TELUS Company
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
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6,099 TELUS employees in database. Find out everything there's to know about TELUS employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
TELUS Employees
Roam Mobility November 2014 - June 2015
Shaw Communications June 2013 - October 2014
Shaw Communications June 2012 - June 2013
TELUS 1994 - 2005
Skills
Strategic Partnerships, Strategy, Business Development, Account Management, Competitive Analysis, Marketing Strategy, Sales, Market Research, B2B, Management, Solution Selling, Telecommunications, Customer Service, Customer Experience, Direct Sales, Corporate Communications, Relationship Marketing, Wireless, Retail, Sales Management, Customer Retention, Sales Process, Strategic Communications
Education
British Columbia Institute of Technology / BCIT 1988 — 1991
International Business and Trade, International Business
Greyhound Lines, Inc. July 2013 - Present
Orkin Canada May 2011 - July 2013
Trades Labour Corp. August 2008 - April 2011
TELUS August 2006 - June 2008
Skills
Marketing, Event Management, Social Media Marketing, Public Relations, Business Development, Music Production, Social Networking, Sales Management, Sales Operations, Distribution Strategies, Team Management, Advertising, Media Relations, Online Marketing
Education
British Columbia Institute of Technology / BCIT
Marketing
TELUS November 2013 - Present
Cisco Systems 2009 - 2013
TELUS March 2001 - July 2008
Skills
Cisco Call Manager, Voice Communications, Voice Mail, Voice User Interface..., Voice Networks, IP Networking, Telephony, Telco, Cisco Technologies, Cellular Communications, IP, QoS, VoIP, Networking, Disaster Recovery, WAN, Unified Communications, Data Center, Wireless, Speech, Vendor Management, Telecommunications, Troubleshooting, Network Design, Switches, Call Centers, MPLS, Integration, SIP, Routing, ISDN
Education
VVI - Community college 1979 — 1980
Diploma, Electronics
British Columbia Institute of Technology / BCIT
Yellow Pages / Pages Jaunes – Canada June 2015 - Present
CGI June 2014 - May 2015
TELUS June 2011 - May 2014
Netcom Support August 2008 - January 2011
Skills
Windows Server, Servers, Troubleshooting, Active Directory, Desktop Administration, Remote Desktop, VPN, Microsoft Exchange, Blackberry Enterprise..., Disaster Recovery, Microsoft Certified..., Network Administration, Computer Hardware, XP, Software Installation, Technical Support, Wireless Networking, Firewalls, System Administration, IT Service Management, Networking, System Deployment, tech, Windows XP, Hardware
Education
British Columbia Institute of Technology 2009 — 2012
Diploma of technology, Computer technology
TELUS October 2013 - Present
TELUS December 2012 - December 2013
TELUS April 2011 - December 2012
TELUS September 2008 - April 2011
Vancouver Coastal Health January 2008 - August 2008
SAP Business Objects September 2006 - December 2007
Skills
Business Intelligence, Integration, Business Process..., SQL, Requirements Analysis, Project Management, Business Process, Visio, Team Leadership, SharePoint, Business Analysis, Data Warehousing, Oracle, Analysis, Telecommunications, Management, Databases, Business Objects, Vendor Management, ERP, Microsoft SQL Server, Analytics, Process Improvement, PMO, Enterprise Software, Business Requirements, Leadership
Education
Simon Fraser University
Bachelor, Economics & Business Management Information Systems
McMaster University
Certification, Business Analysis
British Columbia Institute of Technology
Certification, Computing Systems (Database Administration and Design)
UBC Sauder School of Business
TELUS September 2011 - Present
TELUS June 2008 - August 2011
Skills
Software Project..., Agile Methodologies, SQL, Java, Software Development, Ruby on Rails, Enterprise Architecture, JavaScript, MySQL, jQuery, Integration, Requirements Analysis, SDLC, Business Analysis, SOA, Web Development, Linux, XML, Scrum
Education
The University of British Columbia 2003 — 2008
Bachelor of Science (B.Sc.), Computer Science
British Columbia Institute of Technology / BCIT
SereniTree Wellness March 2009 - Present
TELUS November 2002 - Present
Skills
Customer Service, Strategic Communications, recording engineer, Sound Editing, Videography, Video Editing, Musicianship, Technical Direction, Studio Lighting, Stage Lighting, Troubleshooting, Musicians, Video Conferencing, Software Installation, Broadcast Television, Voice Over, Video Production, Recording, Radio, HD Video, Audio Engineering, Entertainment, Help Desk Support, Sound, Pro Tools, Training, Radio Broadcasting, AV, Media Production, Audio Editing, Video, OS X, Television, Music Production, Performing, Multimedia, Music Videos, Live Events, Music
Education
British Columbia Institute of Technology / BCIT
Broadcast Technician, Radio and Television Broadcasting Technology/Technician
Cariboo College
Technician certification, Electrical, Electronics and Communications Engineering
TELUS February 2015 - Present
TELUS September 2012 - February 2015
TELUS 2015 - 2015
TELUS 2015 - 2015
TELUS January 2012 - August 2012
The Brick May 2004 - December 2011
HUSH Magazine March 2010 - May 2010
Skills
Marketing Communications, Marketing, Time Management, Leadership, Team Leadership, Customer Service, Sales, Microsoft Office, Access, Team Building, Public Speaking, Presentations, Business Analysis, Market Analysis, Business Strategy, Software Documentation, Business Planning, PowerPoint, Advertising, Teamwork
Education
British Columbia Institute of Technology 2010 — 2011
Bachelors, Business Administration
British Columbia Institute of Technology 2008 — 2010
Diploma, Business Management
Gleneagle Secondary 2002 — 2006
Diploma
TELUS September 2012 - Present
0898158 B.C. LTD. 2010 - Present
Health Shared Services BC June 2012 - August 2012
KGHM International April 2012 - June 2012
BC Hydro July 2011 - April 2012
City of Edmonton 2010 - 2011
PMC-Sierra 2009 - 2010
PMC-Sierra 2007 - 2009
PMC Sierra 2006 - 2007
Ventyx, an ABB Company 2000 - 2005
Skills
NetApp, VMware, Enterprise Storage, Unix, Virtualization, Solaris, Storage, Data Center, RHCE, Linux, Netbackup, NAS, Servers, Shell Scripting, System Administration, ITIL, AIX, VMware ESX, Disaster Recovery, Cluster, High Availability, SAN, Red Hat Linux, Cisco Technologies, Storage Area Networks, Perl, Snapdrive, SnapManager for Oracle, Microsoft Exchange, DNS, Integration, Troubleshooting, Active Directory, IT Operations, Operating Systems, Security, vSphere, HP-UX, IT Management, System Deployment, Infrastructure, Hardware, Windows Server, Testing, Technical Support, NetApp Filers, Databases, Enterprise Architecture, Networking, Solution Architecture
Education
Technical Knowledge 1995 — 2013
British Columbia Institute of Technology
Diploma, Financial Management / Accounting
Kentz - Member of the SNC Lavalin Group 2015 - Present
Kentz Engineers & Constructors/ SNC-Lavalin 2014 - 2015
Imperial Oil 2014 - 2015
Syncrude Canada Ltd. 2011 - 2014
ENMAX 2011 - 2011
TELUS 2007 - 2011
Skills
Project Management, Fiber Optics, Structured Cabling, Oil/Gas, Optical Fiber, Telecommunications, Wireless, Cabling, IP, VoIP, Networking, Project Planning, Network Design, Computer Network..., Troubleshooting, Commissioning, Team Leadership, Oil & Gas
