Xerox State Healthcare, LLC
Industry: Insurance company
DescriptionFounded: 1970 Parent organization: Conduent Subsidiary: ACS EDI Gateway Inc
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Xerox State Healthcare, LLC Employees
Xerox State Healthcare, LLC December 2013 - Present
Xerox State Healthcare, LLC August 2012 - November 2013
Xerox State Healthcare, LLC February 2012 - July 2012
Skills
Quality Center, Testing, Test Planning, SDLC, System Testing, Test Automation, Requirements Gathering, Software Documentation, Quality Assurance, Regression Testing, Test Cases, Business Requirements, Defect Tracking, Test Strategy, Requirements Analysis, HP Quality Center, Business Analysis, Business Process, Software Project...
Education
Northwestern Polytechnic University
Master of Business Administration (MBA), Information Technology Project Management
Xerox State Healthcare, LLC October 2011 - Present
ACS State Healthcare, LLC, A Xerox Company October 2010 - October 2011
California Reading & Literature Project July 2010 - June 2011
Management Information Systems Association June 2009 - June 2010
California State University, Sacramento August 2008 - May 2010
California Dep. Corrections and Rehab. July 2006 - December 2007
Skills
Get It Done, Operating Systems, Troubleshooting, SDLC, Microsoft Office, Active Directory, Testing, Technical Support, SQL, Business Intelligence, Networking, Access, SharePoint, Systems Analysis, Data Warehousing, Cloud Computing, Business Analysis, Software Deployment, Memes, Information Technology, Management
Education
California State University-Sacramento 2008 — 2010
MSBA, Management Information Systems
American River College 2005 — 2007
A.S., Computer Network Management
1999 — 2004
Engineering, Electrical
Cognizant Technology Solutions August 2013 - Present
Xerox State Healthcare, LLC August 2011 - July 2013
ACS Healthcare Solutions December 2010 - August 2011
ACS Healthcare Solutions December 2010 - January 2011
ACS Healthcare Solutions September 2010 - November 2010
ACS Healthcare Solutions March 2006 - July 2010
MS Division Of Medicaid 2003 - 2005
CIBER 1998 - 2004
EDS Group 1994 - 1999
First Health 1992 - 1994
Skills
PMP, SDLC, Healthcare IT, Project Portfolio..., Resource Management, Medicaid, Healthcare Information..., Requirements Analysis, Software Project..., Business Analysis, Project Management, Management, Visio, Requirements Gathering, Business Process, MS Project, PMO, Leadership, Vendor Management, IT Management, Integration, Business Process...
Education
Project Management Institute 2010 — 2016
PMP, Project Management
Mississippi Valley State University 1977 — 1981
B.S., Computer Science
Xerox State Healthcare, LLC February 2015 - Present
Self-employed May 1990 - Present
University of the Pacific March 2014 - September 2014
Skills
Photography, Adobe Creative Suite, Marketing Communications, Microsoft Office, Dreamweaver, Logo Design, Publications Production, Marketing Strategy, Digital Marketing, Social Media
Education
San Francisco State University 1996 — 2000
Master's, Instructional Technology
Saint Mary's College of California 1985 — 1988
Bachelor of Arts (B.A.), English Language and Literature, General
Christian Brothers High School 1980 — 1983
High School
Lifespan March 2015 - Present
Xerox State Healthcare LLC June 2005 - March 2015
Cornerstone Group July 2003 - March 2005
IBS Business Services October 2001 - January 2003
Skills
Health Insurance, Commercial Insurance, Claim, Employee Benefits, Brokers, Medicaid Managed Care, Microsoft Office, Databases, Social Services, Access, Data Entry, Health Savings Accounts
Education
Community College of Rhode Island 2000 — 2004
Associate of Arts (A.A.), General Studies
Xerox State Healthcare, LLC October 2010 - Present
Oracle February 2010 - June 2010
Teleplan International May 2007 - June 2009
Skills
Purchasing, Contracts,..., Procurement, Purchasing, Contract Negotiation, Pricing, Software Documentation, Continuous Improvement, Leadership, Management, Project Management, Requirements Analysis, Strategic Sourcing, Time Management, Business Process..., Integration, Process Improvement, Program Management, SDLC, Third Party Vendor..., Vendor Management
Education
California State University-Sacramento 2000 — 2002
Bachelor's degree, Psychology
Diablo Valley College 1991 — 1993
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Stasis of Seasons/ The Brightworks Productions LLC February 2012 - Present
xerox state healthcare LLC June 2005 - July 2013
Skills
Guitarist, Vocalist, cocktail mixologist
Education
Illinois Valley Community College
Bachelor of Arts (BA), History
N/A August 2013 - August 2014
Xerox State Healthcare, LLC March 2010 - July 2013
Xerox State Healthcare, LLC August 2006 - March 2010
Greenleaf Book Group February 2006 - June 2006
WholeSecurity (purchased by Symantec in 2005) June 2003 - December 2005
Surgient (Protier) 2002 - 2003
Partnerware 2000 - 2002
Skills
Microsoft Excel, MS Excel Pivot Tables, Data Mining, Access Database, FileMaker, Data Analysis, Business Objects, Business Process..., Experienced Trainer, Versatile Writer, Spanish-speaking, Microsoft Word
Education
The University of Texas at Austin 1989 — 1993
Bachelor of Business Administration (B.B.A.), Accounting, 3.6
Xerox State Healthcare, LLC December 2014 - Present
Nelson Staffing August 2011 - August 2014
Shriners Hospitals for Children February 2009 - August 2011
National Credit Acceptance June 2005 - February 2009
Act-1 Personnel March 2004 - April 2005
Adecco Employment Services June 2002 - March 2004
Skills
External staff..., New Business Development, Recruitment/Retention, Staff Training, Staffing Industry, Inside sales, Interview Preparation, Interview Coaching, Quota achievement..., Candidate Screening, Candidate marketing, Healthcare..., New Hire Orientations, Facility tours, Client Retention, Customer Satisfaction, Job Coaching, Screening Resumes, Recruiting, Applicant Tracking..., Benefits Negotiation, CRM, Candidate Marketing, Cold Calling, College Recruiting, Customer Retention, Employee Benefits, Employee Relations, Human Resources, Industrial Sector, Inside Sales, Internet Recruiting, Interviews, Job Fairs, Management, Payroll, Screening, Sourcing, Staffing Services, Strategy, Talent Acquisition, Temporary Placement, Temporary Staffing, Training
Education
Cordova High School
University of Phoenix
In support of legacy healthcare software systems July 2014 - Present
Xerox State Healthcare LLC July 2011 - June 2014
Aramark Uniform Services June 2010 - December 2010
Affiliated Computer Services (ACS) June 2009 - December 2009
Health Net September 2005 - June 2009
State of Nevada, Division of Child and Family Services March 2004 - October 2004
Insurers Administrative Corporation October 2003 - March 2004
Sierra Health Services July 2003 - October 2003
PacifiCare Health Systems December 2001 - March 2002
South Shore Yacht Club (SSYC) January 2001 - January 2002
Skills
Six Sigma, Team Management, Project Management, Team Building, Business Analysis, Process Improvement, Team Leadership, Strategic Planning, SDLC, Access, Analysis, Vendor Management, Program Management, SQL, Project Planning, PMP, Databases, Software Project..., SharePoint, Visio, Outsourcing, Requirements Analysis, Leadership, Business Intelligence, Integration, Training, Business Process..., Requirements Gathering, Software Documentation, Business Process, IT Management, IT Strategy, Systems Analysis, Quality Assurance, Software Development, PMO, MS Project, Disaster Recovery
Education
California State University-Sacramento 1971 — 1976
Bachelor's Degree, Computer Science
Antelope Valley College 1968 — 1971
Associates of Arts, Electrical Engineering
Paraclete High School 1964 — 1968
Graduate, General education
Cognizant Technology Solutions August 2013 - Present
Xerox State Healthcare, LLC July 2004 - July 2013
Unisys 2002 - 2004
Capital One 1997 - 2001
Skills
Medicaid, PMO, Project Planning, EHR, Testing, Data Management, Test Management, Strategic Planning, Systems Development..., Software Project..., Requirements Analysis, Business Process, Software Documentation, Business Process..., Integration, Vendor Management, Business Analysis, SDLC, Requirements Gathering, Business Requirements, Visio, IT Strategy, Project Portfolio..., Program Management, Process Improvement, PMP, Business Intelligence, SharePoint, Outsourcing, Enterprise Architecture, Cross-functional Team..., MS Project, Risk Management, Resource Management, Agile Project Management
Education
Saint Joseph's University 2011 — 2013
Master of Science, Healthcare Administration
Bellevue University 2009 — 2011
Bachelor of Science, Management
The George Washington University 1997 — 1999
Certificate in IT Project Management
University of Missouri-Columbia
Engineering
NewWave Telecom & Technologies, Inc. October 2012 - Present
ipBrokers, Inc. 2012 - 2014
Xerox State Healthcare, LLC January 2008 - December 2013
MMC Group June 2006 - January 2008
EDS June 2003 - June 2006
Next Focus, Inc. June 2001 - June 2003
Skills
Test Director, Requirements Analysis, Visio, MS Project, Process Improvement, PMP, Requirements Gathering, SQL, CMMI, Business Analysis, Requirements Management, Business Requirements, Healthcare, Systems Analysis, User Acceptance Testing, HIPAA, Analysis, Telecommunications, Test Planning, System Testing, Test Cases, Production Support, SDLC, Business Process Design, Business Process, Software Project..., Mainframe, Test Management, COBOL, Resource Management, Process Mapping, Gap Analysis, Data Modeling, Full SDLC, Project Delivery, Data Migration, Project Planning, Functional..., Testing, Solution Design, Crystal Reports, Documentation, Business Objects, Business Architecture, Solution Architecture, Project Plans, Process Development, Software Documentation, Business Intelligence, Microsoft Project
