Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
Fiserv List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Fiserv. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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7,455 Fiserv employees in database. Find out everything there's to know about Fiserv employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Fiserv Employees
XYPRO January 2008 - Present
XYPRO Technology 2006 - January 2008
NYSE Euronext July 1999 - July 2006
Optimark Inc. 1997 - 2001
Fiserv 1997 - 1999
JPMC July 1989 - March 1996
Skills
Salesforce.com, System Administration, Information Security, Customer Service..., Disaster Recovery, Encryption, COBOL, Software Development, Quality Assurance, Security, CISSP, TCP/IP
Education
City University of New York 2001 — 2006
UCLA - Information Systems Management
University of Miami August 2015 - Present
University of Miami August 2014 - Present
International Public Relations Research Conference August 2014 - Present
Ketchum June 2015 - August 2015
Fiserv July 2013 - July 2014
University of Georgia January 2013 - May 2013
Children First, Inc./ Athens-Oconee CASA/ Oconee Cultural Arts Foundation January 2012 - November 2012
XInhua News Agency July 2010 - July 2011
Zhejiang International Investment Promotion Center July 2009 - August 2009
Skills
Media Relations, Press Releases, Public Relations, Blogging, Social Media, Qualitative Research, Quantitative Research, Television News, Translation, Web Analytics, SPSS, SEO, Content Analysis, Digital Marketing, Google Adwords, Market Research, Marketing, Research, Google Analytics, Content Strategy, Graphic Design, Thought Leadership, B2B Marketing, Event Planning, Leadership, Microsoft Office, Social Networking, Writing
Education
University of Miami 2014 — 2017
Doctor of Philosophy (Ph.D.), Strategic Communication; Public Relations
The University of Georgia 2011 — 2013
Master's Degree, Public Relations Concentration, Media Industry Research Certificate, GPA 3.9
Zhejiang University 2007 — 2011
Bachelor's Degree, English Language and Literature; Business Administration (Innovation & Entrepreneurship), GPA 3.8
City University of Hong Kong 2009 — 2009
Exchange Program, Public Relations, Strategic Communication, Marketing
Target September 2013 - November 2013
Connections November 2012 - May 2013
Fiserv October 2012 - March 2013
CareFocus Corporation August 2008 - March 2011
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English
Education
University of Wisconsin-River Falls 2013 — 2015
Century College 2010 — 2013
Associate of Arts (A.A.)
Fiserv March 2012 - Present
HD Supply June 2011 - March 2012
UHS-Pruitt Corporation July 2009 - May 2011
Cox Enterprises July 2002 - April 2009
Arthur Anderson 1998 - 2002
Pepper Construction Company 1996 - 1998
Education
Clemson University 1993 — 1995
Masters, Construction Management
Purdue University 1989 — 1993
BS, Construction Management
Madison Grant HS 1985 — 1989
WhatCounts February 2013 - Present
Fiserv June 2010 - February 2013
McCamish Systems, an Infosys Company August 2005 - June 2010
Skills
Web Services, JSP, Eclipse, Struts, JavaScript, UML, CSS, Business Analysis, JBoss Application Server, Weblogic, Core Java, SDLC, Crystal Reports, Software Development, Unix, Requirements Analysis, Requirements Gathering, Integration, MongoDB, Databases, Web Applications
Education
10gen 2013 — 2013
Certificate, MongoDB for Java Developers, A
Oracle 2009 — 2009
Certification in SCJP, Sun Certified Java Programmer, A
Tehran Azad 1991 — 1994
BS, Chemistry
Chattahoochee Technical College 2001 — 2003
AS, Computer Science
Hikvision USA and Hikvision Canada January 2015 - Present
Impex Fitness March 2014 - Present
Nile Corporation January 2010 - December 2013
Fiserv September 2007 - February 2010
Skills
Customer Service, Microsoft Office, Leadership, Sales, Microsoft Excel, Team Leadership, Microsoft Word, Project Management, Process Improvement, PowerPoint, UPS Shipping, FedEx, Microsoft Dynamics NAV, Apple Software, Invoicing, Inventory Management, Retail, Customer Satisfaction, Social Networking, Training
Education
California State Polytechnic University-Pomona 2013 — 2016
Bachelor's Degree
Citrus College 2010 — 2013
Associate's Degree
SoapBoxSample June 2013 - Present
Fiserv August 2010 - May 2013
Self-employed July 2007 - August 2010
Bobit Business Media January 2004 - July 2007
US Search.com 1998 - 2000
Skills
Git, Web Applications, Content Strategy, Wordpress, Web Content Management, Content Management, HTML, Email Marketing, Blogging, Copy Editing, Online Advertising, Social Media, Online Marketing, Facebook, WordPress, B2B, Advertising, User Interface Design
Education
Cerritos College 2000 — 2002
Fiserv March 2005 - Present
Draper & Associates June 2003 - May 2004
Fiserv June 1999 - May 2003
EDS Group June 1996 - June 1999
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Business Process..., Banking, Process Improvement, Management, Project Management, Vendor Management, Program Management, Leadership, Business Analysis, SDLC, CRM, Sales
Education
Clemson University 1988 — 1993
Bachelor of Science (BS), Finance, General
Fiserv December 2012 - Present
Fiserv August 2010 - December 2012
Fiserv Insurance Solutions March 2007 - August 2010
Skills
Requirements Analysis, Microsoft SQL Server, SQL, Business Analysis, SDLC, SharePoint, Troubleshooting, Leadership, Software Documentation
Education
Chadron State College 2002 — 2006
Bachelor's Degree, Business Administration and Management, General
Alliance High School 1998 — 2002
Turner Construction September 2012 - Present
wright college June 2011 - Present
Fiserv February 2002 - January 2011
Fiserv Remittance and Check Solutions February 2002 - January 2011
Fiserv 2002 - 2011
Burns, Sugarman January 1997 - January 1999
Skills
ACH, AS400, Banking, Conversions, Customer Service, Microsoft Office, Quality Assurance, Windows, Billing, Financial Analysis, IBM iSeries, Invoicing
Education
City Colleges of Chicago-Wilbur Wright College 2011 — 2013
Business-Accounting & HR
Richard T. Crane High School
Diploma, Business Administration
Wilbur Wright City College
Business
Fiserv January 2014 - Present
Fiserv March 2012 - December 2013
CSG Systems August 2008 - March 2012
Clemson University January 2000 - December 2000
Skills
Operational Excellence, Strategic Planning, Business Continuity, Six Sigma, Process Engineering, Lean Manufacturing, Program Management, Manufacturing, Operations Management, PMP, Process Optimization, Change Management, Process Improvement, MS Project, Project Management, DMAIC, Business Analysis, Product Management, Cross-functional Team..., Continuous Improvement, Integration, SDLC, Automation, Business Process..., Business Process, Engineering Management, Quality Assurance, Product Development
Education
Clemson University 1999 — 2001
MS, Industrial Engineer
University of Pune 1994 — 1998
BS, Production Engineering
Fiserv June 2013 - Present
United States Marine Corps June 2005 - July 2010
Skills
Microsoft Office..., Senior Administration, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Exchange, Customer Experience, Customer Service, Military, Military Experience, Manager, Data Entry, Military Operations, Command, Security Clearance, Database Admin, Leadership, Proficient Typing Skills, Security, Intelligence, Senior Mail Clerk, Dragon Naturally..., Research, Time Management, Management, Database Administration, Outlook, PowerPoint, Training
Education
Chattahoochee Technical College 2011 — 2013
Associate's degree, Business Administrative Technologies, 3.86
Chattahoochee Technical College 2011 — 2013
Microsoft Office Applications Professional Certificate, Business Administration, 4.0
Freight Systems, Inc. April 2015 - Present
Stonemont Solutions, Inc. August 2013 - February 2015
Stonemont Solutions, Inc. March 2013 - August 2013
Fiserv February 2009 - February 2013
TNT Software February 2004 - July 2008
Intel March 1995 - November 1999
US Navy November 1989 - January 1994
Skills
C#, .NET, Troubleshooting, SQL Server, ASP.NET, T-SQL, Visual Studio, HTML, CSS, JavaScript, Microsoft SQL Server, SQL, Software Development, jQuery, Web Services, Web Development, IIS, WCF, Web Applications, SDLC, ASP.NET MVC, Windows, Integration, VB.NET, WPF, XML, Databases, WinForms, REST, Subversion, Object Oriented Design, Database Design, Software Design, Visual Basic
Education
OGI School of Science & Engineering 2006 — 2006
Certificate, Programming with the Microsoft .NET Framework(C# .NET) – Certificate of Completion
Portland Community College 2006 — 2006
Certificate, C++/OOP Programming – Certification of Completion
Clark College 2001 — 2004
AAS, Computer Software Solutions Development
Fiserv July 2011 - Present
Hewlett-Packard February 1998 - July 2011
Skills
BPO, Project Management, Requirements Analysis, SAP, SDLC, Vendor Management, Business Analysis, Business Process..., IT Strategy, ITIL, Outsourcing, Process Improvement, Program Management
Education
Charleston Southern University
General Dynamics September 2015 - Present
Ultra Electronics - ProLogic August 2014 - September 2015
Fiserv January 2011 - August 2014
The Information Millennium Group May 2010 - January 2011
Skills
Software Development, Java, C#, XML, SQL, Visual Studio, Software Engineering, ASP.NET, Microsoft SQL Server, Microsoft Office, .NET, Eclipse, Agile Methodologies, HTML, Linux, Web Services, JavaScript, Program Management
Education
Christopher Newport University 2005 — 2010
B.S., Computer Science
Lake Braddock High School 2001 — 2005
High School Diploma
NYC Department of Education December 2010 - Present
Fiserv June 2008 - August 2010
Control Point Solutions August 1998 - February 2008
Carver Federal Savings Bank July 1996 - August 1998
Westchester Medical Center July 1995 - July 1996
Chase January 1993 - June 1995
Skills
CRM, Strategy, Outsourcing, Management, Leadership, Business Development, Change Management, Training, Telecommunications, Account Management, Risk Management, Sales, Coaching, Customer Service, Six Sigma, Customer Satisfaction, Accounting, Executive Management, Managerial Finance, Vendor Management, Team Building, Team Leadership, Cross-functional Team..., Strategic Planning, Business Analysis, Process Improvement, Project Management, Project Planning, Product Management, Business Process..., Customer Retention, Banking, Contract Management, Financial Analysis, Data Analysis, Program Management, SaaS, Analysis, Marketing, Managed Services, Solution Selling
