TELUS Company
Industry: Telecommunications company
DescriptionTelus Corporation is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Customer service: 00 1 416-940-5995 Headquarters: Vancouver, Canada Revenue: 12.5 billion CAD (2016) Subsidiaries: Koodo Mobile, Telus Mobility, Telus TV,
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TELUS Employees
TELUS June 2013 - Present
Disability Management Institute February 2013 - June 2013
Sun Life Financial June 2012 - February 2013
TELUS Sourcing Solutions June 2007 - June 2012
AFL Enterprise June 2003 - June 2007
RBC Credit Card Services August 1998 - June 2003
Skills
Customer Service, Coaching, Microsoft Office, Employee Engagement, Disability Insurance, Employee Benefits, Disability Management, Employee Relations, Case Managment, Long-term Care, Benefits Administration, Workers Compensation, Conflict Resolution, Claims Management
Education
Simon Fraser University
Bachelor of Arts, Psychology
TELUS January 2015 - Present
Canadian Tire August 2013 - May 2014
Canadian Tire January 2013 - May 2013
Cineplex Entertainment December 2011 - December 2012
Skills
Project Management, Microsoft Excel, Data Analysis, Teamwork, Microsoft Project, SQL, Business Intelligence, Statistics, Java, SharePoint, Product Management, Business Analysis, Python, VBA, Microsoft Office, Matlab, C
Education
Simon Fraser University
Business Technology Management (BTM) Certification
Simon Fraser University
Bachelor's Degree, Computer Science and Business Administration
Simon Fraser University August 2015 - Present
Simon Fraser University November 2012 - August 2015
SFU April 2012 - December 2012
Simon Fraser University November 2011 - April 2012
Simon Fraser University January 2011 - November 2011
Simon Fraser University February 2010 - November 2011
TELUS Communications 2005 - August 2009
TELUS 2004 - 2005
TELUS 2003 - 2005
TELUS 1999 - 2003
Skills
Leadership, Research, Coaching, Business Analysis, Customer Experience, Program Management, Business Case, Public Speaking, Telecommunications, Data Analysis, Performance Management, Web Development, Revenue Assurance, Change Management, Management, Cross-functional Team..., Team Building, CRM, Analysis, Editing, Customer Service, Policy, Strategy, Qualitative Research, Curriculum Assessment, Academic Integrity, Student Discipline, Elections, Election Monitoring, Team Leadership, Web Analytics, Project Management, Project Planning, Social Media, Strategic Planning, Report Writing, Curriculum Design, Student Affairs
Education
Simon Fraser University 2007 — 2010
BA, Geography
TELUS Communications October 2014 - Present
Telecon April 2014 - September 2014
Netricom January 2013 - March 2014
TELUS January 2012 - December 2012
Skills
Outside Plant, GPON, FTTx, Fiber Optics, Microstation, Teamwork, Time Management, Microsoft Office, Solidworks, C++, Matlab
Education
Simon Fraser University 2008 — 2014
Engineer's Degree, Electrical, Electronics and Communications Engineering
Simon Fraser University 2008 — 2014
Bachelor of Applied Science (BASc) - Electronic Engineering, Electrical, Electronic and Communications Engineering
TELUS June 2014 - Present
TELUS December 2012 - June 2014
Simon Fraser University May 2009 - October 2012
Niche Inc. January 2011 - February 2012
Skills
Public Speaking, PowerPoint, Microsoft Office, Teamwork, Time Management, Research, SPSS, Data Analysis, Event Planning, Marketing, Customer Service, Microsoft Excel, Social Media, Interpersonal Skill, Team Leadership, Salesforce.com, Telecommunication...
Education
Simon Fraser University 2009 — 2012
Bachelor of Business Administration (BBA), Marketing
TELUS September 2015 - Present
Tealeaves February 2014 - August 2014
Gloo Studios October 2013 - March 2014
Vancouver International Film Festival, Vancity Theatre and Film Centre September 2013 - October 2013
Kumon August 2008 - February 2013
Beedie School of Business at SFU January 2012 - August 2012
SFU Social Media Network April 2011 - April 2012
Fuck Cancer November 2011 - December 2011
No Home Charity Awareness Campaign June 2010 - April 2011
Skills
Social Media, Social Networking, Twitter, LinkedIn, Google Analytics, Marketing Communications, Adobe Creative Suite, Photoshop, InDesign, Illustrator, Premiere, Microsoft Office, pop culture, Facebook, Advertising, Market Research, Pop Culture
Education
Simon Fraser University 2008 — 2014
Bachelor of Business Administration (BBA), Joint Major in Business Administration (Marketing) and Psychology
Szkoła Główna Handlowa w Warszawie 2013 — 2013
International Exchange Program
Burnaby North Secondary School 2003 — 2008
TELUS January 2015 - Present
Beedie School of Business at SFU December 2012 - April 2013
AIESEC Simon Fraser University May 2012 - December 2012
Fraser International College January 2011 - September 2012
Skills
Event Planning, Public Speaking, Teamwork, Event Management, Leadership, Management, Project Management, Microsoft Office, Marketing, Team Leadership, Research, Data Analysis, Volunteer Management, Recruiting, Time Management, Presentations, Coaching, HTML, Editing, Entrepreneurship, Leadership Development, Marketing Communications, Social Networking, International Relations, Public Relations, Market Research, Business Process Design, SAS Enterprise Guide, Tableau
Education
Simon Fraser University 2011 — 2016
Bachelor’s Degree, Management Information Systems; Marketing
Warsaw School of Economics 2014 — 2014
Exchange
Fraser International College 2010 — 2011
TELUS September 2012 - Present
Great West Life Assurance May 2012 - September 2012
Beedie School of Business September 2011 - December 2011
HSBC August 2010 - August 2011
Tristan & America August 2007 - August 2010
The Economical Insurance Group January 2009 - August 2009
Skills
Analytical Techniques, Data Management, Microsoft Office, Report Writing, Administration, Web Design, Graphic Design, Social Media, Business Analysis, Business Strategy, Data Analysis, Data Entry, Business Management, International Business, HTML, CSS, JavaScript, Quality Assurance, Insurance, Customer Service, Retail, Food Service, Teaching, Lotus Notes, Quality Center, Access, PowerPoint, Excel, Visual Basic, SharePoint, InfoPath, Outlook, Photoshop, Blogger, Project Management, Java, Management, Microsoft Excel
Education
Simon Fraser University 2005 — 2011
Bachelors of Business Administration, Management Information Systems & International Business
ORTANGO June 2015 - Present
Simon Fraser University January 2015 - May 2015
