Delta Dental
Delta Dental is the largest dental plan system in the United States. The Delta Dental Plans Association is composed of 39 independent Delta Dental member companies operating in all 50 states, the District of Columbia and Puerto Rico. Parent company: Delta Dental Plans Association
Delta Dental List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Delta Dental. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Delta Dental Salaries. You can even request information on how much does Delta Dental pay if you want to. Learn about salaries, pros and cons of working for Delta Dental directly from the past employees.
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Delta Dental Employees
Delta Dental March 2013 - Present
XLHealth (United Healthcare Medicare & Retirement) September 2009 - February 2013
UnitedHealthcare Specialty Benefits 2002 - 2009
Skills
Health Insurance, Medicaid, Insurance, HMO, Managed Care, Healthcare, Medicare, Network Development, Healthcare Industry, HIPAA, Disease Management, Provider Relations, Healthcare Management, Health Policy, Healthcare Consulting, PPO, Analysis, Healthcare Analytics, Data Analysis, Medicaid Managed Care, Financial Modeling, Health Care Reform, Underwriting, Healthcare Information..., Utilization Management
Education
Dickinson College
BS, Mathematics, Economics
Loyola College in Maryland
MSF, Finance
Hub International April 2012 - Present
Delta Dental July 2010 - April 2012
HUB International Insurance Services Inc. August 2005 - July 2010
State Farm Insurance August 2003 - August 2005
the Church of Jesus Christ of Latter-day Saints January 2000 - January 2002
Skills
Customer Relations, Benefits Administration, Spanish, Outlook, Excel, Microsoft Excel, Insurance, Disability Insurance, Health Insurance, Account Management, Customer Service, Health Savings Accounts, Dentistry, Employee Benefits, Brokers, Sales, Life Insurance, COBRA, Claim, Underwriting, Marketing, Leadership, Property & Casualty..., Management
Education
University of Redlands 2008 — 2010
BS, Business
Mt. San Antonio College 2003 — 2008
degree, Business
BYU Idaho 1999 — 2000
degree, Business Administration
Kforce Healthcare, Inc. April 2014 - Present
Medfirst Consulting Healthcare Staffing April 2014 - April 2014
Kforce Healthcare, Inc./ IU Health February 2014 - April 2014
St. Vincent Medical Group Physician and Provider Recruiting October 2013 - March 2014
Roche Diagnostics October 2012 - October 2013
IU Health June 2009 - October 2011
Delta Dental June 2005 - June 2009
Skills
HIPAA, Accounts Receivable, Cerner, Microsoft Excel, Siemens Soarian, Athena, Allscripts, Patient Keeper, Data Entry, Invoicing, Healthcare, Medical Billing, Medical Terminology, Healthcare Management, PeopleSoft, Hospitals, EMR, Healthcare Information..., Medicare, Revenue Cycle, Medical Coding, Accounts Payable, Microsoft Office, Microsoft Word, Medical Records, Medicaid, Human Resources, Training, Employee Relations, Payroll, Employee Benefits, Performance Management, Interviews, New Hire Orientations, Performance Appraisal, Software Documentation, Teamwork, Salary, Screening, Benefits Administration, Health Insurance, Spreadsheets, Outlook, Managed Care, Healthcare Industry, Insurance, Compensation, ICD-9, Recruiting, ADP Payroll
Education
Indiana Institute of Technology 2009 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
Academics DiplomaWarren Central High School 2001 — 2005
BA, Human Resources
Macy's.com October 2014 - Present
Delta Dental August 2012 - October 2014
Delta Dental May 2012 - August 2012
Delta Dental June 2010 - April 2012
Delta Dental June 2008 - June 2010
AT&T April 2002 - July 2006
SBC Services September 1999 - April 2002
Pacific Bell March 1999 - August 1999
Pacific Bell March 1997 - January 1999
Pacific Bell June 1994 - March 1997
Skills
Disaster Recovery, Solaris, Unix, Data Center, Servers, IT Operations, Enterprise Architecture, System Administration, ITIL, SDLC, VMware, System Deployment, HP Openview, Visio, IT Service Management, HP uCMDB, SiteScope, DDM, NNMi, HIPAA, System Monitoring, Environmental Monitoring, UCMDB, HP-UX, Linux System..., monitor, RUM, BMC Patrol, Sitesc, Project Management, Linux, Infrastructure, Troubleshooting, Enterprise Software, AIX, Cluster, Business Process, CMDB, Databases, HP, Hardware, Integration, Operating Systems, Oracle, Performance Tuning, Security, SharePoint, Software Installation, Storage, Testing
Education
Napa Valley College 2010 — 2013
University of Phoenix 2000 — 2001
Bachelor's degree, Business Science Information Systems
Vaca High
Kelly's Grace Foundation October 2014 - Present
NexxLinx July 2014 - Present
Delta Dental July 2012 - March 2013
Global Connections (Service Foods Inc.) November 2012 - February 2013
Saia Inc. February 2009 - September 2011
Skills
Customer Service, Customer Satisfaction, Customer Support, Filing, Time Management, Computers, Customer Experience, Call Centers, Invoicing, People Skills, Administrative..., AS400 system, Data Entry, Team Building, Teamwork, Goal Oriented, Customer Retention, Office Administration, Outlook, Training, Phone Etiquette, Inventory Control, Telephone Skills, Cashiering, Accounts Receivable, Accounts Payable, Hiring, Office Management, Lotus Notes, Team-oriented, Networking, Access, Microsoft Office, Microsoft Excel, Leadership, PowerPoint, Management, Team Leadership, Account Management, Public Speaking
Education
Mid-America Christian University 2013 — 2015
Bachelor of Applied Science (BASc), Pschology and Ethics
Lee University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Various Temporary Assignments June 2014 - September 2014
Delta Dental June 2012 - May 2014
Miller-Motte Technical College January 2011 - May 2012
Axis Capital November 2008 - May 2010
Huron Consulting Group November 2005 - July 2008
MetLife August 2003 - November 2005
ING May 2000 - August 2003
Aflac Incorporated January 1998 - May 2000
Reliable Life Insurance Company August 1993 - December 1997
Monroe Chamber of Commerce August 1992 - August 1993
Skills
Account Reconciliation, Accounts Payable, Accounting, General Ledger, Accounts Receivable, Process Improvement, Financial Reporting, Analysis, Auditing, Financial Analysis, Access, GAAP, SQL, Internal Controls, Management, SAP, Microsoft Excel, Finance, Budgets, QuickBooks, Variance Analysis, Invoicing, Internal Audit, Software Documentation, Fixed Assets, Financial Statements, PeopleSoft, Sarbanes-Oxley Act, Journal Entries, Insurance, Financial Accounting, Business Analysis
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
MAFM, Accounting/Finance
Louisiana Tech University 1981 — 1986
B.S., Accounting
University of Louisiana at Monroe 1984 — 1984
Accounting
West Monroe High School 1978 — 1981
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Grambling State University 1980 — 1980
Math, Physics
Bank of America May 2015 - Present
Delta Dental October 2010 - May 2015
Delta Dental July 2006 - October 2010
BCBSNC January 2006 - June 2006
Keane - Formerly Caritor October 2004 - December 2005
ThinkAhead January 2003 - October 2004
Skills
SAP BODS, Databases, Oracle, OLTP, Oracle SQL, PL/SQL, SQL Tuning, Database Design, Erwin, Data Analysis, Toad, Performance Tuning, Business Objects, Business Intelligence, Data Warehouse..., Data Warehousing, Data Mining, Unix Shell Scripting, Unix, ETL, Full SDLC, OLAP, Insurance Domain, Healthcare Domain, Social Services, SDLC, Requirements Analysis, Data Marts, Data Modeling, Data Integration, Data Migration, Data Quality, SQL, Dimensional Modeling, Visio, Shell Scripting, Data Management, Requirements Gathering, Business Requirements, Business Objects Data..., SAP Data Services, Data Architecture, Data Profiling, Oracle Financial, Business Intelligence..., Informatica, Software Development, Testing, Enterprise Software, Master Data Management
Education
Golden Gate University 2007 — 2008
MS, IT
Visvesvaraya Technological University 1998 — 2002
B.E., Computer Science
National College 1996 — 1998
K12, Science and Maths
St Joseph's Boys High School, Bangalore 1989 — 1996
10th, ICSE
Delta Dental March 2004 - Present
Delta Dental March 2004 - May 2012
EarthLink January 2002 - March 2004
Skills
HIPAA, Insurance, Health Insurance, Microsoft Office, Call Center, Claim, Outlook, Microsoft Excel, Project Management, Access, Public Speaking, Call Centers, Customer Service, Visio, Training, Team Building, Software Documentation, Process Improvement, Healthcare, Leadership, Managed Care, Medicaid, Medicare
Education
University of Phoenix 2009 — 2010
Certificate, Project Management
Sierra College 1995 — 1996
General Education, Pre-Dentistry Studies
Los Medanos College 1994 — 1995
General Education, Pre-Dentistry Studies
Rio Lindo Adventist Academy 1988 — 1989
Casa Robles Fundamental High School 1986 — 1987
Dignity Health July 2014 - Present
Dignity Health August 2006 - Present
UnitedHealthcare November 1999 - August 2006
Delta Dental June 1998 - October 1999
Skills
Employee Relations, Employee Benefits, Recruiting, Human Resources, Benefits Administration, Training, HRIS, New Hire Orientations, Management, Coaching, Employee Training, Process Improvement, Performance Management, Succession Planning, Data Entry, Public Speaking, Health Education
Education
Long Beach City College 1992 — 1995
Business Administration and Management, General
Mayfair High
H.S. Diploma, General Education
Cigna April 2014 - May 2015
Delta Dental August 2005 - November 2013
Aetna January 1990 - August 2005
Skills
Health Insurance, Managed Care, Dental Sales, Life Insurance, Disability Insurance, Sales Management, Medicare, Employee Benefits, Team Building, Insurance, Underwriting, Strategy, Selling, Health Savings Accounts, Strategic Planning, Brokers, Long-term Care, Sales, HMO, Health Care Reform, Term Life Insurance, PPO, Flexible Spending..., COBRA, Self-funded, Cafeteria Plans, Group Medical, Workers Compensation, Leadership, Strategic Partnerships, Management
Education
Loyola University of Chicago 1982 — 1984
Master's degree, Pastoral Studies
Loyola University of Chicago 1976 — 1980
Bachelor of Arts (B.A.), History
Spies & Assassins March 2015 - Present
MOUSE February 2015 - May 2015
frog November 2013 - March 2015
Parsons The New School for Design August 2013 - December 2013
frog October 2013 - November 2013
Ms. Foundation for Women June 2013 - September 2013
Parsons The New School for Design August 2012 - January 2013
Open Society Foundations June 2012 - January 2013
Delta Dental August 2007 - June 2011
BCF September 2006 - August 2007
Skills
Adobe Creative Suite, Corporate Identity, Art Direction, Collateral, Creative Direction, Positioning, InDesign, Illustrator, Graphic Design, Design Research, Interaction Design, Rapid Prototyping, User Experience, CSS, Flash, HTML 5, Photoshop, Graphics, Information Architecture, Web Design, Brochures, User Interface Design, Experience Design, Storyboarding, Advertising, User-centered Design, Creative Problem Solving, Animation, User Experience Design, Visual Design, Information Design, Typography, User Interface, Design Thinking, Illustration, OmniGraffle, Layout, Concept Development, Design Strategy, Web Development, User Research, Mobile Design, Ethnography, User Scenarios, Product Design, Branding & Identity, Creative Strategy, Wireframes, Front-end, Logo Design
Education
Parsons School of Design 2011 — 2013
MFA, Design and Technology
Cooper U 2011 — 2011
Visual Interface Design
Miami Ad School 2004 — 2005
Master's degree, Art Direction Portfolio Program
Virginia Commonwealth University 1999 — 2003
BFA, Communication Arts + Design
Delta Dental October 2013 - February 2014
University of California - Office of the President January 2013 - June 2013
Federal Reserve Bank July 2012 - December 2012
Wells Fargo Bank July 2003 - April 2012
Providian Financial January 1998 - January 2003
Providian Financial January 1992 - January 1998
Skills
Situational Leadership, Change Management, Data Warehouse..., Call Center, ITIL, Release Management, Vendor Management, Shared Services, Production Support, Leadership, Collaboration, Process Improvement, Problem Management, Problem Solving, SOX Compliancy, Agile Methodologies, Scrum, Customer Satisfaction, Predictive Dialers, Lean Thinking, Project Management, Offshore Outsourcing, Data Warehousing, SDLC, Banking, Requirements Gathering, Enterprise Architecture, SharePoint, PMP, PMO, Software Documentation, Business Intelligence, Risk Management, CRM, Software Development, Strategy, Management, People Development, Soft Skills, Budgets, Team Building, Customer Service, Quality Assurance, Disaster Recovery, Leadership Development, Cross-functional Team..., Performance Management, People Skills, Time Management, Business Process...
