Experience
iQ Solutions Group, LLC.   April 2014 - Present
Xerox  May 2010 - May 2014
EMC  June 2005 - May 2010
Sarcom   October 1985 - May 2005

Skills
Information Architecture, Information Technology, IT Service Management, Enterprise Architecture, Storage, IT Strategy, Consulting, Management, Professional Services, Servers, Solution Architecture, Disaster Recovery, Cloud Computing, Virtualization, HP, Storage Area Networks, Data Center, VMware, Enterprise Software, Managed Services, Solution Selling, ITIL, SAN, Storage Virtualization, IT Management, Enterprise Storage, Pre-sales, Business Continuity, High Availability, CRM, IT Outsourcing, System Deployment, Architectures

Education
DeVry University-Ohio   1982 — 1984
Electronic Technician Degree, Electrical, Electronic and Communications Engineering Technology/Technician

Experience
The Ohio State University Wexner Medical Center  February 2013 - Present
Nationwide Childrens Hospital  March 2006 - February 2013
Nationwide Childrens Hospital  August 2002 - March 2006
Spherion  January 2002 - August 2002
Sarcom   October 1996 - April 2001

Skills
Project Management, Visio, MS Project, Healthcare, Process Improvement, PMP, Software Documentation, Disaster Recovery, Program Management, PMO, Healthcare Information..., ITIL, Management, Business Process, SharePoint, Databases, Budgets, Training, Project Portfolio..., Analysis, Microsoft Project

Education
DeVry University   1993 — 1998
Bachelor’s Degree, Electrical, Electronic and Communications Engineering Technology/Technician

Experience
Absolutely Amazing Travel   June 2014 - Present
Travel Leaders of Tomorrow   April 2013 - May 2014
Sarcom   March 2005 - November 2012
Wareforce  December 2003 - March 2005
Albertsons  April 1998 - April 2004
Lucky Stores  October 1992 - April 1998

Skills
Computer Industry, Retail Food, SX, Trend, Computer-savvy, Computer Hardware, Printers, Dell Computers, Laptops, Windows, Information Technology, HP, Sales Process, IT Sales, Hardware, Channel Partners, Cloud Computing, Customer Service, Enterprise Software, Managed Services, SaaS, Solution Selling, Storage, Time Management, Virtualization, Account Management, Sales

Education
Travel Leaders of Tomorrow   2013 — 2014

Fullerton College   1989 — 1991
Business Administration and Management, General

Savanna High School   1987 — 1989
High School Diploma

John F Kennedy High School   1986 — 1987

Experience
Nationwide Insurance  March 2006 - Present
Pomeroy IT Solutions  2000 - 2006
Sarcom   June 1998 - January 2000

Skills
Disaster Recovery, Servers, Vendor Management, Integration, Windows Server, System Administration, VMware, Data Center, Troubleshooting, Virtualization, HP

Education
Columbus College of Art & Design   1998 — 1999
Graphic Design

Ringling College of Art and Design   1996 — 1998
Illustration

Elyria Hight School   1992 — 1996
College Preparatory

Experience
Bank of America  January 2014 - Present
Insight  February 2012 - January 2014
Insight  May 2010 - February 2012
Insight  May 2006 - June 2010
Insight  April 2005 - October 2006
Insight  June 2003 - April 2005
Insight  April 2002 - June 2003
Sarcom   July 2000 - February 2002
Sarcom   February 1999 - July 2000
Sarcom   1998 - 2000

Skills
Vendor Management, PMP, Managed Services, Process Improvement, Security, MS Project, Data Center, Program Management

Education
Online Classes   2007 — 2008
CAPM, Project Management

Columbus State Community College   1998 — 1998
Business Administration, Management and Operations

Dutchess Community College   1996 — 1996
Business, Management, Marketing, and Related Support Services

Experience
The Babcock & Wilcox Company  June 2015 - Present
Emerson Network Power  July 2012 - June 2015
Worthington Industries  June 2006 - May 2012
JPMorgan Chase  December 2002 - June 2006
Sarcom   June 2002 - October 2002
Sarcom Enterprise Education  June 2001 - June 2002
Sarcom   March 2000 - May 2001
Army National Guard  December 1979 - July 2000
Compuware Corp  January 2000 - March 2000
Compuware  August 1998 - January 2000

Skills
Program Management, Vendor Management, Project Portfolio..., Project Management, PMO, ERP, Business Process..., Management, SDLC, Project Planning, Business Intelligence, Process Improvement, PMP, CRM, Leadership, IT Management, Business Process, Oracle E-Business Suite, Software Development, Sales, Testing, Integration, Requirements Gathering, Manufacturing, Data Warehousing, Supply Chain Software, Supply Chain Management, Application Development, Steel Processing, Change Management, Agile Scrum Master..., Six Sigma, Project Delivery, Business Analysis, Information Technology, Business Development, IT Strategy, Training, Cross-functional Team..., Team Leadership, Lean Six Sigma, Strategy, Enterprise Software, Team Building, Oracle, Requirements Analysis, Networking, Strategic Planning, Software Project...

Education
Portsmouth High School

Portsmouth High School

University of Phoenix   2004 — 2007
Bachelor's of Science Degree, Business Information Systems, 3.38

The George Washington University - School of Business   1997 — 1997
Masters Certificate in Project Management, Project Management, PMP preparation

MoreSteam University - Liebert North America & Liebert Services   2015 — 2015
Lean Six Sigma Yellow Belt Training:, Process efficiency improvement while reducing defects and improving quality & business value, Pass

Embry-Riddle Aeronautical University   1989 — 1990
Aviation/Airway Management and Operations, 3.5

Ohio University   1981 — 1984
Worked on Computer Science degree, Mathematics and Computer Science

Experience
Insight  March 2014 - Present
CompuCom  January 2013 - March 2014
CompuCom  January 2012 - January 2013
CompuCom  March 2006 - January 2012
Sarcom   March 2005 - March 2006
Sarcom   September 2003 - March 2005
CompuCom  May 1999 - March 2003
CompuCom  2001 - 2003
XLConnect/Xerox Connect   1994 - 1999
Byteback Computers   1991 - 1994

Skills
Windows 7, Technical Support, Software Documentation, Hardware, Laptops, Help Desk Support, Laser Printers, Desktop Computers, Hardware Support, Customer Satisfaction, CRM, Training, Customer Service, Customer Support, Management, Leadership, Windows 7 Migration, Xerox Printers, Desktop Deployment, Microsoft Excel, Microsoft Word, CompTIA A+ Certification, Service Now, Troubleshooting, Information Technology, Vendor Management, IT Management, Process Improvement

Education
NC Weslyan College

Community College of the Air Force

Experience
Data Transfer Solutions, LLC (DTS)   January 2015 - Present
Herman Technical Services   July 2006 - Present
Orange County Supervisor of Elections  October 2014 - November 2014
Empower Software Solutions  July 2014 - September 2014
Sweetbay Supermarket  January 2009 - March 2012
Sarcom   September 2008 - November 2008
US Navy  2002 - 2006

Skills
Cisco IOS, Asterisk, CompTIA A+ Certification, Cashiering, Networking, Microsoft Office, Project Management, Packet Tracer, Active Directory, Enterprise Network..., Cisco VPN, Cisco Firewall Security, PMI, Windows XP Pro, Grocery, Planograms, Windows Vista, OS X, OneNote, SharePoint, Great Plains Software, ADP Payroll, Payroll, Computer Maintenance, Computer Repair, Virus Removal, Computer Hardware, Wireless Networking, Windows 7