Education
City University of New York-Herbert H. Lehman College 2008 — 2010
Master of Science (M.S.), Childhood Education, 1 thru 6
City University of New York-Herbert H. Lehman College 1992 — 2006
Bachelor of Arts (B.A.), Economics, 3.8 GPA
City University of New York-Herbert H. Lehman College 1992 — 2006
Bachelor of Arts (B.A.), Sociology, 3.8 GPA
Fiserv July 2013 - Present
CCH Small Firm Services May 2012 - July 2013
Capella University June 2010 - December 2012
Georgia Perimeter College August 2011 - May 2012
Atlanta Journal-Constitution Marketing Department February 2012 - February 2012
Trident Technical College August 2009 - August 2011
Clemson University August 2006 - August 2009
Radio Films, LLC December 2002 - December 2002
Skills
Communication, Business Analysis, Business Process Design, Knowledge Management, Mobile Applications, Software Documentation, Requirements Gathering, E-Learning, Curriculum Design, Teaching, Technical Writing, Editing, Instructional Design, Training, Research, Writing, Instructing, MS Office Suite, Blackboard, ADDIE, E-learning Development, Adobe Connect, Educational Technology, Adult Education, SharePoint, Microsoft Word, Curriculum Development, Copy Editing, Film Production
Education
Clemson University 2003 — 2006
M.A., English
U of North Carolina School of the Arts 1998 — 2002
B.A., Filmmaking
Cascade Networks October 2013 - Present
Fiserv December 2006 - October 2013
IPexpert, Inc. January 2011 - January 2012
Kaiser Permanente IT July 2005 - December 2006
Riverside County IT January 2005 - July 2005
Modis October 2004 - January 2005
WAM!NET May 2002 - June 2004
United States Marine Corps May 1998 - May 2002
Skills
TCP/IP, OSPF, EIGRP, VPN, IPSec, BGP, RIP, Spanning Tree, VTP, 802.1x, 802.1q, GRE, Cisco IOS, VLAN, Wireshark, WAAS, ACE, ASA, PIX, TACACS+, Cisco ACS, DHCP, HSRP, VRRP, GLBP, NTP, QoS, SNMP, Syslog, Zone Based Firewall, Context Based Access..., RADIUS, Cisco Technologies, Switches, Data Center, Firewalls, Routing, Network Design, Cisco Security, Routing Protocols, IPv6, Network Engineering, WAN, Security, Network Architecture, LAN Switching, Switching, Networking, Troubleshooting, Cisco ASA
Education
Clark College 1997 — 1998
No, General
Mountain View High School 1996 — 1997
Diploma, General
Kane Area School District February 2004 - Present
University of Pittsburgh January 2010 - May 2010
Copperweld November 1994 - September 2003
Fiserv October 1993 - November 1994
Mellon Bank June 1988 - October 1993
Skills
Telecommunications, Network Administration, Servers, Disaster Recovery, Software Installation, System Administration, WAN, Networking, Technical Support, Network Architecture, Wireless Networking, Process Improvement, Strategic Planning, Windows 7
Education
Robert Morris University - Illinois 1989 — 2004
Master
Clarion University of Pennsylvania 1985 — 1988
Bachelor
WilmerHale October 2014 - Present
WilmerHale February 2011 - Present
Kegler Brown Hill & Ritter August 2005 - January 2010
Rippe & Kingston September 1997 - August 2005
Eaton Corporation September 1996 - September 1997
Fiserv October 1994 - September 1996
Transohio Savings Bank October 1982 - September 1994
Skills
Process Engineering, People Skills, Report Generation, Call Center, Staff Mentoring, Budgeting, Accounting, Financial Reporting, Billing, Accounts Payable, Payroll, Supervisory Skills, Customer Service, Customer Relations, Excel, Outlook, Microsoft Office, Word, Problem Solving, Team Building, Research, Forecasting, Financial Analysis, Lotus Notes, Documentation, Hiring, Data Analysis, Budgets, Invoicing, Auditing, Finance, Software Documentation, Training, Management, General Ledger, Analysis, Project Planning, Process Improvement
Education
Cincinnati State Technical and Community College 2010 — 2012
Business Technology
Cuyahoga Community College 1990 — 1991
some college courses completed, Accounting, Computer Science
Lumen Cordium High School 1966 — 1970
High School Diploma, College Prep
Euramax September 2015 - Present
Fiserv May 2012 - July 2015
National Black MBA Association 2010 - 2012
Capco November 2009 - August 2011
Ernst & Young 2005 - 2008
Wachovia Bank March 2003 - October 2005
Bank of America August 2000 - August 2002
Skills
Accounting, Banking, Financial Statements, Financial Modeling, Financial Analysis, Sarbanes-Oxley Act, Valuation, Financial Services, Financial Reporting, Corporate Finance, Finance, Auditing, Hyperion Enterprise, Risk Management, Internal Controls, Cash Management, Business Process..., Forecasting, Analysis, Strategy, Internal Audit
Education
University of Notre Dame - Mendoza College of Business 2008 — 2009
Masters of Business Administration, Finance
Clark Atlanta University 1996 — 2000
Bachelor, Accounting
Chargepoint January 2013 - Present
Siemens Industry US June 2012 - January 2013
Parkeon 2010 - July 2012
Fiserv 2005 - 2009
Diebold August 1994 - December 2004
Skills
Electric Vehicle..., Business Development, Cloud-Based SaaS, Consultative Selling, Channel Management, Account Management, Business Intelligence, Strategic Planning, Self-Service, Sales Management, e-Mobility, CRM, E-commerce, Selling
Education
Cleveland State University
BA, Fine Arts, Communications
Charter Global January 2015 - May 2015
Fiserv March 2012 - September 2014
Verity Professionals May 2007 - March 2012
Tempus IT Staffing June 2006 - April 2007
Think Resources June 2005 - June 2006
Hewlett-Packard April 1989 - June 1991
Skills
Sourcing, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Recruiting, Human Resources, Temporary Placement, Leadership, Management, Business Intelligence, Sales, Information Technology, Vendor Management, SDLC, Sales Operations, Benefits Negotiation, Executive Sales..., Internet Recruiting
Education
Clemson University 1984 — 1988
BS, Electrical Engineering
The Weather Channel August 2014 - Present
Black Box Network Services February 2014 - June 2014
Fiserv March 2008 - June 2011
HR Outsourcing, Inc. October 2002 - September 2007
Strategic Outsourcing, Inc. 2000 - 2002
Skills
Microsoft Office, Strategic Planning, PMO, Management, Small Business, Budgets, Leadership, Coaching, Marketing, Retail, Sales, Team Building, Team Leadership, Training, Direct Sales, Customer Service, Microsoft Excel, Project Management, SharePoint
Education
Southern Polytechnic State University 2010 — 2010
Six Sigma Green Belt Certification Program, Six Sigma Project Methodology, Green Belt Certification Obtained
Clark Atlanta University 1999 — 2000
Business Administration
CME Group March 2013 - Present
Fiserv October 2012 - March 2013
Fiserv October 2010 - October 2012
Hospira, Inc. September 2004 - July 2010
CSC Consulting / Bank One September 1995 - December 2001
First Chicago / NBD Corp January 1987 - January 1995
Skills
Unix, Mainframe, Banking, Insurance, Windows, Autosys, ITIL, Visio, Financial Reporting, Documentation, Application Development, Automation, SQL, Troubleshooting, COBOL, Testing, Problem Solving, DB2, Business Analysis, Analysis, JCL, SAP, Software Documentation, Software Development, Vendor Management, Training, Linux, Databases, Unix Shell Scripting, SDLC, Quality Assurance, Shell Scripting, Security, CRM, Technical Support, Data Center, Integration, Networking, Performance Tuning, Management, Enterprise Software, Data Migration
Education
Chicago State University 1975 — 1978
Masters, Education Administration
Trinity International University 1971 — 1973
B. A, Secondary Education and Math
University of Illinois at Urbana-Champaign 1968 — 1971
Coursework, Engineering
Home Based November 2012 - Present
CHY Technologies Inc. January 2009 - November 2012
Fiserv January 2008 - December 2008
eBureau August 2005 - December 2008
LexisNexis November 1996 - August 2005
RiskWise 1996 - 2005
Fingerhut 1991 - 1994
Fingerhut 1991 - 1994
Skills
Credit Risk, Fraud Prevention, Risk Management, Product Development, Product Management, Cross-functional Team..., Budgets, Business Strategy, Direct Marketing, Fraud, Management, Credit, Sales, Analysis, Analytics, Portfolio Management, Strategic Planning, Cloud Computing, Marketing, Data Analysis, Mergers & Acquisitions, Negotiation, Competitive Analysis, Leadership, Strategic Partnerships, Business Development, Start-ups, Strategy
Education
Western International University 1994 — 1996
MBA, Direct Marketing Management Strategies and Systems
The College of St. Scholastica 1989 — 1991
B.A., Business Administration
Central Texas College 1978 — 1980
A.A.S., Criminology
Triton Services April 2002 - Present
Visual Reflections January 1995 - June 2011
US Army May 1976 - April 2008
Skyway Freight Systems January 1994 - April 1999
USPFO April 1992 - January 1994
Fiserv April 1986 - April 1992
Citicorp Information Resources 1986 - 1992
Pleasant Holidays June 1983 - January 1986
Skills
Scrum, Agile Methodologies, Web Services, Web Development, CSS, MySQL, Portals, XML, JavaScript, Program Management
Education
California Military Academy 1989 — 1990
Light Infantry Tactics / Leadership
Central Texas College 1981 — 1983
Fiserv January 2006 - Present
Merchants Bank August 1994 - August 2005
Skills
Process Improvement, Management, Customer Service, Call Centers, Banking
Education
Champlain College 1993 — 1995
Associate's degree, Accounting and Finance
Fiserv February 2015 - Present
HCSS July 2012 - January 2015
NEW WORLD APPS, Inc. June 2007 - May 2012
InsurQuote September 1993 - September 1999
Skills
Analysis, Project Management, Stakeholder Engagement, Requirements Analysis, Business Analysis, Business Process, Software Documentation, IT Strategy, Project Planning, Integration, Requirements Gathering, Business Process..., Software Project..., PMO, Vendor Management, Project Coordination, Project Delivery
Education
TrainingOne, Inc. 2007 — 2007
SAP - FICO Module
Cleveland State University 1992 — 1993
Algorithm development and Object Oriented Programming.
