Experience
American Cancer Society  June 2015 - Present
Freelance  May 2012 - Present
Axalta Coating Systems  May 2014 - February 2015
MarketSource Inc.   February 2013 - May 2014
MarketSource Inc.   June 2012 - January 2013
Athens Banner-Herald  August 2011 - August 2012
RuffaloCODY  June 2010 - December 2011
The Red & Black Newspaper  December 2009 - April 2010
Media Brokers International  May 2009 - August 2009
Snowden Tatarski  September 2008 - May 2009

Skills
Marketing, Social Media Marketing, Marketing Strategy, Social Media, Marketing Communications, Advertising, Salesforce.com, Sales, Leadership, Training, CRM, Cold Calling, Public Speaking, Fundraising, Facebook, PowerPoint, Copy Editing, Adobe Creative Suite, Brand Management, Research, Hands-on Training, Key Account Management, Blogging, Content Writing, iMIS, Online Advertising, Brand Ambassadorship, SOP development, Integrated Marketing, Brand Awareness, Product Marketing, Nonprofits, Siebel, Direct Marketing

Education
The University of Georgia   2010 — 2012
Master of Arts (M.A.), Mass Communication/Journalism & Advertising

The University of Georgia   2006 — 2010
Bachelor of Arts in Journalism (A.B.J.), Advertising, Comparative Literature

Cornell University   2013 — 2014
Marketing Strategy Certificate, Marketing

Experience
Lopez Multimedia   April 2012 - Present
Monster Inc.  May 2013 - July 2014
MarketSource Inc.   May 2012 - May 2013
Time Warner Cable  July 2010 - April 2012
Tutecnologia   2009 - 2011
Sony  January 2008 - November 2010
ECMD, Inc.   January 2007 - January 2008
Mosaic Sales Solutions  January 2006 - January 2007
Lopez Entertainment Group   2005 - 2007
LEGO  January 2004 - January 2005

Skills
Hispanic Marketing, Bilingual-Spanish, Emerging Markets, Technical Training, Consumer Electronics, Consumer Products, Trade Shows, Trade Show Management, Territory Management, Regional Management, National Account..., Media Relations, Public Speaking, Training & Development, Mobile Technology, Digital Marketing, Digital Media, Music Production, Multi-channel Marketing, Grassroots Advocacy, Brand Awareness, New Business Development, Business Intelligence, Business Strategy, New Media, Social Media, Social Media Marketing, Podcast Production, Multimedia Development, Multimedia Projects, Multimedia..., Multimedia Solutions, Multimedia Authoring, Music Videos, Music Industry, Video Production, Video Editing, Digital Video, Online Video, Online Branding, International Business, Blog Development, Community Outreach, Community Engagement, Community Service, Spanish, Visionary, Management, Account Management, Sales Force Development

Education
California State University-Los Angeles   2000 — 2002
Bachelor of Science (BS), Education

East Los Angeles College   1997 — 2000
Associate of Science (A.S.), Education

Experience
MarketSource Inc.   April 2014 - Present
MarketSource Inc.   April 2013 - April 2014
MarketSource Inc.   January 2009 - May 2013
S.C. Kiosks / Radioshack   November 2005 - December 2008

Skills
Retail, Sales Management, Recruiting, Direct Sales, Training, Customer Retention, Performance Management, Account Management, Sales Operations, Sales, Applicant Tracking..., Hiring, Customer Experience, Sales Presentations, Team Building, Merchandising, Management, Coaching, Employee Training, Customer Service, Profit, Building Relationships, Team Leadership, Leadership Development, Telecommunications, Store Management, Inventory Management, Wireless, Trade Shows, Customer Satisfaction, Cold Calling, Sales Process

Education
Colorado State University   2000 — 2005
Bachelor, Sociology and Psychology

Experience
MarketSource Inc.   September 2014 - Present
mVentix, Inc.   January 2013 - September 2014
T-Mobile  June 2012 - December 2012
MarketStar  June 2010 - May 2012
Coca-Cola Refreshments  February 2012 - April 2012
AT&T Mobility  November 2007 - June 2010
Coco's Bakery Restaurant  May 2000 - November 2008

Skills
Networking, Training, Coaching, Lotus Notes, Teaching, Microsoft Works, Microsoft Mail, Tagalog, Builds Relationships, Customer Service, Customer Satisfaction, Cold Calling, Marketing, Account Management, Retail, Leadership, Management, Salesforce.com, Human Resources, Advertising, Direct Sales, Wireless

Education
California State University of Long Beach   2002 — 2006
Bachelor of Arts, Liberal Studies; Natural Science

California State University-Long Beach   2002 — 2006
Liberal Studies, English, Math, Science

Experience
MarketSource Inc.   June 2012 - Present
Comcast  November 2011 - June 2012
U.S. Cellular   November 2007 - August 2011
AT&T Mobility  June 2003 - July 2007

Skills
Sales, Training, Strategy, Retail, Wireless, Troubleshooting, Customer Retention, Sales Operations, Customer Satisfaction, Account Management, Direct Sales, Cold Calling, Sales Management, Telecommunications, Customer Experience, Customer Service, Call Centers, Process Scheduler, Team Building, Sales Process, B2B, Salesforce.com, Selling

Education
College of the Siskiyous   1996 — 1998
Associate Degree, Business Management

Proviso West High School   1992 — 1996
Diploma, Business

Experience
Oracle  July 2015 - Present
Market Brew   December 2014 - June 2015
Rocket Lawyer, Inc  July 2013 - December 2014
Wells Fargo  November 2011 - April 2013
Wells Fargo  September 2010 - November 2011
Professional Online Poker Player   November 2009 - April 2011
MarketSource Inc.   August 2008 - August 2009
Best Buy  June 2006 - August 2007

Skills
Customer Satisfaction, Sales, Marketing, ERP, Leadership, Training, Strategy, Customer Service, Interpersonal..., Public Speaking, Account Management, SEO, Email Marketing, Cold Calling, SaaS, Strategic Planning, Salesforce.com, Microsoft Office, Teamwork, Customer Retention, Time Management, Social Networking, PowerPoint, Investments, SFDC

Education
St. Cloud State University   2005 — 2009
Bachelor of Arts, Communication Studies

Century College   2004 — 2005

Universidad del País Vasco/Euskal Herriko Unibertsitatea

Experience
MarketSource Inc.   February 2015 - Present
Target  November 2013 - February 2015
MyWay Mobile Storage  May 2011 - August 2011

Skills
Aviation, Consumer Electronics, Warehousing, Electronics, Retail, Retail Sales

Education
Davenport University   2015 — 2016
Bachelor’s Degree, Aviation Business Administration

Northwestern Michigan College   2011 — 2013
Associate’s Degree, Aeronautics/Aviation/Aerospace Science and Technology, General

