Experience
HealthSTAR Communications  September 2014 - Present
KnowledgePoint360 Group  September 2008 - May 2014
KnowledgePoint360 Group  June 2007 - September 2008
Cablevision   February 2004 - April 2007
Merck  February 2000 - April 2001
WFS Services Inc.   January 2000 - February 2001

Skills
Strong Communications, Microsoft Office, Customer Relations, Team Leadership, Compliance, Contracting, Venue Selection, User Acceptance Testing, Program Management, Access, Customer Service, Event Planning, Leadership, Management, Teamwork, Time Management, Software Documentation, Venue Relations, Recruiting, Team Building

Education
Essex County College   2010 — 2013
Associates

North 13th Street Vocational High School   1995 — 1999
Diploma

Experience
Axis Group  July 2008 - Present
Avistar Communications  January 2008 - May 2008
Cablevision   April 2007 - December 2007
ADi Data International, Inc.   March 2006 - March 2007
Stadler Group, LLC   February 2005 - December 2006
Pegasus Communications  October 2000 - February 2005

Skills
Channel, Marketing Strategy, Marketing, Online Advertising, Pricing, Entrepreneurship, Product Development, Business Intelligence, Strategy, Sales, SaaS, Analytics, Business Development, Account Management, Cloud Computing, New Business Development, Product Marketing, Strategic Planning, Business Strategy, Business Analysis, Enterprise Software, Business Process, CRM, Market Research, Start-ups, Telecommunications, Go-to-market Strategy, Strategic Partnerships, Sales Process, Management, Leadership

Education
Drexel University   1996 — 2001
BS, Information Systems

Experience
Joe Yates - Self Employed   August 2012 - Present
American Support  August 2011 - August 2012
Evergreen Sales & Marketing   October 1993 - August 2011
Cablevision   May 1988 - September 1993

Skills
Microsoft SQL Server, Application Architecture, Visual C++, Visual Basic, Network Administration, Network Security, Network Design, Wireless Networking, Router Configuration, Microsoft Applications, Telecommunications, Telephony, Third Party Vendor..., Microsoft Exchange, .NET, SCO Unix, Computer Repair, Application Support, Database Design, Database Administration, Relational Databases, Software Development, Software Design, Software Consulting, Contact Centers, Project Management, Outsourcing, Vendor Management, Call Centers, Product Management, Leadership, Inbound Marketing, Technical Support, Workforce Management, Integration, Analytics, Networking, Cloud Computing, CRM, CRM Design, Systems Integration, SQL Server Management..., Microsoft Access, IP PBX, Training, Data Center, Management, Disaster Recovery, Troubleshooting, Active Directory

Education
East Tennessee State University   1983 — 1987
BS, Computer and Information Sciences, General

Experience
Jacksonville Transportation Authority  September 2015 - Present
Cablevision   2010 - September 2015
Cablevision   April 2004 - April 2010
United States Marine Corps  January 2004 - February 2009

Skills
Active Top Secret..., Security Management, National Security, Physical Security, Nuclear Safety, Neurophysiology, Anti-terrorism, Force-protection, Executive Protection, Counter Surveillance, International Law, International Relations, Counterterrorism, Corporate Security, Weapons, Tactics, Operational Planning, Hazardous Materials, Contingency Planning, First Aid, Personal Protection, Access Control, CCTV, Security, Surveillance, Government, Homeland Security, Security Operations, Military Operations, Training, Emergency Management, Leadership, Combat, Reconnaissance, Crisis Management, Security Clearance, Military

Education
Stanford University   2014 — 2015
Certificate, Surveillance Law

Dowling College   2012 — 2013
Master of Business Administration (MBA), Management and Leadership

Dowling College   2010 — 2012
Bachelor of Arts (B.A.), Sociology Minor Political Science

Experience
RCH  April 2008 - Present
TruePresence  July 2007 - September 2011
Comcast  June 2001 - July 2007
Net2Phone  April 2000 - June 2001
AT&T Broadband  1999 - 2000
Cablevision   1998 - 1999
TKR Cable Company  1995 - 1998

Skills
Strategic Planning, Contract Negotiation, Persuasive Presentations, Presentation Development, Proposal Writing, P&L Responsibilities, Marketing Strategy, Retention Strategies, Pricing Analysis, Pricing Strategy, Revenue Analysis, Outsourcing, Advertising, P&L Management, Business Development, Customer Satisfaction, Marketing, Product Development, Management, Budgets, Strategy, Cross-functional Team..., Leadership, Market Planning, Account Management, VOD, Strategic Partnerships, Product Management, Direct Sales, Customer Retention, Telecommunications, Marketing Management, Executive Management, Call Centers, Start-ups, Team Building, Customer Acquisition, Broadband, SEM, Sales Operations, B2B, VoIP, Sales Management, Salesforce.com, Operations Management, Competitive Analysis, Direct Marketing, New Business Development

Education
Fairfield University   1988 — 1992
Bachelor of Science (B.S.), Business Management

Experience
Verizon Wireless  March 2014 - Present
Love & Randall Esqs. Attorneys At Law   January 2012 - March 2015
Cablevision   August 2010 - March 2014
Rutgers University, School of Criminal Justice - Dean's Office   July 2008 - August 2010
Essex County Veterans Courthouse   December 2009 - April 2010
Donna M. Gayle, Esq., P.C. Attorney At Law   June 2007 - September 2008
Essex County College, Career Resource Center   September 2005 - June 2007
Freeman & Bass Attorney At Law   July 2004 - February 2005

Skills
Customer Service, Legal Research, Legal Writing, Administartion, Supervising, Team-oriented, Reliable, Productivity, Competitive, Microsoft Word, Microsoft Excel, Microsoft Network, Administration, Lotus Notes, Interviews, Criminal Law, Invoicing, Recruiting, Legal Documents, Data Entry