Datapro Information Technologies 1990 — 1990
Diploma in Computer programming, Computer Programming
University of Bombay 1986 — 1989
Bachelor of Commerce (B.Com.), Accounting and Finance
Ascend Clinical (formerly Satellite Laboratory Services, LLC) October 2002 - October 2012
US Bank February 2005 - May 2012
Fiserv February 2002 - September 2003
SanDisk Corporation November 1999 - July 2002
Hypersurf Internet Services, Inc. May 1999 - December 1999
Skills
Accounts Receivable, Account Management, Customer Service, Healthcare, Microsoft Word, Microsoft Excel, PowerPoint, Result Oriented, Reliable, Interpersonal..., Multi Tasking, 10 Key, Hospitals
Education
Chabot College 2004 — 2006
General Studies
Centro Escolar University 1990 — 1992
Optometry
Lilio Academy 1986 — 1990
High School/Secondary Diplomas and Certificates
JPMorgan Chase & Co. April 2011 - Present
Spry Solutions Group Inc. November 2010 - April 2011
Heitmeyer Consulting March 2010 - October 2010
Fiserv September 2007 - December 2009
Data Impact 2005 - 2007
Northern Trust 2003 - 2005
Northern Trust 2000 - 2003
Independent Contractor 1999 - 2000
Bank of America 1981 - 1999
Skills
ACH, Electronic Payments, Business Analysis, Requirements Gathering, Documentation, Software Documentation, SDLC, Management, Vendor Management, Payments, Analysis, Banking, Risk Management, Financial Risk, Financial Services, Requirements Analysis, Treasury Management
Education
Chicago State University 1978 — 1982
B.S., Business Management
Wells Fargo December 2011 - Present
Apex Systems September 2011 - December 2011
Fiserv May 2001 - May 2011
Checkfree April 2007 - 2007
Carreker May 2001 - 2007
Check Solutions May 2001 - May 2001
International Mission Board June 1999 - April 2001
FedEx September 1997 - May 1999
Courtaulds Fibers Inc 1990 - 1997
Ciba-Geigy 1987 - 1988
Skills
Visual Studio, Java, Programming, Linux, CVS, Websphere, DB2, Agile Methodologies, Software Development, C
Education
University of South Alabama 1990 — 1994
MS, Computer Science
Christian Brothers University 1983 — 1987
BS, Chemical Engineering
Christian Brothers University 1983 — 1987
BS, Chemistry
Benesch Law March 2014 - Present
Fiserv June 2012 - March 2014
Abbott Nutrition a division of Abbott Laboratories April 1999 - June 2012
Education
American Institute for Paralegal Studies 2006 — 2007
Paralegal, Paralegal Certification
Central State University 1982 — 1984
Fiserv April 2014 - Present
KeyBank October 2012 - April 2014
KeyBank July 2011 - October 2012
KeyBank August 2009 - July 2011
Key Bank June 2008 - August 2009
Skills
Six Sigma, Lean Manufacturing, Project Planning, Process Improvement, Process Development, Data Analysis, Internal Audit, Risk Management, Standards Development, Training & Development, Project Management, Analytics, Business Process
Education
Cleveland State University 2006 — 2008
Masters, Consumer Industrial Research Program
Ohio University 2002 — 2006
Bachelor of Arts, Psychology
Fiserv July 2011 - Present
Richard Balentine Enterprises January 2010 - June 2011
Fiserv Inc. August 2008 - September 2009
NewBridge Bank 2003 - 2008
Vitex, Inc. 2002 - 2003
Balentine & Associates, LLC 1995 - 2001
Bank of America 1988 - 1994
Skills
CRM, Business Intelligence, Program Management, Business Process, Management, Project Portfolio..., Integration, Project Management, Leadership, Management Consulting, Mergers & Acquisitions, Mergers, Product Management, Banking, Business Planning, Business Analysis, Business Process Design, Consulting, Financial Services, Product Development, Sales Management, CRM software, Document Management
Education
Clemson University
BS, Industrial Management
University of North Carolina at Charlotte
PMC, Project Management
BAI School of Bank Adminsitration
Banking and Financial Support Services
South Carolina School of Banking
Banking and Financial Support Services
WSI Internet Consulting April 2012 - Present
Fiserv April 2007 - May 2015
TD Ameritrade December 1998 - April 2007
Dow Jones Telerate/Bridge Information Systems January 1996 - December 1998
Skills
McAfee Endpoint..., Windows 7, Active Directory, Group Policy, Commitment to Customer..., Teamwork, Team Leadership, Process Improvement, ITIL v3 Foundations..., Building Relationships, Remedy Ticketing System, Managing Service Level..., Networking, Vendor Management, Disaster Recovery, Security, Call Centers, Management, Leadership, McAfee, Analysis, CRM, Integration, Customer Service, Project Planning
Education
City University of New York-College of Staten Island 1991 — 1995
AS, Civil Engineering
Cmd Construction Market Data September 2013 - Present
Reed Elsevier - Reed Construction Data December 2011 - Present
Reed Construction Data February 2009 - Present
Equifax April 2007 - February 2009
Web.com May 2006 - April 2007
LexisNexis October 2004 - May 2006
Fiserv March 2001 - October 2004
iTech Solutions December 1998 - March 2001
Skills
Product Marketing, Product Launch, Product Development, Direct Mail, Trade Shows, Business Planning, Vice Presidents, General Manager, Team Leadership, Strategic Partnerships, Strategic Planning, Leadership, Sales Management, Management, Business Case, Business Intelligence, Analytics, Segmentation, Pricing, Strategy, Marketing Strategy, Salesforce.com, Account Management, Sales, Advertising, Email Marketing, E-commerce, Marketing, Market Research, P&L Management, B2B Marketing, Entrepreneurship, Team Management, Competitive Analysis, Lead Generation, CRM, Team Building, B2B, Project Management, SaaS, Channel Partners, Start-ups, Marketing Management, Business Development, Market Analysis, Cross-functional Team..., Go-to-market Strategy, Database Marketing, Direct Marketing, Customer Acquisition
Education
Charleston Southern University 1997 — 1998
Masters
Charleston Southern University 1993 — 1997
B.S
Fiserv 2013 - Present
Kimera Systems 2009 - Present
Self employed January 2009 - Present
Merchant Armour January 2012 - 2014
Fiserv 2009 - 2013
Various Colleges and Universities 1999 - 2011
GoLife Mobile Corporation January 2007 - 2009
Univ. of Phoenix 2005 - April 2007
Wellpartner, Inc. 2002 - 2004
Supertracks 2000 - 2002
Skills
IT Management, Operations Management, Strategic Planning, Business Change..., Product Management, Business Operations..., Business Process..., Software Project..., Budget Management, Team Leadership, Cross-functional Team..., Mentoring, P&L Management, Software Development..., Customer Service, Start-ups, Strategy Development, Strategy, Teaching, Change Management, Budgets, Program Management, Entrepreneurship, Process Improvement, Management, Consensus Building, Team Building, Project Management, Cloud Computing, Business Strategy, Leadership, Security, Executive Management, Business Process, Analysis, Business Planning, Mobile Devices, E-commerce, SaaS, Integration, Vendor Management, Business Intelligence
Education
City University of Seattle 1995 — 1999
MBA, Management with Operations emphasis
Oregon Institute of Technology 1984 — 1989
Bachelors of Science, Software Engineering
Oregon Institute of Technology
Bachelors of Science, Operations Management
Fiserv May 2012 - Present
Fiserv December 2007 - May 2012
CheckFree - now part of Fiserv April 2005 - December 2007
Fullscope, Inc. June 2004 - April 2005
Advanced Productivity Software, Inc. May 2002 - March 2004
The Bonadio Group January 2002 - May 2002
Oracle Corporation January 2000 - June 2001
Eastman Kodak Company June 1991 - January 2000
PictureVision, Inc 1995 - 1997
IBM July 1990 - June 1991
Skills
Business Analysis, SDLC, Process Improvement, Integration, SaaS, Product Management, Program Management, Enterprise Architecture, Business Intelligence, Agile Methodologies, Enterprise Software, Software Development, Analysis, Application Architecture, Architecture, CRM, Cloud Computing, EAI, IT Management, IT Strategy, Leadership, Outsourcing, PMO, PMP, Product Development, Project Portfolio..., Requirements Analysis, Requirements Gathering, SOA, Software Project..., Solution Architecture, Strategy, Team Management, Vendor Management, Web Services, Enterprise Data Modeling, Enterprise Databases, Enterprise Services, PowerPoint, Business Strategy, Management, Project Management, Consulting, Cross-functional Team..., Executive Management, Business Process...