Experience
MarketSource Inc.   May 2013 - Present
Anderson Merchandisers  October 2007 - May 2013
Woda Management   January 2001 - August 2007

Skills
Sales, Customer Service, Sales Operations, Marketing, Merchandising, Management, · Tax Credit Compliance..., · Creative Marketing..., · Ohio Service..., · Marketing and Leasing..., · National Affordable..., · Confirmed and..., · Staying Connected..., · All Microsoft Office..., Customer Satisfaction, Sales Process

Education
Central Ohio Technical College   1987 — 1988
Executive Secretary/Business Administration

Experience
MarketSource Inc.   January 2015 - Present
Walmart, Inc.   January 2008 - Present
Walmart  August 2006 - January 2008
FLIK@MBNA   October 2000 - December 2002

Skills
Customer Service, Sales, Customer Service..., Accounts Payable, Microsoft Office, Financial Reporting, Train Employees, Office Equipment..., Accounts Receivable, Inventory Management, Administration, Inventory Control

Education
Durham Technical Community College   1985 — 1988
AAS, Accounting, 3.7 GPA

Camden County College

Experience
Capella University  Customer Service SpecialistMindlanceOctober 2011 - January 2012
MarketSource Inc.   October 2007 - April 2009

Skills
Investigative, Effective communication, Motivating others, Multicultural..., Critical Thinking, Microsoft Office, Training Delivery, Information Gathering

Education
Capella University   2011 — 2013
Master of Science (M.S.), Human Services, General

ITT Technical Institute   2005 — 2009
Bachelor of Science (B.S.), Criminal Justice

Experience
Apple  September 2014 - Present
MarketSource Inc.   January 2014 - September 2014
Costco Wholesale  September 2013 - January 2014
Staples  February 2013 - November 2013
Under Armour  November 2011 - April 2013
Hollister Co.  January 2011 - March 2011
Abercrombie & Fitch  June 2010 - January 2011

Skills
Retail, Customer Service, Merchandising, Cash Register, Maintenance, Sales, Retail Sales, Customer Experience, Mobile Devices, Inventory Management, Customer Satisfaction, Visual Merchandising, Inventory Control, Cashiering, Leadership, POS, Sales Operations, Sales Process

Education
California State University-Los Angeles   2013 — 2015
Bachelor's Degree, Business Administration and Management, General

Chaffey College   2011 — 2012
Associate of Arts (A.A.), General Studies

Experience
Interactive Designs, Inc.   May 2014 - July 2015
MarketSource Inc.   November 2011 - March 2013

Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Social Media, Social Media Marketing, Facebook, Sales

Education
Chattahoochee Technical College   2013 — 2014

Valdosta State University   2010 — 2013

Experience
MarketSource Inc.   August 2013 - Present
MarketSource Inc.   November 2012 - Present
Health Fitness Corporation  July 2010 - December 2013
LogistiCare  August 2012 - November 2012
LogistiCare  July 2011 - July 2012
Health Solutions  April 2009 - January 2012
Health Fitness Corporation  December 2008 - July 2010
American Eagle Outfitters  November 2004 - July 2010
University of Minnesota - Hubert H. Humphrey Institute   September 2006 - August 2008
Get in Gear Inc   March 2008 - April 2008

Skills
Exercise Physiology, Wellness Programming, Health, Health Education, Administration, Sports Psychology, Employee Wellness..., Wellness Coaching, Team Leadership, Team Building, Health Promotion, Leadership, Wellness, Community Outreach, Healthcare, Fundraising

Education
California State University-Long Beach   2010 — 2012
M.S., Kinesiology, Sport and Exercise Psychology

University of Minnesota-Twin Cities   2004 — 2008
Bachelor of Science, Kinesiology - Emphasis in Exercise Science

Experience
Hyatt Regency  June 2015 - Present
Hyatt Place  June 2014 - Present
Citigroup  December 2013 - February 2014
Marriott International  May 2013 - September 2013
MarketSource Inc.   May 2013 - September 2013
Navigator Group LLC   March 2009 - May 2012

Skills
Typing 45 words a minute, Management, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Accounting, Sales, Customer Service, Time Management, Marketing, Retail, Inventory Management, Leadership, Sales Management, Teamwork, Team Leadership, Event Management, Hospitality, Social Networking, Social Media Marketing, Merchandising, Public Speaking, Financial Analysis, Team Building, Training, Team Management, Customer Satisfaction, Recruiting, Coaching, Business Development, New Business Development, Human Resources, Business Planning, Data Analysis, Employee Training, Advertising, Leadership Development, Facebook, Budgets, Outlook, Event Planning, PowerPoint, Marketing Strategy, Hiring, Employee Relations, Sales Operations, Entrepreneurship, Call Centers, Direct Sales

Education
Columbia College   2012 — 2015
Bachelor of Business Administration (BBA), Business/Managerial Economics, 2.0

Pacific High School Pacific MO 63069   2002 — 2006
General, General Studies

Experience
The Goodyear Tire & Rubber Company  June 2015 - Present
MarketSource Inc.   September 2014 - June 2015
Dealer Tire Canada  April 2011 - September 2014
Virgin Mobile Canada  April 2007 - April 2011
Michelin North America  April 2001 - April 2007

Skills
Coaching, Team Management, Training, Employee Relations, Change Management, Organizational..., Team Leadership, Leadership Development, Management, Team Building, Leadership, Executive Coaching, Workforce Management, Process Improvement, Employee Engagement, Project Management, Customer Service, Business Analysis, Project Planning, Training Delivery, Account Management, Sales, Customer Retention, Retail, Sales Management, Marketing, Merchandising, Operations Management, Negotiation, Sales Operations, New Business Development, Selling, Customer Satisfaction, Sales Process, Logistics, Automotive, B2B, Solution Selling, Business Development, Cross-functional Team..., Competitive Analysis, Business Planning, Key Account Management, Marketing Strategy, Direct Sales, Inventory Management, Time Management, Customer Experience, Recruiting, Strategic Planning

Education
Case Western Reserve University - Weatherhead School of Management   2013 — 2015
Management Study

Concordia University   1998 — 2001
Bachelor of Arts (B.A.), Applied human science

Loyala Montreal   1990 — 1995
secondary 5 diploma, Public speaking

Experience
Prime Technological Services, Inc.   November 2014 - Present
Keller Williams Realty Atlanta Partners  April 2014 - Present
EnVision, LLC  February 2013 - December 2013
Cornerstone Sales LLC   November 2010 - December 2013
EnVision, LLC  November 2010 - June 2012
MarketSource Inc.   June 2009 - October 2010
Ashland Distribution  January 2007 - June 2009
Ashland Distribution  January 2005 - January 2007
Ashland Distribution  August 2002 - January 2005

