MICROS Systems Inc
Industry: Hospitality company
DescriptionMicros Systems, Inc.; now owned by Oracle Corporation and renamed Oracle Hospitality, was headquartered in Columbia, Maryland, United States. Headquarters: Columbia, Maryland, United States Revenue: 1.008 billion USD (FY11; 10.2% increase from FY10) Founded: 1977 Acquisition date: 2014 Subsidiaries: MICROS-Fidelio GmbH, Parent organization: Oracle Corporation
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MICROS Systems Inc Employees
Arizona Creative Events September 2015 - Present
MICROS Systems Inc September 2014 - Present
Independent Contractor June 2014 - Present
Wolfgang Puck Catering May 2013 - December 2013
Southwest Conference Planners A Destination Management Company September 2011 - April 2013
Amazing Grace Designs September 2010 - June 2011
20th Century Fox January 2010 - August 2010
Independent Contractor February 2009 - December 2009
AEG/LA LIVE January 2008 - January 2009
NBC Universal November 1998 - October 2007
Skills
Customer Service, Hospitality, Corporate Events, Sales, Catering, Management, Contract Negotiation, Training, New Business Development, Project Planning, Customer Satisfaction, Weddings, Forecasting, Parties, Food, Event Planning, Event Management, Meeting Planning, Marketing, Budgets, Account Management, Trade Shows
Education
Northern Arizona University 1989 — 1993
Bachelor of Science, Hotel/Restaurant Management
Hyatt Hotels Corporation July 2015 - Present
Denihan Hospitality Group November 2013 - July 2015
MICROS Systems Inc March 2012 - June 2013
Home2 Suites by Hilton June 2011 - March 2013
Homewood Suites by Hilton July 2009 - May 2011
GNC March 2008 - October 2010
Skills
Customer Service, Microsoft Office, Hospitality, Hotels, Training, Project Management, Customer Satisfaction, Sales, Time Management, MICROS, Pre-opening, Opera, OnQ, OnQ R&I, Reservations
Education
North Carolina Agricultural and Technical State University 2005 — 2010
Bachelors of Science, Information Technology
North Carolina Agricultural and Technical State University 2005 — 2010
Bachelor's degree, Computer and Information Sciences and Support Services
ArcherPoint March 2014 - Present
LS Retail April 2013 - December 2013
Aldelo, L.P. 2011 - 2012
Partech International 2010 - 2011
MICROS Systems Inc 2007 - 2009
Skills
New Business Development, Sales Management, Consultative Selling, Account Management, Direct Sales, Online Marketing, Marketing Strategy, Social Media, Sales Process, Hospitality, Marketing Communications, Creative Solutions, Marketing Management, Digital Marketing, ERP Software, Sage Timberline Office, Sage, Sage CRM, Channel Partners, Software Solution Sales, Software Sales..., Eco-friendly, Consultative Sales..., Strategic Selling, Selling, Microsoft Dynamics, Sales, Strategic Partnerships, Integrated Marketing, SaaS, Lead Generation, Solution Selling, Retail, Mobile Devices, Leadership, Enterprise Software, Salesforce.com, Product Marketing, CRM, B2B, Contract Negotiation, Sales Operations, ERP, POS, Sales Presentations, Partner Management, Business Development, Professional Services, Strategic Alliances, Management
Education
Microsoft Global Road to Repeatability (GR2R) Program
Customer Centric Selling
Next Level - Sandler Sales Training
Solution Selling
Best Software (Sage) Sales Academy
Saddleback College
BA Equiv., Business Marketing
Dale Carnegie Sales & Human Relations
MICROS Systems Inc March 2012 - Present
White Lodging Services September 2011 - March 2012
White Lodging Services May 2011 - September 2011
White Lodging Services June 2010 - July 2011
Skills
Customer Service, Hospitality, Microsoft Office, Management, Customer Satisfaction, Microsoft Excel, Leadership, Sales, Recruiting, Budgets, Restaurants, Microsoft Word, Social Media, PowerPoint, Negotiation, Public Speaking, Inventory Management, Marketing, Strategic Planning, Social Media Marketing
Education
Purdue University 1999 — 2005
BS, Hospitality and Tourism Management
Purdue University
Bachelor of Science (B.S.), Hospitality and Tourism Management
Micros Systems Helpdesk TechnicianUnder ArmourMarch 2014 - Present
MICROS Systems Inc October 2012 - February 2014
Education
Morgan State University 2006 — 2010
Bachelor of Arts (B.A.), Sociology and Anthropology
MICROS Systems Inc December 1994 - Present
Neptune Computer Gmbh July 1990 - December 1994
Platzl Hotel Inselkammer KG August 1988 - July 1990
Skills
SQL, PL/SQL, Software Development, Oracle, Oracle Reports, Oracle Forms, XML
Education
Fachhochschule München 1984 — 1988
Bachelor of Science (BS), Hotel/Motel Administration/Management
MICROS Systems Inc July 2013 - Present
ABT Internet, inc 2012 - 2013
Skills
Java, J2EE Application..., HTML 5, HTML emails, JSP, PHP, CSS, JavaScript, jQuery, MySQL, Microsoft SQL Server, Linux, Struts, Struts MVC, Databases, Servlets, Toad Data Modeler, Eclipse, NetBeans
Education
Northeastern University 2010 — 2013
Master of Science (M.S.), Computer System Engineering
Zhenjiang Watercraft College 2005 — 2009
Bachelor of Science (B.S.), Computer Science
MICROS Systems Inc June 2014 - Present
MICROS Systems Inc February 2013 - June 2014
Bertucci's 2008 - 2012
TGIFriday's January 2002 - October 2007
Skills
Microsoft Excel, Windows 7, Leadership, Team Leadership, Microsoft Office, Software Documentation, Troubleshooting, Access, POS, Integration, Training, Management, Customer Service
Education
UMUC 2010 — 2012
Bachelor of Science (BS), Cybersecurity, 4.0 GPA
Salisbury State University 1997 — 2000
Bachelor of Science (BS), MIS
MICROS Systems Inc February 1998 - Present
Fastec Profit Control Systems January 1997 - December 1997
Automated Transaction Management May 1995 - January 1997
Skills
Software Implementation, Software Project..., Integration, Business Analysis, Enterprise Software, Software Documentation, Microsoft SQL Server, SQL, Requirements Analysis, Business Intelligence, Crystal Reports, Databases, POS, VMware, Disaster Recovery, Troubleshooting, Hardware, SaaS, Software Installation
Education
Portland Community College 1996 — 1997
No Degree, Business Administration and Management, General
MICROS Systems Inc July 2014 - Present
Okura Robata Grill & Sushi Bar July 2013 - July 2014
Landmark Steakhouse March 2011 - July 2013
El Cholo Cantina February 2008 - April 2011
Millennium Marketing February 2004 - November 2007
Breezes January 2000 - January 2004
Aloha Pools and Spas June 1995 - April 2000
Red Onion February 1989 - October 1995
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Research, Outlook, Photoshop, HTML, C++, C, Java, English, Teaching, Microsoft Word, Customer Service, Windows, Public Speaking, Strategic Planning, Budgets, - Natural leader in..., - Can analyze reports,..., - Excels at creating..., - Possess strong..., Leadership, Training, Customer Satisfaction, Retail, Sales, Marketing, Restaurants, Process Scheduler, Advertising, Food, Sales Management, Sales Operations, Direct Sales, Hospitality, Management, Catering, Restaurant Management, Team Building, Food & Beverage, Event Planning, Event Management, Hospitality Management, Social Media Marketing, Social Media, Marketing Strategy, Hiring, New Business Development, Menu Development
Education
Saddleback College 2012 — 2014
Current, Playwriting and Screenwriting
Orange Coast College 1980 — 1982
Psychology, Human Behavior
Ramada Topeka, Downtown Hotel & Convention Center September 2011 - Present
MICROS Systems Inc June 2008 - September 2011
Skills
Property Management..., Hotels, Revenue Analysis, Front Office, Yield Management, Hotel Management, Rooms Division, Lodging, Revenue Forecasting, Guest Service Management, Hospitality Management, Opera, Hospitality Industry, Hospitality, Micros, MICROS
Education
Pittsburgh Technical Institute
Associate of Science (A.S.), Hospitality Administration/Management
Bella Amiche September 2013 - August 2014
MICROS Systems Inc July 2012 - June 2013
MICROS Systems Inc July 2012 - May 2013
Little Caesars Pizza April 2012 - October 2012
The Altessa Restaurant May 2011 - July 2011
Skills
Micros, Hospitality, Hospitality Industry, point of sale systems, Customer Service, Network Architecture, Apple Software, Property Management..., Front Office, POS, Food & Beverage, Hotels, Revenue Analysis, Software Implementation, Customer Satisfaction, CRM, Networking, Microsoft Technologies, Cost Management, Food Cost Management, Food Safety, Food Preparation, Hotel Management, Help Desk Support, IT Service Management, Web Services, Computer Hardware..., Remote Troubleshooting, Software Troubleshooting, Network Troubleshooting, MICROS, Hospitality Management
Education
Penn State University 2007 — 2012
Bachelor's degree, Hotel and Restaurant Management
Oracle December 2012 - Present
MICROS Systems Inc January 2012 - November 2012
Equinix October 2009 - December 2011
Oracle July 2004 - September 2009
Skills
Git, Gradle, Java, Groovy, Scala, HK2, Mockito, REST, Docker, SQL, Agile Methodologies, Cloud Computing, PL/SQL, ADF
Education
National Institute of Technology Karnataka 2000 — 2004
BE, Computer Enginerring
MGM college 1998 — 2000
Oracle October 2014 - Present
MICROS Systems Inc February 2014 - Present
WildFin American Grill October 2013 - February 2014
Glacier Brewhouse May 2012 - October 2013
Wildfin American Grill September 2011 - May 2012
Silver Cloud Hotel May 2011 - September 2011
Silver Cloud Hotel February 2011 - May 2011
Silver Cloud Hotel March 2010 - February 2011
Skills
PowerPoint, Restaurants, Marketing Strategy, Forecasting, Customer Service, Sales, Process Scheduler, Menu Development, Micros, Food, Hiring, Hospitality Management, MICROS
Education
Washington State University 2005 — 2007
University of Washington
Bachelor of Arts (B.A.), Mathematics
North Seattle Community College
Associate of Science Degree, Mathematics
Pegasus Solutions September 2014 - November 2014
Santa Catalina Island Company September 2013 - September 2014
LagunaBeach.com December 2011 - October 2013
Inn at Laguna Beach - Classic Hotels & Resorts February 2011 - December 2011
Aliso Creek Inn & Golf Course - Montage Hotels & Resorts 2009 - 2011
MICROS Systems Inc 2006 - 2009
Skills
Hospitality, Revenue Analysis, Hotels, Hospitality Industry, Property Management..., Hospitality Management, Leadership, Food & Beverage, Hotel Management, Micros, Resorts, Sales Management, Training, Strategic Planning, Account Management, Delphi, Revenue Forecasting, Front Office, Customer Service, Business Analysis, Strategy, Business Process Design, Cross-functional Team..., Tourism, Client Services, Business Process..., Yield Management, Team Leadership, Team Building, New Business Development, Public Relations, Hiring, Corporate Events, Business Development, Event Management, Management, Sales, Pre-opening, Meeting Planning, Restaurants