Education
Rochester Institute of Technology 1991 — 1997
Computer Science
Clarkson University 1986 — 1990
Bachelors of Science, Electrical Engineering
Niskayuna High School 1982 — 1986
Johnson Service Group / Pivotal Home Solutions (Nicor Gas) April 2014 - Present
Career Education Corporation March 2010 - March 2014
Foot Locker March 2007 - February 2010
Fiserv January 2006 - June 2006
Northern Trust March 2005 - June 2005
Skills
Customer Service, Microsoft Office, Retail, PowerPoint, Time Management, Training, Microsoft Word, Leadership, Outlook, Sales, Social Networking, Data Entry, Technical Support, Windows, Information Technology
Education
Chicago State University 2003 — 2009
Bachelor of Arts (B.A.), Psychology
Harvard Extension School 2014 — 2015
Certificate, Computer Science
Fiserv February 2015 - Present
Cypress Care September 2012 - February 2015
TravelClick July 2009 - August 2012
Skills
CRM, Business Intelligence, Business Analysis, Microsoft SQL Server, IT Operations, SQL, Databases
Education
Georgia Gwinnett College 2011 — 2014
Bachelor's Degree, Information Technology - Business Concentration, Graduated
Clemson University
Thieme Publishers March 2011 - Present
Kforce Inc. September 2010 - March 2011
Warner Bros. Ent August 2007 - August 2010
Fiserv 2002 - 2007
Cablevision 2001 - 2002
Advanced Technology Solutions 1998 - 2001
Forefront, Inc. April 2000 - August 2000
Bell South 1999 - 2000
AT&T 1983 - 1998
Skills
Vendor, SDLC, Mentoring, Deployment, Vendor Management, Business Analysis, Application Development, Process Improvement, Business Management, Customer Relations, Vendor Relations, Planning, Software Implementation, Requirements Analysis, Business Intelligence, MS Project, Business Process, IT Management, Project Implementation, Software Project..., Budgeting, Project Planning, Budgets, Testing, Management, Customer Service, PMO, IT Strategy, PMP, Agile Project Management, Visio, Project Management, SharePoint, Requirements Gathering, Resource Management, Software Documentation, Business Process..., CRM, Program Management, Enterprise Architecture, Business Requirements, ITIL, Data Warehousing, ERP, Solution Architecture, Agile Methodologies, Business Process Design, IT Service Management, Governance, Service Delivery
Education
Saint John's University 1980 — 1985
CompSci, Computer Science
City University of New York-College of Staten Island
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Moore Catholic HS
DWFritz Precision Automation July 2012 - September 2013
Fiserv May 2011 - July 2012
MIO February 2010 - May 2011
LTX-Credence 2008 - 2009
Credence Systems 2007 - 2008
Credence 2002 - 2007
Integrated Measurement Systems March 2000 - 2002
Schlumberger Technologies April 1997 - March 2000
Advantest 1989 - 1997
Schlumberger Technologies 1981 - 1989
Skills
Product Marketing, Product Management, Product Development, Account Management, Team Building, Mentoring, Product Life Cycle..., Program Management, Semiconductors, Testing, Competitive Analysis, Technical Writing, Customer Relations, MS Project, Integration, Strategic Planning, Product Launch, Problem Solving, Negotiation, Windows, Product Lifecycle..., Debugging, Project Management, IC, Electronics, Management, Business Development, CRM, Manufacturing, Analog, Customer Service, Mixed Signal, Product Engineering, Engineering, Leadership, Engineering Management, Cross-functional Team..., Troubleshooting, Software Project..., New Business Development, Six Sigma, Semiconductor Industry
Education
Keller Graduate School of Management 2010 — 2011
Master of Business Administration (MBA)
University of Phoenix 2004 — 2006
Bachelor of Science (BS)
Chabot College 1979 — 1981
Associate of Arts (AA)
American Corporate Security March 2015 - Present
Accenture December 2008 - July 2014
MSI Systems Integrators May 2008 - October 2008
First Data Corporation April 2000 - November 2007
Fiserv August 1998 - March 2000
Skills
Business Analysis, Customer Service, Requirements Analysis, Legacy Systems, Team Leadership, Full SDLC, Software Development, Software Project..., Client Relations Skills, IBM Mainframe, COBOL, Assembly Language, JCL, SQL DB2, Decommissioning, Hyperion Reports, Multi-Cultural Team..., Change Management, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Randell School of Real Estate 2007 — 2008
Real Estate
Chaffey College
Mt. San Antonio College
SloanLED September 1998 - January 2015
Western Wireless September 1995 - June 1998
Fiserv April 1984 - August 1995
Skills
Process Improvement, Account Management
Education
City University of Seattle
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fiserv July 2015 - Present
Accela April 2015 - June 2015
Springbrook Software May 2014 - April 2015
Springbrook Software June 2013 - May 2014
Springbrook Software July 2011 - June 2013
Springbrook Software July 2008 - July 2011
City of Carlton January 1997 - May 2007
Skills
CRM, Customer Service, Salesforce.com, Enterprise Software, SaaS, Process Improvement, Technical Support, Budgets, Microsoft Office, Accounts Payable, Accounts Receivable, SharePoint, Management, Team Leadership
Education
Chemeketa Community College 1997 — 2002
Yamhill Carlton High School 1987 — 1991
PNC 2014 - Present
Highmark 2012 - 2014
Highmark 2010 - 2012
Highmark 2008 - 2010
Highmark 2006 - 2008
Fiserv 1998 - 2006
BNY Mellon 1993 - 1998
Skills
PMP, SDLC, PMO, Requirements Gathering, Business Analysis, Requirements Analysis, Software Project..., Project Portfolio..., Process Improvement, Project Management, Business Requirements, MS Project, Program Management, Integration, Business Process
Education
Robert Morris University
Master's Degree, Management Information Systems, General
Robert Morris University
Master of Business Administration (M.B.A.)
Clarion University of Pennsylvania
Bachelor's Degree, Accounting
Fidelity Investments May 2015 - Present
Fidelity Investments July 2014 - May 2015
Fidelity Investments January 2013 - June 2014
Fidelity Investments June 2011 - January 2013
Fiserv May 2010 - August 2010
Cardinal Health May 2008 - August 2008
Skills
SQL, Data Warehousing, Business Analysis, Agile Methodologies, Data Modeling, Requirements Analysis, Databases, Database Design, Scrum, ETL, Business Intelligence, PL/SQL, Data Analysis, Oracle, Apache Spark, Cassandra
Education
Clemson University 2007 — 2011
BS, Computer Science
Clemson University 2007 — 2011
Minor, Spanish
Company Confidential March 2014 - Present
Professional Capital Services June 2013 - March 2014
Police and Fire Federal Credit Union March 2006 - June 2013
Fiserv March 1999 - March 2006
CoreState Bank, NA June 1990 - November 1998
Skills
VB.NET, ASP.NET, Web Services, Microsoft SQL Server, T-SQL Stored Procedures, SSIS, SSRS, HTML, JavaScript, XML, Adobe LiveCycle, Topaz, Software Engineer, Programmer, Developer, T-SQL, VBScript, TFS, LINQ, ADO.NET, ASP
Education
Villanova University 2003 — 2007
Computer Engineering
Chestnut Hill College 1996 — 1999
Bachelor of Science (BS), Computer Science
Nike December 2011 - Present
Tripwire August 2011 - December 2011
Fiserv March 2010 - August 2011
Blackwell Book Services April 2004 - March 2010
ServerLogic June 2001 - September 2004
Protection One August 2000 - June 2001
Forest Grove School District September 1998 - August 2000
Northwest Regional Education Service District August 1996 - September 1998
Clackamas Community College September 1995 - August 1996
Skills
Servers, Virtualization, System Administration, Linux, Networking, Disaster Recovery, Troubleshooting, Security, Operating Systems, DevOps, Server Architecture, Opscode Chef, Continuous Integration
Education
Clackamas Community College 1991 — 1994
Associates
Fiserv May 2008 - Present
The Roomstore March 2007 - June 2008
Skills
Computers, Writing, Customer Service, Typing, Money, Reading, Communication, Team Leadership, Team Building, Fraud Claims, Arbitration, Self-starter, Self-confidence, Supervisory Skills
Education
Chandler/Gilbert Community College 2007 — 2014
Associate of Arts (A.A.), Communication, General
Chandler/Gilbert Community College 2007 — 2014
Associate of Arts (A.A.), Communication, General
DataBank IMX January 2012 - Present
Fiserv July 2008 - December 2011
Fiserv August 2004 - July 2008
Fiserv December 2002 - July 2004
US Forest Service May 2000 - May 2002
Skills
Project Planning, Software Project..., Agile Project Management, Project Implementation, Project Execution, SDLC, Software Implementation, Software Installation, Software Training, Software Development, Demonstrations, Troubleshooting, Time Management, Schedule Development, PMBOK, OnBase, Portfolio Management, Scrum, Agile Methodologies, Agile & Waterfall..., PMP, IT Management, Customer Support, Technical Support, Project Management, CRM, PMO, Integration, Requirements Analysis, SharePoint, Business Analysis, Process Improvement
Education
Chadron State College 1997 — 2002
Bachelor of Arts, MIS & Office Management
Fiserv September 2009 - Present
First Data February 2003 - November 2007
First Data 2003 - 2007
NYC Employees' Retirement System 1986 - 1998
Skills
Software Project..., SDLC, VisionPLUS, Business Analysis, Requirements Analysis, Requirements Gathering, Project Delivery, Mainframe, COBOL, Business Requirements
Education
City University of New York-Hunter College 1979 — 1984
Bachelor of Arts (B.A.), Computer Science
Fiserv March 2012 - Present
Fiserv March 2008 - March 2012
United States Bowling Congress June 2003 - March 2008
Creative Solutions 2001 - 2003
Skills
.NET, SQL, ASP.NET, ASP.NET MVC, AJAX, C#, VB.NET, SSRS, SSIS, Crystal Reports, Anything that is...
