Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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7,455 Fiserv employees in database. Find out everything there's to know about Fiserv employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Fiserv Employees
Fiserv May 2014 - Present
First Data Corporation March 2012 - May 2014
Modern Banking Systems September 2010 - March 2012
Nebraska Heart Hospital July 2009 - November 2010
Paycheck Advance August 2008 - June 2009
Fiserv November 2007 - August 2008
Paycheck Advance May 2004 - July 2006
Skills
Leadership, Customer Service, Management, Sales, PowerPoint, Banking, Business Analysis, Process Improvement, Analytic Problem Solving, Consultative Services, Multi-task & Handle..., Team Building, Communication, Reporting & Analysis, Software Installation, Software Updates, Training, Time Management, Microsoft Office, Analysis, Project Management, Troubleshooting
Education
Bellevue University 2013 — 2016
Master's degree, Business Administration and Management, General
Doane College 2002 — 2006
Bachelor of Arts, Sociology
Dish Network 2014 - Present
First National Bank of Omaha July 2012 - June 2014
First Data Corporation January 2009 - July 2012
Experian Marketing Services April 2008 - January 2009
Fiserv April 2006 - March 2008
Skills
Process Improvement, Business Analysis, Project Management, SDLC, Analytics, Strategic Planning, Software Documentation, Customer Service, Cross-functional Team..., Banking, Leadership, Data Analysis, SharePoint, Program Management, Team Building, Agile Project Management, Salesforce.com, Account Management, Management, Certified Scrum Master..., Waterfall, Requirements Analysis, Quality Assurance, Training
Education
Bellevue University 2009 — 2011
MAM, Master of Arts in Management
University of Nebraska-Lincoln 2000 — 2005
B.S., Biology
Millard West
Fiserv 2011 - Present
Credit Union of Georgia August 2006 - September 2010
SouthTrust Bank August 1999 - April 2005
Skills
Management, Troubleshooting, Team Leadership, CRM, Project Management, Business Analysis, Event Planning, Marketing, Vendor Management, Teamwork, Training
Education
Bellevue University
BS, Business
Southern Union State Community College
AS, Science
Fiserv May 2012 - Present
Fiserv September 2010 - May 2012
Fiserv December 2005 - September 2010
Skills
Management, Finance, Process Improvement, Project Management, Testing, Training, Budgets, Human Resources, CRM, Service Delivery, Business Analysis, Troubleshooting, Account Management, Banking
Education
Bellevue University 2008 — 2010
Master of Business Administration (MBA), Finance
Oxford University 2005 — 2005
Study Abroad Program, Economics
University of Nebraska-Lincoln 2003 — 2005
Bachelor of Science (B.S.), Finance
Morgan Stanley June 2014 - Present
Cognizant Technology Solutions August 2011 - February 2012
Fiserv August 2010 - July 2011
Patni Computer Systems May 2007 - August 2010
Skills
Microsoft Excel, IT Strategy, Software Quality..., Manual Testing, Requirements Analysis, Quality Center, Project Management, Defect Tracking, QTP, Test Planning, Regression Testing, Testing, SDLC, Test Automation, User Acceptance Testing, Test Cases, Business Requirements, System Testing, Automation, Test Management, Test Strategy, Agile Methodologies, PL/SQL, Test Execution, SQL, VAR, Industry Analysis, HP Quality Center
Education
City University of New York-Baruch College 2013 — 2014
Master of Business Administration (MBA), Information Systems and Finance, GPA 3.813
Dharmsinh Desai Institute of Technology 2003 — 2007
Bachelor of Engineering, Electronics & Communication
Comcast Business 2015 - Present
BrandShop Digital Commerce 2015 - 2015
eBay Enterprise (Formerly GSI Commerce) 2012 - 2015
GSI Commerce/True Action 2008 - 2012
Avanceon (formerly Advanced Automation) 2007 - 2008
Fiserv 2005 - 2007
MortgageRamp 2002 - 2005
Telespectrum April 2000 - August 2002
Condor Technology Solutions, Inc. March 1998 - March 2000
Skills
Program Management, Project Management, E-commerce, Management, Leadership, Integration, Strategy, Process Improvement, Vendor Management, PMP, Strategic Planning, Business Analysis, Enterprise Software, Analytics, Team Leadership, Business Development, Business Process, PMO, Marketing, Software Development, CRM, Project Delivery, Software Project..., SDLC, ERP, Product Management, IT Strategy, Business Strategy, Team Building, Cross-functional Team..., Consulting, Business Intelligence, Email Marketing, Project Portfolio..., Professional Services, Project Planning, Agile Methodologies, Product Development, Budgets, Resource Management, Requirements Gathering, Requirements Analysis
Education
Case Western Reserve University 1994 — 1995
MS, Civil Engineering
University of Pittsburgh 1992 — 1994
Civil Engineering
Baldwin-Wallace College 1985 — 1990
BS, Chemistry
Carrier Corporation February 2014 - Present
Fiserv October 1998 - February 2014
GenCorp June 1994 - October 1998
U.S. Army September 1989 - June 1994
Skills
Database Design, Database Administration, Software Development, Relational Databases, MySQL, SQL Server Management..., Analytics, Analysis, Databases, Microsoft SQL Server, SQL, Cross-functional Team..., Troubleshooting, HTML, Access, Oracle, Java, Process Improvement
Education
Ball State University
Bachelor of Science (BS), Social Studies Teacher Education
Fiserv July 2010 - Present
Marsh Supermarkets July 2008 - July 2010
Town Financial Corporation May 2003 - August 2005
Skills
Time Management, Customer Service, Software Documentation, Troubleshooting, Vendor Management, Quality Assurance, Management, Microsoft Office
Education
Indiana University-Purdue University at Indianapolis 2008 — 2014
Bachelor of Science (B.S.), Health Services Management
Ball State University 2005 — 2007
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
RPC Solutions February 2015 - June 2015
Fiserv June 1998 - November 2014
CheckFree Corporation April 2007 - December 2007
Carreker Corporation June 1998 - April 2007
MC&E Consulting, Inc. April 1993 - June 1998
MC&E Consulting, Inc. January 1989 - April 1993
AT&T January 1988 - January 1989
General Dynamics May 1984 - January 1988
Skills
Agile Methodologies, Software Development, Quality Assurance, Process Improvement, Project Management, Leadership, Training, Troubleshooting, Software Engineering, Product Development, Banking, Business Analysis, Program Management, Programming, Integration, SDLC, Requirements Analysis, Customer Satisfaction, Information Technology, Time Management, Software Project..., COBOL, Systems Analysis, Management, Consulting
Education
Baylor University - Hankamer School of Business 1981 — 1984
BBA, Computer Information Systems / Quantitative Business Analysis
Franklin Templeton Investments October 2013 - Present
Fiserv May 2007 - October 2013
Systech Solutions November 2005 - March 2007
i-flex solutions February 2005 - October 2005
Citibank March 2004 - October 2004
Mizuho Corporate Bank November 1998 - March 2004
Epsilon February 1998 - October 1998
Complete Solutions 1998 - 1998
Skills
PMO set-up, Program Management, Problem Solving, Risk Management, Commercial Banking, Retail Banking, Credit Unions, Communication Skills, Written & Oral..., Persuasive Presentations, IT Strategy, PMP, PMO, Integration, Business Intelligence, Data Warehousing, Disaster Recovery, Project Management, Software Development, Resource Management, Management, Testing, Banking, Analysis, Financial Services, Core Banking, SDLC, Project Portfolio..., CMMI, Vendor Management, Business Continuity, Software Project..., Data Migration, Credit Cards, Professional Services, Software Quality..., MS Project, Visio, Business Process..., Business Process, Offshoring, Global Delivery, Agile Methodologies, Outsourcing, IT Management, Solution Architecture, Team Management, Enterprise Architecture, Change Management, SharePoint
Education
University of Florida - Warrington College Of Business 2011 — 2013
Master of Business Administration, Business Administration and Management, General
Bangalore University 1990 — 1994
BE, Computer Science
Siddaganga Institute of Technology 1990 — 1994
Bachelor of Engineering, Computer Science
Fiserv October 2014 - Present
Gartner January 2013 - June 2014
Gartner July 2008 - December 2012
Harland Financial Solutions July 2000 - January 2008
Unisys April 1980 - January 2000
Skills
Banking, Electronic Payments, Mobile Banking, Client Relationship..., Client Engagement, Customer Engagement, Solution Development, Growing Revenue, Profitability..., Customer Retention, Strategic Planning, Performance Improvement, Selling, IT Strategy, CRM, Sales, Supply Chain..., Negotiation, Leadership, International Business, Supply Chain, Process Optimization, Customer Negotiations, Global Sourcing, Business Networking, Value Propositions, Strategy, Leadership Experience, Global Operations, International Trade, Management, Cross-functional Team..., Professional Networking, Consultative Selling, Client Retention, Value Proposition..., Peering, Program Management, Solution Selling, Business Development, Enterprise Software, SaaS
Education
Ball State University - College of Business 1985 — 1987
MBA, International Business and Finance
Ball State University - College of Business 1976 — 1980
B.S., Business Administration
John Adams High School - South Bend, IN 1972 — 1976
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Fiserv December 2013 - Present
McKesson Provider Technologies March 2012 - March 2013
Fiserv September 2011 - March 2012
Fundtech March 2005 - September 2011
Advanced Technology Laboratories March 1984 - September 1992
Skills
Data Center, Active Directory, TCP/IP, Disaster Recovery, Firewalls, System Administration, VPN, Operating Systems, Cisco Technologies, Microsoft SQL Server, VMware, Network Security, Troubleshooting, Hardware, Integration, CCNA, Windows Server, Powershell, Infrastructure, Business Analysis, SQL, Vendor Management
Education
Bergen Community College 1989 — 1992
Business Administration and Management, General
Metropolitan Technical Institute 1978 — 1980
Electrical Engineering, Electrical Engineering
Mutual of Omaha Bank October 2014 - Present
TD Ameritrade December 2010 - October 2014
MSI Systems Integrators October 2007 - December 2010
Fiserv 2004 - 2005
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Process Improvement, Strategic Financial..., Accounting, Business Analysis, Risk Management, Analysis, Auditing, Forecasting, Investments, Business Intelligence, Bloomberg, Strategic Planning, Sarbanes-Oxley Act, Data Analysis, Finance, Project Management, Budgets
Education
Bellevue University 2007 — 2010
Master of Business Administration (M.B.A.), Finance & Accounting
University of Nebraska-Lincoln 2000 — 2004
BS, Finance
Burke
Fiserv August 2015 - Present
Hirata Corporation of America June 2008 - August 2015
Redirections Sign & Design September 2007 - June 2008
Movietyme Video Productions May 2006 - August 2007
Skills
Accounting, Accounts Payable, Accounts Receivable, Monthly Close Process, Collections, Highly detail oriented, Always Punctual, Microsoft Excel, Journal Entries, Preparation, QuickBooks, Bookkeeping, Expenses, Bank Reconciliation, Invoicing, Customer Service, Microsoft Office, Process Improvement, Account Reconciliation, Accruals, Microsoft Word
Education
Indiana Wesleyan University 2015 — 2016
Master of Science (MS), Accounting
Indiana University-Purdue University at Indianapolis 2010 — 2011
Continuing Education, Accounting Certificate
Ball State University 2002 — 2006
Bachelor of Arts (BA), Telecommunications and Japanese
Shelbyville High School 1998 — 2002
High School Diploma
Harte Hanks March 2014 - Present
Fiserv August 2012 - February 2014
Merrill Corporation May 2009 - July 2012
Parago, Inc. July 2008 - May 2009
Harte-Hanks, Inc. October 2001 - July 2008
West Corporation 1999 - 2001
Skills
