SWBC Company
Industry: Financial services company
DescriptionSouthwest Business Corporation is a diversified financial services company providing insurance, mortgage, and investment services to financial institutions, businesses, and individuals. Headquarters: San Antonio, Texas, United States Founded: 1 April 1976 Number of employees: ~2,000+ (September 2014) Key people: Charlie Amato, Chairman and Co-founder; Gary Dudley, President and Co-founder Subsidiary: SWBC Real Estate LLC
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SWBC Employees
SWBC June 2015 - Present
NRN Properties January 2015 - Present
Gold's Gym August 2014 - January 2015
St. Mary's University August 2013 - January 2015
Gold's Gym June 2014 - August 2014
Skills
Event Planning, Public Speaking, Leadership, Fundraising, Community Outreach, Cpr Certified, Lifeguarding, Marketing, Teaching, Sports, Social Media, Communication, Operating Systems, Microsoft Excel, Microsoft Word, WordPress, PowerPoint, SharePoint
Education
St. Mary's University 2013 — 2017
Marketing
SWBC April 2014 - Present
Afni 2006 - 2012
Convergys 2005 - 2006
The Salvation Army 2004 - 2005
West Corporation 2003 - 2004
Lacks Stores Inc. 2001 - 2003
Skills
Call Centers, Outsourcing, Customer Service, Contact Centers, Quality Assurance, Customer Experience, CRM, Inbound Marketing, Customer Satisfaction, Process Improvement, Telemarketing, Operations Management, Performance Management, Mortgage Lending, Strategic Communications, Training, Loss Mitigation, Human Resources, Hiring Employees, Management
Education
Texas A&M International University 2012 — 2013
Bachelor of Arts (BA), Political Science and Management
QTC Management/ Lockheed Martin Company July 2014 - Present
Catapult Staffing September 2013 - July 2014
Accenture July 2013 - September 2013
USAA May 2012 - November 2012
Hallmark College April 2012 - May 2012
The Scooter Store June 2009 - March 2012
Tormax Technologies November 2008 - June 2009
SWBC February 2007 - November 2008
STRIC July 2006 - February 2007
Camp Caribou May 2000 - October 2005
Skills
Customer Service, Sales, Human Resources, Microsoft Office, Sales Management, Management, Strategic Planning, New Business Development, Account Management, Sales Process, Team Building, Direct Sales, Full-life Cycle..., Sourcing, Permanent Staffing, Executive Staffing, Generalist Duties, Teamwork, Interviewing Skills, Conducting Interviews, Positive Team Player, Positive Personality, Positive Can-do Attitude, Talent Acquisition, Process Improvement, Coaching, Sales Operations, Training, Payroll, Hiring, Temporary Placement, Marketing, Temporary Staffing, PeopleSoft, Cold Calling, Call Centers, Interviews, Exceptional People...
Education
Texas A&M University 1999 — 2002
Business Administration
San Antonio College 1997 — 2002
Business Administration
SWBC September 2014 - Present
SWBC June 2011 - September 2014
SWBC November 2010 - June 2011
SWBC June 2008 - November 2010
Leading Edge Personnel March 2007 - June 2008
World Savings December 2006 - April 2007
The Wash Tub June 2004 - August 2006
Skills
Analysis
Education
San Antonio College 2014 — 2015
Human Resource Management Certification
The University of Texas at San Antonio 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
SWBC September 2010 - Present
US Courts February 2000 - May 2007
City of San Antonio October 1992 - February 2000
Skills
Administration, Data Entry, Insurance, Lotus Notes, PowerPoint, Time Management, Training, Team Leadership, Marketing
Education
Texas A&M University 2011 — 2013
BAAS, Business/Commerce, General
SWBC June 2013 - Present
The University of Texas at San Antonio September 2010 - June 2013
NCI, Inc. June 2006 - September 2010
GE Capital September 1998 - February 2003
Skills
Microsoft SQL Server, SQL, jQuery, ASP.NET, JavaScript, XML, T-SQL, VB.NET, CSS, Databases, C#, HTML, AJAX, .NET, Web Applications, Web Development, LINQ
Education
Tecnológico de Monterrey 1992 — 1996
Bachelor of Science (B.S.), Computer Science
First Choice Loan Services January 2014 - Present
SWBC April 2011 - December 2013
Skills
Sr Mortgage Loan..., VA - VA TEX VET - USDA...
Education
St. Mary's University
GlobalSCAPE,Inc. August 2014 - January 2015
Broadway Bank October 2012 - August 2014
Kforce Global Solutions, Inc. July 2011 - July 2012
SWBC June 2007 - April 2011
JPMorgan Chase July 2006 - May 2007
USAA April 1990 - April 2006
Skills
Direct Marketing, Marketing Communications, Marketing, Corporate Communications, Copywriting, Integrated Marketing, Advertising, Marketing Management, Strategy, Management, Direct Mail, Project Management, Financial Services, Email Marketing, Newsletters, Program Management, Strategic Communications, Marketing Strategy, B2B Marketing, Copy Editing, Business Process, Digital Marketing, Cross-functional Team..., Brand Management, Sales, Internal Communications, Project Planning, Financial services..., Social Media, Project Coordination, Financial Communications, Insurance marketing, Budgets, B2C marketing, Presentation Development, Usability Testing, Strategic Planning, Content Strategy, Blogging, Content Management, Leadership, Lead Generation, Risk Management, Process Improvement, Team Building, Product Management
Education
St. Mary's University
MA, Communication Studies
The University of Texas at Austin
BS, Advertising
SWBC August 2014 - Present
MAXIMUS July 2012 - Present
The Scooter Store June 2010 - January 2012
The Scooter Store February 2009 - June 2010
USAA June 2007 - November 2008
AD Ideas Media April 2006 - June 2007
Kaycan August 2005 - April 2006
Staffing Solutions Enterprises April 2005 - July 2005
Skills
10 Key, Typing, Outlook, Lotus Notes, Microsoft Office, Microsoft Excel, Microsoft Word, Phone Etiquette
Education
Wayland Baptist University 2011 — 2013
Bachelor of Applied Science (BASc), Accounting
St Philip's College 2009 — 2010
Accounting and Business/Management
Walker Myers Insurance and Risk Management September 2012 - Present
SWBC July 1999 - April 2012
Principal Financial Group March 1994 - June 1999
Skills
Employee Benefits, Insurance, Management, Recruiting, Strategic Planning, Program Management, Sales, Negotiation, Customer Service, Project Planning, System Administration, Health Insurance, Brokers, Risk Management, Disability Insurance, Marketing
Education
Theodore Roosevelt High School 1986 — 1992
Texas A&M University
SWBC December 2014 - Present
iHeartMedia, Inc. September 2012 - December 2014
Miller Financial Services December 2010 - September 2012
Skills
Tax Preparation, Journal Entries, General Ledger, Accounting, Tax Returns, Account Reconciliation, QuickBooks, Tax, Bookkeeping, Fixed Assets, Financial Reporting, Accounts Payable, Computer Hardware, Internet Strategy, Social Media Marketing, Microsoft Excel, Sales Tax, Income Tax, Corporate Tax, Management
Education
Texas A&M International University 2011 — 2012
Masters of Professional Accountancy, Accounting
St. Mary's University 2008 — 2010
Bachelor of Business Administration, Accounting
St. Augustine High School 2004 — 2007
High School Diploma, High School Diploma
Weingarten Realty Investors February 2013 - Present
Boxer Property August 2009 - February 2013
Santikos Real Estate January 2009 - August 2009
Grigio Partners July 2006 - November 2008
SWBC 2007 - 2007
Education
Texas State University 2003 — 2007
BBA, Marketing
Rackspace, the #1 managed cloud company August 2015 - Present
SWBC February 2015 - July 2015
New York Life Insurance Company May 2014 - December 2014
Gold's Gym (Bandera Trails) - San Antonio, TX February 2014 - May 2014
Lifetime Fitness at The Rim June 2011 - January 2014
Skills
Finance, Sales, Financial Services, Marketing, Customer Service, Exercise Physiology, Fitness Training, Strength Training, Nutrition, Sports Nutrition, Exercise Prescription, Personal Training, Sports Medicine, Exercise Instruction, Sports Training, Public Speaking
Education
The University of Texas at San Antonio 2012 — 2015
Bachelor of Business Administration (B.B.A.), Finance, General
Texas A&M University 2009 — 2011
Northwest Federal Credit Union December 2014 - Present
SWBC October 2013 - November 2014
WEI Mortgage Corp. May 2012 - October 2013
Paychex January 2011 - May 2012
Mason Marketing June 2010 - November 2010
Skills
Mortgage Origination, Mortgage Banking, Finance, Mortgage Lending, Refinance, Loans, FHA, Residential Mortgages, USDA, Credit, Credit Analysis, First Time Home Buyers, Customer Service, Sales, VA Loans
Education
State University of New York College at Fredonia 2006 — 2010
Bachelor's degree, Business Administration and History
The START Center for Cancer Care July 2014 - Present
The START Center for Cancer Care July 2013 - July 2014
VMG Health May 2013 - July 2013
SWBC December 2012 - May 2013
HealthTec Software, Inc. October 2012 - December 2012
Skills
Customer Service, Trend Analysis, PowerPoint, Time Management, Microsoft Excel, Microsoft Word, Microsoft Office, Loss Prevention, Healthcare Information..., Lotus Notes, Purchase Requisitions, RFP, Management, Access, Data Analysis, Leadership, Research, Process Improvement, Public Speaking, Project Management, Analysis
Education
The University of Texas at San Antonio 2013 — 2015
Master of Business Administration (M.B.A.), Business of Health
Texas A&M University 2008 — 2012
Bachelor of Science (B.S.), Health/Health Care Administration/Business Administration
VITAS Healthcare April 2015 - Present
Concentra, Divison of Humana March 2011 - August 2014
SWBC June 2010 - March 2011
USAA August 2006 - May 2007
USAA January 1999 - August 2006
USAA February 1996 - January 1999
Coldwell Banker D'Ann Harper, REALTORS January 1993 - January 1996
Skills
Sales, Public Speaking, Workshop Facilitation, Social Influence, Change Management, Staff Development, Process Improvement, Coaching, Leadership, Team Building, Leadership Development, Call Center, Team Leadership, Strategic Planning, Management, Training, Organizational..., Six Sigma, Healthcare, Employee Training, Program Management, Instructional Design, Business Process..., Marketing, Employee Relations, Quality Assurance, Performance Management, Customer Satisfaction, Customer Service, Executive Management, Human Resources, Operations Management, Insurance, Policy, Recruiting, Call Centers, Strategy, Cross-functional Team..., Project Planning, Budgets, Banking, Risk Management, Customer Experience, Employee Benefits, Sales Operations, Customer Retention, Team Management, Project Management, Business Development, Account Management
Education
Saint Leo University 2012 — 2015
Pursuing Graduate Degree, MBA
Saint Leo University
BBA, Management
Lockheed Martin October 2014 - Present
Nexius August 2014 - October 2014
SWBC April 2013 - May 2014
Mattress Firm March 2012 - August 2012
Skills
Procurement, Supplier Sourcing, Performance Management, Customer Service, Marketing, Customer Satisfaction, Sales, Microsoft Office, Sales Process, Sales Operations, Sales Management, Microsoft Word, Process Improvement, Public Speaking, PowerPoint
Education
Texas A&M University-San Antonio 2012 — 2014
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
Stephen F. Austin State University 2007 — 2011
Bachelors of Business Administration, Marketing
SWBC June 2014 - Present
SecureLogix Corporation April 2008 - August 2013
Securelogix Corporation June 2000 - April 2008
Wound Care Group December 1999 - June 2000
TETCO September 1998 - December 1999
Clarke American May 1994 - September 1998
Skills
Testing, Management, Start-ups, Salesforce.com, Security, Marketing, Human Resources, Customer Service, Analysis, Telecommunications, Networking, Business Development, Program Management, Training, Leadership, Solution Selling
Education
Texas Lutheran University 1992 — 1996
Bachelor of Arts, Communications, Communication and Media Studies
SWBC 2014 - Present
Tesoro 2013 - Present
Rackspace Hosting 2011 - 2013
Tesoro 2007 - 2011
Restex Composites 2006 - 2007
Texas Tech University Pass Center 2002 - 2006
Skills
Business Analysis, Financial Analysis, Forecasting, SAP, Marketing, Analysis, Business Process..., Project Management, Team Leadership, Process Improvement, Program Management, Budgets, Cross-functional Team..., Account Management, Change Management
Education
Texas A&M University-Commerce 2009 — 2011
MBA
Texas Tech University - Rawls College of Business 2002 — 2006
Accounting
SWBC May 2014 - Present
Skills
Accounting, Investment Accounting, Microsoft Office, IBM AS/400, Time Management, Public Speaking, Customer Service, Teamwork, Personal Income Tax..., QuickBooks, Retail, Cashiering, Training, Supervisory Skills, Loss Prevention, Merchandising
Education
The University of Texas at San Antonio 2013 — 2015
Bachelor of Business Administration (B.B.A.)