Education
Microsoft Certified Application Developer 2005 — 2005
Computer Science
Cleveland State University 2000 — 2002
Masters, CIS
NBKRIST 1996 — 2000
Bachelors, Computer Science and Engineering
Fiserv Manager, DepositsMerchants BankOctober 1987 - January 2008
Education
Champlain College
Business Management
Fiserv August 2009 - Present
AIG Agency Auto/21st Century Insurance February 2008 - August 2009
21st Century Insurance 2008 - 2009
Chemtura February 2004 - July 2007
Lee Hecht Harrison 2007 - 2007
Great Lakes Chemical , a Chemtura Corporation 2004 - 2007
BioLab, a Chemtura Company 2004 - 2007
CheckFree 2002 - 2004
Scientific Atlanta 1990 - 2002
Scientific Atlanta Inc 1990 - 2002
Skills
PMP, Project Management, ITIL v3 Foundations..., ITIL Process..., Data Center, IT Operations, Management, Process Improvement, Vendor Management, IT Management, ITIL, Disaster Recovery, Infrastructure, Change Management, Business Process..., IBM Mainframe, Enterprise Architecture, Team Building, Incident Management, Leadership, IT Service Management
Education
Clayton State University 2008 — 2008
Conted, Program Management
Georgia State University - J. Mack Robinson College of Business 1996 — 2001
MBA, Business
Clemson University 1973 — 1975
N/A, Math/Computer Science
Clemson University 1971 — 1973
BA, Math Education
Spartanburg Junior College 1969 — 1971
AA, Math
Shaolin Institute - cultural center
Tai Chi
St Andrews Parish High School
Fiserv 2004 - Present
ADP 1991 - 2004
Management Technologies 1987 - 1991
Manufacturers Hanover Trust 1978 - 1987
Skills
Business Continuity, Vendor Management, Professional Services, IT Strategy, Business Analysis, Process Improvement, Requirements Analysis, SDLC, Business Process, Solution Architecture, SaaS, Enterprise Software, Executive Management, FX Options, Cloud Computing, CRM, Integration, Consulting, Solution Selling, ITIL, Risk Management, Service Delivery, Disaster Recovery, Requirements Gathering, Management, Program Management, Data Center, Software Development, Business Process..., Change Management, Software Implementation, Enterprise Architecture, Management Consulting, PMO, IT Management, Business Transformation, Pre-sales, Software Project..., Strategic Partnerships, System Deployment, Business Intelligence, Project Delivery, Agile Methodologies, Financial Services, Networking, SWIFT payments, Product Management, Strategy, Virtualization, Stakeholder Management
Education
City University of New York-Brooklyn College 1971 — 1976
Bachelor of Science (BS)
Fiserv October 2007 - Present
NY SPIN 1996 - Present
R.L. KUPER, Inc. April 1985 - Present
The Kuper Report April 1985 - Present
Various Websites April 1985 - Present
Checkfree October 2007 - February 2009
Skills
Business Analysis, Agile Methodologies, Software Documentation, Process Improvement, SDLC, Integration, Business Process, SharePoint, Requirements Analysis, Software Project..., Vendor Management, Management, Technical Writing, Quality Assurance, Requirements Gathering, Six Sigma, Training, Enterprise Software, Program Management, Security, PMO, Business Process..., Testing, Visio, Business Intelligence, IT Service Management, Project Portfolio..., Agile Project Management, PMP, Information Technology, IT Strategy, IT Management, Project Management, Consulting, MS Project, Event Planning, Event Management, Knowledge Management, Business Requirements
Education
City University of New York-Herbert H. Lehman College
BA
New York University
Various courses in the School of Continuing and Professional Studies
Pace University
Graduate Studies, Information Science
Fiserv January 2014 - Present
PreCash September 2013 - January 2014
BBCN Bank December 2012 - July 2013
Umpqua Bank March 2012 - December 2012
Umpqua Bank September 2006 - March 2012
PacifiCorp August 2005 - August 2006
PacifiCorp April 2003 - August 2005
PacifiCorp 2001 - 2003
PacifiCorp 2000 - 2001
PacifiCorp 1998 - 2000
Skills
Program Management, Product Management, Process Improvement, Change Management, Customer Service, Risk Management, Strategy, IT Strategy, CRM, Strategic Planning, Management, Cross-functional Team..., Integration, Payments, Banking, Portfolio Management, Vendor Management, Business Process, Forecasting, Business Strategy, Budgets, Analytics, Project Management, Treasury Management, Leadership, Outsourcing, Project Planning, PMO, Training, Business Process..., ACH, Security, Business Analysis, Commercial Banking, Financial Risk, Executive Management, Mergers & Acquisitions, Finance, Cash Management, Commercial Lending, Electronic Payments, Credit, Internet Banking, Financial Services, Relationship Management, Small Business Lending, Credit Cards, Consumer Lending
Education
Claremont McKenna College 1969 — 1974
Bachelor of Arts, Psychology, cum laude
Utah State University 2000 — 2002
MBA, Business Administration, 3.8
University of California, Los Angeles 1982 — 1985
Master of Arts, Political Science, 3.9
Fiserv November 2011 - Present
NHance February 2008 - March 2011
NetBank April 2000 - February 2008
Encompass Technologies June 1995 - April 2000
BellSouth January 1988 - June 1995
Skills
C, C++, TCL, Business Analysis, Banking, Software Development, HTML, Integration, Team Management, Unix Shell Scripting, XML
Education
Clemson University 1985 — 1987
BS, Computer Science
Anderson College 1983 — 1984
Computer Science, Computer Science
Ciena August 2015 - Present
Calix November 2012 - June 2015
Ericsson March 2007 - October 2012
Entrisphere November 2002 - February 2007
Lucent Technologies October 1998 - October 2002
Fiserv March 1997 - September 1998
Several Companies 1992 - 1997
Skills
Software Quality..., Engineering Leadership, Project Management, Agile Methodologies, Software Development, Release Management, Budget Management, Customer Experience..., Product Lifecycle..., Test Strategy, Test Automation, Performance Testing, Ethernet L2 / L3, TCP/IP, IP, IPTV, DSL, VoIP, GPON
Education
City University of New York 1999 — 2002
M.S, Computer Science
BITS 1990 — 1992
Associate Computer Professional (ACP), Computer Programming
University of Mumbai 1984 — 1989
Bachelor of Science, Physics
Fiserv June 2002 - Present
ADC March 1999 - December 2001
Werner Co. 1992 - 1999
Skills
Talent Acquisition, Talent Management, Performance Management, Applicant Tracking..., Employee Engagement, Workforce Planning, Succession Planning, Onboarding, Vendor Management, Human Resources, HRIS, Deferred Compensation, Recruiting, Employee Relations, College Recruiting, Employee Benefits, Benefits Administration, Labor Relations, Compensation & Benefit, Personnel Management
Education
Chatham College
Bachelor of Arts (B.A.), Political Science
Champlain College June 2014 - Present
Fiserv March 2007 - June 2012
Merrill Lynch Investment Management January 2004 - February 2007
Merrill Lynch Investment Management August 1993 - December 2003
Merrill Lynch Investment Management May 1990 - August 1994
Merrill Lynch Investment Management September 1989 - May 1990
Merrill Lynch Investment Management June 1986 - August 1988
Merrill Lynch Investment Management June 1985 - June 1986
Skills
Process Flow, SDLC, Attention To Detail, Integration, Process Improvement, Project Management, Analysis, User Acceptance Testing, Business Requirements, Business Analysis, Vendor Management, Requirements Analysis, Requirements Gathering, Project Portfolio..., Visio, Strategy, Oracle, PMP, Business Process..., Databases, Training, Team Management, Management
Education
Thomas Edison State College 1980 — 1985
Bachelor, Science Business Administration; Finance
Champlain College
The College of New Jersey
Fiserv June 2011 - Present
VERO Inc September 2007 - June 2011
Washington State University January 2003 - September 2007
Education
Washington State University 2002 — 2006
Information Technology
Clackamas Community College 2000 — 2002
Information Technology
D3 Banking July 2015 - Present
Force Management July 2014 - May 2015
Fiserv October 2013 - May 2014
Force Management October 2011 - October 2013
NexJ Systems 2010 - November 2011
CashEdge - now part of Fiserv January 2008 - January 2009
Corillian Corporation - now part of Fiserv 2003 - 2007
BEA eSolutions (now Oracle Corporation) 1999 - 2003
Parametric Technology Corporation 1991 - 1997
Prime Computer 1982 - 1989
Skills
Enterprise Software, Strategic Partnerships, Sales Compensation, Direct Sales, Account Management, Competitive Analysis, Professional Services, Sales, Training, Strategy, Sales Management, Management, E-commerce, Integration, Product Development, SaaS, Salesforce.com
Education
Clarkson University (formerly Clarkson College of Technology)
B.S. - Industrial Management, Business; Accounting Minor
AXA Equitable July 2000 - Present
SunAmerica Financial Group May 2000 - July 2000
Fiserv January 1998 - April 2000
Skills
Enterprise Architecture, SDLC, Data Analysis / Data..., Oracle / MS SQL, OLTP / Data Warehouse, Business / Workflow..., Application Development, Change / Release..., Oracle Reports, Oracle BI EE
Education
Brooklyn College 1992 — 1996
Bachelor of Science (B.S.), Business Management and Finance
Fiserv December 2008 - Present
Fiserv BANKLINK June 2006 - November 2008
BANKLINK May 2005 - November 2008
BANKLINK/Fiserv April 2001 - May 2005
Kingsborough Community College 1993 - 2004
Methodist Hospital 1998 - 2000
Skills
Accreditation, Customer Service, Product Development, Vendor Management, Training, Cash Management, Product Management, Process Improvement, Banking, Business Analysis, Pragmatic Marketing..., Call Center, Sales, Analysis, Leadership, Project Planning, Software Project..., SDLC, Visio, Quality Assurance, Requirements Analysis, Program Management, Team Building, Business Requirements, Software Documentation, Internet Banking, Payments, Account Management, Team Leadership, Requirements Gathering, Change Management, Testing, Project Management, Management, Employee Training, SharePoint, Cross-functional Team..., Strategic Planning, Financial Services, Business Process..., Risk Management, Call Centers, CRM, Electronic Payments, Business Development, Integration, ACH, SaaS, Agile Methodologies
