Providian Financial
Industry: Company
DescriptionProvidian Financial Corporation was one of the leading credit card issuers in the United States when it was sold to Washington Mutual for approximately US$6.5 billion in October 2005. Providian was headquartered in San Francisco, California, and had more than 10 million card holders at the time of its sale. Headquarters: San Francisco, California, United States Parent organization: JPMorgan Chase (2008–) Founded: 1984 Number of employees: 3,500 Key person: Joseph Saunders
Providian Financial List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Providian Financial. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Providian Financial Salaries. You can even request information on how much does Providian Financial pay if you want to. Learn about salaries, pros and cons of working for Providian Financial directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,207 Providian Financial employees in database. Find out everything there's to know about Providian Financial employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Providian Financial Employees
JPMorgan Chase December 2012 - Present
JPMorgan Chase January 2009 - December 2012
JPMorgan Chase July 2006 - January 2009
JPMorgan Chase October 2002 - June 2006
Providian Financial December 1999 - April 2002
Skills
Financial Analysis, Analytics, Analysis, Employee Training, Employee Management, Collaboration, Creative Problem Solving, Customer Service, Customer Retention, Critical Thinking, Highly Detailed, Time Management, Result Oriented, Solution Development, Team Building, Team Leadership, Innovation, Visionary
Education
Dallas Baptist University 2007 — 2008
Bachelor's Degree, Business Studies
Kansas State University 1993 — 1994
Mclennan Community College 1990 — 1992
Associate of Arts (AA), Business Studies
David Garron - Resume and Job Search Coach February 2014 - Present
Keylight Group, Inc. August 2013 - Present
TSYS 2011 - 2013
GW Solutions, LLC 2009 - 2011
GE Capital 2003 - 2008
GE Capital 1998 - 2003
Magnum Communications 1996 - 1998
Providian Financial 1994 - 1995
Skills
Strategy, Credit Cards, Start-ups, Program Management, Financial Services, Mergers & Acquisitions, Leadership, Management, Contract Negotiation, Resume Writing, Job Search Strategies, Banking, Mergers, Strategic Planning, Payment Systems, Marketing, Business Planning, Portfolio Management, Business Strategy, Payments, Cross-functional Team..., Project Management, Executive Management, Negotiation, Relationship Management, Product Management, Product Development, Credit, Credit Card Processing, Strategic Partnerships, Cards
Education
Harvard Business School
Masters of Business Administration
DePaul University College of Law
Doctor of Law (JD), Law
University of Illinois at Chicago
Bachelor of Arts
Walmart October 2014 - Present
Walmart April 2010 - Present
Sacramento Professional Network March 2008 - January 2009
Sears Product Repair Services May 2002 - April 2008
Providian Financial May 2000 - March 2002
Schmalbach-Lubeca February 1999 - December 1999
Continental Plastics August 1986 - January 1999
Skills
Employee Relations, Workforce Planning, Performance Management, Onboarding, FMLA, Union Avoidance, Human Resources, Employee Benefits, Organizational..., Talent Acquisition, Recruiting, College Recruiting, HRIS, Succession Planning, Labor Relations, Training, Talent Management
Education
Human Resource Certification Institute 2009 — 2010
PHR
Chapman University 2000 — 2001
HR cert, Human Resources
Southern Illinois University at Carbondale 1993 — 1995
BS, Workforce Education & Development
Solano Jr. College 1982 — 1986
AA, Liberal Arts
CareSpan International (formerly Magellan Global Health) 2013 - Present
Profectus, LLC 2009 - 2012
HandsOn - Video Relay Services for the Deaf and Hard of Hearing 2007 - 2008
Jack Clark Advisors 2002 - 2007
Providian Financial 1998 - 2001
Salomon Smith Barney 1997 - 1998
UBS Investment Bank 1982 - 1997
Skills
Corporate Development, Analysis of Emerging..., M&A analysis, M&A execution, Investment Strategies, Fundraising, Joint Ventures, Start-up Ventures, Startup Development, Strategic Planning, Payment Systems, Healthcare Information..., Human Resource..., Strategy, Start-ups, Venture Capital, Management, Private Equity, Financial Modeling, Business Strategy, Strategic Partnerships, Due Diligence, Finance
Education
Columbia University - Columbia Business School
Master of Business Administration (MBA), Accounting and Finance
Southern Methodist University
Bachelor of Arts (BA), Economics
Vegas.com 2007 - Present
Vegas.com 2006 - 2008
Vegas.com 2005 - 2006
Vegas.com November 2004 - 2005
Vegas.com May 2004 - October 2004
Your Vitamins Inc 2001 - 2004
Providian Financial 2001 - 2002
Verizon 2000 - 2001
Superpawn August 1998 - April 2000
Skills
Payments, Troubleshooting, E-commerce, Fraud, Customer Service, Call Center, Risk Management, Vendor Management, E-payments, Credit Cards, Call Centers, Business Strategy, Analytics, Chargebacks, Contract Negotiation, Financial Risk, Fraud Detection, Networking
Education
College of Southern Nevada 2002 — 2004
AA, Accounting
Baylor Scott & White Health May 2009 - Present
American Association of Physician Liaisons June 2014 - Present
Gresham Enterprise Storage March 2009 - April 2009
IBM 1996 - February 2009
UNILEVER June 1995 - August 1995
Providian Financial June 1992 - August 1994
Skills
Competitive Analysis, Business Development, Marketing Strategy, Marketing, Management, Market Research, Leadership, Healthcare, Strategic Planning, Social Media Marketing, Marketing Management, Healthcare Information..., Sales Enablement, Sales, Brand Development, Thought Leadership, Physician Relations, Market Planning, Analysis, CRM, Idea Generation, Public Speaking, Business Strategy, Account Management, Program Management, Hospitals, Data Analysis, Marketing Communications, Sales Operations, Integrated Marketing, Healthcare Management, Process Improvement, Internal Communications, Salesforce.com, Strategic Partnerships, Business Planning, B2B Marketing, Coaching, Advertising, Teamwork, Healthcare Consulting, Healthcare Industry, Physician Network..., Physician Alignment
Education
The University of Texas at Austin - The Red McCombs School of Business 1994 — 1996
MBA
University of California, Berkeley - Walter A. Haas School of Business 1989 — 1991
BS
Diablo Valley College 1987 — 1989
AA
Allergy & Asthma Medical Group January 2015 - Present
threesisters October 2011 - Present
Providian Financial November 1997 - November 1998
Kent H. Landsberg January 1988 - October 1997
Skills
Customer Relations, Customer Service, Problem Solving, Team Building, Sales Management, Marketing Strategy, New Business Development, Account Management, Strategic Planning, Key Account Management, Inventory Management, Purchasing, Marketing, Operations Management, Accounting, Billing Systems, Accounts Payable, Accounts Receivable, Forecasting, Training, Time Management, Process Improvement, Management, Team Leadership, Leadership, B2B, Sales
Education
Chabot College 1984 — 1987
AA Degree, Business Administration
San Lorenzo 1979 — 1984
High School Diploma, Business
Symantec June 2013 - Present
Symantec February 2010 - May 2013
JPMorgan Chase September 2008 - December 2009
Washington Mutual Card Services October 2005 - September 2008
Providian Financial May 1994 - October 2005
Skills
Architecture, IVR, System Deployment, Routing, Networking, Engineering, Systems Analysis, CRM, SaaS, IT Service Management, Vendor Management, Strategy, Software Development, IT Operations, Data Center, IT Strategy, Program Management, Telecommunications, Integration, Management, SDLC, Outsourcing, Business Intelligence, Enterprise Architecture
Education
Staffordshire University 1989 — 1990
De Montfort University 1987 — 1989
Bank of the West June 2014 - Present
Union Bank October 2013 - June 2014
Blackhawk Network May 2012 - October 2013
Silicon Valley Bank August 2011 - May 2012
Union Bank July 2007 - August 2011
Pay by Touch December 2005 - June 2007
Providian Financial March 1999 - December 2005
Skills
Fraud Investigations, Internal Investigations, AML, Bank Secrecy Act, Certified Fraud Examiner, BSA, Investigation, Compliance, OFAC, USA PATRIOT Act, KYC, Certified Anti-Money..., Certified Anti-Money..., Fraud, CAMS, Operational Risk, Loans, Private Investigations, Risk Management, Credit Risk, Enterprise Risk..., Anti Money Laundering, Interrogation, Fraud Detection, Financial Risk, Operational Risk..., FCPA, Corporate Security, Credit Cards, Payments, Sanction, Financial Services, Debit Cards, Risk Analysis, Retail Banking, Credit, Due Diligence, Consumer Lending, Financial Institutions, E-payments, Forensic Accounting, Electronic Payments, Payment Card Processing
Education
Chabot College
Associates of Science, Criminal Justice
Accenture December 2009 - Present
AT&T Labs May 2009 - December 2009
EDS September 2005 - November 2008
CSC January 2004 - September 2005
Providian Financial January 2001 - January 2004
R Systems September 1999 - January 2001
Jeraisy Office Systems w.l.l. February 1996 - December 1998
Eastern Software Systems April 1994 - January 1996
Indian Economic Research Center Ltd., New Delhi, INDIA October 1993 - March 1994
ISCT Information Technology Ltd., New Delhi, INDIA April 1992 - October 1993
Skills
Solution Architecture, Netcool, ITIL, Project Management, IT Service Management, BMC Service Assurance..., Monitoring Services, SDLC, Data Center, Enterprise Architecture, IT Operations, Outsourcing, Software Development, Solaris, Integration, Change Management, System Administration, Operating Systems, Infrastructure, IT Strategy, Information Technology, Systems Management, Disaster Recovery, IT Management, Service Delivery
Education
Delhi University
BS
Las Positas College
Certification Programs
National Institute of Information Technology
PG Hons. Diploma
Accenture July 2011 - Present
Accenture, Banglore April 2004 - July 2011
Providian Financial 2001 - 2004
Skills
Openlink, Endur, Trading Systems, Capability Development, Due Diligence, Solution Development, Trading, Back Office, Commodity Markets, Investment Banking, Credit Derivatives
Education
Coimbatore Institute of Technology 1993 — 1997
B.E., Electronics and Communications Engineering
G&J Seiberlich & Co LLP January 2015 - Present
Pisenti & Brinker LLP January 2014 - December 2014
Providian Financial November 1996 - December 2002
Skills
Microsoft Excel, Microsoft Word, Time Management, Critical Thinking, Teamwork, Microsoft Office, Customer Service, Data Analysis, Public Speaking, Marketing, Leadership, Outlook
Education
Sonoma State University 2012 — 2013
Bachelor of Science (BS), Business Administration, Accounting Concentration
FIDM/Fashion Institute of Design & Merchandising-San Francisco 1993 — 1995
Associate of Arts (AA), Specialized Sales, Merchandising and Marketing Operations
Knowledge Universe July 2015 - Present
Visa January 2006 - July 2015
Pacific Gas and Electric Company (PG&E) July 2001 - January 2006
iMotors March 2000 - August 2001
Providian Financial March 1999 - March 2000
Freelance consultant May 1997 - March 1999
Rep. Sidney Yates January 1993 - April 1997
Lynn Yeakel for U.S. Senate March 1992 - December 1992
U.S. Sen. Harris Wofford July 1991 - March 1992
McGowan for Congress (ME-2) February 1990 - November 1990
Skills
Crisis Communications, Corporate Communications, Public Affairs, Media Relations, Corporate Social..., Spokesperson, Public Relations, Strategic Communications, Speech Writing, Strategy, Policy, Press Releases, Public Speaking, Marketing Communications, Nonprofits
Education
College of the Atlantic 1987 — 1991
BA, Human Ecology
Kepler's Books and Magazines September 2007 - February 2009
Iron Point Solutions January 2007 - June 2007
Providian Financial 1999 - 2002
Barra 1998 - 1999
Kaiser Permanente 1995 - 1998
Skills
Databases, SDLC, Integration, Business Intelligence, Data Warehousing, Linux, System Administration, Computer Forensics, Unix, Oracle, Microsoft SQL Server, Enterprise Software, Servers, Program Management, Process Improvement, .NET, Management, Firefox
Education
College of San Mateo 2012 — 2014
Certificate of Specialization
Seattle Pacific University
BS
GE Oil & Gas April 2015 - Present
GE Oil & Gas August 2012 - April 2015
Chevron Pipe Line May 2011 - August 2012
Project Manager February 2010 - May 2011
FlexTek Resources March 2009 - February 2010
FMC Technologies January 2008 - March 2009
Pro Staff April 2004 - February 2007
AmeriCredit November 2001 - November 2003
Providian Financial October 1999 - November 2001
AAA Auto Glass Co. June 1998 - October 1999
Skills
