TELUS Company
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
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TELUS Employees
TELUS October 2010 - Present
TELUS March 2010 - October 2010
TELUS April 2009 - March 2010
Future Shop January 2008 - April 2009
Christian411 September 2006 - February 2009
Future Shop October 2004 - December 2007
Skills
Marketing Strategy, Digital Communication, Digital Marketing, Creative Problem Solving, Graphic Design, Team Building, Training, Call Centers, Telecommunications, Advertising, Online Advertising, Online Marketing, Vendor Management, Multi Tasking, Customer Retention, Customer Service, People Skills, Event Planning, Coordinating Events, Event Management, Bookkeeping, Time Management, Retail, Buyers
Education
University of Toronto Mississauga
Honours Bachelor of Science, Communications, IT and Psychology
University of Toronto
Advertising
Sheridan College
Digital Communications
ICA
Business Administration and Management, General
TELUS March 2015 - Present
TELUS June 2013 - March 2015
Best Buy Canada April 2012 - May 2013
Nokia April 2008 - February 2012
Nokia April 2005 - April 2008
Nokia November 2002 - April 2005
Motorola December 1998 - November 2002
Pegah Computer Co. 1993 - 1998
Skills
Agile Methodologies, PMP, SDLC, Software Project..., Agile Project Management, Program Management, Project Planning, Software Development, Telecommunications, Management, Project Management, Scrum, Mobile Devices, Software Engineering, Process Improvement, MS Project, Product Development, Leadership, Wireless, Team Leadership, Mobile Technology, PMO, Cross-functional Team..., Requirements Analysis, Analysis, Vendor Management, Unix, Software Design, Business Analysis, Perl, Integration, Project Portfolio..., Planning, Agile, Virtual Teams, Technology Development, Technology Design, Developing Client..., Product Management, Release Management, Requirements Management, Mobile Applications, E-commerce, Resource Management, Business Relationship..., Process Development, Supplier Relationship..., Strategic Communications, Mentoring, Coaching
Education
The University of British Columbia
MEng, Electrical & Computer Engineering
Shahid Beheshti University
BSc, Computer Software Engineering
Canadian Board Diversity Council/ Conseil canadien pour la diversité administrative 2013 — 2013
Board Governance Education Program, CBDC Certificate
TELUS April 2014 - Present
Cinderella Weddings January 2006 - Present
Scotia Dealer Advantage July 2013 - April 2014
Scotia Dealer Advantage October 2006 - April 2014
Skills
Event Planning, Event Management, Time Management, Wedding Planning, Weddings, Customer Service, Fundraising, Project Management, Budgets, Social Media, Public Relations, Social Networking, Social Media Marketing, Entrepreneurship, Trade Shows, Coaching, Public Speaking, Leadership, Team Leadership, Management
Education
Simon Fraser University 2000 — 2005
BA, French
Vancouver Technical Secondary 1997 — 2000
Bachelor of Arts (B.A.), French Language and Literature
Groundswell Group Inc April 2013 - Present
Ravenspur Developments Inc. November 2007 - Present
Bullrise Solutions Inc. May 2001 - Present
Bullrise Solutions, Inc. July 2010 - April 2013
BC Hydro 2010 - 2012
Ritchie Bros. Auctioneers November 2008 - December 2009
PHSA January 2008 - December 2008
xwave 2007 - 2008
Telus 2005 - 2006
in4tek Ltd 1999 - 2002
Skills
Integration, SDLC, Business Analysis, Software Project..., MS Project, Project Management, Program Management, Requirements Analysis, SOA, Business Process, SharePoint, IT Management, Business Process..., Vendor Management, CRM, Change Management, Agile Methodologies, ERP, Management, Leadership
Education
Simon Fraser University 1990 — 1995
BA, Economics
TELUS January 2013 - Present
TELUS Business Solutions June 2007 - January 2013
Skills
Solution Selling, Direct Sales, Account Management, Telecommunications, Wireless, Sales Process, Salesforce.com, Managed Services, B2B, New Business Development, Unified Communications, Key Account Management, Channel, Sales, Mobile Devices, Customer Experience, Customer Retention, Selling, VoIP, Strategic Partnerships, Product Marketing, Cold Calling, CRM, Sales Presentations, Lead Generation
Education
Sheridan College 2002 — 2005
Business, Sales and Marketing
Canuck Place Children's Hospice December 2014 - Present
Simon Fraser University Men's Hockey Team September 2012 - Present
WCCMT - West Coast College of Massage Therapy March 2014 - December 2014
WIL, Simon Fraser University January 2011 - March 2014
TELUS January 2012 - August 2012
Canucks Sports and Entertainment September 2010 - December 2010
Patti Falconer Agencies November 2006 - June 2007
Skills
Social Media, HTML, Writing, Volunteer Management, Blogging, Photoshop, Editing, Research, Photography, Marketing Communications, Public Relations, Advertising, Newsletters, Event Planning, Social Media Marketing
Education
Simon Fraser University 2008 — 2013
BA, Communications, Publishing
Westview Secondary School 2002 — 2007
TELUS November 2011 - Present
TELUS March 2010 - November 2011
TELUS September 2007 - March 2010
Bell January 2007 - September 2007
Skills
Unified Communications, Direct Sales, Salesforce.com, Sales Operations, Solution Selling, Cisco Technologies, Customer Service..., Product Training, Nortel, Wireless, Fibre, VoIP, Telephony, MPLS, Team Leadership, Customer Experience, Telecommunications, Management
Education
Seneca College of Applied Arts and Technology 2000 — 2003
International Business
First Nations Health Authority November 2014 - March 2015
Boeing Canada — AeroInfo October 2013 - August 2014
TELUS September 2012 - May 2013
Vancouver Coastal Health February 2012 - July 2012
BC Hydro August 2011 - December 2011
ACR Systems Inc. December 2007 - July 2011
ACR System Inc October 2004 - November 2007
Chancery Software October 2003 - April 2004
Independent Consultant for Compaq - Nortel and Group Bull Resellers January 1994 - June 2002
Microsoft Distributer January 1992 - January 1994
Skills
Agile Methodologies, Integration, SDLC, Requirements Analysis, Business Analysis, Business Intelligence, Software Development, SharePoint, CRM, Microsoft SQL Server, Databases, Enterprise Architecture, PMP, Requirements Gathering, Data Migration, Windows Server, Product Management, Software Documentation, User Interface Design, Use Case, UML, Data Analysis, Tableau, Project Management, RFP, RFI, Business Process...
Education
The University of British Columbia 2005 — 2006
PMP, Project Management
Sharif University of Technology 1984 — 1989
B.Sc, Mathematics & Computer Science
Criteo January 2015 - Present
Google August 2013 - January 2015
On Family Sabbatical July 2012 - June 2013
Kijiji, an eBay Company January 2009 - June 2012
TELUS June 2001 - October 2008
Skills
Online Advertising, Digital Marketing, Digital Media, Advertising, Mobile Devices, Digital Strategy, Advertising Sales, Sales, Integrated Marketing, Web Analytics, Strategy, SEM, Mobile Marketing, Management
Education
Sheridan College
SAP Canada August 2010 - Present
SAP Canada May 2010 - August 2010
Star Solutions (Formerly UTStarcom Canada) 2007 - May 2010
Top Producer Systems April 2006 - March 2007
Telus March 2005 - April 2006
VTech Engineering Canada September 2004 - March 2005
Nokia January 2004 - September 2004
Rational Software 1996 - 2003
MDSI 1993 - 1996
MDA 1991 - 1995
Skills
Process Development, Software Configuration..., CVS, Release Management, Linux, Software Development..., SDLC, Agile Methodologies, Software Project..., Process Simulation, Testing, Configuration Management, Integration, Change Management, Project Management, Software Engineering, Software Development, Business Process, ClearCase, Requirements Gathering
Education
Simon Fraser University 1980 — 1984
B.Sc.
