TELUS Company
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
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TELUS Employees
Infusion Development July 2011 - Present
Infusion Development September 2010 - July 2011
Infusion Development December 2007 - September 2010
Infusion Development March 2004 - December 2007
TELUS 1998 - 2004
Skills
Software Project..., Microsoft SQL Server, MS Project, Leadership, Agile Methodologies, Project Management, Agile Project Management, Requirements Analysis, SQL, Process Improvement, Consulting, IT Strategy, SharePoint, Software Development, Governance, C#, WCF, .NET, SDLC, Scrum, Pre-sales, Requirements Gathering, Cloud Computing, Management, PMO, Business Analysis, TFS, Business Intelligence, Integration
Education
Ryerson University 1996 — 1999
Bachelor of Science in Computer Science, Computer Science
Ryerson University 1994 — 1998
Bachelors of Science in Computer Sci, Computer Science
TELUS January 2014 - Present
TELUS May 2012 - January 2014
TELUS December 2010 - May 2012
Government of Canada May 2005 - May 2011
TELUS September 2009 - December 2010
TELUS Communications 2008 - 2009
Skills
Solution Selling, Unified Communications, Wireless, Account Management, Telecommunications, Managed Services, Selling, Sales Operations, Business Development, Customer Retention, Team Leadership, Direct Sales, New Business Development, Call Centers, VoIP, Sales Process, Strategic Partnerships, Mobile Devices, Customer Experience, Product Management, Enterprise Software, Sales
Education
Ryerson University
Bachelor of Commerce (B.Com.), Business Technology Management
TELUS May 2015 - Present
TELUS January 2012 - May 2015
TELUS July 2011 - January 2012
TELUS November 2008 - July 2011
TELUS March 2005 - November 2008
TELUS December 2007 - February 2008
Skills
Market Research, Marketing Research, Product Marketing, Product Management, Market Analysis, Market Intelligence, Marketing Intelligence, Survey Research, Call Center, Call Center Development, Customer Satisfaction, Customer Service, Customer Experience, Customer Retention, Customer Analysis, Voice of the Customer, Voice of the Customer..., New Business Development, Business Intelligence, Business Impact Analysis, Business Process..., Small Business, KPI implementation, Youth Mentoring, Peer Mentoring, Mentoring New Hires, Recruiting, Contact Center..., Contact Center..., Online Research, Quantitative Research, Qualitative Research, Analysis, Call Centers, Project Management, Telecommunications, Segmentation, Strategy
Education
Ryerson University 2002 — 2004
B.Comm, Business, Enterprise & Development
Seneca College of Applied Arts and Technology 1999 — 2001
Business Administration & Entrepreneurship, Business Management
TELUS September 2010 - Present
TELUS 2007 - 2010
Education
Ryerson University
Self-employed June 2014 - Present
TELUS May 2012 - May 2014
Independant Consulting January 2012 - May 2012
PriceWaterhouseCoopers February 2010 - January 2012
MTS Allstream December 2007 - January 2010
MTS Allstream Inc. January 2002 - December 2007
Allstream December 2001 - November 2007
Montage-DMC December 2000 - December 2002
LGS Group 1997 - 2000
LGS 1997 - 2000
Skills
Data Modeling, SDLC, Business Analysis, Vendor Management, Enterprise Architecture, Solution Architecture, Data Warehousing, Integration, Business Intelligence, Requirements Analysis, IT Strategy, PMO, Management, Enterprise Software, Consulting, Security, SOA, SaaS, Professional Services, Business Development, Leadership
Education
Ryerson University
TELUS July 2007 - Present
Symcor 2004 - 2007
Manulife Financial 2001 - 2006
Skills
PMP, Program Management, PMO, Project Portfolio..., Vendor Management, Team Leadership, Project Planning, Change Management, Contract Management
Education
Ryerson University
Bachelor's degree, Interior Design
Rogers Communications July 2013 - Present
Telus Mobility August 2010 - July 2013
TELUS April 2010 - July 2011
TELUS November 2008 - April 2010
TELUS 2007 - 2008
TELUS 2006 - 2007
Skills
Product Lifecycle..., Pricing, Supply Chain, Pricing Strategy, Product Management, Supply Chain Management, Forecasting, Vendor Management, Business Development, Team Leadership, SAP, Logistics, Retail, Wireless, Telecommunications, Inventory Management, Purchasing, Account Management, Process Improvement, Cross-functional Team..., Sales Operations, Strategy, Project Planning, Product Development, Contract Negotiation
Education
Certified Management Accountants 2010 — 2012
CMA, Accounting
Purchasing Management Association of Canada 2003 — 2007
CPP, Supply Operations
Ryerson University 2001 — 2004
BComm, Business Management and Enterprise Development
TELUS July 2014 - Present
TELUS February 2014 - July 2014
Afilias March 2011 - January 2014
TELUS April 2005 - November 2010
TELUS January 2003 - April 2005
TELUS September 2001 - January 2003
Pathway Communications 2000 - 2001
Pathway Communications 1999 - 2000
Skills
Program Management, SDLC, Databases, Database Design, Software Licensing, Network Administration, Telecommunications, Requirements Analysis
Education
CDI College 2005 — 2005
ITIL Foundation Certification
Canadian Information Technology College 1998 — 1999
Diploma, Information Technology Management
Ryerson University 1994 — 1998
B.Comm, Business Computer Information Systems
LinkedIn December 2014 - Present
Aerotek January 2014 - November 2014
Aerotek August 2013 - January 2014
Aerotek January 2012 - August 2013
TELUS March 2007 - December 2011
Skills
New Business Development, Technical Recruiting, Sales, Team Leadership, Sourcing, Inter-personal, Business Communications, Interviews, Selection, Screening Resumes, Coordination, Relationship Management, Management, Contract Recruitment, Training, Applicant Tracking..., Hiring, Temporary Placement, Talent Acquisition, Human Resources, Talent Management, CRM, Recruiting, Time Management, Employee Relations, Networking, Cold Calling, Employee Engagement, Project Management, Leadership, Stage Management, Stage, Public Speaking
Education
Ryerson University 2007 — 2010
Business Commerce Degree, Major- Human Resources, Minor- Business Communications
TELUS September 2014 - Present
Eight Corporation May 2014 - July 2014
Ryerson University September 2013 - April 2014
Ryerson Consulting Group May 2012 - October 2013
Ryerson University May 2013 - September 2013
Canada Revenue Agency January 2012 - April 2012
PROJECT REACH July 2009 - April 2012
Cambridge English Training Center June 2011 - August 2011
Owen College June 2011 - August 2011
Barbara Frum Library October 2005 - November 2007
Skills
Non-profit..., Customer Service, Team Leadership, Public Speaking, Market Research, Event Management, Mentoring, Project Management, Leadership, Strategic Planning, Data Analysis, Social Media Marketing, Sales Management, Marketing Strategy, Branding & Identity, Management Consulting, Nonprofits, Program Management, Time Management, Analysis
Education
Ryerson University 2011 — 2014
Bachelor's Degree, Marketing Management
Elite Event Consultants May 2006 - Present
TELUS June 2005 - July 2013
TELUS August 2007 - November 2011
Skills
Special Events, Weddings, Corporate Events, Event Management, Small Business, Parties, Conferences, Event Planning, Marketing Communications, Marketing, Project Management, Management, Project Planning, Social Media Marketing, Internal Communications, Newsletters, Team Building, Press Releases, Brand Development, Editing, Public Relations, Entertainment, Corporate Communications, Blogging, Strategy, Time Management, Nonprofits, Social Networking, Budgets, Advertising, Sales, Marketing Strategy, Online Marketing, Sponsorship, Email Marketing, Social Media, Trade Shows
Education
Ryerson University 2006 — 2008
BComm, Business Management
Seneca College of Applied Arts and Technology 2001 — 2004
Business management
University of Toronto
Multiple Courses
TELUS July 2013 - August 2014
TELUS 2012 - July 2013
Ryerson International Experiential Learning (RIEL) Commerce December 2011 - January 2012
TD Securities May 2010 - August 2010
Skills
Team Leadership, Data Analysis, Analysis, Financial Analysis, Cultural Diversity, Microsoft Office, Microsoft Excel, Business Development, Public Speaking, Project Management, Time Management, Analytics, Cross-functional Team..., Event Management, Visio, Business Acumen, Valuation, Salesforce.com, Thrive in..., Strategy, Customer Service
Education
Università Commerciale 'Luigi Bocconi' 2014 — 2014
Financing and Investing in Infrastructure (MOOC)
Ryerson University 2007 — 2012
Bachelor of Commerce (BCom), Ted Rogers School of Business Management, Finance
TELUS September 2015 - Present
Ryerson Consulting Group March 2014 - Present
Delta Air Lines July 2015 - August 2015
Ryerson Marketing Association March 2014 - May 2015
Magnet Engagement Group December 2013 - September 2014
Target June 2014 - August 2014
Ryerson Marketing Association June 2013 - May 2014
Ryerson University (Tri-Mentoring Program) March 2013 - May 2014
Ryerson Students' Union (UBSR) March 2013 - May 2014
GoodLife Fitness August 2012 - January 2014
Skills