Skills
Account Management, Salesforce.com, SAP, Key Account Management, Pricing, Product Marketing, Lotus Notes, Management, Sales Operations, Inventory Management, Microsoft Office, SAP Portal, Forecasting, Sales Process, Cross-functional Team..., Purchasing, Procureweb, Model N, Exact Max, Sales, New Business Development

Education
University of Phoenix   2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Dekalb Community College   1991 — 1993
Associates Degree Business Administration, Business Administration and Management, General

Experience
Independent Consulting  January 2010 - Present
Mosaic Sales Solutions  2010 - 2011
Kim Lighting  March 2008 - November 2009
MarketSource Inc.   February 2007 - March 2008

Skills
Direct Sales, Sales Process, Technical Presentations, Marketing, Graphic Design, Adobe Creative Suite, Microsoft Office, Presentation Skills, Training, Sales Operations, Email Marketing, Layout, WordPress, Sales, Copywriting, Web Design, Marketing Strategy, InDesign, Marketing Communications, Creative Writing, Project Management, Strategy, Public Relations, Facebook, Brochures, Photoshop, Illustrator, Management, Social Media, HTML, SEO, Online Advertising, Sales Management, Online Marketing, Mac, Selling, Social Networking, Social Media Marketing, Customer Service, Advertising, Event Planning, CSS

Education
Community College of Allegheny County
Associate of Science

Robert Morris University
Bachelor's degree

Experience
US Air Force  February 2014 - Present
United States Air Force  March 2013 - February 2014
Best Buy  October 2008 - March 2013
US Air Force  January 2008 - March 2013
MarketSource Inc.   April 2008 - September 2008
United States Air Force  February 2005 - June 2008
Best Buy  October 2003 - March 2005

Skills
Security Clearance, Military Experience, Microsoft Office, Customer Service, Military, Military Operations, Program Management, National Security, DoD, Operational Planning, Student Recruiting, Recruiting, College Recruiting, Unit Deployment Manager, Information Assurance, Defense, Military Logistics, Air Force, Logistics

Education
Community College of the Air Force   2014 — 2015
Human Resource Management

Community College of the Air Force   2008 — 2011
Transportation, Logistics, Materials, and Supply Chain Management, A+

Family

Family

Experience
EASTERN OUTDOOR SALES INC.   2013 - Present
The DATA and FSA Group of Companies   2011 - 2013
Telmetrics Inc  2009 - 2011
Vonage  2005 - 2009
New 4U Sales Marketing and Promotions Inc   2003 - 2005
Onsite Access Canada   2001 - 2003
Telespectrum / S&P Data   1997 - 2001
MarketSource Inc.   1992 - 1997

Skills
Account Management, Key Account Management, Client Development, Client Services, Strategic Account..., Special Events, Event Management, New Business Development, Direct Sales, Sales Management, Advertising, Advertising Sales, Consultative Selling, Marketing Strategy, Digital Marketing, Promotions, Direct Marketing, Call Center, Telecommunications, B2B, B2C, Selling, Customer Service, Business Development, Leadership, Call Centers, CRM, Management, Marketing Communications, Team Building, Market Research, Sales, Customer Retention, Marketing, Entrepreneurship, Lead Generation, Customer Satisfaction, Social Media, Customer Acquisition, Analytics, Direct Mail, Email Marketing, Program Management, Strategy, Retail, Product Marketing, Online Advertising, Trade Shows, Marketing Management, Brand Development

Education
Concordia University   1985 — 1988
BA, Business Administration and Commerce - Minor Marketing

CEGEP - John Abbott College   1983 — 1985
DEC, Data Information Processing

Stanstead College   1978 — 1983
High School Diploma, High School Diploma

Courtland Park School

Experience
Georgia's Own Credit Union  February 2014 - Present
MarketSource Inc.   August 2013 - January 2014
Woodforest National Bank  March 2007 - August 2013
Walgreens  July 2006 - March 2007
American Eagle Airlines  September 2005 - July 2006

Skills
Employee Relations, Human Resources, Recruiting, Hiring, Branch Banking, Retail Banking, Retail Sales, Public Relations, Management, Project Management, Communication, Performance Management, Internal Audit, Customer Service

Education
DePaul University   2010 — 2010
Professional in Human Resources Certificate, Human Resources Management/Personnel Administration, General

Illinois State University   1997 — 2000
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication

Illinois Central College   1995 — 1997
Associate of Arts and Sciences (A.A.S.), German Studies and International Business

Richwoods

Experience
MarketSource Inc.   May 2015 - Present
Keller Williams Larchmont  October 2014 - Present
Holliday-Diamond Development   November 2008 - Present
MarketSource Inc.   October 2013 - May 2015
Holliday-Diamond Development   January 2011 - May 2014
UltraSystems Environmental  September 2011 - March 2012
Romo Planning Group (RPG)/HR Green, Inc.   July 2011 - September 2011
Burns and McDonnell as Owner's Engineer for Southern California Edison   December 2009 - January 2011
Burns & McDonnell (Holliday-Diamond Development Client)   December 2009 - January 2011
Willdan Engineering  February 2002 - November 2008

Skills
Creative Arts/Graphic..., Small Business..., Entrepreneurial..., New Business Development, Detail Oriented, Project/Program..., Grant Adminstration, Economic..., Market Feasibility..., Business Development, CEQA, Real Estate, Urban Planning, Program Management, Project Planning, Entitlements, NEPA, Environmental Awareness, Environmental Impact..., Sustainability, Comprehensive Planning, Environmental Planning, Project Management, Construction, Zoning, Land Use Planning, Wetlands, Land Use, Mitigation

Education
Rockwell Institute - Online Education (Advantage Realty)   2012 — 2012
Real Estate Salesperson Licensing Online Package, Real Estate, Pass

Rockwell Institute - Online Education (Advantage Realty)   2012 — 2012
Real Estate Broker Licensing Package: Four Courses, Real Estate, Pass

California State Polytechnic University-Pomona   1998 — 2005
Bachelor of Science, Urban and Regional Planning, Urban Planning, Architecture, Interior Design & Graphic Arts

Howard University   1989 — 1996
Bachelor of Architecture, Architecture

Santa Monica College   1984 — 1996
Associate of Arts, Architecture

Beverly Hills High School   1980 — 1984
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Emerson Jr High School
Jr High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
MarketSource Inc.   March 2015 - Present
Mosaic Sales Solutions  July 2014 - December 2014
MarketStar  November 2012 - July 2014
Verengo Solar Plus  May 2012 - September 2012
DS Waters  April 2011 - February 2012
BankHunter   January 2011 - March 2011
Maly's of California  August 2009 - January 2011
Bose Corporation  July 2005 - February 2009
The Bombay Company  January 2001 - June 2004
Pier 1 Imports  1994 - 2000