Education
DeVry University   2011 — 2014
Bachelor's Degree, Computer Systems Networking and Telecommunications

Naval Nuclear Power Training Command   2002 — 2003
Nuclear Power School, Nuclear Physics, 3.2

Twinsburg High School   1997 — 2001
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Michigan Office Solutions (MOS)   July 2011 - Present
Davenport University  August 2012 - Present
Marketlab  May 2006 - July 2011
OtterBase  February 2006 - April 2006
Spectrum Industries  June 1998 - January 2006
Sarcom   January 1998 - June 1998
CPR  June 1997 - December 1997

Skills
Active Directory, Network Administration, Servers, VMware, Windows Server, Microsoft Exchange, DNS, Firewalls, Microsoft Office, Network Security, Routers, IT Strategy, TCP/IP, Networking, Switches, VoIP, Windows, Virtualization, VPN, Citrix, Technical Support, Help Desk Support, Cisco Nexus, Exchange Server, Wireless Networking, Antivirus, Team Leadership, Hardware, DHCP, Storage Area Networks, Software Installation, Information Technology, Databases, Cisco Routers, SQL Server, IT Management, IT Solutions, Technical Leadership, Backup Solutions, Backup Exec, Windows 7, Terminal Services, Remote Infrastructure..., Infrastructure Planning, Microsoft Infrastructure, Infrastructure Security, SharePoint, Positive Energy, Group Policy, Disaster Recovery

Education
Davenport University   2009 — 2012
Master of Business Administration (MBA), Strategic Management

Ferris State University   1993 — 1997
B.S., Computer Information Systems

Experience
HedgeServ, Inc   October 2007 - Present
BearingPoint Consulting  September 2005 - October 2007
Greenwich Technology Partners  1999 - 2005
Sarcom   August 1994 - September 1999

Skills
IT Strategy, Management, Financial Services, Enterprise Architecture, Professional Services, Business Analysis, Cisco Technologies, Vendor Management, Risk Management, Hedge Funds, Strategy, IT Management, Start-ups, Business Intelligence, Disaster Recovery, Program Management, Integration, Data Center, Enterprise Software, Management Consulting, ITIL, Business Process..., Consulting, Private Cloud

Education
Wentworth Institute of Technology
Avionics Communication Systems Management

Embry-Riddle Aeronautical University
Aviation Maintenance Science

Experience
Tata Consultancy Services  August 2015 - Present
Softcard  June 2014 - April 2015
PCM  May 2013 - April 2014
Sarcom   April 2010 - May 2013
Sarcom   April 2006 - April 2010
Franklin Computer Services Group  March 2005 - October 2005
Babbage Simmel  October 2003 - February 2005
Babbage Simmel  May 2001 - September 2003

Skills
Technical Support, Active Directory, Windows Server, McAfee, Norton Ghost, Visio, Altiris Deployment..., FrontRange HEAT, MS Office 2003/2007/2010, Service-Now, IT Service Management, Team Leadership, Personnel Management, Reporting & Analysis, Customer Service, Data Analysis, Remote User Support, Citrix XenApp..., McAfee Endpoint..., Cisco UCCE..., Process Improvement, MS Virtual PC/Server, Goodlink/Blackberry..., Imaging (Norton Ghost), MS Visio

Education
DeVry University-Ohio   1995 — 2000
BS, Computer Information Systems

Canal Winchester High School   1979 — 1991
High School

Experience
Mary Kay Inc.  March 2015 - Present
Mary Kay Inc.  March 2012 - March 2015
McAfee  December 2011 - February 2012
DMSP  April 2010 - October 2011
Sarcom   October 2006 - March 2010
United States Air Force  November 1999 - November 2006

Skills
CISSP, CEH, Information Security..., SOX, PCI DSS, HIPAA, Risk Management, GLBA, FISMA, Vulnerability Assessment, Penetration Testing, Network Security, Information Security, Vulnerability Management, Sarbanes-Oxley Act, Security, Enterprise Architecture, Security Awareness, DLP, Encryption, Disaster Recovery, Governance, Servers, Risk Assessment, Networking, Business Continuity, Computer Security, Security Audits, Firewalls, Security Architecture..., Information Technology

Education
Park University   2004 — 2006
Computer Information System, Mangement

Community College of the Air Force   2002 — 2004
Associates Degeree, Instructor of Technology and Military Science

Experience
Collazo's Computer Consulting   August 2009 - Present
Tri-State Hydraulics/Synerfac   April 2012 - September 2014
Sarcom   June 2013 - June 2013
CompuCom  June 2012 - June 2012

Skills
Troubleshooting, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, PowerPoint, Computer Hardware, Windows 7, HTML, Machining, Teamwork, Access, Visio, Software Documentation, Databases, Programming, Java, Outlook, SQL, Windows XP, CSS, JavaScript, Operating Systems, Networking, Windows Server, Active Directory, Computer Repair, Technical Support, Hardware, System Administration, Network Administration, Software Installation, Network Security, Servers, Database Administration, Microsoft SQL Server, Web Development, Printers, Laptops, Windows Vista, Computer Maintenance, IT Operations, Routers, XML, Maintenance, Computer Security, Call Centers, Security, System Deployment, Help Desk Support

Education
Community College of Allegheny County   2014 — 2014
Certificate, Computer Forensics

Community College of Allegheny County   2011 — 2013
Associate's degree, Information Technology

New horizons computer learning center   2009 — 2009
Diploma, Help Desk

Experience
Community Choice Financial, Inc.   May 2011 - Present
Anu Resources  August 2009 - Present
JMT Photography   July 2006 - Present
JMT Photography/Consulting   June 2006 - Present
Jostens Photography  June 1998 - July 2006
Jostens, Inc  September 1998 - June 2006
Jostens  1999 - 2006
Sarcom   1995 - 1999
Micro Center  1989 - 1994

Skills
Computer Hardware, Technical Support, Project Management, Troubleshooting, Software Installation, Networking, Laptops, Windows, Hardware, Help Desk Support, Management

Education
Columbus State Community College   1983 — 1984
na

Columbus East HS   1980 — 1983

Columbus State Comm. College
CSCC, Computer Science; Computer Science

Experience
PC Mall  December 2010 - Present
Sarcom   July 2000 - March 2011
City of Portage  November 1999 - July 2000

Skills
Windows, VMware, System Deployment, Networking, Troubleshooting, Cisco Technologies, Data Center, Help Desk Support, Virtualization, Software Documentation, Servers, Enterprise Software, Hyper-V, SAN, Disaster Recovery, HP

Education
Davenport University   1996 — 1999
Bachelor, Computer Science

Kalamazoo Valley Community College   1993 — 1994
Associate, Computer Science

Portage Northern   1989 — 1993
H.S. Diploma

Experience
Cardinal Health  May 2003 - Present
Sarcom   November 1997 - May 2003

Skills
IT Asset Management, Procurement, Logistics Management, Integration, Purchasing, Process Improvement, Hardware, Logistics, Vendor Management, Documentation

Education
Franklin University   1992 — 1993

Columbus State Community College

Experience
OhioHealth  March 2014 - Present
OhioHealth  September 2014 - March 2015
Geeks On Site  August 2013 - August 2014
Wendys International  June 2013 - March 2014
Sarcom   June 2013 - July 2013
United Stationers  February 2011 - February 2013
The Goodyear Tire & Rubber Company  June 2010 - January 2011
Gardner Inc.  September 2007 - June 2010
A&A Industrial Cleaning   June 2009 - May 2010

