Providian Financial
Industry: Company
DescriptionProvidian Financial Corporation was one of the leading credit card issuers in the United States when it was sold to Washington Mutual for approximately US$6.5 billion in October 2005. Providian was headquartered in San Francisco, California, and had more than 10 million card holders at the time of its sale. Headquarters: San Francisco, California, United States Parent organization: JPMorgan Chase (2008–) Founded: 1984 Number of employees: 3,500 Key person: Joseph Saunders
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1,207 Providian Financial employees in database. Find out everything there's to know about Providian Financial employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Providian Financial Employees
Cisco June 2008 - July 2014
Autodesk May 2007 - June 2008
Wells Fargo Bank 2006 - 2007
Pegasus Aviation Finance Company 2004 - 2006
Providian Financial 2001 - 2003
UPS 1999 - 2001
Skills
Sarbanes-Oxley Act, Financial Analysis, Internal Audit, Mergers, Forecasting, Financial Reporting, Acquisition Integration, Business Strategy, Mergers & Acquisitions, Sarbanes-Oxley, Enterprise Risk..., Internal Controls, Revenue Recognition, US GAAP, ERP, Finance
Education
Fundação Armando Álvares Penteado
Bachelor of Business Administration (BBA)
Universidade Paulista
Accounting
Push Ups 2 Pin Ups Transformation Center February 2015 - Present
hellaEverything, LLC January 2015 - Present
D.R.E.A.M Coaching November 2014 - Present
Wells Fargo Online Customer Service - WFCC September 2003 - Present
Providian Financial 2000 - 2002
Kids Foot Locker 1999 - 2000
Dary Queen/Orange Julius 1997 - 1999
Skills
Management, Relationship Management, Banking, Team Leadership, Team Management, Portfolio Management, Sales, Business Analysis, Risk Management, Sales Management, Customer Service, Business Planning, Coaching, Leadership, Training, Customer Retention
Education
University of Phoenix 2012 — 2014
Masters of Science in Counseling, MFT
University of Phoenix 2004 — 2008
MBA, Business Administration
Heald College-Concord 2001 — 2003
AAS, Business Software Applications
Spotsetter October 2012 - Present
GoAnimate June 2012 - October 2012
Bain & Company September 2010 - June 2012
Qualcomm September 2001 - July 2009
Schlumberger Technologies March 2000 - August 2000
Providian Financial February 1999 - December 1999
Skills
Business Strategy, Embedded Systems, Program Management, Valuation, Analysis, Management Consulting, Telecommunications, Consultancy, Change Management, Strategic Planning, Strategy Development, Wireless, New Business Development, Start-up Consulting, Product Management, Product Development, Product Design, Mobile Technology, Mobile Applications, Mobile Phone Software, Strategy, Go-to-market Strategy, CRM, Business Development, Analytics, Local Search, Agile Methodologies, Testing, Management
Education
Stanford University 2000 — 2001
MS, Electrical Engineering
INSEAD 2009 — 2010
Master of Business Administration (MBA)
University of Virginia 1995 — 1998
BS, Electrical Engineering
Snapfish October 2014 - Present
Snapfish May 2012 - October 2014
Cisco Systems February 2012 - November 2012
Kodak Gallery September 2011 - April 2012
Wells Fargo February 2010 - June 2011
Freelance March 2009 - February 2010
The Kessler Group 2003 - 2008
Providian Financial January 1999 - January 2003
Skills
Art Direction, Creative Direction, Graphic Design, Advertising, InDesign, Online Marketing, Layout, Brochures, Email Marketing, User Experience, Graphics, Direct Mail, Copywriting, Dreamweaver, Illustrator, Interaction Design, Corporate Identity, Flash, QuarkXPress, E-commerce, Interactive Advertising, Mac, Responsive Web Design, Mobile Marketing, Mobile Devices
Education
Hanover College
UC Berkeley Extension-Art & Design
University of Cincinnati
Bachelor of Arts (BA)
CoreLogic July 2014 - Present
World Fuel Services March 2012 - May 2014
HealthPlan Services September 2008 - March 2012
Pinellas County Government October 2005 - September 2008
Cap Gemini Ernst & Young March 2004 - September 2005
Xuma / Totality 1999 - 2004
Aravo Solutions 2001 - 2002
Providian Financial 1996 - 1999
CellularONE July 1994 - 1996
Remedy Intelligent Staffing 1993 - July 1994
Skills
Strategic Planning, Enterprise Architecture, Performance Management, Portfolio Management, Operations Improvement, Program Management, Integration, Project Management, Change Management, Business Intelligence, Process Improvement, Business Analysis, Team Building, ITIL, IT Strategy, Disaster Recovery, IT Service Management, Project Portfolio..., Strategy, Start-ups, Business Strategy, Security, Leadership, Consulting, SDLC, Cloud Computing, E-commerce, IT Management, Information Technology, Enterprise Software, Networking, Requirements Analysis, Vendor Management, Software Project..., Visio, CRM
Education
Stanford University
Professional Certificate, Strategic Decision and Risk Management
Massachusetts Institute of Technology - Sloan School of Management
Executive Certificate, Management and Leadership
University of Rochester
Bachelors Degree, Astrophysics (P&A)
Alliance Residential Company August 2014 - Present
Trend Setter Realty July 2013 - Present
Keller Williams Signature December 2011 - July 2013
Chase October 2011 - July 2012
Prudential Gary Greene November 2009 - November 2011
Roots Hair Spa October 2003 - June 2009
Providian Financial 2000 - 2002
Skills
First Time Home Buyers, Sellers, Buyer Representation, Listings, Short Sales, New Home Sales, Business Development, Management, Real Estate, Single Family Homes, Foreclosures, Buyers, Investment Properties, Condos, Referrals, Relocation, Residential Homes, Investors
Education
Houston Community College
Business, Management, Marketing, and Related Support Services
Champion School of Real Estate
Real Estate
Academy of Hair Technology
Cosmetology/Cosmetologist, General
Humana Inc. April 2004 - Present
Providian Financial March 2000 - April 2004
American Air Filter July 1984 - January 1998
Skills
Auditing, Finance, Customer Service, Insurance, Health Insurance, Underwriting, Life Insurance, Disability Insurance, Employee Benefits, Term Life Insurance, Financial Analysis, Claim
Education
WATTERSON COLLEGE 1974 — 1975
Dental Assisting/Assistant
Jefferson Community College
HST Systems August 2014 - Present
Cisco Systems 2010 - Present
Cisco Systems April 2003 - March 2010
Cisco Systems May 2000 - April 2003
Providian August 1999 - April 2000
Providian Financial 1999 - 2000
Sun Microsystems October 1998 - July 1999
Bank of America February 1998 - September 1998
Cambridge Information Services June 1995 - January 1998
Skills
Enterprise Software, SDLC, Cloud Computing, Software Development, Agile Methodologies, SaaS, Solution Architecture, Unix, Program Management, Java, Software Project..., Enterprise Architecture, SOA, Product Management, Integration, Requirements Analysis, Cross-functional Team..., PMP, Vendor Management, Distributed Systems, Pre-sales, Operations Management, Project Management, SQL, MySQL, Oracle, Toad, Testing, ERP, Quality Assurance, Java Enterprise Edition, Process Improvement, Architectures
Education
Karnatak University 1991 — 1995
Bachelor of Engineering (BE), Computer Science
St. Aloysius College 1989 — 1991
Pre University Collage, Science
Kendriya Vidyalaya 1979 — 1989
High School
O'Melveny & Myers LLP August 2007 - Present
Fox Hollow Technologies March 2007 - August 2007
Exel December 2005 - November 2006
Aon Risk Solutions March 2004 - April 2005
ADP Dealer Services November 2003 - January 2004
Providian Financial December 1999 - April 2002
Latham & Watkins August 1999 - November 1999
EDS Group April 1997 - June 1999
Skills
XP, Troubleshooting, Active Directory, Outlook, Visio, Microsoft Office, Hardware, Windows, Lotus Notes, Asset Management, SharePoint, Documentation, Word, Excel, Desktop Support, Administration, Access, Customer Relations, Problem Solving, Customer Service, MS Office Suite, Blackberry Enterprise..., Computer Hardware, PowerPoint, MS Project, Windows 7, SCCM, Windows 8, System Administration, VMware, Citrix, Blackberry, Mobile Iron, Information Technology, Laptops, Windows XP, Disaster Recovery, Networking, Software Installation, Software Documentation, Technical Support, Network Administration, Microsoft Word, Microsoft Excel
Education
Heald College 1992 — 1993
Computer Science
Gavilan College 1982 — 1982
Certificate of completion, Central Coast Counties Police Academy, Passed
Naval Technical Training 1977 — 1980
Certificates of completion, Avionics Maintenance Technology/Technician, Passed
City of Berkeley 2013 - Present
Urban Solutions 2005 - 2013
Urban Solutions 2002 - 2005
Providian Financial 1999 - 2002
Peace Corps - Kafo Jiginew, Mali, West Africa 1996 - 1998
FINCA International 1994 - 1996
Estacion Biologica Jatun Sacha 1993 - 1994
Skills
Fundraising, Non-profits, Entrepreneurship, Strategic Planning, Community Outreach, Sustainability, Economic Development, Program Development, Financial Management, Writing and Editing, Budgeting, Human Resources, Sustainable Business, Social Entrepreneurship, Board Development, Business Planning, Nonprofits, Corporate Social..., Public Speaking, Program Management
Education
University of Bristol 1998 — 1999
MBA, Finance
Georgetown University 1989 — 1993
Bachelor of Science, Humanities in International Affairs
American School in London
CoastalStates Bank 2010 - 2014
Ohio Savings Bank/AmTrust Bank 2002 - 2009
Koch Industries 2001 - 2002
Providian Financial 1999 - 2001
Citigroup 1990 - 1999
MGIC 1982 - 1990
Skills
Credit, Mortgage Lending, Credit Cards, Credit Risk, Risk Management, Loans, Portfolio Management, Banking, Retail Banking, Financial Modeling, Process Improvement, Capital Markets, Credit Analysis, Commercial Banking, Mortgage Banking, Consumer Lending, Securitization, Enterprise Risk..., Loss Mitigation, Financial Risk, Structured Finance, Mergers & Acquisitions, Investments, Leadership, Residential Mortgages, Executive Management, Loan Origination, Basel II, Small Business Lending, Mortgage Underwriting, AML, Treasury Management, Financial Analysis, Financial Services, Cross Selling, Financial Institutions, Financial Structuring, Fixed Income, Credit Scoring, Commercial Lending, Finance, Operational Risk, Operational Risk..., Market Risk, Investment Banking, Relationship Management, Underwriting, Management, Due Diligence, Strategic Planning
Education
Indiana University Bloomington
BS, Finance, Marketing
University of Southern California
MS, Systems Management
Overland Contracting May 2012 - Present
Black & Veatch January 2012 - May 2012
Creative Vision Consulting (CVC), Inc. November 2010 - May 2011
Outsource Consulting Services, Inc April 2007 - December 2009
Lucent Technologies July 2000 - May 2005
Providian Financial February 2000 - July 2000
Providian - currently Washington Mutual July 1999 - February 2000
Franklin-Templeton Resources August 1995 - July 1999
Skills
Access, Auditing, Business Analysis, Construction Management, Cross-functional Team..., Quality Assurance, Analysis, Management, Telecommunications, Team Leadership, Contract Negotiation, Project Planning, LTE, SharePoint, Lotus Notes, Cellular Communications, Wireless, Vendor Management, Databases, Project Management, Software Documentation, Training, Process Scheduler, Project Portfolio..., SAP R/3, Outlook, Visio, Product Management, Customer Service, Cisco Technologies, IP, Troubleshooting, Office Management, Process Improvement, Program Management, Time Management, VoIP, Change Management, IT Strategy, Oracle, Ethernet, Employee Training
Education
Holy Names College 2003 — 2006
BA, Business Management
Fearonline January 2011 - Present
Babcock & Brown January 2007 - March 2010
Chevron September 2005 - August 2006
Providian Financial June 1997 - August 2005
Morgan Stanley, Dean Witter, Discover & Co January 1995 - January 1997
Missouri Department of Revenue January 1990 - January 1995
CCH Computax / Accutax Systems Incorporated January 1985 - January 1990
Accutax Systems January 1985 - January 1987
Skills
Sarbanes-Oxley Act, Auditing, Accounting, Tax, Income Tax, Property Tax, Financial Statements, Tax Preparation, State Tax, PeopleSoft, Sales & Use Tax, SAP, Analysis, IRS, Payroll Taxes, Sarbanes-Oxley, Financial Reporting, Project Management, Research & Writing, Renewable Energy, CorpTax, RIA, CCH ProSystem fx, Vertex
Education
Golden Gate University
M.S., Taxation
John F. Kennedy University
B.S, Business Administration and Management, General
Wantland Law PLLC August 2009 - Present
ALArms Photography April 2009 - Present
Electronic Strategies, Inc December 2007 - February 2009
Quality Lawns February 2003 - December 2007
Providian Financial December 1999 - December 2003
Skills
Senior Portraits, Children Photography, Child Photography, Engagement, Portrait Photography, Wedding Photography, Boudoir, Digital Photography, Photography, Photos, Commercial Photography, Location Photography, Event Photography, Photoshop, Headshots, Image Manipulation, Portraits, Fine Art, Art, Fine Art Photography, Photojournalism, Lifestyle Photography, Creative Photography, Scrapbooking, Photo Editing, Retouching, Babies, Images, Black & White, On Location, Maternity, Nikon, Lifestyle Portraits
Education
Jefferson Community College 1997 — 1999
Fairdale High School 1994 — 1997
Diploma
Verizon Wireless December 2002 - Present
Providian Financial June 2001 - June 2002
Apple June 2001 - August 2001
Taco Bell February 1999 - June 2001
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Full Sail University 2014 — 2016
Music Production
Delta Dental October 2013 - February 2014
University of California - Office of the President January 2013 - June 2013
Federal Reserve Bank July 2012 - December 2012
Wells Fargo Bank July 2003 - April 2012
Providian Financial January 1998 - January 2003
Providian Financial January 1992 - January 1998
Skills
Situational Leadership, Change Management, Data Warehouse..., Call Center, ITIL, Release Management, Vendor Management, Shared Services, Production Support, Leadership, Collaboration, Process Improvement, Problem Management, Problem Solving, SOX Compliancy, Agile Methodologies, Scrum, Customer Satisfaction, Predictive Dialers, Lean Thinking, Project Management, Offshore Outsourcing, Data Warehousing, SDLC, Banking, Requirements Gathering, Enterprise Architecture, SharePoint, PMP, PMO, Software Documentation, Business Intelligence, Risk Management, CRM, Software Development, Strategy, Management, People Development, Soft Skills, Budgets, Team Building, Customer Service, Quality Assurance, Disaster Recovery, Leadership Development, Cross-functional Team..., Performance Management, People Skills, Time Management, Business Process...
