Hendrick Automotive Group
Industry: Company
DescriptionHeadquarters: Charlotte, North Carolina, United States CEO: Edward J. Brown III (Jan 2011–) Founder: Rick Hendrick Founded: 1976 Subsidiaries: Hendrick Chrysler Dodge Jeep Ram of Concord,
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Hendrick Automotive Group Employees
HG Pittman Enterprises, LLC. August 2015 - Present
Profitability Consulting Group February 2002 - Present
Lowe's Home Improvement March 2014 - April 2014
Hendrick Automotive Group January 2012 - September 2012
U.S. Army Reserve August 2007 - December 2007
Powell Furniture 2002 - 2004
Furnitureland South, Inc January 2001 - February 2002
Fox Media Group May 1998 - July 2000
Skills
Lotus Smartsuite, Lotus Word Pro, Lotus Approach, Lotus 123, Lotus Notes, Microsoft Office..., Microsoft Word, Power Point, Outlook, MS One Note, Reynolds Contact Manager, Microsoft Office, Microsoft Excel, Microsoft Publisher, OneNote, Advertising, Merchandising, Customer Service, Retail, Team Building, Training, Strategy, Profit, Marketing Strategy, Sales Management, Event Management, Marketing, Sales, Competitive Analysis, Office Management, Sales Process, Selling, Employee Relations, Inventory Management, Purchasing, Customer Satisfaction, Pricing
Education
Davidson County Community College 2013 — 2016
Business Administration, Current Student
Guilford Technical Community College 1998 — 1998
Graphic Design, Photography
VeriShip March 2015 - Present
MindMixer 2014 - March 2015
Freightquote.com October 2010 - January 2014
Kforce Inc. February 2009 - June 2010
Capital One Home Loans May 2007 - April 2009
Hendrick Automotive Group June 2001 - May 2007
Skills
Sales, Sales Management, Customer Satisfaction, Selling, Finance, Cold Calling, Management, Time Management, Banking, Customer Service, Account Management, Teamwork, Recruiting, Microsoft Excel, Loans, Accounting, Marketing, Information Technology, Government, Government Procurement, Local Government, Government technology, Mobile Technology, Civic Engagement, Civic technology, User Experience, State & Local..., IT Sales, Community Engagement, Responsive Web Design, Social Media, Social Media Marketing, Social Media Outreach, Social Media Integration, Salesforce.com
Education
Fort Hays State University 1998 — 2001
BS, Justice Studies
Saint Thomas Aquinas 1992 — 1996
Swiss Post Solutions, Inc. January 2014 - Present
Jefferies November 2010 - Present
Swiss Post Solutions, Inc. January 2014 - January 2014
Sentinel Real Estate- Property Management June 2007 - August 2010
Hendrick Automotive Group June 2004 - December 2005
Skills
Leases, Microsoft Excel, Customer Service, Interviews, Training, Marketing, Time Management, Human Resources, Market Research, Invoicing, Retail, Recruiting, Screening Resumes, Employment Verifications, HR Policies, Meet Deadlines, Sales, Requisitions, Auditing, Customer Satisfaction, Account Management, Event Planning, Social Media, Team Building, Management, Leadership
Education
Loyola Marymount University 2013 — 2013
Human Resources Management Certification, Human Resources, 4.0 GPA
Friends University 2010 — 2013
Bachelor of Science, Organizational Management and Leadership, 3.61 GPA
Hendrick Automotive Group June 2010 - Present
Marathon Chevrolet October 2005 - April 2010
Toyota of Wilmington 2000 - 2005
Jeff Gordon Chevrolet 1998 - 2000
Cape Fear Ford March 1993 - May 1998
Bald Head Island March 1995 - March 1998
Naegele outdoor advertising March 1993 - March 1998
Skills
Forecasting, Financial Reporting, Accounting, General Ledger, Sarbanes-Oxley Act, Cash Flow, Internal Controls, Financial Statements, Financial Analysis, Financial Accounting, Strategic Financial..., P, Consolidation, Profit, Reynolds, Process Improvement, Analysis, Managerial Finance, Financial Planning, Sales Process, Customer Satisfaction, Inventory Management, Automotive, Customer Service, Customer Retention, Team Building, Sales Management
Education
University of North Carolina at Wilmington 1981 — 1982
Bachelor of Science (BS), Business Administration and Management, General
East Carolina University 1978 — 1981
Bachelor of Science (BS), Business Administration and Management, General
BlackBerry September 2014 - Present
UNCLE Credit Union July 2013 - September 2013
Bridgelux, Inc. December 2011 - July 2012
Ataway September 2007 - June 2009
Hendrick Automotive Group August 2003 - August 2006
Solomon Smith Barney - Investment Banking division March 2000 - November 2002
Carlton Cards January 1996 - November 2000
Skills
Administrative, Corporate Budgeting, Tracking Budget Expenses, Financial Reporting, Account Reconciliation, Marketing Event Planning, Designing Marketing..., International Travel, Purchasing, Accounting Applications, Property Rentals, Heavy Calendaring, Microsoft Office Xp, Quicken, Human Resources, Global Customer Service, General Reporting, Payroll Approval, Sales, Program Management, Administrative Work, PeopleSoft, Management, Microsoft Office, Customer Service, Marketing, Team Building, Training, Marketing Strategy, Microsoft Excel
Education
Florida Metropolitan University 1997 — 1999
Master of Business Administration (MBA), International Business, GPA 3.9
Florida Metropolitan University 1996 — 1998
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
State of Kansas 2014 - Present
State of Kansas 2012 - 2014
Kansas Council on Developmental Disabilities October 2009 - December 2012
Crystal Carstar September 2010 - October 2012
Farm Bureau Financial Services May 2009 - June 2010
Hendrick Automotive Group September 2006 - April 2009
Laird Noller Ford September 2002 - February 2006
Skills
Customer Service, Negotiation, Claim, Public Speaking, Sales, Liability, Team Building, Process Improvement, Policy, Strategic Planning, Microsoft Excel, Outlook, Legal Research, Marketing, Coaching, Sales Management, Leadership Development, Insurance, Leadership, Budgets, Customer Satisfaction, Training, Operations Management, Management, Event Planning, Government, Microsoft Office, Team Leadership, Program Management, Microsoft Word, Employee Relations, Human Resources, Fundraising
Education
Creighton University School of Law 1985 — 1988
J.D.
University of Iowa - Henry B. Tippie College of Business 1981 — 1985
B.B.A, Industrial Relations and Human Resource Management
Thomas Jefferson High School 1979 — 1981
RMS Beauty September 2013 - Present
Artizom Frame Gallery February 2012 - September 2013
Fresh Produce Sportswear July 2009 - January 2013
Hendrick Automotive Group October 2009 - February 2012
Halsey Institute of Contemporary Art April 2011 - April 2011
Robert Lange Studios March 2011 - March 2011
Redux Studios March 2011 - March 2011
Charleston Stage December 2009 - December 2009
River Street Sweets March 2009 - July 2009
Lionheart Gallery May 2008 - August 2008
Skills
Customer Service, Social Networking, Graphic Design, Retail, Social Media, Online Marketing, Microsoft Office, PowerPoint, Blogging, Event Management, Web Design, Photoshop, Grant Writing, Event Planning, Nonprofits, Computer Literate, Wordpress, Writing, Excel, Teamwork, YouTube, Organizing, Spanish, Problem Solving, Non-profits, Google Analytics, Google Adwords
Education
DeVry University 2014 — 2014
Internet Programming/ Web Design, A
College of Charleston 2008 — 2012
Undergraduate, Arts Management, Minor in Spanish
Assumption High School 2004 — 2008
College Prepatory
Dick Smith Ford August 2014 - Present
Hendrick Automotive Group July 2012 - August 2014
Forest Hill Calvary Cemetery January 2010 - September 2012
Rent-A-Center May 2009 - August 2010
Freightquote February 2008 - February 2010
First National Mortgage Sources January 2005 - February 2008
Mortgage Plus January 2004 - January 2005
Wright Lending February 2002 - December 2004
Skills
Sales, Mortgage Servicing, Account Management, Microsoft Office, 10 Key, Negotiation, Sales Management, Computer Application..., Exceed Sales Goals, Communication, Telephone Skills, Scheduling
Education
DeVry University 1985 — 1986
Computer Science
Southwest High School 1983 — 1984
High School Diploma, General Studies
Loomis August 2013 - Present
USMC Reserves October 2009 - Present
Universal Protection Services May 2013 - July 2013
Hendrick Automotive Group March 2011 - June 2011
Education
Fayetteville State University 2009 — 2015
Bachelor's degree, Accounting
AeroVironment July 2013 - Present
Hendrick Automotive Group June 2011 - June 2013
Bridge Street Bazaar June 2006 - February 2011
Turn of River Lodge November 2002 - April 2006
Skills
Sales, Marketing, Customer Service, Automotive, Staff Development, Staff Management, Financial Management..., Lead Generation, Retail Buying, Inventory Management, Revenue & Profit Growth, Customer Satisfaction, Customer Retention, Sales Process, Profit, Sales Operations
Education
Florida State University 1998 — 2002
Bachelor's degree, Marketing
Hendrick Automotive Group July 2014 - Present
AutoInterests January 2009 - Present
Advance Auto Parts October 2013 - July 2014
Advance Auto Parts September 2013 - July 2014
Advance Auto Parts January 2013 - July 2014
Advance Auto Parts March 2009 - January 2013
Sears, Roebuck and Co. June 2007 - January 2010
Team Honda August 2005 - June 2006
Skills
Management, Automotive Parts, ASE Certified, Hardworking, Retail Sales, Reliable, Social Media, Merchandising, Automotive, Customer Satisfaction, Inventory Control, Time Management
Education
Indiana Wesleyan University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ivy Tech Community College-Northwest 2008 — 2010
Associates in Business Administration, Management, Automotive
IM Flash August 2015 - Present
Hendrick Automotive Group November 2014 - August 2015
Cree May 2013 - July 2015
Freelance May 2006 - June 2015
Hendrick Automotive Group January 2013 - May 2013
Skills
Graphic Design, InDesign, Illustrator, Social Media, Art, Photoshop, Public Speaking, Event Planning, Adobe Creative Suite, Logo Design, Advertising, Semiconductor Equipment..., Microsoft Office, Training, Illustration, Blogging, Marketing Communications, Animation, Fine Art, Sound Equipment..., Visual Arts, Drawing, Metrology, Minute Taking, Technical Writing, Customer Service, PowerPoint, Sales, Management, Microsoft Excel, Leadership
Education
Wake Technical Community College 2014 — 2016
Human Resources Management
Eastern Michigan University 2011 — 2011
Meredith College 2009 — 2011
Benchmark Chrysler Dodge Jeep Ram Fiat May 2014 - Present
Hendrick Automotive Group December 2012 - May 2014
Star Kart June 2008 - November 2011
VA Medical Center August 2006 - May 2008
Emory University September 2004 - May 2006
Skills
Data Analysis, Statistics, PCR, Research, Cell Culture, DNA, Clinical Research, Science, Sales, Sales Process, Automotive, Customer Satisfaction, Sales Management, Analysis, B2B, Customer Retention, Marketing
Education
Emory University 2004 — 2008
Bachelor of Science (B.S.), Neuroscience and Behavioral Biology
Oxford College of Emory University 2004 — 2006
Associate of Science (A.S.), Neuroscience and Behavioral Biology
Roswell High School 1999 — 2003
Hendrick Automotive Group April 2014 - Present
Berglund / Farrell Automotive 2003 - 2014
Skills
Automotive, Automobile, Automotive Aftermarket, Vehicles, Dealers, Profit, Reynolds, Dealer Management, Customer Satisfaction, Customer Retention, Forecasting, Inventory Management, Sales Management, Negotiation, Pricing, Sales Operations, Team Building, Sales, Sales Process, Warranty
Education
ECPI University 2000 — 2002
Associate of Arts and Sciences (A.A.S.)
IOI Loders Croklaan January 2015 - Present
Sponge Cushion Incorporated October 2014 - December 2014
Hendrick Automotive Group April 2014 - October 2014
Canal Barge Company February 2014 - March 2014
Greenway Motors March 2010 - January 2014
Atlantic Plant Maintenance May 2007 - August 2008
Skills
Tires, Forklift Operator, Shipping, Logistics, Transportation, Process Improvement, Maritime, Automotive Repair, Mechanical Aptitude, Freight, Pneumatics, Air Compressors, Pumps, Vehicle Maintenance, Equipment Maintenance, Power Tools, Process Control, Field Service, Sales, Automotive Electronics, Automotive, Customer Satisfaction, Dealers, Vehicles, Inventory Management, Automobile, Motorsports
Education
Joliet Junior College 2013 — 2013
Process Operations Certificate of Achievement, Chemical Process Technology
Morris Community High School 2004 — 2008
T-Mobile September 2013 - Present
T-Mobile September 2012 - August 2013
T-Mobile August 2005 - September 2012
Hendrick Automotive Group June 2001 - July 2005
Skills
Customer Retention, Customer Experience, Wireless, Sales Management, Direct Sales, Sales Operations, Customer Satisfaction, Telecommunications, Solution Selling, Retail, Account Management, Sales, Sales Process, Mobile Devices, Sales Presentations, Recruiting, B2B, Coaching, Customer Service, Inventory Management, Team Building, Team Leadership, Cold Calling, Store Management, Management, Selling, Merchandising, Cross-functional Team..., Leadership, Salesforce.com, Business Planning, Strategy, Microsoft Office, Quotas, Cellular Communications, Forecasting, Training, Mobile Technology, Building Relationships, Call Centers, Time Management, Retail Sales, Hiring, P&L Management, Employee Training, Product Marketing, Product Management, Competitive Analysis, Strategic Partnerships, Negotiation
Education
Fortune Academy 2007 — 2008
Real Estate / Real Estate Appraisal
Gardner-Webb University
Hendrick Automotive Group July 2012 - Present
Martin Law Firm P.L. November 2009 - October 2011
Virgil Hawkins Civil Clinic May 2008 - August 2008
Higgins Academic Center September 2003 - June 2004
Skills
Automotive Sales, Legal Writing, Legal Research, Civil Litigation, Mediation, Family Law, Public Speaking, Sales, Customer Service, Team Building
Education
University of Florida - Fredric G. Levin College of Law 2006 — 2009
Juris Doctor
Harvard University 2004 — 2006
Master, Theological Studies
Randolph-Macon College 2000 — 2004
Bachelor of Arts, philosophy and history
Sport Durst Millennium Automotive Group March 2014 - Present
Sheehy Auto Stores March 2013 - March 2014
Transource 2012 - 2013
Perry Auto Group 2011 - 2012
Hendrick Automotive Group May 2006 - November 2011
Skills
Automotive, Customer Satisfaction, Customer Service, Vehicles, Team Building, Automotive Aftermarket, Automobile, Customer Retention, Sales, Retail, Profit, Warranty, Process Improvement, Negotiation, Operations Management, Dealers, Marketing Strategy, Sales Process, Dealer Management, Marketing, Parts, Training, Reynolds, Automotive Repair, Pricing, Tires, Leadership, Automotive Parts, Fleet Management, Automotive Electronics, ASE Certified
Education
UNC Greensboro
Economics
Guilford Technical Community College
Associates of Science, Business Management
Hendrick Automotive Group November 2014 - Present
Stevenson Honda/Acura March 2013 - November 2014
Sweet Frog Premium Frozen Yogurt December 2011 - March 2013
Brown Distributing Company July 2009 - December 2011
Oskar Blues Brewery December 2008 - January 2009
Skills
Cold Calling, Sales, Management, Territory Mgmt, Territory..., Customer Service, Team Building, Inventory Management, Microsoft Excel, Microsoft Word, Retail, Marketing, Social Media
Education
Hampden-Sydney College 2005 — 2009
BA, History
Planting Peace November 2014 - Present
Clean Vibes LLC March 2014 - November 2014
Hendrick Automotive Group December 2013 - April 2014
Skills
Program Development, Marketing Communications, Grant Writing, Nonprofits, Fundraising, Campaign Management, Research, Employee Training, Volunteer Management, Arbitration, Volunteer Training, Workshop Facilitation
Education
Florida State University 2011 — 2013
Bachelor of Science (BS), Psychology
PSO
Berkeley County School District April 2013 - Present
Lowe's Companies, Inc. March 2012 - May 2013
Hendrick Automotive Group February 2011 - February 2012
CPI Corp. June 2009 - February 2011
AT&T August 2007 - June 2009
Skills
Information Technology, Mac OS, Dell Computers, Windows Server, Servers, Cisco Technologies, HP Server, Dell KACE, Remote Desktop, Apple OS, Java, Linux, Computer Hardware, Computer Repair, Routing, Switching, Ghost Imaging, SCCM, Software Documentation, Software Installation, Mobile Device Management, IP Cameras, IP Phones, Troubleshooting, Desktop Application..., Group Policy, Sophos, DNS management, NEC, Windows Mobile Devices, Active Directory, Microsoft Office, Network Administration, Technical Support, Windows, Antivirus, Customer Service, Sales, VMware, Networking, OS X, Management
Education
College of Charleston 2006 — 2010
Bachelor's degree
Trident Technical College 2013 — 2015
Associate in Applied Science, Information Systems Specialist
Hendrick Automotive Group August 2013 - Present
PPD 2002 - 2005
PPD 2002 - 2005
Skills
Automotive, Automobile, Sales Process, Vehicles, Customer Retention, Customer Satisfaction, Automotive Aftermarket, Dealers, Sales, Sales Management, Profit, Sales Operations, Account Management, Selling, New Business Development, B2B, Dealer Management, Negotiation, Retail, Cold Calling
Education
Guilford College
Psychology
North Carolina Central University
Hendrick Automotive Group August 2012 - Present
Sweetpea Software, LLC August 2008 - Present
Ally Financial Inc. August 2011 - August 2012
StockTwits September 2010 - July 2011
Staton Law Firm, PLLC August 2008 - September 2010
Edison Nation Holdings, LLC June 2009 - November 2009
Adams Intellectual Property Law, P.A. November 2007 - August 2008
Holihan Law April 2007 - October 2007
Holihan Law May 2000 - April 2007
Wade Coye, PA August 1999 - April 2000
Skills
Ruby on Rails, JavaScript, Ruby, jQuery, Objective-C, Web Development, CSS, HTML, Git, iPhone, PostgreSQL, HTML 5, Clojure, Hypermedia, Mac OS X, CouchDB, Sinatra, HTML5, SQL, Linux, XML, Java, Agile, MySQL, Mobile Applications, XHTML, AJAX, C, Neo4j, User Experience, CMS, OS X, Front-end
Education
Florida Agricultural and Mechanical University, College of Law 2003 — 2006
JD, Law
University of Central Florida - College of Business Administration 2000 — 2001
Masters, Applied Economics
University of Central Florida 1996 — 1999
Bachelor's, Legal Studies
Kelsey Erin Photography August 2011 - Present
Kelsey Erin Photography August 2011 - Present
ViaSat October 2010 - December 2011
ViaSat October 2010 - December 2011
Hendrick Automotive Group January 2008 - May 2010
Hendrick Automotive Group January 2008 - May 2010
Naval Audit Service July 2007 - December 2007
Education
Converse College 2004 — 2007
Bachelor of Science (B.S.), Accounting
Converse College
Bachelor of Science, Accounting
Hendrick Automotive Group July 2015 - Present
Charter Communications February 2014 - June 2015
Brighthouse Networks April 2012 - July 2013
AT&T November 2000 - September 2011
Skills
Microsoft Office, PowerPoint, Access, Customer Service, Cisco Technologies, Microsoft Excel, Troubleshooting, Social Networking, VoIP, Sales, Customer Satisfaction, Computer Hardware, Technical Support, Call Centers, Networking, Telecommunications, Leadership
Education
Jefferson State Community College 2010 — 2013
Associate's degree, Computer Science
Erwin High School
Steve Rayman Chevrolet April 2015 - Present
Hendrick Automotive Group December 2012 - December 2014
McDonald's Corporation October 2010 - August 2012
US Navy December 2008 - February 2011
Skills
Time Management, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Event Planning, Social Media, Overcoming Objectives, Analytics, Commissioning, Phone Etiquette, Cold Calling, Email Clients, Client Development, Business Development, Inventory Management
Education
Georgia State University 2006 — 2014
Social Science Teacher Education
Grayson High School 2002 — 2006
College Prep Diploma
Courtesy Buick GMC September 2014 - Present
Hendrick Automotive Group March 2013 - August 2014
Valley Ford February 2010 - March 2012
Skills
Customer Service, Budgets, Strategic Planning, Automotive, Automobile, Sales, Service Management, Management, Customer Satisfaction, Negotiation, Leadership, Leadership Development, Team Building, Non-profit Volunteering, Nonprofits, Fundraising
Education
George C Wallace State Community College-Hanceville 2001 — 2003
Business Administration and Management, General
Oneonta 1983 — 1996
Business
Huewe Motorsports April 2014 - Present
Mercedes-Benz of South Charlotte January 2011 - March 2014
Mercedes-Benz of South Charlotte May 2009 - January 2011
Beck Imports of the Carolinas May 2004 - May 2009
Hendrick Automotive Group November 2004 - April 2005
Bankers Life and Casualty August 2001 - October 2003
The Window Pros Inc May 1999 - July 2001
CarMax September 1997 - April 1999
Wexford Dodge Inc May 1995 - August 1997
Skills
Customer Satisfaction, Sales, Management, Vehicles, Training, Retail, Pricing, Online Marketing, Leadership, Inventory Management, Customer Service, Marketing, Purchasing, Automobile, Team Building, Sales Process, Microsoft Office, Automotive, Sales Management, Customer Retention, New Business Development, Negotiation, Marketing Strategy, Profit, Microsoft Excel
Education
Edinboro University of Pennsylvania 1991 — 1995
Bachelor of Arts, Speech and Communication
Plum Senior High School 1988 — 1991
Graduate, General Studies
Hendrick Automotive Group April 2009 - Present
Hendrick Automotive Group 2007 - 2009
Hendrick Automotive Group 2002 - 2007
Hendrick Automotive Group October 1995 - 2002
Skills
Team Leadership, Customer Service, Sales Management, Negotiation, Automotive, Sales, Customer Retention, Sales Process, Customer Satisfaction, Profit, Automobile, Vehicles, Purchasing, Pricing, Automotive Aftermarket, Team Building, New Business Development
Education
Elon University 1990 — 1994
Bachelor of Arts (B.A.), Economics
Charlotte latin
Wolverine World Wide May 2013 - Present
Select Staffing March 2013 - May 2013
Hendrick Automotive Group August 2012 - February 2013
Collective Brands, Inc. February 2011 - August 2012
H&R Block November 2010 - January 2011
Parkview Property Management January 2010 - October 2010
Emerald Fund July 2007 - June 2009
Wild Planet Toys February 2007 - June 2007
Skills
Management, Customer Service, Team Leadership, Marketing Strategy, Marketing, Negotiation, Sales, Social Networking, Social Media Marketing, Microsoft Excel, Business Development, Forecasting, Sales Management, Customer Satisfaction
Education
Florida International University 1996 — 2000
Associate's Degree, Business Administration and Management, Finance
Florida International University - College of Business Administration 1995 — 2000
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Boeing August 2012 - Present
Hendrick Automotive Group August 2010 - August 2012
Skills
Reynolds & Reynolds, Automobile, Automotive, Customer Retention, Sales Process, Customer Satisfaction, Dealers, Automotive Aftermarket, Vehicles, Dealer Management, Profit, Warranty, Parts, Automotive Parts, Selling, Customer Service, Inventory Management, Marketing, Purchasing, Sales, Sales Management, B2B, Team Building, Operations Management
Education
College of Charleston 1991 — 1996
Bachelor of Science (BS), Physical Education Teaching and Coaching
Hendrick Automotive Group April 2014 - Present
Hendrick Automotive Group June 2012 - April 2014
MidAmerica Nazarene University 2011 - 2013
Johnson County Community College 2008 - 2011
Extreme Ford 2005 - 2007
Mcarthy Chevrolet-Nissan 1987 - 2005
Miles Chevrolet-Nissan 1983 - 1987
Skills
Reynolds, Accounts Payable, Account Reconciliation, Outlook, Accounting, Journal Entries, General Ledger, Customer Service, Customer Satisfaction, Data Entry, Inventory Management, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Access
Education
MidAmerica Nazarene University 2012 — 2013
Accounting, Accounting and Business/Management, 3.94 GPA
Johnson County Community College 2008 — 2011
Associates of Arts, Liberal Arts, 3.85 GPA
Modern Automotive Group August 2014 - Present
Hendrick Automotive Group December 2013 - 2014
County Ford February 2009 - October 2013
County Motor Company January 2009 - October 2013
County Ford January 2009 - May 2012
Wise Buy Telecom/ Home Buyers February 2008 - August 2008
Telnet August 2005 - October 2007
AutoZone January 2000 - February 2005
Pep Boys February 1997 - January 2000
Travel Centers Of America January 1997 - June 1998
Skills
Financial Analysis, Financial Accounting, Finance, Financial Audits, Automotive, Automotive Parts, Sales Management, Sales, Sales Presentations, Sales Process, Insurance, GAP, Vehicle Leasing, Business Development, Telecommunications, Team Building, Account Management, Customer Retention, Negotiation, Marketing, Leadership, Customer Satisfaction, Process Improvement, Business Planning, Management, Retail, Time Management, Call Centers, Competitive Analysis, Profit, Operations Management, Business Strategy, Strategy, Cross-functional Team..., New Business Development, Training, Team Leadership, Strategic Planning, Direct Sales, CRM, Inventory Management, P, Product Development, Purchasing, Cold Calling, B2B, Product Management, Program Management, Customer Service, Vehicles
Education
Automotive Development Group 2012 — 2012
Financial Management Certification, Advance Negotiations and Sales Training
alamance 1995 — 2005
Associate's degree, Computer Programming
Guilford Technical Community College 1998 — 2001
Associates, Computer Progaming
Interactive Metronome February 2013 - Present
Total e Medical October 2012 - Present
Hendrick Automotive Group May 2011 - Present
Flagship Games International December 2001 - August 2006
Skills
Solid computer skills, Warehouse Management, Organizational..., Team-oriented, Automotive, Automobile, Vehicles, Reynolds & Reynolds, Dealers, Customer Satisfaction, Sales Management, Sales, Sales Process, Profit, Customer Retention, Team Building, Operations Management, Account Management, Training, Reynolds, Program Management, Customer Service, Budgets, Management, Event Management, Event Planning, Strategic Planning
Education
Kempsville High School 1986 — 1988
Green Run High School 1985 — 1986
Dowling College
Rockland Community College
RMH RESOURCES November 2008 - Present
Hendrick Automotive Group April 2008 - November 2008
CPI Security June 2007 - January 2008
Pat Rogers Speedway Harley-Davidson April 2004 - June 2006
Shoe Show November 2002 - April 2004
Skills
Sales, Retail, Sales Management
Education
Judson University 1966 — 1970
BA, History
Revlink March 2015 - Present
Savannah Car Rentals March 2015 - Present
Vaden Assurance March 2015 - Present
First City Communications & Consulting 2002 - 2014
CollegeWorks June 2008 - June 2012
March of Dimes January 2005 - December 2008
American Red Cross, Savannah GA Chapter January 2000 - January 2005
The Cobalt Group January 1994 - January 2000
Hendrick Automotive Group January 1987 - January 1994
Skills
New Business Development, Strategic Planning, Marketing Strategy, Advertising, Social Media, Social Media Marketing, Public Relations, Public Speaking, Travel Planning, Event Management, Event Marketing, Corporate Communications, Metal Fabrication, Conveyors, Recycling, Non-profits, Bookkeeping, Marketing, Management, Fundraising, Social Networking, Customer Service, Leadership, Team Building, Budgets, Marketing Communications, Media Relations, Community Outreach, Training, Facebook, Leadership Development, Account Management, Online Marketing, Trade Shows, Small Business, Sales Management, Email Marketing, Community Development, Negotiation, Newsletters, Entrepreneurship, Program Management, Volunteer Management, Business Development, Contract Negotiation, Press Releases
Education
Kansas State University 1994 — 1997
Communications, Bachelor of Business Administration (B.B.A.): Accounting and Finance
San Leandro High School
Proactive Dealer Solutions January 2006 - Present
Redemption January 2008 - Present
F.A.C. June 2004 - January 2006
Hendrick Automotive Group July 1996 - April 2004
Skills
Reynolds & Reynolds and..., Team Building, Automotive, Dealers, Customer Service, Training, Forecasting, Customer Satisfaction, Marketing, Negotiation, New Business Development, CRM, Sales, Selling, Leadership, Business Development, Strategic Planning, Customer Retention, Cold Calling, Contract Negotiation, Business Strategy, Recruiting, Marketing Strategy, Profit, Retail, Vehicles, Sales Operations, Team Leadership, Automobile, Account Management, Sales Management, Management, Sales Process, Social Media, Direct Sales, Business Planning, Process Improvement, Coaching, Competitive Analysis, Inventory Management, B2B, Lead Generation, Strategy, Selling Skills, Advertising, Purchasing, Online Marketing, Product Development, Management Consulting, Product Marketing
Education
Strome College of Business 1993 — 1994
BSBA, Management, Psychology
Hampton University 1988 — 1991
B.S., Management & Finance
McDonogh 1984 — 1988
Diploma, Liberal Arts
Hendrick Automotive Group July 2012 - Present
Helm's Jewelry January 2013 - March 2013
Skills
Business Development, Customer Service, Customer Satisfaction, Team Building, Management, Marketing, Leadership, Marketing Strategy, Sales Operations, Automotive, New Business Development, Automotive Aftermarket, Vehicles, Inventory Management, Sales Management, Sales Process
Education
Columbia State Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
FSC Securities September 2014 - Present
Hendrick Automotive Group March 2014 - September 2014
Bank of America April 2011 - March 2014
Bank of America August 2008 - April 2011
Bank of America September 2007 - August 2008
Skills
Customer Service, Management, Leadership, Training, Finance, Banking, Sales, Call Centers, Customer Satisfaction, Financial Risk, Negotiation, Team Building
Education
Georgia Perimeter College
Associate's Degree, Business Administration
The Hartford March 2015 - Present
The Hartford December 2013 - Present
ABC Board of Indian Trail August 2012 - Present
The Hartford November 2012 - November 2013
The Hartford April 2009 - November 2012
Town of Indian Trail December 2007 - December 2011
Liberty Mutual February 2006 - April 2009
Hendrick Automotive Group June 2005 - February 2006
Mazda 112 May 2000 - May 2005
Skills
Local Government, Insurance, Territory Management, Negotiation, Strategy, Management, Sales, New Business Development, Marketing, Sales Management, Sales Operations, Start-ups, Coaching, Project Management, Sales Process, Employee Benefits, Property & Casualty..., Life Insurance, Small Business, Talent Management, Brokers, Project Planning
Education
Hofstra University 1993 — 1994
Stony Brook University 1991 — 1993
Liberal Arts
Assurant Specialty Property October 2009 - Present
MOBIS Parts America March 2008 - September 2009
Hendrick Automotive Group June 2006 - February 2008
Skills
Insurance, Claim Investigation, Reporting & Analysis, General Insurance, Casualty, Risk Management, Professional Liability, Data Analysis
Education
Georgia Gwinnett College 2011 — 2016
Bachelor of Science (BS), Criminology
The University of Georgia 2013 — 2013
Paralegal Certificate
Palm Beach State College 1999 — 2002
Associate of Arts (A.A.)
Hendrick Automotive Group May 2006 - November 2011
UPS November 2008 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Time Management, Team Leadership
Education
Emporia State University 2012 — 2015
Johnson County Community College 2010 — 2012
Hendrick Automotive Group August 2014 - Present
Skills
Automobile, Automotive, Customer Satisfaction, Forecasting, Vehicles, Customer Engagement, Customer Oriented
Education
Georgia Gwinnett College 2008 — 2011
Charlotte Convention Center June 2013 - Present
Good News & Company June 2011 - Present
Hendrick Automotive Group June 2013 - November 2013
JD Byrider June 2012 - February 2013
Sam's Club 2010 - 2011
Skills
Creative Writing, Basketball, Softball, Lifestyle Coaching, Basketball Coaching, Youth Ministry, Bilingual, Songwriting, Organizational..., Customer Service, Direct Sales, Product Marketing, Coaching, Time Management, Entrepreneurship, Sales, Project Management, Marketing, Nonprofits, Leadership, Selling, Customer Satisfaction, Management, Public Speaking, Team Building, Microsoft Word, Microsoft Excel
Education
ITT Technical Institute-Charlotte North 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
David W. Butler High 2006 — 2010
Diploma, General Studies
Hendrick Automotive Group August 2012 - Present
Colfax Corporation August 2011 - August 2012
Parsons January 2005 - August 2011
Parsons May 2010 - October 2010
Skills
Employee Relations, Recruiting, Human Resources, Talent Management, Performance Management, Employee Engagement
Education
East Carolina University 2000 — 2004
Bachelor of Arts (BA), Political Science
Kansas City KS Usd 500 June 2015 - Present
Inside Academics April 2015 - Present
Caney Valley High School July 2013 - May 2015
Hendrick Automotive Group October 2012 - June 2013
Assessment for Direction, L.L.C January 2011 - October 2012
Briggs Dodge October 2011 - September 2012
Briggs Dodge October 2011 - September 2012
Washburn University August 2010 - May 2012
WunderWorks Construction, Inc July 2010 - January 2011
Shawnee Heights High School August 2000 - July 2010
Skills
Customer Service, Microsoft Office, Word, Customer Relations, PowerPoint, Problem Solving, Public Speaking, Social Media, Advertising, Teamwork, Promotions, Public Relations, Coaching, Outlook, Marketing Strategy, Team Building, Fundraising, Research, Social Media Marketing, Photoshop, Mentoring, Writing, Social Networking, English, InDesign, Blogging, Editing, Graphic Design, Windows, Adobe Creative Suite, Microsoft Word, Leadership, Training
Education
Washburn University 1994 — 2012
BA, English, Mass Media
Fort Hays State University 2001 — 2007
M.A, English
Washburn University 1997 — 2000
BA; Bachelor’s Degree, Advertising
Washburn University 1997 — 2000
Bachelor’s Degree, English
Kansas City Kansas Community College 1994 — 1997
Associate of Arts Degree, Music Pedagogy
Walnut Creek Ford September 2013 - Present
Hendrick Automotive Group October 2010 - September 2013
Albany Ford-Subaru January 2008 - May 2009
Albany Ford-Subaru March 2005 - January 2008
Skills
Automobile, Profit, Sales, Automotive Aftermarket, Employee Training, Operations Management, Customer Service, Retention Management, Sales Management, Finance, Store Management, Vehicles, Dealers, Customer Satisfaction, Automotive, Dealer Management, Sales Process, Reynolds, Sales Operations, Parts, Inventory Management, Pricing, Customer Retention, Automotive Sales..., Warranty, Gross Profit, Retail
Education
College of Marin
English Language and Literature/Letters
PPD August 2014 - Present
PPD June 2014 - August 2014
PPD June 2013 - June 2014
Triangle Orthopaedic Associates, P.A. June 2012 - May 2013
Triangle Orthopaedic Associates, P.A. February 2012 - June 2012
Feeling Great Sleep Medical Center September 2010 - March 2012
Feeling Great Sleep Medical Center May 2010 - September 2011
Feeling Great Sleep Medical Center January 2011 - June 2011
Hendrick Automotive Group October 2009 - June 2010
Aldo Group March 2009 - October 2009
Education
East Carolina University - College of Business 2004 — 2008
Bachelor's Degree, Business Administration/Marketing
Person High School
Person High School
Odessa Schenkhill September 2010 - Present
Monica's Pies June 2009 - November 2011
Credit Line Financial March 2006 - March 2008
Hendrick Automotive Group 2006 - 2008
Education
Finger Lakes Community College
Group 1 Automotive March 2010 - Present
US EQUITY ADVANTAGE April 2008 - March 2010
Sonic Automotive January 2003 - May 2007
Hendrick Automotive Group March 1999 - January 2003
Ryan Dealer Group January 1994 - March 1999
Aon Consulting 1994 - 1999
Skills
Automotive, Profitability, Retail, New Business Development, Team Building, Profit, Sales Management, Sales, Operations Management, Financial Analysis, Negotiation, Automobile, Management, Leadership, Business Planning, Business Development, Training, Recruiting, Sales Operations, Sales Process, Competitive Analysis, Customer Satisfaction, Customer Retention, Selling, Strategy, Customer Service, Account Management, Automotive Aftermarket, Vehicles, Dealers, Forecasting
Education
Keller Graduate School of Management of DeVry University 1991 — 1993
MBA, Business
Northwood University 1984 — 1988
Bachelors, Marketing and Management
AutoTrader.com December 2014 - Present
Nowcom Corporation September 2010 - December 2014
Carsdirect November 2008 - September 2010
Crestview Cadillac May 2008 - October 2008
Hendrick Automotive Group May 2005 - April 2008
Atlantic Bancorp of America November 2001 - February 2006
Invisalign/Align Technology February 2003 - May 2005
Lucent Technologies January 2001 - September 2001
DSL Networks January 2000 - January 2001
United States Postal Service September 1990 - December 1999
Skills
Account Management, Online Advertising, Sales Management, Microsoft Excel, Salesforce.com, Sales, Business Development, CRM, E-commerce, Marketing, Training, Digital Marketing, Advertising, Project Management, Networking, B2B, Negotiation, Data Center, Troubleshooting, Event Management, Finance, Lead Generation, Online Marketing, New Business Development, SEO, Technical Support, Customer Retention, Contract Negotiation, Digital Media, Access, Business Analysis, Business Intelligence, Business Strategy, Call Centers, Competitive Analysis, Cross-functional Team..., Customer Service, Data Analysis, Email Marketing, Enterprise Software, Leadership, Marketing Strategy, Microsoft Office, Management, Product Development, Product Management, Product Marketing, SEM, Public Relations, SaaS
Education
University of Phoenix 2007 — 2015
BS, Business Finance
Heald College 1997 — 2000
AA, Computer Technology
Dinan Engineering June 2011 - November 2014
Hendrick Automotive Group February 2010 - June 2011
Retail Consulting Group, Inc September 2009 - December 2010
Shamrock Property Services, Inc. / Shamrock Appraisal Services June 2002 - February 2010
BMW of San Francisco June 1996 - June 2002
Royal Motor Sales February 1994 - January 1996
Skills
Automotive, Warranty, Customer Satisfaction, Vehicles, Automobile, Automotive Aftermarket, Dealers, Team Building, Strategic Planning, Automotive Repair, Negotiation, Dealer Management, Process Improvement, Inventory Management, Selling, Contract Negotiation, Customer Service, Sales, Sales Process, B2B, Training, Profit, Brake, Continuous Improvement, Reynolds, Pricing, New Business Development, Retail, Forecasting, Business Planning, Marketing Strategy, Coaching, Automotive Parts, Tires, Motorsports, Customer Experience, Fleet Management, Aftersales, Business Strategy, Vehicle Maintenance, Gross Profit, Operations Management, Purchasing, Suspension, Marketing, Powertrain, Automotive Electronics, Hiring, Advertising, Real Estate
Education
College of Marin 1978 — 1979
A.S., Administration of Justice
College of the Siskiyous 1975 — 1977
Administration of Justice
Dunsmuir High School 1971 — 1975
Feldman Automotive Group March 2015 - Present
Sheehy Auto Stores September 2012 - March 2015
Hendrick Automotive Group November 1996 - August 2012
Gordon Chevrolet October 1989 - November 1996
Skills
Vehicles, Automotive, Customer Satisfaction, Profit, Team Building, Purchasing, Management, Operations Management, Dealers, Leadership, Automobile, Parts, Automotive Aftermarket, Customer Retention, Automotive Parts, Tires, Warranty, Automotive Repair, Sales Operations, Inventory Management, Dealer Management, Sales Process, Continuous Improvement, Sales Management, Pricing, Retail, Gross Profit, Brake, Fleet Management, Automotive Electronics, Powertrain, Motorsports, Reynolds, Automotive Engineering, Inventory Control
Education
Henry Ford Community College 1977 — 1978
Automotive/Metalurgy
Hendrick Automotive Group July 2013 - Present
Leith Honda June 2012 - June 2013
Auto Performance Center May 2007 - May 2012
Skills
Reynolds, Automotive Repair, Dealers, Automotive Parts, Customer Service, Sales, Social Media, Inventory Management, Automotive, Automotive Products, automotive sales, Acura, Honda, Awesomeness, General Awesomeness, Social Networking, Automotive Aftermarket, Customer Satisfaction, Long-term Customer..., Automotive Technology, Referral Networking, Teamwork, Automotive Finance, Sales Process, Retail Sales, Automobile, Customer Retention, Parts, Team Building, Negotiation
Education
Johnston Community College 2009 — 2012
Nursing
North Carolina State University 2005 — 2007
Business Education
Hendrick Automotive Group February 2010 - Present
Crown Automotive March 2003 - February 2010
Skills
Automotive, Sales Process, Automobile, Sales Management, Vehicles, Automotive Aftermarket, Profit, Customer Retention, Sales, Customer Satisfaction, Dealers, Sales Operations, Account Management, New Business Development, Negotiation, Dealer Management, B2B, Selling, Retail, Inventory Management, Purchasing, Cold Calling
Education
Guilford College 1998 — 2002
BS, Management
East Chapel Hill High School 1996 — 1998
Hendrick Automotive Group 2015 - Present
Azure Marketing February 2013 - January 2015
Skills
Marketing, Management, Sales, Social Media Marketing, Marketing Strategy, Motivational Speaking, Advertising, Community Outreach, Public Relations, Public Speaking, Event Planning, Payroll, Budgeting, Leadership, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Social Media
Education
Florida State University 2009 — 2013
Bachelor's degree, Editing, Writing, & Media
Hendrick Automotive Group/ Rick Hendrick Chevrolet July 2015 - Present
Hendrick Automotive Group May 2010 - July 2015
Skills
Automotive, Vehicles, Automobile, Customer Satisfaction, Process Improvement, Automotive Aftermarket, Customer Service, Team Building, Customer Retention, Inventory Management, Sales Management, Microsoft Office, Account Management, Profit
Education
Davenport University-Eastern Region
Leith Audi of Raleigh February 2013 - Present
Leith Audi of Raleigh March 2012 - March 2013
Bridgestone March 2011 - March 2012
Hendrick Automotive Group December 2010 - February 2011
Skills
Automotive Aftermarket, Automobile, Automotive, Dealer Management, Sales Operations, Sales Management, Sales, Negotiation, Account Management, New Business Development, Customer Service, Vehicles
Education
East Carolina University 1990 — 1997
Bachelor of Science (BS), Sports and Exercise, 3.8 (Suma Cum Laude)
East Carolina University 1990 — 1995
Philosophy and Religious Studies
Caliber Collision Centers December 2013 - Present
Hendrick Automotive Group October 2004 - December 2013
J. Jill 2002 - 2004
Skills
Accounts Payable, Auditing, Accounts Receivable, Profit, Customer Satisfaction, Automotive, Accounting, Internal Controls, Financial Reporting, Forecasting, Financial Analysis, Automobile, Schedules, Finance, General Ledger
Education
University of Phoenix 2008 — 2010
Bachelor of Science (BS), Accounting
Diablo Valley College 2001 — 2003
Associate of Arts (AA), General Studies
Goodwill Industries 2012 - Present
Hendrick Automotive Group September 2010 - 2012
The Children's Place 2006 - 2010
Citizens Property Insurance 2007 - 2008
Citizens Property Insurance 2006 - 2007
Skills
Customer Satisfaction, Sales Management, Customer Service, Hiring, Retail, Recruiting, Payroll, Microsoft Word, Interviews, Training, Accounts Payable, Data Entry, Management, Call Centers, Sales
Education
Florida State University 2006 — 2008
BS, Sociology/ Public Admin
Florida State University
Bachelor of Arts, Sociology and Public Administration
Tallahassee Community College
Associates of Arts
KC Motor Company May 2008 - Present
Capital One Home Loans February 2005 - April 2008
eSmartloan.com January 2001 - February 2005
McGuire Mortgage May 1997 - December 2000
Hendrick Automotive Group March 1992 - April 1997
Skills
Sales Management, Sales, New Business Development, Product Development, Mortgage Lending, Management, Lead Generation, E-commerce, Finance, Marketing, Customer Service, Automotive, Real Estate, Loans, Start-ups
Education
Johnson County Community College 1989 — 1992
ABC Phones of North Carolina, Inc. dba A Wireless July 2011 - Present
Ward and Smith, P.A. March 2006 - July 2011
North Carolina Court of Appeals, the Honorable Barbara Jackson January 2005 - March 2006
Clayton County Police Department July 1998 - August 2001
Hendrick Automotive Group February 1997 - March 1998
United States Marine Corps November 1992 - November 1996
Education
Georgia State University College of Law 2001 — 2004
Doctor of Law (JD)
Cornell University 1988 — 1992
BS, Business Administration
Hendrick Automotive Group January 2014 - Present
Europa Sports Products January 2013 - December 2013
Europa Sports Products August 2012 - January 2013
Europa Sports Products September 2011 - August 2012
Europa Sports Products August 2011 - September 2011
Skills
Sales, Sales Operations, Sales Management, Marketing Strategy, New Business Development, Customer Service, Marketing, Trade Shows, Account Management, Inventory Management, Email Marketing, Social Media Marketing, Social Media, Direct Sales, Advertising, Microsoft Office, Pricing, Microsoft Excel, Forecasting, Inventory Control, Purchasing, Online Marketing, Marketing Communications, Sports, Sports Marketing, Market Research, Event Management, Market Planning, Microsoft Word, Event Planning, JD Edwards, PowerPoint, SharePoint, Facebook, International Sales, Retail
Education
College of Charleston
International Relations and Affairs
The University of Edinburgh
Associate’s Degree, Sport and Fitness Administration/Management
Hendrick Automotive Group August 2015 - Present
Hendrick Automotive Group October 2013 - Present
Discount Tire Company July 2011 - October 2013
Cinemark November 2006 - August 2011
Skills
Customer Service, Human Resources, Direct Sales, Team Management, Inventory Management, Microsoft Technologies, Troubleshooting, Automotive Repair, Tires, Automotive Aftermarket, Customer Satisfaction, Management, Sales, Time Management, Team Leadership, Retail, PowerPoint, Automotive, Microsoft Word, Customer Retention, Social Networking, Vehicles
Education
Diablo Valley College 2015 — 2016
Psychology
San Francisco State University 2013 — 2015
Bachelor’s Degree, Business Administration and Management, General
Diablo Valley College 2009 — 2012
Business Administration and Management, General
College Park High School 2004 — 2008
Geekin Radio August 2015 - Present
Artisan House June 2015 - August 2015
CreateSpace July 2014 - April 2015
{TIN} This is Noteworthy January 2014 - June 2014
Hendrick Automotive Group June 2013 - June 2014
Charleston International Film Festival January 2014 - April 2014
Artistic Eye Productions April 2012 - December 2012
Eco Fitness June 2009 - June 2012
WCBD-TV 2 January 2011 - April 2011
Skills
Public Speaking, Event Planning, Customer Service, Sales, Microsoft Excel, Social Media, Team Building, Marketing, Training, Microsoft Office, Fitness, Editing, Management, Public Relations
Education
College of Charleston 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Universitat Autònoma de Barcelona 2010 — 2010
Bachelor of Arts (B.A.), Spanish and Iberian Studies
Home Paramount Pest Control September 2015 - Present
Leith Mercedes of Raleigh May 2014 - March 2015
Digital Air Strike December 2011 - January 2014
Hampton Farms August 2009 - May 2011
Saturn of Cary October 2008 - March 2009
Tom Smith Ford October 2006 - October 2008
Hendrick Automotive Group March 2002 - August 2005
Harris Teeter December 2000 - March 2002
Crossroads Ford of Cary NC March 1998 - June 2000
PYA Monarch - a division of Sarah Lee August 1992 - December 1997
Skills
Sales Support, Sales Training, Sales Management, Account Management, Peer Mentoring, Team Leadership, Product Management, Product Marketing, Product Development, Product Demonstration, Team-oriented, Computer Proficiency, Achieving Results, Working Alone, Salesforce.com, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Outlook, joinme.com, webex.com, Dealer Management, Dealer Marketing, Dealer Relationships, Selling Skills, Sales Operations, Outlook, CRM, Automotive, Sales Process, SEM, Customer Satisfaction, Marketing, Sales, Customer Service, Selling, Lead Generation, Advertising, Profit, Customer Retention, Management, B2B, Business Development, Retail, Inventory Management, Cold Calling, Pricing, Sales Presentations, Direct Sales, Recruiting
Education
East Carolina University 1983 — 1987
BSBA, Small Business Management
Sampson Community College 1981 — 1983
Associate, General College Transfer
Hobbton High School 1978 — 1981
General Education, Business Administration and Management, General, Honors
TruGreen July 2015 - Present
CPI Security April 2012 - May 2014
Hendrick Automotive Group March 2014 - April 2014
Cablevision December 2010 - April 2012
Time Warner Cable October 2006 - December 2010
Cablevision July 2000 - November 2006
Skills
Troubleshooting, Field Service, Customer Satisfaction, Cabling, Computer Hardware, Access Control, A Certified, Wireless, Security, Team Building, Alarm Systems
Education
Hendrick Hudson high school 1986 — 1990
ITT Technical Institute-Charlotte South
Parilman & Associates February 2015 - Present
The Super Dentists November 2014 - February 2015
MetLife May 2013 - December 2013
United States Army National Guard June 2006 - July 2012
United Healthcare/ZOOM Health Insurance March 2011 - April 2012
AgeSong Senior Communities September 2010 - February 2011
Hendrick Automotive Group September 2008 - July 2009
TSA January 2005 - June 2006
Skills
SEO, Insurance, Medicare, AARP medicare portfolio, Health, Customer Relations, Problem Solving, Team Building, Customer Service, Customer Satisfaction, Leadership, Business Development, Strategic Planning, Sales Force Development, Policy, Consultative Sales..., Cold Calling, Sales, Program Management, Marketing, Event Management, Social Networking, Management, Event Planning, Social Media Marketing
Education
Kaplan College-San Diego 2013 — 2013
Life Insurance License CE, Accident and Health insurance License CE, Insurance
United Healthcare Online Coursework 2012 — 2012
Medicare Solutions
U.S. Army A.I.T. 2007 — 2008
25L MOS, Signal Corps
Mark Twain High School 2001 — 2005
H.S. Diploma, General
The Insurance Source June 2015 - Present
Greenville Health System July 2014 - June 2015
Medical University of South Carolina January 2014 - July 2014
Hendrick Automotive Group January 2011 - January 2014
Southern Insurance Underwriters, Inc. January 2010 - January 2011
Nationwide Insurance January 2004 - October 2009
Skills
Healthcare, Life Insurance, Health Insurance, Insurance, Management, Customer Service, Property & Casualty..., Risk Management, Leadership, Cross-functional Team..., Revenue Cycle, Accounts Receivable, Process Improvement, Accounting, Analysis, Financial Analysis, Software Documentation, Hospitals, Healthcare Management, Sales, Data Analysis, Marketing, EMR, Finance, Access, Team Leadership, Data Entry, Project Planning, Contract Negotiation, Credit Analysis, Microsoft Excel, Budgets, PowerPoint, Strategic Planning, Team Building, Invoicing, Medicaid, Managed Care, Medicare, Documentation, Policy, Account Reconciliation, Project Management, HIPAA, Employee Benefits, Training
Education
Clemson University - College of Business and Behavioral Science 2015 — 2017
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Columbia College (SC) 1999 — 2003
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
SEO/Digital Media Expert January 2010 - Present
Car Pal, LLC December 2009 - Present
Rice Toyota March 2007 - December 2010
Mark Jacobson Toyota May 2005 - March 2007
Wells Fargo Home Mortgage 2002 - 2002
Hendrick Automotive Group 1997 - 2002
Duke University May 1993 - February 1996
The North Carolina School of Science and Math August 1988 - June 1991
Skills
Public Speaking, Social Networking, Customer Satisfaction, Marketing Strategy, Social Media, Negotiation, Customer Relations, New Business Development, Strategic Planning, Event Planning, Customer Service, Coaching, Problem Solving, Public Relations, Event Management, Online Marketing, Social Media Marketing, Writing, SEO, Team Building, Word, Excel, Marketing Communications, Photoshop, PowerPoint, Marketing, Online Advertising, Budgets, Business Strategy, Vehicles, Automotive, Contract Negotiation, Account Management, Advertising, Microsoft Office, B2B, Program Management, Email Marketing, Retail, E-commerce, Microsoft Excel, Facebook, Motivation, Social Promotion, Automobile, Sales Motivation, Time Management, Entrepreneurship, Blogging, Business Planning
Education
Duke University 1982 — 1993
Master of Business Administration (MBA), and summer school credits toward SLC
Sarah Lawrence College 1982 — 1986
B.A., French, Psychology and Dance
Brighton High Scholl 1978 — 1982
High School Diploma
North Carolina School of Science and Mathematics
North Carolina School of Science and Mathematics
North Carolina School of Science and Mathematics
Université Paris-Sorbonne
Université Paris-Sorbonne
Hendrick Automotive Group June 2014 - June 2015
Lenscrafters September 2008 - April 2013
McDonald's Corporation April 2005 - December 2011
F.Y.E November 2009 - April 2010
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Retail, Sales, Public Speaking, Data Entry, Microsoft Excel, Teamwork, Telephone Skills, Inventory Management, Data Analysis, Time Management, Customer Satisfaction
Education
North Carolina Central University 2010 — 2014
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Hudson Valley Community College 2007 — 2009
Business Administration
Uber January 2015 - Present
TigerDirect.com September 2013 - Present
Hendrick Automotive Group April 2012 - April 2013
Johnson Lexus May 2006 - June 2012
Skills
Automobile, Automotive Aftermarket, Vehicles, Automotive Repair, Parts, Dealers, Automotive, Customer Satisfaction, Customer Retention, Profit, Automotive Electronics, Servers, Networking, Hardware, Cisco Technologies, Customer Service, Sales, Sales Process, Account Management, Marketing, Microsoft Excel
Education
Durham Technical Community College 2006 — 2008
Automotive Systems Technology
Hendrick Automotive Group November 2014 - Present
Texas Roadhouse June 2014 - February 2015
Jefferson's Restaurant January 2014 - June 2014
Hendrick Automotive Group April 2013 - November 2013
Skills
Customer Service, Food, Multi Tasking, Customer Satisfaction, Fashion, Coordination, Computer Hardware, American History, Gymnastics, People Skills, English, Writing
Education
Jefferson State Community College 2013 — 2016
Associate’s Degree, Business Administration and Management, General
The Lincoln High School 2012 — 2012
Shelby County High School 2008 — 2012
Hendrick Automotive Group January 2015 - Present
Dale Earnhardt Chevrolet January 2013 - Present
Hendrick Automotive Group May 2014 - December 2014
Capital Regional Medical Center May 2014 - August 2014
Skills
Strong medical ethic, Extensive medical..., Strong critical..., Proven patience and..., Confident public speaker, Personal and..., Relationship and team..., Proficient in word,..., Cultural awareness and..., Financial and..., Healthcare, Time Management, Data Entry, Public Speaking, PowerPoint, Social Networking
Education
Florida Agricultural and Mechanical University 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Florida Agricultural and Mechanical University 2009 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Hendrick Automotive Group September 2013 - Present
TrySports January 2011 - March 2013
Bob King Automotive Group May 2002 - October 2010
Skills
Strategic Planning, Sales Management, Organizational..., Automotive, Management, Customer Satisfaction, Sales, Inventory Management, Retail, Sales Operations, Customer Retention, Marketing Strategy, Automobile, Sales Process, Team Building, Customer Service
Education
East Carolina University
hibu May 2015 - Present
Audi Automotive October 2013 - March 2015
Hendrick Automotive Group August 2013 - November 2013
ARAMARK March 2013 - November 2013
Kansas City car sales LLC April 2010 - March 2013
topsys 2009 - 2013
Skills
PowerPoint, Teamwork, Fluent in Farsi and..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Public Speaking, Java, Food & Beverage, dealersocket, Advertising, Sales, Management
Education
Pittsburg State University 2010 — 2014
Bachelor of Applied Science (BASc), Industrial Technology/Technician
Johnson County Community College 2005 — 2010
Automotive Technology/Technician, Automobile/Automotive Mechanics Technology/Technician
Hendrick Automotive Group
Skills
Sales Process, Leadership, New Business Development, Online Marketing, Sales, Sales Management, Customer Service, Automotive, Customer Satisfaction, Negotiation, Account Management, Management, E-commerce, Team Leadership, Leadership Development, Wedding DJ, Human Resources, Strategic Human..., Internet Recruiting, College Recruiting, Digital Marketing, E-commerce SEO, Customer Retention, Marketing Strategy, Inventory Management
Education
Fayetteville State University 1990 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Hendrick Automotive Group September 2005 - Present
Lowe's Companies, Inc. May 1993 - September 2005
Skills
Customer Service, Sales, Sales Management, Automotive, Customer Satisfaction, Management, Team Building, Negotiation, New Business Development, Leadership
Education
Davidson County Community College 1990 — 1994
Associate's degree, Criminal Justice and Corrections
Fairfax Collegiate, LLC July 2015 - Present
Hendrick Automotive Group October 2014 - Present
Hendrick Honda October 2014 - July 2015
Urban Teacher Center June 2014 - July 2014
Mason LIFE June 2011 - May 2014
Abilities at Work November 2012 - August 2013
Public Partnerships, LLC March 2012 - August 2013
Barnes & Noble College Booksellers August 2008 - September 2011
George Mason University June 2010 - June 2011
Potomac Nationals Baseball May 2008 - August 2010
Skills
Event Planning, Teaching, Public Speaking, Community Outreach, Event Management, Photography, Higher Education, Customer Service, Microsoft Office, Editing, HTML, Fundraising, Copy Editing, Blogging, Creative Writing, Facebook, Research, Digital Photography, Adobe Creative Suite, Non-profits, Prezi, Computer Science, Nonprofits
Education
George Mason University 2008 — 2014
Bachelor of Arts (B.A.), Integrative Studies, Concentration in Leadership
Northern Virginia Community College
American Sign Language (ASL)
Hendrick Automotive Group February 2015 - August 2015
Proactive Dealer Solutions August 2014 - February 2015
Crown Automotive Group January 2014 - July 2014
Crown Automotive Group September 2013 - January 2014
Crown Automotive Group October 2012 - September 2013
Crown Automotive Group March 2012 - October 2012
Skills
Automotive, Vehicles, Automotive Aftermarket, Profit, Customer Satisfaction, Customer Retention, Dealers, Sales Process, Dealer Management, Sales Management, Sales, Forecasting, Selling, Insurance, Coaching, Finance, Gross Profit, Automotive Sales..., Negotiation, Team Building, CRM, Training, Warranty, Employee Training, Automobile, Pricing, Retail, Time Management, Vehicle Leasing, Account Management, Customer Service, Sales Operations, New Business Development, Management, Leadership, Marketing Strategy, Process Improvement, Sales Presentations, Business Development, Inventory Management, Cold Calling, Direct Sales, Reynolds
Education
Guilford Technical Community College
Architecture
VinSolutions - AutoTrader Group January 2015 - Present
Nucleus Global Management January 2015 - Present
Hendrick Automotive Group October 2012 - December 2014
Chick-fil-A February 2012 - October 2012
AT&T - Convergys November 2011 - February 2012
Something Different Media Group January 2008 - November 2011
Education
Johnson County Community College 2013 — 2015
Project Management/Business Administration
The University of Kansas
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
Online Studies 2010 — 2022
Statistics, Business Financials, Project Management, Sales Operations, & Marketing Analysis
University of Pennsylvania - The Wharton School 2012 — 2012
Certificate of Completion, Operational Management
Olathe North High School 2006 — 2009
General Diploma, Government, Geopolitical Science & Business Management
Florida Restaurant & Lodging Association August 2014 - Present
H2Engineering, Inc. May 2013 - June 2014
Hendrick Automotive Group March 2013 - May 2013
GradImages November 2010 - March 2013
Gem Mazda April 2010 - October 2010
Management South January 2010 - April 2010
Management South September 2009 - April 2010
Management South November 2008 - January 2010
Sarah Eden & Company, Inc. Realtor July 2008 - September 2008
Florida State University January 2008 - April 2008
Skills
Customer Service, Sales, CRM, Organization, Microsoft Office, Microsoft Excel, Event Planning, Social Media, Microsoft Word, PowerPoint, Marketing, Outlook, Public Speaking, Facebook, Event Management, Social Media Marketing, Email Marketing, Public Relations, Social Networking, Customer Satisfaction, Microsoft Publisher, Personal Finance, Personal Budgeting, Training, Bid Writing, RFP, Communication, Budgets, Advertising, Research, Marketing Strategy, Account Management, Marketing Communications, Retail, Sales Management, Leadership, Team Building, Community Outreach, Time Management, Teamwork, Business Development
Education
Florida State University - College of Business 2006 — 2010
BS, Marketing
Lincoln High School 2001 — 2006
High School Diploma
Jay Wolfe Honda May 2014 - Present
Ideative Creative June 2013 - Present
Globalization Partners September 2012 - May 2014
BASYS Processing Inc. May 2012 - January 2013
Hendrick Automotive Group November 2009 - May 2012
Girls Guide to the Galaxy June 2010 - February 2012
V3 Creative January 2008 - March 2010
The Raymond Experience January 2009 - April 2009
KFNS 590 and St. Louis Sports Magazine February 2009 - March 2009
Boeing Leadership Center March 2007 - May 2008
Skills
Marketing Communications, Marketing Strategy, Employee Engagement, Employee Recognition, Training New Employees, Event Planning, Event Management, Corporate Events, Staff Training, Social Media, Social Media Marketing, Training, Customer Service, Copywriting, Press Releases, Marketing, New Hire Training, Social Networking, Social Media Integration, Social Media Education, Marketing Operations, Marketing Support, Public Relations, Focus Groups, International..., International, Globalization, Global Marketing, Entrepreneurship, Creative Direction, Business Development, Account Management, Content Strategy, Leadership, Sales, Market Planning, Management, Selling, Editing, Online Marketing, Email Marketing, Budgets, Public Speaking, Lead Generation, Online Advertising, SEO, Sponsorship, Direct Marketing, Digital Marketing, Newsletters
Education
Illinois Wesleyan University 2000 — 2003
English Literature/History
Parkway West High School 1997 — 2001
Diploma
Mayfield Intermediate School August 2012 - Present
Sunrise Bistro 2012 - 2013
Hendrick Automotive Group May 2007 - August 2011
Skills
Customer Service
Education
Clemson University 2008 — 2012
Bachelor of Education (B.Ed.), Elementary Education and Teaching
Hendrick Automotive Group January 2015 - Present
Automotive Development Group June 2011 - November 2014
The Warranty Group January 2010 - June 2011
Honda Carland April 2009 - December 2009
VAN TUYL AUTO GROUP January 2008 - April 2009
AutoNation, Inc. January 2001 - December 2007
United States Marine Corps 1995 - 2003
Penske Automotive Group - Atlanta Toyota May 2000 - December 2000
Conyers Toyota January 1999 - May 2000
Skills
Reinsurance, Training & Development, Recruitment/Retention, Business Analysis, Forecasting, Automotive, Compliance, Sales Management, Account Management, New Business Development, Contract Negotiation, Team Building, Sales Presentations, Coaching, Process Improvement, Strategic Planning, Profit, Profit Maximization, F&I, Territory Development, Sales Process, Negotiation, Management, Automobile, Customer Retention, Automotive Aftermarket, Vehicles, Employee Training, Customer Satisfaction, Dealers, Sales Operations, Dealer Management, Sales, B2B, Selling, Leadership, Training, Inventory Management, Insurance, Business Planning, Parts, Selling Skills, Competitive Analysis, Retail, Income Statement, Deal Closure, Operations Management, Warranty, Cold Calling, Automotive Sales...
Education
Florida State University 1994 — 1998
Bachelor's, Criminology
Hendrick Automotive Group June 2015 - Present
Sigma Chi Epsilon Zeta August 2013 - November 2013
Diamond Clothiers June 2013 - August 2013
Teph Seal Auto Appearance January 2012 - August 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Constant Contact, Microsoft Word, Project Management, Social Media, Sales
Education
Florida State University 2011 — 2015
Bachelor of Science (B.S.), Marketing and Professional Sales, Senior
Online Marketing Reviews October 2012 - Present
Wyndham Vacation Ownership April 2010 - October 2012
Pacific Monarch Resorts January 2008 - September 2009
Lexus of Oakland February 2005 - January 2009
Hendrick Automotive Group 1995 - 1999
Skills
Closing Deals, Computer Repair, Microsoft Excel, Wordpress, Microsoft Office, Sales, Sales Presentations, WordPress
Education
University of Phoenix 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing and Sales Development, 3.5
College of San Mateo 1978 — 1980
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician
Hendrick Automotive Group July 2012 - Present
Mercedes-Benz USA LLC December 2007 - July 2012
Mercedes-Benz USA March 2004 - December 2007
IPS Associates, LLC January 2002 - January 2004
Unifoil Corporation January 2001 - January 2002
Pearson Education January 2000 - June 2000
Dantec Dynamics January 1999 - January 2000
Skills
Automotive, Customer Satisfaction, Lotus Notes, Continuous Improvement, Operations Management, CRM software, Inventory Control, Managing Employees, Managing Budget, SAP, Unica, Vista, JIRA, Microsoft Office, Sarbanes-Oxley, Reynolds & Reynolds, Sales, Automotive Repair, Warranty, Customer Service, Automotive Aftermarket, Vehicles, Purchasing, Budgets, CRM, Management, Sales Management, Cross-functional Team..., Reynolds, Process Improvement, Automobile, Vendor Management, Retail, Strategy, Parts, Customer Retention, Profit, Dealers, Marketing, Dealer Management, Analysis, Automotive Electronics, Automotive Parts, Logistics, Leadership, Inventory Management, Tires, Software Documentation, Pricing, Sales Process
Education
Corporate College Services, Inc. 2010 — 2014
Organization Management & HR Management
Cittone Institute 1998 — 1998
CP, Computer Programming
Ramapo College of New Jersey 1995 — 1997
Dean College 1994 — 1995
Hendrick Automotive Group August 2015 - Present
Hendrick Automotive Group July 2013 - Present
NC National Guard December 2007 - December 2014
Triple Canopy June 2011 - June 2012
Wackenhut Services Inc. October 2010 - June 2011
Skills
Sales Process, RAM, Dodge, Inventory Management, Sales, Military Operations, Army, National Security, DoD, Physical Security, Tactics, Combat, Military Training, Security Clearance, Force Protection, Weapons, Military Experience, Marksmanship, Infantry Tactics, Weapons Training, First Aid, Active DoD Secret..., Military, Operational Planning, Public Speaking, PowerPoint, Security, Command, Security Operations, Leadership, Team Building, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Customer Relations, Training, Automotive, Vehicles, Profit, Policy, Negotiation, Time Management, Automotive Aftermarket, Process Improvement
Education
Fayetteville State University 2007 — 2008
Mathematics and Computer Science
Hendrick Automotive Group May 2012 - December 2014
CORE In-Store Solutions November 2011 - May 2012
Harper's Restaurant Group July 2011 - November 2011
Divine Dining Group August 2007 - July 2011
Fox Development Corporation September 2005 - August 2007
Skills
Training, Marketing, Team Building, Budgets, Retail, Time Management, Customer Service, Sales, Operations Management, Process Scheduler, Payroll, Profit, Strategic Planning, Inventory Management, Management, Customer Satisfaction, Team Leadership, Hiring, Forecasting, Customer Retention, Customer Relations, New Business Development, Sales Management, Leadership, Sales Process
Education
Coastal Carolina University 2001 — 2005
BSBA, Management
Charlotte Latin School 1986 — 2000
College/University Preparatory and Advanced High School/Secondary Diploma Program
Puckett & Company Used Cars February 2013 - Present
Verizon October 2012 - May 2013
Hendrick Automotive Group June 2011 - September 2011
Covington Credit May 2010 - June 2011
Covington Credit October 2009 - May 2010
Puckett & Co January 2008 - October 2009
Covington Credit June 2007 - January 2008
Cellular Sales January 2007 - June 2007
Puckett & Co. June 2005 - January 2007
Skills
Sales, Sales Management, Customer Service, Account Management, Sales Process, Customer Satisfaction, Selling, Negotiation, Marketing, New Business Development, Team Building, Sales Operations, Cold Calling, Profit, Inventory Management, Direct Sales, Leadership, Retail, Training, Pricing, Time Management, Operations Management
Education
Gadsden State Community College 2005 — 2007
Business Administration and Management, General
Westbrook Christian 1989 — 2005
General Studies
Passport Auto Group March 2014 - Present
MIKE CALVERT TOYOTA July 2009 - July 2010
Atlanta Toyota July 2004 - July 2009
Hendrick Automotive Group 1996 - 2001
Skills
New Business Development, Business Strategy, Automotive, Sales Management, Marketing Strategy, Business Planning, Sales Process, Product Development, Negotiation, Customer Satisfaction, Management, B2B, Strategic Planning, Team Building, Sales, Sales Operations, Customer Retention, Competitive Analysis
Education
NADA DEALER ACADEMY
Graduate of NADA Dealer Academy, Automotive General Management
Georgetown University
Bachelor's Degree
Aflac 2008 - Present
Hendrick Automotive Group 2005 - 2008
Education
East Carolina University 2000 — 2005
Hospitality Management
Hendrick Automotive Group September 2015 - Present
Marlins of Raleigh August 2015 - Present
Skills
Microsoft Office, Swimming, Sales, Marketing, Project Management, Training, Time Management, Team Leadership, Junior Swimming..., Customer Satisfaction, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Business Strategy, Business Analysis, Strategic Planning, Social Media, Sales Management, Teamwork, Public Speaking, Non-profit Volunteer, Communication, Business Planning, Client Services, Human Resources, Business Administration, Data Analysis, Problem Solving
Education
East Carolina University 2011 — 2015
Bachelor of Science Business Administration (B.S.B.A.), Business Administration and Management, 3.0
Hendrick Automotive Group April 2010 - Present
Slingshot Marketing January 2008 - June 2010
Nielsen Media Research 2007 - 2008
Quicken Loans 2006 - 2006
Infinity Home Health Care 2004 - 2006
Skills
Social Media, Marketing, Sales, Marketing Strategy, Social Media Marketing, Event Planning, Marketing Communications, Event Management, Recruiting, Automotive, Leadership, Trade Shows, Customer Retention, Customer Satisfaction, Budgets, Sales Process, Lead Generation, B2B, Selling, Project Management, Email Marketing, Salesforce.com, Online Marketing, Sales Operations, Team Building, Employee Recognition, CRM, Customer Service, Online Advertising, Advertising, Events Coordination
Education
Cleveland State University 2004 — 2006
BA, Communication and Marketing
University of Toledo 2003 — 2004
Sonic Automotive February 2012 - Present
Hendrick Automotive Group September 2010 - February 2012
Sonic Automotive October 2002 - September 2010
Sonic Automotive August 1999 - October 2002
Ernst & Young January 1997 - July 1999
Skills
General Ledger, Internal Controls, Financial Reporting, Payroll, Accounts Receivable, Account Reconciliation, Accounting
Education
Clemson University - College of Business and Behavioral Science 1992 — 1996
BS, Accounting
Clemson University - College of Business and Behavioral Science 1992 — 1996
Bachelor's degree, Accounting
Training The Street September 2008 - Present
Fuzzy Logix, LLC November 2007 - September 2008
HSBC- Decision One Mortgage April 2004 - November 2007
Hendrick Automotive Group 1994 - 2004
Education
Elon University 1987 — 1991
Hendrick Automotive Group February 2009 - Present
Hendrick Automotive Group 2009 - 2014
US Bank December 2008 - February 2010
Optima Funding November 2007 - December 2008
Skills
Banking, Loans, Credit, Retail Banking, Consumer Lending, Small Business Lending, Credit Analysis, Commercial Lending, Lines Of Credit, Mortgage Lending, Cross Selling, Cash Management, Deposits, Loan Origination
Education
Diablo Valley College 2010 — 2013
In progress, Marketing/Communications
Diablo Valley College
Hendrick Automotive Group January 2011 - Present
Ice Skating Institute August 2009 - December 2010
Fossil December 1989 - September 1995
Ice Capades, Stone Mountain Park 1979 - 1989
Skills
Customer Service, Customer Satisfaction, Leadership, Customer Retention, Management, Sales Process, Sales, Automotive Aftermarket, Automotive, Profit, Sales Management, Automobile, Dealers, B2B, Sales Operations, Team Building, Vehicles, Reynolds, Coaching Figure..., Coaching Special Needs..., Music Editing, Choreography, Costume Design, Stage Management, Special Event, Event Planning, Store Operations, Catering, Restaurant Management, Visual Merchandising, Merchandise Planning, Employee Training, Organizational..., Organization Skills, Personal Shopping, Home Staging, Office Administration, Office Management, Apparel Sourcing, Athletic Apparel, Promotional, Marketing, New Business Development, Account Management, Inventory Management, Social Media, Training, Public Speaking, Strategic Planning, Social Media Marketing
Education
Georgia State University 1974 — 1976
Durham County Government February 2015 - Present
PBM Graphics July 2011 - February 2015
Varian 2005 - August 2011
Hendrick Automotive Group October 2001 - February 2005
Skills
Employee Relations, Deferred Compensation
Education
Elizabeth City State University 1988 — 1992
BS, Accounting
Cable Dahmer Buick GMC Cadillac October 2014 - Present
Hendrick Automotive Group April 2011 - October 2014
Conseco Insurance Co. September 2008 - July 2011
Hometown Equity Mortgage November 2009 - January 2011
Housing Solutions, Inc August 2007 - August 2008
Concord Mortgage Inc 1995 - 2005
Skills
Insurance, Account Management, Sales Management, Cold Calling, Sales, Health Insurance, Life Insurance, Fixed Annuities, New Business Development, Selling, Strategic Planning, Salesforce.com, Mortgage Lending, Customer Service, Marketing Strategy, Selling Skills, Direct Sales, Loans, Sales Process, Sales Operations, Pricing, Customer Retention, Finance, Customer Satisfaction, Profit, Business Planning, Sales Presentations, Team Building, Training, B2B, Negotiation, Strategy, Credit, Cross-functional Team..., P, Strategic Financial..., Time Management, CRM, Coaching, Risk Management, Automotive, Business Strategy, Recruiting, Hiring, Employee Training, Credit Analysis, Relationship Management
Education
Kansas State University 1986 — 1993
Bachelor of Science, Economics
Hendrick Automotive Group August 2007 - Present
DCH Auto Group January 2005 - August 2007
PLANET HONDA/TIMCO 2001 - 2004
Education
City University of New York City College 1984 — 1990
BS, BUSINESS MANAGEMENT
Mercedes-Benz of San Francisco November 2014 - Present
RAB Motors / Mercedes Benz of Marin September 2008 - October 2014
Mercedes-Benz of San Francisco August 2005 - September 2008
Hendrick Automotive Group February 2005 - September 2005
Lithia Motors August 2003 - February 2005
US Army 82nd Air Ambulance 2000 - 2002
US Army January 1997 - December 1999
Skills
Customer Satisfaction, Profit, Vehicles, Automotive, Team Building, Automotive Aftermarket, Sales, Dealer Management, Warranty, Automobile, Business Planning, Customer Retention, Sales Management, Service Contract Sales, Sales Process..., automotive finance..., Negotiation, Sales Process, Dealers, Training, Reynolds, Finance, Purchasing, Parts, Gross Profit, Automotive Sales..., Continuous Improvement, Retail, F, Aftersales, Hiring, Account Management, Deal Closure, Vehicle Leasing, Automotive Repair, P&L, Sales Operations, Management, F&I, Pricing, CRM, Business Strategy, Selling Skills, Forecasting, Profit Maximization, New Business Development, Cross-functional Team..., Inventory Management, Selling, B2B
Education
Randy Brenckman Executive Development 2013 — 2014
Automotive Dealership Management Training
Heald College 2002 — 2003
Business Administration and Management, General
Verizon Wireless August 2015 - Present
Monroe Nissan July 2015 - August 2015
Hendrick Automotive Group July 2003 - March 2015
Apple November 2011 - August 2013
Walmart July 1997 - July 2003
Skills
Reynolds & Reynolds, Reynolds, Automotive, Automobile, Vehicles, Dealers, Warranty, Automotive Aftermarket, Customer Satisfaction, Customer Service, Sales, Management, Customer Retention, Account Management, CRM, Inventory Management
Education
ECPI University 2000 — 2002
Associate's Degree, Computer Hardware, Software
ECPI University
KellyOCG December 2010 - December 2014
Softeach, Inc. February 2008 - October 2010
Hendrick Automotive Group July 2008 - March 2009
RedNumbat March 2005 - November 2008
Bell Audi April 2000 - November 2002
Catapult Inc January 1995 - December 2000
Skills
Customer Service, Training, Leadership, Team Building, Business Planning, Process Improvement, Public Speaking, Management, Strategy, Team Leadership, Strategic Planning, Negotiation, Start-ups, Customer Retention, Customer Satisfaction, Microsoft Office, Sales, Software Documentation, Consulting, Online Marketing, Employee Training, Instructor-led Training, Email Marketing
Education
Elon University 1989 — 1993
BS, Business Management. Marketing
Elon University - Martha and Spencer Love School of Business
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Service Operations Specialists September 2011 - Present
Kubow Consulting, LLC. September 2011 - Present
Gwinnett Place Honda April 2010 - September 2011
Hendrick Automotive Group April 2010 - September 2011
Carland Group April 1995 - April 2010
Skills
Automotive, Customer Satisfaction, Customer Retention, Vehicles, Profit, Coaching, Dealers, Parts, Automobile, Training, Process Improvement, Continuous Improvement, Team Building, Customer Service, Retail, Sales Management, Forecasting, Dealer Management, New Business Development, Reynolds, Automotive Repair, Business Planning, Strategic Planning, Automotive Aftermarket, CRM, Warranty, Inventory Management, Automotive Parts, Tires, Vehicle Maintenance, Income Statement, Gross Profit, Automotive Electronics, Account Management, ASE Certified, Powertrain, Brake, Business Strategy, Motorsports, Employee Training, Suspension, Spare Parts, Steering, Chassis, Honda, Motors, Automotive Engineering, Fleet Management, Operations Management
Education
Kennesaw State University 1988 — 1994
English, Management
IMPORT&VINTAGE REPAIRS, INC. June 1991 - Present
Rumph's Volvo Service 1989 - June 1991
Hendrick Automotive Group September 1986 - 1989
Skills
Sailing, Sales Management, Automotive Repair, Problem Solving, Management, Project Management, Project Planning, Negotiation, Start-ups, Leadership, Strategic Planning, Marketing Strategy, Program Management, Process Improvement, Product Development, Sales
Education
Duke University 1980 — 1983
Mechanical Engineering
University of Maryland College Park
Hendrick Automotive Group December 2009 - Present
Crown Automotive June 2006 - December 2009
Crown Automotive June 2006 - December 2009
Omni Hotels December 2003 - September 2005
Holiday Inn at Patriots Point March 2002 - December 2003
Shaner Hotel Group January 2000 - March 2002
Sodexho Marriott 2000 - 2001
ARAMARK August 1997 - March 2000
aramark 1997 - 2000
Gale Research September 1992 - November 1995
Skills
CRM, Sales Operations, E-commerce, Fundraising, Convention Services, Catering, Customer Satisfaction, Sales, Inventory Management, Restaurants, Food & Beverage, Customer Service
Education
The Culinary Institute of America 1995 — 1997
AOS, Culinary Arts
Hood College 1965 — 1966
Home Ec
Ramapo Regional High School 1961 — 1965
Graduate, College Prep
Hendrick Automotive Group August 2008 - Present
Education
Keller Graduate School of Management of DeVry University 2003 — 2006
Masters; MBA, Project Management
Florida International University 1992 — 1997
Bachelor of Science, Civil Engineering
Miami Dade College 1990 — 1992
Associates of Arts, Business Administration
UMKC January 2013 - Present
Referral Financial Services, LLC. June 2010 - March 2012
Select Mortgage and Financial Services LLC July 2009 - June 2010
Leader One Financial January 2009 - July 2009
Hendrick Automotive Group January 2008 - June 2008
Skills
Mortgage Banking, Loan Origination, Refinance, Credit, Mortgage Lending, Investments, Loans, Sales, Marketing, Residential Mortgages, Strategic Financial..., Marketing Strategy, Finance, Sales Process, Lead Generation, Sales Management, Leadership
Education
College of the Ozarks 2006 — 2007
Hendrick Automotive Group March 2015 - Present
Hendrick Automotive Group March 2006 - June 2010
Skills
Automotive, Vehicles, Automobile, Lean Manufacturing, Manufacturing, Continuous Improvement, 5S, Automotive Electronics, Troubleshooting, Microsoft Office, Customer Satisfaction, Automotive Repair, Auto Detailing, Automotive Aftermarket
Education
Howard Community College
Business, Management, Marketing, and Related Support Services
coastal automotive consutling llc May 2009 - Present
Hendrick Automotive Group 1995 - 2000
CROWN AUTOMOTIVE 1975 - 1995
Skills
Customer Service, PowerPoint, English, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning
Education
Durham Technical Community College 1971 — 1973
Associate of Arts and Sciences (AAS), Accounting
Hendrick Automotive Group April 2014 - Present
Education
Jacksonville State University
Hendrick Automotive Group October 2012 - May 2013
HENDRICK'S KIA June 2010 - October 2012
Kalamazoo Valley Community College September 2007 - August 2008
OSBORNE'S GARAGE January 2008 - March 2008
Skills
Automotive Sales, Automotive Technology, Word, Outlook, Internet Explorer, Access, Excel, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Dealers, Vehicles, Automotive, Management, Automotive Engineering, Customer Satisfaction, Sales
Education
Ferris State University 2008 — 2010
Bachelor of Science, Automotive Management
Kalamazoo Valley Community College 2005 — 2008
Associate of Applied Science, Automotive Technology
Hendrick Automotive Group
Education
East Carolina University
rugs unlimited November 2004 - Present
Hendrick Automotive Group 2000 - 2004
Allison BMW 1997 - 2000
Skills
Jack of all Trades, Hardwood, Vinyl, Retail, Restoration, Carpet, Flooring, Client Development, Sales Management, Merchandising, Product Marketing, Sales Operations, Product Development, Negotiation, Interior Design, Sales, Inventory Management, Account Management, Microsoft Office, Marketing Strategy, Team Building, Sourcing, Wholesale, Microsoft Excel, Marketing, Contract Negotiation, Textiles, New Business Development, Purchasing, Advertising, Customer Service, B2B, Online Marketing, Rugs, E-commerce, Business Planning, Area Rugs
Education
De Anza College 1980 — 1981
Cupertino 1976 — 1980
Hendrick Automotive Group SERVICE CONSULTANTGREEN TREE TOYOTA1987 - 2008
LEXUS OF LOUISVILLE 1996 - 2006
SAM SWOPE AUTO GROUP 1996 - 2006
SAM SWOPE HONDA 1996 - 2006
SQUIRE BOONE CAVERNS 1987 - 2006
Education
Indiana University-Southeast 1981 — 1986
ELEMENTARY EDUCATION
Hendrick Automotive Group March 1997 - Present
Skills
Sales Management, Account Management, Sales, Team Leadership, Automobile, Sales Process, Coaching, Vehicles, Dealers, Reynolds & Reynolds, Customer Service, Negotiation, Selling, Management, New Business Development, Pricing, Automotive Aftermarket, Social Media, Dealer Management, Inventory Management, Automotive, Sales Operations, Marketing Strategy, Retail, Team Building, Direct Sales, Customer Retention, Reynolds, Customer Satisfaction, Leadership, Profit, Warranty, Operations Management, Purchasing, Cold Calling
Education
Kansas State University
Bachelor's Degree
Hendrick Chevrolet March 2014 - Present
Hendrick Automotive Group July 2013 - Present
Rick Hendrick Chevrolet November 2012 - March 2014
Rick Hendrick Chevrolet March 2009 - November 2012
Skills
Automobile, Automotive, Dealers, Profit, Dealer Management, Vehicles, Automotive Aftermarket, Customer Satisfaction, Customer Retention, Sales Process, Sales Management, Sales, Account Management, Forecasting, Sales Operations, Team Building, New Business Development, Negotiation, Retail
Education
Erskine College 2000 — 2004
Robert Half February 2015 - Present
Hendrick Automotive Group September 2014 - February 2015
CorVel Corporation April 2013 - January 2015
New York Sport and Fitness November 2011 - April 2012
Frank Publicity January 2011 - April 2011
Watkins Glen International June 2010 - August 2010
Skills
Press Releases, Marketing, Microsoft Office, Social Media, Time Management, PowerPoint
Education
Iona College 2007 — 2011
Bachelor of Arts, Public Relations; Writing; Public Relations, Publicity Campaigns, Marketing Communications
Hendrick Automotive Group September 2013 - Present
Hendrick Automotive Group July 2009 - September 2013
Dixon Hughes Goodman LLP August 2008 - April 2009
Skills
Tax, Accounting, General Ledger, Financial Reporting, Internal Controls, Research, Microsoft Office
Education
North Carolina State University 2007 — 2008
Master's degree, Accounting
Furman University 2003 — 2007
Bachelor of Arts (BA), Accounting
Gloster Furniture November 2012 - Present
Hendrick Automotive Group May 2012 - September 2012
Mark Jacobson Toyota 2011 - 2012
APAC Ballenger June 2007 - November 2010
Skills
Subcontracting, Process Scheduler, Civil Engineering, CPM Scheduling, Construction Management, Construction, Submittals
Education
Clemson University 2003 — 2007
BS, Construction Science and Management
Greenville Technical College 2004 — 2005
AS, Construction Engineering Technology
Greenville Technical College
AS, Construction Engineering Techno
Jeff Cowan's Pro Talk October 2012 - July 2013
Lookout Ford August 2011 - November 2012
Stevenson Automotive Group September 2010 - August 2011
Hendrick Automotive Group August 2000 - August 2010
CarMax 1997 - 2000
Barnes Motor and Parts 1992 - 1997
Skills
Parts, Automobile, Vehicles, Automotive, Warranty, Automotive Aftermarket, Customer Satisfaction, Profit, Tires, Service Management, Customer Retention, Automotive Repair, Motorsports, Dealers, Automotive Parts, Inventory Control, ASE Certified, Training, Automotive Engineering, Management, Inventory Management, Aftersales, Fleet Management, Dealer Management, Operations Management, Continuous Improvement, Reynolds, Selling Skills, Suspension, Brake, Purchasing, Automotive Electronics, Team Building, Spare Parts, Powertrain, Truck, Steering, Sales, Sales Process, Gross Profit, Racing, Increased Profitability, Negotiation, Pricing, Sales Operations, Dealer Operations, Income Statement, Automotive Sales..., Toyota Production System, Vehicle Maintenance
Education
East Carolina University 1991 — 1993
LOUISBURG COLLEGE 1989 — 1991
CHAPEL HILL HIGH SCHOOL
Metro Honda of Indian Trail March 2012 - Present
Hendrick Automotive Group July 2008 - March 2012
Metro Honda of Indian Trail March 2006 - July 2008
Education
NASCAR Technical Institute 2005 — 2006
Automobile/Automotive Mechanics Technology/Technician
Garrett College 1996 — 1998
Associate’s Degree, Adventure Sports
Meade Senior High 1988 — 1990
High School Diploma
Hendrick Automotive Group April 2009 - Present
Education
Hobart and William Smith Colleges
B.A., English Literature /Creative writing
Mike's Bikes January 2013 - Present
Louise Property Management Company 2002 - Present
Mike's Bikes March 2010 - January 2013
Mike's Bikes October 2011 - January 2012
Mike's Bikes March 2010 - October 2011
One East Palo Alto January 2007 - June 2007
Hendrick Automotive Group June 2005 - August 2006
Skills
Customer Service, Operations Management, Microsoft Excel, Microsoft Office, Microsoft Word, Program Management, Sales, Automotive, Supply Chain Management, Customer Satisfaction, Inventory Management, Marketing, Marketing Strategy
Education
De Anza College 2013 — 2014
Human Anatomy Physiology and Biology
San Jose State University 2004 — 2008
Bachelor of Science (BS), Business Administration and Marketing
Diablo Valley College 2001 — 2003
Associate of Arts (AA), General Studies
Hendrick Automotive Group
Skills
Vehicles, Automobile, Warranty, Customer Satisfaction, Automotive Repair, Parts, Leadership, Customer Service, Dealer Management, Dealers, Team Building, Automotive Aftermarket, Reynolds, Automotive, Customer Retention, Negotiation, Sales Management
Education
Collin County Community College
University of North Texas
Bachelor of Business Administration (B.B.A.)
Hendrick Automotive Group August 1997 - Present
Education
Elon University 1990 — 1994
Bachelor's Degree, Political Science and Government
Concord Chevrolet August 2014 - Present
Concord Mazda November 2013 - August 2014
American Income Life Insurance Company May 2013 - November 2013
Hendrick Automotive Group June 2012 - March 2013
Mercedes Benz of Walnut Creek January 2011 - April 2012
Concord Honda January 2007 - January 2011
Skills
Creative Writer, Music, Warranty, Reynolds, Brake, ASE Certified, Tires, Parts, Dealer Management, Dealers
Education
City College of San Francisco 1978 — 1979
Junipero Serra High School 1966 — 1970
Diploma, College Prep
Hendrick Automotive Group June 2014 - Present
Wells Fargo Advisors May 2014 - Present
Private August 2012 - March 2014
Verizon Wireless September 2003 - August 2012
Skills
Customer Retention, Customer Service, Sales Operations, Sales, Cold Calling, Direct Sales, Management, Sales Management, Solution Selling, Investments, Business Development, Account Management, Finance, Analysis, Sales Process, Customer Satisfaction, Microsoft Office, Marketing, Strategic Planning, New Business Development, Social Networking, Training, Team Building
Education
University of North Carolina at Charlotte 2011 — 2013
Master of Business Administration (MBA), Business, Management, Finance, and Related Support Services, 3.9 GPA
Fayetteville State University 2002 — 2006
Bachelor of Applied Science (BASc), Business and Personal/Financial Services Marketing Operations, 3.4 GPA
Hendrick Automotive Group August 2014 - Present
Skills
But Mostly Automotive..., Automobile, Automotive, Automotive Aftermarket, Dealers, Vehicles, Dealer Management, Warranty, Profit, Parts, Reynolds, Sales Management, Team Building, Sales Process, Customer Retention, Customer Satisfaction, Negotiation, Sales, Sales Operations
Education
Gulf Coast Community College
Moseley High School
Hendrick Automotive Group October 2011 - Present
Skills
Automobile, Vehicles, Automotive, Automotive Aftermarket, Customer Satisfaction
Education
Delaware Technical and Community College-Owens 2008 — 2010
Associate's Degree, Criminal Justice
University of Delaware 2006 — 2008
Finance/Economics
Hendrick Automotive Group October 2013 - February 2014
verizon Wireless November 1999 - November 2011
South Carolina Department of orrections June 1995 - July 1999
Education
East Tennessee State University 1989 — 1992
Bachelor of Science (BS), Criminology
Spartanburg Methodist College 1988 — 1989
Associate's degree, General Studies
Hendrick Automotive Group June 2012 - August 2013
Hendrick Automotive Group August 2011 - March 2012
Education
Forsyth Technical Community College 2013 — 2015
West forsyth high 2008 — 2011
Hendrick Automotive Group May 2014 - Present
Skills
Automotive, Sales, Automobile, Vehicles, Customer Satisfaction, Profit, Automotive Aftermarket, Customer Retention, Customer Service, Leadership, Team Building, Dealers, Inventory Management, Sales Process, Retail, Pricing, Parts, Warranty
Education
Johnson County Community College 2010 — 2014
Associate of Science, Automobile/Automotive Mechanics Technology/Technician
Hendrick Automotive Group Finance DirectorRick hendrick jeepNovember 1994 - December 2007
Skills
Automotive, Customer Satisfaction, Sales, Sales Management, Customer Service, Customer Retention, Vehicles, Sales Process, Negotiation, Team Building, Inventory Management, Retail, Marketing Strategy, Profit
Education
College of Charleston
Bus admin
Colllege of charleston