TELUS Company
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
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TELUS Employees
TELUS May 2007 - Present
TELUS May 2004 - May 2007
Infostream May 2002 - May 2004
Getronics May 2001 - May 2002
Empowered Networks 2000 - 2001
Metronet 1999 - 2000
Metronet 1998 - 1999
Image Plus 1996 - 1998
Direct Technologies 1994 - 1996
Skills
Technical Leadership, Information Management, Network Architecture, Cisco Technologies, Computer Network..., IP, Solution Architecture, VoIP, Strategic Planning, BGP, Data Center, Consulting, Wireless, Leadership, Telecommunications, Operations Management, Switches, Managed Services, Integration, Servers, Professional Services, LAN-WAN, Routers, Pre-sales, Network Administration, Network Security, Routing, ITIL, Networking, IT Strategy, Management, Solution Selling, TCP/IP, Ethernet, IT Management, MPLS, Unified Communications
Education
Queen's University 2011 — 2011
Strategic Planning
Queen's University 2009 — 2009
Leadership
Humber College 1990 — 1994
Engineering, Computer Engineering Technology
TELUS August 2015 - Present
TELUS November 2014 - August 2015
Rogers Communications September 2014 - November 2014
ZTE Canada March 2014 - September 2014
ZTE Canada January 2011 - March 2014
ZTE Canada April 2010 - January 2011
Rogers Communications Inc. October 2009 - March 2010
ZTE October 2005 - November 2007
Sterling Telecom and Net system Ltd, Chennai, India August 2004 - October 2005
Skills
GSM, Telecommunications, Wireless, UMTS, Managed Services, CDMA, LTE, Networking, GPRS, RAN, WCDMA, 3G, BSS, Cisco Technologies, Wireless Networking, RF, SS7, Project Management, Network Operations..., Field Operations, Management, Team Leadership, ITIL, PMP
Education
Humber College 2008 — 2008
Post Graduation in Wireless Telecom, Wireless Telecommunications, Achieved Honors grade.
Punjab Technical University 2000 — 2004
Electronics and Telecom Engineering (Accredited by University of Toronto as Electrical Engineering), Telecommunications Engineering
Vancouver Coastal Health July 2015 - Present
Doctors of BC February 2011 - July 2015
TELUS November 2010 - December 2010
Seaforth Highlanders Centenary October 2010 - November 2010
JOYTV 10 May 2009 - September 2010
The Squamish Chief September 2008 - December 2008
Sears National Kids Cancer Ride - Coast to Coast Against Cancer Foundation May 2008 - June 2008
Skills
Media Relations, Editing, Non-profits, Messaging, Community Investment, Press Releases, Newsletters, Corporate Communications, Communications Planning, Public Relations, Strategic Communications, Social Media, Fundraising, Storytelling, Event Planning, Nonprofits, Event Management, Publicity
Education
Royal Roads University 2014 — 2016
Master's degree, Professional Communications
Simon Fraser University 2010 — 2010
Public Relations, Communications, writing
Humber College 2006 — 2008
Journalism, Magazine and newspaper writing, online print, Honours standing
King's University College 2002 — 2006
BA, English, Art History
TELUS Business Solutions August 2012 - Present
TELUS Small Business Solutions February 2007 - August 2012
TELUS February 1998 - February 2007
Skills
Telecommunications, Customer Retention, Customer Satisfaction, Channel, Customer Service, Customer Acquisition, Escalation Resolution, Wireless, Salesforce.com, Account Management, Customer Experience, Management, Sales Management, New Business Development, Selling, Direct Sales, Leadership, Team Management, Team Building, Product Management, Team Leadership, Cold Calling, Sales Process, Product Marketing, Cross-functional Team..., Vendor Management, CRM, Sales, B2B, Managed Services, Competitive Analysis, Strategic Partnerships, Forecasting, Unified Communications, Mobile Devices, Channel Partners, VoIP, Key Account Management, Sales Presentations, Sales Operations, Contract Negotiation, Strategy, Business Development, Call Centers, Process Improvement, Professional Services, Solution Selling, Business Analysis, Telephony, Project Management
Education
Humber College 1995 — 1997
Business Administration
TELUS August 2011 - Present
BC Bike Race March 2009 - Present
TELUS September 2008 - August 2011
Film & Video Production August 2002 - September 2008
Grouse Mountain 1996 - 1999
Skills
Marketing Communications, Internal Communications, Social Media, Digital Marketing, Project Management, Marketing, Marketing Strategy, Telecommunications, Video Production, Event Management, Food & Beverage, Content Strategy, Digital Media, Event Planning, Sponsorship, Management, Customer Service, Advertising
Education
Humber College
Business Administration
TELUS September 2015 - Present
CN May 2012 - September 2015
Teck May 2010 - May 2012
VANOC 2008 - 2010
Government of British Columbia 2007 - 2008
Sabritas 2004 - 2005
Government of Canada 2001 - 2003
Skills
Media Relations, Public Relations, Strategic Communications, Leadership, Corporate Communications, Crisis Communications, Strategic Planning, Stakeholder Engagement, Public Affairs, Program Management, Project Management, Stakeholder Management, Editing, Public Speaking, Communications Planning, Corporate Social..., Social Media, Spanish
Education
CN 2014 — 2014
CN LINK 2014 Graduate, A CN Masters Program
Jeff Ansell & Associates / National Public Relations / Hill + Knowlton 2008 — 2013
Media training (ongoing/updated)
INSEEC 2005 — 2007
MBA, International business
McRae Institute of International Management 2003 — 2004
Project Management Certificate
The University of British Columbia 1997 — 2001
BA, Political Science
Collingwood
Dogwood Diploma (High School)
Western Funding, Incorporated August 2015 - Present
Western Funding, Incorporated February 2014 - Present
Western Funding, Incorporated June 2013 - February 2014
Western Funding, Incorporated April 2012 - October 2012
Data Exchange, Inc. June 2011 - April 2012
TELUS January 2010 - June 2010
SAUSD June 2009 - August 2009
Skills
Outlook, Bilingual-English/Spanis..., Always Punctual, Well-organized, Friendly Personality, Respect, Always Positive, Always Willing to Learn, Microsoft Excel, Microsoft Word, Typing, Checks, Invoicing, Filing, Copying, Wellbeing, Internet Explorer, Accounting, Customer Service, Sales, Finance
Education
ICDC College 2010 — 2011
Certificate, Business Administration and Management, General
Century High School 2007 — 2009
High School
VoiceBox Technologies January 2014 - Present
Microsoft September 2011 - Present
Microsoft July 2007 - September 2011
TELUS June 2007 - April 2008
Alberta Ingenuity Centre for Machine Learning, University of Alberta January 2004 - June 2007
Skills
Machine Learning, Data Mining, Personalization, Search Engine Ranking, Speech Recognition, Artificial Intelligence, C, C++, Research, Java, Computer Science, Algorithms, Programming, Python, LaTeX, Matlab, Linux, SQL, SAS
Education
University of Waterloo 2002 — 2007
Doctor of Philosophy (PhD), Statistical Machine Learning
Huazhong University of Science and Technology 1998 — 2002
Bachelor of Science (BS), Computer Science
TELUS April 2011 - Present
Array Marketing January 2010 - October 2010
Primus Telecommunications Canada August 2004 - June 2009
Primus Telecommunications Canada March 2004 - July 2004
Primus Telecommunications Canada November 2002 - March 2004
Primus Telecommunications Canada June 2000 - November 2002
Skills
Telecommunications, Unified Communications, VoIP, Managed Services, IP, Project Management
Education
York University 1998 — 2001
BAS, Business Administration Studies
Humber College 1994 — 1996
Business Management
TELUS July 2013 - Present
Pharmascience May 2011 - June 2013
CIBC December 2009 - May 2011
Pharmascience December 2008 - May 2011
Université de Montréal September 2005 - May 2011
Université de Montréal September 2005 - May 2011
TD February 2008 - November 2009
Skills
Operational Excellence, Certified Green Belt, Certified Lean, Green Belt, Six Sigma, LSS, Lean Process Improvement, Continuous Improvement, Project Management, Training, Lean Manufacturing, Lean Operations, Project Engineering, Engineering, Lean Projects, Lean Tools, Kaizen, 5S, SMED, Coaching, Kanban, DMAIC, Finance, GMP
Education
Université de Montréal 2005 — 2011
Master's degree, Microbiology and Immunology
Institut national des Sciences appliquées de Lyon 2000 — 2005
Engineering Degree (Master’s Degree), Biochemistry & Biotechnology
Colegiul National Andrei Saguna 1996 — 2000
AlixPartners 2015 - 2015
TELUS Communications 2010 - November 2014
TELUS March 2003 - March 2010
TELUS 2009 - 2010
Procuron 2000 - 2002
A.T. Kearney 1993 - 2000
Tambrands 1991 - 1992
Quantum Information Resources 1990 - 1990
CPA Data Systems 1983 - 1985
Skills
Leadership, Cross-functional Team..., Strategy, Vendor Management, Telecommunications, Business Strategy, Management, Marketing, Outsourcing, Wireless, Strategic Sourcing, Project Management, Competitive Analysis, Change Management, Product Development, Business Process..., Management Consulting, Program Management, Team Building, Business Transformation, Product Management, Strategic Partnerships, Business Case, Process Improvement, Business Development, Team Leadership, Sales Management, Procurement, Business Analysis, Contract Negotiation, Strategic Planning
Education
INSEAD 1995 — 1996
MBA
University of Waterloo 1985 — 1989
B. Sc., Physics
Grand River Collegiate 1980 — 1985
High School Diploma
NOLS Kenya
TELUS 2007 - 2012
Skills
Data Entry, Onboarding, Time Management, Bookings, Billing Process, Order Fulfillment, Separations, Administrative Work, Management, Call Centers, Business Analysis, Microsoft Office, Telecommunications, Vendor Management, Customer Retention, Project Management, Team Leadership, Customer Service, Microsoft Excel
Education
Humber College 2002 — 2005
Business Administration and Management, General
George Brown College 2011 - Present
Humber College May 2009 - Present
The English Plan September 2008 - Present
TESL Toronto May 2009 - February 2011
Seneca College of Applied Arts and Technology May 2009 - April 2010
Derrick Hempel & Associates December 2007 - June 2008
T4G Limited 2006 - 2007
Telus 2003 - 2005
Agilent Technologies Inc. (OSI) 2001 - 2002
METEX Systems Inc. 1998 - 2001
Skills
Report Writing, Intercultural..., Grammar, ESL, Public Speaking, Teaching, Writing, Strategic Planning, Language Teaching, Teaching English as a..., Classroom, Adult Education, Training, Business Development, CRM, Leadership, Nonprofits, Program Management, Staff Development
Education
Northern Arizona University 2013 — 2016
Master of Arts (M.A.)
Humber College 2008 — 2009
Post-Graduate Certificate
Ryerson University 2006 — 2008
University of Toronto 1985 — 1989
B.A.
TELUS July 2015 - Present
Shaw Communications March 2015 - July 2015
WestJet July 2014 - February 2015
Optimal Payments PLC February 2014 - June 2014
Canadian Pacific Railway October 2011 - December 2013
Natural Gas Exchange 2008 - 2011
Intuit 2005 - 2008
Skills
Java Enterprise Edition, Spring Framework, Web Applications, XML, Web Services, REST, Java, Agile Methodologies, Databases, Integration
Education
Huazhong University of Science and Technology 1987 — 1991
Bachelor of Applied Science (BASc), Computer Science
MASS Engines August 2014 - Present
Mosaic Sales Solutions May 2013 - August 2014
Corus Entertainment June 2010 - April 2013
TELUS March 2010 - June 2010
Arc Worldwide November 2009 - March 2010
Rebellium August 2007 - November 2009
Rebellium April 2001 - January 2007
Skills
User Experience, Digital Marketing, Digital Strategy, Information Architecture, Web Project Management, Interactive Marketing, Content Strategy, CMS, Creative Strategy, Online Marketing, Mobile Marketing, Web Analytics, SEO, Content Management, Interactive Advertising, Online Advertising, SEM, Digital Media, Integrated Marketing, Mobile Devices, User Interface Design, Email Marketing, Strategy, Interaction Design, Social Media Marketing, Management, E-commerce, Advertising
Education
Ryerson University 2009 — 2010
Ryerson University 2005 — 2005
Humber College 1997 — 1998
Humber College 1995 — 1997
Cogent Communications March 2010 - Present
TELUS January 2006 - March 2010
Skills
Telecommunications, Co-location, IP, Sales Operations, Sales, Data Center, E-commerce, Solution Selling, Managed Services, VoIP, Direct Sales, Account Management, New Business Development, Salesforce.com, Sales Process
Education
Humber College 1996 — 1998
Diploma, Business Administration and Management, General
Basements For Less January 2011 - Present
Tightstring Design April 2013 - Present
Match Marketing Group March 2014 - August 2014
Neon Stockyards April 2012 - February 2014
Black's Photography July 2012 - March 2013
TELUS June 2008 - May 2012
Reitmans August 2009 - November 2009
Holt Renfrew January 2008 - June 2008
TELUS October 2007 - January 2008
Gap Inc. September 2004 - July 2007
Skills
Art Direction, Creative Direction, Music Publishing, Creative Consulting, Advertising Research, Social, Online Marketing, Local Search..., Branding & Identity, Logo Design, Corporate Branding, Consumer Relations, Consumer Media Relations, Social Media Consulting, Design Consulting, Online Advertising, Advertising, Marketing, Graphic Design, Brand Development, Social Networking, Social Media Marketing, Digital Marketing, Management, Adobe Creative Suite, Creative Strategy, Entrepreneurship, Web Design, Digital Media, Marketing Communications, Illustrator, Corporate Identity, Creative Problem Solving, Concept Development, Small Business, Marketing Research, Social Media, Fashion, Blogging, Sales, Mobile Devices, E-commerce, Google Analytics, Website Development, SEO, Email Marketing, Facebook, WordPress, Layout, Photography
Education
Humber College 2013 — 2015
Business, Management, Marketing, and Related Support Services
Humber College 2011 — 2013
Associate's Degree, Advertising & Graphic Design
McKinsey & Company July 2014 - Present
McKinsey Solutions January 2013 - June 2014
IE Business School September 2011 - December 2012
BTS May 2012 - August 2012
TELUS January 2010 - August 2011
TELUS June 2006 - December 2009
Matrox 2004 - 2005
Skills
Communication Written, Oral Communications, Analytical Abilities, Adaptive, Teamwork, Integrity, Initiator, Accountability, Customer Focus, Listener, Telecommunications, CCNP, Problem Solving, English, French, Analytical Skills, IP, Leadership, Project Management, Strategy, Competitive Analysis
Education
IE (Instituto de Empresa) 2011 — 2012
IMBA, Business Administration
McGill University 2002 — 2006
Bachelor's of Engineering, Electrical Engineering
Marianopolis College 2000 — 2002
Diplome d'Études Collégiales, Pure and Applied Sciences
Telus Mobility March 2011 - Present
University of Calgary January 2007 - Present
thoughtPartner Inc. November 2004 - Present
TELUS June 2004 - March 2011
TELUS November 2002 - June 2004
TELUS January 2000 - October 2002
TELUS January 2000 - October 2000
TELUS January 1999 - January 2000
Stentor Resource Consortium Inc. January 1998 - January 1999
Bell Canada January 1997 - January 1998
Skills
Thought Leadership, Team Leadership, Financial Modeling, Sales, Marketing Strategy, Operations Management, Management Consulting, University Teaching, International Sales, Mobile Technology, Telecommunications, Television, Media Relations, Business Planning, Global Business..., Business Strategy, Business Case Modelling, Strategic Planning, Strategic Financial..., Leadership, Product Management, Creativity
Education
University of Toronto - Rotman School of Management 2009 — 2009
Executive Development - Leading Change
INSEAD 2008 — 2008
Executive Development - Blue Ocean Strategy
Banff Centre for Management Studies 2004 — 2004
Executive Development - Board Governance Principles
McMaster University 1988 — 1995
Bachelor of Engineering and Management
TELUS December 2013 - Present
TELUS April 2006 - November 2013
Emergis Inc. July 2004 - April 2006
BCE Emergis Inc. February 2002 - July 2004
Emergis Inc. November 1999 - February 2002
Skills
Cisco Technologies, Data Center, ITIL, Firewalls, Juniper, VPN, Network Architecture, VMware, Network Design, Network Security, Security, Disaster Recovery, Routers, Switches, VMware ESX, Virtualization, VMware Infrastructure, HP Tippingpoint IDS
Education
Humber College
Certificate Course, Microcomputer Applications
Trent University
Ongoing, Computer Science
CIBC January 2015 - Present
CIBC July 2012 - December 2014
Best Buy September 2009 - June 2012
CIBC May 2011 - September 2011
Bell May 2010 - May 2011
TELUS February 2006 - July 2009
Skills
Customer Service, Sales, Microsoft Office, Troubleshooting, Telecommunications, Microsoft Excel, Leadership, Business Analysis, Project Management, Team Leadership, Time Management, Training
Education
Humber College 2009 — 2012
Computer Engineering
Vivaldi Partners 2011 - Present
IMBUE 2009 - 2011
TELUS 2007 - 2009
Vodafone Group 2002 - 2005
Deloitte Consulting 1998 - 2002
Skills
Business Strategy, Strategic Planning, New Business Development, Marketing Strategy, Product Development, Innovation, M&A due diligence, Venture Capital, Business Process..., Entrepreneurship, Management, Strategy, Coaching, Process Improvement, Due Diligence, Program Management, Management Consulting, Business Development, Marketing, Business Planning, Telecommunications, Product Management, Change Management, Analytics, Cross-functional Team..., Market Research, Competitive Analysis, Analysis, Business Intelligence, Business Transformation, Leadership, Mergers & Acquisitions, Strategic Partnerships, Go-to-market Strategy, Segmentation, Consulting, Strategic Consulting, Product Marketing
Education
University of Toronto - Rotman School of Management 2008 — 2008
Certificate
IMD Business School 2005 — 2005
Certificate
University of Virginia Darden School of Business 1997 — 1999
MBA
University of Toronto 1986 — 1989
MSc
University of Calgary 1981 — 1986
BSc
Coursera
TELUS January 2014 - Present
TELUS October 2006 - December 2013
Sitel May 2002 - September 2006
Sitel 2002 - 2006
Skills
Quality Assurance, Call Center, Training Delivery, Process Improvement, Documentation, Computer Hardware, Telecommunications, Computer Maintenance, Music Production, Radio Broadcasting, Microsoft Office, Excel, IPTV, Active Directory, Software Documentation, Customer Satisfaction, Call Centers, Microsoft Excel, DSL, Team Management, Team Leadership, Technical Support, Management, Software Installation, Vendor Management, Customer Service, Training
Education
Southern Alberta Institute of Technology 2006 — 2012
Journeyman Certificate, Telecommunications Technology/Technician
Humber College 2000 — 2001
Broadcasting
Avaya December 2011 - Present
TELUS November 2004 - December 2011
CDW February 2002 - October 2004
Allstream March 2000 - January 2002
AT&T 1999 - 2001
Skills
UC, Avaya, Solution Selling, PBX, Managed Services, Channel, Video Conferencing, VoIP, Consultative Selling, SIP, MPLS, Call Center, Wireless, WAN, Unified Communications, Enterprise Software, IP, Management, Selling, Virtualization, Channel Partners, Professional Services, Telecommunications, Data Center, IVR, Telephony, SIP Trunking, Cloud Computing, Cisco Technologies, Ethernet, Contact Centers
Education
Humber College
Computer Science
TELUS October 2014 - Present
Gucci Group October 2012 - October 2013
Michael Kors May 2010 - May 2012
Hudson's Bay Company September 2009 - April 2010
Skills
Visual Merchandising, Fashion, Merchandising, Store Management, Loss Prevention, Apparel, Trend Analysis, Retail, Styling, Retail Sales, Sales Management, Trend Forecasting, Sales, Leadership, Marketing, Training, Management
Education
Humber College 2014 — 2015
Diploma for Paralegal Studies, Law
The University of Western Ontario 2006 — 2010
Honours Bachelor, Business Management and Human Resources
Mosaic Sales Solutions July 2015 - Present
TELUS January 2013 - August 2014
TELUS March 2011 - December 2012
SCI Group Inc June 2010 - March 2011
Nytric Limited May 2009 - June 2010
C.A.T.S Mainstage Company September 2009 - February 2010
Nytric Limited December 2007 - April 2009
Softchoice Corporation May 2006 - August 2007
Walt Disney Pictures November 2005 - March 2006
Canada Computers March 2005 - August 2005
Skills
Product Marketing, Strategy, Social Media Marketing, Marketing Strategy, Competitive Analysis, Marketing Communications, Management, Salesforce.com, Leadership, Project Management, Sales Process, Market Research, Training, Marketing Management, SEO, Coaching, Digital Strategy, CRM
Education
York University - Schulich School of Business 2015 — 2015
Schulich Executive Education Centre, SEEC/CODI, Master's Certificate, Adult Training and Development (MCATD)
Humber College 2005 — 2006
Postgraduate, Marketing Management
Western University 2000 — 2004
BA, Geological and Earth Sciences/Geosciences
Corus Entertainment March 2015 - Present
Freelance Consultant May 2008 - Present
DHX Media September 2014 - December 2014
TELUS May 2012 - May 2014
Creative Post Inc. June 2009 - May 2012
Corus Entertainment November 2006 - May 2009
Broadcast Captioning and Consulting Services March 2005 - November 2006
Skills
Closed Captioning, VOD, Television, Broadcast, Broadcast Television, Post Production, New Media, Editing, Content Management, Digital Asset Management, Digital Media, Media Production, Social Media, Creative Writing, Film, Voice Over, Audio Editing, Radio Broadcasting, Photography, Social Media Marketing, Screenwriting, Producing, Digital Video, Final Cut Pro
Education
Humber College 2000 — 2001
Broadcast Radio, Radio, Voice Over
Pattison Sign Group August 2013 - Present
TELUS April 2011 - July 2013
TD May 2009 - March 2011
Skills
Business Strategy, Business Analysis, Business Planning, Small Business, Small Business IT..., Business Process..., Strong Business Acumen, Sales, Salesforce.com, Direct Sales, Sales Process, Sales Presentation..., Customer Service, Customer Retention, Revenue Forecasting, Sales Funnel..., Forecasting, New Business..., Lead Generation, Opportunity Analysis, Opportunity Creation, Relationship Management, Building Relationships, Corporate Branding, Revenue Enhancement, Long-term Customer..., Management Consulting, Manage Client..., Leadership, Team Leadership, Telecommunications, Management, Time Management, Call Centers, Entrepreneurship, Solution Selling, Marketing, Customer Experience, Brand Loyalty, Integration, Sales Presentations, New Business Development, Negotiation, Account Management, B2B, Cold Calling, Networking, CRM
Education
University of Guelph 2004 — 2005
Business Administration and Management
Humber College 2005 — 2009
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies, Honours
TELUS October 2014 - Present
Lacoste April 2014 - October 2014
Danier Leather June 2013 - January 2014
Town Shoes & The Shoe Company August 2012 - January 2014
Gap Inc./Banana Republic March 2012 - August 2012
Skills
Merchandising, Customer Service, Sales, Fashion, Retail, Visual Merchandising, Teamwork
Education
Humber College 2014 — 2017
Bachelor of Commerce (B.Com.), Fashion Management, First Year
Lo-Ellen Park S.S. 2008 — 2011
Ontario High School Diploma
Aldebrain Attendant Care Services October 2011 - Present
The BYNG Group March 2010 - September 2011
Media Classified Corporation November 2008 - January 2009
TELUS May 2008 - November 2008
Headset.com/Call Center Products January 2007 - May 2008
Galati Bros Supermarket December 1999 - May 2006
Skills
Advertising, Time Management, Customer Service, Competitive Analysis, Sales, Leadership, Management, Microsoft Excel, B2B, Outlook, Analysis
Education
BOMI 2013 — 2013
Asset Management
Humber College 2011 — 2012
Institute of housing management Certified property manager, Property management
Humber College 2002 — 2005
Marketing, Marketing, Advertising, Sales
TELUS August 2014 - Present
Vital Insights January 2012 - August 2014
Humber College March 2013 - May 2013
Humber College March 2011 - August 2011
Iovate Health Sciences Inc. May 2007 - March 2011
Hayabusa January 2010 - June 2010
Toronto Kollaboration 2006 - 2007
Graphics Unlimited September 2003 - July 2004
Genesys Creative Inc. June 2002 - August 2002
Skills
Posters, Layout, Corporate Branding, Magazines, Logo Design, Banners, Packaging, Typography, Web Design, Corporate Identity, Adobe Creative Suite, InDesign, Annual Reports, Logos, Retouching, Photoshop, Art Direction, Graphic Design, Dreamweaver, Print Production, Flash, Brochures, Adobe Acrobat, Creative Direction, Visual Communication, Brand Development, Photography, CSS, HTML, Print, Image Manipulation, Advertising, Graphics, Illustrator, Newsletters, Web Development, Business Cards, User Experience, User Interface Design, QuarkXPress, Pre-press, Branding & Identity, Marketing Communications, Concept Development, Illustration, Vector Illustration, Interaction Design, Branding
Education
Seneca College of Applied Arts and Technology 2005 — 2006
Web Design, Development and Maintenance, Digital Media Arts
International Academy of Design 2001 — 2002
Creative Advertising
Crescent School
Humber College
Western University
Visual Arts
Exchange Solutions April 2014 - Present
Exchange Solutions Inc. September 2011 - March 2014
Exchange Solutions Inc. November 2009 - September 2011
I Love Rewards Inc December 2008 - October 2009
Riviera Flooring Ltd April 2007 - November 2008
TELUS June 2005 - March 2007
Skills
New Business Development, CRM, Digital Marketing, Program Management, Leadership, Marketing Strategy, Client Development, Key Account Management, Strategy, Market Planning, Contract Negotiation, Cross-functional Team..., Business Development, Management, Customer Relationship..., Team Management, Customer Acquisition, Strategic Communications, Business Analytics, Program Design, Presentation Development, Revenue Management, Employee Management, Employee Engagement, Marketing, Sales, SaaS, Solution Selling, Account Management
Education
Ivey Business School at Western University 2002 — 2004
Honours Business Administration, Strategy & Marketing
The University of Western Ontario - Huron University College 2000 — 2002
Primus Telecommunications Canada Inc. 2014 - Present
TELUS May 2008 - December 2013
Right At Home Realty June 2003 - December 2011
TELUS March 2010 - December 2010
Telus Mobility 2008 - February 2010
Skywords Traffic 1998 - 2000
Skills
Managed Services, Ethernet, Cloud Computing, MPLS Networking, VoIP, Telecommunications, Hosting, Unified Communications, SIP Trunking, Direct Sales, Solution Selling, B2B, Leadership, Sales, Go-to-market Strategy, Selling, Account Management, Marketing Strategy, CRM, Operations Management, New Business Development, Wireless, Contract Negotiation, Sales Operations, Customer Retention, Sales Process, Product Management, Salesforce.com, Team Leadership, Strategic Partnerships
Education
Humber College
Broadcasting/sales
TELUS July 2012 - Present
D+H January 2012 - July 2012
Radiant Communications 2007 - January 2012
Apple 2011 - 2012
Lavalife 2003 - 2007
CGI 2000 - 2003
Atlantis Aerospace Corporation 1994 - 2000
Skills
Cloud Computing, Active Directory, Microsoft Exchange, Servers, Data Center, VMware, Management, DNS, IT Management, Software Documentation, Networking, Operating Systems, Troubleshooting, Virtualization, Disaster Recovery, TCP/IP, VMware ESX, System Administration, VPN, DHCP, WAN, Integration, Hardware, SAN, IIS, Firewalls, Databases, Microsoft SQL Server, Solaris, Leadership
Education
Humber College
MCSE, Computer Science
Ontario Telemedicine Network September 2013 - Present
Cx Solutions Inc May 2010 - September 2013
TELUS March 2007 - May 2010
407 ETR September 2001 - May 2006
Rogers Communications Inc. January 2000 - January 2001
Telespectrum Canada January 1999 - January 2000
CGU Insurance September 1997 - October 1998
Bell Canada February 1982 - September 1997
Skills
Process Improvement, Program Management, Change Management, Call Center, Operations Management, Performance Management, Strategic Planning, Customer Satisfaction, Call Centers, Customer Experience, Outsourcing, Telecommunications, Management, Leadership, Team Building, Coaching, Training, CRM
Education
University of Guelph 1969 — 1973
BASc, Consumer Studies
Happen
Happen
INSEAD
Executive Leadership Program
Soldi Real Estate Consulting Inc. November 2011 - Present
New Home Buyers Network April 2010 - November 2011
Metroland March 2009 - March 2010
Real Estate News June 2006 - March 2009
Inoventiv Canada June 2004 - June 2006
Allstream 2003 - 2004
TELUS 2001 - 2002
Sprint 1994 - 1997
Skills
Account Management, Direct Sales, Solution Selling, New Business Development, Negotiation, Business Development, Sales, Marketing Strategy, B2B, Management, Salesforce.com, Budgets, Marketing, Recruiting, Social Media Marketing, Product Development, Marketing Communications, Social Networking, Advertising, Digital Media, Digital Marketing, Key Account Management
Education
Humber College 2000 — 2002
Communications
TELUS January 2006 - Present
British Telecom 2003 - 2005
PwC España 2000 - 2002
Skills
LTE, HSPA, Wireless, WiMAX, 3G, UMTS, CDMA, RF, Telecommunications, WCDMA, RAN, 4G, Networking, RF Engineering, Microwave, Small Cells, WiFi, Strategic Technology..., New Technology..., GPRS, Network Optimization, Cellular Communications, HSDPA, Mobile Communications, 3GPP, QoS, 2G, Edge, Business Development, Strategy, Project Management
Education
IE Business School 2015 — 2016
Executive MBA
Technische Universität Hamburg-Harburg 2002 — 2003
Master's Thesis, Electrical & Computer Engineering
Universidad Politécnica de Madrid 1996 — 2003
MSc, Electrical & Computer Engineering
NEXGEN Wireless Corp. July 2005 - Present
TELUS October 2001 - June 2005
Clearnet June 1999 - October 2001
Education
Humber College 1998 — 2000
Honours, Business Management
Dundee Capital Markets October 2011 - Present
IPS Networks January 2011 - October 2011
ITSA (Information Technology Systems Advisory) January 2009 - January 2011
TELUS November 2002 - January 2009
AIM Trimark Investment Management Inc. September 1992 - November 2002
Toronto Stock Exchange 1990 - 1992
Skills
Network Security, Firewalls, Security, VPN, Juniper, Disaster Recovery, Data Center, PCI DSS, ITIL, Network Architecture, IT Management, CISSP, Vulnerability Assessment, Information Security..., Vendor Management, Virtualization, Enterprise Architecture, IPS, Information Security, Vulnerability Management, Solution Architecture, VMware, Networking, Checkpoint, Cisco Technologies, Linux, SIEM, Security Architecture..., High Availability, IT Strategy, Penetration Testing, Business Continuity, IT Service Management, Computer Security, Network Design, ISO 27001, IDS, Encryption, Identity Management, Application Security, TCP/IP, Security Audits, DNS, Web Application Security, CEH, Intrusion Detection, Load Balancing, Internet Security, IPSec, Governance
Education
Humber College 1983 — 1985
Engineering Technician Diploma
Rogers Sportsnet January 2015 - Present
Rogers Sportsnet September 2014 - January 2015
Rogers Sportsnet January 2013 - September 2014
Rogers Consumer Publishing and Digital Media Group April 2011 - January 2013
TELUS June 2010 - April 2011
TELUS August 2009 - June 2010
VeriSign May 2008 - August 2009
Lincoln Electric August 2006 - April 2008
Minuteman Press August 2005 - January 2006
Skills
Multimedia Project..., Business Analysis, Team Leadership, Partner Relationship..., Marketing Communications, Social Media Marketing, Marketing Management, Merchandising Strategies, Content Management, Content Development, Web Content Management, Content Strategy, Mobile Content, Mobile Marketing, Mobile Technology, IPTV, Mobile Applications, Operations Management, Graphic Design, Web Design, Company Branding, Digital Imaging, Mobile Media, Digital Illustration, Print Production, Video Editing, Audio Editing, 3D Studio, Multimedia, Project Management, Partner Management, Marketing Strategy, Social Media, CMS, Mobile Devices, Corporate Branding, 3D Studio Max, Digital Marketing, Digital Strategy, Digital Media
Education
McMaster University 2010 — 2010
Project Management Fundamentals
Sheridan College 2006 — 2008
Business - Marketing
Humber College 2004 — 2005
3D Multimedia Animation
Humber College 2002 — 2004
Multimedia Design and Production Technician
TELUS May 2014 - June 2015
CIBC January 2014 - May 2014
Bell Media June 2012 - November 2013
TES - The Employment Solution January 2011 - June 2012
IBM INDIA Pvt LTD December 2009 - December 2010
Zenith Infotech June 2009 - December 2009
Convergys 2006 - 2009
Asian News International (ANI) 2005 - 2006
Skills
VMware ESX, Active Directory, DNS, Windows Server, DHCP, Servers, VMware, Disaster Recovery, Citrix, Microsoft Exchange, Data Center, System Deployment, Cloud Computing, Help Desk Support, IIS, SCCM, ITIL, System Administration, IT Service Management, Virtualization, SAN, Windows, Backup Exec, TSM Administration, Symantec Endpoint..., Server Administration, Operating Systems, Networking, Technical Support, Software Installation, Microsoft Technologies, High Availability, Hyper-V, Firewalls, Troubleshooting, Cluster, Incident Management, Infrastructure, NAS, Powershell, Terminal Services, Windows Server 2003, Windows Server 2008, Exchange 2010/2007/2003, Ironport, Windows Sharepoint..., Managed Hosting, Managed Services
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2008 — 2010
MCA, Information Technology
IGNOU 2005 — 2008
Bachelor of Information Technology, Information Technolgy
S.S Mota Singh Sr. Sec Public Schoool 2000 — 2001
high School, Non Medical
PerfectMind August 2015 - Present
BroadbandTV September 2014 - June 2015
Vision Critical June 2013 - March 2014
TELUS May 2011 - September 2012
Humboldt University of Berlin January 2010 - August 2010
Skills
Software Development, Business Analysis, Agile Methodologies, Java, SQL, Testing, Software Project..., Agile Project Management, Vendor Management, Requirements Analysis, Databases
Education
The University of British Columbia 2005 — 2013
Bachelor of Arts (B.A.), Psychology & Computer Science
Humboldt-Universität zu Berlin 2009 — 2010
Cognizant April 2015 - Present
Univita Health Inc August 2014 - April 2015
TELUS June 2008 - July 2014
Infosys September 2002 - May 2008
Covansys February 1998 - September 2002
Skills
International Project..., Program Management, MS Project, Global Delivery, PMO, Vendor Management, PMP, Software Project..., SDLC, Requirements Analysis, Business Analysis, Project Delivery, Project Management, Release Management, IT Strategy, Requirements Gathering, Integration, SOA, Full SDLC, SharePoint, Management, ERP, Quality Assurance, Business Transformation, Business Process, Enterprise Architecture, Microsoft Project
Education
Indian Institute of Technology, Madras 2000 — 2002
M.Tech, Computer Science and Engg., A
Jawaharlal Nehru Technological University 1993 — 1997
B.Tech, Chemical Engg., A
Project Management Institute 2011 — 2011
PMP, Project Management
Bell March 2012 - Present
Bell Mobility December 2009 - March 2012
TELUS November 2007 - May 2009
Telus Mobility December 2005 - November 2007
Bank of Montreal 2007 - 2007
Molson Coors Canada 2003 - 2003
Skills
Field Marketing & Sales, Sales Skills Training &..., Marketing Communications, Promotions, Event Management, Sales Management, Marketing Management, Budgets, Retail, Management, Marketing, Project Planning, Sales Operations, Project Management, Training, Sales, Market Planning, Customer Experience, Marketing Strategy
Education
PMI 2008 — 2009
CAPM, Project Management
Humber College 2003 — 2005
Special Event Planning & Management, Event Management
Humber College 2002 — 2005
Public Relations, Public Relations
Verveba Telecom September 2012 - Present
TELUS May 2011 - July 2011
Skills
Project Management, MS Project, Project Planning, Business Analysis, Vendor Management, Requirements Analysis, Program Management, Team Leadership, Process Improvement, Microsoft Office, Change Management, Business Process..., SDLC, RF Engineering, Project Delivery, Data Analysis, Invoice Processing, Actix, Windcatcher, TEMS Investigation, Nemo, iBwave, Networking, Microsoft Project
Education
Humber College 2011 — 2011
Project Management, Project Management
Apeejay College 2007 — 2010
Bachelor's degree, Information Technology
Gucci March 2013 - September 2015
Holt Renfrew August 2011 - March 2013
Ralph Lauren January 2011 - August 2011
Coach November 2010 - May 2011
Coco Model Management May 2010 - January 2011
TELUS January 2009 - April 2010
ALDO Group December 2007 - December 2009
Skills
Merchandising, Fashion, Visual Merchandising, Styling, Personal Shopping, Apparel, Sales, Store Management, Textiles, Makeup Artistry, Retail, Sales Operations, Time Management, Trend Analysis, More than 7 years of..., Customer focused,..., Denim, image consultant, Customer Service, Retail Sales, Sales Management, Training, Excellent training,..., Ability to deal well..., Event Planning, Luxury Goods, Selling, Trend, Trend Forecasting, Loss Prevention, Profit, Window Displays, Broad knowledge of..., Good interpersonal and..., Excellent time..., Public Speaking, Public Relations, Project Planning, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Inventory Control
Education
The School of Professional Makeup 2012 — 2013
Certificate, Makeup Art Fundamentals
Humber College
Diploma, Fashion Arts
Humber College
Public Relations, Advertising, and Applied Communication
TRC Networks May 2013 - May 2014
Altivon August 2010 - September 2011
Bell Canada 2007 - 2009
TELUS January 2001 - May 2007
TTS Meridian Systems ( a Nortel Company) January 1996 - January 2001
MTI 1993 - 1995
Skills
Managed Services, Contact Centre, VoIP, ShoreTel UC..., Contact Centers, Unified Communications, Telecommunications, Business Process, Mobility Management, Channel, Direct Sales, ACD, Business Development, Avaya, Business Intelligence, CRM, Cisco Technologies, Enterprise Software, IP, Leadership, Networking, SIP, Solution Selling, Selling, Strategy, Telephony, Wireless
Education
Digium an Asterisk Co
Switchvox Sales Certification
Cisco College 2013 — 2013
Certification, Business Edition 6000
The University of Western Ontario 1988 — 1990
Non Degree, Business & Marketing Courses and Leadership
ShoreTel 2012 — 2012
Unified Communications, UC Certificate
Toastmasters Burlington 2007 — 2011
Level 2, Parliamentary & Public Speaking
Humber College 1986 — 1987
Certificate, Telecommunications
TELUS March 2013 - Present
Sun Life Financial January 2012 - March 2013
Sun Life Financial March 2011 - February 2012
TELUS May 2007 - March 2011
Skills
Strategic Communications, Media Relations, Social Media, Public Speaking, Crisis Communications, Strategy, Internal Communications, Corporate Communications, Spokesperson
Education
Humber College 2006 — 2007
Post Graduate Certificate, Public Relations
McMaster University 2003 — 2006
Bachelor of Arts, Sociology
Citi April 2014 - Present
Citi December 2012 - April 2014
Citi September 2012 - December 2012
Citi August 2011 - September 2012
Citi April 2011 - August 2011
ExxonMobil January 2010 - March 2011
TELUS September 2008 - December 2009
ExxonMobil May 2007 - August 2008
Banco Industrial July 2006 - May 2007
INCAE Business School August 2004 - May 2006
Skills
Analytics, Customer Service, Contractors, Consulting, Disaster Recovery, Economics, Environmental Awareness, Managerial Finance, General Ledger, Invoicing, Internal Audit, Internal Communications, Key Account Development, Key Performance..., Kanban, Loans, Logistics Management, Project Management, Networking, Knowledge Management, Outsourcing, Oil/Gas, Quality Management, Research, Strategic Planning, Small Business, Vendor Management, Visio, Yield Management, Leadership, Team Leadership, Cross-functional Team..., Corporate Finance, Industrial Engineering, MIG welding, Team Management, Goal Oriented, Goal-driven leader, Exceeding Expectations, Exceeding Targets, Sense Of Urgency, Common Sense, Multicultural..., Multicultural Education, Procurement Outsourcing, SAP, JD Edwards, Oracle Applications, PeopleSoft Financial, Sabre
Education
Instituto Centroamericano de Administración de Empresas 2004 — 2006
Master of Business Administration (MBA), Finance, Economics and Sustainable Development
Universidad Rafael Landívar 1996 — 2001
Industrial Engineer, Industrial Engineering
CIBC January 2013 - Present
Philip Morris International February 2012 - November 2012
Hydro One October 2009 - November 2011
Hydro One May 2008 - October 2009
TELUS May 2007 - April 2008
G4S February 2007 - April 2007
Rogers Communications Inc. April 2006 - January 2007
KIK Custom Products June 2002 - November 2005
Pertamina May 1990 - April 2002
Skills
ABAP, SAP PM Module, SAP Procurement, SAP MM, SAP Logistics, Data Conversion, SAP R/3, SAP SRM, Report Painter, Oracle 9i, ODBC, AS400 system, RPG, Data Migration, Data Mapping, SAP SD Module, Salesforce.com, PowerBuilder, Oracle SQL, SAPScript, Legacy System Conversion, Data Analysis, DB2, COBOL, Kaizen, User Acceptance Testing, System Integration..., SAP Variant..., Access, Business Intelligence, Oracle, Materials Management, Integration, SAP ERP, SAP, ERP
Education
Seneca College of Applied Arts and Technology 2004 — 2005
Certified, AS/400 Business Applications Development
Sapient College Singapore 1999 — 2001
Certificate, SAP Training
LPMI 1994 — 1995
Master of Business Administration (MBA)
Indiana Institute of Technology 1983 — 1989
Bachelor of Science, Computer Information System, Fort Wayne, Indiana, USA.
Professional Development and Training
TELUS April 2015 - Present
Children's Miracle Network Hospitals October 2013 - April 2015
Microsoft January 2012 - September 2013
Fleishman-Hillard June 2011 - January 2012
Microsoft Canada December 2009 - September 2010
Scottish Enterprise May 2009 - September 2009
Government of Ontario August 2008 - December 2008
Skills
Event Planning, Media Relations, Marketing, Strategic Planning, Program Management, Market Research, Public Relations, Marketing Communications, Social Media, Corporate Communications, Community Relations, Time Management, Public Speaking, Community Development, Press Releases, Fundraising, Leadership, Corporate Social..., Crisis Communications, Community Investment
Education
Adobe Certified Training
InDesign Essentials
Humber College
Certificate in Corporate Communications, Public Relations, Advertising, and Applied Communication, Communication and Media Studies
University of Waterloo
BA, Co-op, Honour's Arts and Business Administration
Université Denis Diderot (Paris VII) / University Paris VII
Student Exchange Program, French and Business
TELUS October 2012 - Present
Humber College Of Advanced Learning And Technology January 2011 - August 2012
Religare Finvest Limited April 2010 - November 2010
Gyan Sagar Academy April 2009 - March 2010
Gyan Sagar April 2009 - March 2010
Skills
Problem Solving, General Administration, Energy, Customer Service, Microsoft Office
Education
Humber College 2011 — 2011
Renaissance College Of Commerce And Management 2006 — 2009
Bachelor Of Commerce, Commerce And Accounting
Humber Business School
Bachelor, Commerce (Accounting)
TELUS May 2003 - Present
Telus Mobility January 2001 - April 2003
Skills
PMP, Telecommunications, Vendor Management, Wireless, Requirements Analysis, Software Project..., Business Analysis, ITIL, PMO, Integration, Project Delivery, SDLC, Visio, Project Portfolio..., Data Center, Information Technology, Solution Architecture, IT Management, Enterprise Architecture, Management, System Deployment, IT Service Management, Business Process, IT Strategy
Education
Humber College
Ryerson University
Grant Thornton LLP (Canada) June 2015 - Present
Grant Thornton LLP (Canada) June 2014 - Present
Grant Thornton LLP February 2013 - August 2014
Primus Business Services March 2011 - April 2012
Cisco March 2010 - March 2011
TELUS June 2009 - December 2009
PwC May 2007 - July 2009
Canadian Broadcasting Corporation October 1995 - June 2006
Skills
Strategic Planning, Competitive Analysis, Project Management, Product Development, Market Planning, Marketing, Team Building, New Business Development, Sales, CRM, Product Management, Integrated Marketing, Business Planning, Telecommunications, Marketing Communications, Digital Marketing, Marketing Strategy, Account Management, Strategy, Business Development, Program Management, Product Marketing, Business Strategy, Budgets, Market Research, Strategic Partnerships, Email Marketing, Social Media, Leadership, Management, Project Planning, Advertising, Analysis, Negotiation, E-commerce, Public Relations, Marketing Management, Retail, B2B, Sponsorship, Online Marketing, Direct Marketing, Lead Generation, Online Advertising, Creative Direction, Social Media Marketing, Brand Management, B2B Marketing, Newsletters, Brand Development
Education
Huron University College 1983 — 1987
BA
Ryerson University
York University - Schulich School of Business
Teliphone Navigata-Westel May 2013 - Present
Felix Global Corp. April 2012 - April 2013
Trispec Communications April 2011 - March 2012
TELUS April 2007 - April 2011
GSA Consulting September 2001 - April 2007
Skills
Solution Selling, Telecommunications, Account Management, Direct Sales, Sales Management, Salesforce.com, Managed Services, Wireless, Unified Communications, Channel, New Business Development, Sales Process, VoIP, Team Leadership, Selling, Management, Lead Generation, Team Building, Business Development, Sales Operations, Channel Partners, Key Account Management, Business Intelligence, Negotiation, Sales, CRM, Customer Satisfaction, Budgets, Leadership, Vendor Management, Contract Negotiation, Contract Management
Education
Humber College
TELUS May 2014 - February 2015
AFL September 2013 - May 2014
TELUS April 2007 - October 2012
Mmwave Technologies September 2006 - March 2007
HFCL Infotelconnect August 2000 - December 2004
Skills
Telecommunications, Project Planning, Fiber Optics, Outside Plant, Wireless, Testing, Project Management, Network Design, Cabling, Optical Fiber, Electrical Engineering, Budgets, Strategic Planning, Tactical Planning, Quality Assurance, Greenfield Projects, VoIP, GPON, CDMA, Engineering, Supervising, Equipment Installation, Fiber Optic Cable, Copper Cabling, Telephony, Capital Budgeting, FTTx, ADSL, Site Investigation, Equipment Testing, Business Strategy, Broadband Access, Utilities, Access, AutoCAD, Microsoft Office, Microsoft Excel, Microsoft Word, Networking, SDH, LTE, IP
Education
Indira Gandhi National Open University 2002 — 2005
Master of Business Administration (MBA), Operations Research
Punjab Technical University 1996 — 2000
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
TELUS July 2015 - Present
Alpha Telecom May 2014 - June 2015
Digitcom Inc June 2012 - April 2014
Knowledge Computers June 2011 - May 2012
Bharti Airtel Limited June 2008 - May 2009
Skills
Telecommunications, Cisco Technologies, VoIP, Unified Communications, IP, Troubleshooting, Windows Server, Data Center, Active Directory, Hardware, Managed Services, Security, Storage, Microsoft Certified..., Computer Hardware, Avaya, Routing, WAN, SIP, CCNA, Avaya IP Telephony, Voice Mail, Telephony, DHCP, TCP/IP, Technical Support
Education
Humber College 2009 — 2011
Diploma, Computer Network and Support Technician
Punjab Technical University 2004 — 2008
Bachelors, Electronics and Communication
Avaya Learning
APSS, Telecommunications Technology/Technician
Scotiabank April 2015 - Present
TELUS April 2005 - January 2015
TELUS 2005 - January 2012
TELUS 2005 - 2009
Dun & Bradstreet 2004 - 2005
Sprint Canada Inc. 1998 - 2002
ACC Telenterprises Ltd. 1994 - 1998
Skills
Leadership, Coaching, Value Propositions, Change Management, Training, Performance Management, Sales Presentations, Direct Sales, Sales Growth, Selling, Telecommunications, Recruiting, Sales, Talent Management, Strategy, Management, Sales Operations, New Business Development, Sales Management, Program Management, Team Building, Management Consulting, Process Improvement, Employee Training, B2B, Organizational..., CRM, Marketing, Consulting, Customer Experience, Cross-functional Team...
Education
Humber College 1990 — 1993
Public Relations, Diploma
Acclivus
Certification, Sales Methodogy
Goodyear Toastmasters
SPIN Selling
Certification, Sales Methodogy
Value Selling
Certification, Sales Methodogy
Keller Williams Realty, Inc. March 2015 - Present
TELUS November 2010 - Present
Royal LePage Terrequity Realty 2014 - 2015
TELUS February 2009 - November 2010
TELUS April 2007 - February 2009
TELUS November 2004 - April 2007
Skills
Wireless, VoIP, Telecommunications, Customer Satisfaction, Telephony, Customer Retention, Team Management, Vendor Management, Coaching, Project Management, Customer Experience, Team Leadership, Business Analysis, Sales, Performance Management, Call Center, Human Resources, Account Management, Direct Sales, Product Management, CRM, Product Marketing, Solution Selling, Salesforce.com, Team Building, Call Centers, Management, Sales Management, Training, Sales Operations, Recruiting, Mobile Devices, Leadership, Real Estate
Education
OREA 2014 — 2015
Real Estate License
Humber College 2005 — 2007
Business Management
Seneca College of Applied Arts and Technology 2004 — 2005
Seneca College of Applied Arts and Technology 2004 — 2005
Broadcast Journalism
CEO at Runway Crush January 2013 - Present
Fitdolls May 2010 - February 2013
Telus September 2002 - 2013
The women's centre October 2012 - December 2012
Skills
Marketing, Fashion, Social Media, Social Networking, Lifestyle Coaching, Retail, Management, Sales, Time Management, Customer Service, Sales Management, Entrepreneurship, Advertising, Human Resources, Business Development, Sales Operations, Market Research, Brand Development, Marketing Strategy, E-commerce
Education
Sheridan College 2007 — 2009
Business Management, Business Administration and Management, General
Humber College 2006 — 2007
Forensic Psychology
Sheridan College 2003 — 2005
Social work, Graduated
McMaster University
Labour Studies
TELUS April 2006 - Present
The State Group Inc. January 1996 - April 2006
Skills
Cisco Technologies, VoIP, Cisco Call Manager, Network Design, IP, Contact Centers, VMware, IVR, Unified Communications, IT Service Management, Troubleshooting, Telephony, Wireless, Routing, Cisco Certified, Lync Server 2010, Microsoft Lync Server..., Telecommunications, LAN-WAN
Education
Humber College 1990 — 1992
Teleprocessing/Networking
First West Credit Union March 2011 - Present
TELUS July 2006 - February 2011
Pivotal Corporation April 2000 - March 2006
Skills
Internal Communications, Strategic Planning, Strategic Communications, Marketing, Product Launch, Media Relations, Public Relations, Executive Management, Leadership, Change Management, Event Planning, Corporate Communications, Video Production, Speech Writing, Project Management, Human Resources, Marketing Communications, Employee Engagement, Team Building, Digital Marketing, Coaching, Strategy, Digital Media, Communication Training, Advertising, Strategic Partnerships, Integrated Marketing, Management, Social Media, Brand Awareness, Social Media Marketing
Education
University of Southern California - Marshall School of Business 2009 — 2009
INSEAD 2008 — 2008
Executive Education
The Institute of Corporate Directors 2008 — 2008
Not-For-Profit, Governance Essentials Program
INSEAD/ Rotman School of Management 2007 — 2007
Executive Education
The University of British Columbia
Bachelor of Commerce
TELUS March 2014 - Present
TELUS Communications November 2008 - March 2014
Call Genie June 2006 - August 2008
Yellow Pages Group June 2006 - June 2007
FedEx Office 2005 - 2006
Telus Superpages 2004 - 2005
Skills
Social Media, Solution Selling, New Business Development, Account Management, Negotiation, Direct Sales, Salesforce.com, Sales Management, B2B, Strategy, Management, Telecommunications, Leadership, Marketing, Training, Coaching, Wireless, Strategic Partnerships, Public Relations, Sales Process, Product Management, Business Development, Lead Generation, Team Leadership, Trade Shows, Marketing Strategy, CRM, Key Account Management, Sales Presentations, Mobile Devices, Business Strategy, Customer Retention, Online Advertising, Managed Services, Networking, Strategic Planning, SaaS, Team Building, Team Management, Digital Marketing, Business Planning, Online Marketing, Customer Experience, Cross-functional Team..., Cloud Computing, Cold Calling, Project Management, Competitive Analysis, Sales, Integrated Marketing
Education
Humber College 2001 — 2004
Business, Advertising Media Sales/Marketing
TJX Canada/Winners Merchants International L.P. August 2015 - Present
TELUS March 2015 - July 2015
Schulich School of Business September 2013 - December 2014
Sears Holdings Corporation May 2013 - July 2013
Ansai Energy-Saving Services & Engineering Co., Ltd 2009 - 2012
Ansai Energy-Saving Services & Engineering Co., Ltd 2008 - 2008
Shanghai Pudong Development Bank 2006 - 2007
WISCO June 2005 - August 2005
Skills
Supply Chain Management, Logistics, Warehousing, Negotiation, Marketing Communications, Marketing Strategy, Account Management, Cross-functional Team..., Market Research, Inventory Management, Continuous Improvement, Six Sigma, Training, Operations Management, Purchasing, Management, Budgets, Supply Chain, Pricing, Procurement, Marketing, Analysis
Education
York University - Schulich School of Business 2013 — 2014
Master of Business Administration (MBA), Operations Management and Information System, Marketing
University of Wisconsin-Madison - School of Business 2012 — 2014
Logistics, Materials, and Supply Chain Management
Huazhong University of Science and Technology 2003 — 2007
Bachelor, International Economics & Trade
TELUS October 2014 - Present
Merkato Communications May 2013 - October 2014
The Snorri Program Iceland June 2012 - August 2012
Queen's University May 2011 - December 2011
Queen's Student Alumni Association (QSAA) May 2010 - May 2011
Queen's University Alma Mater Society May 2009 - May 2011
Arts and Science Undergraduate Society May 2010 - April 2011
Queen's University March 2008 - April 2011
Alma Mater Society of Queen's University October 2009 - October 2010
Service Canada April 2009 - September 2009
Skills
Event Planning, Social Media, Events Coordination, Editing, Strategic Communications, Public Relations, Social Media Marketing, Leadership, Media Relations
Education
Humber College 2012 — 2013
Postgraduate Certificate, Public Relations
Université Laval / Laval University 2012 — 2012
French Language
Queen's University 2007 — 2011
Bachelor of Arts (Honours) Medial, Political Studies, Gender Studies
TELUS January 2014 - Present
SYSDEVPRO.COM 1995 - Present
Compucom November 2014 - February 2015
TELUS May 2013 - December 2013
Insurance Corporation of British Columbia June 2012 - April 2013
Accenture April 2003 - May 2012
BC Hydro September 1999 - April 2003
Freelancer January 1992 - December 1999
Skills
Windows 7, Windows Server 2008, Microsoft Deployment..., MDT, SCCM, Marimba, MSI, Enterprise Software..., McAfee ePO, Group Policy, Virtualization, MySQL, SQL Server, ASP, PHP, VBScript, Batch Processing, Powershell, Project Management, Process Engineering, ITIL, Team Leadership, Technical Writing, Windows 8, Windows Server 2012, Hyper-V, Windows Server, Windows, Microsoft SQL Server, Active Directory, IT Service Management, Servers, Business Analysis, McAfee, VMware, Enterprise Architecture, Operating Systems, Troubleshooting, Cloud Computing, Technical Support, System Deployment, System Administration, Integration, Infrastructure, Networking
Education
Inha University 1991 — 1995
BA Sc., Mechanical Engineering
Cushman & Wakefield April 2003 - Present
TELUS 1999 - 2003
United System Solutions 1997 - 1999
Skills
Negotiation, Leases, Tenant, Renewals, Relocations, Real Estate Investment, Dispositions, Site Selection, Investment Properties, Brokerage, Valuation, Corporate Real Estate, Real Estate Development, Real Estate, Lease Administration, Real Estate Transactions, Location Intelligence, Relocation, Lease Negotiations, Commercial Real Estate, Commercial Leasing, Land Acquisition, Market Analysis, Disposition, Office Tenant..., Facilities Management, Commercial Real Estate..., Landlords, Tenant Representation, Investments, Construction Management, Financial Analysis, Contract Negotiation, Property Management, Commercial Real Estate...
Education
CaGBC 2011 — 2011
LEED Green Associate, Leadership in Energy & Environmental Design
Ontario Real Estate College 2008 — 2008
Broker, Commercial Real Estate
Ontario Real Estate College 2002 — 2003
Real Estate License, Commercial Real Estate
Humber College 1996 — 1996
Post-Grad Diploma, PR
Queen's University 1991 — 1995
BSc.
Sir Winston Churchill 1985 — 1991
High School
BC Hydro November 2014 - Present
BC Hydro August 2013 - January 2014
Vancity May 2012 - June 2013
BC Hydro May 2011 - April 2012
Pacific Blue Cross November 2010 - April 2011
Oracle March 2010 - October 2010
Sun Microsystems August 2008 - February 2010
HSBC May 2006 - July 2008
TELUS February 2005 - March 2006
BEA Systems, Inc June 2004 - November 2004
Skills
SOA, Enterprise Architecture, Web Services, APIs, Java Enterprise Edition, ESB, Agile Methodologies, Weblogic, Solution Architecture, Software Development, TOGAF, Middleware, EAI, REST, Distributed Systems, Oracle, Data Warehousing, Business Intelligence, Design Patterns, Solaris, Cloud Computing, Java, Glassfish, Agile methodology, ARIS, .NET, WCF, Hadoop, Amazon Web Services..., Amazon EC2, Continuous Integration, Archimate, MapReduce, JRuby, C# 4.0, Scala, Mobile Technology, AngularJS, Node.js, JavaScript, Android Development, Integration, RESTful WebServices
Education
Indian Institute of Science 1992 — 1994
Master of Engineering
TELUS May 2000 - Present
Longos 1998 - 2000
Education
Humber College 1996 — 1997
Western University 1993 — 1996
BA, Sociology
World at Work
Currently taking courses towards CCP designation
SoMoFuse January 2014 - Present
Orange Mountain Solutions Inc. June 2011 - Present
YogaClassplan.com 2008 - Present
Orange Mountain Solutions Inc. May 2010 - June 2012
VANOC February 2009 - March 2010
The Level 2007 - February 2009
TELUS January 2001 - November 2007
Yellow Pages Group 2006 - 2007
Columbus Group Communications January 1997 - April 2001
Skills
Java, Go, Spring Framework, Tomcat, Web Applications, Hibernate, MySQL, Apache, Agile Methodologies, Architecture, Mobile Applications, Gradle, Git, XML, Eclipse, IntelliJ IDEA, Linux System..., GWT, Oracle, Linux server..., HTML5, CSS, Subversion, Maven2, Twilio, Requirements Gathering, Client Interfacing, SMS, Mac OS, Corporate Intelligence, GXT, Nginx, Architectures, Web Development, Spring, SALT
Education
Hogeschool van Utrecht 1993 — 1997
BSc, Electrical Engineering
Niftarlake College 1986 — 1992
VWO, Natural Sciences
TELUS February 2008 - July 2008
Rogers 2005 - 2007
Bell Canada March 1998 - December 2004
Skills
Wireless, WAN, MPLS, IP, Telecommunications, Security, Project Management, Enterprise Software, Network Architecture, LAN-WAN, Project Planning, Networking, TCP/IP
Education
University of Toronto 1972 — 1976
BASc, Electrical Engineering
Humber College 1969 — 1972
Diploma, Electronic Technology
TELUS March 2009 - Present
Tech mahindra Ltd. October 2005 - Present
IBM Global Services December 2004 - October 2005
Skills
Software Project..., Systems Analysis, Team Management, Project Delivery, Requirements Analysis, Business Analysis, Configuration Management, Technical Management, Technology Development, IT Service Management, XML, PL/SQL, Agile Methodologies, SOA, Business Intelligence, Java Enterprise Edition, Web Services, Genesys, ITIL, Linux, SDLC, Requirements Gathering, Solution Architecture, Pre-sales, PMP, Oracle, Software Development, Enterprise Architecture, Agile Project Management, Testing, Unix, Data Warehousing, Test Automation, Contact Center...
Education
Indian Institute of Technology, Bombay 2006 — 2006
IT Proj. Management, IT Project Management
Nagpur University 1996 — 2000
B.E, Electronics and Communication
eLoyalty, a TeleTech Company July 2015 - Present
eLoyalty, a TeleTech Company July 2013 - Present
IBM Canada Ltd. May 2008 - June 2013
School Boards Corporation Inc. March 2007 - August 2008
TELUS May 2007 - August 2007
Credit Union Central of Ontario May 2005 - August 2005
Skills
UCCE, ICM, CVP, Contact Centre..., Cisco Call Manager, Java, Requirements Gathering, ClearCase, Openspan, SQL, MS-DOS, Office 2010, Unix, Integration, Call Center, Requirements Analysis, WebSphere Application..., Disaster Recovery, Websphere, Call Centers, Solution Architecture, Business Analysis
Education
York University 2005 — 2010
Computer Engineering, Honors Degree
Humber College 2004 — 2005
Computer Programmer, 2 year Programmer Diploma
TELUS January 2014 - Present
ProofPoint Inc January 2013 - December 2014
Rogers Communication Inc. September 2010 - August 2013
Skills
Technology Support, Dell/ HP hardware..., Telecommunications, Team Leadership, Blackberry, Microsoft Office, Networking, Business Analysis, Troubleshooting, TCP/IP, DNS, Nagios
Education
Humber College 2009 — 2010
Diploma in Computer Network Support Technician, Information Technology
RMIT University 2007 — 2009
Asscoiate Degree, Information Technology
Make Technologies, a Dell Company June 2012 - Present
BizTechMasters Inc August 2010 - Present
Revonet Consulting Inc. April 2008 - Present
Dell 2012 - 2012
Mémoon Workforce Schedule Automation August 2010 - 2012
Forzani Group January 2009 - June 2010
British Columbia Lottery Corporation August 2009 - November 2009
EA November 2008 - December 2008
TELUS March 2006 - April 2008
Hcareers 2008 - 2008
Skills
Business Intelligence, Cognos, Data Warehousing, Business Analysis, Data Modeling, ETL, OLAP, Requirements Analysis, Microsoft SQL Server, Business Objects, SQL, Oracle, Databases, Integration, Crystal Reports
Education
Simon Fraser University 2006 — 2007
MBA
Institute of Business Administration 1986 — 1997
MBA
National University of Science and Technology 1989 — 1992
Bach. Computer Science
Shared Services Canada (Government of Canada) October 2012 - Present
Government of Canada / Human Resources and Skills Development Canada June 2010 - October 2012
TELUS 2009 - June 2010
Bell Canada June 2000 - July 2008
Bell Canada 2006 - 2008
Bell Canada May 1979 - June 2000
Skills
VoIP, Telecommunications, IP, Process Improvement, Project Management, WAN, Service Delivery, Project Delivery, CCNA, Change Management, Vendor Management, Team Leadership, Program Management, ITIL, Business Analysis
Education
York University
Bachelor of Arts, Geography and Urban Studies
Humber College
Diploma, Telecommunications and Teleprocessing
Sheridan College
Diploma, Urban Planning
St. Michael's Hospital June 2015 - Present
University Health Network May 2009 - May 2015
Thales October 2005 - May 2009
TELUS October 2005 - May 2009
SONY BMG CANADA 2000 - 2005
MicroAge 1998 - 1999
Skills
ITIL, IT Operations, Active Directory, Project Management, Business Analysis, Management, Team Management, IT Strategy, Integration, Requirements Analysis, IT Management, Software Development, PMP, Software Documentation, Team Leadership, IT Service Management
Education
Seneca College of Applied Arts and Technology 1997 — 2000
Computer Engineering
Humber College 2001 — 2002
Project Management
TELUS April 2014 - Present
TELUS May 2010 - April 2014
TELUS January 2006 - May 2010
Tri-Media Integrated Marketing Technologies, Inc. October 2002 - December 2005
VaultStudios June 1998 - August 2003
Skills
Linux, Microsoft SQL Server, Troubleshooting, VMware, Data Center, Firewalls, Virtualization, Windows, Enterprise Software, Cloud Computing, DNS, Servers, Technical Support, Server Administration, Active Directory, Windows Server, Unix, TCP/IP, Hardware, Network Administration
Education
Humber College 2001 — 2004
Computer Engineering Technology/Technician
TELUS March 2011 - Present
TELUS April 2010 - June 2011
TELUS June 2007 - April 2010
Telus Mobility June 1997 - June 2007
Telus Mobility May 2001 - May 2004
Motorola April 1995 - June 1997
Skills
Payroll, HRIS, Human Resources, Employee Benefits, SAP HR, SAP, Budget, Employee Engagement, Deferred Compensation, Performance Management, Onboarding, Succession Planning, Talent Management, Organizational..., Organizational Design, Benefits Administration, Change Management, Budgets, Coaching, Personnel Management, Leadership, Outsourcing, Strategy, Program Management, Leadership Development, Project Management, Management, Workforce Planning
Education
University of Toronto - Rotman School of Management 2012 — 2012
Advanced Program in Human Resources Management, Strategic Human Resources
Canadian Payroll Association 2009 — 2010
CPA Designation, Payroll and Accounting
World at Work 2003 — 2007
Certified Benefits Professional, Benefits Management
Seneca College of Applied Arts and Technology 1995 — 2002
Certificate, Human Resources Management, High Honours
Humber College 1984 — 1987
Diploma, Business Administration
TELUS June 2013 - Present
IBM Canada Ltd. August 2012 - May 2013
Blackberry February 2010 - February 2012
CIBC Wealth Management, TierOne September 2007 - February 2010
CIBC Wealth Management July 2004 - August 2007
TierOne September 2003 - June 2004
Skills
Quality Assurance, QTP, Java, Quality Center, Test Strategy, Software Quality..., Agile, Test Management, Test Automation, Test Planning, User Acceptance Testing, Defect Tracking, Testing, Agile Methodologies, SDLC, Test Cases, System Testing, Regression Testing, Waterfall, Business Requirements, Visio, Software Project..., Requirements Gathering, Requirements Analysis, Integration Testing, Agile Project Management, CMMI, Manual Testing, Integration, Scrum, Systems Analysis, PMP, Performance Testing, DB2, Resource Management, Data Warehousing, Oracle, HP Quality Center
Education
Bearing Point Inc. 2008 — 2008
Enterprise Testing Methodology
Humber College 2003 — 2003
System Administration, Sun Solaris - Part II
Boston's Software Institute 2000 — 2000
Certificate, Java 2.0 and Oracle 8i
RAIT's College of Engineering 1985 — 1989
Bachelor of Engineering, Electronics
Bell Mobility January 2011 - Present
Bell November 2009 - February 2011
Telus 2007 - 2009
Alcatel-Lucent Shanghai Bell 2002 - 2006
alcatel lucent shanghai bell July 1998 - May 2002
Skills
CDMA, UMTS, LTE, IP, SCTP, Wireless Networking, MPLS, SIGTRAN, SMS, SS7 protocol, Diameter, IMS, TCP, MAP, IS41, SIP
Education
Huazhong University of Science and Technology 1994 — 1998
Bachelor, Computer Science
Black's/ TELUS January 2012 - Present
TELUS April 2008 - December 2011
TELUS January 2007 - March 2008
TELUS September 2004 - December 2005
TELUS April 2000 - September 2003
Procter & Gamble August 1992 - April 2000
Skills
Business Strategy, Strategic Planning, Telecommunications, Account Management, Sales, Marketing Strategy, Segmentation, Competitive Analysis, Channel, Product Marketing, Team Leadership, Strategy, Trade Marketing, Strategic Partnerships, Solution Selling, Sales Management, Retail, Marketing, Market Planning, Cross-functional Team...
Education
Queen's University 1988 — 1992
Bachelor of Commerce (B.Com.), Finance & Marketing
INSEAD 2008 — 2008
Executive Development
University of Toronto - Rotman School of Management 2009 — 2011
Executive Development
Seng Consulting November 2008 - Present
EXFO December 2006 - August 2008
Habitat for Humanity 2008 - 2008
Telus 2003 - 2005
Education
Humber College 2005 — 2006
Postgraduate Project Management Certificate with Honours, Project Management
Western University 1999 — 2003
TELUS January 2015 - Present
TELUS August 2012 - December 2014
TELUS December 2009 - July 2012
Motorola Mobile Devices December 2005 - December 2009
A.T. Kearney July 2001 - December 2005
Motorola January 1998 - July 1999
Siemens October 1995 - December 1997
Education
Indiana University - Kelley School of Business
Master of Business Administration (MBA)
Nagpur University
Engineering, Electronics
ITalkBB Canada October 2014 - Present
Rogers Communications May 2011 - July 2014
Huawei Technologies March 2009 - March 2011
TELUS June 2006 - January 2009
TELUS September 2004 - June 2006
Rogers November 2003 - September 2004
Lucent Technologies May 1995 - August 2001
Skills
LTE, UMTS, 3G, GSM, CDMA, Core Network, Wireless, IP, Network Design, Wireless Networking, EVDO, SIP, Routing, SS7, Switches, HSPA, Signalling, Open Source Software, Capacity Planning, QoS, CCNA, Integration, Translation, AXE, Network Optimization, WCDMA, RAN, SDH, HLR, Node B, 5ESS, STP, ATM Networks, E-911, Telecommunications..., BGP, Capital Budgeting, Supply Network Planning, E911, IMS DB/DC, Call Processing, Capacity Management, 3GPP, 3GPP2, Cisco IOS, Cisco Routers, Cisco VoIP, Cisco Wireless, Cisco Call Manager, CCIE R&S
Education
Humber College 2002 — 2003
•Postgraduate
South China Normal University 1991 — 1994
Bachelor
Alcatel-Lucent October 2013 - Present
Bell Canada July 2013 - October 2013
Dell January 2011 - March 2013
TELUS 2010 - 2011
Nortel Networks 2003 - December 2010
Nortel May 1999 - April 2003
Metro-Net ( AT&T) September 1997 - October 1999
Skills
Network Design, Unified Communications, Managed Services, MPLS, VoIP, IP, Ethernet, Sales Engineering, Solution Selling, Wireless, Pre-sales, WAN, Network Architecture, Data Center, Telecommunications
Education
Humber College 1981 — 1985
Martin Grove Collegiate Institute 1976 — 1979
H.H. Angus & Associates Ltd. April 2009 - Present
Oakville Soccer Club 2005 - Present
TELUS June 2008 - July 2009
Southlake Regional Health Centre April 1996 - July 2008
Skills
Microsoft Certified..., Novell, Wireless, Project Management, MS Project, Project Planning, Troubleshooting, BICSI, IT Management, Integration, Network Design, Cisco Technologies, Networking, IP, Data Center, VoIP, Strategic Planning
Education
Humber College
Engineering Technologist, Computer Engineering
Loblaw Companies Limited March 2014 - Present
APPTELNET Systems Consulting Incorporated August 2011 - Present
Innovapost January 2013 - February 2014
Scotiabank August 2011 - January 2013
SCI Group Inc January 2012 - August 2012
Pitney Bowes November 2009 - July 2011
TELUS November 2004 - November 2009
Deloitte Consulting November 1998 - November 2004
Delsoft May 1998 - October 1998
Skills
Project Management, Data Warehousing, Business Intelligence, ITIL, Infrastructure, ITSM, Help Desk, Operations Management, IT Service Management, SDLC, Integration, PMP, Informatica, Databases, Microsoft SQL Server, Telecommunications, Business Analysis, Business Process, PMO, Requirements Analysis, Vendor Management
Education
Indian Institute of Technology, Delhi 1994 — 1998
B. Tech, Computer Science and Engineering
MNL Management September 2015 - Present
TELUS September 2008 - August 2015
Dave & Buster's August 2007 - September 2008
The Source September 2003 - August 2007
Skills
Store Management, Merchandising, Retail, Loss Prevention, Customer Experience, Profit, Team Leadership, Performance Management, Retail Sales, People Development, Employee Relations, Multi-channel Retail, Recruiting, Customer Service, Sales, Coaching, Leadership, Operations Management, P&L, P&L Management, Sales Operations, Strategy, Training, Visual Merchandising, Account Management, Budgets, Business Planning, Competitive Analysis, Cross-functional Team..., Customer Retention, Customer Satisfaction, Direct Sales, Employee Training, Forecasting, Hiring, Inventory Control, Inventory Management, Management, Marketing, New Business Development, POS, Pricing, Process Scheduler, Sales Management, Sales Process, Succession Planning, Team Building, Team Management, Time Management, Driving Results
Education
Humber College 1997 — 1999
Business Management
TELUS September 2009 - Present
TELUS Communications 2004 - 2004
TELUS Integrated Communications 2002 - 2003
TELUS Communications 2000 - 2003
TELUS Communications 1997 - 2000
TELUS (formerly BC TEL) 1996 - 1997
Telus Mobility 1993 - 1997
Telus Mobility 1995 - 1995
Skills
Telecommunications, Strategic Planning, Strategic Partnerships, Marketing Strategy, Marketing Communications, Business Strategy, Product Management, Product Marketing, Strategy, Wireless, Customer Experience, Cross-functional Team..., Business Case, Marketing, Integrated Marketing, Segmentation
Education
University of Waterloo 2012 — 2012
Master's Degree, Social Innovation
INSEAD 2008 — 2008
Executive Education, Senior Leadership Forum
University of Toronto - Rotman School of Management 2008 — 2008
Executive Education, Board Governance
Ivey Business School at Western University 1988 — 1991
Honours Business Administration, General Business, Marketing
Hewlett-Packard April 2013 - Present
Bell Canada June 2009 - March 2013
TELUS 2001 - 2009
BCE Emergis June 1995 - June 2001
Skills
HP Openview, Solaris, ITIL, Unix, HP-UX, Incident Management, IT Service Management, Data Center, Solution Architecture, IT Operations, System Administration, VMware, AIX, Enterprise Architecture, Windows Server, Linux, Virtualization, HP, Cisco Technologies, Netscout, Networking, LDAP, Disaster Recovery, Security, Integration, High Availability, Troubleshooting, Telecommunications, Perl, Enterprise Software
Education
Humber College 1994 — 1995
LAN Administration, Local Area Network Network Administration
Sheridan College 1991 — 1993
Systems Analyst Diploma, Computer Science
ATB Financial January 2011 - Present
Accenture Technology Solutions November 2010 - January 2011
TELUS March 2008 - October 2010
TELUS March 2006 - March 2008
IBM January 2006 - February 2006
WebHelp Inc. 2003 - 2004
Concordia University 2002 - 2003
Skills
SAP, SAP Bank Analyzer, SAP FICO, SAP ERP, SAP MM, SAP SRM, SAP SD, SAP Security..., SAP Smart Forms, SAP Implementation, Business Process, SAP BW, SDLC, Business Analysis, SAP R/3, SAP Netweaver, ERP, Business Objects, Data Migration
Education
SAP AG
Certificate of Completion, SAP Academy Training courses on SAP Analytical Banking and Transactional Banking
SAP Canada
SAP Financials Solution Consultant Certification
SAP Canada
SAP SCM Solution Consultant Certification
Concordia University, JMSB, Montreal 2002 — 2005
M.Sc. in Administration, Management Information Systems
Concordia University, JMSB, Montreal 2000 — 2002
B.Comm., Management Information Systems
CEGEP de Saint-Laurent 1999 — 2000
Diploma, French as second language
Huazhong University of Science and Technology 1992 — 1997
B.Sc., Biomedical Engineering
YogaWorks
Certified Hatha Yoga teacher
TELUS March 2012 - Present
TELUS April 2011 - March 2012
Mercer October 2007 - May 2010
Fidelity Investments August 2006 - October 2007
Grafikom January 2005 - June 2006
Skills
Deferred Compensation, Human Resources, Employee Benefits, Personnel Management, Performance Management
Education
University of Toronto - University College
B.A, Economics, Employment Relations
Humber College
HR Management
TELUS January 2014 - Present
BlockUnited Inc. September 2010 - Present
City of Calgary 2012 - July 2013
Shaw Communications 2006 - 2010
Wi-LAN Inc. 2000 - 2006
Ericsson 1996 - 2000
HP Power Plant 1994 - 1996
Skills
Wireless, Application Architecture, Data Warehouse..., Oracle, Microsoft SQL Server, .NET, C#, Embedded Software, Embedded Systems, Systems Engineering, Business Intelligence, Web Services, Web Applications, EAI, eCommerce, Enterprise Content..., Social Networking, C++, Architecture, Mobile Devices, Project Management, Telecommunications, GSM, WiMAX, Linux, Integration, Databases, Software Development, Testing, Business Process, Architectures, Business Analysis, Solution Architecture
Education
Huazhong University of Science and Technology 1990 — 1994
Bachelor, Electrical Engineering
Gap Inc./Old Navy March 2014 - September 2015
Bell November 2008 - May 2010
TELUS September 2006 - November 2008
Skills
Research, Customer Service, Microsoft Excel, Management, Strategic Planning, Social Media, Leadership, Microsoft Word, Payroll Management, Operations Management, Visual Merchandising, Business Operations, Loss Prevention
Education
Humber College 2014 — 2016
University of Toronto 2008 — 2012
Honours Bachelor of Science (Hon. B.Sc.), Human Biology
Canadian Tire (BDO Solutions) March 2015 - Present
HP January 2014 - November 2014
RBC January 2013 - November 2013
Telus Mobility December 2011 - November 2012
IBM January 2010 - December 2011
TELUS January 2005 - September 2009
Computershare September 2003 - November 2004
CIBC/THE PERSONAL INSURANCE COMPANY OF CANADA, (DESJARDINS) November 2000 - June 2003
INTRIA/CIBC January 1995 - January 2000
Skills
VMware, Citrix, Windows, RightFax, Active Directory, Servers, Windows Server, Virtualization, Data Center, Citrix Metaframe, SCCM, Technical Support, 2008 R2, Microsoft Servers, Hyper-V, IIS, VMware ESX, Microsoft Exchange, Telecommunications, Blackberry Enterprise..., Disaster Recovery, Microsoft Technologies, ITIL, Hardware
Education
Computer Technology Institute / Peel Board of Education
Humber College
Applied Arts and Technology, Architectural Design - Drafting Technology
Aeroplan January 2012 - Present
Staged for Success August 2009 - Present
Sunnybrook Foundation June 2011 - October 2011
American Express November 2010 - May 2011
TELUS May 2008 - August 2009
Competitive Intelligence Team January 2007 - May 2008
Bell Mobility March 2006 - January 2007
KMac & ASSOCIATES (2006) February 2005 - February 2006
BAYVIEW HILL ANIMAL HOSPITAL January 2000 - August 2005
Education
Humber College 2005 — 2006
Certificate, Marketing Management 2005
York University 2002 — 2005
Bachelor of Arts, Sociology 2002
CIBC January 2015 - Present
TELUS August 2007 - January 2015
Accenture August 2003 - August 2007
Skills
Informatica, Data Warehousing, Project Management, SAP BW 7.3/3.5, Business Intelligence, SAP R/3, SAP BPC, Oracle db, PL/SQL, MS Office Suites, UNIX, Oracle Business Process..., Composite Applications, TIBCO, ERwin 3.5 / 7.x, Oracle SQL, CaliberRM, Vitria BusinessWare, Oracle, UML, ETL, Enterprise Architecture, Solution Architecture, Cross-functional Team..., Data Quality, SDLC, Unix, Business Process, Software Project...
Education
University of Toronto
Masters, Information Systems
Indira Gandhi National Open University
Diploma in, Management
Ranchi University
B.Sc., Engineering (Electronics and Telecommunications)
Hydro-Québec April 2015 - Present
Bell September 2012 - August 2014
PSP Investments March 2012 - August 2012
TELUS February 2010 - September 2011
TELUS May 2009 - August 2009
Ville de Montréal April 2008 - December 2008
Ville de Montréal June 2005 - December 2007
Fido March 2004 - June 2005
France Telecom 1999 - 2003
Cap Gemini 1998 - 1999
Education
2005 — 2008
Certificat, Rédaction
1995 — 1998
TELUS January 2011 - Present
C.I.B.C. September 2010 - December 2010
Skills
Data Center, Telecommunications, Disaster Recovery, Troubleshooting, System Deployment
Education
Humber College 1981 — 1984
yes, IT and accounting
TELUS April 2014 - Present
Skills
Customer Service, Event Planning, Microsoft Office, Event Management, Entertainment, Social Networking, Social Media, Negotiation, Budgets, Public Relations, Recruiting, Strategic Planning, Editing, Account Management, Hospitality, Social Media Marketing, Time Management, Outlook, Marketing Communications, Administration
Education
Humber College 2013 — 2013
Corporate Communications Certificate
University of Toronto - New College 2004 — 2008
Bachelor of Arts Honours, English - Women and Gender Studies
TELUS February 2011 - Present
Rogers Communications March 2007 - November 2009
Rogers Communications (including Sprint Canada) June 2003 - March 2007
Sprint Canada September 2002 - June 2003
Sprint Canada July 2000 - September 2002
Sprint Canada January 1999 - June 2000
Sprint Canada July 1997 - December 1998
IBI Group June 1988 - June 1997
Education
Ryerson University
B. Tech, Electrical Engineering
Humber College
Project Management Certificate, Project Management
Sun Life Financial October 2013 - Present
Aviva Canada January 2012 - August 2013
John Hancock January 2011 - December 2011
The Economical Insurance Group January 2007 - December 2010
Telus August 2005 - December 2006
Honda Canada Manufacturing March 2001 - May 2005
Deloitte Consulting 1994 - 2000
Skills
PMP, SDLC, Business Analysis, Requirements Gathering, Business Requirements, PMO, Visio, Software Project..., Project Portfolio..., User Acceptance Testing, Requirements Analysis, Vendor Management, Project Delivery, Business Process, Leadership, Resource Management
Education
Indian Institute of Technology, Kharagpur 1985 — 1989
TELUS 2007 - Present
Global Public Affairs 2005 - 2007
Government of Canada 1998 - 2004
Government of Ontario 1996 - 1997
Burns Strategy Group 1994 - 1995
Albright & Wilson Americas 1992 - 1993
Cooper Canada Limited 1984 - 1992
Broadhurst & Ball, Barristers & Solicitors 1982 - 1984
Skills
Government, Public Policy, Telecommunications, Policy Analysis, Policy, Lobbying, Politics, Risk Management, Strategic Communications
Education
The University of Western Ontario
LLB
The University of Western Ontario - Huron University College
Economics & Business
Softlanding March 2012 - Present
Commonwealth of Learning September 2008 - June 2012
Knowledgetech August 2011 - March 2012
Solving Kids' Cancer, Inc November 2010 - August 2011
Analytic Design Group Inc. January 2009 - February 2010
ntara April 2007 - November 2007
Flora Manufacturing & Distribution Ltd. December 2006 - February 2007
Thunderbird School of Global Management March 2006 - August 2006
Visiphor Corporation August 2005 - April 2006
TELUS January 2005 - February 2005
Skills
MOSS 2007, SharePoint, WSS 3.0, ASP.NET, C#, JavaScript, HTML, VB.NET, Visual Studio, Web Parts, ASP, CSS, Application Development, VBScript, Web Development, Microsoft Office..., Software Development, Integration, Microsoft Technologies, Enterprise Content..., SharePoint Server
Education
Imperial College London
Master of Engineering (MEng), Chemical Engineering
TELUS August 2010 - Present
TELUS June 2006 - August 2010
Sprint Canada 2003 - 2006
Sprint Canada 1998 - 2003
Skills
Contract Negotiation, Team Leadership, Telecommunications, Wireless, Vendor Management, Managed Services, RFP, IP, Cross-functional Team..., Business Case, Product Management, Provisioning, MPLS, RFQ
Education
Indiana State University - School of Business 1996 — 1998
MBA
TELUS January 2013 - Present
Rogers Communications October 2010 - December 2012
Rogers Communications April 2007 - October 2010
Rogers Communications July 2006 - April 2007
Central 1 Credit Union 2004 - 2006
Skills
Telecommunications, Software Project..., Requirements Analysis, Business Analysis, SDLC, Project Management, Problem Solving, Change Management, IT Management, Program Management, Business Process, Requirements Gathering, ITIL, Leadership, Project Portfolio...
Education
Humber College
TELUS Mobileaxs June 2012 - Present
TELUS Mobileaxs February 2011 - June 2012
TELUS January 2005 - January 2011
ROADPOST Inc. March 2003 - December 2004
PAGENET February 1996 - March 2003
Skills
Sales Management, Account Management, Contract Negotiation, Telecommunications, Forecasting, Consultative Selling, Solution Selling, New Business Development, Customer Relations, Selling, Sales Operations, B2B, Strategy, Customer Service, Salesforce.com
Education
Humber College
Business Administration
Sheridan College
Business Administration
Goldcorp Inc April 2015 - Present
Teck Resources Limited May 2011 - March 2015
TELUS 2005 - 2011
Bellsouth October 2000 - April 2004
Skills
Networking, Troubleshooting, Data Center, Network Design, Network Security, Unified Communications, Telecommunications, Cisco Technologies, Firewalls, Project Planning
Education
Northeastern University 1990 — 1993
Bachelor of Science (BSc), Electrical and Electronics Engineering
Illinois Institute of Technology 1986 — 1989
BSc, Electrical Engineering
choeifat
TELUS April 2014 - Present
SDI Marketing May 2013 - Present
TvOne Canada October 2010 - May 2011
Fossil November 2010 - January 2011
McMaster University September 2009 - December 2009
Public Broadcasting Service August 2007 - December 2007
University of Houston August 2005 - May 2006
Skills
Final Cut Pro, Broadcast, Video Production, Television, Video, Editing, Video Editing, Digital Media, New Media, Multimedia, Social Media, Journalism, Media Production, Entertainment
Education
McMaster University 2009 — 2010
Master of Arts, Communication and New Media
University of Houston 2004 — 2007
Bachelor of Arts, Media Productions
Houston Community College 2002 — 2004
Associates in Science, Maths
RBC October 2012 - Present
TELUS October 2010 - November 2012
Bell January 1998 - January 2010
Bell January 1991 - January 1994
Bell January 1988 - January 1993
Skills
Telecommunications, Telephony, Call Centers, Cisco Technologies, Project Management, CRM, Training, Cisco Call Manager, Customer Satisfaction, QoS, Time Management, Customer Service, Microsoft Office, IP, Wireless
Education
Humber College 1988 — 1991
Diploma, Business Administration
Westview Centennial Secondary School 1984 — 1988
Grade 12
Pink Triangle Press November 2014 - Present
Canadian Diabetes Association 2008 - 2012
Canadian Diabetes Association 2009 - 2011
TELUS 2005 - 2008
TELUS 2002 - 2005
IBM 1998 - 2002
IBM 1996 - 1998
Skills
Management, Training, Team Leadership, Customer Retention, Business Intelligence, Customer Experience, Strategic Planning, Account Management, Project Management, Social Media, Vendor Management, Program Management, Telecommunications, Team Building, Leadership
Education
Friesen, Kaye and Associates
Certified Master Learning Professional, Adult and Continuing Education and Teaching
Humber College 1995 — 1996
Post Graduate, Marketing Management
York University 1991 — 1995
Bachelor of Arts (B.A.), History and Behavioural Psychology