Education
University of Missouri-Kansas City 2004 — 2006
BLA
Missouri State University 2001 — 2004
Associate of Arts (AA)
Hilton Pensacola Beach/ Innisfree Hotels October 2014 - Present
Holiday Inn Resort/ Innisfree Hotels April 2013 - October 2014
MICROS Systems Inc August 2011 - April 2013
MICROS Systems, Inc. May 2010 - August 2011
Ocean Properties February 2008 - May 2010
Skills
Property Management..., Micros, Hospitality, Software Implementation, POS, Hands-on Training, Revenue Analysis, Hospitality Industry, Front Office
Education
University of South Florida 2008 — 2010
Bachelors of Science, Hospitality Management
Pensacola Junior College 2006 — 2008
LevelUp March 2015 - Present
LevelUp January 2014 - Present
MICROS Systems Inc October 2013 - December 2013
MICROS Systems Inc February 2013 - September 2013
MICROS Systems Inc 2012 - February 2013
Stephi*s March 2009 - February 2012
Sel de la Terre September 2008 - March 2009
Gaslight Brasserie August 2007 - August 2008
Skills
Marketing Strategy, Restaurants, Social Media, Event Management, Windows, Time Management, Management, Wine, POS, Sales, Customer Service, Process Scheduler, Training, Hospitality, Public Relations, Beer, Customer Satisfaction, Inventory Management, Food & Beverage, Hiring
Education
Saint Michael's College 2003 — 2007
BS, Business Admin and Economics
Saint Michael*s College 2003 — 2007
BA, Business Administration and Marketing
Academy at Adventure Quest
Boston University Wine
Oracle August 2015 - Present
Oracle September 2014 - Present
MICROS Systems Inc August 2011 - Present
MICROS Systems Inc February 2008 - August 2011
Enterprise Rent-A-Car January 2006 - February 2008
Ramshead Tavern 2005 - 2007
Greene King 2003 - 2005
Schooners Llanding 1998 - 2003
Skills
Account Management, Salesforce.com, Sales Process, Cold Calling, Customer Service
Education
Salisbury University 1998 — 2002
BS, Psychology
PrimeValue Technology Corporation November 2014 - April 2015
PrimeValue Technology Corporation January 2014 - November 2014
MICROS Systems Inc August 2012 - October 2013
Skills
Training, Microsoft Office, Management, Customer Service, Event Planning, Social Networking, Leadership, Microsoft Excel, Time Management, Hospitality, Teamwork, Micros, Microsoft Word, Property Management..., Business Analysis, Restaurants, Bilingual-Korean, Event Management, Hospitality Management, Databases, Business Process..., Food & Beverage, WMS ( Warehouse..., POS, E-commerce, IT Solutions, Software Installation, Operating Systems, Servers, Windows, Documentation
Education
Michigan State University 2008 — 2012
Bachelor of Arts, Hospitality Business
Mettler-Toledo International, Inc May 2013 - October 2014
OpalStaff October 2012 - March 2013
Software Consortium November 2011 - June 2012
MICROS Systems Inc 2006 - 2011
Skills
.NET, Software Engineering, C#, ASP.NET, Microsoft SQL Server, C++, Software Development
Education
New Jersey Institute of Technology
Bachelor of Science (BS), Computer Science
House of Blues Las Vegas, a Live Nation Brand February 2015 - Present
Las Vegas Sin, Legends Football League February 2014 - Present
House of Blues Entertainment, A Live Nation Brand September 2014 - February 2015
House of Blues Entertainment, a Live Nation Brand June 2014 - September 2014
Legends Football League 2013 - 2014
MICROS Systems Inc September 2011 - August 2013
Legends Football League May 2010 - 2013
UR Solar Power March 2010 - September 2011
May's Restaurant June 2008 - April 2010
Skills
American Sign Language, Customer Service, Microsoft Office, Salesforce.com, Microsoft Excel, Social Media, Marketing, Account Management, Team Leadership, Sales Management, Project Management, Public Speaking, Management, Program Management, New Business Development, Product Development, Forecasting, Project Planning, Marketing Strategy, Sales, Social Media Marketing, Sports Marketing, PowerPoint, Event Planning, Time Management, Process Improvement, Healthcare, Hospitality, Sales Operations, Public Relations, Leadership, Social Networking
Education
Penn State University 2005 — 2009
B.A.
MICROS Systems Inc March 2012 - Present
MICROS Systems Inc March 2011 - March 2012
Skills
Software Implementation, POS, Software Installation, SaaS, Enterprise Software, Software Documentation, SharePoint, Salesforce.com, Solution Selling, Training, Team Building, New Business Development, Cold Calling, Account Management, CRM, Customer Service, Sales, Management
Education
Towson University 2006 — 2009
Master of Science (MS), Human Resources Development
Towson University 2004 — 2006
Bachelor of Science (BS), Psychology
Ocean County College 2002 — 2004
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
White Lodging Services August 2015 - Present
Colorado Hospitality September 2014 - August 2015
Best Western International August 2014 - September 2014
Hampton Inn & Suites by HILTON May 2014 - August 2014
DoubleTree by Hilton October 2013 - May 2014
DoubleTree by Hilton June 2013 - October 2013
MICROS Systems Inc June 2012 - May 2013
Winegardner & Hammons November 2011 - May 2012
Entertainment Cruises April 2009 - September 2009
Elite Parking Solutions September 2007 - April 2009
Skills
Hospitality, Leadership, Process Scheduler, Property Management..., Recruiting, Restaurants, Training, Front Office, Hotels, Hospitality Management, Micros, Food, Hospitality Industry, Opera, Customer Service, MICROS, Food, Food & Beverage, Event Planning
Education
Michigan State University 2008 — 2012
Bachelor, Hospitality Business
Oakland University
Business Finance
Study Abroad China 2010
ITS - Internet Testing Systems August 2014 - Present
ITS - Internet Testing Systems December 2012 - August 2014
MICROS Systems Inc January 2012 - December 2012
Tolt Service Group LLC February 2011 - September 2011
Unisys May 2010 - February 2011
Skills
Computer Hardware, Software, SQL, Customer Service, Amdocs Clarify
Education
Salisbury University 2006 — 2010
Bachelor of Arts (B.A.), Psychology, 3.0
MICROS Systems Inc June 2012 - Present
MICROS Systems Inc June 2009 - June 2012
MICROS Systems Inc June 2006 - June 2009
Hilton Worldwide November 2002 - June 2007
Skills
Project Management, Application Support, System Architecture, Managed Services, Microsoft Office, Migration Projects, Organizing Meetings
Education
Morgan State University 2001 — 2006
Bachelor of Applied Science (BASc), Communication and Media Studies
Oracle March 2015 - Present
MICROS Systems Inc December 2013 - March 2015
MICROS Systems Inc November 2001 - December 2013
Skills
Software Project..., Technical Sales..., Hands-on Training, SQL, Enterprise Software, POS, Sales, Customer Service, Troubleshooting, Training, Sybase SQL Anywhere, Oracle, Crystal Reports, Microsoft Office, Micros, Inventory Management, Food & Beverage, Food Service Operations, Labor Management Systems
Education
Montclair State University
Mathematics Teacher Education
Helion Technologies February 2015 - Present
MICROS Systems Inc May 2013 - February 2015
Hooters of West Ocean City May 2009 - August 2012
Skills
Dedication to..., Microsoft Applications, Microsoft Excel, Access, Database Modeling, Database Design, Information Solutions, Enterprise Information..., SAP ERP, Staff Management..., Analytics, Problem Solving, SAP Business ByDesign
Education
Salisbury University 2009 — 2013
Bachelor's degree, Information Systems
My Fit Foods 2013 - 2015
Fired Up Restaurant Concepts 2011 - 2013
Vie de France Yamazaki, Inc. 2000 - 2011
Micros Systems, Inc 1998 - 2000
TJ Elliot's Restaurant 1995 - 1998
Skills
Microsoft Office, Windows, Help Desk Support, Payment Industry, Customer Service, POS, Hospitality, Restaurants, Microsoft Excel, Food, Management, Hospitality Industry, Catering, Micros, Hospitality Management, Income Statement, Food Service, Franchising, Customer Satisfaction, Time Management, Leadership, Food & Beverage, Menu Development, Restaurant Management, P&L, Retail, Training, SaaS, Employee Training, MICROS
Education
Prince George's Community College 1989 — 1991
Associates, Hospitality Management
ORACLE micros September 2014 - Present
ARCHBISHOP CARROLL HIGH SCHOOL August 2008 - Present
Micros Systems September 2012 - September 2014
Micros Systems, Inc March 2012 - September 2012
Archbishop Carroll High School August 2008 - March 2012
Legal & General America June 2005 - November 2008
Inter American Development Bank June 1994 - June 2005
Skills
IBM Mainframe Operations, Production Control, Disaster Recovery, Data Center, Software Documentation, Management, Troubleshooting, Software Installation, Networking, Strategic Planning, Process Control, Performance Management, Project Management, IBM Mainframe, Employee Relations, Integration, Quality Assurance, Athletics, Athletic Administration, Athlete Development, Athletic Apparel, Athletic Training, Training, Public Speaking, Security, Virtualization, Microsoft Office, IT Service Management, Leadership, Team Leadership, Team Building, Cloud Computing, Customer Service, Enterprise Software
Education
Patten University
MICROS Systems Inc October 2008 - Present
Laramar Group January 2008 - October 2008
AvalonBay Communities February 2005 - November 2007
ExtendedStay Hotels December 2003 - February 2006
Skills
Budgets, Forecasting, Management, Market Research, Hotels, Sales, Training, Contract Negotiation, Marketing
Education
Morgan State University 1994 — 1998
BA, Psychology
Adaptive Biotechnologies Corp. May 2015 - Present
MICROS Systems Inc September 2014 - May 2015
Society Consulting March 2014 - July 2014
Tommy Bahama April 2011 - March 2014
Washington Federal Savings July 2008 - December 2009
Oregon State University October 2007 - July 2008
Seattle Biomedical Research Institute October 2005 - June 2006
Skills
C++, Java/JavaScript, Perl, Python, Bash Scripting, Networking, Network Architecture, Cisco IOS, Computer Hardware, Small Engines, Gas Engine Repair, Honda..., Diesel Service/Repair, Automobile Electrical..., Low voltage systems..., Low Voltage Design, Linux Networking, Windows Systems..., Linux System..., Linux Server, Windows 7, Windows 7 Migration, Windows Server 2008..., Application Maintenance, ASP, PHP, MySQL, phpMyAdmin, Sybase SQL Anywhere, Batch Scripting, MS SQL, Apache, Amanda Backup Solutions, Linux Desktop, Wireless Networking, Wireless Security, DC Circuits, Computer Education, Systems Upgrades, New Systems..., Data Security, Troubleshooting, High Voltage Power..., Windows, Linux, Active Directory, Servers, Customer Service, Help Desk Support, Microsoft SQL Server
Education
Oregon State University 2006 — 2008
Seattle Pacific University 2005 — 2006
--
North Seattle Community College 2010 — 2011
Oracle October 2014 - Present
MICROS Systems Inc January 2012 - September 2014
Acquity Group November 2011 - January 2012
ObjectWave April 2004 - January 2012
CBOE 2006 - August 2011
eFunds Corp 2005 - 2006
Chicago Board of Trade 2004 - 2005
St. Paul Companies January 2004 - March 2004
Quality Business Solutions September 2002 - March 2004
BlueCross BlueShield of MN 2003 - 2004
Skills
Object Oriented..., SOA, e-Commerce, Client/Server..., Distributed Computing, OOAD, Model View Controller..., J2EE, Distributed Cache, Performance Tuning, Mobile Apps, AJAX, jQuery, CRM, Web Content Management, Agile Development, Java, JavaScript, Spring, Hibernate, Hybris, MQ Series, WebSphere Application..., Weblogic, XML, RESTful WebServices, Infinispan, Gemfire, Ant, Maven, ClearCase, Stored Procedures, Oracle, Unix, Linux, Java Enterprise Edition, Agile Methodologies, E-commerce, OOP
Education
Nagpur University 1995 — 1998
Bachelors of Engineering, Electronics Engineering
Polytechnic 1990 — 1995
Diploma, Electronics & Communications Engineering
Aerial Services, Inc. December 2011 - Present
Visual Intelligence January 2011 - May 2011
Terrapoint USA March 2006 - February 2010
Micros Systems, Inc September 2004 - January 2006
Brookside Memorial Park March 2003 - September 2004
Hewlett Packard (Formerly Compaq) January 1997 - January 2002
Flow Automation January 1996 - January 1997
Computize, Inc January 1994 - January 1995
Skills
Customer Satisfaction, Trade Shows, Product Management, Customer Service, Business Planning, Marketing Materials, Scanners, Sales Management, New Business Development, Account Management, Direct Sales, Mentoring, Customer Relations, Cold Calling, Consultative Selling, Proposal Writing, Marketing, Business Development, Leadership Development, Program Management, Contract Negotiation, International Sales, Selling, Strategic Partnerships, CRM, Geomatics, Sales Operations, Management, Sales Process, Product Marketing, B2B, Direct Marketing, Analysis, Consulting, Salesforce.com, Solution Selling, Lead Generation, Cloud Computing, Strategy, Sales Presentations, Customer Retention, SaaS, Competitive Analysis, Enterprise Software, P&L Management, Professional Services, Executive Management, Leadership, Sales, Marketing Management
Education
Northern Kentucky University
Bachelor of Arts (B.A.), Radio and Television Production
Northern Kentucky University
Bachelor of Arts, Radio and TV Production
Northern Michigan University 1980 — 1981
Theatre
Global Cynergies, LLC August 2014 - Present
Encore Event Technologies September 2013 - September 2014
Adrenaline Lacrosse September 2012 - February 2013
MICROS Systems Inc January 2012 - September 2012
Hilton San Diego Del Mar November 2009 - December 2011
Sunstone Hotels June 2006 - November 2009
Ruth's Chris Steak House 1997 - 2007
Annapolis Marriott Waterfront June 2004 - December 2005
Skills
Prospecting, Contract Negotiation, Networking, Trade Shows, Hotels, Meeting Planning, Hospitality, Hospitality Industry, Event Management, Sales, Account Management, Hospitality Management, Event Planning, Sales Management, Customer Service, Resorts, Revenue Analysis, Direct Sales, Marketing, New Business Development, Cold Calling, Qualifying Prospects, Forecasting, Restaurants, Management, Tourism, Coaching, Food & Beverage
Education
Salisbury University 2001 — 2004
Bachelors, Communications
Annapolis High School 1994 — 1999
Syracuse City School District January 2015 - Present
Baltimore City Public Schools October 2006 - June 2014
United States Army Reserve August 1987 - September 2011
Maryland Transit Administration April 2004 - October 2006
MICROS Systems Inc April 2002 - October 2004
IRRC Institute April 2001 - March 2002
Skills
Typing, Windows XP Pro, Outlook, Active DoD Secret..., Leadership, Training, Apparel, Project Planning, Microsoft Word, Time Management, Sales, Microsoft Office, PowerPoint, Event Planning, Microsoft Excel, Inventory Management, Customer Service
Education
College of Notre Dame of Maryland 2005 — 2012
Business Bachelor of Arts (B.A.), Business with Marketing concentration at Notre Dame of Marylan, Business Administration and Management, General
Konar Solutions LLC April 2011 - Present
Micros Systems June 2009 - April 2011
MICROS Systems, Inc January 2008 - June 2009
Tersiguel's French Country Restaurant July 2005 - March 2008
Yin Yankee Café October 2001 - April 2005
Skills
POS, Software Implementation, Software Documentation, WebEx, Computer Hardware, Troubleshooting, ITIL, Technical Support, Networking, SQL, Active Directory, Customer Service, Operating Systems, Vendor Management, Help Desk Support, Windows 7, XP, Visio, Windows Server
Education
Montgomery College
MCDST, Information Technology
Montgomery College
CCNA
National Career Academy
Bar Manager, Restaurant Management
MICROS Systems Inc July 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Java
Education
Penn State University 2004 — 2008
Hotel Restaurant Institutional Management
MICROS Systems Inc March 2015 - Present
JK Designs September 2012 - Present
Apple November 2012 - August 2014
Douglas Electronics Co, Inc. DBA Deco A/V August 2012 - November 2012
Purdue University May 2012 - July 2012
Beggar's Pizza November 2010 - August 2011
Skills
Web Development, CSS, PHP, OOP, HTML, Matlab, C++, C, Python, Java, Programming, Microsoft Office, Photoshop, JavaScript, Dreamweaver, Windows, SQL, Visual Basic, Mac OS X, C#, Linux, MySQL, PowerPoint, OS X, CMS, Computer Science, Eclipse, Android, Troubleshooting, Objective-C, Customer Service, Social Media, Software Installation, Microsoft Word, Microsoft Excel
Education
University of Louisville 2014 — 2015
Computer Science & Computer Engineering, Computer Science
Purdue University 2011 — 2012
Bachelor of Science (BS), Computer Science
Purdue University Calumet 2008 — 2011
Bachelor of Science (BS), Computer Science
Crown Point High School 2004 — 2008
Core 40 Diploma, AP Computer Science
Heartland Payment Systems August 2014 - Present
Concur Technologies June 2013 - July 2014
BSN medical April 2011 - June 2013
Micros Systems, Inc January 2007 - May 2011
Micros Systems, Inc January 2006 - January 2007
NAB Group, Inc March 2005 - November 2005
Parenthood of Southeast Ohio June 2003 - September 2003
American Red Cross February 2002 - June 2002
Skills
Sales Operations, Sales Management, Healthcare, New Business Development, Customer Service, Marketing Strategy, Marketing, Product Management, Product Development, Market Development, Training, Contract Negotiation, Selling, Team Leadership, Hospitals, B2B, Sales, Cold Calling, Sales Process, Management
Education
Ohio University 1999 — 2003
Bachelor's, Human and Consumer Sciences
Ohio University 1999 — 2003
Degree: Bachelor's, Health and Consumer Sciences; Child and Family Studies
InterContinental Hotels Group October 2013 - August 2014
Wyndham Hotel Group April 2009 - January 2014
MICROS Systems Inc November 2008 - April 2009
Hersha Hospitality June 2006 - March 2009
Skills
Troubleshooting, Project Management, Software Project..., Team Leadership, Quality Assurance, Vendor Management, Operations Management, Microsoft Office, CRM, Customer Service, Hospitality Industry, Hospitality, Customer Satisfaction, Management, Hotels, Hospitality Management, Training, Human Resources, Integration, Program Management, Team Building, Account Management, Leadership, System Administration, Software Documentation, Employee Training, Networking, Budgets, Time Management, Analysis, Business Analysis, Strategy, Strategic Planning, Forecasting, Business Intelligence, Property Management..., Sales, Security, Payroll, Resorts, Data Analysis, Front Office, Micros, Revenue Analysis
Education
Morgan State University 2005 — 2007
Master of Business Administration (M.B.A.), Business/Corporate Communications, 3.5
Morgan State University 2001 — 2005
Bachelors of Science in Marketing (B.S.), Marketing/Marketing Management, General, 3.5
Santa Monica 1995 — 1998
Oracle November 2014 - Present
Oracle October 2014 - Present
MICROS Systems Inc October 2012 - September 2014
MICROS Systems Inc October 2010 - September 2012
Micros systems Inc. January 2007 - October 2009
Eynav Zahav Consulting and Implementation December 2004 - December 2006
Park Plaza Hotels & Resorts 2004 - 2006
Micros Fidelio October 2002 - December 2004
MICROS-FIDELIO Israel October 2000 - October 2002
Micros Fidelio Israel October 1998 - December 2000
Skills
Team Leadership, Business Analysis, Project Management, Software Implementation, Integration, Troubleshooting, SQL, Windows, Revenue Analysis, Hospitality, Oracle, Business Intelligence, Software Project..., IT Management, Requirements Analysis, Software Development, Management, CRM, IT Service Management, Software Documentation, Opera, Disaster Recovery, Enterprise Software, Windows Server, SharePoint, Microsoft SQL Server, Vendor Management, Visio, Product Management, SaaS, Consulting, Customer Service, Information Technology, Leadership, Cloud Computing, Team Building
Education
Nova Southeastern University 1995 — 1999
BSc, School of Business
John Bryce Education 1999 — 2000
Microsoft Certified Professional - Network Adminstration, Network Administration
John Bryce Education 1999 — 2000
CNA, Novell 6.0 Netwrok Admin
Geva Studios 2000 — 2001
Radio and Television Broadcasting
Rene Cassin - Aliance Francaise Israelien 1984 — 1990
High School Diploma, Literature and Cinema
Liberty Property Trust September 2012 - Present
Goldman Sachs July 2010 - August 2012
MICROS Systems Inc May 2007 - August 2007
Skills
Finance, Due Diligence, Financial Modeling, Valuation, Asset Management, Portfolio Management, Real Estate Economics, Investments, Commercial Real Estate, Real Estate, Real Estate Transactions, Real Estate Development, Disposition, Leases, Financial Analysis, Dispositions, Microsoft Excel
Education
Penn State University 2005 — 2009
Bachelor of Science (BSc), Finance, International Business
Computrition, Inc. November 2012 - Present
Computrition, Inc. January 2011 - October 2012
TrueVector Technologies January 2010 - September 2010
QA Cafe August 2005 - October 2009
Micros Systems, Inc April 2004 - August 2005
Systems Automation Corporation 2003 - 2004
Newmarket International January 1998 - January 2003
Computrition, Inc. June 1993 - December 1997
Skills
Sales Management, Direct Sales, Sales Process, Retail, Hospitality, Product Development, Product Management, Product Marketing, New Business Development, Software Project..., Leadership, Marketing, Solution Selling, Management, Account Management, Cloud Computing, Sales, Strategy, Selling, Salesforce.com, CRM, Strategic Partnerships, B2B, Team Building
Education
Miami University 1984 — 1989
BS
Yellow Springs High School 1980 — 1984
Notre Dame of Maryland University April 2014 - Present
MICROS Systems Inc October 2011 - March 2014
Ciena March 2010 - October 2011