Skills
Computer Repair, Computer Hardware, Cloud Computing, Computer Proficiency, Computer Maintenance, Computer Hardware..., Microsoft Operating..., Microsoft Office, Networking, Logistics, Forklift Operator, Inventory Control, Fixing Things, Multilingual, Stressful Situations, Enthusiasm to learn, Customer Service, Video Editing, Social Media Marketing, Troubleshooting, Software Installation, Hardware Support, Hardware Installation, Information Technology, Windows 7, Windows Vista, Help Desk Support, Windows, Time Management, Training, Quality Assurance, Servers, Operating Systems, Printers, Technical Support, XP, Software Documentation, Wireless Networking, A+ Certified, Active Directory, System Administration, Windows XP, Microsoft Exchange, Laptops, Network Administration, VPN, CompTIA A+ Certification, Windows Server

Education
Per Scholas Columbus   2013 — 2013
CompTia A+ Certification, CompTia A+ and Network + Certifications

Columbus State   2010 — 2011
General Coursework, Mechanical Engineering Related Technologies/Technicians

Centennial High School   2002 — 2004
High School Diploma, Computer Science Networking Small Business Development

Experience
Teleperformance, USA  August 2013 - Present
DPSciences  March 2013 - August 2013
JPMorgan Chase  November 2011 - August 2013
Sarcom   2006 - 2011

Skills
Operations Management, Sales, Sales Management, Vendor Management, Client Relations, Cross-functional Team..., Customer Service, Business Development, Call Centers, Supervisory Skills, Relationship Management, Collections, Mortgage Banking, Foreclosures, Information Technology, Cisco Technologies, Account Management, SaaS, Management, Channel Partners

Education
Franklin University   2005 — 2006
MBA, Finance

University of Mount Union   1996 — 2000
BA, Business Administration

Experience
Tech Support Center   October 2009 - Present
Columbus City Schools  January 2005 - August 2009
Columbus State Community College  September 2001 - December 2004
Sarcom   January 2000 - April 2001
Columbus State Community College  1980 - 2000
Columbus State Community College  July 1976 - November 1979
Columbus State Community College  January 1974 - June 1976

Education
Central Michigan University   1987 — 1990
MBA, Business

Franklin University   1976 — 1980
Bachelors, Business Administration

Columbus State Community College   1970 — 1972
Associates, Business Data Processing

Experience
Spacenet  October 2008 - Present
Burke & Herbert Bank & Trust   November 2000 - September 2008
Adjuggler   2005 - 2008
Sarcom   December 1998 - October 2000
Champion International  May 1995 - January 1996

Skills
Network Security, VMware, RedHat, SLES, Compellent, Dell PowerVault, EMC SANs, Cisco UCS, HTML 5, CSS3, TCP/IP, Linux, SAN, Ubuntu, Drupal, ExpressionEngine, PHP, Visual Studio, Java, Active Directory, VoIP, CSS, Operating Systems, Storage Area Networks, Firewalls, Virtualization, Enterprise Architecture, Help Desk Support, DNS, Cisco Technologies, VPN, Servers, Network Design, Switches, Network Administration, Routers, Red Hat Linux, Cloud Computing, Networking, Enterprise Software, Data Center, Troubleshooting, Storage, Telecommunications, Integration, Security, Infrastructure, Wireless, Windows Server, Disaster Recovery

Education
Franciscan University of Steubenville   1996 — 1998
BS, Computer Science

University of Maryland College Park   1994 — 1995
Computer Science

St. Pauls High School   1988 — 1991

Experience
American Greetings  December 2014 - Present
Swagelok  August 2014 - December 2014
Sarcom   May 2013 - August 2014
Interim HR Consulting  December 2013 - February 2014
PNC  July 2011 - April 2013
Jones Day  December 2010 - June 2011
Thompson Hine LLP  July 2001 - November 2010

Skills
VBScript, SCCM, Microsoft SQL Server, Marimba, Altiris, Operating Systems, Windows 7, Active Directory, XP, Citrix, SharePoint, Windows Server, Troubleshooting, Virtualization, VMware, Windows, System Deployment, Blackberry Enterprise..., Software Documentation, Group Policy, Software Installation, IIS, Databases, Information Technology, Servers, Technical Support, Network Administration, SQL, Technical Leadership, Networking, Microsoft Office

Education
Cuyahoga Community College   1993 — 1996
Associate, Microcomputer science

Cuyahoga Community College   1990 — 1994
Associate, Graphic and Studio design.

Experience
Experian  September 2015 - Present
Teradata  January 2012 - 2015
Teradata  December 2010 - January 2012
Data Systems International  January 2010 - December 2010
Pinnacle Solutions Group  May 2009 - January 2010
IBM  March 2001 - March 2009
dbaDIRECT  June 2000 - January 2001
Linc Networking Systems   1998 - 2000
Sarcom   June 1992 - December 1997
Norwood City School District   July 1989 - June 1992

Skills
Business Intelligence, Enterprise Software, Solution Selling, Data Warehousing, Professional Services, Sales, Sales Process, Cloud Computing, SaaS, CRM, IT Strategy, Salesforce.com, Pre-sales, Business Analysis

Education
Hanover College   1984 — 1988
BA, English, Secondary Education

Anderson High School

Experience
Echo Manor  July 2014 - Present
Griswold Home Care  November 2014 - May 2015
Grange Insurance  September 2011 - April 2014
Sarcom   July 2006 - September 2011

Skills
Patient Safety, Patient Education, Patient Support, Patient Advocacy, Medication..., Team Leadership, Teamwork, Healthcare, Team Building, Leadership, Customer Service, Training, Management, Time Management, Wound Care, Nursing Documentation, Hospitals, Home Care, Microsoft Office, Treatment, Nursing

Education
Hondros College of Nursing   2014 — 2015
Practical Nursing, Nursing Science

Columbus State   2011 — 2013
Pre-Nursing Studies

Ohio Dominican University   1994 — 1998
BA, Criminal Justice

Experience
Sarcom   2013 - 2013
Kent State University  2010 - 2011
Kent State University  August 2008 - May 2009

Skills
Computer Hardware, Computer Repair, Computer Maintenance, IT Operations, Computer Graphics, Animation, Technical Writing, Networking, Java, Microsoft Office, Windows XP, Troubleshooting, Photoshop

Education
Franklin University   2014 — 2015
Computer Science

Kent State University   2006 — 2011
Associate of Technology, Computer Design and Animation

Experience
Big Lots Stores  February 2015 - Present
Ascendum Solutions  April 2014 - December 2014
PCM  June 2012 - April 2014
Harvest Bible Chapel Columbus   2010 - 2013
IBM Global Services  August 2003 - March 2012
Beechwold Christian Church   2003 - 2009
Qwest Communications  September 2000 - August 2003
Sarcom   June 1996 - August 2000
Micro Center  June 1989 - August 1996

Skills
ITIL, Security, Integration, Enterprise Architecture, Servers, Team Leadership, Operating Systems, Project Management, Disaster Recovery, VMware, IT Management, Data Center, System Administration, Enterprise Software, IT Operations, Unix, Networking, Process Improvement, Information Technology, Windows, Service Delivery, Storage, Troubleshooting, Software Documentation, Outsourcing, Business Process, HP, IT Service Management, VMware ESX, Cloud Computing, Technical Support, SAN, PMP, IT Strategy, Hardware, Cross-functional Team..., System Deployment, Technical Writing, IT Outsourcing, Microsoft Office, Resource Management, Vendor Management, Management, Web Design, Global Delivery, ITIL Foundation..., Desktop Publishing, Customer Engagement, Internal Audit, Managed Services

