Prometric Company
Industry: Company
DescriptionPrometric, also known as Prometric Testing, is a U.S. company in the test administration industry. Prometric operates a test center network composed of thousands of sites in 160 countries. Parent organization: Educational Testing Service Headquarters: Baltimore, Maryland, United States CEO: Michael Brannick (May 2001–) Founded: 1990
Prometric List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Prometric. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Prometric Employees
Total Imaging Solutions Inc September 2014 - Present
RGVision May 2014 - Present
M.D. Bio Scan April 2014 - May 2014
The Monitor December 2012 - April 2014
Prometric April 2012 - November 2012
The Bayou Grill February 2012 - May 2012
Ticketmaster June 2011 - December 2011
Hidalgo County Bar Association June 2011 - July 2011
PTV Nu Stats/Datasource September 2009 - October 2010
The Pan American April 2007 - October 2009
Skills
Administrative Support, Outlook, Word, Microsoft Office, PowerPoint, Excel, Final Cut Pro, Final Cut Pro Studio, Linux, Video Coding, Data Entry, Clerical Duties, Report Writing, Creative Writing, Press Releases, Music, Photography, Photojournalism, Video Editing, Blogging, Market Research, Martial Arts
Education
The University of Texas Pan-American 2004 — 2010
Bachelor of Arts (BA), Mass Communication/Media Studies
The University of Texas-Pan American 2004 — 2010
Bachelor of Arts (BA), Mass Communication/Media Studies
T. Rowe Price July 2011 - Present
Deloitte Consulting July 2010 - July 2011
Prometric May 2009 - December 2009
Skills
Databases, Testing, Business Analysis, Requirements Analysis, Visio, Requirements Gathering, SQL, SharePoint, Process Improvement, Business Process, Integration, SDLC, Business Intelligence
Education
University of Maryland Baltimore County 2005 — 2009
Bachelor of Science (BS), Information Systems
Barcoding Inc. November 2012 - Present
The Riddle Brothers June 2012 - October 2012
Williams Scotsman June 2011 - June 2012
Prometric May 2010 - June 2011
Brick Bodies Fitness Services, Inc. 2009 - 2010
Skills
C#, ASP.NET, JavaScript, SQL, Databases, Java, HTML, Oracle, CSS, Microsoft SQL Server, XML, jQuery, .NET, Silverlight, MVC, Visual Basic, Android Development, XAML, Salesforce.com
Education
Towson University 2011 — 2014
Master's Degree, Computer Science
Towson University 2006 — 2010
Bachelor of Science (B.S.), Information Systems
Prometric March 2015 - Present
Good Technology March 2014 - January 2015
BoxTone Inc. August 2013 - March 2014
University of Maryland Baltimore County January 2013 - September 2013
Skills
Web Development, SQL, Functional Testing, Test Automation, Regression Testing, JavaScript, Relational Databases, Agile Methodologies, HTML, Scrum, Software Quality..., CSS, PHP, JIRA, Web Applications, Jenkins, RubyMine, VMware, Databases, Test Cases, Test Planning, User Acceptance Testing
Education
University of Maryland Baltimore County 2012 — 2014
Master of Information Systems, Information Systems, 4.0
ToneTron Amplifiers July 2004 - Present
Prometric April 2002 - April 2013
University of Minnesota 2000 - 2005
Skills
Poetry, Editing, Testing, Publishing, Psychometrics, Program Management, Proofreading, Technical Writing, Quality Assurance, Creative Writing, Teaching, Copy Editing, Author of Nonfiction..., Custom Manufacture and..., Content Development, E-Learning, Software Documentation, Electronics, Instructional Design, Critical Thinking, Content Management, Higher Education, Data Analysis, Training, Books, Analysis
Education
University of Minnesota-Twin Cities
Doctor of Philosophy (PhD)
The University of North Dakota
Somerby of mount pleasant September 2012 - Present
Prometric May 2012 - November 2012
Parrish Medical Center February 2011 - November 2011
Skills
Customer-focused Service, CNAS, Receptionist Duties, Multitasking Skills
Education
Trident Technical College 2011 — 2014
Associate of Science (A.S.), Medical/Clinical Assistant
Titusville High School 2006 — 2010
High School Diploma
Rehabilitation Institute of Chicago December 2014 - Present
Prometric September 2014 - November 2014
NORC at the University of Chicago April 2013 - January 2014
American Library Association November 2007 - April 2011
Dyson September 2006 - August 2007
Brookdale Senior Living March 2004 - April 2006
Brookdale Senior Living October 2001 - March 2004
Northwestern University June 2001 - October 2001
Harrisburg City School District October 1996 - April 2001
Skills
Payroll, General Ledger, Customer Service, Human Resources, Leadership, Microsoft Excel, Accounting
Education
University of Illinois at Chicago 2011 — 2016
Doctor of Philosophy (Ph.D.), Health Services/Allied Health/Health Sciences, General
Virginia Union University 1991 — 1995
Bachelor of Science Degree, Business Administration, Management, Marketing
MedStar Good Samaritan Hospital August 2013 - December 2013
Mercy Medical Center, Baltimore, MD May 2013 - August 2013
Prometric October 2010 - December 2011
Visa March 2009 - July 2010
Skills
Computer proficient..., Experience with: Misys,..., Customer service..., Bilingual (English and..., 60 WPM typing speed
Education
Towson University 2012 — 2013
Bachelor's Degree, Healthcare Management, 3.6
Delaware County Community College 2005 — 2007
Associate's Degree, Science for Health Professions
Prometric June 2012 - Present
Roberta's Place Inc. August 2009 - March 2012
Grants High School October 2005 - May 2009
Skills
Recruiting, Talent Acquisition, Technical Recruiting, Customer Service, Human Resources, Sourcing, Executive Search, Microsoft Office, Management, Account Management, Contract Recruitment, Talent Management, Microsoft Excel, New Business Development, Employee Relations, Sales, Applicant Tracking..., Coaching, Business Development, Project Management
Education
Universidad del Valle (CO) 1985 — 1991
Psychologist, Clinical Psychology, 3.26
Jessica M. Anderson, LLC May 2013 - Present
Prometric January 2012 - May 2013
Prometric June 2008 - January 2012
Baruch College September 2006 - May 2008
University of Wisconsin-River Falls September 2005 - May 2006
University of Wisconsin-River Falls May 2005 - May 2006
Skills
Statistics, Organizational..., Research, Data Analysis, Public Speaking, Teaching, Analysis, Microsoft Office, Job Analysis, PowerPoint, Training, Writing, Excel, Word, Testing, Project Management, Process Improvement, Higher Education, Psychometrics, Quality Assurance, Program Management, Microsoft Excel, Leadership Development, E-Learning, Research Design, Technical Writing, SPSS, Survey Design, Instructional Design, Survey Research, Psychology, Workshop Facilitation, Organizational Behavior, Qualitative Research, Performance Management, Leadership, Organizational..., Staff Development, Curriculum Design, Technology Needs..., Item Response Theory, Program Development, Program Evaluation, Quantitative Research, Editing, Time Management, Instructor-led Training, Critical Thinking
Education
City University of New York Graduate Center 2006 — 2008
Industrial-Organizational Psychology
University of Wisconsin-River Falls 2002 — 2006
BS, Psychology, Professional Writing
Jacobs January 2013 - Present
Prometric 2009 - December 2012
Education
University of Houston-Downtown 2006 — 2010
Control and Instrumentation Engineering Technology
Prometric May 2013 - June 2015
Texas Car Title and Payday Loan Services August 2012 - November 2012
Real Energy Solutions February 2012 - March 2012
Tiendita Iniguez Moreno May 2011 - November 2011
Pronto Insurance November 2010 - March 2011
H&R Block October 2008 - February 2009
Skills
Customer Service, Word, Tax Preparation, Rental Properties, Customer Engagement, Computers, Loans, Information Security, Testing Services, Ethical Decision Making
Education
South Texas College
Manufacturing Engineering
The University of Texas-Pan American
Manufacturing Engineering
Accenture July 2015 - Present
Aquilent November 2014 - April 2015
Cyberion December 2013 - September 2014
TD Ameritrade June 2014 - August 2014
Prometric June 2013 - August 2013
Skills
SDLC, CSS, SQL, HTML, Java, Microsoft Office, Data Analysis, Databases, Active Directory, Access, PowerPoint, Event Planning, Social Media, Student Affairs, Data Entry, Sales, Microsoft Excel, Customer Service, Facebook, Teamwork, Fundraising, Nonprofits, Emerging Technologies, Mobile Technology, LAN-WAN, VLAN, TCP/IP, DHCP, DNS, XHTML, Microsoft Word, Public Speaking, Leadership, Management, Windows, Information Technology
Education
University of Maryland Baltimore County 2011 — 2015
Bachelor of Science (B.S.), Information Technology, Senior
Lansdowne High 2007 — 2010
High School Degree, Information Technology and Engineering, 3.67
Cornerstone Professional Group January 2014 - Present
Prometric May 2013 - September 2013
Baltimore Neurosurgery and Spine Center June 2011 - May 2013
Skills
.NET, C#, SQL, VB.NET, ASP.NET, HTML, JavaScript, Java, HTML 5, VBA
Education
Towson University 2012 — 2013
Bachelor of Science (B.S.), Computer Science
Towson University 2007 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Summit Global Testing December 2011 - December 2012
Prometric January 2011 - November 2011
Express Scripts January 2009 - December 2010
Constellation Energy September 2007 - December 2008
FedSource Dept of Treasury June 2006 - December 2007
Compass Group USA September 2002 - May 2005
Skills
Quality Center, SQL, User Acceptance Testing, Regression Testing, SharePoint, Access, Visio, Oracle SQL, VMware, Redmine, HTML, Software Quality..., Usability Testing, Integration Testing, Test Planning, Use Case, JavaScript, Testing
Education
Towson University 2002 — 2004
Master of Sciences, Applied Information Technology, 3.6
University of Maryland Baltimore County 1998 — 2001
Bachelor of Science (BS), Management Information Systems, 3.0
A~sa~ma~di Business Solutions March 2015 - Present
Prometric January 2015 - March 2015
Vulcan, a Division of ITW Food Equipment Group August 2014 - January 2015
Community College of Baltimore County September 2012 - January 2015
McCormick January 2012 - February 2014
Media Business Company May 2010 - July 2010
Skills
Technical Writing, Business Process..., Pilot, Team Leadership, Microsoft Office, Analysis, Team Building, Process Improvement, Leadership, Aviation, Management, Teamwork, Manufacturing, Databases, Customer Service, Outlook, Social Media, Editing, CRM, SDLC, Windows, Data Analysis, Training, Research
Education
Brett Aviation 2012 — 2014
Private Pilots License, Instrument Rating., Airline/Commercial/Professional Pilot and Flight Crew
The Community College of Baltimore County 2011 — 2013
Aviation Management, Airline/Commercial/Professional Pilot and Flight Crew
American University of Nigeria 2006 — 2010
Bachelor of Science, Information systems
Connections Education April 2014 - Present
Connections Education April 2014 - April 2014
Connections Academy March 2013 - April 2014
United Association of Plumbers and Pipefitters October 2011 - March 2013
Geek Squad August 2004 - June 2012
University of Maryland Baltimore County December 2010 - October 2011
Prometric May 2010 - December 2010
Skills
SQL, SSRS, JavaScript, Java, C#, C++, CSS, PHP, SSIS, MDX, MySQL, Oracle PL/SQL..., .NET, HTML, Microsoft SQL Server