TELUS July 2012 - Present
BMC Software India Pvt Ltd October 2008 - July 2012
BMC Software October 2006 - October 2008
Skills
Business Objects, Dashboard, Databases, SQL, Business Intelligence, Requirements Analysis, Business Analysis, Enterprise Software, ITIL, ITIL v3 Foundations..., System Testing, Data Warehousing, Microsoft SQL Server, Operating Systems, SDLC, BMC Remedy, IT Service Management, Requirements Gathering, Testing, Integration, Quality Center, Business Process, HP Quality Center
Education
Shivaji University 2002 — 2006
B.E., Computer Science & Engineering
TELUS February 2007 - Present
Timothy's World Coffee September 2005 - September 2007
Skills
Customer Service, Microsoft Office, Mac OS X, Windows, Twitter, Facebook, Pinterest, Marketing, Marketing Strategy, Social Media Marketing, Digital Marketing, Merchandising, Visual Merchandising, Communication, Marketing Communications, Team Leadership, Leadership, Leadership Development, Sales, Sales Management, Sales Operations, Client Development, Client Counseling, Always Punctual, Team-oriented, Independent Thinking, Business Innovation, Supportive, Social Media, Social Networking, Time Management, OS X, Team Building, Corporate Communications, Coaching, Mobile Devices, Wireless, Inventory Management, Direct Sales, Customer Experience, Teamwork
Education
Seneca College of Applied Arts and Technology 2009 — 2012
Advanced Diploma, Business Administration Marketing (Management Specialization)
TELUS 2007 - Present
TELUS 2007 - 2008
TELUS 2001 - 2006
TELUS 2000 - 2001
TELUS 1996 - 2000
TELUS 1994 - 1996
SRI Strategic Resources Inc February 1992 - February 1994
Information Builders 1990 - 1992
DMR Consulting February 1988 - February 1990
Woodward's February 1983 - February 1988
Skills
Integration, Business Process, Solution Architecture, Requirements Analysis, Systems Analysis, Business Analysis, Requirements Gathering, Software Project..., Telecommunications, Unix, Enterprise Architecture, ITIL v3 Foundations...
Education
Sheridan College 1980 — 1982
EDP, Data processing
Queen Elizabeth Park High School (QEP)
TELUS March 2012 - August 2012
Innovapost May 2011 - August 2011
RBC September 2010 - December 2010
Davis & Henderson January 2010 - April 2010
AZ3 Enterprises April 2003 - June 2006
Data Solutions January 2000 - June 2003
Skills
SQL, C#, Databases, Troubleshooting, Windows, Visio, ASP.NET, JavaScript, HTML, Visual Studio, Operating Systems, SQL Server
Education
Sheridan College 2008 — 2011
Advanced Diploma, Computer Systems Technology (Co-op) with HONOURS
Technical Industrial Institute 1997 — 1999
Diploma, Mechanical Engineering Technologist Diploma
The Barber Studio April 2013 - Present
TELUS November 2011 - May 2013
Wal-Mart Canada April 2006 - November 2011
Skills
Account Management, Customer Service, Inventory Management, Leadership, Marketing, Marketing Communications, Merchandising, Microsoft Excel, Microsoft Office, Microsoft Word, Project Management, Retail, Sales, Sales Management, Social Media, Team Leadership, Teamwork, Time Management
Education
Sheridan College 2007 — 2010
Advanced Business Diploma, Business Admin - Marketing
TELUS May 2011 - Present
Sport Bomb Network March 2011 - Present
Examiner.com August 2010 - Present
Citizens for the Advancement of Community Development (CACD Canada) January 2009 - March 2014
The Mississauga News March 2009 - January 2013
Town Crier August 2010 - February 2011
The Hockey News September 2008 - July 2009
The Medium June 2007 - July 2009
Skills
Copy Editing, Blogging, Writing, News Writing, Newspapers, Editing, Team Leadership, Journalism, Web Content, Strategic Communications, Publishing, Adobe Creative Suite, Social Media, Corporate Communications
Education
University of Toronto Mississauga 2004 — 2009
H.B.A, Professiona Writing, Communications and Journalism and Design/Communications/Information Technology
Sheridan College 2005 — 2008
Diploma, Digital Communications and media
TELUS May 2011 - Present
TELUS October 2008 - May 2011
TELUS May 2006 - October 2008
ADCOM / TELUS December 2002 - May 2006
ADCOM / TELUS March 1999 - December 2002
iRoom Systems Group October 1996 - March 1999
Skills
Process Scheduler, Troubleshooting, Technical Support, Sales, Programming, Networking, Cabling
Education
Sheridan College 1992 — 1995
Computer Science, Computer Science
CIBC May 2014 - Present
Freelance June 2013 - February 2014
TELUS January 2009 - June 2013
Franklin Templeton Investments May 2008 - October 2008
The Home Depot April 2008 - May 2008
Hudson's Bay Company September 2005 - January 2006
Skills
jQuery, CSS, Troubleshooting, HTML, JavaScript, Computer Hardware, Software Installation, Microsoft Office, Responsive Design, Employee Training, Computer Troubleshooting, Photoshop, CSS3, CMS, Visio, MS Access, Vlookup, MS Excel Pivot Tables
Education
Seneca College of Applied Arts and Technology 2006 — 2007
Associate's degree, Business Administration and Management, General
University of Toronto at Scarborough 2001 — 2005
Computer Science, Economics
Nytric Limited June 2013 - Present
Nytric Limited September 2012 - December 2012
Nuvation January 2012 - April 2012
Magna E-Car Systems May 2011 - September 2011
TELUS August 2010 - December 2010
TTC January 2010 - April 2010
Skills
Battery Management..., Electronics Hardware..., PCB layout design, Battery Charger, PCB design, Schematic Capture, Altium Designer, Simulink, Lithium-ion Batteries, Analog Circuit Design, Digital Circuit Design, High Speed Digital
Education
University of Waterloo 2013 — 2016
Master of Applied Science (MASc), Electrical Engineering
University of Waterloo 2008 — 2013
Bachelor of Applied Science (BASc), Electrical Engineering
Seneca College of Applied Arts and Technology 2010 — 2010
Certificate of Completion, AutoCAD 2010 for the Professional
Aluminart Products Limited 2013 - Present
TELUS November 2006 - September 2010
Skills
C#, .NET, Java, Web Development, SQL, JavaScript, CSS3, HTML 5, jQuery, Mobile Web Design, RDBMS, Mobile Devices
Education
Sheridan College 2011 — 2012
Ontario College Diploma, Computer Programming
Sanjel Canada Ltd. September 2014 - April 2015
Sanjel Canada Ltd. September 2013 - August 2014
Owl Moon Environmental April 2013 - September 2013
Hatfield Consultants April 2012 - April 2013
TELUS January 2011 - June 2011
University of Alberta May 2010 - September 2010
Peace River Coal May 2007 - September 2007
Skills
Customer Service, Data Entry, Report Writing, Regulatory Requirements, Research, Office Administration, Workplace Safety, Environmental..., Water Quality, Environmental Compliance, Ecology, Water, Environmental Impact..., Environmental Science, Aquatic Ecology, Biodiversity, Field Work, Birds, Fish, Laboratory, Habitat Restoration
Education
University of Alberta 2004 — 2008
Bachelor of Science (B.Sc.), Zoology/Animal Biology
Seneca College of Applied Arts and Technology 2013 — 2014
Occupational Health and Safety Certificate, Occupational Safety and Health Technology/Technician
Vancouver Island University 2011 — 2012
Post-Degree Advanced Diploma, Fisheries and Aquaculture
CIBC March 2014 - Present
Office of the Information and Privacy Commissioner - Ontario, Canada September 2012 - March 2014
Bombardier Aerospace March 2012 - August 2012
Morrison Hershfield July 2011 - January 2012
TELUS February 2011 - June 2011
CTV August 2001 - July 2010
Horn and Associates March 2000 - July 2001
Nu-Life Nutrition Inc May 1999 - March 2000
Comsec Property Management January 1992 - August 1997
Education
Seneca College of Applied Arts and Technology 1997 — 1999
Merchandising, Faculty of Business
BCELLULAR COMMUNICATIONS INC. October 2005 - Present
P3K Solutions October 2012 - September 2013
Ellesmere Medical Health Care Centre August 2011 - October 2012