TELUS January 2014 - August 2014
TEAJA Organic September 2013 - January 2014
London Drugs August 2010 - December 2013
WittyCookie June 2013 - September 2013
Epicentr February 2013 - September 2013
Skills
Marketing, Event Planning, Sales, Marketing Communications, Social Marketing, Fundraising, Event Management, Microsoft Excel, Advertising, Social Media Consulting, Entrepreneurship, SEO, Sales Promotion, Creative Briefs, Competitive Analysis, Creative Strategy, Time Management, Teamwork, Social Media
Education
Simon Fraser University 2011 — 2016
Bachelor of Business Administration (B.B.A.), Marketing, Managment Information System and Entrepreneurship
Semiahmoo Secondary 2007 — 2011
High School, Dogwood Diploma
TELUS September 2015 - Present
SAP April 2013 - April 2014
Notesolution Inc. - OneClass January 2012 - March 2013
Notesolution Inc. - OneClass September 2011 - December 2011
Education
Simon Fraser University
BA, Communication
SFU January 2013 - Present
PIN September 2012 - Present
TELUS January 2012 - Present
Russian House September 2010 - September 2012
Ural-Steel July 2008 - August 2009
Skills
Financial Modeling, Internal Audit, Financial Accounting, Leadership, Financial Analysis, Derivatives, Equities, Accounting, Finance, SAP, Auditing, Budgets
Education
Simon Fraser University 2009 — 2014
Honor, Accounting and Finance
TELUS May 2010 - Present
Skills
Forecasting, Finance, Variance Analysis, Analysis, Budgets, Process Improvement, Management, Financial Analysis, Financial Reporting, Financial Accounting, Accounting, Microsoft Excel, Data Analysis, Internal Controls, Microsoft Office, Customer Service
Education
Simon Fraser University
Bachelor of Arts (B.A.), Economics
Simon Fraser University 2015 - Present
Webtech Wireless January 2014 - Present
GameFounders 2012 - 2015
V7 Entertainment 2010 - 2014
TELUS 2009 - 2009
Electronic Arts 2008 - 2008
GPT Management Ltd. 2000 - 2007
Skills
Entrepreneurship, Digital Media, Strategy, Business Development, Project Management, Product Management, Business Strategy, Leadership, Mobile Devices, Video Games, Strategic Partnerships, Game Design, Strategic Planning, Marketing, Digital Strategy, Social Media, Management Consulting, New Business Development, Change Management, User Experience, Marketing Management, Executive Management, Program Management, Sales, Creative Direction, Entertainment, Mobile Games, Business Intelligence, Mobile Applications, Communication, Leadership Development, Partnerships, Mentoring, Client Relations Skills, Finance
Education
Simon Fraser University 2012 — 2013
Master of Business Administration (MBA)
Simon Fraser University 2007 — 2009
Master of Digital Media (MDM)
University of Technology, Sydney 2006 — 2006
Master of Business Administration (MBA), International Marketing
The University of British Columbia 2005 — 2005
Certificate, Project Management
University of Victoria 1996 — 2003
B.A., with Distinction, Geography
Beedie School of Business at SFU August 2014 - Present
Simon Fraser University August 2015 - September 2015
PwC Canada May 2015 - August 2015
TELUS December 2013 - December 2014
Enactus SFU September 2011 - June 2014
McDonald's Corporation March 2008 - December 2013
Education
Simon Fraser University 2011 — 2016
Bachelor of Business Administration (BBA), Accounting
Holy Cross Regional High School 2006 — 2011
TELUS September 2010 - Present
TELUS December 2013 - Present
TELUS October 2012 - December 2013
TELUS September 2010 - October 2012
TELUS March 2007 - July 2012
TELUS January 2004 - September 2010
Atomic Design Communications October 1999 - January 2004
Skills
Employee Engagement, Customer Experience, Telecommunications, Call Center, Contact Centers, Team Leadership, Project Management, Events Coordination, Team Management, Business Analysis, Coaching, Customer Satisfaction, Sales Process, Communication Skills, Graphic Design, Event Photography, Customer Engagement, Customer Service, Customer Retention, Software Documentation, Business Process..., Call Centers, Workforce Management, Process Improvement, Performance Management, Training, Leadership, Team Building, Change Management
Education
Simon Fraser University
Bachelor of Arts Degree, Communications and Business
Macdonald Real Estate Group June 2015 - Present
Douglas College August 2014 - Present
Klein Group, Royal LePage City Centre January 2014 - June 2015
Teldon Marketing June 2013 - January 2014
Shaw Communications October 2012 - June 2013
Remax Metro Realty January 2011 - May 2013
Macinc October 2009 - January 2013
Remax Metro Realty 2012 - 2012
TELUS 2006 - 2009
CONSUMER IMPACT MARKETING 2005 - 2007
Skills
Online Marketing, Direct Sales, Customer Service, Sales, Management, Social Media Marketing, Social Media, Event Management, Event Planning, Salesforce.com, Email Marketing, Social Networking, Strategic Planning, Web Design, Marketing, SEO, Real Estate, SEM, Marketing Strategy, Online Advertising, CRM, Entrepreneurship, Team Leadership, New Business Development, Budgets, E-commerce, Business Development, Account Management, Lead Generation, Business Strategy, Mobile Marketing, Time Management, Coaching, Negotiation, Strategy, Small Business, PPC, Selling, Digital Marketing, Marketing Management, Leadership, Start-ups, Communication
Education
SIMON FRASER UNIVERSITY June 2009 2006 — 2009
BBA, Program Marketing Management of Technology
Simon Fraser University 2006 — 2009
BBA, Marketing + Management and Technology
DOUGLAS COLLEGE August 2006 2004 — 2006
Business Administration Diploma, Marketing & Management of Technology
TELUS June 2014 - Present
The Art Institute of Vancouver 2010 - December 2014
TELUS August 2012 - June 2014
Vancouver Aquarium February 2011 - August 2012
Industrial Alliance Pacific April 2010 - February 2011
Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games October 2009 - April 2010
Agence de l'efficacité énergétique March 2009 - October 2009
Quebec City's 400th Anniversary March 2006 - January 2009
Croisières AML February 2005 - March 2006
Carnaval de Québec September 2002 - February 2005
Skills
Public Relations, Crisis Management, Advertising, Marketing, Event Management, Strategic Communications, Marketing Communications, Corporate Communications, Strategic Planning, Media Relations, Fundraising, Internal Communications, Social Media, French, International Relations, Press Releases, Speech Writing, Teaching
Education
Université Laval 1998 — 2001
BAC
Simon Fraser University
TELUS December 2011 - Present
Vancity May 2010 - December 2011
Vancity January 2011 - May 2011
Fraser Health Authority January 2009 - August 2009
Skills
Online Communications, Information Architecture, User Experience, Project Management, Intranet, Digital Strategy, Corporate Communications, Web Project Management, Web Strategy, Web Content
Education
Simon Fraser University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Mass Communication/Media Studies
.. January 2010 - Present
WorkSafeBC 1999 - 2012
TELUS 1990 - 1996
Skills
Requirements Analysis, Business Analysis, SQL, Business Requirements, Agile Methodologies, Systems Analysis, Requirements Gathering, Business Process, DB2, Visio, Databases, Database Design, Analysis, Data Modeling
Education
Simon Fraser University
Bachelor of Science, Honors, Management and Systems Science
Pyxwise Software Inc. March 2011 - Present
TELUS December 2009 - March 2011
BioWare a Division of EA June 2008 - September 2009
Bioware May 2006 - June 2008
Bioware November 2003 - May 2006
Bioware November 2001 - November 2003
Electronic Arts September 2000 - April 2001
QA Labs January 2000 - April 2000
Paradigm Development September 1998 - April 1999
Electronic Arts February 1995 - December 1997
Skills
Scrum, Agile, Java, C++, C, OpenGL, ActionScript, SQL, XML, HTML, Visual Studio, Windows, .NET, Flash, Eclipse, Programming, OOP, Software Development, Agile Methodologies, Game Development, Game Programming, Xbox 360, Video Games, Quality Assurance, Scripting, JavaScript, Linux
Education
Simon Fraser University 1998 — 2001
Bachelor of Applied Science, Computer Science
University of Calgary
BSc, Engineering
Nemetz (S/A) & Associates Ltd. January 2012 - Present
TELUS January 2011 - December 2011
Safeway September 2008 - April 2009
Skills
Matlab, Software Development, Canadian Electrical Code, ASHRAE, LEED, AGI 32, AutoCAD, Microsoft Excel, Revit, Project Planning
Education
Simon Fraser University 2005 — 2010
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
IESNA
TELUS October 2012 - Present
TELUS October 2012 - November 2013
NetworkinginVan.com April 2012 - December 2012
BC Lung Association May 2012 - November 2012
Jive Communications May 2012 - October 2012
Context Research April 2012 - October 2012
City of Coquitlam May 2005 - May 2012
RBC March 2012 - March 2012
Skills
Writing, Public Speaking, Public Relations, Communications Planning, Building Relationships, Team Leadership, Marketing Communications, Social Media, Media Relations, Newsletters, Facebook, Press Releases, Blogging, Leadership, Social Media Marketing, Editing, Social Networking, Time Management
Education
Simon Fraser University 2012 — 2012
Certificate in Public Relations
Simon Fraser University 2006 — 2011
Bachelor of Arts, Communications and Political Science
TELUS May 2012 - Present
Grant Thornton LLP September 2006 - May 2012
Simon Fraser University January 2005 - August 2006
Amy Leung, Chartered Accountant October 2003 - December 2004
Skills
Financial Analysis, Financial Reporting, Financial Accounting, Financial Audits, Auditing, Accounting
Education
CA School of Business 2006 — 2008
Chartered Accountant
Simon Fraser University 2001 — 2006
BBA (Hons), Accounting and Finance
TELUS October 2013 - Present
BC Superweek 2004 - Present
Telus February 2007 - October 2013
Integrated Race Solutions May 2010 - November 2011
Women's Executive Network 2009 - 2009
WFDF 2008 World Ultimate & Guts Championships 2006 - 2008
TELUS August 2006 - February 2007
Pharmasave Drugs (National) Ltd. 2005 - 2006
Facet Decision Systems 1996 - 2006
Skills
Change Management, Team Leadership, Management, Vendor Management, Strategic Planning, Project Management, Business Analysis, Project Planning, System Administration, Event Planning, IT Strategy, Project Portfolio..., MS Project, PMO, Integration, PMP, ITIL, Program Management, IT Management, Budgets, Requirements Analysis, Telecommunications, Business Process...
Education
Simon Fraser University 1986 — 1993
GIS, Geomorphology, Computer Cartography, Computing
First West Credit Union September 2011 - Present
TELUS March 2011 - September 2011
TELUS August 2010 - March 2011
TELUS May 2008 - August 2010
Peace Arch Hospital and Community Health Foundation May 2006 - May 2008
Grouse Mountain November 2003 - May 2006
Skills
Internal Communications, Media Relations, Project Management, Event Management, Event Planning, Writing, Editing, Annual Reports, Fundraising, Strategic Communications, Project Planning, Management, Social Media, Program Management, Strategic Planning, Public Relations, Corporate Communications, Communication Training, Sponsorship, Leadership, Team Leadership, Marketing, Press Releases, Communications Planning, Employee Engagement, Content Development, Nonprofits, Marketing Communications, Newsletters, Copywriting, Crisis Communications, Budgets, Training
Education
Simon Fraser University 1998 — 2003
Bachelor of Arts in Applied Sciences, Communication, Educational Psychology
TELUS January 2014 - Present
NL Consulting September 2012 - Present
Harbour Air Seaplanes April 2012 - September 2012
Harbour Air Seaplanes March 2010 - March 2012
Opus Aviation LP January 2007 - February 2010
Seymour Golf & Country Club May 1997 - August 2006
Skills
Strategic Planning, Customer Service, Leadership, Aviation, Microsoft Excel, Project Management, Time Management, NPV, Payroll, Forecasting, KPI Dashboards, Public Speaking, Event Planning
Education
The University of British Columbia 2006 — 2008
MBA, Finance and Strategic Management
Simon Fraser University 1992 — 1998
BA, Honours Economics
TELUS April 2012 - Present
TELUS December 2009 - April 2012
TELUS December 2007 - December 2009
TELUS May 2006 - December 2007
Quadlogic Meters Canada Inc. March 2001 - May 2006
Skills
Direct Sales, Telecommunications, Wireless, Solution Selling, Sales Management, IP, Sales, Leadership, Account Management, Unified Communications, Salesforce.com, Sales Process, Strategic Partnerships, Managed Services, Enterprise Software, SaaS, Call Centers
Education
Simon Fraser University 1996 — 2001
Bachelors, Communications
Seibold Consulting Ltd. September 2007 - Present
Catalyst Paper Corporation 2001 - 2007
Silicon Graphics 2001 - 2001
Cannect Communications 2000 - 2001
ISM-BC 1998 - 1999
TELUS 1996 - 1998
Education
Simon Fraser University 1980 — 1982
Overon Designs and Inspections Ltd. January 2007 - Present
TELUS May 2008 - July 2013
Mark Kim and Company Design Group March 2011 - May 2013
Simon Fraser University September 2006 - December 2012
West Coast Chocolate Festival June 2007 - October 2007
Skills
Research, Microsoft Office, PowerPoint, Public Speaking, Environmental Awareness, Urban Geography, Geography, Interpersonal Skill, Communication Skills, Fast Learner, Customer Service, Writing, Environmental Education, Microsoft Excel, Data Entry, Teamwork
Education
Simon Fraser University 2006 — 2012
Bachelor of Arts (B.A.), Geography - Environmental Specialty
TELUS April 2013 - Present
TELUS May 2010 - March 2013
Shark Truth June 2009 - September 2010
Teck Resources July 2009 - September 2009
Accenture January 2008 - December 2008
Simon Fraser University September 2007 - December 2007
Horizon Chartered Accountants January 2007 - April 2007
Student Leadership Retreat January 2007 - April 2007
Skills
Lean Process Engineering, Six Sigma Process..., Business Transformation, Project Management, Financial Analysis, Statistical Data..., Six Sigma, Business Process..., Cross-functional Team..., Process Improvement, Business Strategy, Program Management
Education
Simon Fraser University 2004 — 2009
Business Administration, Management Information Systems
David Thompson Secondary
TELUS Communications December 2014 - Present
TELUS May 2014 - December 2014
TELUS February 2011 - May 2014
TELUS June 2007 - February 2011
TELUS June 2005 - June 2007
Skills
Call Center, Change Management, Wireless, Microsoft Office, Telecommunications, Customer Experience, Call Centers, Customer Service, Business Analysis, Research, Process Improvement, Training, Customer Satisfaction, Team Leadership
Education
Simon Fraser University 2005 — 2009
Bachelor of Arts, Sociology
Simon Fraser University
BBA, Accounting and Finance
BCIT May 2015 - Present
Shaw Communications August 2014 - February 2015
TELUS April 2005 - July 2014
TELUS April 2005 - April 2010
Cossette Communications Marketing December 2001 - April 2005
SBC Advertising August 2000 - October 2001
Skills
Marketing Communications, Marketing Research, Advertising, B2B, Segmentation, Retail, Direct Marketing, Media Effectiveness, Public Relations, Social Media Marketing, Social Media Measurement, Procurement Outsourcing, Retail Marketing, Online Advertising, Direct Mail, Competitive Analysis, Advertising Research, Project Management, Media, Management, Market Planning, Leadership, New Business Development, Digital Marketing, Integrated Marketing
Education
Simon Fraser University 2009 — 2011
MBA
University of Toronto - Rotman School of Management 2008 — 2008
The Ohio State University 1995 — 2000
BA
Centerville High School 1990 — 1995
TELUS September 2015 - Present
TELUS January 2014 - August 2014
BlackBerry September 2013 - December 2013
TD Bank Group April 2012 - September 2013
Abercrombie & Fitch February 2010 - September 2010
McDonald's Corporation January 2009 - July 2009
Skills
Customer Service, Marketing Strategy, Public Speaking, Sales, Financial Services, Competitive Analysis, Team Leadership, Business Strategy, Market Research, Project Management, Financial Analysis, Data Analysis, Business Intelligence
Education
Simon Fraser University
Bachelor of Business Administration (BBA), Marketing and Management Information Systems
TELUS September 2013 - Present
CBV Collection Services Ltd September 2010 - Present
NCO Financial Systems July 2008 - August 2010
Skills
Litigation, Debt Settlement, Accounts Receivable, Collections, Legal Issues, Legal Documents, Civil Litigation, Commercial Litigation, Client Service Oriented, Database Administration, Dialer Management, Strategic Planning, Business Portfolio..., Portfolio Management, Microsoft Office, Microsoft Excel, Forecasting, Microsoft Word, Closing Abilities, Debt Consolidation, Refinancings, Cost Management, Bad Debt, Interpersonal..., Skip Tracing, Debt Management, Assets Recovery, Telephone Skills, Credit Analysis, AS400 system, Relationship Management, Analysis, Call Centers, Credit Risk, Complaint Management
Education
Simon Fraser University 2007 — 2013
Bachelors, Business
Excelleris Technologies January 2015 - Present
TELUS January 2014 - January 2015
McKesson Canada October 2009 - December 2013
Expedia CruiseShipCenters April 2009 - September 2009
Wolf Medical Systems October 2008 - February 2009
QA Labs September 2005 - September 2008
Research Assistant for Dr. Ghassan Hamarneh May 2005 - September 2005
Redback Networks January 2004 - August 2004
Electronic Arts June 2001 - November 2001
QA Labs January 2001 - June 2001
Skills
Test Planning, Test Strategy, Software Quality..., Test Cases, Quality Center, Agile Methodologies, Test Automation, Testing, Quality Assurance, Performance Testing, Defect Tracking, Requirements Analysis, System Testing, Regression Testing, Test Management, Waterfall, Scrum, Test Execution, WinRunner, Agile Testing, Functional Testing, Black Box Testing, Databases, User Acceptance Testing, Manual Testing, Exploratory Testing, Bug Tracking, Load Testing, Test Estimation, QTP, Bugzilla, HP Quality Center, HP QTP
Education
Simon Fraser University 1998 — 2005
Bachelor, Computer Science Major and Mathematics Minor with COOP designation
TELUS May 2015 - Present
TELUS August 2012 - May 2015
TELUS January 2012 - August 2012
TELUS March 2011 - August 2012
TELUS October 2009 - August 2012
TELUS September 2010 - December 2011
TELUS June 2011 - October 2011
Skills
Learning, Engagement, Facilitation, Training and Development, Coaching, New Hire Orientation, Curriculum Design, Customer Experience, Training Needs Analysis, Instructional Design, E-Learning, Conflict Resolution, Customer Service, Process Improvement, New Hire Orientations, Training, Leadership, Workshop Facilitation, Facilitators, Training Delivery, Blended Learning, Needs Analysis, Management, Performance Management, Project Management, Training & Development, Change Management
Education
Simon Fraser University 2012 — 2012
Certificate in Human Resources Management
The University of British Columbia 2007 — 2008
Bachelor of Education
The University of British Columbia 2002 — 2007
Bachelor of Arts, Psychology, minor in History
AeroInfo Systems October 2012 - Present
Rocket Gaming Systems October 2009 - August 2012
TELUS February 2006 - January 2009
TELUS November 2002 - January 2006
Altus Solutions January 2002 - April 2002
Raytheon January 2000 - August 2000
Skills
Agile Methodologies, Scrum, Agile Project Management, Business Analysis, PMP, PRINCE2, SAFe, Project Management, Software Project..., Project Planning, Systems Analysis, Software Engineering, Telecommunications, Oracle, XML, Requirements Analysis, Information Analysis, Workflow Analysis, JIRA, Metrics Analysis, C#, Java, Process Improvement, Analysis, Capital Budgeting, Software Development..., UML, MS Project, Rational Rose, Prince Practitioner, Microsoft Project
Education
Simon Fraser University 1997 — 2002
BSc, Computing Science
TELUS January 2014 - Present
Canadian Women in Technology April 2013 - Present
Vancouver Board of Trade October 2012 - Present
TELUS April 2013 - January 2014
Beedie School of Business at SFU January 2011 - December 2013
Burnaby Board of Trade October 2012 - October 2013
Simon Fraser University Project Management Office May 2012 - December 2012
Burnaby North Secondary November 2006 - March 2012
Golden Key International Honour Society September 2011 - February 2012
Financial Transactions and Reports Analysis Centre of Canada May 2011 - August 2011
Skills
Coaching, Project management, Event Planning, Mentoring, Team Leadership, Time Management, Teamwork, Business Analysis, Business Strategy, Public Speaking, Problem Solving, Presentations, Business Writing, Systems Analysis, System Testing, Communication, Project Management, Entrepreneurship, Access, Recruiting, Project Planning, Business Process, Scrum, Agile Methodologies, Leadership
Education
Simon Fraser University 2008 — 2013
Joint major in Business and Computer Science
TELUS September 2015 - Present
Deloitte Canada September 2013 - September 2015
Education
University of Saskatchewan 2014 — 2015
Masters of Professional Accounting
Simon Fraser University 2009 — 2013
BBA (Hons.), Finance & Accounting
CFA Institute
2016 Level III Candidate in the CFA Program
Canadian Institute of Chartered Business Valuators
Chartered Business Valuators (CBV)
TELUS January 2015 - Present
Responsive Capital Management December 2014 - Present
BCLC June 2012 - January 2015
IBM May 2011 - August 2011
Work at Play September 2008 - September 2010
Accenture January 2008 - September 2008
Accenture (Utilities Client) August 2007 - January 2008
Accenture - RTO Client July 2006 - August 2007
Accenture - RTO Client March 2006 - July 2006
Accenture - Utilities Client September 2005 - March 2006
Skills
Strategy, Business Strategy, Leadership, Team Leadership, Product Management, Project Management, IT Strategy, Management Consulting, Business Analysis, Public Speaking, Workshop Facilitation, Business Intelligence, CRM, Preparing Business Cases, Change Management, Business Process..., Digital Strategy, New Business Development, Account Management, Business Process, Creative Problem Solving, Cross-functional Team..., Pitching, Presentations, Strategy Execution, Strategic Planning, Innovation, Entrepreneurship, Management, Requirements Analysis, Consulting, Problem Solving
Education
The University of British Columbia 2010 — 2011
Masters, Business Administration (Sauder MBA)
Simon Fraser University 1999 — 2005
BSc, Information Technology
ASTOUND Group 2012 - Present
ASTOUND Group 2009 - 2012
TELUS Communications 2007 - October 2009
TELUS 2002 - 2006
Skills
Business Development, Sales, Trade Shows, Sales Management, Marketing, Event Management, Account Management, Leadership, Marketing Strategy, Strategy, Corporate Events, Marketing Communications, Contract Negotiation, Social Media, Strategic Partnerships, B2B, Integrated Marketing
Education
Simon Fraser University
BA, Business, Information Systems, Computing Science
BCIT August 2010 - Present
Insurance Institute of BC June 2009 - August 2010
TELUS May 2004 - August 2009
Aon March 2001 - May 2004
Zurich Insurance 1996 - 2000
Skills
Risk Management, Insurance, Coaching, Mentoring, Claims, Risk Mitigation, Business Strategy, Risk Assessment, Training, Management, Strategy, Claim, Property & Casualty..., Underwriting, Leadership, Budgets, CRM, Data Analysis, Liability, Claims Management, Team Building, Brokers
Education
Simon Fraser University 1997 — 1999
MBA, Communication, International Management, Operational Strategy
McKesson Imaging & Workflow Solutions January 2013 - Present
TELUS May 2011 - August 2012
Central 1 Credit Union April 2010 - February 2011
Burntsand November 2009 - January 2010
IOTO international inc. April 2009 - September 2009
Simon Fraser University July 2008 - December 2008
Simon Fraser University September 2007 - March 2008
Simon Fraser University 2006 - 2008
Simon Fraser University and Emily Carr September 2003 - April 2007
Skills
Interaction Design, Participatory Design, Focus Groups, Research Design, Graphic Design, Usability Testing, Contextual Inquiry, Surveys, Personas, User-centered Design, Analysis, Research, Concept Design, Card Sorting, Ethnography, Information Architecture, Task Analysis, User Experience, User Interface Design, Paper Prototyping, Qualitative Research, Animation, User Interface, Usability, Persona, Wireframes, User Scenarios, Information Design, Visual Design, Human Computer..., Web Design, User Research, Heuristic Evaluation, User Experience Design
Education
Leading Innovation Workshops 2011 — 2011
@ CHI 2011 by Jim Neiters et al.
Pragmatic Statistics 2011 — 2011
@ CHI 2011 by Jeff Sauro
User Experience Done right 2010 — 2010
@Habanero Consulting
Simon Fraser University 2004 — 2008
Masc, Interaction design
University of Art, Tehran 1994 — 1998
BA, Visual Communications
Drive Marketing Group Inc. January 2014 - Present
Performance Publications Media Group June 2011 - Present
Freelance Automotive Consultant November 2012 - April 2014
OpenRoad Auto Group Ltd. August 2010 - November 2012
Pure Image Entertainment Inc. February 2007 - April 2011
TELUS May 2006 - January 2007
Skills
Marketing Strategy, Marketing, Marketing Communications, Social Media Marketing, Social Media Strategist, Social Media Consulting, Social Media Advertising, Social Media..., Social Media Blogging, Social Networking, Advertising, Online Advertising, Advertising Sales, Interactive Advertising, Search Advertising, Event Planning, Event Management, Management, Project Management, Account Management, Key Account Management, Strategic Account..., National Account..., National Account..., National Accounts, Automotive Aftermarket, Automotive, automotive marketing, Team Management, Sales Management, Direct Sales, Website Promotion, Social Promotion, Corporate Website..., Digital Marketing, Digital Media, Digital Strategy, Search Engine Technology, Public Relations, Strategic Public..., Publicity, Sponsorship Relations, Sponsorship Generation, Email Marketing, SEM, Strategic Partnerships, Strategy, Brand Awareness, Facebook, Social Media
Education
Simon Fraser University 2004 — 2008
Bachelor of Arts (BA), Communication and Media Studies
Procter & Gamble January 2014 - Present
FreshPlate 2013 - May 2014
TELUS 2013 - 2014
Edukaans September 2012 - January 2013
Simon Fraser University September 2008 - 2013
LivingSocial May 2012 - August 2012
Marketing Agency – 2Win Communications September 2011 - December 2011
The Education Company June 2011 - August 2011
Simon Fraser Student Society May 2010 - May 2011
Skills
Competitive Analysis, Management, Business Strategy, Project Management, Entrepreneurship, Social Media, Microsoft Office, Leadership, Budgets, Marketing Communications, Accounting, Social Media Marketing, Marketing Strategy, Team Leadership, Strategy, Data Analysis, Business Analysis, PowerPoint, Facebook, Analysis, Business Planning, Time Management, Public Speaking, English, Sponsorship, Advertising, Teamwork, Nonprofits, E-commerce, CRM, Business Development, Marketing, Market Research, Sales, Fundraising, Change Management, Microsoft Excel, Visio, Non-profits, Budgeting, Information Technology
Education
University of Toronto 2015 — 2015
School of Continuing Studies - Operations Supply Chain Management
Simon Fraser University 2008 — 2013
Bachelor of Business Administration (BBA), Management Information Systems and Entrepreneurship
Simon Fraser University 2008 — 2013
Bachelor of Business Administration (BBA)
TELUS July 2013 - Present
BC Centre for Ability Association September 2009 - Present
Woodbridge Homes Ltd January 2011 - July 2013
Junior Achievement of British Columbia November 2009 - September 2011
Grant Thornton LLP in Canada September 2006 - January 2011
PMC-Sierra May 2005 - January 2006
Canada Revenue Agency January 2005 - April 2005
Mark Anthony Group 2002 - 2002
Skills
Financial Reporting, Accounting, Internal Controls, Audit, Assurance, Consolidation, Financial Analysis, Quickbooks, Cash Flow, Auditing, Budgeting, Financial Accounting, Excel, Microsoft Office, Microsoft Excel, QuickBooks, Budgets, Forecasting, Financial Statements, Accounts Payable, Finance, Tax, Variance Analysis, GAAP, Process Improvement, SAP, Leadership
Education
CA School of Business 2006 — 2008
Chartered Accoutant
Simon Fraser University 2000 — 2006
BBA (Honours), Accounting
HJ Cambie 1995 — 2000
TELUS October 1987 - Present
Coquitlam Metro-Ford Soccer Club 2008 - 2012
TELUS 1987 - 2011
Skills
Telecommunications, Product Management, Business Case, Product Marketing, Channel
Education
Simon Fraser University 1980 — 1985
BA, Economics
TELUS August 2011 - Present
Research In Motion August 2010 - August 2011
Research In Motion May 2006 - August 2010
Skills
Strategy, Strategic Planning, Wireless, Sales, Enterprise Software, Telecommunications, Sales Operations, Mobile Devices, Solution Selling, Mobile Technology
Education
Simon Fraser University 1990 — 1996
Bachelor of Business Administration, Information Systems / Management Science
TELUS September 2014 - Present
TELUS October 2012 - September 2014
TELUS October 2010 - October 2012
TELUS April 2010 - September 2010
TELUS August 2008 - April 2010
TELUS July 2006 - July 2008
Dynegent Technologies Inc. May 2005 - June 2006
Class Software Solutions / The Active Network May 2004 - April 2005
Public Works and Government Services Canada April 2003 - August 2003
Future Shop August 2001 - April 2002
Skills
Product Management, Program Management, Business Analysis, Telecommunications, PMP, Integration, Project Management, Mobile Devices, Strategy, Project Portfolio..., Vendor Management, Customer Experience, Solution Architecture, IP, Business Process..., Cloud Computing, Service Delivery, Business Case
Education
Project Management Institute 2008 — 2008
PMP, Project Management Professional
Simon Fraser University 1999 — 2005
Bachelor of Science, Joint Major in Business and Computing Science
TELUS December 2011 - Present
TELUS August 1999 - Present
TELUS August 1999 - Present
Newalta Corporation May 1995 - August 1999
Skills
Training, Strategy, Blended Learning, Customer Experience, Coaching, Cross-functional Team..., Sales Operations, Solution Selling, Sales, Adult Education, Sales Process, Needs Analysis, Workshop Facilitation, Instructional Design, Instructor-led Training, Project Management, Customer Satisfaction, Learning Management, Performance Consulting, Management, Team Leadership, Telecommunications, Account Management
Education
Vancouver Community College 2010 — 2011
PID, Adult Education
Simon Fraser University 2006 — 2009
BGS
Maple Ridge Senior Secondary High School 1968 — 1973
Diploma, Academic Program
TELUS February 2001 - Present
BC Tel 1981 - 2001
Skills
Engineering, DSL, MS Project, Team Leadership, Teaching, Technical Manuals, Technical Course..., Writing, Telephony, Change Management, Business Analysis, Program Management, Wireless, Project Management, Microsoft Project, Fiber Optics, Visio, Troubleshooting, Cross-functional Team...
Education
Simon Fraser University 1979 — 1995
BGS, Economics, Math, Physics, English, Canadian Studies, Communication, Education
Simon Fraser University
Bachelor of General Studies with Extended Minors in Economics and English, Economics
communicate public relations 2012 - Present
Canadian Tire March 2010 - July 2012
Rogers Communications Inc. September 2009 - November 2009
Rogers Wireless March 2006 - September 2009
TELUS March 2004 - March 2006
Government of Ontario 1998 - 2003
Skills
Reputation Management, Corporate Communications, Media Relations, Internal Communications, Speech Writing, Public Relations, Strategic Communications, Communications Planning, Press Releases, Crisis Communications, Marketing Communications, Spokesperson, Communication Training, Message Development, Digital Media, Public Affairs, Crisis Management, Social Media
Education
Simon Fraser University
B.A., Political Science, English, Canadian Studies
Teck Resources Limited March 2014 - Present
Teck Resources Limited June 2013 - March 2014
Teck Resources Limited April 2012 - June 2013
TELUS January 2010 - March 2012
TELUS January 2006 - January 2010
TELUS International 2003 - 2005
TELUS Enterprise Solutions (ISMBC) 2000 - 2003
Skills
Vendor Management, Telecommunications, Team Leadership, ITIL, Project Management, Change Management, Process Improvement, Business Analysis, Project Delivery, Service Delivery, Program Management, IT Service Management, Data Center, IT Operations, VoIP, IT Management, Managed Services, Disaster Recovery, SharePoint, Cross-functional Team...
Education
Simon Fraser University
TELUS February 2000 - Present
TELUS May 2007 - July 2010
TELUS 2000 - 2009
TELUS September 2002 - March 2007
TELUS August 2000 - September 2002
Skills
Customer Experience, Call Center, Telecommunications, Strategy, Leadership, Management, Coaching, Business Planning, Strategic Planning, Sales, Vendor Management, Business Analysis, Team Leadership, Business Process..., Cross-functional Team..., Change Management, Call Centers, Performance Management, Workforce Management, Contact Centers, Outsourcing, Team Management, Process Improvement, Operations Management, Service Delivery
Education
Simon Fraser University 1996 — 1998
yes, Criminology, Psychology
Simon Fraser University
Bell Canada May 2010 - Present
Bell Canada March 2007 - April 2010
Bell Canada June 2000 - February 2007
TELUS June 1991 - June 2000
Skills
Network Design, Network Architecture, Routing, MPLS, QoS, Cisco Technologies, IP, Telecommunications, Juniper, OSPF, Switches, WAN, VoIP, BGP, Networking, Unified Communications, Wireless, Network Engineering, DWDM, Ethernet, Data Center
Education
Simon Fraser University
BASc, Electrical and Electronics Engineering
TELUS Business Solutions January 2015 - Present
TELUS July 2013 - December 2014
TELUS January 2009 - July 2013
TELUS BUSINESS SOLUTIONS 2005 - December 2009
UPS March 2000 - June 2005
Skills
Telecommunications, Solution Selling, B2B, Sales Management, Direct Sales, Wireless, Account Management, Sales Process, New Business Development, Sales, Competitive Analysis, Salesforce.com, Managed Services, Business Intelligence, Channel Partners, Selling, Sales Operations
Education
Simon Fraser University 1994 — 1997
Bachelor's degree - Economics, Economics
Simon Fraser University 1992 — 1996
Bachelor of Arts (BA), Economics
Bell Canada Senior DBATELUS2002 - 2007
TELUS 1997 - 2002
BCAA 1993 - 1996
Canadian Airlines 1988 - 1993
Education
Simon Fraser University 1985 — 1989
BSc, Computing Science
The University of British Columbia 1981 — 1985
BSc, Math
TELUS August 2015 - Present
Scouts Canada 2000 - Present
lululemon athletica November 2014 - January 2015
Talemetry May 2009 - October 2013
Adecco Employment Services April 2005 - February 2009
TELUS May 1993 - March 2005
BCTel 1993 - 2001
Skills
CRM, Recruiting, Management, SAS Programming, Salesforce.com, Marketing, Direct Marketing, Database Marketing, Business Analysis, Head Hunting, Campaign Management, Business Intelligence, Databases, Sales Operations, Team Leadership, SaaS, Product Management, Analysis, Sales, Sales Management, Incentive Programs, Enterprise Software, Data Analysis, Training Delivery, Marketo, Netsuite Marketing, Incentive Planning, Basics of Payroll
Education
Simon Fraser University 1987 — 1991
Bachelor’s Degree, Business & Economics co-op
Semiahmoo Senior Secondary 1984 — 1985
IB Certificates, International Baccalaureate
Alpha Technologies Ltd. September 2012 - Present
Alpha Technologies Ltd. October 2006 - Present
TELUS 2003 - 2005
Skills
Product Management, Product Marketing, Cross-functional Team..., Product Launch, Competitive Analysis, Telecommunications, Go-to-market Strategy, Wireless, Product Development, Strategy, Business Strategy, Marketing Strategy, Product Lifecycle..., Contract Negotiation, Program Management, Market Analysis, Strategic Partnerships, New Business Development, Business Development, Marketing Communications, Mobile Devices, Team Leadership, Marketing Management, Strategic Planning, Leadership, Start-ups, Marketing, Market Research, Sales Operations, Salesforce.com, Sales Process, Account Management, Sales Management
Education
The University of British Columbia / UBC 2000 — 2000
Executive Development Programme
Simon Fraser University 1975 — 1978
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Deloitte October 2013 - Present
Simon Fraser University September 2010 - August 2013
TELUS January 2011 - August 2011
Simon Fraser Student Society September 2010 - December 2010
BlackBerry January 2009 - December 2009
McDonald's June 2007 - December 2008
Skills
Data Analysis, Competitive Analysis, Project Management, Teaching, Business Communications, Training, Consulting, Mentoring, Microsoft Excel, Leadership
Education
Simon Fraser University 2007 — 2013
BBA, Business Administration (Honours)
Simon Fraser University 2013 — 2013
Certificate in Business Technology Management
TMW Systems July 2010 - Present
TELUS 1993 - 2009
Sierra Systems May 1990 - September 1993
Skills
SQL, Software Development, Delphi, Visual Studio, Databases, .NET, Subversion, Java, JavaScript, IIS, Unix, Crystal Reports, UML, PHP, Database Design, Software Design, Oracle, Microsoft SQL Server, DB2, Web Services, XML, C#, Integration
Education
Simon Fraser University 1984 — 1990
Bachelor of Science (B.Sc.), Computer Science
Simon Fraser University 1984 — 1990
Bachelors of Science, Computing Science
Credo Christian High School 1981 — 1984
TELUS November 2014 - Present
TELUS April 2013 - November 2014
BC Hydro, Customer Care May 2012 - December 2012
BC Hydro, Customer Care June 2007 - May 2012
TELUS, Consumer Solutions March 2006 - June 2007
TELUS, Consumer Solutions December 2003 - March 2006
TELUS March 2000 - December 2003
Nortel September 1997 - April 1998
BC TEL - Advanced Communications September 1996 - April 1997
Skills
Marketing, Marketing Strategy, Business Planning, Customer Satisfaction, Customer Insight, Customer Experience, Customer Acquisition, Customer Engagement, Customer Service, Financial Reporting, Product Management, Product Marketing, Product Development, Service Management, Direct Mail Campaigns, Campaign Strategies, Campaigns, Strategic Planning, Team Leadership, Cross-functional Team..., Project Management, Marketing Research, Utility Industry, Telecommunications, Energy, Electricity, Internet, Contract Negotiation, Contract Management, Management, Leadership, Business Case, Integrated Marketing, Mobile Devices
Education
Simon Fraser University
Bachelor of Business Administration
TELUS September 2014 - Present
TELUS November 2012 - September 2014
TELUS July 2010 - November 2012
TELUS 2006 - May 2011
airG Inc. March 2005 - December 2005
Skills
Telecommunications, Call Center, Microsoft Excel, Business Analysis, Business Intelligence, Problem Solving, Process Improvement, Performance Metrics, IPTV, New Media, Wireless, Customer Experience, Call Centers, Requirements Gathering, Program Management, Management, Customer Service, Analysis, Team Leadership, Cross-functional Team..., Vendor Management, Product Management
Education
Simon Fraser University 2007 — 2008
Graduate Diploma, Business Adminstration
Simon Fraser University 2001 — 2006
BA, Communication
.
TELUS August 1999 - Present
Hazardous Waste May 1994 - August 1999
Dental Industry January 1990 - April 1994
Education
Simon Fraser University 2006 — 2009
BGS, Business and Liberal Arts
Wisent Environmental January 2012 - Present
The Lunch Lady September 2004 - September 2012
TELUS January 1990 - July 2005
Skills
Management, Strategy, Product Marketing, New Business Development, Business Strategy, Social Media Marketing, Leadership, Cross-functional Team..., Project Management, Marketing Management, Entrepreneurship, Marketing Strategy, Sales
Education
Simon Fraser University 1985 — 1991
Economics
TELUS September 2010 - Present
Township of Langley October 2009 - September 2010
Teck Resources Limited January 2003 - February 2009
BC Rail Ltd. April 1997 - December 2002
Skills
Property & Casualty..., Risk Management, Insurance, Change Management, Liability, Training, Claim, Financial Risk, Risk Assessment, Enterprise Risk..., Analysis, Brokers, General Insurance, Internal Audit, Portfolio Management, Commercial Insurance, Underwriting, Claims Management, Policy
Education
Simon Fraser University 1981 — 1983
BSc, Kinesiology
Alta Telecom August 2011 - Present
TELUS Communications April 2009 - June 2011
TELUS Communications January 2005 - March 2009
TELUS March 2002 - December 2004
Skills
Telecommunications, Change Management, Program Management, Workforce Management, Team Leadership, Call Center, Strategy, Management, Project Planning, Project Management, Call Centers, Operations Management, Enterprise Software, Wireless, Integration, Leadership, Strategic Planning, Vendor Management, Service Delivery
Education
Simon Fraser University 1973 — 1976
BA, Economics, Business Administration
Goldcorp 2015 - Present
Goldcorp 2014 - 2015
Goldcorp Inc 2011 - 2014
JDC West 2010 - 2014
Big Brothers Big Sisters of Canada 2010 - 2011
TELUS 2008 - 2011
TELUS 2006 - 2008
Skills
HR Consulting, Compensation, Visual Basic, Market Pricing, Excel, PowerPoint, Access, VBA, Incentives, Mentoring, Budgeting, Data Analysis, Executive Compensation
Education
Simon Fraser University 2001 — 2006
BA, Political Science
TELUS April 2011 - Present
TELUS May 2009 - March 2011
TELUS August 2007 - April 2009
Skills
Sales Management, Customer Experience, Outbound, Telecommunications, Team Leadership, Call Center, Customer Relations, Team Building, Strategic Planning, Vendor Management, Business Strategy, Contract Negotiation, Team Management, Call Centers, Channel, Customer Service, Inbound Marketing, Account Management, Customer Satisfaction, Product Management, Process Improvement, Change Management, Cross-functional Team..., Solution Selling, Sales Operations, Business Analysis, B2B, Channel Partners, Customer Retention
Education
Simon Fraser University 1997 — 2000
Bachelor, Business Administration
Electronic Arts July 2006 - Present
TELUS November 2005 - April 2006
Skills
ActionScript, Flash, C++, User Interface..., Game Development, PS3, Xbox 360, Debugging, Software Engineering, Web Development, PHP
Education
Simon Fraser University 2000 — 2005
Bachelor of Science, Computer Science
BC Hydro February 2012 - Present
FortisBC January 2008 - February 2012
FortisBC 2008 - 2012
TELUS 2006 - 2008
TELUS 1995 - 2008
TELUS January 2006 - January 2007
TELUS 2002 - 2006
Telus Mobility 1995 - 2000
Skills
Leadership Development, Employee Engagement, Change Management, Performance Management, Coaching, Leadership, Succession Planning, Organizational..., Workshop Facilitation, Human Resources, Talent Management, Organizational..., Onboarding, Employee Relations, Organizational Design, Employee Training, Deferred Compensation, Workforce Planning
Education
The University of British Columbia 1993 — 1997
HKIN
Simon Fraser University
Executive Management Certificate
University of Toronto - Rotman School of Management
Director's Business School, Business
TELUS May 2012 - Present
TELUS February 2009 - May 2012
TELUS 2006 - 2009
Skills
Telecommunications, Cross-functional Team..., Change Management, Program Management, Outside Plant, Wireless, Vendor Management, Team Leadership, Quality Assurance, IP, PMO, Management, Project Planning, Operations Management, VoIP, Process Improvement, Account Management, Troubleshooting, Business Process..., Customer Experience, PMP
Education
Simon Fraser University
Executive Management Program
BC Hydro May 2008 - Present
TELUS 2000 - 2008
TELUS September 1994 - January 2000
Skills
Team Leadership, Telecommunications, Solution Selling, Account Management, Direct Sales, Business Analysis, Mobile Devices, Leadership, Product Management, Strategic Planning, New Business Development, Business Strategy, Strategy, SaaS, Cross-functional Team..., Business Development, Wireless
Education
Simon Fraser University 1987 — 1992
Bachelor of Business Administration, Finance and Marketing
TELUS September 1999 - May 2012
TELUS Communications Inc 2005 - 2008
Skills
CCNA, CCNT, Associate Certificate..., Telecommunications, Pre-sales, VoIP
Education
Simon Fraser University
PDP, Education
BC Hydro June 2015 - Present
BC Hydro August 2013 - May 2015
BC Hydro September 2012 - July 2013
Insurance Corporation of British Columbia December 2011 - July 2012
TELUS March 2009 - September 2009
Vancouver Coastal Health March 2005 - June 2008
Accenture February 2003 - January 2005
BC Hydro January 2002 - March 2003
2Roam Wireless Smart Phone Software January 2001 - November 2001
EPRI (Electric Power Research Institute) October 1997 - December 2000
Skills
Strategic Planning, Project Management, New Business Development, Business Strategy, Team Building, Business Development, Program Management, Sales Management, Change Management, Management Consulting, Marketing Strategy, Start-ups, Vendor Management, Business Intelligence, Integration, ITIL
Education
Simon Fraser University 1988 — 1992
Bachelor of Business Administration (BBA), Marketing Finance
Accenture October 2010 - January 2013
TELUS November 2007 - September 2010
Skills
Software Development, C++, C#, Java, Microsoft SQL Server, SQL, Oracle, SDLC, Requirements Analysis, Requirements Gathering, XML, Web Services, Solution Architecture, Performance Testing, Web Applications
Education
Simon Fraser University 2002 — 2006
Bachelor of Business Administration (BBA), Business Administration joint Computing Science
TELUS November 2013 - Present
TELUS August 2010 - Present
Skills
Business Analysis, Business Process..., Telecommunications, Program Management, Process Improvement, Project Planning, Team Leadership, Cross-functional Team..., Project Management
Education
Simon Fraser University 1993 — 1998
Bachelor of Arts (BA), Geography
TELUS January 2015 - Present
TELUS January 2015 - Present
TELUS March 2005 - Present
TELUS May 2011 - March 2012
TELUS June 2010 - March 2012
TELUS 2004 - May 2011
Skills
Six Sigma, Operational Excellence, Customer Experience, Business Process Mapping, Process Management, Vendor Management, Business Transformation, Process Improvement, Cross-functional Team..., Metrics, PMO, Business Process..., Project Portfolio..., Project Delivery, PMP, MS Project, Process Excellence, Business Process, Team Management, Project Management, Program Management, Key Performance..., Business Analysis, Executive Reporting, Telecommunications, Change Management, Team Leadership, Performance Management, Visio, Operations Management, Business Case, Call Centers
Education
Simon Fraser University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Victoria 1995 — 2002
Bachelor of Science (B.Sc.), Biochemistry and Molecular Biology
TELUS June 2014 - Present
TELUS June 2006 - Present
Skills
IP, Switches, VoIP, Telecommunications, Ethernet, BGP, MPLS, Cisco Technologies, QoS, Network Design, OSPF, WAN, Routing, LAN-WAN, Linux, Routers, Network Architecture, TCP/IP
Education
Simon Fraser University 1997 — 2004
Bachelor of Applied Science (B.A.Sc.), Computer Engineering
Biron Photography January 2011 - Present
TELUS January 1977 - April 2006
Education
Simon Fraser University 1973 — 1976
BA, English Literature
TELUS Project ManagerISM/BC1994 - 1997
Skills
Private pilot, Amateur Radio
Education
Simon Fraser University
Bachelor of Science (BSc), Computing Science
HK Polytechnic University
Diploma, Electrical, Electronics and Communications Engineering
TELUS March 2014 - Present
Telus Mobility February 2008 - March 2014
Education
Simon Fraser University 2008 — 2012
Bachelors, Cells, Molecules and Physiology Biology
Telus 2005 - Present
Skills
Business Analysis, Telecommunications, Requirements Gathering, Business Requirements, Vendor Management, Project Management, Process Improvement, Business Process, Visio, Business Process...
Education
Simon Fraser University 1995 — 2000