CallTower Company
Industry: Company
DescriptionFounded: 2001 Subsidiary: Appia Communications, Inc.FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee outside Moved, closed, or was never hereReportCallTowerWebsiteDirections Saved (0) Saved Save Telecommunications service provider in Quincy, Massachusetts Address: 1 Batterymarch Park, Quincy, MA 02169 Hours: Closed ⋅ Opens 8AM Tuesday8AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSaturdayClosedSundayClosedMonday8AM–5PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (866) 586-4700Place name: Website: : : : Category: : : : Website: http://www.calltower.com/ Category: Telecommunications Service Provider Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of CallTower Posting publicly on the Web Write a review Reviews Be the first to review
CallTower List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CallTower. You can filter them based on skills, years of employment, job, education, department, and prior employment.
CallTower Salaries. You can even request information on how much does CallTower pay if you want to. Learn about salaries, pros and cons of working for CallTower directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
72 CallTower employees in database. Find out everything there's to know about CallTower employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
CallTower Employees
Employee
Years
Job
Industry
Jessica Lamb Jessica Lamb's CallTower Experience 2004 - June 2015
Job Salesforce Admin/ Project Manager
Industry Telecommunications
Experience
CallTower Inc June 2015 - Present
CallTower 2004 - June 2015
CallTower April 2005 - 2007
Skills
VoIP, WAN, Telecommunications, Call Centers, Cisco Technologies, Troubleshooting, Data Center, Vendor Management, Account Management, VMware, Team Building, Customer Service, Unified Communications, SaaS, Salesforce.com, Call Center, SIP, Routing, Wireless, Team Leadership, Cloud Computing, Technical Support, Networking, Telephony, Managed Services, Disaster Recovery, Management
Education
Salt Lake Community College 2013 — 2015
Associate's degree
Utah College of Massage Therapy Inc-Salt Lake City
Certified Massage Therapist
CallTower Inc June 2015 - Present
CallTower 2004 - June 2015
CallTower April 2005 - 2007
Skills
VoIP, WAN, Telecommunications, Call Centers, Cisco Technologies, Troubleshooting, Data Center, Vendor Management, Account Management, VMware, Team Building, Customer Service, Unified Communications, SaaS, Salesforce.com, Call Center, SIP, Routing, Wireless, Team Leadership, Cloud Computing, Technical Support, Networking, Telephony, Managed Services, Disaster Recovery, Management
Education
Salt Lake Community College 2013 — 2015
Associate's degree
Utah College of Massage Therapy Inc-Salt Lake City
Certified Massage Therapist
Nicole Read Nicole Read's CallTower Experience 2007 - 2008
Job Platform Partnership Director at AOL Platforms
Industry Online Media
Experience
AOL March 2015 - Present
AOL Platforms October 2014 - Present
Time Inc. / MNI July 2012 - March 2014
Time Inc. / Targeted Media June 2010 - July 2012
Time Inc. / Fortune Money Group October 2008 - June 2010
CallTower 2007 - 2008
Skills
Integrated Marketing, Strategy, Account Management, Sales, Sales Management, Strategic Planning, Advertising Sales, Analysis, Program Management, Salesforce.com, Research, Online Advertising, Digital Media, Lead Generation, Telecommunications, Digital Marketing, Social Media Marketing, Advertising, Digital Strategy, Email Marketing, Social Media, Cold Calling
Education
University of California, Davis 2003 — 2007
Bachelor's Degree
AOL March 2015 - Present
AOL Platforms October 2014 - Present
Time Inc. / MNI July 2012 - March 2014
Time Inc. / Targeted Media June 2010 - July 2012
Time Inc. / Fortune Money Group October 2008 - June 2010
CallTower 2007 - 2008
Skills
Integrated Marketing, Strategy, Account Management, Sales, Sales Management, Strategic Planning, Advertising Sales, Analysis, Program Management, Salesforce.com, Research, Online Advertising, Digital Media, Lead Generation, Telecommunications, Digital Marketing, Social Media Marketing, Advertising, Digital Strategy, Email Marketing, Social Media, Cold Calling
Education
University of California, Davis 2003 — 2007
Bachelor's Degree
Paul Baldwin Paul Baldwin's CallTower Experience December 2007 - October 2008
Job Sales Director at opticAccess
Industry Information Technology and Services
Experience
opticAccess February 2013 - Present
Fortune Data Centers September 2011 - January 2013
Silent Partner November 2008 - September 2011
CallTower December 2007 - October 2008
Time Warner Telecom December 2006 - December 2007
OnFiber Communications October 2004 - December 2006
Skills
Data Center, Negotiation, Account Management, Sales Management, Channel, Colocation, Strategic Planning, Direct Sales, Co-location, Telecommunications, Solution Selling, Managed Services, Network Services, Dark Fiber, Channel Partners, MPLS, Cloud Computing, Start-ups, Sales, Management, Integration
Education
Ohio University 1991 — 1996
Bachelor of Science, Sports Sciences
opticAccess February 2013 - Present
Fortune Data Centers September 2011 - January 2013
Silent Partner November 2008 - September 2011
CallTower December 2007 - October 2008
Time Warner Telecom December 2006 - December 2007
OnFiber Communications October 2004 - December 2006
Skills
Data Center, Negotiation, Account Management, Sales Management, Channel, Colocation, Strategic Planning, Direct Sales, Co-location, Telecommunications, Solution Selling, Managed Services, Network Services, Dark Fiber, Channel Partners, MPLS, Cloud Computing, Start-ups, Sales, Management, Integration
Education
Ohio University 1991 — 1996
Bachelor of Science, Sports Sciences
Shawn Hansen Shawn Hansen's CallTower Experience August 2015 - Present
Job Corporate Controller and Director of Finance at CallTower
Industry Accounting
Experience
CallTower August 2015 - Present
CallTower July 2014 - July 2015
Ernst & Young September 2011 - July 2014
REIC February 2010 - September 2011
LANDESK Software June 2009 - August 2009
Skills
External Audit, Internal Controls, Auditing, Assurance, US GAAP, Financial Reporting, Financial Accounting, GAAP, Sarbanes-Oxley Act, Internal Audit, Accounting, CPA, IFRS, QuickBooks, Forecasting, Financial Analysis, Revenue Recognition, Microsoft Excel
Education
Brigham Young University 2008 — 2011
Master's Degree, Accounting
CallTower August 2015 - Present
CallTower July 2014 - July 2015
Ernst & Young September 2011 - July 2014
REIC February 2010 - September 2011
LANDESK Software June 2009 - August 2009
Skills
External Audit, Internal Controls, Auditing, Assurance, US GAAP, Financial Reporting, Financial Accounting, GAAP, Sarbanes-Oxley Act, Internal Audit, Accounting, CPA, IFRS, QuickBooks, Forecasting, Financial Analysis, Revenue Recognition, Microsoft Excel
Education
Brigham Young University 2008 — 2011
Master's Degree, Accounting
Paul Chris Luke Paul Chris Luke's CallTower Experience July 2009 - July 2013
Job Director of Technology, Web Designer and Information Architect.
Industry Information Technology and Services
Experience
The Johnson Group June 2015 - Present
Rexy Design December 2011 - Present
Goldman Sachs July 2013 - July 2014
CallTower July 2009 - July 2013
BYU-Idaho January 2009 - July 2013
BYU-Idaho January 2011 - January 2012
Skills
Technical Engineering, Team Leadership, Network Engineering, VoIP, Customer Relations, Routing, Event Management, Project Management, Photoshop, Photography, Technical Leadership, Leadership Development, Public Speaking, Social Media, Social Media Marketing, Event Marketing Strategy, Product Management, Customer Service, Customer Satisfaction, Fun, Visionary Thinking, Dress for Success, Relationship Management..., Presentations, Exceptional People..., Leadership, Articulate Communicator, Sales, Self-starter, Management, Team Building, Social Networking, Networking, Time Management, Critical Thinking, Microsoft Office, Telecommunications, Training, Teamwork, Wireless, Troubleshooting, Microsoft Excel, Marketing, CRM, Online Marketing, Access, Program Management, Salesforce.com, SaaS, Public Relations
Education
BYU-Idaho 2010 — 2014
Undergrad, Marketing, 3.9
University of Utah 2012 — 2012
Project Management Certificate - Continuing Education, Project Management, 4.0
The Johnson Group June 2015 - Present
Rexy Design December 2011 - Present
Goldman Sachs July 2013 - July 2014
CallTower July 2009 - July 2013
BYU-Idaho January 2009 - July 2013
BYU-Idaho January 2011 - January 2012
Skills
Technical Engineering, Team Leadership, Network Engineering, VoIP, Customer Relations, Routing, Event Management, Project Management, Photoshop, Photography, Technical Leadership, Leadership Development, Public Speaking, Social Media, Social Media Marketing, Event Marketing Strategy, Product Management, Customer Service, Customer Satisfaction, Fun, Visionary Thinking, Dress for Success, Relationship Management..., Presentations, Exceptional People..., Leadership, Articulate Communicator, Sales, Self-starter, Management, Team Building, Social Networking, Networking, Time Management, Critical Thinking, Microsoft Office, Telecommunications, Training, Teamwork, Wireless, Troubleshooting, Microsoft Excel, Marketing, CRM, Online Marketing, Access, Program Management, Salesforce.com, SaaS, Public Relations
Education
BYU-Idaho 2010 — 2014
Undergrad, Marketing, 3.9
University of Utah 2012 — 2012
Project Management Certificate - Continuing Education, Project Management, 4.0
Stephanie (Trimmer) O'Connor Stephanie (Trimmer) O'Connor's CallTower Experience August 2010 - 2012
Job Partner Engagement Manager, NextUC
Industry Telecommunications
Experience
NextUC July 2011 - Present
CallTower August 2010 - 2012
Skills
UCaaS, Strategic Account..., Account Management, SaaS, Channel Strategy, Salesforce.com, Up-selling, Microsoft Office, New Program Launches, Presentation Development, Google Adwords, Start-up Organizations, Technical Product..., Customer Product..., Drafting Proposals, Written & Oral..., Zendesk, Direct Marketing, Quote Preparation, Cross-functional..., Consultative Selling..., Marketo, Google Analytics, Microsoft Dynamics, Social Media Marketing
Education
University of California, Davis
BS, Animal Science
University of San Francisco
Mathematics
NextUC July 2011 - Present
CallTower August 2010 - 2012
Skills
UCaaS, Strategic Account..., Account Management, SaaS, Channel Strategy, Salesforce.com, Up-selling, Microsoft Office, New Program Launches, Presentation Development, Google Adwords, Start-up Organizations, Technical Product..., Customer Product..., Drafting Proposals, Written & Oral..., Zendesk, Direct Marketing, Quote Preparation, Cross-functional..., Consultative Selling..., Marketo, Google Analytics, Microsoft Dynamics, Social Media Marketing
Education
University of California, Davis
BS, Animal Science
University of San Francisco
Mathematics
Karen Fredrich's CallTower Experience March 2015 - Present
Job Director, Implementations and Product Management at CallTower
Industry Telecommunications
Experience
CallTower March 2015 - Present
CallTower September 2014 - Present
CallTower February 2014 - Present
CallTower September 2013 - February 2014
inContact January 2012 - June 2013
Integra Telecom October 2010 - December 2011
Integra September 2007 - January 2011
Integra Telecom June 2000 - September 2007
JD Services 2000 - 2000
Teltrust, Inc 1998 - 2000
Skills
Customer Service, Teamwork, Telecommunications, MPLS, T1, VoIP, SIP, Data Center, Ethernet, Telephony, Vendor Management, Salesforce.com, IP, NOC, Turn-up, Routers, Routing, Cisco Technologies, Switches, Troubleshooting, Network Design, Networking, Co-location, SaaS, Cloud Computing, Contact Center..., Operations Management, ITIL, IT Management, IT Operations, Unified Communications, SIP Trunking, Call Centers, WAN, Managed Services, LAN-WAN, Management, IVR, Leadership, Broadband, Network Architecture, Network Engineering, Optical Fiber, Professional Services, VPN, Avaya, Training, Customer Satisfaction, Integration, Call Center...
Education
Columbia College 2003 — 2006
BA
Personalized Training Academy 1992 — 1993
Travel and Tourism Certification
Gelnhausen Berufsschule 1990 — 1992
CallTower March 2015 - Present
CallTower September 2014 - Present
CallTower February 2014 - Present
CallTower September 2013 - February 2014
inContact January 2012 - June 2013
Integra Telecom October 2010 - December 2011
Integra September 2007 - January 2011
Integra Telecom June 2000 - September 2007
JD Services 2000 - 2000
Teltrust, Inc 1998 - 2000
Skills
Customer Service, Teamwork, Telecommunications, MPLS, T1, VoIP, SIP, Data Center, Ethernet, Telephony, Vendor Management, Salesforce.com, IP, NOC, Turn-up, Routers, Routing, Cisco Technologies, Switches, Troubleshooting, Network Design, Networking, Co-location, SaaS, Cloud Computing, Contact Center..., Operations Management, ITIL, IT Management, IT Operations, Unified Communications, SIP Trunking, Call Centers, WAN, Managed Services, LAN-WAN, Management, IVR, Leadership, Broadband, Network Architecture, Network Engineering, Optical Fiber, Professional Services, VPN, Avaya, Training, Customer Satisfaction, Integration, Call Center...
