TELUS Company
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
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TELUS Employees
Kensington Tours September 2013 - Present
Flight Centre September 2009 - August 2013
Flight Centre September 2009 - August 2013
Telus Mobility August 2007 - October 2008
TELUS 2004 - 2007
Roots June 2002 - August 2004
Skills
CRM, Direct Sales, New Business Development, Event Planning, Account Management, Customer Service, Sales, Training, Telecommunications, Event Management, Travel Management, Solution Selling, Retail, Sales Management, Team Leadership
Education
Cheonggang Academy
D.C
Charitel April 2011 - Present
Tel-Synergy December 2011 - February 2012
Soliist technologies January 2010 - December 2011
TELUS January 2004 - August 2009
ATT canada February 2001 - May 2004
Bell May 1999 - June 2000
Skills
Telecommunications, B2B, Corporate Development, Consultative Selling, Wireless, MPLS, VoIP, IP, Managed Services, Solution Selling, New Business Development, Account Management, Network Architecture, Team Leadership, Unified Communications, Business Development, Sales Management, Mobile Devices
Education
Académie international 1993 — 1997
Bachelor's degree, design et mise en marché
Centennial College
ARB Entertainment 2012 - Present
Grameen Solutions 2012 - 2013
Grameenphone Ltd A Telenor operating company 2007 - 2012
TELUS June 2004 - December 2006
TELUS April 2003 - May 2004
Micro Cell Solution August 2001 - June 2003
Avaya 2003 - 2003
Skills
Strategy, CRM, Enterprise Software, Pre-sales, Management, Training, Outsourcing, Cloud Computing, Program Management, Channel Partners, Leadership, Partner Management, Sales, Telecommunications, Team Leadership, Team Management, Product Management, Channel, Integrated Marketing, Service Delivery, Segmentation, Sales Presentations, ICT, IT Operations, IT Solutions, Program
Education
Centennial College 2001 — 2004
Telecommunications and Computer Systems Networking
Dhaka University 1996 — 1997
Master's Degree, Marketing (Recognized by University of Toronto)
Dhaka University 1993 — 1996
Bachelor's Degree, Marketing (Recognized by University of Toronto)
LexisNexis Canada Inc. March 2014 - Present
AppleOne Group of Companies June 2013 - February 2014
Ismaili Safety Team, formerly known as Ismaili Surveillance Services October 2001 - July 2013
TELUS February 2012 - May 2013
TELUS August 2011 - May 2013
Urban Sales February 2011 - December 2012
G& K Services October 2005 - November 2010
Active Therapy & Sports Clinic June 2004 - July 2005
Skills
Sales Management, Solution Selling, Account Management, Direct Sales, Sales Process, New Business Development, Strategic Planning, Salesforce.com, B2B, Marketing Strategy, Team Leadership, Telecommunications, Contract Negotiation, Sales Operations, Key Account Management, Leadership, Management, Recruiting, Training, Strategy, Customer Retention, Coaching, Sales, Networking, Process Improvement, Customer Service, Human Resources, Sales Leadership..., Project Planning, Time Management, Sourcing, Retail, CRM, Cold Calling, Business Development, Talent Management
Education
Council for Continuous Pharaceutical Education 2004 — 2004
CCPE, Pharmaceutical Sales Designation
Centennial College 2002 — 2003
Post Grad Diploma, Marketing Management
University of Toronto 1999 — 2002
Bachelor of Science (B.Sc), Human Biology
TELUS August 2015 - Present
Koodo Mobile December 2014 - August 2015
TELUS Mobility September 2013 - December 2014
Telus Mobility March 2011 - September 2013
Telus Mobility June 2009 - March 2011
TELUS Business Solutions May 2008 - May 2009
Consumer Impact Marketing January 2007 - April 2008
CIM May 2005 - January 2007
Skills
Account Management, B2B, Relationship Marketing, Marketing Strategy, Product Marketing, Business Development, Strategy, Enterprise Software, Leadership, Direct Sales, Product Management, Time Management, Sales Operations, Project Management, Sales, Strategic Partnerships, Marketing, Social Media, New Business Development, Solution Selling, Team Leadership, Social Media Marketing, Mobile Devices, Telecommunications, Retail, Wireless
Education
Centennial College 1999 — 2002
College Diploma, Creative Advertising
Shepherds Care 2012 - 2013
Arrow Leadership 1998 - 2013
Overhead Door December 2008 - July 2012
Jayman MasterBUILT November 2006 - November 2008
Trader Classified Media 2004 - 2006
Trader Corporation 2000 - 2004
TELUS 1998 - 2000
TELUS 1997 - 1998
TELUS 1994 - 1997
BC Hydro 1991 - 1994
Skills
Restructuring, Operations Management, Executive Management, Board Development, Strategic Planning, Team Building, Organizational..., Sales Management, Leadership Development, Business Strategy, Marketing Strategy, Leadership, Business Development, Start-ups, Strategy, Management Consulting, Management, Entrepreneurship, Public Relations, Fundraising, Coaching, Mergers & Acquisitions, Business Planning, Contract Negotiation, CRM, Change Management, Strategic Partnerships, Nonprofits, Business Process..., Budgets
Education
Institute of Corporate Directors 2012 — 2013
ICD.D, Corporate governance
MIT
IT Management
Queen's University
Sales Management
Columbia Business School
Marketng
Wharton Business School
Mergers & Acquisitions
The University of Texas at Austin
BSc
The University of Western Ontario - Richard Ivey School of Business
MBA
TELUS April 2015 - Present
CA Technologies June 2012 - April 2015
LoyaltyOne, Inc. 2007 - 2012
Rogers Cable Communications Inc. March 2005 - June 2007
Rogers Media: Sportsnet January 2002 - February 2005
Rogers Wireless Communications Inc. June 2001 - January 2002
Rogers Wireless Inc. February 2000 - June 2001
Skills
Employee Relations, Performance Management, Job Evaluation, Organizational..., Organizational..., Coaching, Change Management, Employee Engagement, PeopleSoft, Interviewing, DISC Certified, Interviews, Talent Management, Talent Acquisition, Human Resources, Management, Training, Applicant Tracking..., Employee Benefits, New Hire Orientations, HRIS, Onboarding, Personnel Management, Strategic HR, Employee Recognition, 360 Feedback, Recruiting, Deferred Compensation, Organizational Design, Succession Planning, Employment Law
Education
Human Resources Professionals Association
CHRP, Human Resources
Centennial College 1999 — 2002
Certificate, Human Resources, Human Resources Management
BroadSign April 2010 - Present
TELUS November 2005 - November 2009
Groupe Corwik 2003 - 2005
Skills
Sales Management, Digital Signage, Product Management, Account Management, SaaS, New Business Development, Solution Selling, Strategic Partnerships, Digital Media, Marketing Strategy, Cloud Computing, Business Development, Channel, Sales, Team Building, Salesforce.com, Mobile Devices, Enterprise Software, E-commerce, Product Marketing, Start-ups, B2B, CRM, Sales Operations, Sales Process
Education
CEGEP - John Abbott College 2004 — 2005
Network Administration, Computer Systems Networking and Telecommunications
Lester B Pierce Culinary School
DEC as a Professional Chef, professional chef
TELUS June 2014 - Present
TELUS Communications February 2007 - Present
TELUS Communications May 2003 - February 2007
Bell Mobility 1996 - 2000
Ministry of Consumer and Commercial Relations 1994 - 1996
MNR 1992 - 1994
Skills
Agile Methodologies, PMP, Project Management, SDLC, PMO, ITIL v3 Foundations..., Requirements Analysis, Requirements Gathering, Business Requirements, Business Analysis, Telecommunications, Project Portfolio..., Visio, Data Warehousing, MS Project, Solution Architecture, Cross-functional Team..., Vendor Management, Data Modeling, Application Architecture, IT Strategy, IT Management
Education
Seneca College of Applied Arts and Technology 2006 — 2007
Diploma, Computer Systems Technology
Centennial College 1989 — 1991
Diploma, Computer
Salesforce July 2015 - Present
Rogers Communications September 2013 - July 2015
TELUS July 2010 - June 2013
NetSuite 2008 - 2009
Bell 2001 - 2007
Skills
SaaS, Cloud Computing, Account Management, Telecommunications, Business Development, Wireless, Sales Process, Managed Services, Contract Negotiation, IT Strategy, Wireline, B2B, Professional Services, Solution Selling, Management, Security, Salesforce.com, Sales, Social Media, Customer Retention, Leadership, Networking, Nonprofits, E-commerce, Customer Satisfaction, MPLS, VoIP, Call Centers, Direct Sales, Strategy, Strategic Partnerships, Channel Partners, Integrated Marketing, Lead Generation, Martial Arts, Unified Communications, Sales Operations, Cisco Technologies, Mobile Devices, New Business Development, Sales Management, Selling, Marketing Strategy, Product Management, Strategic Consultative..., Go-to-market Strategy, Software Industry, TAS, Non-profits
Education
Centennial College
International Business, International Business- 3 year
Apple Retail January 2015 - Present
TELUS February 2014 - December 2014
TELUS January 2011 - February 2014
Apple Global Retail Training June 2010 - January 2011
Apple Retail December 2005 - October 2010
Giant FM July 2005 - March 2006
Telus Mobility November 2004 - September 2005
Starbucks Coffee Company May 1999 - April 2004
Humber College 2003 - 2004
Law Society of Upper Canada January 2000 - April 2000
Skills
Employee Training, Training, Instructional Design, Instructor-led Training, Customer Experience, Training Delivery, Training Facilitation, Coaching, Customer Service, Retail, iLife, Workshop Facilitation, Presentation Coaching, iWork, Leadership Development, Feedback, Needs Analysis, Public Speaking, Presentation Development, Team Building, iPhone, Improvisation, Project Planning, Business Planning, Creative Direction, Store Management, Succession Planning, CRM, Keynote, Building Relationships, Tricks, Comedic Timing, Card Tricks, Large Group Facilitation, Group Presentations, Presentation Preparation, Training & Development
Education
George Brown College 2011 — 2013
Working toward certificate, Foundations of Teaching & Training
Groundlings Improv School 2004 — 2004
Level One, Improv
Humber College 2003 — 2004
Diploma, Comedy Writing & Performance
Centennial College 1998 — 2000
Certificate, Corporate Communication
York University 1994 — 1998
Creative Writing / Political Science
BlackRock August 2014 - Present
BlackRock January 2014 - July 2014
AmCham Guatemala May 2012 - August 2012
Colby College February 2011 - May 2012
TELUS May 2009 - August 2009
Skills
Essbase, Oracle HR, Microsoft Excel, Teamwork, Analytical Skills, Stata, Skilled Communicator, Persuasive Speaker, Economics, Engagement, PowerPoint, Public Speaking, Research, Spanish, Microsoft Word, Strategy, Editing, Analysis, Social Media
Education
Colby College 2009 — 2013
Bachelor of Arts (BA), Economics
Red Cross Nordic United World College 2007 — 2009
International Baccalaureate
TELUS October 2011 - Present
TELUS Communications March 2010 - October 2011
TELUS Communications March 2008 - February 2010
accenture May 2006 - February 2008
SIAC September 2005 - April 2006
Atinav Inc March 2001 - September 2005
Avenir Inc September 1998 - February 2001
Skills
Integration, Web Applications, Solution Architecture, Java Enterprise Edition, SOA, Technical Leadership, Weblogic, Project Management, Enterprise Architecture, Agile Methodologies, Software Project..., Oracle, UML, Software Development, SDLC, Java, Web Services, Architectures, Requirements Analysis, Business Analysis, Microsoft SQL Server, Scrum, Data Warehousing, Spring, Unix, Architecture, WebLogic, Spring Framework, Telecommunications
Education
Cochin University of Science and Technology 1994 — 1998
Bachelor of Technology, Computer Engineering
Farook College 1992 — 1994
J.D. Irving, Limited October 2014 - Present
Sony of Canada Ltd. February 2014 - August 2014
TELUS October 2013 - February 2014
ITG Canada Corp September 2009 - September 2013
RealITy Experts January 2007 - August 2009
Nexxlink March 2001 - November 2006
Skills
WAN, Network Architecture, Routing, CCNP, Data Center, Cisco Technologies, CCNA, Network Design, OSPF, TCP/IP, Network Security, BGP, Troubleshooting, Networking, LAN-WAN, Routing Protocols, IP, EIGRP, Switches, VPN, Firewalls, Juniper Technologies
Education
Centennial College 1998 — 2000
Diploma, Electronics Engineering Technician
Rogers Communications March 2015 - Present
Rogers Communications March 2013 - Present
Rogers Communications Inc. January 2007 - February 2013
TELUS November 2004 - December 2006
TELUS November 2004 - November 2005
Sprint Canada May 1999 - November 2004
Skills
Workforce Management, Call Center, Contact Centers, Customer Experience, Telecommunications, Business Analysis, Avaya, Process Improvement, Genesys, Call Centers, Project Management, Analytics, Performance Management, Strategic Planning, Team Management, Management, Strategy, Analysis, Requirements Gathering, Troubleshooting, Outsourcing, Leadership, Training, Data Analysis, Project Planning, Business Intelligence
Education
University of Toronto 2013 — 2014
Foundations of Project Management
Centennial College 2001 — 2002
Oracle Certification, SQL
Seneca College of Applied Arts and Technology 1997 — 1999
Computer Programming Diploma, Computer Programming and operations
University of Toronto 1993 — 1997
Bachelors of Science (Hon)
University of Toronto
Foundations of Project Management
Zone Three Partnership Inc. 2003 - Present
Telus 2001 - 2003
TopTier Software 2000 - 2001
QAD Inc. 1995 - 2000
Zone Three Patnership, Inc 1993 - 1995
TREND (Wholesale Distribution System) 1991 - 1993
Pansophic Systems 1988 - 1991
Control Data Corporation 1981 - 1988
Skills
Strategy, Start-ups, Business Development, Sales Operations, Management, Leadership, Selling, Pre-sales, Sales, Outsourcing, ERP, Mobile Devices, Business Planning, Marketing Strategy, Marketing, Enterprise Software
Education
Clarkson University
B.Sc, Industrial Distribution
McGill University
Management
CBC December 2005 - Present
Personal 1996 - Present
La Cité collégiale August 2008 - December 2008
Elections Canada April 2005 - December 2005
TELUS October 2003 - April 2005
Ville de Gatineau April 2003 - March 2005
PWGSC 2001 - 2003
Camp Fortune Ski Club 2000 - 2003
Convergys February 2000 - November 2000
Municipalité de Chelsea March 1999 - October 1999
Skills
Logical Thinker, People Skills, Participatory Approaches, Social Influence, Solution-driven, Pro-active Leader, Proactive self-starter, Self-driven, Hands-on leader, Communicative Skills, Broadcast Television, Multimedia, Media Production, Social Networking, Computer Repair, IT Solutions, Technology Solutions, Gadgets, Cellular Communications, Android, Blackberry, iOS, Mobile Device Management, Geek Culture, Complex Systems, Sales, Storytelling, Efficiency, Management, Analytical Solutions, Apple Certified, ITIL Certified, Windows Server, Avid, Adobe Creative Suite, Dalet, BMC Remedy, Microsoft Technologies, Novell, Google Apps, Social Media, Leadership, Communication, Broadcast
Education
Collège La Cité 2015 — 2015
Project Management
Heritage College 2001 — 2004
New Media and Publications Design
La Cité Collégiale 1998 — 2000
Conception Graphique
CEGEP de l'Outaouais 1996 — 1998
Information Technology
TeraGo Networks January 2014 - Present
Verizon Enterprise Solutions June 2013 - January 2014
TeraGo Networks September 2012 - June 2013
Worldlynx Wireless June 2011 - September 2012
TELUS June 2007 - June 2011
State Farm Insurance 2004 - 2007
Aditya Birla Minacs 1999 - 2000
Skills
Solution Selling, Account Management, Telecommunications, Direct Sales, Wireless, Sales Management, B2B, New Business Development, Sales Process, Salesforce.com, Customer Experience, Sales, Customer Retention, Negotiation, Sales Presentations, Cold Calling, Key Account Management, Contract Negotiation, Team Leadership, Forecasting, Mobile Devices, Customer Satisfaction, Competitive Analysis
Education
Centennial College 1999 — 2002
Diploma, Business Administration
St. Mary 1994 — 1998
St. Isaac Jogues
Cambridge Mercantile August 2013 - July 2014
CIBC April 2011 - August 2013
Enterprise Rent-A-Car July 2008 - November 2011
RBC March 2008 - July 2008
Fidelity Investments July 2007 - February 2008
TELUS September 2006 - March 2007
Skills
Project Management, Microsoft Excel, Customer Service, Microsoft Office, Presentation Development, Account Management, Time Management, Sales, Marketing, PowerPoint, Outlook, Sales Management, Microsoft Word, Negotiation, Customer Satisfaction
Education
Centennial College 2004 — 2006
Child Youth and Worker
N/A
Hewlett-Packard August 2012 - Present
Hewlett-Packard February 2012 - Present
Hewlett-Packard March 2011 - February 2012
Pomroy May 2010 - March 2011
Reitmans July 2007 - June 2008
Telus August 2005 - June 2007
Volt August 2004 - August 2005
Skills
Active Directory, XP, Troubleshooting, Cisco Technologies, Technical Support, VPN, Operating Systems, Windows, Hardware, Software Installation, Unix, Integration, Blackberry Enterprise..., Software Documentation, Laptops, HP, Wireless, Lotus Notes, Databases, Blackberry, Network Administration, Windows Server, VMware, Servers, Computer Hardware, DHCP, DNS, Microsoft Exchange, TCP/IP, Windows XP
Education
John Abbott College 2009 — 2010
AEC-Network Administration
John Abbott College 2009 — 2010
AEC, Network Administration
BetaKit March 2012 - August 2012
TELUS 2011 - 2012
Spafax 2010 - 2010
Education
Ryerson University 2005 — 2009
Bachelor
Centennial College 2012 — 2012
Graduate Certificate
Hogeschool van Utrecht 2008 — 2008
Certificate
National Taiwan Normal University 2009 — 2009
eScribe - Paperless Meeting Management Solutions December 2012 - January 2013
Ganz February 2011 - July 2012
Sustainable Creation Renewable Energy Co-op Inc. May 2010 - August 2010
Centennial College School of Business September 2009 - April 2010
TELUS July 2000 - January 2009
Sema Group 1999 - 2000
Alphanet Telecom 1997 - 1999
Skills
Planning, Project Planning, PMP, Project Management, MS Project, Vendor Management, Software Project..., SDLC, Telecommunications, Requirements Analysis, Visio, Integration, Management, Cross-functional Team..., VoIP, Change Management, Team Leadership, Unix, Mobile Applications, Team Building, Mobile Devices, PMO, Wireless, Product Management, Process Engineering, SharePoint, Business Process, Quality Assurance, Pre-sales, System Deployment
Education
Centennial College 2009 — 2010
PM Certificate (GPA 4.1), Project Managment
University of Toronto
BSC, Physics
TELUS October 2010 - Present
CGI December 2009 - October 2010
RHT 2009 - December 2009
IBM April 2007 - September 2008
IBM Canada February 1998 - April 2008
IBM Global Services January 2002 - April 2007
IBM Global Services January 1998 - April 2007
IBM Global Services January 1998 - April 2007
IBM Global Services 1996 - 1998
IBM Global Services 1994 - 1996
Skills
Information Management, Integration, SDLC, Telecommunications, Infrastructure, Software Development, Project Delivery, Project Management, Business Intelligence, Program Management, SharePoint, Change Management, SQL, Management, Analysis, Databases
Education
Ryerson University 2010 — 2010
CISSP Certified Information Systems Security Professional
Ryerson University 1990 — 1994
BA, AIM
Centennial College
Diploma, Electronics Engineering
TELUS January 2013 - Present
Bell January 2011 - December 2012
Bell Mobility April 2010 - December 2012
Bell October 2009 - April 2010
Motorola July 2000 - May 2009
Motorola April 1998 - October 2000
Motorola March 1995 - March 1998
Education
Centennial College 1986 — 1989
Diploma, Business Adminsration
Complete Innovations Inc. November 2014 - Present
Ainsworth Inc. February 2014 - November 2014
Iron Mountain January 2012 - January 2014
Grand & Toy August 2010 - November 2011
Acklands-Grainger 2009 - 2011
TELUS 2008 - 2009
Dell Canada 2007 - 2008
DealerVu 2007 - 2007
Rogers Communications 2005 - 2007
Bell 1997 - 2005
Skills
Marketing Management, Vendor Management, Marketing Strategy, Social Media Marketing, Direct Marketing, Advertising, Copywriting, Leadership, Team Building, Team Leadership, Presentations, Sales Presentations, Sales Presentation..., High Impact..., Communication Skills, Strategic Planning, Business Strategy, SEO, B2B Marketing, Management, Marketing, Strategy, Sales, Customer Retention, Web Analytics
Education
Centennial College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
Ryerson University
Certificate, Project Management, A
Complete Innovations Inc. March 2014 - Present
Telus April 2013 - December 2013
GAP INC- OLD NAVY SCARBOROUGH TOWN CENTREJUNE January 2001 - November 2012
Breamar – Dylex Inc. Limited July 1995 - June 2001
Promobility – Scarborough, ON January 2000 - January 2001
Med-Chem Labs- Scarborough July 1997 - December 1997
Skills
Microsoft Excel, Microsoft Word, Retail, PowerPoint, Merchandising, Inventory Management, Social Media, Sales, Strategic Planning, Project Management, Marketing, Outlook, Sales Management, Team Building, Budgets, Visual Merchandising, Event Planning, Management
Education
Centennial College 1994 — 1997
Industrial Microbiology, Physical Sciences
Albert Campbell Collegiate
Liebherr April 2012 - Present
LaptopBatteryCanada January 2010 - January 2015
TELUS June 2008 - June 2011
Kiewit January 2008 - June 2008
Dassault Systemes September 2006 - September 2007
Matrix Energy 2005 - 2005
Skills
Project Management, MS Office Suite, Sales Engineering, Mechanical Engineering, Contract Negotiation, Management, Microsoft Office, Manufacturing, Teamwork, Catia, Engineering, Training, Sales, AutoCAD, Product Development, Project Engineering, Negotiation, New Business Development, Customer Service
Education
Concordia University 2005 — 2010
Bachelors of Mechanical Engineering, Thermofluids and Propulsion
CEGEP - John Abbott College 2002 — 2005
DEC, Engineering Technologies
Amdocs May 2013 - Present
NetCracker May 2012 - May 2013
Telus March 2007 - May 2012
Amdocs 2000 - February 2007
Nortel Networks 1997 - 2000
Skills
Software Project..., Sales Support, Business Analysis, Requirements Analysis, Testing, Billing, Wireless, Troubleshooting, Integration, Customer Relations, Documentation, Telecommunications, Billing Systems, Team Leadership, Product Management, Quality Assurance, Project Planning, Software Documentation, Sales Operations, Agile Methodologies, Invoicing, BSS, Project Management, SDLC, CRM, Management, Pre-sales
Education
Champlain College 1999 — 2000
BSc, Computer Science
Management College 1995 — 1997
ASc, Computer Science
JPMorgan Chase March 2012 - March 2014
TELUS March 2009 - June 2010
TELUS August 2002 - March 2009
TELUS Mobility May 2001 - August 2002
Clearnet October 1997 - 2001
Rapp Collins Communicade June 1996 - October 1997
Aware Graphics (Print Broker) 1995 - 1995
Quebecor 1994 - 1994
Skills
Social Media Marketing, Marketing Communications, Marketing, Marketing Strategy, Team Management, Leadership, Advertising, Email Marketing
Education
Canadian Marketing Association 2011 — 2011
Certificate, Digital Marketing
Ryerson University 1992 — 1996
B, Tech, Graphic Communications, Marketing
Centennial College
Certificate, E-Commerce, New Media
York University - Schulich School of Business
Management 1
Children's Wish Foundation of Canada 2008 - Present
Children's Wish Foundation of Canada 2002 - 2008
Centennial College 2001 - 2002
TELUS 2001 - 2001
Skills
Event Management, Volunteer Management, Fundraising, Non-profits, Event Planning, Strategic Planning, Public Speaking, Organizational..., Public Relations, Government, Leadership, Leadership Development, Program Development, Team Building, Team Leadership, Coaching, Analysis, Nonprofits, Microsoft Dynamics, Data Analysis, Microsoft Excel, Proposal Writing, Community Outreach, Training, Management, Workshop Facilitation, Community Development, Philanthropy, Program Management, Social Media, Strategic Communications, Sponsorship, Grant Writing, Marketing Communications, Marketing, Stewardship
Education
Centennial College 2000 — 2001
Workplace Wellness & Health Promotion
University of Guelph 1995 — 2000
BSc, Nutritional Science
Mortgage Associates Ontario Inc. February 2015 - Present
Match Marketing Group December 2014 - February 2015
Pop Up Retail Group - The Mobile Shop August 2013 - November 2014
WIND Mobile April 2011 - August 2013
WIND Mobile October 2009 - April 2011
TELUS October 2006 - September 2009
Skills
Management, Recruiting, Sales, Customer Satisfaction, Retail, Business Development, Competitive Analysis, Customer Service, Sales Operations, Leadership, Marketing, Strategy, Telecommunications, Coaching, Customer Retention, Team Leadership, Customer Experience, Sales Management, Wireless, Direct Sales, Account Management
Education
Centennial College
HollisWealth, Global Wealth Management, Scotiabank August 2015 - Present
RBC January 2015 - June 2015
Rogers Communications June 2014 - February 2015
Public Mobile September 2013 - June 2014
Longo's May 2008 - October 2013
TELUS February 2013 - August 2013
Skills
Customer Service, Computers, Soft Skills, Interpersonal Skill, Inventory Management, Highly motivated..., Data Entry, Computer Repair, Always Punctual, Process Scheduler, Telephone Skills, Team Building, Troubleshooting, Social Media, Interpersonal Skills, PowerPoint, Problem Solving, Communication, Microsoft Excel, Customer Satisfaction, Microsoft Office, Time Management, Teamwork, Sales, Team Leadership, Microsoft Word, Leadership, Retail, Training, CRM, Customer Experience, Merchandising, Social Networking, Critical Thinking, Outlook, Research, Customer Retention, Mobile Devices, Strategic Planning, Sales Management, Call Centers, Marketing Communications
Education
Centennial College 2010 — 2012
St. Theresa of Lisieux C.H.S 2006 — 2010
O.S.S.D
.
Institut de la Confiance dans les Organisations (ICO) August 2012 - Present
Groupe Confiance (anciennement IVA Conseils) January 2004 - January 2013
IVA Solutions January 2008 - April 2011
TELUS 2002 - 2003
BCE Emergis 2000 - 2002
Nurun 1998 - 2000
Leduc Lambert 1995 - 1997
Education
Colorado State University 2005 — 2005
Ethics Certificate, Ethics, Certificate
Université de Montréal - HEC Montréal 1997 — 1999
MBA
1996 — 1998
LLM, International European Law
Pace University - Lubin School of Business 1997 — 1997
Master of Business Administration (MBA)
Université de Montréal 1991 — 1994
LLB, Law
Jean-de-Brebeuf 1989 — 1991
CEGEP
College Stanislas 1983 — 1989
TDCNet Inc. March 2015 - Present
Hewlett-Packard August 2012 - February 2015
Hewlett-Packard September 2011 - September 2012
Altus Group March 2011 - September 2011
Loyalty One March 2010 - February 2011
Telus Communications Inc February 2001 - November 2009
TELUS December 2003 - March 2008
Telus Mobility Inc February 2001 - December 2003
AT&T January 2000 - February 2001
Clearnet Inc October 1995 - June 2000
Skills
Projects, Program Management, Project Management, Infrastructure..., Process Improvement, Budget, Operations Management, IT Operations, Change Management, Managerial Skills, Strategic Leadership, Team Management, Technical Team, Project Teams, Teamwork, Escalation, Escalation Resolution, Operational Issues, Performance Management, Performance Improvement, Process Redesign, Presentations, Capital Project Planning, Project Planning, Ad Hoc Reporting, Performance Metrics, Performance Reviews, 24/7 Operations, Executive Management, Budgets, Telecommunications, Disaster Recovery, ITIL, Strategy, Vendor Management, Requirements Analysis, MS Project, Enterprise Software, Management, Integration, SDLC, Team Leadership, Leadership, IT Service Management, IT Management, Cloud Computing
Education
The George Washington University 2003 — 2003
Masters Certificate, Project Management
York University - Schulich School of Business 2002 — 2002
Schulich School of Business, Management- Leadership
Durham College 1994 — 1995
One Year, Business Administration and Management, General
Centennial College 1993 — 1994
Business Marketing
Fidelity Investments June 2015 - August 2015
Canaccord Genuity Inc. January 2012 - June 2014
TELUS September 2009 - December 2011
Skills
Financial Modeling, Strategic Planning, Marketing Intelligence, Corporate Development, Financial Analysis, Mergers, Business Strategy, Business Planning, Mergers & Acquisitions, Corporate Finance, Competitive Analysis, Bloomberg, Equity Research, Valuation, Analysis
Education
Columbia University - Columbia Business School 2014 — 2016
Master of Business Administration (M.B.A.)
York University - Schulich School of Business 2005 — 2009
IBBA (International BBA)
CFA Institute 2009 — 2013
Customer Loyalty Team September 2014 - Present
Arroweye Solutions January 2014 - July 2014
Arroweye Solutions November 2013 - December 2013
Sitel November 2012 - May 2013
TELUS May 2012 - November 2012
Best Buy May 2011 - May 2012
Sierra Nevada Job Corps Center July 2009 - April 2011
Domino's Pizza August 2008 - July 2009
Borders March 2008 - August 2008
Fry's Electronics May 2007 - March 2008
Skills
Customer Service, Computers, Software, HTML, Quality Assurance, ISO 9001, Qualtrax, Quality System, Gaming, Technical Writing, Technical Support, English, Internal Audit, Procedure Creation, Employee Training, Computer Repair, Help Desk Support, Web Chat, Appointment Scheduling, Data Entry, Workflow Management, Workflow Applications, Web Design, Photoshop, Writing, Microsoft Office, Playstation
Education
College of Southern Nevada 2011 — 2016
Associate of Science (A.S.), Computer Science
BYU Independent Study 2004 — 2005
High school Diploma, General Studies
Elko High School 2002 — 2004
High School, General Studies
Magical Pest Control January 2014 - Present
Lennox International December 2012 - August 2013
Foresters September 2010 - June 2012
Telemerge Canada Inc. September 2008 - October 2009
TELUS September 2000 - August 2008
Education
Centennial College 1998 — 2000
Diplima, Hospitality Administration/Management
Bank of Montreal July 2015 - Present
TELUS May 2014 - July 2015
Centennial College January 2015 - April 2015
Centennial College January 2014 - April 2014
iGATE Global Solutions August 2012 - August 2013
Ministry of Communications and Information Technology, National Informatics Centre June 2011 - July 2011
Skills
Java, C#, C++, JavaScript, Core Java, SQL, XML, Eclipse, ASP.NET, .NET, Databases, Web Development, Microsoft Office, Programming, HTML
Education
Centennial College 2013 — 2015
Advanced Diploma, Software Engineering Technology, 3.8
Guru Gobind Singh Indraprastha University 2009 — 2012
Bachelor in Computer Applications, Computer Software Engineering, 84%
Cisco Systems February 2015 - Present
Cisco Systems February 2014 - Present
P Squared Marketing Solutions November 2013 - January 2014
Telus Mobility November 2011 - November 2013
Telus July 2011 - November 2011
Mobilicity December 2010 - July 2011
Mobilicity March 2010 - December 2010
Livewire Communications October 2007 - March 2010
Livewire Communications January 2007 - September 2008
Skills
Marketing Communications, Marketing, Marketing Strategy, Account Management, Project Management, Telecommunications, Advertising, Product Marketing, Management, Networking, Web Project Management, Team Leadership, Time Management, Sales Operations, B2B, Market Research, Teamwork, Budgets, Vendor Management, Customer Experience, Customer Satisfaction, Integrated Marketing, Online Marketing, Creative Strategy, Social Media, Competitive Analysis, Email Marketing, Online Advertising, Strategy, Social Media Marketing, CRM, Direct Marketing, Salesforce.com, Leadership, Strategic Partnerships, Business Development, Event Management, Sales, Social Networking, New Business Development, Marketing Management, Event Planning, Raiser's Edge, Digital Marketing, SharePoint, Marketing Budget..., Department Budget..., SAP, Web Analytics, POP Displays
Education
Centennial College 2000 — 2005
Business Administration, Marketing
Acend Corporate Learning 2009 — 2009
Power Point Advanced Certification
TELUS April 2014 - Present
Telus May 2011 - Present
TELUS December 2003 - March 2011
Telus 1995 - 2009
TTS Meridian Systems 1994 - 1997
Dominion Regalia 1993 - 1995
Burndy Canada 1989 - 1993
Skills
Purchasing, Inventory Management, Telephony, Logistics, Procurement, Customer Service, Supply Chain Management, Budgeting, Supply Chain, Shipping, Materials Management, Warehousing, MRP, Scheduling, Receiving, Inventory Control, Supervisory Skills, VoIP, Negotiation, Pricing, Production Planning, Customer Relations, Vendor Relations, Microsoft Office, Excel, Retail, Forecasting, Avaya, SIP, Sourcing, IVR, Contract Negotiation, Unified Communications, Strategic Sourcing, PBX, Word, Hiring, ACD, Warehouse Management, Supplier Management, Voice Mail, PowerPoint, Call Center, Budgets, Project Management, Process Scheduler, Cisco Technologies, Call Centers, Telecommunications, MPLS
Education
PM Study 2011 — 2011
PMP, Project Management Professional
Centennial College 1980 — 1983
Production and Operations Management
Agincourt Collegiate
Kraft Foods Group January 2002 - January 2014
TELUS 1998 - December 2001
Occupational Health Clinics April 1993 - September 1998
Skills
SAP, Microsoft Excel, Customer Service, Microsoft Office, Outlook, Accounting, Microsoft Word, PowerPoint, Accpac, Administrative..., Invoicing
Education
Centennial College
DeVry Institute
Tutorial High
TELUS Communications June 2015 - Present
TELUS January 2015 - Present
TELUS January 2014 - Present
Electrocorp September 2012 - December 2013
Urban Reef January 2008 - June 2012
Mode Roushan April 2005 - January 2007
Skills
Discipline, Communication, Clarity, Team Building, Economics, B2B, Result Oriented, Sales
Education
Concordia University 2002 — 2007
Bachelor of Commerce (B.Com.), International Business with Economics
CEGEP - John Abbott College 2000 — 2002
DEC, Social Science with Commerce
TELUS September 2014 - Present
TELUS April 2013 - September 2014
Cundari March 2012 - March 2013
Cundari February 2010 - March 2012
Saatchi & Saatchi, Toronto October 2008 - October 2009
Skills
Integrated Marketing, Digital Marketing, Advertising, Relationship Marketing, Creative Strategy, Interactive Advertising, Social Media Marketing, Online Advertising, Marketing Communications, Interactive Marketing, Digital Strategy, Mobile Marketing, Direct Marketing, Media Planning, CRM
Education
Centennial College 2007 — 2008
Advertising Account Management
Ryerson University 2003 — 2007
BA, Arts & Contemporary Studies
Deebank Global Services Inc. March 2015 - Present
TELUS March 2011 - August 2013
OpenText March 2010 - February 2011
Sears Canada 2009 - 2010
Rogers Communications 2007 - 2009
Bell Canada 2002 - 2007
Bell Mobility Investments 2001 - 2002
Bell Mobility 1999 - 2001
RAD Professional Services 1997 - 1999
Hughes (ELCAN Optical Technologies) 1996 - 1997
Skills
Telecommunications, Contract Negotiation, Product Management, Negotiation, Cross-functional Team..., Business Development, Change Management, Strategy, Management, Mobile Devices, Product Development, Process Improvement, Outsourcing, Leadership, Mergers & Acquisitions, Strategic Sourcing, Procurement, Sourcing, Cloud Computing, Supply Chain, Enterprise Software, Strategic Planning, Analysis, Contract Management, Program Management, E-commerce, Vendor Management, Business Transformation, Purchasing, Wireless, Strategic Partnerships, Professional Services, Managed Services, Team Leadership
Education
Clarkson University 1998 — 1998
MBA Courses (5), Info Systems; Managerial Acctg; Economics; Decision Analysis; Canada – U.S. (Int'l Bus Consulting)
York University - Osgoode Hall Law School 1985 — 1988
LL.B., Law
Clarkson University 1981 — 1985
BS, Management & Marketing
TELUS March 2011 - Present
TELUS October 2009 - July 2011
TELUS January 2006 - October 2009
TELUS September 2008 - December 2008
TELUS January 2003 - January 2006
TELUS January 1999 - January 2003
BAYSHORE LEASING CORPORATION January 1998 - June 1998
SCOTIA BANK January 1997 - January 1998
Skills
Labor Relations, Management, IVR, Call Center, Telecommunications, Business Case, Customer Experience, PMO, Service Delivery, Wireless, Project Management, Vendor Management, Business Analysis, Call Centers, Software Project..., Change Management, Employee Engagement, Process Improvement, Cross-functional Team..., Workforce Management, Outsourcing, Team Management, Software Documentation, Leadership, Coaching, Team Leadership, Contact Centers, Program Management, Training, Strategy, PMP
Education
University of Toronto - Rotman School of Management
Managers Business School I
Ryerson University
Project Management Diploma
Ryerson University
Bachelor of Commerce, Computer Information Systems
Centennial College
Call Centre Management Diploma
TEKsystems July 2015 - Present
Wiseman Creative April 2015 - July 2015
Maple Leaf Sports and Entertainment February 2015 - July 2015
TELUS June 2014 - September 2014
Reef Moxie September 2011 - June 2014
Toronto Hydro May 2009 - September 2012
Crescent Town Community Center - Centennial College Co-op Opportunity September 2011 - May 2012
Skills
Event Planning, Event Management, Social Media, Time Management, Social Media Marketing, Customer Service, Marketing Communications, Public Relations, Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Fundraising, Microsoft Word, Research, Marketing Strategy, Blogging, Account Management, Coaching, Online Marketing, Teamwork, Advertising, Facebook, Nonprofits, Marketing, Leadership, Sales, Social Networking
Education
Durham College 2011 — 2014
Advanced Diploma Business Administration - Marketing, Business Marketing
Centennial College 2009 — 2011
Recreation and Leisure Services, Leisure and Recreational Activities
TELUS January 2013 - Present
TELUS March 2009 - Present
TELUS September 2006 - March 2009
TELUS April 2003 - September 2006
TELUS April 2000 - April 2003
TELUS January 1997 - April 2000
Skills
Financial Reporting, Variance Analysis, Account Reconciliation, Budgeting, Forecasting, Budgets, Strategy, Management, Vendor Management, Business Analysis, Change Management, Finance, Financial Analysis, Financial Modeling, Process Improvement
Education
Centennial College 2001 — 2004
Diploma, Business Management
University of Toronto 1992 — 1995
Psychology
Durham College
French
Telus May 2014 - Present
Ñ Communications July 2012 - Present
Rogers Communications Inc. 2010 - 2012
Rogers Communications July 2008 - November 2009
Cadbury plc. September 2006 - June 2008
By The Way Cafe 2003 - 2005
Cadbury plc. 2001 - 2002
Skills
Marketing Strategy, Marketing, Product Management, Product Launch, Business Development, Strategic Planning, Cross-functional Team..., Strategic Thinking, Multicultural Marketing, Leadership, Direct Marketing, New Business Development, Strategic Partnerships, Management, Mobile Devices, Competitive Analysis, Product Development, FMCG, Brand Development, Marketing Management, Market Planning, International Marketing, Mobile Marketing, Brand Management, Multi-channel Marketing, Business Planning, Marketing Communications, Entrepreneurship, Sales, Digital Marketing, Corporate Branding, B2B Marketing, Integrated Marketing, Email Marketing, Creative Problem Solving, International Business..., Crowdfunding, Regional Planning, Department Budgeting, Sponsorship Relations, Online Business..., Wireless, LTE, mobile, Mobile Advertising, Go-to-market Strategy, Mobile Product..., Social Media Marketing, International Relations, Relationship Management
Education
Rotman School of Management 2011 — 2011
MBA for Managers, Business, Management, Marketing, and Related Support Services
Ryerson University 2000 — 2005
Bachelor of Commerce, Marketing
Centennial College 1995 — 1998
International Business (3-year program), International Marketing, Customs & Freight Forwarding, International Relations
Yellow Pages / Pages Jaunes – Canada July 2015 - Present
Immigration Consultants of Canada Regulatory Council (ICCRC) January 2012 - June 2014
TELUS September 2007 - September 2010
TELUS June 2005 - September 2007
Skills
Management, Leadership, Training, Performance Management, CRM, Coaching, Telecommunications, Sales, Customer Satisfaction, Team Leadership, Strategic Planning, Program Management, Customer Service, Strategy, Call Centers
Education
Centennial College 2013 — 2014
Adult Education - High Honours, Adult and Continuing Education and Teaching
IMS Brogan January 2015 - Present
6990819 Canada Inc. June 2008 - Present
Agence Métropolitaine de Transport March 2014 - December 2014
TELUS August 2012 - October 2013
Videotron May 2011 - August 2012
Bell Canada May 2008 - May 2011
Consultation PMC July 2002 - June 2008
IMS Health Canada August 2002 - May 2008
Phi Vision April 2008 - April 2008
LMX Inc. January 2002 - August 2002
Skills
C#, Visual Basic, VB.NET, .NET, SQL Server, ASP.NET, Silverlight, LINQ, SQL, JavaScript, HTML, Visual Studio, XML, WCF, WPF, Programming, WinForms, TFS, Web Services, Windows, Linux, Operating Systems, VSS, VBScript, ASP, Pascal, C++, C, AJAX, TCP/IP, IIS, Microsoft SQL Server, UML, Oracle, Software Development, Web Applications, ASP.NET MVC, Entity Framework, ASP.NET AJAX, Telerik, Scrum, Agile Methodologies, XSLT, Unix, MySQL, Object Oriented Design, Database Design, Software Design, SSIS, ADO.NET
Education
McGill University 2005 — 2006
McGill Leadership Training
Université de Sherbrooke 1998 — 2002
B.Sc., Computer Engineering
Champlain College 1996 — 1998
DEC, Pure and Applied Sciences (Bilingual Degree)
Telecom Industry June 2012 - Present
TELUS July 2007 - June 2012
Old Vine Property Group 2005 - 2007
Mediatrix Telecom (VoIP) November 2002 - June 2004
Nortel Networks UK / Europe July 2000 - June 2002
Nortel Networks - NA January 1999 - July 2000
Nortel Networks October 1997 - January 1999
Nortel Networks January 1993 - September 1998
Education
Columbia University - Columbia Business School
MBA
McGill University
B. Eng, Electrical Engineering
HSBC March 2014 - Present
TransUnion April 2008 - March 2014
Kaman Industrial Technologies January 2008 - March 2008
ExxonMobil March 2007 - December 2007
ING DIRECT Canada January 2007 - March 2007
TELUS 2006 - 2006
Emergis 2000 - 2006
RemoteNet Corporation 1999 - 2000
CGI 1998 - 1999
Tata Consultancy Services 1997 - 1998
Skills
SDLC, Business Intelligence, Oracle, Requirements Analysis, Hadoop, DB2, Agile Methodologies, ETL, Java, Data Warehousing, Teradata, Cloud Computing, Process Improvement, Scrum, EAI, HBase, IT Management, Apache Pig, Hive, MapReduce, MongoDB, Ab Initio, Applications..., Tableau, Team Building, Strategic Planning, Continuous Improvement, Decision Making, Leadership, Risk Management, Operations Management, Consumer Relations, Strategy, Distributed Team..., Resource Management, Strategic Thinking, Relationship Building, Global Delivery, Global Sourcing, Financial Accounting, Vendor Management, Strategic Negotiations, Strategic Influence, Persuasion
Education
The University of Chicago Booth School of Business 2015 — 2017
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Coimbatore Institute of Technology 1989 — 1993
Bachelor of Engineering (B.E.), Mechanical, Distinction
Govt Higher Secondary School, Ashokapuram, Coimbatore 1986 — 1988
Fulcrum Technologies April 2015 - Present
T-Mobile October 2012 - February 2015
Ericsson October 2009 - March 2012
TELUS October 2008 - December 2008
Ericsson Russia July 2008 - October 2008
Subex Azure November 2007 - June 2008
Ericsson March 2007 - September 2007
Ericsson December 2005 - December 2006
Ericsson October 2003 - November 2005
Ericsson December 2002 - August 2003
Skills
Telecommunications, Project Management, Software Engineering, Applied Mathematics, MS Project, Business Development, Analysis, Product Management, Integration, Mobile Devices, Leadership, Management, LTE, Product Development, Wireless, Rollout, Software Documentation, VAS, BSS, Project Portfolio..., GSM, Troubleshooting, GPRS, Transmission, 3G, IP, SDLC, Networking
Education
Colorado State University 2010 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Cornell University - S.C. Johnson Graduate School of Management 2008 — 2008
Master of Business Administration (MBA), Business Adminsitration
Sofia University St. Kliment Ohridski 1987 — 1992
M.Sc., Computer Science
Deloitte Consulting August 2015 - Present
Merrill Lynch June 2014 - August 2014
Deloitte Consulting July 2008 - March 2013
City Without Walls 2011 - 2013
LSI (Legacy Systems International) February 2011 - July 2011
TELUS 2004 - 2005
North American Search Group May 2004 - August 2004
Skills
Business Process..., Management Consulting, IT Strategy, Business Transformation, Integration, Business Analysis, Business Process, Business Development, Strategy, Market Research, Enterprise Software, Leadership, Business Intelligence, Analytics, Product Development
Education
Columbia Business School 2013 — 2015
Master of Business Administration (M.B.A.)
University of Waterloo 2003 — 2008
Bachelors in Applied Sciences (BASc), Honors in Computer Engineering
TELUS January 2013 - Present
TELUS June 2006 - December 2012
Rogers Communications 2001 - 2006
T-Mobile 2000 - 2001
Clearnet Communications 1998 - 2000
Rogers Communications 1996 - 1998
Saudi Telecom Company 1986 - 1995
PLDT 1982 - 1986
Skills
Telecommunications, Wireless, Requirements Analysis, Business Analysis, IP, Agile Methodologies, Integration, SDLC, Project Management, Software Project..., Product Management, Program Management, Solution Architecture, Testing, Vendor Management, GSM, GPRS
Education
triOS College Business Technology Healthcare 2004 — 2005
Network Eng'g
Centennial College 2002 — 2004
Telecom Specialist, Project Management
Mapua Institute of Technology 1977 — 1982
Bachelor's Degree, B.S. in Electrical Eng'g
telus October 1997 - Present
Education
Centennial College 1998 — 2002
ITG Canada Inc February 2008 - Present
AeroComp Consulting Inc. January 1995 - Present
TELUS January 2005 - February 2008
AeroSoft Systems Inc July 1997 - November 2004
Accenture November 2003 - March 2004
Deutsche Bank February 1999 - June 1999
IBM Global Services November 1997 - October 1998
Ontario Hydro October 1996 - November 1997
Comcept Canada Inc & Honeywell February 1996 - September 1996
Comcept Canada Inc & IBM SEMEA January 1995 - January 1996
Skills
Solaris, Unix, Disaster Recovery, HP-UX, AIX, Virtualization, Linux, Enterprise Architecture, Data Center, ITIL, System Deployment, VMware, IT Strategy, Servers, VMware ESX, Cluster, Server Architecture, High Availability, IT Operations, Architecture, Storage Area Networks, Solution Architecture, IT Service Management, Perl, Oracle, Storage, Enterprise Software, SAN, Infrastructure, Operating Systems, Integration, Sun, HP, Databases, Shell Scripting, IT Management, Performance Tuning, VMware Infrastructure, DNS, Cloud Computing, TCP/IP, Unix Shell Scripting, Red Hat Linux, Windows Server, System Administration, NAS, Firewalls, Network Architecture, Business Continuity, NetApp
Education
City University of Seattle 1989 — 1992
Degree
Ryerson University 1982 — 1987
Degree
West Hill CI 1978 — 1982
HDS Training
HTC January 2015 - Present
HTC May 2011 - January 2015
HTC March 2010 - May 2011
HTC June 2008 - February 2010
TELUS December 2006 - June 2008
TELUS Mobility May 2003 - December 2006
Ericsson September 2000 - May 2002
Motorola February 1997 - August 2000
ECI Telecom (Tadiran Communication) November 1995 - February 1997
Skills
Product Management, Strategic Planning, Negotiation, Market Analysis, Wireless, Partner Management, Product Launch, Telecommunications, Cross-functional Team..., Technology Planning, Mobile Communications, Mobile Devices, Project Management, Testing, Strategy, Product Development, Integration, CDMA, Program Management, Vendor Management, Product Marketing, Competitive Analysis, LTE, Management, Software Development, Smartphones, Cellular Communications, Mobile Technology, Go-to-market Strategy, VoIP, IP, Product Lifecycle..., Mobile Applications, 4G, Location Based Services, Strategic Partnerships, Mobile Internet, WiFi, Android, Product Planning, UMTS, Handsets, M2M, GSM, Solutions Marketing, HSPA, VAS, Mobile Commerce, WiMAX, 3GPP
Education
Learning Tree International 2012 — 2012
Certificate, MBA Essentials: Enhancing Organizational Performance
Pragmatic Marketing 2011 — 2011
Pragmatic Marketing Certified, Practical Product Management
FGT consultants in Management 2005 — 2005
Project Managemet, Project Managemet
Champlain College 2000 — 2002
B.Sc. Computer Science, Computer
Ericsson LM 2001 — 2001
Project Management, Project Management
Singalovsky College 1992 — 1994
Electronics Technologist Diploma, Major: Electrical Engineering. Minor: Computers and Microprocessors
Telus QA Team leadRogers Communications Inc1997 - 2006
Skills
Agile Methodologies, Test Planning, SDLC, Requirements Analysis, Software Quality..., Telecommunications, Testing
Education
Centennial College
City of Vaughan November 2011 - Present
Regional Municipality of Durham August 2010 - October 2011
TELUS October 2000 - July 2007
Skills
Invoicing, Time Management, Microsoft Excel, Process Improvement, Supply Chain Management, Supply Chain, Business Process..., Operations Management, Logistics Management, Procurement, Purchasing
Education
Centennial College 1995 — 1998
Microcomputer Analyst, Business Administration and Management, General
Seneca College of Applied Arts and Technology
Hewlett Packard October 2007 - Present
TELUS January 2007 - October 2007
Hewlett Packard January 1999 - January 2007
Education
Centennial College 1996 — 1998
TELUS May 2013 - Present
TELUS September 2006 - May 2013
Centennial College September 2010 - December 2012
AppleOne Employment Services December 2003 - September 2006
Skills
Recruiting, Coaching, Human Resources, Team Leadership, Team Management, Social Media, Project Management, Leadership, Workforce Planning, Management, Telecommunications, Customer Experience, Customer Service, Call Centers, Employee Engagement, Talent Management, Wireless, Performance Management, Team Building, Leadership Development, Talent Acquisition, Employee Relations, Technical Recruiting, Customer Retention, Training, Organizational..., Change Management, Process Improvement, Applicant Tracking..., HRIS, Program Management, Sourcing, Account Management, Workshop Facilitation, Interviews, Succession Planning, Career Counseling, Business Analysis, Career Development, Onboarding, Vendor Management
Education
Centennial College
Teacher/Trainer of Adults Certificate
Centennial College
Business Administration Certification
University of Toronto 1997 — 2002
Bachelor’s Degree, Bachelor of Business Administration
TELUS May 2015 - Present
Humber College May 2014 - Present
Telus Mobility January 2012 - May 2015
Telus Mobility March 2010 - January 2012
Telus Mobility September 2001 - August 2010
GJP Advertising June 2005 - August 2005
Skills
Telecommunications, Troubleshooting, Cisco, VoIP, TCP/IP, Network Design, Cisco Technologies, Wireless Networking, RF, IP, Switches, UMTS, LTE, GSM, Networking, Wireless, Mobile Devices
Education
University of Ontario Institute of Technology 2015 — 2017
Master of Information Technology Secuirty (MITS), Computer and Information Systems Security
Ryerson University 2011 — 2012
Diploma, Project Management Certificate
University of Ontario Institute of Technology 2005 — 2009
Hons. Bcomm
Centennial College 2000 — 2003
Diploma, Computer system / Electronics
TELUS October 2014 - Present
TELUS April 2013 - October 2014
HSBC Software House September 2008 - January 2013
HSBC April 2006 - September 2008
ICBC September 2005 - January 2006
BCAA May 2004 - August 2005
Istonish January 2002 - May 2004
East European University of economics and management September 1993 - August 1997
Solo Insurance August 1993 - August 1995
Skills
Business Analysis, Requirements Analysis, Systems Analysis, Process Engineering, Business Intelligence, Software Project..., Process Improvement, SDLC, Business Process..., Call Center, SharePoint, Team Leadership, Mentoring, Business Process Design, Documentation, Business Strategy, Business Requirements, Integration, UML, Data Modeling, Analysis, Requirements Gathering, BPMN, BPML, Business Process, Gap Analysis, Business Process..., Use Case Analysis, Visio, Business Transformation, PMO, Project Delivery
Education
Simon Fraser University 1999 — 2002
BBA
Chernivci National 'Juriy Fedkovyc' University 1989 — 1993
Master of Arts (M.A.)
Royal Roads University 2006 — 2007
Advanced Certificate In Business Analysis
Telus January 2015 - Present
TELUS October 2009 - January 2015
Telus Mobility November 2004 - October 2009
Skills
Change Management, Business Analysis, Requirements Gathering, Project Management, Requirements Analysis, Process Improvement, Security, Troubleshooting, Customer Service, Microsoft Office, Account Management, Telecommunications, Team Leadership, ITIL
Education
Centennial College 2005 — 2008
Human Resources, Human Resources Management
York University
IT Project Management
TELUS April 2015 - Present
Skills
Management, Project Management, Leadership Development, Marketing, Internal Communications, Leadership, Project Planning, Strategic Planning, Team Leadership, Corporate Communications, Strategy, Change Management, Business Analysis, Marketing Communications, Cross-functional Team..., Telecommunications, Human Resources, Program Management
Education
Simon Fraser University 2002 — 2006
Masters
Simon Fraser University 1995 — 2002
Bachelor
Charles University in Prague
TELUS November 1999 - April 2008
Skills
Call Center, Wireless, Training, Contact Centers, Training Delivery, Customer Experience, Telecommunications, Needs Analysis, Team Leadership, Solution Selling, Call Centers, Mobile Devices, Customer Satisfaction, Customer Retention
Education
Centennial College 2000 — 2002
Certificate, Canadian Human Resources Managment
Seneca College of Applied Arts and Technology 1995 — 1998
Certificate, Adult Eduction
University of Toronto at Scarborough 1987 — 1991
Bachelor or Arts, Sociology and Women Studies
Lester B. Pearson Collegiate Institute 1983 — 1987
BC Hydro May 2013 - Present
TELUS August 2010 - January 2013
airG Inc. 2009 - 2010
Coast Mountain Bus Company January 2009 - October 2009
Oracle March 2006 - October 2008
Steria Group 2005 - 2006
Hexaware Technologies 2003 - 2005
Skills
Data Warehousing, Oracle, Databases, Business Intelligence, Performance Tuning, ETL, Data Warehouse..., SQL, AIX, Solaris, Data Modeling, Oracle RAC, ERP, Informatica, PL/SQL, OBIEE, Oracle Applications, OLAP, Cognos, Data Integration, SSIS, Requirements Analysis, Oracle E-Business Suite, RMAN, Retek, Dimensional Modeling, Data Marts, SSAS, Business Intelligence..., Agile & Waterfall..., Leading Diverse Teams, Technical Leadership, Project Management, Solution Architecture, Data Migration, Business Analysis, SDLC, Software Project..., Consulting, Integration, Requirements Gathering, Agile Methodologies, Software Development
Education
Chhatrapati Shahu Ji Maharaj University
TELUS February 2015 - Present
TELUS February 2014 - February 2015
TELUS April 2010 - February 2014
Telus October 2006 - April 2010
CGI February 2001 - October 2006
Manulife Financial January 2000 - October 2001
Sprint Canada February 1992 - January 2000
Skills
Outsourcing, Program Management, IT Asset Management, PMO, Project Management, Integration, Telecommunications, Vendor Management, CRM, Cross-functional Team..., Wireless, Managed Services, ITIL, Project Delivery, Business Process..., Management, PMP, Project Portfolio..., Service Delivery, IT Operations, Infrastructure, IT Service Management, Business Transformation, IT Strategy, IT Management, Data Center, Solution Architecture, Business Case, Enterprise Architecture, Information Technology
Education
Chalmers University of Technology 1986 — 1991
MSc, Electrical Engineering
TELUS October 2010 - Present
E-Care Contact Centers July 2010 - October 2010
eBay August 2008 - July 2009
JP Morgan Chase November 2007 - August 2008
TeleTech December 2006 - September 2007
TeleTech December 2004 - July 2006
ePerformax December 2003 - December 2004
Globalstride January 2001 - December 2003
Skills
BPO, Call Centers, Coaching, Outsourcing, Customer Satisfaction, Human Resources, Interviews, Leadership, Management, Performance Management, Program Management, Recruiting, Sourcing, Talent Acquisition
Education
Centro Escolar University 1993 — 1997
Bachelor of Science, Psychology
Montreal Urban Race July 2013 - Present
Deluxe Digital Studios July 2012 - Present
What's Up Montreal? May 2012 - Present
Thunder Tickle March 2012 - Present
Elementality January 2012 - Present
Concordia University Television January 2012 - July 2012
TELUS 2010 - 2011
Service Canada November 2009 - May 2010
Eidos Montreal June 2008 - November 2009
eConcordia August 2007 - June 2008
Skills
Writing, Customer Service, Video Editing, Quality Assurance, Video, Improvisation, Creative Writer, Stand-up Comedy, Film, Social Media, Feature Writing, Creative Writing, Feature Articles, Speech Writing, Organizational..., Attention To Detail, Detailed Analysis, Sketch Comedy, Improv Comedy, Editorial, Technical Writing, News Writing, Academic Writing, Text Editing, Bartending, mixology
Education
Institut de tourisme et d'hôtellerie du Québec 2014 — 2014
Service de Bar, Bartending, 91%
Dawson College 2010 — 2010
Certificate, Screenwriting
Concordia University 2003 — 2008
Bachelor's degree, Political Science and Government, 3.7
John Abbott College 1998 — 2002
DEC (Technical Degree), Computer Science
TransLink August 2009 - Present
TELUS October 2008 - January 2009
Adzilla New Media October 2007 - September 2008
ADZILLA 2007 - 2008
Nokia Siemens Networks December 2006 - October 2007
Thunder Bay Public Library November 2005 - December 2006
Multi-channel Communications Inc. July 2005 - November 2005
Skills
Network Design, IP, VoIP, Wireless, Troubleshooting, Cisco, Switches, Routers, CCNA, TCP/IP, Networking, Network Architecture, Network Security, Firewalls, Data Center, Active Directory, Network Administration, Project Planning, Cisco Technologies
Education
Century College 2003 — 2005
AAS, Microcomputer Support Technology
TELUS May 2013 - Present
TELUS 2007 - Present
Telus Mobility December 2002 - June 2007
Applica Consumer Products 2001 - 2002
Ontario Lottery and Gaming Corporation 2000 - 2002
Kraft Canada 1986 - 2000
Skills
Team Leadership, Negotiation, Channel, Sales Management, New Business Development, Key Account Management, Forecasting, Account Management, Team Building, Contract Negotiations, Direct Sales, Telecommunications, Contract Negotiation, Solution Selling, Sales, Strategy, Business Planning, Wireless, B2B
Education
University of Toronto - Rotman School of Management 2009 — 2009
Managers Business School, TELUS initiative delivered by Rotman professors
Albert Campbell
Albert Campbell
Centennial College
Business Administration, Marketing
TELUS June 2011 - Present
TELUS July 2008 - September 2012
ClientLogic 2000 - 2008
Sitel 2000 - 2008
Skills
Business Analysis, Call Center, Customer Experience, Management, Team Leadership, Telecommunications, Vendor Management, Wireless, Avaya, Call Centers, Contact Centers, Troubleshooting, Service Delivery, Workforce Management, Customer Satisfaction, VoIP
Education
Ryerson University 2000 — 2004
ITM, Telecommunication
Centennial College 1997 — 2000
Computer Programmer Analyst, Computer Programming
Qualicom Innovations March 2010 - August 2014
TELUS 2012 - 2014
Equifax Canada September 2006 - October 2008
Equifax-Consumer and Commercial Solutions 2004 - 2006
Equifax 2000 - 2004
Equifax October 1996 - 2000
Equifax Canada June 1994 - 1996
Skills
Project Management, Product Development, Management, Business Analysis, Risk Management, Process Improvement, Business Process..., CRM, Strategic Planning, Outsourcing, Business Development, Business Intelligence, Sales, Integration, Strategy, Leadership, Analytics, Management Consulting, Consulting, Telecommunications, SDLC, PMP, Vendor Management, Software Project..., Requirements Analysis, Banking, IT Strategy, Program Management, Product Management, Requirements Gathering, Project Portfolio..., Change Management, Business Process, Team Leadership, Visio
Education
Villanova University 2009 — 2010
PMP( Prep), Project Management
Villanova University 2008 — 2010
Master Certificate in Project Management, Project Management
Centennial College 1989 — 1990
Telecommunications Data Specialist
York University - Schulich School of Business 1989 — 1989
Product Development
University of Toronto - Ontario Institute for Studies in Education 1978 — 1980
CCP, Credit Management
TELUS October 2009 - Present
TELUS January 2008 - October 2009
TELUS January 2005 - January 2008
TELUS January 2003 - January 2005
TELUS July 1999 - January 2003
TELUS February 1999 - July 1999
Acer Inc January 1998 - January 1999
Acer Inc January 1997 - January 1998
COCO'S January 1994 - January 1997
Skills
Oracle, Microsoft SQL Server, ITIL, Databases, Business Analysis, Data Warehousing, Data Modeling, IT Service Management, Telecommunications, T-SQL, Performance Tuning, Systems Analysis, Project Management, IT Asset Management, Software Asset..., BMC Remedy, CMDB, Security, Perl, Enterprise Architecture, Solution Architecture
Education
University of Tsukuba 1992 — 1994
M.S., Management Science
Chung Yuan Christian University 1984 — 1988
B.S, Industrial Engineering
TD February 2015 - Present
TD July 2014 - February 2015
TD July 2013 - June 2014
Schulich School of Business September 2011 - April 2013
TELUS January 2012 - August 2012
Sapient - Enbridge Gas Distribution, John Deere January 2007 - June 2011
Wipro Technologies - Alcatel-Lucent August 2005 - December 2006
Wipro Technologies - Alcatel-Lucent August 2003 - July 2005
Education
York University - Schulich School of Business 2011 — 2013
MBA, Finance and Strategic Management
Coimbatore Institute of Technology 1999 — 2003
B. Eng., Electrical and Electronics Engineering, First Class with Distinction
Mazda Canada Inc November 2013 - Present
Superior Ideas July 2012 - February 2013
TELUS January 2007 - January 2012
MINACS WORLDWIDE Inc 1988 - 2006
Skills
Operations Management, Telecommunications, Process Improvement, Call Center, Contact Centre, Workforce Management, Customer Experience, BPO, Vendor Management, Contact Centers, Call Center Development, Service Delivery, Outsourcing, Call Centers, Performance Management, Management, Customer Satisfaction, Program Management, Customer Retention, Team Leadership, Business Process..., Team Management, Cross-functional Team..., CRM, Change Management, Leadership, Quality Assurance, Business Process, Six Sigma, Training, Quality Management, Team Building, Continuous Improvement, Coaching, Sales, Business Analysis, Troubleshooting, Software Documentation, Forecasting, Inbound Marketing, Project Management, Operational Excellence, PMO, Project Planning, Automotive, IT Service Management, Project Portfolio...
Education
Centennial College
Automobile/Automotive Mechanics Technology/Technician
TELUS October 2007 - Present
TELUS March 2007 - October 2007
Fido March 2001 - April 2003
Skills
Customer Negotiations, Sales Presentations, Forecasting, Account Management, Business Planning, Business Strategy, Direct Sales, Management, Market Research, Marketing Strategy, Negotiation, Product Marketing, Retail, Solution Selling, Team Leadership, Telecommunications, Wireless
Education
Centennial College 1995 — 1997
Marketing
TELUS September 2006 - September 2007
Education
Centennial College 2005 — 2006
International Business managment, Supply chain, International Finance, International marketing
Oracle June 2014 - Present
Oracle Corporation March 2010 - Present
Sun Microsystems October 2007 - March 2010
TELUS October 2004 - October 2007
Epson 2003 - 2004
Skills
Strategic Planning, Human Resources, Talent Management, HRIS, Onboarding, Recruiting, Employee Engagement, Talent Acquisition, Employee Relations
Education
Centennial College 2000 — 2003
Human Resources Management
HRPAO Workshop
Avaya November 2010 - Present
Avaya May 2010 - December 2010
Avaya December 2009 - May 2010
Nortel 2009 - December 2009
Nortel November 2007 - December 2008
TELUS 2004 - 2007
Sinc 2003 - 2004
Nortel 2001 - 2003
Bay Networks 1998 - 2000
Bay Networks 1998 - 2000
Skills
NCDS,NCSS,CCNA, SIP, Avaya, Routers, Unified Communications, Security, VPN, Switches, TCP/IP, CCNA, Troubleshooting, VoIP, NCSS, Network Administration, Telecommunications, NCDS, Network Security, Computer Network..., Routing, Call Centers, LAN-WAN, IP, Cisco Technologies, Wireless, Telephony, Servers, Network Design, Firewalls
Education
CEGEP - John Abbott College 1983 — 1985
DEC
Concordia University
Bachelor's degree -Not completed
TELUS July 2015 - Present
Young Living Essential Oils Independent Distributor February 2015 - Present
TELUS February 2015 - July 2015
TELUS October 2013 - February 2015
TELUS April 2007 - October 2013
TELUS October 2003 - April 2007
TELUS April 2001 - October 2003
TELUS March 2000 - April 2001
Skills
Wireless, Lawful Interception, Regulatory Requirements, Telecommunications..., CCNA, Network Security, CDMA, HSPA, iDEN, LTE, Security, Telecommunications, Information Security, ISO 27001, Network Design, Troubleshooting, QoS, IP, MPLS, Network Architecture, VoIP, BGP, Wireless Networking, Routing, Cisco Technologies, Firewalls, IPv6
Education
Athabasca University 2013 — 2017
Bachelor of Science (BS), Computer and Information Sciences
Centennial College 2012 — 2013
CCNA, Computer Systems Networking and Telecommunications
Centennial College 2009 — 2011
Network Security Administrator, Security, 4.0
Ryerson University 1999 — 1999
Advanced French Grammar and Writting I & II
Telus Mobility 2009 - Present
TELUS August 2005 - September 2009
Skills
Solution Selling, Telecommunications, Salesforce.com, Account Management, Sales Process, Wireless, Direct Sales, Unified Communications
Education
Centennial College 2008 — 2009
CCNA (Certified Cisco Network Associate)
Acklands-Grainger July 2013 - Present
TELUS March 2008 - April 2013
TELUS Communications July 2010 - October 2011
TELUS March 2006 - March 2008
TD Canada Trust January 2005 - March 2006
Skills
Cross-functional Team..., Training, Business Analysis, Program Management, Process Improvement, CRM, Management, Telecommunications, Coaching, Customer Service, Customer Experience, Business Process..., Project Management, Sales Operations, Analysis, Financial Accounting, People Development, Territory..., Reporting & Analysis, Portfolio Management, Portfolio Optimization, Account Management
Education
Ryerson University 2013 — 2013
Project Management
Centennial College 2002 — 2005
Business Accounting, Accounting
Exeter
TELUS November 2002 - Present
TELUS November 2002 - May 2004
Skills
Telecommunications..., Telecommunications, Vendor Management, Business Analysis, VoIP, Call Centers, Process Improvement
Education
Centennial College 1992 — 1996
TELUS Communications November 2008 - Present
TELUS February 2006 - November 2008
Click Corporate Services Inc. August 2004 - February 2006
Skills
Call Centers, Selling, Wireless, Sales, Unified Communications, WAN, Customer Service, Time Management, Telecommunications, Technical Support, VoIP, IP, MPLS, Business Analysis, Managed Services
Education
Centennial College 2001 — 2004
Business Administration - Human Resources
Brebeuf College School 1995 — 1999
Research In Motion December 2010 - Present
TELUS May 2005 - December 2010
BCE Emergis 2000 - 2005
ProCure 2000 - 2001
Skills
Unix, Agile Methodologies, Solution Architecture, Integration, Enterprise Architecture, Software Development, ITIL, Perl, Solaris, Linux, Business Analysis, SDLC
Education
Centennial College 1993 — 1995
Computer Programmer, Design Analyst
Rogers Communications March 2015 - Present
TELUS Communications January 2014 - February 2015
TELUS Communications June 2006 - January 2014
TELUS 2007 - 2008
Bata Inc (Nike Shop) 2004 - 2006
Skills
Telecommunications, Wireless, Project Management, Vendor Management, Customer Experience, Team Leadership, Cross-functional Team..., Product Management, Mobile Devices, Project Planning, Customer Satisfaction, Team Management, Business Analysis, CRM, Program Management
Education
Centennial College 2002 — 2005
Operations Management
Durham College 2011 — 2013
Carpentry/Carpenter
Shoppers Drug Mart May 2014 - May 2015
Workplace Safety and Insurance Board (WSIB) February 2014 - May 2014
TD August 2013 - December 2013
Aviva Canada September 2012 - June 2013
Scotiabank November 2011 - September 2012
TELUS November 2010 - October 2011
Bank of Montreal January 2009 - October 2010
Toyota July 2008 - December 2008
Honda Canada Inc. October 2005 - March 2008
IncyEdge Inc. May 2002 - April 2007
Skills
SOA, ESB, TOGAF, Integration Architecture, Application Architecture, Solution Architecture, Archimate, Web Services, WebSphere Message Broker, WebSphere MQ, WebSphere Application..., Middleware, Identity Management, J2EE, Tivoli Identity Manager, LDAP, EDI, ACORD, Java Enterprise Edition, DataPower, WSRR, EAI
Education
University of Warwick
Master
City University of Hong Kong
Master
The Chinese University of Hong Kong
Diploma
The University of Hong Kong
Bachelor
TELUS April 2013 - Present
TELUS 2008 - 2013
TELUS 2000 - 2008
TELUS 1997 - 2000
Kraft General Foods 1995 - 1997
Kraft General Foods 1994 - 1995
Skills
Forecasting, Financial Analysis, Business Analysis, Team Leadership, Project Management, Analysis, Process Improvement, Telecommunications, Business Strategy, Account Management, Business Process..., Finance
Education
Oracle University
Hyperion Planning: Create & Manage Applications
Centro Escolar University
Bachelor in Business Management, Cum Laude
The Certified General Accountants Association of Alberta
3rd Level CGA
Express Scripts Canada June 2015 - Present
Point Blank Tee's June 2012 - Present
Mckenzie Health February 2015 - March 2015
Shoppers Drug Mart Patient Contact Centre July 2014 - March 2015
Shoppers Drug Mart November 2014 - January 2015
Shoppers Drug Mart September 2004 - December 2014
TELUS October 2013 - June 2014
TELUS Health November 2010 - October 2013
Skills
Organization, Management, Inventory Control, Customer Service, Customer Satisfaction, Inventory Management, Cashiering, Compounding, Customer Experience, Data Entry, Employee Training, Health Insurance, Leadership, Microsoft Word, Pharmacy, Prescription, Teamwork, Telephone Skills, Time Management, Microsoft Office, Pharmacists, Microsoft Excel
Education
Centennial College 2012 — 2015
Pharmacy Technician
Centennial College
Pharmacy Technician/Assistant
TELUS April 2015 - Present
Ledcor ( Technical Services ) September 2014 - April 2015
Target July 2013 - September 2014
Target Mobile January 2013 - July 2013
Telus / Wireless Systems Solutions February 2012 - October 2012
Best Buy 2008 - 2011
Forzani Group 2007 - 2008
Best Buy 2005 - 2007
Skills
Loss Prevention, Inventory Management, Driving Results, Retail, P&L Management, Merchandising, Leadership, Store Management, Shrinkage, Store Operations, New Store Openings, People Development, Inventory Control, Customer Satisfaction, Retail Sales, Telecommunications, Hiring, Profit, Multi-channel Retail, Private Investigations, Audio Engineering, First Aid, Customer Experience, Multi-unit, CPFR, P&L, Customer Retention, Closing Business, VoIP, Long-term Customer..., POS, Multi-unit Retail..., Employee Training, Technical Support, Security, Audio-Visual Production, Motorcycle Industry, Sports Coaching, Asset Management, Safety, Crowd Control, Inventory Accuracy, Visual Merchandising, Basketball Coaching, Refereeing, Small Business, Cloud-based
Education
Centennial College 2011 — 2012
Seneca College of Applied Arts and Technology
The Hospital for Sick Children June 2015 - Present
The Princess Margaret Hospital Foundation August 2011 - June 2015
Adecco Group 2007 - 2009
Van-Rob Inc. September 2006 - July 2007
TELUS 1999 - 2005
Skills
Microsoft Office, 10 point ROS, Medical Transcription, Data Analysis, Cpr Certified, Project Management, Communication, Clinical Research, Time Management, Confidentiality, Contract Management, Compliance, Recruiting, Records Management, Triage, Cancer Research, Prostate Cancer, Gynecologic Oncology, pediatric oncology, Cancer Treatment, Lung Cancer, Healthcare, Healthcare Information..., Troubleshooting, Cross-functional..., Event Planning, Lymphoma, Patient Support, Quality Patient Care, Meeting Planning, Human Resources, Financial Analysis, Financial Reporting, Reports, Data Consolidation, Clerical Skills, Database Administration, Office Administration, Oncology
Education
Centennial College 2009 — 2011
Diploma, Medical Office Administration
Seneca College of Applied Arts and Technology 1996 — 1998
Diploma, Biological Research Technology
Dr. Denison High School 1989 — 1993
Diploma, 12
St. Luke's Catholic School - Thornhill
TELUS January 2014 - Present
Telus Mobility September 2011 - Present
Telus Mobility April 2007 - November 2011
City College of San Francisco January 2006 - June 2006
Skills
Networking, Customer Service, Analysis, Teaching, Program Management, Java, SQL, Operating Systems, Unix, Data Analysis, Python, C++, C, TCP/IP, Databases, Linux, Access, Programming, HTML
Education
City College of San Francisco
Associate's Degree, Computer Science
York University
Bachelor's Degree honours, Information Technology
TELUS June 2010 - Present
TELUS March 2009 - June 2010
TELUS December 2008 - November 2009
TELUS October 2007 - December 2008
Skills
Cisco Call Manager, Cisco Technologies, Switches, Network Design, Routers, Juniper, LAN-WAN, Network Security, SIP, Troubleshooting, VoIP, Data Center, BGP, Juniper Technologies, Telecommunications, Unified Communications, Wireless
Education
Ryerson University 2006 — 2007
Master of Computer Networks
Centennial College 2004 — 2005
Post Graduate Diploma in E Commerce
Sanathan Dharma College 2001 — 2004
Honours in Bachelor, Computer Science
TELUS April 2013 - Present
Bell May 2012 - December 2012
Fido Solutions August 2011 - April 2012
Statistics Canada June 2011 - August 2011
Skills
Team Leadership, Telecommunications, Microsoft Office, Customer Service, Call Center, Vendor Management, Management, Microsoft Excel, Marketing Strategy, Customer Experience, Process Improvement, Team Building, Operations Management, Sales Management, Wireless, Microsoft Word, Teamwork, Problem Solving, IEX Total View, SPSS, Call Centers
Education
Concordia University 2012 — 2015
Sociology
John Abbott College 2009 — 2011
Commerce
Cox Communications August 2014 - December 2014
Viator July 2013 - February 2014
Zappos Family of Companies 2013 - 2014
TELUS April 2012 - July 2013
Skills
Typing, Customer Service, Sales, Telecommunications, Technical Support, Note Taking, Up-selling, Third Parties
Education
College of Southern Nevada 2012 — 2016
Still atteneding, Culinary Arts/Chef Training
Upland High School 2001 — 2005
high school deploma