Education
University of California, Berkeley 1996 — 1998
Bachelor of Arts, Spanish Linguistics - Hispanic Languages and Bilingual Issues
Santa Barbara City College 1994 — 1996
Intersegmental Transfer Achievement, Associates of Arts
Xerox State Healthcare, LLC August 2002 - Present
Wolf Group Studio September 1999 - August 2002
Planet Studio November 1997 - August 1999
Skills
Data Analysis, Trend, Cross-functional Team..., Customer Relations, Team Leadership, Integrated Marketing, Positioning, Brand Management, Business Intelligence, Project Management, Social Media Marketing, New Business Development, Strategic Partnerships, CRM, Customer Service, Budgets, Strategic Planning, Vendor Management, Proposal Writing, Product Development, Business Development, Marketing, Process Improvement, Leadership, Advertising, Marketing Management, Account Management, B2B, Program Management, Business Strategy, Government Proposals, Management, Press Releases, Strategy, Sales Operations, Executive Management, Training, Start-ups, Marketing Strategy, Lead Generation, Market Research, SaaS, Analytics, Marketing Communications, Product Marketing, Salesforce.com, Competitive Analysis, Product Management, Sales, B2B Marketing
Education
Agnes Scott College
Bachelor of Arts, Political Science, French Literature
Xerox State Healthcare, LLC March 2012 - Present
Xerox State Healthcare, LLC November 2011 - March 2012
Affiliated Computer Services November 2010 - March 2011
Molina Medicaid Solutions February 2007 - September 2010
PRG Schultz International April 2007 - April 2008
First Health Services August 2004 - March 2007
WellCare Health Plans December 2003 - August 2004
Sierra Military Health Services May 2003 - October 2003
UniCare September 2000 - January 2003
Concentra 1998 - 2000
Skills
Executive Management, Account Management, Operations Management, Business Process..., Process Improvement, Project Management, Program Management, Team Leadership, Team Building, Change Management, Mentoring, Strategic Planning, Project Planning, P&L Management, Budgets, Proposal Writing, Healthcare, Medicaid, Managed Care, Vendor Management, Customer Relations, Health Insurance, Contract Negotiation, Contract Management, Policy, HIPAA, Customer Service, Call Centers, Start-ups, Provider Relations, Negotiation, Analysis, Training, Supervisory Skills, Microsoft Excel, Microsoft Office, Excel, Outlook, Visio, Administration, PowerPoint, Word, Management, Claims, Leadership, Customer Satisfaction, Quality Assurance, Microsoft Word
Education
Ithaca College 1975 — 1978
Bachelor of Science (B.S.), Allied Health Care Management
ADP August 2014 - Present
Xerox State Healthcare LLC June 2008 - August 2014
Responsive Caregivers of Hawaii 2007 - 2008
Tire Discounters, Inc. 2004 - 2005
Affiliated Computer Services September 2002 - October 2004
Skills
Employee Relations, Recruiting, Performance Management, Leadership Development, Human Resources, Program Management, Management, Talent Management, Strategic Planning, Customer Service, Vendor Management, Succession Planning, Leadership, Process Improvement, Policy, Training, Consulting, Business Analysis, Team Building
Education
Walden University 2011 — 2012
Masters, MS in Leadership, Leadership Development, 4.0
Tarleton State University 2005 — 2007
BA, Business
Xerox State Healthcare, LLC May 2012 - Present
Volunteers of America Alaska November 2011 - May 2012
DePuy Synthes Joint Reconstruction November 2010 - October 2011
Kelly Services November 2010 - October 2011
Diamond Air, Inc July 2010 - October 2010
Cerulean Restaurant & Flying Fish Catering August 2007 - December 2009
Kosciusko County Shelter August 2009 - November 2009
Phalanx August 2008 - May 2009
Skills
Data Analysis, Professional..., Human Relations, Organizational Structure, Conversational Japanese, Spanish, Microsoft Office, People Skills, Japanese, Public Speaking, Teaching, Nonprofits, Healthcare Analytics, Research, Social Media, Standardization, PowerPoint, Customer Service
Education
Grace College & Seminary 2007 — 2010
Bachelor of Arts (B.A.), Counseling Psychology, 3.97
Xerox State Healthcare, LLC July 1997 - Present
ACS, a Xerox Company August 2005 - November 2010
Skills
Process Improvement, Business Analysis, Systems Analysis, Business Requirements, SDLC, Requirements Analysis, Medicaid, Healthcare Information..., Software Documentation, Requirements Gathering, HIPAA
Education
Ohio University 1993 — 1997
BS in Health, Health Services Administration
Xerox State Healthcare, LLC September 2013 - Present
Make-A-Wish Northeastern California and Northern Nevada October 2010 - September 2013
Make-A-Wish Northeastern California and Northern Nevada August 2007 - October 2010
The Center for Autism and Related Disorders, Inc. (CARD) May 2005 - August 2007
Skills
Volunteer Management, Fundraising, Nonprofits, Community Outreach, Philanthropy, Event Planning, Donor Recognition, Public Speaking, Event Management, Project Management, Program Development, Program Facilitation, Volunteer Recruiting, Volunteer Training, Training, Customer Service, Leadership, Management, Program Management, Public Relations, Strategic Planning
Education
California State University-Chico 1998 — 2004
Bachelor of Arts (BA), Sociology and Child Development
Xerox State Healthcare, LLC May 2007 - Present
SISG, LLC August 2009 - Present
University of the District of Columbia Community College April 2011 - October 2012
ACS, Inc. August 2006 - May 2007
ACS, Inc. May 2005 - August 2006
ACS, Inc. October 2002 - May 2005
Skills
Training & Development, Technical Training, Medicaid, Healthcare, Policy, Documentation, Process Engineering, Analysis, Software Documentation, Training, Healthcare Information..., Process Improvement, Staff Development, Employee Training, Strategic Planning, EHR, Project Management, Team Building, Leadership Development, HIPAA, Management, Team Leadership, Public Speaking, Customer Service, Strategy, Leadership, Data Analysis, Operations Management, Program Management, Quality Assurance, Instructional Design, Call Centers, Business Process..., Change Management, Organizational..., Vendor Management, Nonprofits, E-Learning, Marketing, Human Resources, Coaching, Consulting
Education
University of Phoenix 2006 — 2007
MBA, Business Administration
Mississippi College 1991 — 1992
BS, Administration of Justice
Mississippi College 1987 — 1989
BS, Psychology
Xerox State Healthcare, LLC June 2010 - Present
Health Information Designs October 2008 - June 2010
Walgreens September 2003 - October 2008
Skills
Pharmacy Benefit..., Healthcare, Business Requirements, Process Improvement, Pharmacy, Healthcare Information..., Managed Care, Data Analysis, Medicaid
Education
University of Mississippi 1998 — 2002
LABS-Inc March 2015 - Present
Self-Employed June 2005 - Present
Connect for Health Colorado January 2015 - March 2015
Connect for Health Colorado December 2013 - January 2015
Xerox State Healthcare, LLC July 2011 - December 2013
Missouri State University January 2008 - May 2011
Worth County R-III School District June 2005 - May 2011
Skills
SharePoint, Software Documentation, SQL, Windows Server, Active Directory, Linux, Microsoft Office, Unix, Requirements Analysis, SDLC, Servers, Networking, Testing, IIS, Microsoft Exchange, Cognos, Windows, Database Administration, z/OS, Microsoft SQL Server, Visio, OS X, Shell Scripting, System Administration, Network Administration, ITIL, Technical Writing, Business Intelligence..., Systems Analysis, Oracle, VMware ESX, SmoothWall, WSUS, System Design, Server Architecture, Server Hardware, TrackWise (QMS), McAfee VirusScan..., JIRA, Apple Software, Business Management, Affordable Care Act, Microsoft BI Suite
Education
Missouri State University 2007 — 2011
Bachelor of Science, Information Technology Service Management
Cognizant Technology Solutions August 2013 - Present
Xerox State Healthcare, LLC January 2011 - Present
ACS, A Xerox Company August 2007 - January 2011
Apex Systems, Inc. July 2006 - April 2007
Skills
Business Analysis, Requirements Gathering, Visio, SDLC, Requirements Analysis, MS Project, Business Process, PMO, Business Requirements, Business Process..., Vendor Management, Systems Analysis, User Acceptance Testing
Education
University of Colorado Denver 2003 — 2006
MBA in Health Administration
University of Florida 1994 — 1997
Bachelor of Science, Public Relations
Connect for Health Colorado October 2012 - Present
Xerox State Healthcare, LLC June 2011 - October 2012
The TriZetto Group March 2006 - May 2011
Skills
SDLC, HIPAA, Software Implementation, Visio, Requirements Analysis, Healthcare Information..., Business Analysis, Microsoft SQL Server, SQL, Business Requirements, SharePoint, Sybase, Software Documentation, Requirements Gathering, Process Improvement
Education
University of South Carolina-Columbia 1983 — 1985
Finance/Mgmt Science, Math, Business
Xerox State Healthcare, LLC July 2002 - Present
Skills
COBOL, DB2, Unix, Easytrieve, JCL, .NET, Software Documentation, TSO, VSAM, Endeavor, SQL, ISPF, SPUFI, PowerBuilder, SAS, Visual Studio, NATURAL, ADABAS, IBM 3090, IBM Utilities, SDSF, QMF, Tortoise SVN, Subversion, EAServer, Endevor, FOCUS, IBM Products, SDLC, Process Improvement, Requirements Analysis, Systems Analysis, Business Analysis, Databases, Requirements Gathering, Healthcare Information...
