Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
Sallie Mae List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sallie Mae. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Sallie Mae Employees
CNO Financial Group October 2012 - February 2014
SallieMae June 2010 - June 2011
Sallie Mae April 2003 - June 2010
Skills
Loan Servicing, Call Center, Skip Tracing, Time Management, Customer Service, Credit Cards, Microsoft Excel, Loans, Call Centers, Accounts Receivable, Student Loans, Microsoft Word, Microsoft Office, Finance, Portfolio Management, Collections, Compliance, Term Renegotiation, Professional Phone..., Accounts Payable, Bank Reconciliation, Works well in a team, Higher Education, FDCPA, Banking, Default, Loan recovery, Debt, Account Reconciliation, Typing, 10 Key, Process Improvement, Team Building, Credit, Risk Management, Leadership, Analysis, US GAAP, Thrive in A Fast-paced..., Interpersonal Skills, Written Communication, Oral Communication, Team Motivation, Customer Retention, Strategic Planning, Team Leadership, Coaching, Financial Analysis, Negotiation
Education
Indiana Wesleyan University 2012 — 2014
Bachelor of Science (B.S.), Accounting
Indiana Wesleyan University 2010 — 2012
Associate of Science (A.S.), Accounting
Freedom Mortgage January 2015 - Present
all Things images July 2014 - Present
SmartIT (Staffing & Solutions) September 2014 - December 2014
Ivy Tech Community College March 2013 - August 2014
Sallie Mae September 2012 - March 2013
Republic Airways Holdings May 2005 - September 2012
ITT Technical Institute May 2006 - August 2006
Capgemini October 2004 - May 2005
Cornerstone Solutions, Inc April 2003 - October 2004
Midwest ISO August 2000 - April 2003
Skills
Disaster Recovery, Business Continuity..., Backup & Recovery..., IT Management, Leadership, Management, Process Improvement, IT Strategy, ITIL Implementation, Vendor Relationships, Security, Information Security, ITIL, Program Management, Network Security, Risk Assessment, Commercial Photography, Virtualization, Firewalls, Vulnerability Management, Data Center, Information Technology, Security Policy, Enterprise Architecture, Security Architecture..., Information Security..., Security Audits, PCI DSS, Active Directory, Infrastructure, Security Awareness, IT Operations, Identity Management, ITIL Process..., IT Service Management, Sarbanes-Oxley Act, Consulting
Education
Indiana Wesleyan University's Adult Program
Associate's Degree, Communication and Media Studies
Kennedy Western University 2001 — 2003
BS, Management Information Systems
Cypress Lake 1982 — 1986
Navient September 2013 - Present
Sallie Mae November 2012 - September 2013
Sallie Mae February 2012 - November 2012
Sallie Mae February 2011 - February 2012
hhgregg, Inc September 2010 - February 2011
hhgregg September 2008 - September 2010
hhgregg September 2006 - September 2008
Skills
Customer Service, Microsoft Office, Inventory Management, Team Leadership, Sales, Customer Satisfaction, Help Desk Support, Credit Cards, Access, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, HTML, SQL*Plus, HTML 5, Dreamweaver, JScript, jQuery, PHP, phpMyAdmin, Windows, Python, Call Center, Escalation Resolution, Trendspotting, Altiris, Linux Desktop, Merchandising, Telephone Skills, SQL, Outlook, Loan Servicing, Interviews, Personnel Management, Data Analysis, Constructive Feedback, Quality Assurance, Call Centers, Performance Management, Performance Improvement
Education
Indiana University-Purdue University at Indianapolis 2012 — 2013
Certification, Web Development
Indiana University Purdue University 2010 — 2011
Bachelor of General Studies
Indiana University Bloomington 2006 — 2009
Informatics
Beech Grove Senior High School 2002 — 2006
Waste Management May 2015 - Present
Waste Management July 2014 - May 2015
AAA Property Services May 2006 - October 2014
Total Quality Logistics March 2012 - June 2014
STAR Financial Bank February 2011 - March 2012
sallie mae July 2009 - December 2009
penn station 2005 - 2009
Skills
Operations Management, Kronos, Coaching, Logistics Management, Development Of Employees, Organizational..., Problem Solving, P&L, Analysis, Customer Service, Human Resources, Sales, Negotiation, Account Management, Budgets, Microsoft Office, Forecasting, Accounting, Inventory Management, Marketing, Finance, Recruiting, Team Building, Financial Analysis, Employment Law, Employee Training, Mentoring New Hires, New Hire Processes, New Hire Training, Communication, Bookkeeping, Project Management, Manufacturing, People Skills, Interpersonal Skill, Mathematics, Motivation, Ethics, Entrepreneurship, Traditional Labor Law, Performance Reviews, Schedules, Mentoring, WMS Implementations, Red Prairie, Transportation..., Business Development
Education
Indiana Wesleyan University 2012 — 2014
Master's of Business Administration (MBA), Management, 3.75 GPA
Franklin University 2010 — 2011
Bachelor's of Science, Business Management & Leadership, 3.58 GPA
Ivy Tech Community College 2006 — 2010
Associate's of Science (A.S.), Business Administration
Angie's List May 2015 - Present
Pinnacle Partners, Inc September 2014 - April 2015
Monster Worldwide May 2013 - August 2014
YP July 2004 - May 2013
Sallie Mae October 2002 - July 2004
Sallie Mae January 1998 - October 2002
Skills
Lead Generation, Account Management, B2B, Sales, CRM, Sales Management, Direct Marketing, SEM, Customer Service, Sales Presentations, Cold Calling, Customer Retention, Direct Sales, Sales Process, Selling, Online Advertising, Sales Operations, Advertising Sales
Education
Indiana Wesleyan University 2000 — 2001
Bachelor of Science (B.S.), Business Information Systems
Bishop Chatard High School
Saint Joseph College
Salesforce September 2015 - Present
Salesforce April 2014 - September 2015
Sallie Mae March 2014 - April 2014
Tesla Motors December 2013 - March 2014
AT&T Mobility September 2010 - November 2013
Xavier University November 2007 - May 2010
Xavier University 2006 - 2010
Skills
Time Management, Sales, Customer Service, Cold Calling, Account Management, Leadership, Marketing, Customer Experience, Microsoft Office, Customer Satisfaction, Sales Operations, Budgets, Training, Retail, Recruiting, Salesforce.com, Coaching, Social Networking, Management, Event Planning, Social Media, Social Media Marketing, Interviews, Team Building, SaaS
Education
Indiana Wesleyan University 2011 — 2013
Master's of Management, Human Resources
Xavier University 2006 — 2010
Bachelor of Science (BS), Sport Management with a minor in business
Comcast Cable June 2014 - Present
Alta Resources September 2013 - March 2015
Alorica January 2013 - September 2013
Indiana University Health November 2011 - November 2012
S & R Resources June 2011 - November 2011
Sallie Mae March 2001 - March 2011
Skills
PeopleSoft, Access, Banking, Account Management, Accounts Payable, Accounts Receivable, Financial Accounting, IT Operations, Help Desk Support, Customer Service, Project Management, Project Planning, Business Analysis, Healthcare Information..., Information Technology, Software Documentation, System Administration, Technical Support, Troubleshooting, Windows
Education
Indiana Wesleyan University 2006 — 2009
Bachelor's degree, Business Information Technology
Ben Davis 1989 — 1992
Backyard Products, LLC. June 2014 - Present
Backyard Products, Llc. June 2014 - Present
Republic Services August 2011 - March 2014
Sallie Mae September 2007 - July 2011
Skills
Microsoft Office, Sales, Retail Sales, Construction, Collections, pipeline management, Account Management, Negotiation, Cold Calling, Contract Management, Process Scheduler, Building Relationships, Budgets, PowerPoint, Microsoft Word, Microsoft Excel, Contract Negotiation, Sales Presentations, Customer Retention
Education
Indiana Wesleyan University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Finish Line May 2013 - Present
The Finish Line May 2008 - May 2013
BMG Columbia House November 1994 - May 2008
Indecon Solutions July 1989 - November 1994
Sallie Mae January 1993 - August 1993
Eli Lilly December 1992 - January 1993
Anthem July 1988 - 1991
Community Health Network January 1988 - July 1989
Alverno Information Services January 1986 - September 1987
Skills
SQL, E-commerce, jQuery, JavaScript, Databases, DB2, JCL, SAS, Microsoft SQL Server, Web Services, XML, Software Development, Web Development, Web Applications, HTML, AJAX, CSS, SDLC, Requirements Analysis, REXX, MySQL, Linux, T-SQL, Oracle, Java, Spring, Tomcat, Java Enterprise Edition, Database Design, Unix, MVC, Hibernate, Agile Methodologies, Software Project..., PL/SQL, C, SOA
Education
IUPUI 1983 — 1989
Bachelor's of Science, Computer Technology
Indiana University-Purdue University at Indianapolis 1983 — 1989
BS, Computer Science
rushville consolidate high school 1979 — 1983
Shared Medical Services March 2015 - Present
State of Indiana - Board of Accounts June 2014 - March 2015
Sandlian Management Corporation August 2013 - June 2014
The College Network July 2012 - October 2013
Franciscan Physician Network July 2013 - July 2013
Sallie Mae November 2010 - June 2012
Alliance Imaging (Shared PET Imaging LLC) June 2005 - January 2010
Skills
NMTCB - current, Indiana Licensure for..., Microsoft Excel, Accounting, Customer Service, Microsoft Office, PowerPoint, Accounts Receivable, Leadership, Microsoft Word, Training, Human Resources
Education
Indiana Wesleyan University 2011 — 2013
Bachelor's degree, Accounting, GPA = 3.62
Indiana University 2001 — 2005
Bachelor's Degree, Nuclear Medicine Technology, GPA = 3.47
State of Indiana 2008 - Present
Sallie Mae May 2005 - April 2008
Skills
Virtualization, Database Design, Oracle, Windows Server, Database Administration, Performance Tuning, VMware, Databases, Servers, Red Hat Linux, Enterprise Architecture, Unix, Disaster Recovery, Unix Shell Scripting, Data Modeling, System Administration, Requirements Analysis, Data Warehousing, PL/SQL, SQL
Education
Indiana University-Purdue University at Indianapolis 2001 — 2005
Indiana University Health May 2014 - Present
IU Health Bloomington Hospital May 2011 - May 2014
ProsLink, Inc. April 2008 - April 2011
Sallie Mae July 2005 - April 2008
OneAmerica May 2003 - July 2005
Skills
Web Framework, SDLC, Project Management, Leadership, Visual Basic, Management, Business Analysis, VB.NET, Process Improvement, Data Analysis, SQL, Requirements Gathering, Visio, Project Planning, Business Process, SharePoint, Access, Software Project..., Healthcare, Healthcare Information..., Strategic Planning
Education
Indiana University-Purdue University at Indianapolis 2006 — 2009
MBA, Finance
University of Indianapolis - School of Business 2001 — 2005
Master of Business Administration (MBA), Finance, General
Huntington Learning Center April 2015 - Present
East Side University February 2015 - Present
SOS Tech 4 U May 2014 - Present
Sysco October 2014 - February 2015
R&R Mechanical June 2013 - July 2013
Contract Desktop Support for Loomis, Armored December 2011 - August 2012
Thomas & Lewin, Associates February 2011 - November 2011
Houston ISD August 2006 - May 2010
Copperas Cove ISD September 1999 - May 2006
Sallie Mae September 1998 - September 1999
Skills
Teaching, Customer Service, Software Installation, Troubleshooting, Windows, Networking, Microsoft Office, Microsoft Exchange, Public Speaking, Windows 7, Software Documentation, Computer Hardware, Visio, Training, Strategic Planning, Photoshop, PowerPoint, System Administration, Event Planning, Active Directory, XP, SharePoint, Data Analysis, Outlook, Technical Writing, Leadership, Management
Education
Texas A&M University 1989 — 1994
Bachelor’s Degree, Interdisciplinary Studies
ITT Technical Institute-Houston West
Associate’s Degree, Information Technology - Computer Networking Systems
Gladney Center for Adoption September 2006 - Present
Sallie Mae August 1993 - December 2003
Sallie Mae January 1991 - July 1993
Skills
Microsoft Office, Windows, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Indiana Wesleyan University 1993 — 1995
Bachelor of Science, Business Administration and Management, General
Purdue University 1990 — 1991
Business Administration and Management, General
USA Funds January 1989 - Present
USA Funds January 1989 - Present
Sallie Mae 2000 - 2002
Skills
Process Improvement, Strategic Planning, Product Development, Business Analysis, Project Management, Leadership, Microsoft Office, Program Management, Training, Team Building, Business Development, Marketing Strategy, Management, Team Leadership, Change Management, Public Speaking, CRM, Customer Service
Education
Indiana University-Purdue University at Indianapolis 1982 — 1986
Sallie Mae May 2013 - Present
Sell It Again Sam's Consignment September 2012 - May 2013
Don Hinds Ford 2012 - 2012
Quality Real Estate & Management Services August 2007 - October 2011
Deloitte & Touche November 2000 - July 2007
Skills
Microsoft Office, QuickBooks, Tenant Pro, Data Entry, Multi-line Phone, Transcription
Education
Ivy Tech Community College
Midwest Presort June 2014 - Present
Pitney Bowes Presort Services May 2011 - June 2014
Henry County Pregnancy Care Center 2009 - 2012
Russell Martin & Associates February 2011 - May 2011
Henry County Memorial Hospital November 2007 - October 2010
Sallie Mae/USA Funds University June 2000 - December 2006
Sallie Mae 1995 - 2000
Skills
Training, Management, Customer Service, Process Scheduler, Budgets, Sales, Time Management, Marketing, Invoicing, Logistics, Databases, Finance, Customer Satisfaction, Call Centers, Customer Retention, Process Improvement, CRM
Education
International Business College
Associate
Purdue Univsersity May 2013 - Present
Purdue University July 2012 - April 2013
Purdue University April 2011 - July 2012
Sallie Mae November 2010 - April 2011
Skills
Research, Microsoft Office, Higher Education, Community Outreach, Teaching, PowerPoint, Fundraising, Social Media, Nonprofits, Microsoft Excel
Education
Indiana University-Purdue University at Indianapolis 2006 — 2009
Bachelor of Science (B.S.), General Studies
Ivy Tech Community College-Lafayette 2002 — 2006
Associate of Science (A.S.), Early Childhood Education and Teaching
Greater Indy Habitat for Humanity August 2013 - Present
Engaging Solutions, LLC December 2011 - August 2013
Sallie Mae April 2011 - December 2011
U.S. Senator Evan Bayh November 2001 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Event planning, Public Relations, Public Speaking, Social Networking, Business Networking, Blogging, Community Outreach, Editing, Event Planning, Fundraising, Program Management, Social Media, Strategic Planning
Education
Indiana Wesleyan University
Associates in Business Administration
Sallie Mae December 2011 - Present
Gene B. Glick Co. 2010 - 2011
Hope Network October 2002 - February 2009
Skills
Customer Service, Strategic Planning, Team Leadership, Data Entry, Microsoft Office, Sales, Coaching, Customer Experience, Time Management, Financial Services, PowerPoint, Customer Retention, Training, Call Centers, Vendor Management, Team Building, Business Analysis, Management, Access, Outlook, SDLC, Microsoft Word, Business Process..., Employee Training, Relationship Management, Microsoft Excel, Project Management, Customer Satisfaction, Process Improvement, Recruiting, Salesforce.com, Performance Management, Marketing
Education
Indiana Wesleyan University 2011 — 2013
Bachelor of Science (B.S.), Business Management
Indiana Wesleyan University's Adult Program 2011 — 2013
Bachelor of Science, Business Management
Amtrak March 2011 - Present
Amtrak January 2010 - March 2011
OneAmerica December 2008 - August 2009
Sallie Mae October 2003 - December 2008
Sallie Mae October 2001 - October 2003
Skills
Access, Customer Service, Microsoft Excel, Outlook, Employee Relations, Data Entry, Human Resources, Microsoft Office, Performance Management, Analysis, Process Improvement, PowerPoint, Call Centers, Public Speaking, Management, Team Building, Training, Leadership, Program Management, Leadership Development
Education
Indiana Wesleyan University 2010 — 2012
Master’s Degree, Human Resources Management and Services
Indiana Wesleyan University 2005 — 2009
Bachelor’s Degree, Business Administration and Management, General
Navient May 2012 - Present
Sallie Mae October 2001 - May 2012
Sallie Mae October 1998 - October 2001
Sallie Mae September 1995 - September 1998
Sallie Mae April 1994 - August 1995
Sallie Mae July 1991 - April 1994
Skills
Time Management, Business Requirements, Clarity, Business Analysis, SDLC, Customer Service, Finance, Leadership, Management, PMP, Process Improvement, Project Management, Requirements Gathering, SharePoint, Training, Risk Management
Education
Indiana University-Purdue University at Indianapolis 1991 — 1995
BA, Organizational Communication
DFAS October 2012 - Present
Wellpoint Anthem April 2011 - August 2012
Lilly /contract BC Forward March 2010 - December 2010
Indiana Farm Bureau Insurance January 2007 - March 2010
Sallie Mae June 1996 - June 2006
Skills
Business Analysis, Quality Assurance, Visio, SDLC, Testing, User Acceptance Testing, Business Requirements, Quality Center, Requirements Gathering, Test Cases, Test Planning, Analysis, SharePoint, Software Documentation
Education
Indiana Wesleyan University 1992 — 1994
Associates, Business Admin.
ITT Technical Institute February 2015 - Present
ITT Technical Institute November 2012 - February 2015
Republic Airways Holdings, Inc. May 2012 - November 2012
Keller Graduate School of Management June 2010 - June 2012
Sallie Mae March 2012 - May 2012
CMG Worldwide July 2011 - March 2012
HGCF July 2008 - April 2010
United States Investigative Services July 2008 - February 2009
Bennett's Greenhouses Inc. November 2005 - December 2006
Skills
MS Project, PMI, Accounting, Communications Strategy, Excel, Budgeting, Auditing, Accounts Receivable, Accounts Payable, Budgets, Microsoft Excel, Training, Access, Financial Accounting, Public Relations, Leadership, Management, Analysis, Outlook, Strategic Communications, Microsoft Office, CRM, Risk Management, Team Building, PowerPoint, Project Management, Team Leadership, Microsoft Word, Payroll, General Ledger, Finance, QuickBooks, Time Management, Data Analysis, Account Reconciliation, Sales, Customer Service
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Graduate Certificate in Accounting, Accounting
Keller Graduate School of Management of DeVry University 2010 — 2012
M.B.A., Accounting and Project Management, Graduate
Indiana University-Purdue University at Indianapolis 2003 — 2005
B.A., Economics
Salesforce.com April 2013 - Present
ExactTarget April 2011 - April 2013
Sallie Mae November 1999 - July 2010
Sallie Mae August 1994 - November 1999
Education Loan Servicing 1985 - 1992
USA Group 1986 - 1987
Skills
PowerPoint, UltraEdit, Quality Assurance, Quality Center, FTP, Access, Microsoft Office, Putty, IDMS, RACF, SDLC, Oracle E-Business Suite, Change Management, Management, Requirements Gathering, Test Planning, Software Quality..., SQL, Business Process, SharePoint, Business Requirements, HP Quality Center
Education
Indiana University - Purdue University at
Indiana Wesleyan University
Javlin Capital August 2011 - Present
Sallie Mae November 2008 - March 2011
Arrow Financial Services, Sallie Mae 2007 - November 2009
Asset Performance Group, Sallie Mae 2006 - 2007
SLM Financial, Sallie Mae 2002 - 2006
Sallie Mae, SLM Financial 1998 - 2001
Skills
Loans, Credit, Portfolio Management, Salesforce.com, Investment Properties, Credit Cards, Loan Origination, Finance, Underwriting, Mortgage Lending, Strategic Planning, Investments, Sales, Executive Management, Management, Analysis, Financial Services, New Business Development, Business Development, Risk Management, Banking, Mergers & Acquisitions, Leadership, Financial Analysis, Mortgage Banking, Call Centers, Valuation, Sales Management, Relationship Management, Financial Modeling, Credit Analysis, Loss Mitigation, Selling, Strategic Financial..., Commercial Lending, Start-ups, Capital Markets, Funding, Due Diligence, Commercial Mortgages, Mortgage Servicing, Residential Mortgages, Strategy, Asset Management, Sales Operations, Credit Risk, Real Estate Economics, Private Equity, Structured Finance, Loan Servicing
Education
Ithaca College 1994 — 1997
BS, Marketing
Sallie Mae January 2014 - Present
SLMA January 2010 - January 2014
USA Funds Services December 1999 - January 2010
Chase Manhattan Corporation January 1984 - January 1997
Skills
Strategic Planning, Leadership, Leadership Development, Staff Development, Higher Education
Education
Iona College 1980 — 1985
Master of Business Administration (MBA), Business Administration and Management, General
The College of New Rochelle 1976 — 1980
BA, Psychology
Sallie Mae January 2005 - Present
Johnson & Johnson 1998 - 2003
Janssen Pharmaceutica (J&J) 1998 - 2003
Skills
Financial Analysis
Education
Iowa State University 1987 — 1991
BS, Fashion Merchandising
ExactTarget April 2012 - Present
Appnuity, LLC June 2010 - Present
Createc March 2008 - July 2011
Sallie Mae 2002 - 2007
Skills
Windows Server, Active Directory, Windows 7, Cisco Technologies, Microsoft Exchange, VMware, Servers, Citrix, Microsoft SQL Server, Technical Support, Networking, Process Improvement, Troubleshooting, Visio, SharePoint, System Administration, Disaster Recovery, Virtualization, SQL, Customer Service
Education
Indiana Wesleyan University's Adult Program
Teaching License, Elementary Education and Teaching
GEICO January 2015 - Present
MSD of Warren Township August 2014 - Present
Community Covenant Church July 2014 - November 2014
Concentra March 2013 - April 2014
WellPoint May 2010 - October 2011
Sallie Mae May 2008 - May 2009
Indy Parks and Recreation January 2006 - January 2008
Skills
Software Documentation, Invoicing, Medicare, Insurance, Medicaid, Treatment, Claim, Credit, Lotus Notes, Loans, HIPAA, Healthcare, Health Insurance, Medical Terminology, Medical Billing, Leadership, Time Management, Office Management, Payroll, Medical Records, Management, Medical Coding, Data Entry, ICD-9, Event Planning, Nonprofits, Strategic Planning
Education
Indiana University-Purdue University at Indianapolis 2010 — 2014
Bachelor's Degree, Health Services Management
Indiana University-Purdue University at Indianapolis 2010 — 2014
Minors, Human Resources Management and Services & Policy Studies
FCTucker August 2011 - Present
Office Services Consulting January 2008 - Present
Yoga Connection January 2008 - Present
Sallie Mae July 1984 - January 2008
Education
Indiana University-Purdue University at Indianapolis 1971 — 1973
Liberal Arts
Sallie Mae August 2012 - Present
Baldwin & Lyons, Inc. May 2012 - August 2012
Ascension Health March 2012 - May 2012
Diverse Managed Services, Inc September 2010 - December 2011
Health & Hospital Corporation of Marion County September 2002 - September 2010
Health & Hospital Corporation of Marion County June 2000 - September 2002
The Ink Well March 2000 - June 2000
Skills
Troubleshooting,..., Domain Account..., End-User Training, System Upgrades, Technical Documentation..., Systems Analysis and..., Configuration of phone..., Deployment and..., Network Printer..., Business Programming, Marketing Management, Business Statistics, Network Architecture..., Microsoft Office, Windows 7, Windows Server, Microsoft Exchange, Backup & Recovery..., Remote Monitoring, QuickBooks, Remote Infrastructure..., SCCM, iPhone, iPad, Troubleshooting, End User Training, Servers, Process Improvement, Active Directory, Hardware, Operating Systems, Integration, Help Desk Support, Disaster Recovery, Software Installation, Technical Support, Networking, Citrix, Wireless Networking, Laptops, System Deployment, Team Leadership, Project Management, DHCP, System Administration, Training, VMware, Enterprise Software, Management, Printers
Education
Indiana Wesleyan University 2005 — 2007
Masters Degree Science of Business Administration with specialization in Applied Management
Indiana Wesleyan University 2002 — 2004
Bachelor of Science in Business Information Systems, Network Architecture and Design, Web Development, Systems Analysis and Design, Business Statistics
International Business College 1998 — 1999
Associate in Science in Computer Applications & Programming, Access, LINUX, UNIX, Networking, HTML, Java, Java Script, Visual Basic, C, C++, COBOL, Desktop Pu
LexisNexis January 2014 - Present
LexisNexis November 2009 - January 2014
Sallie Mae June 2001 - October 2009
Skills
Account Management, Call Center, Direct Sales, Solution Selling, Salesforce.com, Management, Call Centers, Sales Process, Sales, SaaS, Strategic Planning, Strategic Partnerships, Customer Service, Lead Generation, Leadership, Cold Calling, Vendor Management, CRM, Customer Retention, Process Improvement
Education
Indiana Wesleyan University
Bachelor of Science (B.S.), Marketing
Unified Group Services June 2014 - Present
United Faith Housing Corporation March 2013 - Present
Hensler Services, Incorporated January 2011 - August 2013
Sallie Mae July 2011 - October 2011
Verizon Communication(former GTE) January 1999 - January 2008
GTE Supply January 1996 - January 1999
GTE North January 1993 - January 1996
GTE North January 1987 - January 1993
Skills
Analysis, Account Reconciliation, Payroll, Access, Accounting, Accounts Receivable, Finance, Human Resources, Invoicing, Management, PeopleSoft, QuickBooks, Account Management, Accounts Payable, Call Centers, Internal Controls, Microsoft Excel, Salesforce.com, Solution Selling, Team Leadership, Telecommunications
Education
Indiana Wesleyan University
Business Administration
Purdue University
Computer Technology
Daniels Associates Inc. January 2014 - Present
City of Indianapolis April 2013 - January 2014
Brown Mackie College November 2011 - April 2013
ITT Technical Institute March 2008 - November 2011
Sallie Mae October 2004 - April 2008
Nelnet June 2003 - October 2004
Community Business Innovations April 1999 - May 2003
Skills
Problem Solving, Customer Service, Account Management, Student Financial Aid, Process Improvement, Program Management, Leadership, Coaching, Management, Team Leadership, Training, Higher Education, Leadership Development, Student Affairs, Nonprofits, Project Planning, Time Management, Sales, Staff Development, Employee Training, Public Speaking, Access, Team Building, Resume Writing, Data Analysis, Analysis, Organizational..., Interviews, Career Counseling, Employee Relations, Policy, System Administration, Adult Education
Education
Indiana Wesleyan University 2008 — 2009
Master of Science, Management
Indiana Wesleyan University 2003 — 2007
Bachelor of Science, Business Information System
Harrison College May 2015 - Present
Adreima April 2014 - Present
ACS Office Solutions August 2012 - April 2014
Sallie Mae May 2011 - April 2012
Univita Health Inc October 2010 - December 2010
WellPoint October 2007 - September 2010
Skills
Call Center, Customer Service, Insurance, Microsoft Excel, HIPAA, Customer Satisfaction, Microsoft Office, PowerPoint, Health Insurance, Medical Terminology, Clerical Skills, Microsoft Office 2007, Lotus Notes, Coaching, Microsoft Word, Outlook, Data Entry, Administrative..., Fax, Filing, Critical Thinking, 10 Key, Time Management, Office Administration, Medical Records, Medical Billing, Medicare, Medical Coding, Medicaid, Healthcare, Phone Etiquette, ICD-9, Policy, Leadership, Telephone Skills
Education
Indiana University-Purdue University at Indianapolis 2010 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse
Ivy Tech Community College 2001 — 2007
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant
CNO Financial Group February 2012 - Present
Kelly Services May 2010 - August 2012
Source Interlink May 2009 - May 2010
Sallie Mae May 2003 - May 2008
Hopewell Center May 1999 - July 2000
Kool Kids Daycare May 1997 - May 1999
Saint John's Health System May 1996 - May 1997
Double D Press February 1990 - May 1996
Allied Grocers 1988 - 1989
Mounds Mall 1986 - 1987
Skills
Data Entry, Student Loans, Customer Service, Screen Printing, Offset Printing, Multi Tasking, Organization, Creativity, Advertising, Medical Records, Creative, quick..., Highly detail oriented
Education
Ivy Tech Community College 1984 — 1987
Associate's degree, Marketing
Shenandoah High School 1980 — 1983
Diploma, Art, business
Shenandoah High School
Aurora Bank June 2011 - July 2012
Aurora Bank FSB March 2010 - July 2012
Aurora Bank March 2010 - June 2011
Sallie Mae January 1993 - November 2008
Skills
Goal-oriented..., Strong verbal and..., Strong problem solving..., Strong time management..., Strong multitasking..., Strong customer service..., Work effectively..., Microsoft Office, CentreVu
Education
Indiana Wesleyan University 1997 — 2001
Bachelor of Science, Business Management, Graduated Cum Laude
Indiana Wesleyan University
Bachelor of Science
National Government Services December 2014 - Present
Simon Property Group January 2014 - August 2014
Sallie Mae June 2013 - January 2014
ADESA January 2013 - April 2013
Promethius Consulting, LLC December 2011 - August 2012
St. Vincent Hospital September 2010 - December 2011
IUPUI May 2003 - June 2010
Xerox August 1997 - December 2002
Skills
Computer Hardware, Windows Server, Technical Support, Windows 7, Troubleshooting, Windows, Active Directory, Networking, Help Desk Support, SharePoint, Visio, Software Documentation, Business Analysis, Team Leadership, SQL, VPN, Remote Desktop, Hardware, Operating Systems, Servers, Project Coordination, Project Management, SCCM
Education
Indiana University-Purdue University at Indianapolis 2013 — 2015
Bachelor's Degree - General Studies, Liberal Arts and Sciences, General Studies and Humanities
Indiana University-Purdue University at Indianapolis 2012 — 2013
Project Management Certificate Program
Purdue University-North Central Campus
Associate's Degree, Marketing
IUPUI August 2009 - Present
BizEd Consulting, LLC August 2008 - Present
Indiana Youth Institute August 2009 - September 2010
Sallie Mae March 2004 - August 2008
Sallie Mae, Indianapolis, IN 1988 - 2008
Sallie Mae June 2000 - February 2004
USA GROUP/Sallie Mae (Marketing Division), September 1998 - June 2000
USA Group/Sallie Mae July 1994 - August 1998
USA Funds June 1988 - June 1994
Skills
Public Speaking, Strategic Planning, Management Consulting, Budgeting, Higher Education, Customer Relations, Coaching, Non-profits, Customer Service, Marketing Strategy, Problem Solving, Sales Management, New Business Development, Team Building, Staff Development, Team Leadership, Planning, Leadership Development, Marketing Communications, Product Development, PowerPoint, Organizational..., Market Research, Budgets, Project Planning, Program Management, Marketing, Nonprofits, Student Financial Aid, Management, Strategy, Leadership, Community Outreach, Change Management, Social Media, Sales, Process Improvement, Admissions, Training, Project Management, Business Strategy, Time Management, Enrollment Management, Business Development, Entrepreneurship, Policy, Fundraising, Student Affairs, Campus, Human Resources
Education
Indiana University-Purdue University at Indianapolis 2001 — 2004
Masters
Indiana Wesleyan University 1994 — 1998
Business
Ivy Tech Community College
Visual Communications
NextGear Capital December 2014 - Present
NextGear Capital October 2013 - December 2014
NextGear Capital January 2013 - October 2013
Sallie Mae August 2010 - February 2012
Lincoln College of Technology 2012 - 2012
Skills
Student Financial Aid, Student Loans, Account Reconciliation, Admissions, Loans, Enrollment Management, Loan Servicing, Research, Auditing, Loan Origination, Default, Credit, Banking, Accounts Receivable, Team Building
Education
Carmel High School 2004 — 2007
Indiana Wesleyan University
Criminal Justice/Police Science
Apollo Education Group, Apollo Professional Sales 2012 - Present
Sallie Mae 2006 - 2012
Sallie Mae 2003 - 2006
Business Furniture Corporation 2001 - 2003
Skills
Vendor Management, Change Management, Strategic Planning, Management, Process Improvement, Staff Development, Microsoft Office, Marketing, Salesforce.com, Leadership, Student Financial Aid, Business Relationship..., CRM, Higher Education, Program Management, PeopleSoft, Visio, SDLC, Enrollment Management, Strategy, Recruiting, Call Center, Project Management, Leadership Development, Team Leadership, Public Speaking, Microsoft Excel, Analysis, Sales Management, Problem Solving, Analytics, Email Marketing, Training, Marketing Strategy, Account Management, Budgets, Sales, Cross-functional Team..., Coaching, Business Analysis, Customer Service, Business Development, Team Building, Financial Services, Data Analysis, Access, Organizational..., Risk Management, Retaining Customers, Business Process...
Education
Indiana University-Purdue University at Indianapolis 1994 — 1997
Bachelor of Arts (B.A.), Organizational Communication, Graduated with High Distinction
Brookfield Global Relocation Services (Formerly Prudential Relocation) December 2011 - December 2012
Prudential Relocation March 2006 - December 2011
F.C. Tucker Company December 2003 - June 2006
Sallie Mae October 1990 - November 2003
Skills
Microsoft Office, Customer Service, PowerPoint, Qvidian, Marketing Communications, Technical Writing, Business Analysis, Proposal Writing, Marketing, Management, Account Management, Marketing Strategy, Social Media Marketing, Sales, Strategic Planning, Negotiation, Strategy, Business Development, Contract Negotiation, Leadership, Selling, New Business Development, CRM
Education
Indiana Wesleyan University 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Marketing
Villanova University 2010 — 2010
Certificate in Government Contract Management
T2 Systems June 2013 - Present
ITT Technical Institute 2012 - 2013
Sallie Mae 2010 - 2012
Greenfield-Central School Corp 2007 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Photoshop, Event Planning
Education
Indiana University-Purdue University at Indianapolis 2005 — 2009
Bachelor's degree, Interior Design
Mary Rigg Neighborhood Center August 2013 - Present
Eastgate Christian Church (Disciples of Christ) June 2011 - Present
Sallie Mae July 2012 - December 2012
USA Funds March 2002 - October 2011
PNC Financial Services Group March 1993 - August 2001
USA Funds December 1984 - March 1993
USA Funds December 1984 - March 1993
National City Bank January 1980 - December 1984
Skills
Marketing Strategy, Customer Service, Staff Development, Vendor Relationships, Budgets, Public Speaking, Non-profits, Higher Education, Management, Policy, Financial Services, Training, Program Management, Time Management, Banking, Customer Satisfaction, Student Financial Aid, Finance, Project Management, Marketing, Leadership Development, Strategic Planning, Coaching, Leadership, Team Leadership, Process Improvement, Risk Management, Customer Retention, Financial Analysis, Nonprofits
Education
Indiana Wesleyan University 1991 — 1993
BSM, Management
Angie's List July 2014 - Present
ExactTarget July 2011 - July 2014
Sallie Mae 1993 - July 2011
Computer Task Group 1989 - 1993
Skills
Program Management, Team Leadership, Customer Relationship..., Risk Management, Data Center Integrations, Department Budgeting, Strategic Planning, Software Project..., Software Documentation
Education
Indiana Wesleyan University
Bachelor of Science (BS), Business Administration, Management and Operations
University of Indianapolis
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Sallie Mae May 2015 - Present
NECTIR June 2014 - October 2014
ServiceNet September 2013 - May 2014
University of Massachusetts Amherst January 2014 - April 2014
ThomasBoston Brand Consultancy July 2013 - August 2013
YMCA May 2008 - August 2013
Skills
Market Research, Data Analysis, Marketing, Microsoft Excel, Online Research, Time Management
Education
Isenberg School of Management, UMass Amherst 2011 — 2015
Bachelor of Business Administration (BBA), Marketing + Sociology Double Major, 3.64 Cumulative GPA
Anthem April 2009 - Present
Conseco March 2008 - February 2009
Sallie Mae November 2004 - February 2008
La QUINTA2003 - 2004 June 2003 - November 2004
Skills
Business Analysis, Customer Service, Management, Training
Education
Indiana Wesleyan University 2007 — 2008
Associates, Business Management
Indiana Wesleyan University
Associate degree, Business Management
Cornerstone Information Systems February 2014 - Present
Pharmakon April 2012 - February 2014
T2 Systems February 2008 - December 2009
Bradford Scott Data Corporation 2004 - 2006
Baker Hill 2000 - 2003
Sallie Mae 2000 - 2003
Skills
Project Management, Process Improvement, Software Documentation, Training, Leadership, Change Management, Management, Team Leadership, Performance Management, Leadership Development, Coaching, Customer Service, Quality Assurance, Data Analysis, Call Centers, Vendor Management, Management Consulting, PowerPoint, Microsoft Excel, Public Speaking, Employee Training, Talent Acquisition, Customer Satisfaction, Access, Cross-functional Team..., Salesforce.com, Program Management, Outlook, Microsoft Word, Project Planning, Operations Management, Troubleshooting, Marketing, Interviews, Onboarding, Sales, Business Process..., Business Analysis, Microsoft Office, Account Management, Budgets, CRM, Strategic Planning, Team Building, Healthcare, Consulting
Education
Indiana University-Purdue University at Indianapolis
Book Solutions July 2013 - Present
Ascension Health February 2014 - May 2015
Sallie Mae February 2013 - February 2014
St.Vincent Heart Center June 2012 - February 2013
Carey Services April 2008 - August 2011
Skills
Human Resources, Employee Benefits, Leave Administration, Employee Relations, Onboarding, PeopleSoft, Benefits Administration, HRIS, Performance Management, Recruiting, Organizational..., New Hire Orientations, Outlook, Applicant Tracking..., Deferred Compensation, ADP ezLaborManager, Employee Handbooks, FMLA, Personnel Management
Education
Indiana Wesleyan University
Business Management
Finish Line June 2012 - Present
Finish Line January 2009 - June 2012
Diversity Roundtable of Central Indiana January 2009 - December 2011
Finance Center Federal Credit Union July 2008 - January 2009
Sallie Mae 2006 - 2008
Sallie Mae July 1994 - May 2006
Telamon January 2002 - May 2004
US Army April 1980 - October 1991
Skills
Policy, Compliance, Hiring, Process Improvement, Team Building, Employee Relations, Human Resources, Customer Service, Management, Team Leadership, Succession Planning, Interviews, Analysis, Employee Engagement, Training, Operations Management, Organizational..., Talent Management, Strategic Planning, Recruiting, Payroll, Leadership, Call Centers, Business Development, Customer Satisfaction, Employee Training, Retail, Leadership Development, Time Management, Talent Acquisition, Performance Management, Onboarding, Coaching, College Recruiting, Customer Retention, New Hire Orientations, Applicant Tracking..., Personnel Management, FMLA, Sourcing, HRIS
Education
Indiana Wesleyan University 2008 — 2008
MBA, Management
Indiana Wesleyan University 2003 — 2007
BS, Business Management
Community Health Network June 2011 - April 2013
Franciscan Alliance, Inc. December 2008 - February 2011
Sallie Mae December 2006 - December 2008
Skills
Healthcare Information..., Healthcare, EMR, Process Improvement, EHR, Leadership, Hospitals, Epic Systems, Analysis, Ambulatory, Training, HL7, HIPAA, Informatics, Business Intelligence, CPOE
Education
Indiana Wesleyan University
Bachelor of Science (B.S.), Business Information Systems
ITT Technical Institute June 2014 - Present
ITT Technical Institute May 2013 - May 2014
Medtech College May 2012 - January 2013
ITT Technical Institute January 2012 - May 2012
Rasmussen College February 2010 - March 2011
Sallie Mae November 2002 - January 2010
Sallie Mae June 1999 - November 2002
Skills
Internal Communications, Analysis, Technical Writing, Training Skills, Client Relationship..., Client Engagement, Client Services, Client Communication, Training & Development, Technical Training, Technical Analysis, Technical Communication, Training, Employee Training, Financial Services, Strategic Planning, Call Centers, Management, Time Management, Project Management, Higher Education, Customer Engagement, CRM, Newsletters, Student Financial Aid, Sales, Coaching, Team Building, Customer Retention, Budgets, Enrollment Management, Editing, Policy, Leadership, Research, Leadership Development, Student Loans, Microsoft Office, Staff Development, Customer Service
Education
Indiana Wesleyan University
Degree: Bachelor of Science, Writing and CE; Psychology
Kellogg Community College
AS, General Studies
Maple Valley Jr Sr High School
Maple Valley Jr Sr High School
Liaison Technologies November 2014 - Present
MetLife January 2014 - November 2014
MedImmune/AstraZeneca January 2012 - January 2014
Mead Johnson Nutrition March 2011 - December 2011
Eli Lilly January 2001 - June 2010
Sallie Mae December 1999 - December 2000
Skills
Project Management, CDISC, Oracle, Computer System..., SDTM, 21 CFR Part 11, Cross-functional Team..., Microsoft SQL Server, Pharmaceutical Industry, Data Management, Business Analysis, GxP, Change Control, Software Documentation, GLP, Lifesciences, Biotechnology, Validation, Clinical Trials, SDLC, Documentum, MS Project, Visio, PL/SQL, FDA, Sop, Quality Assurance, LIMS, CRO, Business Objects, Regulatory Requirements, Protocol, CAPA, SharePoint, Document Management, Regulatory Submissions, R, Quality System, IT Strategy, Regulatory Affairs, Data Modeling, Data Warehousing, Requirements Gathering, Project Portfolio..., Data Analysis, Visual Studio, Requirements Analysis, Vendor Management, Change Management, Business Intelligence
Education
Indiana University-Purdue University at Indianapolis 1990 — 2000
B.S., Computer Technology
Mount Vernon Community Schools August 2015 - Present
Primerica August 2014 - Present
Jarden Home Brands July 2015 - August 2015
Hamilton Southeastern School District September 2014 - July 2015
MSD Lawrence Township November 2014 - December 2014
Kid's World Early Learning Center January 2014 - August 2014
Noblesville Schools August 2006 - January 2014
Indianapolis Public Schools October 2003 - August 2006
Sallie Mae 2006 - 2006
Mobile Instrument Service & Repair Inc. 1999 - 2000
Skills
Music, Musical Theatre, Teaching, Curriculum Design, Band, Music Education, Curriculum Development
Education
Indiana Wesleyan University 2007 — 2009
Master of Education (MEd), Education
Wright State University 2000 — 2003
Bachelor of Fine Arts (BFA), Music Teacher Education
Ball State University 1995 — 1999
Music Engineering Technology
Cigna February 2012 - Present
Sallie Mae March 2010 - February 2012
Telerx 2002 - 2010
Telerx 2002 - 2010
Skills
Call Centers, Customer Service, Leadership, Customer Satisfaction, Operations Management
Education
King's College 1994 — 1996
Master's Degree, Health Administration
Ithaca College 1983 — 1985
Bachelor's Degree, Communication and Media Studies
Dawson Tire & Wheel July 2014 - Present
Dawson Tire & Wheel July 2014 - Present
Sallie Mae September 2013 - July 2014
Luby's (Cheeseburger in Paradise) October 2002 - October 2013
Suburban Propane May 2010 - August 2011
FREESTYLE MUSIC PARK February 2009 - February 2010
Hard Rock Park December 2007 - February 2010
cheeseburger in paradise 2002 - 2008
Cheeseburger in Paradise 2002 - 2007
Skills
Proficient in MS Word,..., Restaurants, Microsoft Excel, PowerPoint, Purchasing, Event Planning, Time Management, Process Scheduler, Administrative..., Team Building, Hospitality, Strategic Planning, Project Planning, Data Entry, Budgets, Operations Management, Payroll, Inventory Management, Customer Satisfaction, Customer Service, Retail, Event Management, Administrative..., Leadership, Marketing, Teamwork, Human Resources, Training
Education
Indiana University-Purdue University at Indianapolis 2002 — 2013
Bachelor of Arts (B.A.), General Studies, 3.0
Monster.com Inside SalesMonster Worldwide2005 - Present
Sallie Mae 2000 - 2004
Sallie Mae 2000 - 2004
Education
Indiana University-Purdue University at Indianapolis 2000 — 2004
Sheehan Property Management February 2012 - Present
Gene B. Glick May 2011 - September 2011
Lockheed Martin August 2009 - January 2011
Sallie Mae January 2008 - August 2008
Skills
Property Management, Leases, Customer Service, Apartments, Sales, Training, Negotiation, Rentals, Marketing, OneSite, Sure Deposit, Resite, Employee Relations, Yardi, Microsoft Office, Relocation, Management, Student Loan Systems:..., Property, Microsoft Excel, PowerPoint
Education
Indiana Wesleyan University 2015 — 2017
Bachelor's degree in progess, Business Management and a Specialization in Human Resources
Indiana Wesleyan University 2012 — 2015
Associate’s Degree, Associates of Business Degree, 3.7
PNC Bank September 2007 - Present
Chase February 2004 - September 2007
Sallie Mae August 2001 - February 2004
Skills
Credit, Consumer Lending, Small Business Lending, Loans, Banking, Retail Banking, Commercial Lending, Mortgage Lending, Credit Analysis, Commercial Banking, Customer Service, Sales
Education
Indiana Wesleyan University's Adult Program 2010 — 2011
Associate, Accounting & Finance
Retired February 2015 - Present
Sallie Mae June 1991 - January 2015
Computer Task Group March 1987 - June 1991
Brylane (The Limited) May 1983 - March 1987
Merchants National Bank May 1978 - May 1983
Skills
COBOL, SDLC, Mainframe, DB2, Application Development, MS Office Suite, MS Project, Visio, Visual Studio, PowerBuilder, JCL, Navigator, Requirements Gathering, Requirements Analysis, Requirements Management, System Requirements, IBM Assembler, CICS, IDMS, Sybase, SQL, SharePoint, Endevor, Clarity, Dec, VAX/VMS, Open Workbench, Business Requirements, Software Development, Enterprise Architecture, Data Modeling
Education
Indiana University-Purdue University at Indianapolis 1978 — 1984
AAS, Computer Technology
Catheral High Shool
Howe High School
DFAS January 2012 - Present
Hewlett Packard April 2010 - January 2012
Creative Solutions Consulting Inc (CSCI) April 2008 - August 2010
Sallie Mae August 2007 - April 2008
Kaplan Professional Schools 2005 - 2007
American Electric Power June 2001 - March 2005
Skills
Oracle, SQL, PL/SQL, Data Modeling, SharePoint, Data Analysis, Data Warehousing, Visio, Business Analysis, Budget Management, Technology Integration, Planning Budgeting &..., Scheduling, Process Management
Education
Indiana Wesleyan University 2013 — 2015
Master of Business Administration (M.B.A.), Master Business Administration
Purdue University 1997 — 2001
Bachelor's degree, Management MIS
Ascension Health March 2014 - Present
Ascension Health Ministry Service Center June 2012 - March 2014
Sallie Mae May 2004 - June 2012
Education
Indiana University-Purdue University at Indianapolis 1997 — 2003
Natual Path to Health, LLC November 2011 - Present
National Government Services November 2010 - November 2011
Eli Lilly and Company September 2010 - November 2010
Eli Lilly and Company March 2010 - March 2010
Myers and Stauffer LC November 2008 - January 2010
Sallie Mae January 1998 - November 2008
Skills
Process Improvement, Quality Assurance, Business Analysis, Project Management, Change Management, Quality Control, Statistics, Risk Assessment, Policy, Root Cause Analysis, ITIL Certified, Legislation, SDLC, SharePoint, Visio, Training, SQL, Testing, User Acceptance Testing, Management, Test Cases, Requirements Gathering, Software Documentation
Education
Indiana Wesleyan University 1992 — 1995
Associate of Science (AS), Business Administration and Management, General
The Hartford Insurance June 2008 - Present
Nelnet April 2006 - November 2007
AT&T February 2004 - March 2006
Sallie Mae 1994 - 2003
UPS 1992 - 1994
Education
Indiana Wesleyan University 1999 — 2004
The University of Georgia 1987 — 1989
Chatard High School 1983 — 1987
CTB McGraw Hill November 2007 - Present
The Sallie Mae Fund November 2002 - September 2007
Sallie Mae 2004 - 2007
Kelly Services June 2002 - November 2002
eGIX November 2000 - May 2002
One Call Communications March 1990 - October 2000
Skills
Call Center, Troubleshooting, Technical Support, Customer Service, Salesforce.com, Microsoft Office, Microsoft Excel, Project Management, Non-profits, Analysis, Marketing, Business Development, Strategic Planning, Sales Management, Budgets, Telecommunications, Social Media, Program Management, HTML, SQL, Call Centers, Management, Team Building, Vendor Management, Process Improvement
Education
Indiana University-Purdue University at Indianapolis 1996 — 1997
Kaplan University - Indianapolis
Medical Office Management/Administration
Sallie Mae July 2013 - Present
SallieMae August 2010 - July 2013
Health Care Excel 2007 - April 2010
Skills
Employee Benefits, Human Resources, Employee Relations, Recruiting, Microsoft Word, Strategic Planning, Microsoft Office, Healthcare, Performance Management, Operations Management, New Hire Orientations, Training, Organizational..., Customer Service, Talent Management, College Recruiting, Interviews, Technical Recruiting, Employee Engagement, Benefits Administration, PowerPoint, Process Improvement, Microsoft Excel, Applicant Tracking..., Coaching, Management, Onboarding, Leadership, Business Development, Team Building
Education
University of Phoenix 2004 — 2004
Bachelor's degree, Business
Indiana University-Purdue University at Indianapolis
Business
Crowell & Moring LLP June 2013 - Present
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates 2012 - 2013
Covington & Burling LLP 2010 - 2012
The Piedmont Group 2009 - 2010
The Advisory Board Company 2008 - 2009
Sallie Mae 2003 - 2008
Skills
CRM, New Business Development, Business Planning, Marketing Strategy, Direct Marketing, Strategic Planning, Account Management, Strategic Partnerships, Lead Generation, Public Relations, Market Research, Strategic Communications, Event Management, Proposal Writing, Analytics, Business Strategy, RFP, Project Management, Sales Presentations, Budgets, Copywriting, Social Networking, Relationship Management, Newsletters, Event Planning, Email Marketing, Cross-functional Team..., Business Development, Sales, Program Management
Education
Isenberg School of Management, UMass Amherst 2000 — 2004
BBA, Marketing
RBS Citizens N.A. June 2014 - Present
Citizens Bank October 2013 - Present
Aflac May 2013 - October 2013
GL Advisor August 2012 - January 2013
Discover Student Loans (formerly, Citi, The Student Loan Corp) April 2000 - June 2011
Nellie Mae July 1998 - April 2000
Sallie Mae February 1997 - June 1998
Sallie Mae April 1996 - February 1997
Skills
Relationship Management, Project Management, Contract Management, Staff Development, Government Relations, Budgeting and..., Vendor Relations, Rules and Regulations..., Presentations, Facilitation and..., Communication, Budgets, Workshop Facilitation, Process Improvement, Financial Analysis, Financial Services, Leadership, Strategy, Coaching, Management, Finance, Loans, Cross-functional Team..., Strategic Planning, Training, Sales, Analysis, Business Development, Marketing, Risk Management, Team Building, Sales Management, Negotiation, Executive Management, CRM, Banking, Salesforce.com, Outlook, Account Management, Data Analysis
Education
Ithaca College 1991 — 1995
Bachelor of Arts, Spanish
Cambia Health Solutions June 2014 - June 2015
Prokarma (Kaiser Permanente) October 2013 - June 2014
Rolls-Royce April 2012 - June 2013
State Farm Insurance October 2011 - April 2012
Indiana University Health January 2011 - May 2011
Sallie Mae July 2009 - January 2011
Eli Lilly and Company November 1998 - February 2009
RAYTHEON CO August 1997 - October 1998
Naval Avionics Center June 1983 - August 1997
Skills
Management, Process Improvement, Business Analysis, Six Sigma, Program Management, Software Documentation, Quality Management, Team Leadership, Visio, System Testing, Change Management, Requirements Gathering, Quality Center, User Acceptance Testing, Agile Methodologies, PMP, Leadership, Integration, SharePoint, Testing, Quality Assurance, SDLC, Vendor Management, Project Management, Business Process, Analysis, MS Project, Computer System..., Business Intelligence, Software Development, Databases, HP Quality Center, Microsoft Project
Education
Indiana Wesleyan University 2005 — 2006
Master of Science; MSM, Management
Purdue University 1978 — 1983
BS, Electrical Engineering
Sallie Mae November 2006 - January 2008
Education
Indiana Wesleyan University 1990 — 1995
DIRECTV March 2008 - Present
Sallie Mae August 2005 - March 2008
Grand Circle Corporation September 2003 - August 2005
Hill Holliday May 2002 - September 2003
Scudder Investments February 1996 - March 2002
Mercer Management Consulting 1994 - 1996
Frontier Science 1992 - 1994
Skills
Access, Database Marketing, Online Advertising, Analytics, Project Management, E-commerce, SQL, Financial Services, Analysis, Strategy, Call Center, Market Research, Segmentation, Direct Marketing, Databases, Web Analytics
Education
Iowa State University 1990 — 1992
Masters, Statistics
University of Pittsburgh 1986 — 1990
Bachelors, Mathematics
ITT Technical Institute March 2003 - Present
Sallie Mae August 1994 - March 2003
USA Group March 1987 - August 1994
Education
Indiana University-Purdue University at Indianapolis 1992 — 1993
MISO June 2008 - Present
Sallie Mae May 2005 - April 2008
Skills
Process Improvement, Business Analysis, SDLC, Visio, Requirements Analysis, SQL, SharePoint, Requirements Gathering, Software Documentation, Software Project..., ITIL v3 Foundations..., PL/SQL, C#, .NET, Oracle, Confluence, Agile Methodologies, Agile Project Management, Project Management, Energy Markets, Business Intelligence
Education
University of Iowa 1997 — 2000
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Iowa State University 1995 — 1997
PharmaNet/i3 January 2011 - Present
inVentiv Clinical Solutions January 2011 - September 2011
Sallie Mae October 2003 - June 2010
American Funds Service Company January 1999 - January 2003
Skills
Strategic Planning, Customer Service, Cross-functional Team..., Project Management, Marketing
Education
Indiana Wesleyan University 2000 — 2002
Master of Business Administration (MBA), Business/Commerce, General
Indiana University 1993 — 1997
Bachelor of Arts Degree, History and Political Science
Triton HS
Sallie Mae September 2010 - Present
Sallie Mae April 2001 - September 2010
Skills
Leadership, Process Improvement, Strategic Planning, Training, Salesforce.com, Team Building, Project Management
Education
Hamilton Heights High School
Indiana Wesleyan University
Business Administration, Management and Operations
Walt Disney World April 2015 - Present
SeaWorld Parks & Entertainment December 2014 - March 2015
GE Capital May 2013 - October 2014
Finish Line November 2012 - April 2013
Aptean May 2012 - March 2013
Consona Corporation May 2012 - August 2012
State of Indiana December 2011 - May 2012
CNO Financial Group May 2011 - December 2011
State of Indiana June 2008 - October 2009
Sallie Mae January 2005 - November 2007
Skills
Visio, SharePoint, Software Documentation, Process Improvement, Testing, SDLC, Business Analysis, Requirements Analysis, Business Process, Access, Databases, User Acceptance Testing, Requirements Gathering, Data Analysis, PeopleSoft, Troubleshooting, Microsoft Office, Business Requirements, Customer Service, Insurance, Documentation, Customer Relations, Mentoring, Business Intelligence, Technical Writing, Excel, Analysis, Word, PowerPoint, Business Process..., Problem Solving, Test Director, Microsoft SQL Server, Crystal Reports, Visual Studio, ERP, CRM, ALM, Siebel, Quality Center, Quality Assurance, XML Spy, SnagIt, QTP
Education
Indiana University-Purdue University at Indianapolis 2010 — 2012
Bachelor's degree, General Studies
Indiana University-Purdue University at Indianapolis 2007 — 2010
Associate of Arts (AA)
Sheridan High School 1984 — 1997
general, general
Marion General Hospital December 2011 - Present
Northeast Indiana Area Health Education Center May 2014 - June 2015
Community School for the Arts July 2014 - March 2015
Sallie Mae April 2010 - December 2011
WorkOne August 2008 - April 2010
LabCorp April 2002 - August 2008
Skills
Employee Relations, Performance Management, Process Improvement, Talent Management, Employee Engagement, Management, Leadership Development, Strategic Planning, Change Management, Talent Acquisition, PeopleSoft, Leadership, Recruiting, Employee Benefits, New Hire Orientations, Human Resources, HRIS, Training, Customer Service, HIPAA, Interviews, Contract Negotiation, Onboarding, Youth Development, Youth Mentoring, Workforce Planning, FMLA, College Recruiting, Teaching, Healthcare Management, Applicant Tracking..., Employee Training, Job Fairs, Internet Recruiting, Staffing Services, Training Delivery, Cold Calling, Instructional Design, Learning Management..., Hiring, Job Descriptions, Microsoft Excel, Microsoft Word, Community Outreach, Management Development, Hospitals, Staff Retention, Sourcing, Team Building, Public Speaking
Education
Indiana Wesleyan University 2008 — 2010
M.S., Management
Ball State University - College of Business 2002 — 2008
B.S., Human Resources Management & Organizational Communication
Blackford High School
Sallie Mae March 1997 - Present
Bell Labs Lucent Technologies January 1990 - March 1997
Bell Labs Lucent Technologies June 1981 - December 1996
Education
Indiana Wesleyan University 1993 — 1995
MBA, Business
Indiana Wesleyan University 1991 — 1993
BA, Management
Vincennes University 1979 — 1981
AS, Industrial Design Technology
Sallie Mae February 1981 - Present
Sallie Mae 1981 - 2008
USA Group 1981 - 1999
Education
Marion College 1994 — 1996
Management
Indiana University-Purdue University at Indianapolis
Bachelor, Management
International Association of Plastics Distribution October 2014 - Present
Total Plastics, Inc. March 2012 - Present
BGBI Products, LLC December 2008 - Present
Geist Lake Coalition 2010 - February 2013
Student Aid Services January 2011 - March 2012
BGBI Consulting June 2008 - March 2012
Sallie Mae June 2000 - April 2001
USA Group October 1991 - April 2001
USA Group October 1983 - October 1991
AFNB 1979 - 1983
Skills
Leadership Development, Operations Management, Organizational..., Executive Management, Business Process..., Leadership, Management, Strategy, Sales, IT Management, Strategic Planning, Training, Program Management, Business Development, Change Management, Process Improvement, Team Building, Sales Management, New Business Development, Product Development, Customer Service, CRM, Budgets, Cross-functional Team..., Manufacturing, Contract Negotiation, Continuous Improvement, Purchasing, Product Management, Forecasting, Negotiation, Supply Chain Management, Product Marketing, P&L Management, Sales Operations, Plastics
Education
Indiana Wesleyan University
BS, Business Administration
Sallie Mae ArtistDeco ClayApril 2013 - Present
Mary Kay Cosmetics September 1993 - Present
Education
Indiana University-Purdue University at Indianapolis 1996 — 2001
Associate's degree, Computer and Information Sciences and Support Services
USA Funds February 2011 - Present
Sallie Mae, Inc May 2008 - June 2010
Sallie Mae, Inc October 2007 - May 2008
Sallie Mae July 2004 - October 2007
Sallie Mae April 2003 - July 2004
Cingular, Inc February 2001 - November 2002
Blockbuster Music 1995 - 2000
Skills
Requirements Analysis, Process Improvement, Requirements Gathering, Test Preparation, Testing, Business Analysis, Project Management, Test Planning, Business Requirements, Certified Scrum Master..., User Acceptance Testing, Customer Service, Test Cases, Regression Testing, Project Planning, Test Management, SDLC, Cash Management, New Product..., Microsoft Office, CRM, Microsoft Excel, Technical Writing, Technical Documentation, Manual Testing, Training, Manual Test Execution, Agile & Waterfall..., Agile Testing
Education
Indiana University-Purdue University at Indianapolis 2001 — 2003
Masters
Indiana University-Purdue University at Indianapolis 1995 — 1998
Bachelor
Lawrence North High School 1990 — 1994
Diploma
Navient May 2014 - Present
Sallie Mae 2001 - May 2014
Paul Harris Stores, Inc. 1986 - 2001
Skills
JCL, CICS, COBOL, SDLC, IDMS, Application Development, Business Objects, Clarity, Mainframe, PMO, DB2, Visio
Education
Ivy Tech Community College 1982 — 1984
Associate, Computer Science
Eli Lilly Quality Assurance ManagermarchFIRST2000 - 2001
Whittman-Hart 1999 - 2001
Professional Data Dimensions 1998 - 1999
Sallie Mae 1988 - 1998
Skills
Change Control, 21 CFR Part 11, Computer System..., Testing, FDA, Validation, Pharmaceutical Industry, SharePoint, Quality Assurance, SDLC
Education
Indiana Wesleyan University 1998 — 2002
Bachelor of Science, Business Information Systems
Sallie Mae Senior DirectorUSA Funds Services2000 - Present
Education
Indiana University-Purdue University at Indianapolis 1977 — 1981
Bachelors, Business
Ontario Systems October 2012 - Present
Ontario Systems November 2009 - October 2012
Sallie Mae October 1990 - May 2008
Skills
Process Improvement, Troubleshooting, CRM, Business Analysis, Team Building, Leadership, Call Center, Visio, Call Centers, SaaS, Vendor Management, Project Management, Requirements Analysis, SharePoint, Account Management, Management
Education
Indiana Wesleyan University 2000 — 2005
Business Management, Business Management
Leftfield Pictures April 2014 - Present
Viacom September 2013 - April 2014
Sharp Entertainment October 2012 - September 2013
Sharp Entertainment November 2011 - October 2012
Sallie Mae June 2010 - September 2011
ICTV January 2011 - May 2011
Note 2 Self Media August 2010 - May 2011
Ithaca College Technical Operations January 2009 - May 2011
Ithaca College Technical Operations December 2008 - May 2011
DreamWorks Animation January 2010 - May 2010
Skills
Final Cut Studio, Microsoft Office, Photoshop, Social Media, Customer Service, Camera Operator, Television Production, Studio Lighting, ENPS, Duet, Video Production, Avid Media Composer, Tapeless Workflow, Camera Operating, Media Management, Blurring, Logging, Film, Final Cut Pro, Public Relations, Video Editing, Video, Documentaries, Editing
Education
Ithaca College 2007 — 2011
Bachelor of Science, Television/Radio, Sociology, Culture and Communication
M&A Investments December 2008 - Present
Motion Technologies 2010 - 2011
Lilly USA, LLC October 2007 - October 2010
Eli Lilly & Company: Lilly USA October 2007 - June 2008
Eli Lilly and Company March 2005 - October 2007
Eli Lilly and Company July 2001 - March 2005
Sallie Mae May 1991 - February 2001
Education
Indiana University-Purdue University at Indianapolis 1985 — 1989
Business Management, Business
Naurath Insurance Services April 2014 - Present
Business Insurance Partners August 2008 - April 2014
Sallie Mae July 2008 - July 2009
Business Software Solutions July 2004 - July 2008
Skills
Insurance, Workers Compensation, Property & Casualty..., Risk Management, Microsoft Office, Business Development, Life Insurance, Sales, Leadership, Umbrella Insurance, CRM, Homeowners, Commercial Lines, Commercial Insurance
Education
Isenberg School of Management, UMass Amherst 2000 — 2004
BBA, Business, Marketing
Mortgage Investors Corporation November 2012 - January 2013
Royal United Mortgage April 2010 - March 2011
Sallie Mae 2006 - 2010
Skills
Sales, Marketing Management, Insurance/membership..., Insurance, Email Marketing, Mortgage, Customer Service, Customer Relations, Microsoft Office, Sales Management, Telephone Skills, Excel, Word, Negotiation, Social Media, Writing, Non-profits, Loans, Team Leadership, Team Building, Leadership, Marketing Strategy, Mortgage Lending
Education
Ivy Tech Community College 2007 — 2009
Yorktown High School 1985 — 1988
High school eqiv.
DuCharme, McMillen & Associates September 2013 - Present
Sallie Mae July 2010 - June 2011
Sallie Mae August 2009 - July 2010
Sallie Mae March 2006 - August 2009
General Revenue Corporation (Subsidiary of Sallie Mae Incorporated) January 2004 - March 2006
Skills
Process Improvement, Training, Call Center, Customer Service, Troubleshooting, Access, Risk Management, Team Building, Data Entry, Call Centers, Human Resources, Management, Time Management
Education
Indiana Wesleyan University 2011 — 2013
MBA, Human Resources Management, 3.61
Indiana Wesleyan University
Bachelor of Science, Business Information Systems, 3.71
Martin University
Navient March 2014 - Present
Sallie Mae October 2003 - February 2014
Skills
Business Analysis, Clarity, SDLC, Requirements Gathering, Business Requirements, User Acceptance Testing, Requirements Analysis, Visio, Systems Analysis
Education
Indiana University-Purdue University at Indianapolis
BS, Business Management and Human Resources
GMack Consulting, LLC May 2015 - Present
JPMorgan Chase May 2007 - May 2015
Sallie Mae September 2003 - May 2007
Skills
SDLC, Requirements Analysis, Business Analysis, Visio, Management, Project Management, Requirements Gathering, Software Project..., Strategic Planning, Risk Management, Leadership, Team Building
Education
Indiana Wesleyan University 2001 — 2003
MBA
Youngstown State University
B.S., Computer Science
Anthem December 2012 - Present
National Government Services November 2011 - January 2012
Ivy Tech Community College August 2011 - September 2011
Pearson December 2010 - February 2011
AT&T September 2007 - June 2010
Teleperformance November 2005 - September 2007
Sallie Mae September 2001 - May 2005
Sallie Mae 1992 - 2001
Skills
Customer Service, Process Improvement, Management, Project Management, Business Analysis, Team Building, Leadership, Microsoft Office, Vendor Management, SDLC
Education
Indiana University-Purdue University at Indianapolis 1983 — 1989
Associate’s Degree, Computer Technology, 2.75
Navient January 2014 - Present
Sallie Mae May 2012 - January 2014
Sallie Mae June 2008 - May 2012
Sallie Mae July 2004 - June 2008
Sallie Mae August 1998 - July 2004
Education
Indiana Wesleyan University's Adult Program
Bachelor of Applied Science (BASc), Accounting
Jaragosky July 2015 - Present
Riverwood Trading Post January 2010 - Present
Hager Industries Inc. August 2008 - Present
FUKUWear LLC August 2008 - August 2015
Sallie Mae December 1993 - December 2011
Skills
Print and mail..., Construction Management, Microsoft Excel, retail management, Counseling Psychology, Direct Sales
Education
ITT Technical Institute-Indianapolis 2015 — 2019
Bachelor’s Degree, construction managment with emphasis on drafting and design
Self 1987 — 2012
ged, Sociology and Anthropology, biology
Allied National, Inc. August 2002 - Present
DST Systems January 2001 - June 2002
Sallie Mae February 1988 - January 2001
Skills
Customer Service, Strategic Planning, Budgets, Training, Project Management, Leadership, Microsoft Excel, Public Speaking, PowerPoint, Event Planning, Analysis, Management, Microsoft Office, Process Improvement, Team Building
Education
Iowa State University
Business Administration and Management, General
Sallie Mae September 2007 - August 2010
Telamon 2005 - 2006
Skills
Legal Research, Lexis, Skip Tracing, Trials, Document Review, Policy, Bankruptcy, Courts, Litigation, Mediation, Time Management, Legal Documents, Legal Assistance, Litigation Support, Legal Writing, Paralegals, Personal Injury, Filing, Commercial Litigation
Education
Ivy Tech Community College 2008 — 2013
Associate of Science (A.S.), Paralegal Studies
ITT Educational Services, Inc. September 2011 - Present
Sallie Mae December 2008 - December 2010
Sallie Mae December 2002 - December 2007
Sallie Mae 1998 - 2002
Sallie Mae 1994 - 2002
University of Notre Dame 1991 - 1994
University of Notre Dame 1986 - 1990
University of Notre Dame 1976 - 1986
Education
Indiana University-Purdue University at Indianapolis 1994 — 1998
Bachelor of Science, Mathematics
Ivy Tech Community College 1974 — 1976
Associates, Data Processing
Case Western Reserve University October 2014 - Present
KAR Auction Services, Inc December 2013 - June 2014
Harrison College April 2013 - December 2013
Salem International University March 2012 - March 2013
ITT Technical Institute March 2009 - March 2012
JP Morgan Chase June 2007 - March 2009
Granite State Management and Resources NHHEAF Network Organizations March 2006 - June 2007
Sallie Mae January 2005 - March 2006
MRU Holdings 2005 - 2005
Skills
Student Financial Aid, Admissions, Student Recruiting, Enrollment Management, Staff Development, CampusVue, Student Affairs, Higher Education, Adult Education, Higher Education..., PeopleSoft, Student Loans, Training, Resume Writing, Public Speaking, Campus, Career Counseling, Retaining Customers, College Recruiting, Student Development, Academic Advising, Student Engagement, Student Counseling, Career Development, Academic Administration, Distance Learning, Academia, E-Learning, Instructional Design, Leadership Development, Customer Retention
Education
Indiana Wesleyan University 2010 — 2011
MS, Management
Keene State College 2002 — 2004
BA, Social Science- Political Science, Economics
Bluesocket (sold to ADTRAN in August 2011) April 2009 - Present
Extraprise October 2007 - March 2009
Sallie Mae June 2005 - October 2007
Skills
SaaS, Accounts Payable, Accounting, Auditing, Journal Entries, Payroll, Account Reconciliation, Accounts Receivable, Invoicing
Education
University of Massachusetts at Amherst - Isenberg School of Management 2003 — 2007
Bachelor of Business Administration, Finance
Indiana Wesleyan University February 2009 - Present
Sallie Mae February 2008 - February 2009
Skills
Higher Education, Student Financial Aid, Student Affairs, Community Outreach, Student Development, Nonprofits, Event Planning, Fundraising
Education
Indiana Wesleyan University 2003 — 2007
Bachelor's degree, Youth Ministry
Indiana Wesleyan University 2003 — 2007
Bachelor of Science (BS), Youth Ministry
Sallie Mae March 1991 - Present
Skills
Financial Services, Portfolio Management, Due Diligence, SDLC, Claims Processing, Default Prevention, NSLDS
Education
Indiana University-Purdue University at Indianapolis
Sallie Mae 2007 - 2011
Sallie Mae 2004 - 2007
Sallie Mae 2004 - 2004
Sallie Mae 2002 - 2004
Skills
MS Office Suite, Outlook Express, AS 400 Computer..., Multi Line Phone System, Quality Center, Workflow Analysis, IT Application Testing, Project Coordination, Skip Tracing
Education
Indiana University-Purdue University at Indianapolis 1995 — 2000
Bachelor of Arts, Geography
Sallie Mae September 2004 - Present
Education
Indiana Wesleyan University
B. S. Business Management
Tax Management Associates February 2013 - Present
Golden Rule Insurance March 2011 - February 2013
JPMorgan Chase May 2008 - December 2010
Sallie Mae July 2006 - November 2007
Skills
Insurance, Microsoft Excel, Accounting, Financial Reporting, Process Improvement, Customer Service, Access, Risk Management, Auditing, Health Insurance, Microsoft Word, Microsoft Office, Outlook, Employee Benefits, Strategic Planning, Data Analysis
Education
Indiana University Northwest
Indiana Wesleyan University
Bachelor of Science (BS), Accounting
Sims & Associates, Inc 2007 - 2012
Sallie Mae January 2003 - March 2007
Skills
Continuous Improvement, Cross-functional Team..., Project Management, System Testing, Process Improvement, Six Sigma
Education
Indiana Wesleyan University 1997 — 2000
Bachelor of Applied Science (BASc), Business Administration and Management, General
Indiana University-Purdue University at Indianapolis 1980 — 1984
Purdue University May 2005 - Present
Sallie Mae January 1995 - October 1999
Skills
Customer Service, Microsoft Excel, Accounting
Education
Indiana Wesleyan University 1997 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General
Ivy Tech Community College 1993 — 1996
Associate's degree, Accounting
Purdue University 1990 — 1992
Accounting
1040TaxBiz September 2013 - Present
Sallie Mae November 2012 - July 2013
Wells Fargo January 2012 - November 2012
Frontier Communications July 2011 - January 2012
Goodwill Industries of Central Indiana July 2010 - July 2011
LSI October 2008 - November 2009
Education
Ivy Tech Community College 2007 — 2010
Associate's degree, Business Administration and Management, General
Memorial High School 1996 — 2000
Diploma, College Prep
Sallie Mae February 2013 - Present
Kinder Care June 2006 - Present
Kinder Care June 2006 - Present
KinderCare June 2006 - February 2013
Skills
Flexibility, Time Management, Organized, Responsible, Fast Learner, Dedicated, Six years experience..., ability to multi-task, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Power Point
Education
Ivy Tech Community College-Central Indiana 2012 — 2014
Employee of Month
Employee of Month
North Central High School 2003 — 2007
High School Diploma
Ivy Tech Community College
High School Diploma
Ivy Tech Community College
High School Diploma
North Central High School
North Central High School
Specialty Bakery, LLC December 2014 - June 2015
Nestlé S.A. August 2010 - November 2014
AYS August 2009 - August 2010
Sallie Mae January 2009 - July 2009
Skills
Food, Food Safety, Food Industry, Supply Chain, HACCP, SAP, Continuous Improvement, Food Service
Education
Indiana Wesleyan University 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.5
Covance Clinical Research CoordinatorVolt Workforce SolutionsJanuary 2015 - April 2015
Comcast Cable March 2014 - November 2014
Liberty Mutual Insurance January 2013 - May 2013
Sallie Mae July 2010 - December 2011
Alliance One/Wells Fargo-Wachovia November 2009 - July 2010
Anthem/National Government Services July 2008 - March 2009
Sallie Mae August 2007 - July 2008
Sallie Mae January 2007 - July 2008
Sallie Mae May 2006 - January 2007
Sallie Mae March 2005 - May 2006
Skills
Call Centers, Management, Customer Service, Banking, Customer Retention, Customer Satisfaction, Sales, Insurance, Payments, Collections, Coaching
Education
Indiana University 1997 — 2001
Bachelor of Science, Media Arts and Science
Indiana University-Purdue University at Indianapolis 1997 — 2001
Bachelor of Science (B.S.), Media Arts and Science
Community Health Network June 2013 - Present
Xerox April 2012 - Present
Sallie Mae April 2010 - September 2012
AT&T April 2007 - June 2010
Skills
Program Management, Customer Service, Microsoft Office, Software Documentation, Leadership, Training, Access, Outlook, Microsoft Excel, Team Building, Management, Team Leadership
Education
Ivy Tech Community College
Associate's degree, Computer and Information Systems Security/Information Assurance