Education
John F. Kennedy University 2011 — 2016
Bachelor of Science & Business Administration
Las Positas College 1992 — 1994
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
TechTherapy Hosting LLC September 2013 - April 2014
Delta Dental of Pennsylvania July 2011 - September 2013
Delta Dental January 2007 - July 2011
Gap Inc. April 2006 - December 2006
TSA June 2005 - April 2006
Skills
Software Documentation, Visio, Windows, VMware, Citrix, Process Improvement, Team Building, Security, Microsoft SQL Server, VPN, Team Leadership, XP, Access, Risk Management, Network Security, Troubleshooting, Windows 7, Analysis, Computer Hardware, System Administration, Information Security, Computer Security, Security+, CompTIA Security+, CompTIA Security+..., Windows XP, CompTIA
Education
Harrisburg Area Community College 2013 — 2016
Computer Information Science: Information Security, Computer and Information Systems Security/Information Assurance
Wright Tree Service December 2011 - Present
Malibu Boats April 2009 - September 2011
Delta Dental 2006 - 2007
Skills
Business Analysis, Leadership, Project Management, SharePoint, Integration, Microsoft SQL Server, Program Management, Software Development, Customer Service, SDLC, Manufacturing, REST, Process Improvement, Security, Product Development
Education
Kaplan University 2012 — 2013
Associate of Science (AS), Information Technology
Riverside Community College District 1992 — 1994
Shipley Energy August 2013 - Present
TEKsystems April 2013 - July 2013
Delta Dental 2003 - 2012
Intellimark March 2001 - June 2003
Skills
Windows 95 through..., Windows Server 2003 &..., Ethernet, Dial-up Networking, Wireless Networking, Windows NT, Active Directory..., Microsoft Office 97..., Internet Explorer, Microsoft..., MS SMS, MS WSUS, MS SCCM, Citrix, Symantec AV, McAfee AV, PointSec, McAfee EEPC, Symantec Ghost, MDT, MS Communicator/Lync, RSA Security, BMC Remedy, HEAT, Customer Support
Education
Harrisburg Area Community College 2000 — 2002
Certificate in Computer Information Systems, Information Technology
Hershey High School 1989 — 1993
Diploma
Michigan State University 2014 - Present
The National Association of College and University Food Services 2009 - 2014
Delta Dental 2007 - 2009
HPS 2003 - 2007
Citizens for a Healthy Michigan 2002 - 2002
The Sterling Corporation 2000 - 2002
Skills
Advertising, Corporate Communications, Editing, Public Speaking, Strategic Planning, Community Development, Event Planning, Research, Crisis Communications, Public Relations, Marketing Communications, Social Media, Media Relations, Event Management, Marketing, Marketing Strategy, Online Advertising, Press Releases, Strategic Communications, Email Marketing, Internal Communications, Leadership, Fundraising, Integrated Marketing, Social Networking, Strategy, Market Research, Trade Shows, Management, Copywriting, Newsletters, B2B
Education
Michigan State University 1998 — 2002
BA, Advertising/Public Relations
Catholic Charities Diocese of Harrisburg April 2015 - Present
Comcast Cable July 2013 - Present
Delta Dental May 2004 - June 2012
Skills
Call Centers, Telecommunications, Telephony, Customer Retention, VoIP, Workforce Management, Vendor Management, Broadband, Customer Satisfaction, Troubleshooting, Process Improvement, Customer Experience, Team Leadership, Management, Customer Service, Mobile Devices, Computer Network...
Education
Harrisburg Area Community College
Delta Dental April 2012 - Present
Contracting January 2012 - March 2012
MATRIX September 2010 - November 2011
People Vendor LLC December 2009 - April 2010
LexisNexis September 2008 - September 2009
IT Applications LLC July 2007 - June 2008
Service Provider Company March 2005 - June 2005
National Informatics Center January 2002 - December 2003
Skills
Requirements Analysis, Test Automation, Agile & Waterfall..., Healthcare Information..., Process Automation, Quality Assurance, SQL, Team Leadership, Business Process..., HP QTP, SDLC
Education
Himachal Pradesh University 1999 — 2002
MCA, Computers
St.Bede's 1996 — 1999
Bachelors, Science
US Army July 2008 - Present
Delta Dental January 2008 - May 2010
Skills
Risk Management, HIPAA, Microsoft Office, Leadership Development, Training, Policy, System Administration, Benefits Administration, Time Management, Insurance, Employee Relations, Army, Recruiting, Coaching, Government, Call Center, Team Building, Auditing, Inspection, Postal Regulations, Promotions, 529 Plans, Payments, Payroll, Military Operations, Military Experience, Operational Planning, Military Training, Data Entry, PowerPoint, Outlook, Critical Thinking, Event Planning, Weapons, Project Management, Equal Opportunities, Security Clearance, Leadership, Emergency Management, Security Operations, Team Leadership, Microsoft Word, Public Speaking, Microsoft Excel
Education
Columbia Southern University 2014 — 2016
Master of Science (M.S.), Occupational health and safety management
Morehouse College 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
Domestic Violence Services of Cumberland and Perry Counties June 2014 - Present
Fairville Management- Highland Park Apartments March 2014 - Present
Delta Dental August 2011 - August 2012
Education
Penn State University 2014 — 2016
B.S. Human Development and Family Studies
Harrisburg Area Community College 2010 — 2014
Social Sciences
FireEye, Inc. June 2014 - Present
Informatica January 2011 - June 2014
Delta Dental June 2009 - January 2011
Interwoven October 2007 - January 2009
Convergys November 2004 - October 2007
Intel Corporation/TrainSys Contract June 2003 - July 2004
TrainSys February 2003 - June 2003
Documentum January 2001 - January 2003
Oracle July 1995 - January 2001
The Wollongong Group 1991 - 1995
Skills
Instructional Design, Training, Blended Learning, ADDIE, Content Development, Hands-on Training, Leadership, Needs Analysis, Educational Technology, Databases, System Administration, Web Development, Captivate, Instructor-led Training, Curriculum Design, Learning Management..., Learning Management, Adult Education, Instructional Technology, ILT, SCORM, Master Data Management, Informatica, Analysis, Curriculum Development, Blended Learning..., Web-based Training, Administration, E-learning Development, Learning Technology, WBT, Course Development, MDM, Informatica MDM, E-Learning, Enterprise Software
Education
National University 1989 — 1991
Bachelor of Science (B.S.), Computer Science
University of Central Oklahoma 1987 — 1989
Habib Public School 1975 — 1984
Delta Dental July 2000 - Present
Balanced Care Corporation August 1998 - July 2000
Deltanet January 1997 - August 1998
Book of the Month Club 1994 - 1996
Skills
Vendor Management Skills, Business Process, Result Oriented, Transitioning, Team Leadership, PMP, Requirements Gathering, Visio, Requirements Analysis, Project Portfolio..., Business Analysis, Project Management, PMO, Data Migration, Business Requirements, SDLC, Vendor Management, Software Project..., Process Improvement, Integration, Business Intelligence
Education
Lock Haven University of Pennsylvania 1980 — 1984
BS, Mathematics and Computer Science
CompuCom July 2013 - Present
Personal 2010 - Present
Churchill Downs January 2011 - Present
CompuCom March 2015 - Present
Delta Dental April 2013 - April 2013
PrideStaff 2013 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Technologies, Linux, Unix, Ubuntu, WAN, CCNA, Windows 7, Computer Hardware, TCP/IP, System Administration, Troubleshooting, Network Administration, Technical Support, VMware, Active Directory, Customer Service, Networking
Education
ITT Technical Institute-Louisville 2011 — 2013
Associate's degree, Computer Systems Networking and Telecommunications
ABWE Ministries, Inc. October 2011 - Present
Delta Dental September 2009 - October 2011
Skills
Excel, Reporting, Access, Non-profit..., Management Accounting, Accounting, Microsoft Word, Microsoft Office, Teaching, Volunteer Management, Account Reconciliation, Budgets, Training, Nonprofits
Education
Eastern University
Bachelor of Arts, Biblical and Theological Studies
Gordon Conwell Theological Seminary
Theology/Theological Studies
Sunsweet Growers Inc. June 2013 - Present
Delta Dental March 2006 - June 2013
Delta Dental July 1999 - March 2005
Delta Dental May 1998 - July 1999
Skills
Insurance, Policy, Microsoft Word, Outlook, Human Resources, HRIS, Employee Benefits, PeopleSoft, Employee Relations, Benefits Administration, Interviews, Employee Engagement, Leadership, Health Insurance, Applicant Tracking..., Conflict Resolution, Employment Law, Business Analysis, Access, Career Development, New Hire Orientations, Payroll, Customer Service, Team Building, Process Improvement, Training, Management, Microsoft Office, Microsoft Excel
Education
University of Phoenix 2008 — 2011
Masters in Business Administration, Human Resources
Golden Gate University 2002 — 2005
Bachelor's of Science, Accounting
WellCare March 2013 - May 2013
HealthPort LLC January 2011 - March 2013
Delta Dental December 2003 - July 2010
HCA Physician Services October 2001 - December 2002
Skills
Medicare Specialist, Reimbursement Specialist, Medical Billing, HIPAA, Accounts Receivable, Medicare, Medical Terminology, ICD-9, Medicaid, Invoicing, Access, Data Entry, 10 Key, Health Insurance, Insurance, Outlook, CPT, Healthcare Information..., Spreadsheets, Managed Care, Medical Records, Healthcare Management, Healthcare Industry, Customer Service, Hospitals, Benefits Administration, Call Centers, Office Management, Appointment Scheduling, Telephone Skills, Workers Compensation, EDI, Claim, Software Documentation, Medical Coding, Revenue Cycle, Fax, Claims Resolution, Provider Relations, Quality Assurance, Process Scheduler, Claims Management, Healthcare, Healthcare Consulting, EHR, PeopleSoft, Revenue Cycle Management, Visio, HCPCS, Administrative...