Leadership, Project Planning, Customer Service, Oral & Written..., Promotions, Time Management, Microsoft Office, Administrative..., Event Planning, Marketing Strategy, Social Media Marketing, Marketing Management, Data Analysis, Product Marketing, Project Management, Teamwork, Public Speaking, Communication, PowerPoint, Social Networking, Microsoft Excel, Social Media, Marketing, Management, Team Leadership, Event Management, Sales
Education
Ryerson University 2012 — 2015
Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General, Sophmore
TELUS March 2012 - Present
Vengeo Inc September 2010 - March 2012
Skills
Tomcat, Software Development, Java Enterprise Edition, Web Services, Java, Microsoft SQL Server, Databases, Eclipse, Linux, JSP, Struts, Hibernate, Spring, AJAX, Servlets, MySQL, Spring Framework
Education
Jonkoping International Business School 2010 — 2010
Business
Ryerson University 2005 — 2010
BComm, Information Technology Management
TELUS August 2015 - Present
TELUS November 2012 - July 2014
Rogers Communications March 2011 - July 2012
Rogers Communications July 2010 - March 2011
Rogers Communications June 2006 - July 2010
Skills
Project Management, Change Management, Business Analysis, Internal Communications, Social Media Marketing, Leadership, Management, Project Planning, Training, Program Management, Budgets, Coaching, Sales Operations, Telecommunications, Sales, Customer Service
Education
Ryerson University 2009 — 2009
PMP, Project Management
York University 2004 — 2009
Bachelor Degree, Business Administration, Marketing
Critical Care Services Ontario May 2015 - Present
Right At Home Realty Inc., Brokerage February 2012 - November 2014
Starshot Ventures Agency August 2011 - October 2011
Hudson's Bay Company July 2009 - July 2011
TELUS June 2008 - June 2009
Ontario Place Corporation May 2003 - June 2008
Skills
Marketing Strategy, Real Estate, Print Management, Advertising Collateral, Corporate Website..., Marketing Communications, Email Marketing, Social Media Marketing, Integrated Marketing, Strategic Partnerships, Email Marketing Software, Event Management, Marketing, Investors, Real Estate Transactions
Education
Ryerson University 1993 — 1995
Marketing Diploma, Marketing
BDC January 2012 - Present
The Backpack Project January 2011 - Present
Toronto Board of Trade May 2010 - January 2012
S&J Concepts August 2009 - July 2010
TELUS July 2007 - November 2009
TELUS November 2004 - June 2007
Skills
Small Business, New Business Development, Strategic Planning, Marketing Strategy, Customer Relations, Account Management, Non-profits, Commercial Lending, Business Strategy, Sales, Leadership, Team Building, Program Management, Proposal Writing, Selling, Entrepreneurship, Training, Customer Service, Business Development, Nonprofits, Salesforce.com, Marketing Communications, Start-ups, Management, Strategy
Education
Ryerson University 2012 — 2015
Master of Business Administration (M.B.A.), Technology & Innovation
York University 2004 — 2007
B.A., Business Economics
Queen's College
Pure Technologies 2009 - Present
GE 2006 - 2009
ZENON Environmental 2004 - 2006
OANDA Corporation 2000 - 2004
TELUS 1999 - 2000
Ryerson University 1998 - 1999
Skills
Digital Marketing, Marketing Communications, SEO, Brand Development, Marketing Strategy, B2B Marketing, Marketing, E-commerce, Project Management, Leadership, Management, Strategic Planning, Online Marketing, Strategic Partnerships, Advertising, Lead Generation, Marketing Management, Integrated Marketing, Corporate Branding, Market Analysis, Analytics, Brand Awareness, Business Intelligence, Agency Management, Budgeting, Email Marketing, Corporate Identity, Campaign Management, Competitor Analysis, Customer Engagement, Customer Experience..., Demand Generation, Global Marketing, Lead Capture/Conversion, Market Intelligence, Market Research, Marketing Performance..., Messaging/Positioning, Metrics/KPI Management, Opportunity Management, Pipeline Management, Proposal Writing, Revenue Projections, ROI Analysis, Stakeholder..., Strategic Communications, Strategic Marketing..., Target Marketing, Team Leadership, Value Proposition...
Education
Ryerson University 1995 — 1999
B.Sc. in Computer Science, Computer Science
Ryerson University 1995 — 1999
Bachelor of Science (B.Sc.), Computer Science
Upland Software 2014 - Present
Solution Q 2014 - 2014
Holbrook Goodman 2014 - 2014
Canada Cartage 2013 - 2014
TELUS 2006 - 2013
TELUS 2008 - 2009
TELUS 2001 - 2006
TELUS 2000 - 2001
Sprint Canada 1998 - 2000
Skills
Software Consulting, Project Management, Agile & Waterfall..., Project Team Management, Project Delivery, Consulting, Cloud Computing, Managed Services, Vendor Management, Telecommunications, WAN, Network Architecture, PMP, Data Center
Education
Syracuse University 2000 — 2004
Master of Science (M.Sc.), Telecommunications & Network Management
Ryerson University 1993 — 1997
Bachelor of Arts (B.A.), Administration and Information Management
Project Management Institute
Project Management Professional - PMP
TheStoryArchitect.com October 2014 - June 2015
TD September 2013 - April 2014
New Age Communications March 2013 - July 2013
TD February 2012 - October 2012
RBC Capital Markets June 2011 - October 2011
ADP February 2011 - June 2011
Hostopia September 2010 - November 2010
TELUS July 2007 - April 2010
TELUS Mobility 2006 - 2007
Evening Out Inc. 2005 - 2006
Skills
Sustainability, Corporate Social..., Technical Writing, Information Technology, Business Analysis, Accessibility, Social Enterprise, Social Media, Change Management, Enviromental, Sustainable Business, Microsoft Office, Analysis, Process Improvement, Employee Engagement, SharePoint, Visio, Communication, Telecommunications, Research, Data Analysis, Report Writing, Blogging, Requirements Gathering, Access, Databases, Content Management, IT Service Management, Data Management, Word, Excel, Wikis, Web Design, Process Mapping, Learning Management, Sales Administration, Environmental Issues, Marketing Communications, Client Focus, Embrace Change, Systems Thinking, SAP, ITIL, Mobile Devices
Education
University of Waterloo 2011 — 2014
Master of Environment and Business (MEB)
Ryerson University 2001 — 2005
Bachelor of Commerce (B.Com.)
The School for Social Entrepreneurs - Ontario 2015 — 2015
Social LaunchPad Program
Asigra Inc. October 2010 - June 2011
Hewlett-Packard February 2008 - February 2009
FundSERV Inc. April 2003 - November 2007
Mitt & Robe Co. October 2001 - January 2005
TELUS October 1998 - October 2000
Storyteller Services Inc. January 1989 - October 1996
Carnaval Productions Inc. January 1986 - December 1988
CKVU Television May 1984 - June 1987
Skills
Internal Communications, Writing, Video Production, Content Management, Web Development, CMS, Marketing Communications, Social Media, Corporate Communications, Blogging, Social Networking, Graphic Design, Editing, Public Relations, Newsletters, Video, Digital Media, Video Editing, Entertainment, Storytelling, Content Strategy, New Media, Website Development, Broadcast, Media Relations, Multimedia, Communications Planning, Television, Strategic Communications, Content Development, Copywriting, Press Releases, Web Content, Creative Direction, Digital Strategy, Social Media Marketing, Digital Marketing, Journalism, Online Marketing, Copy Editing, Integrated Marketing, SEO, Web Design, Marketing, Management, Adobe Creative Suite
Education
Ryerson University
Bachelor of Applied Arts
Bell Canada December 2014 - February 2015
TELUS April 2014 - October 2014
CIBC March 2014 - April 2014
Bell August 2011 - August 2013
South Asian Women Rights Organizations (SAWRO) May 2009 - July 2011
Skills
Linux, Testing, Java, Wireless, TCP/IP, Telecommunications, VHDL, XP, Xilinx, Windows 7, Integration, Mobile Devices, Operating Systems, Matlab, C, Servers, Unix, C++, Mobile Applications, CCNA, Network Engineering, LTE, UMTS, QA Engineering, Analysts, iOS, Android, Blackberry, CDMA, GSM, Test Cases, SQL, Regression Testing, Quality Assurance, Test Planning, Test Automation, Manual Testing, User Acceptance Testing, System Testing
Education
Ryerson University 2008 — 2010
Masters, Electrical and Computer Engineering
Ahsanullah University of Science and Technology 2003 — 2008
Bachelor, Computer Science and Engineering
TELUS May 2012 - Present
Corus Entertainment January 2007 - May 2012
Corus Entertainment January 2006 - January 2007
Bullet Digital Post 2002 - December 2005
Progressive Accounting Services 2000 - 2002
Skills
Project Planning, Project Implementation, Project Coordination, People Management, Product Innovation, Product Launch, Product Development, Product Management, Product Marketing, Key Account Management, Customer Service, Workflow Analysis, Digital Workflow, Workflow Solutions, Multitasker, Time Management, Client Services, Microsoft Office, Digital Media, Digital Asset Management, XML, VOD, Broadcast Television, Post Production, SIMS, Pharos, ScheduAll, Agility Anystream, Digital Rapids, CableLabs, Brightcove, FTP, Transition Management, Change Management, Proofreading, Formatting, Analysis, iTunes, Citrix, Broadcast
Education
Ryerson University
Edting & Publishing
York University
English
Palmerston Bay Inc. September 2009 - Present
TELUS 2008 - 2009
Emergis 2006 - 2008
DINMAR 2004 - 2006
DINMAR 2001 - 2004
Coppertec Inc. 1996 - 2001
Ottawa Hospital 1995 - 1996
Ottawa Hospital 1993 - 1995
Ottawa Hospital 1992 - 1993
NSERC 1989 - 1992
Skills