Education
John F. Kennedy University 2011 — 2016
Bachelor of Science & Business Administration
Las Positas College 1992 — 1994
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Amazon June 2014 - Present
Amazon January 2012 - May 2014
Amazon.com August 2010 - December 2011
The Boston Consulting Group July 2007 - March 2008
The Boston Consulting Group January 2006 - June 2007
Providian Financial September 2002 - December 2005
Skills
Online Advertising, Conversion Optimization, Data Mining, Digital Marketing, Management Consulting, E-commerce, Financial Services, Retail Banking, Financial Modeling, Negotiation, Contract Negotiation, Product Management, Project Management, CRM, Analytics, Predictive Modeling, SAS, Machine Learning, Marketing Analytics, Risk Management, Management, Marketing, Cross-functional Team..., Business Planning, Web Analytics, Business Intelligence
Education
Stanford University Graduate School of Business 2008 — 2010
MBA
Instituto Tecnológico de Buenos Aires 1998 — 2002
Industrial Engineer
Flextronics Global Services and Solutions January 2014 - Present
The Rawlings Group 2011 - 2013
MegaTrends 2004 - 2011
Glacier Park Spring Water 2002 - 2004
HealthCon, LLC 1999 - 2002
AEGON Americas 1995 - 1999
Providian Agency Group 1993 - 1995
Providian Financial 1988 - 1992
Skills
New Business Development, Strategic Planning, Lean Management, Organizational..., Business Development, Financial Services, Client Relations Skills, Sales Management, Creative Solutions, Promotions, Presentations, Operations Management, Product Development, Insurance, New Markets Development, Communication, Market Research, Analytics, Program Management, Negotiation, Management, Team Building
Education
Howard University
Bachelor of Arts (BA), Economics and Computer Science
Arthur J. Gallagher & Co. November 2014 - Present
Aon Risk Solutions January 2012 - October 2014
Casa Bella Appraisals September 2008 - January 2012
Blue Shutters Development March 2004 - January 2012
Charles Schwab 2001 - 2003
Household Credit Services 2000 - 2001
BCI 1999 - 2000
Providian Financial 1995 - 1998
Skills
Property Management, Tax Credits, Historic Preservation, Real Estate Development, Real Estate Investment, Residential, REO, Real Estate Transactions, Landlord, Purchase, Foreclosures, Banking, Investment Properties, Real Estate, Loan Structuring, Residential Homes, Valuation, Financial Structuring, Small Business, Finance, Commercial Real Estate, Contract Negotiation, Investments, Landlords, Management, Risk Management, Strategic Planning, Insurance
Education
University of Missouri-Saint Louis
BS, Business
Loyola University New Orleans
Business Administration and Management, General
Balistreri Realty October 2003 - Present
Providian Financial 2000 - January 2002
Providian Financial 1999 - 2000
Providian Financial 1998 - 1999
AT&T / Lucent Technologies July 1985 - July 1998
Skills
Real Estate, ABR, GRI, Selling, Buying, Investments, Negotiation, Short Sales, Sellers, Foreclosures, Listings, Relocations, Residential, Single Family Homes, Investment Properties, Luxury, Investors, Contract Negotiation, Townhomes, Waterfront, Problem Solving, Property, Vacation Homes, SFR, Relocation, Condos, National Association of..., Real Property, Real Estate Transactions, Income Properties, Buyers, New Home Sales, REO, HUD, Leases, Referrals, Seller Representation, Real Estate Economics, Move Up Buyers, First Time Home Buyers, New Homes, Sales, Commercial Real Estate, Brokerage, Residential Homes, Buyer Representation, Property Management, Resellers, e-PRO, Rentals
Education
The George Washington University 1984 — 1989
MBA, Information Systems
Georgetown University - The McDonough School of Business
BSBA, International Business
GOD'S LOVE OUTREACH MINISTRIES August 2010 - March 2011
Oakland Unified School District March 2010 - June 2010
Oakland Unified School District September 2008 - March 2010
SPHERION STAFFING September 2006 - September 2008
WORSHIP AND WORD CHRISTIAN CHURCH September 2004 - September 2006
Bank of America December 2003 - September 2004
WORSHIP AND WORD CHRISTIAN CHURCH June 2000 - December 2003
Providian Financial September 2000 - March 2003
WEBVAN GROUP, INCORPORATED March 2000 - September 2000
Education
Heald College-Hayward 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Computer Business Administration
Any Lab Test Now November 2014 - December 2014
Access Plans October 2007 - June 2010
Virgin Mobile USA September 2007 - October 2007
Virgin Mobile USA September 2006 - February 2007
Monitronics International May 2005 - September 2006
Providian Financial December 1999 - September 2004
Skills
Training, Management, Customer Service, Call Centers, Customer Satisfaction, Teaching, Communication, Curriculum Design, Public Speaking, Curriculum Development, Staff Development, Educational Technology
Education
Tarrant County College 2011 — 2017
Associate's degree, Registered Nursing/Registered Nurse
Kilgore College 1995 — 1996
Lee Hecht Harrison November 2014 - Present
Insightful & Inspired Communication & PR September 2012 - December 2014
Hyatt Hotels Corporation June 2010 - September 2012
Harley-Davidson Financial Services June 2001 - June 2010
Providian Financial April 1991 - May 2000
Skills
Corporate Communications, Strategic Communications, Internal Communications, Media Relations, Crisis Communications, Marketing Communications, Public Relations, Message Development, Speech Writing, Reputation Management, Marketing Strategy, Financial Services, Creative Direction, Social Media, Marketing, Email Marketing, Communication Training, Digital Strategy, B2B, Social Media Marketing, Leadership, B2B Marketing, Corporate Social..., Spokesperson, Editing, Press Releases, Crisis Management, Journalism, Content Management, Newsletters, Integrated Marketing, Blogging, Copywriting, Publicity, Web Content, Content Strategy, Content Development, Direct Marketing, Corporate Branding, Investor Relations, Thought Leadership, Digital Marketing, Brand Development, Executive-level..., Public Affairs, Strategic Thinking, Communications Planning, Strategic Planning, Advertising, Change Management
Education
Northwestern University
Master of Science (M.S.)
Kenyon College
Bachelor of Arts (B.A.)
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
AFSA Management Development Program
Stockholm University
One Year Exchange Student
NetSpend February 2014 - Present
Wells Fargo January 2013 - November 2013
Wells Fargo July 2012 - December 2012
Wells Fargo April 2010 - November 2010
Newcourse Marketing October 2007 - July 2009
Washington Mutual Card Services November 2005 - March 2007
Washington Mutual Card Services September 2004 - October 2005
Providian Financial March 2001 - August 2004
Providian Financial September 1999 - February 2001
Providian Financial February 1997 - August 1999
Skills
Financial Services, Customer Acquisition, Database Marketing, Direct Marketing, Email Marketing, Product Management, Analytics, Forecasting, Strategy, Competitive Analysis, Marketing, Direct Mail, Segmentation, Credit Cards, Relationship Management, Cross-functional Team..., Business Analysis, Process Improvement, Management
Education
Golden Gate University 2012 — 2016
Bachelor of Science in Business, Finance Concentration
Scott & White Healthcare March 2013 - Present
Scott & White Healthcare January 2012 - March 2013
University Federal Credit Union April 2010 - July 2011
University Federal Credit Union May 2009 - April 2010
University Federal Credit Union January 2005 - May 2009
Temple Inland/Guaranty Financial Services March 2004 - January 2005
Providian Financial January 2001 - February 2004
Sprint Enterprises (Formerly Paranet) August 1998 - June 1999
Skills
Cards, Banking, Banking Operations, Financial Institutions, Analysis, Change Management, Healthcare, Charge Description..., ITIL, IT Operations, Automation, Process Improvement, Business Process..., Core Systems, Team Leadership, Healthcare Information..., Troubleshooting, Requirements Analysis, Business Analysis, Project Management, Visio, Disaster Recovery, SDLC, Technical Support, SQL, IT Management, Testing, Databases, Data Analysis, Systems Analysis, Software Implementation, Epic Systems, Data Center, Software Documentation, Microsoft SQL Server, Training, IIS, Citrix, Servers, Networking, SharePoint, XP, System Administration, Help Desk Support, Core Banking, Integration, Windows XP
Education
Lamar University 1994 — 2000
B.B.A, Management Information Systems
Nederland High School 1990 — 1994
General studies w/ honors, General
City of Berkeley May 2015 - Present
SANKOFA SOLUTIONS INC. 2003 - Present
Human Services Agency- City and County of San Francisco March 2014 - December 2014
Post 198 Veteran Services Inc. June 2012 - December 2013
TREASURE ISLAND JOB CORPS 2009 - 2012
FRED FINCH YOUTH CENTER 2006 - 2009
SHANTI November 2005 - July 2006
HIV HEALTH SERVICES COUNCIL January 2005 - November 2005
Providian Financial January 2000 - January 2002
Skills
New Hire Orientations, Performance Management, Organizational..., Program Management, Career Development, Community Outreach, Leadership Development, Training, Employee Engagement, Press Releases, Newsletters, Workshop Facilitation, Project Management, Start-ups, Employee Relations, Conflict Resolution, Interviews, Program Development, Talent Management, Leadership, Strategic Planning, Marketing, Nonprofits, Coaching, Process Improvement, Fundraising, Business Process..., Organizational..., Human..., Conflict Management, Cultural Competence, Emotional Intelligence, Team Dynamics, Motivating for Results, Values...
Education
Achimota Secondary School- Accra, Ghana West Africa
Advanced Level completion in the arts, General Studies
Human Resources Certification Institute
Senior Professional In Human Resources (in process of renewal of certification), Human Resources Management/Personnel Administration, General
John F. Kennedy University
Master's degree, Industrial and Organizational Psychology
John F. Kennedy University
Graduate Certification, Organizational Conflict Management
University of Phoenix
Bachelor's degree, Business Administration and Management, General
performantPerformant Financial Corporation April 2005 - Present
World Savings Banks Institute March 2004 - July 2004
Providian Financial November 1997 - October 2003
Skills
Credit, Financial Analysis, Loans, Portfolio Management, Accounts Receivable, Financial Reporting, Account Reconciliation, Call Centers, Accounting, Insurance, Banking, Invoicing, Risk Management, Process Improvement
Education
Humphreys College 1997 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Heald College 1995 — 1996
Associate of Science (A.S.), Medical Office Assistant/Specialist
Currently Unemployed & seeking a new opportunity July 2015 - Present
First National Bank Texas November 2004 - July 2015
Providian Financial 2000 - 2004
Federal Reserve Bank of Boston 1990 - 1999
Skills
Banking, Team Building, Customer Service, Risk Management, Operations Management, Staff Development, Staff Management, Operational Efficiency, Efficiency Improvement, Loss Prevention, Loss Analysis, Cost Reduction, Compliance, Conflict Resolution, Collections, Assets Recovery, Debt Recovery, Fraud Investigations, Analysis, Retail Banking, Strategic Financial..., Training, Process Improvement, Strategic Leadership, Mortgage Lending, Loan Origination, Investment Banking, Management, Loans
Education
Burdett Business School 1983 — 1984
Certificate Program, Executive Secretary
Framingham State College
BS, Political Science & Communication
Lifeblossoms Enterprises January 2009 - Present
Applied Biosystems/Life Technologies May 2001 - December 2008
Providian Financial 1999 - 2001
Chase Manhattan Corporation 1992 - 1998
Skills
Organizational..., Performance Management, Employee Relations, Coaching, Strategic Planning, Team Building, Change Management, Mergers, Public Speaking, Management Consulting, Social Media, Organizational..., Leadership Development, Talent Management, Executive Coaching, Employment Law, Customer Service, New Business Development, Recruiting, Negotiation
Education
Florida International University
B.A., Psychology
University of Cincinnati
University of Illinois at Urbana-Champaign
M.S., Labor Relations and M.A., Advertising
Hatch Mott MacDonald June 2011 - Present
Neastle Dreyers Ice Cream July 2010 - March 2011
JP Morgan Chase formerly Washington Mutual January 2008 - March 2009
JP Morgan Chase formerly Washington Mutual February 2000 - March 2009
Washington Mutual & Providian Financial October 1997 - March 2009
Providian Financial October 1997 - February 2009
SAFEWAY STORES August 1995 - October 1997
Skills
Accounts Payable, General Ledger, Account Reconciliation, Accounts Receivable, Journal Entries, Invoicing, Bookkeeping, Financial Reporting, Access, Accounting, Project Accounting, Expense Reports, Administrative..., Office Management, Analysis, Process Improvement, Credit Analysis, Budget Monitoring, Data Analysis, SAP, Lawson General Ledger, Ariba, Billing Process, Invoice Verification, Aging Reports, Mergers & Acquisitions, Mergers, Oracle R12 Financials, Oracle R11 Financials, Project Finance, Outlook, Management, Finance, Microsoft Excel
Education
HEALD BUSINESS COLLEGE 1985 — 1986
ACCOUNTING / DATA PROCESSING
Heald College-Concord 1985 — 1986
Accounting and Computer Science
Heald College
Accounting and Finance
Genesis Real Estate Group July 2013 - Present
Hines Interests January 2012 - Present
Principal Real Estate Investors January 2012 - April 2015
Urban West Associates February 2006 - November 2011
Providian Financial February 2000 - February 2006
Urban West Associates August 1999 - October 2000
Skills
Strategic Planning, Start-ups, Business Development, Financial Analysis, Strategy, Mergers, Cross-functional Team..., Business Analysis, Due Diligence, Management, Risk Management, Entrepreneurship, Market Research, Investments, Leadership, Negotiation, Project Planning, Real Estate, Finance, Analysis, Marketing, Financial Modeling, Contract Negotiation, Business Strategy, Real Estate Development, Mergers & Acquisitions, Investment Properties, Valuation, Portfolio Management, Real Estate Economics, Entitlements, Asset Management, Commercial Real Estate, Residential Homes, Real Estate Financing, Land Acquisition, Affordable Housing
Education
The University of Chicago 1985 — 1986
MBA, Finance
Indiana University Bloomington 1981 — 1984
BS, Finance
Rauch, Inc. January 2015 - Present
Your Community Bank September 2009 - Present
South Central Indiana Officials Association April 2009 - Present
Leadership Southern Indiana June 2009 - Present
Indiana Football Officials Association January 2009 - Present
American Red Cross, Clark County Indiana Chapter July 2012 - June 2015
Your Community Bank March 2005 - September 2009
Financial Service Solutions, LLC September 2004 - March 2005
First Omni Mortgage Lending November 2003 - September 2004
Providian Financial May 2001 - November 2003
Skills
Financial Risk, Banking, Risk Management, Compliance, Internal Audit, Enterprise Risk..., Auditing, Vendor Management, AML, Operational Risk, Operational Risk..., Bank Secrecy Act, Risk Assessment, Credit Risk, Financial Institutions
Education
Louisiana State University, Graduate School of Banking 2011 — 2013
Banking
Indiana University-Southeast 1997 — 2001
Bachelors of Science, Business' Finance
Exceptional Teens & Adults January 2014 - Present
RUSH TROWEL ENTERTAINMENT December 2008 - Present
Meek Rainey 2013 - 2013
Meek Rainey 2013 - 2013
PNC BANK August 2010 - 2012
ACTORS THEATRE August 2009 - May 2010
Humana April 2006 - January 2009
COUNTRYWIDE HOME LOANS January 2004 - December 2005
Providian Financial September 2001 - December 2003
Northern Kentucky University August 1997 - May 2001
Skills
Social Media, Social Networking, Marketing Strategy, Event Planning, Customer Service, Advertising, Promotions, Market Planning, Web Design, Press Releases, Organizational..., Newsletters, Target Marketing, Event Management, PowerPoint, Market Research, Coaching, Editing, Account Management, Program Management, Email Marketing, Time Management, Marketing, Public Relations, Sales, Recruiting, Outlook, Fundraising, Management, Strategic Planning, Sales Management, Marketing Communications, Leadership, Budgets, Public Speaking, Social Media Marketing, Direct Marketing, Facebook, Team Building, Project Management, Training, Online Marketing, Access, Microsoft Office, Microsoft Excel
Education
Indiana Wesleyan University 2004 — 2006
MBA, Business
Northern Kentucky University 1996 — 2001
BS Marketing, Marketing, Communications
Louisville Male Tradtional High School 1992 — 1996
Diploma, Math and Science
Stoess Funeral Home May 2011 - Present
Newcomer Funeral Home June 2010 - May 2011
Mid-America Colleg of Funeral Service March 2009 - June 2010
Stoess Funeral Home June 2002 - March 2009
ARM Financial 1997 - 2002
Providian Financial 1983 - 1997
Skills
Public Speaking, Small Business, Nonprofits, Event Management, Fundraising, Non-profits, Customer Satisfaction, Customer Service, Event Planning, Coaching, Team Building, Community Outreach, Strategic Planning
Education
Mid-America College of Funeral Service 2003 — 2004
Associate, Funeral Service
Georgetown College 1976 — 1980
BA, Accounting
Office of the Comptroller of the Currency July 2013 - Present
JPMorgan Chase August 2004 - June 2013
Federal Reserve Board June 2003 - July 2004
Providian Financial March 1999 - March 2003
Advanta 1995 - 1999
AT&T Bell Labs 1989 - 1995
Skills
SAS, Tableau, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Unix, Banking, Risk Management, Analysis, Financial Analysis, Management, Credit Risk, Finance, Analytics, Financial Modeling, Financial Services
Education
Rutgers University-New Brunswick 1987 — 1994
Doctor of Philosophy (Ph.D.), Economics
Louisiana State University 1982 — 1986
Bachelor of Science (B.S.), Business Administration and Management
Yale-New Haven Hospital September 2015 - Present
Wells Fargo Bank August 2007 - June 2012
Washington Mutual 2006 - 2007
Jady Island Marketing 2004 - 2007
Western Union 2002 - 2004
Lost Boys 2000 - 2001
Providian Financial 1998 - 1999
Bank of America 1996 - 1998
Skills
Direct Marketing, Direct Mail, Marketing Communications, Web Content, Advertising, Start-ups, Sales, Creative Direction, Project Management, Cross-functional Team..., Analytics, Copywriting, Marketing Research, Marketing, Market Research, Segmentation, Strategy, Management, Marketing Strategy, Product Management, Budgets, Financial Services, Program Management, Product Development, Financial Analysis, Nursing
Education
Yale University School of Nursing 2011 — 2015
Master’s Degree, Acute Care and Oncology Nursing
Arizona State University 1994 — 1996
Masters Degree, MBA, Business Administration
Thunderbird School of Global Management 1994 — 1996
Masters Degree, International Management
Hamilton College 1982 — 1986
Bachelor of Arts Degree Liberal Arts (BA), History
Oakland Unified School District August 2007 - Present
Providian Financial November 1996 - September 2001
Skills
Instructional Design, Job Coaching, Crisis Management, Career Counseling, Team Building, Program Development, Fundraising, Leadership Development, Staff Development, Community Outreach, Volunteer Management, Event Planning, Program Evaluation, Public Speaking, Nonprofits
Education
Holy Names University 2010 — 2012
Bachelor of Arts (BA), Psychology
SFSU 1988 — 1991
none, Industrial and Organizational Psychology
Stanbridge Academy 2015 - Present
ActiveDesk 2013 - 2015
Castle Group / Castle Group California 2002 - 2012
GetSmart.com 2000 - 2002
Providian Financial 1990 - 2000
Skills
Mergers & Acquisitions, Credit, Start-ups, Finance, Product Management, Financial Modeling, Analytics, Strategic Partnerships, Business Development, SaaS
Education
Harvard Business School
Master of Business Administration (M.B.A.), Finance
Stanford University
Bachelor of Science (B.S.), Engineering
Credit Risk Results 2002 - Present
Vouch July 2014 - Present
Funding Circle June 2012 - Present
CCCS of San Francisco 1989 - Present
Kabbage, Inc July 2013 - October 2013
GMAC Bank April 2007 - August 2008
Prosper Marketplace 2005 - 2007
Providian Financial, San Francisco, April 1998 - February 2002
Providian Financial 1998 - 2002
Citi November 1995 - April 1998
Skills
Credit, Financial Services, Credit Risk, Risk Management, Portfolio Management, Financial Risk, Credit Cards, Loans, Corporate Finance, Mortgage Lending, Finance, Capital Markets, Banking, Due Diligence, Leadership, Mergers & Acquisitions, Equities, Start-ups, Executive Management, Private Equity, Employee Training, Credit Analysis, Mortgage Banking, Analytics, Financial Modeling, Investments, Retail Banking, Fraud, Credit Scoring, Financial Analysis, Payments, Conumer Lending, Wealth Management, Relationship Management, Cash Management, Valuation, Underwriting, Mortgage, Training & Development, Mergers, Small Business, online lending, FinTech
Education
Pace University 1966 — 1967
BA, Economics/History
Westchester Community College 1964 — 1965
aa, Political Science and Government
Iona College 1962 — 1963
History/political science
Better Homes and Gardens Real Estate MASON-McDUFFIE May 2012 - Present
JOBSERVE August 2011 - December 2011
JobServe 2011 - December 2011
MAZZUCA ENTERPRISES January 2011 - August 2011
Real Estate January 2002 - June 2011
Keller Williams Realty East Bay 2001 - March 2011
Real Estate Sales Century 21, Realtor January 2000 - January 2002
Providian Financial January 1996 - October 2000
Providian Financial January 1996 - January 2000
Providian Financial January 1994 - January 1996
Skills
Marketing Communications, Negotiation, Sales Management, Customer Relations, Social Media, Contract Negotiations, Cold Calling, Online Marketing, Contract Negotiation, Problem Solving, B2B, Public Speaking, Social Media Marketing, Public Relations, Team Building, Planning, Consultative Selling, Social Networking, Administration, Market Planning, Real Estate, REO, Real Estate Transactions, Management, Referrals, Sellers, Investment Properties, Foreclosures, Buyers, Investors, Short Sales, Relocation, First Time Home Buyers, Property Management, Buyer Representation, Luxury, Residential Homes, Single Family Homes, Condos, Listings, New Home Sales, Real Estate Investor, Forecasting, Property, Leadership, Customer Satisfaction, Windows, Networking, Project Planning, Selling
Education
George Mason University 1978 — 1986
Bachelor of Arts, Communications
George Mason University 1978 — 1986
B.A, Mass Communications (Journalism; TV & Radio
THE HILL SCHOOL 1975 — 1978
High School, History, Latin & Marketting
Direct Selling Association June 2012 - Present
3000BC January 2011 - Present
Keystone Consulting Partners January 2009 - Present
Take Shape For Life April 2007 - December 2008
Celebrations by Lillian Vernon 2004 - 2005
Homes For Living, Inc. April 1998 - April 2001
PTS Learning Systems 1994 - 1998
Providian Financial 1992 - 1994
W S Watchman & Partners 1988 - 1992
Simplicity Pattern Company 1985 - 1988
Skills
Marketing Management, Direct Sales, Product Development, Start-ups, Marketing Strategy, Direct Marketing, Team Building, E-commerce, Strategic Planning, Business Planning, Email Marketing, Sales Management, Management, New Business Development, Coaching, Online Marketing, Business Strategy, Marketing, Social Media Marketing, Customer Service, Business Development, Entrepreneurship, Project Management, Forecasting, Marketing Communications, Strategy
Education
Lafayette College 1962 — 1966
BA
University of Pennsylvania - The Wharton School
MBA
University of Texas at Dallas 2014 - Present
Aegis Communications 2011 - 2014
Health Dialog October 2008 - January 2010
Weststaff/Chimes August 2005 - October 2006
QVC Distribution Warehouse July 2002 - March 2004
Providian Financial September 1999 - July 2002
Sprint Audio Conferencing March 1998 - June 1999
Sprint Audio Conferencing April 1996 - March 1998
Education
Jacksonville University
Bachelor, General Studies
Wells Fargo May 2013 - Present
Wells Fargo April 2009 - April 2013
RainMaker Systems April 2006 - July 2008
Visa April 2005 - April 2006
Providian Financial September 2002 - March 2005
Skills
Analytics, Predictive Modeling, Business Intelligence, Data Mining, Strategy, Statistical Modeling, Quantitative Analytics, Data Warehousing, Microsoft Excel, Basel II, Cross-functional Team..., Segmentation, Portfolio Management, Credit Risk
Education
IIT Delhi
M.S., Mathematics
Rutgers University-New Brunswick
Masters, Computer Science
Wells Fargo Bank 2007 - Present
Wells Fargo Bank July 2004 - Present
Providian Financial 1999 - 2003
Skills
SDLC, Visio, XML, Integration, Business Requirements, UML, User Acceptance Testing, MS Project, Business Process, Cross-functional Team..., Project Management, Microsoft SQL Server, Business Process Design, Quality Assurance, Analysis, Vendor Management, Access, Web Applications, CRM, Software Project..., Enterprise Software, Business Analysis, Systems Analysis, Requirements Analysis, Requirements Gathering, Business Intelligence, SharePoint
Education
Husson University 1980 — 1984
B.S. Business Administration, Finance
AISD August 2011 - Present
Accenture November 2003 - May 2005
Providian Financial January 2000 - November 2003
Stream International January 1999 - January 2000
Stream International April 1998 - January 1999
Steam International March 1997 - April 1998
Stream International August 1995 - March 1997
Education
Louisiana Tech University 1992 — 1995
MA, Industrial/Organizational Psychology
Louisiana Tech University 1990 — 1992
BA, Technical Writing
Foxfire Printing August 2011 - Present
Subway Restaurant September 2006 - August 2011
JPMorgan Chase August 2004 - September 2006
iGTL Solutions March 2003 - August 2004
Providian Financial May 2001 - March 2003
Cross Country Bank December 1998 - May 2001
Applied Card Systems May 1998 - December 1998
Applied Card Systems February 1998 - May 1998
Mellon Bank December 1996 - February 1998
Mellon Bank August 1996 - December 1996
Skills
Call Centers, Management, Telemarketing, Direct Marketing, Training, Sales, Strategy, Marketing Strategy, Leadership, Marketing, Program Management, Customer Acquisition, Call Center, Project Management, New Business Development, Customer Service
Education
Goldey-Beacom College
Business Administration; Advertising
Strayer University April 2014 - Present
Spring Dell Center, Inc. April 2013 - August 2013
DoDEA September 2010 - June 2012
Urban Ragdolls September 2007 - October 2009
United States Air Force August 2006 - December 2006
Providian Financial August 1998 - December 2001
Skills
Special Education, Classroom Management, Classroom, Curriculum Development, Tutoring, Differentiated..., Educational Leadership, Literacy, Teaching, Instructional Technology, Microsoft Office (Word,..., General Office..., Data Entry (10,800..., 10 Key (142 swaps per..., Typing (50+ words per..., Accounting (general...
Education
Jack Welch Management Institute 2014 — 2016
Working on EMBA, Executive Masters of Business Administration
University of Maryland University College 2007 — 2013
Bachelor of Science (BS), Business Administration, 3.5
Solano Community College 1996 — 1998
AS General Business, AA Liberal Arts, Certificate in General Business, Business Administration and Management, General, and Accounting, 3.2
Fairfield-Suisun Adult School of Business 1995 — 1996
Occupational Certificate, Business/Office Automation/Technology/Data Entry
Pima Community College 1992 — 1994
Pre-Medicine/Pre-Medical Studies, 3.8
CareerBuilder July 2014 - Present
MSLGROUP July 2012 - July 2014
TriNet July 2010 - July 2012
Burr, Pilger & Mayer October 2005 - July 2010
Providian Financial March 2005 - October 2005
Deloitte August 1999 - October 2004
MCI WorldCom 1998 - 1999
Skills
Talent Management, Performance Management, Employee Relations, Compensation Planning, Compensation, Deferred Compensation, HR Policies, Management, Onboarding, Policy, Organizational..., Talent Acquisition, Employee Benefits, Human Resources, Personnel Management, Leadership, Training, HRIS, Training Delivery, Strategic HR, New Hire Orientations, Recruiting, Organizational..., Program Management, Compensation & Benefit, Employment Law, Career Development, Team Building, Conflict Resolution, Payroll, Mergers & Acquisitions, Internal Communications, Workforce Planning, Succession Planning
Education
Golden Gate University 2001 — 2003
Masters of Arts, Organizational/Industrial Psychology
Oklahoma State University 1997 — 1998
Bachelor's of Science, Business Administration - Management
Bank of the West October 2014 - Present
CSAA Insurance Group December 2011 - October 2014
Kaiser Permanente March 2006 - July 2011
Washington Mutual Card Services October 2005 - March 2006
Providian Financial 1999 - October 2005
Naviant 1996 - 1999
Skills
SDLC, Process Improvement, MS Project, Vendor Management, Cross-functional Team..., Project Management, Risk Management, Change Management, Microsoft Excel, CRM, Agile & Waterfall..., Managing Project Budgets, Project Charter, SOW, Process Simulation, Access, Agile Methodologies, Strategy, Management, Leadership, Six Sigma, Lotus Notes, Process Analysis, Financial Analysis, Public Relations, Minitab, MS Access, Process Development, Project Staffing, Program Management, Integration, Microsoft Project
Education
Golden Gate University
MBA, Business Management
University of California, Berkeley
BS, Engineering
Parker & Lynch 2010 - Present
Babcock & Brown March 2007 - March 2010
Chevron September 2005 - August 2006
Providian Financial June 1997 - September 2005
Morgan Stanley June 1993 - August 1995
Education
Golden Gate University
M.S., Taxation
Wells Fargo June 2005 - Present
Wells Fargo October 1999 - June 2005
Wells Fargo January 1996 - October 1999
Providian Financial June 1993 - December 1995
Wells Fargo April 1987 - January 1993
Wells Fargo November 1984 - May 1987
Intel Corporation August 1982 - October 1984
Skills
Process Improvement, Financial Analysis, Compliance, Operational Risk, Banking, Financial Risk, Analysis, Risk Management, Project Planning, Strategy, Business Strategy, Portfolio Management, Credit, Call Center, Loans, Payments, Financial Services, Training, Business Process..., Vendor Management, Call Centers, Operational Risk..., Program Management, Leadership, Relationship Management
Education
University of California, Los Angeles 1980 — 1982
MBA, Finance, General
University of California, Los Angeles - The Anderson School of Management 1980 — 1982
MBA, Finance
Indiana University Bloomington 1967 — 1971
B.A., Economics
Elmcroft - Meadowview October 2012 - Present
Trilogy Health Services, LLC June 2011 - November 2012
ARAMARK Healthcare November 2010 - June 2011
Norton Healthcare March 2009 - November 2010
Labor Ready March 2007 - February 2009
Skilled Trades February 2006 - February 2007
Resp-A-Care February 2005 - February 2006
Express Personnel 2003 - 2006
Providian Financial January 2000 - July 2003
Skills
Customer Satisfaction, Employee Engagement, Customer Service, Hiring, Team Building, Inventory Management, Coaching, Negotiation, Customer Relations, Employee Relations, Budgeting, Purchasing, Scheduling, Process Improvement, Operations Management, Problem Solving, Supervisory Skills, Administration, Contract Negotiation, Microsoft Office, Excel, Healthcare, Payroll, Word, Public Speaking, Mentoring, P&L, PowerPoint, Outlook, Teamwork, Compliance, Interviewing, Vendor Relations, New Business Development, Inventory Control, Staffing Industry, Supervisory Experience, Technical Recruiting, Recruitment/Retention, Workers Compensation, Commercial Cleaning, Cleaning, Janitorial Services, Carpet Cleaning, Laundry, Operational Streamlining, Conflict Resolution, Account Management, Planning, P&L Management
Education
Indiana Wesleyan University 2003 — 2006
BA, Management with Human Resource Emphasis
Wells Fargo August 2015 - Present
Wells Fargo November 2013 - Present
Franklin Templeton Investments March 2005 - November 2013
Franklin Templeton Investments September 2004 - March 2005
ECapital Financial Corporation January 2004 - September 2004
Intuit January 2003 - January 2004
Freelance April 2002 - January 2003
Providian Financial January 1995 - April 2002
Skills
Project Management, Strategic Sourcing, Procurement, Vendor Management, Root Cause Analysis, Workflow Management, Process Analysis, Identifying Process..., Integration Planning, Integrated Marketing, Advertising, Collateral, Cross-functional Team..., Offset Printing, Process Improvement
Education
Indiana University Bloomington
Bachelor of Arts (B.A.), Journalism
Visa January 2013 - Present
Visa Inc. March 2009 - December 2012
Washington Mutual Bank October 2005 - March 2009
Providian Financial June 2003 - September 2005
Leland, Parachini, Steinberg, Matzger & Melnick LLP May 1998 - October 2000
Skills
E-commerce, Vendor Management, Procurement, Business Analysis, Strategic Partnerships, Business Strategy, Leadership, Financial Services, Management, Risk Management, Sourcing, Operations Management, Contract Management, Global Sourcing, Executive Management, Business Process..., Negotiation, Outsourcing, Critical Thinking, Privacy Law, Budgets, Process Improvement, Credit Cards, Due Diligence, Analytics, Contract Negotiation, Drafting Agreements, Start-ups
Education
University of California, Hastings College of the Law 1996 — 1999
JD, Law
Golden Gate University, School of Law 2001 — 2002
LL.M., Taxation
Mills College
BA, Economics
Performant Financial Corporation April 2007 - Present
Providian Financial February 1999 - September 2003
Army and Air Force Exchange January 1994 - February 1999
Skills
Management, Salesforce.com, Time Management, Vendor Management, Call Centers, Team Building, Customer Service, Outlook, Microsoft Word, Leadership, Process Improvement, Teamwork, Employee Training, Analysis, Inventory Management, Coaching, Sales
Education
Las Positas College 2001 — 2003
Associate's degree, Business Administration and Management, General
Wells Fargo Bank May 2008 - Present
Lawrence Livermore National Lab thru IAP World Services June 2007 - March 2008
LLNL/NIF 2007 - 2008
Longs Drugs 2002 - 2007
Longs Drugs June 2002 - March 2006
Washington Mutual June 2000 - April 2002
Providian Financial 2000 - 2002
Skills
Project Coordination, Technical Liaison, Software Design, Business Intelligence, SDLC, Software Project..., Software Documentation, Agile Methodologies, Software Development, Quality Assurance, Integration, Business Requirements, Systems Analysis, Requirements Gathering, Scrum, Testing, Business Process, Visio, Requirements Analysis
Education
Mangalore University 1982 — 1987
B.Sc., Physics, Chemistry, Mathematics, CS
Divine Providence 1972 — 1982
High School, General Education
UPS March 1990 - Present
Providian Financial September 2000 - June 2001
US Navy January 1986 - 1995
Hayes Security October 1989 - May 1990
Education
Lawton (Tech) School 1989 — 1990
Diploma, Law Enforcement Investigation and Interviewing, A
Heald College-Hayward
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
Quantive LLC June 2011 - Present
VATECH April 2008 - May 2011
Suni Medical Imaging May 2005 - January 2008
ProBusiness 2001 - 2003
Providian Financial 1993 - 1997
Skills
Sales Management, Marketing Communications, Product Marketing, Product Development, New Business Development, Strategic Planning, Marketing Strategy, Customer Service, Business Development, Product Launch, Medical Devices, Product Management, Leadership, Marketing Management, Healthcare, Business Strategy, Marketing, Sales Operations, Sales, Account Management, Recruiting, International Sales, Contract Negotiation, CRM, Cross-functional Team..., Business Planning, Strategy, Team Building, Salesforce.com, Direct Sales, Sales Process
Education
Harvard Business School 1986 — 1988
MBA, Marketing
University of California, Berkeley 1982 — 1983
MS, Mechanical Engineering
University of California, Berkeley 1978 — 1982
BS, Mechanical Engineering
Verizon December 2011 - Present
Verizon Wireless July 2005 - December 2011
Verizon Wireless November 2003 - July 2005
EDFUND January 2003 - October 2003
Providian Financial October 1997 - July 2002
Walker and Associates 1988 - 1997
Skills
Call Center, Process Improvement, Vendor Management, Vendor Relationships, Strategic Planning, Outsourcing Management, Team Management, Performance Management, Training, Budget Process, Leadership Development, Sales, Recoveries, Call Centers, Telecommunications, Risk Management, Team Leadership, Customer Satisfaction, Customer Experience, Employee Training, Cross-functional Team..., Customer Retention, Account Management, CRM, Operations Management, Analysis
Education
Lakeland College 1999 — 2003
Bachelor of Arts (B.A.), Business Management and Marketing
State Fund October 2005 - Present
Bank of America August 2002 - April 2004
Providian Financial June 1998 - December 2000
Skills
Claims Management, Insurance, Computer Proficiency, Customer Service, Customer Satisfaction, Policy Analysis, Call Centers, Receptionist Duties, Telephone Skills, Workers Compensation, Employee Benefits, Commercial Insurance, Risk Management, Underwriting, Claim
Education
University of Phoenix 2012 — 2015
Associate of Arts (A.A.), Business Administration and Management, General, 2.7
Heald College-Concord 2000 — 2001
Certificate, Computer Systems Networking and Telecommunications, 3.2
BOCOM International (Bank of Communications) July 2011 - August 2015
CLSA February 2008 - July 2011
HSBC January 2005 - June 2006
Providian Financial July 2001 - January 2005
Skills
Capital Markets, Valuation, Equity Research, Equities, Entrepreneurship
Education
INSEAD 2006 — 2007
MBA
Stanford University 1997 — 2001
B.S., Management Science and Engineering - Industrial Engineering
Cengage Learning November 2014 - Present
Iteration Z May 2013 - November 2014
EdRover Inc. July 2010 - July 2013
Motive Power, Inc May 2012 - December 2012
EC Wise September 2011 - March 2012
Ondeego September 2010 - February 2011
ipsh! January 2005 - July 2009
Domino Developer Network 2000 - 2004
Providian Financial September 2000 - March 2002
Chevron February 1999 - June 2000
Skills
Project Management, Product Management, Program Management, Strategic Planning, Team Building, Business Process..., Vendor Management, Offshore Management, Project Planning, Business Writing, Technical Writing, Change Management, Servant Leadership, Innovation Development, Innovation Management, Six Sigma, Python, JavaScript, HTML, CSS, LotusScript, Start-ups, Software Development, Project Portfolio..., SDLC, Mobile Technology, Strategy, Mobile Devices, Enterprise Software, SaaS, Business Analysis, Leadership, Team Leadership, Mobile Applications, Security, Management, Agile Methodologies, Cross-functional Team..., Consulting, User Experience, Integration, Analytics, Marketing, Web Applications, Requirements Analysis
Education
Gonzaga University 2010 — 2012
M.A.
Golden Gate University 2009 — 2010
BBA
Salesforce Foundation April 2014 - Present
Salesforce.com December 2008 - April 2014
Washington Mutual 2007 - 2008
Washington Mutual 2006 - 2007
Washington Mutual 2005 - 2006
Washington Mutual 2003 - 2005
Providian 2001 - 2003
Providian Financial 1997 - 2001
Pacific Bell 1997 - 1997
Pacific Bell 1996 - 1997
Skills
Vendor Management, SDLC, Strategy, Change Management, Management, Program Management, Process Improvement, Project Management, Outsourcing, PMO, Salesforce.com, Credit Cards, Financial Services, Leadership, Strategic Planning, IT Service Management, Product Management, IT Strategy, SaaS, Agile Methodologies, Business Analysis, ITIL, Data Center, Software Project..., Project Planning, Budgets, Cross-functional Team..., Information Technology, Cloud Computing, IT Management, Risk Management, CRM, Business Intelligence, Business Process..., Disaster Recovery, IT Operations, Quality Assurance, Enterprise Software
Education
Golden Gate University 2001 — 2005
Lowell High School
Intuit June 2014 - Present
Check Inc. April 2012 - June 2014
Green Dot Corporation December 2009 - April 2012
PayPal, Inc. (eBay) February 2008 - January 2010
AccountNow, Inc. September 2004 - February 2008
Wells Fargo Bank July 2004 - September 2004
Providian Financial August 1999 - July 2004
Skills
Email Marketing, Lead Generation, Online Marketing, SEM, Product Management, Analytics, SEO, Affiliate Marketing, Mobile Marketing, Marketing Strategy, Customer Acquisition, PPC, Strategic Partnerships, Product Marketing, Marketing, Strategy, Online Advertising, Start-ups, Direct Marketing, Advertising, Segmentation, Brand Management, Business Strategy, New Business Development, Online Lead Generation, Management, Product Development, Mobile Devices, Media Planning, Digital Marketing, Web Analytics, Media Buying, E-commerce, Competitive Analysis, Display Advertising, Social Media, Multi-channel Marketing, CRM
Education
San Francisco State University 1995 — 1999
Bachelor or Science, Business Administration Marketing, Cum laude
Hawaii Pacific University 1995 — 1996
Porthalla
Central Valley Low Income Housing Corporation January 2008 - September 2013
The Law Office of John Kyle May 2010 - May 2011
Stockton Joes Restaurant February 1997 - February 2002
Providian Financial May 1995 - December 1996
Skills
Community Outreach, Nonprofits, Public Speaking, Wellness, Volunteer Management, Event Planning, Microsoft Word, Microsoft Office, Training, Research, Microsoft Excel, Outlook, Coaching, Psychology, Group Therapy, Therapists, Event Management, Anger Management, Fitness, Mental Health, Team Building, Data Entry, Case Managment, Chemical Dependency, Program Management, PowerPoint, Adults, Customer Service, Editing, Mental Health Counseling, Self-esteem, Medical Billing, Family Therapy, Crisis Intervention, Stress Management, Treatment, CBT, Social Services, Social Media, Case Management
Education
Humphreys College 2007 — 2009
Bachelor of Arts, Paralegal
Lincoln High School Stockton, CA 1982 — 1986
High School Diploma, General Education, 3.8
First State Bank February 2008 - Present
Allied Production Solutions September 2007 - February 2008
Texas United Bancshares Inc May 2006 - September 2007
GNB Financial September 2001 - May 2006
Providian Financial April 2000 - September 2001
The Boeing Company October 1993 - April 2000
Boeing - Corinth October 1993 - April 2000
Skills
Disaster Recovery, IT Management, IT Strategy, Business Continuity, Network Security, Information Security..., Banking, VMware, Firewalls, Information Security, Team Leadership, Virtualization, Troubleshooting, Active Directory, Vendor Management, Security, Data Center, Integration, Microsoft Exchange, Salesforce.com..., Servers, Management
Education
Kaplan University 2004 — 2006
Bachelor of Science (B.S.), Information Technology, Summa Cum Laude
North Central Texas College
Franklin Templeton Investments August 2011 - January 2012
OSCCT December 2009 - September 2011
Health Net Federal Services April 2010 - September 2010
SARTA July 2009 - October 2009
Wells Fargo January 2008 - June 2008
Wells Fargo September 2004 - December 2007
Harland Financial Solutions January 2003 - September 2004
John Meyer Associates (for Wells Fargo) September 2002 - January 2003
Providian Financial November 2000 - January 2002
ELOAN 1999 - 2000
Skills
Integration, SDLC, Start-ups, PMP, Analysis, Business Analysis, Business Requirements, Software Documentation, Management, Software Project..., Process Improvement, Visio, Leadership, Project Management, Requirements Analysis, Requirements Gathering, Program Management, Project Planning, Databases
Education
Las Positas College 2002 — 2002
Networking, Systems Analytics
Wells Fargo December 2010 - Present
JPMorgan Chase (formerly WaMu) September 2008 - January 2009
Washington Mutual 2006 - 2007
Providian Financial 2001 - 2006
Skills
Vendor Management, Analytics, Data Analysis, Project Management, Cross-functional Team..., Direct Marketing, Analysis, Email Marketing, Database Marketing, Retail, Segmentation, Marketing, Leadership, Management
Education
Cornell University's College of Engineering
Certificate in Project Ladership, Project Leadership
Heald College
Accounting Specialist, Accounting
Industrial College, Kiev
BS, Technoly of Building Ceramics, Building Engineering
Contract 2010 - Present
Delaney Matrix 2008 - 2009
Rapp Collins Worldwide 2004 - 2007
Providian Financial 1998 - 2003
Skills
Mac/PC proficient, Project Estimation, Print Production..., Project Planning, Client Services, Creative Problem Solving, Cost Estimating, Website Management, Staff Development, Staff Management, Excel, Word, Customer Relations, Budgeting, Problem Solving, Negotiation, Microsoft Office, Vendor Relations, Direct Mail, Vendor, Billing, Scheduling, Budgets, Customer Service, Microsoft Excel, Microsoft Word, Creative Direction, Adobe Acrobat, Direct Marketing, Email Marketing, Advertising, Management, Pre-press, Packaging, Brochures, Integrated Marketing, Creative Strategy, Banners, Adobe Creative Suite, QuarkXPress, Branding & Identity, Catalogs, Brand Development, Print Management
Education
Fresno Pacific University 2013 — 2015
Bachelor's degree, Christian Ministry Leadership
CSU Fresno 1979 — 1982
Finance
Coherent Capital January 2008 - Present
Rabobank July 2006 - December 2007
Societe Generale 2003 - 2006
Constellation Financial Management Co 1991 - 2003
Providian Financial 1989 - 1991
Pilgrim Group of Funds 1987 - 1989
Skills
Financial Risk, Equities, Asset Managment, Private Equity, Valuation, Capital Markets, Options, Hedging, Trading, Investments, Business Development, Hedge Funds, Asset Management, Structured Finance, CRM, Derivatives, Risk Management, Investment Banking, Financial Analysis, Corporate Finance, Management Consulting, Financial Structuring, Alternative Investments, Structured Products, Equity Derivatives, Portfolio Management
Education
The George Washington University
B.A.
London School of Economics and Political Science
The George Washington University
M.A.
Northwestern University - Kellogg School of Management
Harvard University
Charles Schwab April 2011 - Present
Wells Fargo Bank February 2006 - April 2011
Personal Credit Management August 2003 - February 2006
Providian Financial January 1995 - March 2003
Providian Financial March 2000 - February 2003
Providian Financial January 1998 - February 2000
Providian Financial December 1996 - December 1997
Providian Financial March 1996 - November 1996
Providian Financial January 1995 - February 1996
Zacson Corporation January 1992 - January 1994
Skills
Direct Marketing, Marketing Management, Analytics, Market Research, Marketing, Strategy, Project Management, Customer Acquisition, Budgets, Segmentation, Leadership, Management, Database Marketing, Credit Cards, Product Development, Sales, Call Centers, Retail, Market Planning, Contract Negotiation, Multi-channel Marketing, Program Management, Customer Satisfaction, Direct Mail, Data Analysis, Analysis
Education
Loyola University Chicago
Bachelor of Business Administration, Marketing
Bee Home Solutions, Inc. June 2005 - Present
Shock Factor MMA April 2012 - November 2013
GE Plastics 2003 - 2005
General Electric, Plastics Division 2002 - 2003
General Electric 2001 - 2002
GE 1999 - 2000
General Electric January 1998 - December 1999
Providian Financial June 1997 - August 1997
FTP Software May 1995 - December 1996
Skills
Real Estate, Small Business..., Foreclosure Properties, Short Sales, Charlotte NC Real Estate, Public Speaking, Real Estate Investment, 6 Sigma, Rent to Own, Real Estate Brokering, Six Sigma, Investment Properties, Relocation, Business Development, Real Estate Transactions, Foreclosures, Negotiation, Marketing, Sales, Start-ups, Residential Homes, Small Business, Leadership, Entrepreneurship, Finance, Project Management, Strategic Planning, Training, Program Management, Process Improvement, Selling, Mergers & Acquisitions, E-commerce, Contract Negotiation, Management, Business Planning, Commercial Real Estate, Investments, Property, Customer Service, New Business Development, Sellers, B2B, Consulting, Buyers, Networking, Marketing Strategy, Luxury, Brokerage, Human Resources
Education
University of Massachusetts at Amherst - Isenberg School of Management 1993 — 1997
Bachelor of Science, Operations Managment
Westford Academy 1989 — 1993
Highschool Diploma, All
Nidek Inc. December 2014 - Present
Self Emp July 2014 - Present
Volt Workforce Solutions February 2013 - January 2014
AngioDynamics January 2008 - August 2012
AccountTemps February 2008 - January 2009
Washington Mutual April 2007 - October 2007
Countrywide Home Loans September 2005 - January 2006
ELoan, Inc 2003 - 2005
Providian Financial 1998 - 2000
Skills
Notary Public, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Mortgage Lending, Access, Credit, FileMaker, SAP, Photoshop, Lotus Notes, Management, Loans, Customer Service, Spreadsheets, Training, Leadership, Process Improvement, Human Resources, Payroll, Accounts Receivable, Analysis, Invoicing, Budgets, Employee Relations, Microsoft Word, Inventory Management, Purchasing, Salesforce.com, Time Management, Accounts Payable, Marketing, Sales, Data Entry, Strategic Planning, Employee Benefits, Team Building, QuickBooks, Customer Satisfaction, Coaching, Event Planning
Education
Kaplan University 2002 — 2008
BS, Management
Kaplan University 2002 — 2008
Bachelor's degree, Mangement
Wells Fargo Bank March 2004 - Present
MasterCard International March 2002 - February 2004
Providian Financial January 2000 - January 2002
Visa November 1990 - January 2000
Wells Fargo Bank October 1987 - November 1990
Bank of America 1981 - 1987
Skills
Credit Cards, Payments, Financial Services, Acquiring, Call Center, Electronic Payments, Payment Card Processing, Debit Cards, Merchant Services, E-payments, Payment Systems, Mobile Payments, Transaction Processing, Credit, Fraud, Relationship Management, Portfolio Management, E-commerce, Operations Management, Payment Gateways, Business Strategy, Strategic Partnerships, Business Relationship..., Team Building, Management, Payment Industry, Consulting, Call Centers
Education
Golden Gate University
MBA, Edward S. Ageno School of Business
Golden Gate University
B.S., Management
Freddie Mac April 2014 - Present
Freddie Mac June 2011 - April 2014
Freddie Mac September 2010 - June 2011
Freddie Mac December 2008 - November 2010
Actualize Consulting May 2005 - December 2008
Freddie Mac March 2003 - April 2005
Providian Financial August 2001 - October 2002
Skills
Executive Management, Cross-functional Team..., Leadership, Strategy, Financial Analysis, Financial Modeling, Risk Management, Project Management, Management, Portfolio Management, Capital Markets, Business Analysis, Program Management, Process Improvement
Education
James Madison University - College of Business 1997 — 2001
BBA, International Business, Finance
Wells Fargo Bank April 2012 - Present
Wells Fargo June 2010 - November 2011
Irwin Home Equity January 2003 - May 2009
Providian Financial September 2001 - September 2002
Bank of America 1987 - September 2001
Skills
PMO, Program Management, Partner Relationship..., IT Operations, Banking, Excel, Integration, Team Leadership, Mergers, PowerPoint, Visio, Vendor Management, SDLC, Credit Cards, Budgeting, Mortgage, Business Process, Process Improvement, Vendor Relations, MS Project, Team Building, Microsoft Excel, Mortgage Lending, Budgets, CRM, Analysis, Management, Business Analysis, Testing, IT Management, Leadership, Project Management, Risk Management, Enterprise Software, Databases, Quality Assurance, IT Service Management
Education
Computer Learning Center, Los Angeles, CA 1982 — 1983
Data Processing/Computer Programming Degree
Los Angeles Valley College 1968 — 1969
Humanities
Computer Sciences Corporation 2003 - Present
Providian Financial August 1999 - October 2003
Skills
Disaster Recovery, Data Center
Education
Heald College 1974 — 1976
Associate, Electronics Engineering
Symantec March 2014 - Present
Adobe February 2008 - March 2014
Blackhawk Network April 2007 - January 2008
Symantec December 2005 - July 2006
Adobe March 2004 - December 2005
Providian Financial 1999 - February 2004
Skills
Virtualization, Cloud Computing, Enterprise Architecture, Data Center, Unix, Disaster Recovery, IT Strategy, ITIL, VMware, Solution Architecture, Solaris, Enterprise Software, SaaS, Integration, Perl, IT Operations, IT Service Management
Education
University of Phoenix 2002 — 2004
MBA, Global Management
Kuvempu Vishwavidyanilaya 1991 — 1995
Bachelors of Engineering
Gap Inc./ Banana Republic February 2015 - Present
Gap Inc. August 2011 - January 2015
Gap and Banana Republic Factory Stores January 2009 - August 2011
Banana Republic, Gap June 2004 - December 2008
Providian Financial 2001 - 2004
Headlight.com 2000 - 2001
McKinsey & Company August 1997 - January 1999
Skills
Strategy, Direct Marketing, Brand Management, Marketing Strategy, Online Marketing, Marketing, Cross-functional Team..., Management, Leadership, Strategic Planning, Budgets, Customer Experience, Visual Merchandising, Retail, Business Development, E-commerce, Marketing Management, Team Leadership, Advertising, Pricing, Merchandising, Analytics, Product Management, Social Media Marketing, Customer Insight, Digital Marketing, Marketing Communications, Online Advertising, CRM, Social Media, P&L Management, Email Marketing, Market Research, Team Building, Integrated Marketing, Market Planning, Product Development, Brand Development, Product Marketing, Inventory Management, Competitive Analysis, Strategic Partnerships, Business Strategy, Start-ups
Education
Harvard Business School 1995 — 1997
MBA, Business
Princeton University 1988 — 1992
Bachlor of Arts, English Literature
McGuireWoods February 2011 - Present
Law Offices of Betty A. Thompson, Ltd. May 2008 - February 2011
NASA Langley Research Center June 2007 - August 2007
Poway High School, San Diego August 2003 - August 2006
Providian Financial August 2001 - April 2003
Skills
Litigation, Westlaw, Legal Writing, Civil Litigation, Commercial Litigation, Legal Research, Appeals, Courts, Corporate Law, Trials, Mediation
Education
George Mason University School of Law 2007 — 2009
J.D.
University of Richmond School of Law 2006 — 2007
J.D.
University of Virginia 1996 — 2001
Bachelor of Arts (BA), Mathematics
U.S. Bank April 2007 - Present
US Bank September 2004 - Present
Shazam / I.T.S. Bank 2002 - 2004
Providian Financial 2000 - 2002
Skills
Six Sigma, Lean Methodology, Leadership, Executive Management, Strategic Planning, Business Process..., Business Strategy, Business Analysis, Business Continuity, Enterprise Risk..., Quality Management, Collections, Implementation, Organizational..., Change Management, Project Management, Performance Management, Strategy, Process Improvement, Management, Vendor Management, Banking, Risk Management, Commercial Banking, Credit
Education
Kent State University 1984 — 1989
Pacific Cost Graduate Banking School
AccountNow March 2012 - Present
Mountain Canyon Home Owners Association September 2007 - Present
Bank of America March 2010 - December 2011
Bank of America September 2008 - March 2010
Bank of America May 2002 - October 2008
Providian Financial 2000 - 2001
Bank of America August 1993 - December 2000
EDS July 1992 - July 1993
First Data Corporation March 1990 - July 1992
Wadsworth Publishing 1984 - 1985
Skills
Credit Cards, Strategy, Banking, Portfolio Management, Financial Services, Cross-functional Team..., Segmentation, Leadership, Finance, Program Management, Debit Cards, Marketing, Analytics, Payments, Relationship Management, Credit, Vendor Management, Customer Acquisition, Risk Management, Direct Marketing, Product Marketing, Team Leadership, Lead Generation, Management, CRM, Executive Management, New Business Development, Electronic Payments, Product Development, Strategic Partnerships, Payment Card Processing
Education
Macalester College 1979 — 1983
Bachelor of Arts (BA), Behavioral Sciences
Chase Card Services March 2013 - Present
Chase Card Services 2001 - Present
Chase Card Services 2002 - February 2013
Providian Financial 1997 - 2001
FDC/Donnelley Marketing 1994 - 1995
Skills
Risk Management, Analytics, Strategy, Credit, Financial Risk, Management, Segmentation, Mergers, Business Development, Credit Risk, Credit Cards, Finance, Portfolio Management, SAS, Financial Modeling, Risk Analytics, Banking, Predictive Modeling, Financial Analysis, Financial Services, Mergers
Education
Iowa State University 1995 — 1997
MS, Statistics
St. Olaf College 1990 — 1994
BA, Mathematics
Elavon, Inc. February 2002 - Present
Providian Financial October 1999 - January 2002
NPC 1998 - 1999
NPC 1998 - 1999
MBNA America 1992 - 1999
First USA 1990 - 1992
First National Bank of Kansas City 1978 - 1984
Education
Georgia State University 1972 — 1975
Washington Mutual 1987 - Present
Providian Financial 1987 - 2005
Education
LIU Brooklyn
bachelor of arts, liberal arts
Alameda County August 1999 - Present
Democrats For Life of America 2009 - 2011
Providian Financial September 1997 - August 1999
EDP Temps May 1992 - July 1993
Skills
Non-profits, Teaching, Public Speaking, Fundraising, Writing, Research, Community Outreach, Program Management, Social Networking, Microsoft Excel, Blogging, Coaching, Grant Writing, Microsoft Office, Customer Service, Creative Writing, Curriculum Development, Policy Analysis, Public Policy, PowerPoint, Event Management, Leadership Development, Volunteer Management, Event Planning, Nonprofits, Editing, Social Media, Policy, Facebook, Higher Education, Grants, Training, Spanish, Strategic Planning, Community Development, Program Evaluation, Government, Entrepreneurship, Microsoft Word, Proposal Writing, Media Relations, Data Analysis, Workshop Facilitation, System Administration, Public Relations, Political Campaigns, Social Media Marketing, Analysis, Program Development, Social Justice
Education
Heald College 1996 — 1997
Certificate, Computer Business Administration
University of California, San Diego 1981 — 1987
BA, Applied Mathematics
Wells Fargo Bank 2003 - Present
Providian Financial 1999 - 2003
Cendant 1995 - 1999
Skills