Skills
Microsoft Office, Consumer Electronics, Key Account Management, Brand Awareness, Customer Relations, Customer Satisfaction, Sales Management, Retail Management, Territory Management, CRM, Competitive Analysis, Customer Service, Leadership, Management, Sales, Sales Force Development, Sales Operations, Store Management, Training, Account Management, Marketing Strategy, Marketing, Team Building, Inventory Management, Communication

Education
College of San Mateo   1991 — 1993
General Education

Experience
Cornerstone Church  2010 - Present
MarketSource Inc.   2011 - 2013
Christian & Missionary Alliance  2006 - 2012
Environmental Stoneworks  2006 - 2008
Professional Trade Supply   1999 - 2003
W.C. Tingle   1997 - 1999

Skills
Sales, Pastoral Care, Public Speaking, Community Outreach, Religion, Preaching, Theology, New Business Development, Teaching, Biblical Studies, Training, Sales Management, Team Building, Nonprofits, Leadership Development, Church Events, Sales Operations, Missions, Leadership, Fundraising, Coaching, Youth Ministry, Retail, Music

Education
Trinity Theological Seminary
Master's degree, Biblical Studies

Central Washington University   1974 — 1979
Bachelor's degree, Education

Experience
SimplexGrinnell  September 2012 - Present
Entertainment Promotions  October 2006 - August 2012
MarketSource Inc.   February 2003 - October 2006
The Coca-Cola Company  February 1994 - January 2000

Skills
Account Management, Salesforce.com, Lead Generation, B2B, Marketing, Sales, Cold Calling, Fundraising Sales

Education
Catonsville Community College   1990 — 2002

Experience
WETSTYLE Designer Bathrooms - Modern and Contemporary Bathtubs, Lavatories, Vessel Sinks, Showers   May 2015 - Present
Caesarstone US  December 2011 - May 2015
NSA / Juice Plus+   August 2007 - September 2010
IBM  October 1998 - August 2001
MarketSource Inc.   August 1997 - October 1998
Ingram Micro  November 1996 - August 1997
KPMG  1990 - 1994

Skills
Sales Operations, Leadership, Pricing, Inventory Management, Marketing Strategy, Marketing Communications, Coaching, Public Speaking, Public Relations, Microsoft Office, Online Advertising, Product Development, Microsoft Excel, Project Management, Solution Selling, Marketing, Business Development, Sales, Account Management, New Business Development, Product Marketing, Negotiation, Strategic Planning, Customer Service, Sales Management

Education
California State Polytechnic University-Pomona   1994 — 1996
Bachelor in Business Administration, Marketing

Universidad de Salamanca   1996 — 1996
Certification, Spanish

Experience
Fidelity Investments  January 2015 - July 2015
MarketSource Inc.   May 2014 - September 2014

Skills
Customer Service, Retail Sales, Computer Hardware, Computer Networking, Technical Product Sales, Video Production, Photoshop, Sony Vegas Video, Windows 7, Linux, Active Directory, PC building, Ticketing Systems, Desktop Deployment

Education
Cambridge College   2014 — 2015
Business Management

Year Up Boston   2014 — 2015
Information Technology

Southern New Hampshire University

Experience
MarketSource Inc.   July 2015 - Present
Outland Gift and Cigar   January 2015 - Present
Point 180  November 2014 - April 2015
Elite Talent, Inc.   February 2014 - June 2014
UniversalBusinessListing.org a service of UBL Interactive, Inc.   July 2013 - August 2013
Vector Marketing  October 2011 - May 2012

Skills
Data Entry, Research, Time Management, Mathematics, Microsoft Office, History, Customer Service, Outside Sales, Marketing, Higher Education, Social Media Marketing

Education
University of North Carolina at Charlotte   2011 — 2014
Bachelor of Arts (B.A.), History

Central Piedmont Community College   2008 — 2011
Associate, Arts

Experience
MarketSource Inc.   January 2014 - Present

Skills
Real Estate, Selling, Investments, Sellers, Sales, Residential Homes, Marketing, Management, REO, Investment Properties, Finance, Real Estate Transactions, Foreclosures, Property Management, Negotiation, Relocation, Entrepreneurship, Commercial Real Estate, Sales Operations, Property, Investors, First Time Home Buyers, Short Sales, Condos, Marketing Strategy, Real Estate Development, Lead Generation, Social Media, Account Management, Technical Support, Computer Proficiency

Education
Hondros College of Business   2011 — 2012
Pre-License Ohio Real Estate

E-REIL   2011 — 2011

Clark Atlanta University   1996 — 2000
BA

Experience
MarketSource Inc.   August 2012 - Present
T-Mobile  January 2011 - July 2012
T-Mobile  March 2008 - January 2011
T-Mobile USA  April 2007 - March 2008
T-Mobile  June 2003 - April 2007
T-Mobile  June 2001 - June 2003
T-Mobile  November 1999 - May 2001
Circuit City  1992 - 1999
Mckinney & Silver Advertising   January 1992 - September 1992

Skills
Strategic Sales &..., Telecommunications..., Transformation &..., National Retail and..., Maximizing Revenue &..., Cross-functional Team..., Partnership Selection,..., Budget Management, P&L Responsibility, Strategic Market Entry, People Development, Sales Training Delivery..., Multi Segment Business..., Financial Analysis, Customer Satisfaction, Development Of Employees, Indirect Channel Sales, Direct Sales, Business Sales and..., Retail Sales, Marketing Strategy, Sales Operations, Sales Execution, Program Development, Contract Negotiation, Cross Functional..., Sales management, Senior Executive..., Change Management, Channel Strategy, Operations Management, Telecommunication..., Telecommunications, Sales Management, Business, Leadership, Segmentation, National Retail, Budgets, Wireless, Sales, Business Development, Management, Retail, Customer Experience, Customer Retention, Training, Marketing, Sales Process, Strategic Planning

Education
Campbell University
BA, Mass Communications

Colonial High

Experience
Jawbone  October 2011 - Present
Jawbone  October 2010 - September 2011
MarketSource Inc.   July 2008 - September 2010
Nike  September 2006 - June 2008

Skills
Account Management, Field Marketing, Training, Marketing Strategy, Product Marketing, Sales Operations, Competitive Analysis, Customer Experience, P&L Management, Published Author, Writing, Start-ups, Public Speaking, Team Leadership, Team Management, Marketing Communications, Sales Management, Strategic Planning, Forecasting, Market Research, Client Development, Entrepreneurship, Graphic Design, Consumer Electronics, Go-to-market Strategy, Product Management, Product Launch, Multi-channel Marketing

Education
California State University-Fullerton
Bachelor of Arts (B.A.), Communications; Advertising

Orange Coast College
Associate of Arts (A.A.), Marketing and Sales

Experience
Urban Lending Solutions  December 2014 - Present
Stearns Lending  July 2013 - December 2014
Stearns Lending  September 2012 - July 2013
PNC Mortgage  March 2011 - September 2012
MarketSource Inc.   August 2010 - March 2011
EDMC  March 2008 - August 2008
PLS Logistics  August 2007 - March 2008
Fidelity Mortgage  March 2007 - August 2007
E*TRADE Financial  December 2005 - March 2007