Education
Columbia College 2003 — 2006
BA
Personalized Training Academy 1992 — 1993
Travel and Tourism Certification
Gelnhausen Berufsschule 1990 — 1992
Todd Hess Todd Hess's CallTower Experience August 2014 - Present
Job Manager of Organizational Development at CallTower
Industry Computer Software
Experience
CallTower August 2014 - Present
CallTower August 2013 - August 2014
Vivint July 2012 - March 2013
inContact April 2011 - July 2012
inContact September 2010 - March 2011
inContact June 2009 - September 2010
inContact (UCN) September 2006 - June 2009
TRAINING & TEXTBOOK SALES FREELANCE CONSULTANCY, KAOHSIUNG, TAIWAN 2003 - 2006
EDISON ENGLISH SCHOOL, GANGSHAN, TAIWAN 2002 - 2006
Skills
Salesforce.com, Training, SaaS, Customer Experience, Organizational..., Call Center, B2B, Program Management, Workforce Management, Leadership, Team Leadership, CRM, Business Analysis, Sales Process, Management, Strategy, Coaching, Call Centers, Lead Generation, Customer Retention, Marketing, Cloud Computing, Analysis, Cross-functional Team..., Account Management, Project Planning, Consulting, Business Development, Outsourcing, Solution Selling, Enterprise Software, Telecommunications, Vendor Management, Start-ups, Entrepreneurship, Team Management, Customer Satisfaction, Strategic Partnerships, Customer Service, Product Management, Product Marketing, Budgets, Process Improvement, Instructional Design, Training Management, Organizational..., Learning Management..., Organizational Learning, Learning Management, Channel Partners
Education
Saint Joseph's University 2013 — 2015
Master's degree, Organization Development and Leadership
University of Utah
B.S., Political Science
CallTower August 2014 - Present
CallTower August 2013 - August 2014
Vivint July 2012 - March 2013
inContact April 2011 - July 2012
inContact September 2010 - March 2011
inContact June 2009 - September 2010
inContact (UCN) September 2006 - June 2009
TRAINING & TEXTBOOK SALES FREELANCE CONSULTANCY, KAOHSIUNG, TAIWAN 2003 - 2006
EDISON ENGLISH SCHOOL, GANGSHAN, TAIWAN 2002 - 2006
Skills
Salesforce.com, Training, SaaS, Customer Experience, Organizational..., Call Center, B2B, Program Management, Workforce Management, Leadership, Team Leadership, CRM, Business Analysis, Sales Process, Management, Strategy, Coaching, Call Centers, Lead Generation, Customer Retention, Marketing, Cloud Computing, Analysis, Cross-functional Team..., Account Management, Project Planning, Consulting, Business Development, Outsourcing, Solution Selling, Enterprise Software, Telecommunications, Vendor Management, Start-ups, Entrepreneurship, Team Management, Customer Satisfaction, Strategic Partnerships, Customer Service, Product Management, Product Marketing, Budgets, Process Improvement, Instructional Design, Training Management, Organizational..., Learning Management..., Organizational Learning, Learning Management, Channel Partners
Education
Saint Joseph's University 2013 — 2015
Master's degree, Organization Development and Leadership
University of Utah
B.S., Political Science
Niles Almarinez, MSc Niles Almarinez, MSc's CallTower Experience January 2008 - January 2009
Job AVP | Real Estate Capital Markets at Wells Fargo
Industry Financial Services
Experience
Wells Fargo July 2014 - Present
Wells Fargo August 2012 - June 2014
Wells Fargo CMBS Servicing January 2009 - August 2012
CallTower January 2008 - January 2009
Marcus & Millichap November 2006 - January 2008
Shea Homes, Inc. June 2004 - October 2006
Skills
C++, Microsoft Excel, Financial Modeling, Financial Analysis, Risk Management, CMBS, Negotiation, New Business Development, US GAAP, Commercial Real Estate..., Investment Properties, Real Estate Transactions, Distress Properties, Modifications, Underwriting, Derivatives, Leadership, Portfolio Management, Real Estate, Due Diligence, Loans, Sales, Analysis, Corporate Finance, Mergers & Acquisitions, Commercial Real Estate, Valuation, Credit, Financial Risk, Credit Analysis, Real Estate Economics, Disposition, Mortgage Lending, Real Estate Financing, Loan Origination, Commercial Lending, Investments, Commercial Mortgages, Capital Markets
Education
University of San Francisco
MSc, Financial Analysis
St. Mary's College of California
Computer Science & Business Administration
Wells Fargo July 2014 - Present
Wells Fargo August 2012 - June 2014
Wells Fargo CMBS Servicing January 2009 - August 2012
CallTower January 2008 - January 2009
Marcus & Millichap November 2006 - January 2008
Shea Homes, Inc. June 2004 - October 2006
Skills
C++, Microsoft Excel, Financial Modeling, Financial Analysis, Risk Management, CMBS, Negotiation, New Business Development, US GAAP, Commercial Real Estate..., Investment Properties, Real Estate Transactions, Distress Properties, Modifications, Underwriting, Derivatives, Leadership, Portfolio Management, Real Estate, Due Diligence, Loans, Sales, Analysis, Corporate Finance, Mergers & Acquisitions, Commercial Real Estate, Valuation, Credit, Financial Risk, Credit Analysis, Real Estate Economics, Disposition, Mortgage Lending, Real Estate Financing, Loan Origination, Commercial Lending, Investments, Commercial Mortgages, Capital Markets
Education
University of San Francisco
MSc, Financial Analysis
St. Mary's College of California
Computer Science & Business Administration
Howard Bain Howard Bain's CallTower Experience November 2012 - Present
Job Director at Resilient Networks
Industry Information Technology and Services
Experience
Resilient Networks May 2015 - Present
Flexera Software April 2014 - Present
Learning Tree International (NASDAQ: LTRE) July 2001 - Present
Nok Nok Labs November 2011 - Present
Norse Corporation August 2013 - Present
CallTower November 2012 - Present
Violin Memory (NYSE: VMEM) October 2012 - June 2014
Nanometrics (NASDAQ: NANO) April 2008 - May 2014
CyberDefender May 2010 - June 2012
Force10 Networks September 2007 - August 2011
Skills
Operational &..., Cost Control, Business Process..., Start-ups, Mergers, SEC filings, Sarbanes-Oxley Act, Revenue Recognition, SaaS, Strategic Planning, Forecasting, Financial Reporting, Process Improvement, Accounting, IPO, Sarbanes-Oxley, Business Strategy, Financial Analysis, Budgets, Finance, Acquisition Integration, Enterprise Software, Venture Capital, Corporate Governance, CEO/CFO Coaching, Hypergrowth, Leadership, Mergers & Acquisitions, Business Alliances, Business Process..., Cross-functional Team..., Business Development, Due Diligence, Management, Auditing, Integration, Product Management, Executive Management, Strategic Partnerships, Strategy, US GAAP, Governance, Financial Modeling, Consolidation
Education
California Polytechnic State University-San Luis Obispo 1969 — 1971
BSBA, Accounting
Resilient Networks May 2015 - Present
Flexera Software April 2014 - Present
Learning Tree International (NASDAQ: LTRE) July 2001 - Present
Nok Nok Labs November 2011 - Present
Norse Corporation August 2013 - Present
CallTower November 2012 - Present
Violin Memory (NYSE: VMEM) October 2012 - June 2014
Nanometrics (NASDAQ: NANO) April 2008 - May 2014
CyberDefender May 2010 - June 2012
Force10 Networks September 2007 - August 2011
Skills
Operational &..., Cost Control, Business Process..., Start-ups, Mergers, SEC filings, Sarbanes-Oxley Act, Revenue Recognition, SaaS, Strategic Planning, Forecasting, Financial Reporting, Process Improvement, Accounting, IPO, Sarbanes-Oxley, Business Strategy, Financial Analysis, Budgets, Finance, Acquisition Integration, Enterprise Software, Venture Capital, Corporate Governance, CEO/CFO Coaching, Hypergrowth, Leadership, Mergers & Acquisitions, Business Alliances, Business Process..., Cross-functional Team..., Business Development, Due Diligence, Management, Auditing, Integration, Product Management, Executive Management, Strategic Partnerships, Strategy, US GAAP, Governance, Financial Modeling, Consolidation
Education
California Polytechnic State University-San Luis Obispo 1969 — 1971
BSBA, Accounting
Brian Peirce Brian Peirce's CallTower Experience January 2015 - Present
Job Tier 1 Technical Support Engineer at CallTower
Industry Government Administration
Experience
CallTower January 2015 - Present
State of Utah November 2008 - January 2015
EVERGREEN LINE September 2005 - August 2007
Skills
Auditing, Outlook, Data Entry, Microsoft Office, Microsoft Excel, Training, Policy, Spreadsheets, Customer Service, Microsoft Word, Leadership, PowerPoint, Teamwork, Quality Assurance, Cisco VoIP
Education
University of Utah 2001 — 2005
Bachelor's degree, History
Salt Lake Community College 1998 — 2000
Associate of Arts and Sciences (AAS), General Studies
Hillcrest High School 1994 — 1996
Diploma, General Studies
New Horizons Computer Learning Center
CallTower January 2015 - Present
State of Utah November 2008 - January 2015
EVERGREEN LINE September 2005 - August 2007
Skills
Auditing, Outlook, Data Entry, Microsoft Office, Microsoft Excel, Training, Policy, Spreadsheets, Customer Service, Microsoft Word, Leadership, PowerPoint, Teamwork, Quality Assurance, Cisco VoIP
Education
University of Utah 2001 — 2005
Bachelor's degree, History
Salt Lake Community College 1998 — 2000
Associate of Arts and Sciences (AAS), General Studies
Hillcrest High School 1994 — 1996
Diploma, General Studies
New Horizons Computer Learning Center
Jason Ostler Jason Ostler's CallTower Experience September 2012 - April 2014
Job Technical Support Specialist II at State of Utah
Industry Information Services
Experience
State of Utah March 2015 - Present
Goldman Sachs April 2014 - March 2015
CallTower September 2012 - April 2014
CallTower August 2010 - September 2012
Salt Lake Winlectric May 2007 - July 2008
Skills
Technical Support, Call Centers, Customer Service, Telecommunications, Networking, Data Center, Cisco Technologies, Professional..., Always Punctual, Troubleshooting, Cisco VoIP, Computer Hardware, Employee Training, Teamwork, Servers, Microsoft Office, SIP
Education
Utah State University - Jon M. Huntsman School of Business 2013 — 2015
Bachelor's Degree, Business Administration and Management, General, Senior
Salt Lake Community College 2012 — 2013
Associate of Science (AS), General Studies
Salt Lake Community College 2010 — 2012
Associate of Applied Science (AAS), Automotive Refinishing and Repair
State of Utah March 2015 - Present
Goldman Sachs April 2014 - March 2015
CallTower September 2012 - April 2014
CallTower August 2010 - September 2012
Salt Lake Winlectric May 2007 - July 2008
Skills
Technical Support, Call Centers, Customer Service, Telecommunications, Networking, Data Center, Cisco Technologies, Professional..., Always Punctual, Troubleshooting, Cisco VoIP, Computer Hardware, Employee Training, Teamwork, Servers, Microsoft Office, SIP
Education
Utah State University - Jon M. Huntsman School of Business 2013 — 2015
Bachelor's Degree, Business Administration and Management, General, Senior
Salt Lake Community College 2012 — 2013
Associate of Science (AS), General Studies
Salt Lake Community College 2010 — 2012
Associate of Applied Science (AAS), Automotive Refinishing and Repair
William Rubio William Rubio's CallTower Experience April 2013 - Present
Job Chief Revenue Officer at CallTower
Industry Telecommunications
Experience
CallTower April 2013 - Present
Earthlink Business January 2003 - April 2013
Cleartel Communications-Formally IDS Telecom January 2001 - January 2003
Expedient July 2000 - December 2001
XO Communications August 1998 - July 2000
AT&T September 1997 - August 1998
AT&T May 1995 - September 1997
Skills
VoIP, Managed Services, Co-location, Telecommunications, Start-ups, Strategy, IP, Sales Management, Management, Unified Communications, MPLS, SIP Trunking, Sales, Hosted Services, Telephony, Solution Selling, T1, Wireless, Business Development, Metro Ethernet, Channel Partners, Cloud Computing, Hosted Voice, Senior Executive...
