Providian Financial
Industry: Company
DescriptionProvidian Financial Corporation was one of the leading credit card issuers in the United States when it was sold to Washington Mutual for approximately US$6.5 billion in October 2005. Providian was headquartered in San Francisco, California, and had more than 10 million card holders at the time of its sale. Headquarters: San Francisco, California, United States Parent organization: JPMorgan Chase (2008–) Founded: 1984 Number of employees: 3,500 Key person: Joseph Saunders
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1,207 Providian Financial employees in database. Find out everything there's to know about Providian Financial employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Providian Financial Employees
Employee
Years
Job
Industry
Travis Swafford Travis Swafford's Providian Financial Experience March 2000 - June 2002
Job Marketing Database Consultant at Wells Fargo
Industry Banking
Experience
Wells Fargo May 2010 - Present
Wells Fargo July 2002 - April 2010
Providian Financial March 2000 - June 2002
Skills
Data Analysis, Data Mining, Competitive Analysis, Marketing Strategy, Data Modeling, Database Marketing
Education
North Carolina State University 1996 — 1997
Master's degree, Economics
University of North Carolina at Asheville 1992 — 1996
Bachelor of Arts (BA), Economics
Wells Fargo May 2010 - Present
Wells Fargo July 2002 - April 2010
Providian Financial March 2000 - June 2002
Skills
Data Analysis, Data Mining, Competitive Analysis, Marketing Strategy, Data Modeling, Database Marketing
Education
North Carolina State University 1996 — 1997
Master's degree, Economics
University of North Carolina at Asheville 1992 — 1996
Bachelor of Arts (BA), Economics
Heather Baca, MBA Heather Baca, MBA's Providian Financial Experience 2002 - 2005
Job Member Services Supervisor, Pedernales Electric Cooperative
Industry Utilities
Experience
Pedernales Electric Cooperative December 2007 - Present
Providian Financial 2002 - 2005
Comdata June 2000 - August 2001
Skills
Customer Satisfaction, Process Improvement, Quality Assurance, Team Leadership, Management, Six Sigma, Lean Manufacturing, Customer Service, Team Building, Call Centers, Project Management, Program Management, Budgets, Microsoft Office, MS Project, Business Process..., Coaching, Project Planning, Visio, Software Documentation, Public Speaking, Analysis, Employee Training
Education
St. Edward's University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Park University 2004 — 2005
BS, Human Resource Management
The University of Texas at El Paso 1996 — 2001
BA, Coommunication Studies
Pedernales Electric Cooperative December 2007 - Present
Providian Financial 2002 - 2005
Comdata June 2000 - August 2001
Skills
Customer Satisfaction, Process Improvement, Quality Assurance, Team Leadership, Management, Six Sigma, Lean Manufacturing, Customer Service, Team Building, Call Centers, Project Management, Program Management, Budgets, Microsoft Office, MS Project, Business Process..., Coaching, Project Planning, Visio, Software Documentation, Public Speaking, Analysis, Employee Training
Education
St. Edward's University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Park University 2004 — 2005
BS, Human Resource Management
The University of Texas at El Paso 1996 — 2001
BA, Coommunication Studies
Gina Wisecarver Gina Wisecarver's Providian Financial Experience August 2000 - December 2003
Job Pre Kindergarten Teacher at Blackdiamond Elementary School
Industry Information Services
Experience
Bullhead City School District - Blackdiamond Elementary School December 2014 - Present
Wine Barrel Company October 2009 - Present
Bullhead City Elementary School District October 2014 - December 2014
Mohave Community College September 2012 - February 2014
JP Morgan Chase/Washington Mutual Card Services December 2003 - February 2010
Providian Financial August 2000 - December 2003
Providian Financial June 1996 - August 2000
Skills
Management, Vendor Management, Leadership, Financial Services, Project Management, Operations Management, Process Improvement, Strategic Planning, Business Process, Product Management, Credit Cards, Risk Management, Call Center, Call Centers, Outsourcing, Analysis, Sales, Team Leadership, Budgets, Executive Management, Customer Satisfaction
Education
Northern Arizona University 2014 — 2015
Bachelor of Applied Science (BASc), Career and Technical Education, 4.0
Mohave Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Paralegal
Bullhead City School District - Blackdiamond Elementary School December 2014 - Present
Wine Barrel Company October 2009 - Present
Bullhead City Elementary School District October 2014 - December 2014
Mohave Community College September 2012 - February 2014
JP Morgan Chase/Washington Mutual Card Services December 2003 - February 2010
Providian Financial August 2000 - December 2003
Providian Financial June 1996 - August 2000
Skills
Management, Vendor Management, Leadership, Financial Services, Project Management, Operations Management, Process Improvement, Strategic Planning, Business Process, Product Management, Credit Cards, Risk Management, Call Center, Call Centers, Outsourcing, Analysis, Sales, Team Leadership, Budgets, Executive Management, Customer Satisfaction
Education
Northern Arizona University 2014 — 2015
Bachelor of Applied Science (BASc), Career and Technical Education, 4.0
Mohave Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Paralegal
Ahmad Fazel Ahmad Fazel's Providian Financial Experience May 1999 - March 2001
Job Modern Furniture Store Owner www.willfazelonlinestore.com
Industry Recreational Facilities and Services
Experience
www.ahmadfazel-century21alpharealty.com January 2012 - Present
century 21 alpha realty January 2012 - Present
world wide lending May 2006 - May 2006
Providian Financial May 1999 - March 2001
Skills
Real Estate
Education
allied schools 2012 — 2012
Real Estate
Sacramento City College 1997 — 2005
na, General education
river city high school 1993 — 1997
high school diploma, Mathematics
www.ahmadfazel-century21alpharealty.com January 2012 - Present
century 21 alpha realty January 2012 - Present
world wide lending May 2006 - May 2006
Providian Financial May 1999 - March 2001
Skills
Real Estate
Education
allied schools 2012 — 2012
Real Estate
Sacramento City College 1997 — 2005
na, General education
river city high school 1993 — 1997
high school diploma, Mathematics
Oscar Marquez Oscar Marquez's Providian Financial Experience July 2001 - December 2003
Job Vice President of Global Institutional Credit at American Express
Industry Financial Services
Experience
American Express February 2014 - Present
American Express April 2011 - February 2014
Huntington National Bank August 2010 - April 2011
Weber Associates 2010 - November 2010
Barclays Bank PLC, Barclaycard, UK 2007 - 2009
Barclaycard 2007 - 2008
Alliance Data 2004 - 2007
Providian Financial July 2001 - December 2003
AT&T 1991 - 1999
Skills
Financial Services, Global Management, International..., Litigation Management, Bankruptcy, Customer Service, Voice of the Customer, Spanish, Sales, Expense Management, Value Chain Analysis, CRM, Management, Cross-functional Team..., Process Improvement, Call Center
Education
Otterbein University
Bachelor's, Business Administration
American Express February 2014 - Present
American Express April 2011 - February 2014
Huntington National Bank August 2010 - April 2011
Weber Associates 2010 - November 2010
Barclays Bank PLC, Barclaycard, UK 2007 - 2009
Barclaycard 2007 - 2008
Alliance Data 2004 - 2007
Providian Financial July 2001 - December 2003
AT&T 1991 - 1999
Skills
Financial Services, Global Management, International..., Litigation Management, Bankruptcy, Customer Service, Voice of the Customer, Spanish, Sales, Expense Management, Value Chain Analysis, CRM, Management, Cross-functional Team..., Process Improvement, Call Center
Education
Otterbein University
Bachelor's, Business Administration
Tameika Ealey Franklin Tameika Ealey Franklin's Providian Financial Experience February 1999 - October 2001
Job Payment Revenue Analyst at Hudson Energy
Industry Oil & Energy
Experience
Hudson Energy March 2013 - Present
Medical Management Professionals October 2001 - March 2013
Providian Financial February 1999 - October 2001
Bank One February 1998 - February 1999
Skills
Medical Billing, Healthcare, Practice Management, Medical Coding, Healthcare Management, CPT, Medical Terminology, Radiology, Hospitals, ICD-9, EMR, Revenue Cycle, HIPAA, Physicians, Medical Records, Emergency Medicine, Physician Relations, EHR, Healthcare Information..., Medicine, Payment Systems, Remittance Processing, •WordPerfect,..., Account Reconciliation
Education
Tarrant County College 2009 — 2011
Associate of Arts (A.A.)
Prairie View A&M University
The University of Texas at Arlington
Hudson Energy March 2013 - Present
Medical Management Professionals October 2001 - March 2013
Providian Financial February 1999 - October 2001
Bank One February 1998 - February 1999
Skills
Medical Billing, Healthcare, Practice Management, Medical Coding, Healthcare Management, CPT, Medical Terminology, Radiology, Hospitals, ICD-9, EMR, Revenue Cycle, HIPAA, Physicians, Medical Records, Emergency Medicine, Physician Relations, EHR, Healthcare Information..., Medicine, Payment Systems, Remittance Processing, •WordPerfect,..., Account Reconciliation
Education
Tarrant County College 2009 — 2011
Associate of Arts (A.A.)
Prairie View A&M University
The University of Texas at Arlington
Jessica Steves Jessica Steves's Providian Financial Experience March 2000 - December 2001
Job Marketing Coordinator at AIReS
Industry Real Estate
Experience
AIReS April 2012 - Present
Citizens Bank August 2011 - April 2012
SunTrust Bank May 2010 - September 2011
DoD Community Bank May 2007 - April 2010
DoD Community Bank May 2007 - April 2010
Andrews Federal Credit Union March 2004 - December 2006
Wachovia February 2002 - December 2003
Providian Financial March 2000 - December 2001
Progressive Medical Specialists January 1999 - January 2000
Giant Eagle Grocery Store May 1994 - March 1999
Skills
Loans, Banking, Customer Service, Project Management, Employee Training, Project Planning, Deposits, Cash Management, Branch Banking, Financial Services, Human Resources, Credit, Consumer Lending, Mortgage Lending, Retail Banking, Cross Selling, Commercial Banking, Credit Analysis, Underwriting, Insurance, Leadership, Sales, Employee Relations, Management, Performance Management, Business Development, Finance, Coaching, Customer Retention, Interviews, Program Management, Benefits Administration, Negotiation, Vendor Management, Software Documentation, Sales Management, Marketing, Policy
Education
University of Oklahoma 2004 — 2006
MHR, Human Relations
Penn State University 1994 — 1998
B.S., Administration of Justice
University of Maryland University College 2007 — 2010
B.S., Human Resource Management
AIReS April 2012 - Present
Citizens Bank August 2011 - April 2012
SunTrust Bank May 2010 - September 2011
DoD Community Bank May 2007 - April 2010
DoD Community Bank May 2007 - April 2010
Andrews Federal Credit Union March 2004 - December 2006
Wachovia February 2002 - December 2003
Providian Financial March 2000 - December 2001
Progressive Medical Specialists January 1999 - January 2000
Giant Eagle Grocery Store May 1994 - March 1999
Skills
Loans, Banking, Customer Service, Project Management, Employee Training, Project Planning, Deposits, Cash Management, Branch Banking, Financial Services, Human Resources, Credit, Consumer Lending, Mortgage Lending, Retail Banking, Cross Selling, Commercial Banking, Credit Analysis, Underwriting, Insurance, Leadership, Sales, Employee Relations, Management, Performance Management, Business Development, Finance, Coaching, Customer Retention, Interviews, Program Management, Benefits Administration, Negotiation, Vendor Management, Software Documentation, Sales Management, Marketing, Policy
Education
University of Oklahoma 2004 — 2006
MHR, Human Relations
Penn State University 1994 — 1998
B.S., Administration of Justice
University of Maryland University College 2007 — 2010
B.S., Human Resource Management
Jonathan Walsh Jonathan Walsh's Providian Financial Experience September 2004 - September 2005
Job SVP & Chief HR Officer
Industry Human Resources
Experience
Calypso Technology October 2012 - Present
Clear Channel Outdoor April 2010 - June 2012
Independent HR Strategy Consultancy April 2009 - March 2010
Washington Mutual Card Services October 2007 - March 2009
Washington Mutual Card Services October 2005 - October 2007
Providian Financial September 2004 - September 2005
Providian Financial September 2003 - September 2004
Providian Financial January 2002 - September 2003
Providian Financial July 2000 - January 2002
NCS Pearson June 1998 - July 2000
Skills
Organizational..., Talent Acquisition, Employee Relations, Personnel Management, HRIS, Deferred Compensation, Strategy, Organizational..., Training, Leadership, Management Consulting, Mergers & Acquisitions, Strategic Planning, Analytics, Policy, Human Capital, Strategic HR, Talent Management, Succession Planning, Onboarding, Mergers, Process Improvement, Consulting, Program Management, Sourcing, Recruiting, Change Management, Human Resources, Performance Management, Employee Engagement, Employee Benefits, Workforce Planning, Executive Coaching, Applicant Tracking..., Organizational Design, Leadership Development, Employment Law, Benefits Administration
Education
Roosevelt University 1999 — 2001
MA, Industrial/Organizational Psychology
Wabash College 1994 — 1998
BA, cum laude, Psychology/English
Calypso Technology October 2012 - Present
Clear Channel Outdoor April 2010 - June 2012
Independent HR Strategy Consultancy April 2009 - March 2010
Washington Mutual Card Services October 2007 - March 2009
Washington Mutual Card Services October 2005 - October 2007
Providian Financial September 2004 - September 2005
Providian Financial September 2003 - September 2004
Providian Financial January 2002 - September 2003
Providian Financial July 2000 - January 2002
NCS Pearson June 1998 - July 2000
Skills
Organizational..., Talent Acquisition, Employee Relations, Personnel Management, HRIS, Deferred Compensation, Strategy, Organizational..., Training, Leadership, Management Consulting, Mergers & Acquisitions, Strategic Planning, Analytics, Policy, Human Capital, Strategic HR, Talent Management, Succession Planning, Onboarding, Mergers, Process Improvement, Consulting, Program Management, Sourcing, Recruiting, Change Management, Human Resources, Performance Management, Employee Engagement, Employee Benefits, Workforce Planning, Executive Coaching, Applicant Tracking..., Organizational Design, Leadership Development, Employment Law, Benefits Administration
Education
Roosevelt University 1999 — 2001
MA, Industrial/Organizational Psychology
Wabash College 1994 — 1998
BA, cum laude, Psychology/English
Debbie MacBean Debbie MacBean's Providian Financial Experience 1989 - 1997
Job CSS Quality Manager
Industry Telecommunications
Experience
Juniper Networks December 2009 - Present
Juniper Networks November 2004 - December 2009
Network Equipment Technologies August 1999 - October 2004
Network Equipment Technologies September 1997 - August 1999
Providian Financial 1989 - 1997
Skills
Business Objects, SharePoint, Oracle Discoverer, Crystal Reports, Oral & Written..., Cross-functional Team..., Process Improvement, Requirements Analysis, Management, Leadership, Service Delivery, Analysis, Databases, Sales Operations, Customer Satisfaction, Analytics, Integration, Program Management, Business Analysis
Education
Saint Mary's College of California 1998 — 2000
Business, Project Management
Juniper Networks December 2009 - Present
Juniper Networks November 2004 - December 2009
Network Equipment Technologies August 1999 - October 2004
Network Equipment Technologies September 1997 - August 1999
Providian Financial 1989 - 1997
Skills
Business Objects, SharePoint, Oracle Discoverer, Crystal Reports, Oral & Written..., Cross-functional Team..., Process Improvement, Requirements Analysis, Management, Leadership, Service Delivery, Analysis, Databases, Sales Operations, Customer Satisfaction, Analytics, Integration, Program Management, Business Analysis
Education
Saint Mary's College of California 1998 — 2000
Business, Project Management
Oveson Brian Oveson Brian's Providian Financial Experience September 1998 - September 2001
Job Area Service Manager at Fairbanks Scales
Industry Electrical/Electronic Manufacturing
Experience
Fairbanks Scales January 2006 - Present
Providian Financial September 1998 - September 2001
US Army, Signal Corps February 1983 - June 1998
Skills
Field Service, Service Management, Electronics, Troubleshooting, Automation, Customer Satisfaction, Continuous Improvement, Computer Hardware, Process Improvement, Operations Management, Customer Service, Account Management, Purchasing, Key Account Management, Product Development
Education
University of Phoenix 1996 — 1998
Bachelor's degree, Management Information Systems, General
Monterey Peninsula College 1993 — 1994
Associate of Arts (A.A.), General Studies
Fairbanks Scales January 2006 - Present
Providian Financial September 1998 - September 2001
US Army, Signal Corps February 1983 - June 1998
Skills
Field Service, Service Management, Electronics, Troubleshooting, Automation, Customer Satisfaction, Continuous Improvement, Computer Hardware, Process Improvement, Operations Management, Customer Service, Account Management, Purchasing, Key Account Management, Product Development
Education
University of Phoenix 1996 — 1998
Bachelor's degree, Management Information Systems, General
Monterey Peninsula College 1993 — 1994
Associate of Arts (A.A.), General Studies
Robert Buri PMP Robert Buri PMP's Providian Financial Experience March 1998 - April 2000
Job IS Technical Services Specialist at State of Wisconsin
Industry Government Administration
Experience
State of Wisconsin May 2012 - Present
State of Wisconsin January 2010 - May 2012
State of Wisconsin February 2007 - December 2009
State of Wisconsin, Public Service Commission May 2000 - February 2007
Providian Financial March 1998 - April 2000
Skills
Negotiation, Requirements Analysis, Microsoft Office, Problem Solving, Government, ITIL, Change Management, Outlook, Windows, Project Management, SharePoint, Leadership, Management, Training, Process Improvement, Troubleshooting, Software Documentation, Program Management, Strategic Planning, Access, Team Leadership, Customer Service, Project Planning, Analysis
Education
Project Management Institute 2011 — 2011
PMP, Project Management
University of Utah 1997 — 2000
Bachelor's degree, Interpersonal and Social Skills, 3.0
Salt Lake Community College 1994 — 1998
A.S, Architecture
State of Wisconsin May 2012 - Present
State of Wisconsin January 2010 - May 2012
State of Wisconsin February 2007 - December 2009
State of Wisconsin, Public Service Commission May 2000 - February 2007
Providian Financial March 1998 - April 2000
Skills
Negotiation, Requirements Analysis, Microsoft Office, Problem Solving, Government, ITIL, Change Management, Outlook, Windows, Project Management, SharePoint, Leadership, Management, Training, Process Improvement, Troubleshooting, Software Documentation, Program Management, Strategic Planning, Access, Team Leadership, Customer Service, Project Planning, Analysis
Education
Project Management Institute 2011 — 2011
PMP, Project Management
University of Utah 1997 — 2000
Bachelor's degree, Interpersonal and Social Skills, 3.0
Salt Lake Community College 1994 — 1998
A.S, Architecture
DeShan Skipper's Providian Financial Experience February 2002 - July 2004
Job Medical Aesthetician
Industry Health, Wellness and Fitness
Experience
Dishport Medical Aesthetics November 2013 - Present
Consultant Rodan + Fields August 2013 - October 2013
Dutch Boy Cleaners 2012 - 2013
Diabetes and Glandular Disease Clinic March 2005 - November 2006
Providian Financial February 2002 - July 2004
MCI Worldcom May 1999 - October 2001
QVC November 1996 - March 1998
Olga's Hair Designs February 1993 - August 1993
Indulgences Salon and Spa March 1991 - February 1993
Shear Image Hair Designs June 1990 - February 1991
Skills
Customer Retention, Typing, Call Centers, Conflict Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Telephone Skills, Cashiering, Data Entry, Receptionist Duties, Telephone Reception, Telecommunications, Telecommunications..., Product Marketing, Marketing, Teamwork, Customer Satisfaction, Sales, Retail, Administrative..., Time Management, Outlook, Customer Experience, Creative Writing, Inventory Management, Team Leadership, Retail Sales, Internet Explorer, Microsoft Office 2007, Facebook, Phone Etiquette, Coaching, Customer Service
Education
Milan Institute 2013 — 2014
Aesthetics
San Antonio Beauty College 1992 — 1993
Aesthetics, Professional Makeup, Clinical Skincare, Makeup, Therapeutic Body Treatments
San Antonio College 1988 — 1990
N/A, Theatre/Theater
James Madison High 1983 — 1987
High School, High School/Secondary Diplomas and Certificates
Dishport Medical Aesthetics November 2013 - Present
Consultant Rodan + Fields August 2013 - October 2013
Dutch Boy Cleaners 2012 - 2013
Diabetes and Glandular Disease Clinic March 2005 - November 2006
Providian Financial February 2002 - July 2004
MCI Worldcom May 1999 - October 2001
QVC November 1996 - March 1998
Olga's Hair Designs February 1993 - August 1993
Indulgences Salon and Spa March 1991 - February 1993
Shear Image Hair Designs June 1990 - February 1991
Skills
Customer Retention, Typing, Call Centers, Conflict Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Telephone Skills, Cashiering, Data Entry, Receptionist Duties, Telephone Reception, Telecommunications, Telecommunications..., Product Marketing, Marketing, Teamwork, Customer Satisfaction, Sales, Retail, Administrative..., Time Management, Outlook, Customer Experience, Creative Writing, Inventory Management, Team Leadership, Retail Sales, Internet Explorer, Microsoft Office 2007, Facebook, Phone Etiquette, Coaching, Customer Service
Education
Milan Institute 2013 — 2014
Aesthetics
San Antonio Beauty College 1992 — 1993
Aesthetics, Professional Makeup, Clinical Skincare, Makeup, Therapeutic Body Treatments
San Antonio College 1988 — 1990
N/A, Theatre/Theater
James Madison High 1983 — 1987
High School, High School/Secondary Diplomas and Certificates
Derrye Harrigan Derrye Harrigan's Providian Financial Experience October 1997 - October 2002
Job I connect the right person with the right product or service
Industry Management Consulting
Experience
East Bay Professional Experience Network (East Bay PEN) May 2015 - Present
East Bay Professional Experience Network (East Bay PEN) November 2013 - April 2015
Jay Hampton Custom Tailors June 1998 - September 2009
Providian Financial October 1997 - October 2002
Nob Hill Financial January 1996 - February 1997
American National Insurance Company February 1989 - June 1995
Pan African Center for Progressive Education September 1977 - August 1983
Skills
Teaching, Higher Education, Public Speaking, Nonprofits, Customer Service, Community Outreach, Microsoft Office, Research, Curriculum Design, Curriculum Development, Adolescents, Training, Professional training, Psychology, Self Assessment, Team Motivation, Motivation, Sales Motivation, Career Development, Career Counseling, Event Planning, Leadership, Workshop Facilitation
Education
Saint Mary's College of California 2004 — 2009
B.S., Psychology
East Bay Professional Experience Network (East Bay PEN) May 2015 - Present
East Bay Professional Experience Network (East Bay PEN) November 2013 - April 2015
Jay Hampton Custom Tailors June 1998 - September 2009
Providian Financial October 1997 - October 2002
Nob Hill Financial January 1996 - February 1997
American National Insurance Company February 1989 - June 1995
Pan African Center for Progressive Education September 1977 - August 1983
Skills
Teaching, Higher Education, Public Speaking, Nonprofits, Customer Service, Community Outreach, Microsoft Office, Research, Curriculum Design, Curriculum Development, Adolescents, Training, Professional training, Psychology, Self Assessment, Team Motivation, Motivation, Sales Motivation, Career Development, Career Counseling, Event Planning, Leadership, Workshop Facilitation
Education
Saint Mary's College of California 2004 — 2009
B.S., Psychology
Matt Scovern Matt Scovern's Providian Financial Experience 2001 - December 2004
Job Senior Manager Marketing at Synchrony Financial
Industry Financial Services
Experience
Synchrony Financial (formerly part of GE Capital) October 2014 - Present
GE Capital January 2005 - February 2014
Providian Financial 2001 - December 2004
Providian Financial 1997 - 2001
Skills
Credit Cards, Direct Mail, Cross-functional Team..., Loyalty Marketing, Cards, Strategy, Direct Marketing, Product Marketing, Marketing Strategy, Marketing, Management, Analytics, Customer Acquisition, Leadership, CRM
Education
Oregon State University 1987 — 1992
BS, Industrial Engineering
Synchrony Financial (formerly part of GE Capital) October 2014 - Present
GE Capital January 2005 - February 2014
Providian Financial 2001 - December 2004
Providian Financial 1997 - 2001
Skills
Credit Cards, Direct Mail, Cross-functional Team..., Loyalty Marketing, Cards, Strategy, Direct Marketing, Product Marketing, Marketing Strategy, Marketing, Management, Analytics, Customer Acquisition, Leadership, CRM
Education
Oregon State University 1987 — 1992
BS, Industrial Engineering
Ariesa Wortelboer's Providian Financial Experience April 1998 - November 2002
Job Assistant Controller/ Human Resources at Spectrum Engineers
Industry Accounting
Experience
Spectrum Engineers December 2004 - Present
Honeywell 2003 - 2004
Providian Financial April 1998 - November 2002
Skills
Payroll Administration, Payroll Taxes, Account Reconciliation, Accounts Payable, General Ledger..., Human Resource..., Financial Accounting, Financial Statements, Excel, Word, Access, Outlook
Education
University of Utah - David Eccles School of Business 2011 — 2014
Accounting
Salt Lake Community College 2006 — 2011
Associate of Science (AS), Business
Spectrum Engineers December 2004 - Present
Honeywell 2003 - 2004
Providian Financial April 1998 - November 2002
Skills
Payroll Administration, Payroll Taxes, Account Reconciliation, Accounts Payable, General Ledger..., Human Resource..., Financial Accounting, Financial Statements, Excel, Word, Access, Outlook
Education
University of Utah - David Eccles School of Business 2011 — 2014
Accounting
Salt Lake Community College 2006 — 2011
Associate of Science (AS), Business
RJ Graham RJ Graham's Providian Financial Experience October 1998 - July 2002
Job Operations Manager Towers Watson
Industry Insurance
Experience
Towers Watson August 2009 - Present
One Source Benefits June 2007 - November 2012
Capital Financial June 2007 - May 2008