Education
Hinds Community College 1983 — 1984
A.A.S., Data Processing
United States Air Force July 2014 - Present
Xerox State Healthcare, LLC August 2012 - June 2013
Paula G. Manship YMCA January 2010 - January 2013
St. John the Baptist, Human Service, Inc. July 2010 - July 2012
Louisiana Department of Health and Hospitals 2011 - 2012
Skills
Mental Health Counseling, Microsoft Office, Group Dynamics, DSM-IV, Social Services, Case Managment, Crisis Intervention, Mental Health, Group Therapy, Adolescents, Psychotherapy, CBT, Psychology, Medical Social Work, Psychosocial, Motivational..., Counseling Psychology, Child Development, Gerontology, Community Outreach, Grants, Case Management, Medicaid
Education
Louisiana State University 2010 — 2012
Master of Social Work (M.S.W.), Social Work
Louisiana State University 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Xerox State Healthcare LLC May 2015 - Present
Georgia Department of Community Health December 1998 - June 2000
Atlanta VA Medical Center 1995 - 1998
Skills
Medicaid, Process Improvement, RFP, Healthcare Information..., Managed Care, Vendor Management, Outsourcing, Business Analysis, SaaS, Leadership, Professional Services, Program Management, ITIL, SDLC, Account Management, Call Centers, PMP, Business Intelligence, Business Process..., Cross-functional Team..., Data Analysis, Executive Management, Requirements Analysis, Project Portfolio..., CRM, Strategy, SharePoint, Software Documentation, Business Development, Analysis, Team Leadership, Contract Negotiation, Forecasting, Management, Pricing, Proposal Writing, Operations Management
Education
Georgia State University - J. Mack Robinson College of Business 1992 — 1995
MBA / MHA
Emory University 1987 — 1991
BA, International Studies
XEROX STATE HEALTHCARE LLC July 2015 - Present
Xerox October 2013 - Present
American Airlines January 2009 - November 2012
American Airlines October 1997 - January 2009
American Airlines May 1979 - October 1997
State Commission on the Deaf and Hearing Impaired/ University of Hartford 1988 - 1994
Skills
Ticketing, Aircraft Maintenance, Airports, Aviation, Airlines, IATA, Airworthiness, Sabre, Overhaul, Customer Service, Commercial Aviation, Flights, Airport Management, Avionics, Flight Safety, Project Planning, Aviation Security, Travel Planning, Airline Reservations, Airline Management, Civil Aviation, Flight Planning, Tourism, Travel Management, Aircraft, Training, Business Travel, Airline Ticketing, Customer Satisfaction, Ground Handling
Education
University of Hartford 1974 — 1976
none, Liberal Arts and Sciences/Liberal Studies
The National Institute of Realtime Reporting
certification, closed captioning and CART, 4.2
Flagship University
none, Human Resources Management/Personnel Administration, General
Flagship University
none, ground security coordinator, certified
Flagship University
none, Environmental Education, certified
PPD December 2014 - Present
GlaxoSmithKline August 2013 - November 2014
Xerox State Healthcare, LLC 2012 - August 2013
Walmart August 2012 - January 2013
Walmart August 2011 - August 2012
Walmart December 2005 - August 2011
Physicians Pharmacy Alliance April 2008 - February 2009
Education
University of South Carolina-Columbia 2002 — 2005
PharmD, Pharmacy
Francis Marion University 2000 — 2002
Biology, General
Cognizant Technology Solutions January 2013 - Present
Xerox State Healthcare, LLC May 2008 - January 2013
ACS, A Xerox Company 2008 - November 2010
IDR Inc. 2007 - 2008
National City Bank 2004 - 2007
XpressDesigns 1997 - 2005
IBM Inc. (Formerly PricewaterhouseCoopers Management Consulting Services) August 2000 - September 2003
US Air Force January 1987 - July 2000
Skills
SDLC, Visio, Software Documentation, Requirements Analysis, Business Analysis, Process Improvement, Program Management, Quality Assurance, Vendor Management, Access, Integration, User Acceptance Testing, PMO, Systems Analysis, Business Process..., Software Project..., SQL, Windows, IT Management, Troubleshooting, Testing, Microsoft SQL Server, MS Project, Requirements Gathering, Oracle, Visual Basic, Change Management, Databases, Disaster Recovery, Management, Software Development, Project Management, ClearQuest, Rational Team Concert, Rational Quality Manager, IBM Rational Tools, Rational DOORS, .NET, Analysis, Technical Support, Windows XP, System Administration, Business Process, PMP, Test Planning, ALM, Test Management
Education
Nyack College 2006 — 2007
B.S., Organizational Management
Laramie County Community College 1997 — 2000
AAS, CIS
Community College of the Air Force 1987 — 2000
A.A.S, Electronic Systems Technology
Health Net June 2015 - Present
Xerox State Healthcare LLC December 2012 - June 2015
Xerox State Healthcare September 2011 - December 2012
Arcadian Health Plan October 2009 - January 2011
CMA Foundation 2000 - 2010
Blue Shield of California May 2009 - October 2009
BloodSource January 2007 - December 2008
Magellan Health Services November 2002 - July 2008
National Imaging Associates Inc 2002 - 2006
Blue Shield of California May 1995 - November 2002
Skills
Healthcare, Healthcare Management, Clinical Research, Utilization Management, Managed Care, Healthcare Information..., Health Policy, Disease Management, Hospitals, Cross-functional Team..., Medicaid, Medicare
Education
David Geffen School of Medicine at UCLA 1972 — 1976
MD, Medicine
Xerox State Healthcare LLC September 2015 - Present
Midtown Tap and Tearoom October 2011 - Present
CDPHP January 2014 - August 2015
CDPHP September 2012 - January 2014
Albany Country Club March 2011 - November 2012
Albany College of Pharmacy and Health Sciences March 2009 - August 2012
OCMS August 2008 - March 2009
Massachusetts General Hospital October 2005 - August 2008
Biogen Idec 2004 - 2005
Saga Holidays 2001 - 2003
Skills
Event Management, Administrative Support, Scheduling, Newsletters, Microsoft Office, Customer Service, Excel, Word, Public Relations, Customer Relations, Event Planning, Editing, Administrative..., Budgets, Process Scheduler, Fundraising, Microsoft Word, Time Management, Microsoft Excel
Education
State University of New York College at Plattsburgh 1998 — 2000
BS, 2005, Hotel, Restaurant, and Tourism Management
State University of New York College of Agriculture and Technology at Cobleskill 1995 — 1998
AAS, 1998, Travel and Resort Marketing
VCHS
Cognizant Technology Solutions August 2013 - Present
Xerox State Healthcare, LLC May 2011 - August 2013
Affiliated Computer Services - Sprint/Nextel June 2010 - May 2011
Affiliated Computer Services January 2009 - April 2009
Palm Beach County Clerk & Comptroller's Office April 2005 - December 2008
Choice Computer Solutions March 2004 - January 2006
Palm Beach County Clerk & Comptroller's Office December 2003 - April 2005
Saks Fifth Avenue July 1997 - December 2002
Skills
Leadership, Customer Service, Project Management, Interpersonal..., Training, Outlook, Technical Support, Instructional Design, Training Delivery, Performance Management, Leadership Development, Coaching, Hands-on Training, E-Learning, Staff Development, SharePoint, Team Building, Vendor Management, Change Management, Blended Learning, Call Centers, Management, Analysis, Business Analysis, Quality Assurance, Human Resources, Troubleshooting, Networking, Onboarding, Organizational..., Software Documentation, Process Improvement, Learning Management, Employee Training, Program Management
Education
Palm Beach State College 2002 — 2006
Associate of Arts
PC Professor 2002 — 2002
Certification Training
Xerox State Healthcare, LLC April 2011 - Present
Xerox State Healthcare, LLC December 2005 - April 2011
IKON Office Solutions July 2004 - December 2005
EDS, Inc. (HP) January 2004 - June 2004
NHIC, An EDS Company (HP) September 2002 - January 2004
Graybar Electric Co., Inc. July 1996 - July 2002
Department of Defense June 1986 - July 2002
Skills
Change Management, Leadership Development, Project Management, Process Improvement, Six Sigma, Team Building, Performance Management, Strategic Planning, Team Leadership, Training, Organizational..., Business Process..., Coaching, Program Management, Instructional Design, Business Analysis, Public Speaking, Management, Software Documentation, Cross-functional Team..., Business Development, Analysis, E-Learning, Distance Learning, Blended Learning, MediaWiki, Performance Consulting, Vendor Management, Operations Management, Policy, Performance Improvement, Data Analysis
Education
College of Commissioner Science
Master's degree
Community College of the Air Force
Logistics Management
Amerigroup April 2013 - Present
Xerox State Healthcare, LLC June 2012 - April 2013
Pegasystems June 2011 - May 2012
Pegasystems April 2010 - June 2011
Wipro Technologies December 2008 - April 2010
Wipro Technologies August 2008 - December 2008
Wipro Technologies December 2006 - August 2008
Skills
Pega PRPC, Websphere Proce, SOA, J2EE, WebSphere Integration..., WebSphere ESB, Healthcare, SQL, Java, Pegasystems PRPC, Architects, Core Java, Enterprise Architecture, Sun Certified Java..., Solution Architecture, Java Enterprise Edition, Websphere, Web Services, Business Process Design, WebSphere Process Server, Tomcat, JSP, DB2, Hibernate, JDBC, Enterprise Software, Servlets, WebSphere Application..., SOAP, Struts, JMS, EJB, EAI, Weblogic, Spring, JBoss Application Server, Agile Methodologies, Scrum, Oracle, PL/SQL, ESB, Ant, J2EE Application..., JSF, SDLC, XML, WebLogic, WebSphere
