Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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Fiserv Employees
Fiserv April 2015 - Present
Newell Rubbermaid May 2014 - Present
Newell Rubbermaid January 2015 - April 2015
Newell Rubbermaid June 2013 - April 2014
Newell Rubbermaid June 2012 - June 2013
Newell Rubbermaid June 2011 - June 2012
TMP Worldwide April 2008 - June 2011
TMP Worldwide August 2007 - March 2008
TMP Worldwide September 2005 - July 2007
TMP Worldwide November 2004 - September 2005
Skills
Marketing Strategy, Strategy, Recruiting, Business Development, Media Planning, Digital Strategy, Digital Marketing, Web Development, Management Consulting, CRM, Brand Management, Online Advertising, Project Management, Relationship..., Problem Solving, Creative Strategy, Creative Direction, Account Management, Budgets, SEM, Leadership, Human Resources, Interactive Marketing, Integrated Marketing, Social Networking, Internal Communications, SEO, Advertising, Marketing Communications, Online Marketing, Team Management, Management, Mobile Marketing, Brand Development, Relationship Marketing, Lead Generation, Sourcing, Marketing, Talent Management, Employee Engagement, Strategic Partnerships, Digital Media, Web Analytics, Social Media Marketing
Education
University of West Georgia
Bachelor's Degree
University of West Georgia 1993 — 1996
Bachelor's Degree
Shorter University 1990 — 1992
CO-OP Financial Services March 2015 - Present
Fiserv March 2014 - March 2015
Fiserv October 2012 - March 2014
Fiserv July 2007 - October 2012
Fiserv March 2004 - July 2007
Fiserv August 2001 - March 2004
Fiserv September 1999 - August 2001
TransAlliance November 1996 - September 1999
Security Pacific Bank, West One Bank, Columbia Bank 1991 - 1996
CommonWealth Central Credit Union 1990 - 1990
Skills
Banking, Account Management, Customer Relations, Cards, Sales Management, Corporate Communications, Marketing Communications, Client Services, Credit Unions, Debit, ATM, Debit Cards, Payment Industry, Talking Points, Key Messaging, Managing Creative Teams, Internal Communications, Payment Systems, Electronic Payments, Market Research, Customer Service, Management, Financial Services, ATM networks, Vendor Management, Relationship Management, Business Process..., B2B, Risk Management, Project Management, Business Strategy, Marketing, Strategic Planning, Sales, Sales Operations, CRM, Project Planning, Customer Satisfaction, Strategy, Strategic Partnerships, Business Analysis
Education
Santa Clara University
B.A., English
Jesuit College Prep
Independent Consultant November 2011 - Present
Greenway Automotve Group November 2011 - October 2012
BlueChip Energy March 2011 - September 2011
Bright House Networks March 2009 - December 2010
Progress Energy 2008 - 2009
The Evans Group April 2006 - May 2008
Fiserv 2000 - 2005
U. S. Army August 1989 - January 1994
Skills
Strategic Planning, Project Management, Press Releases, Editing, SEO, Graphic Design, Email Marketing, Website Development, Copy Editing, Social Media Marketing, Digital Marketing, Copywriting, Blogging, Marketing Research, eCRM, Social CRM, Social Media ROI, Social Media Best..., Bit.ly, Social Listening, Google Insights, SEOmoz, Alexa, Press Release..., Social News, Weblogs, Digital Culture, Pinterest, Klout, TweetDeck, Hootsuite, Google Alerts, Collateral, Marketing Strategy, Lead Generation, Online Advertising, Marketing Communications, SEM, Conversion Tracking, Keyword Generation, Word Tracker, Press Release Submission, Social Media, Marketing, B2B, Management, Online Marketing, Web Analytics, Advertising, Direct Marketing
Education
Seminole Community College 2013 — 2017
Associate of Arts and Sciences (A.A.S.)
University of Phoenix 2004 — 2009
BSBM
London High School 1982 — 1986
Diploma
Fiserv September 2011 - Present
Welch Allyn May 2011 - September 2011
Jive Software January 2011 - February 2011
OptiLink Healthcare, a Division of The Advisory Board Company May 2010 - January 2011
Siemens Information Systems Ltd at Nike June 2008 - April 2009
ACS at Nike December 2003 - May 2008
Lockheed Martin at Nike May 1999 - November 2003
Nike December 1997 - April 1999
Skills
CompTIA Network+, Active Directory, Windows 7, System Administration, Terminal Services, Technical Support, VPN, Troubleshooting, Windows XP, System Deployment, Operating Systems, Laptops, Software Documentation, Visio, Servers, Computer Hardware, Software Installation, Hardware, Microsoft Exchange, Help Desk Support, Windows Server, Management, OS X, Citrix, Process Improvement, VMware, SQL, Networking, Security
Education
San Diego State University-California State University
Bachelor of Science (BS), Business Administration, Information Systems
PayPal June 2014 - Present
eBay August 2011 - June 2014
Fiserv June 2002 - August 2011
EDS Group June 2000 - June 2002
SunState Federal Credit Union May 1995 - June 2000
Skills
Program Management, PMP, Business Analysis, Project Management, Vendor Management, Cross-functional Team..., Integration, Management, Analysis, Change Management, Strategic Planning, Consulting, Product Management, E-commerce, Software Project..., Process Improvement, Financial Services, Agile Methodologies, Leadership, Requirements Analysis, Quality Assurance, Customer Service, Account Management, CRM, SaaS, Strategy, Training, Product Development, Testing
Education
University of Florida
Master of Business Administration (MBA), Business Administration and Management, General
Saint Leo University
Bachelor of Business Administration (BBA), Business Administration and Management, General
O'Neil Data 2013 - Present
Vertis Communications 2009 - 2012
Fiserv 2007 - 2009
Jerome Group 2002 - 2007
NovaCopy 1998 - 2002
IKON Office Solutions 1994 - 1998
Ernst & Young 1987 - 1994
RubinBrown LLP 1983 - 1987
Skills
Integrated Marketing, Digital Marketing, Direct Marketing, Direct Mail, Marketing, Competitive Analysis, Multi-channel Marketing, Leadership, B2B, Social Media, Sales, Process Improvement, Mobile Media, Email Marketing, Entrepreneurship, Strategy, CRM, Start-ups, Lead Generation, Account Management, Document Lifecycle..., New Business Development, Mobile Marketing, Document Management, Strategic Planning, Management, Project Management, Project Engineering, Marketing Strategy
Education
Saint Louis University 1979 — 1983
Bachelor's Degree, Accounting
A123 Systems 2011 - 2012
BBA Aviation plc 2007 - 2010
Fiserv 2006 - 2007
Darden Restaurants 2001 - 2006
TriQuint Semiconductor 1999 - 2001
Walt Disney World 1988 - 1999
US Army 1982 - 1984
Education
Saint Leo University
MBA, HRA
University of Florida
BA, Political Science/ Law
Google October 2014 - Present
netPolarity @ Facebook May 2014 - October 2014
TekSystems @ Skyline / Skybest Communications December 2013 - May 2014
SGL Group - The Carbon Company June 2011 - November 2013
Fiserv December 2006 - June 2011
GB Tech May 2002 - August 2002
Skills
CCNA, Windows Server, LAN-WAN, Troubleshooting, VMware, VMware ESX, Cisco IOS, Networking, Cisco Technologies, Network Administration, Server Administration, Switches, Avaya, Cisco VoIP, Desktop Application..., Routers, DHCP, Routing, OSPF, BGP, Hardware, Software Installation, VLAN, System Deployment, Computer Network..., Linux, Telecommunications, Cisco Wireless, Vendor Management, Laptops, TCP/IP, EIGRP, RIP, Fiber Optic Networks, Catalyst Switches, Brocade, Brocade Fibre Switches, Virtualization, Desktop Administration, Microsoft Servers, Servers, Operating Systems, Cisco Routers, WAN, Network Engineering, Network Architecture, Network Design, Infrastructure, Wireless Networking, Software Documentation
Education
University of Houston-Clear Lake 2004 — 2006
Bachelor of Science (BS), Political Science
San Jacinto College 1999 — 2004
Associate of Arts (AA), Art/Art Studies, General
CuraScript Specialty Distribution, An Express Scripts Company January 2007 - Present
Sprint Nextel Communications June 2002 - January 2007
Co-Advantage Resources May 2005 - June 2006
Fiserv August 1996 - June 2001
Education
University of Central Florida - College of Business Administration 1993 — 1995
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Seminole State College of Florida 1990 — 1993
AA, General
Fiserv May 2012 - Present
Fiserv July 2007 - May 2012
Flagstar Bank June 2004 - June 2007
Skills
Business Analysis, Requirements Analysis, SDLC, Software Project..., Vendor Management, Requirements Gathering, Business Intelligence, Integration, SaaS, Agile Methodologies, Business Requirements
Education
Siena Heights University
Bachelor of Business Administration (BBA), Concentration in Finance
Fiserv Card Services ManagerBeach Municipal FCUOctober 2001 - November 2014
Beach Municipal FCU June 1986 - September 2001
Beach Municipal FCU March 1986 - May 1986
Skills
Debit Cards, Credit Unions, Electronic Payments, Credit Cards, Portfolio Management, Credit, Financial Services, Loans, Finance, Banking, Payments, Consumer Lending, Financial Risk
Education
Saint Leo University 2009 — 2013
Bachelor of Arts (B.A.), Business Administration and Management
Orange Inc (France Telecom) Strategy + R&D 2008 - Present
MovieNow April 2011 - January 2013
Travelport (through Interglobe Technologies ) 2007 - 2008
Fiserv 2006 - 2007
Sovereign (ASB Group , New Zealand) 2004 - 2006
Soltius Infotech India Pvt ltd 2003 - 2004
SDI technologies (Soltius Infotech India Pvt ltd) 2003 - 2004
Skills
Web Services, XML, .NET, Mobile Applications, Requirements Analysis, SDLC, ASP.NET, Agile Methodologies, Web Applications, JavaScript, Sound, SOA, Microsoft SQL Server, Integration, Java Enterprise Edition, WCF, Visual Basic, APIs, RESTful WebServices, Node.js
Education
Shivaji University 1997 — 2001
BTech
secondary school 1995 — 1997
LiquidSpace 2014 - Present
Groupon 2013 - 2014
Return Path 2011 - 2013
CXC 2009 - 2011
Clickatell 2007 - 2009
FiServ 2003 - 2006
Oracle 1999 - 2003
Skills
Product Marketing, Customer Experience, Demand Generation, Strategic Partnerships, SaaS, Go-to-market Strategy, Product Management, Marketing Communications, Lead Generation, Digital Marketing, Marketing Strategy, Start-ups, Integrated Marketing, Strategy, Analytics, Salesforce.com, Sales Process, Email Marketing, Public Relations, Enterprise Software, Direct Marketing, Mobile Devices, Cross-functional Team..., Business Development, Management, Cloud Computing, SEM, Market Research, SEO, Marketing, New Business Development, Leadership, Product Launch, CRM, Brand Management, Business Alliances, Product Development, Multi-channel Marketing, Marketing Automation, Sales, E-commerce, B2B Marketing, Market Planning, Competitive Analysis, Mobile Marketing, Online Marketing
Education
University of Virginia Darden School of Business
Executive Education Program, Marketing / Leadership
Saint Mary's College of California
MBA, Marketing and Finance
University of California, Davis
BS, Engineering / Materials Science
Exigo 2013 - 2013
VCE, the Virtual Computing Environment Company August 2012 - 2013
Ristken Software Services June 2011 - August 2012
Bank of America December 2010 - June 2011
Cash America Incorporated October 2010 - December 2010
Fiserv September 2008 - March 2010
US Bank July 2008 - September 2008
Scalability Experts December 2007 - July 2008
VHA May 2006 - December 2007
VHA May 2006 - December 2007
Skills
SQL Server 2008, SQL Server 2005/2000, SQL Server, SSIS, Replication, Database Administration, Performance Tuning, SSRS, 2008 R2, SQL 2008/2005/2000, SQL 2008, Microsoft SQL Server, HMI Programming, T-SQL, SQL Server 2012 AlwaysOn, SQL Server 2012..., SQL Server 2008..., sql server 2012..., SQL Tuning, SDLC, ETL, SQL, Databases
Education
Sam Houston State University
Bachelor's degree
Fiserv June 2010 - October 2011
Education
Seneca College of Applied Arts and Technology 1999 — 2000
AntLov Productions January 2013 - Present
Primary Residential Mortgage November 2012 - August 2014
Hale Centre Theatre January 2013 - April 2013
Morgan Stanley Smith Barney April 2012 - November 2012
Fiserv February 2009 - April 2012
Skills
Microsoft Office, Troubleshooting, Servers, Strategic Planning, System Administration, Customer Service, Cubase, Voice Acting, Acting, Voice Over, Musical Theatre, Theatre, Process Improvement, Microsoft Excel, Stage, Recording, Editing, Video, Video Production, Creative Writing, Social Networking, Entertainment, Final Cut Pro, Directing, Mac, Broadcast, Copywriting, Improvisation, Social Media, Public Speaking, Film, Performing Arts
Education
Salt Lake Community College 1992 — 1993
Utah State University 1991 — 1992
Theatre/Theater
Helsinn Therapeutics (USA), Inc. June 2013 - November 2014
Summit Public Schools September 2012 - June 2013
Fiserv January 2005 - September 2011
Fiserv February 1997 - December 2004
LTC, Inc. October 1988 - June 1995
Skills
Strategic Human..., Learning & Development..., Talent Acquisition, Onboarding, Performance Management, Employee Relations, Talent Management, Reward & Recognition..., Microsoft Excel, Outlook, Ceridian, PowerPoint, Management, Training, Organizational..., Employee Benefits, Workforce Planning, Human Resources, Recruiting, Personnel Management, Succession Planning, HRIS, Strategy, Change Management, Payroll, Leadership, Temporary Placement, Deferred Compensation, Compensation & Benefit, HR Metrics, Employee Engagement, Applicant Tracking..., Benefits Administration, Performance Improvement
Education
Thomas Edison State College
Psychology
Bellevue College
Accounting
Seattle Pacific University
Psychology & Journalism
Fiserv October 2012 - Present
Raven Management, LLC July 2011 - September 2012
Rogers Communications November 2005 - June 2011
Agere/LSI February 2001 - October 2005
Excel Communications Inc 1998 - 2001
Bell Atlantic/Verizon 1995 - 1998
Clark Refining and Marketing, Inc 1993 - 1995
Mercy Health System 1991 - 1993
Verizon/GTE/Contel 1985 - 1991
Skills
Recruiting, Personnel Management, Leadership Development, Human Resources, Policy, Integration, Change Management, HR Policies, Organizational Design, Vendor Management, Strategic HR, Applicant Tracking..., Interviews, New Business Development, Executive Coaching, Coaching, Process Improvement, Team Building, Onboarding, Compensation & Benefit, Succession Planning, HR Consulting, Executive Search, Executive Management, Talent Management, Management Consulting, Talent Acquisition, Training, Benefits Administration, Organizational..., Strategic Planning, Workforce Planning, PeopleSoft, Employee Benefits, Compensation
Education
Shippensburg University of Pennsylvania 1979 — 1980
MS, Human Resource Management
Shippensburg University of Pennsylvania 1975 — 1979
BS, Behanvioral Management
Fiserv January 2014 - Present
Appel Enterprises November 2011 - January 2014
Viewpointe April 2011 - November 2011
The Clearing House May 2007 - April 2011
National Association of Dental Plans May 2005 - May 2007
SWACHA May 2001 - May 2005
CoServ March 1999 - May 2001
EECU December 1997 - February 1999
Skills
ACH, Public Speaking, Fundraising, Community Relations, Building Partnerships, Event Management, Customer Relations, Strategic Planning, Event Planning, Customer Service, Management, Payments, Risk Management, Leadership, Banking, Electronic Payments, Mobile Payments, Payment Systems, Staff Development, Newsletters, Trade Shows
Education
Sam Houston State University 1980 — 1984
Bachelor of Business, Business Administration and Education
First Niagara Bank August 2013 - Present
R.J. DePaul & Associates March 2012 - August 2013
Fiserv 2006 - November 2010
Technology Enterprise Group 2003 - 2006
ComponentOne 2003 - 2003
ComponentOne 2002 - 2003
B-Link Communications 2001 - 2002
DuBois Area Catholic Schools 1999 - 2001
Rapidigm 1997 - 1999
Skills
C#, ASP, Web Services, SOAP, WSDL
Education
Saint Vincent College 1991 — 1995
BA, Computer Information Sciences, Business Finance
Greater Latrobe Senior High School 1988 — 1991
Holland America Line February 2013 - Present
Holland America Line November 2009 - February 2013
Holland America Line August 2009 - November 2009
Seattle Central Community College April 2007 - June 2009
Smiley's Pet Care March 2007 - March 2009
Medical Training Solutions Inc May 2006 - February 2007
Prepared Response Inc January 2004 - March 2006
FiServ March 1998 - April 2003
US Bank April 1988 - September 1997
Skills
Software Documentation, Training, CRM, Testing, Analysis, Quality Assurance, Data Analysis, Databases, Recruiting, Business Intelligence, Business Analysis, Program Management, Time Management, Project Management, Process Improvement, SDLC, SQL, Leadership, Systems Analysis, Social Media
Education
Seattle Central College 2007 — 2009
AAS, Programming
Seattle Central College 2007 — 2008
Certificate, Database Administration & Development
Wings Aloft 2006 — 2006
Certificate, Private Pilot
American Institute of Banking 1988 — 1996
Diplomas, Management/Commercial Lending
Garden Route Inc May 2015 - Present
FIS - Fidelity Information Services June 2008 - March 2015
Metavante June 2008 - April 2010
Fiserv January 2001 - June 2008
Fiserv CBS Worldwide 2000 - 2008
Phoenix International October 1997 - July 1999
Barnett Bank N.A. February 1985 - March 1998
Skills
Business Requirements, Business Analysis, Requirements Analysis, Banking, Documentation, SharePoint, Testing, SDLC, SQL, Access, User Acceptance Testing, Customer Relations, Problem Solving, Software Implementation, Software Project..., XML, Process Improvement, Excel, Outlook, Performance Management, Crystal Reports, Word, AS400, Customer Service, Business Process..., Business Process, Technical Writing, Microsoft Office, Software Documentation, Microsoft Word, Requirements Gathering, Visio, Microsoft Excel, Management, Quality Assurance, Program Management, MS Project, PMP, Vendor Management, Software Development, Integration, Business Intelligence, PMO, Agile Methodologies, Resource Management, Project Portfolio..., Systems Analysis, Project Delivery, Functional..., Gap Analysis
Education
Seminole State College of Florida 1986 — 1989
Edgewater High School 1983 — 1985
JPMorgan Chase September 2013 - Present
J.P. Morgan July 2010 - August 2013
JP Morgan June 2009 - July 2010
Citigroup May 2005 - June 2009
Fiserv August 2004 - May 2005
Morgan Stanley February 2000 - August 2004
Prudential Financial May 1998 - February 2000
Morgan Stanley February 1997 - May 1998
Japan Leasing Inc. September 1995 - December 1996
Chase Manhattan Corporation November 1993 - July 1995
Skills
Business Analysis, Fixed Income, Equities, Financial Services, Derivatives, Securities, Asset Management, Hedge Funds, Program Management, Process Improvement, Mutual Funds, Investments, Alternative Investments, Trading, Outsourcing, Management, Due Diligence, Finance, Middle Office, User Acceptance Testing
Education
Saint Peter's University 2007 — 2010
MBA, Finance
Stony Brook University 1988 — 1992
BA, Economics and Social Sciences Interdisciplinary
New Dorp High School 1984 — 1987
GoNet USA LLC May 2012 - Present
Fidelity National Information Services 2008 - 2012
Fiserv 2003 - 2008
Fiserv Summit November 1998 - June 2003
XP Systems March 1993 - November 1998
Harland ULTRADATA May 1983 - March 1993
Skills
Contract Negotiation, Marketing, Vendor Management, SQL, Sales Management, Financial Institutions, Sales, Business Development, CRM, Banking, Microsoft SQL Server, Oracle, Process Improvement, Financial Services, Access, Business Analysis, Executive Management, Mainframe, Risk Management, Strategic Planning, Windows, Relationship Management, Debit Cards, Business Intelligence, Payments, Credit Cards, Electronic Payments
Education
San Jose State University
Business Administration/Accounting
Fiserv June 2014 - Present
Dell November 2010 - May 2014
Dell March 2009 - November 2010
Dell Inc September 2004 - March 2009
Starwood Hotels and Resorts July 2001 - September 2004
Britmax September 1994 - December 2001
Skills
People Management, Operations Management, Cross-functional Team..., Call Center, Forecasting, Business Process..., Sales Operations, Six Sigma, Analytics, Process Improvement, Pricing, Team Building, Financial Analysis, Program Management, Management, Strategy, Competitive Analysis, Business Analysis, Project Planning, Business Intelligence, Call Centers, Leadership, Change Management, Team Leadership, Project Management, Telecommunications, Project Portfolio..., Service Delivery, Vendor Management, Data Analysis, Outsourcing, Process Engineering, Customer Experience
Education
Dale Carnegie 2011 — 2012
University of Wollongong 1997 — 1999
MBA, Marketing
Shivaji University 1990 — 1994
B.E, Electrical Engineering
PSEG (consultant) March 2013 - Present
CIT (consultant) April 2012 - February 2013
RISK Masters January 2012 - April 2012
@MF Global via Business Technology Partners Consultants January 2010 - November 2011
Fiserv August 2008 - 2009
SDSFT June 2007 - August 2008
NYBOT March 1996 - April 2007
ICE Futures US March 1996 - April 2007
DLJ 1991 - March 1996
NYMEX 1989 - 1991
Skills
ITIL, Project Planning, Risk Management, Program Management, Vendor Management, Requirements Analysis, Disaster Recovery, Outsourcing, IT Management, Process Improvement, Business Analysis, IT Operations, Product Management, Data Center, IT Strategy, Securities, Business Continuity, Software Development, Integration, SDLC, FX, Team Leadership, Business Planning, Business Strategy, Capital Markets, Team Building, Analysis, Product Development, Financial Markets, Vendor Relations, Process Engineering, Trading Systems, Leadership, Strategy, Fixed Income, PMO, FX Options, Management Consulting, Business Process, Electronic Trading, Cross-functional Team..., Software Project..., Testing, Strategic Planning, Financial Services, Management, Business Intelligence, Project Management, Business Process..., Professional Services
Education
Seton Hall University 1978 — 1982
Finance
Ericsson February 2011 - Present
Fiserv June 2010 - December 2010
Temenos January 2007 - July 2009
Panasonic May 2004 - July 2006
Skills
Accounting, Finance, Market Research, Software Project..., Business Intelligence, Business Analysis, ERP, Requirements Analysis, Business Process..., CRM, SAP R/3
Education
University of Texas at Dallas - Naveen Jindal School of Management 2009 — 2010
MBA, Finance, Operation
Shanghai Jiao Tong University 2000 — 2004
BS, Computer Science
Fiserv February 2006 - Present
D+H 2000 - 2006
Affinitas 1997 - 2000
Bank of America 1996 - 1997
Wilson Sculley Associates, Inc. 1995 - 1996
Fiserv Output Solutions 1994 - 1995
U.S. Bank 1990 - 1994
Skills
Solution Selling, Banking, Business Development, CRM, New Business Development, Sales Operations, Sales, Analytics, Account Management, Client Development, Customer Satisfaction, Market Research, Marketing Strategy, Marketing Communications, Product Marketing, Marketing Management, Brand Management, Data Warehousing, Internet Communications, Key Performance..., Loan Origination, Newsletter Production, Outsourcing, Project Management, Quality Management, Marketing Research, Sales Management, Salesforce.com, Training Delivery, Creative Writing, Strategic Communications, Consulting, Team Leadership, Lead Generation, SaaS, Strategic Partnerships, Sales Process, Selling, Enterprise Software
Education
Saint Louis University 1974 — 1978
Bachelor’s Degree, B.S. in the School of Business, Marketing and Advertising Major, Dean's List
The Ohio State University 1989 — 1990
Honorary Degree, Bank Marketing School, American Marketing Association, Bank Marketing
University City High School
FISERV June 2011 - Present
Professional Services Group June 2010 - July 2011
ADP January 2003 - July 2009
ADP January 1998 - December 2002
ADP January 1990 - December 1997
Skills
Budget, Cross-functional Team..., Product Development, Vendor Management, SDLC, Project Management, Process Improvement
Education
Saint Peter's University
BS, Mathematical Economics / Computer Science
NASA Glenn Research Center July 2013 - Present
Choice Cabinets April 2010 - July 2013
Associated Veterans LLC - Quality Solutions February 2009 - April 2010
AmTrust Bank October 2007 - December 2008
Fiserv, CBS 2005 - 2007
Fiserv 2002 - 2005
InteQ Corporation 1999 - 2001
Hewlett-Packard 1994 - 1999
HP 1994 - 1999
Capgemini 1992 - 1994
Skills
Project Management, ITIL, Project Management Tools, Project Recovery, PMP, Management, PMO, Management Consulting, Program Management, SDLC, Vendor Management, Process Improvement, Strategy, Visio, ERP, Data Center, Consulting, Leadership, Enterprise Software, Project Portfolio..., Training, IT Management, Information Technology, Outsourcing
Education
San Jose State University
BS
Fiserv EFT January 2014 - Present
Fiserv January 2010 - Present
Harland Financial Solutions 2007 - 2009
Harland Financial Solutions 2001 - 2006
OnPoint Community Credit Union 1997 - 2001
Education
San Francisco State University
Bachelor of Science (B.S.), Business Administration
Fiserv July 2012 - Present
Jeffrey J Harvie Associates 2006 - June 2012
Bowe Bell & Howell January 2004 - January 2006
Fujitsu (formally Amdahl) 2000 - 2004
Cabletron Systems 1997 - 2000
Norstan Canada 1994 - 1997
Skills
Change Agent, Create, maintain and..., Innovative and creative..., Direct Sales, Contract Negotiations, Consultative Selling, P&L Management, New Business Development, Sales Management, Solution Selling, Strategic Partnerships, B2B, Team Building, Enterprise Software, Integration, Selling, Business Planning, Team Leadership, Training, Process Improvement, Program Management, Product Development, Sales Operations, Vendor Management, Outsourcing, Sales, Strategy, Contract Negotiation, Management, Account Management, CRM, Channel Partners, Strategic Planning, Leadership, Product Management, Business Development, Cross-functional Team..., Customer Satisfaction
Education
Saint Mary's University 1970 — 1974
B Commerce, Business Administration - Marketing & Finance
Fiserv February 2011 - October 2014
Clarisonic September 2010 - December 2010
The Aji Network September 2004 - December 2008
Skills
Salesforce.com, Analysis, Sales, Microsoft Excel, Data Analysis, MS Project, Forecasting, SQL, VBA, Foreign Languages, Customer Service, Financial Analysis, Oracle Reports, PowerPoint development, Data Modeling, ROI Optimization, Salesforce.com..., DAX, Tableau, R
Education
Middlebury College-Monterey Institute of International Studies 2008 — 2010
MBA, International Management
Santa Clara University 2000 — 2004
B.A., History, Italian Studies
Fiserv September 2015 - Present
Xerox January 2014 - September 2015
ACS, a Xerox Company October 2011 - September 2015
Xerox January 2013 - January 2014
SunTrust Banks February 1991 - July 2008
Trust Company Bank of Henry County February 1989 - 1991
First Security National Bank & Trust Company May 1982 - 1989
Skills
Project Management, Product Development, Check 21, Payments, Banking, Payment Systems, Vendor Management, Electronic Payments, Relationship Management, Retail Banking, Business Analysis, Remote Deposit Capture, Management, SDLC, Treasury Management, Cash Management, Financial Services, Analysis, ACH, Change Management, Strategic Planning, Program Management, Business Development, Product Management, Mergers & Acquisitions, Risk Management, Team Building, Business Process..., Portfolio Management, Process Improvement, PMO, Outsourcing
Education
Shorter University 2003 — 2006
BAI Graduate School of Bank Operations and Technology 2002 — 2003
Bank Operations and Technolody
Unicom Technology Inc. August 2012 - Present
Carter Consulting Group, LLC(TX) January 2008 - Present
Park Cities Bank November 2008 - August 2012
Fiserv 1999 - 2008
Unicom Technology, Inc. 1999 - 1999
Houston Savings Bank 1997 - 1999
Fiserv 1996 - 1997
Houston Symphony 1996 - 1996
Comerica 1994 - 1996
First National Bank of Network 1992 - 1994
Skills
Security, Networking, Network Security, Disaster Recovery, Vendor Management, Network Architecture, Banking, Cloud Computing, SaaS, Data Center, CCNA, CISSP, Cisco Technologies, Customer Service, Information Security, Integration, Managed Services, Management, Microsoft Certified..., Process Improvement, Project Management, Risk Management, Solution Selling, Strategic Planning, VMware
Education
Sam Houston State University 1987 — 1992
BBA, Economics, Finance and International Business
Newton ISD 1974 — 1987
Diploma, General Studies
Fiserv December 2009 - Present
National Institute of Design, Ahmedabad January 2010 - Present
The Digital Group Inc. April 2009 - December 2009
Satyam Computer Services Limited March 2005 - March 2009
Universal Software April 2004 - March 2005
Sarjen System Pvt. Ltd March 2001 - March 2004
Zed Career Academy March 1999 - February 2001
Skills
User Experience, User-centered Design, User Interface Design, Innovation Management, Information Architecture, Interaction Design, Human Computer..., Open Innovation, Product Innovation, Management, CSS, Agile Methodologies
Education
University of Wisconsin-Stout
Master’s Degree, ICT User Experience Design, 3.8
Stanford University 2011 — 2012
Professional Certification, Innovation and Entrepreneurship Management
ECQA - European Certification and Qualification Association 2008 — 2009
CIM, Certified Innovation Manager, A+
Saurashtra University 1997 — 1999
Post Graduate Diploma in Computer Science, Computer Science
Saurashtra University 1994 — 1997
BA, Sociology and Anthropology
ARENA Multimedia 1998 — 2000
Diploma in Multimedia, Multimedia
Imagine Technology Group of Arizona June 2015 - Present
Team Beachbody Independent Business Coach 2013 - Present
Imagine Technology Group of Arizona May 2014 - June 2015
Imagine Technology Group of Arizona October 2013 - May 2014
International Cruise and Excursions July 2013 - October 2013
Pecan Grove Veterinary Hospital March 2012 - June 2012
Fiserv November 2011 - March 2012
Equity Residential July 2010 - October 2010
Grand Canyon University January 2010 - July 2010
Mueller Pet Medical Center June 2009 - October 2009
Skills
Customer Service, Microsoft Office, Event Planning, Microsoft Excel, Microsoft Word, Retail, Sales, Cash Handling Experience, Teller Operations, Multi-line Phone, Call Centers, Sales Management, Customer Satisfaction, Quality Assurance, Data Entry, Time Management, Telecommunications, Account Management, Leadership
Education
San Diego State University-California State University 2007 — 2008
Bachelor of Arts (B.A.), Psychology
San Diego Mesa College 2004 — 2006
Associate of Arts (AA), Transfer Studies
Coronado high school 1999 — 2003
High School Diploma, General Studies
Fiserv 1994 - Present
NBC Computer Services Corp. October 1989 - April 1994
The Newtrend Group (MISER) May 1985 - October 1989
Hughes Tool Company March 1981 - May 1985
Heitmann, Bering-Cortes Company March 1978 - March 1981
Skills
Banking, Computer Hardware, Microsoft Office, Budgeting, Purchasing, Technical Documentation, Computer Operations, Business Continuity, Deployment Planning, Glock Armorer, Budgets, Integration, Risk Management, Team Building, Access, SDLC, Information Technology, Servers, Strategy, Hardware, Management, Disaster Recovery, Software Documentation, Enterprise Software, Leadership, Plannning, Training, SharePoint, Vendor Management, Business Analysis, System Administration, Visio, Planning, Process Improvement, Data Center, Outsourcing, Software Development
Education
American Institute of Banking
Disaster Recovery Institute International
CBCP, Business Continuity - Disaster Recovery
San Jacinto College
WaterOak Advisors April 2014 - Present
Fiserv December 2008 - October 2011
Fiserv 2001 - 2011
Skills
Project Portfolio..., Software Project..., Project Management, PMO, Project Planning, Project Estimation, Software Development, PMP, CA Clarity, Office Management, Project Status Reporting
Education
Seminole Community College 2003 — 2006
Associate of Arts (AA), General Studies
Merritt Island High School 1990 — 1993
High School Diploma
IBT Apps (Austin - Denver - Chicago) \\ IBTapps.com March 2015 - Present
Fiserv June 2010 - February 2015
Worthington National Bank August 2007 - April 2010
Texas State Bank November 2000 - July 2007
Fiserv 1986 - 2000
Alamo Savings 1984 - 1986
USAF 1980 - 1984
Skills
Banking, Management, Product Management, Treasury Management, Relationship Management, Loans, Vendor Management, Sales, CRM, Account Management, Leadership, Financial Services, Strategy, Business Development, Credit, Risk Management, Strategic Partnerships, Customer Service, Business Analysis, Executive Management, Process Improvement, Credit Cards, Outsourcing, Electronic Payments, Portfolio Management, Security, Cash Management, Payments, Finance, New Business Development, Analysis, Salesforce.com, Team Building, Commercial Banking, Financial Analysis, Sales Operations, Commercial Lending, Mortgage Lending, Credit Analysis, Mortgage Banking, Data Center, Marketing, Strategic Planning, Program Management, Access, Operations Management, Microsoft Access, Retail Banking, Project Management
Education
San Antonio College 1989 — 1992
Computer Information Systems, 4.0
United States Air Force 1980 — 1982
Logistics
R. STAHL Inc. October 2015 - Present
Gagemaker October 2014 - October 2015
R. STAHL Inc. June 2011 - October 2014
Champion Technologies September 2010 - June 2011
Employment & Training Centers February 2010 - September 2010
Fiserv October 2009 - January 2010
L&M Technologies March 2008 - September 2009
L&M Technologies June 2005 - February 2008
Skills
Employee Relations, Onboarding, Recruiting, Employee Benefits, Conflict Resolution, Performance Appraisal, Job Descriptions, Policy, Career Counseling, Iso 9000, Restructuring, Applicant Tracking..., Talent Acquisition, Government Procurement, Technical Recruiting, Management, Human Resources, Personnel Management, New Hire Orientations, Interviews, Benefits Administration, Sourcing, Deferred Compensation, Payroll, Temporary Placement, Resume Writing, College Recruiting, Taleo, FMLA, Workforce Planning, HRIS, HR Policies, Job Fairs, Performance Management, Succession Planning, Training, Internet Recruiting, Coaching, Screening Resumes, Labor Relations
Education
University of Phoenix-Houston Campus 2011 — 2014
Bachelors Of Science in Business/Human Resources Management, Human Resources Management and Services, 3.5 GPA
University of Phoenix-Houston Campus 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
San Jacinto College
Fiserv April 2015 - Present
JP Morgan Chase November 2007 - March 2015
Yahoo April 2006 - March 2007
Silveraldo/Alliance Funding January 2003 - December 2006
Agilent Technologies January 1988 - January 2003
Skills
SaaS, Salesforce.com, Product Management, Enterprise Software, Integration, Professional Services, Business Analysis, Business Intelligence, CRM, Vendor Management, Management, Business Process, Process Improvement, Project Management, SDLC, Cloud Computing
Education
San Jose State University
Bed Head Media November 2013 - Present
Marriage Pressure Points April 2012 - Present
4th Strand July 2011 - October 2014
Fiserv EFT December 2006 - July 2011
12Stone Church 2005 - 2011
12Stone Church 2005 - 2011
Fiserv 2006 - 2009
Cox Enterprises August 2004 - December 2006
Bank One 2002 - 2004
JPMorgan Chase 1997 - 2004
Skills
Business Analysis, Process Engineering, Creative Development, Six Sigma, ITIL, CMMI, Process Improvement, Team Building, Strategic Planning, Project Management, Program Management, Team Leadership, Change Management, Visio, Vendor Management, Microsoft Office, Project Planning, Quality Assurance, Creative Direction
Education
Shorter College 2006 — 2008
Business, Management & Leadership
Wesley College 2001 — 2003
Associates, Business
"Self Employed" July 2015 - Present
Fiserv 1998 - 2015
Skills
Graphic Design, Designer of business..., Logo Design, InDesign, Photoshop, Illustrator, Photography, Event signage, Type Design, Type and Print...
Education
School of Visual Arts 1967 — 1969
Certificate, Commercial and Advertising Art, Continuing education with software CS6 (2000 through 2013)
Pritchard Industries, Inc August 2014 - Present
Diodati Construction/R & R Developers December 2004 - July 2014
Fiserv May 1998 - October 2004
Buffalo Metropolitan Federal Credit Union July 1995 - May 1998
Jaeckle Fleischmann & Mugel, LLP March 1994 - June 1995
Skills
Microsoft Office, Customer Service, Office Management, Microsoft Excel, Human Resources, Microsoft Word, Outlook, PowerPoint, Training, Time Management, Peachtree, Microsoft Dynamics SL, Skyline, Franklin Covey, Accounts Receivable, Accounts Payable, Negotiation, Automotive Aftermarket, Banking, Account Reconciliation, ADP Payroll, ADP Payforce, Program Management, Visio, Problem Solving, Administrative..., Budgets, Office Administration, Invoicing, Payroll, Notary Public, Employee Training
Education
Shorter University
Fiserv August 2015 - Present
Freelance Work June 2004 - Present
Miller Zell April 2010 - July 2015
IMS March 2010 - April 2010
Stewart & Associates August 2009 - March 2010
JWT June 2008 - August 2008
Pronto! Communicação April 2007 - August 2007
Agência Um July 2006 - April 2007
Herbert Perman Design September 2005 - July 2006
Plano B) Comunicação July 2004 - August 2005
Skills
Art Direction, Email Marketing, Direct Marketing, Online Advertising, Graphic Design, Advertising, Logo Design, Corporate Identity, WordPress, Graphics, Copywriting, Creative Strategy, Packaging, Illustrator, Posters, Interaction Design
Education
Savannah College of Art and Design 2007 — 2009
M.F.A., Advertising Design
CTG - Centro de Treinamento Gráfico (Adobe Certified Training Center) 2007 — 2007
Certificate, Adobe InDesign CS3
CTG - Centro de Treinamento Gráfico (Adobe Certified Training Center) 2006 — 2007
Certificate, Advanced Adobe Photoshop CS3
Savannah College of Art and Design 2000 — 2004
B.F.A., Graphic Design
Escola Americana do Recife
Lawrence Livermore National Laboratory June 2015 - Present
Artech Information Systems September 2014 - March 2015
Fiserv April 2013 - September 2014
Ducati North America November 2011 - October 2012
United States Marine Corps July 2002 - January 2010
Lawrence Accountancy Corporation January 2003 - September 2007
Skills
Leadership, Customer Service, Data Entry, Microsoft Excel, Communication, Oracle Discoverer, Logistics, Supply Chain, Accounting, Financial Analysis, Salesforce.com, SAP, Training, Outlook, Team Leadership, Analysis, Project Management, Strategic Planning, CRM
Education
San Jose State University 2007 — 2011
Bachelor's degree, Accounting
Fiserv December 2013 - Present
First Data Corporation September 2007 - December 2013
HRSentry October 2005 - September 2007
John H Harland July 2003 - October 2005
Digital Insight March 1999 - July 2003
John H. Harland December 1989 - March 1999
Skills
New Business Development, Qualifying Prospects, Analysis, Technology Needs..., Objection Handling, Internet Banking, Relationship Management, Solution Selling, Direct Sales, Sales Management, SaaS, Sales Process, Marketing, Financial Services, Sales, Payment Systems, Product Management, Sales Operations, Management, Market Analysis, Marketing Strategy, Electronic Payments, Executive Management, E-commerce, Payment Gateways
Education
Saint Michael's College 1982 — 1985
BA, History, Business
Providers Choice LLC 2011 - Present
Patient Accounts Services April 2009 - August 2010
Fiserv June 2007 - February 2009
CenterPoint Energy September 2001 - May 2007
Education
San Francisco State University 1984 — 1990
B.A., Speech Communication
San Francisco State University
BA, Speech Communication and Rhetoric
Fiserv 1993 - March 2012
Travis Federal Credit Union March 1983 - March 1993
Skills
Vendor Management, Product Management, Executive Management, SDLC, Process Improvement, Disaster Recovery, Business Analysis, Software Development, Enterprise Software, Banking, Agile Methodologies, Strategy, Program Management, Leadership, Integration, Management, Change Management, Business Process..., Software Project..., Data Center, Project Management, Requirements Analysis, Cross-functional Team..., Risk Management, PMO, SaaS, Business Intelligence, IT Strategy, PMP, IT Management, Project Portfolio..., Team Leadership, Cloud Computing, Enterprise Architecture, Unix, Consulting, Team Building, Requirements Gathering, New Business Development, Software Documentation, Business Process, Management Consulting, Business Development, Solution Selling, CRM, Outsourcing, Professional Services, ITIL, Financial Services, Strategic Partnerships
Education
St. Mary's College of California 1988 — 1989
BA Business
Fiserv September 2013 - Present
Automated Financial Systems, Inc. (AFS) January 2007 - September 2013
Skills
Business Requirements, Requirements Analysis, SDLC, Requirements Gathering, Analysis, Business Analysis, Software Documentation, Vendor Management, Software Project..., Business Process..., User Acceptance Testing
Education
Shippensburg University of Pennsylvania
Bachelor of Science in Business Administration, Finance, General
Exeter Township High School
Fiserv April 2007 - Present
Dreman Value Management April 2001 - April 2007
American Express August 1999 - April 2001
Skills
Operations, Trading, Business Analysis, Process Improvement, Client Relationship..., Customer Service, Team Leadership, Team Motivator, Knowledge Management, Staff Training, Troubleshooting, Problem Solving, Systems Analysis, Communications, Equities, SDLC, CRM, Training, Portfolio Management
Education
St. Peter's College 2001 — 2003
MBA, Finance
St. Peter's College 1994 — 1998
BS, International Business
TEK Systems May 2011 - Present
Fiserv January 2007 - February 2011
Fremont Bank October 1999 - January 2007
MicroAge March 1997 - November 1998
CompUSA October 1995 - March 1997
ADAC Labs November 1993 - March 1995
San Jose Mercury News 1980 - 1993
US Navy December 1975 - December 1979
Skills
GLBA, ISO 27001, Payment Industry, FFIEC, Incident Handling, Team Building, SAS70, FISMA, CISSP, Vulnerability Management, Information Security, PCI DSS, Information Security..., Vulnerability Assessment, Security Audits, Data Security, IT Audit, Business Continuity, Disaster Recovery, Security Awareness, Risk Assessment, Vendor Management, Sarbanes-Oxley Act, Security, Security Policy, Incident Management, Risk Management, Team Leadership
Education
San Jose State University 1984 — 1987
Bachelor of Science, Business Management / Philosophy
San Jose City College 1981 — 1984
Associates of Arts, General Education
Fiserv November 2012 - Present
Fiserv April 2011 - November 2012
Fiserv 2005 - April 2011
CheckAgain / BioPay 1998 - 2005
Skills
Integration, Software Development, Enterprise Architecture, Oracle, Testing, Agile Methodologies, SDLC, Requirements Analysis, .NET, Microsoft SQL Server, Software Project..., ASP.NET, C#, Visual Studio, Business Analysis, Java, Oracle PL/SQL..., Certified Scrum Master..., SOA, Databases, Project Management, Biometrics, Database Design, Web Services, Quality Assurance, Process Improvement
Education
George Washington University 2001 — 2003
MS, Information Systems Development
Salisbury University 1994 — 1998
BS, Accounting / MIS
Fiserv July 2010 - Present
Fiserv October 2002 - July 2010
Fiserv February 1997 - October 2002
Fiserv February 1994 - February 1997
Fiserv February 1992 - February 1994
Skills
Project Management, Quality Assurance, Product Development, Information Technology, Operational Support, Software Engineering, Executive Management, Mainframe, Vendor Management, Requirements Analysis, Business Analysis, Process Improvement, Software Documentation, Banking, Business Intelligence, SDLC, Disaster Recovery, Visio, Cross-functional Team..., Program Management, Software Development, Outsourcing, Management, IT Strategy, Leadership, Strategic Planning
Education
Saint Vincent College 1985 — 1989
Bachelor of Arts Degree, Mathematics
Neshannock 1982 — 1987
Fiserv 2000 - 2013
Skills
Vendor Management, Business Analysis, Process Improvement, SharePoint, QuickBooks, Databases, Financial Accounting, Analysis, Office Management, Software Documentation, Great Plains Software, SAP, Microsoft Excel, Microsoft Word, Outlook, Platinum, Concur
Education
Sheridan Technical Center
John Dingell VA hospital Detroit MI February 2014 - Present
CORT 2012 - 2013
General Dynamics Information Technology June 2011 - June 2012
McLaren Regional Medical Center November 2008 - June 2011
North Oakland Doctors Hospital Of MI September 2006 - August 2008
Fiserv February 2006 - March 2008
Fiserv Galaxy Plus February 2005 - March 2008
Dopar Support Systems 2002 - 2005
Comcast Business Communications 2000 - 2002
EDS Technologies 1993 - 2000
Skills
Microsoft Certified..., Comptia A+, Comptia Network +, Troubleshooting, Computer Hardware, Technical Support, Software Installation, Testing, XP, Hardware, SharePoint, Windows 7, Microsoft Office, Software Documentation, Switches, Security +, Cisco Technologies, Windows Server, Hardware Diagnostics, Microsoft Exchange, CompTIA, Servers, Networking, System Administration, HP, DHCP, Citrix, Linux, Active Directory, TCP/IP, Operating Systems, Network Administration, Visio, VMware, Security+, Windows XP
Education
Schoolcraft College 2006 — 2008
Associates of Applied Science, Electronic Biomedical Engineering Technician; Electronic Engineering Technology
Motech Educational Center 1993 — 1994
Associates, Industrial Electronic Controls
Kyriba May 2015 - Present
Kyriba April 2014 - May 2015
Fiserv February 2013 - April 2014
SunGard March 2011 - February 2013
SunGard May 2008 - March 2011
FNX Limited - SunGard August 2006 - May 2008
Commerce Bank May 2005 - August 2005
Skills
Business Analysis, Requirements Analysis, Financial Systems..., Product Specification, Requirements..., Pre-sales Consultancy, Demonstrations, General Ledger, General Ledger..., IRD, Fixed Income, Fixed Income Products, FX, FX Options, Product Management, International Business, Product Testing, Banking, Account Reconciliation, Marketing, Management, Integration, Trading Systems, Requirement..., Derivatives, Capital Markets, Pre-sales, Marketing Research, Analysis, Product Demonstration, Treasury, Accounting, Back Office
Education
West Chester University of Pennsylvania 2009 — 2011
MBA, Business Administration, 3.852 GPA
Shippensburg University of Pennsylvania 2002 — 2006
B.S.B.A, Finance, 3.68 GPA
Neshaminy 1999 — 2002
Institute for Systems Biology September 2012 - Present
Office Labs/Microsoft June 2006 - Present
Fiserv August 2005 - May 2006
University of Central Florida September 1998 - April 2006
University of Central Florida January 2000 - December 2000
Shanghai HG Telecommunication Co. Ltd. June 1997 - June 1998
Skills
Computer Science, Project Management, Data Mining, Distributed Systems, Software Engineering, Wireless, Leadership, C#, Algorithms, C++, Agile Methodologies, Software Development, Software Design, .NET, Java
Education
University of Central Florida 1998 — 2005
Doctorate
Shanghai Jiao Tong University 1993 — 1997
B.S.
CVS Caremark Corporation September 2013 - Present
TSYS June 2011 - August 2013
Fiserv August 2008 - July 2011
Allen, Williams & Hughes Company (AWH) October 2006 - March 2008
Ohio Department of Education July 2005 - October 2006
Champion Worldwide Solutions August 2004 - July 2006
LexisNexis July 2003 - August 2004
JP Morgan Chase November 1996 - March 2003
National Automobile Dealers Association (NADA) September 1982 - December 1996
Skills
Strategic Planning, Public Relations, Cross-functional Team..., Positioning, Strategic Partnerships, Social Media Marketing, Internal Communications, Marketing Strategy, Marketing, Online Advertising, Integrated Marketing, Strategic Communications, Project Management, Thought Leadership, Product Management, Program Management, Team Building, Media Relations, Marketing Communications, Management, Leadership, Strategy, Product Development, Business Development, Analytics, Analysis, Product Marketing, Automotive, Financial Services, vehicle valuation, Event Management, Training, New Business Development, Enterprise Software, Brand Management, Sales, Budgets, Corporate communications, Process Improvement, CRM, Integration, B2B, Selling, Web Analytics, Sales Process, Market Analysis, Executive Management, Competitive Analysis, Start-ups, Lead Generation
Education
Salisbury University
BS, LIberal Arts/ PR
Oxon Hill High
Wood Ridge School District April 2009 - Present
Fiserv November 2007 - Present
KPMG LLP June 2005 - November 2007
ACS (Formerly Mellon HRIS) January 2001 - June 2005
PricewaterhouseCoopers LLP June 1998 - January 2001
Skills
Strategic Partnerships, Strategic Planning, Client Relationship..., Program Management, Financial Reporting, Organizational..., Analysis, Budgets, Business Analysis, CRM, Leadership, SDLC, Business Intelligence, Business Strategy, Process Improvement, Project Planning, Six Sigma, Project Management, Enterprise Software, Executive Management, Integration, MS Project, Management, Product Development, Strategy, Vendor Management
Education
Saint Peter's University 1992 — 1996
The Corvallis Clinic October 2008 - Present
The Corvallis Clinic October 2008 - May 2012
Summit Fiserv May 2001 - May 2008
Tropical Financial Credit Union October 1999 - May 2001
ENT FCU October 1997 - October 1999
Fiserv March 1989 - October 1997
B.A.G. 1989 - 1991
Long Beach VA Credit Union March 1987 - March 1989
Citicorp Overseas Software Ltd June 1978 - October 1987
North Island Credit Union June 1976 - June 1978
Skills
Project Management, Disaster Recovery, Strategy, Requirements Analysis, Sales, Credit, Accounting, Key Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Payroll, Payroll Processing, Electronic Payments, ADP Payroll, Payroll Administration, Ceridian Payroll System, ATMs, ATM Networks, Online Payment Solutions, Banking, Branch Management, Branch Operation, Branch Accounting, Credit Unions, Help Desk Support, Healthcare, Healthcare Management, Healthcare Information..., Health Insurance, Budgets, Integration, Financial Services
Education
San Diego State University-California State University
BS, Accounting
Sharpsville High School
Fiserv Investment Services September 2014 - Present
Fiserv Investment Solutions January 2012 - September 2014
Fiserv Investment Services October 2010 - January 2012
Fiserv January 2010 - September 2010
Fiserv ISS May 2009 - January 2010
Skills
Financial Services, Strategy, Business Analysis, CRM, Product Marketing, SDLC, Vendor Management, Integration, Leadership
Education
Saint Michael's College 1987 — 1991
BA, Economics
Fiserv February 1994 - Present
NCR Data Services September 1992 - February 1994
NCR Data Services May 1979 - September 1992
Skills
Strategic Planning, Team Building, Sales Management, Account Management, Internet, Internet Banking, Customer Service, Customer Satisfaction, Customer Retention, Sales, Vendor Management, Software, Recruiting, Operations Management, Call Centers, Strategic Partnerships, Security, Electronic Payments, B2B, Start-ups, Coaching, Sales Operations, Financial Services, Risk Management, Process Improvement, Leadership, Team Leadership, SaaS, Product Management, Strategy, Management, Executive Management, Selling, CRM, Professional Services, Outsourcing, Cross-functional Team..., Business Strategy, Relationship Management, Business Analysis, Contract Negotiation, Key Account Management, Enterprise Software, Lead Generation, Program Management, Business Intelligence, Channel Partners, Payments, Product Marketing
Education
Financial Institute of Education 1977 — 1984
Banking Certificates, Banking and Financial Support Services
Saint Vincent College 1973 — 1977
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Battelle October 2011 - Present
State of Ohio April 2010 - October 2011
Fiserv June 2009 - April 2010
State of Ohio June 2005 - June 2009
Accenture June 2005 - June 2009
Softnet Inc. 2005 - 2007
Manpower 2004 - 2005
Limited Brands 2003 - 2004
American Electric Power 1996 - 2003
Skills
Oracle, Integration, SDLC, Business Intelligence, Data Warehousing, Requirements Analysis, Databases, Disaster Recovery, Business Analysis, Performance Tuning
Education
Sambalpur University 1976 — 1981
Master's degree, Industrial Engineering
David N. Sussman January 2012 - Present
MIAC July 2009 - September 2011
MIAC 2009 - 2011
Fiserv 2000 - 2005
RF/Spectrum 2001 - 2004
Skills
Banking, Credit, Finance, Capital Markets, Financial Analysis, Financial Modeling, Financial Risk, Financial Services, Fixed Income, Valuation, Risk Management, Project Management, Mortgage Lending, Mortgage Banking, Management Consulting, Loans, Loan Origination
Education
University of Arizona 1969 — 1973
BS, Electrical Engineering
San Francisco State University
MBA, Finance
Capital One April 2014 - Present
OCC April 2011 - March 2014
Sabre Holdings April 2010 - March 2011
RealPage, Inc. May 2009 - April 2010
CVS CareMark February 2008 - February 2009
Fiserv 2004 - 2007
Transplace 2002 - 2004
Marconi Communication 2000 - 2002
Skills
SDLC, Agile Methodologies, SQL, Requirements Analysis, Software Project..., Software Development
Education
Shivaji University
Master of Business Administration (MBA)
Fiserv October 2014 - Present
Members 1st Federal Credit Union April 2010 - October 2014
Fiserv December 2008 - May 2010
USERS, Incorporated July 2007 - December 2008
Skills
Vendor Management, Banking, Process Improvement, Team Building, Business Analysis, SQL, IT Management, Business Intelligence, Leadership, Visio, Budgets, MS Project, Change Management, Access, Call Centers, Microsoft SQL Server, Program Management, Analysis, Requirements Gathering, Software Project..., Requirements Analysis, Team Leadership, Risk Management, Software Documentation, SDLC, SharePoint, Project Management
Education
Shippensburg University of Pennsylvania 1997 — 2000
BS, Business Information Systems
Intermedia.net December 2014 - Present
Fiserv October 2011 - December 2014
CashEdge April 2010 - October 2011
VMware, Inc. September 2009 - April 2010
VMware October 2008 - January 2009
e2f Translations, Inc. May 2008 - October 2008
New United Motor Mfg., Inc. January 2006 - July 2007
Golden State Warriors October 2005 - February 2006
Winchester Auto Parts September 1999 - February 2006
Skills
Visio, Cross-functional Team..., Project Management, Strategic Planning, Management, Quality Assurance, Leadership, Customer Service, Training, Marketing, CRM, Sales, Account Management, Business Process, Access, Microsoft Office, Program Management
Education
San Jose State University 2000 — 2006
Business Administration, Management Information Systems
Zecco Holding, Inc. 2007 - Present
Fiserv 2003 - 2007
Skills
Test Automation, Software Documentation, ClearCase, Application Architecture, System Architecture, Switches, CruiseControl, Software Design, Integration, Continuous Integration, Agile Methodologies
Education
San Jose State University
CashEdge, Inc. February 2008 - Present
Fiserv February 2008 - Present
BEA Systems, Inc. 1996 - 2007
BEA Systems (acquired by Oracle) 1996 - 2007
Education
St. Mary's College of California
Bachelor of Arts (BA ) Management, Business Administration and Management, General
ABB Enterprise Software 2015 - Present
Fiserv 2012 - 2015
Macy's Systems & Technology 2008 - 2012
Marsh & McLennan Companies 2007 - 2008
InterContinental Hotels Group 2006 - 2007
Arthritis Foundation, National Office 2003 - 2006
Skills
Talent Acquisition, Human Resources, HRIS, Onboarding, Benefits Administration, Applicant Tracking..., PeopleSoft, Taleo, Interviews, Recruiting, Sourcing, Ceridian, Fieldglass, Process Improvement, Project Management, New Hire Orientations, College Recruiting, Non Profits, Strategic Marketing, HR Consulting, Employee Benefits, Temporary Placement, Leadership, Employee Relations, Nonprofits, Deferred Compensation
Education
Saint Leo University
Bachelor of Arts (B.A.), Human Resources Management
Pneuron Corporation June 2015 - Present
Fiserv February 2010 - May 2015
Fiserv December 2003 - February 2010
Siemens April 2002 - December 2003
Siemens 1999 - 2002
Skills
Microsoft SQL Server, SDLC, Visual Basic, Windows Server, Crystal Reports, XML, VBScript, JavaScript, Project Management, Java, Perl, CSS, Sybase SQL Anywhere, Requirements Analysis, VMware, Testing, Troubleshooting, Active Directory, Agile Methodologies, Scrum, Visio
Education
University of Central Florida 2012 — 2014
Bachelor of Applied Science (BASc), Software Development, 3.90
Seminole State College of Florida 2010 — 2012
Associate of Science (A.S.), Computer Programming and Analysis
Virginia Polytechnic Institute and State University 1988 — 1993
Economics
Fiserv April 2008 - Present
Ceridian November 2002 - April 2008
Unisys April 1999 - November 2001
Peachtree Software/MSA/Dun & Bradstreet Software/Geac December 1982 - April 1999
Skills
Online Tutorials, Online Help, Documentation, Manuals, Single Sourcing, Development of Training..., MadCap Flare, RoboHelp, SnagIt, Adobe Acrobat, Captivate, Visio, Technical Documentation, Tutorials, Technical Writing, Software Documentation, Content Management, SDLC, FrameMaker
Education
San Francisco State University
Certificate, E-Learning Design
The University of Georgia
Bachelor of Arts, English
Fiserv December 2007 - Present
CheckFree April 2007 - December 2007
Carreker Corporation June 2001 - April 2007
Check Solutions February 1997 - June 2001
Toronto-Dominion Bank January 1993 - January 1997
Skills
DB2, Requirements Analysis, Business Analysis, SDLC, SQL, Software Development, Enterprise Architecture, Unix, Payments, Microsoft SQL Server, Integration, COBOL, Assembler, JCL, Software Project..., Requirements Gathering
Education
Seneca College of Applied Arts and Technology 2000 — 2002
Computer Programming and Analysis
Fiserv July 2005 - Present
BMC Software 2001 - 2005
Professional DataSolutions July 1999 - 2001
Universal Computer Systems December 1997 - June 1999
Skills
Technical Documentation, FrameMaker, Technical Communication, Technical Writing, Online Help, RoboHelp, Content Management, User Experience, Software Documentation, Online Help Development, Content Development, Information Design, Proposal Writing, Manuals, Release Notes, Proofreading, Web Content, SnagIt, Content Strategy, Document Management, Editing, Instructional Design, Information Architecture
Education
Sam Houston State University 1993 — 1997
BA, English
PFF Bank & Trust October 2000 - Present
Fiserv 1990 - 1998
Sanwa Bank 1985 - 1989
Education
Santa Ana College 1967 — 1969
Fiserv January 2011 - Present
Deseret Industries May 2009 - December 2010
Mountain America Credit Union November 2007 - September 2008
CUSA Technologies March 2006 - November 2007
Independent Consulting 2002 - 2005
Ingenix 2000 - 2002
CloudWise.Com September 2000 - December 2000
Blue Squirrel 1997 - 1998
The Freelight Institute 1995 - 1998
Skills
CSS, Leadership, Customer Service, Microsoft Excel, Web Development, HTML, Microsoft Word, Project Management, Sales, JavaScript, Process Improvement, Business Intelligence, Management, Microsoft Office, Strategic Planning, Team Leadership
Education
Salt Lake Community College 2009 — 2010
Certificate, Media Design
Weber State University 2003 — 2005
Bachelor of Science, Visual Communication/Design; Technology Business Education Minor
Salt Lake Community College 1999 — 2002
Associate, General Studies Business Emphasis
Advance Behavior and Learning February 2015 - Present
Fiserv March 2008 - January 2015
Hewitt Associates LLC August 2004 - January 2007
Choice Systems Inc. January 2000 - June 2004
Skills
SQL, Business Analysis, Project Management, Microsoft SQL Server, Banking, XML, Change Management, Microsoft Office, C#, Process Improvement
Education
Saint Louis University 1990 — 1994
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
Fundtech October 2014 - Present
Wetherby Asset Management March 2014 - April 2014
Fiserv December 2010 - August 2013
Ralph Lauren October 2008 - November 2010
Natixis Global Asset Management August 2004 - April 2008
Charles Schwab February 2004 - July 2004
APL Consulting Services March 2001 - January 2004
Sutro & Co April 1999 - March 2001
NationsBanc Montgomery Securities January 1999 - March 1999
Federal Reserve Bank September 1998 - December 1998
Skills
Security APL, Separately Managed..., Unified Managed Accounts, Money Management, Account Management, Salesforce.com, Relationship Management, CRM, Financial Services, Risk Management, Portfolio Management, Project Portfolio..., Business Requirements, Business Strategy, Asset Management, Business Process..., Trading Systems, Product Management, Process Improvement, Internal Audit, Bloomberg, Leadership, Business Process, Sales Management, Visio, Securities, Mutual Funds, Series 63, Analytics, Executive Management, Wealth Management, Cross-functional Team..., Auditing, Trading, Strategic Planning, Equities, Accounting, SDLC, Financial Analysis, Loans, Fixed Income, Management, Investments, Business Intelligence, Finance, Sales, Requirements Gathering, Time Management, Business Development, Analysis
Education
Santa Clara University
Bachelor of Science, Finance
Fiserv August 2014 - Present
Planton Photography September 1996 - Present
AGC Flat Glass North America, Inc. July 2013 - July 2014
ARRIS June 2007 - July 2013
Comcast-Spectacor January 2005 - June 2007
Portland Trail Blazers December 2004 - January 2005
Portland Trail Blazers May 2002 - September 2002
Skills
Network Administration, System Administration, Desktop Support, Technical Support, Active Directory, Troubleshooting, Networking, Integration, Servers, Purchasing, TCP/IP, SharePoint, VMware, Cisco Technologies, Computer Hardware, Data Center, System Deployment, Switches, Disaster Recovery, Network Security, Virtualization, Windows Server, DHCP, DNS, VMware ESX, VoIP, Solaris, Unix, Hardware, Network Design, Operating Systems, Linux, Firewalls, Cloud Computing, Network Engineering, VPN, Network Architecture, IP
Education
The University of Montana - School of Business Administration 1999 — 2004
BS in BA, Information Systems
Salisbury University 2000 — 2001
West Linn High School
Aetna March 2015 - Present
Fiserv February 2013 - August 2014
British Telecommunications February 2009 - November 2012
Verizon Telecommunications September 2001 - February 2009
Stratasoft Inc January 1999 - May 2001
Skills
ISDN, Solaris, VMware ESX, Network Communications, HP, Networking, Blackberry, Cisco Technologies, Troubleshooting, Vendor Management, WAN, Mobile Devices, TCP/IP, QoS, Telecommunications, SDLC, Network Engineering, Computer Network..., LAN-WAN, Microsoft Certified..., VoIP, Switches, Routers, ATM networks, BGP, CCNA, CCNP, Cisco IOS, Cisco Routers, Computer Hardware, DHCP, DNS, Data Center, Disaster Recovery, EIGRP, Ethernet, Firewalls, Frame Relay, IP, Juniper, MPLS, Network Administration, Network Design, Network Security, OSPF, Operating Systems, Routing, SIP, Security, Servers
Education
San Jose State University 1992 — 1996
BBA, Business
Phillips Jr. College 1991 — 1993
AAS, Computer information System
Shipowner's College 1981 — 1983
Intermediate, Science
CISCO
CCNA, CCNA VOICE, CCNP
UCLA
Project Management
Young Folk's High School
Fiserv February 2008 - Present
Fiserv February 2008 - April 2012
First Data Corporation February 1998 - November 2007
First Data Corporation/STAR Systems 1998 - 2007
Marriott Orlando World Center 1988 - 1998
Skills
Product Marketing, Product Management, Debit Cards, Marketing Strategy, Marketing Communications, E-commerce, Event Management, Strategic Partnerships, Account Management, CRM, Marketing Management, Vendor Management, Strategy, Marketing, Lead Generation, Corporate Events, Digital Marketing, Multi-channel Marketing, Leadership, Direct Marketing, Salesforce.com, Competitive Analysis, Management, Email Marketing, B2B Marketing, Business Analysis
Education
Oviedo High School 1981 — 1985
Seminole Community College
XP Systems July 2004 - November 2011
Fiserv July 2004 - November 2011
Skills
SDLC, Business Analysis
Education
San Diego State University-California State University 1993 — 1996
Bachelor of Business Administration (BBA), Accounting
Fiserv August 2009 - Present
CRG Events January 2001 - August 2009
Skills
SharePoint, Business Analysis, Project Management, Requirements Gathering, Business Process..., SDLC, Business Process, Process Improvement, Requirements Analysis, Visio, Vendor Management, Software Project..., Agile Methodologies, CRM, Cross-functional Team..., Program Management, Integration, Software Documentation, User Acceptance Testing
Education
Santa Clara University 1995 — 1999
BS, Economics
Fiserv Account ManagerFiserv Source One1987 - 2008
Mellon Bank Datacenter (now FISERV) 1987 - 1992
Skills
Banking, Electronic Payments, Business Development, Financial Services, Retail Banking, Vendor Management, Internet Banking, Leadership, Risk Management, Process Improvement, Business Intelligence, Product Management, Management, New Business Development, Payments, Credit, Relationship Management, Account Management, Business Analysis, CRM, Call Centers, Executive Management, Outsourcing, Professional Services, Program Management, Project Management, Requirements Analysis, SDLC, SaaS, Salesforce.com, Solution Selling, Strategic Partnerships, Strategy
Education
Seton Hill University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Fiserv Lead Business AnalystFiserv1997 - Present
Education
Shippensburg University of Pennsylvania 1987 — 1991
BS in Ed, Secondary Social Studies/ Political Science
Prudential Financial April 2015 - Present
Self Employed May 2013 - Present
TD Ameritrade June 2011 - December 2012
Fiserv February 2009 - February 2011
CheckFree Investment Services February 2005 - March 2009
CheckFree Investment Services June 2003 - March 2005
CheckFree Investment Services February 2002 - March 2005
Financial Services January 1989 - January 2002
Pershing, a BNY Mellon company 1989 - 1993
Skills
Strategy, Program Management, Analysis, Finance, Relationship Management, Business Analysis, Risk Management, Sales, Customer Service, SDLC, Leadership, PMO, Software Development, Call Centers, Process Improvement, Series 7, Vendor Management, Cross-functional Team..., Business Process..., Product Management, Trading Systems, Back Office, Requirements Gathering, Visio, Portfolio Management
Education
St. Peter's College 1985 — 1989
Business Management
Mater Dei Prep
Fiserv July 2004 - Present
Skills
Business Analysis
Education
Saint Mary's College 2004 — 2007
BA, English Writing, Women's Studies
Syracuse University 1995 — 1997
Commuincation and Rhetorical Studies
GE Capital/Synchrony Financial June 2015 - Present
Fiserv August 2013 - Present
Piedmont Healthcare January 2013 - August 2013
Atos September 2012 - January 2013
Waste Management February 2010 - September 2012
Mirant September 2008 - September 2010
MIRANT ENERGY TRADING January 2008 - September 2010
STATE OF GEORGIA – STATE PERSONNEL ADMINISTRATION January 2007 - January 2008
Skills
ITIL Certified, Security Plus, PMP, System Administration, Project Management, Change Management, Maximo
Education
Technology Center Inc 2012 — 2013
Project Management, PMP, 4.0
New Horizons CLC 2010 — 2011
MCITP, Server 2008 and IT Security +
Shippensburg University of Pennsylvania 1982 — 1985
Computer Sciences
Shippensburg University of Pennsylvania
Computer Information Systems and Management
Kofax May 2013 - Present
SOURCECORP July 2009 - April 2013
Unisys 1998 - 2009
Fiserv 1996 - 1997
Education
Shippensburg University of Pennsylvania
BSBA, Business
Unisys March 2015 - Present
Target June 2014 - December 2014
Fiserv June 2012 - May 2014
Coca-Cola Refreshments May 2011 - July 2012
Cox Enterprises November 2009 - May 2011
Cox Enterprises November 2006 - November 2009
Skills
Security, Requirements Analysis, CCNA, MCSE 2003, Disaster Recovery, Active Directory, DHCP, Network Security, DNS, PMP, Identity Management, Cisco Technologies, VMware, Vendor Management, Firewalls, System Administration, Switches, Networking, Microsoft Certified..., Information Security, VPN, Data Center, Virtualization, TCP/IP, Servers, PCI Standards, PCI DSS, Compliance, SSAE 16, FFIEC, Routers
Education
Savannah State University 2002 — 2006
BS, Computer Science
Symitar March 2014 - Present
Fiserv February 2007 - February 2014
Symitar February 2002 - February 2007
TD Waterhouse (now TD Ameritrade) January 2000 - February 2002
First American Title August 1994 - February 2000
Skills
Technical Support, Customer Support, Troubleshooting, Windows 7, Windows, Windows XP
Education
San Diego State University-California State University
Bachelor of Business Administration (B.B.A.), Information Technology
Fiserv February 2013 - Present
GE Healthcare October 2011 - January 2013
Nike June 2011 - October 2011
The Standard October 2009 - June 2011
The Standard Insurance Company February 2009 - October 2009
The Regence Group August 2007 - January 2009
Intel October 1992 - March 2007
Skills
Project Management, Testing, Training, SDLC, Visio, Requirements Analysis, Business Analysis, Requirements Gathering, Vendor Management, Agile Methodologies, Enterprise Architecture, ITIL, Process Improvement, Systems Analysis, SharePoint
Education
San Jose State University
Bachelor of Science (BS), Geology
Keller Williams October 2014 - Present
Main Line Center for Bartending June 2012 - Present
Century 21 Alliance January 2014 - October 2014
Kildare's Irish Pub Manayunk August 2012 - March 2014
Molly Maguire's Irish Restaurant and Pub and the Fenix Martini and Craft Beer Bar April 2011 - June 2012
The Columbia Bar and Grille October 2010 - April 2011
Fiserv January 2010 - July 2010
Fiserv May 2008 - February 2010
Skills
Human Resources, Software Documentation, SharePoint, Access, Outlook, System Administration, Payroll, Databases, Interviews, Business Process, Microsoft Excel, Microsoft Office, PowerPoint, Database Administration, Vendor Management, Microsoft Word, Business Analysis, SDLC, Invoicing, Auditing, Testing, Training, Management, Sales
Education
Temple University Real Estate Institute
Real Estate Fundamentals and Real Estate Practice
Shippensburg University of Pennsylvania 2005 — 2009
BA, Communications Journalism Major; Business Minor
Archbishop Carroll High School 2001 — 2005
Northrop Grumman Corporation May 2015 - Present
Forward Slope, Inc. 2013 - 2015
San Diego State University 2011 - 2012
Fiserv 2008 - 2009
Mission Federal Credit Union 2004 - 2008
Skills
Java, C, Linux, AJAX, PostgreSQL, jQuery, C++, Hibernate, Computer Architecture, Android Development, Fuzzy Logic, Regression Testing, GWT, Oracle, Tomcat, RESTful WebServices, Sencha, IIS, Windows Server 2012, VB.NET
Education
San Diego State University-California State University 2008 — 2012
Bachelor of Science (BS), Computer Science
Fiserv November 2014 - Present
EY July 2014 - November 2014
Fiserv May 2012 - July 2014
HSBC Bank Mexico August 2010 - August 2011
HSBC Bank Brasil March 2008 - August 2010
HSBC Card Services January 2006 - March 2008
United States Marine Corps January 2002 - January 2006
Skills
Leadership, Project Management, MS Project, Project Planning, Management, Process Improvement, Strategy, Analysis, Risk Management, Financial Analysis, Strategic Planning, Training, Negotiation, Business Analysis, Budgets, Business Strategy, Change Management, Banking, Business Process...
Education
Seton Hall University 1997 — 2001
B.S, Finance
Elizabeth High School 1997 — 2001
Fiserv December 2013 - Present
Fiserv April 2007 - December 2013
Marlborough Stirling Canada December 1998 - April 2007
ADO Systems Engineering October 1991 - November 1998
Coca-Cola Canada 1988 - 1991
Disus Consulting May 1985 - 1988
Skills
SDLC, Business Analysis, Vendor Management, Requirements Analysis, Disaster Recovery, IT Management, Software Project..., ITIL, Integration, IT Strategy, Data Center, Change Management, CISSP, Security Management, Project Planning, Microsoft SQL Server, Procedure Development, Operations Management, Information Security, Computer Security, Mentoring New Hires, Project Management, Technical Staff..., Staff Development, Staff Retention, Management, Requirements Gathering, Software Development
Education
Sheridan College 1981 — 1984
U.S. Bank December 2005 - Present
US Bank 2005 - Present
Fiserv June 2000 - December 2005
Skills
Banking, Payments, Treasury Management, Portfolio Management, Credit Cards, Commercial Banking, Investments, Cash Management, Credit Analysis, Loans, Relationship Management, Risk Management, Commercial Lending, Financial Services, Deposits, Real Estate, Small Business Lending, Cash Flow, ACH, Credit, Electronic Payments, Financial Analysis, Capital Markets, Financial Institutions, Banking Relationships, Treasury Services
Education
Saint Xavier University 2003 — 2005
MBA
Saint Xavier University 1997 — 2000
Bachelor's
Metavante July 2006 - December 2007
Fiserv May 2002 - July 2006
Princeton eCom March 2000 - January 2002
Education
Sam Houston State University 1972 — 1974
BS, Sociology
Fiserv September 2012 - Present
Compuware September 2006 - February 2013
West Bend Mutual Insurance 2007 - 2009
iGate Mastech November 2005 - August 2006
Cardinal Health 2005 - 2006
Patni Computer Services December 2000 - October 2005
Patni Computer Systems 2000 - 2005
Skills
Mobile development iOS,..., SOA, WCF, WCF security, Solution Architecture, Software Design, Project Sizing and..., SDLC, ASP.NET, Microsoft SQL Server, Software Project..., Requirements Analysis, Web Applications, Project Management, Agile Project Management, Microsoft Technologies, Enterprise Architecture, Agile Methodologies, Service Oriented..., Business Analysis, Pre-sales, Web Services, SQL, Software Development, .NET
Education
Shivaji University 1991 — 1997
MBA, BE (Electronics), Electronics Engineering
Fiserv January 2011 - Present
Yum Brands March 1985 - December 2010
Skills
Management, Leadership, Team Leadership, Strategy, Customer Service, Budgets, Recruiting
Education
Saint Leo University 2008 — 2010
Bachelor's, Computer Information systems
Fiserv December 2009 - Present
Bank of the West July 1998 - December 2009
Education
Salt Lake Community College 1989 — 1991
Associate's degree, Majoring in Accounting
Fiserv February 1999 - September 2009
XP Systems January 1998 - January 1999
XP Systems January 1994 - December 1997
Education
San Francisco State University 1990 — 1993
B.A, Psychology
DCR Workforce March 2012 - Present
Fiserv May 2010 - April 2011
Xpanxion October 2008 - April 2010
Liveweaver, Inc October 2006 - September 2008
Skills
ASP.NET, C#, LINQ, Web Services, XML, ASP.NET MVC, Microsoft SQL Server, Agile Methodologies, VB.NET, jQuery, TFS, .NET, C++, Oracle, SOA, Scrum, Software Project..., WCF, SQL
Education
Shivaji University 2001 — 2005
BE, Computer Science and Engineering
Actuate February 2014 - Present
Actuate May 2013 - Present
Fiserv October 2011 - May 2013
CashEdge April 2010 - September 2011
netPolarity, Inc. April 2010 - February 2011
Wells Fargo August 2009 - April 2010
Syntel July 2008 - March 2010
HCL Technologies June 2004 - October 2007
Skills
Java Enterprise Edition, J2EE Application..., EJB 2.0/3.0, Weblogic, RESTful WebServices, IceFaces, Websphere, JSP development, Servlets, Chordiant, Oracle, Spring, Hibernate, Struts, SAML 2.0, Federation, SoapUI, Tortoise SVN, JSP, JDBC, EJB, JUnit, JMS, AJAX, OOAD, Spring Framework, WebLogic, WebSphere
Education
Sathyabama Institute of Science and Technology 1999 — 2003
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Sathyabama University 1999 — 2003
BE, EEE
iCAB Northwest LLC January 2015 - Present
John Webb Construction and Design January 1992 - Present
STWE Enterprises Inc February 2014 - June 2015
First California Mortgage Company August 2009 - October 2013
Metro Residential Funding Inc. January 2003 - January 2009
American Home Funding January 2001 - January 2003
Fiserv January 2000 - January 2001