Education
City University of New York-Brooklyn College 1999 — 2002
Bachelor of Science, Computer Science
Kingsborough Community College 1994 — 1999
AA with Honors, Liberal Arts
Fiserv July 2011 - Present
Fiserv August 2003 - July 2011
Fiserv February 1998 - December 2003
Skills
Vendor Management, Requirements Analysis, Requirements Gathering, SDLC, Business Analysis, Software Project..., Process Improvement, PMP, Software Documentation, Program Management, Visio, SharePoint
Education
Clarion University of Pennsylvania 1988 — 1992
Bachelor's degree of Science, Elementary Education
Fiserv Corporation September 2000 - Present
Fiserv 2000 - 2010
Fiserv 2000 - 2008
CheckFree Corp 2000 - 2008
Skills
Event Planning, Trade Shows, Branding & Identity, Marketing, Corporate Events, Marketing Communications, Graphics, Product Marketing, Social Media Marketing, Direct Marketing, Account Management, Advertising, Marketing Strategy, Management, Direct Mail
Education
Christian Brothers University 1983 — 1986
Marketing
The University of Memphis 1979 — 1980
Marketing
Queens University of Charlotte 1978 — 1979
Entertainment Unlimited February 1998 - Present
Fiserv 1993 - 1998
Nutrisystem 1990 - 1993
WPXI-TV 1986 - 1990
Skills
Entertainment, Event Planning
Education
Chatham University 1982 — 1986
B.A., Communications and Economics
Fiserv January 2008 - Present
Fiserv September 2003 - January 2008
Procter & Gamble/Gillette 1995 - 1999
Education
Clarkson University 1989 — 1993
Fiserv January 2015 - Present
Fiserv May 2013 - December 2014
Deanna Carter Consulting June 2003 - April 2013
Fiserv 1998 - 2003
Alabama Bancorp 1997 - 1998
Optiflex- Habersham 1994 - 1996
Wachovia 1992 - 1996
Skills
Account Management, Financial Services, Enterprise Software, Business Intelligence, Banking, Solution Selling, Business Analysis, Analytics, Program Management, Product Management, Business Development, Management, Leadership, Process Improvement, Project Management
Education
Clemson University - College of Business and Behavioral Science 1985 — 2001
Bachelor of Science (BS), Financial Management
Clemson University 1988 — 1992
Bachelor's Degree, Financial Management
Fiserv July 2006 - Present
Education
Citrus College 1998 — 2002
Fiserv June 2011 - Present
Fiserv March 2008 - May 2011
AGCO Corporation September 2004 - March 2008
AGCO Corporation January 2002 - August 2004
Atlanta Journal-Constitution June 1998 - June 2001
Skills
General Ledger, Accounting, Fixed Assets, Account Reconciliation, Variance Analysis, Hyperion Enterprise, Accruals, Financial Accounting, Journal Entries, JD Edwards, SAP
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2006
Master of Business Administration (MBA), Accounting
Clark Atlanta University 1994 — 1998
Bachelor of Arts (BA), Accounting
Software Specialists March 2014 - Present
University of Pittsburgh June 2007 - June 2012
Fiserv SourceOne 2005 - 2007
Fiserv July 1992 - May 2005
Mellon Bank 1986 - 1992
Skills
SDLC, Business Analysis, Vendor Management, Requirements Analysis, Software Development, Disaster Recovery, Quality Assurance, Software Documentation, Leadership, E-commerce, Enterprise Architecture, Visio, IT Management, Program Management, Integration, Requirements Gathering, Business Intelligence, Software Project..., SharePoint, Databases, IT Strategy, Fishing, Outdoor Adventures
Education
Clarion University of Pennsylvania 1982 — 1986
Bachelor of Science (B.S.), Management Information Systems, General
Clarion Area High School 1975 — 1978
Highmark Blue Cross Blue Shield September 2012 - Present
Robert Morris University August 1993 - December 2012
Fiserv 2005 - September 2012
Fiserv January 2001 - January 2005
Fiserv January 1998 - January 2001
Mellon Bank January 1993 - January 1998
Mellon Bank January 1991 - January 1993
Mellon Bank January 1982 - January 1991
Skills
Software Development, Teaching, Microsoft Office, Core Banking, Project Management, Software Project..., Software Design, System Architecture, Visio, Business Analysis, SDLC, Requirements Analysis, Windows, Program Management, Software Documentation, COBOL, Systems Analysis, Management, Testing, SharePoint, Programming, Integration, Software Engineering, Leadership
Education
Robert Morris University 1988 — 1990
MBA, Management
Clarion University of Pennsylvania 1979 — 1982
BSBA, Business Computer Information Systems
Fiserv September 2007 - Present
Education
Chadron State College 2000 — 2005
CO-OP Financial Services June 2008 - Present
CO-OP Financial Services April 2001 - June 2008
Eisenhower High School 2000 - 2001
PFF Bank & Trust 1997 - 2001
Fiserv 1996 - 1997
American Savings Bank 1986 - 1997
Skills
Training, Debit Cards, Process Improvement, Vendor Management, Performance Management, Captivate, Financial Services, Onboarding, Call Centers, Customer Service, Banking, Credit, Credit Cards, Outlook, EMV, ATMs, Adobe Presenter, Adobe Connect
Education
University of La Verne 1996 — 2000
BA, English
Citrus College 1989 — 1993
AS, Business
Fiserv DBAFiserv2007 - 2010
Education
Clarion University of Pennsylvania 1985 — 1990
McKesson Team Leader IIAlcoaMarch 2006 - November 2007
Fisher Scientific 2004 - 2005
Fiserv October 2003 - February 2004
Ford Motor Company May 2000 - October 2003
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1999 — 2001
MBA, Information Technology, Finance
Chatham University 1994 — 1998
BA, Economics
Bank of America Merrill Lynch July 2003 - Present
Fiserv January 2000 - July 2003
Wilshire Financial Services Group September 1997 - January 2000
Countrywide Home Loans October 1995 - August 1997
Fannie Mae 1993 - 1995
Education
University of California, Berkeley, Haas School of Business 2000 — 2002
MBA, Finance
Clemson University - College of Business and Behavioral Science 1985 — 1989
BS, Finance
YMCA of Franklin & Grove City August 2014 - Present
Fiserv May 2000 - August 2008
University of Pittsburgh May 1999 - May 2000
Chatham College 1996 - 1999
Skills
Business Analysis, Process Improvement, Requirements Analysis, Requirements Gathering, SDLC, Management
Education
Chatham University 1994 — 1998
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
WMHS
Allegiance Bank Texas November 2013 - Present
Jonas Fitness, Inc. September 2010 - November 2013
Fiserv October 2006 - September 2010
CheckFree Investment Services August 2005 - September 2006
Don McGill Toyota February 2002 - August 2005
United States Marine Corps February 1994 - November 2001
Skills
Windows Server, Active Directory, Microsoft SQL Server, IIS, DNS, Servers, Troubleshooting, Databases, VPN, Software Documentation, Firewalls, Integration, SQL, Citrix, Software Development, T-SQL, Business Intelligence, Group Policy, Disaster Recovery, Security, SSIS, DHCP, SharePoint
Education
Chapman University 2000 — 2002
Bachelor of Science
Soul Food Cypher September 2015 - Present
Verizon Wireless February 2015 - July 2015
The Home Depot January 2015 - February 2015
UPS Supply Chain Solutions March 2013 - December 2014
CNN October 2012 - March 2013
Fiserv July 2010 - December 2012
Spanx February 2010 - June 2010
Response Mine Interactive December 2006 - June 2009
Grey Group July 2005 - December 2006
Skills
WebTrends Analytics, Adobe Digital Analytics..., Google Analytics, Foresee Customer..., OpinionLab, Microsoft Excel, MS Excel Pivot Tables, Excel Dashboards, Microsoft Access, Web Analytics, Marketing, Market Research, Social Media Marketing, PPC, Social Media, Market Analysis, SEO, Analytics, Data Analysis, Digital Marketing, Online Marketing, Display Advertising, Power User
Education
University of San Francisco 2012 — 2012
Advanced Certifications, Web Analytics & Integrated Online Strategies
City University of Seattle 1999 — 2001
Master of Business Administration (MBA), Marketing
Georgia Tech 1992 — 1996
Bachelor of Science (BS), Business Administration and Management, Finance
Altair Global Relocation July 2013 - Present
Vendor Resource Management June 2012 - May 2013
Bank Of America/Landsafe Default Title, Inc. October 2010 - June 2012
Fiserv May 2010 - October 2010
Skills
SAP, Accounting, Microsoft Office, Equator, TWA, SharePoint, Lotus Notes, 10 Key, LPS, IBM AS/400, Vlookup, Pivot Tables
Education
Chicago State University
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science, B
Roosevelt University
Master of Business Administration (MBA), Project Management
Clinicient June 2014 - Present
Sage October 2013 - June 2014
Ferguson Wine Review January 2009 - May 2014
Fiserv March 2012 - October 2013
Fiserv August 2009 - February 2012
Epiq Systems January 2009 - August 2009
Samaritan Health Services June 2005 - January 2009
Jerrol's Book and Supply Co. January 2000 - June 2004
Central Washington University July 2003 - March 2004
Northwest info.net January 1998 - October 1999
Skills
SQL Server, VMware, Windows, Hyper-V, T-SQL, AutoIt, VDI, Windows Server, Active Directory, System Administration, SAN, Operating Systems, Linux, SQL, Databases, Windows Server 2003, Troubleshooting, Security, Windows Server 2008, DNS, Database Administration, SSIS, Database Design, Virtualization, Storage, Microsoft SQL Server, Visio, Disaster Recovery, Data Center, Software Development, Integration, Windows 7, Networking, Idera SQL Diagnostic..., Performance Tuning, Servers
Education
Central Washington University 1999 — 2004
Bachelor, Information Technology
Haverty Furniture Companies, Inc. September 2012 - Present
Kennesaw State University August 2009 - November 2012
Haverty Furniture Companies, Inc. February 2007 - August 2009
Fiserv 2001 - 2007
Kennesaw State University 1992 - 2001
McDonald's 1989 - 1992
Skills
Perl, SAN, Sed, Bash, Awk, WebSphere Application..., VMware, Ubuntu, Virtualization, OS X, Windows Server, RedHat, Operating Systems, NetApp, HP-UX, Citrix, Linux, TCP/IP, Windows 7, Apache, System Administration, Windows, Red Hat Linux, Servers, Firewalls, VMware ESX, DNS, Network Security, Active Directory, DHCP, VPN, Disaster Recovery, XP, Network Administration, Linux System..., Computer Security, Solaris, Cisco Technologies, Technical Support, Software Installation, Hardware, IIS, Computer Hardware, Windows XP, Networking, Troubleshooting, Unix, Cluster, Wireless Networking, Routers
Education
Southern Polytechnic State University 1994 — 2004
N/A, Electrical Engineering Technology
Kennesaw State University 1992 — 2004
BA, International Affairs
Chattahoochee Technical College 1989 — 1994
AAT, Electrical Engineering Technology
Mercer University 1990 — 1991
N/A, Communications
Fiserv February 2014 - Present
Fiserv May 2011 - February 2014
Comcast Cable August 2010 - May 2011
SunTrust Bank February 2010 - August 2010
Sears Home Improvement Products November 2009 - February 2010
Symantec August 2009 - October 2009
Staples June 2009 - June 2009
Wyndham Vacation Ownership November 2004 - January 2009
TJX March 1999 - November 2004
Skills
Servers, VMware, Windows Server, Troubleshooting, Security, Software Documentation, Technical Support, XP, Active Directory, System Administration, Computer Hardware, Operating Systems, TCP/IP, Windows, System Deployment, Hardware, Virtualization, SCCM, Software Installation, Networking, vSphere, Routers, Switches, Help Desk Support, HP, Laptops, Backup Exec, Disaster Recovery, Printers, LAN-WAN, DNS, VPN, VMware ESX, WSUS, Windows XP, VMware vSphere
Education
Hyland - Onbase Training 2015 — 2015
Certification - OCI - Onbase Certified Installer, ECM
Valencia College 2009 — 2012
AA, Computer Science
New Horizons 2007 — 2007
MCSE
Newton Paiva University 1989 — 1992
Bachelors, Business Administration & Tourism
Clark University
MCSE - NT 4.0, Computers
Q2 Software May 2011 - Present
S1 Corporation June 2009 - June 2011
Fiserv 2005 - 2009
Phoenix Banking System 1999 - 2004
Skills
Internet Banking, Electronic Payments, Payment Systems, Project Management, SDLC, Software Project..., Software Implementation
Education
Clarion University of Pennsylvania
B.S., Biology
Fiserv 2009 - Present
Fiserv January 2007 - February 2009
Fiserv 2005 - 2007
Fiserv 1994 - 2004
Mellon Bank January 1989 - January 1993
Fiserv 1992 - 1993
Mellon Bank 1981 - 1989
Skills
Business Analysis, Integration, Requirements Analysis, CRM, Business Process
Education
Duquesne University 1997 — 1999
Masters, Multimedia Technologies
Clarion University of Pennsylvania 1977 — 1981
Bachelors, Business Administration & Business Computing
Duquesne University
M.S, Multimedia Technologies
Fiserv 2011 - 2013
CashEdge 1999 - 2011
McKinsey & Company 1992 - 1999
United Nations Development Program (UNDP) 1985 - 1990
Skills
SaaS, Strategic Partnerships, Start-ups, Product Management, Leadership, CEOs, Enterprise Software, Vendor Management, Strategy, Mergers & Acquisitions, Venture Capital, E-commerce, Business Development, Executive Management, Analytics, Management, Entrepreneurship
Education
Stanford University Graduate School of Business 1990 — 1992
MBA, General Management, Arjay Miller Scholar
City University of New York 1985 — 1990
Master's degree, Computer Science
St. Stephen's College, University of Delhi, India 1980 — 1982
Master's degree, History
Fiserv October 2012 - Present
Fiserv June 2011 - October 2012
Kevin Gibson Trucking April 2011 - May 2011
Werner Enterprises August 2010 - April 2011
CH2M HILL September 1995 - January 2009
Skills
Windows Server, Troubleshooting, SQL, Software Documentation, Microsoft SQL Server, Visio, Active Directory, Requirements Analysis, SDLC, Business Analysis, SharePoint, System Administration, Process Improvement, Windows, Databases, Microstation, Testing, Servers, Systems Analysis, AutoCAD, Computer Hardware, Software Development, MS Project, Scripting, Microsoft CRM, Customer Service, Server Administration, Peregrine, Software Project..., Program Management, VMware, Operating Systems, System Deployment
Education
Oregon State University 1993 — 1995
BS, Computer Engineering
Clackamas Community College 1990 — 1993
Associate of Science (A.S.), General Studies
Fiserv October 1996 - Present
PNC November 1994 - October 1996
Education
Robert Morris College, Pittsburgh Center
M.B.A, Management
Clarion University of Pennsylvania
B.S, Business Administration (Accounting)
Santander Bank October 2014 - Present
Fiserv January 2014 - September 2014
Sallie Mae June 2009 - December 2013
JPMorgan Chase 2005 - 2009
Homeside Lending June 1999 - June 2003
Freddie Mac August 1987 - July 1997
Skills
SDLC, Process Improvement, Business Analysis, Vendor Management, Risk Management, Banking, Disaster Recovery, Business Process..., Business Process, Requirements Gathering, Enterprise Architecture, IT Strategy, Business Requirements, PMO, Visio, Management
Education
Clarion University of Pennsylvania 1980 — 1985
Business
Google October 2014 - Present
Fiserv July 2011 - October 2014
Washington State Department of Financial Institutions November 2005 - July 2011
Fife Commercial Bank August 2005 - August 2005
Frontier Bank June 2003 - July 2005
Skills
Bank Secrecy Act, Compliance, AML, Banking, Risk Assessment, Money Services..., Training & Development, Money Transfer, Financial Analysis, Money Transmitters, Check Cashers, Payday Lenders, State Laws
Education
Central Washington University 2003 — 2005
BS, Business Administration, Finance, Economics
Olympic College 2001 — 2003
Associates of Arts and Sciences, Business and Economics
Daugherty Business Solutions November 2014 - Present
Clarkston Consulting 2011 - November 2014
Fiserv August 2009 - February 2011
Skills
Business Analysis, Business Process..., Management Consulting, Project Planning, Business Process, Business Intelligence, Process Improvement, SAP, ERP, Requirements Analysis, Computer System..., Testing, System Testing, Performance Testing, 21 CFR Part 11, Integration, IT Strategy
Education
Clemson University 2003 — 2007
BS, Financial Management, Accounting
ABB Enterprise Software April 2015 - Present
Fiserv December 2011 - April 2015
Oracle formerly Sun Microsystems Inc. May 2007 - June 2010
Sun Microsystems formerly StorageTek March 2004 - May 2007
Skills
Accounts Receivable, Account Reconciliation, General Ledger, Sarbanes-Oxley Act, Accounting, SAP, Auditing, Finance, Invoicing, Variance Analysis, Analysis, Revenue Recognition
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master's degree, Accounting and Financial Management
Clark Atlanta University
Bachelor of Arts (BA), Accounting
Contracting July 2009 - 2012
Verizon Enterprise Solutions Group September 2000 - June 2009
Fiserv July 1999 - September 2000
US Bancorp September 1987 - September 1998
Skills
Telecommunications, Data Analysis, Routing Protocols, Frame Relay, Multiplexers, LAN-WAN, ISDN, T1s, T3, OC3, TCP/IP protocols, Ethernet, Token Ring, Cisco Call Manager, Testing, Vendor Management
Education
Clark College 2009 — 2010
Cisco Data Networking CCNA
University of Great Falls 1972 — 1974
AA, Mechanical Engineering
Community College 1969 — 1971
Mechanical Eng
Mark Morris HS
Fiserv October 2010 - Present
Goldman Sachs August 2001 - October 2010
Spear, Leeds & Kellog December 1998 - August 2001
Invengen March 1997 - November 1998
TD Waterhouse Investor Services March 1996 - 1997
Kuroda & Co. February 1990 - April 1996
Skills
Trading Systems, Exchange Connectivity, Electronic Trading, Market Data, Low Latency
Education
City University of New York City College
BS, Computer Science
Credit Union of Southern California July 2006 - Present
Fiserv June 2005 - January 2006
Kaiser Federal 1998 - 2005
NeoStar INC (Barnes and Noble) 1990 - 1996
Skills
Call Center, Testing, Networking, Business Analysis, Project Management, SQL, Microsoft SQL Server, Process Improvement, Windows, Windows Server, Vendor Management
Education
Vantage CAD\CAM 1989 — 1998
Cerificate, Computer aided machining
Aggietron University 1989 — 1989
Certificate, CAM Dieletric burning, wire and Die.
Citrus College 1987 — 1989
Certificate of Achievment (Academy prep), Criminal Law
Fiserv December 2014 - Present
Old National Bank (Acquired United Bank & Trust August, 2014) December 1990 - September 2014
Skills
Loans, Commercial Banking, Banking, Small Business Lending, Credit, Consumer Lending, Credit Analysis
Education
Cleary University 2001 — 2003
BBA, Business
Fiserv December 2013 - Present
AT&T April 2012 - June 2013
AT&T June 2010 - April 2012
European Students' Union June 2008 - June 2011
Skills
Project Management, Project Planning, Project Coordination, Project Delivery, Team Management, Account Management, Management, Leadership, Team Leadership, Cross-functional Team..., Situational Leadership, Employee Training, Issue Management, Business Process..., Process Improvement, Presentations, Client Presentation, Motivational Speaking, Interviews, Interviewing Skills, Digital Photography, Portrait Photography, Wedding Photography, Lightroom, Photoshop, CRM, Time Management
Education
City University of Seattle 2010 — 2013
Master of Business Administration (MBA), Global Management
City University of Seattle 2007 — 2010
BSBA, Business Administration and Management, General
Cablevision December 2003 - Present
The Pampered Chef July 2012 - December 2013
Humanic Solutions 2000 - 2003
Fiserv 1996 - 2000
Skills
HRIS, Payroll, PeopleSoft, Microsoft Excel, Employee Relations, Human Resources, PowerPoint, Microsoft Word, Microsoft Office, Access, FMLA, Public Speaking
Education
City University of New York-Hunter College 1983 — 1985
BA, English Langauge Arts/Education
Nassau Community College 1980 — 1982
AA, Marketing/Hotel & Restaurant Mgt
Fiserv June 2013 - Present
Fiserv July 2012 - April 2013
Open Solutions March 2005 - October 2011
CGI December 2004 - March 2005
E & A Credit Union November 2001 - October 2004
Skills
Banking, Process Improvement, Business Analysis, Salesforce.com, Access, Team Leadership, Team Building, Managerial Finance, Data Analysis, Customer Service, Strategic Planning, Call Center, Business Strategy, PowerPoint, Microsoft Excel, Microsoft Office, Market Analysis, Microsoft Word, Tru64 UNIX, Novell and GroupWise, Windows Operation...