Education
Grand Canyon University 2006 — 2011
Bachelors, Business Administration Healthcare Management
Kaplan University 2005 — 2007
Revitalize Computers, LLC August 2012 - Present
Delta Dental October 2011 - March 2012
Skills
Computer Networking, Social Media Marketing, Online Marketing, Marketing Strategy, Computer Hardware, Computer Hardware..., Professional Phone..., Windows Server, Windows, Website Development, Website Creation, E-commerce SEO, SEO, Switches, Customer Service
Education
ITT Technical Institute-Harrisburg 2007 — 2009
Associate's degree, Computer Systems Networking and Telecommunications, GPA: 3.61
Berks and Beyond May 2014 - January 2015
Home October 2013 - May 2014
Volt Workforce Solutions October 2012 - October 2013
Daniel Struve October 2008 - August 2012
Intellitec, Inc. September 2008 - October 2008
Delta Dental January 2008 - September 2008
JCPenney November 2004 - May 2007
Apple Inc. January 2001 - April 2004
US Army October 1987 - April 1991
Skills
Computer Hardware, Software Installation, Customer Service, Data Entry, Microsoft Office, Telephone Skills, Microsoft Word, Microsoft Excel, Outlook, Customer Satisfaction, Time Management, Leadership, Filing, Troubleshooting, Windows 7, Computer Repair, Technical Support, Windows XP, Windows, Testing, Hardware, Databases, Mac
Education
Heald College 1993 — 1994
AAS, Electonics Technology
Lindhurst 1985 — 1987
High school diploma, General
Fortune IT January 2000 - Present
Freelance 2000 - Present
Cisco March 2015 - June 2015
RR Donnelley October 2014 - April 2015
ePathLogic May 2014 - October 2014
Avaya Government Solutions April 2014 - October 2014
Motorola October 2013 - March 2014
Delta Dental December 2012 - August 2013
Sparrow Health System September 2012 - October 2012
Red Rock Digital LLC January 2012 - September 2012
Skills
Technical Support, VMware, IIS, Apache, CRM, CCNA, MCSA, CompTIA Network+..., Network Security, Network Administration, CompTIA A+ Certification, Server+, Java, C#, Linux, Microsoft Servers, Microsoft SQL Server, Windows 7, CMS, Wordpress, Joomla, Cisco, vSphere, Assembly Language, Disassembly, Web Development, Android, Research, .NET, PHP, Perl, VBScript, Automation, Data Mining, Data Entry, Hex, Database Administration, Wireless Networking, Python, jQuery, SQL, Red Hat Linux, Unix, Shell Scripting, JBoss Application Server, Powershell, PowerCLI, Vulnerability Assessment, SAN, Zabbix
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Information Technology
Lansing Community College 2005 — 2007
Associate in Business, Computer Programmer/Analyst
ZELTIQ July 2015 - Present
Shaklee Corporation August 2013 - July 2015
RPM Mortgage, Inc. November 2010 - August 2013
Delta Dental June 2010 - November 2010
Kiewit Pacific Co September 2007 - April 2010
Randstad January 2007 - September 2007
Bio-Rad Laboratories June 2006 - September 2006
Skills
Human Resources, Deferred Compensation, Employee Relations, Employee Benefits, Recruiting, Talent Management, HRIS, Onboarding, Employee Training, Training, Talent Acquisition, Applicant Tracking..., Analysis, College Recruiting, Payroll, Benefits Administration, Succession Planning, Temporary Placement, New Hire Orientations, Performance Management, Personnel Management, Leadership, Team Building, Time Management, Internet Recruiting, Workforce Planning, Hiring, Interviews, Policy, Technical Recruiting, Taleo, Employee Engagement
Education
Golden Gate University 2011 — 2013
Master of Business Administration (MBA)
University of California, Davis 2003 — 2006
Bachelor's degree, Managerial Economics with minor in Communication
Kaiser Permanente March 2011 - Present
Delta Dental February 1992 - October 2010
EBI Companies January 1986 - January 1992
Skills
Accounts Receivable
Education
Manuel L. Quezon University
BS, Economics
Pacific Gas and Electric Company September 2013 - Present
Bio-Rad Laboratories September 2012 - April 2013
Comcast November 2010 - August 2011
Delta Dental September 2009 - January 2010
Macys.com June 2007 - March 2009
Kaiser Permanente January 2007 - April 2007
Charles Schwab October 2005 - May 2006
California State Automobile Association December 2004 - April 2005
Charles Schwab November 2003 - September 2004
Longs Drug Stores October 2002 - February 2003
Skills
Taxonomy Development, Taxonomy, PMP, Project Management, Integration, SDLC, Data Center, Program Management, Servers, Enterprise Software, Testing, Outsourcing, Agile Methodologies, Business Process, Training, Team Management, MS Project, Management, Software Development, Process Improvement, Telecommunications, Budgets, System Deployment, Quality Assurance, Vendor Management, Analysis, SQL, PMO, Strategy, Leadership, Change Management, IT Management, IT Strategy, Governance, Project Portfolio..., Business Intelligence, Information Technology, Consulting, Resource Management, Software Project..., Visio, Business Analysis, Requirements Analysis, Business Process..., Agile Project Management, Enterprise Architecture, SharePoint, Business Requirements, Software Documentation, Requirements Gathering
Education
Point Advantage 2007 — 2007
PMP, Certified Project Management Professional
Golden Gate University 2004 — 2006
MAIO, Industrial Psychology, Organizational Behavior
Golden Gate University 2004 — 2006
Certificate, Conflict Resolution
University of Phoenix 2001 — 2004
BSIT, Information Technologies
Sirius Computer Solutions July 2015 - Present
Solea Software Solutions Consulting LLC January 2014 - June 2015
Mercer January 2013 - December 2013
Beacon Solutions April 2012 - September 2012
Kindred Healthcare August 2006 - April 2012
New Age Technologies January 2004 - August 2006
Delta Dental March 2000 - August 2003
Skills
Business Analysis, PMP, SharePoint, Requirements Gathering, Documentation, CBAP, NetSuite, Software Documentation, Certified Business..., Visio, Process Improvement, Healthcare Information..., Agile Methodologies, Integration, Enterprise Software, IT Management, Project Management, Disaster Recovery, SDLC, Analysis, Program Management, Databases, Consulting, Business Requirements, Enterprise Content..., HIPAA, Vendor Management, Requirements Analysis, IT Strategy, Business Process, Systems Analysis, Business Intelligence, Software Project..., Information Technology
Education
Hollins University 2000 — 2003
MALS, Computer Studies
Hollins University 1991 — 1996
Bachelor of Arts (BA), Psychology
MarianapolisPrep 1987 — 1991
Ellipsis June 2008 - Present
Wind River April 2010 - May 2013
Rice University Jones Graduate School of Business August 2009 - April 2012
Bechtel Corporation October 2009 - April 2010
American Association of Singapore 2007 - 2008
Bechtel 2001 - 2006
Epicentric 1999 - 2001
Bechtel 1998 - 1999
Delta Dental 1996 - 1998
Houston Symphony 1994 - 1996
Skills
Career Counseling, Technical Recruiting, Career Development, Recruiting, Performance Management, Succession Planning, Executive Coaching, Human Resources, Training, Program Management, Talent Acquisition, Talent Management, Applicant Tracking..., Onboarding, Employee Relations, Change Management, Employee Engagement, Analysis, Leadership Development
Education
The Johns Hopkins University 2014 — 2018
Master's Degree, Museology/Museum Studies
University of California, Berkeley 1984 — 1988
Bacherlors of Arts, Sociology
Golden Gate University 1997 — 1999
Masters of Science, Human Resources Management
Midwest Veterinary Supply April 2014 - August 2014
WellPoint (Delta Dental) March 2012 - April 2013
Delta Dental November 2006 - March 2012
FRS October 2001 - August 2006
Skills
Call Centers, Outlook, Accounts Receivable, SharePoint, Accounts Payable, Insurance, QuickBooks, Time Management, Spreadsheets, Recruiting, Microsoft Excel, Process Improvement
Education
Minnesota School of Business-Richfield 1997 — 1998
KENNEDY HIGH SCHOOL 1991 — 1995
High school diploma
Cambia Health Solutions 2014 - Present
CONSEJO COUNSELING & REFERRAL SERVICE 2014 - Present
Living Voices 2011 - Present
HealthyGrid 2010 - 2013
Moda Health, formerly ODS 2006 - 2009
Delta Dental 1997 - 2004
Skills
Strategic Planning, Insurance, Health Insurance, Managed Care, Market Research, Healthcare, Marketing, Project Management, Analytics, Product Management, Marketing Strategy, Cross-functional Team..., Competitive Analysis, Product Marketing, Business Intelligence, Product Development, Leadership, Budgets, Strategy, Business Development, Sales, Program Management, New Business Development, Account Management, Data Analysis, Management, Team Building, Business Analysis, Employee Benefits, Vendor Management, Fundraising, Sales Management, Process Improvement, Team Leadership, Strategic Partnerships, Contract Negotiation, Analysis, Training, Entrepreneurship, Executive Management, Business Strategy, Start-ups, Direct Marketing, Business Planning, Management Consulting, Change Management, Social Media Marketing, Marketing Communications, CRM, Human Resources
Education
Haverford College
University of North Carolina at Chapel Hill
University of Tennessee-Knoxville
DIRECTV November 2012 - Present
Los Angeles County Department of Public Health October 2011 - November 2012
Broadcom August 2011 - October 2011
First American Title January 2010 - January 2011
Yum! Brands/Taco Bell September 2007 - December 2009
Canon October 2004 - September 2007
BNFY July 2004 - October 2004
Office of the Assessor - LA County September 2003 - May 2004
Delta Dental March 2000 - March 2003
Skills
Palo Alto Networks, Firewalls, Routers, Switches, VPN, IDS, IPS, Linux, Cisco, Security, Data Center, CCNP, ASA, PIX, WAN, Network Administration, Disaster Recovery, TCP/IP, Routing, CCNA, Troubleshooting, Cisco IOS, Network Architecture, Network Design, Ethernet, Network Engineering, Frame Relay, OSPF, Wireless, MRTG, Netflow, Solarwinds, Orion, Smokeping, NTop, Fedora, Debian, VMWare, Wireshark, Deep Packet Inspection, Packet Analysis, Packeteer, F5 BigIP, Load Balancers, LTM, Metro Ethernet, ATM, 802.11n, LAN, Network Monitoring
Education
Santa Monica College 2003 — 2004
Associate's Degree
Marina High School 1986 — 1990
Diploma
Orange Coast College
Associate's Degree
Coastline Community College
Associate's Degree
Golden West College
Associate's Degree
Subway of Hersheypark August 2009 - Present
McNees, Wallace and Nurick, LLC December 2011 - April 2012
Delta Dental March 2011 - June 2011
Penn State Hershey Medical Group September 2006 - February 2010
Sam’s Club July 2003 - September 2006
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Outlook, Research, Public Speaking, Data Entry, Healthcare, Windows, Teaching, Medical Terminology, Cpr Certified, Photoshop
Education
Harrisburg Area Community College 2002 — 2006
English Language and Literature, General
Hershey High School 1998 — 2001
High School Diploma
Emory Healthcare - Patient Centered Primary Care April 2014 - Present
Emory Clinic Gastroenterology January 2014 - February 2014
Caring Hands United April 2013 - August 2013
Gwinnett Extended Care Center July 2012 - July 2012
Delta Dental April 2008 - April 2011