Education
University of Maryland Baltimore County 2011 — 2016
M.S., Information Systems
University of Maryland Baltimore County 2009 — 2011
B.S., Information Systems
U.S. Department of Labor March 2013 - Present
Prometric November 2012 - January 2013
Children’s National Medical Center November 2010 - March 2012
United States Environmental Protection Agency October 2010 - November 2010
Howard University Law School September 2010 - October 2010
National Committee to Preserve Social Security and Medicare August 2010 - September 2010
SAIC February 2010 - July 2010
Year Up 2009 - 2010
Skills
XP, SharePoint, Networking, VMware, Information Technology, Troubleshooting, System Administration, Operating Systems, Windows, SDLC, Security, Technical Recruiting, Vendor Management, Software Installation, Technical Support, Windows XP, Microsoft Office, Help Desk Support, Customer Service, Program Management, Training, Leadership
Education
Towson University 2011 — 2013
Bachelor of Science, Finance
Georgetown Preparatory High School 2007 — 2009
High School diploma
Project Management Institute April 2011 - Present
Prometric December 2005 - February 2011
CheckFree Investment Services May 2003 - December 2005
InvestorForce October 2001 - May 2003
Credit Suisse First Boston May 2000 - September 2001
T. Rowe Price September 1997 - May 2000
Skills
Strategic Planning, Business Strategy, Product Management, Vendor Management, Business Development, CRM, Financial Services, Account Management, Process Improvement, Team Building, New Business Development
Education
The Johns Hopkins University 1992 — 1996
BA, Political Science
New York University - Leonard N. Stern School of Business 2002 — 2005
MBA, Finance & Marketing
University of Maryland University College 2010 — 2013
Doctorate, Management
University of Maryland Medical Center June 2015 - Present
ACN February 2012 - Present
Kay Jewlers June 2011 - Present
Prometric May 2013 - June 2015
UPS I.S. August 2011 - April 2013
Microsoft August 2011 - May 2012
Citi 2008 - 2008
Skills
Microsoft Office, Customer Service, Event Planning, Microsoft Excel, Social Networking, Quality Assurance, Visual Basic, Photoshop, Analysis, OS X, Networking, Web Design, Team Leadership, Windows, Software Documentation, Public Speaking
Education
Towson University 2009 — 2013
Bachelor of Science (B.S.), Information Technology
National Academy Foundation High School 2005 — 2009
High School Diploma, Information Technology
Prometric October 2013 - Present
PHH Arval June 2013 - October 2013
Symphony Placements October 2012 - May 2013
Skills
Recruiting, Technical Recruiting, Talent Acquisition, Internet Recruiting, Sourcing, College Recruiting, Onboarding, Executive Search, Human Resources, Hiring, Employee Relations, Interviews, HRIS, New Hire Orientations, Screening, Time Management, Workforce Planning, Taleo, Benefits Administration, Talent Management, Resume Writing, Job Fairs, PeopleSoft, Deferred Compensation, Employee Benefits, Performance Management, Employee Training, FMLA, Career Development, Background Checks, Payroll, Conflict Resolution, Employee Engagement, Personnel Management, Job Descriptions, Screening Resumes, Labor Relations, HR Policies, Employee Handbooks, ADP Payroll, Employment Law, HR Consulting, Organizational..., Compensation & Benefit
Education
Towson University 2008 — 2012
Bachelors of Science, Psychology
C. Milton Wright High School 2004 — 2008
diploma, General Studies
Prometric June 2014 - Present
T. Rowe Price February 2012 - June 2014
Baltimore Gas & Electric July 2004 - June 2011
Skills
Microsoft Office, Microsoft Word, Call Centers, Call Center Development, Customer Satisfaction, Visio, Analysis
Education
Baltimore Polytechnic Institute 1998 — 2000
University of Baltimore
Information Technology
Prometric February 2013 - Present
Used Cardboard Boxes Inc April 2011 - April 2012
Progressus Therapy August 2009 - December 2009
Edward Arthur Jewelers May 2005 - November 2008
Skills
Leadership, Outlook, PowerPoint, Microsoft Excel, Human Resources, Microsoft Office, Strategy
Education
University of Baltimore 2010 — 2013
Master's Degree, Industrial and Organizational Psychology
Towson University 2005 — 2010
Bachelors, Business
Glenelg High School 2001 — 2005
High School, General Studies
XL Solutions July 2014 - Present
Johns Hopkins Medicine February 2011 - October 2013
Laureate Higher Education Group July 2010 - October 2010
Prometric January 2009 - July 2010
Prometric 2003 - 2009
Nantucket Child 2002 - 2003
Verio 1999 - 2001
Sylvan Prometric January 1997 - January 1999
Skills
Software Documentation, Quality Assurance, CSS, SEO, XML, JavaScript, Testing, Process Improvement, Management, CMS, Troubleshooting, Software Development, SDLC, Business Analysis, Project Management
Education
University of Maryland Baltimore County 2010 — 2015
M.S, Human Centered Computing (in progress)
University of Maryland Baltimore County 1992 — 1997
B.A, American Studies
Best Educational Center June 2014 - Present
Prometric 2010 - 2012
United States Department of Defense June 2007 - August 2007
Skills
Customer Service, Data Entry, Administrative Work, Administrative Office..., Problem Solving, Academic Tutoring, Customer Support, Teamwork, Editing, Microsoft Office
Education
UC Santa Cruz 2006 — 2010
Bachelor of Arts (B.A.), English Language and Literature/Letters
Carney, Inc. September 2014 - Present
C2 Technologies May 2012 - September 2014
inSITE Training April 2011 - May 2012
Aerotek 2012 - 2012
Booz Allen Hamilton October 2009 - February 2011
The Finishing Trades Institute January 2008 - December 2009
My Computer Tutor 2001 - 2008
Anne Arundel Community College Center for Workforce Solutions September 2007 - October 2007
Prometric 1999 - 2001
Skills
Analysis, Research, Customer Relations, Microsoft Office, Databases, Recommendations, Problem Solving, Private Sector, Social Learning, ADDIE, Captivate, Instructor-led Training, ILT, Educational Technology, Training Needs Analysis, Training, Blended Learning, Curriculum Design, Needs Analysis, Instructional Design, Human Performance, Distance Learning, Instructional Technology, Job Aids, SnagIt, Adult Education, Leadership, Teaching, Training Delivery, Adobe Creative Suite, Curriculum Development, Task Analysis, Technical Training, Multimedia, Public Speaking, Hands-on Training, E-Learning, Technical Writing, Learning Management, Customer Service, Performance Improvement, Knowledge Management, Content Development, Security Clearance, DoD, Workshop Facilitation, Learning Management...
Education
University of Maryland Baltimore County 2006 — 2009
MA, Instructional Systems Development
Towson University 1983 — 1994
BA, Mass Communications...Concentration in Public Relations
Kickboard August 2013 - Present
New Orleans Women in Technology August 2013 - Present
eVenture Technologies, LLC January 2013 - July 2013
Prometric February 2010 - December 2012
Prometric June 2008 - February 2010
RWD Technologies March 2005 - June 2008
The Egoscue Method December 2003 - February 2005
The Jackson Organization February 1998 - October 2003
Skills
Agile Methodologies, Software Development, SDLC, Software Project..., XML, SharePoint, C#, .NET, Visio, PMP, Project Estimation, TFS, Testing, T-SQL, Microsoft SQL Server, Cross-functional Team..., Integration, Scrum, Program Management, Requirements Gathering, Project Management, Web Applications, Product Management, Software Engineering, Project Planning, Agile Project Management, Management
Education
University of Maryland Baltimore County 2009 — 2010
Certificate, ACTiVATE
University of Maryland University College 2007 — 2008
Graduate Certificate, Software Development Management
University of Maryland University College 2003 — 2005
BS, Computer Studies
AOL July 2015 - Present
AOL February 2011 - Present
TIC Gums November 2010 - February 2011
Prometric March 2008 - October 2010
Comcast January 2007 - February 2008
Midde River Aircraft Systems - Subsidiary of GE August 2005 - February 2006
TalentShip Inc 2006 - 2006
Community College of Baltimore County March 2002 - December 2004
Skills
PowerPoint, Business Intelligence, Start-ups, Background Checks, Resume, Technical Recruiting
Education
Towson University 2001 — 2005
Bachelors, Business Administration/Human Resource Management
Monster April 2012 - Present
New York Life Insurance Company June 2011 - July 2012
Prometric January 2011 - June 2011
Concentrix October 2010 - January 2011
New York Life Insurance Company 2011 - 2011
SecureNet Payment Systems August 2010 - September 2010
McCabe Software (former McCabe & Associates, Inc) January 2001 - June 2010
McCabe Software, Inc. September 1999 - December 2000
Osiris Therapeutics April 1999 - July 1999
Visa International (Priority One) January 1999 - March 1999
Skills
Windows, Team Leadership, Testing, XP, Java, Business Analysis, Technical Support, Product Support, Help Desk Support
Education
University of Phoenix Online - 2004 2001 — 2004
MBA, Technology Management
Towson University 1996 — 1998
MS, Computer Science
Taubate University 1988 — 1990
BA, Business Administration
Faculdade de Administracao e Informatica 1984 — 1988
Technologist, Data Processing - Business and Computer Science
Prometric February 2012 - Present
PHH Arval August 2011 - December 2011
The Nielsen Company September 2010 - May 2011
The Nielsen Company July 2010 - May 2011
The Nielsen Company July 2007 - July 2009
The Nielsen Company August 2006 - July 2007
The Nielsen Company August 2004 - August 2006
Aon Risk Services May 2003 - May 2004
MCI WorldCom October 2001 - August 2002
MCI WorldCom April 1999 - October 2001
Skills
Customer Service, Budgeting, Process Improvement, Change Management, Coaching, Six Sigma, Customer Relations, Operations Management, Mentoring, Team Leadership, Process Engineering, Performance Management, Quality Assurance, Call Center, People Management, Program Management, Team Building, Team Management, Talent Management, Organizational..., Customer Satisfaction, Planning, Business Strategy, Cross-functional Team..., Problem Solving
Education
Towson University
BS, Psychology
Prometric August 2014 - Present
Saul Ewing LLP 2008 - 2009
Alabanza Corporation 2007 - 2008
Best Buy 2006 - 2007
Skills
Technical Support, Software Installation
Education
The Community College of Baltimore County 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Owings Mills High School 2003 — 2005
Prometric October 2013 - Present
Center for the Advanced Study of Language June 2012 - September 2013
University of Baltimore September 2010 - May 2012
University of Maryland I/O lab January 2009 - December 2009
Skills
Psychology, SPSS, Research, Leadership, Human Resources, Social Psychology, Statistics, Data Analysis, Qualitative Research, Microsoft Office, Program Evaluation, Research Design, Survey Design, Organizational..., Microsoft Excel, PowerPoint, Leadership Development, Organizational Behavior
Education
University of Baltimore 2010 — 2012
Master of Science (MS), Industrial and Organizational Psychology
University of Maryland College Park 2005 — 2009
BA, Psychology; Psychology
Booz Allen Hamilton June 2014 - Present
University of Maryland Baltimore County May 2012 - May 2014
