Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
Sallie Mae List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sallie Mae. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,491 Sallie Mae employees in database. Find out everything there's to know about Sallie Mae employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sallie Mae Employees
GEICO July 2014 - Present
Aerotek/First Advantage February 2014 - June 2014
CFA/ Xerox Corp. April 2013 - October 2013
Warren Central High April 2013 - August 2013
Amazon November 2009 - March 2013
Gas America September 2007 - November 2009
Sallie Mae April 2007 - September 2007
Stericycle October 2006 - April 2007
Skills
Training, Customer Service, Team Leadership, Sales, Microsoft Word, Microsoft Excel, Multi Tasking, Negotiation
Education
Indiana Institute of Technology 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.1
Harrison College 2009 — 2011
Associate's degree, Business Administration and Management, General, 3.0
PR Hacker May 2013 - Present
City of College Dreams September 1999 - April 2012
Janrain, Inc. January 2011 - January 2012
OppenheimerFunds May 2009 - December 2011
KMOX-AM Radio (CBS St. Louis) 2008 - 2011
The Oregonian 2005 - 2008
Sallie Mae June 2000 - December 2000
FastWeb 1999 - 2000
NASDAQ 1997 - 1999
Harvard Business School 1997 - 1999
Skills
Drupal developer, Media + PR Consultant, Student Loans, Personal Finance, Student Financial Aid, Admissions, Scholarship, Public Speaking, Entrepreneurship, Marketing, Start-ups, Social Media, Event Planning, Business Strategy, SEO, Venture Capital, Strategy, Web 2.0, Digital Marketing, Crowdfunding, Program Management, Public Relations, Publishing
Education
Harvard University 1995 — 1999
A.B. Magna Cum Laude, Economics
South Eugene High School 1995 — 1999
CoStar Group April 2011 - Present
Sallie Mae January 2009 - April 2011
Sallie Mae January 2003 - January 2009
Sallie Mae January 2000 - January 2003
Sallie Mae January 1997 - January 2000
Sallie Mae January 1995 - January 1997
Sallie Mae April 1993 - January 1995
Merrill Lynch June 1990 - April 1993
Skills
Capital Markets, Corporate Finance, Valuation, ALM, Derivatives, Portfolio Management, Risk Management, Investment Banking, Fixed Income, Equities, Banking, Financial Analysis, Treasury Management, Finance, Credit, Mergers & Acquisitions, Cash Management, Securities, Investments, Loans, Treasury, Bonds, Trading, Investor Relations, Analysis
Education
Harvard University 1986 — 1990
B.A., Economics
BlackRock July 2014 - Present
Vanguard May 2013 - June 2014
Sallie Mae May 2011 - May 2013
Skills
Banking, Finance, Financial Analysis, Credit, Loans, Customer Service, Retail Banking, Business Analysis, Credit Cards, Analysis, Call Centers, Process Improvement, Sales, Access, Leadership, Management, Investments, SQL
Education
Wilmington University 2012 — 2015
Howard University 2006 — 2007
Texas State University November 2014 - June 2015
Sysco November 2012 - August 2013
Republic National Distributing Company September 2006 - September 2008
City of Panama City June 2002 - May 2005
American Red Cross August 2001 - March 2002
The Learning Shoppe December 2000 - July 2001
Sallie Mae June 1997 - June 2000
Sallie Mae December 1995 - May 1997
Skills
Accounts Receivable, Accounts Payable, Account Reconciliation, Bank Reconciliation, Microsoft Excel, Microsoft Word, Internet Explorer, Google Chrome, Firefox, Gmail, Google Calendar, Adobe Acrobat, Quicken, PowerPoint, Customer Service, Time Management, Outlook, Budgets, Human Resources
Education
Texas State University 2013 — 2014
Master's Degree, Elementary Education and Teaching
Hawaii Pacific University 2009 — 2011
Bachelor of Science Business Administration, Accounting
Hawaii Pacific University 2009 — 2011
Associate of Science (A.S.), Management
UnitedHealth Group January 2011 - Present
CVS/CAREMARK October 2005 - January 2011
Miles Kimball April 2005 - July 2005
Direct Satellite TV August 2004 - April 2005
Holiday Home Improvement July 2003 - July 2004
Sallie Mae February 2002 - July 2003
Hy-Vee November 2001 - November 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Heritage College-Kansas City 2010 — 2011
Diploma, Pharmacy Technician/Assistant
Blackboard December 2013 - Present
Smith Micro Software 2012 - November 2013
Vivido Labs 2009 - 2011
SAP 2004 - 2009
Siebel Systems 2000 - 2004
Platinum Technology 1996 - 2000
Sallie Mae 1985 - 1995
Skills
Professional Services, Business Development, Strategy, Start-ups, SAP, Business Intelligence, Account Management, Mobile Applications, Mobile Devices, Siebel, Leadership, Mobile Device Management, CRM, Enterprise Software, New Business Development, Sales Operations, IT Strategy, Sales, Consulting, Business Process, Mergers & Acquisitions, Integration, Training, Lead Generation, Strategic Partnerships, Cloud Computing, Customer Success..., Financial Services, Pre-sales, Business Process..., Business Analysis, Strategic Planning, Sales Process, Analytics, Requirements Analysis, Wireless, Salesforce.com, Selling, Channel Partners, Software Development, Partner Management, PaaS, Channel, Demand Generation
Education
University of Illinois at Urbana-Champaign 1984 — 1986
MBA
Greenville College
BA, Education and Religion
Illinois State University
Masters, Public Adminstration
City of Orlando Fire Department August 2013 - Present
Alliance Pavers, LLC. June 2013 - Present
Sprint December 2008 - June 2013
Sallie Mae June 2006 - December 2008
Gulf County Breeze January 2004 - December 2007
Skills
QuickBooks, Microsoft Office, Customer Service, Accounting, Data Analysis, Leadership, Management, Microsoft Excel, Team Leadership, Call Centers, Telecommunications, Training, Strategic Planning, Outlook, Team Building, Budgets, Analysis, Microsoft Word, Customer Satisfaction, Program Management, Invoicing
Education
University of Central Florida 2012 — 2014
Bachelor of Science (B.S.), Criminal Justice and Corrections
Gulf Coast Community College
Associate of Arts (A.A.), Accounting and Finance
Renaissance Systems and Services June 2011 - February 2012
Maverest Dental Network 2012 - 2012
IUPUI Chartwells November 2010 - April 2011
US Army February 2008 - October 2008
Sallie Mae March 2007 - September 2007
Skills
Customer Service, Computers, Critical Thinking, Microsoft Office, Problem Solving, Team Leadership, Fast Learner, Respect, Following Instructions, Integrity, Perseverance, Intuition, Calming, Always On Time, Energy, Thinking Outside The Box, Security Awareness, Open Minded, Getting the Best Out Of...