St Philip's College 2010 — 2012
Associate of Arts (A.A.)
SWBC March 2013 - Present
Sony Electronics September 2008 - May 2012
Pernox Contracting / SouthWest Research Institute February 2006 - August 2008
Computer NERDZ! September 2003 - February 2006
First Data Corp. August 2002 - August 2003
Texas Tech High Tech Computer Store November 2000 - July 2002
Texas Tech University December 1998 - November 2000
US Army September 1994 - October 1998
US Army August 1993 - September 1994
Skills
Troubleshooting, Computer Hardware, Technical Support, Operating Systems, Software Installation, Hardware, System Administration, Networking, Windows, Databases, Wireless Networking, Computer Repair, Printers, Help Desk Support, Management, Laptops, Microsoft Exchange
Education
A Plus Certification 2003 — 2003
A Plus Certification, Certified
South Plains College 2000 — 2002
Associates, Computer and Information Systems
ST Aerospace March 2014 - Present
USAA November 2012 - February 2014
SWBC June 2011 - September 2012
GPM Life Insurance Co. January 2011 - May 2011
St. Mary's University - Learning Assistance Center May 2008 - December 2010
Education
St. Mary's University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing, Magna Cum Laude
SWBC Mortgage July 2012 - Present
APG Federal Credit Union June 2005 - June 2012
Aberdeen Proving Ground Federal Credit Union June 2005 - June 2012
SWBC March 2002 - May 2005
Chase Bank of Maryland 1989 - 1994
Skills
Banking, Risk Management, Mortgage Underwriting, Mortgage Banking, FHA financing, Mortgage Servicing, Residential Mortgages, VA loans, FHA, Loan Origination, Mortgage Lending, Refinance, Construction Loans, Loss Mitigation, Budgets, Loans, Microsoft Excel, Customer Service, Consumer Lending, Mortgage Marketing, Credit, Credit Unions
Education
Saint Joseph's University 1977 — 1981
SWBC January 2014 - Present
SWBC November 2010 - January 2014
SWBC November 2009 - November 2010
IBC Bank November 2006 - June 2009
Education
St. Mary's University 2003 — 2008
Bachelor of Business Administration (BBA), Marketing
Twitter July 2015 - Present
Conspire March 2013 - March 2015
Capgemini August 2012 - February 2013
Coley & Associates December 2011 - May 2012
Blue Clover September 2011 - December 2011
Trinity University September 2008 - December 2011
SWBC July 2011 - September 2011
University of Houston June 2010 - August 2010
Skills
jQuery, Visual Studio, Web Development, JavaScript, C#, .NET, Scala, Java, ASP.NET, Play Framework, CSS, MySQL, Microsoft SQL Server, Git
Education
Institut d'Etudes politiques de Strasbourg
International Relations and Affairs
Trinity University
Bachelor of Science, Computer Science
SWBC March 2012 - Present
Taylor West July 2011 - March 2012
IBC Bank 2008 - 2011
IBC Bank January 2008 - August 2009
IBC Bank August 2007 - December 2007
JIL OIL Corp. May 1999 - December 2007
Skills
PowerPoint, Word, Excel, Microsoft Office, Outlook, Customer Relations, Photoshop, Digital Electronics, Online Advertising, Online Marketing, Social Media, Banking, Cash Management, bankng technology
Education
The University of Texas at San Antonio 2004 — 2008
Bachelor of Arts, Communication - Electronic Media
San Antonio College 2001 — 2004
Liberal Arts
SWBC August 2008 - Present
Skills
Healthcare, Customer Service, Employee Benefits, Banking, Insurance, Business Development, Business Planning, Sales, Underwriting, Health Insurance, Analysis, Benefits Administration, Commercial Insurance, Disability Insurance, Leadership, Team Building, Account Management, Employee Relations, Public Speaking, Life Insurance, Budgets, Workers Compensation, Property & Casualty..., Retirement, Process Improvement, Strategic Planning, Strategic Consulting, Management
Education
Sam Houston State University 2004 — 2008
BBA, Accounting and Finance
Texas City HS
Texas Tech University
Oracle January 2015 - Present
SWBC November 2014 - January 2015
American GI Forum July 2012 - October 2014
Farmers Insurance July 2011 - November 2011
Thrifty Liquor February 2010 - August 2011
United Services Automobile Association March 2005 - September 2009
United States Marine Corps June 1994 - December 2003
United States Marine Corps June 1994 - December 2003
Skills
Insurance Agents, Mentoring, Customer Service, Problem Solving, PowerPoint, Word, Team Leadership, Supervisory Skills, Administration, Microsoft Office, Military Experience, Military Operations, Military Logistics, Military Liaison, Marine Corps, Security Clearance, Military Training, Customer Retention, Employee Training, Quality Control, Quality Auditing, Cross-functional Team..., Cash Handling Experience, Inventory Control, Microsoft Word, System Administration, Insurance Brokerage, Government, Personnel Supervision, Leadership, Management, Training
Education
The University of Texas at San Antonio 2009 — 2010
Bachelors, History
San Antonio College 2004 — 2009
Associates, Liberal Arts
Thomas Edison High School
SWBC March 2013 - Present
Blue Cross and Blue Shield of Minnesota August 2011 - September 2012
David Karl Consulting November 2008 - May 2012
BioSignia 2005 - 2008
Allianz Re December 2001 - January 2005
ING Re January 1998 - December 2001
Minnesota Life January 1995 - January 1998
Skills
Competitive Analysis, Product Development, Strategic Planning, Sales Management, Operations Management, Project Management, Training, Advertising, Market Planning, Recruiting, Start-ups, Leadership, Risk Management, Pricing, Cross-functional Team..., Business Development, Strategy, Product Management, CRM, New Business Development, Marketing, Marketing Strategy, Strategic Marketing..., Change Management, Executive Management, Sales Process, Sales Operations, Leadership Development, Negotiation, Visionary Thinking, Marketing Communications, Corporate Communications, Strategic Communications, Public Speaking, Emcee, Executive Coaching, Business Coaching, Marketing Management, Business Strategy, Business Intelligence, Life Insurance, Healthcare, Banking, Territory Management, Compensation Structure..., Writing, Reinsurance, Consulting, Promotions, Budget Process
Education
University of St. Thomas 2010 — 2010
Mini MBA, Business
St. Cloud State University 1982 — 1985
Bachelor of Science and Bachelor of Arts, Mass Communications (Public Relations) and English (Writing
Vermilion Community College 1980 — 1982
Associate of Arts (A.A.), General Studies
SWBC May 2015 - Present
Aspen Heights October 2013 - May 2015
Aspen Heights July 2012 - September 2013
Aspen Heights July 2011 - June 2012
Peak Campus Companies June 2010 - May 2011
Trimarchi February 2010 - June 2010
CLASS, Inc. June 2009 - February 2010
Skills
Apartments, Leases, Marketing Strategy, Marketing, Real Estate Development, Leadership, Student Housing, Property Management, Real Estate, Advertising, Training, Staff Development, Referrals, Selling, Luxury, Property, Employee Training, Sales, Customer Service
Education
The University of Georgia
Bachelor of Arts, Studio- Book Arts
University of Georgia- Cortona, Italy
Studio Art
University of Canberra
Art
Texas Lutheran
Philosophy and Studio Art
SWBC June 2007 - Present
Clarke American July 2005 - May 2007
Clarke American January 1999 - July 2005
Clarke American January 1995 - January 1999
Vulcraft - A Dvision of Nucor May 1990 - December 1994
Skills
New Business Development, Strategic Planning, Process Improvement, Business Development, Account Management, Human Resources, Project Management, Risk Management, Business Analysis, Team Building, Marketing Strategy, Leadership, Marketing, Salesforce.com, Employee Relations, Public Speaking, Banking, Organizational..., Management, Performance Management, Customer Service, Sales, Training, Contract Negotiation, Program Management, Operations Management, Insurance, Project Planning, Cross-functional Team..., Sales Process, Budgets, Recruiting, Negotiation, Employee Benefits, Competitive Analysis, Change Management, Team Leadership, Coaching, Business Planning, Sales Management, Customer Retention, Vendor Management, Forecasting, Executive Management, Selling, Business Process..., CRM, Benefits Administration, Call Centers, Underwriting
Education
Texas A&M University 1987 — 1989
B.S., Civil Engineering
SWBC April 2009 - Present
Broad Street Mortgage September 1995 - August 2006
Education
Texas A&M University 1970 — 1970
Zoology
SWBC June 2015 - Present
Laskowski Electric February 2013 - June 2015
Infinity VIP May 2012 - August 2012
Arthur P. Veltman & Associates May 2007 - August 2010
Butler's Brittle October 2003 - February 2010
Skills
Social Media, Microsoft Office, Microsoft Excel, Marketing Strategy, Social Media Marketing, Marketing, Microsoft Word
Education
Texas A&M University 2010 — 2012
BS, Sport Management
Floresville High School 2004 — 2008
High School
SWBC March 2015 - Present
Chase May 2012 - December 2014
Charming Charlie March 2012 - June 2012
Swan Valley School District August 2007 - December 2011
The Salvation Army 2009 - 2011
Skills
Training Facilitation, Training & Development, Training, Training Delivery, Facilitation, Virtual Training, Procedure Development, Procedure Review, Procedure Creation, Large Group Facilitation, Public Speaking, Adult Education, Education, AML, Small Group Instruction, Screening, Banking, Staff Development, Leadership
Education
Saginaw Valley State University 2005 — 2011
Bachelor of Arts (B.A.)