Arbitron November 2010 - December 2010
The Charmer Sunbelt Group June 2010 - October 2010
TEKSYSTEMS INC June 2007 - December 2009
Visa USA March 2005 - June 2007
Skills
Analysis, PeopleSoft, Management, Training, Accounts Receivable, Credit, Access, Accounting, Leadership, Process Improvement, Team Leadership, Business Analysis, Vendor Management
Education
University of Phoenix 2010 — 2012
Masters of Accountancy, Accounting, 3.4
Morgan State University 2001 — 2007
Bachelors of Science, Accounting
Baltimore Polytechnic InstituteEngineering 1997 — 2001
HS Diploma, Engineering
T. Rowe Price October 2014 - Present
MICROS Systems Inc September 2013 - October 2014
Microcenter October 2012 - September 2013
Market Force November 2011 - September 2012
Market Development Company September 2011 - September 2012
Event Pro Strategies January 2006 - August 2011
Red Peg Marketing August 2004 - February 2006
Media Star Promotions February 2003 - June 2004
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Sound Editing, Live Sound, DJ, Music Production, Marketing, Product Marketing, Entertainment, Brand Awareness, Network Administration, Customer Service, Sales, Budgets, Management, Public Speaking, Social Media Marketing, Social Media, Public Relations
Education
TESST College of Technology-Towson 2012 — 2013
Associate's degree, Computer Systems Networking and Telecommunications
Morgan State University 1990 — 1992
Engineering
Oracle October 2014 - Present
MICROS Systems Inc November 2013 - October 2014
Micros Systems July 2005 - November 2013
Vinny T's of Boston February 2000 - July 2005
Skills
Software Implementation, POS, Software Documentation, Troubleshooting, SQL, Project Management, Crystal Reports, Micros, Training, Hospitality, Database Design, Customer Service, Integration
Education
Providence College 1995 — 1999
Bachelor of Arts, Political Science
First Data Corporation January 2012 - Present
Wells Fargo Bank December 2006 - January 2012
Wells Fargo Merchant Payment Solutions December 2006 - January 2012
Well Fargo Merchant Payment Solutions December 2006 - January 2012
MICROS Systems Inc September 2005 - December 2006
MICROS Systems Inc September 2005 - December 2006
Nabisco Biscuit Company October 1998 - May 2005
Kraft Foods October 1998 - May 2005
Skills
Sales Operations, Sales, Sales Management, Leadership, Cold Calling, Management, Training, Forecasting, Negotiation, Budgets, Banking, Human Resources, Program Management, Loans, Performance Management, Networking
Education
Management Monroe Community College 1992 — 1994
AS, Management
Saint Bonaventure University 1982 — 1986
BA, English Language and Literature, General
St. Bonaventure University 1982 — 1986
BA, English
Deloitte December 2014 - Present
Symantec Corp 2013 - 2014
Symantec 2013 - 2013
Camber Corporation 2011 - 2012
BlackBerry 2009 - 2011
Magnum Opus LLC 2008 - 2009
AMTIS Inc. 2007 - 2008
AOL LLC. 2004 - 2007
Micros Systems Inc 2003 - 2004
Raytheon Technical Services 2001 - 2003
Skills
Testing, Test Planning, Regression Testing, Software Design, Test Automation, Selenium, SQL, Quality Assurance, QTP, Quality Center, Agile Methodologies, SDLC, Software Quality..., Mobile Devices, Technical Requirements, Acceptance Testing, Test Management, Web Applications, Programming, System Testing, Integration, Computer Hardware, Vendor Management, Test Cases, Unix, Databases, Mobile Applications, Mobile Communications, Microsoft Office, Requirements Analysis, User Acceptance Testing, Usability Testing, Java, Software Development, MKS Integrity, Linux, Software Project..., Process Improvement, Manual Testing, Web Services, Tomcat, Software Documentation, Visio, Telecommunications, XML, Apache, JIRA, HP QTP, HP Quality Center, Enterprise Software
Education
Nova Southeastern University 2013 — 2016
Master of Business Administration (MBA)
Virginia Polytechnic Institute and State University
BS
University of Maryland University College
AA
Chubb Institute
Certificate
Sabre Hospitality Solutions January 2013 - Present
Sabre Hospitality Solutions April 1999 - January 2013
Cyntergy 1998 - 1999
MICROS Systems Inc 1996 - 1999
Casa Madrona Hotel 1995 - 1997
Ski Depot Sports 1989 - 1995
Grand Lake Lodge 1989 - 1991
Skills
Hotel Management, Hospitality Industry, Product Development, Product Strategy, Product Marketing, International Sales, Direct Sales, Inside Sales, Contract Negotiations, Training Skills, Sales Presentations, Group Presentations, Contract Negotiation, Product Management, Training, Business Strategy, Marketing Strategy, Social Media Marketing, Strategy, E-commerce, SaaS, Sales, Team Leadership, Franklin Covey, Revenue Analysis, Online Marketing, Market Research, Hotels, Hospitality, Hotel Booking, Strategic Partnerships
Education
Otterbein College 1982 — 1986
Bachelor of Arts
Westerville South 1980 — 1982
Your Area Code May 2015 - Present
MICROS Systems Inc February 2012 - March 2015
TEAM Enterprises November 2010 - December 2011
StayBridge Suites of Okemos May 2010 - September 2010
Skills
Budgets, Microsoft Office, Microsoft Word, Project Management, Hospitality Industry, Data Analysis, Hospitality, Marketing, Customer Service, Sales, Software Documentation, Management, Leadership, Event Management, Time Management, PowerPoint, Event Planning
Education
Michigan State University 2008 — 2011
Bachelor of Arts (B.A.), Hospitality Business
Michigan State University - The Eli Broad College of Business 2008 — 2011
Bachelor’s Degree, Hospitality Business, 3.2
Defense Logistics Agency October 2015 - Present
Hilton Baltimore November 2011 - Present
General Services Administration August 2015 - September 2015
Tenable Network Security June 2015 - August 2015
Oracle October 2014 - May 2015
MICROS Systems Inc January 2014 - October 2014
Ecolab June 2012 - August 2013
Sheration Baltimore North Hotel July 2012 - October 2012
Diamond Tavern at Hilton Baltimore March 2011 - November 2011
The Walt Disney Company June 2010 - November 2010
Skills
Sales, Food & Beverage, Food, Customer Service, Management, Sales Management, Account Management, Sales Operations, Forecasting, Team Building, Direct Sales, Budgets, Cold Calling, Inventory Management, Key Account Management, New Business Development, B2B, Negotiation, Marketing Strategy, Product Development, Strategic Planning, Cross-functional Team..., Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Time Management, Microsoft Excel, Leadership
Education
University of Maryland University College 2015 — 2017
Master's degree, Computer/Information Technology Administration and Management
Morgan State University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management, B
Meliá Hotels International March 2015 - Present
Steigenberger Hotels AG October 2014 - December 2014
W Washington DC (317 rooms) September 2013 - September 2014
W Paris Opéra (91 boutique rooms) June 2011 - August 2013
Le Méridien Etoile - Paris (1025 rooms) January 2009 - July 2011
Le Méridien Montparnasse - Paris (953 rooms) March 2006 - December 2008
Le Méridien Abuja October 2003 - February 2006
Hang Lung Properties, Limited August 2001 - August 2003
MICROS Systems Inc September 1999 - July 2001
Le Meridien Hotels & Resorts December 1995 - July 1999
Skills
Hotels, Brand Management, Hotel Management, Management, Pre-opening, Leadership, Luxury Brand Marketing, Customer Satisfaction, Hospitality Management, Hospitality Industry, Team Leadership, Public Relations, Yield Management, Marketing Strategy, Revenue Analysis, Front Office, Catering, Restaurants
Education
Royal Holloway, University of London 2005 — 2008
MBA by distance, International Management
Ecole Hôtelière de Toulouse 1989 — 1990
BTS, Hotel Management
Ecole Hôtelière de Toulouse 1986 — 1988
BTH, General Hospitality Degrees
Levy Restaurants August 2014 - Present
Westin Hotels & Resorts June 2014 - Present
MICROS Systems Inc June 2013 - December 2013
Sheraton Atlanta Hotel May 2012 - August 2012
W Hotels January 2012 - January 2012
Hooters of America August 2011 - January 2012
Westin Hotels & Resorts January 2011 - January 2011
Skills
Hospitality, Restaurants, Hospitality Management, Management, Hotels, Catering, Food & Beverage, Banquets, Front Office, Restaurant Management, Event Management, Hospitality Industry, Food, Customer Service, Hotel Management, Resorts, Micros, Menu Development, Revenue Analysis, Property Management..., Food Service, Leadership, Pre-opening, POS, Tourism, Opera, Customer Satisfaction, Culinary Skills, Meeting Planning, Hiring, Cooking, Food Safety, Time Management, Training, Yield Management, Teamwork
Education
Morgan State University 2009 — 2012
Hospitality Management, Hospitality Administration/Management
ReSource Point of Sale LLC Director of Operations, S.E FloridaReSource Point of Sale LLCSeptember 2011 - Present
MICROS Systems Inc April 2010 - September 2011
Business Machines May 1996 - April 2010
Skills
Account Management, Inventory Management, Direct Sales, POS, New Business Development, Customer Service, Sales Management, Team Building, Operations Management, Team Leadership, Forecasting, Retail, Strategic Planning, Key Account Management, Negotiation, Contract Negotiation, Sales Process, Solution Selling, Teamwork, Selling, Business Development, Management, Leadership, Hospitality, Salesforce.com, Project Management, Cold Calling, Lead Generation, Social Networking, Microsoft Office, Training, Restaurants, PowerPoint, Enterprise Software, Customer Satisfaction, Sales, Marketing, Vendor Management, Coaching, Product Support, Networking, IT Infrastructure..., E-commerce
Education
New England Institute of Technology 1991 — 1993
Associate's degree, Computer Science
Oracle October 2014 - Present
MICROS Systems Inc September 2010 - October 2014
Wells Fargo Financial January 2005 - September 2010
Wells Fargo July 2005 - May 2006
Lou & Harry's Grill & Deli 2002 - 2004
Wet Seal, Inc May 1997 - January 2002
Portofinos Restaurant 2000 - 2001
Skills
Account Management, Sales Management, Project Management, B2B, CRM, Customer Service, Direct Sales, Enterprise Software, Event Management, Leadership, Management, Marketing, New Business Development, SaaS, Sales, Salesforce.com, Solution Selling, Training
Education
Michigan State University 2000 — 2004
Bachelors Degree, Marketing and Business
Michigan State University - The Eli Broad Graduate School of Management 2000 — 2004
Bachelor, Marketing
John Cabbot University 2003 — 2003
Bachelor of Business Administration (B.B.A.), Marketing/Sales
Comcast Cable May 2013 - Present
Comcast Cable April 2010 - May 2013
Capital One December 2009 - April 2010
MICROS Systems Inc March 2006 - October 2009
Skills
Technical Support, Call Centers, Marketing, Relationship Building, Microsoft Office, Sales, Customer Service, Crystal Reports, Retail Sales, Microsoft Office..., Event Planning, Budget Management, Cross-functional..., Opera, System 21, Guest Service Management, Oracle PL/SQL..., FOSSE, Avid Xpress, Customer Satisfaction, Account Management, Team Building
Education
The Johns Hopkins University 2015 — 2017
Master of Arts (M.A.), Corporate Communications
Morgan State University 2001 — 2005
Bachelor's of Science, Mass Communication/Media Studies
Millennial Media March 2014 - Present
triCerat September 2012 - March 2014
MICROS Systems Inc June 2011 - September 2012
Skills
C++, JavaScript, jQuery, CSS, HTML, SQL, Windows software..., Software Engineering, Agile Application..., Microsoft Visual Studio..., VMware Workstation, Git, Scrum, Subversion, Software Development, Visual Studio, Windows
Education
Salisbury University 2007 — 2011
Bachelor of Science (B.S.), Mathematics and Computer Science
Salisbury University 2007 — 2011
Bachelor of Science (B.S.), Computer Science
Oracle February 2015 - Present
MICROS Systems Inc June 2011 - March 2015
Daemia Ltd. April 2010 - September 2010
Kopint Datorg Zrt, Hungary March 2010 - May 2010
CreaTeam Ltd. September 2006 - April 2010
University of Pécs June 2009 - August 2009
Skills
Oracle, System Administration, SQL, Windows, Databases, Windows Server, Photoshop, Database Administration, Troubleshooting, Microsoft Excel, Linux System..., Oracle RAC, Hardware, IT Management, ITIL, Integration, Management, Networking, Performance Tuning, Project Management, RMAN, Team Leadership, Microsoft SQL Server
Education
Pécsi Tudományegyetem 2006 — 2010
BSc, Computer Economist
IBM ISSC August 2012 - Present
IBM 2012 - Present
MICROS Systems Inc July 2011 - August 2012
Szarvasüzők Ltd 2000 - 2006
Skills
Project Management, IT Service Management, Outsourcing, Service Delivery, Management, Team Leadership, Solution Selling, Business Process..., Client Facing Skills, Business Process, Business Analysis, IT Outsourcing, NGOs, Change Management, RFS, Conflict Management, Team Management, Event Management, IT Strategy, CRM, Event Planning
Education
Pécsi Tudományegyetem 2000 — 2014
Bachelor of Engineering (BEng),, Environmental Engineering Technology/Environmental Technology
Pécsi Tudományegyetem 2000 — 2004
Bachelor of Education (BEd), Environmental Engeneering and Teacher
DoubleTree by Hilton Tampa Airport Westshore January 2015 - Present
MICROS Systems Inc December 2014 - January 2015
Carter Hospitality Group July 2013 - November 2014
Waterford Hotel Group June 2010 - February 2013
Concord Hospitality Enterprises August 2009 - June 2010
Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Hospitality, Front Office, Revenue Analysis, Food & Beverage, Resorts, Banquets, Restaurants, Pre-opening, Yield Management
Education
Michigan State University 2005 — 2009
Hospitality Business, Hospitality Business
The School of Hospitality Business 2005 — 2009
Bachelor of Arts (BA), Hospitality Business
Oracle October 2014 - Present
MICROS Systems Inc December 2013 - October 2014
Phase Electronics, Inc. June 2008 - December 2013
R. S. Rubber Stamp Company April 2007 - December 2013
Origins October 2006 - April 2007
Skills
Microsoft Office, Sales, Accounts Payable, Purchasing, Accounting, Networking, Customer Service, Graphic Design, Corel Draw, Corel Photopaint, Sage Peachtree, Sketching, Laser Engraving, Accounts Receivable, PL/SQL, SQL*Plus, Java, Oracle Database
Education
University of Maryland University College 2009 — 2015
Bachelors, Computer and Information Science
Montgomery College 2001 — 2004
Associates, General Education
Montgomery College 2001 — 2004
Certificate, Computer Art and Animation
Nissan North America July 2014 - Present
Walt Disney World February 2013 - June 2014
Verio January 2013 - February 2013
Health Management Associates, Inc. May 2011 - November 2012
Micros Systems July 2006 - May 2011
Rollins College 2003 - 2006
MICROS Systems Inc June 2005 - August 2005
Skills
Java, Software Development, SQL, JavaScript, Linux, XML, C++, HTML, Object Oriented Design, JSP, Eclipse, jQuery, Objective-C, iOS development, Tomcat, Servlets, Mac OS X, PL/SQL, MySQL, Oracle 9i, SOAP, Web Services, E-commerce, REST, Healthcare Information..., Inventor, Relational Databases, Oracle
Education
Rollins College 2002 — 2006
Bachelor of Arts (B.A.), Computer Science major, Mathematics minor
GTECH/IGT September 2006 - Present
MICROS Systems Inc November 2004 - May 2006
Skills
Servers, Windows XP, Troubleshooting, Data Center, TCP/IP, Disaster Recovery, Windows 7, Help Desk Support, Windows, Access, Software Documentation, Laptops, Outlook, Oracle, Microsoft Excel, Microsoft Word, Casino Gaming, Linux, Casino, Technical Support
Education
Lincoln Technical Institute - Columbia, MD. 2000 — 2001
Help Desk Analyst, Help Desk Analyst
Nassau Community College 1991 — 1994
Accounting
MotorCity Casino Hotel February 2015 - Present
MotorCity Casino Hotel January 2012 - February 2015
Clarion Hotel and Conference Center - Ann Arbor November 2010 - December 2011
MICROS Systems Inc January 2009 - November 2010
The Kellogg Hotel and Conference Center May 2008 - October 2008
Sandestin Golf and Beach Resort May 2007 - August 2007
Skills
Guest Service Management, Hotel Management, Opening Hotels, Boutique Hotels, Property Management..., Housekeeping, Preventive Maintenance, Hospitality, Banquet Operations, Sales Management, Sales, Microsoft Office, Springer Miller Systems, Infogenesis, Oracle Application..., Employee Relations, Employee Training, Employee Recognition, New Restaurant Openings, Bartending, Guest Recovery, Software Implementation, Marketing Strategy, Micros, Opera, Human Resources, Mathematics, Communication Skills, Public Speaking, Public Relations, Interviews, Hiring Employees, Competitive Analysis, Social Media
Education
Walsh College of Accountancy and Business Administration 2013 — 2015
Master's Degree, Health Services Administration
Michigan State University 2004 — 2008
Bachelor of Arts (BA), Hospitality Business
De La Salle Collegiate High School 2000 — 2004
Oracle April 2015 - Present
Oracle October 2014 - April 2015
MICROS Systems Inc January 2005 - October 2014
Griffin Publications LLC. D.B.A. Coffee News April 2010 - March 2014
MICROS Systems Inc June 2000 - January 2005
Lyons Group, LTD January 1993 - January 2000
That’s Entertainment Inc January 1990 - January 1993
Skills
POS, Training, Leadership, Management, Software Implementation, SaaS, Enterprise Software, Sales, Integration, Salesforce.com, E-commerce, Business Analysis, Micros, Solution Selling, Troubleshooting, Account Management, Lead Generation, Project Management, Team Building, Cloud Computing, Product Marketing, Customer Satisfaction, Databases, Computer Hardware, Advertising, Operations Management, Team Leadership, Networking, Selling, Software Project..., Software Installation, Business Development, Product Management, Strategic Partnerships, SQL, Marketing, Technical Support, Restaurants, Sales Process, Start-ups, Direct Sales, Vendor Management, B2B, Consulting, Software Documentation, IT Management, New Business Development, Google Analytics, Google Adwords, Problem Solving
Education
Charlestown High
Northeastern University
General Dynamics Information Technology March 2015 - Present
General Dynamics Information Technology June 2014 - March 2015
Federal Deposit Insurance Corporation May 2013 - April 2014
MICROS Systems Inc April 2013 - May 2013
Navy Federal Credit Union January 2013 - March 2013
The Washington Post July 2012 - December 2012
Comcast Cable December 2010 - July 2012
Geek Squad March 2008 - November 2010
Skills
Information Technology, Help Desk Support, Desktop Environment, Remote Desktop, Networking, Network Security, Active Directory, Outlook, Microsoft Exchange, Microsoft Office, iPhone, Blackberry, Droid, VMware Fusion, Printers, Dell Computers, Switches, Routers, Remote Access, Antivirus, Citrix, IP PBX, Avaya, Lotus Notes, ITIL, Software Implementation, SSL Certificates, Oracle, Software Documentation, Technical Support, Windows Server, Mac OS, Windows, SharePoint, SQL, IBM, Network/Local Printers, Interfaces, Symantec Endpoint..., Oracle Discoverer 10g, Phishing, RSA SecurID, RSA Tokens, VPN, Computer Hardware, Hardware, Troubleshooting, Laptops, BMC Remedy, IT Operations
Education
Prince George's Community College 2005 — 2008
Information Technology
Atwell, LLC July 2014 - Present
MICROS Systems Inc August 2013 - July 2014
MICROS Systems Inc 2010 - July 2013
Parents for Parents, Inc June 2008 - June 2012
The Parents Place of Maryland March 2001 - June 2008
LabCorp September 1987 - September 1998
Skills
Recruiting, Conflict Resolution, Onboarding, Training, Employee Relations, HRIS, Applicant Tracking..., Talent Acquisition, Human Resources, Talent Management, Coaching, Organizational..., Personnel Management, Performance Management, Employee Training, Leadership Development, Team Building, Employment Law, FMLA
Education
Michigan State University
Bachelor's degree, Human Resource Management
General Motors February 2014 - Present
Ticketmaster Entertainment January 2010 - February 2014
MICROS SYSTEMS, Inc September 1999 - November 2009
QUILL CORPORATION March 1996 - August 1999
PITNEY BOWES June 1988 - October 1995
BERLITZ LANGUAGE CENTER June 1989 - February 1992
Skills
Quality Assurance, Testing, Windows, Requirements Analysis, Access, Software Quality..., XML, Integration, Databases, HTML, User Acceptance Testing, Web Services, Customer Relations, Documentation, Team Building, Operating Systems, Software Documentation, Test Planning, Scrum, Software Project..., JIRA, Agile Methodologies, SQL, SDLC, Customer Service, Test Automation, Agile Testing, Unix, Agile Project Management, Regression Testing, Waterfall, Oracle, Quality Center, Manual Testing, Test Cases, Selenium, Software Development, Perl, Performance Testing, System Testing, JUnit, Release Management
Education
Old Dominion University
Temple University
Trinity International University
Bachelor of Arts
Confluence March 2015 - Present
Management Science Associates December 2008 - March 2015
Impact Consulting Solutions Inc. May 2008 - November 2008
Denali Solutions LLC May 2007 - November 2007
MICROS Systems Inc May 2006 - April 2007
Skills
Software Documentation, Technical Writing, Training, Manuals, Microsoft Office, RoboHelp, iOS Documentation, SharePoint, InfoPath Forms, HTML, Editing, Databases
Education
College of Notre Dame of MD 1995 — 1997
M.A. Education, Elementary Education
Penn State University 1983 — 1988
Bachelor of Science (B.S.), Russian Technical Translation
Towers Watson September 2015 - Present
Detroit Metro Convention & Visitors Bureau January 2015 - August 2015
Turner Sports March 2014 - April 2014
Northwestern University School of Continuing Studies December 2013 - March 2014
MICROS Systems Inc May 2013 - December 2013
ARAMARK June 2011 - December 2012
University Activities Board, Michigan State Univesity August 2010 - June 2011
National Society of Minorities in Hospitality at Michigan State University May 2010 - May 2011
Office of Cultural and Academic Transitions, Michigan State University August 2009 - May 2010
Staybridge Suites September 2009 - February 2010
Skills
Budgets, Hospitality, Hotels, Event Planning, Leadership, Food & Beverage, Banquets, Facebook, Marketing, Public Speaking, Social Networking, Event Management, Social Media, Training, Management, Hospitality Management, Time Management, Recruiting, Teamwork, Customer Service, Microsoft Office, Sales, Employee Training
Education
Michigan State University 2007 — 2011
Bachelor of Arts Degree, Hospitality Business
Oracle October 2014 - Present
MICROS Systems Inc December 1991 - October 2014
Skills
Integration, ERP, Business Analysis, Business Intelligence, SaaS, Software Development, CRM, Vendor Management, Enterprise Software, Oracle E-Business Suite
Education
Northwestern University 1985 — 1989
Bachelor of Science
Oracle October 2014 - Present
Geek Squad April 2011 - Present
MICROS Systems Inc January 2012 - October 2014
Springboard - We Make Sales Happen August 2011 - December 2011
Geek Squad April 2010 - April 2011
McDonald's Corporation September 2006 - June 2009
Geek Squad October 2008 - January 2009
Geek Squad August 2008 - October 2008
McDonald's Corporation October 2005 - September 2006
McDonald's Corporation August 2005 - October 2005
Skills
Customer Service, Computer Hardware, Microsoft Office, Mac OS X, Troubleshooting, Technical Support, Customer Satisfaction, Management
Education
Towson University 2009 — 2011
Bachelors, Business Administration and Marketing
Nassau Community College 2007 — 2009
Associate, Liberal Arts
Oracle October 2014 - Present
MICROS Systems Inc November 2012 - October 2014
MICROS Systems Inc November 2009 - November 2012
Bigtime Design Studios August 2007 - August 2008
Pacha NYC February 2007 - August 2007
Skills
TCP/IP, Windows Network..., Computer Hardware..., Windows 7, Computer Hardware, Network Administration, Desktop Support, A+ Certified, POS, Microsoft Operating..., SQL Server, Technical Writing, Linux, Mac OS X, File Servers, Photoshop, Excel, Dreamweaver, HTML, PHP, Zend Framework, MySQL, Software Development, Troubleshooting, Microsoft SQL Server, Technical Support, OS X, Microsoft Excel, Microsoft Exchange, Software Documentation, Software Implementation, Hardware, Active Directory, Enterprise Architecture, Information Technology, Property Management..., Operating Systems, Databases, Software Installation, Integration, VMware, Micros
Education
Polytechnic University 1999 — 2002
BS, Civil Engineering
SUNY Oneonta 1994 — 1998
BS, Physics
Persimmons Waterfront Restaurant July 2014 - Present
MICROS Systems Inc March 2014 - July 2014
Winston Hospitality May 2010 - December 2013
DoubleTree by Hilton July 2009 - May 2010
Skills
Building Relationships, Manage Client..., Staff Development, Increase Productivity, Banquet Operations, Relationship Management, Performance Management, Recruiting, Training, Inventory Management, Cost Control, Strategic Planning, Customer Service, Food, Marketing, Menu Development, Sales, Food, Event Planning, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Management, Restaurants
Education
Ohio University 2004 — 2009
Bachelor of Science (BS), Hospitality Administration/Management and Business
MICROS Systems Inc May 2013 - Present
Micros Systems January 2011 - Present
MICROS Systems Inc. November 2006 - Present
iPhysician Net 2000 - 2003
Education
Northern Arizona University 1991 — 1996
Agilysys January 2015 - Present
Comtrade Group February 2014 - January 2015
MICROS Systems, Inc. February 2008 - February 2014
Intrawest July 2005 - December 2007
Signature Systems 2001 - 2003
MICROS Systems Inc. 1998 - 2001
Romano's Macaroni Grill 1995 - 1998
Skills
Account Management, Project Management, Program Management, IT Sales, Sales Management, Strategic Planning, Management, Sales Operations, Contract Negotiation, Sales Process, New Business Development, Business Development, Hospitality, Retail, Budgets, Project Planning, Enterprise Software, Hotels, Leadership, Sales, Training, Customer Satisfaction, CRM, Salesforce.com, Direct Sales, E-commerce, Solution Selling, Product Management, Marketing Strategy, Vendor Management, Team Leadership, Resorts, Sales Presentations, Strategic Partnerships, Business Intelligence, Forecasting, Team Building
Education
Loyola University of Maryland 2008 — 2011
MBA, Business
Salisbury University 1991 — 1995
BS, Business Administration
Real Mex Restaurants March 2014 - Present
IT/POS consulting March 2014 - March 2014
Mimis Cafe March 2006 - March 2014
IHOP Restaurant Support Center August 2004 - March 2006
Micros Systems Inc. January 2001 - August 2004
Holiday Inn January 2000 - January 2001
Doubletree Hotel January 1994 - January 1997
Skills
Micros, Crystal Reports, Restaurants, Training, POS, Food, Hospitality, Process Scheduler, System Administration, Computer Hardware, Customer Satisfaction, Management, Troubleshooting, Servers, Customer Service, Networking, XP, Software Installation, Operating Systems, Food & Beverage, Printers, Product Management, Restaurant Management, Databases, Food Service, Windows 7, Income Statement, System Deployment, Hiring, Inventory Management, Team Leadership, Franchising, Hospitality Management, Time Management, Profit, Team Building, P&L Management, P, MICROS, Windows XP
Education
Micros Academy
Orange Coast College
Culinary Arts, General Education; Computer Science
Santa Ana High School - High school
Oracle October 2014 - Present
MICROS Systems Inc 2011 - October 2014
Micros Systems Inc 2006 - October 2011
MICROS Systems Inc 2004 - 2006
MICROS Systems Inc 2002 - 2004
MICROS Systems Inc 2000 - 2002
MICROS-Fidelio Asia Pacific 1998 - 2000
Fidelio Technologies 1995 - 1997
Skills
Account Management, Enterprise Software, Hotels, Hospitality, Hospitality Industry, Revenue Analysis, Sales and Catering
Education
Queensland University of Technology 1992 — 1993
B. Ed, Adult Education
Queensland University of Technology 1989 — 1991
Dip. Ed, Secondary Education
High School 1982 — 1986
Oracle October 2014 - Present
MICROS Systems Inc July 2012 - October 2014
Brainshark 2010 - 2012
Endeca 2005 - 2010
Thomson Course Technology 2004 - 2005
Saint Anselm College 1999 - 2004
Skills
Salesforce.com, Partnerships, Enterprise Software, Solution Selling, SaaS, Sales Enablement, Sales Process, Sales, Sales Operations, Selling, B2B, New Business Development, Marketing, E-commerce, Cloud Computing, Account Management, Leadership, Professional Services, Business Development, Start-ups, Product Management, Strategic Partnerships, Direct Sales, Mobile Devices, Business Intelligence, Managed Services, Lead Generation, CRM, Integration, Business Alliances, Software Industry, Demand Generation, Go-to-market Strategy, Partner Management
Education
Saint Anselm College 1995 — 1999
BA
HyperActive Technologies November 2014 - Present
MICROS Systems Inc. May 2013 - November 2014
Micros Systems Inc. November 2006 - May 2013
Systems Technology Group January 2004 - November 2006
Skills
CRM, Customer Service, Strategic Planning, Business Development, Strategic Partnerships, Sales Operations, Retail, Product Management, Management, Enterprise Software
Education
Robert Morris University 1982 — 1988
BS, Industrial Marketing
Oracle October 2014 - Present
MICROS Systems Inc September 2008 - October 2014
Parking Solutions Inc. September 2007 - September 2008
Molecular Pathology Laboratory Network March 2007 - August 2007
Wine Trends INC. April 2005 - April 2007
Coastal Wine and Beverage November 2004 - April 2005
Skills
Miller Heiman Strategic..., New Business Development, Account Management, Sales Process, Strategic Planning, Contract Negotiation, Marketing Strategy, Customer Service, Solution Selling, Cold Calling, Sales Operations, Team Building, Sales Presentations, Budgets, B2B, Leadership, SaaS, Customer Satisfaction, Sales, Marketing, Business Development, Selling, Hospitality, CRM, Direct Sales, Management, Team Leadership, Sales Management, Lead Generation
Education
Ohio University 1995 — 1999
Bachelor Science, Human and Consumer Sciences
Ohio University
Bachelor of Science (B.S.)
TravelCLICK, Inc September 2005 - Present
VM Systems, Inc. September 1999 - September 2005
MICROS Systems Inc April 1995 - September 1999
International Automated September 1993 - April 1995
Skills
Web Services, Software Development, Project Management, Agile Methodologies, SOA, Enterprise Architecture, XML, Unix
Education
Penn State University 1981 — 1985
Bachelor's degree, Microbiology, General
Towers Watson November 2008 - Present
Stilwell & Associates March 2005 - November 2010
Tendril Networks March 2008 - October 2008
Micros Systems 1997 - 2005
Micros Systems Inc. 1997 - 1998
Skills
Business Analysis, Testing, Project Management, Software Implementation, Start-ups, Oracle, Training, Technical Support, Data Analysis, Team Building
Education
Presbyterian College 1989 — 1993
HyperActive Technologies 2007 - Present
MICROS Systems, Inc 1988 - 2007
Education
Providence College 1977 — 1980
Enterprise Merchant Solutions 2009 - Present
Innuity 2004 - 2008
Radiant Systems Inc. 2003 - 2004
Alphanet Solutions Inc. 2001 - 2002
Javelin 1996 - 2000
Micros Systems Inc. 1991 - 1996
Computer Associates Inc. 1989 - 1991
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2001
MBA, Adminstration
University of Phoenix 1993 — 1997
BS, Managment and Adminstration
Operation Nightwatch May 2009 - Present
Dry Cleaners Secret May 2006 - February 2009
Sunshine Dairy November 2005 - May 2006
Micros Systems Inc. June 2005 - November 2005
Education
Portland Community College 2009 — 2010
Social Services, Social Services
Mt. Hood Community College 2001 — 2002
Roadnet Technologies Inc. November 2012 - Present
MICROS Systems Inc January 2009 - November 2012
MICROS Systems Inc September 2005 - January 2009
MICROS Systems Inc June 2004 - September 2005
MICROS Systems Inc April 2002 - June 2004
Black & Decker January 2000 - January 2002
Black & Decker June 1999 - January 2000
Skills
POS, Account Management, Product Management, Enterprise Software, Direct Sales, New Business Development, Software Implementation, Team Leadership, Project Management, Sales, Troubleshooting, Cross-functional Team..., Software Project..., Training, Integration, Business Analysis, Computer Hardware, Salesforce.com, Mobile Devices, Mobile Design, Mobile Technology, Business Intelligence, Quality Assurance, Software Documentation, Product Marketing, Management, CRM, Pragmatic Marketing...
