgreens March 2014 - May 2015
Self Employed November 2012 - March 2014
Fiserv November 2011 - November 2012
Florida Blue September 2009 - January 2011
CBTS August 2007 - February 2009
Toyota December 2002 - January 2007
Skills
Procurement, Vendor Management, Strategic Sourcing, Contract Negotiation, Contract Management, Negotiation, Purchasing, Analysis, RFP, Project Management, Leadership, Supply Management, Sourcing, Budgets, Supply Chain, Outsourcing, Business Process..., Pricing, Manufacturing, Project Planning, Process Improvement, Networking, Risk Management, Sales, Telecommunications, Human Resources, Program Management, Vendor, Vendor Relations
Education
Northern Kentucky University 2010 — 2012
Master's Certificate, Medical Informatics
Thomas More College 1995 — 1997
Bachelor's degree, Business Administration and Management, General
Cincinnati Technical College 1989 — 1991
Associates of Business, Computer Communications
Fiserv July 1997 - Present
Global Software, Inc. August 1996 - July 1997
Skills
FrameMaker, RoboHelp, Word, Online Help, Documentation, MadCap Flare, Adobe Acrobat, Usability Testing, Technical Documentation, Software Documentation, Technical Writing, User Experience, Editing, Microsoft Word, Technical Communication, HTML, Agile Methodologies, Manuals, SharePoint, SnagIt, Business Process..., Single Sourcing, Visio, Content Management, Proposal Writing, XML, Microsoft Excel, DITA
Education
North Carolina State University 1984 — 1988
Fiserv August 2008 - Present
Skills
Leadership, Six Sigma, Teamwork, Interviews, Coaching, Process Improvement, Program Management, Business Analysis, Customer Satisfaction, Management, Quality Assurance, Visio, Vendor Management, Customer Service, Change Management, Microsoft Office, Software Documentation, Business Process..., CRM, Team Leadership, Call Centers, Analysis, Technical Support, SharePoint, Call Center, Microsoft Excel, Strategic Planning, Training, Troubleshooting
Education
North Central College 1991 — 1995
Bachelor of Arts, History & Religion
Trustmark Bank February 2011 - Present
NetDeposit September 2006 - January 2011
Jack Henry & Associates June 2004 - September 2006
Fiserv June 1998 - June 2004
SunTrust September 1981 - June 1998
Skills
Product Management, SaaS, Strategy, Account Management, Enterprise Software, Financial Services, Business Analysis, Strategic Partnerships, Banking, Payments, Electronic Payments, Business Development, Payment Systems, Executive Management, Process Improvement, Risk Management, Cross-functional Team..., Agile Methodologies, Vendor Management, Requirements Analysis, Business Strategy, New Business Development, Management, SDLC, Product Development
Education
Nova Southeastern University
Master of Business Administration (M.B.A.), Finance and Banking
StoneRiver December 2008 - Present
Fiserv June 2005 - Present
Education
Northeastern University 2001 — 2003
St. John the Evangelist Parish, Streamwood, IL November 2009 - Present
Pfizer 2002 - 2005
Fiserv 1986 - 2001
Skills
Non-profits, Fundraising, Microsoft Office, Communication Skills, Organizational Skills, Teamwork, Creativity, Decision Making, Internet Research, Team Building, Data Entry, Office Management, Organizational Structure, Leadership, Customer Service, Public Speaking, Online Research, Human Resources, Microsoft Excel, Nonprofits, Time Management, Strategic Planning, Sales
Education
North Central College 1993 — 1995
BA, Business Management
Wells Fargo Advisors, LLC October 2011 - Present
Midwest Acquirers Association October 2007 - Present
ACH Federal May 2011 - October 2011
Merchant Data Systems June 2009 - November 2009
Magtek March 2008 - March 2009
Chase Paymentech 2004 - 2008
Glory USA April 2002 - July 2004
DataCard 1992 - 2001
FiServ 1991 - 1992
Citicorp Information Resources February 1989 - April 1991
