Providian Financial
Industry: Company
DescriptionProvidian Financial Corporation was one of the leading credit card issuers in the United States when it was sold to Washington Mutual for approximately US$6.5 billion in October 2005. Providian was headquartered in San Francisco, California, and had more than 10 million card holders at the time of its sale. Headquarters: San Francisco, California, United States Parent organization: JPMorgan Chase (2008–) Founded: 1984 Number of employees: 3,500 Key person: Joseph Saunders
Providian Financial List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Providian Financial. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Providian Financial Salaries. You can even request information on how much does Providian Financial pay if you want to. Learn about salaries, pros and cons of working for Providian Financial directly from the past employees.
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1,207 Providian Financial employees in database. Find out everything there's to know about Providian Financial employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Providian Financial Employees
Symantec September 2010 - Present
eBay July 2010 - March 2011
JPMorgan Chase June 2009 - 2009
Washington Mutual Card Services 1998 - 2009
Providian Financial 1998 - 2007
WaMu 1995 - 1998
Skills
Vendor Management, Business Analysis, Management, Enterprise Software, SDLC, Program Management, Strategy, Project Management, Leadership, Integration, Process Improvement
Education
California State University-Northridge 1991 — 1998
GreatWest Realty March 2014 - Present
Real Living GreatWest Real Estate 1991 - Present
ChoiceOne Funding January 1993 - Present
GreatWest Property Management January 2009 - Present
Prudential Ca Realty March 1997 - March 2002
Providian Financial July 1986 - December 1989
Skills
Real Estate, Property Management, Sellers, Relocation, REO, Foreclosures, First Time Home Buyers, Residential Homes, Mortgage Lending, Investment Properties
Education
California State University-Hayward - School of Business and Economics 1985 — 1986
B.S., Finance
Pasadena City College 1978 — 1980
AA, Finance
Chevron August 2012 - Present
Safeway 2005 - August 2012
Providian Financial 2001 - 2005
R Systems 2000 - 2001
HCL Technologies 1996 - 2000
Skills
Business Architecture, Enterprise Architecture, IT Strategy, Business Analysis, Business Transformation, Integration, Business Management, Program Management, Solution Architecture, Architecture, Process Improvement, Strategic Planning, Business Process, Business Strategy, IT Management, SDLC, Software Development, Software Project..., Strategy Development, Analysis, Team Leadership, Business Process..., Requirements Analysis, Application Development, Business Process Design, SQL, SOA, Banking, Project Portfolio..., Team Management, Mobile Technology, Strategy, Retail, HR Transformation, CRM, Energy, Agile Methodologies, Enterprise Software, Cloud Computing, Management, Retail Technology, Strategic HR, Application Portfolio..., Enterprise Portfolio..., Project Management, Governance, Leadership, Business Intelligence, Vendor Management, Project Planning
Education
California State University-East Bay 2004 — 2007
MBA, E-Business & Management
National Institute of Technology Kurukshetra 1992 — 1996
BTech, Electrical Engineering
St.Gabriels Acadmey 1980 — 1992
High School, Electrical and Electronics Engineering
Independent Banking Professional January 2003 - Present
Citigroup April 2000 - August 2002
Citigroup July 1997 - April 2000
Providian Financial January 1995 - June 1997
Independent Banking Professional June 1992 - December 1994
Providian Financial June 1985 - May 1992
Wells Fargo Bank October 1981 - June 1985
Citibank, N.A. June 1979 - August 1981
Skills
Business Economics, Marketing Strategy, Risk Management, Research, Credit Analysis, Operational Planning, Legal and Regulatory..., Banking, Change Management, Business Analysis, Financial Analysis, Credit Cards, Operations Management, Management, Cards, Due Diligence, Project Planning, Program Management, Strategic Planning, Credit Risk, Portfolio Management, Investments, Mergers & Acquisitions, Marketing, Financial Risk, Financial Services, Fraud, Retail Banking, Analysis, Auditing, Financial Modeling, Finance, Leadership, Product Development, Credit, Process Improvement, New Business Development
Education
University of California, Los Angeles 1977 — 1978
M.S., Operations Research (Course Work Completed)
California State University-Los Angeles 1973 — 1976
B.S., Quantitative Business and Economics
Lending Club February 2013 - Present
Charles Schwab May 2012 - February 2013
Wells Fargo February 2010 - March 2012
American Select Investments January 2009 - October 2009
Washington Mutual Card Services June 2004 - June 2008
Providian Financial January 2003 - June 2004
Skills
Credit Cards, Call Center, Financial Services, Credit, Analytics, Banking, Risk Management, Business Requirements, Credit Risk, Vendor Management, Analysis, Call Centers, Financial Risk, Forecasting, Process Improvement, Microsoft SQL Server, Data Analysis, Business Process, Access, Management, Program Management, Leadership, SQL, Portfolio Management, Oracle
Education
California State University-East Bay 1995 — 1998
BS, Business Administration / Finance
Kaiser Permanente October 2011 - Present
Genworth Financial Wealth Management February 2011 - September 2011
Wells Fargo Bank October 2009 - January 2011
JPMorgan Chase October 2008 - July 2009
Washington Mutual Card Services September 2006 - October 2008
Providian Financial November 2000 - May 2001
Providian Financial November 1999 - November 2000
Providian Financial June 1998 - November 1999
Providian Financial June 1995 - June 1998
Providian Financial June 1994 - June 1995
Education
California State University-East Bay 2009 — 2009
Certificate, Human Resources Management
California State University-Hayward 2004 — 2006
BS Psychology with Industrial/Organizational Psychology Option, Psychology
Blu Homes July 2013 - September 2013
Central Garden and Pet August 2011 - April 2013
Nurserymen's Exchange July 2007 - August 2010
Kimberly-Clark Corporation March 2005 - June 2007
FUNimation Productions Ltd. July 2004 - February 2005
Providian Financial June 1998 - July 2002
Skills
Marketing Analytics, Cross-functional Team..., Analytics, E-commerce, Business Planning
Education
Carnegie Mellon University - Tepper School of Business 2002 — 2004
MBA, Marketing
University of California, Berkeley 1994 — 1998
BA, Economics
Admirals Bank November 2014 - Present
Self-Help Credit Union 2011 - 2013
State Farm Insurance 2006 - 2010
JPMorgan Chase 2005 - 2006
Aflac 2004 - 2006
United Home Mortgage 2004 - 2004
Providian Financial 1998 - 2003
Skills
Bilingual..., Claim, Liability, Insurance, Personal Injury, Accident, Property Damage, Negotiation, Customer Service, Process Improvement, Financial Analysis, Microsoft Excel, Finance, Banking, Management, Underwriting, Training
Education
Cal State Hayward 1996 — 1998
B.S., Business Administration
DVC 1995 — 1996
Business Administration and Management, General
Ygnacio Valley H.S. 1987 — 1990
Graduate
Robert Half International October 2010 - April 2015
PMI Mortgage Insurance Co. December 2003 - January 2009
Providian Financial August 1987 - August 2003
Skills
Customer Service, Performance Management, Vendor Management, Cross-functional Team..., Management, Training, Leadership, Outlook, Call Centers
Education
California State University-East Bay 1991 — 1994
BA, Human Development
Las Positas College 1988 — 1990
AA, Business Administration
PointPredictive Inc. 2014 - Present
BasePoint Analytics July 2004 - January 2012
First American CoreLogic June 2009 - August 2011
Fair Isaac Corporation 2001 - 2004
HNC Software 1999 - 2003
Wells Fargo April 1997 - May 1999
Providian Financial February 1990 - April 1997
Skills
Fraud Detection..., Fraud Detection..., Fraud Reduction..., Fraud, Analytics, Credit Cards, Mortgage, Cards, Fraud Detection, Mortgage Lending, Strategy, Financial Services, Banking, Retail Banking, Mortgage Fraud, Mortgage Analytics, Predictive Analytics, Credit Risk, Business Analytics, Professional Services, Debit Cards, Product Management, Portfolio Management, Leadership, Management Consulting, Risk Management, Program Management, Executive Management, Management, Predictive Modeling, Financial Risk, Loans, Integration, Consulting, AML, Payments, Big Data, SaaS, Strategic Partnerships, Credit, Enterprise Software, Statistical Modeling
Education
California State University-Hayward - School of Business and Economics 1995 — 1997
MBA, Computer Science
St. Mary's College of California 1984 — 1988
BA, Liberal Arts
Visa March 2015 - Present
Accenture March 2010 - March 2015
WaMu Card Services 2005 - 2009
Nexxo Financial Corporation 2004 - 2005
Irwin Home Equity 2003 - 2004
Providian Financial 1998 - 2003
Skills
Business Analysis, Process Improvement, Visio, Access, Risk Management, Credit Cards, Program Management, Project Management, Vendor Management, Management, CRM, Strategy, Requirements Gathering, Cross-functional Team..., Data Analysis, Quality Assurance, Marketing, Operations Management, Business Process, Analysis, Analytics, Leadership, Six Sigma, Business Process..., Database Marketing, Segmentation, Marketing Operations, SDLC, Management Consulting, PMO, Outsourcing, Product Management, Change Management, Process Engineering, Integration, Team Leadership, Call Centers, Business Intelligence, Business Transformation, Marketing Management, Requirements Analysis, Resource Management, Team Management, Customer Experience, Business Analytics, Data Warehousing, Project Portfolio..., E-commerce, Campaign Management
Education
California State University-Hayward 2001 — 2003
Chabot College
Writing Jim March 2011 - Present
Robert Half Technology May 2010 - November 2010
Westaff September 2005 - March 2007
Westaff April 2003 - September 2005
Providian Financial March 2000 - April 2002
Kaiser Permanente IT June 1997 - March 2000
Kaiser Permanente 1997 - 2000
Skills
Copywriting, Copy Editing, Editing, Blogging, Web Content, Content Development, Marketing, Training, Newsletters, Feature Articles, Social Networking, Social Media, Technical Writing, Leadership, Content Strategy, Management, Brochures, Software Documentation, Social Media Marketing, Email Marketing, Manuals, Creative Writing, Start-ups, Corporate Communications, WordPress, Quality Assurance, Website Development, Online Advertising, Advertising, Public Speaking, Nonprofits, Team Leadership, Small Business, Online Marketing, Publications, Fundraising, SDLC, Marketing Communications, Entrepreneurship, Press Releases, SEO, Public Relations, CMS, Google Analytics, Facebook, Scuba Diving, Media Relations, Feature Writing