Education
Kennesaw State University 1997 — 1999
MBA, Masters in International Business
University of Miami 1991 — 1995
Bachelor of Science, Industrial Engineering
Miami Sunset Senior High School 1989 — 1991
CallTower April 2013 - Present
Earthlink Business January 2003 - April 2013
Cleartel Communications-Formally IDS Telecom January 2001 - January 2003
Expedient July 2000 - December 2001
XO Communications August 1998 - July 2000
AT&T September 1997 - August 1998
AT&T May 1995 - September 1997
Skills
VoIP, Managed Services, Co-location, Telecommunications, Start-ups, Strategy, IP, Sales Management, Management, Unified Communications, MPLS, SIP Trunking, Sales, Hosted Services, Telephony, Solution Selling, T1, Wireless, Business Development, Metro Ethernet, Channel Partners, Cloud Computing, Hosted Voice, Senior Executive...
Education
Kennesaw State University 1997 — 1999
MBA, Masters in International Business
University of Miami 1991 — 1995
Bachelor of Science, Industrial Engineering
Miami Sunset Senior High School 1989 — 1991
Chip Filak Chip Filak's CallTower Experience June 2004 - June 2013
Job Independent Financial Services Consultant
Industry Information Technology and Services
Experience
Filak Associates July 2013 - Present
CallTower June 2004 - June 2013
Coremetrics 2000 - 2004
C*ATS Software 1995 - 2002
Skills
Financial Reporting, Accounting, Budgeting, Corporate Law, International Office..., Equipment Lease..., Corporate Finance, Corporate Consolidations, SEC Reporting, Strategic Financial..., Budgets, Consolidation, Financial Planning, SEC Filings, Strategic Planning
Education
Brown University
Bachelor of Arts (B.A.), Elect Engr/Econ
Purdue University - Krannert School of Management
MS Business Administation
Filak Associates July 2013 - Present
CallTower June 2004 - June 2013
Coremetrics 2000 - 2004
C*ATS Software 1995 - 2002
Skills
Financial Reporting, Accounting, Budgeting, Corporate Law, International Office..., Equipment Lease..., Corporate Finance, Corporate Consolidations, SEC Reporting, Strategic Financial..., Budgets, Consolidation, Financial Planning, SEC Filings, Strategic Planning
Education
Brown University
Bachelor of Arts (B.A.), Elect Engr/Econ
Purdue University - Krannert School of Management
MS Business Administation
Nick Nance's CallTower Experience June 2010 - March 2012
Job ProductOriented Web Developer at LinkedIn
Industry Computer Software
Experience
LinkedIn November 2014 - Present
The Lathe January 2014 - November 2014
EventsHero November 2012 - December 2013
NextUC May 2012 - October 2012
CallTower June 2010 - March 2012
CallTower July 2009 - June 2010
Skills
JavaScript, Java, XML, Ext JS, CSS, User Interface Design, HTML, ExtJS, Debugging, Problem Solving, Creative Problem Solving, Backbone.js, jQuery, User Experience Design, HTML5, User Experience, User Interface, Front-end, Agile Methodologies, HTML 5, Web Development, Mobile Applications
Education
University of Oklahoma 2010 — 2013
Computer Science
Norman High School North 2006 — 2010
LinkedIn November 2014 - Present
The Lathe January 2014 - November 2014
EventsHero November 2012 - December 2013
NextUC May 2012 - October 2012
CallTower June 2010 - March 2012
CallTower July 2009 - June 2010
Skills
JavaScript, Java, XML, Ext JS, CSS, User Interface Design, HTML, ExtJS, Debugging, Problem Solving, Creative Problem Solving, Backbone.js, jQuery, User Experience Design, HTML5, User Experience, User Interface, Front-end, Agile Methodologies, HTML 5, Web Development, Mobile Applications
Education
University of Oklahoma 2010 — 2013
Computer Science
Norman High School North 2006 — 2010
Gloria Wong's CallTower Experience August 2014 - Present
Job Channel Manager | Passion for Excellence | Strategic Partnerships | Cisco Call Manager | Microsoft Skype for Business
Industry Telecommunications
Experience
CallTower August 2014 - Present
Telepacific Communication December 2008 - April 2014
Sandler Partners January 2006 - April 2008
TelePacific Communications April 1999 - January 2006
Allegiance Telecom October 1998 - March 1999
Pacific Bell Mobile Services May 1997 - August 1998
Los Angeles Cellular Telephone Co. May 1995 - May 1997
Metrocall Paging October 1993 - March 1995
Merit Savings 1980 - 1985
Skills
Managed Services, Co-location, Long Distance, SIP Trunking, Hosted PBX, VoIP, Telecommunications, Networking, PABX, Start-ups, Ethernet, Sales, Selling, Wireless, Broadband, Sales Management, Direct Sales, MPLS, New Business Development, Business Development, Management, Solution Selling, Unified Communications, Cold Calling, Hosted Services, Telephony, Channel Partners, Sales Process, Cloud Computing, Salesforce.com, Sales Operations, SaaS
Education
California State University-Los Angeles 1980 — 1985
BS, Business Administration
California State University-Los Angeles 1980 — 1985
BS, Business Administration -Marketing
CallTower August 2014 - Present
Telepacific Communication December 2008 - April 2014
Sandler Partners January 2006 - April 2008
TelePacific Communications April 1999 - January 2006
Allegiance Telecom October 1998 - March 1999
Pacific Bell Mobile Services May 1997 - August 1998
Los Angeles Cellular Telephone Co. May 1995 - May 1997
Metrocall Paging October 1993 - March 1995
Merit Savings 1980 - 1985
Skills
Managed Services, Co-location, Long Distance, SIP Trunking, Hosted PBX, VoIP, Telecommunications, Networking, PABX, Start-ups, Ethernet, Sales, Selling, Wireless, Broadband, Sales Management, Direct Sales, MPLS, New Business Development, Business Development, Management, Solution Selling, Unified Communications, Cold Calling, Hosted Services, Telephony, Channel Partners, Sales Process, Cloud Computing, Salesforce.com, Sales Operations, SaaS
Education
California State University-Los Angeles 1980 — 1985
BS, Business Administration
California State University-Los Angeles 1980 — 1985
BS, Business Administration -Marketing
Geronimo Garcia Geronimo Garcia's CallTower Experience August 2005 - Present
Job Technical Project Manager at Calltower
Industry Telecommunications
Experience
Calltower August 2005 - Present
Cisco Systems June 2002 - July 2005
Task Technologies February 1998 - December 2001
Skills
Cisco Technologies, Information Technology, Unified Communications, Cisco Call Manager, Project Management, Telecommunications, VoIP, Cloud Computing, Disaster Recovery, Project Managers, IT Management, Servers, Vendor Management, Data Center, Troubleshooting, ITIL, VMware, Managed Services, Switches, WAN, MPLS, Routing
Education
University of Miami
Calltower August 2005 - Present
Cisco Systems June 2002 - July 2005
Task Technologies February 1998 - December 2001
Skills
Cisco Technologies, Information Technology, Unified Communications, Cisco Call Manager, Project Management, Telecommunications, VoIP, Cloud Computing, Disaster Recovery, Project Managers, IT Management, Servers, Vendor Management, Data Center, Troubleshooting, ITIL, VMware, Managed Services, Switches, WAN, MPLS, Routing
Education
University of Miami
James Barroso James Barroso's CallTower Experience November 2001 - March 2013
Job Sr. Network Engineer at Xerox
Industry Information Technology and Services
Experience
Xerox July 2013 - Present
CallTower November 2001 - March 2013
Networld Communications September 1999 - November 2001
Ernst & Young April 1999 - September 1999
Skills
Cisco Unified..., Cisco Routing &..., Cisco IOS, CCIE R&S, VoIP, Cisco IP Telephony..., Network Design, Network Engineering, Voice & Data Convergence, WAN, SIP, SIP Trunking, SCCP, H.323, Windows Server, Cisco Call Manager, Switches, Cloud Computing, UCaaS, Networking, BGP, Unified Communications, Routing, Cisco Technologies, MPLS, Data Center, Security, IP, Cisco Routers, TCP/IP, Wireless, Network Security, Telephony, Routers
Education
Brigham Young University 1997 — 1999
BS
Diablo Valley College 1996 — 1999
AA
Xerox July 2013 - Present
CallTower November 2001 - March 2013
Networld Communications September 1999 - November 2001
Ernst & Young April 1999 - September 1999
Skills
Cisco Unified..., Cisco Routing &..., Cisco IOS, CCIE R&S, VoIP, Cisco IP Telephony..., Network Design, Network Engineering, Voice & Data Convergence, WAN, SIP, SIP Trunking, SCCP, H.323, Windows Server, Cisco Call Manager, Switches, Cloud Computing, UCaaS, Networking, BGP, Unified Communications, Routing, Cisco Technologies, MPLS, Data Center, Security, IP, Cisco Routers, TCP/IP, Wireless, Network Security, Telephony, Routers
Education
Brigham Young University 1997 — 1999
BS
Diablo Valley College 1996 — 1999
AA
Andrea Rasband Andrea Rasband's CallTower Experience May 2008 - August 2012
Job Associate Project Manager at Jive Communications, Inc
Industry Telecommunications
Experience
Jive Communications, Inc April 2014 - Present
Jive Communications, Inc August 2012 - April 2014
CallTower May 2008 - August 2012
Skills
VoIP, SIP, Cisco Call Manager, MPLS, Telecommunications, Cisco Technologies, Customer Satisfaction, Telephony, Switches, Disaster Recovery, Network Engineering, WAN, Unified Communications, IP, Data Center, Solution Selling, Wireless, Managed Services, Cloud Computing, Project Management, SaaS, Broadband
Education
Salt Lake Community College
Jive Communications, Inc April 2014 - Present
Jive Communications, Inc August 2012 - April 2014
CallTower May 2008 - August 2012
Skills
VoIP, SIP, Cisco Call Manager, MPLS, Telecommunications, Cisco Technologies, Customer Satisfaction, Telephony, Switches, Disaster Recovery, Network Engineering, WAN, Unified Communications, IP, Data Center, Solution Selling, Wireless, Managed Services, Cloud Computing, Project Management, SaaS, Broadband
Education
Salt Lake Community College
Sean Lowry's CallTower Experience March 2008 - February 2012
Job Director, Consulting | CGI Advantage ERP Program
Industry Information Technology and Services
Experience
CGI February 2012 - Present
CallTower March 2008 - February 2012
CGI June 1999 - March 2008
Skills
State and Local..., ERP Implementations, Consulting, Sales Support, Requirements Analysis, Enterprise Software, Business Process..., Operations Management, Cisco VoIP, UCaaS, SaaS, Unified Communications, Cisco Technologies, Vendor Management, Project Management, SDLC, CRM, Product Management, Call Center, Telecommunications
Education
University of Arizona, Eller College of Management 1997 — 1999
MBA, MIS & Entrepreneurship
Brigham Young University 1986 — 1994
Bachelor of Science (B.S.), Mechanical Engineering
CGI February 2012 - Present
CallTower March 2008 - February 2012
CGI June 1999 - March 2008
Skills
State and Local..., ERP Implementations, Consulting, Sales Support, Requirements Analysis, Enterprise Software, Business Process..., Operations Management, Cisco VoIP, UCaaS, SaaS, Unified Communications, Cisco Technologies, Vendor Management, Project Management, SDLC, CRM, Product Management, Call Center, Telecommunications
Education
University of Arizona, Eller College of Management 1997 — 1999
MBA, MIS & Entrepreneurship
Brigham Young University 1986 — 1994
Bachelor of Science (B.S.), Mechanical Engineering
Shane Gossert Shane Gossert's CallTower Experience March 2015 - Present
Job Senior Manager, Channel Sales at CallTower
Industry Telecommunications
Experience
CallTower March 2015 - Present
CallTower February 2014 - March 2015
MegaPath Inc. January 2009 - January 2014
Softchoice May 2008 - October 2008
Axiom Staffing Group February 2007 - February 2008
Experient October 2004 - February 2007
Skills
Salesforce.com, Channel Management, Solution Led Selling, Selling, Strategic Partnerships, Business Development, Networking, Sales Operations, Management, VoIP, Mobile Devices, Security, Sales, Sales Management, MPLS, Strategic Planning, IP, Partner Management, Solution Selling, Managed Services, Retail, Integrated Marketing, Unified Communications, Direct Sales, Channel Partners, SIP Trunking, Telecommunications, SaaS, Co-location, Lead Generation, Account Management, Cold Calling, Channel, Call Centers, Cloud Computing, Sales Process, Telephony
Education
Shepherd University 2002 — 2004
BS, Communication and Media Studies
Salisbury University 1999 — 2001
Mass Communication/Media Studies
Boonsboro Senior Highschool 1994 — 1998
CallTower March 2015 - Present
CallTower February 2014 - March 2015
MegaPath Inc. January 2009 - January 2014
Softchoice May 2008 - October 2008
Axiom Staffing Group February 2007 - February 2008
Experient October 2004 - February 2007
Skills
Salesforce.com, Channel Management, Solution Led Selling, Selling, Strategic Partnerships, Business Development, Networking, Sales Operations, Management, VoIP, Mobile Devices, Security, Sales, Sales Management, MPLS, Strategic Planning, IP, Partner Management, Solution Selling, Managed Services, Retail, Integrated Marketing, Unified Communications, Direct Sales, Channel Partners, SIP Trunking, Telecommunications, SaaS, Co-location, Lead Generation, Account Management, Cold Calling, Channel, Call Centers, Cloud Computing, Sales Process, Telephony
Education
Shepherd University 2002 — 2004
BS, Communication and Media Studies
Salisbury University 1999 — 2001
Mass Communication/Media Studies
Boonsboro Senior Highschool 1994 — 1998
Andrea L. Pachura Andrea L. Pachura's CallTower Experience February 2008 - August 2009
Job Store Manager, The Loft, Ann INC.
Industry Retail
Experience
ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey) August 2015 - Present
Old Navy at Gap Inc./Old Navy September 2009 - August 2015
Gap Inc./Old Navy August 2010 - December 2011
Gap, Inc. September 2009 - August 2010
CallTower February 2008 - August 2009
Cintas 2005 - 2007
Enterprise Rent-A-Car June 2004 - June 2006
Skills
Merchandising, Customer Service, Sales, Selling, Retail, Customer Satisfaction, Customer Experience, Driving Results, Leadership, Sales Operations, Loss Prevention, Store Management, Store Operations, Telecommunications, Visual Merchandising, Hiring, VoIP
Education
University of California, Santa Barbara 2001 — 2003
Bachelors, Sociology
ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey) August 2015 - Present
Old Navy at Gap Inc./Old Navy September 2009 - August 2015
Gap Inc./Old Navy August 2010 - December 2011
Gap, Inc. September 2009 - August 2010
CallTower February 2008 - August 2009
Cintas 2005 - 2007
Enterprise Rent-A-Car June 2004 - June 2006
Skills
Merchandising, Customer Service, Sales, Selling, Retail, Customer Satisfaction, Customer Experience, Driving Results, Leadership, Sales Operations, Loss Prevention, Store Management, Store Operations, Telecommunications, Visual Merchandising, Hiring, VoIP
Education
University of California, Santa Barbara 2001 — 2003
Bachelors, Sociology
Shirley Rossi Shirley Rossi's CallTower Experience September 2007 - August 2011
Job Business Development Manager
Industry Telecommunications
Experience
CallTower September 2007 - August 2011
CallTower September 2007 - March 2011
Astellas Pharma April 2006 - September 2007
Qwest Communications December 2004 - April 2006
Skills
Unified Communications, SaaS, Telecommunications, Strategic Partnerships, Solution Selling, Cloud Computing, Business Development, Managed Services, Telephony, Management, Sales, Product Management, New Business Development, Account Management, Direct Sales, SIP, Wireless, Customer Retention, Security, Channel, IP, Contract Negotiation, Sales Operations, Leadership, Salesforce.com, Networking, Call Centers, Sales Process, MPLS, Co-location, VoIP, Vendor Management, Channel Partners, Enterprise Software, Professional Services, Sales Management, Data Center, Customer Satisfaction, Cisco Call Manager
Education
Presentation High School
The University of Montana
BS, Communications, Business Marketing and Human Family Development
CallTower September 2007 - August 2011
CallTower September 2007 - March 2011
Astellas Pharma April 2006 - September 2007
Qwest Communications December 2004 - April 2006
Skills
Unified Communications, SaaS, Telecommunications, Strategic Partnerships, Solution Selling, Cloud Computing, Business Development, Managed Services, Telephony, Management, Sales, Product Management, New Business Development, Account Management, Direct Sales, SIP, Wireless, Customer Retention, Security, Channel, IP, Contract Negotiation, Sales Operations, Leadership, Salesforce.com, Networking, Call Centers, Sales Process, MPLS, Co-location, VoIP, Vendor Management, Channel Partners, Enterprise Software, Professional Services, Sales Management, Data Center, Customer Satisfaction, Cisco Call Manager
Education
Presentation High School
The University of Montana
BS, Communications, Business Marketing and Human Family Development
Michael Flint, CPA Michael Flint, CPA's CallTower Experience March 2013 - August 2015
Job Consulting CFO at Preferred CFO
Industry Telecommunications
Experience
Preferred CFO August 2015 - Present
CallTower March 2013 - August 2015
Schiff Nutrition International December 2009 - March 2013
inContact June 2008 - November 2009
Ernst & Young October 2000 - June 2008
Skills
Finance, Accounting, Forecasting, Financial Analysis, Controllership Functions, Financial Reporting, Mergers & Acquisitions, SEC filings, Financial Audits, Sarbanes-Oxley Act, Internal Controls, Auditing, Revenue Recognition, Due Diligence, Internal Audit, Sarbanes-Oxley, Cash Management
Education
Brigham Young University 1995 — 1998
Masters
Preferred CFO August 2015 - Present
CallTower March 2013 - August 2015
Schiff Nutrition International December 2009 - March 2013
inContact June 2008 - November 2009
Ernst & Young October 2000 - June 2008
Skills
Finance, Accounting, Forecasting, Financial Analysis, Controllership Functions, Financial Reporting, Mergers & Acquisitions, SEC filings, Financial Audits, Sarbanes-Oxley Act, Internal Controls, Auditing, Revenue Recognition, Due Diligence, Internal Audit, Sarbanes-Oxley, Cash Management
Education
Brigham Young University 1995 — 1998
Masters
Robert Perduyn Robert Perduyn's CallTower Experience March 2015 - Present
Job Channel Sales Manager Texas Region at CallTower
Industry Telecommunications
Experience
CallTower March 2015 - Present
Alpheus Communications July 2013 - January 2015
Charter Business December 2009 - July 2013
OnviSource January 2009 - December 2009
Cross Telecom October 2002 - January 2009
Avaya October 1996 - October 2002
LANNET/Avaya/Lucent October 1996 - October 2002
TC-Corporation September 1992 - October 1996
Skills
Telecommunications, Channel, Selling, VoIP, Sales Operations, Unified Communications, Sales Process, Call Centers, Sales Management, Avaya, Leadership, Wireless, New Business Development, Networking, Cisco Technologies, Management, SaaS, Customer Satisfaction, Sales, Avaya Technologies
Education
Texas Tech University 1988 — 1992
Bachelor, Business Administration
CallTower March 2015 - Present
Alpheus Communications July 2013 - January 2015
Charter Business December 2009 - July 2013
OnviSource January 2009 - December 2009
Cross Telecom October 2002 - January 2009
Avaya October 1996 - October 2002
LANNET/Avaya/Lucent October 1996 - October 2002
TC-Corporation September 1992 - October 1996
Skills
Telecommunications, Channel, Selling, VoIP, Sales Operations, Unified Communications, Sales Process, Call Centers, Sales Management, Avaya, Leadership, Wireless, New Business Development, Networking, Cisco Technologies, Management, SaaS, Customer Satisfaction, Sales, Avaya Technologies
Education
Texas Tech University 1988 — 1992
Bachelor, Business Administration
Lon Schiffbauer, Ph.D.'s CallTower Experience October 2014 - August 2015
Job Assistant Professor, Consultant, Writer
Industry Higher Education
Experience
Vivifi December 2014 - Present
Salt Lake Community College December 2014 - Present
University of Phoenix June 2009 - Present
CallTower October 2014 - August 2015
Unlocked Communications February 2010 - September 2014
Intel Corporation July 2000 - January 2010
Skills
Internal Communications, Change Management, Organizational Behavior, Communications Strategy, Communications Planning, Strategic Communications, Industrial/Organizationa..., Classroom Instruction, Benefits Communication, conversational French, Teaching, Conversational Japanese, Curriculum Development, Corporate Communications, Organizational..., Employee Engagement, French, Interviews, Management, Human Resources, Leadership, Strategy, Program Management, Business Strategy, Talent Management, Coaching, Marketing Communications, Integrated Marketing, Japanese, Leadership Development, Social Psychology, Training, Classroom, Onboarding, Executive Coaching, Business Planning, Workshop Facilitation, Employee Training, Communication Training, Instructional Design, Culture Change, Organizational Design, Writing, Performance Management, Communication, Strategic Planning
Education
Capella University 2008 — 2013
PhD, Industrial/Organizational Psychology
University of Phoenix 1997 — 1999
MBA, Business Administration
The University of Memphis 1989 — 1993
BA, Journalism, Advertising concentration
Vivifi December 2014 - Present
Salt Lake Community College December 2014 - Present
University of Phoenix June 2009 - Present
CallTower October 2014 - August 2015
Unlocked Communications February 2010 - September 2014
Intel Corporation July 2000 - January 2010
Skills
Internal Communications, Change Management, Organizational Behavior, Communications Strategy, Communications Planning, Strategic Communications, Industrial/Organizationa..., Classroom Instruction, Benefits Communication, conversational French, Teaching, Conversational Japanese, Curriculum Development, Corporate Communications, Organizational..., Employee Engagement, French, Interviews, Management, Human Resources, Leadership, Strategy, Program Management, Business Strategy, Talent Management, Coaching, Marketing Communications, Integrated Marketing, Japanese, Leadership Development, Social Psychology, Training, Classroom, Onboarding, Executive Coaching, Business Planning, Workshop Facilitation, Employee Training, Communication Training, Instructional Design, Culture Change, Organizational Design, Writing, Performance Management, Communication, Strategic Planning
Education
Capella University 2008 — 2013
PhD, Industrial/Organizational Psychology
University of Phoenix 1997 — 1999
MBA, Business Administration
The University of Memphis 1989 — 1993
BA, Journalism, Advertising concentration
Bill Kilgore's CallTower Experience August 2010 - January 2012
Job Strategic Account Manager at Interactive Intelligence
Industry Information Services
Experience
Interactive Intelligence September 2015 - Present
Red Regatta December 2014 - Present
TIBCO Spotfire July 2013 - December 2014
Attensity January 2013 - May 2013
CallTower August 2010 - January 2012
Evolv On-Demand 2012 - 2012
Genesys / Alcatel-Lucent January 2006 - December 2009
Utopy (now Genesys ) February 2002 - January 2006
Nuance October 1999 - May 2001
Genesys February 1996 - October 1999
Skills
Enterprise Solutions..., Channel Management, Alliances, Strategic Partnerships, SaaS, UCaaS, Call Center, VP sales, Strategic Planning, Talent Acquisition, HRO, RPO, High-volume Recruiting, Talent Management, Strategic Hiring, Call Center..., call center staffing, HR Transformation, HR Metrics, Customer Satisfaction, Customer Experience, Sales, CRM, Business Alliances, Enterprise Software, Direct Sales, Channel Partners, Channel, Managed Services, VoIP, Salesforce.com, Account Management, Strategic Alliances, Analytics, Leadership, Management, Telecommunications, Selling, Professional Services, Cloud Computing, Unified Communications, Lead Generation, Executive Management, Outsourcing, Sales Operations, Strategy, Product Marketing, Start-ups, Solution Selling, Call Centers
Education
Trinity University
Masters, Business Administration
Trinity University
B.A., Psychology
Interactive Intelligence September 2015 - Present
Red Regatta December 2014 - Present
TIBCO Spotfire July 2013 - December 2014
Attensity January 2013 - May 2013
CallTower August 2010 - January 2012
Evolv On-Demand 2012 - 2012
Genesys / Alcatel-Lucent January 2006 - December 2009
Utopy (now Genesys ) February 2002 - January 2006
Nuance October 1999 - May 2001
Genesys February 1996 - October 1999
Skills
Enterprise Solutions..., Channel Management, Alliances, Strategic Partnerships, SaaS, UCaaS, Call Center, VP sales, Strategic Planning, Talent Acquisition, HRO, RPO, High-volume Recruiting, Talent Management, Strategic Hiring, Call Center..., call center staffing, HR Transformation, HR Metrics, Customer Satisfaction, Customer Experience, Sales, CRM, Business Alliances, Enterprise Software, Direct Sales, Channel Partners, Channel, Managed Services, VoIP, Salesforce.com, Account Management, Strategic Alliances, Analytics, Leadership, Management, Telecommunications, Selling, Professional Services, Cloud Computing, Unified Communications, Lead Generation, Executive Management, Outsourcing, Sales Operations, Strategy, Product Marketing, Start-ups, Solution Selling, Call Centers
Education
Trinity University
Masters, Business Administration
Trinity University
B.A., Psychology
Jason Coggins's CallTower Experience 2008 - August 2010
Job Regional Director / Public Sector / Eastern US at Jive Communications
Industry Telecommunications
Experience
Jive Communications July 2010 - Present
CallTower 2008 - August 2010
AT&T 2000 - 2008
Williams Communications May 1997 - September 2000
Skills