Skills
Customer Service, Cold Calling, Account Management, Salesforce.com, Sales, Mortgage Lending, Mortgage Banking, Finance, Project Finance, Presentations, Sales Presentations, Solid Presentation..., Client Development, Loans, Retail, Management, Credit, Loan Origination, FHA, Sales Operations, Customer Retention, Relationship Management, Insurance, Building Relationships, Retail Banking, CRM, Sales Process, Coaching, Direct Sales, Call Centers, Marketing, Team Building, Sales Management, Training, Consumer Lending, Leadership, Real Estate, Commercial Lending, Banking, Credit Analysis, Customer Satisfaction, Residential Mortgages, Negotiation, Refinance, Selling, Financial Analysis, USDA, Underwriting, First Time Home Buyers, Mortgage Underwriting

Education
Point Park University
Bachelor of Arts (BA), Behavioral Sciences, 3.745

Community College of Allegheny County
Associate of Science (AS), Information Technology, 3.62

Ohio University

Experience
MarketSource Inc.   April 2014 - April 2015
Sports Authority  November 2013 - January 2014
Chandler-Gilbert Community College  May 2013 - July 2013
Chandler-Gilbert Community College  May 2013 - May 2013
Fry's Food and Drug  November 2012 - May 2013
Fred Meyer  June 2011 - September 2011
Eugene Emeralds Professional Baseball  June 2011 - August 2011

Education
Chandler/Gilbert Community College   2012 — 2014
Sophomore

Mesa Community College   2012 — 2013

Gilbert Christian High School   2011 — 2012

Classical Conversations   2010 — 2011

HomeSource Family Charter   2007 — 2010

Experience
Performance Solutions  July 2015 - Present
Performance Solutions  November 2014 - June 2015
Performance Solutions  June 2013 - November 2014
MarketSource Inc.   November 2010 - June 2013
AT&T Mobility  January 2009 - November 2010

Skills
Sales, Marketing, Advertising, Design-Build, Creative Visualization, Motivation, Team Building, Incentive Programs, Cohesive Teams, Strategising, Building Relationships, Graphics, Customer Satisfaction, Sales Process, Leadership, Customer Service, Customer Retention, Training, Management, Sales Management, Sales Operations

Education
Champlain College   2004 — 2008
Bachelor's degree, Multimedia & Graphic Design

Experience
MarketSource Inc.   September 2014 - Present
Advantage Sales & Marketing  February 2009 - September 2010
La Curacao  September 2007 - November 2008
T-Mobile  2002 - 2007
Sprint  2000 - 2002

Skills
Sales Management, Direct Sales, Sales Operations, Team Building, Management, Customer Retention, Retail, Product Marketing, Account Management, Marketing Strategy, Advertising, Marketing, Salesforce.com, Inventory Management, Customer Experience, P&L Management, Competitive Analysis, Solution Selling, Sales Process, Customer Satisfaction, Sales, Merchandising, Direct Mail, Microsoft Office

Education
California State University-Long Beach
Bachelor of Arts (BA), Communication, General

Experience
MarketSource Inc.   November 2014 - Present
Target  January 2013 - Present
The Grand Strand Miracle Leagues   January 2014 - May 2014
Coastal Carolina University  January 2013 - May 2013
Victoria's Secret  November 2012 - December 2012
Abercrombie & Fitch  April 2011 - May 2012

Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Sales, Game Day Operations, Communication, Event Planning, Event Management, Facebook

Education
Coastal Carolina University   2010 — 2014
Bachelor's Degree, Recreation and Sport Management

Experience
MarketSource Inc.   August 2015 - Present
ITT Technical Institute  February 2011 - July 2015
Kaplan University  July 2010 - December 2011
Mount Olive College  July 2007 - July 2009
AT&T  June 2003 - April 2007

Skills
Training, Recruiting, Management, Interviews, CRM

Education
Strayer College   2008 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations

Cleveland State University   1997 — 2001
Bachelor of Arts (B.A.), Psychology

Experience
Millers Heating & Air   April 2014 - Present
Marketsource Inc  April 2010 - June 2014
WSU Vancouver Business Growth Mentor and Analysis Program   January 2013 - April 2013
Champion Upholstery   February 2010 - October 2010
Radiant Window Cleaning Service   July 2007 - January 2009
HomeLoan Source   February 2008 - August 2008
Youth With A Mission  January 1997 - July 2008

Skills
Social Networking, Blogging, Leadership, Teamwork, Public Speaking, Strategic Planning, Marketing, Social Media Marketing, Customer Satisfaction, Leadership Development, Retail, Microsoft Office, Customer Service, Sales, Event Management, Sales Management, Coaching, Account Management, Management, Marketing Strategy, B2B Marketing, Business Strategy, MS Office Suite, Entrepreneur, Professional Sales, New Business Development, Advertising, Powerpoint, Presentations, Social Media, Public Relations, Microsoft Word, Data Analysis, Microsoft Excel, Research, Market Research, Community Outreach, Business Analysis, PowerPoint, Online Marketing, Marketing Communications, Lead Generation

Education
Washington State University   2011 — 2013
Bachelor of Business Administration (B.B.A.), Marketing

Clark College   2009 — 2011
Associate in Arts, Business Administration

Experience
Thrivent Financial  March 2015 - Present
MarketSource Inc.   August 2011 - February 2015
Prince of Peace Lutheran Church, Burnsville, MN   2009 - 2010
The Toro Company  2004 - 2007
The Toro Company  2000 - 2004

Skills
Leadership, Marketing, Program Management, Project Planning, Social Media, Public Speaking, Customer Service, PowerPoint, Event Planning, Microsoft Office, Microsoft Word, Social Networking, Microsoft Excel, Non-profits, InDesign, Budget, Editing, Networking, Team Building, Management, Marketing Communications, Advertising

Education
Greater Minneapolis Council of Churches   2009 — 2009
Certificate, Clinical Pastoral Education

Concordia University-St. Paul
BA, Organizational Management and Communication

College of Financial Planning   1984 — 1985
Certificate, Registered Paraplanner

South Central Technical College   1981 — 1982
Certificate, Secretarial

Experience
Three Rivers Community Action   July 2015 - Present
The Commission   December 2013 - Present
Mac's Cafe Restaurant   January 2015 - July 2015
MarketSource Inc.   August 2014 - January 2015
MarketSource / T-Mobile   August 2013 - August 2014
MarketSource  June 2012 - August 2013
MarketSource  May 2011 - June 2012