Education
Penn Foster Career School 2010 — 2011
Career Diploma, Freelance Writing
California State University-East Bay 1988 — 1991
Bachelor's Degree, Sociology
Tegile Systems September 2014 - Present
Marketo October 2013 - September 2014
Skyhigh Networks May 2013 - September 2013
Aruba Networks June 2011 - May 2013
Symantec July 2008 - June 2011
iRise January 2005 - July 2008
PeopleSoft August 2000 - January 2005
Providian Financial February 1999 - August 2000
Skills
Enterprise Software, SaaS, Solution Selling, Demand Generation, Salesforce.com, Data Center, Sales Management, Sales Enablement, Security, Lead Generation, Cross-functional Team..., Cloud Computing, Sales Operations, Storage, Cold Calling, CRM, Marketing, Sales Process, Sales, New Business Development, Business Development, Mobile Devices, Leadership, Strategic Partnerships, Sword Fighting, Trees, Direct Sales, Professional Services, Business Alliances, Networking, Pencil, Outsourcing, Skydiving, Bowling, Driving License, Team Management, Management, Channel Partners, Training, Software Industry, Go-to-market Strategy, Managed Services, Product Marketing, Start-ups, Strategy, Unified Communications, Account Management, Product Management, Competitive Analysis
Education
California State University-East Bay 1993 — 1997
BA, Chemistry
Peta Gimnazija 1988 — 1991
College of DuPage September 2015 - Present
Affordable Quality Writing January 2003 - Present
American Public University System March 2011 - April 2015
University of Phoenix August 2005 - August 2014
St. Charles Community College August 2011 - December 2012
St. Louis Community College February 2005 - December 2007
Providian Financial February 1997 - February 2003
Skills
Adult Education, Distance Learning, E-Learning, Higher Education, Curriculum Development, Career Counseling, Teaching, Organizational..., Training, Public Speaking, Classroom, Instructional Design, Curriculum Design, Project Management, Educational Technology, Leadership Development, Learning Management, PowerPoint, Management, Research, Coaching, Leadership, Staff Development, Student Affairs, Blogging, Instructional Technology, Workshop Facilitation, Career Development, University Teaching, Teaching Adults, Program Development, Resume Writing, Policy, Blended Learning, Admissions, Courses, College Teaching, Technology Needs..., Student Development, Academic Advising, Critical Thinking, Instructor-led Training, Faculty Development, Conflict Resolution, Campus, Academic Administration, Educational Leadership, Academia, Teacher Training, Program Evaluation
Education
Capella University 2007 — 2010
Ph.D., Adult Education, 4.0
Capella University 2004 — 2005
Certificate, Training & Performance Improvement, 4.0
Capella University 2002 — 2004
Master of Science, Education, Adult Education, 4.0
University of Phoenix 1998 — 2000
MBA, Master of Business Administration, 3.87
Lindenwood University 1985 — 1987
Bachelor of Science, Business Administration
GE Global Research August 2013 - Present
Chegg Inc. August 2012 - August 2013
Johnson & Johnson September 2010 - August 2012
Google June 2010 - September 2010
Johnson & Johnson September 2008 - July 2009
Consultant-Various Assignments 2006 - 2008
Enterpulse 2005 - 2006
Annams Systems Corporation October 1999 - May 2005
Providian Financial 1997 - 1999
Skills
Talent Management, Human Resources, Recruiting, Applicant Tracking..., Talent Acquisition, Digital, Social Media, Social Networking, IT Recruitment, Social Media Marketing, Recruitment Training, Technical Recruiting
Education
California State University, East Bay
BS, Business Administration
Pacific Gas and Electric Company July 2015 - Present
Pacific Gas & Electric January 2006 - Present
International Collegiate Business Strategy Competition January 2014 - May 2014
Pacific Gas and Electric Company July 2012 - December 2012
Bank of America January 2003 - June 2004
Providian Financial January 2001 - January 2002
Staples January 2000 - January 2001
jcpenney January 1999 - January 2000
Skills
Data Analysis, Technical Management, Credit Analysis, SAP, Financial Analysis, Business Analysis, Financial Modeling, Finance, Economics
Education
California State University-Sacramento 2012 — 2014
Master of Business Administration (MBA), Finance
California State University-Sacramento 2005 — 2008
Bachelor's Degree, Economics
Sacramento City College 2002 — 2004
Associate of Arts (AA), Social Sciences
Wells Fargo April 2014 - Present
Food Bank of Contra Costa and Solano April 2008 - Present
Wells Fargo September 2012 - April 2014
Wells Fargo April 2006 - September 2012
Marketing Drive (now Rivet San Francisco) November 2004 - February 2006
Providian Financial 2000 - 2002
Providian Financial 1998 - 2000
Paragon Cable 1992 - 1995
Skills
Integrated Marketing, Marketing and Sales..., Direct Marketing, Product Marketing, Marketing Strategy, Marketing Communications, Strategic Partnerships, Account Management, Marketing, Brand Development, Cross-functional Team..., Business Strategy, Analytics, Digital Marketing, Program Management, Sales, Segmentation, Lead Generation, Digital Strategy
Education
California State University-East Bay
Master of Business Administration (M.B.A.), Marketing
Harvard Business School
University of California, San Diego
BA, Communications/Visual Arts
Medallion Bank December 2003 - Present
Providian Financial 1990 - October 2002
Diversified Collections Services October 1987 - April 1990
Skills
Microsoft Office, Notary Public, Training & Development, Office Administration, Supervisory Skills, Discretion, Confidentiality, Customer Service, Program Management, Loans, Leadership
Education
California State University-East Bay 1995 — 1998
Sociology, Sociology and Business
Ohlone College 1993 — 1995
General
Elance-oDesk July 2014 - Present
oDesk November 2012 - Present
Arvato Finance Services Ltd March 2010 - October 2012
JPMorgan Chase/Washington Mutual 2004 - 2009
Providian Financial 2002 - 2003
Providian Financial 1999 - 2002
Providian Financial 1997 - 1999
Skills
Accounts Receivable, Customer Service, Credit, Outlook, Microsoft Excel, Process Improvement, Pivot Tables, Account Reconciliation, Credit Cards, Invoicing, Data Entry, Microsoft Office, Microsoft Word, Accounts Payable, Teamwork, Training, Quality Assurance, Accounting, Call Centers, Customer Satisfaction
Education
California State University-Hayward 1996 — 2000
BA, Psychology
eHealth Inc February 2013 - Present
New York Life Insurance Company October 2010 - February 2013
La-Z-Boy Furniture Galleries May 2005 - July 2010
HealthCareServices, Inc. February 2002 - April 2005
Providian Financial August 1999 - August 2002
Skills
Financial Analysis, Public Relations, Mass Media..., Insurance, Long Term Care, Sales Management, Account Management, Customer Service
Education
CSU Sacramento 1986 — 1990
BS, Communication Studies
Consumnes River College 1984 — 1986
Associates, Communications
Home Procurement SpecialistPacific Gas and Electric CompanyJuly 2010 - November 2010
Experience Unlimited February 2010 - June 2010
Robert Half International November 2009 - January 2010
Experience Unlimited August 2008 - November 2009
Washington Mutual 2005 - 2008
Providian Financial 1999 - 2005
Vanstar 1991 - 1999
ComputerLand 1984 - 1991
Skills
Purchasing, Contract Management, Negotiation, Contract Negotiation, Supply Chain Management, Project Planning, Performance Management, Customer Service, Management, Process Improvement, Procurement, Analytical Skills, Technical Support, Vendor Management, Change Management, E-procurement, Strategic Sourcing, Mergers, Strategic Planning, Cross-functional Team..., Team Building, Budgets, Leadership, Telecommunications, Hardware, Sourcing, Problem Solving, Inventory Management, Project Management, Savings, Program Management, Software, Database Administration, Operations Management, System Administration, eSourcing, Systems Analysis, Software Documentation, ERP, Team Leadership, Training, Business Strategy, Visio, Account Management, Business Analysis, Forecasting, Risk Management, Team Management, RFP, Coaching
Education
California State University-Sacramento
Business Management
Diablo Valley College
AA, Business Management
Southern Nevada Health District February 2003 - Present
Southern Nevada Health District October 1998 - 2003
Providian Financial May 1994 - July 1998
Eddie Bauer January 1990 - May 1994
Musicland/SamGoody 1988 - 1990
Skills
Health Promotion, Public Health, Nutrition, Prevention, Program Management, Health Education, Program Development, Community Outreach, Nonprofits, Cultural Competency, Wellness, Community Health, Teaching, Grants, Customer Service, Policy, Diabetes, Case Managment, Program Evaluation, Health Equity, Clinical Research, Plannning, Public Speaking
Education
UNLV 2000 — 2002
MEd, Health Promotion, Counseling
Cal State Hayward 1987 — 1991
BA, Liberal Arts, Social Science Concentration
Orchard Hospital June 2014 - Present
Fremont Rideout Hospital February 2014 - Present
Sutter County Health and Human Services July 2012 - February 2013
Community Medical Centers, Inc. October 2006 - August 2009
H & R Block 2004 - 2006
Washington Mutual Card Services January 2002 - December 2003
Providian Financial October 2000 - January 2002
nextcard December 1998 - April 2000
Providian Financial 1994 - 1998
Skills
Administrative Support, Debt Collection, Residential Mortgages, Identity Theft, Risk Monitoring, Quality Assurance, Quality Management, Employee Health, Undergraduate, Healthcare Management, Community Health, Quality Of Care, Healthcare, JCAHO, Administrative..., HIPAA, Medical Terminology, Quality Improvement, EHR, EMR, Microsoft Office, PowerPoint, Change Management, Patient Safety, Revenue Cycle, Healthcare Industry, Access, Medicare, Confidentiality
Education
University Of Phoenix 2009 — 2011
California State University-East Bay 1996 — 1997
San Joaquin Delta College 1990 — 1995
Associates of Arts in Natural Science, Natural Science
YapStone April 2015 - Present
JPMorgan Chase November 2012 - Present
IMVU October 2010 - November 2012
JPMorgan Chase 2007 - December 2009
Washington Mutual Card Services 2004 - 2007
Washington Mutual Card Services 2001 - 2004
Providian Financial 1999 - 2001
Providian Financial 1998 - 1999
Skills
TSYS, FDR, Cybersource, Credit Cards, Payments, Risk Management, Fraud, Operations Management, Financial Services, Credit Risk, Financial Risk, Debit Cards, Payment Card Processing, Management, Vendor Management, Team Leadership, Credit, Team Management, Call Center, Banking, Relationship Management, Invoicing, Call Centers, Process Improvement, Customer Service, Customer Satisfaction, Leadership, Business Analysis, Strategy, Analytics, Business Process..., Outsourcing, Start-ups, Customer Experience, Quality Assurance, Cross-functional Team..., CRM, Analysis, Mergers & Acquisitions, Portfolio Management, Strategic Partnerships, E-commerce, Electronic Payments
Education
California State University-East Bay
Bachelor of Arts (B.A.), Liberal Studies, Minor in Business
PGE October 2009 - Present
Corestaff December 2007 - October 2009
Providian Financial 1999 - 2007
JPM Chase/WaMu 1999 - 2007
Washington Mutual 1998 - 2007
Skills
Oracle, Requirements Gathering, Visio, Systems Analysis, SDLC, Data Modeling, XML, Software Project..., Linux, Business Intelligence, Business Objects, Data Warehousing, Informatica, Unix Shell Scripting, Microsoft SQL Server, Business Analysis, Integration, Data Migration, Database Design, Business Process, Crystal Reports, Release Management, PL/SQL, SOA, Databases, Requirements Analysis, Business Requirements, ETL
Education
California State University-East Bay 2004 — 2009
BSCS/MSCS, computer science
twobluecats.com January 2001 - Present
datastatisticsonline.com 1999 - 2009
California State University, Long Beach August 2007 - August 2008
California State University, Long Beach August 2007 - August 2008
AXA February 2006 - June 2006
Predictive Systems 2000 - 2000
Providian Financial December 1997 - July 1998
Toyota 1993 - 1994
Skills
Statistics, SAS, SPSS, Data Mining, Unix, Data Analysis, Data Modeling, Regression Analysis, Survival Analysis, Fortran, Statistical Modeling, SAS programming, Epidemiology, Minitab, Contrails, Reverse Engineering, Tutoring, ETL, Credit Scoring, R, Analysis, Expert Witness, A/B testing, SQL, Logistic Regression, IBM Mainframe, JCL, Easytrieve, COBOL, Phi Beta Kappa, Graduate Students, Data Science, Time Series Analysis, Data Management, Biostatistics, Market Research, Econometrics, University lecturer, Dissertations, SUDAAN, Databases, Programming, Predictive Modeling, Predictive Analytics, Thesis, Segmentation, Linear Regression, Business Analytics, CDISC
Education
California State University-Long Beach 2005 — 2007
ms, statistics
State University of New York at Buffalo 1976 — 1980
ba, chemistry and mathematics, jointly
University of California, Riverside
Lawrence Livermore National Laboratory January 2015 - Present
CallidusCloud November 2013 - January 2015
Safeway October 2012 - August 2013
24 Hour Fitness October 2008 - October 2012
Bank of the West July 2005 - September 2008
Bank of the West February 2003 - June 2005
Pacific Service Credit Union April 2002 - February 2003
Providian Financial August 1999 - November 2001
Bank of America May 1997 - August 1999
Skills
Outlook, Microsoft Excel, Access, Visio, PowerPoint, Projects, Analytical Skills, Organizational Structure, Microsoft Office, Internal Audit, Financial Analysis, Process Improvement, PeopleSoft, Banking, Customer Service, Risk Management, Microsoft Word, Project Management, Program Management, Compensation & Benefit, Management, Incentive Programs, Consulation, Analysis, Budgets, Policy, Compensation Structures, Time Management, Performance Management, Training, Human Resources, Organizational..., Strategic HR, HR Policies, Compensation & Benefits
Education
California State University-East Bay
Bachelor of Science degree, Business Administration; finance
Las Positas College
Associate of Arts degree, Liberal Arts and Science
Sutter Medical Foundation April 2013 - Present
Comcast August 2011 - December 2012
Comcast May 2008 - August 2011
Comcast 2003 - May 2008
Kelly Services 2002 - 2003
Providian Financial 1996 - 2002
Employment Training Panel (ETP) - State of California 1990 - 1996
Skills
Microsoft SQL 2008, Microsoft SQL 2005, Microsoft SQL 7.0, SSIS, SSRS, Microsoft Excel, Microsoft Word, Visio, Access, PowerPoint, Oracle SQL 11g, Microsoft SQL Server, Databases, Report Production, Forecasting, Team Building, Report Writers, Vendor Management, Programming, Report Development, Data Warehousing, Database Design, Data Analysis, Business Analysis, Operations Management, SharePoint, T-SQL, Call Centers, Systems Analysis
Education
California State University-Sacramento 1993 — 1999
Master of Business Administration (MBA), Operations / Production
University of California, Davis 1990 — 1993
Bachelor of Applied Science (B.A.Sc.), Mathematics
Realty 1 Team October 2015 - Present
Tracy Chamber of Commerce January 2010 - Present
Keller Williams Realty June 2008 - September 2015
Comcast 2008 - 2009
Providian Financial 1997 - 2004
Skills
Short Sales, Real Estate, REO, Negotiation, Residential, Foreclosures, Sellers, First Time Home Buyers, Customer Service, First Time Buyers, Investors, Buyer Representation, Listings, Single Family Homes, Investment Properties, Realty, Distressed Property, FHA, Contract Negotiation, SFR, Real Estate Negotiation, Real Estate Transactions, Residential Homes, Referrals, Move Up Buyers, New Home Sales, Relocation, Real Property, HUD, Condos, Buyers
Education
California State University-East Bay 1988 — 1991
BA, Sociology
Saks Fifth Avenue May 2011 - Present
McMaster-Carr January 2005 - March 2007
McMaster-Carr April 2003 - January 2005
McMaster-Carr June 2001 - April 2003
McMaster-Carr March 2001 - June 2001
Providian Financial November 1999 - March 2001
Intel July 1997 - November 1999
Skills
Operations Management, Process Improvement, Leadership, Management
Education
Carnegie Mellon University 1993 — 1997
B.S., Industrial Management, Japanese
Carnegie Mellon University 1993 — 1997
BS, Industrial Management, Japanese
HFS Consultants March 2003 - Present
Ameriprise Financial Services, Inc. 2002 - 2003
Pacific Exchange 1997 - 2001
Providian Financial 1988 - 1997
Skills
Healthcare, Healthcare Management, Revenue Cycle, HIPAA, Microsoft Office, Public Speaking, Medicare, Healthcare Consulting, Hospitals, Business Process..., Team Leadership, Project Management, Analysis, PowerPoint, Microsoft Excel, Medicaid
Education
California State University-East Bay 2009 — 2012
Bachelor's Degree, Liberal Studies; Minor in California Studies
Diablo Valley College 2005 — 2008
AA
Comcast October 2013 - Present
Comcast December 2012 - October 2013
Comcast February 2009 - December 2012
JPMorgan Chase July 2006 - January 2009
Washington Mutual Card Services January 2005 - July 2006
Providian Financial December 2002 - January 2005
Providian Financial June 2000 - December 2002
Skills
Call Center, Vendor Management, Process Improvement, Credit Cards, Customer Experience, Risk Management, Workforce Management, Credit, Operations Management, Customer Retention, Banking, Customer Satisfaction, Business Analysis, Quality Assurance, Cross-functional Team..., Telecommunications, Change Management, Financial Services, Coaching, Customer Service, Call Centers, Leadership, Training, Telephony, Program Management, Management, Broadband
Education
California State University-Sacramento 1994 — 1997
California State University-Sacramento
510 CrossFit October 2014 - Present
Bio-Rad Laboratories May 2014 - Present
Various Gyms September 2005 - Present
Turnitin January 2012 - May 2014
ServiceSource International January 2007 - May 2011
Michael Trahan Design July 2005 - February 2006
Princess Cruises June 2004 - December 2004
HomEq November 2001 - July 2002
Providian Financial December 2000 - July 2001
Skills
Research, Sales Operations, Salesforce.com, Sales, Customer Service, Prospect Research, Cold Calling, Inbound, Account Management, Training & Development, Coaching, Recruitment/Retention, Typing, 10 Key, Microsoft Office, Google Apps, Goal Oriented, Team Motivator, CRM, Employee Training, Fitness Training, Inbound Marketing, Leadership, Microsoft Excel, Outlook, SaaS, Sales Management, Time Management, Training, Sales Process, Team Leadership, Marketing, Lead Generation, Direct Sales, New Business Development, Team Building, Strategy, Solution Selling, Recruiting
Education
California State University-Sacramento 2001 — 2003
Bachelor
Solano Community College 1997 — 2000
Associates
Kaiser Permanente CSAA September 2015 - Present
Advanced Rx Management March 2015 - September 2015
Redwood Electrotherapy LLC/ physicians Rx Network February 2013 - November 2014
Physicians Rx Network November 2011 - February 2013
pleasanton physical therapy June 2010 - November 2011
AT&T July 2000 - December 2008
Providian Financial June 1996 - July 2000
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, Sales, PowerPoint, Sales Management, Public Speaking, Social Media, Marketing Strategy, 85 wpm, 10 key, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Medical Scheduling, Mentoring, Cpr Certified, Collections, Data Entry, HIPAA, Insurance, CPT, Administrative..., Call Centers, Invoicing, Telephone Skills, Time Management, Spreadsheets, Clerical Skills, Office Equipment, Appointment Scheduling, Accounts Receivable, Claims Resolution, File Management, A/R collections, Billing Process, Cashiering, Multi-line Phone, CPOE, Customer-focused, Customer Service..., Inventory Management, Healthcare
Education
Carrington College California-San Leandro 2009 — 2010
Certificate, Health/Health Care Administration/Management, 4.0
Chabot College 2008 — 2010
currently working on my General
CSAA Insurance Group, a AAA Insurer May 2015 - Present
Safeway May 2011 - April 2015
Safeway, Inc. 2002 - 2004
Providian Financial 1999 - 2002
Providian Financial 1998 - 1999
Chevron 1996 - 1998
Chevron 1991 - 1996
Skills
SDLC, Visio, Security, Unix, Sarbanes-Oxley Act, Business Process, Computer Security, CISA, Leadership, Access, IT Management, MS Project, Management, Information Technology, Project Management
Education
Golden Gate University
Masters of Science, Information Systems
California State University-Sacramento
Bachelor of Science, Business Administration, Finance
AT&T December 2013 - Present
Comcast June 2003 - December 2013
MetroOne Telecommunications April 2002 - May 2003
Providian Financial January 1999 - April 2002
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Experience, Workforce Management, Mentoring, Training, Recruiting, Coaching, Management, Telecommunications, Call Centers, Process Improvement, Sales Operations, Forecasting, Cross-functional Team..., Interviews, Leadership, Sales, Sales Management, Marketing, Operations Management, Broadband, Customer Service, Hiring, Account Management, Human Resources, Salesforce.com, Troubleshooting, Performance Management, Employee Training, Direct Sales, Budgets, Cold Calling, Sales Process, Teamwork, Telephony, Team Leadership, Team Building, CRM, Vendor Management, Selling, Solution Selling, VoIP, Wireless
Education
California State University-Hayward 1993 — 1995
English Language and Literature, General
Chabot Community College Hayward 1990 — 1993
General Studies
Gap, Inc. June 2005 - Present
Deloitte January 1999 - May 2005
Providian Financial June 1993 - December 1998
Skills
Internal Audit, SOX, Internal Controls, Audit, Risk Assessment, Auditing, Risk, Enterprise Risk..., FCPA, Fraud, Compliance, Certified Internal..., Project Execution, Project Planning, Project Portfolio..., CISA, IT Audit, Sarbanes-Oxley Act, Financial Risk, Risk Management, Project Management, Certified Fraud Examiner, Information Technology, Sarbanes-Oxley, Accounting, Policy, Financial Audits, Management, External Audit, Budgets, US GAAP
Education
San Jose State University 1989 — 1993
BS, Finance, minor in Economics
California State University-Long Beach 1990 — 1990
BS, Business
San Diego State University-California State University
LogistiCare Solutions, LLC April 2012 - Present
Affiliated Communications - Austin August 2007 - April 2012
DELL / Perot Systems January 2007 - June 2007
NORTEL (NextiraOne) 1997 - 2006
Providian Financial September 1996 - May 1997
SBC February 1996 - September 1996
24 Hour Fitness 1991 - 1996
Edelbrock Corporation 1989 - 1991
HCR Manor Care 1985 - 1988
Skills
Avaya, Software Installation, Vendor Management, Telecommunications, Call Center, Voice Mail, Contact Centers, Cisco Technologies
Education
Avaya / Nortel Certified 2000 — 2011
ShoreTel Contact Center Certified 2009 — 2010
California State University-East Bay
B.S., Business Administration
Mt. San Jacinto College
A.S., Business Administration
Bamboo Buddy August 2009 - June 2010
WaMu August 2005 - October 2008
Providian Financial July 1997 - March 2004
Providian Financial March 1994 - June 1997
Skills
SSIS, Crystal Reports, T-SQL, PL/SQL, Access, Process Improvement, Customer Retention, Call Center, XML, Oracle, Microsoft SQL Server, Visio, Database Administration, Data Analysis, Business Analysis, Data Mining, Customer Experience
Education
California State University-East Bay 1975 — 1979
BA, English
JP Morgan Chase March 2006 - Present
WaMu March 2006 - March 2008
Providian Financial September 2001 - March 2008
Providian Financial February 2001 - September 2001
Providian Financial March 2000 - February 2001
Providian Financial May 1999 - March 2000
Providian Financial April 1998 - May 1999
Education
Gurnick Academy of Medical Arts 2010 — 2010
Phlebotomy Technician I (CPT-1), Phlebotomy
California State University-East Bay 1986 — 1987
General Education courses
Chabot College
Computer Software Application courses
QuinStreet March 2004 - Present
GetSmart 2001 - 2003
Providian Financial (subsequently acquired by Washington Mutual) 1999 - 2000
Providian Financial 1993 - 1999
Skills
Email Marketing, SEM, PPC, SEO, Analytics, Affiliate Marketing, Web Marketing, Product Management, Lead Generation, Strategic Partnerships, Online Advertising, Web Analytics, Lead Management, E-commerce, Direct Marketing, Customer Acquisition, Display Advertising, Business Development, CRM, Online Marketing, Online Lead Generation, Advertising, Product Development, Sales, Management, Conversion Optimization, Digital Marketing, Mobile Advertising, Strategy
Education
California State University-East Bay
BS, Business - Finance
E&J Gallo Winery November 2013 - Present
E&J Gallo Winery January 2011 - Present
E & J Gallo Winery 2006 - January 2011
Wells Fargo Corp PCS July 2004 - May 2006
Wells Fargo Corp PCS March 2003 - July 2004
Providian Financial December 1999 - March 2003
Sungard Treasury Systems March 1999 - December 1999
Franklin Templeton Investments March 1998 - March 1999
Skills
Requirements Analysis, Visio, Business Requirements, Process Improvement, Vendor Management, Software Project..., Project Planning, Cross-functional Team..., SDLC, Business Analysis, Business Process..., Program Management, Management, Business Process, Project Portfolio..., Leadership, Six Sigma, Strategy, Business Intelligence, Change Management
Education
California State University-Hayward - School of Business and Economics 2004 — 2008
MS, Tax
Santa Clara University - Leavey School of Business 2000 — 2003
MBA, Finance & Information Sys
University of California, Santa Cruz 1993 — 1996
BA, Biology
University of California, Santa Cruz 1993 — 1996
BA, Economics
San Joaquin Delta College 1991 — 1993
AA, Engineering
Wells Fargo November 2013 - Present
IBM August 2011 - September 2013
Google January 2011 - August 2011
Wells Fargo June 2009 - December 2010
Vodafone Global Enterprise Inc. May 2008 - July 2009
Virgin Mobile USA October 2006 - April 2008
Vodafone Americas 2004 - 2006
Providian Financial August 1998 - September 2004
Skills
Test Planning, Testing, Quality Assurance, Test Cases, Software Quality..., User Acceptance Testing, Quality Center, Test Automation, Test Management, QTP, Regression Testing, System Testing, Black Box Testing, Waterfall, Web Applications, Agile Methodologies, Test Strategy, Manual Testing, Performance Testing, JIRA, Defect Tracking, SDLC, Integration, Integration Testing, Bugzilla, Agile Testing, Test Execution, SoapUI, WinRunner
Education
California State University-East Bay 1990 — 1994
Providian Financial June 1996 - May 2003
Skills
Software Development, Oracle SQL, Java, JavaScript, C, Visual Basic, Leadership, Team Leadership, Object Oriented Design, Software Design, SQL, XML
Education
California State University-Hayward 1992 — 1995
M.S., Computer Sicence
California State University-Hayward 1985 — 1987
B.S., Computer Science, minor mathematics
High School 1977 — 1979
Robert Half August 2014 - Present
Robert Half International January 2007 - August 2014
Providian Financial 2000 - 2003
Providian Financial 1997 - 2000
Providian Financial 1993 - 1997
Providian Financial 1988 - 1993
Providian Financial 1985 - 1988
Villa Armando Winery 1983 - 1985
Education
California State University-East Bay
BS, Business Admin/Finance
Promontory Financial Group, LLC October 2011 - Present
LPL Financial March 2008 - September 2011
New Century Mortgage 2002 - December 2007
Providian 1992 - 2002
Providian Financial 1991 - 2002
Skills
Governance Risk and..., Privacy and Information..., Asset Management, Asset Managment, Risk Management, Privacy Law, Financial Risk, GRC, Information Security, Enterprise Risk..., Risk Assessment, Disaster Recovery, Management, Insurance, Business Continuity, Process Improvement, Policy, Program Management, Outsourcing, Enterprise Software, AML
Education
Case Western Reserve University School of Law
Doctor of Law (J.D.)
Franklin & Marshall College
AB, Political Science and Government
River City Bank August 2015 - Present
Rabobank, N.A. March 2015 - August 2015
Bank of America January 2011 - March 2015
Barclays Capital, DBA HomEq Servicing October 2008 - October 2010
Washington Mutual Card Services February 2006 - October 2008
Washington Mutual Card Services July 2004 - February 2006
Providian Financial January 2003 - July 2004
Providian Financial July 2001 - January 2003
Skills
Process Improvement, Requirements Gathering, Performance Management, Project Management, Customer Service, Quality Assurance, Process Analysis, Change Management, Program Management, Call Centers, Financial Analysis, Analysis, Credit, Software Documentation, Financial Services, Mortgage Servicing, Management, Banking, Loans, Mortgage Lending, Loan Servicing, Training, Leadership, Strategy, Loss Mitigation, Integration, Risk Management, Financial Risk, Analytics, Mortgage Banking, Budgets, Default, Vendor Management
Education
California State University-East Bay 2005 — 2007
BS, Business Admin with an Option in Finance
Wells Fargo November 2012 - Present
Wells Fargo Bank February 2001 - November 2012
Providian Financial November 1995 - February 2001
Skills
Analytics, Database Marketing, Direct Marketing, Financial Services, Banking, Data Analysis, SAS, Segmentation, Portfolio Management, Marketing Strategy, Customer Acquisition, Marketing, Business Analysis, Access, Mortgage Lending, Microsoft Excel, Analysis, Credit Cards, Digital Marketing, Business Intelligence, Cross-functional Team..., Campaign Management, Project Management, Vendor Management
Education
California State University-Hayward - School of Business and Economics 1994 — 1995
MBA, Finance
University of California, Santa Barbara 1988 — 1992
BA, Film
TPG TeleManagement June 2011 - Present
iQor March 2009 - March 2012
Hirco July 2008 - March 2009
Zenta December 2001 - July 2008
Providian Financial September 2000 - November 2001
Reese Brothers 1995 - 2000
Eat'n Park Restaurants 1982 - 1995
Skills
Call Center, Operations Management, Performance Management, Vendor Management, Strategic Planning, Account Management, Team Building, Leadership, Process Improvement, Management, Outsourcing, Change Management, Team Management, BPO, Customer Engagement, Customer Service, Customer Satisfaction, Customer Insight, Collections, Team Leadership, Cross-functional Team..., Sales, Human Resources, Executive Management, CRM, Call Centers, Management Consulting, Strategy, Training, Business Development, Customer Retention, Business Strategy, Sales Management, Recruiting, Telecommunications, Talent Acquisition, New Business Development, Talent Management, Leadership Development, Customer Experience, Workforce Management, P&L Management, Employee Engagement, Business Process..., Telemarketing, Lead Generation, Contact Centers, Coaching, Program Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1987 — 1990
Master of Business Administration (MBA)
Carnegie Mellon University
University of Pittsburgh
Bachelor of Science (BS), Mathematics and Economics
Wells Fargo Bank, Corporate Group January 2012 - Present
Wells Fargo Bank, Corporate Group January 2010 - December 2011
Wells Fargo Bank, Wealth Management Group April 2000 - December 2009
Providian Financial June 1994 - April 2000
Skills
SQL, Essbase, Data Warehousing, OLAP, VBA, VBScript, XML
Education
California State University-East Bay 1991 — 1993
MBA, Finance
University of Colorado Boulder 1980 — 1984
Bachelor of Arts (BA), Environmental Conservation
CA State Attorney General's Office October 2006 - Present
Alice Q. Foodie May 2006 - Present
Providian Financial 1997 - 1999
Skills
Litigation, Civil Litigation, Public Speaking, Legal Research, Mediation, Legal Writing, Trial Practice, Blogging, Writing, Food and Restaurants, Social Media, Editing, Discrimination, Politics, Government, Research, Community Outreach
Education
California Western School of Law 1992 — 1994
University of California, Irvine
Epic Event Works December 2008 - June 2013
Intero Real Estate Services June 2004 - July 2012
Providian Financial December 1997 - September 2001
Skills
•Business Development..., •10 plus years of..., •A team player and..., •Exceptional in..., •Excellent listening,..., •Consistently..., •Expert at planning,..., •Experienced in..., •Confident, articulate...
Education
California State University-East Bay 2002 — 2004
Bachelor's degree, Speech Communications
Las Positas College 1997 — 2001
Associate of Arts (AA), General Studies
Wells Fargo October 2014 - December 2014
Union Bank April 2014 - September 2014
Sacramento City College January 2012 - April 2014
Wells Fargo July 2006 - March 2008
Providian Financial September 1992 - December 2005
Skills
Customer Service, Policy, Community Outreach, Public Speaking, Operations Management, Administration, Nonprofits, Editing, Research, Event Planning, Leadership, PowerPoint, Microsoft Word
Education
California State University-Sacramento 1980 — 1982
Diablo Valley College
Associate of Arts (A.A.), Journalism
Bank of America August 2009 - Present
Bank of America April 2008 - August 2009
Bank of America October 2005 - April 2008
Austin and Austin Insurance August 2005 - October 2005
Bank of the West August 2002 - August 2005
Providian Financial June 1999 - September 2001
Bank of America September 1997 - June 1999
Skills
Budgets, Customer Service, Troubleshooting, Management, Process Improvement, Training, Leadership, Team Leadership, User Experience, Strategic Planning, Call Centers, Marketing, Outlook, Time Management
Education
California State University-East Bay 1999 — 2002
Bachelor of Arts (BA), Mass Communications w/ concentration in Advertising
Self Employed October 2013 - Present
JPMorgan Chase & Co. May 2009 - July 2013
Washington Mutual Card Services February 2006 - May 2009
Providian Financial 2000 - 2006
The Gap Inc 1994 - 1999
Skills
Real Estate, Strategic Planning, Facilities Management, Risk Management, Vendor Management, Financial Services, Banking, Program Management, Process Improvement, Credit, Business Analysis, Strategy, Portfolio Management, Credit Cards, Management, Finance, Executive Management, Leadership, Project Planning, Customer Engagement, Mergers & Acquisitions, Business Process..., Analytics, Financial Analysis, Relationship Management
Education
San Francisco State University 1995 — 1998
Public Administration
Temple University 1982 — 1985
B..S., Sports Management
California State University-Long Beach 1979 — 1981
Business Administration
Bank of America July 2010 - Present
US Script 2009 - July 2010
JP Morgan Chase (Formally Washington Mutual) September 2003 - March 2009
Providian Financial July 2001 - September 2003
Providian Financial June 1998 - July 2001
Education
California State University-East Bay
KONE Inc. February 2008 - Present
Pacific Gas and Electric Company 2011 - 2013
Pacific Gas and Electric Company 2011 - 2013
Pacific Gas and Electric Company 2011 - 2013
Pacific Gas and Electric Company 2011 - 2013
Equinix 2009 - 2009
Loaves & Fishes Contra Costa 2004 - 2009
Genentech July 2005 - January 2008
Longs Drug Stores (Corporate Offices) March 2005 - July 2005
Providian Financial June 2003 - March 2005
Skills
Finance, Accounting, Strategic Financial..., Variance Analysis, Internal Audit, Project Planning, Project Portfolio..., Construction Accounting, Project Finance, Oracle Financials, SAP R/3, SAP BW, Hyperion Planning, Hyperion Enterprise, Hyperion Financial..., Primavera, Microsoft Project, Hyperion Essbase, Visio, Cognos, Treasury Management, CPA, International Finance, Reconciliations, International Accounting, Financial Forecasting, Business Case..., Corporate Finance, Compliance, Defined Benefit, PeopleSoft
Education
California State University-Hayward - School of Business and Economics 1983 — 1986
Bachelor of Business Administration (B.B.A.), Accounting
City College of San Francisco 1981 — 1983
AA, Business
eBay August 2015 - Present
GE Healthcare October 2013 - August 2015
Deloitte June 2013 - October 2013
Blue Shield of California June 2012 - May 2013
eBay Inc October 2009 - June 2012
Franklin Templeton Investments June 2001 - October 2009
Providian Financial August 2000 - May 2001
Caritor January 1996 - May 2001
Tata Motors 1991 - 1996
Skills
Data Architecture, Data Warehouse..., Big Data, Data Warehousing, Data Modeling, Analytics, Business Intelligence, Oracle, Teradata, Data Strategies, Databases, Data Integration, Database Design, Hadoop, SQL, PowerDesigner, ETL, Informatica, Solution Architecture, Enterprise Software, Project Management, Enterprise Architecture, Shell Scripting, Erwin, Teradata Data Warehouse, Program Management, Software Project..., Dimensional Modeling, Data Management, OLAP, Data Governance, Scalability, Healthcare, Resource Management, Performance Management, Business Analytics, Oracle RAC, Master Data Management, Performance Tuning, Tableau, Data Quality, Netezza, Architectures, People Management
Education
California State University-East Bay 1999 — 2001
MBA, Information Systems/Finance
Indian Institute of Technology, Bombay 1989 — 1991
M.S./M.Tech., Engineering
College of Engineering Pune
Bachelor’s Degree, Engineering
Eagle Bancorp 2008 - Present
Municipal Mortgage & Equity March 2007 - December 2008
Fannie Mae Corporation 2005 - 2007
Providian Financial May 1999 - July 2005
SPL WorldGroup 1997 - 1999
USI Insurance Services 1997 - 1999
Education
California State University-Sacramento 1987 — 1993
Kaiser Permanente November 2010 - Present
Kaiser Permanente November 2007 - November 2010
Chevron June 2007 - November 2007
Kaiser Permanente January 2007 - June 2007
Kaiser Permanente January 2006 - December 2006
Kaiser Permanente May 2005 - December 2005
Providian Financial January 2002 - November 2004
Providian Financial February 2000 - January 2002
Skills
Troubleshooting, Epic Systems, Infrastructure, Business Analysis, Desktop Computers, Desktop Application..., Desktop Administration, Desktop Deployment, Integration, Technical Support
Education
California State University-East Bay
Bachelor of Applied Science (B.A.Sc.), Bachelor of Science in Business Administration
City College of San Francisco 1999 — 2001
Associate Degree in Computer Science, Computer and Information Sciences and Support Services
COMPTIA 2000 — 2000
Certification, CompTIA A+
Patelco Credit Union December 2010 - Present
Golden Gateway Financial March 2009 - September 2010
FIRST ALLIED FUNDING February 2007 - July 2007
Irwin Home Equity 1998 - 2007
Providian Financial June 1996 - June 1998
BANK OF AMERICA September 1992 - May 1996
Skills
Reverse Mortgages, Mortgage Lending, Loans, Customer Service, Call Center, Cold Calling, Credit, Credit Analysis, Banking, FHA, Refinance, Loan Origination, Sales, Mortgage Banking, VA loans, Call Centers
Education
California State University-Hayward 1989 — 1992
Business Administration
Mount Eden High School 1986 — 1989
Diploma
Ebit Information Systems May 2007 - Present
TEKSystems October 2004 - May 2007
Keane March 1998 - October 2004
Papa Johns August 1996 - March 1998
Providian Financial 1983 - 1996
Skills
Microsoft SQL Server, SSRS, Oracle, SQL, Crystal Reports, Business Analysis, Software Development, XML, Windows Server, Data Warehousing, Data Modeling, Business Intelligence, Informatica, SDLC
Education
Centre College 1979 — 1983
Bachelor of Science (B.S.), Economics and English
AccountNow April 2012 - Present
Apex Systems May 2008 - April 2012
Washington Mutual Card Services October 2005 - February 2008
Providian Financial September 1999 - September 2005
Bank of America 1993 - 1999
Wells Fargo Bank November 1985 - October 1993
Skills
Process Improvement, Credit Cards, Risk Management, Vendor Management, Payments, Financial Services, Analysis, Analytics, Banking, Business Analysis, CRM, Call Centers, Change Management, Credit, Credit Risk, Finance, Cross-functional Team..., Financial Risk, Leadership, Management, Operations Management, Outsourcing, Program Management, Project Portfolio..., Relationship Management, Project Management, PMO, Start-ups, Strategy, SDLC, Requirements Gathering
Education
University of California, Berkeley 1975 — 1979
BS, business
California State University-Hayward - School of Business and Economics
MBA, Finance
Mellon Capital Management 2008 - Present
Computer Sciences Corporation September 2005 - February 2008
Providian Financial June 2001 - September 2005
LogicTier 1999 - 2001
Exodus Communications February 1999 - November 1999
Beverages and More June 1996 - February 1999
Skills
SDLC, Active Directory, VMware, Solaris, Disaster Recovery, Citrix, Vendor Management, Virtualization, Microsoft Exchange, BMC Patrol, Networking, System Administration, ITIL, Unix, SaaS, Data Center, VMware ESX, Enterprise Architecture, SharePoint
Education
Millersville University of Pennsylvania 1992 — 1995
Computer Science
California State University-East Bay
Wells Fargo DirectorProvidian1989 - 2003
Providian Financial 1989 - 2003
Education
California State University-East Bay 1986 — 1989
CSC Consulting November 2003 - Present
Washington Mutual Card Services November 2003 - Present
CSC 2003 - 2008
Washington Mutual Credit Card Services 2002 - 2008
Providian Financial October 2000 - November 2003
CSAA April 1972 - October 2000
California State Automobile Association (AAA) 1972 - 2000
Education
California State University-East Bay
AssetMark January 2011 - Present
Wells Fargo Bank November 2009 - November 2010
JPMorgan Chase September 2008 - December 2009
Washington Mutual October 2005 - September 2008
Providian Financial October 2002 - January 2006
Providian Financial October 1994 - October 2002
Skills
Business Process Mapping, Customer Retention, Business Transformation, Organizational..., E-commerce, IT Leadership, Customer Service, Strategy, Governance, Liaison, Contract Negotiation, Project Management, Leadership, Cross-functional Team..., Process Improvement, Management, Vendor Management, Operations Management, Credit Cards, Talent Management, Program Management, Risk Management, SDLC, Outsourcing, Analytics, Team Building, Call Centers, Mergers & Acquisitions, Business Development, Financial Services, Business Process, Business Strategy, Executive Management, Business Process..., Banking, Business Analysis, Enterprise Software, Project Portfolio..., Budgets, Team Management, PMO, Integration, Product Management, Business Intelligence, CRM, Change Management, Business Requirements, Product Development, Relationship Management, IT Strategy
Education
University of California, Berkeley, Haas School of Business 2014 — 2014
Certificate, Financial Analysis for Non Financial Executives, Certified
Medic First Aid/CPR 2010 — 2010
First/Aid CPR Certificate
Six Sigma - Qualtech 2005 — 2005
Six Sigma, Green Belt
California State University-Sacramento 1987 — 1991
Bachelors, Organizational Communications
Bank of the West May 2014 - Present
Chase Home Loans January 2011 - November 2013
Irwin Home Equity December 1999 - January 2008
New America Financial October 1998 - May 1999
Various companies January 1997 - November 1998
Providian Financial March 1995 - June 1996
Express America Mortgage July 1992 - March 1994
Skills
Loans, Mortgage Lending, Underwriting, Financial Risk, Due Diligence, FHA, Mortgage Banking, Loan Origination, Credit Analysis, Credit Risk, Investment Properties, Banking, Risk Management, Leadership, Credit
Education
California State University-East Bay 1995 — 2013
BS, Accounting
San Francisco State University, College of Business 1978 — 1982
MBA, Finance
University of California, Berkeley 1974 — 1977
BA, Economics
Genomic Health October 2011 - Present
California State University, East Bay June 2010 - June 2011
California State University, East Bay June 2009 - June 2010
Providian Financial June 1997 - July 2002
Etec Systems June 1996 - June 1997
OOCL May 1993 - June 1996
Fluor Daniel June 1987 - July 1993
Skills
Program Management, Process Improvement, Software Development, Project Management, Business Analysis, Project Planning, Training, Leadership, Business Process, Security, Vendor Management, Management, Public Speaking, SharePoint, Troubleshooting, Cross-functional Team..., Customer Service, Software Documentation, Integration, Microsoft Excel, Change Management
Education
University of California, Santa Cruz 2007 — 2008
Certification Program, Project Management
University of California, Berkeley 1995 — 1996
Certificate, Training and Human Resource Development
California State University-East Bay 1982 — 1986
BA, Public Relations/Art Special Major
Promontory Financial Group, LLC October 2011 - Present
LPL Financial March 2008 - October 2011
Vericomply 2006 - 2010
New Century 2002 - 2008
Providian Financial 1991 - 2002
Arter & Hadden 1987 - 1992
Skills
Privacy, Compliance, Security, AML, Risk Management, Executive Management, Policy, Vendor Management, Strategic Planning, Governance, Banking, Contract Negotiation, Enterprise Risk..., SOX, Risk, Business Continuity, Change Management, Privacy Law, Securities, Sarbanes-Oxley Act, Process Improvement, Internal Audit, Mergers & Acquisitions, Financial Services, Financial Risk, Due Diligence, Credit Cards, Disaster Recovery, Corporate Governance, Anti Money Laundering
Education
Case Western Reserve University School of Law 1971 — 1974
JD, Law
Franklin & Marshall College 1967 — 1971
AB, Government
Wells Fargo March 2008 - Present
Target April 2007 - March 2008
WMC Mortgage August 2005 - April 2007
Irwin Home Equity July 2004 - August 2005
Providian Financial November 1999 - July 2004
Nordstrom 1996 - November 1999
Target 1993 - 1996
Skills
Fraud, Customer Service, Team Building, Risk Assessment, Team Leadership, Loss Prevention, Leadership, Banking, AML
Education
California State University-Sacramento 1993 — 1997
B.S., Criminal Justice, Law Enforcement Management
Monte Vista High School 1989 — 1993
Kellogg Company April 2012 - Present
Kellogg's July 2007 - May 2012
NUMMI January 2001 - July 2007
Providian Financial November 1997 - December 2000
Target November 1988 - November 1997
Skills
Employee Relations, Succession Planning, Employee Engagement, HRIS, Labor Relations, Workforce Planning, Interviews, Human Resources, Deferred Compensation, Recruiting, Talent Management, Exit Interviews, Management, Employee Benefits, EEOC, Team Building, Payroll, EEO, Policy, Process Improvement, Training, Grievances, Leadership, Benefits Administration, New Hire Orientations, Onboarding, FMLA, Union, HR Policies, Performance Management, Compensation & Benefits, Personnel Management, Employee Training
Education
University of Phoenix 2004 — 2005
MBA, Technology Management
California State University-East Bay 1995 — 1997
BS, Human Resource Management
Diablo Valley College 1989 — 1993
A.A, General Education
Wells Fargo February 2007 - Present
Health Professionals September 2004 - February 2007
Patelco Credit Union November 2002 - September 2004
Providian Financial August 1998 - August 2002
Coast Federal Bank January 1990 - August 2002
Skills
Process Improvement, Accounting, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Cash Management, Account Reconciliation, Finance, Accounts Receivable, Internal Controls, Auditing, General Ledger, Accounts Payable, Forecasting, Banking, Strategic Financial..., Internal Audit, Risk Management, Variance Analysis, Business Analysis, Budgets, Management, Vendor Management, Leadership, Analysis, Business Process, Cross-functional Team..., Financial Services, Program Management, Project Management, Credit Cards, Financial Planning
Education
Capella University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management
University of Phoenix 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Priority Payment Systems June 2013 - Present
Priority Payment Systems September 2005 - June 2013
Priority Payment Systems September 2005 - December 2008
Verus Financial November 2003 - September 2005
Cornerstone Payment Systems June 2001 - November 2003
Providian Financial June 1998 - November 2000
Skills
Merchant Services, Payment Processing, Credit, New Business Development, Risk Management, Sales Management, Sales Operations, Credit Cards, Payment Card Processing, Business Development, E-commerce, Gift Cards, Banking, Electronic Payments, Payments, Management, Financial Risk, Account Management, Payment Systems, Executive Management, Debit Cards, E-payments, Business Strategy, Sales, Mobile Payments, Cards, ACH, Relationship Management, Transaction Processing, Salesforce.com, Portfolio Management, Leadership, Payment Gateways, Acquiring, Leadership Development, Loans
Education
California State University-Sacramento 1996 — 2001
Business Administration and Finance
ZS Associates January 2015 - May 2015
Proteus Digital Health, Inc May 2014 - September 2014
Fremont Bank July 2012 - July 2013
Temporary Assignments 2010 - July 2012
Merit Property Management 2006 - 2010
RCM 2001 - 2006
Providian Financial 1995 - 1998
Skills
Multi-tasking, Administrative Support, Public Speaking, Problem Solving, Word, Research, Team Leadership, Retail, Accounting, Documentation, Teamwork, Budgeting, Customer Relations, Photoshop, Digital Photography, Adobe Creative Suite, Outlook, Video Conferencing, Call Center, Excel, Board Relations, Debt Consolidation, Vendor Management, Vendor Relations, QuarkXPress, Credit Risk, Meeting Deadlines, Property Management, Retail Management, Training & Development, Site Inspections, PowerPoint, Meeting Planning, Graphic Design, Blogging, Apple, Illustrator, Internet, Office Administration, Front Office, Mailroom, General Administration, Mac OS X, Windows, Reception, Time Management, Customer Service, Microsoft Office, Facebook, Employee Relations
Education
Chabot College 2003 — 2005
Graphic Design, 3.5
Silicon Valley College
Graphic Design
Tri-Valley Orthopedics Specialists April 2009 - Present
CSC December 2007 - August 2008
Washington Mutual Card Services 2003 - 2008
Computer Science Corporation April 2006 - December 2007
Computer Science Corp. November 2003 - April 2006
Providian Financial August 1999 - October 2003
Skills
Human Resources, Onboarding, Employee Relations, Administration
Education
Heald College 1983 — 1984
Administrative Assistant, Business
California State University-Sacramento 1981 — 1983
General Education
Providian Financial 1994 - 2004
Education
California State University-Hayward - School of Business and Economics
BS, Business Admin concentration in CIS
Texas Band of Brothers June 2012 - Present
Texas Band of Brothers September 2006 - May 2012
Wycliffe Bible Translators October 2000 - October 2005
Providian Financial August 1995 - July 1997
Skills
Organizational..., Adult Education, Theology, Instructional Design, Community Outreach, Discipleship, Pastoral Care, Biblical Studies, Event Planning, Curriculum Development, Career Counseling, Curriculum Design, Higher Education, Editing, E-Learning, Social Media, Program Development, Intercultural..., Project Management, Microsoft Office
Education
California State University-Los Angeles 1967 — 1971
BA, Music major; minor in Business, Credential in Education
Fremont High School
Indymac Bank May 2006 - September 2008
Irwin Home Equity June 2001 - April 2006
Ameriquest Mortgage February 1999 - June 2001
Providian Financial June 1994 - August 1998
Skills
Mortgage Lending, Microsoft Excel, Loans, PowerPoint
Education
California State University-East Bay 1992 — 1994
Bachelor of Science, Business Administration (Finance)
Wells Fargo April 1993 - Present
Providian Financial 1999 - 2000
Skills
Banking, Leadership Development, Credit, Loans, Strategic Planning, Commercial Lending, Public Speaking, Customer Service, Mortgage Lending, Financial Analysis, Retail Banking, Community Outreach, Small Business Lending, Event Planning, Microsoft Office, Budgets, FHA, First Time Home Buyers, Organizational..., Team Building, Financial Services, Strategic Financial..., Leadership, PowerPoint, Real Estate, Project Management, Consumer Lending, Finance, Risk Management, Small Business, Investments, Business Development, Sales, Mortgage Banking, Coaching, Training, Lines Of Credit, Credit Analysis, Commercial Banking, Portfolio Management, Relationship Management, Loan Origination
Education
California State University-East Bay 1985 — 1992
BA, Business/Public Administration
Bank of the West April 2013 - Present
Bank of the West August 2010 - April 2013
JPMorgan Chase October 2008 - March 2009
Washington Mutual Card Services June 2006 - October 2008
Washington Mutual Card Services (formerly Providian Financial) November 2003 - June 2006
Providian Financial February 1992 - November 2003
Education
Chabot College
Golden Sierra Job Training Agency September 2014 - December 2014
Self-Employed August 2013 - May 2014
CAARR April 2002 - August 2012
Providian Financial 1999 - 2001
Kaiser Permanente 1993 - 1997
Skills
Higher Education, English, Coaching, Event Management, Curriculum Design, Executive Calendar..., Organizational skills, Process Documentation, Office Equipment..., Travel Arrangements, Customer Engagement, Documentations, Expense Reports, Applicant Tracking..., Employee Relations, Talent Acquisition, Leadership, Customer Service, Training, Internet Recruiting, Human Resources, Resume Writing, Community Outreach, Employee Benefits, Executive Support, Interviews, Sales, Strategic Planning, People Management, People Skills
Education
Carrington College California-Sacramento 1992 — 1993
Medical Assistant
Independent Marketing Consultant August 2008 - Present
Verizon Wireless March 2007 - June 2008
Providian Financial January 1999 - January 2007
Lucent Technologies November 1996 - March 1999
Education
California State University-East Bay 1995 — 1997
MBA, Marketing
University of California, Berkeley 1989 — 1991
B.S., Business Administration
Chevron November 2013 - Present
Blackhawk Network April 2010 - November 2013
JP Morgan Chase/Washington Mutual/Providian Financial 2005 - 2009
Washington Mutual Card Services 2002 - 2005
Providian Financial 2000 - 2002
Skills
Quality Management, Regulations, Process Control, Vendor Management, Process Improvement, Risk Management, Call Center, Credit Cards, Banking, Credit, Business Analysis, Quality Assurance, SDLC, PMP, Financial Services, Customer Service, Workforce Management
Education
California State University-East Bay 1995 — 1996
BA, Liberal Studies, Mass Communications
Saratoga High School
Washington Mutual Project ManagerWashington Mutual Card Services1998 - Present
Providian Financial 1998 - 2005
UPS July 1991 - April 1997
Education
California State University-Hayward - School of Business and Economics 1991 — 1996
B S Science, Business
StarMaker Interactive February 2014 - Present
MobiTV September 2012 - November 2013
SEVEN Networks January 2007 - November 2011
GreyCell Research, LLC 2006 - 2007
Art on Demand, Inc. 2006 - 2007
Zortal Enterprises, Inc. December 2004 - October 2006
MarketLive August 2002 - November 2004
Providian Financial September 2000 - January 2002
LoopNet January 2000 - September 2000
Skills
Mobile Devices, XML, Android, Mobile Applications, Quality Assurance, Linux, JavaScript, Perforce, J2ME, User Interface, JIRA, CSS, Agile Methodologies, Mobile Software, Atlassian JIRA, Android SDK, iOS, Test Planning, Test Management, Agile Methodolgy, Testing, Regression Testing, Test Cases, Black Box Testing, Gray Box Testing, Manual Testing, User Acceptance Testing, SQL, SSH Client, Eclipse, Confluence, Unix, Subversion, Device Anywhere, BREW, HTML + CSS, Mockups, Graphic Production, Adobe Creative Suite, Email Solutions, WYSIWYG layout tools, CSS3, HTML 5, OS X, Windows, Wireshark, Software Quality...
Education
California State University-Monterey Bay
Bachelor of Science, Telecommunications, Multimedia, & Applied Computing
College of Marin
Intersegmental General Education Transfer Curriculum (IGETC)
SquareTrade September 2012 - March 2014
SquareTrade 2012 - 2013
CCITE (Computer Cite) November 2011 - August 2012
JPMorgan Chase 2004 - April 2009
JP Morgan Chase 2004 - 2009
Washington Mutual 2004 - 2009
Providian Financial 2005 - 2008
WaMu Card Services 2004 - 2008
Washington Mutual Card Services 1993 - 2008
Skills
Vendor Management, Credit Cards, Business Analysis, Customer Service, Project Management, Software Documentation, Process Improvement, Call Centers, Management, Program Management, Financial Services, Banking, Business Process..., SDLC, Analytics, Risk Management
Education
California State University-East Bay 1997 — 2000
BS, Health Science
Bank of the West February 2011 - Present
Chase September 2008 - May 2009
WaMu October 2003 - September 2008
Providian Financial December 1998 - October 2003
Skills
Credit Cards, Banking, Credit
Education
California State University-East Bay
BS, Criminal Justice, Minors in Political Science & Sociology
Kaiser Permanente August 2014 - Present
Major Healthcare NonProfit through Modis August 2013 - August 2014
Bank of America February 2012 - August 2013
Union Bank October 2011 - February 2012
Bank of the West May 2011 - October 2011
Wells Fargo June 2009 - March 2011
Washington Mutual 1995 - April 2009
Providan Financial/Washington Mutual October 2004 - November 2005
Providian Financial April 2000 - September 2004
Providian Financial September 1997 - April 2000
Skills
SDLC, ETL, Oracle, Sybase, Microsoft SQL Server, Business Analysis, Analytics, Process Improvement, Quality Assurance, Project Management, Management, Vendor Management, Software Documentation, Databases, Requirements Analysis, Unix, Web Services, Enterprise Software, Testing, Enterprise Architecture, Business Process, Requirements Gathering, Visual Basic, Integration, Banking, Strategy, Data Modeling, JavaScript, Software Project..., Cross-functional Team..., UML, Systems Analysis, Data Analysis, Business Requirements, Visio, XML, Analysis, Training, User Acceptance Testing, Data Warehousing, Agile Methodologies, Scrum, Business Intelligence, SharePoint, Access, DB2, PMP
Education
Winnow Management 2009 — 2009
Certified Scrum Master Workshop
OPEX/Six Sigma 2007 — 2007
OPEX (Six Sigma)
Project Management 2006 — 2006
Project Management
Sybase 1996 — 1996
Sybase
Technical Seminars 1995 — 1995
UML (Rational Rose), OO database models, other technical training
Chabot College
Computer Science
Diablo Valley College
Computer Science
University of Illinois at Chicago
Psychology
Planet Wine US April 2011 - Present
Pacific Horticulture July 2001 - May 2003
McGraw-Hill July 2001 - May 2003
EQE International December 2000 - May 2001
Scientific Learning Corporation - BrainConnection.com March 2000 - August 2000
Scientific Learning Corporation September 1999 - March 2000
Pickett Advertising October 1998 - September 1999
Media Concrete July 1998 - September 1998
Providian Financial April 1998 - July 1998
Skills
Copy Editing, Public Speaking, Microsoft Word, Press Releases, Editorial, PowerPoint, Microsoft Excel, Newsletters, Magazines, Web Content, Books, Publishing, Copywriting, Marketing, Editing, InDesign, Photoshop, CMS, Microsoft Office, Social Networking, Adobe Acrobat
Education
Cal State Hayward 1989 — 1993
Bachelor's degree, English Language and Literature, General
Bank of the West September 2013 - Present
Bank of the West 2011 - August 2013
EMCOR Group, Inc. 2009 - 2011
JPMorgan Chase 2007 - 2009
Providian Financial 1999 - 2004
Skills
Finance, Budgets, Banking, Strategic Financial..., Contract Negotiation, Analysis, Process Improvement, Investments, Financial Analysis, Data Analysis, Credit, Financial Modeling, Essbase, Financial Reporting, Account Reconciliation, Managerial Finance, Financial Services, Hyperion Enterprise
Education
California State University-Hayward - School of Business and Economics 2000 — 2004
MBA, Finance and Management Sciences
California State University-Hayward - School of Business and Economics 1996 — 2000
BS, Finance
Blackhawk Network July 2009 - Present
Washington Mutual Card Services/JPMorgan Chase October 2006 - March 2009
Providian Finanacial/Washington Mutual 2003 - 2006
Providian Financial 1992 - 2003
Skills
Customer Service, Call Center, Team Management, Sales, Customer Satisfaction, Credit Cards, Call Centers, Banking
Education
California State University-East Bay
BS, Business Administration, Marketing
Oracle February 2009 - Present
Wells Fargo Company 2009 - 2010
JP Morgan Chase (Formerly WaMu) October 2006 - February 2009
Washington Mutual Card Services January 2005 - October 2006
Providian Financial February 2001 - January 2005
Education
California State University-Sacramento
Bachelor of Science, Engineering
Wells Fargo June 2002 - Present
Providian 1992 - 2002
Providian Home Loans 1992 - 2002
Providian Financial 1992 - 2002
Education
California State University-Hayward - School of Business and Economics 1989 — 1992
BS, Business
New York Life Insurance Company May 2011 - Present
JP Morgan Chase March 2003 - March 2009
Providian Financial 1999 - 2003
Providian Financial 1996 - 1999
Providian Financial 1995 - 1996
Education
Chabot College
General study
California Department of Insurance December 2011 - Present
Black Letter Discovery August 2011 - December 2011
State of California Department of Social Services January 2001 - January 2008
Providian Financial June 2000 - January 2001
Wilson Sonsini Goodrich and Rosati September 1999 - May 2000
Charles Schwab & Co January 1997 - January 2000
Skills
Class Actions, Document Review, Legal Research, Pleadings, Trials, Commercial Litigation, Motions, Hearings, Civil Litigation, Legal Writing, Intellectual Property, Litigation, Public Speaking, Research, Licensing, Courts, PACER, Nonprofits, PowerPoint, Due Diligence, Westlaw, Mediation, Negotiation
Education
California Western School of Law 1992 — 1995
JD
University of California, Los Angeles 1988 — 1991
Political Science
Citibank September 2009 - Present
Washington Mutual Card Services 2000 - 2009
Providian Financial 1998 - 2006
Providian 1999 - 2000
Providian 1998 - 1999
Education
California State University-Los Angeles 1989 — 1994
Art History
Fashion Institute of Design & Merchandising 1987 — 1988
Interior Design
University of Utah 1984 — 1987
Art History
Willis Management Group, Inc. July 2005 - Present
Providian Financial 1999 - 2004
Skills
Customer Service, Negotiation, Management, Team Building, Marketing, Budgets, Account Management, Contract Management, Property Management, Credit Cards, Real Estate
Education
California State University-East Bay 1995 — 1998
Business Administration, Marketing
Otis Spunkmeyer January 2009 - April 2010
Providian Financial 1995 - 2008
Providian Financial 1995 - 2008
Skills
SDLC, Business Analysis, Process Improvement, Vendor Management, Project Management, Visio, PeopleSoft, Program Management, Cross-functional Team..., Access, Analytics
Education
California State University-East Bay 1993 — 1995
BA, Human Development
Imperial Irrigation District March 2011 - March 2012
Imperial Irrigation District November 2005 - March 2011
Indian Palms Country Club & Resort February 2004 - November 2005
Providian Financial July 2000 - September 2003
Skills
Crisis Communications, Public Relations, Internal Communications, Strategic Communications, Media Relations, Corporate Communications
Education
California State University-East Bay 1998 — 2000
BA, Mass Communications
San Joaquin Delta College 1997 — 1998
General AA
Flywheel Networks May 2013 - Present
DEALERTRACK (formerly FDI Collateral Management) March 2006 - May 2013
DEALERTRACK (formerly FDI Collateral Management) November 2003 - March 2006
Bank of the West August 2002 - November 2003
Providian Financial February 1998 - August 2002
Skills
Cross-functional Team..., Call Center, Team Building, Strategic Planning, Change Management, Team Leadership, Budgets, Leadership, Management, Account Management, Training, Human Resources, Strategy, Business Process..., Six Sigma, Call Centers, Negotiation, Performance Management, SaaS, Customer Service, Executive Management, Integration, Software Documentation, CRM, Operations Management, Outsourcing, Quality Assurance
Education
California State University-Sacramento 1993 — 1996
Bachelor of Arts Degree, Communication Studies
Las Positas College 1991 — 1993
Associates of Arts Degree, General Education
Middlesex University
Communication Studies
Whole Foods Market March 2015 - Present
Whole Foods Market May 2013 - Present
Eduardo Lin M.D. & Asscoiates January 2012 - November 2012
Chevron / Health Fitness Corporation June 2007 - June 2012
Franklin Financial & Realty July 2001 - June 2007
Solano County Health and Human Services January 2004 - May 2004
Providian Financial January 1998 - October 2000
Skills
Wellness Coaching, Nutrition, Healthcare Management, Ergonomics, Consulting, Health Consulting, Service Delivery, Processes Development, Healthcare..., Project Management, Public Speaking, Marketing, Microsoft Excel, Social Media, Team Building, Treatment, Training, Healthcare, Microsoft Office, Customer Service, Leadership
Education
NTI 2015 — 2019
MNT Diploma, Master Nutrition Therapist
Penn Foster 2012 — 2014
Certification, Holistic Nutrition, A
California State University-Sacramento 1999 — 2004
BS, Health Science / Healthcare Administration
College of the Redwoods 1992 — 1995
Associate of Arts and Sciences (AAS), Biochemistry and Mathematics
Kaiser Foundation Health Plan 2005 - 2011
Providian Financial 2004 - 2005
Fair Isaac Corporation 1989 - 2003
Skills
SAS, SQL, Comparex, StarTool, File Manager, SORT, TMS, CA-1, FDReport, SAR, Search-For, IOF, SuperC, SPUFI, QMF, Group 1, PKZIP, PKUNZIP, XMIT, REXX, CLIST, IKJEFT1P, NDM, FTP, Easytrieve Plus, TPX, Lotus Notes, Notepad, Outlook Express, PowerPoint, Visio, UltraEdit, UltraCompare, Internet Explorer, Netscape Navigator, Windows Explorer, MicroFocus, WinZip, z/OS, Data Management, Healthcare IT, Health Insurance, JCL, Perl
Education
California State University-East Bay 1985 — 1989
Bachelors
University of California, Berkeley 1986 — 1986
Undergraduate
Chabot College 1982 — 1985
Undergraduate
Union Bank October 2010 - Present
JPMorgan Chase 2008 - 2009
Washington Mutual 2005 - 2009
Providian Financial 1996 - 2005
Education
California State University-Sacramento
BA
Coca-Cola Refreshment May 2012 - Present
Coca-Cola Refreshments May 2012 - Present
Coca-Cola Enterprises July 2006 - Present
Mitchell Katz Winery April 2013 - January 2015
DHL February 2000 - April 2005
Providian Financial March 1995 - February 2000
Skills
Supply Chain, Logistics, Warehouse Management, Warehousing, Supply Chain Management, Logistics Management, Operations Management, Transportation, Shipping, Process Improvement, Receiving, Continuous Improvement, Sales Operations, Customer Service, Training, Forecasting, Sales
Education
California State University-East Bay 1986 — 1988
None, Math and Computer Science
La Salle University 1980 — 1981
Signature Carpet One September 2010 - Present
Affinity Appraisal Services March 2009 - August 2010
S & S Real Estate Services June 2002 - March 2009
Genesis Residential Funding 2001 - 2002
Providian Financial 1999 - 2001
Providian Financial 1998 - 1999
Providian Financial 1996 - 1998
Skills
Adobe Creative Suite, Process Improvement, Customer Service, Sales Management, Operations Management, Public Speaking
Education
Allied Business Schools 2001 — 2002
Real Estate Appraisal, Real Estate
California State University-East Bay
Business Administration
FolgerGraphics, Inc. October 2004 - Present
Optima Ophthalmic Medical Associates, Inc June 2001 - June 2004
Providian Financial June 1998 - June 2001
Skills
PowerPoint, Account Management, Print Management, Digital Printing, Offset Printing, Variable Data Printing, Direct Mail, Pre-press, Travel Arrangements, Administrative..., Letter Writing, Office Administration
Education
California State University-Hayward 1998 — 2004
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Hayward High School 1994 — 1998
High School Diploma
ExiSource, LLC August 2010 - Present
McKesson 1997 - 2002
Providian Financial 1992 - 1997
Skills
Talent Acquisition, Onboarding, Employee Engagement, HRIS, Organizational..., Mergers, Strategic Planning, Talent Management, Business Process..., Budgets, Coaching, CRM, Executive Coaching, Team Leadership, Mergers & Acquisitions, Executive Management, Leadership, Management, Performance Improvement, Process Improvement, Deferred Compensation, Strategy, Management Consulting, Team Building, Organizational Design, Project Management, Start-ups, Personnel Management, Program Management
Education
California State University-Sacramento 1984 — 1989
BS, Management
Contra Costa County August 2012 - April 2013
Duke City Auto December 2000 - May 2001
Bank of America August 2000 - December 2000
Providian Financial March 1999 - June 2000
Bank of the West August 1998 - March 1999
Skills
Human Resources, PowerPoint, Performance Appraisal, Microsoft Word, Job Analysis, Microsoft Office, Microsoft Excel, New Hire Orientations, Customer Service, Teamwork, Conflict Resolution, Time Management, HR Policies
Education
California State University-Sacramento 2007 — 2011
Bachelor of Science, Business Administration; Human Resource Management and Organizational Behavior
IBM 2012 - Present
American Wireless 2011 - 2012
Multi-Housing Property Management 2006 - 2012
Sun Microsystems 2005 - 2006
Cisco Systems 2001 - 2005
Cisco Systems 1998 - 2001
enCommerce, Inc. 1998 - 1998
Providian Financial 1993 - 1995
Providian Financial 1992 - 1993
Skills
WebEx, Program Management, Cross-functional Team..., Vendor Management, Sales Enablement, Salesforce.com, Business Process, Product Marketing, Partner Management, Project Management, CRM, Cloud Computing, Property Management
Education
San Jose State University
Lucas Graduate School of Business, Master of Business Administration
California State University-Hayward
Bachelor of Science (BS), Psychology, option Industrial Psychology, minor Business Administration
The George Washington University
Master Certificate, Project Management
Fireside Bank December 2003 - April 2006
Providian Financial June 1992 - September 2003
Education
California State University-Hayward - School of Business and Economics 1986 — 1989
BA, Business Administration and Real Estate
PUSD April 2014 - Present
ADP 1998 - 2011
ProBusiness in Pleasanton 1998 - 2001
Providian Financial 1995 - 1998
Skills
Business Analysis, Requirements Analysis, SDLC, ADP Payroll, Analysis, Business Process..., Project Management, Process Improvement, Integration, PeopleSoft, Team Building, Quality Assurance, Test Management, Business Process, Test Planning, Sarbanes-Oxley Act, Software Implementation, Software Quality..., Customer Service, Customer Relations, Customer Support, inbound sales, Sales Operations, SAP ERP, Project Coordination, Project Planning, Communication
Education
California State University-Sacramento
School of Arts and Science - Economics and Minor in Business, Economics and Business
TUSD February 2013 - Present
2010Washington Mutual/Chase Bank October 2004 - March 2010
Providian Financial February 1995 - November 2004
Education
Boston Reed 2009 — 2010
Pharmacy Technician
California State University-East Bay 1982 — 1984
Speech Communications
Chabot College
Associate of Arts Degree, General
Fireside Bank March 2004 - Present
Providian Financial May 1994 - March 2004
First Interstate Bank November 1987 - December 1993
Education
California State University-Sacramento
BA - Economics/Psychology
Heffernan Insurance Brokers September 2005 - Present
Heffernan Insurance Brokers September 2005 - Present
Chevron May 2001 - February 2005
Providian Financial April 2000 - May 2001
Providian Financial July 1999 - April 2000
Avenal Chiropractic Office August 1996 - July 1999
Skills
Accruals, General Ledger, Account Reconciliation, Journal Entries, Bank Reconciliation, Accounts Payable, Fixed Assets, Accounts Receivable, GAAP, Accounting, Financial Reporting, Financial Accounting, Sarbanes-Oxley Act
Education
California State University-East Bay
Bachelor of Science (B.S.), Accounting and Corporate Management
US Air Force Reserve September 2012 - Present
United States Air Force November 2001 - December 2010
Providian Financial September 1999 - July 2001
Education
Golden Gate University 2012 — 2013
Graduate Certificate, Human Resource Management
The University of Texas at San Antonio 2006 — 2009
Master of Arts (M.A.), Education/Kinesiology and Health Promotion
California State University-Sacramento 1997 — 1999
Bachelor of Arts (BA), Communication Studies
Nelson Staffing 1998 - 1999
Providian Financial May 1996 - July 1998
Education
California State University-Hayward 1981 — 1987
Bachelor of Business Administration (BBA), Business Administration and Management, General
Marina High School 1977 — 1981
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program