Skills
Microsoft Office, Banking, Leadership, Sales, Sales Management, Forecasting, Budgets, Contract Negotiation, Project Management, Training, Recruiting, Strategic Partnerships, Project Planning, Telecommunications, Management, Product Development, Financial Analysis, Business Analysis, Strategic Planning, Retail, Process Improvement, Account Management, Business Development, Business Strategy, Financial Services, New Business Development, Small Business, Strategy, Credit, Credit Cards, Sales Operations, Start-ups, Finance, Executive Management, Relationship Management, Risk Management, CRM, ACH, Payment Card Processing, Payments, Pricing
Education
Loyola University of Chicago - Graduate School of Business 1979 — 1982
MBA, Marketing
Northern Illinois University 1977 — 1979
BS, Management
Fiserv November 2013 - Present
ManpowerGroup May 2006 - November 2013
Andrew Douglas 2004 - 2006
Baker Tilly Virchow Krause, LLP November 2003 - March 2004
Manpower 1997 - 2002
Expedx (formerly ResourceNet, a subsidiary of International Paper) June 1994 - October 1997
Copper Range Company July 1992 - April 1994
Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Account Reconciliation, Internal Controls, Accounts Receivable, General Ledger, Accounts Payable, Invoicing, JD Edwards, Variance Analysis, Human Resources, Finance, PeopleSoft, Financial Statements, Lotus Notes, Financial Forecasting, Internal Audit, Cost Accounting, Hyperion Enterprise, Payroll
Education
Northern Michigan University 1988 — 1992
B.S.B.A., Accounting
Fiserv August 2015 - Present
Self-employed 2009 - Present
Harris IT Services Corp. December 2013 - July 2015
General Dynamics Information Technology January 2012 - December 2013
FRC August 2011 - November 2011
ikaSystems August 2010 - July 2011
General Dynamic (C4S) December 2009 - June 2010
TowerGroup June 2004 - July 2009
Nucleus Research 2002 - 2004
Hurwitz Group 2002 - 2002
Skills
Articles, Editing, White Papers, Content Management, Technical Writing, Research, Copy Editing, Newsletters, Web Content, FrameMaker, Content Development, Editorial, Online Publishing, Proofreading, Publications, Books, Product Marketing, Proposal Writing, Content Strategy, Feature Articles, Interviews, Press Releases, Publishing, Copywriting, Management
Education
Framingham State University
Certificate, Professional and Technical Writing
Northeastern University
Editing for Science and Technology
University of Massachusetts, Amherst
BA, Education
Data Financial March 2015 - Present
Fiserv June 2014 - March 2015
BB&T July 2010 - May 2014
WFS April 2002 - June 2010
Wausau Financial Systems April 2002 - June 2010
Education
Northcentral Technical College 1999 — 2001
Associate's degree, Computer and Information Systems Security/Information Assurance
Suntrust August 2012 - Present
Fiserv ISS August 2007 - August 2012
Fiserv 2007 - 2008
Skills
SDLC, Disaster Recovery, CICS, Enterprise Architecture, Mainframe, JCL, IBM Mainframe, Visio, DB2, ITIL
Education
Northern Kentucky University 1974 — 1975
Data Processing
Bellevue High School 1970 — 1974
Great Expressions Dental Centers March 2014 - Present
Great Expressions Dental Centers December 2013 - May 2014
National Technology Management February 2013 - May 2013
MyInsuranceExpert.com May 2012 - June 2012
MyInsuranceExpert.com October 2011 - May 2012
Fiserv March 2008 - April 2011
Oakland University August 2006 - March 2008
Skills
Visio, HTML, Active Directory, Microsoft Excel, XP, PowerPoint, MS Project, Microsoft Word, Microsoft Exchange, Call Center, Access, Troubleshooting, JavaScript, SharePoint, Process Improvement, Technical Support, Call Centers, Management, Operating Systems, Windows Server, Windows XP
Education
Walsh College of Accountancy and Business Administration 2009 — 2012