Skills
Sales Management, Sales, Leadership, Technology, Motivated self-starter, Highly Ambitious, People Skills, Networking, Social Media, Wireless, Direct Sales, Account Management, Customer Service, Marketing, Management, Business Development, Social Media Marketing, Marketing Strategy, Team Leadership, Training, Team Building, Customer Satisfaction

Education
Concordia University-St. Paul   2013 — 2014
Marketing/Marketing Management, General

Drake University   2006 — 2009
Marketing

Experience
MarketSource Inc.   July 2014 - Present
QuikTrip  September 2013 - August 2014
Majestic Star Casino  February 2011 - May 2012
TCC, Verizon Premium Wireless Retailer  August 2010 - March 2011
Spencer Gifts  August 2009 - August 2010
Spirit Halloween  August 2008 - November 2008
Papa John's International  October 2007 - April 2008
Best Buy  May 2005 - May 2006

Skills
Sales, Sales Management, Microsoft Office, Microsoft Excel, Microsoft Word, Direct Sales, Retail Sales, Sales Operations, Customer Service, Customer Retention, Entertainment, Management, Team Management, PowerPoint, Marketing, Customer Satisfaction, Employee Training, Employee Management, Store Management

Education
Chattahoochee Technical College   2012 — 2013
History

Vincennes University   2007 — 2008
Certificate program, Fire Science/Fire-fighting

Macon State College   2006 — 2007
History

Experience
MarketSource Inc.   ManagerRadioShackSeptember 2013 - Present

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop

Education
Middle Tennessee State University   2004 — 2008
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services

Cleveland State Community College   1999 — 2002
Associate of Science (AS), Business Administration and Management, General

Experience
Fidelity Communications  January 2014 - Present
MarketSource Inc.   July 2013 - January 2014
North American Mission Board  June 2012 - July 2012
Midtowne Church   May 2011 - August 2011

Education
Central Baptist College   2010 — 2012
Bachelor of Science (B.S.), Leadership & Ministry, 3.95 GPA

College of the Ouachitas   2008 — 2010
Associate of Arts (A.A.), General Studies, 3.85 GPA

Experience
Red Bull North America  August 2009 - Present
Red Bull North America  March 2008 - August 2009
MarketSource Inc.   January 2006 - March 2008
Four Star Distribution  July 2003 - December 2006
ASICS America  July 1999 - December 2003

Skills
Marketing, Retail, Brand Awareness, Brand Development, Marketing Communications, Public Relations, Salesforce.com, Guerrilla Marketing, Social Networking, Creative Direction, Event Planning, Sales Management, Direct Sales, Trade Shows, Account Management, Sales Process, Cold Calling, Email Marketing, Merchandising, Sales Operations, B2B, Market Planning, Leadership, Business Development, Digital Marketing, Sponsorship, Training, Online Marketing, Sports Marketing, Lead Generation, Relationship Marketing, Marketing Management, Facebook, New Media, Market Research, Integrated Marketing, Action Sports, Direct Marketing, Marketing Research, Digital Media, Mobile Marketing, Press Releases, Strategy, Youth Marketing, Media Relations, Strategic Planning, Grassroots Marketing, Marketing Event Planning, Retail Marketing, Event Management

Education
San Jose State University   2001 — 2003
Bachelor's degree, Communication Studies

De Anza College
Associate of Arts (AA), Business Administration and Management, General

Experience
MarketSource Inc.   November 2013 - Present
Essential Life Skills Foundation   September 1998 - Present
Protouch Nurses   September 1997 - May 2005

Skills
Mortgage Servicing, Contract Recruitment, Benefits Negotiation, Call Centers, Training, Customer Service, Talent Management, Sales, Screening, Cold Calling, Account Management, New Hire Orientations, Management, Customer Retention, Data Entry, Leadership, Outlook

Education
The University of Texas at Dallas   2012 — 2014
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies

Collin County Community College   2009 — 2012
Associate's Degree, Liberal Arts and Sciences/Liberal Studies

Experience
Epicor Software  June 2013 - Present
Bear Necessities Computing   June 1999 - Present
www.RetailEDI.com   May 2009 - Present
EDITalk.com   April 2008 - Present
Spurline Video Lounge   August 2011 - February 2013
MarketSource Inc.   August 2011 - May 2012
Bear Necessities Gifts   September 2009 - May 2011
Big 5 Sporting Goods  March 2001 - September 2009
Custom Teleconnect   November 1999 - February 2001
Classic Soft Trim/Distinctive Industries   March 1996 - November 1999

Skills
EDI, Technology..., Information Mapping, Data Mapping, Inovis, Data Analysis, Project Implementation, Catalog Management, IT Solutions, IT Service Management, IT Management, IT Operations, Software Implementation, Technical Analysis, Technical Training, Financial Reporting, Report Generation, AS400, Island Pacific, Technical Documentation, Technical Writing, Published Author, Blogging, Blog Management, Wordpress, Network Administration, Social Networking, Microsoft Office, Excel, Word, Outlook, PowerPoint, Visio, Adobe Acrobat, Adobe Creative Suite, Dreamweaver, Illustrator, Photoshop, Photo Editing, Digital Photography, Web Design, Web Development, Customer Service, Retail Management, Visual Merchandising, AutoCAD, Office Administration, Office Management, Sales Management, Inside Sales

Education
College of Southern Nevada   1992 — 1994
Architectural Graphics and Design

West Valley College   1984 — 1986
English Major, General Education Studies

Santa Clara High School   1980 — 1984
HS Diploma, General Studies, extended mathematics & English courses, foreign languages

Experience
NCR Corporation  January 2015 - Present
Primus Training & Consulting, LLC   August 2009 - Present
BOMI International  October 2014 - March 2015
County of San Mateo  December 2014 - February 2015
InterContinental Hotels Group  May 2014 - December 2014
SunTrust Bank  February 2014 - May 2014
Pilot Flying J  January 2014 - March 2014
Piedmont Healthcare  January 2014 - February 2014
Georgia Power Company  June 2013 - December 2013
MarketSource Inc.   March 2012 - June 2013

Skills
Captivate, E-Learning, Training, Workshop Facilitation, ADDIE, Soft Skills, Leadership, Team Leadership, Project Management, Lectora, Instructional Design, Instructor-led Training, Learning Management..., Needs Analysis, Training Delivery, Performance Improvement, Performance Consulting, Human Resources, Curriculum Design, Dreamweaver, Performance Management, Organizational..., SnagIt, Learning Management, Team Management, Coaching, Program Management, Leadership Development, Technical Writing, Management, Organizational..., Adult Education, Talent Management, Team Building, Consulting, Onboarding, Presenter, Training Facilitation, Technical Training, Staff Development, Organizational Learning, Employee Engagement, Camtasia, Employee Training, Hands-on Training, Conflict Resolution, Blended Learning, Software Documentation, Analysis, Career Development

Education
Capella University   2009 — 2016
PhD Education, Training and Performance Improvement

The University of Georgia   2005 — 2007
MEd, Human Resources and Organizational Developoment

Clark Atlanta University   1997 — 2001
BA, Mass Media Arts

Experience
MarketSource Inc.   March 2015 - Present
OfficeMax  September 2014 - March 2015
LA SIRENA   March 2009 - September 2014
Curtain Call Dinner Theater   September 2005 - November 2010

Skills
Sales, Long-term Customer..., Customer Service, Team Leadership, Team Building, Team Management, Event Management, Employee Training, Cashiers, Cash Handling Experience, Restaurants, Food, Cooking, Microsoft Excel, Microsoft Word, PowerPoint

Education
California State University-Fullerton   2015 — 2016
Marketing/Marketing Management, General

Irvine Valley College   2010 — 2014
Business Administration and Management, General

Tustin High School   2003 — 2007
Diploma

Experience
Bright Horizons  February 2015 - Present
MarketSource Inc.   September 2014 - January 2015
Foundation Financial Group  October 2012 - March 2013
Holiday Inn Hotel & Suites  February 2011 - October 2012

Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, Customer Service, Communication Skills, Microsoft PowerPoint, Problem Solving, Public Speaking, Leadership, Microsoft Office

Education
Capella University   2015 — 2017
Doctor of Education (EdD), Curriculum and Instruction

Capella University   2013 — 2015
Master's of Science, Early Childhood Education

Clark Atlanta University   2007 — 2011
Bachelor of Arts (B.A.), Speech Communication and Rhetoric

Experience
MarketSource Inc.   May 2014 - Present
Assurant Solutions  July 2007 - September 2013
Wells Fargo  2006 - 2007
Irvine Company  2002 - 2005

Skills
Organization, Strategic Partnerships, Training, Customer Retention, Coaching, Account Management, Retail, Customer Experience, Sales Presentation..., Team Leadership, Value Based Selling, Organizational..., Travel, Troubleshooting, Positive Personality, Employee Training, Sales Management, Management, Selling, Human Resources, Hiring, Customer Satisfaction, Recruiting, Budgets, Leadership, Call Centers, Sales, Cold Calling, Program Management, Sales Process, Team Building, CRM, Cross-functional Team..., Building Relationships, B2B, Sales Presentations, Insurance, Market Planning, Vendor Management, Time Management, Performance Management, Relationship Building

Education
California State University-Fullerton
Bachelor of Arts (B.A.), Communications

Experience
MarketSource Inc.   February 2015 - Present
PNC  February 2012 - February 2015
Prommis Solutions (McCalla Raymer, LLC)   August 2009 - February 2012
The Mahone Group  June 2009 - August 2009
VP Marketing LLC   June 2008 - May 2009

Skills
Internet Recruiting, Full-cycle Recruiting, New Hire Orientation, Scheduling, Excel, PowerPoint, BrassRing, Taleo, ADP HRB, ADP E-Time, Lotus Notes, Outlook, New Hire Orientations, Microsoft Excel, Process Scheduler, Human Resources, Job Fairs, Interviews, Management, Onboarding, Networking, Recruiting, Sourcing, SDLC, Talent Management, Training, Leadership, Hiring, Employee Relations

Education
Central State University

Experience
MarketSource Inc.   September 2013 - December 2013
Best Buy  September 2006 - April 2013
DPG Consultancy   2002 - 2006
Polo Wireless   2001 - 2002
Solai & Cameron Technologies   1998 - 2001
CompUSA  1998 - 2001

Skills
Mobile Technology, Team Leadership, Microsoft Office, Troubleshooting, Technology Management, Team Building, Customer Service, Analysis, Sales, Microsoft Word, System Administration, Leadership, Event Planning, Time Management, Inventory Management, Public Speaking, Telecommunications, PowerPoint, Entrepreneurship, Program Management, Customer Satisfaction, Business Development, Management, Retail, Training, Event Management, Coaching, Leadership Development, Government, Organizational..., Strategic Planning, Teamwork, Start-ups, Budgets, Operations Management, Performance Management, Recruiting, Strategy, Business Planning, Project Management, Policy, Cross-functional Team..., Process Improvement, Change Management, Data Analysis, Project Planning, Employee Training, Customer Experience, Account Management, Business Analysis

Education
DePaul University   2015 — 2017
Bachelor of Arts (B.A.), Urban Sustainability

Computer Learning Center   1994 — 1996
Computer Programming/Programmer, General

Temple University   1981 — 1982
Communications Course Work

Lincoln University   1979 — 1981
Communications

Experience
MarketSource Inc.   2005 - Present
AT&T  October 2006 - November 2014
T-Mobile  2003 - 2006

Skills
Sales, Telecommunications, Customer Satisfaction, Direct Sales, Account Management, Sales Process, Customer Service, Salesforce.com, Sales Management, Team Building, Cross-functional Team..., Sales Operations, Wireless, Project Management, Strategic Planning, Leadership, Microsoft Office, Competitive Analysis, Coaching, Training, Solution Selling, Customer Experience, Mobile Devices, Marketing Strategy, Retail, New Business Development, Negotiation, Management

Education
Cleveland State University
Sociology

Shaker Heights High School

University of Mount Union
Opera/Vocal Performance

Experience
Home Depot Store Support Center   May 2012 - Present
MarketSource Inc.   September 2011 - January 2013
RYLA Inc.  2010 - May 2012
The Sports Authority  2009 - 2010
Staples  2003 - 2009
Staples Inc  January 1999 - January 2003
COMPUSA INC  November 1994 - August 1999
CompUSA  January 1992 - June 1994

Skills
Hiring, Merchandising, P&L, Inventory Management, Customer Service, Coaching, Call Center, Budgeting, Payroll Processing, Conflict Management, Cognos, Retail Management, Operations Management, P&L Management, Customer Satisfaction, Team Building, Loss Prevention, Income Statement, Call Centers, Management, Leadership, Training, Customer Retention, Human Resources, Employee Training, Budgets, Retail, Sales, Store Management, Sales Operations, Customer Experience, Cold Calling, Direct Sales, Profit, Sales Management, Recruiting, Forecasting, Account Management, Sales Process, Selling, Team Leadership, CRM, B2B, Time Management, Teamwork, Inventory Control, Cross-functional Team..., Negotiation, Process Improvement, Vendor Management

Education
Community College of Rhode Island   1986 — 1990
Associate in Science Degree, Management

Toll Gate High School   1983 — 1986
General

Experience
J Robert Scott  May 2008 - Present
MarketSource Inc.   July 2005 - September 2007
Andrew Hanson's F   February 2004 - July 2005

