Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
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Sallie Mae Employees
Marketing By Appointment February 2015 - Present
Comcast April 2010 - January 2015
Home Furnishings Solutions July 2008 - March 2010
Home Furnishings Solutions July 2007 - July 2008
Sallie Mae April 2006 - August 2006
Sallie Mae April 2005 - August 2005
Skills
Cold Calling, Customer Retention, Call Center, Account Management, Customer Service, Marketing, Employee Relations, Strategic Planning, Direct Marketing, Event Planning, New Business Development, Marketing Strategy, PowerPoint, Microsoft Office, Email Marketing, Social Media Marketing, Social Media, Staff Development, Market Planning, Market Research, Sales, Team Leadership, Leadership, Direct Sales, Sales Management
Education
Indiana State University - Scott College of Business 2003 — 2007
Bachelors Of Science, Business Management
Indiana State University; Terre Haute 2003 — 2007
Bachelor of Science, Business Management
Sallie Mae October 2013 - Present
Sallie Mae October 2013 - Present
Verizon Wireless March 2005 - July 2013
Skills
Telecommunications, Call Center, Customer Retention, Account Management, Customer Satisfaction, Wireless, Customer Service, Direct Sales, Sales, Sales Management, Cold Calling, Solution Selling, Customer Experience, Managed Services, Team Leadership, Management, Training, Employee Training, Sales Presentations, Team Building, Hiring, Retail, VoIP, Cellular Communications, Professional Services, Coaching, Call Centers, Salesforce.com, Sales Process, Sales Operations, Selling, Vendor Management
Education
Indiana Institute of Technology 2009 — 2011
Bachelor of Science, Human Resource Management & Psychology
Indiana Business College 2005 — 2007
Associates of Applied Science, Accounting
Isagenix July 2014 - Present
Ray's Trash Service September 2000 - Present
Sallie Mae January 1996 - August 2000
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Invoicing, Customer Satisfaction, PowerPoint, English, Customer Service, Strategic Planning, Team Building, Management
Education
Indiana State University 1987 — 1989
Tyco Intergrated Security April 2008 - Present
Sallie Mae October 2006 - February 2007
International Business School October 2005 - October 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Organization, Call Centers, Data Entry, Accounting, Leadership, Process Improvement, Training
Education
Indiana Institute of Technology 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Accounting
International Business College 2004 — 2006
Associate's degree, Accounting
JPMorgan Chase July 2014 - Present
Sallie Mae April 2013 - July 2014
BestMark, Inc. June 2012 - July 2014
Sallie Mae April 2013 - November 2013
Computer Repairs, Inc January 2008 - June 2012
Howard University 2011 - 2012
Howard University May 2010 - April 2011
Skills
Public Relations, Higher Education, Photoshop, Research, Editing, Teaching, Social Media, Microsoft Office, Public Speaking, Time Management, Leadership, Program Management, PowerPoint, Data Analysis, IT Service Management
Education
Western Governors University 2012 — 2013
Bachelor of Science (B.S.), Information Technology
Howard University 2008 — 2012
Bachelor of Science (B.S.), Biology, General
Mt. Zion Tabernacle Christian Church November 2013 - Present
Columbia College Nationwide Orlando Campus November 2012 - Present
Indiana Black Expo, Inc. May 2009 - July 2012
Sallie Mae November 2008 - April 2009
Indiana State University June 2006 - May 2008
Skills
Program Management, Leadership, Community Outreach, Fundraising, Volunteer Management, Event Management, Leadership Development, Higher Education, Program Development, Grant Writing, Staff Development, Event Planning, Student Development, Nonprofits, Public Speaking, Training, Student Affairs, Teaching, Career Counseling, Coaching, Editing, Facebook, Grants, Social Media, Budgets, Press Releases, Resume Writing, Academic Advising, Public Relations, Instructional Design, Research, Youth Development, Program Evaluation, Community Development, Diversity Training, Social Justice, Curriculum Development, Creative Writing, Psychotherapy, Organizational...
Education
Indiana State University 2006 — 2008
Masters, Human Resources Development
Indiana State University 2002 — 2006
BS, Communication Studies/Marketing
Navient March 2014 - Present
Sallie Mae May 2013 - March 2014
Covenant Christian High School February 2012 - May 2013
Indiana Department of Corrections 2012 - 2012
Spot Free Carpet Cleaning May 2011 - 2012
Skills
Crime Prevention, Criminal Justice, Criminology, Public Speaking, Collections, Research, Report Writing, Data Analysis, Corrections, Customer Service, Analysis, Microsoft Word, Team Building, PowerPoint, Microsoft Office, Social Networking, Teaching
Education
Indiana State University 2010 — 2012
Master of Science (M.S.), Criminology
Indiana State University 2006 — 2010
Bachelor of Science (B.S.), Criminology
Sallie Mae November 2013 - Present
TD November 2012 - November 2013
Bank of America April 2012 - November 2012
Bank of America October 2010 - April 2012
Stepan Company July 2005 - October 2010
Stepan Company January 2003 - June 2005
McMaster-Carr February 2002 - November 2002
Ernst & Young November 1997 - February 2002
Crowe Horwath LLP May 1996 - November 1997
Advocate Health Care September 1995 - May 1996
Skills
Executive Management, Enterprise Risk..., Risk Assessment, Governance, Risk,..., Sarbanes-Oxley Act, COSO, Internal Controls, Cross-functional Team..., Leadership Development, Staff Development, Project Management, Internal Audit, Managerial Finance, Mergers & Acquisitions
Education
The University of Chicago - Booth School of Business
MBA, Economics, Strategic Management and Marketing Management
Illinois Wesleyan University 1992 — 1996
B.A, Accounting and Economics
Northwestern University - Kellogg School of Management 2010 — 2010
Leadership Certification, Human Resource Management Association - Leadership Institute
Sallie Mae November 2012 - Present
NCAA March 2012 - September 2012
Pandoras Box September 2009 - August 2011
C & I Securities October 2006 - September 2009
Education
Pike High School 2004 — 2008
Indiana State University
PGL Realty LLC June 2006 - Present
F.C. Tucker Company January 2004 - June 2006
Sallie Mae June 1987 - June 2002
USA Funds 1987 - 2002
Skills
Real Estate, Sellers, First Time Home Buyers, Selling, Relocation, New Home Sales, Customer Satisfaction, Customer Driven, Internal Audit, Manage Client..., Student Loans, Marketing, Buyer Representation, Listings, Referrals, Single Family Homes, Team Building, Sales
Education
Indiana State University 1976 — 1980
B.S., Business
Cummins Inc. August 2015 - Present
Indiana University Health September 2013 - August 2015
Mary Kay Inc. February 2011 - December 2013
CSpring August 2011 - August 2013
Sallie Mae March 2010 - August 2011
Sallie Mae August 2003 - March 2010
Home Products International 2000 - August 2003
Skills
Six Sigma, Microsoft Office 2007, SharePoint, Bugzilla, Visio, MS Project, Business Process..., Quality Management, User Acceptance Testing, Project Planning, Cross-functional Team..., Operations Management, Process Improvement, Business Process, Management, PMP, Integration, Project Management, Testing, Team Building, Business Process Mapping, SDLC, Disaster Recovery, Requirements Gathering, Budgets, Business Intelligence, Program Management, Vendor Management, Business Analysis, Quality Assurance, Software Project..., Leadership, Enterprise Software, Software Documentation, Requirements Analysis, Customer Satisfaction, Change Management
Education
University of Indianapolis 2004 — 2006
B.S., Organizational Leadership, Graduated Summa Cum Laude
Indiana State University 1989 — 1991
Computer Science
Harrison College March 2012 - Present
One America October 2005 - February 2012
One America October 2008 - January 2011
OneAmerica, Indianapolis October 2005 - October 2008
Nelnet, Indianapolis September 2004 - September 2005
Sallie Mae November 2000 - September 2004
Skills
Technical Support, Software Documentation, Help Desk Support, Troubleshooting, Customer Service, Computer Hardware, Training, Lotus Notes, Databases, Active Directory, Microsoft Office, Visio, SharePoint, SQL, Networking, Microsoft Exchange, Technical Writing, Cisco Technologies, WebEx, Computer Repair, CompTIA A+ Certification, A+ Certified, Cisco Security, Knowledge Base, Altiris Deployment..., SharePoint Designer, Service Desk, A+ Certified..., A+ Certified IT..., Access, Topaz, Hydra, Parature, ITIL, ITIL Service Strategy, ITIL Process..., Leadership
Education
Indiana Institute of Technology
Associate; of B.A, Business Administration; Management Information Systems
Stay at Home Mom September 2003 - Present
Sallie Mae August 1994 - September 2003
Skills
Social Media, Public Speaking, Fundraising, Newsletters, Nonprofits, Blogging
Education
Indiana State University 1987 — 1991
Bachelor of Science (B.S.), Office Management and Supervision & Information Systems
National Louis University September 2011 - Present
Indiana University Kelley School of Business June 2004 - June 2012
Action for Healthy Kids January 2009 - June 2011
Drum Corps International December 2008 - January 2011
Jewish Community Center of Indianapolis June 1998 - June 2010
New Enterprises 2005 - 2009
Drum Corps International World Championships 2008 - 2008
Anthem, Inc. 2001 - 2005
Sallie Mae 1999 - 2001
Edge Marketing 1997 - 1999
Skills
Nonprofits, Public Relations, Leadership, Marketing Communications, Media Relations, Strategic Planning, Community Outreach, Strategy, Marketing, Non-profits, Corporate Communications, Project Management, Strategic Communications, Training, Team Building, Management, Grant Writing, Program Management, Program Development, Marketing Strategy, Entrepreneurship, Staff Development, Grants, Social Media, Social Media Marketing, Volunteer Management, Fundraising, Internal Communications, Integrated Marketing, Recruiting, Higher Education, Organizational..., Press Releases, Event Planning, Leadership Development, Social Networking, Budgets, Public Policy, Public Speaking, Sales, Research, Community Development, Blogging, Event Management, Editing, Change Management
Education
Indiana University - Kelley School of Business 1993 — 1996
MBA
Purdue University 1979 — 1983
Bachelor's, Communications, Supervision
NextGear Capital September 2012 - Present
Critical Skills, Inc. June 2011 - September 2012
Sallie Mae February 2010 - February 2011
Sallie Mae February 2009 - February 2010
Indiana Family & Social Services Administration (FSSA) April 2007 - February 2009
Sallie Mae April 2005 - April 2007
Skills
Microsoft SQL Server, Access Database, Microsoft Office, Visio, COBOL, JCL, SAS programming, Lean Thinking, SharePoint, RequisitePro, VBA, Databases, Analysis, Business Process..., Management, Access, Business Analysis, Process Improvement
Education
Indiana Institute of Technology 2008 — 2013
BS, Management Information Systems, General
Rue La La June 2015 - Present
Chase April 2015 - June 2015
Humana November 2014 - January 2015
Citi November 2013 - August 2014
Sallie Mae January 1998 - October 2011
Sallie Mae December 1995 - January 1998
Sallie Mae January 1995 - December 1995
Sallie Mae September 1992 - January 1995
Sallie Mae September 1990 - September 1992
Sallie Mae August 1989 - September 1990
Skills
administration, Clerical Skills, Communication, reporting, Management, Data Entry, Microsoft Office, Social Media, Training, Policy, Time Management, Coaching, Administration, Team Building, Program Management, Process Improvement, Public Speaking, Inventory Management, Customer Service, Leadership
Education
Indiana Business College 1992 — 1995
Associate's degree, Business Administration and Management, General
Curry Agency Inc. August 2011 - Present
HCC Medical Insurance Services November 2010 - January 2011
SALLIE MAE, INC February 2007 - March 2010
Sallie Mae August 2001 - February 2007
CATALYST, INC March 2000 - August 2001
IEI SERVICES/INDIANA GAS2000 January 2000 - March 2000
MADE2MANAGE SYSTEMS October 1998 - October 1999
PUBLICIS/EVANS GROUP April 1998 - July 1998
GEO. S OLIVE October 1997 - April 1998
MASTER SOFTWARE CORPORATION November 1990 - May 1997
Skills
Content Management, Brand Management, Market Planning, Proposal Writing, Marketing, Market Research, Newsletters, Publicity, Collateral, Advertising, Trade Shows, Budgets, Public Relations, Strategy, Corporate Branding, Program Management, Corporate Communications, B2B, Press Releases, Management, Event Management, Project Management, Social Media, Cross-functional Team..., CRM, Social Media Marketing, Online Marketing, Account Management, Marketing Strategy, Email Marketing, Content Development, Leadership, Team Building, Product Marketing, Internal Communications, Marketing Communications, Lead Generation, Direct Marketing, Strategic Partnerships, Analysis, Social Networking, Project Planning, Online Advertising, Product Launch, Salesforce.com, Integrated Marketing, Digital Marketing, B2B Marketing, PPC, SEM
Education
Indiana Wesleyan University 1993 — 1995
MBA, Business
Indiana State University 1983 — 1987
B.S., Public Relations, Marketing & Journalism
Bank of America August 2011 - Present
Symantec October 2007 - August 2011
Inovis August 2004 - October 2007
VERITAS Software March 2000 - August 2004
AGL Resources October 1997 - March 2000
GE Capital Mortgage February 1997 - October 1997
Sallie Mae January 1995 - February 1997
U.S. Navy October 1987 - February 1993
Skills
Veritas, Veritas Volume Manager, Consulting, VxFS, Customer Service, High Availability, Storage, Solaris, Veritas Cluster Server, Enterprise Software, Cluster, Unix, Redhat Certified..., Perl, Linux, Shell Scripting, System Administration, Oracle, Databases, Red Hat Linux, Disaster Recovery, Servers
Education
Indiana State University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
National Government Services October 2012 - Present
CAT Logistics August 2010 - October 2012
Sallie Mae April 2000 - August 2010
Sallie Mae June 2001 - April 2007
USA Group June 1998 - June 2001
Skills
Testing, Visio, SharePoint, Visual Basic, LoadRunner, ALM, QC, Quality Center, QuickTest Professional, QTP, Integration, Test Automation, Test Planning
Education
Indiana State University 1993 — 1999
Bachelor of Science, Management Information Systems
Sallie Mae March 2015 - Present
Schuylkill Valley Sports September 2011 - March 2015
Skills
Celerant POS system, Microsoft Office, Retail Sales, Customer Service, Time Management, Sales, Leadership, Social Media, Teamwork
Education
Immaculata University 2010 — 2015
Bachelor's Degree, Exercise Science
Verizon Wireless February 2015 - Present
Silverleaf Resorts September 2014 - November 2014
Sallie Mae January 2014 - August 2014
Red Lobster September 2008 - July 2013
Fort Wayne Mad Ants NBA D-league October 2012 - April 2013
Three Rivers Festival February 2012 - July 2012
Skills
Communications, Word, Team Leadership, Teamwork, Hard Worker, Dependency, PowerPoint, Organizing, Sales, Social Networking, Social Media Marketing, Facebook, Press Releases, Social Media, Customer Service, Event Planning, Public Speaking
Education
Indiana Institute of Technology 2011 — 2013
Bachelor's degree, Communication, General
Indiana Tech 2011 — 2013
Bachelor of the Arts, Communications
Interactive Intelligence March 2014 - Present
Interactive Intelligence January 2012 - March 2014
Interactive Intelligence August 2006 - January 2012
Nelnet June 2001 - August 2006
KnowledgeFirst.com July 2000 - May 2001
Sallie Mae 2000 - 2000
USA Group 1991 - 2000
Equipment Repair Service at ISU 1989 - 1991
Skills
Customer Interaction..., Software Demonstrations, VoIP, Call Center, Telephony, Team Leadership, Software, Contact Centers, IP Telephony, Business Process..., Solution Selling, IVR, Unified Communications, Telecommunications, SIP, SaaS, Cloud Computing, Managed Services, CTI, Workforce Management, Pre-sales, ACD, Call Centers, Unified Messaging, Salesforce.com, Data Center, Hosted Services, Sales, SIP Trunking, Cisco Technologies, WAN, IP PBX, Wireless, Direct Sales, Customer Experience, Sales Engineering, IP, Enterprise Software, Channel Partners, CRM, Sales Process, Call Logging, Software Industry, Video Conferencing, Vendor Management, Mobile Devices, Strategic Partnerships, Go-to-market Strategy, Avaya, Lead Generation
Education
Indiana State University 1986 — 1990
BS, Electronics Technology
Bristol-Myers Squibb October 2014 - Present
AIG November 2012 - October 2014
Reckitt Benckiser August 2010 - November 2012
Howard University September 2009 - August 2010
SmithBucklin September 2007 - June 2009
Emmis Communications August 2003 - 2007
Sallie Mae January 2004 - August 2004
Skills
Benefits Administration, Benefits Design, Retirement Plans, Defined Benefit, HRIS, Open Enrollment, Internal Communications, Communications Strategy, Renewals, Employee Benefits, Employee Relations, People Management, PeopleSoft, Ceridian, ADP, ADP Payroll, ADA, ERISA, COBRA Administration, Leave Administration, Leave Management, Vendor Relations, Vendor Management, Compliance Audits, Employee Benefit Plan..., PHR, Benefits Plan Design, Wellness, Benefits, Policy, Leaves Of Absence, FMLA, Leave of Absence, COBRA, Strategic Communications, Management, Americans with..., Retirement Planning, SPHR, Recruiting, Human Resources, Onboarding, Leadership, Talent Acquisition, Deferred Compensation, Payroll, New Hire Orientations, Workforce Planning, Executive Pay, Labor Relations
Education
Indiana University - Kelley School of Business 1998 — 2005
Bachelor of Science, Human Resource Management
Wheaton College (MA) April 2013 - Present
Sallie Mae January 2010 - January 2012
Ingenuity Systems September 2008 - January 2010
Obopay, Inc. September 2007 - September 2008
Virgin HealthMiles, Inc. February 2007 - September 2007
Arnold Worldwide August 2006 - February 2007
Bank of America November 1999 - August 2006
FleetBoston Financial November 1999 - March 2004
Thomson Financial 1998 - 1999
Skills
User Experience, Information Architecture, Digital Strategy, SEO, Digital Marketing, Social Media Marketing, Online Marketing, Social Media, Usability Testing, Customer Retention, Customer Satisfaction, Consensus Building, A/B testing, Content Strategy, Web Analytics, User Experience Testing, Web Standards, Agency Relationship..., Cross-functional Team..., Email Marketing, Stakeholder Management, Google Analytics, Customer Conversion, Marketing Automation, CRM, Retargeting
Education
Illinois State University 1997 — 2000
MA, English
State University of New York College at Fredonia 1990 — 1995
Bachelor of Arts, English Studies
Burnt Hills- Ballston Lake High School
Cummins Inc. June 2015 - Present
Cummins Inc. August 2013 - May 2015
Cummins, Inc April 2009 - July 2013
Cummins, Inc October 2008 - April 2009
Fusion Alliance October 2007 - September 2008
Chrometoaster May 2007 - July 2007
Indianapolis Marion County Public Library May 2003 - September 2006
Sallie Mae May 2002 - May 2003
Skills
Usability Testing, Information Architecture, User-centered Design, Web Design, Requirements Analysis, Usability, User Experience, Requirements Gathering, Contextual Inquiry, Web Content Management, HTML, Web Development, Management, Team Leadership, CSS, Usability Engineering, User Research, Front-end, Six Sigma, Business Analysis
Education
Indiana University - Kelley School of Business 2013 — 2015
Master of Business Administration (MBA), International Business
Indiana University Bloomington 2003 — 2006
MS, Information Science
Indiana University-Purdue University at Indianapolis 1998 — 2001
BS, Computer & Information Technology
Sallie Mae January 2010 - Present
Sallie Mae November 2008 - January 2010
Wachovia Education Finance July 2006 - November 2008
DeVry Inc. January 2000 - July 2006
DeVry University May 1987 - January 2000
Skills
Student Financial Aid, Leadership, Recruiting, Program Management, Management, Strategic Partnerships, Staff Development, Training, Strategic Planning, Business Development, Sales, Policy, Customer Service, Sales Process, Enrollment Management, Leadership Development, Strategy, Employee Benefits, CRM, Salesforce.com, Call Centers, Account Management, Team Building, Customer Retention
Education
Keller Graduate School of Management of DeVry University 1987 — 1991
MBA, Business
Illinois Wesleyan University 1982 — 1986
BA, Business
Finish Line August 2011 - Present
ExactTarget December 2010 - August 2011
ADESA October 2008 - January 2011
Sallie Mae June 1999 - October 2008
Skills
SDLC, Business Analysis, Visio, Requirements Gathering, Requirements Analysis, PMP, Process Improvement, Project Management, SharePoint, Business Intelligence, Vendor Management, MS Project, IT Strategy, Management, Software Project..., Project Portfolio..., Integration, Quality Assurance, Business Requirements, Software Documentation
Education
Indiana Wesleyan University 2002 — 2004
MBA
Indiana State University - School of Business 1995 — 1999
MIS
Orange Theory Fitness January 2013 - Present
Rezolve Group INC November 2010 - January 2013
Sallie Mae September 2009 - November 2010
Sallie Mae September 2009 - November 2010
Sallie Mae August 2003 - November 2010
Education
Western International University 2001 — 2003
MBA, Business
Indiana State University 1980 — 1984
Bachelors, Bus. Adm and Mgt Information Systems
Sallie Mae 2010 - Present
Sallie Mae 2001 - 2010
USA Group 1995 - 2001
Skills
Software Development, Team Leadership, Web Applications, Business Process, SDLC, Project Management, Visio, Quality Assurance, Resource Management, Process Improvement, Change Management, Requirements Gathering, Requirements Analysis, Analysis, Risk Management, Capacity Planning, Software Project..., Continuous Integration, Systems Analysis, Microsoft Excel, Enterprise Architecture, SOA, SharePoint, Agile Methodologies, Business Analysis, Operating Budgets, Microsoft Office, Microsoft Word, Microsoft Technologies, Microsoft SQL Server, Testing, C#, XML, Technology Integration, ASP.NET, VB.NET, XSLT, Visual Basic, JavaScript
Education
Indiana State University
Bachelor's, Computer & Information Science
Global Service Group April 2015 - Present
TelDebt Solutions, Inc. April 2014 - April 2015
Latitude 39 December 2012 - April 2014
Hotel Indigo August 2009 - September 2011
Word One Entertainment May 2009 - June 2011
BRIDGE August 2010 - January 2011
ChaCha July 2008 - August 2008
Sallie Mae June 2007 - August 2007
Skills
Management, Sales, Public Speaking, Event Planning, Social Networking, Customer Service, Social Media, Social Media Marketing, Marketing, Event Management, Facebook, Public Relations, Marketing Strategy
Education
Indiana University - Kelley School of Business 2004 — 2009
BS, Management, Entrepreneurship
TEKsystems July 2014 - Present
TEKsystems March 2014 - July 2014
Cummins Inc. May 2013 - March 2014
ADESA June 2012 - August 2012
DuCharme, McMillen & Associates February 2011 - April 2012
POLARIS Laboratories LLC July 2008 - January 2011
POLARIS Laboratories LLC July 2008 - January 2011
Indiana Army National Guard September 2002 - September 2008
Sallie Mae June 2007 - July 2008
Skills
Visio, Project Management, Business Process..., Quality Assurance, COBOL, Business Requirements, Systems Analysis, Requirements Analysis, Requirements Management, MS Project, Testing, Requirements Gathering, Business Analysis, Consulting, Customer Service, Management, Leadership, Process Improvement
Education
Indiana Wesleyan University 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Indiana State University 2000 — 2007
B.S., Information Technology
Lawrence Central 1996 — 2000
High School Diploma
Angie's List January 2015 - Present
Accelero July 2001 - January 2015
Angie's List 2013 - 2015
Defender Direct May 2007 - May 2010
Sallie Mae 2001 - 2006
First Indiana Bank March 1995 - March 1998
Meridian Insurance 1990 - 1995
Arthur Andersen September 1987 - July 1990
Skills
Staff Development, Project Management, Strategic Planning, Business Process..., Workshop Facilitation, Continuous Improvement, Team Building, Business Process, Six Sigma, Program Management, Management Consulting, Process Improvement, Leadership, Management, Consulting, Business Analysis, Change Management
Education
Indiana University - Kelley School of Business 1983 — 1987
North Side High School
Metrilogics LLC February 2008 - Present
Sallie Mae August 2007 - February 2008
CNO Financial Group January 2002 - August 2007
CNO Financial Group December 2000 - January 2002
CNO Financial Group July 1998 - December 2000
Aearo Technologies September 1997 - July 1998
Aearo Technologies September 1996 - September 1997
George S. Olive January 1996 - September 1996
DB&A - DeWolff, Boberg & Associates, Inc March 1994 - December 1995
Buztronics Inc February 1993 - March 1994
Skills
Operations Management, Business Operations..., Workforce Planning, Lean Manufacturing, Process Improvement, Business Process..., Operational Efficiency, Cost Reduction..., Six Sigma, PMP, Project Delivery, Black Belt, DMAIC, Continuous Improvement, Life Insurance, Annuities, Health Insurance, Long Term Care, Healthcare, Application Development, iPhone Development, iPad Development, Mobile Software, Agile Project Management, BPO, Business Analysis, Cost Control, Cost Management, Cost Savings Initiatives, Human Capital Management, Industrial Engineering, Mergers, Performance Management, Process Engineering, Robust Production..., RPM, SDLC, SMED, Time Studies, Oracle Applications, SAP Applications, HP, Microsoft SQL Server, Software Project...
Education
Indiana University - Kelley School of Business 1990 — 1992
MBA, Management
Indiana University - Kelley School of Business 1985 — 1989
BA, Marketing / Advertising
American Funds December 2007 - Present
Nelnet June 2006 - December 2007
Alliance One 2004 - 2006
Sallie Mae 2001 - 2004
Moen 1998 - 2000
King Systems 1998 - 2000
Red Gold 1998 - 2000
Education
Indiana State University 2000 — 2004
Ivy Tech Community College 1993 — 1997
Midwest Technical Institute July 2013 - Present
EDMC November 2010 - July 2013
Harrison College 2008 - 2010
Harrison College 2007 - 2008
Sallie Mae 2005 - 2007
Boys and Girls Clubs of America 2002 - 2005
Owens Community College 1998 - 1999
Okaloosa-Walton College 1997 - 1998
Skills
Adult Education, Leadership, Strategic Planning, Motivation, Innovation, Mentorship, Retention Strategies, Conflict Resolution, Remediation, Higher Education, Academic Administration, Curriculum Development, Morale Enhancement, Admissions, Financial Aid, Student Affairs, Academic Advising, Enrollment Management, Policy, Student Recruiting, Campus, Program Management, CampusVue, Faculty Development, Distance Learning, Retaining Customers, Career Counseling, Higher Education..., Academia, Student Financial Aid, Accreditation, Instructional Design, Student Development, E-Learning, College Teaching, Student Engagement, Resume Writing, Career Development, Educational Leadership, Student Counseling, Courses, Program Development, International Education, Administration, Grant Writing, Instructional Technology, Leadership Development, Tutoring, Community Outreach, Teaching
Education
Northcentral University 2012 — 2015
Doctor of Education (Ed.D.), Educational Leadership
Indiana Institute of Technology 2004 — 2006
Master of Business Administration (M.B.A.), Management
Indiana University-Purdue University at Fort Wayne 2000 — 2004
Bachelor's degree, General Studies
BNSF Railway January 2011 - Present
BNSF Railway January 2007 - January 2011
BNSF Railway February 2005 - January 2007
BNSF Railway March 2001 - February 2005
Kansas Legislative Post Audit April 2000 - March 2001
Payless ShoeSource October 1994 - April 2000
Sallie Mae October 1992 - October 1994
Skills
Collections, Customer Service, SQL, Presentations, Analysis, Training, Project Management, Leadership, Team Leadership
Education
Washburn University 1996 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
University of Kansas 1989 — 1992
Bachelor of Arts (B.A.), Economics
Hutchinson Community College 1988 — 1989
Transferred before degree completion, Pre-Engineering
WellPoint March 2012 - Present
Carmel Consulting Services, LLC 2011 - March 2012
Sallie Mae 2009 - 2011
Sallie Mae 2007 - 2009
Sallie Mae 2005 - 2007
Sallie Mae 2001 - 2005
Sallie Mae 1986 - 2001
Skills
Vendor Management, Solution Development, Business Alignment, ITIL, Leadership, Program Management, Project Management, Requirements Analysis, Operations Management, Integration, Call Centers, Process Improvement, CRM, PMP, Strategy, Team Leadership, Enterprise Software, Management, Strategic Planning, Team Building, Budgets, Business Analysis, Mergers & Acquisitions, Security, Business Process..., IT Strategy, SDLC, Cross-functional Team..., Financial Services, Enterprise Architecture, Analytics, IT Management, Consulting, Software Development, Project Planning, Outsourcing, Analysis, Project Portfolio...
Education
Indiana University Bloomington
Master of Science, Computer Science
Northern Illinois University
Master of Science, Psychology
Emdeon July 2015 - Present
Varsity Brands June 2014 - June 2015
Herff Jones April 2012 - May 2014
Sallie Mae February 2010 - April 2012
Irwin Financial Corporation January 2004 - February 2010
Chemtura February 2003 - January 2004
Temple-Inland March 2002 - February 2003
Temple-Inland November 2000 - March 2002
Indiana State Board of Accounts August 1995 - November 2000
Skills
Information Technology, Internal Audit, Risk Assessment, Auditing, Internal Controls, Disaster Recovery, IT Auditors, Process Improvement, Business Process..., CISA, CPA, CRISC, Business Continuity..., Accounting, Enterprise Risk..., IT Audit, Sarbanes-Oxley, Sarbanes-Oxley Act, PCI DSS, SAS70, Management, Software Documentation, Risk Management, SDLC
Education
Indiana State University - Scott College of Business 1990 — 1995
BS, Accounting and Finance
Company Confidential April 2014 - Present
Agile Infosystems Inc. February 2006 - Present
ProTrans International December 2012 - April 2014
MedXCel 2014 - 2014
MedXCel 2014 - 2014
Exact Target July 2012 - November 2012
Allison Transmission September 2010 - June 2012
Sallie Mae 2007 - 2010
Comtrak Technologies, LLC August 2006 - September 2007
Michael's Stores February 2006 - July 2006
Skills
Agile Methodologies, Software Engineering, .NET, C#, Microsoft SQL Server, Visual Studio, SQL, XML, SOA, Software Development, C++, HTML, Web Services, Architecture, Java, HTML5, css3, JavaScript, Windows Azure, ASP.NET, WPF, Data Warehousing
Education
Indiana University-Purdue University at Indianapolis 1999 — 2001
MS, Computer and Information Science
Indian Institute of Foreign Trade 1992 — 1994
MIB, International Business
BITS, Pilani
Carrington College Mesa January 2011 - August 2015
Carrington College Phoenix Home Office June 2008 - January 2011
Sallie Mae January 2006 - February 2008
CHELA Education Finance, Inc. May 2003 - November 2005
USA Group/Sallie Mae February 1990 - June 2001
Skills
Team Building, Loan Origination, Higher Education, Process Improvement, Student Financial Aid, Admissions, Staff Development, Leadership, Enrollment Management, Loans, Student Recruiting, Student Affairs, Campus, Student Loans, Adult Education, Coaching, Leadership Development, Customer Service
Education
Indiana State University
Finish Line June 2014 - Present
Finish Line June 2008 - June 2014
The Finish Line, Inc. August 2005 - June 2008
Town of Pendleton September 2001 - August 2005
Sallie Mae May 1995 - May 2001
Sallie Mae November 1992 - May 1995
Skills
Loss Prevention, Inventory Management, Merchandising, Retail, Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Sales, Outlook, Microsoft Word, Inventory Control, Management, Time Management, Customer Satisfaction
Education
DeVry University 2009 — 2011
Bachelors, Management
Indiana Business College 2004 — 2007
Associates, Accounting
Indiana Farm Bureau Insurance March 2013 - Present
ProTrans International September 2012 - February 2013
T2 Systems March 2012 - August 2012
InfoDynamics Inc April 2010 - March 2012
Sallie Mae December 2007 - April 2010
Sycamore Technology Solutions May 2007 - December 2007
Indiana State University February 2005 - December 2007
Ryves Hall Youth Center October 2006 - October 2007
Skills
Software Documentation, SQL, Databases, Quality Assurance, Process Improvement, Microsoft SQL Server, Testing, Adobe Photoshop, Adobe Captivate, Software Implementation, Technical Product..., Troubleshooting, Instructional Design, HTML, CSS, ADDIE, Training, Computer Hardware, Integration, Document Management, Business Analysis, Windows 7, Technical Support, Requirements Analysis, Captivate, Program Management, Business Process..., SharePoint, Visio
Education
Indiana State University 2003 — 2007
Bachelor of Science, Information Technology
Department of Veterans Affairs October 2011 - Present
Sallie Mae March 2011 - October 2011
Ajilon December 2006 - March 2011
Dryer and Reinbold BMW April 2010 - August 2010
Heartland Hall October 2008 - April 2010
Skills
Office Administration, Administration, Management, Administrative..., Public Administration, SharePoint, Customer Service, Spreadsheets, Federal Government, Government, Government Contracting, Procurement, Policy, Program Management, Government Contract..., New Hire Orientations, Access, Data Entry, Leadership, Analysis
Education
Indiana University - Kelley School of Business 2012 — 2013
Foundations certificate, Business/Commerce, General
Indiana University-Purdue University at Indianapolis 2005 — 2008
Bachelor's degree, Philosophy and Religious Studies
BofI Federal Bank June 2011 - Present
ARS National Services December 2009 - June 2011
Sallie Mae June 2006 - December 2009
The Buckle October 2001 - June 2006
Skills
Customer Service, Risk Management, Strategic Planning, Finance, Business Development, Sales, Call Centers, Credit, Loans, Process Improvement, Leadership, Strategy, Analysis, Management, New Business Development, Financial Analysis, Data Analysis, Market Research, Analytics, Business Strategy, Vendor Management, Portfolio Management, Credit Cards, CRM, Sales Management, Team Building, Project Management, Skip Tracing, Fashion Marketing, Team Leadership, Recruiting, Forecasting, Call Center, Marketing Strategy, Collaboration, Salesforce.com, Credit Analysis, Coaching, Lead Generation, Product Management, Microsoft Excel, Investigation, Branch Management, Structured Settlements, Casino Gaming, Legal Research, B2C Marketing, Cost Per Lead, Cost Per Acquisition
Education
Cowan High School
Indiana University
Freelance October 2014 - Present
Worship Kulture June 2013 - April 2015
Navient April 2014 - October 2014
Sallie Mae December 2012 - April 2014
Mic It Up June 2012 - August 2012
Howard University Office of University Communications January 2012 - May 2012
Skills
Public Speaking, Research, Leadership, Time Management, Project Management, Microsoft Excel, Sales, Team Building, Team Leadership, Program Management, Photography, Television/Film
Education
Howard University 2008 — 2012
Bachelor of Arts (B.A.), Film/Video and Photographic Arts
Halvsies March 2015 - Present
Angie's List May 2014 - July 2015
ExactTarget September 2012 - May 2014
ExactTarget September 2010 - October 2012
ExactTarget November 2009 - September 2010
ChaCha September 2008 - November 2009
Sallie Mae July 2005 - September 2008
Eli Lilly 2001 - 2005
Skills
SaaS, Agile Methodologies, Agile Project Management, Business Requirements, System Requirements, Strategic Planning, Project Planning, Software Project..., Project Portfolio..., Atlassian JIRA, SharePoint, SharePoint Designer, Enterprise Architecture, Web Analytics, Project Management, Databases, MS Project, Web Services, SDLC, C#, Program Management, Web Development, PMP, Enterprise Software, Product Management, Process Improvement, JavaScript, Salesforce.com, Requirements Gathering, Requirements Analysis, IT Strategy, Software Development, jQuery, E-commerce, UML, Web Applications, PMO, Vendor Management, Integration, Business Analysis, .NET, XML, SQL, Systems Analysis, Business Intelligence, Microsoft SQL Server, Change Management, ASP.NET, Scrum, Cloud Computing
Education
Indiana State University - School of Business 1993 — 1998
Bachelor of Science (B.S.), accounting, management information systems
First Merchants Corporation August 2014 - Present
Madison County, IN August 2011 - January 2013
Sallie Mae January 1991 - March 2011
Skills
Risk Management, Team Building, Leadership, Strategic Planning, Management, Public Speaking, Process Improvement, Customer Service, Budgets, Project Management, Commercial Lending, Sales, Cash Management, Customer Relations
Education
Indiana State University 1985 — 1989
BS, Marketing
DEFENDER June 2014 - Present
OneAmerica March 2008 - May 2014
Hip Mamas of Indy June 2008 - June 2013
ADESA October 2007 - December 2007
CP Morgan, LLC January 2007 - September 2007
Baker Hill October 2006 - December 2006
Sallie Mae May 1996 - March 2006
Van Ausdall & Farrar 1993 - 1995
Skills
Business Analysis, Requirements Analysis, Process Improvement, Quality Assurance, Testing, Project Management, SDLC, SQL, Business Requirements, Event Planning, Microsoft Office, Data Analysis, Software Quality..., User Acceptance Testing, Web Solutions, Team Leadership, Customer Service, SharePoint, MS Office Suite, Telecommunications, 401k, Excel, Customer Relations, Problem Solving, Floral Design, Home Staging, Wedding Planning, Interior Design, Event Management, Market Research, Performance Testing, Presentations, Use Case Analysis, Social Media, Elicitation, Mockups, Agile & Waterfall..., Customer Experience, Field Service, User Interface Design, Team Foundation Server, Management
Education
Indiana Institute of Technology 1999 — 2006
B.A
Indiana Institute of Technology 1999 — 2004
A.A
College Loan Corporation September 2012 - Present
Global Relay March 2011 - August 2012
Sage Rental September 2010 - October 2011
TriMedx January 2010 - October 2010
Geographic Solutions October 2008 - January 2010
Unified Solutions January 2008 - October 2008
Crepas Enterprises January 2004 - December 2006
Multi Service August 2002 - June 2004
Sallie Mae July 1999 - August 2002
State Farm Insurance June 1998 - July 1999
Skills
T-SQL, LINQ, .NET, ASP.NET MVC, Agile Methodologies, C#, Unit Testing, Microsoft SQL Server..., WCF, XML, JavaScript, Subversion, ASP, Entity Framework, jQuery, IIS, HTML, JSON, REST, Database Design, Object Oriented Design, OOP, Microsoft SQL Server, XSLT, Moq, Agile, WCF Data Services, OData, Ninject, Dependency Injection, T4, Code Generation, T-SQL Stored Procedures, svn, ASP.NET, SQL Tuning, Thrift, Mercurial, SEO, ReSharper, Debugging, Service Oriented..., Visual Studio, Sitecore, Microsoft CRM, TFS, ASP.NET Web API
Education
Purdue University 2000 — 2001
Certificate, Information Techonolgy
Illinois State University 1994 — 1998
BS, Information Systems and Finance
Freedom Staffing August 2012 - Present
HartSoft LLC April 2012 - Present
Midwest ISO July 2008 - August 2011
Sallie Mae January 2003 - June 2008
Skills
Data Architecture, Data Modeling, ETL, Data Integration, Data Warehousing, Business Objects, SDLC, Systems Analysis, Relational Databases, PL/SQL, Netezza, Oracle 9i, Business Intelligence, Microsoft SQL Server, Databases, Oracle 10g, Oracle 11g, Oracle
Education
Indiana State University 1990 — 1995
Bachelor of Science, Management Information Systems
Sallie Mae September 2014 - Present
Sallie Mae June 2014 - August 2014
Sallie Mae October 2013 - June 2014
Indiana Eye Specialist July 2013 - October 2013
Haney’s Bar February 2011 - October 2013
Applebee's March 2013 - July 2013
Cunningham Memorial Library October 2008 - July 2011
Mike’s Stop and Shop October 2006 - October 2008
Pet Food Center October 2005 - October 2006
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Facebook, Customer Service, Advertising, Social Media Marketing, Event Planning, Public Relations, Marketing, Marketing Strategy, Time Management
Education
Indiana State University 2008 — 2012
Bachelor of Science, Marketing
Terre Haute South Vigo High School 2004 — 2008
Academic Honors
ExactTarget, a Salesforce.com company August 2012 - Present
WellPoint January 2010 - July 2012
Sallie Mae May 1991 - January 2010
Komputrol Software February 1990 - May 1991
Ford Motor Company May 1988 - January 1990
Skills
Vendor Management, Integration, PMP, Program Management, SDLC, Enterprise Architecture, IT Management, Team Leadership, Business Alignment, System Testing, Business Analysis, IT Strategy, Process Improvement, Leadership, SOA, Strategy, Data Center, Software Project..., Requirements Analysis, Visio, Project Portfolio..., Microsoft Dynamics CRM, Salesforce.com, Product Management, Agile Application..., PowerPoint, Presentations
Education
Indiana University - Kelley School of Business 1994 — 1996
MBA
Purdue University 1983 — 1988
B.S., Mathematics, minor in computer science
Indiana State University September 2014 - Present
Sallie Mae May 2015 - August 2015
Shoe Department Encore September 2012 - August 2014
McDonald's May 2012 - August 2014
Terre Haute Children's Muesum March 2013 - May 2013
Americall July 2010 - September 2010
Skills
Time Management, Microsoft Excel, Microsoft Office, Sales, Inbound Marketing, Advertising, Customer Service, Crafting, Microsoft Access, Clothing Constrution, Social Networking, Facebook, Public Speaking, Event Planning, Microsoft Word, Social Media
Education
Indiana State University - School of Business 2011 — 2015
Bachelor's Degree, Marketing, Adverstisment, Senior
West Side Leadership Academy 2007 — 2011
High School Diploma
Sallie Mae October 2001 - July 2012
Sallie Mae 2001 - 2012
Skills
Administrative Work, Data Entry, Customer Retention, Customer Service, Customer Satisfaction, Training, Retail Sales, Management, Records Management, Proofreading, Third Party Collections, Online Research, Internet, Teamwork, Team Leadership, Cross-training, Spreadsheets, Bankruptcy, Skip Tracing, Mentoring New Hires, Mentoring Of Staff, Perfect Attendance, Student Loans, Phone Etiquette, Call Center, Computer Proficiency, Microsoft Word, Microsoft Excel, PowerPoint, Adaptability, Diversity Training, Communication Skills, People Skills, Call Centers, Recruiting, Screening Resumes, Phone Screens, Telephone Interviewing, Interview Skills, Organized Multi-tasker, Marketing, Telephone Skills, Program Management, Project Management, Time Management, Loan Servicing, Human Resources, Onboarding, Employee Relations, Relationship Management
Education
Indiana Institute of Technology 2011 — 2016
Pending, Business Administration (Marketing), 3.8
Indiana University-Purdue University at Indianapolis 1996 — 1997
General Studies
OneAmerica Financial Partners Inc. October 2013 - Present
OneAmerica March 2011 - October 2013
Central Indiana Chapter of IIBA November 2011 - April 2012
Central Indiana Chapter of IIBA April 2011 - April 2012
IIBA-Central Indiana Chapter April 2007 - April 2011
State Auto Insurance 2005 - March 2011
Sallie Mae May 2003 - June 2005
Eli Lilly 2002 - 2003
SAIC 2000 - 2001
Conseco January 1994 - January 2000
Skills
Business Analysis, Business Process, Software Documentation, Business Requirements, Requirements Analysis, Analysis, Testing, Systems Analysis, Project Management, Requirements Gathering, SDLC, Integration, PMP, Leadership, Corporate Communications, Strategy, Management, Project Planning, Certified Scrum Master..., Decision Making Skills, Documentation, Certified Business..., Certified Collaboration...
Education
Indiana Institute of Technology 2000 — 2005
Bachelors of Science, Management Information Systems
Wells Fargo May 2013 - Present
Equifax November 2008 - April 2013
Sallie Mae April 2005 - October 2008
Skills
XML, SQL, JavaScript, Social Media, Software Development, Online Marketing, Marketing Strategy, Social Media Marketing, SDLC, Online Advertising, .NET, ASP.NET, Microsoft SQL Server, Web Applications, WordPress, Visio, C#, PHP, Team Leadership, CSS, Project Management, Event Planning, Blogging
Education
Indiana University - Kelley School of Business 2009 — 2012
Masters
Purdue University 2001 — 2005
Bachelor of Science
Professional Careers Institute 1998 — 1999
Associate of Applied Science
Harrison College May 2015 - Present
ITT Educational Services, Inc. July 2008 - May 2015
ISM Education Loans May 2006 - May 2008
Sallie Mae January 2003 - May 2006
EFS Services (Nelnet) October 1998 - November 2002
Skills
Compliance, Policy, Problem Solving, Management, Training, Team Building, Process Improvement, Software Documentation, Coaching, Microsoft Word, Leadership, Budgets, Time Management, Student Financial Aid, Microsoft Office, Outlook, Analysis, SharePoint, Staff Development, Leadership Development, Research, Public Speaking, Higher Education, Customer Service
Education
Indiana University - Kelley School of Business
Bachelor of Science (B.S.)
All God's Children Metropolitan Community Church September 2013 - Present
The Episcopal Church August 2008 - May 2012
Sallie Mae October 2005 - April 2008
Office of Democratic Whip Steny Hoyer June 2002 - October 2005
Skills
Public Speaking, Fundraising, Nonprofits, Community Outreach, Policy, Volunteer Management, Government, Community Organizing, Program Development, Religion, Leadership Development, Theology, Strategic Planning, Grant Writing, Community Development, Teaching
Education
Wesley Theological Seminary 2008 — 2012
Master of Divinity (MDiv)
University of Maryland College Park 1996 — 1998
Master of Arts (M.A.), Government and Politics
Howard University 1989 — 1993
Bachelor's Degree, Economics
Financial Asset Management Systems (FAMS) January 2015 - Present
Financial Asset Management Systems (FAMS) June 2011 - Present
Sallie Mae February 2008 - June 2011
General Revenue Corporation (a Sallie Mae company) March 2006 - February 2008
General Revenue Corporation (a Sallie Mae Company) August 2003 - March 2006
Education Debt Services (a Sallie Mae Company) September 2000 - August 2003
Sallie Mae February 1999 - August 2000
Western Collections Center - USA Group (a Sallie Mae company) October 1997 - January 1999
USA Group (a Sallie Mae company) October 1996 - September 1997
USA Group (a Sallie Mae company) January 1990 - October 1996
Skills
Call Center, Competitive Analysis, P&L Management, Credit, Process Improvement, Risk Management, Loans, Operations Management, Strategic Planning, Vendor Management, Team Building, Accounts Receivable, Executive Management, Financial Services, Budgets, Financial Analysis, Management, Change Management, Relationship Management, Coaching, Project Management, Retail Banking, Leadership, Call Centers, Sales, Business Development, Negotiation, Finance, Training, Strategy, Credit Cards, Portfolio Management, Account Management, Business Planning, Start-ups, Banking, Recruiting
Education
Indiana University Bloomington 1979 — 1983
Bachelor's, Telecommunications, Business Administration and Psychology
VMS Biomarketing May 2014 - Present
VMS BioMarketing January 2013 - Present
State Farm Insurance July 2012 - January 2013
Colonial Life May 2012 - July 2012
Sallie Mae June 2010 - February 2012
Sallie Mae November 1998 - June 2010
Sallie Mae November 1994 - November 1998
Sallie Mae July 1985 - November 1994
Bell Veterinary Clinic January 1981 - July 1985
Skills
Life & Health Insurance..., Property & Casualty..., Sales, Seibel, Prospecting Skills, Presentations, Customer Service, Account Management, Technical Support, Cold Calling, Training
Education
Indiana State University
Indiana State University
Psychology
John Marshall High School
Marian University
Business
VERTEX OUTSOURCING June 2008 - December 2009
SALLIE MAE November 2006 - November 2007
BETTER BUSINESS BUREAU January 2006 - April 2006
THE COLLEGE NETWORK June 2005 - December 2005
SCOTTS LAWN SERVICE January 1999 - January 2005
BURGER KING March 1998 - December 1998
ITALIANNI’S November 1997 - March 1998
FRULLATI CAFÉ May 1996 - November 1997
Education
Indiana Institute of Technology 2010 — 2012
Associates, Bussiness Administration, 2.97 of 4.0
Sallie Mae August 2009 - Present
Sallie Mae August 2008 - August 2009
Sallie Mae November 2007 - August 2008
Sallie Mae January 2003 - November 2007
GE Industrial Systems March 2001 - December 2002
Delsoft Consulting January 1995 - December 2000
Data Software Research Company June 1994 - December 1994
Sena Infotech Limited June 1993 - June 1994
Education
Indiana University - Kelley School of Business 2005 — 2007
M.B.A., Finance
University of Madras 1989 — 1993
B.S., Electronics and Communication Engineering
USA Funds December 2013 - Present
eImagine Technology Group November 2010 - December 2013
Consona August 2004 - November 2010
Sallie Mae July 2003 - August 2004
USA Group/Sallie Mae July 2000 - July 2003
Sallie Mae June 1999 - July 2000
Education
Indiana State University
Bachelor of Science, MIS, Statistics
Vincennes University
Medxcel 2013 - Present
Federal Home Loan Bank of Indianapolis 2011 - 2013
Sallie Mae 2006 - 2011
Liberty Mutual 2001 - 2005
Resort Condominiums International 1996 - 2001
Skills
Project Portfolio..., Budget Management, Organizational..., Budgets, Business Process..., PMP, SDLC, Strategic Planning, PMO, Executive Management, Governance, Performance Management, Project Management, Program Management, ITIL, Software Quality..., Business Process, CRM, Strategy, IT Management, Management, Risk Management, Enterprise Software, Software Development, Leadership, Quality Assurance, ERP
Education
The George Washington University 2004 — 2005
Master's Certificate, Project Management
Indiana University - Kelley School of Business 1989 — 1992
BS - Business, Computer Information Systems
Perry Meridian High School
USA Funds 2011 - Present
Tamblyn Consulting LLC 2010 - 2010
Sallie Mae 2002 - 2010
Indianapolis Life Insurance Company 1980 - 2002
Skills
Information Security, PMO, PMP, Change Management, Portals, Program Management, CRM, Project Management, Process Improvement, MS Project, Management, Clarity, Product Management, Disaster Recovery, SDLC, Information Technology, Contract Management, Business Requirements, Coaching, Oracle, Consulting, Risk Management, Internal Audit, Business Analysis, SharePoint, Leadership, E-Learning, Resource Management, Customer Service, Team Building, Visio, Team Leadership, Requirements Gathering, RFI, Leadership Development, Training, Strategic Planning, Financial Services, Software Project..., Budgets, Return on Investment, Software Documentation, Vendor Management, Microsoft Project
Education
Illinois State University
B.S.
Vertafore (Formally Kaplan Compliance Solutions) October 2011 - May 2013
Kaplan Compliance Solutions August 2006 - October 2011
Kaplan Compliance Solutions March 2011 - May 2011
Sallie Mae July 2004 - May 2006
Sallie Mae December 2001 - July 2004
Sallie Mae June 2000 - December 2001
Sallie Mae (Formally USA Group) October 1998 - December 2001
USA Group October 1997 - October 1998
Skills
Scrum, SDLC, Requirements Analysis, Quality Assurance, Customer Service, Agile Methodologies, Software Project..., Salesforce.com, Software Documentation, Leadership, Insurance, Process Improvement, Validation, Test Cases, Production Support, Test Planning, Troubleshooting, Integration, Web Applications, Manual Testing, Software Quality..., Quality Center, JIRA, Organization, Meet Deadlines, Communication Skills, User Acceptance Testing, Waterfall, Agile & Waterfall..., Requirements Gathering, Agile Testing, SQL, Test Strategy
Education
Indiana Institute of Technology 2006 — 2010
Associates, Accounting
Navient May 2012 - Present
Sallie Mae 2009 - May 2012
Sallie Mae 2007 - 2009
Sallie Mae 2006 - 2007
Skills
Financial Analysis, Financial Modeling, Finance, Business Analysis, Data Analysis, Microsoft Excel, Hyperion Planning, Essbase, Financial Reporting, Project Management, Process Improvement, Accounting, Analysis, Financial Planning, Leadership, Strategic Planning, Forecasting, Management
Education
Indiana University - Kelley School of Business 2009 — 2012
Master of Business Administration (M.B.A.), Accounting
Indiana University - Kelley School of Business 2003 — 2006
Bachelor of Science (B.S.), Business/Finance, Minor in Economics, 3.8
Law Firm of Mark A. Drewes 2006 - Present
Frontier Financial Holdings, Inc. 1998 - 2006
Sallie Mae 1996 - 1998
Ernst & Young 1993 - 1996
Skills
Mergers, Income Tax, Tax, Estate Tax Planning, Start-ups, High Net Worth..., Corporate Law, Tax Preparation, Accounting, Real Estate, Non-profits, Entrepreneurship, Mergers & Acquisitions, Legal Issues, Auditing, Small Business, Strategic Planning, Due Diligence, Management
Education
Indiana University School of Law—Bloomington 1990 — 1993
Juris Doctor
Indiana University - Kelley School of Business 1985 — 1990
B.S., Accounting
LifeSpark Cancer Resources June 2012 - Present
Home Base January 2012 - Present
US Rifle Company March 2011 - Present
Self Employed June 2006 - Present
Whole Foods Market May 2011 - October 2011
Open Sky Wilderness Therapy May 2010 - May 2011
Techno+Rescue July 2008 - July 2010
Sallie Mae January 2006 - April 2008
Skills
Public Speaking
Education
Indiana University Bloomington 1995 — 1999
. 2008 - Present
Sallie Mae 2005 - 2008
Sallie Mae 2005 - 2008
Sallie Mae 2005 - 2008
Equity Consultants, LLC 2004 - 2005
Rent-A-Center 2004 - 2004
Osco Drug August 2001 - September 2002
Skills
New Business Development, Marketing, Loans, Sales, Process Improvement, Hiring, Interviews, Account Management, Sales Presentations, Referral Development, Sales Management, Recruiting, Staff Development, Team Leadership, Property & Casualty..., Call Center Management, Customer Retention, Customer Satisfaction, Revenue & Profit Growth, Mentoring Of Staff, Team Building, Employee Training, Workforce Management, Program Management, Building Strong..., Customer Service
Education
Indiana State University
Bachelors of Science, Marketing/Advertising
Indiana University-Purdue University at Indianapolis
Pharmacy Technician Certification
Sallie Mae August 2011 - Present
American Red Cross September 2009 - November 2010
PricewaterhouseCoopers May 2007 - August 2007
PricewaterhouseCoopers May 2006 - August 2006
Skills
Microsoft Excel, Outlook, PowerPoint, Microsoft Office, Microsoft Word, Interpersonal..., Financial Analysis, Accounting, Financial Reporting, Financial Accounting, General Ledger, Spreadsheets, Risk Management, Financial Modeling, Finance
Education
Howard University 2005 — 2009
BBA, Finance
Teradata Applications June 2014 - Present
Indiana University Health March 2013 - June 2014
Indiana University Health March 2010 - March 2013
Sallie Mae October 2007 - March 2010
Sallie Mae June 2005 - October 2007
Precision Propeller, Inc. 2002 - 2004
Skills
Process Improvement, Business Analysis, Data Analysis, Project Management, Strategic Planning, Financial Analysis, Access, Analysis, Leadership, Microsoft Excel, Customer Service, Microsoft Office, Cross-functional Team..., Forecasting
Education
Indiana University - Kelley School of Business 2007 — 2009
MBA, Finance
Indiana University - Kelley School of Business 1998 — 2002
B.S. Marketing, Marketing
Bishop Chatard
StayWell Health Management March 2007 - December 2014
Sallie Mae May 1993 - March 2007
Skills
Business Analysis, Business Strategy, CRM, Call Centers, Coaching, Customer Service, Healthcare, Disease Management, Leadership, Management, Process Improvement, Program Management, Team Building, Strategic Planning, Wellness Coaching, Vendor Management
Education
Indiana University - Kelley School of Business 1989 — 1993
BS, Finance
QuinStreet 2014 - 2015
QuinStreet 2014 - 2015
ITT Technical Institute 2009 - 2014
Sallie Mae August 1988 - July 2009
Skills
Enrollment Management, Student Financial Aid, Admissions
Education
Illinois State University
Bachelor of Business Administration (B.B.A.)
Finish Line November 2008 - Present
Sallie Mae March 1999 - November 2008
Skills
SOA, SQL, XML, Business Analysis, Java Enterprise Edition, Web Services, SDLC, Agile Methodologies, Web Development, JBoss Application Server, Software Development
Education
Indiana University-Purdue University at Indianapolis 2003 — 2004
MS, Informatics
Indiana State University 1996 — 1998
B.S., Computer Science
First Merchants Corporation August 2012 - Present
BCforward January 2009 - August 2012
Sallie Mae 1997 - 2008
Skills
Project Management, MS Project, SharePoint, Microsoft Office, PMP, Software Project..., Project Delivery, Visio
Education
Indiana University - Kelley School of Business 2002 — 2006
B.S. Business, Business Management, International Business
republic-national-distributing-company July 2010 - Present
Sallie Mae August 1995 - December 2007
Education
Indiana Business College 1984 — 1985
Assoc, Executive Secretarial
Centerplate August 2008 - Present
Managed Health Services March 2010 - August 2015
American Cancer Society May 2008 - October 2008
Sallie Mae 2004 - 2007
Skills
Event Planning, Fundraising, Data Entry, Outlook, Customer Service, Non-profits, Community Outreach, Recruiting, Event Management, PowerPoint, Public Speaking, Training, Microsoft Word, Customer Satisfaction, Social Media, Time Management, Nonprofits, Microsoft Office
Education
Indiana State University 2011 — 2013
Master's degree, Sports Management
Indiana State University 1997 — 2002
BS, Radio/TV/Film
Rapport Strategic Technologies LLC May 1991 - Present
Sallie Mae 2012 - 2012
Finishline 2010 - 2012
Indianapolis Opera 1999 - 2011
Indiana State Dept of Health 2007 - 2008
P.A.L.L.M. 1986 - 1991
Skills
Program Management, Consulting, SDLC, Business Analysis, Nonprofits, Management, Retail, Project Management, Leadership, Strategic Planning, Customer Service, Team Building, Team Leadership, Requirements Analysis, Public Speaking, Vendor Management, Training
Education
University of Phoenix
EdD Candidate, Educational Leadership / Educational Technology
University of Phoenix
Masters (MAED), Education - Adult Education and Distance Learning
Indiana State University
Bachelor of Science (B.S.), Mechanical Technology / Computer Technology
South Putnam High School
Navient May 2014 - Present
Sallie Mae February 2010 - May 2012
Infosys Technologies Ltd August 2008 - February 2010
Infosys Technologies Ltd November 2004 - August 2008
Infosys Technologies Ltd June 2003 - October 2004
Skills
Savvion (BPM), Apama (CEP), Analyst Studio (BI), Java, JavaScript, J2EE, COBOL, CICS, MVC, Struts, Business Intelligence, Java Enterprise Edition, SOA, Web Services, Software Development, Business Process, Requirements Analysis, Management, Testing
Education
Indiana University - Kelley School of Business 2015 — 2017
National Institute of Technology Tiruchirappalli 1999 — 2003
B.E., Instrumentation and Control
Navient September 2015 - Present
Navient May 2014 - Present
Sallie Mae January 2013 - May 2014
Sallie Mae January 2010 - December 2012
Sallie Mae June 2008 - February 2010
Sallie Mae January 2007 - June 2008
Indiana State University January 2003 - December 2006
Education
Indiana State University - School of Business 2002 — 2006
B.S., Management Information Systems
Arrow Financial Services June 2007 - Present
Sallie Mae June 2007 - Present
Creditors Collection Bureau, Inc. October 1997 - June 2007
Skills
FACS, Customer Service, Call Center, Team Building, Operations Management, Process Improvement, Business Analysis, Microsoft Word, Credit Cards, Vendor Management, Risk Management, Access
Education
Illinois State University
Bachelor of Science, Interior and Environmental Design
Sallie Mae January 1991 - March 2011
Education
Indiana State University 1985 — 1989
BS, Marketing
CNO Financial Group July 2015 - Present
EDMC October 2012 - Present
TEKsystems April 2014 - July 2015
Creative Solutions Consulting, Inc. February 2014 - April 2014
Creative Solutions Consulting, Inc. February 2012 - February 2014
Sallie Mae January 2005 - February 2012
Sallie Mae May 2003 - January 2005
Sallie Mae May 2002 - May 2003
Sallie Mae May 1997 - March 2001
Sallie Mae May 1996 - May 1997
Skills
Clarity, SDLC, Business Requirements, Visio, Project Planning, Process Improvement, MS Project, SharePoint, Quality Assurance, Compliance, Documentation, Change Management, Problem Solving, Data Modeling, Disaster Recovery, Customer Relations, Staff Development, Outlook, Testing, Vendor Management, Team Building, ITIL, Strategic Planning, Content Management, Customer Service, Team Leadership, PowerPoint, Excel, User Acceptance Testing, Risk Management, Word, Business Analysis, Budgeting, Resource Management, Management, Microsoft Word, Software Documentation, Budgets, Project Management, Business Process, Microsoft Excel, Coaching, PMP, Business Process..., Operations Management, Requirements Gathering, Training, Human Resources, Program Management, Software Development
Education
Indiana Institute of Technology 2004 — 2006
MBA, Management/Human Resource
Indiana University-Purdue University at Indianapolis 1989 — 1993
BS, Finance
Indiana University Bloomington 1986 — 1988
AS, Optometric Technology
Sallie Mae June 1985 - Present
Education
Marian University 1993 — 1995
Indiana State University 1979 — 1981
Leaf Software Solutions September 2012 - Present
Synovia Solutions LLC January 2012 - September 2012
The Olive Group LLC December 2011 - January 2012
ADESA May 2007 - December 2011
Sallie Mae August 2005 - May 2007
Skills
C#, ASP.NET, SQL Server, ASP.NET MVC, Design Patterns, Entity Framework, Dependency Injection, WCF Services, Windows Services, Object Oriented Design, .NET, Web Development, NHibernate, NetTiers, CodeSmith, NAnt, Code Generation, Telerik Web Controls, XML, Microsoft SQL Server, SDLC, T-SQL, WCF
Education
Indiana Institute of Technology 1988 — 1993
B.S., Computer Information Systems
Sogeti May 2015 - Present
eGain Corporation July 2013 - February 2015
Sallie Mae August 2005 - July 2013
Skills
SDLC, Requirements Gathering, Visio, Business Analysis, Requirements Analysis, SharePoint, Vendor Management, SQL, Software Project..., PMP, Enterprise Architecture, Business Intelligence, Oracle
Education
Indiana State University - Scott College of Business 1999 — 2004
BS, Management Information Systems
FedEx Express March 2012 - Present
Sallie Mae September 2005 - March 2012
Moddesitt Law Firm P.C. 2002 - 2005
Skills
Process Improvement, Operations Management, Call Centers, Team Building, Leadership, Customer Service, Coaching, Strategic Planning, Management, Employee Relations, Training, Budgets, Logistics Management, Creative Problem Solving, Microsoft Office, Team Leadership
Education
Indiana State University 2000 — 2005
B.S., Business and Management Information Systems
Horizon Bank December 2014 - Present
Live At Your Altitude April 2013 - Present
Student African American Brotherhood November 2011 - Present
Total Quality Logistics October 2013 - November 2014
Paychex August 2012 - October 2013
DeVry University November 2010 - August 2012
Finish Line November 2009 - November 2010
Sallie Mae July 2009 - November 2009
Indiana University Recreational Sports 2008 - 2009
American Campus Communities 2007 - 2009
Skills
Word, Excel, PowerPoint, Access, Customer Service, Retail, Public Speaking, Microsoft Office, Outlook, Customer Relations, Research, Inventory Management, Administration, Coaching, Social Media, Problem Solving, Adobe Creative Suite, Budgeting, Event Planning, Public Relations, Non-profits, Event Management, Fundraising, Writing, Advertising, Accounting, Editing, Leadership Development, Team Building, Social Media Marketing, Supervisory Skills, Account Management, Social Networking, Salesforce.com, Higher Education, Sales, Admissions, Sports, Data Entry, Critical Thinking, Interviews, CRM, Hiring, Employee Training, Teamwork, Strategic Planning, Teaching, Program Management, Budgets, Microsoft Excel
Education
Indiana Wesleyan University 2011 — 2013
M.A., Ministry and Leadership
Indiana University Bloomington 2005 — 2008
BS, Finance
University of Dayton 2003 — 2005
Entrepreneurship
North Central 1999 — 2003
High School Diploma
CNO Financial Group November 2013 - May 2015
FATHOM (Global Water Management, LLC) September 2012 - June 2013
Citizens Energy Group November 2011 - June 2012
CSC September 2009 - November 2011
Dicksons Inc. February 2008 - May 2009
Amazon June 2006 - January 2008
Sallie Mae April 2004 - June 2005
Electronic Data Systems October 1992 - January 2004
Skills
Vendor Management, Business Analysis, Project Management, Requirements Analysis, SDLC, Business Process, Integration, Visio, Process Improvement, SharePoint, IT Strategy, Software Documentation
Education
Indiana State University
BS, Computer Science
Ivy Tech Community College
Accounting Credential
Defense Finance and Accounting Service - (DFAS) March 2012 - Present
Creative Solutions Consulting, Inc. September 2009 - March 2012
Sallie Mae June 2000 - September 2009
Skills
COBOL, JCL, Visio, Mainframe, Microsoft Excel, DB2, CICS
Education
Indiana State University - Scott College of Business 1995 — 1999
Bachelors, Management Information Systems
Rose-Hulman Institute of Technology 1994 — 1995
SALLIE MAE CORPORATION October 2006 - Present
Sallie Mae August 2004 - October 2006
Sallie Mae July 1996 - August 2004
Education
Indiana University - Kelley School of Business 1996 — 2003
Bachelor of Science Degree, Finance
Stericycle January 2015 - Present
WINGS 4u November 2010 - Present
Sallie Mae May 2013 - March 2014
Defender Direct 2009 - 2012
Skills
Public Speaking, Expository Preaching, Community Outreach, Team Building, Customer Service, Leadership Development, Critical Thinking, Coaching, Strategic Planning, Nonprofits, Organizational..., Call Centers, Public Relations, Teaching, Research, Leadership, Event Planning
Education
Indiana Wesleyan University 2013 — 2015
Master of Arts (M.A.) Ministry & Leadership
Indiana Institute of Technology 2006 — 2010
BA, Organizational Leadership
Bosworth Steel Erectors, Inc. April 2014 - Present
Weatherford College September 2012 - April 2014
Bosworth Steel Erectors, Inc August 2011 - July 2012
RNDC July 2010 - August 2011
Sallie Mae 1995 - 2007
Skills
Proficient using..., Excellent..., Great personality, Reliable, Punctual, Payroll, Training, Great Personality, Higher Education, Leadership, Editing, Event Planning, Budgets
Education
Indiana Business College 1984 — 1985
Assoc., Executive Secretarial
Fannie Mae 1998 - Present
Sallie Mae September 1990 - July 1998
Chevy Chase Bank January 1985 - August 1990
Skills
PeopleSoft, Business Objects, SDLC, Visio, HRIS, Vendor Management, Applicant Tracking..., Business Analysis, Crystal Reports, Requirements Gathering, Process Improvement, PeopleTools, Analysis, Data Analysis, Business Process..., Requirements Analysis, Software Documentation, User Acceptance Testing, Program Management, Talent Management
Education
The George Washington University 1995 — 1997
MS, Information Systems Management
Howard University 1980 — 1981
MBA, Business Administration and Management, General
Syracuse University 1976 — 1980
BS, Finance
The Princeton Day School 1973 — 1976
HS, College/University Preparatory and Advanced High School/Secondary Diploma Program
Sallie Mae
Skills
Supervisory Skills, Supervisory Experience, tso, Open Workbench, ispf, Testing, System Integration..., SDLC, Clarity, Team Building
Education
Indiana Business College 1969 — 1972
Premiere Credit of North America 2009 - 2012
Celadon Group Inc. 2008 - 2009
Sallie Mae 2006 - 2008
Ed Martin Nissan 2005 - 2006
Bally Total Fitness 2000 - 2005
Skills
Sales Management, Corporate Finance, Problem Solving, Portfolio Management, Business Analysis, Operations Management, Project Management, Process Improvement, Strategic Planning, Financial Analysis, Budgets, Negotiation, Risk Management, Management
Education
Indiana University - Kelley School of Business 2007 — 2011
Bachelor's of Science, Finance
Sallie Mae October 2002 - April 2012
Indecon Solutions August 2001 - October 2002
KRS Consulting September 1997 - August 2001
Analysts International Corporation (AIC) October 1992 - April 1998
Tate & Lyle (A.E. Staley Mfg) March 1987 - October 1992
Education
University of Illinois Springfield 1987 — 1990
Bachelor of Arts (B.A.), Management
Indian Hills Community College 1985 — 1987
Associate of Applied Sciences, Computer Programming
Over the Moon April 2010 - Present
Sallie Mae October 1988 - March 2008
Skills
Marketing, Customer Service, Management, Team Building, Leadership, Microsoft Excel, PowerPoint, Negotiation, Project Management, Public Speaking, Business Strategy
Education
Madison Heights High School 1968 — 1972
diploma, business
Indiana Business College
no, Business, Management, Marketing, and Related Support Services
Madison Heights High School
PNC Bank May 2011 - Present
Wells Fargo May 2008 - May 2011
Sallie Mae March 2007 - March 2008
Skills
Type speed of 60 wpm, Customer Service, Microsoft Office
Education
Huntingdon College 2003 — 2005
USA Funds January 2009 - Present
USA Funds March 2006 - December 2008
Sallie Mae May 2004 - March 2006
Sallie Mae October 2002 - May 2004
Sallie Mae/USA Group March 1998 - October 2002
eTapestry (Blackbaud) September 2000 - October 2001
Sallie Mae/USA Group January 1996 - March 1998
Sallie Mae/USA Group July 1994 - January 1996
Master Software Corporation March 1991 - July 1994
Skills
Quality Assurance, Process Improvement, SDLC, Software Documentation
Education
Indiana University Bloomington 1985 — 1989
Bachelor's Degree, Secondary Education (Math)