Education
The Ohio State University   1984 — 1988
Bachlors, Psychology, Computer Science

Duke University   1983 — 1983
Computer Science

Experience
MoreDirect, Inc.   August 2011 - Present
Sarcom   March 2004 - August 2011
MCPc  January 1998 - February 2004

Skills
Direct Sales, HP, Data Center, Enterprise Software, Sales Management, Sales, Resellers, Process Improvement, Sales Operations, Microsoft Licensing, Unified Communications, Inside Sales, Solution Selling, Channel Partners, Account Management, Sales Process, Salesforce.com, Professional Services, Strategic Partnerships

Education
Columbia College   2008 — 2012
Bachelor's degree, Business Administration and Management, General

Experience
Aleut Management Services  April 2015 - Present
Growing and Dynamic US & Allied Government Contractors   June 2013 - March 2015
Mission Essential Personnel, LLC.   2006 - April 2013
Nationwide Insurance  August 1999 - March 2006
Sarcom   May 1999 - August 1999

Skills
Government Contracting, Government, DoD, Proposal Writing, Program Management, Defense, Military, Operations Management, FAR, Management, Security Clearance, Leadership, Operational Planning, Business Strategy, Strategic Planning, Human Resources, Process Improvement, Analysis, Intelligence, National Security, Federal Government, Intelligence Analysis, Top Secret, Executive Management, Team Building, Pricing, Training, Organizational..., Deltek, Army, Cost Benefit, Project Planning, Counterterrorism, Mergers & Acquisitions, Government Procurement, Tactics, Risk Management, Information Assurance, Team Leadership, Strategy, Business Development, Command, Logistics, Earned Value Management, Security, Leadership Development, Contract Management, Policy, Cross-functional Team..., Managerial Finance

Education
University of Pennsylvania - The Wharton School
EDP & CFO Program

Harvard Business School
Executive Education

Ohio University
MFE

Franklin University
BS, Dual Major

Experience
Microsoft  March 2014 - Present
Allyis  October 2013 - March 2014
TEKsystems  March 2013 - October 2013
Cardinal Health  October 2012 - December 2012
Interstate Online Software   August 2012 - October 2012
Sarcom   October 2011 - August 2012
Redemtech  May 2011 - September 2011
Teleperformance, USA  September 2010 - May 2011
Washington State Community College  November 2008 - January 2009

Skills
Time Management, Software Development, Web Development, Computer Hardware, Troubleshooting, A+ Certified, Technical Support, Microsoft Exchange, Active Directory, Citrix, Tier 3 Technical Support, Exchange Connectivity, System Administration, Customer Service, Windows XP, Cloud Computing, Leadership, Process Improvement

Education
DeVry University-Washington   2013 — 2015
Bachelor of Applied Science (BASc), Web Development and Administration, 3.0

ITT Technical Institute-Columbus   2010 — 2012
Associate's degree, Software Development

Washington State Community College   2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities

Experience
city of columbus  May 1997 - Present
Sarcom   1995 - 1995

Skills
Unix Administration, Linux server..., Windows Server, Virtualization, VMware, DNS, Active Directory, Servers, Network Security, Network Administration, System Administration, Disaster Recovery, SAN, VPN, Security, DHCP, Server Architecture, Red Hat Linux, Operating Systems, Cluster, Unix, Linux System..., Routers, LAN-WAN, Storage Area Networks, VMware ESX, Windows, Citrix, Microsoft Exchange, Windows 7, Windows XP

Education
DeVry (Atlanta, GA)   1992 — 1994
Bachelor of Science

Experience
Orange Lake Resort  October 2011 - Present
Frontier Communications  May 2010 - October 2011
Starwood Vacation Ownership  June 2008 - May 2010
Eventus Technology Group for Starwood Vacation Ownership   April 2007 - May 2008
Sarcom   2008 - 2008
Montverde Academy  November 2004 - April 2007
Lake County School District  June 2004 - September 2004
Best Value Inn & Suites Maingate   May 2004 - June 2004
Southland Corporation  January 2004 - May 2004
Eckerd Drugs  January 2003 - October 2003

Skills
Network Administration, Technical Support, Wireless Networking, Databases, Active Directory, Windows 7, System Deployment, VPN, Laptops, Servers, Help Desk Support, TCP/IP, Computer Hardware, Virtualization, Software Installation, Hardware, Windows Server, Norton Ghost, IT Operations, Switches, Windows, DHCP, Group Policy

Education
Harrisburg Area Community College   1988 — 1990
Computer Applications Micro Computer

Florida Institute of Technology   1968 — 1970
Flight Technology

Experience
ITS Partners  January 2014 - Present
ITS Partners  January 2012 - January 2014
ITS Partners  2009 - January 2012
Data Strategy  December 2006 - April 2009
Sarcom   2003 - 2006
Sprint ESolutions  2000 - 2003
US Exchange   1999 - 2001
MCI  1990 - 1997
Netcom  1994 - 1996

Skills
Virtualization, Solution Selling, Cloud Computing, Data Center, Enterprise Software, Sales, Business Development, Security, Managed Services, SaaS, Strategic Partnerships, Wireless, Storage, Channel Partners, Pre-sales, Professional Services, Management

Education
Davenport University   1982 — 1983
Business

Alma High School   1979 — 1982

Experience
AT&T  May 2013 - Present
T-Mobile  April 2012 - Present
Verizon Business  July 2008 - April 2012
Sarcom   August 2006 - July 2008
Sprint  March 1989 - July 2006

Skills
Building Relationships, Cloud Computing, Strategy, Sales Management, Leadership, Cisco Technologies, Management, Direct Sales, CRM, Sales, Sales Process, Wireless, New Business Development, Qualifying Prospects, Team Building, Solution Selling, Salesforce.com, Business Development, Managed Services, SaaS, IP, Contract Negotiation, Account Management, Team Leadership, Telecommunications, B2B, VoIP, Unified Communications, Strategic Partnerships, P&L Management, Channel Partners, MPLS, Online Marketing, Selling, Customer Retention, Mobile Devices, Networking, Coaching, Call Centers, Enterprise Software, Vendor Management, Co-location, Professional Services, Sales Operations, Lead Generation, Cold Calling

Education
Cuyahoga Community College
Marketing

Lincoln West High School

Experience
PCM contracted to the City of Pontiac   January 2014 - Present
PESG  September 2011 - January 2014
Sarcom   June 2011 - October 2011
M & R Tax Service   October 2010 - April 2011
Adecco contracted to Banc of America Leasing   February 2006 - June 2009
AddStaff contracted to XMCO, Inc   April 2005 - October 2005
Forever Portraits   July 1997 - September 2005
GE Capital /formerly Heller Financial   February 2001 - September 2002

Skills
Software Documentation, Team Leadership, Technical Support, Network Security, Access, Help Desk Support, Helping Clients, Helping Others Succeed, Troubleshooting, Microsoft Office, Disaster Recovery, Network Administration, Time Management, Windows XP, System Administration, Switches, XP, Active Directory, Training

Education
Davenport University   2009 — 2011
Associates of Applied Science, Computer Networking Technology

Macomb Community College   1993 — 1996
Associate of Applied Science, Graphic; Commercial Art and Photography