Prometric May 2013 - August 2013
Erickson Living September 2006 - June 2013
Skills
Cyber-security, Windows Azure, Red Hat Linux, Palo Alto Networks, Windows System..., Linux System..., Network Engineering, VMware, Microsoft Office, Samba, HTML, SharePoint, Databases, XML, Database Design, Visio, SQL, Active Directory, LDAP, Java, Project Management, Windows 7, JavaScript, Systems Analysis, Microsoft SQL Server, Visual Basic, SDLC, Data Analysis, Windows, Windows Server, Access, CSS, Business Analysis, MySQL, TCP/IP, Routers, STIG, F5 BigIP, RADIUS, Kerberos, Test Cases, Troubleshooting, Start-ups, Research, Engineering, Entrepreneurship, Juniper JNCIA, Market Research, Microsoft Exchange, Splunk
Education
University of Maryland Baltimore County 2014 — 2016
Master of Science (MS), Cybersecurity
University of Maryland Baltimore County 2012 — 2014
Bachelor of Science (B.S.), Information Systems
Liquidity Services, Inc July 2014 - Present
Simplexity, LLC July 2011 - March 2014
Annapolis Pal Astros Baseball 2010 - 2014
Simplexity March 2006 - July 2009
Prometric February 2001 - March 2006
CONVISTA, Inc. 1996 - 2001
Sidewalk Surfer June 1989 - March 1992
Skills
SOA, Agile Methodologies, Microsoft SQL Server, Web Services, Agile Project Management, SDLC, ASP.NET, Requirements Analysis, Scrum, Software Development, TFS, XML, C#, IIS, Software Project..., .NET, WCF, SQL, JavaScript, jQuery, Business Intelligence, Integration, CSS, Web Development, Custom CMS Development, E-commerce, MVC, Web Applications, AJAX, Visual Studio, HTML 5, Visio, HTML, CMS
Education
University of Maryland Baltimore County 1996 — 2001
BS, Information Technology
Centennial High 1981 — 1985
Appirio October 2013 - Present
T. Rowe Price June 2011 - October 2013
Prometric June 2010 - May 2011
University of Maryland Baltimore County January 2010 - March 2011
Goodwill Industries International, Inc May 2009 - July 2009
Education
University of Maryland Baltimore County 2012 — 2014
Master of Science (M.S.), Human-Centered Computing
University of Maryland Baltimore County 2007 — 2011
Bachelor of Science (B.S.), Human-Centered Computing
Quince Orchard High School 2003 — 2007
High School Diploma
Molly Rose Balms January 2013 - Present
Prometric March 2011 - March 2014
US Census Bureau January 2010 - March 2010
Skills
Microsoft Office, Outlook, Microsoft Excel, Windows, System Administration, Customer Service, Access, Experimentation, Organic Products, Natural Products, Vegan, Formulation, Formulas, Recipe Testing, Product Development, Product Management, Product Marketing, Product Design, Blogging, Digital Photography, Photography, Photoshop, Online Advertising, Online Marketing, Online Research, Online Publishing, Online Communications, Presentations, Sales Presentations, Product Demonstration, Demonstration, Creative Writing, Creativity, Creative Strategy, Creative Problem Solving, Creative Solutions, Production Enhancement, Sales, Sales Operations, Customer Satisfaction, Customer Support, Customer Retention, Customer Oriented
Education
Trinity University-Washington 2003 — 2007
T. Rowe Price February 2012 - Present
T. Rowe Price June 2011 - February 2012
Prometric June 2010 - January 2011
Staples May 2007 - August 2010
Skills
SQL, Visio, SDLC, Active Directory, Business Objects, Charles River IMS, SharePoint, Data Modeling, Perl, Autosys, Oracle, Microsoft Office, Databases, Requirements Gathering, Desktop Support, Erwin, Software Testing
Education
University of Maryland Baltimore County 2012 — 2014
Master of Science (M.S.), Information Systems
University of Maryland Baltimore County 2007 — 2011
Bachelor of Science (B.S.), Information Technology
Western School of Technology and Enviromental Science 2003 — 2007
SAP August 2013 - Present
Independent Consultant July 2011 - August 2013
Merkle July 2004 - July 2011
Prometric January 2003 - July 2004
BoxTone Inc. September 2002 - January 2003
Citrix Systems January 2001 - September 2002
KPMG Consulting August 1999 - September 2000
Gannett Fleming May 1999 - August 1999
University of South Florida August 1997 - August 1999
Skills
Business Process..., Usability Testing, SDLC, Agile Methodologies, Quality Assurance, Requirements Analysis, Testing, Integration, Software Quality..., Requirements Gathering, Product Management, Business Analysis, Competitive Analysis, Software Development, Visio, Analytics, Business Intelligence, User Acceptance Testing, Project Management, Agile Project Management, Strategy
Education
New York University - Leonard N. Stern School of Business 2010 — 2012
MBA
The Johns Hopkins University 2004 — 2006
MS, Information Systems and Technology, Security
University of South Florida 1997 — 1999
MS, Civil Engineering -- Transportation Planning
Prometric January 2014 - Present
Prometric 2002 - 2014
Skills
Account Management, Program Management, Sales, Cross-functional Team..., Competitive Analysis, Project Management, Training, New Business Development, Start-ups, Public Speaking, Budgets, Team Leadership, Solution Selling, Recruiting, Product Development, Strategic Partnerships, Business Development, Sales Management, Customer Service, Management, Change Management, Contract Negotiation, SDLC, Business Strategy, Team Building, Marketing Strategy, Visio, Cloud Computing, Vendor Management, Cold Calling, Product Management, Strategic Planning, Operations Management, Business Analysis, CRM, SaaS, Project Planning, Microsoft Office, Process Improvement, Selling, Business Process..., Negotiation, Business Planning, Coaching, Business Intelligence, Team Management, Leadership, Enterprise Software, Key Account Management, Requirements Analysis
Education
Towson University 1990 — 1995
English, History
Loyola Blakefield high school 1986 — 1990
Performance Management Team, HR Design Initiative, University of Wisconsin-Madison December 2014 - Present
University of Wisconsin-Madison School of Business 1998 - Present
International Internships Program, University of Wisconsin-Madison June 2013 - Present
Prometric January 2015 - Present
Journal of Management Education July 2012 - Present
U.S. Department of Veterans Affairs June 2014 - August 2014
Prometric May 2013 - June 2013
Students in Free Enterprise (SIFE) August 2008 - May 2012
Hanoi University of Agriculture (HUA) October 2011 - October 2011
U.S. Department of Veteran Affairs May 2011 - August 2011
Skills
Organizational Behavior, Leadership Development, Employee Training, Team Management, Personnel Management, Networking, Leadership, Strategy, Human Resources, Microsoft Office, Coaching, Training, PowerPoint, Project Management, Management Consulting, Analysis, Management, Strategic Planning, Program Management, Customer Service, Public Speaking, Team Facilitation, Professional Mentoring
Education
University of Wisconsin-Madison - School of Business 1987 — 1994
Ph.D., Organizational Behavior & Human Resource Management
University of Wisconsin-Madison - School of Business 1991 — 1993
MBA, Business Administration
University of Illinois at Urbana-Champaign 1983 — 1985
B.S., Psychology
Princeton University April 2012 - Present
Prometric 2012 - 2012
Peterson's, a Nelnet company 2005 - September 2011
Thomson Peterson's 2005 - 2007
Thomson Peterson's 1999 - 2005
Beneficial Management Corporation 1995 - 1999
Beneficial Tax Masters, Inc., a subsidiary of Beneficial Management Corp. 1991 - 1995
Skills
MS Office Suite, Outlook, Oracle Financials, Great Plains, Google Analytics, Brio Query, Salesforce.com, Forecasting, Financial Modeling, Budgeting, Business Analysis, DocuSign, Budgets, Leadership, Microsoft Office, Great Plains Software, Strategic Planning, Strategy, Accounting, Sales, CRM, Integrated Marketing
Education
University of Delaware 1987 — 1991
BS, Accounting
Prometric December 2005 - Present
Prometric 2005 - Present
Education
University of Maryland Baltimore County 2000 — 2004
Prometric June 2013 - August 2013
UMBC Res Life October 2012 - May 2013
Skills
Java, Microsoft Office, Microsoft Excel, Windows, JavaScript, PowerPoint, Microsoft Word, Customer Service, Teamwork, Team Leadership, HTML, Databases, Windows 7, Editing, Programming, Social Media, Research
Education
University of Maryland Baltimore County 2011 — 2015
Information Systems
Eleanor Roosevelt High School 2007 — 2011
Prometric June 2014 - Present
Prometric October 2008 - May 2014
Monotype June 2007 - October 2008
PHH Arval March 2000 - June 2007
Skills
Performance Management, Change Management, Process Improvement, Workforce Planning, Team Building, Organizational..., Project Management, Organizational..., Talent Management, Vendor Management, Strategic Planning, Coaching, Job Analysis, Leadership Development, Human Capital, Employee Relations, Organizational Design, Data Analysis, Recruiting, Six Sigma, Management, Operations Management, Training, Business Strategy, Leadership
Education
University of Baltimore 1999 — 2001
MS, Industrial/Organizational Psychology
University of Maryland Baltimore County 1994 — 1997
BS, Psychology
Prometric March 2015 - Present
US Army Natick Soldier Research, Development, and Engineering Center September 2014 - February 2015
Merck May 2013 - November 2013
Old Dominion University August 2010 - May 2012
Skills
Organizational..., Job Analysis, Talent Management, Performance Appraisal, Statistical Data..., Change Management, Microsoft Office, SPSS, Interpersonal Skill, Communication, Survey Design, Workshop Facilitation, Program Management, Analysis, Human Resources
Education
University of Baltimore 2012 — 2014
Master's Degree, Industrial-Organizational Psychology, 3.76
Old Dominion University 2009 — 2012
Bachelor's degree, Psychology, 3.42
Connections Education July 2014 - Present
Prometric January 2012 - August 2013
Sylvan Learning July 2011 - November 2011
Sylvan Learning Centers 2002 - June 2011
Skills
Leadership, Cross-functional Team..., Product Management, Sales, Training, Staff Development, Coaching, Analysis, Sales Process, Management, Time Management, Marketing, Testing, Forecasting, Integration
Education
University of Baltimore 2007 — 2009
BA, Business
The University of Maryland Medical System March 2015 - Present
Refunds Plus February 2015 - March 2015
ASG Security March 2012 - June 2014
Realistic Computing Inc. February 2011 - November 2011
Prometric June 2010 - August 2010
Self Employed January 2009 - January 2010
Skills
Technical Support, Active Directory, Troubleshooting, Security, Hardware, Windows Server, Networking, Software Installation, SharePoint, Microsoft Office, Windows 7, SQL, Windows, Help Desk Support, System Administration, Desktop Support, Operating Systems, Visio, SysAid, Dell Computers, Wyse, WDM, Access, Security+, Printers, Integration, Cabling, Training, Intrusion Detection, VMware, SQL Server, Computer Hardware, Photoshop, Servers, Customer Service, Windows XP, Account Management, Service Desk
Education
University of Maryland Baltimore County 2006 — 2010
B.S., Information Systems
Mary E. Mullin, Attorney at Law March 1993 - Present
Prometric 2010 - 2011
Cerritos College August 2005 - May 2010
Western State University College of Law 1993 - 1995
Nordstrom, Steele, Nicolette & Jefferson August 1992 - January 1993
Rio Hondo College 1988 - 1993
Mt. San Antonio College 1988 - 1992
University of La Verne 1988 - 1989
Baltimore City Community College 1986 - 1988
UMBC June 1987 - August 1987
Skills
Legal Research, Litigation, Legal Writing, Family Law, Research, Civil Litigation, Legal Assistance, Estate Planning, Editing, Public Speaking, Document Review, Bankruptcy, Commercial Litigation, Courts, Westlaw, Time Management, Property Law, Trusts, Personal Injury, College Teaching, Wills, Instruction, Hearings, Alternative Dispute..., Legal Issues, Depositions, Arbitration
Education
Western State University College of Law 1990 — 1992
JD, Law
University of Maryland Baltimore County 1986 — 1988
Master's, Instructional Design/Cross-Cultural Education
University of Maryland Baltimore County 1981 — 1985
Bachlor of Arts, Interdisciplinary Studies: Linguistics, Chinese, and Russian
Towson University
Self-employed June 2004 - Present
Visa January 2000 - December 2004
Prometric December 2000 - June 2004
Skills
Project Management, French to English, English to French, French literature, Spanish-speaking, Sales Operations, Sales Management, Management, Account Management, Start-ups, Business Development, Public Speaking, French, Strategic Planning, Customer Service, Team Building
Education
Towson University 2002 — 2004
Bachelor of Science (BS), International Business/Trade/Commerce
(Bank) June 2015 - Present
Bradley Images May 2014 - Present
Prometric July 2014 - June 2015
Ameriprise Financial Services, Inc. November 2008 - January 2013
Ameriprise Financial Services, Inc. June 2005 - November 2008
Skills
Leadership, Project Management, Business Analysis, Salesforce, Customer Service, Cross-functional Team..., Operations Management, Deadline Oriented, Business Planning, Bilingual, Proactivity, Event Planning, Photography, Photoshop, Editing, Lightroom
Education
University of California, Berkeley 2013 — 2014
Principles of Written English
Sam D'Amico Photography 2014 — 2014
Universidade Estácio de Sá 2001 — 2004
Bachelor of Arts (B.A.)
Slipstream June 2015 - Present
enFocus Inc January 2015 - May 2015
University of Notre Dame June 2014 - May 2015
Agile Scientific September 2014 - March 2015
Burt Process Equipment, Inc. July 2013 - June 2014
Ipsen (Cara Partners) September 2012 - April 2013
Ipsen (Cara Partners) April 2012 - September 2012
Prometric June 2011 - September 2011
Skills
Leadership, Start-ups, Business Innovation, Data Analysis, Teamwork, Microsoft Office, Product Development, Lean Manufacturing, Process Engineering, Microsoft Excel, Sales, Matlab, Manufacturing
Education
University of Notre Dame
Master’s Degree, ESTEEM (Engineering, Science and Technology Entrepreneurship)
University College Cork
Bachelor’s Degree, Process and Chemical Engineering
Chef Ebony Masterpiece Catered Events Home Care ProviderPrince of Peace Assissted LivingAugust 2015 - Present
Prometric June 2013 - Present
Giant Food December 1999 - August 2007
Skills
Food Safety, Management, Quality Assurance, Food, Training, Team Building, Cross-functional Team..., Food Industry, Operations Management, Chef, Time Management, Quality Management, Quality System, Continuous Improvement, Sales, HACCP, FMCG, Catering, Customer Service, Microsoft Office, Food, ISO, Quality Control, Inventory Management, Employee Training, Production Planning
Education
Trinity University-Washington 2007 — 2012
Bachelor of Science (B.S.), Criminal justice /Criminology
Everest College 2007 — 2009
Associate of Science (A.S.), Criminal Justice and Corrections
Prometric June 2014 - August 2014
UMBC Division of Information Technology May 2013 - June 2014
US Army April 2004 - December 2012
Skills
Java, .NET, C#, PL/SQL, Oracle SQL Developer, C, Python, Software Development, Databases, SQL, Programming, TFS, Visual Studio, Microsoft SQL Server, SDLC, SSRS, Visual Basic, JGrasp, Eclipse, Object Oriented Design, Web Development, Mathematics, Data Warehousing, SharePoint, Business Intelligence..., RDBMS, Access
Education
University of Maryland Baltimore County 2012 — 2015
Bachelor’s Degree
University of Maryland University College June 2015 - Present
Instructional Design Consultant December 2014 - Present
Laureate International Universities April 2012 - November 2014
Prometric August 2010 - April 2012
United Source One June 2008 - August 2010
BaltimoreSun.com May 2007 - August 2007
Skills
Microsoft Office, Customer Service, E-Learning, E-Learning Consulting, Instructional Design, PowerPoint, Dreamweaver, Web Design, Adobe Creative Suite, Adobe Acrobat, Blackboard, Udemy, Adobe Connect, Learning Management..., LCM, LCMS, Copy Editing, CSS, HTML, XML, XML Schema, JavaScript, Turnitin, Project Management, Management, Leadership, Adult Education, Higher Education, Editing
Education
Towson University 2004 — 2007
Bachelor's Degree, Bachelor of Science in Mass Communication, Focus in Journalism & New Media, Major GPA: 4.0; Cumulative GPA: 3.736
Dell May 2015 - Present
Dell October 2013 - April 2015
Pizza Palace Inc June 2011 - August 2013
Pacific Trade International-Chesapeake Bay Candle March 2011 - May 2011
Prometric January 2011 - March 2011
HOMEXPRESS June 2009 - December 2009
JS Group June 2008 - August 2008
Skills
Account Management, Negotiation, Closing Business, Software Solution Sales, Disaster Recovery, Product Demonstration, Qualifying Prospects, Backup Solutions, Sales Cycle Management, Data Management, Social Sciences, Salesforce, Microsoft Office, Research, Social Media Marketing, Marketing, Teamwork, Customer Retention, Sales, Solution Selling, Customer Service, Business Development, Sales Management, Direct Sales, Cold Calling, Salesforce.com
Education
University of Maryland University College 2009 — 2013
Bachelor of Science (B.Sc.), Social Science
University of Bradford 2007 — 2009
Bachelor of Economics, Economics
Prometric February 2015 - Present
KatzAbosch August 2012 - January 2015
Pleasantville Animal Hospital 2003 - July 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Data Entry, Strategic Planning, Outlook, Inventory Management, QuickBooks, Team Building, Teamwork, Management, Accounts Receivable, Auditing, Bookkeeping
Education
Towson University 2008 — 2012
Bachelor's degree, Accounting
Harford Community College
Associate's degree, General Studies
Prometric February 2013 - Present
Prometric May 2012 - February 2013
DeSantis Restaurant May 2006 - May 2012
Maryland General Assembly January 2010 - April 2010
Skills
Microsoft Office, Microsoft Excel, Networking, Research, Process Improvement, MS Project, BizAgi, CMMI, Visual Studio, Visio, SharePoint, Leadership, Analysis
Education
Towson University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration, Project Management and Business Analysis
Prometric January 2015 - Present
Laureate Online Education March 2013 - January 2015
Laureate Online Education January 2011 - March 2013
Custom Direct September 2008 - May 2010
Virgin Mobile USA April 2004 - September 2008
Application Consulting Group July 1997 - March 2004
Skills
Marketing Communications, Multi-channel Marketing, Email Marketing, Integrated Marketing, Marketing, Strategy, Marketing Management, Marketing Strategy, Digital Marketing, Leadership, Management, Direct Marketing, Cross-functional Team..., Online Advertising, Direct Mail, Interactive Marketing, Social Media Marketing, Vendor Management, Creative Direction, Team Leadership, Product Marketing, Content Development, Copywriting, Online Marketing
Education
Tufts University
BA, Clinical Psychology
Sylvan Learning Center January 2015 - Present
Prometric March 2013 - March 2015
Sylvan Learning Center November 2011 - January 2015
Sylvan Learning Center March 2006 - November 2011
Skills
Spanish, Process Improvement, Public Speaking, Training, Research, Microsoft Office, Leadership, Public Relations, Editing, Staff Development, Customer Service, Team Building, Event Planning, Marketing, Social Media
Education
The University of New Mexico 2007 — 2011
Bachelor's of Arts, Mass Communications
Maryland Transportation Authority (MDTA) October 2014 - Present
General Dynamics Information Technology February 2012 - October 2014
General Dynamics Information Technology April 2011 - February 2012
General Dynamics Information Technology October 2009 - April 2011
Prometric August 2008 - April 2009
Comcast May 2008 - July 2008
U.S. Department of Energy August 2007 - October 2007
CBay Systems (I) Pvt. Ltd. May 2005 - April 2007
Skills
Windows Server, Troubleshooting, Servers, Active Directory, Program Management, Security, Requirements Analysis, Integration, ITIL, Network Security, VMware, System Administration, DoD, ITIL v3 Foundations..., Connectivity, Microsoft Exchange, Blackberry Enterprise..., Automation, NOC, Cloud Computing, Cloud Applications, Private Cloud, Cloud Storage, VPN, Linux, Remote Troubleshooting, Desktop Deployment, Computer Hardware, Peripherals, Windows 7 Migration, Encryption, Safeboot, Cisco VoIP, Desktop Imaging, Authentication, Smart Cards, EVDO, MPLS VPN, Interviews, Employee Training, Management, Delegation, PHIS, Technical Support, TCP/IP, Windows 7, Networking, Software Installation, Help Desk Support, BMC Remedy
Education
TESST College of Technology-Towson 2004 — 2006
Associate of Applied Science, Network Information Systems
University of Maryland Baltimore County Energy Aware Computing Undergraduate ResearcherUMBCMay 2013 - August 2013
Prometric May 2013 - August 2013
UMBC Residential Life August 2011 - May 2012
Kumon August 2007 - May 2012
University of Maryland (ESTEEM Mentoring Program) May 2009 - May 2010
Skills
NASM, C, Java, Python, VHDL, MIPS Assembly, Atmel AVR, HTML, JavaScript, GWT, Matlab, Verilog
Education
University of Maryland Baltimore County 2010 — 2016
Bachelor of Science (B.S.), Computer Engineering
Seminole State College of Florida November 2014 - Present
WyzAnt Tutoring September 2014 - Present
University of Texas at Austin January 2012 - August 2013
University of Texas at Austin January 2011 - May 2011
Austin Community College July 2010 - December 2010
University of Texas at Austin June 2009 - June 2010
Prometric January 2009 - May 2009
Chile Ministry of Education June 2007 - September 2007
COINED International April 2007 - June 2007
High-Tech Institute July 2004 - April 2007
Skills
Student Development, Mental Health Counseling, Career Counseling, Cultural Diversity, Creativity, Gender Studies, Social Justice, Social Media, Academic Advising, Mindfulness, Self-Compassion Research, DJ, Music, Disability Rights, Written & Oral..., Higher Education, Career Development, Student Affairs, Mental Health, Community Outreach, Public Speaking, Student Counseling, Research, Microsoft Office
Education
The University of Texas at Austin 2009 — 2011
M.Ed., Higher Education Counseling
The University of Texas at Austin 1999 — 2003
B.S., Advertising
Helix Systems VOITH November 2014 - Present
SmartSource Technical Staffing August 2014 - November 2014
Glenwood Autism and Behavioral Health Center August 2013 - August 2014
Apple June 2013 - September 2013
Prometric January 2013 - June 2013
IT & Web Freelancer October 2010 - June 2013
New Horizons Computer Learning Centers 2012 - 2013
LogoLoft November 2009 - October 2010
Alabama Legislature February 2008 - June 2008
Alabama Legislature February 2007 - June 2007
Skills
IT Operations, IT Solutions, Programming, SEO, Web Design, Computer Hardware, Computer Repair, Computer Security, HTML scripting, JavaScript, ASP.NET, VB.NET, Core Java, Windows Server, Server Administration, Mac OS, iOS, Microsoft Visual Studio..., AppleScript, PHP, MySQL, Digital Electronics, Electronics Repair, AutoCAD, CSS, Networking, Hardware, Troubleshooting, Testing, Mobile Applications, Servers, Microsoft Exchange, Windows 7, Help Desk Support, VMware, Team Leadership, Microsoft Office, Management
Education
Troy University in Montgomery 2009 — 2010
Bachelor's degree, Computer Science, 3.3
Black River Bridge LLC March 2015 - Present
ITS - Internet Testing Systems 2010 - Present
35th Street Publishing March 2014 - March 2015
Prometric 2007 - 2010
Skills
Program Management, Project Management, SDLC, PMP, Vendor Management, Business Analysis, Agile Methodologies, Requirements Analysis, Process Improvement, SharePoint, MS Project, Product Management, Cross-functional Team..., CRM, Quality Assurance, Team Leadership, Software Documentation, Testing
Education
Towson University 2005 — 2006
Bachelor of Science (BS), Economics
Towson University 2000 — 2004
Bachelor of Science (BS), Psychology
The American University of Rome 2003 — 2003
Bachelor of Science (BS), Philosophy
HealthCare Access Maryland October 2014 - May 2015
Sogeti May 2010 - August 2013
Consortium Health Plans July 2012 - July 2013
Planned Parenthood of Maryland 2010 - March 2013
HealthSpring September 2011 - May 2012
Prometric June 2011 - August 2011
Constellation Energy May 2010 - June 2011
Recorded Books February 2011 - March 2011
Sears Holdings Corporation September 2009 - May 2010
Sears Holdings Corporation October 2005 - September 2009
Skills
Process Improvement, Visio, Data Analysis, Business Analysis, SharePoint, Microsoft Office, Project Management, Analysis, Public Speaking, Strategic Planning, Customer Service, Change Management, Volunteer Management, Volunteer Recruiting, Volunteer Training, Non-profit Volunteer, Coordinating Special..., Donor Solicitation, Non-profit Fund..., Experienced Business..., UAT coordination, Production..., Requirements Management, Visual Modeling, Elicitation, Regression Testing, Civic Engagement, Political Participation, Election Monitoring, Voter Education, Grassroots Lobbying, Grassroots Organization, Reproductive Rights, Reproductive Health, Family Planning, Historical Research, ISO Management..., Certified Lead Auditor, ISO Implementation, Quality Management, ANSI, Training Manuals, Business Process Mapping, Fundraising, Board of Director..., HTML, Dreamweaver, InDesign
Education
Towson University 1999 — 2003
BA
Westminster High School 1994 — 1998
Northrop Grumman Corporation August 2015 - Present
Under Armour August 2014 - May 2015
Under Armour July 2013 - August 2014
Prometric June 2013 - June 2013
Skills
Project Management, Team Leadership, User Experience Design, Axure RP, Adobe Creative Suite, User-centered Design, ETL, User Interface Design, Project Planning, SAP BW, SQL, PSP, Visual Analytics, Data Analysis, Agile & Waterfall..., Oracle PL/SQL..., Artificial Neural..., Case Studies, HTML, C++, Atlassian JIRA, Java, Web Applications, Dashboarding, Database Design, Web Design, Network Security, Database Administration, Windows, Microsoft Office, Windows 7, Operating Systems, Troubleshooting, XP, Computer Hardware, Access, Linux, Computer Repair, Oracle, Microsoft Excel, Network Administration, Windows Vista, Networking, Microsoft Word, PowerPoint, Software Installation, Mac OS X, JavaScript, Visio, JAD
Education
University of Maryland Baltimore County 2015 — 2016
Master’s Degree, Human-Centered Computing, 3.9 GPA
University of Maryland Baltimore County 2012 — 2014
Bachelor's Degree, Information Systems
AMIDEAST June 2009 - Present
Young Professionals in Foreign Policy January 2010 - September 2010
Young Professionals in Foreign Policy June 2009 - February 2010
GlobeWomen August 2003 - June 2009
Thomson Prometric August 2000 - January 2002
Prometric 2000 - 2002
Vector Marketing June 1996 - September 1997
Skills
French, International Relations, Arabic, Politics, Nonprofits, Foreign Policy, Leadership, Public Speaking, Program Management, Policy Analysis, Management, Training, Proposal Writing, International..., Event Management, Diplomacy
Education
The George Washington University 2014 — 2016
Master of International Policy and Practice, International Affairs
Middle East Institute 2008 — 2010
Arabic
University of Maryland - Robert H. Smith School of Business 1996 — 2000
BS, International Business
University of Maryland College Park 1996 — 2000
BA, French
Université Nice Sophia Antipolis 1998 — 1999
Advanced French for Foreigners, Business French
Prometric February 2015 - Present
Financial Health Strategies 2012 - February 2015
Blackboard July 2008 - January 2012
Wolpoff & Abramson July 2006 - July 2008
AOL June 1993 - July 2000
AOL June 1993 - July 2000
Skills
Strategic Planning, Team Building, Project Management, Process Improvement, Customer Service, Program Management, Operations Management, Public Speaking, Leadership, Negotiation, Microsoft Office, Change Management, Social Media, ITIL Certified, CRM, Strategy, Management, Training, Vendor Management, SaaS, Analysis
Education
University of Detroit Mercy
Bachelor of Science (BS), Marketing and Business Administration
Clincal Site Services April 2013 - July 2013
Prometric October 2012 - April 2013
Bank of America January 2004 - October 2012
Skills
SQL Server, SQL, Visio, C#, XML, LINQ, WCF, Web Services, Java, JavaScript, VBScript, VB.NET, VBA, Access, UML, Object Oriented Design, Design Patterns, Database Design, Application Architecture, Software Project..., T-SQL, jQuery, SSIS, ASP.NET MVC, JSON, MVC, Microsoft SQL Server, SharePoint, .NET, Databases, SOA, ASP.NET, Visual Studio, TFS, SDLC, Testing, PL/SQL, Data Warehousing, Software Development, ASP, Oracle, Requirements Analysis, Visual Basic, Agile Methodologies, Web Applications, Business Intelligence, Microsoft Technologies
Education
University of Delaware 2005 — 2008
MBA, Information Technology
University of Delaware 1999 — 2003
BSBA, Operations Management
Fallston
Fallston
Prometric March 2014 - Present
YMCA of Central Maryland January 2012 - Present
YMCA January 2012 - May 2012
The Finish Line October 2007 - October 2009
Skills
Time Management, Leadership, Training, Event Planning, Marketing, Team Leadership, Access, PowerPoint, Project Planning, Process Scheduler, Customer Service, Microsoft Excel, Social Networking, Microsoft Word, Teamwork, Public Speaking, Management, Sales, Highly personable, Persistency, Determination, Creativity, Business Planning, Persuasiveness, Friendliness, Easy to Talk to, Compliance, Open Minded, Quick Thinker, Work Ethic, Ethics, Customer Relations, Scheduling, Customer Follow-up, Appointment Scheduling, Persistence, Team Motivation, Morale, Computer Proficiency
Education
Towson University 2007 — 2012
Calvert Hall College High School 2003 — 2007
High School Diploma, 3.9
Towson University
Bachelor of Business Administration, Business Management
Booz Allen Hamilton April 2013 - Present
Towson University August 2012 - December 2012
SAIC May 2012 - August 2012
CCBC October 2008 - May 2012
Prometric May 2011 - February 2012
Skills
Windows Administration, Cyber Security, C++, Documentation, Network Security, Security, Linux, HTML, Cryptography, Android, Java, C, Number Theory, Metasploit, Shell Scripting, Computer Security, Software Documentation
Education
Towson University 2010 — 2012
BS, Computer Science And Minor in Mathematics
CCBC 2008 — 2010
associate of arts, general studies
Social Security Administration June 2010 - Present
Harford Community College June 2009 - June 2010
Prometric April 2008 - June 2009
Prometric May 2006 - March 2008
Thomson Prometric May 2001 - April 2006
Skills
Employee Relations, Operations Management, Retirement Benefits, Workers' Compensation..., HRIS Database Management, Train New Employees, Reporting Systems, Payroll, HRIS, Employee Benefits, Human Resources, New Hire Orientations, Deferred Compensation, Workforce Planning, FMLA, Training, Workers Compensation, PeopleSoft, Benefits Administration, Talent Acquisition, Talent Management, Onboarding, Applicant Tracking..., Organizational..., Retirement, Performance Management, Recruiting, Succession Planning, System Administration, Interviews, Ceridian, Employee Training, HR Policies, Policy, Personnel Management, Employee Engagement, Management, Sourcing, Administration, Employee Handbooks, Job Analysis
Education
Towson University 2001 — 2007
Bachelors, Human Resource Management
Harford Community College 1998 — 2001
Associates, Business Administration
Fresenius Medical Care December 2014 - Present
Cardinal Health June 2013 - November 2014
GE Healthcare October 2008 - June 2013
Stephen James Associates 2008 - October 2008
Prometric January 2008 - April 2008
Citigroup January 2007 - November 2007
Citigroup March 2001 - December 2006
Citigroup June 1998 - March 2001
Citigroup February 1994 - June 1998
Skills
Customer Relations, Coaching, B2B, Operations Management, Team Leadership, Account Retention, Performance Management, Strategic Planning, Consultative Selling, Sales Management, Account Management, New Business Development, P&L Management, Team Building, Negotiation, Solution Selling, Call Center, Sales Process, Direct Sales, Business Strategy, Forecasting, Recruiting, Leadership, Market Research, Income Statement, Marketing, Customer Service, Cross-functional Team..., Call Centers, Marketing Strategy, Selling, Executive Management, Contract Negotiation, Budgets, Human Resources, Sales, Training, Management, Strategy, Customer Retention, Cold Calling, Product Marketing, Sales Operations, Business Development, Start-ups, Salesforce.com, Medical Devices, Healthcare, Process Improvement, Time Management
Education
Towson University 1989 — 1993
Business, Management (BS Degree)
Fallston High School 1985 — 1989
Business
Mind Over Machines October 2014 - Present
Mindgrub April 2014 - September 2014
Booz Allen Hamilton July 2012 - April 2014
Prometric October 2008 - July 2012
Social Security Administration August 2007 - October 2008
Advertising.com June 2006 - August 2007
Skills
XML, SQL, Databases, PHP, C#, Program Management, TFS, Testing, Software Documentation, SDLC, Management, XSLT, Microsoft SQL Server, Requirements Analysis, Agile Methodologies, Software Development, Software Project..., .NET, HTML, Business Analysis, Project Management, ASP.NET, Visio, Scrum, CSS, Quality Assurance, Business Intelligence, Process Improvement, Integration, Web Development, Web Services, Data Analysis, Visual Studio, Vendor Management, Requirements Gathering, Business Strategy, Strategic Consulting, Brand Development, Brand Development..., Strategic Brand..., Strategy Execution, Operations Improvement, Management Consulting, Operational Strategy, Strategy Formulation, Technology Management, Technology Leadership, Strategic Technology..., Enterprise IT Strategy, Global IT Operations
Education
The University of South Dakota 2013 — 2016
Master of Business Administration (M.B.A.)
University of Maryland Baltimore County 2001 — 2005
Bachelor of Science, College of Engineering and Information Technology, Information Systems and Software Design
Villa Julie College 2000 — 2001
Biology/Chemistry
CARCHEX September 2014 - Present
Laureate Education March 2012 - June 2014
BD December 2003 - March 2012
Prometric January 2001 - December 2003
Advertising.com June 2000 - January 2001
RWD Technologies, Inc. June 1998 - June 2000
Skills
.NET, Java, JavaScript, Velocity Templates, C#, Microsoft SQL Server, Lotus Notes, Windows, IIS, Apache, Tomcat, Eclipse, Visual Studio, VSS, Photoshop, Captivate, Microsoft Office, RedDot, Sitecore, SharePoint, Programming, Web Development, Software, CSS, ASP, Velocity, Databases, Environments, HTML, ASP.NET, CMS, Dreamweaver, Integration, SDLC, Unix, MySQL
Education
Towson University 1997 — 1998
Bachelor of Science
Essex Community College 1993 — 1996
Northrop Grumman Corporation August 2012 - Present
Prometric May 2007 - August 2012
Wells Fargo Bank NA October 2006 - April 2007
Prometric 2000 - 2006
Bally Total Fitness 1998 - 2000
Skills
Software Quality Control, Functional Testing, Regression Testing, Integration Testing, SDLC, CMMI, Microsoft Team..., Quality Center, SQL, SharePoint, Requirements..., Continuous Improvement, Team Building, Test Planning, Test Cases, User Acceptance Testing, Team-oriented, Testing, Software Quality..., TFS, Web Services, System Testing, Defect Tracking, SoapUI, XML, Requirements Management, DB2, MS Project, PL/SQL, Manual Testing, Bug Tracking, Quality Assurance, QTP, Databases, Bugzilla, Test Management, Java, Software Project..., Requirements Gathering, Oracle, Agile Methodologies, Visio, Agile Testing, HP Quality Center, Black Box Testing, Scrum, LoadRunner, JIRA, Visual Basic, C#
Education
University of Baltimore
Bachelor of Science (B.S.), Information Systems and Technology Management
University of Baltimore
Prometric May 2008 - Present
Prometric September 2006 - May 2008
Thomson Peterson's June 2004 - September 2006
Peterson's June 2001 - September 2003
Skills
CRM, Program Management, Training, Project Management, Management, Data Analysis, Team Building, Testing, Business Process, Research, Financial Services, Account Management, Sales, Business Development, Strategic Planning
Education
Loyola University Maryland 2010 — 2013
Masters in Business Administration, International Business
University of Mary Washington 2002 — 2006
B.S. Business Administration, International Business Relations
University College Cork 2005 — 2005
N/A, International Business
Prometric 2006 - Present
Merkle March 2004 - March 2006
Harte-Hanks 1998 - 2004
Skills
Leadership, Testing, Budgets, Account Management, Management, Forecasting, Process Improvement, Program Management, Customer Service, Contract Management, Cross-functional Team..., Business Development, Project Management, CRM
Education
Towson University
Maryland Brand Management August 2014 - Present
DesignWorks NWA May 2005 - August 2014
APPRO CRIF Lending Solutions October 2010 - February 2012
Prometric June 2008 - July 2010
Skills
CSS, XML, Illustrator, Graphic Design, Project Management, Adobe Creative Suite, InDesign, Photoshop, C#, Business Analysis
Education
University of Arkansas 2004 — 2007
Journalism/Advertising
Springwell Senior Living December 2012 - Present
Symphony Manor Assisted Living and Memory Care July 2012 - December 2012
Pharmaderm March 2001 - December 2011
Prometric 1999 - 2001
PHH Arval 1992 - 1999
Skills
Negotiation, Customer Service, Sales Management, Customer Relations, Strategic Planning, Team Building, Microsoft Office, Business Planning, Problem Solving, Healthcare, Account Management, New Business Development, Contract Negotiation, Consultative Selling, Change Management, Pharmaceutical Sales, Territory, Sales Operations, Selling, Gastroenterology, Sales, Business Development, Management
Education
Towson University
bachelor of science, psychology
Prometric December 2012 - Present
Skills
SEC filings, Internal Controls, External Audit, Sarbanes-Oxley Act, GAAP, US GAAP, Auditing, Financial Accounting, CPA, Financial Reporting, Big 4, Internal Audit, Accounting, Revenue Recognition
Education
University of Maryland - Robert H. Smith School of Business 2003 — 2006
University of Maryland College Park 2003 — 2006
BS, Accounting
Unisys January 2011 - Present
Unisys January 2005 - December 2010
Prometric 2002 - 2005
Corvis 2001 - 2002
USinternetworking January 1999 - February 2001
RWD Technologies 1996 - 1999
US Naval Academy 1992 - 1996
USMC 1990 - 1992
Skills
Program Management, PMP, Integration, ITIL, Process Improvement, Cross-functional Team..., PMO, Management, Business Process..., CMMI, Strategy, Project Portfolio..., Requirements Analysis, Project Management, Software Project..., Business Intelligence, Process Engineering, SDLC, Enterprise Architecture, Vendor Management, IT Strategy, Resource Management, Business Process, IT Service Management, Outsourcing, IT Management, Six Sigma, Business Analysis, Governance, Enterprise Software, Business Transformation, Project Delivery, Cloud Computing, Business Process..., Management Consulting, Change Management, SaaS, SharePoint, CRM, Proposal Writing
Education
The Johns Hopkins University - Carey Business School 1995 — 1998
MS, Business
United States Naval Academy 1981 — 1985
Prometric October 2012 - Present
J Jill May 2006 - April 2012
Deerfield Press November 2006 - December 2006
Deerfield Press November 1996 - October 2003
American Legal Publishing Corporation January 1980 - October 1996
Skills
Retail, Mac, QuarkXPress, Apparel, Graphics, Adobe Acrobat, Illustrator, Layout, Photoshop
Education
University of Cincinnati 1990 — 1995
Associate, Communication Design
University of Cincinnati 1970 — 1973
Associate, General Studies
Prometric November 1999 - 2010
Skills
Customer Service, Program Management
Education
Temple University 1996 — 2000
Prometric March 2015 - Present
Mediasmith February 2012 - August 2012
DWA March 2010 - December 2010
Just Media Inc July 2006 - March 2010
Skills
Integrated Marketing, New Media, Strategy, Digital Marketing, Media Planning, Online Marketing, Budgets, Account Management, SEM, Email Marketing, Lead Generation, Online Advertising, Advertising, Digital Strategy, Negotiation, Social Media, Web Analytics, Digital Media, Social Media Marketing
Education
University of California, Berkeley 1993 — 1996
(private) August 2013 - Present
Allegis Group May 2011 - January 2013
Prometric March 2010 - March 2011
Advertising.com, A Division of AOL Networks March 2007 - April 2010
L-3 Communications 2002 - 2007
UnitedHealth Group 2002 - 2003
E.spire Communications 2000 - 2002
KPMG 1997 - 2000
Integrated Health Services 1994 - 1997
Skills
Active Directory, DHCP, DNS, Firewalls, Microsoft Office, Microsoft Exchange, Microsoft SQL Server, Network Administration, System Administration, Troubleshooting, Vendor Management, VPN, Backup Exec, BlueCoat Proxy, Cisco Routing &..., Cisco Wireless, Cisco Wireless..., CCNA, Dbase, F5, Finance/Acounting, Ghost Imaging, GIS, Helpdesk Lead/Mgr, iNET+ Certified, Infoblox, ISA Server, ITIL v3 Foundations..., Mac OS X, NET+ Certified, Netscout, Process Automation, Quality Auditing, SAN Storage Area Network, Security Management, Server 2008, Server 2012, SSL Certificates, Sympana Backup, Trainer, UPS, Video Conferencing, VMware, Windows 7, Wireshark, NAC Network Access..., CCENT, Information Technology, Cisco Routers, TMG
Education
University of Baltimore 2002 — 2005
BS, Applied Information Technology, Graduated
University of Baltimore 2001 — 2005
Bachelor of Science (B.S.), Applied Information Technology
Verizon Business March 2012 - Present
Verizon Business Security Solutions Business Unit 2004 - March 2012
Prometric 2002 - 2003
BCE Emergis 2001 - 2002
USinternetworking, Inc 2000 - 2001
USinternetworking, Inc 1998 - 2000
The Ryland Group 1996 - 1998
The Ryland Group 1992 - 1996
Skills
Process Improvement, Disaster Recovery, Testing, Business Analysis, Networking, Project Management, Vendor Management, Leadership, Cloud Computing, Integration, Enterprise Architecture, Program Management, Security, SaaS, IT Strategy, Data Center
Education
University of Maryland Baltimore County 1985 — 1988
BS, Computer Science
Prometric January 2008 - Present
Education
Temple University 1994 — 1999
BS, Computer Engineering
Prometric November 2013 - Present
Sisters of Charity Hospital/St. Joseph Campus January 2011 - Present
VA Western NY Healthcare System October 2009 - December 2010
Bryant and Stratton College November 2007 - December 2009
Erie 1 BOCES April 2004 - October 2009
Trocaire College January 2003 - May 2005
Erie County Medical Center June 2001 - January 2003
Eastern Niagara Hospital March 2000 - June 2001
Skills
Operating Room, Nursing, Nursing Management, Hospitals, Surgery, Healthcare, Pediatrics, Inpatient, Medical Terminology, Patient Safety, Healthcare Management, HIPAA
Education
University at Buffalo 1974 — 1978
BSN, Registered Nursing/Registered Nurse, 3.2
State University of New York
Bachelor of Science, Nursing
Prometric October 1999 - Present
Serra Health Services October 1997 - October 1999
Constellation Energy 1986 - 1997
Constellation Energy 1986 - 1997
Education
University of Baltimore 1987 — 1991
MBA, Information Technology
University of Maryland College Park 1981 — 1985
BS, Electrical Engineering
Calvert Hall College 1973 — 1977
Edanz Group Ltd April 2014 - Present
ARINC March 2011 - April 2014
Votenet Solutions April 2010 - January 2014
Prometric September 2010 - March 2011
VetCentric December 2003 - March 2010
VetCentric January 2002 - December 2003
VetCentric March 2000 - January 2002
Intermedia Communications October 1997 - March 2000
County of San Bernardino November 1994 - May 1997
Skills
SQL, HTML, Visio, Microsoft Office, Software, Windows Server, Quality Center, Windows 7, XP, Windows 2000, Testing Tools, Navision, Beyond Compare, Access, Requirements Analysis, SDLC, Microsoft SQL Server
Education
The University of Georgia 1989 — 1992
Masters, Public Administration
The University of Georgia 1985 — 1989
B.A, Political Science
Vanderweil Engineers 2014 - Present
CDM Smith 2008 - 2014
Prometric September 2002 - June 2008
Millipore May 2005 - August 2005
Skills
Technical Writing, Public Speaking, Project Management, CAD, Energy, Analysis, Proposal Writing, Mechanical Engineering, HVAC, Testing, Construction, Manufacturing, Troubleshooting, Engineering, AutoCAD, Project Planning, Entrepreneurship, Microsoft Excel, Program Management, Research, PowerPoint, Microsoft Word, Sustainability, Solidworks, Proposal Generation, Sustainable Design, Presentations
Education
Tufts University 2003 — 2008
BS & MS
University of Iowa 2001 — 2002
Senior Philosopher
Law office of Saller & Bishop 2015 - Present
T. Rowe Price January 2008 - October 2012
T. Rowe Price August 2004 - December 2007
Prometric February 2000 - May 2004
Skills
Securities, Broker Dealer..., SEC filings, FINRA Compliance, Estate Planning, Mutual Funds, Series 7, Series 63, Investment Management, 401k, Due Diligence, Bonds, Investments, Alternative Investments, Hedge Funds, Capital Markets
Education
Towson University
Bachelors
Anne Arundel County Board of Elections September 2014 - Present
Prometric April 1998 - November 2013
The Baltimore Sun October 1998 - January 2006
Maryland Gazette March 1992 - September 1998
Kerr Steamship Company January 1996 - January 1998
Mack Trucks Inc January 1990 - January 1996
Skills
Analysis, Competitive Analysis, Analytics, Qualitative Research, Research, Economics, Policy, Program Management, Survey Design, Strategic Partnerships, Vendor Management, Cost Control, Cost Management, Cost Reduction, Cost Benefit, Account Management, Business Analysis, Data Analysis, Budgets, Entrepreneurship, Microsoft Word, Writing, Forecasting, Hospitality, Inventory Management, Journalism, Logistics, Marketing, Training, Telecommunications, Call Centers, Human Resources, Project Management
Education
Towson University 1979 — 1980
MA, Political Science
University of Maryland Baltimore County 1977 — 1978
BA, History
University of Maryland Baltimore County 1973 — 1977
BA, Political Science
University of Maryland University College
Master of International Management
Sogeti USA November 1991 - November 2012
Software Architects November 1991 - November 2012
Prometric January 2012 - February 2012
NEC September 2009 - November 2010
Skills
Business Analysis, Requirements Analysis, CMMI, ITIL, BizTalk, SDLC, Agile Methodologies, Software Project...
Education
The University of Texas at Arlington 1985 — 1990
BS Info Sys, Computer information systems
Texas Tech University 1978 — 1979
BS Educ, Mathematics, Business
Exelis January 2013 - Present
Prometric September 2009 - December 2012
Constellation Energy June 2005 - April 2009
Constellation Energy February 2004 - March 2005
Mercy Medical Center, Baltimore, MD September 2002 - December 2003
Mercy Medical Center, Baltimore, MD March 2000 - September 2002
Skills
Troubleshooting, VMware, Visio, SharePoint, Microsoft Exchange, Windows Server, System Administration, Disaster Recovery, Software Documentation, Windows 7, Servers, VPN, SQL, Visual Basic
Education
Towson University 1998 — 2010
B.S. (underway), Computer Information Systems
Prometric September 2013 - Present
Prometric February 2010 - August 2013
Prometric January 2009 - February 2010
Prometric June 2008 - December 2008
Prometric January 2006 - June 2008
GE Healthcare March 2000 - October 2005
Datex-Ohmeda March 1998 - March 2000
Tricatt Industries, Inc 1996 - 1998
Pruitt Trucking, Inc. August 1994 - March 1996
University of Baltimore, Merrick School of Business July 1992 - August 1994
Education
University of Baltimore 1990 — 1991
MBA, Finance/International Business
Washington State University - College of Business and Economics 1986 — 1990
BA, International Business
Connections Academy June 2014 - Present
Courtyard by Marriott February 2013 - Present
Prometric August 2012 - February 2013
Educate Online November 2010 - July 2012
Sylvan Learning November 2009 - November 2010
TESSCO Technologies February 2001 - September 2009
US Airways November 2000 - August 2007
Skills
Sales, Customer Service, Customer Support, Customer Satisfaction, Call Center, E-Learning, Microsoft Office, Airlines, Wireless, Hospitality Industry, Call Centers, Salesforce.com, CRM, Management, Account Management, Team Building
Education
University of Baltimore
Bachelor of Science (BS), Business Administration/Marketing
National Board of Podiatric Medical Examiners January 2014 - Present
Prometric May 2007 - January 2014
Education
University of Baltimore School of Law 2015 — 2018
SHRM 2012 - Present
CoStar March 2011 - August 2012
Prometric July 2007 - February 2011
Prometric 2007 - 2011
The Share Group July 2006 - July 2007
National Wildlife Federation March 2003 - July 2006
National Wildlife Federation March 2003 - July 2006
ICT Group December 1999 - March 2003
PharmaKinetics September 1998 - December 1999
Bank of America September 1990 - September 1998
Skills
Fundraising, Customer Service, Team Building, Strategic Planning, Vendor Management, Training, Budgets, Public Speaking, Performance Management, Non-profits, Program Management, Leadership, Direct Marketing, Project Management, Management, Social Media, Team Leadership, Leadership Development, Coaching, Recruiting, Call Centers, CRM
Education
University of Phoenix 2008 — 2010
Bachelor of Science, Business Management, 3.5
Baltimore City College
Towson University
Washington Suburban Sanitary Commission 2010 - Present
FTI Consulting 2006 - 2009
Prometric 1999 - 2006
Skills
Disaster Recovery, Servers, Data Center, Troubleshooting, Software Documentation, Microsoft SQL Server, Networking, Information Technology, Unix, Databases, Active Directory, Business Analysis, Analysis, SQL, Windows Server, NetApp, Testing, Technical Support, Virtualization, System Administration, SharePoint, Enterprise Storage, Backup Exec, Enterprise Architecture, IT Management, ITIL, Hardware Support, Microsoft Exchange, Citrix, VoIP, EMC Networker, Storage Management, Data Warehousing, Network Security, Visio, Software Implementation, IT Operations, Legato Networker, Enterprise Backup, Help Desk Support, Legacy Systems, Backup & Restore, Tape Libraries, Tape Management, IBI Webfocus, Crystal Reports
Education
The Community College of Baltimore County
Associates, General Studies
University of Maryland University College
Bachelors, Computer Networks and Security
Constellation June 2012 - August 2014
Constellation June 2011 - June 2012
Constellation January 2010 - June 2011
Apex Systems October 2008 - October 2009
Paragon Technology Group June 2008 - September 2008
Apex Systems July 2007 - May 2008
Prometric November 2001 - July 2007
Skills
Business Analysis, Elicitation, Requirements Gathering, Requirements Analysis, Business Process, Process Modeling, Data Analysis, Documentations, Training, Testing, Visio, Microsoft Excel, SharePoint, SDLC, PMO, Integration, Problem Solving, Documentation
Education
The Johns Hopkins University 2002 — 2005
Master of Science, Information Systems and Technology
University of Maryland College Park 1995 — 1999
Bachelor's Degree, Information Technology
Fortris LLC May 2014 - April 2015
Prometric March 2012 - December 2012
Prometric March 2011 - March 2012
Prometric November 2009 - March 2011
Prometric June 2002 - November 2009
T. Rowe Price January 2001 - November 2001
Campbell and Company May 1999 - December 2000
BT Alex Brown December 1996 - December 1998
CSX Technology November 1988 - December 1996
BlueCross BlueShield of Maryland February 1986 - November 1988
Skills
Requirements Analysis, SDLC, Management, Program Management, Business Analysis, Project Management, Process Improvement, Testing, Leadership, Agile Methodologies, Integration, Quality Assurance, Software Project..., Vendor Management, Software Development, Cross-functional Team..., Enterprise Architecture, Strategy, Enterprise Software
Education
University of Maryland Baltimore County
Bachelor of Science (BS), Information Systems Management, Graduated with honors: Cum Laude
Securian Financial Group June 2015 - Present
REshopp LLC April 2015 - Present
Ameriprise Financial Services, Inc. June 2011 - December 2014
Avon January 2011 - January 2012
Blue Cross Blue Shield of Minnesota January 2011 - June 2011
Prometric October 2008 - January 2010
AT&T Mobility 2007 - 2009
Skills
Networking, Leadership, Creative Problem Solving, PowerPoint, Graphic Design, Customer Service, Project Management, Communication, Creativity, Adobe Design Programs, Lean Thinking, Soldering, Series 7, Series 63, Microsoft Office, Financial Services, Team Building, Fashion, Personal Shopping, Image Consulting, Wardrobe Analysis
Education
The Art Institutes International-Minnesota 2013 — 2015
Graphic Design
Hyde Park Career Academy 1993 — 1997
DCTC
NBOME July 2012 - Present
Excelsior College 2010 - July 2012
Prometric 2008 - 2010
Data Recognition Corporation 2006 - 2008
Skills
Psychometrics, Item Response Theory, Visual Basic, Data Analysis, Educational Assessment, Statistics, R, Statistical Modeling, Quantitative Research, Research Design, SAS, Structural Equation..., SPSS, Factor Analysis, Survey Research, Educational Research, Quantitative Analytics, Program Evaluation, Experimental Design, Qualitative Research, Logistic Regression, SAS programming
Education
University of California, Riverside 1995 — 2000
PhD, Social/Personality Psychology
Prometric February 2013 - Present
Prometric January 2008 - February 2013
UBS Investment Bank August 2006 - August 2007
Skills
Process Improvement, Project Planning, Business Analysis, Business Process..., Requirements Gathering, Contract Management, CRM, Salesforce.com, Team Management, Financial Reporting, Contract Negotiation, Risk Management
Education
Mountbatten Internship Program 2006 — 2007
Certificate, International Business Practice
University of Mary Washington 2002 — 2006
BS, Business Administration
VINFEN November 2014 - Present
Xerox December 2013 - June 2014
Schmoozer's Job Network May 2013 - 2014
Prometric June 2012 - April 2013
Bel-Air Manor June 2010 - January 2011
H & R Block January 2009 - April 2010
Travelers October 2006 - December 2008
United HealthCare, Hartford, CT October 2002 - September 2006
UnitedHealthcare September 1999 - October 2002
Skills
Customer Service, Office Management, Management, Supervisory Experience, Group Insurance, Rate Pricing, Tax Compliance, Office Administrator, Analyzing, Employee benefits Group, Interviewing Skills, Tax Preparation, Benefits Administration, Affordable Care Act, Medicaid Managed Care, Vendor Management, Staff Development, Policies & procedures, Team Building, Issue Resolution, Caseload Management, Banking, Staff Supervision, Representative Payee...
Education
University of Saint Joseph 2005 — 2006
Master's Degree, Business Administration and Management, General, 3.8
Georgiqan Court University 1990 — 1993
Bachelor's Degree, Business Administration and Management, General, 3.0
The University of Connecticut School of Business 2010 — 2011
Certificate, Long Term HealthCare Administration
UnitedHealth Group August 2014 - Present
Prometric May 2013 - August 2014
University of Phoenix, Inc September 2009 - July 2012
Triple S Management Corporation / Medicare Part B August 2005 - February 2009
TRIPLE S, INC/Medicare Parts B Contracted Carrier January 2002 - July 2005
Triple S Inc. Medicare Part B Contracted Carrier January 1998 - January 2002
Triple S. Inc Medicare Part B Contracted Carrier July 1998 - December 2001
Skills
Customer Service, Student Affairs, Change Management, Employee Relations, Staff Development, Higher Education, Research, Teaching, ASP.NET, Business Development, PowerPoint, Office Administration, Editing, Time Management, Coaching, Training, Organizational..., Team Building, Interviews, Policy, Recruiting, Leadership, Healthcare, Community Outreach, Program Management, Management, Microsoft Office
Education
University of Phoenix 2010 — 2012
MBA
Universidad Metropolitana 1997 — 2002
BBA, Information Systems
Prometric 2006 - 2012
Prometric 2002 - 2006
Prometric 1999 - 2002
Skills
Project Planning, Project Portfolio..., Metrics Analysis, Vendor Management, Program Management, Product Management, Knowledge Management, SDLC, Business Analysis, Process Improvement, Business Process, Cross-functional Team..., SaaS, Business Process..., Integration, Management, Software Documentation, Change Management, Project Management, Quality Assurance, Testing, Team Building, Scrum, Analysis, Requirements Analysis, User Acceptance Testing, Strategy, Test Cases, Software Project..., Telecommunications
Education
Temple University
B.A.
Prometric 2013 - Present
University of Kansas January 2011 - Present
Baker University 1998 - 2005
Lawrence USD 497 1984 - 1985
Jordan Public Schools, Sandy, UT 1981 - 1984
Shawnee Mission School District 1978 - 1981
Skills
Higher Education, Classroom Instruction, Teaching, Curriculum Development, Curriculum Design, Instructional Design, Public Speaking, Group Instruction, Youth Leadership, Youth Advocacy, Youth Mentoring, Literacy, Educational Technology, Editing, PowerPoint, Program Development, Community Outreach, Special Education
Education
University of Kansas 2003 — 2010
Ph.D., Curriculum and Instruction (Literacy)
University of Kansas
Ph.D., Curriculum and Instruction (Literacy)
Prometric November 2001 - October 2013
Prometric December 2012 - September 2013
Prometric March 2009 - December 2012
Prometric March 2005 - February 2009
Prometric November 2001 - March 2005
Skills
JavaScript, CSS, Dreamweaver, HTML, Software Development, User Experience, User Interface, User Interface Design, Visual Studio, Web Applications, Web Design, Web Development, Web Services, XHTML, XML, SDLC, Software Documentation, Process Improvement
Education
TESST College of Technology-Baltimore 1999 — 2000
Computer Programming/Programmer, General
Easton High School 1984 — 1988
American Residential Services August 2013 - Present
The Home Depot October 2012 - July 2013
Royal Farms 2011 - July 2012
Prometric June 2010 - April 2011
PetSmart May 2008 - September 2010
Skills
excellent customer..., fast learner, independent thinker, great people skills, hard worker, Supervisory Skills, power point, outlook express, Microsoft Office, Drawing, Photoshop, dreamweaver, illustrator, after effects, indesign, maya, final cut pro, Flash, Creative Writing, Image Editing, Digital Photography, Photo Editing, Leadership, Teamwork, Customer Service, Mac, Adobe Acrobat
Education
University of Maryland Baltimore County 2008 — 2010
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects, 3.3
Community College of Baltimore County (CCBC)Catonsville 2006 — 2008
Associates, General Studies
Prometric September 2014 - Present
Techalloy September 2012 - April 2014
HP March 2012 - July 2012
Education
University of Maryland Baltimore County 2009 — 2011
Bachelor's degree, Accounting and Finance
RedZone Technologies August 2013 - Present
Prometric April 2013 - August 2013
University of Maryland Baltimore County February 2013 - May 2013
Domino's Pizza June 2012 - October 2012
Lockheed Martin June 2008 - August 2008
Skills
PowerPoint, Microsoft Excel, Data Entry, OS X, Windows, Leadership, Team Leadership, HTML, Access, Windows Vista, Technical Support, Java, Programming
Education
University of Maryland Baltimore County 2009 — 2013
BS, Information Systems
Prometric June 2015 - Present
Skills
providing a superior..., performing front and..., Using All recent..., Multitasking, Customer Service, Management, Customer Satisfaction, Time Management, Data Entry, Telephone Skills, Cashiering, Customer Experience, Phone Etiquette, Microsoft Office, Outlook, Teamwork
Education
Towson University 2008 — 2012
Bachelor of Science (B.S.), Psychology
The Community College of Baltimore County 2006 — 2008
Associate of Arts (A.A.), General Studies
Prometric November 2009 - June 2012
Skills
Python, Microsoft Excel, Visual Basic, Spanish, Chinese, Chinese culture, Economics, Econometrics, SAS Certified Base..., Statistics, Solo Piano, Writing, Krav Maga, Creative Writing
Education
The George Washington University Law School 2012 — 2015
University of Chicago 2005 — 2009
Bachelor's degree, Economics
Prometric October 2014 - Present
Swingtime Ballroom January 2014 - Present
Center Stage Baltimore January 2010 - June 2014
Independent 2009 - 2014
Arthur Murray Franchised Dance Studio 2005 - 2009
Bill Bateman's Bistro 2002 - 2007
Skills
Ballroom Dance, Microsoft Office, Customer Service, Microsoft Visual Studio..., ASP.NET MVC, Microsoft SQL Server, T-SQL
Education
Towson University 2009 — 2013
Master of Science (M.S.), Applied Information Technology
Towson University 2009 — 2013
Post Baccalaureate Certificate, Database Management Systems
Towson University 2000 — 2004
Bachelor's Degree, Theatre/Theater
Vertis Communications June 2008 - Present
Prometric October 2005 - June 2008
Aether Systems November 2001 - April 2005
Education
Towson University
Bachelor of Science (B.S.), Accounting
Prometric
Skills
Active Directory, Windows Server, Troubleshooting, ITIL, SQL, Microsoft SQL Server, IT Service Management, SDLC, Windows 7, Vendor Management, Technical Support, Business Analysis, Requirements Analysis, SharePoint, Program Management, Process Improvement, Service Delivery, Project Management, Testing, Windows XP
Education
Towson University
Prometric December 2012 - Present
Xerox March 2011 - November 2012
Skills
Microsoft Office, Customer Service, Project Management, Leadership, Team Leadership, Training, Team Building, Process Improvement, Program Management, Change Management
Education
University of Baltimore 2009 — 2012
Bachelor’s Degree, Accounting and Finance, 3.8
NCO Financial Systems February 2011 - Present
Wells Fargo Home Mortgage January 2010 - October 2010
Prometric May 2007 - October 2009
Skills
Microsoft Basic
Education
University of Connecticut 1975 — 1981
Bachelor of Arts (BA), English Language and Literature, General
CMSI May 2014 - Present
Prometric February 2013 - September 2013
University of Maryland Baltimore County September 2010 - February 2013
Skills
JavaScript, Java, PHP, CSS, Windows 7, HTML, MySQL, OS X, Linux, SQL, Python, Visio
Education
University of Maryland Baltimore County 2009 — 2013
Bachelor's degree, Information Technology
Deutsche Asset Management June 2005 - Present
IKEA Group October 2000 - June 2005
Creditrust September 1999 - May 2000
Prometric April 1998 - September 1999
Skills
Business Analysis, Keen Listener, Written & Oral..., Skilled Relationship..., Process Improvement, Application Development, Change Management, Project Planning, Management, User Acceptance Testing, Test Scripts, Test Cases, Solution Development, Operations Management, Data Analysis, Procedure Manuals, Business Continuity..., JIRA, Remedy Ticketing System, Avaya IP Telephony, Team Building, Task-oriented
Education
Towson University 1984 — 1990
Bachelor of Science (B.S.), Marketing
Prometric August 2011 - Present
Skills
XML, HTML 5, JavaScript, VBScript
Education
Towson University 2009 — 2011
BS, Computer and Information Sciences, General
Prometric August 2013 - Present
Randstad Technologies US January 2013 - August 2013
The University of Texas at Austin January 2010 - August 2010
Skills
Traditional Animation, Computer Animation, Video Production, Video Editing, Computer Hardware, Computer Proficiency, Video Game Production, Creative Writing
Education
The University of Texas at Austin 2008 — 2013
Bachelor's Degree, Business/Corporate Communications