Education
Northern Alberta Institute of Technology
Telecommunications Technology/Technician
British Columbia Institute of Technology / BCIT
Telecom Construction, Telecommunications Engineering
Newnold Consulting Services Ltd March 2009 - Present
TELUS January 2003 - March 2009
Skills
IP, Wireless, Telecommunications, VoIP, Managed Services, Business Transformation, Management Consulting, Program Management, Cross-functional Team..., Outsourcing, Strategic Planning, Team Leadership, SaaS, CRM, Data Center, Management, Vendor Management, Leadership, Consulting, Strategic Partnerships, Integration, Product Management, Solution Selling, Project Planning, Cloud Computing, Unified Communications, IT Strategy, Mobile Devices
Education
British Columbia Institute of Technology 1980 — 1984
Best Buy Canada October 2010 - Present
TELUS 2006 - 2010
TELUS 1999 - 2005
TELUS (BC TEL) 1997 - 1999
Skills
Strategic Sourcing, Vendor Management, Purchasing, Contract Management, Commercial Terms &..., Category Management, Procurement, End-to-End Competitive..., Managing Partner /..., Supply Management, Contract Law, Supply Chain Management, Telecommunications, Contract Negotiation, Process Improvement, Cross-functional Team..., Negotiation, Cost Savings &..., IT Hardware, Software,..., Issue Resolution, e-Commerce, Project Management, Tracks Marketplace,..., Compliance with..., Performance Benchmarking, Analytical &..., Mentoring, Teaching,..., Materials Management, Logistics, Sourcing, Supply Chain, Spend Analysis, Business Process..., Inventory Management, Forecasting, Outsourcing, Bidding Process, RFP
Education
Simon Fraser University 2004 — 2007
Bachelor, General Studies
Purchasing Management Association of Canada
SCMP / C.P.P., Supply Chain Management Professional / Certified Professional Purchaser
Association for Operations Management (formerly APICS)
CPIM, Certified in Production and Inventory Management
British Columbia Institute of Technology
Dipl.T, Marketing Management
TELUS November 2012 - October 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Accounting, QuickBooks, Financial Accounting, Financial Analysis, Bookkeeping, Customer Service, Tax, Financial Reporting, Teamwork, Auditing, Research, Access, Accounts Payable, Income Tax, Outlook, Accounts Receivable, Cash Flow
Education
British Columbia Institute of Technology 2013 — 2014
Bachelor's Degree, Accounting
British Columbia Institute of Technology 2010 — 2013
Diploma of Financial Management, Corporate Finance
Long View Systems January 2014 - Present
Brocade August 2012 - January 2014
Metafore August 2010 - July 2012
TELUS August 2007 - July 2010
Business Objects September 2002 - August 2007
Skills
Solution Selling, Storage, Data Center, Virtualization, Information Technology, VMware, HP, Security, Sales, Business Development, Team Building, Coaching, Marketing, Infrastructure, Data Management, Business Intelligence, Sales Management, Leadership, Cisco Technologies, Enterprise Software
Education
British Columbia Institute of Technology
Sales and Marketing Management - Technology Products
Simon Fraser University
Bachelor of Applied Science (BASc), Computer Sciences
Open Learning University
Post, Education
Procom May 2014 - Present
TELUS January 2000 - May 2013
Group Fitness Leader May 1986 - May 2003
TELUS January 1996 - January 2000
TELUS January 1996 - January 2000
TELUS January 1990 - January 1996
TELUS January 1983 - January 1990
TELUS May 1981 - May 1983
Skills
Cisco Routers, Juniper, Alcatel, Catalyst Switches, DSL, Switches, WAN, LAN-WAN, Routers, Computer Network..., IP, Telephony, T1, BGP, Fiber Optics, ISDN, Avaya, Ethernet, Network Design, Frame Relay, Telecommunications, Cabling, QoS, Software Installation, Cisco IOS, Wireless Networking, ATM networks, MPLS, Project Coordination, Project Delivery
Education
Coquitlam Continuing Education
Excel
British Columbia Institute of Technology
Supervisory Skills
Vancouver Community College
Basic Electronics
TELUS August 2013 - Present
Darim Vision October 2009 - May 2013
Smile Telecom July 2010 - July 2012
Corus Communication inc June 2007 - September 2009
PMC-Sierra March 2007 - June 2007
Skills
Visual C++, PHP, Java, J2EE Web Services, C, C++, MFC, Eclips, SQL Server, Visual Studio, 3D Studio Max, ASP, SQL, Shell Scripting, wxWidgets, Photoshop, VMware, IIS
Education
British Columbia Institute of Technology / BCIT 2007 — 2008
BS, Computer Science
Chungnam National University 2001 — 2007
B.S., Computer Science & Engineering
TELUS June 2011 - Present
BC Liquor Distribution Branch February 2010 - May 2011
eBay March 2003 - July 2009
Skills
Call Center, Customer Service, Customer Relations, Coaching, Employee Engagement, Administration, Databases
Education
British Columbia Institute of Technology 1997 — 1999
Technology, International Trade and Logistics
Simon Fraser University February 2015 - Present
Absolute Software January 2014 - December 2014
ActiveCo Computer Solutions June 2013 - November 2013
ICT-Pros Consultants Ltd 2010 - April 2013
The School Of St Jude February 2009 - January 2010
TELUS 2008 - 2009
Vision Critical 2007 - 2008
TELUS 2007 - 2007
Nicola Wealth Management 2006 - 2007
TEKsystems 2006 - 2007
Skills
virtualization..., Windows Server..., Veeam Backup , Backup..., CompTIA A+ Certification, MCSA + Messaging, CCNA, Extensive experience in..., MS Exchange Server..., Blackberry server, Active Directory, Windows Server, Microsoft Exchange, Servers, Customer Service, Technical Support, VPN, Networking, Linux, Troubleshooting, Computer Hardware, Windows, Software Installation, Information Technology, Network Administration, VMware, Disaster Recovery, Cisco Technologies, Hyper-V, Backup Exec, Hardware, vSphere, Help Desk Support, WSUS, Unix, Virtualization, Infrastructure, Switches, 2008 R2, DHCP, DNS, VMware ESX, Symantec Backup, Microsoft Certified..., Vendor Management
Education
British Columbia Institute of Technology 2004 — 2006
Computer Information Systems, Information Technology, 83% GPA
British Columbia Institute of Technology 2003 — 2006
British Columbia Institute of Technology (BCIT), Information Technology, 83%
TELUS March 2013 - Present
Provincial Health Services Authority December 2002 - November 2010
Skills
Servers, Storage Area Networks, VMware, Active Directory, Enterprise Storage, SAN, Disaster Recovery, High Availability, Netbackup, Architecture, Windows Server, Due Diligence, ITIL, NAS, Storage, Server Architecture, VMware ESX, Powershell, System Administration, Virtualization, NetApp, Brocade Fibre Switches, Cisco IOS
Education
British Columbia Institute of Technology 2002 — 2007
Computer Sciences, Computer Sciences
Cisco Network Academy 2001 — 2002
CCNA - Cisco Certified Network Associate
TELUS 2007 - Present
TELUS 2000 - 2007
Skills
Telecommunications, Strategic Partnerships, Strategy, Managed Services, Solution Selling, Enterprise Software, Sales, Unified Communications, Direct Sales, Contract Negotiation, Mobile Technology, Cross-functional Team..., Key Account Management, Mobile Devices, IP, Wireless, Data Center, VoIP, Vendor Management, Product Management, Team Leadership, Leadership, Professional Services, SaaS, Account Management