Education
Miami University 1995 — 1999
Bachelors of Science, Marketing
Marist School 1989 — 1995
High School
Oracle November 2013 - Present
MICROS Systems Inc October 2010 - October 2013
MICROS Systems Inc April 2001 - August 2011
Thermax 1999 - 2000
Skills
Software Development, Oracle, SQL, XML, C#, Web Services, Java, JavaScript, Agile Methodologies, Software Engineering, Unix, Integration, Microsoft SQL Server, Requirements Analysis, Software Project..., Enterprise Architecture, SOA, Java Enterprise Edition, Databases, .NET, Software Design, SOAP, PL/SQL
Education
National Institute of Technology Surat 1992 — 1996
Bachelor of Engineering, Computer Science
South Gujarat University 1992 — 1996
Computer Science
Independent Software Engineer October 2014 - Present
Raytheon Cyber Products June 2013 - September 2014
Visual Analytics, Inc. September 2002 - June 2013
MICROS Systems Inc March 2000 - August 2002
Consultant / Independent August 2000 - December 2000
Spaceworks, Inc. (now JDA Software Group) September 1999 - March 2000
Enterworks, Inc. (A TELOS Company) August 1996 - September 1999
CSC INTELICOM, Inc. (a Computer Sciences Corporation company) January 1992 - August 1996
INTELICOM SOLUTIONS, Inc. (previously TELIC, Inc.) January 1990 - December 1991
TELIC, Inc. May 1986 - August 1989
Skills
Software Engineering, Software Development, Software Architecture, Product Design, Object Oriented Design, Software Design Patterns, Java Enterprise Edition, Vert.x, Java, UML, C++, SQL, Full Text Search, Lucene, ElasticSearch, Solr, Tika, NoSQL, Cassandra, HBase, JDO, Relational Databases, Object Databases, Database Design, Database Administration, Data Fusion, Java Frameworks, JavaCC, DSL, JDBC, JDBC Driver Development, CVS, Subversion, Web Services, JSON, XML, XMLBeans, JAXB, Axis2, RDF, REST, XSLT, Eclipse, Ant, Gradle, Maven, Jenkins, RAD, Scrum, JUnit
Education
University of Maryland College Park 1979 — 1981
Bachelor's Degree, Computer Science
Prince George's Community College 1977 — 1979
Associate's Degree, Computer Science
MICROS Systems Inc May 2015 - August 2015
Avery Dennison March 2015 - April 2015
Neenah Paper August 2014 - February 2015
Safelite AutoGlass November 2013 - August 2014
Neenah Paper July 2012 - October 2013
BMW Financial Services September 2011 - June 2012
CNA National June 2011 - August 2011
Intelligrated June 2010 - May 2011
Dell Services November 2009 - May 2010
Vantage Deluxe World Travel July 2009 - December 2009
Skills
Oracle E-Business Suite, Functional Decomposition, Project Planning, Fit/Gap Analysis, Requirements Analysis, Business Process Design, Software Evaluations, Solutions Design, Application..., Test Planning, Test Execution, Training Delivery, Design Specifications, Report Design, Oracle Applications, ERP, Order to Cash, Accounting, Procure-to-Pay, IT Strategy, Business Analysis, Process Improvement, Business Process, Solution Architecture, Consulting, Business Intelligence, SDLC, Integration, Oracle, Business Process...
Education
Penn State University 1988 — 1993
B.S., Finance and International Business
IBM June 2015 - Present
Oracle November 2011 - June 2015
Oracle December 2007 - November 2011
MICROS Systems Inc September 2003 - December 2007
OA Solutions May 2000 - June 2003
PwC January 1998 - January 2000
Skills
Business Intelligence, SaaS, Solution Selling, Oracle, Cloud Computing, Enterprise Software, Databases, Pre-sales, Professional Services, Data Warehousing
Education
Saint Mary's University, Halifax 1994 — 1998
Bachelor of Commerce Degree, Computing & Information Systems
Ryerson University
Oracle October 2014 - Present
MICROS Systems Inc March 2014 - Present
Huntington National Bank October 2012 - March 2014
Consulting Work October 2011 - October 2012
U.S. Bank January 2007 - October 2011
The Cheesecake Factory, Inc November 2003 - May 2007
Ruby Tuesday, Inc January 2001 - November 2003
Skills
Banking, Sales, Strategic Planning, Finance, Commercial Banking, Program Management, Loans, Mortgage Lending, Consumer Lending, Small Business Lending, Investments, Credit, Interviews, Commercial Lending, Portfolio Management, Financial Analysis, Small Business, New Business Development, Leadership Development, Lines Of Credit, Management, Training, Customer Service, Sales Management
Education
Ohio University 1998 — 2002
The University of Akron 1997 — 1998
J.P. Morgan April 2015 - Present
J.P. Morgan April 2013 - April 2015
MICROS Systems Inc February 2011 - April 2013
Business Software Alliance June 2010 - February 2011
Skills
Financial Reporting, Mandarin, Financial Analysis, Variance Analysis, Financial Accounting, Budgets, Accounting, Microsoft Excel, Auditing, Oracle, GreatPlains, Budgeting, Chartered Financial..., Computer Software..., GAAP, Access, SAP
Education
NEOMA Business School
Exchange Student - Finance/Business
The George Washington University - School of Business
Master, Accountancy
Wuhan University
Bachelor, Financial Engineering
Oracle October 2014 - Present
MICROS Systems Inc June 2013 - October 2014
Ithaka July 2011 - June 2013
Borders June 2010 - July 2011
Borders October 2005 - June 2010
Borders August 2004 - October 2005
Borders July 1997 - March 2004
CDI IT Solutions October 1996 - July 1997
Arbor Drugs Inc. March 1996 - October 1996
Comprehensive Data Processing August 1995 - March 1996
Skills
Java, Oracle, Eclipse, Agile Methodologies, Metadata, SQL, Unix, DB2, FTP, XML, HTML, SDLC, Databases, Data Analysis, Business Analysis, E-commerce, Access, Visio, IBM iSeries, SharePoint, Oracle SQL Developer, Agile Methodolgy, Wikis, RPG III, Requirements Analysis, Analysis, Software Development
Education
Northern Michigan University 1988 — 1994
Bachelors of Science and Associates in Business, Computer Information Systems and Business
NC DHHS October 2011 - Present
NORTH CAROLINA DEPARTMENT OF REVENUE March 2003 - March 2009
NORTH CAROLINA DEPARTMENT OF TRANSPORTATION January 1998 - January 2003
NORTH CAROLINA DEPARTMENT OF TRANSPORTATION January 1993 - January 1998
US RADIO January 1990 - January 1992
MICROS SYSTEMS INC January 1988 - January 1990
Education
North Carolina Central University 1975 — 1979
Bachelor of Science, Business Administration/Accounting
Cargill April 2011 - Present
General Mills July 2009 - December 2011
Seagate Technology 2008 - 2009
General Mills 2006 - 2007
Micros Systems Inc. 2001 - 2005
Micros Fidelio 1997 - 2005
Education
Good Samaritan High School
JNTU
Bachelor of Technology (B.Tech.), Mechanical Engineering
Osmania University
Diploma, Mechanical Engineering
Oracle October 2014 - Present
MICROS Systems Inc October 2013 - October 2014
Web Free Lancer May 2010 - September 2012
XTI Informática January 2011 - February 2012
Teleparadigm Networks Ltd May 2008 - December 2008
Skills
Sun Certified Java..., Sun Certified Web..., Oracle Database SQL..., Oracle Certified..., Oracle Certified..., Hibernate, JSF, jsp, Play Framework, JSP, Oracle, UML, Java, Spring, Web Applications, Struts, Servlets, jQuery, Java Enterprise Edition, Tomcat, Eclipse, JPA, Design Patterns, MySQL, JDBC, CVS, SQL, CSS, XSL, XML, PL/SQL, OOP, MVC, XSLT, AJAX, Scrum, Linux, Subversion, JavaScript, NetBeans, Core Java, Software Design, J2EE Application..., SDLC
Education
MS, Computer Science, IA 2013 — 2015
Master of Science (MS), Computer Science
Osmania University 2005 — 2009
Bachelor of Engineering (B.E.), Computer Science
MICROS Systems Inc May 2014 - Present
Qualcomm October 2013 - May 2014
Yahoo! February 2008 - October 2013
Emerson Motor Company November 2007 - January 2008
Cisco Systems June 2007 - October 2007
Gates Corporation June 2005 - May 2007
Oman Air May 2004 - May 2005
NTUC FairPrice July 2003 - April 2004
Skills
Oracle Applications, Oracle E-Business Suite, Essbase, Oracle HR, Oracle Discoverer, Oracle, PL/SQL, Business Intelligence, SQL, Program Management, IT Strategy, XML Publisher, ERP, Data Warehousing, Software Documentation, Business Objects, Performance Tuning, Accounts Receivable, Software Project..., ETL, Integration, Business Analysis, Data Migration, CRM, Project Management, Business Process, Testing, Data Modeling, Financials, OBIEE, Requirements Gathering
Education
Osmania University 1994 — 1996
Master of Business Administration (MBA), Accounting and Finance, First Class
Project Management 2012 — 2012
Certified Scrum Master, Agile Project Management
Osmania University 1992 — 1994
Master of Commerce, Commerce, Managerial Costing and Financial Accounting, First Class
Osmania University 1989 — 1992
Bachelor's degree, Commerce, Managerial Costing and Financial Accounting, First Class
Samsonite September 2014 - Present
MICROS Systems Inc March 2011 - September 2014
MphasiS April 2010 - March 2011
Extended Stay America December 2006 - May 2009
Delphi March 2002 - August 2002
Skills
Change Management, Personal Development, Strategic Planning, Training, Customer Service, Teaching, Microsoft Office, Management Consulting, Project Management, Social Media, Program Management, Management, Leadership
Education
Oakland University
Bachelor of Arts (B.A.), Music
Firebirds International May 2014 - Present
Firebirds International March 2009 - March 2014
XPIENT Solutions August 2007 - April 2008
MICROS Systems Inc March 2000 - August 2007
MICROS Systems Inc April 1995 - August 1999
Skills
Account Management, Management, POS, Team Leadership, SaaS, Sales, Customer Service, Leadership, Restaurants, Team Building, Hospitality, Integration, Retail, Solution Selling
Education
Minneapolis Community and Technical College
International Business
Richland Communty College Dallas
International Business, A
NCR/Aloha February 2015 - Present
Midwest POS Solutions July 2014 - January 2015
POS Solutions May 2011 - July 2013
CRS Group, Inc. September 2005 - May 2011
MICROS Systems Inc March 2002 - March 2005
Mobius Management Systems, Inc. May 1999 - October 2001
Monotype Typography, Inc. September 1996 - May 1999
Skills
Sales Prospecting, Cold Calling, Qualifying Prospects, Negotiation, Closing Business, Building Relationships, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, English, Sales, Sales Process, Account Management, New Business Development, Sales Management
Education
The University of Texas at Austin 1984 — 1987
Bachelor of Arts (B.A.), English Literature (British and Commonwealth) / Psychology
Richland Community College 1981 — 1983
MICROS Systems Inc April 2011 - Present
International Network Solutions July 2010 - October 2010
Ruby Tuesday June 2008 - June 2010
Education
Salisbury University 2006 — 2010
Bachelor of Science, Information Systems
Leonardtown High School
General Studies HS Diploma
American International School of Riyadh
The Architectural Team October 2012 - Present
MICROS Systems Inc July 2010 - April 2012
Semper International March 2010 - July 2010
The Day December 2003 - January 2010
Harvey & Daughters, Inc. June 2000 - April 2003
Skills
Microsoft Office, Accounts Payable, Budgets, Microsoft Excel, Account Reconciliation, Payroll, General Ledger, Project Management, Microsoft Word, Time Management, Customer Service, PowerPoint, Photoshop, Account Management, Windows, Adobe Creative Suite, Marketing, Public Speaking, Project Accounting, Billing Process, Cost Accounting, Deltek Vision
Education
Northeastern University 2011 — 2013
Bachelor of Science, Finance and Accounting, 3.40
Three Rivers Community College 2003 — 2009
Associate In Science, General Studies
Miami Marlins, L.P. February 2015 - Present
Miami Jewish Health Systems November 2013 - February 2015
St. Thomas University January 2006 - October 2013
FastTrain January 2007 - June 2012
MICROS Systems Inc January 2005 - January 2006
Florida National College January 2004 - August 2004
The Answer Group December 2003 - January 2004
Westgate Resorts October 2002 - November 2003
Encuesta Inc October 1997 - October 2002
Skills
Microsoft Exchange, Microsoft Server..., Microsoft Server..., Microsoft Server Support, CompTIA Network+..., CompTIA A+ Certification, CCNA, VMware, EMC Storage, LeftHand, HP Proliant, Dell PowerEdge Servers, Enterasys, Active Directory, Server 2000-2008, Cisco Technologies, Network Administration, Network Security, Network Design, Network Engineering, System Administration, Systems Engineering, Computer Hardware, Microsoft Office, Networking, Servers, Windows, DNS, Customer Service, Firewalls, Windows Server, CompTIA A+
Education
St. Thomas University 2008 — 2010
Master's degree, Business Administration and Management, General, 3.9
St. Thomas University 2008 — 2010
Master’s, Management
St. Thomas University 2007 — 2010
BA, Organizational Leadership
Miami Dade College 2004 — 2006
AA, Computer Information Systems
Champagnat High School 1990 — 1994
High School Diploma, High School/Secondary Diplomas and Certificates
Audax Health March 2013 - Present
MICROS Systems Inc June 2011 - March 2013
Skills
SQL, Manual Testing, Test Automation, QTP, Java, Test Planning, Test Cases
Education
University of Maryland Baltimore County 2009 — 2011
Bachelor of Science (B.S.), Information Systems
Montgomery College 2007 — 2009
Computer Science
Aon Hewitt April 2012 - Present
Experis Manpower Group June 2011 - Present
Searching for new job opportunities July 2010 - Present
NOVATECH PROCESS, LLC July 2006 - July 2010
MICROS SYSTEMS INC October 2004 - June 2006
WABTEC RAILWAY ELECTRONICS May 2004 - August 2004
LOYOLA UNIVERSITY IN MARYLAND January 2003 - April 2004
Hughes Network Systems January 1997 - January 2002
Morgan State University June 1996 - August 1996
Education
Morgan State University 1990 — 1997
Loyola University in Maryland
MS, Computer Science
Morgan State University
BS, Electrical Engineering
Western High School
Sylvan Learning May 2011 - Present
MICROS Systems Inc March 2008 - May 2011
Skills
Microsoft SQL Server, Servers, Project Management, System Administration, Software Documentation, Software Implementation
Education
Towson University 2003 — 2005
MS, Information Technology
College of Notre Dame of Maryland 1985 — 1995
BA, Communication Arts
MICROS Systems Inc September 2013 - Present
Courtyard by Marriott February 2013 - August 2013
BOYNE HIGHLANDS RESORT May 2010 - August 2010
WALNUT CREEK COUNTRY CLUB May 2008 - August 2009
Cool Down Cafe, The Sports Club of Novi May 2008 - August 2009
Skills
Management, Hospitality, Hospitality Management, Hospitality Industry, Resorts, Event Planning, Food & Beverage, Event Management, PowerPoint, Customer Service, Catering, Microsoft Excel, Meeting Planning, Microsoft Office, Microsoft Word, Time Management, Leadership
Education
Michigan State University 2008 — 2012
Bachelor of Arts (B.A.), Hospitality Administration/Management
Oracle May 2014 - Present
MICROS Systems Inc July 2012 - May 2014
MICROS Systems Inc July 2011 - August 2012
Kastle Systems February 2011 - September 2011
Kimpton Hotels 2010 - 2011
Shaner Hotels March 2010 - August 2010
Penn State Hospitality Services 2009 - 2010
Victaulic May 2008 - August 2008
Pen Argyl School Disctrict June 2005 - August 2006
Skills
Customer Service, Account Management, Microsoft Office, Hospitality, Microsoft Excel, Team Leadership, Security, Project Management, Troubleshooting, Training, Software Implementation, Database Design, Meeting, Learning Management..., Content Development, New Hire Training, Technical Support, Escalation, POS, Crystal Reports, Development Of Employees, Customer Satisfaction, Service Recovery, SaaS, Software Documentation, Captivate, Hotels, Management, Micros, Project Planning, Time Management
Education
Penn State University 2006 — 2010
Bachelor's degree, Hospitality Management
Pen Argyl High School 2002 — 2006
PHI August 2012 - Present
MICROS Systems Inc November 2011 - October 2012
ASRC Federal June 2011 - November 2011
Lockheed Martin October 2009 - June 2011
Skills
Troubleshooting, Networking, Integration, Testing, Linux, TCP/IP, Operating Systems, Windows Server, Windows, Network Security, Active Directory, Cisco Technologies, Unix, SQL, Servers, Security, Computer Hardware, Hardware, C++, Switches, Telecommunications, Wireless, Technical Support, Visio, Software Documentation, VPN, DNS, Network Administration, VoIP, IP, System Administration, Network Architecture, CCNA, LAN-WAN, Cabling, Red Hat Linux, Cisco Routers, IT Management, Wireless Networking, Network Design, Firewalls, DHCP, Windows 7, Network Engineering, Vendor Management
Education
Cisco Training Camp 2008 — 2008
Certerfications, CCNA
North Carolina A&T State University 2003 — 2007
Communications, Computer Science
Anna Arundel Community College 2000 — 2002
Computer Science
Tensley Consulting Inc. May 2015 - Present
TAC November 2014 - May 2015
Ultra Electronics June 2010 - November 2014
MICROS Systems Inc March 2006 - June 2010
Skills
Windows, Network Administration, Servers, Troubleshooting, Technical Support, Active Directory, SQL, VMware, Operating Systems, DHCP, Firewalls, DNS, Routers, VPN, Security
Education
Penn State University 2001 — 2005
Bachelor of Science (BS)
Oracle October 2014 - Present
MICROS Systems Inc July 2012 - Present
MICROS Systems Inc January 2000 - July 2012
MICROS Systems Inc January 2000 - January 2005
Skills
Hotels, Property Management..., Revenue Analysis, Hospitality Industry, Hospitality, Hotel Management, Micros, Opera, Hospitality Management, Resorts, Front Office, Software Implementation, Yield Management, Management, POS, Revenue Forecasting, Reservation, Food & Beverage, Tourism, Restaurant Management, Online Travel, Restaurants
Education
Oxford Brookes University 1990 — 1993
Hospitality Administration/Management
Utica National Insurance Group August 2011 - Present
Abbott April 2011 - July 2011
Hallmark Services Corporation February 2010 - March 2011
MICROS Systems Inc November 2008 - November 2009
Insight August 2005 - November 2008
Skills
Microsoft Certified..., SharePoint, .NET, MS Project, MCITP, MCNE, Microsoft Certified..., Certified Novell..., Technical Recruiting, MCDBA, Microsoft SQL Server, SAN, Active Directory, System Deployment, Consulting, Microsoft Technologies, Sourcing, Screening, Software Installation, MCPD, MCSE, MCTS, CNE, Big Data, Developed Strategies...
Education
Northwestern University 1981 — 1982
Post Graduate, Derivates\Trading
Northern Illinois University 1968 — 1973
Master's Degree, Banking, Corporate, Finance, and Securities Law
MICROS Systems Inc August 2013 - Present
The Odyssey Newspaper, Olympia Media Group February 2012 - December 2012
Starwood Hotels March 2012 - March 2012
Penn State Hospitality Services, The Nittany Lion Inn August 2011 - December 2011
Pi Kappa Phi October 2010 - December 2011
LEADERSHIP ROLES August 2010 - May 2011
Skills
Event Planning, Sales, Entrepreneurship, Customer Service, Budgets, Spanish, Finance, Hospitality Industry, Customer Satisfaction, International Relations, PowerPoint, Microsoft Excel
Education
Penn State University 2009 — 2013
Bachelor of Science (B.S.), Hotel, Restaurant, and Institutional Management
The Pennsylvania State University 2009 — 2013
Bachelor of Science (BS), Hotel, Restaurant & Institutional Management
AdColony December 2014 - Present
MICROS Systems Inc March 2013 - December 2014
Deep Blue Intention January 2013 - February 2013
Northern Arizona University / Deep Blue Intention, LLC January 2012 - December 2012
Skills
Android Development, Android SDK, Live Video Streaming, Data Streaming, Android, Embedded Systems, MSP430, MySQL, PHP, phpMyAdmin, HTML, JavaScript
Education
Northern Arizona University 2008 — 2012
Bachelor of Science (BS), Applied Computer Science
University of Tuebingen 2007 — 2008
Lendmark Financial September 2012 - Present
BB&T December 2008 - Present
MICROS Systems Inc August 1994 - March 2006
Skills
Banking, Collections, Account Reconciliation, Accounts Payable, Accounts Receivable, Customer Service, Customer Oriented, Customer Support, Customer Satisfaction, Branch Banking, Commercial Banking, Call Center..., Client Counseling, A/R collections, Data Entry, Hotel Administration, Purchase Orders, Sales Order Processing, Office Administration, Office Management, Oracle Applications, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Learning Quickly, Efficent, Managing Meetings, Call Centers, Lotus 123, Outlook Express, Work Independently with..., JWalk, Teller Operations, Negotiation, Goldmine, Citrix, Loan Servicing
Education
Mitchell Community College 2008 — 2010
Associate of Arts and Sciences (AAS), Business Administration, 3.2 GPA
parx casino February 2012 - Present
parx casino August 2008 - February 2012
MICROS Systems Inc June 2007 - August 2008
Skills
Casino, Training, Micros, Hotels, Food & Beverage, Management, Resorts, Process Scheduler, Restaurants, Time Management, Software Installation, POS
Education
Pennsylvania College of Technology 2005 — 2007
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Meyer Jabara Hotels June 2011 - Present
DoubleTree by Hilton April 2006 - April 2011
MICROS Systems Inc February 1984 - August 2005
Education
North Carolina State University 1979 — 1983
Wake Technical Community College 1977 — 1979
Associate's degree, Accounting
MICROS Systems Inc January 2013 - Present
Radisson Hotel at Star Plaza December 2011 - December 2012
Education
Purdue University Calumet 2007 — 2012
Bachelor's degree, Hospitality and Tourism Management
Oracle Retail October 2014 - Present
MICROS Systems Inc June 2012 - October 2014
Torex May 2005 - June 2012
Retail Store Systems, Inc. May 2003 - May 2005
Channelwave Software August 2000 - April 2003
Creative Computing October 1999 - August 2000
Kendall Healthcare February 1996 - October 1999
Skills
Java, Object Oriented Design, UML, Functional Design, Technical Design, Databases, SQL, Microsoft SQL Server, Web Services, SOAP, JiBX, GWT, Servlets, JSP, Retail
Education
Rhode Island College 1983 — 1988
Bachelor of Arts (BA), Computer Science