TELUS Company
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
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TELUS Employees
Scotiabank July 2015 - Present
TELUS Communications September 2013 - May 2015
BMO Financial Group November 2010 - February 2013
TELUS December 2005 - October 2010
UNISYS SA December 2003 - November 2005
Contour Telecon Inc May 2003 - August 2003
CEMIG April 2000 - November 2000
Versa Informatica January 1998 - January 1999
Skills
Data Modeling, Enterprise Architecture, Oracle, RUP, Microsoft SQL Server, UML, Databases, Visio, ClearQuest, OOP, ClearCase, FrontPage, Erwin
Education
Ryerson University 2007 — 2010
Certificate, Database and Knowledge Management
Seneca College of Applied Arts and Technology 2001 — 2002
Post Diploma, Object Oriented Programming and Analysis
Pontifícia Universidade Católica de Minas Gerais 1996 — 2000
Computer Science
Deloitte January 2013 - Present
Deloitte November 2010 - December 2012
TELUS July 2006 - February 2010
The Cambrian Golf Academy May 2001 - August 2007
Skills
Management Consulting, Business Process..., Business Process Design, Business Process, Business Transformation, Program Management, PMO, Due Diligence, Entrepreneurship, Consulting, Process Engineering, Integration, Salesforce.com, Telecommunications, CRM, Project Planning, Leadership, Project Management
Education
Queen's University 2002 — 2006
Bachelor of Commerce (B.Com.) - Honours
Holy Trinity School 1998 — 2002
92%
TELUS April 2012 - Present
Education
Queen's University
Bachelor of Applied Science (B.A.Sc.), Electrical, Electronics and Communications Engineering & Economics
Sheridan College
Post Graduate Certificate, International Business
Ericsson February 2014 - Present
UXP Systems March 2013 - December 2013
Rotman School of Management May 2011 - April 2012
TELUS September 2008 - August 2010
TELUS August 2006 - September 2008
Documentum, a division of EMC May 2004 - August 2005
Skills
Business Analysis, Requirements Gathering, SDLC, Requirements Analysis, Financial Modeling, Project Delivery, Business Process..., Telecommunications, Strategy, Agile Methodologies, Vendor Management, Coaching, Cross Functional..., Finance, Risk Management, Derivatives, Valuation, Portfolio Management, Enterprise Content..., Forecasting, Market Research, Competitive Analysis, Analysis, Fixed Income, Project Management
Education
University of Toronto - Rotman School of Management 2010 — 2012
MBA
Queen's University 2001 — 2006
Bachelor of Science (Communications) w/ Professional Internship, Electrical Engineering
TELUS December 2013 - Present
TELUS June 2010 - December 2013
TELUS August 2008 - June 2010
OgilvyOne 2008 - 2008
Cossette 2006 - 2008
LoyaltyOne 2004 - 2006
Skills
Relationship Marketing, Database Marketing, Consumer Insights, Digital Marketing, Direct Marketing, Strategic Communications, Strategic Planning, Loyalty Programs, Budget Management, Advertising, Marketing, Management, Marketing Strategy, Strategy, Integrated Marketing, Social Media Marketing, Product Marketing, Customer Insight, Marketing Communications, Team Leadership, Project Management, Digital Strategy, Competitive Analysis, Cross-functional Team..., Telecommunications, Email Marketing
Education
Queen's University 1999 — 2003
B.Comm, Business
Netera Networks April 2015 - Present
World Wide Technology July 2011 - March 2015
Compugen Inc. December 2010 - July 2011
TELUS 2006 - 2010
Skills
Cisco Technologies, Switches, VoIP, Routers, WAN, MPLS, SIP, Data Center, H.323, Servers, SIP Trunking, Gateway, CCIE, MGCP, Cisco VoIP, Cisco Call Manager, CCNP, Unified Communications, Routing, CCNA, UCCE, BGP
Education
Preston University 1998 — 2000
MCS, Information technology
TELUS May 2014 - Present
TELUS December 2008 - Present
Barrick Gold Corporation 2000 - 2003
McKinsey & Company 1993 - 2003
Skills
Continuous Improvement, Six Sigma, Lean Manufacturing, Operational Excellence, Mining, Wireless, Marketing Management, Strategy, Business Strategy, Change Management, Competitive Analysis, Cross-functional Team..., Leadership, Management, Product Marketing, Strategic Planning, Product Management, Team Leadership, Business Process..., Telecommunications, Management Consulting, Program Management, Project Management, Operations Management, Vendor Management, Business Analysis
Education
Stanford University 1996 — 1997
MScE, Industrial Engineering
Princeton University 1988 — 1993
BScE, Civil Engineering and Operations Research
Sun Life Financial September 2008 - Present
TELUS January 2006 - December 2007
Skills
Investments, Insurance, Customer Relations, Mutual Funds, Excel, Financial Planning, Strategic Financial..., Retirement Planning, Disability Insurance, Wealth Management, Financial Analysis, Microsoft Excel, Sales, Customer Service, Financial Advisory, Life Insurance, Fixed Annuities, Finance, Investment Advisory, Retirement, Credit, Financial Planners, Securities
Education
York University 2004 — 2008
BAS (Hon), Business Admin. (Financial Planning)
Pontificia Universidad Javeriana 1999 — 2002
Bachelor of Business Administration, Finance
TELUS May 2013 - Present
PeerNetBC October 2012 - Present
TELUS May 2012 - May 2013
TELUS July 2007 - May 2012
TELUS July 2003 - June 2007
RMH Teleservices August 2002 - June 2003
TELUS September 2000 - September 2001
Skills
Marketing Strategy, Marketing Management, IT Management, Financial Management, Operations Management, Software Development, Cross-functional Team..., Software Project..., Managerial Finance, Team Leadership, Leadership, Analysis, Strategy, Management, Project Management, Project Planning
Education
Queen's University 2010 — 2011
Executive MBA, Business Administration
Simon Fraser University 1999 — 2003
BSc, Computer Science
President's Choice Financial February 2012 - Present
President's Choice Financial November 2010 - February 2012
TELUS April 2009 - November 2010
TELUS December 2008 - March 2009
TELUS April 2008 - December 2008
TELUS September 2007 - March 2008
Queen's Alma Mater Society May 2005 - May 2006
Skills
Product Marketing, Brand Development, Business Development, Mass Communication, Direct Marketing, Online Marketing, Business Strategy, Project Management, Leadership
Education
Queen's University 2002 — 2007
SiteScout July 2014 - Present
TELUS February 2014 - July 2014
Rotman School of Management January 2012 - December 2012
Rosenzweig & Company Inc. May 2012 - August 2012
The E-zone: Corporate Event Centre January 2011 - August 2011
Aird & Berlis LLP May 2007 - July 2010
Bayview Glen Day Camp May 2005 - August 2007
Skills
Legal Research, Legal Writing, Corporate Law, Civil Litigation, Litigation, Strategy, Marketing Strategy, Brand Management, Corporate Strategy..., Business Development, Program Management, Mergers & Acquisitions, Research, Management Consulting, Due Diligence, Corporate Finance
Education
Rotman School of Management 2011 — 2013
MBA, Management
Queen's University 2006 — 2009
J.D., Law
York University 2005 — 2006
Honours B.A,, Psychology, 4.0
TELUS August 2013 - Present
TELUS Communications July 2010 - July 2013
TELUS Communications December 2007 - June 2010
TELUS August 2003 - November 2007
TELUS June 2001 - August 2003
Regina Regional Economic Development Authority June 1998 - June 2001
Fratelli's Caffe August 1995 - October 2000
Tourism Saskatchewan May 1993 - May 1998
Skills
Leadership, Building Relationships, Negotiation, Telecommunications, Product Marketing, Product Management, Cross-functional Team..., Strategic Partnerships, Channel, Strategic Planning, Integration, Strategy, Sales Process, Contract Negotiation, Marketing, Entrepreneurship, Management, Marketing Strategy, Vendor Management, Salesforce.com, Business Planning, Team Leadership, Team Building, New Business Development, Sales, Business Development
Education
Queen's University
MBA, Business Administration
The University of British Columbia
BA, Economics
Professional Development
TELUS May 2009 - Present
TELUS April 2006 - May 2009
Hewitt Associates 2005 - 2006
DataMirror Corporation January 2004 - November 2005
CGI 2003 - 2004
CIBC Mellon 2001 - 2003
Pencom Systems 2000 - 2001
Canadian Co-operative Association 1999 - 2000
AIESEC Canada Inc. 1998 - 1999
Times of India 1997 - 1998
Skills
Sourcing, Networking, Personnel Management, Project Management, Management, IT Recruitment, Consulting, Information Technology, Program Management, Recruiting, Talent Management, Technical Recruiting, Performance Management, Employee Engagement, Human Resources, Talent Acquisition, Applicant Tracking..., Team Management, Vendor Management, CRM, Team Building, Employee Relations, Management Consulting, Business Development, Coaching, Start-ups, Integration, Training, Strategy, Team Leadership, Interviews, Employee Training, Sales, Executive Search, Telecommunications, Leadership, Succession Planning, Leadership Development
Education
Queen's University 1992 — 1996
Bachelor of Arts Honours, Economics
University of Toronto - Rotman School of Management
Not-For-Profit Board Governance Essentials program
IBM Canada Ltd., September 2008 - Present
TELUS 2009 - 2011
Bearingpoint August 2006 - August 2008
MphasiS an EDS company 2004 - 2006
Skills
Project Portfolio..., Project Planning, Project Coordination, PMO, J2EE, Java, Oracle Technologies, PMP, Java Enterprise Edition, Oracle HR, Requirements Gathering, Telecommunications, SOA, Software Development, Project Management, Testing, Business Requirements, Software Project...
Education
Pondicherry University 1999 — 2001
MIM, Information Technology
University of Madras 1994 — 1997
BSc, Physics
Enbridge June 2015 - Present
ATCO Electric May 2013 - June 2015
ATCO I-Tek April 2012 - April 2013
TELUS May 2006 - March 2012
Government of Canada Forestry Department September 2005 - April 2006
TELUS November 2003 - August 2005
Skills
Requirements Gathering, GIS, Spatial Analysis, SharePoint, Business Analysis, Business Requirements, Requirements Analysis, Software Documentation, Geomatics, Analysis, Software Development, Business Process, Testing, Data Analysis, Systems Analysis, Geography, Project Management, Data Mapping, GeoMedia Professional, Visio, Business Process..., Quality Assurance, ArcGIS, Software Project..., Strategic Planning, Documentation, Maximo, GPS devices, Trimble GPS, GPS Applications, Business Systems..., LiDAR, GIS Strategy
Education
University of Alberta 2008 — 2010
Citation, Business Analysis
Ryerson University 2002 — 2003
Master, Spatial Analysis
Queen's University 1998 — 2002
BSc, Geography
Lael O'Brien Interior Design Volunteer, Brand Communications StrategistGordon and Marion Smith FoundationJanuary 2008 - December 2009
TELUS December 1999 - May 2003
Dog's Eye Creative March 1999 - December 1999
Generator Ideaworks January 1999 - March 1999
Leo Burnett January 1992 - 1998
Skills
Interior Design, Marketing, Furniture, Project Management, Space planning, Strategy, Strategic Communications, Integrated Marketing, Space Planning, Marketing Communications, Sales
Education
Queen's University 1984 — 1988
BAHon, Politics
TELUS January 2012 - Present
Proactive Technology Corp April 1997 - Present
BCAA July 2011 - December 2011
Teekay Shipping March 2011 - July 2011
HSSBC October 2010 - March 2011
Canaccord Financial June 2001 - October 2010
Telus Mobility 1997 - 2002
Fraser Health Authority 1997 - 2002
360 Networks 2000 - 2001
ICBC 1998 - 1999
Skills
vSphere, VMware ESX, Citrix, Active Directory, Virtualization, IIS, SharePoint, SQL Server, Scripting, NetApp, VMware, Windows Server 2008, System Deployment, Enterprise Architecture, Network Architecture, Microsoft Exchange, Microsoft SQL Server, Windows Server, Powershell, Storage, Disaster Recovery, HP EVA, Storage Area Networks, High Availability, Data Center, SAN, DNS, Servers, Group Policy, Solution Architecture, Integration, Server Architecture, Firewalls, VMware Infrastructure, SCCM, VDI, Enterprise Software, Microsoft Technologies, Hyper-V, Storage Architecture, Blackberry Enterprise..., Architecture, IT Operations, VPN, IT Service Management, Citrix Metaframe, HP, Infrastructure, Cluster, SCOM
Education
Pontifícia Universidade Católica do Rio Grande do Sul 1985 — 1989
Computer Science
TELUS January 2014 - Present
TELUS March 2013 - December 2013
TELUS November 2012 - February 2013
TELUS February 2011 - October 2012
STEMCELL Technologies January 2010 - February 2011
StemCell Technologies Inc. July 2006 - December 2009
StemCell Technologies Inc. July 2005 - June 2006
StemCell Technologies Inc. April 2004 - July 2005
StemCell Technologies Inc. July 2002 - July 2005
Skills
CRM, Strategic Planning, Business Analysis, Salesforce.com, Team Building, Leadership, Project Management, Customer Service, Business Process, Cross-functional Team..., Team Leadership, Sales Management, Team Management, Strategy, Business Strategy, Business Development
Education
Queen's University 2007 — 2009
MBA
Certified Management Accountants of Canada
CMA
University of British Columbia 2000 — 2002
Diploma in Computer Science
University of British Columbia 1994 — 1998
BSc
TELUS January 2015 - Present
TELUS April 2011 - December 2014
TELUS October 2006 - April 2011
WSI Internet Consulting 2003 - 2006
Skills
Account Planning, Partnerships, Business Process Design, Consulting, Contract Negotiation, Analysis, Business Intelligence, CRM, Cloud Computing, Competitive Analysis, Direct Sales, Disaster Recovery, Forecasting, Information Technology, Integration, Management, New Business Development, Project Management, SaaS, Sales, Sales Management, Sales Process, Solution Selling, Strategy, Telecommunications, Training, VoIP, Wireless
Education
Purdue University 1998 — 2002
B.Sc, Computer Engineering
Woodstock Boarding School, India
HS Diploma
ASUS January 2015 - Present
TELUS January 2014 - December 2014
Queen's School of Business May 2012 - May 2013
Best Buy Canada October 2011 - April 2012
Best Buy Canada September 2006 - October 2011
Students Offering Support September 2008 - May 2010
Skills
Communication, Problem Solving, Customer Relations, Strategic Planning, Team Leadership, Highly Analytical, Marketing Strategy, Passion for Success, Self Starter, Direct Sales, Corporate Communications, Passion for Technology, Social Media, Digital Photography, Problem Analysis, Microsoft Office, Leadership, Critical Thinking, Business Strategy, Customer Service, Analytical Skills, Strategy, Research, Public Speaking, Training, Sales, Teamwork, Event Planning, Advertising, Leadership Development, Fundraising, Team Building, Market Research, Sales Analysis, Product Knowledge, Marketing
Education
Queen's University 2012 — 2013
Master of Business Administration (MBA), Marketing and Strategy, 3.91
The University of Western Ontario 2007 — 2011
Bachelor, Management and Organizational Studies in Finance and Administration
Lorne Park Secondary School 2003 — 2007
High School, 90%
IBM July 2011 - Present
Hudson's Bay company - Canada August 2000 - June 2011
TELUS July 2007 - July 2008
IBM Colombia June 1998 - February 2000
Banco de Colombia June 1981 - June 1998
Audio Visual Language Center January 1979 - July 1981
Skills
Integration, Storage Area Networks, SDLC, Disaster Recovery, Capacity Planning, Access, Vendor Management, Mainframe, Project Management, Storage, Visio, Analysis, Data Center
Education
Politécnico Grancolombiano 1980 — 1986
Bachelor, Systems Adminsitration
Rogers Communications April 2014 - Present
Rogers Communications June 2012 - April 2014
Grand & Toy 2009 - August 2012
Grand & Toy 2006 - 2009
Tira Wireless 2004 - 2006
The Hospital for Sick Children 2002 - 2004
Rogers Communications August 2001 - December 2001
ePod May 1998 - February 2001
TELUS 1997 - 1998
Symantec May 1995 - March 1997
Skills
Product Development, Application Design, E-commerce, Digital Marketing, B2B, Project Management, Online Advertising, User Experience, Analytics, SEO, Web Development, Web Design, Business Development, Vendor Management, B2C, Software Design, Mobile Devices, Strategic Partnerships, Integrated Marketing, Strategy, Team Leadership, Product Management, Management, Enterprise Software
Education
Ryerson University - Ted Rogers School of Management 2013 — 2016
MBA
Queen's University
Engineering
TELUS November 2006 - Present
Olympus Corporation 2006 - 2006
Movaz Networks July 2000 - August 2005
Bell-Northern Research 1988 - 2000
Skills
IP, Telecommunications, VoIP, Product Management, LTE, Mobile Devices, Product Marketing, Wireless, Data Center, Cloud Computing, Unified Communications, Network Design, IPTV, 4G
Education
Queen's University 1981 — 1989
Ph. D., Mathematics
Université Pierre et Marie Curie (Paris VI) 1976 — 1981
Maitrise, Math
Ecole Superieure d'Ingenieurs de Beyrouth 1974 — 1975
1st year Eng, Engineering
Sacre Coeur and Mont La Salle 1971 — 1974
Bac, High School
Annonciation and College du Musee
Elementary and middle school
Bioware September 2011 - Present
Art Gallery of Alberta April 2009 - September 2011
Langford Professional August 2007 - March 2009
Cevena Bioproducts Inc November 2006 - August 2007
TELUS May 2006 - November 2006
TELUS September 2002 - May 2006
TELUS August 2000 - August 2002
Education
Queen's University 1999 — 2001
MBA
CMA 1995 — 1997
The University of Lethbridge 1991 — 1994
Bachelor of Mgmt, Accounting
Huawei 2011 - September 2013
Telus Mobility November 2004 - November 2009
TELUS 2008 - 2009
Motorola 1984 - 2004
Skills
Wireless, Solution Selling, Telecommunications, Cross-functional Team..., Product Management, Enterprise Software, Account Management, Direct Sales, Management, Marketing, Sales, Channel Partners, Product Marketing, Strategic Partnerships, Strategy, Go-to-market Strategy, Managed Services
Education
Queen's University 1998 — 2000
MBA, Business
University of Toronto
Bachelor of Commerce (B.Com.)
TELUS February 2013 - Present
Best Buy September 2009 - February 2013
Ballard Power Systems February 1998 - August 2009
Skills
Product Development, Cross-functional Team..., Project Management, Strategic Planning, Business Analysis, Program Management, Vendor Management, Troubleshooting, Analytical Skills, Product Management, Team Leadership, Business Strategy, Process Engineering, Engineering, Manufacturing, Process Improvement, Product Lifecycle..., Competitive Analysis, Project Planning, Management, Leadership, Strategy, Testing
Education
Queen's University 2007 — 2009
MBA
The University of British Columbia 1992 — 1997
BASc, Mechanical Engineering
Architecture Tkalcic Bengert October 2014 - Present
Architecture Arndt Tkalcic Bengert April 2010 - Present
Time Developments Ltd. May 2005 - March 2010
TELUS January 1992 - February 2005
Skills
Sustainable Design, Submittals, Architecture, LEED, Renovation, Construction Management, Sustainability, Construction, Design Research, Construction Drawings, Architectural Drawings, Mixed-use, Rendering, Architectural Design, Comprehensive Planning, Integrated Project..., Building Codes, Project Coordination, Value Engineering, Design-Build, Concept Design, Design Management, Sketching, Site Planning, Pre-construction, Real Estate Development, MS Project, Space planning, Residential Design, Interior Architecture, Urban Design, Urban Planning, Contract Management, Project Estimation, LEED projects, Energy Efficiency, Sustainable Architecture, Retail Design, Constructability, Building Materials, Project Control, Change Orders, Architectures, Space Planning
Education
Queen's University 1999 — 2001
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Arizona 1983 — 1987
Bachelor of Architecture (B.Arch.), Design
TELUS June 2014 - Present
Shaw Communications Inc. March 2011 - May 2014
Department of Foreign Affairs and International Trade January 2011 - March 2011
Canadian Radio-television and Telecommunications Commission July 2009 - July 2010
Department of Foreign Affairs and International Trade May 2008 - June 2009
Legislative Services Branch, Department of Justice May 2007 - September 2007
The Open Polytechnic of New Zealand/The Fiji Institute of Technology August 2004 - June 2005
Skills
Fundraising, Editorial, Government, Governance, Leadership, Non-profits, Social Networking, Strategic Planning, Writing, Legal Research, Policy Analysis, Policy Writing, Intercultural..., Presentations, Legal Advice, Legal Compliance, Internal & External..., Building Relationships, Relationship Management, Public Policy, Nonprofits, Strategy, Policy, Editing, International Relations, Legal Writing, Public Speaking, Research, Management, Team Leadership
Education
Queen's University 2006 — 2009
Juris Doctor
School of Policy Studies, Queen's University 2005 — 2006
Master's, Public Administration
The University of Calgary 1998 — 2004
Joint Bachelor of Arts, English and Economics
Sustainable Development Technology Canada September 2008 - Present
International Business Development (IBD) Networks February 2004 - September 2008
Sonic Environmental Solutions 2004 - 2007
MDSI Mobile Data Solutions November 1999 - February 2004
Telus August 1998 - October 1999
Hughes Aircraft Company (acquired by Raytheon Systems in 1997) June 1990 - June 1998
Mitsubishi Canada April 1984 - June 1990
Skills
Start-ups, Venture Capital, Renewable Energy, Strategic Planning, Wireless, Cleantech, Marketing Strategy, New Business Development, Account Management, Sales Management, Strategic Partnerships, Business Strategy, Clean Energy..., Business Development, SaaS, Commercialization, Entrepreneurship, Strategy, Green Technology, Contract Negotiation, Project Management, Telecommunications, International Business, E-commerce, Corporate Development, Relationship Management, Public Speaking
Education
University of California, Los Angeles - The Anderson School of Management 1995 — 1995
Executive Marketing, Certificate
Queen's University 1978 — 1982
Bachelor's Degree, Economics
Canada Post / Postes Canada December 2014 - Present
Verde Group 2013 - November 2014
TELUS 2012 - 2013
RIM BlackBerry 2010 - 2011
Rogers Communication Inc. 2008 - 2009
Rogers Communication Inc. 2003 - 2008
Rogers Communication Inc. 2001 - 2003
Rogers Communication Inc. 1997 - 2001
Pitney Bowes October 1989 - November 1997
Skills
Competitive Analysis, Business and Financial..., Segmentation, Market Analysis, Analytics, Marketing Strategy, Customer Satisfaction, Customer Experience, Direct Marketing, Customer Retention, Customer Insight, Business, Marketing, Management, Marketing Communications, Program Management, Business Analysis, CEM, Wireless, Market Research, Channel Sales, Market Planning, Telecommunications, Leading Change, Strategy, Customer Loyalty, CRM, Change Management, Leadership, Financial and Business..., B2B Marketing Strategy, Training, Sales Operations, Product Development, Brand Loyalty, Strategic Planning, Business Intelligence, Channel Marketing, Retail Sales, New Store Launches, Sales Training, Consumer Insights, General Management, Team Building, Sales, Call Centers, Strategic Partnerships, Project Management, Product Marketing, Business Process
Education
Queen's University
B.Comm
TELUS June 2008 - Present
Skills
Telecommunications, IT Management, Integration, Vendor Management, IT Strategy
Education
Portland State University
University of Oregon
Loblaw Companies Limited January 2014 - Present
Loblaw Companies Limited July 2011 - January 2014
TELUS 2009 - 2010
TELUS May 2006 - March 2009
Skills
Loyalty Programs, CRM, Product Marketing, Cross-functional Team..., Direct Marketing, Analytics, Strategy, Email Marketing, Loyalty Marketing, Program Management, Marketing, Segmentation, Leadership
Education
Queen's University 2010 — 2011
MBA, Marketing
York University - Schulich School of Business 2002 — 2006
BBA, Marketing & Finance
Shaw Communications March 2014 - Present
EMC October 2012 - Present
TELUS August 2009 - November 2012
TELUS September 2007 - August 2009
IBM December 2005 - September 2007
Gulfsat Communications May 2005 - September 2005
vCustomer January 2004 - April 2005
Samsung Electronics July 2003 - December 2003
Skills
Requirements Analysis, Network Design, Project Management, Project Scope..., Communications Planning, Risk Management, Project Control, Project Delivery, Business Analysis, Requirements Gathering, Pre-sales Consultation, Financial Projection, Strategic Technology..., Solution Architecture, Network Architecture, Enterprise Network..., Change Management, Disaster Recovery, Break Fix, Cross-functional Team..., Multi-Cultural Team..., Business Process..., Process Modeling, CCNA, MCSA, Technical Support, Call Center, ITIL, SDLC
Education
Southern Alberta Institute of Technology 2011 — 2012
Upstream Petroleum Industry Certificate, Oil & Gas Industry
University of Alberta 2005 — 2007
Masters of Science, Electrical and Computer Engineering
Punjab Technical University 2000 — 2004
Bachelors of Technology, Computer Science and Engineering
M.G.N. Public School
TELUS Operations and Application Development PMO April 2015 - Present
Independent Consultant - Professional Services January 2014 - Present
TELUS 2012 - 2013
TELUS 2009 - 2012
TELUS 2007 - 2009
TELUS Communications 2003 - 2007
TELUS Communications 2001 - 2003
TELUS Communications 1998 - 2001
Skills
Project Management, Sales, Strategy, PMO, Cross-functional Team..., Program Management, Telecommunications, Management, Leadership, Wireless, B2B, Call Centers, Team Building, Budget Forecasts, Strategic Planning, Competitive Analysis, Business Planning, Project Planning, Leadership &..., CRM, Strategy Implementation, Finance, Scorecard Management, Human Resources, SAP, Regulatory Affairs, RFP Generation, Capital Budgeting, Solution Implementation, Vendor Management, Business Development, Solution Selling, Managed Services, Professional Services, Business Analysis, Team Leadership, VoIP, PMP
Education
Queen's University 2007 — 2007
Business - Queen's Executive Program
The University of Calgary 1987 — 1992
BA, Political Science
Mount Royal University 2013 — 2013
Project Management, Project Management Extension Certificate Program.
BC Council for International Education April 2014 - Present
TELUS April 2011 - September 2013
The University of British Columbia October 2009 - April 2011
Think Profits.com Inc. September 2008 - October 2009
JET Programme Canada September 2007 - August 2008
British Columbia Lottery Corporation January 2006 - July 2007
Skills
Editing, Strategic Communications, Social Media, Copywriting, Copy Editing, Corporate Communications, Marketing Communications, Web Content, Content Strategy, Internal Communications, Graphic Design, SEO, InDesign, Photoshop, Event Planning, Print Production Process, Corporate Identity, Media Relations, Public Affairs, Illustrator, Adobe Acrobat, Project Management, Speechwriting, Change Manag, Writing
Education
British Columbia Institute of Technology 2013 — 2014
Associate Certificate, Graphic Design
Acadia University 2004 — 2005
MA, English
Queen's University 1999 — 2004
BA, English, Health
TELUS September 2010 - Present
OADA & TADA 2009 - 2010
Canadian Investor Relations Institute 2007 - 2008
TELUS January 2004 - September 2007
Canadian Institute of Public & Private Real Estate Companies 2000 - 2004
Government of Ontario 1995 - 2000
Education
Institute of Corporate Directors, Rotman School of Business 2005 — 2005
ICD, Not-for-profits
The University of New Brunswick 1987 — 1990
LL.B., Public & Administrative Law
Queen's University 1983 — 1987
BA (Hons.), Political Science, Philosophy
Upper Canada College 1972 — 1983
High School
MLSE (Maple Leaf Sports & Entertainment) October 2014 - Present
TELUS International January 2011 - May 2014
TELUS December 2006 - January 2011
TELUS December 2004 - December 2006
TELUS January 2002 - December 2004
Skills
Marketing Strategy, Sales Enablement, Customer Experience, Team Leadership, Program Management, Voice of the Customer, Demand Management, Cross-functional Team..., Lead Generation, Marketing Management, Segmentation, Strategic Planning, Customer Relations, Business Strategy, New Business Development, Team Building, Account Management, Process Improvement, Strategy Development, Market Analysis, Direct Marketing, Negotiation, Customer Service, Customer Satisfaction, Solution Selling, Telecommunications, Go-to-market Strategy, Strategy, CRM, Salesforce.com, Leadership, Vendor Management, Digital Marketing, Sales Operations, Customer Experience..., Lead Management
Education
University of Toronto - Rotman School of Management 2010 — 2010
Executive LeadershipTraining
Queen's University 2003 — 2003
Exec Leadership
Ryerson University 1996 — 2000
BCOMM
Woburn
Bell Canada April 2015 - Present
Bell Canada November 2014 - March 2015
Bell Canada September 2011 - November 2014
Bell Canada December 2010 - September 2011
TELUS December 2005 - September 2009
TELUS May 2005 - November 2005
TELUS January 2003 - April 2005
TELUS October 2000 - December 2002
Clearnet May 1999 - September 2000
Clearnet April 1998 - May 1999
Skills
Strategic Planning, Business Development, Business Operations, Customer Lifecycle..., Brand Management, Sales Management, Product Development, Pricing Strategy, Advertising, Telecommunications, Wireless, IPTV, Customer Experience
Education
Queen's University 2009 — 2010
Master of Business Administration (MBA)
University of Waterloo 1990 — 1995
Bachelor of Applied Science (BASc), Systems Design Engineering
TELUS November 2014 - Present
TELUS July 2013 - November 2014
Public Mobile November 2011 - July 2013
A.T. Kearney September 2009 - November 2011
JP Morgan 2008 - 2008
Skills
Competitive Analysis, Financial Modeling, Strategy, Strategic Sourcing, Management Consulting, Business Transformation, Business Strategy, Telecommunications, Business Development, Business Process..., Management, Mergers & Acquisitions, Business Analysis, Product Management
Education
Queen's University 2005 — 2009
(H) B.Commerce
Mt. Lebanon High School
TELUS June 2014 - August 2014
TELUS May 2013 - August 2013
Coca-Cola May 2012 - July 2012
Bell June 2011 - August 2011
Hillfield Strathallan College August 2010 - August 2011
Education
Queen's University 2011 — 2015
Bachelor of Commerce (BCom)
Hillfield Strathallan College 2007 — 2011
TELUS 2014 - Present
TELUS 2011 - 2014
TELUS 2010 - 2011
TELUS 2007 - 2010
Business Mentoring for the Arts April 2008 - July 2009
TELUS 2005 - 2007
Skills
Culture Change, Strategy, Digital Strategy, Corporate Communications, Leadership, Team Leadership, Management, Organizational..., Marketing Communications, Social Media, Integrated Marketing, SEO, Branding & Identity, SEM, Public Relations, Writing, Social Media Strategist, Creative Writing, Advertising, Email Marketing, Marketing, Blogging
Education
Queen's University
BSc Honours, Computer Science
Ryerson University
Master’s Degree, Communication and Culture
University of Toronto - Rotman School of Management
Managers Business School
The City of Calgary 2004 - Present
Anadarko Petroleum 2002 - 2004
TELUS 1999 - 2002
TELUS 1997 - 1999
TELUS 1995 - 1997
TELUS 1993 - 1995
Education
Queen's University 1999 — 1999
Strategic Leadership Program
University of Calgary 1990 — 1992
Bachelor of Arts, Political Science; Economics
Portland State University 1989 — 1990
Bachelor of Arts, Political Science; Economics
WorkSafeBC November 2013 - April 2014
UBC MedIT November 2012 - October 2013
Queen's MBA Capstone engagement June 2011 - December 2011
Mercy Care Center, Mathare, Kenya July 2010 - July 2010
Street Beat Ministry January 2010 - July 2010
TELUS May 2005 - January 2010
Pepsi Bottling Group July 2003 - May 2005
BC Gas Utility (now Fortis BC) June 2002 - December 2002
Kelron Logistics February 2001 - August 2001
Skills
Project Management, Supply Chain Management, Operations Management, Billing Systems, Change Management, Vendor Management..., Stakeholder Management, Problem Solving, Logistics Management, Mentoring, Continuous Process..., Travel Planning, Incentive Travel, Online Travel, Adaptability, Microsoft Office, Business Analysis, Supply Chain, Telecommunications, Process Improvement, Quality Assurance, Vendor Management, Strategic Planning
Education
Queen's University 2011 — 2012
MBA
The University of British Columbia 1998 — 2003
Commerce, Transportation and Logistics Co-op, International Business
Shanghai Jiao Tong University 2001 — 2001
Business in China
L.F.A
Shutterfly June 2010 - Present
Adriyl August 2008 - June 2010
Wiseco LLC July 2007 - August 2008
TELUS March 1999 - June 2007
Skills
XML, JavaScript, Software Engineering, MySQL, Databases, AJAX, Microsoft SQL Server, .NET, SQL, PHP, SDLC, Java Enterprise Edition, Oracle, Architecture, Architectures, JSON, Testing
Education
Qingdao University 1986 — 1990
Bachelor, Computer Science
TELUS July 2008 - Present
MTS Allstream October 2006 - July 2008
Trendcorp March 2004 - June 2006
Banco Financiero January 2003 - October 2003
Cosapi Soft January 2001 - December 2002
Pontificia Universidad Catolica del Peru June 1999 - January 2001
IEEE 1996 - 1997
Skills
CISSP, Network Security, Information Security, Firewalls, VPN, IDS, IPS, URL Filtering, Juniper SSG/ISG, Check Point, Nokia IPSO, Juniper SA, Juniper IDP, Juniper SRX, Cisco ASA, Palo Alto Networks, RSA Tokens, RSA SecurID, TippingPoint IPS, Websense, ISS, ISS Proventia, Windows Server, Linux, Solaris, Networking, Juniper, Checkpoint, Security Architecture..., Integration
Education
Pontificia Universidad Católica del Perú 1991 — 1997
Engineer
Nymi July 2015 - Present
Stamp April 2015 - Present
Queen's Bachelor of Commerce Alumni Advisory Board November 2014 - Present
TELUS September 2013 - July 2015
Queen's School of Business September 2009 - April 2013
Queen's School of Business January 2011 - December 2012
Labatt Breweries of Canada May 2012 - August 2012
The Lightning Group May 2011 - August 2011
The Equitable Trust Company May 2010 - August 2010
National Bank Financial June 2008 - August 2008
Skills
Financial Analysis, Entrepreneurship, Strategy, Teamwork, Financial Modeling, Time Management, Data Analysis, Brand Management, Marketing Strategy, Marketing, Leadership, Market Research, Social Media Marketing
Education
Queen's University 2009 — 2013
Bachelor of Commerce, Business
Bocconi University 2011 — 2011
Exchange, Commerce
Forest Hill Collegiate Institute 2005 — 2009
Ontario Secondary School Diploma
eHealth Saskatchewan March 2011 - Present
Self-employed July 2007 - Present
Insurance corp in BC September 2009 - September 2010
OpenText May 2009 - August 2009
Ministry Of Health November 2008 - May 2009
Telus January 2003 - July 2007
TELUS Communications 2002 - 2007
Amdocs November 2000 - October 2002
Solect Technology Group 2000 - 2001
Skills
Weblogic, Websphere, Sun Identity Manager, OpenSSO, Identity Management, Sun, LDAP, SSO, Access Management, Security, Architecture, Integration, Enterprise Architecture, Unix, Federation, Tomcat, Provisioning, Application Servers, Linux, Apache, Network Security, SAML, Solution Architecture, Solaris, Oracle Access Manager, Siteminder, Directory Services, IDM, Portals, Middleware, PKI
Education
Punjab Technical University 1991 — 1995
BE
Ludhiana
Rogers Communications Inc. April 2009 - Present
Rogers Communications November 2007 - April 2009
TELUS 2007 - 2008
Dolman Consulting September 2006 - October 2007
Bluerush 2007 - 2007
TD Canada Trust October 2005 - September 2006
TD Bank Financial Group - e.Bank 2005 - 2006
TD Canada Trust November 2004 - October 2005
TD Canada Trust March 2002 - October 2004
TD Bank Financial Group June 1998 - March 2002
Skills
Call Center, IVR, Customer Experience, Management Consulting, Business Strategy, Contact Centre, Telecommunications, Business Analysis, Product Management, Process Engineering, Team Leadership, Vendor Management, Strategic Planning, Business Intelligence, Call Routing, Strategy, Contact Centers, VoIP, Call Centers, Management, IT Strategy, Program Management, Integration, Project Management, Wireless, Leadership, Business Development, Analytics, Competitive Analysis
Education
Queen's University 1997 — 1998
MBA
Western University 1987 — 1991
B.E.Sc., Mechanical Engineering
Crescent 1979 — 1987
TELUS 1900 - 2014
TELUS 1900 - 2014
Education
Sans Security 2007 — 2007
GCFA, Certified Forensics Analyst
Sans Security 2007 — 2007
GCFW, Certified Firewall Analyst
Cisco 2006 — 2006
CCNA, Cisco Certified Network Associate
RedHat 2006 — 2006
RHCE, RedHat Certified Engineer
SANS Security 2006 — 2006
GCIH, GIAC Certified Incident Handler
Microsoft 2005 — 2005
MCP, Microsoft Certified Professional
RedHat 2005 — 2005
RHCT, RedHat Certified Technician
Queen's University 1997 — 2001
Bachelor of Science, Computer Science
Rogers Communications January 2015 - Present
Rogers Communications September 2013 - December 2014
TELUS October 2012 - August 2013
Research In Motion June 2011 - August 2012
Research In Motion March 2009 - June 2011
TELUS August 2008 - March 2009
Celestica International Inc. November 1999 - March 2007
Celestica International Inc. July 1998 - October 1999
Skills
Business Case..., Process Improvement, Leading People, Program/Project..., Cross-functional Team..., Supply Chain Management, Continuous Improvement, Root Cause Problem..., Leading Change, Product Configuration..., Leadership, Program Management, Six Sigma, Configuration Management, Business Case, Management, Business Process..., Strategy, Change Management, Competitive Analysis, Telecommunications, Project Management, Team Leadership
Education
Queen's University
MBA, Strategy and Marketing
Western University
Honours BA, Economics
TELUS October 2006 - September 2008
Education
Queen's University 2002 — 2006
Bell April 2015 - Present
Bell June 2013 - April 2015
Bell July 2012 - June 2013
TELUS Communications September 2008 - July 2011
TELUS 2004 - September 2008
Telus Mobility 2000 - 2004
Clearnet May 1998 - January 2000
Accenture 1995 - 1998
Skills
Business Analysis, Business Intelligence, Call Center, Customer Service, Continuous Improvement, Customer Experience, Process Improvement, Field Operations
Education
York University - Schulich School of Business 1992 — 1994
MBA
Queen's University 1988 — 1991
BA, Economics
Nepean High School
Palo Alto Networks April 2014 - Present
Allstream October 2010 - March 2014
Charter Telecom Inc. January 2008 - October 2010
Cygnal Technologies June 2007 - January 2008
TELUS 2004 - 2007
TELUS Communications 2001 - 2007
AT & T Canada 1998 - 1999
Rogers Cantel 1991 - 1996
NEC Canada Inc 1988 - 1991
Skills
Unified Communications, Solution Selling, Telephony, Managed Services, Telecommunications, Wireless, IP, Channel, Direct Sales, Avaya, Broadband, Channel Partners, Cloud Computing, MPLS, Mobile Devices, Professional Services, SIP, Sales, Selling, New Business Development, Craft Beer
Education
Queen's University
Executive Program
TELUS Communications 2010 - Present
TELUS 2001 - 2009
Education
Queen's University 1978 — 1982
Scotiabank November 2013 - Present
Scotiabank February 2013 - Present
Scotiabank August 2012 - Present
Scotiabank February 2012 - August 2012
Scotiabank August 2011 - February 2012
TELUS April 2008 - April 2010
Motorola December 2006 - April 2008
Skills
Business Analysis, Project Management, Program Management, Business Strategy, Cross-functional Team..., Change Management, Team Leadership, Strategic Planning, Requirements Analysis, Financial Analysis, Requirements Gathering, Financial Modeling, Leadership, Data Analysis, Process Improvement, Risk Management, Marketing Strategy, Strategy, Market Research, Finance, Analysis, Competitive Analysis
Education
Queen's University 2010 — 2011
MBA, Master of Business Administration
University of Toronto 2000 — 2005
BASc, Electrical Engineering
CIBC September 2010 - August 2011
Scotiabank August 2008 - May 2010
RBC July 2007 - March 2010
CIBC September 2006 - June 2007
Bank of Montreal 2002 - 2005
Harris Bank 2002 - 2003
Bell Mobility 2002 - 2002
TELUS 2001 - 2001
Skills
Data Warehousing, SDLC, Data Modeling, DB2, Business Intelligence, Banking, ETL
Education
Punjab Engineering College
BE, Computer Science
Western Sydney University
Circa Enterprises January 2010 - Present
Better Group, Inc. 2013 - Present
Rare Method 2006 - November 2009
TELUS 2000 - 2005
Webcore Labs 1998 - 2000
Skills
Marketing Strategy, Strategic Planning, Business Strategy, Start-ups, Business Development, Business Planning, Team Leadership, Management Consulting, Healthcare Information..., Web Marketing Strategy, Program Management, Business Analysis, Strategy, Telecommunications, Training, Product Management, Competitive Analysis, Strategic Partnerships, Business Process, Entrepreneurship, Cross-functional Team..., Executive Management, Leadership
Education
Queen's University
Masters, Business
University of Calgary
Sanctus Consulting July 1997 - Present
Telus November 2003 - March 2012
Rothmans September 1998 - November 2000
Bell Sygma November 1995 - August 1998
FootPrint September 1997 - December 1997
Torstar/Oracle March 1997 - August 1997
Alcatel-Lucent May 1995 - October 1995
IBM October 1989 - October 1995
Skills
Requirements Gathering, Requirements Analysis, Business Analysis, Data Modeling, Business Requirements, Data Warehousing, Systems Analysis, Software Project...
Education
Queen's University 1977 — 1984
MSc, Electrical Engineering (Computing option)
Trinity College School 1976 — 1978
TELUS September 2006 - Present
TELUS September 2007 - January 2010
TELUS September 2005 - September 2007
IBM Korea July 1999 - June 2003
Education
Pusan National University 1990 — 1996
TELUS December 2014 - Present
Public Mobile September 2010 - December 2014
Genband May 2010 - September 2010
Nortel January 2004 - May 2010
Nortel June 2001 - December 2003
Skills
IP, VoIP, Wireless, SIP, Network Engineering, Network Architecture, Telecommunications, Switches, Networking, Mobile Devices, Routers, Core Network, WAN, Network Design, Juniper, Deep Packet Inspection, BGP, CDMA, Voice & Data Convergence, TCP/IP, Mobile IP, Mobile Data and Voice..., SQL, Routing, Team Leadership, LTE, Network Security, Sonicwall, Cisco Firewall Security, Wireless Networking, Real-time Network..., Session Border..., PHP, Web Development, Diameter, Technical Leadership, Thought Leadership, Juniper Technologies, Wireless Security, RADIUS, Security, NFV, SDN, Orchestration, Virtualization, Firewalls
Education
Queen's University 1997 — 2001
BSc, Computing and Information Science
Scotiabank July 2015 - Present
Scotiabank July 2013 - Present
Bank of Montreal April 2011 - July 2013
WIND Mobile May 2010 - February 2011
TELUS January 2008 - May 2010
Town of Markham July 2007 - January 2008
Energy Savings Group July 2006 - June 2007
Yee Hong Community Wellness Foundation January 2005 - June 2007
Yee Hong Community Wellness Foundation January 2003 - January 2007
Education
University of Toronto 2010 — 2013
Certificate in Marketing
Queen's University 2002 — 2006
B.Sc., Chemical Engineering
Sir John A Macdonald 1997 — 2002
TELUS July 2014 - Present
TELUS April 2013 - June 2014
IBM April 2011 - February 2013
Celestica Inc. July 2009 - December 2010
BioPassMe August 2008 - June 2009
Motorola January 2006 - July 2006
Skills
CRM, Market Analysis, Business Planning, Business Strategy, Marketing Strategy, Strategy, Market Research, Business Development, Business Analysis, Strategic Planning, Competitive Analysis, Product Management, Marketing Communications, Marketing, Start-ups, Cross-functional Team..., New Business Development, Team Management, Project Management, Team Leadership, Leadership, Entrepreneurship, Project Planning, Analysis
Education
University of Waterloo 2008 — 2009
MBET, Business, Entrepreneurship and technology
Punjab Technical University 2003 — 2007
Bachelor of Technology (B.Tech.), Electronics and Telecommunications
Lock Search Group 2008 - Present
News Marketing Canada 2007 - 2008
News Marketing Canada 2003 - 2007
News Marketing Canada 2001 - 2003
News Marketing Canada 2000 - 2001
News Marketing Canada 1999 - 2000
News Marketing Canada 1998 - 1999
TELUS 1997 - 1998
GEOS 1995 - 1996
American Pharmaceutical Partners 1994 - 1995
Education
Queen's University 1991 — 1994
BA, Economics, Japanese
Unionville High School 1986 — 1991
Kenesis Systems Inc. January 2013 - Present
eHealth Ontario August 2011 - Present
Endeavour Volunteer Consulting for Non-Profits September 2010 - September 2011
TELUS Health Solutions, Emergis September 2009 - August 2011
TELUS August 2002 - October 2010
TELUS Health Solutions, Emergis September 2009 - September 2010
Visteon June 2001 - September 2002
Scotiabank July 1997 - September 2000
Skills
Management Consulting, Product Management, Program Management, Team Leadership, Strategic Planning, Vendor Management, Strategy, Leadership, Analysis, Project Management, New Business Development, Marketing, Management, Governance, Change Management, Mobile Devices, Testing, Business Strategy, Team Management, Consulting, IT Strategy, Integration, Cross-functional Team..., Entrepreneurship, Business Analysis, Business Process..., Business Intelligence, Project Portfolio...
Education
York University - Schulich School of Business 2007 — 2010
MBA
Queen's University 1998 — 2002
BSc
Telus June 2013 - Present
TELUS August 2010 - June 2013
TELUS August 2008 - August 2010
TELUS January 2000 - July 2008
Skills
Telecommunications, SDLC, PMP, Software Project..., Requirements Analysis, PMO, Program Management, Integration, Software Development, Project Portfolio..., Vendor Management, Business Process..., Solution Architecture, Agile Methodologies, Business Transformation, Business Process, Project Delivery, IT Strategy, Project Management
Education
University of Victoria 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management
Pontificia Universidad Javeriana 1998 — 1999
Specialist in Management of Engineering Systems, Engineering, 4.5
Universidad Nacional de Colombia 1988 — 1994
Electrical Engineering – BASc Degree, Electrical and Electronics Engineering, 3.7
TELUS July 2006 - Present
Accenture July 1996 - June 2006
Skills
Project Management, Telecommunications, Change Management, Organizational Design, Communication, Process Improvement, Management Consulting, Customer Experience, Business Analysis, Call Centers, Business Process..., Program Management, Vendor Management, Team Leadership, Operations Management, Outsourcing, Business Process, Leadership, Cross-functional Team..., PMO, Product Management, Strategy
Education
Queen's University 1992 — 1996
Koodo Mobile May 2015 - Present
Koodo Mobile July 2013 - May 2015
Koodo Mobile March 2012 - July 2013
Koodo Mobile July 2010 - March 2012
Koodo Mobile November 2009 - July 2010
TELUS September 2009 - July 2010
Golf Association of Ontario May 2006 - September 2007
Skills
Marketing Strategy, Customer Experience, Strategic Planning, Cross-functional Team..., Competitive Analysis, Customer Service, Telecommunications, Pricing, Management, Coaching, Marketing, Leadership, Training, Team Building, Customer Retention
Education
Queen's University 2005 — 2009
B. Comm, Commerce
Uppsala University 2008 — 2008
Business
TELUS Communications September 1974 - February 2002
TELUS 1974 - 2002
Skills
Call Center, Outbound, Inbound, Contact Centre
Education
Southern Alberta Institute of Technology 1973 — 1977
Communications Electrician
Queen's University
University of Southern California - Marshall School of Business
Business
TELUS November 2009 - Present
TELUS March 2008 - October 2009
Alma Mater Society of Queen's University 2007 - 2008
Skills
Process Improvement, Business Process..., Six Sigma, Problem Solving, Analysis, Project Management, Business Analysis, Cross-functional Team..., Management, Program Management, Team Leadership, Requirements Analysis, Change Management
Education
Queen's University 2003 — 2007
BCOMP, Cognitive Science
Alcatel-Lucent April 2012 - February 2014
Shaw Communications September 2008 - April 2012
Shaw Communications February 2008 - September 2008
TELUS August 2007 - January 2008
Education
The University of Calgary 2005 — 2007
Master's degree
Punjab Technical University 1998 — 2002
Bachelor of Science (BSc)
TELUS Communications December 2012 - Present
TELUS Communications Company May 2008 - December 2012
TELUS May 2004 - May 2008
Rogers Wireless May 2000 - May 2004
Skills
Strategic Planning, Wireless, Cross-functional Team..., Team Leadership, Contract Negotiation, Broadband, Strategic Communications, Project Management, Project Planning, VoIP, Strategy, Policy, Regulatory Affairs
Education
University of Windsor 1984 — 1986
Bachelor of Laws (LL.B.)
Queen's University 1978 — 1983
Bachelor of Arts, Political Studies and History
Long View Systems 2013 - 2014
TELUS 2010 - 2013
Independent Consultant 2006 - 2009
Hewlett-Packard 2003 - 2006
Global Products SAC 2002 - 2003
Diveo Broadband Networks 2001 - 2001
Bell Labs Lucent Technologies 1994 - 1999
Skills
PMP, Team Leadership, Business Strategy, Project Management, Strategic Planning, Business Process..., Business Analysis, Change Management, Risk Management, Telecommunications, Sales Management, PMO, Information Technology, Project Planning, Wireless, Talent Management, Customer Management, MS Project, Integration, Influence Others, Mentoring
Education
CCIS Calgary
Engineering & Technology Upgrading Program
Project Management Institute
PMP, Project Management Professional
Pontificia Universidad Católica del Perú
Project & Quality Management Specialization
Universidad ESAN
MBA, Master in Business Administration
Pontificia Universidad Católica del Perú
B. Sc., Industrial Engineering
TELUS June 2013 - May 2015
TELUS October 2012 - May 2013
TELUS January 2011 - October 2012
TELUS September 2008 - October 2010
Walker Head LLP August 2007 - June 2008
Skills
Contract Negotiation, Business Strategy, Telecommunications, Negotiation, Legal Writing, Contract Management, Business Development, Business Analysis, Team Leadership, Marketing Strategy, Corporate Governance, Legal Research, Business Planning, Team Building, Management, Product Management, Product Marketing, Strategy, Wireless
Education
Queen's University 2004 — 2007
LLB, Law
University of Toronto 1994 — 1999
Honours BA, Management
Neil Mc Neil High School 1989 — 1994
Omers Private Equity January 2006 - Present
TELUS 2001 - December 2005
The Boston Consulting Group 1995 - 2001
Education
York University - Schulich School of Business 1992 — 1994
IMBA
Queen's University 1986 — 1990
Arts, Econ & Classics
Arc'teryx Equipment Inc. December 2012 - Present
Innovative Sports Group July 2011 - November 2012
Elastic Path Services April 2010 - July 2011
Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games June 2006 - April 2010
TELUS 2005 - 2006
TELUS 2002 - 2005
HSBC 2001 - 2002
HSBC 1998 - 2000
Skills
Marketing Strategy, Online Marketing, Online Sales, Multi-channel Retail, B2B eCommerce, Web Project Management, Strategic Planning, Business Strategy, Product Marketing, Online Branding, Digital Branding, Global Marketing, Global Branding, Online Merchandising, Merchandising Strategies, Merchandising, Marketing, Strategy, E-commerce, Retail, Leadership, Digital Marketing
Education
Royal Roads University 2005 — 2005
Project Management Certificate, Project Management
The University of British Columbia 2000 — 2000
Certificate, Internet Marketing (First Class Honours)
Queen's University 1993 — 1997
Bachelor of Commerce (Honours), Marketing
St. Georges 1983 — 1993
TELUS February 2015 - Present
Suncor Energy July 2011 - February 2015
TELUS February 2010 - June 2011
General Dynamics August 1988 - February 2010
Skills
Integration, Requirements Analysis, PMP, PMO, Project Portfolio..., MS Project, Software Project..., Business Analysis, Project Delivery, IT Management, Business Process..., Software Development, Business Process, Cloud Computing, Project Management, Vendor Management, Team Leadership, Project Planning, CRM, Change Management, Process Improvement, Telecommunications, SDLC, Management Consulting, Product Management, Risk Management, Leadership, Microsoft Project
Education
Queen's University 1985 — 1988
Bachelor of Science (BSc), Computer Engineering
Saint Lawrence College 1981 — 1982
Electronic Technician Diploma
TELUS December 2013 - Present
TELUS June 2012 - December 2013
TELUS June 2011 - May 2012
Skills
Cross-functional Team..., IPTV, Agile & Waterfall..., Agile Application..., Product Management, Project Management, Process Improvement, Business Transformation, Team Leadership, Management, Telecommunications, Requirements Management, Business Requirements, Scope Management, User Acceptance Testing, Release Management, Communication, Wireless, Business Analysis
Education
Queen's University 2007 — 2011
Bachelor of Commerce, Accounting
Universiteit Antwerpen
Economics
D&D Inclusion Consulting 2015 - Present
TELUS 2013 - 2015
TELUS 2012 - 2013
TELUS 2010 - 2012
AP Consulting 2009 - 2010
Oxfam Canada 2009 - 2009
Skills
Program Management, Talent Management, Leadership, Diversity & Inclusion, Employer Branding, Workshop Facilitation, Research, Volunteer Management, Problem Solving, Collaboration, Communications, Community Outreach, Program Evaluation, Program Development, Public Speaking, Youth Engagement, Documenting & Reporting, Resource Development, Policy Analysis, Non-profits, Nonprofits, Project Management, Communication, Talent Acquisition, Strategic Planning, Strategy, Human Resources
Education
University of Bradford 2007 — 2008
Master of Arts (MA), African Peace and Conflict Studies
Queen's University 2000 — 2005
Bachelor of Arts Honours (BAH), Political Studies
TELUS January 2012 - Present
TELUS 2007 - June 2012
Thoughtcorp 2005 - 2007
Trigon Computer Solutions Inc January 2001 - January 2005
Sprint Canada 2000 - 2001
Sprint Canada 1999 - 2000
Eaton's 1998 - 1999
Sleep Country Canada 1997 - 1998
Eaton's 1996 - 1997
Eaton's 1994 - 1996
Skills
Management, Business Analysis, Systems Analysis, Leadership, Requirements Gathering, Telecommunications, Business Requirements
Education
The Institute for Continuing Studies – Bull HN Information Systems Ltd. 1989 — 1989
Computer Programming and Systems Analysis Diploma, Computer Science
Université des Sciences Humaines de Strasbourg 1985 — 1986
DiplÔme Supérieur D'Etudes Francaises, French Language and Literature
Queen's University 1981 — 1985
Honours Bachelor of Arts, Philosophy and English
St. Clement's 1975 — 1981
High School/Secondary Diplomas and Certificates
TELUS October 2012 - Present
GlaxoSmithKline March 2011 - December 2012
Education
Pontifícia Universidade Católica do Paraná
Bell November 2013 - Present
TELUS 2012 - Present
Capco June 2012 - October 2012
Bell Mobility July 2010 - June 2012
Keeling & Associates, LLC 2002 - 2004
Skills
Vendor Management, Project Planning, Project Management, Cellular Communications, Program Management, Business Analysis, Business Development, Contract Management, Budgets, SDLC, Project Portfolio..., Business Planning, Team Leadership, MS Project, Sales, PMP, Product Management, Wireless, IT Strategy, Team Management, Account Management, Telecommunications, Management, Integration, Project Delivery, Contract Negotiation, Negotiation, New Business Development, Training, Mobile Devices, CDMA, Business Strategy, GSM, Leadership, Strategic Planning, Business Process..., Management Consulting, UMTS, Team Building, Customer Service, 4G, Coaching, Cross-functional Team..., Change Management, Strategy, LTE
Education
Queen's University
M.A.
University of Toronto
Hons. B.A., Urban and Economic Planning
TELUS March 2014 - Present
Electronic Arts May 2013 - March 2014
Atomic Cartoons August 2011 - September 2012
Bardel Entertainment March 2010 - March 2011
Axia Software Corporation July 2008 - December 2009
Electronic Arts June 2007 - March 2008
Electronic Arts January 2007 - June 2007
Electronic Arts March 2006 - January 2007
Skills
Test Automation, Software Quality..., Software Development, C#, Ruby, Scripting, Cucumber, Manual Testing, Agile Methodologies, Perforce, Hardware Support, PS4, Game Development, XBOX one, Process Improvement, Testing
Education
Queen's University 2000 — 2003
Bachelor of Applied Science (B.A.Sc.), Computer Science
Queen's University
Bachelor's degree, Computer Science
Justice Institute of British Columbia
Diploma in Health Sciences (EMS), Primary Care Paramedic (PCP) Certificate
TELUS October 2013 - Present
TELUS January 2013 - October 2013
NZX Limited 2011 - 2012
McCarthy Tetrault September 2008 - December 2010
McCarthy Tetrault May 2007 - June 2008
Patheon Inc. May 2002 - June 2004
Skills
Corporate Governance, Mergers, Due Diligence, Corporate Finance, Restructuring, Biotechnology, Contract Negotiation, Licensing, Pharmaceutical Industry, Lifesciences, Corporate Law, Product Marketing, Contract Management, Regulatory Affairs, Insolvency
Education
Queen's University 2004 — 2007
Bachelor of Laws (LL.B.)
University of Toronto - University of Trinity College 1998 — 2002
Bachelor of Science (B.Sc.), Chemistry and Commerce
Philips Lifeline Canada May 2003 - November 2012
George Brown College April 2008 - August 2010
TELUS January 2001 - May 2003
TELUS June 1999 - January 2001
TELUS March 1998 - June 1999
Sprint Canada March 1995 - February 1998
Skills
Customer Service and..., Call Center / Contact..., People Leadership and..., Sales Management, Operations Management, Strategic Planning, Process Optimization, Leadership, Customer Service, Employee Engagement, Account Management, Recruiting, Training, Call Centers, Analysis, Customer Experience, Sales, Program Management, Cross-functional Team..., Coaching, Team Leadership, Team Building, Change Management, Business Analysis, Process Improvement
Education
Queen's University 2007 — 2007
Operations Leadership Program
Ryerson University 1991 — 1994
University of Toronto 1989 — 1991
TD April 2013 - Present
TELUS May 2012 - July 2012
Old Navy June 2010 - August 2010
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Economics, PowerPoint, Time Management, Critical Thinking, Python, Analysis, Game Theory
Education
Queen's University 2010 — 2015
Bachelor of Arts (B.A.), Applied Economics
Crescent School 2006 — 2010