TELUS Company
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
TELUS List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at TELUS. You can filter them based on skills, years of employment, job, education, department, and prior employment.
TELUS Salaries. You can even request information on how much does TELUS pay if you want to. Learn about salaries, pros and cons of working for TELUS directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
6,099 TELUS employees in database. Find out everything there's to know about TELUS employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
TELUS Employees
Alberta Urban Municipalities Association 2006 - Present
Intuit 2001 - 2003
TELUS 1985 - 1997
Skills
Marketing Communications, Social Media, Strategic Communications, Public Relations, Marketing Strategy, Event Planning, Advertising, Marketing, Event Management, Copywriting, Corporate Communications, Online Marketing, Press Releases, Project Management, Strategic Planning, Team Building, Social Networking, Public Speaking, Social Media Marketing, Community Development, Newsletters, Communications Planning, Nonprofits, Publicity, Speech Writing, Internal Communications, Editing, Volunteer Management, Blogging, Corporate Social..., Sponsorship, Crisis Communications, Community Engagement, Fundraising, Brand Development, Content Management, Email Marketing, Corporate Branding, Integrated Marketing
Education
MacEwan University 1991 — 1993
Advertising & Public Relations, Communications
M.E. Lazerte CHS
FisherPeak Management Ltd March 2012 - Present
McKesson August 2013 - Present
InterWrap Inc. November 2012 - August 2013
Fresche Legacy March 2011 - March 2012
Make Technologies (a DELL company) January 2007 - February 2011
Teligence December 2004 - December 2006
TELUS January 2004 - December 2004
Skills
Product Management, Solution Architecture, Program Management, Project Management, Telecommunications, Integration, Business Strategy, Cloud Computing, Information Technology, Sales Operations, Business Case, Product Development, Business Architecture, Selling, Strategic Planning, Strong Business Acumen, strategy, Management, Strategic Partnerships, Business Analysis, Requirements Analysis, Start-ups, Solution Selling, Consulting, Software Project..., Professional Services, Change Management, Agile Project Management, Strategy, Enterprise Software, Business Development, Leadership, SaaS, Team Leadership, Analysis, Competitive Analysis, Vendor Management, Project Delivery
Education
Kwantlen University College 1990 — 1993
Marketing/Business Program
University College of the Fraser Valley 1989 — 1990
Digital Electronics, Electronics Program
TELUS April 2015 - Present
University of Alberta September 2014 - April 2015
The Graduate Students’ Association of the University of Alberta March 2012 - September 2014
The Graduate Students’ Association of the University of Alberta March 2011 - March 2012
Lethbridge College November 2009 - May 2010
The University of British Columbia September 2006 - June 2009
Skills
Computer Hardware, Microsoft Office, Networking, Technical Support, Research, Team Leadership, Operating Systems, Web Design, Time Management, Critical Thinking, Computer Software..., Adobe Creative Suite, Team Motivation, Project Management, Leadership Development, Mobile Technology, Public Speaking, Event Planning, Data Analysis, Higher Education
Education
The University of British Columbia / UBC 2005 — 2009
Bachelor of Arts (B.A.), Cultural Anthropology
Lethbridge Community College 2000 — 2002
Associate's degree, Information Technology
LA Media March 2012 - Present
TELUS March 2011 - Present
Marko D photography January 2009 - Present
Skills
Sports Photography, Wedding Photography, Portrait Photography, Telecommunications, Telecommunication..., Editing, Event Photography, Photography, Weddings, Commercial Photography, Digital Photography, Lightroom, Producing, Videography
Education
Grant Macewan College 2006 — 2010
Bachelor of Commerce (B.Com.), Logistics, Materials, and Supply Chain Management
TELUS March 2014 - Present
Centre Electric Ltd. October 2013 - January 2014
Discovery Community College February 2013 - October 2013
Ricoh Canada Inc. December 2012 - February 2013
TP Systems Ltd. April 2012 - October 2012
RockTenn December 2011 - March 2012
BESCO Trades Corp November 2010 - December 2011
Honeywell Process Solutions July 2010 - November 2010
Concord Security Corporation January 2010 - July 2010
Elan Data Makers September 2008 - February 2009
Skills
Microsoft Office, Maximizer, Microsoft Excel, Microsoft Word, Typing, Multi Tasking, Customer Service, Data Entry, Training, Process Scheduler, Supervisory Skills, Teamwork, Account Reconciliation, Team Leadership, Accounts Receivable, Telephone Skills, Purchasing, Office Management, Outlook, Software Documentation, PowerPoint, Social Networking, Accounts Payable
Education
Kwantlen Polytechnic University
Psychology, Criminology
TELUS April 1990 - Present
Academy of Flight 1982 - 1983
Skills
Commercial pilot's..., Flight Instructor's...
Education
Kwantlen University College 1987 — 1989
Electronics & Telecommunication Engineering Technology, Telecommunications Engineering
Sault College of Applied Arts and Technology
Aviation
Motorola September 2014 - Present
Motorola May 2013 - September 2014
Motorola May 2012 - May 2013
TELUS April 2010 - April 2012
TELUS September 2006 - April 2010
TELUS August 2004 - August 2006
Skills
Customer Experience, Sales Management, Product Marketing, Account Management, Telecommunications, Wireless, Sales Operations, Direct Sales, Customer Satisfaction, Customer Service, Sales Process, Management, Team Leadership, Customer Retention, Sales, Retail
Education
Kwantlen Polytechnic University 2011 — 2015
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations
Kwantlen Polytechnic University 2008 — 2011
Business Management Diploma, Entrepreneurship/Entrepreneurial Studies, 3.7 GPA
Self-Employed 2004 - Present
Novel Pictures 2006 - December 2014
Paperny Entertainment November 2011 - July 2012
Hard Drive 13 April 2010 - January 2011
Riesetheseries.com June 2009 - December 2009
TELUS 2005 - 2009
Self-employed 2000 - 2002
Skills
Video Production, Video, Film Production, Post Production, Television, Video Editing, Producing, Film, Editing, Storytelling, New Media, Social Media, Multimedia, Camera, Short Films, Videography, Commercials, Directing, Photography, Entertainment, Writing, Documentaries, Production, Creative Writing, Digital Media, Creative Direction, Web Video, Final Cut Studio, Final Cut Pro, HD Video, Feature Films, Voice Over, Media Production, Screenwriting, Camera Operating, Music Videos, Broadcast, Corporate Communications, After Effects, Broadcast Television, Social Media Marketing, Production Managment, Content Strategy, Acting, Copywriting, Film Editing, Motion Graphics
Education
CDIS 1999 — 2000
Digital Film Program
Nipissing University 1993 — 1994
Bachelor Of Education, Education
Laurentian University/Université Laurentienne 1985 — 1989
Bachelor of Physical and Health Education, Health Promotion
INTRIA ITEMS INC September 2012 - Present
INTRIA Items Inc. November 2010 - September 2012
Symcor October 2007 - September 2009
TELUS August 1997 - October 2007
Skills
Continuous Improvement, Operations Management, Customer Satisfaction, Strategic Planning, Customer Service, Risk Management, Management, Forecasting, Employee Training, Team Leadership, Process Improvement, Change Management, Microsoft Office, Team Building, Project Planning, Leadership, Project Management, Business Analysis, Marketing
Education
Langara College
Advanced Project Management Certificate, Project Management
TransCanada September 2013 - Present
TELUS June 2011 - September 2013
Globallive December 2010 - April 2011
Aerotek 2008 - 2008
MTN Nigeria Communication June 2001 - December 2007
Skills
Real Estate, Property Management, Negotiation, Contract Negotiation, Leases, Management, Financial Analysis, Asset Management, Business Strategy, Mergers & Acquisitions, Customer Service
Education
Ladoke Akintola University of Technology
Bachelor of Technology (B.Tech.), Urban and Regional Planning
Yewande Memorial School
Telus Communications January 2009 - Present
TELUS June 2006 - September 2009
TELUS August 1998 - June 2006
TELUS January 1996 - February 1998
Skills
Product Management, Telecommunications, Product Marketing, Product Launch, Product Lifecycle..., Contract Negotiation, Inventory Management, Customer Service, Logistics, Strategic Planning, Business Strategy, Process Improvement, Recruiting
Education
Grant Macewan College 1997 — 1998
Business Telecommunication, Telecommunications Technology/Technician
Global Knowledge 2011 — 2011
Microsoft Office Project 2011
Grant McEwan Community College 2004 — 2004
Train The Trainer, Computer Instructor
CDI College 2006 — 2006
Business Acumen
High School 1978 — 1980
Graduate, Grade 12
BWireless Communications Inc. July 2014 - Present
TELUS November 2009 - February 2014
Rogers Wireless June 2008 - November 2009
Calforex December 2007 - December 2008
Skills
Customer Service, Sales, Enthusiasm to learn, Team Building, Works well in a team, Energy, Quality Management, Microsoft Office, Management, Microsoft Word, Time Management, Team Leadership, PowerPoint, Customer Satisfaction, Telecommunications, Leadership, Microsoft Excel, Direct Sales, Teamwork, Sales Process
Education
Grant Macewan College 2008 — 2012
Bachelor of Commerce (BCom) Graduate, Management
TELUS Communications Inc March 2006 - April 2015