Education
Ryerson University
IT Leadership Development Program
British Columbia Institute of Technology
Business Administration
Huthwaite’s SPIN Selling
Simon Fraser University
English
Billzone Systems March 2015 - Present
Syscon Justice Systems October 2013 - February 2015
EC November 2012 - September 2013
ContainerWorld Forwarding Services Inc. / Commercial Logistics Inc. March 2012 - June 2012
Electronic Concepts Co.Ltd September 1999 - February 2012
TELUS October 2011 - October 2011
Skills
Oracle, PL/SQL, SQL, Oracle Developer 2000, Toad, Software Development, Oracle SQL Developer, SDLC, Business Analysis, Software Documentation, Oracle Enterprise..., User Acceptance Testing, Consulting, Databases, Requirements Analysis, Testing, Data Modeling, Technical Recruiting, Performance Tuning, Microsoft Office, Oracle 8.x / 9i, Software Design, Software Implementation, MS Office Suite, OEM, Import/Export, SQL Developer, Soft Skills, Oracle Forms 10g, Oracle Reports 10g, PL/SQL Developer, AccuRev, HPQC, WinSCP, VNCViewer, Oracle Reports
Education
British Columbia Institute of Technology 2013 — 2013
Oracle 11g Admin Workshop 2, Database Administration
British Columbia Institute of Technology / BCIT 2013 — 2013
Oracle 11g Admin Workshop 1, Database Administration
Osmania University 1991 — 1994
Bachelor's, Cost Accounting, Advance Accountancy, Income Tax, Statistics
OU
Bachelor of Commerce
Canadian Home Builders' Association - Fraser Valley May 2013 - Present
Langley Memorial Hospital Foundation April 2010 - April 2013
Fraser Valley Business April 2000 - April 2011
TELUS September 1997 - February 2000
Worker's Compensation Board January 1997 - September 1997
Insurance Corporation of BC June 1996 - January 1997
Skills
Non-profits, Stewardship, Fundraising, Volunteer Management, Event Planning, Annual Giving, Strategic Planning, Event Management, Charities, Budgets, Community Development, Proposal Writing, Nonprofits, Philanthropy, Public Relations, Program Development, Community Outreach, Board Development, Marketing, Sponsorship, Social Networking, Social Media, Small Business, Grant Writing, Strategic Communications
Education
British Columbia Institute of Technology 2010 — 2012
Marketing Fundraising Certificate Program & Business Marketing Program
Douglas College 1993 — 1996
Criminology Diploma, Criminology
Douglas College 1993 — 1996
Criminal Justice Certificate, Criminology/Political Science
Terry Fox 1990 — 1993
TELUS March 2012 - Present
TELUS January 1998 - March 2012
Skills
Network Design, Network Engineering, Network Architecture, Operations Management, Management, Cross-functional Team..., VoIP, Networking, Strategy, IP, Integration, Data Center, Telecommunications, Wireless
Education
SFU 1993 — 1994
EMBA-Management skills in Advanced Technology, Engineering Science
Simon Fraser University 1978 — 1980
Undergraduate, Computing Science
British Columbia Institute of Technology / BCIT
Network Specialist, Computer Engineering
TELUS 2008 - Present
TELUS 2004 - 2008
TELUS 2002 - 2004
TELUS 1999 - 2002
ISM-BC 1989 - 1999
Telecom Canada 1986 - 1989
BC Telephone 1980 - 1986
Education
British Columbia Institute of Technology 1995 — 2005
Bachelor of Technology (B.Tech.), Information Technology
UBC 1976 — 1980
Bachelor of Science (B.Sc.), Computer Science, 1st Class
Retired April 2014 - Present
TELUS October 2008 - Present
TELUS 2009 - 2013
TELUS 2008 - 2011
BCTel (now Telus) 1988 - September 2009
BCTel / ISM-BC 1996 - 2000
Skills
User Acceptance Testing, Telecommunications, Business Analysis, Data Modeling, Requirements Analysis, Data Warehousing, Business Intelligence, Business Process..., Integration, Business Process..., Quality Assurance, SharePoint, Databases, SQL, SDLC, Business Process
Education
British Columbia Institute of Technology 1982 — 1984
Diploma of Technology, Computer Systems
TELUS Communications May 1994 - Present
TELUS 1994 - 2010
TELUS Communications February 2006 - February 2008
TELUS Communications February 2004 - February 2006
Skills
Wireless, Telecommunications, MPLS, IP, VoIP
Education
George Washington University 2004 — 2006
Masters, Project Management
British Columbia Institute of Technology 1992 — 1994
Electronics Engineering
Olds College 1982 — 1984
Petroluem Land Management
Alpha Technologies Ltd. May 2015 - Present
Alpha Technologies Ltd. January 2010 - April 2015
Alpha Technologies Ltd. September 2007 - December 2009
TELUS February 1995 - December 2005
TELUS April 1990 - February 1995
Executive Place 1985 - 1989
Skills
Process Improvement, Team Leadership, Project Management, Windows, Manufacturing, Troubleshooting, Engineering, Software Documentation, Testing, Continuous Improvement, SAP, Project Planning, Cross-functional Team..., Lean Manufacturing
Education
British Columbia Institute of Technology / BCIT 2009 — 2009
Microsoft Suite Upgrade
Continuing Education 2006 — 2007
Administrative Assistant Certificate, Business
Douglas College 2006 — 2007
Career Builder Plus
Thompson Rivers University 2005 — 2006
English Literature
Telus 1990 — 2005
Microsoft and Database Applications
Alliance Française - Vancouver, BC 1998 — 1999
Conversational French
TELUS November 2013 - Present
TELUS November 2003 - Present
BKS Cablecom April 2003 - November 2003
Skills
Telephony, VoIP, Telecommunications, IP, Wireless, Avaya PBX, Nortel, Call Center, contact center, Callpilot, Contact Centers, Call Centers, Cisco Call Manager, Cisco Technologies, Solution Selling, Unified Communications, LAN-WAN, Managed Services, Network Design, WAN, Switches, Data Center, Ethernet, Avaya Technologies, MPLS
Education
British Columbia Institute of Technology 2001 — 2002
TELECOMMUNICATIONS TECHNICIAN - DIPLOMA, Telecommuncations
British Columbia Institute of Technology / BCIT
Diploma Telecommunications, Telecommunications Technician – Diploma
British Columbia Institute of Technology
ELECTRONICS TECHNICIAN COMMON CORE - CERTIFICATE, Electronics
British Columbia Institute of Technology
TELECOMMUNICATIONS TECHNOLOGIST - PARTIAL, TELECOMMUNICATIONS
British Columbia Institute of Technology
ELECTRONIC ENGINEERING ENTRY - COMPLETED, Engineering
TELUS November 2012 - Present
TELUS August 2011 - November 2012
TELUS August 2009 - July 2011
Skills
Workforce Management, Telecommunications, Performance Management, Customer Experience, Vendor Management, Coaching, Employee Engagement, Performance Analysis, Call Centers, Team Management
Education
British Columbia Institute of Technology 2005 — 2010
Human Resource Management
Novo Textiles Co. March 2009 - Present
Russell Brewing Co. July 2008 - March 2009
TELUS October 2006 - July 2008
OMD Canada July 2002 - October 2006
Education
British Columbia Institute of Technology / BCIT 2000 — 2002
Marketing Management - Communications
Centennial High School
The Original Cakerie March 2008 - October 2015
TELUS March 1995 - March 2007
St Paul's Hospital Foundation February 1993 - March 1995
Skills
Marketing, Customer Service, Social Media, Food, FMCG, Food Service, Cross-functional Team..., Retail, Marketing Strategy, International Sales, Sales, Inventory Management, Merchandising, Coaching, Microsoft Office, Team Building, Project Planning, Leadership, Advertising, Management, Food Industry
Education
Douglas College 1990 — 1992