Delta Dental October 2007 - April 2008
Skills
Customer Service, Data Entry, Insurance, HIPAA, Outlook, Cpr Certified, Software Documentation, Teamwork, Microsoft Office, Claim, Office Management, PowerPoint, Telephone Skills, ICD-9, Accounts Payable, Medical Terminology, Healthcare, Training, Type 55 WPM, Microsoft Office,..., Discretion and..., Macess, MetaVance,..., Insurance eligibility..., CPT and ICD coding, Patient registration, Scheduling for..., CLIA waived testing, Assisting with..., Patient Safety, Patient Scheduling, Venipuncture
Education
Gwinnett Technical College 2014 — 2014
Certificate, Medical Billing & Coding, Dean's List
Gwinnett Technical College 2013 — 2014
Medical Assistant, Dean's List
Gwinnett Technical College 2012 — 2012
Certificate, Medical Unit Secretary, Dean's List
Gwinnett Technical College 2012 — 2012
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide, Dean's List
Delta Dental September 2012 - December 2012
Erie County District Attorney's Office September 2011 - January 2012
Erie Police Department September 2011 - January 2012
Vector Marketing June 2009 - September 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Microsoft Word, Research, Social Media, Facebook, Analysis
Education
Mercyhurst College 2008 — 2012
Bachelor of Arts (B.A.), Intelligence Studies
GE February 2015 - Present
Splice Machine August 2013 - January 2015
Macys.com September 2012 - August 2013
Lithium Technologies November 2010 - September 2012
Bank of the West July 2009 - November 2010
Delta Dental July 2007 - July 2009
Wells Fargo Bank July 2006 - July 2007
Muir Mt. Diablo Health System July 2003 - July 2006
Leapfrog March 1999 - July 2003
PG&E Energy Services December 1997 - March 1999
Skills
Data Warehousing, ETL, Databases, Data Modeling, Database Design, Business Intelligence, SQL, Unix, Hadoop, PL/SQL, Microsoft SQL Server, Perl, Oracle, Data Integration, Linux, DB2, MySQL, Performance Tuning, Data Mining, Relational Databases, Agile Methodologies, Analytics, Software Development, System Architecture, Unix Shell Scripting, XML, Data Governance, Requirements Analysis, Distributed Systems, Pentaho, Shell Scripting, Teradata, PostgreSQL, Crystal Reports, PHP, High Performance..., Business Objects, Data Warehouse..., OLAP, Data Quality, Agile, Solaris, Master Data Management, Erwin, Enterprise Architecture, Application Development, Data Management, Database Administration, Data Migration
Education
Lock Haven University of Pennsylvania 1977 — 1981
B.S, Computer Science
Blue Shield of California, San Francisco, CA 2010 - Present
Kaiser Permanente, Pleasanton,CA 2008 - 2009
Delta Dental 2007 - 2008
Cisco Systems 2005 - 2006
Symantec 2005 - 2005
Hewlett Packard 2004 - 2005
Cisco 2003 - 2004
3Com, Santa Clara, CA 2002 - 2003
Sun Microsystems 2001 - 2002
Skills
Data Warehousing, Business Intelligence, ETL, Data Analysis, Integration, Data Quality, Business Objects, Data Warehouse..., Data Integration, Data Modeling, Informatica, IDQ, Dimensional Modeling, Teradata, SDLC, Tableau, Databases, SQL, Agile Methodologies, Oracle, Bigdata, Cognos, BI Reporting, Brio Reports
Education
Indian Institute of Technology, Roorkee
Sparrow Physicians Health Network March 2013 - Present
Medical Advantage Group April 2010 - March 2013
Delta Dental November 2009 - April 2010
Blue Care Network October 2005 - November 2009
Grand Ledge Public Schools 2001 - 2005
Broward County Public Schools January 1992 - June 2001
Skills
Outlook, SharePoint, Quickbooks, NextGen, Excel, Word, PowerPoint, Research, Process Improvement, QuickBooks, Microsoft Excel, Microsoft Word, Budgets, Access, Data Analysis, Management, Analysis, Healthcare, Program Management, Project Management, Microsoft Office, Human Resources, Managed Care, Databases, Leadership, Software Documentation, Training, Hospitals, Troubleshooting, Visio, Performance Improvement, Team Building, Healthcare Information...
Education
Lansing Community College 2007 — 2010
AS, Business Administration, Summa Cum Laude Graduate
Waverly High School 1975 — 1978
Be Relax June 2013 - Present
Experience a Touch of Heaven Massage by Beverly September 2010 - Present
Delta Dental May 2006 - September 2008
Thomson Medstat January 2006 - April 2006
Skills
Nutrition, Therapeutic Massage, Microsoft Excel, Wellness, Team Building, Swedish, Craniosacral Therapy, Deep Tissue Massage, Reflexology, Relaxation, Chair Massage, Stretching, Trigger Point Therapy, Lymphatic Drainage, Pain Management
Education
Irene's Myomassology Institute 2012 — 2013
Massage Therapy/Therapeutic Massage
A Life of Peace Wellness Institute 2010 — 2010
Certification, Health and Wellness, General
Wayne State University 1972 — 1977
B.A. Sociology, Social Work, Nursing
STK Atlanta May 2015 - Present
Top Golf April 2015 - September 2015
J. Christopher's January 2015 - September 2015
Bar One January 2014 - November 2014
Le Cordon Bleu College of Culinary Arts, Atlanta August 2013 - October 2014
Cherokee Town and Country Club May 2014 - August 2014
Delta Dental November 2012 - March 2013
I Am One Branding December 2010 - October 2012
Emeritus March 2010 - October 2010
Zilmed (Externship from School) December 2009 - February 2010
Skills
Patient Administration, Medical Records, Credentialing, Administrative..., Office Administration, Customer Service, Typing, Microsoft Word, Microsoft Excel, Outlook, Medisoft, Call Centers, Microsoft Office, Teamwork, Insurance, Cooking, Culinary Skills, Event Planning, Food, Restaurants, Sales, Marketing, Administrative..., Human Resources, Catering, Food Safety, Menu Development
Education
Le Cordon Bleu College of Culinary Arts-Atlanta 2013 — 2015
Certificate in the Culinary Arts, Culinary Arts, 4.0
Everest Institute 2009 — 2010
Certification, Medical Administration Assistant
Forest Park Senior Hg 1987 — 1991
High School Deploma, General Studies, 3.0
GLG (Gerson Lehrman Group) May 2015 - Present
Maverick Zen September 2013 - Present
McQueen Consulting LLC November 2013 - December 2014
Delta Dental 2007 - September 2013
Delta Dental June 2010 - October 2011
Delta Dental April 2004 - January 2007
Skills
Market Research, Cross-functional Team..., Business Analysis, Product Development, Product Management, Marketing Communications, Strategy, Program Management, Process Improvement, Health Insurance, Strategic Planning, Marketing, Healthcare, Management, Project Management, Leadership, Team Leadership, Project Planning, Product Marketing, Employee Benefits, Competitive Analysis, Vendor Management, Team Building, Consulting
Education
Mount Madonna Institute College of Ayurveda 2013 — 2015
Certified Ayurvedic Practitioner (CAP)
Heidelberg University 1995 — 1999
Bachelor of Science (BS), Psychology
Mary Kay Independent Business Owner December 2014 - Present
PEBTF January 2008 - Present
Delta Dental 1997 - January 2008
Skills
Insurance, Microsoft Office, Team Building, Microsoft Excel, PowerPoint, Process Improvement, Employee Benefits, Microsoft Word, Training, Outlook, Healthcare, Business Analysis
Education
Indiana University of Pennsylvania 1993 — 1995
BS, Business Management
HACC, Central Pennsylvania's Community College 1991 — 1992
AA, Business Management
Cigna January 2014 - Present
Delta Dental May 2013 - October 2013
Sports Basement October 2011 - August 2012
Sports Basement January 2011 - October 2011
Travelers Insurance 2006 - 2008
Skills
Sales, Customer Service, Management, Marketing, Retail, Account Management, Social Networking, Event Planning, New Business Development, Sports Marketing, Online Advertising, Digital Marketing, Negotiation, Team Leadership, PowerPoint, Microsoft Excel, Underwriting, Risk Assessment, Salesforce.com, Property & Casualty..., Health Insurance, Healthcare
Education
Gonzaga University 2002 — 2006
BBA, Finance and International Business
Coolsoft LLC September 2014 - Present
Topia Technology February 2011 - June 2014
Topia Technology April 2007 - February 2011
Volt Technical Services 2006 - 2007
Delta Dental 1995 - 2005
Skills
T-SQL, C#, XML, ASP.NET, JavaScript, Microsoft SQL Server, AJAX, Visual Studio, CSS, MySQL, Agile Methodologies, Software Development, Object Oriented Design, Software Engineering, Java, OOP, Web Services, Scrum, User Interface Design, Databases, HTML, Web Development, SQL, PHP, IIS, Software Design, .NET, Linux, Web Applications, VB.NET, DHTML, Visual Basic, ADO.NET, C, C++, Tomcat, Subversion, XSLT, REST, jQuery
Education
University of Phoenix 2011 — 2013
Masters of Information Systems
University of Phoenix 2005 — 2008
BSIT, Information Technology
SkillSoft 2005 — 2006
Mindleaders 2004 — 2005
NRI 1997 — 1998
Hope International University 1985 — 1992
Lynwood High School 1980 — 1985
Highmark Blue Shield September 2012 - Present
Select Medical Corporation August 2011 - August 2012
Kessler Institute for Rehabilitation February 2011 - June 2011
Delta Dental January 2006 - August 2008
Skills
Employee Benefits, Customer Service, Data Entry, Insurance, Healthcare, Health Insurance, Claim, HIPAA, Access, Microsoft Office, Leadership, Process Improvement, Outlook, Software Documentation, Microsoft Excel, Team Building, Medicare, Medical Terminology, Healthcare Management, Microsoft Office 2007, Flexible Spending..., Training, Strategic Planning, Call Centers, Navinet, Peer to Peer Coaching, Prescription Drug-Medco..., PowerPoint, Microsoft Word, Benefit coding
Education
Grand Canyon University 2012 — 2015
Bachelor's degree, Business Administration and Management, General, 3.3
Southern New Hampshire University 2012 — 2012
Bachelor's degree, CyberSecurity
University of Phoenix 2010 — 2012
Associate's degree, Information Technology/Programming, 3.4
Harrisburg Area Community College 2001 — 2001
GED, GED
Dana Holding Corporation February 2014 - Present
Michigan State University January 2000 - Present
The Toledo Clinic September 2012 - February 2014
University of Toledo July 2010 - December 2012
University of Toledo July 2006 - June 2010
University of Toledo December 2002 - June 2006
Sparrow Health System January 2000 - January 2002
Baker College January 1999 - January 2000
Delta Dental January 1997 - January 1998
Sparrow Health System January 1992 - January 1997
Skills
Employee Relations, Leadership Development, PeopleSoft, Supervisory Skills, Coaching, Strategic Planning, Organizational..., Compliance, Performance Management, Customer Service, Process Improvement, Change Management, Negotiation, Microsoft Office, Problem Solving, Labor Relations, Excel, HRIS, Administration, PowerPoint, Mergers, Customer Relations, Data Analysis, Hiring, Public Speaking, Program Development, Word, Conflict Resolution, Mentoring, Higher Education, Benefits, Contract Negotiation, Team Building, Payroll, Teaching, Policy, Recruiting, Employee Benefits, Microsoft Word, Executive Search, Leadership, Deferred Compensation, Personnel Management, Employee Engagement, System Administration, Human Resources, Talent Management, Training, Employment Law, HR Policies
Education
Michigan State University 1990 — 1991
