Genesys Conferencing
Industry: Company
DescriptionHeadquarters: Chicago, IL Founded: December 1986 Parent organization: West Corporation
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Genesys Conferencing Employees
Valspar September 2008 - Present
Wellpoint Anthem 2005 - 2007
Genesys Conferencing 2002 - 2005
Skills
Customer Service, Cross-functional Team..., Process Improvement, Continuous Improvement, Technical Support, Coatings, New Business Development, Vendor Management, Team Leadership, Insurance, Six Sigma, Project Management, Salesforce.com, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle, Team Building, Job Coaching, Account Management, Management, Sales
Education
University of Massachusetts at Lowell 1999 — 2003
Business Management
Genesys Conferencing September 2002 - September 2008
Learn2.com April 2002 - September 2002
MSHOW September 1999 - December 2001
Skills
Facebook, Process Improvement, SEO, Webinars, Social Networking, Product Management, Marketing, Salesforce.com, Product Marketing, Training, SaaS, Lead Generation, Account Management, Sales, Solution Selling, Management, Adobe Connect
Education
Towson University 1989 — 1993
BS, Communications
Slippery Rock High School
VERISIGN November 2013 - Present
CEMEX September 2012 - July 2013
CEMEX January 2012 - September 2012
Oxbow August 2010 - September 2011
TBC Corporation July 2009 - August 2010
Genesys Conferencing May 2005 - October 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Lotus Notes, SAP, Oracle E-Business Suite, SAP R/3, Account Reconciliation, Financial Reporting, Accounting, General Ledger, Financial Accounting, Accounts Payable, Accounts Receivable, Sarbanes-Oxley Act, Variance Analysis, Forecasting, JD Edwards, Internal Controls, Hyperion Enterprise, Accruals, Cost Accounting, Consolidation, Fixed Assets
Education
University of Miami - School of Business
Zen Planner January 2014 - Present
inContact July 2011 - January 2014
inContact November 2010 - July 2011
Rally Software Development March 2008 - October 2010
Verint Systems May 2004 - March 2008
Genesys Conferencing September 2002 - November 2003
Genesys Conferencing, France October 2000 - September 2002
Genesys Conferencing, UK October 1999 - January 2001
MShow.com May 1996 - August 1999
ConferTech December 1994 - January 1996
Skills
B2B Marketing, Content Management, Demand Generation, Cloud Computing, SaaS, Marketing Strategy, Marketing Communications, Marketing Management, Social Media Marketing, Product Marketing, Generating Revenue, Sales Enablement, Marketing Automation, Direct Marketing, Brand Development, Customer Analysis, Web Strategy, Analyst Relations, Market Research, Customer Lifecycle..., Public Relations, Agile Methodologies, Strategic Partnerships, Cross-functional Team..., Marketing, Integrated Marketing, Strategy, Lead Generation, Business Strategy, Multi-channel Marketing, Sales Management, Marketing Analytics, Sales Process, Content Marketing, Customer Marketing, Vertical Marketing, Channel Strategy, Partner Programs, Change Management, Event Management, Agile, Salesforce.com, Enterprise Software, Leadership, Sales Operations, Go-to-market Strategy, Management, Product Launch, CRM, PPC
Education
University of Denver 1998 — 2004
MBA
University of Massachusetts, Amherst 1985 — 1989
BA, Communications, PR, Advertising
PGi July 2009 - Present
Genesys Conferencing August 2000 - July 2009
Global Crossing Conferencing August 1998 - August 2000
Skills
Management, Strategic Planning, SaaS, Webinars, Collaboration Solutions, Team Leadership, Solution Selling, Strategic Partnerships, Unified Communications, Enterprise Software, VoIP, Telecommunications
Education
University of Arizona 1989 — 1993
Bachelor's degree, Psychology
University of Arizona
inContact February 2014 - Present
. January 2012 - December 2013
Cookie d'Oc January 2006 - December 2011
Groupe Sup de Co Montpellier Business School July 2011 - November 2011
Genesys Conferencing September 2003 - February 2006
Montpellier Events October 2000 - September 2003
Presbyterian Healthcare Services July 1999 - August 2000
Comcast Cable December 1997 - July 1999
ITT Technical Institute July 1997 - December 1997
Turner Broadcasting System January 1994 - June 1997
Skills
International, Event Management, Public Relations, French to English, Customer Experience, B2B Marketing, Email Marketing, Marketing Management, Lead Generation, Brand Development, Press Releases, Small Business, Enterprise Software, Strategic Partnerships, Marketing, Management, Business Development, Account Management, Cloud Computing
Education
Tulane University 1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government, Minors in Psychology and French
Mountain Brook High School 1985 — 1988
Honors Degree, Birmingham, Alabama
Skyfence September 2014 - Present
Centrify Corporation May 2011 - September 2014
VMware August 2010 - April 2011
VMware March 2010 - August 2010
FaceTime Communications (now Actiance) February 2004 - March 2010
Genesys Conferencing September 2002 - June 2003
Texas Capital Bank August 2001 - September 2002
Stonebridge Technologies November 2000 - June 2001
BankDirect January 1999 - November 2000
Software Spectrum December 1997 - December 1998
Skills
Channel, Field Marketing, Salesforce.com, Demand Generation, Enterprise Software, Lead Generation, Go-to-market Strategy, CRM, Product Management, Marketing, Product Marketing, Messaging, Sales Enablement, Business Development, Marketing Strategy, SEM, E-commerce, Product Launch, Online Advertising, Marketing Communications, Strategic Partnerships, Start-ups, Channel Partners, Business Alliances, Sales, Management, Marketing Management
Education
University of Texas at Austin 1987 — 1991
B.S.
blaZe interactive, LLC June 2014 - Present
Montana State University January 2015 - Present
USA TODAY Sports Media Group January 2012 - January 2014
ESPN October 2005 - January 2012
Genesys Conferencing May 2003 - 2005
Qwest Communications (US WEST) 1993 - 2002
University Directories May 1991 - September 1992
Skills
Product Management, Mobile Devices, CRM, Strategy, Mobile Marketing, Strategic Partnerships, Marketing Communications, Mobile Advertising, Mobile Applications, Marketing, Sales, Product Development, Digital Marketing, Digital Strategy, Analytics, Integrated Marketing, Start-ups, Online Marketing, Mobile Strategy, Digital Media, User Experience, Online Advertising, Mobile Internet, E-commerce, Product Marketing, Social Media, Web Analytics, Competitive Analysis, Mobile Technology, Omniture, Database Marketing, Multi-channel Marketing, Mobile Content, Content Strategy, Monetization, New Media, University Teaching
Education
University of Denver 1999 — 2001
MBA
University of Wyoming 1988 — 1992
BS, Marketing
Turner Broadcasting System January 2014 - Present
Turner Broadcasting September 2008 - Present
Genesys Conferencing August 2004 - August 2008
U.S. Bank November 2002 - July 2004
Skills
Problem Solving, Event Planning, Event Management, New Hire Orientations, Outlook, Leadership, Office Management, PowerPoint, Microsoft Office, Expense Reports, Time Management, Confidentiality, Research, Marketing, Travel Planning, Travel Management, Customer Service, Training, Employee Training, Public Speaking, Microsoft Word, Marketing Communications, Advertising, Social Media Marketing, Facebook, Banking
Education
University of Phoenix 2011 — 2013
Master's degree/MAET, Adult Education and Training, GPA 3.77
University of Phoenix 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Speech Communication and Rhetoric
John Hancock Financial Services June 2010 - Present
Sun Life Financial August 2007 - April 2010
Aviva Canada October 2005 - August 2007
Genesys Conferencing May 2003 - October 2005
Mobile Elements 2002 - 2003
Wirelution September 2000 - March 2002
EstiMacs 1993 - 2000
Infoware 1991 - 1993
Sanlam 1990 - 1991
Infoplan 1989 - 1990
Skills
Enterprise Architecture, IT Strategy, Governance, Business Strategy, SOA, Business Intelligence, Strategic Planning, Program Management, Executive Management, SDLC, Telecommunications, Leadership, Solution Architecture, Architecture, Management, Strategy, Enterprise Software, Integration, Databases, Project Portfolio..., Business Architecture, Architectures, PMO, Software Project..., TOGAF, Vendor Management, Information Technology, Business Analysis, Cloud Computing, Software Development, Business Process..., Master Data Management, IT Management, Team Management, EAI, Business Process
Education
Duke 2009 — 2009
CDI 2006 — 2006
Leading into the Future
Bay3000 - PMP 2005 — 2005
PMP
CDI 2005 — 2005
University of Pretoria/Universiteit van Pretoria 1986 — 1988
B.Sc.
High school CR Swart 1981 — 1985
FDG, Inc. February 2014 - Present
Ninyo & Moore Geotechnical and Environmental Sciences Consultants June 2013 - February 2014
City & County of Denver - Department of Environmental Health November 2006 - January 2012
Genesys Conferencing June 2000 - October 2004
Skills
Matlab, AutoCAD, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, SAP2000, Research, Civil Engineering, Structural Analysis, Teamwork, Structural Engineering, Water, CAD, Engineering
Education
University of Colorado at Denver 2010 — 2013
Applied Science, Civil Engineering
tag agencies March 2015 - Present
Personal Projects October 2013 - December 2014
QuickPlay Media May 2013 - September 2013
Provision (BBDO/Proximity) March 2012 - May 2013
Proximity April 2010 - February 2012
Klick Communications December 2008 - April 2010
WhiteSpace Advertising Design Interactive March 2008 - November 2008
Atalanta Solutions March 2008 - November 2008
Lifecapture Interactive January 2007 - February 2008
Genesys Conferencing May 2006 - December 2006
Skills
Digital Marketing, Digital Strategy, Project Management, Project Planning, Program Management, Portfolio Management, Account Management, Web Analytics, Interactive Marketing, Online Advertising, Social Media Marketing, Direct Marketing, Content Management, Management, Mobile Marketing, SEM, Web Project Management, Analytics, Email Marketing, Competitive Analysis, Mobile Devices, Marketing Strategy, Strategy, Information Architecture, E-commerce, Segmentation, CRM, Integrated Marketing, Digital Media, User Experience, Creative Direction, Online Marketing, Content Strategy, Relationship Marketing, SEO, Interactive Advertising, Advertising, Marketing Communications, Marketing, Social Media, Mobile Applications, Web Development, Leadership, Creative Strategy, Brand Development, Web Design, Copywriting, Agile Methodologies, Team Leadership
Education
University of Phoenix 2002 — 2005
Bachelor of Science, Business Management
Black Box Network Services June 2014 - Present
Black Box Network Services 2014 - 2015
Black Box Network Services 2014 - 2015
ADP January 2013 - March 2014
Windstream Communications October 2010 - January 2013
Radiant Technology Group, Inc August 2009 - January 2011
AVI-SPL March 2008 - August 2009
GENESYS CONFERENCING June 2006 - November 2007
MCI CONFERENCING January 2000 - September 2005
MCI 2000 - 2005
Skills
Video Conferencing, Managed Services, Data Center, Management, Telepresence, Account Management, Integration
Education
UNIVERSITY of CINCINNATI
Business Management
Mani Imports October 2013 - Present
La Soie Bridal April 2009 - August 2012
Catrina Maria Designs July 2011 - February 2012
Bella Donna Bridal April 2009 - December 2010
Grape Video Productions, Inc August 2008 - February 2009
Bella Pictures May 2006 - June 2007
Genesys Conferencing 2004 - 2005
Skills
Merchandising, Cold Calling, Sales Management, Salesforce.com, Social Media, Social Networking, Social Media Marketing, Market Planning, Marketing Strategy, Styling, Event Planning, Event Management, Special Events, Event Marketing
Education
University of Arizona
BA, Family Studies Minor in Psychology and Greek
InterCall June 2010 - Present
Genesys Conferencing, now part of InterCall August 2008 - June 2010
Genesys Conferencing April 2006 - August 2008
Sobeys April 2003 - April 2006
UBS Warburg Energy (Canada) May 2002 - April 2003
Enron Canada Corp May 2001 - April 2002
Tradweave.com/QRS Corp. April 2000 - February 2001
Skills
Business Analysis, SQL, Testing, Integration, Telecommunications, Microsoft SQL Server, Access, Quality Assurance, Networking, Unix, Java, Project Planning, Databases, SDLC, Servers, System Administration, JavaScript, Management, Technical Support, Visio, Test Cases
Education
Sheridan College 1996 — 1999
Systems Analysis Co-operative Education Program, Systems Analysis
Blackboard July 2014 - Present
Blackboard May 2006 - July 2014
Blackboard June 2008 - July 2009
Genesys Conferencing December 2000 - September 2001
Skills
Project Management, Call Center, Sla, Knowledge Management, Team Building, SaaS, Call Center Development, Product Design, Workforce Management, Process Improvement, Operations Management, Facilities Management, Software Requirements, Contact Centers, BPO, Training Delivery, Outsourcing, Vendor Management, Call Centers, Team Leadership, E-Learning, Salesforce.com, CRM, Strategy, Management, Customer Experience, Account Management
Education
St. Joseph's Secondary School 1998 — 2000
Social Development, English Literature, Mathematics, Science, Physics, Spanish, Craft Technology and Design
New Horizons Technical training
PMP Certification training
Northern Ireland Open College NetworkNorthern Ireland
Associates, Social Development (Social Work)
UCL
Social Work / development
CenturyLink May 2008 - Present
Genesys Conferencing December 2007 - May 2008
INPUT September 2006 - November 2007
Citigroup 2004 - 2006
Keane Federal Systems July 2002 - October 2004
The Engle Group 2001 - 2002
Federal Sources, Inc. July 1998 - October 2001
Skills
Training Program..., Training & Development, Training Delivery, Training, E-Learning, Program Management, Instructor-led Training, Curriculum Design, Curriculum Development, Adult Education, Employee Training, Software Documentation, Blended Learning, Organizational..., Project Planning, Learning Management..., Telecommunications, Human Resources, ADDIE, Competitive Analysis
Education
University of North Carolina at Greensboro
BA
Woodrow Wilson High School
ThreatTrack Security Inc. 2015 - Present
Manchester Lakes Master Assocation 2014 - 2015
Bechtel Corporation 2013 - 2013
Defense Health Information Management System (DoD) 2012 - 2012
Software AG 2009 - 2012
Strauss Radio Strategies, Inc. 2007 - 2008
Genesys Conferencing 2000 - 2007
Skills
Microsoft Office, Salesforce.com, Social Media, Public Relations, Event Planning, Customer Service, Marketing Communications, Microsoft Excel, Account Management, PowerPoint, Microsoft Word, Event Management, Lead Generation, Project Management, Outlook, Administrative..., Editing, Marketing Strategy, Enterprise Software, Corporate Communications
Education
South Lakes
University of Phoenix
City Theatrical, Inc. October 2012 - Present
Career Systems International 2008 - 2012
X-Sells January 2007 - June 2008
Genesys Conferencing 1997 - 2006
Skills
Sales Leadership, Strategic Partnerships, SaaS, Employee Engagement, Consultative Selling, New Business Development, Account Management, Negotiation, Talent Management, Sales Management, Business Development, Leadership Development, Cross-functional Team..., Leadership, Human Resources, Strategic Planning, Selling, Training, CRM, Operations Management, Team Building, Management Consulting, Organizational..., Sales Process, Management, Strategy
Education
City University of New York-Queens College
Education
Sweet Financial Services 2010 - Present
Cavers Realty, Inc. September 2008 - December 2013
Genesys Conferencing January 2000 - July 2003
Skills
Marketing, Public Relations, Event Planning
Education
University of Colorado Colorado Springs 1996 — 2000
BS, Information Technology
Democrat and Chronicle April 2013 - Present
Axzo Press, LLC November 2011 - November 2012
Axzo November 2009 - December 2011
Axzo Press, LLC November 2007 - November 2009
Screenvision November 2004 - November 2007
Boston Medical Center November 2002 - 2004
Genesys Conferencing November 2000 - November 2002
Skills
Microsoft Office, Project Management, Sales, Account Management, Team Building, B2B, Training, Networking, Management, Social Media Marketing, Social Media, Solution Selling, Lead Generation, Public Speaking, Team Leadership, Coaching, SEO, Customer Service, Sales Process, Salesforce.com, Business Development, CRM, Customer Satisfaction, Marketing, Selling, Strategy, Sales Management, Advertising, Leadership, Digital Marketing, Microsoft Dynamics, International Sales, E-commerce, Direct Marketing, Customer Experience, Customer Retention, Crowdsourcing, Online Advertising, New Business Development, Strategic Planning, Marketing Strategy, Strategic Partnerships, Email Marketing
Education
State University of New York Empire State College 2009 — 2011
Bachelor of Arts, Business Theory, Structure, and Change
Rollins College 1995 — 2000
Bachelor of Arts, Political Science
Berkshire School 1992 — 1995
CA Technologies August 2005 - Present
Genesys Conferencing October 2004 - August 2005
Office of Public Prosecutor January 1996 - December 2001
Skills
SAP, SharePoint, Professional Services, Enterprise Software, Salesforce.com, Project Portfolio..., Contract Management, Contractual Agreements, Contract Negotiation, Contract Writing, CML, RFP, Proposal Support, Clarity, Microsoft Word, English, Russian, Negotiation, Government, Financial Analysis, Proposal Writing
Education
Shenandoah University 2008 — 2010
Master, Business Administration
Kyrgyz Russian Slavic University 1999 — 2000
Master's degree, Criminal Law
Kyrgyz Russian Slavic University 1995 — 1999
Bachelor's degree, Criminal Law
AppFolio Inc. June 2011 - December 2012
Premiere Global Services January 2009 - January 2010
Genesys Conferencing January 2008 - January 2009
LexisNexis January 2006 - February 2007
Pitney Bowes July 1999 - September 2005
Skills
Sales Operations, Solution Selling, Sales Process, SaaS, Salesforce.com, Selling, New Business Development, Direct Sales, Sales, Team Building, Strategic Planning, Software Industry
Education
Towson University 1993 — 1996
SuccessFactors, an SAP Company July 2010 - Present
Oracle USA May 2008 - July 2010
Genesys Conferencing March 2007 - May 2008
Hy-Air Parker Company October 2005 - December 2006
Sprint PCS August 2004 - May 2005
American Type Culture Collection December 2001 - July 2004
Skills
SaaS, Sales Process, Salesforce.com, Solution Selling, Sales Management, SAP, Customer Satisfaction, Sales Operations, International Sales, Sales Presentations, Business Travel, Training, Negotiation, Account Management, Sales, CRM, Management, Enterprise Software, Direct Sales, Software Documentation, Cold Calling, Marketing, Human Resources, Project Management, Business Development, Forecasting, Customer Retention, Lead Generation, Professional Services, Software Industry, Sales Enablement, Go-to-market Strategy, Channel Partners, Talent Management, Complex Sales, Start-ups, Customer Experience, Pre-sales, Contract Negotiation, Leadership, Team Leadership, Team Building, New Business Development, Cloud Computing, Team Management, Strategic Partnerships, Selling
Education
University of Maryland College Park 2004 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration
University of Maryland UC
BA, Business Administration w
University of Maryland UC
BA, Business Administration w
PGi Soundpath February 2010 - Present
PGi October 2008 - February 2010
Genesys Conferencing August 2007 - October 2008
Genesys Conferencing November 2006 - August 2007
Genesys Conferencing February 2005 - November 2006
GoCard/GoGorilla Media September 2003 - February 2005
Yellowbook USA January 2003 - September 2003
Skills
B2B, Account Management, Salesforce.com, New Business Development
Education
University of Wisconsin-Madison
University of Massachusetts Boston
BA, Sociology
Beloit Catholic High School
The SAVO Group - Sales Productivity & Enablement October 2014 - Present
salesforce.com August 2013 - October 2014
CoreCentive December 2010 - 2013
Michael C. Fina February 2007 - May 2010
Genesys Conferencing 2004 - 2006
Genesys Conferencing 2001 - 2004
Lucent Technologies 1996 - 2001
Skills
Product Development, Forecasting, Employee Engagement, Incentives, Coaching, Solution Selling, Metrics, Strategic Planning, New Business Development, Sales Management, Pricing, Consultative Selling, Talent Management, Marketing Strategy, Direct Sales, Sales Process, B2B, Employee Relations, Selling, Human Resources, Sales, Salesforce.com, Account Management, Business Development, Strategy, Sales Presentations, Team Building, Performance Management, Personnel Management, Training, Lead Generation, Sales Operations, Management, Leadership, SaaS, Cloud Computing, Team Leadership, CRM, Program Management, Marketing, E-commerce, Cold Calling, Business Strategy, Strategic Partnerships, Market Research, Executive Management, Customer Service, Enterprise Software, Recruiting, Customer Retention
Education
University of Hartford
Bachelor of Science (BS), Psychology, Sociology
Level 3 Communications October 2014 - Present
tw telecom February 2014 - October 2014
tw telecom, inc. January 2009 - January 2014
Genesys Conferencing December 2007 - December 2008
SiliconSystems acquired by Western Digital October 2006 - December 2007
Quest Software August 2003 - May 2006
Skills
MPLS, VoIP, Managed Security..., Ethernet, Storage, Managed Services, Unified Communications, Cloud Computing, Data Center, Solution Selling, Telecommunications, WAN, VPN, Fiber Optics, SIP, Enterprise Software
Education
University of California, Irvine 1999 — 2003
BA, Economics
University of California, Irvine 1999 — 2003
BA, Criminology, Law, Society
Hogan Lovells US LLP July 2008 - Present
Yorktel December 2007 - July 2008
Hogan & Hartson LLP October 2005 - December 2007
Genesys Conferencing August 2004 - October 2005
Skills
AV, SIP, Video, Tandberg, Video Conferencing, Troubleshooting, Software Documentation
Education
Tandberg University 2010 — 2010
Prince George's Community College
Computer Systems Information
Agri-Mark, Inc. March 2010 - Present
Genesys Conferencing 2000 - 2009
HH Brown / Lowell Shoe Division 1999 - 2000
Essex County Gas Company 1981 - 1999
Skills
Coaching, Employee Relations, Employee Engagement, HR Policies, Human Resources, Organizational..., Leadership, HRIS, Time Management, Integration, Temporary Placement, Strategy, Team Building, Management, Talent Management, Customer Service
Education
University of Massachusetts, Amherst 1976 — 1980
B.A., History / Economics concentration
Tilton School 1974 — 1975
Graduate, College Prep
Western Union January 2004 - Present
Genesys Conferencing 1996 - 2003
Skills
PeopleSoft, Customer Service, Outlook, Administrative..., Lotus Notes, Microsoft Excel, Visio, Concur, Calendaring, Budgets, Human Resources, Access, Team Building, Kronos, Expenses, Employee Relations, Payments, Microsoft Office, PowerPoint, Vendor Management, Microsoft Word, Banking
Education
University of Nebraska at Kearney 1980 — 1984
BS, Business & Journalism Education
Gibbon High School
InterCall November 2009 - Present
Genesys Conferencing October 2005 - November 2009
Instinet Incorporated March 1997 - April 2005
Thompson Financial Services September 1994 - March 1997
Nortel Networks January 1993 - December 1993
Education
Rensselaer Polytechnic Institute 1989 — 1994
Bachelor's Degree, Electrical and Electronics Engineering
Temptu June 2012 - Present
Kate Somerville Skin Care LLC October 2010 - June 2012
Beebliss, Inc. March 2008 - April 2011
Spoke Software 2004 - 2007
Genesys Conferencing 2002 - 2004
Kana 2000 - 2002
NetApp 1998 - 2000
Emery Worldwide 1994 - 1998
Skills
Digital Marketing, Marketing Strategy, Social Media Marketing, Marketing, Beauty Industry, Cosmetics, Strategy, Brand Development, Skin Care, Public Relations, E-commerce, Email Marketing, Advertising, Start-ups, CRM, Marketing Communications
Education
University of San Diego
Bachelor of Business Administration, Business, Marketing
REMAX, LLC March 2014 - Present
RE/MAX, LLC March 2009 - February 2013
RE/MAX, LLC March 2006 - March 2010
Genesys Conferencing 2002 - 2006
Skills
Condos, Direct Sales, Negotiation, Project Management, Real Estate, Referrals
Education
University of Colorado Colorado Springs 1990 — 1994
Bachelor of Arts (B.A.), Communication and Media Studies
JPMorgan Chase & Co. June 2011 - June 2015
J.P. Morgan Chase June 2009 - June 2011
United Auto Credit Corporation June 2005 - June 2009
Genesys Conferencing November 2000 - May 2005
Skills
Problem Solving, Mortgage Underwriting, Leadership, Time Management, Teamwork, Critical Thinking, Easily Adaptable, Accounts Receivable, Accountability, Negotiation, Driven By Results, Analitical, Quick Study, Independent Thinking, Banking, Credit, Credit Analysis, Customer Service, Underwriting, Risk Management, Mortgage Banking, Finance
Education
University of Hartford 1991 — 1995
Bachelor's Degree, Music Performance, Classical Guitar, 3.5
National CineMedia (NCM) January 2012 - Present
Back in Shape 2011 - January 2012
InterCall June 2008 - March 2010
Genesys Conferencing May 2005 - August 2008
Genesys Conferencing January 1999 - 2005
Skills
Business Analysis, Direct Marketing, Ad Hoc Reporting, Access, Direct Sales, Management, Account Management, Project Management, Marketing, Microsoft Excel, Sales Operations, Forecasting, SaaS, Salesforce.com, Integration, Analysis, MS Project, Managed Services, Product Management, Sales, Telecommunications
Education
Regis University
MBA, Finance
University of Massachusetts, Amherst
BS, Business Admin
TeliaSonera International Carrier September 2006 - Present
Genesys Conferencing April 2004 - September 2006
Deutsche Post Global Mail March 2000 - April 2004
Sky Courier September 1998 - September 2000
Skills
Customer Service, Call Center, Sarbanes-Oxley Act, Forecasting, Management, Access, Microsoft Excel, Accruals, VoIP, Financial Analysis, Telecommunications, Internal Controls, Process Improvement, Accounting, Consolidation, Project Planning, Outlook, Budgets, Mobile Devices, SAP, Team Leadership, Financial Reporting, Restructuring
Education
Strayer University (VA) 1996 — 2000
Bachelor of Applied Science (BASc), Accounting
The Urban Institute June 2010 - Present
The Urban Institute October 2008 - June 2010
ManTech International Corporation July 2007 - October 2008
Genesys Conferencing 2006 - 2006
Education
University of North Carolina at Wilmington 2002 — 2006
BA, Accounting, Finance
Wattpad April 2013 - Present
moo.com 2012 - March 2013
Hii Def Inc. 2010 - 2012
Mahalo.com December 2006 - February 2010
PopCurrent.com March 2006 - December 2009
Thunderstone Media September 2004 - August 2007
Genesys Conferencing December 2000 - January 2007
Symantec January 1996 - December 2000
Software Support / QA December 1993 - 1996
Skills
Python, Ruby, Cassandra, RabbitMQ, Django, Memcached, Nginx, AWS, Amazon Web Services, Amazon Web Services..., Scalability, Web Technologies, Git, MySQL, Apache, Subversion, Ruby on Rails, Databases, Web Applications, Software Development, Puppet, NoSQL, SEO, Linux
Education
Sheridan College 1997 — 1998
InterCall- formerly of Genesys Conferencing July 2005 - Present
Genesys Conferencing 2000 - 2004
Genesys Conferencing 1999 - 2000
Skills
Six Sigma, Telecommunications, Salesforce.com, SaaS, Product Management, Account Management, Sales Management, Unified Communications, Business Analysis, Integration, Solution Selling, Cross-functional Team..., VoIP, Customer Satisfaction, Team Leadership, Business Development, Sales, Channel, Call Centers, CRM, Project Management, Business Intelligence, Managed Services, Vendor Management, Call Center, Process Improvement, Direct Sales, Management
Education
University of Colorado Boulder 1996 — 1999
Bachelor of Arts (BA), Anthropology
International Financial Data Services Canada (IFDS) June 2015 - Present
Toronto Stock Exchange January 2015 - April 2015
Sigma Software October 2014 - December 2014
FIS April 2014 - October 2014
QuickPlay Media 2008 - March 2014
QuickPlayMedia April 2007 - September 2011
Genesys Conferencing September 2003 - April 2007
Sigma Systems January 2001 - June 2003
AT&T Canada June 2000 - December 2000
Sigma Systems December 1999 - July 2000
Skills
Software Development, Agile Methodologies, Java Enterprise Edition, Weblogic, Ant, EJB, JSP, Java, Microsoft SQL Server, Web Services, Tomcat, Oracle, JDBC, XML, CVS, Maven, Linux, Spring, SOAP, Servlets, JavaScript, Struts, JMS, JBoss Application Server, J2EE Application..., Distributed Systems, PL/SQL, Integration, XSLT, Requirements Analysis, WebLogic
Education
Cloudera Unversity 2015 — 2015
Cloudera Developer Training for Apache Hadoop
MS Computer Science, Software engineering
TeleProviders, Inc. February 2015 - Present
Global Crossing April 2008 - March 2009
Genesys Conferencing 2007 - 2008
Act Teleconferencing 2005 - 2007
InterCall 1999 - 2001
Lanier Worldwide 1997 - 1999
Skills
Managed Services, Solution Selling, Telecommunications, IP, Channel, Co-location, Unified Communications, Direct Sales, Awesomeness, Telephony, E-commerce, Networking, Security, Leadership, SaaS, Sales Operations, Strategic Partnerships, Selling, Sales, Cloud Computing, VoIP, Data Center, Salesforce.com, Account Management
Education
University of Hawaii at Manoa 1992 — 1997
B.S., Travel Industry Management
Intercall March 2005 - December 2008
Safelite Auto Glass 2003 - 2004
Access Communications 2002 - 2003
Genesys Conferencing 1996 - 2002
Tru Turn Inc. 1990 - 1993
Skills
Unified Communications, Webinars, Microsoft Office, Training, Direct Sales, Strategy, B2B, Business Development, Sales, Program Management, Management, Salesforce.com, SaaS, Sales Management, Selling, Video Conferencing, Solution Selling, Strategic Partnerships, Customer Service, Managed Services, Marketing Strategy, Marketing, Audio Conferencing, Retail, Customer Satisfaction
Education
Troy University in Montgomery
Workiva 2012 - Present
BigMachines 2008 - 2012
Genesys Conferencing 2005 - 2007
Canon Business Solutions 2002 - 2004
Skills
Salesforce.com, Enterprise Software, SaaS, Solution Selling, Cloud Computing, Sales Process, Sales, B2B, Cold Calling, Selling, Direct Sales, Consultative Selling, CRM, Lead Generation, Professional Services, Sales Management, Leadership, CRM software, Hunting, Wdesk
Education
University of Delaware 1996 — 2000
BA
Genesys Conferencing July 1997 - Present
InterCall and Genesys Conferencing (Genesys is now part of InterCall) 1997 - Present
Genesys Conferencing July 1997 - 2000
Skills
Project Management
Education
Red Rocks Community College 1993 — 1996
Cigna April 2014 - Present
Atos May 2007 - October 2013
Envision Networked Solutions January 2004 - February 2007
Emmis Communications March 2003 - December 2003
Genesys Conferencing January 1994 - December 2002
Skills
Telecommunications, VoIP, Wireless, Telephony, T1, Fiber Optics, DSL, Broadband, Call Center, Private Line, Private IP, DS0, LEC, ILEC, LD, Toll Free, Call Accounting, Auto Attendant
Education
University of Phoenix 2002 — 2004
Bachelors of Science, Information Technology
Moanalua High School
Genesys Conferencing Training SpecialistGenesys1997 - Present
InterCall 1993 - Present
Genesys Conferencing/InterCall 1993 - Present
Education
Pratt Institute 1978 — 1980
Genesys Conferencing Salesforce.com AdminGenesys Conferencing, now a part of InterCall2004 - May 2012
Genesys Conferenceing 2003 - May 2012
InterCall 2003 - May 2012
Genesys Conferencing, now part of InterCall 2003 - May 2012
Education
University of Colorado Boulder 1973 — 1980
Robert Half February 2013 - Present
American Nurses Association 2012 - 2013
MPEG LA 2007 - 2012
Genesys Conferencing 1999 - 2007
Skills
Financial Analysis, Microsoft Office, Data Analysis, Excel, Billing, Word, Customer Service, Access, PowerPoint, Analysis, Forecasting, Outlook, Problem Solving, Business Analysis, Research, Documentation, Mentoring, Call Center, Compliance, Process Improvement, Market Research, Budget Reconciliation, Budget, P&L Analysis, Software Documentation, Microsoft Word, Invoicing, Budgets, Microsoft Excel, Call Centers, Financial Modeling, Management, Leadership, Auditing, Finance
Education
Regis University
BS, Accounting
Fleet Financial July 2014 - Present
Habitat for Humanity of Colorado May 2012 - August 2014
CRPIO 2011 - 2014
Xcel Energy April 2004 - September 2013
Genesys Conferencing February 1999 - March 2004
Frontier ConferTech March 1997 - February 1999
Telephone Express February 1996 - February 1997
MCI Telecommunications, Inc. June 1993 - February 1996
Volkswagen of America, Inc July 1990 - May 1993
Xerox May 1988 - July 1990
Skills
Marketing Communications, Customer Satisfaction, Market Planning, Promotions, Product Development, Product Management, Product Marketing, Marketing Strategy, Strategic Planning, Competitive Analysis, Cross-functional Team..., Marketing, Account Management, Direct Marketing, Project Management, B2B, Strategic Partnerships, Marketing Management, Field Marketing, Telecommunications, Business Strategy, Product Launch, Program Management, Sales, Team Leadership, Messaging, Customer Experience, Competitive Intelligence, Advertising, Management, Business Development, Lead Generation
Education
University of Colorado at Boulder - Leeds School of Business 1984 — 1988
BS, Marketing
Wells Fargo May 2015 - Present
InterCall January 2008 - May 2015
Jinnovations June 2004 - November 2008
Genesys Conferencing October 2002 - June 2004
Genesys Conferencing April 2002 - September 2002
Skills
Video Conferencing, Managed Services, Unified Communications, Telecommunications, Salesforce.com, Solution Selling, Call Centers, Direct Sales, VoIP, Management, Strategic Partnerships, Strategy, Account Management, SaaS, Sales, Marketing, Business Development, B2B
Education
Point Loma Nazarene University 1900 — 1904
Bachelor's Degree, Economics, Dean’s List.
Presti & Naegele Accounting Technology Consultants January 2015 - Present
CLS Communication January 2013 - December 2014
ACT Conferencing December 2010 - December 2012
Streamlogics Inc. January 2008 - January 2009
Genesys Conferencing January 2001 - November 2006
Avenir 1998 - 1999
Skills
Webinars, SaaS, Lead Generation, Webcasting, Video Conferencing, Unified Communications, Solution Selling, Salesforce.com, Telecommunications, New Business Development, Customer Retention, Business Development, Sales, Audio Conferencing, Sales Process, CRM, WebEx, Managed Services, Management, Selling, Cold Calling, Strategic Planning, Call Centers, B2B, Strategic Partnerships, Channel Partners
Education
Ramapo College of New Jersey 1987 — 1991
Ramapo College of New Jersey
Blancco Technology Group September 2015 - Present
Tabernus March 2015 - September 2015
InterCall October 2013 - December 2014
InterCall March 2013 - October 2013
InterCall March 2012 - March 2013
InterCall March 2011 - March 2012
InterCall January 2009 - March 2011
Genesys Conferencing September 2006 - January 2009
Genesys Conferencing March 2005 - September 2006
Genesys Conferencing January 2004 - February 2005
Skills
Unified Communications, SaaS, Telecommunications, Video Conferencing, Selling, Cloud Computing, Account Management, Sales Process, Solution Selling, Strategic Partnerships, Professional Services, VoIP, Channel, Audio Conferencing, Managed Services, Salesforce.com, Customer Retention, Direct Sales, Product Management, Call Center, Telepresence, Webinars, Product Marketing, B2B, International Sales, New Business Development, Sales Operations, WebEx, Channel Partners, Enterprise Software, Management, Sales Management, Business Development, Call Centers, Sales
Education
University of Colorado Denver 1998 — 2002
Bachelor, International Business
Highlands Ranch High School
InterCall 2013 - 2014
InterCall 2008 - 2013
Genesys Conferencing 2003 - 2008
ABNC 2000 - 2002
City of Houston 1995 - 2000
HMNS 1990 - 1995
Skills
Telecommunications, Unified Communications, Managed Services, Direct Sales, Salesforce.com, Team Leadership, Operations Management, Key Account Development, Leadership Development, Process Improvement, Organizational..., Reporting & Analysis, Business Analysis, Business Operations, Strategic Leadership, Staff Management, Data Analysis, Financial Reporting, Sales Operations, Operational Planning, Account Management, Report Writing, Management, Project Management, Sales Management, Program Management, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Business Development, Staff Development, Presentation Skills, Presentation Coaching, Client Presentation, Presentation Design, Non-profit Board..., Board Presentations, Board Relations, Scheduling, Strategic Planning, Staff Training, Staff Retention, Performance Improvement, Service Improvement, Microsoft Excel, Microsoft Word, Cognos, Business Objects, PowerPoint
Education
Texas A&M University
Bachelor's Degree
Good Smoke BBQ March 2012 - Present
Bonefish Grill October 2008 - February 2012
Genesys Conferencing December 2004 - March 2006
JCPenney February 2004 - December 2004
Education
State University of New York Empire State College 2007 — 2011
Bachelor of Science, Human Resource Management
The TMP Group October 2008 - Present
EquityBond Group June 2006 - July 2008
Genesys Conferencing January 2004 - January 2006
Skills
Business Development, New Business Development, Strategy, Strategic Partnerships, Business Strategy, Strategic Planning, Account Management, Start-ups, Sales Management, Marketing Strategy, Product Management, Sales, Marketing, Project Management, Consulting, Direct Marketing, Public Relations
Education
Ryerson University 2013 — 2014
Project Management
Investment Fund Institute of Canada Course (I.F.I.C.). 2000 — 2000
Mutual Fund Investment Certification, Finance, General
University of Port Harcourt, Rivers State, Nigeria 1991 — 1995
Bachelor of Science (B.Sc.), Political and Business Studies
eBags December 2011 - Present
Genesys Conferencing December 2008 - December 2010
Genesys Conferencing April 2007 - December 2007
Ticketmaster Entertainment February 2005 - February 2007
Education
University of Colorado Boulder 1999 — 2004
BA, Economics
Hewlett Packard November 2013 - Present
Hewlett Packard October 2011 - October 2013
Hewlett-Packard February 2010 - October 2011
EDS, an HP company June 2009 - January 2010
Colonial Bank February 2002 - October 2008
Genesys Conferencing 1997 - 2002
Skills
Process Improvement, Vendor Management, Business Analysis, Call Centers, Help Desk Support, Program Management, Management
Education
University of Alabama 1983 — 1987
Bachelors, Human Resources Management
University of Alabama 1983 — 1987
Bachelor of Science (B.S.), Human Resources Management and Services
Kim Shore Coaching and Recruiting July 2009 - Present
Genesys Conferencing February 2001 - December 2007
Skills
Personal Development, Leadership Development, Facilitating difficult..., Bridging communication..., Overcoming adversity..., Succession Planning, Change Management, Client Relations Skills, Sales training, Channel Partner..., Entrepreneurship, Goal Setting, Developing resonant..., Recruiting, Business Coaching, Life Coaching
Education
CTI, Coaches Training Institute
Certified Professional Coach
University of Alberta
BA, Psychology
InterCall March 2013 - Present
SunLife Financial October 2012 - March 2013
InterCall June 2010 - October 2012
Genesys Conferencing January 2008 - June 2010
Genesys Conferencing August 2004 - December 2008
MDG Computers January 2000 - January 2004
Skills
Certified Scrum Master..., Agile Project Management, Product Development, PMP, Infrastructure Planning, Conflict Resolution, C++, MySQL, Microsoft SQL Server, Java, JavaScript, J2EE, jQuery, JDBC, .NET, Weblogic, AJAX, Capacity Planning, Visual C++, Qt, Oracle SQL, Java Enterprise Edition, Oracle, Enterprise Architecture, Web Services, SDLC, Software Development, Testing, Agile Methodologies, Integration, Scrum
Education
Seneca College of Applied Arts and Technology 2003 — 2006
Computer Programming and Analisys, Software Development, System Engineering
SchoolFusion.com March 2009 - Present
DISC Corporation February 2008 - March 2009
Genesys Conferencing September 2003 - January 2008
Genesys Conferencing October 1999 - September 2003
Skills
Troubleshooting, Telecommunications, SQL, Software Documentation, Computer Hardware, HTML, Testing, CSS, Servers, Windows XP, Windows Vista, Microsoft Office, MS Office, Remote Access, Windows 7, Data Analysis, Critical Thinking, Saleslogix, Salesforce.com
Education
The University of Texas Medical Branch at Galveston 1996 — 1999
BSOT, Occupational Therapy
Academia Del Sagrado Corazon 1973 — 1983
High School Degree
KOKOON--boutique without borders October 2011 - Present
Jockey Person to Person 2006 - October 2011
Genesys Conferencing 1997 - 2001
Global Access 1998 - 2000
WilTel Communications 1995 - 1998
Williams Communications 1995 - 1998
Executone 1993 - 1995
MicroVoice Applications 1991 - 1993
Education
University of Minnesota-Twin Cities
B.A., Art History
Université Paul Valéry (Montpellier III)
French Language and Culture
Parallon Business Solutions February 2013 - Present
Hands-On Labs, Inc. (HOLscience.com) September 2011 - December 2012
LONG Building Technologies December 2002 - April 2011
Genesys Conferencing May 2000 - June 2002
Genesys Conferencing June 1995 - May 2000
HQ Florida December 1991 - April 1995
MARC Associates, Inc. July 1988 - December 1991
Skills
Human Resources, Benefits Administration, Employee Relations, Payroll, Customer Service, Microsoft Office, PEO, 401k, Employee Benefits
Education
University of Phoenix-Colorado Campus 1996 — 1998
Master's degree, Organizational Management
Western Illinois University 1984 — 1988
Bachelor's degree, English Education
Navy Federal Credit Union March 2003 - Present
Genesys Conferencing January 1996 - March 2003
Skills
SDLC, Requirements Analysis, Business Analysis, IT Management, Disaster Recovery, Process Improvement, ITIL, SQL
Education
Strayer University (VA) 2001 — 2005
Bachelor of Business Administration (B.B.A.), Information Technology
Rockland Community College 1994 — 1996
Associate's degree, Business Administration and Management, General