Education
Cleary University 2000 — 2001
Bachelor's degree, Accounting and Finance
Lansing Community College
Associate's degree, General Studies
Fiserv May 2005 - Present
Education
City University of New York-Hunter College
Bachelor of Arts (B.A.), Economics
Fiserv November 2013 - Present
Atlanta Public Schools April 2012 - November 2013
Clark Atlanta University August 2002 - April 2012
The State of Georgia Office of Department Administrative Services 1994 - 2002
Skills
Mac OS X, Active Directory, System Administration, Linux, SQL, Operating Systems, Microsoft Office, Troubleshooting, SharePoint, XP, Windows Server, VMware, Computer Hardware, OS X, Microsoft Technologies, Infrastructure, Firewalls, Virtualization, VMware ESX
Education
Clark Atlanta University 2007 — 2010
Master of Science (M.S.), Computer Science
Georgia State University 1990 — 1994
Bachelor's degree, Computer/Information Technology Administration and Management
Cedar Hills Hospital April 2014 - Present
Fiserv 2015 - 2015
Standard Insurance Company 2010 - March 2014
Personnel Source, Inc. March 2009 - July 2009
RE/MAX Equity Group July 2005 - December 2007
Household Finance January 2003 - July 2005
Black United Fund of Oregon January 2001 - December 2002
Skills
Workshop Facilitation, Employee Benefits, Human Resources, Employee Relations, Onboarding, Talent Acquisition, Competency Based..., Public Speaking, Training, Event Planning
Education
Portland State University Center for Executive/Professional Education 2014 — 2016
Certificate, Human Resource Management
Portland State University 1998 — 2000
Bachelor’s Degree, Communications with focus Organizational Development, 16
Clark Atlanta University 1984 — 1986
Public Relations/Image Management
OSU Federal Credit Union October 2014 - Present
Fiserv September 2013 - October 2014
Fiserv November 2009 - September 2013
T-Mobile June 2004 - August 2008
Red Robin March 2001 - July 2003
Skills
Business Analysis, Requirements Analysis, SQL, Process Improvement, SDLC, Requirements Gathering, Access, Quality Assurance, Banking, Project Management, Business Requirements, C#, User Acceptance Testing, Change Management, Visio, Agile Methodologies, Software Project..., HTML, Cross-functional Team..., Quality Center, Systems Analysis, Technical Writing, Unix, XML, JavaScript, Java, Microsoft Office, Microsoft SQL Server, Oracle Application..., Windows, Probability and..., Public Speaking, Telecommunications, Networking, Software Implementation, Analysis, Data Analysis, OnBase, Leadership, Program Management, Databases
Education
Oregon State University 1998 — 2003
Bachelor of Science (BS), Management/Business Information Systems
Chemeketa Community College 1995 — 1997
Associate of Arts (A.A.), Business Management Transfer Degree
Shore Power Inc September 2014 - Present
Fiserv April 2012 - September 2014
Allstate Fire Systems August 2010 - April 2012
Big BrothersBig Sisters of Central MA/Metrowest 2008 - 2010
U.S. House of Representatives 2008 - 2008
Skills
Microsoft Office, Customer Service, Project Management, Microsoft Excel, PowerPoint, Data Analysis, Contract Negotiation, Strategic Planning, Outlook, Purchasing, Access, Business Analysis, Vendor Management, Process Improvement, Budgets, Business Strategy
Education
Clark University 2006 — 2008
BA, Government-Comparative Politics
Providence College 2004 — 2006
BA, American Studies
Fiserv May 2012 - Present
Bath and Body Works September 2010 - Present
Inspirations Outpatient Counseling Clinic April 2007 - January 2010
Taylorsville House Assisted Living September 2002 - April 2007
Dominion Management Group, LLC August 1998 - September 2002
Skills
Outlook, Customer Service, Word, Data Entry, Excel, Accounts Receivable, Billing, Customer Relations, Typing, Inventory Management, Telephone Skills, Problem Solving, Supervisory Skills, Scheduling, Administrative Support, Documentation, Teaching
Education
Central Piedmont Community College 1990 — 1992
AAS, Social Services
Central Piedmont Community College
LPN, nursing
Fiserv January 1998 - January 2008
Skills
Teaching, Access, Microsoft Office, Research, Microsoft SQL Server, Leadership Development, .NET, Team Building, Program Management, Requirements Analysis, Software Development, Event Planning, Public Speaking, Strategic Planning, Leadership, HTML, Customer Service
Education
Cleveland State University 1970 — 1983
Bachelor of Science, Computer Science
Fiserv 2012 - Present
LGE August 2010 - August 2012
Gulfstream Aerospace July 2009 - July 2010
Skills
FrameMaker, RoboHelp, Online Help, Software Documentation, DITA, Arbortext, Illustrator, Indesign
Education
Mercer University 1992 — 2000
Cleveland Institute of Electronics 1988 — 1992
Fiserv June 2014 - Present
Moody's Corporation July 2013 - June 2014
Lockheed Martin October 2011 - April 2013
Social Security Administration January 2003 - April 2013
Bank of America June 2011 - August 2011
CSC December 2010 - June 2011
Lockheed Martin 2003 - December 2010
XA Systems June 2002 - September 2002
Pfizer June 2001 - November 2001
Trigon Blue Cross March 2001 - May 2001
Skills
Capacity Planning, SDLC, Enterprise Architecture, Performance Tuning, Requirements Analysis, Enterprise Software, Unix, Cloud Computing, ITIL, SOA
Education
Ner Israel Rabbinical College
Post Graduate Study, Talmudic Studies
University of Maryland College Park
Doctor of Philosophy (PhD) (not earned; 1 of 4 year program), Industrial and Organizational Psychology
City University of New York-Brooklyn College
Bachelor of Science (BS), Psychology
Yeshiva University
Biology
Yishuv Hachadash
High School
Fiserv June 2014 - Present
Fiserv November 2013 - Present
Fiserv July 2007 - October 2013
Open Solutions July 2006 - July 2007
Open Solutions May 2000 - July 2006
Skills
Vendor Management, Business Analysis, Process Improvement, System Administration, Disaster Recovery, Data Center, SQL, VMware, Servers, Databases, Integration, IT Strategy, Active Directory, Microsoft SQL Server, Visio, SharePoint, Software Project..., SDLC, Windows Server, Enterprise Architecture, Software Development, Virtualization, Requirements Analysis, Software Documentation, Oracle, Security, ITIL, Business Intelligence
Education
Choate Rosemary Hall
University of Wisconsin-Madison
Osseo Chiropractic and Health Center November 2012 - Present
Vertafore 2008 - 2012
Fiserv 2006 - 2008
MI Assistant Software 1997 - 2006
Skills
WebEx, Microsoft Excel, Microsoft Word, Microsoft Office, Biz Track, Windows, Customer Satisfaction, Eclipse software, Software Implementation, Software Project..., Software Quality..., Test Planning, Regression Testing, User Acceptance Testing, Windows 7, Customer Service, Medicare/Medicaid..., Testing
Education
Chippewa Valley Technical College 1986 — 1988
Associate's degree, Paralegal
Randstad US, L.P. / AAA August 2015 - Present
Randstad US, L.P. / Boston Consulting Group May 2015 - June 2015
Randstad US, L.P. / Darden Restaurants April 2014 - September 2014
Darden Restaurants February 2011 - January 2014
Fiserv August 2010 - November 2010
Starwood Hotels & Resorts Worldwide, Inc. December 2007 - November 2008
Starwood Hotels & Resorts Worldwide, Inc. January 2006 - November 2008
Winter Park Blueprint / HHCP Architects September 2002 - January 2006
Gencor Industries, Inc. March 2002 - September 2002
Jackson County Property Apprasier August 1997 - October 2001
Skills
Project Management, Document Management, Databases, SharePoint, Adobe Acrobat, Project Coordination, Proposal Writing, AutoCAD, Quilix, Technical Documentation, Document Imaging, Document Review, Technical Writing, Document Control, Plotters, Plot Plans, MS Office, FTP Client Software, Project Administration, Engineering..., Expesite, Cloud Storage, MS Excel Pivot Tables, Print Management, Wide Format Printing, Account Management, Records Management, Records Retention..., Information Management
Education
Columbia College 2009 — 2012
Bachelor of Science, Business Administration and Management, General
Mid Florida Tech
PMP Training
New Horizons
Cyber Security IT Professional Training
Chipola College
Associate's degree, General Studies
Florida Panhandle Technical College
Gold Seal Technical Certificate, Architectural / Engineering Drafting CAD/CADD
Fiserv August 2007 - Present
PESI 2006 - 2007
Acxiom 2000 - 2006
Creative Automation 1995 - 2000
Skills
SQL, Microsoft Office, Process Improvement, Microsoft SQL Server, Databases, SDLC, Visio, Business Analysis, Software Documentation, Troubleshooting, Analytics, Active Directory, Account Management, Database Design, Data Warehousing, CRM, Email Marketing
Education
Chippewa Valley Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Computer Information Systems, 3.8
Chippewa Valley Technical College 1988 — 1990
Associate of Arts and Sciences (A.A.S.), Real Estate, 4.0
University of Wisconsin-Eau Claire 1985 — 1988
Secondary Education and Teaching, 3.2
Fiserv January 2000 - Present
Skills
TACL, HP NonStop, Enform, Process Improvement
Education
Central Washington University 1985 — 1986
Bachelor of Science (BS), Accounting
University of Washington 1981 — 1984
Fiserv October 1981 - Present
Skills
Computer Systems..., Computer Systems..., Computer Operations, HP NonStop, Computer Systems..., Tandem
Education
University of New Orleans 1981 — 1987
Computer Science
City Colleges of Chicago-Wilbur Wright College 1977 — 1979
Computer Science
Fiserv System AnalystFDSMarch 1984 - June 1985
Education
Clemson University