Education
Vincennes University 2004 — 2006
Physical Education Teaching and Coaching
Hocking College
Police Science
Sallie Mae September 1996 - Present
Skills
Project Management, SDLC, Process Improvement, Vendor Management, Program Management, SQL, Management, Requirements Analysis, SharePoint, Business Process..., Visio, Software Project..., Business Analysis, Business Requirements, Systems Analysis, Leadership
Education
Gulf Coast State College
Business Administration and Management, General
Jensen USA June 2015 - Present
FlexSteel Pipeline Technologies August 2011 - May 2015
Sallie Mae April 1995 - November 2010
Skills
Office Management, Microsoft Excel, Data Entry, Administrative..., Outlook, Microsoft Word, Microsoft Office, Accounts Payable, Filing, Supervisory Skills, Technical Writing, Project Planning, MS Project 2010, SAP, Client Billing, Account Reconciliation, Bank Reconciliation, Clerical Skills, Database Administration, Event Planning, Research, Records Management, Social Media Marketing, Employee Training, Salesforce.com, ERP, Database Design, Microsoft Project, SharePoint, Adobe Acrobat, Customer Service, Leadership
Education
Gulf Coast State College 2011 — 2016
currently pursuing a Bachelor's Degree, Business Administration and Management, General
Apollo Education Group September 2010 - October 2014
Upromise - A Sallie Mae Company January 2010 - September 2010
Sallie Mae January 2008 - December 2009
Sallie Mae January 2004 - December 2007
General Revenue Corporation - A Sallie Mae Company January 2003 - December 2004
Student Loan Funding - A Sallie Mae Company August 2000 - December 2003
Student Loan Funding April 1998 - August 2000
HOSTS Learning July 1991 - April 1998
The ServiceMaster Company May 1983 - June 1991
Skills
Sales Operations, Business Development, Leadership, Strategic Planning, Budgets, Market Research, Forecasting, Needs Analysis, Team Building, Coaching, Brand Development, Sales, Public Speaking, Leadership Development, Strategic Partnerships, Process Improvement, Marketing, Salesforce.com, New Business Development, Problem Solving, Marketing Strategy, Strategy, Management, Mentoring, Program Management, Selling, Customer Service, E-commerce, Account Management, Analysis, Sales Management, Team Leadership, Training, CRM, Start-ups, Customer Retention, Mergers, Organizational..., Negotiation, Cross-functional Team..., Entrepreneurship, Mergers & Acquisitions, Business Strategy, Recruiting, Change Management, Vendor Management, Lead Generation, Management Consulting, Business Planning, Contract Negotiation
Education
Hope College 1979 — 1983
BA
Apollo Education Group December 2013 - August 2014
University of Phoenix June 2010 - December 2013
Sallie Mae December 2007 - November 2009
Sallie Mae January 2007 - December 2007
Arrow Financial Services February 2004 - December 2006
RecovAR Group, LLC March 1997 - January 2004
AB, LLC November 1993 - February 1997
McKinsey & Company June 1988 - November 1993
Skills
Strategic Planning, Executive Management, Leadership Development, Coaching, Leadership, Management, Organizational..., Public Speaking, Customer Service, Entrepreneurship, Team Building, Mentoring, Change Management, Salesforce.com, Call Center, Business Strategy, Process Improvement, Sales Management, Account Management, New Business Development, Team Leadership, Training, Program Management, Operations Management, Business Development, Strategy, Cross-functional Team..., Sales, Project Management, Analysis, Marketing, Staff Development, Start-ups, Contract Negotiation, Strategic Partnerships, Recruiting, Call Centers, Business Planning, E-Learning, Human Resources, Vendor Management, Management Consulting, CRM, Marketing Strategy, Budgets, Forecasting, Employee Training, Customer Retention, Consulting, Competitive Analysis
Education
Harvard Business School 1986 — 1988
MBA
Tufts University 1979 — 1983
BA, Economics and History
Advance Central Services, Inc. September 2014 - Present
Navient January 2014 - August 2014
Sallie Mae December 2011 - January 2014
Sallie Mae December 2009 - November 2011
Universal Delaware Inc December 2007 - August 2009
Skills
Knowledge of Month end..., Advanced knowledge of..., Adept to working under..., SOX Compliancy, Quarterly Reporting, Year-end Close, G/L Reconciliations, Bank Reconciliation, Auditing
Education
Goldey Beacom College 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Goldey Beacom College 2004 — 2008
Bachelor of Science (BS), Accounting
Muncie Housing Authority April 2015 - Present
Central Indiana Mothers, Inc. August 2012 - Present
StephanyMae Designs & Marketing January 2007 - Present
Sallie Mae February 2012 - September 2013
Sallie Mae August 2010 - February 2012
Verizon Wireless Music Center April 2009 - September 2010
Professional Nanny August 2008 - August 2010
Professional Nanny May 2006 - August 2008
Skills
Microsoft Office 2007, Instructional Design, Graphic Design, Photoshop, Photography, Photo Editing, Computer Graphics, HTML + CSS, Web Design, Microsoft Applications, Notary Public, Facebook Marketing, Facebook Fan Page..., Executive Development, Office Management, Non-profit Board..., Non-profit Leadership, Non-profit Director, Non-profit Program..., Non-profit..., Non-profit Fund..., Non-profit Volunteer, Conflict Resolution, Nonprofits, Data Entry, PowerPoint, Leadership, Research, Customer Service, Microsoft Office
Education
Western Governors University 2013 — 2015
Bachelor of Science (BS), Business Information Technology Management
Ivy Tech Community College 2007 — 2011
Associate of Arts (AA), General Studies, 3.84 GPA
Hawaii Pacific University 2006 — 2007
Marine Biology and Biological Oceanography, 3.83 GPA
UCLA January 2011 - Present
Ventura County Community College District October 2009 - December 2010
Sallie Mae 2007 - 2008
CSU Monterey Bay February 2005 - March 2007
Gavilan College July 2000 - February 2005
Cabrillo College December 1996 - January 2000
Hartnell Community College August 1993 - November 1996
Skills
Data Analysis, Regulatory Affairs, Research, Compliance, Higher Education, Policy, Counseling, Problem Solving, Process Improvement, Team Building, Leadership Development, Student Financial Aid, Public Speaking, Student Affairs, Student Counseling, Enrollment Management, Policy Analysis, Student Engagement
Education
CSU Monterey Bay
Bachelor of Arts, Human Communications
Hartnell College
Associate of Arts Degree, Human Services
Panetta Institute for Public Policy
Masters Degree, Public Policy
Software Technology Inc February 2011 - Present
Cyber Sytes, Inc. September 2011 - March 2013
Sallie Mae July 2005 - January 2011
Sallie Mae February 2004 - July 2005
Sallie Mae April 2003 - February 2004
Sallie Mae August 2000 - April 2003
Sallie Mae January 1999 - August 2000
Sallie Mae December 1997 - January 1999
Miracle Strip Amusement Park March 1992 - September 1997
Gulf Coast Community College January 1997 - May 1997
Skills
Management, ActiveSync, Escalation, Human Resources, Microsoft Office, Help Desk Support, HTML, Linux, QBasic, Turbo Pascal, Basic PHP, Network Administration, Microsoft SQL Server, Corel Draw, Customer Support, Project Management, Train Staff, Technical Support, Navicat, Filezilla, Ontime, Unicenter Service Desk, Performance Testing, Integration Testing, Regression Testing, User Acceptance Testing, Customer Retention, WordPress, Testing
Education
Gulf Coast Community College 1993 — 1997
Associate of Science (A.S.), Computer Programming & Systems Analysis
Bay High
Wells Fargo May 2015 - Present
Goldey-Beacom College August 2013 - Present
Sallie Mae June 2014 - May 2015
Cann Do It Home Services Inc October 2013 - May 2014
Kohl's Department Stores January 2013 - October 2013
Skills
Customer Service, Time Management, Microsoft Office, Facebook, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Leadership, Training, Merchandising, Event Planning, Teamwork, Sales, Management, Team Building, Mentoring, Data Analysis, Analytics, Forecasting, Analysis
Education
Goldey Beacom College 2012 — 2014
Master of Science, Finance, General
Goldey Beacom College 2008 — 2012
Bachelor of Science, Financial Management
City of Allentown September 2015 - Present
Martin, Arrington, Desai & Meyers June 2011 - September 2015
City of Detroit May 2012 - December 2013
Sallie Mae February 2009 - September 2010
U.S. Department of Education November 2002 - January 2009
State of Florida October 1996 - November 2002
Florida House of Representatives January 1994 - October 1996
Skills
Policy Analysis, Public Policy, Government, Legislative Relations, Politics, Strategic Planning, Legislation, Analysis, Leadership, Economics, Economic Development, Grants, Data Analysis, Budget Process, State Government, Political Campaigns, Coalitions, Budgets, Legislative Research, Public Administration, Public Affairs, Political Consulting, Community Development, Program Improvement, Staff Development, Nonprofits
Education
Humphrey School of Public Affairs 1991 — 1994
MA, Public Policy
Gustavus Adolphus College 1985 — 1989
BA, Political Science (Economics minor)
Swan's Fine Books April 2013 - Present
ECSI (Educational Computer Systems, Inc.) May 2011 - April 2013
Higher One 2010 - May 2011