Experience
PNC  January 2013 - Present
PNC Bank  November 2009 - January 2013
National City Bank  April 2009 - November 2009
National City Bank  October 2006 - April 2009
Sarcom   January 2005 - October 2006
National City Bank  June 2004 - April 2005

Skills
Disaster Recovery, Cisco Technologies, Network Administration, ITIL, Active Directory, Troubleshooting, Networking, Routers, Data Center, Cisco Networking, Switches

Education
Dale Carnegie
Certificate of Achievement, Strictly Business: Immersion Course

Cuyahoga Community College   1999 — 2004
Associate of Applied Science, Electronic Engineer Technology Networking Hardware

Cuyahoga Community College   1999 — 2004
Associate of Applied Business, Information Technology Networking Software

Normandy

Experience
Nationwide Insurance  September 2010 - Present
Nationwide Insurance  January 2010 - October 2010
Nationwide Insurance  April 2001 - December 2009
Nationwide  2000 - 2009
ICC  2000 - 2001
Information Control Corporation  2000 - 2001
Sarcom   1999 - 2001
CGAS   February 1998 - December 1999

Skills
ITIL, Incident Management, Help Desk Management, Knowledge Management, Help Desk Support, Process Improvement, Analysis, IT Service Management, Lotus Notes, Business Intelligence, Reporting & Analysis

Education
Franklin University   2003 — 2005
MBA, MIS

Miami University   1989 — 1993
B.S., Education

Mentor High School   1986 — 1989

Experience
Havas Media Group  September 2015 - Present
Havas Media Group  October 2013 - Present
Kaplan  November 2012 - September 2013
Kaplan  April 2012 - November 2012
iCrossing  February 2011 - February 2012
CareerBuilder.com  April 2007 - January 2011
HardworX LLC   November 2001 - March 2007
Sarcom   January 1998 - September 2000

Skills
SEM, Conversion Optimization, PPC, Web Analytics, SEO, Interactive Marketing, Google Analytics, Google Adwords, Email Marketing, Digital Strategy, Online Advertising, Digital Marketing, Online Marketing, E-commerce, Website Development, WordPress, Content Strategy, Marketing Strategy, Strategy, Marketing, Mobile Marketing, SEO copywriting, Account Management, Analytics, Digital Media, Lead Generation

Education
DePaul University   2011 — 2013
Masters Business IT

Purdue University   1995 — 1998
Bachelor of Science (BS), Business & Computer Information Technology

Experience
Medco Health  January 2010 - Present
Medco Health Solutions  June 2004 - January 2010
Sarcom   June 2000 - June 2004

Skills
Project Management, CRM, Data Analysis, Team Building, Strategic Planning, Account Management, Project Planning, Budgets, Customer Service, Process Improvement, New Business Development, Cross-functional Team..., Leadership, Business Development, Business Process, Healthcare, Business Transformation, Customer Experience, Call Centers, Pharmacy Benefit..., Pharmacy, Medicare Part D, Project Portfolio...

Education
Franklin University   2002 — 2004
Bachelor's degree, Finance, General

The Ohio State University   1996 — 2001
Bachelor of Science, Psychology

Experience
Hyland, creator of OnBase  July 2014 - Present
KeyBank  March 2013 - December 2013
City of Cleveland - Department of Public Safety - Office of Information Technology   May 2012 - March 2013
PCMall Services   September 2010 - January 2012
Sarcom   October 2007 - September 2010

Skills
Windows XP Pro, Windows 7, Windows Server 2003, Windows Server 2008 R2, UNIX, Linux, LAN\WAN, TCP/IP protocols, Cisco VPN, 802.11x, Cisco VoIP, LANDesk, Active Directory, MS Office 2003 - 2010, MS Visio, MS Project, Lotus Notes, Symantec Ghost, MS ImageX, Partition Magic, DiskPart, Web\Local Ticket..., Antivirus\Antimalware..., Cisco MeetingPlace..., Cisco Call Manager, Unity Voicemail, PGP Whole Disk..., HP WebJet Admin, WebEx, PC\Server Assembly and..., Mobile Device Support, Cabling, Peripheral Support, Routers, Switches, Polycom Video..., Mono and Color MFP's, Management, Windows Server, 2008 R2, Visio, Unix, Voice Mail, Security, Disaster Recovery, Technical Support, Software Installation, Mobile Device Management, IEEE 802.11, Peripherals

Education
DeVry University-Ohio
Bachelor of Science (BS), Computer Information Systems - Computer Crime Scene Investigation

Experience
Wade-In Computing   October 2005 - Present
ESI _ International   April 2008 - Present
Babbage Simmel  October 2005 - Present
The Ohio General Assemby, House of Representatives 126th & 127th   1999 - 2005
Sarcom   May 1996 - July 1999
BabbageSimmel   1995 - July 1999
Wade-InComputing   January 1994 - July 1999
TCW - The Computer Workshop   January 1994 - July 1999
State of Ohio DAS/Division of Computer Services   November 1978 - January 1994

Skills
Business Analysis, Instructional Design, Program Management, PMP, SharePoint, Experienced Business..., Context Diagrams, Functional Decomposition, Elicitation, Workflow Diagrams, Activity Diagrams, Use Case Analysis, Use Case Diagrams, Requirements Gathering, Requirements..., IT Service Management, Consulting, Training, Technical Writing, Analysis, Project Management, Public Speaking, Team Leadership, Software Documentation, Vendor Management, Process Improvement, Leadership

Education
Columbus State Community College
Computer Programming

Midwest College of Massotherapy
Myofascial Dysfunction

The Ohio State University
Bus. Admin; Bus. Marketing

Experience
Everyware Global, Inc.   June 2011 - Present
Direct Energy  June 2009 - May 2011
Alliance Data  August 2005 - June 2009
CMHC Systems  2000 - 2004
SARCOM   1998 - 2000

Skills
System Administration, Linux, AIX, Unix Shell Scripting, VMware, Network Administration, ITIL, Integration, Servers, Disaster Recovery, Virtualization, Solaris, Unix, High Availability, Red Hat Linux, DNS, Cluster, VMware ESX

Education
Franklin University   1994 — 1996
Computer Science

DeVry University-Ohio   1992 — 1994
CIS

Westland High School   1988 — 1992

Experience
PCM  July 2011 - Present
PCM  November 2008 - July 2011
Huntington Bank  May 2003 - October 2008
Sarcom   August 2000 - May 2003

Skills
Customer Service, Networking, Hardware, Servers, Active Directory, Technical Support, Computer Hardware, Security, Windows Server, Customer Satisfaction, Troubleshooting, Project Management, Disaster Recovery, Switches, Novell Netware, Windows 7, XP, HP, Windows XP, VMware, Help Desk Support, Data Center, Laptops, Network Administration, IT Service Management, IT Management, IT Operations, Operating Systems, Information Technology, Desktop Computers, Vendor Management, Service Delivery, A Certified, IT Strategy, ITIL, Software Documentation, Software Installation

Education
Columbus State Community College   2013 — 2017
Associate's Degree, Accounting and Business/Management

Ohio University-Zanesville Campus   1998 — 2000

Marietta College   1997 — 1998

Experience
BestTransport  November 2007 - Present
BestTransport  June 2001 - September 2007
AdOutlet  November 2000 - May 2001
Sarcom   August 1995 - October 2000

Skills
.NET, ASP.NET, Software Development, VB.NET, C#, Agile Methodologies, Web Services, Microsoft SQL Server, T-SQL, SQL, Linux, Visual Studio, IIS, Java, SOA, Computer Hardware, Network Engineering, ASP, COM+, JavaScript, JavaBeans, Java Enterprise Edition, Photoshop, GIMP, User Interface, C++ Language, 68k Assembly, Assembly Processes, Game Engines, BizTalk, Message Broker, Message Queue, SQL Server Management..., Logistics Engineering, System Architecture, Windows Services, Browsers, Serialization

Education
Franklin University   1994 — 1995

Experience
Huntington National Bank  March 2013 - Present
SARCOM   April 1994 - March 2013
Spats   1992 - 1994

Skills
Customer Satisfaction, Customer Service, Troubleshooting, Administration, Contract Management, Windows, Microsoft Office, Change Management, Customer Relations, Problem Solving, Excel, Planning, Word, Inventory Management, Supervisory Skills, Process Engineering, Process Improvement, Team Building, MS Project, Mentoring, Budgeting, Scheduling, Operations Management, Coaching, PowerPoint, Hiring, Computer Hardware, Documentation, Outlook, Visio, Access, Program Management, Team Leadership, Data Center, Software Documentation, System Administration, SharePoint, IT Management, Windows 7

Education
Columbus State Community College

Experience
PeaceHealth  December 2014 - Present
Virtual Communication Specialists  April 2013 - December 2014
Columbia United Providers  September 2012 - April 2013
Mid-Columbia Medical Center  August 2006 - June 2012
The Regence Group  April 2006 - August 2006
The Regence Group  February 2003 - April 2006
The Regence Group  January 2001 - February 2003
Sarcom   September 1999 - January 2001

Skills
Process Improvement, Healthcare, SDLC, Vendor Management, SharePoint, Project Management, Customer Service, Strategic Planning, Disaster Recovery, Analysis, Lotus Notes, Visio, Organizational..., Customer Engagement, Healthcare Information..., Data Analysis, Software Documentation, HIPAA, Troubleshooting, Team Building, Team Leadership, Management, Business Analysis, System Administration, Security, Salesforce.com, Data Center, Networking

Education
Columbia College   1998 — 1999
Network Administration

Experience
Hewlett-Packard  February 2013 - March 2015
Devry University  May 2010 - September 2012
InfoSource  2009 - 2010
Sarcom   2005 - 2007
VERITAS Software  2002 - 2003
Children's National Medical Center  2000 - 2002

Skills
Customer Service, Computer Hardware, Computer Repair, Sales, Troubleshooting, Desktop Administration, Windows 7, Microsoft Office, Active Directory, VPN, Network Administration, Leadership, Networking, Laptops, Wireless Networking, Operating Systems, Microsoft Exchange, XP, Technical Support, Windows, Windows Server, Norton Ghost, Process Improvement, Windows XP, Help Desk Support, Network Security, Firewalls, System Administration, Printers, DNS, Access, Visio, VMware, Disaster Recovery, Cisco Routers, DHCP, Cisco Technologies, A+ Certified, Switches, Software Installation, Cisco IOS, TCP/IP, Hardware, Linux, Routers, Servers

Education
Western Governors University   2013 — 2014
Bachelor of Science, IT - Security Emphasis

DeVry University-Florida   2011 — 2012

Community College of Allegheny County
Asssociates of Science, General Studies

Experience
Atos IT Solutions and Services  March 2008 - Present
Siemens IT Solutions and Services  November 2002 - March 2008
O-I  August 1998 - November 2002
Sarcom   January 1997 - August 1998
Thom McAn Shoe Company  1989 - 1996

Skills
IT Service Management, Troubleshooting, ITIL, Software Documentation, Servers, Project Management, IT Strategy, Technical Support, Project Planning, IT Management, Process Improvement, Business Analysis, Information Technology

Education
Stautzenberger College   1996 — 1997
Certification, Novell Networking

Framingham State University   1994 — 1996
Computer Science

Experience
JPMorgan Chase  September 2009 - Present
JPMorgan Chase  February 2008 - September 2009
JPMorgan Chase  October 2006 - February 2008
JPMorgan Chase  July 2005 - October 2006
Sarcom   July 1998 - July 2005
Charleston Steel Company   July 1995 - July 1998

Skills
Process Management, Process Improvement, Service Delivery, IT Service Management, Business Process, Process Engineering, Project Portfolio..., Customer Relations, Planning, Risk Management, Resource Management, Requirements Management, Business Requirements, Customer Service, Storage, Data Center, Inventory Management, IT Operations, Outsourcing Management

Education
Franklin University   1989 — 1993
Bachelor of Science (B.S.), Sociology

Experience
Gilbane Building Company  February 2013 - Present
Gilbane Building Company  September 2011 - February 2013
Bob Evans  September 2009 - July 2011
Parking Solutions Inc  November 2008 - July 2009
Sarcom   October 2008 - November 2008
Huntington National Bank  November 1999 - October 2008

Skills
Disaster Recovery, IT Management, Troubleshooting, Networking, Leadership, Change Management, Project Planning, Network Security, Analysis, Team Building, Hardware, Information Technology, Budgets, WAN, Active Directory, Windows 7, Windows Server, Project Management, Microsoft Exchange, Lotus Domino...

Education
Franklin University   2001 — 2004
Bachelor of Science (BS), Business Administration and Management, General

Norton   1987 — 1991

Experience
Defense Logistics Agency  July 2012 - Present
US Navy  November 2008 - October 2012
Defense Logistics Agency  March 2011 - July 2012
Defense Security Service  May 2009 - March 2011
AMERICAN SYSTEMS  January 2006 - May 2009
Elmwood Place Stores   November 2004 - January 2006
Nationwide Insurance  July 2002 - March 2005
Sarcom   March 2000 - July 2002
US Navy  September 1995 - June 1999

Skills
Security Clearance, DoD, Security, Information Assurance, Military, Government, Program Management, Government Contracting, Process Improvement, National Security, Office Administration, Travel Management, Inventory Management, Change Management, Inventory Accuracy, Communication, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Qualitative Research, Research, Writing, Creative Writing, Warehousing

Education
Franklin University   2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.8

Columbus State   2002 — 2005
Associate of Science (A.S.), Finance, Personal, 3.2

Experience
SolarWinds  May 2015 - Present
Monster Government Solutions  May 2012 - February 2015
Computech, Inc.   January 2011 - March 2012
CNSI  October 2008 - July 2010
GTSI  March 2007 - October 2008
GovConnection  April 2002 - March 2007
Spirent Communications  November 2000 - June 2001
CAIS Internet  February 2000 - October 2000
Presidio  January 1999 - January 2000
Sarcom   February 1996 - December 1998

Skills
Market Planning, New Business Development, Event Planning, Market Research, Marketing Strategy, Marketing Communications, Direct Marketing, Product Marketing, Email Marketing, Website Development, Vendor Management, Press Releases, Building Brand Awareness, Sales Support, Direct Sales, Channel Management, Strategic Partnerships, Enterprise Software, Marketing, Sales Operations, Channel Partners, Management, Business Development, Business Strategy, Product Management, Leadership, Strategy, Proposal Writing, Program Management, Sales, Marketing Management, Team Leadership, Public Relations, SaaS, Salesforce.com, Social Media, Corporate Communications, Budgets, Competitive Analysis, CRM

Education
The George Washington University - School of Business   1990 — 1992
MBA, Marketing

Georgetown University - The McDonough School of Business   1981 — 1985
BSBA, Marketing, Management

Bishop Kelley High School   1977 — 1981
High School Diploma

Experience
Dimension Data  January 2008 - June 2015
Dimension Data  January 2007 - January 2008
Premier Systems Integrators / Dimension Data   January 1999 - January 2001
Sarcom   September 1996 - January 1999
CSC  June 1995 - September 1996
Frontier Engineering  September 1994 - June 1995
InfoCision Management Corporation  June 1994 - September 1994
USAF  June 1990 - May 1994

Skills
Microsoft Exchange, Enterprise Software, System Administration, VMware, Windows Server, Cisco Technologies, Microsoft SQL Server, Active Directory, SQL, Unix, Security, IIS, Server Architecture, TCP/IP, Microsoft Technologies, HP, SCCM, Databases, Integration, Technical Support, Microsoft Certified..., Hyper-V, Infrastructure, Virtualization, Data Center, Hardware

Education
Sinclair Community College   1995 — 1996
Computer Science

Community College of the US Air Force   1990 — 1992
Medical Laboratory Technology

Canton South H.S.

Experience
NYU Langone Medical Center  2012 - Present
NYU Langone Medical center  December 2010 - June 2012
Sarcom   April 2010 - December 2010
Maersk Line  January 2006 - March 2010
P&O Nedlloyd  April 1997 - December 2006

Skills
Vendor Management, ITIL, Process Improvement, IT Management, IT Service Management, Project Management, Change Management, SharePoint, Project Planning, Software Documentation, Outsourcing, Business Process..., Disaster Recovery, Management, Leadership, IT Strategy, Data Center, Budgets, Telecommunications, PMP, Visio, Project Portfolio..., Program Management, SDLC, Information Technology, PMO, Networking, Operations Management, Procurement

Education
Fairleigh Dickinson University   1986 — 1990
BS Business Administration, Business

Memorial HIgh School   1982 — 1986
HIgh SChool Diploma, College Prep

Experience
Sarcom   April 2007 - Present
Expressif Photography   September 2006 - Present
International Paper  2007 - 2007
Verizon Wireless  July 1996 - May 2006
Sorbus Computer Svc   May 1980 - June 1996

Skills
Technical Support, Windows 7, Digital Imaging, Photoshop, Portrait Photography, Customer Satisfaction, OS X, Project Management, Mac, Digital Photography, Commercial Photography, Image Editing, Wedding Photography, Event Photography, Portraits, Graphic Design

Education
Antonelli College   2006 — 2008
Associate, Applied Business Degree in Photography

Eastern Kentucky University   1978 — 1980
Bachelor of Science (BS), Industrial Management, Computer Electronics

University of Kentucky   1972 — 1974
Animal Sciences

Experience
Jefferson Region Medical Center   May 2008 - Present
Lawson's Nursing Home   January 2007 - May 2008
Sarcom   March 2000 - February 2003

Education
Community College of Allegheny County
A.S., Compuetr Technology

Experience
Sarcom   2003 - Present
Elek-Tek  1993 - 2003

Skills
Solution Selling, Channel, SaaS, Enterprise Software, Channel Partners, Cloud Computing, Sales, Salesforce.com, Selling, New Business Development, Account Management, Strategic Partnerships, Sales Process, Direct Sales, B2B, Sales Operations, Resellers, Managed Services, Product Marketing, Professional Services, Data Center, Unified Communications, Channel Sales, Sales Management, VoIP, HP, Vendor Management, Product Management, Business Development, Competitive Analysis, CRM, Call Centers, Storage, Virtualization, Demand Generation, Software Industry, Partner Management, Go-to-market Strategy

Education
Keller Graduate School of Management of DeVry University   2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General

DeVry University   2004 — 2010
Bachelor of Science (B.S.), Business Administration and Management, Genera, Business Administration and Management, General

Experience
HMB  November 2007 - Present
MCPc  October 2001 - November 2007
PC On Call  2000 - 2001
Sarcom   1997 - 2000
US Navy  1991 - 1997

Skills
Cloud Computing, Disaster Recovery, Enterprise Architecture, Field Service, Help Desk Support, Livelink, Network Administration, Networking, Professional Services, RightFax, Solution Selling, Windows Server, SharePoint, VMware, Account Management, SaaS, Enterprise Software, Data Center, Virtualization, Microsoft SQL Server

Education
Columbus State Community College   2005 — 2006
Business Management

Experience
Emerson Climate Technologies  September 2008 - Present
Emerson Climate Technologies  September 2008 - December 2011
Sarcom   September 2006 - October 2008
Shawnee State University  October 2001 - September 2005
Boy Scouts of America  June 1999 - August 1999

Skills
Citrix, VMware, Windows Server, Active Directory, Technical Support, Servers, Help Desk Support, Virtualization, Networking, Troubleshooting, Citrix Metaframe, Software Documentation, Windows 7, System Administration, Linux, Terminal Services, Windows XP, Information Technology, Cloud Computing, LANDesk, Microsoft Office, Symantec Endpoint..., Technical Documentation, Dell PowerEdge Servers, FrontPage, Operating Systems, XenServer, XenDesktop, KMS, Web Development, XenApp, Remote Computing, Remote Control, Group Policy

Education
Franklin University   2011 — 2012
MBA

Shawnee State University   2001 — 2006
Bachelor of Science in Individualized Studies

Experience
Benefit Administration Systems   November 2013 - Present
Comp-U-Save LTD   June 2009 - November 2013
UTi Worldwide  2012 - 2013
Sarcom   June 2009 - January 2010
Country Lanes Bowling Alley   June 2008 - March 2009
Washington Inventory Services  October 2007 - January 2009
Family Dollar  February 2006 - October 2007
Radio Shack  April 2004 - February 2006
Best Buy  October 2001 - April 2004

Skills
DNS, VPN, Active Directory, Technical Support, TCP/IP, Servers, Troubleshooting, DHCP, Computer Hardware, Networking, Operating Systems, Switches

Education
DeVry University   2012 — 2014
Associate's Degree, Network and System Administration/Administrator, 3.36

ComputerTraining.com   2008 — 2009
Oakbrook il, MCTS, MCP, ISA, MCSA

Experience
OpenSymmetry  September 2014 - Present
Huntington National Bank  2010 - September 2014
Huntington National Bank  January 2005 - November 2010
Huntington National Bank  September 1999 - 2010
Huntington National Bank  January 1999 - November 2005
Sarcom   February 1997 - September 1999
PHYSIO-CONTROL CORPORATION  January 1979 - January 1997

Skills
Training, Management, Leadership, Program Management, Change Management, Quality Assurance, Analysis, Project Management, Forecasting, Call Centers, Human Resources, Budgets, Customer Satisfaction, Operations Management, Outsourcing

Education
Franklin University   1987 — 1991
Bachelor of Science, Human Resources

Experience
Hewlett-Packard  2011 - Present
Hewlett-Packard  2002 - 2011
Hewlett-Packard  2000 - 2002
Advizex Technologies  1999 - 2000
Sarcom   1996 - 1999
Hewlett-Packard  1982 - 1996

Skills
Channel Partners, Partner Management, Resellers, Alliances, HP, Solution Selling, Enterprise Software, Professional Services, Unified Communications, Business Alliances, Cloud Computing, Sales Process, Direct Sales, Data Center, Sales Enablement, Managed Services, Storage Virtualization, Demand Generation, Enterprise Storage, SaaS, Salesforce.com, Storage Area Networks, Software Industry, Virtualization, Pre-sales, Storage, Channel Sales, Sales, VDI, Storage Solutions, Go-to-market Strategy

Education
Georgetown College
BA, Accounting

Xavier University
MBA, Management

Experience
HealthCare Partners  April 2007 - Present
Hunter Douglas  July 2004 - April 2007
DeVry University  June 2002 - May 2004
Low Cost N Fun / Laff Learning TVS   June 2000 - April 2004
Sarcom   April 1998 - June 2000
Microlink Enterprises   April 1997 - April 1998

Skills
IT Management, Windows, Windows Server, Mac OS, System Administration, Active Directory, Healthcare Information..., Networking, EMR, Virtualization, Project Management, Microsoft Office, SharePoint, Healthcare Consulting, C++, iPhone Support, Adobe Design Programs, Software Documentation, Windows 7, Information Technology, Security, BMC Remedy, VMware, Group Policy, Help Desk Support, Visio, Citrix, EHR, HIPAA, Healthcare

Education
DeVry University-California   2000 — 2004
Bachelor of Science (B.S.), Network and Communication Management, Summa Cum Laude

Experience
Fiserv  October 2013 - Present
Sarcom   January 2013 - October 2013
McGraw-Hill  September 2012 - January 2013

Skills
Windows Server 2003, Windows Server 2008, Red Hat Linux, OpenSuse, Microsoft Office, Networking, Routing Protocols, Network Security, Works Well in Groups, Multitasking Skills, Customer Service, Customer Support, Technical Support, Wireless Networking, Wireless Routers, VMware Workstation, TCP/IP, Windows Server, Hardware, Software Installation, VMware, Troubleshooting, Computer Hardware, Help Desk Support, Printers, BMC Remedy, Blackberry Enterprise..., SCCM, Remote Access, Active Directory, VPN, Laptops, Windows XP, Microsoft Exchange, Windows 7, Blackberry, Security, Desktop Computers

Education
Columbus State   2011 — 2012
Network Administrator, Information Technology

DeVry University   2003 — 2006
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management

Experience
TEKsystems  December 2013 - Present
Pyramid Consulting  December 2013 - February 2014
Oxford Global Solutions   April 2013 - September 2013
IBM  April 2010 - August 2012
TMS  August 2008 - March 2011
Sapphire Technologies  August 2007 - April 2008
MarketPlace Direct   October 2004 - August 2007
Xodus Medical, Inc.   March 2003 - October 2004
Sarcom   October 1998 - August 2002
Dynacraft Industries, Inc.   February 1995 - October 1998

Skills
Database Administration, Database Design, Relational Databases, Access Database, SharePoint, Usability, User Interface Design, Microsoft Excel, Microsoft Office, Access, Databases, Analysis, HTML, SQL, Visual Basic, Oracle, Teradata, TOra, Usability Testing, VBA, Visual Basic for..., Security

Education
Westmoreland County Community College   1996 — 1999
A.S., Computer Science

University of Pittsburgh   1982 — 1986
B.A., Japanese

Community College of Allegheny County
Java, A

Experience
Xerox  August 2012 - Present
Third Christian Church   November 2013 - January 2014
Sarcom   June 2012 - July 2012
CROSSMARK  March 2012 - June 2012
Independent  January 2007 - January 2012
ETI Technical College  March 2009 - May 2009

Skills
CompTIA Network+, CompTIA A+ Certification, Security+, Project+, Windows 7, Microsoft Certified..., Windows 7 Migration, ETA, Computer Technology, Computer Hardware, Computer Repair, Computer Maintenance, Software Installation, Web Design, Printers, Routers, Microsoft Office, Customer Service, Security

Education
Western Governors University   2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.0

Western Governors University   2010 — 2013
Bachelor of Applied Science (BASc), Information Technology

ETI Technical College   2007 — 2009
Associate of Arts and Sciences (A.A.S.), Computer Science

Experience
Federal Government  IT Specialist Customer SupportFederal GovernmentJanuary 2010 - Present
TOSOH America   January 2014 - September 2014
Sarcom   April 2012 - September 2012
Wyle System Inc   April 2007 - December 2009
Northrop Grumman Corporation  September 2004 - March 2007
Radianexpress.com   September 2001 - January 2004

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Network Security, Wireless Networking, Information Assurance, Ethical Hacker, Cisco VPN, Remote Monitoring, Windows Remote Desktop, Active Directory, System Administration, Technical Support, Troubleshooting, Windows 7

Education
Community College of the Air Force   2000 — 2001

Sinclair Community College

Experience
Champaign Residential Services, Inc.   March 2014 - Present
Neal Brothers, Inc.   January 1999 - Present
Champaign Residential Services, Inc.   November 2009 - March 2014
Champaign Residential Services, Inc.   October 2006 - November 2009
Sarcom   May 2003 - October 2006
FDL Automation   January 2002 - May 2003

Skills
Network Administration, System Administration, Windows Server, Active Directory, NTFS, Group Policy, Microsoft Exchange, Microsoft SQL Server, Microsoft Office, Citrix, Virtualization, Arcserve, Exagrid, Windows 7, Windows Vista, Windows XP Pro, XP, Servers

Education
Franklin University   2002 — 2005
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General

Edison State Community College   1999 — 2001
Associate of Science (A.S.), Business Administration and Management, General

Experience
Sarcom   May 2011 - Present
JPMorgan Chase  June 2009 - October 2010
Dish Network  May 2008 - December 2008

Skills
Microsoft Certified..., Citrix, Adobe Acrobat, Property & Casualty..., VPN, Help Desk Support, Virtual Machines, Ticketing Systems, Oracle Applications, AS400 system, SharePoint, Cisco Call Manager, Cactus, Customer Service, Active Directory, Novell, Office 365

Education
Eastland-Fairfield Career and Technical Schools   1999 — 2001

Reynoldsburg High School   1999 — 2001
High School Diploma, Standard

Experience
Sarcom   March 2009 - Present
Coca-Cola Enterprises  August 2003 - June 2008

Skills
VMware, Windows 7, XP, Help Desk Support, Computer Hardware, Operating Systems, Active Directory, Troubleshooting, Windows, Technical Support, Printers, Servers

Education
Full Sail University

Experience
Cranel Inc.  May 2003 - May 2013
Sarcom   April 2000 - May 2003

Skills
Employee Training, Creative Problem Solving, Microsoft Office, Sales, Employment Law, Purchase Orders, Vendor Relationships, Quote Preparation, Contract Administration, Sales Order Processing, Proactive self-starter, Multi-tasking, Attention to detail, Epicor software, HR Policies, SAP Business Software

Education
Otterbein College   2008 — 2011
Bachelor of Arts (BA), Human Resources Management/Personnel Administration, General

Columbus State   2006 — 2008
Psychology

Experience
OnForce  December 2008 - Present
Robert Half Technology  July 2014 - July 2014
Smart Source  March 2013 - July 2013
Robert Half Technology  December 2012 - January 2013
V2Soft  February 2012 - May 2012
Anu Resources Unlimited  August 2011 - February 2012
Velociti Inc.  September 2011 - October 2011
Sarcom   November 2009 - September 2010
Global Resources  March 2010 - June 2010

Skills
Troubleshooting, Networking, Cisco Technologies, Switches, Security, Software Installation, Computer Hardware, Windows 7, Routers, Servers, Technical Support, HP, Laptops, System Deployment, Windows

Education
Davenport University   2006 — 2008
Associate of Applied Science, Computer Networking/Network Security

Grand Rapids Community College   1992 — 1994
Associate of Arts and Sciences (AAS), General Mechanical Drafting