Providian Financial
Industry: Company
DescriptionProvidian Financial Corporation was one of the leading credit card issuers in the United States when it was sold to Washington Mutual for approximately US$6.5 billion in October 2005. Providian was headquartered in San Francisco, California, and had more than 10 million card holders at the time of its sale. Headquarters: San Francisco, California, United States Parent organization: JPMorgan Chase (2008–) Founded: 1984 Number of employees: 3,500 Key person: Joseph Saunders
Providian Financial List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Providian Financial. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,207 Providian Financial employees in database. Find out everything there's to know about Providian Financial employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Providian Financial Employees
Apollo Education Group August 2014 - Present
Apollo Education Group August 2012 - August 2014
Deloitte Consulting December 2006 - July 2012
Arc Worldwide June 2005 - November 2006
Corio, Inc. August 2004 - April 2005
Ernst & Young February 2001 - November 2003
Gilbane Building Company May 2000 - February 2001
Walden International November 1999 - May 2000
Providian Financial May 1998 - October 1999
Skills
Event Planning, Training, Microsoft Excel, Outlook, Administration, Project Management, Lotus Notes, Event Management, Budgets, PowerPoint, Microsoft Word, Superior Client Service, Marketing Communications, Microsoft Outlook, Microsoft PowerPoint, CardScan 500, OnBoard Hoteling System, Prism Portal, Groupwise, Change Point, PeopleSoft, Palm Desktop 3.0.1, RTrak CRM System, E-room electronic..., Corporate Events, Event Execution and..., Customer Service
Education
University of Phoenix
Master of Business Administration (MBA)
Universtity of Phoenix
Bachelor of Science (B.S.), Business Management, 3.22
AT&T February 2004 - Present
Providian Financial February 1999 - February 2003
Skills
Call Center, Telecommunications, Solution Selling, Direct Sales, Wireless, Customer Satisfaction, VoIP, Customer Experience, Team Leadership, Customer Service, Management, Product Management, Vendor Management, Unified Communications, Mobile Devices, Call Centers, Customer Retention, Sales Operations, Troubleshooting, CRM, Leadership, Integration
Education
University of Phoenix 2014 — 2017
Bachelor of Science (B.S.) in Business, Project Management, 3.5
Norriseal June 2014 - Present
Lockwood International May 2012 - Present
Chevron 1995 - 1997
Providian Financial 1994 - 1995
FIRST NORTH AMERICAN NATIONAL BANK 1993 - 1994
US Army 1990 - 1993
Skills
Microsoft Office, Customer Service, Social Media, Marketing Communications, Event Planning, Marketing, Sales, Market Research, Teamwork, Facebook, New Business Development, Account Management, Microsoft Word, Microsoft Excel, Customer Satisfaction, Contract Negotiation, Energy, Negotiation, Management
Education
Advanced Telecommunications Program
Army Signal Center of Excellence, Ft. Gordon, Georgia
University of Maryland College Park
Business Administration and Management, General
Citibank (Banamex USA) October 2013 - Present
YMCA of Metropolitan Los Angeles October 2011 - Present
Women's Initiative October 2010 - June 2014
Rabobank, N.A. July 2012 - July 2013
Union Bank January 2009 - January 2012
Union Bank January 2006 - January 2009
Union Bank November 2003 - January 2005
Providian Financial February 2001 - October 2003
Skills
BSA, OFAC, AML, Compliance, Fraud Prevention, Banking, Risk Management, KYC, Enterprise Risk..., Operational Risk..., Risk Assessment, Commercial Banking, Retail Banking, USA PATRIOT Act, Privacy Law, FCPA, Financial Risk, Fraud, Program Management, Due Diligence, Anti Money Laundering, Bank Secrecy Act, Commercial Lending, Corporate Governance, Credit, Credit Analysis, Deposits, Financial Institutions, Financial Regulation, Financial Services, Legal Compliance, Loans, Mortgage Lending, Operational Risk, Portfolio Management, Management, Finance, Mergers, Executive Management, Credit Cards, Leadership
Education
University of California, Santa Barbara 1986 — 1991
Bachelor of Arts, Political Science
Cultural Care Au Pair October 2010 - Present
Providian Financial October 1998 - July 2002
Education
University of Plymouth 1991 — 1995
mathematics and teaching
ICON Aircraft March 2015 - Present
Rocket Fuel Inc. January 2014 - March 2015
Electronic Arts January 2012 - October 2013
Google April 2011 - January 2012
Clorox May 2005 - April 2011
Shorenstein Company April 2000 - April 2003
Ultimate Staffing November 1998 - April 2000
Providian Financial 1996 - 1998
Skills
Talent Acquisition, Sourcing, Interviews, Screening, Applicant Tracking..., Contract Negotiation, Talent Management, College Recruiting, Job Descriptions, Human Resources, Internet Recruiting, Recruiting, Onboarding, Employee Relations, Technical Recruiting, Executive Search, Personnel Management, Background Checks, Staff Augmentation, Deferred Compensation, Business Development, Temporary Placement, Training, Resume Writing, Hiring, Organizational..., Cold Calling, Management, Leadership
Education
University of California, Davis
BA, Psychology
GuessWorks 2006 - Present
August Wilson Center for African American Culture April 2010 - July 2012
Jazz at Lincoln Center December 2002 - November 2006
Jazz at Lincoln Center November 2000 - December 2002
Jazz at Lincoln Center April 2000 - November 2000
The Lincoln Foundation May 1997 - March 2000
The Lincoln Foundation August 1994 - May 1997
Providian Financial 1992 - 1994
Capital Holding 1990 - 1992
Skills
Production, Strategic Planning, Administration, Intellectual Property, Non-profits, Financial Management, Fundraising, System Administration, Managerial Finance, Producing, Finance, Nonprofits, Budgets, Community Outreach, Event Management, Event Planning, Human Resources, Leadership, Leadership Development, Management, Marketing, Policy, Program Development, Program Management, Public Relations, Public Speaking, Social Media, Strategy
Education
University of Louisville 1985 — 1990
Bachelor of Science (BS), Economics
Oracle March 2007 - Present
Washington Mutual Card Services 2003 - 2007
Providian Financial 1999 - 2003
Eses Compsof January 1995 - October 1999
Cunix Solutions 1992 - 1995
Skills
Technical Sales..., Software Solution Sales, Exadata, Exalogic, Enterprise Architecture, Private Cloud, PaaS, Databases, Data Warehousing, Database Administration, Big Data, Data Architecture, Enterprise Security, Data Security, Java, C++, Oracle Certified DBA, Sun Certified Systems..., Kimball Certified Data..., Business Intelligence, Solution Architecture, Oracle RAC, Virtualization, Sun Certified Java...
Education
University of Mumbai 1986 — 1990
Bachelor of Engineering (B.E.), Electronics & Computer Science
Yodle March 2015 - Present
Qv21 Technologies, Inc. January 2015 - March 2015
Qv21 Technologies, Inc. June 2014 - December 2014
Qv21 Technologies, Inc. May 2012 - June 2014
Vox Mobile July 2011 - April 2012
Movero January 2009 - March 2011
Movero December 2006 - December 2008
Movero September 2005 - December 2006
Providian Financial January 2002 - February 2004
SCIREX Corporation July 2001 - November 2003
Skills
Inventory Management, Logistics Management, Troubleshooting, Microsoft Excel, Call Center, Team Leadership, Telecommunications, Account Management, Management, Blackberry, Vendor Management, Process Improvement, Team Building, Project Management, Call Centers, Start-ups, Forecasting, CRM, Leadership, Solution Selling, Customer Service, Analysis, Training
Education
University of Phoenix 2008 — 2011
Associates, Criminal Justice
Bayside High School of Music and Arts 1994 — 1999
High School, Music
ARC Placement Group LLC June 2015 - Present
Vaco July 2013 - June 2015
Robert Half International 2012 - 2013
Financial Solutions, Inc. 2005 - 2012
Olive Tree Financial, Inc. 2004 - 2004
Positive Return, Inc. 2002 - 2004
NextCard January 2000 - January 2002
Providian Financial 1994 - 2000
Skills
Sales, Strategy, Business Development, Leadership, Management, Real Estate, Vendor Management, Risk Management, Sales Management, Training, Sales Operations, Marketing, Project Management, Credit, Negotiation, Product Management, Budgets, Selling, Talent Management, Team Building, Analysis, Process Improvement
Education
UC Santa Barbara 1989 — 1993
Bachelor's degree, Sociology
Wells Fargo Bank May 2010 - Present
Wells Fargo October 2009 - May 2010
JP Morgan Chase October 2008 - July 2009
Washington Mutual Card Services September 2006 - October 2008
Providian Financial March 1999 - September 2006
Skills
Risk Management, Fraud, Business Process Design, Vendor Management, Process Engineering, Program Management, Business Analysis, Process Improvement, Project Management, Data Marts, Collections, Operations Management, Banking, Business Process..., Dialer Management, Call Centers, SharePoint, Business Requirements, Team Management, Quality Assurance, Credit Cards, SDLC, User Acceptance Testing, Requirements Gathering, Presentation Development, Written & Oral..., Management, Visio, Process Optimization, Business Process, Leadership
Education
University of Phoenix 2005 — 2008
Bachelor of Science, Business Management
Will C. Wood
Expedia CruiseShipCenters May 2015 - Present
Kabam March 2014 - June 2015
StubHub April 2010 - March 2014
PayPal / eBay Inc. August 2009 - March 2010
JPMorgan Chase / Washington Mutual June 2006 - January 2009
Pacific Gas & Electric Co. July 2002 - June 2006
Providian Financial November 1997 - January 2002
SSFM International, Inc. June 1996 - September 1997
Skills
Customer Communication, Marketing Strategy, Direct Marketing, Cross-functional Team..., Strategy, Market Research, Multi-channel Marketing, Customer Acquisition, Marketing, Strategic Planning, Analytics, Segmentation, Forecasting, E-commerce, Email Marketing, Management, Web Analytics, Product Management, Digital Marketing, Product Marketing, SEM, Online Marketing, CRM, Competitive Analysis, Customer Retention, Market Analysis, Relationship Marketing, Leadership, Product Development
Education
University of San Francisco 2000 — 2003
MBA, Marketing
University of Southern California 1992 — 1996
BS, Civil/Structural Engineering
The Rawlings Group February 2000 - Present
Providian Financial 1993 - 1998
Society National Bank/Indianapolis 1988 - 1993
Education
University of Kentucky 1978 — 1981
Bachelor's degree
Ultimate Discount Travel January 2015 - Present
WyzAnt Tutoring July 2013 - Present
Humanus Corporation March 2015 - June 2015
Canyon Leadership Academy August 2013 - May 2014
Washington Elementary School District #6 March 2012 - May 2013
Achievement Learning January 2012 - March 2012
Amphitheater Public Schools January 2008 - December 2011