Healthcare IT, Business Development, Solution Architecture, Integration, IT Strategy, Enterprise Architecture, Healthcare Information..., Healthcare Consulting, EHR, HL7, Product Management, Product Development, Software Development, Software Project..., Business Transformation, Program Development, Program Management, Business Intelligence, Enterprise Software, Mobile Applications, Mobile Technology, SDLC, Data Warehousing, Systems Analysis, Business Analysis, Agile Methodologies, Business Process..., Requirements Analysis, Testing, Agile Project Management, Management, SOA, IT Management, Cloud Computing, Project Portfolio..., Architecture, SaaS, Scrum, System Architecture, Software Design, Web Services, Web Applications, Information Technology, Requirements Gathering, Disaster Recovery, Governance, Data Center, IT Operations, Unix, IT Service Management
Education
Ryerson University
Computer Science: Computer Programming
Telus November 2013 - Present
JDA March 2012 - April 2013
Interac Association May 2011 - March 2012
Rogers Communications October 2010 - December 2011
Rogers Communications Inc. November 2009 - November 2010
Rogers Communications Inc. August 2008 - December 2009
Rogers Communications Inc. April 2003 - August 2008
CIBC August 2000 - October 2001
Skills
Project Management, User Interface Design, Project Portfolio..., Mobile Technology, Product Management, Mobile Content, Mobile Devices, Mobile Internet, Mobile Commerce, Solutions Marketing, Mobile Strategy, Location Based Services, Product Marketing, VAS, Mobile Payments, Smartphones, Wireless, Mobile Communications, Mobile Applications, IPTV, Telecommunications, Integration, Product Development, Go-to-market Strategy, Strategy, Business Case, Strategic Partnerships, Mobile Marketing, SMS, Customer Experience, GSM, Product Lifecycle..., Vendor Management, Marketing Strategy, Cross-functional Team..., Market Research, SaaS, Competitive Analysis, Consulting
Education
Sheridan College 2001 — 2002
Post Graduate
Ryerson University 1996 — 2000
B.Com
Revera Inc. March 2011 - Present
Hudson's Bay Company March 2010 - January 2011
TELUS October 2008 - December 2009
Vasogen Inc January 2005 - May 2008
Biovail Co. June 2002 - October 2004
Pfizer Consumer Group January 2000 - June 2002
MAC Cosmetics - Estée Lauder Companies Inc. 1995 - 1999
Sandoz Canada 1988 - 1995
Skills
Information Security, Process Improvement, Project Management, Vendor Management, SDLC, Cross-functional Team..., Project Portfolio..., IT Strategy, IT Management, Change Management, PMO, Program Management, Business Analysis, ITIL, Business Process..., Team Leadership, Leadership, Software Documentation, Business Intelligence, Risk Management, Software Project..., Requirements Analysis, IT Service Management, Governance, Strategy, Integration, Data Center, IT Operations
Education
Ryerson University
Bachelor, Industrial Engineering Technology
TELUS January 2015 - July 2015
Rogers Communications 2000 - 2014
Bell 1999 - 1999
PLDT 1988 - 1998
Skills
Telecommunications, Network Design, Wireless, Wireline, IP, Cisco Technologies, Microwave Engineering, SONET/SDH, Fiber Optic Technology, LTE, UMTS, 3G, GSM, AutoCAD, Visio, Microsoft Office, BMC Remedy AR System, Customer Service, Ethernet, TCP/IP, OSPF, MPLS, BGP, Technical Writing, Report Writing, Collaborative Problem..., Switches, Computer Network..., Transmission, Routers
Education
Ryerson University
Certificate, Telecommunications Management
University of Santo Tomas
Bachelor's Degree, Electronics and Communications Engineering
TELUS May 2015 - Present
KPMG June 2014 - April 2015
Microsoft March 2012 - February 2014
BlackBerry May 2010 - March 2012
Ceridian Canada Ltd. April 2007 - May 2010
ABC Group 2003 - 2005
Torstaff Personnel February 2000 - September 2003
Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Talent Management, Contract Recruitment, Human Resources, Sourcing, Recruiting, SharePoint, Management, Consulting, Leadership, CRM, Interviews, Networking, Enterprise Architecture, Onboarding, Temporary Placement, Benefits Negotiation, Team Building, Vendor Management, Solution Selling
Education
CHRP & AIRS Designation 2009 2009 — 2009
CIR, Certified Internet Recruiter
Human Resources Professional Association 2009 — 2009
CHRP, Certified Human Resources Professional
Ryerson University 2001 — 2003
Certificate, Human Resources Management Certificate
University of Waterloo 1996 — 2000
Psychology, Bachelors of Arts
York University
TELUS November 2013 - Present
Vertex Business Services April 2012 - November 2013
Ektron February 2011 - March 2012
PureFacts Financial Solutions Inc. April 2010 - February 2011
Porter Airlines Inc. 2009 - 2010
LYNXDev 2006 - 2009
LYNXDev 2005 - 2006
Skills
Project Management, Software Development, Solution Architecture, Team Management, Software Project..., Software Product..., Business Analysis, SDLC, Microsoft SQL Server, ITIL, Vendor Management, PMO, C#, IT Service Management, Enterprise Architecture, Scrum, .NET, Management
Education
Wilfrid Laurier University 2008 — 2011
Master of Business Administration, Marketing Strategy
Ryerson University 2006 — 2007
Project Management
University of Waterloo 2000 — 2005
Bachelor of Mathematics, Computer Science, Software Engineering
Ministry of the Attorney General - Special Investigations Unit 2015 - Present
Elections Ontario 2010 - 2014
City of Toronto January 2003 - November 2010
City of Toronto January 2002 - November 2002
TELUS 1998 - 2002
Skills
Communications Planning, Public Relations, Media Relations, Internal Communications, Crisis Communications, Corporate Communications, Strategic Communications, Stakeholder Engagement, Community Development, Public Policy, Strategic Planning, Government, Public Speaking, Strategy
Education
Ryerson University 1998 — 2002
Bachelor's degree, Social Work / Public Administration
TELUS January 2015 - Present
Verizon Enterprise Solutions January 2006 - November 2014
MCI-Worldcom January 2001 - December 2005
UUNET May 1996 - December 2000
Delrina/Symantec 1992 - 1995
Skills
Published Author, Telecommunications, Cloud Computing, Unified Communications, Pre-sales, IP, MPLS, Routing, VoIP, Enterprise Software, Managed Services, Solution Selling, Cisco Technologies, WAN, Data Center, Strategy, Professional Services, ITIL, Networking, Security, Training, Sales Engineering, Vendor Management, Integration, SaaS, Network Security, Strategic Planning, Leadership, Management, Mobile Devices, Problem Solving, Switches, Wireless, Salesforce.com, Ethernet, Network Architecture, Mobile Applications, CCNA, Telephony, Co-location, Network Design, Cross-functional..., Strategic Consulting, Sales Presentations, Video Editing, SIP, Managing Partner..., Project Management, Collaborative Problem..., Personal Development
Education
Uloom Training 2014 — 2014
Project Management Professional (PMP) Preparation Course, Project Management, Completed 35 hours PMP preparation course - PMI approved
Global Knowledge Canada 2014 — 2014
VIVND v1.0 - Implementing Cisco Video Network Devices, Parts 1 and 2, Completed 5 Day Training Course
Ryerson University 1999 — 2001
Certificate, Telecommunications Management
University of Toronto 1990 — 1996
BSc., Math/Computer Science
TELUS February 2015 - Present
Roehampton Communications Ltd. December 2012 - February 2015
Huawei Technologies Co. Ltd May 2011 - November 2012
Ryerson University September 2009 - May 2011
Nortel Networks Asia (Pvt) Ltd December 2005 - September 2009
Nortel Networks Asia (Pvt) Ltd July 2000 - December 2005
Sampak International January 1998 - December 1999
Bahawalnagar canal circle January 1997 - September 1997
Sarwar & Company January 1997 - September 1997
Skills
Procurement, Construction Management, Project Control, Process Scheduler, Design Management, Contract Management, Project Management, Telecommunications, Project Planning, Construction, GSM, Engineering, Contract Negotiation, Team Leadership, Civil Engineering, 3G, Concrete, Cross-functional Team..., MS Project, Project Coordination, Road, Team Building, LTE, Program Management, Cost Management, Management, Wireless, Leadership, AutoCAD, Infrastructure, UMTS, Microsoft Project, Commissioning, Primavera P6, Surveying
Education
Ryerson University 2009 — 2011
Master of Engineering (M.Eng), Civil Engineering
University of Engineering & Technology (UET) 1991 — 1996
B.Sc, Civil Engineering
For Man Christian College, Lahore
For Man Christian College, Lahore
TELUS January 2013 - Present
Safecross First Aid Ltd November 2011 - January 2013
Woods Industries (Canada) Inc. 2002 - November 2011
Skills
Merchandising
Education
Ryerson University 1984 — 1988
Just short of a BAA :), Photography
TELUS March 2014 - Present
Hallmark Canada January 2013 - March 2014
Hallmark Canada April 2012 - January 2013
ToolBox Solutions Inc June 2011 - April 2012
Walmart May 2010 - August 2010
YM INC. September 2009 - May 2010
Dr. Balkissoon January 2009 - January 2010
City of Toronto June 2005 - August 2009
Skills
Retail, Customer Service, Planograms, Merchandising, Inventory Management, Analytics, Microsoft Excel, PowerPoint, ArcGIS, Apollo, JDA, Mentoring, Teamwork, Forecasting, Budget Monitoring, Marketing, Sales, Store Management, Inventory Control
Education
Ryerson University 2007 — 2011
Bachelor of Commerce, Retail Management Major, Minor in Human Resources
GetClarIT July 2015 - Present
EPAM Systems February 2015 - July 2015