Education
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Computer Science
Cognosante January 2015 - Present
CNSI December 2013 - December 2014
Xerox State Healthcare, LLC July 2011 - April 2013
ACS: A Xerox Company 2007 - June 2011
ACS: A Xerox Company 2001 - 2007
MS State Veterans Home August 1998 - October 2001
Skills
Business Analysis, SDLC, Medicaid, Process Improvement, Healthcare, Requirements Gathering, Requirements Analysis, Program Management, Visio, Healthcare Information..., PMP, SharePoint, Management, Business Process..., Software Documentation
Education
University of Mississippi 1994 — 1997
BSW, Social Work with an emphasis in Public Policy
South Pontotoc High
Xerox State Healthcare, LLC July 2014 - Present
Nabavi Consulting January 2003 - Present
Library of Congress October 2011 - June 2014
Georgetown University July 2006 - October 2011
Clarion Management Resources, Inc. October 2005 - July 2006
AboveNet July 2004 - October 2005
QSU Publishing Company 2002 - 2005
Subsystem Technologies 2000 - 2001
Hayes & Associates 1998 - 2000
Mushroom Music 1989 - 1990
Skills
Perl, MySQL, Apache, Linux, PHP, CSS, JavaScript, RingoJS, Trac, Confluence, Red Hat Linux, VirtualBox, RHCE, Git, Github, Subversion, Tortoise SVN, Puppet, Active Directory, Mac OS X, Windows 7, Google Apps, Google Webmaster Tools, Google Docs, Google Groups, OS X, Security, Solaris, Servers, Web Development, Web Applications, Databases, XML, Windows Server, System Administration, AngularJS, Node.js, Bash, ColdFusion, Jenkins, Eclipse, Android SDK, Ubuntu, Zend Framework, Yeoman, Grunt, gith, Bower, PhoneGap, Java
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Computer Software Engineering
Splunk Inc. 2014 — 2014
O'Reilly School of Technology 2010 — 2014
Big Nerd Ranch 2013 — 2013
Mobile application development
Red Hat, Inc. 2007 — 2008
RHCT (Red Hat Certified Technician), GNU/Linux
Red Hat, Inc. 2007 — 2008
RHCE (Red Hat Certified Engineer), GNU/Linux
Albuquerque TVI 1994 — 1997
Northern Virginia Community College 1991 — 1993
Mt. Vernon High School 1985 — 1989
Governor's Diploma
Washington Mill Elementary 1981 — 1983
California State University, Sacramento July 2013 - Present
Punk's Computing and Photography June 2010 - Present
Xerox State Healthcare, LLC January 2011 - June 2013
Counterpoint Systems, Inc August 1994 - June 2010
Martin Marietta Services, Inc November 1992 - August 1994
Paramax Systems Corporation May 1989 - November 1992
University Center for Computer Aided Design (CSUS) January 1987 - May 1989
Skills
Photography, Portrait Photography, Sports Photography, Wedding Photography, Event Photography, Programming, Computer Science, Computer Proficiency, Software Development, Software Documentation, Software Engineering, Software Design, Software Installation, Software Quality
Education
California State University-Sacramento 1985 — 1988
Bachelor of Science, Computer Science
Xerox State Healthcare LLC February 2013 - Present
ChaseSource June 2012 - February 2013
Global Employment Solutions December 2011 - June 2012
Global Employment Solutions August 2010 - November 2011
Sinclair Consumer Metrics December 2009 - December 2010
Skills
Typing, PC, Office Equipment, Data Entry, Filing, Blogging, Editing, Fax, Administrative..., Spreadsheets, Office Management, Receptionist Duties, Wordperfect
Education
San Antonio College 2004 — 2008
Associates Degree, Liberal Arts
First Data Corporation December 2014 - Present
Xerox State Healthcare, LLC August 2014 - November 2014
Xerox State Healthcare, LLC April 2011 - July 2014
Camp Dresser & McKee Inc. (CDM) February 2004 - April 2011
CH2M HILL March 2003 - February 2004
Harland Clarke November 2001 - March 2003
Global Crossing Japan K.K March 2001 - November 2001
Alcatel-Lucent December 1996 - March 2001
Skills
Proposal Writing, Project Management, Business Development, Marketing, Facilitators, Strategic Planning, RFP, Program Management, Technical Writing, Marketing Communications, Account Management, New Business Development
Education
American InterContinental University 2004 — 2004
MBA, Marketing
Rutgers, The State University of New Jersey-New Brunswick 1992 — 1996
BS, Public Health
Xerox State Healthcare, LLC January 2010 - July 2013
Internal Data Resources (IDR) July 2009 - January 2010
Mastech January 2009 - July 2009
Wipro Technologies May 2005 - January 2009
HCL Technologies July 2004 - May 2005
Skills
Java Enterprise Edition, JMS, JDBC, Web Services, WebSphere Application..., Struts, SDLC, Weblogic, Management, Tomcat, WebSphere Process Server, Java, SOA, Websphere, Agile Methodologies, Servlets, Solution Architecture, XML, Enterprise Architecture
Education
University of Madras 1997 — 2001
Bachelore of Engineering, Electrical and Electronics Engineering
Xerox State Healthcare, LLC June 2013 - Present
Sims Recycling Solutions December 2011 - June 2013
Robert Half International February 2011 - December 2011
DealerTrack August 2004 - January 2009
LML Technologies July 1996 - August 2004
Healthcare COMPARE Corp January 1993 - July 1996
Red Wing Furniture Co. October 1989 - December 1992
Dalmo Victor January 1985 - October 1989
Dalmo Victor - Applied Technology Division of Litton January 1985 - October 1989
Skills
Agile Methodologies, Windows, Visio, XML, Cross-functional Team..., SDLC, Unix, Program Management, Oracle, Microsoft SQL Server, Process Improvement, Software Development, MS Project, Project Management, Data Analysis, SQL, Databases, .NET, Integration, Quality Assurance, C#, Management, Business Analysis, Visual Studio, Enterprise Software, Analysis, Microsoft Project
Education
Folsom Lake College 2006 — 2008
Computer Science
California State University-Sacramento 1991 — 1994
MS, Computer Science
California State University-Sacramento 1981 — 1984
BS, Computer Science
The Powers Company September 2014 - Present
Accenture August 2014 - September 2014
Xerox State Healthcare, LLC April 2013 - July 2014
Reliability Management Group (RMG) September 2012 - December 2012
Manor High School September 2011 - August 2012
Reliability Management Group (RMG) October 2008 - July 2009
Deloitte. (Aruba) February 2006 - August 2008
Coastal Oil Refinery June 2000 - July 2000
Skills
Process Improvement, Cross-functional Team..., Leadership, Management, Project Planning, Training, Business Process..., Management Consulting, Project Management, Program Management, Business Analysis, Databases, Data Analysis, Business Objects, Process Engineering, Curriculum Design, Budgets, Change Management, Performance Improvement, Risk Management, People Skills, Business Transformation, Business Strategy, Microsoft Office, Microsoft Project, Accpac, Crystal Reports, KPI Dashboards, Teaching, Academic Tutoring, Photography, Photoshop, Lightroom, Team Building, Spanish, Consulting
Education
Florida Institute of Technology 2003 — 2005
Masters, Business Administration
Florida Institute of Technology 1999 — 2003
BS, Chemical Engineering
Xerox State Healthcare LLC April 2014 - Present
Blue Shield of California October 2013 - April 2014
OptumInsight August 2011 - October 2013
HP Enterprise Services April 2005 - August 2011
HP Enterprise Services June 1994 - April 2005
Skills
HIPAA, Team Leadership, Business Process..., Marketing Strategy, Account Management, Medicaid, Customer Service, Strategic Planning, Writing, Text Editing, Online Editing, Structural Editing, Project Coordination, Performance Reviews, Reporting Metrics, Reports Analysis, Fraud Detection, Data Analysis, Executive Reporting, Business Analysis, Process Improvement, Business Process, Business Objects, Healthcare Information..., Training, Team Building, Metrics, Coaching, Performance Metrics, Analysis, Access, Healthcare, Business Development, Virtual Teams, Business Process Mapping, Program Management, Vendor Management, PMP, SharePoint, Operations Management, Human Resources, End User Training, Project Plans, Resource Management, Production Support, SnagIt, Management, Business Requirements
Education
California State University-Sacramento
Bachelor of Arts (BA), Journalism
Xerox State Healthcare, LLC February 2010 - December 2014
Affiliated Computer Services February 2008 - February 2010
Affiliated Computer Services August 2005 - February 2008
Concera Corporation November 2001 - August 2005
Skills
Analysis, Business Analysis, Process Improvement, Management, Business Process..., Essbase, Variance Analysis, Professional Judgement..., Financial Analysis, Financial Modeling, Visio, Budgets, Forecasting, PeopleSoft, Hyperion Enterprise, Vendor Management, Finance, Accounting, Business Intelligence, Financial Reporting, Sarbanes-Oxley Act, Risk Management, Access, Managerial Finance, Leadership, Microsoft Excel, Microsoft Office, Insurance
Education
Barry University
Bachelor's degree
Xerox State Healthcare, LLC December 2008 - Present
Skills
Project Management, Process Improvement, Operations Management, Operations...