Master of Science Degree in Information Systems, Information Systems, Information Assurance
Oakland University 2006 — 2008
Bachelor of Science Degree in Business Administration, General Management
Oakland Community College 2005 — 2006
Associate Degree in Business Administration, Business Administration
Western Michigan University 2004 — 2005
Business Administration
DeMarco Management Corp. December 2014 - Present
Mutual Housing Association of Southwestern Connecticut March 2014 - August 2014
Konover Residential Corporation May 2010 - March 2014
KHJ Appraisal Services May 2005 - April 2010
Fiserv January 1999 - April 2005
Skills
Residential Homes, Event Planning, Real Estate, Fundraising, Customer Service, Leases, Real Estate Transactions, Outlook, Property Management, Budgets, Public Speaking, Appraisals, Contract Negotiation, Microsoft Word, Microsoft Office, Community Outreach, Microsoft Excel, Relocation, Negotiation, Property, Real Estate Development, Rentals, HUD
Education
Northeastern University 1979 — 1985
BS, Political Science/Public Administration
Northeastern University
BS, Political Science with a concentration in Public Administration
New England Detroit Deisel-Allison March 2009 - Present
Public Consulting Group February 2012 - August 2012
New England Schooner 2005 - 2008
Fiserv 2003 - 2005
Automation Solutions, Inc. 1999 - 2001
Skills
Customer Service, Outlook, Excel, Word, Microsoft Office, Billing, Accounts Payable, Accounts Receivable, Documentation, Purchasing, Administration, Data Entry, Scheduling, Customer Satisfaction, Microsoft Excel, Process Scheduler, Microsoft Word, Software Documentation, Invoicing, System Administration, PowerPoint, Recruiting, Social Networking, Event Planning, Team Leadership, Sales, Leadership, Event Management, Coaching, Public Speaking, Process Improvement, Data Analysis, Social Media, Time Management, Strategic Planning, Project Management, Teamwork, Research, Social Media Marketing, Financial Analysis, Editing, Market Research, Access, Training, Program Management, Inventory Management, Database Administration, Spreadsheets, PeopleSoft, Payroll
Education
Salem State University 2005 — 2009
Bachelors, Business Management
North Shore Community College 2001 — 2005
Associates, Business Administration
Fiserv Output Solutions July 2012 - February 2014
Fiserv February 2010 - July 2012
Metavante Corporation October 1999 - February 2009
CardPro Services Inc March 1986 - October 1999
First National Bank of Chicago September 1979 - March 1986
Education
Northern Illinois University 1976 — 1978
MBA, Finance
Comcast Spotlight July 2014 - Present
Fiserv GalaxyPlus October 2013 - July 2014
Fiserv August 2009 - October 2013
Best Buy September 2000 - August 2008
CBS Radio July 1999 - July 2001
Skills
Windows 7, Microsoft Excel, Data Center, Microsoft Outlook, DVD Duplication, Windows Server, Arris Skyvision, CCOR Sechange, NOVAR
Education
Oakland Community College 2004 — 2011
Associate's Degree, Computer Support Engineering Technolgy
Specs Howard School of Broadcast Arts 1997 — 1998
Diploma, Radio & Television
Fiserv September 2014 - Present
Fiserv August 2012 - August 2014
KeyPoint Credit Union January 2008 - July 2012
US Bank January 2002 - March 2005
Skills
Banking, Risk Management, Financial Analysis, Microsoft Excel, Customer Service, Team Building, Microsoft Office, Bank Secrecy Act, AML, Analysis
Education
University of San Francisco 2005 — 2006
MA, Asia Pacific Studies
Notre Dame de Namur University 2001 — 2002
BS, International Business
Fiserv
Skills
Requirements Analysis, Vendor Management, Disaster Recovery, Software Project..., SDLC, Business Analysis
Education
Northeastern University 1978 — 1983
BS, Mathematics and Computer Science
Invesco Canada November 2014 - Present
TD Merchant Services November 2013 - November 2014