TELUS December 2013 - February 2015
RBC Royal Bank July 2010 - November 2013
RBC July 2010 - November 2013
RBC July 2010 - November 2013
RBC July 2010 - November 2013
Pitney Bowes Business Insight December 2006 - July 2010
ExtenSys Inc. January 2000 - November 2006
DigiMap Data Services January 1999 - December 1999
Skills
Agile Project Management, PMP, Agile, Certified Scrum Master..., Scrum, Software Project..., Process Management, Process Improvement, Team Building, Team Leadership, Virtual Teams, Project Collaboration, Software Development, Spatial Analysis, Agile Methodologies, Professional Instruction, Teaching, Agile Coach, Project Management, Business Intelligence, Product Management, Business Process, Change Management, Java, Management, SDLC, Requirements Gathering, Testing, SaaS, Project Planning, Enterprise Software, Project Portfolio..., Leadership, Requirements Analysis, Governance, Web Applications, Business Requirements, Business Analysis
Education
Ryerson University 1986 — 1991
BAA
WIND Mobile May 2009 - Present
TELUS May 2008 - May 2009
VOXDATA October 2006 - June 2008
Mobilink January 2006 - July 2006
Skills
HSPA, LTE, Telecommunications, Wireless, UMTS, 3G, CDMA, VAS, GSM, IP, GPRS, WCDMA, WiMAX, Cellular Communications, 4G
Education
Ryerson University 2007 — 2009
M.Eng, Electrical and Computer Engineering
University of Engineering and Technology, Taxila 2002 — 2005
B.Eng, Electrical and Computer Engineering
TELUS June 2013 - Present
TELUS June 2012 - Present
TELUS Communications July 2009 - June 2012
TELUS Communications July 2008 - June 2009
TELUS 2003 - March 2008
Skills
Business Analysis, Business Process, Business Process..., Telecommunications, Business Transformation, Process Engineering, Process Improvement, Customer Experience, Deployment, Service Delivery, Process Management, Change Management, Analysis, Program Management, Process Optimization, Six Sigma, Problem Solving, Requirements Gathering, Requirements Analysis, Strategic Planning, Business Requirements, Gap Analysis, Visio, Business Process Design, Process Mapping, Business Case, Business Process Mapping, PMO
Education
Ryerson University
Bachelor of Commerce (BCom), Marketing
Ontario Ministry of Health and Long-Term Care September 2014 - Present
OACCAC June 2010 - August 2014
TELUS 2001 - 2010
Daedalian Systems Group 1998 - 2001
Daedalian Systems Group 1997 - 1998
Skills
Healthcare, Cost, Budgeting, Problem Solving, Business Analysis, Quality Assurance, Web Applications, Customer Satisfaction, Requirements Analysis, Project Plans, Information Management, Planning, PMP, Contract Negotiation, Testing, Documentation, Microsoft Office, Customer Relations, Administration, Databases, Integration, Risk, Strategic Planning, Change Management, Customer Service, Process Improvement, Scheduling, Negotiation, SDLC, Cross-functional Team..., MS Project, Vendor Management, Visio, Software Documentation, Requirements Gathering, Project Planning, Analysis, SharePoint, PMO, Project Portfolio..., Software Project..., IT Strategy, Leadership, Business Process..., ITIL, Business Process, Agile Project Management, IT Management, Enterprise Architecture, Governance
Education
Ryerson University 1991 — 1995
B.Sc., Applied Chemistry and Biology
CDI College 1996 — 1997
Diploma, Programmer Analyst
TELUS Communications January 2013 - Present
TELUS June 2010 - January 2013
Daniel Zaluski Consulting October 2009 - June 2010
Bell Canada July 1999 - November 2009
Junior Achievement of London & District 1985 - 2004
Skills
Telecommunications, Business Case, Business Analysis, Team Leadership, Business Transformation, Program Management, Change Management, Integration, Cross-functional Team..., Data Center, Team Management, Strategic Planning, Project Management, Business Development, Process Improvement, Project Planning, Enterprise Software, Vendor Management, Business Strategy, IT Strategy, Business Process..., Strategic Vision, Project Portfolio..., PMO, Supplier Negotiation
Education
Ryerson University 1973 — 1976
Civil Engineering, Municipal
Canadian Institute of Managemnt 1984 — 1987
Professional Manager, Management Leadership
TELUS February 2014 - Present
TELUS July 2011 - Present
TELUS Communications July 2007 - December 2011
Bell Mobility 2005 - 2007
Bell Mobilty 2003 - 2005
Bell Mobility 2001 - 2003
Moore North America 1992 - 2001
Skills
Mobile Devices, Strategy, Project Planning, Management, Product Management, Telecommunications, Wireless, Leadership, Project Management, Networking, Cross-functional Team..., Vendor Management, PMO, Training, Customer Experience, Integration
Education
Ryerson University 1987 — 1992
Bachelor of Business Management
TELUS 2010 - Present
TELUS May 2009 - December 2009
TELUS 2006 - April 2009
Barna-Alper Productions (consolidated into EOne Entertainment) 2002 - 2005
Alliance Atlantis 1998 - 2001
YTV 1996 - 1998
Skills
User Experience, Digital Media, Television, Mobile, Video, Entertainment, Telecommunications, Wireless, Production, Social Media, Digital Strategy, Product Management, Team Leadership, Strategic Planning, New Media, Product Development, Negotiation, Budgeting, Team Building, Strategic Partnerships, Television Production, VOD, Content Management, Budget Management, Planning, Mobile Content, IPTV, Product Marketing, Product Strategy, Mobile Internet, Mobile Devices, Microsoft Mediaroom
Education
York University - Schulich School of Business 2014 — 2014
Strategic Marketing Management - Executive Learning Course
Ryerson University 2001 — 2003
BAA, Radio & Television Arts
TELUS August 2015 - Present
TELUS Communications February 2014 - Present
TELUS Communications January 2011 - February 2014
CDW Canada August 2008 - January 2011
CDW Canada July 2007 - July 2008
Berbee August 2006 - July 2007
Skills
Account Management, Product Marketing, Solution Selling, Management, Marketing, Strategy, Business Development, Project Management, Strategic Partner..., P&L Management, Strategic Roadmaps, Sales, Presentations, Direct Sales, Business Strategy, Sales Process, Team Management, Integration, Professional Services, Partner Management, Leadership, Product Management
Education
Ryerson University 2004 — 2006
Bachelor, Marketing
Seneca College of Applied Arts and Technology 2001 — 2004
Marketing Management, Marketing/Marketing Management, General
TELUS August 2015 - Present
Herjavec Group May 2013 - July 2015
Arbor Memorial Inc. April 2011 - May 2013
CBRE October 2009 - April 2011
CBRE June 2007 - October 2009
Skills
Project Management, SharePoint, ITIL, Software Documentation, Program Management, Visio, MS Project, Requirements Analysis, Management, Project Coordination, Change Management, Disaster Recovery, Business Analysis, Business Process..., Process Improvement, Microsoft Office, Leadership, Project Planning, Budgets, Databases, Training, Analysis, Proposal Writing, Team Leadership, Requirements Gathering, System Administration, Integration, Crystal Reports, Vendor Management
Education
University of Toronto 2003 — 2008
Honors, Bachelor of Arts (B.A.), Political Science and Philosophy
University of Toronto 2011 — 2012
Certificate in Project Management, Project Management
Ryerson University 2011 — 2011
CGMS 200 - Introduction to Global Management
Learning Tree International
Manager Tools 2014 — 2014
Effective Managers / Effective Communication Conference
Freelance May 2014 - Present
Audability Inc. September 2011 - May 2014
Bell June 2010 - September 2011
TELUS May 2009 - June 2010
Skills
Streaming Media, Video Conferencing, AV, Webinars, Telecommunications, Telepresence, Webcasting, Account Management, Unified Communications, Video, Sales, New Business Development, Team Building, Broadcast, Strategic Planning, Web Video, Sound, Digital Signage, Digital Video, Encoding, Multimedia, HD Video, Video Production, Video Editing, New Media, Team Leadership
Education
Ryerson University 2006 — 2011
Bachelor of Commerce, Entrepreneurship & Strategy
Oakville Trafalgar High School 2002 — 2006
TELUS April 2012 - Present
Rogers June 2011 - June 2012
Rogers Communications Inc January 2010 - May 2011
Bell Canada 2006 - 2010
Skills
User Acceptance Testing, Requirements Analysis, Test Planning, Business Analysis, HP Quality Center, Requirements Gathering, Software Quality..., System Testing, BSA, General Business..., Business Requirements, CRM, Quality Center, SDLC, Software Documentation, System Integration..., Test Case Generation, Test Cases, Test Management, Testing
Education
Ryerson University
Information Technology Management, Computer/Information Technology Administration and Management
MUSE ™ The Brain Sensing Headband by Interaxon September 2014 - Present
Esri Canada March 2011 - September 2014
TELUS Communications October 2008 - March 2011
TELUS Business Solutions April 2006 - March 2011
TELUS April 2005 - April 2006
TELUS November 2004 - April 2005
TELUS December 2001 - November 2004
Pacific Link Communications Inc. June 1996 - December 2001
Skills
Customer Experience, Management, Salesforce.com, Telecommunications, Team Leadership, CRM, ITIL, Business Analysis, SAP, Leadership, Strategy, Cross-functional Team..., WAN, Sales Operations, Team Management, Sales Process, Unified Communications, Call Centers, NetSuite
Education
Ryerson University 1993 — 1998
Business Commerce, Management
Aon Risk Services September 2009 - Present
Hewitt Associates October 2008 - June 2009
Hewitt Associates April 2007 - September 2008
TELUS April 2006 - August 2006
Skills
Talent Acquisition, Vendor Management, Applicant Tracking..., Employee Relations, Talent Management, Recruiting, Onboarding, Employee Benefits, Employee Engagement, Human Resources, Performance Management, HR Consulting, Technical Recruiting, Deferred Compensation, HRIS
Education
Ryerson University 2004 — 2006
BComm, Human Resources Managment
Seneca College of Applied Arts and Technology 1999 — 2004
Diploma, Business Administration
TELUS July 2013 - Present
Telus Mobility May 2008 - Present
Top Hat Media 2005 - 2014
Skills
Leadership, Account Management, Customer Experience, Team Leadership, Business Analysis, Switchgear, Marketing Communications, Microsoft Office, Project Planning, Call Centers, B2B, Team Building, Coaching, Management, Team Management, Customer Service, Project Management, Customer Satisfaction, Telecommunications, Sales
Education
Ryerson University 2004 — 2009
Bachelor of Commerce (BCom), Business/Commerce, General
TELUS February 2015 - Present
Microsoft April 2014 - September 2014
Nokia July 2011 - April 2014
Nokia June 2010 - July 2011
MarketSource April 2007 - June 2010
Skills
Wireless, Account Management, Solution Selling, Direct Sales, Telecommunications, Product Management, Sales Operations, Product Marketing, Channel, Mobile Devices, Mobile Technology, Sales Process, Competitive Analysis, Sales Presentations, Cross-functional Team..., Sales Management, Project Planning, Strategic Partnerships, Customer Experience, Team Building, Training, Management, Channel Partners, B2B, New Business Development, Sales, Contract Negotiation, Product Launch, Business Development, Key Account Management, Salesforce.com, Customer Retention, Team Leadership, Selling, Strategy, SaaS
Education
Ryerson University 2003 — 2007
BCom, IT Management
TELUS February 2011 - Present
TELUS October 2010 - February 2011
TELUS August 2008 - September 2010
TELUS October 2007 - August 2008
Ryerson University November 2004 - October 2007
Symcor November 2004 - March 2005
Skills
Project Planning, Team Leadership, Business Analysis, Data Analysis, Analysis, Process Improvement, Project Management, Telecommunications, Software Documentation, Management, Cross-functional Team..., Problem Solving, Quality Assurance, Troubleshooting, Vendor Management, Visio, Teamwork, Training, Program Management, Team Building, Change Management, Requirements Analysis, Customer Service, Business Process..., MS Project, Business Process, SharePoint, Integration, Access, SDLC, Call Centers, Leadership, SAP, System Administration, Team Management, Customer Experience, Business Intelligence, CRM, Networking, Databases, SQL, Microsoft Office, Sales, Wireless, Microsoft Excel, Testing, Strategy, Account Management, Product Management, Strategic Planning
Education
University of Toronto 2014 — 2015
Business Process Management
University of Toronto 2012 — 2013
Project Management
Ryerson University
BA, Public Administration & Governance
West hill
American Express April 2015 - Present
GBS Communications - One of Canada's Largest TELUS Dealers December 2014 - April 2015
TELUS Business Solutions August 2011 - November 2014
TELUS June 2006 - August 2011
TELUS January 2006 - June 2007
Bell August 2005 - January 2006
Skills
Solution Selling, Cold Calling, Telecommunications, Direct Sales, Customer Experience, B2B, Selling, Sales Process, Call Centers, Customer Retention, Unified Communications, Sales Management, Managed Services, Leadership, Wireless, Sales Operations, Channel Partners, Salesforce.com, VoIP, Sales
Education
Ryerson University 2001 — 2005
Bachelor, Information Technology Management
RH King Academy 2000 — 2005
Molson Coors Canada August 2014 - Present
Molson Coors Canada May 2014 - August 2014
Brampton Beast Hockey Club March 2014 - April 2014
Ryerson University November 2012 - April 2014
Molson Coors Canada April 2012 - September 2013
Ryerson University September 2011 - April 2012
TELUS April 2011 - September 2011
Skills
Leadership, Time Management, Social Media, Teamwork, Team Leadership, Marketing, Public Speaking, Social Media Marketing, Event Management, Customer Service, PowerPoint, Fundraising, Critical Thinking, Sales, Microsoft Office, Facebook, Public Relations, Microsoft Excel, Research
Education
Ryerson University 2009 — 2014
Bachelor of Arts (BA), International/Global Studies
Newmarket High School 2002 — 2006
Newmarket High School 2002 — 2006
TELUS August 2014 - Present
Pool of Wealth September 2010 - Present
Telus Mobility January 2008 - August 2014
Fudge Foundation November 2007 - December 2013
2005- 2008 NORBORD INC December 2005 - April 2008
SpirePointe 2008 - 2008
Bell ExpressVu April 2004 - December 2005
2004-2004 BELL WORLD (Woodbine Centre) January 2004 - April 2004
2004ROGERS COMMUNICATIONS July 2002 - January 2004
BMG MUSIC CANADA INC January 1999 - January 2002
Skills
Direct Marketing, professional development, Goal Setting, Finding Opportunities, Deal-making, Philanthropy, Motivational Speaking, Leadership, Public Speaking, Creative Writer, Sickle Cell Disease, Success Oriented, Wealth Accumulation..., Passion for Success, Staff Development, Sales, Strategy, Public Relations, Training, Strategic Planning, Account Management, Fundraising, Management, Advertising, Event Planning, Entrepreneurship, Social Media, Marketing Strategy, Customer Retention, Brand Development, Time Management, Online Marketing, Brand Management, Event Management, Social Media Marketing, Customer Service, Marketing, Digital Marketing, Nonprofits, Social Networking, Marketing Management, Segmentation, Online Advertising, Product Marketing, Lead Generation, Integrated Marketing, Business Development, Strategic Partnerships, B2B, B2B Marketing
Education
Ryerson University 1998 — 2003
BComm, marketing
Harris Institute For the Arts 1997 — 1998
Recording Arts Management Diploma, Entertainment Marketing
York memorial
TELUS September 2015 - Present
CR3ATE Magazine January 2015 - Present
Oliver & Bonacini Restaurants May 2013 - May 2015
Ted Rogers Management Conference June 2014 - April 2015
Ryerson Commerce Society May 2013 - April 2014
Ryerson Commerce Society May 2012 - April 2013
Quizative September 2012 - December 2012
Topper Linen Supply May 2012 - August 2012
Skills
Problem Solving, Idea Generation, Marketing Strategy, Team Management, Event Planning, Social Media, Microsoft Office, Mac OS X, Time Management, OS X, Social Networking
Education
Ryerson University 2010 — 2015
Bachelor of Commerce, Marketing Management Major
TELUS January 2013 - Present
TELUS February 2008 - Present
TELUS Communications November 2007 - February 2008
TELUS Communications January 2004 - November 2007
Telus Mobility February 2001 - December 2003
Skills
Certified Scrum Master..., Agile Methodologies, Integration, Project Management, IT Management, Risk Management, Management, Analysis, Requirements Analysis, Business Analysis, Testing, Telecommunications, Wireless, MS Project, Project Planning, Databases, Java Enterprise Edition, SDLC, Software Project..., Requirements Gathering, Business Process, Visio, Software Documentation, ITIL, Project Portfolio..., Weblogic, SoapUI
Education
Ryerson University 2005 — 2006
ITM Curriculum
Sheridan College 1999 — 2003
Systems Analysis, School of Information Technology
TELUS July 2015 - Present
TELUS September 2014 - June 2015
TD Bank Group March 2013 - August 2014
Start Smart September 2012 - April 2013
TD Bank Group May 2011 - February 2013
H&M Hennes & Mauritz Inc May 2008 - August 2011
Skills
Customer Service, Sales, Social Media, Time Management, Marketing Communications, Marketing, Public Speaking, Management, Teamwork, Marketing Strategy, Marketing Management, Event Management, Event Planning, Microsoft Excel, Microsoft Office, PowerPoint, InDesign, Illustrator, Photoshop, Merchandising, Banking, Maintaining Strong..., Social Media Marketing, Project Management, Copywriting, Analysis, Social Networking
Education
Ryerson University 2011 — 2014
Bachelor of Commerce (B.Comm.), Marketing Management, Law and Business
York University 2009 — 2011
B.A.S., Marketing
SATEC @ W.A. Porter
Roam Mobility August 2014 - Present
20 Year Media June 2011 - July 2014
Kinjoe July 2010 - May 2011
MovieSet Inc. September 2009 - June 2010
TELUS March 2008 - September 2009
Accenture October 2007 - February 2008
IBM June 2006 - October 2007
IBM September 2004 - April 2006
IBM May 2003 - August 2004
Skills
Agile Methodologies, MySQL, TDD, CSS, Web Application Design, Python, Test Driven Development, Software Development, Java Enterprise Edition, JavaScript, jQuery, Java, XML
Education
Ryerson University 2001 — 2006
BSc, Computer Science
TELUS September 2013 - Present
Rogers Communications May 2013 - August 2013
Rogers Communications July 2010 - May 2013
Skills
Creative & Innovative..., Strong Written & Verbal..., Superior leadership and..., Quantitative &..., Professional..., Report Preparation, Leadership, Strategy, Analysis, Forecasting, Segmentation, Process Improvement, Management, Analytical Skills, Customer Experience, Project Management, Competitive Analysis, Market Research, Business Analysis, Marketing, Report Writing, Data Analysis, Cross-functional Team...