VoIP, Unified Communications, Managed Services, Solution Selling, Telecommunications, Project Management, Direct Sales, Telephony, Cloud Computing, Account Management, Wireless, Sales, Channel Partners, SaaS, Co-location, Data Center
Education
Southern Nazarene University
The University of Southern Mississippi
Jive Communications July 2010 - Present
CallTower 2008 - August 2010
AT&T 2000 - 2008
Williams Communications May 1997 - September 2000
Skills
VoIP, Unified Communications, Managed Services, Solution Selling, Telecommunications, Project Management, Direct Sales, Telephony, Cloud Computing, Account Management, Wireless, Sales, Channel Partners, SaaS, Co-location, Data Center
Education
Southern Nazarene University
The University of Southern Mississippi
Mitzie (Moran) Beasley Mitzie (Moran) Beasley's CallTower Experience 2010 - 2011
Job Experienced B2B SaaS Sales Executive (Direct and Channel)
Industry Information Technology and Services
Experience
KiteDesk December 2014 - July 2015
CallTower 2010 - 2011
InterCall 2006 - 2010
MacArthur Associates 2005 - 2006
Club Med 2003 - 2005
Skills
Sales Enablement, Sales Effectiveness, Sales Enablement Tools, Lead Generation, Sales Prospecting, Prospecting Skills, B2B, Social Networking, Enterprise Solution..., Social Media Measurement, Cold Calling, Social Media, Sales Process, Strategic Sales Plans, Salesforce.com, CRM, SaaS, Sales Operations, Solution Selling, Enterprise Software, Cloud Computing, Training, Prospect Research, Personal Values, Business Ethics, Business Development, Strategic Partnerships, Unified Communications, Direct Sales, Leadership, Selling, Partner Management, Video Conferencing, Channel Sales, New Business Development, Sales Presentations, Sales Management, Marketing, Sales, Recruiting, Technical Recruiting, Corporate Communications, Managed Services, VoIP, Telecommunications, Channel, Client Relations, Client Education
Education
University of California, Santa Barbara 1999 — 2003
Global Studies and Spanish, International Politics and Economics (Latin American Emphasis)
Universidad Carlos III de Madrid 2001 — 2001
Global Studies and Spanish, Spanish literature, language, journalism, & art
SRVHS 1994 — 1999
KiteDesk December 2014 - July 2015
CallTower 2010 - 2011
InterCall 2006 - 2010
MacArthur Associates 2005 - 2006
Club Med 2003 - 2005
Skills
Sales Enablement, Sales Effectiveness, Sales Enablement Tools, Lead Generation, Sales Prospecting, Prospecting Skills, B2B, Social Networking, Enterprise Solution..., Social Media Measurement, Cold Calling, Social Media, Sales Process, Strategic Sales Plans, Salesforce.com, CRM, SaaS, Sales Operations, Solution Selling, Enterprise Software, Cloud Computing, Training, Prospect Research, Personal Values, Business Ethics, Business Development, Strategic Partnerships, Unified Communications, Direct Sales, Leadership, Selling, Partner Management, Video Conferencing, Channel Sales, New Business Development, Sales Presentations, Sales Management, Marketing, Sales, Recruiting, Technical Recruiting, Corporate Communications, Managed Services, VoIP, Telecommunications, Channel, Client Relations, Client Education
Education
University of California, Santa Barbara 1999 — 2003
Global Studies and Spanish, International Politics and Economics (Latin American Emphasis)
Universidad Carlos III de Madrid 2001 — 2001
Global Studies and Spanish, Spanish literature, language, journalism, & art
SRVHS 1994 — 1999
Lindsay Hudspeth Lindsay Hudspeth's CallTower Experience September 2012 - Present
Job Paralegal
Industry Legal Services
Experience
CallTower September 2012 - Present
Reason Law Offices September 2012 - April 2013
Joan Fabrics March 2012 - July 2012
U.S. Bank December 2008 - June 2011
Skills
Multi Tasking, Organization, Close Attention to..., Communication, Legal Writing, Legal Research, Problem Solving, Critical Thinking, Databases, Time Management, Vendor Management, Cloud Computing, Customer Service, SaaS, Unified Communications, Wireless, Cisco Technologies, VoIP, Telecommunications
Education
Davis Applied Technology College 2011 — 2013
Certification, Paralegal Studies
CallTower September 2012 - Present
Reason Law Offices September 2012 - April 2013
Joan Fabrics March 2012 - July 2012
U.S. Bank December 2008 - June 2011
Skills
Multi Tasking, Organization, Close Attention to..., Communication, Legal Writing, Legal Research, Problem Solving, Critical Thinking, Databases, Time Management, Vendor Management, Cloud Computing, Customer Service, SaaS, Unified Communications, Wireless, Cisco Technologies, VoIP, Telecommunications
Education
Davis Applied Technology College 2011 — 2013
Certification, Paralegal Studies
Gary Weinstein Gary Weinstein's CallTower Experience 2007 - 2010
Job End User Compute Sales Specialist, Enterprise Markets at VMware
Industry Computer Software
Experience
VMware April 2013 - Present
Citrix Systems March 2010 - April 2013
CallTower 2007 - 2010
Western States Capital, LTD February 1993 - February 2007
Stratascope Inc. 2001 - 2004
Ed Beck and Associates 1993 - 2001
Skills
Enterprise Software, SaaS, Channel Partners, VDI, Business Alliances, Cloud Computing, Solution Selling, Sales Enablement, Virtualization, Professional Services, Demand Generation, Data Center, Managed Services, Sales, Salesforce.com, Storage, Direct Sales, Public Speaking, Sales Process, Software Industry, Go-to-market Strategy, Management, VMware, Strategic Partnerships, Disaster Recovery, Enterprise Architecture, Security, Financial Analysis, Financial Modeling, Business Process Mapping, Business Development, Pre-sales, Integration, Partner Management, Strategy, Product Management
Education
Colorado State University 1980 — 1984
Bachelor of Science (B.Sc.), Geology/Earth Science, General
Colorado State University 1979 — 1984
Bachelor of Science, Geology
VMware April 2013 - Present
Citrix Systems March 2010 - April 2013
CallTower 2007 - 2010
Western States Capital, LTD February 1993 - February 2007
Stratascope Inc. 2001 - 2004
Ed Beck and Associates 1993 - 2001
Skills
Enterprise Software, SaaS, Channel Partners, VDI, Business Alliances, Cloud Computing, Solution Selling, Sales Enablement, Virtualization, Professional Services, Demand Generation, Data Center, Managed Services, Sales, Salesforce.com, Storage, Direct Sales, Public Speaking, Sales Process, Software Industry, Go-to-market Strategy, Management, VMware, Strategic Partnerships, Disaster Recovery, Enterprise Architecture, Security, Financial Analysis, Financial Modeling, Business Process Mapping, Business Development, Pre-sales, Integration, Partner Management, Strategy, Product Management
Education
Colorado State University 1980 — 1984
Bachelor of Science (B.Sc.), Geology/Earth Science, General
Colorado State University 1979 — 1984
Bachelor of Science, Geology
Dylan Curtis Dylan Curtis's CallTower Experience February 2009 - November 2009
Job Enterprise Sales Manager
Industry Internet
Experience
LinkedIn January 2014 - Present
LinkedIn January 2013 - December 2013
LinkedIn January 2012 - December 2012
LinkedIn September 2010 - December 2011
Yahoo! November 2009 - August 2010
CallTower February 2009 - November 2009
UC Davis August 2008 - December 2008
Education
University of California, Davis 2004 — 2008
Managerial Economics Major, Communications Minor
LinkedIn January 2014 - Present
LinkedIn January 2013 - December 2013
LinkedIn January 2012 - December 2012
LinkedIn September 2010 - December 2011
Yahoo! November 2009 - August 2010
CallTower February 2009 - November 2009
UC Davis August 2008 - December 2008
Education
University of California, Davis 2004 — 2008
Managerial Economics Major, Communications Minor
Melanie Gabriel Curtiss's CallTower Experience February 2003 - December 2003
Job Angel, PM at Google
Industry Internet
Experience
SignalFire August 2014 - Present
M&M Fund June 2013 - Present
Google April 2011 - June 2014
Aggregate Knowledge July 2010 - April 2011
Yahoo! May 2006 - November 2009
Proforma February 2004 - May 2006
CallTower February 2003 - December 2003
Lockheed Martin July 2001 - February 2003
Cisco Systems June 2000 - September 2000
Skills
Product Management, Strategy, Competitive Analysis, Software Engineering, Advertising, Display Advertising, Business Planning, Search Advertising, Ad Serving, Product Launch, Agile Methodologies, Rich Media, DoubleClick, Scrum, Start-ups, Online Marketing, Go-to-market Strategy, Management, Product Marketing, Mobile Devices, Strategic Partnerships, Scalability, Mobile Applications, E-commerce, User Experience, Sales, Cross-functional Team..., Leadership, Web Analytics
Education
Carnegie Mellon University 2003 — 2004
MS, Software Engineering, GPA: 3.91
University of California, Los Angeles 1997 — 2001
BS, Mathematics/Applied Science, Specialization in Programming in Computing
Stanford University
Management Science and Engineering (MS&E) Graduate Certificate
SignalFire August 2014 - Present
M&M Fund June 2013 - Present
Google April 2011 - June 2014
Aggregate Knowledge July 2010 - April 2011
Yahoo! May 2006 - November 2009
Proforma February 2004 - May 2006
CallTower February 2003 - December 2003
Lockheed Martin July 2001 - February 2003
Cisco Systems June 2000 - September 2000
Skills
Product Management, Strategy, Competitive Analysis, Software Engineering, Advertising, Display Advertising, Business Planning, Search Advertising, Ad Serving, Product Launch, Agile Methodologies, Rich Media, DoubleClick, Scrum, Start-ups, Online Marketing, Go-to-market Strategy, Management, Product Marketing, Mobile Devices, Strategic Partnerships, Scalability, Mobile Applications, E-commerce, User Experience, Sales, Cross-functional Team..., Leadership, Web Analytics
Education
Carnegie Mellon University 2003 — 2004
MS, Software Engineering, GPA: 3.91
University of California, Los Angeles 1997 — 2001
BS, Mathematics/Applied Science, Specialization in Programming in Computing
Stanford University
Management Science and Engineering (MS&E) Graduate Certificate
Alif Ambler's CallTower Experience August 2009 - June 2010
Job Senior Systems Engineer at BrainStorm, Inc.
Industry Information Technology and Services
Experience
BrainStorm, Inc. January 2012 - Present
IntelliSource October 2011 - December 2011
Urban Lending Solutions October 2011 - December 2011
Interbank FX June 2010 - September 2011
CallTower August 2009 - June 2010
Infinity Consulting Solutions December 2008 - August 2009
JetBlue Airways November 2008 - August 2009
EMC August 2008 - November 2008
CORPTAX, LLC February 2008 - August 2008
Affiliated Computer Services January 2007 - January 2008
Skills
Data Center, Operating Systems, Procurement, VMware, Active Directory, Windows Server, DNS, VMware ESX, Servers, Microsoft Exchange, Firewalls, Cisco Technologies, VPN, Network Administration, Network Security, SAN
Education
Brigham Young University 1992 — 1994
Computer Science
Brigham Young University - Idaho 1992 — 1992
Associates, Criminal Justice
Brigham Young University - Idaho 1988 — 1989
Criminal Justice
Sudbury Valley School 1986 — 1988
High School
Durham High School 1984 — 1985
High School
BrainStorm, Inc. January 2012 - Present
IntelliSource October 2011 - December 2011
Urban Lending Solutions October 2011 - December 2011
Interbank FX June 2010 - September 2011
CallTower August 2009 - June 2010
Infinity Consulting Solutions December 2008 - August 2009
JetBlue Airways November 2008 - August 2009
EMC August 2008 - November 2008
CORPTAX, LLC February 2008 - August 2008
Affiliated Computer Services January 2007 - January 2008
Skills
Data Center, Operating Systems, Procurement, VMware, Active Directory, Windows Server, DNS, VMware ESX, Servers, Microsoft Exchange, Firewalls, Cisco Technologies, VPN, Network Administration, Network Security, SAN
Education
Brigham Young University 1992 — 1994
Computer Science
Brigham Young University - Idaho 1992 — 1992
Associates, Criminal Justice
Brigham Young University - Idaho 1988 — 1989
Criminal Justice
Sudbury Valley School 1986 — 1988
High School
Durham High School 1984 — 1985
High School
Lenore Lang's CallTower Experience 2008 - 2010
Job Regional Director, Enterprise Sales at Mixpanel, Inc.
Industry Computer Software
Experience
Mixpanel, Inc. July 2015 - Present
New Relic, Inc. July 2012 - July 2015
YouSendIt May 2010 - August 2012
CallTower 2008 - 2010
Skills
Account Management, Customer Retention, Negotiation, SaaS, CRM, Sales, Cold Calling, Leadership, Solution Selling, Business Development, Salesforce.com, Sales Process, Enterprise Software, Direct Sales, Lead Generation, B2B, Team Building, Cloud Computing, Training, Selling, Marketing, Sales Management, Recruiting, Strategic Partnerships, Management, Start-ups, Product Marketing, E-commerce, Professional Services, Sales Operations, Strategy, Channel Partners, New Business Development, Go-to-market Strategy, Demand Generation, Mobile Devices, Online Marketing, Online Advertising, Email Marketing, Product Management
Education
Arizona State University
Bachelor of Arts, Communication
Mixpanel, Inc. July 2015 - Present
New Relic, Inc. July 2012 - July 2015
YouSendIt May 2010 - August 2012
CallTower 2008 - 2010
Skills
Account Management, Customer Retention, Negotiation, SaaS, CRM, Sales, Cold Calling, Leadership, Solution Selling, Business Development, Salesforce.com, Sales Process, Enterprise Software, Direct Sales, Lead Generation, B2B, Team Building, Cloud Computing, Training, Selling, Marketing, Sales Management, Recruiting, Strategic Partnerships, Management, Start-ups, Product Marketing, E-commerce, Professional Services, Sales Operations, Strategy, Channel Partners, New Business Development, Go-to-market Strategy, Demand Generation, Mobile Devices, Online Marketing, Online Advertising, Email Marketing, Product Management
Education
Arizona State University
Bachelor of Arts, Communication
Ryan Pendergrass's CallTower Experience February 2015 - Present
Job Telecom Project Coordinator at CallTower
Industry Telecommunications
Experience
CallTower February 2015 - Present
ContactPoint, makers of LogMyCalls July 2014 - February 2015
Spark Networks August 2013 - July 2014
XO Communications February 2012 - March 2014
XO Communications April 2010 - February 2012
XO Communications August 2007 - April 2010
Skills
Billing Systems, Sales Support, Telecommunications, Network Engineering, Siebel, Microsoft Office, Linux, Windows 7, Samba, Mac OS X, Customer Service, Cabling, VoIP, T1, Software Documentation, Co-location, Telephony, Managed Services, IP, MPLS, Ethernet, Unified Communications, SIP Trunking, Sales Operations, Data Center, Wireless, Call Centers
Education
Salt Lake Community College 2007 — 2011
Network Systems Engineering
CallTower February 2015 - Present
ContactPoint, makers of LogMyCalls July 2014 - February 2015
Spark Networks August 2013 - July 2014
XO Communications February 2012 - March 2014
XO Communications April 2010 - February 2012
XO Communications August 2007 - April 2010
Skills
Billing Systems, Sales Support, Telecommunications, Network Engineering, Siebel, Microsoft Office, Linux, Windows 7, Samba, Mac OS X, Customer Service, Cabling, VoIP, T1, Software Documentation, Co-location, Telephony, Managed Services, IP, MPLS, Ethernet, Unified Communications, SIP Trunking, Sales Operations, Data Center, Wireless, Call Centers
Education
Salt Lake Community College 2007 — 2011
Network Systems Engineering
Robert Ross Kundtz's CallTower Experience June 2010 - August 2010
Job Finance Associate at Apple
Industry Financial Services
Experience
Apple October 2013 - Present
Apple May 2012 - August 2012
University of Michigan September 2011 - December 2011
VeriPic May 2011 - October 2011
CallTower June 2010 - August 2010
Ekim Painting 2007 - 2010
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Keynote, FileMaker, Essbase, Leadership, Social Media Marketing, Event Planning
Education
University of Michigan - Stephen M. Ross School of Business 2009 — 2013
Bachelor of Business Administration, Finance
Saint Francis High School 2005 — 2009
Apple October 2013 - Present
Apple May 2012 - August 2012
University of Michigan September 2011 - December 2011
VeriPic May 2011 - October 2011
CallTower June 2010 - August 2010
Ekim Painting 2007 - 2010
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Keynote, FileMaker, Essbase, Leadership, Social Media Marketing, Event Planning
Education
University of Michigan - Stephen M. Ross School of Business 2009 — 2013
Bachelor of Business Administration, Finance
Saint Francis High School 2005 — 2009
Trevor Berard Trevor Berard's CallTower Experience February 2014 - July 2015
Job Cloud Connectivity Engineer at inContact
Industry Telecommunications
Experience
inContact July 2015 - Present
CallTower February 2014 - July 2015
Veracity Networks November 2013 - February 2014
Integra Telecom November 2012 - October 2013
Integra Telecom September 2011 - November 2012
Integra Telecom September 2010 - September 2011
Integra Telecom March 2007 - September 2010
Verizon June 2003 - December 2006
JT Communications March 2001 - May 2003
Skills
MPLS, DSL, Ethernet, Fiber Optics, Telephony, T1, Telecommunications, WAN, Troubleshooting, Broadband, Network Design, SIP, Managed Services, Call Centers, Wireless, Technical Support, IP, Switches, Cisco Technologies, Customer Service, VoIP, SIP Trunking, DWDM, LAN-WAN, Co-location, Unified Communications, Optical Fiber, Project Management, TDM, Metro Ethernet, SDH, Frame Relay, Computer Network...
Education
California State University-Northridge
B.A., Sociology, Counseling and Interviewing: Work Settings/Criminology and Corrections
inContact July 2015 - Present
CallTower February 2014 - July 2015
Veracity Networks November 2013 - February 2014
Integra Telecom November 2012 - October 2013
Integra Telecom September 2011 - November 2012
Integra Telecom September 2010 - September 2011
Integra Telecom March 2007 - September 2010
Verizon June 2003 - December 2006
JT Communications March 2001 - May 2003
Skills
MPLS, DSL, Ethernet, Fiber Optics, Telephony, T1, Telecommunications, WAN, Troubleshooting, Broadband, Network Design, SIP, Managed Services, Call Centers, Wireless, Technical Support, IP, Switches, Cisco Technologies, Customer Service, VoIP, SIP Trunking, DWDM, LAN-WAN, Co-location, Unified Communications, Optical Fiber, Project Management, TDM, Metro Ethernet, SDH, Frame Relay, Computer Network...
Education
California State University-Northridge
B.A., Sociology, Counseling and Interviewing: Work Settings/Criminology and Corrections
Paul Connaker's CallTower Experience 2007 - 2008
Job Director, Major Accounts
Industry Telecommunications
Experience
vCom Solutions, Inc. January 2014 - Present
vCom Solutions 2008 - Present
CallTower 2007 - 2008
Skills
SaaS, Telecommunications, Solution Selling, Managed Services, Sales Operations, Enterprise Software, Cloud Computing, VoIP, Cisco Technologies, Management, Outsourcing, Unified Communications, Networking, Account Management, Salesforce.com, Telephony, Sales, Business Development, MPLS, Direct Sales
Education
University of Minnesota-Twin Cities
vCom Solutions, Inc. January 2014 - Present
vCom Solutions 2008 - Present
CallTower 2007 - 2008
Skills
SaaS, Telecommunications, Solution Selling, Managed Services, Sales Operations, Enterprise Software, Cloud Computing, VoIP, Cisco Technologies, Management, Outsourcing, Unified Communications, Networking, Account Management, Salesforce.com, Telephony, Sales, Business Development, MPLS, Direct Sales
Education
University of Minnesota-Twin Cities
Jeff Graham's CallTower Experience May 2005 - January 2012
Job CAM at Jive Communications, Inc
Industry Computer Software
Experience
Jive Communications, Inc May 2014 - Present
Graham Consulting Group February 2012 - Present
CallTower May 2005 - January 2012
CallTower, Inc. June 2005 - March 2011
WorldCom 2001 - 2002
Lucent Technologies 2000 - 2001
Skills
Telecommunications, Cisco, Unified Communications, VoIP, SaaS, Cloud Computing, Cloud Applications, Office 365, microsoft partner, IT Service Delivery, IT Consulting, Consulting, Cisco Technologies, Disaster Recovery, Switches, Selling, QoS, WAN, Salesforce.com, TCP/IP, Networking, Firewalls, Sales Operations, Wireless Networking, Managed Services, Windows Server, Data Center, Outsourcing, Technical Support, Telephony, Leadership, Wireless, Microsoft Partner, Enterprise Software, Management, Solution Selling, Account Management, Business Development, CRM, IP, Direct Sales, Professional Services, SIP, MPLS, Virtualization, Hardware, Channel Partners, Information Technology, Sales Process, Sales
Education
University of Oklahoma 1993 — 1997
BA, Multi Disciplinary Studies
Putnam City North 1991 — 1993
Diploma, General
Jive Communications, Inc May 2014 - Present
Graham Consulting Group February 2012 - Present
CallTower May 2005 - January 2012
CallTower, Inc. June 2005 - March 2011
WorldCom 2001 - 2002
Lucent Technologies 2000 - 2001
Skills
Telecommunications, Cisco, Unified Communications, VoIP, SaaS, Cloud Computing, Cloud Applications, Office 365, microsoft partner, IT Service Delivery, IT Consulting, Consulting, Cisco Technologies, Disaster Recovery, Switches, Selling, QoS, WAN, Salesforce.com, TCP/IP, Networking, Firewalls, Sales Operations, Wireless Networking, Managed Services, Windows Server, Data Center, Outsourcing, Technical Support, Telephony, Leadership, Wireless, Microsoft Partner, Enterprise Software, Management, Solution Selling, Account Management, Business Development, CRM, IP, Direct Sales, Professional Services, SIP, MPLS, Virtualization, Hardware, Channel Partners, Information Technology, Sales Process, Sales
Education
University of Oklahoma 1993 — 1997
BA, Multi Disciplinary Studies
Putnam City North 1991 — 1993
Diploma, General
Ben Crenshaw Ben Crenshaw's CallTower Experience February 2008 - February 2009
Job PeopleSoft Technical Analyst II at Oracle
Industry Information Technology and Services
Experience
Oracle July 2014 - Present
EMC November 2011 - July 2014
Convergys January 2010 - November 2011
Utah Broadband March 2009 - November 2010
CallTower February 2008 - February 2009
TeleperformanceUSA/ DellSalt March 2007 - February 2008
Arosnet May 2003 - March 2007
Skills
SAN, Storage, Troubleshooting, Computer Hardware, Technical Support, Hardware, Storage Area Networks, IP, Customer Service, Call Centers, VoIP, Enterprise Storage, Remote Troubleshooting, TCP/IP, VPN, DNS, VMware, Windows, Integration, Routing, NAS, Servers, Internet Troubleshooting, IP Networking, Call Center
Education
Western Governors University 2013 — 2016
Bachelor's of Science, Information Technology - Security, Bachelor of Science, Information Technology Management
University of Phoenix 2006 — 2007
Bachelors of Science, Business Systems Information Technology2009
Oracle July 2014 - Present
EMC November 2011 - July 2014
Convergys January 2010 - November 2011
Utah Broadband March 2009 - November 2010
CallTower February 2008 - February 2009
TeleperformanceUSA/ DellSalt March 2007 - February 2008
Arosnet May 2003 - March 2007
Skills
SAN, Storage, Troubleshooting, Computer Hardware, Technical Support, Hardware, Storage Area Networks, IP, Customer Service, Call Centers, VoIP, Enterprise Storage, Remote Troubleshooting, TCP/IP, VPN, DNS, VMware, Windows, Integration, Routing, NAS, Servers, Internet Troubleshooting, IP Networking, Call Center
Education
Western Governors University 2013 — 2016
Bachelor's of Science, Information Technology - Security, Bachelor of Science, Information Technology Management
University of Phoenix 2006 — 2007
Bachelors of Science, Business Systems Information Technology2009
Adam Castleberry Adam Castleberry's CallTower Experience April 2009 - April 2011
Job Systems Engineer / Sales Engineer at Cisco
Industry Telecommunications
Experience
Cisco March 2014 - Present
Ipanema Technologies October 2013 - March 2014
Avaya January 2012 - October 2013
CallTower April 2009 - April 2011
Spanlink Communications 2011 - 2011
CallTower April 2008 - January 2010
CallTower Inc December 2005 - April 2008
CallTower June 2005 - December 2005
Convergys - Cisco Account 2001 - 2003
Skills
Unified Communications, Cisco, VoIP, Telecommunications, SaaS, Call Center, Cisco Call Manager, Cloud Computing, Managed Services, PBX, Data Center, Security, Customer Relations, MPLS, Routing, VMware, CCNP, Product Management, SIP, Contract Negotiations, Product Marketing, Telephony, Pre-sales, Network Administration, Sales Management, New Business Development, Troubleshooting, Team Leadership, IP, Program Management, Strategic Planning, Wireless, CCNA, Team Building, Solution Selling, Video Conferencing, Integration, IVR, Business Strategy, WAN, Network Security, Switches, Channel Management, Vendor Management, Account Management, Avaya, Avaya PBX, Sales Process, Sales Operations, Networking
Education
University of San Francisco - Masagung Graduate School of Management 2009 — 2011
MBAE, Business
Florida State University 1994 — 1998
BA, English, Spanish
