Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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7,455 Fiserv employees in database. Find out everything there's to know about Fiserv employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Fiserv Employees
Fiserv October 2010 - Present
Assurant Health May 2008 - October 2010
Assurant Health June 2002 - April 2008
Skills
Project Management, Health Insurance, SDLC, Software Project..., Project Planning, Process Improvement, Business Strategy
Education
Gateway Technical College 1982 — 1984
Associates
Fiserv June 2011 - Present
Fiserv August 2000 - June 2011
Fiserv July 1999 - August 2000
Fiserv January 1998 - July 1999
Nationsbank April 1997 - November 1997
Nationsbank February 1996 - April 1997
Nationsbank April 1995 - February 1996
Nationsbank June 1994 - April 1995
Education
Furman University 1989 — 1993
Bachelor of Arts (BA), Psychology
Accutive (Previously Alvand Solutions) December 2012 - Present
Fiserv February 2012 - December 2012
Fiserv March 2010 - February 2012
CapitalStream August 2008 - April 2010
CheckFree (now part of Fiserv) May 2005 - August 2008
U.S. Bank January 2000 - May 2005
Skills
Professional Services, Leadership, Financial Services, SDLC, IT Management, Software Development, Internet Banking, Software Project..., Product Development, Consulting, Integration, Mobile Banking, Loan Origination, Program Management, Electronic Payment..., Project Portfolio..., Project Management, Business Analysis, Bill Payment, Requirements Gathering, Requirements Analysis, Vendor Management, Change Management, SaaS, Banking, Enterprise Software, Business Process, Agile Methodologies, IT Strategy, Process Improvement, Business Process..., Business Intelligence, PMO, Scrum, SOA, Visio, SQL, Microsoft SQL Server, SharePoint, ITIL, Solution Architecture, Enterprise Architecture, PMP, Management, Running
Education
Oregon Health and Science University 1999 — 2004
Masters, Managing Science and Technology
George Fox University
Fiserv June 2001 - May 2014
Travelers October 1997 - May 2001
Wall Street Systems May 1997 - October 1997
Virgin Islands Department of Labor June 1993 - April 1997
Chase September 1989 - June 1993
Skills
Analysis, SQL, Integration, Windows, Team Leadership, Software Development, Team Building, COBOLII, DB2, Enterprise Architecture, JCL, MQ Series, CICS, VSAM, SharePoint, Mainframe Web Service, Endeavor, Six Sigma, CA7, SDLC, Agile Methodologies, Business Process, Requirements Analysis, Disaster Recovery, Requirements Gathering, Process Improvement, Software Documentation, Visio, Databases, Testing, ITIL, Microsoft Office, Troubleshooting
Education
Florida State University 1984 — 1989
Bachelor's degree, Management Information Systems, General
Financial Services Company June 2012 - Present
Fiserv October 2005 - June 2012
CheckFree January 2005 - October 2005
CheckFree May 1999 - January 2005
CheckFree July 1998 - May 1999
Huntington National Bank July 1995 - July 1998
Skills
Agile Methodologies, Software Development, Requirements Analysis, SharePoint, Quality Assurance, Microsoft SQL Server, Tomcat, Software Project..., Oracle, Integration, SDLC, Java Enterprise Edition, Databases
Education
Franklin University 2001 — 2004
BS, Computer Science
The Ohio State University 1990 — 1996
BA, Psychology
University of Toledo
Fiserv January 2006 - Present
National Research Corporation December 2002 - January 2006
Nationwide Insurance December 2001 - November 2002
ABB August 2000 - October 2001
Skills
Agile Methodologies, Test Automation, Test Planning, Requirements Analysis, Manual Testing, Microsoft SQL Server, SDLC, Testing, Test Cases, Regression Testing, SQL, .NET
Education
Franklin University 1999 — 2002
Continuing education, Accounting/ Finance, Computer Science, Statistics and Marketing
Principia College 1994 — 1998
Bachelor of Arts (B.A.), International Relations and French Language
St. Petersburg State University of Water Transportation 1992 — 1994
Full-time student, Engineering, Economics and Management
Fiserv August 2014 - Present
eBay Enterprise March 2014 - August 2014
Jonas Fitness, Inc. March 2013 - March 2014
Fiserv December 2012 - March 2013
National Church Residences July 2012 - December 2012
Fiserv June 2011 - July 2012
Safelite AutoGlass February 2011 - July 2011
Sophos June 2008 - February 2011
Saint Vincent Health System February 2002 - June 2008
Aalborg Industries, Inc May 2000 - February 2002
Skills
Microsoft SQL Server, .NET, Databases, C#, ASP.NET, T-SQL, SQL, Agile Methodologies, Oracle, XML, Software Development, VB.NET, Unix, SSRS, Visual Studio, SSIS, Software Documentation, TFS, JavaScript, Windows Server, Data Warehousing, PL/SQL, Software Project..., ETL, power, System Center..., Availability Groups
Education
Gannon University 1994 — 1998
BS, Computer Science
Black Knight Financial Services August 2013 - Present
Chase July 2009 - August 2013
Washington Mutual September 2003 - June 2009
Fiserv July 2002 - September 2003
Fleet Mortgage September 1991 - June 2002
Skills
Adjustable Rate..., Microsoft Office, LPS mortgage servicing..., FiServ servicing system, Banking, Loan Servicing, Mortgage Banking, Mortgage Servicing, Mortgage Lending
Education
Francis Marion University 1986 — 1990
Bachelor of Arts (BA), English and Mass Communications
Fiserv June 2014 - Present
Oliver Wyman December 2012 - June 2014
Rialto Capital Management October 2011 - July 2012
New Birth Missionary Baptist Church September 2010 - June 2011
Deloitte Consulting December 2008 - September 2010
Skills
Project Management, Process Improvement, Microsoft Office, Human Resources, Administrative..., Employee Relations, Outlook, Social Media, Microsoft Excel, Research, Real Estate, Event Planning, Coaching, Public Speaking, Team Building, Public Relations, CRM, Project Planning, Training
Education
Florida State University 2004 — 2008
Bachelor's, Religion
Liberty University 2009 — 2010
Master's, Theological Studies
Fiserv May 2015 - Present
SITA August 2014 - May 2015
Verint May 2014 - August 2014
Verint May 2013 - May 2014
Skills
Customer Service, Microsoft Office, Outlook, Human Resources, Onboarding, Event Planning, AMS360, PowerPoint, Microsoft Excel, DocStar, Data Entry, Oracle HRIS, ADP Payroll, Taleo, Employee Relations, HRIS, Applicant Tracking..., Employee Benefits
Education
SUNY Stony Brook 2013 — 2014
Master of Science (MS), Human Resources Management
Florida State University 2010 — 2012
Bachelor's degree, Psychology
University of North Florida 2008 — 2010
Associate of Arts, General Studies
IBM (Formerly Trusteer) April 2013 - Present
Fiserv April 2008 - April 2013
Fiserv, previously CheckFree and Carreker Corporation 2007 - 2008
SOFTPRO North America 2001 - 2007
CSC 1998 - 2000
CSC 1996 - 1998
First Fidelity Bank 1986 - 1997
Skills
Business Development, Team Building, Operations Management, Start-ups, Leadership, Strategic Planning, Marketing, Budgets, Entrepreneurship, Vendor Management, Business Analysis, Product Management, Banking, Risk Management, Executive Management, Management Consulting, Process Improvement, Relationship Management, Account Management, Change Management, New Business Development, Strategy, Program Management, Software Development, Sales, Management, CRM, Business Process..., SaaS, Outsourcing, Business Intelligence, Strategic Partnerships, Financial Services, Finance, Enterprise Software, Mergers & Acquisitions, Electronic Payments, Payments, Professional Services, Consulting, Cross-functional Team...
Education
Fordham University - Graduate School of Business Administration 1992 — 1995
M.B.A., Business Administration
Penn State University 1982 — 1986
Bachelor's of Science, Finance
Mediu, LLC April 2012 - Present
Fiserv 2010 - April 2012
Fiserv (formerly CheckFree) 2004 - 2010
Fiserv (formerly CheckFree) 1998 - 2004
Skills
SOA, Agile Methodologies, SDLC, Software Development, Requirements Analysis, Architecture, C#, Java, Enterprise Architecture, Spring, Software Project..., Actimize, Business Analysis, .NET, Solution Architecture, Quality Assurance
Education
Franklin University 1999 — 2004
BS, Computer Science
Riga Technical University 1984 — 1989
BS, Electrical Engineering
Academy of the Holy Names August 2013 - Present
St. Lawrence Catholic School August 2004 - May 2013
Fiserv June 1992 - June 1995
U.S. Census Bureau August 1988 - November 1989
Skills
Fine Art, Visual Arts, Sewing, Clothing Design, Spanish, Teaching Experience, Elementary Education, Responsive Classroom..., Fashion Design, Oil Painting, Painting murals, Art History, Artist, Bilingual
Education
University of South Florida 2003 — 2009
BA, Art Studio
Florida State University 1983 — 1987
BS, Computer Science
University of Puerto Rico 1981 — 1983
AA, Computer Programming
Colegio San Conrado High School
CGI July 2013 - Present
AT&T Global Services October 2012 - December 2012
International Integrated Solutions July 2011 - October 2012
International Integrated Solutions Ltd. July 2011 - October 2012
CIGNA August 2010 - July 2011
Fidessa July 2009 - May 2010
Fiserv February 2009 - June 2009
Praxair April 2006 - November 2008
Peoples Bank August 2005 - February 2006
Perimeter E-Security February 2004 - June 2005
Skills
Data Center, Cisco Technologies, Firewalls, Switches, Virtualization, VPN, Disaster Recovery, VoIP, WAN, Network Design
Education
Deanza College 1989 — 1989
General Studies
Foothill College 1980 — 1983
Electrical and Electronics Engineering
Fiserv May 2012 - Present
Epiq Systems February 2008 - May 2012
Epiq Systems June 2003 - February 2008
Epiq Systems March 2002 - June 2003
Skills
Scope Management, Project Management, Training, Requirements Gathering, Process Improvement, Agile Methodologies, Visio, Project Portfolio..., Program Management, Contract Negotiation, Management, Business Analysis, SDLC, Software Documentation, Software Project..., Cross-functional Team..., Project Delivery, SharePoint, Vendor Management, Business Process..., Analysis, MS Project, Resource Management, Requirements Analysis, Integration, Quality Assurance, Business Process
Education
George Fox University 2005 — 2007
MBA, Management & Leadership
University of Idaho 1996 — 2000
BS, Marketing
Fiserv October 2014 - Present
Skills
Employee Relations, Succession Planning, Talent Management, Talent Acquisition, Performance Management, Onboarding, HRIS, Employee Engagement, Human Resources, Deferred Compensation, Organizational..., Recruiting, Labor Relations, Employee Benefits, Leadership Development, Strategic Planning, Benefits Administration, Personnel Management, FMLA, PeopleSoft, Training, Compensation & Benefit, Applicant Tracking..., Conflict Resolution, Workforce Planning, Employee Training, Sourcing, Technical Recruiting, Career Development, HR Consulting, Employee Recognition
Education
Florida State University
BS
University of Central Florida
Master of Business Administration (MBA)
TapSnap 1103 April 2014 - Present
Event Marketing & Event Management March 2014 - Present
Promethean April 2012 - February 2014
Fiserv September 2009 - March 2012
Fiserv November 2004 - August 2009
Whiz Bang! Studios 1995 - 2004
Emory University Hospital Midtown 1992 - 1995
John H. Harland Company (now Harland/Clarke) 1988 - 1992
Skills
Trade Shows, Promotions, Budgeting, Conferences, Creative Development, Vendor Relations, Graphic Design, Advertising, Web Design, Marketing Strategy, Event Management, Event Planning, Newsletters, Marketing Communications, Brand Development, Budgets, Dreamweaver, Photoshop, Social Media Marketing, InDesign, Creative Direction, Email Marketing, Mac, Management, Illustrator, Adobe Creative Suite, Direct Marketing, Copywriting, Social Media, Marketing, Integrated Marketing, Logo Design, Layout, Adobe Acrobat, Corporate Communications, Flash, Leadership, Online Marketing, Branding & Identity, Direct Mail, Brochures, Corporate Branding, Online Advertising, Social Networking, Relationship Marketing, Website Development, User Experience, B2B Marketing, Sales, Strategic Planning
Education
Florida State University 1985 — 1987
B.A., Advertising & Graphic Design
Palm Beach Community College 1982 — 1985
A.A., Graphic Design
Capstan Ag Systems, Inc August 2013 - Present
Fiserv 1988 - 2012
Skills
Employee Relations, Employee Engagement, Employment Law, Recruiting, Onboarding, Payroll, Benefits Administration, Performance Management, Workers Compensation, Affirmative Action..., Progressive Discipline, Problem Solving, Rewards Programs, FMLA, Incentive Programs, PeopleSoft, Customer Service, Team Building, Personnel Management, Public Speaking, New Hire Orientations, Coaching
Education
Friends University 1998 — 2000
Bachelor of Science (BS), Organizational Management & Leadership
Cisco Systems Inc. May 2014 - Present
Cisco Systems Inc. May 2010 - May 2014
Fiserv January 2004 - May 2010
Carreker Corporation 1997 - 2004
Huntington National Bank 1995 - 1997
National City Bank 1987 - 1995
Skills
Management Consulting, Business Development, Pricing, Process Improvement, Project Management, Retail Banking, Wealth Management, Private Banking, Branch Banking, Collaboration, Cisco Technologies, Multi-channel Retail, Video, Unified Communications, Management, CRM, Banking, Executive Management, Leadership, Business Analysis, Consulting, Account Management, Cash Management, Go-to-market Strategy, Financial Services
Education
Franklin University
Bachelor of Science
The BAI Graduate School of Retail Banking
The Ohio State University
Corning Optical Communications October 2014 - Present
Adecco Staffing, USA February 2013 - October 2014
Fiserv October 2011 - July 2012
Convergys October 2010 - October 2011
Michigan Institute Of Aviation and Technology February 2008 - September 2009
Skills
SAP, SAP CRM, 10 Key, Lotus Notes, Salesforce.com, PeopleSoft, Price Quotes, Order Management, Records Management, Invoicing, Time Management, Phone Etiquette, Microsoft Word, Microsoft Excel, Outlook, Data Entry, Customer Service, Training, Software Documentation, Customer Satisfaction, Customer Experience, Technical Support, Multi-line Phone, Corporate Social..., Call Centers, Microsoft Office, PowerPoint
Education
Gaston College 2012 — 2014
Associate of Arts (AA), Accounting and Finance
Spivey Household December 2013 - Present
Edict Systems October 2012 - January 2014
Fiserv September 2006 - October 2012
Verizon Wireless October 2005 - July 2006
Gap Inc. Direct June 2005 - October 2005
Skills
Delivering Exceptional..., Microsoft Word, Windows, Fax, Copying, Leadership, Training, Call Center, Customer Satisfaction, Payments, Customer Service, Invoicing, Call Centers, Process Improvement, Technical Support, Troubleshooting, Customer Retention, Testing, Management, Business Analysis, Microsoft Office, Strategic Planning, Team Building, Team Leadership, Vendor Management
Education
Wright State University 2011 — 2012
Columbus State Community College 2009 — 2011
Franklin University 2007 — 2008
degree, Business and Accounting
MetLife Securities March 2015 - May 2015
Midwest Fiber Networks April 2011 - April 2015
River Run Computers August 2008 - March 2011
JohnsonDiversey April 2003 - March 2008
Fiserv 1994 - 2002
Skills
Process Improvement, Microsoft Office, Project Management, Strategic Planning, Team Leadership, Customer Service, Windows, Accounts Payable, Budgets, Management, Account Management, Access, Human Resources, SAP, Microsoft Word, Microsoft Excel, System Administration
Education
Gateway Technical College
Associate's degree, Tourism and Travel Services Management
J.I Case High School
Fiserv July 2015 - Present
Fiserv October 2013 - June 2015
Fiserv October 2012 - October 2013
Fiserv May 2009 - October 2012
The Home Depot July 2007 - January 2009
PulteGroup February 2005 - June 2007
Skills
Pragmatic Marketing..., Power Positioning..., Crucial Conversations..., Marketing Strategy, Product Marketing, Product Management, Strategic Planning, Event Management, Strategy, Product Development, Marketing Research, Market Planning, Management, Market Research, Marketing Communications
Education
Florida State University 2003 — 2004
M.A., Integrated Marketing and Management Communication
Florida State University 1999 — 2003
B.A., Communication
BT Advise March 2015 - Present
SQS USA, Inc. September 2013 - March 2015
FIS January 2013 - September 2013
BT Global Services March 2008 - December 2012
Darling International January 2006 - March 2008
Fidelity National Information Services June 2003 - December 2005
EDS May 1997 - June 2003
Fiserv October 1993 - May 1997
First Federal Savings Bank 1983 - 1993
Skills
SharePoint, Microsoft SQL Server, SDLC, .NET, Software Development, Requirements Analysis, Enterprise Architecture, Business Analysis, Business Intelligence, IT Strategy, Integration, SOA, Agile Methodologies, Solution Architecture, Requirements Gathering, C#, SQL, JavaScript, Software Project..., Consulting
Education
Geneva College
BS, Management
ATES Technical Institute
Associate of Science (AS), Computer Science
Fiserv October 2014 - Present
BNY Mellon July 2013 - October 2014
Charles Schwab September 2011 - July 2013
Fidelity Investments July 2007 - August 2011
Wells Fargo Home Mortgage June 2005 - June 2007
PHH Mortgage April 2003 - May 2005
Merrill Lynch April 2002 - April 2003
Skills
Series 7, Series 63, Series 9/10, Investments, Risk Management, Strategic Planning, Finance, Financial Services
Education
University of North Florida - College of Business Administration 2009 — 2010
Masters, MBA
Florida State University - College of Business 2000 — 2002
Bachelors, Management Information Systems
Fiserv January 2013 - Present
Open Solutions December 2004 - January 2013
Fidelity Information Services January 2003 - December 2004
Harland Financial Solutions August 1998 - January 2003
Skills
Banking, Financial Services, Executive Management, Strategic Planning, Retail Banking, Internet Banking, CRM, Sales Management, Account Management, Risk Management, Loans, Commercial Banking, Team Building, Credit, Product Management, Business Analysis, Business Development, Core Banking, Leadership, Management, Marketing, Relationship Management, Outsourcing, New Business Development, Sales, Salesforce.com, Selling, Vendor Management, Strategy, Strategic Partnerships
Education
Florida State University 1991 — 1995
Bachelor of Arts, International Affairs
SAIC February 2012 - Present
LogicTree Corporation October 2009 - Present
SpeechCycle March 2007 - April 2009
Convergys March 2006 - February 2007
Intervoice November 1998 - March 2006
Fiserv 1996 - 1998
Skills
Program Management, User Interface Design, Strategy, User Experience, Usability Testing, User Interface, Project Management, Visio, Enterprise Software, Business Analysis, IVR, Vendor Management, User-centered Design, Mobile Applications, Speech Recognition, SDLC, Solution Architecture, Cross-functional Team...
Education
Florida State University 1989 — 1993
BS, Marketing
Fiserv July 2015 - Present
The St. Regis Atlanta August 2014 - July 2015
The St. Regis Atlanta February 2013 - July 2014
Four Seasons Hotels and Resorts January 2011 - February 2013
Four Seasons Hotels and Resorts June 2010 - January 2011
Golden Gatherings Event Planning February 2010 - May 2010
Skills
Front Office, Hotels, Hospitality, Property Management..., Banquets, Opera, Catering, Hotel Booking, Meeting Planning, Fine Dining, Customer Service, Delphi, Guest Recovery, Reservation, Time Management, Microsoft Office, Teamwork, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Training, Hospitality Industry, Rooms Division, Customer Satisfaction, Hospitality Management, Event Planning
Education
Florida State University 2006 — 2010
Bachelor of Science (B.S.), Hospitality and Marketing
Fiserv March 2015 - Present
Zions Bancorporation June 2013 - January 2015
Zions Bancorporation June 2010 - June 2013
State Of Utah, Department of Public Safety February 2009 - May 2010
Sysgain Inc. June 2003 - May 2010
Fannie Mae June 2004 - December 2007
FreddieMac August 2003 - June 2004
UPS March 2002 - August 2003
GE Global Exchange Services February 2000 - March 2002
American College of Radiology February 1999 - February 2000
Skills
Customer Insight, Big Data, Banking, Strategic Partnerships, Workflow, Customer Journey Mapping, Web Analytics, Business Process..., Web Applications, Cloud Computing, Web Development, Enterprise Architecture, Web Services, Email Marketing, Agile Project Management, Adobe Sitecatalyst, Mobile Applications, Market Research, Java, Social Media, Salesforce.com, Interactive Marketing, Spring, CMS, Mobile Payments, Mobile Software, Silverpop, Framework Design, CSPO, Data Analysis, Business Requirements, PMP, Digital Strategy, XML, RESTful web services, Mobile, Microsoft Office, Cloud Marketing, Microsoft SQL Server, IT Strategy, Java Enterprise Edition, Mobile Devices, Consulting, Management, Software Development, Strategy, Business Analysis, Enterprise Software, Leadership
Education
University of Utah - David Eccles School of Business 2007 — 2009
Executive MBA, Management
George Mason University 2000 — 2002
M.S, Distributed Systems
Pondicherry University 1995 — 1997
M.Sc., Computer Science
University of Madras 1992 — 1995
B.Sc, Computer Science
FICO July 2014 - Present
Ciber May 2013 - July 2014
Altamonte Springs Yoga October 2012 - May 2013
Fiserv December 2007 - July 2010
Fiserv November 1998 - May 2003
The Commercial Bank of Volusia County June 1996 - November 1998
Sunstate Mortgage May 1995 - June 1996
TIB Bank of the Keys January 1993 - January 1994
First National Bank of the Florida Keys September 1991 - January 1993
Skills
User Acceptance Testing, Business Analysis, Training, Requirements Analysis, SDLC, Software Development, Software Design, Hatha Yoga, Banking, Testing, Data Mapping, Corporations, Lessons, Software Testing Life..., Banking Software, Loans, Mortgage Lending, Loan Origination, Iyengar style, Private Instruction, Computer Software..., Automated Software..., Loans Administration, Mortgage Brokers, Master Scuba Diver, Conversion Testing
Education
Florida State University - College of Business 1990 — 1991
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida State University 1986 — 1990
Bachelor's Degree, Psychology
LGS Innovations May 2015 - Present
Fiserv September 2011 - April 2015
DRS Defense Solutions, LLC November 2007 - June 2011
DRS Technologies, Inc. September 2004 - November 2007
Quest Diagnostics 2004 - 2004
RLC Consulting 2003 - 2004
Avaya 2001 - 2002
BOC Gases 1985 - 2001
Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Forecasting, Financial Analysis, Internal Controls, Auditing, Budgets, Leadership, Financial Modeling, Process Improvement, Financial Accounting, Pricing, Accounts Receivable, Cash Flow, General Ledger, Invoicing, Revenue Recognition, Cost Accounting, Variance Analysis, Accounts Payable, Risk Management, Strategic Planning, Analysis, Financial Forecasting, Account Reconciliation, Internal Audit, Strategic Financial..., Finance, Financial Audits, Managerial Finance, Hyperion Enterprise, GAAP, Sarbanes-Oxley, Cash Management, Executive Management, Mergers & Acquisitions, SEC filings, Essbase, US GAAP, Acquisition Integration, Financial Statements, Corporate Finance, Fixed Assets, Business Process..., PeopleSoft, Consolidation, SEC Filings, Hyperion, Financial Planning
Education
LIU Post 1985 — 1987
MBA, Finance
Fordham University 1977 — 1981
BS, Accounting
JPMorgan Chase November 2005 - Present
Ashland University 2012 - Present
Franklin University 2004 - Present
Sogeti 2003 - 2005
Exel 2002 - 2003
Fiserv 1999 - 2002
Skills
Program Management, Project Management, Management, Process Improvement, Risk Management, Project Portfolio..., Business Analysis, Analysis, Business Process..., Banking, Vendor Management, Change Management, PMO, Cross-functional Team..., Financial Services, Portfolio Management, SDLC, PMP, Operations Management, Training Facilitation, IT Strategy, College Teaching, Academic Program...
Education
The Ohio State University
Bachelor of Arts (B.A.)
Franklin University
Master of Business Administration (MBA), Organizational Leadership and Management
Navy Federal Credit Union February 2014 - March 2015
Project Management Consultant August 2013 - February 2014
Senior Project Manager Business Analyst PMP Solutions Driven February 2013 - August 2013
Fiserv April 2007 - February 2013
Fiserv, (Formerly Corillian) April 2006 - April 2007
Online Resources 2005 - 2006
Verio 2000 - 2006
Education
George Mason University 1999 — 1999
Certificate Program, Computer Systems Networking and Telecommunications
The College of William and Mary - Marshall Wythe Law School 1992 — 1995
Doctor of Law (JD), Law
George Mason University 1986 — 1990
Bachelor of Arts (B.A.), Psychology
eLEAD February 2012 - Present
TYBRIN Corporation May 2009 - February 2012
Freshbeginnings November 2005 - May 2009
Bsecure Technologies 2007 - 2008
Fiserv March 2001 - July 2005
Screen4me July 2000 - February 2001
Skills
System Administration, Disaster Recovery, Network Security, Active Directory, Security, Windows Server, CISSP, SharePoint, Virtualization, IIS, Troubleshooting, Networking, Microsoft SQL Server, Information Assurance, Database Administration, Windows, Network Administration, Windows 7, Servers, SQL, Databases, Program Management, Software Documentation, Operating Systems, VMware, Visio, Microsoft Exchange, XP, DNS, Microsoft Certified..., System Deployment
Education
Florida State University 1997 — 1999
Bachelor of Science, Psychology
Exel April 2015 - Present
Information Control Company May 2013 - April 2015
Fiserv June 2007 - May 2013
Skills
Actuate, Informatica, Cognos, DB2, Oracle SQL, SQL Server, ETL, Data Warehousing, SQL, Visual Basic, Agile, MySQL, HTML, Databases, Linux, Unix, Netezza, C#, Microsoft SQL Server, Database Design, Performance Tuning, Web Applications, Web Services
Education
Franklin University 2006 — 2008
M.S, Computer Science
Mountain State University 2001 — 2005
BSc, Computer Science
Michele Kowalik 2013 - Present
American Electric Power 2010 - 2012
Fiserv 2008 - 2010
Ohio Public Employees Retirement System 2002 - 2008
Sterling Commerce, an IBM Company 1998 - 2002
American Electric Power 1992 - 1998
Honda Research & Development 1991 - 1992
Skills
Product Marketing, Program Management, Market Research, Strategy, Cross-functional Team..., Product Management, Marketing Strategy, Project Management, Marketing Communications, Change Management, Team Building, Competitive Analysis, Process Improvement, Budgets, Analysis, Marketing, Management, Strategic Planning, Project Planning, Analytics, CRM, E-commerce, Leadership, Business Development, Public Relations, Product Development, Business Planning, Strategic Communications
Education
Franklin University 1995 — 1996
MBA, Leadership, 3.87 / 4.0
The Ohio State University - The Max M. Fisher College of Business 1987 — 1991
Bachelor of Science, Business Administration, Marketing, 3.44 / 4.0
Fiserv October 1990 - Present
Skills
PMP, Program Management, Vendor Management, SDLC, Software Project..., PMO, Project Portfolio...
Education
Fullerton College
Franklin University April 2011 - Present
Aetna Building Maintenance September 2014 - October 2014
Robinson Investments, Ltd. July 2013 - August 2014
Human Resources Association of Central Ohio April 2011 - September 2013
ODW Logistics, Inc. July 2011 - July 2013
Fiserv January 2008 - July 2011
COPC December 2005 - January 2008
U.S. Army June 1997 - September 2006
Better Opportunities for Single Soldiers, U.S. Army April 1999 - June 2001
Skills
Recruiting, Employee Relations, Strategic Planning, Training, Organizational..., Logistics, HR Policies, New Hire Orientations, Interviews, Change Management, Employee Training, Resume Writing, Applicant Tracking..., Talent Acquisition, Onboarding, Employee Benefits, Employee Engagement, Talent Management, Leadership Development, Performance Management, Career Development, HRIS, Coaching, Team Building, Human Resources, Temporary Placement, Sourcing, Executive Search, Leadership, Deferred Compensation, Personnel Management, Management, Time Management, Payroll, College Recruiting, Workforce Planning, Succession Planning, Benefits Administration
Education
Keller Graduate School of Management of DeVry University 2012 — 2016
Master of Human Resource Management, Human Resource Management
Franklin University 2006 — 2010
Bachelor of Science, Human Resource Management
Fiserv June 2011 - Present
Fiserv August 2008 - May 2011
Fiserv 2008 - 2010
SunTrust Bank February 2006 - July 2008
SunTrust Bank 2003 - 2005
SunTrust Bank 2000 - 2002
TEC Textron 1996 - 2000
Applied Industrial Technologies 1988 - 1996
Skills
Program Management, Procurement, Supply Chain Management, Cross-functional Team..., Strategic Sourcing, Outsourcing, CRM, Facilities Management, SaaS, Process Improvement, Sourcing, Leadership, Training, Management, Vendor Management, Strategy, Project Management
Education
Thomas College 1991 — 1997
Business Administration and Management, General
Florida State University 1979 — 1981
A.A., Music Perfromance
St. Augustine High School 1974 — 1978
Cisco April 2007 - Present
Getronics October 2003 - April 2007
e-Bank June 2000 - October 2003
Cap Gemini Ernst & Young April 1999 - May 2000
Fiserv - InformEnt Business Unit July 1995 - March 1999
Fiserv December 1993 - June 1995
Mellon Information Services November 1988 - November 1993
Skills
CRM, Strategy, Business Intelligence, Business Development, Program Management, Start-ups, Management, Finance, Strategic Partnerships, Sales Management, Marketing, Public Speaking, Contract Negotiation, Leadership, Professional Services, Software Development, Policy, Outsourcing, Personnel Management, Cloud Computing, Team Building
Education
Franklin & Marshall College 1979 — 1983
The Ohio State University November 2012 - Present
RadGlass December 2013 - April 2015
Polymath Inventions February 2013 - April 2015
Fiserv June 2011 - November 2012
Fiserv September 2010 - June 2011
Ohio House of Representatives May 2010 - September 2010
Fiserv November 2006 - May 2008
CheckFree May 2004 - May 2005
Wheaton College September 2001 - June 2004
Skills
SQL, C#, Java, Agile Methodologies, Unix, SharePoint, Informatica, Six Sigma, Ancient Greek, Visual Studio, JavaScript, .NET, SDLC, Microsoft SQL Server, Databases, Testing, CRM, Software Development, Microsoft Office
Education
Franklin University 2008 — 2012
B.S., Management Information Systems, Summa Cum Laude, 4.0
Wheaton College
B.A., Philosophy and Ancient Languages
Fiserv November 2012 - Present
Fiserv July 2011 - November 2012
JPMorgan Chase September 2010 - July 2011
Direct Energy June 2007 - June 2010
Direct Energy 2004 - 2006
Computer Sciences Corporation 1999 - 2003
Enron Energy Services 1994 - 2003
Skills
Training, Performance Management, Operations Management, Contract Management, Management, Customer Service, Coaching, Marketing Communications, Business Process, Call Center, Project Management, Process Improvement, Team Leadership, Strategic Planning, Change Management, Leadership, CRM, Budgets, Business Analysis, Communications Planning, Microsoft Applications, PowerPoint, Corporate Communications, Vendor Management, Execution Focus, Strategy Implementation, Internal Communications, Call Centers, Human Resources, Strategic Communications, Project Planning, Marketing, Cross-functional Team..., Market Research, Account Management
Education
Franklin University
Bachelor of Science, Marketing - Business Management
Franklin University
Bachelor’s Degree, Bachelor of Science, Marketing and Business Management
Weebly August 2015 - Present
WebPT January 2013 - March 2015
Fiserv January 2002 - November 2012
Honeywell January 2001 - December 2001
Radio Shack January 1998 - January 2001
Duckwall Alco Stores Inc January 1997 - January 1998
Skills
Team Leadership, Team Building, Leadership, Process Improvement, Customer Service, Microsoft Office, Salesforce.com, SQL, Visio, Microsoft Excel, Sales, Business Analysis, Account Management, Project Management, Banking, Web Services, HTML, jQuery, HTML5, Python, Ruby, Management
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Holbrook High School 1991 — 1995
Diploma, General
A-lign July 2011 - Present
Fiserv July 2010 - July 2011
Exum Energy, Inc. 2006 - August 2010
GATX Corporation 2002 - 2005
Deloitte & Touche LLP 1998 - 2002
US Army 1990 - 1993
Skills
IT Audit, PCI DSS, Enterprise Risk..., Security, Security Audits, Network Security, Internal Audit, Internal Controls, Auditing, Vendor Management, FISMA, HIPAA, Information Technology, Security Architecture..., Sarbanes-Oxley, IT Management, Security Policy..., FFIEC, Data Center, Sarbanes-Oxley Act
Education
Florida State University - College of Business 1994 — 1998
Masters, Accounting Information Systems
Fiserv January 2014 - Present
Charles Schwab 2010 - January 2014
Assurant Solutions 2007 - 2010
AIG American General Life & Accident Insurance Co. 2007 - 2007
United Healthcare 2004 - 2006
Skills
Financial Services, Salesforce.com..., Customer Satisfaction, Insurance, Relationship Management, Process Improvement, Sales, Leadership, Performance Management, Training, Account Management, Team Building, Project Management, Coaching, Leadership Development, Strategic Planning, Employee Relations, Sales Management, Business Development, Customer Service, Customer Retention, Salesforce.com, Management, Competitive Analysis, Strategy, Sales Operations, Marketing
Education
Florida State University
Bachelor of Science, Business Management
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), With Distinction
Well Being Is January 2011 - Present
SQA - Software Quality Associates April 2013 - Present
Senior Quality Assurance Analyst Team Lead Project Management Business System Liaison February 2013 - April 2013
Fiserv November 2000 - February 2013
Fiserv November 2002 - October 2003
Fiserv November 2000 - October 2002
Skills
Theta Healing, Teaching, Wellness, Motivational Speaking, Reiki, Energy Healing, Wellbeing, Leadership, Holistic Health, Coaching, Prevention, Lifestyle, Stress Management, Quality Assurance, Business Analysis, Program Management, Wellness Coaching
Education
Institute for Integrative Nutrition 2010 — 2011
Health Coaching
Full Sail University 1999 — 2000
Associates, Digital Media
Southern Connecticut State University 1992 — 1996
Bachelor of Science (B.S.), Computer Science
Network It Easy, Inc. March 2015 - Present
Buckeye Micro Inc October 2013 - February 2015
The Waterman April 2012 - September 2013
Redemtech August 2011 - April 2012
Fiserv July 2011 - October 2011
Skills
Java, C++, Computer Repair, Database Administration, Technical Support, PHP, HTML, Windows 7, Operating Systems, Microsoft SQL Server, System Administration, Microsoft Excel, Windows Server, Servers, Customer Service, Microsoft Office, Active Directory
Education
Franklin University 2011 — 2013
Associate of Science (A.S.), Computer Programming
The Ohio State University 2004 — 2006
Clinical Psychology
Fiserv March 2015 - Present
Banfield Pet Hospital March 2013 - February 2015
Banfield Pet Hospital August 2011 - March 2013
Energy GPS May 2011 - July 2011
Axium January 2006 - March 2011
Freewire Broadband May 2005 - August 2005
Mentor Graphics October 2004 - May 2005
Skills
.NET, Microsoft SQL Server, Web Development, C#, WinForms, Design Patterns, LINQ, ASP.NET MVC, Graphic Design, WPF, Database Design, T-SQL, WCF, N-tier, jQuery, Windows Forms, Technical Writing, Enterprise Library, LAMP, Enterprise Architecture, Entity Framework, Bootstrap, Knockout, JavaScript, ASP.NET Web API, Agile Methodologies
Education
George Fox University 2001 — 2005
Bachelors of Science, Computer Science
Fiserv June 2015 - Present
Fiserv April 2013 - June 2015
Fiserv April 2004 - March 2013
CheckFree -- now part of Fiserv April 2002 - March 2004
Collective Technologies September 2000 - March 2002
Chick-fil-A December 1998 - September 2000
State of Florida January 1995 - December 1998
Education
Florida State University 1997 — 1998
Master's, Computer Science
Florida State University 1994 — 1997
Bachelor's (Cum Laude), Computer Science
Fiserv December 2013 - Present
Inweld July 2012 - October 2013
FedEx December 2008 - July 2012
FedEx SmartPost October 2008 - July 2012
CST Data December 2005 - March 2008
Skills
Windows 7, Windows XP Pro, Windows Server, Active Directory, Data Entry, Mac OS X, Linux Fedora, C++, Forklift Operator
Education
Gaston College 2011 — 2014
Associate's degree, Computer Programming
Fiserv December 2013 - Present
IBM May 2001 - December 2013
Skills
PMP, Requirements Analysis, Integration, PMO, IT Strategy, Solution Architecture, IT Service Management, Project Portfolio...
Education
Tennessee State University 1996 — 2001
Bachelor's degree, Computer Science
Francis Marion University 1995 — 1996
Electrical/Computer Engineering
Fiserv 2011 - 2013
OGE Energy Corp 2010 - 2011
McAfee 2006 - 2010
UT Southwestern Medical Center at Dallas 2004 - 2005
Ernst & Young 2002 - 2004
Cap Gemini Ernst & Young 2000 - 2002
Ernst & Young Consulting Services 1997 - 2000
CompuCom Systems - Dallas, TX 1995 - 1997
EDS - Management Consulting Services 1994 - 1995
Burlington Northern Railroad 1993 - 1994
Skills
Talent Acquisition, Recruitment Operations, Creative Sourcing, Full-cycle Recruiting, Global Recruitment, Contract Recruitment, Recruiting Metrics, Strategic Recruitment..., Permanent Placement, Recruiting, Sourcing, Enterprise Software, Start-ups, Applicant Tracking..., SDLC, Human Resources, Metrics, Mentoring Of Staff, Workforce Planning, Interviews, Management Consulting, Information Technology, Organizational..., Leadership, Project Management, Outsourcing, Taleo, Management, College Recruiting, Internet Recruiting, Technical Recruiting, Training, Networking, Executive Search, Onboarding, RPO, Talent Management, Benefits Negotiation, Professional Services, Screening, Employer Branding, Temporary Placement, Vendor Management, Screening Resumes, Personnel Management, HRIS, Succession Planning, Employee Engagement, Deferred Compensation, Performance Management
Education
Fort Hays State University
B.A.
Ulysses High School
Fiserv September 2014 - Present
Fiserv February 2010 - August 2014
Northrop Grumman Information Systems (Center for Disease Control Contractor) September 2009 - February 2010
Fiserv February 2009 - July 2009
Fair Isaac Corporation May 2003 - January 2009
Clarus Corporation January 1997 - May 2002
Skills
Visio, Team Building, Software Documentation, Leadership, Technical Writing, Business Analysis, Requirements Analysis
Education
Florida State University
Mercer University
MBA
Southern Polytechnic State University
Fiserv September 2011 - Present
Fiserv / CheckFree February 2008 - September 2011
Verizon Business November 2003 - January 2008
MCI July 2002 - November 2003
UUNET/MCI/WorldCom July 2000 - July 2001
CompuServe/WorldCom October 1998 - July 2000
CompuServe November 1994 - October 1998
Johnson Controls October 1991 - November 1994
Electronics and Space Co. / Emerson Electric September 1985 - October 1991
U.S. Army 511th MI Company September 1981 - September 1985
Skills
Vendor Management, Telecommunications, Troubleshooting, Cisco Technologies, Management, WAN, ITIL, Testing, Security, Disaster Recovery, MPLS, VoIP, Requirements Analysis, Technical Support, Networking, Data Center, IP, Business Analysis, IT Management, Integration, Routers, Visio, SDLC, VPN, Software Documentation, PMP, IT Operations, IT Service Management, SharePoint, Cloud Computing, Service Delivery, Information Technology, Professional Services, Virtualization, Incident Management, Process Improvement, System Administration
Education
Salem International University 2009 — 2010
MBA, Business
Ohio Dominican 1999 — 2001
Bachelors, Business
Franklin University 1989 — 1991
Associates, Electronic Engineering Technology
Fiserv January 2009 - Present
CheckFree Corporation, now part of Fiserv March 2004 - December 2008
CheckFree Corporation March 1999 - March 2005
CheckFree Corporation July 1997 - March 1999
Comp-U-Card International (Cendant) 1992 - 1994
Skills
PMP, Account Management, Customer Relations, Business Relationship..., Vendor Management, Requirements Analysis, SaaS, Program Management, Product Management
Education
Franklin University 2005 — 2006
MBA
Fiserv September 2012 - February 2015
SunTrust Bank January 2010 - September 2012
Pinnacle Airlines January 2008 - January 2010
CheckFree Corp. April 2006 - January 2008
CheckFree Corp. May 2004 - April 2006
EarthLink January 2003 - April 2004
Delta Technology January 2000 - December 2003
Delta Air Lines 1994 - 2003
Skills
Risk Management, ITIL, Business Continuity, Vendor Management, Disaster Recovery, Process Improvement, Change Management, Business Analysis, Program Management, Business Process..., SDLC, Six Sigma, IT Strategy, Business Process, PMO, IT Management, Governance
Education
University of South Florida 1994 — 1996
BS
Florida State University 1990 — 1994
Fiserv November 2014 - Present
Fiserv July 2004 - Present
Skills
Vendor Management, Business Analysis, SDLC, SaaS, Requirements Analysis, Enterprise Software, Software Project..., Professional Services, Integration, Strategy, Process Improvement, Business Process, Leadership, Call Centers, Program Management, Sales Operations, Product Management, CRM, Banking, PMP, Financial Services, Management, Team Building, Payments
Education
Franklin University 1997 — 1999
MBA
The Ohio State University 1985 — 1989
BSBA
FishNet Security February 2015 - Present
FishNet Security April 2014 - February 2015
FishNet Security August 2013 - April 2014
Fiserv March 2011 - August 2013
IBM Security Sysems (formerly ISS) August 2005 - March 2011
StaffIT February 2005 - August 2005
PAI August 2004 - October 2004
Wackenhut June 2004 - August 2004
Tennessee Institute of Electronics September 2000 - April 2001
Skills
Vulnerability Assessment, Network Security, CISSP, Firewalls, Checkpoint, Intrusion Detection, IDS, Information Security, IPS, Computer Security, Disaster Recovery, Cisco Technologies, Juniper, ISS, Sourcefire, Vulnerability Management, McAfee, Network Administration, Security, Nessus, Security Operations..., Security Analysis, SiteProtector, Proventia, SIEM, LogRhythm, QRadar, McAfee ESM, ArcSight, Threat Analysis, Vulnerability Scanning, Malware Analysis, Snort, Managed Security..., Information Technology, DLP, Backtrack, Antivirus, Microsoft Certified..., Internet Security, Technical Support, TCP/IP, CompTIA Network+..., Security Operations, Cyber-security, A+ Certified, IBM Certified, Cisco IPS, RedHat, Ubuntu
Education
Fountainhead College of Technology 2000 — 2004
Bachelor's Degree, Network Security and Forensics
Fountainhead College of Technology 2000 — 2004
Bachelor's Degree, Technical Management
Tennessee Institute of Electronics 2000 — 2001
Associate's Degree, Information Technology
Fiserv March 2009 - Present
Fiserv BANKLINK August 2008 - February 2009
Fiserv January 2002 - August 2008
Fiserv September 2002 - September 2005
First Data Corporation June 2000 - November 2001
First Data Corporation 1999 - 2000
Bank One Corporation 1997 - 1999
Bank One Corporation 1992 - 1996
Advanced Processing Solutions, Inc. 1990 - 1993
Bank One Corporation 1990 - 1992
Skills
Customer Relations, Payments, Product Management, Operations Management, P&L Management, Credit, Customer Service, Strategy, Call Centers, Team Building, Product Marketing, Management, CRM, Vendor Management, Start-ups, Banking, Product Development, Cash Management, Electronic Payments, Cross-functional Team..., Forecasting, ACH, Executive Management, E-commerce, Credit Cards, Finance, Business Development, Payment Card Processing, Debit Cards, Financial Services, Internet Banking, Budgets, Business Analysis, Risk Management, Relationship Management, Payment Systems, Strategic Partnerships, Process Improvement, Selling, Portfolio Management, Treasury Management, Outsourcing, Mergers & Acquisitions, Merchant Services, Business Process..., Mobile Payments, Sales
Education
Franklin University 1979 — 1982
Accounting & Finance
Blank Slate Animation LLC. May 2014 - Present
Turner Broadcasting March 2013 - May 2014
Turner Broadcasting October 2010 - March 2013
Fiserv January 2008 - February 2010
Skills
Advertising, PeopleSoft, Accounts Receivable, Financial Analysis, Management, Account Reconciliation, Digital Media, Final Cut Pro, Analysis, Photoshop, Video, Access, PowerPoint, Computer Animation, Leadership, Revenue Recognition, Microsoft Excel, Accounts Payable, Financial Accounting, Cost Accounting, Multimedia, Microsoft Word, Computer Graphics, Illustrator, QuarkXPress, Bryce, Maya, E-on Vue, Reallusion iClone..., Character Concept Design
Education
Full Sail University
Master's Degree, Arts, Entertainment, and Media Management
University of North Georgia 2002 — 2006
Bachelor's Degree, Finance, General
Fiserv 2008 - Present
CheckFree Investment Services January 2003 - Present
Education
Fordham University
BA, Economics and Math
Fiserv January 2005 - Present
John H. Harland May 2000 - July 2004
Intervoice-Brite January 1999 - May 2000
Intervoice-Brite January 1998 - January 1999
Brite Voice Systems 1990 - 1998
Mycro-Tek 1987 - 1989
Skills
Online Help, FrameMaker, RoboHelp, Technical Writing, Software Documentation, Visio, SnagIt, Requirements Analysis, Technical Documentation, Online Help Development, Technical Communication, Requirements Gathering, Manuals, SharePoint, Management, Agile Methodologies, SDLC, User Acceptance Testing, Adobe Acrobat, Waterfall, XML, Leadership, Functional...
Education
Fort Hays State University 1982 — 1986
Fiserv February 2015 - June 2015
Novelis June 2013 - December 2014
TEKsystems 2013 - 2014
TEKsystems 2013 - 2014
The Home Depot February 2013 - May 2013
Turner Broadcasting March 2012 - January 2013
Piedmont Healthcare February 2012 - March 2012
InterCall February 2011 - October 2011
AT&T November 2007 - December 2008
AT&T July 2007 - October 2007
Skills
Quality Center, SLA, Test Director, Legato, Word, Niku, MS Project, SDLC, Visio, Project Planning, Vendor Management, Requirements Analysis, Software Project..., Program Management, PMBOK, Process Development, Agile, Process Improvement, Quality Assurance, PMI, Requirements Gathering, Vendor Relations, SharePoint, Telecommunications, Testing, User Acceptance Testing, Disaster Recovery, Change Management, Clarity, RFP, Business Analysis, Agile Methodologies, Microsoft Word, Management, Process Simulation, Project Management, Leadership, IT Strategy, PMO, Business Intelligence, Mobile Devices, Cloud Computing, Databases, PMP, Agile Project Management, Integration, Analysis, System Deployment, Project Portfolio..., Data Center
Education
Florida State University 1972 — 1974
Miami Dade College 1971 — 1974
Associates in Arts/Science, Pre-Med
Saint Leo University 1969 — 1972
Deerbourne Private School 1966 — 1968
Advanced Academic, Biology
Fiserv May 2008 - Present
Alliance Data September 2005 - May 2008
Accenture 1991 - 2005
Skills
SDLC, Software Development, Project Management, Outsourcing, Leadership, IT Strategy, PMP
Education
Furman University 1986 — 1990
BA, Computing/Business
Fiserv 2008 - Present
AOL 1998 - 2005
Skills
Analysis, Call Centers, Cross-functional Team..., Leadership, Management, Outsourcing, Program Management, Project Management, Strategy, Team Management, Vendor Management, CRM, Change Management, Mergers, Process Improvement, Quality Assurance, SDLC, Strategic Planning, Training
Education
Franklin University 2002 — 2006
MBA, Business Management, Executive Coaching
DTCC April 2012 - Present
Fiserv January 2009 - August 2011
Fiserv ISS May 2006 - January 2009
Fiserv ISS January 1995 - May 2006
Retirement Accounts, Inc January 1984 - December 1994
Skills
Integration, Data Conversion, Operations Management, Problem Solving, SQL, Budgeting, Microsoft Office, Mutual Funds, Budgets, Leadership, Financial Services, Management, Business Analysis, Strategy, Finance, Securities, Software Documentation, Analysis, Risk Management, Vendor Management, Visio, Process Improvement, Requirements Gathering, Business Intelligence
Education
Florida State University - College of Business 1981 — 1983
BS, Business
Miami Dade College 1979 — 1981
AA, Acccounting
The Home Depot July 2013 - March 2014
The Home Depot March 2011 - July 2013
Fiserv October 2010 - February 2011
CareerBuilder.com July 2007 - August 2009
Iron Mountain Intellectual - Property Management September 2005 - July 2007
Skills
Data Analysis, Long-term Customer..., Account Management, Digital Marketing, Online Marketing..., Analysis, Management, Marketing, Strategy, E-commerce
Education
Georgia State University, Robinson College of Business 2005 — 2010
Master of Business Administration, Operations Management
Florida State University - College of Business 1998 — 2003
Bachelor of Business Administration, Marketing and Management Information Systems
Fiserv May 2014 - Present
KeyBank January 2008 - April 2014
Union State Bank August 2006 - December 2007
Union State Bank December 2003 - July 2006
Lady Foot Locker September 2001 - December 2003
Hold Brothers Inc. August 1999 - September 2001
Skills
Workforce Planning, Organizational..., Leadership Development, Organizational..., HR Policies, Coaching, PeopleSoft, Organizational Design, Training, Interviews, Human Capital, New Hire Orientations, Strategic Planning, Career Development, Hiring, College Recruiting, Performance Appraisal, Employee Training, Change Management, Personnel Management, Staff Development, Business Process..., Training Delivery
Education
Iona College 2006 — 2009
MBA, Management
Fordham University 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, Human Resources
Fiserv April 2002 - Present
Education
Florida State University - College of Business
Fiserv February 2005 - Present
Education
Fort Valley State University 1989 — 1994
Fiserv December 2007 - Present
CheckFree Corporation January 2006 - December 2007
CheckFree Corporation May 2001 - January 2006
Skills
Business Analysis, Process Improvement, Vendor Management, SDLC, Requirements Gathering, Requirements Analysis, PMO, Software Project..., Business Requirements, PMP, Business Process, Agile Methodologies, SharePoint, Program Management, Visio
Education
Franklin University 2002 — 2006
Bachelor of Science Business Administration, Business, Marketing
Gahanna Lincoln High School 1990 — 1994
Fiserv 2012 - 2014
Fiserv 2008 - 2011
CheckFree (Acquired by Fiserv) 2005 - 2007
CheckFree 2003 - 2004
Concentus Technology Corporation 1998 - 2002
LCI International 1996 - 1997
LCI International 1994 - 1996
Ameritech 1992 - 1994
Ameritech 1990 - 1992
Ameritech 1990 - 1991
Skills
Treasury Management, Financial Modeling, Mergers, Financial Analysis, Acquisition Integration, Finance, Mergers & Acquisitions, Risk Management, Strategic Financial..., Cash Management, Financial Services, Forecasting, Corporate Finance, Sarbanes-Oxley Act, Financial Reporting, Executive Management
Education
Franklin University
Bachelor of Science (B.S.), Business Management
Franklin University
Bachelor of Science (B.S.), Marketing
Franklin University
Accounting, 120 of 136 credit hours
Intuit November 2011 - Present
Intuit November 2011 - Present
Fiserv June 1999 - January 2011
Fiserv April 2004 - October 2008
CheckFree Corporation February 2001 - December 2001
Electronic ReturnsFISERV June 1999 - February 2001
General Medical January 1998 - January 1999
McKesson General Medical June 1996 - January 1998
Foster Medical Supply/General Medical/McKesson General Medical) January 1990 - June 1996
Skills
SAS, SQL, JMP, Visio, Data Analysis, CRM, Analysis, Segmentation, Risk Management, Business Objects, Predictive Analytics, Analytics, Business Intelligence, SAS programming
Education
Franklin University 2007 — 2013
Management Information Sciences
Columbus State Community College 1992 — 2004
A.A.S, Business Management
Mohonasen High School 1988 — 1988
Regents High School Diploma, NYS Regents Diploma
Fiserv July 2015 - Present
Cardinal Health February 2012 - July 2015
Cardinal Health July 2009 - February 2012
Cardinal Health November 2006 - July 2009
CheckFree 1998 - 2006
Skills
Process Improvement, Forecasting, Vendor Management, Team Management, Business Analysis, Visio, Data Analysis, Call Center, Leadership, Call Centers, SDLC, Business Process..., Business Intelligence, Software Documentation, Six Sigma
Education
Franklin University 1999 — 2002
BS, Computer Science
Kent State University 1990 — 1994
Biology
D+H U.S. Operation July 2006 - Present
Marriott Vacation Club International 2004 - 2006
Fiserv 1998 - 2004
Skills
Business Analysis, Requirements Analysis, Software Implementation, Requirements Gathering, SharePoint, Software Documentation, CRM, Business Intelligence, Business Requirements, Vendor Management, User Acceptance Testing, Integration, SQL, Process Improvement
Education
Florida Technical College 1997 — 1997
University of Puerto Rico 1980 — 1983
Fiserv August 2015 - Present
State of Michigan April 2014 - August 2015
Arrow Electronics/Redemtech Inc January 2007 - October 2013
Yaskawa Electric America January 2000 - December 2006
Central African Building Society (CABS) January 1997 - 1999
Skills
TCP/IP, Process Improvement, Procurement, PMP, SDLC, Business Analysis, Business Intelligence, Project Planning, Program Management, Software Development, Microsoft SQL Server, Management, IT Strategy, Quality Assurance, Project Delivery, Project Management, Requirements Analysis, Business Process, SQL, Agile Methodologies, Integration, Software Project..., Analysis, Databases, Software Documentation, CRM, Testing, Visio, Agile Project Management, Project Portfolio..., Team Leadership, Team Management, Vendor Management, IT Management, IT Service Management, Disaster Recovery, Enterprise Software, Requirements Gathering, Cross-functional Team..., ITIL, Data Warehousing, Troubleshooting, User Acceptance Testing, SharePoint, Business Process..., Change Management, Enterprise Architecture, Security, Data Center, Telecommunications
Education
Keller University 2010 — 2012
Master's, Project Management, 3.8
Franklin University 2005 — 2007
Master of Business Administration (MBA), Organizational Leadership, 3.8
Franklin University 2001 — 2004
Bachelor of Science (BSc), Computer Science, 3.5
Fiserv January 2012 - Present
Fiserv April 2008 - Present
Market Probe October 2006 - April 2008
Skills
SQL, C#, Software Development, SDLC, Agile Methodologies, AJAX, SharePoint, Business Intelligence, Microsoft BI Suite, Requirements Analysis, Web Services, ASP.NET
Education
Gannon University 2005 — 2006
Master of Science, Computer and Information Science
Fiserv August 2014 - Present
Fiserv CBS Worldwide May 2000 - August 2014
Harland Financial Solutions (f/k/a Phoenix International) 1996 - 2000
Kirchman Corporation 1994 - 1996
SouthTrust Bank 1989 - 1994
Skills
Business Analysis, SDLC, Requirements Analysis, Visio, Requirements Gathering, Software Development, Banking, Vendor Management, Software Project..., Business Process..., Business Intelligence, Integration, Business Requirements
Education
Florida State University 1979 — 1984
B.S., Finance
ISC Motorsports May 2011 - Present
Sunera June 2008 - September 2011
ABT Solutions February 2007 - June 2008
Harcourt March 2002 - February 2007
Fiserv January 1997 - March 2002
Education
Frostburg State University
BS, Computer Science
Accenture Software for P&C Insurance February 2014 - Present
Accenture June 2012 - January 2014
StoneRiver August 2008 - June 2012
Fiserv July 2005 - August 2008
Computer Sciences Corporation September 1986 - June 2005
Skills
Business Analysis, SharePoint, Project Management, Software Project..., Project Planning, SDLC, Requirements Gathering, Property & Casualty..., Waterfall, Agile Methodologies, Analysis, Requirements Analysis, Microsoft Excel, PMO, Resource Allocation, RUP, Scrum, User Stories, PMP, Project Portfolio..., Visio, Software Development, Director level, Program Management..., Implementation Planning, SaaS, Windows Azure, Cloud Computing
Education
Francis Marion University 1983 — 1986
Bachelors of Science, Computer Science, Business Management
Fiserv July 2014 - Present
ACI Worldwide March 2008 - July 2014
The Pampered Chef July 2006 - May 2010
ADP, Inc. January 2005 - March 2008
ADP, Inc. September 2003 - January 2005
ADP, Inc. 2000 - September 2003
Intimacy January 1998 - January 2000
Sarasota County January 1996 - January 1998
U.S. Army Corps of Engineers January 1993 - January 1995
Skills
Project Coordination, Project Planning, Product Management, Leadership, Government, Project Management, Human Resources, Management, Consulting, Sales, Analysis, Integration, Business Process, Risk Management, Strategy, Training, Management Consulting, Crystal Reports, Product Strategies, Agile Methodologies, SDLC, Vendor Management
Education
Florida State University 1990 — 1996
Bachelor of Science, Civil Engineering
Bishop Kenny High School 1986 — 1990
Fiserv August 2014 - Present
Fred Pryor Seminars and CareerTrack January 2014 - July 2014
BNY Mellon August 2013 - October 2013
American Airlines March 2013 - May 2013
DaVita Dialysis July 2011 - March 2013
Capital One - Commercial Banking June 2011 - June 2011
TD Bank May 2011 - June 2011
Wells Fargo / Wells Brokerage Services October 2010 - March 2011
PNC Bank February 2010 - October 2010
Bank of America July 2009 - November 2009
Skills
Training Delivery, Coaching, Team Building, Leadership Development, Public Speaking, Change Management, Call Centers, CRM, Training, Salesforce.com, Integration, Employee Training
Education
Franklin University
Fiserv May 2005 - Present
Fiserv June 2004 - May 2005
CheckFree September 2002 - June 2004
Education
Franklin University
Fiserv March 2013 - Present
Cleartel Communications March 2007 - April 2013
Talk America 2000 - 2007
Access One Communications 1998 - 2000
American Network Exchange 1993 - 1998
Skills
Telecommunications, VoIP, Strategic Planning, Vendor Management, Start-ups, Account Management, Process Improvement, Business Analysis, Accounting
Education
University of Central Florida 1994 — 1996
MBA
Florida State University - College of Business 1989 — 1993
BS, Finance
Telavance, Inc. March 2013 - Present
Fiserv April 2010 - March 2013
Daylight Forensic & Advisory LLC June 2009 - May 2010
Integrated Compliance Solutions January 2009 - June 2009
Metavante Risk and Compliance Solutions May 2002 - January 2009
Prime Associates/Metavante 2002 - 2008
Fundtech Ltd. 1994 - 2001
BankAmerica International 1992 - 1994
National Commercial Bank 1984 - 1992
Manufacturers Hanover Trust 1981 - 1984
Skills
AML, Banking, Financial Risk, Fraud, Financial Services, KYC, Risk Management, Payments, Due Diligence, Compliance, Loans, Enterprise Risk..., Securities, Sales Management, Software Solution Sales, Account Management, Operational Risk, Credit, Enterprise Software, Management, Payment Systems, Commercial Banking, Financial Institutions, Relationship Management, Transaction Processing, Strategic Planning, Professional Services, Electronic Payments, Internet Banking, Operational Risk..., Credit Cards, Finance, Product Management, Business Development, Portfolio Management
Education
Fordham University
Pace University - Lubin School of Business
Comcast Cable May 2013 - Present
Charles Schwab August 2007 - December 2012
Fiserv January 2008 - July 2008
Skills
Management, Corporate Communications, Financial Services, International Relations, Salesforce.com, Account Management, Customer Retention, Sales, Call Centers, CRM, Direct Sales, Sales Operations, Customer Experience, Sales Management, Cold Calling, Sales Process, Business Development, Product Management, Vendor Management, Leadership, Marketing, Solution Selling, Telecommunications
Education
University of Denver 2011 — 2012
Master of Professional Studies, Organizational Leadership, Fundraising and Philanthropy
Florida State University - College of Business 2007 — 2010
Master of Business Administration (M.B.A.), Master of Business Administration, Concentration in Marketing
University of Florida - Warrington College Of Business 2004 — 2007
Bachelor of Business Administration (B.B.A.), Strategy and Finance
Florida State University 2002 — 2004
Bachelor of Science (B.S.), Fashion Merchandising
Fiserv June 2015 - Present
Beauty Leaf Incorporated December 2013 - Present
Capital One Bank October 2011 - 2014
Centurion Home Loans July 2007 - October 2011
Wells Fargo March 2006 - July 2007
Centurion Home Loans November 2001 - April 2006
KeyBank February 1997 - November 2001
First Interstate Bank/Wells Fargo Bank February 1993 - February 1997
Skills
Mortgage Lending, Finance, Sales Management, Commercial Banking, Customer Service, Marketing Strategy, Management, Strategic Planning, Sales, Marketing, Residential Homes, Loans
Education
George Fox University 2013 — 2015
Bachelor of Science (BS), Project Management, 3.97 GPA
Portland Community College 2010 — 2013
Transfer Degree, Business, 3.72
Seton Hall University School of Law
Master of Jurisprudence, Compliance
Fiserv August 2012 - Present
Best Buy September 2008 - August 2012
Sprint 2006 - 2008
Skills
Account Reconciliation, Microsoft Word, Microsoft Excel, Customer Service, Process Improvement, Microsoft Office, Access, Sales, Team Building, Analysis
Education
Franklin University 2010 — 2012
Bachelor of Arts (B.A.), Forensic Accounting
University of Phoenix 2008 — 2010
Business Management
Fiserv August 2011 - Present
Kaplan Higher Education August 2009 - August 2011
McKesson Provider Technologies February 2003 - May 2009
Kroger - Pharmacy January 1998 - February 2003
Skills
Compliance, Auditing, Research, Policy, Process Improvement, Security, Team Building, Quality Assurance, Risk Management, Employee Relations, Contract Negotiation, Healthcare, Change Management, Management, Training, Coaching, Leadership, Privacy Law, Risk Assessment, Legal Research
Education
Kaplan University 2011 — 2013
BS, Healthcare Administration
Athens Technical College 2001 — 2003
AAS, Paralegal
Florida State University 1995 — 1998
Philosophy
Fiserv September 2012 - Present
Fiserv June 2009 - September 2012
Matria Healthcare December 2006 - March 2009
Checkfree 2001 - 2006
Skills
Financial Analysis, Financial Modeling, Sarbanes-Oxley Act, Financial Reporting, Strategic Financial..., Accounting, Variance Analysis, General Ledger, Forecasting, Financial Planning
Education
Furman University 1996 — 2000
BA, Accounting
PNC BANK May 2013 - Present
TEKsystems for PNC Bank February 2013 - May 2013
Safeguard Properties March 2010 - February 2013
TEKsystems for Bank of New York Mellon September 2009 - March 2010
Tek Systems, Inc for Allstate Insurance December 2008 - September 2009
YRC Worldwide Technologies, Inc 2007-2008 November 2006 - December 2008
Fiserv December 2003 - November 2006
Rockwell Automation January 2000 - January 2003
Rockwell Automation January 1995 - January 2000
Rockwell Automation January 1989 - January 1995
Skills
Solaris, Unix, Red Hat Linux, Servers, AIX, Shell Scripting, Apache, Perl, System Administration, Operating Systems, Databases, Active Directory, Security, Disaster Recovery
Education
Kent State University 1990 — 1993
Postundergraduate, Computer Science
Gannon University 1980 — 1986
Bachelor of Science, Computer Science
AirWatch by VMware March 2015 - Present
Fiserv September 2014 - March 2015
Ventyx, an ABB Company January 2013 - September 2014
Manheim September 2012 - January 2013
InterContinental Hotels Group October 2011 - September 2012
Macy's Systems and Technology July 2011 - September 2011
Daugherty System May 2011 - July 2011
Citrix August 2010 - May 2011
Healthport LLC July 2009 - August 2010
AT&T 2006 - 2009
Skills
Unix, Web Services, Mainframe, JMeter, SQL*Plus, ISTQB Certified, Quality Center, SDLC, QTP, Test Planning, Testing, User Acceptance Testing, LoadRunner, Web Testing, Leadership, Business Analysis, Agile Methodologies, Test Automation, Performance Testing, Scrum, Test Strategy, Quality Assurance, Business Requirements, Agile Project Management, Test Cases, Databases, HP Quality Center, Oracle, HP QTP, Requirements Gathering, Integration Testing, Software Quality..., Regression Testing, Manual Testing, Requirements Analysis
Education
Florida State University 2001 — 2004
Master of Science, Electrical Engineering
Madras University 1997 — 2001
Bachelor of Engineering, Instrumentation and Control Engineering
Fiserv April 2009 - Present
West Dummerston Builders, Inc. October 2003 - July 2008
Experian 2000 - 2003
Experian 2000 - 2003
Paysys International, Inc. 1994 - 2000
Credit Card Software, Inc. January 1987 - January 1989
Vermont National Bank 1981 - 1987
United States Air Force January 1977 - January 1981
Skills
Business Development, Management, Leadership, Sales, Project Management, Integration, New Business Development, Contract Negotiation, Process Improvement, Strategic Planning, Project Planning
Education
Franklin Pierce University 1984 — 1987
Bachelor's, Business Administration
University of Oklahoma 1985 — 1985
Certificate, ABA National School of Bankcard Management
Greenfield Community College 1981 — 1984
Associate's, Accounting
Fiserv March 1999 - Present
Education
Gannon University 1991 — 1996
Bachelors degree, Science/Physical Therapy
Royal Hill Web May 2012 - Present
SIGMA ALDRICH June 2015 - Present
Wild Impact Marketing March 2015 - April 2015
Fiserv March 2014 - December 2014
City of Racine February 2014 - March 2014
College of American Pathologists (CAP) April 2013 - July 2013
UMB Fund Services September 2010 - April 2013
Walgreens March 2010 - September 2010
Develop eComerence Sites and administrator users using the ATG CMS Tool Update and create weekly sal August 2009 - October 2009
Metavante Corporation July 2006 - March 2007
Skills
Oracle, SQL, Project Management, HTML, Web Project Management, Oracle WebCenter, Web Content, Programming, Database Administration, PowerPoint, Marketing, Team Leadership, Web Analytics, JavaScript, Web Applications, Customer Service, Web Development, CSS, CMS, Software Development, Leadership, XML, jQuery
Education
2004 - 2007 Gateway Technical College - Biocatt Center 2004 — 2007
Degree IT e; e, business Programming; business computer
Gateway Technical College 2004 — 2007
Associate's degree, IT eBusiness Programming
Fiserv January 2012 - Present
JPMorgan Chase May 2011 - November 2011
GEHC January 2006 - September 2010
IDX Systems November 2000 - December 2005
Bank of America October 1995 - October 2000
CIBC June 1992 - September 1995
Skills
TAL, COBOL, SQL, C, Software Development, Problem Solving
Education
University of Waterloo 1989 — 1991
B.Math, Computer Science/Statistics
Fudan University 1986 — 1988
Operations Research
Fiserv December 2014 - Present
ERS Group August 2004 - December 2014
ERS Group August 1991 - August 2004
Skills
Employment Law, Research, OFCCP, Human Resources, Deferred Compensation, HRIS, Employee Relations, Stata, Economics, SAS, Analysis, Litigation, FLSA, EEOC, Policy
Education
Tallahassee Community College 1994 — 1998
Florida State University
Fiserv August 2003 - Present
Alltel Information Service - United Kingdom January 2000 - August 2003
Alltel Information Services July 1997 - December 1999
Alltel Information Services April 1993 - June 1997
Fortune Mortgage Company May 1985 - March 1993
The Kissell Company January 1980 - April 1985
Skills
Financial Services, Business Analysis, CRM, Management, Project Management, Account Management, Vendor Management, Analysis, Consulting, Business Process..., Sales, Banking, Risk Management, Process Improvement, Relationship Management, Business Development, Business Strategy, Strategy, Leadership, Outsourcing
Education
Franklin University 1972 — 1976
Bachlor or Science, Accounting
Fiserv April 1999 - Present
RTM 1995 - 1999
Skills
Business Analysis, Process Improvement, Product Management, Business Intelligence, SharePoint, Data Analysis, Change Management, Analysis, Business Requirements, Risk, Requirements Analysis, Compliance, Visio, Agile, Banking, Requirements Gathering, Documentation, SDLC, Business Process..., Six Sigma, Excel, Microsoft Office, Crystal Reports, MS Project, Process Development, EDI, Data Modeling, database modeling, Test Data, Test Planning, Software Documentation, Database Design, Software Design, Cognos, ACH, PEP+, Report Writing, Acceptance Criteria, User Acceptance Testing, Use Case, Version One, Computer Software..., Creation Of Training..., HTML, VBA, ETL Tools, ETL, Internet Banking, Process Simulation, Agile Methodologies
Education
Furman University 1988 — 1992
BA, Business Administration
Alice Drive Elementary
Wal-Mart Stores, Inc., Supply Chain Division October 2013 - Present
Fiserv January 2011 - August 2013
Telerx Maketing Inc June 2008 - January 2011
Telerx Marketing Inc May 2007 - June 2008
Skills
Talent Management, Employee Relations, Onboarding, HRIS, Personnel Management, Coaching, Performance Management, Organizational..., Analysis, Payroll, Talent Acquisition, Benefits Administration, Strategic Planning, Interviews, Employee Engagement, HR Policies, New Hire Orientations, Conflict Resolution, Succession Planning, Management, Job Descriptions, Applicant Tracking..., Call Centers, Cross-functional Team..., Temporary Placement, Customer Service, Workforce Planning, Employee Benefits, Human Resources, Recruiting, Leadership, Policy, Deferred Compensation, Program Management, FMLA, Employee Training, Internet Recruiting, Administration, Vendor Management, Hiring, HR Consulting, Employer Branding, Benefits Negotiation, College Recruiting, Screening Resumes, Technical Recruiting, Screening, Training, Sourcing, ADP Payroll
Education
Gardner-Webb University 2004 — 2006
MBA, Business Administration
Barber-Scotia College 2000 — 2004
BS, Business Administration
School name:
Fiserv October 2013 - June 2014
Knights of Columbus August 2010 - February 2011
Cablevision April 2009 - August 2010
Skills
Windows 7, Technical Support, Software Installation, XP, Microsoft Office, Windows 8, Active Directory, Cisco VPN, Lync, Remote User Support, Lotus Notes, Virus Removal, Spyware, RSA Security, Checkpoint Security, OS Migration, Mac OS, GoToAssist, CompTIA A+, Hardware Installation, Hardware Diagnostics, Printers, Professional Phone..., McAfee Antivirus, Customer Service, Laptops, Software Documentation, Windows XP, Hardware, Networking, Troubleshooting, Help Desk Support
Education
Full Sail University 2013 — 2016
Bachelor of Science (BS), Internet Marketing, Senior
Hartford Public High School 2000 — 2004
Fiserv Corp February 2012 - February 2014
Fiserv November 1999 - February 2012
Standard Federal Bank Troy MI February 1997 - May 1998
Skills
Business Analysis, Call Centers, Process Improvement, ITIL, Quality Management, Process Engineering, Team Leadership, Visio, Six Sigma, Project Management, Business Intelligence, SharePoint, Enterprise Software, Quality Assurance, Analysis, Program Management, Management, Vendor Management, Leadership, Customer Experience, Coaching, Software Documentation, Business Process..., Job Coaching, Training, Organizational..., Program Development, Leadership Development, Change Management
Education
Aquinas Institute of Religious Studies, Grand Rapids, MI 1980 — 1982
MA Religious Education, Systematic Theology, Adult Education, 3.9
Franciscan University of Steubenville 1977 — 1978
Bachelor of Arts (B.A.), English Literature and Theology
Sacred Heart Seminary 1971 — 1975
3 years college, English Literature and Theology
NCDP December 2012 - Present
GCDP June 2010 - Present
Gaston County for Change May 2008 - January 2013
Fiserv February 2012 - December 2012
NCDP August 2012 - November 2012
Skills
Political Campaigns, Government Relations, Public Speaking, Political Consulting, Non-profits, Grassroots Organizing, Customer Service..., Regional Field Director
Education
University of Phoenix 2011 — 2013
Bachelor of Applied Science (BASc), Public Sector
Gaston College 2009 — 2010
North Carolina Certificate I &II, Early Childhood Education and Teaching
Douglas County School District July 2007 - Present
Fiserv 1985 - 1998
Education
Franklin College 1979 — 1983
B.A., Business
Wells Fargo April 2013 - Present
Fiserv February 2008 - March 2013
Education
Gannon University 2005 — 2007
MS, CIS
CBCInnovis August 2014 - Present
Fiserv March 2013 - August 2014
TEKsystems February 2012 - March 2013
DFAS December 2009 - February 2012
Holbrook & Manter July 2007 - December 2009
Skills
HTML, CSS, JavaScript, PHP, jQuery, A+, Parsing, Microsoft Excel, Databases, Data Analysis, Payroll, Access, Oracle, SQL, Visio, Database Design, Accounting, Windows, Microsoft SQL Server, Auditing, Network + Certified
Education
Franklin University 2009 — 2011
Bachelor of Science, Web Development
Marion Technical College 2005 — 2007
Associate Degree of Applied Business, Accounting
Fiserv January 2010 - Present
Fiserv January 2007 - January 2010
Fiserv January 2005 - January 2007
CheckFree January 2002 - January 2005
CheckFree Corporation January 2001 - January 2002
EC Payments January 2000 - January 2001
CheckFree Corporation January 1997 - January 2000
CheckFree Corporation January 1994 - January 1997
CheckFree Corporation October 1990 - January 1994
Skills
Product Management, Product Marketing, SaaS, Strategy, CRM, Cross-functional Team...
Education
Franklin University 2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
Ohio University 1986 — 1990
BS Journalism, Advertising Management / Journalism
Bronco Federal Credit Union October 2004 - Present
ATC Panels April 2007 - February 2008
International Paper November 2001 - April 2003
Fiserv 1994 - 2001
Skills
Transportation, Sales Management, Customer Relations, Customer Service, Microsoft Office, Problem Solving, Project Planning, Sales, Microsoft Excel, Outlook, Shipping, 3PL
Education
Gannon University 1989 — 1993
BA, English-Communications; Emphasis in Business
Fiserv April 1992 - Present
Precision Computer Systems May 1986 - April 1992
Unisys November 1977 - April 1986
Skills
Sales, Sales Operations, Account Management, SaaS, Salesforce.com, Enterprise Software, Sales Process, Direct Sales, Selling, CRM, Strategic Partnerships, Cloud Computing, Channel Partners, Lead Generation, Cold Calling, Product Management, Pre-sales, Managed Services, B2B, Product Marketing, Business Development, Sales Management, Sales Presentations, New Business Development
Education
Fort Hays State University
Bachelor of Science (BS), Communications
Fiserv April 2015 - September 2015
The Strauss Group May 2014 - February 2015
Five Star Bank January 2013 - January 2014
Selective Staffing Solutions 2012 - 2012
M&T Bank September 2000 - February 2009
Education
Genesee Community College 1997 — 1998
Associate of Arts and Sciences (AAS), Paralegal
Genesee Community College 1982 — 1984
Associate of Arts and Sciences (AAS), Accounting and Business/Management
Fiserv 1986 - 2009
Education
Front Range Community College 2011 — 2016
Associate of Arts and Sciences (AAS), Medicine
Merrill Lynch January 2014 - Present
Fiserv April 2009 - August 2013
Merrill Lynch August 2007 - March 2009
Merrill Lynch June 2006 - August 2007
Merrill Lynch October 2003 - June 2006
Merrill Lynch April 2002 - October 2003
Skills
Relationship Management, Customer Service, Legal Assistance, Salesforce.com, Negotiation
Education
Florida State University
Bachelor of Science (BS), Psychology
Fiserv February 2012 - December 2013
Bartunek Group 2007 - 2010
Skills
Call Centers, Troubleshooting, Customer Service, Technical Support, Business Analysis, Process Improvement, Vendor Management, Active Directory, Software Documentation, System Administration, Visio
Education
University of North Carolina at Charlotte 2002 — 2007
Anthropology/ Archaeology, Anthropology, A
Gaston College
Associate of Arts (A.A.), Business Administration and Management, General
Cisco September 2014 - Present
IBM June 2014 - September 2014
IBM April 2013 - June 2014
IBM February 2011 - April 2013
IBM March 2007 - February 2011
IBM January 2005 - March 2007
IBM October 1998 - January 2005
PNC Bank 1997 - 1998
Innovated Systems Incorporated 1996 - 1997
Fiserv 1988 - 1996
Skills
Solution Selling, Analytics, Solution Architecture, Data Warehousing, Business Analytics, Consulting, Data Warehouse..., Data Integration, Data Modeling, Data Governance, Sales Enablement, Issue Based Consulting, Big Data Strategy, sales, Sales Management, Sales Operations, Tactical Sales Planning, Sales, Business Intelligence, Strategy, Cloud Computing, CRM, Pre-sales, Program Management, Business Analysis, Enterprise Software
Education
Geneva College
Bachelor of Science (B.S.), Business Administration
Geneva College
Bachelor of Arts (B.A.), Economics
Beverage-Air May 2006 - Present
Fiserv February 2001 - May 2006
Skills
Deferred Compensation, Team Building, Succession Planning, HRIS, HR Policies, Workforce Planning, Onboarding, Employee Engagement, Strategic HR, Talent Management
Education
Geneva College
Master's degree, Organizational Leadership and Development
Fiserv February 2010 - Present
Manpower October 2009 - December 2009
Convergys June 2009 - August 2009
Bank of Granite (now Community One Bank) May 2004 - April 2009
Skills
oEffective team player..., oEnthusiastic and..., oMotivated..., oSuperior telephone..., oExcels at...
Education
Gardner-Webb University 2008 — 2010
Bachelor of Science (BS), Criminal Justice Technology
Fiserv 2007 - Present
Diamond Innovations, Inc., U.S.A. 2004 - 2007
UPS 1997 - 2004
Skills
Management, Leadership, Analysis, Financial Analysis, Process Improvement, Finance, Budgets, Strategic Planning, Forecasting, Public Speaking
Education
Franklin University
Bachelor of Science (B.S.), Accounting
Charlotte-Mecklenburg Schools May 2014 - Present
Ross Stores, Inc. September 2013 - January 2014
Fiserv July 2012 - November 2012
Skills
Customer Service, Customer Satisfaction, Supervisory Skills, Team Leadership, Team Motivation, Microsoft Office, Sales Management, Sales, K-12, Banking, Spanish, Hospitality, Retail, Telecommunications
Education
Gaston College 2014 — 2015
Associate of Arts (A.A.), Education
Zep Inc. January 2013 - Present
Fiserv July 2007 - February 2011
Skills
Microsoft Word, Research, PowerPoint, Leadership
Education
Fort Valley State University 1989 — 2004
Bachelor's degree, Mass Communications