CASHNet May 2008 - May 2011
Informed Decisions Corp dba CASHNet May 2008 - May 2011
Informed Decisions Corporation 2008 - May 2011
Sallie Mae July 1992 - May 2008
Skills
Customer Service, Salesforce.com, New Business Development, Contract Negotiation, Account Management, Business Development, Strategic Partnerships, Strategic Planning, SaaS, Team Building, Leadership, Selling, Books, Sales Process, Direct Sales, Management, Solution Selling, Marketing Strategy, Team Leadership, Publishing, Marketing, Training, CRM, B2B, Sales
Education
Gordon College 1977 — 1981
BA, Theology
Fifth Third Bank May 2013 - Present
Fifth Third Bank June 2011 - June 2013
Fifth Third Bank June 2009 - August 2011
Fifth Third Bank June 2006 - June 2009
HSBC March 2000 - February 2006
HSBC February 1995 - 2000
Sallie Mae January 1990 - February 1995
Skills
Strategic Planning, Consumer Lending, Financial Services, Credit Analysis, Financial Analysis, Analysis, Banking, Business Analysis
Education
Indiana Wesleyan University
Master of Science (MS), Business/ Strategic Management
Indiana Wesleyan University
Bachelor's Degree, Business Administration and Management
Villanova University
Master Black Belt Lean SixSigma
Villanova University
Essentials of Project Management
Harvard Business School
Executive Center for Management
Allied barton 2012 - Present
Sallie Mae November 2010 - August 2011
Spherion May 2009 - September 2009
Plains township zoning May 2009 - September 2009
Skills
Security Operations, Security Training, Physical Security, Security Management, Surveillance, Access Control, Workplace Violence, Personal Protection, Close Protection
Education
Harrisburg Area Community College 2005 — 2008
Associate's degree, Criminal Justice and Corrections
Trinity high school 2001 — 2005
High school diploma
self employed May 2012 - Present
Sallie Mae 2008 - 2008
Education
Gulf Coast State College
Associate of Arts (AA), Culinary Management
Gulf Coast State College
Associate of Science (AS), Culinary Arts/Chef Training
International Sugar Art Collection
Sallie Mae February 2013 - Present
Sallie Mae September 2011 - February 2013
Sallie Mae February 2011 - September 2011
Sallie Mae May 2010 - February 2011
Sallie Mae April 2009 - May 2010
Upromise March 2007 - April 2009
VIPdesk, Inc. August 2000 - February 2007
ARAMARK Corporation 1998 - 2000
Education
Harvard University
Bachelor of Arts (BA), Economics
University of Pennsylvania - The Wharton School
Master of Business Administration (M.B.A.), Finance & Marketing
Sallie Mae June 2010 - May 2011
Children's Place November 2005 - November 2006
Liberty Tax Service December 2005 - April 2006
Target July 2003 - November 2005
Education
Henry Ford Community College 2002 — 2004
Accounting and Business Administration
Mumford High School
General Studies
TSG Consultancy, LLC January 2013 - Present
ECMCSolutions January 2011 - December 2013
Wells Fargo January 2007 - December 2010
Sallie Mae January 2000 - December 2007
Wells Fargo Bank January 1993 - December 1999
Skills
Risk Management, Software Documentation, Change Management, Mergers, Operations Management, Leadership, Sales Management, Marketing Management, Data Analysis, Financial Analysis, Skip Tracing, Project Management, Strategy, Mergers & Acquisitions, Management, Customer Service, Business Development, Banking, Strategic Planning, Loans, Financial Services, Team Building, Coaching, Program Management, Marketing, Executive Management, Product Development, Marketing Strategy, Business Planning, Team Management, Staff Development, Team Leadership, Sales, Process Improvement, Training, Customer Retention, Leadership Development, Finance, Credit, Employee Engagement, Vendor Management, Time Management, Budgets, CRM, Analysis, Business Analysis, Call Centers, Cross-functional Team..., Management Consulting, Start-ups
Education
Harvard University
Business Administration and Management, General
The University of Texas at Austin
Liberal Arts and Sciences, General Studies and Humanities
Amazon October 2014 - Present
Abercrombie & Fitch August 2013 - Present
Abercrombie & Fitch June 2012 - August 2013
Sallie Mae May 2011 - August 2011
Skills
Cross-functional Team..., Retail Sales, Retail Buying, Retail Sales Analysis, Management, Vendor Relationships, Product Development, Global Sourcing, Performance Testing, Microsoft Excel, Leadership, Marketing, Public Speaking, Analysis, PowerPoint, Customer Service, Social Media
Education
Harvard College 2008 — 2012
Bachelor's, Economics, Sociology
National Cooperative Bank January 2006 - Present
National Cooperative Bank February 2004 - January 2006
National Cooperative Bank April 1998 - February 2004
Sallie Mae June 1994 - April 1998
Signet Bank 1992 - 1994
Maryland National Bank 1990 - 1992
Skills
Portfolio Management, Credit Analysis, Commercial Lending, Franchise Consulting, Managerial Skills, Organizational..., High Organizational..., Middle Market, Preaching, Teaching
Education
Hampton University 1986 — 1990
Bachelor of Science (B.S.), Finance, General
Virginia Union University
Master of Divinity (M.Div.), Theology/Theological Studies
Advocare August 2013 - Present
AT&T August 2013 - Present
Puerto vallarta Rest. August 2012 - August 2013
Sallie Mae January 2007 - November 2010
Skills
Bilingual-English/Spanis..., Microsoft Office, Personal Development, Wellness, Social Networking, Nutrition, Customer Service, Leadership, Fitness, Training, Time Management, Coaching, Entrepreneurship, Team Building, Direct Sales, Healthcare, Small Business
Education
Harrison College-Indianapolis 2011 — 2014
Associate of Science (AS), Business Administration and Management, General
Ivy Tech Community College
Business Administration and Management, General
Northrop Grumman Corporation February 2014 - Present
Sallie Mae February 2008 - February 2014
Payless ShoeSource September 2007 - April 2008
The Cellular Connection September 2006 - December 2006
The Cellular Connection May 2004 - September 2006
The Cellular Connection April 1999 - March 2004
Verizon Wireless 1997 - 1999
Skills
Staff Development, Instructional Design, Higher Education, Public Speaking, Needs Analysis, Leadership Development, Training, Coaching, Customer Service, Microsoft Office, PowerPoint, Skip Tracing, Call Monitoring
Education
Harrison College-Indianapolis 2009 — 2010
Business Administration, Management and Operations
Sallie Mae December 2014 - Present
Mohegan Sun at Pocono Downs August 2009 - Present
Keystone Garden Estates June 2006 - Present
Northeast Gymnastics Academy June 2007 - August 2010
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Coaching, Research, Sports, Cpr Certified, Data Analysis, Customer Service, Teamwork, Critical Thinking, Time Management
Education
Harcum College 2014 — 2016
Associates, Occuptional Therapy Assistant
College Misericordia 2009 — 2012
Bachelor of Science, Psychology
Navient 2014 - Present
Navient June 2014 - October 2014
Sallie Mae June 2010 - October 2014
Sallie Mae March 1994 - August 2010
Marsh September 1988 - April 1995
Skills
Financial Analysis, Banking, Finance, Account Reconciliation, Access, Cash Management, Customer Service, Outlook, Microsoft Excel
Education
Harrison College-Indianapolis 1987 — 1989
Travel and Tourism
Shenandoah High School 1984 — 1987
CACI International Inc September 2013 - Present
Cognition Health Partners May 2013 - September 2013
Cognition Health Partners December 2011 - May 2013
2010-2011 Gulf Coast State College September 2010 - July 2011
Sallie Mae June 2009 - April 2010
Sallie Mae May 2007 - March 2008
Sallie Mae May 2006 - May 2007
Sallie Mae January 2005 - May 2006
Sallie Mae January 2003 - December 2005
Sallie Mae May 2001 - December 2002
Skills
Software Documentation, Technical Writing, Training, Automated Software..., Process Improvement, Business Process, EHR Implementation, Systems Analysis, Healthcare Information..., SDLC, HL7, Eclipse IDE, Requirements Analysis, Health Information..., Troubleshooting, Data Analysis, Testing, Unified Functional..., Analysis, Software Implementation, Databases, Health Information..., Technical Documentation, VBScript, QuickTest Professional, System Administration, Microsoft Office, Microsoft Excel, Customer Service, Technical Support, Outlook, SharePoint, Visio, Problem Solving, EHR, Customer Support, Detail-Oriented, Management, Business Requirements, Access, HIPAA, Information Technology, AllScripts, Greenway, McKesson, Software Testing Life..., Windows 7, HTML
Education
Gulf Coast State College 2011 — 2014
Bachelor of Applied Science (BASc), Technology Management
Gulf Coast Community College 2008 — 2011
Associates of the Arts, Business Administration
U.S. Department of State August 2013 - Present
US Department of Homeland Security February 2013 - August 2013
US Department of Homeland Security October 2012 - February 2013
US Department of Homeland Security August 2011 - October 2012
Sallie Mae April 2010 - August 2011
Sallie Mae August 2006 - April 2010
Sallie Mae July 2003 - July 2006
Education
Hawaii Pacific University 1999 — 2002
Bachelor of Science in Business Administration BSBA, Computer Information Systems
The MindFinders Inc. 2013 - Present
Profiles January 2011 - February 2012
Sallie Mae February 2008 - October 2009
Sallie Mae July 2006 - February 2008
Sallie Mae January 2005 - June 2006
Sallie Mae August 2001 - December 2004
Robert Half International October 1996 - August 2001
Skills
Recruiting, Salesforce.com, Account Management, New Business Development, Lead Generation, Staffing Services, Temporary Placement, Contract Recruitment, Sales Management, Start-ups, Management, Permanent Placement, Online Marketing, Marketing, Talent Management, Business Development, Negotiation, Cold Calling, Sales, Email Marketing, Social Media Marketing, CRM, Marketing Strategy, Hiring, Consulting, Social Networking, Advertising, Strategic Partnerships, Sales Process, Technical Recruiting, Talent Acquisition, Leadership, Temporary Staffing, Marketing Communications, Online Advertising, Internet Recruiting
Education
Howard University 1991 — 1994
BA, PR, Journalism, Business
Hampton University 1988 — 1991
LaSalle College High School 1984 — 1988
Sallie Mae March 2012 - August 2013
SRA International August 2010 - March 2012
Keller Williams Realty March 2010 - August 2010
Pacific Guardian Life June 2007 - September 2009
Carlsmith Ball LLP November 2005 - July 2006
Skills
Outlook, Microsoft Excel, Time Management, Accounts Payable, Microsoft Office, Access, Invoicing, Customer Service, Administrative..., Visio, Accounting, Human Resources, PowerPoint, Administrative..., Project Management, Microsoft Word, Process Improvement, Integration, Proposal Writing, Administrative..., Program Management
Education
Hawaii Pacific University
BA, Justice Administration
The Water Project, Inc. September 2014 - Present
Living Water International October 2006 - September 2014
Sallie Mae July 2004 - October 2006
University of St. Thomas-Houston May 2002 - July 2004
Skills
Sales Management, Regional Planning, Non-profit..., Photography, Management, International..., Fundraising, New Business Development, Nonprofits, Non-profit Leadership, Public Speaking, Writing, Major Donor Cultivation, Strategic Partnerships, Partnership-building, Donor Engagement, Philanthropy, Resource Development, Social Entrepreneurship, Volunteer Management, Grant Writing, Community Development, Program Development, Grants, Program Evaluation, Strategy, Proposal Writing, Leadership
Education
Houston Baptist University
(2) Bachelor of Science (BS), Communication; Biblical Studies
Stephen F. Austin State University
Social Work
CFSB - Community Federal Savings Bank January 2015 - Present
Sallie Mae March 2014 - Present
Sallie Mae May 2011 - March 2014
HSBC June 2010 - May 2011
Applied Card Systems January 2008 - October 2009
Bank of America February 2001 - January 2008
Skills
Accounting, Accounts Payable, Internal Controls
Education
Goldey Beacom College 2012 — 2014
Master of Science (M.S.), Taxation and Information Technology
Wilmington College 2004 — 2008
Bachelor of Science (B.S.), Accounting and Finance
USDA December 2002 - Present
National Naval Medical Center February 2000 - December 2002
Sallie Mae 1993 - 1995
Skills
Public Speaking, Team Building, Customer Service, Research, Coaching, Strategic Planning, Organizational..., Technical Writing, Regulatory Submissions, Training, Policy, Higher Education, Government, Community Outreach, Program Management, Leadership, Nonprofits, Management
Education
University of Phoenix 2012 — 2018
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
University of Phoenix 2008 — 2012
Master of Science (M.S.), Psychology
Inner Visions Institute 2005 — 2005
Minister of Spiritual Consciousness, Spiritual Life Coaching
Hampton University 1989 — 1994
B.A, Political Science
South Lakes High School 1985 — 1989
JPMorgan 2002 - Present
JPMorgan Chase 2002 - Present
The Chase Manhattan Bank 1997 - 2002
Sallie Mae 1991 - 1997
The Chase Manhattan Bank 1987 - 1991
Skills
Banking, Credit Cards, Relationship Management, Financial Services, Risk Management, Portfolio Management, Treasury Management, Vendor Management, Cash Management, Investment Banking, Securities, Business Analysis, Capital Markets, Strategy, Management, Business Development
Education
Hofstra University 1983 — 1987
Bachelor of Business Administration (BBA), Banking & Finance
The Johns Hopkins University - Carey Business School
Finance & Business Management
First Advantage February 2014 - Present
United Soccer Alliance of Indiana February 2005 - June 2015
Allegient, LLC September 2012 - February 2014
Ingersoll Rand Security Technologies May 2011 - September 2012
Fusion Alliance March 2009 - May 2011
Galvin Creative Technologies July 2008 - March 2009
Laughlin Design August 1998 - July 2008
Sallie Mae July 2001 - April 2008
Zanett (Inrange Global Consulting)(ONEX, Inc) 2000 - 2001
NCAA - National Collegiate Athletic Association June 1999 - June 2000
Skills
User Interface Design, User Experience, Front-end Design, HTML, CSS, Photoshop, Dreamweaver, Illustrator, Microsoft Office, SEO, SEM, Strategic Planning, Software Project..., Web Project Management, Mobile Design, Coaching, Priority Management, Collaborative Leadership, Web Design, Business Analysis, Discovery Process, Project Management, Digital Project..., Project Management Tools, Leadership, Creative Direction, User Interface, Graphic Design, Agile Methodologies, E-commerce, CMS, Mobile Applications, Product Management, User Experience Design, Information Architecture, Mobile Devices, User-centered Design, Team Leadership, Management, Process Improvement, Consulting, Wireframes
Education
Greenville College 1994 — 1998
BA, Graphic Design (Art), 3.8
Common wealth of Pennsylvania September 2015 - Present
PHH Mortgage March 2010 - April 2015
Sallie Mae January 2009 - December 2009
Nj treasury January 2009 - December 2009
Pioneer Credit Recovery April 2008 - July 2009
Securitas Security Services USA, Inc. September 2007 - February 2008
Education
Gwynedd Mercy University 2010 — 2012
Associate's degree, Business Administration and Management, General
Sallie Mae June 2015 - Present
Sallie Mae April 2014 - May 2015
Sallie Mae June 2013 - March 2014
Sallie Mae September 2012 - May 2013
Sallie Mae January 2011 - August 2012
Skills
Internal Audit, Auditing, Financial Analysis, Internal Controls, Risk Management, Process Improvement, Accounting, Analysis, Financial Reporting, Management, Microsoft Excel
Education
Goldey-Beacom College 2011 — 2013
Master of Science (M.Sc.), Taxation
West Chester University of Pennsylvania 2005 — 2009
Bachelor of Science, Accounting
M&T Bank July 2015 - August 2015
Lauren Kolberg - State Farm Insurance April 2015 - July 2015
Sallie Mae April 2014 - January 2015
Sallie Mae June 2013 - April 2014
Bank of America October 2011 - May 2013
nTelos Wireless March 2011 - October 2011
Skills
Customer Service, Banking, Microsoft Excel, Outlook, Quality Assurance, Microsoft Office, Financial Services, Microsoft Word, Property & Casualty..., Life Insurance, Health Insurance, Finance, Time Management
Education
Liberty University 2011 — 2013
Master of Arts (M.A.), Management and Leadership
Radford University 2008 — 2011
Bachelor of Science (B.S.), Fine/Studio Arts, General
Hollins University 2007 — 2008
Transferred, Fine and Studio Arts
K2 Intelligence 2015 - Present
Navigant 2015 - 2015
Bank of America April 2013 - May 2014
Citi June 2014 - 2014
HSBC Global Banking and Markets 2014 - 2014
JPMorgan Chase & Co. 2014 - 2014
Swift Capital June 2012 - January 2013
Sallie Mae July 2010 - June 2012
Skills
Finance, Analysis, Management, Banking, Loans, Financial Risk, Customer Service, Business Analysis, SDLC, Retail Banking, Business Requirements, Credit Risk, Risk Management, Requirements Gathering, Portfolio Management, Access, AML, Payments, Financial Analysis, Credit, Credit Cards, Leadership, Financial Services, Corporate Finance, Salesforce.com, Underwriting, Project Management, Accounting, Customer Satisfaction, Relationship Management, Process Improvement, Credit Analysis, Executive Management, Account Management, Marketing, Commercial Banking, Fraud, Consumer Lending, Capital Markets, Vendor Management, Strategic Financial..., Anti Money Laundering, Transaction Management, Actimize, Microsoft Office, Certified Anti-Money..., Drafting SARs, 314(a), Due Diligence, Remote Deposit Capture
Education
Goldey Beacom College 2009 — 2011
Master of Business Administration (MBA), Finance, General
Goldey-Beacom College 2004 — 2009
Bachelor of Science (B.S.), Marketing/Marketing Management, General
KBR, Inc. 2015 - Present
Carnival Corporation & PLC May 2011 - January 2014
Commercial Metals Company February 2008 - January 2011
McDermott International Inc. February 2004 - January 2008
NRG Energy Inc. January 2001 - December 2003
Cargill Inc July 1995 - December 2000
Sallie Mae January 1992 - August 1993
Banco Popular del Ecuador June 1988 - July 1991
AIESEC Association Internationale des Etudiants en Sciences Economiques et Commerciales. 1984 - 1987
Skills
Derivatives, Trading, Commodity, Hedging, Capital Markets, Valuation, Financial Modeling, Bloomberg, Asset Management, FX Options, Banking, Commodities, Risk Management, Oil Markets, Treasury, Commodity Markets, Commodity Risk..., Derivatives Trading, Hedging Strategies, Counterparty Risk, Portfolio Management, OTC Derivatives, Risk Measurement, Options, Treasury Management, Corporate Finance, Petroleum, Energy, Financial Risk..., Foreign Exchange Risk..., FX, Interest Rate Risk..., Financial Markets, Enterprise Risk..., Fundamental Market..., Derivative Pricing, Proprietary Trading, Asset Allocation, Alternative Investments, Investments, Global Treasury, Quantitative Finance, Statistical Modeling, Quantitative Analytics, Market Risk, Credit Risk, Reuters, Reval, SAP, Kiodex
Education
The University of Texas at Austin 1993 — 1995
MBA
Helsinki School of Economics 1994 — 1994
Pontificia Universidad Católica del Ecuador
Ingenieria de Empresas
CareerSource Gulf Coast April 2012 - Present
Hancock Bank November 2009 - June 2010
Sallie Mae August 2006 - September 2008
The Bank January 2003 - January 2005
Skills
Microsoft Excel, Performance Management, Human Resources, Management, Training, Leadership, Recruiting, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Coaching, Team Leadership, Team Building, Bookkeeping, Accounts Payable, Accounts Receivable, Payroll, Public Speaking, Strategic Planning, Marketing Strategy
Education
Gulf Coast Community College 2012 — 2014
Associate's degree, Economics
Tom P Haney Technical Center 2009 — 2010
Certificate Accounting Asst., Accounting
Port St Joe Jr-Sr High School 1987 — 1993
Diploma, Business/Managerial Economics
Toyota Financial Services 2012 - Present
Toyota Financial Services 2003 - 2012
Cablevision 2002 - 2002
Sallie Mae 1999 - 2001
USA Group 1995 - 1999
Citibank 1985 - 1995
Skills
Process Improvement, Vendor Management, Call Center, Operations Management, Change Management, Business Process..., Risk Management, Performance Management, Outsourcing, Credit, Business Analysis, Customer Satisfaction, Customer Experience, Call Centers, Leadership, Training, New Business Development, Strategic Planning, Budgets, Team Building, Negotiation, Banking, CRM, Business Development, Quality Assurance, Strategy, Executive Management, Cross-functional Team..., Analysis, Program Management, Forecasting, Management, Team Leadership, Financial Services, Six Sigma, Business Process, Customer Retention, Analytics, Team Management, Call Center Development, Credit Cards, Workforce Management
Education
Syracuse University - Martin J. Whitman School of Management 1983 — 1985
MBA, Operations Management
Hofstra University 1979 — 1983
BA, Geography
UnitedHealth Group April 2014 - Present
Anthem August 2010 - April 2014
Sallie Mae January 2008 - August 2010
DuCharme, McMillen & Associates May 2007 - January 2008
State of Indiana September 2006 - May 2007
Skills
Forecasting, Regression Analysis, Logistic Regression, Statistics, Multivariate Statistics, Regression Models, Budget Forecasts, Outsourcing, Multivariate Analysis, Decision Modeling, Budget Models, Healthcare Exchanges, Payment Integrity, Fraud, Waste, and Abuse, Predictive Modeling, Segmentation Models, SAS, Project Management, Process Improvement, Management, Leadership, Golf Instruction, Data Mining, Data Analysis, Business Process..., Business Analysis, Analytics, Analysis
Education
Indiana University-Purdue University at Indianapolis 2005 — 2008
Master of Arts (M.A.), Economics
Hanover College 2000 — 2004
Bachelor of Arts (B.A.), Economics
UBS Financial Services,Inc. February 2011 - Present
Oppenheimer & Co. January 2008 - December 2010
UBS Financial Services,Inc. July 2002 - January 2008
Sole Practitioner January 2001 - July 2002
SunTrust Bank December 1997 - December 2000
Sole Practitioner May 1989 - December 1997
JPMorgan Chase September 1987 - April 1989
Deutsche Bank March 1985 - June 1987
Sallie Mae December 1983 - January 1985
Chemical Bank International Limited November 1981 - November 1983
Education
Harvard College
Bachelor of Arts (BA), Political Science and Government
Dairy Queen April 2009 - Present
Sallie Mae June 2008 - August 2009
Golden Corral March 2006 - June 2008
Skills
Customer Service, Customer Oriented, Customer Engagement, Hiring Employees, New Hire Training, Inventory, Supervision, Computers, Crime Scene Photography, Hazardous Materials, Evidence, Management, Managed Money
Education
Gulf Coast Community College 2012 — 2013
certificte, Crime scene tech
Pensacola State College 2010 — 2011
crime scene tech
Crossroads Community Church May 2011 - Present
TriHealth March 2008 - October 2011
General Revenue Corporation 2004 - 2008
Sallie Mae December 2000 - 2004
Skills
Employee Relations, Human Resources, Team Building, Management, Leadership, Leadership Development, Training, Public Speaking, Coaching, Process Improvement, Strategic Planning, Customer Service
Education
Xavier University 2007 — 2009
Master's, Human Resources Development
Hampton University 1993 — 1997
BA, Communications
Xerox March 2014 - Present
Xerox August 2012 - March 2014
Xerox April 2008 - August 2012
Sallie Mae November 2005 - April 2008
Arrow Financial Services (A Sallie Mae company) November 2005 - March 2007
Quilogy Inc. September 2005 - November 2005
HCR Manor Care March 2002 - September 2005
Reliance Industries Limited July 1997 - July 2000
Skills
Business Intelligence, Data Warehousing, Project Management, Cross-functional Team..., Vendor Management, Analytics, IT Strategy, Change Management, Strategic Planning, Data Modeling, Product Management, SDLC, Integration, Budgets, Information Management, Microsoft SQL Server, Strategy, Data Governance, Databases, Management, Process Improvement, Six Sigma, Business Analysis, Enterprise Data..., Enterprise Business..., Budget Management, Program Management, IT Management, Leadership, Business Continuity..., Disaster Recovery, Enterprise Architecture
Education
Northwestern University - Kellogg School of Management 2009 — 2011
MBA, Marketing, Technology, Strategy
University of Toledo 2000 — 2002
Master's, Management
Guru Jambheshwar University 1993 — 1997
BTech, Textile
Vidya Mandir Sen Sec School 1986 — 1993
HSC SSC
Aon Hewitt - BMO Harris Recruitment Network July 2011 - Present
M&I Bank (now BMO Harris) July 2008 - July 2011
Sallie Mae 2006 - 2008
Nordstrom 2002 - 2006
Skills
Recruiting, Employee Relations, Onboarding, Human Resources, Employee Benefits, Personnel Management, Talent Acquisition, Talent Management, Applicant Tracking..., Management, Call Centers, Performance Management, Employee Training, College Recruiting, Internet Recruiting, Employee Engagement, Interviews, Benefits Administration, Hiring, HRIS
Education
Hanover College 1998 — 2002
BA, Communication
University of Wollongong 2001 — 2001
Communication and Media Studies
Indiana University Bloomington 2000 — 2000
Taravella High School January 2015 - June 2015
Taravella High School March 2015 - May 2015
Taravella High School January 2015 - May 2015
Sallie Mae June 2013 - August 2013
Skills
College Football, Video Games, Sociology, Social Media, Stata, Data Analysis, Social Networking, Teaching, Public Speaking, PowerPoint, Photoshop, Event Planning, Microsoft Word, Fundraising, Spanish, Microsoft Excel
Education
Harvard University 2011 — 2015
Sociology
Deerfield Beach 2009 — 2011
Sallie Mae July 2014 - Present
PartnersFirst a Division of Torrey Pines Bank December 2007 - July 2014
Bank of America January 2006 - April 2007
MBNA 1995 - 2006
Skills
TSYS Project..., Credit Cards, Series 24, Financial Risk, Credit, Portfolio Management, Six Sigma, Banking, Compliance, Risk Management, Operational Risk, OFAC, Vendor Management, Policy, Call Centers, Executive Management, Start-ups, Payments, Operations Management, Financial Services, Finance, Analytics, Loans, Corporate Governance, Analysis, Due Diligence, AML, Business Process, Relationship Management, Consumer Lending, Marketing, Leadership, Fraud Detection, Change Management, Customer Satisfaction, Cards, Strategy
Education
Goldey Beacom College 1979 — 1981
St Marks High School 1974 — 1977
High School Diploma, General Studies
Sallie Mae October 2011 - Present
TCIM Services April 2009 - November 2011
TCIM Services October 2006 - April 2009
Hirsh Industries June 1999 - October 2006
Skills
Orientation, Interviewing, Workers Compensation, 401k, COBRA, FSA, OFCCP, Benefits, FMLA, Employee Relations, Benefits Administration, Payroll, HRIS, Microsoft Office, ADP, Open Enrollment, Human Resources, Employee Benefits, Leadership, New Hire Orientations, Interviews, Personnel Management
Education
Goldey-Beacom College 1998 — 2002
BS, Business Management Concentration in HR
W. R. Systems, Ltd. October 2010 - Present
Crystal Colson January 2013 - Present
IDSI July 2009 - October 2010
Gilligan & Ferneman, LLC August 2008 - March 2009
West FL Regional Planning Council October 2007 - August 2008
Sallie Mae June 2002 - August 2007
Skills
Online Marketing, WordPress, CSS, Technical Writing, Management, Microsoft Office, Web Development, Social Networking, Email Marketing, Training, Web Design, E-commerce, Adobe Acrobat, Gmail, S1000D, Microsoft Word, Google Docs, HTML, Google Apps, Quality Assurance, Google Analytics, Social Media, Aweber, Web Services, Internet Services, Dropbox, HTML/XML, XML Spy, Adobe Forms, Customer Service, Marketing
Education
New York Institute of Technology 2005 — 2007
Bachelor of Arts (BA)
Gulf Coast Community College 1999 — 2002
Associate of Arts (A.A.)
CNO Financial Group January 2012 - Present
Lee Cossell Kuehn & Love September 2008 - January 2012
Elite Resource Management July 2006 - December 2010
Sallie Mae 1994 - 2005
Skills
Civil Rights Litigation, Litigation, Legal Research, Civil Litigation, Bankruptcy, Labor and Employment..., Debt Collection, Student Loans, Employment Law, Appeals, Commercial Litigation, Corporate Governance, Corporate Law, Employment..., Joint Ventures, Legal Writing, Personal Injury, Leadership, Strategic Planning, Team Building
Education
University of Virginia School of Law 1987 — 1990
JD, Law
Howard University 1983 — 1987
Bachelor of Arts (BA), Political Science
Sallie Mae July 2011 - Present
Mercer 2007 - June 2011
Sycamore Marketing Limited September 2003 - April 2008
The Barish Fund November 2006 - May 2007
Maconomy February 2006 - September 2006
mitra IT November 2003 - May 2005
EZ Cater May 2002 - April 2003
Automated Credit Exchange June 2000 - July 2001
Skills
CSS, Email Marketing, Dreamweaver, Google Analytics, CMS, JavaScript, HTML, MySQL, Advertising, Illustrator
Education
Harvard University 2009 — 2009
The University of Chicago 1996 — 2000
BA
Academy of the New Church
Gartner October 2012 - Present
Gillespie International, Inc. May 2005 - November 2012
Forrester Research & Giga Information Group (acquired by Forrester) May 2000 - March 2005
Integrion Financial Network (bank consortium) 1997 - 2000
Visa Interactive (acquired by Integrion) 1996 - 1997
Sallie Mae 1994 - 1996
Sallie Mae 1992 - 1994
Sallie Mae 1990 - 1992
American Womens' Group-Embassy Bonn 1988 - 1989
JCPenney 1982 - 1988
Skills
•Effective..., •Exceptional..., •Excellent analytical..., •Experienced in all..., •Seasoned veteran in...
Education
The George Washington University - School of Business 1991 — 1993
MBA, business
Greensboro College 1975 — 1979
BS, Accounting
Rackspace, the #1 managed cloud company February 2015 - Present
Rackspace Hosting August 2013 - February 2015
Rackspace Hosting April 2011 - August 2013
Rackspace July 2010 - April 2011
Rackspace Managed Hosting October 2008 - July 2010
Sallie Mae July 2006 - June 2008
Skills
Salesforce.com, Email Marketing, Online Advertising, Lead Generation, Marketing Strategy, Cross-functional Team..., Analytics, Database Marketing, Multi-channel Marketing, Market Research, Marketing Communications, Solution Selling, B2B, Marketing, Segmentation, CRM, Direct Marketing, Strategic Partnerships, Program Management, SaaS
Education
Harvard University 2002 — 2006
BA, English and American Literature and Language
The University of Texas at Austin - Red McCombs School of Business 2012 — 2012
General Management Certificate
Sallie Mae August 1995 - Present
Education
Grinnell College
Bachelor of Arts (B.A.), Religion and Philosophy
Simmons College
M.S.Ed., Urban Education
Sallie Mae January 2014 - April 2014
Citigroup (Randstad Technologies) February 2012 - September 2013
PC Lender (Beacon Hill Staffing Group) October 2011 - November 2011
Barclaycard (AETEA Information Technology) April 2011 - October 2011
Access Group November 2007 - April 2011
Ceridian 2006 - 2007
Washington Mutual 2005 - 2006
Citigroup 2000 - 2004
Bank One 1999 - 2000
Skills
Project Management, Business Analysis, Requirements Analysis, Building Relationships, Project Coordination, Collaborative Problem..., Credit Cards, SDLC, Business Requirements, Business Intelligence, Analysis, Process Improvement, Business Process, Quality Assurance, Team Building, Metrics, Requirements Gathering, Troubleshooting, PMO
Education
University of Delaware 2014 — 2014
Certificate In Project Management, Project Management
Goldey-Beacom College 1993 — 2003
BS, Computer Information Systems
National Advisors Trust August 2007 - Present
National Advisors Trust June 2002 - August 2007
UMB Bank March 1999 - June 2002
Sallie Mae June 1997 - December 1998
Skills
Accounting, Financial Services, Alternative Investments
Education
Hendrix College 1993 — 1997
B.A., Economics and Business
Sallie Mae September 2005 - Present
Utica College May 2002 - September 2005
Barry University 1994 - 2001
Education
Northeastern University 1992 — 1994
MS
Hamilton College 1988 — 1992
BS
State of Indiana July 2012 - Present
State of Indiana July 2007 - July 2012
Sallie Mae March 2005 - April 2007
Skills
Legal Writing, Team Building, Employee Benefits, Customer Support, Management, Leadership, Enforcement, Background Checks, Investigation, Microsoft Office, Customer Service, Fraud, Training, Sales, Risk Management
Education
Indiana State University 2014 — 2018
Bachelor's degree, Criminology
Harrison College-Indianapolis 2011 — 2013
Associate of Science (A.S.), Human Resources
FBI-LEEDA 2012 — 2012
LifeLock Identity Theft Summit
Apollo Education Group August 2013 - Present
University of Phoenix August 2013 - Present
Apollo Group August 2010 - August 2013
Sallie Mae January 1993 - July 2010
NELA 1998 - 2004
Skills
Adult Education, Higher Education, Leadership, Strategic Planning, Recruiting, Process Improvement, Loans, Student Affairs, Social Media, Team Building, Staff Development, Program Management, Public Speaking, Management, Team Leadership, Organizational..., Business Development, Risk Management, Coaching, Salesforce.com, Change Management, Product Development, Nonprofits, Project Management, Marketing, Admissions, Leadership Development, Marketing Strategy, Time Management, Workforce Management, Training, Business Analysis, Sales, Call Center, Event Planning, Executive Management, Financial Analysis, Data Analysis, Financial Services, Vendor Management, Enrollment Management, Analysis, Policy, Forecasting, Community Outreach, Customer Service, Program Development, Student Financial Aid, Fundraising, Strategy
Education
Gonzaga University 2008 — 2010
Masters, Organizational Leadership
Washington State University
Sallie Mae September 2014 - Present
Sallie Mae February 2010 - September 2014
Sallie Mae May 2009 - January 2010
Sallie Mae July 2008 - May 2009
Sallie Mae February 2007 - June 2008
Sallie Mae January 2003 - February 2007
Sallie Mae March 2002 - December 2002
Skills
Competitive Analysis, Product Development, Product Management, Project Management, Instructor-led Training, Problem Solving, Strategic Thinking, Customer Experience, Customer Service, Data Analysis, Sales, Marketing Strategy, Coaching, Training, Management, Process Improvement, Cross-functional Team..., Strategic Planning, Email Marketing, Business Analysis, Account Management, Call Center, Call Centers, Performance Management, Business Development, Vendor Management, Marketing, Analytics, Leadership, Salesforce.com, CRM, Program Management, Strategic Partnerships, Analysis, Risk Management, Start-ups, Business Process..., Business Strategy, Financial Services, Executive Management, Market Research
Education
Ruprecht-Karls-Universität Heidelberg 1992 — 1998
Bachelor, French Linguistics and English Literature
Coast Professional, Inc. September 2012 - Present
Coast Professional, Inc. September 2007 - September 2012
West Asset Management 2005 - 2007
West Asset Management 2005 - 2007
Pioneer Credit Recovery 1998 - 2005
Sallie Mae 1998 - 2005
Pioneer Credit Recovery March 1997 - December 2004
Skills
Credit, Risk Management, Skip Tracing, Call Center, Credit Analysis, Loans, Process Improvement, Call Centers, Banking, Loss Mitigation, Credit Risk, Financial Services, Executive Management, Credit Cards, Portfolio Management, Accounts Receivable, Customer Service
Education
Houghton College 2003 — 2005
BS, Management
Fannie Mae March 2013 - Present
Knowledge Systems, LLC 2003 - Present
The Carlyle Group November 2012 - February 2013
National Academy of Sciences November 2010 - September 2012
Knowledge systems llc 2010 - 2011
FannieMae March 2009 - November 2010
Sallie Mae 2008 - 2009
Fannie Mae Foundation 2007 - 2008
Artesian water April 2007 - August 2007
Freddie Mac 2005 - 2006
Skills
SQR, PeopleTools, PeopleCode, SQL, ERP, Unix, Crystal Reports, PeopleSoft, Business Analysis, Requirements Analysis, PL/SQL, Financials, SDLC, Unix Shell Scripting, Java, Billing, Oracle SQL, XML Publisher, Workflow, Oracle SQL Developer, Requirements Gathering
Education
Governors State University 2001 — 2003
MS, Computer Science
Sallie Mae February 2014 - Present
Sallie Mae January 2013 - January 2014
Southern Wine and Spirits March 2009 - December 2012
Southern Wine and Spirits April 2008 - March 2009
Skills
Brand Management, Beverage Industry, Brand Awareness, Market Planning, Marketing Strategy, Marketing, Marketing Communications, Event Management, Multicultural Marketing, Trade Marketing, Budgets, Management, Marketing Research, Sales, Public Relations, Strategic Planning, Customer Service, Social Media, Social Media Marketing
Education
High Point University 2003 — 2007
BA, Communications
Depomed, Inc. June 2015 - Present
Depomed, Inc. October 2013 - Present
Depomed, Inc. September 2011 - Present
Sunbelt April 2010 - August 2011
Merck & Company June 2006 - December 2009
Merck January 2001 - May 2006
Merck June 2000 - December 2000
Merck March 1999 - May 2000
Sallie Mae April 1996 - January 1999
Sallie Mae May 1993 - March 1996
Skills
Direct Sales, Pharmaceutical Sales, Sales Presentations, Sales Operations, Pharmaceutical Industry, Sales Management, Salesforce.com, Acute Pain Management, Trend Analysis, Trend Forecasting, Staffing Services, Pain Management, Asthma, Hypertension, Marketing, Marketing Strategy, B2B Marketing, Sales, Product Launch, Management, Managed Care, Recruiting, Selling Skills, Cold Calling, Market Planning, Healthcare, Cross-functional Team..., Hospital Sales, Training, Building Relationships, Medicaid, B2B, Coaching, Market Access, Gastroenterology
Education
Hampton University 1988 — 1991
Bachelor of Science (B.S.), Marketing, Cum Laude
American Support November 2014 - Present
Windham Professionals January 2009 - August 2014
MMP Partners, LLC 2008 - 2009
Sallie Mae 2005 - 2007
Sallie Mae 1989 - 2005
Skills
Account Management, Business Process..., Call center start-up, Call Center Development, Call Centers, Call Routing, Collections, Customer Service, Finance, Forecasting, Leadership, Leadership Development, Inventory Management, Microsoft Excel, Microsoft Office, Operations Management, Outsourcing, Quality Assurance, Risk Management, Sales, Student Loans, Team Building, Teleservices, Training, Vendor Management, Analysis, Team Leadership, Credit Cards, Credit, Management, Call Center, Strategic Planning, Process Improvement, Employee Relations, Portfolio Management, Loans, Coaching
Education
Hanover College
B.A., Business Administration
Wyndham Vacation Ownership February 2015 - Present
General Dynamics Information Technology October 2014 - February 2015
BookIt.com April 2012 - July 2014
BookIt.com March 2012 - July 2014
Bookit January 2012 - March 2012
bookit.com October 2010 - January 2012
Bookit July 2009 - October 2010
Sallie Mae October 2006 - July 2008
Sallie Mae 2005 - 2008
Skills
Marketing, Advertising, Sales, Social Media Marketing, Web Analytics, SEM, Omniture, Email Marketing, Google Adwords, Google Analytics, Online Advertising, SEO, Marketing Communications, Tourism, Marketing Strategy, Online Marketing, Copywriting, Account Management, Marketing Management, Strategy, E-commerce, Management, Leadership, Affiliate Marketing, Web Marketing, Digital Marketing, PPC, Market Analysis, Market Planning, Customer Service, Hospitality, Social Media, Hotels
Education
Southeastern University 2001 — 2005
Bachelors, English, Communications
Gulf Coast Community College 2002 — 2003
Pelican Property Management June 2014 - Present
Cognition Health Partners July 2012 - January 2013
Sallie Mae April 1993 - September 2010
Sunshine Jr Stores, Inc March 1991 - March 1993
Skills
Sales, Customer Service, Team Building, Account Management, Strategic Planning, Marketing, Sales Management, CRM, Scholarship, Management, Business Development, PeopleSoft, Call Center, Social Networking, Microsoft Office, Customer Satisfaction, Microsoft Excel, Customer Retention, Social Media, Credit
Education
Gulf Coast Community College
Associate of Arts (AA), Health/Health Care Administration/Management
Sallie Mae May 2010 - Present
Eli Lilly September 2008 - December 2008
Education
Hawaii Pacific University 1993 — 1997
AS, Computer Science
Rackspace Hosting July 2010 - Present
Rackspace Managed Hosting July 2009 - July 2010
Sallie Mae February 2005 - February 2007
Skills
Virtualization, VMware, Cluster, DNS, Servers, VMware ESX, Cloud Computing, Data Center, Active Directory, Windows Server, IIS, Disaster Recovery, System Administration, Load Balancing, Powershell, High Availability, Hyper-V, SAN, VMware Infrastructure, Operating Systems, Hardware, Network Design, Server Architecture, Group Policy, Microsoft Technologies, Microsoft SQL Server, HP, NAS
Education
University of Central Florida 2000 — 2005
BS, Computer Information Systems
Gulf Coast Community College 1996 — 2000
AS, Computer Information systems
Smithsonian Institution 2006 - Present
HSBC 2001 - 2006
Sallie Mae 1996 - 2001
State of Indiana 1990 - 1996
Education
Hanover College 1983 — 1987
Sallie Mae 2008 - 2013
Credit Suisse 2000 - 2007
Prudential Securities Inc 1999 - 2000
SBG Industires, L.L.C. 1993 - 1999
LCP National Plastics, Inc. 1991 - 1992
The First Boston Corporation 1986 - 1991
Hewlett-Packard 1985 - 1986
Dean Witter Reynolds Inc. 1981 - 1983
Skills
Securitization, Corporate Finance, Capital Markets, Risk Management, Mergers & Acquisitions, Financial Modeling, Financial Analysis, Portfolio Management, Structured Finance, Fixed Income, Securities, Financial Services, Project Finance, Treasury Management, Private Equity, Investment Banking, Due Diligence, Valuation, Credit, Loans, Finance, Derivatives, Credit Risk, Banking, Equities, Hedge Funds, Cash Management, Investments, Asset Management, Executive Management
Education
Harvard Business School 1983 — 1985
Master of Business Administration (MBA)
University of Virginia 1978 — 1981
Bachelor of Arts (B.A.), Economics (minor in History), 3.8 GPA
Michigan State University 1977 — 1978
3.9 GPA
Sallie Mae May 2009 - Present
Skills
Onboarding, Employee Relations, Employee Engagement, Succession Planning, Human Resources, HRIS, Organizational..., Recruiting, Leadership Development, Deferred Compensation, Training, Change Management, Employee Benefits, PeopleSoft, Workforce Planning, Talent Acquisition, Coaching, Process Improvement
Education
Goldey Beacom College
Villanova University
Six Sigma Green Belt Certification
Clemons & Campbell, Inc. May 2013 - Present
Sallie Mae November 2009 - December 2010
University of West Florida August 2007 - May 2008
Skills
Financial Modeling, PowerPoint, Finance, Management, Financial Analysis, Microsoft Excel, Risk Management
Education
University of West Florida 2007 — 2009
Bachelor's Degree, Finance, General
Gulf Coast Community College 2000 — 2004
Associate's Degree, Business Administration and Management, General
Bay High School 1995 — 2000
High School, Regular/General High School/Secondary Diploma Program
Sallie Mae February 2005 - Present
AVI Foodsystems February 2001 - February 2005
Education
Grove City College 1996 — 2000
BA, English, Minor in Communication
UW Physicians November 2011 - July 2012
MultiCare Health System (Tacoma General Hospital) October 2010 - November 2011
Sallie Mae March 2000 - May 2010
Northwest Education Loan Association September 1999 - March 2000
Northwest Education Loan Association September 1998 - August 1999
Skills
Customer Service, Data Entry, Management, Loans, Time Management, Teamwork, Process Improvement, Training
Education
Highline College 1993 — 1994
General studies
John F. Kennedy High School 1991 — 1992
Sallie Mae May 2006 - Present
OSI Collection Services 2001 - 2006
Skills
Budgets, Business Analysis, Call Centers, Credit Cards, Credit, Customer Service, Debt Management, Leadership, Loans, Process Improvement, Project Management, Relationship Management, Risk Management, SAS, Skip Tracing, Student Loans, Training, Vendor Management, Financial Services
Education
Hofstra University 1994 — 1998
Bachelor of Business Administration, Banking and Finance
Potomac Partners LLC September 2011 - Present
Fannie Mae 2009 - August 2011
Fannie Mae March 2008 - November 2009
Sallie Mae November 2002 - February 2008
Discovery Communications October 1999 - September 2002
Sallie Mae October 1994 - October 1999
Ernst & Young September 1992 - October 1994
Education
Haslam College of Business at the University of Tennessee 1991 — 1992
Masters of Accountancy, Taxation
Haslam College of Business at the University of Tennessee 1987 — 1991
Bachelors of Science, Accounting
CPSI March 2012 - Present
Sallie Mae November 2006 - March 2011
Sallie Mae October 2010 - February 2011
Sallie Mae December 2008 - October 2010
Sallie Mae May 2007 - December 2008
Sallie Mae November 2005 - May 2007
Sears Teleparts May 1995 - October 2005
Skills
Call Centers, Process Improvement, Quality Assurance, Leadership, Management, Team Management, Sales, Budgets, Customer Service, Time Management, Quality Management, Mobile Devices, Research, Performance Improvement, Workforce Management, Call Center, Software Documentation, Customer Satisfaction, Strategy, Customer Experience, Training, Vendor Management
Education
Gulf Coast State College
Business Administration
NANTHEALTH January 2013 - Present
Sallie Mae November 1995 - December 2010
Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Project Management, Leadership, Microsoft Word, PowerPoint, Strategic Planning
Education
Gulf Coast State College 2011 — 2013
Gulf Coast State College 2011 — 2013
Software Development and Database Design
Bookit.com July 2011 - Present
Burger King Corporation November 2009 - January 2011
Sallie Mae 2004 - 2008
Skills
Microsoft Office, Ten Key, Customer Service
Education
Gulf Coast Community College 2011 — 2011
A.Crawford Mosley High School 1999 — 2003
High School Diploma
Tower Group Companies October 2011 - July 2013
Sallie Mae December 1999 - October 2011
Sallie Mae 2005 - 2007
Skills
Performance Management, HRIS, Employee Relations, Leadership Development, Personnel Management, Talent Acquisition, Onboarding, Human Resources
Education
Houghton College 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Harland Clarke Senior Data Warehouse Developer / ConsultantTexas Medicaid & Healthcare PartnershipJune 2011 - December 2011
MGM Resorts International November 2010 - April 2011
Sallie Mae May 2010 - September 2010
IGT July 2009 - April 2010
Eli Lilly and Company September 2008 - December 2008
United States Army Medical Information Technology Center November 2007 - August 2008
Microsoft July 2007 - November 2007
Rackspace Hosting February 2005 - June 2007
Verizon November 2004 - February 2005
Dell September 2003 - September 2004
Education
Hawaii Pacific University 1992 — 1997
Associate of Science (A.S.), Computer Science, 3.89
Sallie Mae May 2009 - Present
Bank of America March 2007 - May 2009
Immanuel Church June 2005 - March 2007
Skills
Lending Authoity, Sales, Motivational Speaking, Presentations, Leadership Development, Managerial Skills, Management, Credit, Credit Cards, Business
Education
Harper College 1988 — 1991
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
JD Byrider July 2013 - Present
JD Byrider November 2006 - July 2013
Sallie Mae July 2001 - October 2006
citicorp credit services 1991 - 1997
Skills
Operations Management, Hiring Employees, Coaching, Progressive Discipline, Employee Relations, Customer Satisfaction, Income Statement, Employee Training, Sales Process, Training, Management, Sales, Loans, Customer Retention, Credit, Call Centers, Customer Service, Profit, Performance Management, Team Leadership, Process Improvement, Team Building, Leadership Development, Forecasting, Leadership, Finance, Administration, Banking, Risk Management, Sales Management, P&L
Education
Heidelberg College 1984 — 1989
Bachelor of Science (BS), Business Administration and Computer Science
Genesis Rehabilitation Services February 2009 - Present
self February 2004 - Present
HealthSouth January 2002 - February 2005
HealthSouth September 1998 - May 2001
Sallie Mae June 1997 - August 1999
Walt Disney World May 1995 - June 1997
Walt Disney World April 1994 - May 1995
Skills
Healthcare, Acute Care, Orthopedic, Hospitals, Inpatient, Rehabilitation, Physical Therapy, Pediatrics, Cpr Certified
Education
Gulf Coast Community College 1999 — 2001
Associate of Science (A.S.), Physical Therapist Assistant
The Pew Charitable Trusts February 2013 - Present
Sallie Mae May 2007 - February 2013
Toll Brothers Inc March 2005 - May 2007
Temporary Solutions, Inc January 2005 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Customer Service, Windows, English, Budgets, JD Edwards, Feith Quick Integrator, PeopleSoft Financial, AS400 Administration, Novell Group Wise, FDD, ImageNow
Education
J. Mack Robinson College of Business, Georgia State University
Hampton University
Bachelor of Business, Sports Management
Mason General Hospital November 2012 - Present
Sound Learning July 2010 - March 2011
Superior Evergreens August 2009 - September 2009
Sallie Mae July 2007 - October 2007
Bell Haven Nursing Center August 2004 - February 2005
Bell Haven Nursing Center August 2003 - May 2004
Bell Haven Nursing Center August 2001 - August 2002
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Healthcare, Cash Handling Experience, Filing, Problem Solving, Research, Provider One Database
Education
Grand Canyon University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Health Care Adminisration
Ultimate Medical Academy 2012 — 2013
Associate in Science, Medical Billing and Coding
Kaiserslautern American High School 1976 — 1978
The Standard August 2002 - October 2011
Today's Office Staffing July 2001 - August 2002
Sandpiper Beacon Beach Resort May 2000 - February 2001
Sallie Mae April 1996 - December 1999
Skills
QuickBooks 2012, Office Suites, PC diagnostics and..., KPH: 10,665, 3 months as coordinator..., 39 trained hour in...
Education
Portland Community College 2013 — 2014
Certificate, Computer Information Systems, 3.13
Portland Community College 2010 — 2013
Accounting Clerk, Accounting, 3.13
Gulf Coast Community College 1992 — 1998
Business Administration Drafting General studies
BrownGreer PLC May 2012 - Present
Sallie Mae October 1994 - November 2010
Skills
Microsoft Word, Teaching, Windows, Customer Service, Microsoft Office, Research, Outlook, Microsoft Excel
Education
Gulf Coast State College 2010 — 2010
Medical Office Assistant/Specialist
Gulf Coast State College
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations