Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
Sallie Mae List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sallie Mae. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Sallie Mae Salaries. You can even request information on how much does Sallie Mae pay if you want to. Learn about salaries, pros and cons of working for Sallie Mae directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
3,491 Sallie Mae employees in database. Find out everything there's to know about Sallie Mae employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sallie Mae Employees
Intern May 2015 - Present
Sallie Mae August 2012 - June 2013
T-Mobile September 2008 - August 2012
Bravo Italiana Cucina May 2007 - December 2008
Flower Factory Inc January 2006 - January 2007
Skills
Customer Satisfaction, Customer Service, Cold Calling, Sales, Data Entry, Customer Retention, Time Management, Direct Sales, Inventory Management, Retail, Social Networking, Social Media Marketing, Customer Experience, Troubleshooting, Sales Operations
Education
Kelley School of Business - IUPUI 2013 — 2015
Bachelor's degree, Finance
Indiana University-Purdue University at Indianapolis 2006 — 2009
Associate of Arts, General Studies
JPMorgan Chase August 2013 - Present
Sallie Mae September 2008 - August 2013
Willadsen Law Office 2010 - 2011
Willadsen Law Office 2010 - 2011
Skills
Loans, Mortgage Lending, Banking, Credit, Retail Banking, Mortgage Banking, Consumer Lending, Loan Origination, Credit Analysis, Commercial Banking, Small Business Lending, Portfolio Management, Refinance, Risk Management, Commercial Lending, Financial Services, Relationship Management, Credit Risk, Finance, Financial Analysis, Management, Credit Cards, Financial Risk
Education
Indiana University East
Navient June 2014 - Present
Bongo Boys Music School August 2008 - Present
Sallie Mae September 2010 - June 2014
Skills
Process Improvement, Financial Services, Credit, Business Analysis, Banking, SDLC, Vendor Management, Risk Management, Credit Cards, Visio, Microsoft Excel, Access, Singing
Education
Indiana University Bloomington 1997 — 2007
Bachelor of General Studies, Music & African American Diaspory
Arlington High School 1993 — 1997
Ion Three March 2014 - Present
Angry Cider LLC January 2007 - Present
Centric Consulting October 2008 - October 2013
Sallie Mae 2003 - 2008
Technology Consulting Associates August 2001 - August 2003
Skills
HTML5, PhoneGap, Objective-C, iPhone development, Android, Software Project..., .NET, SQL Server, Oracle, Java, JavaScript, Advanced CSS, ExactTarget, REST, Web Services, Node.js, CouchDB, CNC, 3D Printing, Laser Cutting, Rapid Prototyping, Mobile Applications, Microsoft SQL Server, HTML 5, iOS development, Customer Satisfaction, Integration, Spring
Education
Indiana University Bloomington 1992 — 1997
B.S., Business - Computer Information Systems
Indiana University Bloomington 1992 — 1997
Bachelor of Science (B.S.)
Stonegate Mortgage Corporation September 2013 - Present
Stonegate Mortgage Corporation March 2013 - September 2013
Vesta Pharmaceuticals, Inc. 2012 - 2013
CareGivers INC 2012 - 2013
Sallie Mae 2007 - 2008
Skills
Business Analysis, SDLC, Quality Assurance, HTML, PHP, Human Computer..., MySQL, Requirements Analysis, IT Procurement, CRM, Technical Support, Software Development, Project Delivery, OOP, IT Outsourcing, access control strategy, Business Continuity, System Testing, SEO, Fundraising, System Administration, Mortgage Lending, Process Engineering, Offshoring, Product Development, Network Theory, Cyber-security
Education
Indiana University-Purdue University at Indianapolis 2010 — 2013
Bachelor of Science (B.S.), Informatics
Indiana University School of Informatics 2008 — 2010
Bachelor of Science, Informatics; Human-Computer Interaction, Cybersecurity
WCC 2006 — 2008
Accounting and Finance
Sullivan University February 2014 - Present
Sullivan University March 2012 - February 2014
ITT Technical Institute August 2011 - January 2012
Galen College of Nursing March 2010 - July 2011
Galen College of Nursing April 2008 - March 2010
EDMC February 2006 - April 2008
Lincoln Tech - Indianapolis August 2004 - February 2006
Sallie Mae August 2004 - August 2005
Skills
Admissions, CampusVue, Higher Education, Student Financial Aid, Student Affairs, Career Counseling, Enrollment Management, Resume Writing, Staff Development, Career Development, Retaining Customers, Academic Advising, Student Recruiting, Campus, Adult Education, Public Speaking
Education
Sullivan University 2013 — 2014
Master of Business Administration (MBA), Healthcare Management
Sullivan University 2012 — 2013
Bachelor, Healthcare Management
Indiana University-Purdue University at Indianapolis 2001 — 2004
Finance
University of Kentucky 1996 — 2001
Trinity High School
Tronitech February 2013 - Present
Performance Services February 2010 - April 2012
Sallie Mae 2006 - February 2010
Investor's Choice Indy, LLC 2008 - 2009
United Parcel Service 2003 - 2005
MSD Lawrence Township January 2002 - December 2003
United States Air Force December 1997 - April 2002
Skills
Microsoft Excel, Project Planning, Strategic Planning, Team Building, Visio, Microsoft Office, Customer Service, Process Improvement, Team Leadership, PowerPoint, Software Installation, Process Scheduler, SQL, Windows, Government, Microsoft SQL Server, Oracle, SDLC, Project Management, Business Analysis
Education
Indiana University-Purdue University at Indianapolis 2002 — 2005
Bachelor's Degree, Computer & Information Sciences, Business Education
Lamar and Lamar Insurance April 2014 - Present
Regenstrief Institute November 2011 - March 2014
Sallie Mae February 2009 - July 2009
Sallie Mae August 2007 - January 2009
PGA of America April 2006 - September 2006
Skills
Management, Team Management, Project Management, Leadership, Sales Management, Strategic Planning, Performance Management, Team Building, Insurance, Property & Casualty..., Small Business, Commercial Insurance, Real Estate, Marketing Strategy, Social Media Marketing, Sales, Customer Service, Customer Satisfaction, Life Insurance, Health Insurance, Term Life Insurance, Fixed Annuities, Annuity Sales, Umbrella Insurance, Disability Insurance, Workers Compensation, Customer Relations, Long-term Customer..., Customer Experience, Customer Support, General Insurance
Education
Indiana University Bloomington 2002 — 2006
Sport Marketing and Management, Business
Landmark Worldwide March 2013 - Present
Illinois National Organization for Women September 2011 - Present
CARL BUDDIG COMPANY November 2010 - March 2013
Armaclad Windows & Doors, LLC January 2009 - June 2010
Optonol January 2007 - January 2009
ASICO June 2005 - December 2006
Sallie Mae 2004 - 2005
dgs Marketing Engineers May 2004 - August 2004
Apex Energy Solutions 2004 - 2004
Skills
Social Media Marketing, Marketing Communications, Web Analytics, Website Development, Media Relations, Digital Marketing, Graphic Design, SEO, Marketing Analysis, PPC, Email Marketing, Facebook Marketing, Pinterest, Twitter, Nielsen, Custom database..., Retail Sales Analysis, Marketing Strategy, Digital Strategy, Marketing Copy, Sales Presentations, Product Training, Public Speaking, Customer Service, Online Marketing, Market Analysis, Event Management, Promotions, Social Promotion, Brand Management, Brand Developement, Digital Trends, Analytics, Sweepstakes, Viral Marketing, Brand Development, Facebook, Advertising, Social Media, Marketing, Marketing Management, Market Research, Competitive Analysis, B2B, Market Planning, Direct Mail, Lead Generation, Account Management, CRM, Sales
Education
Landmark Education 2013 — 2013
Graduate, Personal and Professional Development
Computer Training Source 2007 — 2007
Certification, Adobe CS3 Suite
Indiana University-Purdue University at Indianapolis 2001 — 2005
Bachelor's, Marketing, International Studies, Distribution Management, Spanish
Universidad de Salamanca 2003 — 2003
Bachelor of Science, International Business
Tribune Media November 2014 - Present
Sallie Mae October 2013 - October 2014
Indiana University Vice President for Capital Planning and Facilities May 2013 - September 2013
Indiana University School of Journalism October 2012 - May 2013
Indiana University School of Journalism Visual Communications Lab August 2012 - May 2013
Indiana University Student Television August 2012 - May 2013
Indiana University Chapter of the National Association of Black Journalists April 2012 - May 2013
American Student Radio January 2012 - May 2013
National Association of Black Journalists 2011 - 2013
WTHR-TV May 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Social Media, Public Speaking, Editing, Teamwork, Windows, English, Broadcast Journalism, Storytelling, Social Networking, Final Cut Pro, Broadcast, Journalism
Education
Indiana University Bloomington 2009 — 2013
Bachelor of Arts (B.A.), Broadcast Journalism, Alumna
Arsenal Technical High School 2005 — 2009
Academic Honors Diploma
Cushman & Wakefield (Formerly DTZ) April 2013 - Present
Cassidy Turley May 2011 - March 2013
Sallie Mae June 2010 - May 2011
Skills
Leases, Lease Administration, Property Management, Tenant, Corporate Real Estate, Lease Negotiations, Landlords, Yardi, Real Estate Economics, Real Estate, Real Estate Development, Commercial Real Estate, Real Estate Transactions, Contract Negotiation, Location Intelligence, Budgets
Education
Indiana University Bloomington 2005 — 2009
Bachelor of Science (B.S.), Finance Real Estate
HP Enterprise Security Services July 2012 - Present
Creative Solutions Consulting, Inc. 2010 - 2013
TCC Software Solutions May 2011 - July 2012
DFAS October 2010 - April 2011
IBM Global Business Services July 2010 - September 2010
APlus Info Services May 2009 - August 2010
Rural America OnShore Sourcing 2009 - 2010
Regenstrief Institute, Inc November 2008 - April 2009
Haverstick Consulting February 2008 - September 2008
Sallie Mae May 2007 - January 2008
Skills
Web Development, Java, J2EE Application..., Full SDLC, Requirements Analysis, User Interface Design, Websphere, Eclipse, Software Documentation, Peer Reviews, Project Estimation, Integration, Project Delivery, Production Support, Version Control, Databases, SQL, PL/SQL, Program Management, SDLC, Oracle, XML, JavaScript, SharePoint, Web Applications
Education
Indiana University-Purdue University at Indianapolis 1997 — 1999
Bachelor of Computer Technology
Indy Custom Stone September 2013 - Present
Crate & Barrel January 2012 - September 2013
Sallie Mae October 2010 - February 2012
Towne Park January 2008 - June 2010
Skills
Space planning, Sales, Customer Service, SketchUp, Furniture, PowerPoint, Photoshop, Microsoft Excel, Customer Satisfaction, Revit, Hand Drafting, Sales Operations, 3D Studio Max, Textiles, Store Management, Event Management, Interior Design, Rendering, Visual Merchandising, AutoCAD, Sketching, Floor Plans, Furnishings, CAD, Microsoft Word, Budgets, Concept Development, AutoCAD Architecture, Flooring, Merchandising, Residential Design, Cold Calling, Retail, Adobe Creative Suite, Management, Space Planning, Sales Management, Contract Negotiation, Renovation, Residential Homes, Marketing, Construction
Education
Indiana University-Purdue University at Indianapolis 2004 — 2009
A.S., Associates of Science in Interior Design Technology
Alpha Kappa Psi August 2012 - Present
Sallie Mae 2010 - 2012
Sallie Mae 1990 - 2010
Skills
MS Word, MS Excel, MS Outlook, MS Access, Business Objects, Centre Vu, Service Desk, MS Front Page, PaperPort, HardMetrics, PeopleSoft, DocumentDirect, PowerPoint, Raiser's Edge, Access, Analysis, Time Management, Training, Microsoft Excel, Microsoft Word, Outlook
Education
Indiana University Bloomington 1974 — 1975
General Studies
Gannett August 2012 - Present
Sallie Mae July 2004 - August 2012
Skills
Testing, Regression Testing, Project Management, iPhone, Agile Testing, Customer Service, System Testing, Quality Assurance, Microsoft Office, SDLC, iPad, Analytics, Manual Testing, Test Case Generation, Fiddler, Test Planning, Project Coordination, Visio, Curl, Bacon, Atlassian JIRA, Software Testing Life..., Automated Software..., iPhone Application..., Cucumber, Ruby, iPad Application Testing, Employee Training, SoapUI, DFP, Business Objects, Access Database, Communication Skills
Education
Indiana University Bloomington 1997 — 2001
Bachelor of Science (BS), Sports Marketing and Management
Hamilton southeastern
JPMorgan Chase- Student Loans August 2012 - Present
JPMorgan Chase - Student Loans August 2004 - August 2012
Sallie Mae October 1990 - August 2004
Skills
Strategic Planning, Risk Management, Team Leadership, Process Improvement, Management, Salesforce.com, CRM, Staff Development, Sales Management, Marketing, Coaching, Budgets, Leadership, Sales Operations, Business Development
Education
Indiana University Bloomington 1986 — 1990
B.A., Economics
Indiana Wesleyan University 1993 — 1995
M.S., Management
KPMG November 2009 - Present
Model N March 2006 - November 2009
RCG Information Technology March 2005 - March 2006
Deloitte Consulting May 1996 - March 2005
Sallie Mae June 1994 - May 1996
Electronic Data Systems May 1988 - June 1994
WTIU-TV (PBS) August 1985 - May 1988
Education
Indiana University 1984 — 1988
BA, Telecommunications / Computer Science
Mundelein High School 1980 — 1984
Wyndham Worldwide / RCI July 2009 - Present
AT&T - Contractor w/Enabling Solutions April 2007 - June 2009
ATD CIC 2006 - 2009
Eli Lilly, contractor w/ XLC Services July 2003 - April 2007
Sallie Mae November 2002 - July 2003
Eli Lilly, Contractor w/Kelly Services May 2001 - October 2002
Skills
Instructional Design, E-Learning, Training, Blended Learning, Adult Education, ADDIE, Leadership, Multimedia, Program Management, Instructor-led Training, Needs Analysis, Captivate, Learning Management, Learning Management..., Distance Learning, Technical Writing, Dreamweaver, Vendor Management, Web 2.0, Project Management, Knowledge Management, Workshop Facilitation
Education
Indiana University Bloomington 2004 — 2008
M.Ed., Instructional Systems Technology
Indiana University Bloomington 1981 — 1985
BS, Fashion/Apparel Merchandising
Kokomo (Haworth) High School 1977 — 1981
High School Degree
Sallie Mae January 2014 - Present
Sallie Mae April 2011 - January 2014
Crowe Horwath LLP 2007 - 2011
Skills
IT Audit, Sarbanes-Oxley Act, SAS70, Sarbanes-Oxley, Internal Audit, CISA, Enterprise Risk..., SSAE 16, Compliance Audit, SOX 404, Internal Controls, COSO, Auditing, Risk Assessment, Information Security, Management
Education
Indiana University-Purdue University at Indianapolis 2006 — 2006
Master of Professional Accountancy, Accounting
Indiana University Bloomington 2001 — 2004
Bachelor of Science (B.S.), Accounting and Computer Information Systems
Salesforce ExactTarget Marketing Cloud November 2014 - Present
Stericycle November 2010 - November 2014
University of Dreams August 2009 - May 2010
Smiths Shoe Center June 2008 - May 2010
LeSportsac May 2009 - August 2009
Sallie Mae August 2007 - December 2007
Skills
Account Management, Customer Service, Microsoft Office, Microsoft Excel, Marketing, PowerPoint, Microsoft Word, Access, Email Marketing, Leadership, Sales
Education
Indiana University Bloomington 2007 — 2010
BS, Informatics
Western Kentucky University
WMATA July 2012 - Present
Schneider Electric May 2012 - August 2012
SIEMENS BUILDING TECHNOLOGIES, INC January 2006 - June 2012
YBM Education April 2005 - April 2006
CGI September 2003 - April 2005
Instructional Television UMD September 2002 - September 2003
Hamburger Hamlet 2001 - 2002
Sallie Mae June 1999 - August 1999
SAIC June 1998 - August 1998
Skills
Chinese, Powershell, SQL, Integration, Security, Engineering, HVAC Controls, Computer Security, Programming, Systems Engineering, Energy Management, Cyber Security, Procurement, Project Management, Troubleshooting, Training, Technical Support, Microsoft Office, Leadership
Education
University of Maryland University College 2010 — 2011
Masters, Cyber Security
University of Maryland College Park 2001 — 2004
B.S., Mechanical Engineering
Indiana University Bloomington 2000 — 2001
Whitman 1997 — 2000
ChinesePod
Salesforce February 2015 - Present
ExactTarget May 2014 - January 2015
ExactTarget September 2012 - May 2014
Sallie Mae August 2009 - August 2012
American Environmental May 2007 - December 2008
Indiana Downs April 2005 - December 2008
Skills
Strategic Planning, PowerPoint, Microsoft Office, Microsoft Word, Account Management, Loan Servicing, Default, Loans, Sales Management, Data Analysis, Risk Management, Mortgage Servicing, Finance, Accounting, Invoicing, Credit Analysis, Skip Tracing, Negotiation, Salesforce.com, CRM, Sales
Education
Indiana University-Purdue University at Indianapolis
Bachelor's degree, Political Science and Government
First Advantage April 2014 - Present
ITT Technical Institute October 2012 - April 2014
Century Personnel February 2012 - October 2012
SallieMae June 2010 - February 2012
USA Safety Supply Corporation December 2009 - May 2010
Safety Management Services, Inc November 2007 - September 2009
The Glove Lady September 2005 - December 2007
Sallie Mae 1988 - September 2005
Skills
Training, Project Management, Quality Control, Contract Negotiation, Team Leadership, Employee Training, Financial Services, Sales Presentations, Brand Loyalty, Account Maintenance, Manufacturing, Customer Satisfaction, Recruiting, Process Improvement, Sales, Team Building, Risk Management, Strategic Planning, Account Management, Start-ups, Customer Service, Leadership, Consulting
Education
Indiana University Bloomington 1985 — 1988
Hamilton Southeastern H.S.
Sogeti Group April 2014 - Present
Fusion Alliance March 2012 - April 2014
Performance Assessment Network, a TALX Company December 2009 - March 2012
Sallie Mae May 2006 - December 2009
Wyndham Worldwide / RCI January 2003 - May 2006
Wyndham Worldwide / RCI April 1998 - January 2003
Skills
Test Planning, Quality Center, Test Management, Software Quality..., SDLC, System Testing, Regression Testing, Software Documentation, Performance Testing, Test Cases, Software Development, Business Analysis, Process Improvement, Integration, Software Project..., User Acceptance Testing, Business Requirements, Consulting, Exploratory Testing, Requirements Gathering, Microsoft SQL Server, Staff Management, Recruiting, Agile Testing, Integration Testing, QTP, HP Quality Center, TFS, LoadRunner, Waterfall, Release Management, Trac, Bugzilla, Performance Management, STLC, VersionOne, MS Team Foundation..., AccVerify/AccRepair, Rational Functional..., Testing Solutions..., Sales Delivery, Mobile Application..., Agile Methodologies, Requirements Analysis
Education
Indiana University Bloomington
B.S., Chemistry
Trilithic January 2013 - Present
USA Funds October 2009 - August 2012
USA Funds April 2005 - October 2009
Sallie Mae June 2000 - April 2005
USA Group January 1997 - June 2000
USA Group January 1994 - January 1997
USA Funds November 1990 - January 1994
USA Funds March 1989 - November 1990
Skills
Student Financial Aid, Public Speaking, Leadership, Business Development, Product Support, Account Management, Strategic..., Client Services, Team..., Customer Relations..., Operating Expense..., Presentations, Contract Management, Proposals (RFPs), First Aid Certified, CPR Certified, Conferences, Expenses, RFP, CRM, Management, Strategic Planning, Staff Development, Marketing, Proposal Writing, First Responder, Higher Education, Cpr Certified, Admissions, Enrollment Management, Leadership Development, Project Management, Team Management, Business Strategy, Competitive Analysis, Sales Management, Training, Email Marketing, Marketing Strategy, Budgets, Cross-functional Team..., Sales, Coaching, Loans, Customer Service, Team Building, Financial Services, Sales Operations, Salesforce.com, Selling
Education
Indiana University-Purdue University at Indianapolis 1984 — 1989
Bachelors, Business
Walt Disney Parks and Resorts Online May 2014 - Present
Walt Disney Parks and Resorts Online 2006 - May 2014
COMSYS 2005 - 2006
Sallie Mae May 1998 - October 2003
CREW Technical Services January 1994 - May 1998
Continental Office Environments 1993 - 1994
Kimball International October 1991 - May 1993
Skills
Quality Assurance, Agile Methodologies, Software Quality..., JIRA, Testing, Test Planning, Agile Project Management, User Acceptance Testing, Requirements Analysis, E-commerce, Web Applications, Software Project..., Web Services, Test Automation
Education
Indiana University-Purdue University at Indianapolis 1989 — 2001
Associates, CPT
Indiana University Bloomington 1987 — 1991
BS, Public Affairs
Derr & Isbell Construction LLC March 2012 - Present
Sallie Mae February 1999 - October 2009
Powerway, Inc 1997 - 1999
WellPoint 1992 - 1997
Skills
Strategic Planning, Account Management, Sales Management, New Business Development, Strategic Partnerships, Sales, Leadership Development, Leadership, Business Development, CRM, Customer Retention, Human Resources, Management, Recruiting, Selling, Strategy, Training
Education
Indiana University Bloomington 1986 — 1990
B.S., School of Public and Environ Affairs
NAVIENT July 2013 - Present
Department of Veterans Affairs February 2012 - June 2013
Sallie Mae June 2010 - February 2012
Skills
Accounting, Microsoft Excel, Risk Management, Microsoft Office, Analysis, Outlook, Microsoft Word, Finance, Auditing, Accounts Receivable, Accounts Payable, Account Reconciliation, General Ledger, QuickBooks, Internal Controls, Internal Audit, Sarbanes-Oxley Act, GAAP, SSAE 16, SOC 1, Information Technology, Information Security, Network Security, Forecasting
Education
Indiana University—Purdue University Fort Wayne 2006 — 2010
BS, Accounting
Lamson and Condon, Inc April 2008 - Present
Schott Design September 2004 - March 2008
Continental Office Environments 1998 - 2004
Sallie Mae 1996 - 1998
Officeworks LLC 1993 - 1994
Skills
Flooring, Revit, Construction, Space-planning, Interior Architecture, Furniture, Architecture, SketchUp, Finish Selections, Design Research, Floor Plans, Submittals, Rendering, Residential Design, Sketching, Renovation, Commercial Design
Education
Indiana University Bloomington 1987 — 1992
B.S., Interior Design
Exacq - Video Security Products April 2013 - Present
Sallie Mae July 2010 - April 2013
Skills
IP Cameras, Physical Security, CCTV, Team Building, Sales Operations, Customer Service, Access Control, Customer Satisfaction, Leadership, Account Management, Alarm Systems, Time Management, Sales, Security, Surveillance
Education
Indiana University Bloomington 2005 — 2009
Bachelor of Science (BS), Kinesiology and Exercise Science
Department of Revenue at State of Indiana June 2013 - Present
Apparatus June 2011 - June 2013
Dittoe PR 2010 - 2011
Core BTS March 2009 - June 2010
Core BTS September 2007 - September 2008
Sallie Mae May 2003 - August 2007
St. Jude Medical, CRMD October 2000 - May 2003
St Jude Medical 2000 - 2003
EDS 1998 - 2003
Skills
Management, Vendor Management, SharePoint, CRM, Program Management, Strategic Planning, PMO, Contract Negotiation, Training, Enterprise Software, Strategy, Business Development, SDLC, Salesforce.com, Account Management, Business Intelligence, Project Management, New Business Development, Information Technology, Data Center, IT Strategy, SaaS, Integration, Cloud Computing, Enterprise Architecture
Education
Indiana University-Purdue University at Indianapolis 1993 — 1996
Anne Arundel Workforce Development Corporation April 2015 - Present
Community Preservation and Development Corporation September 2006 - August 2012
Montgomery County Governm September 2004 - August 2006
Fairfax Area Christian Emergency and Transitional Servic August 2000 - September 2002
Sallie Mae February 1999 - May 2000
Skills
Program Development, Nonprofits, Event Planning, Community Outreach, Volunteer Management, Training, Event Management, Social Media, Management, Writing
Education
Wesley Theological Seminary
Master of Divinity (MDiv)
Indiana University of Pennsylvania
Master of Arts (MA), Community Counseling
Penn State University
Bachelor of Science (B.S.), Elementary Education
Howl at the Moon August 2012 - Present
Sallie Mae October 2008 - March 2011
United States Marine Corps October 2004 - November 2010
Memories Bar and Grill February 2008 - July 2008
Skills
Risk Management, Troubleshooting, Leadership, Security, Information Assurance
Education
Home-schooled through High School until 2004
Indiana University-Purdue University at Indianapolis
Information Technology
USA Funds June 2011 - Present
USA Funds December 2010 - May 2011
Sallie Mae March 2003 - June 2010
Sallie Mae June 1989 - March 2003
USA Group/USA Funds March 1986 - June 1989
Skills
Strategic Planning, Team Building, Sales, Marketing Strategy, New Business Development, Account Management, Leadership, Sales Management, CRM, Management, Training, Leadership Development, Customer Service, Coaching, Project Management, Management Consulting, Change Management, Program Management, Business Development, Contract Negotiation, Process Improvement, Team Leadership, Budgets, Public Speaking, Marketing, Event Planning, Salesforce.com, Staff Development, Sales Process, Negotiation, Time Management, Customer Retention, Team Management, Recruiting
Education
M3 Learning 2014 — 2015
ProActive Selling and ProActive Sales Management Training
The Oz Principle Leadership Program 2011 — 2012
Leadership Program
Baker Communications, Inc. 2011 — 2011
Consultative Selling Skills
Tucker School of Real Estate 2010 — 2010
Certificate of Completion
University of Virginia Darden School of Business 2001 — 2001
Leadership Program
Indiana University Bloomington 1999 — 1999
Strategic Leadership Program
Indiana University Bloomington
Bachelors, Business Marketing
Lushin & Associates
Selling with a System
BidPal, Inc October 2012 - Present
Sallie Mae October 2006 - October 2012
DFAS October 2004 - July 2006
Skills
Leadership, Fundraising, Sales, Event Management, Nonprofits, Finance, Direct Sales, Salesforce.com, Customer Service, Event Planning, Marketing, Account Management, Social Media, Customer Retention, Mobile Devices, Microsoft Office, Social Media Marketing, Strategic Planning, Public Speaking
Education
Indiana University-Purdue University at Indianapolis 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Flexco Products and Affiliates,Inc. August 2014 - Present
Elite Staffing Inc March 2014 - August 2014
Elwood Staffing July 2010 - March 2014
Sallie Mae April 1988 - July 2007
Skills
Staffing Services, Temporary Staffing, Temporary Placement, Applicant Tracking..., Contract Recruitment, Recruiting, Human Resources, Employee Relations, Cold Calling, Talent Acquisition, Payroll Services, Manage Client..., Benefits Administration, Onboarding, Interviews, Internet Recruiting, College Recruiting, Technical Recruiting, Hiring, Sourcing, New Hire Orientations, Management, Screening Resumes, Customer Service, Job Fairs, Payroll, Training
Education
Indiana University-Purdue University at Indianapolis
Medtech April 2015 - Present
Lincoln Educational Services March 2014 - April 2015
Neal Automotive February 2012 - March 2014
MedTech College September 2010 - August 2011
MedTech College July 2008 - November 2010
Sallie Mae April 2002 - May 2008
Skills
Student Financial Aid, Customer Service, Higher Education, Staff Development, Public Speaking, Team Building, Leadership Development, Microsoft Office, Coaching, Leadership, Strategic Planning, Microsoft Excel, Accounting, Time Management, Training, Call Centers, Management, Employee Training, Interviews, Resume Writing, Customer Retention, Process Improvement, Recruiting, PowerPoint
Education
Indiana University Bloomington 1992 — 1996
Bachelor of Science (B.S.), Public Affairs - Environmental Science & Management
Central Noble High School 1988 — 1992
Sallie Mae 1991 - Present
M & I Bank 1989 - 1991
Skills
SDLC, SQL, Visio, COBOL, SharePoint, Requirements Gathering, Requirements Analysis, Business Analysis
Education
Indiana University-Purdue University at Indianapolis 1987 — 1989
Lawrence Central High School 1983 — 1987
Humana January 2015 - Present
Humana November 2011 - Present
Citi December 2006 - April 2012
Richmond American Homes 2003 - 2006
Sallie Mae 1999 - 2003
Simon Property Group 1989 - 1995
Skills
SPHR, Project Planning, Project Management, Acquisition Integration, Employee Relations, Employment Law, Conflict Resolution, Diversity Strategy, Succession Planning, Workforce Planning, Human Resources, New Hire Orientations, HRIS, Leadership, Training, Team Building, Employee Training, Change Management, Employee Benefits, Management, Policy, FMLA
Education
Indiana University
B.S., Business - Personnel Management & Industrial Relations
Indiana University School of Law - Indianapolis
J.D.
North Central
Anthem, Inc. April 2012 - Present
Blue Cross Blue Shield of Minnesota October 2011 - April 2012
Anthem September 2008 - October 2011
Sallie Mae March 2003 - September 2008
Skills
Outsourcing, Process Improvement, Cultural Transformation, Claims, Call Center, Strategic Planning, Mentoring, Customer Experience, Fortune 500, Customer Satisfaction, Direct Marketing
Education
Indiana University Bloomington 1985 — 1992
BA, Criminal Justice
Sallie Mae May 2007 - Present
Indecon April 1999 - April 2007
Gibraltar Design November 1996 - April 1999
Everett I. Brown Architects & Engineers May 1981 - November 1996
Skills
.NET, SQL Server, XML, Web Applications, VB.NET, ASP.NET, C#, Web Services, Application Development, JavaScript, Visual Basic, SDLC, HTML, Visual Studio, SOA, Student Loans, jQuery, Fortran, ANSI C, Software Development, T-SQL, SQL, AJAX, XSLT, Microsoft SQL Server, TFS, ASP.NET MVC
Education
Indiana University-Purdue University at Indianapolis 1979 — 1985
BS, Computer Science
John Wiley and Sons June 2012 - Present
John Wiley and Sons October 2010 - May 2012
Pitney Bowes Management Services August 2009 - November 2011
TEKsystems November 2008 - April 2009
Sallie Mae October 2004 - February 2008
Cenveo January 1999 - January 2003
At-A-Glance Marketing January 1998 - January 1998
Skills
Publishing, InDesign, Illustrator, Blogging, CMS, HTML, CSS, Ebooks, Adobe Acrobat, Adobe Creative Suite, Creative Writing, Call Centers, Technical Support, Content Management, Books, Graphics, Dreamweaver, Photoshop, Windows 7, Microsoft Office, Troubleshooting, Social Media, WordPress, Mac, Content Development, QuarkXPress, Publications, Proofreading, Web Content, Written Communication, Event Photography, Creative Problem Solving, Oral Communication, Humorist, PHP, Copywriting, Mac OS, LAMP, MySQL, Databases, Online Marketing, Google Analytics, Facebook Marketing, Ticketing, Avaya Communication..., Remedy Ticketing System, RightNow, Online Publishing, Email Marketing, OS X
Education
Indiana University Bloomington 1992 — 1999
BA, English
columbus north high school
National Association of Professional Employer Organizations October 2011 - Present
Accenture 2010 - 2011
Society for Human Resource Management 2010 - 2010
Occupational Safety and Health Administration 2008 - 2009
U.S. Department of Labor 2007 - 2008
Goal Financial 2005 - 2006
Sallie Mae 2004 - 2005
American Electronics Association 2001 - 2004
American Electronics Association 1998 - 2001
Associated General Contractors of America 1995 - 1998
Skills
Legislative Relations, Policy, Government, Strategic Communications, Public Policy, Public Affairs, Grassroots Organizing, Legislation, Policy Analysis, Politics, Media Relations, Strategic Planning, Federal Government, Political Campaigns, Campaigns, Public Relations, Fundraising, Political Consulting, Political Science, Government Contracting, Crisis Communications, Coalitions, Legislative Research, State Government, Public Speaking, Economic Development, Crisis Management, Political Communication, Government Procurement, Grassroots, PAC, Speech Writing, Internal Communications, Analysis, Legislative Affairs, Governmental Affairs, Message Development
Education
Indiana University Bloomington
Bachelor of Science
Core BTS March 2012 - Present
Sallie Mae March 2010 - July 2011
Sallie Mae October 2006 - March 2010
Sallie Mae August 2004 - October 2006
Sallie Mae July 1996 - August 2004
Skills
Call Centers, Leadership, Training, SharePoint, Business Analysis, Process Improvement, Call Center, Vendor Management, Salesforce.com, Account Management, Customer Service, SDLC, Visio, New Business Development, Credit
Education
Indiana University-Purdue University at Indianapolis 1996 — 2003
Bachelor, Finance
TWG Development, LLC March 2015 - Present
Hayes-Gibson International October 2014 - March 2015
Buckingham Companies March 2014 - October 2014
Ascension July 2013 - March 2014
Sallie Mae November 2012 - July 2013
Skills
Management, Customer Service, Sales, Real Estate, Property Management, Negotiation, Customer Satisfaction, Leases, Real Estate Development, Outlook, Yardi, OneSite, Microsoft Office, Vendor Relationship..., Cross Media Marketing, Communication, Social Listening, Problem Solving, Affordable Housing, Section 8, Lease-ups, Multi-site Team..., Social Media Marketing, Invoice Processing, Construction Management, Event Planning, Retail, Teamwork, Troubleshooting
Education
Indiana University-Purdue University at Indianapolis
Meeting and Event Planning
TMS Health - Roche Contractor January 2013 - August 2014
Sallie Mae June 2010 - January 2013
Badges Without Borders 501(c)(3) December 2009 - April 2010
Skills
Nonprofits, Bilingual-English/Spanis..., Customer Service, Training, Risk Management, Team Leadership, Sales, Spanish
Education
Indiana University Robert H. McKinney School of Law 2014 — 2018
Indiana University-Purdue University at Indianapolis 2004 — 2009
Bachelor of Arts (B.A.), Philosophy, 3.441
Sallie Mae July 2015 - Present
Vision Solutions July 2006 - June 2015
HanCom Technologies 2000 - 2005
Skills
.NET, Visual Studio, Software Development, Agile Methodologies, Software Design, Design Patterns, Object Oriented Design, C#, High Availability, IIS, Software Engineering, Microsoft SQL Server, XML, Multithreading, Testing, Linux, VB.NET, Architectures, Scrum, JavaScript, HTML5, CSS, jQuery, AngularJS, Bootstrap, Underscore.js, Entity Framework
Education
Indiana University-Purdue University at Indianapolis 2013 — 2015
Master's Degree, Computer Science
University of the Punjab, Lahore 1998 — 2000
Master's Degree, Computer Science
Sallie Mae August 2015 - Present
The PNC Financial Services Group August 2014 - August 2015
The PNC Financial Services Group June 2013 - August 2014
Bloomberg Institute September 2011 - May 2013
The PNC Financial Services Group June 2012 - August 2012
First National Bank of Pennsylvania May 2011 - January 2012
Skills
Finance, Financial Analysis, Data Analysis, Microsoft Excel, SQL, VBA, Leadership, Financial Modeling, Budgets, Hyperion Reports, Essbase, Java, Econometric Views, R Project for..., Microsoft Office, Critical Thinking, Microsoft Word, Bloomberg Essentials..., IBM SPSS Statistics, Public Speaking, Research, Banking, Customer Service, PowerPoint, Marketing
Education
Indiana University of Pennsylvania 2009 — 2013
Bachelor of Science (B.S.), Finance, 3.86
FULLBEAUTY Brands July 2013 - Present
Sallie Mae August 2011 - May 2012
Telamon June 2011 - August 2011
Solis Women's Health October 2009 - June 2011
Kohl's Department Stores July 2009 - January 2010
Urology of Indiana LLC July 2007 - July 2008
Skills
Microsoft Office, Training, Customer Service, Call Centers, Fax, Sales, Social Media, PowerPoint, Time Management, Microsoft Excel
Education
Indiana University-Purdue University at Indianapolis 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership, Junior
Indiana University-Purdue University at Indianapolis 2014 — 2016
Organizational Leadership and Supervision
Dell April 2013 - Present
Self Employed 2001 - Present
Ascension Health Information Services January 2009 - January 2012
Sallie Mae November 1992 - January 2009
USA Group January 1997 - January 2001
USA Group January 1992 - January 1997
Skills
Software Documentation, Project Management, Strategy, Program Management, Disaster Recovery, Data Center, Management, Business Continuity, Training, Incident Management, Vendor Management, Risk Management, IT Management, SharePoint, SDLC, Therapeutic Massage, Business Continuity..., Project Planning, Testing, Information Technology, Process Improvement, Crisis Management, Emergency Management
Education
Indiana University Bloomington 1978 — 1982
B.S., Secondary Education, Sports Medicine
ZEE Medical, Inc. June 2010 - Present
Bloom Project, Inc. January 2014 - August 2015
ZEE Medical, Inc. August 2009 - June 2010
ZEE Medical, Inc. October 2007 - August 2009
Sallie Mae November 2006 - October 2007
Dress Barn March 2003 - November 2006
Skills
Customer Service, Management, Nonprofits, Team Building, Coordination, Non-profit Volunteering, Logistics, Office Administration, Volunteer Training, Microsoft Excel, Telephone Skills, Accounts Receivable, PowerPoint, Microsoft Office, Invoicing, Coaching, CPR/First Aid/AED..., Call Centers, National Account Billing
Education
Indiana Wesleyan University 2012 — 2015
Bachelor of Science (BS), Business Administration
Indiana University-Purdue University at Indianapolis 2003 — 2005
North Central High School 1999 — 2003
Kaplan University February 2010 - Present
Sallie Mae May 1993 - August 2008
Skills
Training, Strategy, Student Financial Aid, Higher Education, Loan Servicing, Marketing, Analysis, Call Center, Leadership, Admissions, Enrollment Management, Staff Development, Leadership Development, Team Building, Customer Service, Management, Strategic Planning, Campus, Retaining Customers, Student Recruiting, Coaching
Education
University of Indianapolis - School of Business 2000 — 2002
MBA, Business Administration
Indiana University Bloomington 1982 — 1986
BA, Business Administration/Forensic Studies
Navient August 2014 - Present
Sallie Mae July 2013 - August 2014
NORTH CENTRAL HIGH SCHOOL October 2011 - February 2014
Altec March 2013 - June 2013
Altec August 2012 - March 2013
ORTHOPEDICS INDIANAPOLIS June 2008 - October 2011
Cincinnati Tennis LLC April 2011 - September 2011
Emmis Communications May 2011 - August 2011
Skills
Microsoft Office, Office Equipment, Event Planning, Customer Service, Sales, Event Management, Social Media, Time Management, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Marketing Communications, Team Leadership, Inventory Management, Outlook, Sports, Data Entry, Fundraising, Sports Management, Non-profits, Coaching, Teamwork, Customer Retention, Training
Education
Indiana University-Purdue University at Indianapolis 2006 — 2011
sport management, SPORTS MANAGEMENT/BUSINESS
Kelly School of Business 2006 — 2011
CERTIFICATE, Business Administration
lawrence central 1999 — 2003
Sports Management, General Studies
Navient May 2014 - Present
Sallie Mae December 2013 - May 2014
Olive Garden June 2013 - February 2014