Marketing/Marketing Management, General
British Columbia Institute of Technology
Marketing
TELUS March 2011 - Present
McKesson Pharmacy Systems August 2009 - March 2011
City of Surrey April 2009 - August 2009
McKesson Pharmacy Systems October 2008 - February 2009
BCAA 2007 - 2008
BCAA 2004 - 2007
BCAA 1998 - 2004
Skills
Requirements Gathering, Agile Methodologies, Release Management, Gap Analysis, Team Building, Workshop Facilitation, Relationship Management, Product Requirements, SDLC, Business Analysis, Requirements Analysis, Systems Analysis, Testing, Quality Assurance, Test Planning, Business Process, Software Documentation, Visio, User Acceptance Testing, MS Project, Analysis, SQL, IT Management, Project Management, Microsoft Project
Education
University of Victoria 2007 — 2008
MCBA, Masters Certificate In Business Analysis
British Columbia Institute of Technology 1997 — 2000
Certificate, Computer Systems
British Columbia Institute of Technology 1993 — 1995
Diploma of Technology, Management Systems
Notre Dame Regional Secondary 1985 — 1991
BCAA Educational Courses
N/A
Atos Origin January 2010 - March 2010
TELUS 1990 - 2007
Education
British Columbia Institute of Technology 2009 — 2010
NASP, NASP
Fanshawe College 1982 — 1986
Business Information Systems
Successful Contracting and Consulting
TELUS March 2007 - Present
Skills
BGP, Cisco Technologies, OSPF, Network Design, Switches, TCP/IP, Cisco IOS, Routers, MPLS, LAN-WAN, Wireless, CCNA, QoS, Routing, ISIS, CCSP, JNCIP, CompTIA Network+..., Security+, CompTIA A+ Certification, Linux Firewalls, Cisco Firewall Security, CCDP, Splunk, Backtrack
Education
British Columbia Institute of Technology / BCIT 2011 — 2012
Bachelor of Technology (BTech), Network Security Administration, B+
University of Alberta 2001 — 2004
Bachelor of Science (BSc), Computer Engineering, B
Provincial Health Services Authority January 2015 - Present
SoCalGas October 2014 - December 2014
Salt River Project July 2014 - July 2014
Southern California Edison (SCE) September 2013 - December 2013
BC Hydro June 2007 - April 2008
TELUS July 2001 - May 2007
TELUS - Customer Escalations T&O February 2000 - July 2001
TELUS February 1998 - February 2000
TELUS Network Customer Operations May 1996 - February 1998
BCTEL May 1994 - May 1996
Skills
Change Management, Leadership Development, Telecommunications, Management, Strategy, Project Management, Process Improvement, Leadership, Business Planning, Analysis, Project Planning, Performance Management, Business Process..., Strategic Planning, Program Management
Education
Council of Six Sigma Certification and Industry 2014 — 2014
Lean Six Sigma Black Belt Certification
British Columbia Institute of Technology 1986 — 1992
Business Management
Dawson College 1976 — 1978
Electrotechnology
Certified Life Coach January 2010 - Present
Vancity 2003 - Present
TELUS October 1980 - November 2003
Skills
Body Image, Coaching, Team Building, grief coaching, Workshop Facilitation, Personal Development, Healing, Healthcare, Social Networking, Leadership Development, Leadership, Life Coaching, Lifestyle Coaching
Education
Grief Coach Academy 2012 — 2013
British Columbia Institute of Technology
accounting
Coach Training Institute
life coach
lululemon athletica August 2015 - Present
Freelance July 2010 - Present
TELUS March 2014 - August 2015
CTV February 2011 - June 2015
Paperny Entertainment Inc. October 2013 - December 2013
Finale Editworks November 2012 - March 2013
Worldwide Bag Media March 2012 - October 2012
Tonic Post 2003 - 2010
Skills
Television, Avid Media Composer, Broadcast, Video Production, Avid, Video, Film, Post Production, Intuitive, Case Study Videos, Final Cut Pro, Documentary Editorial, Motion Graphics, Videography, Screen Capture, Versaltile, Flexible, Promotion Videos, Interactive Video, Award Submission Videos, Video Encoding, Adobe Creative Suite, Sounds Design, Unscripted Television..., Music Composition, Video Editing, Producing, Film Production, Commercials, Camera, Music Videos, Web Video
Education
British Columbia Institute of Technology
Wedgewood Hotel & Spa, Relais & Châteaux March 2014 - Present
TELUS September 2011 - April 2012
Deloitte Canada May 2011 - September 2011
VANOC January 2010 - February 2010
Canadian Cancer Society June 2009 - September 2009
Skills
Volunteer Management, Community Service, Marketing Communications, Marketing Strategy, Marketing Research, Teamwork, Team Leadership, Active Team Player, Highly responsible, Strategic Planning, Communication, Active Learning, Public Relations
Education
The University of British Columbia 2009 — 2013
Bachelor of Commerce
City University of Hong Kong 2010 — 2010
Queen's University 2008 — 2009
Bader International Study Centre (UK)
British Columbia Institute of Technology 2013 — 2014
Continuing Education
TELUS September 2014 - Present
TELUS July 2012 - September 2014
TELUS December 2011 - July 2012
TELUS June 2010 - November 2011
TELUS June 2008 - June 2010
TELUS December 2007 - June 2008
Skills
Marketing Communications, Media Relations, Public Relations, Business Development, Management, Leadership, Change Management, Product Marketing, Marketing Strategy, Digital Marketing, Integrated Marketing, Telecommunications, Corporate Communications, Product Management, Marketing, Marketing Management, Brand Management, Strategic Partnerships, Social Media Marketing, Strategy, Advertising, Social Media, Strategic Planning
Education
British Columbia Institute of Technology 2005 — 2007
Diploma, Marketing Management
TELUS August 2015 - Present
TELUS Studios April 2013 - Present
The Sequence Group March 2012 - April 2013
VICE May 2011 - August 2011
Skills
Adobe Premier, Microsoft Office, Final Cut Pro, Broadcast Journalism, HD Video, Feature Writing, Editorial, Media Interviews, Social Media, Project Management, Production Coordination, Animation, Storytelling, Video Production, Film Production, Video, Camera, Post Production, Documentaries, Media Production, Television, Premiere, Film, Broadcast, Video Editing, Interviews
Education
British Columbia Institute of Technology 2010 — 2011
Certificate in Broadcast Journalism, BROADCAST AND ONLINE JOURNALISM; Investigative Journalism
Capilano University 2006 — 2008
Diploma, Film Production
Navarik October 2014 - Present
Monkey Media July 2009 - September 2014
Blast Radius January 2007 - January 2008
BC Lotteries February 2006 - December 2006
Riptown June 2003 - February 2006
Telus Business Solutions October 2000 - September 2002
TELUS 2000 - 2002
Skills
Web Analytics, Online Advertising, Usability, Strategic Financial..., User Experience, Information Architecture, SEO, Project Management, Digital Strategy, E-commerce, Digital Marketing, Web Project Management, Business Relationship..., Software Project..., Business Development, Management, Content Strategy, Product Management, Leadership, Web Marketing, Program Management, Cross-functional Team..., Training, Agile Project Management, Marketing, Business Analysis, CRM, Mobile Applications, Web Development, Account Management, PMP, Online Marketing, Start-ups, Budgets, Team Leadership, Social Media Marketing, Mobile Devices, Entrepreneurship
Education
Project Management Institute 2008 — 2008
PMP
Langara College 2002 — 2002
PM