Education
Essex County College   2011 — 2012
Certificate, Paralegal Studies, 3.8

Rutgers, The State University of New Jersey-Newark   2007 — 2010
Bachelor of Science (B.S.), Criminal Justice, 3.1

Experience
Alternative Utility Services, Inc.   January 2011 - Present
Telecommunications Contractor   October 1997 - May 2010
Cablevision   April 1992 - May 2010

Skills
Cross-functional Team..., Selling, Sales, Renewable Energy, Networking, Management, Energy Efficiency, Energy, Contract Negotiation, Business Strategy, Business Development, Alternative Energy, Project Management, New Business Development

Education
Various online institutions, EDX >>Thank you   2013 — 2015
Energy, Environment, and Natural gas commodity, continuing education ,accelerated mentor program, internship within a marketing

Edinboro University of Pennsylvania   1985 — 1989
Associate's degree, Psychology

Experience
42ID JTF   September 2014 - Present
Cablevision   1996 - Present
New York Army National Guard  February 2010 - September 2014
HHC 3-142 AHB - US Army   March 2007 - June 2010
642 Aviation Maintenance Company   May 2004 - March 2007
United States Marine Corps  July 1994 - September 2000

Skills
Satellite, IP, TCP/IP, Training, Microwave Links, RF troubleshooting, Army, Defense, Military Aviation, Military Operations, Command, Management, Analysis, Counterterrorism, Intelligence Analysis, Aviation, IPTV, Security Clearance, Military, Military Experience, Operational Planning, Organizational..., Homeland Security, Top Secret, Intelligence, Troubleshooting, RF, Leadership

Education
Excelsior College   2009 — 2011
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies, A

US Army Aviators UH-60 Qualification Course - Ft Indiantown GAP, PA   2006 — 2006
Type Rating in UH-60A/L, Aviation, Pass

US Army Flight School at Ft Rucker AL   2004 — 2005
Aviator Qualification, General and Instrument Aviation, Pass

Stony Brook University   1999 — 2003
Physics, C

Suffolk County Community College   1996 — 1999
Liberal Arts and Sciences/Liberal Studies

Army Satellite Terminal Technicains Course   1995 — 1995
MOS Qualification (2834), Satellite Theory and Terminal Maintenance, Pass

Marine Corps Communication Electronics School   1994 — 1995
MOS Qualification Course (2841), Electronics, Pass

Experience
America Reads/America Counts  September 2014 - Present
Cablevision   June 2014 - September 2014
Tommy Bahama  October 2012 - June 2014
Abercrombie and Fitch  April 2011 - January 2013
Century 21 Department Stores  May 2010 - April 2011

Education
New York University   2014 — 2016
Master's Degree, Transporation Planning and Engineering

Dowling College   2010 — 2013
Bachelor of Science (B.S.), Aviation Management, Business Minor, Magna Cum Laude

Experience
HCL AXON  July 2013 - Present
Clearview Cinemas  May 2011 - July 2013
Cablevision   February 2009 - May 2011
Montclair State University  January 2009 - January 2010
Cablevision   January 2007 - April 2008
Cablevision   February 2005 - January 2007
ABC Daytime  2003 - 2004
ABC Daytime  2003 - 2004

Skills
Policy, Employee Relations, Social Media, Microsoft Office, Outlook, Customer Service, Networking, Training, Lotus Notes

Education
Fairleigh Dickinson University   2012 — 2012
Human Resources Management Certificate

Montclair State University   2005 — 2009
MA, Higher Education

Quinnipiac University   1999 — 2003
BA, Mass Communications

Experience
Duke-Progress Energy   May 2011 - December 2013
First Energy  January 2008 - March 2009
Progress Energy  September 2001 - May 2007
Cablevision   June 2000 - June 2001
Environmental Energy Corp   June 1989 - June 2000
Island Drafting and Technical Institute   December 1998 - June 1999
US Navy  November 1984 - November 1987

Skills
Engineering, AutoCAD, Inspection, Construction, Project Planning, Electricians, Piping, Power Generation, Energy, HVAC, Power Plants, Project Engineering, Gas Turbines, CAD, Construction Management, Project Estimation, Engineering Design, Microsoft Office, SAP, Pipelines, MS Project, Project Control, Microsoft Project, Management

Education
Embry-Riddle Aeronautical University   2011 — 2013
Master's of Science, Project Management, 3.5

Embry Riddle Aeronautical University-Worldwide   2010 — 2011
Bachelor of Science, Technical Management, 3.5

The College of Island Drafting and Technical Institute
Associate of Science, Mechanical Design

Experience
CABLEVISION   August 2014 - Present
Cablevision   August 1999 - August 2014
Comcast  January 1990 - August 1999
SUBURBAN CABLE  April 1987 - December 1989
K&B ENGINEERING  September 1986 - April 1987

Skills
Microsoft Office, Customer Service, PowerPoint, English, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing, Motivational Speaking, Telecommunications, Wireless, VoIP, Customer Satisfaction

Education
Essex County College   1983 — 1987
Associate of Arts (AA), Communication and Media Studies

CHANG KOU-SHE KARATE   1978 — 1987
Various forms of Martial Diciplines, Black Belt

ARTS HIGH SCHOOL   1979 — 1983

Experience
TAKA Analytical Service   2009 - Present
Sandler Training  January 2013 - February 2013
Elon University  February 2011 - February 2012
Cablevision   June 2011 - August 2011

Skills
Microsoft Excel, Access, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Teamwork, Time Management, Social Networking

Education
Elon University - Martha and Spencer Love School of Business   2010 — 2013
Bachelor of Science (BS), Accounting, minor in Statistics

Fashion Institute of Technology   2008 — 2010
Associate in Applied Science, Fashion Merchandising Management

Experience
Independent  August 2014 - Present
Cablevision   May 2013 - August 2014
Cablevision   2005 - May 2013
Cablevision   2003 - 2005
Nortel Networks  1996 - 2002
Periphonics Corporation  1991 - 1996
Applied Digital Data Systems  1987 - 1989

Skills
Program Management, Call Centers, Project Management, Customer Experience, Quality Assurance, Leadership, IT Strategy, IVR, Strategic Planning, Product Management, Customer Satisfaction, Team Management, Business Development, User Experience, Technical Support, Mobile Devices, Customer Service, Agile Methodologies, Content Management, Business Analysis, Process Improvement, Cloud Computing, SaaS, Enterprise Software, Wireless, Mobile Applications, Integration, Troubleshooting, Telecommunications, Contact Centers, Training, Call Center, Cross-functional Team..., CRM, Negotiation, ITIL

Education
AXELOS / APMG / Learning Tree   2013 — 2014
ITIL®Expert Certification, Lifecycle and Capability Streams Completed

Dowling College   1991 — 1993
MBA, Business Administration, Total Quality Management

State University of New York at Stony Brook   1982 — 1987
Bachelor of Engineering (B.E.), Electrical Engineering & Computer Science

Experience
FNA Insurance Services, Inc.   September 2014 - Present
Legacy Group  January 2014 - July 2014
Merrill Lynch  April 2013 - December 2013
Cablevision   September 2012 - April 2013
Great American Recruiting Company   January 2010 - June 2012
Prudential Insurance  May 2007 - September 2010

Skills
Microsoft Excel, Social Media, Problem Solving, Recruiting, Human Resources, Resume Tracking, Sourcing, Project Management, Communication

Education
Everglades University   2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General

Experience
SNI Companies  January 2015 - May 2015
FORTIS Colleges and Institutes  July 2013 - May 2014
Digital Film Academy  January 2012 - December 2012
Xerox  April 2011 - February 2012
Star Career Academy (formerly Star Technical Institute)   March 2008 - January 2011
Cablevision   December 2006 - March 2008
National Healthcareer Association  September 2004 - December 2007
East Orange Housing Authority   February 2004 - July 2004

Skills
Student Financial Aid, Admissions, Training, Retaining Customers, Enrollment Management, Resume Writing, Higher Education, Student Recruiting, Staff Development, Student Affairs, CampusVue, PowerPoint, Career Counseling, Customer Service, Human Resources, Administrative..., Adult Education, Campus, Student Development, Microsoft Office, Microsoft Word, Academic Administration, Accreditation, Administration, Coaching, College Recruiting, Community Outreach, Conflict Resolution, E-Learning, Event Planning, Fundraising, Higher Education..., Interviews, Leadership, Leadership Development, Management, Nonprofits, Public Speaking, Recruiting, Sales, Student Counseling, Student Engagement, System Administration, Access, Microsoft Excel, Academic Advising, Financial Aid..., Social Media Marketing, Events Organisation, New Business Development

Education
Essex County College   2003 — 2005
General Office Occupations and Clerical Services

East Orange High School   1994 — 1998
Diploma

Experience
NBTY  February 2015 - Present
NBTY  December 2012 - February 2015
NBTY  March 2012 - December 2012
NBTY  October 2008 - March 2012
Cablevision   March 1999 - November 2004
ExecuTrain of New York City   1995 - 1999
Metropolitan Life Insurance Company  1985 - 1995

Skills
Service-Now, SharePoint, Vendor Management, IT Management, Active Directory, Troubleshooting, ITIL, SDLC, Incident Management, IT Service Management, Requirements Analysis, Enterprise Architecture, Information Technology, IT Strategy, Business Process..., Visio, Disaster Recovery, Help Desk Support, Integration, VMware, Software Documentation, System Deployment

Education
Dowling College
Computer Information Systems

Suffolk County Community College
Liberal Arts

Experience
Cablevision   January 2012 - Present
Cablevision   June 2008 - January 2012
CA, Inc.   September 2005 - March 2008
Verizon  2000 - 2005
Bell Atlantic  1998 - 2000
Hopgood, Calimafde, Kalil & Judlowe   1995 - 1998
Fish & Neave  1991 - 1994

Skills
Litigation, Patents, IP, Administration, Intellectual Property, Contract Negotiation, Patent Litigation, Copyright Law, Trade Secrets, Entrepreneurship, Patent Prosecution, Licensing, Trademarks, System Administration, Strategy

Education
Duke University School of Law   1988 — 1991
Doctor of Law (J.D.)

University at Buffalo   1987 — 1988
M.S.

University at Buffalo   1984 — 1987
B.S.

Oceanside Senior High School   1980 — 1983

Experience
Cablevision   December 2000 - Present

Skills
Customer Service, Customer Satisfaction, Administrative..., WiFi, Construction Engineering, Microsoft Office, Presentations, Telephone Skills, Data Entry, Archives, Organizational..., Tracking, Invoicing

Education
Eastwick College   2007 — 2009
Medical/Clinical Assistant

NJCU   1999 — 2001

Experience
WSP in the USA  October 2014 - Present
Hudson River Media LLC   October 2012 - Present
Cablevision   July 2008 - November 2013
New York Film Academy  November 2006 - June 2008
Hudson Valley Federal Credit Union  2002 - 2006

Skills
Video Production, Video, Broadcast, Final Cut Pro, Television, Digital Media, Video Editing, Non-linear Editing, Digital Video, Videography, Camera, Final Cut Studio, New Media, Broadcast Television, Film Production, Media Production, DVD Studio Pro, After Effects, Web Video, HD Video, Producing, Motion Graphics, Post Production, Music Videos, Sound, Camera Operating, Broadcast Journalism, Avid Media Composer, Commercials, Premiere, Cinematography, Adobe Audition, Documentaries, Audio Editing, Multimedia, Photography, Editing, Advertising, Short Films, Photoshop, Directing, Radio, Film, Screenwriting, Acting, Lighting, Pro Tools, Entertainment, Voice Over, Production Managment

Education
Western Governors University   2015 — 2017
Bachelor's of accounting & finance, Accounting and Finance

New York Film Academy   2006 — 2006
Digital Film Making Diploma, Digital Film Production and Editing

Dutchess Community College   2013 — 2013
Associate of Arts and Sciences (A.A.S.), Photoshop CS5, Continuing Education Course

Dutchess Community College   2002 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Experience
Bertucci's  August 2012 - Present
Bertucci's Corporation  December 2008 - August 2012
Micros Systems  May 2007 - December 2008
Cablevision   February 2007 - May 2007
Olive Garden  August 2003 - January 2007
Cheshire Direct / Bloomingdales.com   July 1999 - September 2003

Skills
POS, Troubleshooting, Customer Service, Problem Solving, Microsoft Office, Sales, Restaurants, Management, Training, Computer Hardware, Project Management, Customer Satisfaction, Hospitality, Technical Support, Inventory Management, Time Management, Micros

Education
Eastern Connecticut State University   2002 — 2006
Bachelor of Science, Management Information Systems

Experience
WellPoint  July 2014 - Present
WellPoint  July 2013 - July 2014
The Boon Group  August 2012 - April 2013
Quidsi  October 2011 - July 2012
Cablevision   March 2011 - October 2011
New York & Company  November 2010 - February 2011
Detroit Tigers Inc  March 2010 - October 2010
Olive Garden Restaurant  April 2008 - April 2010
Diversity Programs   September 2004 - December 2007
Clear Channel Communications  May 2007 - September 2007

Skills
Customer Service, Social Media, Social Networking, Leadership, Social Media Marketing, Event Planning, Public Relations, Marketing Communications, Event Management, Public Speaking, Sales, Community Outreach, Management, CRM, Microsoft Office, Sports Marketing, Research, Strategic Planning, Newsletters, Project Planning, Health Insurance, Licensed Life & Health..., Training

Education
Eastern Michigan University   2004 — 2009
Bachelor of Science, Communication

Eastern Michigan University   2004 — 2009
Bachelor of Science, Communication

Stivers School for the Arts   2000 — 2004

Experience
Northampton Public Schools  November 2009 - Present
Examiner.com  August 2009 - Present
Whalley Computer Associates, Inc  December 2000 - October 2009
ESPN  March 1996 - December 2000
Cablevision   June 1993 - March 1996

Education
Emerson College   1989 — 1993
BS, Mass Communication, Childrens' Television

South Hadley High School   1985 — 1989

Experience
C.V. Electric Inc   April 2014 - Present
Veritext Legal Solutions  November 2013 - February 2014
Cablevision   May 2013 - November 2013
Valley Eye Associates   May 2011 - May 2012
Wycoff School of Dance   May 2010 - May 2012

Skills
Journalism, Office Management, Radio Broadcasting, Social Networking, Facebook, Public Relations, Social Media, Creative Writing, Editing, Interviews, Radio, Broadcast Television, Broadcast, Final Cut Pro, Digital Media, QuickBooks

Education
East Stroudsburg University of Pennsylvania   2009 — 2013
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication

Experience
Gartner  April 2011 - Present
Cablevision   February 2007 - April 2011
Tempositions   September 2006 - February 2007
OAKLEAF Waste Management  August 2005 - June 2006
Insurance Overload Staffing  January 2003 - March 2005
STRIVE/Sand Corporation   January 2004 - October 2004
Cigna Health Care  January 2001 - December 2001
United States Marine Corps  June 1987 - July 1993

Education
Eastern Connecticut State University   1985 — 1990
Bachelor of Arts (B.A.), Fine and Studio Arts

Experience
Hometown Media Group  May 2015 - Present
Hometown Media Group  July 2014 - Present
Cablevision   2002 - 2013
Cablevision   1998 - 2002
Cablevision   1994 - 1998

Skills
Sales Management, Sales Operations, Sales Process, Direct Sales, Sales, Start-ups, Management, Budgets, Telecommunications, Wireless, Managed Services, Customer Retention, Customer Experience, Solution Selling, Customer Satisfaction, Mobile Devices, Advertising, Networking, Selling, Leadership, Product Management, Broadband, Strategic Partnerships, Strategy, Time Management, Product Marketing, Salesforce.com, Team Leadership, Telephony, Account Management, B2B, Cold Calling, Cable Television, Advertising Sales, Competitive Analysis, Sales Presentations, Go-to-market Strategy, Business Development, P&L Management, Customer Acquisition, Recruiting, Team Management, Executive Management, VOD, Contract Negotiation, Pricing, Key Account Management, Digital Media, Online Advertising, Digital Marketing

Education
Fairfield University
Bachelor of Arts (B.A.), Philosophy, Modern Language

Experience
Cablevision   June 2011 - Present
Hearst Media Services  March 2008 - June 2011
The Geenty Group, Realtors   April 2003 - March 2008
Nutmeg Wireless, LLC   2001 - 2003
Sprint PCS  1997 - 2001
SNET Mobility/Custom Business Group   1991 - 1997

Skills
B2B, Advertising Sales, SEO, SEM, Consultative Selling, Customer Relations, Advertising, Customer Service, Salesforce.com, Selling, Email Marketing, Recruiting, New Business Development, Digital Strategy, Social Media Marketing, Cold Calling, Account Management, Marketing Strategy, Digital Marketing, Digital Media, Strategic Planning, CRM, Social Networking, Media Planning, Marketing, Public Relations, Marketing Communications, Strategy, New Media, Lead Generation, Leadership, Sales, Online Marketing, Strategic Partnerships, Online Advertising, Integrated Marketing, Direct Marketing, Direct Sales, Mobile Marketing

Education
Fairfield University   1991 — 1996
School of Continuing Education

West Haven High School   1974 — 1978

Experience
1199SEIU  March 2015 - Present
The Culinary Institute of America  August 2014 - January 2015
Cablevision   November 2014 - December 2014
Boehringer Ingelheim  February 2013 - February 2014
Wells Fargo  October 2010 - January 2013
Time Warner Cable  September 2008 - September 2010
IBM  May 2001 - June 2008
RadioShack  September 1998 - January 2000

Skills
Customer Service, Customer Retention, IT Service Management, Customer Satisfaction, Microsoft Office, Process Improvement, Business Analysis, Troubleshooting, Microsoft Excel, Outlook, PowerPoint, Analysis, Windows, Risk Management, Team Leadership, Customer Insight, Customer Experience, Customer Experience..., Customer Marketing, Customer Oriented, Training, Training Delivery, Hands-on Training, Communication Training, Software Documentation, Team Building, Operations Management, Call Center, Management, Insurance, System Administration, Sales, Project Management, Technical Support, Call Centers, Teamwork, Quality Assurance, Networking, Software Installation, Coaching, Recruiting, Employee Benefits, Banking, Hardware, Help Desk Support, Vendor Management, Operating Systems, TCP/IP, Windows 7, Windows XP

Education
Marist College   1999 — 2000
Computer Science & Information Systems

Dutchess Community College   1997 — 1999
Associates Degree, Lilberal Arts and Science, 3.25

St. Anthony's Highschool   1992 — 1996
Regence Diploma, Liberal Arts and Sciences/Liberal Studies, 3.5

Experience
Vistage International  January 2006 - Present
U. S. Facilitators   April 2007 - Present
Human Asset Partners   2002 - 2006
DHR International  1998 - 2002
Cablevision   1996 - 1998
United Distillers/Diageo   1992 - 1996
Guinness USA   1986 - 1992
Guinness Ireland   1981 - 1986

Skills
CEO Coach, Certified Professional..., Peer Group Leader, Advisory Board Leader, Building Strong Teams, Team Building, Facilitator, Business Mentor, Leadership Development, Strategic Planning, Mentoring, Coaching, Executive Coaching, CEOs, High Performance Teams, Executive Management, Business Coaching, Workshop Facilitation, Peers, Leadership, Public Speaking, Executive Development, Management Consulting, Organizational..., Emotional Intelligence, Marketing, Small Business, Change Management, Strategy, Entrepreneurship, Facilitators, Personal Development, Business Planning, Performance Management, Culture Change, Work Life Balance, Start-ups, Organizational..., Management Development, 360 Feedback, Facilitation, Advisory Boards, Strategic Thinking, Career Development, Motivational Speaking, Performance Improvement, Strategic Leadership

Education
Dublin Institute of Technology   1981 — 1983
MMII, Marketing

University College Dublin   1977 — 1980
BA, Economics & Political Science

Experience
Cablevision   November 2012 - June 2015
Essex County College  January 2011 - August 2012
Delaware North Companies  January 2006 - December 2009
Delaware North Companies  July 1997 - January 2006

Skills
Ability to operate OEC..., Ability to operate PACS..., Ability to calm irate..., Kodak, Quantum Medical..., 25 w.p.m, Patient Safety, X-ray, Computed Tomography, EMR, Radiography, Microsoft Office, Medical Terminology, Cpr Certified, Telephone Skills, Training, Clinical Research, Data Entry, Critical Thinking

Education
Essex County College   2009 — 2012
Associate, Applied Science, 3.92

Caldwell College   1995 — 1999
Bachelor of Arts (B.A.), Criminal Justice/ Psychology, 3.42

Saint Vincent Academy   1991 — 1995

Experience
Cablevision   August 2012 - Present
Cablevision   April 2006 - August 2012

Skills
Business Analysis, Telecommunications, Integration, Call Center, Requirements Analysis, Vendor Management, VoIP, Product Management, Mobile Devices, Customer Experience, Cross-functional Team..., IP, Broadband, Wireless, Call Centers, Telephony, Troubleshooting, Process Improvement

Education
Essex County College   2012 — 2015
Business Administration and Management, General

Gibbs College   2000 — 2002
Associate's degree, Computer Systems Networking and Telecommunications

Experience
Scholastic Inc.  April 2004 - Present
Phillips-Van Heusen  January 2003 - April 2004
American Express  July 2002 - January 2003
J&J Pharmaceutical R&D, L.L.C.   October 2001 - July 2002
Cablevision   April 2001 - October 2001
The American Financial Group, Inc.   June 2000 - March 2001
International Flavors & Fragrances, Inc.   July 1998 - June 2000
Phillips Van-Heusen Corp.  April 1992 - July 1998
Mutual of New York  June 1990 - April 1992

Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Product Management, Software Project..., Project Planning, Project Management, Testing, SDLC, Team Leadership, Business Process, Training, Visio

Education
Fairleigh Dickinson University   1994 — 1998
MBA

Susquehanna University   1986 — 1990
BS

Kent Place School   1982 — 1986

Experience
The TNS Group  March 2015 - Present
Computer Integrated Services  September 2014 - March 2015
Axiom Technology Group  February 2014 - May 2014
Cablevision   March 2006 - February 2014
Nerds@Work   March 2005 - March 2006
Harte Auto Group  February 2005 - March 2005

Skills
Business Development, Technical Support, Call Centers, Telecommunications, VoIP, Customer Satisfaction, Customer Retention, Broadband, Direct Sales, Wireless, Managed Services, Management, Networking, Integration, Leadership, Customer Service, Troubleshooting, Team Building, Help Desk Support, Computer Hardware, Sales, Vendor Management, Training, Business Analysis, Windows 7, Team Leadership, System Deployment, Account Management, CRM, Active Directory, Windows Server, Process Improvement, Cross-functional Team..., Program Management

Education
Connecticut School of Broadcasting   2006 — 2007
Certificate, Television and Radio Production

State University of New York at Buffalo   1997 — 1999
Pre-Law

Fairfield University
Information Systems

Experience
Cablevision   November 2002 - Present

Skills
Online Advertising, Digital Media, Media Buying

Education
Emerson College   1977 — 1980

Experience
Partner I.T.   June 2014 - Present
T-Mobile  February 2014 - June 2014
Cablevision   March 2012 - February 2014
Zale  May 2009 - March 2012
Blockbuster  September 2005 - November 2009

Skills
Microsoft Office, Microsoft Word, Outlook, Customer Service, Training, Microsoft Excel, Leadership, Management, Windows, English, Research, Teaching, Process Improvement, Photoshop, Social Media Marketing, Desktop Support..., Computer Network..., Laptops, PowerPoint, Operations Management, Sales Operations, Technical Support, Sales, Team Building, Troubleshooting, Strategic Planning, Team Leadership

Education
Dowling College   2009 — 2011
Mathematics

Suffolk County Community College   2006 — 2009
Liberal Arts, Mathematics Teacher Education

Experience
Cablevision   September 2013 - Present
Cablevision   August 2014 - March 2015
Cablevision   March 2005 - September 2013
Cablevision   February 2002 - March 2005
Cablevision   August 1999 - February 2002
Verizon Wireless  March 1996 - August 1999
Enterprise Rent-A-Car  August 1991 - March 1996

Skills
Vendor Management, Telecommunications, Wireless, Process Improvement, Organizational..., Employee Engagement, VoIP, Call Centers, Management, Customer Retention, Call Center, Operations Management, Customer Satisfaction, Sales, Strategic Partnerships, Team Leadership, Product Management, Team Building, Broadband, Strategic Planning, Performance Management, Customer Service, Cross-functional Team..., Change Management, Customer Experience

Education
Dowling College   1999 — 2000
MBA, Business, Management

Hofstra University   1987 — 1991

Experience
Cablevision   2006 - Present

Skills
Blackberry Enterprise..., Cable Modems, Technical Support, Help Desk Support, Network Engineering, Software Documentation, Call Center, Oracle, Computer Repair, Servers, DHCP, Wireless Networking, eWFM, Active Directory, Customer Service, Unix, VoIP, Cisco Technologies, Routers, Troubleshooting, Linux, Mac OS X, Process Improvement, Team Building, TCP/IP, Switches, DNS, Telecommunications, Networking, SQL, Quality Assurance, Network Administration, Operating Systems, Windows Server, VPN, Call Centers, Microsoft Office, Computer Hardware

Education
Emporia State University   2000 — 2004

Experience
Mamachic Co.   February 2011 - Present
CES  2012 - 2013
Cablevision   September 2009 - August 2010
Maloof Sports & Entertainment  October 2007 - October 2009
Asia Pacific Poker Tour   July 2007 - August 2007
AZN TV   2007 - 2007
NBAE   2006 - 2007
AZN TV   2005 - 2007
Comcast Networks  2003 - 2007
Nettmedia   2000 - 2001

Skills
Broadcast, Entertainment, Sports, Television, Video Production, Marketing, Video, Sponsorship, Digital Media, Media Relations, Facebook, Radio, Social Media Marketing

Education
Duke University   1994 — 1998
B.A., Public Policy Studies and Visual Arts

West Windsor-Plainsboro High School   1990 — 1994
High School Diploma

Experience
AMC Networks  June 2001 - Present
Cablevision   2000 - 2001

Skills
Digital Media, Television, Broadcast, Affiliate Marketing, New Media, Advertising Sales, Digital Strategy, Advertising, Content Strategy, Media Buying, Video Production, Digital Marketing, Integrated Marketing, Entertainment, Video, Strategic Partnerships

Education
Drexel University - College of Business and Administration   1996 — 2000
Bachelor of Science

Experience
Cisco Systems  August 2012 - Present
NDS Americas  July 2009 - August 2012
Thomson Consumer Electronics  August 2007 - July 2009
Verizon Communications  October 2005 - August 2007
Cablevision   August 1990 - October 2005

Skills
VoIP, PMP, Broadband, Cross-functional Team..., Testing, VOD, Enterprise Software, Management, Professional Services, Product Management, Telecommunications, Wireless, IP, IPTV, Cisco Technologies, Integration, Program Management

Education
Fairfield University   1982 — 1986
Bachelor of Arts, English

Experience
Holy Name Medical Center  October 2013 - Present
Saint Clare's Health System  March 2014 - April 2014
Newark Prime Care LLC.   January 2013 - August 2013
Cablevision   January 2010 - June 2012
Cablevision   August 2008 - February 2010
Sprint  January 2007 - July 2008

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Selling, Customer Satisfaction, Sales, Data Entry, Time Management, Teamwork, Call Center, Leadership, Team Building, Telephone Skills, Customer Retention, Customer Experience, Team Leadership, Account Management, Ability to manage..., Specific experience..., Critical thinking..., Call Centers, Outlook, Management, Strategic Planning, Inventory Management, Access, Clinical Analytics, Information Management

Education
Rutgers, The State University of New Jersey-Newark   2012 — 2014
Bachelor's Degree, Health Information Management, Bio-informatic

Essex County College   2001 — 2005
Associate's Degree, Physical Therapist Assistant

Experience
Connetquot Central School District  June 2015 - Present
The Tom & Jo-Ann Croci Foundation   2008 - Present
New York State Senate  March 2012 - June 2015
JFK Middle School  November 2011 - February 2012
Oakdale Bohemia Middle School   November 2010 - June 2011
Reflections Psychotherapy   April 2007 - January 2009
Delta Funding  2003 - 2007
Delta Funding  2003 - 2007
Cablevision   2002 - 2003
Cablevision   2000 - 2002

Skills
Social Media, Event Planning, Public Relations, Blogging, Social Media Marketing, Press Releases, Social Networking, Media Relations, Customer Service, Research, Marketing Communications, Strategic Communications, Microsoft Office, Fundraising, Newsletters, News Writing, Newsletter Production, Corporate Communications, Internal Communications, Public Speaking, Teaching, Education, Coordinating Events, Parenting, Troubleshooting, Speech Writing, Interviews, Marketing, Storytelling, Community Outreach, Broadcast, Government, Political Campaigns, Journalism, Editing, Crisis Communications, Public Policy

Education
Dowling College   2005 — 2009
Masters, Secondary Education - English

Saint Bonaventure University   1992 — 1996
BA, Journalism/Mass Communications

Connetquot High School   1989 — 1992
NYS Regents Diploma

Experience
Duracell  June 2014 - Present
Danbury Animal Welfare Society- DAWS   January 2014 - Present
Cablevision   March 2014 - June 2014
DRS Consolidated Controls  November 2009 - May 2013
United Illuminating  May 2008 - August 2008

Skills
C++ Programming, IEEE Class 1E safety..., SC Security Cleared, Energy, Smart Grid, Energy Policy, Renewable Energy, Power Systems, Energy Efficiency, Natural Gas, SAP, Visio, Analysis, Project Management, Energy Management, Power Distribution, Process Improvement, Engineering, Business Analysis, Financial Analysis, Microsoft Office, Microsoft Excel, Financial Modeling

Education
Fairfield University   2005 — 2009
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering

Fordhan Prep   2001 — 2005
high school diploma

Experience
Charter Communications  March 2015 - Present
Cablevision   March 2013 - April 2015
Cablevision   June 2012 - March 2013
Cablevision   October 2009 - June 2012
Cablevision   June 2006 - October 2009
Briarcliffe College  2002 - 2008
Cablevision   2002 - 2006
Cablevision   2000 - 2002
Spectra Vision Productions   November 1997 - April 2000

Skills
Social Media, HTML, Graphics, Operational Excellence, Strategic Communications, User Experience, Product Management, Mobile Devices, CSS, Cross-functional Team..., JavaScript, Usability, Web Development, Web Design, Information Architecture, Mobile Applications, SEO, Agile Project Management, Web 2.0, User Interface Design, E-commerce, Agile Methodologies, Product Development, Interaction Design, Strategic Partnerships, Digital Media, User Interface, WordPress, CMS, Content Management, Web Analytics, Content Strategy, Video, Web Applications, User-centered Design, Web Project Management, Adobe Fireworks, Flash, New Media, Analytics, Usability Testing, Dreamweaver, Online Marketing, User Experience Design, Mobile Marketing, Multimedia, Email Marketing, Digital Strategy, Digital Marketing, Creative Direction

Education
Emerson College   1992 — 1997
BS

SUNY Stony Brook

Experience
Comcast  April 2009 - Present
Cablevision   June 2007 - February 2009

Skills
Telecommunications, Solution Selling, VoIP, Managed Services, Telephony, Direct Sales, MPLS, Unified Communications, Wireless, Salesforce.com, Broadband, Account Management, IP, Ethernet, Call Centers, Sales Process, Sales Management, WAN, Customer Retention, Sales, New Business Development, Selling

Education
Embry-Riddle Aeronautical University   1977 — 1980
Aeronautical Science

Experience
Collabera  June 2011 - Present
Supplies Guys   February 2009 - June 2011
PAETEC  January 2008 - December 2008
Cablevision   February 2007 - December 2007
Caliper  January 2005 - December 2007
WorkForce-OS   November 2001 - December 2005
AT&T  January 1999 - November 2001
AT&T  January 1998 - January 1999
American Transtech / Convergys   January 1990 - January 1998
AT&T  January 1985 - January 1990

Skills
Account Management, Strategic Partnerships, Telecommunications, SaaS, Customer Experience, Sales Management, Applicant Tracking..., Vendor Management, Talent Acquisition, Direct Sales, Recruiting, Customer Service, Talent Management, Managed Services, BPO, Solution Selling, Coaching, Co-location, Salesforce.com, Project Management, Strategy, Wireless, Cross-functional Team...

Education
Fairleigh Dickinson University   1987 — 1989
MBA, Business - Executive MBA

St. Francis College   1974 — 1977
BS, Business Management / Marketing

Experience
T-Mobile  March 2014 - Present
Cablevision   May 2012 - March 2014
Zale  June 2010 - May 2012
Blockbuster  September 2006 - November 2009

Skills
Sports, Event Management, Social Media, Microsoft Office, Customer Service, Event Planning, Public Speaking, Microsoft Excel, PowerPoint, Sales, Leadership, Customer Satisfaction, Training, Access

Education
Dowling College
Mathematics

Suffolk County Community College
Liberal Arts and Sciences/Liberal Studies

Experience
Linc Facility Services  February 2010 - Present
Robert Half Finance & Accounting  February 2010 - September 2010
Accountemps  February 2010 - September 2010
Upwardly Global  2007 - 2010
Cablevision   July 2009 - August 2009
Cablevision   July 2009 - July 2009
AIG  November 2008 - March 2009
AIG  November 2008 - March 2009
HD SMITH  September 2007 - June 2008
HD SMITH  September 2007 - June 2008

Skills
Payroll, Microsoft Excel, Microsoft Word, Microsoft Office, QuickBooks, PeopleSoft, Accounting, Outlook, ADP Payroll, Peachtree, Data Entry, PowerPoint, Inventory Management, Database Administration

Education
Essex County College   2008 — 2010
AS

Essex County College   2008 — 2010
A.S

INTEC: Niger Institute of Economics and Accountancy Techniques   2000 — 2003
Associate's degree

INTEC: Niger Institute of Economics and Accountancy Techniques

Experience
Cablevision   December 2012 - Present
Cablevision   February 2011 - December 2012
Scholarchip  April 2001 - June 2010
Brookhaven National Laboratory  April 1999 - April 2001
Brookhaven National Laboratory  June 1996 - April 1999

Education
Queen's University Belfast   1994 — 1995
MS, Optoelectronics and Optical Information Processing

Dublin City University   1990 — 1994
BS, Applied Physics

Experience
AIG  November 2014 - Present
FUJIFILM Medical Systems U.S.A., Inc.   September 2013 - November 2014
Pfizer  August 2011 - September 2013
Glencore  November 2010 - August 2011
Cablevision   January 2010 - June 2010
HealthMarkets  June 2006 - December 2009
The Advanced Marketing & Media Group   November 2009 - November 2009
RINKU LLC   January 2003 - May 2007
Aetna  June 2001 - January 2004

Skills
PL/SQL, Databases, Oracle, Data Warehousing, ETL, Business Intelligence, SDLC, XML, XSLT, Unix, JavaScript, Web Services, Database Design, Business Analysis, Access, Software Development, Unix Shell Scripting, Data Modeling, SQL, Java, T-SQL, Visual Basic, Programming, Visual Studio, SQL Tuning, SOA, Performance Tuning, Microsoft SQL Server, Oracle SQL, SQL Server, HTML, SQL*Plus, Shell Scripting, Application Development, DB2, C#, Visio, VBScript, Erwin, Data Analysis, Integration, Database Administration, Requirements Analysis, Healthcare, Healthcare Information..., Oracle SQL Developer

Education
Eastern Connecticut State University
Bachelor's, Computer Science

J. P. Stevens
High School Diploma

Experience
All American Games, LLC  Executive ProducerBackfield Productions LLCMay 2009 - December 2011
Cablevision   January 1998 - December 2002

Skills
Sports Marketing

Education
Drew University   1989 — 1991
BA, English, Women's Studies

Experience
Cablevision   July 2015 - Present
Cablevision   July 2006 - Present

Skills
Sarbanes-Oxley Act, Financial Reporting, Variance Analysis, Financial Analysis, Billing Systems, General Ledger, Telecommunications, Forecasting, Hyperion Enterprise, PeopleSoft, Internal Controls, Monarch, Accounting, Account Reconciliation, Essbase, Outlook, Internal Audit, External Audit, Management, Time Management, Statistical Reporting, Programming, Video Production

Education
Dowling College   1998 — 1999
Bachelor of Business Administration (BBA), Accounting

Stony Brook University   1995 — 1997
Bachelor's degree, Mathematics

Experience
Cablevision   March 2011 - Present
NCC Media  September 2002 - March 2011
Fox Broadcasting  March 1998 - September 2002
The Stafford Hotel   November 1996 - January 1998

Skills
Advertising Sales, Media Buying, Media Planning, Digital Media, Integrated Marketing, Digital Marketing, Online Advertising, Mobile Marketing, Digital Strategy, Account Management, Lead Generation, Direct Marketing, Social Media Marketing, Interactive Marketing, Radio, New Media, Cold Calling

Education
Elon University   1992 — 1996
Bachelor of Science (BS), Marketing & Communications

Experience
Domestic Uniform Rental  August 2013 - Present
MERCK / SCHERING CORPORATION   January 1987 - January 2011
Merck/Schering-Plough Pharmaceuticals  1987 - 2011
Cablevision   January 1987 - January 2004

Skills
Sales, Customer Service, Shipping, Pharmaceutical Industry, Payroll, Sop, Validation, GMP, Cross-functional Team..., Microsoft Office, Change Control, FDA, Hazardous Materials, SAP

Education
Essex County College   1974 — 1975
Some College Courses, Business/Commerce, General2

Essex County College

Newark College of Engineering

Experience
Verizon FiOS  May 2012 - Present
Cablevision   June 2010 - May 2012
Franklin First Financial  February 2010 - June 2010
Premium Capital Funding  August 2008 - February 2010
Smart Circle  March 2008 - September 2008

Education
East Carolina University
Bachelors of Science, Economics and Business Administration

Experience
Cablevision   August 1998 - Present
Marc Lustgarten Pancreatic Cancer Foundation   August 1998 - Present
The Museum of Modern Art  February 1997 - August 1998
The Museum of Modern Art  March 1995 - February 1997
The Donna Karan Company, LLC.   November 1994 - March 1995
Hirshfield & Kantor, CPA's   November 1993 - May 1994

Education
Dowling College   1990 — 1993
Bachelor's of Science, Accounting

State University of New York at Alfred   1981 — 1983
AAS, Electrical Engineering Technologies/Technicians