St Clair County Community College 2003 — 2005
Associate of Arts (A.A.)
E Mortgage Management, LLC. March 2015 - Present
Homestead Funding Corp. December 2013 - March 2015
Intercap Lending April 2013 - December 2013
SWBC March 2012 - February 2013
The Home Lending Source April 2011 - March 2012
Franklin American Mortgage Company June 2007 - May 2011
Fieldstone/Broad Street mortgage January 2001 - June 2007
Broadstreet Mortgage 2001 - 2007
Old Kent 1999 - 2001
Skills
Mortgage Lending, VA, Conventional, FHA, Mortgage Banking, Mortgage Industry, Mortgage, Sales Management, Problem Solving, Strategic Planning, New Business Development, Negotiation, Risk Management, Finance, Sellers, Credit, Loan Origination, USDA, Residential Mortgages, VA loans, FHA financing, Reverse Mortgages, Government Loans, Refinance, Mortgage Underwriting, Construction Loans, Certified Mortgage..., Banking, Loans, Home Equity Loans, Loss Mitigation, Mortgage Marketing, Investment Properties, Real Estate Financing, Credit Analysis, Underwriting, First Time Home Buyers, Commercial Mortgages, Home Equity Lines of..., Debt Consolidation, Consumer Lending, Real Estate Economics, Commercial Lending, Real Estate, Financial Structuring, Referrals, Loan Servicing, Investments, Rates, HUD
Education
University of California, Riverside 1979 — 1982
BS, Admin Studies-Political Science
NMLS # 67721
Riverside City College
SWBC February 2014 - Present
Girlfriends Ignite, Inc. August 2010 - Present
Transwestern May 2006 - Present
L&B Realty August 2005 - April 2006
Landry's Restaurants August 2004 - August 2005
Skills
Accounts Payable, General Ledger, Fixed Assets, Accruals, Financial Reporting, Accounting, Budgets, Journal Entries, Accounts Receivable, Account Reconciliation, GAAP
Education
Stephen F. Austin State University 1999 — 2004
BBA, Accounting
Sparta Technology Consulting (self-employed) May 2010 - Present
ABB October 2014 - May 2015
Vinson & Elkins LLP September 2013 - February 2014
SWBC September 2011 - March 2012
Cirdan Group April 2007 - April 2010
Skills
Business Analysis, Program Management, Web Design, Software Documentation, SharePoint, Technical Writing
Education
Saint Michael's College 1979 — 1983
B.A., History
element thirty creative September 2007 - Present
SWBC April 2004 - September 2007
Skills
Graphic Design, Collateral, Logo Design, Marketing Strategy, Posters, Marketing, Adobe Creative Suite, Illustrator, InDesign, Direct Mail, Graphics, Brochures, Web Design, Photoshop, Video Production, Video Editing, Multimedia Marketing..., Branding & Identity, Web Development, Marketing Communications, Creative Direction, Typography, Layout
Education
San Antonio College 1999 — 2001
AAS, Graphic Design
San Antonio Humane Society August 2012 - Present
US Navy Reserve June 2009 - Present
US Navy April 2014 - March 2015
University of Maryland University College September 2014 - February 2015
San Antonio College (SAC) August 2013 - December 2013
Texas State University August 2011 - May 2012
Texas State University August 2010 - May 2012
SWBC June 2008 - May 2010
Skills
Leadership, Social Media, Public Speaking, Training, Crisis Communications, Speech Writing, Press Releases, Strategic Communications, Organizational..., Internal Communications, Community Outreach, Communication, Media Relations, Leading Meetings, Supervising, Public Relations, Management, Conflict Resolution, Social Networking, Research, Instructional Design, Teaching, Editing, Community Development, Higher Education, Records Management, Microsoft Suites, Interpersonal..., Customer Service, Spanish, Newsletters, Nunchuck Skills
Education
Texas State University-San Marcos 2010 — 2012
Master of Arts (MA), Organizational Communication, General, 3.75
Texas A&M University-Corpus Christi 2004 — 2008
Bachelor of Arts (BA), Speech Communication, 3.54
Bandera High School 2000 — 2004
Fidelity Investments June 2014 - Present
Graystone Consulting October 2011 - May 2014
Morgan Stanley Smith BarneyConsulting Group December 2001 - September 2009
Smith Barney Inc December 1999 - December 2001
Salomon Smith Barney Inc March 1997 - December 1999
Savings of America July 1995 - March 1997
SWBC 1992 - 1995
Fidelity Pension Services 1990 - 1992
Skills
Series 7, Mutual Funds, Asset Allocation, Wealth Management, Alternative Investments, Investments, Retirement Planning, Asset Managment, 401k, Investment Advisory, Financial Advisory, Series 65, Separately Managed..., Retirement, Fixed Annuities, ETFs, FINRA, Series 63, Asset Management
Education
Stephen F. Austin State University 1986 — 1990
Bachelor of Business Administration
Eisenhower 1982 — 1985
SWBC November 2009 - Present
Bellco Credit Union 2007 - 2009
Wells Fargo Financial 2001 - 2007
American Century Investments 2000 - 2002
American Century Investments 2000 - 2002
Skills
Sales, Banking, Loans, Management, Credit, Portfolio Management, Risk Management, Mortgage Lending, Investments, Financial Analysis, Insurance, Mutual Funds, Strategic Planning, Team Building, Credit Unions, Executive Management, Leadership, Underwriting, Consumer Lending, Retail Banking
Education
South Dakota State University 1997 — 2000
Bachelors, Science
SWBC 1994 - Present
Education
UTSA 1976 — 1977
BBA, Finance
St. Mary's University 1973 — 1975
Finance
Roosevelt High School
Southern Methodist University
Banking
University of Oklahoma
Commercial Lending
USAA December 2012 - Present
SWBC September 2010 - December 2012
Alamo Community College District May 2006 - August 2010
Sell For A Cause™ August 2007 - March 2010
Keller Williams - Market Center May 2005 - August 2007
AMGtech Multimedia, LLC August 2003 - June 2005
Education
St. Mary's University
B.B.A, Information Systems Management
Propel Financial Services December 2013 - Present
VMC May 2012 - August 2012
Peyton Resource Group August 2010 - March 2011
Integrated Human Capital May 2010 - July 2010
SWBC August 2009 - February 2010
Eurostaff Group January 2009 - May 2009
Pocket Communications June 2008 - November 2008
USAA September 2003 - May 2008
Skills
Credit
Education
San Antonio College
Graphic Design, 3.0
SWBC Insurance Services February 2012 - Present
SWBC April 2010 - March 2012
SWBC November 2009 - May 2010
SWBC July 2009 - November 2009
Texas State University June 2008 - June 2009
Skills
Insurance, Customer Service, Sales
Education
Texas State University-San Marcos 2005 — 2009
BBA, Finance
SWBC June 2009 - Present
J P Morgan Chase/Mortgage August 2004 - June 2009
Cavender Auto Group 1986 - 2001
Skills
First Time Home Buyers, Mortgage Lending, Real Estate, Investment Properties, Mortgage Banking, Residential Mortgages, FHA financing, VA loans, Loan Origination, Residential Homes, Underwriting, Credit, REO, Insurance, Investments, FHA Financing, VA Loans, FHA, Refinance, Loans
Education
San Antonio College 1979 — 1980
None, Mid Management
Johnson City High School
SWBC January 2014 - Present
Harland Clarke June 2009 - November 2013
Harland Clarke January 2004 - June 2009
Harland Clarke March 2003 - January 2004
Harland Clarke March 2001 - September 2001
Skills
Competitive Analysis, Account Management, Reporting & Analysis, Ad Hoc Reporting, Click-Stream Analysis, Analytical Reasoning, Strategic Planning, Data Analysis, Benchmarking, Content Management, A/B Testing, Usability Testing, Analytics, Customer Service, Leadership, Process Improvement, Strategy, Operations Management, Web Analytics, E-commerce, Marketing Management, Forecasting, Cross-functional Team..., Email Marketing, Sales, Marketing Strategy, Project Management, Team Building, Analysis, Online Marketing, Affiliate Marketing, A/B testing, Business Development, Business Intelligence
Education
Texas Lutheran
Bachelor of Business Administration (BBA), Business Administration (Management)
Texas Military Institute
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Tec August 2015 - Present
SWBC December 2014 - Present
AllianceBernstein September 2013 - Present
AllianceBernstein May 2011 - September 2013
AllianceBernstein April 2009 - May 2011
AllianceBernstein December 2006 - April 2009
Lowe's Companies, Inc. March 2003 - December 2006
Education
San Antonio College
The University of Texas at San Antonio
SWBC August 2015 - Present
IBC Bank July 2003 - August 2015
Skills
Banking, Customer Service, Microsoft Office, Leadership, Financial Analysis
Education
San Antonio College 1998 — 2007
Associate's degree, Business Administration and Management, General
SWBC September 2014 - Present
SWBC September 2013 - September 2014
SWBC April 2011 - September 2013
SWBC April 2011 - August 2011
Skills
Customer Service, Compliance, Data Analysis, Loans, Auditing, Research, Relocation, Reports, Financial Reporting, Report Writing, Requirements Analysis, Analysis, REO, Mortgage Lending, Mortgage Servicing, Reverse Mortgages, Residential Mortgages, Mortgage Banking, Insurance, Federal & State..., File Management, Account Management, General Ledger, Communication, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Typing, Team Leadership, Teamwork, Windows, Writing, Layout, Client Billing, Client Liaison, Process Improvement, Sales
Education
San Antonio College
Time Insurance Agency, Inc. May 2015 - Present
SWBC March 2014 - May 2015
CapRock Services October 2013 - March 2014
Skills
Umbrella Insurance, Commercial Insurance, Casualty, Property & Casualty..., Insurance, General Liability, Workers Compensation, Windstorm, Property, Life Insurance, Health Insurance, Whole Life, Licensed Property, Directors, Licensed Life, Homeowners, Term Life Insurance, Commercial Lines, Inland Marine, Legal Liability, Liability, Employment Practices..., Excess, Liability Analysis, Professional Liability, General Insurance, Underwriting, Disability Insurance, Claim, Surety Bonds, Marine Insurance, Universal Life, Renters, Small Business, Employee Benefits, D, Property Claims, Permanent Life Insurance, Group Insurance, Risk Management, Property Damage, Agents, Key Person Insurance, Fixed Annuities, Long-term Care, Claims Management, Workers' Compensation..., Sales, Subrogation, Brokers
Education
Texas A&M University-Corpus Christi 1994 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Apple November 2014 - Present
Collard Greens LLC January 2011 - Present
AT&T Mobility September 2013 - November 2014
Apple August 2012 - August 2013
Vitamin World September 2010 - May 2011
SWBC August 2008 - October 2009
SWBC December 2007 - August 2008
SWBC December 2006 - December 2007
SWBC October 2006 - December 2006
Hawkins Battery & Golf Cars, Inc November 2004 - September 2006
Skills
AS400, PowerPoint, Visio, Outlook Express, Final Cut Express, Microsoft Excel, Microsoft Word, Marketing, QuickBooks, Customer Service, Keynote, Apple Numbers, Aperture, iPhoto, iMovie, Retail, Strategic Planning, Sales Management, Team Building