British Columbia Institute of Technology 1999 — 2000
Associate Certificate of eCommerce
Simon Fraser University 1994 — 1998
BA
TELUS March 2005 - Present
Reuters January 1998 - 2004
Dow Jones January 1989 - January 1997
Skills
IT Management, Product Management, Disaster Recovery, Market Data, Data Center, Enterprise Architecture, Vendor Management
Education
Telus Leadership Now Program 2009 — 2009
British Columbia Institute of Technology 1998 — 2000
Computer Science
CDI College 1988 — 1989
Langara College 1987 — 1987
Fine/Studio Arts, General
Steveston High 1985 — 1986
TELUS July 2014 - Present
BC Hydro August 2013 - June 2014
BC Hydro November 2010 - July 2013
BC Hydro June 2008 - November 2010
Skills
Social Media, Corporate Communications, Social Media Marketing, Internal Communications, Graphic Design, Event Planning, Communications Planning, Fundraising, Public Relations, Community Development, Media Relations, Event Management, Marketing Communications, Web Design, Advertising, Nonprofits, Facebook, Social Networking, Community Investment, Sponsorship, Budgets, Program Management, Editing, Management, Microsoft Office, Brand Development, Marketing Strategy, Crisis Communications, Customer Service, Copywriting, Blogging, Newsletters, Online Marketing, Writing, Database Management, Promotions, Adobe Creative Suite, Community Relations, Budget Management, Web Authoring, Budgeting, SharePoint
Education
BCIT 2011 — 2013
Associate Certificate, Graphic Design
Vancouver Island University
TELUS April 2014 - Present
TELUS May 2012 - April 2014
TELUS July 2011 - April 2012
TELUS July 2001 - June 2011
Education
Dalhousie University 2006 — 2012
GBA, RPA, Pensions and Benefits
British Columbia Institute of Technology 1989 — 1991
Financial Management
TELUS January 2011 - Present
TELUS January 2005 - March 2011
TELUS January 2003 - February 2005
Skills
Telecommunications, Business Analysis, Program Management, Customer Experience, Process Improvement, Product Management, Cross-functional Team..., Business Strategy, Strategy Development, Strategic Planning, Business Planning, Team Leadership, Application Development, Team Building, Analysis, Marketing Strategy, Business Transformation, Business Case, Process Engineering, Strategy, Management, Team Management, Managed Services, Wireless, Leadership, Business Process..., PMO, Business Development, Vendor Management, Project Management, Business Process, Change Management, Integration, Management Consulting, Outsourcing, Project Portfolio..., PMP, Solution Selling
Education
British Columbia Institute of Technology / BCIT
The George Washington University - School of Business
Project Management
Sutton - West Coast Realty June 2010 - Present
Canadian Cancer Society - BC Yukon Division August 2010 - April 2012
TELUS January 2004 - December 2009
TELUS January 1999 - December 2003
TELUS January 2000 - December 2001
TELUS April 1997 - December 1998
BCTel/Telus August 1980 - March 1997
Skills
Selling Residential, Listings, Real Estate, Residential Homes, Negotiation, Single Family Homes, Sellers, First Time Home Buyers, Move Up Buyers, Condos, Relocation, Buyer Representation, Townhomes, New Home Sales, Referrals, Investment Properties, Foreclosures, Marketing, Investors, Marketing Communications, Product Marketing, Strategy, Marketing Strategy, Sales, Sales Process, Selling, Buyers, Market Analysis, Real Estate Transactions
Education
British Columbia Institute of Technology
Diploma, Marketing Management
Douglas College
Diploma, Fashion Merchandising
TELUS June 2011 - Present
TELUS January 2010 - June 2011
TELUS July 2008 - December 2009
Skills
Telephony, VoIP, Telecommunications, Customer Service
Education
BCIT 2007 — 2008
Diploma, Telecommunications Technician
BCIT 2006 — 2007
Certificate, Electronics Technician Common Core
OTUS Group May 2005 - Present
Certified Management Accountants of Ontario May 2005 - Present
CSAE 2009 - September 2013
Teldon International Inc. May 2003 - February 2005
TELUS 1985 - 2003
Skills
Financial Management, Governance, Budgeting, Business Planning, Business Strategy, Accounting, Financial Reporting, Managerial Finance, Budgets, Non-profits, Forecasting, Strategic Planning, Auditing, Strategy, Leadership, Nonprofits, Business Development, Financial Modeling, Cash Management, Cash Flow Forecasting, Cost Control, Investment Strategies, Risk Reduction, Risk Management, Process Improvement, Change Management, Coaching, Management Consulting, Team Building, Team Leadership, Cloud Computing, Program Management, Strategic Financial..., Executive Management, Financial Analysis, Project Planning, Business Process..., Analysis, Business Analysis, Mergers & Acquisitions, Human Resources, Policy, Cash Flow, Marketing, Time Management, Project Management, Management, Restructuring, Entrepreneurship, Banking
Education
Society of Management Accountants of Canada 2012 — 2012
FCMA, Fellow, Certified Management Accountants of Canada
Certified Management Accountants of Ontario 1986 — 1990
CMA, Management Accounting
Certified Management Consultants of Canada 2006 — 2008
CMC
British Columbia Institute of Technology 1980 — 1982
Diploma, Computer Technology/Computer Systems Technology
SAP May 2015 - Present
TELUS September 2013 - May 2015
TELUS January 2013 - September 2013
TELUS - Apex Wireless November 2012 - January 2013
MOSAIC Homes April 2012 - November 2012
TELUS - The Group Connect Ltd. November 2006 - January 2012
Skills
Sales, Marketing, Investment Properties, Customer Service, Market Research, Social Media, Team Leadership, B2B, Marketing Communications, Real Estate, Negotiation, Leadership, Customer Retention, Marketing Strategy, Social Media Marketing, Business Development, Strategy, Sales Process
Education
British Columbia Institute of Technology / BCIT 2010 — 2012
Marketing Management, Professional Real Estate Marketing, Graduated with Honors
The University of British Columbia / UBC 2007 — 2009
English Language and Literature, General
Simon Fraser University 2005 — 2007
English Language and Literature, General
Vancouver College High School 2000 — 2005
TELUS June 2011 - Present
TELUS 2013 - 2015
TELUS 2013 - 2015
TELUS January 2009 - August 2011
Telus April 2005 - March 2010
Telus Mobility November 2003 - April 2005
Langara College September 2003 - November 2003
Saytu Inc 2000 - 2003
Skills
Crystal Reports, XSLT, Dashboard, User Interface Design, SDLC, Solution Architecture, Requirements Analysis, Software Project..., Integration, Telecommunications, Enterprise Architecture, Agile Methodologies, SQL, Data Warehousing, Data Modeling, Software Development, Business Intelligence, Testing, ITIL, PL/SQL, SOA, Architectures, Architecture
Education
British Columbia Institute of Technology 1999 — 2003
BTech, Computer Systems
Delhi University 1995 — 1998
BSc, Electronics
Delhi University 1995 — 1998
BSc, Electronics
TELUS January 2013 - Present
Microsoft May 2010 - November 2012
TELUS August 2005 - May 2010
Skills
Product Marketing, Marketing Strategy, B2B Marketing, Marketing Communications, Business Strategy, Marketing Management, Integrated Marketing, Strategic Partnerships, Strategic Planning, Messaging, Thought Leadership, B2B
Education
BCIT 1999 — 2001
Diploma, Marketing Management
Compugen Inc June 2013 - Present