Indiana Department of Transportation May 2013 - August 2013
Max and T's Bar and Grill May 2010 - August 2012
Skills
Financial Accounting, PowerPoint, Microsoft Excel, Microsoft Word, Team Building, Group Presentations
Education
Indiana University-Purdue University at Indianapolis 2013 — 2016
Bachelor's Degree, Economics
Purdue University 2011 — 2013
Katz, Sapper & Miller October 2014 - Present
Katz, Sapper & Miller January 2014 - April 2014
Sallie Mae September 2012 - July 2013
Brenntag Mid South, Inc March 2012 - August 2012
United States Soccer Federation June 2011 - December 2011
North Central High School Athletic Department May 2010 - June 2010
Strom Thurmond Wellness and Fitness Center January 2008 - May 2008
Finish Line January 2007 - June 2007
Skills
Microsoft Office: Word,..., Sports, Customer Service, Facebook, Social Media, Sports Marketing, Microsoft Word, Event Planning, Social Networking, Event Management, Outlook, Sales, Sponsorship, Marketing, PowerPoint, Time Management
Education
Indiana University-Purdue University at Indianapolis 2013 — 2014
Masters of Science in Accounting, Accounting
Indiana University Bloomington 2008 — 2011
Bachelor of Science, Sport Marketing and Management, Business
IES London Study Abroad 2010 — 2010
University of South Carolina 2007 — 2008
Bacholor of Science, Sport and Entertainment Management
North Central High School 2003 — 2007
Angie's List August 2014 - Present
Allegient, LLC November 2012 - July 2014
Harrison College March 2011 - October 2012
Harrison College August 2009 - January 2012
Indiana Business College January 2008 - August 2008
Sallie Mae October 2003 - December 2007
Skills
Sharepoint Workflow..., Sharepoint Site..., Procedure Development, Customer Service, Process Improvement, SharePoint, Microsoft Office, Business Analysis, Mentoring, E-learning, InfoPath, Visio, Sharepoint No-Code..., Forward Thinking, Collaborative Problem..., Leadership, Adult Education, Career Counseling, Data Analysis, Systems Analysis, Business Process, PowerPoint, Instructional Design, Leadership Development, Staff Development, Analysis, SharePoint Designer, Resume Writing, Project Management, Software Documentation, Training, Team Management, Distance Learning, Career Development, Coaching, Technical Writing, Employee Training, SDLC, Recruiting, Requirements Gathering, Higher Education, Interviews, Team Leadership, Vendor Management, Consulting, Business Process..., Information Technology
Education
Indiana University Bloomington 1993 — 1997
Bachelor of Arts, Psychology
American Funds December 2013 - Present
Amerigroup August 2013 - Present
Briljent August 2008 - June 2013
Sallie Mae November 1996 - January 2008
Skills
SharePoint
Education
Indiana University-Purdue University at Indianapolis
MS, Mathematics
Olivet Nazarene University
BA, Mathematics
Cegment, Inc. February 2010 - Present
Sallie Mae February 2008 - February 2010
Sallie Mae February 2007 - February 2008
Sallie Mae October 2006 - February 2007
Sallie Mae April 2005 - October 2006
Marsh Supermarkets 1998 - 2004
Skills
Customer Service, Microsoft Office, Leadership, Microsoft Excel, Team Building, Employee Relations, Leadership Development, PowerPoint, Troubleshooting, Coaching, Process Improvement, Payroll, Management
Education
Indiana University-Purdue University at Indianapolis 2000 — 2005
Bachelor's degree
Centra Credit Union March 2011 - Present
Ivy Tech Community College 2009 - 2011
Sallie Mae 2009 - 2010
Education
Indiana University-Purdue University at Indianapolis 2011 — 2013
BSW, School of Social Work
Eskenazi Health September 2015 - Present
Franciscan Alliance Information Services March 2015 - April 2015
Digonex Inc. July 2012 - February 2015
Federal Home Loan Bank of Indianapolis June 2011 - August 2011
Home December 2010 - April 2011
Sallie Mae June 2009 - October 2010
Eli Lilly September 2008 - June 2009
Thomson Consumer Electronics March 2004 - July 2008
AT&T Public Markets, Inmate Calling Systems December 2002 - November 2003
AT&T Network Services & Management November 1994 - December 2002
Skills
Linux, System Administration, Unix, Operating Systems, Computer Hardware, Solaris, HP-UX, Software Installation, Troubleshooting, Servers, Security, Hardware, Networking, Testing, Integration
Education
Indiana University-Purdue University at Indianapolis 1981 — 2005
Computer Technology/Computer Systems Technology
USA Funds October 2010 - Present
USA Funds October 2007 - September 2010
USA Funds October 2005 - September 2007
USA Funds April 2001 - September 2005
Sallie Mae 2000 - 2001
USA Group 1998 - 2000
USA Group 1996 - 1998
Skills
CRM, Change Management, Higher Education
Education
Indiana University-Purdue University at Indianapolis 1992 — 1996
MBA, Technology management emphasis
Indiana University-Purdue University at Indianapolis 1989 — 1992
General undergraduate studies
Jerusalem University College 1986 — 1987
General Graduate Studies
Summit Christian College 1982 — 1986
BA, Pastoral Ministries
Valparaiso University 1981 — 1982
General Studies
Starry Night Consulting, LLC January 2012 - Present
Veterans Advance Planning Group 2007 - December 2011
Sallie Mae June 1984 - March 2011
Eli Lilly and Company 2001 - 2003
Skills
Graphic Design, ACT! CRM, Data Analysis, PowerPoint, Excel, Photoshop, InDesign, Illustrator, Microsoft Excel, Management, SEO, User Interface Design, Business Analysis, Customer Service, Small Business, Leadership, Sales, New Business Development, Analysis, Strategic Planning, Marketing Strategy, Marketing
Education
Indiana University-Purdue University at Indianapolis
Associates, Liberal Arts
Northwest High School 1973 — 1977
Diploma
Modernfold, Inc May 2014 - Present
Hill-Rom August 2006 - April 2014
Ernst & Young 2002 - 2005
Sallie Mae 1998 - 2001
Skills
Accounting, Budgets, Cost Accounting, Credit, Cross-functional Team..., Finance, Financial Accounting, Financial Analysis, Financial Reporting, Forecasting, General Ledger, Financial Modeling, JD Edwards, Management, Process Improvement, Medical Devices, Variance Analysis, Strategic Planning
Education
Indiana University-Purdue University at Indianapolis 1998 — 2002
Bachelor of Science, Finance, Accounting
Navient 2014 - Present
SallieMae 2010 - 2013
Sallie Mae 2006 - 2010
Sallie Mae 2003 - 2006
Sallie Mae 2001 - 2003
Sallie Mae 2001 - 2001
Sallie Mae 1999 - 2001
Sallie Mae 1998 - 1999
Sallie Mae 1996 - 1998
Sallie Mae 1994 - 1996
Skills
ITIL, Clarity, SDLC, Process Improvement, Visio, SharePoint, Agile Methodologies, Requirements Gathering, Business Analysis, Integration, Access, Disaster Recovery, IT Management, Leadership, Management, PMP, Microsoft SQL Server, SQL, Project Management, Team Leadership, Software Development, Vendor Management
Education
Indiana University Bloomington 1988 — 1993
Bachelor of Arts, English and Speech Communication
Arlington High School 1986 — 1988
General Studies
John Marshall High School 1984 — 1986
General Studies
Salesforce September 2012 - Present
Simon Property Group January 2011 - September 2012
Logical Semantics May 2008 - December 2010
College Mentors for Kids, Inc. August 2009 - May 2010
Indiana University Athletics August 2009 - December 2009
ChaCha May 2008 - August 2009
FORUM Credit Union May 2007 - August 2007
Sallie Mae May 2005 - August 2005
Skills
Digital Marketing, Marketing Strategy, Social Media, CRM, Marketing, Direct Marketing, Leadership
Education
Indiana University Bloomington 2006 — 2010
Kinesiology, Sports Marketing and Management, Business Marketing
Dow AgroSciences February 2011 - June 2015
WellPoint March 2008 - December 2010
ISM Education Loans September 2006 - February 2008
Sallie Mae January 1994 - September 2004
Skills
Data Analysis, Databases, Database Administration, Process Improvement, Project Management, Visio, Software Documentation, Microsoft Excel, Business Analysis, Access, SharePoint, Management, Team Leadership, Microsoft Office, Strategic Planning, Leadership, Analysis, Team Building, Vendor Management, Customer Service
Education
Indiana Wesleyan University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Indiana Wesleyan University 1999 — 2001
BS, Informations Systems
Indiana University Bloomington 1989 — 1992
Computer Science
Dollar General November 2010 - Present
Dollar General Corp. August 2006 - December 2010
Federal Finance Center 2000 - 2006
Sallie Mae 2000 - 2000
USAGroup 1996 - 2000
Software Synergy 1985 - 1994
Skills
PL/SQL, Unix, SQL, Microsoft Office, Systems Analysis, Problem Solving, Access, SharePoint, System Administration, Software Documentation, Business Analysis, Oracle, Databases, Inventory Management, Database Design, Crystal Reports, SDLC
Education
Indiana University Bloomington 1974 — 1979
BA, Mathematics / Minor in Computer Science
University of Indianapolis July 2014 - Present
Marion Superior Court, Office of Court Administrator January 2013 - July 2014
City of Indianapolis Office of Corporation Counsel January 2010 - January 2013
City of Indianapolis Office of Corporation Counsel July 2008 - January 2010
Sallie Mae June 2005 - July 2008
Indiana Utility Regulatory Commission April 2004 - June 2005
Indiana Utility Regulatory Commission January 2003 - April 2004
Marion County Prosecutor's Office December 1999 - December 2002
Skills
Civil Litigation, Community Outreach, Criminal Law, Financial Analysis, Government, Legal Research, Legal Writing, Legislative Relations, Litigation, Management, Mediation, Nonprofits, Policy, Policy Analysis, Program Management, Public Policy, Public Speaking, Westlaw, Administrative Law, Courts, Employment Law, Legislation, Politics, Appeals, Hearings, Trials
Education
Indiana University School of Law—Indianapolis 1995 — 1999
JD
William Jewell College 1991 — 1995
BA, History, German
Navient May 2007 - Present
Sallie Mae October 2001 - May 2007
Lucent Technologies and Avaya, Inc. November 1998 - October 2001
Resort Condominiums International December 1993 - October 1998
Skills
SaaS, Vendor Management, Management, Call Centers, Workforce Management, BPO, Process Improvement, Customer Experience, Call Center, Financial Services, Salesforce.com, CRM, Outsourcing, Customer Retention, Analytics, Business Process...
Education
Indiana University Bloomington 1987 — 1991
BA, Journalism and Political Science
Navient June 2009 - Present
Sallie Mae April 2008 - May 2010
Sallie Mae August 2000 - 2008
USA Group 1994 - August 2000
Skills
Call Center, Process Improvement, Visio, Vendor Management, Business Analysis, Call Centers, Disaster Recovery, SharePoint, Software Documentation, Requirements Gathering, SDLC, Integration, Enterprise Architecture, Business Process..., Requirements Analysis, Business Intelligence
Education
University of Phoenix 1999 — 2001
Information Systems
Indiana University-Purdue University at Indianapolis 1991 — 1993
Information Systems
Key Benefit Administrators, Inc. March 2014 - Present
Anchor Point Technology Resources January 2014 - Present
TEKsystems September 2013 - December 2013
CNO Financial Group March 2008 - June 2013
DISYS September 2007 - March 2008
Sallie Mae January 1998 - July 2004
Skills
Requirements Analysis, Systems Analysis, SDLC, Requirements Gathering, Business Analysis, Visio, Business Requirements, SharePoint, Enterprise Architecture, Process Improvement, System Administration, Cross-functional Team..., Solution Implementation, Collaboration, Integration, Program Management, IT Service Management, Quality Center, Solution Architecture, Vendor Management, Software Documentation, IT Strategy, Business Process..., IT Management, Software Project..., Disaster Recovery, Business Process, Visual Arts, Adobe Creative Suite, Industrial Design, Graphic Design, Testing, Microsoft SQL Server, ITIL, Business Intelligence, Data Warehousing, Agile Project Management
Education
Herron School of Art and Design 2000 — 2000
Graphic Design
Indiana University-Purdue University at Indianapolis 1993 — 1998
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
E-gineering, LLC February 2015 - Present
Agisent Technologies, INC May 2010 - February 2015
ExactTarget January 2010 - May 2010
Blackboard May 2009 - December 2009
ANGEL Learning July 2008 - May 2009
Theoris October 2007 - July 2008
Sallie Mae October 2007 - July 2008
WTH Technology, Inc. October 2004 - October 2007
Baldwins & Lyons, Inc. September 2002 - October 2004
Skills
C#, WCF, ASP.NET, T-SQL, .NET, Microsoft SQL Server, Visual Studio, XML, AJAX, ASP, Software Development, SQL, VB.NET, JavaScript, Web Services, ASP.NET MVC, Agile Methodologies, SOA, jQuery, Ruby on Rails, Java, Android Development, Software Engineering, IIS, Integration
Education
Indiana University-Purdue University at Indianapolis 2000 — 2005
Bachelor of Science, Computer Information Science, 3.48 overall GPA (3.82 in major)
Apparatus June 2010 - Present
Sallie Mae February 2001 - June 2010
Skills
System Administration, Powershell, PowerCLI, VMware, Scripting, Automation, PHP, Windows Server, vSphere, Virtualization, Citrix Metaframe, Citrix, Perl, VMware ESX, Servers, IIS, Active Directory
Education
Indiana University Bloomington 1998 — 2000
Bachelor of Arts (B.A.), Computer Science
Indiana University Bloomington 1992 — 1997
Bachelor of Science (B.S.), Chemistry
College Success Foundation June 2015 - Present
Partners4Growth & Natus Energy June 2008 - June 2015
Clean-Shot Archery Inc. December 2010 - February 2012
Sallie Mae June 2004 - April 2008
Student Loan Finance Association 2000 - 2004
Student Loan Finance Corporation 1996 - 2000
NELA 1996 - 1997
Wall Data 1994 - 1996
Digital Equipment BCFI AB 1985 - 1994
Skills
Corporate Finance, Financial Analysis, Financial Planning, Strategic Financial..., Financial Reporting, Financial Management, Manufacturing Management, Manufacturing Operations, Strategic Leadership, Operations Management, Service Operations, Mergers, Budgets, Managerial Finance, Strategic Planning, Business Strategy, Sales Management, Start-ups, Financial Modeling, Cross-functional Team..., Strategy, Business Development, Financial Services, Mergers & Acquisitions, Risk Management, Leadership, Negotiation, Business Planning, Executive Management, Management, Manufacturing..., Coaching, Sales
Education
University of Washington 1989 — 1989
Executive Management Program
Indiana University of Pennsylvania 1975 — 1979
BS, Finance, Ecomonics
JPMorgan Chase & Co. March 2015 - Present
Chase April 2014 - March 2015
JPMorgan Chase & Co. May 2009 - April 2014
Chris Swatts for State Representative January 2008 - November 2008
Sallie Mae 2002 - 2008
Goode & Associates, Inc. 2000 - 2002
Greater Indianapolis Chamber of Commerce 1999 - 2000
Indiana Auditor of State 1997 - 1999
Ken Paust for State Representative August 1998 - November 1998
Duane Sparks for State Representative July 1996 - November 1996
Skills
Public Policy, Strategic Planning, Policy, Government, Business Development, Process Improvement, Project Management, Business Analysis, Risk Management, Quality Assurance, Political Campaigns, Political Consulting, Loan Origination, Management Consulting, Loan Servicing, Change Management, Business Strategy, Banking, Business Process..., Lobbying, Legislative Issues, Environmental Consulting, Public Outreach, Non-profits, Political Management, Political Science, Quality Control, Document Management, Loan Compliance, Press Releases, Politics, Strategic Communications, Public Speaking, Nonprofits, Fundraising
Education
Indiana University Bloomington 1991 — 1995
Bachelor of Arts (B.A.), Political Science and Government
Griffith Senior High School 1989 — 1991
High School Diploma, College Prep
Sallie Mae March 2009 - Present
Klipsch November 2006 - October 2008
Information Advantage Consulting September 1998 - November 2006
Thomson Consumer Electronics 1998 - 2001
Conseco March 1997 - March 1998
Eli Lilly 1990 - 1997
Caterpillar 1986 - 1989
Education
Indiana University Bloomington 1982 — 1986
Navient May 2014 - Present
Sallie Mae October 2006 - April 2014
NAPM-Indianapolis June 2009 - May 2011
Magna Global 2005 - 2006
Intier (Magna Closures) 2003 - 2005
Ernst & Young October 1993 - June 2002
Cap Gemini Ernst & Young 2000 - 2002
Andersen Windows 1999 - 2000
GE Aircraft Engines June 1991 - September 1993
Education
Indiana University Bloomington
MBA, Finance
Rose-Hulman Institute of Technology
Experian Decision Analytics January 2006 - Present
OneBridge, Inc. 2005 - 2006
Sallie Mae 2003 - 2005
Cybertek/Alltel/Fidelity June 1997 - April 2003
Master Software July 1993 - June 1997
Skills
Quality Center, Quality Assurance, Testing, Problem Solving, Software Quality..., Requirements Analysis, User Acceptance Testing, Test Planning, Databases, Software Project..., Requirements Gathering, Visio, Agile Project Management
Education
Grand Rapids Baptist College
Indiana University-Purdue University at Indianapolis
Bachelor of Arts (B.A.)
Sallie Mae October 2000 - Present
USAGroup August 1999 - October 2000
Ennis Business Forms 1995 - 1999
Tested Advertising Techniquices August 1985 - July 1995
Skills
Visio, SharePoint, Requirements Gathering, SQL, SDLC, Microsoft SQL Server, Business Analysis
Education
Indiana University-Purdue University at Indianapolis 2003 — 2004
.NET Cert, IT
Jefferson Community College 1983 — 1985
Heartland Church August 2013 - Present
Heartland Church October 2012 - Present
Knight Family Endeavors April 2011 - October 2012
Sallie Mae January 1982 - April 2011
Liberty Mutual 2001 - 2004
USA Group 1982 - 2000
Skills
Leadership, Management, System Administration, Analysis, Strategy, Project Planning, Information Technology, Contract Negotiation, Business Continuity..., Disaster Recovery
Education
Indiana Wesleyan University 1989 — 1991
BS, Business Administration
Indiana University-Purdue University at Indianapolis 1978 — 1985
AS, Computer Technology
Navient May 2014 - Present
Sallie Mae September 2006 - Present
Sallie Mae August 2004 - September 2006
Marion County Probation June 2002 - July 2004
Education
Indiana University Bloomington 1998 — 2002
US Xpress Enterprises Inc March 2015 - Present
HP Enterprise Services December 2010 - March 2015
Ice Miller July 2009 - January 2011
Sallie Mae May 2007 - July 2009
Mitchell Hurst Jacobs & Dick 2002 - 2007
Skills
Disaster Recovery, VMware, SDLC, ITIL, Integration, SharePoint, Visio, Servers, Windows Server, Active Directory, SQL, Enterprise Architecture, Microsoft SQL Server, XP, Virtualization, VMware ESX, Troubleshooting, IT Service Management, IIS, Databases
Education
Indiana University-Purdue University at Indianapolis 2002 — 2007
Computer and Electrical Engineering Technology
7-Eleven June 2012 - June 2014
TG February 2003 - August 2010
Affiliated Computer Services (AFSA Data Corporation) 2000 - 2003
Sallie Mae 1998 - 2000
Skills
Loans, Customer Relations, Sales Management, Salesforce.com, B2B, B2C, Outstanding Customer..., Interviewing, Coaching, Change, Consultative Selling, New Business Development, Budgeting, Team Building, Strategic Planning, Selling, Budgets, Customer Service, Interviews, Student Financial Aid, Higher Education, Sales, Admissions, Marketing, Business Development, Management, Entrepreneurship, Marketing Strategy, Leadership Development, Team Management, Leadership, Event Planning, Staff Development, Public Speaking, Training, Student Affairs, Customer Retention, Organizational..., Adult Education, Account Management, Fundraising, Process Improvement, Research, Enrollment Management, Data Analysis, Team Leadership, Student Loans, Nonprofits, Strategy, Conflict Resolution
Education
Indiana University Bloomington
BA, Forensic Studies
University of South Carolina-Columbia
MEd, Higher Education Administration
Containment Technologies Group, Inc. April 2005 - Present
AEGON Americas March 2003 - April 2005
Indiana Farm Bureau Insurance August 2001 - March 2003
CSC September 1998 - August 2001
Sallie Mae March 1998 - August 1998
IBM February 1997 - February 1998
Safeco Insurance June 1994 - February 1997
Skills
Sales Management, Medical Devices, Sales Operations, New Business Development, Pharmaceutical Industry, Pharmaceutical Sales, Account Management, Sales, Key Account Management, Marketing Strategy, Business Development, Product Development, Product Launch, Biotechnology, Sales Process, Strategic Planning, Direct Sales, Business Strategy, Cross-functional Team...
Education
Indiana University Bloomington 2000 — 2003
Master of Business Administration (M.B.A.), Finance, General
Purdue University 1989 — 1993
Bachelor of Science (BS), Mathematics
WellPoint April 2013 - Present
ITT Technical Institute August 2010 - April 2013
Indiana University Instructional Design Grad 2005 - 2011
Sallie Mae November 2009 - August 2010
WellPoint March 2008 - September 2009
Robert Half Finance & Accounting 2007 - 2008
HSBC 2002 - 2007
Skills
Business Process..., Process Improvement, Risk Management, Financial Analysis, Project Management, Training, Software Documentation, Strategy, Analysis, Data Analysis, Performance Management, Leadership
Education
Indiana University Bloomington 2007 — 2011
Masters, Instructional Design Technology;
Indiana Wesleyan University 1998 — 2002
Bachelor of Science, Business Administration
Sallie Mae December 2009 - Present
Education
Indiana University-Purdue University at Indianapolis 2005 — 2009
Carrier Corporation May 2014 - Present
ExactTarget September 2012 - September 2013
Briljent September 2009 - August 2012
Fusion Alliance January 2009 - September 2009
Interactive Intelligence February 2008 - December 2008
Sallie Mae September 2004 - January 2008
Herff Jones August 1998 - September 2004
Herff Jones August 1994 - August 1998
Skills
Technical Writing, Software Documentation, Instructional Design, E-Learning, ADDIE, Articulate Storyline, Captivate, Blended Learning, Instructor-led Training, Training, Project Management, Team Building, Technical Training, Consulting, Microsoft Office, Writing, Email Marketing, Employee Training
Education
Indiana University Bloomington 1982 — 1986
Bachelor of Science, Management / Finance
Noblesville High School 1979 — 1982
High School Diploma, Business, Math, and Science
Sallie Mae February 2010 - Present
Conseco April 1999 - December 2008
Avantec June 1996 - April 1999
Boehringer Mannheim February 1995 - May 1996
Skills
Informatica, Linux, Oracle, Windows Server, Mainframe, Shell Scripting, Database Design, Unix, Databases, ETL
Education
Indiana University-Northwest 1989 — 1993
B.A., Biology with a Chemistry Minor
Sallie Mae June 2014 - Present
Adecco Group July 2013 - April 2014
Adecco Group April 2013 - July 2013
Intact Integrated Services Inc. February 2011 - April 2013
Telamon October 2009 - February 2011
United States Marine Corps October 2001 - February 2005
Skills
Visio, Troubleshooting, LAN-WAN, Networking, Mac OS X Server, Cisco Technologies, Windows, Management, Data Center, Project Management, VoIP, Telecommunications, Leadership, Service Delivery, ITIL, Network Security, WAN, Training, Call Centers, Help Desk Support, Managed Services, VPN, Vendor Management, Security, Software Documentation, VMware, Technical Support, Information Technology, Active Directory, Professional Services, System Deployment, Disaster Recovery, Windows Server, Switches, Cloud Computing, Virtualization, Network Administration, Unified Communications, SharePoint, IT Operations, Servers, Recruiting, Windows 7, Routers, Hardware, System Administration, Firewalls, Windows XP, Wireless Networking, TCP/IP
Education
Indiana University-Purdue University at Indianapolis 2007 — 2009
Bachelor of Arts (B.A.), American History (United States)
Indiana University Bloomington 1998 — 2001
History
Navient April 2014 - August 2015
Sallie Mae December 2013 - April 2014
Sallie Mae July 2012 - November 2013
SallieMae September 2010 - July 2012
SallieMae February 2006 - September 2010
Skills
SDLC, GLBA, Information Security, Vendor Management, Disaster Recovery, Risk Assessment, User Acceptance Testing, IT Audit, Strategic Planning, PCI DSS, Governance, Information Security..., IT Strategy, Business Continuity, Project Management, Process Improvement
Education
Indiana University-Purdue University at Indianapolis 1988 — 1990
Bachelor of Science (B.S.), Computer Programming Technology
Purdue University 1985 — 1987
Associate of Applied Science, Computer Programming Technology
Navient May 2014 - Present
Sallie Mae April 2010 - May 2014
Sallie Mae October 2006 - April 2010
Sallie Mae May 2006 - October 2006
Sallie Mae March 2003 - May 2006
Skills
Project Management, Operations Management, Business Analysis, Leadership, Business Process..., Management, SDLC, Strategy, Business Process, Analysis, Software Documentation, Team Leadership, SharePoint, Process Improvement, Team Building, Visio, Customer Service, Requirements Analysis, Requirements Gathering
Education
Indiana University Bloomington 1984 — 1988
B.S., Retail Management, Apparel Merchandising, Home Economics
Purdue School of Engineering and Technology at Indianapolis August 2010 - Present
Enigma Analytic Solutions 2009 - 2010
JPM CHASE March 2007 - June 2009
JPMorgan CHASE 2007 - 2009
Sallie Mae January 2002 - March 2007
Sallie Mae (formerly USA Group) August 1997 - December 2001
Purdue University at Indianapolis August 1993 - May 2000
Skills
Process Improvement, Training, Cross-functional Team..., Strategic Planning, Business Analysis, Management, Customer Service, CRM, Salesforce.com, Public Speaking, Marketing, Analysis
Education
Indiana University Bloomington 1978 — 1985
Masters, Journalism
Indiana University Bloomington
Bachelor, Journalism
Simon Property Group May 2006 - Present
Anthem April 2002 - February 2006
Sallie Mae June 1997 - May 2001
American Trans Air May 1991 - June 1997
Skills
Payroll, ADP Payroll, Human Resources, HRIS, Benefits Administration, PeopleSoft, Employee Benefits, Training, Employee Relations, Management, Deferred Compensation, Outlook, Customer Service, Microsoft Excel, Onboarding, Applicant Tracking..., Microsoft Word, Microsoft Office, Data Entry, Bank Reconciliation, 401k, Performance Reviews, Workers Compensation, Leave of Absence, Supervisory Experience, Expatriate Management
Education
Indiana University-Purdue University at Indianapolis
Indiana institute of technology
Navient May 2014 - Present
Sallie Mae August 2000 - May 2014
USA Group May 1993 - August 2000
GTE June 1988 - May 1993
RR Donnelley May 1985 - June 1988
Skills
Application Development, Business Analysis, Software Project..., Project Planning, Quality Assurance, Change Management, CICS, Visio, Disaster Recovery, Process Improvement, Process Engineering, Vendor Management, DB2, PMP, MS Project, Program Management, SOX, Resource Management, Strategic Planning, Customer Relations, Vendor Relations, Risk Management, Compliance, Integration, IT Strategy, Testing, IT Management, Team Building, Problem Solving, Team Leadership, SQL, Budget Management, Excel, Mentoring, Software Development, IT Service Management, Team Management, PMBOK, Budgets, Customer Service, Systems Analysis, Requirements Analysis
Education
Indiana University Bloomington 1980 — 1985
BS, Computer Science, Business, Math
Indiana University Bloomington 1980 — 1985
BS Computer Science, Computer Science
Kite Realty Group April 2014 - Present
Duke Realty Corporation May 2007 - March 2014
Sallie Mae 2004 - 2007
Skills
Contract Negotiation, Negotiation, Contract Management, Process Scheduler, Retail, Salesforce.com, Sales Process, Tenant Representation, Sales, Marketing, Disposition, Leases, Real Estate, Budgets, Property Management
Education
Indiana University-Purdue University at Indianapolis 1998 — 2004
Bachelor of General Studies, Math and Science
Ascension Health Information Services October 2006 - Present
Sallie Mae April 2003 - July 2006
Indy Lighting 1996 - 2000
Education
Indiana University Bloomington 1981 — 1985
music, education, telecommunications
Penfield High School 1977 — 1981
Regents Diploma, regents courses
BMW Constructors 2012 - Present
Duke Realty Corporation July 2006 - December 2011
Sallie Mae 2002 - 2006
Lowe Gray Steele and Darko 1997 - 2002
Dutton Overman 1986 - 1995
Skills
Real Estate, Leases, Litigation, Construction Law, Mergers, Contract Negotiation
Education
Indiana University Bloomington
BSPA, Criminal Justice
Sallie Mae October 1993 - Present
Skills
SDLC, Requirements Gathering, Clarity, Requirements Analysis, Agile Methodologies, Systems Analysis, Business Requirements
Education
Indiana University Bloomington 1986 — 1991
Sallie Mae December 2012 - January 2013
Roche Diagnostics 2007 - 2010
Group RCI 1986 - 2006
Skills
Project Planning, Project Management, Telecommunications, PMO, Project Delivery, Software Development, Budgets, Forecasting, Project Portfolio..., Vendor Management, SDLC, Business Analysis, Process Improvement, PMP, Software Project..., Change Management, Program Management, Requirements Analysis, Critical Chain Project...
Education
Indiana University Bloomington
Bachelor of Arts (B.A.), Sociology
Group One Communications October 2009 - Present
Sandor Development Company May 2008 - August 2008
Sallie Mae May 2006 - August 2006
Education
Indiana University Bloomington 2005 — 2009
Bachelor of Arts in Journalism, Advertising, Marketing
Street Leaves Design January 2009 - Present
Eli Lilly and Company - BC Forward January 2010 - January 2011
Pelco - Technisource January 2008 - January 2009
Thomson Multimedia - Manpower Professional Services November 2004 - December 2007
Roche Diagnostics - Pinnacle Solutions Inc. June 2003 - November 2004
Charles Schwab - Volt Services Group April 2003 - May 2003
Eli Lilly and Company - Volt Services Group January 2003 - March 2003
Sallie Mae September 2001 - December 2002
NSI Software January 2001 - August 2001
Monster.com October 1999 - December 2000
Skills
Active Directory, Help Desk Support, Software Documentation, Computer Hardware, BMC Remedy, Troubleshooting, SDLC, Windows 7, Windows Server, Laptops, Technical Support
Education
Indiana University-Purdue University at Indianapolis 1996 — 2001
Bachelors, General Studies
PwC December 2005 - Present
Sallie Mae 2004 - 2005
MCI 2002 - 2004
Skills
Tax, Auditing, Mergers & Acquisitions, Tax Accounting, Tax Advisory, Process Improvement, State Tax, Corporate Tax, Telecommunications, Income Tax, Tax Law, Due Diligence, Tax Research, SEC filings, Accounting, Sarbanes-Oxley Act, Internal Controls, Big 4, Financial Reporting, US Tax, Tax Preparation, FIN 48, Acquisition Integration, FAS109, Public Companies
Education
Indiana University Robert H. McKinney School of Law 2000 — 2003
JD, Law
Indiana University Bloomington 1994 — 1998
BS, History
Aimia Inc July 2012 - Present
Aimia Inc July 2011 - July 2012
Carlson Marketing March 2011 - July 2011
Carlson Marketing September 2008 - March 2011
Sallie Mae December 2007 - September 2008
Skills
Analytics, Customer Insight, Data Mining, Database Marketing, Market Research, Marketing, SAS, Segmentation, CRM, Data Analysis
Education
Indiana University-Purdue University at Indianapolis
MS, Applied Statistics
University of Minnesota-Duluth
BS, Education
Remy International March 2011 - Present
Motion Technology Consulting January 2011 - March 2011
Sallie Mae April 1991 - October 2010
INDIANA GAS COMPANY April 1989 - April 1991
STATE OF INDIANA April 1984 - April 1989
Skills
SDLC, Business Analysis, Business Process, SharePoint, Databases, Visio, XML, Microsoft SQL Server, Project Management, Data Modeling, MS Project, COBOL, Analysis, Requirements Analysis
Education
Indiana University-Purdue University at Indianapolis 1980 — 1984
BS, Information Technology
IUPUI
Agewell 2005 - 2011
Hilltop Press 2002 - 2004
Sallie Mae 1991 - 2002
Education
Indiana Wesleyan University 1991 — 1993
MSM, Business Management
Indiana University-Purdue University at Indianapolis 1987 — 1991
BS, Business Management
Premiere Credit of North America March 2011 - Present
Sallie Mae October 2009 - March 2011
Sallie Mae February 2003 - October 2009
SallieMae January 1999 - February 2003
Skills
Process Improvement, Risk Management, Business Process..., Analysis, Change Management, Access, Leadership, Software Documentation, SDLC, Business Process, Budgets, User Acceptance Testing, Visio, Business Analysis, Management
Education
Indiana University-Purdue University at Indianapolis 2003 — 2003
E-Commerce
Purdue University 1983 — 1987
Computer and Electrical Engineering
Sallie Mae 2008 - 2011
Sallie Mae 2005 - 2008
Sallie Mae 2004 - 2005
Sallie Mae 2000 - 2004
Sallie Mae 1999 - 2000
BTG, Inc 1997 - 1999
BTG, Inc 1996 - 1997
Acacia Financial Group LLC 1995 - 1996
NADA 1991 - 1995
NADA 1990 - 1991
Skills
401k, Benefits Administration, Onboarding, HRIS, Performance Management, Employee Benefits, Deferred Compensation, PeopleSoft, Vendor Management, New Hire Orientations, Training, Human Resources, Interviews
Education
Indiana University Bloomington 1985 — 1989
Bachelor of Arts, History
Sallie Mae November 2012 - March 2013
IU Bloomington Food Services September 2009 - May 2012
The Sanders Group June 2011 - August 2011
Skills
Final Cut Pro, Microsoft Office, German, Video Production, Video Editing
Education
Indiana University Bloomington 2008 — 2012
Bachelor of Arts (B.A.), Telecommunication
Expert Global Solutions November 2011 - October 2015
Sallie Mae August 2005 - April 2010
Citi August 2001 - April 2005
Convergys August 1999 - August 2001
First National Bank of Marin November 1994 - August 1998
Skills
Call Center Development, Coaching, New Hire Training, Customer Service, Call Center, Workforce Management, Outsourcing, Performance Management, BPO, Organizational..., Employee Relations, Finance, Strategic Planning, Microsoft Excel, Vendor Management, Staff Development, Process Improvement, File Management, Recruiting, Microsoft Office, Call Centers, Team Building, Management, Human Resources, Time Management
Education
Indiana University-Purdue University at Indianapolis 1987 — 1989
English Language and Literature, General
Indiana University Bloomington 1984 — 1987
English
Sallie Mae January 2014 - Present
Sallie Mae January 2008 - Present
Sallie Mae January 2001 - January 2008
USA Group May 2000 - January 2001
ADESA September 1999 - May 2000
KPMG LLP April 1999 - September 1999
GTE via Ajilon Consulting August 1998 - October 1998
MCI Telecommunications December 1994 - April 1998
Skills
Business Analysis, Software Project..., Compliance Management, Web Applications, Full SDLC, Production Support, Visio, SOX, Microsoft Office, Requirements Gathering, Reporting & Analysis, Training Delivery, Procedure Development, Project Planning, Software Documentation, Project Documentation, Use Case Definition and...
Education
Indiana University-Purdue University at Indianapolis 1988 — 1992
Bachelor's degree
JP Morgan Chase June 2003 - April 2015
Freelance Graphic Design / Art Direction Services December 2000 - May 2003
Sallie Mae June 1998 - January 2001
Indiana University June 1995 - June 1998
Skills
E-mail Development, Adobe Creative Suite, HTML emails, Adobe Acrobat, Microsoft Office, Marketing Communications, Product Marketing, Brand Management, Corporate Branding, Coda, Brochure Production, PowerPoint, Direct Mail, Art Direction, Forms, Mac OS X, Mac Systems, Print, QuarkXPress, InDesign, Automotive, Retail Banking, Student Financial Aid, Illustrator, Concept Design
Education
Rutgers University 2012 — 2012
Certificate
Indiana University-Purdue University at Indianapolis
Bachelor's degree
Sallie Mae June 2009 - Present
Core BTS June 2008 - June 2009
AAA Allied Group July 2007 - June 2008
Skills
VMware, Windows Server, Powershell, Cisco UCS, Disaster Recovery, Microsoft Cluster, Active Directory, Networking, Automation, System Monitoring, HP Proliant, Troubleshooting, SAN, Firewalls
Education
Indiana University-Purdue University at Indianapolis
Ivy Tech Community College
Indiana University Architect's Office January 2015 - Present
IUPUI January 2015 - Present
IUPUI May 2008 - August 2014
Harrison College August 2007 - May 2008
Salem International University December 2006 - August 2007
Sallie Mae March 2003 - December 2006
Education
Indiana University-Purdue University at Indianapolis
Interior Design Technology
Boardwalk Pipeline Partners, LP December 2013 - Present
Sallie Mae October 2013 - December 2013
Mood Media February 2013 - October 2013
Cisco Systems November 2012 - February 2013
Nabors Industries September 2011 - October 2012
Skills
Microsoft Excel, Financial Reporting, Key Account Management, Business Strategy, Project Management, Team Leadership, Business Analysis, Oracle E-Business Suite, Management, Oracle Applications, Business Process, Business Process..., Leadership, Business Intelligence, Requirements Analysis, Financials, Business Development, Vendor Management, SAP, ERP, Oracle Discoverer, Oracle HR, Oracle Financial, Oracle, Oracle Financials
Education
Indiana University of Pennsylvania
Master of Business Administration (MBA), Finance and Financial Management Services
Sree Vidhyanikethan Engg College
Engineer's Degree
Sallie Mae September 2014 - Present
First Advantage June 2013 - September 2014
Sallie Mae June 2010 - May 2013
Sallie Mae September 2003 - June 2010
NELA (NORTHWEST EDUCATION LOAN ASSISTANCE) June 2001 - November 2001
USA Group February 1997 - October 2000
USA Group May 1993 - February 1997
USA Group May 1990 - May 1993
Skills
Financial Services, Customer Service, Process Improvement, Loans, Microsoft Excel, Outlook, Business Analysis, Risk Management, Customer Satisfaction, Microsoft Office, Relationship Management, Vendor Management, Financial Analysis, Microsoft Word, Credit, Call Centers, Banking, Leadership
Education
Indiana University Kokomo 1985 — 1990
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Tipton High School 1981 — 1985
Indiana Farmers Mutual Insurance Company April 2014 - Present
Sallie Mae 1989 - 2013
Skills
Business Analysis, Project Coordination, Support Systems, Loans, Loan Origination, Loan Servicing, Project Management, Risk Management, Management
Education
Indiana University-Purdue University at Indianapolis 1994 — 1997
Biology
Westfield High School 1986 — 1990
GEICO September 2013 - Present
Sallie Mae June 2012 - April 2013
Indiana Black Expo, Inc. 2013 - 2013
Skills
Program Management, Customer Service, Strategic Planning, Microsoft Office, Microsoft Excel, Leadership, Project Management, Public Speaking, PowerPoint, Microsoft Word, Process Improvement, Management, Training, Team Building, Coaching, Business Analysis, Nonprofits, Change Management
Education
Indiana University-Purdue University at Indianapolis 2007 — 2013
Bachelor of Arts (B.A.), Philanthropic Studies
Sallie Mae December 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Customer Service, Access
Education
Indiana University-Purdue University at Indianapolis 2006 — 2010
Bachelor of Science (BS), Criminal Justice/Police Science