Experience
Tectonic Engineering & Surveying Consultants, P.C.   May 2015 - September 2015
Silverleaf Resorts   August 2014 - May 2015
Rhythm and Rhyme Child Care Center   January 2012 - May 2013
Redi Pharmacy   August 2005 - December 2011

Skills
Microsoft Office, Microsoft Word, Research, Microsoft Excel, PowerPoint, Customer Service, Recruiting, Social Media, Leadership

Education
Mercy College   2013 — 2015
Master's degree, Human Resources Management and Services, 3.8

Ramapo College of New Jersey   2010 — 2012
Bachelor of Arts (B.A.), Psychology

Warwick Valley High School

Experience
ITT Technical Institute  July 2013 - Present
Silverleaf Resorts   April 2010 - July 2013
Subway  May 2006 - 2013

Skills
Leadership, Sales, Marketing, Interviews, Teamwork, Time Management, Policy, Customer Service, Customer Satisfaction, Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Cashiering, Outlook, People Development, Facebook, -Fluent in Microsoft..., Experienced Qualitative..., Conversant in Legal..., Deductive Reasoning, Critical and analytical..., School of...

Education
The College of Saint Rose   2010 — 2013
Bachelor of Arts (B.A.), Political Science and Government & Law & Criminal Justice

Manhattan College   2009 — 2010
Political Science and Government

Experience
Convergys  September 2014 - May 2015
Girl Scouts of Northeast Texas  January 2014 - April 2014
Silverleaf Resorts   May 2013 - September 2013
GOT Squad?   November 2009 - April 2013
Del Mar Fairgrounds  April 2012 - July 2012
Suddenlink Communications  July 2008 - October 2009
Real Capital Markets  November 2007 - March 2008
Z57 Internet Solutions  June 2005 - November 2007
Serving Seniors Networking Breakfasts   July 2004 - October 2006
Yahoo!/Musicmatch   October 2004 - April 2005

Skills
Online Marketing, Customer Service, SEO, SEM, Troubleshooting, Call Centers, Social Media Marketing, Sales, Marketing, Lead Generation, Salesforce.com, Sales Operations, Account Management, Email Marketing, Social Media, Online Advertising, Leadership, Social Networking, Marketing Strategy, Team Building

Education
University of Texas at Tyler   2015 — 2018
Mass Communications, Digital Communication and Media/Multimedia

San Diego Community College - Continuing Education   2012 — 2012
Web Server Maintenance & Security

Palomar College   2002 — 2005
Associate of Arts (A.A.), Liberal Studies

Experience
Chick-fil-A  March 2013 - January 2015
Silverleaf Resorts   March 2012 - March 2013
KRD Entertainment   November 2011 - March 2012
ION Media Networks  September 2011 - December 2011
Merrill Lynch  September 2011 - November 2011
American Advertising Federation  December 2010 - April 2011

Skills
Marketing, Final Cut Pro, Video Editing, Microsoft Office, Editing, Social Media, Event Planning, Customer Service, Social Networking, Avid, Video Production, Market Research, Pro Tools, Advertising, Social Media Marketing, Event Management, Audio Post Production, Master Control, Adobe Premiere, LiveType, Garageband, iDVD, Electronic News..., Electronic Field..., Time Management, Microsoft Word, Creative Writing, Photoshop, InDesign, Illustrator, Dreamweaver, HTML5

Education
Sam Houston State University   2007 — 2011
Bachelor of Arts (B.A.), Mass Communication/Broadcast Production Minor in Marketing

Lone Star College System
Motion Picture Graphic Design

Karen Wagner High School   2005 — 2007
Diploma

Experience
Diamond Technical Services  April 2005 - Present
Silverleaf Resorts   September 2004 - February 2005
Cedar Valley Exteriors, Inc   June 2004 - August 2004
IMTT  July 1998 - January 2004
Perez Consulting Services, Inc. (PCSI)   July 1997 - July 1998
Unilever (Helene Curtis, Inc.)   February 1983 - February 1997
P.S.I.   September 1982 - February 1983
Nabisco Brands, Inc  June 1980 - September 1982
United States Steel Corporation  August 1976 - December 1979
Lemont Shipbuilding & Repairing Co   March 1976 - August 1976

Skills
Engineering, Mechanical Engineering, Piping, Materials, Structural Engineering, AutoCAD, Steel Structures, CAD, Manufacturing, Steel, Welding, Project Engineering, Electricians, HVAC, Concept Design, Project Management

Education
University of Wisconsin-Madison   1979 — 1987
Various

Joliet Junior College   1971 — 1973
Mechanical Drafting, Graduated

Experience
Silverleaf Resorts   May 2015 - Present
precise advertising   2013 - August 2015
The Castle Fun Center/Event Center   April 2011 - August 2013

Skills
Management, Marketing, Sales, Account Management, Marketing Strategy, Marketing Communications, Event Planning, Sales Management, Social Networking

Education
New York College of Health Professions   2007 — 2009
Associate of Arts and Sciences (A.A.S.), Massage Therapy/Therapeutic Massage

Westchester Community College   2002 — 2004
Associate of Arts and Sciences (AAS), Social Sciences

Experience
Keller Williams Realty Conroe/Lake Conroe   December 2013 - Present
Cap Elite   September 2012 - Present
Silverleaf Resorts   July 2008 - July 2010

Skills
Sales Operations, Sales Management, Networking, Training, Sales, Cold Calling, Customer Retention, Time Management, Weight Training, Strength, Athletic Training, Sports Nutrition, Sports, Athletic Performance, Coaching, Buyer Representation, Contract Negotiation, Customer Service, First Time Home Buyers

Education
Sam Houston State University   2002 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.0

Experience
Rosen shingle Creek Golf Club   August 2014 - Present
Orange County Public Schools  October 2010 - Present
Silverleaf Resorts   March 2004 - October 2008

Skills
Corporate Events, Meeting Planning, Hotels, Hospitality, Event Management, Trade Shows, Tourism, Event Planning, Hospitality Industry, Customer Service, English, Sales, Budgets, Negotiation, Outlook, Hospitality Management, Customer Satisfaction

Education
Louisiana State University   1986 — 1988
N/A, Business Administration and Management, General

Experience
Osburn Contractors, Inc.   May 2015 - Present
AUI Contractors  January 2014 - April 2015
TAS Commercial Concrete Construction, LLC  May 2006 - January 2014
Silverleaf Resorts   May 2002 - February 2006
Southwest Security and Investigations   September 1998 - May 2002

Skills
Process Scheduler, Data Entry, Accounts Payable, Payroll, Administrative..., Schedules, Office Management, Spreadsheets, Office Equipment, Fax, Invoicing, Telephone Skills, Office Administration, RFI, Notary Public, Cost Control, 10 Key, Microsoft Office, Construction, Microsoft Word, Marketing, Outlook, Construction Management, Real Estate, Filing, QuickBooks, PowerPoint, Accounts Receivable, Human Resources, Time Management, Research, Access, Event Planning, Employee Benefits, Organization, Employee Relations, Financial Statements, Budgets, Insurance, Photoshop, Customer Service, Microsoft Excel, Employee Training, Training, Business Process..., Project Engineering, Dispatching, Healthcare Management, Criminal Investigations, Trainers

Education
North Lake College   2000 — 2001
Loan Processor Certification

Mountain View College   1999 — 2001
Associate's Degree, Criminal Justice

The University of Texas at Arlington   1983 — 1986
Business Administration

Henderson County Junior College (HCJC)   1982 — 1983
Business Administration and Management, General

Eustace ISD   1978 — 1982
High School

Experience
Silverleaf Resorts   August 2014 - Present
Alorica  September 2013 - August 2014
AIESEC  November 2011 - April 2012
AIESEC  October 2011 - November 2011
Glendon College Student Union   June 2011 - September 2011
AIESEC York, Glendon Campus   January 2011 - September 2011
Center City Maxx   June 2008 - August 2008

Skills
PowerPoint, Microsoft Excel, Microsoft Word, Photoshop, HTML, InDesign, Illustrator, Graphic Design, After Effects, Social Media, Public Speaking, French, Public Relations, Marketing, Project Management, Brand Management, Promotions, Development of..., Recruiting, Recruitment Advertising, Cash Management, CRM, Leadership Development, Team Leadership, Salesforce.com, Event Planning, Teamwork, Event Management, Time Management

Education
York University   2010 — 2014
iBA, Political Science, Bilingual Honors

Ryerson University   2012 — 2013

McEachern High School   2005 — 2009
High School Diploma

Experience
Professional Staffing Solutions  December 2012 - Present
Professional Staffing Solutions  September 2011 - Present
BluePay, Inc.   March 2010 - January 2011
Merchant Lynx Services  February 2008 - March 2010
Silverleaf Resorts   January 2008 - November 2008
AT&T  January 2001 - January 2002

Skills
Administrative..., Telemarketing, Sales Operations

Education
Jackson State University   2003 — 2004
Associate of Arts and Sciences (A.A.S.)

T.L Weston High School   1992 — 1995
diploma, college curriculum

Experience
Diamond Resorts International  December 2013 - Present
Diamond Resorts  June 2012 - Present
Wyndham Vacation Ownership  March 2003 - October 2011
Silverleaf Resorts   December 1997 - March 2001

Skills
Hospitality, Revenue Analysis, Hotels, Recruiting, Food & Beverage, Hotel Management, Management, Tourism, Sales, Team Building, Employee Training, Marketing, Customer Satisfaction, Team Leadership, Resorts, Customer Service, Training, Sales Management, Coaching, Leadership, Event Management, Marketing Strategy, Hospitality Industry, Hospitality Management, Budgets

Education
Kingsborough Community College   1984 — 1985
Music/Theatre

Experience
Silverleaf Resorts   August 2014 - Present
Car Wash Company   August 2014 - March 2015
Impact Fire Services  August 2013 - August 2014
Reign Development Group   March 2013 - July 2013
Metroplex Control Systems  September 2011 - September 2012
The Delta Company   September 2009 - August 2011
The Wash Tub  November 1999 - September 2009

Skills
Series 22 & 63, Sales Management, Aging Reports, Investments, Sales, Public Speaking, Advertising, Marketing Communications, Marketing, Event Planning, Retail, Cold Calling, Contract Negotiation, New Business Development, Outlook, Direct Sales, Team Building, Customer Service, Budgets, Microsoft Excel, Management

Education
Northwest Vista College   2008 — 2010
Still Pursuing, Business Administration and Management, General

Experience
Windstream  January 2015 - Present
Silverleaf Resorts   July 2009 - December 2014
Bluegreen Vacations  July 2006 - June 2009

Skills
Marketing, Sales, Marketing Strategy, Sales Management, Management, Event Management

Education
Millikin University   2000 — 2004
Bachelor of Science (B.S.), Sports and Exercise

Driscoll Catholic High School   1996 — 2000

Experience
Silverleaf Resorts   July 2014 - Present
Haunted Attraction Magazine   January 2013 - Present
Pineal Paradise   January 2014 - September 2014
Indy ScreamPark   July 2010 - July 2012

Skills
Social Media, Entertainment, Television, Public Speaking, Public Relations, Customer Service, Event Management, Event Planning, Film, Social Media Marketing, Video Production, Microsoft Excel, Microsoft Office, Film Production

Education
Ivy Tech Community College   2012 — 2014
Associate of Arts and Sciences (AAS), Business, Psychology, and Sociology

Experience
Silverleaf Resorts   July 2013 - Present
Rovelli Construction   September 2011 - July 2013
Jewish Geriatric Services  October 2008 - April 2011
Center for Human Development  2009 - 2011

Skills
Event Management, Fundraising, Nonprofits, Microsoft Office, Community Outreach, Volunteer Management, Microsoft Excel, Training, Coordination, Facebook, Social Networking, Editing, Project Management, Public Relations, Social Media, Research, Public Speaking, Customer Service, Event Planning, Time Management, Market Research, Marketing, Strategic Communications, Marketing Communications, Office Management, Strategic Planning, Team Building, Budgets, Community Development, PowerPoint, Leadership, Outlook, Organizational..., Recruiting, Human Resources, Raiser's Edge, Social Media Marketing, Employee Relations, Interviews, Newsletters, Small Business, Fundraisers, Email Marketing, Salesforce.com, Philanthropy, Proofreading, Benefits Administration, Administrative..., Microsoft Word, Spanish

Education
Holyoke Community College
Business Administration

Experience
Silverleaf Resorts   January 2012 - Present

Skills
Communication, Sales, Customer Service

Education
Nassau Community College   1980 — 1982
Communication, General

Experience
Student  March 2014 - Present
Self Employed  June 2013 - February 2014
Ace Industries  November 2012 - June 2013
SOI  December 2009 - October 2012
State Farm Insurance  July 2011 - March 2012
Silverleaf Resorts   January 2007 - January 2011

Skills
Employee Benefits, Insurance, Recruiting, Human Resources, Payroll, Sales, Health Insurance, Customer Service, Benefits Administration, Account Management, Training, Sales Management, Leadership, Marketing Strategy, TakeStock Distribution, Data Analysis, Spreadsheets, CRM, Invoicing, Interviews, Sales Process, Cold Calling, Marketing, Management

Education
SHSU   2005 — 2007

New Waverly High School
Distinguished Studies

HBU

Houston Baptist University
Business/Finance

Sam Houston State University
Business/Marketing

Experience
Silverleaf Resorts   April 2013 - Present
Silverleaf Resorts   July 2006 - April 2013
Walmart  May 2004 - July 2006

Skills
Onboarding, Employee Relations, Human Resources, Recruiting, Customer Service, Employee Benefits, New Hire Orientations, Team Building, Microsoft Excel, Time Management, Training, Sales, Microsoft Office, Microsoft Word, Management, Customer Satisfaction, HCM Processes & Forms, HR Policies, HRIS

Education
The University of Texas at Arlington   2013 — 2016
BBA in Business Management, Business Administration and Management

Tarrant County College   2012 — 2013

Navarro College   2004 — 2006
Associate's degree, Elementary Education and Teaching, Cum Laude

Experience
Total Quality Logistics  August 2015 - Present
Total Quality Logistics  July 2014 - Present
Falck Safety Services (Global)   November 2013 - July 2014
Sorbents Plus, LLC   August 2013 - November 2013
Able Sporting Inc.   February 2013 - July 2013
Sam Houston State University  June 2012 - May 2013
ARAMARK  June 2011 - February 2013
Silverleaf Resorts   April 2011 - September 2011
AMPOL American Pollution Control, Corp.   May 2010 - August 2010
Boys & Girls Clubs of America  May 2009 - October 2009

Skills
Leadership Development, Marketing, Sales, Community Outreach, Greek Life, Social Media, Training, Philanthropy, Voter Registration, Student Government, Public Speaking, Public Relations, Customer Service, Social Networking, Teamwork, Event Planning, Supervisory Skills, Scuba Diving, Firearms, Alumni Relations, Political Philosophy, Human Resources, PowerPoint, Facebook, Student Leadership, Student Engagement, Microsoft Exchange, Microsoft Publisher, Social Media Marketing, Administrative..., Organizational..., University Relations, Inventory Management, Critical Thinking, Emergency Spill Response, Spill Prevention, HAZWOPER, Hazmat Response, Spill Control, Occupational Safety, Occupational Health, Leadership, Logistics, Freight Brokerage, FTL, LTL, International &..., Dispatching

Education
Sam Houston State University   2008 — 2013
B.A. Criminal Justice minor in General Business Administration, Criminal Justice and Corrections and General Business Administration, GPA: 3.2

Clear Creek High School   2004 — 2008

Experience
Cocktails & Profile Pix   September 2010 - Present
Network Connections Mix, Mingle & Meet   March 2009 - Present
Silverleaf Resorts   August 2013 - November 2014
CardPayment Solutions  July 2008 - July 2012
Yellow Book USA  July 2005 - July 2007
Major Hotels   1987 - 2005

Skills
Public Speaking, Event Planning, Small Business, Social Media Marketing, Promotions, Networking, Social Media, Marketing, Online Advertising, New Business Development, Social Networking, Leadership, Coaching, Start-ups, Trade Shows, Business Development, Sales, Training, Sales Management, Marketing Strategy, Management, Budgets, E-commerce, Entrepreneurship, Contract Negotiation, Customer Service, Strategy, Team Building, Business Strategy, Strategic Planning, Direct Sales, Business Planning, Program Management, Lead Generation, CRM, Sales Process, Email Marketing, Time Management, Strategic Partnerships, Selling, Advertising, Account Management, B2B, Marketing Communications, Public Relations, Leadership Development, Salesforce.com, Business Networking, Fundraising, Event Management

Education
Dale Carnegie   1988 — 1988
Effective Speaking & Human Relations

Idaho State University
Marketing & Merchandising

Experience
DCS Financial, Inc   June 2011 - Present
Forever 21  July 2011 - September 2015
Kid Chess  August 2014 - March 2015
Silverleaf Resorts   June 2014 - December 2014

Skills
Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Leadership, Management, Sales, Social Media, Social Networking, PowerPoint, Time Management, Facebook, Marketing, Teamwork

Education
Georgia Perimeter College   2008 — 2011
Associate of Science (A.S.), Teacher Education and Professional Development, Specific Subject Areas

Post University
Bachelor of Education (B.Ed.), Child Studies

Experience
Boston Private Bank  July 2014 - December 2014
Silverleaf Resorts   April 2013 - June 2013
Massachusetts Attorney General's Office  January 2013 - June 2013

Skills
Legal Writing, Westlaw, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Public Speaking, Research, Customer Service, Facebook, Photoshop, Leadership

Education
Northeastern University   2010 — 2015
Bachelor of Science (BS), Criminology & Criminal Justice

Vrije Universiteit Amsterdam   2013 — 2013
Law

Experience
Silverleaf Resorts   September 2015 - Present
Postmates  August 2015 - Present
Harris Media LLC  April 2015 - August 2015
Walsh Freedom   January 2015 - March 2015
Steve Reick for IL House District 63   May 2014 - October 2014
Dan Rutherford for Governor   January 2014 - March 2014
Independent Contractor  January 2013 - January 2014
UPS  November 2013 - December 2013
Self Employed Consultant  October 2013 - November 2013
Steve Lonegan for U.S. Senate   August 2013 - October 2013

Skills
Social Media Marketing, Social Media, Online Marketing, Google Analytics, Politics, Political Campaigns, American Politics, Google Adwords, Brand Management, Public Relations, New Media, Facebook, Research, Political Communication, Volunteer Management, GOTV, Trail Blazer, Voter Contact, Congress, Blogging, Grassroots Organizing, Leadership, Pre-Paid Legal Services, Management, Marketing, Government, Public Speaking, Sales, Microsoft Office, Public Policy, Email Marketing, Customer Service, Elections, Volunteer Recruiting, Canvassing, Coalitions, Branding & Identity, United Nations, Telemarketing, Local Politics, Government Relations, Target Oriented, Government..., Volunteer Organization, Direct Mail Campaigns, International Relations, Grassroots, Fundraising, Press Releases, Social Networking

Education
Loyola University of Chicago   2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government, 3.3

John Felice Rome Center   2011 — 2011
Political Science, Government, History, Literature, Culture, Language, 3.43

Montini Catholic High School   2004 — 2008
Diploma, General Studies, 3.33

Experience
Capstone Center for Rehabilitation and Nursing   June 2015 - Present
Capital Living and Rehabilitation Centres   March 2014 - Present
Mary Kay Inc.  April 2009 - Present
Lifeworks Rehab, Medical Facilities of America  May 2013 - August 2013
Mercedes-Benz USA  August 2012 - October 2012
New Country Motor Car Group  July 2011 - December 2011
Silverleaf Resorts   January 2011 - June 2011
Outback Steakhouse  March 2005 - April 2009
Outback Steakhouse  June 2003 - April 2009
Spinnaker Resorts  October 2006 - May 2007

Skills
Event Management, Online Marketing, Direct Marketing, Sales Management, Direct Sales, Hospitality, Restaurant Management, Personal Development, Marketing Communications, Outside Sales, Inside Sales, B to B sales, Social Media Marketing, Customer Service, Marketing, Sales, Training, Management, Retail, Social Networking, Cold Calling, Project Planning, Leadership, Public Speaking, Healthcare, Team Building, Time Management

Education
Thomas Edison State College   2011 — 2012
BA, Liberal Arts

Hudson Valley Community College   2001 — 2003
Associate of Science Degree, Biological Sciences

Experience
D&T Services   July 2009 - Present
Silverleaf Resorts   August 2013 - Present
Delaware North Companies  November 2007 - June 2009
Cook County  January 2000 - May 2005
Cook County (Hospitals)   January 1988 - January 2000
Cook County Hospital  1988 - 1990

Skills
Employee Relations, Labor Relations, Recruitment, Training, Conflict Management, Problem Solving, Safety Compliance, Onboarding, Coaching, Payroll Administration, Benefits Administration, Software Documentation, Contract Recruitment, Marketing, Background Checks, Performance Improvement, Healthcare

Education
National Louis University   2009 — 2011
M.S., Masters in Human Resource Management

Quinlan School of Business, Loyola University Chicago   2005 — 2007
MHRM Program

Southern Illinois University, Carbondale

Experience
Jefferson Radiology  March 2015 - Present
City of Hartford  April 2014 - Present
LEGO Group  December 2014 - March 2015
Silverleaf Resorts   January 2014 - March 2014
Noam Bramson campaign for County Executive   September 2013 - November 2013
The Fountainhead   September 2012 - March 2013
Amsale New York  October 2012 - 2012
City of Hartford  2007 - 2012

Skills
Public Speaking, Microsoft Word, Customer Service, PowerPoint, Microsoft Excel, Outlook, Sales, Recruiting, Microsoft Office, Research, Editing, Training, Photoshop, HTML, Dreamweaver, Team Management, Coordinating Events, Managing Events, Project Management, Social Media, Social Networking, Blogging, Public Relations

Education
Iona College   2009 — 2013
Bachelor of Arts (B.A.), English Literature, Minor Mass Communications

Northwest Catholic High School   2005 — 2009
High School

Experience
Silverleaf Resorts   June 2013 - Present
Alpha & Omega Workforce Solutions   2013 - 2013
Diamond Resorts International  2011 - 2013
Wyndham Vacation Ownership  2011 - 2012

Skills
Technical Recruiting, Benefits Negotiation, Staffing Services, Applicant Tracking..., Internet Recruiting, Oil/Gas, Recruiting, Sourcing, Screening Resumes, Contract Recruitment, New Business Development, Talent Acquisition, Sales, Marketing, Contract Negotiation, Cold Calling, Customer Satisfaction, Management, Hiring, Temporary Placement, Selling, New Hire Orientations, Interviews, Building Relationships, Taleo, College Recruiting

Education
Lee College   2009 — 2011
General Studies

Experience
United Healthcare Group  November 2014 - Present
Maxim Staffing Solutions  September 2014 - November 2014
Ethan Allen Workforce Solutions  July 2013 - September 2014
Silverleaf Resorts   July 2012 - June 2013
Good Samaritan Hospital  April 2003 - March 2009

Skills
Microsoft Office, Event Planning, Customer Service, Administrative..., Public Speaking, Outlook, Office Management, Time Management, PowerPoint, Office Administration, Microsoft Word, Data Entry, Microsoft Excel, Call Centers, Customer Satisfaction, Sales, Social Networking

Education
Metropolitan State College of Denver   2006 — 2007
Elementary Education and Teaching, 3.5

Experience
National Federation of Independent Business (NFIB)   November 2014 - Present
NFIB  November 2008 - Present
AgentWeb.net Inc DBA LifeData   November 2007 - November 2008
Dealerskins  March 2007 - October 2007
NFIB  January 2006 - February 2007
Greater Boston Vineyard   July 2004 - January 2006
NFIB  October 2002 - June 2004
silverleaf resorts   1996 - 2002
Nest Entertainment   1994 - 1996

Skills
Marketing, Marketing Communications, Sales, Marketing Strategy, Recruiting, Leadership, Selling, Training, Strategic Planning, Forecasting, Salesforce.com, Nonprofits, Sales Management, Operations Management, Customer Service, Team Building, Cold Calling, Networking, Management

Education
Pacific University   1986 — 1991
B.A>, English, Psychology

Experience
Grasp Studio   2006 - Present
Bravo Marketing Group   September 2012 - September 2013
Silverleaf Resorts   January 2008 - November 2008
Bluegreen Corporation  September 2005 - January 2008
Vacation Sales Associates (VSA Resorts)   January 2003 - May 2005
Clark Nexsen, Architecture & Engineering   April 2002 - January 2003
Trader Media Group  January 1999 - April 2002

Skills
Advertising, Marketing Communications, Marketing, Public Relations, Event Planning, Trade Shows, Photography, Email Marketing, Social Media, Direct Marketing, Online Advertising, Marketing Strategy, Online Marketing, Brand Development, Social Networking, Direct Mail, Corporate Branding, Blogging, Photoshop

Education
Old Dominion University   1996 — 2000
Bachelor of Science in Business Administration (BSBA), Marketing & Management

Experience
Robert Half, Delta T Group, Shift Gig   June 2014 - Present
Silverleaf Resorts   March 2013 - August 2013
Sam's Club  July 2011 - October 2012
Matheu Tool Works   February 2009 - March 2011
Cook County Clerk’s Office  May 2010 - August 2010
Associated Advertisers   October 2007 - October 2008
Eliot Management Group  December 2006 - August 2007
River Grove Elementary School   September 2005 - June 2006
Chicago and Suburban Schools   September 2001 - August 2005
T.T.C.   November 2004 - May 2005

Skills
•Proficient in MS..., Customer Service, Microsoft Office, Teamwork, Microsoft Word, Time Management, Troubleshooting, Computer Hardware, Customer Satisfaction, Sales, Retail, Research, Training, Internet Explorer, Public Speaking, People Skills, Teaching, Microsoft Excel

Education
New Horizons Computer Learning Center   2009 — 2009

North Park University   1999 — 2004
Education Certification, Type 09 Secondary Teaching, History Endorsements

University of Wisconsin Oshkosh   1994 — 1999
B.A. Anthropology

Oakton Community College   1995 — 1999
Various courses

Experience
Silverleaf Resorts   October 2014 - Present
Silverleaf Resorts   July 2013 - October 2014
Silverleaf Resorts   March 2013 - July 2013
Texas Roadhouse  August 2008 - March 2013

Skills
Bookkeeping, Interpersonal Skill, Interviewing Skills, Employee Training, Time Management, Sales, Training, Human Resources, Management, Hiring, Applicant Tracking..., Employee Benefits, Talent Acquisition, Employee Relations

Education
Sam Houston State University   2010 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Texas A&M University   2008 — 2010

Experience
World Class Getaways   June 2015 - August 2015
Silverleaf Resorts   April 2014 - June 2015
RSA Medical  December 2011 - March 2014
Watch Dog Pet Sitting   June 2009 - August 2011
Remax Affiliates  May 2009 - July 2009

Skills
Customer Service, Communication Skills, Time Management, Positive Personality, Team-oriented, Committed to..., Enthusiastic..., Customer Satisfaction, Team Leadership, Teamwork, Leadership, Networking, Team Management, Microsoft Office, Healthcare, Inventory Management, Quality Assurance, Team Building, Insurance, Goal Oriented, Management, Recruiting, Sales, Microsoft Word, Software Documentation, Training, Outlook, PowerPoint, Process Improvement, Social Networking, HIPAA, Data Analysis, Visio, Microsoft Excel, Cpr Certified, Sales Management, Project Management, New Business Development, Event Planning, Marketing, Marketing Strategy, Budgets, Social Media

Education
Illinois State University   2007 — 2009

Experience
Helping Hands Home Health Care   November 2009 - Present
ChaseSource  May 2015 - July 2015
Ethos Group  March 2013 - August 2014
Silverleaf Resorts   October 2011 - February 2013
Liberty National Life Insurance Company  July 2011 - September 2011
Raising Hope In-Home Child Care   June 2010 - July 2011
PCS Pharmacy   September 2009 - November 2009
Dr. Arauz-Pacheco   April 2009 - May 2009
Fowler Toyota  June 2004 - October 2006

Education
Remington College-Dallas Campus   2008 — 2009
Honors Diploma, Medical Assistant

West Greene High School   2003 — 2004
High School Diploma, High School Diploma

Experience
Silverleaf Resorts   February 2014 - Present
GMR Marketing  September 2013 - Present
24 Seven Inc.  January 2012 - Present
Mosaic Sales Solutions  September 2013 - November 2014
L&R DISTRIBUTORS  January 2010 - January 2014
Al Capone Premium Cigarillos   March 2013 - September 2013
PCF - Publishers Circulation Fulfillment  January 2003 - June 2007

Skills
Management, Public Relations, Customer Service, Brand Ambassadors, Team Management, Managerial, Team Leadership, Advertising, Marketing, Sales, Retail, Merchandising, Social Media Marketing, Social Networking, Business Strategy, Product Marketing, Event Management, Online Marketing, Marketing Strategy, Social Media, Trade Shows, Online Advertising, Marketing Management, Event Planning, Lead Generation, Recruiting, Training, Brand Awareness, Relationship Marketing, Brand Management, Team Building, Teamwork, Market Research, Leadership, Marketing Research, Facebook, Marketing Communications, Direct Marketing, Email Marketing, Brand Development, Integrated Marketing, Guerrilla Marketing, Cold Calling, B2B, Field Marketing, Mobile Marketing, Visual Merchandising, Account Management, Sponsorship

Education
Nassau Community College   2004 — 2007
Associate's degree, Business Administration and Management, General

Nassau Community College   2004 — 2006
Business Administration and Management, General

Experience
Silverleaf Resorts   August 2014 - Present
Arizona Army National Guard  March 2009 - August 2012
Sonora Quest Laboratories/ Laboratory Sciences of Arizona  March 2011 - June 2011
U.S. Army   2009 - 2009

Skills
Microsoft Word, Research, Microsoft Excel, PowerPoint, Microsoft Office, Time Management, Social Media

Education
Lone Star College System   2013 — 2015
Business Administration and Management, General

Experience
UtiliQuest, LLC  August 2015 - Present
Silverleaf Resorts   January 2015 - July 2015
Emerson Retail Solutions  September 2013 - January 2015
Macy's  September 2010 - September 2014