Compugen Inc February 2012 - June 2013
Compugen Inc October 2009 - February 2012
TELUS March 2004 - October 2009
TELUS January 2001 - March 2004
Vancouver Community College September 1998 - November 2000
Interlink Computer Services May 1995 - September 1998
Skills
VMware vSphere, VMware Infrastructure, Cloud Computing IaaS, VMware vCloud Director, Datacenter..., VMware Site Recovery..., VMware Certified..., VMware Certified..., VMware vCenter..., Virtual Desktop..., Microsoft IT..., Citrix, Citrix XenServer, Citrix XenApp, Cisco UCS, NetApp, Microsoft SQL Server, Microsoft Exchange, Microsoft Technologies, Active Directory, Microsoft Hyper-V, Virtualization, Application..., Technical Writing, Technical Documentation, vSphere, VMware, VMware ESX, Hyper-V, VDI, MCITP, NAS, SAN, Enterprise Software, iSCSI, Citrix Metaframe, Cloud Computing, Technical Support, High Availability, Storage Area Networks, vCloud, Data Center, Enterprise Architecture, Disaster Recovery, Fibre Channel, SCOM, Solution Architecture, Server Architecture, Xen, Storage
Education
British Columbia Institute of Technology 1993 — 1995
CST
The University of British Columbia 1987 — 1991
Biology/Microbiology
Strathcona Tweedsmuir 1983 — 1987
High School
TELUS October 2014 - Present
TELUS September 2013 - October 2014
TELUS Communications July 2011 - September 2013
IBM November 2004 - July 2011
IBM October 2002 - October 2004
PwC Consulting July 1998 - September 2002
Coopers & Lybrand Consulting May 1998 - June 1998
Skills
Software Project..., Project Management, PMP, PMO, Integration, Project Portfolio..., Project Delivery, Oracle, Solution Architecture, Enterprise Architecture, SDLC, Business Process, Requirements Analysis, MS Project, ERP, Governance, Data Warehousing
Education
British Columbia Institute of Technology 2002 — 2004
Diploma in Technology, Geographic Information Systems
Université Laval 1992 — 1996
Bachelor of Applied Science (BASc), Geomatics
CEJEP - Champlain college Lenoxville 1989 — 1991
CSI 2015 - Present
Connex July 2011 - 2014
TELUS January 2011 - July 2011
TELUS Communications January 2010 - December 2010
TELUS February 2006 - December 2009
Skills
Project Management, Telecommunications, Wireless, Solution Selling, Team Building, Sales Process, Unified Communications, Direct Sales, Enterprise Storage, Managed Services, Sales, VoIP, Management, Telephony, Key Account Management, Account Management, Selling, New Business Development, Team Leadership, Negotiation, Contract Negotiation, Customer Experience, Networking, Sales Operations, Avaya, Sales Management, B2B, Salesforce.com, Call Centers, Strategic Partnerships, Channel Partners, Territory, Channel, Contract Negotiations, Billing, Pricing, Customer Satisfaction, Forecasting, Cabling, Strategic Planning, Small Business, PowerPoint, IP PBX
Education
British Columbia Institute of Technology
Business
Insurance Corporation of British Columbia 2012 - Present
ICBC 2009 - 2012
TELUS May 2005 - September 2009
Yellow Pages Group / Groupe Pages Jaunes – Canada 2008 - 2009
TELUS Enterprise Solutions June 2004 - May 2005
Superpages May 2003 - June 2004
ISM-BC March 1999 - May 2003
ISM-BC January 1994 - March 1999
Dominion Directory August 1989 - December 1994
Skills
Service Delivery, IT Service Management, IT Management, ITIL, Vendor Management, Telecommunications, IT Operations, Business Analysis, IT Outsourcing
Education
Microsoft 1999 — 1999
MCSE
IBM 1997 — 1997
Project Mgmt Certification
Oracle 1995 — 1996
Oracle DBA
Novell Certification 1994 — 1995
Novell CNE
British Columbia Institute of Technology 1987 — 1989
Electronic Arts (EA) June 2014 - Present
Capcom Game Studio Vancouver June 2012 - June 2014
Hothead Games December 2011 - June 2012
Rabbit Hole Interactive March 2011 - November 2011
Nerdcorps Entertainment May 2010 - March 2011
Backbone Entertainment September 2005 - April 2008
IBM Global Services February 2005 - August 2005
TELUS October 2001 - December 2004
Skills
C++, PHP, XML, SQL, C#, Java, JavaScript, MySQL, HTML, CSS, AJAX, Databases, XHTML, Web Development, Eclipse, Gameplay, Wii, Perforce, Python, Game Development, Scrum, Objective-C, Network Programming, Bandwidth Optimization, Network Systems..., Perl, C, Linux, Windows, Visual Studio, Unix, Programming, Shell Scripting, Apache, Operating Systems, Bash, Unix Shell Scripting, User Interface, Xcode, iOS development, Android, Agile Methodologies, iPhone, JIRA, OOP, Xbox 360, Xbox One, Multiplayer, PS3, Scripting
Education
British Columbia Institute of Technology 2008 — 2010
CST, Software Engineering
Grande Prairie Regional College 1996 — 1998
Computer Science
TELUS 2002 - Present
Skills
Business Analysis, Telecommunications, Business Process, Requirements Gathering, Leadership, Integration, Business Process..., Team Leadership, Requirements Analysis, Process Improvement, Change Management, Software Development, Solution Architecture
Education
British Columbia Institute of Technology 1986 — 1989
diploma, Hospitality & Tourism/Marketing
Patterson Dental/Dentaire Canada May 2015 - Present
Clinical Research Dental March 2013 - May 2015
Purolator Inc. April 2012 - March 2013
Purolator Courier December 2009 - April 2012
TELUS September 2008 - December 2009
IKON Office Solutions 2006 - 2008
Skills
Cold Calling, Consultative Selling, Sales Presentations, Solution Selling, Customer Retention, Account Management, B2B, Management, New Business Development, Sales, Sales Operations, Sales Process, Salesforce.com, Selling, Time Management
Education
British Columbia Institute of Technology / BCIT 2005 — 2006
Bachelors of Business Administration, Business Administration and Management, General
British Columbia Institute of Technology / BCIT 2003 — 2005
Diploma of Technology, Marketing Communications
TELUS November 1990 - Present
TELUS January 1990 - Present
telus 1990 - 2009
Skills
Telecommunications, PMP, Project Planning, PMO, Project Management, Team Leadership, Cross-functional Team..., Project Portfolio..., Integration, IP, Program Management, Process Improvement, Strategy, Mentoring, Change Management, Team Building, Problem Solving, Negotiation, MS Project, Coaching, Project Execution, Requirements Analysis, Process Development, Requirements Gathering, Planning
Education
British Columbia Institute of Technology 1969 — 1972
Electrical
TELUS November 2014 - Present
Independant June 2013 - Present
Turning Point Technology Services Inc. August 2012 - May 2013
IPS January 2012 - August 2012
Great Canadian Casinos August 2005 - January 2012
Nortel Networks 2007 - 2008
Business Objects 2004 - 2005
Bell Canada 1999 - 2002
AT&T Canada August 1998 - November 1999
Fonorola September 1993 - August 1998
Skills
Security, Network Architecture, WAN, Network Design, VoIP, IP, Network Security, Data Center, Wireless, Telecommunications, VPN, SIEM, Firewalls, Palo Alto - CNSE, Juniper - JNCIS
Education
British Columbia Institute of Technology / BCIT 1991 — 1993
Diploma of Technology, Electronics Engineering
CDI
TELUS November 2011 - Present
TELUS May 2007 - November 2011
Skills
Project Management, Wireless, Customer Experience, Telecommunications, Team Leadership, Contact Centers, Call Centers, Call Center, Change Management, Vendor Management, Cross-functional Team...
Education
Simon Fraser University 1997 — 2007
BA, Communications
British Columbia Institute of Technology 1999 — 2001
Diploma, Marketing Communications
TELUS January 2007 - Present
DHL 1989 - 2007
DHL Worldwide Express August 1989 - December 2006
Skills
Transportation, Warehousing, Supply Chain Management, 3PL, Logistics Management, Air Freight, Customs, Procurement, Logistics, Team Management, Reverse Logistics, Import, Negotiation, Supply Chain
Education
British Columbia Institute of Technology / BCIT
Finance and Financial Management Services
St Michael's
TELUS January 2000 - April 2003
TELUS 2001 - 2003
TELUS Communications 1981 - 2003
TELUS Communications 1981 - 2003
Skills
Managed Services, Mobile Devices, eTOM, CDMA, Integration, Cloud Computing, SIP, Telephony, HSPA, LTE, QoS, Network Design, H.323, Network Security, MGCP, Cellular Communications, WiMAX, Business Case, SS7, CTI
Education
British Columbia Institute of Technology 1979 — 1981
Diploma, lectronics Engineering
Sprott Shaw
City of Burnaby 2007 - Present
City of Burnaby June 2007 - 2011
Telus 1980 - 2003
BC Tel 1980 - 1990
BC Tel 1980 - 1982
Skills
Sales, Call Centers, Customer Service, Team Leadership, Networking, Telecommunications, Training, Management, Change Management, Business Planning, Vendor Management, Team Building, Leadership, Strategy, Program Management, Business Analysis, Account Management, Strategic Planning
Education
British Columbia Institute of Technology
Bachelor of Business Administration (B.B.A.)
British Columbia Institute of Technology / BCIT
Business Administration, Business Administration
FINCAD 2012 - Present
Enterpreneur 2010 - Present
TELUS 2008 - 2009
TELUS Communications 2007 - 2009
TELUS Communications 2003 - 2009
TELUS Communications 2004 - 2007
Telus Mobility 1994 - 2003
Skills
Team Leadership, Process Improvement, Project Management, Business Analysis, Sales, Team Building, Telecommunications, Analytics, Call Centers, Product Management, Cross-functional Team..., CRM, Leadership, Management, SaaS, Marketing, Business Intelligence, Competitive Analysis
Education
British Columbia Institute of Technology
1999, Sales & Marketing Professional Sales
TELUS 2000 - Present
Education
British Columbia Institute of Technology 1986 — 1989
Certificate - Hospitality and Tourism
TELUS January 2012 - Present
Digital Ocean Marketing July 2008 - February 2009
Education
British Columbia Institute of Technology 2002 — 2003
Web Development
TELUS April 2009 - Present
TELUS August 2007 - April 2009
TELUS January 2003 - August 2007
Skills
Virtual Desktop..., VMware Horizon View, Application..., Active Directory, Powershell, System Deployment, Troubleshooting, ThinApp, Flexapp DIA, Flexapp UIA, Virtualization, Scripting, VDI, SCCM, VMware, vSphere, VBScript, Group Policy, Deployment, VMware ESXi 5, VMware ESX, Windows 7, Microsoft Exchange, VMware Infrastructure, ITIL v3 Foundations..., Blackberry Enterprise...
Education
British Columbia Institute of Technology 1998 — 1998
MCSE, Diploma, Microsoft Certified Systems Engineer
SHL Systemhouse 1998 — 1998
Mott Electric July 2015 - Present
Emerald Green Mechanical Ltd August 2008 - July 2015
TELUS November 2004 - August 2008
Corporate Electric Group, Inc. November 1992 - November 2004
Skills
Electrical, Troubleshooting, Construction, Telecommunications, Cabling, Customer Service, Maintenance, Team Leadership, Project Management, Project Planning, Leadership, Management, Strategic Planning, Construction Management
Education
British Columbia Institute of Technology 1994 — 1996
Ticket of Qualification in the Electrical Trade, Electrical
Central Peel Secondary School 1984 — 1988
Grade 12 Diploma
BC Ministry of Transportation June 2015 - Present
Events by Sarah September 2005 - Present
Province of BC March 2008 - June 2015
Vive Social Marketing 2013 - 2015
BC Ministry of Health August 2011 - September 2012
BC Film Commission January 2006 - October 2006
BC Ministry of Children and Families April 2002 - October 2006
TELUS December 2001 - April 2002
OK Lenscraft November 1999 - January 2002
Skills
Social Media, Event Planning, Project Management, Program Management, Public Speaking, Blogging, Management, Social Media Marketing, Editing, Marketing, Government, Project Planning, Strategic Communications, Marketing Communications, Time Management, Press Releases, Risk Management, Strategic Planning, Team Leadership, Change Management, Budgets, Analysis, Leadership, Research, Microsoft Office, Technical Writing, Qualitative Research, Human Resources, Plain Language, Digital Marketing, SEO, Newsletters, Facebook, Online Marketing, Public Relations, Customer Service, WordPress, Social Networking, Creative Writing, Presentation Skills
Education
University of Victoria 2010 — 2010
Master's Certificate, Project Management
British Columbia Institute of Technology 2008 — 2009
Event Planning
British Columbia Institute of Technology 2006 — 2008
Technical Writing
Okanagan University College 1997 — 2000
BA, English
TELUS April 1997 - Present
Skills
Team Leadership, Risk Management, Occupational Health, Industrial Safety, Risk Assessment, Telecommunications, First Aid, Change Management, Project Management, Leadership, Team Management, Construction Safety, Training, Safety Management..., Ergonomics
Education
British Columbia Institute of Technology
TELUS August 2014 - Present
North Vancouver School District November 2012 - August 2014
Jazz Aviation LP May 2010 - December 2012
Air Canada Jazz July 2006 - May 2010
Air Canada Jazz July 2005 - July 2006
Air Canada Jazz June 2004 - June 2005
Air Canada Jazz July 2002 - July 2004
Skills
Collective Agreement..., Grievance Handling, Business Process..., Performance Management, Employee Relations, Strategic Planning, Six Sigma, Disability Management, Attendance Management, Skilled Relationship..., KPI implementation, Strategic Leadership, Management Of Direct..., New Hire Orientations, Conflict Resolution, Grievances, Safety Management..., Kronos, Leadership, Personnel Management, Recruiting
Education
BCIT 2005 — 2006
The University of Calgary 1993 — 1998
Bachelor of Arts (B.A.), History and Sociology
TELUS September 2013 - Present
TELUS February 2013 - September 2013
TELUS August 2012 - February 2013
TELUS January 2012 - August 2012
The Hotel at Terminal City Club November 2010 - October 2011
Fairmont Hotels and Resorts November 2009 - August 2010
Fairmont Hotels and Resorts January 2008 - November 2009
Starwood Hotels & Resorts Worldwide, Inc. January 2006 - January 2008
Sheraton Wallcentre 2001 - 2005
Skills
Hotels, Hotel Management, Rooms Division, Hospitality Management, Hospitality Industry, Revenue Analysis, Front Office, Yield Management, Pre-opening, Hospitality, Property Management..., Resorts, Revenue Forecasting, Micros, Coaching
Education
British Columbia Institute of Technology 2000 — 2002
Marketing Management - Tourism
TELUS January 2013 - Present
TELUS September 2010 - December 2012
TELUS Global Contact Solutions November 2009 - September 2010
TELUS Global Contact Solutions August 2003 - November 2009
TELUS Global Contact Solutions May 2002 - June 2003
Skills
Business Strategy, Business Management, Management, Leadership, Employee Engagement, Performance Management, Corporate Communications, Change Management, Organizational Behavior, Business Analysis, Process Improvement, Program Management, Strategic Planning, Strategy, Project Planning, Project Management, Team Leadership, Telecommunications
Education
British Columbia Institute of Technology
Associate Certificate, Leadership
British Columbia Institute of Technology
Certificate, Business Management
The University of British Columbia
Certificate, Strategic Leadership
WorkSafeBC February 2008 - Present
Vancouver Coastal Health September 2001 - February 2008
TELUS 1990 - 1993
Skills
Recruiting, Performance Management, Community Outreach, Employee Engagement, Employee Relations, Human Resources, Management, Organizational..., Career Development, Change Management, Interviews
Education
British Columbia Institute of Technology 1985 — 1988
Marketing Management
TELUS June 1981 - Present
Skills
Requirements Analysis, Business Analysis, Program Management, Business Requirements, Business Process, Team Leadership, Cross-functional Team..., Project Delivery, Project Portfolio..., Telecommunications, Vendor Management, IT Service Management, Requirements Gathering, Project Management, Change Management, IT Management, Visio, MS Project, Process Improvement, IT Strategy, Business Case, Management, Business Process..., Business Continuity, Customer Service, Call Centers, Team Management
Education
British Columbia Institute of Technology
Management Systems
Burnaby Central Senior Secondary
Team Bill Laidler RE/MAX Sabre Realty March 2012 - Present
United Way of the Lower Mainland November 2012 - February 2013
TELUS 2009 - 2011
TELUS 2004 - 2005
TELUS 2002 - 2004
Skills
Process Improvement, Change Management, Coaching, Telecommunications, Customer Satisfaction, Team Leadership, People Management, Team Building, Leadership, Performance Management, Management, Cross-functional Team..., Customer Experience, Training, Customer Service, Program Management, Call Centers
Education
British Columbia Institute of Technology / BCIT 2002 — 2005
Organizational Leadership
BC Ambulance Service November 2013 - Present
Langley Rivermen Junior A Hockey August 2013 - Present
Vision Fire & Safety Ltd. 2003 - Present
BC Ambulance Service March 2002 - Present
2012 BC Summer Games (Volunteer) July 2012 - July 2012
Surrey Fire/Rescue Service January 1991 - July 2003
TELUS June 1989 - September 2002
Skills
Ambulance, Pre-Hospital Care, Emergency Services, Incident Command, Emergency Medicine, EMS, Rescue, BLS, EMS Education, First Aid, Paramedic, Hazardous Materials, Emergency Medical, First Responder, Emergency Management, CPR Certified, Public Safety, Firefighting, CBRN, Emergency Planning
Education
British Columbia Institute of Technology / BCIT
Associate Certificate, Fire Protection Inspection and Testing
Justice Institute of British Columbia
Primary Care Paramedic
TELUS October 2012 - Present
Providence Health Care July 2009 - September 2012
The RSC Group August 2006 - July 2009
NS8 Corporation August 2005 - August 2006
Hatfield Consultants June 2003 - August 2005
Mail-O-Matic Services September 1999 - September 2001
Skills
SSRS, SSIS, Business Intelligence, ETL, Microsoft SQL Server, C#, ASP.NET, SharePoint, Data Warehousing, Data Modeling, Analysis Services, Databases, .NET, SQL Server, Microsoft Dynamics, Business Intelligence..., Dashboards, DTS, MDX, XML, OLAP, Stored Procedures, Visual Studio, Database Development, Tableau
Education
British Columbia Institute of Technology 2001 — 2003
Computer Science
Juwai.com February 2015 - Present
Top Producer Systems/Move Canada March 2008 - December 2014
Top Producer Systems October 2007 - March 2008
Top Producer Systems April 2007 - October 2007
TELUS September 2006 - December 2006
Canadian Wireless - Bell Mobility November 2003 - May 2006
Avcorp Industries November 1998 - May 2003
Skills
Real Estate, Management, Negotiation, Customer Service, Contract Negotiation, Marketing Strategy, New Business Development, Marketing, Leadership, Account Management, Sales, Selling, Business Development, Residential Homes, Team Leadership, Online Marketing, Team Building, CRM, Sales Management
Education
British Columbia Institute of Technology / BCIT 1998 — 1999
Aircraft Structures Technician, Avionics Maintenance Technology/Technician
Alpha Secondary 1989 — 1994
High School Diploma
TELUS October 2013 - Present
Fresh Tracks Canada Inc. August 2012 - December 2012
Intel 2010 - July 2012
D.K. Tech January 2008 - October 2010
Tishrey April 2005 - November 2007
Skills
Perl, C, Linux, MySQL, ASP, Unix, Shell Scripting, Software Development, HTML, SQL, Scripting, Database Administration, Microsoft SQL Server, Database Design, SQL Server, Database Modeling, Business Analysis, Data Mining, Oracle, NoSQL, SSRS, SSIS, Operating Systems, Hardware, ASP.NET, Intel, Unix Shell Scripting, Computer Hardware, Windows, Subversion, Apache, EDA, Object Oriented Design, Salesforce.com, IT Service Management, Databases, Troubleshooting
Education
British Columbia Institute of Technology / BCIT 2012 — 2014
Associate's degree, applied database administration and design
Technion - Israel Institute of Technology 2008 — 2010
Practical engineer, Software
Dan gourmet 2004 — 2005
Diploma, Culinary
TELUS January 2013 - Present
TELUS July 2010 - Present
TELUS 2008 - 2010
TELUS September 1999 - December 2007
TELUS September 2001 - September 2003
TELUS December 1997 - September 1999
Skills
Team Management, Management, Project Management, Business Strategy, Business Development, Business Process..., Business Analysis, Strategy
Education
TELUS
Own.it Certification
British Columbia Institute of Technology / BCIT
Business- Management Systems
British Columbia Institute of Technology / BCIT
Accounting
Vancouver Community College
Leadership Program
TELUS January 2002 - Present
TELUS October 1999 - January 2002
TELUS Mobility June 1997 - October 1999
Skills
Change Management, Performance Management, Telecommunications, Team Leadership, Employee Engagement
Education
BCIT 1986 — 1990
Diploma Business Admin, Personnel Management
The University of British Columbia 1978 — 1981
Bachelor of Arts, History and Politcal Science
CWT - HP August 2012 - Present
CWT - HP November 2007 - August 2012
CWT - Chevron November 2003 - October 2007
TED2003 October 2002 - April 2003
TELUS January 1989 - February 2002
Western Escapes The Packaged Vacation Division of Air BC January 1999 - March 2000
Expo 86 1986 - 1986
Skills
Management, Strategy, Business Travel, Online Travel, Tourism, Travel Management, Hotels, Airlines, Leadership, Sabre, HP, Travel Technology, Sales, Business Development, Event Management, Contract Negotiation, Project Management, Customer Service, Social Media
Education
British Columbia Institute of Technology
Bachelor of Arts, Marketing/Communications; Japanese
TELUS June 2014 - Present
TELUS October 2011 - May 2014
Eastman Kodak Company April 2010 - March 2011
Eastman Kodak Company September 2008 - March 2010
Skills
Business Analysis, Reporting & Analysis, Business Intelligence, Project Implementation, Process Automation, Requirements Gathering, Telecommunications, SQL, Microsoft SQL Server, Oracle SQL Developer, Microsoft Excel, Tableau, VBA, Access
Education
The University of British Columbia 2009 — 2011
Masters of Business Administration, Strategic Management, Finance
British Columbia Institute of Technology 2006 — 2007
Java Programming Certificate
The University of British Columbia 1998 — 2002
Bachelor of Commerce, Management Information Systems