TELUS 2005 - 2010
Skills
Telecommunications, Managed Services, Business Development, Wireless, Product Management, Management, New Business Development, Sales Management, Leadership, Marketing, VoIP, Sales, Channel, Solution Selling, Sales Process, Unified Communications, Direct Sales, Strategic Partnerships, Account Management, Competitive Analysis, Product Marketing, Enterprise Software, SaaS, Channel Partners, Cloud Computing, Project Management, Team Leadership
Education
Sheridan College
Computer Programming/ Telecom
Unity Connected Solutions January 2015 - Present
Scotiabank May 2013 - January 2015
TELUS January 2011 - May 2013
TELUS July 2008 - January 2011
Branttel Networks 2006 - 2008
Globalstar 2002 - 2006
Skills
Telecommunications, IP, Wireless, Deployment, Integration, Architecture, Switches, Wireline, Linux, Vendor, Network Administration, System Administration, Troubleshooting, VoIP, Wireless Networking
Education
Sheridan College 2002 — 2005
Telecommunication Technology
Meadowvale SS
TELUS May 2015 - Present
TELUS September 2013 - May 2015
TELUS February 2012 - September 2013
TELUS January 2011 - February 2012
Think! Social Media, Vancouver, BC June 2010 - August 2010
Roland Canada, Richmond, BC June 2007 - August 2009
Oxford University, CPD, Health Sciences, Oxford, UK June 2006 - March 2007
The Peak Student Newspaper, Simon Fraser University, Burnaby, BC September 2004 - June 2006
Education
The University of British Columbia 2009 — 2010
MBA, Marketing specialization, Accounting sub-specialization
Simon Fraser University 2001 — 2006
BA, Honours, Communication, Business Minor
Power Yoga Canada August 2013 - Present
Telus Mobility May 2012 - May 2013
TELUS February 2007 - May 2012
Skills
Solution Selling, Direct Sales, Telecommunications, Account Management, Wireless, Managed Services, Sales Process, Salesforce.com, Unified Communications, B2B, New Business Development, Selling, Sales Management, Strategic Partnerships, Channel Partners, Customer Experience, CRM, Management, Sales Operations
Education
Sheridan College 1995 — 1996
Certificate, Business Administration and Management, General
Purdys Chocolatier 2015 - 2015
The University of British Columbia September 2013 - December 2014
Europa August 2012 - August 2013
TELUS February 2011 - July 2012
The University of British Columbia August 2007 - February 2012
TELUS February 2011 - July 2011
TELUS January 2010 - January 2011
TELUS April 2009 - December 2010
VANOC February 2010 - March 2010
Canadian Blood Services June 2009 - November 2009
Skills
Business Analysis, Green IT, Cross-functional Team..., Stakeholder Engagement, Requirements Gathering, Business Requirements, SDLC, Requirements Analysis, Business Process, Business Planning, Business Strategy, Sustainable Business, Consultancy, Software Development, Project Management, Strategy, Team Leadership, General Awesomeness, Process Improvement
Education
Surabaya International School
Vancouver School Board
Simon Fraser University 2011 — 2012
Certificate in Applied Business Analysis, Business Analysis
The University of British Columbia
Bachelor of Science, Computer Science with Co-op, Minor in Commerce
The Southport School, Gold Coast, Australia
High School Diploma
TELUS April 2012 - Present
TransLink October 2010 - March 2012
Wilcox Group 2001 - September 2010
The Insight Group 2000 - 2001
Education
Simon Fraser University 1996 — 2000
Bachelor of Applied Science, Communication
Rebel Networks Inc December 2004 - Present
Look Communications December 2003 - December 2005
TELUS 2000 - 2003
Rhythms NetConnections March 1998 - October 2000
Skills
Managed Hosting, Business Integration, Mergers, Servers, Telecommunications, Cloud Computing, Sales Operations, Managed Services, Mergers & Acquisitions, SaaS, Strategic Partnerships, Sales, Product Management, Information Technology, Data Center, Business Development, CRM, Team Leadership, Strategy, Wireless Networking
Education
Sheridan College 1986 — 1990
Cert. Engineering Technologist, Mechanical Engineering
Sheridan College 1986 — 1990
Mechanical Engineering, Mechanical Engineering
TELUS April 2014 - Present
TELUS February 2007 - April 2014
Citi March 2006 - February 2007
TD Bank Group June 2001 - March 2006
Skills
Telecommunications, Wireless, SIP, Call Center, Financial Accounting, Billing Process, Problem Solving, Multitasking Skills, Email, Microsoft Excel, Program Management, Troubleshooting, Customer Experience, Service Delivery, Networking, Business Analysis, Process Improvement, Call Centers
Education
Sheridan College 2006 — 2007
CSI, Criminology, & Speech For Justice Professional, Police Studies
St. Marguerite D'Youville 1998 — 2000
Graduate
TELUS July 2013 - Present
Canadian Tire March 2008 - August 2013
Subway September 2005 - March 2008
CLB Media March 2005 - March 2005
Skills
Customer Service, Time Management, Teamwork, Customer Satisfaction, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Critical Thinking, Organization, POS, Efficiency, Analytical Skills, Canadian Securities..., Auditing, Leadership, Strategic Thinking, Priority Management, Work Under Minimal...
Education
Sheridan College 2009 — 2012
Advanced Diploma, Finance
Erindale Secondary School
TELUS May 2012 - Present
Fanexpo September 2015 - September 2015
MFDA March 2008 - February 2012
Voloper Creations Inc. 2005 - 2008
Ticketmaster Canada 1999 - 2005
Skills
Windows XP and 7 Support, •IBM Tivoli Storage..., RSA Security admin..., •LANDesk O/S Imaging &..., Meridian Call Pilot..., Active Directory, Ironport, IBM Workstation builds..., TCP/IP Troubleshooting, Help Desk Support, Purchasing, Ecopy Support for Xerox..., Blackberry Support, Blackberry Enterprise..., VERITAS NetBackup..., Windows 7 Migration, TCP/IP, Blackberry, Troubleshooting, System Administration, Servers, Data Center, Blackberry Enterprise..., Software Documentation, BMC Remedy, System Deployment, Microsoft Exchange, IT Operations, Management, Citrix, Windows 7, Windows, Information Technology, VPN, Technical Support, Software Installation, Routers
Education
ituniversityonline.com
640-822 Cisco ICND1 CCENT - Interconnecting Cisco Networking Devices, Information Technology
Global Knowledge 2011 — 2011
Course, Windows 7, Enterprise Desktop Support Technician
Global Knowledge 2010 — 2010
Courses, Understanding Network Fundamentals
Seneca College of Applied Arts and Technology 2004 — 2007
Computer Networking & Technical Support, CNS
TELUS July 2011 - Present
TELUS July 2007 - July 2011
Best Buy Canada 2005 - 2007
Rogers Communications 2004 - 2005
Skills
Microsoft Office, Solution Sales, Training & Development, Customer Relationship..., Priority Management, Presentation and..., Process Improvement, Strategic Planning &..., Territory Management, High Technical Aptitude, Customer Service, Telecommunications, Retail, Wireless, Budgets
Education
Sheridan College 2005 — 2007
Advanced Diploma - Business of Administration Marketing, Business Administration Marketing
TELUS March 2012 - Present
TELUS January 2011 - June 2012
TELUS Communications June 2008 - January 2011
Teligence August 2007 - June 2008
Rona Revy Inc. 2005 - 2007
Rona Revy Inc. 2005 - 2006
Simon Fraser University Career Management Centre 2004 - 2005
Skills
Cross-cultural, Fluent in Cantonese, Fluent in Mandarin, Project Management, Performance Management, Marketing, Marketing Communications, Marketing Strategy, Coaching, Employee Relations, Event Planning, Strategic Planning, Customer Service, Business Strategy, Event Management, Product Management, Business Analysis, Research, Recruiting, Project Planning, Management, Product Marketing, Program Management
Education
Simon Fraser University 2003 — 2006
Bachelor of Business Administration, Marketing and Human Resources
Shanghai International Studies University 1999 — 2002
English Language & Literature
Monitech April 2015 - Present
Gentlemen of York June 2014 - Present
Virgin Mobile Canada September 2010 - March 2015
Bell November 2012 - May 2013
Koodo Mobile September 2008 - September 2010
Future Shop March 2008 - August 2008
TELUS April 2007 - March 2008
CHUM Radio Ottawa-Division of Bell Media August 2007 - January 2008
Skills
Customer Experience, Sales Management, Sales, Direct Sales, Telecommunications, Customer Satisfaction, Sales Operations, Retail, Account Management, Customer Service, Merchandising, Wireless, Team Leadership, B2B, Team Building, Team Management, Customer Retention, Time Management, Inventory Management, Leadership, CRM, Mobile Devices, Management, Marketing, Social Media, Store Management, Project Management, Recruiting
Education
Sheridan College 2013 — 2014
Business Analysis Certificate, Business Analysis
St. Lawrence College 2005 — 2007
Diploma, Business Marketing
Humanising Data May 2014 - Present
Simon Fraser University November 2013 - May 2014
TELUS May 2010 - March 2013
TELUS Communications January 2009 - May 2010
Kimberly-Clark July 2008 - August 2008
Labatt Breweries of Canada January 2007 - April 2007
Skills
Voice of the Customer, Building Relationships, Web Project Management, Web Analytics, Excel, Pivot Tables, Business Process..., Negotiation, Collaborative, Data Presentation, Group Presentations, Data Analysis, Business Analysis, Text Analytics, Process Mapping, Project Coordination, Data Visualization, Process Automation, Language Skills, conversational French, conversational Spanish, Conversational Japanese, Web Development, Consumer Insights, Customer Experience, Customer Focus, Innovative Problem..., International Business, Nielsen, Quantitative Analysis, Qualitative Market..., Outstanding Customer..., Customer Experience..., Customer Service, Customer Insight, Microsoft Excel, Analytics, Qualitative Research, Telecommunications, Marketing, Product Management, Project Management, Business Case, Language Development, Business Strategy
Education
Simon Fraser University 2001 — 2006
BBA, Business Adminstration - Marketing & Management Science
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2005 — 2005
International Exchange Program, International Business, Spanish, Mexican Culture
TELUS October 2000 - March 2010
407 ETR September 1998 - October 2000
Skills
Customer Satisfaction, Coaching, Customer Service, Management, CRM, Video Conferencing, Program Management, Leadership, Change Management, Time Management, Teamwork, Training, Team Building, Project Management, Vendor Management, Sales, Team Leadership, Account Management, Telecommunications, Customer Experience, New Business Development, Negotiation, Troubleshooting, Product Management, Competitive Analysis, Call Centers, Analysis, Business Strategy
Education
Seneca College of Applied Arts and Technology 2010 — 2011
Certificate, Adult Education:Teacher/Trainer Development
Vaughan Road Collegiate Institute 1976 — 1980
School Graduate Diploma
TELUS February 2014 - Present
The Acquisition Group Enterprises September 2012 - February 2014
TELUS October 2011 - August 2012
TELUS January 2007 - October 2011
Shaw Communications November 2000 - November 2006
Rogers Communications Inc. April 2000 - November 2000
Computer City 1996 - 1999
Indigold Software 1994 - 1996
Skills
Direct Sales, Sales Operations, Sales, Telecommunications, Sales Management, Account Management, Leadership, Marketing, Marketing Strategy, Team Leadership, Customer Experience, Training, Key Account Management, Management, Retail, Market Research, Selling, Call Centers, Salesforce.com, Strategy, Strategic Partnerships, Customer Service, New Business Development, Business Strategy, Sales Presentations, Event Planning, Call Center, Budgets, Trade Shows, Business Development, Mobile Devices, Channel Partners, Customer Retention, Sales Leads, Cross-functional Team..., Customer Satisfaction, Sales Process, Product Management, Product Launch, Wireless, Product Marketing, Competitive Analysis, CRM, Go-to-market Strategy, Salesforce.com..., Mobile Device Management, Salesforce Training, Salesforce.com..., Salesforce.com..., Salesforce.com...
Education
Simon Fraser University
Engineering Science
City of Mississauga August 2015 - Present
City of Mississauga April 2015 - Present
The Renaissance Group Mississauga September 2013 - May 2015
TELUS February 2012 - November 2013
Worldlynx Wireless October 2010 - February 2012
College Pro May 2011 - August 2011
College Pro May 2010 - August 2010
David Roberts November 2009 - May 2010
E&L Target Media November 2008 - June 2009
La Senza November 2008 - February 2009
Skills
Leadership, Teamwork, Accounting, Strategic Planning, Microsoft Office, Microsoft Excel, Sales, Retail, PowerPoint, Business Strategy, Payroll, Accounts Receivable, Time Management, Inventory Management, Account Management, Outlook, Customer Service, Team Leadership, Financial Analysis, Microsoft Word, QuickBooks, Mobile Devices, Customer Satisfaction, Team Building, Advertising, Management, Training, Analysis, Budgets, Recruiting, Accounts Payable
Education
CGA Ontario 2013 — 2015
CGA Designation, Accounting
Nipissing University 2012 — 2013
Bachelor of Commerce (B.Com.), Accounting
Sheridan College 2009 — 2012
Bachelor of Commerce (B.Com.), Accounting
Applewood Heights Secondary School 2004 — 2008
High School, High School/Secondary Diplomas and Certificates
Kevin Munro Inc. November 2013 - Present
Bell Canada 2009 - 2013
TELUS 2005 - 2009
Fairmont Hotels 2003 - 2006
Louis Vuitton 2004 - 2005
Holt Renfrew 1999 - 2003
Club Monaco 1995 - 1999
Skills
Fashion, Merchandising, Visual Merchandising, Marketing, Marketing Strategy, Retail, Digital Marketing, Marketing Communications, Product Marketing, Sales, Direct Marketing, Store Design, Process Improvements, Team Building and..., Written and Oral..., Vendor and Client..., Fixture Design, Management, Advertising, Project Management
Education
Sheridan College 1992 — 1994
Diploma in Multimedia Advertising and Marketing Fundamentals, Marketing
TELUS
Train the Trainer
Bell
Managing Training Seminars
TELUS March 2009 - Present
Emergis August 2007 - March 2009
Beijing Fennia Science & Technology Co., Ltd March 2000 - January 2007
Beijing Founder Computer Co., Ltd July 1997 - February 2000
Skills
Oracle, Microsoft SQL Server, Java, GWT, Eclipse, PowerBuilder, HTML, Health, ERP, Visual Basic, FoxPro, RoboHelp, InstallShield, Document Processing, Projects, WebSphere Integration..., WebSphere ESB, EJB, ESB, HP NonStop, NonStop SQL, guardian/oss, ClearCase, Crystal Reports, Jasper Reports, Hibernate, Spring, Ant, DHTML, POJO, J2EE Application..., MVP, MVC, UML, JDBC, Apache, Servlets, MySQL, JBoss Application Server, SDLC, JavaScript, ASP, PHP, Sybase, CSS, Programming, Testing, Java Enterprise Edition, Spring Framework
Education
Shandong University
Bachelor of Applied Science (B.A.Sc.), Computer Science
Samsung Electronics Canada Inc. June 2015 - Present
Loblaw Companies Limited March 2007 - April 2015
TELUS 1999 - 2002
Dell Computer 1992 - 1993
Skills
Demand Forecasting, CPFR, JDA, Demand Planning, Assortment, Inventory Management, Inventory Control, Inventory Analysis, Forecasting, Supply Chain..., Supply Chain, Sales Analysis, Sales Plan, Grocery, Retail, Promotional Analysis, Purchasing, Microsoft Excel, Warehousing, MRP, Supply Chain Management, Production Planning, Warehouse Management, Data Analysis
Education
Institute of Business Forecasting 2014 — 2015
CPF, Certified Professional Forecaster
MathTutor.com 2010 — 2015
Statistics; Calculus; Physics
APICS-CSCP 2011 — 2012
Certified Supply Chain Professional, CRM/SRM/Synchronizing of Supply and Demand
Sheridan College 2006 — 2007
Advanced Business Statistics, Essential Concepts; Probability Distributions; Confidence Intervals
Sheridan College 2005 — 2007
CPIM
Coursera
Nanotechnology: The Basics
Coursera - The University of Melbourne with BNY Mellon
The Language and Tools of Financial Analysis
Lynda.com
Foundations of Programming: OOD/ Foundations of Programming:Databases
Sheridan College
Business Mathematics
Rogers Communications March 2011 - Present
The Barrett Explore Inc. January 2010 - March 2011
MTS Allstream July 2008 - February 2010
TELUS September 2000 - July 2008
Skills
BGP, OSPF, MPLS, QoS, Network Architecture, Routing, Juniper, Network Design, IPv6, Cisco Technologies, VoIP, Wireless, MPLS VPN, IP, EIGRP, Routers, Switches, WAN, TCP/IP, Network Engineering, VPN, LAN-WAN, CCNP, Cisco IOS, Networking, Broadband, Ethernet, Computer Network..., SIP, ATM networks, SNMP, Routing Protocols, Firewalls, CCNA, Juniper Technologies
Education
Shandong Normal University 1986 — 1990
Bs., Computer Science
Global Marketing January 2013 - Present
TELUS October 2010 - Present
TELUS 2015 - 2015
TELUS 2015 - 2015
TELUS 2014 - 2015
TELUS Business Solution May 2010 - September 2010
TELUS Business Solution May 2007 - September 2010
AT&T Global Services Canada March 2005 - May 2007
Rogers Wireless October 2002 - November 2004
Bell Mobility October 2000 - October 2002
Skills
MPLS, Process Improvement, Visio, Wireless, Vendor Management, Telecommunications, Mobile Devices, PMP, Business Analysis, Troubleshooting, CRM, Microsoft Excel, Networking, Management, Sales Management, Analysis
Education
CCNA - In progress
Cisco Certified Network Associate
Sheridan College
Project Management
Sheridan College
Business Analysis
York University
Major in Business Economics
TELUS August 2011 - Present
Capgemini August 2009 - August 2011
Capgemini August 2008 - November 2009
Bell Canada January 2004 - April 2008
Bell Canada January 2005 - December 2006
TELUS Communications January 1999 - December 2004
Sprint Canada 1992 - 1998
Skills
Strategic Partnerships, Human Relations, Coaching, Building Customer..., Program Facilitation, Training &..., Succession Planning, Career Counseling, Career Transitions, Business Process..., Performance Management, Conflict Resolution, Strategic Planning, Account Management, Employee Engagement, Organizational Change, Customer Relations, Talent Acquisition, Change Leadership, Talent Management, Organizational..., Organizational..., Employee Relations, HR Strategy, Training, Change Management, People Skills, Customer Service, Leadership, Team Building, Program Management, CRM, Management, Outsourcing, Personnel Management, Strategy, Customer Experience, Process Improvement, Customer Satisfaction, Leadership Development, Vendor Management, Organizational Design, HRIS, Human Resources, Recruiting, Employee Benefits, Project Planning, HR Policies, Onboarding, Temporary Placement
Education
Sheridan College 2006 — 2011
Human Resource Management (with honours), Human Resources
Other 2008 — 2008
ITIL v3 Certification, ITIL v3
Woodlands Senior Public School
High School, English, Theatre, History, Geography
Telus May 2014 - Present
Rogers Communications May 2010 - March 2014
Hugo Boss Canada July 2002 - April 2009
Lakeshore Beauty (Joico) October 2000 - June 2002
Dr. M.A. Tyber, M.D. July 1998 - September 2000
Home Hardware September 1996 - February 1998
Skills
Supply Chain, Purchase Orders, Purchasing Processes, Inventory Management, Business Analysis, Inventory Planning, Forecasting, Project Management, SAP, Logistics, Apparel, Purchasing, Team Leadership, Management, Inventory Control
Education
Supply Chain Management Association Ontario 2011 — 2014
Diploma/Certification Procurement and SCM
Sheridan College 1994 — 1996
Photography
PHD Network Canada September 2015 - Present
Vizeum February 2015 - September 2015
Vizeum February 2014 - January 2015
Loud Mouth Entertainment November 2013 - January 2014
TELUS 2012 - 2013
Koodo Mobile September 2010 - September 2011
Skills
Account Management, Sales, Media Planning, Media Buying, Advertising Sales, Online Advertising, Social Media, Social Media Marketing
Education
Sheridan College 2012 — 2013
Advertising Account Management with Honours
Wilfrid Laurier University 2006 — 2010
Honours Global Studies, General Sociology
Western Wealth Capital 2013 - Present
Ledcor January 2011 - 2013
BC Hydro June 2007 - June 2010
TELUS 2006 - 2007
TELUS 2004 - 2006
Skills
Telecommunications, Project Management, Business Development, Team Leadership, Contract Negotiation, Product Development, Program Management, Strategic Planning, Business Strategy, Cross-functional Team..., Wireless, Project Planning, Change Management, Vendor Management, Strategy, Business Analysis, Real Estate, Property, Investments, Real Estate Economics, Acquisitions, Due Diligence, Multifamily Real Estate, Real Estate Transactions, Real Estate Development, Portfolio Management, Sales, Market Analysis, Sellers, Foreclosures, Problem Solving, Client Relations, Presentations, Lease Administration
Education
Simon Fraser University 1999 — 2004
BASc, Computer Science & Business
TELUS November 2010 - January 2015
TELUS December 2007 - October 2010
TELUS June 2005 - November 2007
TELUS August 2003 - June 2005
Research in Motion February 2002 - November 2002
Research in Motion August 2001 - February 2002
Skills
Telecommunications, Problem Solving, Process Engineering, VoIP, Requirements Analysis, Cross-functional Team..., Business Analysis, Business Process..., Leadership, Business Process, Project Management, Strategy, Integration, PMP, Wireless, Management, Vendor Management, IP, Team Leadership, Unified Communications, Telephony, Managed Services, Program Management, Product Management
Education
Project Management Institute
Project Management Professional (PMP)
George Washington University
Masters
Simon Fraser University
BSc,Applied Science
ACL June 2015 - Present
ACL November 2013 - Present
Wurldtech Security Technologies May 2013 - November 2013
Make Technologies, a Dell Company October 2011 - May 2013
Partnerpedia May 2011 - October 2011
Elastic Path Software June 2007 - May 2011
Telus May 2006 - May 2007
WebCT January 2005 - May 2006
Skills
Java, Agile, Ruby, JavaScript, MongoDB, Ruby on Rails, Software Design, jQuery, MySQL, Oracle SQL, Open Source, TDD, SQL, Agile Methodologies, REST, Test Driven Development
Education
Simon Fraser University 1999 — 2004
B.Sc, Computing Science
TELUS October 2015 - Present
Koodo Mobile January 2010 - Present
TELUS October 2007 - January 2010
TELUS December 2004 - October 2007
Arc International July 2003 - November 2004
BlueRiver Trading December 2002 - March 2004
DayMen International Ltd May 2002 - December 2002
Future Shop February 2000 - April 2002
Skills
Solution Selling, Merchandising, Customer Service, Call Centers, Team Building, Wireless, Sales Management, Telecommunications, Marketing Management, Customer Retention, Marketing, Customer Experience, Retail, Direct Sales, Customer Satisfaction, Cross-functional Team..., Product Marketing, Leadership, Marketing Communications, Sales, Account Management, Competitive Analysis, Product Management, Sales Operations, B2B, Marketing Strategy
Education
Sheridan College 2001 — 2002
Marketing Management
University of Guelph 1996 — 2000
Bachelor of Arts (B.A.), Business/Corporate Communications
TELUS Health and Payment Solutions April 2015 - Present
TELUS November 2014 - April 2015
Nurse Next Door May 2014 - November 2014
Nurse Next Door October 2012 - May 2014
Silver Harbour Centre April 2012 - September 2013
North Vancouver Recreation Commission January 2008 - January 2013
Bed Bath & Beyond June 2010 - September 2012
Skills
Research, Teaching, Microsoft Office, Organizational Behavior, Community Outreach, Intercultural..., Organization, Time Management, Conflict Resolution, Teamwork
Education
Simon Fraser University 2008 — 2012
BA Health Science
Seycove Secondary 2003 — 2008
TELUS July 2013 - Present
TELUS March 2008 - June 2013
Sun Microsystems of Canada 2006 - 2007
Sun Microsystems of Canada 2005 - 2006
Enterprise Technology Group 2004 - 2005
Sun Microsystems of Canada 1994 - 2004
Skills
Cloud Computing, Data Center, Virtualization, Storage, Managed Services, Solaris, Telecommunications, Solution Selling, Solution Architecture, SaaS, Enterprise Architecture, Disaster Recovery, High Availability, Unix, Integration, ITIL, IT Strategy, Storage Area Networks, Sun, Pre-sales, Enterprise Software, Servers, SAN
Education
Sheridan College
Business Computer Systems
TELUS March 2004 - Present
TELUS Mobility July 2002 - March 2004
TELUS Mobility July 2001 - July 2002
Nortel May 2000 - July 2001
Sprint Canada Inc. February 1997 - May 2000
Sprint Canada Inc June 1996 - February 1997
Sprint Canada Inc. July 1995 - June 1996
AT&T Canada September 1989 - July 1995
Education
York University - Schulich School of Business 2007 — 2008
Masters Certificate in Project Management
Seneca College of Applied Arts and Technology 1986 — 1988
Electronics - Telecommuincation
TELUS December 2012 - Present
TELUS August 2011 - December 2012
TELUS August 2010 - August 2011
TELUS March 2008 - August 2010
TELUS Communications January 2007 - March 2008
Afilias 2005 - 2007
Skills
Linux, SQL, Unix, Perl, SDLC, Unix Shell Scripting, Requirements Analysis
Education
Seneca College of Applied Arts and Technology
TELUS January 2011 - Present
TELUS November 2008 - December 2010
TELUS December 2005 - November 2008
QA Consultans - Contract position October 2005 - November 2005
QA Consultants - Contract Position August 2005 - October 2005
CIBC Mortgages 2004 - 2005
Skills
Test Planning, SDLC, Telecommunications, PMP, Requirements Analysis, Quality Assurance, Testing, PMO, Agile Methodologies, Defect Tracking, Quality Center, User Acceptance Testing, Systems Analysis, Test Management, Software Project..., Software Quality..., Integration, Release Management, System Testing, Test Cases, Databases, ITIL
Education
Universitatea „Transilvania” din Brașov
Bachelor of Science in Mechanical Engineering
Seneca College of Applied Arts and Technology
Quality Assurance Certificate
Nicolae Grigorescu - Campina
TELUS March 2012 - Present
FORSYTHE TECHNOLOGY CANADA August 2008 - March 2012
MTS Allstream May 2006 - August 2008
Hewlett-Packard January 2003 - April 2006
STARNET Inc January 2000 - January 2003
INTRIA-HP January 2001 - August 2002
Canadian Football League June 1998 - December 1999
YORK UNIVERSITY September 1997 - June 1998
Skills
Checkpoint, Cisco Technologies, Firewalls, IDS, IPS, Juniper
Education
Sheridan College 2000 — 2002
Telecommunications Technology, IP Networking, Internet Security
York University 1993 — 1998
Bachelor of Science, Kinesiology
TELUS January 2015 - Present
TELUS February 2011 - January 2015
Ministry of the Attorney General June 2010 - January 2011
Complete Communication Systems Inc. September 2007 - June 2010
MTS Allstream May 2006 - September 2007
Henshell Law Office January 2005 - May 2006
Accounts Recovery Corporation October 2004 - December 2004
TELUS January 2000 - December 2003
Sprint Canada 1998 - 2000
Rogers July 1989 - February 1998
Skills
Team Leadership, Negotiation, Solution Selling, Account Management, Telecommunications, Cross-functional Team..., Sales Process, Leadership, Customer Engagement, Voice & Data Convergence, Enterprise Software, Sales Operations, Management, Product Management, Direct Sales, Creative Strategy, Customer Experience, Training, VoIP, New Business Development
Education
Sheridan College 2003 — 2005
Court and Tribuanl Agent, Law, Legal Services
Sheridan College
Court and Tribunal Agent
TELUS September 2002 - Present
Georgeson Shareholder November 2001 - September 2002
Symantec 1995 - 2001
DELRINA 1992 - 1995
Skills
Customer Satisfaction, Customer Experience, Call Centers, Team Leadership, Telecommunications, Contact Centers, Vendor Management, Workforce Management, Performance Management, Team Management, Call Center, Change Management, Quality Assurance, Project Management, Business Analysis, Leadership, Process Improvement, SDLC, Wireless, Training, Coaching
Education
Sheridan College 1989 — 1992
TELUS September 2015 - Present
BCLC January 2013 - September 2015
TELUS March 2011 - January 2013
TELUS August 2008 - April 2011
TELUS July 2006 - August 2008
Citi June 2004 - June 2006
Skills
SAS Programming, Database Marketing, Predictive Modelling, Client Insight, Segmentation, Data Mining, Reporting, Team Leadership, SAS programming, SAS, Predictive Modeling, Customer Experience, CRM, Business Analysis, Analytics
Education
Sheffield Hallam University 2003 — 2004
MSc SAS Business Intelligence, Data warehousing, Structures Strategies and Systems, Web technologies, Statistical tools & techniques
University of Leeds 1998 — 2001
BSc(Hons) Biochemistry with Medical Biochemistry, Biochemistry, Genetics, Pharmacology, Cell Biology
Gomeza Intelligence Inc. December 2013 - Present
Rothmans, Benson & Hedges Inc. - Philip Morris Canada 2013 - December 2014
Rothmans, Benson & Hedges Inc. 2013 - 2014
Home Trust Company November 2012 - December 2013
Home Trust Company May 2010 - November 2012
Gomeza Intelligence Inc. October 2008 - May 2010
Merrill Lynch September 2007 - September 2008
TELUS April 2006 - September 2007
The Brick April 2004 - April 2006
Structured Intelligence January 2003 - January 2004
Skills
ETL, ETL Tools, Data Architects, Data Warehouse..., SAP BW, Cognos, Informatica, Microstrategy, Data Manager, Oracle, MS SQL Server, Webfocus, Microsoft SQL Server, Data Modeling, Data Warehousing, Business Analysis, OLAP, Databases
Education
Sheridan College
Project Management
Universidad Industrial de Santander
Bachelor in Systems Engineering
Universidad Industrial de Santander
Postgraduate diploma in Executive Management
TELUS April 2013 - Present
Research In Motion January 2006 - February 2013
Skills
Network Security, Juniper, Wireless Networking, Information Security, TCP/IP, Cisco IOS, VPN, IPSec, Network Design, Firewalls, Network Engineering, Cisco Technologies, Computer Security, Cisco Nexus, Blackberry, Wireshark, Troubleshooting, Security, Wireless, RADIUS, Linux, Network Hardware, Enterprise Network..., CISSP, Juniper Technologies, VoIP, MPLS, Data Center, Disaster Recovery, Incident Response, WAN, Riverbed, Crossbeam XOS
Education
Sheridan College 2002 — 2005
Honours Diploma, Telecommunications
Nelson High School
SANS
GAWN, GCIH, GCFE, GCFA, Wireless Auditing, Incident Handling, Forensics
TELUS 2006 - Present
Rogers Communications 2003 - 2006
Skills
Telecommunications, Roaming, SIGTRAN, SS7, CDMA, 3GPP, SMS, Cross-functional Team..., Management, People Skills, Diameter, IP, Wireless, LTE, UMTS, Network Design, HSPA, VoIP
Education
Sichuan University 1988 — 1991
M.Sc., Physics
TELUS September 2009 - Present
Sheridan College September 2008 - October 2009
DQ Entertainment June 2007 - September 2008
Education
Loreto College, Kolkata 2003 — 2006
B.A. in Political Science (Honours), Political Science
Sheridan College
Dell Canada April 2015 - Present
Symantec (Canada) 2008 - March 2015
Quantum 2006 - 2008
Bell Canada 2004 - 2006
TELUS 2002 - 2004
Hewlett-Packard 1989 - 2002
Compaq Canada 1989 - 2001
Skills
Direct Sales, Sales Enablement, Partner Management, Sales Process, Managed Services, Strategic Partnerships, Storage, Enterprise Software, Strategy, Cloud Computing, Storage Area Networks, Solution Selling, Channel, Enterprise Storage, SaaS, Professional Services, Virtualization, Data Center, Salesforce.com, Unified Communications, Storage Virtualization, Channel Partners, Go-to-market Strategy, Management, Business Alliances, Resellers, Account Management, Security, Demand Generation, Sales Management, Software Industry, Pre-sales
Education
Seneca College of Applied Arts and Technology 1986 — 1989
Accounting and Finance
TELUS January 2011 - Present
Canon Canada September 2010 - January 2011
Telus October 2005 - September 2010
Assurent Secure Technologies, a TELUS Company April 2007 - December 2007
Future Shop August 2003 - August 2004
Office Depot October 1999 - October 2003
Skills
Sales, IT Security, IT Support, Network Security, Market Research, Solution Selling, Customer Relations
Education
Sheridan College 2004 — 2009
Bachelors of applied sciences and information security, Information Security
University of Toronto at Mississauga - Erindale College 2003 — 2004
Computer Science
The Safehaven Project for Community Living October 2014 - Present
Meadowvale Honda May 2013 - July 2014
TELUS May 2012 - September 2012
VASCOR Ltd. April 2011 - December 2011
Rogers Communications May 2008 - August 2008
Skills
Management, Project Planning, Supply Chain Management, Procurement, Photography, Transportation, Microsoft Office, Social Media, Marketing, Customer Service, Marketing Communications, PowerPoint, Social Media Marketing, Advertising, Leadership, Blogging, Copywriting
Education
Wilfrid Laurier University 2010 — 2013
Bachelor of Arts (BA), Communication Studies
Sheridan College 2007 — 2010
Advanced Diploma, Advertising
TELUS March 2015 - Present
TELUS October 2013 - March 2015
The Globe and Mail March 2010 - October 2013
The Globe and Mail April 2011 - January 2012
The Globe and Mail October 2007 - March 2010
Phantom Fiber 2004 - 2007
C.T. Training and Consulting 2002 - 2004
Skills
PMP, Agile, Certified Scrum Master..., CSPO, Certified Scrum Product..., Agile Project Management, Scrum, Team Player, Product Management, HTML, JavaScript, jQuery, PHP, AJAX, Agile Methodologies, Kanban, Lean Management, User Stories, SDLF, Product Development, Requirements Analysis, Requirements Gathering, Requirements Management, Business Analysis, CSS, JSP, JSTL, Python, SQL, UML, JSON, Subversion, SDLC, Git, Software Development, HTML 5, User Interface Design, Web Applications, Databases, XHTML, HTML5
Education
Sheridan College 1998 — 2001
Computer Science
TELUS March 2014 - Present
Indochino January 2013 - July 2014
airG Inc. September 2010 - January 2013
InterVISTAS Consulting March 2009 - September 2010
Simon Fraser University August 2006 - March 2009
Simon Fraser Student Society August 2007 - August 2008
Johnson & Johnson - LifeScan January 2006 - January 2007
Skills
Business Intelligence, Business Analysis, Data Modeling, Data Warehousing, SQL, Data Analysis, SSRS, Dashboard, Microsoft SQL Server, OLAP, SSIS, Requirements Analysis, Agile Methodologies, Databases, Microsoft Access, VB.NET, R, Perl, ETL
Education
Simon Fraser University 2007 — 2009
Masters, Data Mining
Simon Fraser University 2002 — 2007
Bsc, Computing science
TELUS June 2004 - Present
AT&T Canada May 1994 - June 2004
Canadian Telecom Group August 1991 - May 1994
Canadian Telecom Group January 1989 - July 1991
Canadian Telecom Group March 1987 - December 1988
Skills
Telecommunications, Solution Selling, Unified Communications, Managed Services, Account Management, Wireless, Direct Sales, Telephony, VoIP, Customer Experience, IP, Professional Services, Call Centers, New Business Development, MPLS, Strategic Partnerships, Sales, Selling, Sales Operations, Enterprise Software, Sales Process, Salesforce.com, Mobile Devices, Cloud Computing, Data Center, SaaS, Team Leadership, Management, Strategy, Sales Management, Business Analysis, Networking, Leadership, Customer Retention, Project Management, Strategic Planning, Business Strategy
Education
Sheridan College 1983 — 1987
Business Administraton, Accounting and Business/Management
Grantham High School 1978 — 1983
rehoboth zeist
TELUS July 2014 - Present
TELUS 2012 - 2014
TELUS 2006 - 2012
TELUS Communications 2002 - 2006
Nortel Networks 2000 - 2002
Bell 1996 - 2000
China Mobile 1994 - 1996
Education
York University - Schulich School of Business 2009 — 2011
MBA, Strategic Management, International Business and Sustainability, Finance, Marketing
Shandong University 1991 — 1994
M.Sc, Digital Communications
Shandong University 1987 — 1991
B.Sc, Radioelectronics
TELUS September 2014 - Present
TELUS August 2010 - August 2014
Program/Project Manager May 2006 - July 2010
TELUS April 2003 - April 2006
Claybrooke Marketing October 2000 - April 2003
Skills
Sales Management, Account Management, Solution Selling, Direct Sales, Channel, Telecommunications, Sales Process
Education
Sheridan College
Business Diploma
TELUS September 2011 - Present
Hewlett-Packard July 2011 - August 2011
Primus Telecommunications Group, Inc. October 2010 - June 2011
Canadian Health Systems October 2010 - June 2011
Ottawa Hospital - Civic Campus September 2008 - May 2010
Dell Computers October 2007 - June 2008
SITEL 2004 - 2007
Skills
Troubleshooting, Networking, Databases, Team Leadership, Customer Service, Call Centers, Vendor Management, ITIL, SQL, Business Analysis, Computer Hardware, Team Management, Project Management, Technical Support, Windows XP, Java, IT Service Management, Windows 7, Software Development, Management, Microsoft SQL Server, Windows, IT Management, Telecommunications
Education
Dell 2006 — 2006
Dell Certified Systems Expert
IT Planet 2005 — 2005
MCSE Certified
Sheridan College 2001 — 2003
Diploma, Computer Programming
TELUS Communications March 2008 - Present
TELUS 2008 - Present
NexInnovations 1993 - 2007
Skills
Managed Services, Telecommunications, Salesforce.com, Direct Sales, Account Management, Data Center, Call Center, CRM, Sales Management, Integration, New Business Development, Sales Operations, Sales, Call Centers, Solution Selling
Education
Bramalea Secondary
Sheridan College
TELUS August 2009 - Present
Bell March 2001 - February 2006
Skills
Telecommunications, Wireless, Solution Selling
Education
Sheridan College
PwC Law LLP November 2013 - Present
Currency Systems Inc. June 2012 - September 2012
ACE INA Insurance August 2010 - January 2011
Cooper Industries Ltd. May 2010 - July 2010
University of Toronto October 2008 - April 2010
TELUS May 2008 - October 2008
Carlton Cards October 2006 - December 2007
Skills
Microsoft Office, Teamwork, Time Management, Research, Customer Service, Microsoft Excel, Social Media, Marketing, Management, Public Speaking
Education
University of Toronto 2006 — 2010
Honors Bachelor of Arts
Sheridan College
University of Leicester
Audability Inc. March 2014 - Present
AVI-SPL May 2013 - March 2014
TELUS June 2008 - May 2013
Engineering Harmonics Inc May 2006 - May 2008
Latitude Inc. (Formerly known as SCS Ltd) February 2006 - May 2006
Skills
AV, Video Conferencing, Digital Signage, Integration, Project Management, Telepresence, Tandberg, Audio Conferencing, Projectors, Software Documentation, Crestron, System Design, Unified Communications, Pre-sales, IPTV, Streaming Media, VoIP, Telecommunications, Solution Selling, Systems Design, Managed Services
Education
Sheridan College 2001 — 2004
Mechanical Engineering Technology (Co-op)
AHSS
TELUS June 2014 - Present
Rogers Communications January 2013 - June 2014
WIND Mobile March 2010 - January 2013
Motorola Solutions March 1996 - December 2009
Skills
3G, UMTS, Core Network, Telecommunications, CDMA, Wireless, 2G, LTE, GSM, Wireless Networking, SS7, WCDMA, 4G, HSPA, IP, Roaming, HLR, Network Design, 3GPP, 3G& 4G engineering, VoIP, MPLS, SIP, UTRAN, Softswitch, Media Gateways, Transmission, SIGTRAN, Diameter, Wireshark, 3G&4G CORE, 3G&4G specification, ISUP, NGN, H.248, IS41, SCTP, SCCP, RTP, HSS, Mobile, Signaling, Mobile Networks, IP Networking, 3GPP2, Cellular, Switch, CCIE R&S, CCIE, WiFi
Education
Shanghai University 1988 — 1992
BS, Electrical, Electronics and Communications Engineering
TELUS May 2012 - Present
TELUS May 2011 - May 2012
TELUS November 2006 - May 2011
Orion Communications 2003 - 2006
Contour Telecom Management Inc 2003 - 2003
AT&T Canada 2000 - 2002
Contour Telecom Management Inc 1997 - 2000
Skills
Avaya, Call Center, Wireless, Telecommunications, MPLS, Call Centers, VoIP, Unified Communications, Telephony, Managed Services, Customer Experience, CRM
Education
Sheridan College 1996 — 1997
Post Graduate Certificate - Telecom Management, Telecommunications
Sheridan College 1993 — 1996
Systems Analyst Diploma, Computer Technology/Computer Systems Technology
Blakelock Highschool 1980 — 1985
Electrical Safety Authority January 2015 - Present
C.H.L.O.E August 2014 - Present
Ontario Power Authority 2014 - 2015
TJX Canada/Winners Merchants International L.P. March 2011 - August 2014
TELUS September 2008 - November 2010
Shoppers Drug Mart Inc/MediSystem Pharmacy October 2007 - September 2008
Loblaw Companies Limited January 2006 - October 2007
Federal Express 2000 - 2006
Skills
Sourcing, Time Management, Screening, Process Improvement, Performance Management, Policy, Applicant Tracking..., Coaching, Cold Calling, Customer Service, Forecasting, Hiring, Interviews, Logistics, Management, Merchandising, Negotiation, New Business Development, Budgets, Customer Retention, Human Resources, Mentoring, Program Management, Recruiting, Strategy, Talent Acquisition, Talent Management, Training
Education
Sheridan College
HRM, Human Resources
TELUS July 2003 - Present
TELUS 2003 - 2010
Education
Sheridan College 1999 — 2000
Telecommunication
Episcopal Senior Communities January 2015 - Present
Avigilon April 2013 - August 2014
TELUS August 2011 - April 2013
Voloper Creations Inc. October 2010 - August 2011
Skills
Linux, Active Directory, DNS management, Data Center, Technical Support, Servers, Server Support, IT Operations, Network Support, Cisco, Unix, Troubleshooting, Windows, Windows Server, Network Administration, Microsoft Exchange, Network Design, IIS, Apache, IP Cameras, Network Video Recording..., DHCP, Windows 7, Salesforce.com, BMC Remedy, Routers, Computer Hardware, Cisco Technologies, System Deployment, Networking, RedCloud Level 1..., Dell OpenManage, PACS, Databases, IP, SQL
Education
Seneca College of Applied Arts and Technology 2006 — 2010
CTY, Computer Systems Technology
Markham District High School (MDHS) 2001 — 2005
High School, General Education
TELUS Audience Management CoordinatorCorus Entertainment - On Air PromotionsJanuary 2012 - August 2012
Maternity Leave Contract January 2011 - January 2012
Corus Entertainment – On Air Promotions November 2007 - January 2011
Corus Entertainment September 2005 - November 2007
The Documentary Channel/Scream June 2004 - July 2005
Skills
Promotions, Workflow, Broadcast Television, Strategic Planning, Microsoft Excel, IBMS, SIMS, Wide Orbit, ScheduALL, Managerial, Enthusiastic..., Dedication to work, Dependable Team Player, Fast Learner, Friendly Personality, Easy to Talk to, Quick Witted, Work Very Well with..., Work Well Independently, Creative Writing, Gaming Industry, Nature Photography, Fishing, Broadcast, On-Air Promotion, Television, Media Production, Television Programming, Editing, Digital Asset Management, Video Editing, New Media, HD Video, Digital Media, Post Production, Video
Education
Seneca College of Applied Arts and Technology 2002 — 2004
Diploma, Broadcast Television
Writer/Editor/Public Relations 2012 - Present
Woodbine Entertainment Group May 2002 - February 2013
NHLPA 1998 - 2013
TELUS 2000 - 2002
TV Guide Canada 1993 - 1998
Skills
Media Relations, Press Releases, Social Media, Editing, Public Relations, Entertainment, Journalism, Sponsorship, Sports Writing, Entertainment Journalism, Interviewing Skills, Research, News Writing, Communications, Marketing Communications, Video, Sports, Interviews, Editorial, Magazines, Freelance Writing, Copywriting, Newspapers, Event Management, Web Content, Radio, Marketing, Publicity, Content Strategy, New Media, Feature Articles, Copy Editing, Storytelling, Blogging
Education
Sheridan College
Journalism/Public Relations
York University
English Language and Literature, General
TELUS January 2012 - Present
ATCO Power 2008 - 2010
Silver Creek Contracting Ltd. 2003 - 2007
TELUS 1999 - 2002
TELUS 1989 - 1999
Canada Safeway 1987 - 1989
Skills
Analysis, Business Analysis, Business Intelligence, Databases, Requirements Analysis, Process Improvement, Project Management, SQL, SAS, Strategy
Education
Simon Fraser University 1983 — 1987
BSc, Computing Science
TELUS Mobileaxs September 2015 - Present
CIBC March 2015 - Present
WOW! Mobile Boutique November 2014 - Present
TELUS November 2012 - November 2014
Fido July 2011 - November 2012
Sheridan College September 2009 - March 2010
Skills
Customer Service, Microsoft Office, Access, Microsoft Excel, HTML, Team Leadership, Teamwork, Time Management, Visio, PowerPoint, SQL, Windows
Education
Sheridan College 2008 — 2010
Computer Programmer
Rogers Communications January 2013 - Present
TELUS March 2009 - December 2012
TELUS March 2009 - January 2012
Fido January 2007 - January 2009
Skills
Telecommunications, VoIP, Unified Communications, Team Leadership, Sales Management, Sales Operations, Sales, Mobile Devices, Direct Sales, Network Design, Layer 2, Layer 3, OSI Model, Telecom Network Design, Computer Network...
Education
Seneca College of Applied Arts and Technology 2006 — 2007
IBU, Business
Telus January 2015 - Present
TELUS December 2003 - December 2014
CGI April 1999 - December 2003
CGI@Bell Mobility May 1998 - December 2003
Skills
SDLC, Business Analysis, Requirements Analysis, Telecommunications, SOA, Process Improvement, Visio, Requirements Gathering, Wireless, Waterfall, Business Requirements, Software Development..., Software Development, UML, SQL, Enterprise Architecture, Agile Methodologies, Integration, PMP, Systems Analysis, Agile Project Management, Solution Architecture
Education
Sharif University of Technology
B. Sc., Computer Science
Telus March 2015 - Present
Telus March 2013 - February 2015
Skills
Windows, Linux, HTML, Word, Excel, VMware, VirtualBox, Apache, Perl, Microsoft Word, System Administration, C++, Matlab, DHCP, Computer Hardware, Unix, Windows Server, MySQL, Teamwork, Microsoft Excel, Photoshop, Troubleshooting, Java, Social Media, TCP/IP, Shell Scripting, IIS, DNS
Education
Seneca College of Applied Arts and Technology 2007 — 2010
CNS
TELUS January 2011 - Present
Region of Peel May 2010 - September 2010
Education
Sheridan College 2007 — 2010
Business, Marketing
TELUS July 2011 - Present
TELUS backed by Emergis July 2001 - January 2011
Hemocode March 2010 - July 2010
Primus Automotive Financial Services Canada March 2000 - July 2001
Marco Sales and Incentives September 1998 - March 1999
Adventures on the Grand April 1998 - October 1998
Skills
Team Leadership, Customer Service, Troubleshooting, Call Centers, ITIL, Process Improvement, Project Management, Management, Outlook, Sales, Software Documentation
Education
Everest College 2008 — 2009
Diploma, Medical Laboratory Assistant
Sheridan College 1994 — 1998
Diploma, Business Administration / Marketing
The Associates Talent and Literary Agency August 2012 - Present
DW Promotions December 2005 - Present
Da kink in my hair 2009 - 2009
TELUS 1998 - 2005
Skills
Acting, Drama, Comedy, Improvisation, Theatre, Voice Over, Film, Entertainment, Film Production, Commercials, Screenwriting, Television, Video Production, Producing, Music Videos, Feature Films
Education
Seneca College of Applied Arts and Technology