Skills
Social Media Marketing, Marketing Communications, Email Marketing, Digital Marketing, Direct Marketing, Marketing Management, Integrated Marketing, Online Advertising, Marketing Strategy, Advertising, Brand Development, Market Research, Marketing, Brand Awareness, Lead Generation, Mobile Marketing, Social Media, Product Marketing, Competitive Analysis, Social Networking, Event Management, Digital Media

Education
California State University-Long Beach - College of Business Administration   1999 — 2004
Marketing, Marketing

Experience
VPI  February 2014 - Present
MarketSource Inc.   December 2011 - February 2014
Marketstar  July 2009 - July 2010
Panasonic Corporation of North America  2008 - 2009
Creative Channel Services  February 2000 - June 2008
Lexmark  January 1996 - February 2000

Skills
Training, Sales, Consumer Electronics, Account Management, Product Marketing, Leadership, Relationship Marketing, Retail, Competitive Analysis, Direct Sales, Social Media Marketing, Sales Operations, B2B, Management, Marketing Strategy, Marketing

Education
Colorado State University   1990 — 1994
Bachelor of Science, communication disorders

Experience
Blue Cross Blue Shield of Michigan  September 2014 - Present
ActionLink  September 2007 - Present
The Auto Club Group  September 2011 - September 2014
MarketSource Inc.   August 2012 - August 2014

Skills
Customer Service, Microsoft Office, Microsoft Word, Teamwork, Time Management, Customer Satisfaction, Microsoft Excel, PowerPoint, Public Speaking, Social Media, Team Building, Coaching, Sales Management, Leadership, Sales, Training, Social Networking, Marketing, Social Media Marketing, Retail, Marketing Strategy, Account Management, Management, Outlook, Event Planning, Strategic Planning, Teaching, Inventory Management, Research, Customer Retention, Store Management, Call Centers, Event Management, Sales Operations, Problem Solving, Photoshop, Direct Sales, Team Management, Merchandising, Nonprofits, Interviews, Public Relations, Customer Experience

Education
Davenport University   2014 — 2016
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies

Grand Rapids Community College   2007 — 2010
Certificate Of Entrepreneurship, Entrepreneurship/Entrepreneurial Studies

Grand Rapids Community College   2007 — 2009
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Experience
MarketSource Inc.   March 2013 - Present
Celluphone  February 2008 - June 2012
Verizon Wireless  July 1997 - February 2008
Verizon Wireless  July 1997 - February 2008

Skills
Wireless, Solution Selling, Sales Operations, Customer Retention, Direct Sales, Retail Sales, National Retail, Sales Management, Telecommunications, Account Management, Channel, Start-ups, Financial Reporting, Management, Sales, Marketing, Mobile Devices, Sales Process, Team Leadership, Retail, P&L Management, Leadership, Forecasting, Recruiting, Customer Experience, Call Centers, Operations Management, Strategic Planning, Coaching, B2B, Process Improvement, Customer Satisfaction, Selling, Strategy, Budgets, Team Building, Customer Service, Cross-functional Team..., Training

Education
California State University-Fullerton   1997 — 2001
Bachelor of Arts (B.A.), Business Management, Entreprenuerial Management

Experience
True North Community Church   February 2013 - Present
Michigan State University  December 2011 - Present
Granger Container, Inc.   March 2011 - December 2011
Marketsource, Inc  April 2009 - July 2011
Sandhurst Apts.   2010 - 2011
Lansing Safe & Lock, Inc   December 2007 - December 2008

Skills
Outlook, Fundraising, Event Planning, Online Research, Social Networking, Clinical Research, Case Managment, Spreadsheets, Training, Leadership, Musical Theatre, Music, Nonprofits, Community Outreach, Public Speaking, Teaching

Education
Central Michigan University   2003 — 2004
n/a, Vocal Performance

Holt High School   1998 — 2002
Diploma, General Education

Experience
MarketSource Inc.   August 2010 - Present
T-Mobile  December 2005 - August 2010

Education
Texas A&M University-Corpus Christi   2007 — 2009
Bachelor's Degree in Business Administration, Marketing

Del Mar College   2005 — 2006
Associate's Degree in Business Administration

Experience
Young Electric Signs Co   November 2014 - Present
MarketStar  April 2011 - February 2014
MarketSource Inc.   October 2010 - July 2012
OneStop  September 2009 - January 2010
AAA Flag and Banner  October 2005 - June 2007

Skills
Visio, Project Management, Microsoft Office, HTML, Technical Support, Access, Process Improvement, Microsoft Excel, Outlook, Data Analysis, Program Management, Analysis, Information Assurance, Information Security, Microsoft Word, Leadership, Networking, Information Technology, Strategic Planning, Public Speaking, Troubleshooting, Training, Management

Education
California State Polytechnic University-Pomona   2010 — 2013
Bachelor's Degree, Computer Information Systems

West Los Angeles College   2007 — 2010
Associate's Degree, Computer Network and Security Management

Experience
MarketSource Inc.   May 2010 - Present
Best Buy  May 2006 - June 2009

Education
California State University-Northridge

Experience
MarketSource Inc.   July 2011 - March 2013
Market Source  June 2011 - March 2013

Skills
B2B, Account Management, Direct Sales, Lead Generation, Marketing, Sales, Sales Management, Sales Operations, Sales Process, Selling

Education
Chattahoochee Technical College   2000 — 2001
Business Managment

Experience
Six Flags  April 2015 - Present
SunWest Studios   April 2014 - Present
Mosaic Sales Solutions  December 2014 - January 2015
MarketSource Inc.   September 2013 - March 2014
Six Flags  May 2012 - August 2013

Education
California State University-Northridge   2012 — 2015
Associate of photography (AA), Photojournalism

Ventura College   2010 — 2012
Associate of Photography, Photojournalism

Experience
Wireless Advocates  October 2014 - Present
MarketSource Inc.   March 2013 - July 2014
RadioShack  December 2011 - February 2013
in home support services  September 2006 - August 2011
Rite Aid  January 2007 - January 2008

Skills
Sales, Customer Service, Retail, Marketing, Sales Management, Leadership, Cashiering, Customer Satisfaction, Management, Recruiting, Sales Operations, Selling, Training

Education
Cuesta College

Experience
Reality Comics LLC   July 2014 - Present
MarketSource Inc.   June 2014 - Present

Skills
Management, Social Media, Marketing, Strategic Planning, Marketing Strategy, Business Strategy, Project Management, Leadership, Business Development, New Business Development, Customer Service, Strategy

Education
California State University-Sacramento   2012 — 2016
Computer Science

Experience
MarketSource Inc.   November 2013 - Present
Labor Ready  November 2012 - November 2013

Education
Chaffey College   2011 — 2015
General Studies

Experience
MarketSource Inc.   May 2015 - August 2015

Education
College of Southern Nevada   2014 — 2018
Associate of Arts, Anthropology, GPA 3.33 (ongoing)

Platte Canyon High School   2010 — 2014
Diploma, General Studies, GPA 3.0