Impeccable Services March 2001 - December 2011
Providian Financial January 1999 - August 2000
Macy's Department Stores September 1980 - February 1998
Skills
Entrepreneurship, Sales Management, Staff Development, Coaching, Public Speaking, Non-profits, Community Outreach, Team Building, Leadership Development, Program Development, Small Business, Customer Service, Instructional Design, Curriculum Design, Curriculum Development, Teaching, Research, Social Media, Conflict Resolution, Higher Education, Lesson Planning, Adult Education, Nonprofits, Tutoring, Resume Writing, Admissions, Classroom, Educational Leadership, Management, Strategic Planning, Microsoft Office, Event Planning, Leadership, Microsoft Excel, Special Education, Sales, Training, PowerPoint, Microsoft Word, Social Networking, K-12, Elementary Education, Writing, Marketing, E-Learning, Program Management
Education
University of Phoenix 2009 — 2011
Masters in Special Education, Education, 3.89
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Business Management, 3.44
Public Storage December 2002 - Present
Providian Financial January 2000 - November 2002
Washington Mutual Bank June 1999 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML, Budgets, C, Public Speaking, Editing, Strategic Planning, Java, Negotiation, Accounting
Education
University of Phoenix 2010 — 2014
Bachelor's degree, Accounting and Business/Management
Louisville Water Company September 2006 - Present
Relay Express Medical Transportation 2004 - 2006
First Commonwealth Mortgage 2001 - 2004
Providian Financial 1999 - 2001
Sears RCCOC 1993 - 1999
Skills
Call Centers, Process Improvement, Public Speaking, Leadership, Mortgage Lending, Customer Service, Team Leadership, Program Management, Training, Sales, Performance Management, Leadership Development, Proposal Writing, Strategic Planning, Microsoft Office, Budgets, Change Management, Project Management, Loans, Call Center, Contract Management, Six Sigma, Team Building, Management, Employee Relations, Coaching, Organizational..., Cross-functional Team..., Operations Management, Project Planning, Customer Satisfaction, Negotiation
Education
University of Louisville
Bachelors, Economics
Jeffersontown HS
College/University Preparatory and Advanced High School/Secondary Diploma Program
Oration April 2015 - Present
Stanford Health Care May 2014 - Present
Accountable Healthcare of America January 2014 - Present
SVAHU June 2012 - Present
NCEBC November 2010 - Present
Therapeutic Research Center January 2013 - February 2014
Claremont Insurance Services, Inc. January 2007 - December 2012
WellPoint, Inc. January 1998 - December 2006
Providian Financial January 1996 - January 1998
Ion Systems January 1994 - January 1996
Skills
Strategic Financial..., Health Insurance, Disability Insurance, Employee Benefits, Health Savings Accounts, Sales Management, Intellectual Property, Retirement Benefits, Software Escrow, Software Quality..., Life Insurance, Medicare, Fixed Annuities, Strategic Planning, Underwriting, Managed Care, Term Life Insurance, Lead Generation, Strategy, Product Management, Insurance, Brokers, Long-term Care, Workers Compensation, Training, Sales, Group Insurance, Whole Life, Claim, COBRA, Critical Illness, Leadership, Commercial Insurance, Property & Casualty..., Analysis, Team Building, Accident, Health Care Reform, Benefits Administration, 401k, Group Medical, Self-funded, Universal Life, Voluntary Employee..., Long Term Care Insurance, Medicare Part D, Health Policy, Insurance Brokerage, Retirement, HMO
Education
Wharton School of Business 2005 — 2012
CEBS, Insurance Credentials
University of Toledo
BS, Finance
Westaff 2007 - 2008
CitiBank 2004 - 2006
J C Malone 2002 - 2004
Providian Financial 2000 - 2002
Skills
MS Office Suite, Human Relations, Recruitment/Retention, Microsoft Office, Change Management, Training, Troubleshooting, Training Delivery, Teacher Training, Talent Management, Talent Acquisition, Global Talent..., Direct Sales, Team Building, New Business Development, Cross-functional Team..., Business Process..., Sales, Sales Management, Recruiting, Customer Service, Human Resources, People Skills, Public Speaking, Leadership, Management, Strategic Planning
Education
University of Louisville 1980 — 1984
BA, English and History
University of Louisville 1980 — 1984
Bachelor of Arts (B.A.), English Language and Literature/Letters and History
Wells Fargo December 2010 - Present
EliasPR October 2008 - December 2010
Washington Mutual 2005 - September 2008
Providian Financial 2000 - 2005
Hill & Knowlton 1989 - 1999
KYUU Radio 1982 - 1989
Skills
Executive Communications, Crisis Communications, Strategic Communications, Issues Management, Internal Communications, Strategic Media..., Social Media, Media Training, Communication Training, Integrated Marketing, Crisis Management, Radio Broadcasting, Public Relations, Sports Marketing, Public Affairs, Corporate Communications, Speech Writing, Marketing, Promotions, Sponsorship, Spokesperson, Media Relations, Marketing Communications, Media Studies, Radio Producing, Advertising, Journalism, Strategy, Community Development, Lobbying, Social Media Marketing, Investor Relations, Mergers, Business Development, Program Management, Management, Press Releases, Communications Planning, Leadership, Reputation Management, Marketing Strategy, Event Planning, Recruiting, Event Management, Video Production, Thought Leadership, Copywriting, Digital Marketing, Public Speaking, Strategic Thinking
Education
University of California, Los Angeles 1976 — 1980
Bachelor of Arts
Lynwood High School
HSBC Retail Banking and Wealth Management December 2010 - December 2012
arinex pty limited January 2009 - October 2010
UniQuest March 2008 - November 2008
University of Essex, International Academy October 2006 - January 2008
Halifax July 2004 - September 2006
Creative Agency April 2003 - May 2003
Providian Financial November 2000 - January 2003
Naviant Marketing Solutions November 1999 - November 2000
TMP Worldwide November 1996 - April 1999
Skills
Direct Marketing, Financial Markets, Business Operations, Marketing Strategy, New Business Development, Marketing, Online Advertising, Integrated Marketing, Event Management, Email Marketing, Multi-channel Campaign..., Campaign Strategies, Talent Management, Product Management, Advertising, B2B, Strategy, Strategic Planning, Marketing Communications, WebTrends Analytics, Campaign Managment, Digital Marketing, Project Management, Budgets, Digital Strategy, Product Development, Leadership, Management, Business Planning, Sales, Team Management
Education
University of Essex 2003 — 2007
MPhil, English History and Masculinity
University of Essex 2003 — 2004
MA, Social and Cultural History
University of California, Santa Cruz 1992 — 1996
BA, Politics and History
Rocky Mountain Artists January 2011 - Present
Chase Park Transduction April 2005 - March 2009
Pacific Diversified Services July 2004 - March 2009
Engle Martin & Associates August 2000 - July 2004
Federated Insurance May 1999 - August 2000
MetLife September 1996 - April 1999
Providian Financial April 1995 - September 1996
MetLife September 1993 - April 1995
Skills
Songwriting, Recording, Production, Promotions, Program Management, Event Management, Booking, Staff Supervision, Insurance Claims, Litigation Management, Negotiation, Music, Management, Event Planning, Social Media, Booking Systems, Training, Pro Tools, Music Industry, Insurance, Customer Service, Audio Editing, Audio Engineering, Marketing, Entertainment, Music Production, Guitarist, Concerts, Studio Recording, Composition, A&R
Education
Keller Graduate School of Management 2010 — 2011
graduate studies, Project Management
University of Pittsburgh 1988 — 1993
BS, Economics
Blue Shield of California September 2013 - Present
Williams-Sonoma, Inc. May 2012 - September 2013
Blue Shield of California December 2011 - May 2012
Blue Shield of California August 2009 - August 2010
Barclays Global Investors April 2007 - August 2008
Washington Mutual Card Services March 2003 - April 2007
Providian Financial April 2001 - March 2003
Providian Financial March 1999 - April 2001
Providian Financial November 1995 - March 1998
Skills
Procurement, Contracts Management, Vendor Management, Contract Negotiation, Risk Management, Supply Management, Management, Contract Management, Sourcing, Analysis, Software Documentation, Negotiation, IT Management, Strategic Sourcing
Education
University of Oregon 1982 — 1986
Bachelor of Science, Telecommunications
Purchasing Certificate Program – University of California, Berkeley, CA.
Rainin Instrument LLC March 2014 - Present
Thermo Fisher Scientific June 2011 - March 2014
Marquez Brothers International, Inc October 2010 - April 2011
Consolidated Container Company June 2005 - July 2010
Consolidated Containers July 2003 - June 2005
Providian Financial July 2000 - June 2003
LSG/Skychefs January 1994 - January 2000
Skills
Employee Relations, Onboarding, Human Resources, Employee Benefits, Performance Management, Recruiting, HRIS, Deferred Compensation, Personnel Management, Workers Compensation, New Hire Orientations, Policy, Training, Interviews, Applicant Tracking..., Labor Relations, HR Policies, Leadership, Employment Law, Payroll, Employee Engagement, Change Management, Performance Appraisal, FMLA, Training Delivery, Compensation & Benefit, Internal Investigations, SAP
Education
University of Phoenix 2005 — 2008
BA
University of Phoenix
Bachelor's degree
MUFG Americas October 2013 - Present
CSAA Insurance Group November 2005 - September 2013
Providian Financial September 2004 - August 2005
Macromedia Inc. September 2003 - October 2004
Millennium Pharmaceuticals June 2002 - September 2003
NextCard May 2000 - June 2002
State of Arizona, University Attorneys Office, University of Arizona March 1998 - April 2000
Litigation and Contract Transactional Support, Bay Area Law Firms May 1986 - February 1998
Skills
Outsourcing, Purchasing, Clinical Trials, Corporate Services, Contract Management, Cross-functional Team..., Pricing, Staff Development, Strategic Sourcing, Supply Management, Vendor Management, Sourcing, Procurement, Contract Negotiation, RFP, Vendor Relationships, Negotiation, Program Management, Process Improvement, Project Management, Training, Project Planning
Education
University of San Francisco 2005 — 2007
Master of Fine Arts, Nonfiction, GPA: 4.1
University of Michigan 1978 — 1983
B.A., Double Major: Communications and Latin American Studies, GPA: 3.96
Wood, Herron & Evans, LLP 2013 - Present
Dinsmore & Shohl LLP September 2009 - November 2012
Woodward, Hobson & Fulton, LLP September 2003 - September 2009
Providian Financial July 2002 - May 2003
Providian First Select January 2001 - July 2002
Aegon USA January 1998 - January 2000
Providian Agency Group January 1995 - January 1998
Capital Holding Agency Group January 1993 - January 1995
Capital Holding Agency Group January 1988 - January 1992
Commonwealtlh Insurance January 1984 - January 1988
Skills
Marketing, Business Development, Management
Education
University of Louisville
MBA, Marketing
University of Louisville
BS, Math & Physics
Bank of the West June 2010 - Present
Blackhawk Network May 2009 - April 2010
JP Morgan Chase July 2007 - October 2009
Harland Financial Solutions March 2003 - June 2007
Providian Financial April 1998 - October 2002
AT&T August 1996 - March 1998
Bank of America October 1994 - July 1996
Skills
Vendor Management, PMO, PMP, Agile Methodologies, SDLC, Business Intelligence
Education
University of California, Los Angeles 1989 — 1993
Bachelor's Degree, Business Economics
Servion Global Solutions July 2014 - Present
Avaya Professional Services July 2011 - July 2014
HUMANA July 2003 - July 2011
Providian Financial 1999 - 2003
Skills
Avaya, Nortel, Cisco ICM, Cisco Technologies, Telecommunications, Telephony, Call Center, VoIP, Call Centers, IVR, Unified Communications, Contact Centers, ACD, SIP, LAN-WAN, Technical Support, CTI, Avaya Technologies, Vendor Management, Professional Services, Networking
Education
University of Louisville 1988 — 1993
Bachelor of Science in Business Administration, Business Administration and Management, General
Yum! Brands March 2015 - Present
Yum! Restaurants International March 2013 - March 2015
Yum! Restaurants International October 2010 - February 2013
Yum! Brands May 1998 - October 2010
AEGON Americas January 1997 - May 1998
Providian Financial 1995 - 1997
Skills
Financial Reporting, Financial Analysis, Accounting, Team Leadership, Customer Service, JD Edwards, PeopleSoft, Microsoft Excel, Hyperion HFM, Microsoft Word, PowerPoint, Outlook, HTML, Hyperion Enterprise, Microsoft Office, English, Windows, Research, Hyperion Planning
Education
University of Louisville 1991 — 1996
Bachelor of Science (B.S.), Business Administration and Management, General
Omada Health October 2015 - Present
Castlight Health September 2013 - September 2015
HumanConcepts (acquired by Saba) June 2011 - May 2013
Oracle September 2006 - January 2009
Old Republic Home Protection November 2001 - September 2004
Sun Microsystems June 2000 - December 2000
Providian Financial November 1994 - August 1999
Skills
SaaS, Enterprise Software, Sales Process, Salesforce.com, Training Delivery, Leadership, Lead Generation, Business Development, Sales Presentations, Solution Selling, Start-ups, Training, New Business Development, Workforce Planning, Onboarding, Sales Operations, Sales, Cloud Computing, Curriculum Design, Presentations, Program Management, Direct Sales, Product Demonstration, Sales Management, Selling, Strategic Planning, Professional Services, Software Industry, Analytics, Inside Sales, Sales Enablement, CRM, Coaching, Project Management, Networking, Strategy, Demand Generation, Product Development, Marketing, Human Resources, Strategic Partnerships, Cold Calling, Account Management, Cloud Applications, Cross-functional Team..., Marketing Communications, Go-to-market Strategy, Consulting, Forecasting, Warm Calling
Education
University of San Francisco - Masagung Graduate School of Management
MBA, Telecommunications; eBusiness
University of California, Santa Barbara
BA, Anthropology; Latin America focus
Mira Costa
Oakland Unified School District September 2002 - Present
Providian Financial October 1994 - March 2002
Skills
Vendor Management, Program Development, Program Management, Staff Development, Curriculum Design, Training, Non-profits, Coaching, Curriculum Development, Organizational..., Community Outreach, Leadership, Fundraising, Teaching, Nonprofits, Volunteer Management
Education
University of North Carolina
BA, English
University of San Francisco
MA, Education
Only for Friends 2001 - Present
Ogilvy & Mather 1999 - 2001
Citibank 1997 - 1999
Providian Financial September 1994 - September 1997
Chiat Day 1988 - 1990
Saatchi & Saatchi 1984 - 1988
Soskin Thompson 1981 - 1984
Skills
Advertising, Direct Marketing, Marketing Strategy, Online Marketing, Writing, Integrated Marketing, Strategic Planning, Brand Development
Education
University of Pennsylvania 1966 — 1970
Bachelor of Arts (BA), Business/Linguistics
Evanston Township High School
Synchrony Financial July 2014 - Present
GE Capital July 2012 - Present
GE Capital September 2005 - August 2012
Providian Financial October 2003 - September 2005
Argus Information and Advisory Services August 2000 - February 2003
Skills
Analytics, Financial Modeling, Financial Services, Credit Cards, Predictive Modeling, Strategy, Relationship Management, Segmentation, Portfolio Management, Cross-functional Team..., SAS, Banking, CRM, Vendor Management, Financial Analysis
Education
University of Pennsylvania 1996 — 2000
BSE
Servite High School
Research & Polling, Inc. September 2014 - April 2015
Albuquerque Business First January 2014 - July 2014
Memorial Health System March 2011 - February 2012
TransUnion July 2004 - September 2005
Providian Financial December 2001 - May 2003
Skills
Market Research, Project Implementation, Change Management, SPSS, Healthcare, Supply Chain, Business Analysis, Business Strategy, Business Management, Microsoft Office, Training & Development, Market Analysis, Data Analysis, Data Mining, Demand Forecasting, Cash Flow Forecasting, Revenue Forecasting, Brand Development, Pricing Strategy, Entrepreneurial Skills, Marketing Research, Research Design, Employee Training, Consulting, Persuasive Presentations, Management, Management Consulting, Leadership, Strategy, Cross-functional Team..., Entrepreneurship, Forecasting, Analysis, Strategic Planning, Business Intelligence, Project Management, Team Leadership, Analytics, Competitive Analysis, Segmentation, Qualitative Research, Quantitative Research, Statistics, Financial Modeling, Customer Insight, Competitive Intelligence, Research, Marketing Strategy, Process Improvement, Financial Analysis
Education
University of Notre Dame - Mendoza College of Business 2008 — 2010
MBA, Marketing & Investments
University of Mumbai 1997 — 2001
B.Sc, Mathematics
FICO December 2013 - Present
Madeira Global LLC, privately owned October 2009 - December 2013
Experian Decision Analytics 2007 - 2009
FICO 1999 - 2006
Providian Financial 1997 - 1999
Citibank 1989 - 1997
Skills
Risk Management, Credit Risk, Process Improvement, Customer Relations, Analytics, Credit Scoring, Banking, Portfolio Management, Predictive Analytics, Management Consulting, Credit Cards, Retail Banking, Strategy Development, Payments, Credit, Business Strategy, Cards, Risk, Business Analytics, Program Management, Business Analysis, Product Management, Data Mining, Segmentation, Business Intelligence, Vendor Management, Data Analysis, Business Management, Business Process..., Outsourcing, Account Management, Compliance, Customer Acquisition, Change Management, Strategy, Financial Risk, Management, Project Management, SDLC, Financial Services, Competitive Analysis, Leadership, Consulting, Forecasting, Finance, Basel II, Analysis, Executive Management, Training, Predictive Modeling
Education
University of Nevada-Las Vegas 1981 — 1983
ENT Credit Union December 2013 - Present
Computer Sciences Corporation August 2009 - March 2013
CSC On-Site @ WaMu November 2003 - November 2008
Providian Financial March 2000 - November 2003
Bank of America June 1999 - March 2000
United States Air Force August 1979 - September 1999
Skills
ITIL Certified, MCSE 2003, MCSA, Vendor Management, Technical Support, Troubleshooting, Data Center, Disaster Recovery, Windows 7, Help Desk Support, IT Service Management, Servers, ITIL, Computer Hardware, PMP, Software Installation, Cisco Technologies, Telecommunications, Management, IT Operations, Networking, Active Directory, VPN, Team Building, Budgets, Service Management, Service Delivery, Strategic Planning, Project Management, Security, Windows Server, PMO, Business Continuity, IT Management, SAN, Integration, Information Technology, Incident Management, IT Strategy, System Deployment, Microsoft Certified..., Laptops, Citrix, Cloud Computing, VMware, Server Administration, Mobile Devices, Process Improvement, Hardware Support, Packaging
Education
University of Phoenix 2008 — 2010
Master of Science (M.S.)
University of Phoenix 2003 — 2006
Bachelor's degree
OBIflow (Optimized Business Intelligence) July 2012 - Present
Delta Dental February 2004 - 2011
DeltaNet September 2003 - February 2004
Providian Financial March 1998 - June 2003
McLaughlin, Piven and Vogel, Inc. August 1991 - 1993
Skills
SOA, Enterprise Architecture, Management, Agile Methodologies, Enterprise Software, Oracle, Software Development, Strategy, SaaS, Integration, Process Architecture, Solution Architecture, Digital Strategy, Technology Solutions, BPO, Social Media, Community Management, PL/SQL, Cloud Computing, Business Intelligence, Tomcat, Unix, Apache, Weblogic, JBoss Application Server, Project Management, Linux, SOAP, Microsoft SQL Server, SDLC, JSP, JUnit, IIS, Program Management, Requirements Analysis, Leadership, Java, MySQL, JavaScript, Databases, ITIL, Web Services, Software Project..., Consulting, Business Analysis, Big Data, Content Management, Cross-functional Team..., Information Technology, Vendor Management
Education
University of San Francisco 1987 — 1991
Bachelor of Arts (B.A.)
University of San Francisco 1986 — 1991
Bachelor of Science (B.S.)
Berkshire Hathaway Homestate Companies January 2013 - Present
Archway Recovery Services January 2012 - Present
Sedgwick CMS March 2012 - January 2013
State Contracts: State Compensation Insurance Fund December 2006 - March 2012
State Compensation Insurance Fund January 2005 - December 2006
Fireside Bank January 2004 - January 2005
Bank of America February 2003 - January 2005
Providian Financial January 1999 - December 2003
Skills
Workers Compensation, Claims Management, Claims, Claims Administration, Subrogation, Accounting, Account Management, Budgeting, Banking, Business Analysis, Business Management, Contract Negotiation, Risk Management, Insurance, Underwriting, Workers' Compensation..., Claims Resolution, Claims Investigations, Claim, Management, Claim Investigation, Budgets, Casualty, Commercial Insurance, Employee Benefits, Human Resources, Liability, Liability Analysis, Litigation Management, Policy, Property & Casualty..., Training
Education
Pharmatox Institute of Addiction Studies 2010 — 2012
The California Association of Alcoholism and Drug Abuse Counselors (CAADAC), Substance Abuse/Addiction Counseling/Pharmacology
University of Phoenix 2003 — 2005
Business Administration, Management and Operations, 2005
UBS March 2009 - Present
Morgan Stanley April 2002 - March 2009
Providian Financial February 1999 - April 2002
Education
University of Southern California - Marshall School of Business 1993 — 1995
Master of Business Administration (M.B.A.), Business & Entrepreneurship
University of California, Davis 1986 — 1990
BA, Economics
University of California, Davis 1986 — 1990
BA, International Relations
Intuit November 2007 - September 2013
Utah Army National Guard 1985 - 2009
Providian Financial 1998 - 2002
Skills
Workforce Management, Contact Centers, Call Center, Leadership, Customer Service, Process Improvement, Call Centers, SaaS, Budgets, Change Management, Customer Experience, Incident Management, SharePoint, Project Management, Forecasting, Operations Management, Vendor Management, Software Documentation, Project Planning, Program Management, Product Management, Analysis, Outsourcing, Strategy, Cloud Computing, Team Building, Cross-functional Team..., Quality Assurance, Management, Team Leadership, Training, Risk Management, Business Analysis, Business Process..., Performance Management, Business Process, Customer Satisfaction, CRM, SDLC, Business Intelligence, Integration
Education
University of Phoenix 2001 — 2005
Bachelor of Science, Business Administration
Fisher Investments November 2014 - Present
Chapman Cubine Adams + Hussey November 2011 - November 2014
Wells Fargo Bank December 2008 - November 2011
Wells Fargo Bank August 2002 - December 2006
Providian Financial September 1994 - August 2002
Skills
Direct Marketing, Direct Mail, Integrated Marketing, Online Marketing, Database Marketing, Multi-channel Marketing, Marketing Communications, Email Marketing, Digital Marketing, Online Advertising, Management, Marketing Strategy, Analytics, Social Media Marketing, Lead Generation
Education
University of California, Davis 1989 — 1993
B.A., Sociology - Organizational Studies
Radiant Logic February 2009 - Present
JP Morgan Chase September 2008 - February 2009
WaMu October 2005 - September 2008
Washington Mutual Card Services October 2005 - September 2008
Washington Mutual Bank October 2005 - September 2008
Providian Financial May 2005 - October 2005
Providian Financial June 2004 - July 2004
Skills
SQL, SAS, Informatica, Visual Basic, Java, C#, Perl, Oracle, SDLC, Python, Business Intelligence, Business Objects, Analysis, Databases, C++, Business Analysis, Management
Education
University of California, Santa Barbara 2002 — 2004
Bachelor of Sciences (B.S.), Computer Sciences
Lincoln Financial Group January 2015 - Present
Lincoln Financial Group November 2010 - January 2015
Granite State Communications December 2007 - October 2010
Callogix 2006 - 2007
Providian Financial 2005 - 2007
Abacus Communications 2001 - 2005
Forum Financial Group 1999 - 2001
MBNA 1995 - 1999
US Navy VFA-151 1987 - 1991
Skills
Customer Service, Management, Sales, Team Building, Call Center, Salesforce.com, Insurance, Coaching, Strategic Planning, Telecommunications, Leadership, Team Leadership, Performance Management, Sales Management, New Business Development, Call Centers, Operations Management, Customer Retention
Education
University of Maine 1991 — 1995
BA, Business Management
US Navy 1987 — 1991
Hamilton Central
Leadership Greater Concord 2012
Coast to Coast Design June 2003 - Present
Providian Financial 1986 - 2003
Education
University of Phoenix
BS, Business
Allgeier HR Consulting January 2000 - Present
Atria Senior Living Group August 1997 - December 1999
Providian Financial April 1989 - June 1997
AEGON 1989 - 1997
AEGON (formerly Providian) 1989 - 1997
Skills
Organizational..., Human Resources, Leadership Development, Coaching, Strategy, HR Consulting, Leadership, Staff Development, Training, Employee Training, Management, Program Management, Talent Management, Personnel Management, Employee Relations, Employee Benefits, Consulting, Public Speaking, Succession Planning, Executive Coaching, Recruiting, Time Management
Education
University of Louisville
Psychology and Communication
Dell June 2011 - Present
SanDisk Corporation November 2007 - May 2011
SanDisk July 2008 - July 2009
SanDisk Corporation April 2003 - November 2007
ZNYX Networks September 2001 - April 2003
Quantum Corporation October 1999 - September 2001
Providian Financial 1994 - 1999
Skills
IT Operations, Data Center, IT Service Management, ITIL, Outsourcing, Networking, Infrastructure, Vendor Management, Strategy, SaaS, Disaster Recovery, Process Improvement, SDLC, Program Management, Cloud Computing, Cross-functional Team..., Telecommunications, Business Development, Hyperscale, Enterprise Software, Information Technology, Project Management, ERP, Leadership, Management, High Availability, Security, Integration, IT Management, System Administration, Storage, Virtualization, IT Strategy, System Deployment, Professional Services, Enterprise Architecture, Storage Area Networks, Information Security, Team Building, PMP, Technical Support
Education
University of California, Santa Barbara 1991 — 1994
Bachelor’s Degree, Psychology
Comcast July 2015 - Present
University of Phoenix April 2008 - Present
Washington Mutal September 2006 - April 2008
Aflac September 2003 - April 2007
Providian Financial January 1998 - January 2003
Skills
Microsoft Office, Leadership, Training, Sales, Research, PowerPoint, Microsoft Excel, Recruiting, Adult Education
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management
University of Phoenix 2007 — 2009
Bachelors of Science, Psychology
AAA Northern California, Nevada & Utah 2010 - Present
SELF-EMPLOYED January 2002 - June 2012
AAA July 2009 - October 2009
Investools January 2002 - June 2009
Oak Grove Construction, paving construction company March 2000 - October 2001
360 Group Direct Marketing Agency February 2000 - October 2001
Providian Financial October 1996 - February 2000
Providian 1990 - 1999
Providian Financial August 1996 - October 1996
University of Notre Dame August 1994 - May 1996
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, College Recruiting, Technical Recruiting, Human Resources, Internet Recruiting, Sourcing, Talent Management
Education
University of California, Santa Barbara 1986 — 1990
Bachelor of Arts (B.A.), Communications
University of California, Santa Barbara 1986 — 1990
Bachelor of Arts, Communication Studies
Solazyme, Inc. August 2013 - Present
Jonathan Product LLC April 2007 - June 2009
Gap Inc. December 2002 - March 2007
Providian Financial March 2000 - August 2002
Nordstrom January 1999 - November 2000
Styles For Less, Inc. September 1996 - December 1998
Wet Seal, Inc July 1992 - 1996
Skills
Training & Development, Sales Management, Sales Recruitment, Retail, Recruiting, Sales, Employee Training, Training, Strategic Planning, Time Management, Customer Service, Beauty Industry, Strategy, Marketing, Merchandising, Business Development, Fashion, Cosmetics, Sales Operations, Visual Merchandising, Retail Sales
Education
University of Phoenix 2010 — 2015
Bachelor's degree, Business Management
Child Care January 2006 - Present
O'Toole December 2001 - Present
Providian Financial March 2000 - June 2001
Sears, Roebuck and Co. October 1994 - March 2000
Skills
Customer Service, Public Speaking, Leadership, Management, Microsoft Word
Education
University of Louisville 1981 — 1983
College Avenue Student Loans September 2015 - Present
The 13th Floor Project February 2015 - Present
Corinthian Colleges November 2009 - February 2015
The Kessler Group July 2005 - November 2009
Universal Savings Bank February 2003 - June 2005
Crucial Solution Consulting June 2001 - June 2005
Providian Financial, United Kingdom June 2000 - July 2001
First Select, Inc., Subsidiary of Providian Financial July 1999 - May 2000
Providian Financial March 1997 - June 1999
Skills
Database Marketing, Start-ups, Credit Cards, P&L Management, Customer Acquisition, Marketing Strategy, Online Marketing, Online Advertising, Direct Marketing, Marketing, New Business Development, Business Strategy, CRM, Leadership, Business Planning, Management, Analytics, Strategic Partnerships, Segmentation, Financial Services, Product Management, Lead Generation, Strategy, Product Marketing, E-commerce, Competitive Analysis
Education
University of Michigan 1983 — 1988
BS, Electrical Engineering & Computer Science
Integrated Marketing Technology, Inc. December 2014 - Present
Stage Dor Dance Studio 2008 - Present
Integrated Marketing Technology, Inc. 1999 - 2000
Providian Financial 1988 - 1999
Providian Financial 1988 - 1990
McCann-Erickson 1986 - 1988
McCann-Erickson 1985 - 1986
McCann-Erickson 1984 - 1985
Skills
Silverpop Fundamentals..., Management, Microsoft Excel, Microsoft Word, Leadership, Creative Direction, Graphic Design, Costume Design, Handbag Design, Jewelry Design, Custom Fabric Design, Outlook
Education
University of Michigan 1978 — 1982
Bachelor's Degree, Graphic Design and Art HIstory
Eide Bailly January 2015 - Present
University of Utah - Employment May 2014 - Present
eBay Inc February 2014 - February 2015
eBay Inc January 2013 - February 2015
PMI Northern Utah Chapter 2013 - 2015
eBay December 2011 - January 2013
eBay September 2004 - January 2012
American Express Bank October 2003 - September 2004
eBay November 2002 - October 2003
Providian Financial August 2000 - November 2002
Skills
Project Management, Management, Project Planning, PMP, Leadership, Analysis, Data Analysis, Business Strategy, Integration, Budgets, Process Improvement, Business Analysis, Program Management, Troubleshooting, Product Management, Vendor Management, Cross-functional Team..., MS Project, Business Process..., Business Intelligence, Software Project..., Outsourcing, Forecasting, PMO, Governance, Agile Project Management, CRM, Call Centers, Team Leadership, Strategic Planning, Analytics, Project Portfolio..., Team Building, Resource Management, Agile Methodologies, Training, E-commerce, Customer Satisfaction, Business Process
Education
Villanova University 2004 — 2005
Blackbelt, Six Sigma
University of Phoenix 2000 — 2003
MS, Computer Information Systems
Utah State University 1990 — 1997
BA, Business Administration
CVS Health October 2011 - Present
CVS Health June 2005 - June 2011
Staffcare March 2004 - May 2005
Snelling Personnel Services October 2000 - May 2002
Providian Financial April 1998 - October 2000
Skills
Management, Leadership, Cross Functional Team..., Process Improvement, Strategic Planning, Coaching, Customer Service, Analysis, Migration Projects, Medicare Part D, Driving Results, Call Centers, Problem Solving, Relationship Management, Account Management, Performance Motivation, Performance Management, Pharmacy Benefit..., HIPPA, Customer Satisfaction, Microsoft Office, Budgets, Recruiting, RX Claim, AS400 Administration, Cross-functional Team...
Education
University of Phoenix
Health/Health Care Administration/Management
Fidelity Investments July 2015 - Present
HYLA Mobile - Extending the Life Cycle of Mobile Devices December 2012 - July 2015
TEKsystems February 2011 - December 2012
Pyramid Technologies May 2009 - February 2011
Everest Consulting Group March 2004 - May 2009
Accenture September 2003 - March 2004
Providian Financial June 2001 - September 2003
Waltech Inc August 2000 - June 2001
Skills
Weblogic, Spring, Websphere, Agile Methodologies, SQL, Web Services, SDLC, XML, DB2, PL/SQL, SOA, Oracle, Java Enterprise Edition, Hibernate, Struts, Tomcat, Java, J2EE Application..., EJB, JMS, Enterprise Architecture, WebSphere, Spring Framework, WebLogic
Education
University of Mysore 1995 — 1998
Master of Computer Applications (M.C.A.), Computer Science
University of Louisville November 2003 - Present
Bank of America May 2003 - November 2003
Providian Financial 1992 - 2002
Skills
Organizational..., Leadership Development, PeopleSoft, Leadership, Recruiting, Staff Development, Coaching, Human Resources, Higher Education, Employee Training, Event Planning, Instructional Design, Resume Writing, Microsoft Office, Training
Education
University of Louisville
Legal Assistant/Paralegal
Golden State Lumber, Inc. 2005 - Present
California State Automobile Association (AAA) 2004 - 2005
Pacific Gas and Electric Company 2002 - 2004
TennisForKids.org (www.tennisforkids.org) 2001 - 2004
Acta Technology, Inc. 2001 - 2001
Providian Financial 2000 - 2001
Hersh & Hersh Law Corp. 1999 - 2000
Skills
Litigation, Corporate Law, Licensing, Civil Litigation, Legal Writing, Negotiation, Employment Law, Mergers & Acquisitions, Dispute Resolution, Legal Issues, Joint Ventures, Intellectual Property, Corporate Governance, Legal Compliance
Education
University of San Francisco School of Law 1997 — 2000
J.D., Law
University of California, Davis 1993 — 1997
RelayHealth McKesson June 2014 - Present
Milyoni, Inc. (million eye) August 2012 - July 2013
Live Nation, TicketWeb July 2011 - July 2012
SGB Consulting July 2009 - July 2011
eBay, StubHub January 2006 - June 2009
Comcast 2003 - 2006
Consumer Financial Partners June 2001 - July 2003
PeoplePC (EarthLink) 1999 - 2001
Providian Financial April 1996 - 1999
Skills
Product Management, E-commerce, Strategy, Analytics, Cross-functional Team..., User Experience, Project Management, Leadership, Mobile Applications, Product Development, Process Improvement, Business Intelligence, Management, Team Leadership, Web Project Management, Strategy Development, Customer Experience, Business Strategy, Management Consulting, Strategic Planning, Marketing Strategy, Vendor Management, SDLC, Agile Methodologies, Vendor Relations, Web Design, Budget Management, User Stories, User-centered Design, Stakeholder Engagement, Roadmap, Customer Relations, Negotiation, Mobile Devices, SaaS, CRM, Competitive Analysis, Cloud Computing, Digital Marketing, SEO
Education
University of California, Davis 1991 — 1995
BS Studies
Allscripts July 2013 - Present
Insuramax January 2012 - July 2013
ZirMed January 2011 - January 2012
Avoca Physician Services January 2009 - January 2011
First Commonwealth Mortgage Corporation October 2007 - January 2009
First Commonwealth Mortgage Corporation February 2006 - October 2007
First Commonwealth Mortgage Corporation February 2003 - February 2006
First Commonwealth Mortgage Corporation June 2001 - February 2003
Providian Financial June 1998 - June 2001
Skills
Solution Selling, Major Accounts, Salesforce.com, Inside Sales, Direct Sales, Sales Process, Technical Demonstrations, Sales, Software Industry, Sales Operations, Insurance, Health Insurance, Account Management, Team Building, Healthcare Information..., Business Development, Revenue Cycle Management, Training, Employee Benefits, Marketing, Healthcare, Cold Calling, SaaS, Healthcare Industry, Revenue Cycle, EHR, Coaching, Strategic Planning, Practice Management, Medical Billing, New Business Development, Sales Presentations, Hospitals, Healthcare Management, Medicare
Education
University of Louisville 1996 — 2001
Bachelor of Arts (BA)
Saint Xavier High School Louisville, KY 1992 — 1995
Olympus Funding March 2002 - Present
Providian Financial March 1997 - June 2000
Skills
Banking, Loans, Mortgage Lending, Credit, Retail Banking, Mortgage Banking, Residential Mortgages, Loan Origination, Leadership, Referrals, FHA, Refinance, USDA, Training, Insurance
Education
University of Phoenix 1999 — 2001
BSBA, Business Administration/Computer Information Systems
Microsoft September 2013 - Present
Microsoft July 2010 - September 2013
Microsoft June 2005 - July 2010
Microsoft September 2002 - June 2005
Microsoft January 2001 - September 2002
Sarcom October 1997 - January 2001
Providian Financial November 1995 - October 1997
AEGON June 1993 - November 1995
Skills
Channel Sales, Enterprise Software, Sales, Business Development, Healthcare, Cloud Computing, Solution Selling, Product Management, CRM, SaaS, Sales Operations, IT Strategy, SharePoint
Education
University of Louisville 1994 — 1996
Pleasure Ridge Park
Tagged April 2014 - Present
Tagged January 2012 - April 2014
FiberTower August 2004 - November 2011
Providian Financial January 2004 - July 2005
Providian May 2000 - January 2004
Providian November 1998 - April 2000
Bank of America July 1997 - May 1998
Skills
Data Modeling, SQL, Analytics, Data Mining, Business Analysis, Systems Analysis, Predictive Modeling, Predictive Analytics, Customer Analysis, Database Marketing, Marketing Analytics, Business Analytics, SAS, Forecasting, Product Management, Competitive Analysis, Financial Modeling, Relational Databases, Segmentation, SAS programming, Business Intelligence, Statistical Modeling, Data Analysis
Education
University of California, Santa Barbara 1991 — 1994
B.A. Diploma, Economics
Con-way July 2007 - May 2008
Mt. Hood Beverage Company July 2007 - April 2008
USBank 2006 - 2007
Providian Financial 2000 - 2004
Bank of America 1987 - 2000
Skills
Disaster Recovery, Active Directory, Technical Support, VMware, Telecommunications, Data Center, ITIL, Windows Server, Troubleshooting, Servers
Education
University Of Phoenix 2000 — 2004
Riordan High School 1983 — 1987
High School
AAA Mid-Atlantic January 2014 - Present
AAA Club Partners January 2012 - December 2013
Wilmington Trust March 2010 - September 2011
First National Bank of Chester County May 2006 - March 2010
MBNA June 2004 - May 2006
Providian Financial October 2001 - June 2004
Margolis & Company August 1999 - July 2001
Arthur Andersen LLP December 1997 - July 1999
Education
University of Delaware - Lerner College of Business and Economics 1993 — 1997
BS Accounting, Accounting
First Republic Bank November 2011 - May 2015
MCKESSON CORPORATION January 1999 - May 2010
Providian Financial 1998 - 1999
Franklin Bank 1992 - 1998
Education
University of Maryland University College 2013 — 2014
Master of Business Administration (M.B.A.)
University of Maryland University College 2011 — 2013
Master of Science (M.S.), Information Technology - Information Assurance (MSIT-IA)
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Information Technology – Information Security Systems (BSIT/ISS)
University of Phoenix 2007 — 2008
Associate of Science (A.S.), Information Technology – Networking (AAIT/N)
JP Morgan Chase November 2004 - June 2007
Telespectrum September 2002 - 2004
TeleSpectrum Worldwide 2002 - 2004
Providian Financial 2001 - 2002
RMH Teleservices 1995 - 2000
RMH Teleservices (Now a part of NCO Group) 1995 - 2000
RMH 1995 - 2000
Education
University of Delaware
Genentech August 2012 - Present
BlackRock October 2011 - July 2012
BlackRock December 2009 - October 2011
Barclays Global Investors December 2008 - November 2009
Barclays Global Investors April 2006 - December 2008
Barclays Global Investors October 2004 - July 2006
Providian Financial April 2004 - October 2004
Providian Financial October 2002 - November 2003
Providian Financial June 2001 - October 2002
Providian Financial April 2000 - June 2001
Skills
Business Analysis, Business Process, Change Management, Deferred Compensation, Employee Relations, Expatriate Management, Global Mobility, Global Strategy, HRIS, Human Resources, Immigration Law, Personnel Management, Performance Management, Strategy, Workforce Planning
Education
University of Phoenix 2001 — 2003
M.A., Organizational Management
University of Mary Washington 1991 — 1995
B.S., Psychology
Visa Inc. December 2007 - Present
McAfee, Inc January 2006 - November 2007
Providian Financial (Washington Mutual Card Services) February 2003 - January 2006
Providian Financial December 1999 - February 2003
DHL Airways July 1997 - December 1999
Private Business May 1995 - May 1997
Education
University of San Francisco - School of Management 1998 — 2001
MBA, Marketing and E-business
University of San Francisco 1993 — 1997
BA, Finance
Property Radar March 2014 - Present
Tower Research Capital September 2009 - August 2013
Merrill Lynch May 2006 - September 2009
Morgan Stanley December 2000 - May 2006
Wells Fargo May 2000 - November 2000
Spinner.com June 1999 - May 2000
Providian Financial July 1998 - June 1999
Wells Fargo October 1997 - July 1998
Informix January 1997 - October 1997
Empart Technologies February 1995 - December 1996
Skills
MySQL, SQL, Data Modeling, Equities, Reference Data, Bloomberg, Databases, Database Design, MongoDB, Compustat, Python, Unix, Options, Perl, Fixed Income
Education
University of California, Davis 1990 — 1995
Consultant July 2014 - Present
FOLIOfn, Inc August 2010 - January 2014
The Hartford September 2004 - June 2009
Union Bank of California April 2003 - August 2003
Providian Financial 1995 - 2003
Ramboll Environ 1990 - 1995
Skills
Talent Management, Performance Management, Human Resources, Employee Relations, Succession Planning, Consulting, Recruiting, Management, Talent Acquisition, Employee Benefits, Training, Financial Services, Vendor Management, Coaching, Onboarding, 401k, Team Leadership, Strategic Leadership, Change Management, Large Scale Change..., Executive Coaching
Education
University of Pittsburgh 1984 — 1988
BS, Psychology
University of Pittsburgh 1984 — 1988
BA, English
ECCHS
CircleBack Lending September 2015 - Present
Next-Steps Agency July 2014 - August 2015
Credit One Bank August 2008 - July 2014
Fremont General August 2005 - July 2008
Providian Financial September 2002 - May 2005
Fleet Boston - Fleet Credit Card Services March 2001 - September 2002
First USA - Bank One February 1996 - February 2001
Franklin Templeton Investments 1994 - 1995
Citibank Visa and MasterCard 1983 - 1994
Skills
Forecasting, Process Improvement, Change Management, Team Building, Capacity Planning, Management, Root Cause Analysis, Vendor Management, Vendor Relationships, Strategy, Credit, Recruiting, Call Centers, Executive Management, Budgets, Leadership Development, Customer Satisfaction, Outsourcing, Business Strategy, Coaching, Credit Cards, Mergers & Acquisitions
Education
University of San Francisco 1992 — 1994
BS, Organizational Behavior Management, with Institutional Honors
Union Bank of California October 2004 - Present
Providian Financial April 2002 - October 2004
ReEnforce, LLC April 2000 - July 2002
Wells Fargo March 1988 - April 2000
Citicorp Management Logistics August 1986 - March 1988
Matson Navigation March 1985 - August 1986
M&M Mars, Inc. June 1983 - March 1985
PNC Bank September 1977 - June 1982
University of Pittsburgh February 1972 - September 1977
Education
University of Pittsburgh 1968 — 1981
Bachelor's, Creative Writing
University of Pittsburgh
Master's, Masters in Information Science included System Application Development
Nationstar Mortgage August 2015 - Present
JPMorgan Chase February 2014 - August 2015
JPMorgan Chase July 2011 - February 2014
University of Phoenix November 2008 - July 2011
Wyndham Worldwide - RCI October 2007 - March 2011
Countrywide Home Loans March 2005 - October 2007
Affinity Outsourcing Group, Inc. May 2004 - May 2005
Access Integrated Networks/Birch Communications 2002 - 2004
Providian Financial 2000 - 2002
GTE/Verizon 1994 - 2000
Skills
Call Center, Telemarketing, Outsourcing, Customer Relations, Organizational..., Operations, Operations Management, Call Center Development, Outbound, Analytics, Forecasting Models, Workforce Management, Inbound Marketing, Program Management, Vendor Management, Contract Negotiation, Management Consulting, Continuous Improvement, Business Strategy, Business Analysis, Business Process..., Performance Improvement, Management, Change Management, Project Management, Offshore Outsourcing, Business Process..., Forecasting, Customer Service, Strategy, Call Centers, Risk Management, Process Improvement, CRM, Cross-functional Team..., Strategic Planning, Customer Retention, Customer Experience, Customer Satisfaction, Leadership, Telecommunications, Enterprise Software, Executive Management, Budgets, Sales, Training, Finance, Interviews, Performance Management, Start-ups
Education
University of Phoenix 2002 — 2006
MBA
University of Phoenix 1999 — 2001
BSB, Business Administration
Alvernaz Ent. Senior Manager Sales/CollectionsProvidian FinancialJuly 1996 - July 2002
Providian Financial July 1996 - July 2002
Skills
Marketing Strategy, Strategic Planning, Real Estate, Business Strategy, New Business Development, Real Estate Transactions, Sales, Start-ups, Customer Service, Analytics, Call Center, Contract Negotiation, Online Advertising, Social Media, Social Media Marketing, Budgets, Property Management
Education
University of California, Davis 1992 — 1995
PayPal June 2011 - Present
Washington Mutual Card Services 2005 - August 2009
Providian Financial 2001 - 2005
Prophet Brand Strategy 1999 - 2001
Citibank 1997 - 1999
Skills
Credit Cards, Multi-channel Marketing, Direct Mail, Credit, Cross Selling, Direct Marketing, Financial Services, Customer Acquisition, Campaign Management, Leadership, Strategy, Analytics, Cross-functional Team..., Customer Experience, Management, CRM, Vendor Management, Analysis, Marketing, Segmentation, Marketing Management
Education
University of Michigan 1993 — 1997
BA, Economics and Chinese
VW Credit, Inc. March 2013 - Present
VW Credit, Inc. February 2012 - March 2013
VW Credit, Inc. May 2008 - February 2012
Volkswagen Bank USA January 2006 - May 2008
Volkswagen Bank USA November 2003 - January 2006
Fairbanks Capital July 2002 - December 2003
Providian Financial November 2000 - July 2002
Associates Capital Bank February 1998 - November 2000
Skills
Credit, Financial Analysis, Banking, Credit Risk, Finance, Risk Management, Forecasting, Loans, Credit Analysis, Portfolio Management, Analysis, Financial Modeling, Business Strategy, Residential Mortgages, Commercial Lending, Management
Education
University of Phoenix 2001 — 2003
Master of Business Administration (M.B.A.)
University of Utah 1996 — 1999
Bachelor's Degree, Bachelor of Arts in Finance
Lumentum Holdings, Inc August 2015 - Present
JDSU 2012 - August 2015
JDSU 2004 - 2012
Firemans Fund Insurance Company April 1998 - February 2004
Ascend Communications 1998 - 1998
Providian Financial 1993 - 1997
ChannelNet 1992 - 1993
Supercuts (now owned by Regis Corporation) 1992 - 1992
Converse Environmental West 1988 - 1992
Skills
Onboarding, Talent Management, Talent Acquisition, Succession Planning, HRIS, Employee Engagement, Deferred Compensation, Employee Benefits, Workforce Planning, Employee Relations, Performance Management, Human Resources
Education
University of California, Los Angeles 1980 — 1984
BA, Design
Marin Catholic High School 1976 — 1980
Stryker August 2012 - Present
Stryker Endoscopy August 2011 - Present
Stryker October 2006 - August 2011
Providian Financial May 1999 - April 2002
Skills
Oracle, SDLC, Oracle E-Business Suite, Data Warehousing, Disaster Recovery, Oracle Applications, OBIEE, Data Center, Project Management, Software Documentation, AIX, System Administration, Servers, Management, Team Management, Analytics, Sarbanes-Oxley Act, Hardware, Infrastructure, Storage, Vendor Management, Integration, Business Intelligence, Order Management, Process Improvement, Cross-functional Team...
Education
University of Illinois at Urbana-Champaign
BS, Speech-Language Pathology/Pathologist
Backroads April 2008 - Present
Kessler Group 2005 - 2007
Kessler Group 2003 - 2005
Providian Financial 2000 - 2003
Pacific Consulting Services 1997 - 2000
Education
University of California, Davis 1991 — 1996
Wells Fargo 2012 - Present
Wells Fargo 2003 - 2012
Synacor 1999 - 2001
CitiMortgage (formerly iOwn) 1997 - 1999
Providian Financial 1995 - 1997
Skills
Financial Services, Marketing, Analytics, Business Analysis, Strategic Planning, Start-ups, SQL, Marketing Strategy
Education
University of California, Davis - Graduate School of Management
MBA, Marketing and Finance
University of California, Davis
BS, Managerial Economics
Lyon Real Estate 2004 - Present
Integres Global Logistics, Inc.. September 2001 - March 2004
Providian Financial 1999 - 2001
Skills
Short Sales, Real Property, Sellers, Buyers, First Time Home Buyers, Investors, Real Estate, Single Family Homes, Relocation, Investment Properties, REO, Foreclosures, Move Up Buyers, Buyer Representation
Education
University of Maine 1976 — 1980
BlackRock (formerly Barclays Global Investors) 2009 - Present
Washington Mutual Card Services September 2005 - August 2008
Providian Financial January 2001 - September 2005
Sydran Services August 1998 - January 2001
Skills
Employee Relations, Organizational..., Workforce Planning, Conflict Resolution, Coaching
Education
University of Colorado Boulder 1969 — 1973
B.A., Sociology
Ellie Mae December 2012 - Present
MonaVie June 2011 - March 2012
Bank of the West June 2011 - March 2012
Bank of Commerce Mortgage June 2010 - June 2011
E-Loan, Inc July 1998 - March 2009
Providian Financial 1992 - 1998
Education
University of Phoenix 2001 — 2005
ARRIS February 2012 - Present
ViVOtech November 2009 - February 2012
Irwin Home Equity March 2007 - September 2009
Irwin Home Equity March 2000 - March 2007
Irwin Home Equity March 1999 - March 2000
Irwin Home Equity November 1997 - March 1999
Providian Financial December 1996 - November 1997
Providian Financial September 1995 - December 1996
Providian Financial August 1994 - September 1995
Skills
Access, Analysis, Microsoft Excel, Financial Analysis, Time Management, Customer Satisfaction, Process Improvement, Forecasting, Credit, Cash Flow, Finance, Outlook, Financial Reporting, Auditing, Customer Service, Management, Visual Basic, PowerPoint, Supply Chain Management, Microsoft Word, Data Analysis, Project Management, Word, Compliance, Customer Relations, Month End, Internal Reporting, Supply Chain Operations, Demand Supply Planning, Troubleshooting
Education
University of Phoenix 1996 — 1998
MBA, Finance
University of California, Davis 1990 — 1994
BS, Managerial Economics
SourceAmerica February 2014 - Present
Think Finance 2013 - 2013
Prime Therapeutics 2008 - 2013
CPP North America 2005 - 2007
APAC Customer Services 2000 - 2003
Providian Financial 1998 - 2000
Skills
Call Centers, Vendor Management, Workforce Management, Process Improvement, Customer Experience, Cross-functional Team..., Outsourcing, Customer Retention, Call Center, Training, Customer Service, Customer Satisfaction, Operations Management, Account Management, CRM, Program Management, Strategic Partnerships, Strategic Planning, Contract Negotiation, Leadership, Service Delivery, Finance, Financial Services, Management, Team Building, multi cultural, Call Center Development
Education
University of Nebraska at Omaha
Bachelor of Science
Restaurant Supply Chain Solutions May 2012 - Present
Lightyear Network Solutions February 2005 - May 2012
Pegasus Satellite August 2002 - October 2004
Providian Financial June 1999 - August 2002
Skills
Recruiting, Human Resources, Talent Management, HRIS, Employee Relations, Technical Recruiting, Screening, Internet Recruiting, Sourcing, Employee Engagement, Executive Search, Applicant Tracking..., College Recruiting, Onboarding, Benefits Negotiation, Performance Management, Temporary Placement, Workforce Planning, Staffing Services, Personnel Management, Interviews, Succession Planning, Deferred Compensation, Employee Benefits, Hiring, Benefits Administration, Screening Resumes, New Hire Orientations, Conflict Resolution, Contract Recruitment, Temporary Staffing, Employee Training, Job Fairs, Leadership Development, Training, Staff Augmentation, Resume Writing, Career Development, Payroll, HR Policies, Background Checks, Vendor Management, PeopleSoft, Career Counseling
Education
University of Louisville 1996 — 1998
Master of Arts, Occupational Training and Development
University of Louisville 1987 — 1992
Bachelor of Science, School of Business Major: Marketing
Accenture September 2014 - Present
Visa Inc. October 2007 - April 2011
Washington Mutual Card Services January 2007 - September 2007
Washington Mutual Card Services September 2004 - December 2006
Providian Financial March 2004 - September 2004
Providian Financial March 2003 - March 2004
Providian Financial April 2000 - March 2003
Providian Financial November 1999 - April 2000
City of Tucson March 1994 - October 1999
City of Tucson March 1995 - March 1996
Skills
Vendor Management, Cross-functional Team..., Strategy, Outsourcing, Program Management, Management, Global Sourcing, Negotiation, Training, Risk Management, Contract Management, Procurement, Finance, Enterprise Software, Human Resources, Risk Assessment, Relationship Management, Supply Management, Credit Cards, Process Improvement, Security, Leadership, Sourcing, Contract Negotiation, Strategic Sourcing, Financial Services, Due Diligence, Payments, Purchasing, Financial Risk, Integration, Business Process..., SaaS, Spend Analysis, Change Management
Education
University of Massachusetts, Amherst 1989 — 1994
BA - Business Administration, Marketing, Economics
Randstad Sourceright December 2012 - December 2012
J.R. Metz Inc. February 2012 - November 2012
Wells Fargo February 2008 - December 2011
M Squared May 2007 - February 2008
Washington Mutual October 2005 - April 2006
Providian Financial 2000 - 2005
The Pacific Bank, N.A.. 1998 - 2000
Sumitomo Bank of California June 1997 - 1998
Office of the Comptroller of the Currency January 1986 - January 1997
Skills
Compliance, Regulatory Affairs, Compliance Audits, Banking, Credit Cards
Education
University of San Francisco 1979 — 1982
B.S., Business Economics
Zoosk March 2012 - July 2013
Xerox Corporation August 2010 - April 2012
Wells Fargo September 2009 - August 2010
Sears Holdings Corporation 2009 - 2009
Washington Mutual Card Services 2007 - 2009
GE Money January 2006 - 2007
Providian Financial 2003 - 2005
Discover Financial Services 2002 - 2003
SBC 2001 - 2002
Skills
Vendor Management, Credit Cards, Leadership, Direct Marketing, Strategy, Analytics, Telecommunications, Management, Process Improvement, Call Centers, Call Center, Cross-functional Team..., CRM, Customer Retention, Online Marketing
Education
Academy X Computer Training 2011 — 2011
Certificate, Web Design
University of Illinois at Urbana-Champaign - College of Business 1997 — 2001
Bachelor of Science, Business Administration - Marketing
Whitney M. Young Magnet High School
MPR Associates, Inc. January 2012 - June 2015
The Minneapolis Foundation April 2006 - December 2011
Dreyer's Grand Ice Cream January 2004 - April 2006
Providian Financial January 2000 - January 2004
Junior Achievement of the Bay Area January 1995 - January 2000
Education
University of Iowa
Bachelor of Science (B.S.)
Comcast Cable February 2015 - Present
CipherCloud April 2014 - Present
Comcast Cable September 2010 - Present
Wells Fargo September 2005 - September 2007
providian financial 2000 - 2004
acuson 1998 - 2000
Skills
Unix, Linux System..., Puppet, JBoss Application Server, casandra, Capistrano, Apache 2, SharePoint
Education
University of Massachusetts, Amherst
Aerospace, Aeronautical and Astronautical Engineering
drury
Humana February 2015 - Present
SHPS HRS (acquired by ADP, April 2012) March 2011 - Present
ADP October 2000 - March 2011
Humana 2000 - 2000
AmeriServe 1998 - 2000
AEGON 1997 - 1998
Providian Financial 1994 - 1997
Capital Holding Corporation 1992 - 1994
Capital Holding Corporation 1987 - 1992
Skills
Analysis, Forecasting..., Cross-Functional Team..., Product Managment and..., Business Process..., Project Management, Product Management, Product Development, Decision Support, Operational Streamlining, Relationship Building &..., Risk Management, Sales Support, Team Building, Forecasting, Game Theory, Strategy Development, Strategy, Analysis, Outsourcing, Operations Management, Process Improvement, Cross-functional Team..., Business Analysis, Training, Project Planning, Enterprise Software, Product Marketing
Education
University of Louisville 1980 — 1985
BS in Engineering, Engineering Mathematics and Computer Science
Summerserralia Designs January 2007 - June 2009
Providian Financial September 1985 - February 1998
Providian Financial 1986 - 1998
Education
University of San Francisco 1972 — 1976
Kaiser Permanente January 2015 - Present
Home January 2009 - December 2014
Washington Mutual/JP Morgan Chase 2007 - 2009
Washington Mutual 2005 - September 2007
Providian Financial 2003 - 2005
Providian Financial 1994 - 2002
Skills
Management, Program Management, Vendor Management, Business Analysis, Process Improvement, Financial Services, Risk Management, Marketing, Banking, Project Management, Leadership, Project Portfolio..., Marketing Strategy, Credit Cards, Business Requirements
Education
University of California, Davis 1989 — 1993
Bachelor of Science, Psychology
Bishop O' Dowd High School 1985 — 1989
Washington Mutual February 2004 - January 2009
Providian Financial February 2004 - January 2009
Washington Mutual Card Services February 2004 - January 2009
Visa 2000 - 2003
Bay View Capital Corporation 1996 - 2000
Home Federal Savings of San Francisco 1987 - 1996
Education
University of California, San Diego 1984 — 1987
U.S. Bank September 2014 - Present
MUFG Union Bank, N.A. October 2010 - September 2014
American Cancer Society December 2009 - December 2011
M Squared Consulting April 2010 - October 2010
JPMorgan Chase September 2008 - April 2009
Washington Mutual Card Services 2005 - April 2009
Providian Financial November 2003 - January 2005
Credit Evaluation January 2000 - November 2003
E-Commerce September 1999 - January 2000
Providian Financial November 1998 - September 1999
Skills
Risk Management, Banking, Credit Cards, Financial Risk, Credit, Process Improvement, Vendor Management, Business Analysis, Financial Services, Project Management, PMP, Analysis, Analytics, Business Process..., Call Centers, Customer Service, Finance, Financial Analysis, Leadership, Loans, Management, PMO, Project Planning, Project Portfolio..., Relationship Management
Education
University of San Francisco
B.S., Applied Economics
Verizon Business May 2008 - Present
CSC November 2003 - May 2008
Providian Financial 1997 - 2003
Skills
Data Center, Vendor Management, VoIP, IT Management, Disaster Recovery, IT Service Management, Cisco Technologies, VMware, Integration, Telecommunications, TCP/IP, Cloud Computing, Program Management, ITIL, Switches, Call Centers, IT Strategy, SDLC, Managed Services, IVR, Virtualization
Education
University of California, Santa Barbara 1990 — 1992
Wells Fargo 2015 - Present
Wells Fargo 2014 - 2015
Wells Fargo 2010 - 2014
Utica College 2011 - 2011
Wells Fargo 2005 - 2008
Providian Financial 2001 - 2002
Skills
Fraud, Risk Management, Risk Assessment, Operational Risk..., Banking, Fraud Detection, Process Improvement, Leadership, Analysis, Payments, Consulting, Financial Risk, Financial Services, Enterprise Risk..., Corporate Fraud, Corporate Governance, Credit Card Fraud, Fraud Reduction, Suspicious Activity..., Authentication Systems, Identity Theft, Identity Management, Identity Proofing, Investigation Technology, Authentication, Access Control..., Information Security, Internet Banking, Compliance, Policy Development, Project Management, Collaborative Problem..., Strategic Planning, Time Management, Supervisory Skills, Management, Training & Development, Cross-functional..., Innovation Development, Organization Skills, Critical Thinking, Interpersonal..., Active Listening, Stakeholder Engagement, Relationship Building, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Data Analysis, Data Modeling
Education
Utica College
Master's Degree, Economic Crime Management
University of California, Santa Cruz 1985 — 1990
Bachelor's Degree, Sociology
U.S. Bank November 2014 - Present
U.S. Bank September 2008 - November 2014
Briol & Associates, PLLC November 1999 - December 2007
GlaxoSmithKline May 1997 - April 1998
Providian Financial June 1992 - June 1996
Skills
Contract Negotiation, Negotiation, Legal Writing, Legal Research, Commercial Litigation, Corporate Law, Legal Assistance, Management, Civil Litigation, Employment Law, Research, Public Speaking, Editing, Collaborative Problem..., Mediation, Banking
Education
University of Minnesota Law School 1984 — 1987
Doctor of Law (JD), Cum Laude
Yale University 1980 — 1983
B.A., History, Cum Laude
Xerox Services May 2012 - December 2014
Americam Home Mortgage Services October 2011 - April 2012
JP Morgan Chase November 2009 - December 2010
First American Payment Systems June 2006 - December 2009
Countrywide Home Loans August 2005 - June 2006
Providian Financial December 2001 - August 2005
MCI-Worldcom 2001 - 2001
Airtouch Paging 1998 - 2001
Verizon Wireless 1998 - 2001
Verizon Wireless 1998 - 2001
Skills
Customer Satisfaction, Forecasting, Call Center, Project Management, Risk Management, Credit Cards, Process Improvement, Banking, Outlook, Customer Service, IEX, Technical Support, Microsoft Excel, Training, Workforce Management, Analysis, Call Centers, Time Management, Process Scheduler, Vendor Management
Education
University of North Texas 1994 — 1998
Guardian Life Insurance October 2003 - Present
Contract Training Consultant March 2002 - August 2003
Prudential Financial February 1999 - March 2002
Contract Consultant December 1997 - February 1999
Providian Financial October 1995 - October 1997
Louisville Metro Government October 1990 - October 1995
Skills
Training, CRM, Practice Management, Process Improvement, Instructional Design, Employee Training, Vendor Management, Marketing, Distance Learning, Sales Operations, Needs Analysis, Project Management, Change Management, Captivate, Technical Writing, Workshop Facilitation, Business Process, Consulting, Training Delivery, Customer Service, Management Consulting, Coaching, Business Development, Public Speaking, PowerPoint, Onboarding, Performance Management, SmartOffice, Process Management, Team Building, Business Requirements, Resource Management, Learning Management, Instructor-led Training, E-Learning, Organizational..., Management Development, Training Management, Client Management, Sales Consulting, Webex Facilitation, Web Conferencing, Self Directed Learning, Process Consulting, Financial Services, Mortgage Lending, Mortgage Servicing, Mortgage Underwriting, Webinars
Education
Xavier University 1993 — 1995
MEd, Human Resource Development
University of Kentucky 1986 — 1989
BA, Geography
Robert Half Technology 2009 - Present
JPM Chase/WaMu November 2005 - March 2009
Providian Financial 2001 - 2005
IT Consulting May 1998 - May 2001
Polaris Software Lab Limited February 1996 - May 1998
Skills
Software Development, Data Analysis, Enterprise Software, Business Analysis, Enterprise Architecture, Project Management, Team Building, SDLC, Healthcare Information..., Financial Applications, .NET, Analysis, Business Process, Integration
Education
University of Madras
The Home Depot August 2014 - Present
The Home Depot April 2012 - Present
CenturyLink February 2009 - March 2012
Qwest August 2004 - February 2009
Qwest April 2003 - July 2004
Qwest April 2000 - April 2003
Providian Financial 1998 - 2000
Discover Card 1994 - 1998
Campbell Soup Company 1992 - 1994
Skills
Call Center, Telecommunications, Customer Experience, Problem Solving, Budgeting, Customer Satisfaction, Call Centers, Sales Management, Process Improvement, Direct Sales, Sales, CRM, Budgets, Management, Coaching, Training, Customer Retention, Customer Service, Analysis, Project Management, Project Planning, Account Management, Leadership, Vendor Management, Team Leadership, Strategy, Solution Selling, Selling, Performance Management, Cross-functional Team..., Team Building, Sales Operations, Time Management, Interviews, Salesforce.com, Forecasting, Competitive Analysis, Operations Management, Sales Process, Quality Assurance, Product Management, Data Analysis, Business Development, Program Management, P&L Management, Employee Training, Managed Services, Strategic Partnerships, Business Process..., Product Marketing
Education
University of Phoenix 1999 — 2001
Masters, Masters in Business Administration
University of Phoenix 1994 — 1998
Bachelors, Business Management
The Jewish Home of San Francisco Elder Care August 2010 - Present
You Had Me At Woof Photography by Pam Biasotti January 2009 - Present
Pam Biasotti Photography 2004 - January 2009
Computer Sciences Corporation April 2004 - July 2008
Providian Financial 1999 - 2004
Providian Financial May 1998 - May 1999
Providian Financial August 1997 - May 1998
Providian Financial July 1992 - August 1997
First Interstate Bank August 1986 - July 1992
Skills
Cross-functional Team..., System Administration, Dog Behavior, Family Photography, Active Directory, Photography, Vendor Management, Backup Solutions, Portrait Photography, Servers, Business Analysis, Troubleshooting, Microsoft Certified..., Lightroom, Process Improvement, Windows, Networking, Call Centers, Project Management, ITIL, Disaster Recovery, Analysis, Change Management, IT Management, Software Documentation, SharePoint, Customer Service
Education
University of California, Santa Barbara 1983 — 1986
B.A., Business Economics
University of California, Los Angeles 1982 — 1983
undeclared
Citibank March 2006 - March 2013
Providian Financial 2003 - 2006
Charles Schwab 1999 - 2003
PwC 1996 - 1999
Peterson Consulting 1992 - 1995
Skills
Risk Management, Financial Services, Securitization, Banking, Credit, Credit Cards, Financial Analysis, Financial Modeling, Portfolio Management, Credit Risk, Analytics, Capital Markets, Financial Risk
Education
University of Michigan
BBA, Accounting and Finance
Cognizant Technology Solutions October 2012 - Present
Charla Parks Consulting May 2012 - October 2012
RightNow March 2011 - April 2012
OpenText April 2006 - March 2011
Providian Financial 2000 - 2002
Providian Financial 2000 - 2002
Skills
Pre-sales, Professional Services, Software Project..., Business Analysis, Requirements Analysis, Software Consulting, Software Documentation, Project Management, CRM, Enterprise Content..., Cloud Computing, IT Strategy, SaaS, SDLC, Enterprise Software
Education
University of North Texas
Bachelor of Arts (B.A.), Social Sciences
Wells Fargo March 2006 - Present
Wells Fargo March 2004 - March 2006
AP Marcom Solutions May 2000 - December 2003
Providian Financial July 1996 - April 2000
A.T. Kearney May 1995 - June 1996
Bank of the West February 1992 - April 1995
National Rural Utilitities Cooperative Finance Corporation March 1989 - November 1991
Skills
Product Management, Product Marketing, Marketing Strategy, Direct Marketing, Marketing, Financial Services, Banking, Analytics, Strategic Planning, Segmentation, Integrated Marketing, Portfolio Management, Online Advertising, Digital Marketing, Cross-functional Team..., Database Marketing, Marketing Communications, Content Strategy, Agile Methodologies, Customer Experience, Direct Mail, Advertising, Management, Strategy, Analysis
Education
University of Maryland College Park 1984 — 1988
BA, Journalism
UnitedHealth Group March 2009 - Present
JP Morgan Chase July 2008 - February 2009
WaMu October 2005 - July 2008
Providian Financial January 2004 - October 2005
Providian Financial 1999 - 2000
Skills
Vendor Management, Visio, Analytics, Risk Management, Requirements Analysis, Call Center, Credit Cards, Process Improvement, SDLC, Production Support, Business Requirements, SAS, Access, Data Modeling, Requirements Gathering, Business Objects, User Acceptance Testing, Data Warehousing, Oracle, Business Analysis
Education
University of California, Davis
BS
JP Morgan Chase September 2008 - Present
Washington Mutual Card Services November 2005 - September 2008
Providian Financial October 2005 - November 2005
Caremark December 2002 - October 2005
Sprint PCS November 1996 - December 2002
Budget Rent a Car January 1992 - November 1996
Education
University of North Texas
BS, Hotel & Restaurant Management
Bank of the West September 2009 - Present
Washington Mutual 2005 - 2009
Providian Financial 1992 - 2005
Skills
Accounting, Financial Analysis, Financial Modeling, Banking, Sarbanes-Oxley Act, Financial Services, Risk Management, Financial Reporting, Finance, Strategic Financial..., Cash Management, Forecasting, Corporate Finance, Credit, Internal Controls, Process Improvement, Financial Risk, Essbase, Auditing, Portfolio Management
Education
University of California, Davis 1990 — 1992
Masters, Business Administration
Boys & Girls Haven October 2008 - Present
Hexion Malveux 2006 - 2008
The Cabbage Patch Settlement House 2002 - 2003
Providian Financial 1999 - 2002
COMMONWEALTH ALUMINUM 1999 - 1999
Humana Inc 1997 - 1999
PNC Bank 1990 - 1997
Skills
Human Resources, Leadership, Strategic Planning, Integration, Employee Relations, Talent Management, Performance Management, HRIS, Onboarding, Recruiting, Workforce Planning, Personnel Management, Employee Engagement, Talent Acquisition, Employee Benefits, HR Policies, Applicant Tracking...
Education
Webster University 1994 — 1997
MA, Human Resources Management
University of Louisville 1984 — 1989
Bachelor of Arts (BA), English Language and Literature, General
JP Morgan Chase (formerly WaMu) January 2005 - January 2009
WaMu Card Services (formerly Providian Financial) 2000 - 2004
Providian Financial January 1995 - December 1999
Providian Financial November 1992 - December 1994
Skills
Risk Management, Financial Risk
Education
University of California, Davis 1988 — 1992
B.S, Managerial Economics
JPMorgan Chase September 2008 - October 2009
Washington Mutual Card Services (Formerly Providian Financial) 2003 - 2009
Providian Financial 2001 - 2003
North Point Communicaitons February 1998 - April 2001
Education
South West, school of technology 1995 — 1997
Certificate, Information Technology
University of Phoenix
Associates of Art, Information Technology, Information Technology
Walmart December 2008 - Present
Louisville Convention & Visitors Bureau 2009 - 2013
Kentucky Residential Referral Service 2009 - September 2009
Semonin Realtors 2006 - 2009
Providian Financial 2000 - 2004
US Census Bureau 2000 - 2000
Waldenbooks 1986 - 1999
Education
HomeServices Real Estate 2005 — 2006
KY Real Estate License, Real Estate
University of Louisville 1983 — 1988
Business - Marketing
Louisville Male High School 1979 — 1983
English, Mathematics, Science
Wells Fargo Bank March 2003 - Present
Citibank 2001 - 2003
Providian Financial 1999 - 2001
Hilltop Research 1998 - 1999
US Bank 1996 - 1998
Education
University of Cincinnati
Finance and Operations Research
Wells Fargo Wholesale Technologies - Insurance March 2014 - Present
Wells Fargo March 2008 - March 2014
Wells Fargo March 2004 - March 2008
Wells Fargo October 2000 - March 2004
Advanced Resources June 2000 - October 2000
Providian Financial October 1996 - June 2000
Quintiles June 1994 - October 1996
ALZA Corporation January 1992 - June 1994
Skills
SDLC, Business Analysis, Visio, SAS, SQL, Requirements Gathering, Analytics, SharePoint, Business Intelligence, Teradata, Business Requirements, Vendor Management, Process Improvement, Requirements Analysis, Data Analysis, Cross-functional Team...
Education
University of California, Davis 1988 — 1991
Bachelor of Science (B.S.), Major: Statistics / Minor: Education
Elan Advisors May 2015 - Present
Fidelity National Information Services January 2014 - November 2014
Lender Processing Services, Inc. (LPS) November 2011 - January 2014
Stein Mart September 2010 - October 2011
Providian Financial 1994 - 2002
Westpac 1991 - 1993
BNY Mellon 1985 - 1990
Skills
Investor Relations, Communication Training, Corporate Communications, Customer Service, Strategic Communications, Public Relations, Management, Treasury, New Business Development, Finance, Crisis Communications, Relationship Management, Portfolio Management, Strategy, Financial Services
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics
BS, Business Administration
The Nuzzo Group 2000 - Present
The Nuzzo Group January 1998 - Present
Providian-Aegon Corporation November 1968 - January 2000
Providian Financial 1968 - December 1999
Skills
International Trade, Export, Business Planning, New Business Development, Strategic Planning, Entrepreneurship, Marketing Strategy, Import, Business Development, Management Consulting, Sales Management, Start-ups, Finance, Marketing, Gold, Due Diligence, Venture Capital, Mergers & Acquisitions, Market Research, Strategy, Market Analysis, Real Estate, Funding, Private Equity
Education
University of Maryland Baltimore 1971 — 1975
Hartford Institute Marketing 1973 — 1974
Business, Management, Marketing, and Related Support Services
Region 19 ESC March 2006 - Present
Child Crisis Center April 2007 - December 2008
Providian Financial January 2002 - August 2003
Skills
Teaching, Staff Development, Childcare, Community Outreach, Child Development, Public Speaking, Event Planning, Instructional Design, Fundraising, Nonprofits, Time Management, Research, PowerPoint, Customer Service, Outlook, Leadership, Classroom, Teamwork, Social Media, Facebook, Adult Education, Critical Thinking, Microsoft Word
Education
University of Phoenix 2009 — 2013
Bachelor of Applied Science (BASc), Business Administration and Management, General
CallSocket March 2014 - Present
Adchemy 2012 - 2014
LiveOps 2009 - 2012
Washington Mutual Card Services 2007 - 2009
Washington Mutual Card Services 2001 - 2007
Providian Financial 1996 - 2001
Skills
Microsoft Excel, Customer Service, Microsoft Office, Account Management, Budgets, PowerPoint, Microsoft Word, Strategic Planning, Marketing, Project Management, Sales, Process Improvement, Marketing Strategy, Cross-functional Team..., Management, Business Development, Lead Generation, Call Centers, Program Management, Strategy
Education
University of Massachusetts, Amherst
Bachelor of Arts (BA), Sociology
MOVE Guides March 2015 - July 2015
LesConcierges May 2014 - September 2014
**Stealth Mode** August 2012 - May 2014
Capay Organic / Farm Fresh to You December 2010 - June 2012
Wells Fargo November 2008 - September 2009
AT&T November 2006 - April 2008
Sprint July 2005 - October 2006
ClientLogic / Sitel June 2004 - June 2005
Providian Financial January 1999 - April 2004
Education
DQ University
Associate of Arts (AA)
University of California, Davis
University
Delta Airlines January 2010 - Present
O'Currance Teleservices August 2007 - December 2007
K&R Mortgage June 2002 - August 2007
BidPay September 2006 - May 2007
Verizon Wireless April 2004 - August 2006
Providian Financial November 2000 - June 2002
Funjet Vacations September 1994 - November 2000
Education
University of Phoenix
m working towards my Bachelor's Degree, Business Management
Wells Fargo 2005 - 2012
AT&T 1997 - 2000
AT&T 1997 - 2000
Providian Financial 1994 - 1996
Skills
Leadership, Customer Service, Project Planning, Budgets, Writing, Customer Relations, Fundraising, Credit Cards, Banking, Telecommunications, Dispute Resolution, Call Centers, Strategic Planning
Education
University of Houston 1989 — 1992
Communication, General
Sales October 2001 - Present
Washington Mutual Bank October 2005 - February 2009
Providian Financial October 2001 - February 2004
Skills
Loans, Retail Banking, Credit, Consumer Lending, Commercial Banking, Small Business Lending, Mortgage Lending, Credit Analysis, Commercial Lending, Cross Selling, Lines Of Credit, Financial Analysis, Loan Origination, Portfolio Management
Education
University of Phoenix 2010 — 2013
Bachelor of Science, Business Management
Creative Lift November 2011 - December 2011
Swirl Integrated Marketing October 2010 - November 2010
Draftfcb April 2007 - July 2009
Rivet (formerly Marketing Drive) November 2005 - November 2008
Freelance projects January 2005 - January 2006
Merrill Corporation February 2005 - April 2005
Providian Financial July 1998 - October 2002
Lowe Live (formerly Miller Huber) June 1998 - November 2001
Paymap June 2001 - August 2001
LFR Levine Fricke September 1996 - February 1998
Skills
Copywriting, Layout, Facebook, Marketing, Editing, Advertising, Proofreading, Adobe Acrobat, Museums, Publishing
Education
Trinity College, Washington, D.C.
English
University of Maryland College Park
B.A., English
Office Team March 2012 - Present
Central Valley Opportunity Center July 2010 - October 2010
Chase July 2007 - March 2009
Mosaic Sales Solutions July 2002 - April 2007
Providian Financial February 2000 - April 2002
Skills
PowerPoint, Microsoft Excel, Inventory Management, Management, Training, Data Analysis, Event Planning, Sales, Team Leadership, Time Management, Team Building, Outlook, Coaching, Employee Relations, System Administration, Process Improvement, Customer Service, Microsoft Office, Strategic Planning, Human Resources, Recruiting, Leadership Development, Teamwork, Budgets, Leadership, Data Entry, Payroll, Performance Management
Education
University of PhoenixBusiness Administration 2012 — 2013
University of Phoenix 2011 — 2013
Bachelor's degree, Business Administration/Human Resource Management, 3.0
Hayward High School
Benefit Strategies 2014 - 2014
Miniter Group 2013 - 2013
Granite State Management & Resources 2008 - February 2012
Wright Express 2007 - 2008
Providian Financial 1998 - 2007
Skills
Microsoft Office, Excel, Customer Service, Lockbox Payment..., Loan Servicing, Microsoft Excel, Change Management, Risk Management, Data Analysis, Vendor Management, Payment Card Processing, Management, Business Analysis, Leadership, Process Improvement, Team Leadership, Performance Management, Banking, Operations Management, Strategic Planning, Program Management, Credit Cards, Call Centers, Troubleshooting, Training, Team Building, Business Process..., Project Planning, Budgets, Executive Management, Cross-functional Team...
Education
University of Massachusetts, Amherst 1985 — 1989
Bachelor of Science, Chemical Engineering
Emplybridge 2007 - 2009
Fort Worth Opportunity Center September 2001 - May 2005
Providian Financial November 1999 - August 2001
Education
University of Phoenix
Bachelor of Science, Business/Finance Degree
Medica November 2007 - Present
Best Buy November 2002 - November 2007
Providian Financial November 2000 - December 2001
Skills
Software Documentation, System Administration, Desktop Administration, Mobile Device Management, Troubleshooting, Project Management, Technical Support, Windows Server, Process Improvement, ITIL v3 Foundations..., SCCM, Active Directory, Virtual Desktop..., Windows 7, Windows XP, ePolicy Orchestrator, Application..., OSX, IOS, Vendor Management, Mobile Technology, DHCP, DNS, Desktop Application..., Virtual Server, SharePoint, Software Consulting, Computer Hardware, Citrix, XenClient, Desktop Publishing, Desktop Deployment, Call Centers, Mobile Devices, Desktop Support
Education
University of Minnesota-Twin Cities 1993 — 1999
Bachelor of Science (BS), Science and Technical Communication
University of Minnesota-Twin Cities 1993 — 1999
Bachelor of Science (BS), Computer Education
*
Microsoft Certified Systems Engineer (MCP) NT4
*
Microsoft Certified Systems Administrator (MCSA) Windows 2000
Golden Sierra Job Training Agency Business and Employment SpecialistGolden SierraJune 2012 - Present
Providian Financial October 1989 - June 2004
LifeShares LLC Life Settlement Investments June 1975 - September 1989
Skills
Training, Coaching, Leadership Development, Organizational..., Employee Training, Workshop Facilitation, Recruiting, Career Development, Human Resources, Training Delivery, Employee Engagement, Management, Interviews, Performance Management, Employee Relations, Talent Management, Public Speaking
Education
University of Phoenix 1985 — 1989
Business Administration and Management, General