Direct Marketing, New Business Development, Consultative Selling, Account Management, Direct Mail, Marketing Strategy, Database Marketing, Lead Generation, Social Media Marketing, Integrated Marketing, Multi-channel Marketing, Leadership, Digital Marketing, Marketing, Salesforce.com, Email Marketing, Selling, CRM, Analytics, Outsourcing, Product Marketing, Strategic Partnerships, Strategy, Customer Acquisition, Business Development, Management, Sales, B2B, B2B Marketing, SaaS, Sales Management, Call Centers, Online Marketing, E-commerce, Customer Retention, Mobile Marketing, Online Advertising, Competitive Analysis, Solution Selling, Marketing Automation, Product Management, Segmentation, Demand Generation, Interactive Marketing, Financial Services, Start-ups, Marketing Management, Sales Process, SEM, Thought Leadership
Education
Baylor University - Hankamer School of Business 1986 — 1991
BBA, Management Information Systems
Fiserv May 2014 - Present
Fis September 2005 - May 2014
SunTrust Bank August 2004 - September 2005
Wells Fargo September 2001 - August 2004
Skills
Requirements Gathering, Requirements Analysis, Business Requirements, Business Analysis, SDLC, Branch Management, Branch Operation, Superior Client Service, CRM, Client Services, Risk Management, Quality Assurance, Leadership, Training, Management Consulting
Education
City University of New York-Baruch College 1995 — 1996
Associate's degree, Business Administration, Management and Operations
Grace Dodge Voc HS
Fiserv June 2010 - May 2011
Fiserv EFT July 2000 - June 2010
Skills
Electronic Payments, ACH, Customer Relations, Banking, Internet Banking, Call Center, E-payments, Problem Solving, Troubleshooting, Call Centers, Testing, Relationship Management, Financial Services, Credit Cards, Customer Service, Payments, Product Management, Cash Management, Vendor Management, Credit, Human Resources, Training, Software Documentation, Risk Management, Business Analysis, Portfolio Management
Education
Baruch College 1992 — 2004
Accounting, Business Management
eBay October 2015 - Present
11 Main, Inc., an Alibaba Group company September 2014 - September 2015
@WalmartLabs Walmart eCommerce July 2013 - September 2014
Design and usability Center, Waltham January 2012 - May 2013
Bentley University January 2012 - May 2013
Fiserv December 2009 - October 2010
Skills
User Interface Design, User Research, Project Management, Wire Framing, Morae, Eye Tracking, Prototype, Iterative Design, Focus Groups, Interviews, Usability Testing, Persona, Heuristic Evaluation, Information Architecture, User Experience, Contextual Inquiry, UserZoom, User Profile and Persona, Negotiation, Competitive Analysis, Paper Prototyping, Rapid Prototyping, Qualtrics, Online Survey Design, Card Sorting, Human Factors, Axure, Information Design, Task Analysis, Usability Engineering, User-centered Design
Education
Bentley University 2012 — 2013
Master of Science (MS), Human Factors in Information Design
University of Pune 2004 — 2006
MA, Communication Studies
Fergusson College 2000 — 2003
B.Sc, Zoology
PS&DG March 2014 - Present
Fiserv November 2003 - February 2014
Home Shopping Network June 2001 - October 2003
Eckerd June 2000 - June 2001
Skills
Banking and Financial..., Conceptual Modeling, Data Modeling, Data Quality, Data Integration, Enterprise Architecture, Data Integration and..., Databases, Master Data, Metadata, Windows Azure, SaaS, IaaS, SQL Server, SQL Server SSDT, SQL Azure, Visual Studio 2013, ETL, Logical Data Modeling, Physical Modeling, SQL Server SSIS, Data Mapping, Data Migration, SQL Server Data Quality, Informatica, Systems Analysis, Data Management, Data Warehousing, Relational Databases, Non-relational Databases, Database Design, Application Architecture, Software Development..., Information Architecture, Performance Tuning, Requirements Gathering, Business Requirements, Integration, Data Dictionary, SDLC, C#, DB2, SOA, Business Objects, Data Governance, Business Intelligence, Solution Architecture, SSIS, Microsoft SQL Server
Education
Indiana University Bloomington
Doctor of Philosophy (Ph.D.) (coursework only), Journalism, Photojournalism and Mass Communication with concentration in Quantitative Analysis.
Ball State University
Master of Arts (MA), Journalism, Photojournalism and Mass Communication with concentration in Quantitative Analysis., GPA: 4.0
Stony Brook University
Bachelor of Arts (BA), Earth and Space Sciences
NBCUniversal, Inc. August 2014 - December 2014
Molina Healthcare September 2012 - June 2014
OSCA May 2012 - July 2012
AMAG Technology October 2011 - April 2012
Sony November 2006 - March 2011
Credit Suisse May 2006 - October 2006
NBCUniversal, Inc. October 2005 - April 2006
Fiserv May 2005 - September 2005
StarCite January 2005 - March 2005
I-Sold IT September 2004 - December 2004
Skills
ASP.NET MVC, ASP.NET, jQuery, C#, .NET, SQL, JavaScript, XML, HTML, Active Directory, Databases, WCF, Web Services, Microsoft SQL Server, SDLC, Agile Methodologies
Education
Bangalore University 1991 — 1995
Bachelor of Science (BS), Computer Engineering and Science, First
Immucor, Inc. September 2015 - Present
Fiserv February 2015 - Present
YP December 2013 - September 2014
Cubist Pharmaceuticals March 2012 - August 2013
Cubist Pharmaceuticals 2012 - 2013
Cubist Pharmaceuticals January 2012 - March 2012
CCVP DressCode May 2010 - February 2012
Herb Chambers BMW August 2009 - May 2010
BlackRock Investments November 2007 - March 2009
Bank of America November 2006 - March 2007
Skills
Human Resources, Microsoft Excel, Microsoft Office, ADP Payroll, PowerPoint, Public Speaking, Time Management, Access, QuickBooks, Talent Acquisition, Organizational..., Employee Relations, SAP, Training, Outlook, Accounting, Microsoft Word, Performance Management, Auditing, CRM
Education
Suffolk University 2010 — 2012
Masters of Science, Human Resource Management
Bentley University 2003 — 2007
BS, Accounting
High School, Cambridge Rindge & Latin High School
Alorica July 2009 - Present
Contract Consulting January 2006 - July 2009
Greenberg Traurig August 2007 - March 2009
ABN AMRO - Citibank October 2002 - May 2007
Fiserv 1996 - 2002
JI Kislak 1999 - 2000
Vacation Break USA 1987 - 1989
Skills
Process Improvement, Cross-functional Team..., SDLC, Instructional Design, Software Documentation, Training, Quality Assurance, Management, Change Management, Project Management, Visio, Customer Service, Call Centers, Leadership, Integration, CRM, Telecommunications
Education
Belmont University - Jack C. Massey Graduate School of Business 1998 — 2005
BA/MA, Business Mgmt/Finance
Fiserv 2015 - Present
Fiserv April 2000 - Present
Fiserv April 2000 - Present
Education
Beijing Normal University 1980 — 1984
BS Economics, Business/Managerial Economics
Fiserv July 2014 - Present
RLTCorp April 2000 - June 2014
Consultec August 1998 - March 2000
Trevcom Consulting April 1998 - August 1998
Florida Department of Transportation November 1997 - April 1998
City of Tallahassee July 1989 - November 1997
Skills
Software Development, Requirements Analysis, XML, .NET
Education
Lively Technical Center 1997 — 1997
1440 hours in Computer Programming, Computer Programming
Florida State University 1985 — 1989
Biochemistry
University of Miami 1984 — 1985
Chemistry Pre-Med
Barry University 1982 — 1984
Dual Enrollment in High School
Fiserv October 2003 - Present
Honeywell 1993 - 2003
Skills
Requirements Analysis, Requirements Gathering, Business Analysis, SQL, Software Project..., SDLC, Visio, Microsoft SQL Server, Disaster Recovery, Web Development, Project Management, SharePoint, Systems Analysis, Network Administration, Testing, Process Improvement
Education
Ball State University 2009 — 2011
Masters Certificate, Communication and Information Technology
St. Joseph's College (IN) 1982 — 1985
Bachelor of Science (B.S.), Information Technology and Finance
KPMG US February 2012 - Present
Thomson Reuters October 2007 - February 2012
Nexidia, Inc. 2006 - 2007
Fiserv 2000 - 2006
Tango Networks, Inc. December 1999 - August 2000
Turner Broadcasting Systems, Inc. February 1996 - December 1999
CDC 1993 - 1996
Skills
Agile Methodologies, Scrum, Business Intelligence, Integration, Enterprise Architecture, IT Strategy, Agile Project Management, Project Management, SharePoint, Product Management, Strategy, Enterprise Software, Software Project..., Start-ups, Management, Leadership, Analytics, Team Management, Mergers & Acquisitions, Business Strategy, Project Portfolio..., Vendor Management, Executive Management, Process Improvement, Business Process, Product Development, CRM, Microsoft SQL Server, Governance, Program Management, Business Analysis, Business Process..., SaaS, Outsourcing, Management Consulting
Education
Benedictine University 1987 — 1992
BA, Economics
Fiserv February 2015 - Present
AT&T May 2012 - December 2014
Cox Communications August 2011 - April 2012
Cbeyond June 2008 - October 2011
Deutsche Bank August 2006 - February 2007
Karvy Consultants Ltd. October 2005 - April 2006
Alphabetics 2004 - 2005
Skills
Business Analysis, SDLC, Quality Assurance, Requirements Analysis, Testing, Integration, Test Planning, Software Quality..., Agile Methodologies, Business Intelligence, Leadership, Vendor Management, Regression Testing, Strategic Planning, Software Project..., Strategy, Team Management, Business Requirements, User Acceptance Testing, Requirements Gathering, Quality Center, Business Development
Education
Banasthali Vidyapith 2003 — 2005
MBA, Finance
MBM High School
Habitat for Humanity of Saline County, AR February 2012 - July 2012
Our Lady of Fatima Catholic Church October 2010 - February 2012
Fiserv October 1996 - October 2009
Skills
Process Improvement, Microsoft Excel, Microsoft Office, Microsoft Word, Project Management, Joomla, Banking, Customer Service, Program Management, Public Speaking, Negotiation, Team Building
Education
Ball State University 1981 — 1985
Bachelor of Science, Finance
Lincoln Financial Group March 2013 - Present
ACI Worldwide February 2006 - March 2013
Fiserv January 1997 - January 2006
Skills
SDLC, CRM, Cross-functional Team..., Project Management, Professional Services, Project Delivery, Clarity, Knowledge Management, Salesforce.com, Payments, Software Project..., Microsoft Office, Product Management, Electronic Payments, Oracle Applications, Software Development, Integration, Lotus Notes, Financial Services, Disaster Recovery, IT Project..., Business Analysis, Strategic Planning, Organizational..., Management, PMO, Leadership, Staff Management
Education
Bellevue University 2009 — 2015
MBA, Business Administration
University of Nebraska-Lincoln 1994 — 1996
BS in Business Administration, Accounting and Finance
Wayne State College 1992 — 1994
Business Administration
GSI Commerce August 2011 - Present
De Lage Landen January 2008 - August 2011
CareGain January 2004 - January 2008
Fiserv 2006 - 2008
Skills
J2EE, Java, Hibernate, VSS, JSP, Web Services, SOA, Java Enterprise Edition, Weblogic
Education
Belarusian State University 1993 — 1998
Master, Computer Systems and Networks
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki 1993 — 1998
Master's degree, Computer Science
Fiserv February 2013 - Present
Structure Tone June 2010 - December 2012
GameStop October 2005 - May 2010
LifeYield, LLC May 2009 - August 2009
Skills
Database Management, Supervisory Skills, Document Management, MS Project, Project Management, Microsoft Excel, Process Improvement, SharePoint
Education
Bentley University 2004 — 2010
BS, Computer Information Systems
Hingham High School 2000 — 2004
Fiserv 2010 - 2013
Skills
IBM Mainframe, AS400 system
Education
Banaras Hindu University 2004 — 2007
Master of Computer Applications (MCA), Computer Science
Munich Reinsurance America, Inc. July 2014 - Present
ESPN January 2014 - Present
Fiserv March 2013 - Present
Charter Communications January 2009 - April 2012
Cognizant Technology Solutions December 2006 - January 2010
mass mutual financials October 2008 - December 2008
Thrivent Financial for Lutherans May 2008 - October 2008
Merck August 2007 - March 2008
Ameriprise Financial Services, Inc. December 2006 - July 2007
Atlantic Container Line May 2006 - December 2006
Skills
Requirements Analysis, SQL, SDLC, Testing, Quality Assurance
Education
Bangalore University 2001 — 2003
Bachelor's in Mgmt., Mgmt & Computer applications.
S and Z Futures January 2011 - Present
Fiserv June 2009 - December 2010
Checkfree Now Part of Fiserv August 2005 - June 2009
The Coca-Cola Company February 1999 - June 2005
Skills
SAP, Process Improvement, Vendor Management, Business Analysis, Visio, Enterprise Software, Customer Service, Business Intelligence, Training, Business Process, ERP, Strategic Sourcing, Integration, Business Process..., Requirements Analysis, Accounting, Procurement, SAP R/3, Software Documentation, Change Management, Program Management, IT Strategy
Education
Bellevue University
Leadership
Bellevue University
Bachelor of Arts (B.A.), Leadership
Fiserv May 2013 - Present
1st Global April 2010 - May 2013
1st Global May 2004 - April 2010
1st Global May 1998 - May 2004
Infologic July 1997 - May 1998
Skills
Process Improvement, Team Building, Databases, SQL, Agile, Software Development, Software Project..., Strategic Planning, SDLC, PMP, Resource Management, Contract Negotiation, CRM, Agile Methodologies, Team Leadership, Project Planning, Project Management, Leadership, Business Analysis, Enterprise Software, Integration, Management
Education
The University of Texas at Dallas 1996 — 1997
MS, Computer Science
Beijing Foreign Studies University 1990 — 1994
BA, English
BMO Harris Bank April 2013 - Present
Fiserv May 2012 - April 2013
Bluewolf May 2011 - April 2012
M&I Corporation May 2008 - May 2011
GE Money July 2005 - March 2008
S1, Corp April 2002 - June 2005
Comsys, Inc/Getronics May 1994 - March 2002
Skills
Program & Project..., IT Management, Cloud Computing, Retail Banking, Commercial Banking, Enterprise Architecture, Technology Integration, Global Delivery, Budget Management, Staff Management, New Business Development, Sales Support, Salesforce.com, Application Development, Strategic Planning, Vendor Management, E-commerce Consulting, IT Governance, Client Engagement, Product Management, CRM software, Business Intelligence, SaaS, Banking Solutions, IT Strategy, Solution Selling, Requirements Management, Customer Service, Program Management, CRM, Software Development, Governance, Integration, Sales Operations, SDLC, Enterprise Software, Software Project..., Customer Engagement, Budgets, Management, Business Development, Leadership, E-commerce, Consulting, Professional Services, Project Management, Pre-sales, Analysis, Business Analysis, Risk Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master of Business Administration (MBA), International Business, GPA 3.86
Bangalore University 1986 — 1990
Bachelor of Engineering, Computer Science & Engineering
First PREMIER Bank/PREMIER Bankcard August 2014 - Present
Chenega Federal Systems July 2012 - August 2014
Modis January 2012 - July 2012
Fiserv June 2011 - January 2012
Madison Central School District October 2009 - June 2011
CompuCom June 2008 - October 2009
Dakota Magic Casino & Hotel September 2005 - June 2008
SunTrust Bank December 2004 - July 2005
US Bank October 2002 - September 2004
Skills
Active Directory, Windows Server, Troubleshooting, Servers, Microsoft Exchange, Windows 7, Technical Support, Network Administration, Hardware, Data Center, Software Installation, Networking, Group Policy, Microsoft SQL Server, Windows, Access, Printers, Information Security, Infrastructure, Symantec Endpoint..., Workstations, Remote Desktop, Management, Analysis, Security, Help Desk Support, Virtualization, System Administration
Education
Bellevue University 2013 — 2015
Bachelor of Science (B.S.), Computer Information Systems - Information Security Specialization
Brown College 1999 — 2000
IT Certification, Computer Programming
Fiserv July 2015 - Present
Fiserv May 2013 - July 2015
Verizon Wireless December 2012 - May 2013
Verizon Wireless May 2012 - December 2012
IMON International November 2009 - April 2012
TierOne Bank November 2008 - May 2009
Ktonic, Inc January 2006 - November 2008
Skills
Risk Management, Credit, Banking, Business Strategy, Finance, Financial Analysis, Loans, Management, Microsoft Office, Project Management, Sales, Strategic Planning
Education
Bellevue University 2006 — 2008
Bachelor of Science, Business Administration; Finance
Southeast Community College 2002 — 2005
Associate of Applied Science, Business Administration; Accounting
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2015 - Present
WEBIT Services January 2015 - April 2015
STA Group, LLC February 2012 - December 2014
Illinois House of Representatives January 2011 - December 2012
Loaves & Fishes Community Pantry September 2009 - November 2010
Fiserv September 2007 - August 2009
Country Insurance & Financial Services October 2006 - June 2007
AXA Equitable October 2005 - April 2006
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 1999 - September 2005
Skills
Non-profits, Strategic Planning, Business Analysis, Fundraising, Project Management, Community Outreach, Marketing, Program Management, Nonprofits, Management, Team Building, Leadership, Training, Strategy, Project Planning, Coaching, Budgets, Data Analysis, Process Improvement, Business Process..., Change Management, Management Consulting, Team Leadership, Cross-functional Team..., Analysis, Risk Management
Education
Benedictine University 2014 — 2017
Master's Degree
Northern Illinois University 1994 — 1999
Bachelor of Arts (BA)
Investment Management Firm May 2013 - Present
Private August 2010 - May 2013
Fiserv March 2001 - May 2008
PwC Consulting December 2000 - March 2001
PwC Consulting December 1998 - December 2000
PricewaterhouseCoopers - GBPO April 1998 - December 1998
Skills
Process Improvement, CRM, Banking, Management, Business Development, Financial Services, Payments
Education
Baylor University - Hankamer School of Business 1989 — 1990
MBA, Finance
Baylor University 1981 — 1985
BA, Business
Fiserv September 2006 - Present
Remote Dynamics July 2003 - August 2006
CompuCom March 2000 - May 2003
Skills
Call Center, Training, Process Improvement, Onboarding, Management, Employee Relations, Customer Service..., Call Centers
Education
University of Tulsa 1995 — 1998
MBA, Marketing
Baylor University 1984 — 1988
BA, Journalism
Memorial High School 1981 — 1984
AT&T May 2014 - February 2015
Macy's January 2014 - May 2014
CNN May 2013 - January 2014
Premier Logic February 2013 - May 2013
Georgia Department of Transportation September 2012 - February 2013
The Home Depot October 2011 - August 2012
Fiserv July 2010 - October 2011
Akerbeltz LLC April 2008 - July 2010
Taylor, Bean and Whitaker July 2006 - April 2008
Opteum Financial Services April 2003 - July 2006
Skills
Scrum, Agile Methodologies, Agile Project Management, Rally, JIRA, Version One, Project Management, Microsoft Project, SDLC, Business Analysis
Education
Purdue University 1991 — 1995
BA, Communication
Ball State University 1995 — 1997
MS, Info and Communication Sciences
American School Foundation, Mexico City 1985 — 1989
High School Diploma, Preparatory and High School Diploma Program
Monterrey Institute of Technology and Higher Education 1990 — 1993
Bachelor of Arts (BA), Human Communication
Solutionary Inc February 2015 - Present
Fiserv October 2013 - February 2015
Solutionary, Inc. January 2013 - September 2013
Bauman Photography July 1998 - January 2013
BioNebraska October 1998 - September 2001
Skills
CompTIA Security+..., Information Security, Computer Security, Vulnerability Assessment, Network Security, Information Security..., Tripwire, Vulnerability Management, Vulnerability Scanning, Qualys, Photoshop, Lightroom, Troubleshooting
Education
Bellevue University 2011 — 2013
Bachelor's Degree, Computer Information Systems with an Emphasis in Networking
Oklahoma State University 1996 — 1997
Master's Degree, Microbiology and Molecular Genetics
University of Nebraska-Lincoln 1990 — 1995
Bachelor's Degree, Biology
Fiserv September 2015 - Present
Fiserv August 2011 - Present
Cliff's Lounge January 2008 - December 2011
Skills
Client Services, IT Operations, Information Security, Technical Support, Software Documentation, IBM iSeries, Troubleshooting, Customer Service, IT Risk Management, Project Management, Core Banking, Program Management, Relational Databases, Software Quality..., Version Control, Training, Unisys Mainframe, IBM Mainframe, Change Management, Business Analysis, SQL DB2, Windows, Visual Basic, .NET, SQL, Databases, Windows Server, Microsoft Office, Access, SharePoint
Education
Bellevue University 2013 — 2015
Master of Business Administration (MBA), Computer and Information Systems Security/Information Assurance
University of Nebraska-Lincoln 2005 — 2010
BS, Management Information Systems, General
Fiserv August 2012 - Present
PSCU Financial Services November 2006 - November 2012
The Members Group September 2004 - November 2006
InteliData Technologies January 1998 - September 2004
Skills
Online Banking, Mobile Banking, Payment Systems, New Business Development, Sales Process, Consultative Selling, Key Account Management, Contract Negotiation, Internet Banking, Business Development, Solution Selling, Selling, Account Management, Payments, Financial Services, Strategic Partnerships, E-commerce, Management, Leadership, Customer Retention, Electronic Payments, Relationship Management, Direct Marketing, Banking, Lead Generation, Sales, Credit Cards, Debit Cards, Sales Management, Executive Management, Marketing Management, Portfolio Management, Payment Card Processing, Salesforce.com, Mobile Payments, Vendor Management, Product Management, Integrated Marketing, Strategy, CRM, Merchant Services, Pricing, SaaS, Competitive Analysis, Call Centers
Education
Bellevue University 1997 — 2002
BS, Business
Gross High School 1983 — 1987
Fiserv 2015 - Present
Express Scripts 2014 - 2015
Nationwide Insurance 2010 - 2012
AT&T 2001 - 2010
SBC 1998 - 2001
SBC 1996 - 1998
Skills
Workforce Management, Call Center, Customer Experience, Metrics, IVR, Contact Centers, Workforce Planning, IEX, Outsourcing, Capacity Planning, Vendor Management, Organizational Design, Lean Six Sigma, Long Range..., Call Centers, Avaya, Business Process..., Customer Satisfaction, Strategic Planning, Forecasting, ACD, Analysis, Process Improvement, Call Center Development, Management, Team Leadership, Wireless, Project Planning, Leadership, Telecommunications, Team Building, Team Management, Strategy, Service Delivery, Performance Management, BPO, Cross-functional Team..., CRM, Operations Management, Finance, Sales
Education
Ball State University
Bachelor's degree, Education, Magna Cum Laude
Oklahoma City University
MBA, Highest Honors, Business Administration and Management, General
Fiserv March 2003 - Present
TMP Worldwide November 1997 - February 2003
Sasken 1995 - 1998
Skills
Solaris, Clustering, Replication, Troubleshooting, Distributed Systems, Virtualization, Cloud Computing, Disaster Recovery, Data Center, VMware, Server Architecture, ITIL, Operating Systems, Security, High Availability, Architecture, Linux, SAN, Integration, TCP/IP, Windows Server 2003, Enterprise Architecture, Unix, System Administration, Storage, RHEL, Storage Area Networks, Shell Scripting, Business Continuity, VMware ESX, Databases, Netbackup, Sun, Veritas Cluster Server, AIX, DNS, Servers, Firewalls, DHCP, IT Operations, Windows Server, Active Directory, Red Hat Linux, Windows Server 2008, RedHat, NAS, Solution Architecture, VMware Infrastructure, System Architecture, Load Balancing
Education
Bangalore University 1987 — 1990
Bsc, Physics, Chemistry, Maths
Fiserv April 2013 - Present
Ally Financial Inc. December 2009 - February 2013
Bank of America July 2009 - September 2010
Bank of America January 2006 - March 2009
Bank of America January 2000 - January 2006
Bank of America January 1995 - January 2000
Bank of New York (DE) January 1992 - January 1995
WSFS Bank January 1988 - January 1992
Chase Manhattan Bank January 1984 - January 1988
Skills