HomeComings Financial (subsidiary of GMAC) January 1995 - January 2000
Skills
Real Estate, Mortgage Lending, Mortgage Banking, Loan Origination, Loans, FHA, Account Reconciliation, Credit, Investment Properties, Refinance, Residential Homes, Team Building, Residential Mortgages, Training, Financial Analysis, VA loans, First Time Home Buyers, Real Estate Economics, Budgets, Banking, Accounting, Business Planning, Credit Analysis, Real Estate Financing, Finance, Commercial Lending, Construction Loans, VA Loans
Education
Santa Rosa Junior College
Associates, Accounting
Sonoma State University
Bachelors, Accounting
NCR Corporation August 2013 - Present
Fiserv October 2012 - April 2013
IBM May 2011 - January 2012
The Home Depot January 2011 - March 2011
Intuit February 2008 - March 2009
Bell South 2006 - 2008
Interland 2004 - 2006
Sprint Nextel April 2000 - May 2004
Bellsouth.net January 1999 - February 2000
AT&T October 1997 - December 1998
Skills
DNS, SQL, VMware, Operating Systems, Active Directory, Windows Server, Troubleshooting, Data Analysis, Unix, Linux, Virtualization, Testing, Data Center, Software Documentation, Windows 7, Integration, VPN, Apache, Disaster Recovery, Network Administration, Windows, Networking, System Administration, Servers, Access, Databases, SharePoint, Microsoft Exchange, ITIL, Technical Support, TCP/IP, XP, IIS, SDLC, Computer Hardware
Education
Saint Leo University 2010 — 2013
Associate of Arts (A.A.), Business Administration
Riverdale High School 1994 — 1995
Diploma
Fiserv December 2012 - Present
CDI IT Solutions May 2012 - December 2012
IBM January 2009 - April 2012
IBM November 1998 - January 2009
IBM April 1992 - 1998
Skills
Incident Management, Personnel Management, People Skills, People Development, Project Management, Project Planning, Mathematics, Key Metrics, Metrics Reporting, Performance Metrics, Performance Improvement, Performance Management, Operations Management, IT Operations, IT Audit, ITIL Process, ITIL Service Strategy, Communication Skills, Event Management, Change Management, Risk Management, Data Center, System Recovery, AIX, BMC Remedy, IT Service Management, IT Outsourcing, Leadership, Lotus Notes, MVS, Management, Outsourcing, Process Improvement, Service Delivery, Release Management, Software Documentation, Vendor Management, ITIL, Networking, Problem Management, Sla, Mainframe
Education
Savannah State University 1980 — 1984
Bachelor of Science (BS), Mathematics
Savannah State University
Fiserv May 2003 - September 2003
Arkansas Best Construction August 1994 - September 1995
Reston Childern's Center July 1991 - July 1992
American 1st Federal Credit Union August 1987 - March 1989
Ernst & Young August 1985 - February 1987
KPMG US August 1983 - August 1985
Arthur Anderson January 1981 - June 1981
Adia Temporary Services January 1980 - August 1980
Skills
Accounting, Payroll, Bookkeeping, Microsoft Excel, Microsoft Office
Education
Santa Clara University - Leavey School of Business 1981 — 1983
MBA, Accounting and Finance
UC Davis 1976 — 1979
Bachelor of Science (BSc), Plant Sciences
Fiserv November 2001 - Present
Tripwire March 2001 - October 2001
Preview Systesms February 2000 - February 2001
Skills
Program Management, Test Strategy, Agile Methodologies, Quality Assurance, Software Project..., Management, Requirements Analysis, Test Planning, Test Management, Leadership, Testing, SDLC, User Acceptance Testing, Test Automation..., Test Methodologies, Selenium, SQL, Quality Center, Regression Testing, Unix, Scrum, Databases, Software Quality..., Vendor Management, Requirements Gathering, Manual Testing, System Testing, Defect Tracking, Test Automation, QTP, HP Quality Center
Education
Cat Academy
Post Graduate Diploma in Computer Applications (PGDCA)
Shivaji University
M.B.A, Financial Management
Coastal Community Bank November 2007 - Present
Fiserv October 1995 - November 2007
Skills
Banking, Retail Banking, Internet Banking, Cash Management, Commercial Banking, Treasury Management, ACH, Risk Management, Financial Analysis, Payments, Customer Service
Education
Santa Ana College 1988 — 1990
Lutheran High School of Orange County 1984 — 1988
Amdocs December 2013 - October 2014
Electronic Transaction Consultants October 2012 - December 2013
Fiserv March 2012 - September 2012
Fannie Mae November 2011 - March 2012
Fannie Mae March 2011 - October 2011
Pi Techniques October 2006 - July 2010
Skills
XML, Oracle, C#, ADO.NET, .NET, ASP.NET, Microsoft SQL Server, Visual Studio
Education
Sardar Patel University 2004 — 2008
Bachelor of Engineering, Electrical and Electronics Engineering
University of Mumbai 1999 — 2003
Diploma Engineering, Electronics
Veritas Technologies LLC April 2015 - Present
Symantec October 2014 - April 2015
Symantec May 2012 - October 2014
Fiserv April 2011 - May 2012
Symantec September 2007 - April 2011
Aegis Mortgage January 2006 - September 2007
Countrywide Home Loans 2004 - 2005
TransLand Financial Services 2001 - 2003
Skills
Sales, Sales Management, Leadership, Training, Salesforce.com, Solution Selling, Account Management, Software Documentation, Direct Sales, Security, Selling, Enterprise Software, Project Management, Team Building, Customer Service, Banking, SAAS, Sales Enablement, Cloud Computing, Sales Operations, Pre-sales, Software Sales, Forecasting, Sales Process, Management, Professional Services, Channel Partners, Storage, CRM, Virtualization, Strategic Partnerships, Data Center, Lead Generation, Partner Management, Business Development, Product Management, Disaster Recovery, Cold Calling, SaaS
Education
University of Phoenix 2009 — 2010
Masters of Arts, Business Administration
University of Central Florida 2000 — 2007
Bachelors of Arts, Interdisciplinary Studies
Seminole State College of Florida 1998 — 2000
Associates of Arts, General Studies
Adyen February 2015 - Present
Fundtech October 2014 - February 2015
Fiserv April 2012 - September 2014
CashEdge, now part of Fiserv December 2010 - March 2012
Wells Fargo Bank April 2007 - July 2010
Skills
Customer Service, Leadership, Microsoft Office, Account Management, Sales, Banking, Product Management, Customer Satisfaction, Employee Training, Training, Soft Skills, Management, Analysis, Business Development, Mentoring, Training & Development, SaaS, Salesforce.com, Web Services, Technical Support
Education
San Francisco State University, College of Business
B.S., International Business
Fiserv August 2003 - Present
Skills
Account Management, Customer Service, New Business Development, Salesforce.com
Education
Sam Houston State University
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
Fiserv May 2003 - Present
Skills
Microsoft Office, Process Improvement, Windows, Customer Service, Musical Instruments, Computer Repair, Ipswitch moveit central, Ipswich moveit dmz, Unisys Mainframe, AIX, CA autosys, sharepoint, System Administration, korn shell scripting, UNISYS Work Flow..., SMA Opcon scheduling..., IBM iSeries
Education
Sam Houston State University
Celerity May 2013 - December 2014
Westmoreland County Community College August 2006 - May 2010
Fiserv 2003 - May 2005
Fiserv 2002 - 2003
Fiserv 2001 - 2002
Fiserv 1998 - 2000
Fiserv 1997 - 1998
Old Republic Insurance Company 1994 - 1997
Old Republic Insurance Company 1990 - 1994
Education
Seton Hill University 2007 — 2009
MBA, Management
University of Pittsburgh at Greensburg 1991 — 1995
B.S., Management, 3.8 QPA
Blue Cross and Blue Shield of Minnesota February 2015 - August 2015
Blue Cross and Blue Shield of Minnesota June 2012 - February 2015
SWAT Solutions January 2010 - April 2012
SWAT Solutions July 2009 - September 2009
SWAT Solutions February 2008 - October 2008
Target (Dahl Consulting) June 2007 - November 2007
Target (Manpower) June 2006 - September 2006
Merrill Corporation (Spherion) April 2006 - April 2006
KPMG US October 2005 - January 2006
Fiserv February 2005 - August 2005
Skills
Software Documentation, System Testing, Integration, Unix, Test Cases, IT Audit, Test Strategy, System Integration..., Change Management, Disaster Recovery, Project Management, Analysis, Access, Functional Testing, Auditing, Testing, SDLC
Education
Saint Leo University 1986 — 1988
Bachelor of Arts (BA), Computer Systems in Business, 3.62
Hillsborough Community College 1985 — 1986
Certificate of Proficiency, Computer Programming, 4.0
Hillsborough Community College 1982 — 1984
Associate of Arts (A.A.), Business Administration, 3.6
Fiserv May 2011 - Present
First National Bank of Omaha November 2003 - May 2011
First Data Corporation January 2000 - October 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching
Education
Strayer University 1991 — 1993
Master's degree, Management Information Systems, General
Saint Leo University
Bachelor of Arts (B.A.), Business Administration and Management, General
Utica College
Certification - Financial Crimes Investigator, Financial Crimes
Fiserv January 2013 - Present
Open Solutions October 1998 - January 2013
Open Solutions June 1977 - September 1998
Maryland Materials Center May 1973 - May 1977
Skills
Banking, Business Analysis
Education
Salisbury State University 1970 — 1975
Bachelor of Arts (B.A.), English Language and Literature, General
JT2 Integrated Resources August 2014 - Present
San Diego Police Department August 2001 - March 2005
Bally Total Fitness June 2001 - March 2002
GMAC Mortgage September 1998 - May 2001
San Diego State University August 1999 - December 1999
Wells Fargo August 1997 - September 1998
Fiserv November 1996 - August 1997
Skills
Cpr Certified, Wellness, Nutrition, Data Entry, Vital Signs, BLS, Medical Terminology, Microsoft Office, Healthcare, Nursing, Patient Safety, Health Education, Windows, PowerPoint, Microsoft Word, Clinical Research, Patient Education, EKG, Patient Advocacy, CPR Certified
Education
Contra Costa College 2010 — 2014
Registered Nursing/Registered Nurse
San Diego State University-California State University 1996 — 2000
Bachelor of Science (B.S.), Kinesiology and Exercise Science
CNM - Central New Mexico Community College July 2013 - Present
Southern Illinois University 2004 - 2013
Fiserv 2000 - 2003
AT&T Wireless Services 1995 - 1999
Skills
Office Management, Project Management, Superior Computer Skills, People Development, Library Management, Cataloging, Change Management, Customer Service, Event Management, Customer Satisfaction, Research, Analysis, Project Planning, Troubleshooting, Higher Education, Staff Development, Community Outreach, E-Learning, Teaching, Public Speaking, Editing, Event Planning
Education
Saint Louis University
Master of Arts (M.A.), Organizational Communication, General
Southern Illinois University, Carbondale
Bachelor of Arts (B.A.), History/German
Fiserv May 2012 - Present
InterContinental Hotels Group January 2007 - May 2012
Education
Salt Lake Community College 2011 — 2015
Paralegal Studies
Hillcrest High school