Telvista Company
Description
Address: 1607 Lyndon B Johnson Fwy, Dallas, TX 75234 Hours: Open 24 hours SaturdayOpen 24 hoursSundayOpen 24 hoursMonday(Martin Luther King Jr. Day)Open 24 hoursHours might differTuesdayOpen 24 hoursWednesdayOpen 24 hoursThursdayOpen 24 hoursFridayOpen 24 hoursSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (972) 919-7800Website: : : : Place name: Category: : : : Website: http://www.telvista.com/ Category: Corporate office Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (2) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Telvista Posting publicly on the Web Write a review Reviews"The environment is awesome, pool table and ping pong tables for break time." "The people writing bad reviews clearly had attendance issues and no work ethic." "Management is extremely rude, and unprofessional." View all Google reviews
Telvista List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Telvista. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Telvista Salaries. You can even request information on how much does Telvista pay if you want to. Learn about salaries, pros and cons of working for Telvista directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
210 Telvista employees in database. Find out everything there's to know about Telvista employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Telvista Employees
Employee
Years
Job
Industry
Julia McPherson Julia McPherson's Telvista Experience May 2001 - July 2004
Job Online Marketing Consultant | Certified ONTRAPORT Consultant | WordPress Web Designer | Graphic Designer
Industry Marketing and Advertising
Experience
Innerspace Marketing, LLC December 2011 - Present
Entrepreneur, fitness company April 2008 - December 2011
Astadia (prior to Oct. 2006 was MW Advisors, LLC) January 2005 - February 2007
Telvista May 2001 - July 2004
CompUSA Call Center Services May 2000 - May 2001
Metro Networks/Traffic Patrol 1995 - 2000
Skills
Eloqua, Adobe Creative Suite, Copywriting, PowerPoint, Wordpress Design, HTML, CSS, Creative Strategy, Copy Editing, Email Marketing Software, Photoshop, InDesign, Microsoft Word, Microsoft Excel, Creative Problem Solving, Marketing Communications, Digital Marketing, Online Marketing, Marketing Strategy, Social Media, Social Media Marketing, WordPress, Advertising, Facebook, Blogging, Marketing, Newsletters, Public Relations, Graphic Design, Google Analytics, CRM, Press Releases, Website Development, Salesforce.com, Strategy, Entrepreneurship, Event Planning, Content Marketing, Editing, Online Advertising, Email Marketing
Education
Marie Forleo's B-School 2013 — 2013
University of North Texas 1992 — 1995
B.A., Broadcast Media Communications (Radio, Television, Film) with minor in English
Arts Magnet 1988 — 1990
Innerspace Marketing, LLC December 2011 - Present
Entrepreneur, fitness company April 2008 - December 2011
Astadia (prior to Oct. 2006 was MW Advisors, LLC) January 2005 - February 2007
Telvista May 2001 - July 2004
CompUSA Call Center Services May 2000 - May 2001
Metro Networks/Traffic Patrol 1995 - 2000
Skills
Eloqua, Adobe Creative Suite, Copywriting, PowerPoint, Wordpress Design, HTML, CSS, Creative Strategy, Copy Editing, Email Marketing Software, Photoshop, InDesign, Microsoft Word, Microsoft Excel, Creative Problem Solving, Marketing Communications, Digital Marketing, Online Marketing, Marketing Strategy, Social Media, Social Media Marketing, WordPress, Advertising, Facebook, Blogging, Marketing, Newsletters, Public Relations, Graphic Design, Google Analytics, CRM, Press Releases, Website Development, Salesforce.com, Strategy, Entrepreneurship, Event Planning, Content Marketing, Editing, Online Advertising, Email Marketing
Education
Marie Forleo's B-School 2013 — 2013
University of North Texas 1992 — 1995
B.A., Broadcast Media Communications (Radio, Television, Film) with minor in English
Arts Magnet 1988 — 1990
Carrie Damschroder Carrie Damschroder's Telvista Experience August 2007 - February 2012
Job Payroll Specialist at Gateway Mortgage Group
Industry Outsourcing/Offshoring
Experience
Gateway Mortgage Group October 2012 - Present
HCA February 2012 - October 2012
Telvista August 2007 - February 2012
NEC October 2006 - July 2007
Stonegate Senior Care February 2003 - October 2006
ADP October 2002 - February 2003
ADP September 2000 - May 2002
Skills
Performance Management, Customer Service, Benefits Administration, Microsoft Excel, Process Improvement, Talent Acquisition, HRIS, PeopleSoft, Employee Relations, Employee Benefits, Recruiting, Payroll, Human Resources, Project Management, Microsoft Word, Call Centers, Onboarding, Outlook, New Hire Orientations, Training, Applicant Tracking...
Education
The University of Texas at Arlington 2007 — 2007
Payroll CPP Class
Gateway Mortgage Group October 2012 - Present
HCA February 2012 - October 2012
Telvista August 2007 - February 2012
NEC October 2006 - July 2007
Stonegate Senior Care February 2003 - October 2006
ADP October 2002 - February 2003
ADP September 2000 - May 2002
Skills
Performance Management, Customer Service, Benefits Administration, Microsoft Excel, Process Improvement, Talent Acquisition, HRIS, PeopleSoft, Employee Relations, Employee Benefits, Recruiting, Payroll, Human Resources, Project Management, Microsoft Word, Call Centers, Onboarding, Outlook, New Hire Orientations, Training, Applicant Tracking...
Education
The University of Texas at Arlington 2007 — 2007
Payroll CPP Class
Arturo D'Brot Arturo D'Brot's Telvista Experience March 2008 - May 2008
Job IT Consultant
Industry Information Technology and Services
Experience
ClubCorp May 2014 - April 2015
IRESS October 2013 - December 2013
abcISP December 2011 - June 2012
Ortho Organizers, a Henry Schein Company February 2011 - January 2012
Ortho Organizers, a Henry Schein Company February 2010 - February 2011
Sony November 2008 - August 2010
Telvista March 2008 - May 2008
Eleisure February 2005 - March 2008
Skills
Windows Server 2003, Computer Hardware, Microsoft Office, Windows Server 2008, XP, Servers, Troubleshooting, Software Installation, Hardware, DHCP, DNS, Active Directory, Windows, Windows 7, VPN, Windows Server, Network Administration, TCP/IP, Group Policy, System Administration, Desktop Support, Operating Systems, Antivirus, Routers, Firewalls, Linux, Citrix, Blackberry Enterprise..., WINS, Network Security, WAN, Virtualization, VMware, Technical Support, Help Desk Support, Networking, Security, Laptops, Microsoft Exchange, Cisco Technologies, Hyper-V, VoIP, Blackberry, Windows XP, Printers, Customer Service, Testing, Wireless Networking, Infrastructure
Education
ITT Tech 2007 — 2008
Bachelor of Applied Science (BASc), Computer Networking Systems
The University of Texas at Arlington 2005 — 2008
Computer Engineering
ClubCorp May 2014 - April 2015
IRESS October 2013 - December 2013
abcISP December 2011 - June 2012
Ortho Organizers, a Henry Schein Company February 2011 - January 2012
Ortho Organizers, a Henry Schein Company February 2010 - February 2011
Sony November 2008 - August 2010
Telvista March 2008 - May 2008
Eleisure February 2005 - March 2008
Skills
Windows Server 2003, Computer Hardware, Microsoft Office, Windows Server 2008, XP, Servers, Troubleshooting, Software Installation, Hardware, DHCP, DNS, Active Directory, Windows, Windows 7, VPN, Windows Server, Network Administration, TCP/IP, Group Policy, System Administration, Desktop Support, Operating Systems, Antivirus, Routers, Firewalls, Linux, Citrix, Blackberry Enterprise..., WINS, Network Security, WAN, Virtualization, VMware, Technical Support, Help Desk Support, Networking, Security, Laptops, Microsoft Exchange, Cisco Technologies, Hyper-V, VoIP, Blackberry, Windows XP, Printers, Customer Service, Testing, Wireless Networking, Infrastructure
Education
ITT Tech 2007 — 2008
Bachelor of Applied Science (BASc), Computer Networking Systems
The University of Texas at Arlington 2005 — 2008
Computer Engineering
Frank Yin Frank Yin's Telvista Experience 2001 - 2002
Job Software / Technology Management
Industry Computer Software
Experience
Warewoof LLC May 2012 - Present
CSR May 2009 - April 2012
SiRF Technology (merged with CSR 2009) April 2007 - May 2009
Centrality (acquired by SiRF 2007) November 2005 - March 2007
SMIC (2004 IPO) May 2002 - October 2005
Telvista 2001 - 2002
Skills
Mobile Devices, Product Management, Customer Engagement, Embedded Software, Embedded Systems, Android, Device Drivers, Software Project..., Wireless, Bluetooth, Mobile Applications, Java, Project Management, Agile Methodologies, SoC, Marketing Strategy, Competitive Analysis, System Architecture, Software Engineering, iOS, PHP, MySQL, JavaScript, Program Management, Sales
Education
The University of Texas at Austin
BA, Computer Science
Warewoof LLC May 2012 - Present
CSR May 2009 - April 2012
SiRF Technology (merged with CSR 2009) April 2007 - May 2009
Centrality (acquired by SiRF 2007) November 2005 - March 2007
SMIC (2004 IPO) May 2002 - October 2005
Telvista 2001 - 2002
Skills
Mobile Devices, Product Management, Customer Engagement, Embedded Software, Embedded Systems, Android, Device Drivers, Software Project..., Wireless, Bluetooth, Mobile Applications, Java, Project Management, Agile Methodologies, SoC, Marketing Strategy, Competitive Analysis, System Architecture, Software Engineering, iOS, PHP, MySQL, JavaScript, Program Management, Sales
