SHPS Company
Industry: Company
DescriptionSHPS, Inc. is a national provider of health improvement programs through the company's Carewise Health subsidiaries. The company employs approximately 1000 people, and is headquartered in Louisville, Kentucky with multiple locations throughout the United States. Headquarters: Louisville, Kentucky, United States Founded: 1997 Number of employees: 500 Key person: Mark Tatum Parent organization: SHPS Holdings, Inc. Subsidiaries: CareWise, Inc., Health International Inc
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SHPS Employees
Dearborn National October 2014 - Present
BCBSIL June 2009 - Present
Humana July 2008 - May 2009
SHPS 2007 - 2008
Skills
SQL, SDLC, Microsoft SQL Server, Requirements Analysis, Oracle, PL/SQL, Agile Methodologies, Software Project..., Web Services, SOA, Requirements Gathering, Visio, Unix, Business Intelligence, XML, ETL, Databases, JavaScript, UAT coordination, Project Management, EDI, HIPAA, HTML 5, Shell Scripting, ClearQuest, Software Quality...
Education
University of Illinois Springfield 2006 — 2007
Master's degree, Computer Science
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor's degree, Information Technology
OptumHealth 2011 - 2014
SHPS 2006 - 2011
OptumHealth, a UnitedHealth Group company 2003 - 2006
OptumHealth, a UnitedHealth Group company 2001 - 2003
eBenX 2000 - 2001
Express-Scripts 1999 - 2000
Express Scripts 1994 - 2000
Skills
Leadership, Account Management, Project Management, Strategy, Building Relationships, Business Process..., Program Management, Management, CRM, Healthcare, Training, Data Analysis, Marketing, Strategic Planning, Process Improvement, Sales, Sales Management, Team Leadership, Coaching, Change Management, Vendor Management, SDLC, Sales Operations, Analysis, Business Analysis, Customer Satisfaction, Employee Benefits, Managed Care, Team Building, Performance Management
Education
New Mexico State University
Bachelor of Business Administration (BBA), Finance
Kindred Shared Services September 2012 - Present
Signature Healthcare November 2010 - August 2012
Kindred Healthcare August 2006 - November 2010
SHPS April 2001 - July 2006
P&M Properties February 2001 - December 2005
Skills
Human Resources, FMLA, Applicant Tracking..., HRIS, Employee Benefits, Benefits Administration, New Hire Orientations, Employee Relations, College Recruiting, Workforce Planning, Recruiting, Job Fairs, Taleo, Talent Acquisition, Interviews, SAP, Temporary Placement, Deferred Compensation, HR Policies, Kronos, Internet Recruiting, Ultipro, Succession Planning, Organizational...
Education
McKendree University
BBA-HRM, Business Administration, HR Management
Habits at Work June 2015 - Present
ShapeUp, Inc. July 2014 - June 2015
Cancer Treatment Centers of America November 2010 - January 2014
Focused Health Solutions December 2009 - October 2010
SHPS December 2007 - December 2009
UnitedHealthcare August 2005 - December 2007
Canyon Ranch October 2004 - July 2005
Scripps Health March 2004 - September 2004
American Specialty Health August 2002 - October 2003
UnitedHealthcare August 1999 - August 2002
Skills
Healthcare, Managed Care, Healthcare Management, Strategic Planning, Wellness, Employee Benefits, Medicare, Hospitals, Health Insurance, Public Speaking, Team Building, Insurance, New Business Development, Process Improvement, HIPAA, Marketing, Leadership, Project Management, Contract Negotiation, Account Management, Business Development, Human Resources, MS Project, Nursing, Program Management, Strategy
Education
Keller Graduate School of Management 2000 — 2004
Master of Business Administration (M.B.A.), Concentration in Finance
Universidad de Sevilla 1997 — 1997
Northern Illinois University 1995 — 1997
BA, Spanish Translation & Business
Marquette University 1993 — 1995
UnitedHealthcare Military & Veterans October 2012 - Present
Apollo Group January 2001 - Present
OptumHealth November 2009 - September 2012
SHPS September 2004 - November 2009
NMR - Network Medical Review September 2002 - April 2004
CORE, INC. March 1994 - August 2002
Skills
Program Management, Project Management, Management, Integration, Performance Management, Healthcare, Operations Management, Project Delivery, Business Planning, Research, Process Improvement, Team Building, Strategic Planning, Quality Management
Education
Lesley University 1993 — 1995
MSM, Management
Lesley University 1989 — 1991
BSM, Management
Penn State University 1984 — 1989
Registered Nursing/Registered Nurse
The Reading Hospital School of Health Sciences 1968 — 1971
RN, Registered Nursing/Registered Nurse
Towers Watson August 2013 - Present
Buck Consultants April 2005 - July 2013
SHPS 2004 - 2005
Buck Consultants 1999 - 2004
Transamerica 1998 - 1999
Buck Consultants 1995 - 1998
Cedar Hill High School 1994 - 1995
Education
Georgia State University 2010 — 2013
Master's, Management Science
Southern Methodist University 1990 — 1994
BA, Mathematics
Passport Health Plan May 2011 - Present
Proposal Consultant 2003 - Present
RxCrossroads September 2008 - January 2011
Firstsource Solutions, USA April 2007 - August 2008
SHPS 1995 - 2001
American Postal Workers Union (APWU) Health Plan 1987 - 1994
Baltimore Medical System 1987 - 1988
Excellus BCBS November 1983 - July 1987
Skills
proposal, writing, Strategic Planning, Managed Care, Medical Management, Market Access, Medicaid, Health Insurance, Claims, Healthcare, Medicare, Claim, Proposal Writing, Management, Policy, Utilization Management, HIPAA, Process Improvement, Program Management, Healthcare Information..., Business Process..., Health Policy, Project Planning, Employee Benefits, Budgets, Business Development, Analysis, Provider Relations, Leadership, Healthcare Industry, Executive Management
Education
Loyola College in Maryland 1988 — 1991
MBA, Business Administration
SUNY Oswego 1979 — 1982
BS, Business Administration
Benefitfocus November 2011 - Present
SHPS 2004 - November 2011
MetLife 1991 - 2003
Skills
Employee Benefits, Health Insurance, Disability Insurance, Benefits Administration, Sales, Account Management, Healthcare, Key Account Management
Education
North Carolina State University 1987 — 1989
BA, Economics
WellPoint September 2013 - Present
WellPoint November 2012 - September 2013
WellPoint June 2010 - November 2012
E.ON U.S. January 2009 - November 2009
SHPS March 2008 - December 2008
Humana April 2006 - May 2007
Baxter BioPharma Solutions July 2004 - March 2006
Indiana University March 2000 - March 2004
Skills
Project Portfolio..., Strategic Planning, Building Relationships, Executive Level..., Business Communications, Internal Communications, Change Management, Risk Management, Change Control, Cross-functional Team..., Scope Management, Account Management, Communications Planning, Project Execution, Integrated Project..., Program Implementation, Staff Development, Program Design, Executive Reporting, Process Improvement, Requirements Management, Operational Excellence, Resource Management, Innovation Management, Results Oriented, PMP, Mentoring, Team Building, Quality Management, Release Management, Pharmaceutical..., Pharmacy Operations, Deadline Oriented, Staff Planning, Staff Training, Technical Documentation, Document Management, Health Insurance, Higher Education..., Vendor Management, Vendor Relations, Confidentiality, Software Implementation, Integration Management, Distribution Management, Cost Saving Initiatives, Portfolio Management, Supply Chain Management, State Government..., Marketing Communications
Education
Project Management Institute 2005 — 2005
Certificate, Project Management Professional (PMP)
Indiana University Bloomington 1989 — 1995
B.A. Degree, Speech Communications
Golden LivingCenters June 2013 - Present
William T Beasley PSC 2012 - Present
SHPS June 2010 - December 2012
Our Lady of Peace Hospital October 2005 - December 2009
Skills
Nursing, Medication..., Medical Coding, Mental Health, Direct Patient Care, Podiatry, Microsoft Word, Microsoft Office, Healthcare, Hospitals, Inpatient, Medical Records, Vital Signs, Medicaid, Treatment, Cpr Certified, Nursing Documentation, Group Therapy, Medical Terminology, Phlebotomy, Utilization Management, Healthcare Management, Managed Care, IV, Blood Pressure, Patient Education, ICD-9, Medical Billing, CPT, Trach Care, BLS, Tube Feeding, Critical Thinking, Medicare
Education
Galen College of Nursing-Louisville 2004 — 2005
Licensed Practical Nurse, Licensed Practical/Vocational Nurse Training
Male Traditional High School 1999 — 2002
High School Diploma, Army JROTC/ROTC
Netgain AB January 2011 - Present
NetGain Technology January 2010 - Present
Sam Swope 2011 - 2012
TEKsystems 2011 - 2011
Commonwealth Bank & Trust 2008 - 2011
Jim Beam June 2007 - December 2009
Jim Beam Brands 2007 - 2009
Pomeroy May 2007 - February 2008
SHPS August 2007 - December 2007
Papa John's Corp. Campus January 2007 - August 2007
Skills
Active Directory, Computer Hardware, Lotus Notes, Desktop Support, Laptops, Citrix, Printers, Outlook, Customer Relations, Microsoft Office, Customer Service, Inventory Management, Problem Solving, XP, Windows, Troubleshooting, Word, SharePoint, Operating Systems, Documentation, Windows 7, VMware, System Administration, Mentoring, VPN, Windows Server, TCP/IP, Hardware, Blackberry Enterprise..., Norton Ghost, Workstations, Remedy, HP, AS400, SLA, Routers, Blackberry, Group Policy, Antivirus, A+ Certified, Team Leadership, Microsoft Word, BMC Remedy, Technical Support, Networking, System Deployment, Microsoft Exchange, Software Documentation, Windows XP
Education
Kentucky State University 1993 — 1998
Computer Science
Kentucky State University 1993 — 1998
a B.S, Computer Science; Administrative Computer Science
Shelby Co. High 1989 — 1993
Diploma
Caretenders Almost Family June 2015 - Present
KentuckyOne Health October 2014 - March 2015
Carewise Health November 2008 - August 2014
SHPS February 2004 - November 2008
SHPS 1998 - 2003
Skills
Healthcare, Medicaid, Utilization Management, Operations Management, Call Centers, Management, Disease Management, Training, Analysis, Employee Management, Contract Management, Contract Negotiation, Microsoft Excel, Microsoft Word, Vendor Management, CRM, Client Engagement, Software Documentation, Technical Management, Word, Excel, iPhone, Ballet, Customer Engagement, Leadership, Team Building, Process Improvement, Strategic Planning, Program Management
Education
Indiana Wesleyan University
Master of Business Administration (M.B.A.)
University of Louisville
BSN, Nursing
Central Carolina Communit College October 2011 - Present
ECPI University Raleigh, NC May 2013 - August 2013
LifeWorks Rehab- Carolina Health and Rehab Center September 2010 - October 2011
Myers and Stauffer LC May 2009 - July 2010
SHPS October 1994 - April 2009
Hardin Memorial Health December 1990 - January 1994
Skills
Teaching, Nursing Education, Nursing, Higher Education, Healthcare, Adult Education, Hospitals, Curriculum Development, Staff Development, Distance Learning, Medicaid, Home Care, Program Development, Medical/Surgical, College Teaching, Case Management, ACLS, Medical-Surgical
Education
Indiana Wesleyan University 2013 — 2015
Doctor of Nursing Practice, Global Health componenet
Indiana Wesleyan University 2008 — 2012
Masters of Science Nursing, Nursing Education
West Lincoln High School
High School
United Health Group / Lifeprint February 2014 - Present
Scottsdale Health January 2011 - Present
Blue Cross Blue Shield of Arizona January 2007 - December 2011
SHPS October 1997 - January 2007
Skills
Complex Case Management, Disease Management, Triage, Utilization Review, Telemetry, Community Outreach, Health Policy, Healthcare Consulting, Clinical Research, Healthcare, Health Care Systems, Home Care, Case Management Services, HIPAA, Health Education, Quality Improvement, HEDIS, Medical Case Management, Wound Care, Nursing Education, Behavioral Health, Patient Education, Medication..., Health Insurance, Wellness, EHR, Health Promotion, Provider Relations, Registered Nurses, Meditech, Community Health, Ambulatory Care, Epic Systems, IV, Cerner, Elder Care, Physician Relations, Legal Nurse Consulting, BCLS, Palliative Care, Emergency Nursing, Nursing Care, PALS, Pediatrics, Informatics, ICD-9, Nursing Management, JCAHO, Cardiac Care, Case Management
Education
Grand Canyon University 2011 — 2013
RN to BSN in progress, Registered Nursing/Registered Nurse
Scottsdale Community College 1993 — 1995
Associates Degree of Applied Sciences, Nursing Education
Murchison-Hume October 2014 - Present
Nasty Gal March 2013 - August 2014
Acquity Group February 2006 - March 2013
CSG Government Solutions January 2004 - February 2006
SHPS April 2003 - December 2003
Premier International June 2002 - March 2003
Accenture June 2001 - February 2002
Skills
E-commerce, PMO, Strategy, Digital Strategy, User Experience, Project Management, Digital Marketing, Program Management, Mobile Devices, Cross-functional Team..., Content Management, Enterprise Software, Management, Software Development, Change Management, Requirements Analysis, Business Process, Leadership, Interactive Marketing, SDLC, Web Content Management, Product Management, Project Portfolio..., Agile Project Management, Marketing Strategy, Customer Experience, Brand Development, Start-ups
Education
Ohio University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Management Information Systems & Marketing
Stored Value Solutions (SVS) July 2015 - Present
Ceridian Stored Value Solutions December 2011 - Present
Ceridian Stored Value Solutions (SVS) December 2008 - December 2011
SHPS May 1999 - December 2008
Skills
Project Management, Account Management, Process Improvement, Budgets, Business Development, CRM, Coaching, Contract Negotiation, Customer Service, Financial Analysis, Integration, Leadership, Management, New Business Development, Operations Management, Product Management, Program Management, Sales, Team Leadership, Vendor Management, Business Analysis, Credit Cards, Customer Satisfaction, Outsourcing, Risk Management
Education
Indiana Wesleyan University 2015 — 2017
Bachelor's Business Management, Business Administration and Management, General, Expected Graduation 2016
Jefferson Community College
Business Management
Humana August 2012 - Present
Humana June 2006 - August 2012
SHPS January 2004 - June 2006
Magellan Health Services December 2000 - January 2003
Magellan Health Services April 1997 - December 2000
Skills
Insurance, Health Insurance, Project Management, Management, Team Leadership, Mental Health Counseling, Process Improvement, Business Process..., Listening to customers, Keen Listener, Communication, Creative Problem Solving, Impact Assessment
Education
University of Louisville 1994 — 1995
Master's Degree, Clinical/Medical Social Work, 3.98
Georgetown College 1988 — 1992
Bachelor's Degree, Psychology
Kronos 2013 - Present
ADP (SHPS Human Resource Solutions) 2010 - 2013
SHPS 2006 - 2010
Aon Consulting 2004 - 2006
SCC 2001 - 2004
Aon Consulting 1999 - 2001
Mercer/CODA/HPMS 1995 - 1999
SunTrust Bank 1989 - 1995
Skills
Outsourcing, Process Improvement, Operations Management, Strategy, Team Building, Program Management, Management, Leadership, Budgets, Account Management, Project Management, New Business Development, Business Process, Performance Management, Project Implementation, Strategic Planning, Training, Business Strategy, IT Management, Team Leadership, Human Resources, Employee Benefits, Consulting, Business Analysis, Business Operations..., Management Consulting, Software Training, Financial Services, Sales, Professional Services, Software Development, SDLC, Business Process..., Business Planning &..., Budgeting & Cost Control, Process Consulting, Training & Development, Business Development, Business Planning, Vendor Management, HRIS, Forecasting, Client Services, Application Development, Benefits Administration, CRM, Mergers & Acquisitions, Customer Satisfaction, Cross-functional Team..., Change Management
Education
Georgia Southern University
BBA
Middle Georgia State College
AA
Marsh & McLennan Companies, Inc. September 2013 - Present
Republic Bank July 2004 - September 2013
SHPS November 2000 - July 2004
Skills
Recruiting, Human Resources, Organization, PeopleSoft, Employee Benefits, Resume Writing, Talent Acquisition, Payroll, ADP HRB, Screening Resumes, HR Policies, Background Checks, Retail Banking, Career Development, Job Descriptions, Recruitment Advertising, Taleo, Employment Law, Benefits Administration, HRIS, Team Leadership, FMLA, Temporary Staffing, Onboarding, New Hire Orientations, Interviews
Education
Jefferson Community College 1997 — 2000
Waggner High Schhol 1993 — 1997
ADP April 1988 - Present
SHPS September 1998 - April 2012
Prudential Service Bureau, Inc January 1998 - April 2003
Skills
Call Center, Customer Satisfaction, Software Documentation, Access, Process Scheduler, Workforce Management, PeopleSoft, Benefits Administration, Healthcare, Process Improvement, Vendor Management, Customer Retention, Customer Service, Customer Support, Temporary Placement, ADP Payroll, Training, Staff Management, Leadership, Team Building, Cross-functional Team..., Call Centers
Education
McKendree University 2004 — 2012
B.B.A, Business Administration, Management and Operations
McKendree College 1996 — 2003
Anticipating Graduation May 2014, Business Administration and Human Resource Management
Kentucky State University 1985 — 1986
Working on BS, Business Administration/Management
Western Kentucky University 1977 — 1979
Working on BS, Business Administration/Management
Conifer Health Solutions, Jewish Hospital Corp. May 2013 - September 2014
Humana May 2012 - October 2012
Humana September 2011 - February 2012
SHPS March 2009 - July 2010
UPS October 1995 - June 2008
Skills
Payroll, Human Resources, Employee Relations, Benefits Administration, ADP Payroll, Recruiting, Employee Benefits, COBRA, HRIS, Process Improvement, PeopleSoft, Technical Recruiting, Onboarding, Organizational..., Microsoft Excel, Policy, Management, Access
Education
Kentucky Wesleyan College 2003 — 2005
Master of Science, Management, Management
Spalding University 1999 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Omnicare Inc. October 2014 - Present
ADP November 2013 - October 2014
ADP May 2012 - November 2013
ADP August 2008 - May 2012
SHPS June 2007 - August 2008
UPS Supply Chain Solutions June 2006 - May 2007
UPS Supply Chain Solutions April 2005 - June 2006
UPS Supply Chain Solutions June 2004 - April 2005
Skills
Communications Planning, Project Planning, ISO 9002 Training, Oracle Tudor..., Business Strategies and..., Finance and Account..., Budget Planning, Team leading through..., Web Project Management, Supply Chain Management, Process Improvement, Microsoft Technologies, Training, Budgets, Oracle, Software Documentation, Account Management, Leadership, Team Leadership, Project Management, Business Analysis, Management, Logistics, Inventory Management, Vendor Management, CRM, Program Management, Business Process..., Change Management, Operations Management, Human Resources, Supply Chain, Analysis, Business Process, Strategic Planning, Visio, Microsoft Excel
Education
Indiana Wesleyan University
Bachlors, Business Management
Target December 2012 - Present
Data Recognition Corporation March 2008 - December 2012
SHPS May 2005 - March 2008
Skills
SQL, Visual Studio, Agile Methodologies, TFS, SDLC, Visio, Software Quality..., Microsoft SQL Server, Visual Studio 2010, Java, TFS 2010 & Test Manager, Visual C#, JavaScript, Coded UI Test Automation, Databases, Requirements Analysis, Testing, Spring MVC, Spring Integration, Spring Batch, Spring Framework, Spring Boot, Agile & Waterfall..., Chef, Cassandra, JSP, Kinect, XAML, WPF Development, WPF, Version One, JIRA, Apache Kafka, Tomcat, AspectJ, AOP, OOP, Android Development, Android SDK
Education
Macalester College 2001 — 2005
Computer Science / Math, Computational Science Application
Ecolab 2015 - Present
Allianz Life 2012 - 2015
SHPS 2011 - 2012
ISD 279 Osseo Area Schools 2010 - 2011
ING 2005 - 2009
ING 2001 - 2005
ING 1999 - 2001
Skills
Leadership, Project Management, Process Improvement, Management, CRM, Performance Management, Employee Benefits, Insurance, Coaching, Team Leadership, Business Process, Creative Problem Solving, Analysis, Strategic Planning, Human Resources, Business Acumen, Risk Assessment
Education
Luther College
B.A., Accounting, Cum Laude
AmWINS Group February 2013 - Present
Buck Consultants October 2011 - February 2013
Marsh August 2010 - October 2011
SHPS January 2010 - July 2010
Trion May 2007 - December 2009
ING June 2002 - March 2007
Lawrence Merchandising Services 1999 - 2002
Skills
Insurance, Management, Disability Insurance, Employee Benefits, Brokers, Health Insurance, Benefits Administration, COBRA, New Business Development, Strategy, Marketing, Sales, Business Strategy, Underwriting, Life Insurance, Health Savings Accounts
Education
Gustavus Adolphus College 1995 — 1999
Physician's Center for Beauty May 2011 - Present
SHPS August 2010 - May 2011
Accent Marketing 2007 - 2009
Consolidated Resorts 2004 - 2006
Subway 2002 - 2004
Gallatin Steel Company 1995 - 2001
Skills
Direct Marketing, Direct Mail, Email Marketing, Marketing, Advertising, Social Media Marketing, Database Marketing, Marketing Strategy, Account Management, Social Media, Marketing Communications, Integrated Marketing, Call Center, Digital Marketing, Strategic Planning
Education
Oral Roberts University 1990 — 1994
BS, Biology & Chemisrty
The Nerdery May 2015 - Present
The Nerdery May 2012 - Present
Ecologic Analytics August 2010 - February 2012
Apex Systems October 2009 - August 2010
SHPS November 2006 - February 2009
IQ Marketing December 2000 - October 2006
Skills
Agile Methodologies, Software Development, Java, C#, JavaScript, XML, SQL, Web Services, Hibernate, Spring, Subversion, AJAX, Eclipse, jQuery, JUnit, Software Engineering, CSS, HTML, Git
Education
University of Minnesota-Twin Cities 2008 — 2010
Masters, Software Engineering
Luther College 1996 — 2000
BA, Spanish, Computer Science
Humana May 2015 - Present
Shepherdsville COG January 2015 - Present
Humana April 2015 - April 2015
TEKsystems February 2013 - April 2015
ADP February 1999 - February 2013
SHPS May 2006 - July 2007
Skills
Process Improvement, Benefits Administration, Employee Benefits, Vendor Management, Project Management, Leadership, Team Building, Strategic Planning, Call Center, HRIS, Performance Management, Account Management, Business Analysis, PeopleSoft, Visio, Change Management, Leadership Development, Operations Management, Call Centers, SDLC, Management, Customer Service, Software Documentation, Program Management, Cross-functional Team..., Training, Healthcare
Education
Simplilearn
Lean Six Sigma Green Belt Training certificate
Simplilearn
CBAP certification training
Northwood University
Northwoods February 2012 - January 2014
SHPS October 2006 - December 2010
Geek Squad March 2006 - October 2010
Skills
Process Improvement, HTML, Microsoft SQL Server, Project Management, Analysis, Software Quality..., Software Development, Databases, JavaScript, XML, SharePoint, Troubleshooting, Testing, Windows, SQL, Requirements Gathering, Integration, Requirements Analysis, Business Analysis, SDLC, Agile Methodologies, Access, Software Documentation, Quality Assurance
Education
Ohio University 1994 — 1998
Computer Programming
Ohio Institute of Photography and Technology
Graphic Design
ADP February 2005 - Present
Business Diversity Network of KY, Inc. 2006 - Present
ADP March 1999 - February 2005
SHPS 1990 - 1999
U.S. Census Bureau January 1990 - September 1990
Skills
Employee Benefits, Employee Relations, Benefits Administration, Organizational..., Coaching, Public Speaking, Customer Service, Project Management, Strategic Planning, 401k, Microsoft Excel, Microsoft Office, Payroll, Building Relationships, Call Center, Call Centers, Process Improvement, Training, Leadership, Employee Engagement, Leadership Development, Time Management, Succession Planning, Employee Training, Workshop Facilitation, Performance Management, Talent Management, ADP Payroll, Talent Acquisition, Deferred Compensation, Onboarding, Career Development, Organizational...