Program Management, Project Portfolio..., PMP, Project Management, Change Management, E-commerce, Solution Implementation, Sprints, Waterfall, Software Implementation, SDLC, Software Implementation..., Banking, Acceptance Criteria, Test Assurance, Test Management Tool, Process Engineering, Six Sigma, Risk Management, Credit Risk, Credit, Budgets, Strategic Planning, Business Strategy, Telecommunications, Software Development, Loss Prevention, Projects, Vendor Management, Clarity, Business Process..., Project Delivery, Requirements Gathering, Resource Management, PMO, Relationship Management, Financial Services, Data Warehousing, Visio, Requirements Analysis, Business Analysis, Software Project..., Process Improvement, Leadership, Service Delivery, Business Requirements, Management, Governance, Financial Risk, Enterprise Software
Education
Baruch College, City University of New York (CUNY)
Old Westbury College / University of Phoenix
Business
Villanova University
Six Sigma - Black Belt
Metropolitan Community College February 2012 - Present
West Corporation September 2011 - Present
MacroFocus Consulting July 2005 - July 2011
Blue Cross Blue Shield of Nebraska February 1999 - May 2011
Data Processing Resources Corporation September 1997 - February 1999
Fiserv July 1996 - September 1997
Berkshire Hathaway Homestate Companies February 1988 - July 1996
Institute of Computer Science February 1988 - March 1994
Skills
Systems Analysis, Business Analysis, COBOL, Sparx Enterprise..., Oracle SQL, Test Cases, SQL, SDLC, Agile Methodologies, Microsoft SQL Server, College Teaching, Requirements Gathering, Visio, Data Warehousing, T-SQL, Databases, Testing, Project Management, Analysis, Integration, Requirements Analysis, SharePoint, Business Process, Software Documentation, Business Intelligence
Education
Bellevue University 2000 — 2002
MBA, Finance, Information Systems
Drake University 1980 — 1982
BA, Economics, Business Adminstration, Finance
Iowa State University 1976 — 1979
Economics, Accounting
Fiserv February 2014 - Present
Premier Sign Group, Inc. March 2010 - October 2011
Sageworks, Inc. July 2007 - December 2009
Sageworks, Incorporated July 2007 - December 2009
ACOM, Incorporated January 2004 - June 2005
eTapestry.com August 2003 - January 2004
Baker Hill Corporation November 1999 - June 2003
Baker Hill Corporation 1998 - 2002
Powerway, Incorporated June 1997 - March 1999
Powerway, Inc. 1997 - 1999
Skills
Leadership, Management, Marketing, Marketing Strategy, Sales, Sales Operations, Sales Process, Selling, Strategy, CRM, Cold Calling
Education
Ball State University
B.S, Speech Communications
The Walt Disney Company April 2015 - Present
Independent Contractor October 2009 - Present
Alliant Health Solutions February 2015 - April 2015
Fiserv December 2011 - August 2014
ADP February 2011 - July 2011
Bank of America April 2010 - September 2010
Agility Recovery Solutions 2007 - September 2009
Agility Recovery Solutions 2005 - 2007
Agility Recovery Solutions 2003 - 2005
GE Energy 2000 - 2003
Skills
Business Continuity, Disaster Recovery, Business Continuity..., Risk Assessment, Business Resilience, Incident Management
Education
BCLE 2000 2008 — 2008
Belmont University 1989 — 1992
Bachelors
Personify Corp July 2014 - Present
Hayes Software Systems February 2014 - June 2014
Fiserv October 2013 - December 2013
Compass Group March 2007 - May 2013
Bryant Catering & Events, Inc December 2003 - March 2007
On The Border May 1997 - December 2003
Education
Texas State University 2010 — 2014
BS
Baylor University 1994 — 1996
Bachelor of Computer Science & Mathematics
Blinn College 1992 — 1994
Associates
Mansfield Oil Company April 2015 - Present
Process Portfolio Analytics Leaders in Atlanta 2015 - Present
Fiserv December 2014 - April 2015
SunTrust Bank March 2014 - November 2014
SunTrust Bank April 2013 - March 2014
Vitas Healthcare September 2012 - December 2012
SunTrust Bank June 2007 - August 2012
EarthLink June 2006 - June 2007
Bellsouth 1994 - 2006
Skills
Leadership, Program Management, Process Improvement, Project Management, Business Process..., Strategy, Management, Business Process, Strategic Planning, Six Sigma, Analysis, Project Portfolio..., Public Speaking, Customer Service, Team Management, Training, Employee Training, Business Analysis, Call Centers, SharePoint, Product Management, Banking, Visio, Microsoft Office, Business Development, PMP, PMO, MS Project, Cross-functional Team..., Community Outreach, Team Building, Kaizen, Helix, Lean Transformation, Scrum, Military Experience, Business Process Mapping, Customer Retention, Youth Leadership, Health Advocacy, Business Requirements, Leadership Development, Problem Solving, Mintab, Agile Methodologies, SQL, Customer Experience, Operations Management, Risk Management, SDLC
Education
Belhaven University 1997 — 1999
Master of Business Administration (M.B.A.), M.B.A.
Bellevue University
Bachelor of Applied Science (BASc), Professional Banking Operations & Leadership
Jackson State University 1990 — 1994
BBA, Marketing, English
Interdenominational Theological Center 2003 — 2011
Master of Divinity (M.Div.)
Fuller Theological Seminary 2011 — 2011
Theology & Divinity
Callaway High School 1987 — 1990
Diploma
Fiserv October 2014 - Present
SPD Textile and Drapery, Inc August 2009 - October 2014
The Center for Energy Research/ Education/ Service August 2008 - May 2009
MSKTD & Associates January 2007 - August 2007
BSA LifeStructures August 2002 - December 2002
Skills
Architectural Design, Submittals, Graphic Design, Sustainable Design, Design Research, AutoCAD Architecture, Rhino, Photography, Comprehensive Planning, LEED, Space-planning, AutoCAD, Construction Drawings, Architectural Drawings, Lighting Design, Photoshop, Green Building, Interior Design, Mixed-use, Rendering, Project Management, Adaptive Reuse, Sustainable Architecture, Lighting, Design Management, Furniture, Microsoft Office, Building Design, Integrated Project..., 3D visualization
Education
Purdue University - Krannert School of Management 2013 — 2015
Master of Business Administration (MBA)
Ball State University 2007 — 2009
Masters in Architecture, Architecture Stustainability
Ball State University 2003 — 2007
Bachelor of Science, Architecture
AAA January 2012 - February 2013
Werner Enterprises May 2008 - October 2011
Fiserv 2009 - August 2011
State Farm Insurance Companies January 2006 - May 2008
State Farm Insurance May 1991 - May 2008
State Farm Insurance September 2003 - January 2006
State Farm Insurance January 1999 - September 2003
State Farm Insurance May 1991 - January 1999
Skills
Customer Service, Property & Casualty..., Health Insurance, Process Improvement, Negotiation, Outlook, Microsoft Excel, Team Building, Analysis, Liability Analysis, Software Documentation, Property Damage, Employee Benefits, Claims Handling, Customer Satisfaction, Leadership, Claim Investigation, Property Claims, General Insurance, Claims Resolution, Account Management, Claim, Customer Retention, Insurance, Management, Risk Management, Subrogation, Training
Education
Bellevue University 2001 — 2003
Master of Arts, Leadership
Bellevue University 2000 — 2001
Bachelor of Science, Management
Metropolitan Community College 1997 — 1999
Associates Degree, Applied Science - Administrative Assistant
Benson High School 1978 — 1981
Diploma, General Studies
VISA(Cybersource) November 2014 - Present
Fiserv May 2013 - 2014
JPMorgan Chase June 2012 - May 2013
Citi 2007 - 2011
Skills
Series 7, SQL, Customer and Product..., Salesforce CRM, analytical and problem..., Wealth Management..., Investments, Financial Services, Salesforce.com, Microsoft Office, SaaS, Finance, Microsoft Excel, Analysis
Education
San Jose State University 2006 — 2008
Economics
Bangalore University
Economics
FINRA
SciQuest September 2015 - Present
Fiserv October 2013 - September 2015
Sun Life Financial August 2012 - September 2013
Sovereign Bank August 2011 - July 2012
Freelance September 2008 - February 2012
Enterprise Rent-A-Car May 2011 - August 2011
More Than Words September 2010 - August 2011
Bentley University October 2008 - July 2011
Boston Public Schools August 2010 - August 2010
Bentley University June 2010 - July 2010
Skills
Consultative Selling, Public Speaking, Business Strategy, Leadership, Customer Service, Sales, Negotiation, Youth Development, Diversity Training, Event Planning, Recruiting, Management, Marketing, Salesforce.com, Strategic Planning, Budgets, PowerPoint, SPSS, Social Media, Microsoft Office, Facebook, Microsoft Word, Nonprofits, Social Media Marketing, Ballroom Dance, CRM, Analysis, Program Management, Team Building, Time Management, Business Development, Talent Acquisition, Microsoft Excel, Human Resources, Interviews, Event Management, Sourcing, Team Leadership, Onboarding, Process Improvement, Business Planning, Project Management, Applicant Tracking..., Visio, Personnel Management, Troubleshooting, Building Relationships, Business Analysis, Networking
Education
Bentley University 2008 — 2012
Bachelors, Management.
Fiserv June 2014 - Present
ExxonMobil March 2014 - June 2014
Citi April 2014 - May 2014
ExxonMobil December 2012 - March 2014
Morely-Moss IT September 2012 - December 2012
Mount Sinai Beth Israel January 2008 - August 2012
Skills
Microsoft Office, BMC Remedy, SharePoint, Technical Writing, Layer 1, Communication, IBM Mainframe, IBM AS/400, Viewpoint, CA7, TSO, JES2, SAP, SAP R/3, Autosys, Cisco Routers, Juniper, Application Desktop, HP ITO/VPO, A+ Essentials
Education
Bergen Community College 2012 — 2012
-, Network and System Administration/Administrator
Bloomfield Vocational Technical High School 2002 — 2006
_, Architecture
Fiserv November 2014 - Present
Fiserv May 2001 - October 2014
Fiserv July 2000 - May 2001
Fiserv April 1998 - July 2000
Skills
Strategic Planning, Customer Service, Risk Management, Management, Sales, Team Building, CRM, Credit, Marketing Strategy, New Business Development, Leadership, Leadership Development, Negotiation, Product Management, Salesforce.com, Executive Management, Business Development, Banking, Vendor Management, Account Management, Loans, Sales Management, Training, Process Improvement, Coaching, Budgets
Education
Southwest CUNA Management School - 2009 2007 — 2009
Baylor University 1980 — 1985
Bachelor of Science, Education
Texas City High School 1976 — 1979
Fiserv February 2014 - Present
Alkami Technology April 2013 - December 2013
Fiserv Corporation May 2009 - April 2013
Fiserv Corporation December 2007 - May 2009
Checkfree September 2005 - November 2007
Carreker Corporation November 1996 - September 2005
Skills
Treasury Management, Process Improvement, Banking, Cash Management, Business Analysis, Revenue Recognition, Product Management, Financial Reporting, Financial Analysis, Financial Modeling, Mergers, Acquisitions, Software Project..., Project Planning, Strategic Planning, Mergers & Acquisitions, Finance, Forecasting, Sarbanes-Oxley Act, Budgets, Managerial Finance, Variance Analysis, Cross-functional Team..., Executive Management, Management, Business Planning, Leadership, Management Consulting, Due Diligence, Business Intelligence, Risk Management, Business Development, Internal Controls, Vendor Management, Financial Services, Acquisition Integration, Start-ups, Payments, Strategy, Treasury, Corporate Finance, Business Process..., Analysis, Financial Risk, Professional Services, Portfolio Management, Strategic Financial..., Business Strategy, Outsourcing, Business Process
Education
Baylor University - Hankamer School of Business 1989 — 1994
BBA, Finance
The University of Dallas 1995 — 1997
MBA, Business
Accenture 2010 - 2014
Fiserv 2006 - 2010
ISERP, Columbia University 2002 - 2006
JP Morgan 2001 - 2002
Skills
Strategy, Analytics, CRM, Marketing, Mobile Devices, Customer Insight, Strategic Planning, Digital Marketing, Leadership, Integrated Marketing, Segmentation, Business Intelligence, Program Management, Management Consulting, Start-ups, Marketing Strategy, Cross-functional Team...
Education
Wharton Business School
Executive Education
Columbia University in the City of New York
Master of Science (M.S.)
City University of New York-Baruch College
Bachelor of Business Administration (B.B.A.)
D+H USA July 2013 - Present
Fiserv February 2011 - May 2013
NW Community CU September 2010 - January 2011
KeyBank 2002 - 2010
Skills
Business Analysis, Banking, Vendor Management, Financial Services, Retail Banking, Requirements Analysis, Core Banking, User Acceptance Testing, Financial Analysis, Business Process, SDLC, Risk Management, Business Process..., ACH, Agile Methodologies, Payments, Business Intelligence, Team Building, Financial Accounting, Loans, Scrum, XML, XML Spy, XPath, SharePoint, CRM, Business Requirements, Finance
Education
Bangalore University
Master of Science (MS), Accounting and Finance
Osmania University
Bachelor's degree, Accounting and Finance
AirWatch March 2014 - Present
Fiserv August 2012 - March 2014
GlobalSCAPE, Inc. January 2012 - August 2012
IntePros Consulting July 2011 - January 2012
Catapult Systems July 2010 - June 2011
Kinetic Concepts Inc. May 2007 - July 2010
Next Generation Solutions April 2005 - December 2006
Microsoft April 2000 - February 2005
Skills
Active Directory, Windows Server, Servers, Virtualization, Disaster Recovery, Microsoft Exchange, SharePoint, Windows, VMware ESX, Windows 7, System Deployment, SCCM, IIS, Microsoft SQL Server, Group Policy, Security, Operating Systems, Microsoft Technologies, Powershell, Firewalls, Cluster, Citrix, Troubleshooting, VBScript, Windows XP, Technical Support, Enterprise Mobility..., IT Security Policies, Enterprise Mobility
Education
Our Lady of the Lake University 2011 — 2012
Master of Science, Computer Information Systems and Security, 3.8
Our Lady of the Lake University 2007 — 2011
Bachelor of Science, Computer Information Systems and Security, 3.339
Bellevue College 2001 — 2004
AAS, Computer Information Systems
Texas A&M University 1994 — 1997
Judson High School 1990 — 1994
Fiserv July 2013 - Present
Citi October 2012 - July 2013
Everest Reinsurance October 2010 - October 2012
American Express February 2008 - October 2010
Wipro Technologies January 2005 - January 2008
Oracle August 2004 - January 2005
Ace Infotech January 2003 - May 2004
Skills
.NET, ASP.NET MVC, C#, jQuery, AngularJS, Microsoft SQL Server, HTML5, Bootstrap, Responsive Web Design, ASP.NET Web API, WCF, Integration, Oracle, ASP.NET, Visual Studio, Project Management, Software Architectural..., Design Patterns, Entity Framework, SDLC
Education
University of Bhopal, India 1999 — 2003
Master's Degree, Compuer Science
MLS University 1995 — 1998
Bachelor’s Degree, Computer Science
Epsilon August 2014 - Present
Fiserv March 2014 - August 2014
Fiserv July 2012 - March 2014
Builders FirstSource September 2011 - July 2012
The Salvation Army August 2007 - September 2011
Skills
CCNP, Troubleshooting, Switches, CCENT, Switching, Windows Server, CCNA, Network Administration, Windows, Routing, Customer Service, ASA, OSPF, Security, EIGRP, VPN, Failover, DNS, Servers, Cisco IOS, DHCP, Disaster Recovery, Networking, MPLS, A+ Certified, Routers, BGP, Firewalls, WAN, Cisco Routers, Network Engineering, HSRP, Cisco Call Manager, Wireless Networking, System Administration, VMware, Cisco Nexus, Cisco Wireless, Juniper, Cisco Certified, Load Balancing, VMware ESX, Data Center, RIP, IPSec, Citrix, Cisco Technologies, Cisco ASA, Juniper Technologies
Education
Bellevue University 2008 — 2010
Bachelors, Network & System Administration
Tabs3 Software Troubleshoot customer questions and issues relative to law firm billing, general ledger, trust management, accounts payable, and practice management software. Technical Support RepresentativeSoftware Technology IncJuly 2014 - May 2015
Nelnet March 2014 - July 2014
Crete Carrier Corporation January 2011 - October 2013
Fiserv August 2004 - December 2010
USXpress May 2001 - August 2004
Skills
Dispatching, Customer Service, Information Technology, Banking, Information Storage, Phone Support, Software Installation, Microsoft SQL Server, AS400 system, Unisys Mainframe, IBM Mainframe, Transportation Planning, Graphic Design, Technical Writing, Trucking, Paperless, Document Scanning, Technical Support, Process Improvement, Business Analysis, SQL, Logistics, Software Documentation, Team Building, Microsoft Office
Education
Bellevue University 2002 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Information Systems
Central Community College 1998 — 2001
Associate of Science (A.S.), Media Arts
City of Louisville April 2015 - Present
U.S. Bank July 2003 - April 2015
Kopsa, Otte, & Associates January 2003 - April 2003
Fiserv September 2001 - July 2002
Skills
Microsoft Applications, SQL, HTML, Personal Income Tax..., Training Facilitation, Training Leadership, Sales, Sales Management, Sales Management..., Scheduling Management, Forecasting, Customer Service..., Marketing Documents, Banking, Leadership, Microsoft Office, Retail Banking, Team Building
Education
Bellevue University 2005 — 2007
Master of Business Administration (M.B.A.), Marketing
Peru State College 1997 — 2001
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Fiserv February 2014 - Present
INTL FCStone Inc. May 2013 - August 2013
Sid Dillon May 2012 - January 2013
Pius X High School May 2010 - August 2012
Mutual of Omaha Bank May 2011 - August 2011
Skills
Teamwork, Customer Service, Coaching, Microsoft Excel, Microsoft Office, Baseball, Management, Training, Financial Analysis, Risk Management, Banking Software, Organization, Marketing, Social Networking, Social Media, Financial Services, Team Building
Education
Benedictine College 2011 — 2013
Bachelor's degree, Finance, General
University of Nebraska-Lincoln 2010 — 2011
University of Nebraska at Kearney 2009 — 2010
Pius X High School 2005 — 2009
Solutionary June 2015 - Present
Avnet Technology Solutions June 2014 - May 2015
LeaseTeam, Inc. September 2011 - November 2013
Apriva September 2010 - April 2011
Fiserv January 2009 - October 2010
Phoenix-Interactive Design January 2008 - July 2008
FIS January 2007 - December 2007
ACI Worldwide April 1988 - January 2007
Skills
Account Management, Product Management, Strategic Planning, Solution Selling, SaaS, Electronic Payments, CRM, Professional Services, Business Development, Sales Operations, Management, Leadership, Vendor Management, Sales Management, Integration, B2B, Project Management, Sales, Training, Marketing, Start-ups, New Business Development, Financial Services, Lead Generation, Business Strategy, Strategy, Outsourcing, Program Management, Customer Service, Selling, Executive Management, Sales Process, Competitive Analysis, Customer Satisfaction, Strategic Partnerships, Enterprise Software, Customer Retention, Business Analysis, Product Marketing, Cloud Computing, Salesforce.com, E-commerce, Business Intelligence, Customer Experience, Process Improvement, Direct Sales, Cross-functional Team..., Coaching, Team Leadership, Analytics
Education
Bellevue University 2005 — 2011
MBA, in progress
Burke High School
College Prep Courses/ Business Law
Nebraska Wesleyan University
University of Nebraska at Omaha
Bachelor of Arts (B.A.), Political Science
University of Nebraska-Lincoln
Falcon Aviation Academy April 2015 - Present
Animal Medical Clinic of Fairburn July 2010 - Present
Kay's Executive Enterprises April 2006 - July 2010
Bonfils Blood Center March 2007 - January 2009
Fiserv January 2007 - March 2007
Compass Bank October 2006 - January 2007
Barnes & Noble College - Georgia Tech August 2001 - December 2003
Braelinn Village Animal Hospital June 1997 - October 1999
Skills
Veterinary Medicine, Client Education, Pets, Surgical Assisting, Blood Collection, Restraint, Animal Surgery, Radiology, Dogs, Cats, Birds, Exotic Animals, Wildlife Rehabilitation, Anesthesia, Vaccinations, Laboratory Animal..., Avimark, Cornerstone, Veterinary Public Health, Dental Prophylaxis, Animal Behavior, Emergency Medicine, Surgery, Urinalysis, Pharmacology, Parasitology, Infectious Diseases, Anesthesiology, Euthanasia, Animal Welfare, Animal Husbandry, Customer Service, Microsoft Excel, Multi-line Phone, Accounting, Daily Deposits, Team Leadership, Employee Scheduling, Sample Collecting & Prep, Receptionist Duties, Scheduling, Schedules
Education
Purdue University 2014 — 2019
Associate's Degree, Veterinary Sciences/Veterinary Clinical Sciences, General
University of Colorado Denver 2006 — 2007
Biology, General
Bel-Rea Institute of Animal Technology 2004 — 2005
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Georgia Institute of Technology 2000 — 2003
Aerospace, Aeronautical and Astronautical Engineering
Fiserv January 2013 - Present
Open Solutions Inc July 2010 - January 2013
Open Solutions is now part of Fiserv. Please follow Fiserv at LinkedIn.com/company/Fiserv July 2009 - July 2010
Open Solutions is now part of Fiserv. Please follow Fiserv at LinkedIn.com/company/Fiserv May 2007 - July 2009
Member Data Services/Open Solutions Inc November 2002 - May 2007
re:Member Data Services November 1998 - November 2002
Skills
Documentation, Web Applications, Intranet, Portals, RoboHelp, Online Help, Task Analysis, Information Design, Software Documentation, Technical Communication, Usability Testing, Release Notes, Usability Design, SnagIt, Manuals, Document Design, Guides, Technical Writing, Information Architecture, Technical Documentation, User-centered Design, User Interface Design, Adobe Acrobat, User Experience, Software Training, Diagrams, PDF, Functional..., User Interface, Design Specifications, Visio, FrontPage, White Papers, Human-computer..., E-learning, Needs Analysis, Accessibility, DFD, HTML, Dreamweaver, Application Design, GUI, Instructional Design
Education
Human Factors International 2009 — 2009
Certification, Usability Analysis
Ball State University 1992 — 1997
B.S, English
All County Expert Property Management August 2014 - Present
AutoTrader.com July 2012 - July 2014
Fiserv January 2011 - July 2012
ADT Security Services August 2008 - October 2010
Royal Caribbean Cruises, Ltd. 1997 - 2008
Blockbuster 1993 - 1997
Skills
Forecasting, Financial Analysis, Budgets, Leadership, Managerial Finance, Finance, Accounting, Project Management, Strategic Planning, Variance Analysis, Cash Flow, Financial Audits, Executive Management, Capital Budgeting, Income Statement, Sarbanes-Oxley Act, Process Improvement, Financial Reporting, Financial Modeling, Hyperion Enterprise
Education
Baruch College, City University of New York (CUNY)
Accounting and Finance
Nova Southeastern University
BS, Finance
Fiserv January 2008 - Present
CheckFree June 2007 - January 2008
Corillian June 1999 - June 2007
Corillian/CheckFree Corporation 1999 - 2007
Intel Corporation June 1997 - June 1999
PCL-Mindware Software Exports Division, India August 1996 - June 1997
Keifer and Veittinger Information System Limited February 1996 - August 1996
Tata Consulting Engineers December 1993 - February 1996
Bharth Earth Movers Limited 1991 - December 1993
Beml - India 1991 - 1993
Skills
WCF, Software Development, C#, Software Engineering, Testing, Agile Methodologies, Enterprise Software, C++, Test Driven Development, .NET, ASP.NET, Architecture, Architectures, Software Project..., Enterprise Architecture, Web Services, SOA, Scrum, SDLC, Team Leadership, Technical Project..., Software Design Patterns, Microsoft SQL Server, Powershell, Mobile Technology
Education
Bangalore University 1985 — 1991
BE, Mechanical
Fiserv July 2015 - Present
Southside Bank February 2008 - July 2015
OmniAmerican Bank May 2007 - February 2008
OmniAmerican Bank April 2000 - May 2007
Dallas Federal Credit Union July 1993 - April 2000
ITT Financial Services July 1991 - June 1993
Skills
Project Management, System Administration, Banking, Business Analysis, Risk Management, Business Process..., Loans, Financial Services, Process Improvement, Credit, Business Process, SDLC, Information Technology, Access, Business Requirements, Mortgage Lending, Consumer Lending, Commercial Lending, Finance, Financial Risk, Commercial Banking, Loan Origination, Credit Analysis, Mortgage Banking, Management, Internet Banking, Treasury Management, Retail Banking, Credit Risk, Cash Management, Portfolio Management, Core Banking, Credit Cards, Underwriting
Education
Baylor University 1987 — 1991
BA, Political Science and French
SGP 1983 — 1987
High School Diploma
Fiserv December 2013 - Present
NASDAQ OMX October 2008 - May 2012
NASDAQ Stock Market April 2000 - September 2008
Checkfree May 1998 - April 2000
ADC NewNet May 1997 - June 1998
Skills
SQL, Solaris, Unix, Microsoft SQL Server, Subversion, Databases, XML, Linux, Java, C++, Perl, Networking, Windows Server, Unix Shell Scripting, Software Documentation, Software Configuration...
Education
University of New Haven 1996 — 1997
Master of Computer Science, Information Technology
Beijing Normal University 1986 — 1988
Master of Library & Information Science (M.L.I.S.), Highter Education Administration
Beijing Normal University 1982 — 1986
Bachelor of Science, Library and Information Science
Fiserv November 2011 - Present
Maritz Loyalty Marketing 2005 - May 2013
Horizon Healthcare Technologies 2000 - 2003
Education
Bangalore University 1988 — 1992
Bachelors, Computer Science
Fiserv May 2013 - Present
Arrow Electronics March 2010 - May 2013
Intechra October 2007 - March 2010
Intechra June 2005 - October 2007
Merritt, Hawkins April 2004 - May 2005
The Armamentarium January 2001 - January 2004
Skills
Business Development, Solution Selling, Account Management, Salesforce.com, Sales, Contract Negotiation, New Business Development, Sales Operations, Sales Support Tools, CRM databases, Business Strategy, Channel Partners, Cold Calling, Selling, Management, Enterprise Software, Direct Sales, Sales Process, Recruiting, Operations Management, Project Management, Analysis, Team Building, Product Marketing, Strategic Planning, CRM, Market Research
Education
Baylor University 1995 — 2000
Bachelor of Education, Health Science - Pre Physical Therapy
Baylor University 1995 — 2000
Bachelor of Science (B.S.), Pre-Physical Therapy Studies
Fiserv October 2013 - Present
PDF Print Solutions 2009 - 2015
PDF Print Solutions 2009 - 2015
Fiserv November 2007 - October 2013
Red Amiga, Inc. 2005 - 2008
Western Union/Orlandi Valuta 1996 - 2006
Western Union 1996 - 2006
Skills
Contract Negotiations, Consultative Selling, Sales Management, Negotiation, Payments, P&L Management, Electronic Payments, Strategy Development, Executive Management, Strategic Planning, Product Management, Contract Negotiation, Strategy, Start-ups, Selling, Sales, Competitive Analysis, Solution Selling, Vendor Management, Mergers & Acquisitions, New Business Development, Strategic Partnerships, Account Management, Operations Management, Leadership, Management, Sales Operations, Product Development, Business Development, Business Strategy, Marketing, Cross-functional Team..., Relationship Management, Marketing Strategy, CRM, Financial Services, Consulting, Banking, Salesforce.com, Process Improvement, Team Leadership, Business Analysis, Program Management, Finance, Business Planning, Pricing, Product Marketing, B2B
Education
Florida International University - College of Business Administration 1991 — 1993
Master of Business Administration (MBA), International Business
Baldwin Wallace University 1987 — 1991
B.A., Business, Minor Economics
Nido de Aguilas 1982 — 1986
Cash America International November 2010 - Present
Fiserv August 2003 - November 2010
Brickler Consulting July 2001 - January 2003
Pervasive Software Inc. April 1998 - July 2001
Skills
Databases, SDLC, Agile Methodologies, Microsoft SQL Server, Software Documentation, Testing, UML, SQL, Requirements Analysis, Visual Basic, .NET, Active Directory, Troubleshooting, Business Analysis, Networking, Software Project..., Performance Tuning, SOAP, VB.NET, Unix, Visio, SharePoint, User Acceptance Testing, FTP, Disaster Recovery, Windows, Integration, DB2, Software Development, IIS, Software Quality..., Regression Testing, Program Management, Technical Support, Java, ITIL, Shell Scripting, Database Design, C#, ETL, VSS, HTML, Vendor Management, SOA, ClearCase, Solaris, Linux, Ruby, R
Education
Baylor University 1992 — 1996
BS, Environmental Science/Computer Science
Key Bank January 2011 - Present
PNC Bank January 2010 - January 2011
National City Bank February 2008 - October 2010
National City Bank February 2005 - 2008
National City Bank June 2003 - February 2005
National City Bank April 2001 - June 2003
National City Bank April 1999 - April 2001
Fiserv February 1996 - April 1999
Skills
Vendor Management, Disaster Recovery, SDLC, ITIL, Change Management, Business Analysis, Process Improvement, Sarbanes-Oxley, JCL, Product Management, Banking, CRM, COBOL, CICS, Mainframe
Education
Baldwin Wallace University
eBay Inc January 2013 - Present
Hewlett-Packard January 2012 - December 2012
Fiserv April 2002 - January 2012
Towerstreet June 2000 - January 2002
Skills
Microsoft SQL Server, Visio, JavaScript, XML, Databases, Java, CSS, C++, Programming Languages, C, Recon, Frontier
Education
Bangalore University 1991 — 1995
Bachelore of Engineer, Information Science and Technology
Cloudera November 2014 - Present
Microsoft March 2014 - November 2014
Microsoft February 2012 - February 2014
Microsoft August 2010 - February 2012
Microsoft Corporation February 2007 - July 2010
Microsoft Corporation April 2002 - April 2007
Fiserv June 2001 - April 2002
Intel Corporation May 2000 - June 2001
US West Communications May 1999 - May 2000
Honeywell India February 1997 - April 1999
Skills
Distributed Systems, Test Automation, C#, SQL Server, VSTS, Software Design, Microsoft SQL Server, Scalability, Software Engineering, Testing, Debugging, Software Development, Object Oriented Design, Agile Methodologies, Windows Azure, Scrum, Visual Studio, Multithreading, Cloud Computing, .NET
Education
Bangalore University 1991 — 1995
Bachelor of Engineering (BE), Computer Science
MEI Polytechnic 1989 — 1991
Diploma, Computer Science
HCA April 2008 - Present
Fiserv May 2002 - April 2007
Capital Group Companies 1993 - 2000
Education
Bellevue University
Master of Science (MS), Management Information Systems, MBA
Bellevue University
Bachelor of Science (BS), Business Administration
Security inspection Inc. February 2008 - Present
Fiserv May 1997 - February 2008
Fiserv GalaxyPlus 1997 - 2008
Skills
XML, SQL, JavaScript, Microsoft SQL Server, Web Services, Java Enterprise Edition, Java, Spring, Hibernate, JSP, Unix, Agile Methodologies, Eclipse, Struts, SOAP, Weblogic, Spring Framework
Education
Lawrence Technological University 2002 — 2006
Master of Science in Information Systems (MSIS), Computer Science
Bangalore University 1986 — 1990
BS, Computer Science
Fiserv August 2012 - Present
Fiserv 2005 - 2010
Skills
SAP, Financial Analysis, Process Improvement, Business Process..., Business Analysis, Vendor Management, Forecasting, Business Process, Cross-functional Team..., Leadership, Management, Program Management, Project Management, Requirements Analysis, SDLC, Software Project..., Strategy
Education
The University of Dallas 2000 — 2002
Master of Business Administration (M.B.A.), Finance, General
Baylor University
FirstData August 2012 - Present
Fiserv March 2011 - September 2012
Macys Systems and Technology June 2010 - April 2011
DataOceans August 2009 - July 2010
Equifax June 2008 - November 2009
PRG-Schultz July 2003 - January 2008
Haruspex December 2002 - July 2003
Essilor September 2000 - August 2002
Essilor of America, Inc. 2000 - 2002
Celotex August 1997 - September 2000
Skills
IT Management, Management, Enterprise Software, Project Management, PMO, IT Operations, IT Service Management, Networking, Information Technology, CRM, Security, Process Improvement, Business Continuity, Data Center, Budgets, Change Management, Leadership, Telecommunications, Vendor Management, Cisco Technologies, E-commerce, Unix, System Deployment, Customer Service, Servers, Service Delivery, Infrastructure, Technical Support, System Administration
Education
Barry University 1976 — 1979
Catawba Valley Community College August 2013 - Present
Catawba Valley Community College August 2012 - Present
Fiserv October 2002 - August 2012
Harlem Furniture 2000 - 2002
Ward's 1997 - 2000
Skills
Call Center, Process Improvement, Change Management, Performance Management, Vendor Management, Team Building, Customer Satisfaction, Six Sigma, Operations Management, Employee Relations, Customer Service, Program Management, Leadership Development, Quality Assurance, Coaching, Business Analysis, Account Management, Team Leadership, Training, Recruiting, Call Centers, Business Process..., Organizational..., Talent Management, Leadership, Project Planning, Employee Benefits, Management, Team Management, Budgets, Strategic Planning, Outsourcing, CRM, Project Management, Cross-functional Team..., Onboarding, Human Resources
Education
Benedictine University 2013 — 2016
Doctor of Education (Ed.D.), Higher Education and Organizational Change
Lewis University 2002 — 2005
Master of Business Administration (MBA), Human Resources Management and Services
Lewis University 2002 — 2005
Bachelors, Business
Dealertrack Technologies August 2015 - Present
American Express July 2013 - July 2015
Fiserv July 2008 - July 2013
Saint Michael's Social Science Research Center September 2006 - May 2008
Skills
CRM, Management, Strategy, Research, Business Analysis, SDLC, Financial Analysis, Project Management, Financial Services, Microsoft Excel, Salesforce.com, Data Analysis, Account Management, Analysis, Business Strategy, Business Development, Strategic Planning, Microsoft Office, Customer Service, Negotiation, Process Improvement, Management Consulting, Program Management, Vendor Management, Portfolio Management, Risk Management, Leadership
Education
City University of New York-Baruch College - Zicklin School of Business 2010 — 2012
MBA, Operations Management
Saint Michael's College 2004 — 2008
BA, Economics
First Data Corporation January 2013 - Present
West Corporation May 2011 - January 2013
Fiserv August 1999 - May 2011
APAC Customer Services June 1997 - August 1999
WorldCom June 1996 - June 1997
ITI Marketing Services February 1991 - June 1996
KPMG March 1988 - December 1991
Skills
Vendor Management, Program Management, Business Analysis, Project Portfolio..., Process Improvement, Agile Project Management, PMP, CSM, CRM, Scrum, Integration, MS Project, Quality Assurance, Software Documentation, SharePoint, Software Development, Telecommunications
Education
Bellevue University 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management
Bellevue University 1994 — 1997
B.S., Business Administration
Western Carolina University 2001 — 2002
Certificate, Project Manager
IntercontinentalExchange, Inc. June 2010 - Present
Fiserv June 2007 - June 2010
CheckFree February 2005 - June 2007
ValuBond August 2004 - February 2005
CheckFree February 2004 - August 2004
Skills
Test Automation, Mobile Testing, Web Testing, GUI Testing, Data Warehousing, Quality Center, QTP, SDLC, Software Quality..., Test Planning, Regression Testing, Defect Tracking, Test Cases, Agile Testing, Scrum, System Testing, HP QTP, HP Quality Center
Education
Bellevue University 2007 — 2009
MS, Computer Information Systems
Georgia State University - J. Mack Robinson College of Business 1999 — 2003
BBA, Computer Information Systems
Fiserv Senior Account ExecutiveFiserv VISION2001 - Present
NCR Corporation November 1974 - December 2001
Skills
SaaS, Salesforce.com, Solution Selling, Account Management, Vendor Management, Business Development, Banking, CRM, Enterprise Software, Business Intelligence, Product Management, Sales Process, Strategic Partnerships
Education
Ball State University
Chez Conner November 2012 - Present
Fiserv June 2000 - November 2012
Aspen Systems Corporation 1993 - 1997
Walcoff & Associates 1989 - 1993
Skills
Technical Writing, Writing, FrameMaker, Documentation, Online Help, Editing, Proposal Writing
Education
Ball State University 1966 — 1969
BA, English
Westfield High School 1963 — 1966
Diploma
Aramark Uniform Services (WearGuard) April 1999 - Present