CN Tower January 2013 - October 2013
Sears Canada December 2011 - December 2012
Manulife Financial February 2011 - November 2011
TD Waterhouse October 2010 - July 2011
JP Morgan Chase Canada February 2010 - February 2011
Canon USA Inc May 2008 - December 2009
Fiserv November 2007 - April 2008
Freddie Mac September 2006 - October 2007
Skills
Requirements Gathering, Business Analysis, SDLC, Business Requirements, Requirements Analysis, Visio, Vendor Management, Business Process..., Business Process, Process Improvement, Software Project..., Use Case Analysis, Gap Analysis, SharePoint, Agile Methodologies, SQL, PMP, Waterfall, User Acceptance Testing, Agile Project Management, IT Strategy
Education
Northwest Missouri State University 2001 — 2004
Bachelor of Science, International Business
Fiserv April 2012 - Present
ITG December 2002 - April 2012
Thomson Reuters 1998 - 2002
Education
Northeastern University 2000 — 2000
Certificate Computer Systems
University of Massachusetts Boston 1988 — 1992
Bachelor's Degree, Finance, General
QHS
QHS
QHS
Jack Henry & Associates June 2013 - Present
Federal Home Loan Bank of Seattle June 1995 - November 2012
Fiserv May 1992 - June 1995
EDS - Electronic Data Systems June 1990 - May 1992
Federal Home Loan Bank of Seattle October 1988 - June 1990
Seattle First National Bank December 1986 - September 1988
Skills
Wire Transfers, Process Improvement, Banking, General Ledger, Portfolio Management, Risk Management, Credit, Access, Leadership, Project Management, Corporate Finance, Training, Microsoft Office
Education
North Seattle College
GuideSpark September 2015 - Present
Fiserv February 2014 - September 2015
GoCast May 2013 - January 2014
Lincoln Journal Star April 2013 - June 2013
Media Solutions Corp January 2010 - March 2013
Affiliated Foods Midwest May 2009 - January 2012
Skills
Flash Animation, Graphic Design, Motion Graphics, Illustration, After Effects, Photoshop, Illustrator, Logo Design, Branding & Identity, PC, Mac, Cinema 4D, Maya, Zbrush, Advertising, Layout, Graphics, Brochures, Adobe Creative Suite, Creative Direction, Flash, Animation, InDesign, Multimedia, Web Design, Email Marketing, Brand Development, Typography, Corporate Identity
Education
Northeast Community College 2009 — 2011
AAS, Graphic Design
IBM May 2015 - Present
IBM January 2013 - May 2015
Kenexa November 2011 - January 2013
Fiserv September 2009 - October 2011
Werner Enterprises May 2006 - September 2009
Skills
Onboarding, Quality Assurance, Process Improvement, Technical Recruiting, Visio, HRIS, Software Documentation, Sourcing, SharePoint, Software Implementation, Testing, Project Management, MS Project, Access, Team Building, Vendor Management, Talent Acquisition, Training, Management, SDLC, CRM, Program Management
Education
Northwest Missouri State University 2005 — 2006
Masters, Business Administration
Northwest Missouri State University 2000 — 2004
Bachelor of Science, Business Management
DataBank IMX September 2014 - Present
Lehigh Hanson May 2013 - September 2014
InQ Solutions June 2012 - May 2013
Fiserv February 2008 - June 2012
Fiserv September 2005 - February 2008
Fiserv February 2005 - September 2005
Fiserv February 2003 - February 2005
Skills
Software Project..., Systems Analysis, Requirements Gathering, Requirements Analysis, Windows Server, SQL, Quality Assurance, Customer Service, Research, OnBase, Kofax, Contingency Planning, SQL Server, Windows Server 2003, Windows Server 2008, Workflow Design, kofax express, Symantec Backup, Barcode Scanners, Barcode Technology, Kofax VRS, kofax capture, HTML E-forms, SAP R/3, Fujitsu scanners, Panasonic scanners, SAP Logistics, SDLC, Integration
Education
The University of South Dakota 1998 — 2001
BSBA, Marketing
Northern State University 1996 — 1998
BSBA, Marketing
Rob Wakeley LCPC May 2014 - Present
Bonner County EMS September 2009 - May 2014
Austin Travis County Integral Care January 2007 - August 2009
Manchaca Fire Rescue June 2006 - August 2009
Austin Police Department July 2004 - July 2008
LifeWorks September 2004 - January 2006
Dell Financial Services October 2002 - September 2004
Fiserv June 2000 - October 2002
Self Employed December 1997 - June 2000
Neiman Marcus December 1990 - December 1997
Skills
Mental Health Counseling, Video Production, Non-profit..., Emergency Services, Rescue, NIMS, Public Safety, First Responder, Emergency Management, Preparedness, Disaster Response, Crisis Management, Firefighting, Fire Suppression Systems, Paramedic, Emergency Medical, Ambulance, EMS, Incident Command, Fire Inspections, Policy, Fire Safety, Trench Rescue, Fire Investigation, Command, Security Operations, Homeland Security, Police, Weapons, Weapons of Mass..., Physical Security, CBRN, Videography, Video, Marketing Strategy, Video Editing, Social Media Marketing, Marketing Communications, Non-profit Consulting, Non-profit Boards, Web Commercials, Customer Service, Project Management, Leadership, Microsoft Office, Team Building, Public Speaking, Social Media, Strategic Planning
Education
St. Edward's University 2003 — 2005
Master of Arts (MA), Counseling Psychology
Northeastern University 1977 — 1982
Bachelor of Science (BS), Accounting and Finance
New Hampton School 1974 — 1977
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Fiserv October 2008 - Present
Education
Northern Arizona University 1985 — 1989
DPT Group, Inc. September 2011 - Present
Park Lane Jewelry July 2014 - Present
Independent Partylite Consultant March 2010 - July 2014
Relationship Marketing March 2010 - March 2011
Master Builders of Iowa May 2008 - March 2010
Regency Homes October 2004 - April 2008
Fiserv July 1998 - October 2003
Skills
Financial Statements, Budgets, Profit Analysis, Financial Accounting, Data Entry, Accounts Payable, Accounts Receivable, Fixed Assets, Financial Audits, Human Resources, Account Reconciliation, Microsoft Office, Team Building, Coaching, Inventory Management, Retail, Customer Service, Direct Sales, Sales, Training, Merchandising, Team Leadership, Event Planning, Leadership, Marketing, Microsoft Excel, Microsoft Word
Education
Hamilton College 1999 — 2000
Associate's degree, Accounting and Human Resources
Northwest Missouri State University 1996 — 1998
Accounting and Finance
Epsilon August 2013 - Present
Fiserv July 2012 - August 2013
Communication Technologies, Inc June 2011 - July 2012
Insight Global December 2010 - June 2011
Skills
CCNA, CCNP, Cisco Routing &..., Cisco IOS, Windows Server, Cisco Routers, Firewalls, Cisco Firewall Security, TCP/IP, LAN-WAN, PIX, ASA, ACE, CSS, VPN, Cisco Nexus, Network Design, Cisco Technologies, Troubleshooting, EIGRP, Frame Relay, MPLS, IP, WAN, VoIP, Routers, Switches, BGP, OSPF, Wireless, Routing Protocols, Load Balancing, Networking, Security, Technical Support, Data Center, Infrastructure, Cisco Certified, Network Security, Network Engineering, Vendor Management, Routing, Network Administration, Juniper Technologies, Integration
Education
North Central Texas College 2009 — 2010
Networking
Fiserv January 2013 - Present
Open Solutions March 2006 - January 2013
ADP,Bisys,Open Solutions,Fiserv January 1989 - January 2013
Education
North Central College 1980 — 1984
Bachelor of Arts (BA), Computer Science
MasterCard September 2014 - Present
Thomson Reuters March 2013 - September 2014
Fiserv September 2006 - March 2013
Tubular Steel Inc November 2001 - September 2006
Skills
Onboarding, Employee Relations, Workforce Planning, Human Resources, Talent Management, Conflict Resolution, Performance Management, Talent Acquisition, Business Process..., HRIS, Business Strategy, Deferred Compensation, Applicant Tracking...