Education
Providence College
Bachelor of Science (B.S.), Health Services Administration
Xerox State Healthcare, LLC September 2014 - Present
FOCUS Film Festival June 2014 - October 2014
Okizu June 2013 - September 2014
SFinvest October 2008 - August 2014
Tuscia Times February 2013 - May 2013
FOCUS Film Festival June 2012 - November 2012
Okizu August 2009 - September 2012
Skills
Social Media, Press Releases, Public Relations, Journalism, Event Planning, Photoshop, Leadership, Facebook, Fundraising, News Writing, Feature Articles, Nonprofits, Advertising, Feature Writing, Social Media..., HTML + CSS, Writing, HTML, Time Management, Team Leadership, Organization, Broadcast Writing, Writing for Online, AP Style, Broadcast Journalism, MMIS, Project Management, Agile Methodologies
Education
California State University-Chico 2009 — 2013
Bachelor of Arts (BA), Journalism with an option in Public Relations, 3.12 GPA
Università degli Studi della Tuscia 2013 — 2013
Journalism with an option in Public Relations
Xerox State Healthcare, LLC February 2012 - May 2015
NJ Div of Medical Assistance & Health Services February 2002 - January 2012
NJ Department of Human Services 1998 - 2002
Skills
Government Affairs, Issues Management, Strategic Planning, Government Relations, Public Policy, Politics, Political Campaigns, Strategic Communications, Public Speaking, Media Relations, Fundraising, Policy Analysis, Non-profits, Policy, Contract Negotiation, Executive Management, New Business Development, Negotiation, Budgets, Government, Management Consulting, Public Relations, Management, Nonprofits, Organizational..., Project Planning, Strategy, Proposal Writing, Program Management, Training, Event Management, Leadership, Event Planning, Leadership Development, Business Development, Sales, Process Improvement, Team Building, Project Management, Marketing
Education
University of Pennsylvania
Masters, Governmental Administration
IDR March 2010 - May 2015
Xerox State Healthcare, LLC 2008 - 2015
Skills
Software Project..., SDLC, Management, SQL, PMP, Requirements Analysis, Database Administration, Leadership, Vendor Management, DB2, Software Development, Integration, Business Analysis, Databases, Business Intelligence, Microsoft SQL Server
Education
Covenant College 1986 — 1988
Bachelor of Science (BS), Organizational Behavior Studies
Chattanooga State Community College 1978 — 1984
Associate of Science (AS), Computer Science
Xerox State Healthcare, LLC October 2013 - Present
Community Options Residential Services February 2012 - January 2014
Private Employer July 2011 - March 2013
Sears, Roebuck and Co. August 2010 - January 2012
Education
Post University 2010 — 2012
Bachelors of Science, Computer and Information Sciences, General
Naugatuck Valley Community College 2008 — 2010
Associates, Computer and Information Sciences, General
Xerox State Healthcare, LLC August 2014 - Present
Xerox State Healthcare, LLC December 2012 - August 2014
Xerox State Healthcare, LLC (ACS was acquired by Xerox) January 2011 - December 2012
Xerox State Healthcare, LLC (ACS was acquired by Xerox) November 2005 - January 2011
Quintiles Laboratories 2000 - 2004
Accenture (Andersen Consulting) 1997 - 2000
Grady Health System 1992 - 1997
Grady Health System 1991 - 1992
Grady Health System 1988 - 1990
Education
Georgia State University
MBA - MHA, Health/Health Care Administration/Management
St. Norbert College
BBA, Business Administration, Management and Operations
Xerox State Healthcare, LLC October 2011 - January 2015
Skills
Requirements Gathering, Business Requirements, Vendor Management, SharePoint, Process Improvement, Software Documentation, Requirements Analysis, Microsoft Technologies, Technical Writing, Information Technology, Quality Assurance, Quality Improvement, Business Analysis, Training
Education
Holmes Community College 2006 — 2008
Associate of Science (AAS) in Computer Networking, Computer Network Support
Jackson State University 1988 — 1992
Bachelor's of Science, Communications
Xerox State Healthcare, LLC April 2010 - Present
Skills
Visio, Business Process, Requirements Analysis, SharePoint, Change Management, Business Analysis, Vendor Management, Software Documentation, Management, Process Improvement, Testing, SDLC, Project Planning, PMP, Program Management
Education
University of Maryland University College 2007 — 2010
BS, Business Administration and Pyschology, 3.5
Xerox State Healthcare, LLC November 2014 - Present
Madison Management Services, LLC January 2013 - November 2014
UMass Boston August 2012 - December 2013
Madison Management Services, LLC April 2011 - January 2013
Demand Media December 2010 - June 2011
Scotch Plains Fanwood Board of Education October 2010 - April 2011
Vector Marketing May 2010 - August 2010
The College at Brockport January 2010 - April 2010
Skills
Writing, Editing, Press Releases, Marketing Communications, PowerPoint, Microsoft Word, Training, Research, Teaching, Microsoft Office, Communication, Event Planning, Leadership, Public Speaking, Social Media
Education
University of Massachusetts Boston 2012 — 2013
Master of Arts (M.A.), English
State University of New York College at Brockport 2007 — 2010
Bachelor of Arts, English; Creative Writing; Communication Studies
Scotch Plains Fanwood High School 2003 — 2007
Actium Consulting September 2015 - Present
Cognizant Technology Solutions September 2014 - September 2015
Xerox State Healthcare, LLC November 2011 - September 2014
Coventry Health Care April 2011 - November 2011
California Independent System Operator July 2010 - November 2010
California Independent System Operator March 2008 - July 2010
California Independent System Operator July 2005 - March 2008
California Independent System Operator June 2000 - July 2005
California Independent System Operator December 1997 - May 2000
Lockheed Martin Information Technology February 1997 - December 1997
Skills
Project Management, PMP, PMO, Project Planning, MS Project, Information Technology, Business Analysis, Business Process..., Business Process..., Requirements Management, Change Management, Risk Management, Team Leadership, Team Facilitation, Software Development..., SDLC, End User Training, Quality Management, Contract Negotiation, Energy, Security, Project Delivery, Call Center, Corporate Compliance, Compliance, Requirements Analysis, Troubleshooting, Budget, Enterprise Software, Software Documentation, Leadership, Testing, Call Centers, Process Improvement, Management, Program Management, Cross-functional Team..., Quality Assurance, Business Intelligence, Budgets, Microsoft Project
Education
Capella University 2006 — 2008
Masters of Business Administration (MBA), General Business Administration
University of Phoenix 2002 — 2005
Bachelor of Science in Information Technology (BSIT), Business Systems Analysis
Xerox
Xerox Lean Six Sigma (LSS) 2.0
MoreSteam University
Xerox Lean Six Sigma Service Green Belt
Juran Institute 2008 — 2010
Business Process Analysis
California ISO Academy 2006 — 2008
Electricity Markets
Accenture October 2013 - Present
Xerox State Healthcare, LLC February 2011 - October 2013
Xerox State Healthcare, LLC May 2005 - January 2011
Xerox State Healthcare, LLC October 2001 - April 2005
Softech Communications September 2000 - September 2001
Skills
Requirements Analysis, SDLC, Vendor Management, Process Improvement, Business Analysis, Program Management, RFP, Government Proposals, Proposal Writing, Software Project..., Medicaid, Strategic Partnerships, Capture Management, Cross-functional Team..., Project Management, Management Consulting, Strategic Leadership, Thought Leadership, Business Development, Leadership, SaaS, Healthcare, Outsourcing, Change Management, CRM, Executive Management, Consulting, Strategy, Analysis, Management, Business Process..., Business Process, PMP, Security
Education
Bellevue University 2004 — 2006
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Capital One February 2015 - Present
Xerox Government Healthcare November 2014 - February 2015
Xerox State Healthcare, LLc July 2014 - November 2014
Convergys Corporation March 2009 - October 2013
Convergys June 2006 - March 2009
Convergys November 2003 - May 2006
Winn Dixie Stores March 2003 - November 2003
Law Office March 2002 - March 2003
First Union National Bank August 2000 - March 2002
Eckert & Smith P January 1998 - July 2000
Skills
Software Documentation, Analysis, Project Management, Visio, Training, Management, Outsourcing, Training Delivery, Business Process, Research, Microsoft Excel, Call Center, Cross-functional Team..., Customer Service, Budgets, Vendor Management, Recruiting, Call Centers, Process Improvement
Education
Florida Community College at Jacksonville 1997 — 2000
Associate Science, Business Management
Florida Community College at Jacksonville 1997 — 2000
AA, Business Administration and Management; General Education
myMatrixx November 2014 - Present
Advocare September 2010 - Present
Town Lake Group June 2008 - Present
NFIB May 2014 - November 2014
Xerox State Healthcare, LLC December 2011 - May 2014
The University Of Texas System February 2007 - December 2011
Texas Mutual Insurance Company June 2003 - December 2006
GENEX Services, Inc. January 2002 - June 2003
Resource Opportunity Inc. June 1999 - December 2002
Access Vocational Services, Inc. March 1997 - May 1999
Skills
Quality Assurance, Business Development, Account Management, Project Management, Medicaid, Strategic Planning, Operations Management, Claim, Financial Analysis, Case Managment, Program Management, Property & Casualty..., Workers Compensation, Healthcare, Market Research, Wellness, Supplements, Health, Nutrition, Marketing, Claims Management, Insurance, Policy, Analysis, Data Analysis, Strategy, Management, Training, Risk Management, Sales, Leadership Development, Coaching, Team Building, Process Improvement, Case Management, Executive Management, Leadership, Staff Development, Small Business, Public Speaking, Nonprofits, Organizational..., Customer Service, Employee Benefits, Event Planning, Fundraising
Education
The University of Texas at Austin 1997 — 1999
Master of Education, Rehabilitation Counseling
Texas A&M International University 1995 — 1997
Bachelor of Education, Elementary Education
Xerox State Healthcare LLC August 2015 - Present
Population Health IT (PHIT) at Aetna May 2014 - July 2015
HP Enterprise Services April 2012 - April 2014
ACS, a Xerox Company February 2011 - July 2012
ACS Healthcare Solutions April 2009 - January 2011
Fannie Mae September 2006 - August 2008
Freddie Mac May 2005 - August 2006
Skills