Masters, Human Resources and Labor Relations (previously titled Masters Labor and Industrial Relations), 3.8
Michigan State University 1985 — 1990
Bachelors, Communication Science
Delta Dental Younique Recruiter & Sales RepresentativeYounique ProductsOctober 2014 - Present
Skills
Customer Service, Process Improvement, Sales Management, Sales, Direct Sales, Direct Marketing, Leadership, Team Leadership, Leadership Development, International Sales, German Sales, Latino Sales, Makeup Artistry, Health Insurance
Education
HACC, Central Pennsylvania's Community College 1993 — 1994
Business Administration and Management, General
U.S. HealthWorks January 2015 - Present
Medical Evaluators, LLC January 2014 - Present
Delta Dental May 2008 - August 2012
OhioHealth Group February 2006 - May 2008
One Call Medical July 2005 - February 2006
GatesMcDonald Health Plus May 2000 - August 2004
CompManagement Health Systems December 1996 - May 2000
Skills
Creating and Presenting..., Marketing, Business Systems..., Public Speaking, Negotiating, Contract Renewals, Evaluation of Health..., Claims Investigations
Education
Otterbein University
Bachelor of Arts (B.A.), Business/Organizational Communications, 3.945
Hocking College
Associate of Arts and Sciences (AAS), Computer Science, 3.964
Patriot Energy Group August 2013 - 2014
Clean Rental July 2011 - May 2012
Delta Dental October 2010 - July 2011
Merchants Barter Exchange July 2010 - October 2010
Staples/Corporate Express January 2008 - May 2009
NCAS of PA, a Subsidiary of Capital Blue Cross October 2004 - January 2008
NCAS of PA, a Subsidiary of Capital Blue Cross April 2002 - October 2004
Skills
Microsoft Office, Product Development, Textiles, Salesforce.com, SQL, Ad Hoc Reporting, Financial Reporting, Social Media Marketing, Health Insurance, Sales, Marketing, Contract Negotiation, Claims Resolution, Sandler, SPIN Selling, Provider Relations, Customer Service, Account Management, New Business Development, ICD-9, CPT, HCPCS, HIPAA, Medical Case Management
Education
Harrisburg Area Community College 2002 — 2004
Associate's degree, Marketing, 3.6
Lock Haven University of Pennsylvania
Penn State University
Susquenita
Amway September 2010 - Present
Delta Dental February 2011 - March 2011
Michigan Molecular Institute May 2010 - September 2010
Demmer Corp. April 2010 - May 2010
Delta Dental April 2010 - May 2010
Whirlpool Corporation May 2009 - August 2009
Lowe's Home Improvement February 2008 - August 2008
Competition SoundWerks March 2003 - January 2008
Circuit City December 1999 - July 2003
PepsiCo January 1999 - December 1999
Skills
Cross-functional Team..., Forecasting, Market Research, Strategy, Management, Leadership, Market Analysis, Pricing, Analysis, Financial Analysis, Marketing Strategy, Business Planning, Budgets, Business Strategy, Process Improvement
Education
Michigan State University - The Eli Broad Graduate School of Management 2008 — 2010
MBA, Marketing, Finance, GPA 3.97. Class Rank: 2 out of 108
Grand Valley State University
Bachelor, Business Economics
Grand Rapids Community College
Associate, Science
Genesis HealthCare September 2015 - Present
Maximus Foundation September 2014 - June 2015
Public Consulting Group September 2012 - September 2014
Partners HealthCare May 2011 - November 2011
New England Urology July 2010 - June 2011
Calloway Labs June 2009 - June 2010
Massachusetts Eye and Ear Infirmary June 2007 - April 2008
Dorchester House Multi-Service Center August 2005 - June 2007
U.S. Central Intelligence Agency, White House Communications, Secret Service (federal agencies) June 2000 - December 2003
Delta Dental June 1997 - April 2000
Skills
HIPAA, Revenue Cycle, Medical Billing, Medical Coding, Medicaid, Revenue Cycle Management, Healthcare, Customer Service, Leadership, Medicare, Microsoft Excel, ICD-9, CPT, Training, Management, EMR, Payroll, Microsoft Office, Microsoft Word, PeopleSoft, Hospitals, Software Documentation, Team Building, Practice Management, Operations Management, Process Improvement, Third Party Billing, Budgets, Recruiting, Medical Compliance, Payments, Billing Process, Finance, Healthcare Reimbursement, ICD-10, EMR Training, Billing Systems, IDX, Soarian, Dentrix, LAN-WAN, Crystal Reports, Harvest, Gateway, Athena, Oracle Reports, Patient Accounts, Credit and Collections, Payroll Management, Medical Billing...
Education
University of Phoenix 2000 — 2003
Middlesex Community College 1991 — 1993
Delta Dental October 2011 - Present
SUPERVALU August 1996 - October 2011
Skills
Employee Relations, Talent Acquisition, Benefits Administration, Onboarding, Applicant Tracking..., New Hire Orientations, Temporary Placement, Talent Management, Employee Benefits, Internet Recruiting, College Recruiting, Interviews, HRIS, Human Resources
Education
Kutztown University of Pennsylvania 1993 — 1995
Business Administration and Management, General
Delta Dental September 2013 - Present
Cubic April 2012 - July 2013
American Express November 2007 - April 2012
IBM 1999 - 2007
Skills
CISSP, CEH, CISA, CISM, Cryptography, PKI, SOA, NFC, Key Management, EMV, Mobile Payments, Information Security..., Identity Management, Cloud Computing, ITIL, PCI DSS, Encryption, Enterprise Architecture, ISO 27001, Application Security, Access Management, Information Security, Solution Architecture, Computer Security, Security, Network Security, Android, iOS, Agile Methodologies, Disaster Recovery, Payment Industry, Information Technology, Penetration Testing, Vulnerability Assessment, Siteminder
Education
Indian Institute of Technology, Kharagpur 1997 — 1999
Masters degree, in Engineering
Oracle June 2014 - Present
Delta Dental March 2012 - June 2014
NetApp May 2011 - April 2012
Oracle November 2010 - May 2011
World Fuel Services March 2010 - October 2010
Oracle March 2007 - March 2010
Deloitte Consulting December 2006 - March 2007
Google August 2006 - December 2006
Skills
ADF, Oracle SOA Suite, Oracle Fusion Middleware, BPEL, JDeveloper, ESB, OSB, XSLT, WebCenter, UCM, Oracle Service Bus, XPath, XML, Core Java, REST, J2EE Application..., EJB, Struts, Performance Tuning, Portals, JavaScript, Integration, JDBC, JMS, Design Patterns, Java Enterprise Edition
Education
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Information Technology
Model School
Oracle Principal Member of Technical StaffOracle USA2000 - Present
AMEC 2012 - 2012
Delta Dental 2011 - 2011
Accelgraphics 1998 - 1999
Skills
ADF, JDeveloper, Oracle Application..., PL/SQL, J2EE, Weblogic, BPEL, Middleware, Oracle SOA Suite, SOA, JSF, EJB, Java, Servlets, XML, Ant, Oracle SQL, SOAP, Web Services, Databases
Education
Iowa State University 1994 — 1996
MS
Jawaharlal Nehru Technological University 1990 — 1994
BTech, Civil Engineering
Delta Dental May 2007 - Present
Blue Shield of California August 2006 - April 2007
SBC Directory March 2003 - February 2006
SBC Directory November 2001 - March 2003
Pacific Bell Directory January 1997 - November 2001
Pacific Bell Directory January 1996 - January 1997
Arroyo and Coates Real Estate January 1993 - January 1997
Education
Golden Gate University 2000 — 2003
M.S, Management of Technology; Management Information Systems and Digital Technology
University of California, Berkeley 1984 — 1988
B.A, English
Delta Dental Director, ITDelta Dental of Pennsylvania1991 - Present
Education
Messiah College 1987 — 1991
Kilowatt Financial December 2014 - Present
PRAGMATEK Consulting Group May 1997 - November 2014
Delta Dental November 1993 - May 1997
Northgate Computer Systems August 1989 - November 1993
Skills
Information Management, IT Management, CRM, Data Warehousing, SDLC, ERP, Project Management, SharePoint, Business Analysis, Pre-sales, Enterprise Architecture, Integration, Business Intelligence, ETL, IT Strategy, Visio, Business Process, Project Portfolio..., Program Management, Solution Architecture, Business Process..., Professional Services, PMP, Management, Security, Process Improvement, Databases, Information Technology, Requirements Gathering, Requirements Analysis, PMO, Software Project..., Enterprise Software, Data Modeling, Vendor Management
Education
Metropolitan State University
BA, Management Information Systems
Normandale Community College
Associate of Arts (A.A.), Information Technology
Delta Dental
Skills
Requirements Analysis, Business Analysis, Requirements Gathering
Education
Johnson & Wales University 2004 — 2007
Thermotech Company April 1997 - October 2008
Delta Dental 1988 - 1997
Delta Dental 1988 - 1995
Campbell Electronics 1982 - 1984
RayGo Inc. 1978 - 1984
Litton Microwave 1975 - 1978
Rochester City School District 1973 - 1974
Education
Gustavus Adolphus College
BA, Education
Delta Dental of California October 2001 - Present
Delta Dental 2001 - Present
Delta Dental Plan of California 2001 - Present
Safe Guard Dental 1999 - 2000
Skills
Health Insurance, Employee Benefits, Brokers, Insurance, Account Management
Education
Loyola Marymount University 1988 — 1992
Sacred Heart High School
Five9 May 2012 - Present
Delta Dental January 2009 - December 2011
Virgin Mobile USA April 2006 - September 2008
Nextel Partners August 2005 - March 2006
Skills
Data Modeling, ETL, Data Warehousing, Oracle, PL/SQL, Business Objects, Informatica
Education
Jawaharlal Nehru Technological University
B.Tech, EEE
Delta Dental 1993 - Present
Skills
Insurance, PPO, HMO, Call Center, Claim, Employee Benefits, Vendor Management, Customer Service, Business Analysis, Requirements Gathering
Education
Longwood University 1981 — 1984
Delta Dental September 2008 - February 2009
Level 3 Communications 2005 - 2008
Global Crossing 2000 - 2005
Lucent Technologies 1993 - 2000
Skills
Sales Operations, Telecommunications, Customer Satisfaction, MPLS, VoIP, Managed Services, Sales, Wireless, Data Center
Education
Michigan State University 1989 — 1993
BA, Telecommunications
Capital Group April 2015 - Present
Life Technologies March 2013 - April 2015
Capital Group February 2012 - March 2013
Peritus INC June 2005 - March 2013
Delta Dental February 2011 - February 2012
Capital Group October 2006 - December 2010
Skills
SDLC, Unix, Agile Methodologies, Oracle, Informatica, Business Intelligence, Data Warehousing, PL/SQL, Enterprise Architecture, SOA
Education
Jawaharlal Nehru Technological University
B.Tech, Computer Science
University of Central Florida
Masters, Computer Science
Delta Dental June 2006 - Present
Kelley & Swain, Inc. April 2005 - June 2006
Keenan and Associates 1999 - 2005
Skills
Employee Benefits, Health Insurance, Insurance, Account Management, Microsoft Office, Windows 7
Education
Green River Community College 1997 — 1999
Associates
Delta Dental March 2009 - Present
Health Net 2005 - 2007
HGA 2001 - 2005
Skills
Disaster Recovery, VMware, Enterprise Architecture, Active Directory, HP Proliant, Performance Analysis, Capacity Planning, Windows Server, HP Blade, Troubleshooting, Unix, Integration, System Administration, Vendor Management, Visio
Education
Milwaukee School of Engineering 1997 — 2001
Delta Dental January 2008 - Present
Creatus Inc January 2006 - January 2008
Paladion Networks January 2001 - January 2006
Education
Mahatma Gandhi University 1994 — 1998
Delta Dental of Michigan January 2011 - Present
Delta Dental May 2003 - December 2010
Delta Dental of Michigan June 1996 - May 2003
Ameritech March 1995 - April 1996
Ameritech November 1993 - March 1995
Michigan Bell Communication/Ameritech October 1991 - November 1993
Skills
Call Center, Workforce Management, Vendor Management, Insurance, Process Improvement, IVR, Visio, Customer Service, Health Insurance, Business Analysis, Software Documentation, Project Management, Customer Satisfaction, Disaster Recovery, SharePoint, Management, Call Centers, Contact Centers, Troubleshooting, Change Management, Team Building, Team Leadership, Business Process..., Telecommunications, CRM, Customer Experience, Avaya
Education
Michigan State University 1987 — 1991
Bachelor of Arts (B.A.), Telecommunications
Delta Dental October 2008 - Present
Symantec September 2007 - September 2008
Cisco Systems December 2006 - August 2007
Caritor Inc (Now Keane Inc) 2003 - 2006
iGATE Global Solutions/ Mascot Systems 2000 - 2003
Skills
Data Warehousing, ETL, Business Intelligence, Data Integration, Oracle, Dimensional Modeling, Business Objects, PL/SQL, Data Warehouse..., Business Objects Data..., Informatica, Data Modeling, Erwin
Education
Madurai Kamaraj University 1996 — 2000
Kaiser Permanente, Division of Research December 2009 - Present
Delta Dental February 2008 - November 2009
APL September 2001 - February 2008
APL Logistics 2000 - 2008
Silverline Industries Ltd 1997 - 2000
Skills
EDI, SDLC, Business Analysis, Data Warehousing, Business Intelligence, Requirements Analysis, ETL, Integration, Business Objects, Oracle, Process Improvement, Data Modeling, SQL
Education
Karnatak University 1990 — 1994
Bachelor of Engineering (B.E.), Computer Science
Delta Dental January 2005 - Present
Deltanet 1997 - 2004
UnitedHealth Group 1996 - 1997
MetraHealth 1995 - 1996
Skills
Health Insurance, SDLC, Process Improvement, Employee Benefits, HIPAA, Insurance
Education
Middlebury College 1975 — 1979
BS, Russian & Philosophy
IMS
Delta Dental September 2010 - Present
Oracle November 2000 - September 2010
Oracle November 2000 - September 2010
Oracle 2004 - 2008
Department of Defence 1997 - 2000
Skills
Requirements Analysis, Business Intelligence, Oracle E-Business Suite, Solution Architecture, SOA, Data Warehousing, Oracle Applications, Software Project..., Oracle, Enterprise Architecture, PL/SQL, Business Analysis, Integration
Education
Manipal Institute of Technology 1990 — 1994
Bachelor of Engineering (B.E.), Electrical and electronics
Horsley Hills School 1984 — 1988
High school
Ahmann-Martin (Ahmann Martin) January 2014 - Present
Ahmann-Martin (Ahmann Martin) January 2014 - Present
David Martin Agency Inc January 2007 - January 2014
David Martin Agency September 2007 - September 2011
Blue Cross Blue Shield of Minnesota December 2006 - September 2007
Blue Cross Blue Shield of Minnesota December 2006 - September 2007
Delta Dental September 2000 - December 2005
Delta Dental Plan of Minnesota September 2000 - December 2005
Medica Health Plans January 2001 - January 2003
Medica Health Plans January 1999 - January 2003
Skills
Employee Benefits, Insurance, Disability Insurance, Underwriting, Claim, Health Insurance, Customer Service, Brokers, Health Savings Accounts, Account Management, COBRA, Benefits Administration, Managed Care, Long-term Care, Sales, Human Resources, Affordable Care Act, Health Insurance..., Customer Retention, Life Insurance, Workers Compensation, New Business Development, Health Care Reform, Term Life Insurance, Medicare, Group Insurance, Flexible Spending..., Group Medical, HIPAA, Medicare Part D, PPO, Provider Relations, Strategic Planning
Education
Inver Hills Community College 1991 — 1994
Associates in Applied Science, Business and Marketing
Northfield High School 1988 — 1991
Diploma
Delta Dental May 2013 - Present
Delta Dental January 2008 - April 2013
Tech Mahindra (formerly Mahindra Satyam) January 2006 - January 2008
Tech Mahindra (formerly Mahindra Satyam) January 2004 - December 2005
Tech Mahindra (formerly Mahindra Satyam) July 2002 - December 2003
Citibank India September 2000 - August 2001
Brahmayya & Co., Chartered Accountants September 1998 - August 2000
Skills
Project Management, Business Development, Oracle Implementations, Oracle Applications, Integration, Oracle E-Business Suite, Business Process..., Business Analysis, Business Process Design, Oracle R12 Financials, Business Intelligence, Solution Architecture, Health Insurance, Financial Accounting, Application Support..., Business Requirements, Requirements Analysis, Financial Audits, Consulting, Change Management, Enterprise Software, Software Development, Business Process..., Business Objects, SDLC, Requirements Gathering
Education
Institute of Chartered Accountants of India 1998 — 2002
Certified Chartered Accountant, Management Accounting, Assurance and Taxation
Institute of Cost and Work Accountants of India 1996 — 1999
Certified Cost Accountant, Cost and Management Accounting
University of Madras 1995 — 1998
Bachelor of Commerce (B.Com.), Accounting, Economics and Business Statistics
APTECH Computers 1995 — 1997
Higher Diploma in Software Engineering, Oracle, C++ and SQL/PLSQL
Delta Dental Marketing AnalystNationwide Insurance2002 - 2007
Skills
Insurance, Marketing
Education
Menlo College 1999 — 2001
Heald College 1997 — 1999
Allstate Insurance May 1998 - Present
TAP Pharmaceuticals August 1997 - April 1998
Delta Dental May 1996 - July 1997
Abbott Laboratories October 1995 - April 1996
Mundelein Police Dept August 1995 - September 1995
McNeil Consumer Healthcare August 1995 - September 1995
Media Control September 1994 - July 1995
Rank Video September 1994 - July 1995
SSA Global March 1989 - September 1994
GE Rail February 1987 - February 1989
Skills
Web Applications, SDLC, Crystal Reports, Mainframe, Requirements Gathering, Business Analysis, Systems Analysis, DB2, Requirements Analysis, PMO, SOA, User Acceptance Testing, IT Management, IT Strategy, PMP, Vendor Management, Software Project..., Business Process..., Requirements Management, TFS, SQL, Software Development, Software Implementation, Visio, ERP, Microsoft SQL Server, Business Intelligence, PL/SQL, Oracle, SharePoint, Databases, Integration, Data Warehousing, Solution Architecture, Software Documentation, Business Requirements, Testing, Enterprise Architecture, IBM iSeries, Business Process, Project Portfolio..., Resource Management, .NET, Project Delivery, Visual Basic, Visual Studio
Education
National Louis University
BA, Management
Western Illinois University
BA, Business
Delta Dental of California October 2012 - Present
Delta Dental of California September 2008 - October 2012
Delta Dental August 2004 - August 2008
Delta Dental of California September 2001 - August 2004
Delta Dental of California July 2000 - September 2001
Skills
Insurance, Claim, Underwriting, Financial Risk, Employee Benefits, Health Insurance
Education
The Institute for Management Studies 2010 — 2010
West Virginia University 1992 — 1992
Business
McDaniel College 1989 — 1992
B.A., Economics
Blue Shield of California September 2015 - Present
Gateway Solutions Inc November 2006 - August 2015
Blue Shield of California June 2014 - July 2015
Delta Dental September 2013 - June 2014
Amerigroup Corporation July 2011 - July 2013
WellPoint November 2006 - May 2011
Skills
Business Analysis, Business Requirements, Visio, SDLC, Enterprise Architecture, SQL, Sybase, Systems Analysis, Quality Assurance, Oracle, Software Documentation, Testing, Requirements Gathering, Pega PRPC, Business Process, Unix, HIPAA, Pegasystems PRPC, Software Development, System Design, Pega, MS Office Suite, Healthcare IT, Health Insurance, Claims, Pharmacy Prior..., Trizetto Facets, information system..., Requirements Analysis, Agile Methodologies, Integration, User Acceptance Testing, Databases, SharePoint
Education
Louisiana Tech University 2004 — 2006
Masters, MicroSystems Engineering
VNR Vignana Jyothi Institute of Engineering and Technology 2000 — 2004
Bachelors, Electronics and Communication
Delta Dental December 2013 - Present
Minnesota Timberwolves September 2013 - December 2013
Minnesota Timberwolves/Lynx August 2010 - September 2013
Minnesota Timberwolves/Lynx June 2009 - August 2010
Minnesota Timberwolves/Lynx September 2008 - May 2009
Michigan State University August 2004 - August 2008
NBC Sports and Olympics May 2007 - August 2007
Education
Michigan State University 2004 — 2008
BA
Technologists 52 April 2005 - Present
Right! Systems, Inc. April 2012 - March 2014
OHSU 2010 - 2012
Blue Shield of California 2008 - August 2010
BT Global Services April 2008 - August 2008
Constellation Brands, Inc. 2008 - 2008
Delta Dental 2007 - 2008
McKesson June 2004 - November 2007
Seneca Companies, Inc May 2003 - June 2004
lucent Technologies 1996 - 2003
Skills
CCA, CCAA, CCEA, MCTS, VCP, VMware, Certified Workforce..., Active Directory, SAN, Microsoft Exchange, Servers, System Administration, Windows Server, Citrix, Virtualization, Troubleshooting, Disaster Recovery, DNS, Storage, Citrix Metaframe, Microsoft Certified..., Group Policy, System Deployment, Hardware, Technical Support, Microsoft Certified..., HP, XP, Storage Area Networks, Routers, VMware ESX, Windows
Education
Graceland University 2002 — 2003
Computer Science
American Institue of business 1995 — 1997
AA, MCSE
Delta Dental of Pennsylvania August 2009 - Present
Delta Dental July 2000 - July 2009
Skills
Accounting, Sarbanes-Oxley Act, Internal Controls, Auditing, Health Insurance, Financial Reporting
Education
Messiah College 1994 — 1998
BS, Accounting
CareFirst BlueCross BlueShield July 2013 - Present
Delta Dental August 1991 - August 2012
Skills
Selling, Customer Retention, Health Insurance, Employee Benefits, New Business Development, Sales, Sales Management, Dentistry, Brokers, Strategic Planning, Managed Care, Benefits Administration, COBRA, Medicare, HMO, Leadership, Healthcare, Benefits Design, Sales Presentations, Team Leadership, Team Building, Customer Service, Health Savings Accounts, Consultative Selling, Consultants, Sales Process, Mentoring, Life Insurance, Insurance, Dental, Direct Sales, Intangible Services, Team-oriented, Sales Growth, Virtual Teams, Innovation, Self-starter, Exceed Sales Goals, Exceeding Customer..., Customer Focused, Product Development, Marketing Strategy, Dental Sales, Dental Care, Proposal Writing, Data Analysis, Provider Networks, Provider Network..., Business Strategy, Strategic Partnerships
Education
La Roche College
Bachelor of Science (BS), Business Administration
Stealth Mode Startup February 2014 - Present
American Academy of Opthamology February 2010 - July 2013
Delta Dental January 2006 - December 2009
Monsanto 2004 - 2005
Nortel 1999 - 2001
Kanbay 1997 - 1998
Education
The University of Texas at Dallas 1998 — 2000
MS, Computer Science
Jawaharlal Nehru Technological University 1993 — 1997
BTech, Mechanical Engg.
Delta Dental QA AnalystDelta Dental of California2007 - Present
Skills
Test Planning, Testing, Quality Assurance, SDLC, Quality Center, User Acceptance Testing, Requirements Analysis, Project Management, SQL, Agile Methodologies, PL/SQL, Strategy, Test Cases, Software Quality..., Requirements Gathering, Test Automation, Integration, Business Process, Management, Business Analysis, SOA, Oracle E-Business Suite, System Architecture, Solution Development, Solution Architecture
Education
McNeese State University 2005 — 2006
Master’s Degree, Electrical and Electronics Engineering
Kakatiya University 1999 — 2003
B.Tech, Electrical Engineering
Delta Dental January 2009 - Present
JPMorgan Chase & Co. 1999 - January 2009
Washington Mutual 1999 - 2008
Arthur Andersen December 1996 - May 1999
Skills
Internal Audit, SOX, Enterprise Risk..., Compliance, Internal Controls, Sarbanes-Oxley Act, Risk Management, Banking, Financial Risk, Credit, IT Audit, Financial Reporting, Risk Assessment, Financial Analysis, Fraud, Process Improvement
Education
Golden Gate University 2000 — 2003
MBA, MBA with Concentration in Finance
University of the Pacific - Eberhardt School of Business 1994 — 1996
BS, Business Administration Accounting Concentration
AIG December 2014 - Present
AIG 2012 - January 2015
ING Direct 2011 - 2012
Delta Dental 2007 - 2010
eGain Communications 2006 - 2007
Skills
Microsoft SQL Server, Citrix, Disaster Recovery, Active Directory, VMware ESX, Windows Server, Virtualization, Requirements Analysis, IIS, Data Center, XML, ETL, Enterprise Architecture, Operating Systems, SDLC, SQL, Servers, VMware, VMware Infrastructure, VMware vSphere, VPN, vSphere
Education
University of South Alabama 2004 — 2005
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology (B.Tech.), Computer Science and Information Technology
TriNet May 2015 - Present
GE Software July 2011 - April 2015
Delta Dental December 2007 - July 2011
Charles Schwab June 2007 - December 2007
Visa June 2000 - June 2007
Education
Indian Institute of Technology, Roorkee
Masters
Cognizant Technology Solutions March 2014 - October 2014
CGI December 2012 - February 2014
ACS, a Xerox Company August 2011 - December 2012
HTC Global Services February 2011 - July 2011
Hewlett-Packard May 2010 - September 2010
The Hartford December 2007 - May 2010
EDS Advanced Solutions May 2005 - April 2007
Delta Dental March 1991 - May 2005
Skills
SDLC, Healthcare Information..., Quality Assurance, Medicaid, HP QC/ALM Administration, System Integration..., Eligibility, Business Systems..., Project Management, User Acceptance Testing, Learning Quickly, Vendor Management, Fast Paced Environment, Release Management, Training, Knowledge Sharing, QTP, Salesforce.com..., Business Development, Payment Systems, Job Coaching, Team Building, Mentoring, Leadership, Process Improvement, Business Analysis, Program Management, Project Planning, Requirements Gathering, Analysis, Disaster Recovery, System Testing, Software Documentation, Test Management, Business Process..., Integration, Software Project..., Requirements Analysis, UAT coordination, PMP, Access, Business Requirements, Waterfall, Visio, Systems Analysis, SharePoint, Business Process, Testing, Quality Center, Test Planning
Education
Keller Graduate School of Management of DeVry University 2009 — 2014
Master of Business Administration (MBA), Healthcare Services
University of Phoenix 1999 — 2002
Bachelor of Science (BS), Business Management
Delta Dental of California 2009 - 2010
Delta Dental 2009 - 2010
Capital Group 2007 - 2009
Equifax 2006 - 2007
AMDOCS, Pune, India 2005 - 2006
Geometric Software January 2002 - July 2005
3D PLM S/W Solutions Ltd. 2003 - 2005
Tata Consultancy Services 1990 - 1999
Skills
Unix, Perl, Java, SDLC, Agile Methodologies, Visual Basic, Software Project..., Requirements Analysis, Software Development, Web Services, Scrum, Integration, Business Analysis, Pre-sales, C++, Oracle, Business Intelligence, XML, Solution Architecture, SQL, C, Testing, ITIL
Education
Indian Institute of Science 1988 — 1990
M.E., Mechanical Design
University of Mysore 1983 — 1987
B.E., Mechanical Engineering
Mangalore University 1981 — 1983
PUC, Science
Delta Dental August 2013 - Present
Self Employed June 2009 - Present
Delta Dental August 2011 - August 2013
Kaiser Foundation Health Plan September 1995 - June 2009
The Segal Company 1990 - 1995
Skills
Coaching, Sales Management, Property Management, Photography, Healthcare Consulting, Negotiation, Health Insurance, Account Management, Team Building, Healthcare, Customer Relations, Process Improvement, Managed Care, Management, Employee Benefits, Sales, Strategy, Cross-functional Team..., Insurance, Strategic Planning, Leadership, Training, HIPAA, Call Centers, Customer Retention, Claim, Customer Service
Education
Humboldt State University
University of California, Berkeley
BA, Sociology
Delta Dental January 2000 - Present
Delta Dental of Michigan January 2000 - Present
Laura Delong Realty 2014 - 2015
Skills
Employee Benefits, Underwriting, Brokers, Commercial Insurance, Salesforce.com, Disability Insurance, Claim, Property & Casualty..., Managed Care, Sales, Direct Sales, Customer Service, Insurance, Customer Retention, Health Savings Accounts, Medicare
Education
Lansing Community College
CBIZ Payroll March 2005 - Present
Atlantic Mutual January 2000 - March 2004
Delta Dental 2002 - 2003
F-One January 1998 - January 2000
Skills
Training, Business Analysis, Team Building, Microsoft SQL Server, Project Management, Process Improvement, Management, Vendor Management, Business Process, Salesforce.com, Change Management, Access, Cross-functional Team..., SQL, Enterprise Software, Integration, Business Process..., Visio, Requirements Analysis, Software Documentation, SDLC, Business Intelligence, SharePoint, Crystal Reports, ERP, Program Management
Education
Old Dominion University 1996 — 1998
BS, Occupational Technical Studies
James Madison University 1990 — 1994
BS, Dietetics/Chemistry
Floyd County High School 1985 — 1990
Virginia Western Community College
Delta Dental May 2012 - Present
Consulting October 2003 - March 2012
VA Software May 1999 - September 2003
GKN Sinter Metals November 1990 - May 1999
Altera May 1997 - November 1998
Mastech June 1995 - April 1997
Silverline Technologies April 1993 - May 1995
Skills
Oracle, Databases, Database Design, Disaster Recovery, Database Administration, PL/SQL, SQL, Linux, Software Development, Unix, System Administration, JavaScript, PHP, Baan ERP, Oracle Enterprise..., Perl, Shell Scripting, HTML5, C++, Oracle Applications, Oracle RMAN, Data Migration, VB.net, ASP.NET, MVC, CSS
Education
Guru Nanak Dev University 1980 — 1984
Bachelor's degree, Economica
Market America/Shop.com March 2005 - Present
Delta Dental February 1995 - July 1997
Skills
Online Retail, Web Marketing
Education
McKendree University 1991 — 1992
Bachelors, Business Management/Marketing
UnitedHealthcare April 2012 - September 2013
OptumRx April 2009 - April 2012
Blue Cross Blue Shield of Minnesota August 2005 - February 2009
Express Scripts 1999 - 2005
Delta Dental 1996 - 1999
Skills
Forecasting, Budgets, Management, Account Management, Financial Reporting, Medicare Part D, Pharmacy Benefit..., HIPAA, Healthcare, Managed Care, Analysis, Medicare, Process Improvement, Business Planning, Medicaid, Insurance, Healthcare Information..., Access, Health Insurance, Cross-functional Team..., Pricing
Education
Iowa State University 1989 — 1993
Bachelor of Science (BS), Business Management, Statistics
Iowa State University 1989 — 1993
Bachelor of Science, Business
Eastco Management July 2002 - September 2009
CertainTeed Corporation September 1999 - July 2002
The Pillsbury Company September 1996 - September 1999
Delta Dental 1996 - 1998
Education
Minnesota State University, Mankato 1990 — 1995
BS, Finance, Accounting
Delta Dental June 2012 - Present
Cognizant Technology Solutions May 2011 - June 2012
Blue Shield of California May 2011 - June 2012
Delta Dental January 2008 - May 2011
Continental automotive 2007 - 2008
Motorola January 2006 - December 2007
Qwest Communications 2004 - 2006
Skills
SDLC, Requirements Gathering, Business Analysis, Integration, Requirements Analysis, SQL, Testing, Software Development, Product Management, Business Requirements, Product Owner, Business Process, Quality Assurance, Analysis, Software Project..., Oracle, Project Management, Enterprise Architecture, Data Analysis, Agile Methodologies, Systems Analysis, Data Warehousing, Business Intelligence, ETL, SOA, Agile Project Management, User Acceptance Testing, Visio, Data Modeling, PL/SQL, Solution Architecture, Vendor Management, Business Process..., Mainframe, System Development, EDI, Pega PRPC, Management, CRM, Process Improvement, Program Management, Salesforce.com..., PRPC, Salesforce.com, IT Strategy, Leadership, Cross-functional Team...
Education
Utkal University 1998 — 2002
Engineering, Computer Science
Kendriya Vidyalaya 1985 — 1996
Aetna March 2009 - Present
Coventry Health Care March 2009 - January 2013
Delta Dental June 2005 - March 2009
Skills
Customer Service, Health Insurance, Managed Care
Education
Mount Aloysius College 1998 — 2002
Bachelor's degree, Professional Studies - Computer Science
ARM Assessment Rehabilitation Management January 2010 - Present
Delta Dental September 2007 - June 2009
Delta Dental September 2007 - June 2009
RPM AUTO SALES, INC August 2002 - September 2007
RPM AUTO SALES, INC August 2002 - September 2007
Michigan State Medical Society January 1999 - January 2002
Michigan State Medical Society January 1999 - January 2002
PHYSICAL MEDICINE AND REHABILITATION CLINIC January 1995 - January 1999
PHYSICAL MEDICINE AND REHABILITATION CLINIC January 1995 - January 1999
Skills
Insurance, Corporate Law, Analysis, Risk Management, HIPAA, Budgets, Management, Healthcare, Fraud, Internal Audit, Program Management, Software Documentation, Access, Process Improvement
Education
Thomas M. Cooley Law School 1995 — 1998
JD, Law
Michigan State University 1985 — 1990
BA, Business Administration
State Bar of Michigan
United States District Court for the Eastern and Western Districts of Michigan
United States District Court for the Eastern and Western Districts of Michigan
Delta Dental
Skills
Customer Service, Insurance, Business Analysis, Employee Benefits, Benefits Administration, HIPAA, Batch Files, Process Improvement, Documentation, Document Review, Team Building, Training, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Golden Gate University
Delta Dental of Pennsylvania 2005 - Present
Delta Dental 2005 - Present
Skills
Routers Cisco, Routing Protocols, Firewalls, F5 BigIP, Disaster Recovery, Visio, VMware, Active Directory, Solarwinds, Citrix, Windows Server, Data Center, Financial Accounting, Financial Audits, DNS
Education
Lebanon Valley College 1994 — 1998
BS, Applied Computer Science
SeniorLivingU February 2014 - Present
Senior Living University April 2012 - February 2014
Senior Living University April 2009 - April 2012
Delta Dental February 2005 - January 2009
Delta Dental August 2004 - February 2005
Progressive Information Technologies April 2003 - August 2003
Dorrance Publishing Co., Inc. November 2001 - April 2003
Dorrance Publishing Co., Inc. August 2001 - January 2003
DSW April 2001 - November 2001
Borders April 1999 - March 2001
Skills
Editing, Marketing, Proofreading, Leadership, Management, Publishing, Project Management, Customer Service, Event Management, Adobe Acrobat, Books, InDesign, Microsoft Excel, Microsoft Word, Proposal Writing, Health Insurance, Event Planning, Newsletters, Marketing Communications, Outlook, Public Speaking, Team Building, Email Marketing, Training, Insurance, Marketing Strategy, Market Research, Microsoft Office, Copywriting, Research, Healthcare, E-commerce, Publications, Employee Benefits, Copy Editing, PowerPoint, Sales, Account Management, Social Media, Strategic Planning, Public Relations
Education
Indiana University of Pennsylvania 1988 — 1992
Bachelor of Science, Business
Punxsutawney Area High School 1984 — 1988
Delta Dental May 1993 - Present
Skills
Employee Benefits, HMO, Account Management, Insurance, Health Insurance, Health Savings Accounts, Claim, Dentistry, Strategic Planning, Brokers, Sales, Recruiting, Managed Care, Disability Insurance, Customer Service, Healthcare, HIPAA, Human Resources, Benefits Administration, Medicare, Team Building, Vendor Management, Call Centers, PPO, Customer Retention
Education
Golden Gate University 2000 — 2002
MBA, Ageno School of Business -- San Francisco
Saint Mary's College of California 1996 — 1999
BA, Business
DeCare Dental February 2012 - Present
DeCare Dental January 2001 - February 2012
Delta Dental February 2000 - January 2001
Skills
Insurance
Education
Inver Hills Community College 1997 — 1999
Harding High School 1993 — 1997
Delta Dental September 2009 - Present
Education
Miami University 2004 — 2008
Bachelor, Political Science
Delta Dental April 2010 - May 2013
Outsource Testing, Inc. November 2007 - March 2010
Goleads Infotech Pvt Ltd September 2003 - February 2007
Laxvel Systems Pvt Ltd (NIIT franchise, Madurai) March 1997 - May 2000
Computer Point March 1995 - February 1997
Skills
User Acceptance Testing, Project Management, Quality Center, Software Project..., Agile Methodologies, SDLC, Test Planning, Software Quality...
Education
Computer Point 1993 — 1996
PGDAP, Computer Applications and Programming
Madurai Kamaraj University 1992 — 1995
Bachelors
Delta Dental March 2010 - Present
Esurance January 2006 - March 2010
Washington Mutual Card Services April 2001 - January 2006
Personify August 2000 - April 2001
Providian Financial November 1999 - July 2000
Federal Reserve Bank - San Francisco February 1999 - October 1999
TWI May 1998 - January 1999
Enercon - Engineering Consulting Firm April 1997 - May 1998
TWI April 1996 - April 1997
URSA - Engineering Consulting April 1988 - April 1996
Skills
Information Security, Program Management, Business Analysis, Risk Management, Process Improvement, Leadership, Quality Assurance, Change Management, SDLC, IT Audit, Business Process..., Auditing, Business Process
Education
Kansas State University 1979 — 1983
BS, Nuclear Engineering
Delta Dental 2013 - Present
R.N.C. Industries, Inc. October 2012 - March 2013
Aaron's, Inc July 2011 - November 2011
Skills
Mental Health, Microsoft Office, Social Services
Education
Humber College 2004 — 2006
Social Service Worker, College/University Preparatory and Advanced High School/Secondary Diploma Program
Kaiser Permanente January 2014 - Present
Kaiser Permanente June 2013 - January 2014
Kaiser Foundation Health Plan September 2010 - June 2013
Delta Dental September 1997 - September 2010
Delta Dental February 2004 - January 2007
Delta Dental January 2000 - February 2004
Skills
Call Centers, Business Analysis, Leadership, Vendor Management, Process Improvement, SDLC, Business Process, Cross-functional Team..., Software Documentation, Program Management, Training, Project Planning, Budgets, Management, Enterprise Software, Visio
Education
National University 2004 — 2006
Master's degree, Organizational Leadership, 3.7
National University 2003 — 2005
Bachelor's degree, Business Administration and Management, General, 3.8
Sacramento City College 1996 — 1997
Registered Dental Assistant, Dental Assisting/Assistant
American Express / Priority Payment Systems August 2011 - December 2013
Delta Dental December 2010 - July 2011
US Census Bureau April 2010 - August 2010
BEST BANK January 2008 - March 2009
AMERICAN TRAVELER STAFFING January 2007 - August 2007
BB&T September 2005 - September 2006
Skills
Customer Service, Training, Banking, Bilingual-Spanish, Sales, People Management, Recruiting, Microsoft Office, Lotus Notes, Visio, Financial Services, Human Resources, Management, Cold Calling, Account Management, Call Centers, Employee Benefits, Leadership, Interviews, Time Management, Lead Generation, Marketing, Analysis, Process Improvement, Business Development, Team Management, Accounting, Salesforce.com, Team Building, Customer Satisfaction, Customer Retention, Marketing Strategy, Outlook, Employee Training, Employee Relations, Vendor Management, Performance Management, Insurance, Software Documentation, CRM, Payroll, Talent Acquisition
Education
Lanier Technical College 2010 — 2012
A.A.S, BUSINESS MANAGEMENT; GENERAL MANAGEMENT
AAA SecretaryPortland Public SchoolsSeptember 2000 - August 2011
Delta Dental 2009 - 2011
Education
Lansing Community College 1979 — 2012
Delta Dental April 1994 - Present
Skills
Health Insurance, HMO, Employee Benefits, Dentistry, Healthcare, Insurance, Disability Insurance, Account Management, Brokers, Self-funded, Health Savings Accounts, Managed Care, PPO, Open Enrollment, Health Care Reform
Education
Cal State Univ. East Bay
Political Science and Government
Golden Gate University
Master of Public Administration (MPA), Health/Health Care Administration/Management
Grace Chapel Church of Christ January 2014 - Present
Meals by Grace August 2012 - Present
Meals by Grace-Volunteer November 2011 - Present
Delta Dental September 2004 - July 2011
Ryder System, Inc. March 2002 - August 2004
Kroger September 1996 - December 1998
John Hancock Life Insurance Company (U.S.A.) August 1981 - June 1996
Skills
MS Word, MS Outlook, MS Excel, Basic PowerPoint, PC, Internet Explorer, CDT and CPT Codes, ICD-9, Office Equipment, General Office Duties, Attention To Detail, Data Entry, Claims, Accounts Payable, Insurance, PowerPoint, Customer Service, Documentation, Microsoft Office, Telephone Skills, Problem Solving, Teamwork, Claim, Outlook, Health Insurance, Microsoft Excel, Nonprofits, Leadership, HIPAA, Office Management, Software Documentation
Education
Lanier Tech. 2011 — 2011
Certified, Georgia Work Ready
On Line Course 2005 — 2005
Medicaid Certificate, Medicaid Medical
Seminar 1999 — 1999
Women in Business Management Course, Course/Business
Hesser College 1978 — 1978
None, Legal
Weare High School 1974 — 1977
Diploma, Business
Delta Dental October 1994 - Present
Mary Kay Beauty Consultant January 1990 - Present
Skills
Insurance, Accounting, Invoicing, Data Entry, Outlook, Financial Accounting, Spreadsheets, Customer Service
Education
Indiana University of PA 1982 — 1985
Delta Dental September 2001 - January 2012
Skills
Call Centers, Health Insurance, Insurance, HIPAA, Claim, Outlook
Education
Milligan College 1963 — 1991
Bachelor of Arts (B.A.), History and Spanish
Southwestern High School, Shelby County, Indiana 1959 — 1963
BA in history, Major in history
HealthCare Partners October 2010 - Present
Self Employed February 2005 - September 2010
Delta Dental April 1997 - February 2005
Skills
Insurance, Health Insurance, Employee Benefits, Sales, Account Management, Term Life Insurance, Training, Management, Recruiting, Medicare, Process Improvement, New Business Development, Call Centers, Marketing, Managed Care, Healthcare, Long-term Care, Strategic Planning, HIPAA, Medicaid, Team Building, Leadership, Provider Relations, Healthcare Consulting, Healthcare Industry, Network Development, Workers Compensation, Disability Insurance, Health Savings Accounts, Brokers, Health Policy, Life Insurance, Benefits Administration, HMO, Executive Management, Healthcare Management, Underwriting, Retirement, Health Care Reform, Medicare Part D
Education
Long Island University, C.W. Post Campus
Bachelor's degree, Marketing & Finance
Delta Dental February 1999 - Present
Skills
Employee Benefits, Insurance, Brokers, Customer Service, Health Insurance, Managed Care, Workers Compensation, Claim, Medicare, Underwriting
Education
University of Pittsburgh 1994 — 1996
Bachelor's degree, Communications
Harrisburg Area Community College 1991 — 1993
Delta Dental 2001 - Present
Delta Dental of Pennsylvania 2001 - Present
Skills
Process Improvement, Relationship Management, Claim Investigation, Team Building, Sales Process, Account Servicing, Customer Service, Computer Proficiency
Education
Grove City College 1972 — 1976
Bachelor of Business Administration (B.B.A.)
Cedar Cliff High School
Delta Dental August 2010 - Present
Delta Dental of Pennsylvania 2010 - 2012
Nationwide Insurance June 2004 - November 2006
Skills
MS Office Certified, Type 65 WPM, Technical Writing, Business Analysis, Process Improvement, InfoPath, Consulting, Quality Assurance, Performance Auditing
Education
Kaplan University 2008 — 2010
Bachelor of Science (B.S.), Criminal Justice/Safety Studies
West Chester University of Pennsylvania 1998 — 2000
Delta Dental April 2001 - Present
Skills
Microsoft Office, General Ledger, Insurance, Risk Management, Customer Service, Call Centers, Accounts Receivable, Microsoft Excel, Team Building, Health Insurance, Process Improvement, Account Reconciliation, Account Management, Leadership, Microsoft Word, Outlook, Financial Analysis, Customer Satisfaction, Employee Benefits
Education
Manual High School 1979 — 1982
General Studies
Los Angeles City College
Accounting
Delta Dental 2007 - Present
Delta Dental June 1995 - Present
Skills
Insurance, Health Insurance, Employee Benefits, Customer Service, Account Management, Disability Insurance, Health Savings Accounts, Benefits Administration, Managed Care, Medicare, HIPAA, Healthcare, Underwriting
Education
Harrisburg Area Community College
Business, Management, Marketing, and Related Support Services
Delta Dental August 2013 - Present
Figi's Gifts in Good Taste June 2006 - July 2013
Skills
Pay Close Attention to..., Organization, Customer Service, Microsoft Word, Data Entry, Outlook Express, Databases, Ten Key, Forecasting, Time Management, Leadership, Access, Workforce Management, Process Scheduler, Team Building, Microsoft Excel
Education
Mid-State Technical College 2004 — 2006
Associate's degree, Administrative Assistant and Secretarial Science, General
Cresscare Medical February 2014 - Present
Delta Dental January 2013 - March 2013
United Concordia November 2008 - July 2012
Education
San Jose State University 2013 — 2015
Master's degree, Library and Information Science
Messiah College 2003 — 2007
Bachelor's degree, German Studies
Delta Dental May 1987 - Present
Education
Messiah College 1983 — 1987
BA, Computer Science