Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
Sallie Mae List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sallie Mae. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Sallie Mae Employees
Education Partners, LLC October 2014 - Present
Expeditors September 2012 - October 2014
Blackboard May 2010 - September 2012
Sallie Mae July 1999 - February 2010
Educaid January 1998 - July 1999
KPMG December 1996 - January 1998
Nicholls State University July 1991 - December 1996
Skills
Account Management, Sales, Higher Education, Leadership, Business Development, Sales Operations, Business Relationship..., New Business Development, Sales Management, Customer Service, Strategic Planning, CRM, Salesforce.com, Management, Team Building, Public Speaking, Budgets, Consulting, Team Leadership, Sales Presentations, Change Management, Supply Chain Management, Microsoft Office, Regulations, Product Placement, International Logistics, Air Freight, IATA, Customs Regulations, Ocean Freight, Export-Import, Trade Compliance, Freight Transportation, Logistics, B2B, Strategy, Solution Selling, Project Management
Education
Nicholls State University 1991 — 1995
M.B.A., Business Administration, 3.636 GPA
Nicholls State University 1986 — 1990
Bachelor’s Degree, Business Administration and Management, General
Tuition Options LLC August 2008 - Present
Sallie Mae June 2001 - August 2008
Skills
Credit, Financial Services, Strategic Planning, Account Management, Salesforce.com, CRM, Process Improvement, Leadership, Vendor Management, Risk Management
Education
Rutgers College, Rutgers University 1988 — 1991
Bachelor of Arts (B.A.), History, English
New York University 1987 — 1988
DocuSign August 2014 - Present
Drugstore.com December 2011 - August 2014
Cognizant Technology Solutions June 2003 - August 2014
LexisNexis April 2010 - November 2011
Coventry Health Care December 2008 - March 2010
JPMorgan Chase January 2008 - December 2008
Sallie Mae February 2006 - February 2008
Sallie Mae September 2004 - February 2006
Cognizant Technology Solutions June 2003 - September 2004
Skills
C#, WCF, Agile Methodologies, ASP.NET MVC, ASP.NET, SOA, IIS, Microsoft SQL Server, REST, JavaScript, jQuery, Software Engineering, Web Services, Oracle, SharePoint, JSON, Visual Studio, OOAD, Architecture, Microsoft Technologies, Web Development, Enterprise Architecture, jQuery UI, SQL Tuning, Distributed Systems, Cloud Computing, Performance Tuning, Design Patterns, Algorithms, TCP/IP, Windows Azure, OAuth, SQL Azure, Node.js, Windows Server, Moq, NoSQL, NHibernate, Backbone.js, .NET, HTML5, SQL database design, HTTP, knockout.js, Angular.js, Java, Linux, Python, Github
Education
Osmania University 1999 — 2003
Bachelor Of Engineering, Electrical and Electronics Engineering
Asurion May 2015 - Present
Mcdonalds September 2010 - June 2015
Sallie Mae August 1989 - July 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Inventory Management, Leadership, Strategic Planning, PowerPoint, Team Building, Food, Restaurants, Social Media, Team Leadership, Training, Teamwork, Project Management, Marketing Strategy, Customer Satisfaction, Restaurant Management, Operations Management, Negotiation, Business Strategy, Research, Coaching, Food Safety, Photoshop, Sales Management, Public Relations, Social Networking, Change Management, Strategy, Project Planning, Recruiting, Team Management, Account Management, Hospitality, Retail, Food, Business Analysis, Analysis, Teaching, P, Cooking, Cashiering, Food Preparation, Food Service, Labor Control, Menu Development, Multi-unit, ServSafe, Management
Education
Northwest Florida State College 2002 — 2009
Project management, Project Management
Stone Avenue Standard / Hansen Family Interest November 2011 - Present
Unicircuit January 2004 - June 2009
EIT June 1997 - October 2003
Sallie Mae May 1985 - December 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, HTML, Budgets, Java, Purchasing, Invoicing, Payroll, Accounting, Administrative..., Accounts Payable, Access, Administration, Administrative..., Business Analysis, Inventory Management, Data Entry, Data Analysis
Education
Northern Virginia Community College 1978 — 1980
Associate's degree, Business Administration and Management, General
Deutsche Bank March 2014 - Present
JPMorgan Chase- Corporate Development Program April 2013 - December 2013
JPMorgan Chase - Corporate & Investment Banking T&O April 2012 - May 2013
HSBC December 2011 - April 2012
Sallie Mae October 2009 - December 2011
Skills
Banking, Recruiting, Mutual Funds, Management, Process Improvement, Performance Management, Customer Service, Strategic Planning, Change Management, Leadership, Onboarding, Anti Money Laundering
Education
New York University 2014 — 2014
Human Capital Management
University of Delaware 2006 — 2010
Bachelor of Arts, International Political Economy
University of Delaware
Certificate, Paralegal
University of Delaware
Certificate, Project Management
CACI September 2012 - Present
Sallie Mae April 1997 - December 2010
Skills
Testing, Regression Testing, SQL, Software Development, Technical Support, Microsoft SQL Server, Business Analysis, VBScript, Visio, SDLC, Requirements Analysis, SharePoint, Vendor Management, Risk Management, Databases
Education
Nova Southeastern University
MS
Pontificia Universidad Católica de Puerto Rico
BS
TAG Worldwide Inc. / Williams Lea April 2008 - February 2015
Sallie Mae January 2006 - April 2008
Zoom Telephonics/ ZOOM Technologies Inc. September 1992 - July 2005
Skills
Budgets, Management, Inventory Management, Project Management, Customer Service, Analysis, Purchasing, Software Documentation, Budgeting, Oracle, Business Process, CRM, Microsoft Excel, Microsoft Office, Retail, Sales, Supply Chain Management, Training, Process Improvement, Leadership, Marketing Strategy, Account Management, Marketing
Education
UMass Boston 2013 — 2013
Project Management
Newbury College
Interior Design
Somerville High School
HS Diploma
Apollo Education Group February 2010 - October 2014
Charles Schwab September 2008 - February 2010
Sallie Mae January 2006 - January 2008
Hope International University September 2004 - December 2005
EDFUND July 1999 - August 2004
Skills
Student Financial Aid, Higher Education, Staff Development, Public Speaking, Customer Service, Strategic Planning, Budgets, Team Building, Leadership Development, Process Improvement, Coaching, Leadership, Marketing, Training, Event Planning, Consultative Sales..., Internal Controls, Risk Assessment, Internal Audit, Compliance, Project Management, Microsoft Office, Business Development, Admissions, Recruiting, Sales, Management, Operations Management, CRM, Cross-functional Team..., Community Outreach, Enrollment Management, Adult Education, Executive Sales..., Analysis
Education
Western International University 2014 — 2016
Master of Business Administration (MBA), Management
Pacific Lutheran University 1991 — 1995
BBA, Business Administration
Resident Realty March 2011 - Present
First National Bank of Arizona November 2002 - June 2005
Sallie Mae 1981 - 1989
Riggs Bank September 1977 - September 1980
Gunster Yoakley June 1976 - September 1977
Skills
Real Estate, First Time Home Buyers, Selling, Residential Homes, Small Business, Tax, Accounting, Auditing, Short Sales, Investment Properties, Sellers, Foreclosures, Listings, Relocation, REO
Education
University of Florida 1974 — 1976
B.S., Business Administration/Accounting
Palm Beach Community College 1972 — 1973
A.A., Undergraduate
Geisinger Health System May 2015 - Present
The Mosaic Company December 2011 - May 2015
USA Funds December 2010 - December 2011
Publix Super Markets, Inc. July 2007 - December 2010
Sallie Mae August 2005 - July 2007
American Fidelity June 2003 - August 2005
The Fleming Companies October 2001 - June 2003
Dow Corning Corporation March 1995 - October 2001
Dow Corning Corporation September 1991 - March 1995
Dow Corning Corporation March 1989 - September 1991
Skills
Information Security, CISSP, Security, PCI DSS, IT Audit, Disaster Recovery, Information Security..., Risk Assessment, CISM, Information Technology, Vulnerability Management, Integration, FISMA, CISA, Compliance, Security Awareness, Firewalls, Security Architecture..., Intrusion Detection, Business Continuity, HIPAA, NIST, Computer Forensics, Identity Management, Sarbanes-Oxley Act, Data Center, Vulnerability Assessment, Network Security, Computer Security, Enterprise Risk..., Personnel Management, Communication Skills, Incident Management, Leadership, SOX, ISO 27001, COBIT, IT Risk, Information Security..., Internal Audit, Internal Controls, E-Discovery Consulting, Security Incident &..., Security Incident..., Physical Security, Fire Protection, Fire Safety, SSAE 16, Supply Chain Security, Cloud Security
Education
Northwood University
Bachelor of Business Administration, Business, Information Systems
Oklahoma Christian University
Completed graduate level courses, MBA program
Charles Schwab March 2014 - Present
ShiftPoint 2013 - 2014
Citizens Gas October 2012 - May 2013
OneAmerica December 2011 - March 2012
Hewlett-Packard Enterprise Services November 2010 - November 2011
Sallie Mae June 2010 - January 2011
Independent 2009 - 2010
Ice Miller February 2008 - December 2008
Skills
Active Directory, Windows 8, XP, Group Policy, SCCM, Windows 7 Migration, Computer Hardware, Software Installation, Blackberry, Operating Systems, Lotus Notes, SharePoint, Printers, Process Improvement, VMware, Microsoft Office, HP, Troubleshooting, Windows Server, Visio, Hardware, Servers, Outlook, Windows 7, ITIL, Access, VPN, Testing, DNS, Android, Customer Service, IIS, SQL, Linux, Security, HTML, TCP/IP, Mobile Devices, Iphone, Desktop Support, Documentation, SQL Server, Visual Basic, Windows Server 2003, Remedy, Windows Server 2008, Deployment, System Deployment, Technical Support, Login Scripts
Education
Palomar College 1979 — 1980
Old Saybrook High School 1972 — 1974
University at Buffalo (UB) January 2015 - Present
University at Buffalo January 2010 - January 2015
Sallie Mae September 2005 - January 2010
Skills
Public Speaking, Customer Service, Microsoft Word, Microsoft Excel, Higher Education, Microsoft Office, Staff Development, Strategic Planning, Training, Leadership Development, Community Outreach
Education
Northeastern University 1990 — 1992
Master’s Degree, College Student Development and Counseling
State University of New York College at Buffalo 1986 — 1990