Analytics, Credit Cards, Predictive Modeling, Predictive Analytics, Segmentation, Database Marketing, Financial Services, Banking, Business Analytics, Direct Marketing, Statistical Modeling, Strategy, Portfolio Management, Product Management, Competitive Intelligence, Relationship Management, Product Marketing, Marketing Analytics, Risk Management, Campaign Management, Cross-functional Team..., SAS, Customer Acquisition, Data Warehousing, Competitive Analysis, Multi-channel Marketing, Customer Analysis, Business Analysis, Credit Risk, Loans, E-commerce, Integrated Marketing, Strategic Partnerships, Risk Analytics, Financial Risk, SAS programming, Vendor Management, Data Mining, Loyalty Programs, Loyalty Marketing, Quantitative Analytics, CRM, Business Intelligence, Thought Leadership, Data Analysis, Executive Management, Lead Generation, P&L Management, Market Analysis, Credit Scoring
Education
Jinan University
MS & BS in Math
Penn State University
Ph.D. in Math & MA in Stat
Arch Mortgage Insurance Company (Acquired CMG MI) January 2014 - Present
CMG Mortgage Insurance Company October 2009 - February 2014
CMG Mortgage Insurance Company October 2007 - September 2009
The PMI Group, Inc. April 2000 - October 2007
Providian Financial November 1996 - April 2000
Skills
Salesforce.com, Microsoft Excel, Microsoft Word, Loss Mitigation, Customer Service, Claims Handling, Mortgage Banking, Claims Resolution, Loan Origination, Credit Risk, Credit Analysis, Financial Risk, Real Estate, Loan Servicing, Sales, Mortgage Lending, Residential Mortgages, Refinance, Mortgage Underwriting, Risk Management, Insurance, Analysis, Underwriting, Microsoft, Microsoft W, Microsoft Access, IBM AS/400, Cognos, OPUS, Mortgage Lending..., Adjudicating Claims..., Credit Risk Assessment, Strong Client Service, Negotiation, Real Estate Principles, Foreclosure Processes, Relationship Management, Strategic Communications
Education
Golden Gate University 2015 — 2017
Bachelor of Business Administration (BBA), Business/Commerce, General
Heald College-San Francisco 2013 — 2015
Associate in Applied Science, Business Administration
WorldatWork 2003 — 2004
Compensation Seminars
Mission Language & Vocational School 1998 — 1999
Certificate, Business/Office Automation/Technology/Data Entry
Kaiser Permanente July 2009 - April 2011
Wells Fargo 2011 - 2011
Washington Mutual Card Services May 1997 - January 2009
Washington Mutual/Providian Financial May 1997 - January 2009
Providian Financial May 1997 - January 2009
Providian Financial May 1997 - January 2009
Providian Financial May 1997 - January 2009
Skills
Direct Marketing, Vendor Management, Strategy, Marketing Strategy, Marketing, CRM, Management, Marketing Communications, Analytics, Credit Cards, Direct Mail, Budgets, Project Management, Banking
Education
Hawaii Pacific University
Pacific Gas and Electric Company January 2015 - Present
Pacific Gas & Electric September 2009 - Present
Washington Mutual September 1999 - January 2009
Providian Financial September 1999 - November 2005
Lockheed Martin 1995 - 1998
Space Systems Loral 1991 - 1995
Skills
Variance Analysis, Trend Analysis, Ad Hoc Reporting, Financial Analysis, Forecasting, Microsoft Excel, Business Analysis, Finance, Vendor Management, Budgets, Management, Training, Access, Process Improvement, Analysis, Risk Management, Business Process..., Human Resources, Data Analysis, Sarbanes-Oxley Act, Account Reconciliation, PMO, Visio
Education
Heald College 1987 — 1988
Associate of Arts (AA)
SchoolsFirst Federal Credit Union February 2013 - Present
SchoolsFirst Federal Credit Union April 2009 - February 2013
Wells Fargo Bank 2002 - 2008
Wells Fargo 2002 - 2008
Providian Financial 1990 - 2002
Thomas Cook 1985 - 1990
GELCO/GE CAPITAL 1980 - 1985
Gelco Fleet Management 1977 - 1982
Skills
Fraud, Risk Management, Credit Cards, Banking, Enterprise Risk..., Operational Risk, Process Improvement, Vendor Management, Analytics
Education
Hennepin Technical College 1975 — 1977
Agri-Business
The Sharper Image 2004 - 2008
Providian Financial 1994 - 2003
Skills
Catalogs, Direct Mail, Creative Direction, Art Direction
Education
Massachusetts College of Art and Design 1984 — 1988
Wells Fargo 2003 - Present
Providian Financial 1999 - 2003
America Online 1997 - 1999
Education
George Mason University 1994 — 1997
University of Dayton 1992 — 1994
SAIC July 2011 - Present
Kaiser Permanente November 2009 - June 2011
Partners Inc. May 2007 - January 2010
Washington Mutual Card Services May 2005 - May 2007
Accenture September 2004 - March 2005
Providian Financial November 1999 - September 2004
SBC (Formerly Pacific Bell) February 1997 - October 1999
Pharmacia & Upjohn (Formerly G.D. Searle & Co) 1990 - 1997
Skills
Relationship Management, Contract Management, Forecasting, Healthcare, Management, SDLC, PMO, Process Improvement, Vendor Management, Program Management, Business Analysis, Visio, Project Portfolio..., PMP, Data Warehousing, Cross-functional Team..., Project Management, MS Project, Team Building, Team Leadership, Analysis, Risk Management, Project Planning, Training, Resource Management, Requirements Analysis, Microsoft Project
Education
Golden Gate University 1997 — 2000
M.S., Technology/Telecommunications Management
Northwestern University 1983 — 1987
B.S., Psychology
JP Morgan Chase April 2002 - Present
Providian Financial January 2000 - April 2002
Education
Heald College 1999 — 2000
AA Degree, Business
Fannie Mae February 2013 - Present
CGI September 2011 - February 2013
Fannie Mae July 2003 - September 2011
Providian Financial February 1998 - July 2003
Grasim Industries July 1995 - January 1998
Education
Gulbarga University 1991 — 1995
Bachelor of Engineering - Computer Science & Engineering
Esurance April 2007 - Present
Washington Mutual April 2001 - January 2007
Personify August 2000 - April 2001
Providian Financial November 1999 - July 2000
Education
Kansas State University 1978 — 1983
BS, Nuclear Engineering
Adobe February 2011 - Present
TAOS July 2009 - February 2011
Washington Mutual April 2008 - June 2009
Washington Mutual Card Services December 2004 - April 2008
GreenPoint April 2004 - November 2004
Providian September 2000 - April 2004
Next Level Communications May 2000 - August 2000
Providian Financial September 1999 - April 2000
Charles Schwab September 1998 - August 1999
Sun Microsystems November 1997 - October 1998
Education
Heald College 1990 — 1991
AAS, Electronics
Paramount Equity Mortgage October 2014 - Present
Paramount Equity Mortgage October 2013 - Present
Campbell Soup Company August 2008 - April 2014
ScanAlert October 2007 - January 2008
Ameriquest Capital Group March 2005 - May 2007
SB Financial / Mortgage Tree Lending August 2006 - April 2007
Cingular October 1999 - October 2005
Providian Financial July 1997 - October 1999
Skills
EKG, Phlebotomy, Injectable, obtaining specimens, Hippa, Medical Terminology, Consumer Lending, Credit Risk, Commercial Banking, Credit, Banking, Credit Analysis, Mortgage Lending, Loans, Retail Banking, CPR Certified, Customer Service, HIPAA, Microsoft Excel, PowerPoint, Venipuncture, Vital Signs
Education
Kaplan College-Sacramento 2013 — 2014
Medical Assistant, Medical/Clinical Assistant, 3.5 GPA
Siemens - IT Solutions and Services July 2008 - October 2009
Computer Sciences November 2003 - June 2008
Providian Financial November 1991 - October 2003
Education
Heald College 1973 — 1974
Yes
Newsy.com 2011 - Present
Northern Trust 2006 - Present
Early Stage Companies 2004 - Present
Deckers Outdoor Corporation 2008 - 2012
Armstrong World Industries 2002 - 2006
JJill 1997 - 2006
Providian Financial 1998 - 2005
Calyx & Corolla 1989 - 2002
Skills
Marketing Strategy, Mentoring, Entrepreneurship, Public Speaking, Corporate Governance, Brand Building, Media Relations, Strategic Alliances, Board of Director..., Board of Directors, Governance, Management, Strategic Partnerships, Strategy, Mobile Devices, Analysis, Public Relations, Business Strategy, Mergers & Acquisitions
Education
Harvard Business School
Master of Business Administration (MBA)
Scripps College
Bachelor of Arts (BA)
Université de Strasbourg
French Language and Literature
Comcast 2008 - 2013
CSAA Insurance Group (AAA) 2003 - 2008
Providian Financial 2002 - 2003
Skills
Call Center, Customer Service, Human Resources, Insurance, Telecommunications, Management, Sales, Access, Outlook, Coaching, Training, Technical Support, Microsoft Excel, PowerPoint, Problem Solving, Microsoft Word, Call Centers, Leadership, Software Documentation, Payroll, Employee Relations, Performance Management, Recruiting, Microsoft Office, Customer Satisfaction, Process Scheduler, Customer Retention, Teamwork, Team Leadership, Troubleshooting, Team Building, Data Entry, Vendor Management, Customer Experience, Operations Management, Time Management, Account Management, Networking, Inventory Management, Call Center Development, Workforce Management, VoIP, Customer Support, Broadband, Salesforce.com, Telephony, Routers, Escalation, Invoicing, Cable Modems
Education
Foothill College
AA, Liberal Arts
Owens Community College
Stautzenberger College
West Valley College
Wells Fargo 2002 - Present
Providian Financial 1989 - 2001
Security Pacific Bank 1987 - 1989
Education
Harvard University
MPA
University of California, Berkeley
B.A., Economics
Union Bank July 2015 - Present
Union Bank July 2014 - July 2015
Epsilon June 2011 - July 2014
Encore Capital Group 2006 - December 2010
JP Morgan Chase 2001 - 2006
Netcentives 2000 - 2001
Washington Mutual, Inc. 2000 - 2001
Providian Financial 1998 - 1999
Bickel & Brewer 1997 - 1998
Skills
Financial Modeling, Mergers, Analytics, Valuation, Business Development, Corporate Finance, Financial Analysis, Management Consulting, Strategy, Business Analysis, Business Strategy, Data Analysis, Due Diligence, Start-ups, Business Intelligence, Portfolio Management, Product Management, Strategic Planning, Market Research, Data Warehousing, Marketing, Mergers & Acquisitions, Talent Management, Leadership, Competitive Analysis, Finance, Financial Services
Education
Harvard University 2011 — 2012
Masters, Finance
The University of Texas at Austin 1995 — 1997
BSBA, Accounting
MasterCard 1998 - 2015
Rosenbluth International 1997 - 1998
Providian Financial 1995 - 1997
Citi 1987 - 1995
Skills
Debit Cards, Leadership, Program Management, Account Management, Payments, Business Development, Electronic Payments, Marketing, Mobile Payments, Credit Cards, Payment Cards, Strategy, Product Management, Management, Strategic Partnerships, CRM
Education
Fordham Gabelli School of Business
MBA, Marketing/Finance
University of Delaware
BA, International Relations
Rogers Family Foundation March 2012 - Present
Aspire Public Schools August 2010 - March 2012
Aspire Public Schools 2004 - August 2010
Aspire Public Schools February 2004 - February 2009
Providian Financial August 2001 - February 2004
iGeneration 1999 - 2001
24 Hour Fitness Corporation April 1997 - August 1999
Pacific Micro Marketing 1995 - 1997
Skills
Human Resources, Staff Development, Public Speaking, Nonprofits, Event Planning, Management, Community Outreach, Non-profits, Fundraising, Program Development, Research
Education
Foothill College 1987 — 1989
JP Morgan Chase (formerly WaMu, formerly Providian) 2003 - 2009
Washington Mutual Card Services 2005 - 2008
Providian Financial 2003 - 2005
Siebel Systems 2000 - 2001
Infosys 1999 - 2000
Barclays Capital 1997 - 1998
Moody's 1993 - 1996
Suzuki 1989 - 1993
Education
Indian Institute of Management, Ahmedabad 1987 — 1989
MBA
Indian Institute of Technology, Delhi
Safeway August 2010 - Present
Bank of the West May 2010 - July 2010
Market 6 February 2010 - April 2010
Washington Mutual Card Services July 2005 - October 2007
Providian Financial August 2004 - June 2005
Providian Financial August 2002 - August 2004
Washington Mutual Card Services September 2000 - August 2002
Skills
Business Intelligence, Vendor Management, Business Objects, Analysis, Databases, Management, Analytics, SQL, Project Management, Call Centers, SDLC, Quality Assurance, Access, Business Analysis
Education
Center of Degree Studies 2003 — 2005
Undergraduate, Business Management
Las Positas College 1999 — 2003
Psychology, Automotive Engineering, English
Wells Fargo Bank NA June 2013 - Present
Charles Schwab February 2010 - June 2013
ThinkBiz June 2009 - January 2010
Washington Mutual Card Services February 2007 - January 2009
JPMorgan Chase (formerly Washington Mutual Card Services) 2007 - 2009