Skills
Customer Service, Recruiting, Microsoft Office, Time Management, Microsoft Word, PowerPoint, Customer Satisfaction, Human Resources, Interviews, Leadership, Microsoft Excel, New Hire Orientations, Training, Employee Benefits, Event Planning

Education
Kennesaw State University   2010 — 2015
Bachelor of Science (BS), Psychology

Experience
Dixie Stampede  February 2015 - June 2015
Sunrise Media Partners  November 2013 - August 2014
TeleTech  February 2013 - July 2013
Expedia, Inc.   April 2011 - August 2012
Silverleaf Resorts   June 2009 - January 2011

Skills
Customer Service, Sales, Customer Satisfaction, Marketing, Training, Call Centers, Team Leadership, Event Planning, Account Management, Typing, Computer Proficiency, Organizational..., Time Management, 10 Key, Web Development, Web Design, Photoshop, Leadership, Photography, Cooking, Accounting, Microsoft Office, People Skills

Education
Penn Foster   2015 — 2016
Pharmacy, 4.0

Ozarks Technical Community College   2009 — 2010
N/a, General education

Blue Eye High School   2005 — 2009

Experience
Mutant Golf   2014 - Present
American Golf Entertainment   May 2009 - Present
Amino Transport  March 2011 - February 2013
Silverleaf Resorts   June 2010 - March 2011
Hobby Lobby  May 2009 - June 2010
Aberdeen Place Apartments   February 2008 - February 2009
Outback Steakhouse  August 2007 - February 2008
Cheeseburger in Paradise  May 2007 - August 2007
Pinnacle Fitness & Training   May 2006 - August 2007

Skills
Sales, Customer Service, Public Speaking, Motivational Speaking, Time Management, Strong leadership skills, Strong understanding of..., Customer Satisfaction, Sales Management, Public Relations, Promotions, Commitment to Customer..., Leadership, Logistics, Solution Selling, Account Management, Solution Development, Training, Management, Negotiation, Marketing, Team Building, Social Networking, Sales Operations, Event Planning, B2B, Inventory Management, Event Management, Recruiting, Operations Management, Fundraising, Social Media, Contract Negotiation, Customer Relations, Leadership Development

Education
Sam Houston State University   2006 — 2010
BA, Communication Studies

Experience
Kijek & Kijek Pediatrics and OB/GYN   May 2013 - Present
Walmart  September 2013 - April 2014
Silverleaf Resorts   June 2012 - April 2013
Joliet Hemotology and Oncology   September 2011 - February 2012
Morris Health Mart Pharmacy   September 2004 - April 2011

Skills
Medical Billing, ICD-9, Medical Records, Medical Terminology, Accounts Receivable, HIPAA, HCPCS, Invoicing, EMR, Data Entry, Accounts Payable, Credentialing, Healthcare Management, Medisoft, Microsoft Excel, Practice Management, Microsoft Word, Medicine, Appointment Scheduling, EHR, Microsoft Office, 10 Key, Customer Service, PowerPoint, Healthcare Information..., Payroll, Accounting, Insurance, Office Management, Telephone Skills, Health Insurance, ICD-9-CM, Account Reconciliation, Filing, Spreadsheets, Administrative..., Family Medicine, Bookkeeping

Education
Mississippi Gulf Coast Community College   2002 — 2004
Associate of Arts (A.A.), Pre-Pharmacy Studies

Experience
Silverleaf Resorts   April 2010 - Present
Silverleaf Resorts   January 2009 - April 2010
Silverleaf Resorts   July 2007 - January 2009

Skills
Hospitality Management, Customer Service, Budgets, Account Management, Marketing, Team Building, Event Planning, Sales Management, PowerPoint, Marketing Strategy, Time Management, Hospitality, Food & Beverage, Certified Pool Operator, Accounts Payable, Accounts Receivable, Front to Back Office, Agribusiness, Agriculture, Management, Customer Satisfaction, Team Leadership, Sales, Retail

Education
Sam Houston State University   2004 — 2009
Bachelor of Science (B.S.), Agricultural Business

Experience
Silverleaf Resorts   July 2015 - Present
Sun N Sand Resort   April 2013 - March 2015
Carolina Hotel Development   January 2005 - April 2013

Skills
Accounting, Financial Reporting, Budgets, Forecasting, General Ledger, Internal Controls, Financial Accounting, Financial Analysis, Cost Accounting, Cash Flow, QuickBooks, Hospitality Management, Accounts Receivable, Auditing, Variance Analysis

Education
Horry-Georgetown Technical College   2004 — 2006
Associate of Science (AS), Hospitality Administration/Management, Accounting

Socastee High School   2000 — 2004

Experience
SUEZ environnement  March 2014 - Present
Brogan Window and Door   February 2013 - March 2014
Silverleaf Resorts   November 2012 - February 2013
Colorado Technical University  September 2012 - November 2012
Menards  May 2010 - April 2012
Northern Illinois University  January 2010 - November 2011
Brogan, Residential and Commercial Restoration   February 2007 - August 2009

Skills
Social Media Marketing, Microsoft Office, Management, Workforce, Customer Service, Event Planning, PowerPoint, Public Speaking, Sales, Time Management, Strategic Planning, Team Leadership, Microsoft Excel, Outlook, Access, Customer Satisfaction, Microsoft Word, Social Media, Retail, Inventory Management, Teamwork, Marketing, Training, Project Management, Social Networking

Education
Northern Illinois University   2009 — 2011
BS, Business Administration

Joliet Junior College   2007 — 2009
Associates, Arts

Lockport Township High School   2002 — 2006

Experience
Bluegreen Vacations  July 2013 - Present
Silverleaf Resorts   February 2013 - July 2013
Bluegreen Vacations  July 2012 - February 2013
Aurora Exterior Painting   April 2009 - August 2009
RenXChange  January 2005 - May 2005

Skills
Sales, Training, Sales Management, Customer Service, PowerPoint, Marketing, Social Media, Social Networking, Recruiting, Microsoft Office, Microsoft Excel, Trade Shows, Cold Calling, Budgets

Education
Rensselaer Polytechnic Institute   2003 — 2007
Mathematics

Wachusett Regional High School   1999 — 2003

Experience
Wal-mart Inc.  December 2011 - Present
Silverleaf Resorts   December 2006 - June 2008
Ameriplan USA  May 2005 - December 2006

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Inventory, Internet, Office Equipment, Stocking, Numeric Filing, Filing, Cash Register, Outlook Express, Data Loading, Unloading, Warehousing, Fax, Customer Service, Clerical Skills, Team-oriented, Self-motivated..., Accurate Data Entry, 10 Key

Education
University of Phoenix   2008 — 2012
Bachelor's degree, Accounting and Business/Management

Remington College-Dallas Campus   2006 — 2008
Associate of Arts (AA), Business Administration and Management, General

Wade College   2003 — 2004
Associate of Arts (AA), Merchandising and Design, 3.8

Experience
Pabst Brewing Company  July 2014 - Present
New Horizons Computer Learning Centers  April 2011 - June 2014
SilverLeaf Resorts   April 2010 - March 2011
Crown Imports, LLC  February 2007 - January 2010
Grupo Modelo S.A. de C.V.   November 1995 - August 2007
Procermex   January 1992 - October 1995
Procermex   January 1989 - December 1991

Skills
National Account..., International Business..., Solution Selling, Negotiation, Multi-channel Retail, Sales Process, Managed Services, Business Planning, Category management, Channel Partners, Direct Sales, Enterprise Software, Cloud Computing, Professional Services, Cold Calling, Lead Generation, Unified Communications, Partner Management, Key Account Management, License Management, Hispanic Market, Global Marketing

Education
Keller Graduate School of Management of DeVry University   2011 — 2013
MBA, Business administration/Information Security, 4.0

Southwest Texas State University
Bachelor of Applied Arts and Sciences (BAAS), Computer and Information Sciences, 3.80

San Antonio College
Associate's, Computer Programming, 3.80

Experience
Silverleaf Resorts   March 2015 - Present
Transamerica Life Insurance Company  July 2002 - February 2015
Aegon  April 2000 - December 2001

Skills
Litigation, Ecommerce and internet..., Insurance Law, Civil Litigation, Bad Faith, Commercial Litigation, Legal Writing, Insurance, Legal Research, Litigation Management, Corporate Law, Arbitration, ERISA, Class Actions, Mediation, Courts, Privacy Law, Personal Injury, Corporate Governance, Claim, Dispute Resolution, Licensing, Securities Regulation, Employment Law, Claims litigation, Trademarks, Torts, Appeals, Legal Compliance

Education
Loras College
BA with honors

University of Iowa College of Law
Doctor of Law (JD)

Experience
Comcast  June 2014 - Present
Silverleaf Resorts   October 2012 - June 2014
Family Video  May 2012 - October 2012
The Bon Ton Stores Inc.  July 2008 - January 2011
PLS Financial Services  July 2009 - June 2010

Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Public Speaking, Social Media, Research, Time Management, Photoshop, English, Event Planning, Team Leadership, Windows

Education
Northeastern Illinois University   2006 — 2010
Sociology and Anthropology

South Suburban College   2008 — 2009
Philosophy

Experience
Integrated Merchandising Systems, LLC  May 2014 - Present
Integrated Merchandising Systems, LLC  March 2013 - May 2014
Strategic Solutions Inc  January 2013 - March 2013
Silverleaf Resorts   August 2011 - October 2012
Strategic Solutions, Inc  January 2011 - October 2011
Best Buy  May 2009 - January 2011
Loyola University Chicago  August 2009 - December 2010

Skills
Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Event Planning, Social Media, Event Management, Social Networking, Sales, Time Management

Education
Loyola University of Chicago   2006 — 2010
BBA, Marketing, 3.63

Experience
Outdoor Adventures  October 2014 - June 2015
DirectBuy  August 2014 - September 2014
A.H.D.W. Inc   May 2014 - August 2014
Auto Credit Express  February 2014 - May 2014
real vacation solutions LLC   September 2012 - January 2014
Silverleaf Resorts Inc  November 2007 - September 2012
Silverleaf Resorts   November 2007 - August 2012
BLURGREEN RESORTS   May 2004 - November 2007
Bluegreen Resorts  October 2004 - September 2007
Radenbaugh Insurance   April 2006 - February 2007

Skills
Marketing, Direct Marketing, Social Media Marketing, Marketing Strategy, Email Marketing, Marketing Communications, Event Planning, Event Management, Telemarketing, Real Estate, Trade Shows, Direct Sales, Cold Calling, Sales Presentations, Marketing Research, Recruiting, Timeshare, Lead Generation, New Business Development, Sales Operations, Market Planning, Negotiation, Hospitality, Contract Negotiation, Online Advertising, Sales, Business Development, Sales Management, Strategic Planning, Budgets, Advertising, Management, Social Networking, Team Building, Customer Satisfaction, Customer Acquisition, Market Research, Tourism, Marketing Management, Online Marketing, B2B, Selling, Sales Process, Account Management, CRM, Strategic Partnerships, Product Marketing, Customer Retention, SEO, Public Relations

Education
Northwood University   1981 — 1984
BUSINESS

Northwood University
Business

WATERFORD TOWNSHIP HIGH SCHOOL

Experience
Nebraska Furniture Mart  March 2015 - Present
Silverleaf Resorts   February 2012 - June 2014
Empire Today  February 2010 - February 2012
RMCN Credit Services  May 2008 - August 2009
Plano Property Management   September 1995 - August 2008

Skills
Sales, Cold Calling, Account Management, Team Building, Management, Sales Process, Advertising, Marketing, Sales Management, Sales Operations, Leadership, B2B, Training, New Business Development, Strategic Planning, Online Marketing, Social Media Marketing, Marketing Strategy, Social Networking, Marketing Communications, Salesforce.com, Trade Shows, Direct Marketing, Strategic Partnerships, Contract Negotiation, Customer Satisfaction, Negotiation, Online Advertising, CRM, Team Leadership, Customer Retention, Sales Presentations, Budgets, Business Development, Customer Service, Email Marketing, Business Strategy, Strategy, Coaching, Event Management, Property Management, Conflict Resolution, Issue Resolution, Selling, Direct Sales, Lead Generation, Long-term Customer...

Education
Oklahoma State University   1974 — 1979
Bachelor's degree

Oklahoma State University   1974 — 1979
BS Administration, Business

Experience
Silverleaf Resorts   December 2010 - September 2011
Tower Loan  November 2007 - October 2008
Institute for Micromanufacturing  July 2005 - November 2007
El Chico Restaurant   January 2003 - June 2005

Skills
Team Leadership, Planning, Analytical Abilities, Project Planning, Customer Service, Research, Customer Satisfaction, Training, Time Management, Outlook, Employee Relations, Analytical Skills, PowerPoint, Recruiting, Leadership

Education
Louisiana Tech University   2008 — 2010
Master of Arts, Industrial Organizational Psychology

Louisiana Tech University   2004 — 2008
Bachelor of Art, Sociology

Experience
Ebby Halliday, Realtors  September 2015 - Present
Silverleaf Resorts   March 2015 - August 2015
Liquid Environmental Solutions  May 2011 - March 2015
Wachovia, A Wells Fargo Company  January 2004 - January 2011
Bank of Texas  May 2001 - August 2003

Skills
Recruiting, Customer Service, Talent Acquisition, Building Relationships, Account Management, Applicant Tracking..., Employee Benefits, Employee Training, Vendor Management, Credit, Social Media, Microsoft Excel, Strategic Planning, Banking, Microsoft Word, Leadership, Sales, Microsoft Office, Public Speaking, Team Building, Training

Education
Seton Hall University   2000 — 2001
Communications

The University of Texas at Arlington   1998 — 2000

North Lake College   1996 — 1998

Experience
Weston Lewis Logistics   October 2011 - Present
KBR, Inc.   September 2008 - October 2011
KBR, Inc.   June 2006 - September 2008
DR Horton  March 2005 - May 2006
Silverleaf Resorts   June 2003 - June 2005

Skills
Management, Operations Management, Sales Operations, Sales, Strategic Planning, Budgets, Negotiation, Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Photoshop, Microsoft Word, PowerPoint, Windows, Outlook, Research, Editing, Teaching, English

Education
Sam Houston State University   2002 — 2006
Bachelor's degree, Business Administration and Management, General

University of Mary Hardin Baylor   2000 — 2001

Experience
City of Dallas  May 2011 - Present
Silverleaf Resorts   July 2008 - April 2010
Stephen F. Austin State University  May 2006 - December 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java

Education
Stephen F. Austin State University   2006 — 2008
Bachelor of Science (BS), Kinesiology and Exercise Science

Panola College   1994 — 1995
Associate of Science (AS), General Studies

Experience
JPMorgan Chase & Co.   November 2014 - Present
J.P. Morgan Chase   January 2012 - October 2014
Merrill Lynch  January 2011 - January 2012
Silverleaf Resorts   June 2008 - October 2010
Destination Enterprises  January 2007 - August 2008

Skills
Wealth Management, Mortgage Lending, Insurance, Asset Allocation, Banking, Credit, Credit Analysis, Customer Service, Financial Analysis, Investment Advisory, Investment Strategies, Investments, Loans, Portfolio Management, Retirement Planning, Series 7, Equities, Leadership, Employee Benefits, Mutual Funds, Retail Banking, Sales

Education
Sam Houston State University   2005 — 2010
BS, General Business Administration

Experience
Alex Roland Agency   December 2013 - Present
Alex Roland Agency   December 2013 - Present
Toshiba Business Solutions  September 2012 - October 2013
Silverleaf Resorts   December 2011 - August 2012
Everest College  September 2009 - May 2011
Texas Tournament Baseball   May 2006 - October 2009

Skills
Outstanding..., Cross-functional Team..., Account Management, Market Needs Analysis, Customer Retention, Customer Satisfaction, Personnel Management, Recruiting, Development & delivery..., Project Management, Territory Management, Lead Generation, Cold Calling, Executive Level..., Public Relations, Public Speaking, Relationship Marketing, Trusting Relationships, Long Term Business..., Sales Management, Marketing

Education
Sam Houston State University   2003 — 2006
Radio/TV/ & Marketing

Navarro College   2001 — 2003
Associates, Radio/TV

Experience
Bluegreen Corporation  June 2011 - Present
Silverleaf Resorts   February 2005 - May 2011

Education
Kansas State University

Experience
Advance Auto Parts  February 2012 - Present
Silverleaf Resorts   October 2002 - August 2009
The Home Depot  August 2005 - June 2007

Skills
Sales, Retail, Management

Education
Independence University   2012 — 2013
Associate's degree, Respiratory Care Therapy/Therapist

Springfield Technical Community College   1999 — 2001
Associate of Arts and Sciences (AAS), Teleproduction (television writing and directing)

Experience
Silverleaf Resorts   July 2013 - October 2013
Total Tan Inc.  August 2011 - May 2013
Europa Cafe   May 2009 - August 2011

Education
Hudson Valley Community College   2012 — 2013
General Studies

University at Albany   2011 — 2012
Psychology

Experience
Silverleaf Resorts   February 2010 - Present

Education
University of Phoenix   2009 — 2011
Associate of Arts (AA), Health/Health Care Administration/Management

Remington College-Dallas Campus   2002 — 2003
Diploma, Medical/Clinical Assistant

Experience
Silverleaf Resorts   January 2013 - Present

Skills
Sales

Education
Texas A&M University-Corpus Christi   2011 — 2013
Bachelor's degree, Communication and Media Studies

Lone Star College System   2008 — 2011
Associate of Arts (A.A.), Theatre/Theater

Experience
Bluegreen Vacations  February 2011 - Present
Travel More Now   June 2000 - August 2005
Silverleaf Resorts   May 1996 - June 2000

Skills
Resorts, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Revenue Analysis, Hotel Management, Front Office, Tourism, Food & Beverage, Customer Service, Event Management, Pre-opening, Event Planning, Restaurants, Budgets, Team Building, Customer Satisfaction, Marketing, Management, Training

Education
Missouri State University   1988 — 1992
Bachelor's Degree, Marketing/Marketing Management, Psycology and Sociology, 3.72

Community Association Institute
Community Association Management