Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
Sallie Mae List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sallie Mae. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Sallie Mae Salaries. You can even request information on how much does Sallie Mae pay if you want to. Learn about salaries, pros and cons of working for Sallie Mae directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
3,491 Sallie Mae employees in database. Find out everything there's to know about Sallie Mae employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sallie Mae Employees
American Red Cross August 2014 - Present
FL Department of Revenue May 2013 - August 2014
Florida Department of Corrections August 2012 - February 2013
Florida Department of Economic Opportunity February 2012 - August 2012
Sallie Mae March 1996 - November 2010
Skills
Software Project..., Program Management, Relationship Management, Software Development..., Employee Training, Microsoft Office, Contract Management, Federal Grants..., Customer Experience, Legal Compliance, Local Government, State Government, Federal Government, Communication Skills, SDLC, Strategic Planning, Business Analysis, Leadership, Management, Process Improvement
Education
Troy University 2011 — 2012
Master of Public Administration (MPA), Justice Administration, 4.0
Troy University 2004 — 2009
Bachelor of Science (B.S.), Political Science, 3.8
Bank of America January 2015 - Present
Wells Fargo October 2013 - Present
National Vision, Inc. November 2011 - April 2013
AT&T Mobility January 2010 - January 2011
Walmart October 2006 - January 2010
Sallie Mae March 2005 - August 2006
Skills
Customer Service, Call Center, Customer Satisfaction, Data Entry, 10 Key, Software Documentation, Outlook, Microsoft Office, Telephone Skills, Invoicing, Process Improvement, Microsoft Excel, Team Building, Account Management, Windows 7, Team Leadership, Microsoft Word, Sales, Access, Training, Healthcare, HIPAA, Medical Terminology, Time Management, Call Centers, Inventory Management, Purchasing, Process Scheduler, Customer Retention
Education
Ultimate Medical Academy 2011 — 2012
Medical Billing and Coding Diploma, Medical Billing and Coding
Pinecrest High 1996 — 1999
High School Diploma, General Studies
DCTech Group, LLC June 2014 - Present
Accenture September 2001 - December 2013
Accenture September 1998 - September 2001
Accenture 1995 - 1998
Andersen Consulting 1990 - 1994
Sallie Mae April 1984 - March 1989
Skills
Management Consulting, Program Management, IT Strategy, Business Transformation, Strategy, Outsourcing, Business Process, PMO, Business Intelligence, Business Process..., Change Management, Business Analysis, IT Operations Management, Data Center..., IT Infrastructure..., Business Strategy, Leadership, IT Service Management, IT Transformation, Governance, Enterprise Architecture, Project Management, ITIL, Management, SDLC, Vendor Management
Education
University of Maryland College Park 1982 — 1984
Mathematics
United States Military Academy at West Point 1980 — 1982
Bevill State Community College August 2012 - Present
Bevill State Community College October 2010 - August 2012
USA Funds Services December 2004 - May 2010
Sallie Mae December 2004 - May 2010
University of Alabama May 2001 - December 2004
University of Alabama April 2000 - May 2001
University of Alabama January 1994 - April 2000
Skills
Leadership, Higher Education, Public Speaking, Staff Development, Strategic Planning, Leadership Development, Customer Service, Student Financial Aid, Team Building, Admissions, Student Affairs, Enrollment Management, Coaching, Event Planning, PowerPoint, Microsoft Office, Data Analysis, System Administration, Adult Education, Budgets, Campus, Career Counseling, Career Development, Community Outreach, Curriculum Design, Curriculum Development, E-Learning, Fundraising, Grant Writing, Instructional Design, Management, Marketing, Nonprofits, Organizational..., Policy, Program Development, Program Management, Project Management, Public Relations, Recruiting, Research, Resume Writing, Sales, Social Media, Student Development, Teaching, Training, Retaining Customers, Student Recruiting, Workshop Facilitation
Education
University of West Alabama 1997 — 1998
MSCE, Continuning Education - School Counseling
University of Alabama 1989 — 1993
BS, Education
Sallie Mae October 2010 - Present
Bank of America November 2008 - October 2010
Bank of America July 2005 - November 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, SAS, SQL, Outlook, TSS, MSS, OMNI, MBNAIS, CLASS, FDR, CARES
Education
University of Delaware 2006 — 2008
Associate's degree, Psychology
Navient May 2014 - Present
Sallie Mae 1998 - May 2014
Burson-Marsteller 1996 - 1998
PwC 1993 - 1996
US Environmental Protection Agency (EPA) 1990 - 1993
United States Senate Committee on the Budget August 1987 - March 1990
U.S. Office of Management and Budget August 1984 - August 1987
Skills
Higher Education, Federal Budget, Financial Services, Regulatory Affairs, Student Loans, Legislative Relations, Budget Process, Policy, Management, Budgets, Public Policy, Finance, Strategic Planning, Strategy, Loans, Policy Analysis, Public Speaking, Leadership, Program Management
Education
The University of Texas at Austin - The LBJ School of Public Affairs 1982 — 1984
M.Pub.Affairs, Public Affairs
Whitman College 1976 — 1979
Bachelor of Arts (BA), Mathematics
Sallie Mae July 2013 - Present
Bank of America November 2011 - Present
Doral Bank April 2007 - March 2010
Triple SSS May 2005 - August 2006
Skills
Credit, Loans, Mortgage Banking, Risk Management, Portfolio Management, Commercial Banking, Financial Services, Loan Origination, Microsoft Office, Business Analysis, Microsoft Excel, Credit Analysis, Finance, Banking, Insurance, Loan Servicing, Mortgage Lending
Education
Metropolitan University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Universidad del Sagrado Corazón 2007 — 2007
Certification, Peachtree Accounting Program
ModernThink May 2013 - Present
ModernThink October 2011 - May 2013
Student Media Group October 2010 - April 2011
Sallie Mae April 2010 - October 2010
Skills
Microsoft Office, HTML5, CSS3, jQuery, Dreamweaver, Photoshop, JavaScript, Website Management, Data Analysis, Surveys, Political Science, Illustrator, HTML, Facebook, CSS, Social Media Marketing, SEO, Social Media, Public Speaking
Education
Sessions College for Professional Design 2012 — 2014
Advanced Certification, Web Design
University of Delaware 2006 — 2011
Bachelor of Arts (B.A.), Political Science and Government
G&G Manufacturing January 2014 - Present
Duro Bag Manufacturing Company March 2013 - January 2014
Sallie Mae March 2011 - March 2013
PwC March 2008 - March 2010
Skills
Employee Relations, Microsoft Office, Customer Service, Lotus Notes, PeopleSoft, Salesforce Administrator, Concur, System Implementations, Cognos, Process Improvement, Recruiting, Time Management, Office Management, Training, Team Building, Project Management, Budgets, Management, Human Resources, Leadership, Microsoft Excel
Education
University of Cincinnati
Bachelor of Science (BS), Business Management
New Richmond High School
Starbucks Coffee Company September 2010 - Present
Sallie Mae September 2008 - September 2010
Sallie Mae March 2007 - September 2008
The St. Joe Company 2006 - 2007
Deloitte 2004 - 2006
Skills
Accounting, Auditing, Financial Analysis, Leadership, Process Improvement, Analysis, Forecasting, Financial Reporting, Project Planning, Strategic Planning, Team Leadership, Management, Microsoft Excel, Training, Finance, Customer Service
Education
The University of Texas at Austin - Red McCombs School of Business 2003 — 2004
MPA, Accounting
The University of Texas at Austin 1999 — 2003
Bachelor of Business Administration (BBA), Accounting
Killeen High school
Killeen High school
Sallie Mae February 2013 - Present
Prestwick House Publishing June 2008 - February 2013
Ingleside Retirement Homes January 2012 - December 2012
Ingleside Retirement Homes May 2007 - January 2012
Delaware Community Foundation January 2008 - May 2008
Skills
Advertising, Blogging, Copywriting, Corporate Social Media, Direct Marketing, HTML emails, Marketing Communications, Marketing Copy, Microsoft Office, Social Media, Social Media Marketing, Social Networking, Proofreading, Email Marketing, Web Design, Web Analytics, Web Content, Catalog Marketing, Wordpress, Marketing Strategy
Education
Wilmington College 2012 — 2015
Master of Science (MS), Marketing/Marketing Management, General, 3.9
University of Delaware 2004 — 2008
Bachelors Degree, English Business and Technical Writing; Interactive Media
Navient October 2014 - September 2015
Sallie Mae November 2002 - September 2015
Trane 1998 - 2000
Bay County Schools 1991 - 1992
Skills
Leadership, Customer Service, Call Centers, Credit Cards, Credit, Financial Services, Loans, Process Improvement, Loan Servicing, Skip Tracing, Banking, Risk Management, PeopleSoft, Financial Analysis, Visio
Education
AAPC 2014 — 2014
Medical Terminology, 97%
AAPC 2014 — 2014
Anatomy - Structure and Function, 90%
AAPC 2014 — 2014
Physician Coding
Rutherford High School 1972 — 1974
High School Diplooma
Tom P Haney Technical Center
Microsoft Office
Navient (formerly Sallie Mae) June 2014 - Present
Sallie Mae August 2011 - June 2014
Sallie Mae August 2010 - August 2011
Sallie Mae August 2008 - August 2010
Sallie Mae June 2006 - August 2008
Child Care Resources 2005 - 2006
BCN Associates 2003 - 2005
e-Builder 2000 - 2003
J. McLauchlin & Company 1999 - 2000
Flad Architects 1998 - 1999
Skills
Change Management, Customer Service, Human Resources, Recruiting, Onboarding, Performance Management, Training, Visio, Access, Project Management, PMBOK, Program Implementation, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Management Consulting, Business Process Mapping, SaaS, Adult Education, Knowledge Management, SOX Compliancy, Administrative..., Internal Communications, Leadership, Supervisory Experience, WebEx, Technical Recruiting, College Recruiting, I-9 Compliance, W-2, Intranet, Procedure Manuals, Employee Handbooks, OSHA, COBRA, Proposal Writing, Outlook, Kronos, PeopleSoft, Workday, Office Management, Office Administration, RFP, Quality Metric System..., Compliance Testing, Oracle Applications, ICE, Analysis
Education
Troy University 2006 — 2009
Bachelor of Science (B.S.), Business Administration & Management - Honors
Lake City Community College 1997 — 1998
Associate of Science (A.S.), Business Administration & Management - High Honors
Aerotek November 2012 - Present
Aerotek June 2011 - November 2012
Sallie Mae November 2009 - May 2011
Sallie Mae May 2010 - September 2010
Skills
Technical Recruiting, Recruiting, Customer Service, Microsoft Excel, Staffing Services, Microsoft Office, Outlook, Talent Management, Temporary Staffing, Contract Engineering, Applicant Tracking..., Talent Acquisition, PowerPoint, Microsoft Word, Account Management, Cold Calling, Human Resources, Sales, PeopleSoft, Training, Sourcing, Resume Writing, Teamwork, College Recruiting, Internet Recruiting, Accounting, Employee Relations, Access, Interviews, Contract Recruitment, Screening Resumes, Onboarding, Permanent Placement, Benefits Negotiation, Long Distance Running, Word, Excel, Temporary Placement, Management, Leadership, Time Management, LinkedIn Training, Twitter
Education
University of Delaware 2007 — 2011
BS, Finance
Paramus Catholic 2003 — 2007
MicroPact October 2014 - Present
Nelnet, Inc. April 2012 - March 2014
Ellucian February 2011 - February 2012
U.S. Bank September 2007 - February 2011
Sallie Mae February 2001 - September 2007
Sallie Mae July 2004 - September 2006
Bristol Myers-Squibb, Inc February 1999 - February 2001
Skills
Sales, Investments, Salesforce.com, Management, Sales Operations, Customer Service, Lead Generation, Strategic Planning, Sales Process, Leadership, Account Management, Strategy, Higher Education, Sales Presentations, Sales Management, New Business Development, Training, Loans, SaaS, Student Financial Aid, Business Development, Marketing, Budgets, Negotiation, Banking, Coaching, Marketing Strategy, CRM, Team Building, Team Management, Product Development, Team Leadership, Selling, Motivation, Strategic Partnerships
Education
University of Arizona 1981 — 1985
Bachelor of Science, Business Administration
University of Arizona 1981 — 1985
a Bachelor of Science Degree, Business Administration
Spirit Halloween July 2015 - Present
Sharp Shooter Imaging January 2015 - July 2015
Spirit Halloween August 2014 - November 2014
Fed EX Office June 2012 - August 2014
Fed Ex Office May 2012 - July 2012
FedEx Office February 2011 - May 2012
Spirit Halloween August 2010 - November 2010
•§ Event Imaging Solutions Group Qualex Inc., A Kodak Company March 2010 - August 2010
PetSmart 2007 - 2009
Sallie Mae March 1995 - April 2004
Skills
Management, Leadership, Policy, Customer Satisfaction, Training, Payroll, Interviews, Recruiting, Employee Training, Supervising, Schedules, Time Management, Employee Relations, Organizational..., Supply Ordering, Negotiation, Conflict Resolution, Budgets, Strategic Communications, Influence Others, Team Building, Operations Management, Outlook, Coaching, Interviewing, Hiring/firing, Training & Development, Staff Scheduling, Supervising Staff, Inventory Management, Budgeting, Team Motivator, Customer Service, Organizing, Motivation, Communication, Microsoft Office, Microsoft Word, Microsoft Excel, Process Improvement, Microsoft Publisher, Team Leadership, Leadership Development, Talent Management, Non-profit Volunteer, Non-profit Leadership, Project Management, Business Analysis, Project Coordination, Cross-functional Team...
Education
Wayland Baptist University 1993 — 1994
Bachelor's degree, Business Administration and Management, General, 3.45
SmartPath LLC
SmartPath LLC
University of Alaska Anchorage
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Barclaycard June 2014 - Present
Sallie Mae March 2012 - June 2014
Bank of America 1999 - 2012
Skills
Profitability Analysis, Revenue Forecasting, Expense Management, Expense Budgeting, Operations Management, Performance Management, Performance Analysis, Excel, Access, PowerPoint, Word, SAS, Hyperion, Analysis, Analytics, Microsoft Excel, Budgets, Finance, Management
Education
University of Baltimore 1996 — 1998
Master of Business Administration (M.B.A.), International Business
University of Baltimore 1992 — 1994
Bachelor of Science (B.S.), Business/economics
Central Texas College February 2014 - Present
Association of Texas Leaders for Education November 2011 - February 2014
Loanstar Systems/Nelnet March 2004 - December 2011
LoanSTAR Systems, Inc. March 2004 - January 2007
Sallie Mae June 1997 - March 2004
UNIPAC Service Corporation March 1993 - June 1997
UNIPAC Service Corporation January 1989 - March 1993
Skills
Leadership, Policy, Negotiation, Strategic Planning, Relationship Management, Loans, Process Improvement, Financial Services, Team Building, Risk Management, Student Financial Aid, Public Speaking, Management, Organizational..., Human Resources, Business Development, Strategy, Mergers & Acquisitions, Training, Program Management, Enrollment Management, Marketing, Marketing Strategy, Higher Education, Coaching
Education
University of Colorado Denver 1989 — 1993
MBA, Finance
University of Colorado Boulder 1982 — 1986
BS, Real Estate/Finance
Ellis/Samuels Elementary
Enterprise Holdings November 2014 - Present
Joyce Insurance Group December 2013 - November 2014
Positive Results Marketing May 2013 - August 2013
Borton-Lawson June 2012 - August 2012
Sallie Mae May 2010 - August 2010
Pacific Sunwear March 2009 - August 2009
Skills
Event Planning, Deltek, Public Relations, Social Media Marketing, Marketing Communications, Press Releases, Facebook, Photoshop, InDesign, Illustrator, Photography, Blogging, Hootsuite, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, SurveyMonkey, Vision, PowerPoint, Student Loans, Social Media, Marketing
Education
The University of Connecticut 2009 — 2013
Bachelor of Arts (B.A.), Communication, General
Greater Nanticoke Area High School 2005 — 2009
High School Diploma, College/University Preparatory
Sallie Mae August 2012 - Present
Sallie Mae June 2012 - July 2012
Lesley University February 2012 - March 2012
Casual Male Retail Group December 2011 - February 2012
Edelman January 2012 - January 2012
89 Degrees October 2011 - October 2011
ASSA ABLOY June 2011 - September 2011
Robin Zingone May 2011 - September 2011
Ingenuity Design February 2011 - April 2011
Alexander Isley Inc. January 2011 - February 2011
Skills
InDesign, Illustrator, Typography, Photoshop, Dreamweaver, Flash, After Effects, Email, Graphic Design, Illustration, Logo Design, Layout, Brochures, Mac, Art Direction, Web Design, Adobe Acrobat, Photography, Creative Direction, Graphics, Corporate Branding, Corporate Identity, Visual Communication, Social Media
Education
The University of Connecticut 2006 — 2010
BFA, Communication Design
University of Cincinnati January 2015 - Present
University of Cincinnati December 2007 - January 2015
Sallie Mae October 2004 - December 2007
University of Dayton March 2000 - October 2004
TeenWorks 1999 - 2000
Skills
Educational Leadership, Admissions, Student Financial Aid, Marketing Communications, CRM, Higher Education, Event Management, Public Speaking, Public Relations, Enrollment Management, Student Affairs, Research, Customer Service, Student Recruiting, Nonprofits, Human Resources, Training, Leadership
Education
University of Dayton 2002 — 2004
M.Ed., Human Development Services
University of Cincinnati 2010 — 2011
Graduate Certificate, Marketing
University of Dayton 1994 — 1998
B.A., Political Science
JPMorgan Chase March 2014 - Present
JPMorgan Chase August 2011 - March 2014
Sallie Mae January 2010 - August 2011
Sallie Mae August 2009 - January 2010
Sallie Mae January 2008 - August 2009
KYW NEWS RADIO 1060 September 2008 - December 2008
Skills
Financial Services, Training, Call Center, Change Management, Call Centers, Banking, Employee Training, Human Resources, Leadership, Leadership Development, Management, Marketing, Program Management, Strategic Planning, Talent Acquisition, Talent Management, Team Building, Analysis, Recruiting, Process Improvement, Sales, Team Leadership
Education
Wilmington University 2007 — 2009
M.A, Marketing Management
University of Delaware 2002 — 2006
B.A, English; Journalism
American Airlines October 2014 - Present
Pearson North America February 2014 - September 2014
Allen Interactions November 2013 - December 2013
Immersyve, Inc. January 2011 - May 2013
Varec February 2008 - June 2010
SA Technologies January 2007 - March 2008
TerraGo Technologies 2008 - 2008
K12 2000 - November 2002
Sallie Mae July 1996 - July 2000
Skills
Flash, User Interface, ActionScript, Web Applications, XML, Flex, E-Learning, Training, Instructional Technology, Public Speaking, Speech Writing, Speech Coaching, JavaScript
Education
The University of Texas at Arlington 1984 — 1986
Bachelor's degree, Speech Communication and Rhetoric
University of North Texas
Organizational Communication, General
Protiviti June 2012 - Present
Sallie Mae June 2011 - June 2012
Sallie Mae January 2009 - June 2011
Wells Fargo Auto Finance March 2003 - December 2008
Skills
Credit Analysis, Underwriting, Auto Finance, Team Leadership, Credit Risk, Risk Compliance, Internal Audit, Quality Assurance, Banking, Data Analysis, Finance, Fair Lending, UDAAP, Financial Services, Credit Cards, Risk Management, Fairs, Financial Risk, Credit
Education
University of Delaware 1997 — 2001
Bachelor of Arts (BA), History
Salesianum High School 1994 — 1997
Sallie Mae October 2013 - Present
Sallie Mae July 2012 - Present
Sallie Mae July 2010 - August 2012
Sallie Mae December 2009 - July 2010
Sallie Mae April 2009 - December 2009
Bank of America April 2008 - December 2008
Bank of America March 2006 - April 2008
MBNA March 2005 - March 2006
MBNA 2003 - 2005
MBNA 2002 - 2003
Skills
Credit Cards, Loans, Banking, Credit, Relationship Management, Credit Risk, Process Improvement, Call Center, Credit Analysis, Consumer Lending, Vendor Management, Financial Services, Underwriting, Financial Risk, Strategic Planning, Call Centers, Finance, Project Management, PowerPoint, Product Management, Management
Education
University of Delaware 1996 — 1998
Business
The University of Texas at Austin, Office of Sponsored Projects March 2013 - Present
The University of Texas at Austin, Office of Industry Engagement May 2011 - March 2013
Killeen Independent School District October 2009 - January 2011
Atticus Circle May 2009 - August 2009
BookPros/MSB Media Group, LLC. January 2009 - May 2009
The University of Texas at Austin's Cactus Yearbook September 2005 - March 2008
Black Spring Press, Ltd. June 2007 - August 2007
Sallie Mae June 2006 - November 2006
The University of Texas at Austin, Campus Alliance Against Inequality September 2005 - November 2005
Skills
Contracts Administrators, Proofreading, Copy Editing, Writing, InDesign, Adobe Reader X, Basic Business Math, Spanish-speaking, Research Administration, Document Review, Microsoft Office, Reports, Analytical Skills, Critical Thinking, Problem Solving, WordPress, Blogging, Data Entry, Editing
Education
The University of Texas at Austin 2005 — 2008
BA, English, Minor in Mexican American Studies
Freddie Mac July 2010 - Present
Freddie Mac May 1996 - Present
Sallie Mae 1989 - 1996
Skills
Mortgage Lending, Finance, Loans, Mortgage Banking, Credit, Mergers & Acquisitions, Customer Service, Risk Management, Credit Risk, Cross Functional Team...
Education
Trinity University-Washington 1991 — 1996
BA, International Business, French
Sallie Mae March 2012 - Present
Ironwood Pharmaceuticals July 2010 - May 2012
Davis Laser Center Inc January 2007 - June 2010
Skills
Onboarding, Talent Acquisition, Applicant Tracking..., Talent Management, Pharmaceutical Industry, Account Management, Employee Benefits, Outlook, HRIS, Customer Service, Reports, Oracle Reports, PeopleSoft, Microsoft Office, Live Meeting, Master Scheduling, Travel Management, Expense Budget..., Expense Reports, Purchasing, Data Analysis, Spreadsheets, Corporate Events, Cross-functional Team..., Sales, Management, Social Networking
Education
University of California, Davis 2006 — 2009
B.S, Human Development 2009
University of California, Los Angeles 2003 — 2005
Rio Lindo Adventist Boarding Academy 2001 — 2003
Honors High School Diploma 2003
Residential Real Estate May 2010 - Present
IMA January 2010 - May 2010
Norfolk Naval Shipyard September 2003 - October 2008
Sallie Mae March 1994 - December 1997
Education
Tidewater Community College
None, General
Sallie Mae October 2012 - Present
Sallie Mae July 2010 - October 2012
Sallie Mae April 2009 - September 2009
Bank of America September 2008 - March 2009
Bank of America August 2007 - September 2008
Bank of America October 2006 - August 2007
MBNA July 2005 - October 2006
MBNA February 2004 - June 2005
MBNA November 2000 - October 2001
MBNA April 1999 - November 2000
Skills
Event Planning, Banking, Change Management, Forecasting, Credit Risk, Staffing Models, Forecast Modeling, Scheduling, Call Center, Process Improvement, Credit
Education
University of Delaware 1998 — 1999
Business Administration
Delaware Technical and Community College 1996 — 1998
Business Management
Kleenaway LLC August 2008 - Present
Sallie Mae November 1996 - April 2008
General Revenue Corporation 1996 - 2008
Education
University of Cincinnati 2003 — 2008
Pre-Law, Law
Number One Friend Productions January 2003 - Present
DiGa January 2015 - August 2015
JUMA ENTERTAINMENT August 2014 - December 2014
MTV July 2013 - October 2014
Sallie Mae May 2009 - October 2010
Skills
Microsoft Office, PowerPoint, Social Media, Customer Service, Social Networking, Editing, Event Planning, Social Media Marketing, Facebook, Microsoft Excel, Strategic Planning
Education
University of Delaware 1999 — 2005
Biological Sciences
University of Delaware
Bachelor of Science (B.S.) , Biology
Elavon April 2008 - Present
Lehman Brothers March 2007 - January 2008
Nelnet March 2000 - March 2007
Great-West Healthcare October 1998 - March 2000
Sallie Mae April 1990 - June 1998
Skills
Business Analysis, SQL, .NET, SDLC, Requirements Analysis, Requirements Gathering, Visio, Business Requirements, User Acceptance Testing, Vendor Management, Software Project..., SharePoint, Process Improvement, Agile Methodologies, Microsoft SQL Server, Payments, Banking
Education
University of California, Santa Barbara 1985 — 1987
Bachelor of Arts (B.A.), International Relations and Affairs
Berg Steel Pipe Corporation March 2013 - Present
Hancock Bank March 2011 - March 2013
Sallie Mae November 1998 - November 2010
Skills
Business Analysis, Call Centers, Management, Banking, Coaching, Financial Services, Customer Service, Software Documentation, Business Development, PeopleSoft, Process Improvement, Training, Vendor Management, Team Building, Microsoft Excel
Education
Troy University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Gulf Coast Community College 2002 — 2010
Associate of Arts, Pre-Business Administration
Western Kentucky University 1992 — 1993
Education
Datamark August 2010 - Present
Stamats May 2008 - February 2009
Sallie Mae December 2004 - December 2008
Sallie Mae 2004 - 2008
Wachovia April 2000 - December 2004
First Union June 1997 - April 2000
Skills
Salesforce.com, Sales, Marketing, Product Development, Marketing Strategy, Lead Generation, Direct Marketing, Integrated Marketing, Strategic Planning, Public Speaking, Online Marketing, Strategic Partnerships, Account Management, Email Marketing, Online Advertising
Education
University of California, Davis
University of Southern California
Navient May 2014 - Present
Sallie Mae November 2012 - April 2014
Delaware Economic Development Office June 2009 - November 2012
Delaware Tourism Office June 2006 - June 2009
Bank of America June 2004 - June 2006
Delaware Today Magazine February 2003 - May 2003
Delaware State News October 1998 - June 2000
Education
University of Delaware 2014 — 2018
Master of Business Administration (M.B.A.)
University of Delaware 2000 — 2004
Bachelor’s Degree
Carrington Mortgage Services, Mortgage Lending Division April 2015 - Present
Carrington Mortgage Services September 2012 - Present
Sallie Mae March 2012 - May 2012
St. Francis Hospital November 2011 - February 2012
WellPoint Inc May 2009 - November 2011
Brown Mackie College November 2008 - January 2009
Skills
Microsoft Office, Health Insurance, Medical Billing, Insurance Billing, 52 WPM, NASCO Billing System, Epic Billing System, Insurance, Accounts Receivable, Microsoft Word, Customer Service, Outlook, Microsoft Excel, Customer Satisfaction, PowerPoint, Loans, Research, Teamwork, Event Planning, Call Centers, Mortgage Lending, Social Networking, Mortgage Banking, HIPAA, Leadership
Education
University of Phoenix 2008 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Tougaloo College 2003 — 2008
Bachelor of Arts (B.A.), Political Science and Government
General Dynamics Information Technology October 2013 - Present
GDIT September 2013 - Present
Sallie Mae December 2004 - November 2010
Skills
Call Centers, Microsoft Excel, Data Processing
Education
Tom P Haney Technical Center 1996 — 1998
Boonton High School 1974 — 1978
Sallie Mae 2003 - Present
Skills
Microsoft Word, Microsoft Office, Management, Microsoft Excel, Customer Service
Education
University of Arkansas at Little Rock
Psychology
Sallie Mae January 2015 - Present
McDonald's Corporation May 2012 - July 2014
Skills
Java, JavaScript, HTML, CSS, Web Design, Bootstrap, PHP, Data Structures, Photoshop, Microsoft Office, Customer Service, Microsoft Excel, Project Management, Social Media, Leadership, Microsoft Word, PowerPoint
Education
The University of Texas at Austin 2014 — 2018
Computer Science
LHP Hospital Group August 2013 - Present
Gulf Coast Dermatology April 2010 - June 2013
Sallie Mae September 2007 - December 2008
Sallie Mae December 2004 - September 2007
Styles Broadcasting 1999 - 2004
Skills
Medical Records, Medical Transcription, Medical Terminology, Administrative..., HIPAA, Medical Coding, Outlook, Microsoft Word, Customer Service, Healthcare, Microsoft Office, Microsoft Excel, PowerPoint, Telephone Skills, Office Management, Filing, EMR, Appointment Scheduling, Handwritten and Verbal..., Data Entry, Quality Control, Multi-line Phone, Multi Tasking, Medical Billing, Fax, Training
Education
Tom P Haney Technical Center 2009 — 2010
Certified Medical Administrative Assistant, Medical Administrative/Executive Assistant and Medical Secretary
University of Phoenix 2006 — 2011
Buisness Management
Lafayette School Corporation August 2014 - Present
Sallie Mae October 2012 - May 2014
Truman State University August 2010 - May 2012
Walmart May 2011 - August 2011
Skills
University Teaching, Student Development, Higher Education, Student Affairs, Teaching, Customer Service, Compliance, Community Outreach, Academic Advising, Staff Development, Student Counseling, Microsoft Office, Event Planning, Critical Thinking
Education
Truman State University 2010 — 2013
Master of Arts (MA), English Language and Literature/Letters
Truman State University 2006 — 2010
Bachelor of Arts (BA), English Language and Literature/Letters
Sallie Mae October 1998 - Present
LexisNexis July 1990 - October 1998
Skills
Strategic Planning, New Business Development, Account Management, Marketing, Sales, Salesforce.com, Selling, Leadership, Lead Generation
Education
University of Cincinnati College of Law 1987 — 1990
J.D., Law
University of Cincinnati 1984 — 1987
B.S., Political Science
Xavier University 1982 — 1984
St. Xavier High School 1978 — 1982
Moser Consulting 2015 - Present
National FFA Organization 2011 - 2015
CNO Financial Group 2009 - 2011
Indianapolis Motor Speedway 2008 - 2008
Sallie Mae 2001 - 2007
Macy's 1998 - 2000
Skills
SharePoint, SharePoint Designer, Powershell, Visual Studio, .NET, Microsoft SQL Server, SQL, SSRS, SSIS, TFS, Oracle, PL/SQL, DB2, SDLC, JavaScript, CSS
Education
University of Cincinnati
Bachelor's degree, Finance
Sallie Mae January 2013 - Present
Lenscrafters February 2012 - February 2013
Barclaycard January 2009 - May 2011
Starbucks January 2008 - January 2009
MetLife June 2007 - November 2007
Discover Financial Services October 2000 - May 2007
Skills
Management, Financial Services, Finance, Customer Service, Negotiation, Relationship Management, Insurance, Analysis, Sales
Education
University of Delaware 2000 — 2005
Bachelor of Science, Leadership and Consumer Economics
A.I. DuPont High School 1996 — 2000
High School Diploma
JPMorgan Chase & Co. March 2014 - Present
JPMorgan Chase & Co. October 2013 - March 2014
Timeless Ventures Inc February 2012 - September 2013
Sallie Mae July 2012 - March 2013
Sapphire Technologies/Accenture September 2009 - September 2012
Ameriplan August 2009 - August 2010
Datamaxx Group January 2007 - February 2009
Advanced Communication Solutions May 2006 - September 2006
DeVry University July 2004 - October 2004
Skills
Human Resources, Employee Relations, Recruiting, Employee Benefits, Training, Outlook, Call Center, Visio, Customer Service, Access, Project Management, PowerPoint, Microsoft Excel, Microsoft Word, Telecommunications, Management, Analysis, Leadership, Team Building, System Administration, Microsoft Office, Interviews, Payroll, Organizational...
Education
University of Delaware 2014 — 2014
Business Analyst Certificate, A
Keller Graduate School of Management of DeVry University 2007 — 2009
MBA, Master of Business Administration
Devry University 2001 — 2004
BS, Network and Communication Management
Luxottica Retail August 2006 - Present
Sallie Mae 1991 - 2005
General Revenue 1991 - 2004
Skills
Insurance, Policy, Corporate Governance, Litigation, Legal Research, Employment Law, Process Improvement, Corporate Law, Risk Management, Legal Writing, Customer Service, Strategic Planning, Microsoft Office, Intellectual Property, Management, Negotiation, Licensing, Microsoft Excel, PowerPoint, Commercial Litigation, Civil Litigation, Training
Education
University of Cincinnati
Qualys September 2012 - Present
Sallie Mae November 2010 - September 2012
Deloitte & Touche June 2005 - November 2010
Convergys 2004 - 2005
General Dynamics 2002 - 2005
Cincinnati Bell April 2000 - July 2001
Pomeroy IT Solutions June 1998 - April 2000
University of Cincinnati 1997 - 1999
LexisNexis January 1997 - April 1998
Skills
Vulnerability Management, Web Application Security, PCI DSS, CISSP, CISA, Network Security, Security Management, Information Security..., Compliance, Managed Security..., Cloud Computing, SaaS, Qualys, Risk Management
Education
University of Cincinnati 1995 — 2001
B.S., Computer Engineering
Alter High School
The Essential Virtual Assistant January 2008 - Present
Nemacolin Woodlands Resort 2003 - 2004
Precision Surgical Instrument Repair Inc 2002 - 2003
Sallie Mae 2001 - 2002
Stone Mountain Chevrolet 2001 - 2002
Education
Tidewater Community College 1999 — 2000
Health
Sallie Mae September 2015 - Present
Corporation Service Company June 2015 - September 2015
Hockessin Athletic Club April 2014 - June 2015
Corporation Service Company June 2014 - January 2015
Skills
Outstanding..., Social Media, Social Networking, Leadership, Microsoft Word, Interpersonal Leadership, Microsoft Excel, Microsoft Office, Football, Baseball, Sports, Athletics, Facebook, Time Management, Critical Thinking, Finance, Public Speaking, PowerPoint, Customer Service, Teamwork, Event Planning
Education
University of Delaware 2012 — 2016
B.S. in Marketing
Salesianum School 2008 — 2012
Sallie Mae June 2014 - Present
Pelican Auto Finance, LLC March 2014 - June 2014
Sure Advance, LLC January 2013 - December 2013
Sure Advance, LLC April 2012 - December 2012
University of Delaware June 2010 - August 2011
Skills
Customer Service, Microsoft Office, Call Center, Microsoft Word, Microsoft Excel, PowerPoint, Loans, Windows 7, Outlook, Underwriting, Credit Risk, Credit Analysis, Process Scheduler, Credit, Customer Satisfaction, Call Centers
Education
Wilmington University 2014 — 2016
Master of Business Administration (M.B.A.)
Wilmington University 2012 — 2014
Master of Science (M.S.), Business, Management, Marketing, and Related Support Services
University of Delaware 2009 — 2011
Bachelor of Arts (B.A.), Criminal Justice, Sociology
University of Delaware 2007 — 2009
Associate of Arts (A.A.), General Studies
Eli Lilly August 2001 - Present
Nexigent February 2001 - August 2001
Sallie Mae January 1994 - January 2001
Skills
ITIL V 3.0 Foundation...
Education
University of Central Oklahoma 1991 — 1994
BBA, Management Information Systems
Seltzer Management, Inc. March 2014 - Present
Developmental Marketing September 2004 - Present
Franchise Brokers Association January 2008 - October 2013
Royall Construction May 2003 - May 2005
Sallie Mae August 1998 - August 2001
Skills
PHP, HTML, JavaScript, Advanced CSS, ActionScript, Flash, Dreamweaver, Microsoft Office, Business Analysis, Business Management, Information Management, MySQL, SQL, Small Business, Management, Training, Consulting, Entrepreneurship, Strategy, Team Building, Web Development, Marketing, Databases, Web Design, E-commerce, Start-ups, Executive Management, SEO, Email Marketing, Business Planning, Franchising, Business Development, Online Marketing, Management Consulting, Team Leadership
Education
University of Central Florida - College of Business Administration 2002 — 2006
BS, Managment Information Systems
Gulf Coast Commnuty College 1999 — 2002
AA, Business Administration
UBS October 2014 - Present
Sallie Mae June 2013 - October 2014
Sallie Mae January 2010 - June 2013
Thunderbird School of Global Management August 2008 - December 2009
Wescor, Inc. June 2009 - August 2009
Fidelity Investments May 2006 - August 2008
Skills
Financial Modeling, Risk Management, Financial Reporting, Finance, Bloomberg, Cash Management, Financial Analysis, Corporate Finance, Internal Controls, Financial Risk, Cash Flow, Banking, Portfolio Management
Education
Thunderbird School of Global Management 2008 — 2009
MBA, Finance & International Business
Utah State University - Jon M. Huntsman School of Business 2000 — 2004
B.S., Marketing
Apollo Education Group August 2011 - April 2014
Sallie Mae January 2007 - September 2010
Nelnet 2006 - 2007
University of Mississippi October 2004 - May 2006
Skills
Training, Higher Education, Adult Education, Sales, Instructional Design, Customer Service, Staff Development, Management, Strategy, Budgets, Public Speaking, Organizational..., Proposal Writing, Marketing Strategy, Human Resources, Team Building, Email Marketing, Leadership Development, Leadership
Education
The University of Southern Mississippi 2008 — 2010
M.Ed, Counseling and College Personnel Services
The University of Southern Mississippi 1999 — 2003
B.S., Hospitality Management
The George Washington University 2002 - Present
Getronics 1999 - 2002
Computer Sciences Corporation 1998 - 1999
Sallie Mae 1991 - 1998
Signal Capital Corporation 1987 - 1991
Heller Financial 1980 - 1987
Skills
Strategic Planning, Customer Service, Call Center, Accounts Receivable, Proposal Writing, Billing, Team Building, Financial Analysis, Compliance, Process Improvement, Problem Solving, Forecasting, Financial Reporting, Budgeting, Change Management, Analysis, Customer Relations, Financial Management, Word, Microsoft Office, Accounting, Non-profits, PowerPoint, Business Analysis, Cash Flow, Internal Controls, Data Analysis, Microsoft Excel, Budgets, Financial Modeling, Higher Education, Educational Leadership, Employee Training, Management Consulting, Leadership, Invoicing, Nonprofits
Education
The University of Texas at Arlington 1990 — 1993
MBA, Accounting
The University of Texas at Arlington 1977 — 1980
BBA, Finance
FMA Alliance, Ltd. March 2011 - Present
Sallie Mae February 2009 - February 2011
National Action Financial Services April 2005 - January 2008
Skills
Training, Strategic Planning, Business Analysis, Management, Call Centers, Third Party Collections, Collections, Forecasting, Data Analysis, Microsoft Excel, Credit, Leadership, Process Improvement, Vendor Management, Risk Management, Customer Service, Account Management, Team Building, Negotiation, Portfolio Management, Analysis, Business Process...
Education
University at Buffalo 2001 — 2005
Bachelor of Science (BS), Psychology
Sallie Mae June 2015 - Present
University of Delaware August 2014 - May 2015
Computer Aid, Inc. September 2013 - March 2015
Syngenta June 2013 - August 2013
Skills
Microsoft Word, Research, Financial Reporting, Accounting, Microsoft Excel, Access, Business Valuation, Microsoft Office, Customer Service, Event Planning, SAS Programming, SQL, R
Education
University of Delaware 2014 — 2016
Master's Degree, Statistics
EDUCATIONUniversity of Delaware 2010 — 2014
Bachelor of Science, Accounting & Management Information Systems
University of Delaware - Lerner College of Business and Economics 2010 — 2014
Bachelor of Science (B.S.), Accounting and Management Information Systems
Charter School of Wilmington 2006 — 2010
College Preparation
DonorsChoose.org August 2008 - Present
Sallie Mae February 2006 - May 2008
Hispanic Scholarship Fund September 2002 - February 2006
Day School Summerbridge San Francisco January 1998 - February 2002
Skills
Non-profits, Fundraising, Community Outreach, Grant Writing, Public Speaking, Program Development, Volunteer Management, Philanthropy, Event Planning, Strategic Planning, Public Relations, Social Media, Grants, Board Development, Research, Nonprofits, Strategy, Business Strategy, Program Management, Spanish, Management, Training, Staff Development, Leadership, Leadership Development, Business Development, Strategic Partnerships, Community Development
Education
Universidad Iberoamericana, Ciudad de México
University of San Diego
BA
University of San Diego
MEd
Sallie Mae May 2009 - July 2011
Sallie Mae April 2007 - May 2008
AIC (Client: Target Corporation) April 2005 - November 2006
Accenture February 1995 - July 2002
Skills
MS Project, SDLC, PMP, Program Management, Vendor Management, Visio, PMO, Project Management, Business Analysis, Requirements Gathering, Requirements Analysis, Project Delivery, Business Process..., Software Project..., SharePoint, Project Portfolio...
Education
University of California, San Diego 2003 — 2003
University of the Philippines 1989 — 1994
BS
Merkle September 2014 - Present
Sallie Mae April 2011 - September 2014
Corporation Service Company May 2007 - April 2011
JPMorgan Chase 2001 - 2007
Intellex Consulting Services October 2000 - May 2001
RS Software March 2000 - October 2000
Applied Card Systems February 1998 - March 2000
United Electric Supply June 1993 - October 1995
Skills
SEO, PPC, Vendor Management, Customer Acquisition, Credit Cards, Analytics, Financial Services, Relationship Management, Direct Marketing, Email Marketing, E-commerce, Marketing Strategy, Segmentation, Digital Marketing, Web Analytics, Online Advertising, Display Advertising, Addressable Advertising, Direct to Consumer, Retail Marketing, Online Marketing, Strategy, Affiliate Marketing, B2B, Marketing, Web Marketing
Education
University of Delaware
MBA, Marketing
University of Delaware
Bachelor of Science (B.S.), Business Administration
Sonus Veritas, Inc. May 2009 - Present
Serious Hi Fi, Inc. July 1999 - Present
Eduprise 2000 - 2002
Performaworks 2000 - 2001
Vanstar April 1998 - January 2000
Duke University - Fuqua School of Business June 1997 - April 1998
GlaxoWellcome March 1996 - June 1997
Sallie Mae May 1991 - March 1996
The Chase Manhattan Bank November 1988 - April 1991
Skills
Product Management, Consumer Electronics, Project Management, Marketing Strategy, Business Planning, Product Development, Engineering, Sales Management, Electronics, Business Strategy, Competitive Analysis, Cross-functional Team..., Budgets, Product Marketing, Integration, Strategic Planning, Negotiation, New Business Development, Sound, Management, Customer Service, Troubleshooting, Solution Selling, Manufacturing, Start-ups, Program Management, Key Account Management, Strategic Partnerships, Leadership, Account Management, B2B, Strategy, Process Improvement, Operations Management, Business Development, Sales Operations, Team Building, Team Leadership
Education
University of Dayton 1983 — 1987
St. Pete Catholic
Talent Source International August 2004 - August 2012
ITSA 2009 - 2011
DRC 2006 - 2008
DRC Computer 2007 - 2007
SPS Technologies, Inc 2001 - 2004
Vistech Systems 1998 - 2001
Sallie Mae 1989 - 1990
Skills
Technical Recruiting, RPO, Applicant Tracking..., Government Proposals, Start-up Consulting, Talent Acquisition, Retention Strategies, Employee Referral..., Sourcing, Staffing Services, Agile Project Management, Scrum, Mobile Applications, Cloud Security, Acquistions, Full-life Cycle..., Cyber-security, DoD, Intelligence Community, College Recruiting, Staff Augmentation, Internet Recruiting, SharePoint, Personnel Management, Project Management, Program Management, Leadership, Recruiting, Security Clearance, Information Technology, Executive Search, ERP, Benefits Negotiation, Interviews, Screening, Onboarding, Workforce Planning, SDLC, Screening Resumes, Government Contracting, Talent Management, Integration, Management, Consulting, Process Improvement
Education
University of Central Florida - College of Business Administration 1995 — 1996
Tek Solutions, Inc. August 2015 - Present
Sallie Mae/Navient Solutions, Inc April 2003 - August 2015
Sallie Mae May 2002 - April 2003
Sallie Mae January 1998 - May 2002
Skills
SDLC, Business Analysis, Project Management, Software Documentation, Management, Disaster Recovery, Cross-functional Team..., Software Development, Finance, Quality Assurance, Accounting, Testing, Training, System Administration, Process Improvement, Business Process..., Integration, Capital Markets, Derivatives, Treasury Management
Education
Thiel College 1983 — 1987
B.A., Business Administration
Thiel College 1983 — 1987
A.A., Computer Science
Flavors Bakery January 2012 - Present
Sallie Mae 2003 - October 2010
Sigma Micro March 2000 - October 2002
Electronic Data Systems July 1988 - March 2000
Skills
SDLC, Baking, Project Management, Business Analysis, SharePoint, Requirements Analysis
Education
University of Alabama 1985 — 1987
Bachelor of Science (B.S.), Computer Science
Sallie Mae 2010 - Present
Air Line Pilots Association, Intl 2000 - 2009
NADA Retirement Trust 1987 - 2000
First American Bank, NA 1983 - 1987
Skills
Business Process..., Financial Services, Program Management, Process Improvement, SDLC, Business Analysis, Project Management, Strategic Planning, Project Portfolio..., Vendor Management, Requirements Analysis, Business Requirements, Risk Management, Training, Management, Leadership, Budgets, Change Management
Education
University of Delaware 1979 — 1983
Bachelor of Arts (B.A.)
Navient May 2014 - Present
Sallie Mae December 2012 - May 2014
Sallie Mae October 2009 - December 2012
Sallie Mae October 2006 - October 2009
Non-Financial Experience January 1998 - January 2006
The Tower Companies May 1999 - October 1999
Skills
Corporate Finance, Capital Markets, Fixed Income, Valuation, Financial Analysis, Derivatives, Internal Controls, Securitization, Financial Modeling, Finance, Structured Finance, Banking, Risk Management, Loans, Investment Banking, Securities, Analysis, Cash Flow Forecasting, Quantitative Analytics, ABS, Bonds, Access, Due Diligence, Business Analysis, Credit Analysis, Treasury Management, Data Analysis, Portfolio Management, Funding, Project Finance, Hedging, Student Loans, Analytics, Loan Servicing, Asset Management, Cash Management, Treasury, Financial Structuring, Financial Risk, Credit
Education
Towson University
Bachelor of Science (B.S.), Finance
Navient January 2015 - Present
Navient May 2014 - January 2015
Sallie Mae January 2012 - May 2014
Sallie Mae April 2011 - January 2012
Protiviti January 2006 - April 2011
Sallie Mae 2006 - 2010
American Express July 2004 - January 2006
Deloitte and Touche 1998 - 2004
Skills
Internal Audit, Management, Risk Assessment, Sarbanes-Oxley Act, Internal Controls, Sarbanes-Oxley, Auditing, Financial Analysis, Accounting, US GAAP, Financial Services
Education
University of California, Santa Barbara 1994 — 1998
BA, Business Economics
LogicalisUS April 2013 - Present
Apparatus December 2012 - April 2013
Haverstick Consulting February 2011 - December 2012
Fifth Gear November 2008 - February 2011
Haverstick Consulting December 2005 - November 2008
Sallie Mae September 2000 - December 2005
Abacus Computer Services, Inc. May 1997 - September 2000
HardwareHouse 1996 - 1997
Skills
VMware, ITIL, Windows, Linux, Server Consolidation, Active Directory, Servers, Windows Server, Disaster Recovery, SharePoint, IT Management, vSphere, Enterprise Architecture, Integration, Virtualization, Microsoft SQL Server, Data Center, System Administration, DNS, VMware Infrastructure, Cisco Technologies, Network Security, Networking, SAN, Microsoft Exchange, VMware ESX, Identity Management, VMware vSphere
Education
ITT 1992 — 1994
Associate's degree, Electrical and Electronics Engineering
Tidewater Community College 1991 — 1992
DC Lottery and Charitable Games Control Board October 2006 - Present
sallie mae 1998 - 2002
sallie mae servicing 1998 - 2002
Education
University of Central Arkansas 1989 — 1995
BA
walbrook high school 1980 — 1984
Credit Shop August 2015 - Present
Sallie Mae August 2011 - August 2015
Barclays May 2008 - August 2011
Barclays August 2006 - May 2008
Barclays March 2005 - August 2006
MBNA April 2002 - February 2005
AIG September 2000 - March 2002
AIG September 1998 - September 2000
Skills
Credit Cards, Credit Risk, Banking, Financial Analysis, Risk Management, Financial Services, Financial Modeling, Credit, Portfolio Management, Relationship Management, Finance, Analysis, Management, Access, Strategic Financial..., Budgets, Forecasting, Accounting
Education
University of Delaware 1994 — 1998
BA, Economics
Wilmington University 2003 — 2008
MBA, Finance
Jenzabar May 2014 - Present
Lyme Academy College of Fine Arts 2012 - 2014
U.S. Department of Education 2009 - 2012
USA Funds University July 2000 - 2009
Sallie Mae 2000 - 2009
USA Funds 2002 - 2004
Starshine Photographics 1993 - 2002
York County Community College 1999 - 2000
Post College 1997 - 1999
Mitchell College 1995 - 1997
Skills
Customer Service, Policy, Higher Education, Staff Development, Student Affairs, Photoshop, Photography, Training Delivery, Staff Training, Technical Training, Online Training, Government Compliance, Financial Aid, Federal Regulations, Federal Government, Student Financial Aid, Enrollment Management, E-Learning, Student Counseling, Nonprofits, Community Outreach, Team Building, Adult Education, Higher Education..., Career Counseling, Regulations, Program Development, Process Improvement, Resume Writing, Student Development, Admissions, Campus, Academic Advising, Leadership Development, Training, Public Speaking, Leadership, Career Development, Coaching, Program Management, Retaining Customers, System Administration, Instructional Design, Student Engagement, Distance Learning, Research, College Recruiting, Datatel, PowerPoint, Management
Education
University of Hartford 1990 — 1992
MBA, Marketing
The University of Connecticut 1984 — 1988
Bachelor of Arts (B.A.), Political Science and Government
Norwich Free Academy
Saint Joseph School, Norwich, CT
Sallie Mae September 2004 - Present
Pinnacle Financial Partners May 2003 - September 2004
Sallie Mae June 2000 - May 2003
AmSouth Bank 1976 - June 2000
Skills
Sales Management, Negotiation, Strategic Planning, PowerPoint, Microsoft Excel, Lead Generation, Management, Customer Retention, Product Development, Business Analysis, Business Relationship..., Outlook, Finance, Operations Management, Public Speaking, Project Management, Student Financial Aid, Coaching, Strategy, Training, Change Management, Microsoft Word, Teamwork, Loan Origination, Social Media Marketing, Retail, Time Management, Leadership Development, Forecasting, Team Leadership, Executive Management, Event Planning, Risk Management, Marketing Communications, Contract Negotiation, Public Relations, CRM, Recruiting, Microsoft Office, Cross-functional Team..., Social Media, Customer Satisfaction, Competitive Analysis, Sales Operations, Business Planning, Online Advertising, Analysis, Portfolio Management, Social Networking, Sales Process
Education
University of Colorado Boulder 1984 — 1985
School of Bank Marketing
Navient May 2014 - Present
Sallie Mae July 2000 - May 2014
USA Group May 1992 - July 2000
General Electric Aviation July 1986 - May 1992
Skills
SDLC, Vendor Management, Enterprise Architecture, Risk Management, Business Analysis, IT Strategy, Process Improvement, Disaster Recovery, Requirements Analysis, Requirements Gathering, PMP, PMO, Project Portfolio..., Outsourcing, Software Project..., Business Intelligence, IT Management, Business Process...
Education
The University of Texas at Austin 1982 — 1986
Logicalis March 2012 - Present
Logicalis February 2012 - March 2012
Logicalis April 2011 - February 2012
Intact IS September 2009 - April 2011
BT America 2009 - 2011
Sallie Mae 2006 - November 2008
Sallie Mae Asset Performance Group 2007 - 2008
General Revenue Corporation 2006 - 2007
Premier Network Solutions 1994 - 2006
AE Micro 1994 - 1994
Skills
Data Center, Software Documentation, Cisco Technologies, ITIL, Active Directory, Disaster Recovery, WAN, Integration, Firewalls, Servers, VMware, Routers, Switches, Network Security, Telecommunications, Virtualization, Vendor Management, Wireless, Infrastructure, MPLS, Network Administration, Hardware, Wireless Networking, Storage Area Networks, Software Installation, Managed Services, Telephony, Networking, IT Service Management, VoIP, System Deployment, Cloud Computing, Unified Communications, IT Operations, HP, Network Architecture, Network Design, SAN
Education
University of Cincinnati 1981 — 1984
University of Cincinnati College of Applied Science 1981 — 1984
Associate's degree, Electrical Engineering Technology
Sallie Mae directorarrow financial2003 - 2006
Education
Thunderbird School of Global Management 2000 — 2001
retired Senior Vice PresidentOverture Technologies2008 - 2009
Overture Technology Corporation 2007 - 2009
Wachovia 2003 - 2005
USA GROUP\SALLIE MAE 1999 - 2001
USA GROUP/Sallie Mae (Marketing Division), 1999 - 2001
USA Funds 1999 - 2001
USA Funds Services 1999 - 2001
The Chase Manhattan Bank 1996 - 1999
Education First 1996 - 1999
Sallie Mae 1987 - 1999
Education
Thunderbird School of Global Management 1980 — 1982
Sallie Mae Bank November 2014 - Present
Sallie Mae November 2010 - November 2014
Upromise Investments October 2006 - November 2010
TFI Incorporated April 2005 - August 2006
YMCA August 2000 - April 2005
LJM & Associates June 2003 - August 2003
Skills
Adobe Creative Suite, Creative Direction, Corporate Branding, Web Design, Marketing Strategy, Graphic Design, Integrated Marketing, Email Marketing, Advertising, Direct Marketing, Management, Logo Design, Marketing
Education
Massachusetts College of Art and Design
Professional and Continuing Education
University of Central Florida
BFA, Fine Art, Graphic Design
University of Florida
Fine Art
Sallie Mae June 2014 - Present
Sallie Mae July 2009 - Present
Sallie Mae 2009 - October 2010
OMID CORP June 2006 - November 2009
MBNA June 1997 - June 2006
MBNA 1997 - 2006
MBNA 1997 - 2006
MBNA 1997 - 2006
Skills
Credit, Call Center, Credit Cards, Risk Management, Loans, Banking, Credit Risk, Consumer Lending, Process Improvement, Credit Analysis, Portfolio Management, Call Centers, Customer Service, Management, Financial Services, Strategy, Relationship Management, Sales, Finance, Mortgage Lending, Financial Risk, Operational Risk..., Executive Management
Education
University of Delaware 1983 — 1986
TGFI Inc January 2010 - Present
Sallie Mae March 2006 - October 2008
Duke Realty Corporation January 2003 - November 2005
Powerway December 2000 - November 2002
Education
University of Dayton 1993 — 1997
Bachelor’s Degree
Lux Consulting Group, Inc. August 2011 - Present
Sallie Mae December 1981 - June 2008
Sallie Mae August 1992 - October 1994
Skills
Microsoft Excel, PowerPoint, Training, Microsoft Word, Team Building, Customer Service, Microsoft Office, Project Management, Office Administration, Proofreading, Outlook, Payroll, Office Management, Marketing, Leadership, Employee Benefits
Education
Trinity University 1997 — 2009
B.A., Business Administration
Catholic University
Paralegal
Washington School for Secretaries
Diploma
The Law Offices of Zwicker & Associates July 2010 - Present
Eskanos & Adler / Wolpoff & Abram, LLC February 2009 - December 2009
Sallie Mae / Arrow Financial Services June 2006 - February 2009
Sallie Mae 2006 - 2009
Sears Credit 2001 - 2006
credit claims 1981 - 2004
Equifax September 1991 - July 2001
Equifax Risk Management 1991 - 2001
CompuCredit 1981 - September 1991
Equifax Risk Management Services 1989 - 1990
Skills
Leadership Development, Training, Negotiation, Call Centers, Auditing, Performance Management, Management, Process Improvement, Credit, Call Center, Vendor Management, Program Management, Risk Management, Credit Cards, Financial Services, Due Diligence, Operations Management, Human Resources, Banking, Executive Management
Education
The University of Tennessee at Chattanooga
Business Administration
Sallie Mae December 2012 - Present
Navient December 2012 - Present
Macy's September 2012 - December 2012
Fifth Third Bank November 2001 - 2012
General Data November 2000 - November 2001
ETS, INC (European Tanning Systems, Inc) March 1998 - October 2000
Skills
Customer Service, Subject Matter..., Organization and..., Technology Training, Recruiting Compliance, Help Desk, Collaborative Problem..., Performance Management, Learning Management, Applicant Tracking..., Recruiting Process, Liasion, Recruiting, Help Desk Support, Process Improvement, Liaison, Employee Benefits, Onboarding, HRIS, Human Resources, Employee Relations, Talent Management, College Recruiting, Succession Planning, Talent Acquisition, Sales, Employee Engagement, New Hire Orientations
Education
University of Cincinnati College of Business 1986 — 1991
Bachelors of Business Administration, Marketing
University of Cincinnati
Bachelor of Business Administration (BBA), Marketing
Brandon/Wann Company, LLC April 2012 - Present
Memphis Flooring Company, LLC May 2008 - Present
McKee Properties January 2003 - Present
Sallie Mae 2005 - 2008
Chase Education First 1997 - 2005
Methodist Hospital School of Nursing 1982 - 1997
University of Tennessee Health Science Center 1975 - 1982
Skills
Strategic Planning, Account Management, Sales Management, Coaching, Relationship Management, Sales, New Business Development, Marketing Strategy, Business Development, Lead Generation, Marketing, Management, Budgets, Customer Service, Leadership, Salesforce.com, Public Speaking, B2B, Team Building, Negotiation
Education
The University of Memphis 1975 — 1979
Master of Science, Guidance & Counseling/Student Personnel Services
The University of Memphis
BBA, Personnel Management
President of Urias-Gehris, Inc. January 2013 - Present
Sallie Mae August 2006 - July 2012
Insight Communications 1991 - 2004
Skills
Onboarding, Leadership Development, Performance Management, Employee Relations, Coaching, Employee Engagement, Team Building, Talent Management, Change Management, Organizational..., Strategic Planning, Talent Acquisition, Training, Succession Planning, Process Improvement, Staff Development, Executive Coaching, Customer Service, Call Centers, Instructional Design, Career Development, Leadership, Management, Employee Training, Workshop Facilitation, Interviews, Management Development, MBTI, Learning Management, Human Resources, Program Management, Training Delivery, Customer Satisfaction, Strategy, Organizational..., Team Leadership, Workforce Planning, Sales, Management Consulting, Instructor-led Training, Learning Management..., Recruiting
Education
University of Arizona
BS, Marketing
Lawrence Central High School
Arlington High School
Barclay Card US January 2015 - Present
Sallie Mae May 2009 - December 2014
JP Morgan Chase March 2007 - October 2008
MBNA America November 2004 - October 2006
MBNA America February 2001 - November 2004
MBNA America April 2000 - February 2001
MBNA America March 1997 - April 2000
MBNA America May 1996 - March 1997
The Bank of New York January 1994 - April 1996
Skills
People Management, Credit Cards, Credit, Banking, Analysis, Relationship Management, Performance Reporting, Contract Management, Contract Negotiation, Project Management, Management, Forecasting, Process Improvement, Financial Services, Vendor Management, Risk Management, Business Analysis, Business Development, Testing
Education
University of Delaware 1991 — 1993
Delaware Tech. 1988 — 1991
Certificate, Banking
Saraya Zahret 2011 - Present
Pearl Haya Sdn Bhd 2009 - Present
Ria Karisma November 2007 - 2012
SunGard 2001 - 2005
Sallie Mae 2000 - 2001
Education
Tufts University 1994 — 1998
Bachelor of Science (B.Sc.), Biology, General, Graduated Cum Laude
The Christ Hospital Health Network 2012 - Present
Sallie Mae July 2006 - September 2008
Fifth Third Bank 1995 - 2006
Price Waterhouse 1986 - 1995
Education
University of Cincinnati
B.A. & M.B.A., English, Accounting
Xavier University
MSN
US Banccorp September 2014 - Present
UniRush,LLC August 2012 - September 2014
Sallie Mae September 2009 - August 2012
General Revenue Corporation September 2009 - August 2012
University of Michigan September 2008 - May 2009
Epsilon August 2007 - July 2008
Alliance Data August 2007 - July 2008
Skills
Statistics, Analysis, Optimization, Operations Research, Simulation, Software Development, Industrial Engineering, SAS, Data Analysis, SQL, Data Mining, Analytics, Programming, Excel, Modeling, Databases, Unix, Research, Matlab, Problem Solving, Automation, Linux, Statistical Modeling, Business Intelligence, C, Java, Business Analysis, Testing, Quantitative Analysis, Predictive Modeling, Visio, Logistic Regression, Predictive Analytics, Regression, Mathematics, Microsoft Excel, Quantitative Analytics
Education
University of Michigan 2008 — 2009
Industrial & Operations Engineering
University of Cincinnati 2006 — 2007
MS, Quantitative Analysis
University of Cincinnati College of Business 2006 — 2007
MS, Quantitative Analysis
University of Southern California
BS, Physics
DBRS April 2008 - Present
DBRS January 2006 - March 2008
Fitch Ratings September 2004 - January 2006
Sallie Mae June 1998 - September 2004
Skills
ABS, Securitization, Structured Finance, Credit Analysis, Financial Institutions, Capital Markets, Fixed Income, Credit Risk, Securities
Education
Towson University 1989 — 1993
B.S., Finance
GSA November 2009 - Present
Fannie Mae November 1989 - October 2008
Sallie Mae May 1987 - October 1989
Education
University of Delaware
MedEdPath September 2011 - Present
Sallie Mae October 2004 - October 2009
New York Law School 1994 - 2004
Pace University 1994 - 1994
Education
University of Connecticut 1984 — 1988
BS
Sallie Mae September 2002 - Present
Education
University of Central Florida 2000 — 2002
Business
Healthways January 2009 - Present
Sallie Mae May 2007 - August 2007
Camp Coca-Cola May 2006 - August 2006
Education
The University of Texas at Austin 2004 — 2009
Health promotion and fitness
Continuum Managed Services, LLC November 2012 - Present
RSA Consulting LLC September 2009 - November 2012
Sallie Mae 2007 - 2009
Sallie Mae 2005 - 2007
Sallie Mae 2005 - 2006
Sallie Mae 2002 - 2005
Sallie Mae 2001 - 2002
Sallie Mae 2000 - 2001
Nellie Mae 1999 - 1999
Nellie Mae 1993 - 1999
Skills
Strategic Planning, Project Management, Mergers, Management Consulting, Acquisition Integration, IT Strategy, Program Management, Business Analysis
Education
University at Albany, SUNY 1981 — 1985
B.S., Business, Computer Science
Delta Management Associates, Inc. July 2012 - Present
Premiere Credit of North America July 2010 - April 2012
Oxford Management Services August 2009 - June 2010
General Revenue Corporation October 2002 - June 2009
Sallie Mae October 2002 - June 2009
OSI July 2001 - October 2002
Captain D's March 2000 - July 2001
Hardee's 1995 - 2000
Skills
Leadership Development, Leading By Example, Strategic Planning, Debt Collection, Credit Cards, Call Center, Loans, Coaching, Customer Service, Risk Management, Excel, Word, Budgeting, Leadership, Call Centers, Microsoft Excel, Microsoft Word, Budgets, Accounts Receivable, Training, Skip Tracing, Management, Credit, Banking, Portfolio Management, Loss Mitigation, Credit Analysis, Finance, Credit Risk, Debt Settlement, Debt Management, Executive Management, Process Improvement
Education
University of Cincinnati College of Business 2003 — 2006
Management in Financial Services
TDC Companies January 2009 - Present
Sallie Mae 1987 - 1998
ODell Roper and Associates, Bethesda, MD February 1987 - October 1987
United States Treasury Department, Office of the Secretary January 1986 - February 1987
Skills
Insurance, 401k, Employee Benefits, Retirement Planning, Property & Casualty..., Sales, Executive Pay, Deferred Compensation, High Net Worth..., Life Insurance, Retirement, Marketing, Risk Management, Account Management, New Business Development, Liability
Education
The University of Texas at Austin 1977 — 1981
BBA, Marketing
Mirabeau B. Lamar High School, Houston, TX 1974 — 1977
Unisys February 2015 - Present
InfoPro Inc. January 2010 - February 2015
Bart & Associates 2004 - 2010
Sallie Mae 2002 - 2004
Zurich North America 1997 - 2002
Skills
CICS, Requirements Analysis, CMMI, SDLC, COBOL, DB2, Requirements Gathering, Software Documentation, Databases, Enterprise Architecture, Agile Methodologies
Education
University of Baltimore 1983 — 1986
Bachelor of Science (B.S.), Information Systems
Cationsvile Community College 1978 — 1982
Associate of Arts (AA), Certificate in Data Processing
Navient June 2013 - Present
Sallie Mae June 2010 - June 2013
Comcast September 2007 - February 2010
Wilmington Trust April 2006 - September 2007
MBNA October 1991 - March 2005
MBNA America January 1991 - January 2005
Skills
Instructional Design, Leadership Development, Employee Engagement, Performance Management, Organizational..., Talent Management, Coaching, Training Delivery, Onboarding, Succession Planning, Call Center, Employee Relations
Education
Wilmington University 2011 — 2014
Master's Degree, Organizational Leadership
University of Delaware 1985 — 1989
BA, English
Panama City Police Department October 2006 - November 2009
Sallie Mae 2004 - 2006
Skills
Public Safety, Field Service, Microsoft Word, Policy, Supervisory Skills, Government, Enforcement, Crime Prevention, Homeland Security, Investigation, Team Building, Law Enforcement
Education
University of Alabama 2005 — 2012
Morgan Borszcz Consulting February 2015 - Present
Fujitsu America Inc 1998 - January 2015
Sallie Mae 1991 - 1997
Skills
IT Strategy, Enterprise Architecture, PMO, Business Intelligence, Governance, Solution Architecture, Program Management, Project Portfolio..., Integration, Business Process..., Business Analysis, Requirements Analysis, Cloud Computing, SDLC, Management Consulting, Change Management
Education
Union College
Bachelor of Science (BS)
Navient February 2015 - Present
Navient May 2014 - February 2015
Sallie Mae October 2013 - May 2014
Sallie Mae July 2005 - October 2013
Sallie Mae April 2002 - July 2005
Sallie Mae August 2000 - April 2002
USA Group October 1993 - August 2000
Computer Task Group July 1991 - October 1993
Electronic Data Systems July 1990 - January 1991
Skills
SDLC, Vendor Management, Business Analysis, Visio, Microsoft SQL Server, Process Improvement, Disaster Recovery, Requirements Analysis, IT Management, Enterprise Architecture, Integration, Management, SQL, SOA, SharePoint
Education
The University of Memphis 1986 — 1990
Bachelor of Science in Engineering Technology, Computer Systems
Germantown High School 1982 — 1986
Navient May 2014 - Present
Sallie Mae January 2011 - April 2014
Ernst & Young July 2007 - January 2011
Advanced Technology Services May 2005 - August 2005
Education
University of Dayton 2002 — 2007
BS, Accounting, Management Information Systems
EGT Holdings August 2007 - Present
Sallie Mae September 2005 - July 2007
Moon's Salon August 1999 - May 2005
Skills
Management, Payroll, Accounting, Customer Service, Finance, QuickBooks, Spreadsheets
Education
The University of Texas at San Antonio 2007 — 2010
BBA, Finance
Alamo Community College
The University of Texas at San Antonio
Bachelor of Business Administration, Finance
Government Employee Health Association February 2013 - Present
Sallie Mae February 2011 - November 2012
ISS A/S September 2007 - January 2010
SunBridge Capital September 2005 - August 2007
Midwest Express Airlines May 1996 - January 2005
Skills
Coaching, Customer Service, Human Resources, Leadership, Management, Performance Management, Project Management, Team Building, Training
Education
Truman State University
The O'Gara Group July 2012 - Present
BAE Systems December 2009 - 2011
BAE Systems October 2008 - December 2009
Axcess Financial November 2006 - October 2008
Sallie Mae March 2005 - November 2006
ArvinMeritor April 2001 - March 2005
Square D Company 1996 - 2001
Skills
Forecasting
Education
University of Cincinnati 1985 — 1989
BBA, Finance
Sallie Mae March 2013 - September 2014
Bank of America September 2012 - February 2013
The Walt Disney Company January 2011 - May 2011
Skills
Technologically Savvy, Attention To Detail, Thirst To Learn, Customer Service, Microsoft Office, Marketing, Analytical Skills, Facebook, Time Management, Event Planning, Social Media, PowerPoint, Microsoft Excel, Microsoft Word, Social Networking
Education
Wilmington University 2015 — 2017
Master of Business Administration (M.B.A.)
Coursera- Online Learning 2014 — 2015
Wilmington University 2009 — 2011
Bachelor's of Science
University of Delaware 2006 — 2008
Associate in Arts
Sallie Mae August 2015 - Present
Delaware State Board of Education June 2014 - August 2014
Delaware General Assembly January 2014 - June 2014
Institute of Public Administration August 2012 - May 2014
Delaware State Board of Education June 2013 - August 2013
Big Brothers Big Sisters May 2011 - July 2011
SPCA September 2008 - May 2010
Skills
Customer Service, Customer Satisfaction, Customer Experience, Writing, Microsoft Office, SPSS, Communication, Research, Public Speaking, Community Outreach, Microsoft Excel, Microsoft Word, PowerPoint, Policy Analysis, Data Analysis, Social Media, Volunteer Management, Data Entry
Education
University of Delaware 2012 — 2014
Master of Public Administration (M.P.A.), Public Policy
University of Delaware 2010 — 2012
BA, English-Creative Writing
Sallie Mae August 2004 - October 2010
Skills
Customer Satisfaction, Customer Service, Management, Computer Proficiency, Microsoft Office, Financial Accounting, Office Management, Quality Management, Quality Assurance, Phone Etiquette, Email Etiquette, Medical Transcription
Education
Troy University 2011 — 2012
Associate of Science (AS), Business Administration and Management, General
OneMain Financial November 2012 - Present
FirstMerit Bank May 2008 - May 2012
Sallie Mae March 2006 - May 2008
Skills
Customer Service, Cash Handling Experience, Consumer Lending, Operations Management, Teller Supervisor, Notary Public, Student Loan Sales
Education
Tiffin Columbian High School
Tiffin University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Colonial Williamsburg Foundation March 2015 - Present
Liberty Tax Service May 2013 - April 2014
Liberty Tax Service June 2009 - May 2013
Liberty Tax Service May 2008 - June 2009
Headway Corporate Resources August 2007 - May 2008
EIS International, Inc./Cybernetics Herndon September 1995 - February 1997
Sallie Mae October 1994 - September 1995
Sallie Mae August 1992 - October 1994
Sallie Mae September 1991 - August 1992
Sallie Mae June 1990 - September 1991
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Outlook, Research, Photoshop, Public Speaking, Teaching, HTML, Budgets, Microsoft Team..., Microsoft Test Manager, SharePoint, Testing, SDLC, Software Quality..., Test Cases, SQL, Microsoft SQL Server, Regression Testing, User Acceptance Testing, Software Documentation, Bug Tracking, Agile Methodologies, Agile Project Management, TFS, Organization, Quality Assurance, Visual Studio
Education
Tidewater Community College 2000 — 2002
Associate, Science; Mathematics and Computer Science
Strayer College
Diploma, Computer Information Systems
March of Dimes February 2013 - Present
March of Dimes Delaware February 2013 - Present
JPMorgan Chase August 2011 - February 2013
Sallie Mae May 2009 - June 2010
Education
University of Delaware 2003 — 2004
Certificate, Paralegal Studies
Wesley College 2002 — 2004
BS, Business Administration and Management, General
University of Delaware
DeVry University March 2010 - April 2012
Sallie Mae January 2006 - June 2008
MedVance Institute March 2004 - September 2005
Universidad Politécnica de Puerto Rico September 2002 - November 2003
University of Miami February 2001 - March 2002
Skills
1.Customer Service, Bilingual English and..., Computer Proficiency, Microsoft Office, Microsoft Excel, PowerPoint, Risk Management, Outlook, Financial Aid..., knowledge of financial...
Education
Universidad Politécnica de Puerto Rico 2009 — 2011
Master's Degree, Business Administration and Management, General
Trinity International University 1997 — 1998
Bachelor's Degree, Sociology