Evolution Funding Group July 2004 - June 2007
Providian Financial October 1998 - July 2002
Prime Option Mastercard November 1994 - October 1998
Skills
Call Center, Mortgage Lending, Mortgage Underwriting, Employee Benefits, Sales, Insurance, Health Insurance, Operations Management, Medicare, Life Insurance, Disability Insurance, Team Building, Process Improvement, Customer Service, Coaching, Customer Retention, Risk Management, Strategic Planning, Training, Health Insurance..., Health Care Compliance, Call Centers, Banking, Employee Training
Education
University of Phoenix 2007 — 2010
Associates, Business Management
Salt Lake Community College 1990 — 1993
Business Management
Towers Watson August 2009 - Present
One Source Benefits June 2007 - November 2012
Capital Financial June 2007 - May 2008
Evolution Funding Group July 2004 - June 2007
Providian Financial October 1998 - July 2002
Prime Option Mastercard November 1994 - October 1998
Skills
Call Center, Mortgage Lending, Mortgage Underwriting, Employee Benefits, Sales, Insurance, Health Insurance, Operations Management, Medicare, Life Insurance, Disability Insurance, Team Building, Process Improvement, Customer Service, Coaching, Customer Retention, Risk Management, Strategic Planning, Training, Health Insurance..., Health Care Compliance, Call Centers, Banking, Employee Training
Education
University of Phoenix 2007 — 2010
Associates, Business Management
Salt Lake Community College 1990 — 1993
Business Management
Brent Fulmer Brent Fulmer's Providian Financial Experience 2001 - 2002
Job Consultant at RGP
Industry Accounting
Experience
RGP April 2014 - Present
Cisco Systems January 2007 - October 2013
Providian Financial 2001 - 2002
Ernst & Young 1998 - 2000
Read Rite 1994 - 1999
Skills
Cross-functional Team..., Sarbanes-Oxley Act, Finance, Forecasting, Program Management, Process Improvement, Business Process..., Financial Modeling, Financial Analysis, Access, Requirements Analysis, Business Analysis, Visio, Integration, Data Analysis, Access Database, Excel Dashboards, VBA, Metrics Reporting, Excel models, Microsoft Office, Hyperion Essbase, Business Intelligence..., Business Intelligence, Databases, MS Excel Pivot Tables, SharePoint
Education
Oregon State University 1985 — 1990
BS, Accounting and Finance
RGP April 2014 - Present
Cisco Systems January 2007 - October 2013
Providian Financial 2001 - 2002
Ernst & Young 1998 - 2000
Read Rite 1994 - 1999
Skills
Cross-functional Team..., Sarbanes-Oxley Act, Finance, Forecasting, Program Management, Process Improvement, Business Process..., Financial Modeling, Financial Analysis, Access, Requirements Analysis, Business Analysis, Visio, Integration, Data Analysis, Access Database, Excel Dashboards, VBA, Metrics Reporting, Excel models, Microsoft Office, Hyperion Essbase, Business Intelligence..., Business Intelligence, Databases, MS Excel Pivot Tables, SharePoint
Education
Oregon State University 1985 — 1990
BS, Accounting and Finance
Karen Devereux Karen Devereux's Providian Financial Experience 1999 - 2004
Job Store Manager at The Container Store
Industry Retail
Experience
The Container Store July 2011 - Present
POLARIS Laboratories 2007 - 2009
Providian Financial 1999 - 2004
Skills
Merchandising, Visual Merchandising, Retail, Inventory Management, Customer Service, Sales Management, Profit, Income Statement, Inventory Control, Team Building, Customer Satisfaction, Training, Coaching, Loss Prevention, Microsoft Excel, P, Sales, Store Management
Education
Millikin University
Bachelor of Applied Science (B.A.Sc.), Marketing
The Container Store July 2011 - Present
POLARIS Laboratories 2007 - 2009
Providian Financial 1999 - 2004
Skills
Merchandising, Visual Merchandising, Retail, Inventory Management, Customer Service, Sales Management, Profit, Income Statement, Inventory Control, Team Building, Customer Satisfaction, Training, Coaching, Loss Prevention, Microsoft Excel, P, Sales, Store Management
Education
Millikin University
Bachelor of Applied Science (B.A.Sc.), Marketing
Louis (Ray) McDougal's Providian Financial Experience November 1998 - November 1999
Job Business Intelligence Manager at California Transplant Donor Network
Industry Information Technology and Services
Experience
Donor Network West (California Transplant Donor Network) June 2011 - Present
California Academy of Sciences, San Francisco, CA November 2009 - May 2011
Wells Fargo (Short Term Contract) June 2009 - October 2009
FunMobility January 2007 - February 2009
Oakland Unified School District August 2006 - January 2007
San Francisco Unified School District February 2002 - July 2006
CyberSource November 2000 - July 2001
CyberSource November 1999 - November 2000
Providian Financial November 1998 - November 1999
Montgomery Securities April 1996 - November 1998
Skills
Business Intelligence, SSAS 2012, SSIS, Data Warehousing, Microsoft SQL Server, Database Design, Databases, Teradata, Oracle, Integration, MS SQL Server 2008 R2, Data Modeling, COBOL, ETL, SSRS, MS SQL Server 2012, log shipping and..., Business Intellegence..., Database performance..., ETL design, automation, Database/Warehouse..., IMS DB/DC, Disaster Recovery /..., PerformancePoint, Unix Shell Scripting, Clustering HA experience, SQL Server log shipping..., Sybase Adaptive Server, Experienced Business..., SQL
Education
Oberlin College
Bachelor of Arts (BA), Mathematics
Donor Network West (California Transplant Donor Network) June 2011 - Present
California Academy of Sciences, San Francisco, CA November 2009 - May 2011
Wells Fargo (Short Term Contract) June 2009 - October 2009
FunMobility January 2007 - February 2009
Oakland Unified School District August 2006 - January 2007
San Francisco Unified School District February 2002 - July 2006
CyberSource November 2000 - July 2001
CyberSource November 1999 - November 2000
Providian Financial November 1998 - November 1999
Montgomery Securities April 1996 - November 1998
Skills
Business Intelligence, SSAS 2012, SSIS, Data Warehousing, Microsoft SQL Server, Database Design, Databases, Teradata, Oracle, Integration, MS SQL Server 2008 R2, Data Modeling, COBOL, ETL, SSRS, MS SQL Server 2012, log shipping and..., Business Intellegence..., Database performance..., ETL design, automation, Database/Warehouse..., IMS DB/DC, Disaster Recovery /..., PerformancePoint, Unix Shell Scripting, Clustering HA experience, SQL Server log shipping..., Sybase Adaptive Server, Experienced Business..., SQL
Education
Oberlin College
Bachelor of Arts (BA), Mathematics
Jaime Ranke Jaime Ranke's Providian Financial Experience September 2000 - April 2001
Job Risk Analyst at American Express
Industry Financial Services
Experience
American Express January 2003 - Present
McLeodUSA June 2001 - April 2002
Providian Financial September 2000 - April 2001
Skills
Credit Cards, Credit, Credit Risk, Financial Risk, Credit Analysis, Portfolio Management, Risk Management, Banking, Operational Risk, Financial Analysis, Operational Risk..., AML, Underwriting, Financial Modeling, Bank Secrecy Act, Consumer Lending, Financial Services, OFAC, Retail Banking, Enterprise Risk..., Commercial Banking, Compliance, Auditing, Policy Adherence Testing, Income Tax Preparation
Education
Westminster College 2011 — 2012
BBA, Business Administration
Westminster College 2011 — 2012
BBA, Business Administration
Salt Lake Community College 2006 — 2010
AS, General Education
American Express January 2003 - Present
McLeodUSA June 2001 - April 2002
Providian Financial September 2000 - April 2001
Skills
Credit Cards, Credit, Credit Risk, Financial Risk, Credit Analysis, Portfolio Management, Risk Management, Banking, Operational Risk, Financial Analysis, Operational Risk..., AML, Underwriting, Financial Modeling, Bank Secrecy Act, Consumer Lending, Financial Services, OFAC, Retail Banking, Enterprise Risk..., Commercial Banking, Compliance, Auditing, Policy Adherence Testing, Income Tax Preparation
Education
Westminster College 2011 — 2012
BBA, Business Administration
Westminster College 2011 — 2012
BBA, Business Administration
Salt Lake Community College 2006 — 2010
AS, General Education
Rich Lanman's Providian Financial Experience 1997 - 2003
Job Finance Leader and Consultant
Industry Financial Services
Experience
Wells Fargo 2013 - Present
Booz & Company 2011 - 2012
TRX Training 2009 - 2011
Washington Mutual Card Services / JPMorgan Chase (Providian acquired by WaMu in 2005) 2003 - 2009
Providian Financial 1997 - 2003
Providian Financial 1993 - 1997
Internal Revenue Service 1988 - 1993
Skills
Emerging Growth..., Internationalization, Cash Flow Forecasting, Forecast Modeling, Finance Transformation, Process Automation, Reconciliation..., Change Management, Team Leadership, Coaching, Accounting, Budgeting, Financial Reporting, MIS Reporting, Securitization, Forecasting, Budgets, Strategy, Sarbanes-Oxley Act, Corporate Finance, MIS, Process Improvement, Analysis, Due Diligence, Management, Internal Controls, Business Process, Leadership
Education
Purdue University
Bachelor of Science (B.S.), Accounting
Wells Fargo 2013 - Present
Booz & Company 2011 - 2012
TRX Training 2009 - 2011
Washington Mutual Card Services / JPMorgan Chase (Providian acquired by WaMu in 2005) 2003 - 2009
Providian Financial 1997 - 2003
Providian Financial 1993 - 1997
Internal Revenue Service 1988 - 1993
Skills
Emerging Growth..., Internationalization, Cash Flow Forecasting, Forecast Modeling, Finance Transformation, Process Automation, Reconciliation..., Change Management, Team Leadership, Coaching, Accounting, Budgeting, Financial Reporting, MIS Reporting, Securitization, Forecasting, Budgets, Strategy, Sarbanes-Oxley Act, Corporate Finance, MIS, Process Improvement, Analysis, Due Diligence, Management, Internal Controls, Business Process, Leadership
Education
Purdue University
Bachelor of Science (B.S.), Accounting
Jennifer Colucci Jennifer Colucci's Providian Financial Experience March 2000 - July 2000
Job Business Leader at MasterCard
Industry Marketing and Advertising
Experience
MasterCard October 2010 - Present
Affinion July 2007 - October 2009
Synapse Group Inc May 2005 - March 2007
Affinion Group April 2004 - May 2005
DirectONE Inc January 2003 - July 2003
Vertrue Inc November 2000 - January 2003
Vertrue July 2000 - November 2000
Providian Financial March 2000 - July 2000
Providian Home Loans November 1998 - March 2000
Revenue Solutions 2000 - 2000
Skills
Channel Marketing, Direct Marketing, Multi-channel Marketing, Product Management, Analytics, Strategic Partnerships, CRM, Customer Acquisition, Marketing Strategy, Strategy, Vendor Management, Competitive Analysis, Marketing, Customer Retention, Cross-functional Team..., Mobile Marketing, Business Development, New Business Development, Management, Leadership, Product Development
Education
Saint Mary's College of California
B.S, Business Administration
MasterCard October 2010 - Present
Affinion July 2007 - October 2009
Synapse Group Inc May 2005 - March 2007
Affinion Group April 2004 - May 2005
DirectONE Inc January 2003 - July 2003
Vertrue Inc November 2000 - January 2003
Vertrue July 2000 - November 2000
Providian Financial March 2000 - July 2000
Providian Home Loans November 1998 - March 2000
Revenue Solutions 2000 - 2000
Skills
Channel Marketing, Direct Marketing, Multi-channel Marketing, Product Management, Analytics, Strategic Partnerships, CRM, Customer Acquisition, Marketing Strategy, Strategy, Vendor Management, Competitive Analysis, Marketing, Customer Retention, Cross-functional Team..., Mobile Marketing, Business Development, New Business Development, Management, Leadership, Product Development
Education
Saint Mary's College of California
B.S, Business Administration
Sharon Wanzer's Providian Financial Experience March 2000 - November 2002
Job Suntrust Bank
Industry Banking
Experience
JPMorgan Chase & Co. October 2012 - March 2014
JPMorgan Chase & Co. April 2010 - October 2012
Chase Card Services July 2005 - April 2010
BBVA Compass November 2002 - July 2005
Providian Financial March 2000 - November 2002
Skills
Project Management, Microsoft Office, Microsoft Excel, Team Leadership, Customer Service, Coaching, Management, Social Networking, Recruiting, Research, Analysis, Communication, New Hire Orientations, Interviews, Payroll, Team Building, Teamwork, Job Coaching, Performance Management, Client Relations, Call Centers, Process Improvement
Education
Western International University 2006 — 2007
Business Administration and Management, General
Pima Medical Institute-Tucson
Certification, Physical Therapy/Therapist
JPMorgan Chase & Co. October 2012 - March 2014
JPMorgan Chase & Co. April 2010 - October 2012
Chase Card Services July 2005 - April 2010
BBVA Compass November 2002 - July 2005
Providian Financial March 2000 - November 2002
Skills
Project Management, Microsoft Office, Microsoft Excel, Team Leadership, Customer Service, Coaching, Management, Social Networking, Recruiting, Research, Analysis, Communication, New Hire Orientations, Interviews, Payroll, Team Building, Teamwork, Job Coaching, Performance Management, Client Relations, Call Centers, Process Improvement
Education
Western International University 2006 — 2007
Business Administration and Management, General
Pima Medical Institute-Tucson
Certification, Physical Therapy/Therapist
Eduardo Rivas, MBA, GPHR Eduardo Rivas, MBA, GPHR's Providian Financial Experience 1998 - 2000
Job Business Owner at George Davis Antiques & Interiors
Industry Real Estate
Experience
George Davis Antiques & Interiors 1994 - Present
Cora Bett Thomas Realty May 2009 - 2010
Align Technology, Inc. 2001 - 2008
Infogrames 2000 - 2001
Providian Financial 1998 - 2000
Holz Precision, Inc. 1997 - 1998
Skills
Recruiting, Strategic Planning, Human Resources, Management, Talent Acquisition, Employee Relations, Global Immigration, Relocation, Contract Negotiation, Strategy, Selling
Education
Bizet Human Asset Management
AVA Analyst, Activity Vector Analysis Behavior
HRCI - Human Resources Certification Institute
GPHR, Global Human Resources
Notre Dame de Namur University 1992 — 1994
MBA, Organizational Development
Notre Dame de Namur University 1990 — 1992
BS, Business Administration
Colegio San Francisco 1979 — 1981
high school
George Davis Antiques & Interiors 1994 - Present
Cora Bett Thomas Realty May 2009 - 2010
Align Technology, Inc. 2001 - 2008
Infogrames 2000 - 2001
Providian Financial 1998 - 2000
Holz Precision, Inc. 1997 - 1998
Skills
Recruiting, Strategic Planning, Human Resources, Management, Talent Acquisition, Employee Relations, Global Immigration, Relocation, Contract Negotiation, Strategy, Selling
Education
Bizet Human Asset Management
AVA Analyst, Activity Vector Analysis Behavior
HRCI - Human Resources Certification Institute
GPHR, Global Human Resources
Notre Dame de Namur University 1992 — 1994
MBA, Organizational Development
Notre Dame de Namur University 1990 — 1992
BS, Business Administration
Colegio San Francisco 1979 — 1981
high school
Arnel Torres Arnel Torres's Providian Financial Experience 2001 - 2004
Job Operations Management
Industry Banking
Experience
ARC San Joaquin 2012 - Present
Aurora's Home Sweet Home, LLC 2011 - 2012
First Republic Bank 2009 - 2011
JPMorgan Chase Card Services (formerly WaMu/Providian) 2004 - 2009
Providian Financial 2001 - 2004
Providian Financial 1994 - 2001
United Credit Bureau Services 1994 - 1994
Bank of the West 1992 - 1994
First Interstate Bank 1976 - 1992
Skills
Operations Management, Process Improvement, Quality Assurance, Business Strategy, Risk Management, Staff Development, Team Building, Budgeting/Cost Control, Customer Service, Project Management, Management, Leadership, Program Management, Forecasting, Financial Services, Budgets
Education
Sacred Heart Seminary
St. Mary's College of California
B.A. (Honors), Management
University of California, Los Angeles
Professional Designation in Bank Management
ARC San Joaquin 2012 - Present
Aurora's Home Sweet Home, LLC 2011 - 2012
First Republic Bank 2009 - 2011
JPMorgan Chase Card Services (formerly WaMu/Providian) 2004 - 2009
Providian Financial 2001 - 2004
Providian Financial 1994 - 2001
United Credit Bureau Services 1994 - 1994
Bank of the West 1992 - 1994
First Interstate Bank 1976 - 1992
Skills
Operations Management, Process Improvement, Quality Assurance, Business Strategy, Risk Management, Staff Development, Team Building, Budgeting/Cost Control, Customer Service, Project Management, Management, Leadership, Program Management, Forecasting, Financial Services, Budgets
Education
Sacred Heart Seminary
St. Mary's College of California
B.A. (Honors), Management
University of California, Los Angeles
Professional Designation in Bank Management
Gia Calvin Gia Calvin's Providian Financial Experience January 1998 - January 1999
Job Quality Management Systems ♦ Manufacturing & Operational Excellences ♦ Customer Support
Industry Plastics
Experience
Plastikon Industries Inc January 1999 - Present
Providian Financial January 1998 - January 1999
HOME SAVINGS OF AMERICA January 1986 - January 1997
Skills
Injection Molding, Quality System, ISO Certifications, Project Coordination, Account Management, Plastics Recycling, Internal Audit, New Account Management, Collections
Education
Merritt College 1993 — 1995
Associate of Science (AS), Family and Consumer Economics and Related Studies
Plastikon Industries Inc January 1999 - Present
Providian Financial January 1998 - January 1999
HOME SAVINGS OF AMERICA January 1986 - January 1997
Skills
Injection Molding, Quality System, ISO Certifications, Project Coordination, Account Management, Plastics Recycling, Internal Audit, New Account Management, Collections
Education
Merritt College 1993 — 1995
Associate of Science (AS), Family and Consumer Economics and Related Studies
Aaron Nolen Aaron Nolen's Providian Financial Experience January 2004 - October 2004
Job Senior Engagement Manager at Bigcommerce
Industry Internet
Experience
Bigcommerce June 2015 - Present
PayPal February 2015 - June 2015
PayPal February 2014 - February 2015
PayPal July 2011 - February 2014
PayPal July 2009 - July 2011
Bank of the West June 2007 - June 2009
Wells Fargo May 2006 - June 2007
World Savings November 2004 - May 2006
Providian Financial January 2004 - October 2004
JPMorgan Chase June 1999 - January 2004
Skills
Product Management, Product Marketing, Financial Services, Banking, Credit Cards, Vendor Management, Risk Management, Management, CRM, Cross-functional Team..., Marketing, Direct Marketing, Digital Marketing, E-commerce, Segmentation, Integration, Analysis, Analytics, Strategic Partnerships, Start-ups, Competitive Analysis, Customer Acquisition, Customer Experience, Strategy, Mobile Payments, General Awesomeness, Marketing Strategy
Education
Ohio University 1992 — 1996
Bigcommerce June 2015 - Present
PayPal February 2015 - June 2015
PayPal February 2014 - February 2015
PayPal July 2011 - February 2014
PayPal July 2009 - July 2011
Bank of the West June 2007 - June 2009
Wells Fargo May 2006 - June 2007
World Savings November 2004 - May 2006
Providian Financial January 2004 - October 2004
JPMorgan Chase June 1999 - January 2004
Skills
Product Management, Product Marketing, Financial Services, Banking, Credit Cards, Vendor Management, Risk Management, Management, CRM, Cross-functional Team..., Marketing, Direct Marketing, Digital Marketing, E-commerce, Segmentation, Integration, Analysis, Analytics, Strategic Partnerships, Start-ups, Competitive Analysis, Customer Acquisition, Customer Experience, Strategy, Mobile Payments, General Awesomeness, Marketing Strategy
Education
Ohio University 1992 — 1996
Tommy O'Dowd Tommy O'Dowd's Providian Financial Experience 1998 - 2000
Job Project Management / Advertising
Industry Marketing and Advertising
Experience
TOD Print Production January 2009 - Present
Compass Marketing June 2004 - January 2009
Kane and Finkel 1999 - 2004
Providian Financial 1998 - 2000
Skills
Advertising, Direct Mail, Email Marketing, Corporate Identity, Project Planning, Brochures, Marketing, Budgets, Management, Concept Development, Social Media Marketing, Marketing Strategy, Creative Direction
Education
Middlesex County College 1978 — 1981
AAS, Marketing, Art & Design
TOD Print Production January 2009 - Present
Compass Marketing June 2004 - January 2009
Kane and Finkel 1999 - 2004
Providian Financial 1998 - 2000
Skills
Advertising, Direct Mail, Email Marketing, Corporate Identity, Project Planning, Brochures, Marketing, Budgets, Management, Concept Development, Social Media Marketing, Marketing Strategy, Creative Direction
Education
Middlesex County College 1978 — 1981
AAS, Marketing, Art & Design
Zeng Yu Zeng Yu's Providian Financial Experience 1995 - 2003
Job Sr. UNIX SA at Cisco
Industry Information Technology and Services
Experience
Cisco July 2010 - Present
Brocade October 2009 - June 2010
Siemens IT Solutions and Services April 2008 - August 2009
Computer Science Corp November 2003 - March 2008
Providian Financial 1995 - 2003
Sun Microsystems 1992 - 1995
Skills
High Availability, Solaris, SAN, Unix, NetApp
Education
Minnesota State University, Moorhead 1987 — 1991
MS, Computer Science
Cisco July 2010 - Present
Brocade October 2009 - June 2010
Siemens IT Solutions and Services April 2008 - August 2009
Computer Science Corp November 2003 - March 2008
Providian Financial 1995 - 2003
Sun Microsystems 1992 - 1995
Skills
High Availability, Solaris, SAN, Unix, NetApp
Education
Minnesota State University, Moorhead 1987 — 1991
MS, Computer Science
Gayzelle Storey-Anderson Gayzelle Storey-Anderson's Providian Financial Experience September 2001 - November 2002
Job AVP Project Manager Chase Paymentech
Industry Banking
Experience
Chase Paymentech May 2014 - Present
JP Morgan Chase Home Lending April 2010 - May 2014
Washington Mutual / JP Morgan Chase Card Services November 2008 - April 2010
Providian Financial / Washington Mutual Card Services November 2002 - November 2008
Providian Financial September 2001 - November 2002
Arch Wireless (formerly MobileComm) August 1999 - September 2001
Arch Wireless (formerly MobileComm) February 1998 - August 1999
Arch Wireless (formerly MobileComm) August 1997 - February 1998
Sprint August 1995 - August 1997
Sprint August 1990 - August 1995
Skills
Workforce Management, Call Center, Vendor Management, Training, Process Improvement, IEX, eWFM, MS Project, Analysis, Project Management, Visio, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Organization, Management, Lotus Notes, Access, Administrative Work, Forecasting, Call Centers, Data Analysis, Leadership, Operations Management
Education
Prairie View A&M University 1982 — 1987
B.A., Industrial Technology - Drafting & Design
W. H. Adamson High School
Chase Paymentech May 2014 - Present
JP Morgan Chase Home Lending April 2010 - May 2014
Washington Mutual / JP Morgan Chase Card Services November 2008 - April 2010
Providian Financial / Washington Mutual Card Services November 2002 - November 2008
Providian Financial September 2001 - November 2002
Arch Wireless (formerly MobileComm) August 1999 - September 2001
Arch Wireless (formerly MobileComm) February 1998 - August 1999
Arch Wireless (formerly MobileComm) August 1997 - February 1998
Sprint August 1995 - August 1997
Sprint August 1990 - August 1995
Skills
Workforce Management, Call Center, Vendor Management, Training, Process Improvement, IEX, eWFM, MS Project, Analysis, Project Management, Visio, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Organization, Management, Lotus Notes, Access, Administrative Work, Forecasting, Call Centers, Data Analysis, Leadership, Operations Management
Education
Prairie View A&M University 1982 — 1987
B.A., Industrial Technology - Drafting & Design
W. H. Adamson High School
Gene McNeely's Providian Financial Experience November 2002 - December 2005
Job Owner, M & S Farms
Industry Farming
Experience
M & S Farms October 2002 - Present
Washington Mutual Card Services 2007 - 2008
Providian Financial November 2002 - December 2005
Citi Group September 1986 - October 2002
Citigroup 1986 - 2002
Skills
Credit Cards, Credit Risk, Credit, Call Center, Operations Management, Performance Management, Banking, Call Centers, Management, Strategy, Process Improvement, Analysis, Leadership, Business Strategy, Outsourcing, Vendor Management, Business Analysis, Team Management, Executive Management, Mergers & Acquisitions, Negotiation, Business Process..., Analytics, Finance, Risk Management, Forecasting, Customer Experience, Change Management, Start-ups, Training, Strategic Planning, Portfolio Management, Financial Services, Team Building
Education
Midwestern State University 1967 — 1975
BBA, Business
M & S Farms October 2002 - Present
Washington Mutual Card Services 2007 - 2008
Providian Financial November 2002 - December 2005
Citi Group September 1986 - October 2002
Citigroup 1986 - 2002
Skills
Credit Cards, Credit Risk, Credit, Call Center, Operations Management, Performance Management, Banking, Call Centers, Management, Strategy, Process Improvement, Analysis, Leadership, Business Strategy, Outsourcing, Vendor Management, Business Analysis, Team Management, Executive Management, Mergers & Acquisitions, Negotiation, Business Process..., Analytics, Finance, Risk Management, Forecasting, Customer Experience, Change Management, Start-ups, Training, Strategic Planning, Portfolio Management, Financial Services, Team Building
Education
Midwestern State University 1967 — 1975
BBA, Business
Jena Barker Jena Barker's Providian Financial Experience June 1990 - March 1999
Job Sr. Business Development Manager at MedAmerica
Industry Management Consulting
Experience
MedAmerica May 2011 - Present
Generation O Marketing 2010 - 2011
1515 Golf Tournament Fundraiser 2008 - 2011
SEMI 2010 - 2010
Cartus February 2002 - December 2009
Discovery Counseling Center January 2002 - October 2005
Burst.com February 2000 - March 2001
Recovery Bankruptcy Alternatives February 1996 - March 2000
Providian Financial June 1990 - March 1999
Skills
Salesforce.com, Email Marketing, Strategy, CRM, Marketing, Project Management, Business Process..., Event Management, Sales Operations, Sales Process, Lead Generation, Business Development, Marketing Strategy, Management, Training
Education
Ohlone College
Liberal Arts
MedAmerica May 2011 - Present
Generation O Marketing 2010 - 2011
1515 Golf Tournament Fundraiser 2008 - 2011
SEMI 2010 - 2010
Cartus February 2002 - December 2009
Discovery Counseling Center January 2002 - October 2005
Burst.com February 2000 - March 2001
Recovery Bankruptcy Alternatives February 1996 - March 2000
Providian Financial June 1990 - March 1999
Skills
Salesforce.com, Email Marketing, Strategy, CRM, Marketing, Project Management, Business Process..., Event Management, Sales Operations, Sales Process, Lead Generation, Business Development, Marketing Strategy, Management, Training
Education
Ohlone College
Liberal Arts
Jody Bhagat Jody Bhagat's Providian Financial Experience May 1999 - March 2002
Job Digital Business Grower