Bachelor’s Degree, Business Administration and Management, General
Care.com September 2014 - Present
Sallie Mae August 2011 - August 2014
Covenant Christian Academy September 2010 - June 2011
John Wiley and Sons July 2010 - October 2010
John Wiley and Sons July 2009 - December 2009
Northeastern University Libraries July 2008 - December 2008
Skills
Typography, Adobe Creative Suite, Graphic Design, InDesign, Layout, Illustrator, Adobe Acrobat, Posters, Graphics, Collateral
Education
Northeastern University 2006 — 2011
B.S., Graphic Design
Northeastern University October 2012 - Present
Northeastern University September 2011 - October 2012
Sallie Mae April 2010 - October 2010
First Marblehead Education Resources November 2008 - May 2010
First Marblehead Education Resources October 2007 - November 2008
First Marblehead Education Resources April 2007 - October 2007
Skills
Customer Service, Vendor Management, Data Analysis, Student Financial Aid, Microsoft Excel, Microsoft Office, Higher Education, Call Center, Business Analysis, Outlook, Student Development, Admissions, Time Management, Program Management, Teamwork, Recruiting, Management, Enrollment Management, Student Affairs
Education
Northeastern University 2011 — 2013
Master of Education (M.Ed.), Higher Education Administration
University of Massachusetts Dartmouth 2002 — 2007
Bachelor of Science (B.S.), Business Management
Deloitte March 2014 - Present
Sallie Mae November 2012 - March 2014
Best Practices, LLC at INOVA Fairfax Hospital July 2011 - July 2012
U.S. Department of Energy- EERE May 2009 - August 2009
The White House May 2008 - August 2008
Skills
Data Analysis, Microsoft Excel, Research, Analysis, Statistics, SQL, SAS programming, Data Analytics, PowerPoint, Training, Microsoft Word, Predictive Modeling, Python, Biology, Data Science, R, Machine Learning, Tableau, Big Data, Hive, Apache Pig
Education
Northwestern University 2013 — 2015
Master's in Predictive Analytics, Predictive Analytics
University of Virginia 2007 — 2011
Bachelor of Science (BS), Statistics & Biology
Thomas Jefferson High School for Science and Technology 2004 — 2007
MPW Engineering, LLC October 2014 - Present
Zeeco, Inc. July 2012 - October 2014
Wal-Mart May 2008 - July 2012
Hilton Garden Inn July 2007 - May 2008
Sallie Mae March 2005 - October 2005
Skills
AutoCAD, Inventor, Customer Service, Phone Etiquette, Outlook, Data Entry, Phone Skills, Customer Satisfaction, Microsoft Works, Time Management, Internet Explorer, File Management, Filing, Telephone Skills, Microsoft Word, Access, Process Scheduler, PowerPoint, Training, Engineering, Microsoft Excel, Microsoft Office
Education
NorthWest Arkansas Community College 2010 — 2012
Associate of Applied Science, Computer Aided Design (CAD); Mechanical Design, 3.75
New Edge Analytics January 2014 - Present
PNC Investments October 2012 - November 2014
TheHUB January 2012 - July 2013
MetLife August 2011 - October 2012
Merrill Lynch September 2008 - September 2011
New Edge Capital Management 2000 - 2008
BAE Systems 2003 - 2004
Northrop Grumman Corporation 1997 - 2002
Freddie Mac 1995 - 1997
Sallie Mae 1992 - 1995
Skills
Portfolio Management, Strategic Financial..., Investments, Business Strategy, New Business Development, Business Development, Sales Management, Investment Advisory, Equity Research, Finance, Banking, Management, Risk Management, Strategic Planning
Education
Penn State University 1978 — 1984
MBA
Penn State University 1979 — 1982
B.S. Electrical Engineering
Strayer University July 2015 - Present
Strayer University June 2014 - Present
Strayer University May 2012 - July 2014
Strayer University May 2010 - May 2012
Strayer University October 2009 - May 2010
Sallie Mae May 2005 - February 2008
USA Funds February 2004 - May 2005
Norfolk State University January 2003 - February 2004
Norfolk State University January 2001 - January 2003
Regent University January 2000 - February 2001
Skills
Over 18 years of..., Leadership, management,..., Experience in financial..., Male mentoring..., Published author who..., Admissions, Student Affairs, Leadership, Training, Public Speaking, Policy, Conflict Resolution, Mentoring, Recruiting, Management, Time Management, Government, Campus, Student Financial Aid, Enrollment Management, Staff Development, Higher Education, Leadership Development
Education
Nova Southeastern University 2011 — 2015
Doctor of Education (Ed.D.), Higher Education Leadership, 3.98
University of Phoenix 2007 — 2008
Master of Education (MEd), Administration and Supervision, 4.00
Norfolk State University 1990 — 1994
Bachelor of Science (BS), Political Science/Pre-Law
Columbia University Medical Center April 2015 - Present
Fannie Mae June 2014 - April 2015
Navy Federal Credit Union October 2012 - June 2014
Navy Federal Credit Union November 2011 - October 2012
Navy Federal Credit Union October 2010 - November 2011
Navy Federal Credit Union September 2010 - October 2010
Sallie Mae October 2009 - May 2010
Navy Federal Credit Union May 2007 - August 2009
Skills
Onboarding, PeopleSoft, HRIS, Employee Relations, Human Resources, Internet Recruiting, College Recruiting, Performance Management, Applicant Tracking..., FMLA, Employee Benefits, Benefits Administration, Talent Acquisition, Recruiting, New Hire Orientations, Deferred Compensation, Talent Management, HR Policies, Workforce Planning, Interviews, Temporary Placement, Performance Appraisal, Career Development
Education
University of Delaware - Lerner College of Business and Economics 2007 — 2010
Bachelor of Science (BS), Accounting
Northeastern University 2006 — 2007
YES Energy Management January 2011 - Present
Hewlett-Packard August 2008 - December 2010
Internal Revenue Service January 2008 - April 2009
Jones Lang LaSalle June 2008 - February 2009
Liberty Tax Service and Wilson Star Company January 2007 - December 2007
Sallie Mae May 2000 - June 2006
Classic Attractions January 1997 - October 1999
Jackson Hewitt October 1998 - April 1999
The University of Texas at San Antonio January 1996 - January 1997
The University of Texas at San Antonio July 1995 - January 1996
Skills
Troubleshooting, Software Documentation, SQL, Windows, Unix, Process Improvement, Outlook, Microsoft Office, Application Support, Microsoft Excel, Orca, Application Packaging, Accounting, Invoicing, Databases, Account Reconciliation, Accounts Payable, Data Analysis
Education
University of Phoenix 2009 — 2011
Master of Business Administration
University of Phoenix 2002 — 2007
Bachelor's Degree, Accounting
Palomar College 1991 — 1994
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Sallie Mae April 1996 - September 2011
Sallie Mae July 1991 - April 1996
Sallie Mae July 1986 - July 1991
Coldwell Banker May 1984 - April 1986
Skills
SDLC, Visio, Business Analysis, Requirements Analysis, Process Improvement, Accounting, Project Management, PeopleSoft, Finance, Financial Analysis, Internal Controls
Education
Penn State University 1974 — 1982
BS, Accounting
Washington Metropolitan Area Transit Authority June 2007 - Present
DC Government May 2005 - June 2007
Freddie Mac November 1995 - April 2005
Sallie Mae May 1981 - June 1995
Skills
Problem Solving, Planning, Strategic Planning, Program Management, Software Development, SDLC, Integration, Process Improvement, Contract Negotiation, Team Building, Project Planning, Management, ERP, Leadership, Business Analysis, Telecommunications, Vendor Management, Requirements Analysis, Business Process..., IT Strategy, Project Management, Risk Management, Operations Management, Business Intelligence, Budgets, IT Management, Enterprise Architecture, Change Management, Project Portfolio..., Management Consulting, Software Project..., Strategy, Information Technology, Analysis
Education
George Washington University 1979 — 1982
MBA, Finance and Investments
Penn State University 1974 — 1978
BS, Computer Science
Sallie Mae October 2014 - Present
IMN September 2012 - July 2014
RR Donnelley November 2011 - May 2012
EnerNOC May 2011 - November 2011
BMC Software March 2009 - June 2011
Symantec September 2007 - November 2008
OpenPages September 2005 - July 2007
Acclaro January 2005 - September 2005
Lionbridge September 2000 - November 2004
Skills
Agile Methodologies, Software Quality..., Test Automation, Quality Center, Scrum, Test Planning, XML, Quality Assurance, Internationalization, Perl, Linux, SQL, Testing, Databases, Microsoft SQL Server, JIRA, Integration, Oracle, Test Cases, Regression Testing, Web Applications, Manual Testing
Education
Newbury College 1997 — 1999
BS (undergraduate), CS
Odessa National 'I.I. Mecnikov' University 1988 — 1995
MS, Geography
Odessa State Polytechnic University 1985 — 1987
Undergraduate, Mechanical Enginering
Sallie Mae May 2011 - Present
Northeastern University September 2006 - May 2011
Northeastern University Center for the Arts, Boston, MA September 2006 - May 2011
Upromise Investments, Inc. July 2010 - January 2011
SmartBargains.com July 2006 - January 2010
Upromise Investments, Inc. July 2008 - June 2009
Konjolka Media July 2007 - July 2008
Skills
Adobe Creative Suite, Graphic Design, Marketing, Digital Media, Flyers, InDesign, Illustrator, Typography, Layout, Information Design, Collateral, Logo Design, Mac, Photoshop, Adobe Acrobat
Education
Northeastern University 2006 — 2011
Bachelor of Science, Graphic Design
IU Health May 2015 - Present
Community Health Network April 2011 - April 2015
Community Hospital North February 2009 - March 2011
Sallie Mae December 2006 - February 2008
Sallie Mae October 2005 - December 2006
Sallie Mae October 2003 - July 2005
American Funds January 2000 - January 2003
Colorado College January 1998 - January 2000
Skills
Business Analysis, Higher Education, Training, Access, Analysis, Event Management, SDLC, Troubleshooting, Microsoft Office, Customer Service, Project Management, Microsoft Word, Call Centers, PowerPoint, Process Improvement, Management, Leadership, Team Building, Microsoft Excel, Team Leadership, Strategic Planning, Marketing, Software Documentation, Visio
Education
Old Dominion University 1978 — 1986
Bachelors, Communications
Old Dominion University
Bachelor of Arts (B.A.), Communications and writing
Penn Mutual April 2013 - Present
Sallie Mae June 2009 - Present
First National Community Bank May 2008 - January 2009
Education
Penn State University 2005 — 2009
Bachelor of Arts, Communications - Sports Journalism
Phillips Beth Israel School of Nursing October 2013 - Present