TELUS March 2005 - March 2008
TELUS January 2004 - April 2007
TELUS February 2002 - March 2003
TELUS June 2000 - September 2002
BC Telephone Company (now TELUS) January 1995 - September 1999
BC Telephone Company (now TELUS) June 1990 - January 1994
Skills
Employee Engagement, Performance Management, Project Management, Program Management, Strategy, Leadership, Training, Leadership Development, Human Resources, Sales, Telecommunications, Employee Relations, Organizational..., Coaching, Recruiting, Vendor Management, Team Leadership, Management, Business Strategy
Education
Leadership Vancouver, Leadership Development Program 2004 — 2005
Leadership skills development and community support and insight
Vancouver Community College 1996 — 1998
Telecommunications (Data, IP and wireless technology)
Kwantlen Polytechnic University 1985 — 1987
Marketing Management Program
Amazon August 2012 - Present
TELUS April 2011 - August 2012
Autoship Corporation January 2009 - August 2009
Simon Fraser University March 2008 - January 2009
Lafarge April 2007 - August 2007
Devon Energy June 2004 - August 2004
Skills
Java, Python, Software Development, Web Development, REST, C#, Software Design, Web Services, JavaScript, C++, Linux, Git, Spring, Django, MySQL, CSS, Eclipse, Objective-C, Programming, Software Engineering, Tomcat, SQL, jQuery, Web Design, .NET, Object Oriented Design, Subversion, Ruby on Rails, Perl, Microsoft Office, HTML5, C, Haskell, Prolog, Mac OS X, Windows, UML, LINQ, Databases, SharePoint, Visual Studio, Amazon Web Services..., Amazon RDS, Amazon EC2, Ant, Maven
Education
Simon Fraser University 2004 — 2011
BSci, Computer Science
Langara College 2008 — 2008
Certificate, Music Production
TELUS February 2006 - Present
TELUS 1992 - 2006
Skills
PM Student, Organizational
Education
Langara College 2013 — 2014
Project Management
SAS Event Management January 2010 - Present
Capital Power Corporation December 2009 - Present
NorQuest College 2007 - 2009
TELUS 2000 - 2008
Education
NAIT 2008 — 2008
Certificate, Meeting and Event Planning
MacEwan University 1999 — 2000
Office Administration
R.F. Staples High School 1990 — 1993
General
TELUS August 2014 - Present
TELUS October 2006 - Present
Global Forex Trading Inc July 2005 - July 2006
Verizon Wireless January 2001 - January 2005
Skills
Sales Management, Telecommunications, Sales Operations, Wireless, Direct Sales, Sales, Solution Selling, Leadership, Account Management, Salesforce.com, Sales Process, New Business Development, B2B, Awesomeness, Baseball, Customer Experience, Managed Services, Unified Communications
Education
Michigan State University 2002 — 2004
Bachelor of Arts, Advertising
Lansing Community College 2000 — 2002
Advertising
Drive Medical Design & Manufacturing September 2013 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada June 2011 - August 2013
TELUS October 2008 - June 2011
Skills
SEM, Advertising, Online Advertising, Sales, Telecommunications, New Business Development, Key Account Management, Management, Employee Training, Sales Process, B2B, Customer Service, Advertising Sales, Cold Calling, Sales Operations
Education
Grant Macewan College 2006 — 2008
eCycle Solutions October 2014 - Present
Allstream August 2013 - October 2014
TELUS December 2010 - July 2013
TELUS Communications 2003 - December 2010
QCC Communications 2002 - 2003
Nortel 2000 - 2001
Sprint Canada 1996 - 1999
Philcom Corporation 1990 - 1995
Skills
Leadership, Solution Selling, Sales Management, Team Leadership, Strategic Planning, Cross-functional Team..., Business Development, Cloud Computing, Product Management, Electronics, Management, Direct Sales, Unified Communications, Data Center, ICT Sales, Wireless, Pre-sales, Project Management, Managed Services, Vendor Management, IP, Enterprise Software, VoIP, Network Design, Cisco Technologies, Telephony, Telecommunications, QoS, Ethernet, Mobile Devices, MPLS, Virtualization, Start-ups, VPN, Networking, Strategy, Network Security, Go-to-market Strategy, Network Architecture, Switches, Mobile Technology, Channel Partners, SIP, WAN, Outsourcing, SaaS, Contact Centers, CDMA, Storage Area Networks, Professional Services
Education
University of Phoenix 2006 — 2007
Masters, BA
Mapua Institute of Technology 1985 — 1990
BSc., Electrical, Electronics and Communications Engineering
TELUS July 2015 - Present
TELUS May 2014 - July 2015
TELUS October 2012 - April 2014
Future Shop August 2010 - October 2012
Acuity Research Group Inc April 2010 - May 2010
TipTop Realty Inc. Brokerage 2002 - 2010
Cramahe Township April 2009 - September 2009
Skills
Customer Service, PowerPoint, Word, Event Planning, Data Entry, Excel, Marketing Strategy, Marketing Communications, Marketing Research, Sales Support, Budget Management, Sales Management, Web Services, Team Leadership, Team Building, Microsoft Excel, Customer Satisfaction, Sales Operations, Microsoft Word, Leadership, Time Management, Retail, Merchandising
Education
Laurentian University/Université Laurentienne 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
St. Lawrence College 2007 — 2010
Business Administration, Marketing
American Express September 2014 - Present
TELUS April 2011 - August 2014
Bell Canada May 2009 - April 2011
Redknee May 2008 - August 2008
Tata Consultancy Services September 2005 - August 2007
Skills
Competitive Intelligence, Product Management, Business Strategy, Telecommunication..., Strategic Consulting, Corporate Social..., Cross-functional Team..., Product Marketing, Consumer Behavior, Emerging Trends, Market Intelligence, Consumer Insights, Client Relationship..., Telecommunications, CRM, Wireless, Competitive Analysis, Business Intelligence, Strategy, Pricing Strategy, Customer Insight, Marketing, Go-to-market Strategy, Training, Customer Experience, Team Management, Leadership, Analysis, Pricing, Market Analysis, Analytics, Strategic Planning, Mobile Devices, Segmentation, Strategic Partnerships, Business Development, Market Research, Product Lifecycle..., Business Analysis, Mobile Technology
Education
University of Toronto - Rotman School of Management 2007 — 2009
MBA, Strategy
Manipal Institute of Technology 2001 — 2005
Bachelors Of Engineering, Mechanical Engineer
Ericsson September 2013 - Present
TELCOCELL October 2012 - September 2013
TELCOCELL June 2012 - September 2012
TELUS August 2011 - April 2012
Skills
Test Planning, Test Management, Test Strategy, Quality Center, Software Quality..., Defect Tracking, User Acceptance Testing, System Integration..., System Testing, Regression Testing, Test Estimation, Performance Tuning, Performance Testing, Performance Test..., Performance Testing..., Testing, Test Automation, Test Cases, Integration Testing, Manual Testing, QTP, Functional Testing, Quality Assurance, Waterfall
Education
Langara College 1998 — 2001
ACST, Mathematics and Computer Science
Ledcor May 2013 - Present
Ledcor January 2012 - May 2013
Ledcor Technical Services August 2009 - January 2012
LTS September 2008 - August 2009
Ledcor February 2008 - August 2009
Ledcor January 2008 - August 2009
LTS February 2008 - September 2008
TELUS October 2006 - February 2008
TELUS October 2006 - February 2008
Netcom Communications July 2004 - October 2006
Skills
Risk Assessment, Safety Management..., Contract Management, Inspection, Accident Investigation, Industrial Safety, First Aid, Telecommunications, Safety, Occupational Health, Risk Management, Change Management, Investigation, Construction Safety, EHS, Management, Hazard Recognition, Safety Auditing, Workplace Safety, Training, Hazard Analysis, Fire Safety, Auditing, Safety Training, Behavior Based Safety, Supervisory Skills, Incident Investigation, Fall Protection, Construction, Hazard Identification, Hazardous Materials, Policy, Ergonomics, Emergency Management, ISO 14001, Environmental..., Process Safety, HSE auditing, Hazardous Waste..., HAZOP, Site Inspections, Environmental Awareness, Root Cause Analysis, Pipelines, Mining, HSE Management Systems, Environmental Compliance
Education
CSSE 2009 — 2012
CHSC
Grant Macewan College 2002 — 2004
Police and investigations
bev facey 1997 — 1999
Diploma
Ewan College
Criminology and Criminal Law - Grant
WestJet - retired August 2007 - July 2015
TELUS October 1996 - July 2007
Skills
Airlines, Scrum, PMP, Business Requirements, PMO, Project Management, Business Analysis, Project Coordination, Team Building, Business Process..., Project Portfolio..., Agile Methodologies, Systems Analysis, Team Leadership, Project Delivery, Change Management, Aviation, Quality Assurance, Strategic Planning, Integration, ITIL, IT Management, IT Strategy, Operations Management, Software Documentation, Business Process Design, Process Improvement, Business Intelligence, Business Process Mapping, Requirements Gathering, Business Process, SDLC, Program Management, Project Planning, Management, IT Service Management, Requirements Analysis, IT Operations, Business Case, Agile Project Management, Telecommunications, Cross-functional Team..., SharePoint, Software Project..., Visio, Business Transformation, MS Project, Contract Negotiation, Airports, Solution Architecture
Education
Royal Roads University 2001 — 2004
Masters Certificate of Project Management, Project Management
MacEwan University 1995 — 1997
Computer Technology, 3.97
PMI
Intact January 2015 - Present
PM Management July 2014 - Present
TELUS December 2008 - December 2014
Mercer 2005 - 2008
Morneau Sobeco 2001 - 2005
KPMG 1998 - 2001
Sun Life Financial 1991 - 1998
Skills