Hills Department Stores September 1993 - March 1999
Fiserv September 1987 - August 1992
Fidelity Investments June 1986 - May 1987
Honeywell June 1983 - May 1986
Skills
Analysis, Programming, Database Design, Data Warehousing, Data Analysis, Oracle SQL, PL/SQL, Unix Shell Scripting, Toad, vi editor, Oracle, SDLC, SQL, Relational Databases, Business Analysis, Business Process..., Change Management, MKS Integrity, Database Marketing, Business Intelligence, C, Databases, Vi, Data Modeling, ETL, HTML, Java, JavaScript, Tidal Enterprise..., XML, FTP, Core FTP, Putty, Hummingbird Exceed, Eclipse, QuickBooks, Quicken, Visio, PowerDesigner
Education
Bentley University 1980 — 1984
Bachelor of Science, Computer Information Systems
Fontbonne Academy, Milton, MA 1976 — 1980
Mainline Releasing / Lightning Entertainment June 2014 - Present
Backstage Bar and Grill August 2011 - Present
LFP Inc. October 2006 - June 2014
BaseballPress.com September 2009 - October 2012
Fiserv January 2006 - October 2006
Skills
Copy Editing, Proofreading, Creative Writing, Fiction, Non-fiction, Editing, Freelance Writing, Short Stories, Fiction Writing, Journalism, Blogging, Feature Articles, Novels, Web Content, Poetry, Ghostwriting, Copywriting, Fact-checking, Editorial, Books, Data Entry, Social Media, Sports Writing, Statistical Data..., Magazines, Publishing
Education
Bennington College 2004 — 2006
Master of Fine Arts (MFA), Creative Writing
University of Southern California 2000 — 2004
Bachelor of Fine Arts (BFA), Creative Writing
Fiserv March 2009 - Present
CheckFree now part of FiServ March 2003 - August 2008
Checkfree 2000 - 2004
Atlanta Gas Light 1998 - 2000
GTE Wireless 1995 - 1999
Canadian Consulate General 1987 - 1995
Education
Barry University
Fiserv November 2013 - Present
Ascendx Spine August 2008 - October 2012
Alcon Laboratories, Inc. 2002 - December 2008
Alcon Laboratories, Inc. June 1999 - 2002
Beckman Coulter 1996 - May 1999
Beckman Coulter September 1993 - August 1996
Kraft, USA 1989 - 1991
Skills
FDA, Medical Devices, Software Documentation, Quality System, Operations Management, R&D, Customer Service, Sales, Design Control
Education
Barry University
Business Administration and Management, General
Fiserv February 1990 - Present
Education
Baylor University 1984 — 1988
Bachelor of Arts (B.A.), Communicatons/Business
Fiserv March 2011 - Present
Fiserv Bank Solutions May 2006 - March 2011
PepsiCo 2002 - 2006
PepsiCo Mexico 1994 - 2002
Skills
Talent Management, Organizational..., Leadership Development, Performance Management, Talent Development, Change Management, Organizational Design, Talent Acquisition, Succession Planning, Vendor Management, Personnel Management, Human Resources, Leadership, Management, HR Consulting, Employee Relations, Employee Engagement, HRIS, Onboarding, Workforce Planning, Deferred Compensation
Education
Benedictine University 2009 — 2011
MSMOB, Business Management and Org. Behavior
Instituto Tecnológico Autónomo de México 2000 — 2001
Diploma, Organizational Development
Universidad Panamericana 1997 — 1998
Diploma, Organizational Communication
Tecnológico de Monterrey 1990 — 1995
BA, Organizational Psychology
United Bankers' Bank January 2015 - Present
WorldView LTD April 2014 - January 2015
WorldView LTD August 2013 - April 2014
Fiserv March 2011 - August 2013
Fiserv March 2006 - June 2011
Information Technology, Inc. June 1998 - March 2006
Skills
Strategy, E-commerce, Customer Service, Management, Marketing, Lead Generation, Business Analysis, Sales, Strategic Planning, Process Improvement, Financial Services, Account Management, Banking, Salesforce.com, Sales Presentations, Direct Sales, Vendor Management, Business Intelligence, New Business Development, Leadership, CRM, Software Project..., Team Building, Sales Management, Product Management, Team Leadership, Solution Selling, Business Development, Sales Process, Strategic Partnerships, Selling, Time Management, OnBase, FileBound, Relationship Management, Building Relationships, Software Industry
Education
Bellevue University 2007 — 2011
MBA, Finance and Marketing
Doane College 1994 — 1998
Bachelor of Arts, Finance and Marketing
Westside High School 1990 — 1994
High School Diploma
Fiserv October 2012 - Present
Fiserv December 2009 - October 2012
Frank Lynn & Associates September 2001 - December 2009
Frank Lynn & Associates September 1997 - September 2001
Stelrema Corporation May 1994 - September 1997
Stelrema Corporation July 1988 - August 1991
Skills
Data Analysis, Management Consulting, Business Intelligence, Forecasting, Budgeting, Budgets, Accounting, Business Analysis, Business Process..., CRM, Competitive Analysis, Leadership, Process Improvement, Program Management, SDLC, Strategy, Vendor Management, Analysis, Management, Requirements Analysis
Education
Ball State University - College of Business 1991 — 1994
BS, Major: Business Administration, Minor: Economics
Self-Employed September 2009 - Present
Spherion/CheckFree November 2006 - November 2008
Fiserv November 2006 - November 2008
Tactical Security Operations August 2004 - November 2006
PartyLite 2004 - 2005
Kelly Services July 2002 - June 2004
Pitcher and Crow July 2000 - May 2002
Volt 1997 - 2000
Skills
Human Resources, Recruiting, Management, Temporary Placement, Interviews, Marketing, Strategy, Employee Relations
Education
Bergen Community College
N/A, Early Childhood Education
Fiserv June 1988 - Present
Skills
Vendor Management, FrameMaker, Software Documentation, Business Development, Integration, Business Analysis, SDLC, Technical Writing, Agile Methodologies, Business Process..., Strategic Planning, Strategy, Microsoft Office, Project Portfolio..., Professional Services, Social Media, Business Requirements, Program Management, Business Process, Customer Service, Online Help, PMO, Software Implementation, SnagIt, Project Management, PMP, SQL, Product Marketing, Software Project..., Software Development, Technical Documentation, SaaS, Strategic Partnerships, Microsoft Word, User Acceptance Testing, Change Management, RoboHelp, Leadership, Process Improvement, Banking, Cross-functional Team..., Marketing Strategy, Team Leadership, Salesforce.com, Team Building, Project Planning, Requirements Analysis, System Administration, Technical Communication, Microsoft Excel
Education
Belhaven College
BA, Psychology
Montreat College
AS
Fiserv 2001 - Present
NCR Corporation 1989 - 2001
Skills
Problem Solving, Customer Relations, Account Management, Consultative Selling, Solution Selling, Salesforce.com, Strategic Planning, Business Development, Direct Sales, Selling, Vendor Management, CRM, Product Management, Business Planning
Education
Bentley University 1980 — 1984
BS - Marketing, Business / Marketing
Fiserv May 2011 - Present
Fiserv Northeast Region February 2007 - May 2011
Fidelity Investments 1994 - 2001
Skills
Vendor Management, Business Analysis, Product Management, Solution Selling, Process Improvement, SaaS, Banking, Business Intelligence, Electronic Payments, Outsourcing, Account Management, Disaster Recovery, Enterprise Software
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1995 — 1998
Graduate, Masters of Business Admininstration
Isenberg School of Management, UMass Amherst 1988 — 1992
Bachelor, Finance Major and Economics Minor
Orange County Public Schools January 2015 - Present
Orange County Public Schools June 2014 - January 2015
Kee Wee Entertainment, Inc April 2009 - May 2013
Channel Intelligence 2008 - 2009
Fiserv 2002 - 2008
Skills
SDLC, Quality Assurance, Testing, Management, Business Process, Risk Management, Test Planning, Software Quality..., Regression Testing, Customer Satisfaction, Software Project..., E-commerce, Business Analysis, Agile Methodologies, Software Development, Requirements Analysis, Microsoft SQL Server, SQL
Education
Thomas Jefferson School of Law
LL.M., International Taxation and E-Commerce Law
Barry University - Dwayne O. Andreas School of Law
J.D., Law
Barry University - Dwayne O. Andreas School of Law
M.B.A., Business Administration
Fiserv January 2013 - Present
Skills
Process Improvement, Salesforce.com, Banking, Sales Process, Account Management, Strategic Selling, Core Data Processing, Mobile Banking, Document Imaging, Cold Calling, Credit Unions, Sales, Analysis, Strategy, Solution Selling, Sales Operations, Business Development, Strategic Planning
Education
Baylor University - Hankamer School of Business 2001 — 2005
BBA, Business Marketing and Management
Akins Title Research, LLC March 2013 - Present
Admiral Title, LLC 2013 - 2015
Admiral Title, LLC 2013 - 2015
CNA Insurance May 2012 - February 2013
The Hartford August 2009 - May 2012
The Hartford March 2008 - August 2009
Fiserv 2002 - 2008
Bank of America 2002 - 2004
Skills
Insurance, Underwriting, Technology Errors &..., Relationship Marketing, Network Security..., Privacy Injury Liability, Media Liability, Commercial Insurance, Liability, Errors & Omissions, Workers Compensation, Legal Liability, Title Insurance, Titles, Title Searches, Title Opinions, Title Clearing, Real Estate, Real Estate Transactions, Commercial Real Estate, Corporate Real Estate, Real Estate Financing, Real Estate Investor, Commercial Lines, General Insurance, Professional Liability, Liability Analysis, Property & Casualty..., Casualty Insurance, Risk Management, Umbrella Insurance
Education
Baylor University - Hankamer School of Business 1999 — 2001
BBA, Management and Finance
Schumacher Group January 2013 - Present
Fiserv May 2008 - January 2013
E*TRADE Financial September 2006 - April 2008
Whole Foods Market September 2002 - August 2006
Skills
Financial Analysis, Accounting, Hyperion Enterprise, Financial Reporting, Financial Modeling, Business Analysis, Access, Finance, Analysis, Budgets, Sarbanes-Oxley Act, Strategic Financial..., Process Improvement, Revenue Recognition, Forecasting, PeopleSoft, QuickBooks, Internal Controls
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2000
MBA, Finance
Beijing Technology and Business University
Bachelor of Business Administration (BBA), Accounting
American Board of Medical Specialties September 2013 - Present
Prosecutor's Office, St. Joseph County May 2011 - June 2013
Electronic Commerce, Inc. 2008 - 2011
City of Mishawaka September 2004 - March 2008
Fiserv August 1997 - May 2004
Skills
CPA, Payroll, Benefits Administration, FMLA, General Ledger, HRIS, Onboarding, Employee Benefits, New Hire Orientations, Employee Relations, Accounting, Employee Engagement, Employee Handbooks, Human Resources, Talent Acquisition, Performance Management, Employment Law, Deferred Compensation, Labor Relations, HR Consulting, Compensation & Benefit, Job Descriptions, Training, Succession Planning, Management, Applicant Tracking..., Policy, Recruiting, Employee Training, Temporary Placement, Talent Management, Job Analysis, HR Policies
Education
Ball State University 1981 — 1985
Bachelors, Accounting
Verizon Wireless June 2009 - Present
AT&T August 2005 - March 2007
Fiserv February 2001 - December 2001
Microsoft January 2000 - November 2000
Skills
C#, Software Development, XML, HTML, Microsoft SQL Server, .NET, ASP.NET, MySQL, Visual Studio
Education
Bangalore University
Bachelor's degree, Electronics and Communications Engineering
Eastern Washington University
Computer Courses
Quality Health Ideas, Inc. April 2014 - Present
Advantech Consulting August 2013 - April 2014
Fiserv January 2013 - August 2013
Opens Solutions Inc January 2011 - January 2013
Open Solutions Inc August 2005 - December 2010
Skills
Software Development, CRM, Agile Methodologies, Software Project..., SOA, Enterprise Architecture, Microsoft SQL Server, Business Analysis, SDLC, Vendor Management, Business Intelligence, Requirements Analysis, IT Strategy, Scrum, Cloud Computing, .NET, Business Requirements, C#, Integration, Visio, WCF, SQL Tuning
Education
Bangalore University
Bachelor of Science (BS)
Fiserv January 2014 - Present
Sergeant's Pet Care Products April 2008 - January 2014
William H Harvey Co. November 2006 - April 2008
Skills
Inventory Management, Purchasing, Forecasting, Product Development, Project Management, Negotiation, Strategic Planning, Leadership, Customer Service, Outlook, Employee Relations, Microsoft Office, Microsoft Excel, Sales Management, Microsoft Word
Education
Bellevue University 2007 — 2008
Business Management
Midland Lutheran College
Fiserv September 2012 - Present
HiMark Golf Course April 2011 - August 2012
OfficeMax January 2010 - March 2012
Performance Volkswagen September 2010 - November 2010
Champions Run Golf Club February 2009 - October 2010
Pentagon Federal Credit Union February 2009 - June 2009
HIMARK GOLF COURSE August 2008 - November 2008
OXFORD PROGRAM July 2008 - August 2008
HIMARK GOLF COURSE April 2006 - July 2008
NEBRASKA DEPARTMENT OF INSURANCE February 2008 - March 2008
Skills
Banking, Customer Service, Microsoft Excel, PowerPoint, Accounting, Microsoft Word, Access, Loans, Microsoft Office, Analysis, Sales, Retail, Human Resources, Time Management, CRM
Education
Bellevue University 2010 — 2011
Master of Business Administration (M.B.A.), Human Resources, 3.42
University of Oxford 2008 — 2008
Nebraska at Oxford Program
University of Nebraska-Lincoln 2004 — 2008
Bachelor of Science, Finance, 3.71
Fiserv January 2014 - Present
Time Warner Cable June 2000 - January 2014
24 Hour Fitness June 2008 - May 2013
Skills
Telecommunications, Process Improvement, Data Center, Team Leadership, Management, Analysis, VoIP, Project Management, Call Center, Vendor Management, Program Management, Call Centers, Customer Service, Social Media, Wireless, Broadband, CRM, Ethernet, Managed Services, Microsoft Office, Troubleshooting, Cross-functional Team..., Product Management
Education
Belhaven University 2004 — 2006
Masters, Management
Tougaloo College 1996 — 2000
Bachelor's, Mathematics
Tougaloo College 1996 — 2000
Bachelor's, Computer Science
Bank of America 2012 - Present
Bank of America 2011 - 2012
Wells Fargo 2010 - 2011
IBM 2008 - 2010
Fiserv 2008 - 2008
TIAA-CREF 2005 - 2007
Amdocs 2004 - 2005
Family Dollar 2003 - 2004
The Hartford 2002 - 2003
Sithe Energies 2001 - 2002
Skills
Solution Architecture, SOA, Agile Methodologies, Hadoop, Enterprise Architecture, Netezza, Teradata, J2EE Application..., Java Enterprise Edition, Java, Unix, Web Services, SDLC, SQL, Software Development, XML, Spring, Microsoft SQL Server, Requirements Analysis, Mainframe, Business Analysis, Data Analysis, Big Data, MicroStrategy, Vendor Management, Strategic Planning, IT Strategy, Team Leadership, Offshore Team Leadership, Risk Management, Enterprise Software, Integration, Business Intelligence, Technology Solution..., Technical Staff..., Talent Management, Project Management, Business Continuity..., Relationship Building
Education
Bangalore University
Bachelor of Engineering, Mechanical Engineering
Fiserv April 2013 - Present
UBS Global Asset Management 2013 - 2015
UBS Global Asset Management 2013 - 2015
Sonata Software February 2008 - April 2013
Symphony services March 2005 - March 2006
Skills
Requirements Analysis, UML, Requirements Gathering, Visio, XML, SQL, C++, C, Oracle Pro*C, Unix, Shell Scripting, Informix 4GL, Agile Methodologies, SDLC
Education
Bangalore University 1997 — 2001
Bachelor of Engineering (B.E.), Electronics and Telecommunication
Fiserv September 2005 - September 2008
Putnam Investments September 1995 - September 2005
Education
Dean College 1998 — 2002
Certificate, Computer Science
Ball State University
M.A., Biology
Bowling Green State University
B.S. in Education, Biology
Fiserv October 2014 - Present
J C PENNEYS October 2013 - October 2014
Pitney Bowes January 2008 - February 2009
Benchmark Electronics June 2006 - October 2007
Byram HealthCare, 2005 August 2005 - May 2006
Orrtax Software October 2004 - February 2005
Airborne March 2000 - August 2001
Albritton Transportation Logistics January 1997 - January 2000
Production Coordinator/Billing Associate at American Transtech July 1983 - January 1997
Skills
Customer Service, Problem Solving, Documentation, Microsoft Office, Outlook, Telephone Skills, Benefits Administration, Dispatching, Call Center, Excel, Negotiation, Customer Satisfaction, Microsoft Excel, Software Documentation, Databases, Sales, Coaching, Invoicing, Leadership, Project Management, Lotus Notes, Inventory Management, Time Management, Access
Education
Bellevue Community College 2002 — 2004
Associate Arts, Computer
Florida Community College at Jacksonville 1973 — 1975
Business Law & Accounting
Florida Junior College
Fiserv May 2012 - Present
Bloomberg LP February 2012 - May 2012
U.S. Eastern Probation June 2011 - October 2011
NYSE Euronext January 2001 - June 2011
NYSE Euronext January 1990 - June 2011
NYSE S.I.A.C January 1996 - January 2000
NYSE S.I.A.C January 1990 - January 1995
Lutheran Medical Center January 1988 - December 1990
Skills
Trading Systems, Electronic Trading, Market Data, Unix, Disaster Recovery, IT Operations, ITIL, Data Center, Troubleshooting, SDLC, TCP/IP, Software Project...
Education
Baruch College 1985 — 1989
B.B.A, Computer Science
Baruch College C.U.N.Y
Bachelors of Science, Computer Science
Kingsborough Community College C.U.N.Y
Computer Science
Fiserv March 2010 - Present
MasterCard April 1996 - March 2010
ClubCorp January 1991 - March 1996
Skills
Payments, Credit Cards, Financial Services, Banking, Vendor Management, Business Analysis, Debit Cards, Strategic Planning, Financial Analysis, Program Management, Electronic Payments, Business Development, Payment Card Processing, Management
Education
Baylor University - Hankamer School of Business 1973 — 1977
BBA, Accounting
Q2ebanking August 2014 - Present
Fiserv June 2011 - August 2014
Wells Fargo June 2008 - June 2011
Skills
Managerial Finance, Relationship Management, Banking, Microsoft Office, Technical Documentation, Management, Finance, Sales, Payments, Financial Services, Loans, Customer Relations, Business Analysis, Customer Service
Education
Baylor University 2005 — 2009
Bachelor's degree, Finance, General
Computer Services, Inc. May 2015 - Present
Fiserv June 2007 - May 2015
Skills
Customer Service, Team Leadership, Account Management, Business Analysis, Leadership, Process Improvement, Salesforce.com, Sales, Microsoft Office, Banking
Education
Bellevue University 1999 — 2001
Bachelor of Science, Business Management
Western Union October 2007 - Present
Bank of America September 2001 - May 2007
Charles Schwab July 1998 - June 2001
TIAA-CREF February 1998 - July 1998
Fiserv March 1995 - February 1998
Skills
Call Center, Mortgage Lending, Credit Cards, Customer Service, Mutual Funds, Investments, Series 7, Analyst, Mortgage, Retirement Plans..., Trading, Vendor Management, Compliance, Auditing, Training, Mentoring, Mortgage Underwriting, USA PATRIOT Act, Quality Assurance
Education
Benedictine College
Bachelor of Arts, Economics
Fiserv November 2012 - Present
State of Nebraska April 2009 - Present
Gateway February 2007 - February 2008
UNL April 2004 - December 2006
Skills
Microsoft Office
Education
University of Nebraska-Lincoln 2002 — 2006
Bachelor of Science, Management
Bellevue University
Management Information Systems
C Bryan Training Solutions February 2012 - Present
GMSD Training Solutions February 2011 - February 2012
Fiserv January 1999 - February 2011
Skills
Training, Banking, Team Building
Education
Ball State University 1982 — 1984
MA, Adult Education
University of Alabama 1969 — 1973
BS, Business Administration
First Data Corporation 2011 - Present
Fiserv April 2007 - March 2011
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, SDLC, Vendor Management, Customer Service, Microsoft Office, Process Improvement, Software Project...
Education
Bellevue University 2012 — 2014
Master of Business Administration (MBA)
University of Nebraska at Omaha 2000 — 2006
Business Administration, Finance, Banking and Investment Science
Fiserv 2007 - 2012
Liberty Mutual Insurance 2006 - 2007
Skills
Variance Analysis
Education
Bentley University 2002 — 2006
Bachelor of Science (B.S.), Finance - Accounting
Fiserv April 2015 - Present
MetaBank May 2013 - April 2015
Knology July 2009 - May 2013
Oxbow Solutions January 2004 - July 2009
Skills
Troubleshooting, Technical Support, Windows Server, Active Directory, Operating Systems, Network Administration, Software Installation, Computer Hardware, Hardware, Cable Modems, Wireless Networking, Networking, VPN, Windows 7, Microsoft SQL Server, IIS, Database Administration, XP, DNS, DHCP, Programming
Education
Bellevue University 2015 — 2016
Bachelor's Degree, System and Network Administration
Southeast Technical Institute 2011 — 2013
Associate of Arts and Sciences (AAS), Network Administration/Administrator
Southeast Technical Institute 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Network Administration
Five Nines Technology Group August 2014 - Present
Bizco Technologies May 2013 - June 2014
Automated Systems, Inc March 2012 - May 2013
Fiserv February 2006 - March 2012
US Navy Reserve November 2010 - October 2011
US Navy December 1998 - December 2003
Skills
Active Directory, Windows Server, VMware, Networking, Servers, Troubleshooting, Help Desk Support, Microsoft Exchange, SharePoint, System Administration, Switches, WAN, VMware ESX, VPN, Cisco Technologies, Security, SAN, Disaster Recovery, Data Center, Virtualization, Windows
Education
Bellevue University 2010 — 2014
Bachelor of Applied Science (BASc)
University of Nebraska-Lincoln 2004 — 2009
Bachelor of Arts (BA)
Space and Naval Warfare Systems Command 2001 — 2003
Unix SCO/HP-UX, Sun Microsystems, SATCOM
Fiserv November 2009 - Present
VSA Inc November 2007 - November 2009
Skills
Active Directory, Disaster Recovery, Windows Server, Microsoft SQL Server, VMware, Servers, IT Management, Requirements Analysis, SDLC, Analysis, Business Analysis, Customer Service, Leadership, Management, Marketing, Microsoft Office, Project Management, Social Media, Troubleshooting, Visio
Education
Bellevue University 2008 — 2009
MIS, MIS, 4.0
Southeast Community College 1998 — 2000
Bachelor's degree, MIS
Excelacom, Inc/Verizon January 2013 - Present
FISERV/ Yahoo January 2012 - December 2012
FISERV January 2011 - December 2011
Skills
Core Java, J2EE Application..., Spring Framework, Hibernate, JPA, JProfiler, JMeter, Stuts, EJB, Eclipse
Education
Bangalore Karnataka 1986 — 1990
B.E., Computer Engineering
Bangalore University 1983 — 1985
Bsc, Science
Fiserv February 2007 - Present
Education
Bellevue University
Masters of Arts, Organizational Leadership
SHOES.COM August 2015 - Present
Fiserv January 2014 - August 2015
Huron Consulting Group June 2013 - January 2014
Fiserv September 2010 - June 2013
Applied Discovery August 2005 - September 2010
Skills
T-SQL, SQL, Databases, Microsoft SQL Server, SharePoint, Software Documentation, Microsoft Office, Visio, Agile Methodologies, SDLC, Troubleshooting, Process Improvement, Scrum, XML
Education
Bellevue College