Education
University of Phoenix 2000 — 2001
MA, Organizational Management
Northwest Missouri State University 1994 — 1998
BS, Public Relations
Jack Henry & Associates July 2011 - Present
Fiserv September 2001 - June 2011
Education
Northern State University 1982 — 1987
Bachelor's degree, Business Administration and Management, General
Milwaukee Center For Independence September 2010 - Present
Fiserv 2009 - 2010
ManpowerGroup March 2004 - February 2009
ManpowerGroup October 1999 - March 2004
ManpowerGroup March 1997 - October 1999
ManpowerGroup March 1996 - March 1997
Skills
Accounting, Financial Reporting, Payroll, Account Management, Tax, Microsoft Excel, Accounts Payable, Microsoft Office, Corporate Tax, Internal Audit, Auditing, Sarbanes-Oxley Act, Internal Controls, Management, Financial Statements
Education
Fargo South High, Fargo ND
North Dakota State University
BS, Accounting
Fiserv July 2008 - Present
Avaya July 1996 - July 2001
Education
Nova Southeastern University 1992 — 1995
BS, Business
Fiserv June 2005 - Present
Skills
Finance, Options, Process Improvement, Securities, Trading Systems, Financial Services, Data Analysis, Equities, Fixed Income, Vendor Management, Mutual Funds, Mergers, Software Documentation, Customer Service, Project Management, Team Leadership, Microsoft Office, Requirements Gathering, Business Analysis, Leadership
Education
Northwestern University
Hospira May 2012 - Present
Fiserv January 2008 - April 2012
CheckFree Investment Services January 2004 - December 2007
Convergys May 2001 - December 2003
Skills
Autosys, Perl, Oracle, SDLC, Leadership, Process Improvement
Education
Northeastern University 1995 — 1998
Bachelor's degree, Computer Science
Fiserv December 2006 - Present
Creative Kids Academy April 2012 - August 2012
Skills
Customer Service, Microsoft Office, PowerPoint, Outlook, Microsoft Word, Microsoft Excel, Strategic Planning, Research, HTML, Curriculum Design
Education
North Hennepin Community College 2013 — 2014
Certificate, Paralegal
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), Early Childhood Education and Teaching
Thomson Reuters BETA Systems June 2000 - Present
Fiserv August 1996 - May 2000
SUPERVALU May 1990 - September 1995
Skills
Vendor Management, Disaster Recovery, Business Analysis, Process Improvement, Software Documentation, Incident Management, Unix, Visio, SQL, Data Center, ITIL
Education
Northeast Wisconsin Technical College 1985 — 1987
Administrative Assistance Associate Degree
Ashwaubenon High School 1981 — 1985
Home August 2014 - Present
Frontier Bank and Frontier Insurance & Realty September 2012 - August 2014
Fiserv May 2001 - May 2012
Skills
Credit, Loans, Technical Support, Mortgage Lending, Banking, Process Improvement, Customer Service, Troubleshooting, Microsoft Excel, Outlook, Microsoft Office, Access, Microsoft Word
Education
Northwestern College 1997 — 2001
Bachelor's degree, Business Administration and Management, General
University of Phoenix October 2014 - December 2014
Data Recognition Corporation 2012 - July 2014
Data Recognition Corporation September 2010 - March 2012
Fiserv May 2009 - September 2010
Skills
Microsoft Office, Data Entry, Time Management, Outlook, Administrative..., Databases, Critical Thinking, Administrative..., Data Analysis, Leadership, Event Planning, Business Analysis, Strategic Planning
Education
North Hennepin Community College
Business/Marketing
Fiserv March 2006 - Present
Hewlett-Packard February 2001 - February 2006
Wachovia Operations March 1996 - February 2001
Skills
Enterprise Storage, Backup & Recovery..., SAN, Disaster Recovery, Virtualization, Servers, ITIL, Enterprise Architecture, CommVault, Cloud Computing, Infrastructure, Integration, Storage, Vendor Management, Unix, HP, IT Management, NAS, Technical Support, NetApp
Education
Northwood University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
The University of Texas at Arlington
Business, Management, Marketing, and Related Support Services
Fiserv 1984 - 2014
Skills
Computer Proficiency, Communication, Organizational..., Client Rapport, Data Analysis, Microsoft Excel, Microsoft Word, High Level Of Accuracy
Education
Northwestern Connecticut Community College
Associate of Science (A.S.), Computer Science