ClearQuest, SDLC, User Acceptance Testing, Rational Rose, Business Requirements, IT Strategy, Visio, Systems Analysis, Software Documentation, Rational XDE, Software Project..., Requirements Analysis, Requirements Gathering, Management, Vendor Management, Integration, Business Analysis, Testing, Quality Center, PMP, System Testing, Business Process, Test Cases
Education
North Carolina State University 2001 — 2003
Masters, Computer Engineering
Bharathiar University 1997 — 2001
BE, Electrical and Electronics Engineering
CT Department of Social Services January 2012 - Present
Xerox State Healthcare, LlC September 2013 - February 2015
State of CT January 2007 - December 2011
City of Hartford 2006 - 2007
Cigna 1998 - 1999
Skills
Program Management, Project Management, Strategic Planning, Governance, Project Planning, Change Management, Process Improvement, Program Development, Non-profits, Government, Budgets, Grant Writing, Community Development, Team Leadership, Project Portfolio..., Community Outreach, Risk Management, Fundraising, Analysis, Team Building, PMO, Policy, Business Process..., Vendor Management, Leadership, IT Strategy, Nonprofits
Education
Cambridge College 1987 — 1991
Business Administration and Management, General
Cognizant Technology Solutions August 2013 - Present
Xerox State Healthcare, LLC June 1976 - July 2013
Consultec Inc 1976 - 1999
Bendix Home Systems 1975 - 1976
Insurance Systems of America (ISA) 1974 - 1975
Integrated Systems Inc (ISI) 1972 - 1974
Skills
Requirements Analysis, Testing, Programming, SQL, Software Development, SDLC, Systems Analysis, Software Project..., Enterprise Architecture, ITIL, Business Intelligence, Business Analysis, SharePoint, Architecture, Visio, Agile Methodologies, Requirements Gathering, Security, MS Project, Process Improvement, Integration, DB2, Microsoft SQL Server, SOA, PMP, Solution Architecture, Data Center, Management, Data Warehousing, IT Strategy, Business Process, UML, Vendor Management, Business Requirements, Agile Project Management, Databases, Scrum, Oracle, Microsoft Project, Architectures
Education
Georgia State University 1975 — 1976
MBA, management
Georgia Institute of Technology 1970 — 1972
MS ICS, Information and Computer systems
Uniwersytet Wrocławski 1967 — 1969
Bachelor of Science (BS), mathematics
III LO
III LO
III LO
Xerox State Healthcare, LLC April 2012 - Present
State & Local Government Contract Specialists October 2008 - Present
State of California October 2009 - November 2011
MultiState Associates October 2002 - May 2008
EDS Corp June 1993 - July 2002
Information Technology Association of America August 1989 - August 1993
TechAmerica 1989 - 1993
Congress June 1987 - June 1989
Skills
Proposal Management, Proposal Coordination, Government Proposals, Government Relations, Grassroots Advocacy, Coalition Development, Non-profit Experience, Government Contracting, B2G, State Government, Contract Management, Proposal Writing, Strategy, Government, Business Development, Government Procurement, Legal Writing, Management, Negotiation, Policy Analysis, Project Management, Program Management, Public Speaking, Nonprofits
Education
Syracuse University College of Law 1985 — 1988
JD/MPA, Govt Reg. of IT/Telecom
Syracuse University 1986 — 1988
MPA, Public Administration
Drexel University 1981 — 1985
BA, History Political Science
Troop 696, Philadelphia
Xerox State Healthcare, LLC September 2011 - Present
ACS, a Xerox Company September 2010 - September 2011
CSC September 2009 - September 2010
ACS Government Healthcare Solutions February 2008 - October 2009
Office of the Governor, Division of Medicaid July 1998 - January 2008
Skills
Requirements Analysis, Business Analysis, PMP, Process Improvement, Systems Analysis, SDLC, Software Documentation, Medicaid, Managed Care, Medicare, Data Analysis, Business Requirements, SharePoint, Analysis, Requirements Gathering, Healthcare Information..., Healthcare, Project Management, Management, Vendor Management, IT Strategy, Change Management, Business Process..., PMO, Business Process, Integration, Visio, Software Project..., Testing, Program Management, Business Intelligence
Education
University of Mississippi 1975 — 1979
Xerox State Healthcare, LLC May 2010 - Present
ACS 2003 - May 2010
Office of Governor Gray Davis 2000 - 2003
Debra Gravert for State Assembly 2000 - 2000
Radisson Hotel and Suites 1997 - 2000
Skills
Program Management, Management, Analysis, Vendor Management, Business Process..., Accounting, Business Analysis, Community Outreach, Employee Training, Fundraising, Process Improvement, Project Management, Proposal Writing, Quality Assurance, SDLC, Security, Software Documentation
Education
University of Phoenix 2007 — 2008
Associate of Arts, Business
Cognizant Technology Solutions January 2015 - Present
Cognizant Technology Solutions July 2013 - Present
Xerox State Healthcare, LLC May 2012 - April 2013
HCA December 2011 - May 2012
The Methodist Hospital System June 2011 - August 2011
Vickery Hall May 2009 - May 2011
St. Jude Up 'til Dawn Executive Board August 2008 - May 2011
Home Health Equipment Inc August 2009 - January 2011
Clemson Academic Success Center August 2009 - December 2010
Gwinnett Medical Center August 2006 - December 2006
Skills
Hospitals, Public Speaking, Healthcare Information..., Healthcare, Process Improvement, Financial Analysis, SharePoint, Healthcare Industry, Healthcare Management, EMR, Data Analysis, Project Management, HIPAA, Strategic Planning, Microsoft Excel, EHR, Leadership, PowerPoint, Revenue Cycle, Budgets, Marketing, Research, Access, Management, Strategy, Analysis, Cross-functional Team..., Financial Modeling, Business Strategy
Education
Vanderbilt University - Owen Graduate School of Management 2011 — 2013
MBA, Healthcare. Operations, Human and Organizational Performance
Clemson University 2007 — 2011
Bachelor of Science, Management, 4.0 out of 4.0
The Admin Attendant May 2015 - Present
Xerox State Healthcare, LLC May 2011 - August 2015
Physicians for Peace August 2005 - December 2010
Skills
Social Media, Process Improvement, Business Analysis, Business Process, Project Management, Management, Microsoft Office, Service Delivery, Documentation, Leadership, Program Management, Requirements Analysis, Vendor Management, SDLC, Software Documentation, Team Leadership, Analysis, SharePoint, PMO, Microsoft Project Server, MS Excel Pivot Tables, Microsoft Excel, Fieldglass, SharePoint..., Raiser's Edge, Spinning, Physical Health, Fitness Instruction, Network Diagrams, Trend Forecasting, Business Process...
Education
ECPI University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Norfolk State University 2000 — 2003
Bachelor of Business Administration (B.B.A.), Computer Science
Fifth Third Bank April 2014 - Present
CGI January 2013 - March 2014
Xerox State Healthcare, LLC November 2011 - January 2013
Policy Studies May 2010 - November 2011
Curam Software January 2008 - February 2010
Curam Software April 2006 - January 2008
First Data Corporation 2002 - 2006
First Data Corporation 1999 - 2002
First Data Corporation 1997 - 1999
Skills
Sales, Product Marketing, Marketing Strategy, SaaS, COTS, Business Development, Product Management, Enterprise Software, Sales Operations, Management, Strategic Partnerships, Strategy, Professional Services, Solution Selling, CRM, Program Management
Education
Miami University
Bachelor of Business Administration (BBA), Marketing
Xerox State Healthcare, LLC March 2010 - Present
First Health 2003 - March 2010
First Health Services 2000 - 2009
First Health Services 2000 - 2009
Skills
PMP, Healthcare Information..., Project Management, PMO, Project Portfolio..., Business Analysis, Process Improvement, Integration, Visio, SDLC, Project Planning, Analysis, PMI, Program Management, Vendor Management, SharePoint, Training, Business Process, Leadership, Management, Budgets, Requirements Analysis, Software Project..., Change Management, Risk Management, Scrum, Requirements Gathering, Information Technology
Education
Old Dominion University 1978 — 1982
Bachelor of Science (BS), MIS
Floyd E. Kellam High School 1975 — 1978
Xerox State Healthcare, LLC November 2006 - Present
Trinity Hospice 2005 - August 2006
Pharmaceuticals March 1999 - December 2005
Mississippi Baptist Health Systems 1998 - 1999
Skills
Managed Care, Healthcare, Medicaid, Process Improvement, Customer Relations, Documentation, Analysis, Microsoft Office, Contract Negotiation, Pharmaceuticals, Negotiation, Market Research, Supervisory Skills, Consultative Selling, Sales Management, PMP, Project Management, Software Documentation, Requirements Gathering, Pharmaceutical Industry, Business Analysis, Pharmaceutical Sales, Management, Sales, Hospitals, Training, Team Building, Pharmacy, Marketing, Cardiology, Pharmacy Benefit..., Leadership, Proposal Writing, Healthcare Industry, Vendor Management, Presentations, Team Leadership, Business Development, Account Management, Data Analysis, Healthcare Information..., Strategic Planning, Change Management, Supply Chain Operations, Written & Oral..., Contract Management, Diabetes, Medical Devices, Operations Management, Visio
Education
Liberty University 2011 — 2013
Masters of Arts in Management and Leadership, Project Management, 4.0
Millsaps College 1993 — 1997
B.S. Chemistry, Biochemistry, Psychology
Hillcrest 1987 — 1993
Infinite Computer Solutions May 2015 - Present
Xerox State Healthcare, LLC February 2009 - May 2015
ACS, a Xerox Company January 1999 - March 2012
Consultec 1983 - 1999
Skills
SDLC, Requirements Analysis, Systems Analysis, Business Analysis, Software Project..., Enterprise Architecture, Requirements Gathering, PMP, Solution Architecture, SharePoint, SQL, Vendor Management, Disaster Recovery, Software Development, Data Warehousing, Visio, Integration, IT Strategy, Business Intelligence, SOA, Business Process, PMO, IT Management, Business Requirements, Agile Project Management, ITIL, Agile Methodologies, Business Process..., Project Portfolio..., Oracle, Testing, DB2, IT Service Management, User Acceptance Testing, Data Modeling, Scrum, ETL, Software Documentation, Enterprise Software
Education
Emory University
BS, Mathematics and Physics
Emory University
Bachelor of Science (B.S.), Mathematics
Xerox State Healthcare, LLC August 2011 - January 2014
First Health Services August 2005 - September 2010
SunTrust Robinson Humphrey 1991 - 2005
Wheat First Butcher & Singer 1983 - 1991
Skills
Managed Care, Medicaid, Healthcare, Financial Analysis, Financial Modeling, HIPAA, Medicare, Process Improvement, Healthcare Information..., Strategic Planning, Executive Management, Healthcare Industry, Business Analysis, Analysis, Healthcare Management, Vendor Management, Health Insurance, Software Documentation, Team Building, Business Process...
Education
The College of William and Mary 1971 — 1975
BBA, Accounting
The College of William and Mary - The Mason School of Business 1971 — 1975
BBA, Accountimg
Georgia State University
MHA, Health Administration
CGI July 2014 - Present
Xerox State Healthcare, LLC October 2007 - July 2014
ICT Group July 2006 - October 2007
Cingular March 2005 - March 2006
Cingular December 2003 - March 2005
Cingular June 2002 - December 2003
Cingular August 2001 - June 2002
Cingular May 2000 - August 2001
Skills
Workforce Management, ACD, Call Routing, Call Center, Avaya, IEX, Aspect, Outsourcing, Customer Experience, Vendor Management, Forecasting, Strategic Planning, Analytics, Creative Problem Solving, Virtual Teams, Team Building, Performance Management, Process Improvement, Technical Training, Instructional Design, Team Management, Customer Service, Client Interfacing, Budget Analysis, Deployment Planning, Process Engineering, Payroll Processing, Call Centers, Business Process..., Training, Call Center Development, SharePoint, Coaching, Requirements Analysis, Capacity Planning, Presentation Development, IVR, Customer Satisfaction, CRM, Service Delivery
Education
Bellevue University
Bachelors of Science, Human and Social Services Administration
Xerox State Healthcare, LLC April 2013 - Present
Campbell Soup Company December 2007 - April 2013
SupHerb Farms March 2002 - December 2007
Credit Acceptance September 2000 - December 2001
Complete Personnel, Inc February 1998 - August 2000
Skills
Microsoft Office, SAP, Quickbooks, Oracle, Financial Reporting, Variance Analysis, Cost Accounting, Revenue Recognition, General Ledger, Financial Accounting, Internal Controls, Accounts Receivable, Sarbanes-Oxley Act, Financial Analysis, Account Reconciliation, Financial Statements, US GAAP, Forecasting, Cash Flow, Balance Sheet, Accounting, Analysis, Expenses, Accruals, Tax, SAP R/3, Finance, Inventory Management, Financial Forecasting, Internal Audit, Cash Flow Forecasting, Strategic Financial..., Management Accounting, Cross-functional Team..., Payroll, Auditing, GAAP, Accounts Payable, QuickBooks, Hyperion Enterprise, P&L, Sarbanes-Oxley, Journal Entries, Financial Audits
Education
Kansas State University
University of Windsor
Bachelor's Degree
Xerox State Healthcare, LLC January 2010 - Present
ACS November 2001 - January 2010
Keane October 1999 - November 2001
SriSoft Corporation August 1998 - August 1999
Service Merchandise May 1996 - August 1998
Verizon November 1988 - August 1992
United States Air Force October 1977 - August 1988
Skills
PMP, Project Management, Information Technology, Medicaid, SDLC, Lean Six Sigma, Program Management, Software Development, Process Improvement, Change Management, Proposal Writing, Government Proposals, Pharmacy Claims..., Medicaid Drug Rebate, Pharmacy, Adjudication, Vendor Management, Analysis, Integration, ITIL, Requirements Gathering, IT Management, Systems Analysis, SQL, Databases, Outsourcing, Quality Assurance, Visio, Data Warehousing
Education
The University of Texas at San Antonio 1976 — 1978
BS, Math, Computer Science, and Systems Design
Auburn University at Montgomery 1973 — 1975
pre-med
Xerox State Healthcare, LLC July 2008 - Present
Xerox State Healthcare, LLC 2008 - 2012
ACS July 2008 - June 2011
PMSI 1990 - 2001
Skills
Medicaid, Pharmacy Benefit..., Healthcare, Healthcare Information..., Mail Order Pharmacy, Pharmacy, Managed Care, HIPAA, Informatics, Medicare, Healthcare Industry, Healthcare Management, Process Improvement, Clinical Research, Pharmaceutical Industry, Healthcare Consulting
Education
University of Florida at Gainesville 2009 — 2011
Doctor of Pharmacy (Pharm.D.), Pharmacy
Florida Agricultural and Mechanical University 1988 — 1991
Bachelor of Science (B.S.), Pharmacy
Xerox Business Services December 2013 - Present
Xerox State Healthcare, LLC 2003 - November 2013
BellSouth International 1998 - 2003
ERA 1995 - 1998
Riverwood Espana, SA 1992 - 1995
Hawker Siddeley Group, Plc 1987 - 1992
Skills
Process Improvement, Operations Management, Business Development, Business Analysis, Strategic Planning, Project Management, Vendor Management, Start-ups, Leadership, Competitive Analysis, Training, Program Management, Management, Cross-functional Team..., Team Building, Supply Chain
Education
IESE Business School 1994 — 1995
PDD, Executive Development
University of Nebraska at Omaha
Bachelor’s Degree, Accounting
University of South Carolina - Darla Moore School of Business
Master’s Degree, International Business
Xerox State Healthcare LLC December 2001 - Present
Affiliated Computer Services Government Healthcare Solutions December 2001 - September 2012
CSC Consulting October 1998 - June 2001
Skills
System Testing, JAD, Requirements Gathering, SDLC
Education
Georgia Institute of Technology 1993 — 1998
Bachelor, Industrial and Systems Engineering
Marrone Bio Innovations May 2013 - Present
Xerox State Healthcare, LLC April 2012 - May 2013
Citizens Bank of Northern California September 2008 - March 2012
The McClatchy Company October 2007 - September 2008
Placer Sierra Bank June 2005 - October 2007
Ernst & Young January 2002 - June 2005
Skills
Financial Analysis, Risk Management, Sarbanes-Oxley Act, Financial Reporting, Accounting, SEC filings, Cash Management, Finance, Internal Controls, General Ledger, Managerial Finance, US GAAP, Banking, Internal Audit, Auditing, Financial Accounting, CPA, Revenue Recognition, Cost Accounting, SEC Filings
Education
California State University-Sacramento 1998 — 2001
Bachelor of Science (BS), Business/Accounting
Xerox State Healthcare, LLC July 2015 - Present
Xerox State Healthcare, LLC August 2013 - June 2015
Xerox State Healthcare, LLC February 2010 - July 2013
The ISOD Network at HPU 2012 - 2013
Xerox State Healthcare, LLC April 2008 - February 2010
Ocean Concepts 1997 - 2010
Affiliated Computer Services December 2006 - March 2008
US Navy 1981 - 2002
Skills
Process Improvement, Management, Vendor Management, Business Analysis, Change Management, Business Process..., Team Building, Training, Call Centers, Program Management, Human Resources, Software Documentation, Operations Management, Analysis, Leadership, Team Leadership, Cross-functional Team..., CRM, Outsourcing, Project Management, Team Management, Business Process, Strategy, Business Development, Performance Management, Budgets, Banking, Risk Management, Strategic Planning, Project Planning, Account Management, Data Analysis, Integration, Business Strategy, Business Intelligence, PMP, SDLC, Requirements Gathering, PMO, Project Portfolio..., Management Consulting, Software Project..., IT Management, Requirements Analysis, ITIL, Medicaid
Education
Hawaii Pacific University 2010 — 2012
MAOC, Organizational Change and Development
University of Phoenix 2005 — 2007
MBA, Business
PMI
PMP, Project Management
KCC
Central Valley HS
Xerox State Healthcare, LLC May 2015 - Present
UC Davis Extension October 2014 - May 2015
Intel Corporation September 2012 - January 2014
Intel Corporation April 2005 - September 2012
Intel Corporation June 1980 - April 2005
Skills
Process Improvement, Cross-functional Team..., Product Management, Program Management, Semiconductors, Product Marketing, Go-to-market Strategy, Business Development, Project Management, Integration, Business Intelligence, Competitive Analysis, Product Development, Start-ups, Vendor Management, Strategic Partnerships
Education
University of Phoenix 1993 — 1996
BS/BS, Business Information Systems
University of California, Davis
Paralegal Certification
Xerox State Healthcare, LLC July 2015 - Present
Xerox Services; Xerox State Healthcare, LLC January 1995 - Present
ACS January 2012 - July 2015
Xerox Services January 2012 - July 2015
Affiliated Computer Services January 2012 - January 2013
ACS Healthcare Solutions July 2010 - January 2012
ACS October 2007 - June 2010
ACS State Healthcare, LLC July 2000 - September 2007
Consultec, Inc January 1995 - July 2000
Norfolk Southern Railroad February 1993 - January 1995
Skills
PMP, Requirements Gathering, SharePoint, Cognos, Project Management, COBOL, Process Improvement, User Acceptance Testing, Business Process..., Data Warehousing, Business Intelligence
Education
Georgia State University 1988 — 1991
MBA, Decision Science
Auburn University 1983 — 1987
BS, Electrical Engineering
Xerox State Healthcare LLC Communications/Public RelationsXerox State HealthcareFebruary 2001 - Present
Education
State University of New York College at Oneonta
Bachelor of Science (B.S.)
Tufts University
Master of Science (MS)
Xerox State Healthcare, LLC April 2012 - Present
Xerxo State Healthcare, LLC October 2005 - April 2012
Neighborhood Health Plan of Rhode Island January 1997 - June 2005
Massachusetts Division of Medical Assistance May 1994 - January 1997
IHHS 1991 - 1993
Skills
Healthcare, HIPAA, Process Improvement, Healthcare Information..., Access, Analysis, Policy, Microsoft Office, Government, Medicaid, Data Analysis, Grant Writing, Program Management, Healthcare Management, Public Health, Program Evaluation, Change Management, EMR, Health Policy, Quality Assurance, Policy Analysis, EHR, Project Management
Education
University of Rhode Island 1978 — 1982
Bachelor of Arts (BA), Political Science and Government
Xerox State Healthcare LLC May 2011 - Present
Scottrade November 2006 - April 2009
Blue Cross Blue Shield of Louisiana May 1992 - May 2004
Education
Northwestern State University 1986 — 1990
Bachelor of Science (B.S.), Computer and Information Sciences, General
Verizon Wireless September 2014 - Present
Xerox State Healthcare, LLC June 2013 - September 2014
Self Employed March 2011 - June 2013
Encadria Staffing Solutions LLC July 2008 - February 2009
Travelers Insurance January 2008 - May 2008
First Horizon Insurance Agency, Inc. January 2006 - January 2008
The Hanover Insurance Group August 2002 - January 2006
Liberty Mutual Insurance May 2001 - July 2002
US Army August 1983 - July 1987
Skills
Property & Casualty..., Personal Lines Auto, World Class Customer..., Sales, Data Entry, Umbrella Insurance, Claim, Customer Retention, New Business Development, Professional Liability, Account Management, Homeowners, Leadership, Customer Service
Education
Oglethorpe University 2004 — 2006
B.A., Communications, Politics
Henry Ford Community College 1995 — 2000
A.A., Liberal Arts
Wayne Fueling Systems December 2014 - Present
Affinit, LLC December 2013 - Present
Private May 2013 - December 2013
Xerox State Healthcare, LLC December 2012 - April 2013
Epicor Software Corporation May 2010 - November 2012
Coventry Health Care April 2006 - April 2010
Skills
Sarbanes-Oxley Act, Accounting, Sarbanes-Oxley, GAAP, Financial Reporting, General Ledger, Financial Analysis, Variance Analysis, Internal Controls, Account Reconciliation, CPA, Auditing, Accounts Payable, Accounts Receivable, Payroll, Inventory, Fixed Assets, Intangibles, Project Management, Process Improvement
Education
Park University- Austin 2001 — 2003
BS Accounting, Financial Management
Concordia University Texas 1999 — 2001
BA Bus Mgmt, Business/Accounting
Xerox State Healthcare, LLC March 2012 - Present
ACS, a Xerox Company September 2007 - February 2012
Affiliated Computer Services September 2003 - September 2007
Verizon Data Services September 2000 - December 2002
GTE Data Services / Verizon Data Services September 1998 - September 2000
GTE Data Services July 1995 - September 1998
GTE Data Services September 1991 - July 1995
IBM February 1989 - September 1991
Skills
Process Improvement, Budgets, Forecasting, Operations Management, Visio, Financial Reporting, Financial Modeling, Training, Project Management, Microsoft Excel, CRM, Project Planning, Procurement, Management, Program Management
Education
University of South Florida 1988 — 1991
MBA, Accounting
Lakeland College 1975 — 1979
BA, Business Administration
Xerox State Healthcare, LLC October 2014 - Present
Xerox State Healthcare, LLC February 2010 - October 2014
ACS, a Xerox Company January 2008 - February 2010
ACS, a Xerox Company April 2002 - January 2008
ACS, a Xerox Company January 2002 - April 2002
Skills
Provider Enrollment, Medicaid, HIPAA, Healthcare Information..., Requirements Gathering, Process Improvement, Visio, SDLC, Software Documentation, Business Requirements, PMP, Business Analysis, Requirements Analysis, Systems Analysis, SharePoint, Program Management
Education
St. Louis Community College
Tarrant County Community College
Xerox State Healthcare LLC November 2008 - June 2014
Arapahoe County Department of Human Services November 2007 - September 2008
ACS, Inc November 2002 - September 2007
ACS, Inc, via Today's Staffing April 2002 - November 2002
Colorado Department of Public Health and January 1998 - September 1999
University of Colorado September 1995 - June 1997
Skills
Writing, Editing, Creative Writing, Proofreading, Creativity, Humor, Microsoft Word, Microsoft Excel, Critical Thinking, MMIS, Medicaid, Technical Writing, Technical Documentation, SharePoint, Content Management, Healthcare Information..., State Government, Literature, American History, Political Science, Philosophy, Business Requirements, Requirements Gathering, SDLC, Quality Assurance, MS Project, Business Analysis, Program Management, Visio, Microsoft Project, Process Improvement, Requirements Analysis, Business Process..., Software Documentation, Software Project...
Education
University of Colorado Denver 1992 — 1994
MA, American History, American Literature
Metropolitan State University of Denver 1989 — 1992
BA, History, Political Science
Xerox State Healthcare, LLC January 2004 - Present
US Army 1976 - 1985
Skills
Vendor Management, Human Resources
Education
Colorado Technical University 2011 — 2012
Bachelor of Science, Business Administration, Freshman
BerryDunn Government Consulting Group March 2014 - Present
Xerox State Healthcare, LLC June 1995 - February 2014
Regions Hospital May 1988 - June 1995
The Cornelius Company May 1980 - June 1995
Skills
Requirements Gathering, Visio, Business Analysis, Requirements Analysis, SDLC
Education
Hennepin Technical College 1995 — 1995
None, Computer Systems Networking and Telecommunications
Century College 1975 — 1978
None, Management Information Systems, General
Xerox State Healthcare LLC September 2011 - Present
Skills
Process Improvement, Service Delivery, Leadership, Project Management, Team Leadership, Business Analysis, Change Management, Customer Service, Microsoft Office
Education
Maxine Waters Employment Preparation Center 2013 — 2013
Certification, Nursing Assistant/Aide and Patient Care Assistant/Aide
Xerox State Healthcare, LLC August 2014 - Present
TMHP / Xerox June 2011 - July 2014
Computer Sciences Corporation May 1999 - June 2009
KPMG August 1995 - May 1999
Skills
Finance, Financial Analysis, Financial Modeling, Financial Reporting, Financials, Forecasting, Internal Controls, Sarbanes-Oxley Act, Variance Analysis
Education
St. Edward's University 1995 — 1997
MBA
St. Edward's University 1992 — 1995
BBA, Accounting
State of Montana December 2014 - Present
Xerox State Healthcare, LLC February 2013 - December 2014
Xerox State Healthcare, LLC September 2011 - May 2013
State of Wyoming June 2006 - September 2011
State of Wyoming April 2004 - June 2006
Education
Art Institute of Colorado 1994 — 1995
Associate, Culinary Arts
North Dakota State University 1979 — 1983
Bachelor's, Food & Nutrition
Xerox State Healthcare, LLC March 2004 - Present
Express Scripts January 2003 - November 2003
Managed Pharmacy Benefits, Inc. A Cardinal Health Company June 2000 - December 2002
Education
St. Louis College of Pharmacy 1993 — 1999
Doctor of Pharmacy (Pharm.D.)
Xerox State Healthcare, LLC November 2012 - Present
Independent November 2011 - November 2012
HP Enterprise Services July 2005 - October 2011
Quest Diagnostics October 2004 - June 2005
Skills
Healthcare, Laboratory Medicine, Clinical Research, Medicaid, Hospitals, Healthcare Information..., Quality Assurance
Education
California State University-Sacramento 1978 — 1980
BS, Biological Sciences
University of California, Santa Barbara
Xerox State Healthcare LLC February 2013 - Present
MultiPlan April 2011 - February 2012
Texas True Choice January 2010 - December 2010
MAXIMUS April 2006 - July 2008
Skills
Microsoft Office, Calculator, Office Equipment, Answering Phones, Phone Etiquette, Customer Relations, Customer Service, Outlook, Research, Telephone Skills
Education
Southern Careers Institute-San Antonio 1998 — 1999
Certificate, Adminstration
San Antonio College 1973 — 1974
none, Business
Sutter Health May 2015 - Present
Xerox State Healthcare LLC June 2014 - May 2015
HP Enterprise Services July 2008 - May 2014
Health Net December 2007 - July 2008
TEK Systems (Health Net Inc.) July 2007 - December 2007
Intel Corporation January 2006 - December 2006
Intel Corporation September 2004 - January 2006
Intel Corporation September 2003 - September 2004
Intel Corporation February 2000 - December 2003
H.L Yoh (Intel Corporation) February 1999 - February 2000
Skills
Online Help, Software Documentation, Technical Writing, Technical Documentation, Visio, SnagIt, Requirements Gathering, FrameMaker, SDLC, ITIL, SharePoint, Business Process, Business Analysis, Management, Requirements Analysis, Program Management
Education
Brigham Young University
English Teaching
Xerox State Healthcare, LLC January 2012 - Present
Rampart Search and Rescue April 2010 - Present
Alliance Data Systems October 2001 - January 2012
Skills
Auditing, Business Process..., Project Management, Communication, Business Analysis, People Skills, IEX Total View, Behavioral Interviewing, Microsoft Office, Team Leadership, Managerial Finance, Six Sigma, Productivity, Call Centers, Leadership, Operations Management, Process Improvement, Sales, Team Building, Training, Strategic Planning, Customer Experience, Program Management
Education
Baker College Center for Graduate Studies
Bachelor of Business Administration (BBA)
Xerox State Healthcare, LLC November 2011 - Present
Skills
Microsoft Office, Customer Service, Strategic Planning, Management, Public Speaking, Project Management, Research, Leadership, Social Media, Microsoft Word
Education
Simpson University 2010 — 2011
Bachelor's Degree, Organizational Leadership, 3.85
Simpson University