New York College of Health Professions October 2012 - March 2013
Fairleigh Dickinson University March 2011 - October 2012
Mercy College July 2008 - March 2011
Sallie Mae 2007 - 2008
Skills
Student Financial Aid, Admissions, Academic Advising, Adult Education, Career Counseling, Campus, Enrollment Management, Financial Aid..., Higher Education, Leadership Development, Nonprofits, Program Development, Public Speaking, Resume Writing, Staff Development, Student Affairs, Student Development, Student Recruiting, Community Outreach
Education
Pace University-New York 1987 — 1998
Bachelor of Arts (B.A.), Communication, General
Bishop Ford Central Catholic High School 1983 — 1987
Academic
Primatics Financial March 2014 - Present
Sallie Mae January 2012 - March 2014
Compass Group August 2011 - November 2011
USA TODAY March 2010 - August 2011
Citi Mortgage June 2007 - July 2009
Skills
Microsoft Excel, General Ledger, Microsoft Word, PowerPoint, Negotiation, Customer Service, Accounting, Financial Analysis, Forecasting, Budgets, Outlook, Account Reconciliation, Finance, Accounts Payable, Financial Reporting
Education
George Mason University - School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Accounting and Finance
University of North Carolina at Charlotte - Belk College of Business 2004 — 2009
BS, Finance
North Carolina State University
Weddington High School
Weddington High School
Sanborn, Head & Associates July 2000 - Present
North American Reserve 1998 - 2000
Sallie Mae 1996 - 1998
Atlantic Geoscience Corporation 1994 - 1996
AT&T 1992 - 1993
Skills
Event Planning, Marketing, Microsoft Office, Research, Environmental Awareness, Microsoft Excel, Insurance, Outlook, PowerPoint, Administration, Adobe Acrobat, Microsoft Word, Microsoft Access, Marketing Communications, Professional and..., Microsoft Publisher, Adobe Design Programs, Email Marketing, Corporate Communications, Health and Safety..., Project Planning, Event Management, Management, Project Management, Public Speaking, Nonprofits
Education
University of Utah 1994 — 1995
Business Administration
Plymouth State University 1993 — 1994
Business Administration
NHTI, Concord's Community College
Business Administration
Logan Collections 2013 - Present
Sallie Mae 1998 - 2001
Northern Trust 1995 - 1997
Bonhams & Butterfields 1991 - 1995
First American Bank, NA 1989 - 1991
Skills
Direct Sales, Event Planning, Client Development, Public Relations, Strategic Planning, Public Speaking, Social Media, Start-ups, Consulting, Marketing Communications, Integrated Marketing, Social Media Marketing, Executive Coaching, Real Estate, Advertising, Digital Marketing, Copywriting, Online Advertising
Education
Northwestern University 1985 — 1989
BA, Art History, specializing in contemporary art
ITT Educational Services, Inc. March 2014 - Present
Sallie Mae April 2007 - Present
Cognizant Technology Solutions May 2010 - March 2014
Cognizant Technology Solutions April 2007 - April 2010
Cognizant Technology Solutions June 2005 - March 2007
Cognizant Technology Solutions December 2004 - May 2005
Skills
Oracle, SDLC, .NET, ASP.NET, SharePoint, ETL Tools, SSIS, C#, Web Services, Microsoft SQL Server, ASP.NET MVC, Agile Methodologies, Requirements Analysis, Technical Design, WCF Services, Business Intelligence, Software Development, SSRS, jQuery, JavaScript, Visual Studio, Visio
Education
Osmania University 2000 — 2004
Bachelor of Engineering, Information Technology
Quadel Consulting Corporation September 2013 - Present
Graduate School USA August 2012 - September 2013
MV Transportation December 2010 - 2012
Sallie Mae March 2006 - April 2009
College Loan Corporation June 2003 - March 2006
NRTC 1998 - 2002
Skills
Strategic Planning, Account Management, New Business Development, Market Analysis, Sales Management, Consultative Selling, Mentoring, Customer Relations, Cold Calling, Salesforce.com, B2B, Business Planning, Contract Negotiation, Public Speaking
Education
N.C. A&T State University 1988 — 1993
Bachelors of Arts, Public Relations
North Carolina Agricultural and Technical State University 1988 — 1993
BA, Public Relations
Blackstone Counsel November 2003 - Present
Mercury Interactive-HP Software 2006 - 2007
Sallie Mae 2004 - 2005
LeClair Ryan 2002 - 2003
Mintz Levin 2000 - 2002
Arter & Hadden 1998 - 2000
Godwin Lewis 1994 - 1998
EDS Corporation - now HP Enterprise Services 1988 - 1994
IBM Corporation 1981 - 1984
Skills
Legal Services, Employment Matters, Intellectual Property, Mergers, Technology Transactions, Dispute Resolution, Compliance, Government Contracts, Complex Litigation, Corporate Law, Commercial Litigation, Licensing, Legal Advice, Arbitration, Due Diligence, Litigation, Internet Law, IT law, Corporate Governance, Licensing Agreements, Computer Law, Joint Ventures, Alternative Dispute..., Contract Negotiation, Software Licensing, Trade Secrets, Domain Name Disputes, Negotiating Contracts, Commercial Disputes, Legal Assistance, Mergers & Acquisitions, Legal Writing, Venture Capital, Legal Issues, Legal Research, Securities Regulation, Mediation, Trademarks, Start-ups, Strategic Planning, Strategic Partnerships, Strategy, Entrepreneurship, Management
Education
The George Washington University Law School 1984 — 1987
JD
Northwestern University 1977 — 1981
BA
The College Board July 2011 - Present
NJHESAA January 2010 - February 2011
Market Day 2010 - 2011
Sallie Mae 2008 - October 2009
Sallie Mae 2003 - April 2008
Academic Management Services 1997 - 2003
Sallie Mae 1990 - 1997
Washington and Jefferson College 1986 - 1990
University of Dayton 1982 - 1986
Dayton Public Schools 1980 - 1982
Skills
Public Speaking, Leadership, Higher Education, Selling, Sales Management, Team Building, Marketing, Leadership Development, Financial Aid..., Sales, Marketing Strategy, Management, Strategic Planning, Enrollment Management, Customer Service, Time Management, Salesforce.com, Admissions, Student Financial Aid, Market Analysis, Change Management, Mergers & Acquisitions, Strategy, Business Development, Staff Development, Budgets, Strategic Leadership, Coaching, Strategic Partnerships, New Business Development, Call Centers, Public Relations
Education
Ohio University
B. Mus., Music Education / Performance
Trinity HS
University of Dayton
M. Ed., Higher Education / Counseling
Dealertrack Technologies July 2012 - Present
Picon Companies, Inc January 2001 - Present
WeRecycle! March 2010 - July 2012
PricewaterhouseCoopers 2009 - 2011
Sallie Mae May 2009 - March 2010
American Federation of November 2001 - May 2009
Computer Horizons 2004 - 2007
J.P. Morgan 2005 - 2006
Merrill Lynch 2000 - 2002
GFI Group January 1999 - November 2001
Skills
C#, .NET, ASP.NET, VB.NET, ASP.NET MVC, C++, Java, JavaScript, jsp, Java Enterprise Edition, Struts, JavaBeans, Ant, Weblogic, IIS, MSMQ, SOAP, Web Services, AJAX, json, jQuery, XML, XSLT, DHTML, CSS, SQL, TSQL, ADO.NET, JDBC, ORM, Entity Framework, LLBLGen, ODBC, OLEDB, SSIS, DTS, UML, Design Patterns, GoF Patterns, Oracle 9i, Microsoft SQL Server, MySQL, Visual Studio, Eclipse, Subversion, Visual SVN, Visual SourceSafe, Microsoft Sharepoint, WPF, WCF
Education
Pace University 1996 — 2002
Bachelor of Science, Computer Science
The Learning Tree 1999 — 1999
Advanced Web Development Windows DNA Certification, Advanced SQL Server Database Development
The Chubb Institute 1996 — 1997
C++ Advance Programming Certification, C++ Advance Programming
Penn Foster Education 2015 - Present
Telerx 2013 - 2015
Telerx 2009 - 2013
Telerx 1999 - 2009
Sallie Mae 1994 - 1999
Skills
Call Center, Vendor Management, Process Improvement, Outsourcing, Customer Satisfaction, BPO, CRM, Business Analysis, Software Documentation, Visio, Troubleshooting, Change Management, Quality Assurance, Operations Management, Team Leadership, ITIL, Telecommunications, Team Building, Performance Management, Call Centers, Business Process..., SharePoint, Training, Leadership, Program Management, Cross-functional Team..., Integration, Business Intelligence, Management, Customer Service, Data Center
Education
Wilkes University
Master of Business Administration (MBA), Finance and Financial Management Services
Park University
Bachelor of Science (BS), Computer Science, Cum Laude
Chamberlin Edmonds, an Emdeon company May 2012 - Present
HFMA San Diego-Imperial Chapter May 2012 - June 2014
HFMA San Diego-Imperial Chapter June 2011 - May 2012
Firstsource Solutions USA, LLC November 2008 - May 2012
Sallie Mae 2006 - 2008
AMS, a Sallie Mae company 2004 - 2006
General Revenue Corporation 2001 - 2004
Chase Education Finance 1997 - 2001
KeyCorp 1994 - 1997
Nova Southeastern University 1986 - 1994
Skills
Strategic Planning, New Business Development, Account Management, Healthcare, Process Improvement, Sales, Sales Management, Salesforce.com, Team Building, Marketing Strategy, Budgets, Leadership, Operations Management, Change Management, Marketing, Team Leadership, Management, Contract Negotiation, Customer Service, Negotiation, Sales Operations, Business Development, Medicare, Business Analysis, Revenue Cycle Management, Public Speaking, Revenue Cycle, Training, CRM, Project Management, Healthcare Industry, Strategy, Competitive Analysis, Managed Care, Forecasting, Hospitals, Program Management, Healthcare Consulting, Medicaid, Practice Management, Healthcare Management, HIPAA, Physicians, Healthcare Information..., Physician Relations
Education
Nova Southeastern University 1990 — 1992
MBA, International Business
Nova Southeastern University 1986 — 1989
Bachelor of Science, Business Administration
Sallie Mae June 2012 - Present
iHeartMedia September 2012 - Present
The Great Book of Penn State Sports Lists January 2010 - Present
Sallie Mae April 2011 - April 2012
Bank of America May 1997 - February 2009
WPDE 1995 - 1997
Education
Penn State University
Bachelor of Arts (B.A.), Journalism
Arrow Financial Services June 2007 - July 2009
Sallie Mae 2007 - 2009
Arrow Financial Services April 2002 - June 2007
GE Financial Assurance March 1997 - February 2001
GE Financial Asurance June 1995 - March 1997
GE Financial Assurance October 1990 - June 1995
Education
Northeastern Illinois University
B.A., Liberal Arts
Tarrant County College September 2005 - Present
Sallie Mae February 2004 - September 2005
DCCCD September 1999 - February 2004
Grayson County College February 1998 - September 1999
The University of Texas at San Antonio March 1992 - February 1998
Skills
Admissions, Registrar, Records, Financial Aid, Academic Support...
Education
Our Lady of the Lake University 1998 — 1999
Master of Business Administration (MBA), Management
The University of Texas at San Antonio 1987 — 1992
Bachelor of Business Administration (BBA), Management, With A Concentration in Marketing
Franklin College July 2014 - Present
Sallie Mae October 2013 - December 2013
The University of Toledo April 2013 - October 2013
University of Toledo January 2013 - April 2013
The University of Toledo May 2012 - December 2012
The University of Toledo August 2011 - May 2012
Hanyang Oregon Language Institute June 2009 - June 2010
The Leather Company November 2004 - April 2009
International Downtown Association March 2008 - September 2008
Arizona Diamondbacks March 2007 - March 2007
Skills
Higher Education, Public Speaking, Event Management, Study Abroad Programs, Student Affairs, Marketing, Event Planning, Marketing Communications, Teaching, Time Management, Student Development, Community Outreach, Internationalization, Microsoft Office, Fundraising, Research, Social Media, University Relations, Online Marketing, Globalization, Student Leadership, Admissions, Editing, International Programs, Residence Life, Intercultural..., Curriculum Design, Staff Development, Student Engagement, Facebook, Grant Writing, Interviews, International Education, Social Networking, Customer Service, Higher Education..., Resume Writing, Photography, Program Evaluation, Critical Thinking, Career Counseling, Leadership Development, Academia, University Teaching, Newsletters, Blogging, PowerPoint, Qualitative Research, Nonprofits
Education
The University of Toledo 2011 — 2013
Master of Education (MEd), Higher Education/Higher Education Administration
Ohio University 2004 — 2008
Bachelor of Science (B.S.), Organizational Communication; Media Studies and Sport Management
Syddansk Universitet 2007 — 2007
Certificate, Scandinavian Area Studies; Marketing
The MathWorks May 2013 - Present
Streetwise Media October 2012 - May 2013
Lumira March 2012 - October 2012
Sallie Mae October 2011 - March 2012
GSN May 2010 - October 2011
Virgin Money September 2006 - January 2010
CircleLending 2006 - 2007
California Products Corporation July 2005 - September 2006
ALBA Sales Associates June 2000 - July 2005
Dober, Lidsky, Craig & Associates, Inc October 2004 - June 2005
Skills
Photoshop, Illustrator, InDesign, Flash, QuarkXPress, Graphic Design, PowerPoint, Microsoft Office, Adobe Creative Suite, Web Design, Freehand, Wordpress, Layout, Illustration, Photography, Typography, Customer Service, Pre-press, Animation, Writing, Brochures, Graphics, Advertising, Art, Video, Editing, Production, Creative Development, User Interface Design, Logo Design, Art Direction, User Experience, Posters, Information Architecture, User Interface, Creative Direction, Corporate Identity, Flash Animation, Print Production, Interaction Design, Packaging, Direct Mail, Vector Illustration, Brand Development, Print Collateral, Information Graphics, Corporate Branding, Information Design, User-centered Design, Concept Development
Education
Northeastern University 1998 — 2003
Bachelor of Science (BS), Graphic Design
BAE Systems Applied Intelligence June 2015 - Present
BAE Systems May 2013 - Present
BAE Systems February 2012 - May 2013
BAE Systems September 2011 - February 2012
BAE Systems February 2010 - September 2011
BAE Systems April 2009 - February 2010
BearingPoint February 2008 - March 2009
Sallie Mae September 2006 - January 2008
Praxis, Inc. November 2004 - September 2006
Raytheon, Inc. July 1999 - November 2004
Skills
Strategic Human..., Executive Coaching, Team Leadership, Executive Management, Employee Relations, Human Resources, Global Human Resources..., Strategic Planning, Employee Engagement, Change Management, Management, Strategic HR, HR Metrics, Personnel Management, Organizational..., Leadership, Employment Law, Workforce Planning, Strategy, HRIS, Talent Management, HR Policies, Program Management, Talent Acquisition, AAP, Succession Planning, Organizational Design, Benefits Administration, Performance Management, Process Improvement
Education
George Mason University - School of Management
B.S., Business Management/Human Resources
Northern Virginia Community College
A.A.S., software development
GENPACT April 2014 - August 2015
Community Health Systems March 2011 - February 2014
Community Health Systems February 2011 - September 2013
Community Health Systems July 2009 - March 2011
American Red Cross October 2008 - January 2010
Sallie Mae September 2002 - December 2005
Tropic Pet Center June 2002 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Medical Billing, Medical Terminology, Data Entry, Accounts Receivable, Call Center, Customer Service, Financial Audits, Computers, Filing, Inventory, Management, Collections, Internet, Sales, Production Schedules, Training, Claim Investigation, Invoicing, Auditing, Credit, Inventory Management, Spreadsheets, 10 Key, Account Reconciliation, Financial Reporting, Software Documentation, Accounting, General Ledger, Leadership, Time Management, Outlook, Bank Reconciliation, Data Analysis, Accounts Payable, Financial Analysis, Budgets, Access, Insurance, Finance, Process Improvement, Hospitals, Teamwork, HIPAA, ICD-9, Team Building, Medicare, Healthcare
Education
Penn State University 2004 — 2005
Business, Business Administration and Management, General
Wilkes Barre Vocational Technical School 2000 — 2003
Business Data Processing, Computer Programming, Specific Applications
Hanover Area 1990 — 2003
Business
Lowe's Companies, Inc. August 2015 - Present
Asurion (formerly NEW Customer Service Companies, INC) 2013 - 2014
Asurion (formerly NEW Customer Service Companies, INC) 2000 - 2013
Asurion (formerly NEW Customer Service Companies, INC) 1998 - 2000
Asurion (formerly NEW Customer Service Companies, INC) 1995 - 1998
Sallie Mae 1992 - 1995
Sallie Mae 1990 - 1992
Skills
Customer Service, Service Management, Customer Satisfaction, Leadership, Management, Strategy, Team Leadership, Process Improvement, Strategic Planning, Customer Experience, Call Centers
Education
Northern Virginia Community College
TRC Interactive February 2015 - Present
TRC Interactive July 2014 - January 2015
Novitas Solutions, Inc. August 2012 - July 2014
Sallie Mae March 2009 - August 2012
Credit One Financial Solutions February 2007 - March 2009
AIM Healthcare May 2004 - February 2007
MBNA America Bank July 1996 - May 2004
Skills
Credit Analysis, Management, Loans, Account Management, Coaching, Training, Team Building, Credit, Finance, Sales, Consumer Lending, Financial Services, Analysis, Customer Service, Insurance, Mortgage Lending, Marketing, Analytic Thinking, Medicare, Mentoring, Healthcare, Auditing, Inter-personal, Financial Services Sales, Healthcare Auditing, Relationship Building, People Management, Student Loan Underwriter, Medicare Part B, Multi Tasking, Public Speaking
Education
Old Dominion University
Bachelor of Arts, Speech Communications
McCann New York June 2015 - August 2015
Sallie Mae July 2014 - June 2015
College Media Network August 2013 - December 2013
La Capoise Galerie June 2013 - August 2013
The Embargo List June 2013 - August 2013
Town of Lexington May 2012 - July 2013
Course Hero, Inc. September 2012 - May 2013
Headzz Up Hair Salon September 2010 - March 2012
Interdisciplinary Affective Science Lab September 2011 - January 2012
Boston Sports Club May 2009 - September 2009
Skills
Copywriting, Team Leadership, Marketing, Management, Social Media, Social Networking, Marketing Copy, Social Media Marketing, Microsoft Office, Process Improvement, Event Planning, Event Management, Public Speaking, Microsoft Excel, Outreach Services, Microsoft Word, Facilities Management, Outlook, Organization, Copy Editing, Time Management, PowerPoint, Entrepreneurial..., Customer Service, Access, Project Management, Drawing, Networking, Sales, Research, Leadership, Teamwork, Facebook, Data Analysis
Education
Northeastern University 2011 — 2016
Bachelor of Arts (B.A.), Communications, Marketing, and Psychology
Upromise February 2014 - Present
Sallie Mae September 2011 - Present
Upromise September 2011 - February 2014
IMN March 2011 - September 2011
IMN March 2007 - March 2011
yet2.com January 2001 - March 2007
Aardvark Systems and Programming January 2000 - September 2000
American Contract Services January 1999 - August 1999
MRI Sales Consultants of Danbury 1997 - 1999
Skills
Product Management, Product Launch, Product Marketing, Product Design, Product Development, MS Project, Photoshop, HTML, SQL, Dreamweaver, XML, Fireworks, Microsoft Office, Windows, SnagIt, Lyris, Vizio, Access, Oracle, Salesforce.com, Adobe Acrobat, Crystal Reports, Cognos, FTP, FTPS, Pragmatic, Leadership, Visio, SEO, Email Marketing, Mobile Devices, Sales, Web Analytics, Business Strategy, CRM, Databases, Marketing, Sales Operations, E-commerce, Analytics, Management, Competitive Analysis, Project Management, Cross-functional Team..., Marketing Strategy, Strategy
Education
Northeastern University 1997 — 2002
BS, Business (Management/ MIS)
St. Margaret's Mcternan 1993 — 1997
Diploma, High School
Bibbs Designs LLC September 2012 - Present
City of Saginaw December 2011 - Present
iKann LLC August 2013 - September 2015
City of Saginaw July 2010 - December 2011
City of Saginaw July 2008 - December 2011
Sallie Mae July 2007 - October 2007
Best Buy October 2005 - October 2006
Best Buy October 2004 - October 2005
Skills
Fundraising, Public Speaking, Leadership Development, Coaching, Team Building, Microsoft Office, Microsoft Excel, Management, Customer Service, Inventory Management, Strategic Planning, Process Scheduler, Leadership, Data Entry, Program Management, Team Leadership, Customer Satisfaction, Outlook, New Business Development, Event Management, Marketing, Administrative..., Entrepreneurship, Training, Public Relations, Teamwork, Social Networking, Microsoft Word, Software Documentation, PowerPoint, Telephone Skills, Sales, Supervisory Skills, Project Planning, Access, Budgets, Time Management, Research, Administration, Administrative..., Organizational...
Education
Northwood University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Business Management / Finance
Arthur Hill High School 1998 — 2002
Diploma, General Studies
Aerotek November 2014 - May 2015
Hudson's Bay Company May 2011 - June 2014
Sallie Mae November 2009 - May 2011
Verizon Communications January 2006 - November 2009
State College Park Apartments May 2005 - August 2006
Skills
Video, Marketing, Sales, Lotus Notes, Customer Service, Microsoft Office, Dreamweaver, Radio, Final Cut Pro, Television, Adobe Fireworks, Premiere, File Management, Film Production, Leadership, Content Management, Networking, Call Centers, Sales Operations, Training, Telecommunications, Team Building, Merchandising, Retail, Management, Time Management, Recruiting
Education
Penn State University 2001 — 2005
Bachelor of Arts (B.A.), Telecommunications
Pennsylvania State University-Penn State Worthington Scranton 2001 — 2003
Associate's degree, Letters Arts and Sciences
LivingSocial August 2015 - Present
LivingSocial June 2014 - Present
Composite Can & Tube Institute October 2010 - June 2014
Sallie Mae May 2009 - August 2009
Skills
Microsoft Office, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Wordpress, HTML, Event Management, Social Networking, Salesforce.com, CRM Databases, Online Marketing, Social Media
Education
Penn State University 2006 — 2010
Bachelor of Science (BS), Marketing
Penn State University 2006 — 2010
Bachelor of Arts (BA), Advertising/Public Relations
ePray LLC June 2014 - Present
Buying Excellence February 2010 - Present
Peacemaker Ministries January 2014 - Present
Razoo Foundation February 2013 - Present
Convene July 2009 - April 2011
Sallie Mae 2006 - April 2010
Invoice Insight January 2001 - August 2006
Mercer Management Consulting May 1998 - August 1998
Concert 1996 - 1996
Skills
Negotiation, Procurement, Sourcing, Business Development, Management Consulting, Marketing, Business Strategy, Change Management, Strategic Planning, Contract Negotiation, New Business Development, Consulting, Start-ups, Sales, Contract Management, SaaS, Leadership, Business Analysis, Finance, Team Building, Marketing Strategy, Training, Strategy, Vendor Management, Operations Management, Small Business, Forecasting, Outsourcing, Coaching, Management, Business Planning, Entrepreneurship, Process Improvement, Supplier Negotiation, Cost Control, Executive Management, Strategic Partnerships, Business Process..., Strategic Sourcing, Business Process
Education
Northwestern University - Kellogg School of Management 1997 — 1999
MBA, Marketing, Economics
Yale University 1987 — 1991
BA, History
Langley High School 1983 — 1987
Navient October 2014 - Present
Sallie Mae May 2012 - Present
(^_^) December 2010 - March 2011
Skills
Vendor Management, Banking, Process Improvement, Call Centers, Customer Experience, Risk Management, Operations Management, CRM, Business Analysis, Outsourcing, Strategic Planning, Management, Program Management, Project Management, Team Building, Customer Service, Coaching, Financial Services, Team Leadership, Business Development, Microsoft Office, Sales
Education
Oklahoma State University 2013 — 2013
Master of Computer Applications (MCA), Business Administration and Management, General
University of California, Berkeley 2011 — 2012
Bachelor of Arts (BA),, Music Performance, General
Liberty Mutual Insurance November 2014 - Present
Liberty Mutual Insurance January 2014 - November 2014
Sallie Mae May 2012 - January 2014
Northeastern University 2007 - 2012
Cubist Pharmaceuticals July 2011 - December 2011
Kiewit July 2010 - January 2011
Shoebuy.com July 2009 - January 2010
Skills
New Hire Orientations, Talent Acquisition, Employee Engagement, Applicant Tracking..., Onboarding, Human Resources, Recruiting, Interviews, HRIS, Employee Benefits, PeopleSoft, Career Development, College Recruiting, HR Policies, Microsoft Office, Resume Writing, Training, Microsoft Excel
Education
Northeastern University 2007 — 2012
BS, Business
American University of Rome 2011 — 2011
BS, Management
Planning for College January 2008 - Present
Goal Financial April 2007 - December 2007
Goal Financial March 2006 - March 2007
EduCap April 2005 - September 2005
Student Loan Xpress September 2001 - March 2005
Student Loan Xpress, A CIT Company 2001 - 2005
Aegis Communications September 1999 - September 2001
American Express Educational Loans March 1997 - September 1999
The Chase Manhattan Bank 1993 - 1997
Sallie Mae 1990 - 1992
Skills
Student Loans, Corporate Trust, Call Center, Operations Management, Start-up Operations, Direct Marketing, College Counseling, Start-ups, College Education..., Student Financial Aid, College Applications, Microsoft Office, Contact Center..., Team Leadership, Employee Management, Employee Training, Employee Recognition, Customer Retention, Student Counseling, Management, Call Centers, Business Development, Marketing Strategy, Coaching, Leadership, Admissions, Customer Satisfaction, Sales Process, Sales, Marketing, Lead Generation, Staff Development, Entrepreneurship, Strategic Partnerships, Performance Management, Financial Services, Leadership Development, Training, Executive Management, Team Building, Strategy, Salesforce.com, CRM, Recruiting, Customer Acquisition, Consulting, Resume Writing
Education
Northwood University 1993 — 1995
BA, Magna Cum Laude, Business Administration
Kirtland Community College 1976 — 1978
AA, Business
Yorktown High School 1974 — 1975
Camp Zama High School DOD 1973 — 1974
HS, General
Arkansas Blue Cross Blue Shield June 2013 - Present
GED Testing Service July 2011 - June 2013
Sallie Mae 2008 - July 2011
Tate Publishing 2007 - 2008
Siloam Springs Herald-Leader 2006 - 2007
Skills
Writing, Edit, Marketing Strategy, Marketing Communications, Email Marketing, Marketing, Creative Writing, Web Content, News Writing, Adult Education, Student Loans, Communication Skills, Brand Management, Brand Developement, English, Copywriting, Direct to Consumer, Editing, Social Media, Press Releases, Adobe Creative Suite, Editorial, Newsletters, AP Style, Nonprofits, Communication
Education
Oklahoma Baptist University
Bachelor's of Arts, English / Public Relations
Enterprise Recovery Systems, Inc. July 2012 - January 2015
Firstsource Solutions USA, LLC October 2008 - July 2012
WSI April 2007 - October 2008
Sallie Mae June 2003 - April 2007
Tuition Management Systems June 2000 - June 2003
Skills
Salesforce.com, Account Management, Team Building, Direct Sales, Business Development, New Business Development, Strategic Planning, Sales Management, Team Leadership, Coaching, Marketing Strategy, Process Improvement, Customer Service, Training, CRM, Leadership, Sales, Sales Operations, Customer Retention, Contract Negotiation, Financial Analysis, Healthcare, Analysis, Strategy, Lead Generation, Customer Satisfaction, Forecasting
Education
Roosevelt University 2004 — 2006
Master of Business Administration (M.B.A.), Management
Northeastern Illinois University 1987 — 1991
Bachelor's Degree, Business Management and Marketing
Burke Williams Day Spas, Inc. August 2008 - Present
Saddleback Hospital January 2008 - June 2008
Arroyo Vista Elementary School September 2003 - June 2007
Kingston Technology Company January 2000 - June 2000
Kingston Technology Company January 1992 - January 2000
Andrews Military Federal Credit Union May 1991 - December 1991
Sallie Mae March 1988 - December 1990
National Health Care Systems June 1986 - February 1988
Skills
Licensed Massage..., Customer Service, Coaching, Reflexology, Chair Massage, Bodywork, Therapeutic Massage, Human Resources, Training, Appointment Scheduling, Recruiting, Employee Benefits, Microsoft Excel, Sales
Education
CNI - Career Network Institute 2007 — 2008
Licensed Massage Therapist, Massage Therapy/Therapeutic Massage, 4.0
Orange Coast College 1993 — 1994
Certificate of Massage Therapy, General Education
University of Phoenix-Southern California Campus 1993 — 1994
Human Resources Management/Personnel Administration, General
University of Maryland - European Division 1991 — 1991
General Education
Costa Mesa High School 1981 — 1985
HS Diploma, General Education
Berkshire Hathaway GUARD Insurance Companies April 2015 - Present
Berkshire Hathaway GUARD Insurance Companies November 2013 - April 2015
GUARD Insurance Group April 2012 - November 2013
GUARD Insurance Group August 2011 - April 2012
Northeast Veterinary Referral Hospital February 2011 - July 2011
Sallie Mae June 2009 - February 2011
Magnum Broadcasting, Inc. January 2009 - April 2009
Dick Jones Communications August 2008 - December 2008
Penn State Intercollegiate Athletics July 2008 - November 2008
Skills
Social Media, Strategic Communications, Facebook, Marketing Communications, Insurance, Copywriting, Journalism, Web Content, Claim, Data Entry, Digital Marketing, Event Management, Workers Compensation, Subrogation, Claims Resolution, Property & Casualty..., Microsoft Office, PowerPoint, Press Releases, Public Relations, Microsoft Excel
Education
Penn State University 2005 — 2009
Bachelor, Public Relations
Integrity Staffing Solutions, Inc August 2014 - Present
Contemporary Staffing Solutions March 2014 - Present
Sallie Mae December 2012 - August 2013
Robert Half January 2011 - December 2012
Nemours April 2005 - November 2010
Coventry Health Care March 1999 - June 2004
MBNA America March 1992 - May 1999
American General Life Companies is now part of the AIG Family! 1998 - 1999
Skills
Insurance, Employee Benefits, Customer Service, Software Documentation, Hospitals
Education
Northeastern University
The MITRE Corporation October 2012 - Present
The MITRE Corporation September 2004 - October 2012
STI Knowledge 2002 - 2004
United States Marine Forces Reserve September 1995 - September 2001
Sallie Mae June 1992 - June 2001
Skills
Microsoft Excel, Microsoft Office, Leadership, Customer Service, Microsoft Word, PowerPoint, Employee Training, Software Documentation, Customer Support, Quality Assurance, Help Desk Support, ITIL, Troubleshooting, SharePoint, Analysis, Program Management, IT Service Management, Project Management, Disaster Recovery, Active Directory, Process Improvement, Networking, IT Management, Information Technology, Windows 7, Technical Support, Management, Security, Hardware, Training
Education
Northern Virginia Community College 1990 — 2017
General Studies
Freddie Mac May 2012 - Present
Freddie Mac September 2009 - May 2012
Network Solutions June 2008 - February 2009
Vovici July 2007 - June 2008
Sallie Mae 2005 - 2007
National Wildlife Federation 1992 - 2004
Skills
Staff Management, Event Management, Direct Mail, Web Content, Online Advertising, Marketing Communications, Lead Generation, Email Marketing, Collateral, Direct Marketing, Marketing, Online Marketing, Marketing Strategy, Strategy, Leadership, Digital Marketing, SEO, B2B, SEM, Management, Integrated Marketing
Education
North Carolina State University
B.A., History
Tuck Executive Education at Dartmouth
PHH Mortgage June 2012 - Present
PHH Mortgage June 2012 - Present
PHH Mortgage 2012 - 2014
Prudential Financial June 2011 - June 2012
Prudential Financial June 2011 - June 2012
Merill Lynch October 2010 - June 2011
Morgan Stanley November 2009 - October 2010
Popular Financial Holdings February 2008 - November 2009
Sallie Mae September 2006 - January 2008
Countrywide Mortgage January 2004 - August 2006
Skills
Business Analysis, Requirements Analysis, User Acceptance Testing, Testing, RUP, Test Director, Visio, Process Engineering, Access, Data Analysis, SQL, Requirements Gathering, Vendor Relations, Customer Relations, Business Requirements, Excel, Documentation, Process Improvement, Change Management, MS Project, Financial Analysis, Risk Management, SDLC, PowerPoint, Banking, Agile, Software Documentation, Agile Methodologies
Education
Osmania University 1996 — 1998
MBA, Marketing
MicroPact, Inc September 2014 - Present
EMW, Inc. January 2009 - September 2014
AOL March 2008 - August 2008
Gate Gourmet July 2007 - March 2008
America Online September 2003 - January 2007
AMS 1999 - 2003
Lea+Elliott, Inc. July 1998 - March 1999
Sallie Mae 1993 - 1998
Skills
Business Analysis, Financial Analysis, Budgets, Process Improvement, Analysis, Account Reconciliation, Accounts Payable, Accounts Receivable, Business Development, Change Management, Competitive Analysis, Cross-functional Team..., Finance, Financial Reporting, Leadership, Management, Microsoft Excel, Product Management, Program Management, Project Management, Project Planning, Requirements Analysis, Risk Management, Software Documentation, Strategic Planning, Team Building, Team Leadership, Telecommunications, Training, Vendor Management
Education
Northern Virginia Community College 1992 — 1995
Associate of Arts (AA)
Park View High School
Fannie Mae Senior EngineerFanniemae1988 - Present
Sallie Mae April 1981 - April 1987
Education
Northern Virginia Community College 2002 — 2006
Carney, Inc. October 2011 - May 2014
Adayana October 2009 - October 2011
Fannie Mae October 2001 - February 2009
OnScreen Interactive 2000 - 2001
Integrion Financial Network & Visa Interactive 1996 - 2000
CyberMark 1994 - 1996
Sallie Mae 1988 - 1994
Skills
Product Management, E-commerce, Business Development, Competitive Analysis, Go-to-market Strategy, Market Analysis, Financial Services, Partner Management, Product Marketing, Strategic Planning, Multi-channel Marketing, Business Analysis, Project Planning, Management Consulting, Analysis, SDLC, Business Intelligence, Program Management
Education
Northwestern University - Kellogg School of Management
MBA, Business Administration and Management
Assurant December 2014 - Present
MetLife July 2007 - October 2013
CFED March 2001 - June 2007
Sallie Mae May 1996 - April 2000
Skills
Crisis Communications, Speech Writing, Public Relations, Press Releases, Message Development, Corporate Communications, Leadership, Newsletters, Internal Communications, Strategic Communications, Copywriting, Social Media, Media Relations, Integrated Marketing, Marketing Communications, Editing, Corporate Social..., Social Media Marketing
Education
New York University
Master's
University of Maryland College Park
Bachelor's
Midwood High School
Medtronic August 2013 - Present
Blue Cross Blue Shield North Carolina February 2011 - August 2013
Serco August 2002 - April 2011
WakeMed August 2007 - August 2010
Inter.net August 2000 - August 2002
PSINet July 1999 - August 2000
Qwest 1997 - 1999
Sallie Mae 1994 - 1997
Skills
Nursing, Hospitals, Software Documentation, Quality Assurance, Pediatrics, Medicine, Diabetes, Testing, Process Improvement, Leadership, Quality Management, Team Building, Customer Service, Training
Education
Northern Virginia Community College 2005 — 2007
AASN, Nursing
University of Virginia 1990 — 1994
BA, Psychology
AT&T Consulting Solutions October 2011 - Present
Pyramid Consulting August 2010 - October 2011
Carlson Wagonlit Travel 1999 - December 2009
SatoTravel 1999 - 2002
Sallie Mae 1991 - 1999
AT&T 1987 - 1991
AT&T 1979 - 1987
Skills
Vendor Management, Employee Training, Project Management, Telecommunications, Process Improvement, IT Management, Program Management, Project Planning, Cisco Technologies, ITIL, Leadership, IT Strategy, PMO, IP, Analysis, Disaster Recovery, Management, Team Building, Troubleshooting, Data Center, IT Operations, Avaya, Information Technology, Call Centers, Telephony, Contact Centers, CTI, Networking, ACD, Wireless, Unified Communications, Integration, Software Documentation, Routing, Cloud Computing, VoIP, Managed Services, WAN, System Deployment, Professional Services, PMP, IVR, Service Delivery, Video Conferencing, LAN-WAN, MPLS, Network Architecture, SDLC, Cisco Call Manager, Business Continuity
Education
Old Dominion University 1973 — 1977
Bachelor's degree
MassMutual Financial Group March 2014 - Present
EPI-USE October 2012 - March 2014
SuccessFactors January 2011 - August 2012
Warner Bros. Entertainment Group of Companies February 2010 - August 2010
Health Net, Inc. 2006 - February 2010
Healthnet October 2006 - November 2007
Sallie Mae October 2005 - May 2006
United States Department of Defense September 2002 - August 2005
Skills
Performance Management, Survey Research, Organizational..., Workforce Planning, Talent Management, Management, Cross-functional Team..., Onboarding, Human Resources, Program Management, Organizational..., Talent Acquisition, Strategy, HRIS, Data Analysis, Leadership, Project Planning, Analytics, Deferred Compensation, Analysis, PeopleSoft, Strategic Planning, Personnel Management, Succession Planning, Change Management, Recruiting, Organizational Design
Education
The George Washington University 2002 — 2005
MA, Organizational Sciences (Human Resource Management concentration)
The George Washington University 2002 — 2005
Certificate, Leadership Coaching
Penn State University 1998 — 2002
BA, Psychology with a Business Administration minor
The College Board September 2013 - Present
The College Board February 2012 - September 2013
Syracuse University May 2009 - February 2012
Chase Education Finance October 2007 - May 2009
College Loan Corporation October 2006 - September 2007
Sallie Mae 1997 - October 2006
University of Rochester August 1993 - June 1997
Skills
Staff Development, Enrollment Management, Higher Education, Student Financial Aid, Public Speaking, Student Development, Student Recruiting, Admissions, Career Counseling, Nonprofits, Student Affairs, Customer Service, Budgets, Leadership, Student Counseling, Community Outreach, E-Learning, Strategic Planning, Teaching, Adult Education, Leadership Development, Training, Campus, Coaching, Higher Education..., Academic Advising, Program Development, Instructional Design, Educational Leadership, Non-profits, Curriculum Development, Microsoft Office, Academia, Resume Writing, Distance Learning, Data Analysis
Education
Penn State University 1988 — 1992
Bachelor of Science, Economics
Toyota Financial Services November 2012 - Present
Toyota Financial Services May 2008 - November 2012
Sallie Mae August 2004 - May 2008
Sallie Mae June 2003 - August 2004
USA Group 1993 - 2001
Skills
Call Center, Process Improvement, Cross-functional Team..., Customer Satisfaction, Leadership, Management, Customer Service, IVR, Vendor Management, Customer Experience, Workforce Management, Business Process..., Business Analysis, Change Management, Customer Retention, Performance Management, Operations Management, Outsourcing, Financial Services, Team Building, Team Leadership
Education
Northern Arizona University 2013 — 2015
Masters, Human Relations
University of Phoenix
Bachelor's degree, Business Administration and Management, General
RUBAL Enterprises November 2014 - Present
Federal Student Aid November 2014 - Present
NACAMA January 1992 - Present
Federal Student Aid 2014 - 2015
Federal Student Aid 2014 - 2015
Federal Student Aid 2014 - 2015
Education First 1997 - 2004
Sallie Mae May 1995 - November 1996
Skills
Customer Service, Sales, Diversity Training, Financial Services, Business Development, Process Improvement, Public Speaking, CRM, Customer Retention, Team Building, Event Planning, Leadership Development, Student Financial Aid, Call Centers, Microsoft Excel, Budgets, Non-profits, New Media, Enrollment Management, Salesforce.com, Training, Higher Education, Account Management, Fundraising, Project Management, Event Management, PowerPoint, Team Leadership, Strategic Planning, Business Strategy, Social Media, Social Networking, Staff Development, Editing, Advertising, Research, Entertainment, Marketing Strategy, Microsoft Office, Program Management, Leadership, Marketing, Student Development, Microsoft Word, Nonprofits, Higher Education..., Outlook, Program Development, Social Media Marketing, Entrepreneurship
Education
Nova Southeastern University 1979 — 1981
CSA
Nova Southeastern University 1979 — 1981
BS, Community Service Administration
Sallie Mae July 2014 - Present
Connors Heroes Foundation 2013 - Present
Chesterfield Youth Lacrosse 2014 - 2015
Chesterfield Youth Lacrosse 2014 - 2015
Chesterfield Youth Lacrosse 2014 - 2015
Chesterfield Youth Lacrosse 2014 - 2015
C&F Bank August 2013 - July 2014
M&T Bank January 2011 - August 2013
M&T Bank December 1998 - December 2010
Citibank Student Loan Corporation 1995 - 1998
Skills
Loans, Small Business Lending, Strategic Business...
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2009 — 2010
MBA
Old Dominion University 1982 — 1986
BS, MIS
Lee-Davis High School 1979 — 1982
Sallie Mae October 2012 - April 2015
Ernst & Young January 2006 - October 2012
LaserShip February 2004 - May 2005
Skills
Accounting, Tax Accounting, Financial Reporting, Auditing, Financial Analysis, Corporate Tax, Income Tax, Tax Research, Internal Controls, CPA, SOX 404
Education
George Mason University - School of Business 2003 — 2006
Bachelor of Science (B.S.), Accounting
Northeastern University
Master of Science (MS), Taxation
Sallie Mae March 2009 - Present
Fannie Mae October 1993 - February 2009
Sprint International September 1995 - October 1996
General Electric Information Services May 1984 - September 1995
University of Maryland 1982 - 1984
Education
University of Maryland College Park 1980 — 1983
Bachelor of Science, Computer Science
Northern Virginia Community College
SofterWare, Inc. December 2014 - Present
MaintenanceNet June 2014 - October 2014
Vantiv February 2011 - June 2014
Official Payments December 2009 - January 2011
Exeter Group July 2008 - August 2009
First Marblehead October 2005 - May 2008
Citibank-The Student Loan Corporation 2004 - 2004
Sallie Mae 1996 - 2004
Xerox Corporation October 1988 - August 1995
Skills
Electronic Payments, New Business Development, Strategic Planning, Business Development, Account Management, CRM, E-commerce, Sales Management, Program Management, Strategy, Strategic Partnerships, Financial Services, Selling, Sales, Management, Cloud Computing, Customer Retention, Marketing Strategy, Salesforce.com
Education
Olivet Nazarene University 1984 — 1988
BS, Business Administration
Ben Davis High School 1982 — 1984
WellPoint April 2013 - Present
WellPoint March 2011 - April 2013
Sallie Mae September 1998 - May 2011
Skills
SDLC, Vulnerability Management, Information Security, CISSP, Disaster Recovery, Singing, SharePoint, Visio, Information Security..., Vendor Management, PCI DSS, Process Improvement, Songwriting, Security, Enterprise Architecture, Active Directory
Education
Olivet Nazarene University 1995 — 1997
Infor April 2013 - Present
Ekahau October 2012 - April 2013
Ekahau May 2011 - October 2012
Sallie Mae December 2009 - May 2011
Sallie Mae June 2009 - December 2009
Sallie Mae April 2008 - June 2009
LabCorp February 2006 - April 2008
Infiniti of Chantilly July 2005 - February 2006
Ascend Computing Solutions June 2004 - June 2005
National Mailing Systems February 2003 - May 2004
Skills
Customer Satisfaction, Data Center, Network Hardware, Healthcare Information..., Technical Training, Troubleshooting, Disaster Recovery, Network Administration, Integration, Windows Server, Wireless Networking, Technical Support, Hardware, Wireless, Telecommunications, Switches, Databases, Networking, Windows 7, Security, SaaS, System Deployment, Project Management, Management, Enterprise Software, Information Technology, Operating Systems
Education
Virginia Commonwealth University 1999 — 2001
Bachelor of Science, Information Systems
Northern Virginia Community College 1996 — 1999
Associates, General Studies
Herndon High
your website
your website
Carmel Solutions January 2014 - November 2014
Integrity Solution Services Inc July 2011 - January 2014
FMS September 2010 - July 2011
Sallie Mae January 2005 - July 2010
HSBC September 2002 - January 2005
Skills
Workforce Planning, Call Center, Personnel Management, Operations Management, Training, Team Building, Leadership, Management, Coaching, Team Leadership, Project Management, Employee Training, Loans, Call Centers, Risk Management, Negotiation, New Business Development, BPO, Human Resources, Customer Satisfaction, Strategy, Outsourcing, Business Development, Executive Management, Time Management, Recruiting, Process Improvement, Credit, Credit Cards, Banking, Portfolio Management, Finance, Collections, Business Analysis, Financial Services, Business Process..., Customer Retention, CRM, Change Management, Start-ups, Analysis, Vendor Management, Cross-functional Team..., Customer Experience, Strategic Planning, Business Strategy, Data Analysis, Workforce Management, Team Management, Call Center Development
Education
Old Dominion University
Political Science and Government
CGI Federal September 1999 - Present
Sallie Mae April 1992 - September 1999
Skills
Requirements Analysis, Program Management, Business Analysis, Project Management, Team Leadership, Change Management, PMP, Business Process..., Process Improvement, Management Consulting, Facilities Operations, Audio Visual Support, AV systems, Video Conferencing, Tandberg, Crestron, Extron, IT Management, Security, Integration, Troubleshooting, Disaster Recovery, SharePoint, Visio, SDLC, Business Process, PMO
Education
Northern Virginia Community College 1991 — 1991
Higher One May 2013 - Present
Sallie Mae March 2009 - May 2013
Network Solutions August 2008 - March 2009
Network Solutions January 2005 - September 2008
America Online July 2001 - January 2005
United States Army July 1996 - July 2001
US Army 1996 - 2001
Skills
Cross-functional Team..., SDLC, Product Management, E-commerce, Integration, Project Management, Management, Team Management, Budgets, Employee Training, ERP, Program Management, Vendor Management, Agile Project Management, Executive Management, Process Improvement, Agile Methodologies, PMP, Business Analysis, Strategic Planning, Business Process, Analysis, Leadership, Software Development, Software Project..., Strategy, Team Leadership, Requirements Analysis
Education
The George Washington University 1994 — 1996
MA, International Relations
Norwich University 1991 — 1994
BA, Political Science
Raytheon Technical Services Company March 2009 - Present
Sallie Mae 2003 - 2008
Sprint 1998 - 2002
Education
University of Alabama, Manderson Graduate School of Business 1979 — 1981
MBA, Finance
Pennsylvania State University 1970 — 1977
BS, Business Administration
Leidos September 2013 - Present
SAIC February 2010 - September 2013
SAIC October 2006 - April 2010
SAIC January 2005 - September 2006
Long & Foster Companies November 2003 - December 2004
Foot Locker October 1996 - November 2003
Sallie Mae June 1995 - August 1997
Skills
Microsoft Word, Microsoft Excel, Access, Data Entry, Analysis, Budgets, Financial Analysis, Software Documentation, Outlook, Process Improvement, Microsoft Office, Management, Accounts Receivable, Auditing, Quality Auditing, Internal Audit, Costpoint, Sarbanes-Oxley, DCAA, Revenue Recognition, Government Contracting, Accounting, Deltek, FAR, Risk Management, Account Reconciliation, Financial Reporting, Sarbanes-Oxley Act, Managerial Finance, Invoicing, Policy, SAP, Finance, Variance Analysis, Hyperion Enterprise, Cost Accounting, GAAP, Spreadsheets, Accruals, General Ledger, Government, Cost Benefit, Financial Forecasting, Internal Controls, Cognos, Accounts Payable, PeopleSoft, Pricing Analysis, Cash Flow, Business Process...
Education
Virginia Polytechnic Institute and State University 1997 — 2002
Fairfax High School 1994 — 1997
Strayer University
Pursuing BS Accounting, Accounting
Northern Virginia Community College
Williams Lea 2008 - Present
Sallie Mae 2007 - 2008
Sallie Mae 2007 - 2007
Sallie Mae 2003 - 2007
Sallie Mae 2000 - 2003
Education
Northeastern University 1989 — 1994
BS
North Carolina Credit Union League March 2011 - Present
Sallie Mae 2005 - 2007
Skills
Staff Development, Sales, Research, Public Speaking, Leadership, Nonprofits, Fundraising, Strategic Planning, Event Planning, Community Outreach, Social Media, Public Relations, Team Building, Fitness Instruction, Coaching
Education
Oregon State University 1981 — 1984
M.A., Journalism
Sallie Mae September 1996 - June 2002
IBM October 1993 - May 1996
American Century Investments July 1992 - November 1992
Natural Gas Pipeline Company of America May 1991 - April 1992
United Stationers September 1986 - March 1991
Skills
Software Project..., Systems Analysis, System Development..., Program Development, Highly Detailed, Quick Study
Education
Northern Illinois University 1984 — 1986
Bachelor of Science (BS), Computer Science
Rock Valley College 1982 — 1984
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Labouré College July 2014 - Present
Corinthian Colleges August 2010 - Present
Corinthian Colleges August 2010 - Present
Sallie Mae November 1989 - November 2008
Sallie Mae 2001 - 2003
Sallie Mae 1999 - 2001
ELSI 1989 - 1995
Skills
Enrollment Management, Credit Analysis, Customer Service, Student Financial Aid, Community Outreach, Training, Student Affairs, Leadership, Human Resources, Call Centers, Project Management
Education
Newbury College
Assoc, Business
Northrop Grumman Information Systems June 2012 - Present
Sallie Mae February 2005 - June 2011
Marriott International June 2004 - September 2004
AOL January 1999 - January 2001
Skills
SharePoint, Web Design, HTML, Web Development, Content Management, Visio, Process Improvement, CSS, JavaScript, Technical Writing, Microsoft Office, Project Management, Business Analysis, Dreamweaver
Education
Old Dominion University 1989 — 1995
Bachelor of Science (BSc), Computer Science
Sallie Mae August 2001 - Present
Columbus State Community College June 1996 - August 2001
Sinclair Community College February 1994 - June 1996
Century 21 April 1990 - September 1995
Education
Ohio University 1997 — 2008
PhD, Higher Education
University of Dayton 2004 — 2005
MS, Educational Administration
Wilmington College 1987 — 1991
BA, Accounting and Finance
Schoology December 2014 - Present
Starfish Retention Solutions, Inc. December 2012 - November 2014
Official Payments February 2012 - July 2012
Tuition Management Systems August 2010 - September 2011
Sallie Mae November 2004 - 2008
JP Morgan Chase Education First October 2001 - October 2004
Chase Education First June 2000 - October 2001
Student Loan Funding November 1999 - June 2000
Mira Costa College February 1999 - October 1999
Nova Southeastern University June 1989 - January 1999
Skills
Strategic Planning, New Business Development, Enrollment Management, Consultative Selling, Sales Management, Business Development, Sales, Social Media Marketing, Management, Leadership, Program Management, Marketing, Team Building, Account Management, Training, Marketing Strategy, CRM, Selling, Email Marketing, Product Management, Higher Education, Solution Selling, Coaching, Strategic Partnerships, Customer Service, Team Leadership, Strategy, Contract Negotiation, Salesforce.com, Sales Process, Online Marketing, Public Speaking, Lead Generation, Customer Retention, Direct Sales, SaaS
Education
Nova Southeastern University 1990 — 1993
MA
Randolph College 1983 — 1987
BA, Theatre
Maine Central Institute 1980 — 1983
Steiner Education Group September 2014 - Present
Kaplan University August 2010 - August 2014
Sallie Mae September 2004 - August 2010
Chase Education First May 2003 - September 2004
Chase Education Finance January 1999 - May 2003
Nova Southeastern University August 1987 - December 1998
Skills
Student Financial Aid, Enrollment Management, Higher Education, Staff Development, CampusVue, Student Loans, Campus, Admissions, Strategic Planning, Public Speaking, Leadership, Leadership Development, Loans, Team Building, Customer Service, Management, Program Management, Student Affairs, Budgets, Strategy, Adult Education, Retaining Customers, Student Recruiting, Academia, Sales, Training, Title IV, Resume Writing, Career Counseling, Fundraising, Career Development, Policy, Student Development, Higher Education..., Customer Retention
Education
Nova Southeastern University 1988 — 1991
MS, Psychology
University of Miami 1982 — 1987
BA, Psychology
Akamai Technologies August 2013 - Present
Mullen February 2012 - August 2013
Isobar August 2011 - February 2012
Monster August 2010 - August 2011
Sallie Mae January 2009 - August 2010
JEM Designs & Communications January 2001 - January 2009
Skills
Information Architecture, User Experience Design, Requirements Gathering, Business Analysis, User Experience, Usability Testing, Interaction Design, Wireframes, User-centered Design, User Interface Design, Usability, Web Analytics, Wire Framing, User Interface, Information Design, E-commerce, Content Management, Digital Strategy, CMS, OmniGraffle, Section 508, Accessibility, Legal Compliance, HIPAA, Persona, Mobile Applications, Usability Engineering, Contextual Inquiry, Experience Design
Education
Northeastern University 2008 — 2010
M.S., Technical Communication
Northeastern University
B.S, Information Technology
GRC 2007 - Present
General Revenue Corporation November 2001 - Present
Sallie Mae 2001 - Present
General Revenue Corporation 2002 - 2009
PNC Bank 1994 - 2002
US Bank August 1995 - August 2001
Education
Northern Kentucky University 1985 — 2001
Daktronics February 2011 - July 2011
UnitedHealth Group January 2009 - February 2011
3M January 2008 - December 2008
Sallie Mae September 2003 - December 2007
Education
Osmania University 1999 — 2001
Master of Computer Applications, Computer Science
Estes Builders LLC September 2012 - Present
US Bank October 2011 - September 2012
Pacific Pulmonary Services June 2010 - August 2011
Sallie Mae September 2004 - January 2010
Student Loan Finance Association September 2000 - September 2004
Pacific Lutheran University September 1997 - June 2000
Skills
Customer Service, Sales, Strategic Planning, Sales Management, New Business Development, Account Management, Marketing, Business Development, Team Building, Budgets, Salesforce.com, Training, Team Leadership, Selling, Competitive Analysis, Management, Sales Process, Public Speaking, Program Management
Education
Pacific Lutheran University 1995 — 1997
BAE, Social Science, Geosciences
Peninsula College 1992 — 1994
AA
Cetera Financial Group February 2014 - Present
Experis August 2013 - February 2014
Digi-Key Corporation April 2011 - August 2013
Key Properties Inc February 2006 - May 2010
Sallie Mae 1997 - 2007
Skills
Training, Analysis, SDLC, Requirements Gathering, Business Requirements, Vendor Management, Requirements Analysis, Leadership, Process Improvement, SharePoint, Quality Assurance, Change Management, SQL, Project Planning, Troubleshooting, Visio, Business Analysis, Management
Education
Ottawa University 1998 — 2000
BA, Human Resources
Measure One Vice PresidentLRAP AssociationOctober 2014 - June 2015
Sallie Mae September 1990 - April 2014
Northwestern University July 1989 - August 1990
Skills
Leadership, Student Financial Aid, Management, Finance, Training, Strategic Planning, Process Improvement, Salesforce.com, Team Building, Financial Services, Sales, Student Loans, Strategy, Leadership Development, Higher Education, Loans, Budgets, Strategic Partnerships
Education
Northwestern University 1987 — 1989
MA, Education-Counseling Psychology
Northwestern University 1983 — 1987
BA, Psychology
Tek Solutions Group Inc February 2014 - June 2014
Sallie Mae 2000 - January 2014
OneSoft Corp February 2000 - November 2000
Sallie Mae April 1988 - February 2000
Ernst & Young July 1986 - April 1988
Skills
PeopleSoft, Internal Audit, Strategic Planning, Process Improvement, SEC filings, Financial Modeling, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Risk Management, Accounting
Education
Oklahoma State University 1984 — 1986
BS, Accounting
St. Gregory's University (College) 1982 — 1984
Associate of Science (AS), Accounting
Fairfax County Public Schools August 2011 - Present
SRA International September 2009 - March 2012
Sallie Mae September 1999 - September 2009
Thomas Family Dentistry 1991 - 1999
Skills
PeopleSoft, Process Improvement, SDLC, Leadership, Visio, Human Resources, Requirements Gathering, Administrative..., Customer Service, Project Planning, PowerPoint, Public Relations, Management, Time Management, Business Process, Access
Education
Northern Virginia Community College 1997 — 1999
Wilson Sporting Goods 2010 - Present
Arrow Financial Services 2006 - 2010
Sallie Mae 2006 - 2010
Donahoe Purohit Miller 2005 - 2006
Verispan 2000 - 2003
SMG Marketing Group 1991 - 2000
Skills
Recruiting, Management, Employee Relations, Human Resources, Performance Management, Employee Benefits, HRIS, Executive Search, Talent Management, Talent Acquisition, Succession Planning, Organizational..., Process Improvement, Personnel Management, Onboarding, Leadership, Conflict Resolution, Deferred Compensation
Education
Northwestern University
Bachelors, Organizational Development
Quinlan School of Business, Loyola University Chicago
Masters, Human Resources
Boston Financial Data Services January 2014 - Present
Higher One May 2013 - October 2013
Sallie Mae September 2012 - May 2013
Sallie Mae December 2010 - September 2012
Upromise Investments, Inc. October 2008 - December 2010
Upromise Investments, Inc March 2006 - October 2008
Bank of America July 2005 - March 2006
Bank of America February 2005 - July 2005
Skills
Financial Services, Vendor Management, Relationship Management, Mutual Funds, Project Management, Team Leadership, Call Centers, Product Management, Process Improvement, Series 7, Strategy, Mergers & Acquisitions, Management, Finance, Leadership
Education
Northeastern University 1997 — 2002
Ford Motor Company May 2014 - Present
The Hanover Insurance Group February 2013 - April 2014
Sallie Mae March 2012 - January 2013
CrimsonLogic January 2010 - January 2012
Promedia Directories Pte Ltd March 2007 - December 2010
Cyber India Technologies January 2004 - December 2006
Skills
Oracle, PL/SQL, XML, ASP.NET, Web Services, .NET, Microsoft SQL Server, SQL, VB.NET, Requirements Analysis, Java, AJAX, SDLC, Software Project..., JavaScript
Education
Osmania University 2001 — 2004
Masters, Computer Applications
Sallie Mae business systems associatesallie mae2003 - 2009
kester 2002 - 2003
chemtool 1999 - 2002
Education
Northern Illinois University 1996 — 1999
BS, Biological Sciences, Chemistry
ACT 2008 - Present
Sallie Mae 2000 - 2007
Education
Ohio Northern University 1974 — 1977
BS Ohio State Univer. 1973---JD Ohio Northern Univer. 1976, law at onu
MetLife January 2010 - Present
Nova Southeastern University July 2008 - March 2010
Sallie Mae August 2007 - March 2008
Education
Nova Southeastern University 2008 — 2009
L.A. Mulcahy Consulting LLC September 2014 - Present
NII Holdings, Inc. January 2009 - September 2014
Sallie Mae May 2006 - January 2009
The AES Corporation October 1999 - April 2006
Sallie Mae April 1997 - October 1999
KPMG April 1996 - April 1997
SunTrust Bank December 1992 - March 1996
Nationsbank February 1989 - December 1992
Skills
Tax Research, Corporate Tax, Tax, Tax Accounting, International Tax, Sarbanes-Oxley Act, CPA, Internal Controls, US GAAP, GAAP
Education
Old Dominion University 1984 — 1988
BS, Business Admin - Accounting
Wilmington College August 2014 - Present
Northern Kentucky University May 2010 - February 2014
One Voice Revolution August 2009 - June 2011
Sallie Mae 2008 - 2009
Sallie Mae 2006 - 2008
Sallie Mae 2004 - 2006
Sallie Mae 2001 - 2004
Columbus State Community College 1996 - 2001
Sinclair Community College 1994 - 1996
Phillips Colleges, Inc. 1992 - 1992
Skills
Higher Education, Public Speaking, Coaching, Strategic Planning, Leadership Development, Non-profits, Team Building, Leadership, Event Management, Teaching, Organizational..., Customer Service, Training, Admissions, Community Outreach, Student Financial Aid, Sales, Nonprofits, Marketing Strategy, Project Management, Staff Development, Event Planning, Fundraising, Entrepreneurship, Program Development, Marketing, Recruiting, Microsoft Office, Volunteer Management, Management
Education
Ohio University
PhD, Higher Education Leadership
University of Dayton
MS, Educational Administration
Genesys September 2014 - Present
Lockheed Martin May 2012 - September 2014
ECS Federal, Inc. June 2013 - October 2013
Fannie Mae February 2011 - May 2012
Fannie Mae June 2008 - February 2011
Fannie Mae September 2002 - June 2008
Fannie Mae September 2000 - August 2002
Fannie Mae March 1998 - August 2000
Sallie Mae September 1994 - February 1998
Skills
Microsoft Office, Adobe Creative Suite, HTML, Articulate, Captivate, Flash Design, Photoshop, E-learning Development, Training Delivery, Premiere, Call Center, Customer Relations, E-learning, MS Office Suite, Business Analysis, SharePoint, Documentation, PowerPoint, Customer Experience, Team Building, Customer Service, Word, Instructional Design, Microsoft Word, Call Centers, Software Documentation, Workforce Management, Training, E-Learning, Technical Writing, Employee Training, CRM, Analysis, Management, Databases, Learning Management, Visio, Program Management, Process Improvement, Project Management, Instructor-led Training, Needs Analysis, Requirements Analysis, Audio Editing, Video Editing, Blended Learning
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 1997 — 1999
MBA, Marketing
Northern Virginia Community College 2010 — 2012
Certificate, Multimedia Design
University of Virginia 2000 — 2002
Certificate, Information Technology; Web Content Development
Virginia State University 1988 — 1993
B.S., Business Administration - Marketing
Independent Consultant December 2010 - Present
Sallie Mae 2012 - 2013
The Millennium Project 2011 - 2012
Evergreen Risk Management 2011 - 2011
SpaDC 2006 - 2009
The Services Group 2005 - 2006
Lewis & Zimmerman Associates, Inc. 2002 - 2004
Skills
Innovation, Competitiveness, Business Strategy, Strategic Planning, Marketing, Change Management, Leadership, Project Management, Business Development, Start-ups, Nonprofits, Renewable Energy, Energy Efficiency, Sustainability, US Government..., Small and Medium..., Fundraising, Government Contracting, Grant Writing, Consulting, Proposal Writing, Proposal Management, International..., Trade Development, Economic Development, Foreign Direct...
Education
Georgetown University School of Foreign Service
Master of Science (MS), International Development, Business and Trade
New York University
B.A., Political Science, Minor Russian Language
TD June 2015 - Present
Sallie Mae May 2015 - June 2015
Sallie Mae July 2009 - May 2015
Bank Of America/MBNA 1996 - 2009
Skills
Data Analysis, Credit Analysis, Banking, Credit Cards, Credit, Analysis, Credit Risk, Loans, Process Improvement, Management, Risk Management, Internal Audit, Financial Analysis, Commercial Banking, Portfolio Management
Education
Old Dominion University 1988 — 1993
BS, Business Administration
Old Dominion University
Bachelor's degree, Business Administration and Management, General
Blackboard June 2014 - Present
Raynock & Associates LLC May 2012 - Present
Blackboard May 2013 - May 2014
Blackboard March 2012 - May 2013
Sallie Mae March 2008 - June 2011
Sallie Mae January 2007 - March 2008
Sallie Mae November 2001 - January 2007
Sallie Mae January 1999 - November 2001
Sallie Mae November 1997 - January 1999
U.S. Department of Education January 1995 - November 1997
Skills
Higher Education, Enterprise Software, Student Financial Aid, Account Management, Business Analysis, Project Management, CRM, Financial Services, Customer Service, Loans, Process Improvement, Insurance, Program Management, Analytics
Education
Northampton Community College 2011 — 2011
Project Management
Wittenberg University 1989 — 1993
BA, Political Science / History
kabul house restaurant November 2010 - Present
Sallie Mae June 2006 - April 2009
LifeSource April 2005 - June 2006
Skills
Communication, Social Networking, Strategic Planning, Strategic Financial..., Time Management, Team Leadership, Leadership, Problem Solving, Brainstorm Facilitation, risks, Organization, Logistics, Logistics Management
Education
Northeastern Illinois University 2008 — 2010
Bachelor of Science (BS), Finance, General
Oakton Community College 2005 — 2008
TreeHouse Foods January 2015 - Present
PricewaterhouseCoopers January 2014 - December 2014
TCF Bank August 2008 - April 2012
Southwestern Consulting May 2008 - July 2008
Sallie Mae May 2005 - August 2007
Skills
Financial Accounting, Tax, Financial Analysis, Auditing, Accounting, Microsoft Excel, Banking, QuickBooks, Accounts Payable, Cost Accounting, Financial Reporting, Accounts Receivable, Payroll, PowerPoint, Access, Microsoft Word, Microsoft Office, Teamwork, Journal Entries, Outlook, Account Reconciliation, Analysis, Financial Modeling, CPA, Leadership, Finance, Peachtree, GAAP, Internal Controls, Sarbanes-Oxley Act, US GAAP
Education
Northern Illinois University 2012 — 2013
MAS, Accouning
Northeastern Illinois University 2008 — 2012
BS, Accounting, Cum Laude
Airgas August 2012 - Present
Sallie Mae June 2011 - July 2012
JPMorgan Chase October 2010 - May 2011
JPMorgan Chase August 2009 - September 2010
JPMorgan Chase May 2007 - July 2009
Citi June 2006 - May 2007
Citi February 2006 - June 2006
Citi May 2005 - July 2005
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Strategic Financial..., Hyperion Planning, Essbase, Microsoft Office, SharePoint, Cash Management, Finance, Financial Planning, Investments, Risk Management
Education
Pace University - Lubin School of Business 2004 — 2008
Bachelor of Science (B.S.), Finance, General
CSC January 2014 - Present
Intersections Inc. April 2009 - January 2014
Sallie Mae July 2008 - April 2009
Sallie Mae October 2006 - July 2008
Freddie Mac May 2005 - October 2006
Skills
CPA, Portfolio Management, General Ledger, Variance Analysis, Sarbanes-Oxley Act, Program Management, Cash Flow, Accounting, Auditing, SEC filings, GAAP, Financial Reporting, Journal Entries, Internal Controls, Derivatives, Account Reconciliation, US GAAP
Education
Old Dominion University
Bachelor of Business Administration (B.B.A.), Accounting
Sallie Mae April 2002 - Present
Sallie Mae April 2002 - Present
Education
Northcentral University 2007 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Sallie Mae May 2009 - Present
Skills
Risk Management, Financial Analysis, Microsoft Excel, Financial Services, Analysis, Access, Change Management, Microsoft Office, Public Speaking
Education
Northern Illinois University
Bachelor's degree, Art Teacher Education
Business Integra September 2011 - Present
Grant Thornton LLC March 2010 - September 2011
AE Strategies May 2007 - March 2009
AA Financial Inc December 2003 - April 2007
Verizon September 1999 - November 2003
GRC International Inc October 1997 - September 1999
Sallie Mae November 1996 - October 1997
Skills
Test Planning, Testing, Test Cases, Manual Testing, Requirements Analysis, Defect Tracking, Databases, Quality Assurance, SQL, Business Analyst, HP QTP, UFT, IBM Rational Tools, HP Quality Center, Scrum Master, Agile Methodologies, Agile & Waterfall..., Section 508, PeopleSoft
Education
Strayer University 1990 — 1992
B.S, Computer Information Systems
Northern Virginia Community College 1988 — 1990
A.A.S, Management Information Systems