Call Center, Operations Management, Risk Management, Customer Service, Business Strategy, SharePoint, SAP, MS Office Suite, Project Management, Project Coordination, MS Publisher, Call Centers, Leadership, Management, Microsoft Office, Project Planning, Software Documentation, Strategy, Team Leadership, Training, Human Resources
Education
Dallas Baptist University 2011 — 2016
MBA, Project Management
The George Washington University - School of Business 2008 — 2009
Project Management, Continuing Education
Dallas Baptist University 2003 — 2007
BBS, Management & Finance
New Penn Financial May 2015 - Present
Gateway Bank November 2011 - Present
Pinnacle Capital Mortgage Corp July 2010 - April 2011
Wells Fargo Home Mortgage March 2009 - January 2010
E-LOAN April 2004 - December 2008
Providian Financial May 1994 - October 2003
Skills
Customer Relations, Customer Satisfaction, Telemarketing, Telephone Skills, Microsoft Word, Project Management, Quality Assurance, Internal Audit, Sales, Personal Banking, Mortgage Servicing, Mortgage Banking, Call Quality, Lotus Notes, Interpersonal Skills, Interpersonal..., Management, Operations, Banking, Credit, Strategy, Credit Analysis, Risk Management, Loans, Customer Service, Financial Services, Mortgage Lending
Education
College of San Mateo 1988 — 1989
South San Francisco High School
CMG Financial March 2014 - Present
Pinnacle Capital Mortgage Corp August 2010 - January 2014
Irwin Financial Corporation January 2003 - January 2009
E-LOAN January 1999 - January 2003
Providian Financial January 1995 - January 1999
Skills
Loans, Mortgage Lending, Finance
Education
College of the Canyons
General Education StudiesAccounting Studies and Personal Computer Studies
Pierce Atwood LLP August 2011 - Present
Schnader Harrison Segal & Lewis LLP 2002 - 2011
Montgomery, McCracken, Walker & Rhoads, LLP 2000 - 2002
American Institute for Chartered Property Casualty Underwriters & Insurance Institute of America 1996 - 2000
Providian Financial 1995 - 1996
Aetna 1994 - 1995
The Hartford 1988 - 1994
Colleges & Universities 1982 - 1988
Skills
Legal Marketing, Marketing Communications, Business Development, Strategic Partnerships, Marketing Strategy, Selling Skills, Cross Selling, SPIN Selling, Value Based Selling, Social Media Marketing, Digital Marketing, Email Marketing, Online Marketing, Direct Marketing, Sales Management, Sales Operations, Sales Presentations, Client Development, Client Relations Skills, Manage Client..., Risk Management, Market Risk, Insurance, Property & Casualty..., Academia, Mobile Marketing, Mobile Advertising, Higher Education, Professional Services, Proposal Writing, Speech Writing, ROI Optimization, ROI Strategies, Increasing ROI, Delivering ROI, Intellectual Property, Licensing, Budgets
Education
American Institute for Chartered Property Casualty Underwriters
CPCU
University of Iowa
Dissertation Proposed & Approved
University of Iowa
ABD
University of Iowa
M.A.
City University of New York-Brooklyn College
B.A.
SquareTrade May 2015 - Present
Square Trade September 2012 - Present
Washington Mutual Card Services July 2006 - February 2009
Providian Financial November 2001 - July 2006
Providian Financial June 2001 - November 2001
Providian Financial October 1999 - June 2001
Providian Financial June 1997 - October 1999
Skills
Excel, Proposal Writing, Creative Writing, Analytics, Project Management, Staff Development, Training, Customer Satisfaction, Vendor Management, Direct Marketing, Program Management, Leadership, Process Improvement, Business Analysis, Finance, Microsoft Excel, Business Process..., Marketing, Project Planning, Call Centers, Customer Service, Strategy, Management, Email Marketing, Salesforce.com, Quality Assurance, Strategic Planning, Risk Management, Business Strategy, Financial Services, Campaign Management, Business Process, Customer Acquisition, E-commerce, Customer Retention, Visio, Customer Experience, Analysis, Time Management, Sales, CRM, Data Analysis, Product Management
Education
City College of San Francisco
In Progress
City College of San Francisco
NovaBuzz Technologies July 2012 - Present
SalesFocus Solutions September 2007 - December 2009
Verus Technology August 2006 - July 2007
County of Marin IST February 2005 - June 2006
Custom Computer Services August 2003 - June 2006
Attest Systems March 2001 - May 2003
Providian Financial February 1999 - February 2001
Cornucopia 1989 - 1991
Skills
Software Development, Data Analysis, Server Administration, Testing, Technical Services, Microsoft SQL Server, SQL, Databases, Java, HTML, Windows, Cloud Computing
Education
College of Marin 1984 — 1990
AS, Computer Information Systems
GTxcel January 2014 - Present
Pinnacle Technical Resources September 2013 - Present
AT&T May 2000 - April 2012
AT&T May 2000 - April 2012
Providian Financial June 1999 - May 2000
Skills
Windows, Teaching, Microsoft Excel, Microsoft Word, Research, Microsoft Office, Customer Service, High Organizational..., Active listening skills, Conflict Resolution, Energetic work attitude, Adaptive team player, Telephone inquiries, Telecommunications..., Customer Satisfaction, Call Centers, Negotiation, Project Planning
Education
Colorado Technical University 2010 — 2014
still attending, Business Administration and Management, General
El Cerrito High 1992 — 1996
Diploma, General Education
Moonstruck Chocolate Co. October 2008 - Present
Miette Confiserie & Patisserie January 2008 - July 2008
Recchiuti Confections September 2004 - March 2008
Noe Valley Bakery August 2002 - September 2004
Providian Financial July 1995 - August 2002
Skills
Customer Service, Customer Retention, Long-term Customer..., Team Management, Team Leadership, Staff Development, Sales, Hiring, Budgets, Curriculum Design, Microsoft Office, Outlook, Photoshop, Teaching, Strategic Planning, Chocolate, Baking, Employee Training, Training
Education
City College of San Francisco 1997 — 2000
Associate of Arts (A.A.), Photography
Fashion Institute of Design & Merchandising 1989 — 1991
Associate of Arts (A.A.), Design and Visual Communications, General
LOCZIdesign.com 2004 - Present
Green Building Exchange 2004 - 2006
Holly K Kopman, Interior Design 2005 - 2005
Gensler 2005 - 2005
Hewlett-Packard 2000 - 2004
Providian Financial 1997 - 2000
Learnix Limited 1995 - 1997
Savage Jazz 1991 - 1992
Skills
Green, Project Management, Green Building, Sustainability, Space-planning, LEED, Energy Efficiency, Sustainable Design, Project Coordination, Program Management
Education
UC Berkeley, Ext 2004 — 2008
Interior Architecture & Design
University of California, Berkeley 1991 — 1995
Liberal Arts, History, Drama and Dramatics/Theatre Arts, General
Oxford University 1990 — 1990
European History, Political Science
Eastern Washington University 1989 — 1989
Political Science and Government
Asurion February 2014 - Present
T-Mobile April 2006 - June 2012
Citi January 2004 - April 2006
Providian Financial 2000 - 2004
Skills
Call Center, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Leadership, Management, Mobile Devices, Operations Management, Performance Management, Process Improvement, Sales, Strategic Partnerships, Team Building, Team Leadership, Telecommunications, Training, Wireless
Education
DeVry University-Texas
Schneider Electric June 2013 - Present
Volt October 2011 - June 2013
Verizon Business May 2008 - July 2009
Computer Sciences Corporation November 2007 - May 2008
Computer Sciences Corporation November 2003 - November 2007
Providian Financial June 2001 - November 2003
Pilot Network Services, Inc. August 2000 - April 2001
Skills
78 NWPM, Disaster Recovery, System Administration, Servers, Data Center, Technical Support, Vendor Management, Troubleshooting, IT Service Management, VoIP, Networking, Unix, Software Documentation, Management
Education
Diablo Valley College 2010 — 2011
Heald Institute of Technology 1997 — 1999
Associates Degree, Computer Technology
Chase January 2012 - Present
PNC Bank January 2010 - December 2011
Fremont Bank April 2009 - November 2009
Kidango October 2008 - December 2008
Wachovia October 2003 - October 2008
Providian Financial September 2000 - October 2003
Old Navy October 1999 - September 2000
East Palo Alto Police Department May 1998 - September 1998
Skills
Mortgage Lending, Refinance, Loans, FHA, Real Estate, Underwriting, VA loans, New Home Purchase, Banking, Customer Service, FHA financing, Leadership, Mortgage Banking, Sales, VA Loans
Education
California State University 2004 — 2008
Bachelor of Arts, Mass Communication
Chabot College 2002 — 2003
Associate of Arts, General Education
4thDimension August 2003 - Present
Universal Pictures January 2003 - August 2003
Artisan Entertainment 2002 - 2003
Herbalife 2001 - 2001
Foote, Cone & Belding 2000 - 2000
Vivendi Havas 1998 - 2000
Wolverine Trading LLC 1997 - 1999
Eastman Kodak 1995 - 1997
Compass Lexecon 1994 - 1995
Providian Financial 1993 - 1994
Skills
Entrepreneurship, Strategic Planning, Start-ups, Cross-functional Team..., Microsoft Office, Product Management, Marketing Strategy, Marketing, Competitive Analysis, Business Strategy, Business Development, Project Management, Venture Capital, Business Analysis, Team Building
Education
The University of Michigan 1989 — 1993
Bachelor of Arts (B.A.), Mathematical Economics
Yonsei University 1992 — 1992
School of International Studies, Asian Studies, Work/Study Internship UNESCO
Goethe Institut Freiburg 1991 — 1992
BA 4 Credits, German Studies, Language
Ewha Womans University 1989 — 1990
Seoul, Korea, Co-Ed Study Abroad, 8 Humanities credits, School of Foreign Affairs
Maquette Design June 2005 - Present
ChangeCast September 2009 - December 2012
Providian Financial 2000 - 2004
Women.com 1996 - 2000
Bertelsmann 1993 - 1996
Skills
Entrepreneurship
Education
Columbia University - Columbia Business School 1991 — 1993
MBA, Marketing
Tufts University 1982 — 1986
BA, Economics
Pitts Real Estate April 2008 - Present
Pitts Real Estate 2008 - 2011
Alterra Home Loans February 2010 - March 2010
Pitts Real Estate 2009 - 2010
Providian Financial 1994 - 2001
Education
City College of San Francisco 1971 — 1972
Cubic Transportation Systems, Inc. July 2011 - Present
Bank of the West March 2011 - May 2011
JP Morgan Chase (Formerly Washington Mutual) September 2008 - December 2009
Washington Mutual Credit card Services (Formerly Providian Financial) [Change Company June 2005 - September 2008
Providian Financial September 1998 - June 2005
Citi September 1992 - August 1998
Skills
Accounting, Analysis, Account Reconciliation, General Ledger, Bank Reconciliation, GAAP, Team Management, Banking, Financial Analysis, Credit Cards, Credit, Accounts Receivable, Payments, PeopleSoft, Accounts Payable, Journal Entries
Education
Diablo Valley College
Certificate Of Achievement- General Accounting
Institute of Technology
BS,Chemistry
La Playa Consulting January 2005 - Present
Providian Financial 1996 - 2004
Providian Financial 1990 - 1996
Providian Financial 1989 - 1990
ARC Systems 1986 - 1988
Duquesne University 1970 - 1973
Skills
Product Development, Strategic Planning, Online Marketing, Marketing Strategy, Email Marketing, Social Media, Social Media Marketing, Copywriting, Social Networking, Digital Marketing, Marketing Communications, Blogging, Online Advertising, Product Management, CRM, Start-ups, Operations Management, Vendor Relations, Marketing Management, Microsoft Office, Adobe Creative Suite, Music, Music Production, Music Industry, Not for Profit, Video Production, Video Games, Videography, Photography, Photoshop, Digital Photography, Editing, Higher Education, Violin, Guitar, Creative Writing, Sales, SEO
Education
Duquesne University 1971 — 1971
PhD, English
Columbia University in the City of New York 1967 — 1969
BA, English, Philosophy
Hotchkiss Law Office, PLLC January 2015 - Present
Burke & Hotchkiss, PLLC January 2007 - December 2014
Burke & Hotchkiss, PLLC January 2007 - December 2014
Daschbach, Kelly, Cooper & Hotchkiss July 1995 - December 2006
Providian Financial 1986 - 2005
Law Office of Darrell Hotchkiss September 1988 - June 1996
Gardner Law Office November 1978 - September 1988
US House of Representatives September 1972 - January 1975
Skills
Strategic Planning, Commercial Real Estate, Real Estate, Management, Trusts, Real Estate Development, Land Use, Finance, Zoning, Financial Analysis
Education
Georgetown University Law Center 1974 — 1978
Doctor of Law (J.D.), Banking and Financial Support Services; Real property development & historic preservation
Dartmouth College 1967 — 1971
Bachelor of Arts (B.A.), Comparative literature - politics, Magna Cum Laude
Automatic Data Processing December 2007 - Present
AT&T Mobility June 2005 - November 2007
Providian Financial September 2002 - May 2005
Skills
Knowledge of SAP,..., Detail oriented and..., Ability to prepare..., Competent in providing..., Bilingual Proficiency, Proficient in Excel,...
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Accounting, 3.27
El Paso Community College 2006 — 2009
Associate of Arts (AA), Business Administration and Management, General
Abundant Life Assembly of God April 2013 - Present
Research In Motion December 2008 - August 2012
Compucom Systems, Inc. 2005 - 2008
Providian Financial February 2000 - March 2004
Amresco August 1998 - January 2000
Computer Sciences Corporation 1997 - 1998
Stream International August 1995 - June 1997
Microsoft January 1995 - August 1995
Wang Laboratories December 1988 - April 1994
Skills
Blackberry Enterprise..., Blackberry, Active Directory, Help Desk Support, IT Service Management, Troubleshooting, Servers, Computer Hardware, Service Desk, Incident Management, Service Delivery, Windows Server, VoIP, TCP/IP, Networking, Switches, System Administration, Technical Support, Software Installation, VMware, Operating Systems, DNS, Laptops, BMC Remedy, Microsoft Exchange, VPN, DHCP, Cisco Technologies, Hardware, Routers, Call Centers, System Deployment, Network Administration, IT Operations, XP, Wireless Networking
Education
Dallas County Community College 1990 — 1991
American Trades Institute 1987 — 1988
Diploma, Computerized Business Admin
RingCentral December 2014 - Present
RealBrightMedia.com October 2011 - Present
iFoxtail.com November 2009 - November 2011
Omniuse.com November 2008 - October 2009
Omniuse.com March 2008 - October 2008
Credit.com October 2003 - October 2008
Search Engine Management December 2003 - March 2008
Credit.com Inc October 2003 - November 2007
Credit.com October 2003 - July 2006
Providian Financial February 2001 - October 2002
Skills
Business Development, Online Marketing, Affiliate Marketing, Start-ups, New Business Development, Strategic Partnerships, Business Strategy, Sales, SEM, Advertising, Email Marketing, Management, Strategy, Training, Lead Generation, Marketing, Program Management, PPC, SaaS, Product Development, Leadership
Education
City College of San Francisco 1994 — 1996
Health Education, Real Estate, Business & Financial Planning
City College of San Francisco
Kohls Contact Center July 2015 - Present
Chase Paymentech September 2014 - July 2015
New Life Fellowship January 2010 - June 2014
Oak Cliff Bible Fellowship Church October 2009 - January 2011
These Are They Community Church January 2007 - April 2010
Saxon Mortgage January 2008 - June 2008
Friendship-West Baptist Church January 2003 - January 2007
AT&T Wireless September 2001 - January 2003
Providian Financial November 1999 - August 2001
Mobil Comm 1997 - 1999
Skills
Public Speaking, Community Outreach, Leadership Development, Non-profits, Coaching, Teaching, Preaching, Project Management, Marketing Communications, Nonprofits, Fundraising, Volunteer Management, Pastoral Counseling, Customer Service, Event Planning, Microsoft Office, Budgets, Entrepreneurship, Social Media, Team Building, Staff Development, Microsoft Word, Recruiting, Program Management, Theology, Religion, Management, Event Management, Program Development, Leadership, Pastoral Care, Strategic Planning, Biblical Studies, Training, Discipleship, Conflict Resolution, Psychotherapy, Microsoft Excel, Social Media Marketing, Team Leadership, Missions, Spiritual Direction, Church Events, Expository Preaching, Biblical Teaching, Pastoring, Church Growth, Administration, Church Administration
Education
Dallas Theological Seminary 2011 — 2015
Masters, Masters of Christian Leadership
Dallas Christian College 2001 — 2005
BS, Ministry and Leadership
David W Carter High School 1979 — 1983
St Anthony
Truett Theological Seminary
Masters, Masters of Divinity
Galliant Group Inc (dba Saverhood) December 2009 - March 2011
Washington Mutual Card Services (JPMorgan Chase) August 2003 - January 2009
Providian Financial June 2000 - August 2003
Providian Financial August 1998 - June 2000
Discover Card Services June 1996 - June 1998
Discover Financial Services March 1994 - May 1996
Screen USA 1988 - 1994
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1995 — 1998
MBA
University of Wisconsin-Milwaukee - Lubar School of Business
Business
Safeway October 2006 - Present
CSC October 2003 - October 2006
Providian Financial September 2000 - October 2003
True Interactive 1999 - September 2000
The Grid Inc. 1996 - 1999
Telegram Tribune 1994 - 1996
Skills
RHCVA - 120-106-026, Virtualization, Unix, Red Hat Linux, Ruby on Rails, CouchDB, Team Leadership, Solaris, AIX, Linux, Data Center, Bash, RedHat, Disaster Recovery, Shell Scripting, System Administration, Apache, Cluster, SAN, High Availability, DNS, Servers, Troubleshooting
Education
Cuesta College 1991 — 1993
Bank of the West March 2010 - March 2012
JP Morgan Chase (Formerly Washington Mutual) June 2007 - January 2009
Washington Mutual January 2003 - June 2007
Providian Financial July 2001 - July 2002
Providian Financial August 2000 - August 2001
Providian Financial February 1997 - August 2000
Providian Financial January 1996 - January 1997
Providian Financial January 1994 - January 1997
World Saving and Loans January 1991 - January 1994
Emporium Capwell March 1985 - January 1991
Education
College of Alameda
Accounting
Central Christian Church 2010 - Present
Varian Medical Systems 2002 - 2009
Providian Financial 2000 - 2002
Collagen Corporation 1996 - 1999
Education
Penn Foster Career School 2009 — 2010
Certificate, Medical Billing & Coding
Chabot College 1998 — 1999
Marketing
Woodbridge Sr High School 1977 — 1980
General
Walgren Enterprises LLC Student Success Manager - Training DepartmentEnlightened Wealth InstituteAugust 2005 - September 2009
Edgewood Park Retirement Apartments January 2002 - October 2003
Providian Financial 1999 - 2000
Spokane Falls Community College January 1992 - June 1992
Jonas Aviation February 1977 - September 1978
Bushidokan, Self-Defense Inc. September 1965 - October 1976
Skills
Marketing, Customer Service, Coaching, Team Building, SEO, Social Networking, Technical Writing, Training, Blogging, Public Speaking, Facebook, WordPress, Social Media Marketing, Entrepreneurship, Sales, Social Media, Start-ups, Management
Education
Eastern Washington University 1992 — 1996
BA, Government pre-law emphasis, Psychology
Spokane Falls Community College 1990 — 1992
AA, Psychology, Computer Science, Art
Verizon November 2003 - Present
Providian Financial 1998 - 2001
Dr. Fred Slater, O.D. 1989 - 1998
Skills
Telecommunications, Call Center, Customer Satisfaction, Team Leadership, Process Improvement, Billing Systems, PeopleSoft, Leadership, Accounting, Team Building, Project Management, Cellular Communications, Wireless, Teamwork, Presentations, Data Analysis, Bookkeeping, Account Reconciliation, Acquisition Integration, Fraud, Staffing Development, Public Speaking, Treasury Operations, Escheatment, Sarbanes-Oxley, Banking, Document Processing, Call Centers, Customer Retention, Customer Experience, Sales Operations, Business Analysis, Analysis, Access, Finance Transformation, Process Flow..., Cross-functional Team..., Business Process..., Sarbanes-Oxley Act, Outsourcing, Program Management, Visio
Education
De Anza College
oak grove
Gagnon Securities LLC February 2015 - July 2015
State Street January 2014 - July 2014
J.P. Morgan Chase August 2013 - November 2013
J.P. Morgan Chase February 2012 - December 2012
Merrill Lynch May 2010 - December 2010
Morgan Stanley November 2008 - May 2009
National Financial - Fidelity Investments January 2004 - September 2008
Contract Staffing Firms September 2002 - November 2003
Providian Financial June 1996 - July 2002
Skills
Mutual Funds, Securities, Finance, Fixed Income, Financial Services, Banking, Investments, Analysis, Wealth Management, Investment Banking, Trading, Account Maintenance, Back Office, Funding, Settlement, Financial Risk, Hedge Funds, Shares, Employee Benefits, Microsoft Excel, Microsoft Office, Fixed Income -..., International Trade..., Mutual Funds -..., Mutual Fund..., Financial Advisory and..., USD Wire Payments and..., Non-ACAT Mutual Fund..., P&S Trade Confirmation, CDSC Processing for..., ACAT Processing and..., DST & Advisor Central, Hedge Fund Operations, AML / KYC Entity..., Hedge Fund Documentation
Education
Rowan University 1976 — 1978
Bachelors, Communications
County College of Morris 1974 — 1976
Associates, Liberal Arts
Cloud Sherpas January 2015 - Present
OptionsXpress March 2004 - January 2015
Edward Jones January 2002 - March 2004
Providian Financial December 2000 - December 2001
Excell Agent Services August 1999 - November 2001