Cisco March 2014 - Present
Ipanema Technologies October 2013 - March 2014
Avaya January 2012 - October 2013
CallTower April 2009 - April 2011
Spanlink Communications 2011 - 2011
CallTower April 2008 - January 2010
CallTower Inc December 2005 - April 2008
CallTower June 2005 - December 2005
Convergys - Cisco Account 2001 - 2003
Skills
Unified Communications, Cisco, VoIP, Telecommunications, SaaS, Call Center, Cisco Call Manager, Cloud Computing, Managed Services, PBX, Data Center, Security, Customer Relations, MPLS, Routing, VMware, CCNP, Product Management, SIP, Contract Negotiations, Product Marketing, Telephony, Pre-sales, Network Administration, Sales Management, New Business Development, Troubleshooting, Team Leadership, IP, Program Management, Strategic Planning, Wireless, CCNA, Team Building, Solution Selling, Video Conferencing, Integration, IVR, Business Strategy, WAN, Network Security, Switches, Channel Management, Vendor Management, Account Management, Avaya, Avaya PBX, Sales Process, Sales Operations, Networking
Education
University of San Francisco - Masagung Graduate School of Management 2009 — 2011
MBAE, Business
Florida State University 1994 — 1998
BA, English, Spanish
Bill Schnieders's CallTower Experience May 2006 - August 2009
Job President at Western Communications & Consulting, LLC
Industry Computer Software
Experience
Western Communications & Consulting, LLC September 2009 - Present
CallTower May 2006 - August 2009
Cisco Systems August 2002 - February 2004
Cisco Systems April 1999 - July 2001
Skills
Unified Communications, VoIP, Telecommunications, Solution Selling, Managed Services, SaaS, Project Management, Wireless, Vendor Management, Enterprise Software, Sales, Salesforce.com, Cloud Computing, Professional Services, Strategic Partnerships, Management, Start-ups
Education
Santa Clara University
Political Science, Economics
Western Communications & Consulting, LLC September 2009 - Present
CallTower May 2006 - August 2009
Cisco Systems August 2002 - February 2004
Cisco Systems April 1999 - July 2001
Skills
Unified Communications, VoIP, Telecommunications, Solution Selling, Managed Services, SaaS, Project Management, Wireless, Vendor Management, Enterprise Software, Sales, Salesforce.com, Cloud Computing, Professional Services, Strategic Partnerships, Management, Start-ups
Education
Santa Clara University
Political Science, Economics
Harris Loeser Harris Loeser's CallTower Experience 2003 - 2008
Job Director, Business Development at Fun2Rent
Industry Management Consulting
Experience
Fun2Rent August 2013 - Present
PENSRA January 2009 - Present
Market Street Railway 2009 - Present
UC Berkeley Shared Use Mobility Summit August 2013 - October 2013
CrossCap May 2011 - July 2013
Waste Solutions Group & San Francisco Bay Railroad December 2009 - June 2010
The Internet Archive, home of the Wayback Machine August 2010 - 2010
826 Valencia November 2009 - 2010
ServePath / GoGrid February 2008 - May 2009
CallTower 2003 - 2008
Skills
unicycle, SaaS, Lead Generation, Business Development, Integrated Marketing, Management, Strategic Planning, Leadership, Team Building, Business Planning, Marketing, Retail, Sales
Education
Harvard 1978 — 1980
MBA
Stanford 1970 — 1974
BA Econ
Fun2Rent August 2013 - Present
PENSRA January 2009 - Present
Market Street Railway 2009 - Present
UC Berkeley Shared Use Mobility Summit August 2013 - October 2013
CrossCap May 2011 - July 2013
Waste Solutions Group & San Francisco Bay Railroad December 2009 - June 2010
The Internet Archive, home of the Wayback Machine August 2010 - 2010
826 Valencia November 2009 - 2010
ServePath / GoGrid February 2008 - May 2009
CallTower 2003 - 2008
Skills
unicycle, SaaS, Lead Generation, Business Development, Integrated Marketing, Management, Strategic Planning, Leadership, Team Building, Business Planning, Marketing, Retail, Sales
Education
Harvard 1978 — 1980
MBA
Stanford 1970 — 1974
BA Econ
Bryan Barber Bryan Barber's CallTower Experience December 2000 - August 2003
Job Executive Vice President ADVANTIS Global Inc.
Industry Information Technology and Services
Experience
ADVANTIS Global Inc. September 2006 - Present
OnFiber August 2003 - September 2006
CallTower December 2000 - August 2003
Skills
Cloud Computing, Account Management, Salesforce.com, Solution Selling, SaaS, Business Strategy, Strategic Partnerships, Telecommunications, Vendor Management, CRM, Unified Communications, Leadership, Product Management, Program Management, Business Intelligence, VoIP, Networking, Enterprise Software, Business Development, Start-ups, WAN, Professional Services, Strategy, Management, Direct Sales, New Business Development, Cross-functional Team..., IT Service Management, Temporary Placement, System Deployment, Information Technology, Integration, Consulting
Education
University of Colorado Boulder 1987 — 1991
ADVANTIS Global Inc. September 2006 - Present
OnFiber August 2003 - September 2006
CallTower December 2000 - August 2003
Skills
Cloud Computing, Account Management, Salesforce.com, Solution Selling, SaaS, Business Strategy, Strategic Partnerships, Telecommunications, Vendor Management, CRM, Unified Communications, Leadership, Product Management, Program Management, Business Intelligence, VoIP, Networking, Enterprise Software, Business Development, Start-ups, WAN, Professional Services, Strategy, Management, Direct Sales, New Business Development, Cross-functional Team..., IT Service Management, Temporary Placement, System Deployment, Information Technology, Integration, Consulting
Education
University of Colorado Boulder 1987 — 1991
Amit Melwani Amit Melwani's CallTower Experience August 2009 - December 2009
Job Adventuring the Globe
Industry Internet
Experience
Mini-Retirement May 2015 - Present
ClearSlide February 2015 - May 2015
ClearSlide February 2014 - January 2015
ClearSlide January 2011 - January 2014
ClearSlide January 2010 - December 2010
CallTower August 2009 - December 2009
UM Academic Services January 2006 - May 2009
Skills
Sales, Salesforce.com, Cold Calling, SaaS, Direct Sales, Selling Skills, Lead Generation, Marketing Strategy, Account Management, Business Development, Sales Presentations, Selling, Contract Negotiation, Cloud Computing, Sales Process, Leadership, ClearSlide, Closing Business, Peer Mentoring, Value Based Selling, Strategic Partnerships, Solution Selling, Enterprise Software
Education
University of Miami 2005 — 2009
BA, International Relations (maj), Psychology (maj), Business Admin (min)
IES
Mini-Retirement May 2015 - Present
ClearSlide February 2015 - May 2015
ClearSlide February 2014 - January 2015
ClearSlide January 2011 - January 2014
ClearSlide January 2010 - December 2010
CallTower August 2009 - December 2009
UM Academic Services January 2006 - May 2009
Skills
Sales, Salesforce.com, Cold Calling, SaaS, Direct Sales, Selling Skills, Lead Generation, Marketing Strategy, Account Management, Business Development, Sales Presentations, Selling, Contract Negotiation, Cloud Computing, Sales Process, Leadership, ClearSlide, Closing Business, Peer Mentoring, Value Based Selling, Strategic Partnerships, Solution Selling, Enterprise Software
Education
University of Miami 2005 — 2009
BA, International Relations (maj), Psychology (maj), Business Admin (min)
IES
Rodger Pond's CallTower Experience December 2014 - Present
Job Project Manager Microsoft Lync at CallTower
Industry Information Technology and Services
Experience
CallTower December 2014 - Present
ADP AdvancedMD September 2012 - October 2014
Edustructures July 2005 - December 2011
Skills
Requirements Analysis, Agile Methodologies, Software Project..., SaaS, Business Analysis, SQL, Microsoft SQL Server, Requirements Gathering, XML, Integration, Databases, Project Management, Cloud Computing, E-Learning, Enterprise Software, Salesforce.com, Java, Business Intelligence, Visio, Enterprise Architecture, Technical Support, SDLC, SharePoint, Software Documentation, Troubleshooting, Oracle, Web Services, Team Leadership, Product Management, Process Improvement, Technical Documentation, Systems Analysis, Change Management, Web Applications, Active Directory, IT Strategy, Business Process, Agile Project Management, Software Implementation, Quality Assurance, Scrum, Information Technology, Business Process..., Testing, CRM, IT Management, System Administration, Software Quality..., Windows Server, Leadership
Education
University of Phoenix 2005 — 2008
Bachelor's of Science, Information Technology
CallTower December 2014 - Present
ADP AdvancedMD September 2012 - October 2014
Edustructures July 2005 - December 2011
Skills
Requirements Analysis, Agile Methodologies, Software Project..., SaaS, Business Analysis, SQL, Microsoft SQL Server, Requirements Gathering, XML, Integration, Databases, Project Management, Cloud Computing, E-Learning, Enterprise Software, Salesforce.com, Java, Business Intelligence, Visio, Enterprise Architecture, Technical Support, SDLC, SharePoint, Software Documentation, Troubleshooting, Oracle, Web Services, Team Leadership, Product Management, Process Improvement, Technical Documentation, Systems Analysis, Change Management, Web Applications, Active Directory, IT Strategy, Business Process, Agile Project Management, Software Implementation, Quality Assurance, Scrum, Information Technology, Business Process..., Testing, CRM, IT Management, System Administration, Software Quality..., Windows Server, Leadership
Education
University of Phoenix 2005 — 2008
Bachelor's of Science, Information Technology
Jessica Chavez's CallTower Experience August 2015 - Present
Job Corporate Trainer at CallTower
Industry Human Resources
Experience
CallTower August 2015 - Present
Infinisource March 2013 - Present
Famous Brands International July 2011 - March 2013
Kahala * Cold Stone Creamery World Headquarters December 2007 - July 2011
Cold Stone Creamery August 2004 - December 2007
Cold Stone Creamery June 2002 - August 2004
A. Gutierrez & Associates April 2001 - June 2002
Skills
Training, Employee Training, Leadership, Management, Customer Service, Coaching, Operations Management, Sales, Time Management, Marketing, Team Building, Program Management, Customer Satisfaction, Food Service, Strategic Planning, Analysis, Sales Management, Income Statement, Franchising, Leadership Development, Team Leadership, Profit, Inventory Management, Budgets, Employee Relations, Business Planning, Recruiting, Performance Management, Strategy, Change Management, Restaurants, Social Networking, Process Improvement, Staff Development, Franchise Consulting, Human Resources, Interviews, Teamwork, Event Management, Cross-functional Team..., Vendor Management, Public Speaking, Organizational..., PowerPoint, Process Scheduler, Hiring, Event Planning, Video Editing, Video Production, Retail
Education
University of Phoenix 2005 — 2007
Master's Degree, Adult Education and Training
The University of New Mexico 1998 — 2001
Bachelor's Degree, Journalism and Mass Communication
Albuquerque Technical Vocational Institution 1994 — 1998
Associates Degree, Management
CallTower August 2015 - Present
Infinisource March 2013 - Present
Famous Brands International July 2011 - March 2013
Kahala * Cold Stone Creamery World Headquarters December 2007 - July 2011
Cold Stone Creamery August 2004 - December 2007
Cold Stone Creamery June 2002 - August 2004
A. Gutierrez & Associates April 2001 - June 2002
Skills
Training, Employee Training, Leadership, Management, Customer Service, Coaching, Operations Management, Sales, Time Management, Marketing, Team Building, Program Management, Customer Satisfaction, Food Service, Strategic Planning, Analysis, Sales Management, Income Statement, Franchising, Leadership Development, Team Leadership, Profit, Inventory Management, Budgets, Employee Relations, Business Planning, Recruiting, Performance Management, Strategy, Change Management, Restaurants, Social Networking, Process Improvement, Staff Development, Franchise Consulting, Human Resources, Interviews, Teamwork, Event Management, Cross-functional Team..., Vendor Management, Public Speaking, Organizational..., PowerPoint, Process Scheduler, Hiring, Event Planning, Video Editing, Video Production, Retail
Education
University of Phoenix 2005 — 2007
Master's Degree, Adult Education and Training
The University of New Mexico 1998 — 2001
Bachelor's Degree, Journalism and Mass Communication
Albuquerque Technical Vocational Institution 1994 — 1998
Associates Degree, Management
Todd Layton, CSPO, CSM's CallTower Experience February 2012 - Present
Job Agile Project Manager, Scrum Master at Atomic Interactive
Industry Computer Software
Experience
Atomic Interactive April 2015 - Present
CallTower February 2012 - Present
CallTower February 2011 - February 2012
Novell May 1999 - February 2011
Brigham Young University August 1998 - April 1999
Skills
Scrum, Agile Methodologies, Software Development, Certified Scrum Product..., Certified Scrum Master..., Testing, Troubleshooting, Software Quality..., Cloud Computing, TCP/IP, VoIP, Linux, Virtualization, Enterprise Software, Networking, Integration, Telecommunications, Cisco Technologies, Switches, Data Center, Network Security, VMware, Unix, Perl, Wireless, Operating Systems, Cisco, Servers
Education
Brigham Young University 1997 — 1999
BS, Management Information Systems
University of Phoenix 2000 — 2002
Masters, Computer Information Systems
Atomic Interactive April 2015 - Present
CallTower February 2012 - Present
CallTower February 2011 - February 2012
Novell May 1999 - February 2011
Brigham Young University August 1998 - April 1999
Skills
Scrum, Agile Methodologies, Software Development, Certified Scrum Product..., Certified Scrum Master..., Testing, Troubleshooting, Software Quality..., Cloud Computing, TCP/IP, VoIP, Linux, Virtualization, Enterprise Software, Networking, Integration, Telecommunications, Cisco Technologies, Switches, Data Center, Network Security, VMware, Unix, Perl, Wireless, Operating Systems, Cisco, Servers
Education
Brigham Young University 1997 — 1999
BS, Management Information Systems
University of Phoenix 2000 — 2002
Masters, Computer Information Systems
Matt Kennelly's CallTower Experience 2005 - 2006
Job Partner at Fusion Consulting
Industry Telecommunications
Experience
Fusion Consulting 2006 - Present
CallTower 2005 - 2006
XO Communications 2002 - 2004
WorldCom 2001 - 2002
GlobalCrossing 1998 - 2001
MicroAge 1995 - 1998
Skills
Solution Selling, Direct Sales, Sales Process, Sales Management, SaaS, Managed Services, Leadership, Contract Negotiation, Strategy, Business Development, Start-ups, Strategic Partnerships, Training, Networking, Sales
Education
University of Arizona 1987 — 1992
Bachelors, english
Fusion Consulting 2006 - Present
CallTower 2005 - 2006
XO Communications 2002 - 2004
WorldCom 2001 - 2002
GlobalCrossing 1998 - 2001
MicroAge 1995 - 1998
Skills
Solution Selling, Direct Sales, Sales Process, Sales Management, SaaS, Managed Services, Leadership, Contract Negotiation, Strategy, Business Development, Start-ups, Strategic Partnerships, Training, Networking, Sales
Education
University of Arizona 1987 — 1992
Bachelors, english
Tom Sprague's CallTower Experience March 2007 - March 2009
Job Network Analyst Williams
Industry Information Technology and Services
Experience
Williams Company May 2013 - Present
AT&T Williams Energy January 2010 - May 2013
CallTower March 2007 - March 2009
Cisco TAC October 2005 - March 2007
Skills
MPLS, CCNP, Network Engineering, Routing, CCNA, WAN, Switches, Cisco Technologies, VoIP, BGP, OSPF, Troubleshooting, Cisco Call Manager, Microsoft Exchange, TCP/IP, SIP, HDLC, Windows Server, Network Security
Education
Weber State University 1991 — 1992
Electronic Engineering
Salt Lake Community College 1989 — 1991
AS, Electonic Engineering
Williams Company May 2013 - Present
AT&T Williams Energy January 2010 - May 2013
CallTower March 2007 - March 2009
Cisco TAC October 2005 - March 2007
Skills
MPLS, CCNP, Network Engineering, Routing, CCNA, WAN, Switches, Cisco Technologies, VoIP, BGP, OSPF, Troubleshooting, Cisco Call Manager, Microsoft Exchange, TCP/IP, SIP, HDLC, Windows Server, Network Security
Education
Weber State University 1991 — 1992
Electronic Engineering
Salt Lake Community College 1989 — 1991
AS, Electonic Engineering
Joseph Allem's CallTower Experience March 2011 - Present
Job Systems Administrator at CallTower
Industry Information Technology and Services
Experience
CallTower March 2011 - Present
Allem Service & Consulting January 2005 - Present
Nortel Networks 1998 - 2003
DATAMEDIC 1988 - 1993
Skills
VoIP, Cisco Technologies, Telecommunications, Cloud Computing, Routing, Switches, SIP, Unified Communications, Network Engineering, Network Administration, VMware, Servers, Linux, WAN, Wireless, Troubleshooting, Windows, Network Design, Data Center, Network Security, Routers, TCP/IP, Telephony, Virtualization
Education
Regis University 1984 — 1988
BS, Mathematics & Computer Information Systems
Judge Memorial High School 1980 — 1984
Diploma
Joseph Allem
CallTower March 2011 - Present
Allem Service & Consulting January 2005 - Present
Nortel Networks 1998 - 2003
DATAMEDIC 1988 - 1993
Skills
VoIP, Cisco Technologies, Telecommunications, Cloud Computing, Routing, Switches, SIP, Unified Communications, Network Engineering, Network Administration, VMware, Servers, Linux, WAN, Wireless, Troubleshooting, Windows, Network Design, Data Center, Network Security, Routers, TCP/IP, Telephony, Virtualization
Education
Regis University 1984 — 1988
BS, Mathematics & Computer Information Systems
Judge Memorial High School 1980 — 1984
Diploma
Joseph Allem
Elizabeth Barnard's CallTower Experience September 2007 - April 2010
Job Director of National Sales Klinker Brick WInery
Industry Online Media
Experience
Klinker Brick Winery December 2013 - Present
Klinker Brick Winery Inc December 2013 - Present
Tongal March 2013 - September 2013
VideoGenie June 2011 - March 2013
Iron Mountain April 2010 - July 2011
CallTower September 2007 - April 2010
Sony Pictures Entertainment February 2007 - June 2007
Blumhouse Productions June 2006 - January 2007
Biggam Christensen & Minsloff 2005 - 2005
Skills
Social Media, Social Networking, Account Management, Digital Marketing, B2B, Direct Sales, Business Development, Salesforce.com, CRM, Lead Generation, Marketing, SaaS, Online Marketing, Sales Operations, Advertising, Sales, Marketing Strategy, Negotiation, Strategy, Selling, Online Advertising, Management, Leadership, Sales Management, Solution Selling, Project Management, Strategic Partnerships, Brand Management, Start-ups, Social Media Marketing, Product Marketing, E-commerce, Competitive Analysis
Education
Stanford University 2002 — 2006
BA, Psychology, Art History
Stanford University 2002 — 2006
BA Psychology, BA Psychology
Klinker Brick Winery December 2013 - Present
Klinker Brick Winery Inc December 2013 - Present
Tongal March 2013 - September 2013
VideoGenie June 2011 - March 2013
Iron Mountain April 2010 - July 2011
CallTower September 2007 - April 2010
Sony Pictures Entertainment February 2007 - June 2007
Blumhouse Productions June 2006 - January 2007
Biggam Christensen & Minsloff 2005 - 2005
Skills
Social Media, Social Networking, Account Management, Digital Marketing, B2B, Direct Sales, Business Development, Salesforce.com, CRM, Lead Generation, Marketing, SaaS, Online Marketing, Sales Operations, Advertising, Sales, Marketing Strategy, Negotiation, Strategy, Selling, Online Advertising, Management, Leadership, Sales Management, Solution Selling, Project Management, Strategic Partnerships, Brand Management, Start-ups, Social Media Marketing, Product Marketing, E-commerce, Competitive Analysis
Education
Stanford University 2002 — 2006
BA, Psychology, Art History
Stanford University 2002 — 2006
BA Psychology, BA Psychology
Amanda Hogan's CallTower Experience October 2008 - November 2008
Job Area Sales Manager at Cynosure, Inc.
Industry Medical Devices
Experience
Cynosure, Inc. November 2014 - Present
Cynosure, Inc. October 2012 - Present
MRC Smart Technology Solutions, A Xerox Company July 2010 - December 2012
CallTower October 2008 - November 2008
Macy's West September 2006 - May 2007
Skills
Solution Selling, Customer Service, New Business Development, Sales, Sales Operations, Selling, B2B, Account Management, Sales Process, Cold Calling, Direct Sales, Sales Presentations, Salesforce.com, Sales Management, Customer Satisfaction, Lead Generation
Education
University of California, Santa Cruz 2003 — 2008
Bachelor of Science, Molecular, Cellular, and Developmen
Deer Valley High School
Cynosure, Inc. November 2014 - Present
Cynosure, Inc. October 2012 - Present
MRC Smart Technology Solutions, A Xerox Company July 2010 - December 2012
CallTower October 2008 - November 2008
Macy's West September 2006 - May 2007
Skills
Solution Selling, Customer Service, New Business Development, Sales, Sales Operations, Selling, B2B, Account Management, Sales Process, Cold Calling, Direct Sales, Sales Presentations, Salesforce.com, Sales Management, Customer Satisfaction, Lead Generation
Education
University of California, Santa Cruz 2003 — 2008
Bachelor of Science, Molecular, Cellular, and Developmen
Deer Valley High School
Gary Elkins's CallTower Experience October 2014 - May 2015
Job Manager, Enterprise Customer Support at Adobe
Industry Telecommunications
Experience
Adobe June 2015 - Present
CallTower October 2014 - May 2015
Servpro of West Valley City August 2011 - November 2013
Mozy (subsidiary of EMC Corporation) December 2008 - April 2010
ADP November 2006 - December 2008
Unisys Corporation November 2005 - November 2006
Convergys Corporation June 2004 - August 2005
Convergys Corporation February 2002 - June 2004
Convergys Corporation July 2000 - February 2002
Convergys Corporation January 2000 - July 2000
Skills
Process Improvement, Management, BPO, Six Sigma, Operations Management, Technical Support, Training, Customer Satisfaction, Service Delivery, Call Centers, Business Analysis, Business Process..., Customer Service, Coaching, Team Management, Employee Benefits, Workforce Management, Employee Relations, Analysis, Outsourcing, Employee Training, Pre-sales, Budgets, Quality Assurance, Program Management, Project Management, Account Management, Customer Experience, Performance Management, Managed Services, Change Management, Business Development, Technical Writing, Team Leadership, Team Building, Leadership, Troubleshooting, Customer Retention, Strategy, SaaS, System Administration, Cross-functional Team..., CRM, Recruiting, Networking
Education
Salt Lake Community College 1984 — 1986
Associates Degree, Computer Science
Adobe June 2015 - Present
CallTower October 2014 - May 2015
Servpro of West Valley City August 2011 - November 2013
Mozy (subsidiary of EMC Corporation) December 2008 - April 2010
ADP November 2006 - December 2008
Unisys Corporation November 2005 - November 2006
Convergys Corporation June 2004 - August 2005
Convergys Corporation February 2002 - June 2004
Convergys Corporation July 2000 - February 2002
Convergys Corporation January 2000 - July 2000
Skills
Process Improvement, Management, BPO, Six Sigma, Operations Management, Technical Support, Training, Customer Satisfaction, Service Delivery, Call Centers, Business Analysis, Business Process..., Customer Service, Coaching, Team Management, Employee Benefits, Workforce Management, Employee Relations, Analysis, Outsourcing, Employee Training, Pre-sales, Budgets, Quality Assurance, Program Management, Project Management, Account Management, Customer Experience, Performance Management, Managed Services, Change Management, Business Development, Technical Writing, Team Leadership, Team Building, Leadership, Troubleshooting, Customer Retention, Strategy, SaaS, System Administration, Cross-functional Team..., CRM, Recruiting, Networking
Education
Salt Lake Community College 1984 — 1986
Associates Degree, Computer Science
Carol Tagliaferri's CallTower Experience June 2009 - Present
Job Recruiter for CallTower
Industry Information Technology and Services
Experience
CallTower June 2009 - Present
Education
University of California, Berkeley 1983 — 1987
BS, Social Science
CallTower June 2009 - Present
Education
University of California, Berkeley 1983 — 1987
BS, Social Science
Bill Schnieders's CallTower Experience June 2007 - Present
Job Director of Sales at Western Communications & Consulting
Industry Telecommunications
Experience
Western Communications & Consulting August 2009 - Present
CallTower June 2007 - Present
CallTower June 2007 - August 2009
Education
Santa Clara University
BS, Political Science, Economics
Western Communications & Consulting August 2009 - Present
CallTower June 2007 - Present
CallTower June 2007 - August 2009
Education
Santa Clara University
BS, Political Science, Economics
Rick Ellyson's CallTower Experience January 2008 - January 2009
Job Client Advocate at Bridgepointe Technologies
Industry Telecommunications
Experience
Bridgepointe Technologies January 2009 - Present
CallTower January 2008 - January 2009
tw telecom, inc. April 2002 - January 2008
Internap October 2000 - January 2002
FirstWorld Communications February 2000 - October 2000
Wallace Computer Services 1997 - 2000
Education
Saint Mary's College of California 1992 — 1996
B.S., Business and Economics
Bridgepointe Technologies January 2009 - Present
CallTower January 2008 - January 2009
tw telecom, inc. April 2002 - January 2008
Internap October 2000 - January 2002
FirstWorld Communications February 2000 - October 2000
Wallace Computer Services 1997 - 2000
Education
Saint Mary's College of California 1992 — 1996
B.S., Business and Economics
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY