iPacesetters, LLC.
iPacesetters, LLC. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at iPacesetters, LLC.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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iPacesetters, LLC. Employees
Employee
Years
Job
Industry
Chelsea Boddie Chelsea Boddie's iPacesetters, LLC. Experience July 2011 - December 2011
Job Freelancer Home Based Worker
Industry Hospital & Health Care
Experience
Myself December 2014 - Present
Willowglen Academy Inc August 2014 - October 2014
Snak King July 2013 - July 2014
Lena Living Center 2012 - 2012
iPacesetters, LLC. July 2011 - December 2011
Education
Highland Community College 2011 — 2012
Certification, Nursing Assistant/Aide and Patient Care Assistant/Aide, 3.0
Freeport High School 2007 — 2011
High School Diploma, General Studies, 3.21
Myself December 2014 - Present
Willowglen Academy Inc August 2014 - October 2014
Snak King July 2013 - July 2014
Lena Living Center 2012 - 2012
iPacesetters, LLC. July 2011 - December 2011
Education
Highland Community College 2011 — 2012
Certification, Nursing Assistant/Aide and Patient Care Assistant/Aide, 3.0
Freeport High School 2007 — 2011
High School Diploma, General Studies, 3.21
Sarah Fortner Sarah Fortner's iPacesetters, LLC. Experience June 2013 - July 2013
Job Sandwich Artist at Subway
Industry Nonprofit Organization Management
Experience
Subway January 2014 - Present
Thirty-One Gifts March 2014 - August 2015
Younique Products September 2014 - May 2015
All About Care August 2013 - March 2014
iPacesetters, LLC. June 2013 - July 2013
Mapco Express July 2012 - September 2012
Shepherd Community Center May 2011 - August 2011
Dunkin Donuts May 2008 - August 2008
Skills
Public Speaking, Microsoft Office, Open Office, Organization, Event Planning, Data Entry, Time Management, Microsoft Word, Teaching, Microsoft Excel, Community Outreach, Fundraising, Customer Service, Leadership
Education
Trevecca Nazarene University 2010 — 2013
Bachelor of Science (B.S.), Social Justice
Subway January 2014 - Present
Thirty-One Gifts March 2014 - August 2015
Younique Products September 2014 - May 2015
All About Care August 2013 - March 2014
iPacesetters, LLC. June 2013 - July 2013
Mapco Express July 2012 - September 2012
Shepherd Community Center May 2011 - August 2011
Dunkin Donuts May 2008 - August 2008
Skills
Public Speaking, Microsoft Office, Open Office, Organization, Event Planning, Data Entry, Time Management, Microsoft Word, Teaching, Microsoft Excel, Community Outreach, Fundraising, Customer Service, Leadership
Education
Trevecca Nazarene University 2010 — 2013
Bachelor of Science (B.S.), Social Justice
Jessica LeBrun's iPacesetters, LLC. Experience December 2006 - Present
Job Marketing Manager
Industry Graphic Design
Experience
iPacesetters, LLC. December 2006 - Present
Skills
Email Marketing, Lead Generation, Online Advertising, Social Media Marketing, Advertising, Digital Marketing, Online Marketing, Marketing, Marketing Strategy, Social Media, Account Management, Web Design, Web Development, Web Services, Graphic Design, PPC
Education
Southwest Florida College 2007 — 2009
Graphic Design
Bluefield State College 2004 — 2006
Business Management
iPacesetters, LLC. December 2006 - Present
Skills
Email Marketing, Lead Generation, Online Advertising, Social Media Marketing, Advertising, Digital Marketing, Online Marketing, Marketing, Marketing Strategy, Social Media, Account Management, Web Design, Web Development, Web Services, Graphic Design, PPC
Education
Southwest Florida College 2007 — 2009
Graphic Design
Bluefield State College 2004 — 2006
Business Management
Colin Yee Colin Yee's iPacesetters, LLC. Experience September 2010 - February 2011
Job Sears Home Improvement Associate at Sears Home Improvement Products
Industry Marketing and Advertising
Experience
Sears Home Improvement Products March 2011 - Present
Certified Benz and Beemer 2013 - 2013
iPacesetters, LLC. September 2010 - February 2011
Burger King Corporation September 2008 - May 2009
Skills
Marketing, Advertising, Marketing Strategy, Direct Marketing, Sales, New Business Development, B2B, Sales Management, Online Advertising, Social Media Marketing, Customer Service, Marketing Communications, Budgets, Microsoft Office, Email Marketing, Market Planning, Lead Generation, Trade Shows, Account Management, Strategic Planning, Personal Income Tax..., Advanced Knowledge of..., Experience conducting..., Recruiting, Social Media, Social Networking
Education
Arizona State University 2010 — 2015
Dual Bachelors of Science, Major in Accounting and Marketing with a minor in Spanish, Junior
Mesa Community College 2009 — 2010
Rio Salado College 2008 — 2009
Student Choice Highschool 2006 — 2008
High School Diploma
Sears Home Improvement Products March 2011 - Present
Certified Benz and Beemer 2013 - 2013
iPacesetters, LLC. September 2010 - February 2011
Burger King Corporation September 2008 - May 2009
Skills
Marketing, Advertising, Marketing Strategy, Direct Marketing, Sales, New Business Development, B2B, Sales Management, Online Advertising, Social Media Marketing, Customer Service, Marketing Communications, Budgets, Microsoft Office, Email Marketing, Market Planning, Lead Generation, Trade Shows, Account Management, Strategic Planning, Personal Income Tax..., Advanced Knowledge of..., Experience conducting..., Recruiting, Social Media, Social Networking
Education
Arizona State University 2010 — 2015
Dual Bachelors of Science, Major in Accounting and Marketing with a minor in Spanish, Junior
Mesa Community College 2009 — 2010
Rio Salado College 2008 — 2009
Student Choice Highschool 2006 — 2008
High School Diploma
Scott Rhoda Scott Rhoda's iPacesetters, LLC. Experience April 2014 - Present
Job telemarketing at iPacesetters, LLC.
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. April 2014 - Present
Cotter & Co. February 1995 - November 1998
A.D.O.C. March 1989 - November 1995
Skills
welding/graphic..., Customer Satisfaction, Customer Service, Call Centers, BPO, Customer Experience, Outsourcing, Customer Retention, Workforce Management, Team Management, Contact Centers, CRM, Account Management, Vendor Management
Education
Rio Salado College/Central Arizona College/Pima Community College 1982 — 2014
Associate's degree/Multiple Certifications, Business Administration and Management, General/Computer Repair
Rio Salado College 2000 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services & Computer Technology
iPacesetters, LLC. April 2014 - Present
Cotter & Co. February 1995 - November 1998
A.D.O.C. March 1989 - November 1995
Skills
welding/graphic..., Customer Satisfaction, Customer Service, Call Centers, BPO, Customer Experience, Outsourcing, Customer Retention, Workforce Management, Team Management, Contact Centers, CRM, Account Management, Vendor Management
Education
Rio Salado College/Central Arizona College/Pima Community College 1982 — 2014
Associate's degree/Multiple Certifications, Business Administration and Management, General/Computer Repair
Rio Salado College 2000 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services & Computer Technology
Mary Lou Emmerich Mary Lou Emmerich's iPacesetters, LLC. Experience February 2011 - March 2012
Job Co Founder at Colorado Relocation Professionals, LLC
Industry Real Estate
Experience
Colorado Relocation Professionals, LLC May 2012 - Present
iPacesetters, LLC. February 2011 - March 2012
Reed Business Information, a division of Reed Elsevier Inc. March 2005 - July 2010
Reed Business Information September 2002 - March 2005
Reed Business Information September 2001 - September 2002
DL Teter, Ph.D & Associates, Inc. August 1997 - February 2001
Skills
Account Management, Project Management, Contract Negotiation, Marketing, Process Improvement, Budgets, Team Building, Marketing Strategy, Direct Mail, Publishing, New Business Development, Customer Service, Management, Vendor Management, B2B, Database Administration, Lead Generation, Training, Database Marketing, CRM, Email Marketing, Web Analytics, Online Advertising, Online Marketing, Customer Acquisition, Forecasting, Direct Marketing, Salesforce.com, Strategy, Customer Retention, Data Analysis, Social Media Marketing
Education
The University of Akron
Applied Science, Office Management; Business
Colorado Relocation Professionals, LLC May 2012 - Present
iPacesetters, LLC. February 2011 - March 2012
Reed Business Information, a division of Reed Elsevier Inc. March 2005 - July 2010
Reed Business Information September 2002 - March 2005
Reed Business Information September 2001 - September 2002
DL Teter, Ph.D & Associates, Inc. August 1997 - February 2001
Skills
Account Management, Project Management, Contract Negotiation, Marketing, Process Improvement, Budgets, Team Building, Marketing Strategy, Direct Mail, Publishing, New Business Development, Customer Service, Management, Vendor Management, B2B, Database Administration, Lead Generation, Training, Database Marketing, CRM, Email Marketing, Web Analytics, Online Advertising, Online Marketing, Customer Acquisition, Forecasting, Direct Marketing, Salesforce.com, Strategy, Customer Retention, Data Analysis, Social Media Marketing
Education
The University of Akron
Applied Science, Office Management; Business
Michelle Whiteley's iPacesetters, LLC. Experience August 2014 - October 2014
Job Pharmacy Technician
Industry Pharmaceuticals
Experience
Walmart Neighborhood Market May 2015 - Present
US Navy Reserves September 2002 - Present
The Cheesecake Factory December 2014 - May 2015
iPacesetters, LLC. August 2014 - October 2014
US Navy September 2002 - April 2014
QuikTrip April 2004 - January 2006
US Navy May 1999 - September 2001
US Navy September 1997 - May 1999
Skills
DoD, Force Protection, Military, Military Experience, Military Operations, National Security, Navy, Security Clearance, Military Training, Leadership, Personnel Supervision, Readiness, Active DoD Secret..., Weapons Handling, Government, Marksmanship, Weapons, Organizational..., Supervisory Experience, Counterterrorism, First Aid, Critical Thinking, Personnel Management, Technical Writing, Data Entry, Exercises, Briefing
Education
Tulsa Community College 2004 — 2009
Associates, Liberal Arts and Sciences/Liberal Studies
University of Oklahoma College of Liberal Studies
Bachelor of Arts (B.A.), Lifespan Care Administration
Walmart Neighborhood Market May 2015 - Present
US Navy Reserves September 2002 - Present
The Cheesecake Factory December 2014 - May 2015
iPacesetters, LLC. August 2014 - October 2014
US Navy September 2002 - April 2014
QuikTrip April 2004 - January 2006
US Navy May 1999 - September 2001
US Navy September 1997 - May 1999
Skills
DoD, Force Protection, Military, Military Experience, Military Operations, National Security, Navy, Security Clearance, Military Training, Leadership, Personnel Supervision, Readiness, Active DoD Secret..., Weapons Handling, Government, Marksmanship, Weapons, Organizational..., Supervisory Experience, Counterterrorism, First Aid, Critical Thinking, Personnel Management, Technical Writing, Data Entry, Exercises, Briefing
Education
Tulsa Community College 2004 — 2009
Associates, Liberal Arts and Sciences/Liberal Studies
University of Oklahoma College of Liberal Studies
Bachelor of Arts (B.A.), Lifespan Care Administration
Tyrone Riddle's iPacesetters, LLC. Experience November 2013 - January 2014
Job Student at Northeastern State University
Industry Computer Networking
Experience
Nabisco Biscuit Company RepiPacesetters, LLC.March 2014 - Present
AT&T January 2014 - Present
iPacesetters, LLC. November 2013 - January 2014
Latshaw Drilling January 2013 - December 2013
Kraft Foods Group January 2008 - March 2010
Skills
PowerPoint, Phone Etiquette, Event Planning, Microsoft Excel, Time Management, Microsoft Word, Teamwork, Outlook, Microsoft Office, Human Resources, Fundraising, Supervisory Skills, Customer Satisfaction, Merchandising, Call Centers, Networking, Access
Education
Paris jr college 2012 — 2013
Computer Technology/Computer Systems Technology
Connors State College 2009 — 2009
Northeastern State University 2008 — 2009
mcalester ok
mcalester ok
Nabisco Biscuit Company RepiPacesetters, LLC.March 2014 - Present
AT&T January 2014 - Present
iPacesetters, LLC. November 2013 - January 2014
Latshaw Drilling January 2013 - December 2013
Kraft Foods Group January 2008 - March 2010
Skills
PowerPoint, Phone Etiquette, Event Planning, Microsoft Excel, Time Management, Microsoft Word, Teamwork, Outlook, Microsoft Office, Human Resources, Fundraising, Supervisory Skills, Customer Satisfaction, Merchandising, Call Centers, Networking, Access
Education
Paris jr college 2012 — 2013
Computer Technology/Computer Systems Technology
Connors State College 2009 — 2009
Northeastern State University 2008 — 2009
mcalester ok
mcalester ok
Ace Turner Ace Turner's iPacesetters, LLC. Experience October 2012 - February 2013
Job Experienced Sales and Tech Support Agent
Industry Telecommunications
Experience
iPacesetters, LLC. October 2012 - February 2013
ASAP Staffing February 2011 - November 2011
Stream Global Services May 2010 - November 2010
Skills
Retail, Customer Satisfaction, Sales, Technical Support, Computer-savvy, Telecommunications, Cashiering, Tech-savvy
Education
University of Phoenix 2008 — 2008
Westwood High School 2001 — 2005
High School Department
iPacesetters, LLC. October 2012 - February 2013
ASAP Staffing February 2011 - November 2011
Stream Global Services May 2010 - November 2010
Skills
Retail, Customer Satisfaction, Sales, Technical Support, Computer-savvy, Telecommunications, Cashiering, Tech-savvy
Education
University of Phoenix 2008 — 2008
Westwood High School 2001 — 2005
High School Department
Bryant Richardson's iPacesetters, LLC. Experience 2014 - Present
Job Call Center Executive | High Performance Leader | Customer Experience | BPO Services | Teleservices | Bryant Richardson
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. 2014 - Present
Convergys 2012 - 2014
Integrated Quality Technologies, Inc. 2010 - 2011
Citi Cards 2004 - 2010
RMH Teleservices, Inc. 2001 - 2004
RMH Teleservices, Inc. 1999 - 2001
Guaranteed Marketing Solutions, Inc. 1998 - 1999
TeleQuest Teleservices, Inc. (now Aegis Global) 1994 - 1998
EBA, Inc. (now Aegis Global) 1990 - 1994
Skills
Outsourcing, Vendor Management, CRM, Call Centers, Customer Experience, Process Improvement, BPO, Strategy, Customer Satisfaction, Leadership, P&L Management, Customer Retention, Program Management, Performance Management, Management, Contact Centers, Call Center, Strategic Planning, Change Management, Start-ups, Executive Management, Workforce Management, Project Management, Direct Marketing, Employee Engagement, Offshoring, Talent Management, Selling, B2B, Continuous Improvement, Quality Management, Budgets, B2C, Business Continuity, Database Marketing, Technical Support, Brand Loyalty, Call Center Development, Budget Management, Call Center Leadership, Customer Engagement, Customer Service..., Multi-Site Operations, Net Promoter Score, Technology Leadership, Teleservices, Supplier Evaluation, Sales Management, Sales Operations, Sales
Education
University of Texas at Arlington 1987 — 1990
Bachelor of Science, Information Systems, College of Business Administration
San Diego State University-California State University
College of Business Administration
iPacesetters, LLC. 2014 - Present
Convergys 2012 - 2014
Integrated Quality Technologies, Inc. 2010 - 2011
Citi Cards 2004 - 2010
RMH Teleservices, Inc. 2001 - 2004
RMH Teleservices, Inc. 1999 - 2001
Guaranteed Marketing Solutions, Inc. 1998 - 1999
TeleQuest Teleservices, Inc. (now Aegis Global) 1994 - 1998
EBA, Inc. (now Aegis Global) 1990 - 1994
Skills
Outsourcing, Vendor Management, CRM, Call Centers, Customer Experience, Process Improvement, BPO, Strategy, Customer Satisfaction, Leadership, P&L Management, Customer Retention, Program Management, Performance Management, Management, Contact Centers, Call Center, Strategic Planning, Change Management, Start-ups, Executive Management, Workforce Management, Project Management, Direct Marketing, Employee Engagement, Offshoring, Talent Management, Selling, B2B, Continuous Improvement, Quality Management, Budgets, B2C, Business Continuity, Database Marketing, Technical Support, Brand Loyalty, Call Center Development, Budget Management, Call Center Leadership, Customer Engagement, Customer Service..., Multi-Site Operations, Net Promoter Score, Technology Leadership, Teleservices, Supplier Evaluation, Sales Management, Sales Operations, Sales
Education
University of Texas at Arlington 1987 — 1990
Bachelor of Science, Information Systems, College of Business Administration
San Diego State University-California State University
College of Business Administration
Steven Ehrlich Steven Ehrlich's iPacesetters, LLC. Experience July 2012 - May 2014
Job Dispatcher at Advanced Project Solutions
Industry Telecommunications
Experience
Advanced Project Solutions (APS) May 2015 - Present
Time Warner Cable July 2014 - April 2015
iPacesetters, LLC. July 2012 - May 2014
Walmart June 2012 - February 2013
University of Wisconsin - Whitewater September 2008 - November 2011
Skills
Oral & Written..., Leadership, Team-oriented, Organization, Proficient Typing Skills, Microsoft Office, Conflict Resolution, Sales, Customer Service, Process Scheduler, Data Entry, Teamwork
Education
UW-Whitewater 2007 — 2011
Bachelor of Arts (B.A.), Sociology with an emphasis on Criminal Justice
Macquarie University 2010 — 2010
Advanced Project Solutions (APS) May 2015 - Present
Time Warner Cable July 2014 - April 2015
iPacesetters, LLC. July 2012 - May 2014
Walmart June 2012 - February 2013
University of Wisconsin - Whitewater September 2008 - November 2011
Skills
Oral & Written..., Leadership, Team-oriented, Organization, Proficient Typing Skills, Microsoft Office, Conflict Resolution, Sales, Customer Service, Process Scheduler, Data Entry, Teamwork
Education
UW-Whitewater 2007 — 2011
Bachelor of Arts (B.A.), Sociology with an emphasis on Criminal Justice
Macquarie University 2010 — 2010
Valerie Downs Valerie Downs's iPacesetters, LLC. Experience April 2009 - Present
Job Operations Manager
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. April 2009 - Present
Chevrolet Roadside Assistance 2007 - 2008
Albertsons 1995 - 2004
Skills
Call Centers, Workforce Management, Outsourcing, Telemarketing, Contact Centers, Inbound Marketing, Team Management, Customer Experience
Education
Grand Canyon University 2013 — 2015
Bachelor of Science (BS), Business Management
Ashford University 2011 — 2013
Associate of Arts (AA), Organizational Management, 3.33
iPacesetters, LLC. April 2009 - Present
Chevrolet Roadside Assistance 2007 - 2008
Albertsons 1995 - 2004
Skills
Call Centers, Workforce Management, Outsourcing, Telemarketing, Contact Centers, Inbound Marketing, Team Management, Customer Experience
Education
Grand Canyon University 2013 — 2015
Bachelor of Science (BS), Business Management
Ashford University 2011 — 2013
Associate of Arts (AA), Organizational Management, 3.33
Jake Meyer's iPacesetters, LLC. Experience June 2013 - August 2013
Job Student at Northern Illinois University
Industry Market Research
Experience
Proto-Cutter, Inc. May 2015 - Present
Grande Cheese Company June 2014 - August 2014
iPacesetters, LLC. June 2013 - August 2013
Skills
Sales, Advertising, Team Leadership, Marketing, Microsoft Office, Work Ethic, Photoshop, Graphic Design, Art, Time Management, Teamwork, Social Networking, Event Planning, Public Speaking, Facebook, Management, Research
Education
Northern Illinois University 2012 — 2016
Bachelor of Science (B.S.), Marketing, GPA: 3.03 / 4.00
Northern Illinois University 2012 — 2016
Minor Degree, Art/Art Studies, General
Dakota High School 2008 — 2012
General Equivalency Degree / Diploma, GPA: 3.36 / 4.00
Proto-Cutter, Inc. May 2015 - Present
Grande Cheese Company June 2014 - August 2014
iPacesetters, LLC. June 2013 - August 2013
Skills
Sales, Advertising, Team Leadership, Marketing, Microsoft Office, Work Ethic, Photoshop, Graphic Design, Art, Time Management, Teamwork, Social Networking, Event Planning, Public Speaking, Facebook, Management, Research
Education
Northern Illinois University 2012 — 2016
Bachelor of Science (B.S.), Marketing, GPA: 3.03 / 4.00
Northern Illinois University 2012 — 2016
Minor Degree, Art/Art Studies, General
Dakota High School 2008 — 2012
General Equivalency Degree / Diploma, GPA: 3.36 / 4.00
Brent Hunt Brent Hunt's iPacesetters, LLC. Experience October 2013 - December 2013
Job Cook at CBM
Industry Food & Beverages
Experience
Duluth Trading Company April 2014 - Present
CBM January 2014 - Present
iPacesetters, LLC. October 2013 - December 2013
Jack Link's Beef Jerky February 2013 - July 2013
Skills
Customer Service, Cashiering, Factory, Market Research, Assisting Others, Grounds Management, Painting, Nursing Homes, Nursery, Kitchen, Cooking, Retail, Store Management, Teamwork, Housekeeping, Janitorial, Food Service, Hygiene, Food, Food Safety, Baking, Food Preparation, Inventory, Food Industry, Fast-paced, Recipes, Data Entry, Learning Quickly, Bakery, Sanitation, Food Processing, Ingredients, Gourmet, Food Quality, Bartending, Inventory Control, Friendly Personality, Food, Cash Register, Dependable Team Player, Highly Ambitious, Grill, Enjoy Working with..., Order Fulfillment, Phone Etiquette, Energetic team player, Committed to..., Menu Development
Education
Blackhawk Technical College 2014 — 2016
Medicine
Boscobel high 1990 — 1996
Duluth Trading Company April 2014 - Present
CBM January 2014 - Present
iPacesetters, LLC. October 2013 - December 2013
Jack Link's Beef Jerky February 2013 - July 2013
Skills
Customer Service, Cashiering, Factory, Market Research, Assisting Others, Grounds Management, Painting, Nursing Homes, Nursery, Kitchen, Cooking, Retail, Store Management, Teamwork, Housekeeping, Janitorial, Food Service, Hygiene, Food, Food Safety, Baking, Food Preparation, Inventory, Food Industry, Fast-paced, Recipes, Data Entry, Learning Quickly, Bakery, Sanitation, Food Processing, Ingredients, Gourmet, Food Quality, Bartending, Inventory Control, Friendly Personality, Food, Cash Register, Dependable Team Player, Highly Ambitious, Grill, Enjoy Working with..., Order Fulfillment, Phone Etiquette, Energetic team player, Committed to..., Menu Development
Education
Blackhawk Technical College 2014 — 2016
Medicine
Boscobel high 1990 — 1996
Rebecca Kyriacou's iPacesetters, LLC. Experience 2012 - Present
Job Controller
Industry Accounting
Experience
iPacesetters, LLC. 2012 - Present
American Institutes Holdings, Inc May 2010 - June 2012
Crane Co. April 2010 - May 2010
Maier,Markey & Justic LLP April 2008 - November 2009
Lewis, Birch, & Ricardo LLC July 2007 - April 2008
Morgan Stanley September 2005 - July 2007
Skills
Month End Close, Monthly Reporting, Financial Analysis, Financial Reporting, Cash Management, Cash Flow, Auditing, Audit Support, Corporate Finance, Budget Analysis, Financial Forecasting, Year End Close, Fixed Assets, General Ledger..., Depreciation, General Ledger..., Fixed Asset Management, Full Cycle Accounting, Accounts Payable, Revenue Recognition, Revenue Modeling, Intercompany..., Consolidated Financial..., Account Reconciliation, Financial Statements, Accounting, Great Plains Software, Pivot Tables, Payroll, US GAAP, Corporate Tax, CPA, Sarbanes-Oxley Act, Budgets, Sales Tax, Monthly Close, Access, Essbase, Financial Accounting, Preparation, Tax Accounting, Cost Accounting, External Audit, Balance Sheet, JD Edwards, Analysis, Accruals, GAAP, Internal Controls, Finance
Education
Dominican College of Blauvelt 2002 — 2004
BA, Accounting
Rockland Community College 1999 — 2001
AS, Business Administration and Accounting
iPacesetters, LLC. 2012 - Present
American Institutes Holdings, Inc May 2010 - June 2012
Crane Co. April 2010 - May 2010
Maier,Markey & Justic LLP April 2008 - November 2009
Lewis, Birch, & Ricardo LLC July 2007 - April 2008
Morgan Stanley September 2005 - July 2007
Skills
Month End Close, Monthly Reporting, Financial Analysis, Financial Reporting, Cash Management, Cash Flow, Auditing, Audit Support, Corporate Finance, Budget Analysis, Financial Forecasting, Year End Close, Fixed Assets, General Ledger..., Depreciation, General Ledger..., Fixed Asset Management, Full Cycle Accounting, Accounts Payable, Revenue Recognition, Revenue Modeling, Intercompany..., Consolidated Financial..., Account Reconciliation, Financial Statements, Accounting, Great Plains Software, Pivot Tables, Payroll, US GAAP, Corporate Tax, CPA, Sarbanes-Oxley Act, Budgets, Sales Tax, Monthly Close, Access, Essbase, Financial Accounting, Preparation, Tax Accounting, Cost Accounting, External Audit, Balance Sheet, JD Edwards, Analysis, Accruals, GAAP, Internal Controls, Finance
Education
Dominican College of Blauvelt 2002 — 2004
BA, Accounting
Rockland Community College 1999 — 2001
AS, Business Administration and Accounting
Josh Oudeh Josh Oudeh's iPacesetters, LLC. Experience June 2010 - August 2013
Job Operations Coordinator at Innovative Solutions Unlimited LLC
Industry Electrical/Electronic Manufacturing
Experience
Innovative Solutions Unlimited LLC November 2014 - Present
TLK Group, LLC October 2013 - November 2014
iPacesetters, LLC. June 2010 - August 2013
CDG Management September 2008 - January 2010
CDG Management February 2007 - September 2008
CDG Management June 2005 - February 2007
CDG Management November 2004 - June 2005
Skills
Employee Relations, Operations Management, Leadership, Management, Sales, Call Centers, CRM, Outsourcing, Strategic Planning, Team Building, Vendor Management, Training, Performance Management, Account Management, Budgets, Business Development, Business Process..., Change Management, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Employee Training, Forecasting, Telecommunications, Team Leadership, Talent Management, Talent Acquisition, Strategy, Security, Recruiting, Project Management, Program Management, Process Improvement, Organizational..., Human Resources, Lead Generation, New Business Development
Education
Ohio University 2002 — 2006
Business Management
Collins Career Center 2000 — 2001
2 year certification, Business
Innovative Solutions Unlimited LLC November 2014 - Present
TLK Group, LLC October 2013 - November 2014
iPacesetters, LLC. June 2010 - August 2013
CDG Management September 2008 - January 2010
CDG Management February 2007 - September 2008
CDG Management June 2005 - February 2007
CDG Management November 2004 - June 2005
Skills
Employee Relations, Operations Management, Leadership, Management, Sales, Call Centers, CRM, Outsourcing, Strategic Planning, Team Building, Vendor Management, Training, Performance Management, Account Management, Budgets, Business Development, Business Process..., Change Management, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Employee Training, Forecasting, Telecommunications, Team Leadership, Talent Management, Talent Acquisition, Strategy, Security, Recruiting, Project Management, Program Management, Process Improvement, Organizational..., Human Resources, Lead Generation, New Business Development
Education
Ohio University 2002 — 2006
Business Management
Collins Career Center 2000 — 2001
2 year certification, Business
Clinton Close Clinton Close's iPacesetters, LLC. Experience July 2008 - Present
Job Teleconnections Services Operation Center Manager
Industry Telecommunications
Experience
iPacesetters, LLC. July 2008 - Present
Alltel 2007 - 2008
Dobson Communications 2005 - 2007
AT&T Mobility 2004 - 2005
Skills
Adobe Creative Suite, Autodesk, Web Design, B2B, Customer Satisfaction, Account Management, Sales Management, Call Center, Microsoft Excel, Revenue Analysis
Education
Moore Norman Technology Center 2011 — 2011
Certification, Web Page, Digital/Multimedia and Information Resources Design
ITT Technical Institute-Oklahoma City 2008 — 2009
Associate Of Science, CDD
Oklahoma City Community College 2006 — 2008
None, Bioinformatics
iPacesetters, LLC. July 2008 - Present
Alltel 2007 - 2008
Dobson Communications 2005 - 2007
AT&T Mobility 2004 - 2005
Skills
Adobe Creative Suite, Autodesk, Web Design, B2B, Customer Satisfaction, Account Management, Sales Management, Call Center, Microsoft Excel, Revenue Analysis
Education
Moore Norman Technology Center 2011 — 2011
Certification, Web Page, Digital/Multimedia and Information Resources Design
ITT Technical Institute-Oklahoma City 2008 — 2009
Associate Of Science, CDD
Oklahoma City Community College 2006 — 2008
None, Bioinformatics
Benjamin S. Ryp, CFE Benjamin S. Ryp, CFE's iPacesetters, LLC. Experience January 2013 - March 2013
Job Accountant at All My Children Daycare & Nursery School
Industry Accounting
Experience
All My Children Daycare & Nursery School June 2014 - Present
Independent Consultant October 2010 - June 2015
iPacesetters, LLC. January 2013 - March 2013
Japan Tobacco International March 2012 - September 2012
Business Licenses, LLC May 2007 - November 2008
CVS Caremark Corporation March 2006 - April 2007
FHATODAY.com August 2004 - February 2005
Real Estate Mortgage Network September 2001 - June 2004
Skills
Auditing, Accounting, QuickBooks, Financial Statements, Financial Reporting, Accounts Receivable, Analysis, Financial Accounting, Accounts Payable, Payroll, Bookkeeping, Finance, Income Tax, Forecasting, Access, Microsoft Excel, Account Reconciliation, Microsoft Word, Financial Analysis, PowerPoint, Microsoft Office, Fund EZ, Not for Profit
Education
Excelsior College 2010 — 2012
BS, Accounting, 3.6 (3.7 in Accounting)
All My Children Daycare & Nursery School June 2014 - Present
Independent Consultant October 2010 - June 2015
iPacesetters, LLC. January 2013 - March 2013
Japan Tobacco International March 2012 - September 2012
Business Licenses, LLC May 2007 - November 2008
CVS Caremark Corporation March 2006 - April 2007
FHATODAY.com August 2004 - February 2005
Real Estate Mortgage Network September 2001 - June 2004
Skills
Auditing, Accounting, QuickBooks, Financial Statements, Financial Reporting, Accounts Receivable, Analysis, Financial Accounting, Accounts Payable, Payroll, Bookkeeping, Finance, Income Tax, Forecasting, Access, Microsoft Excel, Account Reconciliation, Microsoft Word, Financial Analysis, PowerPoint, Microsoft Office, Fund EZ, Not for Profit
Education
Excelsior College 2010 — 2012
BS, Accounting, 3.6 (3.7 in Accounting)
Tito Nevo's iPacesetters, LLC. Experience February 2013 - July 2013
Job MC Corporate Trademarketing at LG Electronics
Industry Marketing and Advertising
Experience
LG Electronics November 2014 - Present
Google September 2014 - November 2014
Google GT TIGUA July 2014 - November 2014
Enactus Guatemala August 2013 - July 2014
iPacesetters, LLC. February 2013 - July 2013
1 2 1 Direct Response April 2010 - January 2013
AIG - La Seguridad de Centroamerica April 2008 - February 2009
Varcom, S.A. June 2007 - April 2008
Skills
Microsoft Office, CRM, Digital Marketing, Online Advertising, BTL Activations, Point of Purchase, Trade Promotions, Social Media Marketing, Marketing, Google Apps, Chrome OS, Google Chrome, Android, Google Drive, Google Docs, Telemarketing, Sales, Call Center, Recruiting, SEO, Customer Service, Employee Relations, Gaming Industry, IT Operations, SMO, Graphic Design, Backup Solutions, Evangelism, Technical Support, Computer Hardware, Computer Maintenance, Backup & Restore, Technology, Microsoft Technologies
Education
Universidad Mariano Gálvez 2008 — 2014
Licentiate degree, Marketing/Marketing Management, General
LG Electronics November 2014 - Present
Google September 2014 - November 2014
Google GT TIGUA July 2014 - November 2014
Enactus Guatemala August 2013 - July 2014
iPacesetters, LLC. February 2013 - July 2013
1 2 1 Direct Response April 2010 - January 2013
AIG - La Seguridad de Centroamerica April 2008 - February 2009
Varcom, S.A. June 2007 - April 2008
Skills
Microsoft Office, CRM, Digital Marketing, Online Advertising, BTL Activations, Point of Purchase, Trade Promotions, Social Media Marketing, Marketing, Google Apps, Chrome OS, Google Chrome, Android, Google Drive, Google Docs, Telemarketing, Sales, Call Center, Recruiting, SEO, Customer Service, Employee Relations, Gaming Industry, IT Operations, SMO, Graphic Design, Backup Solutions, Evangelism, Technical Support, Computer Hardware, Computer Maintenance, Backup & Restore, Technology, Microsoft Technologies
Education
Universidad Mariano Gálvez 2008 — 2014
Licentiate degree, Marketing/Marketing Management, General
khaylah Biggs khaylah Biggs's iPacesetters, LLC. Experience February 2012 - May 2012
Job student willing to learn
Industry Online Media
Experience
n/a January 2005 - April 2014
iPacesetters, LLC. February 2012 - May 2012
Education
Western Technical College 2014 — 2016
Associate's Degree, undecided
Chippewa Valley Technical College 2012 — 2013
Associate's Degree, undecided
n/a January 2005 - April 2014
iPacesetters, LLC. February 2012 - May 2012
Education
Western Technical College 2014 — 2016
Associate's Degree, undecided
Chippewa Valley Technical College 2012 — 2013
Associate's Degree, undecided
Allison Novara Allison Novara's iPacesetters, LLC. Experience 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. 2013 - Present
Education
Southwest Wisconsin Technical College 2010 — 2013
Associate's degree, Human Services, General
Waterford Union high school
iPacesetters, LLC. 2013 - Present
Education
Southwest Wisconsin Technical College 2010 — 2013
Associate's degree, Human Services, General
Waterford Union high school
Jolie Graf Jolie Graf's iPacesetters, LLC. Experience August 2013 - February 2014
Job Revenue Agent at WI Department of Revenue
Industry Accounting
Experience
WI Department of Revenue February 2014 - Present
iPacesetters, LLC. August 2013 - February 2014
Opportunities, Inc. August 2013 - January 2014
Kelly Services September 2011 - October 2011
L&R DISTRIBUTORS June 2011 - September 2011
Accounting Aid Society February 2006 - April 2008
Henry Ford Community College, Registrar's Office 2006 - 2006
PPD Development LP November 2004 - January 2005
EMD Biosciences, Novagen 2001 - 2004
Shopko 1999 - 2001
Skills
QuickBooks, Accounting, Accounts Payable, Microsoft Excel, Payroll, Customer Service, Accounts Receivable, Microsoft Office, Team Building, Auditing, Bookkeeping, General Ledger, Budgets, Invoicing, Financial Reporting, Finance, GAAP, Microsoft Word, Access, Public Speaking, Sarbanes-Oxley Act, Journal Entries, Cost Accounting, Research, Outlook, Tax, Account Reconciliation, PowerPoint, Problem Solving, Non-profits, Inventory Management, Event Planning, Internal Audit, Financial Accounting, Tax Preparation, Cash Flow, SOX, Word, Excel, Budgeting, Audit, Customer Relations, Financial Planning, Writing, Data Analysis, Documentation, Purchasing, Scheduling, Financial Analysis
Education
Wayne State University 2007 — 2009
Master of Science, Accounting
Henry Ford Community College 2005 — 2006
Associate degree, Accounting
Lawrence University 1994 — 1996
Bachelor of Arts, Biology
Northville HS 1989 — 1992
WI Department of Revenue February 2014 - Present
iPacesetters, LLC. August 2013 - February 2014
Opportunities, Inc. August 2013 - January 2014
Kelly Services September 2011 - October 2011
L&R DISTRIBUTORS June 2011 - September 2011
Accounting Aid Society February 2006 - April 2008
Henry Ford Community College, Registrar's Office 2006 - 2006
PPD Development LP November 2004 - January 2005
EMD Biosciences, Novagen 2001 - 2004
Shopko 1999 - 2001
Skills
QuickBooks, Accounting, Accounts Payable, Microsoft Excel, Payroll, Customer Service, Accounts Receivable, Microsoft Office, Team Building, Auditing, Bookkeeping, General Ledger, Budgets, Invoicing, Financial Reporting, Finance, GAAP, Microsoft Word, Access, Public Speaking, Sarbanes-Oxley Act, Journal Entries, Cost Accounting, Research, Outlook, Tax, Account Reconciliation, PowerPoint, Problem Solving, Non-profits, Inventory Management, Event Planning, Internal Audit, Financial Accounting, Tax Preparation, Cash Flow, SOX, Word, Excel, Budgeting, Audit, Customer Relations, Financial Planning, Writing, Data Analysis, Documentation, Purchasing, Scheduling, Financial Analysis
Education
Wayne State University 2007 — 2009
Master of Science, Accounting
Henry Ford Community College 2005 — 2006
Associate degree, Accounting
Lawrence University 1994 — 1996
Bachelor of Arts, Biology
Northville HS 1989 — 1992
Juliet Hunyadi Juliet Hunyadi's iPacesetters, LLC. Experience August 2013 - Present
Job Manager, Billing and A/R at iPacesetters, LLC.
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. August 2013 - Present
iPacesetters, LLC. 2013 - Present
William Grant & Sons October 2012 - June 2013
United Water March 2011 - March 2012
Konica Minolta Business Solutions September 2007 - January 2009
Hartz Mountain Corporation June 2007 - September 2007
Solomon-Page Group LLC June 2004 - October 2006
Creditek LLC January 2002 - July 2003
Hillcrest Garden Inc June 1999 - January 2002
CBS Corporation December 1991 - January 1995
Skills
Accounts Payable, Call Centers, Sourcing, Analysis, MIS, Access, Process Improvement, Accounting, Talent Acquisition, Leadership, Training, Applicant Tracking..., Internal Audit, Human Resources, Accounts Receivable, Invoicing, Management, Customer Service, Account Reconciliation
Education
Berkeley College
A.A.S, Business Administration, Business Management
Berkeley College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
iPacesetters, LLC. August 2013 - Present
iPacesetters, LLC. 2013 - Present
William Grant & Sons October 2012 - June 2013
United Water March 2011 - March 2012
Konica Minolta Business Solutions September 2007 - January 2009
Hartz Mountain Corporation June 2007 - September 2007
Solomon-Page Group LLC June 2004 - October 2006
Creditek LLC January 2002 - July 2003
Hillcrest Garden Inc June 1999 - January 2002
CBS Corporation December 1991 - January 1995
Skills
Accounts Payable, Call Centers, Sourcing, Analysis, MIS, Access, Process Improvement, Accounting, Talent Acquisition, Leadership, Training, Applicant Tracking..., Internal Audit, Human Resources, Accounts Receivable, Invoicing, Management, Customer Service, Account Reconciliation
Education
Berkeley College
A.A.S, Business Administration, Business Management
Berkeley College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Lisa McAfee Lisa McAfee's iPacesetters, LLC. Experience October 2010 - March 2011
Job Student at Blackhawk Technical College and a Sandwhich Artist at Subway
Industry Retail
Experience
Subway April 2014 - Present
Blackhawk Technical College August 2013 - Present
iPacesetters, LLC. October 2010 - March 2011
Newspaper Express February 2007 - October 2010
Skills
PowerPoint, Microsoft Word, Cashiering, Time Management, Teamwork, Telephone Skills, Customer Service, Microsoft Excel, Customer Satisfaction, Microsoft Office, Data Entry, Windows, Social Networking, Access, Outlook, Sales, Medical Terminology
Education
Blackhawk Technical College 2013 — 2015
Blackhawk Technical College 2013 — 2014
Subway April 2014 - Present
Blackhawk Technical College August 2013 - Present
iPacesetters, LLC. October 2010 - March 2011
Newspaper Express February 2007 - October 2010
Skills
PowerPoint, Microsoft Word, Cashiering, Time Management, Teamwork, Telephone Skills, Customer Service, Microsoft Excel, Customer Satisfaction, Microsoft Office, Data Entry, Windows, Social Networking, Access, Outlook, Sales, Medical Terminology
Education
Blackhawk Technical College 2013 — 2015
Blackhawk Technical College 2013 — 2014
Trista Bava Trista Bava's iPacesetters, LLC. Experience September 2011 - November 2012
Job Sales Associate
Industry Retail
Experience
iPacesetters, LLC. September 2011 - November 2012
Rodeway Inn 2009 - 2010
Skills
Sales, Advertising, Call Centers, Telemarketing, BPO, Customer Satisfaction, Customer Service, Lead Generation, Customer Experience, Account Management, Customer Retention, Microsoft Office, Microsoft Excel, Outsourcing, Team Leadership
Education
Madison Area Technical College
Registered Nursing/Registered Nurse
iPacesetters, LLC. September 2011 - November 2012
Rodeway Inn 2009 - 2010
Skills
Sales, Advertising, Call Centers, Telemarketing, BPO, Customer Satisfaction, Customer Service, Lead Generation, Customer Experience, Account Management, Customer Retention, Microsoft Office, Microsoft Excel, Outsourcing, Team Leadership
Education
Madison Area Technical College
Registered Nursing/Registered Nurse
Jason Grenfell Jason Grenfell's iPacesetters, LLC. Experience February 2012 - June 2012
Job Video Editor
Industry Motion Pictures and Film
Experience
Video Editor Freelancer February 2012 - Present
CORESTAFF Services August 2012 - January 2013
Arby's Restaurant Group, Inc. June 2012 - August 2012
iPacesetters, LLC. February 2012 - June 2012
Chill April 2009 - May 2011
Manheim Arizona March 2008 - July 2009
McDonald's Corporation August 2007 - March 2008
DeVry University October 2006 - July 2007
Fiesta Mall October 2004 - May 2006
Skills
Film Production, Film, Automobile, Customer Service, Photoshop, Acting, Microsoft Excel, Photography, Video Editing, Editing, Video Production, Video, After Effects, Digital Media, Adobe Creative Suite, Mac, Post Production, Camera, Media Production
Education
Collins College 2010 — 2012
Associate of Arts (AA), Film/Cinema/Video Studies
East Valley Academy / East Valley Institute of Technology 2005 — 2007
H.S. Diploma, Computer Programming and Video Production
Video Editor Freelancer February 2012 - Present
CORESTAFF Services August 2012 - January 2013
Arby's Restaurant Group, Inc. June 2012 - August 2012
iPacesetters, LLC. February 2012 - June 2012
Chill April 2009 - May 2011
Manheim Arizona March 2008 - July 2009
McDonald's Corporation August 2007 - March 2008
DeVry University October 2006 - July 2007
Fiesta Mall October 2004 - May 2006
Skills
Film Production, Film, Automobile, Customer Service, Photoshop, Acting, Microsoft Excel, Photography, Video Editing, Editing, Video Production, Video, After Effects, Digital Media, Adobe Creative Suite, Mac, Post Production, Camera, Media Production
Education
Collins College 2010 — 2012
Associate of Arts (AA), Film/Cinema/Video Studies
East Valley Academy / East Valley Institute of Technology 2005 — 2007
H.S. Diploma, Computer Programming and Video Production
Marcy Payne's iPacesetters, LLC. Experience January 2012 - November 2014
Job Vice President Operations for Work@Home division at Sitel
Industry Outsourcing/Offshoring
Experience
Sitel November 2014 - Present
iPacesetters, LLC. January 2012 - November 2014
TCIM Services June 1991 - September 2012
APAC Customer Services June 1994 - January 1996
Skills
Call Center, Operations Management, Call Centers, Telecommunications, Outsourcing, Customer Experience, VoIP, BPO, Telemarketing, B2B, Customer Retention, Workforce Management, Customer Satisfaction, Contact Centers, CRM, Inbound Marketing, Vendor Management, Management, Leadership, Strategy, Six Sigma, Human Resources, Account Management, Process Improvement, Call Center Development, Employee Engagement, Performance Management, Team Management, Team Leadership, Team Building, Lead Generation, Executive Management, Service Delivery, Customer Acquisition, Training, Customer Service, Sales, Program Management, Recruiting, Strategic Planning, Sales Management, Coaching, New Business Development, Business Development
Education
University of Central Oklahoma 1990 — 1995
University of Central Oklahoma
Sitel November 2014 - Present
iPacesetters, LLC. January 2012 - November 2014
TCIM Services June 1991 - September 2012
APAC Customer Services June 1994 - January 1996
Skills
Call Center, Operations Management, Call Centers, Telecommunications, Outsourcing, Customer Experience, VoIP, BPO, Telemarketing, B2B, Customer Retention, Workforce Management, Customer Satisfaction, Contact Centers, CRM, Inbound Marketing, Vendor Management, Management, Leadership, Strategy, Six Sigma, Human Resources, Account Management, Process Improvement, Call Center Development, Employee Engagement, Performance Management, Team Management, Team Leadership, Team Building, Lead Generation, Executive Management, Service Delivery, Customer Acquisition, Training, Customer Service, Sales, Program Management, Recruiting, Strategic Planning, Sales Management, Coaching, New Business Development, Business Development
Education
University of Central Oklahoma 1990 — 1995
University of Central Oklahoma
Karla Ramos Karla Ramos's iPacesetters, LLC. Experience February 2011 - November 2011
Job Lead Generation Specialist
Industry Marketing and Advertising
Experience
Market Research Analyst / Freelancer January 2013 - Present
iPacesetters, LLC. February 2011 - November 2011
Passaic County Coalition for Immigrant Rights 2010 - 2011
Ness Technologies March 2009 - January 2010
Uceda Worldwide 2009 - 2009
Skills
Public Relations, Marketing Research, Event Planning, Brand Awareness, Media Relations, Segmentation, Direct Marketing, Email Marketing, Social Media Marketing, Lead Generation, Marketing Strategy, Online Advertising, Advertising, Social Media, Marketing, B2B, Marketing Communications, New Business Development, Sponsorship, Product Marketing, Trade Shows, SEO, Event Management, Business Development, Market Planning, Social Networking, Online Marketing, Brand Development, Digital Marketing, Database Marketing, Sales, Integrated Marketing, Facebook, Direct Mail, CRM, Digital Media, Account Management, Corporate Communications, Customer Acquisition, Strategy, Salesforce.com, Strategic Partnerships, SEM, E-commerce, Advertising Sales, Start-ups, Creative Direction, Customer Retention, Website Development, Market Analysis
Education
New Jersey City University 2005 — 2009
Bachelor's of Science, Marketing
Nutley High School 1998 — 2001
High School Diploma
Market Research Analyst / Freelancer January 2013 - Present
iPacesetters, LLC. February 2011 - November 2011
Passaic County Coalition for Immigrant Rights 2010 - 2011
Ness Technologies March 2009 - January 2010
Uceda Worldwide 2009 - 2009
Skills
Public Relations, Marketing Research, Event Planning, Brand Awareness, Media Relations, Segmentation, Direct Marketing, Email Marketing, Social Media Marketing, Lead Generation, Marketing Strategy, Online Advertising, Advertising, Social Media, Marketing, B2B, Marketing Communications, New Business Development, Sponsorship, Product Marketing, Trade Shows, SEO, Event Management, Business Development, Market Planning, Social Networking, Online Marketing, Brand Development, Digital Marketing, Database Marketing, Sales, Integrated Marketing, Facebook, Direct Mail, CRM, Digital Media, Account Management, Corporate Communications, Customer Acquisition, Strategy, Salesforce.com, Strategic Partnerships, SEM, E-commerce, Advertising Sales, Start-ups, Creative Direction, Customer Retention, Website Development, Market Analysis
Education
New Jersey City University 2005 — 2009
Bachelor's of Science, Marketing
Nutley High School 1998 — 2001
High School Diploma
Aaron Queen's iPacesetters, LLC. Experience December 2014 - Present
Job Manager
Industry Telecommunications
Experience
iPacesetters, LLC. December 2014 - Present
iPacesetters, LLC. March 2004 - December 2014
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Research, Microsoft Office, Project Management, Customer Service, Strategic Planning, Sales, Management, Leadership, Teaching, Team Leadership, Team Building
Education
Fairmont State University 2009 — 2014
Fine and Studio Arts
iPacesetters, LLC. December 2014 - Present
iPacesetters, LLC. March 2004 - December 2014
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Research, Microsoft Office, Project Management, Customer Service, Strategic Planning, Sales, Management, Leadership, Teaching, Team Leadership, Team Building
Education
Fairmont State University 2009 — 2014
Fine and Studio Arts
Sarah Lawes's iPacesetters, LLC. Experience February 2015 - Present
Job Campaign Strategy Analyst
Industry Telecommunications
Experience
iPacesetters, LLC. February 2015 - Present
Walgreens February 2014 - May 2015
Aflac May 2012 - October 2012
Sykes Enterprises, Inc. November 2011 - May 2012
Sykes/ICT July 2007 - October 2011
ICT Group July 2005 - July 2007
Knockout Sports Saloon January 2002 - May 2005
Tri-Star Home Cleaning Systems April 2000 - January 2002
Darryl's 1815 January 1998 - January 2001
Skills
Management, Forecasting, Sales, Quality Assurance, Marketing, Data Analysis, Customer Service, Outlook, Microsoft Excel, PowerPoint, Avaya, Accounting, Call Centers, Account Management, Customer Experience, Contact Centers, Telecommunications, Team Management, Telemarketing, Customer Satisfaction
Education
Sullivan University 2013 — 2015
Business Administration and Management, General
Louisville Junior Academy top of my class. High School
iPacesetters, LLC. February 2015 - Present
Walgreens February 2014 - May 2015
Aflac May 2012 - October 2012
Sykes Enterprises, Inc. November 2011 - May 2012
Sykes/ICT July 2007 - October 2011
ICT Group July 2005 - July 2007
Knockout Sports Saloon January 2002 - May 2005
Tri-Star Home Cleaning Systems April 2000 - January 2002
Darryl's 1815 January 1998 - January 2001
Skills
Management, Forecasting, Sales, Quality Assurance, Marketing, Data Analysis, Customer Service, Outlook, Microsoft Excel, PowerPoint, Avaya, Accounting, Call Centers, Account Management, Customer Experience, Contact Centers, Telecommunications, Team Management, Telemarketing, Customer Satisfaction
Education
Sullivan University 2013 — 2015
Business Administration and Management, General
Louisville Junior Academy top of my class. High School
Eric Gunderson's iPacesetters, LLC. Experience March 2007 - January 2009
Job Customer Support Consultant III at IDEXX Laboratories
Industry Information Technology and Services
Experience
IDEXX Laboratories February 2014 - Present
IDEXX Laboratories 2011 - February 2014
Menards June 2010 - September 2011
GSI Commerce November 2008 - January 2009
iPacesetters, LLC. March 2007 - January 2009
Skills
Active Directory, Windows, Windows Server, Microsoft Office, Databases, Network Administration, Network Security, HL7, DICOM, LIMS, PIMS, Network Design, Wireless Networking, Desktop Administration, Desktop Deployment, Help Desk Support, Customer Service, Customer Oriented, Inventory Management, Mac OS, Linux Desktop, Internet Troubleshooting, Computer Hardware, Hardware Installation, Hardware Diagnostics, Online Retail, Medical Terminology, Quality Assurance, Networking, Team Leadership, Software Documentation, Troubleshooting, Technical Support, Process Improvement
Education
Chippewa Valley Technical College 2009 — 2011
Associate's degree, Information Technology: Network Specialist
Chippewa Valley Technical College
Associate of Arts and Sciences (A.A.S.), System, Networking, and LAN/WAN Management/Manager
IDEXX Laboratories February 2014 - Present
IDEXX Laboratories 2011 - February 2014
Menards June 2010 - September 2011
GSI Commerce November 2008 - January 2009
iPacesetters, LLC. March 2007 - January 2009
Skills
Active Directory, Windows, Windows Server, Microsoft Office, Databases, Network Administration, Network Security, HL7, DICOM, LIMS, PIMS, Network Design, Wireless Networking, Desktop Administration, Desktop Deployment, Help Desk Support, Customer Service, Customer Oriented, Inventory Management, Mac OS, Linux Desktop, Internet Troubleshooting, Computer Hardware, Hardware Installation, Hardware Diagnostics, Online Retail, Medical Terminology, Quality Assurance, Networking, Team Leadership, Software Documentation, Troubleshooting, Technical Support, Process Improvement
Education
Chippewa Valley Technical College 2009 — 2011
Associate's degree, Information Technology: Network Specialist
Chippewa Valley Technical College
Associate of Arts and Sciences (A.A.S.), System, Networking, and LAN/WAN Management/Manager
Alexa Simpson Alexa Simpson's iPacesetters, LLC. Experience December 2012 - June 2013
Job server at Cracker Barrel
Industry Restaurants
Experience
Cracker Barrel Kitchen StaffSt Elizabeth Nursing HomeJune 2014 - September 2014
iPacesetters, LLC. December 2012 - June 2013
Mercy August 2009 - December 2010
Education
Everest University-Tampa 2012 — 2013
criminal justice
Parker High school 2007 — 2011
High School
Cracker Barrel Kitchen StaffSt Elizabeth Nursing HomeJune 2014 - September 2014
iPacesetters, LLC. December 2012 - June 2013
Mercy August 2009 - December 2010
Education
Everest University-Tampa 2012 — 2013
criminal justice
Parker High school 2007 — 2011
High School
Amanda Forrest Amanda Forrest's iPacesetters, LLC. Experience October 2009 - March 2011
Job Service Contract Administrator
Industry Medical Devices
Experience
Natus Neurology May 2015 - Present
Manpower July 2014 - February 2015
Straight Forward September 2013 - May 2014
Straight Forward May 2012 - September 2013
iPacesetters February 2011 - May 2012
iPacesetters, LLC. October 2009 - March 2011
Charlton May 2005 - September 2007
Skills
Citrix, CMS, Call Center, Avaya, Five9, Microsoft Office, CSG, Charter, Telecommunications, Leadership, Customer Service, Customer Experience, Performance Management, Call Centers, Management, Telemarketing, Quality Assurance, Process Improvement, Sales, Change Management, Lead Generation, Vendor Management, Coaching
Education
Gateway Technical College 2008 — 2010
Graphic Communications, Graphic Design
Natus Neurology May 2015 - Present
Manpower July 2014 - February 2015
Straight Forward September 2013 - May 2014
Straight Forward May 2012 - September 2013
iPacesetters February 2011 - May 2012
iPacesetters, LLC. October 2009 - March 2011
Charlton May 2005 - September 2007
Skills
Citrix, CMS, Call Center, Avaya, Five9, Microsoft Office, CSG, Charter, Telecommunications, Leadership, Customer Service, Customer Experience, Performance Management, Call Centers, Management, Telemarketing, Quality Assurance, Process Improvement, Sales, Change Management, Lead Generation, Vendor Management, Coaching
Education
Gateway Technical College 2008 — 2010
Graphic Communications, Graphic Design
Katherine Frome's iPacesetters, LLC. Experience May 2010 - December 2012
Job Risk Analyst at eBay Enterprise
Industry Internet
Experience
eBay Enterprise August 2013 - Present
eBay Enterprise August 2013 - Present
Indiana University of Pennsylvania January 2011 - May 2013
iPacesetters, LLC. May 2010 - December 2012
Skills
Student Affairs, PowerPoint, Higher Education, Microsoft Word, Critical Thinking, Microsoft Office, Facebook, Student Development, Time Management, Teamwork, Microsoft Excel, Public Speaking, Business Analysis, Data Analysis
Education
Indiana University of Pennsylvania 2009 — 2013
Bachelor of Science (B.S.), Psychology
eBay Enterprise August 2013 - Present
eBay Enterprise August 2013 - Present
Indiana University of Pennsylvania January 2011 - May 2013
iPacesetters, LLC. May 2010 - December 2012
Skills
Student Affairs, PowerPoint, Higher Education, Microsoft Word, Critical Thinking, Microsoft Office, Facebook, Student Development, Time Management, Teamwork, Microsoft Excel, Public Speaking, Business Analysis, Data Analysis
Education
Indiana University of Pennsylvania 2009 — 2013
Bachelor of Science (B.S.), Psychology
Daniel Weintraub Daniel Weintraub's iPacesetters, LLC. Experience September 2013 - November 2014
Job Sales Associate at ZocDoc
Industry Hospital & Health Care
Experience
ZocDoc February 2015 - Present
ZocDoc November 2014 - February 2015
iPacesetters, LLC. September 2013 - November 2014
Eddie V's Restaurants Inc. April 2011 - April 2012
Skills
CRM, Account Management, Sales, Customer Service, Social Networking, Leadership, Social Media, Salesforce.com, Marketing, Social Media Marketing, Lead Generation, Management, Marketing Strategy
Education
University of Arizona 2010 — 2011
General Studies
Scottsdale Community College 2012 — 2013
Biology/Biological Sciences, General
College of the Desert 2011 — 2012
Applied Mathematics
Desert Mountain High School 2006 — 2010
High School, 3.7 GPA
ZocDoc February 2015 - Present
ZocDoc November 2014 - February 2015
iPacesetters, LLC. September 2013 - November 2014
Eddie V's Restaurants Inc. April 2011 - April 2012
Skills
CRM, Account Management, Sales, Customer Service, Social Networking, Leadership, Social Media, Salesforce.com, Marketing, Social Media Marketing, Lead Generation, Management, Marketing Strategy
Education
University of Arizona 2010 — 2011
General Studies
Scottsdale Community College 2012 — 2013
Biology/Biological Sciences, General
College of the Desert 2011 — 2012
Applied Mathematics
Desert Mountain High School 2006 — 2010
High School, 3.7 GPA
sabrina carson's iPacesetters, LLC. Experience July 2009 - September 2012
Job Public Relations and Communications Professional
Industry Public Relations and Communications
Experience
US Well Services November 2014 - Present
Sunshine Commercial Cleaning December 2013 - July 2015
WVU Fire Service Extension September 2012 - June 2014
iPacesetters, LLC. July 2009 - September 2012
Skills
Data Entry, Clerical Skills, Microsoft Office, Filing, Organization, Fax, Administrative..., Travel Arrangements, Customer Support, Outlook, Sales, Advertising, Administration, Calendars, Microsoft Word, Teamwork, Event Planning
Education
Fairmont State University 2011 — 2013
Pre-Nursing Studies
Lewis County High School 2008 — 2011
US Well Services November 2014 - Present
Sunshine Commercial Cleaning December 2013 - July 2015
WVU Fire Service Extension September 2012 - June 2014
iPacesetters, LLC. July 2009 - September 2012
Skills
Data Entry, Clerical Skills, Microsoft Office, Filing, Organization, Fax, Administrative..., Travel Arrangements, Customer Support, Outlook, Sales, Advertising, Administration, Calendars, Microsoft Word, Teamwork, Event Planning
Education
Fairmont State University 2011 — 2013
Pre-Nursing Studies
Lewis County High School 2008 — 2011
Miranda Huber Miranda Huber's iPacesetters, LLC. Experience May 2012 - Present
Job Senior Account Manager at iPacesetters, LLC.
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. May 2012 - Present
iPacesetters, LLC. May 2003 - May 2012
Skills
Call Centers, Account Management, Sales Management, Program Management, Data Analysis, KPI Reports, Program Development, Lead Generation, Operations Management, Invoice Verification, Vendor Relationship..., Customer Experience
Education
Highland Community College
iPacesetters, LLC. May 2012 - Present
iPacesetters, LLC. May 2003 - May 2012
Skills
Call Centers, Account Management, Sales Management, Program Management, Data Analysis, KPI Reports, Program Development, Lead Generation, Operations Management, Invoice Verification, Vendor Relationship..., Customer Experience
Education
Highland Community College
Fred Herrmann's iPacesetters, LLC. Experience January 2015 - Present
Job Inside Sales Manager
Industry Broadcast Media
Experience
iPacesetters, LLC. January 2015 - Present
Concentrix July 2012 - September 2014
2005- 2009 HomStar USA Mortgage July 2005 - June 2012
2005 Equestrian Home and Barn Builders August 2000 - July 2005
Pillar Development Corporation January 1999 - January 2000
Denali Corporation January 1996 - January 1999
Skills
New Business Development, Strategic Planning, Purchasing, Retail, Marketing, Team Leadership, Budgets, Strategy, Time Management, Business Development, Sales, Management, Account Management, Customer Service, Training, Marketing Strategy, Negotiation, Sales Management, Leadership, Team Building
Education
Indiana University - Kelley School of Business 1999 — 2000
Bachelor of Science, Business Management
University of Wisconsin-Madison 1994 — 1998
Human Resource Management, Business Administration and Management, General
iPacesetters, LLC. January 2015 - Present
Concentrix July 2012 - September 2014
2005- 2009 HomStar USA Mortgage July 2005 - June 2012
2005 Equestrian Home and Barn Builders August 2000 - July 2005
Pillar Development Corporation January 1999 - January 2000
Denali Corporation January 1996 - January 1999
Skills
New Business Development, Strategic Planning, Purchasing, Retail, Marketing, Team Leadership, Budgets, Strategy, Time Management, Business Development, Sales, Management, Account Management, Customer Service, Training, Marketing Strategy, Negotiation, Sales Management, Leadership, Team Building
Education
Indiana University - Kelley School of Business 1999 — 2000
Bachelor of Science, Business Management
University of Wisconsin-Madison 1994 — 1998
Human Resource Management, Business Administration and Management, General
Michael J. Kennedy, MBA Michael J. Kennedy, MBA's iPacesetters, LLC. Experience 2011 - January 2014
Job Chief Financial Officer at Bizfi
Industry Executive Office
Experience
Bizfi November 2014 - Present
B2B CFO® January 2014 - November 2014
iPacesetters, LLC. 2011 - January 2014
Digital Cinema Implementation Partners 2009 - 2010
Cynergy Data 2008 - 2009
Marakon Associates 2006 - 2008
MasterCard International 2005 - 2006
Mastercard Worldwide 2003 - 2005
American Express 2001 - 2003
John Hancock Financial Services 1999 - 2001
Skills
Private Equity, Management Consulting, Insurance, Shared Services, Human Resources, Negotiation, SAP, Latin America, Capital Management, Financial Analysis, Acquisition Integration, Mergers, Financial Modeling, Due Diligence, Divestitures, Global Business..., Strategic Planning, Project Management, Systems Development, Systems Development..., Team Building and..., Team Building, Team Leadership, Accounting and..., Accounting, Financial Process..., Mergers, Acquisitions,..., Mergers & Acquisitions, IPO, Treasury and Cash..., Treasury Management, Cash Management, GAAP / SEC /..., SAP, Oracle, Great..., P&L Accountability, Change Management, Capital Raising..., Complex Negotiations, Activity-Based Costing, Human Resource..., Shared Services,..., Outsourcing, Cross-cultural Teams, Start-ups, Leadership, Strategy, Project Coordination, HR Transformation, Team Management, Business Acquisition
Education
Fordham University - Graduate School of Business Administration
MBA, Finance
Harvard Business School Executive Education
International & Structured Finance Executive Studies
Pace University - Lubin School of Business
Bachelor of Business Administration (BBA), Accounting
Bizfi November 2014 - Present
B2B CFO® January 2014 - November 2014
iPacesetters, LLC. 2011 - January 2014
Digital Cinema Implementation Partners 2009 - 2010
Cynergy Data 2008 - 2009
Marakon Associates 2006 - 2008
MasterCard International 2005 - 2006
Mastercard Worldwide 2003 - 2005
American Express 2001 - 2003
John Hancock Financial Services 1999 - 2001
Skills
Private Equity, Management Consulting, Insurance, Shared Services, Human Resources, Negotiation, SAP, Latin America, Capital Management, Financial Analysis, Acquisition Integration, Mergers, Financial Modeling, Due Diligence, Divestitures, Global Business..., Strategic Planning, Project Management, Systems Development, Systems Development..., Team Building and..., Team Building, Team Leadership, Accounting and..., Accounting, Financial Process..., Mergers, Acquisitions,..., Mergers & Acquisitions, IPO, Treasury and Cash..., Treasury Management, Cash Management, GAAP / SEC /..., SAP, Oracle, Great..., P&L Accountability, Change Management, Capital Raising..., Complex Negotiations, Activity-Based Costing, Human Resource..., Shared Services,..., Outsourcing, Cross-cultural Teams, Start-ups, Leadership, Strategy, Project Coordination, HR Transformation, Team Management, Business Acquisition
Education
Fordham University - Graduate School of Business Administration
MBA, Finance
Harvard Business School Executive Education
International & Structured Finance Executive Studies
Pace University - Lubin School of Business
Bachelor of Business Administration (BBA), Accounting
Shelley Schuttler Shelley Schuttler's iPacesetters, LLC. Experience 2009 - 2011
Job STS Account Executive at Staples
Industry Marketing and Advertising
Experience
Staples June 2014 - Present
Staples July 2013 - Present
Staples August 2012 - July 2013
iPacesetters, LLC. 2009 - 2011
S&S Call Solutions 2006 - 2010
Skills
Sales, Sales Management, Account Management, Customer Satisfaction, B2B, Retail, Customer Service, Inventory Management, New Business Development, Customer Retention, Salesforce.com, Team Building, Management, P&L Management, Operations Management
Education
University of Phoenix 2011 — 2013
Business, Management, Marketing, and Related Support Services
AIB College of Business
Accounting and Business/Management
Shelby Tennant High School
Staples June 2014 - Present
Staples July 2013 - Present
Staples August 2012 - July 2013
iPacesetters, LLC. 2009 - 2011
S&S Call Solutions 2006 - 2010
Skills
Sales, Sales Management, Account Management, Customer Satisfaction, B2B, Retail, Customer Service, Inventory Management, New Business Development, Customer Retention, Salesforce.com, Team Building, Management, P&L Management, Operations Management
Education
University of Phoenix 2011 — 2013
Business, Management, Marketing, and Related Support Services
AIB College of Business
Accounting and Business/Management
Shelby Tennant High School
Aaron Hood Aaron Hood's iPacesetters, LLC. Experience February 2011 - August 2013
Job at
Industry Outsourcing/Offshoring
Experience
Tempe Mission Palms Hotel and Conference Center April 2014 - May 2014
iPacesetters, LLC. February 2011 - August 2013
Wells Fargo February 2006 - April 2010
Skills
B2B, Cold Calling, Call Centers
Education
Mesa Community College
Computer Science
Tempe Mission Palms Hotel and Conference Center April 2014 - May 2014
iPacesetters, LLC. February 2011 - August 2013
Wells Fargo February 2006 - April 2010
Skills
B2B, Cold Calling, Call Centers
Education
Mesa Community College
Computer Science
Michael Hollender Michael Hollender's iPacesetters, LLC. Experience March 2004 - Present
Job Campaign Programming Manager at iPacesetters, LLC.
Industry Information Technology and Services
Experience
iPacesetters, LLC. March 2004 - Present
Charlton 2004 - 2009
Skills
Vendor Management, Call Center, Process Improvement, Customer Service, Windows Server, Project Management, Performance Management, jQuery, Change Management, Active Directory, BPO, MySQL, Team Leadership, Business Analysis, Outsourcing, Call Centers, Telecommunications, Troubleshooting
Education
Stony Brook University 2003 — 2003
Master's Degree, Philosophy of Science / Computational Linguistics
University of Wisconsin-Whitewater 1999 — 2002
Bachelor's Degree, Computer/Information Technology Administration and Management, Cum Laude
iPacesetters, LLC. March 2004 - Present
Charlton 2004 - 2009
Skills
Vendor Management, Call Center, Process Improvement, Customer Service, Windows Server, Project Management, Performance Management, jQuery, Change Management, Active Directory, BPO, MySQL, Team Leadership, Business Analysis, Outsourcing, Call Centers, Telecommunications, Troubleshooting
Education
Stony Brook University 2003 — 2003
Master's Degree, Philosophy of Science / Computational Linguistics
University of Wisconsin-Whitewater 1999 — 2002
Bachelor's Degree, Computer/Information Technology Administration and Management, Cum Laude
Ed Kenna's iPacesetters, LLC. Experience September 2012 - Present
Job VP Technical Operations at iPacesetters, LLC.
Industry Information Technology and Services
Experience
iPacesetters, LLC. September 2012 - Present
TCIM Services February 2005 - September 2012
Vie Financial Group January 1996 - January 2004
Universal Trading Tech Corp (UTTC) 1996 - 2003
Booz Allen & Hamilton January 1990 - January 1996
Department Of Defense 1985 - 1991
Skills
Security, Vendor Management, Integration, Telecommunications, Enterprise Architecture, Software Development, Software Project..., Outsourcing, Program Management, Business Analysis, Process Improvement, Call Centers, Virtualization, Data Center, System Architecture, SaaS, Nessus, Beer, Disaster Recovery, Cloud Computing, Enterprise Software, Databases, OSPF, Solution Architecture, Neural Networks, IT Management, IT Strategy, Wine, BGP, CRM, PCI DSS, Team Leadership, SQL, IT Leadership, IT Project & Program...
Education
The Johns Hopkins University 1989 — 1991
MS, Software Engineering, AI
Northern Arizona University 1981 — 1986
BS CSE, Computer Engineering
iPacesetters, LLC. September 2012 - Present
TCIM Services February 2005 - September 2012
Vie Financial Group January 1996 - January 2004
Universal Trading Tech Corp (UTTC) 1996 - 2003
Booz Allen & Hamilton January 1990 - January 1996
Department Of Defense 1985 - 1991
Skills
Security, Vendor Management, Integration, Telecommunications, Enterprise Architecture, Software Development, Software Project..., Outsourcing, Program Management, Business Analysis, Process Improvement, Call Centers, Virtualization, Data Center, System Architecture, SaaS, Nessus, Beer, Disaster Recovery, Cloud Computing, Enterprise Software, Databases, OSPF, Solution Architecture, Neural Networks, IT Management, IT Strategy, Wine, BGP, CRM, PCI DSS, Team Leadership, SQL, IT Leadership, IT Project & Program...
Education
The Johns Hopkins University 1989 — 1991
MS, Software Engineering, AI
Northern Arizona University 1981 — 1986
BS CSE, Computer Engineering
Craig Brennan's iPacesetters, LLC. Experience November 2010 - March 2011
Job Manager, Program Operations at Evoke Health
Industry Information Technology and Services
Experience
Evoke Health March 2015 - Present
Education Management Solutions September 2012 - March 2015
Crothall Healthcare March 2011 - July 2012
iPacesetters, LLC. November 2010 - March 2011
ARGI August 2007 - November 2010
Wilmington Finance May 2007 - August 2007
Transcontinental Direct October 2003 - April 2007
National Elevator Industry Benefit Plans 2000 - 2003
Skills
HTML, JavaScript, SQL, System Deployment, System Configuration, Microsoft SQL Server, Alterian, Troubleshooting, Business Analysis, Agile Methodologies, Process Improvement, Access, Analytics, Requirements Analysis, Visio, Software Documentation, Integration, CRM, Databases, Management
Education
Temple University 1988 — 1995
Bachelor of Science, Education
Evoke Health March 2015 - Present
Education Management Solutions September 2012 - March 2015
Crothall Healthcare March 2011 - July 2012
iPacesetters, LLC. November 2010 - March 2011
ARGI August 2007 - November 2010
Wilmington Finance May 2007 - August 2007
Transcontinental Direct October 2003 - April 2007
National Elevator Industry Benefit Plans 2000 - 2003
Skills
HTML, JavaScript, SQL, System Deployment, System Configuration, Microsoft SQL Server, Alterian, Troubleshooting, Business Analysis, Agile Methodologies, Process Improvement, Access, Analytics, Requirements Analysis, Visio, Software Documentation, Integration, CRM, Databases, Management
Education
Temple University 1988 — 1995
Bachelor of Science, Education
Edward Rosenbaum's iPacesetters, LLC. Experience July 1987 - Present
Job Senior software developer and account manager at iPacesetters
Industry Computer Software
Experience
iPacesetters, LLC. July 1987 - Present
Aud-Cyn Associates 1985 - 1987
Computer Horizons 1982 - 1985
Monchik Weber 1981 - 1982
J Aron and Company 1979 - 1981
Skills
Email Marketing, Lead Generation, Salesforce.com, Management, B2B, Leadership, Strategy, CRM, Account Management, Vendor Management, Project Management, Microsoft SQL Server, E-commerce
Education
Queens College 1977 — 1981
BA, Computer Science and economics
iPacesetters, LLC. July 1987 - Present
Aud-Cyn Associates 1985 - 1987
Computer Horizons 1982 - 1985
Monchik Weber 1981 - 1982
J Aron and Company 1979 - 1981
Skills
Email Marketing, Lead Generation, Salesforce.com, Management, B2B, Leadership, Strategy, CRM, Account Management, Vendor Management, Project Management, Microsoft SQL Server, E-commerce
Education
Queens College 1977 — 1981
BA, Computer Science and economics
Raymond Butkus's iPacesetters, LLC. Experience 2010 - 2012
Job Senior Lecturer at Saint Peter's University
Industry Marketing and Advertising
Experience
Saint Peter's University 2014 - Present
Seton Hall University 2011 - 2013
iPacesetters, LLC. 2010 - 2012
ARGI 2006 - 2010
Donnelley Marketing 2002 - 2005
Naviant 1997 - 2002
Golden Eagle Network 1996 - 1997
AT&T 1976 - 1996
Skills
General Management, Sales Management, Marketing Management, Marketing Communications, Email Marketing, Database Marketing, Capital Formation, International..., Turn Around Management, Start-up Ventures, Team Building, Start-ups, Strategic Partnerships, Lead Generation, Leadership, Sales, CRM, Analytics, Entrepreneurship, B2B, Executive Management, Management, Direct Marketing, Strategic Planning, Business Strategy, Strategy, E-commerce, Online Advertising, Competitive Analysis, Integrated Marketing, Marketing, Social Media Marketing, Online Marketing, Digital Marketing, Direct Mail, Digital Media, Interactive Marketing
Education
University of Puget Sound 1974 — 1976
Master of Business Administration (MBA)
Providence College 1969 — 1973
Bachelor of Science (BS), Business Management
Saint Peter's University 2014 - Present
Seton Hall University 2011 - 2013
iPacesetters, LLC. 2010 - 2012
ARGI 2006 - 2010
Donnelley Marketing 2002 - 2005
Naviant 1997 - 2002
Golden Eagle Network 1996 - 1997
AT&T 1976 - 1996
Skills
General Management, Sales Management, Marketing Management, Marketing Communications, Email Marketing, Database Marketing, Capital Formation, International..., Turn Around Management, Start-up Ventures, Team Building, Start-ups, Strategic Partnerships, Lead Generation, Leadership, Sales, CRM, Analytics, Entrepreneurship, B2B, Executive Management, Management, Direct Marketing, Strategic Planning, Business Strategy, Strategy, E-commerce, Online Advertising, Competitive Analysis, Integrated Marketing, Marketing, Social Media Marketing, Online Marketing, Digital Marketing, Direct Mail, Digital Media, Interactive Marketing
Education
University of Puget Sound 1974 — 1976
Master of Business Administration (MBA)
Providence College 1969 — 1973
Bachelor of Science (BS), Business Management
Bryan Gross's iPacesetters, LLC. Experience September 2012 - June 2013
Job COO at Global Interactive Services
Industry Outsourcing/Offshoring
Experience
Global Interactive Services June 2014 - Present
The Heller Group June 2013 - June 2014
iPacesetters, LLC. September 2012 - June 2013
TCIM Services January 2006 - August 2012
LiveBridge August 2003 - December 2005
Center Partners August 2001 - July 2003
TeleTech January 1999 - July 2001
Sprint Telecenters October 1996 - December 1999
Brookstone October 1995 - September 1996
APAC Customer Services September 1993 - September 1995
Skills
Call Center, Workforce Management, Customer Experience, BPO, Outsourcing, Strategy, Business Analysis, Inbound Marketing, Vendor Management, Account Management, Telemarketing, Contact Centers, Call Centers, Management, Start-ups, Customer Retention, Leadership, Telecommunications, Lead Generation, Customer Satisfaction, Solution Selling, Performance Management, Coaching, Executive Management, CRM, Operations Management, Financial Services, Team Leadership, Team Building, New Business Development, Change Management, Process Improvement, VoIP, Team Management, Avaya, Forecasting, SaaS, Program Management, Cross-functional Team..., IVR, Customer Acquisition, Strategic Planning, Business Development, Sales Operations, Telephony, Managed Services, Direct Sales, Salesforce.com, P&L Management, Sales Management
Education
Arizona State University 1986 — 1987
Global Interactive Services June 2014 - Present
The Heller Group June 2013 - June 2014
iPacesetters, LLC. September 2012 - June 2013
TCIM Services January 2006 - August 2012
LiveBridge August 2003 - December 2005
Center Partners August 2001 - July 2003
TeleTech January 1999 - July 2001
Sprint Telecenters October 1996 - December 1999
Brookstone October 1995 - September 1996
APAC Customer Services September 1993 - September 1995
Skills
Call Center, Workforce Management, Customer Experience, BPO, Outsourcing, Strategy, Business Analysis, Inbound Marketing, Vendor Management, Account Management, Telemarketing, Contact Centers, Call Centers, Management, Start-ups, Customer Retention, Leadership, Telecommunications, Lead Generation, Customer Satisfaction, Solution Selling, Performance Management, Coaching, Executive Management, CRM, Operations Management, Financial Services, Team Leadership, Team Building, New Business Development, Change Management, Process Improvement, VoIP, Team Management, Avaya, Forecasting, SaaS, Program Management, Cross-functional Team..., IVR, Customer Acquisition, Strategic Planning, Business Development, Sales Operations, Telephony, Managed Services, Direct Sales, Salesforce.com, P&L Management, Sales Management
Education
Arizona State University 1986 — 1987
Sujitha Gorukanti's iPacesetters, LLC. Experience April 2011 - December 2011
Job CRM Enterprise Architect I at Konica Minolta Business Solutions U.S.A., Inc.
Industry Computer Software
Experience
Konica Minolta Business Solutions U.S.A., Inc. February 2012 - Present
iPacesetters, LLC. April 2011 - December 2011
KPMG January 2011 - March 2011
Abon Pharmaceuticals LLC September 2009 - August 2010
Thomas Publishing 2010 - 2010
Equinox August 2008 - December 2008
Barnes & Noble April 2007 - July 2008
Education
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Computer science and engineering
Konica Minolta Business Solutions U.S.A., Inc. February 2012 - Present
iPacesetters, LLC. April 2011 - December 2011
KPMG January 2011 - March 2011
Abon Pharmaceuticals LLC September 2009 - August 2010
Thomas Publishing 2010 - 2010
Equinox August 2008 - December 2008
Barnes & Noble April 2007 - July 2008
Education
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Computer science and engineering
Thomas Miller's iPacesetters, LLC. Experience May 2015 - Present
Job Manager of Recruiting and HR at iPacesetters, LLC.
Industry Human Resources
Experience
iPacesetters, LLC. May 2015 - Present
SLS November 2013 - April 2015
GoDaddy.com February 2012 - September 2013
Freeport-McMoRan Copper & Gold Inc. July 2011 - February 2012
Randstad Managed Services July 2010 - November 2010
Ocwen Financial Solutions May 2008 - May 2009
Countrywide Bank May 2007 - May 2008
Wells Fargo 2005 - 2007
Commerce Bank October 2004 - August 2005
Sears Credit November 1999 - July 2004
Skills
Recruiting, Time Management, Benefits Negotiation, Workforce Planning, Screening, Applicant Tracking..., Customer Service, Performance Management, Project Management, Talent Acquisition, Training, Employee Benefits, New Hire Orientations, Hiring, Onboarding, Talent Management, Internet Recruiting, Sourcing, Human Resources, Background Checks, Interviews, Management, HR Consulting, Process Improvement, Employment Law, HRIS, Employee Training, Screening Resumes, Temporary Placement, Sales Management, Employee Relations, College Recruiting, Leadership, Job Fairs, Employee Engagement, Staffing Services, Customer Retention, PeopleSoft, Cold Calling, Call Centers, Networking, Technical Recruiting, Coaching, Finance, Software Documentation, Corporate Recruiting, Benefits Administration, Employer Branding, Taleo
Education
University of Phoenix
Business Management
iPacesetters, LLC. May 2015 - Present
SLS November 2013 - April 2015
GoDaddy.com February 2012 - September 2013
Freeport-McMoRan Copper & Gold Inc. July 2011 - February 2012
Randstad Managed Services July 2010 - November 2010
Ocwen Financial Solutions May 2008 - May 2009
Countrywide Bank May 2007 - May 2008
Wells Fargo 2005 - 2007
Commerce Bank October 2004 - August 2005
Sears Credit November 1999 - July 2004
Skills
Recruiting, Time Management, Benefits Negotiation, Workforce Planning, Screening, Applicant Tracking..., Customer Service, Performance Management, Project Management, Talent Acquisition, Training, Employee Benefits, New Hire Orientations, Hiring, Onboarding, Talent Management, Internet Recruiting, Sourcing, Human Resources, Background Checks, Interviews, Management, HR Consulting, Process Improvement, Employment Law, HRIS, Employee Training, Screening Resumes, Temporary Placement, Sales Management, Employee Relations, College Recruiting, Leadership, Job Fairs, Employee Engagement, Staffing Services, Customer Retention, PeopleSoft, Cold Calling, Call Centers, Networking, Technical Recruiting, Coaching, Finance, Software Documentation, Corporate Recruiting, Benefits Administration, Employer Branding, Taleo
Education
University of Phoenix
Business Management
Jenni Schwickrath's iPacesetters, LLC. Experience June 2010 - August 2012
Job Accounts Payable Staff Accountant at Great Wolf Lodge
Industry Sports
Experience
Great Wolf Lodge August 2015 - Present
Great Wolf Lodge August 2013 - August 2015
Lifeline usa September 2012 - July 2013
iPacesetters, LLC. June 2010 - August 2012
Charlton January 2006 - June 2010
American Academy of Cosmetic Dentistry June 2001 - December 2005
Skills
Customer Service, Excel, Microsoft Office, Accounting, Accounts Payable, Vendor Management
Education
Madison Area Technical College 2004 — 2004
Great Wolf Lodge August 2015 - Present
Great Wolf Lodge August 2013 - August 2015
Lifeline usa September 2012 - July 2013
iPacesetters, LLC. June 2010 - August 2012
Charlton January 2006 - June 2010
American Academy of Cosmetic Dentistry June 2001 - December 2005
Skills
Customer Service, Excel, Microsoft Office, Accounting, Accounts Payable, Vendor Management
Education
Madison Area Technical College 2004 — 2004
David Chugg's iPacesetters, LLC. Experience May 2002 - September 2004
Job Job Placement & Training Specialist at Community Solutions of Wisconsin
Industry Professional Training & Coaching
Experience
Community Solutions of Wisconsin April 2007 - Present
Rock County Job Center April 2007 - Present
The Swiss Colony August 2006 - October 2008
Walmart April 2005 - August 2006
iPacesetters, LLC. May 2002 - September 2004
Menards March 2000 - May 2002
Skills
Training Delivery, Coaching, Training, Organizational..., Instructor-led Training, Employee Training, Team Building, Workshop Facilitation, Needs Analysis, Blended Learning, Program Management, Onboarding, Conflict Resolution, Policy, Employee Engagement, Talent Management, Interviews, Succession Planning, Employee Relations, New Hire Orientations, Career Development, Resume Writing, Job Coaching
Education
University of Wisconsin-Platteville 2003 — 2006
Bachelor of Arts (B.A.), Social Sciences
Highland Community College 2001 — 2003
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Freeport High School
Community Solutions of Wisconsin April 2007 - Present
Rock County Job Center April 2007 - Present
The Swiss Colony August 2006 - October 2008
Walmart April 2005 - August 2006
iPacesetters, LLC. May 2002 - September 2004
Menards March 2000 - May 2002
Skills
Training Delivery, Coaching, Training, Organizational..., Instructor-led Training, Employee Training, Team Building, Workshop Facilitation, Needs Analysis, Blended Learning, Program Management, Onboarding, Conflict Resolution, Policy, Employee Engagement, Talent Management, Interviews, Succession Planning, Employee Relations, New Hire Orientations, Career Development, Resume Writing, Job Coaching
Education
University of Wisconsin-Platteville 2003 — 2006
Bachelor of Arts (B.A.), Social Sciences
Highland Community College 2001 — 2003
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Freeport High School
Michelle Ball's iPacesetters, LLC. Experience January 2013 - January 2014
Job Accomplished Executive Assistant; Partnering with Executives to achieve Maximum Efficiency and Strategic Initiatives.
Industry Executive Office
Experience
Blackbaud 2014 - 2015
iPacesetters, LLC. January 2013 - January 2014
ACCENT Marketing January 2011 - January 2013
Self-employed August 2002 - February 2011
Steak n Shake January 1998 - October 2001
Diamond Crystal May 1995 - November 1998
Skills
Product Development, Quality Assurance, Organizational..., Organization, Analysis, Time Management, Leadership, Account Management, Sales, Training, Customer Experience, Customer Satisfaction, Team Building, Call Centers, Human Resources, Customer Service, Sales Operations, Marketing, Process Improvement
Education
Ball State University
BS, Dietetics
Blackbaud 2014 - 2015
iPacesetters, LLC. January 2013 - January 2014
ACCENT Marketing January 2011 - January 2013
Self-employed August 2002 - February 2011
Steak n Shake January 1998 - October 2001
Diamond Crystal May 1995 - November 1998
Skills
Product Development, Quality Assurance, Organizational..., Organization, Analysis, Time Management, Leadership, Account Management, Sales, Training, Customer Experience, Customer Satisfaction, Team Building, Call Centers, Human Resources, Customer Service, Sales Operations, Marketing, Process Improvement
Education
Ball State University
BS, Dietetics
Tina Tolbert's iPacesetters, LLC. Experience January 2007 - December 2012
Job Director of Operations
Industry Medical Practice
Experience
American Telehealthcare November 2013 - Present
Horizon Healthcare, Inc. 2013 - 2013
iPacesetters, LLC. January 2007 - December 2012
iPacesetters July 2009 - June 2010
iPacesetters June 2007 - June 2008
iPacesetters January 2006 - June 2007
Mci January 2001 - March 2004
Skills
Onboarding, Performance Management, Employee Relations, Employee Engagement, Recruiting, Talent Acquisition, HR Policies, Performance Appraisal, Employee Training, College Recruiting, Coaching, Call Center, Applicant Tracking..., Vendor Management, BPO, Payroll, Team Building, Process Improvement, Customer Service, Training, Executive Search, Call Center..., Employee Benefits, Call Centers, Leadership, HRIS, Interviews, Talent Management, Strategy, Resume Writing, Technical Recruiting, Benefits Administration, New Hire Orientations, Organizational..., Conflict Resolution, Internet Recruiting, Hiring, Policy, Personnel Management, Leadership Development, Customer Retention, Screening Resumes, Program Management, Staffing Services, Team Management, Contract Recruitment, Workforce Management, Management, Executive Management, Team Leadership
Education
Bellevue University 2011 — 2012
BS, Human Resources
Bellevue University 2010 — 2012
B.S, Human Resource Management
University of Phoenix 2009 — 2010
Certification, Call Center Operations
American Telehealthcare November 2013 - Present
Horizon Healthcare, Inc. 2013 - 2013
iPacesetters, LLC. January 2007 - December 2012
iPacesetters July 2009 - June 2010
iPacesetters June 2007 - June 2008
iPacesetters January 2006 - June 2007
Mci January 2001 - March 2004
Skills
Onboarding, Performance Management, Employee Relations, Employee Engagement, Recruiting, Talent Acquisition, HR Policies, Performance Appraisal, Employee Training, College Recruiting, Coaching, Call Center, Applicant Tracking..., Vendor Management, BPO, Payroll, Team Building, Process Improvement, Customer Service, Training, Executive Search, Call Center..., Employee Benefits, Call Centers, Leadership, HRIS, Interviews, Talent Management, Strategy, Resume Writing, Technical Recruiting, Benefits Administration, New Hire Orientations, Organizational..., Conflict Resolution, Internet Recruiting, Hiring, Policy, Personnel Management, Leadership Development, Customer Retention, Screening Resumes, Program Management, Staffing Services, Team Management, Contract Recruitment, Workforce Management, Management, Executive Management, Team Leadership
Education
Bellevue University 2011 — 2012
BS, Human Resources
Bellevue University 2010 — 2012
B.S, Human Resource Management
University of Phoenix 2009 — 2010
Certification, Call Center Operations
Richard Sauter's iPacesetters, LLC. Experience December 2013 - Present
Job Chief Financial Officer at iPacesetters, LLC.
Industry Accounting
Experience
iPacesetters, LLC. December 2013 - Present
Center for Wound Healing May 2011 - August 2013
Sauter Management LLC July 2009 - April 2011
ExamWorks July 2008 - July 2009
CML Innovative Technologies February 2006 - June 2008
Hoboken Floors February 2005 - February 2006
Kuiken Brothers Co, August 1997 - February 2005
Skills
Accounting, Financial Reporting, Cash Flow, Microsoft Excel, QuickBooks, Sarbanes-Oxley Act, Financial Analysis, Forecasting, Internal Controls, Accounts Receivable, Strategic Planning, Business Analysis, Management, Budgets, Financial Modeling, General Ledger, Managerial Finance, Process Improvement, Revenue Recognition, Finance
Education
Seton Hall University 1982 — 1986
MBA, Finance
Seton Hall University 1978 — 1982
BA, Finance
iPacesetters, LLC. December 2013 - Present
Center for Wound Healing May 2011 - August 2013
Sauter Management LLC July 2009 - April 2011
ExamWorks July 2008 - July 2009
CML Innovative Technologies February 2006 - June 2008
Hoboken Floors February 2005 - February 2006
Kuiken Brothers Co, August 1997 - February 2005
Skills
Accounting, Financial Reporting, Cash Flow, Microsoft Excel, QuickBooks, Sarbanes-Oxley Act, Financial Analysis, Forecasting, Internal Controls, Accounts Receivable, Strategic Planning, Business Analysis, Management, Budgets, Financial Modeling, General Ledger, Managerial Finance, Process Improvement, Revenue Recognition, Finance
Education
Seton Hall University 1982 — 1986
MBA, Finance
Seton Hall University 1978 — 1982
BA, Finance
Catherine Poslusny's iPacesetters, LLC. Experience July 2010 - October 2012
Job University of Oklahoma Graduate with B.B.A. in Economics
Industry Marketing and Advertising
Experience
OU Jimmie Austin Golf Course October 2012 - Present
iPacesetters, LLC. July 2010 - October 2012
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Facebook, HTML, Marketing, Social Networking, Research, Stata, Microsoft Access
Education
University of Oklahoma 2009 — 2010
Bachelor of Business Administration (BBA), Economics
OU Jimmie Austin Golf Course October 2012 - Present
iPacesetters, LLC. July 2010 - October 2012
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Facebook, HTML, Marketing, Social Networking, Research, Stata, Microsoft Access
Education
University of Oklahoma 2009 — 2010
Bachelor of Business Administration (BBA), Economics
angel carter's iPacesetters, LLC. Experience January 2015 - Present
Job 90's baby's music allday
Industry Music
Experience
iPacesetters, LLC. January 2015 - Present
Golden Age Senior Daycare January 2005 - Present
Dickey's Barbecue Restaurants, Inc. August 2014 - December 2014
U.S. Army September 2009 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Pro Tools, Logic Pro, Ableton Live, Ableton, Beat Making, Singing, Writing Music, Music, Sound, Time Management, Social Networking, OS X, Editing, Music Production, Studio Recording, Audio Engineering, Mastering, Audio Editing, Music Industry, Audio Post Production, Sound Design, Recording, Composition
Education
SAE Institute of Technology - Los Angeles 2013 — 2014
Certificate, Audio Engineering
Lincoln High School 2006 — 2009
Diploma, General Studies
iPacesetters, LLC. January 2015 - Present
Golden Age Senior Daycare January 2005 - Present
Dickey's Barbecue Restaurants, Inc. August 2014 - December 2014
U.S. Army September 2009 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Pro Tools, Logic Pro, Ableton Live, Ableton, Beat Making, Singing, Writing Music, Music, Sound, Time Management, Social Networking, OS X, Editing, Music Production, Studio Recording, Audio Engineering, Mastering, Audio Editing, Music Industry, Audio Post Production, Sound Design, Recording, Composition
Education
SAE Institute of Technology - Los Angeles 2013 — 2014
Certificate, Audio Engineering
Lincoln High School 2006 — 2009
Diploma, General Studies
Laura Peel's iPacesetters, LLC. Experience May 2010 - December 2010
Job Sales and Extensive Customer Service Experience
Industry Hospitality
Experience
iPacesetters, LLC. May 2010 - December 2010
Sears May 2009 - November 2009
Natural Cleaners November 2008 - April 2009
Education
University of Colorado Denver 2006 — 2012
BA, Sociology
iPacesetters, LLC. May 2010 - December 2010
Sears May 2009 - November 2009
Natural Cleaners November 2008 - April 2009
Education
University of Colorado Denver 2006 — 2012
BA, Sociology
Jessica Mann's iPacesetters, LLC. Experience August 2011 - June 2014
Job HQ Telesales Analyst at Comcast
Industry Marketing and Advertising
Experience
Comcast February 2015 - Present
iPacesetters, LLC. August 2011 - June 2014
Skills
Telecommunications, Business Analysis, Data Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, Sales, Sales Operations, Office Administration, Human Resources, Reporting & Analysis, Operations Management
Education
Cabrini College 2008 — 2011
Bachelor’s Degree, Business Administration
Comcast February 2015 - Present
iPacesetters, LLC. August 2011 - June 2014
Skills
Telecommunications, Business Analysis, Data Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, Sales, Sales Operations, Office Administration, Human Resources, Reporting & Analysis, Operations Management
Education
Cabrini College 2008 — 2011
Bachelor’s Degree, Business Administration
Keturah Frye's iPacesetters, LLC. Experience January 2012 - September 2012
Job StudentMedical Office Administration at West Virginia Junior College
Industry Telecommunications
Experience
West Virginia Junior College September 2012 - Present
iPacesetters, LLC. January 2012 - September 2012
121 Direct Response April 2011 - January 2012
Skills
Outstanding Customer..., Team Player, Motivated, Telecommunications, Microsoft Office, Microsoft Excel, Team Leadership, Project Management, Microsoft Word, Negotiation, PowerPoint, Team Building, Sales Management, Strategic Planning, Windows, Interviewing Skills, Teamwork, Employee Relations, Customer Service, Training
Education
West Virginia Junior College-Bridgeport 2012 — 2014
Specialized Associate Degree, Medical Office Administration
Buckhannon-Upshur High School 1984 — 1988
High School Diploma, General
West Virginia Junior College September 2012 - Present
iPacesetters, LLC. January 2012 - September 2012
121 Direct Response April 2011 - January 2012
Skills
Outstanding Customer..., Team Player, Motivated, Telecommunications, Microsoft Office, Microsoft Excel, Team Leadership, Project Management, Microsoft Word, Negotiation, PowerPoint, Team Building, Sales Management, Strategic Planning, Windows, Interviewing Skills, Teamwork, Employee Relations, Customer Service, Training
Education
West Virginia Junior College-Bridgeport 2012 — 2014
Specialized Associate Degree, Medical Office Administration
Buckhannon-Upshur High School 1984 — 1988
High School Diploma, General
Sherelle Anderson's iPacesetters, LLC. Experience September 1995 - Present
Job Sr. Systems Analyst at TCIM Services
Industry Telecommunications
Experience
iPacesetters, LLC. September 1995 - Present
Skills
Requirements Analysis, SQL, Unix, SDLC, Vendor Management, Oracle, Microsoft SQL Server, Telecommunications, Integration, Software Project...
Education
Temple University 1990 — 1995
Bachelor of Science (BS), Computer and Information Sciences
iPacesetters, LLC. September 1995 - Present
Skills
Requirements Analysis, SQL, Unix, SDLC, Vendor Management, Oracle, Microsoft SQL Server, Telecommunications, Integration, Software Project...
Education
Temple University 1990 — 1995
Bachelor of Science (BS), Computer and Information Sciences
Marolyn Olson's iPacesetters, LLC. Experience July 2011 - April 2012
Job Customer Service Representative at GSI Commerce
Industry Staffing and Recruiting
Experience
Adecco Staffing, USA October 2012 - Present
Sears Holdings, Inc/KMart May 2012 - Present
iPacesetters, LLC. July 2011 - April 2012
Mayo Clinic Health Systems January 2006 - February 2011
Skills
Typing, Data Entry, Medical Terminology, Employee Relations, Onboarding, Interviews, Screening, Resume Writing, RPO, Talent Management, Job Fairs, Account Management
Education
Northcentral Technical College 2004 — 2005
Certificate, Medical Transcription/Transcriptionist
Reidsville High School 1988 — 1992
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Adecco Staffing, USA October 2012 - Present
Sears Holdings, Inc/KMart May 2012 - Present
iPacesetters, LLC. July 2011 - April 2012
Mayo Clinic Health Systems January 2006 - February 2011
Skills
Typing, Data Entry, Medical Terminology, Employee Relations, Onboarding, Interviews, Screening, Resume Writing, RPO, Talent Management, Job Fairs, Account Management
Education
Northcentral Technical College 2004 — 2005
Certificate, Medical Transcription/Transcriptionist
Reidsville High School 1988 — 1992
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Angellica Eikens's iPacesetters, LLC. Experience October 2011 - December 2011
Job Hospitality Professional
Industry Hospitality
Experience
Roberta's Cleaning Service 2011 - 2012
iPacesetters, LLC. October 2011 - December 2011
Education
College of DuPage 2012 — 2014
Technology Center of Dupage 2005 — 2007
Certification, Early Childhood Education and Care
Roberta's Cleaning Service 2011 - 2012
iPacesetters, LLC. October 2011 - December 2011
Education
College of DuPage 2012 — 2014
Technology Center of Dupage 2005 — 2007
Certification, Early Childhood Education and Care
Shataun Wooten's iPacesetters, LLC. Experience November 2012 - Present
Job TSR at iPacesetters, LLC.
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. November 2012 - Present
121 Direct Response July 2012 - March 2013
Global Contact Services May 2010 - July 2010
Skills
Sales, Telecommunications, Telephone Skills, Solid computer skills, Customer Service, Billing Systems, Telecommunications...
Education
Fred W Eberle Technical Center 2012 — 2012
N/A, Licensed Practical/Vocational Nurse Training
iPacesetters, LLC. November 2012 - Present
121 Direct Response July 2012 - March 2013
Global Contact Services May 2010 - July 2010
Skills
Sales, Telecommunications, Telephone Skills, Solid computer skills, Customer Service, Billing Systems, Telecommunications...
Education
Fred W Eberle Technical Center 2012 — 2012
N/A, Licensed Practical/Vocational Nurse Training
Anna Marie Hill's iPacesetters, LLC. Experience May 2012 - Present
Job Sr. Director of Client Services at iPacesetters, LLC.
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. May 2012 - Present
Skills
Call Centers, Vendor Management, Performance Management, BPO, Outsourcing, Workforce Management, Telecommunications, Change Management, Customer Acquisition, Business Analysis, Account Management, Customer Service, Customer Retention, Team Building, Team Management, CRM, Customer Experience, Team Leadership, Customer Satisfaction, Operations Management, Salesforce.com, Service Delivery, Direct Marketing, Database Marketing, Management, Project Management, Process Improvement, Client Services, Quality Assurance, Leadership, Transition Management, Contact Centers, Lead Generation
Education
Temple University
Bachelor's degree, Communication and Media Studies
iPacesetters, LLC. May 2012 - Present
Skills
Call Centers, Vendor Management, Performance Management, BPO, Outsourcing, Workforce Management, Telecommunications, Change Management, Customer Acquisition, Business Analysis, Account Management, Customer Service, Customer Retention, Team Building, Team Management, CRM, Customer Experience, Team Leadership, Customer Satisfaction, Operations Management, Salesforce.com, Service Delivery, Direct Marketing, Database Marketing, Management, Project Management, Process Improvement, Client Services, Quality Assurance, Leadership, Transition Management, Contact Centers, Lead Generation
Education
Temple University
Bachelor's degree, Communication and Media Studies
Vicki Palmisano's iPacesetters, LLC. Experience January 2011 - Present
Job VP Client Services at iPacesetters, LLC.
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. January 2011 - Present
PCCW Teleservices June 2005 - December 2010
APAC Customer Services 1995 - 2005
Skills
Outsourcing, BPO, Workforce Management, Call Centers, Contact Centers, Corporate Communications, Process Flow..., Inbound Marketing, Customer Experience, Customer Retention, Vendor Management, Customer Satisfaction
Education
Westside high school 1975 — 1978
University of Nebraska at Omaha
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
iPacesetters, LLC. January 2011 - Present
PCCW Teleservices June 2005 - December 2010
APAC Customer Services 1995 - 2005
Skills
Outsourcing, BPO, Workforce Management, Call Centers, Contact Centers, Corporate Communications, Process Flow..., Inbound Marketing, Customer Experience, Customer Retention, Vendor Management, Customer Satisfaction
Education
Westside high school 1975 — 1978
University of Nebraska at Omaha
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Raven\;N Davis's iPacesetters, LLC. Experience March 2012 - Present
Job order processor at iPacesetters, LLC.
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC. March 2012 - Present
directv June 2011 - October 2011
Arby's Restaurant Group, Inc. April 2009 - June 2011
Education
coweta high school 2007 — 2010
ged, General Studies
Indian Capital Technology Center-Muskogee 2008 — 2009
cna, Health Professions and Related Clinical Sciences, Other
iPacesetters, LLC. March 2012 - Present
directv June 2011 - October 2011
Arby's Restaurant Group, Inc. April 2009 - June 2011
Education
coweta high school 2007 — 2010
ged, General Studies
Indian Capital Technology Center-Muskogee 2008 — 2009
cna, Health Professions and Related Clinical Sciences, Other
Kai Yuen's iPacesetters, LLC. Experience 2011 - 2013
Job Dedicated Network Engineer
Industry Utilities
Experience
PSE&G (Client for ICONMA Inc.) 2013 - Present
iPacesetters, LLC. 2011 - 2013
Lightpath 2008 - 2011
Lightpath 2001 - 2008
Skills
Cisco Technologies, Troubleshooting, Teamwork, Network Performance..., Network Security, TCP/IP, Network Load Balancing, MPLS, VPN, OSPF, Network Design, QOS Design, Network Security Design, Routing/Switching Design
Education
Stony Brook University
Bachelor of Science (BS), Mechanical Engineering
PSE&G (Client for ICONMA Inc.) 2013 - Present
iPacesetters, LLC. 2011 - 2013
Lightpath 2008 - 2011
Lightpath 2001 - 2008
Skills
Cisco Technologies, Troubleshooting, Teamwork, Network Performance..., Network Security, TCP/IP, Network Load Balancing, MPLS, VPN, OSPF, Network Design, QOS Design, Network Security Design, Routing/Switching Design
Education
Stony Brook University
Bachelor of Science (BS), Mechanical Engineering
Victoria Randolph's iPacesetters, LLC. Experience May 2014 - August 2014
Job Customer Service Representative at iPacesetters, LLC.
Industry Research
Experience
n/a - currently unemployed Office Manager Executive AssistantLady Reds Pilot Car ServiceOctober 2014 - January 2015
iPacesetters, LLC. May 2014 - August 2014
Lady Reds Pilot Car Service February 2012 - January 2014
Homeland Grocery May 2008 - February 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, Project Management, Leadership, PowerPoint, Strategic Planning, Public Speaking
Education
Mississippi Gulf Coast Community College 2004 — 2006
Nursing, Registered Nursing/Registered Nurse
Living Waters Christian Academy 2001 — 2004
n/a - currently unemployed Office Manager Executive AssistantLady Reds Pilot Car ServiceOctober 2014 - January 2015
iPacesetters, LLC. May 2014 - August 2014
Lady Reds Pilot Car Service February 2012 - January 2014
Homeland Grocery May 2008 - February 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, Project Management, Leadership, PowerPoint, Strategic Planning, Public Speaking
Education
Mississippi Gulf Coast Community College 2004 — 2006
Nursing, Registered Nursing/Registered Nurse
Living Waters Christian Academy 2001 — 2004