Global Research & Recovery August 1997 - August 1999
Skills
Data Science, Strategy, Problem Solving, Problem Identification, Salesforce.com..., Salesforce.com..., Machine Learning, Leadership, Marketing Strategy, Start-ups, Risk Management, Forecasting, Fundraising, Management, Staff Development, Marketing, Options, Finance, Social Media, Strategic Thinking, Leadership Development, Business Development, Building Relationships, Customer Service, Financial Analysis, Equities, Human Resources, Strategic Financial..., Derivatives, Budgets, Non-profit Boards, Financial Modeling, Financial Markets, Series 7, Problem Management, Project Management, CRM, Consulting, Analytics, SaaS, Business Analysis, Salesforce.com, Business Intelligence, Cloud Computing, Change Management, Program Management
Education
Northwestern University 2014 — 2015
Master of Science (MS), Predictive Analytics
The Johns Hopkins University 2014 — 2015
Specialization Certificate, Data Science
Udacity 2014 — 2015
Data Analyst Nanodegree, Data Scieence
DePaul University
Project Management
Eastern Oregon University
Bachelor of Science (B.S.), Marketing & International Business
FICO August 2012 - Present
Adeptra February 2011 - August 2012
Pegasystems Inc. June 2010 - February 2011
Chordiant Software January 2010 - June 2010
Chordiant Software January 2005 - January 2010
Providian Financial June 2000 - January 2005
Providian Financial October 1998 - June 2000
Skills
Scrum, Agile Methodologies, Enterprise Software, Agile Project Management, Product Management, Software Project..., Business Analysis, Requirements Gathering, SaaS, SOA, Cloud Computing, Requirements Analysis, Business Intelligence, SDLC, Software Development, Business Process, Integration, Fraud, Credit Cards, Management, Java Enterprise Edition
Education
Clemson University 1993 — 1998
BS, Accounting
Spa-Plus B.V. March 2008 - Present
Nexxo Financial March 2004 - June 2012
Providian Financial March 1999 - December 2003
Fritz Companies October 1998 - February 1999
Barclays Global Investors July 1997 - September 1998
Synergetics 1995 - 1997
Skills
Process Improvement, Risk Management, Project Management, Strategy, Start-ups, Management, Analysis, Business Analysis, Business Process..., Business Strategy, Program Management, Strategic Planning, Financial Services, Leadership
Education
CIMBA 1994 — 1995
MBA, International Business
Tilburg University 1989 — 1993
Drs., Business Administration, Finance
Kelly Services August 2003 - March 2004
Florin Road Nissan/KIA August 2002 - June 2003
Providian Financial June 2001 - July 2002
Education
Baker Online 2005 — 2009
Bachelors, Business
Evergreen Valley College 1996 — 2000
none, Engineering
San Jose City College 1996 — 2000
None, Engineering
Cisco June 2015 - Present
Volkswagen of America, Inc August 2013 - April 2015
Ally Financial Inc. September 2012 - June 2013
Comerica Bank April 2011 - September 2012
JP Morgan Chase August 2010 - April 2011
American Electric Power June 2007 - July 2010
Capital One Auto Finance June 2004 - June 2007
National Customer Engineering September 2003 - June 2004
Electronic Data Systems June 2002 - January 2003
Providian Financial January 2000 - March 2002
Skills
Credit Cards, Banking, PMP, Six Sigma, Loans, Project Portfolio..., Power Generation, Program Management, Process Improvement, Vendor Management, PMO, SDLC, Leadership, Integration, Project Delivery, Process Engineering, Business Process, Risk Management, Project Management, SharePoint, IT Service Management, Business Analysis, Analysis, Business Process..., Information Technology, MS Project, Software Development, CMMI, IT Management, Project Planning, ERP, Governance, Change Management, Management, Testing, Resource Management, Requirements Gathering, Software Project..., Visio, Data Center, IT Strategy, Requirements Analysis
Education
The George Washington University - School of Business 2006 — 2007
MPMP
Columbia College 1993 — 2007
Bachelor’s Degree
Six Sigma US 2005 — 2005
Certified Six Sigma Black Belt
University of California, Berkeley 2001 — 2002
PMP
Naval Leadership Institute 1993 — 1997
CQM
The George Washington University
Master’s Degree
Robert Half - Capital Senior Living October 2014 - April 2015
Adecco – Contractor Associa October 2013 - January 2014
Staff Mark - Contractor Bank of America November 2011 - July 2013
Spherion – Contractor Broadbridge Coppel April 2011 - November 2011
Spherion- Safety Kleen March 2010 - June 2010
Spherion- Safety Kleen March 2010 - June 2010
State Farm Insurance December 2004 - January 2010
State Farm Insurance December 2004 - January 2010
Providian Financial January 2000 - June 2004
Skills
Access, Training, Outlook, Microsoft Word, PowerPoint, Leadership, Data Entry, Management, Customer Service, Team Building, PeopleSoft, Microsoft Excel, Sales, Marketing, Microsoft Office, Invoicing, SAP, S400, Accounts Payable, SQL, Business Analysis, oraccle 11g
Education
Dallas Baptist University 2005 — 2007
Bachelor, Finance
Tarrant County college 1999 — 2003
Associates, Applied Science
Novartis February 2015 - Present
Novartis November 2012 - February 2015
Alcon, a Novartis company June 2011 - November 2012
Alcon February 2008 - June 2011
WaMu October 2005 - February 2008
Washington Mutual September 2004 - September 2005
Providian Financial 2001 - September 2004
Providian Financial 1998 - 2001
First Deposit, A Capital Holding Co. 1994 - 1998
Nordstrom February 1987 - June 1994
Skills
MBCP, CRISC, MBCI, Solution Design, Risk Assessment, Emergency Management, Life Safety, Event Management, Business Continuity, Risk Mitigation, SOX, Risk, Disaster Recovery, Program Management, Vendor Management, ITIL, Security, Compliance, SDLC, Incident Management, Risk Management, Process Improvement, Governance, Sarbanes-Oxley Act, Financial Risk, Software Documentation, Project Portfolio..., Project Planning, Cross-functional Team..., Business Analysis, Quality Assurance, Information Technology, IT Management, Outsourcing, Project Management, Analysis, IT Strategy, Solution Architecture, Strategy, Business Process..., Information Security, Integration, Enterprise Software, Visio, Change Management, Management, IT Service Management, Business Intelligence, Data Center, PMP
Education
Colorado Technical University 2004 — 2006
BS
Skyline College 1982 — 1986
AA
Bank of the West June 2015 - Present
DeVry University December 2013 - Present
Heald College January 2013 - December 2013
ITT Technical Institute August 2012 - December 2012
Carrington College March 2009 - August 2012
E-LOAN May 2004 - December 2008
The Home Depot September 2002 - May 2004
Providian Financial August 2001 - February 2003
Skills
Recruiting, Employee Training, Training, Human Resources, Performance Management, Employee Relations, Talent Acquisition, HRIS, Benefits Administration, Interviews, Customer Service, Employee Benefits, Talent Management, Employee Engagement, Coaching, Leadership Development, Outlook, Team Building, Microsoft Office, Onboarding, New Hire Orientations, Program Management
Education
DeVry University 2010 — 2015
Bachelor's Degree, Business Administration, Human Resource Management Specialization
Fremont High School
Diploma
General Motors November 2012 - Present
Google November 2010 - November 2012
Microsoft March 2010 - November 2010
Visa Inc. March 2008 - March 2010
Academic Sabbatical September 2006 - March 2008
Washington Mutual Card Services November 2004 - September 2006
Talentforce Strategies, LLC December 2003 - November 2004
Cerus Corporation June 2002 - December 2003
Providian Financial December 1996 - June 2002
State Farm Insurance Companies June 1995 - December 1996
Skills
Talent Management, Talent Acquisition, Succession Planning, Performance Management, Talent Analytics, Organizational..., Employee Engagement, Leadership Development, Change Management, Human Resources, Employee Relations, Onboarding, Workforce Planning, Employee Training, Leadership, Organizational Design, Executive Coaching, Talent Pipelining, Culture Change, Organizational Culture, Career Development, Executive Development, Career Management, 360 Feedback, Management Development, Employee Value..., Assessment, University Relations, Global Mobility, RPO, Diversity Recruitment, Employer Branding, Global Talent..., Employee Surveys, Dynamic Speaker, Meeting Facilitation, High Potential..., High Potential..., Training & Development, Competency Framework..., Competency Assessments, HR Management, Global Human Resources..., Corporate University, Hogan Assessments, Lominger Leadership...
Education
Fielding Graduate University 2006 — 2009
Ph.D., Human and Organization Systems, GPA: 3.95/4.0
Fielding Graduate University 2003 — 2006
M.A., Organization Development
Illinois State University 1994 — 1996
M.S., Industrial/Organizational Psychology, GPA: 4.0/4.0
Illinois State University 1990 — 1994
B.S., Psychology, GPA: 3.7/4.0
Lincoln Aquatics June 2015 - Present
HPG International 2014 - 2015
Bay Area Property Services October 2011 - March 2014
Renaissance Construction November 2003 - June 2007
Providian Financial October 1996 - October 2005
Skills
Project Management, Management, Executive..., Budgets, Microsoft Office, Human Resources, Business Analysis, Marketing, Microsoft Excel, Customer Service, Public Speaking, Time Management, SDLC, Requirements Gathering, Internal Audit, Financial Services, Business Process, Managing Workflow, Accountability, Financial Accounting, Google Docs, Team Building, Leadership
Education
Diablo Valley College 1994 — 1997
Associate's Degree, Business Administration and Management, General
Emagined Security May 2006 - Present
FastFind.com March 2004 - February 2006
Providian Financial August 2002 - February 2004
GetSmart.com August 1998 - July 2002
NetAdvantage Corp. August 1997 - August 1998
Shangri-La Hotel January 1995 - April 1997
United States Navy September 1973 - November 1993
Skills
Security, Enterprise Architecture, Team Building, Program Development, Program Management, Information Security, Computer Security, PCI DSS, Risk Management, Information Security..., Network Security, Enterprise Software, Vulnerability Assessment, Vendor Management, Outsourcing, IT Service Management, Enterprise Risk..., Application Security, Governance, Leadership, Integration, Penetration Testing, Analysis, ISO 27001, Data Center, Strategy, Data Security, Business Analysis, Recruiting, Computer Forensics, Security Management, Risk Assessment, SDLC, IT Management, IT Operations, Mentoring, Data Privacy, Security Audits, Strategic Planning, Account Management, IT Strategy, Operations Management, Project Management, Change Management, Business Continuity, Training, Intrusion Detection, Identity Management, Information Technology, ITIL
Education
Cornell University 1972 — 1973
None
Indiana University Bloomington 1969 — 1972
BA
SimplexGrinnell April 2015 - Present
Certent, Inc. January 2014 - March 2015
IMS Health Payer Solutions January 2012 - June 2013
Capital City Solar October 2011 - January 2012
Lifetime Solar January 2011 - June 2011
California Energy Systems October 2009 - December 2010
Sears Home Improvement Products April 2005 - October 2009
ADT Security Services April 2004 - March 2005
Providian Financial October 1999 - February 2004
Genentech September 1997 - September 1999
Skills
Account Management, Pricing, Advertising, Customer Satisfaction, Customer Relations, Customer Service, Strategic Planning, Process Improvement, Negotiation, Team Building, Problem Solving, Business Analysis, Change Management, Excel, Microsoft Office, Sales Management, Word, Planning, Analysis, Access, PowerPoint, Outlook, Documentation, B2B, Salesforce.com, Pivotal Tracker, Sagent, Data Modeling, Basic SQL, Enterprise Architecture, Software Project..., MS SQL Server Studio, Microsoft Excel, Microsoft Word, Project Planning, SQL Server Management..., Junior SQL Developer, Project Management, Management, Quality Assurance, Integration, SDLC, CRM, Leadership, Training, Sales
Education
De La Salle University 1982 — 1985
College, Marketing Management
Lourdes School 1978 — 1982
High School
Disabled/Retired March 2013 - Present
Morgan Consulting Resources August 2000 - March 2001
Providian Financial August 1999 - August 2000
Enron/Bentley July 1998 - February 1999
Skills
Craft, Poetry, Creative Writing, Books, Research, Recruiting, Interviews, Novels, Proofreading, Short Stories, Memoir, Editing, Creative Writer, Fiction, Writing, Microsoft Office, Customer Service, Public Speaking
Education
Diablo Valley College 1976 — 1977
NA Sales Representative and customer service repHilton Reservations Worldwide2005 - 2007
Providian Financial 2000 - 2004
The Associates/CitiGroup 1999 - 2003
Hotels.com March 1998 - October 2000
Cendant Travel 1997 - 2000
Teleservice Resources 1994 - 1997
Aegis 1993 - 1997
National Data Corporation 1991 - 1993
Skills
Bookkeeping, Accounting, Payroll, Customer Service, Income Tax, Tax Preparation, Tax Returns, Teamwork, Access, Time Management, Data Entry, Invoicing, QuickBooks, Financial Reporting, Financial Accounting, Tax, Auditing, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Management Accounting, Finance, Outlook, Travel Agent, Sabre, Citrix Metaframe, Go-To-Meeting, OneNote
Education
Florida Institute of Technology 2010 — 2011
Brookhaven Community College
Accounting
Richland College
Microsoft office specialist
Roller Die + Forming 2002 - Present
Coopers & Lybrand 1999 - 2000
Ernst & Young 1998 - 2000
Providian Financial 1989 - 1994
Skills
Business Planning, Lean Manufacturing, Leadership, Manufacturing, Negotiation, New Business Development, Operations Management, Process Improvement, Sales Management, Product Development, Entrepreneurship, Contract Negotiation, Inventory Management, Marketing, Strategic Planning, Strategy, Business Strategy
Education
Harvard Business School 2006 — 2013
Certification, YPO Program
Webster University 1992 — 1994
MA, Finance
Webster University 1990 — 1992
MBA, Buisness
Cumberland College 1984 — 1990
Bachelor of Business Administration (BBA), Accounting and Finance
Potomac High School 1980 — 1984
HP December 2008 - July 2015
EDS, an HP Company August 2008 - December 2008
Electronic Data Systems August 2005 - August 2008
Computer Sciences Corporation October 2003 - August 2005
Providian Financial May 1990 - October 2003
Skills
Windows Server, Cloud Computing, SAN, Virtualization, VMware, Hyper-V, Microsoft Cluster, Storage, iSCSI, High Availability, Disaster Recovery, Team Leadership, HP Server Hardware, ITIL, Data Center, IT Service Management, Firewalls, Enterprise Architecture, IT Management, Active Directory, System Deployment, VPN, IT Operations, Unix, DNS, DHCP, WSUS, Servers
Education
Diablo Valley College
Electrical Engineering Technician
Pacific Gas and Electric Company December 2011 - Present
Syniverse Technologies July 2006 - November 2011
VERISIGN 2006 - 2009
Wells Fargo Bank April 2004 - June 2006
Providian Financial July 1999 - March 2004
Skills
Data Warehousing, Unix, Data Modeling, Performance Tuning, Solaris, Software Development, Databases, Data Migration, AIX, Oracle, Requirements Analysis, Enterprise Architecture, Business Analysis
Education
Thapar Institute of Engineering and Technology 1989 — 1992
MCA, Computer Science
Delhi University 1986 — 1989
Bachelor's in Computer Science, Computer Science
TMX Logistics / Tatung Mexico June 2015 - Present
Land Air Express June 2014 - Present
FFE Transportation Services August 2006 - Present
Providian Financial December 2001 - September 2003
Skills
LTL, Transportation, Truckload, Trucking, 3PL, Container, Freight, Shipping, Transportation..., Freight Forwarding, Logistics
Education
El Paso Community College 1996 — 1999
CBRE January 2015 - Present
CBRE March 2007 - January 2015
Harley Ellis Devereaux September 2003 - February 2007
Providian Financial July 1999 - June 2003
Computerized Facility Integration (CFI) June 1996 - July 1999
Skills
Facilities Management, Contract Management, Construction Management, LEED, Space-planning, Construction, Submittals, Sustainability, Budgets, Value Engineering, Strategic Planning, Pre-construction, Contract Negotiation, MS Project, Project Management, Project Planning, Management, Process Improvement, LEED AP
Education
The University of Texas at Dallas - School of Management 2010 — 2011
Certificate, Project Management
University of Phoenix 2000 — 2002
Master's, Business Administration
Ferris State University 1993 — 1996
Bachelor of Science, Facility Management
Ferris State University 1993 — 1996
Bachelor of Science, Construction Management
Ferris State University 1991 — 1993
Associate of Applied Science, Architectural Technology
SugarCRM 2014 - Present
21Tech 2010 - 2013
Model N 2009 - 2010
Exact Software 2007 - 2009
Escend Technologies 2001 - 2006
Breakaway Solutions 1998 - 2001
Providian Financial 1996 - 1997
Andersen Consulting (Accenture) 1993 - 1996
Skills
Strategy, Professional Services, Enterprise Software, CRM, SaaS, ERP, Business Intelligence, Product Management, Software Implementation, IT Strategy, Leadership, Software Development, Business Process..., Consulting, Program Management, Cloud Computing, Integration, Marketing, Start-ups, Operations Management, Cross-functional Team..., Business Process..., IT Management, Managed Services, Channel Partners, Business Analysis, Web Applications, Vendor Management, Account Management, Risk Management, Service Delivery, Business Development, Enterprise Content..., Team Leadership, Sales Management, Big Data, Go-to-market Strategy, Business Process, Management
Education
Columbia University in the City of New York
Master's Degree, Technology Management
San Jose State University
Bachelor's Degree, Computer Science
Gap Inc. April 2015 - Present
Ramani Consulting January 2008 - Present
First Place for Youth November 2013 - July 2014
Zerodivide October 2011 - October 2013
Refugees United March 2012 - August 2012
BUILD March 2011 - September 2011
Tipping Point Community February 2010 - March 2011
Upwardly Global May 2003 - December 2007
Providian Financial February 2001 - February 2002
Phoenix Pop Productions March 2000 - December 2000
Skills
Program Management, Strategy, Leadership, Management, Start-ups, Consulting, Project Management, Nonprofits, Strategic Planning, Training
Education
Harvard University Kennedy School of Government 2007 — 2007
PMNO Certification
Columbia University - School of International and Public Affairs 1995 — 1997
MIA
University of California, Berkeley 1989 — 1993
BA
Westmoor High School, Daly City, CA 1985 — 1989
High School Diploma
Wells Fargo Corporate Finance November 2012 - Present
Mellon Capital Management January 2012 - October 2012
Wells Fargo January 2011 - February 2012
Gracenote, Inc. December 2009 - September 2010
EC Wise 2004 - August 2009
Providian Financial 2001 - 2003
Fair Isaac 2000 - 2001
Risk Management Technology 1996 - 2000
Lehman Brothers 1993 - 1996
Chemical Bank 1989 - 1991
Skills
Fixed Income, Capital Markets, Trading, Analysis, Treasury Management, Options, Databases, Swaps, Treasury, Money Market, Foreign Exchange, Business Analysis
Education
Indiana University Bloomington 1979 — 1981
MPA
Denison University 1975 — 1979
BA
Union Bank September 2011 - Present
Assets 4 Auction November 2009 - January 2012
Wells Fargo Bank 2008 - October 2009
Wells Fargo June 2004 - April 2008
Providian Financial 2003 - 2004
GE Capital 2000 - 2003
Harris Bank 1995 - 2000
Skills
Credit Cards, Segmentation, Customer Experience, Strategy, Strategic Partnerships, Analytics, Management, Debit Cards, Marketing, Cross-functional Team..., Outsourcing, Business Strategy, Marketing Strategy, Portfolio Management, Direct Marketing, Product Management, Six Sigma, Product Development, Strategic Planning, Process Improvement, Program Management, Start-ups, Product Marketing, CRM, E-commerce, Leadership, Email Marketing, Relationship Management
Education
Northwestern University - Kellogg School of Management 1994 — 1999
MBA, Marketing and Organizational Behavior
DePaul University 1979 — 1983
B.S., Finance
SolarCity October 2010 - Present
IGT March 2010 - October 2010
IGT April 2007 - March 2010
Wells Fargo April 2005 - April 2007
SonicWALL 2001 - 2005
Providian Financial 2000 - 2001
Axean Group December 1996 - July 1999
Kaiser Permanente 1996 - 1999
Nestle 1994 - 1996
Skills
Technical Leadership, Cloud Computing, Virtualization, VMware Infrastructure, vCenter Server, Exchange 2010/2007/2003, Information Security, Active Directory, Integration, Network Security, Windows Server, IT Service Management, IT Management, Data Center, VMware, VMware ESX, Microsoft Exchange, Security, Unix, Disaster Recovery
Education
University of Southern California 2000 — 2002
Master of Science (M.S.), Electrical and Electronics Engineering
Eastern Michigan University 1987 — 1990
BS, Physics
Support Team Animal Rescue (STAR) July 2009 - Present
Repeater Technologies June 1999 - December 2001
Providian Financial April 1994 - August 1997
Skills
Nonprofits, Strategic Planning, Management, Leadership, SQL, Data Analysis
Education
De Anza College 2007 — 2007
Citigroup VP AnalyticsCitigroup1996 - Present
Citi Group July 1998 - July 2000
Providian Financial 1995 - 1996
Education
Columbia University - Columbia Business School 1993 — 1995
Kaiser Permanente May 2013 - Present
Kaiser Permanente February 2012 - April 2013
Kaiser Permanente April 2009 - February 2012
Washington Mutual October 2005 - March 2009
Providian Financial March 2000 - October 2005
Shell Oil Company 1996 - 2000
Skills
Data Marts, Crystal Reports, Business Objects, Re-engineering, Metrics, DTS, Documentation, Access, Data Mapping, Data Integrity, Gap Analysis, Data Models, End User Training, Project Plans, Requirements Gathering, Conversions, User Acceptance Testing, Business Analysis, Visio, Process Flow, Business Process, Business Requirements, Dashboards, Production Support, SDLC, Systems Analysis, Application Design, GoLive, Data Warehousing, Data Modeling, Process Improvement, Data Conversion, Dashboard, Data Quality, Data Analysis, Ad Hoc Reporting, Functional..., Process Mapping, Business Process..., Efficiencies, Change Control, Prioritization, Deliverables, Performance Metrics, Data Management, Process Engineering, Business Process Mapping, Software Documentation, PMO, Organization &...
Education
Police Officers Standard Training 1999 — 2000
POST Cert, Police Officers Standard Training
Diablo Valley College 1997 — 2000
Alhambra 1994 — 1997
Diploma, General Education
ITT Technical Institute September 2014 - Present
University of Phoenix 2007 - Present
California Pacific Realty 2005 - 2007
Chabot College 2001 - 2007
Providian Financial 1997 - 2001
Skills
Adult Education, Higher Education, Microsoft Office, Teaching, Curriculum Development, Coaching and Development, Title IV, Staff Supervision, Training, Student Affairs, Public Speaking, E-Learning, Career Counseling, Research, Community Outreach, Microsoft Excel, Curriculum Design, Distance Learning, Customer Service, PowerPoint, Leadership Development, Data Analysis, Instructional Design, Coaching, Fundraising, Event Planning, Grant Writing, Microsoft Word, Leadership, Academic Administration, Teamwork, Spanish, Human Resources, Volunteer Management, Recruiting, Team Leadership, Project Management, Change Management, Net Promoter Score, Admissions, Policy, Staff Development, Management, Program Management, Analysis, Enrollment Management, Time Management, Student Recruiting, Resume Writing, Conflict Resolution
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Phoenix 2010 — 2011
Graduate, Human Resources Management and Services
University of Phoenix 2008 — 2009
Masters ED, Adult Education and Training
San Francisco State University, College of Business 2004 — 2006
Bachelor of Science in Business Administration, Corporate Finance
Chabot College 2002 — 2004
Liberal Studies, Business
BorrowersFirst, Inc. January 2015 - Present
Progress Financial/Progreso Financiero July 2009 - June 2014
J.P. Morgan Chase (formerly Washington Mutual/Providian) April 2004 - April 2009
Providian Financial November 2002 - March 2004
American Express 1988 - 1997
Skills
Analytics, Marketing, Credit Cards, Management, Payments, Strategy, Credit, Strategic Partnerships, Marketing Strategy, Entrepreneurship, Forecasting, Banking, Executive Management, Strategic Planning, Retail, Financial Analysis, Business Strategy, Portfolio Management, Business Development, Start-ups, Direct Marketing, Leadership, Mergers & Acquisitions
Education
Dartmouth College
BA
Kaiser Permanente July 2011 - Present
Visa August 2009 - June 2012
Washington Mutual Card Services 2005 - January 2010
Providian Financial 1996 - 2005
Skills
Oracle, Tomcat, Microsoft SQL Server, Spring, Weblogic, SOAP, Java, PL/SQL, Vendor Management, JSP, JavaScript, Java Enterprise Edition, SDLC, Integration, C#, Solaris, Agile Methodologies, Enterprise Architecture, Project Management, SOA, CSS, Unix, PMP, Business Analysis, Requirements Analysis, Access, Hadoop, Big Data, Ant, Struts, IIS, Spring Framework, WebLogic
Education
De La Salle University
Bachelor, Computer Science
UCSC
USAA February 2005 - Present
USAA February 2005 - Present
Providian Financial January 2000 - December 2005
QVC June 1992 - December 1999
Skills
Call Center, Banking, Credit Cards, Loans, Retail Banking, Process Improvement, Debit Cards, Consumer Lending, Deposits, Customer Service, Credit, Coaching, Customer Satisfaction, Sales, Credit Risk, Call Centers, Team Building, Employee Training, Financial Services, Relationship Management, Risk Management, Customer Retention, Financial Risk, Customer Experience, Vendor Management, Management, Leadership, Team Leadership, Business Process..., Operations Management
Education
Colorado State University
Master of Science in Organizational Leadership, Organizational Leadership
University of the Incarnate Word 2009 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Oakland Unified School District September 2005 - Present
San Francisco Unified School District 2002 - September 2005
Providian Financial 1996 - 2002
Skills
Project Management, Databases, Program Management, SharePoint, Microsoft SQL Server, Data Analysis, Leadership, Data Warehousing, SQL, Customer Service, K-12, Microsoft Excel, Visual Basic, System Administration, MS Project, Cognos, SQL Server Management..., SSIS, Project Coordination, Microsoft Word, Visio, Microsoft Visual Studio, MS Access, Cross-functional Team..., BCP, FTP Scripts, Oracle, Access, Microsoft Office, Public Speaking
Education
Kaplan University 2010 — 2012
BA in IT Project Management, Information Technology Project Management
City College of San Francisco 1989 — 1995
Associate of Arts (AA), Accounting and Business/Management
Sony Computer Entertainment America LLC March 2013 - Present
Sony Computer Entertainment America LLC April 2012 - February 2013
Sony Computer Entertainment America LLC January 2012 - April 2012
Sony PlayStation (Contractor) February 2011 - January 2012
Wells Fargo (Contractor) September 2009 - December 2010
Washington Mutual Card Services April 2008 - January 2009
Washington Mutual May 2006 - April 2008
Iriwn Home Equity July 2004 - May 2006
Providian Financial January 2004 - July 2004
Providian Financial June 2001 - January 2003
Skills
Vendor Management, Project Management, Relationship Management, Staff Management, Performance Reporting, Contract Negotiation, Agile Methodologies, Cross-functional Team..., Process Improvement, Business Development, Management
Education
College of Marin 1997 — 1998
First American Payment Systems June 2004 - Present
First American Payment Systems June 2004 - October 2009
Providian Financial 2000 - 2004
Skills
Call Center, Call Centers, Credit Cards, Workforce Management, Training, Management, Contact Centers, Customer Retention, Customer Service, Customer Experience, Finance, Recruiting, CRM, Vendor Management, Team Building
Education
Dallas Baptist University
MBA, Management
The University of Texas at Arlington
B.A., English
Clientor, Inc May 2005 - Present
Providian Financial May 1999 - March 2001
Technology Resource Assistance Center October 1994 - April 1999
Unisys May 1993 - April 1994
Education
De La Salle University
BS Computer Science, Computer Engineering
Bank of America 2005 - Present
Coldwell Banker Premier February 2004 - December 2006
Providian Financial December 2000 - May 2005
Mervyn's California June 1994 - December 2000
Redcats 1997 - 2000
Redcats 1996 - 2000
Skills
Management, Strategy, Relationship Management, Coaching, Training, Sales, Banking, Project Management, Leadership, Customer Service, Human Resources, Process Improvement, Call Centers, Customer Experience, Business Analysis, Loss Mitigation, Mortgage Lending, Loan Origination, Change Management, Vendor Management, Business Development, Loans, Operations Management, Team Building, Credit, Risk Management
Education
Texas Woman's University 2014 — 2015
Master of Business Administration (M.B.A.), MBA Candidate- Anticipate Graduating- 2015
Univeristy of Texas at Dallas 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Collin County Community College 2010 — 2012
Associate's Degree, Business Administration and Management, General
El Paso High School
MUFG Union Bank July 2014 - Present
Union Bank May 2009 - Present
Promontory Financial Group, LLC October 2008 - May 2009
Washington Mutual January 2006 - June 2008
Providian Financial January 1996 - December 2005
UBS July 1986 - August 1995
Skills
Liquidity Risk, Spokesperson, Capital Markets, Credit, Banking, Fixed Income
Education
Cornell University - S.C. Johnson Graduate School of Management 1985 — 1986
MBA, Finance
Wellesley College
BA, Russian language and literature
Greenlight Technologies September 2015 - Present
HCL Technologies December 2014 - September 2015
Tata Consultancy Services September 2013 - December 2014
Xerox December 2012 - September 2013
Vertex Business Services October 2011 - December 2012
Direct Energy February 2009 - July 2011
Alliance Data July 2008 - February 2009
Alliance Data September 2000 - July 2008
Providian Financial August 1999 - September 2000
Skills
Vendor Management, Call Center, Program Management, Performance Management, Leadership, Strategic Partnerships, Process Improvement, Outsourcing, Business Process..., Management, Strategic Planning, Workforce Management, PMO, Business Process, CRM, Strategy, IT Strategy, BPO, Service Delivery, SDLC, Cloud Computing, Consulting, Talent Acquisition, Human Resources, Training, Budgets, Business Development, Call Centers
Education
Colorado State University 1985 — 1989
Xstream Travel June 2015 - Present
GM Financial January 2014 - Present
Bank of America June 2012 - December 2013
JP Morgan Chase September 2010 - September 2012
Citigroup April 2009 - October 2010
JPMorgan Chase May 2007 - March 2009
Citigroup February 2006 - April 2007
Providian Financial November 1999 - February 2006
Skills
Mortgage Lending, Customer Service, Internal Audit, Process Improvement, Banking, Default, Credit, Auditing, Loan Servicing, Risk Management, Access, Microsoft Excel, Loss Mitigation, Credit Cards, Training, Loan Modifications, Quality Assurance, Vendor Management, Financial Services, Mortgage Servicing, Business Analysis, Data Analysis, Remediation, Bankruptcy, Visio, Lotus Notes, Project Management, Test Scripts, HAMP, Accounts Receivable, Document Review, Credit Reports, Financial Statements, Fraud Detection, Compliance, FNMA, FHLMC, HUD, OCC, Key Performance..., Internal Controls, Procedure Review, action plan validation, Control Self- Assesment, Income Calculations, Transactional Audite, BPO, CompTIA A+
Education
Dallas County Community College
Associate of Science (AS)
my computer career
Barclaycard July 2009 - Present
Citicards July 2002 - July 2009
Providian Financial January 2001 - June 2002
CSX Transportation June 2000 - January 2001
Skills
Analytics, SAS programming, Predictive Analytics, Predictive Modeling, Statistical Modeling, Credit Risk, SAS, Data Mining, Credit Scoring, Risk Analytics, Financial Services, Risk Management, Credit Cards, Segmentation, SAS Programming, Banking, Portfolio Management
Education
University of Delaware 1999 — 2001
MS, Operations Research
Delhi University 1996 — 1998
M.Sc, Operational Research
Delhi University 1993 — 1996
B.Sc, Statistics
First Republic Bank November 2009 - Present
JP Morgan Chase 2007 - 2009
Washington Mutual Card Services 2002 - 2006
Providian Financial 1995 - 2002
Skills
Workforce Management, Analysis, Credit Cards, Management, Project Management, SDLC, Outsourcing, Cross-functional Team..., Offshoring, Leadership, Enterprise Architecture, Testing, Software Development, Vendor Management, Business Relationship..., Software Documentation, Business Analysis, Payment Card Processing, Call Centers, Strategy, Risk Management, Incident Management, Team Leadership, E-commerce, Requirements Gathering, Governance, PMO, Project Portfolio..., PMP, Business Process, IT Strategy, Visio, Integration, Business Requirements, IT Management
Education
Diablo Valley College
UC Berkeley Extension
Symantec June 2013 - Present
Delta Dental of California April 2010 - June 2013
JP Morgan Chase 2008 - 2009
Washington Mutual Card Services 2005 - 2008
Providian Financial 1997 - 2005
Providian Financial 1996 - 1997
Providian Financial 1995 - 1996
Providian Financial 1994 - 1995
Providian Financial 1993 - 1994
Providian Financial 1989 - 1993
Skills
Management, Analysis, Troubleshooting, Testing, Databases, Credit, Credit Cards, Avaya, Customer Service, Sales, Telephony, SDLC, VXML, Telecommunications..., Business Requirements, Technology Integration
Education
Diablo Valley College
RBP Consulting May 2006 - Present
Universal Savings Bank January 2004 - June 2006
Providian Financial July 2002 - December 2003
First Union Bank - HomEq Servicing 1998 - 2002
Wells Fargo Bank 1986 - 1998
Bank of America 1984 - 1986
Chase Manhattan Bank 1981 - 1984
Skills
Vendor Management, Project Management, Re-engineering, Managerial Finance, Process Simulation, Software Development, Credit, Risk Management, Loans, Banking, Mortgage Lending, Credit Risk, Executive Management, Portfolio Management, Financial Risk, Credit Cards, Start-ups, Strategic Planning, Process Improvement, Due Diligence
Education
University of Rochester 1979 — 1981
MBA, Finance and Marketing
Dickinson College 1975 — 1979
Bachelor of Arts (BA), Economics and Political Science
KB Home April 2007 - Present
HSBC September 2009 - December 2010
T-Mobile April 2006 - December 2006
Verizon Wireless July 2001 - March 2006
Providian Financial January 1999 - July 2001
Skills
Customer Service, Selling, Real Estate, Customer Relations, Negotiation, Contract Negotiation, New Home Sales, Residential Homes, Short Sales, First Time Home Buyers, Property Management
Education
College of Southern Nevada 2010 — 2012
Associate of Business
Nevada State College
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, Communications
Tooele High School
Fireman's Fund Insurance Company August 2014 - Present
Wells Fargo February 2014 - June 2014
Dudnyk September 2013 - February 2014
Union Bank October 2012 - December 2012
Kane and Finkel October 2011 - March 2012
BlackRock June 2011 - September 2011
Blue Shield of California March 2009 - May 2011
Blue Shield of California May 2006 - March 2009
Providian Financial 1999 - 2006
Skills
Project Management, Email Marketing, Marketing Communications, Direct Marketing, Brand Management, CRM, Marketing, Budgets, Trafficking, Digital Marketing, Project Planning, Social Media Marketing, Adobe Acrobat, Advertising, Integrated Marketing
Education
San Francisco State University, College of Business
BS, Management
Contra Costa College
Associate of Science (AS), Computer and Information Systems Security/Information Assurance
ServiceMaster December 2012 - Present
Talbots April 2012 - October 2012
Coldwater Creek November 2007 - August 2011
Coldwater Creek October 2009 - 2011
Retail women's clothing store November 2007 - May 2009
CHASE HOME EQUITY May 2003 - February 2006
Providan Financial February 2001 - May 2002
Providian Financial February 2000 - February 2001
Skills
Mentoring, Creative Problem Solving, Real Estate, Customer Service, Promotions, Workflow Analysis, Report Writing, Problem Solving, Hiring, Supervisory Skills, Microsoft Office, Team Building, Coaching, Interviewing, Team Leadership, Visio, Vendor Relations, Thinking Outside The Box, Interviews, Retail, Merchandising, Project Management, Training, Management, Sales
Education
Anthony Real Estate School 2010 — 2011
CA. Real Estate Brokers License, California Real Estate Law, Passed
Colorado State University
B.A, Humanities
Wheat Ridge High School
High School Diploma, English, Art, Drama, History, Algebra
Facebook October 2014 - Present
Pacific Gas and Electric Company October 2013 - October 2014
Groupon April 2013 - October 2013
Bank of the West October 2010 - April 2013
Wells Fargo Financial 2009 - October 2010
Washington Mutual 2005 - 2009
Accenture September 2003 - August 2005
Providian Financial December 1999 - September 2003
Inteliant Inc March 1998 - December 1999
Skills
Credit Cards, Vendor Management, SDLC, Data Warehousing, Banking, onshore-offshore mgmt, SWIFT
Education
Indian Computer Academy in association with Harvard University 1993 — 1994
Post Graduate Diploma, Software Engineering
Coimbatore Institute of Technology 1988 — 1991
Bachelor of Sciences, Computer Science
Bank of the West 2012 - Present
Wells Fargo 2010 - 2012
AAA 2009 - 2009
JPMorgan Chase 2006 - 2009
Washington Mutual 2004 - 2006
Providian Financial 2002 - 2004
Providian Financial 1998 - 2001
Skills
Analytics, Customer Acquisition, Vendor Management, Segmentation, Credit Cards, Cross-functional Team..., Financial Services, Relationship Management, CRM, Process Improvement, Banking, Business Analysis, Direct Mail, Strategy
Education
Colorado State University
M.B.A., Marketing
University of San Diego
Creative Direct Marketing Certificate, Marketing
Western State Colorado University
B.A., Management
Union Bank of California 2013 - January 2014
Self Employed 2011 - 2014
JPMorgan Chase (formerly Washington Mutual) 2005 - 2009
Providian Financial 2004 - 2005
Fair Isaac 1998 - 2003
Sun Microsystems 1990 - 1997
Chemical Bank 1983 - 1987
Skills
Financial Analysis, Financial Modeling, Credit Cards, Forecasting, Pricing, Risk Management, Credit Risk, Process Improvement, Strategic Planning, Vendor Management, Financial Reporting, Outsourcing, Budget Management, Corporate Finance, Leadership, Finance, Budgets
Education
Duke University - The Fuqua School of Business 1987 — 1989
MBA, Finance
Colgate University 1979 — 1983
BA, Economics, Geology
Wells Fargo Bank, Commercial Mortgage Services (Contractor) October 2011 - April 2013
Washington Mutual Card Services Now JP Morgan Chase November 2004 - March 2009
Providian Financial May 1998 - October 2004
Skills
Variance Analysis, Financial Reporting, Internal Controls, Auditing, Financial Analysis, Essbase, Accounting, Strategic Financial..., Hyperion Enterprise, SAP, Financial Statements
Education
San Francisco State University
BS Business Administration Accounting
Diablo Valley College
AA
Farm Credit Mid-America January 1998 - Present
Providian Financial 1995 - 1997
Humana 1985 - 1995
Skills
Sales Management, Management, Sales, Leadership, Real Estate, Process Improvement, Project Management, Account Management, Team Leadership, Change Management, Marketing, Selling, Strategic Planning, Operations Management
Education
University of Louisville 1982 — 1984
Bachelor of Science (BS), Business Administration and Management, General
Eastern Kentucky University 1980 — 1982
Business Administration and Management, General
IMVU March 2013 - Present
IMVU February 2011 - March 2013
Bella Pictures August 2009 - February 2011
Washington Mutual Card Services August 2008 - March 2009
Washington Mutual Card Services November 2005 - August 2008
Providian Financial April 2005 - November 2005
Providian Financial September 2004 - April 2005
Skills
Credit Cards, Financial Risk, Credit, Training, Customer Experience, Customer Service, Debit Cards, Call Center, Call Centers, Financial Services, Vendor Management, Risk Management
Education
College of San Mateo
Self Employed August 2005 - Present
Providian Financial September 1990 - March 2005
GSA Tellecommunications April 1984 - September 1989
Education
De Anza College
Foothill College
Voya Financial April 2014 - Present
ING US Financial Services 2003 - Present
ING :US Insurance 2003 - Present
ING Financial Services 2002 - Present
ING USFS July 2003 - September 2014
ING 2003 - April 2014
Aetna US Healthcare 2002 - 2003
AIG 1999 - 2001
Providian Financial November 1981 - July 1998
National Liberty 1981 - 1998
Skills
Project Management, Retail, Management, Training, Governance, Customer Service, Business Analysis, Process Improvement, SDLC, Financial Risk, Analysis, PMO, Cross-functional Team..., Banking, Risk Management, Team Management, Project Portfolio..., Business Process..., Insurance, User Acceptance Testing, Change Management, Mutual Funds, Financial Services, Clarity, Call Centers, Leadership, Business Requirements, Requirements Gathering, Strategic Planning
Education
Drexel University 1973 — 1975
Design & Merchandising
Radnor High School 1969 — 1973
PNC Mortgage April 2010 - Present
Providian Financial September 1993 - August 2008
Skills
Residential Mortgages, Customer Satisfaction, Customer Service, Sales Management, Coaching, Mortgage Banking, Loan Origination, Account Management, Microsoft Office, Team Leadership
Education
Robert Morris University 1995 — 2000
MBA, Business
Edinboro University of Pennsylvania 1985 — 1989
Bachelor, Business
Prosper Marketplace Trust and Safety- Chargeback ManagerYapstoneFebruary 2014 - August 2015
Safelite AutoGlass November 2011 - November 2012
2005-end of 2009Wamu/ JP Morgan Chase May 2005 - December 2009
Providian Financial September 1999 - May 2005
Providian Financial February 1999 - September 1999
University Union CSUH January 1995 - January 1998
Skills
Training, FDR, Call Center, Risk Management, Credit Cards, Call Centers, Payments, Vendor Management, Banking, Financial Services, Human Resources, Process Improvement, Coaching, Operations Management, Business Analysis, Management
Education
Chabot College 1995 — 1998
AA, Travel & Tourism
Azad University
BA, French Literature
Washington Mutual January 2006 - March 2009
Providian Financial June 1989 - September 2006
Education
Chabot College 1979 — 1980
no, business admin
bishop o'dowd 1957 — 1961
yes, general
Seeking employment in the Mortgage Field March 2012 - December 2012
Robert Half International January 2012 - March 2012
Nelson Staffing July 2010 - November 2010
Irwin Home Equity May 2004 - May 2009
Irwin Home Equity December 2000 - May 2004
Providian Financial March 1994 - December 2000
Skills
Loan Servicing, Quality Assurance, Customer Service, Microsoft Office, Organization, Problem Solving, Detailed Oriented, Team Leadership, Very dependable, Dependable Team Player
Education
Chabot College 2001 — 2003
Business Administration and Management, General
Inside Publications January 2014 - Present
Kerins Family September 2004 - December 2013
Providian Financial June 1999 - September 2004
Skills
Microsoft Excel, Microsoft Office, Analysis
Education
University of San Francisco - Masagung Graduate School of Management 2001 — 2006
Master of Business Administration (M.B.A.), General Studies, Honors
U.C. Berkeley Extension 1996 — 1999
Certificate in Computer Information Systems
Cornell University 1992 — 1995
Bachelor's degree, German Literature
Mount Holyoke College 1991 — 1991
n/a
JP Morgan Chase September 2008 - March 2009
Washington Mutual Card Services April 2007 - September 2008
Providian Financial October 2005 - September 2008
Providian Financial January 2001 - October 2005
Providian Financial December 1997 - December 2000
Accountants Internationl/Accountant Inc. and Kelly Temporary 1990 - 1992
Skills
Excel, Outlook, Quickbooks, Customer Service, Credit Cards, Word, Accounting, Vendor Management, Analysis, Auditing, Banking, Business Analysis, Process Improvement, Credit, Problem Solving, Team Building, Risk Management, PowerPoint, Microsoft Office, Quality Assurance, CRM, Training, Leadership, Financial Services, Management, Strategy
Education
Chabot College
MindLeaf Technologies, Inc April 2006 - July 2007
Apria Healthcare April 2004 - December 2005
Providian Financial October 1999 - December 2002
Skills
HIPAA, Management, Training, Medicare, Human Resources, Healthcare, Data Entry, Customer Service, Invoicing, Hospitals, Time Management
Education
Coastline Community College 2012 — 2014
Associate of Science (A.S.), Health Care Management
Cisco College 2009 — 2010
Registered Nursing, 3.8 GPA
SurgeryPlanet March 2010 - Present
Contra Costa Crisis Center May 1995 - May 1999
Providian Financial April 1989 - September 1995
Education
University of California, Berkeley 1992 — 1994
Marketing Certificate
San Francisco State University 1985 — 1988
B.A.
City College of San Francisco 1983 — 1985
A.A.
McGrath RentCorp November 2013 - Present
Goodfellow Top Grade Construction, LLC September 2010 - November 2013
NUMMI (New United Motor Manufacturing Inc September 2006 - July 2010
Washington Mutual (formerly Providian) November 2003 - April 2006
Providian Financial January 1996 - November 2003
Education
Chabot College
Visa Inc November 2014 - Present
Visa Inc November 2006 - Present
Visa November 2005 - November 2006
Providian Financial 1999 - June 2002
Integrated Accounting Systems, Inc October 1998 - 1999
UCSF April 1993 - October 1998
Skills
AML, Payments, Due Diligence, Credit, Credit Cards, Risk Management, Electronic Payments, Debit Cards, Payment Systems, Banking, Mobile Payments, Financial Services, Vendor Management, Program Management, Payment Card Processing, Business Analysis, Process Improvement, Financial Risk, Fraud, SDLC, Enterprise Risk..., E-payments, Business Requirements, Payment Industry, Analysis, Integration, EMV, Anti Money Laundering
Education
City College of San Francisco 2002 — 2003
Computer Science, Computer Science
Mendeleyev University of Chemical Technology of Russia 1986 — 1992
Master of Science (M.S.), Plastics and Polymer Engineering Technology/Technician
Moscow, Russia 1976 — 1986
Walmart.com October 2014 - Present
Walmart.com January 2014 - October 2014
Walmart.com August 2010 - January 2014
Electronic Arts October 2009 - July 2010
Electronic Arts January 2001 - October 2009
Providian Financial January 2000 - February 2001
Providian Financial 2000 - 2001
Gap Inc October 1999 - January 2000
W&K Computers February 1998 - December 1999
Skills
Cisco Technologies, Troubleshooting, VPN, Technical Support, Linux, System Administration, Software Documentation, Unix, Blackberry, BMC Remedy, Windows, Printers, Software Installation, Mobile Devices, Cisco Call Manager, Integration, IP, Dell & HP Desktop &..., Good Technology, Mac OS X, Casper, macbook pro/air, New Hire and Account..., Video Games, Databases, OS X, Laptops, Help Desk Support, ITIL
Education
University of Berkeley extension 2002 — 2002
Certificate, Tech Support/Help Desk Specialist
College of San Mateo
A.S., Aeronautics, Studies focused on Airframe and Powerplant technology
El Camino High School
Diploma, studies
Anderson Benson Insurance July 2012 - Present
OneApp Agency April 2006 - December 2014
Synaxis Group April 1998 - December 2004
Providian Financial December 1989 - December 1997
Southlife Holding December 1985 - November 1989
Price Waterhouse August 1976 - November 1985
Skills
TN Licensed Insurance..., Property & Casualty..., Accounting, Customer Service, Business Strategy, Commercial Insurance, Team Building, Mergers & Acquisitions, Account Management, Sales Management, Health Insurance
Education
Duke University 1972 — 1976
BA, Management Science
eBay Trust and Safety Department January 2011 - May 2011
Bard Access Systems July 2002 - June 2010
Providian Financial January 2001 - March 2002
Discover Financial October 1999 - August 2000
Skills
Computer Literate, 30 WPM, 10 Key, Call Centers, Microsoft Word, Customer Service, Sales, Accounts Receivable, Telephone Skills, Outlook, Call Center, Customer Satisfaction
Education
Columbia Basin College 1996 — 1999
Associate of Arts, General
University of North Carolina 1998 - Present
Providian Financial 1977 - 1998
Skills
Accounting, General Ledger, Data Analysis, Budgets, Auditing, Financial Analysis, Account Reconciliation, Financial Accounting, GAAP, Microsoft Office, Financial Reporting, Community Outreach, Program Development, Research, Public Speaking, Grant Writing, Customer Service
Education
DTCC 1989 — 1991
Associate's degree, Accounting
East Carolina University 1975 — 1977
Jordan High School 1972 — 1975
High School
Albany Ford and Subaru June 2011 - Present
Magnatune June 2003 - May 2011
Lyris 2000 - 2004
Providian Financial 1998 - 2000
Skills
Sales Process, Customer Service, Sales, Customer Satisfaction, Sales Management, Account Management, Sales Operations, Profit, Customer Retention, Automotive, Social Media, Public Speaking, Leadership, Training, Team Building, Inventory Management, B2B, Selling, Direct Sales, Management
Education
University of California, Berkeley 2007 — 2009
Bachelor of Arts (B.A.), US Cultural History
City College of San Francisco 2004 — 2007
History
Pomeroy / Fireman's Fund January 2013 - Present
Pomeroy / Fireman's Fund January 2013 - Present
New United Motor Manufactuing (NUMMI) December 2001 - April 2010
Providian Financial January 1993 - July 2001
The Pacific Bank October 1986 - January 1993
Skills
Unix, Solaris, Autosys, Remedy, Windows NT, Microsoft Excel, MS-DOS, Microsoft Word, Novell, FoxPro, Informix, IBM PC, Microsoft Office, Troubleshooting, Software Installation, Software Documentation, Computer Hardware, Data Entry, Customer Service, Laser Printers, File Transfer, Electronic Funds..., Lotus Notes, Windows XP, Syncsort Backup Express, Spectra Logic, IBM Total Storage, Windows 7
Education
Chabot College 1997 — 1998
None, Basic Unix, Unix Environment-System Admin, Introduction to the Internet, and Introduction to HTML.
Samuel Merritt College 1984 — 1985
None, Data Processing, Computer Basic Programming, and Business Mathematics.
Castlemont High School-Oakland, CA 1977 — 1980
Diploma, Mathematics
Robert Half Technology May 2011 - Present
Genentech August 2008 - May 2011
Genentech May 2006 - August 2008
Genentech August 2003 - May 2006
Fremont Bank April 2003 - July 2003
Providian Financial February 1999 - February 2002
Contour Software (Subsidiary of First American Financial) February 1999 - July 1999
Oracle March 1998 - February 1999
Pentagon Federal Credit Union September 1993 - June 1994
Skills
Process Improvement, Quality Assurance, Change Control, SDLC, Software Documentation, Visio, Business Process, Cross-functional Team..., Testing, Management, Program Management, Analysis, ERP, XP, Security, Integration, SharePoint, Project Management, Training, Project Planning, Oracle, CRM, SAP, Enterprise Software, JIRA
Education
Keller Graduates School of Management 2005 — 2008
MBA, Project Management
Diablo Valley College 1995 — 1998
Certification, Computer & Information Systems
K.P.B. Hinduja College, India (Bombay Univesity) 1988 — 1993
Bachlor in Accounting, Accounting
High Museum of Art May 2014 - Present
High Museum of Art September 2013 - Present
Joyful Noise Preschool October 2004 - June 2011
E-LOAN October 1997 - December 1999
Providian Financial March 1995 - March 1996
Old Navy 1994 - 1995
Crate and Barrel 1992 - 1993
Jurgen Nagel September 1990 - July 1991
Skills
Organization, Windows, Interpersonal Skill, Multi-line Phone, Internet, Typing, Filing, Travel Management, Data Entry, German, Customer Service, Retail Sales, Parenthood, Early Childhood..., Human Resources, Volunteering, Baking, Sales Management
Education
Diablo Valley College 2004 — 2006
Early Childhood Education, Early Childhood Education
Associated Schools, Inc. 1988 — 1990
Certified Travel Agent, Travel Industry
California Highschool 1982 — 1986
General Education, general education
Toyota Financial Services 2013 - Present
OneToyota Of Oakland 2011 - 2012
Salesforce.com 2010 - 2011
eBay / PayPal 2006 - 2009
Providian Financial 1996 - 2006
The Chase Manhattan Bank, N.A. 1990 - 1996
Skills
Risk Management, Foreign Exchange..., Excel Modeling, Risk Insurance, Project Management, Fee Analysis, Variance Analysis, Audits & SOX Testing, Cash Management, Finance, Banking, Treasury Management, Financial Risk
Education
Dowling College
Bachelor of Business Administration (BBA), Finance & Economics
WBCFinancial June 2003 - Present
Nexxo Financial Corporation June 2003 - Present
Providian Financial June 1997 - June 2003
Providian Financial August 1999 - November 2001
Office of the Comptroller of the Currency October 1978 - October 1981
Education
University of California, Berkeley - School of Law 1966 — 1969
JD, law
Duke University 1962 — 1966
BA, Political Science, Physics
Grainger Industrial Supply September 2013 - Present
Bruner Corporation March 2012 - August 2013
Value Place Hotels June 2010 - December 2011
Koorsen Fire & Security July 2008 - November 2009
Circulation Promotions Unlimited, Inc. January 2005 - August 2008
Providian Financial January 1999 - January 2002
NEXTEL March 1996 - January 1999
Skills
Customer Relations, Account Management, Sales Management, Forecasting, Negotiation, Customer Service, New Business Development, Marketing Strategy, Recruiting, Team Building, Coaching, Management, Sales, Marketing, CRM, Performance Management, Training, Sales Operations
Education
DeVry University
Bachelor of Business Administration (B.B.A.), Business Intelligence & Data Analytics
Robert Half January 2015 - Present
Global Discoveries March 2008 - December 2014
Alliance Title & Escrow Corp 2005 - 2007
Fidelity National Title 2003 - 2005
North American Title 2002 - 2003
Sunny Daycare 2000 - 2002
Providian Financial 1997 - 2000
Providian Financial 1991 - 1997
ITT Financial 1990 - 1990
First Interstate Bank 1985 - 1989
Skills
Real Estate, Escrow, Management, Bookkeeping, Customer Service, Microsoft Office, Microsoft Word, Payroll, Title Insurance, Budgets, Outlook, Microsoft Excel, Accounts Receivable, Strategic Planning, Accounting, Office Management
Education
Modesto Junior College 2011 — 2012
Attending, Accounting
Ohlone College 1992 — 1992
General Ed
Chabot College 1983 — 1985
Drafting/General Ed
Professional Networker - Isagenix! December 2011 - Present
AAA March 2002 - October 2010
Providian Financial October 2000 - December 2001
Education
El Camino College 1964 — 1966
Music Theory and Composition
State Compensation Insurance Fund 2008 - Present
Travis Air Force Base 2007 - 2008
Clocktower Financial 2006 - 2006
Westamerica Bank 2004 - 2005
Providian Financial 1998 - 2002
Farmers Insurance 1988 - 1998
Education
Far Eastern University
B.S. Commerce, Accounting
Heald Business College
Heald College
Studies, Accounting
University of the Pacific
Certification, Radiation Safety Program
Neobits September 2014 - Present
CVS Caremark Corporation November 2013 - September 2014
Technology Credit Union 2005 - 2012
Netflix February 2005 - June 2005
Providian Financial March 2000 - March 2004
Peapod October 1998 - March 1999
Noah's May 1998 - September 1998
Paramount's Great America June 1996 - May 1998
Skills
Retail Banking, Leadership, Customer Service, Banking, Sales
Education
Chabot College
Ajilon Finance Solutions 2000 - Present
Internal Revenue Service December 2000 - June 2001
Providian Financial November 1999 - November 2000
Education
College of Alameda 2009 — 2012
Associate of Arts (AA), Accounting and Finance
Chabot College 2006 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
Scott Lamp Company, Inc February 2011 - Present
Orchid Services August 2010 - September 2010
P & L Construction September 1998 - August 2006
Providian Financial March 2005 - April 2005
Skills
Artistic Abilities, Computer Proficiency, Office Administration, Project Managers, Supervisory Skills, Teamwork, Inventory Control, Forklift Operation, Customer Service, Shipping & Receiving
Education
Diablo Valley College 2007 — 2007
N/A, Art/Art Studies, General, N/A
Solano Community College 1998 — 1999
N/A, Business Administration and Management, General, N/A