Education
The Gerson Institute 2011 — 2011
Workshop, Gerson Therapy, N/A
San Antonio College
N/A
Rush Enterprises, Inc January 2015 - Present
CaptureRx October 2012 - January 2015
SWBC October 2010 - October 2012
Lee TranServices, Inc. November 2006 - October 2010
Clear Channel Radio September 2001 - August 2004
Skills
Microsoft SQL Server, ASP.NET, .NET, C#, VB.NET, Software Development, SQL, T-SQL, Requirements Analysis, Visio, Visual Studio, Web Development, Databases, jQuery, XML, SSIS, HTML, JavaScript, AJAX, CSS, Windows Server, ASP, Unix, System Administration, Coaching, Software Design Patterns, Windows Azure, Cloud Computing
Education
Stephen F. Austin State University 2004 — 2011
Computer Science
TxDOT May 2015 - Present
Spurs Sports & Entertainment November 2013 - May 2015
P3S Corporation February 2013 - August 2013
SWBC April 2008 - February 2013
Skills
Human Resources, Personnel Management, Applicant Tracking..., Onboarding, Employee Relations, Recruiting, Talent Acquisition, Employee Benefits, College Recruiting, HRIS, Talent Management, Benefits Administration, Interviews, New Hire Orientations, Sourcing, Performance Management, HR Policies, Training, Employee Training, Organizational..., Contract Recruitment, Customer Service, Employee Engagement, Hiring, Leadership, Management, Leadership Development, Payroll, Outlook, Team Building, Vendor Management
Education
St. Mary's University
Bachelor, Human Resources
Hostway Corporation October 2014 - Present
SWBC September 2013 - October 2014
The Scooter Store October 2012 - 2013
AMD June 2012 - December 2012
Ashley Furniture HomeStores December 2011 - July 2012
Rush Enterprises, Inc January 2006 - December 2011
Technology Integration Group November 2004 - December 2005
Department of Veterans Affairs July 2003 - October 2004
US Air Force June 1998 - June 2002
Skills
Virtualization, Disaster Recovery, VMware, Windows Server, Storage, Active Directory, VMware ESX, SharePoint, Security, Data Center, High Availability, Microsoft SQL Server, Databases, VPN, Cloud Computing, Servers, Infrastructure, Microsoft Exchange, IT Management, Hyper-V
Education
San Antonio College
AAS, Computer Information Systems
New Sky Pictures August 2014 - Present
SWBC March 2012 - July 2012
San Antonio Express-News June 2010 - March 2012
GameStop November 2010 - November 2011
Skills
Avid Media Composer, Final Cut Pro, Therapeutic Massage, Editing, Reflexology, Apple Motion, Adobe Illustrator, Photoshop, After Effects, Microsoft Office, Microsoft Excel, PowerPoint, Research, Video Production
Education
River City School for Massage Therapy 2015 — 2015
Massage Therapist, Massage Therapy/Therapeutic Massage, 98%
The University of Texas at Austin 2012 — 2014
Bachelor of Arts (B.A.), Radio, Television, and Film
San Antonio College 2008 — 2010
Associate's degree, Liberal Arts and Sciences/Liberal Studies
SWBC November 2010 - Present
Target Corporation 2005 - 2009
Target Corporation August 2008 - November 2008
Target Corporation April 2008 - July 2008
Target Corporation January 2007 - June 2007
Target Corporation June 2005 - December 2006
Education
St. Mary's University 2000 — 2004
Bachelor of Business, Entrepreneurial Studies and Marketing
Team8 Athletics May 2015 - Present
Rackspace, the #1 managed cloud company August 2014 - Present
Visual Affinities April 2014 - Present
Rackspace, the Open Cloud Company February 2014 - August 2014
Starr Web Works June 2011 - March 2014
Government Tactical Solutions (DoD) February 2013 - November 2013
SWBC April 2012 - February 2013
Kinetic Concepts October 2011 - April 2012
United States Department of Defense October 2010 - September 2011
United States Department of Defense June 2010 - November 2010
Skills
SharePoint, SDLC, SharePoint Designer, JavaScript, Business Intelligence, C#, HTML, Integration, Agile Methodologies, Microsoft Office..., Software Development, E-commerce, Web Applications, Software Documentation, Business Process, Social Media Marketing, InfoPath, Enterprise Software, Graphic Design, Lotus Notes, System Deployment, Team Leadership, Web Parts, Web Design, Databases, Program Management, Technical Leadership, Social Networking..., Software Project..., Architecture, Project Management, Social SaaS, Project Portfolio..., Team Management, iPhone Application..., Hype, HTML 5, jQuery, SharePoint Server
Education
St. Mary's University 2009 — 2013
MIS, Computer Science
St. Mary's University 2006 — 2009
BATI, Computer Science
St. Phillips College 2004 — 2006
Associates Degree, Information Technology
NARS Cosmetics August 2011 - Present
SWBC January 2001 - January 2008
Skills
Cosmetology, Hair Care, Styling, Aesthetics, Salons, Product Knowledge, Skin Care Products, Retail Sales, Acne, Stylists, Stage Make-up, Updos, Skin, Wardrobe, Personal Care, Weddings, Prom, Employee Training, Bridal Looks
Education
Salt Lake Community College 1996 — 1998
SWBC January 2014 - Present
Halltek Solutions November 2012 - November 2013
Frost & Sullivan November 2011 - November 2012
Frost & Sullivan May 2011 - November 2011
Analytical Detectors August 2009 - April 2011
Industrial Information Resources February 2007 - May 2009
Deltek April 2004 - February 2006
Skills
Business Growth, Business Strategy, Business Analysis, Competitive Analysis, Market Analysis, Management Consulting, Program Management, Strategic Planning, Market Research, New Business Development, Process Improvement, Analysis, Marketing Strategy, Competitive Intelligence, Systems Engineering, Team Leadership, DoD, CRM, Start-ups, Business Process..., Integration, Forecasting, Team Building, Operations Management, Business Development
Education
Texas A&M University 1993 — 1997
BBA - Business Analysis, Production and Operations Management
SWBC August 2014 - Present
JOVEN 2014 - 2014
Center for Legal and Social Justice January 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, Research, GAAP, Insurance, Teamwork, PowerPoint, Leadership, Property & Casualty..., Spanish, Financial Analysis, Income Tax, Tax Preparation, Time Management, Customer Service, Financial Statements, Microsoft Word
Education
St. Mary's University 2009 — 2013
Bachelor of Business Administration (BBA), International Business
St. Mary's University 2009 — 2013
Bachelor of Business Administration (B.B.A.), International Business
United Fashion of Texas October 2013 - Present
USAA June 2009 - April 2013
SWBC August 2007 - March 2009
Skills
Onboarding, Employee Benefits, Performance Management, Workforce Planning, Deferred Compensation, Employee Relations, Succession Planning, Talent Management, Human Resources, HRIS, PeopleSoft, Applicant Tracking..., College Recruiting, Talent Acquisition, Recruiting, Benefits Administration, Employee Engagement, Organizational..., FMLA, New Hire Orientations, paycom, ADP Payroll, Abra
Education
San Antonio College
Associate's degree, Human Resources Management/Personnel Administration, General
SWBC February 2013 - Present
Frost Bank August 2010 - February 2013
Wells Fargo Bank July 2008 - September 2010
Neiman Marcus August 2007 - January 2008
Dieste, Harmel & Partners June 2007 - August 2007
Austin American-Statesman June 2006 - August 2006
Skills
Marketing, Web Design, Social Media Marketing, Advertising, Integrated Marketing, Marketing Communications, Digital Marketing, Email Marketing, Photoshop, Copywriting, Digital Media, Blogging, Public Relations, Facebook, Direct Mail, Online Marketing
Education
Texas State University 2003 — 2007
Bachelors of Fine Arts and Communication, Mass Communication-Advertising
Rockdale High School
Kerrville Daily Times July 2015 - August 2015
SWBC May 2015 - July 2015
KENS 5 July 2014 - January 2015
The Paisano February 2013 - May 2014
Security Service Federal Credit Union July 2010 - August 2012
The Museo Alameda April 2007 - March 2010
10 Cent Bingo July 2001 - March 2007
Skills
Editing, Photoshop, Research, Microsoft Office, Microsoft Word, English, PowerPoint, Microsoft Excel, HTML, Customer Service, Public Speaking, Windows, Social Media, InDesign, Adobe Creative Suite, QuickBooks, Mac, Associated Press style, Freelance Writing, CSS3
Education
The University of Texas at San Antonio 2012 — 2014
Bachelors, Communication-Technical Communication
San Antonio College 2001 — 2011
English
SWBC December 2014 - Present
SWBC April 2013 - December 2014
TSS Management, Inc. March 2005 - March 2013
TSS Management, Inc. February 2004 - March 2005
CVS Caremark Corporation April 2001 - November 2003
Dell June 2000 - March 2001
Act-1 March 2000 - June 2000
ATR International September 1999 - March 2000
Computer Task Group July 1995 - September 1999
Skills
Applicant Tracking..., Onboarding, College Recruiting, Talent Acquisition, Talent Management, Recruiting, HRIS, Human Resources, Technical Recruiting, Internet Recruiting, Sourcing, Vendor Relationships, Leadership, Team Building, Healthcare, Staffing Services, Training, Screening Resumes, Management, Employee Relations, Workforce Planning, Temporary Staffing, New Hire Orientations, Interviews, Hiring, Vendor Management, Contract Recruitment, Cold Calling, Coaching, Personnel Management, Employee Training, PeopleSoft, Employee Engagement, Temporary Placement, Taleo, HR Policies, Job Fairs, Employer Branding, Corporate Recruiting, Organizational..., Behavioral Interviewing, Screening
Education
St. Edward's University 1991 — 1994
Bachelor of Business Administration (BBA), Management
SWBC April 2013 - Present
Medseek February 2012 - April 2013
AT&T January 2011 - December 2011
Zachry Corporation September 2009 - January 2011
Marquam Group May 2008 - December 2009
Texas A&M University December 2006 - April 2008
Marquam Group October 2004 - December 2006
SUMCO October 2002 - October 2004
Ipcress Technologies June 1999 - August 2002
Skills
Visual Studio, SharePoint Designer, SharePoint 2013 Search, SharePoint 2013..., MVC 5, HTML 5, SQL Server Integration..., SQL Server Analysis..., SharePoint 2010, SharePoint 2007 MOSS, SQL Server (Version 6.5..., C#, SharePoint, Agile Methodologies, Microsoft SQL Server, SSIS, SSRS, Architectures, Analysis Services, jQuery, Databases, HTML5, ASP.NET, IIS, Software Development, Web Applications, Web Development, Web Services, Architecture
Education
San Diego State University-California State University
Wortham Insurance & Risk Management June 2014 - Present
Catto & Catto January 2012 - June 2014
SWBC January 2010 - January 2012
Miller's Insurance Agency, Inc. January 2004 - September 2009
Skills
Insurance, Health Insurance, Employee Benefits, Life Insurance, Relationship Management, Team Building, Account Management, Underwriting, Risk Management, Commercial Insurance, Sales, Health Savings Accounts, Workers Compensation, Liability, Property & Casualty...
Education
Temple University 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Pearson January 2014 - Present
NCS Pearson September 2012 - January 2014
NCS Pearson October 2008 - September 2012
SWBC February 2008 - October 2008
VIP Staffing August 2007 - February 2008
NCS Pearson July 2005 - August 2007
Skills
Strategy, Customer Service, Salesforce.com, Training, Marketing, Microsoft Office, Process Improvement, SAS, Microsoft Excel, Analysis, CRM, Market Research, Management, Recruiting, Human Resources, Leadership Development, Budgets, Team Management, Teamwork, Invoicing, Data Entry, Research, Program Management, Time Management, Data Analysis, Testing, Sales, Business Development, Organizational..., Software Documentation, Forecasting, Project Management, Psychometrics, Troubleshooting, Finance, Databases, Logistics, Team Leadership, Talent Management, Office Management, Staff Development, Business Analysis, Creative Writing, Performance Management, Leadership, Process Scheduler, Access, Team Building, Quality Assurance, Customer Satisfaction
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Psychology
San Antonio College 2004 — 2009
Associate's degree, Communications/Journalism
SWBC September 2014 - Present
CGI Federal Services December 2013 - July 2014
Ameritas Technologies August 2013 - October 2013
Accenture Services November 2009 - August 2013
Kinetic Concepts December 1996 - August 2009
Skills
Active Directory, ITIL, Technical Support, BMC Remedy, SharePoint, Windows Server, Help Desk Support, Troubleshooting, Software Documentation, Windows 7, Windows XP, Visio, IT Service Management, Microsoft Exchange, Citrix, Information Technology, Software Installation, Business Analysis, SDLC, Analysis, Process Improvement, Databases
Education
Villanova University 2011 — 2011
Certificates, Certificate Business Analyst & Project Management Certificate
Wayland Baptist University 2004 — 2006
BS in Occupational Education, Business Admin/Computer Info Systems
San Antonio College 2000 — 2004
Associates Applied Science, Network Administration
Carenet Healthcare Services December 2012 - Present
Globalscope November 2011 - December 2012
SWBC February 2006 - November 2011
West Corporation August 2001 - February 2006
mci worldcom 2000 - 2001
HEB 1997 - 2000
Skills
ACIS - Avaya Aura®..., Cetis - Telematrix SIP..., Call Center, SIP, Avaya, Switches, Troubleshooting, Call Centers, IVR, Servers, ACD, Telecommunications, Voice Mail, Vendor Management, Workforce Management, Active Directory, VoIP, IP, LAN-WAN, SharePoint, Software Documentation, TCP/IP, Call Logging, Disaster Recovery, T1, Software Installation, Unified Communications, Integration, Cabling, Visio, Contact Centers, Ethernet, IT Management, Network Architecture, Wireless, VPN, Security, Data Center, System Deployment, Telephony, Avaya Technologies
Education
San Antonio College 1992 — 1994
Associates, Psychology
SWBC November 1995 - Present
Victoria Mortgage Company July 1986 - September 1995
Ancira-Winton Chevrolet June 1983 - August 1985
Skills
Insurance, Property & Casualty..., General Insurance, Casualty, Claim, Life Insurance, Mortgage Lending, Loans, Call Centers, Sales, Finance, Customer Retention, Commercial Lines, Time Management, Training, Process Improvement, Team Building, Leadership, Customer Service, Management, Microsoft Office
Education
San Antonio College 1981 — 1981
Robert E. Lee-San Antonio, Texas 1977 — 1981
Diploma, General Studies, 12th
SWBC June 2006 - Present
St. Edward's University December 2002 - June 2006
Skills
Insurance, Mortgage Lending, Call Centers, Credit, Coaching, Process Improvement, Loans, Leadership, Business Process..., Risk Management, Team Building, Underwriting, Banking, Training, Strategic Planning, Management, Business Analysis
Education
St. Edward's University 2003 — 2005
Master of Science, Organizational Leadership and Ethics
Wayne State College 1998 — 2002
Bachelor of Science, Speech Communication
SWBC May 2013 - August 2015
SWBC June 2007 - May 2013
USAA 2001 - 2007
USAA 1984 - 2001
Skills
PMP, Team Building, Program Management, Strategic Planning, Process Improvement, Vendor Management, Process Engineering, Change Management, Mentoring, Business Intelligence, Operations Management, Budgeting, Testing, Customer Relations, Problem Solving, Organizational..., IT Management, Planning, Coaching, Business Management, Contract Negotiation, Insurance, Access, Six Sigma, Business Strategy, Customer Service, Requirements Analysis, Security, Risk Management, Compliance, Business Analysis, Process Development, Excel, Call Center, Project Planning, Administration, Data Analysis, Software Development, PMO, Business Process..., SDLC, Team Leadership, Project Portfolio..., Resource Management, ITIL, Business Process, Cross-functional Team..., Integration, IT Operations, Software Project...
Education
St. Mary's University 1978 — 1980
MS, System's Management
United States Air Force Academy 1973 — 1977
BS, Organizational Behavior
SWBC 2006 - Present
Chase Home Finance May 2001 - August 2006
Skills
VA loans, FHA, Loans, Mortgage Lending, Mortgage Banking, Refinance, Residential Mortgages, Loan Origination, USDA, FHA financing, Real Estate, Foreclosures, VA Loans, FHA Financing
Education
San Antonio College
SWBC June 2015 - Present
LEWIS ENERGY / TAYLOR SAFETY November 2014 - March 2015
ENERGES OIL FIELD SOLUTIONS / MESA SAFETY SERVICES April 2013 - June 2014
AKAL SECURITY, INC September 2009 - March 2013
Skills
OSHA, Criminal Justice, Law Enforcement..., Warrants, Protection, Tactics, Inventory Management, Investigations, Safety, Training, Loss Prevention, Private Investigations, Security Management, Patrol, Executive Protection, Workplace Violence, Physical Security, Surveillance, Enforcement, Corporate Security, Security, Interrogation, Criminal Investigations, Firearms, Security Operations, Lock Out Tag Out, Tag Out, Lockout, Hazard Communications, General Industry Safety, OSHA Record Keeping, Bloodborne Pathogens..., Respirator Fit Testing, SCBA, Fire Training, Fall Protection, Risk Assessment, Asset Protection, Police, Fire Safety, CCTV, Internal Investigations, AED, Occupational Health, Fraud, OSHA 30-Hour, Investigation, Public Safety, Personal Security, Homeland Security
Education
The University of Texas at Arlington 2011 — 2013
Authorized Outreach Trainer, OSHA General Industry-Subpart H – Hazardous Materials Handling, Subpart Z – Substance Specific Progr
Texas A&M Engineering Extension Service 2013 — 2013
Respiratory Protection, Topics-Terminology, OSHA and ANSI standards, NIOSH certifications, Medical evaluation recommendation
Alamo Area Regional Law Enforcement Academy 2004 — 2005
Peace Officer Certification, Law Enforcement
San Antonio College 2000 — 2001
Criminal Justice
The Intentional Influence Group 2007 - Present
SWBC December 1999 - December 2008
Junior Achievement of South Texas-San Antonio 1994 - 1999
Skills
Fashion, Apparel, Personal Branding, Personal Shopping, Public Speaking, Brand Management, Creative Direction, Image Consulting, Strategic Planning, Camera Ready, Personal Shopping Expert, Keynote Speaker, Media Branding..., Camera Ready Image..., Personal Brand..., Building Professional..., Professional Image Coach, Personal Brand Strategy, Strategic Image..., Professional Stylist, Style Management, Influential Wardrobing, Wardrobe Strategist, Reputation Management, Leadership, Public Relations, Marketing Communications
Education
St. Mary's University 1989 — 1992
Bachelor of Arts, Communication, PR
St. Mary's University
SWBC August 2005 - Present
Education
Sam Houston State University
Bachelor of Business Administration (BBA), Business Administration and Management, General
SWBC July 2015 - Present
The Hartford May 2010 - August 2014
The Hartford August 2008 - May 2010
The Hartford March 2005 - August 2008
The Hartford August 2003 - March 2005
The Hartford June 1999 - August 2003
The Hartford December 1997 - June 1999
The Hartford January 1997 - December 1997
Skills
Executive Management, Underwriting, Sales, Employee Engagement, Strategic Planning, Territory..., Employee Training, Leading Change, Employee Management, Leadership, Territory Account..., Customer Oriented, Leadership Development, Business Decision Making, Insurance, Outcome focused, Casualty, Commercial Lines, Strategy, Liability, Management, Business Planning, Finance, Workers Compensation, Property & Casualty..., Sales Operations, Commercial Insurance, General Insurance, Risk Management, Risk Assessment, Professional Liability, Recruiting, Customer Retention, Brokers, Legal Liability, Middle Market, Umbrella Insurance, Customer Service, Sales Management, New Business Development, Business Strategy, Business Development, Business Process..., Business Process, Marketing Strategy, Team Building, Team Leadership, Team Management, Cross-functional Team..., Negotiation
Education
St. Mary's University 1998 — 2003
MBA, Business Administration
St. Mary's University 1992 — 1996
BBA, Finance
Centers for Creative Leadership
Hanna
SWBC May 2015 - Present
SWBC March 2014 - May 2015
SWBC July 2013 - March 2014
SWBC November 2012 - July 2013
SWBC April 2010 - November 2012
SWBC June 2008 - April 2010
Skills
Insurance, Underwriting, Outlook, Mortgage Lending, Customer Service, PowerPoint, Strategic Planning, Loans, Risk Management, Financial Risk, Analytics, Business, Credit, Internet, Microsoft Office, Mathematics, Social Networking, Problem Solving, Windows, Statistics, Software Documentation, Training, Management, Finance, Call Centers, Analysis, Banking, Access, Leadership, Process Improvement, Business Analysis, Microsoft Excel, Data Analysis, Microsoft Word, Financial Services, Team Leadership, Business Development, Teamwork, Business Planning, Change Management, Team Management, Small Business, Program Management, Coaching, Project Management
Education
St. Mary's University 2001 — 2005
Bachelor of Arts (B.A.), Mathematics
SWBC June 2014 - Present
Robert Half Finance & Accounting May 2013 - June 2014
Robert Half International April 2012 - June 2014
Nationstar Mortgage August 2010 - April 2012
Lifetime Strategies Group, LLC a member of John Hancock Financial Network January 2010 - March 2011
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, College Recruiting, Temporary Placement, Temporary Staffing, Internet Recruiting, Staffing Services, Technical Recruiting, Sourcing, Taleo, Contract Recruitment, PeopleSoft, Screening Resumes, Cold Calling, Permanent Placement, Hiring, Interviews, Human Resources, Executive Search, Resume Writing, Benefits Negotiation
Education
Southern Methodist University 2006 — 2009
B.A., Markets & Culture and Business Administration
Southern Methodist University
SWBC October 2014 - Present
SWBC August 2011 - October 2014
Manor Independent School District October 2010 - August 2011
Northside ISD September 2002 - October 2010
Skills
Storage Management, VMware Infrastructure, Windows System..., Disaster Recovery, EMC Storage, Dell PowerEdge Servers, Dell Compellent Storage, Cisco UCS, Active Directory, F5 BigIP, Data Center, SRM, Microsoft Office, Research, Customer Service, Microsoft Excel, Management, Information Technology, Networking, Servers, Vendor Management, Troubleshooting
Education
Walden University 2009 — 2012
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management, 3.92
Texas State Technical College Harlingen 1983 — 1986
Associate of Science (A.S.), Computer Maintenance Technology, 3.49
SWBC July 2015 - Present
Indendent Consulting Recruiter May 2014 - June 2015
FutureStep a division of Korn Ferry July 2013 - March 2014
Kelly IT Resources January 2011 - May 2013
Harland Clarke May 2010 - November 2010
KCI September 2009 - May 2010
Volt April 2005 - September 2009
Spherion Staffing October 2002 - October 2004
CT Engineering 1995 - 2000
Interstate Personnel 1994 - 1995
Skills
Program Management, New Business Development, Applicant Tracking..., Recruiting, Internet Recruiting, Sourcing, Onboarding, Human Resources, Interviews, Contract Recruitment, Management, Networking, Technical Recruiting, Talent Acquisition, Temporary Placement, Job Descriptions, College Recruiting, Staffing Services, Screening Resumes, Benefits Negotiation, Staff Augmentation, Screening, Executive Search, Taleo, Permanent Placement, Job Fairs, Temporary Staffing, RPO, Corporate Recruiting, Talent Management, Resume Writing, IT Recruitment, Behavioral Interviewing, Hiring, Recruitment Advertising, New Hire Orientations, Employee Relations, Workforce Planning, Employer Branding, Full-life Cycle..., HRIS, Search, Cold Calling, Reference Checking, Industrial Sector, Deferred Compensation, Payroll, Benefits Administration, Interview Preparation
Education
Plymouth State University
English
Tilton Northfield High School
SWBC January 2015 - Present
QBE FIRST June 2011 - December 2014
QBE FIRST May 2010 - June 2011
QBE FIRST May 2004 - May 2010
Balboa Insurance Group May 2003 - May 2004
Washington Mutual July 2001 - May 2003
Countrywide Financial Corporation May 1999 - July 2001
Countrywide Financial Corporation January 1997 - May 1999
Skills
Process Improvement, Team Leadership, Quality Assurance, Outsourcing, Vendor Management, Risk Management, Business Analysis, Leadership, Analysis, Management, Call Centers, Business Process, Business Process..., Cross-functional Team..., Team Building, Change Management, Budgets, Program Management, Performance Management, Integration, Operations Management, SDLC, Access, Insurance, Analytics
Education
University of Maine 1990 — 1992
MBA, Finance/Securities Trading
State University of New York College at Oswego 1986 — 1990
BS, Business Administration/Economics/Psychology
SWBC April 1976 - Present
Skills
Mortgage Banking, Loan Origination, Mortgage Lending, Insurance, Strategic Planning, Credit, Loans, Residential Mortgages, Risk Management, Banking, Underwriting, Refinance, FHA, Small Business, Executive Management, Coaching, Property & Casualty..., Training, Commercial Lending, USDA, Negotiation, Call Centers, Team Building, Commercial Insurance, Investments, Portfolio Management, Wealth Management, New Business Development, Real Estate, Process Improvement, Strategic Financial..., Series 63, First Time Home Buyers, Financial Analysis, Business, Relationship Management, Business Development, Reverse Mortgages, Series 7, Leadership, Investment Properties, General Insurance, Asset Managment, Residential Homes, Securities, Call Center, Retirement Planning, Life Insurance, Employee Benefits, Asset Management
Education
Sam Houston State University 1965 — 1969
BBA, Business Administration and Management, General
SWBC October 2015 - Present
SWBC April 2014 - October 2015
SWBC June 2013 - April 2014
Tribune Company September 2010 - June 2013
Pabst Brewing Company April 2006 - September 2010
DMA Design Group 2003 - 2008
Sears Home Improvement Products August 2001 - April 2006
Scuba Quest April 1998 - August 2001
Overland Trading Company July 1994 - June 1997
Skills
Databases, Microsoft SQL Server, ETL, Business Intelligence, SSIS, Data Warehousing, SQL, T-SQL, SSRS, Data Modeling, Database Design, Business Analysis, Database Administration, Informatica, Integration, Analysis Services, Data Warehouse..., Software Development, Data Quality Assurance, Enterprise Architecture, Data Architecture, OLAP, Master Data Management, Dimensional Modeling, SQL Tuning, Agile Methodologies, Performance Tuning, T-SQL Stored Procedures, Database Tools, IT Management, Leadership, SDLC
Education
Webster University 2005 — 2008
MA, Information Technology Management
State University of New York College at Geneseo 1989 — 1993
BS, Management Science
Liverpool High School
SWBC December 2014 - Present
SWBC June 2013 - Present
SWBC June 2009 - June 2013
AllianceBernstein May 2008 - June 2009
AllianceBernstein September 2007 - May 2008
AllianceBernstein December 2005 - October 2007
AllianceBernstein December 2004 - December 2005
AllianceBernstein July 2002 - December 2004
Chi Phi Fraternity 1998 - 1999
Skills
Customer Service, Leadership, Sales, Strategic Planning, Insurance, Risk Management, Management, Process Improvement
Education
St. Mary's University 1994 — 1998
St. Mary's University 1994 — 1998
St. John's Preparatory School 1990 — 1994
SWBC November 2009 - Present
SWBC 2009 - 2015
USAA January 2004 - May 2009
Orbis Online Inc. 2001 - 2004
Qwest Communications 1992 - 2001
Skills
Employee Relations, Talent Acquisition, Onboarding, Applicant Tracking..., Talent Management, Recruiting, HRIS, Benefits Administration, Training, Employee Benefits, Succession Planning, Performance Management, Human Resources, Change Management, Employee Engagement, New Hire Orientations, College Recruiting, HR Policies, Employee Training, Sourcing, Deferred Compensation, Organizational..., Hiring, Personnel Management, Workforce Planning, Temporary Placement, Interviews, Internet Recruiting, Job Descriptions, FMLA, Benefits Negotiation, Screening, Technical Recruiting, Contract Recruitment, Job Fairs, Compensation & Benefit, Labor Relations, Payroll, Strategic HR, Staffing Services, ADP Payroll, Compensation & Benefits
Education
St. Mary's University 1990 — 1992
BBA, Human Resources
The San Antonio Chamber of Commerce May 2015 - Present
Carenet Healthcare Services January 2013 - April 2015
SWBC August 2005 - January 2013
Argonaut Group January 2005 - June 2005
USAA 2000 - 2005
Skills
Marketing Communications, Marketing, Public Relations, Marketing Strategy, Advertising, Direct Marketing, Leadership, Social Media Marketing, Email Marketing, Social Media, Media Relations, Corporate Communications, Digital Marketing, Strategic Planning, Strategic Communications, Public Speaking, Integrated Marketing, Internal Communications, Brand Management, B2B Marketing, Lead Generation, SEO, B2B, Management, Sponsorship, Online Marketing, Social Networking, Online Advertising, Product Marketing, Copywriting, Strategy, Team Building, Event Management, Marketing Management, Strategic Partnerships
Education
Syracuse University
Bachelor's degree, Public Relations
SWBC August 2011 - Present
Argo Group April 2009 - August 2011
CMC October 2005 - February 2009
Clarke American 1998 - 2005
Skills
Vendor Management, Change Management, Documentation, IT Operations, Problem Solving, ITIL, Windows Server, Management, Integration, Information Technology, Requirements Analysis, Software Documentation, Help Desk Support, Technical Support, Visio, Program Management, Troubleshooting, Disaster Recovery, Project Management, Active Directory, SharePoint, Business Process..., Business Process, Leadership, Process Improvement, IT Management, Operations Management
Education
Texas A&M University
Thermal Scientific, Inc. October 2014 - Present
USAA January 2012 - September 2014
SWBC July 2008 - December 2011
KPMG August 2007 - July 2008
Collier, Johnson & Woods, PC January 2004 - July 2007
Texas A&M University-Corpus Christi 2002 - 2004
Skills
Financial Reporting, Tax, Tax Research, Accounting, Auditing, Income Tax, QuickBooks, Financial Accounting, Property Tax, Financial Analysis, Payroll, Corporate Tax, Tax Accounting, GAAP, Sarbanes-Oxley Act, Strategic Financial..., Fixed Assets, Internal Controls, Accounts Payable, Finance, General Ledger
Education
Texas A&M University-Corpus Christi 2004 — 2006
MBA, Business
Texas A&M University-Corpus Christi 2001 — 2004
BBA, Accounting
Bexar County January 2015 - Present
Wells Fargo Home Mortgage December 2014 - December 2014
SWBC March 2004 - April 2014
USAA August 1998 - February 2004
USAA Federal Savings Bank May 1995 - August 1998
San Antonio Federal Credit Union September 1993 - May 1995
First City Bank - Texas August 1981 - September 1993
Skills
COBOL, DB2, JCL, Business Intelligence, SQL, Business Analysis, Disaster Recovery, Data Warehousing, Application Development, Programming, Integration, IT Management, SDLC, Insurance, Java, SQL Server, Software Development, Enterprise Architecture, Microsoft SQL Server, Database Design, IT Strategy, Visio, SharePoint, Data Modeling, Requirements Analysis, Systems Analysis, Databases, Vendor Management, Software Documentation, Business Process, Process Improvement, Management, Project Management, Leadership, Analysis, Enterprise Software, Business Process...
Education
San Antonio College 1981 — 2008
associates degree - In Progress, Computer Programming
SWBC January 2015 - Present
SWBC January 2013 - Present
SWBC December 2010 - December 2012
SWBC 2007 - May 2011
SWBC 2007 - 2008
San Antonio ISD and Northside ISD 2002 - 2007
Skills
Training, Employee Training, Instructional Design, E-Learning, Coaching, Leadership Development, Instructor-led Training, Needs Analysis, Adult Education, Analysis, Management, Team Building, Public Speaking, Organizational..., Project Management, Editing, Distance Learning, Curriculum Development, Curriculum Design, Salesforce Training, CRM, Leadership, Staff Development, Workshop Facilitation
Education
University of Arizona 1999 — 2001
Bachelor of Arts (B.A.), Education
St. Mary's University 1997 — 1999
Investment Professionals, Inc. March 2015 - Present
NYLIFE Securities, LLC June 2012 - March 2015
New York Life Insurance Company June 2012 - March 2015
State Farm Insurance September 2009 - May 2012
Dream Dinners November 2005 - May 2008
SWBC October 1996 - December 2006
Edward Jones February 1994 - September 1996
Skills
Customer Satisfaction, 401k Rollovers, IRA Rollovers, Lifetime Income..., Retirement, Investments, Insurance, Life Insurance, Small Business, Supplements to Employee..., Business Succession..., Account Management, Education Funding, Estate Planning, Grandchild Gifting, Legacy Planning, Wealth Transfer..., Public Speaking, Finance, Financial Services, Long Term Care Insurance
Education
Texas A&M University 1989 — 1993
Bachelor's Degree, Journalism
John L. Wortham & Son Insurance Agency May 2012 - Present
Prime Source Business Service January 2011 - May 2012
SWBC July 2007 - August 2010
First Health 2005 - 2007
CAC 2000 - 2005
LifeRe Insurance Company 1996 - 2000
Skills
Employee Benefits, Claims Administration, Health Insurance, Insurance, Healthcare, Benefits Administration, Account Management, Health Savings Accounts, Call Center, Claim, Strategic Planning, Process Improvement, Disability Insurance, New Business Development, Key Account Development, Subrogation, Problem Solving, Leadership, Client Development, Risk Management, Claim Investigation, Key Account Management, Customer Service, Legal Liability, Managed Care, Team Building, Commercial Lines, Life Insurance, Self-funded, Term Life Insurance, HIPAA, Vendor Management, Call Centers, Commercial Insurance, Claims Management, Medicare, Brokers, Casualty, Health Care Reform, General Insurance, Long-term Care, COBRA, Professional Liability, Critical Illness, Flexible Spending..., Group Insurance, Group Medical, HMO
Education
San Antonio College 1987 — 1989
East Central High School 1982 — 1986
SWBC April 2014 - Present
Accenture April 2012 - April 2014
JPMorgan Chase April 2008 - February 2012
USAA December 2006 - February 2008
Wells Fargo January 2005 - December 2006
Skills
Database Design, SQL, CSS, Technical Communication, Linux, Loans, Mortgage Lending, Banking, Loan Origination, Underwriting, Financial Analysis, Real Estate, Management, Home Equity Loans, Retirement, Customer Service, Investments, Fraud
Education
Tarleton State University 2011 — 2013
Master of Science Information Systems, Information Technology
The University of Texas at San Antonio
Bachelors, Communications: Public Relations & coursework in Business and Marketing
BCBSA May 2010 - Present
SWBC August 2009 - May 2010
Apria Healthcare April 2004 - June 2009
Value Options September 2003 - February 2004
AON Warranty Group April 1999 - May 2003
Kraft Foods September 1996 - March 1999
Allstate Insurance June 1996 - September 1996
Skills
Data Warehousing, Data Modeling, Business Intelligence, Datastage, Database Design, ETL, Microsoft SQL Server, Requirements Analysis, Visio, Business Analysis, SDLC, DB2, Production Support, Oracle, Databases, SQL
Education
University of California, Irvine 2005 — 2007
Purdue University 1994 — 1996
Post Baccalaureate
Yonsei University 1980 — 1984
BA
Ross Industries, Inc. September 2014 - Present
Retreat Capital Management Group May 2012 - April 2014
Modis February 2011 - May 2012
SWBC January 2008 - February 2010
Euler Hermes ACI 2000 - 2007
Skills
Risk Management, Process Improvement, Vendor Management, PMO, Business Analysis, PMP, Program Management, Project Management, Financial Risk, Project Portfolio..., Change Management, Visio, Banking, Business Process..., Finance, Business Process, Management, Cross-functional Team..., Financial Analysis, Business Strategy, Strategic Planning, Performance Management, Organizational..., Forecasting, Project Delivery, Requirements Gathering, Analysis, Requirements Analysis
Education
Southern Wesleyan University
Accounting
Microsoft August 2015 - Present
Microsoft September 2013 - August 2015
SWBC February 2011 - June 2013
Muscogee Nation Business Enterprise 2004 - 2010
Garanty Bank 2003 - 2005
CDI 2001 - 2003
USAA 1999 - 2001
CDSI/ACS 1998 - 1999
Prudential Healthcare 1996 - 1997
Shocking Gray 1993 - 1996
Skills
CISSP, PMP, MCITP, MCTS, Photoshop, 3DS Max, SharePoint, .Net C#, MS SQL, Application Architecture, Process Improvement, Business Intelligence, Organizational..., Change Management, jQuery
Education
University of the Incarnate Word 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of the Incarnate Word 2011 — 2012
Bachelor of Science (BS), Business Administration and Management, General - IT Concentration
San Antonio College 2007 — 2009
Associate of Arts and Sciences (AAS), Business Administration and Management, General
San Antonio College 2007 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Harris Corporation May 2013 - Present
St Mary Magdalen Catholic School August 2012 - Present
Carr Systems, Inc. January 2012 - May 2014
Kforce August 2013 - March 2014
SWBC July 2011 - January 2012
St. Cecilia Catholic School 2008 - 2012
The Chief Information Group January 2010 - July 2011
United HealthGroup June 2008 - June 2009
Global Telesourcing 2006 - 2008
USAA 2005 - 2006
Skills
SharePoint, Business Intelligence, ASP.NET, Project Management, XML, Management, Program Management, Business Analysis, Access, Microsoft SQL Server, .NET, T-SQL, Architecture, SSRS, Web Services, JavaScript, Requirements Analysis, ETL, C#, VB.NET, Software Project..., Visual Basic, HTML, Security, Leadership, Software Development, SDLC, Visual Studio, Data Warehousing, Web Applications, Databases, SQL, Team Building, Process Improvement, Programming, ASP, Enterprise Architecture, Visio, AJAX, Database Design, IIS, Agile Methodologies, jQuery, CSS, Linux, Web Development, PHP, IT Management, TFS, Testing
Education
St. Mary's University 1997 — 2000
BS, Computer Science
University of Notre Dame 1994 — 1997
Computer Science
Holy Cross High School 1990 — 1994
SWBC March 2003 - Present
Aquila September 1993 - May 2002
Education
San Antonio College 2008 — 2009
Business Administration
Louisiana State University at Alexandria 1993 — 1993
Business Administration
Louisiana State University at Alexandria 1979 — 1979
Business Administration
SWBC August 2004 - Present
Washington Mutual, Inc. June 2002 - September 2004
Skills
COBOL, SQL, IBM iSeries, XML, Java, Hibernate, Systems Analysis, SDLC, Spring, Requirements Analysis, Java Enterprise Edition, DB2, JavaScript, Web Services, SOA, Software Development, Visio, Maven, Tomcat, JSP, Integration, IntelliJ IDEA, JCL, Programming, HTML, Hudson, Websphere, AJAX, Ant, SOAP, Databases, OpenSpan, SQL DB2
Education
Texas State Technical College 2000 — 2001
Associates, Computer science
SWBC April 2015 - Present
CorVel Corporation October 2013 - June 2014
Accenture September 2012 - October 2013
Accenture July 2012 - September 2012
Ramon Enterprises, Inc. October 2008 - February 2011
La Mansion del Rio Hotel September 1999 - June 2001
Skills
Banking, Recruiting, Training, Business Transformation, Organizational Design, Accounts Payable, Document Management, Data Analysis, Strategy
Education
Mansfield Business 1988 — 1989
Wordprocessing
San Jacinto College 1988 — 1989
Marsh USA January 2011 - Present
SWBC October 2008 - February 2010
OMNI Builders Risk, Inc. August 2007 - September 2008
First Tennessee April 1999 - August 2007
Marsh USA April 1989 - April 1999
Hyde Insurance Agency August 1987 - April 1989
Skills
Business Development, Strategy, Account Management, Insurance, Management, CRM, Leadership, Sales, Strategic Planning
Education
Southern Methodist University 1981 — 1985
Bachelor of Arts (BA)
Wells Fargo Home Mortgage May 2013 - Present
Security Service Federal Credit Union January 2013 - May 2013
SWBC March 2012 - December 2012
Journey Lane November 2006 - October 2012
USAA January 2005 - May 2007
USAA November 2003 - January 2005
USAA February 1998 - June 2000
USAA January 1992 - February 1998
Skills
Business Process..., Program Management, SDLC, Project Portfolio..., Process Improvement, Business Process, Leadership, Cross-functional Team..., Team Building, Project Management, Human Resources, CRM, Business Analysis, Integration, PMP, Performance Management, Software Documentation, Training, Vendor Management
Education
St. Mary's University
MBA, Business
Texas State University-San Marcos 1987 — 1991
BA, Computer Information Systems
SWBC October 2014 - Present
SWBC November 2013 - October 2014
Microsoft January 2013 - November 2013
Compucom January 2012 - August 2012
Taste Crepes & More April 2011 - March 2012
The UPS Store March 2008 - January 2012
Farmers Insurance April 2009 - August 2009
Keva Juice January 2007 - February 2008
Skills
Troubleshooting, Computer Hardware, Technical Support, Help Desk Support, Management, Customer Service, Information Technology, CRM, Leadership, Software Installation, Windows 7, Hardware, Servers, Microsoft Office, Operating Systems, Computer Repair, Windows, SharePoint, Customer Satisfaction, Linux, Social Media, Marketing, SQL, C++, Active Directory, Android, VMware, Computer Hardware..., Python, HTML 5, Java, Data Recovery, SharePoint Designer, Backtrack, Unix, Hardware Diagnostics, Microsoft CRM, Microsoft Dynamics, JavaScript, OpenStack, Puppet, CSS3, C#, jQuery, Documentum, Windows 8.1, DotNetNuke, Nintex, REST, CAML
Education
San Antonio College 2009 — 2013
Associate of Arts and Sciences (AAS), Computer Programming
Franklin Highschool 2005 — 2009
High school Diploma, High School/Secondary Diploma Programs
Lifeline Children and Family Services April 2013 - Present
San Antonio Food Bank January 2013 - Present
EHealthScreenings November 2012 - March 2013
SWBC January 2011 - October 2012
USAA April 2010 - October 2010
Travelers Insurance November 2007 - July 2009
KCI July 2007 - November 2007
Komen for the Cure January 2007 - July 2007
USAA, United Services Automobile Association April 2002 - May 2006
Skills
Insurance, Data Entry, Outlook, Claim, Underwriting, Customer Service, Liability, Policy, Legal Liability, Research, Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Analysis
Education
The University of Texas at San Antonio 2012 — 2014
Master of Social Work (MSW), Social Work
Texas A&M University School of Law 2009 — 2010
Law
TEXAS STATE UNIVERSITY 2005 — 2007
Bachelor of Science, Applied Sociology
Rackspace, the #1 managed cloud company July 2015 - Present
SWBC December 2014 - Present
KGB_USA October 2014 - December 2014
KGB_USA October 2012 - October 2014
KGB_USA February 2012 - September 2012
WellMed Medical Management Inc 2009 - 2011
West Business Services 2008 - 2009
San Antonio Federal Credit Union 2003 - 2003
Skills
Microsoft Office, OS X, Windows XP Professional, Mac OS X, Home Networking, Fiber Optic Networks, Windows 7, iOS, Android, Technical Support, Visio, Active Directory
Education
Texas A&M University 2002 — 2007
Bachelor of Science, Psychology, Business Minor
SWBC November 2014 - Present
San Antonio Water System December 2011 - November 2014
Xerox February 2009 - December 2011
Stream Global Services June 2007 - February 2009
BayanTrade June 2006 - June 2007
Skills
Strategic Sourcing, Process Improvement, Vendor Management, Procurement, Purchasing, Management, Contract Management, Analysis, Program Management, Negotiation, Customer Service, Supply Chain Management, Training, ERP, Supply Management, Contract Negotiation, Sourcing, Supplier Sourcing, RFQ, Pricing, eSourcing, E-procurement, Business Process..., Project Management, Operations Management, Project Planning, Team Leadership, Change Management, Materials Management, Information Technology, Workday
Education
Texas A&M University-Commerce 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Philippine School of Business Administration 2006 — 2010
Master in Business Administration, Business Administration
Technological Institute of the Philippines 2002 — 2006
Bachelor of Science in Commerce-, Business Management
SWBC May 2011 - Present
Merrill Lynch 1996 - 2007
Education
Park University 1990 — 1992
Bachelor of Applied Science (BASc), Computer Engineering and Mathematics, 3.85
Randolph Brooks Federal Credit Union July 2011 - Present
SWBC 1997 - 2011
Kinetic Concepts July 1995 - July 1997
Integrated Systems Solutions Corporation (ISSI/IBM) October 1994 - July 1995
America’s Favorite Chicken Co. Inc. August 1987 - October 1994
Skills
Windows Server, Voice Mail, Call Center, Disaster Recovery, VoIP, Integration, Software Documentation, Strategic Planning, Avaya, Vectoring, Windows, Process Improvement, Servers, Telecommunications, Cisco Technologies, Networking, Requirements Analysis, Team Leadership, ACD, Data Center, SIP, SharePoint, Audix, IVR, System Administration, Customer Service, S8700, Troubleshooting, Security, Call Centers, S8300, Visio, Unified Communications, Management, CMS, Risk Management, Project Management, Contact Centers, SDLC, Unix, Telephony, Network Design, Avaya AES, Workforce Management, Network Security, Wireless, Team Building, Business Analysis, SQL, Project Planning
Education
San Antonio College 1985 — 1987
AAS, Computer Operations
City of San Antonio April 2013 - Present
SWBC September 2004 - September 2011
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Claim, Food Safety, Bacterial Cell Culture, Bacterial Identification, Water Quality
Education
The University of Texas at San Antonio 2010 — 2012
Bachelor of Science (BS), Molecular Biology
St Philip's College 2002 — 2004
Associate of Science (A.S.), Biology, General
Papasan Productions January 2006 - Present
Tele Atlas February 2000 - January 2003
SWBC March 1997 - June 1999
Skills
Still Photography, Video Production, Video Editing, Digital Media, Videography, Web Video, Digital Photography
Education
The University of Texas at San Antonio 1997 — 1999
BA, Geography
San Antonio College 1990 — 1996
SWBC February 2003 - July 2015
New Braunfels B&B November 1997 - September 2001
AAFES August 1972 - April 1978
Skills
Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Health Insurance, Workers Compensation, Call Center, Professional Liability, Employee Benefits, General Insurance, Claim, Customer Service, Sales, Vendor Management, Process Improvement, Workshop Facilitation, Strategic Planning, Team Building, Mortgage Lending, Leadership
Education
Texas A&M University 1991 — 1993
Masters, School Administration
UTSA 1987 — 1990
BA, Elementary Education
Highlands High School 1970 — 1972
Diploma, College Prep
CST Brands, Inc. March 2013 - Present
Valero Energy Corporation October 2012 - March 2013
Farm Bureau Bank June 2006 - October 2012
SWBC June 2005 - June 2006
Alamo Group Inc January 2002 - January 2005
Skills
Business Analysis, Analysis, Process Improvement, HRIS, Loans, Financial Analysis, Visio, Software Documentation, Human Resources, Training, PeopleSoft, Risk Management, Credit, Banking, Business Intelligence, Employee Benefits, Access, Payroll, Ultipro, SQL, Crystal Reports, Report Writing, Microsoft Office
Education
Texas State University 1997 — 2001
Bachelor's degree, Computer and Information Sciences and Support Services
SWBC August 2015 - Present
Skills
Management, Leadership, Process Improvement, Sales, Business Analysis, Change Management, Analysis, Vendor Management, Account Management, Business Process...
Education
Slippery Rock University of Pennsylvania
SWBC May 2014 - Present
Claims Recovery Financial Services, LLC March 2013 - May 2014
Corelogic' August 2004 - February 2014
Washington Mutal October 2002 - July 2004
Homeside Lending August 2000 - October 2002
Skills
Quality Assurance, Process Improvement, Microsoft Office, Quality Control, BPO, Software Documentation, Microsoft Excel, Customer Service, Quality Center
Education
St. Phillips 1980 — 1980
Medical Records
San Antonio College 1979 — 1979
Business Management
SWBC December 2011 - Present
WR Starkey Mortgage February 2003 - December 2011
Regions Bank January 1999 - February 2003
Skills
Mortgage Banking, Refinance, USDA, FHA, Loans, Loan Origination, Mortgage Lending
Education
Texarkana College
Weatherford June 2011 - February 2015
Actively Seeking Employment June 2011 - February 2015
City of San Antonio June 2010 - June 2011
SWBC October 2007 - March 2010
USAA Federal Savings Bank January 2006 - January 2007
USAA Federal Savings Bank April 2000 - January 2006
Skills
Microsoft Office, Employee Relations, Recruiting, Customer Service, Management, Training, Microsoft Word, HR Policies, PowerPoint, Leadership, Bilingual Communications, PeopleSoft, People Management, People-oriented, Outlook, Background Checks, Drug Testing, Regulatory Compliance, Policies & Procedures...
Education
San Antonio College 2010 — 2011
Human Resource Generalist Certificate, Human Resources Development
University of Texas
Bachelor of Behavioral Science, Criminal Justice
SWBC June 2014 - October 2014
USAA May 2007 - October 2013
USAA June 2002 - May 2007
Execupay Payroll Service, Inc November 1999 - April 2001
Skills
data entry (alpha and..., reconciling, working..., word, outlook and..., multi-tasking, some..., motivated learner,..., excellent customer..., IMS, Accurate,..., System, WorkList, FDR,...
Education
San Antonio College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
L. W. Fox Technical HS
Diploma, Academics