Change Management, Program Management, Outsourcing, Business Analysis, PMO, Process Improvement, SDLC, Vendor Management, Requirements Analysis, Project Management, Project Portfolio..., Project Delivery, PMP
Education
McGill University 1994 — 1998
Master of Business Administration (M.B.A.), Concentration in Finance, Information Systems and Policy
Université Laval 1987 — 1990
Bachelor's Degree, Actuarial Science
Marianopolis College 1986 — 1987
Diploma of Collegiate Studies (D.E.C.), Concentration in Pure and Applied Sciences
Tunes4Good April 2013 - Present
TELUS June 1981 - Present
Skills
Music, Music Production, Sound, Social Media, Radio, Social Networking, Entertainment, Wireless, Event Management, Facebook, Facilitation, Social Media Marketing, Event Planning, Art Exhibitions, Public Relations, Management, Advertising, Marketing Communications, Marketing Strategy, Public Speaking, Customer Service, Music Industry
Education
Langara College 1977 — 1979
Business/Commerce, Art History, Urban Planning
Little Flower Academy, Vancouver
Secondary school
El Pinar (Valldoreix, Barcelona) 1973 — 1975
Mark Staffing Solution Inc. August 2014 - Present
Tom Pepevnak Professional Corporation 2000 - Present
TELUS April 2000 - January 2001
CN 1989 - 1998
CN 1980 - 1989
Skills
CORE HR GENERALIST..., Microsoft Word, Customer Service, PowerPoint, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Leadership, Training, Human Resources, Management
Education
University of Calgary
Project Management Fundamentals Certificate, Project Management, A+
University of Calgary
Human Resources Management Certificate, Human Resources Management/Personnel Administration, General
University of Alberta
Bachelor of Arts (BA), Economics and Art History
Grant Macewan College 1983 — 1985
Computer Science and Business
Microsoft September 2015 - Present
Microsoft September 2014 - September 2015
TELUS June 2013 - September 2014
TELUS September 2012 - June 2013
SAP May 2011 - December 2011
China Mobile July 2010 - September 2010
Grand Resources ltd. June 2009 - September 2009
Skills
MySQL, User Interface Design, Unix, Matlab, Linux, SQL, Visual Studio, Windows, jQuery, Informatica, ITIL Certified, Oracle, SAP BI, Microsoft SQL Server, PHP, jQuery UI, JQGrid, ASP.NET MVC, Agile Methodologies, Databases, Business Intelligence, Software Development, Enterprise Software, Java, Web Development, PMP, Product Management, Requirements Gathering, IT Service Management, Telecommunications, Project Management, Software Project..., Management, Strategy, C++, Mobile Applications, Leadership, Mobile Devices, C, Microsoft Office, Business Analysis, JavaScript, Integration, Requirements Analysis
Education
University of Washington 2015 — 2017
Master of Business Administration (MBA), Technology Management & Entrepreneurship
Simon Fraser University 2008 — 2012
Dual Degree Bachelor, Computer Science & Business
Zhejiang University 2008 — 2012
Dual Degree Bachelor, Computer Science & Business
Ludwig-Maximilians Universität München 2010 — 2010
Semester Exchange, Computer Science & Innovation Management
Macquarie University 2009 — 2009
Asia Pacific Entrepreneurship Sociaty Sydney Summit 2009, Entrepreneurship/ Technology Innovation
The Home Depot Canada October 2011 - Present
YMCA of Greater Vancouver December 2005 - October 2011
Sisters PACE Fitness December 2003 - June 2006
TELUS May 1995 - December 2003
Skills
Leadership, Customer Service, Sales, Strategic Planning, Team Leadership, Coaching, Marketing Strategy, Microsoft Office, Public Speaking, New Business Development, Marketing Communications
Education
Kwantlen Polytechnic University 2014 — 2015
Post Baccalaureate Diploma, Human Resource Management
Royal Roads University 2010 — 2012
Bachelor of Commerce (B.Com.), Entrepreneurship/Entrepreneurial Studies
TELUS September 2008 - September 2010
Canadian Northern Shield Insurance February 2007 - July 2008
Cell 1 Communications (Telus Mobility) August 2004 - March 2007
Skills
Microsoft Office..., Photography, Microsoft Word, Microsoft Office, Social Media, Social Networking, Wireless, Customer Service, Project Management, Team Leadership, Call Centers
Education
Langara College 2000 — 2004
Marketing and Sales
Meridian Credit Union May 2015 - Present
Solutions Only Financial Technologies Ltd September 2014 - March 2015
Teck Resources Limited June 2013 - September 2014
Vancity May 2012 - February 2013
TELUS November 2009 - May 2012
Cater Allen (London, England) [APAK Group] May 2007 - December 2008
Amex (Brighton, England) [APAK Group] October 2006 - April 2007
Cheshire Building Society [APAK Group] March 2002 - July 2006
Cater Allen (Formerly Save & Prosper) London, England September 1999 - July 2001
Amex (Brighton, England) [APAK Group] August 1998 - August 1999
Skills
Requirements Gathering, SDLC, User Acceptance Testing, Business Analysis, Requirements Analysis, Smoke Testing, Regression Testing, Functional Testing, Functional..., Functional Requirements, System Integration..., Performance Testing, Security Testing, Operational Readiness, Retail Banking, Banking Software, Offshore Solutions, Data Conversion, Data Migration, Data Quality Assurance, Data Quality, Private Banking, Branch Banking, User Interface, Interface Testing, Testing Practices, Testing Process, Test Management Tool, Test Scenarios, Test Cases, Test Scripts, Testing Effort..., Mercury Test Tools, Temenos T24, Banking, Testing, Banking Solutions, Quality Center, Quality Management, Release Management, Software Development, Integration, Business Requirements, HP Quality Center
Education
Kwantlen University College 1988 — 1990
Computer Information Systems (CIS), Information Technology
Corporate Knights Inc. May 2014 - Present
Catalyst Paper Corporation July 2005 - December 2013
NorskeCanada January 2004 - June 2005
Aquila 2000 - 2003
TELUS 1989 - 1999
Canada Post 1985 - 1988
Skills
Corporate Communications, Strategy, Corporate Social..., Public Relations, Leadership, Internal Communications, Strategic Communications, Change Management, Media Relations, Stakeholder Engagement, Market Research, Marketing, Business Development, Strategic Planning, Project Management, Reputation Management, Sustainability, Crisis Communications, Business Strategy, Strategic Thinking, Brand Development, Risk Management
Education
Royal Roads University 2000 — 2002
MBA, International Business
University of Alberta 1974 — 1994
BA, Political Science
MacEwan University 1978 — 1980
Diploma, Journalism
QA Consultants August 2015 - Present
Amdocs November 2014 - June 2015
Aimia Inc March 2014 - October 2014
U.S. Cellular October 2013 - March 2014
BlackBerry November 2012 - September 2013
Rogers Communications October 2011 - August 2012
CIBC February 2011 - September 2011
Rogers Communications June 2010 - January 2011
TELUS June 2006 - June 2010
Rogers Communications May 2004 - June 2006
Skills
Quality Center, Test Planning, Regression Testing, Software Quality..., Test Cases, User Acceptance Testing, Test Management, System Testing, QTP, Manual Testing, Test Strategy, Test Automation, Defect Tracking, ClearQuest, SDLC, Testing, Quality Assurance, LoadRunner, Requirements Analysis, System Integration..., Agile Methodologies, Business Requirements, Unix, Waterfall, Integration, Oracle, Performance Testing, Business Analysis, Integration Testing, SQL, Databases, Functional Testing, Requirements Gathering, XML, Software Project..., Test Execution, Management, SOA, CRM, SharePoint, Agile Testing, Data Migration, Microsoft SQL Server, Scrum, Analysis, Visio, JIRA, Project Management, Networking, Web Services
Education
Mangalore University 1990 — 1994
BS
TELUS June 2014 - Present
Skills
Marketing Strategy, Marketing Management, Senior Executives, Strategic Planning, Marketing, Project Management, Marketing Operations, International Management, Executive Management, Strategy, Product Marketing, Telecommunications, Leadership, Management, Cross-functional Team..., Mobile Devices, Product Management
Education
London Business School 1999 — 2001
MBA
Queen's University 1992 — 1996
MScE, Mechanical Engineering
Webvisual January 1997 - Present
TELUS January 1987 - December 1996
Skills
SharePoint, Databases, IIS, Microsoft SQL Server, Integration, Software Development, IT Management, ASP.NET, JavaScript, Database Administration, Web Design, Microsoft Office..., SharePoint Designer, C#, jQuery, CSS, Web Development, WCF, VB.NET, Object Oriented Design, Requirements Gathering, SOA, HTML, SharePoint Services 3.0, Design Patterns, IT Strategy, Requirements Analysis, Database Design, Visual Studio, Microsoft Technologies, Software Project..., SSIS, Business Analysis, SSRS, SDLC, XSLT, Windows Server, .NET, T-SQL, ASP, InfoPath, Web Applications, XML, Agile Methodologies, Windows Sharepoint..., SharePoint Web Parts, SharePoint Branding
Education
University of Toronto
Commerce
Langara College
Computer Science
TELUS 2014 - Present
Scotiabank November 2013 - 2014
TELUS 2011 - 2012
TELUS Health and Financial Services 2007 - 2011
TELUS 2006 - 2007
BCE Emergis 2003 - 2006
Newstar Technologies 1998 - 2003
Bryker Data Systems 1986 - 1998
Skills
Software Quality..., SDLC, Testing, Quality Assurance, Requirements Analysis, Team Building, Team l, Customer Satisfaction, Project Management, Coaching, Quote Preparation, Business Analysis, SharePoint, User Acceptance Testing, Change Management, Management, Test Planning, Quality Center, ERP, Databases, Training, Business Process, MS Project, Requirements Gathering, Leadership, Software Project...
Education
University of Toronto 1990 — 1993
MIS, Masters of Information Science
University of Waterloo 1980 — 1986
Honours Co-op Bachelor of Mathematics, Operations Research
Loyola University of Chicago 1985 — 1985
Art and History in Rome, Italy, Rome Center
University of Ontario
Masters Certificate in Business Analysis, - Business Analysis, Project Management, Leadership
TELUS September 2011 - Present
Sharp's Audio Visual September 2009 - August 2011
PJS Systems June 2008 - September 2009
Visual Defence July 2007 - December 2008
DCD Design & Manufacturing Inc February 2006 - October 2006
MDE Electrical April 2005 - February 2006
Skills
Troubleshooting, Electronics, Project Planning, AutoCAD, Microsoft Office, Telecommunications, Team Leadership, Integration, Project Management, Sales Management, Management
Education
Crestron DMC-D 2010 — 2010
Certificate, Audio/Visual
Extron A/V Associate Certification Program 2008 — 2008
Certificate, Audio/Visual
Kwantlen University College 2004 — 2007
Certificate, Mechanical Drafting
Kwantlen Polytechnic University 2000 — 2004
Sony Network Entertainment Int'l (SNEI) September 2014 - Present
Talisman Energy May 2012 - April 2014
TELUS May 2006 - May 2012
BearingPoint July 2001 - April 2006
KPMG May 2000 - June 2001
Skills
Business Requirements, Software Documentation, Requirements Gathering, Business Analysis, Business Process..., Excel, PowerPoint, Microsoft Word, MS Project, Access, Documentation, Business Case, Technical Documentation, SQL, PL/SQL, Business Process, Project Management
Education
The George Washington University - School of Business 2014 — 2014
Associate's Certificate, Business Analysis
The University of Calgary 1996 — 2000
Bachelor of Commerce, Management of Information Systems
La Trobe University 1999 — 1999
Study Abroad Program, Management
TELUS Senior Business Systems AnalystTELUS Communications2004 - Present
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, SDLC, Software Project..., Integration, Vendor Management, User Acceptance Testing, Business Requirements
Education
Kwantlen Polytechnic University 1984 — 1986
C.I.S., Computer Science
River City Events August 2015 - Present
Blue Frog Communications August 2002 - Present
Cerebral Palsy Association in Alberta October 2014 - April 2015
Cerebral Palsy Association in Alberta July 2014 - October 2014
LimeLight Communications Group Inc. August 2011 - June 2014
Anderson Career Training Institute February 1999 - May 2014
Compassion House Foundation August 2009 - November 2011
Anderson Career Training Institute April 1999 - February 2006
Alberta Lotteries - (now AGLC) 1992 - 1996
TELUS 1989 - 1992
Skills
Event Management, Public Relations, Customer Service, Fundraising, Marketing Strategy, Sponsorship, New Business Development, Public Speaking, Non-profits, Event Planning, Conferences, Leadership Development, Team Building, Promotions, Marketing Communications, Media Relations, Advertising, Writing, Event Marketing, Strategic Planning, Special Events, Customer Relations, Trade Shows, Brand Development, Community Relations, Publicity, Creative Development, Entertainment, Coaching, Program Management, Social Media, Community Development, Social Media Marketing, Team Leadership, Marketing, Events, Volunteer Management, Creative Direction, Facebook, Strategic Communications, Online Marketing, Management, Budgets, Corporate Events, Entrepreneurship, Email Marketing, Corporate Communications, Social Networking, Copywriting, Business Networking
Education
Northern Alberta Institute of Technology 1991 — 1993
Marketing Managment, Marketing
MacEwan University 1985 — 1987
Ad & PR, Ad & PR
CIR REALTY 2011 - Present
Calgary Kids Club 2010 - Present
MaxWell City Central June 2010 - 2011
MaxWell Westview Realty June 2006 - June 2010
Etienne Dupuch Jr Publications Ltd June 2001 - March 2004
Nassau Womens Show January 2002 - January 2004
TELUS March 2000 - March 2001
Okotoks Western Wheel 1996 - 2000
Skills
SEO, Real Estate, Event Planning, Social Media, Advertising, Marketing, Listings, Investment Properties, Graphic Design, Real Estate Transactions, Condos, First Time Home Buyers, Negotiation, Single Family Homes, Illustrator, Facebook, Sellers, New Home Sales, Relocation, Real Property, Buyer Representation, Photoshop, Referrals, Foreclosures, Customer Service, Property
Education
The University of Calgary 2011 — 2012
Bachelor of Arts - Communication Studies, Communication Studies
Mount Royal College
Real Estate Agent Program
Southern Alberta Institute of Technology 1996 — 1998
Graphic and web design
Lethbridge College 1988 — 1990
Communication Arts Diploma
Telus April 2013 - Present
TELUS May 2001 - Present
TELUS June 2000 - May 2001
TELUS May 1999 - June 2000
TELUS April 1998 - May 1999
TELUS January 1995 - April 1998
Angus Reid April 1994 - April 1995
Skills
Call Center, Call Centers, Strategy, Telecommunications, Process Improvement, Management, Project Management, Analysis, Salesforce.com, Outsourcing, Enterprise Software, Business Process, MS Project, Business Analysis, Wireless
Education
Franklin Covey 2009 — 2009
Presentation Adavantage, Presentation Skills
Langara College 1995 — 2004
Technology
Cognos 2002 — 2002
Cognos Certificate: PowerPlay & Impromptu
University of Toronto 1991 — 1993
Bacherlor of Commerce, Economics
TELUS February 2000 - Present
Seagate Software 1998 - 2000
Ingram Micro Distribution GmbH 1995 - 1998
Skills
Business Strategy, Program Management, Product Lifecycle..., Product Management, Product Launch, Product Marketing, Telecommunications, Cross-functional Team..., Competitive Analysis, Mobile Devices, Strategic Partnerships, SaaS, Requirements Analysis, Product Development, Cloud Computing
Education
The University of British Columbia 2006 — 2008
Business, Marketing, Finance, Communications
Kwantlen Polytechnic University 1991 — 1994
Marketing & Communications, BusinessMarketingCommunications
TELUS November 2014 - Present
Bell March 2014 - November 2014
TELUS February 2013 - March 2014
MyThum Interactive July 2010 - January 2012
Ericsson Canada March 2008 - April 2010
NCR Canada Ltd. September 2006 - December 2007
Laurentian University September 2005 - April 2006
Skills
PMBOK, SMPP, SMS, HSDPA, GSM, HSDPA+, Project Management, Telecommunications, Requirements Analysis, SDLC, Scrum, PMP, Agile Methodologies, Business Analysis, Management, Program Management, Testing, Vendor Management, Software Documentation, Integration, Leadership, Project Planning
Education
Laurentian University/Université Laurentienne 1999 — 2006
Bachelor of Science, Computer Science
TELUS March 2014 - Present
TELUS May 2011 - Present
TELUS March 2013 - March 2014
Rogers Communications September 2010 - May 2011
Rogers Communications January 2009 - September 2010
Rogers Communications January 2003 - January 2009
Rogers Communications June 2001 - January 2003
Famous Players June 1994 - July 2001
Skills
Call Center, Customer Experience, Customer Retention, Customer Service, Telecommunications, Contact Centers, Wireless, Workforce Management, Customer Satisfaction, Team Leadership, Vendor Management, Mobile Devices, Direct Sales, Avaya, Telephony, Cross-functional Team..., Managed Services, Call Centers
Education
Kwantlen University College 1997 — 2000
stensul August 2015 - Present
salesforce.com April 2014 - August 2015
salesforce.com August 2013 - April 2014
salesforce.com June 2012 - August 2013
Absolute Software October 2009 - July 2011
S.i. Systems July 2008 - April 2009
Broco Glass Group May 2007 - July 2008
An Bord Altranais November 2006 - March 2007
TELUS April 2006 - September 2006
RBC May 2004 - March 2005
Skills
Recruiting, Learning Management, Training & Development, Training Program..., Product Training, Technical Training, eLearning, Social Learning, ADDIE, Instructional Design, Talent Management, Critical Thinking, Training, Training Delivery, Management, Coaching, Blended Learning, Retention, Account Management, E-Learning, Employee Training, Process Improvement, Leadership, Project Management, Sales, Business Development, Business Process...
Education
Simon Fraser University 2003 — 2006
BA, Criminology, 4.0 GPA
Kwantlen University College 2000 — 2002
Associate of Arts, Criminology
Allstate Canada October 2014 - Present
Duane Hinds Contact Center Consulting November 2011 - Present
Allstate Canada June 2013 - October 2014
Bell September 2012 - June 2013
Nooro Online Research July 2011 - September 2012
Minacs August 2011 - November 2011
Integrated Quality Technologies, Inc. April 2011 - July 2011
TD Insurance October 2002 - April 2011
TELUS October 1999 - July 2003
Telus Mobility October 1998 - July 2002
Skills
Forecasting, Planning, Excel, Database Management, Workforce Management, Call Center, Call Routing, People Management, Telephony, Contact Centre, Avaya, IVR, Capacity Planning, Customer Experience, ACD, Outsourcing, Process Improvement, IEX, Performance Management, Scheduling, Customer Service, Change Management, Coaching, Process Engineering, Customer Satisfaction, Customer Relations, Microsoft Excel, Workforce Planning, Project Planning, Contact Centers, Call Centers, Management, Analysis, Cross-functional Team..., Program Management, Training, Human Resources, Vendor Management, Leadership, Avaya Technologies, Database Admin, Process Scheduler, Business Analysis
Education
Laurentian University/Université Laurentienne 1989 — 1994
BA, Math
Simba Technologies August 2015 - Present
intelliNet September 2014 - Present
TELUS March 2014 - August 2014
Fujitsu June 2012 - November 2013
Indicee Inc. December 2011 - June 2012
TP Systems Ltd. January 2010 - January 2011
CGI January 2008 - September 2009
Intellisys Technology 2005 - 2008
Skills
Technical Recruiting, Talent Acquisition, Applicant Tracking..., Resource Management, Great People Skills, Recruiting, Interviews, Human Resources, Sourcing, Employee Relations, Onboarding, Temporary Placement, Training, Leadership, Management, Performance Management, Employee Engagement, IT Recruitment, HR Policies, Hiring, Program Management, Internet Recruiting, Screening, Contract Recruitment, Benefits Negotiation, Screening Resumes, Talent Management, Networking, HRIS, Executive Search, Time Management, Staffing Services, College Recruiting, SDLC, Employer Branding, Recruitment Advertising, Staff Augmentation, Personnel Management, Workforce Planning, HR Consulting, Vendor Management, Permanent Placement, Consulting, Information Technology, PeopleSoft, CRM, Deferred Compensation, Strategic Sourcing, Employee Benefits, Business Analysis
Education
Simon Fraser University 2012 — 2012
Certificate in Business Analysis
ITIL Foundation Service Management 2011 — 2011
Mangalore University
TELUS June 1981 - Present
Skills
SDLC, Vendor Management, Integration, Wireless, Call Center, Customer Experience, Resource Management, Telecommunications, Requirements Analysis, Business Intelligence, Change Management, Business Requirements, Call Centers, Business Process, Requirements Gathering, Business Analysis
Education
Lethbridge College 1981 — 1981
Accounting and Business/Management
Lethbridge College 1980 — 1981
Data Processing
TES - The Employment Solution September 2013 - Present
TES - The Employment Solution February 2010 - August 2013
Veritaaq January 2009 - December 2009
Canon Canada Inc. September 2003 - January 2009
TELUS May 2000 - September 2003
Skills
Recruiting, Account Management, Performance Management, Training, Leadership, Screening, Contract Negotiation, Strategic Planning, Business Analysis, Team Building, B2B, Selling, Business Development, New Business Development, Management, Change Management, CRM, Sourcing, Technical Recruiting, Networking, Human Resources, Contract Recruitment, Cold Calling, Business Intelligence, Sales Operations, Solution Selling, Sales, SDLC, Microsoft Excel, Team Leadership, Customer Service, Negotiation, Wireless, Talent Management, Permanent Placement, Internet Recruiting, Employee Relations, Sales Management, Direct Sales, Staffing Services, Career Counseling, Talent Acquisition, Interviews, Sales Process, Consulting, Applicant Tracking..., Professional Services, Time Management, Coaching, Executive Search
Education
Loyalist College 1998 — 2000
Business Sales
St. Lawrence College 1997 — 1998
General Arts and Science
The King's University August 2008 - Present
Church on 99 April 2006 - February 2008
Telus June 2005 - September 2005
Sobeys May 2003 - August 2004
Skills
Training, Customer Service, Event Planning, Volunteer Management, Recruiting, Higher Education, Entertainment, Non-profits, Office Management, Public Relations, Event Management, Microsoft Office, Data Entry, Project Planning, Teamwork, Fundraising, Nonprofits, Leadership, Creative Writing, Teaching, Coaching, Hospitality, Public Speaking, Social Media, Trade Shows, Conference Coordination, Adaptability, Input, Community Outreach, Social Media Marketing, Leadership Development, Restorative Justice, Team Building, Management, Program Development, Problem Solving, Strategic Planning, Microsoft Excel
Education
MacEwan University 2013 — 2016
Bachelor's Degree, Commerce, Marketing Major
Grant Macewan College 2004 — 2006
Diploma, Management Studies
TELUS December 2011 - Present
Mitek Canada Distribution July 2008 - July 2009
DirectCash Management Inc. December 2005 - October 2006
Bell Mobility June 2002 - September 2005
Shaw Communications October 2000 - March 2002
Rogers Communications 1996 - 1999
Skills
Solution Selling, Account Management, Sales Management, Direct Sales, New Business Development, Sales Process, Customer Retention, Lead Generation, Salesforce.com, B2B, Team Leadership, Telecommunications, Customer Experience, Enterprise Software, Business Development, Leadership, Sales Operations, Contract Negotiation, Wireless, Sales, Management, Customer Satisfaction, Negotiation, Coaching, Strategic Planning, Strategy, Customer Service, Marketing Strategy, Strategic Partnerships
Education
Langara College 1992 — 1994
Business,Finance, Investment Management, Business
Langara College
Business Management
Suncor Energy October 2011 - Present
Suncor Energy May 2010 - October 2011
TELUS March 2005 - May 2010
Skills
Business Planning, Budgets, Strategy, Financial Analysis, Petroleum, SAP, Business Analysis, Forecasting, Strategic Planning, Energy, Project Planning, Microsoft Excel, Corporate Finance, Business Strategy, Oil/Gas, Training, Management, Oil & Gas
Education
University of Alberta 2007 — 2009
Bachelor of Commerce, Finance
Grant Macewan College 2005 — 2007
Bachelor of Commerce transfer program, Finance
William Aberhart High School 2000 — 2002
High school
Stimulant Strategies Inc. 2002 - Present
ATB Financial 2000 - 2002
TELUS 1991 - 2000
Northlands 1986 - 1991
Vicom 1981 - 1986
Skills
Television, Marketing Strategy, Marketing Communications, Broadcast, Strategic Planning, Creative Direction, Online Marketing, Video, Copy Editing, Press Releases, Copywriting, Voice Over, Media Relations, Public Speaking, Social Media Marketing, Media Production, Internal Communications, Video Editing, Radio, Corporate Communications, Advertising, Strategic Communications, Voice Acting, Video Production, Educational Video, Communications Planning, Public Relations, Social Media, Newsletters
Education
Grant Macewan College
Advertising and Public Relations
Telus 1989 - Present
Education
Kwantlen Polytechnic University
Freelance Home Renovations Inc. January 2010 - Present
TELUS December 2013 - August 2015
TELUS April 2010 - August 2015
TELUS September 2008 - April 2010
CIBC Intria Items Inc October 2007 - September 2008
CIBC National Collections July 2005 - October 2007
Skills
Salesforce.com, Customer Satisfaction, Strategic Thinking, Integrated Solutions, Customer Focus, Customer Relations, Rate Negotiation, Telecommunications, Teamwork, Strategic Planning, Sales Process, Closing Deals, Problem Solving, Contract Negotiation, Wireless, Sales, Marketing Strategy, Call Center, Cold Calling, Customer Experience, Customer Retention, Marketing, Mobile Devices, Competitive Analysis, Business Strategy, Business Planning, Marketing Management, Selling, Video Conferencing, Managed Services, Sales Operations, Sales Management, Product Marketing, M2M, Mobile Communications, Cellular Communications, Inside Sales, Business Analysis, Building Relationships, CDMA, Customer Service, Call Centers, Management, Negotiation, Solution Selling, Direct Sales, Account Management, Unified Communications, New Business Development
Education
Kwantlen University College 2001 — 2005
Marketing Managment
David Thompson Secondary School 1992 — 1997
Vidao Messenger May 2015 - Present
Ortech Distributions June 2012 - September 2012
Khalsa Camp April 2006 - July 2010
Surdell Kennedy Taxi September 2007 - March 2010
TELUS June 2006 - October 2007
Skills
Management, Customer Satisfaction, Retail, Sales, Social Media Marketing, Program Management, JavaScript, Ruby on Rails, Agile Methodologies, Agile Project Management, Agile & Waterfall..., WordPress Design, WordPress, Photoshop, Agile Modeling, Software Project..., Software Documentation, Leadership, Strategic Planning
Education
The University of British Columbia 2013 — 2016
Bachelor of Science (BSc), Computer Science
Kwantlen Polytechnic University 2010 — 2013
Business, Management, Marketing, and Related Support Services
Kwantlen Polytechnic University
Bachelors, Business; Accounting; History; English, Social, Science
TELUS August 2014 - Present
Telus Mobility April 2001 - July 2014
Philippine Long Distance Telephone Company March 1990 - March 2001
Skills
Switches, Wireless, Telecommunications, UMTS, HSPA, Routing, CDMA, LTE, 3G, Networking, SS7, Core Network, Mobile Technology, TCP/IP, SIP, Cellular Communications
Education
Mapua Institute of Technology 1984 — 1989
BS Electronics and Communication Engineering
TELUS May 2014 - Present
Karo Group, Inc. July 2013 - April 2014
Electronic Arts March 2013 - July 2013
Tribal DDB April 2011 - March 2013
Blast Radius January 2011 - April 2011
Blast Radius November 2008 - December 2010
Blast Radius August 2007 - October 2008
Electronic Arts August 2006 - July 2007
Skills
Digital Strategy, Content Strategy, Digital Marketing, Social Media, Strategy, Social Media Measurement, User Experience Design, Analytics, Information Architecture, Omni-channel Planning, Creative Direction, Social Marketing, SEO, Market Research, Service Design, Competitive Analysis, Agile Methodologies, Primary Research, Idea Generation, Marketing Strategy, Media Planning, Public Relations, Usability Testing, Heuristic Analysis, Segmentation, Return on Investment, Persona Creation, Key Performance..., Lean Startup, Competitive & Trend..., Business Objective..., SWOT & GAP Analysis, Social Media Listening..., Persona Development, Segmentation Analysis, Customer Needs Mapping, Strategic Definition &..., High Value Scenario..., ROI Modelling, P/E/O Media Strategy, Community Cultivation..., Social Media Ideation, Feature Set Definition, Digital Ecosystem..., Governance &..., Social Media Listening, Social Media Measurment, Measurement & Analytics, User Pathway Development, Creative Concepting
Education
London Guildhall University 2000 — 2003
BSc, Music Technology
Shaw Communications July 2014 - Present
Koodo Mobile August 2011 - September 2013
TELUS June 2009 - August 2011
Bell 2001 - 2008
Rogers Communications 1996 - 2000
Skills
Team Leadership, Leadership, Leadership Development, Sales Management, Staff Development, Training, Employee Training, Customer Experience, Customer Service, Job Coaching, Operations Management, Cellular Communications, Retail, Retail Category..., Problem Solving, Human Resources, Sales Operations, Inventory Management, Manage Client..., Employee Engagement, Servant Leadership, Customer Retention, Customer Satisfaction, Hiring
Education
Grant Macewan University
Diploma, General Studies
Paul Kane high
ATB Financial November 2011 - Present
ATB Financial September 2008 - October 2011
ATB Financial March 2008 - September 2008
ATB Financial April 2006 - March 2008
ATB Financial 2005 - 2007
ATB Financial 1997 - 2004
TELUS 1996 - 1997
ED TEL Corporation 1995 - 1996
ED TEL Corporation 1991 - 1995
ED TEL Corporation 1990 - 1991
Skills
Business Requirements, Training, Requirements Gathering, HRIS, Business Analysis, Business Process, SharePoint, Business Process..., Visio, Software Documentation, Leadership, Vendor Management, Change Management, Performance Management
Education
Royal Roads University 2008 — 2008
Associate Certificate of Business Analysis, Associate Certificate
Northern Alberta Institute of Technology / NAIT 1997 — 1997
Internet Business Consultant, Certificate
Northern Alberta Institute of Technology / NAIT 1991 — 1991
Office Computer Specialist, Certificate
Northern Alberta Institute of Technology / NAIT 1985 — 1988
Computer Programming
Grant Macewan College 1983 — 1984
Administrative Assistant and Secretarial Science, General
Coast Capital Savings April 2015 - Present
Boardwalk Communications December 2014 - Present
Qtrade Financial Group November 2014 - December 2014
The University of British Columbia March 2014 - June 2014
Teck Resources Limited February 2012 - February 2014
TELUS November 2011 - February 2012
Ritchie Bros. Auctioneers October 2008 - November 2011
Superb Internet May 2007 - October 2008
MAKE Technologies Inc. - a Dell Company April 2003 - May 2007
Skills
Unix Administration, Windows Server, NAS, SAN, IP Networking, FreeBSD, Solaris, Red Hat Linux, SQL Server, Oracle SQL, MySQL, PostgreSQL, NetApp, EMC, Hitachi, Cisco Switches, HP Procurve, Netscreen, Load Balancing, Netbackup, Active Directory, JBoss, Weblogic, VMware, Virtualization, DNS, Apache, System Administration, Clustering, Windows Server 2008, Nagios, LDAP, Firewalls, Server Architecture, Storage, Data Center, Storage Area Networks, Shell Scripting, High Availability, Bash, Tomcat
Education
Kwantlen University College
BTech, Information Technology
Shanghai University
IT, Business Information Management
TELUS Communications January 2015 - Present
TELUS December 2013 - January 2015
TELUS January 2000 - December 2013
MicroAge Canada November 1993 - November 1999
Skills
Telecommunications, Product Management, Cross-functional Team..., Wireless, Service Delivery, Sales, Managed Services, Unified Communications, Management, Contract Negotiation, Outsourcing, Solution Selling, Cloud Computing, Product Marketing, Go-to-market Strategy, SaaS
Education
Lake Superior State University 1990 — 1993
BSc., Business - Management Concentration
Edelman Vancouver February 2014 - Present
Edelman Sydney January 2013 - January 2014
Edelman Melbourne August 2012 - January 2013
Edelman Vancouver January 2010 - August 2012
Crystal Clear Communications March 2009 - July 2011
TELUS April 2006 - February 2008
Telus Mobility October 2003 - April 2006
TELUS September 2002 - October 2003
Skills
Media Relations, Public Relations, Social Media, Brand Management, Product Marketing, Strategic Planning, Competitive Analysis, Project Management, Editing, Program Development, Strategic Communications, Integrated Marketing, Marketing Communications, Marketing Strategy, Sponsorship, Digital Project..., Social Media Marketing, Press Releases, Digital Marketing, Event Management, Digital Strategy, Account Management, Competitive Intelligence, Telecommunications, Pricing, Selling Skills, Marketing, Marketing Management, Positioning, Facebook, Google Analytics, Web Content Management, Web Analytics, Strategy, Blogging
Education
Langara College 2009 — 2009
Certificate, Public Relations
Simon Fraser University 1998 — 2002
Bachelor of Arts, Major in English, Minor in Business
M May 2015 - Present
TELUS December 2007 - Present
Telus Communications Inc December 2007 - Present
Direct Energy October 2005 - December 2007
Direct Energy Essential Home Services October 2005 - November 2007
Multi Channel Communications Inc April 2005 - October 2005
Multi Channel Communications Inc July 2003 - October 2005
Stream International August 2001 - July 2003
Stream International January 2001 - January 2002
Stream International August 2001 - December 2001
Skills
Incident Management, ITIL, Remote Management, Call Center, Vendor Management, Workforce Management, Contact Centre, Process Improvement, Business Process..., Avaya, Customer Experience, Inbound Marketing, Contact Centers, Business Analysis, Change Management, Remote Infrastructure..., Team Leadership, Service Delivery, Operations Management, Customer Satisfaction, BPO, IVR, Process Engineering, Outsourcing, Telecommunications, PMO, Telephony, Technical Support, IT Service Management, CTI, Sla, Negotiation, IT Management, Program Management, Project Planning, Start-ups, Team Management, Integration, Performance Management, Forecasting, CRM, Leadership, Troubleshooting, Resource Management, Strategic Planning, Cross-functional Team..., Capacity Planning, Management, Team Building, PMP
Education
Loyalist 1998 — 2001
Technology Diploma, Chemical Engineering
Loyalist College 1998 — 2000
Chemical, Engineering Technology; Business Administration; Agricultural Engineering Technology
Kemptville College 1995 — 1996
Alpha One Real Estate 2002 - Present
TELUS 2001 - 2002
Bell Canada 2000 - 2001
Voice Mobility 1999 - 2000
Cadvision 1996 - 1999
Internet Direct 1995 - 1996
Skills
Contract Negotiation, Marketing Strategy, Product Marketing, Real Estate, Product Development, Product Management, Internet Services, Network Design, Online Marketing, Network Administration, Web Design, Sales Support, Programming, Stage-Gate, Training & Development, Sales
Education
Kwantlen Polytechnic University 1994 — 1995
Certificate, Computer Systems Technician
TELUS Sr. Product ManagerTELUS Communications2000 - Present
Education
University of Alberta 1988 — 1990
Lakehead University 1986 — 1987
BAdmin, Marketing
TELUS August 2015 - Present
Rogers Communications 2015 - July 2015
TELUS 2014 - 2015
Allstream 2007 - 2013
Alcatel-Lucent 2005 - 2007
Intuit 2000 - 2004
Utel 1995 - 2000
Skills
Telecommunications, Wireless, VoIP, MPLS, IP, Integration, Cross-functional Team..., Unified Communications, Program Management, Project Management, Ethernet, Network Design, SIP, Mobile Devices, GSM, Vendor Management, WAN, Telephony, 3G, CDMA, Mobile Communications, Call Centers, BSS, SDH, Broadband, DWDM, Network Architecture, Switches, SS7, Network Engineering, Core Network, NGN, Networking
Education
Maastricht School of Management
MBA, General and Strategic Management
National Technical University of Ukraine 'Kyiv Polytechnic Institute'
M.Eng., Electronic Engineering
TELUS January 2013 - Present
TELUS June 2001 - December 2012
Skills
ITIL, Incident Management, Incident Analysis, Customer Experience, Customer Relations, Vendor Management, Client Retention, Customer Service, Client Experience, SLA, Sla, Customer Retention, Telecommunications, Go-to-market Strategy, Customer Satisfaction, Product Management, PMP, VoIP, Cross-functional Team...
Education
Grant MacEwan College 1998 — 1999
TELUS August 2010 - Present
TELUS August 2009 - July 2010
Syscom Consulting May 2006 - August 2009
Alcatel 2001 - 2006
Skills
vSphere, Hyper-V, Windows Server, Troubleshooting, SAN, NetApp, Disaster Recovery, Backup Exec, Citrix Metaframe, Terminal Server, Servers, VMware, Virtualization, ITIL, System Deployment, IT Operations, IT Management, Blackberry Enterprise..., Active Directory, Enterprise Architecture, Solution Architecture, Integration, IT Service Management, Citrix, Network Security, Storage, VMware Infrastructure, Server Architecture, Microsoft Technologies, VMware ESX, Information Technology, Microsoft Certified..., Data Center, Server Administration, Group Policy, Microsoft Exchange, Infrastructure, High Availability, Managed Services
Education
Kwantlen University College 1999 — 2001
Computer Information Systems
Red Hat November 2013 - Present
TELUS June 2008 - November 2013
AMD April 2003 - April 2008
ATI April 2003 - November 2006
Cogency Semiconductor May 2002 - April 2003
Intel September 1997 - May 2002
Ulter Systems December 1995 - September 1997
Skills
Security, Computer Security, Vulnerability Research, Vulnerability Management, Network Security, Application Security, Linux, Debugging, Reverse Engineering, TCP/IP, Cryptography, Testing, Hardware, Software Engineering, Networking, Firmware, TCL, Shell Scripting, C, Perl, Unix, Python, Software Development, C++
Education
Московский Государственный Университет им. М.В. Ломоносова (МГУ) 1991 — 1996
MSc, Mathematics
TELUS Communications September 2008 - Present
TELUS March 2007 - September 2008
Edmonton Catholic Schools September 1999 - February 2007
Government of Alberta 1998 - 1999
Education
Loyalist College
University of Alberta
Business Analyst Citation
TELUS August 1998 - Present
Skills
Business Analysis, Product Launch, Business Case, Requirements Gathering, Project Management, Requirements Analysis, Business Process..., Telecommunications, Vendor Management, Integration, Sales Management, PMP, New Business Development, Process Improvement, Corporate Communications, Agile Methodologies, Software Project..., Web Development, Social Media, Program Management, Wireless, Solution Architecture
Education
Laurentian University/Université Laurentienne 1994 — 1998
TELUS June 2014 - Present
TELUS April 2012 - May 2014
Ritchie Bros. Auctioneers September 2008 - March 2012
Ritchie Bros. Auctioneers January 2008 - August 2008
Skills
Deferred Compensation, HRIS, Onboarding, Performance Management, Employee Engagement, Employee Relations, Talent Management, Global Compensation, Job Design, Organizational Design, New Hire Orientations, Leadership Development, Succession Planning, HR Policies, Conflict Resolution, Organizational..., Employment Law, Workforce Planning
Education
Kwantlen University College 2004 — 2008
BBA, Human Resources
Telus Mobility November 1979 - Present
TELUS 1979 - Present
TELUS Business Solutions 1979 - Present
TELUS Communications 1979 - Present
Skills
Wireless, Telecommunications, Solution Selling, Direct Sales, Mobile Devices, B2B, Unified Communications, Cellular Communications, Strategic Planning, Change Management, Enterprise Software, Management, Strategy, CRM, New Business Development, VoIP, Managed Services, Business Development, Account Management, Entrepreneurship, Competitive Analysis, Selling, Strategic Partnerships, Sales Process, Salesforce.com, Sales Operations, Product Marketing, Customer Experience, Product Management, Channel Partners, Sales
Education
Lethbridge College 1982 — 1986
TELUS 2013 - Present
TELUS Communications February 2013 - May 2013
TELUS January 2000 - February 2013
Skills
Wireless, Product Marketing, Telecommunications, Marketing Strategy, Unified Communications, Product Management, B2B Marketing, Enterprise Software, Market Planning, Strategy, Management, Sales, Marketing, Strategic Partnerships, Vendor Management, Solution Selling, Cross-functional Team..., Go-to-market Strategy
Education
University of Alberta 1990 — 1993
Grant Macewan College
Telecommunications Management
TELUS March 2009 - Present
Skills
Workshop Facilitation, Lean Six Sigma, Lean Re-Design, Requirements Gathering, Project Management, Change Management, Business Process..., Process Improvement, Business Transformation, Business Process, Business Analysis, Project Delivery
Education
Kwantlen University College
Business Administration and Management, General
Simon Fraser University
Bachelor of Arts (BA), Psychology
TELUS July 2012 - Present
TELUS January 2012 - July 2012
TELUS June 2009 - January 2012
TELUS December 2007 - June 2009
Skills
Business Intelligence, Microsoft SQL Server, Telecommunications, Oracle, Business Analysis, .NET, Software Development, Data Warehousing, PL/SQL, C#, Project Management, SharePoint, Data Integration, TFS, ASP.NET, WPF, MS Analysis Services, MS Reporting Services, Reporting & Analysis, Reporting Systems, SQL Azure, Photoshop, Systems Analysis, SSIS, ETL
Education
Kwantlen University College 2003 — 2013
Bachelor of Technology, Information Technology
TELUS May 2012 - Present
Hewlett-Packard February 2011 - December 2011
TELUS November 2009 - May 2010
Shoppers Drug Mart November 2008 - October 2009
TELUS January 2008 - May 2008
Skills
Telecommunications, Business Analysis, Call Center, Vendor Management, Change Management, Customer Relations, Non-profits, Customer Service, Process Improvement, Team Leadership, Project Management, Networking, Project Planning, Nonprofits, Program Management, Call Centers, Project Delivery, Visio
Education
Lagos State University 1988 — 1992
Bachelor of Arts (Honours), History
TELUS August 2004 - Present
Telus Mobility January 2004 - Present
MSC Shipping Agency 1993 - 1998
Skills
Team Building, Coaching, Team Leadership, Telecommunications, Solution Selling, Customer Experience
Education
Lebanese American University 1988 — 1992
Bachelor's degree, Psychology AND EDUCATION
TELUS June 2014 - Present
Hewlett-Packard April 2011 - April 2014
Hewlett-Packard September 2009 - April 2011
HSBC September 2007 - September 2009
UST Global August 2005 - August 2007
Skills
Business Intelligence, Decision Support, Campaign Management, Marketing, Data Analysis, Analytics, Product Marketing, Market Analysis, Competitive Intelligence, Oracle, SAS, Predictive Analytics, Predictive Modeling, Data Mining, CRM, Analysis, Team Management, Project Management, Business Analytics, VBA, Business Analysis, SDLC, Requirements Analysis
Education
Mahatma Gandhi University 2001 — 2005
Bachelors in Technology
Marian Junior High School
City of Edmonton December 2012 - Present
Grant MacEwan University January 2011 - December 2012
TELUS July 2009 - December 2010
IBM September 2003 - June 2009
IBM Canada Ltd. 2003 - 2009
Skills
Team Leadership, Business Analysis, Time Management, Change Management, Microsoft Excel, Project Management, Customer Service, Microsoft Office, Team Building, SAP, Microsoft Word, Accounting, Organizational Behavior, Small Business, Emotional Intelligence, Leadership, Data Analysis, Market Research, Business Strategy, Strategy, Analysis, Business Development, Management, Marketing, Management Consulting, Performance Management, Program Management, Public Speaking
Education
Grant Macewan College 2011 — 2012
Bachelor of Commerce (BCom), Business, Management, Marketing, and Related Support Services, A
TELUS May 2013 - Present
eBay 2006 - 2009
eBay 2004 - 2009
Skills
E-commerce, Call Centers, Customer Experience, Online Advertising, SEO, Salesforce.com, Team Leadership, Online Marketing, Customer Satisfaction, Email Marketing, Account Management, Customer Service, Sales
Education
Kwantlen Polytechnic University 1999 — 2001
Engineering
MuseFind December 2014 - Present
CPA Canada (Chartered Professional Accountants Canada) June 2013 - Present
Vancouver Board of Trade June 2013 - Present
TELUS February 2013 - Present
TELUS January 2010 - January 2013
Teck Resources Limited January 2009 - December 2009
Shell September 2008 - December 2008
Teck Resources Limited January 2007 - August 2007
Deloitte Touche Tohmatsu June 2006 - September 2006
Skills
Financial Analysis, Financial Planning, People Skills, Financial Reporting, Analysis, IFRS, Internal Controls, Project Management, Project Planning, Negotiation, Business Process Mapping, Financial Modeling, Internal Audit, Financial Accounting, Sarbanes-Oxley Act, Hyperion Enterprise, Corporate Finance, Variance Analysis, Capital IQ, Equity Research, Leadership, Budgets, Finance, Account Reconciliation, Accounting, Cash Flow, Auditing, General Ledger, Financial Statements, Consolidation, Cost Accounting, Financial Risk, Business Valuation, Financial Statement..., Managerial Finance, Management, Process Improvement, Investments, Change Management, Strategic Planning, Forecasting, Competitive Analysis, Business Analysis, Performance Management, Microsoft Excel, Microsoft Office, Business Strategy, Team Leadership, Data Analysis
Education
CFA Institute 2009 — 2013
CFA Candidate, Finance
CA School of Business 2010 — 2012
Chartered Accountants (CA), Accountancy
The University of British Columbia 2006 — 2009
Bachelor of Commerce (B.Com.), Accounting (Co-op) Honours, 85.4 %
Langara College 2004 — 2006
University Transfer Program, Commerce, 4.13 out of 4.33 CGPA
Kolese Kanisius
TELUS July 2014 - Present
TELUS February 2008 - June 2014
Lillington Consulting September 2003 - January 2008
Met. Office 1992 - 2003
Skills
Telecommunications, Cloud Computing, Unified Communications, Solution Architecture, System Deployment, Enterprise Architecture, Managed Services, Integration, ITIL, IT Strategy, IT Service Management, Virtualization, Data Center, Disaster Recovery, Team Leadership, Management
Education
The University of Reading 1991 — 1992
M.Sc. Meteorology
Lancaster University 1987 — 1990
B.Sc. Hons. Geophysical Science
Cowes High
Westport Innovations May 2011 - Present
TELUS July 2009 - April 2011
Syscom Consulting July 2002 - July 2009
Westport Innovations May 2000 - July 2002
Education
Langara College
ARAMARK September 2009 - Present
Randstad Temporary Staffing September 2009 - Present
Aramark Sports and Entertainment January 2009 - Present
TELUS December 1994 - March 2010
2009-2010 September 2009 - February 2010
TELUS Corporation January 1994 - January 2009
Dr January 1990 - January 1994
Education
Langara College 2010 — 2010
Office Workers Program
TELUS June 2010 - Present
Virgin Media August 2008 - October 2009
Skills
Cisco Technologies, Firewalls, WAN, VoIP, Switches, OSPF, Network Design, BGP, Security, MPLS, Juniper, Routing, LAN-WAN, Telecommunications, Data Center, Routers, VPN
Education
London South Bank University 2004 — 2006
Msc, Telecommunication and Computer Networks Engineering
NED University of Engineering and Technology
Redrock Camps August 2014 - Present
Grant MacEwan University July 2011 - August 2014
Independent Human Resources Consultant November 2009 - July 2011
Neiman Marcus Direct (Quality Call Care Solutions) April 2005 - March 2009
TELUS January 2005 - March 2005
Skills
Recruitment/Retention, Benefits Administration, Employee Relations, Performance Management, Return to Work, Development & delivery..., Professional..., Classification, Coaching, HR Policies, Leadership, Personnel Management, Team Building, Human Resources, Policy, Employee Engagement, Onboarding, Recruiting, Succession Planning
Education
The University of Lethbridge 2004 — 2008
Bachelor, Management
Grant Macewan College 2002 — 2004
Human Resources Management Diploma, Human Resources
TELUS July 2012 - Present
TELUS April 2003 - July 2012
TELUS January 1992 - April 2003
TELUS February 1988 - January 1992
Skills
Performance Management, Team Leadership, Leadership, Management, Employee Engagement
Education
Northern Alberta Institute of Technology / NAIT 1984 — 1985
Grant Macewan College
Paralegal, Legal Assistant/Paralegal
Playwrights Theatre Centre June 2014 - Present
PuSh International Performing Arts Festival 2009 - May 2014
Freelance 2006 - 2013
HIVE 3 2010 - 2010
PuSh International Performing Arts Festival June 2008 - March 2009
Cirque du Soleil - Corteo 2008 - 2008
TELUS 2006 - 2008
Navitas Naturals Canada 2005 - 2008
Cirque du Soleil - Varekai 2006 - 2006
Rogers Communications 1999 - 2005
Skills
Production Managment, Arts Administration, Performing Arts, Festivals, Theatre
Education
Simon Fraser University 2004 — 2006
BA, Sociology
Kwantlen Polytechnic University 2000 — 2003
TELUS October 2010 - Present
Aguila 2008 - 2010
Innua 2005 - 2008
Consultant May 2004 - July 2005
Bell 1989 - 1999
Skills
Performance Management, Workforce Planning, Succession Planning, Labor Relations, Employee Engagement, Human Resources, Change Management, Coaching, Employee Relations, Team Leadership, Leadership
Education
Laurentian University/Université Laurentienne 1994 — 1996
Master of Business Administration (MBA)
The University of Western Ontario 1985 — 1989
Bachelor of Science - Kinesiology
TELUS 2012 - Present
Principle Inc. 2011 - 2012
Principle Inc. 2009 - 2011
Skills
XML, JavaScript, HTML, JSON, Linux, XSLT, Git, Subversion, HTML5, jQuery, AJAX, CVS, CSS, DHTML, Android, Python, Mac OS X, Django, Mootools, XSL-FO, Cocoon, Mercurial, Windows, Front-end Development, Web Applications, Programming, LAMP, Cross-browser..., XHTML, XSL, Apache
Education
Lakehead University 2006 — 2008
M.Sc. in Engineering, Electrical and Computer Engineering
TELUS December 2013 - Present
TELUS January 2011 - December 2013
TELUS April 2006 - January 2011
TELUS February 2002 - April 2006
Skills
Telecommunications, IPTV, IP, Troubleshooting, Broadcast, VoIP, Call Center, Network Design, TCP/IP, Networking
Education
Northern Alberta Institute of Technology 2007 — 2010
Communication Technician
Grant Macewan College 2000 — 2002
Information Technology & Systems Management
TELUS May 2012 - Present
Payfirma Corporation January 2012 - April 2012
Payfirma Corporation May 2011 - January 2012
Education
Kwantlen University College 2009 — 2011
Marketing Management Diploma, Marketing
TELUS November 2010 - Present
TELUS 2006 - 2010
Skills
Telecommunications, Wireless, Software Project..., Project Delivery, Integration, Project Management, Vendor Management, Project Portfolio..., Business Analysis, Program Management, Requirements Analysis, Service Delivery
Education
Simon Fraser University 1996 — 1999
Bachelor of Arts (BA), Economics
Kwantlen University College 1993 — 1996
Associate's degree, Business Administration and Management, General
AMA November 2013 - Present
TELUS February 2013 - October 2013
Telus Communications Inc. January 2008 - February 2013
TELUS Communications Inc 1998 - 2008
Skills
System Administration, Unix, Data Modeling, ITIL, Oracle, Windows Server, Disaster Recovery, High Availability, Enterprise Architecture, SharePoint, Databases, Integration, Requirements Analysis, Systems Analysis, System Deployment, Database Design, Data Warehousing, Solution Architecture, Requirements Gathering, Linux, AIX, Software Documentation, PL/SQL, Database Administration
Education
Grant Macewan College
Microcomputer Specialist
University of Alberta
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
Quantum Fencing Sales ManagerQuantum FencingMay 1998 - Present
TELUS January 1988 - May 2000
Skills
Contract Negotiation, Sales, Customer Satisfaction, Management, Purchasing, Negotiation, Customer Service, Selling, Payroll, Microsoft Excel, Outlook
Education
Grant Macewan University 1992 — 1993
Accounting and Related Services
TELUS Business Solutions August 2011 - Present
TELUS April 2008 - August 2011
Skills
Business Analysis, Telecommunications, Data Center, ITIL, Vendor Management, SQL
Education
CFA 2011 — 2014
Complete CFA exams
UBC 2003 — 2006
Bachelor of Science (B.Sc.), Statistics and Computing Science
Kwantlen Polytechnic University 2001 — 2002
Bachelor's degree, University Transfer
Ricoh Canada Inc. June 2008 - Present
TELUS June 1996 - June 2007
Skills
Solution Selling, Managed Print Services, Print Management, Document Management, Consultative Selling, Selling
Education
Langara College 1980 — 1982
Marketing and Sales, Business
TELUS July 2011 - Present
TELUS September 2007 - July 2011
Skills
Team Leadership, Program Management, SDLC, Requirements Analysis, ITIL, Business Analysis, Business Process..., Project Management, Telecommunications, Cross-functional Team..., Change Management
Education
International Association of Information Technology Asset Managers 2010 — 2010
Certified Hardware Asset Management Professional
Loyalist College 1989 — 1991
General Arts and Science, Journalism
TELUS September 2013 - Present
Dassault Systemes October 2010 - June 2013
Gemcom Software International October 2010 - July 2012
Skills
Cisco Technologies, VMware, Data Center, Virtualization, Disaster Recovery, Windows Server, Microsoft Exchange, Cloud Computing, Integration, VMware ESX, BGP, SharePoint, Network Security, VPN, Network Architecture, Firewalls, ITIL, Enterprise Software, Routers, Cisco IOS
Education
Lynchburg College 1982 — 1986
BA, Communication, General
TELUS July 2011 - Present
Globe Telecom December 2000 - April 2011
Globe Telecom June 1996 - December 2000
Skills
2G, UMTS, 3G, SDH, GSM, LTE, GPRS, NSN, Core Network
Education
Mapua Institute of Technology 1987 — 1992
Bachelor's degree, Electronics and Communications Engineering