Industry Financial Services
Experience
McKinsey & Company August 2015 - Present
US Bank August 2009 - March 2015
Citizens Financial Group November 2007 - August 2009
Wells Fargo December 2003 - November 2007
Xoriant October 2002 - November 2003
Providian Financial May 1999 - March 2002
CSC Index Management Consulting September 1991 - May 1999
Skills
Direct Marketing, E-commerce, Online Marketing, Consumer Lending, Deposits, Mobile, Internet
Education
Northwestern University - Kellogg School of Management 1989 — 1991
MBA
The University of Michigan 1982 — 1986
BSCE
McKinsey & Company August 2015 - Present
US Bank August 2009 - March 2015
Citizens Financial Group November 2007 - August 2009
Wells Fargo December 2003 - November 2007
Xoriant October 2002 - November 2003
Providian Financial May 1999 - March 2002
CSC Index Management Consulting September 1991 - May 1999
Skills
Direct Marketing, E-commerce, Online Marketing, Consumer Lending, Deposits, Mobile, Internet
Education
Northwestern University - Kellogg School of Management 1989 — 1991
MBA
The University of Michigan 1982 — 1986
BSCE
James Weisel James Weisel's Providian Financial Experience August 1995 - December 2001
Job Fundraising
Industry Fund-Raising
Experience
UC Davis October 2006 - July 2012
IDC January 2002 - October 2006
Providian Financial August 1995 - December 2001
Skills
Fundraising, Public Speaking, Non-profits, Community Outreach
Education
University of Idaho 1993 — 1995
Bachelor of Arts (B.A.), History and English
North Idaho College 1990 — 1993
Associate of Arts and Associate of Science
UC Davis October 2006 - July 2012
IDC January 2002 - October 2006
Providian Financial August 1995 - December 2001
Skills
Fundraising, Public Speaking, Non-profits, Community Outreach
Education
University of Idaho 1993 — 1995
Bachelor of Arts (B.A.), History and English
North Idaho College 1990 — 1993
Associate of Arts and Associate of Science
Lemuel Gonsalves's Providian Financial Experience October 1999 - July 2000
Job Occupancy Specialist at TELACU
Industry Government Administration
Experience
TELACU Residential Management September 2013 - Present
San Joaquin County October 2010 - April 2013
San Joaquin County April 2008 - October 2010
Nationstar Mortgage June 2006 - March 2007
Levitz Furniture August 2005 - June 2006
Beneficial Financial July 2000 - June 2005
Providian Financial October 1999 - July 2000
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Research, Government, Data Entry, Employee Relations, Event Planning
Education
Morehouse College
TELACU Residential Management September 2013 - Present
San Joaquin County October 2010 - April 2013
San Joaquin County April 2008 - October 2010
Nationstar Mortgage June 2006 - March 2007
Levitz Furniture August 2005 - June 2006
Beneficial Financial July 2000 - June 2005
Providian Financial October 1999 - July 2000
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Research, Government, Data Entry, Employee Relations, Event Planning
Education
Morehouse College
Gina Falcone Gina Falcone's Providian Financial Experience 1997 - 2002
Job Crump Life insurance
Industry Insurance
Experience
Crump Life Insurance Services August 2014 - Present
IASIS Healthcare March 2013 - August 2014
GBS Benefits August 2010 - March 2012
The Regence Group October 2001 - June 2010
Providian Financial 1997 - 2002
Skills
Health Insurance, Sales, Insurance, Management, Analysis, Customer Service, Brokers, Life Insurance, Team Building
Education
Salt Lake Community College 1991 — 1993
Associate of Science (A.S.), General Studies
University of Utah
Crump Life Insurance Services August 2014 - Present
IASIS Healthcare March 2013 - August 2014
GBS Benefits August 2010 - March 2012
The Regence Group October 2001 - June 2010
Providian Financial 1997 - 2002
Skills
Health Insurance, Sales, Insurance, Management, Analysis, Customer Service, Brokers, Life Insurance, Team Building
Education
Salt Lake Community College 1991 — 1993
Associate of Science (A.S.), General Studies
University of Utah
Steve Jaffe Steve Jaffe's Providian Financial Experience February 1998 - May 1999
Job Founder & CEO at Planet Profit Pro
Industry Online Media
Experience
Planet Profit Pro June 2010 - Present
Steve Jaffe Consulting January 2007 - November 2010
Brightstream Asset Management (Hedge Fund) April 2006 - December 2006
GE Energy Financial Services July 2004 - December 2005
Expansion Capital Partners June 2003 - August 2003
Xlink Associates January 2000 - June 2002
Arzoo, Inc. October 1999 - April 2001
Providian Financial February 1998 - May 1999
Cahners Business Information August 1996 - October 1997
Skills
Entrepreneurship, Start-ups, Strategy, Business Development, Financial Modeling, Business Strategy, Product Management
Education
MIT Sloan School of Management 2002 — 2004
MBA
Stanford University 1991 — 1995
B.A., English
Phillips Exeter Academy 1988 — 1991
Planet Profit Pro June 2010 - Present
Steve Jaffe Consulting January 2007 - November 2010
Brightstream Asset Management (Hedge Fund) April 2006 - December 2006
GE Energy Financial Services July 2004 - December 2005
Expansion Capital Partners June 2003 - August 2003
Xlink Associates January 2000 - June 2002
Arzoo, Inc. October 1999 - April 2001
Providian Financial February 1998 - May 1999
Cahners Business Information August 1996 - October 1997
Skills
Entrepreneurship, Start-ups, Strategy, Business Development, Financial Modeling, Business Strategy, Product Management
Education
MIT Sloan School of Management 2002 — 2004
MBA
Stanford University 1991 — 1995
B.A., English
Phillips Exeter Academy 1988 — 1991
Susanne Birgit Brown Susanne Birgit Brown's Providian Financial Experience 1993 - 1995
Job Managing Director at Delta Blood Bank (subsidiary of the American Red Cross)
Industry Financial Services
Experience
Delta Blood Bank, a subsidiary of the American Red Cross July 2012 - Present
Gerson Lehrman Group July 2009 - Present
Bank of the West May 2007 - June 2009
Bank of America March 1999 - July 2003
Wells Fargo Bank 1996 - 1999
Wells Fargo Bank 1995 - 1996
Providian Financial 1993 - 1995
Wells Fargo Bank 1990 - 1993
Wells Fargo 1989 - 1990
Skills
Online Marketing, Product Management, E-commerce, Marketing, Social Media Marketing, Credit Cards, Loans, Strategic Planning, Product Development, Management, Integrated Marketing, Program Management, Business Development, Online Advertising
Education
Saint Mary's College of California 1989 — 1992
MBA, Marketing
University of California, Davis 1981 — 1985
BA, International Relations (Economics emphasis)
Delta Blood Bank, a subsidiary of the American Red Cross July 2012 - Present
Gerson Lehrman Group July 2009 - Present
Bank of the West May 2007 - June 2009
Bank of America March 1999 - July 2003
Wells Fargo Bank 1996 - 1999
Wells Fargo Bank 1995 - 1996
Providian Financial 1993 - 1995
Wells Fargo Bank 1990 - 1993
Wells Fargo 1989 - 1990
Skills
Online Marketing, Product Management, E-commerce, Marketing, Social Media Marketing, Credit Cards, Loans, Strategic Planning, Product Development, Management, Integrated Marketing, Program Management, Business Development, Online Advertising
Education
Saint Mary's College of California 1989 — 1992
MBA, Marketing
University of California, Davis 1981 — 1985
BA, International Relations (Economics emphasis)
Rushabh Sheth Rushabh Sheth's Providian Financial Experience November 1998 - October 2003
Job Portfolio Credit Risk Manager at TMobile
Industry Wireless
Experience
T-Mobile December 2011 - Present
Azurient September 2009 - Present
Wells Fargo April 2010 - July 2011
Cascade Star, Inc. September 2005 - September 2009
Washington Mutual November 2003 - August 2006
Providian Financial November 1998 - October 2003
Boeing February 1998 - October 1998
Skills
SAS, Statistical Analysis, Data Mining, R, Predictive Analytics, Predictive Modeling, Credit Risk, Credit Card Analytics, Mortgage Analytics, Credit Scoring, Analytics, Statistics, Direct Marketing, Database Marketing, Project Management, Loans, Risk Management, Credit Analysis, Portfolio Management, Financial Risk, Quantitative Analytics, SAS programming, Strategy, Analysis, Finance, Credit Cards, Valuation, Customer Analysis, Teradata, Financial Modeling, Basel II, Leadership, Business Analytics, Entrepreneurship, Credit, E-commerce, Web Analytics, SQL
Education
Stanford University 1995 — 1997
B.S., Mechanical Engineering
University of Washington, Michael G. Foster School of Business 2005 — 2007
MBA, MBA
University of Washington 2012 — 2014
Master of Science (M.S.) Candidate, Computational Finance & Risk Management
Rensselaer Polytechnic Institute 1993 — 1995
B.S., Aerospace Engineering
T-Mobile December 2011 - Present
Azurient September 2009 - Present
Wells Fargo April 2010 - July 2011
Cascade Star, Inc. September 2005 - September 2009
Washington Mutual November 2003 - August 2006
Providian Financial November 1998 - October 2003
Boeing February 1998 - October 1998
Skills
SAS, Statistical Analysis, Data Mining, R, Predictive Analytics, Predictive Modeling, Credit Risk, Credit Card Analytics, Mortgage Analytics, Credit Scoring, Analytics, Statistics, Direct Marketing, Database Marketing, Project Management, Loans, Risk Management, Credit Analysis, Portfolio Management, Financial Risk, Quantitative Analytics, SAS programming, Strategy, Analysis, Finance, Credit Cards, Valuation, Customer Analysis, Teradata, Financial Modeling, Basel II, Leadership, Business Analytics, Entrepreneurship, Credit, E-commerce, Web Analytics, SQL
Education
Stanford University 1995 — 1997
B.S., Mechanical Engineering
University of Washington, Michael G. Foster School of Business 2005 — 2007
MBA, MBA
University of Washington 2012 — 2014
Master of Science (M.S.) Candidate, Computational Finance & Risk Management
Rensselaer Polytechnic Institute 1993 — 1995
B.S., Aerospace Engineering
Li Liu Li Liu's Providian Financial Experience May 2001 - November 2001
Job
Industry Investment Banking
Experience
Morgan Stanley February 2015 - Present
Barclays Capital December 2009 - January 2015
Babson Capital Management August 2005 - September 2009
Radian Asset Assurance November 2001 - July 2005
Providian Financial May 2001 - November 2001
Deutsche Bank May 1997 - April 2001
Bank of America May 1995 - November 1997
Skills
Fixed Income, Derivatives, Structured Products, Trading, ABS, Credit Risk, Financial Modeling, Capital Markets, Portfolio Management, Investments, Risk Management, Investment Banking, Hedge Funds
Education
University of Chicago 1989 — 1995
Ph.D.
Peking University 1985 — 1989
BS
Morgan Stanley February 2015 - Present
Barclays Capital December 2009 - January 2015
Babson Capital Management August 2005 - September 2009
Radian Asset Assurance November 2001 - July 2005
Providian Financial May 2001 - November 2001
Deutsche Bank May 1997 - April 2001
Bank of America May 1995 - November 1997
Skills
Fixed Income, Derivatives, Structured Products, Trading, ABS, Credit Risk, Financial Modeling, Capital Markets, Portfolio Management, Investments, Risk Management, Investment Banking, Hedge Funds
Education
University of Chicago 1989 — 1995
Ph.D.
Peking University 1985 — 1989
BS
Kristine Carl's Providian Financial Experience 1998 - 2001
Job Senior Manager, Corporate Public Relations at Charles Schwab
Industry Public Relations and Communications
Experience
Charles Schwab October 2013 - Present
Charles Schwab 2009 - September 2013
Jewish Family & Children's Services 2002 - 2005
Providian Financial 1998 - 2001
Northern Initiatives 1995 - 1998
Gale Group 1993 - 1994
Skills
Strategic Communications, Editing, Project Planning, Message Development, Marketing Communications, Internal Communications, Media Relations, Fundraising, Corporate Communications, Content Development, Strategy, Public Relations, Newsletters, Communications Planning, Leadership, Management, Marketing, Communication Training
Education
Northern Michigan University 1988 — 1992
BS
Charles Schwab October 2013 - Present
Charles Schwab 2009 - September 2013
Jewish Family & Children's Services 2002 - 2005
Providian Financial 1998 - 2001
Northern Initiatives 1995 - 1998
Gale Group 1993 - 1994
Skills
Strategic Communications, Editing, Project Planning, Message Development, Marketing Communications, Internal Communications, Media Relations, Fundraising, Corporate Communications, Content Development, Strategy, Public Relations, Newsletters, Communications Planning, Leadership, Management, Marketing, Communication Training
Education
Northern Michigan University 1988 — 1992
BS
Sherri Harlow Sherri Harlow's Providian Financial Experience 1998 - 2002
Job
Industry Telecommunications
Experience
Verizon Wireless July 2011 - January 2014
Verizon Wireless August 2006 - June 2011
Verizon Wireless September 2002 - July 2006
Verizon Wireless January 2005 - July 2005
PROVIDIAN FINANCIAL 1998 - 2002
Century Theatres 1996 - 1998
Skills
Financial Analysis, Research, Quality Assurance, System Testing, Reports, Internal Audit, Billing Systems, Telecommunications, Teaching, Team Building, Teamwork, Team Leadership, Payment Card Processing, Account Reconciliation, Training, Journal Entries, Collections, Customer Service, Performance Improvement, Long-term Customer..., Cross Functional Team..., Mentoring, Organization, Records Management, Staff Development, Oral & Written..., Spreadsheets, Microsoft Excel, Payments, Auditing, Financial Statements, Invoicing, Access, Credit, Testing, Analysis, Process Improvement, Microsoft Office
Education
National University
Master of Business Administration (MBA)
University of San Francisco
Certification
University of Phoenix 2004 — 2007
BS
California State University of Sacramento
Certification
Verizon Wireless July 2011 - January 2014
Verizon Wireless August 2006 - June 2011
Verizon Wireless September 2002 - July 2006
Verizon Wireless January 2005 - July 2005
PROVIDIAN FINANCIAL 1998 - 2002
Century Theatres 1996 - 1998
Skills
Financial Analysis, Research, Quality Assurance, System Testing, Reports, Internal Audit, Billing Systems, Telecommunications, Teaching, Team Building, Teamwork, Team Leadership, Payment Card Processing, Account Reconciliation, Training, Journal Entries, Collections, Customer Service, Performance Improvement, Long-term Customer..., Cross Functional Team..., Mentoring, Organization, Records Management, Staff Development, Oral & Written..., Spreadsheets, Microsoft Excel, Payments, Auditing, Financial Statements, Invoicing, Access, Credit, Testing, Analysis, Process Improvement, Microsoft Office
Education
National University
Master of Business Administration (MBA)
University of San Francisco
Certification
University of Phoenix 2004 — 2007
BS
California State University of Sacramento
Certification
Kevin Barlow Kevin Barlow's Providian Financial Experience April 1999 - October 2002
Job Client Services Director at C3/, Inc.
Industry Information Technology and Services
Experience
C3/CustomerContactChannels, Inc. September 2011 - Present
C3 August 2010 - September 2011
CompuCredit October 2002 - June 2010
Providian Financial April 1999 - October 2002
Skills
Call Center, Customer Satisfaction, Vendor Management, Customer Retention, Operations Management, Process Improvement, BPO, Workforce Management, Performance Management, Outsourcing, Call Centers, Training, Contact Centers, Budgets, Project Management, Team Building, Customer Experience, Team Leadership, CRM, Employee Relations, Coaching, Account Management, Sales, Team Management, Quality Assurance, Management, Business Process..., Human Resources, Leadership, Customer Service, Software Documentation, Recruiting, Change Management, Analysis, Employee Training, Forecasting, Program Management, Business Development, Cross-functional Team..., Business Analysis, Access
Education
Salt Lake Community College 1999 — 2001
Business
Weber State University 1995 — 1996
Business
C3/CustomerContactChannels, Inc. September 2011 - Present
C3 August 2010 - September 2011
CompuCredit October 2002 - June 2010
Providian Financial April 1999 - October 2002
Skills
Call Center, Customer Satisfaction, Vendor Management, Customer Retention, Operations Management, Process Improvement, BPO, Workforce Management, Performance Management, Outsourcing, Call Centers, Training, Contact Centers, Budgets, Project Management, Team Building, Customer Experience, Team Leadership, CRM, Employee Relations, Coaching, Account Management, Sales, Team Management, Quality Assurance, Management, Business Process..., Human Resources, Leadership, Customer Service, Software Documentation, Recruiting, Change Management, Analysis, Employee Training, Forecasting, Program Management, Business Development, Cross-functional Team..., Business Analysis, Access
Education
Salt Lake Community College 1999 — 2001
Business
Weber State University 1995 — 1996
Business
Kenneth Lau Kenneth Lau's Providian Financial Experience November 1999 - June 2005
Job VP, Director Compliance Monitoring at First Republic Bank
Industry Banking
Experience
First Republic Bank June 2014 - Present
First Republic Bank June 2012 - June 2014
First Republic Bank July 2005 - June 2012
Providian Financial November 1999 - June 2005
Motorola 1993 - 1999
Skills
Team Building, Risk Assessment, Performance Appraisal, Internal Audit, IT Audit, Sarbanes-Oxley, Cross-functional Team..., Sarbanes-Oxley Act, Enterprise Risk..., Internal Controls, Information Security, Governance, Auditing, COBIT, Banking, Business Continuity, Management, Information Technology, Financial Services, Financial Risk, Fraud, Operational Risk..., Operational Risk, SDLC, CISA, Security, Program Management, Due Diligence, Risk Management, Disaster Recovery, COSO, Process Improvement, Information Security..., Business Analysis, IT Management, PCI DSS, Vendor Management, Business Process..., Strategy, Leadership, AML, Business Process, GLBA, IT Strategy, Computer Security, PMO, Business Process..., Data Privacy, ISO 27001, Finance
Education
Southern Illinois University, Edwardsville 1988 — 1990
MBA, International Business
Michigan State University 1984 — 1988
BA, Material Logistic Management
South East London College 1982 — 1984
A Level
Christ College- Blackheath 1978 — 1982
O Level
St Paul Co-Ed
First Republic Bank June 2014 - Present
First Republic Bank June 2012 - June 2014
First Republic Bank July 2005 - June 2012
Providian Financial November 1999 - June 2005
Motorola 1993 - 1999
Skills
Team Building, Risk Assessment, Performance Appraisal, Internal Audit, IT Audit, Sarbanes-Oxley, Cross-functional Team..., Sarbanes-Oxley Act, Enterprise Risk..., Internal Controls, Information Security, Governance, Auditing, COBIT, Banking, Business Continuity, Management, Information Technology, Financial Services, Financial Risk, Fraud, Operational Risk..., Operational Risk, SDLC, CISA, Security, Program Management, Due Diligence, Risk Management, Disaster Recovery, COSO, Process Improvement, Information Security..., Business Analysis, IT Management, PCI DSS, Vendor Management, Business Process..., Strategy, Leadership, AML, Business Process, GLBA, IT Strategy, Computer Security, PMO, Business Process..., Data Privacy, ISO 27001, Finance
Education
Southern Illinois University, Edwardsville 1988 — 1990
MBA, International Business
Michigan State University 1984 — 1988
BA, Material Logistic Management
South East London College 1982 — 1984
A Level
Christ College- Blackheath 1978 — 1982
O Level
St Paul Co-Ed
Tom Cella Tom Cella's Providian Financial Experience November 1998 - November 2002
Job Consulting Engineer at Dimension Data
Industry Information Technology and Services
Experience
Dimension Data April 2014 - Present
Nexus IS September 2013 - Present
Rivals.com June 2005 - July 2014
Nexus IS May 2008 - September 2013
eLoyalty November 2002 - May 2008
Providian Financial November 1998 - November 2002
Skills
Cisco Call Manager, Networking, Windows, Managed Services, Testing, Cisco Voice Portal, Cisco Unified Contact..., Cisco Unified Contact..., Cisco UCS, VMware ESX, ESXi, Contact Centers, Cisco Technologies, Troubleshooting, Technical Documentation, CTI, CTIOS, Cisco VoIP, VoIP, Erlang, eGain, Quality Management, Project Management, Final Cut Pro, Logic Pro, Photoshop, Publishing, VXML, Cisco Unified..., vSphere, vCenter Server, Hypervisor, IVR, Call Center, Telephony, VMware, Vendor Management, Virtualization, Unified Communications, Call Centers, Data Center, WAN, Network Architecture, CCNP, Cisco IOS, Routers, LAN-WAN, SIP, CCNA, Network Design
Education
Salt Lake Community College 1996 — 1997
Dimension Data April 2014 - Present
Nexus IS September 2013 - Present
Rivals.com June 2005 - July 2014
Nexus IS May 2008 - September 2013
eLoyalty November 2002 - May 2008
Providian Financial November 1998 - November 2002
Skills
Cisco Call Manager, Networking, Windows, Managed Services, Testing, Cisco Voice Portal, Cisco Unified Contact..., Cisco Unified Contact..., Cisco UCS, VMware ESX, ESXi, Contact Centers, Cisco Technologies, Troubleshooting, Technical Documentation, CTI, CTIOS, Cisco VoIP, VoIP, Erlang, eGain, Quality Management, Project Management, Final Cut Pro, Logic Pro, Photoshop, Publishing, VXML, Cisco Unified..., vSphere, vCenter Server, Hypervisor, IVR, Call Center, Telephony, VMware, Vendor Management, Virtualization, Unified Communications, Call Centers, Data Center, WAN, Network Architecture, CCNP, Cisco IOS, Routers, LAN-WAN, SIP, CCNA, Network Design
Education
Salt Lake Community College 1996 — 1997
Vicki McKee's Providian Financial Experience September 1989 - February 1995
Job Director Learning and Development at MakeAWish America
Industry Utilities
Experience
Make-A-Wish America January 2014 - Present
WageWorks July 2013 - January 2014
Arizona Public Service (APS) October 2011 - June 2013
McKee & Associates 2009 - October 2011
TSYS Acquiring Solutions February 2005 - September 2008
TSYS Acquiring Solutions 1996 - 2008
Visa USA 1995 - 1996
Providian Financial September 1989 - February 1995
GE Capital 1980 - 1995
Skills
Performance Management, Leadership Development, Training, Human Resources, Executive Coaching, Leadership, Employee Training, Strategic Planning, Management, Employee Benefits, Workshop Facilitation, Team Leadership, Talent Management, Customer Service, Talent Acquisition, Strategy, Instructional Design, Coaching, Outsourcing, Organizational..., Team Building, Vendor Management, Process Improvement, Project Management, Succession Planning, Policy, Root Cause Analysis, Employee Relations, Change Management, Employee Engagement, Workforce Planning, Personnel Management, Organizational..., Onboarding, Performance Improvement, Organizational Design, Career Development, HRIS, Interviews
Education
St. Mary's College of California 1987 — 1991
BA Management, Business Administration and Management, General
Make-A-Wish America January 2014 - Present
WageWorks July 2013 - January 2014
Arizona Public Service (APS) October 2011 - June 2013
McKee & Associates 2009 - October 2011
TSYS Acquiring Solutions February 2005 - September 2008
TSYS Acquiring Solutions 1996 - 2008
Visa USA 1995 - 1996
Providian Financial September 1989 - February 1995
GE Capital 1980 - 1995
Skills
Performance Management, Leadership Development, Training, Human Resources, Executive Coaching, Leadership, Employee Training, Strategic Planning, Management, Employee Benefits, Workshop Facilitation, Team Leadership, Talent Management, Customer Service, Talent Acquisition, Strategy, Instructional Design, Coaching, Outsourcing, Organizational..., Team Building, Vendor Management, Process Improvement, Project Management, Succession Planning, Policy, Root Cause Analysis, Employee Relations, Change Management, Employee Engagement, Workforce Planning, Personnel Management, Organizational..., Onboarding, Performance Improvement, Organizational Design, Career Development, HRIS, Interviews
Education
St. Mary's College of California 1987 — 1991
BA Management, Business Administration and Management, General
K-Tjen Khong K-Tjen Khong's Providian Financial Experience January 1999 - July 2005
Job Director of Retention & CRM at NatureBox
Industry Retail
Experience
Gap Inc. July 2012 - November 2014
Gap Inc. May 2009 - July 2012
Gap Inc July 2007 - May 2009
American Express June 2006 - August 2006
Providian Financial January 1999 - July 2005
Levi Strauss & Co. June 1998 - November 1998
Goldberg Moser O'Neill January 1998 - June 1998
Skills
Loyalty Marketing, Customer Experience, Retail, Customer Acquisition, Multi-channel Marketing, Brand Loyalty, Marketing Analytics, Segmentation, Analytics, Loyalty Programs, Brand Management, Direct Marketing, Customer Engagement, Cross-functional Team..., CRM, Email Marketing, E-commerce, Online Marketing, Marketing, Competitive Analysis, Digital Marketing, Mobile Devices, Leadership, Customer Retention, Strategy
Education
Northwestern University - Kellogg School of Management 2005 — 2007
MBA, Marketing major
University of California, Berkeley 1995 — 1998
BA, Economics
Gap Inc. July 2012 - November 2014
Gap Inc. May 2009 - July 2012
Gap Inc July 2007 - May 2009
American Express June 2006 - August 2006
Providian Financial January 1999 - July 2005
Levi Strauss & Co. June 1998 - November 1998
Goldberg Moser O'Neill January 1998 - June 1998
Skills
Loyalty Marketing, Customer Experience, Retail, Customer Acquisition, Multi-channel Marketing, Brand Loyalty, Marketing Analytics, Segmentation, Analytics, Loyalty Programs, Brand Management, Direct Marketing, Customer Engagement, Cross-functional Team..., CRM, Email Marketing, E-commerce, Online Marketing, Marketing, Competitive Analysis, Digital Marketing, Mobile Devices, Leadership, Customer Retention, Strategy
Education
Northwestern University - Kellogg School of Management 2005 — 2007
MBA, Marketing major
University of California, Berkeley 1995 — 1998
BA, Economics
Dionna J. McGee Dionna J. McGee's Providian Financial Experience 1997 - 2003
Job Business Consultanting Services
Industry Management Consulting
Experience
ShesADiva January 2012 - Present
Consultancy Services February 2003 - Present
Church of God in Christ 1979 - 2015
Church of God in Christ 1979 - 2015
NBizness Solutions 2003 - 2012
Dionna’s Therapy January 1999 - February 2004
Providian Financial 1997 - 2003
Skills
Team Building, Sales, Business Planning, Strategic Planning, New Business Development, Project Management, Marketing Strategy, Marketing..., Business Process, project manager, Business Technology..., Purchasing and Vendor..., Quality Assurance, Small Business Online..., Accounting for Small..., Payroll, Sales Presentations, Procurement, Contract Negotiation, Contract Management, Management, Customer Service, Strategy, Leadership, Program Management, Social Networking, Business Development, Cross-functional Team..., Microsoft Office, Analysis, Microsoft Excel, Process Improvement, QuickBooks, Strategic Communications, Corporate Communications
Education
Rasmussen College, Bloomington, MN 2014 — 2017
Business Management
Mission College 2011 — 2013
Associate of Science (A.S.)
ShesADiva January 2012 - Present
Consultancy Services February 2003 - Present
Church of God in Christ 1979 - 2015
Church of God in Christ 1979 - 2015
NBizness Solutions 2003 - 2012
Dionna’s Therapy January 1999 - February 2004
Providian Financial 1997 - 2003
Skills
Team Building, Sales, Business Planning, Strategic Planning, New Business Development, Project Management, Marketing Strategy, Marketing..., Business Process, project manager, Business Technology..., Purchasing and Vendor..., Quality Assurance, Small Business Online..., Accounting for Small..., Payroll, Sales Presentations, Procurement, Contract Negotiation, Contract Management, Management, Customer Service, Strategy, Leadership, Program Management, Social Networking, Business Development, Cross-functional Team..., Microsoft Office, Analysis, Microsoft Excel, Process Improvement, QuickBooks, Strategic Communications, Corporate Communications
Education
Rasmussen College, Bloomington, MN 2014 — 2017
Business Management
Mission College 2011 — 2013
Associate of Science (A.S.)
Maria Nason's Providian Financial Experience April 1999 - December 2002
Job Office Manager
Industry Executive Office
Experience
Vacaville Construction July 2014 - Present
Larson and Hartung Insurance.com March 2005 - July 2014
Bank of the West February 2004 - February 2005
Providian Financial April 1999 - December 2002
Macy's November 1996 - April 1999
Skills
Underwriting, Insurance, Risk Management, Customer Service, Outlook, Microsoft Excel, Team Building, Coaching, Microsoft Word, Strategic Planning, PowerPoint, Negotiation, Public Speaking, Team Leadership, Property, Marketing, Small Business, New Business Development, Marketing Strategy, Employee Benefits, Sales, Social Media Marketing, Social Media, Sales Management, Liability, General Insurance, Marketing Communications, Account Management, Social Networking, Digital Marketing, Training, Leadership, Public Relations, Online Marketing, Advertising, Property & Casualty..., Management, CRM, Business Development, Email Marketing, Online Advertising, Lead Generation, Customer Retention, Start-ups, Microsoft Office, Direct Marketing
Education
National University 2008 — 2011
Bachelor's degree, Psychology
Vacaville Construction July 2014 - Present
Larson and Hartung Insurance.com March 2005 - July 2014
Bank of the West February 2004 - February 2005
Providian Financial April 1999 - December 2002
Macy's November 1996 - April 1999
Skills
Underwriting, Insurance, Risk Management, Customer Service, Outlook, Microsoft Excel, Team Building, Coaching, Microsoft Word, Strategic Planning, PowerPoint, Negotiation, Public Speaking, Team Leadership, Property, Marketing, Small Business, New Business Development, Marketing Strategy, Employee Benefits, Sales, Social Media Marketing, Social Media, Sales Management, Liability, General Insurance, Marketing Communications, Account Management, Social Networking, Digital Marketing, Training, Leadership, Public Relations, Online Marketing, Advertising, Property & Casualty..., Management, CRM, Business Development, Email Marketing, Online Advertising, Lead Generation, Customer Retention, Start-ups, Microsoft Office, Direct Marketing
Education
National University 2008 — 2011
Bachelor's degree, Psychology
Jose Herrarte's Providian Financial Experience 2001 - 2005
Job Director M Squared Consulting a SolomonEdwards Company
Industry Financial Services
Experience
Kaiser Permanente March 2014 - Present
Wells Fargo March 2013 - October 2013
Union Bank October 2010 - March 2013
Union Bank October 2010 - March 2013
JPMorgan Chase & Co. 2008 - 2009
Washington Mutual Card Services 2005 - 2008
Providian Financial 2001 - 2005
Providian Financial 1998 - 2000
Skills
Banking, Business Analysis, Business Requirements, Credit Cards, Debit Cards, Fraud, Management, Operations Management, PMO, Process Improvement, Program Management, Project Management, Risk Management, SDLC, Strategic Planning, Vendor Management
Education
Northern Illinois University
Kaiser Permanente March 2014 - Present
Wells Fargo March 2013 - October 2013
Union Bank October 2010 - March 2013
Union Bank October 2010 - March 2013
JPMorgan Chase & Co. 2008 - 2009
Washington Mutual Card Services 2005 - 2008
Providian Financial 2001 - 2005
Providian Financial 1998 - 2000
Skills
Banking, Business Analysis, Business Requirements, Credit Cards, Debit Cards, Fraud, Management, Operations Management, PMO, Process Improvement, Program Management, Project Management, Risk Management, SDLC, Strategic Planning, Vendor Management
Education
Northern Illinois University
Raul Sondhi's Providian Financial Experience December 1995 - December 1996
Job Senior Systems Engineer (Presales) / Enterprise Storage Architect
Industry Information Technology and Services
Experience
EMC September 2013 - Present
EMC Global Services July 2011 - September 2013
Verizon Global Services August 2007 - July 2011
Salesforce.com June 2006 - July 2007
Hotwire June 2001 - May 2006
NBCi September 1999 - May 2001
Charles Schwab March 1999 - October 1999
University of California, Berkeley January 1997 - March 1999
Providian Financial December 1995 - December 1996
Skills
Storage Area Networks, Data Center, Storage, Solaris, NAS, Virtualization, Brocade, VMware, EMC Storage, VMware ESX, Servers, Cluster, IBM AIX, NetBackup, Unix, SAN, Symmetrix, Infrastructure, Linux, Netbackup, Disaster Recovery, Cisco Technologies, HP, ITIL, Clariion, AIX, Enterprise Storage, Storage Management
Education
EMC Educational Services
Certification, Storage
Purdue University
BS, Engineering / Computer Science (CS courses completed at Cal State Univ.)
EMC September 2013 - Present
EMC Global Services July 2011 - September 2013
Verizon Global Services August 2007 - July 2011
Salesforce.com June 2006 - July 2007
Hotwire June 2001 - May 2006
NBCi September 1999 - May 2001
Charles Schwab March 1999 - October 1999
University of California, Berkeley January 1997 - March 1999
Providian Financial December 1995 - December 1996
Skills
Storage Area Networks, Data Center, Storage, Solaris, NAS, Virtualization, Brocade, VMware, EMC Storage, VMware ESX, Servers, Cluster, IBM AIX, NetBackup, Unix, SAN, Symmetrix, Infrastructure, Linux, Netbackup, Disaster Recovery, Cisco Technologies, HP, ITIL, Clariion, AIX, Enterprise Storage, Storage Management
Education
EMC Educational Services
Certification, Storage
Purdue University
BS, Engineering / Computer Science (CS courses completed at Cal State Univ.)
Aaron Jacobs Aaron Jacobs's Providian Financial Experience October 2000 - September 2002
Job Customer Experience Leader
Industry Consumer Services
Experience
eBay October 2010 - Present
H&R Block December 2008 - October 2010
Empire-Today LLC. September 2007 - November 2008
VW Credit Inc. July 2006 - August 2007
VW Credit Inc. September 2002 - June 2006
Providian Financial October 2000 - September 2002
Intercontinental Hotels 1994 - 2000
Skills
Workforce Management, Reporting & Analysis, Call Center Development, Telecommunications, Quality Assurance, Strategic Planning, Forecasting, Long Range Planning, Short Term Planning, Budget Management, Scheduling, P&L Management, Cost Management, Process Improvement, Team Building, Emotional Intelligence, MBTI, Servant Leadership, Call Routing, ACD, Aspect, IEX, Dialers, Telephony Systems, Staffing Analysis, Cost Saving Initiatives, Variance Analysis, Ad Hoc Reporting, Work Process Improvement, Root Cause Analysis, CRM software, Data Analysis, Training & Development, Change Management, Information Security..., Process Mapping, Process Optimization, Gap Analysis, Problem Solving, Customer Focus, Outsourcing Management, Call Center, Customer Experience, Operations Management, Information Security, Vendor Management, Contact Centers, Leadership, Management, Analysis
Education
Salt Lake Community College 2012 — 2015
Associate of Arts (AA), Culinary Arts/Chef Training
University of Utah 1998 — 2002
Management, Mathematics, Statistics & HR
University of Utah 1996 — 2002
Finance, Accounting and Business/Management
Salt Lake Community College 1994 — 1998
Associate of Science (AS), Business Administration and Management, General
eBay October 2010 - Present
H&R Block December 2008 - October 2010
Empire-Today LLC. September 2007 - November 2008
VW Credit Inc. July 2006 - August 2007
VW Credit Inc. September 2002 - June 2006
Providian Financial October 2000 - September 2002
Intercontinental Hotels 1994 - 2000
Skills
Workforce Management, Reporting & Analysis, Call Center Development, Telecommunications, Quality Assurance, Strategic Planning, Forecasting, Long Range Planning, Short Term Planning, Budget Management, Scheduling, P&L Management, Cost Management, Process Improvement, Team Building, Emotional Intelligence, MBTI, Servant Leadership, Call Routing, ACD, Aspect, IEX, Dialers, Telephony Systems, Staffing Analysis, Cost Saving Initiatives, Variance Analysis, Ad Hoc Reporting, Work Process Improvement, Root Cause Analysis, CRM software, Data Analysis, Training & Development, Change Management, Information Security..., Process Mapping, Process Optimization, Gap Analysis, Problem Solving, Customer Focus, Outsourcing Management, Call Center, Customer Experience, Operations Management, Information Security, Vendor Management, Contact Centers, Leadership, Management, Analysis
Education
Salt Lake Community College 2012 — 2015
Associate of Arts (AA), Culinary Arts/Chef Training
University of Utah 1998 — 2002
Management, Mathematics, Statistics & HR
University of Utah 1996 — 2002
Finance, Accounting and Business/Management
Salt Lake Community College 1994 — 1998
Associate of Science (AS), Business Administration and Management, General
Dilraj Davis's Providian Financial Experience August 1998 - May 2002
Job Sr. Lead Customer Support Specialist O&M NRG Home Solar
Industry Renewables & Environment
Experience
NRG Home Solar June 2015 - Present
NRG Home Solar October 2014 - Present
NRG Energy May 2013 - October 2014
WineShipping February 2012 - February 2013
SPG Solar March 2008 - November 2011
Sprint/Nextel Communications April 2007 - March 2008
AssetMark Investment Services February 2006 - April 2007
Sprint Nextel May 2004 - February 2006
American General Finance June 2002 - September 2003
Providian Financial August 1998 - May 2002
Skills
Administration, Customer Service, Customer Relations, Excel, PowerPoint, Word, Microsoft Office, Outlook, Problem Solving, Team Building, Telecommunications, Process Improvement, Salesforce.com, Call Center, Research, Account Management, Operations Management, Troubleshooting, Event Planning, Customer Satisfaction, Windows, Business Development, Contract Management, Leadership, Management, Microsoft Excel, Project Management, Sales, Solar Energy, Training
Education
Napa Valley College
Solano Community College
NRG Home Solar June 2015 - Present
NRG Home Solar October 2014 - Present
NRG Energy May 2013 - October 2014
WineShipping February 2012 - February 2013
SPG Solar March 2008 - November 2011
Sprint/Nextel Communications April 2007 - March 2008
AssetMark Investment Services February 2006 - April 2007
Sprint Nextel May 2004 - February 2006
American General Finance June 2002 - September 2003
Providian Financial August 1998 - May 2002
Skills
Administration, Customer Service, Customer Relations, Excel, PowerPoint, Word, Microsoft Office, Outlook, Problem Solving, Team Building, Telecommunications, Process Improvement, Salesforce.com, Call Center, Research, Account Management, Operations Management, Troubleshooting, Event Planning, Customer Satisfaction, Windows, Business Development, Contract Management, Leadership, Management, Microsoft Excel, Project Management, Sales, Solar Energy, Training
Education
Napa Valley College
Solano Community College
Brenda Richard Brenda Richard's Providian Financial Experience March 1999 - March 2002
Job Vendor Manager at Apple Inc
Industry Computer Hardware
Experience
Apple Inc. 2002 - Present
Apple Computer November 2002 - February 2006
Providian Financial March 1999 - March 2002
AT&T 1990 - 1998
AT&T January 1972 - June 1990
Skills
Call Center, Vendor Management, Customer Satisfaction, Product Marketing, Technical Support, Salesforce.com, Outsourcing, Process Improvement, Computer Hardware, Forecasting, Program Management, Account Management, E-commerce, Operations Management, Cross-functional Team..., Troubleshooting, CRM, Budgets, Management, Project Management, Call Centers, Sales, Telecommunications, Product Management, Mobile Devices, Leadership, Team Leadership, Solution Selling, Cloud Computing, Strategic Partnerships
Education
North Carolina Central University
University of Phoenix-Sacramento Valley Campus
Apple Inc. 2002 - Present
Apple Computer November 2002 - February 2006
Providian Financial March 1999 - March 2002
AT&T 1990 - 1998
AT&T January 1972 - June 1990
Skills
Call Center, Vendor Management, Customer Satisfaction, Product Marketing, Technical Support, Salesforce.com, Outsourcing, Process Improvement, Computer Hardware, Forecasting, Program Management, Account Management, E-commerce, Operations Management, Cross-functional Team..., Troubleshooting, CRM, Budgets, Management, Project Management, Call Centers, Sales, Telecommunications, Product Management, Mobile Devices, Leadership, Team Leadership, Solution Selling, Cloud Computing, Strategic Partnerships
Education
North Carolina Central University
University of Phoenix-Sacramento Valley Campus
Cari Schaefer Cari Schaefer's Providian Financial Experience November 2002 - August 2003
Job Senior Sales Manager | Local & Global Corporate | Sheraton Omaha | First Call Hospitality | Starwood Hotels
Industry Hospitality
Experience
Sheraton Omaha - Starwood Hotels June 2014 - Present
MH Hospitality March 2014 - June 2014
Homewood Suites & Hampton Inn & Suites - North Central Group July 2013 - October 2013
Residence Inn by Marriott- Downtown Omaha, First Hospitality Group January 2013 - June 2013
Marriott November 2012 - 2013
Residence Inn by Marriott/AG Hospitality April 2009 - January 2011
Residence Inn by Marriott Stillwater Oklahoma April 2009 - January 2011
Marriott International October 2003 - July 2007
Marriott International, Global Sales Organization March 2003 - July 2007
Providian Financial November 2002 - August 2003
Skills
Event Planning, Hotels, Customer Service, Hospitality, Front Office, Revenue Analysis, Yield Management, Event Management, Hospitality Management, Meeting Planning, Resorts, Team Building, MARSHA, Salesforce.com Certified, FOSSE, Cvent, MaRFP, MRDW, STAR, Customer Satisfaction, Sales, Tourism, Account Management, CRM, Time Management, Hospitality Industry, Public Relations, Negotiation, New Business Development, Human Resources, Direct Sales, Strategy, Market Planning, OnQ, Salesforce.com
Education
Oklahoma State University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Metropolitan Community College 1996 — 2000
Business Management Transfer, Business, Management, Marketing, and Related Support Services
Metropolitan Community College 1994 — 2000
Associate Transfer program, Business
Sheraton Omaha - Starwood Hotels June 2014 - Present
MH Hospitality March 2014 - June 2014
Homewood Suites & Hampton Inn & Suites - North Central Group July 2013 - October 2013
Residence Inn by Marriott- Downtown Omaha, First Hospitality Group January 2013 - June 2013
Marriott November 2012 - 2013
Residence Inn by Marriott/AG Hospitality April 2009 - January 2011
Residence Inn by Marriott Stillwater Oklahoma April 2009 - January 2011
Marriott International October 2003 - July 2007
Marriott International, Global Sales Organization March 2003 - July 2007
Providian Financial November 2002 - August 2003
Skills
Event Planning, Hotels, Customer Service, Hospitality, Front Office, Revenue Analysis, Yield Management, Event Management, Hospitality Management, Meeting Planning, Resorts, Team Building, MARSHA, Salesforce.com Certified, FOSSE, Cvent, MaRFP, MRDW, STAR, Customer Satisfaction, Sales, Tourism, Account Management, CRM, Time Management, Hospitality Industry, Public Relations, Negotiation, New Business Development, Human Resources, Direct Sales, Strategy, Market Planning, OnQ, Salesforce.com
Education
Oklahoma State University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Metropolitan Community College 1996 — 2000
Business Management Transfer, Business, Management, Marketing, and Related Support Services
Metropolitan Community College 1994 — 2000
Associate Transfer program, Business
Jerelle Burton Jerelle Burton's Providian Financial Experience January 1999 - 2001
Job Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance January 2014 - Present
RGCC San Antonio May 2014 - July 2015
Highland Park MBC January 2011 - December 2013
Pleasant View Baptist Church March 2000 - December 2010
National Processing Company March 2002 - May 2009
Providian Financial January 1999 - 2001
Age Wave Impact 1998 - 1999
Skills
Church Music, Microsoft Office, Choral Conducting, Music, Music Education, Piano, Teaching, Customer Service, Public Speaking, Leadership, Team Building, Coaching, Strategic Planning, Microsoft Excel, Event Planning, Process Improvement, Training, Access, Budgets, Outlook, Program Management, Management, Leadership Development, Social Networking, Microsoft Word, Negotiation, Software Documentation, Data Analysis, PowerPoint, Team Leadership, Team Management, Customer Satisfaction, Change Management, Organizational..., Research
Education
Northwest Vista College 2014 — 2017
Associate of Arts (A.A.), Music
Central High School Tuscaloosa AL 1990 — 1994
Diploma
Nationwide Insurance January 2014 - Present
RGCC San Antonio May 2014 - July 2015
Highland Park MBC January 2011 - December 2013
Pleasant View Baptist Church March 2000 - December 2010
National Processing Company March 2002 - May 2009
Providian Financial January 1999 - 2001
Age Wave Impact 1998 - 1999
Skills
Church Music, Microsoft Office, Choral Conducting, Music, Music Education, Piano, Teaching, Customer Service, Public Speaking, Leadership, Team Building, Coaching, Strategic Planning, Microsoft Excel, Event Planning, Process Improvement, Training, Access, Budgets, Outlook, Program Management, Management, Leadership Development, Social Networking, Microsoft Word, Negotiation, Software Documentation, Data Analysis, PowerPoint, Team Leadership, Team Management, Customer Satisfaction, Change Management, Organizational..., Research
Education
Northwest Vista College 2014 — 2017
Associate of Arts (A.A.), Music
Central High School Tuscaloosa AL 1990 — 1994
Diploma
Bonnie Edwa Bonnie Edwa's Providian Financial Experience 1998 - 1999
Job Business System Consultant at Wells Fargo
Industry Financial Services
Experience
Wells Fargo June 2014 - Present
Wells Fargo February 2014 - June 2014
Wells Fargo 2008 - 2013
Wells Fargo 2003 - 2007
IBM DemandTec Solutions 2001 - 2003
Innoventry 2000 - 2001
Providian Financial 1998 - 1999
Skills
SDLC, Business Analysis, Banking, Vendor Management, Visio, Requirements Gathering, Requirements Analysis, Risk Management, Process Improvement, Business Requirements, Financial Services, SharePoint, Software Project..., PMO, User Acceptance Testing, Full SDLC, Business Process..., Database Trainer
Education
San Francisco State University
Master's degree, Public Administration
North Carolina State University
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
Wells Fargo June 2014 - Present
Wells Fargo February 2014 - June 2014
Wells Fargo 2008 - 2013
Wells Fargo 2003 - 2007
IBM DemandTec Solutions 2001 - 2003
Innoventry 2000 - 2001
Providian Financial 1998 - 1999
Skills
SDLC, Business Analysis, Banking, Vendor Management, Visio, Requirements Gathering, Requirements Analysis, Risk Management, Process Improvement, Business Requirements, Financial Services, SharePoint, Software Project..., PMO, User Acceptance Testing, Full SDLC, Business Process..., Database Trainer
Education
San Francisco State University
Master's degree, Public Administration
North Carolina State University
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
Bobby Del Bosque Bobby Del Bosque's Providian Financial Experience 1999 - 2000
Job External Agency Coordinator at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank January 2013 - Present
USAA April 2011 - April 2012
USAA April 2007 - April 2012
Department for Child Protection and Family Support 2006 - 2007
Chase 2004 - 2006
Chase 2002 - 2004
Chase 2000 - 2002
Providian Financial 1999 - 2000
Skills
Insurance, Call Centers, Banking, Financial Analysis, Customer Service, Credit, Risk Management, Leadership, Loans, Microsoft Excel, Microsoft Office, Outlook, Process Improvement, Mortgage Lending, Underwriting, Investments, PowerPoint, Microsoft Word, Business Analysis, Access, Credit Cards, Leadership Development, Organizational...
Education
University of the Incarnate Word 2013 — 2015
Bachelor's degree, Organizational Leadership, 3.85
Our Lady of the Lake University 2010 — 2012
Master of Business Administration (MBA), Business
The University of Texas at San Antonio 2003 — 2003
Paralegal Certificate
St Philip's College 2000 — 2002
Information Technology
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (BA), Criminal Justice
San Antonio College 1993 — 1995
Criminal Justice and Corrections
San Antonio College 1992 — 1993
Basics
North Lake College 1990 — 1993
Basics
USAA Federal Savings Bank January 2013 - Present
USAA April 2011 - April 2012
USAA April 2007 - April 2012
Department for Child Protection and Family Support 2006 - 2007
Chase 2004 - 2006
Chase 2002 - 2004
Chase 2000 - 2002
Providian Financial 1999 - 2000
Skills
Insurance, Call Centers, Banking, Financial Analysis, Customer Service, Credit, Risk Management, Leadership, Loans, Microsoft Excel, Microsoft Office, Outlook, Process Improvement, Mortgage Lending, Underwriting, Investments, PowerPoint, Microsoft Word, Business Analysis, Access, Credit Cards, Leadership Development, Organizational...
Education
University of the Incarnate Word 2013 — 2015
Bachelor's degree, Organizational Leadership, 3.85
Our Lady of the Lake University 2010 — 2012
Master of Business Administration (MBA), Business
The University of Texas at San Antonio 2003 — 2003
Paralegal Certificate
St Philip's College 2000 — 2002
Information Technology
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (BA), Criminal Justice
San Antonio College 1993 — 1995
Criminal Justice and Corrections
San Antonio College 1992 — 1993
Basics
North Lake College 1990 — 1993
Basics
Moody Chante Moody Chante's Providian Financial Experience April 1998 - October 2001
Job Student at Ozarks Technical Community College
Industry Higher Education
Experience
Prime Inc. October 2001 - February 2002
Providian Financial April 1998 - October 2001
Sacramento County Office of Education March 1997 - April 1998
KFC (B) Sdn Bhd June 1994 - April 1998
Skills
Training, Customer Service, Telemarketing, Tutoring, Data Entry, Door to Door Sales, Hospitality, Transportation, Childcare, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Receptionist Duties, Non-profits..., Creative Writing, Drawing, Cooking, E-Learning
Education
Missouri State University 2012 — 2013
Middle School Education, Science and Language Arts, 3.0
Ozarks Technical Community College 2008 — 2012
Associate of Arts (A.A.), Secondary Education and Teaching, 3.5
Prime Inc. October 2001 - February 2002
Providian Financial April 1998 - October 2001
Sacramento County Office of Education March 1997 - April 1998
KFC (B) Sdn Bhd June 1994 - April 1998
Skills
Training, Customer Service, Telemarketing, Tutoring, Data Entry, Door to Door Sales, Hospitality, Transportation, Childcare, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Receptionist Duties, Non-profits..., Creative Writing, Drawing, Cooking, E-Learning
Education
Missouri State University 2012 — 2013
Middle School Education, Science and Language Arts, 3.0
Ozarks Technical Community College 2008 — 2012
Associate of Arts (A.A.), Secondary Education and Teaching, 3.5
Gerald Sierecki Gerald Sierecki's Providian Financial Experience January 2001 - May 2002
Job Contracts Coordinator
Industry Legal Services
Experience
Genentech March 2015 - Present
Twig Design LLC February 2012 - February 2015
Akin Gump Strauss Hauer & Feld LLP April 2006 - February 2012
Simpson Thacher & Bartlett LLP September 2004 - September 2005
Bingham McCutchen November 2003 - July 2004
Providian Financial January 2001 - May 2002
Gap Inc. June 2000 - January 2001
Providian Financial August 1999 - June 2000
Thelen Reid Brown Raysman & Steiner LLP October 1997 - July 1999
Skills
Litigation, Litigation Support, Westlaw, Legal Research, Courts, Commercial Litigation, Trials, Bankruptcy, Legal Writing, Legal Assistance, Appeals, Document Review, Contract Management, Civil Litigation, Arbitration, redline, Proofreading, Intellectual Property, Employment Law, Product Liability
Education
Pacifica Graduate Institute
Masters of Art (MA)/Doctor of Philosophy (PhD), Depth Psychology, Withdrawn in good standing
University of San Francisco 2000 — 2003
Bachelor of Arts (B.S.), Management Information Systems, General
Genentech March 2015 - Present
Twig Design LLC February 2012 - February 2015
Akin Gump Strauss Hauer & Feld LLP April 2006 - February 2012
Simpson Thacher & Bartlett LLP September 2004 - September 2005
Bingham McCutchen November 2003 - July 2004
Providian Financial January 2001 - May 2002
Gap Inc. June 2000 - January 2001
Providian Financial August 1999 - June 2000
Thelen Reid Brown Raysman & Steiner LLP October 1997 - July 1999
Skills
Litigation, Litigation Support, Westlaw, Legal Research, Courts, Commercial Litigation, Trials, Bankruptcy, Legal Writing, Legal Assistance, Appeals, Document Review, Contract Management, Civil Litigation, Arbitration, redline, Proofreading, Intellectual Property, Employment Law, Product Liability
Education
Pacifica Graduate Institute
Masters of Art (MA)/Doctor of Philosophy (PhD), Depth Psychology, Withdrawn in good standing
University of San Francisco 2000 — 2003
Bachelor of Arts (B.S.), Management Information Systems, General
Keith Cardoza Keith Cardoza's Providian Financial Experience September 2001 - March 2004
Job Account Executive at Aetna Student Health
Industry Hospital & Health Care
Experience
Aetna Student Health March 2014 - Present
Aetna Student Health November 2008 - March 2014
Fidelity Investments March 2004 - October 2008
Providian Financial September 2001 - March 2004
Skills
Organizational..., Performance Enhancement, Client Relationship..., Alliance Building, Coaching & Facilitation, CRM, Performance Management, Management, Team Building, Process Improvement, Customer Satisfaction, Project Management, Human Resources, Program Management, Strategic Planning, Coaching, Team Leadership, Business Process..., Change Management, Start-ups, Cross-functional Team..., Outsourcing, Analysis, Vendor Management, Leadership, Strategic Alliances, Call Centers, Customer Service, Business Development, Insurance, Team Management, Employee Engagement
Education
Plymouth State University 1995 — 2002
BA, Sociology/Anthropology
Kingswood Regional High School
Aetna Student Health March 2014 - Present
Aetna Student Health November 2008 - March 2014
Fidelity Investments March 2004 - October 2008
Providian Financial September 2001 - March 2004
Skills
Organizational..., Performance Enhancement, Client Relationship..., Alliance Building, Coaching & Facilitation, CRM, Performance Management, Management, Team Building, Process Improvement, Customer Satisfaction, Project Management, Human Resources, Program Management, Strategic Planning, Coaching, Team Leadership, Business Process..., Change Management, Start-ups, Cross-functional Team..., Outsourcing, Analysis, Vendor Management, Leadership, Strategic Alliances, Call Centers, Customer Service, Business Development, Insurance, Team Management, Employee Engagement
Education
Plymouth State University 1995 — 2002
BA, Sociology/Anthropology
Kingswood Regional High School
Marsha Lawless Marsha Lawless's Providian Financial Experience November 1999 - September 2000
Job
Industry Information Technology and Services
Experience
Edgenuity Inc. August 2010 - November 2012
University of Phoenix June 2009 - August 2010
Century 21 September 2002 - January 2010
Matthew Ferrara & Company February 2008 - June 2009
CENTURY 21 Metro Alliance September 2004 - February 2007
Sears, Roebuck and Co September 2001 - July 2002
State Street September 2000 - June 2001
Providian Financial November 1999 - September 2000
State of NH - DHHS September 1997 - November 1999
Technical Consulting Firms March 1997 - September 1997
Skills
Microsoft Office, Salesforce.com, Educational Technology, Account Management, Customer Service, Disaster Recovery, Management, Microsoft SQL Server, BMC Remedy, Technical Support, Leadership, SharePoint, Troubleshooting, Selling, Hardware, Project Management, Call Centers, Business Development, Telecommunications, Sales, Desktop Support, Customer Relations, Pc Software, Data Analysis, Technical Training, Project Planning, Managerial Experience, Pivot Tables, SSRS, SQL Server, Learning Management..., Visual Studio, NetSuite, Remedy, Microsoft CRM, Project Implementation, Project Coordination, Listening Skills, Consultative Selling, Sales Support, Real Estate Transactions, Cross-functional Team..., Process Improvement, Analysis, Contract Negotiation, Program Management, CRM, Consulting
Education
University of New Hampshire 1990 — 1992
Bachelor of Arts
New Hampshire Technical Institute 1988 — 1990
Associate of Arts
Edgenuity Inc. August 2010 - November 2012
University of Phoenix June 2009 - August 2010
Century 21 September 2002 - January 2010
Matthew Ferrara & Company February 2008 - June 2009
CENTURY 21 Metro Alliance September 2004 - February 2007
Sears, Roebuck and Co September 2001 - July 2002
State Street September 2000 - June 2001
Providian Financial November 1999 - September 2000
State of NH - DHHS September 1997 - November 1999
Technical Consulting Firms March 1997 - September 1997
Skills
Microsoft Office, Salesforce.com, Educational Technology, Account Management, Customer Service, Disaster Recovery, Management, Microsoft SQL Server, BMC Remedy, Technical Support, Leadership, SharePoint, Troubleshooting, Selling, Hardware, Project Management, Call Centers, Business Development, Telecommunications, Sales, Desktop Support, Customer Relations, Pc Software, Data Analysis, Technical Training, Project Planning, Managerial Experience, Pivot Tables, SSRS, SQL Server, Learning Management..., Visual Studio, NetSuite, Remedy, Microsoft CRM, Project Implementation, Project Coordination, Listening Skills, Consultative Selling, Sales Support, Real Estate Transactions, Cross-functional Team..., Process Improvement, Analysis, Contract Negotiation, Program Management, CRM, Consulting
Education
University of New Hampshire 1990 — 1992
Bachelor of Arts
New Hampshire Technical Institute 1988 — 1990
Associate of Arts
Kristin Guy Norton Kristin Guy Norton's Providian Financial Experience 2000 - 2004
Job
Industry Retail
Experience
kristinshop.com August 2010 - Present
Alexander Dawson School 2010 - 2013
Kristin Norton April 2007 - June 2011
Providian Financial 2000 - 2004
Harrahs Entertainment 1997 - 1998
MBNA 1996 - 1998
Household International 1991 - 1996
Skills
Process Improvement, Risk Management, Strategic Planning, Project Management, Program Management, Analytics, Business Analysis, Vendor Management, CRM, Business Strategy, Mergers & Acquisitions, Management, Strategy, Cross-functional Team..., Business Intelligence, Start-ups, IT Strategy, Business Process..., Management Consulting, Team Management, SDLC, Leadership
Education
University of Pennsylvania 1997 — 1998
studied towards Masters of Technology Management
Northwestern University 1987 — 1991
BS
kristinshop.com August 2010 - Present
Alexander Dawson School 2010 - 2013
Kristin Norton April 2007 - June 2011
Providian Financial 2000 - 2004
Harrahs Entertainment 1997 - 1998
MBNA 1996 - 1998
Household International 1991 - 1996
Skills
Process Improvement, Risk Management, Strategic Planning, Project Management, Program Management, Analytics, Business Analysis, Vendor Management, CRM, Business Strategy, Mergers & Acquisitions, Management, Strategy, Cross-functional Team..., Business Intelligence, Start-ups, IT Strategy, Business Process..., Management Consulting, Team Management, SDLC, Leadership
Education
University of Pennsylvania 1997 — 1998
studied towards Masters of Technology Management
Northwestern University 1987 — 1991
BS
Michael Shoucair Michael Shoucair's Providian Financial Experience September 1997 - June 2002
Job System Support Analyst at Wells Fargo
Industry Computer & Network Security
Experience
Wells Fargo September 2002 - June 2015
Providian Financial September 1997 - June 2002
Skills
Unix, Unix Shell Scripting, Unix Security, UNIX System V, Servers, VMware, Windows Server, Firewalls, Disaster Recovery, System Administration, Windows 7, Active Directory, Microsoft Exchange, Network Administration, SharePoint, Windows XP
Education
Rutgers University – Camden 1991 — 1994
Bachelor, Computer Science
Penn State University 1986 — 1989
Associate's degree, Electrical and Electronics Engineering, 3.0
Wells Fargo September 2002 - June 2015
Providian Financial September 1997 - June 2002
Skills
Unix, Unix Shell Scripting, Unix Security, UNIX System V, Servers, VMware, Windows Server, Firewalls, Disaster Recovery, System Administration, Windows 7, Active Directory, Microsoft Exchange, Network Administration, SharePoint, Windows XP
Education
Rutgers University – Camden 1991 — 1994
Bachelor, Computer Science
Penn State University 1986 — 1989
Associate's degree, Electrical and Electronics Engineering, 3.0
Richard Overby Richard Overby's Providian Financial Experience January 1997 - January 1998
Job AVP Merchant Sales Specialest at Bank of America
Industry Banking
Experience
Bank of America June 2015 - Present
First Data Corporation December 2013 - Present
Citibank August 2008 - December 2013
AccountNow January 2007 - July 2008
Sears Holdings Corporation January 2004 - July 2007
Sears Holdings Corporation January 2001 - January 2006
Good Guys January 2000 - January 2005
SEARS January 1998 - January 2000
Providian Financial January 1997 - January 1998
Skills
Cross Selling, Small Business Lending, Banking, Customer Service, Sales Management, Problem Solving, Marketing Strategy, Notary Public, Loans, Management, Customer Satisfaction, Training, Call Centers, Relationship Management, Credit, Sales Operations, Sales, Strategy, Leadership
Education
Napa Valley College 1999 — 2000
General Studies
Bank of America June 2015 - Present
First Data Corporation December 2013 - Present
Citibank August 2008 - December 2013
AccountNow January 2007 - July 2008
Sears Holdings Corporation January 2004 - July 2007
Sears Holdings Corporation January 2001 - January 2006
Good Guys January 2000 - January 2005
SEARS January 1998 - January 2000
Providian Financial January 1997 - January 1998
Skills
Cross Selling, Small Business Lending, Banking, Customer Service, Sales Management, Problem Solving, Marketing Strategy, Notary Public, Loans, Management, Customer Satisfaction, Training, Call Centers, Relationship Management, Credit, Sales Operations, Sales, Strategy, Leadership
Education
Napa Valley College 1999 — 2000
General Studies
Tammy Sommer Tammy Sommer's Providian Financial Experience 1999 - 2002
Job Experienced Manager, Resultsfocused, Clientdriven, Excellent communication and strong organization skills
Industry Financial Services
Experience
Visa November 2008 - Present
eBay, Inc. March 2003 - June 2008
Providian Financial 1999 - 2002
Skills
Call Center, Credit Cards, Customer Experience, Analytics, E-commerce, Call Centers, Recruiting, Leadership, Customer Service, Management, Human Resources, Customer Retention, Vendor Management, CRM, Sales
Education
Salt Lake Community College 2002 — 2008
Visa November 2008 - Present
eBay, Inc. March 2003 - June 2008
Providian Financial 1999 - 2002
Skills
Call Center, Credit Cards, Customer Experience, Analytics, E-commerce, Call Centers, Recruiting, Leadership, Customer Service, Management, Human Resources, Customer Retention, Vendor Management, CRM, Sales
Education
Salt Lake Community College 2002 — 2008
Joyce Mondragon Joyce Mondragon's Providian Financial Experience 2003 - 2006
Job Sr Technical Project Manager at Silicon Valley Bank contractor
Industry Financial Services
Experience
Silicon Valley Bank January 2011 - Present
JP Morgan Chase October 2008 - October 2009
Washington Mutual Card Services 2006 - 2008
Providian Financial 2003 - 2006
Providian Financial 2002 - 2003
Providian Financial 2000 - 2003
Skills
Agile Methodologies, Banking, Budgets, Business Analysis, Business Intelligence, Business Process, Business Process..., Business Process..., Business Requirements, CRM, Call Centers, Change Management, Credit Cards, Cross-functional Team..., Data Warehousing, ETL, Enterprise Architecture, Finance, Financial Services, IT Management, IT Strategy, MS Project, Integration, Management, Negotiation, Outsourcing, PMO, PMP, Portfolio Management, Process Improvement, Product Management, Program Management, Project Planning, Project Management, Project Portfolio..., Quality Assurance, Relationship Management, Requirements Analysis, Resource Management, SDLC, SOA, SharePoint, Software Project..., Testing, User Acceptance Testing, Vendor Management, Visio
Education
Pikes Peak Community College 1990 — 1992
General Education Courses
Silicon Valley Bank January 2011 - Present
JP Morgan Chase October 2008 - October 2009
Washington Mutual Card Services 2006 - 2008
Providian Financial 2003 - 2006
Providian Financial 2002 - 2003
Providian Financial 2000 - 2003
Skills
Agile Methodologies, Banking, Budgets, Business Analysis, Business Intelligence, Business Process, Business Process..., Business Process..., Business Requirements, CRM, Call Centers, Change Management, Credit Cards, Cross-functional Team..., Data Warehousing, ETL, Enterprise Architecture, Finance, Financial Services, IT Management, IT Strategy, MS Project, Integration, Management, Negotiation, Outsourcing, PMO, PMP, Portfolio Management, Process Improvement, Product Management, Program Management, Project Planning, Project Management, Project Portfolio..., Quality Assurance, Relationship Management, Requirements Analysis, Resource Management, SDLC, SOA, SharePoint, Software Project..., Testing, User Acceptance Testing, Vendor Management, Visio
Education
Pikes Peak Community College 1990 — 1992
General Education Courses
Ralph Atkins Ralph Atkins's Providian Financial Experience September 1998 - July 2000
Job Account Executive at LawRoom
Industry Information Technology and Services
Experience
LawRoom.Com August 2001 - Present
Providian Financial September 1998 - July 2000
Skills
Sales, Recruiting, Employee Benefits, Talent Acquisition, Employee Relations, Employment Law, Management, Interviews, Training, Human Resources, Employee Training, Performance Management, Strategic Planning, Time Management, Cold Calling, Team Building, Account Management, Hiring, Technical Recruiting, Customer Service, Personnel Management, Onboarding
Education
The University of Connecticut School of Law 1974 — 1977
J.D.
Saint Anselm College
LawRoom.Com August 2001 - Present
Providian Financial September 1998 - July 2000
Skills
Sales, Recruiting, Employee Benefits, Talent Acquisition, Employee Relations, Employment Law, Management, Interviews, Training, Human Resources, Employee Training, Performance Management, Strategic Planning, Time Management, Cold Calling, Team Building, Account Management, Hiring, Technical Recruiting, Customer Service, Personnel Management, Onboarding
Education
The University of Connecticut School of Law 1974 — 1977
J.D.
Saint Anselm College
Jini Hong Liu's Providian Financial Experience January 1999 - February 2001
Job Head of LATAM Analytics at PayPal, CFA
Industry Internet
Experience
PayPal May 2013 - Present
PayPal May 2012 - May 2013
PayPal February 2012 - May 2012
PayPal June 2007 - February 2012
PayPal Inc. December 2006 - June 2007
PayPal Inc. September 2001 - December 2006
Ecolor Inc. February 2001 - September 2001
Providian Financial January 1999 - February 2001
Skills
Analytics, SAS, Statistical Modeling, Predictive Analytics, Segmentation, SQL, R, Data Mining, Perl, Data Warehousing, Management, Analysis, E-commerce, Data Analysis, Strategy, Risk Management
Education
Stanford University 1996 — 1998
Ph.D Candidate, M.S., Engineering
Peking University 1991 — 1996
B.S., Mechanics & Mathematics
CFA charterholder
member of CFA Society of San Francisco
PayPal May 2013 - Present
PayPal May 2012 - May 2013
PayPal February 2012 - May 2012
PayPal June 2007 - February 2012
PayPal Inc. December 2006 - June 2007
PayPal Inc. September 2001 - December 2006
Ecolor Inc. February 2001 - September 2001
Providian Financial January 1999 - February 2001
Skills
Analytics, SAS, Statistical Modeling, Predictive Analytics, Segmentation, SQL, R, Data Mining, Perl, Data Warehousing, Management, Analysis, E-commerce, Data Analysis, Strategy, Risk Management
Education
Stanford University 1996 — 1998
Ph.D Candidate, M.S., Engineering
Peking University 1991 — 1996
B.S., Mechanics & Mathematics
CFA charterholder
member of CFA Society of San Francisco
Renata Belash's Providian Financial Experience 1992 - 1996
Job Executive Search Principal at Envision Search
Industry Staffing and Recruiting
Experience
Exceptional People, Inc. 2009 - December 2013
Petaluma Art Docent 2012 - 2013
NextCard 1997 - 2001
Providian Financial 1992 - 1996
The Boston Consulting Group 1990 - 1992
Goldman Sachs 1986 - 1988
GMMB 1984 - 1986
Skills
Executive Search, Start-ups, Technical Recruiting, Recruiting, Talent Management, Human Resources, Talent Acquisition, Product Management, Financial Services, Applicant Tracking...
Education
Northwestern University - Kellogg School of Management 1988 — 1990
MBA, Marketing, Strategy, Organizational Behavior
Yale University
BA, Psychology, Honors
Exceptional People, Inc. 2009 - December 2013
Petaluma Art Docent 2012 - 2013
NextCard 1997 - 2001
Providian Financial 1992 - 1996
The Boston Consulting Group 1990 - 1992
Goldman Sachs 1986 - 1988
GMMB 1984 - 1986
Skills
Executive Search, Start-ups, Technical Recruiting, Recruiting, Talent Management, Human Resources, Talent Acquisition, Product Management, Financial Services, Applicant Tracking...
Education
Northwestern University - Kellogg School of Management 1988 — 1990
MBA, Marketing, Strategy, Organizational Behavior
Yale University
BA, Psychology, Honors
Todd Rice's Providian Financial Experience May 2003 - 2005
Job Consumer Lending Executive
Industry Financial Services
Experience
New Credit America 2014 - Present
H&R Block 2012 - 2013
Progreso Financiero 2009 - 2012
Washington Mutual 2005 - 2009
Providian Financial May 2003 - 2005
EZ-Cab 2002 - 2003
Citigroup 1999 - 2002
First USA / Bank One 1997 - 1999
Raytheon / Texas Instruments Defense Systems 1996 - 1997
Skills
Product Management, Payments, Product Development, Direct Marketing, P&L Management, Marketing Strategy, New Business Development, Customer Acquisition, Business Strategy, Strategic Planning, Start-ups, Marketing, Strategy, Management, CRM, Analytics, Financial Services, Forecasting, Credit Cards, Mergers & Acquisitions, Banking, Consumer Debt
Education
New York University 2000 — 2002
MBA
Texas A&M University 1992 — 1996
Bachelor, Business Administration
New Credit America 2014 - Present
H&R Block 2012 - 2013
Progreso Financiero 2009 - 2012
Washington Mutual 2005 - 2009
Providian Financial May 2003 - 2005
EZ-Cab 2002 - 2003
Citigroup 1999 - 2002
First USA / Bank One 1997 - 1999
Raytheon / Texas Instruments Defense Systems 1996 - 1997
Skills
Product Management, Payments, Product Development, Direct Marketing, P&L Management, Marketing Strategy, New Business Development, Customer Acquisition, Business Strategy, Strategic Planning, Start-ups, Marketing, Strategy, Management, CRM, Analytics, Financial Services, Forecasting, Credit Cards, Mergers & Acquisitions, Banking, Consumer Debt
Education
New York University 2000 — 2002
MBA
Texas A&M University 1992 — 1996
Bachelor, Business Administration
Gloria Xiao's Providian Financial Experience 2000 - 2001
Job Digital Marketing + Data Analytics
Industry Online Media
Experience
AccountNow Inc 2009 - Present
Dragon Media Online, Inc. 2008 - 2008
Consorte Media 2007 - 2008
FastFind.com, a Bankrate, Inc company 2004 - 2006
GetSmart.com, a division of Providian Financial 2002 - 2004
Providian Financial 2000 - 2001
Providian Financial 1997 - 2000
Skills
Online Marketing, Direct Marketing, SEM, Online Advertising, Segmentation, Analytics, Email Marketing, Awesomeness, Advertising, Lead Generation, Strategic Partnerships, Affiliate Marketing, Digital Marketing, General Awesomeness, Marketing
Education
Peking University
M.A. & B.A.
The University of Kansas
PH.D., Econometrics
AccountNow Inc 2009 - Present
Dragon Media Online, Inc. 2008 - 2008
Consorte Media 2007 - 2008
FastFind.com, a Bankrate, Inc company 2004 - 2006
GetSmart.com, a division of Providian Financial 2002 - 2004
Providian Financial 2000 - 2001
Providian Financial 1997 - 2000
Skills
Online Marketing, Direct Marketing, SEM, Online Advertising, Segmentation, Analytics, Email Marketing, Awesomeness, Advertising, Lead Generation, Strategic Partnerships, Affiliate Marketing, Digital Marketing, General Awesomeness, Marketing
Education
Peking University
M.A. & B.A.
The University of Kansas
PH.D., Econometrics
Archana Mehta's Providian Financial Experience August 2002 - August 2003
Job Sr Manager Data Engineering at TriNet
Industry Information Technology and Services
Experience
TriNet May 2014 - Present
MyBuys June 2012 - January 2014
Baynote March 2011 - February 2012
Glam Media March 2008 - February 2011
Yahoo! October 2005 - January 2011
Yahoo! November 2003 - October 2005
Providian Financial August 2002 - August 2003
Hewlett-Packard August 2001 - July 2002
Kana Communications April 1998 - April 2000
Skills
Business Intelligence, Perl, Data Warehousing, OLAP, Databases, Requirements Analysis, Microstrategy, CRM, Scalability, Analytics, Hadoop, Product Management, Microsoft SQL Server, PL/SQL, Agile Methodologies, E-commerce
Education
San Jose State University 2004 — 2006
MS, Computer Sciences/ Software Engineering
Osmania University 1987 — 1991
BSC, Computer Sciences
TriNet May 2014 - Present
MyBuys June 2012 - January 2014
Baynote March 2011 - February 2012
Glam Media March 2008 - February 2011
Yahoo! October 2005 - January 2011
Yahoo! November 2003 - October 2005
Providian Financial August 2002 - August 2003
Hewlett-Packard August 2001 - July 2002
Kana Communications April 1998 - April 2000
Skills
Business Intelligence, Perl, Data Warehousing, OLAP, Databases, Requirements Analysis, Microstrategy, CRM, Scalability, Analytics, Hadoop, Product Management, Microsoft SQL Server, PL/SQL, Agile Methodologies, E-commerce
Education
San Jose State University 2004 — 2006
MS, Computer Sciences/ Software Engineering
Osmania University 1987 — 1991
BSC, Computer Sciences
Loren Brown's Providian Financial Experience November 1996 - September 2005
Job Corporate social responsibility professional seeking opportunity in South Florida.
Industry Philanthropy
Experience
CSAA Insurance Group (AAA) June 2008 - June 2014
Community Safety Foundation, funded by CSAA Insurance Group, a AAA Insurer June 2012 - May 2014
Hirsch & Associates Philanthropic Advisors January 2007 - June 2007
Washington Mutual October 2005 - November 2006
Providian Financial November 1996 - September 2005
Skills
Program Management, Leadership, Nonprofits, Strategic Planning, Management, Community Development, Program Development, Philanthropy, Grants, Strategy, Non-profits, Project Management, Budgets, Community Outreach, Fundraising, Risk Management, Event Planning, Event Management, Board of Director..., Non-profit..., Team Building, Public Speaking, Stakeholder Engagement, Process Improvement, Volunteering, Finance, Strategic Corporate..., Corporate Social..., Public Relations, Financial Services, Banking, Vendor Management, Metrics, Grant Administration, Executive Management, Mentoring, Strategic Partnerships, Social Media, Marketing, Volunteer Management
Education
Oregon State University 1980 — 1984
Bachelor's degree, Management Sciences and Quantitative Methods and Industrial Engineering
CSAA Insurance Group (AAA) June 2008 - June 2014
Community Safety Foundation, funded by CSAA Insurance Group, a AAA Insurer June 2012 - May 2014
Hirsch & Associates Philanthropic Advisors January 2007 - June 2007
Washington Mutual October 2005 - November 2006
Providian Financial November 1996 - September 2005
Skills
Program Management, Leadership, Nonprofits, Strategic Planning, Management, Community Development, Program Development, Philanthropy, Grants, Strategy, Non-profits, Project Management, Budgets, Community Outreach, Fundraising, Risk Management, Event Planning, Event Management, Board of Director..., Non-profit..., Team Building, Public Speaking, Stakeholder Engagement, Process Improvement, Volunteering, Finance, Strategic Corporate..., Corporate Social..., Public Relations, Financial Services, Banking, Vendor Management, Metrics, Grant Administration, Executive Management, Mentoring, Strategic Partnerships, Social Media, Marketing, Volunteer Management
Education
Oregon State University 1980 — 1984
Bachelor's degree, Management Sciences and Quantitative Methods and Industrial Engineering
Tony Orlando, C.P.M.'s Providian Financial Experience 1997 - 2005
Job Strategic sourcing leader in the pacific north west
Industry Financial Services
Experience
Russell Investments August 2015 - Present
MUFG Americas December 2014 - Present
MUFG Americas February 2012 - Present
JP Morgan Chase December 2009 - February 2012
ICG Commerce March 2009 - December 2009
JP Morgan Chase / Washington Mutual 2005 - 2009
Providian Financial 1997 - 2005
Ross Stores 1995 - 1997
Mac Frugals / Pic N Save Discount Stores June 1993 - May 1995
Skills
Accounts Payable, Analysis, Analytics, Ariba, Automation, Banking, Budgets, Business Analysis, Business Process..., Business Strategy, Change Management, Contract Management, Contract Negotiation, Cross-functional Team..., E-procurement, Enterprise Software, Executive Management, Financial Analysis, Financial Modeling, Financial Risk, Financial Services, Forecasting, Global Sourcing, Integrated Marketing, Leadership, Management, Mergers & Acquisitions, Negotiation, Operations Management, Outsourcing, Pricing, Process Improvement, Procurement, Product Management, Program Management, Project Management, Project Planning, Purchasing, RFP, Relationship Management, Risk Management, SDLC, Sales, Six Sigma, Sourcing, Spend Analysis, Strategic Planning, Strategic Sourcing, Strategy, Supplier Development
Education
St. Mary's College of California 2002 — 2007
Silver Creek High School 1987 — 1991
High School
Russell Investments August 2015 - Present
MUFG Americas December 2014 - Present
MUFG Americas February 2012 - Present
JP Morgan Chase December 2009 - February 2012
ICG Commerce March 2009 - December 2009
JP Morgan Chase / Washington Mutual 2005 - 2009
Providian Financial 1997 - 2005
Ross Stores 1995 - 1997
Mac Frugals / Pic N Save Discount Stores June 1993 - May 1995
Skills
Accounts Payable, Analysis, Analytics, Ariba, Automation, Banking, Budgets, Business Analysis, Business Process..., Business Strategy, Change Management, Contract Management, Contract Negotiation, Cross-functional Team..., E-procurement, Enterprise Software, Executive Management, Financial Analysis, Financial Modeling, Financial Risk, Financial Services, Forecasting, Global Sourcing, Integrated Marketing, Leadership, Management, Mergers & Acquisitions, Negotiation, Operations Management, Outsourcing, Pricing, Process Improvement, Procurement, Product Management, Program Management, Project Management, Project Planning, Purchasing, RFP, Relationship Management, Risk Management, SDLC, Sales, Six Sigma, Sourcing, Spend Analysis, Strategic Planning, Strategic Sourcing, Strategy, Supplier Development
Education
St. Mary's College of California 2002 — 2007
Silver Creek High School 1987 — 1991
High School
Jim MacDaniel's Providian Financial Experience 2000 - 2004
Job Senior Project Manager at Siemens Business Services
Industry Information Technology and Services
Experience
Atos International July 2011 - Present
Siemens IT Solutions and Services January 2004 - July 2011
Providian Financial 2000 - 2004
Chiron Corporation 1995 - 2000
Skills
Project Planning, Project Management, MS Project, Software Project..., Project Portfolio..., Project Delivery, Agile Project Management, Program Management, Scrum, Process Improvement, Business Process..., SDLC, Business Analysis, Process Analysis, Resource Management, Team Building, Team Leadership, Team Management, Cross-functional Team..., Virtual Teams, International Project..., IT systems development, Systems Project..., SaaS, Data Migration, System Migration, Migration Projects, PMO, PMP, ITIL, Six Sigma, Business Process..., Customer-focused, Customer Satisfaction, IT Service Management, Integration, Vendor Management, Leadership, Requirements Analysis, IT Strategy, Relationship Mgmt, Requirements Gathering, IT Management, Visio, Release Management, Relationship Management, Business Process, IT Operations, ERP
Education
Purdue University
Management
St. Mary's College of California
BA, Management
Atos International July 2011 - Present
Siemens IT Solutions and Services January 2004 - July 2011
Providian Financial 2000 - 2004
Chiron Corporation 1995 - 2000
Skills
Project Planning, Project Management, MS Project, Software Project..., Project Portfolio..., Project Delivery, Agile Project Management, Program Management, Scrum, Process Improvement, Business Process..., SDLC, Business Analysis, Process Analysis, Resource Management, Team Building, Team Leadership, Team Management, Cross-functional Team..., Virtual Teams, International Project..., IT systems development, Systems Project..., SaaS, Data Migration, System Migration, Migration Projects, PMO, PMP, ITIL, Six Sigma, Business Process..., Customer-focused, Customer Satisfaction, IT Service Management, Integration, Vendor Management, Leadership, Requirements Analysis, IT Strategy, Relationship Mgmt, Requirements Gathering, IT Management, Visio, Release Management, Relationship Management, Business Process, IT Operations, ERP
Education
Purdue University
Management
St. Mary's College of California
BA, Management
Doug Leftridge's Providian Financial Experience 1995 - 1997
Job Consultant at Insight Global working at Verizon Wireless
Industry Wireless
Experience
Insight Global at Verizon March 2015 - Present
Sprint August 2013 - March 2015
Ericsson September 2009 - August 2013
Sprint Nextel December 2002 - September 2009
T-Mobile 2001 - 2002
Solutia 1997 - 2000
Monsanto 1997 - 2000
Aurora Systems Group 1997 - 2000
Providian Financial 1995 - 1997
Skills
WiMAX, Wireless, Telecommunications, Vendor Management, Product Management, Program Management, Mobile Telephony, Call Center, Cross-functional Team...
Education
Southwest Baptist University 1990 — 1994
BA, Business Administration, Christian Education, Spanish
Millikin University 1989 — 1990
DeSoto Sr High School 1985 — 1989
Insight Global at Verizon March 2015 - Present
Sprint August 2013 - March 2015
Ericsson September 2009 - August 2013
Sprint Nextel December 2002 - September 2009
T-Mobile 2001 - 2002
Solutia 1997 - 2000
Monsanto 1997 - 2000
Aurora Systems Group 1997 - 2000
Providian Financial 1995 - 1997
Skills
WiMAX, Wireless, Telecommunications, Vendor Management, Product Management, Program Management, Mobile Telephony, Call Center, Cross-functional Team...
Education
Southwest Baptist University 1990 — 1994
BA, Business Administration, Christian Education, Spanish
Millikin University 1989 — 1990
DeSoto Sr High School 1985 — 1989
Steve Milani's Providian Financial Experience 1997 - 1999
Job Product Management Manager at Wells Fargo
Industry Financial Services
Experience
Wells Fargo September 2001 - Present
Wells Fargo October 1999 - September 2001
Wells Fargo February 1999 - October 1999
Providian Financial 1997 - 1999
Benefit Consultants, Inc. - A Division of Cendant Corp. 1995 - 1997
Benefit Consultants, Inc. - A Division of Cendant Corp. 1993 - 1995
Skills
Portfolio Management, Customer Acquisition, Direct Marketing, Customer Experience, Product Development, Customer Retention, Financial Services, Marketing Activation, Banking, Credit Cards, Analytics, Credit, Product Management, Relationship Management, Segmentation, Mergers, Risk Management, Payments, Strategy, Financial Analysis, Marketing, Vendor Management, Lead Generation, Program Management, New Business Development, Strategic Partnerships, Executive Management, CRM
Education
Purdue University - Krannert School of Management 1990 — 1992
M.S., Management
University of California, Irvine 1986 — 1990
B.A., Economics and Psychology
Wells Fargo September 2001 - Present
Wells Fargo October 1999 - September 2001
Wells Fargo February 1999 - October 1999
Providian Financial 1997 - 1999
Benefit Consultants, Inc. - A Division of Cendant Corp. 1995 - 1997
Benefit Consultants, Inc. - A Division of Cendant Corp. 1993 - 1995
Skills
Portfolio Management, Customer Acquisition, Direct Marketing, Customer Experience, Product Development, Customer Retention, Financial Services, Marketing Activation, Banking, Credit Cards, Analytics, Credit, Product Management, Relationship Management, Segmentation, Mergers, Risk Management, Payments, Strategy, Financial Analysis, Marketing, Vendor Management, Lead Generation, Program Management, New Business Development, Strategic Partnerships, Executive Management, CRM
Education
Purdue University - Krannert School of Management 1990 — 1992
M.S., Management
University of California, Irvine 1986 — 1990
B.A., Economics and Psychology
Mir Sadiq Ali Khan's Providian Financial Experience December 1999 - December 2000
Job Service Delivery Manager at Barclays US.
Industry Financial Services
Experience
Barclays December 2014 - Present
JP Morgan Chase May 2011 - December 2014
JP Morgan Chase April 2006 - June 2011
Bank of America January 2006 - April 2006
MBNA 2000 - 2006
Providian Financial December 1999 - December 2000
VF Corporation 1998 - 1999
Skills
Service Delivery, ITIL, IT Service Management, Oracle, DB2, Software Project..., Release Management, Database Admin, IT Management, Production Support, Business Continuity, Solaris, ITIL 2011 Foundation..., Resource Management, IT Risk Management, Disaster Recovery, Service Management, Information Security..., Database Administration, Service Delivery..., Database Management, Information Security, Enterprise Security, Infrastructure, Management, Informix, Oracle SQL, Testing, Information Technology, SDLC, Vendor Management, IT Operations, Incident Management, IT Strategy, Integration, Process Improvement
Education
Osmania University 1992 — 1995
Masters, Computer Application
Osmania University 1989 — 1992
Bachelors, Electronics and Computer Science
St. Marys Centenary Junior college 1987 — 1989
Intermediate(+2), Maths/Physics/Chemistry
Little Flower High School 1977 — 1987
High School, School
Barclays December 2014 - Present
JP Morgan Chase May 2011 - December 2014
JP Morgan Chase April 2006 - June 2011
Bank of America January 2006 - April 2006
MBNA 2000 - 2006
Providian Financial December 1999 - December 2000
VF Corporation 1998 - 1999
Skills
Service Delivery, ITIL, IT Service Management, Oracle, DB2, Software Project..., Release Management, Database Admin, IT Management, Production Support, Business Continuity, Solaris, ITIL 2011 Foundation..., Resource Management, IT Risk Management, Disaster Recovery, Service Management, Information Security..., Database Administration, Service Delivery..., Database Management, Information Security, Enterprise Security, Infrastructure, Management, Informix, Oracle SQL, Testing, Information Technology, SDLC, Vendor Management, IT Operations, Incident Management, IT Strategy, Integration, Process Improvement
Education
Osmania University 1992 — 1995
Masters, Computer Application
Osmania University 1989 — 1992
Bachelors, Electronics and Computer Science
St. Marys Centenary Junior college 1987 — 1989
Intermediate(+2), Maths/Physics/Chemistry
Little Flower High School 1977 — 1987
High School, School
Ann-Marie Martinez's Providian Financial Experience June 1998 - November 1999
Job B2B Ecommerce EDI Analyst at Safeway
Industry Professional Training & Coaching
Experience
Safeway December 2011 - Present
Wollborg/Michelson September 2011 - December 2011
Diablo Auto Body March 2009 - July 2011
CSAA August 2000 - August 2008
Providian Financial June 1998 - November 1999
Providian Financial February 1996 - June 1998
Service Merchandise November 1987 - December 1991
Bank of America Consumer Loan Center March 1990 - March 1991
Skills
EDI, Microsoft Office, Microsoft Excel, Microsoft Word, Gentran, Customer Service, Business Analysis, QMF, PowerPoint, Visio, Written & Oral..., Management, Coaching, Human Resources, Training Delivery, Instructor-led Training, Call Center, Corporate Communications, Curriculum Design, E-Learning, Supply Chain, Instructional Design, Call Centers, Program Management, Blended Learning, Performance Management, Leadership, Software Documentation, Teamwork, Insurance, Team Building, Process Improvement, Needs Analysis, Leadership Development, Training, Organizational..., Employee Relations, Employee Training, Workshop Facilitation
Education
Ohlone College 1989 — 1997
AA, Business Administration
Irvington High School 1984 — 1987
Safeway December 2011 - Present
Wollborg/Michelson September 2011 - December 2011
Diablo Auto Body March 2009 - July 2011
CSAA August 2000 - August 2008
Providian Financial June 1998 - November 1999
Providian Financial February 1996 - June 1998
Service Merchandise November 1987 - December 1991
Bank of America Consumer Loan Center March 1990 - March 1991
Skills
EDI, Microsoft Office, Microsoft Excel, Microsoft Word, Gentran, Customer Service, Business Analysis, QMF, PowerPoint, Visio, Written & Oral..., Management, Coaching, Human Resources, Training Delivery, Instructor-led Training, Call Center, Corporate Communications, Curriculum Design, E-Learning, Supply Chain, Instructional Design, Call Centers, Program Management, Blended Learning, Performance Management, Leadership, Software Documentation, Teamwork, Insurance, Team Building, Process Improvement, Needs Analysis, Leadership Development, Training, Organizational..., Employee Relations, Employee Training, Workshop Facilitation
Education
Ohlone College 1989 — 1997
AA, Business Administration
Irvington High School 1984 — 1987
Ricardo Layun's Providian Financial Experience 1998 - 2000
Job Director, eBay Enterprise
Industry Outsourcing/Offshoring
Experience
eBay Enterprise June 2010 - Present
Tata Business Support Services 2000 - June 2010
TRX 2000 - 2006
Providian Financial 1998 - 2000
BellSouth Mobility April 1995 - June 1998
American Express 1985 - 1995
Skills
BPO, CRM, Call Center, Customer Experience, Vendor Management, Leadership, Call Centers, Outsourcing, Operations Management, Process Improvement, Customer Service, Training, Customer Satisfaction, Cross-functional Team..., Program Management, Performance Management, Team Management, Management, Quality Assurance, Business Process..., Business Analysis, Team Leadership, Change Management, Six Sigma, Team Building, Strategy, Business Process, Business Development, Service Delivery, Customer Retention, Workforce Management, Analytics, Product Management, Account Management, E-commerce, Project Management, Start-ups, Executive Management
Education
Nova Southeastern University
BS, Business Administrative Studies, Aerodynamics
eBay Enterprise June 2010 - Present
Tata Business Support Services 2000 - June 2010
TRX 2000 - 2006
Providian Financial 1998 - 2000
BellSouth Mobility April 1995 - June 1998
American Express 1985 - 1995
Skills
BPO, CRM, Call Center, Customer Experience, Vendor Management, Leadership, Call Centers, Outsourcing, Operations Management, Process Improvement, Customer Service, Training, Customer Satisfaction, Cross-functional Team..., Program Management, Performance Management, Team Management, Management, Quality Assurance, Business Process..., Business Analysis, Team Leadership, Change Management, Six Sigma, Team Building, Strategy, Business Process, Business Development, Service Delivery, Customer Retention, Workforce Management, Analytics, Product Management, Account Management, E-commerce, Project Management, Start-ups, Executive Management
Education
Nova Southeastern University
BS, Business Administrative Studies, Aerodynamics
Josh Hensley, CSM's Providian Financial Experience March 1999 - December 2001
Job Scrum Master at Nordstrom
Industry Retail
Experience
Safeway September 2014 - Present
Safeway August 2006 - September 2014
Safeway.com (GroceryWorks Inc) July 2002 - August 2006
Providian Financial March 1999 - December 2001
Skills
Visio, Technical Support, Firewalls, Networking, BMC Remedy, Databases, Cross-functional Team..., VPN, Analytics, SDLC, Vendor Management, Access, Microsoft SQL Server, E-commerce
Education
Modesto Junior College 2013 — 2016
General Studies
None 2002 — 2007
Safeway September 2014 - Present
Safeway August 2006 - September 2014
Safeway.com (GroceryWorks Inc) July 2002 - August 2006
Providian Financial March 1999 - December 2001
Skills
Visio, Technical Support, Firewalls, Networking, BMC Remedy, Databases, Cross-functional Team..., VPN, Analytics, SDLC, Vendor Management, Access, Microsoft SQL Server, E-commerce
Education
Modesto Junior College 2013 — 2016
General Studies
None 2002 — 2007
Matt Regan's Providian Financial Experience 1997 - 2005
Job Senior Vice President Government Relations, Bay Area Council
Industry Nonprofit Organization Management
Experience
Bay Area Council August 2007 - Present
Washington Mutual Card Services 1997 - 2005
Providian Financial 1997 - 2005
Skills
Non-profits, Strategic Communications, Community Outreach, Public Speaking, Policy, Media Relations, Fundraising, Policy Analysis, Strategic Planning, Public Relations, Public Policy, Event Planning, Nonprofits, Political Campaigns, Politics, Leadership
Education
Middlesex University 1989 — 1992
Law
Middlesex University 1989 — 1991
LLb, Law
Bay Area Council August 2007 - Present
Washington Mutual Card Services 1997 - 2005
Providian Financial 1997 - 2005
Skills
Non-profits, Strategic Communications, Community Outreach, Public Speaking, Policy, Media Relations, Fundraising, Policy Analysis, Strategic Planning, Public Relations, Public Policy, Event Planning, Nonprofits, Political Campaigns, Politics, Leadership
Education
Middlesex University 1989 — 1992
Law
Middlesex University 1989 — 1991
LLb, Law
Cynthia Kopec's Providian Financial Experience October 1998 - July 2000
Job VP Marketing & Communications at San Francisco SPCA
Industry Nonprofit Organization Management
Experience
San Francisco SPCA September 2010 - Present
Oakmore Group January 2007 - September 2010
Universal Savings Bank April 2004 - December 2006
Kopec Consulting May 2001 - March 2004
Property Capital July 2000 - March 2001
Providian Financial October 1998 - July 2000
Bank of America January 1995 - October 1998
Wells Fargo Bank September 1992 - December 1994
Skills
Marketing Communications, Product Management, Analytics, Marketing Strategy, Start-ups, Competitive Analysis, Strategy, Business Development, Brand Development, Executive Management, Program Management, Marketing, Interactive Media, Direct Mail, Marketing..., Partnerships, Leadership, Event Planning, CRM, Advertising
Education
University of California, Berkeley, Haas School of Business 1990 — 1992
MBA, Marketing and Finance
Pomona College 1984 — 1988
BA, Art History
San Francisco SPCA September 2010 - Present
Oakmore Group January 2007 - September 2010
Universal Savings Bank April 2004 - December 2006
Kopec Consulting May 2001 - March 2004
Property Capital July 2000 - March 2001
Providian Financial October 1998 - July 2000
Bank of America January 1995 - October 1998
Wells Fargo Bank September 1992 - December 1994
Skills
Marketing Communications, Product Management, Analytics, Marketing Strategy, Start-ups, Competitive Analysis, Strategy, Business Development, Brand Development, Executive Management, Program Management, Marketing, Interactive Media, Direct Mail, Marketing..., Partnerships, Leadership, Event Planning, CRM, Advertising
Education
University of California, Berkeley, Haas School of Business 1990 — 1992
MBA, Marketing and Finance
Pomona College 1984 — 1988
BA, Art History
Deb Avansino's Providian Financial Experience February 1992 - December 2000
Job Comcast Cable
Industry Professional Training & Coaching
Experience
Fireside Bank November 2006 - October 2011
Fireside Bank July 2003 - October 2006
AAA NCNU Insurance Exchange August 2002 - June 2003
Wells Fargo Bank December 2000 - May 2002
Providian Financial February 1992 - December 2000
Education
Oklahoma State University
Fireside Bank November 2006 - October 2011
Fireside Bank July 2003 - October 2006
AAA NCNU Insurance Exchange August 2002 - June 2003
Wells Fargo Bank December 2000 - May 2002
Providian Financial February 1992 - December 2000
Education
Oklahoma State University
Dave Montez's Providian Financial Experience 1999 - 2002
Job Chief Audit Executive, eBay Inc.
Industry Internet
Experience
eBay Inc June 2014 - Present
Ebay-PayPal April 2012 - June 2014
First Republic Bank April 2002 - April 2012
Merrill Lynch 2007 - 2008
Greater Bay Bank 2004 - 2005
Providian Financial 1999 - 2002
Providian Financial 1999 - 2002
Providian Financial 1999 - 2002
Fireside Bank 1996 - 1998
First nationwide Bank 1989 - 1995
Education
Saint Mary's College of California 1982 — 1986
economics, Accounting
Cubberley High School
Cubberley High School
Palo Alto High School
Palo Alto High School
eBay Inc June 2014 - Present
Ebay-PayPal April 2012 - June 2014
First Republic Bank April 2002 - April 2012
Merrill Lynch 2007 - 2008
Greater Bay Bank 2004 - 2005
Providian Financial 1999 - 2002
Providian Financial 1999 - 2002
Providian Financial 1999 - 2002
Fireside Bank 1996 - 1998
First nationwide Bank 1989 - 1995
Education
Saint Mary's College of California 1982 — 1986
economics, Accounting
Cubberley High School
Cubberley High School
Palo Alto High School
Palo Alto High School
Jessica Komori's Providian Financial Experience 2000 - 2003
Job Associate Brand Manager
Industry Public Relations and Communications
Experience
PEI August 2005 - Present
Zions First National Bank April 2003 - July 2005
Zions Bank 2003 - 2004
Providian Financial 2000 - 2003
Education
Columbia College
BA, Business Administration
Salt Lake Community College
PEI August 2005 - Present
Zions First National Bank April 2003 - July 2005
Zions Bank 2003 - 2004
Providian Financial 2000 - 2003
Education
Columbia College
BA, Business Administration
Salt Lake Community College
Roilan Velasco's Providian Financial Experience 1994 - 2002
Job Systems Engineer at SIEMENS
Industry Information Technology and Services
Experience
SIEMENS July 2008 - October 2009
CSC November 2003 - July 2008
Providian Financial 1994 - 2002
Skills
BMC Remedy, IBM Tivoli, Solaris 8/9/10, Veritas Volume Manager, Troubleshooting, Servers, Solaris, Windows, Requirements Analysis
Education
Saint Louis University (PH) 1985 — 1989
Engineering, Electronics
University of Baguio
High school
SIEMENS July 2008 - October 2009
CSC November 2003 - July 2008
Providian Financial 1994 - 2002
Skills
BMC Remedy, IBM Tivoli, Solaris 8/9/10, Veritas Volume Manager, Troubleshooting, Servers, Solaris, Windows, Requirements Analysis
Education
Saint Louis University (PH) 1985 — 1989
Engineering, Electronics
University of Baguio
High school
Earle Fenstermaker's Providian Financial Experience September 1998 - August 2002
Job Sales And Marketing at Payroll Experts Inc
Industry Outsourcing/Offshoring
Experience
Payroll Experts Inc. February 2013 - Present
PayChoice December 2009 - March 2013
Ascend HR Solutions December 2008 - December 2009
PayrollAmerica July 2005 - November 2008
Intuit September 2002 - June 2005
Providian Financial September 1998 - August 2002
Skills
Account Management, Employee Benefits, Cold Calling, Sales Presentations, New Business Development, Networking, Payroll, Sales Operations, Consulting, Human Resources, Building Relationships, Sales Process, Lead Generation, Strategic Planning, Employee Relations, B2B, Marketing, Business Development, Sales, Customer Service
Education
Salt Lake Community College
Payroll Experts Inc. February 2013 - Present
PayChoice December 2009 - March 2013
Ascend HR Solutions December 2008 - December 2009
PayrollAmerica July 2005 - November 2008
Intuit September 2002 - June 2005
Providian Financial September 1998 - August 2002
Skills
Account Management, Employee Benefits, Cold Calling, Sales Presentations, New Business Development, Networking, Payroll, Sales Operations, Consulting, Human Resources, Building Relationships, Sales Process, Lead Generation, Strategic Planning, Employee Relations, B2B, Marketing, Business Development, Sales, Customer Service
Education
Salt Lake Community College
Prasad Vittal's Providian Financial Experience September 2000 - October 2002
Job Senior Systems Adminstrator at MasterCard
Industry Financial Services
Experience
MasterCard November 2002 - Present
Providian Financial September 2000 - October 2002
Kernex Microsystems Limited. November 1998 - August 2000
Skills
Enterprise Software, High Availability, Security, Unix, Integration
Education
Osmania University 1989 — 1993
Bachelor of Engineering, Production Engineering
MasterCard November 2002 - Present
Providian Financial September 2000 - October 2002
Kernex Microsystems Limited. November 1998 - August 2000
Skills
Enterprise Software, High Availability, Security, Unix, Integration
Education
Osmania University 1989 — 1993
Bachelor of Engineering, Production Engineering
Stacy (Gould) Ricksecker's Providian Financial Experience October 2003 - July 2006
Job Student at Student legal studies
Industry Financial Services
Experience
Student - legal studies August 2007 - Present
Johnson & Johnson January 2011 - June 2011
JPMorgan Chase July 2008 - January 2009
Washington Mutual June 2006 - July 2008
Providian Financial October 2003 - July 2006
Providian Financial July 2000 - December 2003
Providian Financial April 2003 - October 2003
Education
Miramar College 2007 — 2009
Associates of Science, Legal Studies
Riverside City College 1995 — 1998
Biology
Whittier College
Student - legal studies August 2007 - Present
Johnson & Johnson January 2011 - June 2011
JPMorgan Chase July 2008 - January 2009
Washington Mutual June 2006 - July 2008
Providian Financial October 2003 - July 2006
Providian Financial July 2000 - December 2003
Providian Financial April 2003 - October 2003
Education
Miramar College 2007 — 2009
Associates of Science, Legal Studies
Riverside City College 1995 — 1998
Biology
Whittier College
Isabel Batista's Providian Financial Experience 1999 - 2001
Job Operations Specialist
Industry Human Resources
Experience
TriNet January 2014 - Present
Washington Mutual/JP Morgan Chase May 1994 - March 2009
Washington Mutual Card Services 2004 - 2005
Washington Mutual Card Services 2001 - 2004
Providian Financial 1999 - 2001
Skills
Compliance, Operational Efficiency, Recommendations, Cards, Process Improvement, Call Center, Credit Cards, Project Management, Quality Assurance, Management, Program Management
Education
St. Mary's College of California
Bachelor of Science, Psychology
TriNet January 2014 - Present
Washington Mutual/JP Morgan Chase May 1994 - March 2009
Washington Mutual Card Services 2004 - 2005
Washington Mutual Card Services 2001 - 2004
Providian Financial 1999 - 2001
Skills
Compliance, Operational Efficiency, Recommendations, Cards, Process Improvement, Call Center, Credit Cards, Project Management, Quality Assurance, Management, Program Management
Education
St. Mary's College of California
Bachelor of Science, Psychology
Matt Graham-Melville's Providian Financial Experience February 2000 - March 2001
Job IT Manager for the U.S. Census
Industry Government Administration
Experience
US Census Bureau October 2008 - August 2010
Campagne Associates October 2006 - October 2008
Madeira USA Ltd. March 2008 - July 2008
Precision Technology August 2006 - August 2007
Winslow Consulting Group, Ltd February 2002 - February 2003
American Heart Association July 2000 - September 2001
Providian Financial February 2000 - March 2001
American Satellite and The Home Depot January 1999 - July 1999
Education
bachelors' 1994 — 1999
New Hampshire Technical Institute, NH Legal Studies
Plymouth State University
BA, Computer Information Systems
Plymouth State University
BS, Psychology
US Census Bureau October 2008 - August 2010
Campagne Associates October 2006 - October 2008
Madeira USA Ltd. March 2008 - July 2008
Precision Technology August 2006 - August 2007
Winslow Consulting Group, Ltd February 2002 - February 2003
American Heart Association July 2000 - September 2001
Providian Financial February 2000 - March 2001
American Satellite and The Home Depot January 1999 - July 1999
Education
bachelors' 1994 — 1999
New Hampshire Technical Institute, NH Legal Studies
Plymouth State University
BA, Computer Information Systems
Plymouth State University
BS, Psychology
Kathy Hunsicker's Providian Financial Experience 1998 - 2006
Job Data Solutions Architect at PayPal
Industry Financial Services
Experience
PayPal January 2013 - Present
PayPal March 2009 - Present
Washington Mutual March 1998 - September 2008
Washington Mutual Card Services March 1998 - September 2008
Providian Financial 1998 - 2006
Safeway Stores 1987 - 1998
Chevron (Standard Oil of California) June 1980 - March 1987
Chevron 1980 - 1984
Skills
Data Management, Decision Support, Team Building, Public Speaking, Data Integration, Data Modeling, Data Governance, Data Conversion, Data Analysis, Architecture, Application Development, Vendor Management, Dimensional Modeling, Metadata Management, Data Warehouse..., Data Marts, ETL, Data Warehousing, Business Intelligence, Data Quality, Data Profiling
Education
Michigan Technological University 1976 — 1980
PayPal January 2013 - Present
PayPal March 2009 - Present
Washington Mutual March 1998 - September 2008
Washington Mutual Card Services March 1998 - September 2008
Providian Financial 1998 - 2006
Safeway Stores 1987 - 1998
Chevron (Standard Oil of California) June 1980 - March 1987
Chevron 1980 - 1984
Skills
Data Management, Decision Support, Team Building, Public Speaking, Data Integration, Data Modeling, Data Governance, Data Conversion, Data Analysis, Architecture, Application Development, Vendor Management, Dimensional Modeling, Metadata Management, Data Warehouse..., Data Marts, ETL, Data Warehousing, Business Intelligence, Data Quality, Data Profiling
Education
Michigan Technological University 1976 — 1980
Joe Duden's Providian Financial Experience January 1990 - July 1994
Job Director of Account Operations at Sitel
Industry Telecommunications
Experience
Sitel August 2005 - Present
Sitel Corporation July 2003 - August 2005
Sitel August 1994 - July 2003
Providian Financial January 1990 - July 1994
National Liberty Insurance October 1984 - December 1989
Skills
BPO, Workforce Management, Call Center, Operations Management, Vendor Management, Service Delivery, Customer Experience, Contact Centers, Inbound Marketing, Outsourcing, Call Center Development, Customer Retention, Customer Satisfaction, CRM, Process Improvement, Call Centers, Offshoring, Telemarketing, Customer Acquisition, Team Management, Performance Management, Lead Generation, P&L Management, Contact Center..., Account Management, Telecommunications, Business Process..., Strategy, Executive Management, Outsourcing Management, Cross-functional Team..., SaaS, Salesforce.com, Solution Selling, Sales Operations, Analytics, Professional Services, Business Development, Customer Service, Managed Services, Leadership, Management, Customer Relations
Education
Penn State University 1979 — 1983
Bachelor of Science Degree, Quantitaive Business Analysis
Sitel August 2005 - Present
Sitel Corporation July 2003 - August 2005
Sitel August 1994 - July 2003
Providian Financial January 1990 - July 1994
National Liberty Insurance October 1984 - December 1989
Skills
BPO, Workforce Management, Call Center, Operations Management, Vendor Management, Service Delivery, Customer Experience, Contact Centers, Inbound Marketing, Outsourcing, Call Center Development, Customer Retention, Customer Satisfaction, CRM, Process Improvement, Call Centers, Offshoring, Telemarketing, Customer Acquisition, Team Management, Performance Management, Lead Generation, P&L Management, Contact Center..., Account Management, Telecommunications, Business Process..., Strategy, Executive Management, Outsourcing Management, Cross-functional Team..., SaaS, Salesforce.com, Solution Selling, Sales Operations, Analytics, Professional Services, Business Development, Customer Service, Managed Services, Leadership, Management, Customer Relations
Education
Penn State University 1979 — 1983
Bachelor of Science Degree, Quantitaive Business Analysis
Michael Prindle's Providian Financial Experience 2000 - January 2004
Job Vice President, Controller
Industry Financial Services
Experience
Krestmark Industries, LP June 2012 - Present
Bank of America January 2010 - March 2012
Bank of America December 2005 - December 2009
Providian Financial 2000 - January 2004
RJ Corman Railroad Company 1999 - 2000
Hulcher Services, Inc 1998 - 1999
ADS Environment Services 1989 - 1998
Baker Hughes 1985 - 1988
Skills
Loss Mitigation, Process Improvement, Financial Analysis, Analysis, Team Building, Strategic Planning, Program Management, Forecasting, Operations Management, Loans, Business Development, Finance, Strategy, Data Analysis, Banking, Call Centers, Loan Origination, Business Analysis, Loan Servicing, Mortgage Lending, Mortgage Banking, Risk Management, Portfolio Management, Contract Negotiation, Financial Risk, Mergers & Acquisitions, Management, Sales, Performance Management, Human Resources, Project Planning, Credit, Budgets, FHA, Start-ups, Microsoft Excel, Executive Management, Vendor Management
Education
New Mexico Institute of Mining and Technology
B.S., Geology
University of Louisiana – Lafayette
B.S., Management/Cost Accounting
Krestmark Industries, LP June 2012 - Present
Bank of America January 2010 - March 2012
Bank of America December 2005 - December 2009
Providian Financial 2000 - January 2004
RJ Corman Railroad Company 1999 - 2000
Hulcher Services, Inc 1998 - 1999
ADS Environment Services 1989 - 1998
Baker Hughes 1985 - 1988
Skills
Loss Mitigation, Process Improvement, Financial Analysis, Analysis, Team Building, Strategic Planning, Program Management, Forecasting, Operations Management, Loans, Business Development, Finance, Strategy, Data Analysis, Banking, Call Centers, Loan Origination, Business Analysis, Loan Servicing, Mortgage Lending, Mortgage Banking, Risk Management, Portfolio Management, Contract Negotiation, Financial Risk, Mergers & Acquisitions, Management, Sales, Performance Management, Human Resources, Project Planning, Credit, Budgets, FHA, Start-ups, Microsoft Excel, Executive Management, Vendor Management
Education
New Mexico Institute of Mining and Technology
B.S., Geology
University of Louisiana – Lafayette
B.S., Management/Cost Accounting
Jill Cronin's Providian Financial Experience 1998 - 2001
Job Chief Technology Officer / Chief Information Security Officer
Industry Banking
Experience
Banamex USA April 2015 - Present
Banamex USA January 2014 - Present
Banamex USA, formerly California Commerce Bank April 2001 - Present
California Commerce Bank April 2001 - Present
Providian Financial 1998 - 2001
TSYS 1996 - 1998
Skills
Credit Cards, Management, Banking, Retail Banking, Portfolio Management, Risk Management, Relationship Management, Business Analysis, Vendor Management, Strategic Planning, Leadership, Corporate Finance, Financial Analysis, Project Management, Financial Services, PMO
Education
Mercer University 1992 — 1996
Bachelor of Arts (B.A.), Business/Corporate Communications, Political Science
Banamex USA April 2015 - Present
Banamex USA January 2014 - Present
Banamex USA, formerly California Commerce Bank April 2001 - Present
California Commerce Bank April 2001 - Present
Providian Financial 1998 - 2001
TSYS 1996 - 1998
Skills
Credit Cards, Management, Banking, Retail Banking, Portfolio Management, Risk Management, Relationship Management, Business Analysis, Vendor Management, Strategic Planning, Leadership, Corporate Finance, Financial Analysis, Project Management, Financial Services, PMO
Education
Mercer University 1992 — 1996
Bachelor of Arts (B.A.), Business/Corporate Communications, Political Science
Arpitha Cheruku's Providian Financial Experience 1999 - 2003
Job Professional Applications Developer at AT&T
Industry Telecommunications
Experience
AT&T 2006 - Present
Discover Financial Services 2005 - 2006
Chrysler 2004 - 2005
Accenture 2003 - 2004
Providian Financial 1999 - 2003
Education
Osmania University 1996 — 1999
MCA, Computer Applications
AT&T 2006 - Present
Discover Financial Services 2005 - 2006
Chrysler 2004 - 2005
Accenture 2003 - 2004
Providian Financial 1999 - 2003
Education
Osmania University 1996 — 1999
MCA, Computer Applications
Judi Arbini's Providian Financial Experience March 2001 - November 2003
Job Sr. Mgr at CSC
Industry Information Technology and Services
Experience
CSC November 2008 - July 2013
csc 2003 - 2008
Providian Financial March 2001 - November 2003
Bank of America November 1976 - September 2000
Skills
SDLC, IT Service Management, ITIL Certified, ITIL Process..., Change Management, Operations Management, Outsourcing, Cross-functional Team..., Sla, IT Operations, CRM, IT Management
Education
St. Mary's College of California 1998 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
Mercy San Francisco
CSC November 2008 - July 2013
csc 2003 - 2008
Providian Financial March 2001 - November 2003
Bank of America November 1976 - September 2000
Skills
SDLC, IT Service Management, ITIL Certified, ITIL Process..., Change Management, Operations Management, Outsourcing, Cross-functional Team..., Sla, IT Operations, CRM, IT Management
Education
St. Mary's College of California 1998 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
Mercy San Francisco
Ray He's Providian Financial Experience September 1997 - March 2000
Job Chief Software Engineer, Architect, Software Development Lead
Industry Computer Software
Experience
Logiciel, Inc October 2001 - Present
Autoweb.com April 2000 - September 2001
Providian Financial September 1997 - March 2000
Intrepid Systems Inc February 1996 - August 1997
TPI Systems (Techno Precision Inc.) August 1993 - January 1996
Skills
Web Applications, .NET, WCF, Web Services, WinForms, Microsoft SQL Server, ADO.NET, SOA, T-SQL, .Net Networking, SQL CLR, ASP.NET, MVC, .NET Compact Framework, Socket Programming, FTP, C#, LINQ, OOP, SDLC, Commerce, POS, Sales Order Processing, Retail, Wholesale, Trade Shows, Inventory Control, Architecture, Leadership
Education
Northwestern Polytechnic University 1991 — 1993
Master of Science in Computer Systems Engineering, Computer Software and Systems Engineering
South China University of Technology 1980 — 1984
Bachelor in Science and Engineering, Electrical Engineering (Power system)
Logiciel, Inc October 2001 - Present
Autoweb.com April 2000 - September 2001
Providian Financial September 1997 - March 2000
Intrepid Systems Inc February 1996 - August 1997
TPI Systems (Techno Precision Inc.) August 1993 - January 1996
Skills
Web Applications, .NET, WCF, Web Services, WinForms, Microsoft SQL Server, ADO.NET, SOA, T-SQL, .Net Networking, SQL CLR, ASP.NET, MVC, .NET Compact Framework, Socket Programming, FTP, C#, LINQ, OOP, SDLC, Commerce, POS, Sales Order Processing, Retail, Wholesale, Trade Shows, Inventory Control, Architecture, Leadership
Education
Northwestern Polytechnic University 1991 — 1993
Master of Science in Computer Systems Engineering, Computer Software and Systems Engineering
South China University of Technology 1980 — 1984
Bachelor in Science and Engineering, Electrical Engineering (Power system)
Nora Fierros Sesin's Providian Financial Experience February 1996 - January 1999
Job Manager Operational Risk Management at HSBC
Industry Management Consulting
Experience
HSBC April 2012 - Present
Barrington District 220 October 2009 - April 2012
Financial Services October 2008 - April 2012
HSBC April 2007 - April 2008
HSBC December 2002 - April 2007
The Fierros Group January 1999 - December 2002
Providian Financial February 1996 - January 1999
Household International October 1987 - May 1995
Skills
Banking, Risk Management, Financial Services, Financial Risk, Vendor Management, Business Process, Change Management, Program Management, Management, Leadership, Management Consulting, Training, Integration, Software Documentation, Start-ups, Project Management, Recruiting, Team Leadership, Security, Quality Assurance, Risk Assessment, Six Sigma, Operational Risk..., Talent Acquisition
Education
Saint Mary's College of California 1992 — 1994
MBA, Business Administration
Northern Illinois University 1982 — 1986
BA, Foreign Language and Literature, cum laude
HSBC April 2012 - Present
Barrington District 220 October 2009 - April 2012
Financial Services October 2008 - April 2012
HSBC April 2007 - April 2008
HSBC December 2002 - April 2007
The Fierros Group January 1999 - December 2002
Providian Financial February 1996 - January 1999
Household International October 1987 - May 1995
Skills
Banking, Risk Management, Financial Services, Financial Risk, Vendor Management, Business Process, Change Management, Program Management, Management, Leadership, Management Consulting, Training, Integration, Software Documentation, Start-ups, Project Management, Recruiting, Team Leadership, Security, Quality Assurance, Risk Assessment, Six Sigma, Operational Risk..., Talent Acquisition
Education
Saint Mary's College of California 1992 — 1994
MBA, Business Administration
Northern Illinois University 1982 — 1986
BA, Foreign Language and Literature, cum laude
Rebecca Li-Huang's Providian Financial Experience 2002 - 2004
Job Author, Wealth Management Advisor
Industry Financial Services
Experience
Green Apple Red Book February 2015 - June 2015
Merrill Lynch April 2005 - February 2015
Providian Financial 2002 - 2004
Lehman Brothers 1998 - 2001
Motorola February 1993 - August 1997
Skills
Wealth Management, Private Equity, Portfolio Management, Investments, Equities, Valuation, Risk Management, Fixed Income, Business Development, Private Banking, Finance, Credit Analysis, Estate Planning, Fundraising, Real Estate Investment..., Publishing, Capital Markets, Financial Modeling, Management, Alternative Investments, Mergers & Acquisitions
Education
The University of Chicago - Booth School of Business 1996 — 1998
MBA, Finance and International Economics
Purdue University 1990 — 1992
Master of Science, Electrical Engineering
University of Science and Technology of China 1987 — 1990
ABD, Electrical Engineering
Green Apple Red Book February 2015 - June 2015
Merrill Lynch April 2005 - February 2015
Providian Financial 2002 - 2004
Lehman Brothers 1998 - 2001
Motorola February 1993 - August 1997
Skills
Wealth Management, Private Equity, Portfolio Management, Investments, Equities, Valuation, Risk Management, Fixed Income, Business Development, Private Banking, Finance, Credit Analysis, Estate Planning, Fundraising, Real Estate Investment..., Publishing, Capital Markets, Financial Modeling, Management, Alternative Investments, Mergers & Acquisitions
Education
The University of Chicago - Booth School of Business 1996 — 1998
MBA, Finance and International Economics
Purdue University 1990 — 1992
Master of Science, Electrical Engineering
University of Science and Technology of China 1987 — 1990
ABD, Electrical Engineering
Nancy He's Providian Financial Experience 2004 - 2006
Job VP Decision Sciences at Bank of the West
Industry Financial Services
Experience
Bank of the West 2013 - Present
JPMorgan Chase & Co. 2009 - 2013
WaMu 2007 - 2009
Providian Financial 2004 - 2006
Skills
Data Mining, Statistical Modeling, Risk Management, Credit Risk, Analytics, SAS, Optimization, Credit, Forecasting
Education
Penn State University
Bank of the West 2013 - Present
JPMorgan Chase & Co. 2009 - 2013
WaMu 2007 - 2009
Providian Financial 2004 - 2006
Skills
Data Mining, Statistical Modeling, Risk Management, Credit Risk, Analytics, SAS, Optimization, Credit, Forecasting
Education
Penn State University
Emily Chen's Providian Financial Experience December 2000 - February 2002
Job Analytics Professional and Lead in Financial Services and Technology Industries
Industry Financial Services
Experience
PayPal November 2013 - Present
PayPal August 2012 - October 2013
PayPal March 2011 - August 2012
PayPal March 2009 - February 2011
PayPal March 2006 - February 2009
HSBC February 2002 - March 2006
Providian Financial December 2000 - February 2002
Skills
SQL, SAS, Unix, JCL, PERL, MatLab, Teradata, DB2, Business Object, Microstrategy, Relational Databases, Access, Excel, Visual Basics, Power Point, Consumer Risk and..., AB Test Design and..., Risk Management, Business Analytics, Marketing and Product..., Financial Forecast and..., Web Analytics, SQL Plus, Python, R, Tableau, Thinker Cell, Cross-functional Team..., E-commerce
Education
Oregon State University 1998 — 2000
Master, Ag and Resource Economics
Renmin University of China 1994 — 1998
Bachelor, Finance
PayPal November 2013 - Present
PayPal August 2012 - October 2013
PayPal March 2011 - August 2012
PayPal March 2009 - February 2011
PayPal March 2006 - February 2009
HSBC February 2002 - March 2006
Providian Financial December 2000 - February 2002
Skills
SQL, SAS, Unix, JCL, PERL, MatLab, Teradata, DB2, Business Object, Microstrategy, Relational Databases, Access, Excel, Visual Basics, Power Point, Consumer Risk and..., AB Test Design and..., Risk Management, Business Analytics, Marketing and Product..., Financial Forecast and..., Web Analytics, SQL Plus, Python, R, Tableau, Thinker Cell, Cross-functional Team..., E-commerce
Education
Oregon State University 1998 — 2000
Master, Ag and Resource Economics
Renmin University of China 1994 — 1998
Bachelor, Finance
Anthony Vuoto's Providian Financial Experience 2002 - 2005
Job president/wamu card services at JP Morgan Chase
Industry Financial Services
Experience
US Bank October 2009 - Present
JP Morgan Chase April 2007 - August 2009
Providian Financial 2002 - 2005
Bank One September 1999 - April 2001
Education
University of Pennsylvania - The Wharton School 1973 — 1975
MBA, Finance
Princeton University 1969 — 1973
BA, Economics
US Bank October 2009 - Present
JP Morgan Chase April 2007 - August 2009
Providian Financial 2002 - 2005
Bank One September 1999 - April 2001
Education
University of Pennsylvania - The Wharton School 1973 — 1975
MBA, Finance
Princeton University 1969 — 1973
BA, Economics
Beverley Hamilton's Providian Financial Experience 1999 - 2004
Job
Industry Security and Investigations
Experience
Waste Management October 2012 - Present
Monitronics International November 2009 - September 2012
Washington Mutual Card Services July 2008 - January 2009
Washington Mutual Card Services December 2004 - July 2008
Washington Mutual Card Services December 1999 - December 2004
Providian Financial 1999 - 2004
First USA 1996 - 1998
USAA 1994 - 1996
Skills
Call Center, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Management, Operations Management, Process Improvement, Program Management, Quality Assurance, Team Building, Team Leadership, Training, Training Delivery, Vendor Management, Workforce Management
Education
McMurry University 1988 — 1992
BBA
Waste Management October 2012 - Present
Monitronics International November 2009 - September 2012
Washington Mutual Card Services July 2008 - January 2009
Washington Mutual Card Services December 2004 - July 2008
Washington Mutual Card Services December 1999 - December 2004
Providian Financial 1999 - 2004
First USA 1996 - 1998
USAA 1994 - 1996
Skills
Call Center, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Management, Operations Management, Process Improvement, Program Management, Quality Assurance, Team Building, Team Leadership, Training, Training Delivery, Vendor Management, Workforce Management
Education
McMurry University 1988 — 1992
BBA
Dennis Rawls's Providian Financial Experience July 2001 - September 2003
Job Call Center Customer Service Representative at Washington Mutual Card Services
Industry Banking
Experience
Washington Mutual Card Services September 2005 - Present
Kimco Staffing February 2011 - November 2012
Washington Mutual Card Services October 2005 - January 2009
Providian National Bank September 2003 - October 2005
Providian Financial July 2001 - September 2003
Providian Financial March 1999 - July 2001
Skills
Analysis, Credit Cards, Call Center, Customer Satisfaction, Customer Service, Team Building, Credit, Risk Management, Training, Leadership, Forecasting, Contract Negotiation, Call Centers, Process Improvement, Employee Training, Recruiting, Sales, Microsoft Office, Project Management, Negotiation, Human Resources, Team Leadership, Teamwork, Coaching, Hiring, CRM, Management, Operations Management, Strategic Planning, Finance, Performance Management, Accounting, Outlook, Customer Retention, Budgets, Account Management, Banking, Cold Calling, Payroll, Vendor Management, PeopleSoft, Data Entry, Access, Insurance, Change Management, Employee Relations, Software Documentation, Data Analysis, Microsoft Excel, Business Analysis
Education
Mott Community College 1969 — 1972
Business Administration
Washington Mutual Card Services September 2005 - Present
Kimco Staffing February 2011 - November 2012
Washington Mutual Card Services October 2005 - January 2009
Providian National Bank September 2003 - October 2005
Providian Financial July 2001 - September 2003
Providian Financial March 1999 - July 2001
Skills
Analysis, Credit Cards, Call Center, Customer Satisfaction, Customer Service, Team Building, Credit, Risk Management, Training, Leadership, Forecasting, Contract Negotiation, Call Centers, Process Improvement, Employee Training, Recruiting, Sales, Microsoft Office, Project Management, Negotiation, Human Resources, Team Leadership, Teamwork, Coaching, Hiring, CRM, Management, Operations Management, Strategic Planning, Finance, Performance Management, Accounting, Outlook, Customer Retention, Budgets, Account Management, Banking, Cold Calling, Payroll, Vendor Management, PeopleSoft, Data Entry, Access, Insurance, Change Management, Employee Relations, Software Documentation, Data Analysis, Microsoft Excel, Business Analysis
Education
Mott Community College 1969 — 1972
Business Administration
Bharati Kar's Providian Financial Experience May 2002 - June 2004
Job Prescreen Auditor at Washington Mutual
Industry Banking
Experience
Washington Mutual Card Services October 2005 - January 2009
Irwin Home Equity May 2005 - August 2005
E-Loan, Pleasanton, CA January 2005 - March 2005
Providian Financial May 2002 - June 2004
Education
Presidency College
Bachelor, Philosophy
Washington Mutual Card Services October 2005 - January 2009
Irwin Home Equity May 2005 - August 2005
E-Loan, Pleasanton, CA January 2005 - March 2005
Providian Financial May 2002 - June 2004
Education
Presidency College
Bachelor, Philosophy
Don Capri's Providian Financial Experience February 1995 - February 2003
Job senior copywriter
Industry Marketing and Advertising
Experience
Kessler Pacific 2003 - 2009
Providian Financial February 1995 - February 2003
Education
Saint Mary's College of California
BA
San Francisco State University
MA
Kessler Pacific 2003 - 2009
Providian Financial February 1995 - February 2003
Education
Saint Mary's College of California
BA
San Francisco State University
MA
Shashi Motwani's Providian Financial Experience December 1996 - August 2001
Job Credit Analyst at Lending Club
Industry Financial Services
Experience
Lending Club February 2012 - Present
Lending Club February 2012 - Present
Nestle Dreyer's Ice Cream May 2011 - February 2012
Nestle Dreyer's Ice Cream January 2011 - February 2011
Washington Mutual Card Services March 2006 - January 2009
Washington Mutual August 2001 - March 2006
Providian Financial December 1996 - August 2001
Skills
Risk Management, Credit, Process Improvement, Cash Management, Credit Risk, Accounting, Access, Customer Service, Financial Risk, Account Reconciliation
Education
Ohlone College 1994 — 1996
AA, Accounting
National College 1986 — 1989
Bachelors, Commerce & Economics
Lending Club February 2012 - Present
Lending Club February 2012 - Present
Nestle Dreyer's Ice Cream May 2011 - February 2012
Nestle Dreyer's Ice Cream January 2011 - February 2011
Washington Mutual Card Services March 2006 - January 2009
Washington Mutual August 2001 - March 2006
Providian Financial December 1996 - August 2001
Skills
Risk Management, Credit, Process Improvement, Cash Management, Credit Risk, Accounting, Access, Customer Service, Financial Risk, Account Reconciliation
Education
Ohlone College 1994 — 1996
AA, Accounting
National College 1986 — 1989
Bachelors, Commerce & Economics
Greg Menegat's Providian Financial Experience November 1999 - May 2004
Job SelfEmployed Financial Services Industry Consultant
Industry Banking
Experience
Self-Employed March 2014 - Present
Bank of America September 2011 - March 2014
Bank of America July 2008 - August 2011
Countrywide Financial May 2004 - June 2008
Providian Financial November 1999 - May 2004
Associates First Capital June 1998 - October 1999
Federal Deposit Insurance Corporation August 1991 - June 1997
Skills
Risk Management, Program Management, Operational Risk, Banking, Loans, Credit, Mortgage Lending, Mortgage Banking, Operational Risk...
Education
Thunderbird School of Global Management 1997 — 1998
Master's degree
The University of Manchester 1990 — 1991
Diploma
Menlo College 1985 — 1989
Bachelors
Self-Employed March 2014 - Present
Bank of America September 2011 - March 2014
Bank of America July 2008 - August 2011
Countrywide Financial May 2004 - June 2008
Providian Financial November 1999 - May 2004
Associates First Capital June 1998 - October 1999
Federal Deposit Insurance Corporation August 1991 - June 1997
Skills
Risk Management, Program Management, Operational Risk, Banking, Loans, Credit, Mortgage Lending, Mortgage Banking, Operational Risk...
Education
Thunderbird School of Global Management 1997 — 1998
Master's degree
The University of Manchester 1990 — 1991
Diploma
Menlo College 1985 — 1989
Bachelors
Ken LaBarbera's Providian Financial Experience 2002 - 2005
Job Head of Performance Engineering at Visa
Industry Financial Services
Experience
Visa April 2009 - December 2013
Washington Mutual/JPMorgan Chase 2005 - March 2009
Providian Financial 2002 - 2005
Charles Schwab 1992 - 2002
Texas Instruments 1988 - 1992
Education
Penn State University 1983 — 1988
BS, Industrial Engineering
Visa April 2009 - December 2013
Washington Mutual/JPMorgan Chase 2005 - March 2009
Providian Financial 2002 - 2005
Charles Schwab 1992 - 2002
Texas Instruments 1988 - 1992
Education
Penn State University 1983 — 1988
BS, Industrial Engineering
Kathy Zumski's Providian Financial Experience 1999 - 2000
Job Customer Service Rep II at Kapstone Paper and Packaging, Inc
Industry Banking
Experience
KapStone Paper and Packaging Corporation September 2010 - Present
Washington Mutual / Chase 2001 - May 2009
Providian Financial 1999 - 2000
Providian Financial 1997 - 1999
Providian Financial 1996 - 1997
Providian Financial 1995 - 1996
Skills
Credit Cards, Project Management, Management, Customer Service, Call Centers, Process Improvement, Banking, Fraud, Credit
Education
Northern Illinois University
BA, Journalism
KapStone Paper and Packaging Corporation September 2010 - Present
Washington Mutual / Chase 2001 - May 2009
Providian Financial 1999 - 2000
Providian Financial 1997 - 1999
Providian Financial 1996 - 1997
Providian Financial 1995 - 1996
Skills
Credit Cards, Project Management, Management, Customer Service, Call Centers, Process Improvement, Banking, Fraud, Credit
Education
Northern Illinois University
BA, Journalism
Sage Moore's Providian Financial Experience 1997 - 2000
Job Mathematics and Technology Education
Industry Primary/Secondary Education
Experience
Oakland Unified School District September 2005 - September 2014
Thrupoint 2001 - 2003
Netigy 2000 - 2001
IBM Global Business Services 1999 - 2000
Providian Financial 1997 - 2000
Merck Sharp & Dohme 1996 - 1997
Cientec 1995 - 1996
Universidad de Concepcion 1994 - 1995
University of Manitoba 1991 - 1993
Skills
Teachers, Curriculum Design, Curriculum Development, K-12, Educational Technology, Teacher Training, Tutoring, Technology Integration, Instructional Technology, Teaching, Instructional Design, Staff Development, Adult Education, Classroom Management, Lesson Planning, Literacy, Classroom, Elementary Education, Mathematics Education, Community Outreach
Education
Mills College 2004 — 2012
Masters, Education
Mills College 2004 — 2005
Teaching Credential, Secondary mathematics education
University of Victoria 1983 — 1991
BA, Formal Linguistics
Oakland Unified School District September 2005 - September 2014
Thrupoint 2001 - 2003
Netigy 2000 - 2001
IBM Global Business Services 1999 - 2000
Providian Financial 1997 - 2000
Merck Sharp & Dohme 1996 - 1997
Cientec 1995 - 1996
Universidad de Concepcion 1994 - 1995
University of Manitoba 1991 - 1993
Skills
Teachers, Curriculum Design, Curriculum Development, K-12, Educational Technology, Teacher Training, Tutoring, Technology Integration, Instructional Technology, Teaching, Instructional Design, Staff Development, Adult Education, Classroom Management, Lesson Planning, Literacy, Classroom, Elementary Education, Mathematics Education, Community Outreach
Education
Mills College 2004 — 2012
Masters, Education
Mills College 2004 — 2005
Teaching Credential, Secondary mathematics education
University of Victoria 1983 — 1991
BA, Formal Linguistics
Tamara Bohlig's Providian Financial Experience September 2002 - September 2003
Job Vice President, Client Experience at Charles Schwab
Industry Financial Services
Experience
Charles Schwab July 2011 - Present
Charles Schwab January 2010 - July 2011
JPMorgan Chase October 2008 - January 2010
Washington Mutual September 2003 - October 2008
Providian Financial September 2002 - September 2003
Providian Financial September 2001 - September 2002
Logictier, Inc. September 1999 - September 2001
Hewlett-Packard September 1998 - September 1999
Hewlett-Packard September 1997 - September 1998
General Mills June 1996 - August 1996
Education
Northwestern University - Kellogg School of Management 1995 — 1997
MBA, Management Strategy, Marketing
Northwestern University 1987 — 1991
BA, Sociology
Charles Schwab July 2011 - Present
Charles Schwab January 2010 - July 2011
JPMorgan Chase October 2008 - January 2010
Washington Mutual September 2003 - October 2008
Providian Financial September 2002 - September 2003
Providian Financial September 2001 - September 2002
Logictier, Inc. September 1999 - September 2001
Hewlett-Packard September 1998 - September 1999
Hewlett-Packard September 1997 - September 1998
General Mills June 1996 - August 1996
Education
Northwestern University - Kellogg School of Management 1995 — 1997
MBA, Management Strategy, Marketing
Northwestern University 1987 — 1991
BA, Sociology
Katherene Negrete's Providian Financial Experience January 1999 - January 2002
Job Independent Consultant for Partylite
Industry Medical Devices
Experience
Independent consultant for Partylite November 2013 - Present
Life Chiropractic College West July 2013 - Present
Life Chiropractic College West November 2011 - July 2013
WAMU May 2008 - June 2008
Aerotech Recruiting Agency May 2007 - May 2008
Home123 Mortgage September 2005 - April 2007
H&R Block Mortgage March 2005 - August 2005
H & R Block Mortgage August 2004 - March 2005
Beneficial Financial December 2002 - August 2004
Providian Financial January 1999 - January 2002
Skills
Microsoft Office, Microsoft Excel, Accurate Data Entry, Customer Service, Report Compilation, Telephone Reception, Reconciling Expenses, Time Management, Healthcare, Data Entry, Sales, Negotiation, Outlook, Administrative...
Education
Ohlone College 2014 — 2015
in progress, Business Administration, Management and Operations
University of Phoenix 2008 — 2010
Bachelors, Healthcare Adminstration
Independent consultant for Partylite November 2013 - Present
Life Chiropractic College West July 2013 - Present
Life Chiropractic College West November 2011 - July 2013
WAMU May 2008 - June 2008
Aerotech Recruiting Agency May 2007 - May 2008
Home123 Mortgage September 2005 - April 2007
H&R Block Mortgage March 2005 - August 2005
H & R Block Mortgage August 2004 - March 2005
Beneficial Financial December 2002 - August 2004
Providian Financial January 1999 - January 2002
Skills
Microsoft Office, Microsoft Excel, Accurate Data Entry, Customer Service, Report Compilation, Telephone Reception, Reconciling Expenses, Time Management, Healthcare, Data Entry, Sales, Negotiation, Outlook, Administrative...
Education
Ohlone College 2014 — 2015
in progress, Business Administration, Management and Operations
University of Phoenix 2008 — 2010
Bachelors, Healthcare Adminstration
Lisa Duffus's Providian Financial Experience 1996 - 2006
Job
Industry
Experience
Genentech December 2012 - December 2013
Lawrence Berkeley National Laboratory March 2007 - September 2009
Providian Financial 1996 - 2006
Monster Cable Products March 1989 - January 1995
Skills
Research, Data Analysis, Outlook, Windows, Microsoft Excel, PowerPoint, Analysis, MS Project, Microsoft Office, Microsoft Word, PeopleSoft, Budgets
Education
Mt. Hood Community College
Associate's degree, Business Administration, Management and Operations, B
Genentech December 2012 - December 2013
Lawrence Berkeley National Laboratory March 2007 - September 2009
Providian Financial 1996 - 2006
Monster Cable Products March 1989 - January 1995
Skills
Research, Data Analysis, Outlook, Windows, Microsoft Excel, PowerPoint, Analysis, MS Project, Microsoft Office, Microsoft Word, PeopleSoft, Budgets
Education
Mt. Hood Community College
Associate's degree, Business Administration, Management and Operations, B
Myisha Myrick's Providian Financial Experience 1998 - 2000
Job Logistics at Grocery Outlet
Industry Retail
Experience
Grocery Outlet August 2005 - Present
Providian Financial 1998 - 2000
Providian Financial 1998 - 2000
Skills
Inventory Management, Retail, Purchasing, Merchandising, Inventory Control, Visual Merchandising, Store Management, Warehousing, Profit
Education
South University 2011 — 2013
Allied Health
Merritt College 2003 — 2005
Real Estate/Finance
Grocery Outlet August 2005 - Present
Providian Financial 1998 - 2000
Providian Financial 1998 - 2000
Skills
Inventory Management, Retail, Purchasing, Merchandising, Inventory Control, Visual Merchandising, Store Management, Warehousing, Profit
Education
South University 2011 — 2013
Allied Health
Merritt College 2003 — 2005
Real Estate/Finance
Lisa Varela's Providian Financial Experience 1995 - 2000
Job Senior Manager, NA Residential Light Commercial Partner Training at SunPower Corporation
Industry Research
Experience
SunPower Corporation September 2013 - Present
LLNL April 2009 - September 2013
Save Mart Supermarkets December 2007 - March 2009
Protiviti 2002 - 2007
Irwin Home Equity 2000 - 2002
Safeway 2000 - 2001
Providian Financial 1995 - 2000
Skills
Employee Relations, Process Scheduler, Training, Customer Service, Organizational..., Leadership Development, Human Resources, Inventory Management, Six Sigma, Instructional Design, Leadership, Talent Management, Strategy, Process Improvement, Employee Training, Program Management, Management, Project Management, Coaching, Strategic Planning
Education
St. Mary's College of California
Bachelor of Arts (B.A.), Business Administration, Management and Operations
SunPower Corporation September 2013 - Present
LLNL April 2009 - September 2013
Save Mart Supermarkets December 2007 - March 2009
Protiviti 2002 - 2007
Irwin Home Equity 2000 - 2002
Safeway 2000 - 2001
Providian Financial 1995 - 2000
Skills
Employee Relations, Process Scheduler, Training, Customer Service, Organizational..., Leadership Development, Human Resources, Inventory Management, Six Sigma, Instructional Design, Leadership, Talent Management, Strategy, Process Improvement, Employee Training, Program Management, Management, Project Management, Coaching, Strategic Planning
Education
St. Mary's College of California
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Christie Pizzo's Providian Financial Experience October 1996 - March 2004
Job Analyst at T MOBILE USA
Industry Wireless
Experience
T MOBILE USA June 2006 - Present
CIBER, Inc. January 2005 - June 2005
Providian Financial October 1996 - March 2004
Kaiser Permanente October 1993 - October 1996
Skills
Analysis, Vendor Management, Call Center, IVR, Visio, Telecommunications, Integration, Project Management, PMP, Unix, ACD, Program Management, Process Improvement, PMO, Technical Support, Call Centers, Troubleshooting, Mobile Devices, Wireless, System Deployment, SDLC, Cellular Communications, Testing, Requirements Analysis, VoIP, Cross-functional Team..., SharePoint, Product Management, Enterprise Software, Business Analysis, Requirements Gathering, Software Project..., ITIL, Agile Project Management, Business Intelligence, Business Process, Solution Architecture, Project Portfolio..., Business Requirements, CRM, Service Delivery, Resource Management, Agile Methodologies, User Acceptance Testing, Project Delivery, IT Strategy, Systems Analysis, Enterprise Architecture, Software Documentation, IT Management
Education
Ohlone College 2014 — 2014
ITIL Foundation in IT Service Management, Certificate #1002280718
T MOBILE USA June 2006 - Present
CIBER, Inc. January 2005 - June 2005
Providian Financial October 1996 - March 2004
Kaiser Permanente October 1993 - October 1996
Skills
Analysis, Vendor Management, Call Center, IVR, Visio, Telecommunications, Integration, Project Management, PMP, Unix, ACD, Program Management, Process Improvement, PMO, Technical Support, Call Centers, Troubleshooting, Mobile Devices, Wireless, System Deployment, SDLC, Cellular Communications, Testing, Requirements Analysis, VoIP, Cross-functional Team..., SharePoint, Product Management, Enterprise Software, Business Analysis, Requirements Gathering, Software Project..., ITIL, Agile Project Management, Business Intelligence, Business Process, Solution Architecture, Project Portfolio..., Business Requirements, CRM, Service Delivery, Resource Management, Agile Methodologies, User Acceptance Testing, Project Delivery, IT Strategy, Systems Analysis, Enterprise Architecture, Software Documentation, IT Management
Education
Ohlone College 2014 — 2014
ITIL Foundation in IT Service Management, Certificate #1002280718
Lisa Murphy Buoy's Providian Financial Experience 1999 - 2000
Job Principal, Terra Search Partners
Industry Real Estate
Experience
Terra Search Partners February 2011 - Present
Ferguson Partners June 2001 - August 2010
Gap Inc. 2003 - 2003
Organic, Inc. 2000 - 2001
Providian Financial 1999 - 2000
Skills
Strategy, Interviews, Executive Search, Sourcing, Management, Copywriting, Recruiting, Marketing, E-commerce, Contract Negotiation
Education
Oregon State University
BA, Sociology
Terra Search Partners February 2011 - Present
Ferguson Partners June 2001 - August 2010
Gap Inc. 2003 - 2003
Organic, Inc. 2000 - 2001
Providian Financial 1999 - 2000
Skills
Strategy, Interviews, Executive Search, Sourcing, Management, Copywriting, Recruiting, Marketing, E-commerce, Contract Negotiation
Education
Oregon State University
BA, Sociology
Shat Lwin's Providian Financial Experience May 1996 - February 2000
Job Senior Director Workforce Optimization at PayPal
Industry
Experience
PayPal February 2014 - Present
PayPal July 2012 - January 2014
Bank of America July 2010 - July 2012
Bank of America February 2006 - June 2010
Bank of America October 2003 - January 2006
SunCom Wireless October 2002 - October 2003
NextCard February 2000 - February 2002
Providian Financial May 1996 - February 2000
BellSouth Mobility May 1995 - April 1996
American Express April 1985 - April 1995
Skills
Credit Cards, Call Center, Management, Performance Management, Banking, Training, Credit, Six Sigma, Strategic Planning, Call Centers, Customer Retention, Analytics, Change Management, Sales, Customer Service, CRM, Budgets, Risk Management, Process Improvement, Human Resources, Customer Experience, Strategy, Sales Operations, Executive Management, Vendor Management, Financial Services, Project Planning, Leadership, Cross-functional Team..., Business Analysis, Outsourcing, Business Process..., Payments, Operations Management, Relationship Management, Finance, Product Management, Analysis, Electronic Payments, Program Management, Mobile Payments, Debit Cards, E-payments, Operational Risk..., Payment Systems, Payment Card Processing, ACH, Consumer Lending, Integration, AML
Education
Nova Southeastern University 1987 — 1989
Master of Business Administration (M.B.A.), Business Administration and Management, General
PayPal February 2014 - Present
PayPal July 2012 - January 2014
Bank of America July 2010 - July 2012
Bank of America February 2006 - June 2010
Bank of America October 2003 - January 2006
SunCom Wireless October 2002 - October 2003
NextCard February 2000 - February 2002
Providian Financial May 1996 - February 2000
BellSouth Mobility May 1995 - April 1996
American Express April 1985 - April 1995
Skills
Credit Cards, Call Center, Management, Performance Management, Banking, Training, Credit, Six Sigma, Strategic Planning, Call Centers, Customer Retention, Analytics, Change Management, Sales, Customer Service, CRM, Budgets, Risk Management, Process Improvement, Human Resources, Customer Experience, Strategy, Sales Operations, Executive Management, Vendor Management, Financial Services, Project Planning, Leadership, Cross-functional Team..., Business Analysis, Outsourcing, Business Process..., Payments, Operations Management, Relationship Management, Finance, Product Management, Analysis, Electronic Payments, Program Management, Mobile Payments, Debit Cards, E-payments, Operational Risk..., Payment Systems, Payment Card Processing, ACH, Consumer Lending, Integration, AML
Education
Nova Southeastern University 1987 — 1989
Master of Business Administration (M.B.A.), Business Administration and Management, General
Charlene Caudill's Providian Financial Experience 1999 - 2004
Job Vice President at Citi
Industry Financial Services
Experience
Citi April 2004 - Present
Providian Financial 1999 - 2004
MAP Mobile Communications, Inc. 1993 - 1999
Skills
Leadership Development, Portfolio Management, Project Management, People Management, MS Office Suite
Education
University of Kentucky 2007 — 2010
Finance, General
Lexington Community College 2004 — 2007
Finance, General
Old Dominion University 1993 — 1994
Citi April 2004 - Present
Providian Financial 1999 - 2004
MAP Mobile Communications, Inc. 1993 - 1999
Skills
Leadership Development, Portfolio Management, Project Management, People Management, MS Office Suite
Education
University of Kentucky 2007 — 2010
Finance, General
Lexington Community College 2004 — 2007
Finance, General
Old Dominion University 1993 — 1994
John Ulbrich's Providian Financial Experience July 1997 - August 1997
Job Customer Service Supervisor at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless April 2010 - Present
Verizon Wireless September 2006 - September 2010
Verizon Wireless April 1999 - September 2006
Providian Financial July 1997 - August 1997
First Commercial Bank February 1991 - August 1995
Education
American Institute of Banking 1989 — 1990
Consumer Lending
San Antonio College 1986 — 1989
Commercial and Advertising Art
Verizon Wireless April 2010 - Present
Verizon Wireless September 2006 - September 2010
Verizon Wireless April 1999 - September 2006
Providian Financial July 1997 - August 1997
First Commercial Bank February 1991 - August 1995
Education
American Institute of Banking 1989 — 1990
Consumer Lending
San Antonio College 1986 — 1989
Commercial and Advertising Art
Denny Durcholz's Providian Financial Experience November 1995 - November 1997
Job Database Analyst at Kindred Healthcare
Industry Hospital & Health Care
Experience
Kindred Healthcare November 1997 - Present
Providian Financial November 1995 - November 1997
The Jockey Club June 1993 - October 1995
IBM July 1985 - June 1993
Skills
Data Warehousing, SAP BW, Database Design, Relational Databases, Relational Data Modeling, SQL, Databases
Education
Purdue University 1981 — 1985
BS, Electrical and Electronics Engineering
Kindred Healthcare November 1997 - Present
Providian Financial November 1995 - November 1997
The Jockey Club June 1993 - October 1995
IBM July 1985 - June 1993
Skills
Data Warehousing, SAP BW, Database Design, Relational Databases, Relational Data Modeling, SQL, Databases
Education
Purdue University 1981 — 1985
BS, Electrical and Electronics Engineering
Marshane Hildebrand's Providian Financial Experience September 1998 - February 1999
Job Inventory/DOT Office Manager at A&K Railroad Materials, Inc.
Industry Logistics and Supply Chain
Experience
A&K Railroad Materials, Inc. October 2002 - Present
Arch Wirless February 1999 - May 2002
Providian Financial September 1998 - February 1999
Skills
Inventory Management, Inventory Analysis, Physical Inventory, Office Management, General Office..., Customer Retention, Customer Service...
Education
University of Utah 2013 — 2015
Bachelor of Applied Science (BASc), Enviromental and Organismal Biology
Salt Lake Community College 2009 — 2013
Associate of Science (AS), Biology/Biological Sciences, General
A&K Railroad Materials, Inc. October 2002 - Present
Arch Wirless February 1999 - May 2002
Providian Financial September 1998 - February 1999
Skills
Inventory Management, Inventory Analysis, Physical Inventory, Office Management, General Office..., Customer Retention, Customer Service...
Education
University of Utah 2013 — 2015
Bachelor of Applied Science (BASc), Enviromental and Organismal Biology
Salt Lake Community College 2009 — 2013
Associate of Science (AS), Biology/Biological Sciences, General
Linda Gracia's Providian Financial Experience 1999 - 2001
Job Clinic Manager at K Clinic
Industry Medical Practice
Experience
K Clinic February 2008 - Present
K Clinic February 2008 - Present
Weldon Medical Clinic 2001 - February 2008
Providian Financial 1999 - 2001
Skills
Customer Service, Medical Billing, Data Entry, Collections, insurance verification, Bookkeeping, Appointment Scheduling, Clerical Work
Education
Mansfield High School, Mansfield, TX 1988 — 2002
Ogle School Hair Skin Nails-Arlington 1994 — 1995
Cosmetologist
K Clinic February 2008 - Present
K Clinic February 2008 - Present
Weldon Medical Clinic 2001 - February 2008
Providian Financial 1999 - 2001
Skills
Customer Service, Medical Billing, Data Entry, Collections, insurance verification, Bookkeeping, Appointment Scheduling, Clerical Work
Education
Mansfield High School, Mansfield, TX 1988 — 2002
Ogle School Hair Skin Nails-Arlington 1994 — 1995
Cosmetologist
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY