MetroPCS Company
Industry: Wireless company
DescriptionMetro by T-Mobile is a prepaid wireless carrier brand owned by T-Mobile US. It previously operated the fifth largest mobile telecommunications network in the United States using code division multiple access. Headquarters: Richardson, Texas, United States Founded: 1994 Acquisition date: 1 May 2013 Parent organization: T-Mobile US Founders: Roger Linquist, Malcolm M Lorang Subsidiaries: METROPCS WIRELESS INC,
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MetroPCS Employees
Florida Association of Recovery Residences (FARR) April 2015 - Present
Florida Association of Recovery Residences (FARR) March 2015 - Present
Cashbox Solutions, LLC February 2015 - Present
MetroPCS October 2014 - January 2015
The Office Tavern and Grill May 2014 - August 2014
GameStop April 2007 - February 2014
ATV inc. January 2010 - August 2013
Lipton Corporate Child Care January 2005 - January 2006
Skills
Customer Service, Microsoft Office, Hospitality, Marketing, Management, Sales
Education
County College of Morris 2004 — 2007
Associate's Degree, Business Administration and Management, General
The Chubb Institute 2004 — 2005
Diploma, Network Technician
Bayley Ellard High School 1998 — 2002
High School Diploma
MetroPCS April 2014 - Present
The Retail Outsource April 2013 - April 2014
MetroPCS QuestComm March 2012 - April 2013
G & E Wireless February 2011 - October 2012
Elite MetroPCS January 2011 - February 2012
Mystic Dunes Resort & Golf Club January 2011 - October 2011
Victory Security September 2009 - January 2011
SPARTAN Security Protection March 2007 - September 2009
The Best Guard December 2005 - March 2007
Banana Republic December 2000 - December 2003
Skills
Teamwork, CCTV, Loss Prevention, Private Investigations, Management, Security Operations, Telecommunications, Maintenance & Repair, Sales Management, Customer Service, Leadership, Security, Enforcement, Investigation, Sales, Training
Education
DeVry University 2009 — 2013
BA, Criminal Justice
Miami Dade College 2007 — 2009
AA, Business Administration
Palm Beach Community College 1997 — 1999
AA, Computer Programming
It Works Global April 2014 - Present
Stark Carpet & Fabric March 2014 - Present
Randstad at Google October 2012 - January 2014
MetroPCS November 2010 - October 2012
Randstad at Google June 2009 - August 2010
Kohl's Department Stores July 2009 - July 2010
Gap Inc. June 2006 - June 2009
Target July 2005 - June 2006
Law Offices of Paul W. Ko November 2003 - June 2006
Skills
Leadership, Training, Customer Service, Time Management, Management, Salesforce.com, Recruiting, Call Centers, Customer Satisfaction, Coaching, Microsoft Word, Microsoft Excel, Microsoft Office, Troubleshooting, Networking, Leadership Development, Loss Prevention, Team Building, Marketing, Customer Experience, Performance Management, Customer Retention, PowerPoint, Data Entry, Coaching Staff, Driving Results, Building Relationships, Employee Training, Photoshop, Access, Hands-on Training, Typing, Teamwork, Outlook, Human Resources, Organization, Fashion, Personal Development, Multitasking Skills, Android, Intellex, Integral, Clickit!, chat support
Education
College of San Mateo 2003 — 2005
Associate of Arts (A.A.), Art
Skyline College 2003 — 2005
Associate of Arts (A.A.), Art
Capuchino High School
Capuchino High School
Capuchino High School
University of Phoenix
Bachelor's degree, Business Administration and Management, General
ATP May 2015 - Present
ATP January 2014 - May 2015
Wavestreet Managed Services April 2012 - December 2013
Diebold February 2010 - April 2012
Circuit City July 2008 - February 2009
Bay Bridge Auto Group February 2007 - July 2008
Real Estate Community June 2006 - February 2008
MetroPCS January 2005 - August 2007
OfficeMax November 2004 - February 2007
Skills
Citrix, VMware ESX, Servers, Technical Support, Windows XP, Troubleshooting, Microsoft Exchange, VMware, VPN, Group Policy, DNS, Blackberry Enterprise..., Windows Server, Hardware, Hyper-V, DHCP, Disaster Recovery, Customer Service, Help Desk Support, Active Directory, Graphic Design, Windows 7, Web Development, Customer Support, Adobe Creative Suite, Web Design, Virtualization, XP, Network Administration, Computer Hardware, System Administration, IT Service Management, Operating Systems, Windows, Cisco Technologies, Microsoft SQL Server, Linux, Sales, 3D Modeling, 3D rendering, Motion Graphics, ITIL, Video Production, Video Editing, Church Media, CMS, Sound Editing, Sales Operations
Education
Diablo Valley College
Multimedia Graphic Design, Web & Motion Graphics
Solano Community College
Computer Science - Information Technology
Citi Group Financial Co November 2014 - Present
Coldwell Banker Real Estate November 2013 - January 2014
Chima Steak House January 2013 - January 2014
MetroPCS December 2012 - July 2013
Best Buy October 2011 - December 2012
Eastern University September 2010 - December 2010
Project H.O.M.E. September 2010 - December 2010
Chosen 300 February 2010 - July 2010
Skills
Loss Prevention, Merchandising, Visual Merchandising, Retail Sales, Customer Service, Sales, Inventory Control, Time Management, Driving Results, Profit, Real Estate, Selling, Marketing, Direct Sales, Networking, Business Development, Business Planning, Small Business, New Business Development, Business Strategy
Education
Independence University 2014 — 2017
Bachelor of Business Administration (B.B.A.)
Schlicher-Kratz Institute 2013 — 2014
Real Estate License, Real Estate
Community College of Philadelphia 2011 — 2012
n/a, Communications; Theology
Eastern University 2010 — 2011
N/A, Theology/Theological Studies
Central High School
Walgreens January 2014 - Present
MetroPCS 2012 - 2013
Chick-fil-A January 2012 - August 2012
Skills
Communication, Listening to customers, Building Relationships
Education
El Camino College 2010 — 2014
Associate's degree, Business Administration and Management, General
Leauzinger High School 2003 — 2007
High School Diploma, General Education
Levy Restaurants August 2012 - Present
MetroPCS February 2010 - Present
Skills
Microsoft Excel, PowerPoint, Customer Service, Research, Microsoft Office, Microsoft Word, Social Media, Public Speaking, Java, HTML, Social Networking, Accounting, Sales
Education
DeVry University-Illinois 2010 — 2014
Clifford Power Systems, Inc. May 2013 - Present
Clifford Power Systems, Inc. October 2010 - May 2013
Dr. Sara Wasserbauer November 2008 - September 2010
MetroPCS February 2007 - November 2008
Skills
Customer Service, Account Management, Purchasing, Outlook, Microsoft Excel, Operations Management, Team Leadership, Customer Satisfaction, Project Management, Contract Management, Safety, Invoicing, Microsoft Office, Time Management, Quality Assurance, Strategic Planning, Inventory Control, Coordination, Typing, PowerPoint, Multi-line Phone, Team Building, Troubleshooting, Logistics, Process Improvement
Education
Diablo Valley College
Smartlink, LLC February 2014 - Present
Ericsson September 2013 - February 2014
MetroPCS February 2010 - August 2013
Surface Authority, Inc. April 2002 - February 2010
Mericom Corporation 1999 - 2002
Telecommunications Industry 1989 - 1999
Skills
Telecommunications, Wireless Networking, Project Management, Facilities Management, Construction Management, Project Planning, Team Management, Job Analysis, Job Costing, Construction, LTE, CDMA, Contractors, Consulting, Countertops, Custom Remodeling, Granite, Marble, Wireless, 4G, Microwave, Cellular Communications, EVDO, Management, Backhaul, UMTS, Optical Fiber, Fiber Optics, Integration, T1, Transmission, RF Engineering, Process Scheduler, RF, 3G
Education
DeVry University-California 1984 — 1986
BSEE Program
Woodrow Wilson HS
Sephora April 2012 - 2013
MetroPCS March 2010 - January 2012
Laser Quest October 2010 - January 2011
Skills
Spanish-speaking, Public Speaking, Organizational..., Customer Service, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Skin Care, Skin Care Products, Facials, Makeup Artistry, Project Management, Organization, Translation
Education
Elizabeth Grady School of Esthetics and Massage Therapy 2012 — 2012
Esthetics Certification
UMass Boston
Wyatt & Associates Architects May 2014 - Present
Homeland HealthCare, Inc. November 2013 - May 2014
Bell Helicopter July 2012 - April 2013
MetroPCS November 2009 - January 2012
Skills
SharePoint, Microsoft Excel, Microsoft Office, Visio, Access, Management, Microsoft Word, Analysis, Process Improvement, Customer Service, Quality Assurance, PowerPoint, WebEx, Sales, Webtop, System Testing, VBScript, Strategic Planning, Microsoft SQL Server, Quality Center, Microsoft Windows 98, Mac OS, Leadership, Aveksa, Integration Testing, Regression Testing, PL/SQL, Windows NT, Program Management
Education
The University of Texas at Arlington - College of Business Administration 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Management
Dallas County Community College
Associate of Science (AS)
MetroPCS September 2013 - Present
Sprint Nextel February 2001 - April 2013
Deltacom September 2001 - February 2002
Sprint August 1999 - February 2001
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Mobile Devices, Sales Operations, Salesforce.com, Customer Retention, Account Management, VoIP, Unified Communications, Cellular Communications, M2M, Sales, New Business Development, Cold Calling, Customer Experience
Education
Darton College
Harps Food Stores, Inc. November 2014 - December 2014
Teleperformance, USA April 2014 - June 2014
MetroPCS May 2013 - May 2014
Boynton Beach Medical Center - Pierre Tallerie D.C. November 2013 - January 2014
ITT Technical Institute March 2013 - July 2013
Skills
Computer Proficiency, Vocalist, Songwriting, Creative Writing, Customer Service, Social Skills, Creative Problem Solving, Telephone Skills, Technical Support, Critical Thinking, Social Networking, Information Technology, Telecommunications, Cellular Communications
Education
Everglades University 2014 — 2017
Bachelor's degree, Crisis and Disaster Management
ITT Technical Institute- West Palm Beach 2013 — 2013
Associate's degree, Information Technology
West Boca High School 2009 — 2012
H.S Diploma, Information Technology/ Business
Home Depot August 2014 - Present
MetroPCS September 2010 - November 2014
Walgreens June 2013 - August 2013
Kmart Corporation September 2011 - January 2013
Skills
Time Management, Sales, Customer Service, Access, Customer Satisfaction, Direct Sales, Retail Sales, Retail, Sales Operations, Inventory Management, Sales Management, Customer Retention
Education
Eastwick College 2013 — 2015
Cardiovascular Technology/Technologist
Manchester regional high school 2009 — 2013
MetroPCS October 2014 - Present
Ace Hardware February 2014 - June 2014
All Terrain May 2013 - June 2014
Liga Azteca Basketball League January 2013 - April 2014
Skills
Marketing Communications, Event Management, Marketing, Social Media, Team Management, Event Planning, Management, Retail, Retail Category..., Nielsen Data, Nielsen Primelocation
Education
DePaul University 2012 — 2014
Bachelor's Degree, Marketing
Morton College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Ceiba Public Schools September 2013 - Present
Santa Cruz County Office of Education September 2012 - June 2013
SWICN Computer Clubhouse June 2012 - August 2012
U-Threads Collegiate Apparel March 2011 - April 2012
MetroPCS February 2007 - February 2011
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Research, Teamwork, Public Speaking, Photoshop, Social Media, Event Planning, Windows, Data Entry, Facebook, Time Management, Social Networking, HTML, Spanish, Sales, Retail, Critical Thinking
Education
University of California, Santa Cruz 2011 — 2013
Bachelor of Arts (B.A.), Psychology
University of California, Berkeley 2012 — 2012
Global Internships: Dublin, Ireland
Diablo Valley College 2006 — 2011
General Education, Psychology
Verizon Wireless September 2015 - Present
MSA International January 2011 - Present
Verizon Wireless March 2013 - Present
Verizon Wireless February 2012 - March 2013
Nsoro October 2011 - February 2012
Nsoro May 2011 - October 2011
AT&T Mobility January 2011 - May 2011
MetroPCS March 2008 - January 2011
2008 Ability Services Network April 2007 - June 2008
Anheuser-Busch December 2006 - May 2007
Skills
Wireless, Telecommunications, Vendor Management, Cellular Communications, Contract Negotiation, LTE, 4G, Program Management, Wireless Networking, Project Planning, Project Management, CDMA, Project Coordination, UMTS, Team Building, Contract Management, Site Acquisition, Negotiation, Software Documentation, Account Management
Education
Duquesne University 2012 — 2014
Master's Degree, Leadership, 3.5
University of South Florida 2005 — 2008
Bachelors, Marketing
Florida State University 2003 — 2005
Athletic Training
Inflightables June 2013 - Present
FanMaker September 2014 - December 2014
Minnesota Timberwolves Lynx April 2014 - September 2014
DePaul University September 2011 - June 2013
Leo Burnett September 2009 - November 2010
MetroPCS December 2008 - June 2009
IntermarkSavills October 2006 - September 2008
Skills
HTML, CSS, SaaS, Russian, Team Leadership, Product Development, Entrepreneurship, Lean Startup, New Business Development, Business Development, Sales, Sales Management, Sales Operations, Advertising, Marketing, Integrated Marketing, Marketing Management, Social Media, Management, Training, Strategy, Project Planning, Account Management, Retail, Economics, B2B, International Business, Competitive Analysis, Data Analysis, Microsoft Excel, Microsoft Dynamics, Salesforce.com
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2011 — 2013
MBA, Entrepreneurship
Grinnell College 2002 — 2006
BA, Economics
metroPCS August 2007 - August 2008
Nexstar Broadcasting October 2002 - August 2007
Skills
ASP.NET MVC, Windows Server, Team Leadership, Change Management, PhoneGap, Android Development, MVC 2/3, IT Project+, MCSD, Microsoft SQL Server, Analysis, Databases, Vendor Management, Management, Consulting, Disaster Recovery, Security, Information Technology, Telecommunications, Software Development, Data Center
Education
Dallas County Community College
LeTourneau University
Bachelor
Conviveo Mobile February 2012 - June 2014
metroPCS January 2008 - February 2012
Toshiba Medical March 2006 - December 2007
Eagle USA October 2000 - October 2004
Foot Locker Japan April 1999 - May 2000
Skills
Strategy, Start-ups, Business Development, Marketing Strategy, Finance, Management, Data Analysis, Analytics, Leadership, Marketing, Data Modeling, R, Data Mining, Product Development, Analysis, Entrepreneurship, Statistical Data..., Quantitative Analytics, Technical Marketing, Business Intelligence, Google Analytics, Facebook Marketing, iOS development, Android Development, Microsoft Excel, Access Database, Business Objects, SQL, SPSS, Japanese Language..., CRM, E-commerce, Process Improvement, New Business Development, Strategic Planning, Competitive Analysis, Program Management, Cross-functional Team..., Mobile Devices, SAP Business Software
Education
University of California, Irvine - The Paul Merage School of Business 2004 — 2006
MBA
Emory University
BA, Psychology
RealPage, Inc. August 2015 - Present
Carlisle & Gallagher Consulting Group, Inc. May 2015 - August 2015
Harris Corporation 2013 - 2014
MetroPCS 2009 - 2013
MetroPCS 2007 - 2008
Western Extrusion Corp. 2006 - 2007
Private Business 2001 - 2006
St. Louis Cardinals, Texas Rangers, Arizona Diamondbacks 1991 - 2000
Skills
Financial Analysis, Variance Analysis, Financial Reporting, Sarbanes-Oxley Act, Microsoft Excel, SAP BPC, Oracle Applications, Internal Financial..., Budgets, Account Management, Sales, Strategic Financial..., Forecasting, Financial Modeling, Internal Controls, Financial Planning, Leadership, Management, Team Building, Finance, Customer Service
Education
Dallas Baptist University
Bachelor of Business Administration (BBA), Finance and Managemement
MetroPCS July 2015 - Present
Skills
Trucking, Truckload, LTL, Dispatching, Transportation..., Container, 3PL, DOT Compliance, DOT regulations, Flatbed, Freight, Reefer, Transportation, CDL Class A, Shipping, DOT Regulations, Customer Service, Sales, Strategic Planning, Microsoft Office, Team Building, Training, Event Planning, Public Speaking, Social Media
Education
Columbus State Community College
Criminal Justice and Corrections
VSN Mobil 2014 - 2015
metroPCS 2007 - 2014
Clearwire, Inc 2006 - 2007
ClearSky Mobile Media, Inc 2006 - 2006
Sprint Nextel 2000 - 2005
Nextel 1996 - 2000
Verizon 1980 - 1996
Movilnet December 1991 - November 1994
Skills
Leadership, Cross-functional Team..., P&L Management, Operations Management, Business Planning, Sales Management, Strategic Planning, Team Building, Recruiting, Business Development, Strategy, Networking, Start-ups, Strategic Partnerships, Telecommunications, Management, Sales Operations, Wireless Networking, Team Leadership, New Business Development, Sales Process, Customer Retention, Contract Negotiation, Business Strategy, Program Management, Sales, Direct Sales, Project Management, Customer Experience, B2B, Marketing Management, Product Development, Solution Selling, Vendor Management, Mobile Devices, Income Statement, Organizational..., Senior Executive..., Vision Development, P&L Financial Management, Staff Development, Business Launch, Sales Channel..., Managing Distribution..., Driving Results, Customer Oriented, Compensation Structures, Leading Change, M&A experience, Executive Financial...
Education
Duke Fuqua School of Business 1984 — 1986
MBA, Business
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1976 — 1980
BSBA, Accounting
MetroPCS September 2007 - December 2011
Verizon Wireless April 2006 - July 2007
T-Mobile December 2003 - May 2005
Abacus Communications 2000 - 2002
Education
Dallas Baptist University
Psychology; psychology, religion; sociology
MetroPCS October 2013 - Present
MetroPCS October 2011 - October 2013
Independence Blue Cross January 2008 - March 2011
State Street 2006 - 2007
GMAC Commercial Mortgage September 2004 - March 2005
Com-Pak Services 1999 - 2001
Unified Computer Solutions, Inc. (UCS) 1999 - 1999
Skills
Reconciliation, Financial Reporting, General Ledger, Financial Analysis, Accounting, Strong Analytical Skills, Excellent..., Strong Customer..., Computer Proficiency, Windows NT Workstation,..., Microsoft Office Suite..., MS Visual Basic, Seagate Crystal Reports, PeopleSoft Financials 8, Enterprise Portfolio..., Microsoft SQL Server..., Microsoft Access 7.0, Microsoft SQL, Internal Controls, Auditing, Accruals, Finance, Crystal Reports, Account Reconciliation, Microsoft Excel, Visual Basic, PowerPoint, Access, Microsoft SQL Server, GAAP, Accounts Payable
Education
Temple University - Fox School of Business and Management 2002 — 2004
Bachelor of Business Administration (BBA), Finance
Community College of Philadelphia 1997 — 1999
Associates Degree in Liberal Arts
School of Information Technology (SIT)/ CSC Institute
The Marquette Hotel June 2015 - Present
The Marquette Hotel March 2015 - June 2015
Hilton Worldwide July 2014 - February 2015
Wakulla Suites February 2013 - July 2014
MetroPCS January 2011 - July 2011
Burger King Corporation 2008 - 2010
Skills
Organization, Time Management, Financial Goals, Maturity, Education, Well Mannered, Hospitality Industry, Hospitality, Customer Service, Microsoft Office, Event Management, Sales, PowerPoint, Hospitality Management
Education
University of Central Florida 2012 — 2014
Bachelor's degree, Hospitality Administration/Management
Brevard Community College 2009 — 2012
Associate of Arts (A.A.), General Studies
MetroPCS June 2014 - September 2014
Drexel University November 2013 - January 2014
Skills
Programming, Microsoft Word, PowerPoint, Microsoft Office, Java, Windows, Linux, Microsoft Excel, Eclipse, HTML, SQL, CSS, MySQL, PHP, XML, Python, Research, Teamwork, Software Development, Software Engineering, Wireshark, Arabic
Education
Drexel University 2013 — 2018
Bachelor's degree, Information Systems, Pre-Junior
Aegerion Pharmaceuticals September 2014 - Present
Novartis Institutes for BioMedical Research October 2013 - September 2014
MetroPCS January 2013 - August 2013
Verizon Wireless June 2011 - May 2012
Cornell University September 2008 - May 2011
Skills
Human Resources, Onboarding, Microsoft Office, Employee Relations, Applicant Tracking..., New Hire Orientations, Process Improvement, Data Analysis, Leadership Development, Talent Management
Education
Cornell University 2007 — 2011
Bachelor of Science (B.S.), Development Sociology
Jones Lang LaSalle January 2012 - Present
Tuff Financial Group June 2011 - January 2012
Navistar Inc February 2011 - April 2011
Millward Brown March 2010 - January 2011
American Institute of Gastric Banding August 2008 - February 2009
HRI - Temp Agency September 2007 - August 2008
Marquess & Associates - Temp Agency March 2007 - September 2007
MetroPCS March 2006 - March 2007
Greystar April 2005 - March 2006
Trio Video Corporation July 2000 - November 2004
Skills
Benefits Administration, Payroll, Background Checks, HRIS, Employee Relations, New Hire Orientations, Human Resources, Immigration Law, PeopleSoft, Employee Benefits, Microsoft Excel
Education
DePaul University
Bachelor, Business Management
Certified Legal Support October 1997 - Present
The Corea Firm May 2009 - August 2009
SkinzWraps June 2006 - April 2009
MetroPCS October 2002 - December 2005
Education
Dallas Baptist University 1997 — 1998
None, General
Arlington High School 1989 — 1989
Yes, General
Martin High School 1988 — 1989
Yes, General
Gunn Jr. High 1986 — 1987
N/A, Gneral
410 Booking Agency February 2008 - Present
410 Merchandising January 2006 - Present
Maverick Music Management December 2001 - Present
Major Label Scout 2008 - 2008
Killing Caroline 2007 - 2008
Supercell December 2001 - December 2005
MetroPCS 2003 - 2005
No Respect 1992 - 1995
Bangkok Shock 1990 - 1992
Education
Dallas Baptist University 1998 — 1998
No Declared Major
Richland Community College 1996 — 1997
No Declared Major
MetroPCS October 2010 - September 2013
McDonald's Corporation June 2010 - September 2010
Skills
Customer Service, Computer Network..., Sales Management, Direct Sales, Sales Process, Bilingual-English/Spanis..., Sportswear, College Basketball, Soccer, Acoustic Guitar, People Skills, People-oriented, Inspiring People, Team Leadership
Education
Long Beach city college 2013 — 2014
N/A, Anthropology
El Camino College 2010 — 2010
Sociology
Sony Pictures Entertainment March 2014 - Present
Gamefob Network March 2012 - Present
Turk Mcallister Photography March 2012 - Present
Sony Electronics November 2010 - March 2014
Macy's April 2010 - June 2011
MetroPCS September 2007 - April 2009
Skills
Lightroom, InDesign, Photoshop, Image Editing, Digital Photography, Customer Service, Adobe Creative Suite, Event Photography, Sales Operations, Customer Satisfaction, Retail, Wedding Photography, Sales, Inventory Management, Inventory Control, Microsoft Office, Loss Prevention, Warehousing, Distribution Center..., Product Marketing, Forklift Operator, animation producer, Logistics, Purchasing, Operations Management, Supply Chain, Supply Chain Management, Logistics Management, Shipping, Sales Management, Competitive Analysis, Social Media, Management, Marketing Strategy, Photos, Premiere, Windows 8, Telecommunications, Extended Warranty, Supervisory Skills, Independent Film, Illustrator
Education
Santa Monica College 2015 — 2017
Associate of Arts and Sciences (A.A.S.), Graphic Design
De Anza College 2007 — 2010
Political Science
Embry-Riddle Aeronautical University 2005 — 2006
Cornell University September 2009 - Present
Revolutionary Engines May 2012 - August 2013
MetroPCS May 2006 - August 2007
Systems Integration Solutions May 2000 - December 2001
Systems Integration Solutions May 1999 - May 2000
Skills
Research, Psychology, Developmental Psychology, Experimental Psychology, Cultural Psychology, EEG, Sexual Identity, LGBT community, LGBT rights, Statistics, R, SPSS, JMP, Python, Multivariate Statistics, Quantitative Research, Qualitative Research, Research Design, Program Development, Higher Education, Literature Reviews, Program Evaluation, Community Outreach, University Teaching, Grant Writing, Data Analysis
Education
Cornell University 2011 — 2015
Doctor of Philosophy (PhD), Developmental and Child Psychology
Cornell University 2009 — 2011
Master of Arts (M.A.), Developmental and Child Psychology
San Francisco State University 2007 — 2009
Master of Arts (M.A.), Human Sexuality Studies
University of California, Santa Cruz 2001 — 2005
Bachelor of Arts (B.A.), Anthropology
MetroPCS January 2015 - Present
Five 22 Consulting December 2012 - December 2014
Foremost Insurance November 2011 - December 2012
Titan Communications November 2003 - October 2011
Skills
Customer Service, Training, Sales, Customer Satisfaction, Call Center, Account Management, Sales Operations, Microsoft Office, Sales Management, Marketing, PowerPoint, Telecommunications, New Business Development, Business Development, Management, Leadership
Education
Davenport University
Seeking, Sport Management/Sport Marketing
MetroPCS December 2011 - Present
Kiki Hamann Canine Couture February 2008 - Present
House of Wu July 2010 - November 2011
Bath & Body Works November 2009 - November 2010
Skills
fluent in Portuguese, Fluent in Spanish, Sales Management
Education
Edison State Community College 2009 — 2011
business
T-Mobile, Frisco, TX July 2014 - February 2015
T-Mobile, Frisco, TX September 2013 - June 2014
Ericsson July 2013 - September 2013
Samsung Telecommunications America (via Nexgen Wireless) April 2013 - June 2013
MetroPCS - LA June 2012 - April 2013
MetroPCS June 2011 - May 2012
Rizzo Consulting, Inc. November 2010 - July 2011
Clearwire September 2009 - February 2011
Skills
RF, LTE, EVDO, CDMA, 4G, WiMAX, Drive Test, Microwave, Network Optimization, Wireless, TEMS, Testing, UMTS, Wireless Networking, Backhaul, Antennas, RF Engineering, Cellular Communications, T1, Optimization, Optical Fiber, 3G, WCDMA, Integration, RAN, MapInfo, Troubleshooting, IBWAVE CERTIFIED
Education
Davidson College
Economics and East Asian Studies
John E. Green Company October 2014 - Present
John E. Green Company May 2010 - Present
White Construction Company February 2009 - August 2010
AVL North America April 2008 - September 2008
MetroPCS July 2006 - March 2007
Alberici Constructors July 2005 - January 2007
Clayco 2002 - 2003
Skills
Troubleshooting, Active Directory, Access, Microsoft Office, Telecommunications, Project Management, Construction, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Network Security, Outlook, Network Administration, Visio, Budgets, Disaster Recovery, XP, 4G, Wireless, Contract Management, System Administration, Process Scheduler, Servers, Project Coordination, Purchasing, Windows 7, Contract Negotiation, Project Planning, Windows Server, Cellular Communications, Laptops, Process Improvement, Team Building, VPN, Strategic Planning, Program Management, SharePoint, Cisco Technologies, Networking, MS Project, Software Documentation, Windows XP, Printers, Operating Systems, Management, Supervisory Skills, Microsoft Project
Education
Davenport University 2005 — 2006
BS, Network Security
Davenport University 1999 — 2005
ABA, Computer Networking
St. Michael's High School 1988 — 1992
Jay Morrison Academy
Jay Morrison Academy
4G Wireless - Verizon Wireless December 2014 - Present
Wolfagang Puck Bar & Grill October 2014 - December 2014
None March 2014 - October 2014
Sprint 2012 - 2014
MetroPCS June 2011 - September 2012
Big O Tires September 2010 - June 2011
Macy's December 2010 - January 2011
Southwest Airlines October 2010 - October 2010
ASIG February 2008 - September 2010
Skills
Telecommunications, Customer Service, Microsoft Office, Financial Analysis, Analysis, Microsoft Excel, Leadership, Process Improvement, Finance, Business Analysis, Vendor Management, Forecasting
Education
College of Southern Nevada 2008 — 2010
In process, General Studies
Chaparral High School 2005 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
Marblelous Stone Works July 2014 - Present
Chamberlin Edmonds May 2013 - April 2014
Jamaica Hospital July 2012 - April 2013
Jamaica Hospital March 2012 - June 2012
MetroPCS October 2009 - May 2010
Off The Ave hairsalon May 2007 - September 2009
Skills
Managerial, Customer Service, Great communications..., Team Building, Team Management, Telephone Manner, Supervisory Experience, Time Management, Managed Money, Office Administration, Organization &..., Fast Learner, Bookkeeping, Microsoft Excel, Microsoft Word, Software Project..., QuickBooks, Outlook Express, Microsoft Office, Bilingual, Computer Proficiency, Investigative Reporting, Teamwork, Human Resources, Management
Education
DeVry University 2009 — 2012
Bachelor in Professional Studies, Health Services Administration, 3.69
Technical Career Institutes 2006 — 2008
Associate of Science (A.S.), Business Administration and Accounting, 3.27
Brownstein Group July 2015 - Present
Conrey Consulting, LLC January 2006 - Present
Bank of America Merrill Lynch May 2014 - December 2014
Signature Consultants May 2014 - December 2014
Platinum Realty Team 2012 - 2013
MetroPCS May 2011 - October 2012
The Rose Group 2009 - 2011
Performax 2005 - 2006
Humana 2003 - 2005
Skills
Leadership, Program Management, Project Coordination, Project Planning, Business Development, Leadership Development, Marketing Strategy, Lead Generation, Sales, Internet Entrepreneur, Social Media, Strategic Planning, New Business Development, Business Strategy, Online Marketing, Marketing, Social Media Marketing, Start-ups, Team Building, Business Innovation, Expert relationship..., Business Analysis, SEO, Social Networking, Management, Organizational..., E-commerce, Coaching, SEM, Team Leadership, Advertising, Sales Process, Content Strategy
Education
Duke University 1996 — 2000
Bachelor's degree, Business Economics and Markets & Management
University of North Florida 2001 — 2003
Master's degree, Educational Leadership and Instructional Technology
AKRAM INVESTMENTS LLC June 2014 - Present
AKRAM INVESTMENTS LLC. November 2010 - May 2014
MetroPCS August 2002 - May 2014
PLATINUM IMAGE INC. August 1997 - 1999
Skills
Active Directory, Telecommunications, Change Management, Microsoft Office, Wireless, Dental Assisting, Dental Technology, Micro Management, Retail, 4G, CDMA, Cellular Communications, Management, Microsoft Excel, Microsoft Word, Mobile Devices, Sales, Sales Management, T1, Time Management, Troubleshooting, CCNA
Education
Concordia University College of Alberta 1988 — 1989
Concordia University College of Alberta
MetroPCS November 2001 - Present
MetroPCS May 2012 - August 2012
Glenayre 2001 - 2001
SkyTel 2000 - 2001
SkyTel 2000 - 2001
SkyTel 1995 - 2000
SkyTel October 1989 - January 1995
SkyTel February 1994 - February 1994
Skills
Team Building, Product Development, Leadership, Teamwork, Wireless, Telecommunications, Account Management, LTE, Solution Selling, Customer Retention, Net Promoter Score, Execution capabilities, Mobile Devices, Cellular Communications, Team Leadership, Employee Training, 4G, Cross-functional Team..., Strategy, Management, Sales Operations, Sales, Direct Sales, Business Development, CRM, Customer Experience, Networking, Sales Process, Marketing, Retail, Negotiation, Customer Satisfaction, Strategic Partnerships, Strategic Planning, Product Marketing, Sales Management, Product Management, New Business Development, Marketing Strategy, B2B
Education
Eastern Illinois University 1984 — 1988
Bachelor of Science
MARIAN Central catholic High School
MarketSource Inc. May 2015 - Present
Marketsource April 2013 - Present
BDS Marketing November 2012 - April 2013
MetroPCS June 2009 - August 2012
MetroPCS June 2005 - June 2009
Toys R Us October 1999 - July 2005
Keep In Touch Cellular January 1995 - March 1997
Skills
Microsoft Office, Citrix, Amdocs Clarify, Broadtech, Inventory Management, Customer Escalation..., Retail Sales, Retail Category..., Mobile Technology, Communication, Wireless Communications..., Cellular Communications, Staff Development and..., Business Planning, Visual Merchandising, Computer Network..., product promotion and..., Technical Support, Customer Satisfaction, Public Relations, Merchandising, Retail, Team Management, Sales Management, Store Management, Profit, Customer Experience, Inventory Control, Customer Retention, P&L Management, Customer Service, Pricing, Sales Operations, Sales, Training, Management, Hiring, Networking, Staff Development
Education
Diablo Valley College 2009 — 2013
Bachelor of Arts (B.A.), Communication, General
Sf Comedy College 2012 — 2014
Public Speaking, Content Creation/Distribution
Riverside High School 1992 — 1995
High School Diploma, Communication, Journalism, and Related Programs
BlueStream Professional Services August 2014 - Present
Tempest Telecom Solutions July 2013 - July 2014
HNM Systems April 2013 - July 2013
MetroPCS July 2006 - April 2013
Sprint PCS March 2000 - July 2006
Nextel Inc. November 1999 - March 2000
Motorola Inc. December 1994 - October 1999
Yield Telecommunications Inc. March 1993 - December 1994
Aerotek February 1991 - March 1993
Telecom Network Specialists October 1989 - January 1991
Skills
CDMA, RF, Cellular Communications, EVDO, 4G, LTE, 3G, iDEN, Microwave, Optimizations, Drive Test, Distributed Antenna..., Ethernet, Optical Fiber, RF Engineering, Switches, Troubleshooting
Education
Riverside Community College
University of Phoenix
Dale Carnegie Course
DeVry University-California
United States Army Signal Center, Fort Gordon, GA
CSS Corp June 2012 - Present
Frontier Communications January 2012 - March 2012
Synectics Inc. January 2011 - September 2011
Verizon Wireless September 2009 - September 2010
MetroPCS 2010 - 2010
Nortel March 2008 - January 2009
AT&T July 2007 - December 2007
Tek Systems August 2006 - October 2006
AT&T June 1999 - December 2005
Skills
Telecommunications, Wireless
Education
Collin County Community College 2009 — 2013
working on BA
Dallas Baptist University
The Createch Group (Le Groupe Createch) October 2013 - Present
PECB 2011 - 2013
MetroPCS 2009 - 2010
Grupo Novatech 2006 - 2009
Lloyds TSB Bank plc 2003 - 2004
Skills
ISO 27001, Project Management, Team Leadership, Process Improvement, Risk Management, Iso 9000
Education
Cranfield University 2004 — 2005
Master of Science (M.Sc.), Manufacturing Consultancy
Universidad San Francisco de Quito 1998 — 2003
Bachelor of Science (B.Sc.), Industrial Engineering
Cisco April 2011 - Present
Expedia November 2009 - April 2011
Expedia September 2008 - November 2009
MetroPCS April 2008 - September 2008
AT&T October 2007 - April 2008
Cingular/AT&T Wireless January 2005 - September 2007
AT&T Wireless March 2004 - January 2005
AT&T Wireless December 2001 - March 2004
AT&T Wireless August 2000 - December 2001
AT&T Wireless November 1999 - August 2000
Skills
Data Center, Telecommunications, Wireless, Systems Engineering, Team Management, Team Building, Team Leadership, Cisco Technologies, Network Design, VoIP, Vendor Management, ITIL, WAN, Troubleshooting, Project Management, Routing, Process Improvement, Switches, Testing, SDLC, Security, ITIL Certified, Six Sigma, System Deployment, IP, ATM networks, Cisco Routers, Network Architecture, Networking, Continuous Improvement, Servers, Network Engineering, OSPF, IT Operations, Computer Network..., Enterprise Software, Network Administration, Technical Support, Routers, Frame Relay, Hardware, Cisco Nexus, TCP/IP, EIGRP, Call Centers, Routing Protocols, MPLS, Unified Communications, LAN-WAN, Managed Services
Education
Collin County Community College 2007 — 2009
The University of Texas at Austin 1986 — 1988
Van Horn High School 1982 — 1986
MetroPCS July 2015 - Present
Mosaic Sales Solutions January 2013 - July 2015
Dillards November 2011 - December 2012
T-Mobile August 2008 - October 2011
Alltel Wireless May 2007 - July 2008
AT&T Mobility April 2005 - May 2007
Skills
Microsoft Office, Workplace Writing, Bilingual-Spanish, Customer Satisfaction, Cold Calling, Customer Service, Sales, Call Center, Customer Retention, Customer Experience, Direct Sales, Retail, Sales Operations, Sales Management, Inventory Management, Account Management, Team Building, Merchandising, Forecasting, Team Leadership, Teamwork, Marketing, Outlook, Time Management
Education
The University of Texas at El Paso 2009 — 2011
Bachelor of Business Administration, Marketing
El Paso Community College 2008 — 2009
Associate of Arts, Business Administration
Lee Hecht Harrison March 2009 - Present
Career Connection 2008 - 2009
MetroPCS 2007 - 2008
Agli Design 2006 - 2007
Hilton HHonors Worldwide 1998 - 2005
Epsilon 1996 - 1998
Hilton 1989 - 1996
Skills
Public Speaking, Recruiting, Team Building, Temporary Placement, Training, Talent Acquisition, Team Leadership, Coaching, People Development, Networking, Employee Engagement, Management, Talent Management, Human Resources, Program Management, Project Management, Leadership Development, Employee Relations, Personnel Management, Deferred Compensation, Interviews, Leadership, Resume Writing, Employee Training, Organizational..., Career Counseling, Event Planning, Career Transitioning, Executive Coaching, Outplacement, Career Development, Management Development, Succession Planning, HR Policies, HR Consulting, Performance Management, Interview Preparation, Business Planning, Career Management, Change Management, Training Delivery, Onboarding, Career Assessment, Conflict Resolution, MBTI, Workforce Planning, Organizational..., Workshop Facilitation
Education
Eastern Michigan University
Bachelor of Science (B.S.), English Language & Literature
MetroPCS April 2015 - Present
ACS Advertising April 2014 - Present
Kirkland's, Inc. September 2013 - March 2014
Allstate March 2012 - December 2012
Allstate Insurance December 2007 - February 2012
American Savings Credit Union July 2003 - December 2007
Accountants & Bookkeepers Personnel February 1995 - January 2003
Casino Gaming Industry August 1993 - February 1995
Skills
Marketing, Online Marketing, Advertising, Event Management, Business Planning, Direct Marketing, Email Marketing, Marketing Strategy, Social Media Marketing, Marketing Communications, Social Media, Online Advertising, Digital Marketing, Lead Generation, Market Planning, Sales Management, Marketing Management, Sales, Marketing Research, Media Planning, Small Business, B2B Marketing, Direct Mail, Integrated Marketing, Management, Customer Retention, Account Management, Relationship Marketing, Trade Shows, Web Analytics, Internal Communications, Strategy, Competitive Analysis, Direct Sales, New Business Development, SEM, CRM, Public Relations, Social Networking, Cold Calling, Salesforce.com, B2B, Corporate Communications, Product Marketing, Strategic Partnerships, SEO, Sales Presentations, Life Insurance, Customer Experience, Sales Process
Education
University of Tennessee-Knoxville 1991 — 1993
BS Communications, Broadcasting - Sales-Marketing
Cornell University - Project Leadership 2008 — 2009
MetroPCS October 2010 - Present
MetroPCS January 2007 - October 2010
Thomaston Mills January 2005 - August 2007
Law offices of Thomas F. Grady Esq January 2002 - May 2005
ATD American Company January 2001 - January 2005
ATD American Company April 1998 - 2003
ATD American Company January 1998 - January 2001
Skills
Outlook, Data Entry, Spreadsheets, PowerPoint, Word, Excel, Office Management, Documentation, Access, MS Project, Procurement, Notary Public, Administrative Support, Billing, Telephone Skills, Scheduling, Quickbooks, Accounts Payable, Microsoft Office, Customer Service, Inventory Management, Time Management, Coordination, QuickBooks, Microsoft Excel, Software Documentation, Microsoft Word, Management, Analysis, Administrative..., Process Scheduler, Customer Satisfaction, Invoicing, Vendor Management, Wireless, Telecommunications, Sales
Education
Devry University - Keller Graduate School of Management 2008 — 2011
Masters, Public Administration
Temple University 2004 — 2007
Bachelors, Liberal Arts - Major Political Science
Community College of Philadelphia 1998 — 2003
Associates, Paralegal Studies
MetroPCS December 2013 - Present
NTELOS August 2010 - July 2012
AT&T September 2009 - July 2010
IPCS September 2008 - July 2009
US Cellular-Answer Wireless 2000 - August 2007
GTE Wireless October 1990 - November 2000
Skills
Sales Operations, Wireless, Telecommunications, Solution Selling, Account Management, Cross-functional Team..., Sales Management, Business Development, B2B, Sales, Selling, Channel, Team Building, Customer Satisfaction, Strategic Planning, Direct Sales, Leadership, Call Center, Retail, Product Management, VoIP, Telephony, MPLS, Training, Forecasting, Business Planning, Contract Negotiation, New Business Development, Strategy, Cold Calling, Customer Experience, Sales Process, Customer Retention, Management, Mobile Devices, Managed Services, Process Improvement, Salesforce.com, Change Management, Strategic Partnerships, M2M, Unified Communications, Cellular Communications, Broadband, Channel Partners, Co-location, Ethernet, Sales Presentations, 4G, Coaching
Education
Elmhurst College 2006 — 2007
MetroPCS July 2006 - October 2014
Sprint Nextel 2003 - 2006
RadioShack 1988 - 2003
Skills
P&L Management, Leadership, Account Management, Marketing, Customer Retention, Sales Operations, Sales Management, Direct Sales, Sales, Retail
Education
Florida State University
Bachelor's Degree, Business Management / Marketing
Columbia College Chicago
Communications
MetroPCS March 2012 - Present
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Research, Public Speaking, Sales, Team Leadership, Sales Management, Retail, Inventory Management, Coaching
Education
CUNY Bronx Community College 2014 — 2016
Associate's degree, Liberal Arts and Sciences, History
High school for law and public service 2008 — 2011
High school diploma
Self-employed May 2014 - Present
MetroPCS May 2014 - Present
Skills
Restaurant Management, Retail, Chemistry, Arabic, Money Management, Problem Solving, Cooking, Driving License
Education
Eastern Michigan University 2009 — 2013
Bachelor’s Degree, Chemistry
Eastern Michigan University 2009 — 2012
Bachelor's degree, Chemistry
MetroPCS June 2009 - Present
Dollar Tree Stores May 2008 - July 2010
Westpoint Home April 2004 - June 2007
Bally's Hotel & Casino March 2002 - September 2003
Skills
Wireless, Sales Management, Mobile, Wireless Networking, Team Leadership, Retail, Customer Service, Problem Solving, Inventory Management, Coaching, Customer Satisfaction, Billing, Customer Relations, Retail Management, Mentoring, Mobile Devices, Customer Retention, Music Production, Music Industry, DJ, Turntablism, Account Management, Direct Sales, Invoicing, Management, Product Marketing, Sales, Store Management, Telecommunications
Education
Richmond Community College 2007 — 2009
Elementry Education, Education
DeVry Institute of Technology 1992 — 1994
Electronics Technician, Electronics
Pleasantville High School 1987 — 1991
General
Harborside Health Center, Oakland CA September 2015 - Present
Eaze (eazeup.com) May 2015 - Present
MetroPCS October 2014 - November 2014
National Veterinary Associates July 2011 - July 2012
Made In A Free World January 2011 - June 2011
Westmont College September 2009 - May 2010
Starbucks June 2005 - April 2007
Skills
Photography, Entrepreneurship, Writing, Marketing Strategy, Twitter, Weebly, SMB, iOS, NFC
Education
Westmont College 2009 — 2011
Bachelor of Arts (B.A.), Communication, 3.3
Seattle Pacific University 2006 — 2008
General Education, Psychology
Cogswell Polytechnical College 2002 — 2002
Cinematography and Film/Video Production
Pcc Wireless Inc December 2014 - Present
Pomegranate Supermarket September 2014 - December 2014
Niva Boutique/ St. Regis Hotel April 2014 - June 2014
Financier Patisserie May 2012 - April 2014
Gourmet Garage NY August 2010 - March 2012
Fairway Market March 2010 - May 2010
MetroPCS June 2009 - March 2010
Wildlife Conservation Society August 2008 - November 2008
Chuck E. Cheese August 2007 - December 2007
E.A.T August 2007 - September 2007
Skills
Microsoft Word, Customer Service, Photoshop, HTML, English, Cashiering, Sales, Microsoft Office, PowerPoint, Teamwork, Research, Training, Data Entry, Microsoft Excel, Facebook
Education
CUNY Bronx Community College 2012 — 2014
Christopher Columbus High School 2000 — 2004
Diploma
T-Mobile USA April 2015 - Present
MetroPCS September 2010 - April 2015
Metro PCS October 2008 - September 2010
Verizon Wireless December 2006 - October 2008
Sprint PCS September 2000 - December 2006
Skills
Sales, Merchandising, Training, Direct Sales, Account Management, Wireless, Telecommunications, Sales Operations, Solution Selling, Customer Retention, Sales Management, Sales Process, Customer Satisfaction, B2B, Retail, Problem Solving, Customer Experience, Cross-functional Team..., Cold Calling, Team Management, Leadership, Call Centers, Salesforce.com
Education
Colorado Technical University 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management and Services
Colorado Technical University 2011 — 2014
Bachelor's Degree, Marketing
La Guardia Community College
Associate's Degree, Communication
CTEP September 2013 - Present
Microsoft September 2014 - June 2015
MetroPCS December 2011 - August 2012
Inland Congregations United for Change (ICUC) June 2009 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Event Planning, Leadership, Editing, Social Networking, Facebook, Windows
Education
DePauw University 2012 — 2016
University of Pennsylvania June 2015 - Present
University of Pennsylvania August 2011 - June 2015
Asset Management Services January 2011 - August 2011
MetroPCS October 2010 - December 2010
Milstein Adelman & Kreger LLP September 2009 - August 2010
Cornell University September 2008 - May 2009
Target June 2008 - October 2008
Skills
Creative Writing, Copywriting, General Awesomeness, Short Stories, Writing Cat Bios for..., Writing, Online Research, Spanish-speaking, Public Speaking, Highly motivated..., High Level Of..., Creative Problem Solving, Persuasive Presentations, Appointment Scheduling, Troubleshooting, Travel Planning, Critical Thinking, Editing, Spanish, Microsoft Office
Education
University of Pennsylvania 2012 — 2014
Master’s Degree, Liberal Arts and Sciences/Liberal Studies, Distinction
Cornell University 2005 — 2009
Bachelor of Arts (BA), English Language and Literature/Letters
Ericsson September 2011 - Present
MetroPCS April 2011 - September 2012
CompuCom November 2007 - August 2010
AT&T February 2007 - October 2007
Nokia February 2003 - November 2006
IP Communications March 2000 - October 2002
Web America Networks February 1999 - March 2000
Skills
T1, Switches, Wireless Networking, CDMA, LTE, EVDO, WAN, Computer Network..., Cisco Technologies, TCP/IP, Network Engineering, Routing, Routers, Telecommunications, Community Outreach, Navigation, Phone Etiquette, Wireless, Frame Relay, Ethernet, Troubleshooting, Networking, Optical Fiber, IP, MPLS, GSM, Network Design, Fiber Optics, VoIP, 4G, OSPF, LAN-WAN, ATM networks, Testing, BGP, 3G, SS7, SDH, Technical Support, UMTS
Education
Collin County Community College 1985 — 1986
Plano East Senior High 1983 — 1985
Diploma, Business Administration and Management, General
Elite Wireless January 2014 - Present
MetroPCS June 2010 - October 2012
MetroPCS September 2008 - June 2010
AT&T Wireless October 2007 - September 2008
Sprint Nextel October 2005 - February 2007
Nextel November 2002 - October 2005
Department of Human Services December 2001 - August 2002
Skills
Account Management, Training & Development, Training Staff, Team Motivator, Team Building, Strategic Leadership, Customer Service, Marketing Strategy, Social Media, Team Leadership, Retail, Retail Management, Sales Excellence, Selling, Sales, Forecasting, Management, New Business Development, Customer Satisfaction, Employee Training, Sales Operations, Business Development, Leadership, Cold Calling, Sales Process, Store Management, Sales Management, Mobile Devices, Telecommunications, Public Speaking, Wireless, Merchandising, Human Resources, Direct Sales, Salesforce.com, B2B, Marketing, Training, Cross-functional Team..., Program Management, Solution Selling, Product Management, Customer Experience, Customer Retention, Competitive Analysis, Product Marketing, Sales Presentations, Strategic Partnerships, P&L Management
Education
Community College of Rhode Island 2002 — 2004
Business Administration
Bishop Hendricken High School 1998 — 2002
MetroPCS May 2009 - Present
Simpson House Assisted Living Center August 2008 - August 2008
Skills
CDMA, 4G, Cellular Communications, LTE, Wireless, 3G, GSM, Sales, Administrative..., Office Administration
Education
Community College of Philadelphia 2009 — 2015
Pharmacy Technician/Assistant
Community College of Philadelphia
EarthLink 2013 - Present
Windstream March 2013 - Present
MetroPCS 2011 - 2012
Verizon Wireless 2007 - 2011
Education
Coastline Community College
Coursework in English, History, Biology and Mathematics
MetroPCS October 2014 - Present
MetroPCS August 2013 - October 2014
MetroPCS May 2010 - August 2013
MetroPCS March 2009 - May 2010
MetroPCS September 2008 - March 2009
MetroPCS January 2006 - September 2008
Sweet Success Consulting May 2005 - January 2006
Eden Success Management March 2003 - May 2005
First Resource Federal CU September 2001 - March 2003
Bank of America July 1998 - August 2001
Skills
Training & Development, Advanced Training, Team Building, Customer Satisfaction, Customer Retention, Leadership, Call Centers, Customer Experience, Net Promoter Score, Telecommunications, Customer Service, Training, Management, Sales Operations, Mobile Devices, Process Improvement, Marketing, Direct Sales, Account Management, B2B, Wireless, Brand Loyalty, Team Leadership, Cellular Communications, Marketing Strategy, Cross-functional Team..., CDMA, Retail, Solution Selling, Product Management, Sales Process, 4G, LTE, Product Marketing, Telephone Skills, Creative Problem Solving, Management Consulting, Employee Training, Customer Insight, Salesforce.com, Vendor Management, VoIP, CRM, Strategic Partnerships, Customer Loyalty, Behavior Change, Consumer Insights, Sales
Education
ECPI College of Technology 1999 — 2001
Network and System Administration/Administrator
CUNY York Financial Aid Office August 2014 - Present
Real Hospitality Group January 2015 - May 2015
Century 21 Department Stores October 2010 - January 2011
MetroPCS May 2009 - December 2010
Our Kids Place September 2006 - February 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Customer Service, English, Research, Human Resources, Public Speaking, Time Management, Social Media, Leadership, Team Leadership, Windows, HTML, Experience Working with..., Childcare, Human Resource..., Cashiers, Sales, Sales Management
Education
CUNY York College 2006 — 2015
Bachelor’s Degree, Human Resources Management
Martin Van Buren High School 2002 — 2006
High School
MetroPCS August 2014 - Present
Boost Mobile February 2009 - August 2014
Sprint October 2006 - February 2009
Skills
Telecommunications, Salesforce.com, Direct Sales, Account Management, Sales Operations, Solution Selling, Customer Satisfaction, Mobile Devices, Sales Management, Sales Process
Education
DeVry University 2011 — 2014
Bachelor's Degree, Technical Management w/ a concentration in Operations
Microsoft August 2015 - Present
Microsoft March 2014 - July 2015
Sony June 2012 - March 2014
MetroPCS January 2009 - June 2012
YMCA of Greater New York December 2005 - June 2007
Skills
Technical Support, Troubleshooting, Customer Service, Hardware, Customer Satisfaction, Training, Management, Sales Operations, Microsoft Office, Team-oriented, Windows, Wireless, Leadership, Teamwork, Networking, Sales, Team Leadership, Team Building, Retail, System Administration, Ticketing System, CRM, Microsoft Dynamics
Education
CUNY New York City College of Technology 2014 — 2016
Bachelor's Degree, Network Security and System Administration/Administrator
LaGuardia Community College 2003 — 2005
Associate's Degree, Network and System Administration/Administrator
Sprint 2014 - Present
MetroPCS May 2012 - August 2013
Verizon Wireless May 2011 - April 2012
Verizon Wireless April 2009 - May 2011
Skills
Outlook, Training, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Customer Satisfaction, English, Windows, Research, Teaching, Public Speaking, Team Facilitation, Crystal Reports, Reporting & Analysis, Auditing, Cold Calling, Business Development, Business Process..., Retail Sales, Merchandising, Account Management, Field Training, Field Operations, Small Business, Business Operations, Administrative Work
Education
Diablo Valley College
Business Administration and Management, General
Tommy Hilfiger October 2012 - March 2015
MetroPCS July 2012 - September 2012
Skills
Customer Service, Public Speaking, Youth Leadership, Sales, Loss Prevention, Microsoft Excel, Microsoft Word, Management, Cashiering, PowerPoint, Leadership, Typing, Bilingualism, Mannequin Styling, Visuals, Vocals, Youth Ministry, Pianist, Church Events
Education
East Los Angeles College 2015 — 2019
Associate's Degree, Nursing, freshmen
Colony High School 2011 — 2012
High School, General Education, 12
Samsung Network Services America February 2014 - July 2015
DebMed January 2012 - February 2014
MetroPCS December 2010 - December 2011
US Cellular March 2004 - November 2010
Cricket Communications January 2001 - March 2004
Sprint, PCS October 1998 - January 2001
LCC International, Inc. July 1996 - October 1998
Eastman Kodak July 1992 - July 1997
US Navy June 1983 - July 1992
Skills
CDMA, Wireless, Cellular Communications, GSM, Wireless Networking, RF Engineering, UMTS, Computer Network..., Antennas, Telecommunications, LTE, CDMA2000, MPLS, Testing, Optimization, Project Planning, Troubleshooting, EVDO, RF, VoIP, Mobile Devices, 4G, Switches, Network Engineering, Integration
Education
Keller Graduate School of Management of DeVry University
Master, Business Administration
DeVry University
Bachelor of Science, Business Administration
Excelsior College
Associate, Science
Global Employment Solutions 2013 - Present
National Agents Alliance Corporate 2013 - Present
GMAC ResCap 2012 - February 2013
MetroPCS February 2008 - May 2010
Skills
Mortgage Lending, Sales, Banking, Customer Service, Financial Analysis, Microsoft Office, Leadership, Goal Oriented, Management, Time Management, Insurance, Finance, Teamwork, Interviews, Recruiting, Food
Education
DeVry University-Pennsylvania 2006 — 2011
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations
Real Estate Academy 2011 — 2011
Real Estate
Community Academy of Philadelphia CS 2003 — 2006
High School Diploma, Honor Roll
TEKsystems September 2013 - Present
MetroPCS August 2011 - September 2013
WilliamRast February 2010 - August 2011
Pharmatek Laboratories May 2009 - November 2009
Pharmatek Laboratories May 2008 - May 2009
Darden Restaurants September 2003 - December 2007
Cruz Realty Group November 2005 - December 2006
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Market Research, Marketing, Database Administration, Press Releases, CRM, Vietnamese, Materials Management, Event Management, Salesforce.com, Promotions, Coordinating Events, Office Administration, Competitive Analysis, Field Marketing, Vendor Relationships, Customer Service
Education
San Diego State University-California State University 2006 — 2008
Bachelor's of Science, Business Administration
De Anza College 2003 — 2005
Business Administration and Management, General
Silver Creek High School 1999 — 2003
YMCA of Greater New York July 2015 - Present
LSS Life Safety Services® September 2013 - August 2014
Tales Of Wonder October 2011 - October 2012
Family Dollar December 2011 - June 2012
MetroPCS February 2011 - April 2011
Master Lou's Bakery April 2007 - March 2009
Skills
Customer Service, Security, Time Management, Dependable Team Player, High Level Of Accuracy, Learning Quickly, Highly Organized &..., Energetic team player, Adaptability, Flexibility, Leadership, Safety, Trusting Relationships
Education
CUNY New York City College of Technology 2015 — 2015
Certificate, Building/Property Maintenance, N/A
Brooklyn Networks 2013 — 2013
N/A, Telecommunications Technology/Technician, Trade School
Brooklyn Adult Learning Center 2012 — 2013
N/A, Computer Installation and Repair Technology/Technician, Trade School
East New York Transit Technical High School 2006 — 2010
High School Diploma, Electrical, Electronic and Communications Engineering Technology/Technician, 12
Honey October 2014 - Present
Tryst Gastropub January 2013 - Present
Stella & Dot May 2011 - Present
Blue Martini Lounge August 2010 - October 2012
MetroPCS February 2009 - March 2010
Skills
Business Operations, Budgeting &..., Staff Management, Strategic Planning, Sales Management, Customer Relations, Community Outreach, Research Analysis, Budgets, Research, Customer Service
Education
Colorado Technical University 2010 — 2013
Bachlors Degree, Business Administration-Marketing
University of Phoenix 2006 — 2008
Associates Degree, Business Administration
Elk Grove High 1999 — 2002
Apple July 2014 - Present
MetroPCS August 2011 - July 2013
Skills
Customer Service, Sales, Cosmetics, Retail Sales, Marketing, Technical Support, Customer Support
Education
The University of Georgia 2013 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
Dalton State College 2012 — 2013
AT&T May 2015 - Present
AT&T September 2013 - Present
AT&T July 2007 - September 2013
MetroPCS September 2009 - November 2011
Skills
Retail Sales, Customer-facing, Customer-focused Service, Sales Management..., Teamwork, Clear & Concise..., Leadership, Management, Training, Sales Management, Sales, Merchandising, Marketing Strategy, Customer Service, Sales Operations, Account Management
Education
Eastern Center for Arts and Technology 2004 — 2005
Certificate of Completion, Computer Networking Administration
Upper Moreland High School 2003 — 2005
Diploma
Medgar Evers College of The City University of New York 2011 - Present
MetroPCS January 2011 - March 2011
McDonald's Corporation June 2008 - December 2010
Skills
Website Development, Tutoring, Advertising, Microsoft Office, Garageband, Creative Writing, Speech Coaching, Speech, Writing, Social Media, Communication, Technology
Education
CUNY Medgar Evers College 2011 — 2015
Business Administration and Management, General
Freedom Academy High School 2006 — 2010
The Berge Group - Mazda/Volkswagen December 2013 - Present
Ardmore Toyota April 2012 - November 2013
MetroPCS August 2008 - February 2012
Chabaa Thai Bistro May 2007 - May 2008
National Agents Alliance March 2007 - May 2008
Aflac November 2004 - December 2007
Skills
Customer Satisfaction, Retail, Insurance, Direct Sales, Customer Service, Sales, Account Management, Outlook, Sales Management, Inventory Management, Team Building, Team Leadership, Time Management, Leadership, Marketing, Sales Process, Coaching, Management
Education
ITT Technical InstituteJuly 2004 2002 — 2004
Associates, Specialized Technology; Computer Network Systems
Drexel University
Citi August 2012 - Present
Layered Technologies March 2012 - August 2012
Lennox International November 2011 - March 2012
MetroPCS August 2011 - November 2011
Citigroup Inc January 2008 - August 2011
Windstream Communications March 2008 - August 2008
Getronics Inc January 2007 - March 2008
UPS Supply Chain Solutions January 2003 - December 2006
MPD Inc April 2002 - December 2003
Honeywell Avionics and Aerospace January 2000 - March 2002
Skills
Switches, Network Engineering, Troubleshooting, Routers, Cisco Technologies, OSPF, BGP, WAN, EIGRP, Network Design, VoIP, MPLS, Juniper, QoS, Cisco Nexus, Routing Protocols, IPSec, VLAN, Networking, MPLS VPN, VPN, Data Center, Routing, Hardware, Cisco IOS, Network Architecture, Firewalls, LAN-WAN, TCP/IP, IP, Disaster Recovery, CCNP, Ethernet, Cisco Routers, Microsoft Certified..., Telecommunications, System Deployment, Network Administration, Active Directory, Software Installation, Frame Relay, CCNA, Avaya, Unix, Network Security, Servers, Wireless Networking, Security, Testing, Juniper Technologies
Education
Colorado Technical University 2012 — 2014
Bachelor's Degree;, Business Administration and Management, General
ITT Technical Institute 1990 — 1992
Associates, Electronic Engineering Technology
MetroPCS April 2011 - Present
Clearwire June 2009 - April 2010
Sprint Nextel July 2002 - April 2009
Sprint 2002 - April 2009
Nextel 2002 - April 2009
LCC International 1994 - 2002
LCC April 1994 - June 2000
Rogers Communications July 1992 - January 1994
Skills
RF Engineering, CDMA, 4G, EVDO, LTE, WiMAX, RF, Network Optimization, MapInfo, Wireless, Microwave, 3G, iDEN, Actix, RF Planning
Education
Dalhousie University 1989 — 1992
BSc, Engineering
Dalhousie University 1989 — 1992
Bachelor of Science (BSc), Engineering
MetroPCS September 2008 - Present
Computec June 2007 - May 2008
Education
East Central University
Bachelor of Science, Business Administration (Finance)
Northeastern Junior College
Business Administration (Finance)
Cricket Wireless- subsidiary of AT&T Inc April 2015 - Present
MetroPCS March 2011 - April 2015
ALPFA Boston October 2010 - October 2011
Creative Solutions Marketing January 2006 - November 2010
Elite Storage Solutions (formerly Boston Rack International) March 2008 - June 2010
Nimusham, Inc. 2003 - 2006
Market Trends Group January 2000 - January 2004
Education
Northeastern University - Graduate School of Business Administration 2006 — 2008
MBA, Business Administration and Management, General
Interamerican University 2001 — 2004
BBA, Management, Human Resource
MetroPCS January 2015 - Present
Mohegan Sun at Pocono Downs March 2013 - August 2014
Trident Enterprise May 2008 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Sales, Research, Leadership
Education
East Stroudsburg University of Pennsylvania 2010 — 2014
Chemical Biotechnology
Comcast Cable June 2014 - Present
Protocol Global Solutions December 2011 - Present
Wholesale April 2009 - November 2011
MetroPCS June 2007 - December 2008
Citifinancial June 2006 - June 2007
Primerica June 2002 - June 2006
Sprint Nextel February 2001 - March 2002
Skills
Inside Sales, Sales Management, Customer Service, Leadership, Solution Selling, Retail, Business Development, Management, Marketing, Negotiation, Sales, Training
Education
North Hampton Community College 1991 — 1993
AA, Early Childhood Education/Psychology
Eastern Mennonite University 1990 — 1991
Associates Degree, Computer Science
Manchester High School 1984 — 1989
Diploma, General Studies
T-Mobile May 2013 - Present
MetroPCS July 2010 - May 2013
MetroPCS February 2009 - June 2010
Sprint Nextel November 2001 - January 2009
US Navy January 1994 - January 1998
Skills
Time Management, Project Management, Team Building, Motivated self-starter, Resource Management, CDMA, LTE, DAS, Microsoft Office 2007
Education
Pennsylvania College of Technology 2004 — 2014
Bachelor's of Science Degree, Technology Management
Penn State University 2001 — 2001
Associate of Arts and Sciences (A.A.S.), Nanotechnology
Delaware County Community College 1998 — 2001
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
MetroPCS June 2011 - Present
MetroPCS October 2009 - July 2011
Endless Communications/Cape Cod Wireless February 2004 - July 2009
Skills
Sales Operations, Management, Sales, Leadership, Training, Selling, Retail, Wireless, Merchandising, Customer Service, Cellular Communications, Teamwork, 4G, Account Management, B2B, Channel, Cold Calling, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Microsoft Excel, Microsoft Office, Mobile Devices, New Business Development, PowerPoint, Product Marketing, Public Speaking, Sales Management, Sales Process, Solution Selling, Team Leadership, Telecommunications
Education
Community College of Rhode Island 2001 — 2002
Educational Studies
Shea High School 1997 — 2001
MetroPCS 2007 - May 2013
Sprint August 1996 - August 2006
Sprint Nextel 1996 - 2006
Contel cellular 1990 - 1993
Skills
Solution Selling, Account Management, Mobile Devices, Wireless, Strategy, Start-ups, Sales Management, Team Building, Leadership, Management, Direct Sales, Cellular Communications, Customer Retention, Telecommunications, CDMA, Marketing Strategy, Sales Operations, Strategic Partnerships, Business Development
Education
Emory and Henry College 1974 — 1979
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
MetroPCS October 2013 - Present
Assurant Solutions August 2013 - October 2013
StepUp Mobile, LLC. December 2011 - August 2013
NTELOS January 2010 - December 2011
Dish Network July 2008 - February 2010
TMobile 2007 - 2007
T-Mobile, USA 1997 - 2007
T-Mobile Wireless 1997 - 2007
T-mobile 1997 - 2007
Skills
Selling, Wireless, Strategic Partnerships, New Business Development, Business Development, Sales Management, Contract Negotiation, Direct Sales, B2B, Mobile Devices, Solution Selling, Sales Operations, Account Management, Sales, Telecommunications, Product Management, Cross-functional Team..., Product Marketing, Channel Partners, Sales Process, Customer Experience, Salesforce.com, Start-ups, Managed Services, Competitive Analysis, Go-to-market Strategy, VoIP, Call Centers, Strategy, SaaS, Customer Retention, International Sales, P&L Management
Education
Colorado State University 1987 — 1992
BS, Business Administration and Management, General
AT&T February 2013 - Present
Cricket Communications February 2012 - August 2012
Verizon Wireless January 2011 - December 2011
Cricket Communications May 2008 - March 2011
Verizon Wireless Shertz,Texas August 2010 - November 2010
MetroPCS June 2006 - December 2007
Skills
T1, EVDO, SS7, Networking, Telecommunications, Switches, Troubleshooting, 4G, Cisco Technologies, Computer Hardware, Integration, CDMA, ATM networks, Ethernet, Routers, LTE, VoIP, Cellular Communications, 3G, Fiber Optics, Wireless, IP, Computer Network..., Wireless Networking, Network Design, Microwave, Optical Fiber, UMTS, GSM, Network Engineering
Education
Dallas County Community College 1975 — 1977
AA, General
Cause Engagement Associates April 2015 - Present
MetroPCS August 2014 - January 2015
Mosaic Sales Solutions May 2010 - July 2014
INNOVA Marketing September 2011 - October 2013
USMP/The Marketing Arm August 2011 - March 2012
T-Mobile June 2009 - October 2009
Entertainment & Sports International April 2008 - September 2009
TrashTalk FCM September 2007 - April 2008
4 Reel Entertainment 1998 - 2008
Marketing Connections 2006 - 2006
Skills
Strategic Planning, Word, Event Management, Media Relations, Team Management, Staff Training, Demonstrations, Experiential Marketing, Promotions, Guerrilla Marketing, Event Planning, Event Marketing, Trade Shows, Relationship Marketing, Microsoft Word, Facebook, Brand Management, Digital Marketing, Public Relations, Social Media, Integrated Marketing, Experiential Events, Marketing, Entertainment, Sponsorship, Field Marketing, Product Demonstration
Education
Columbia College Chicago 1998 — 2002
T-Mobile December 2013 - Present
MetroPCS April 2011 - November 2013
MetroPCS May 2007 - March 2011
Sprint October 1998 - May 2007
T-Mobile March 1997 - October 1998
Skills
CDMA, RF Engineering, Cellular Communications, 4G, LTE, EVDO, Antennas, WiMAX, Wireless, RF, Microwave, RF design, Backhaul, Telecommunications, Computer Network..., Switches, UMTS, 3G, GSM, WCDMA, Integration, 2G, System Deployment, RAN, Network Design, Network Optimization, Wireless Networking, MapInfo, DAS, WiFi, Actix, GPRS, TDMA, Edge, CDMA2000, Optical Fiber, Fiber Optics, Mobile Communications, TEMS, Wireless Broadband, HSPA, Communications Audits, Optimization, Drive Test
Education
Columbia University in the City of New York 1996 — 1997
MS, Electrical Engineering
Columbia University in the City of New York 1992 — 1996
BS, Electrical Engineering
MetroPCS Estimating Administrative AssistantAlberici Constructors2005 - Present
Education
Davenport University 1999 — 2006
AT&T April 2014 - Present
AT&T Mobility November 2012 - April 2014
AT&T Mobility November 2010 - October 2012
MetroPCS November 2009 - November 2010
MetroPCS May 2007 - October 2009
Broadlane January 2007 - May 2007
Broadlane March 2005 - December 2006
Education
The University of Texas at Dallas 2000 — 2001
MS, MIS
Dallas Baptist University 1998 — 1999
BS, MIS
Self Employed January 2014 - Present
S-Com Contractor for Alcatel-Lucent April 2013 - August 2013
Overland Contracting August 2012 - April 2013
Specialized Telecom, Inc. January 2012 - July 2012
MetroPCS January 2011 - December 2011
Bemis Development February 2009 - December 2010
Sprint Nextel 2004 - 2008
Bechtel 2003 - 2004
Skills
Site Acquisition, Site Development, CDMA, Construction Management, Wireless, LTE, Zoning, Construction, Contract Management, UMTS, Contract Negotiation, Process Scheduler, 4G, Project Planning, Microwave, WiMAX, Project Management, Backhaul
Education
Ecotech Institute 2012 — 2014
Associate's Degree, Energy Efficiency, 4.0
Hondros College 2003 — 2003
Real Estate License
The University of Akron 1991 — 1997
Bachelor of Engineering, Construction Technology
Payless Wireless Accesories December 2012 - Present
SK Traders INC September 2011 - Present
MetroPCS April 2011 - Present
HSBC May 2010 - June 2010
Royal Bank of Scotland June 2008 - August 2008
Aga Khan University May 2007 - June 2007
Skills
Sales Management, Telecommunications, Account Management, Team Building, Contract Negotiation, Team Leadership, Business Strategy, Team Management, Financial Analysis, Negotiation, Sales, Direct Sales, Wireless, New Business Development, Operations Management, Entrepreneurship, Management, Business Development, Human Resources, Retail, Customer Retention
Education
Dalton State College 2011 — 2013
Bachelor's degree, Business Administration and Management, General, A
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology 2008 — 2011
Bachelor's degree, Management and Accounting
MetroPCS October 2012 - Present
Metro Pcs March 2008 - August 2012
Circuit City January 2007 - March 2008
Best Buy March 2004 - January 2007
Good Guys 1997 - 2004
Skills
Wireless, Telecommunications, Sales Management, Customer Satisfaction, Retail, Sales, Direct Sales, Sales Operations, Store Management, Cellular Communications, Customer Retention, Account Management, Loss Prevention, Solution Selling, Inventory Control, Selling, Inventory Management, B2B
Education
Oceana High School 1991 — 1993
College of San Mateo
Liberty Electric Power / Dynegy May 2013 - Present
MetroPCS February 2009 - May 2013
Pepsi Bottling Group July 2004 - February 2009
Schneider National Bulk Carriers March 2001 - July 2004
Navy Inventory Control Point April 1974 - December 2000
Skills
Vendor Management, Process Scheduler, Operations Management, Logistics, Inventory Management, Warehousing, Telecommunications, Wireless
Education
Drexel University - LeBow College of Business 1971 — 1976
BS Business Admin, Marketing, Ligistics
Toms River High School South 1968 — 1971
MetroPCS June 2008 - February 2014
MetroPCS June 2008 - June 2013
AIU LLC November 2007 - January 2008
Magnetk Telecom Power Systems June 2003 - March 2007
EY June 1999 - November 2002
Skills
Accounts Payable, General Ledger, Invoicing, Check Processing, Accounts Receivable, Customer Satisfaction, Leadership, Fixed Assets, Financial Reporting, Account Reconciliation, Variance Analysis
Education
Dallas Baptist University
MetroPCS July 2007 - Present
MetroPCS April 2006 - July 2007
MetroPCS December 2005 - April 2006
Bell Labs Lucent Technologies January 1996 - December 2005
TLC Bed and Breakfast December 2001 - September 2003
AT&T January 1988 - December 1996
AT&T June 1985 - January 1988
Soundtrack Inc April 1983 - May 1985
Skills
Wireless, Telecommunications, Mobile Devices, Direct Sales, Solution Selling, Account Management, Sales, Cold Calling, B2B, New Business Development, Cellular Communications, Competitive Analysis, Team Leadership, LTE, 4G, GSM, CRM, Project Management, Sales Process, Pre-sales, 3G, Program Management, Customer Service, Trade Shows, Training, Marketing, Retail, Market Planning, Marketing Strategy, Team Building, Retail Sales, Merchandising, Quotas, Indirect Channel Sales, Indirect Sales Channels, Marketing Management, Mobile Communications
Education
Dallas Baptist University
Business, Business Administration, Management and Operations
Constant Contact September 2011 - Present
MetroPCS October 2009 - September 2011
Emmanuel College - Andrew Yosinoff September 2006 - November 2008
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Call Centers, Troubleshooting, Salesforce.com, Online Community..., Mac OS, Windows, Telephone Skills, Access, Retail, Time Management, Technical Support, Data Entry, Training, Invoicing, Administration, Teamwork, Process Scheduler, Software Documentation, Sales, Team Leadership, Inventory Management, System Administration, Computer Hardware, Account Management
Education
Emmanuel College 2005 — 2009
B.A., Business Management
MetroPCS March 2010 - May 2014
AT&T March 2001 - September 2009
AT&T June 1999 - March 2001
AT&T June 1997 - June 1999
Adler Services October 1994 - May 1997
H. J. Behrman January 1993 - October 1994
KPMG US March 1991 - August 1992
Skills
Journal Entries, Tax Returns, General Ledger, Tax Preparation, Accounting, Income Tax, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Accounting, Internal Audit, External Audit, Financial Audits, Financial Reporting, Auditing, Variance Analysis, Process Improvement, Internal Controls, Budgets, Financial Analysis, Finance, Financial Statements, Analysis, Fixed Assets, Accruals, Tax, GAAP, Cash Management, Invoicing, Sarbanes-Oxley Act, Sarbanes-Oxley, Managerial Finance, Cost Accounting, Strategic Financial..., Forecasting, Bank Reconciliation, Expenses, Management, Financial Modeling, Due Diligence, Vendor Management, Corporate Finance, Revenue Recognition, CPA
Education
Fairleigh Dickinson University 1990 — 1992
MBA, Accounting
Seton Hall University 1984 — 1988
BS, Mathematics
MetroPCS September 2014 - Present
Cricket Wireless March 2012 - September 2014
Cricket Communications October 2011 - March 2012
EXPRESS December 2010 - October 2011
EXPRESS September 2010 - December 2010
EXPRESS October 2008 - September 2010
JMS Consultations, Inc May 2008 - August 2008
Skills
Sales, Retail, Management, Merchandising, Marketing, Event Management, Sponsorship Activation, Event Planning, Customer Service, Research, Sales Management, Photoshop, Public Relations, Blogging, Marketing Communications, Telecommunications, Microsoft Excel, Microsoft Office, Coaching, Data Analysis, Leadership, Training, Cross-functional Team..., Budgets, Press Releases, Business Planning, Project Planning, Social Media Marketing, Sales Operations, Sponsorship, Marketing Strategy, Social Networking, Newsletters, Social Media
Education
Columbia College Chicago 2006 — 2009
Bachelor of Arts, Marketing Communication Concentration on Public Relations
McHenry County College 2007 — 2009
General Education
Robert Half International January 2011 - Present
Hilton Reservations June 2012 - December 2012
MetroPCS December 2011 - May 2012
City of Rolwett July 2011 - December 2011
Titus Transportation through Robert Half Mgmt January 2011 - June 2011
Rexel February 2008 - April 2010
2100 Ross Communications (Square One Advertising/SouthWest Media Group) June 2005 - February 2008
Trammell Crow Company September 2003 - February 2005
Monarch Dental Associates April 2002 - June 2003
Sealed Air Corp. April 2001 - April 2002
Education
DeVry University 1995 — 1999
Bachelors, Accounting
MetroPCS July 2014 - Present
Sprint Nextel March 2011 - August 2014
Sprint February 2010 - March 2011
Education
Columbia Basin College 2002 — 2004
Associate of Arts (A.A.), General Studies
MetroPCS November 2005 - Present
Hartland Consolidated Schools December 1999 - November 2005
Skills
Telecommunications, Wireless, 4G, Vendor Management, Cellular Communications, Mobile Devices, CDMA
Education
Eastern Michigan University 2000 — 2005
BS, Math, General Science, Education Certification
Sprint June 2015 - Present
MetroPCS November 2013 - June 2015
Skills
Solution Selling, Direct Sales, Managed Services, Account Management, Salesforce.com, Cold Calling, Selling, Wireless, Sales Process, Sales Management, Sales Operations, Sales Presentations, Telecommunications, Customer Retention, Unified Communications, Sales
Education
Concordia College 1989 — 1994
Bachelor's degree, Exercise Physiology
MetroPCS September 2010 - Present
MetroPCS October 2006 - September 2010
T-Mobile 2004 - 2006
Skills
Wireless, Telecommunications, Direct Sales, Account Management, Sales Operations, Mobile Devices, Customer Retention, Sales, Sales Management, Cellular Communications, Competitive Analysis, Retail, Merchandising, Team Leadership, Customer Satisfaction, Management, Selling, Marketing, Salesforce.com, Sales Process, Forecasting, Product Marketing, Solution Selling, Strategic Partnerships, Start-ups, Contract Negotiation, Training, Advertising, Strategic Planning, New Business Development
Education
Wayne State University 2010 — 2014
MBA, Finance/Human Resources
Eastern Michigan University 2004 — 2006
BBA, Accounting
MetroPCS January 2009 - March 2011
Education
Johnson & Wales University 2011 — 2013
Community College of Rhode Island 2006 — 2008
AA, Business
American Airlines July 2014 - Present
Sprint Nextel November 2011 - June 2014
Cellular Sales Of South Florida January 2011 - August 2011
MetroPCS May 2010 - December 2010
Verizon Wireless June 2007 - December 2009
Verizon Wireless May 2006 - June 2007
Skills
Wireless, Customer Satisfaction, Telephone Skills, Sales Support, Retail, Customer Service, Account Management, Telecommunications, POS, Sales Operations, Customer Experience, Management, Sales, Direct Sales, Customer Retention
Education
Beacon High School 2001 — 2005
Advanced Regents Diploma 2005
Broward College
Marketing Associates
Dutchess Community College
Business Management Associates, 2006
Ericsson August 2012 - January 2013
MetroPCS October 2011 - August 2012
AT&T 1978 - 2010
Skills
-Working in Mobility..., Working in markets..., Tellabs 5500-grow in..., Optical Systems-grow in..., Resolved service...
Education
Collin County Community College
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
Irving High School
MetroPCS June 2012 - Present
Rug Doctor September 2007 - June 2012
Rug Doctor December 2001 - September 2007
Rug Doctor July 1999 - December 2001
Skills
Process Improvement, Business Analysis, Human Resources, Team Building, Forecasting, Vendor Management, Customer Service, Retail, Team Leadership, Inventory Management
Education
UTD 2005 — 2007
Collin County Community College 1999 — 2005
Associates Degree, Lberal Arts
MetroPCS July 2005 - Present
Walgreens 2008 - 2009
Skills
Graphic Design, Computer Graphics, Hip-hop dance, Spearheading Projects, Public Speaking, Stage Performance
Education
San Jose State University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Communication Studies
De Anza College 2005 — 2009
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Baptist Health May 2014 - Present
BEST WESTERN PLUS February 2013 - Present
MetroPCS February 2012 - Present
Westco Co May 2009 - June 2011
Camden Pediatris June 2004 - May 2007
Skills
Microsoft Office, Team Building, Telecommunications, Management, Office Administration, Clerical Skills, Document Management, Filing, Multi Tasking, Bookkeeping, Communication, Program Management, Customer Service, Sales, Telephone Skills, Customer Satisfaction, PowerPoint, Data Entry, Outlook, Inventory Management, Leadership, Microsoft Excel
Education
College of Coastal Georgia 2008 — 2010
Associate of Science (A.S.), Criminal Justice and Corrections
Lock&Lock June 2011 - January 2014
Verizon Wireless August 2009 - June 2011
MetroPCS October 2007 - August 2009
Skills
HTML5, CSS, JavaScript, Photoshop, Microsoft Office
Education
Collin County Community College 2013 — 2014
Web Development Certificate
University of Alabama
BS, Management
MetroPCS February 2008 - Present
Zain Jordan 2005 - 2006
Education
Everest University-North Orlando 2006 — 2008
Master's degree, International Business
Jami'at Amman Al-Ahliyya 2001 — 2005
Bachelor's degree, Computer Science
Equipower Resources / Liberty Electric Power May 2013 - Present
MetroPCS February 2009 - May 2013
Pepsi Bottling Group July 2004 - February 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets, Strategic Planning
Education
Drexel University - College of Business and Administration 1971 — 1976
Bachelor of Science (BS), Marketing & Physical Distribution
T-Mobile October 2014 - Present
MetroPCS July 2006 - Present
Sprint Nextel March 2000 - July 2006
Skills
CDMA 1X, LTE, DAS Networks, 4G, Cell site design, Cell Site Construction, RF, Microwave Links, Ethernet, Project Management, Team Leadership, Cellular Communications, EVDO, UMTS, Microwave, CDMA, Network Optimization, Antennas, RF Engineering, T1, Networking, Troubleshooting, WiMAX, 3G, Integration, WCDMA, Backhaul, MapInfo, SDH, Wireless Networking, GSM, WiFi, RNC, Wireless, Drive Test, HSPA, Edge, GPRS, Wireless Broadband, TDMA, Optical Fiber, Fiber Optics, Spectrum Analyzer, 2G, Computer Network..., RAN, HSDPA, DWDM, ATM networks, Transmission
Education
DeVry University-California 1998 — 2000
Associate's of Applied Sciences degree- Electronics, Electrical, Electronics and Communications Engineering, 3.92 GPA; Deans List; Honnors
Alcatel-Lucent March 2013 - Present
MetroPCS January 2006 - February 2013
Sprint June 1998 - August 2000
Skills
Operations Management, Wireless Networking, LTE, 3G, 4G, CDMA, Ethernet, GSM, IP, Microwave, RF, SS7, Switches, Telecommunications, UMTS, WiMAX, Wireless, Fiber Optics, 2G, RF Engineering
Education
DeVry University-Ohio 1993 — 1996
BSEE, Electrical and Electronics Engineering
MetroPCS June 2008 - Present
Alcatel-Lucent January 1998 - May 2008
US Navy June 1989 - June 1993
Education
DeVry Institute of Technology 2001 — 2005
Bachelor's degree, Electronics Engineering Technology
CUNY Bronx Community College 1996 — 1997
Associate in Applied Science, Electrical Technology
Verizon Wireless April 2013 - Present
MetroPCS 2003 - 2013
Skills
Electronics, Electronics Repair, Electronics Technology, CDMA, LTE, Cellular Communications, RF, Linux, Wireless, Wireless Networking, EVDO, Mobile Devices, VoIP, Telecommunications, Troubleshooting
Education
Dalton State College
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology/Technician, 4.0
MetroPCS January 2013 - Present
MetroPCS 2013 - Present
Yankee Sheetmetal May 2006 - December 2012
O,R & L Property managemant February 2005 - January 2006
Education
Eli Whitney Technical High School 2000 — 2004
Cricket Wireless November 2013 - Present
MetroPCS June 2013 - November 2013
Odyssey Mobile LLC June 2010 - December 2012
Custom T-Shirts and More December 2011 - July 2012
Skills
Leadership, Superior Sales..., Problem Solving, Team Management, Customer Service, Purchase Management, Purchasing Negotiation, Motivational Speaking, Friendly Personality, Account Management
Education
ITT Technical Institute-Cordova 2011 — 2014
Bachelor's degree, Electrical and Electronics Engineering
Cuyahoga Community College 2009 — 2010
MetroPCS June 2011 - June 2012
Ken's Mobile Repair June 2010 - March 2011
Circuit City January 2006 - June 2008
Just Laziz June 2005 - January 2006
Skills
Music, Recording, Music Production, Songwriting, Music Industry
Education
De Anza College 2012 — 2015
Associate's Degree, Computer Science, 2.5 GPA
Accountants Consulting Group August 2015 - Present
MetroPCS September 2014 - July 2015
Costa's Mediterranean Cafe July 2014 - September 2014
Longest Student Health Center- Health Education & Wellness January 2014 - May 2014
Mississippi State University January 2013 - May 2013
Lowndes County Recreation Department June 2011 - June 2011
Hamilton High School June 2006 - May 2010
Tombigbee Country Cafe March 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Facebook, Cpr Certified, Time Management, Social Networking, Editing, Health Education, Sports, Exercise Physiology, Team Leadership, Critical Thinking
Education
Mississippi State University 2010 — 2014
Bachelor of Science (BS), Kinesiology
Itawamba Community College 2012 — 2013
East Mississippi Community College
Velocity Express 2007 - 2013
MetroPCS January 2003 - June 2007
Skills
Operations Management, Sales, Customer Service, Dispatching, Multi Tasking, Organization, Accounts Payable, Recruiting, Hiring, Interviews, Auditing
Education
College of San Mateo 1993 — 1998
Business Administration, Management and Operations
Advantage Sales & Marketing June 2014 - Present
MetroPCS June 2012 - June 2014
T-Mobile June 2007 - June 2010
Skills
Talent Acquisition, Sales Management, Relationship Building, Recruiting, Sales, Time Management, Team Management, Teamwork, Employee Training, Team Building, Quality Assurance, Human Resources
Education
Southern New Hampshire University 2015 — 2017
Sociology
Community College of Rhode Island 2010 — 2012
Business, Management, Marketing, and Related Support Services