Education
Indiana University-Southeast 1984 — 2015
Bachelor's Degree, Psychology, Sociology
Comcast Cable February 2004 - Present
SHPS September 2003 - January 2004
AmSurg September 2001 - August 2003
Skills
Accounting, Financial Reporting, Financial Analysis, General Ledger, Budgets, Account Reconciliation, Forecasting, Auditing, Accounts Payable, Process Improvement, Variance Analysis, Accounts Receivable, Sarbanes-Oxley Act, Payroll, Accruals, Internal Controls, GAAP, Invoicing, Sarbanes-Oxley, SEC filings, Essbase, Management, Project Management, Leadership, Organization, Analysis, Financial Accounting, Fixed Assets, Strategic Financial..., US GAAP, Income Statement, P&L, Managerial Finance, Hyperion Enterprise, Access, Cash Management, Financial Modeling
Education
Lipscomb University 2002 — 2003
Master of Science, Business Administration (Emphasis - Healthcare Administration)
Western Kentucky University 1997 — 2001
Bachelor of Science, Accounting
Central Hardin High School
DaVita 2007 - Present
Trion 2003 - 2007
SHPS 2001 - 2003
Skills
StarTeam, Glassfish, Release Management, JCAPS, Hudson, BMC Remedy, NetBeans, PL/SQL, Unix, IT Operations, Visio, SharePoint, Change Management
Education
Juniata College 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
Towers Watson January 2014 - Present
ADP November 2011 - January 2014
PECO Energy September 2011 - November 2011
Prizm Solutions April 2010 - April 2011
SHPS August 2005 - February 2010
Towers Perrin (TPAS division of Towers Perrin was acquired by EDS in 4/2005; company is now Xerox) November 2002 - July 2005
Towers Perrin December 1999 - October 2002
Towers Perrin May 1997 - November 1999
Newbridge Communications / Weekly Reader Corporation September 1991 - April 1997
Skills
Project Planning, Software Project..., Project Implementation, Process Development, Staff Training, Organizational..., Strategic Communications, Client Relationship..., Client Services, Technical Documentation, Document Design, Program Management, CRM, Information Design, Workshop Facilitation, Cross-functional Team..., Business Process..., Process Simulation, Software Documentation, Business Analysis, Leadership, Budgets, Management Consulting, SDLC, Requirements Analysis, Vendor Management, Outsourcing, Quality Assurance, Team Building, Requirements Gathering, Account Management, Performance Management, Process Improvement, Call Centers, Team Leadership, Training, Change Management, Service Delivery, Business Development, Management, Business Process, MS Project, Enterprise Software, Project Management, Coaching, HRIS, PMO, Start-ups
Education
La Salle University
Business Management
Rowan University
Communications, Humanities
ShapeUp, INC September 2011 - Present
Women Business Leaders of the US Health Care Industry October 2010 - Present
Avivia Health From Kaiser Permanente September 2010 - September 2011
Carewise Health, a SHPS company September 2006 - September 2010
Health Data Management Corp. March 2006 - September 2006
SHPS April 2003 - March 2006
Cedar County Memorial Hospital November 1996 - August 2004
CorSolutions Medical, Inc. December 1999 - January 2002
Moore Farms January 1997 - January 2002
UnitedHealthcare January 1991 - December 1999
Skills
Health Promotion, Disease Management, Wellness, Strategic Planning, Managed Care, Healthcare, Health Insurance, Social Media, Professional Mentoring, Driving Growth, Medicare, Medicare/Medicaid..., CRM, Account Management, Management, Team Building, Product Development, Cross-functional Team..., Marketing Strategy, Social Networking, Employee Wellness, Marketing, Leadership, Business Planning, Product Marketing, Sales, Sales Management, Public Relations, Strategic Partnerships, Healthcare Industry, Health Policy, Business Development, Start-ups, Human Resources, Strategy
Education
Northwestern University - Kellogg School of Management 2000 — 2000
Certified Health Insurance Executive, AHIP, Health Industry Management and Strategy
University of Missouri-Kansas City 1978 — 1983
Pharmacy, Pharma-economics
Stephanie Gasparovic and Associates June 2011 - February 2012
Prudential Rubloff October 2009 - July 2010
Elite Realty Partners,Inc February 2008 - October 2009
Re/Max Preferred Brokers April 2005 - February 2008
Prosperous Realty November 2003 - April 2005
SHPS June 2000 - January 2004
Coldwell Banker Real Estate January 2002 - November 2003
Hewitt Associates February 1995 - June 2000
Skills
Real Estate, Selling, Foreclosures, Short Sales, Property Management, Referrals, Property, Sellers, Marketing, Customer Service, Adobe Photoshop, Adobe Dreamweaver, WordPress, Social Media Marketing, Project Management, Joomla, HTML, Training, Live Streaming, Social Media, Public Speaking, Real Estate Transactions, Process Improvement, Problem Solving, Team Leadership, Sales, Negotiation, Leadership, Rentals, Business Analysis, Data Analysis, Requirements Analysis, Benefits Administration, Office Administration, General Office..., Call Center, Health & Welfare..., Investors, Brokerage, Investment Properties, Buyers, Business Development, Single Family Homes, New Home Sales, Online Marketing, Administrative Office..., Presentations, Residential Homes, Business Process, Technology
Education
Illinois State University 1989 — 2004
BS
Emergency Restoration & Contracting January 2013 - August 2014
Fields, Tallent & Company CPA December 2011 - January 2013
SHPS July 2006 - November 2011
Mustard Seed Market & Café September 2005 - May 2006
The Bertram Inn and Conference Center October 2004 - June 2005
The Bainbridge Public Library August 2002 - September 2004
Skills
Training, Customer Service, Payroll, Leadership, Time Management, Microsoft Office, Accounting, Employee Benefits, Research, Outlook, Sales, Process Improvement, Accounts Receivable, Bookkeeping, Account Reconciliation, Accounts Payable
Education
Mckendree University 2010 — 2012
Bachelor Degree; BA, Accounting
Hiram College 2005 — 2006
English
Kenston High School 1999 — 2003
High school diploma, General study
Humana January 2012 - Present
Hosparus Inc. June 2011 - November 2011
Hosparus Inc. April 2010 - June 2011
SHPS December 2008 - March 2010
Kentucky Organ Donor Affiliates November 2006 - December 2008
Norton Healthcare May 2004 - November 2006
Skills
Department Director, Clinical Management, Organizational..., Hospitals, Leadership, Nursing, Case Managment, Process Improvement, Clinical Research, Coaching, Inpatient, BLS, Managed Care, ACLS, Analysis, Organizational..., Medicaid, Contract Negotiation, Public Speaking, Healthcare, ICU, Leadership Development, Time Management, Strategic Planning, Management, Program Development, Team Building, HIPAA, Utilization Management, Training, Medicare, Healthcare Management, Customer Service, Nonprofits, Home Care, Budgets, EMR, Medicine, Healthcare Information..., Case Management
Education
Mid-Continent University 2009 — 2011
Bachelor of Science, Business Management
Jefferson Community College 2001 — 2004
Associates of Applied Science, Nursing
CNSI August 2013 - Present
Visteon June 2010 - Present
Wellpoint March 2010 - June 2010
Trover Solutions October 2009 - March 2010
SHPS January 2009 - October 2009
Humana March 2007 - December 2008
Skills
Data Warehousing, SQL, ETL, PL/SQL, SDLC, Informatica, Java, Unix, JavaScript, Requirements Analysis, Agile Methodologies, Software Development, Oracle, Oracle E-Business Suite, Business Intelligence, Software Project..., Database Design, Microsoft SQL Server, Databases, Unix Shell Scripting, XML, Data Modeling
Education
Middlesex University 2003 — 2005
Masters, Computer Networks
Madras University 1997 — 2001
Bachelors in Engineering, Computer Science
V.P.S.PUBLIC SCHOOL 1990 — 1995
10TH
ADP September 2013 - Present
SHPS February 2012 - September 2012
Wilson Learning Worldwide December 1980 - January 2010
Skills
Microsoft Excel, Access, HTML, Data Analysis, Microsoft Office, Business Analysis, Change Management, PowerPoint, Program Management
Education
Hennepin Technical College 2010 — 2011
AAS, Desktop Support
Microsoft 2010 — 2010
Certification, Word 2007
Microsoft 2010 — 2010
Certification, Power Point 2007
Hennepin Technical College 1994 — 1995
Diploma, Microsoft Business Computers
Coventry Health Care August 2010 - Present
First Health Services, a Magellan Health Care Co. October 2005 - July 2010
First Health Services (Coventry) October 2005 - December 2008
SHPS November 2003 - October 2005
Skills
Case Management, Medicaid Managed Care, Healthcare Management, Health Care Initiatives, Medicaid, HIPAA, Provider Relations, Nursing, Healthcare, Disease Management, Utilization Management, Healthcare Consulting, Health Policy, Healthcare Industry, Utilization Review, Medical/Surgical, Managed Care, Hospitals, HEDIS, HMO, Inpatient, Start up health..., Staff..., EPSDT, Fee for Service, Staff Retention, Staff Management, Staffing Analysis, Business Reporting, Meeting Business..., NCQA
Education
Kentucky State University 1997 — 1999
Nursing
Highmark Inc. (Contract) April 2015 - Present
Crown Castle February 2014 - April 2015
ServiceLink May 2012 - October 2013
HighSchoolSports.net February 2012 - April 2012
SolarWinds September 2011 - December 2011
TriGeo Network Security January 2007 - August 2011
Daymar College January 2006 - December 2006
SHPS January 2005 - December 2006
Insight Communications February 2004 - January 2005
Unisys February 2003 - December 2004
Skills
Manual Testing, JIRA, Bugzilla, Team Leadership, Windows, Linux, User Acceptance Testing, Teaching, Troubleshooting, Testing, Test Planning, Quality Center, Regression Testing, Test Cases, Agile Methodologies, Software Quality..., Technical Writing, SQL, Agile Testing, Web Testing, Functional Testing, Test Execution, Requirements Analysis, Defect Tracking, SDLC, Test Strategy, Exploratory Testing, End-to-end Testing, Software Documentation, Test Design, Hardware, Quality Assurance
Education
Westminster College New 1988 — 1992
B.A, Christian Education (Math Major)
Louisville Presbyterian Theological Seminary 1992 — 1996
Master of Divinity
Louisville Technical Institute 2001 — 2003
Associate Degree, Computer Network Administration
PRA International September 2013 - Present
Banner Health January 2011 - August 2013
United Healthcare Evercare Hospice May 2010 - December 2011
Ironwood Cancer and Research Centers September 2010 - November 2011
Southern Arizona Vetran's Administration January 2009 - January 2010
Tempe St Luke's Hospital November 1994 - December 2007
Banner Health February 2006 - July 2007
SHPS November 2000 - February 2003
St Joseph Hospital August 1991 - December 1994
Skills
Clinical Research, Nursing, Hospitals, Healthcare, Healthcare Management, EMR, Critical Care, Healthcare Information..., EHR, ICU, Pediatrics, BLS, ACLS, Patient Safety, Inpatient, Acute Care, Cerner, HIPAA, PALS, Medical/Surgical, Clinical Research..., Oncology, Wound, Hyperbaric, Hospice, Special Procedures..., ER, Occupational Health, Prior Chemo Provider, NICU BAER program, IV Conscious Sedation, Caridology Research, Diabetic Research, Oncology Research, Visit Leader CRA, Home Health Care, Case Management, QA for Eye Surgeon...
Education
Gateway Community College 1986 — 1998
Nursing,, also certification in research
Mesa Community College 1983 — 1985
Nursing prerequisites, Registered Nursing/Registered Nurse
Brown Mackie College July 2011 - Present
SHPS April 2010 - June 2011
Louisville Metro Department of Health and Wellness January 2008 - April 2010
Skills
Requirements Analysis, Data Analysis, Creative Writing, Speech Writing, Nursing, Microsoft Office, Frontline Management, Employment Law, Employee Engagement, Emergency Management, Medical Devices, Medical Malpractice, Student Engagement, Clinical Supervision, E-Learning, Human Resources, Hands-on Training, Adult Learning Theory, Test Planning, Employee Benefits, Medical Terminology, Medical Records, Medicare, Medicaid, Infectious Diseases, Infection Control, Medical Practice..., Pediatric Nursing, YouTube, Customer Service, Customer Satisfaction, Customer Retention, Student Retention, Respirator Fit Testing, Respiratory Care, Sleep Disorders, Quality Management, Political Campaigns, HR Policies, Adult Learning..., Third Party Billing, Utilization Review, Human Anatomy, HCPCS, CPT Coding, ICD-9/10, iPhone, Clinical Research, Retaining Customers, Resume Writing
Education
University of Louisville 2008 — 2013
Working on B.S., Workforce Development and Training
Jefferson Community College 1995 — 2000
Associate of Science (A.S.), Registered Nursing/Registered Nurse
ADP June 2015 - Present
ADP July 2013 - June 2015
ADP April 2012 - June 2013
SHPS July 2010 - March 2012
SHPS August 2007 - July 2010
Express Scripts August 2004 - August 2007
Skills
Analysis, Business Analysis, Financial Analysis, Management, Leadership, Training, Access, Microsoft Office, Project Management, Data Analysis, Business Process, PeopleSoft, Spanish, Microsoft Excel, Forecasting, Employee Benefits, Financial Reporting, Team Building, Business Planning, Auditing, Finance, MS Project, Business Process..., Team Leadership, Budgets, Critical Thinking, Outlook, Nonprofits, Strategic Planning, Accounts Payable, Teamwork, Visio, Software Documentation, Change Management, Account Reconciliation, Administration, PowerPoint, Financial Audits, Microsoft Office..., Benefit Network System, Financial Control, Conflict Resolution, Mediation, International..., Excel, Non-profits, SnagIt, AS400 Administration, Benefits Administration, Siebel
Education
Hamline University 2004 — 2009
Master’s Degree, Public Administration and Non Profit Management
Hamline University 2000 — 2002
Master’s Degree, Management
Universidad Metropolitana 1990 — 1996
BS - Business Administration, Major in Management
HCRR February 2011 - Present
WellPoint February 2010 - December 2010
Artemetrx July 2005 - June 2009
SHPS 2004 - 2005
Humana 1981 - 2004
Skills
Healthcare Consulting, Analysis, Team Building, Change Management, PMO, Management Consulting, Business Process..., Insurance, IT Management, Leadership, Project Management, Agile Methodologies, Business Requirements, Data Analysis, Project Portfolio..., Program Management, Requirements Analysis, Consulting, IT Strategy, Healthcare, Business Intelligence, Enterprise Architecture, Information Technology, Requirements Gathering, Data Warehousing, Health Insurance, SDLC, Healthcare Information..., Vendor Management, Process Improvement, Business Analysis, Testing, Resource Management, Medicare, Strategy, Integration, PMP, Systems Analysis, Managed Care, Software Documentation, Provider Relations, Software Project..., Medicaid, Analytics, SharePoint, Visio, HIPAA, Cross-functional Team..., Healthcare Industry, Business Process
Education
University of Louisville 1993 — 1995
MBA
University of Louisville 1985 — 1987
MS, Community Development
Indiana University Bloomington 1972 — 1976
Bachelor of Science (BS), Business
UnitedHealth Group June 2012 - Present
OptumHealth June 2008 - August 2012
SHPS July 2006 - May 2008
SHPS August 2004 - July 2006
SHPS January 2000 - August 2004
MoneyGram International 1997 - 2000
Wright County 1994 - 1996
Skills
Healthcare, Program Management, Operations Management, Project Planning, Vendor Management, Process Improvement, Cross-functional Team..., Managed Care, Leadership, Strategic Planning, Project Management, Employee Benefits, Health Insurance, HIPAA, Team Building
Education
Minnesota State University, Moorhead
BS, Management and Marketing
St.Michael - Albertville High School
Advanced Solutions March 2015 - Present
Advanced Solutions October 2014 - Present
XPO Logistics, Inc. September 2013 - September 2014
Lightyear Network Solutions June 2011 - September 2013
SHPS May 2010 - June 2011
Time Warner Cable July 2008 - May 2010
Skills
Telecommunications, VoIP, Customer Service, Wireless, Customer Satisfaction, MPLS, Troubleshooting, Account Management, Telephony, Management, Routers, Call Centers, Technical Support, Ethernet, Networking, Time Management, Managed Services, Leadership, T1, Computer Network..., Network Administration, Frame Relay, DSL, Cisco Routers, Sales Management, IP PBX, MPLS Networking, Direct Sales, LAN-WAN, Inside Sales, Unified Communications, Analysis, Salesforce.com, Business Development, PRI, Strategic Partnerships, Solution Selling, Team Building, TCP/IP, Sales Process, Sales Operations, Sales, Data Center, Communicating, Cisco, Freight Brokerage, Freight Forwarding, Net Suite, BIM, Cold Calling
Education
Liberty University 2009 — 2011
Marketing, Marketing/Marketing Management, General
Ivy Tech Community College-Southeast 2008 — 2009
Marketing
University of Kentucky 2000 — 2003
Bachelor's degree, Marketing
Boyle County High School 1996 — 2000
high school diploma, General Studies, 3.0
LTCG July 2014 - Present
Capella University June 2013 - June 2014
Univita Health Inc September 2012 - June 2013
Data Recognition Corporation June 2008 - September 2011
SHPS July 2007 - August 2008
Target Corporation October 2006 - July 2007
Apex Systems 2006 - 2007
Datacard Corporation January 1998 - January 2003
Education
Minnesota State University 1994 — 1999
Bachelor of Science, Management Information Systems
Minnesota State University, Mankato 1994 — 1999
Management Information Systems, General
The Novo Group March 2015 - Present
Professional Consultants Group (PCG) August 2013 - March 2015
The Jacobson Group March 2005 - June 2013
SHPS January 2003 - February 2005
APAC Customer Services March 2000 - January 2003
Hyperion Solutions 1999 - 2000
Parametric Technology Corporation March 1998 - March 1999
Tyco Healthcare March 1988 - March 1998
Xerox January 1986 - November 1988
Skills
Leadership, Medicare, Employee Benefits, Management, Sales Management, Business Development, New Business Development, Managed Care, Marketing, Sales, Healthcare, Employee Relations, Executive Management
Education
Miami University 1981 — 1985
Liberal Arts, Political Science, Business
Maine East High School
Maine East High School
iChip by LifeNexus August 2014 - Present
Carewise Health December 2012 - July 2014
Carewise Health May 2010 - January 2012
SHPS January 2006 - April 2010
SHPS June 2000 - January 2006
Health International June 1998 - June 2000
Skills
Operations Analysis, Process Development, Complex problem..., Strategic Planning, Microsoft Office..., PeopleSoft, Highly self-motivated, Honest and Trustworthy, Forecasting, Payroll, Financial Statements, Access, Budgets, Operational Analysis, Financial Analysis, Accounting, Process Improvement, Business Process..., Internal Controls, Cash Flow Forecasting, Contract Negotiation, Pricing, Process Simulation, Microsoft Office, Financial Reporting, Management, Business Analysis, Invoicing, Software Documentation, Financial Modeling, Accounts Payable, Financial Accounting, Project Planning, GAAP, Cross-functional Team..., Team Building, Vendor Management, Data Analysis, Insurance, General Ledger, Managerial Finance, Account Reconciliation, Auditing, Analysis, Employee Benefits, Accounts Receivable, Healthcare, Visio, Microsoft Excel, Team Leadership
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (M.B.A.), Management and Operations, 4.0
University of Phoenix 1998 — 1999
Bachelor's degree, Accounting and Finance
Glendale Community College 1991 — 1992
Accounting
Fairview Health Services January 2015 - Present
Be The Match operated by National Marrow Donor Program August 2014 - November 2014
Medica October 2009 - February 2014
SHPS October 2007 - October 2009
Fairview Health Services December 2004 - October 2007
Skills
Healthcare, Health Insurance, Claims Resolution, Customer Service, Medical Billing, Insurance, Medical Terminology, Data Entry, HIPAA, Software Documentation, Data Analysis
Education
Minnesota School of Business-Brooklyn Center 2001 — 2004
Medical/Clinical Assistant
Aspect Software May 2013 - Present
Leadership Consulting and Strategy Company October 2010 - Present
SHPS May 2009 - July 2011
Southeast Christian Church May 2007 - July 2009
Delta Air Lines, Comair Airlines, Delta Connection Inc. July 1989 - June 2007
Skills
Conflict Resolution, Team Management, Workflow Analysis, Budget Analysis, Leadership Development, Program Management, Agile Project Management, Scrum, Leadership, Management, Project Management, Non-profits, Business Strategy, Team Building, Strategic Planning, Cross-functional Team..., Change Management, Public Speaking, SharePoint, Strategy, Budgets, Workshop Facilitation, Nonprofits, Analysis, Human Resources, Recruiting, Process Improvement, Risk Management, Customer Service, Organizational..., Coaching, Time Management, Team Leadership, Fundraising, Agile Methodologies, Performance Management, Business Analysis, Project Planning, Consulting, Executive Management, Management Consulting, Start-ups
Education
Northern Kentucky University 1993 — 1995
Psychology
Virginia Western Community College 1989 — 1991
Psychology
GE, Home & Business Solutions 2012 - Present
Baptist Healthcare System 2008 - 2012
SHPS 2006 - 2007
Humana 2004 - 2006
Leerink Swann 2001 - 2003
Westford Internal Medicine, Lifecare Center of Nashoba Valley 1997 - 2003
i-Hospital, The Advisory Board Company 1999 - 2000
Skills
Healthcare Management, Clinical Research, Management, Strategy, Healthcare
Education
Harvard Medical School - Massachusetts General Hospital 1994 — 1997
Medical Residency, Internal Medicine Residency Program
Northwestern University - The Feinberg School of Medicine 1990 — 1994
Doctor of Medicine (MD) - Honors Program in Medical Education
Northwestern University 1987 — 1990
Bachelor's degree, Biology, International Studies
Swim, Inc. May 2006 - Present
City of Worthington March 2012 - Present
Premier at Sawmill Athletic Club March 2012 - Present
Global Clothing by Carol, LLC September 2010 - Present
McConnell Heart Health Center March 2012 - September 2014
Chase October 2007 - April 2008
CBC Companies March 1999 - July 2003
SHPS October 1995 - November 1998
Skills
Marketing Communications, Event Planning, Microsoft Excel, Change Management, Fundraising, Teaching, Healthcare, Organizational..., Event Management, Leadership Development, Program Management, Community Outreach, Microsoft Office, Customer Service, Fitness, Home, Social Media, Budgets, Marketing Strategy, Strategic Planning, Cpr Certified, Training, CPR Certified
Education
Columbus State Community College 2012 — 2013
Certificate in Health Information Management, Information Technology
The Ohio State University 2005 — 2006
Bachelor of Arts (BA), Human Development and Family Studies, General
Parkland College 1987 — 1988
Associate of Arts (A.A.), Nursing Education
Kindred Healthcare November 2014 - Present
Humana December 2005 - December 2013
SHPS March 2001 - May 2005
Roche May 1989 - March 2001
Skills
Leadership, Human Resources, Call Centers, Project Management, Employee Benefits, Customer Service, Process Improvement, Health Insurance, Team Building, Outsourcing Management, Talent Development, Insurance, Claim, Medicare, Managed Care, Provider Relations, HIPAA, Risk Management, Life Insurance, Fixed Annuities, Brokers, Strategy, Management
Education
Indiana State Life,Accident & Health Producers Licensure 2014 — 2014
Indiana State Producers License, Life, Accident & Health
Olivet Nazarene University 1974 — 1977
Social Welfare
ADP April 2012 - Present
SHPS October 1990 - April 2012
Flynn Brothers Contracting Inc 1990 - 1990
Jim Cook Buick 1989 - 1989
Skills
Microsoft Word, Project Management, Customer Service, Microsoft Excel, Management, Call Centers, PowerPoint, Process Improvement, Business Analysis, Healthcare, Visio, Leadership, Access, Program Management, Software Documentation, Team Building, Training, Vendor Management, Data Analysis
Education
Jefferson Community College 1989 — 1991
Carena, Inc. July 2006 - Present
UnitedHealthgroup/OptumHealth 2003 - 2006
United Healthcare, OptumHealth 2003 - 2006
OptumHealth, a UnitedHealth Group company 2003 - 2006
SHPS 1995 - 2003
CareWise 1995 - 2003
Virginia Mason Medical Center 1992 - 1995
Skills
Healthcare Management, Disease Management, Healthcare, Customer Engagement, Managed Care, Project Management, Account Management, Telemedicine
Education
Iowa State University 1973 — 1977
BS, Journalism & Mass Communications; History
Sandlot Solutions October 2013 - Present
Techneek January 2010 - Present
Wipro October 2012 - October 2013
Pfizer May 2012 - October 2012
Passport Health Plan August 2011 - February 2012
The Rawlings Group March 2011 - August 2011
SHPS March 2009 - March 2011
Digital Software Technology LLC May 2005 - December 2009
Presbyterian Church (USA) October 2007 - May 2009
Samtec May 2005 - October 2007
Skills
Healthcare IT, HIT, Healthcare Consulting, Business Intelligence, Data Warehouse..., ETL, Predictive Analytics, Decision Management, Healthcare Strategy, Lean Healthcare, Informatics, Health Information..., Pharmaceutical Industry, Data Center, Healthcare Information..., Healthcare, Management, Strategic Planning, Business Analysis, Cross-functional Team..., Program Management, Project Management, Leadership, SDLC, Process Improvement, Vendor Management, Databases, Project Planning, Information Technology, Data Analysis, IT Strategy, Integration, Requirements Analysis, PMP, CRM, Change Management, Software Documentation, Training, Quality Assurance, Business Process..., IT Service Management, Strategy, Visio, Networking, SharePoint, Software Project..., Consulting, Business Development
Education
Harvard T.H. Chan School of Public Health 2015 — 2015
University of Louisville 2004 — 2006
MBA
Madurai Kamaraj University 1995 — 1998
MCA
Madura College (Affiliated to Madurai Kamaraj University) 1992 — 1995
Bachelor of Science
VHNS 1987 — 1992
High School
Harvard T.H. Chan School of Public Health
SUPERVALU May 2015 - Present
ADP July 2013 - March 2015
ADP April 2012 - June 2013
SHPS November 2010 - March 2012
Nash Finch Company August 2008 - November 2010
Nash Finch Company October 2007 - August 2008
Nash Finch Company May 2006 - October 2007
Park Nicollet Health Services June 2004 - May 2006
Skills
Account Reconciliation, Access, Accounts Payable, QuickBooks, Accounting, Auditing, Accounts Receivable, Invoicing, Microsoft Excel, General Ledger, Pricing, Sarbanes-Oxley Act, Forecasting, Journal Entries, Process Improvement, PeopleSoft, Income Statement, Financial Reporting
Education
Metropolitan State University 2011 — 2014
Bachelor of Science (BS), Management Information Systems (MIS)
Normandale Community College 2006 — 2010
AA, General
ADP July 2014 - Present
ADP April 2012 - July 2014
Verifications, Inc. April 2011 - April 2012
SHPS May 2009 - April 2011
Regis Corporation February 2002 - December 2008
Wensmann Homes October 2001 - September 2002
PreferredOne February 1994 - September 2001
Skills
Benefits, Onboarding, Customer Relations, Account Management, Employee Relations, Vendor Relations, Performance Management, Customer Service, Salesforce.com, Microsoft Office, Client Retention, Client Acquisition, Building Strategic..., Managing Employees, Managing Volunteers, Healthcare Management, Employee Benefits, Management, Customer Retention, Strategic Partnerships, Recruiting, Human Resources, Benefits Administration, Outlook, Strategy, Strategic Planning, Leadership, Customer Satisfaction, Budgets, Time Management, Contract Negotiation, Enterprise Software, Insurance, Training, Vendor Management, Process Improvement, CRM, Sales, Volunteer Management, Team Building, HRIS, Project Management
Education
Art Institutes of Minnesota 1998 — 1999
Graphic Design
North Central University 1991 — 1993
Behavioral Science
American River Community College 1989 — 1990
Fashion Merchandising
American Express June 2015 - Present
Safeway February 2014 - March 2015
Lumension October 2012 - November 2013
SHPS April 2010 - October 2012
41st Parameter August 2007 - September 2009
Sprint / Sprint Nextel May 2003 - March 2007
Sprint PCS October 2002 - May 2003
Sprint PCS March 2001 - October 2002
Sprint PCS March 2000 - March 2001
Sprint PCS March 1999 - March 2000
Skills
Product Management, Vendor Management, Cross-functional Team..., Product Development, SDLC, Agile Methodologies, Requirements Analysis, Mobile Devices, Strategy, E-commerce, Product Lifecycle..., Product Marketing, Strategic Planning, Problem Solving, Project Management, Business Process, Software Documentation, Program Management, Scrum, Team Leadership, Management, Product Launch, Requirements Gathering, Analytics, Software Project..., Product Life Cycle..., Product Strategy, SaaS, Process Improvement, Start-ups, Telecommunications, Software Development, Integration, Leadership, Business Analysis, Wireless, CRM, Cloud Computing, Training, Strategic Partnerships, Competitive Analysis, Mobile Applications, Go-to-market Strategy, Mobile Technology, Agile, Strategy Development, Mobile, Portfolio Management, Segmentation, Enterprise Software
Education
Pragmatic Marketing 2011 — 2011
Northwest Missouri State University 1988 — 2005
B.S.
The George Washington University 2000 — 2002
Masters Certificate
Northcentral University October 2012 - Present
SHPS May 2005 - October 2012
Realops Inc August 2004 - May 2005
Booz Allen Hamilton October 2003 - August 2004
America Online April 1997 - October 2003
The Aerospace Corporation January 1996 - April 1997
Skills
SOA, Business Process Design, Team Leadership, Software Development..., Software Project..., Requirements Analysis, Java, Integration
Education
Northcentral University 2013 — 2015
Master of Business Administration (M.B.A.), Engineering and Technology Management
George Mason University
BS, Computer Science
St. Jude Medical October 2011 - Present
SHPS October 2009 - October 2011
SHPS January 2008 - October 2011
SHPS August 2006 - June 2009
SHPS April 2004 - August 2006
Skills
VMware ESX, Active Directory, System Deployment, Windows Server, XP, Citrix, Group Policy, Servers, Operating Systems, Software Documentation, VMware, Windows 7, Software Installation, Technical Support, Hardware, VMware vSphere, Process Improvement, SCCM, Security, Help Desk Support, Visio, SAN, Windows, System Administration, Infrastructure, Disaster Recovery, Windows XP
Education
Minneapolis Community and Technical College 2000 — 2003
AAS
Scoala Gen Nr 7 Sibiu
SHPS March 2013 - Present
SHPS, Inc. September 2003 - March 2013
Frost Brown Todd LLC 1999 - 2003
Baird, Baird, Baird & Jones June 1997 - August 1998
Skills
Mergers & Acquisitions, Executive Management, Corporate Law, Corporate Governance, Corporate Finance, Contract Negotiation, Litigation, Legal Advice, Mergers, Legal Research, Licensing, Venture Capital, Due Diligence, Finance, Analysis, Insurance, Management, Acquisitions, M&A experience, Private Equity, Employee Benefits, Strategy, Legal Writing, Start-ups, Internal Controls, Contract Management, Transactional Law, Public Companies, Corporate Contracts, Securities, Divestitures
Education
University of Kentucky College of Law 1996 — 1999
Juris Doctor
Georgetown College 1992 — 1996
Bachelor of Arts, Political Science and Accounting
Baldwin and Lyons June 2011 - Present
SHPS September 2005 - June 2011
Hardigg Industries September 2002 - September 2005
Skills
Active Directory, ITIL v3 Foundations..., Project Coordination, IT Operations, Security, Servers, Help Desk Support, Management, Disaster Recovery, Windows Server, Incident Management, Visio, SharePoint, Windows 7, Information Technology, Vendor Management, ITIL, Hardware, Troubleshooting, Software Documentation, XP, Citrix, Blackberry, IT Management, System Administration, Technical Support, Process Improvement
Education
Columbus North
Indiana University - Kelley School of Business 1996 — 2004
Bachelor of Science in Business, Computer Information Systems
Indiana University Bloomington
The University of Chicago - Booth School of Business 2012 — 2012
Essentials of Effective Management Workshop, Pyschology of Management
Productive Edge April 2015 - Present
ZirMed June 2011 - April 2015
SHPS 2004 - 2011
Skills
Healthcare Information..., HIPAA, Revenue Cycle, Change Management, Process Improvement, EMR, Healthcare, Leadership, Project Management, Software Documentation, EHR, Team Building, Cross-functional Team...
Education
Flagler College 1999 — 2003
Fashion Institute of Technology 2001 — 2002
Associate’s Degree, Fashion Merchandising
Western Union January 2014 - Present
Western Union June 2013 - January 2014
Western Union August 2011 - June 2013
SHPS April 2011 - August 2011
TSYS April 2010 - April 2011
TSYS June 2009 - April 2010
Western Union 2008 - 2009
Western Union 2005 - 2008
Western Union 2001 - 2005
First Data Corporation 1996 - 2001
Skills
Product Management, Payments, Electronic Payments, Mobile Payments, Payment Card Processing, Vendor Management, Business Analysis, Strategy, Risk Management, CRM, Executive Management, Business Development, Financial Services, Management, Strategic Planning, Product Development, Banking, Process Improvement, Cross-functional Team..., Strategic Partnerships, Start-ups, Business Process..., Analytics
Education
Louisiana Tech University 1992 — 1995
Bachelor's degree, Agricultural Business and Management
Body Solutions, LLC August 2012 - Present
SHPS October 2004 - March 2012
Skills
Project Management, Cross-functional Team..., Strategic Planning, Product Management, Healthcare, Process Improvement, Business Strategy, Account Management, Marketing Strategy, Strategy, Leadership, Sales, Business Planning, Business Analysis, Team Building, Marketing, Management, Start-ups, Vendor Management, New Business Development, Analysis, Training, Forecasting, Competitive Analysis, Analytics, Operations Management, Coaching, Business Process..., Market Research, Pricing, Outsourcing, Product Development, Program Management, Business Development
Education
Vanderbilt University 1997 — 1999
Master of Business Administration (MBA), Accounting and Finance
Vanderbilt University - Owen Graduate School of Management 1997 — 1999
MBA, Finance and Accounting
Miami University 1989 — 1993
BA, Economics and Creative Writing
3M Health Care April 2014 - Present
OptumHealth March 2012 - April 2014
SHPS May 2007 - March 2012
Lakes & Plains Regional Council February 2000 - January 2003
Skills
Requirements Gathering, Business Analysis, Business Requirements, SDLC, User Acceptance Testing, Visio, Process Improvement, Business Process, Requirements Analysis, SharePoint, Data Analysis, SQL
Education
Hamline University 2003 — 2006
B.A.
Schuler Bauer Real Estate Services July 2014 - Present
ADP January 2011 - Present
SHPS June 2008 - January 2011
SHPS April 2007 - June 2008
SHPS November 2005 - April 2007
The Richard Company May 1999 - November 2005
Skills
Customer Relations, SQL, Compliance, Process Improvement, Team Leadership, Multitasker, Independent, Customer Service, Agile Methodologies, Cross-functional Team..., Change Management, Software Documentation, CRM, Business Intelligence, Analysis, Leadership, Business Analysis
Education
Indiana University-Southeast 1997 — 2002
BS, Computer Science
Towers Watson April 2014 - Present
Optum December 2011 - Present
OptumHealth November 2010 - November 2011
ACS Healthcare Solutions April 2010 - October 2010
SHPS August 2008 - May 2010
SHPS August 2005 - August 2008
Skills
Business Process..., Account Management, Strategy, Change Management, Leadership, Benefits Administration, SDLC, Process Improvement, Vendor Management, Cross-functional Team..., HIPAA, Healthcare Information..., CRM, Visio, Mergers, HRIS, Healthcare, Project Management, Team Building, Mergers & Acquisitions, Team Leadership, Managed Care, Program Management, Business Analysis, Employee Benefits, Strategic Planning, Management, Integration, Outsourcing
Education
Metropolitan State University 2006 — 2010
BS, Management
St. Cloud State University 1991 — 1993
Music Education and Performance
Avenet Web Solution September 2008 - Present
SWAT Solutions April 2006 - August 2008
SHPS 1999 - 2006
Skills
Quality Assurance, Testing, SDLC, Agile, Test Planning, Requirements Analysis, User Acceptance Testing, Visio, SQL, Business Analysis, Process Improvement, Databases, Quality Center, Software Quality..., Agile Methodologies
Education
National American University
BS, Informational Technology emphasis in Web Development
QCI January 2014 - Present
Businessolver June 2012 - January 2014
Hollstadt & Associates December 2010 - June 2012
SHPS July 2009 - December 2010
SHPS September 2007 - November 2009
Lighthouse1 January 2007 - September 2007
Boston Scientific (formerly Guidant) September 2005 - January 2007
SHPS, Inc September 1995 - September 2005
Skills
Process Improvement, Visio, Management, Operations Management, Project Management, SDLC, Healthcare, Business Process..., Performance Management, Business Analysis, Quality Assurance, Requirements Analysis, Strategy, PMP, Analysis, Integration, Requirements Gathering, Business Process, Cross-functional Team..., Training, Testing, Business Requirements, Change Management, Resource Management, Team Management, Software Documentation, Employee Benefits, Product Development, Insurance, Software Project...
Education
Iowa State University 1987 — 1991
Bachelor's Degree, Business Administration - Marketing
Evolution1, Inc. (formerly Lighthouse1, LLC) July 2007 - Present
CIGNA Behavioral Health March 2006 - July 2007
Meritain Health June 2005 - March 2006
SHPS August 2004 - June 2005
UCare Minnesota April 2000 - August 2004
Honeywell August 1997 - April 2000
Skills
Organizational..., Leadership Development, Process Improvement, Performance Management, Change Management, Coaching, Employee Relations, Team Building, Talent Management, Leadership, Organizational..., Recruiting, Human Resources, Staff Development, Management, Software Documentation, Quality Assurance, Onboarding, Call Centers, Budgets, Policy, Employee Training, Program Management, Training, Business Process
Education
University of Saint Thomas 1999 — 2003
Master of Arts (MA), Human Resources Development
Metropolitan State University
Bachelor of Arts (BA), Psychology
ASTD
ASTD
Blue Cross and Blue Shield of Minnesota January 2008 - Present
Thomson Reuters April 2007 - January 2008
SHPS May 2005 - May 2006
Express Scripts August 2001 - April 2005
Compuware January 1999 - July 2001
Skills
Management, Program Management, Entrepreneurship, Sales, SDLC, Business Strategy, Recruiting, Start-ups, Healthcare Information..., Quality Assurance, Enterprise Software, Business Analysis, Project Management, Healthcare, Technical Recruiting, Practice Management, SaaS, Customer Service, New Business Development, Leadership, Account Management, Process Improvement, Business Development, Change Management, Consulting, Integration, Coaching, Access, Strategic Planning, Team Building, Applicant Tracking..., Analysis, Vendor Management, Microsoft Office, Public Speaking, Team Leadership, PowerPoint, Testing, Software Development, Software Quality..., Test Planning, System Testing, Resource Management, Test Cases, IT Management, Software Documentation
Education
Metropolitan State University 1999 — 2001
Master's degree, Management Information Systems, General
Winona State University 1990 — 1998
Bachelor's degree, Mass Communication/Media Studies
FB Capital Partners 2009 - Present
Franklin Square Capital Partners 2009 - Present
SHPS January 2003 - January 2009
eBenX 2000 - 2003
Arbor Associates January 1991 - January 2000
Skills
Strategy, Leadership, Business Strategy, Business Development, Marketing Strategy, Business Planning, Start-ups, Mergers & Acquisitions, Venture Capital, Financial Analysis, Strategic Planning, Restructuring, CRM, Management, Integrated Marketing, Change Management, Executive Management, Investments, Marketing
Education
Northwestern University 1980 — 1984
Bachelor of Science, School of Education
Optum August 2013 - Present
OptumInsight July 2011 - Present
Ingenix 1998 - August 2011
Aperture Credentialing 1998 - 2002
SHPS 2000 - 2001
Humana 1991 - 1997
Skills
Competitive Intelligence, Strategy, Product Management, Lead Generation, Analytics, Cross-functional Team..., Managed Care, Team Leadership, Knowledge Management, Vendor Management, Market Research, Business Intelligence, Business Development, Healthcare Information..., Strategic Planning, Segmentation, Competitive Analysis, Market Analysis, Marketing, Management, Market Intelligence, Contract Negotiation, Healthcare, Sales, Integration, Strategic Partnerships, CRM, Leadership
Education
McKendree College
BBA, Management
NeuStar, Inc. April 2011 - Present
SHPS 2009 - April 2011
Stites & Harbison, PLLC August 2006 - February 2009
Lightyear Communications 1998 - 2004
Skills
Project Management, Customer Service, Research, Contract Negotiation, Microsoft Office, Program Management, Business Analysis, Analysis, Leadership, Software Documentation, Telecommunications, Process Improvement
Education
DeVry University 2008 — 2012
Bachelors, Computer Forensics
Indiana University-Southeast 1993 — 1995
University of Louisville
HospiScript, A Catamaran Company December 2013 - Present
Catamaran January 2012 - December 2013
HealthTrans 2005 - April 2012
BeneScript Services April 2005 - February 2007
Innoviant 2007 - 2007
SHPS 2001 - 2003
Alignis 1996 - 1997
Jackson & Coker 1994 - 1996
Peachtree Planning 1989 - 1991
Skills
Medicare, Medicare Part D, Pharmacy Benefit..., Healthcare, Managed Care, Business Development, Employee Benefits, Health Insurance, Healthcare Industry, Healthcare Management, Insurance, Management, Pharmacy, Sales, Strategic Planning, Team Building
Education
University of Georgia - Terry College of Business 1985 — 1989
Bachelor of Business Administration (B.B.A.), Risk Management & Insurance
Florida State University - College of Business 1984 — 1985
Business Administration and Management, General
EXL Healthcare August 2015 - Present
SHPS January 2006 - August 2015
Towers Perrin 2005 - 2007
SHPS, Inc. 2003 - 2005
Raindance Communications 1999 - 2000
Skills
Program Management, Healthcare, Strategy, CRM, Employee Benefits, Change Management, Strategic Planning, Leadership, Business Development, Outsourcing, Vendor Management, New Business Development, Management, Business Analysis, Team Building, Executive Management, Project Planning, Analysis, Project Management, Start-ups, Proposal Writing, Human Resources, Business Strategy, Contract Negotiation, Enterprise Software, Consulting, Sales, Sales Operations, Cross-functional Team..., Marketing Strategy, Negotiation, Account Management, Healthcare Consulting, Managed Care, Training, Customer Retention, Process Improvement, Benefits Administration, Performance Management, Salesforce.com, Healthcare Management, Health Insurance, Disease Management, Insurance, Healthcare Information...
Education
University of Georgia - Terry College of Business 2009 — 2011
MBA, Organizational Leadership
Minnesota State University, Mankato 1990 — 1994
BS, Nursing
Archbishop Brady
Archbishop Brady
ADP October 2013 - Present
ADP July 2013 - July 2013
SHPS August 2005 - July 2013
EDS March 2005 - August 2005
Towers Perrin June 2000 - March 2005
Skills
Requirements Analysis, Visio, Research, SQL, Insurance, Risk Management, Business Analysis
Education
La Salle University 1996 — 2000
B.A., Mathematics
Trion August 2012 - Present
ACS, a Xerox Company September 2010 - October 2012
SHPS November 2006 - September 2010
EDS 1995 - 2007
EDS Technologies April 2004 - November 2006
Towers Perrin November 1995 - November 2006
EDS, an HP Company 2004 - 2006
Skills
PMP, Vendor Management, Outsourcing, Requirements Analysis, Mainframe, Software Project..., Business Analysis, SDLC, Visio, Business Requirements, Program Management, SharePoint, Requirements Gathering, BPO, CRM, Management, Cross-functional Team..., Project Management, Benefits Administration, Business Process, Business Process..., Employee Benefits, Process Improvement
Education
IFEBP/CEBS 1998 — 1999
GBA, Health and Welfare Adminstration
Monmouth University 1987 — 1991
BS, Business and Marketing
Mercer March 2015 - Present
Spirent Communications October 2014 - March 2015
Lenovo January 2013 - October 2014
XS, Inc. February 2012 - January 2013
Fidelity Investments May 2007 - December 2011
SHPS 2006 - 2007
Remax Allegience April 2005 - June 2006
Towers Perrin October 2001 - April 2005
PwC 1999 - 2001
Skills
Project Implementation, Large Group Facilitation, Software Implementation, Client Relationship..., Database Management, Cross-functional Team..., Virtual Teams, Project Finance, People-oriented, Project Management, PMP, Business Analysis, SDLC, Program Management, Software Project..., Resource Management, Agile Methodologies, Database Admin, MS Project, CRM, Management, Change Management, PMO, Workshop Facilitation, Vendor Management, SaaS, Integration
Education
North Carolina State University 1989 — 1993
BS, Political Science
Western Carolina University 2009 — 2011
Masters, Project Management
Foundations Consulting Group January 2008 - Present
SHPS September 2006 - January 2008
Foundations Consulting Group, Inc. August 1997 - September 2006
Skills
SDLC, Requirements Analysis, Business Analysis, SQL, Agile Methodologies, Requirements Gathering, Software Project..., Oracle, Integration, Business Intelligence, Vendor Management, PeopleSoft, ERP, Business Process, Business Process..., Enterprise Software, Crystal Reports, SharePoint, IT Strategy, Software Implementation, CRM, Process Improvement, Testing, Cloud Computing, Consulting, Quality Assurance, Change Management, Project Management, PeopleTools, Analysis, Professional Services, SQR, PeopleCode, Systems Analysis, User Acceptance Testing, Data Modeling, Business Process Design, Software Development, Business Requirements
Education
University of Phoenix 2002 — 2003
MSCIS, Computer Information Systems
Indiana University Bloomington 1988 — 1991
BS, Computer Science
Old Republic Title November 2013 - Present
Evolution1 December 2009 - November 2013
Data Recognition Corporation September 2006 - December 2009
SHPS April 1999 - September 2006
SHPS June 1997 - April 1999
United Health Care October 1995 - June 1997
Skills
Microsoft SQL Server, T-SQL, SQL, Data Warehousing, Databases, Database Design, Database Administration, ETL, Requirements Analysis, SharePoint, Software Development, Agile Methodologies, Business Analysis, SDLC, Visual Studio, Disaster Recovery
Education
The Ohio State University 1993 — 1995
Master of Science, Electrical Engineering
National Central University 1988 — 1992
Bachelor of Science, Electrical Engineering
The P4P Group, LLC September 2014 - Present
Wipro Technologies July 2012 - September 2014
The P4P Group, LLC June 2010 - June 2012
SHPS May 2009 - June 2010
ACS May 2007 - May 2009
Healthcare Management Systems February 2005 - May 2007
SOURCECORP 2003 - 2005
Sunquest Information Systems 1998 - 2003
ADAC Laboratories 1992 - 1998
Gerber Alley 1991 - 1992
Skills
Healthcare IT, Healthcare, Consultative Selling, Medical Billing, Managed Care, Contract Negotiations, Process Improvement, P&L, EMR, Compliance, Health Insurance, P&L Management, Business Development, CRM, Contract Negotiation, Cross-functional Team..., EHR, Executive Management, HIPAA, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Hospitals, Income Statement, Insurance, Leadership, Management, Negotiation, New Business Development, Outsourcing, Product Launch, Product Management, Program Management, Selling, Six Sigma, Start-ups, Strategic Planning, Strategy, Team Building, Vendor Management
Education
University of Tennessee-Knoxville 1975 — 1977
Bachelor of Applied Science (B.A.Sc.), Biology
The University of New Mexico 1974 — 1975
Bachelor of Science (BS), Bio- Medical Engineering
Montgomery County Community College 1972 — 1974
Associate of Science (A.S.), Chemistry
US Airways March 2014 - Present
US Airways March 2010 - March 2014
US Airways October 2008 - March 2010
EDS July 2007 - September 2008
Ahold Information Services May 2006 - July 2007
SHPS April 2005 - May 2006
DeWilde Consulting Group, Inc. January 2000 - April 2005
Kindred Healthcare April 1996 - January 2000
Presbyterian Church (USA) August 1989 - April 1996
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, SDLC, Software Documentation, Integration, Vendor Management, Visio, ERP, Business Process, Process Improvement, Program Management, IT Management, Project Management, Change Management, Data Conversion
Education
Indiana University-Southeast 1995 — 1999
MBA, Business Admin
University of Kentucky 1987 — 1989
BBA, Finance
University of Louisville 1984 — 1987
Finance
SHPS 2007 - 2008
Education
Mt. San Antonio College 1988 — 1989
SHPS Billing AnalystLG&EAugust 2008 - Present
Education
Jefferson Community College
SHPS November 1999 - October 2009
P+W Software January 1991 - November 1999
Buck Consultants January 1988 - December 1990
Concord Management Systems January 1980 - March 1988
FMI 1972 - 1980
Education
The George Washington University 1969 — 1971
MSA
North Carolina State University 1962 — 1967
Fork Union Military Academy 1960 — 1962
high school
Carewise Health, a SHPS Solution September 2003 - Present
SHPS 2003 - Present
Education
North Carolina Wesleyan College 1979 — 1984
SHPS April 2002 - Present
LeapFrog Interactive 2001 - 2002
Power Creative 1998 - 2001
Crinkum-Crankum 1990 - 1996
Skills
Adobe Creative Suite, Photography, Illustrator, Photoshop, Web Design, User Interface Design, HTML
Education
Jefferson Community College 1991 — 1993
Associates, Commercial Art
University of Louisville 1990 — 1991
Diabetes Prevention and Control Alliance, UnitedHealth Group December 2011 - Present
UnitedHealth Group November 2010 - December 2011
OptumHealth October 2003 - November 2010
SHPS April 2002 - October 2003
Pitney Bowes March 2000 - April 2002
New Ulm Senior High School August 1994 - June 1999
Skills
Curriculum Design, Leadership, Project Management, Instructional Design, Training, Adult Education, Technical Writing
Education
Minnesota State University, Mankato 1995 — 1999
MA, English: Technical Communications
Wartburg College 1990 — 1994
BA, Secondary English Education
P & J Consulting 2003 - Present
SHPS 2001 - 2003
CorPay Solutions, Inc. 1994 - 2001
McAteer Group 1992 - 1994
Skills
Project Management, Business Analysis, Microsoft Office, Technology management, Financial analysis, Health care, Pricing strategies, Business Strategy, Customer Relations, Vendor Relations, Healthcare
Education
Manhattan College
Bachelor of Arts (B.A.)
SHPS July 2009 - Present
Direct Alliance June 2004 - September 2008
CrossAccess Corporation June 1993 - October 2003
Viasoft January 1991 - April 1993
Pansophic Systems January 1987 - January 1991
Education
Harper College
Computer Science
CMD Management Inc November 2013 - Present
Humana, Inc January 2011 - November 2013
Humana Inc August 2007 - August 2010
WebMD 2005 - 2007
SHPS 2003 - 2005
General Electric 1996 - 2004
Skills
Pricing, Mergers, Sales, Management, Strategic Partnerships, Strategy, E-commerce, Six Sigma, Leadership, Strategic Planning, Analytics, Process Improvement, Product Management, Cross-functional Team..., Vendor Management, Business Strategy, Change Management, Business Intelligence, Project Management, Healthcare, Quality Improvement, Healthcare Industry, Program Management, Business Analysis, Account Management, Healthcare Information..., Consulting, Team Building, Product Development, Integration, Healthcare Consulting, HIPAA
Education
Northeastern University 1980 — 1985
Bachelor of Science (BS), Chemical Engineering
OptumHealth March 2012 - Present
SHPS November 2006 - June 2012
CitiFinancial September 2004 - November 2006
Skills
HRIS, Management, Employee Benefits, Program Management, Vendor Management, Project Management
Education
Minnesota State University, Moorhead 1998 — 2002
BA, History
Independent Consultant 2008 - Present
SHPS 2007 - 2007
Tribune Company 2001 - 2007
Whittman-Hart / marchFIRST 1999 - 2000
Towers Perrin 1996 - 1999
Skills
Employee Benefits, Vendor Management, Strategic Planning, Benefits Administration, Employee Relations, HRIS, Performance Management, PeopleSoft, Project Management, Executive Pay
Education
National Louis University 2002 — 2003
Masters, Human Resource Management
Illinois State University
Bachelors, Sociology/Gerontology
Innovacare May 2015 - Present
Susquehanna Actuarial Consulting, Inc. January 2012 - April 2015
Blue Shield of California September 2008 - January 2012
Sutter Health March 2007 - August 2008
Thomson Medstat July 2006 - March 2007
SHPS March 2006 - June 2006
Thomson Medstat January 2005 - March 2006
Thomson Medstat August 2002 - December 2004
Skills
Data Analysis, SAS, Health Insurance, Data Mining, Analytics
Education
Western Washington University 1986 — 1988
Master of Science, Mathematics
Pacific Lutheran University 1984 — 1986
Bachelor of Science, Mathematics
Humana June 2009 - Present
WellPoint 2005 - 2009
SHPS April 2003 - October 2005
Skills
Utilization Management, Disease Management, Managed Care, Medical Management, Medicaid, Case Managment, HIPAA, Health Insurance, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Management, Management, Medicare, Case Management, Medicine, Physicians, Policy, Provider Relations
Education
Oregon Health and Science University 1985 — 1987
Family Medicine Residency Program
University of Louisville School of Medicine
MD
Clark County Health Department November 2009 - Present
SHPS March 2007 - November 2009
Arizona Dept of Health Services 1995 - 2006
University of Arizona 1991 - 1995
The Johns Hopkins University 1989 - 1991
Skills
Program Management, Leadership, Training, Research, Wellness, Prevention, Public Health, Health Policy, Healthcare, Case Management, Health Education, Health Promotion
Education
University of Arizona 1992 — 1995
MPH, Health Education / Health Promotion
Marquette University 1985 — 1988
BA, Psychology
The Prairie School 1979 — 1983
C.H. Robinson Worldwide, Inc. August 2011 - Present
BioScrip August 2006 - August 2011
SHPS May 2005 - August 2006
Optum May 2003 - May 2005
eBenx 1999 - 2003
Skills
Data Analysis, Business Analysis, Requirements Analysis, Business Process..., SQL, SQL database design, SQL Tuning, Oracle SQL, Qlikview, SSAS, SSIS, SSRS, VBScript, Six Sigma, Visio, Sterling Integrator, Microsoft SQL Server, Sybase, SQL Server Management..., DTS, QlikView Development, Business Intelligence, ETL, T-SQL, Oracle, Databases, Data Modeling, Leadership, Management, QlikView, Business Process
Education
Hamline University 1993 — 1998
BA, English, Values Theories and Practices
The Blake School 1979 — 1993
WellPoint September 2014 - Present
Humana October 2013 - September 2014
Humana January 2012 - October 2013
Hewlett-Packard April 2011 - January 2012
Humana Military Healthcare Services April 1998 - July 2010
SHPS January 1996 - January 1998
KEANE CONSULTING SERVICES January 1993 - January 1996
Humana January 1992 - January 1993
Skills
Business Analysis, Systems Analysis, Systems Design, Software Development, Requirements Analysis, Business Requirements, ETL, Mainframe, Documentation, DB2, Microsoft SQL Server, PL/SQL, SAS, Informatica, CaliberRM, Project Planning, Team Leadership, Data Warehousing, Employee Training, Business Process, Data Conversion, Data Quality, SAS Enterprise guide 4.2, Software Documentation, Disaster Recovery, Program Management, Access
Education
Indiana University-Southeast 1986 — 1991
Bachelor of Science, Computer Science with Business emphasis
Olivet Nazarene University 1972 — 1976
BA, Music Education
INSPIRIS May 2010 - Present
Ingenix August 2008 - May 2010
SHPS 2006 - 2008
Schaller Anderson 2002 - 2006
Aetna 1995 - 2002
CIGNA Healthcare 1989 - 1995
Skills
Healthcare Management, Healthcare
Education
Northwestern University - The Feinberg School of Medicine 1971 — 1975
MD, Medicine
Metavante March 2007 - October 2009
Evolution Benefits November 2000 - September 2006
SHPS October 1988 - April 2000
Prudential Insurance January 1981 - September 1988
Education
Indiana University Bloomington 1981 — 1985
Bachelors of Business, Business Administration and English
ADP Strategic Advisory Services August 2014 - Present
SHPS May 2005 - April 2012
Skills
Marketing Communications, Vendor Management, Government, Employee Engagement, Marketing Strategy, Consulting, White Papers, Healthcare & Benefits..., Product Development, Product Marketing, Brand Development, Brand Awareness, Brand Architecture, Regulatory Affairs, Government Affairs, Government Relations, Government Liaison, Government Contracting, Media Spokesperson, Legislative Analysis, Legislative Tracking, Video Editing, Sales Support, Budget Management, Budget Preparation, Budget Oversight, Strategic Planning, Strategy, Public Policy, Public Speaking, Health & Welfare..., Sales Operations
Education
University of Kentucky 1986 — 1988
Bachelor of Arts (B.A.), Political Science and Government
Hampden-Sydney College 1984 — 1985
Liberal Arts and Sciences, General Studies and Humanities
ADP July 2013 - Present
ADP April 2012 - Present
SHPS April 2008 - April 2012
SHPS June 2000 - April 2012
SHPS April 2004 - April 2007
SHPS April 1999 - June 2000
Skills
Process Improvement, Business Analysis, Healthcare, Requirements Gathering, Project Management, Access, Teamwork, Visio, Data Analysis, Software Documentation
Education
Hennepin Technical College
Anthem Blue Cross Blue Shield November 2013 - Present
Anthem Blue Cross Blue Shield June 2012 - November 2013
SHPS April 2002 - April 2010
Skills
Disease Management, Nursing, Utilization Management, Healthcare, Healthcare Management, Acute Care, Health Education, Home Care, Managed Care, Critical Care, Hospitals, Patient Advocacy, Clinical Research, Healthcare Information..., EMR
Education
Indiana Wesleyan University 2004 — 2006
Master's of Science, Business Administration and Management, General
University of Louisville 1997 — 1999
BSN, Nursing
OptumInsight September 2009 - Present
HCC Life Insurance Company October 2006 - March 2009
SHPS July 2000 - February 2005
Allianz Life 1991 - 2000
Skills
Business Analysis, Process Improvement, Project Management, Insurance, Product Management, Strategic Planning, Health Insurance, User Acceptance Testing, Management, Cross-functional Team..., Analysis, Testing, Leadership, Healthcare, Product Development
Education
North Hennepin Community College 2009 — 2009
Project Management Certificate, PMI
SHPS 1999 - 2009
National Benefit Resources 1997 - 1999
Sheffield, Olson & McQueen 1987 - 1997
Sheffield, Olson & Mcqueen 1987 - 1997
Education
Normandale Community College 1982 — 1986
Small Business Management
Burnsville Senior High School 1980 — 1982
Diploma
SHPS January 2010 - Present
Honeywell Aerospace December 1978 - April 2009
Education
University of Toledo 1985 — 1988
B.S., Business/Administrative Services
Owens Community College 1973 — 1975
A.S., Industrial Engineering
ADP May 2012 - July 2015
ADP/SHPS January 2007 - April 2012
SHPS August 2004 - December 2006
Aon Consulting April 2000 - July 2004
Aon Consulting September 1990 - April 2000
Skills
Benefits Administration, Process Improvement, Vendor Management, HRIS, Team Building, Employee Benefits, Project Management, Talent Management, Visio, Analysis, Leadership, Human Resources, Customer Service, Business Analysis, Organizational..., Outsourcing, Training, Data Analysis, Software Documentation, Change Management, Requirements Analysis, Performance Management, Health Insurance, Program Management, Management
Education
Immaculata University
BA, French
LexisNexis March 2014 - Present
Enclarity February 2011 - March 2014
Enclarity September 2007 - February 2011
SHPS August 2006 - September 2007
RSM McGladrey 2005 - 2006
Skills
Data Analysis, MySQL, SAS, SQL, Business Intelligence, Data Warehousing, Business Analysis, Visio, SDLC, Databases, Analytics, Data Mining, Microsoft SQL Server, ETL, Database Design, Java, Requirements Gathering, Data Modeling, Python, Requirements Analysis, Process Improvement, Project Management, Software Development, Agile Methodologies
Education
Minnesota State University, Moorhead 1999 — 2004
B.S.
ADP April 2012 - Present
SHPS March 2011 - April 2012
IBM May 1997 - March 2011
Skills
SQL, Project Management, Database Administration, Databases, Unix, Windows, ITIL, Requirements Analysis, HTML, XML, VMware, Microsoft Office, MS Project, Program Management, Change Management
Education
Murray State University 1993 — 1997
BS, Mathematics and Computer Science
Maricopa Integrated Health System April 2014 - Present
Good Night Pediatrics October 2009 - April 2014
Banner Health October 2005 - September 2009
CorSolutions Medical 2003 - 2005
SHPS 2003 - 2003
CorSolutions 2000 - 2002
TriWest Healthcare Alliance 1998 - 2000
IHS Homecare (formerly Signature Homecare) 1994 - 1998
St. Joseph's Hospital 1993 - 1993
Maricopa Medical Center 1979 - 1993
Skills
Pediatrics, Quality Assurance, Quality Management
Education
Grand Canyon University 2006 — 2008
BSN, Nursing
Phoenix College 1976 — 1978
Associate's degree, Registered Nursing/Registered Nurse
Capella University August 2011 - Present
Sallie Mae March 2009 - August 2011
University of Minnesota November 2007 - November 2008
SHPS June 2004 - November 2007
Accenture January 2001 - June 2004
Skills
PeopleTools, PeopleSoft, Business Analysis, SDLC, SharePoint, Ariba, Java, JavaScript, XML, SQR, SQL, Crystal Reports, HTML, Object Oriented Design, Project Management, Microsoft Office, Windows, OS X, Unix, Linux, Yoga, Cooking, Baking, Motorcycling, Snowboarding, Cycling, Dog Behavior
Education
Yoga Center of Minneapolis 2012 — 2013
230 Hour Teacher Training Certificate, Yoga Teacher Training/Yoga Therapy
University of Minnesota - Carlson School of Management 2008 — 2008
Macalester College 1996 — 2000
BA, Computer Science, Mathematics, Philosophy
Mariemont HS 1992 — 1996
High School Diploma
Buck Consultants July 2013 - Present
Buck Consultants March 2009 - July 2013
SHPS 2000 - 2009
Clinical experience January 1991 - December 2001
Skills
Employee Benefits, Health Insurance, Healthcare, Managed Care, Disease Management, Strategy, Process Improvement, Employee Engagement, Health Policy, Healthcare Consulting, Employee Wellness, Strategic Planning, Leadership, Benefits Administration, HR Consulting, Performance Management
Education
Regents College 1996 — 1998
Associates in Applied Science, Nursing
Marian University 1981 — 1985
Bachelor of Science (BS), Business Administration, Management Concentration, Psychology Minor
PharMerica August 2011 - Present
Humana November 2009 - March 2011
Humana September 2008 - September 2009
Humana June 2007 - September 2008
SHPS July 2006 - June 2007
The Rawlings Company July 2005 - May 2006
The Rawlings Company September 2004 - July 2005
The Rawlings Company August 2002 - September 2004
Skills
Call Center, Analysis, Business Analysis, Insurance, Management, Medicare, PowerPoint, Auditing, Invoicing, Health Insurance, Customer Service, Managed Care, HIPAA, Process Improvement, Outlook, Call Centers, Healthcare, Team Building, Medicare Part D, Leadership, Training
Education
Indiana Wesleyan University 2008 — 2010
Master of Business Administration, Applied Management
University of Louisville
Bachelor of Arts, Communication
ADP July 2013 - Present
SHPS September 2003 - July 2013
Towers Perrin 1998 - 2003
Skills
Project Management, SQL, Analysis, Health Insurance, Quality Assurance, Employee Benefits
Education
La Salle University 1992 — 1996
Bachelor of Arts (BA), Englsh Major/Business Mino
ADP formerly SHPS Human Resource November 2012 - Present
OptumHealth November 2011 - November 2012
SHPS December 2006 - November 2011
H&R Block Franchise September 2003 - July 2006
Skills
Benefits Administration, Microsoft Office, Employee Benefits, PeopleSoft, Healthcare, Data Entry, Outlook, Leadership, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Data Analysis, Appeals, Open Enrollment, Enrollment Management, Enrollment Services, Requirements Gathering, Data Management, Software Documentation, Business Analysis, Process Improvement, Insurance
Education
Minnesota School of Business 2000 — 2003
AAS, Accounting
Minnesota School of Business 2000 — 2003
Associate of Arts and Sciences (A.A.S.), Accounting
ZirMed August 2011 - Present
SHPS October 2010 - April 2011
Skills
C#, ASP.NET, Visual Studio, Microsoft SQL Server, VB.NET, T-SQL, WCF, .NET, JavaScript, SQL, jQuery, ASP, TFS, AJAX, Visual Basic, HTML, CSS, IIS, Visio, Java, Windows, WPF, Linux, Software Project..., XSLT, HTML 5, SSIS, SDLC, JSON, Windows Server, Databases, Integration, Troubleshooting, VSS, Access, SharePoint, Web Applications, MVC, PHP, Software Development, XML, Oracle, Agile Project Management, Web Services, LINQ, Silverlight, SSRS, Database Design, Entity Framework, Programming
Education
University of Louisville 2009 — 2011
Bachelor of Science, Computer Information Systems
Jefferson Community College 2003 — 2009
Associate of Arts
GE July 2012 - Present
SHPS March 2007 - May 2011
Ingenix July 2004 - October 2006
Skills
Active Directory, Microsoft SQL Server, Windows, HTML, XP, Windows 7, Windows Server, SQL, Network Administration, Servers, Operating Systems, Software Documentation, Visio, Software Installation, System Administration, XML, Scrum, Agile Methodologies, C#, Java, JavaScript, C, C++, Automation, Test Automation, NI LabVIEW, Test Stand, Software Quality..., Manual Testing, .NET, iOS Development, Android Development
Education
Kaplan University 2006 — 2010
Bachelor's Degree, Computer Science
Kaplan University 2006 — 2008
Associate of Science (A.S.), Computer Science
New Albany High School
New Albany High School
Embrace Home Loans January 2013 - Present
SHPS July 2011 - January 2013
Skills
Customer Service, Health Insurance, Microsoft Office
Education
Midway College 2012 — 2014
Business Administration Equine
Rasmussen College-Florida 2009 — 2011
Associate's degree, Paralegal Studies
National HealthCare Corporation August 2012 - Present
RHCA November 2011 - April 2012
RHCA April 2010 - April 2012
SHPS October 2007 - April 2010
Colonial Terrace Skilled Care facility May 2006 - October 2007
Welborn Health Plans December 2005 - September 2007
Regional Medical Center February 1999 - July 2005
Regional Medical Center May 1991 - February 1999
Skills
Nursing, Quality Assurance, Quality Management, Healthcare, Healthcare Management, Supervisory Skills, Clinical Supervision, Health Insurance, Case Management, Disease Management, Policy Writing, Nursing Homes, Medical Billing, EHR, Long-term Care, Customer Service, Medicaid, Acute Care, Quality Improvement, Inpatient, Clinical Research, Hospitals, Medicare
Education
Madisonville Community College 1988 — 1991
Associate Degree Applied Science, Registered Nursing/Registered Nurse
SHPS August 2008 - Present
Skills
Healthcare, Health Education, Disease Management, Case Managment
Education
Indiana University-Southeast
Associate's degree, Registered Nursing/Registered Nurse
mckendre college louisville ky
Registered Nursing/Registered Nurse
SHPS June 1998 - February 2005
Aon Hewitt June 1993 - May 1998
Education
Indiana University Bloomington 1989 — 1993
Bachelor's degree, Psychology
ADP April 2012 - Present
Northwestern College January 2011 - Present
SHPS March 2011 - April 2012
Skills
Analytical Skills, SQL, Mathematics, Microsoft Office, Access, Data Analysis, Analysis, Microsoft Excel, Microsoft Word, PowerPoint
Education
Northwestern College
Bachelor of Science (BS), Mathematics
Kentucky Spirit 2011 - October 2013
SHPS August 2008 - October 2011
Frankfort Regional Medical Center February 2007 - August 2008
Skills
Utilization Review, Concurrent Review, Disease Management, Wound Care, Durable Medical..., People-oriented, Home Care
Education
Kentucky State University 2003 — 2005
Associate's degree, Registered Nursing/Registered Nurse
ADP July 2013 - Present
SHPS August 2008 - July 2013
Macy's formerly Marshall Field's February 2004 - August 2008
Marshall Field's October 2001 - February 2004
Marshall Fields September 2000 - October 2001
Education
Minnesota State University, Mankato 1996 — 2001
Bachelor of Science (BS), Marketing, Business Administration, Speech Communications
Signature Healthcare LLC February 2013 - Present
Golden Living June 2010 - February 2013
SHPS June 2001 - June 2010
Education
Middle Tennessee State University 1988 — 1992
Bachelor of Science, Registered Nursing/Registered Nurse
Oldham County High School 1985 — 1987
BCBSNC September 2010 - Present
SHPS February 2009 - September 2010
Healthways September 2007 - December 2008
Healthways October 2004 - 2007
Southern Hills Hospital and Medical Center January 2004 - October 2004
NursesRx September 2002 - January 2004
Lee Memorial Health System July 1998 - September 2002
Skills
Case Management, Certified Case Manager, Disease Management, Healthcare, Nursing, Medical-Surgical, Managed Care, Patient Education, Patient Advocacy, Nursing Process, Health Education
Education
Edison State College 1998 — 2000
Registered Nursing/Registered Nurse
Lee County High Tech Center North 1997 — 1998
Practical Nursing
Monroe Community College 1987 — 1989
Associate of Arts and Sciences (AAS), Psychology
Nazareth Academy
Regents Diploma 1986
Accountable Healthcare Staffing February 2015 - Present
Valley Hospital Medical Center, Las Vegas, NV October 2013 - February 2015
Inventiv Medical Management February 2012 - August 2013
Desert View Hospital February 2010 - February 2012
SHPS November 2006 - October 2009
Travel Staffing Agency August 2005 - November 2006
Audubon Hospital September 1996 - August 2005
Skills
Medicare Recovery..., Utilization Review, Emergency Room, Medical-Surgical, Medical Chart Auditor, Home Health
Education
Indiana University-Southeast 2003 — 2005
Bachelor’s Degree, Continuing Studies, 3.65
Mississippi Gulf Coast Community College 1988 — 1990
Associate’s Degree, Registered Nursing/Registered Nurse
Mississippi Gulf Coast Community College 1977 — 1979
Associate’s Degree, Drafting and Design Technology/Technician, General