Education
The University of Texas at Austin
BA, Computer Science
Ben Kalenak Ben Kalenak's Telvista Experience November 2005 - April 2007
Job Buyer II at The University of Texas at Austin
Industry Information Technology and Services
Experience
The University of Texas at Austin September 2013 - Present
The University of Texas at Austin April 2012 - September 2013
Cinemark May 2007 - April 2012
SXSW March 2012 - March 2012
Ecological Communications Corporation (EComm) December 2011 - December 2011
Ecological Communications Corporation (EComm) September 2011 - September 2011
Ecological Communications Corporation (EComm) August 2011 - August 2011
Boy Scouts of America : Buffalo Trails Council June 2011 - June 2011
Ecological Communications Corporation (EComm) May 2010 - July 2010
Telvista November 2005 - April 2007
Skills
Archaeology, Customer Service, GIS, Inventory Management, Employee Relations, Cultural Anthropology, Purchasing, Film, Operations Management, Cultural Heritage, Photography, Sales, Computer Hardware, Networking, Computer Animation, Sales Management, Training, Procurement
Education
Texas Tech University 2007 — 2011
Bachelor's, Anthropology
Odessa College 2001 — 2005
Associates, Broadcasting
The University of Texas at Austin September 2013 - Present
The University of Texas at Austin April 2012 - September 2013
Cinemark May 2007 - April 2012
SXSW March 2012 - March 2012
Ecological Communications Corporation (EComm) December 2011 - December 2011
Ecological Communications Corporation (EComm) September 2011 - September 2011
Ecological Communications Corporation (EComm) August 2011 - August 2011
Boy Scouts of America : Buffalo Trails Council June 2011 - June 2011
Ecological Communications Corporation (EComm) May 2010 - July 2010
Telvista November 2005 - April 2007
Skills
Archaeology, Customer Service, GIS, Inventory Management, Employee Relations, Cultural Anthropology, Purchasing, Film, Operations Management, Cultural Heritage, Photography, Sales, Computer Hardware, Networking, Computer Animation, Sales Management, Training, Procurement
Education
Texas Tech University 2007 — 2011
Bachelor's, Anthropology
Odessa College 2001 — 2005
Associates, Broadcasting
Carolyn Love Carolyn Love's Telvista Experience September 2006 - July 2011
Job Commerical Tech Support l at Protection 1 Security Solutions
Industry Telecommunications
Experience
Protection 1 Security Solutions January 2014 - Present
Telvista September 2006 - July 2011
Telvista January 2000 - September 2006
Skills
Customer Service, Call Center, Coaching, Microsoft Office, Customer Relations, Outsourcing, Inbound, Excel
Education
Strayer University - North Dallas Campus 2013 — 2016
Bachelor's degree, Information Technology - Web Development, 3.28
University of Phoenix 2007 — 2010
Associate of Arts (A.A.), Information Technology
Protection 1 Security Solutions January 2014 - Present
Telvista September 2006 - July 2011
Telvista January 2000 - September 2006
Skills
Customer Service, Call Center, Coaching, Microsoft Office, Customer Relations, Outsourcing, Inbound, Excel
Education
Strayer University - North Dallas Campus 2013 — 2016
Bachelor's degree, Information Technology - Web Development, 3.28
University of Phoenix 2007 — 2010
Associate of Arts (A.A.), Information Technology
Ray LeBoeuf Ray LeBoeuf's Telvista Experience September 2012 - June 2014
Job Artist and IT Support Specialist
Industry Information Technology and Services
Experience
NCR Corporation September 2015 - Present
Fujitsu June 2014 - September 2015
Telvista September 2012 - June 2014
Self Employed February 2009 - September 2012
The Danbury Condominiums January 2008 - February 2009
Self Employed August 2003 - January 2008
Goldman Sachs September 2001 - June 2003
Mitchell Madison Group November 1995 - November 2000
McKinsey & Company November 1992 - November 1995
IBM January 1989 - August 1989
Skills
PowerPoint, Word, Excel, Lightroom, Photoshop, Adobe Acrobat, FrontPage, Quickbooks, Microsoft Excel, Microsoft Word, Customer Service, Technical Support, Verizon Fios Customer..., QuickBooks, Photography, Editing, Web Design, Marketing, Mac, Software Documentation, Budgets, Graphics, Art, Graphic Design, Adobe Creative Suite, Fine Art, Digital Photography, Illustrator, Advertising, Image Editing, OS X, Art Direction, Blogging, Brand Development, Contemporary Art, Copy Editing, Copywriting, Creative Direction, Creative Writing, Desktop Publishing, Drawing, Email Marketing, Facebook, Illustration, Image Manipulation, InDesign, Logo Design, Online Marketing, Painting, QuarkXPress
Education
University of North Texas 1983 — 1990
B.A, General Studies with majors in Art, Computer Science and Philosophy
NCR Corporation September 2015 - Present
Fujitsu June 2014 - September 2015
Telvista September 2012 - June 2014
Self Employed February 2009 - September 2012
The Danbury Condominiums January 2008 - February 2009
Self Employed August 2003 - January 2008
Goldman Sachs September 2001 - June 2003
Mitchell Madison Group November 1995 - November 2000
McKinsey & Company November 1992 - November 1995
IBM January 1989 - August 1989
Skills
PowerPoint, Word, Excel, Lightroom, Photoshop, Adobe Acrobat, FrontPage, Quickbooks, Microsoft Excel, Microsoft Word, Customer Service, Technical Support, Verizon Fios Customer..., QuickBooks, Photography, Editing, Web Design, Marketing, Mac, Software Documentation, Budgets, Graphics, Art, Graphic Design, Adobe Creative Suite, Fine Art, Digital Photography, Illustrator, Advertising, Image Editing, OS X, Art Direction, Blogging, Brand Development, Contemporary Art, Copy Editing, Copywriting, Creative Direction, Creative Writing, Desktop Publishing, Drawing, Email Marketing, Facebook, Illustration, Image Manipulation, InDesign, Logo Design, Online Marketing, Painting, QuarkXPress
Education
University of North Texas 1983 — 1990
B.A, General Studies with majors in Art, Computer Science and Philosophy
Talia Jiménez Talia Jiménez's Telvista Experience September 2006 - October 2007
Job U.S. Passport Unit
Industry Management Consulting
Experience
U.S. Department of State January 2014 - Present
U.S. Department of State October 2010 - December 2013
Deloitte México June 2008 - June 2009
Telvista September 2006 - October 2007
Skills
Data Entry, English, Spanish, Customer Service, Client Intake, Call Centers, Clerical Skills, Interviews, Filing, Research, Receptionist Duties, Databases, Diplomacy, Strategic Planning, Browsers, Microsoft Office, Fraud Prevention, Microsoft Excel, Data Analysis, Team Leadership, Negotiation, Project Planning, Analysis, Windows, Business Strategy, Business Analysis, Social Media, Project Management, Market Research, Telephone Reception, Linux, Clerical Work, Administrative..., Outlook, Access
Education
Universidad Autonoma de Baja California 2005 — 2009
Bachelor's degree, Economics
U.S. Department of State January 2014 - Present
U.S. Department of State October 2010 - December 2013
Deloitte México June 2008 - June 2009
Telvista September 2006 - October 2007
Skills
Data Entry, English, Spanish, Customer Service, Client Intake, Call Centers, Clerical Skills, Interviews, Filing, Research, Receptionist Duties, Databases, Diplomacy, Strategic Planning, Browsers, Microsoft Office, Fraud Prevention, Microsoft Excel, Data Analysis, Team Leadership, Negotiation, Project Planning, Analysis, Windows, Business Strategy, Business Analysis, Social Media, Project Management, Market Research, Telephone Reception, Linux, Clerical Work, Administrative..., Outlook, Access
Education
Universidad Autonoma de Baja California 2005 — 2009
Bachelor's degree, Economics
Rayna Weth Rayna Weth's Telvista Experience February 2004 - September 2005
Job Vice President Senior Vendor Oversight Admin
Industry Banking
Experience
JPMorgan Chase September 2005 - Present
Telvista February 2004 - September 2005
Comdata May 2000 - February 2004
Skills
Business Process..., Six Sigma, SDLC, Process Improvement, Business Analysis, Project Management, Vendor Management, Visio, Quality Assurance, Projects, Management, Requirements Analysis, Requirements Gathering, Software Project..., Agile Methodologies, SharePoint, Business Process, Business Requirements, Vendor Relationship..., Team Leadership, Microsoft Office, User Acceptance Testing
Education
The University of Texas at Arlington 1997 — 1999
Masters, Business Administration
The University of Texas at Arlington 1988 — 1993
BS, Architecture
JPMorgan Chase September 2005 - Present
Telvista February 2004 - September 2005
Comdata May 2000 - February 2004
Skills
Business Process..., Six Sigma, SDLC, Process Improvement, Business Analysis, Project Management, Vendor Management, Visio, Quality Assurance, Projects, Management, Requirements Analysis, Requirements Gathering, Software Project..., Agile Methodologies, SharePoint, Business Process, Business Requirements, Vendor Relationship..., Team Leadership, Microsoft Office, User Acceptance Testing
Education
The University of Texas at Arlington 1997 — 1999
Masters, Business Administration
The University of Texas at Arlington 1988 — 1993
BS, Architecture
Kinsley Robinson Kinsley Robinson's Telvista Experience January 2000 - May 2006
Job information technology
Industry Automotive
Experience
Visual Images January 1996 - Present
University of Texas at Tyler 2013 - 2013
Visual Images January 1996 - April 2011
Telvista January 2000 - May 2006
Skills
Customer Service, Photoshop, Teamwork, Team Leadership, Microsoft Office, CSS, Troubleshooting, HTML, Microsoft Word, SQL, Illustrator, Active Directory, Windows, Time Management, PowerPoint, Public Speaking, Research, Social Media, Microsoft Excel, Sales, Software Documentation, Social Media Marketing, Sales Management, Team Building, Customer Satisfaction, Training, Leadership Development, Analysis, Leadership, Outlook, Program Management, Inventory Management, Management, Access, Coaching, Project Planning, Marketing, Strategic Planning, Social Networking, Event Management, Recruiting, Teaching, Data Analysis, Human Resources, Project Management, Budgets, Change Management, Process Improvement, Business Analysis, Networking
Education
University of Texas at Tyler 2011 — 2013
Bachelor's degree, BAAS December 2013
Tyler Junior College 2005 — 2008
AA, Automotive Technology
North Lake College 2001 — 2001
web design
Microhard Technologies Inc 1999 — 1999
MCSE, MCSE, 4.0
Tyler Junior College 1993 — 1999
AA, Computer Science
Visual Images January 1996 - Present
University of Texas at Tyler 2013 - 2013
Visual Images January 1996 - April 2011
Telvista January 2000 - May 2006
Skills
Customer Service, Photoshop, Teamwork, Team Leadership, Microsoft Office, CSS, Troubleshooting, HTML, Microsoft Word, SQL, Illustrator, Active Directory, Windows, Time Management, PowerPoint, Public Speaking, Research, Social Media, Microsoft Excel, Sales, Software Documentation, Social Media Marketing, Sales Management, Team Building, Customer Satisfaction, Training, Leadership Development, Analysis, Leadership, Outlook, Program Management, Inventory Management, Management, Access, Coaching, Project Planning, Marketing, Strategic Planning, Social Networking, Event Management, Recruiting, Teaching, Data Analysis, Human Resources, Project Management, Budgets, Change Management, Process Improvement, Business Analysis, Networking
Education
University of Texas at Tyler 2011 — 2013
Bachelor's degree, BAAS December 2013
Tyler Junior College 2005 — 2008
AA, Automotive Technology
North Lake College 2001 — 2001
web design
Microhard Technologies Inc 1999 — 1999
MCSE, MCSE, 4.0
Tyler Junior College 1993 — 1999
AA, Computer Science
James Ditto James Ditto's Telvista Experience March 2005 - February 2006
Job Service Desk Analyst at CompuCom
Industry Information Technology and Services
Experience
CompuCom September 2014 - Present
TeleTech November 2013 - February 2014
teleNetwork June 2012 - June 2013
SupportSoft November 2008 - June 2012
AT&T May 2008 - November 2008
Verizon October 2007 - April 2008
Alpine Access March 2006 - August 2007
Telvista March 2005 - February 2006
Envirotech International August 2004 - December 2004
Dell October 2003 - July 2004
Skills
Troubleshooting, Computer Hardware, Customer Service, Software Installation, Sales Management, Sales, Customer Satisfaction, Customer Retention, Customer Support, Malware Analysis, Virus Removal, PC building, Virtual PC, Computer Science, Computer Repair, Computer Security, Computer Proficiency, Computer Maintenance, Networking, Call Centers, Windows, Windows 7, XP, Help Desk Support, Wireless, Operating Systems, Technical Support, Security, Active Directory
Education
The University of Texas at Arlington 2003 — 2004
N/A, Music Education
Devry University 2001 — 2003
N/A, Computer Science
CompuCom September 2014 - Present
TeleTech November 2013 - February 2014
teleNetwork June 2012 - June 2013
SupportSoft November 2008 - June 2012
AT&T May 2008 - November 2008
Verizon October 2007 - April 2008
Alpine Access March 2006 - August 2007
Telvista March 2005 - February 2006
Envirotech International August 2004 - December 2004
Dell October 2003 - July 2004
Skills
Troubleshooting, Computer Hardware, Customer Service, Software Installation, Sales Management, Sales, Customer Satisfaction, Customer Retention, Customer Support, Malware Analysis, Virus Removal, PC building, Virtual PC, Computer Science, Computer Repair, Computer Security, Computer Proficiency, Computer Maintenance, Networking, Call Centers, Windows, Windows 7, XP, Help Desk Support, Wireless, Operating Systems, Technical Support, Security, Active Directory
Education
The University of Texas at Arlington 2003 — 2004
N/A, Music Education
Devry University 2001 — 2003
N/A, Computer Science
Matt Akins Matt Akins's Telvista Experience October 2005 - March 2009
Job Manager, Workforce Management at HarleyDavidson Financial Services
Industry Information Technology and Services
Experience
Harley-Davidson Financial Services April 2015 - Present
Harley-Davidson Financial Services September 2013 - Present
Harley Davidson Financial Services March 2009 - September 2013
Telvista October 2005 - March 2009
Stream Global Services February 2000 - November 2005
Stream Global Services August 1999 - February 2000
Stream Global Services February 1999 - August 1999
University of Texas at Dallas January 1996 - February 1999
Skills
Workforce Management, Call Centers, Data Analysis, Forecasting, Strategic Planning, Microsoft Excel, PowerPivot, Power Query, Access, Cisco Unified..., ACD, Avaya, Analysis, Outsourcing, BPO, Capacity Planning, Business Analysis, eWFM, Microsoft Office, Process Improvement, Business Intelligence, Technical Support, Business Objects, Contact Center..., Problem Solving
Education
The University of Texas at Dallas 1995 — 2000
Computer Science
Harley-Davidson Financial Services April 2015 - Present
Harley-Davidson Financial Services September 2013 - Present
Harley Davidson Financial Services March 2009 - September 2013
Telvista October 2005 - March 2009
Stream Global Services February 2000 - November 2005
Stream Global Services August 1999 - February 2000
Stream Global Services February 1999 - August 1999
University of Texas at Dallas January 1996 - February 1999
Skills
Workforce Management, Call Centers, Data Analysis, Forecasting, Strategic Planning, Microsoft Excel, PowerPivot, Power Query, Access, Cisco Unified..., ACD, Avaya, Analysis, Outsourcing, BPO, Capacity Planning, Business Analysis, eWFM, Microsoft Office, Process Improvement, Business Intelligence, Technical Support, Business Objects, Contact Center..., Problem Solving
Education
The University of Texas at Dallas 1995 — 2000
Computer Science
O. Johnny Wariebi O. Johnny Wariebi's Telvista Experience June 2000 - October 2002
Job Realtor
Industry Real Estate
Experience
J & J Real Estate January 2010 - Present
J & J Real Estate & Property Management December 2008 - Present
RealEstate.com September 2007 - December 2009
Keller Wiliams Realty Greater Worcester February 2009 - May 2009
Next Level Realty January 2005 - December 2007
Hilltop Mortgage Services Inc February 2005 - August 2007
ERA Key Realty December 2004 - October 2006
Equity Solutions September 2002 - December 2004
Telvista June 2000 - October 2002
Worcester Polytechnic Institute February 2000 - June 2000
Education
University of Massachusetts Lowell 2000 — 2004
Bachelor of Science: Management, Information Systems
Quinsigamond Community College 1998 — 2000
Associate of Science, Computer Engineering
J & J Real Estate January 2010 - Present
J & J Real Estate & Property Management December 2008 - Present
RealEstate.com September 2007 - December 2009
Keller Wiliams Realty Greater Worcester February 2009 - May 2009
Next Level Realty January 2005 - December 2007
Hilltop Mortgage Services Inc February 2005 - August 2007
ERA Key Realty December 2004 - October 2006
Equity Solutions September 2002 - December 2004
Telvista June 2000 - October 2002
Worcester Polytechnic Institute February 2000 - June 2000
Education
University of Massachusetts Lowell 2000 — 2004
Bachelor of Science: Management, Information Systems
Quinsigamond Community College 1998 — 2000
Associate of Science, Computer Engineering
ADAN OROZCO ADAN OROZCO's Telvista Experience May 2014 - August 2014
Job Student at University of Illinois at Chicago
Industry Architecture & Planning
Experience
TELVISTA May 2014 - August 2014
Education
University of Illinois at Chicago 2014 — 2018
Bachelor's Degree, Architecture, 1
University of Illinois at Chicago 2014 — 2015
TELVISTA May 2014 - August 2014
Education
University of Illinois at Chicago 2014 — 2018
Bachelor's Degree, Architecture, 1
University of Illinois at Chicago 2014 — 2015
Christopher Cyrus Christopher Cyrus's Telvista Experience July 2006 - November 2006
Job Computer Hardware Professional
Industry Computer Hardware
Experience
Teletech November 2009 - February 2010
Verizon November 2006 - January 2009
Telvista July 2006 - November 2006
LSU Health Sciences Center July 2002 - August 2005
Fortier Senior High School January 2002 - July 2002
Dorothy's January 2001 - February 2002
Xavier University April 2000 - July 2000
Education
University of New Orleans 2003 — 2004
Bachelor of Science, Computer Science
Marion Abramson Senior High 1999 — 2002
High School Diploma
Marion Abramson Senior High
Xavier University/Business Leaders/Partners
Teletech November 2009 - February 2010
Verizon November 2006 - January 2009
Telvista July 2006 - November 2006
LSU Health Sciences Center July 2002 - August 2005
Fortier Senior High School January 2002 - July 2002
Dorothy's January 2001 - February 2002
Xavier University April 2000 - July 2000
Education
University of New Orleans 2003 — 2004
Bachelor of Science, Computer Science
Marion Abramson Senior High 1999 — 2002
High School Diploma
Marion Abramson Senior High
Xavier University/Business Leaders/Partners
Jason McGaw Jason McGaw's Telvista Experience September 2008 - March 2009
Job Engineering Floor Supervisor at KMM Telecommunications
Industry Information Technology and Services
Experience
syncreon March 2013 - April 2014
Innovative-IDM March 2010 - November 2010
Telvista September 2008 - March 2009
EFJohnson Technologies February 2007 - July 2008
WILCOHESS LLC January 2006 - December 2006
Salem Electric Company October 2004 - December 2005
Bob King Automotive Group October 2003 - October 2004
Staples May 2002 - May 2003
Dish Network August 2001 - February 2002
United States Marine Corps June 2000 - April 2001
Skills
Technical Support, Troubleshooting, XP, Linux, Customer Service, Microsoft Office, Problem Solving, Windows, Training, Shipping, Inventory Management, Customer Satisfaction, Computer Hardware, Word, Outlook, Research, Operating Systems, Teamwork, Microsoft Word, Software Documentation, OS X, Scissor Lift, Forklift Operator, Windows XP, Management
Education
Ericsson NBSS 2013 — 2013
Ericsson L2 Integration Certification, Telecommunications, 95%
The University of Texas at Arlington 2007 — 2008
Japanese language
Forsyth Technical Community College 2005 — 2005
Electrical Technology, Electrician's Apprenticeship I
Chevalier Hall/ NAS Pensacola 2000 — 2001
Avionics
Mount Tabor High School 1996 — 2000
HS Diploma, General High School
syncreon March 2013 - April 2014
Innovative-IDM March 2010 - November 2010
Telvista September 2008 - March 2009
EFJohnson Technologies February 2007 - July 2008
WILCOHESS LLC January 2006 - December 2006
Salem Electric Company October 2004 - December 2005
Bob King Automotive Group October 2003 - October 2004
Staples May 2002 - May 2003
Dish Network August 2001 - February 2002
United States Marine Corps June 2000 - April 2001
Skills
Technical Support, Troubleshooting, XP, Linux, Customer Service, Microsoft Office, Problem Solving, Windows, Training, Shipping, Inventory Management, Customer Satisfaction, Computer Hardware, Word, Outlook, Research, Operating Systems, Teamwork, Microsoft Word, Software Documentation, OS X, Scissor Lift, Forklift Operator, Windows XP, Management
Education
Ericsson NBSS 2013 — 2013
Ericsson L2 Integration Certification, Telecommunications, 95%
The University of Texas at Arlington 2007 — 2008
Japanese language
Forsyth Technical Community College 2005 — 2005
Electrical Technology, Electrician's Apprenticeship I
Chevalier Hall/ NAS Pensacola 2000 — 2001
Avionics
Mount Tabor High School 1996 — 2000
HS Diploma, General High School
Dale Spencer Dale Spencer's Telvista Experience April 2005 - June 2006
Job Director of Business Development
Industry Outsourcing/Offshoring
Experience
Sutherland Global Services March 2015 - Present
Convergys August 2012 - January 2015
Xerox Services (formerly ACS) November 2007 - August 2012
e4e June 2006 - October 2007
Telvista April 2005 - June 2006
StarTek February 2004 - April 2005
Sykes January 2003 - December 2003
EDS 1998 - 2002
Education
University of Colorado Denver
Sutherland Global Services March 2015 - Present
Convergys August 2012 - January 2015
Xerox Services (formerly ACS) November 2007 - August 2012
e4e June 2006 - October 2007
Telvista April 2005 - June 2006
StarTek February 2004 - April 2005
Sykes January 2003 - December 2003
EDS 1998 - 2002
Education
University of Colorado Denver
Roberto Ramírez Angeles Roberto Ramírez Angeles's Telvista Experience July 2007 - January 2008
Job Production Planner at Custom Sensors & Technologies (CST)
Industry Automotive
Experience
Custom Sensors & Technologies (CST) February 2015 - Present
Autoliv August 2014 - November 2014
Delphi January 2013 - August 2014
Ensambles Hyson, S.A. de C.V. February 2012 - January 2013
Custom Sensors & Technologies October 2009 - February 2012
Excel Distribuidora S. de R.L. de C.V. January 2009 - October 2009
TELvista July 2007 - January 2008
TELvista July 2002 - July 2007
Skills
Customer Service, Process Improvement, Manufacturing, Continuous Improvement, Microsoft Office, Electronics, Troubleshooting, Microsoft Excel, Lotus Notes, Outlook, Teamwork, Microsoft Word, Bilingual-English/Spanis..., Production Planning, JD Edwards, Oracle Applications, Mfg Pro, Communication Skills, Accounts Receivable, Leadership, Management, Quality Assurance, Communication, Six Sigma
Education
Universidad Autónoma de Baja California 2004 — 2010
Business Administration
Instituto México, A.C. 1999 — 2002
High-School Degree
Custom Sensors & Technologies (CST) February 2015 - Present
Autoliv August 2014 - November 2014
Delphi January 2013 - August 2014
Ensambles Hyson, S.A. de C.V. February 2012 - January 2013
Custom Sensors & Technologies October 2009 - February 2012
Excel Distribuidora S. de R.L. de C.V. January 2009 - October 2009
TELvista July 2007 - January 2008
TELvista July 2002 - July 2007
Skills
Customer Service, Process Improvement, Manufacturing, Continuous Improvement, Microsoft Office, Electronics, Troubleshooting, Microsoft Excel, Lotus Notes, Outlook, Teamwork, Microsoft Word, Bilingual-English/Spanis..., Production Planning, JD Edwards, Oracle Applications, Mfg Pro, Communication Skills, Accounts Receivable, Leadership, Management, Quality Assurance, Communication, Six Sigma
Education
Universidad Autónoma de Baja California 2004 — 2010
Business Administration
Instituto México, A.C. 1999 — 2002
High-School Degree
Amanda Powell Amanda Powell's Telvista Experience March 2009 - December 2011
Job Regional Recruiting Director
Industry Human Resources
Experience
Optum April 2014 - Present
Connextions May 2013 - Present
Connextions June 2012 - Present
PFSweb December 2011 - July 2012
Telvista March 2009 - December 2011
Enterprise Rent-A-Car April 2006 - November 2008
Skills
Account Management, Analysis, Applicant Tracking..., Background Checks, Call Centers, Coaching, College Recruiting, Contract Recruitment, E-recruitment, Employee Benefits, Employee Engagement, Executive Search, Employee Relations, Hiring, Human Resources, Internet Recruiting, Job Fairs, Management, Onboarding, PeopleSoft, Screening
Education
University of North Texas 2001 — 2005
BBA, Marketing
Optum April 2014 - Present
Connextions May 2013 - Present
Connextions June 2012 - Present
PFSweb December 2011 - July 2012
Telvista March 2009 - December 2011
Enterprise Rent-A-Car April 2006 - November 2008
Skills
Account Management, Analysis, Applicant Tracking..., Background Checks, Call Centers, Coaching, College Recruiting, Contract Recruitment, E-recruitment, Employee Benefits, Employee Engagement, Executive Search, Employee Relations, Hiring, Human Resources, Internet Recruiting, Job Fairs, Management, Onboarding, PeopleSoft, Screening
Education
University of North Texas 2001 — 2005
BBA, Marketing
MacKenzie Craig's Telvista Experience 2011 - Present
Job Operations Statistics Manager at Telvista
Industry Outsourcing/Offshoring
Experience
Telvista Inc. April 2015 - Present
Telvista 2011 - Present
Telvista 2004 - 2011
Telvista Inc. 2003 - 2004
Telvista Inc. 2001 - 2003
Telvista Inc. 1999 - 2001
CompUSA 1998 - 1999
CompUSA 1997 - 1998
CompUSA 1996 - 1997
Walmart 1988 - 1996
Skills
Access, ERP, Forecasting, MS Project, MS Forecaster, Excel, Word, Financial Analysis, Financial Reporting, Financial Modeling, Corporate Finance, Business Analysis, Business Intelligence, Data Analysis, Photoshop, Digital Photography, Photo Editing, Photography, Lightroom, Microsoft Excel, Technical Support, Training, Workforce Management, Call Centers, Management, Process Improvement, Customer Satisfaction, Business Process..., Software Documentation, CRM, Vendor Management, Image Editing, Outsourcing, Microsoft Word, Analysis, BPO, Leadership
Education
University of Louisiana at Monroe
BGS, Liberal Arts
Telvista Inc. April 2015 - Present
Telvista 2011 - Present
Telvista 2004 - 2011
Telvista Inc. 2003 - 2004
Telvista Inc. 2001 - 2003
Telvista Inc. 1999 - 2001
CompUSA 1998 - 1999
CompUSA 1997 - 1998
CompUSA 1996 - 1997
Walmart 1988 - 1996
Skills
Access, ERP, Forecasting, MS Project, MS Forecaster, Excel, Word, Financial Analysis, Financial Reporting, Financial Modeling, Corporate Finance, Business Analysis, Business Intelligence, Data Analysis, Photoshop, Digital Photography, Photo Editing, Photography, Lightroom, Microsoft Excel, Technical Support, Training, Workforce Management, Call Centers, Management, Process Improvement, Customer Satisfaction, Business Process..., Software Documentation, CRM, Vendor Management, Image Editing, Outsourcing, Microsoft Word, Analysis, BPO, Leadership
Education
University of Louisiana at Monroe
BGS, Liberal Arts
Christopher Bocardo's Telvista Experience 2006 - 2007
Job Web Software Developer at International Risk Management Institute, Inc.
Industry Computer Software
Experience
International Risk Management Institute, Inc. April 2015 - Present
Hudson Alley Software, Inc. June 2013 - April 2015
Wells Fargo Capital Finance July 2011 - June 2013
Half Price Books April 2008 - June 2009
Telvista 2006 - 2007
Skills
Python, Visual Studio, Subversion, jQuery, Git, C#, ASP.NET MVC, .NET, AngularJS, Microsoft SQL Server, SQL, Windows, HTML, JavaScript, Linux, OS X, LINQ, Emacs, Lisp, Github, Microsoft Excel
Education
The University of Texas at Dallas 2009 — 2011
B.S., Computer Science
The University of Texas at Dallas 2002 — 2005
B.A., Literary Studies
International Risk Management Institute, Inc. April 2015 - Present
Hudson Alley Software, Inc. June 2013 - April 2015
Wells Fargo Capital Finance July 2011 - June 2013
Half Price Books April 2008 - June 2009
Telvista 2006 - 2007
Skills
Python, Visual Studio, Subversion, jQuery, Git, C#, ASP.NET MVC, .NET, AngularJS, Microsoft SQL Server, SQL, Windows, HTML, JavaScript, Linux, OS X, LINQ, Emacs, Lisp, Github, Microsoft Excel
Education
The University of Texas at Dallas 2009 — 2011
B.S., Computer Science
The University of Texas at Dallas 2002 — 2005
B.A., Literary Studies
Annette Baker Annette Baker's Telvista Experience February 2000 - October 2014
Job Owner at Nature's Plate
Industry Food & Beverages
Experience
Nature's Plate October 2014 - Present
Telvista February 2000 - October 2014
Aegis Communications Group June 1995 - February 2000
Skills
Call Center, Service Operations, Telecommunications, Customer Experience, BPO, Leadership, Call Centers, Outsourcing, Operations Management, Contact Centers, Workforce Management, Management, Forecasting, Call Center Development, Vendor Management, Process Improvement, Salesforce.com, Training, Business Process..., Customer Satisfaction, Service Delivery, Inbound Marketing, Contact Center..., CRM, Customer Retention, Contact Center..., Offshoring, Telemarketing, Performance Management, IVR, Sla, Net Promoter Score, ACD, SLA
Education
University of North Texas 1985 — 1989
Nature's Plate October 2014 - Present
Telvista February 2000 - October 2014
Aegis Communications Group June 1995 - February 2000
Skills
Call Center, Service Operations, Telecommunications, Customer Experience, BPO, Leadership, Call Centers, Outsourcing, Operations Management, Contact Centers, Workforce Management, Management, Forecasting, Call Center Development, Vendor Management, Process Improvement, Salesforce.com, Training, Business Process..., Customer Satisfaction, Service Delivery, Inbound Marketing, Contact Center..., CRM, Customer Retention, Contact Center..., Offshoring, Telemarketing, Performance Management, IVR, Sla, Net Promoter Score, ACD, SLA
Education
University of North Texas 1985 — 1989
Chad Howell Chad Howell's Telvista Experience July 2012 - Present
Job home services consultant at TelVista
Industry Outsourcing/Offshoring
Experience
TelVista July 2012 - Present
TruGreen LandCare January 2012 - July 2012
LA Fitness October 2009 - December 2011
Skills
Customer Service, Sales, Customer Retention, Call Center, Direct Sales
Education
The University of Texas at Austin 2002 — 2007
Bachelor of Science (B.S.), Nutrition Sciences
TelVista July 2012 - Present
TruGreen LandCare January 2012 - July 2012
LA Fitness October 2009 - December 2011
Skills
Customer Service, Sales, Customer Retention, Call Center, Direct Sales
Education
The University of Texas at Austin 2002 — 2007
Bachelor of Science (B.S.), Nutrition Sciences
Brent Welker Brent Welker's Telvista Experience July 2003 - June 2007
Job Technical Implementation Analyst at TSystem
Industry Hospital & Health Care
Experience
T-System June 2007 - Present
Telvista July 2003 - June 2007
Skills
Technical Support, Programming, Servers, SQL, Troubleshooting, Microsoft SQL Server, Software Documentation, HL7, Process Improvement, EMR, Software Installation, Visio, SharePoint, EHR, Hospitals, Healthcare, HIPAA, Quality Assurance, Project Management
Education
Texas Tech University 1996 — 2001
B.S., Computer Science
T-System June 2007 - Present
Telvista July 2003 - June 2007
Skills
Technical Support, Programming, Servers, SQL, Troubleshooting, Microsoft SQL Server, Software Documentation, HL7, Process Improvement, EMR, Software Installation, Visio, SharePoint, EHR, Hospitals, Healthcare, HIPAA, Quality Assurance, Project Management
Education
Texas Tech University 1996 — 2001
B.S., Computer Science
Timothy Mack Timothy Mack's Telvista Experience November 1999 - March 2009
Job Senior Software Engineer at Tyco International
Industry Information Technology and Services
Experience
Tyco International September 2012 - Present
Nexidia October 2009 - June 2012
Telvista November 1999 - March 2009
Skills
Speech Analytics, Visual Basic, Microsoft SQL Server, Business Intelligence
Education
The University of Texas at Arlington - College of Business 1992 — 1996
B.S. Information Systems, Information Technology, Statistics, Operations Management
Tyco International September 2012 - Present
Nexidia October 2009 - June 2012
Telvista November 1999 - March 2009
Skills
Speech Analytics, Visual Basic, Microsoft SQL Server, Business Intelligence
Education
The University of Texas at Arlington - College of Business 1992 — 1996
B.S. Information Systems, Information Technology, Statistics, Operations Management
Robert Satterfield's Telvista Experience 2003 - 2005
Job
Industry Information Technology and Services
Experience
CoreLogic 2009 - 2013
CoreLogic 2008 - 2009
CoreLogic 2006 - 2008
Yum! Brands 2005 - 2006
Telvista 2003 - 2005
Nortel Networks 1999 - 2001
Nortel Networks 1998 - 1999
Nortel Networks 1997 - 1998
Columbia Scientific Industries Corporation 1993 - 1996
Columbia Scientific Industries Corporation 1993 - 1993
Skills
Process Improvement, Vendor Management, Forecasting, Financial Analysis, Risk Management, Business Process..., Business Analysis, Financial Modeling, Cross-functional Team..., Financial Reporting, Budgets, Strategic Planning, Finance, P&L Management, Business Intelligence, Outsourcing, Program Management, SDLC, Executive Management
Education
The University of Texas at Dallas - School of Management 2006 — 2008
MBA
The University of Texas at Austin 1992 — 1996
BBA
CoreLogic 2009 - 2013
CoreLogic 2008 - 2009
CoreLogic 2006 - 2008
Yum! Brands 2005 - 2006
Telvista 2003 - 2005
Nortel Networks 1999 - 2001
Nortel Networks 1998 - 1999
Nortel Networks 1997 - 1998
Columbia Scientific Industries Corporation 1993 - 1996
Columbia Scientific Industries Corporation 1993 - 1993
Skills
Process Improvement, Vendor Management, Forecasting, Financial Analysis, Risk Management, Business Process..., Business Analysis, Financial Modeling, Cross-functional Team..., Financial Reporting, Budgets, Strategic Planning, Finance, P&L Management, Business Intelligence, Outsourcing, Program Management, SDLC, Executive Management
Education
The University of Texas at Dallas - School of Management 2006 — 2008
MBA
The University of Texas at Austin 1992 — 1996
BBA
charles pelletier's Telvista Experience October 2006 - January 2010
Job SQL DB Application Operational Support,Training and VendorClient process improvement, Beer Connoisseur, Avid Runner
Industry Information Technology and Services
Experience
NCR Corporation July 2015 - Present
NCR Corporation July 2010 - July 2011
CB Team March 2010 - April 2010
Telvista October 2006 - January 2010
Telvista July 2005 - October 2006
Telvista September 2003 - July 2005
St Luke Catholic School August 2001 - July 2003
Skills
Management, Technical Support, Troubleshooting, Team Leadership, Call Centers, Vendor Management, Customer Service, Process Improvement, Customer Satisfaction, CRM, Outsourcing, Leadership, Software Documentation, Windows XP, Microsoft Office
Education
The University of Dallas 1995 — 1998
Bachelor's, Classics
College of St Thomas More 1993 — 1995
Associate's Degree, Humanities/Humanistic Studies
NCR Corporation July 2015 - Present
NCR Corporation July 2010 - July 2011
CB Team March 2010 - April 2010
Telvista October 2006 - January 2010
Telvista July 2005 - October 2006
Telvista September 2003 - July 2005
St Luke Catholic School August 2001 - July 2003
Skills
Management, Technical Support, Troubleshooting, Team Leadership, Call Centers, Vendor Management, Customer Service, Process Improvement, Customer Satisfaction, CRM, Outsourcing, Leadership, Software Documentation, Windows XP, Microsoft Office
Education
The University of Dallas 1995 — 1998
Bachelor's, Classics
College of St Thomas More 1993 — 1995
Associate's Degree, Humanities/Humanistic Studies
Chelsey Bonewitz's Telvista Experience 2003 - 2004
Job Construction Coordinator at Willbros
Industry Utilities
Experience
Willbros April 2009 - Present
InfrastruX Group April 2009 - 2012
Current Group February 2007 - April 2009
Verizon Communications January 2005 - February 2007
Verizon FIOS 2005 - 2007
Telvista 2003 - 2004
Skills
Telecommunications, Troubleshooting, Project Planning, Process Improvement, Microsoft Office, Customer Service, Microsoft Excel, Project Management, Operations Management, Team Building, Change Management, Strategic Planning, Sales, VoIP, Wireless, Contract Management, Program Management, Software Documentation, Vendor Management, Construction
Education
University of Phoenix 2011 — 2012
Project Management
ATI Career Training Center 2002 — 2004
Certificate, Electronic and Computer Repair
Willbros April 2009 - Present
InfrastruX Group April 2009 - 2012
Current Group February 2007 - April 2009
Verizon Communications January 2005 - February 2007
Verizon FIOS 2005 - 2007
Telvista 2003 - 2004
Skills
Telecommunications, Troubleshooting, Project Planning, Process Improvement, Microsoft Office, Customer Service, Microsoft Excel, Project Management, Operations Management, Team Building, Change Management, Strategic Planning, Sales, VoIP, Wireless, Contract Management, Program Management, Software Documentation, Vendor Management, Construction
Education
University of Phoenix 2011 — 2012
Project Management
ATI Career Training Center 2002 — 2004
Certificate, Electronic and Computer Repair
David Preciado's Telvista Experience 2005 - 2006
Job Helpdesk Support Specialist at Austin Industries
Industry Information Technology and Services
Experience
Austin Industries November 2014 - Present
Austin Industries January 2014 - November 2014
Austin Industries July 2013 - January 2014
Austin Industries March 2013 - June 2013
Brink’s November 2012 - March 2013
Briggs Equipment November 2011 - November 2012
JC Penney February 2011 - October 2011
Sanofi-Aventis August 2006 - February 2011
Telvista 2005 - 2006
Allen Computer Center 2003 - 2006
Skills
Troubleshooting, Microsoft Office 2003, Help Desk Support, Active Directory, Remote Desktop, TCP/IP, Networking, VPN, Blackberry Enterprise..., BMC Remedy, Microsoft Office 2007, ITIL v3 Foundations..., Remedy AR System, Desktop Administration, Blackberry, Android, iPhone Support, DNS, Wireless Networking, Exchange 2010/2007/2003, XP/Vista/7, Laptops, Desktop Computers, Tablets, Software Documentation, Citrix, Group Policy, Microsoft Exchange, Microsoft Office, Customer Service, Technical Support
Education
The University of Texas at Dallas
Austin Industries November 2014 - Present
Austin Industries January 2014 - November 2014
Austin Industries July 2013 - January 2014
Austin Industries March 2013 - June 2013
Brink’s November 2012 - March 2013
Briggs Equipment November 2011 - November 2012
JC Penney February 2011 - October 2011
Sanofi-Aventis August 2006 - February 2011
Telvista 2005 - 2006
Allen Computer Center 2003 - 2006
Skills
Troubleshooting, Microsoft Office 2003, Help Desk Support, Active Directory, Remote Desktop, TCP/IP, Networking, VPN, Blackberry Enterprise..., BMC Remedy, Microsoft Office 2007, ITIL v3 Foundations..., Remedy AR System, Desktop Administration, Blackberry, Android, iPhone Support, DNS, Wireless Networking, Exchange 2010/2007/2003, XP/Vista/7, Laptops, Desktop Computers, Tablets, Software Documentation, Citrix, Group Policy, Microsoft Exchange, Microsoft Office, Customer Service, Technical Support
Education
The University of Texas at Dallas
Stan Hoag's Telvista Experience 1999 - 2006
Job General Manager at Connexionpoint
Industry Outsourcing/Offshoring
Experience
Connexionpoint March 2015 - Present
Alorica February 2014 - March 2015
Xerox Services May 2012 - November 2013
Affiliated Computer Services September 2010 - May 2012
StarTek December 2009 - June 2010
Affiliated Computer Services January 2008 - December 2009
Countrywide Home Loans October 2006 - January 2008
Telvista 1999 - 2006
Skills
Contact Centers, Workforce Management, Customer Retention, Call Center, BPO, Call Centers, Wireless, Operations Management, Call center start-up, Client Relations Skills, Microsoft Excel, Outsourcing, Vendor Management, CRM, Service Delivery, Process Improvement, Customer Satisfaction, Call Center Development, Avaya, Customer Experience, Management, Six Sigma, Client Relations, Business Process..., Avaya Technologies
Education
The University of Texas at Arlington
Connexionpoint March 2015 - Present
Alorica February 2014 - March 2015
Xerox Services May 2012 - November 2013
Affiliated Computer Services September 2010 - May 2012
StarTek December 2009 - June 2010
Affiliated Computer Services January 2008 - December 2009
Countrywide Home Loans October 2006 - January 2008
Telvista 1999 - 2006
Skills
Contact Centers, Workforce Management, Customer Retention, Call Center, BPO, Call Centers, Wireless, Operations Management, Call center start-up, Client Relations Skills, Microsoft Excel, Outsourcing, Vendor Management, CRM, Service Delivery, Process Improvement, Customer Satisfaction, Call Center Development, Avaya, Customer Experience, Management, Six Sigma, Client Relations, Business Process..., Avaya Technologies
Education
The University of Texas at Arlington
Toni Tobar's Telvista Experience 2004 - 2005
Job Quality Assurance Analyst II at NCR Corporation
Industry Hospitality
Experience
NCR Corporation August 2005 - Present
Radiant Systems 2005 - 2008
Telvista 2004 - 2005
ACE 2004 - 2005
Ace Cash Express 2004 - 2005
Telvista 2004 - 2005
Skills
Software Documentation, Technical Support, POS, Business Analysis, Process Improvement, SharePoint, Team Building, Customer Service, Hardware, Troubleshooting, Computer Hardware, Team Leadership, Customer Satisfaction, Networking, Windows, Call Center, Vendor Management, Microsoft Office, Account Management, Windows 7, Integration, Network Security, Active Directory, SQL, OS X, Help Desk Support, Software Installation, XP, Microsoft SQL Server, System Administration, A+ Certified, System Deployment, Windows XP, Security, Call Centers, Team leadership
Education
University of Phoenix 2010 — 2011
Information Technology, Networking
Devry 2001 — 2002
Devry Institute 2001 — 2002
Accounting
Forrest City High School 1998 — 2001
High School Diploma
NCR Corporation August 2005 - Present
Radiant Systems 2005 - 2008
Telvista 2004 - 2005
ACE 2004 - 2005
Ace Cash Express 2004 - 2005
Telvista 2004 - 2005
Skills
Software Documentation, Technical Support, POS, Business Analysis, Process Improvement, SharePoint, Team Building, Customer Service, Hardware, Troubleshooting, Computer Hardware, Team Leadership, Customer Satisfaction, Networking, Windows, Call Center, Vendor Management, Microsoft Office, Account Management, Windows 7, Integration, Network Security, Active Directory, SQL, OS X, Help Desk Support, Software Installation, XP, Microsoft SQL Server, System Administration, A+ Certified, System Deployment, Windows XP, Security, Call Centers, Team leadership
Education
University of Phoenix 2010 — 2011
Information Technology, Networking
Devry 2001 — 2002
Devry Institute 2001 — 2002
Accounting
Forrest City High School 1998 — 2001
High School Diploma
Sallie Gilliard's Telvista Experience June 2011 - March 2014
Job Data Center Operations Associate Senior Networking at Experian
Industry Consumer Services
Experience
Experian March 2014 - Present
Telvista June 2011 - March 2014
Army and Air Force Exchange Service June 2010 - July 2011
JC Penney June 1996 - September 2009
Electronic Data Systems 1983 - 1996
Skills
Troubleshooting, Networking, Technical Support, TCP/IP, Hardware, VPN, Routers, WAN, Wireless Networking, Management, Customer Service, Information Technology, Routing Protocols, Visio, Vendor Management, Active Directory, Computer Hardware
Education
The University of Texas at Dallas 1998 — 2002
Business, Information Management System
Experian March 2014 - Present
Telvista June 2011 - March 2014
Army and Air Force Exchange Service June 2010 - July 2011
JC Penney June 1996 - September 2009
Electronic Data Systems 1983 - 1996
Skills
Troubleshooting, Networking, Technical Support, TCP/IP, Hardware, VPN, Routers, WAN, Wireless Networking, Management, Customer Service, Information Technology, Routing Protocols, Visio, Vendor Management, Active Directory, Computer Hardware
Education
The University of Texas at Dallas 1998 — 2002
Business, Information Management System
Chad Durham's Telvista Experience February 2005 - November 2007
Job Automation & Communication Foreman at JW Powerline
Industry Oil & Energy
Experience
JW Powerline February 2014 - Present
JW Powerline September 2013 - January 2014
JW Powerline November 2012 - September 2013
Department of Veterans Affairs March 2010 - November 2012
Monitronics International December 2007 - December 2009
Telvista February 2005 - November 2007
Terrace Hills church of Christ August 1999 - January 2005
Digital Mapping Resources 1994 - 1995
Flood Zones, Inc 1991 - 1993
Skills
Training & Development, Leadership Development, Team Building, Call Center, E-Learning, Technical Writing, Learning Management..., Training Delivery, Teaching, Process Improvement, Instructional Design, Coaching, Employee Training, Instructor-led Training
Education
The University of Texas at Austin 1990 — 1992
Speech Communication
York College (NE) 1987 — 1989
Associates of Arts, Speech Communication
JW Powerline February 2014 - Present
JW Powerline September 2013 - January 2014
JW Powerline November 2012 - September 2013
Department of Veterans Affairs March 2010 - November 2012
Monitronics International December 2007 - December 2009
Telvista February 2005 - November 2007
Terrace Hills church of Christ August 1999 - January 2005
Digital Mapping Resources 1994 - 1995
Flood Zones, Inc 1991 - 1993
Skills
Training & Development, Leadership Development, Team Building, Call Center, E-Learning, Technical Writing, Learning Management..., Training Delivery, Teaching, Process Improvement, Instructional Design, Coaching, Employee Training, Instructor-led Training
Education
The University of Texas at Austin 1990 — 1992
Speech Communication
York College (NE) 1987 — 1989
Associates of Arts, Speech Communication
Chris Griffis's Telvista Experience October 2000 - December 2011
Job Client Care Executive at Telvista
Industry Outsourcing/Offshoring
Experience
CompUSA / Telvista 2000 - Present
Telvista October 2000 - December 2011
Stream International 1997 - 2000
Skills
Contact Centers, Call Center, BPO, Management Consulting, Outsourcing, Workforce Management, Human Resources, Consulting, Telecommunications, Call Centers, Customer Experience, CRM, Vendor Management, Management, Process Improvement, Pre-sales, Performance Management, Training, IVR, Customer Satisfaction, Account Management, Avaya
Education
The University of Dallas 2009 — 2012
MBA, Business
CompUSA / Telvista 2000 - Present
Telvista October 2000 - December 2011
Stream International 1997 - 2000
Skills
Contact Centers, Call Center, BPO, Management Consulting, Outsourcing, Workforce Management, Human Resources, Consulting, Telecommunications, Call Centers, Customer Experience, CRM, Vendor Management, Management, Process Improvement, Pre-sales, Performance Management, Training, IVR, Customer Satisfaction, Account Management, Avaya
Education
The University of Dallas 2009 — 2012
MBA, Business
Melodye Ortiz's Telvista Experience September 2010 - July 2011
Job Technical Support Specialist at Securus Technologies
Industry Import and Export
Experience
Securus Technologies September 2014 - Present
Telvista Inc. March 2013 - September 2014
Pinnacle Technical Resources July 2011 - July 2012
Telvista September 2010 - July 2011
Safeguard Business Systems April 2007 - July 2009
Home Depot Call Center, September 2006 - March 2007
Intracorp , Inc December 2003 - June 2006
Regulus Inc October 2002 - October 2003
World Com/ MCI August 2000 - June 2002
Skills
Accounts Receivable, Accounts Payable, Order Management, Customer Service, Microsoft Office, Telecommunications, Teamwork, Logistics, Software Documentation, Human Resources, Medical Terminology, Retail, Pricing, Training, Forecasting, Process Improvement, Technical Support, Payroll, Databases, Customer Satisfaction, Access, ERP, Invoicing, Account Management, SAP, Purchasing, Management, SQL, Call Centers, Oracle Applications, Inventory Management, Analysis, Sales, Outlook, SAP R/3, Inventory Control, Lotus Notes, PeopleSoft, Filing, Microsoft Excel, Time Management, Leadership, Vendor Management, Team Leadership
Education
Nashville State Technical
Certificate in Computer Operations, Computer Operations
The University of Memphis
56 hours toward a BS of Business Management, Business Management
Securus Technologies September 2014 - Present
Telvista Inc. March 2013 - September 2014
Pinnacle Technical Resources July 2011 - July 2012
Telvista September 2010 - July 2011
Safeguard Business Systems April 2007 - July 2009
Home Depot Call Center, September 2006 - March 2007
Intracorp , Inc December 2003 - June 2006
Regulus Inc October 2002 - October 2003
World Com/ MCI August 2000 - June 2002
Skills
Accounts Receivable, Accounts Payable, Order Management, Customer Service, Microsoft Office, Telecommunications, Teamwork, Logistics, Software Documentation, Human Resources, Medical Terminology, Retail, Pricing, Training, Forecasting, Process Improvement, Technical Support, Payroll, Databases, Customer Satisfaction, Access, ERP, Invoicing, Account Management, SAP, Purchasing, Management, SQL, Call Centers, Oracle Applications, Inventory Management, Analysis, Sales, Outlook, SAP R/3, Inventory Control, Lotus Notes, PeopleSoft, Filing, Microsoft Excel, Time Management, Leadership, Vendor Management, Team Leadership
Education
Nashville State Technical
Certificate in Computer Operations, Computer Operations
The University of Memphis
56 hours toward a BS of Business Management, Business Management
Karla Bell's Telvista Experience June 2003 - July 2006
Job Client Relationship Manager
Industry Environmental Services
Experience
TVRI February 2015 - Present
Elsevier January 2011 - December 2014
Elsevier September 2009 - January 2011
Champion Broadband January 2009 - February 2009
Telscape Communications January 2007 - December 2008
Telvista June 2003 - July 2006
Telvista September 2002 - June 2003
Gasmart September 2001 - September 2002
Skills
Project Management, Management, Customer Service, CRM, Process Improvement, Training, Analysis, Program Management, Marketing, Business Development, Leadership, Lean Six Sigma, Strategic Planning, Product Management, Cross-functional Team..., Public Relations, Vendor Management, Marketing Strategy, Call Centers, Outsourcing, Publishing
Education
Universidad Autónoma de Baja California 1992 — 1997
Bachelors, Business Administration
TVRI February 2015 - Present
Elsevier January 2011 - December 2014
Elsevier September 2009 - January 2011
Champion Broadband January 2009 - February 2009
Telscape Communications January 2007 - December 2008
Telvista June 2003 - July 2006
Telvista September 2002 - June 2003
Gasmart September 2001 - September 2002
Skills
Project Management, Management, Customer Service, CRM, Process Improvement, Training, Analysis, Program Management, Marketing, Business Development, Leadership, Lean Six Sigma, Strategic Planning, Product Management, Cross-functional Team..., Public Relations, Vendor Management, Marketing Strategy, Call Centers, Outsourcing, Publishing
Education
Universidad Autónoma de Baja California 1992 — 1997
Bachelors, Business Administration
Dena Reynolds's Telvista Experience April 2009 - December 2011
Job HR Manager at Lowe's Home Improvement
Industry Retail
Experience
Lowe's Home Improvement 2011 - Present
Telvista April 2009 - December 2011
Dick's Sporting Goods July 2008 - April 2009
ToysRUs June 2007 - July 2008
Accretive Commerce September 1998 - June 2007
Skills
Recruitment/Retention, Candidate Development, Candidate Assessment, Employee Referral..., Job Posting, Non-exempt, Payroll Administration, New Hire Orientations, Offer Letters
Education
University of Phoenix 2009 — 2011
Associate, Business Adminstration
Fieldale Collinsville High School 1996 — 1999
High School Dipolma
Patrick Henry Community College
Business Adminstration
Lowe's Home Improvement 2011 - Present
Telvista April 2009 - December 2011
Dick's Sporting Goods July 2008 - April 2009
ToysRUs June 2007 - July 2008
Accretive Commerce September 1998 - June 2007
Skills
Recruitment/Retention, Candidate Development, Candidate Assessment, Employee Referral..., Job Posting, Non-exempt, Payroll Administration, New Hire Orientations, Offer Letters
Education
University of Phoenix 2009 — 2011
Associate, Business Adminstration
Fieldale Collinsville High School 1996 — 1999
High School Dipolma
Patrick Henry Community College
Business Adminstration
Dan Kiuna's Telvista Experience May 2009 - Present
Job Web Developer
Industry Computer Software
Experience
UNT CAS IT Services April 2013 - Present
CapoTechs October 2011 - Present
Telvista May 2009 - Present
Skills
Web Design, Website Development, Web Development, Web 2.0 Development, Windows Server, User Interface Design, Web Services, Wordpress, Web Applications, Call Center, Troubleshooting, Technical Support, Windows 7, Workforce Management, Computer Hardware, XP, Help Desk Support, Avaya, Contact Centers, Routers, VPN, Windows, Network Administration, Apache, Windows XP, WordPress, Programming, IIS, Microsoft Excel, PowerPoint, Customer Service
Education
University of North Texas 2010 — 2015
Bachelor of Science (BS), Integrated Studies in Computer Science, Mathematics and Learning Technologies
UNT CAS IT Services April 2013 - Present
CapoTechs October 2011 - Present
Telvista May 2009 - Present
Skills
Web Design, Website Development, Web Development, Web 2.0 Development, Windows Server, User Interface Design, Web Services, Wordpress, Web Applications, Call Center, Troubleshooting, Technical Support, Windows 7, Workforce Management, Computer Hardware, XP, Help Desk Support, Avaya, Contact Centers, Routers, VPN, Windows, Network Administration, Apache, Windows XP, WordPress, Programming, IIS, Microsoft Excel, PowerPoint, Customer Service
Education
University of North Texas 2010 — 2015
Bachelor of Science (BS), Integrated Studies in Computer Science, Mathematics and Learning Technologies
Rosanne DeGraff's Telvista Experience July 2012 - September 2014
Job Currently Unemployed
Industry Libraries
Experience
Telvista July 2012 - September 2014
Library at Cedar Creek Lake October 2011 - March 2012
Headway Corporate Resources December 2009 - November 2010
Skills
Art History, Photography, Cataloging, Art, Museums, Fine Art, Books, Library, Editing, Art Exhibitions
Education
The University of Texas at Arlington 2010 — 2011
Bachelor of Arts (BA), Fine and Studio Arts
University of Texas at Tyler 2008 — 2010
Bachelor of Fine Arts (BFA), Metals
Telvista July 2012 - September 2014
Library at Cedar Creek Lake October 2011 - March 2012
Headway Corporate Resources December 2009 - November 2010
Skills
Art History, Photography, Cataloging, Art, Museums, Fine Art, Books, Library, Editing, Art Exhibitions
Education
The University of Texas at Arlington 2010 — 2011
Bachelor of Arts (BA), Fine and Studio Arts
University of Texas at Tyler 2008 — 2010
Bachelor of Fine Arts (BFA), Metals
Elise Adeyemo's Telvista Experience November 2005 - Present
Job Supervisor at Telvista
Industry Internet
Experience
Telvista November 2005 - Present
Education
University of Phoenix 2004 — 2007
BS, Information Systems
Univerity of Phoeniz
Telvista November 2005 - Present
Education
University of Phoenix 2004 — 2007
BS, Information Systems
Univerity of Phoeniz
Rick Miranda's Telvista Experience December 2003 - May 2008
Job Learning and Development Manager at Florida Crystals
Industry Food Production
Experience
Florida Crystals March 2014 - Present
NatureSweet Tomatoes April 2012 - March 2014
Eurofresh Farms April 2012 - March 2013
FlexMedical June 2008 - March 2012
Telvista December 2003 - May 2008
Skills
Human Resources, Performance Management, Training, Talent Management, Organizational..., Talent Acquisition, Change Management, Employee Engagement, Succession Planning, Team Building, Leadership Development, Recruiting, Employee Training, Personnel Management, Job Descriptions, Team Leadership, Job Evaluation, Call Centers, Outsourcing, Management, Employee Relations, Workforce Planning, Deferred Compensation, HR Policies
Education
Universidad Autónoma de Baja California 2003 — 2008
Bachelors, International Business
Florida Crystals March 2014 - Present
NatureSweet Tomatoes April 2012 - March 2014
Eurofresh Farms April 2012 - March 2013
FlexMedical June 2008 - March 2012
Telvista December 2003 - May 2008
Skills
Human Resources, Performance Management, Training, Talent Management, Organizational..., Talent Acquisition, Change Management, Employee Engagement, Succession Planning, Team Building, Leadership Development, Recruiting, Employee Training, Personnel Management, Job Descriptions, Team Leadership, Job Evaluation, Call Centers, Outsourcing, Management, Employee Relations, Workforce Planning, Deferred Compensation, HR Policies
Education
Universidad Autónoma de Baja California 2003 — 2008
Bachelors, International Business
J.J Barriga's Telvista Experience August 2004 - May 2014
Job Sales Coordinator at Rush Star Wireless.
Industry Telecommunications
Experience
Telvista August 2004 - May 2014
Telvista January 2002 - August 2004
Telvista February 2001 - March 2002
Telvista January 2000 - January 2001
Telvista January 1999 - January 2000
Skills
Call Center, Business Process, Call Centers, CRM, Process Improvement, Contact Centers, Telecommunications, Service Delivery, Operations Management, Team Leadership, Outsourcing, Vendor Management, Management, Customer Experience, Customer Satisfaction, Team Management, BPO, Analysis
Education
Universidad Autónoma de Baja California 1997 — 2003
Bachelor, International Business
Universidad Autónoma de Baja California 1997 — 2003
Bachelor's degree, negocios internacionales
Lazaro Cardenas 1993 — 1996
Preparatoria Federal lazaro Cardenas 1993 — 1996
Telvista August 2004 - May 2014
Telvista January 2002 - August 2004
Telvista February 2001 - March 2002
Telvista January 2000 - January 2001
Telvista January 1999 - January 2000
Skills
Call Center, Business Process, Call Centers, CRM, Process Improvement, Contact Centers, Telecommunications, Service Delivery, Operations Management, Team Leadership, Outsourcing, Vendor Management, Management, Customer Experience, Customer Satisfaction, Team Management, BPO, Analysis
Education
Universidad Autónoma de Baja California 1997 — 2003
Bachelor, International Business
Universidad Autónoma de Baja California 1997 — 2003
Bachelor's degree, negocios internacionales
Lazaro Cardenas 1993 — 1996
Preparatoria Federal lazaro Cardenas 1993 — 1996
Rebel Rowlette's Telvista Experience January 2011 - April 2011
Job Senior Project Manager at OpenSymmetry
Industry Facilities Services
Experience
OpenSymmetry July 2014 - Present
MEDHOST May 2011 - Present
MEDHOST September 2012 - July 2014
Telvista January 2011 - April 2011
Midlothian Independent School District August 2008 - July 2010
Red Oak ISD February 2007 - August 2008
VarTec Telecom December 1998 - August 2004
American Airlines April 1996 - December 1998
American Airlines May 1990 - April 1996
American Airlines January 1987 - April 1990
Skills
SDLC, Project Management, Business Analysis, Integration, Software Documentation, Project Planning, Vendor Management, Software Development, Visio, Security, Team Leadership, Troubleshooting, Leadership, Management, Training, Analysis, Databases, PMO, Data Analysis, Testing, CRM, SQL, Process Improvement, Unix, SharePoint, Technical Support, PMP, Quality Assurance
Education
University of Florida 1981 — 1983
Psychology
OpenSymmetry July 2014 - Present
MEDHOST May 2011 - Present
MEDHOST September 2012 - July 2014
Telvista January 2011 - April 2011
Midlothian Independent School District August 2008 - July 2010
Red Oak ISD February 2007 - August 2008
VarTec Telecom December 1998 - August 2004
American Airlines April 1996 - December 1998
American Airlines May 1990 - April 1996
American Airlines January 1987 - April 1990
Skills
SDLC, Project Management, Business Analysis, Integration, Software Documentation, Project Planning, Vendor Management, Software Development, Visio, Security, Team Leadership, Troubleshooting, Leadership, Management, Training, Analysis, Databases, PMO, Data Analysis, Testing, CRM, SQL, Process Improvement, Unix, SharePoint, Technical Support, PMP, Quality Assurance
Education
University of Florida 1981 — 1983
Psychology
Peter Alexandris's Telvista Experience July 2007 - February 2008
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
AT&T September 2009 - Present
Westec Intelligent Surveillance April 2008 - July 2009
Telvista July 2007 - February 2008
Ehomeshowings April 2004 - March 2006
Software Spectrum February 2003 - May 2003
Education
The University of Texas at Dallas
B.S, Business Administration concentrated in Management Information Systems
AT&T September 2009 - Present
Westec Intelligent Surveillance April 2008 - July 2009
Telvista July 2007 - February 2008
Ehomeshowings April 2004 - March 2006
Software Spectrum February 2003 - May 2003
Education
The University of Texas at Dallas
B.S, Business Administration concentrated in Management Information Systems
Amy Birdwell's Telvista Experience February 2008 - February 2010
Job Interface Engineer at Calyx Software
Industry Information Technology and Services
Experience
Calyx Software October 2014 - Present
Calyx Software August 2012 - October 2014
Delta Dallas January 2011 - August 2012
GameStop February 2010 - November 2010
Telvista February 2008 - February 2010
Museum Earth August 2007 - February 2008
NASA Johnson Space Center June 2006 - December 2006
GameStop November 2005 - January 2006
Kohl's Department Store February 2002 - January 2004
Skills
Computer Hardware, Technical Writing, POS, Troubleshooting, Windows 7, Help Desk Support, Technical Support, Access, XP, Database Administration, Windows, Software Documentation, Computer Repair, Networking, SharePoint, iPhone, Windows Server, Microsoft Servers, Microsoft Operating..., Windows 7 Migration, Microsoft SQL Server, SQL Server Management..., IIS, Web Servers, DNS Server, Windows Firewall, Microsoft Exchange, Software Installation, Servers, Hardware, Operating Systems, System Administration, Call Centers, Windows XP
Education
University of Houston 2002 — 2006
Bachelors, Earth Science
Deer Park High School 1999 — 2002
High School Diploma, N/A
Calyx Software October 2014 - Present
Calyx Software August 2012 - October 2014
Delta Dallas January 2011 - August 2012
GameStop February 2010 - November 2010
Telvista February 2008 - February 2010
Museum Earth August 2007 - February 2008
NASA Johnson Space Center June 2006 - December 2006
GameStop November 2005 - January 2006
Kohl's Department Store February 2002 - January 2004
Skills
Computer Hardware, Technical Writing, POS, Troubleshooting, Windows 7, Help Desk Support, Technical Support, Access, XP, Database Administration, Windows, Software Documentation, Computer Repair, Networking, SharePoint, iPhone, Windows Server, Microsoft Servers, Microsoft Operating..., Windows 7 Migration, Microsoft SQL Server, SQL Server Management..., IIS, Web Servers, DNS Server, Windows Firewall, Microsoft Exchange, Software Installation, Servers, Hardware, Operating Systems, System Administration, Call Centers, Windows XP
Education
University of Houston 2002 — 2006
Bachelors, Earth Science
Deer Park High School 1999 — 2002
High School Diploma, N/A
Jerlys Anderson's Telvista Experience November 2005 - March 2006
Job HR Specialist / Senior Administrative Assistant
Industry Computer Hardware
Experience
Verity Recruiting December 2014 - Present
UT Southwestern Medical Center January 2013 - Present
Verity Recruiting 2014 - 2014
Verity Recruiting 2014 - 2014
UT Southwestern Medical Center at Dallas July 2011 - January 2013
TigerDirect January 2011 - July 2011
FedEx Office January 2008 - February 2010
Telvista November 2005 - March 2006
CompuCom Systems Inc. March 1999 - September 2002
Epson America Inc. December 1997 - March 1999
Skills
Administrative Processes, Business Travel, Expense Reports, Procurement, Onboarding, Employee Orientations, Talent Acquisition, Process Improvement, PeopleSoft, ADP Vantage HCM, Microsoft Office, Outlook, Databases, Forms Development, Adobe Acrobat, Electronic Forms, InfoPath Forms, Account Management, CRM, Training, Customer Service, Sales, Sales Operations, Sourcing, Vendor Management, Computer Hardware, Troubleshooting, Networking, Credit Card Transaction..., Credit Card Terminals, Technical Support, Texas Notary
Education
DeVry University 1993 — 1995
Computer Information Systems
Texas Tech University 1976 — 1981
Finance
Verity Recruiting December 2014 - Present
UT Southwestern Medical Center January 2013 - Present
Verity Recruiting 2014 - 2014
Verity Recruiting 2014 - 2014
UT Southwestern Medical Center at Dallas July 2011 - January 2013
TigerDirect January 2011 - July 2011
FedEx Office January 2008 - February 2010
Telvista November 2005 - March 2006
CompuCom Systems Inc. March 1999 - September 2002
Epson America Inc. December 1997 - March 1999
Skills
Administrative Processes, Business Travel, Expense Reports, Procurement, Onboarding, Employee Orientations, Talent Acquisition, Process Improvement, PeopleSoft, ADP Vantage HCM, Microsoft Office, Outlook, Databases, Forms Development, Adobe Acrobat, Electronic Forms, InfoPath Forms, Account Management, CRM, Training, Customer Service, Sales, Sales Operations, Sourcing, Vendor Management, Computer Hardware, Troubleshooting, Networking, Credit Card Transaction..., Credit Card Terminals, Technical Support, Texas Notary
Education
DeVry University 1993 — 1995
Computer Information Systems
Texas Tech University 1976 — 1981
Finance
Greg Strabel's Telvista Experience November 2010 - May 2011
Job AT&T Digital Life
Industry Telecommunications
Experience
AT&T Digital Life July 2013 - Present
Pinnacle Technical Resources May 2011 - May 2013
Telvista November 2010 - May 2011
Citi October 1999 - December 2008
Skills
Call Centers, Troubleshooting, Technical Support, Telecommunications, Computer Hardware, Windows 7, XP, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Time Management, Management
Education
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.75
University of Phoenix 2007 — 2009
Associate's degree, Business/Commerce, General, 3.77
AT&T Digital Life July 2013 - Present
Pinnacle Technical Resources May 2011 - May 2013
Telvista November 2010 - May 2011
Citi October 1999 - December 2008
Skills
Call Centers, Troubleshooting, Technical Support, Telecommunications, Computer Hardware, Windows 7, XP, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Time Management, Management
Education
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.75
University of Phoenix 2007 — 2009
Associate's degree, Business/Commerce, General, 3.77
Leigh Summers's Telvista Experience 2010 - 2013
Job Underwriting Assistant
Industry Insurance
Experience
State Farm November 2013 - Present
Telvista 2010 - 2013
Chubb Insurance January 2009 - March 2012
Time Warner Cable 1995 - 2008
Skills
Avaya, Call Center, Call Centers, Contact Centers, Customer Retention, Customer Satisfaction, Customer Service, Team Building, Team Leadership, Telecommunications, Technical Support, Troubleshooting, Workforce Management, VoIP, Training, Vendor Management, Broadband, IP, Process Improvement, Leadership, Customer Experience, Strategic Planning, TCP/IP, Telephony, BPO, Computer Hardware
Education
The University of Kansas
State Farm November 2013 - Present
Telvista 2010 - 2013
Chubb Insurance January 2009 - March 2012
Time Warner Cable 1995 - 2008
Skills
Avaya, Call Center, Call Centers, Contact Centers, Customer Retention, Customer Satisfaction, Customer Service, Team Building, Team Leadership, Telecommunications, Technical Support, Troubleshooting, Workforce Management, VoIP, Training, Vendor Management, Broadband, IP, Process Improvement, Leadership, Customer Experience, Strategic Planning, TCP/IP, Telephony, BPO, Computer Hardware
Education
The University of Kansas
Chalyse Dishmon's Telvista Experience August 2010 - May 2013
Job Help Desk Specialist at Fujitsu Network Communications
Industry Information Technology and Services
Experience
Fujitsu Network Communications August 2013 - Present
Target May 2008 - Present
Telvista August 2010 - May 2013
James West Library August 2007 - June 2008
Skills
Troubleshooting, Windows 7, Computer Hardware, Windows, Technical Support, Active Directory, XP, Operating Systems, Windows Vista, Help Desk Support, Network Administration, Printers, Password Management, Microsoft Exchange, Microsoft Office, SAP
Education
University of North Texas 2008 — 2013
Bachelor of Applied Arts and Sciences, Applied Technology and Performance Improvement
Texas Wesleyan University 2007 — 2008
Fujitsu Network Communications August 2013 - Present
Target May 2008 - Present
Telvista August 2010 - May 2013
James West Library August 2007 - June 2008
Skills
Troubleshooting, Windows 7, Computer Hardware, Windows, Technical Support, Active Directory, XP, Operating Systems, Windows Vista, Help Desk Support, Network Administration, Printers, Password Management, Microsoft Exchange, Microsoft Office, SAP
Education
University of North Texas 2008 — 2013
Bachelor of Applied Arts and Sciences, Applied Technology and Performance Improvement
Texas Wesleyan University 2007 — 2008