Education
York University 2001 — 2006
Bachelor of Arts Honors, Health and Society
Ryerson University
Certificate, Business Analysis
HMSHost September 2014 - Present
TELUS 2013 - 2014
Canadian Tire 2012 - 2013
Rogers Communications Inc. 2010 - 2012
Rogers Communications Inc. 2006 - 2010
FCI Broadband 2004 - 2006
Skills
Capital Budgeting, Microsoft Office, PeopleSoft Financial, Oracle Applications, AS400, Visio, Document Management, Problem Solving, Inventory Management, Essbase, Budgets, IBM iSeries, Project Management, Management, Leadership, SAP, Analysis, Training, Forecasting, Sales
Education
Wilfrid Laurier University 2010 — 2013
MBA, CPA, CMA
University of Toronto 2008 — 2008
Certificate, Project Management
Ryerson University 1999 — 2004
BCommerce, IT Management
MTS Allstream November 2010 - Present
CONNEX SEE SERVICES INC. February 2008 - November 2010
Smart IP 2007 - 2008
TELUS 2004 - 2007
TELUS 2000 - 2004
TELUS (Formerly WilTel Communications) 1995 - 2000
TELUS (Formerly TTS Meridian Systems) 1989 - 1995
TCI 1988 - 1989
Mitel ISD (formerly CTG ) 1981 - 1988
Sam the Record Man 1975 - 1980
Skills
Field Service, Account Management, Problem Solving, Forecasting, Cabling, VoIP, Unified Communications, Telecommunications, Call Center, Project Management, Telephony, Call Centers, Customer Service, Avaya, Troubleshooting, Management, IP, Leadership, Project Planning, Customer Relations, Project Implementation, Service Delivery..., Software Documentation, Wireless, Business Process, Managed Services, Vendor Management, Networking, Sales Operations, Customer Satisfaction, SIP, MPLS, Integration, Ethernet, Data Center, Solution Selling, IVR, WAN, ACD, Network Design, System Deployment, Professional Services, Avaya Technologies
Education
Ryerson University 2011 — 2011
Devry Institute of Technology 1981 — 1982
Electronics
University of Iowa 1979 — 1981
Michael Power St Josephs 1977 — 1979
Silverthorn Collegiate Institute 1975 — 1979
Avaya July 2015 - Present
Purolator Inc. March 2014 - July 2015
TELUS January 2010 - March 2014
TELUS January 2009 - January 2010
TELUS September 2007 - March 2009
TELUS September 2006 - September 2008
salesforce.com January 2006 - September 2006
TELUS July 2002 - January 2006
Skills
Salesforce.com, Sales Operations, Sales Process, Sales Management, Sales, Management, Telecommunications, Wireless, Training, Managed Services, Coaching, Enterprise Software, Change Management, Direct Sales, Strategy, Solution Selling, Leadership, Budgets, Forecasting, Culture Change, Business Analysis, Selling, Team Leadership, Product Management, Budget Management, Marketing, Marketing Strategy, Strategic Sales Plans, Business Strategy, Strategic Partnerships, Professional Services, New Business Development, Project Management, Social Media, Account Management, Key Account Management, CRM, Strategic Planning, Team Building, Business Development, B2B, Customer Retention, Mobile Devices, Customer Experience, Product Marketing, Unified Communications, Negotiation, Customer Service, Competitive Analysis, Cross-functional Team...
Education
Ryerson University 1998 — 2002
B.Comm, Marketing
TELUS January 2013 - Present
Sun Life Financial April 2010 - December 2012
Rogers Communications Inc. February 2009 - March 2010
Rogers Communications Inc. March 2007 - January 2009
Rogers Wireless Inc. June 2005 - January 2007
Compugen Inc. April 2004 - May 2005
Skills
PMP, Telecommunications, Project Management, Mobile Devices, Risk Management, Leadership, Vendor Management, PMO, Project Delivery, Business Analysis, Project Portfolio..., Program Management, Analysis, Business Process, Business Strategy, Call Centers, Change Management, Cross-functional Team..., Outsourcing, Product Development, Management, Software Development, Stakeholder Management, Wireless, Team Leadership, Software Project..., SDLC, ERP, Project Planning
Education
Ryerson University 2000 — 2004
Bachelor of Commerce (B.Com.), Information Technology
TELUS March 2012 - Present
Green Shield Canada Foundation January 2008 - March 2012
Self-employed September 2006 - November 2007
ESI Canada February 2005 - August 2006
Centre for Addiction & Mental Health February 2004 - February 2005
Green Shield Canada April 1992 - July 2003
Skills
Project Management, Program Management, Business Analysis, Management, Process Improvement, Leadership, Product Management, PMP, Strategy, Change Management, Cross-functional Team..., Drug Product, Business Process..., Health Insurance
Education
Ryerson University 1988 — 1992
Centre for Sustainability and Excellence
TELUS August 1998 - Present
Skills
Unified Communications, Telepresence, VoIP, Telecommunications, Telephony, Cisco Call Manager, Cisco Technologies, IP, MPLS, Wireless, Network Design, Managed Services, Data Center, WAN, Network Architecture, SIP, Switches, Vendor Management, Integration, Routing, QoS, Call Centers, Cisco VoIP, cisco
Education
Ryerson University 1991 — 1995
Theatre Arts - Technical
Agincourt Collegiate
Epicor Software October 2014 - Present
Spruce Computer Systems March 2013 - October 2014
OGC Business Software June 2006 - March 2013
CompuSmart 2004 - 2006
Tele-Connect Systems June 2002 - May 2004
Cygnal Technologies 2002 - 2004
TELUS 1996 - 2002
Xerox 1991 - 1995
IBM 1984 - 1991
TELUS 1977 - 1983
Skills
Sales Management, Account Management, Telecommunications, Territory Planning, New Business Development, Solution Selling, Consultative Selling, Selling, Sales Process, Retail, Inventory Management, Negotiation, Customer Relations, Key Account Management, Problem Solving, ERP, Direct Sales, B2B, Channel Management, Sales Presentations, Team Leadership, Contract Negotiations, Professional Services, Channel, Team Management, Customer Service, Sales Operations, Marketing, Networking, Data Center, Business Analysis, Leadership, CRM, Contract Negotiation, SaaS, Salesforce.com, Enterprise Software, Business Development, Sales, Management, Strategy
Education
Ryerson University 1972 — 1975
Business Administration
Gordon E. Perdue High School 1967 — 1972
TELUS May 2014 - Present
TELUS April 2012 - May 2014
Toronto Cartoonists Workshop May 2010 - December 2013
Telus Mobility December 2010 - April 2012
Telus Mobility May 2009 - November 2010
Xplornet June 2008 - January 2009
Rogers Communications June 2006 - March 2008
Rogers Communications November 2003 - June 2006
Rogers Communications July 2002 - November 2003
Skills
Management, Product Development, Cross-functional Team..., Marketing Communications, Product Marketing, Marketing Strategy, B2B, Customer Experience, Marketing, Strategy, Strategic Planning, Digital Media, Sales, Telecommunications, Corporate Communications, Competitive Analysis, Wireless, Business Analysis, Segmentation, Team Leadership, Product Management, Vendor Management, Project Management, Business Strategy, Leadership, Online Marketing, CRM, Social Media, Program Management, Analysis, Go-to-market Strategy, Strategic Partnerships, Mobile Devices
Education
Ryerson University 1997 — 2001
Publishing, Book Publishing
Ryerson University
Publishing
Cogeco Cable inc. December 2006 - Present
TELUS February 2006 - December 2006
Etisalat(Emirates Telecommunications) June 1998 - June 2005
Skills
MPLS, SDH, DWDM, Cisco Technologies, ADSL, IP, BGP, OSPF, Telecommunications, Switches, Computer Network..., Wireless, QoS, Network Design, Network Engineering, Optical Network, Network Architecture, Frame Relay, Routing, Routers, VPN, ATM networks, VLAN, RIP, Troubleshooting, Networking, Optical Fiber, DSL, Fiber Optics, Switching, STP, LAN-WAN, WAN, ISDN, TCP/IP, VoIP
Education
Ryerson University
Master of Engineering (M.Eng.), Computer Systems Networking and Telecommunications
University of Kerala
Bachelor of Technology (BTech), Electronics and Communications Engineering
OSL Retail Services, a division of Match Marketing Group February 2015 - Present
OSL Retail Services, a division of Match Marketing Group. November 2013 - Present
TELUS February 2007 - November 2013
Rogers Communications September 2006 - January 2007
Bell July 2005 - September 2006
Bell September 2000 - June 2005
Skills
Telecommunications, Direct Sales, Wireless, Sales, Solution Selling, VoIP, Customer Experience, Unified Communications, Managed Services, Mobile Devices, Saleforce.com, Project Management, District Management, Blackberry Enterprise..., Cisco Sales, MPLS, Call Centers, IP, Customer Retention, Customer Satisfaction, Telephony, Cisco Technologies, Salesforce.com, Account Management
Education
Ryerson University 2001 — 2003
Information Technology Management Certification, Information Technology
TELUS March 2012 - Present
Huawei March 2010 - March 2012
Redline Communications December 2007 - January 2009
TELUS Communications 2007 - 2007
Elysium Broadband Inc 2002 - 2005
Skills
Wireless, LTE, Telecommunications, Mobile Devices, WiMAX, CDMA, RF, 3G, Cross-functional Team..., Embedded Software, Network Design, PMP, RAN, Testing, Wireless Networking
Education
Scrum Alliance 2015 — 2015
Certified Scrum Master, Project Management
University of Hertfordshire 2004 — 2007
Masters of Philosophy, Electrical Engineering, Communications
Ryerson University 1995 — 2000
Electrical Engineering, Wireless Communications
PMI
PMP, Project Management Professional
L&T Infotech April 2011 - Present
KPMG January 2011 - April 2011
Royal Bank of Canada January 2010 - January 2011
Bank of Montreal March 2006 - September 2009
TELUS 2001 - March 2006
Daedalian 1999 - 2001
Skills
Requirements Analysis, Requirements Gathering, SharePoint, Integration, Quality Assurance, Visio, User Acceptance Testing, Software Development, Testing, Business Requirements, SDLC, Change Management, Analysis, SaaS, Software Documentation, Business Process, Management
Education
Ryerson University
TELUS August 2003 - Present
KPMG 1995 - 2001
Skills
ITIL, Telecommunications, PMP, VoIP, Management, Vendor Management, Wireless, Service Delivery, WAN, IP, Project Management, Telephony, Project Delivery, Unified Communications, MS Project, Team Leadership, Team Management
Education
Ryerson University
Business Management
Rogers Communications December 2010 - Present
WIND Mobile Canada September 2009 - February 2011
Rogers Communications September 2006 - September 2009
TELUS 2001 - 2006
Skills
VAS, IP, Telecommunications, LTE, Wireless, UMTS, GSM, 3G
Education
Ryerson University
Electrical Engineering
SAP April 2006 - Present
Symplistech Integrated Services(Tecsys) December 1998 - March 2006
TELUS April 1998 - November 1998
Skills
ERP, Software Project..., Business Intelligence, Project Management, Enterprise Software, Java, SAP, Cloud Computing, Integration, SAP Netweaver, Pre-sales, SAP Implementation, ABAP
Education
Ryerson University 1989 — 1993
Bachelor of Business Administration (BBA), Information Technology
TELUS August 2009 - Present
TELUS August 2007 - August 2009
Hostopia January 2006 - July 2007
Hostopia 2004 - 2006
Hostopia 2002 - 2004
Hostopia.com 2000 - 2002
Skills
Negotiation, Coaching, Customer Focus, Business Analysis, Leadership, Project Management, CRM, Change Management, Telecommunications, Start-ups, Cross-functional Team..., E-commerce, Management, Analysis, Program Management, SAP, Web Hosting, Data Centre...
Education
PMI 2005 — 2005
PMP
Ryerson University 2001 — 2004
BCom
Ryerson University 1996 — 2000
BA
Bell March 2013 - Present
WIND Mobile August 2012 - March 2013
CGI November 2011 - June 2012
CGI September 2010 - November 2011
MTS Allstream May 2008 - September 2010
Telus June 2007 - May 2008
BrantTel Networks July 2006 - June 2007
Bell July 2002 - July 2006
Acker Finley Inc July 2001 - July 2002
Skills
PMO, Telecommunications, PMP, SDLC, Program Management, Project Management, Consulting, Software Project..., Project Delivery, Disaster Recovery, CRM, Data Center, Enterprise Software, Requirements Analysis, VoIP, Integration, Vendor Management
Education
Ryerson University 1997 — 2001
B. COMM, Business Management / Computer Info Systems
C.W Jefferys
C.W Jefferys
McCarthy Tétrault June 2013 - Present
Spin Master Ltd. July 2011 - June 2013
Avaya March 2007 - July 2011
TELUS September 2005 - March 2007
MTS Allstream 1994 - 2005
AT&T 1994 - 2005
Skills
Cross-functional Team..., Business Requirements, Process Improvement, Telecommunications, Change Management, Business Analysis, Project Planning, Project Portfolio..., Visio, SDLC, Troubleshooting, Testing, User Acceptance Testing, Software Documentation
Education
Ryerson University 1998 — 1999
Bachelor of Arts, Human Resources
York University 1990 — 1994
Bachelor of Arts, Sociology
Berteig CSM Course
TELUS July 2006 - Present
TELUS February 2004 - June 2006
TELUS 2006 - 2006
Adecco 2002 - 2003
Skills
Program Management, Process Improvement, Event Management, Recruitment/Retention, Event Marketing, New Hire Orientation, Workshop Development, Change Management, Interviewing, Strategic Sourcing, New Hire Orientations
Education
Human Resources Professionals Association 2006 — 2006
CHRP designation
Ryerson University 2003 — 2006
Certificate, Human Resources Management
Univerzita Mateja Bela v Banskej Bystrici 1993 — 1998
Master's, Economics
TELUS August 2009 - Present
Canpages January 2009 - August 2009
MTS Allstream November 2006 - December 2008
Bell Canada 2001 - 2006
Education
Ryerson University 1992 — 1995
Business Management
TELUS June 2013 - Present
Telus Mobility July 2010 - May 2013
Telus Mobility November 2008 - July 2010
Skills
Telecommunications, SDLC, SQL, Business Analysis, Requirements Analysis, Integration, Unix, Software Project..., Enterprise Architecture, Vendor Management, Testing, Agile Methodologies, PMP, Project Management, Software Development, Oracle
Education
Ryerson University
Information Technology Management
TELUS August 2011 - Present
Aon Reed Stenhouse April 2010 - July 2011
Comscient Consulting Services 2009 - 2010
AT&T Canada/MTS Allstream January 2000 - November 2008
AT&T Canada Long Distance Services January 1994 - December 1999
Unitel Communications 1989 - 1993
Skills
Knowledge Management, Customer Experience, Change Management, Analysis, SharePoint, Business Analysis, Business Management, Process Improvement, Business Process, Performance Management, Telecommunications, Program Management, Six Sigma, Management, SDLC, Business Process..., PMP, Strategy, Project Management, Corporate Communications
Education
Ryerson University
BASc
Toronto Transit Commission July 2013 - Present
Toronto Transit Commission January 2009 - July 2013
TELUS March 2001 - December 2008
Daedalian Systems Group Inc. (Acquired by TELUS) May 1997 - March 2001
Skills
Web Services, Oracle, ASP.NET AJAX, Microsoft SQL Server, .NET, SDLC
Education
Ryerson University
Bachelor of Science, Computer Science
TELUS October 2000 - Present
Lexis Nexis (formerly Alumni Computer Group) May 1995 - September 2000
Skills
Telecommunications, Superior Client Service, Wireless, Business Strategy, Business Process..., Management, Team Leadership, Customer Experience, Managed Services, VoIP, Cross-functional Team..., Vendor Management, Solution Selling, Mobile Devices, Product Management, Call Center, Unified Communications, Account Management, Call Centers, Customer Retention, Client Services, Sales Management, IP
Education
Rotmans School of Management 2010 — 2010
Executive Leadership
Ryerson University 1992 — 1994
Bachelor of Business Administration
Seneca College of Applied Arts and Technology 1989 — 1992
Business Administration
Huawei Technologies Canada Co., Ltd. July 2010 - Present
TELUS 2006 - November 2010
TELUS 2005 - 2006
Hudson's Bay Company 2004 - 2005
TD Waterhouse - Investment Advice 2002 - 2004
TD Waterhouse - Discount Brokerage 1999 - 2002
TD Bank 1995 - 1998
TD Canada Trust 1985 - 1995
Skills
Entrepreneurial, Customer Focused, Skilled Relationship..., Independent Self-Starter, Effective Communicator, Effective Coach, Employee Relations, Employee Engagement, Talent Management, Workforce Planning, Talent Acquisition, Performance Management, Succession Planning, Strategic Planning, Human Resources, Recruiting, Program Management, Entrepreneurship, Strategy, Leadership Development, Deferred Compensation, Organizational..., Technical Recruiting, Management, Budgets, Sourcing, New Hire Orientations, Change Management, Leadership, Policy, Temporary Placement, Onboarding, Strategic HR, Job Descriptions, Career Development, HRIS, Labor Relations, Applicant Tracking..., Organizational..., Executive Management, HR Consulting, Employer Branding, Compensation & Benefit, Organizational Design, Interviews, Benefits Administration, College Recruiting, Consulting, Executive Search, Employee Training
Education
University of Toronto - Rotman School of Management 2008 — 2009
Advance Program Human Resources Mgmt
Canadian Securities Institute
Partners, Directors & Senior Officers
Ryerson University
Business, Marketing/Management
Devoted To You August 2009 - Present
TELUS June 2008 - Present
Shoppers Drug Mart March 2008 - June 2008
Scotia Capital August 2007 - March 2008
TELUS January 2007 - August 2007
TELUS Communications January 2005 - January 2007
Skills
Process Improvement, Project Management, Telecommunications, Negotiation, Wedding Planning
Education
Wilfrid Laurier University 2008 — 2012
Masters in Business Administration
Ryerson University 2005 — 2007
Certification, Project Management
University of Toronto 1999 — 2004
Bachelor, Applied Sciences & Engineering - Electrical Engineering
TELUS August 2004 - Present
Education
Ryerson University
ITM
TELUS August 2014 - Present
TELUS August 2013 - August 2014
Critical Path June 2003 - December 2012
eRegisterNow October 2001 - June 2003
The DocSpace Company/Critical Path 1999 - 2002
The Parent Relief Project (City of Toronto) March 1992 - September 1999
Strathcona Mineral Services 1985 - 1985
Skills
IT Service Management, Cisco Technologies, IT Strategy, Telecommunications..., Hardware & Software..., ITIL, Change Management, Audit Management, End User Account..., Cloud Computing, Start Ups, Accounting Generalist, Online Sales Management, VoIP, Salesforce.com, Vendor Management, Software Documentation, Mobile Devices, Start-ups
Education
Ryerson University 1983 — 1985
Nutrition and Family Studies
Monarch Park Collegiate
Shaw Communications August 2010 - Present
TELUS January 2008 - October 2009
Sears Canada April 2005 - October 2007
Education
Ryerson University
Primerica Financial Services RepresentativePrimerica Financial ServicesApril 2008 - Present
TELUS April 2000 - January 2005
Education
Ryerson University 1994 — 1998
Bachelor of Commerce, Computer Business Systems
TELUS April 2014 - Present
Telus Mobility February 2011 - April 2014
Telus Mobility June 2008 - February 2011
Skills
PMO, Project Management, Call Centers, Telecommunications, Business Analysis, SDLC, Wireless, Customer Experience, Team Leadership, Leadership, Management, Process Improvement, Customer Service, Cross-functional Team...
Education
Ryerson University 2010 — 2011
Certificate in Project Management
University of Guelph 2004 — 2008
Bachelor of Science (BSc), Human Kinetics
Interactive Intelligence November 2013 - Present
TeraGo Networks November 2010 - August 2013
TELUS June 2009 - October 2010
MTS Allstream 2006 - 2008
Bell 1992 - 2005
Skills
Solution Selling, Unified Communications, Account Management, Telecommunications, Wireless, Managed Services, Direct Sales, VoIP, New Business Development, Sales Management, IP, MPLS, Key Account Management, B2B, Sales Process, Channel Partners, Co-location, Management, Professional Services, Sales, Salesforce.com, Selling, Strategic Partnerships, Telephony, Business Development, Mobile Devices, Cloud Computing, Call Centers, SIP Trunking, Customer Retention
Education
Ryerson University 1992 — 1996
Business Management
Ryerson University
Business, Management, Marketing, and Related Support Services
Rogers Communications Inc. 2003 - Present
TELUS 1999 - 2003
Rogers Communications 1992 - 1999
Skills
Business Management, Telecommunications, Sales Management, Solution Selling, Wireless, Managed Services, Direct Sales, Account Management, Unified Communications, MPLS, Channel, VoIP, B2B, Sales Process, IP, Key Account Management, Call Centers, Selling, Strategic Partnerships, Management, Customer Experience, Sales
Education
Ryerson University
Business
Seneca College of Applied Arts and Technology
Business
TELUS December 2012 - Present
TELUS Communications April 2010 - November 2013
TELUS Communications November 2007 - March 2010
TELUS Communications August 2005 - November 2007
TELUS Communications 2003 - 2005
Skills
Project Management, SDLC, Business Analysis, Telecommunications, Software Documentation, Change Management, Wireless, User Acceptance Testing, Project Planning, CRM, Quality Assurance, Vendor Management, Strategic Planning, Requirements Gathering, Agile Methodologies, Analysis, Business Process, Business Process..., Cross-functional Team..., Call Centers, IT Strategy, ITIL, Leadership, PMO, MS Project, PMP, Product Marketing
Education
Ryerson University 1999 — 2004
Information Technology Management, Information Technology
Pope John Paul II Secondary School
Siemens Canada September 2013 - Present
Eaton Corporation January 2010 - August 2013
Schneider Electric October 2004 - December 2009
TELUS December 2003 - September 2004
Skills
Electrical Engineering, Engineering, Project Management, Product Management, Cross-functional Team..., Management, Process Improvement, Electronics, Testing, Project Planning, Lean Manufacturing
Education
Ryerson University 1998 — 2003
B.Eng, Engineering
TELUS September 2012 - Present
DBRS December 2011 - September 2012
Rogers Communications March 2010 - December 2011
Architech Solutions April 2005 - December 2011
Macri & Associates 2004 - 2010
Home Staging Company 2009 - 2009
Vortaloptics, Inc. 2004 - 2008
Seneca College of Applied Arts and Technology 2004 - 2008
Bell Canada 2007 - 2007
Media-Vision Inc. 2000 - 2002
Skills
Weblogic, Oracle Service Bus, Java Enterprise Edition, SOA, Agile Methodologies, Tomcat, Web Services, JSP, Spring, Java, Servlets, XML, Oracle, Ant, Solution Architecture, Eclipse, TDD, JUnit, ESB, Groovy, Alfresco, BPMN, Test Driven Development, WebLogic, Websphere, Web Applications, Apache, Enterprise Architecture, Software Development, Spring Framework, Hibernate, Shell Scripting, Integration, SOAP
Education
Ryerson University
B.S, Computer Science
Seneca College of Applied Arts and Technology
Computer Engineering and Technology
Jack the Bookman September 2014 - Present
Navy League of Canada October 2011 - May 2013
Rogers Business Solutions December 2011 - December 2012
Rogers Communications February 2011 - 2011
Telus October 2008 - November 2010
Radiant Communications February 2006 - April 2008
Skills
Telecommunications, Customer Relations, Customer Service, Problem Solving, Planning, Documentation, Team Building, Operating Systems, Microsoft Office, VoIP, Troubleshooting, Operations Management, Process Improvement, Service Delivery, Network Operations, Team Leadership, PMP, Software Documentation, Windows, IP, Project Planning, Active Directory, VMware, Computer Network..., Vendor Management, Call Centers, Managed Services, Management, Data Center, Solution Selling, Networking, Wireless, MPLS
Education
Ryerson University
York University
TELUS October 2012 - Present
Aviva Canada May 2007 - July 2010
Rogers Publishing 2006 - 2007
CIBC 2005 - 2006
MTS Allstream 2000 - 2004
Sprint Canada 1998 - 2000
Skills
Forecasting, Variance Analysis, Budgets, Analysis, Project Planning, Management, Financial Analysis, Financial Modeling, Business Analysis, Financial Reporting, Process Improvement, Account Reconciliation, Managerial Finance, Business Process..., Accounting, Hyperion Enterprise, Finance, Portfolio Management, Project Management
Education
Ryerson University 1991 — 1995
BA, Adminstration and Management Information
TELUS November 2012 - Present
Telus August 2010 - November 2012
Skills
Microsoft Office, Recruiting, Troubleshooting, Microsoft Excel, Customer Experience, Customer Service, Human Resources, Team Leadership, Strategic Planning, Inventory Management, Telecommunications, Vendor Management, Customer Satisfaction, Program Management
Education
Ryerson University
Business Management, Major:Humam Resource
TELUS April 2012 - Present
CI Investments Inc. November 2008 - March 2012
CI Investments Inc. 2005 - 2008
CI Investments Inc. 2003 - 2005
CI Investments Inc. 2001 - 2003
Skills
Virtualization, Blackberry Enterprise..., VMware Infrastructure, Network Administration, VMware, Disaster Recovery, IT Service Management, VDI, Networking, VMware View, Windows Server, Servers, vSphere, Active Directory, VMware ESX
Education
VMWare Education Services 2011 — 2011
VMWare Certified Associate 4 - Desktop
Ryerson University 2006 — 2007
Network Administration, Information Technology
Ryerson University 1996 — 2000
BComm, Finance
gShift Labs August 2014 - Present
Burke Consulting 2000 - Present
Paymobile January 2014 - April 2014
SQI Diagnostics 2006 - June 2013
TELUS 2002 - 2005
Amdocs 2001 - 2002
Solect Technology Group 1996 - 2001
Scotiabank 1993 - 1996
Skills
Software Development, Software Design, Integration, Linux, Mobile Devices, Unix, Mobile Applications, ISO 13485, Requirements Analysis, XML, C#, SQL, FDA GMP, Biotechnology, Medical Devices, Java, Information Technology, Android Development, Windows, Visual Studio, Bugzilla, VoIP, Mobile Data, Windows Server, Hamilton Star, Liquid Handling, Jira, Quality System, Risk Management, TCP/IP, Firewalls, Sensovation, Rapid Prototyping, Android, Technology, Technology Integration, Large Systems..., High Availability..., Arduino, PLC, Fitbit Android..., NFC, Locksmithing, SEO, Google Analytics, Asterisk, Search Engine Technology, Influencer Marketing, Short URLS
Education
Ryerson University 1992 — 1994