JP Morgan Chase 2007 - 2009
Providian Financial March 2003 - February 2007
Firemans Fund Insurance Company December 2000 - May 2002
Firemans Fund Insurance Company September 1995 - November 2000
Firemans Fund Insurance Company 1993 - September 1995
Skills
Cross-functional Team..., Analytics, SQL, SDLC, Software Documentation, Strategy, CRM, Project Management, Data Analysis, Management, Analysis, Marketing, Enterprise Architecture, Direct Marketing, Segmentation, Quality Assurance
Education
Golden Gate University 1996 — 2000
BS, Computer Information Systems Mgmt
Phoenix Collective, LLC January 2006 - Present
University of San Francisco September 2003 - Present
Wells Fargo 2008 - 2011
Charles Schwab 2007 - 2008
Washington Mutual 2004 - 2006
Providian Financial 2000 - 2003
Skills
Strategy, Process Improvement, Six Sigma, Business Strategy, CRM, Organizational..., Management, Program Management, Operations Management, Leadership, Direct Marketing, Project Management, Data Analysis
Education
Fordham Gabelli School of Business 1997 — 1999
MBA, Deming Scholar
New York University
BA, Liberal Arts
University of San Francisco
Doctorate, Organization & Leadership
ACP Facility Services, Inc. July 2014 - Present
Robert Half Finance & Accounting 2011 - 2014
Spherion Staffing January 2011 - June 2012
Richard Hardscapes July 2007 - January 2011
Wamu Bank-Credit Card Division May 2004 - July 2007
City of Concord New Hampshire September 2002 - May 2004
Providian Financial May 2000 - July 2002
Conproco Corporation June 1992 - October 1995
GCA / A Unit of General Signal November 1988 - April 1992
Skills
Budget Forecasts, Unit Costing, Headcount Management, Benefit Cost Analysis, Cost Accounting, Expense Management, Excel models, General Ledger, Monthly Close Process, Compliance..., Multi-state Payroll..., Inventory Accounting, Inventory Forecasting, Balanced Scorecard, Financials, Dashboard Metrics, Presentation Design, Office Management, 10 Key, Operations Management, Project Management, Risk Management, Process Improvement
Education
Harvard Extension School 2010 — 2016
Business Major, Double Minors - Economics & Psychology, 3.8
UMass Lowell 1990 — 1992
Business Administration and Management, General
University of New Hampshire 1983 — 1984
WSBE - Business Administration, Accounting
BANK OF THE WEST November 2010 - Present
Washington Mutual Card Services August 2008 - January 2009
Washington Mutual Card Services July 2003 - August 2008
Providian Financial March 2001 - June 2003
Providian Financial May 1997 - March 2001
Providian Financial March 1993 - May 1997
First Deposit April 1990 - March 1993
Education
Heald College
Secretarial /Word Processing
Los Medanos Community College
Medical Billing and Coding
Manuel L. Quezon University
Bachelor of arts
Tech International Charter School 2013 - 2015
Campaign for High School Equity (CHSE) 2013 - 2014
Harlem Commonwealth Council, Inc. 2012 - 2012
Institute for Nonprofit Excellence 2010 - 2012
American Arbitration Association 2003 - 2010
JPMorgan Chase 2002 - 2003
MasterCard 1999 - 2002
Providian Financial 1996 - 1999
CUC International / Cendant 1995 - 1996
Source-1 Marketing 1992 - 1995
Skills
Business Development, Product Management, Strategic Planning, Business Strategy, Marketing, Entrepreneurship, Operations Management, IT Management, Organizational..., Budgets, P&L Management, Management, Program Management, Business Planning, Fundraising, Leadership Development, Analysis, Start-ups, Public Speaking
Education
Executive Education - MIT Sloan School of Management
New York University - Leonard N. Stern School of Business
MBA
Fordham University
BA
Siemens Information Systems Ltd July 2005 - Present
Siemens Business Services 2005 - Present
Siemens (Global Fortune 35) 2005 - Present
Avery Dennison Corporation 1995 - Present
Providian Financial January 1994 - July 2004
Skills
VMware, Windows Server, Windows, Citrix Metaframe, Servers, Leadership, IT Service Management, Data Center, Virtualization, Disaster Recovery, Active Directory, Project Management, Vendor Management, Integration, ITIL, IT Management, SDLC, Process Improvement, IT Strategy, RICO, Software Development, Troubleshooting
Education
Florida International University
BA, Economics & International Relations
Avon October 2012 - Present
Providian Financial March 1998 - June 2002
Surf City Squeeze December 1995 - 1996
Skills
Computing, Phone Skills, Quality Assurance, Client Confidentiality, Email Clients, Keyboarding, Cash Register, Collections, Customer Service, Customer Satisfaction, New Account Opening, Data Entry, 10 Key, Medical Terminology, Call Center, Microsoft Word, PowerPoint, HIPAA, Healthcare, Event Planning, Filing, Telephone Skills, Home Based Business, Call Centers, Administrative..., Skin Care Products
Education
Heald College-San Francisco 2011 — 2012
Diploma, Medical Office Administration, 3.89
San Francisco State University 1993 — 1997
Bachelor, Consumer and family studies, 3.04
Criswell College 1987 — 1990
Diploma, Biblical Studies
GIC Real Estate, Inc November 2002 - Present
Providian Financial 1996 - 2000
Skills
Executive Support, Administrative..., Office Management, Investments, Calendars, Office Administration, Concur, Executive Level..., Travel Arrangements, Microsoft Excel, Expense Reports, Meeting Scheduling, Event Planning, Confidentiality, PowerPoint, Travel Planning, Financial Reporting, Bloomberg, Payroll, Accounts Payable, Heavy Calendaring, Executive...
Education
Golden Gate University 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Heald College-San Francisco 2009 — 2011
Bank of America June 2012 - Present
Bank of America June 2008 - June 2012
Bank of America January 2007 - June 2008
Bank of America June 2006 - January 2007
Providian Financial October 2000 - May 2005
Performance Dynamics 1993 - 2000
RLQ Associates 1991 - 1993
Education
Georgetown University 1984 — 1988
Bachelor of Arts (B.A.), French / Marketing, Dean's List
Stanford, CA - Accenture consultant February 2008 - Present
Washington Mutual Card Services Through Accenture August 2003 - March 2008
Providian Financial April 2000 - August 2003
Integration Specialist Inc. June 1999 - September 2001
Education
Gulbarga University 1993 — 1997
Bachelor of Engineering, Computer Science
Telescan LLC November 2007 - Present
Convergys June 2005 - October 2007
Saint Louis University 2002 - 2004
Providian Financial 1994 - 1998
Citation Computer Systems 1986 - 1989
Education
Saint Louis University 2002 — 2003
Lindenwood University 1984 — 1985
Bachelor of Science, Business Administration
Renown Health 2002 - Present
Providian Financial 1998 - 2001
Merit Resource Group 1997 - 1998
Randstad 1994 - 1998
Skills
Employee Relations, Performance Management, Organizational..., Change Management, Benefits Administration, Succession Planning, Human Resources, Onboarding, Employee Engagement, Talent Management, Labor Relations, Applicant Tracking..., Leadership Development, Recruiting, Interviews, New Hire Orientations, Compensation, SPHR, Culture Change, Sourcing, Internet Recruiting, Organizational..., Employee Recognition, Healthcare, PeopleSoft, Team Building, Strategic Planning, Deferred Compensation
Education
Georgia State University
Master's Degree, Human Resource Development
Frostburg State University
Bachelor's Degree, Political Science, Justice Studies
Department of Health July 2014 - Present
Referral Realty and Associates March 2013 - Present
Real Estate, Business, and Technology Consulting. March 2010 - Present
State of Pennsylvania March 2014 - July 2014
Divine Choice Real Estate Services March 2010 - February 2013
School District May 2011 - July 2011
State of Georgia June 2007 - March 2010
State of Indiana May 2005 - May 2007
Providian Financial November 1999 - November 2000
United States Air Force 1996 - 1999
Skills
Litigation, Legal Research, Contract Negotiation, Legal Writing, Government, Civil Litigation, Public Speaking, Policy, Negotiation, Mediation, Administrative Law, Policy Analysis, Nonprofits, Real Estate, Public Policy, Criminal Law
Education
Southern Polytechnic State University 2010 — 2012
MBA, Master Business Administration
Indiana University School of Law—Bloomington 2003 — 2006
JD, Law
University of Phoenix
Bachelor's Degree, Business Management
Delta Dental March 2010 - Present
Esurance January 2006 - March 2010
Washington Mutual Card Services April 2001 - January 2006
Personify August 2000 - April 2001
Providian Financial November 1999 - July 2000
Federal Reserve Bank - San Francisco February 1999 - October 1999
TWI May 1998 - January 1999
Enercon - Engineering Consulting Firm April 1997 - May 1998
TWI April 1996 - April 1997
URSA - Engineering Consulting April 1988 - April 1996
Skills
Information Security, Program Management, Business Analysis, Risk Management, Process Improvement, Leadership, Quality Assurance, Change Management, SDLC, IT Audit, Business Process..., Auditing, Business Process
Education
Kansas State University 1979 — 1983
BS, Nuclear Engineering
A & S Mobile Service June 2002 - June 2006
Providian Financial September 2001 - March 2002
NorthPoint Communications June 2000 - March 2001
Outsourcing Service Delivery & Support at inServ eCustomer Solutions 2001 - 2001
Greenlight.com March 2000 - June 2000
Pacbell Wirless June 1999 - March 2000
CellularOne 1995 - 1999
Citicorp 1991 - 1993
Macy's West 1988 - 1989
Taco Bell 1987 - 1988
Education
Heald College 1990 — 1992
Diploma, Legal Secretary
Westmoor High School 1985 — 1989
General Studies
JP Morgan Chase(formerly Washington Mutual) November 2005 - January 2009
Providian Financial January 2003 - October 2005
Skills
Compliance, Quality Assurance, Call Quality, Credit Cards, Process Improvement, Behavioral Science, Sociology
Education
Kent State University
BA
Educators 4 Excellence directorSan Leandro Unified SchoolsAugust 2008 - Present
San Francisco Unified School District July 2006 - August 2008
Providian Financial August 1988 - August 1991
Providian Financial August 1988 - August 1991
Education
Saint Mary's College of California 2004 — 2006
Master of Arts, Educational Leadership
University of La Verne 1999 — 2001
Masters of Science, Pupil Personnel Services
Holy Names University 1983 — 1987
Bachelor of Arts, Spanish
Providian Financial 1987 - 2001
Education
Golden Gate University 1981 — 1986
MBA, Information Systems
SUNY ESF, Syracuse, NY 1976 — 1980
BS, Resource Management
Lawrence Livermore National Laboratory January 2015 - Present
Lawrence Livermore National Laboratory July 2007 - Present
IAP Worldwide Services November 2005 - July 2007
Fireside Bank October 2004 - November 2005
Providian Financial November 2003 - October 2004
Ward Real Estate September 2001 - October 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, Photoshop, Windows, Leadership, Management, Human Resources, Process Scheduler
Education
University of San Francisco 2012 — 2014
Bachelor's of Science-In Progress, Business Management
Las Positas College 2004 — 2006
Associate's in Arts, Liberal Arts and Sciences
Wells Fargo February 2015 - Present
Wells Fargo December 2012 - Present
Kaiser Permanente January 2010 - November 2011
Wells Fargo May 2005 - December 2008
Fremont bank January 2003 - June 2004
Providian Financial August 1999 - December 2003
The Sharper Image October 1998 - May 1999
Education
CSU Hayward
Bachelor's Degree, Business/Commerce, General
Golden Gate University
Master's Degree, Telecom/LAN/Wan Managmnet
Berkshire Hathaway Homestate Companies 2003 - 2011
San Francisco Unified School District 2003 - 2003
City & County of San May 2002 - June 2002
Providian Financial 1999 - 2001
California State Automobile Association 1984 - 1998
Education
Manuel L. Quezon University 1972 — 1976
Bachelor of Science (BSc), Accounting
Bank of America December 1999 - Present
Providian Financial March 1997 - 1999
Providian Financial March 1997 - 1999
Skills
Loss Mitigation, Loan Servicing, SharePoint, Financial Services, Mortgage Banking, Default Reporting, Risk Management, Microsoft Office, Customer Service, Leadership
Education
Strayer University-Greensboro, North Carolina 2012 — 2015
Master of Business Administration (MBA), Project Management
High Point University 2007 — 2012
Bachelor's of Science Degree, Business Administration, Management and Operations