Terminix International
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Terminix International Employees
Eden Advanced Pest Technologies February 2012 - Present
Eden Advanced Pest Technologies August 2007 - January 2012
Terminix International September 2002 - December 2006
Terminix International January 2001 - September 2002
Skills
Operations Management, Team Leadership, Profitable Growth, Project Management, Quality Management, Customer Service, Integrated Pest..., Bird Control, Bed Bugs, Rodents, Sales, Account Management, Customer Satisfaction, Team Building, Training, Coaching, Strategic Planning
Education
Shoreline Community College 1991 — 1992
Bothell High School 1988 — 1991
General Education
Apple August 2013 - Present
Primerica April 2013 - August 2013
Operation Broken Silence October 2011 - December 2012
The University of Memphis May 2011 - December 2012
The University of Memphis August 2011 - May 2012
The University of Memphis October 2009 - August 2011
Terminix International March 2007 - October 2009
Skills
JAVA, Support Suit, Banner INB, JSP, MAC O.S, Windows O.S, Microsoft Office, MySQL, Android Development, Software Engineering, Programming, HTML, JavaScript, Agile Methodologies, CSS, XML, Eclipse, Customer Service, Troubleshooting, Technical Support, Training, Hardware, Windows, SQL, Databases, Help Desk Support, Windows 7, Computer Science, Java, Operating Systems, Networking, Software Installation
Education
Univeristy of Memphis 2010 — 2012
Bachelor's of Science, Computer Science
The University of Memphis 2010 — 2012
Minor, Mathematics
The University of Memphis 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Sociology
Low Voltage Solutions Inc. January 2014 - Present
Dell January 2013 - December 2013
Apex Systems September 2012 - January 2013
BB&E July 2012 - September 2012
ASE, Inc. / Booz Allen Hamilton June 2011 - June 2012
DynCorp International October 2009 - November 2010
Terminix International January 2009 - October 2009
Honeybee Texas Land Services August 2007 - December 2008
Kellogg, Brown, & Root - Kirkuk, Iraq September 2005 - July 2007
CTL Thompson December 2004 - September 2005
Skills
Landscape Design, Contract Management, Cultural Anthropology, DoD, Business Management, PMI, Federal Government, Government Contracts, Proposal Management, Subcontracting, Construction, Security Clearance, Government Procurement, Budgeting, Requirements Analysis, Contract Negotiation, Program Management, Analysis, Vendor, Customer Relations, PMP, Microsoft Office, Engineering, Integration, Policy, Government, Management Consulting, Facilities, Strategic Planning, Proposal Writing, Compliance, Procurement, Administration, Documentation, Risk Management, Project Planning, Change Management, Configuration Management, Construction Management, RFP, Contractors, Cost Estimating, Planning, Operations Management, Team Leadership, Landscape Maintenance, Project Execution, Sales Management, Quality Management, Budgets
Education
The University of Texas at Austin
B.A., Anthropology
Texas State University-San Marcos 2012 — 2015
Master of Business Administration (MBA), International Business
Corporate Technologies LLC July 2013 - Present
Terminix International 2002 - 2012
The Home Depot August 2006 - March 2011
Wells Fargo May 2001 - June 2002
Skills
Closing Abilities, Sales Abilities, Commitment to Customer..., Customer Retention, Customer Oriented, Goal Oriented, Success Driven, Cold Calling, Leadership, Training, Troubleshooting, Problem Solving, Sales Process, Face-to-face, Listener, Self Management, Cross Selling, Solution Selling, Teamwork, Employee Loyalty, Building Customer..., Bad Debt, Collections, Negotiation, Inspection, Bids, Friendliness, Passion for Helping..., Passionate about work, Passion for Success, Pay Close Attention to..., Reliability, Consistency, Competitive, Asking Questions, Community Outreach, business to business, Following Up, Follow-through Skills, Time Management, Timelines, Management, Dependable Team Player, Sales, Customer Service, Team Building, Public Speaking
Education
UCSD 2013 — 2014
Certificate, Accounting
San Diego State University-California State University 1998 — 2001
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Terminix International 2010 - 2013
Boston Market 2009 - 2011
Testing Authority 2008 - 2009
Blockbuster 2006 - 2008
Jayne Evearitt-Realtor for RE/MAX Greater Atlanta 2004 - 2006
The Wendy's Company 1999 - 2001
Skills
Restaurant Management, retail management, Customer Satisfaction, Employee Training, Operations Management, Program Management, Team Management, Job Coaching, Negotiation, Dependable Team Player, profit and loss, Long-term Customer..., Cash Management, Employee Relations, Relationship Management, Sales Process, Sales, Program Implementation, Food Safety, Food Preparation, Can Do Approach, Maintaining A Positive..., Direct Sales, Customer Retention, Account Management, Sales Management
Education
North Springs
The University of Georgia
Terminix International February 2014 - Present
Johnstone Supply 1996 - 2013
fedex March 1987 - March 1996
Skills
managing people,getting..., hazmat trainer,forklift...
Education
The University of Tennessee at Chattanooga 1977 — 1982
Bachelor of Science (BS), Business Administration, Management and Operations
Terminix International June 2014 - Present
LaneCH Home School Cooperative May 2012 - Present
Symantec October 2013 - May 2014
Skills
Volunteer Management, Community Outreach, Youth Ministry, Evangelism, Discipleship, Pastoral Care, Spiritual Direction, Leadership, Direct Sales, Leadership Development, SaaS, Public Speaking, Biblical Studies, Church Administration
Education
University of California, Irvine 1980 — 1982
Bachelor's degree, Social Ecology
Oxnard College 1978 — 1979
Associate's degree, General Studies
Terminix International April 2009 - Present
Terminix International April 2009 - Present
Great Daze, LLC April 2008 - April 2009
Siemens Building Technologies June 1995 - April 2008
Siemens Building Technologies July 1994 - April 2008
Siemens Building Technologies June 1994 - April 2008
The Ohio State University January 1989 - June 1995
The Ohio State University January 1989 - July 1991
USS Fox October 1977 - September 1988
US Navy October 1985 - August 1988
Skills
SAP, Troubleshooting, Microsoft Office, Program Management, PowerPoint, Team Leadership, Customer Service, English, Teamwork
Education
The Ohio State University 1989 — 1994
Business, History
US Navy Surface Search Radar School US Navy Communications Equipment School US Navy Navigation Equipment School Three years of college
business and history
Masters Touch Pest Solutions January 2009 - Present
Western Pest Services October 1989 - January 2009
Terminix International June 1980 - October 1989
Skills
Entomology, Horticulture, Pest Control, Environmental Awareness, Integrated Pest..., Termite, Rodents, PEST, IPM, Operations Management, Agriculture, Bird Control, Certified Pesticide..., Customer Retention, Ecology, Insect, Mosquito Control, Sales, Bed Bugs, Pesticide Application, Weed Control, New Business Development
Education
Penn State University
Combined Insurance 2012 - Present
Terminix International January 2010 - October 2011
Skills
Health Insurance, Disability Insurance, Insurance, Account Management, Employee Benefits, Public Speaking
Education
The University of Memphis
Bachelor of Science (BS), Communications
White Lopez Social Media May 2014 - Present
Terminix International January 2013 - May 2014
Protection One September 2010 - March 2012
ADT Fire & Security November 2007 - September 2010
RadioShack June 2004 - August 2007
Lowe's Home Improvement April 2001 - February 2004
The Home Depot April 1992 - February 2000
Skills
Sales, Sales Management, Direct Sales, Customer Service, Sales Process, Account Management, New Business Development, Management, Strategic Planning, Team Building, Cold Calling, Alarm Systems, Solution Selling, Key Account Management, Social Media Marketing, Social Media, P&L Management, CCTV, Access Control, Small Business, Business Planning, Asset Protection, Computer Science, Computer Program, Business Management, Small Business Marketing, Small Business Online..., Online Business..., Team Management, Blogging, Contract Negotiation, Contract Management
Education
Trident University International 2015 — 2017
Bachelor's Degree, Business Administration, Management, Marketing, and Related Support Services
Instituto Technologico De Computacon ( INTEC ) 1984 — 1986
Network Configuration, Computer Science
PCC Panama Canal College 1983 — 1986
Programming, Computer Science
TruHaven Homes, Inc. July 2015 - Present
Harry Norman, Realtors July 2014 - July 2015
Keller Williams Realty Metro Atlanta February 2012 - July 2014
Common Ground Real Estate Group at Keller Williams October 2011 - February 2012
Ritan Property Group, Inc August 2009 - February 2011
Ritan Property Group, Inc January 2008 - November 2009
Georgia Spinal Health & Wellness May 2005 - July 2007
Terminix International June 2003 - June 2004
Hertz Corporation June 2000 - June 2003
Skills
Customer Service, Single Family Homes, Management, Investment Properties, Leases, Property, Marketing, Foreclosures, Real Estate, Rentals, Sales, Condos, Short Sales, Sellers, Time Management, First Time Home Buyers, REO, Tenant, Advertising
Education
Georgia MLS Training Institute 2008 — 2009
Rising Spirit Institute of Natural Health 2004 — 2005
Certifications, Massage Therapy, NMT
Clayton College and State University 2000 — 2000
Reinhardt College 1997 — 1999
Dade Paper Company May 2015 - Present
DeLosa's Pizza and Italian Restaurant February 2014 - May 2015
Aldi Food Market September 2010 - October 2013
Mario's Trattoria February 1997 - September 2010
Terminix International 1993 - 1997
Skills
Merchandising, Visual Merchandising, Store Management, Retail, Loss Prevention, Inventory Management, Retail Sales, Sales, Customer Service, Store Operations, Inventory Control, Profit, Event Management
Education
St. Petersburg College 1986 — 1988
Business Administration and Management, General
Terminix February 2011 - Present
Terminix International November 2005 - February 2011
Skills
Customer Satisfaction, Operations Management, Team Building, Customer Retention, Customer Service, Sales, Sales Management, Pest Control, Inventory Management, P&L, Account Management, Cold Calling, Customer Experience, Sales Operations
Education
University of Texas at Tyler 1997 — 2001
Biology, General/ Kinesiology
Tyler Junior College 1994 — 1997
Marine Biology and Biological Oceanography
The Anderson News September 2014 - Present
RevLocal February 2014 - August 2014
ParentMap October 2009 - October 2013
The News Tribune July 2007 - October 2009
Windstream Yellowpages June 2006 - December 2006
Terminix International September 2005 - June 2006
LA Weight Loss February 2004 - December 2004
Verizon Yellowpages August 2002 - November 2003
Lexington Herald April 1997 - August 2002
Excepticon September 1996 - April 1998
Skills
PowerPoint, Organization, New Business Development, Social Media, Marketing Strategy, Public Relations, Marketing, Account Management, Typing, Microsoft Excel, Lead Generation, Independent Contractors, Direct Marketing, Advertising, Business Development, Management, Sales, Time Management, SEO, Customer Service, Online Advertising
Education
Morehead State University 1991 — 1995
Bachelor of Arts, Speech/Communications
Anderson County High School 1987 — 1991
High School Diploma
Miles Mason Family Law Group, PLC April 2010 - Present
Miles Mason Family Law Group, PLC April 2010 - Present
Crone & Mason, PLC August 2005 - April 2010
Terminix International July 2003 - August 2005
Terminix International February 2001 - June 2003
Crone & Mason, PLC September 1998 - January 2001
Shelby County Government February 1989 - March 1998
Shelby County Government 1986 - 1998
Shelby County Government February 1986 - February 1989
Skills
Research, Troubleshooting, Microsoft Excel, Auditing, Payroll, Bookkeeping, Budgets, Microsoft Word, QuickBooks, Outlook, PowerPoint, Microsoft Office, Legal Research, Accounts Receivable, Accounts Payable, Accounting, Courts, Customer Service
Education
The University of Memphis 1983 — 1985
BBA, Finance
The University of Memphis 1983 — 1985
BBA, Business Administration, Management and Operations
University of Mississippi - School of Business Administration 1981 — 1983
BA, Finance
St. Agnes
The Walt Disney Travel Company September 2013 - Present
ADT Security Services November 2011 - March 2013
Terminix International August 2011 - January 2012
Terminix International August 2010 - February 2011
Sprint Corporation August 2006 - May 2010
Marriott International March 2006 - July 2006
Penske Truck Leasing December 2000 - September 2004
Penske Truck Leasing 2000 - 2004
Sprint Nextel Corporation 2000 - 2004
Penske Truck Leasing May 2000 - December 2000
Skills
Account Management, Sales Management, B2B, New Business Development, Direct Sales, Interpersonal..., Business Networking, Sales, Cold Calling, Interpersonal..., Sales Operations, Marketing, Lead Generation, Management, Telecommunications, Negotiation, Customer Service, Customer Retention, Sales Process, Training, Salesforce.com, Selling, Sales Presentations, Networking, Customer Satisfaction
Education
San Diego Mesa College 1979 — 1982
Associate's degree, Business Administration and Management, General
Crawford High School, San Diego, CA 1975 — 1978
Diploma, Business Administration and Management, General
Barnett Finance Crop. December 2012 - Present
Barnett Finance Crop. December 2012 - Present
American Lending Company May 2011 - Present
Best Business Brokers May 2011 - Present
Terminix International October 2004 - February 2008
Education
Strayer University-Georgia 2008 — 2010
Undergraduate, Computer and Information Sciences and Support Services, 3.0
Home 2012 - Present
Movie Gallery 2008 - 2010
WebAdvantage Designs December 1997 - December 2008
Palmetto Family Chiropractic September 2003 - July 2008
Computer Products Co. January 2000 - December 2003
Roylco, Inc. January 1997 - October 1999
Mountain Air Cargo (aka AirT Transport) September 1993 - August 1996
Terminix International April 1993 - June 1993
The Landings Company September 1992 - February 1993
Data Input Services, Inc. March 1992 - July 1992
Skills
Customer Service, Outlook, Spreadsheets, Scheduling, Word, Speed Reading, Proofreading, Photography, Video Editing, Web Design, Flash Animation, Store Management, Delivering, AP / AR
Education
Midlands Technical College 1979 — 1980
General Office Technologies, General Office Technologies
Airport High School 1973 — 1976
General Education, General Education
Extravagant Excursions January 2014 - Present
Department of the Treasury April 2009 - Present
Kansas City Southern Railway April 2008 - March 2009
Norfolk Southern July 2006 - April 2008
Norfolk Southern April 2005 - July 2006
New England Financial May 2004 - April 2005
Clear Channel Communications April 2003 - May 2004
Terminix International February 2003 - April 2003
United States Postal Service November 2001 - November 2002
United States Postal Service October 1998 - November 2001
Skills
Management, Sales, Process Scheduler, Security, CRM, Customer Service, Analysis, Sales Operations, Time Management, Employee Training, Training, Operations Management, Team Building, Logistics, Strategic Planning
Education
Tiffin University
Masters, Business Administration
Tiffin University
Master (MBA), Business Administration (Leadership)
University of South Carolina
Associate, Science; General Studies
University of Toledo
Bachelor of Arts, Liberal Studies
Ashfield Commercial & Ashfield Medical Information August 2012 - Present
DemanData Systems 2005 - 2012
Terminix International 1989 - 2005
Overbrook Community Council 1988 - 1989
Swift-Eckrich, Incorporated 1986 - 1988
Skills
Sales Management, Customer Service, Manufacturing, Human Resources, Direct Sales, Program Management, Sales Operations, Selling, Marketing, Marketing Strategy, Business Development, CRM, New Business Development, Team Building, Sales, Leadership, Account Management, Cold Calling, Salesforce.com, Sales Process, Strategic Planning, Pharmaceutical Sales, Pharmaceutical Industry
Education
Saint Joseph's University 1982 — 1986
Marketing, Commercial
St. Joseph's University
Bachelor of Science, Food Marketing
Terminix International July 2015 - Present
Terminix February 2013 - Present
Olshan Foundation Repair March 2012 - February 2013
Olshan Foundation Repair 2006 - March 2012
Terminix March 2002 - January 2006
Holland March 2001 - March 2002
Skills
Six Sigma Green Belt, Oracle SQL, Microsoft Office, JMP, Team Building, Customer Service, Customer Relations, Strategic Planning, Coaching, Leadership Development, Operations Management, Sales, Leadership, Sales Management, 4DX-Four Disciplines of..., Management, Training, Customer Satisfaction, Contract Negotiation
Education
University of Tennessee-Knoxville 2010 — 2011
Master of Business Administration (MBA)
Ohio University 1997 — 2001
Bachelor of Science, Communications
CGI Federal March 2006 - Present
Buck Management December 2004 - March 2006
Terminix International May 2000 - December 2004
Skills
IT Strategy, IT Management, Systems Analysis, Business Strategy, Business Process, Business Process Design, Business Process..., Oracle Applications, SQL, Requirements Gathering, Requirements Analysis, Data Integration, Integration Testing, SDLC, Software Solution..., Financial Accounting, Accounting Applications, Financial Reporting, Financial Statements
Education
The University of Memphis 1995 — 2000
BBA, Accounting
StoneMor Partners, L.P. June 2014 - Present
The Watchmen Group December 2011 - Present
Southwind Pest and Termite October 2012 - June 2014
Terminix International 2003 - 2012
Kensington Furniture 2000 - 2003
Blinds To Go 1997 - 2000
Skills
Strong communication..., Excellent leadership..., Highly detail oriented, excellent problem solver, Good organizational..., Time Management, strong sales skills..., able to motivate a team..., Budgets, Sales, Business Planning, Sales Management, Process Improvement, Management, Finance, New Business Development, Strategic Planning, Customer Retention, Project Planning, Purchasing, P&L, Profit, Team Building, Hiring, Leadership, Customer Satisfaction, Operations Management, Customer Service
Education
Rutgers University
Business/Commerce, General
Ocean County College
Economics
RigNet October 2013 - Present
Hostgator.com January 2013 - September 2013
Terminix International February 2006 - December 2012
Skills
Customer Satisfaction, Customer Retention, Sales, Customer Service, Call Centers, Sales Management, Account Management, Direct Sales, Inventory Management, Team Building, Sales Process, Data Entry, New Business Development, Troubleshooting, Networking, Telecommunications, VoIP, Microsoft Office, Cisco Technologies, Wireless, Technical Support, Wireless Networking, IP, Operating Systems, Hardware
Education
MyComputerCareer.com 2011 — 2012
Certifications, Network and System Administration/Administrator
Tulsa Community College 1983 — 1985
electronics technology
Orkin Pest Control January 2015 - Present
Orkin Pest Control March 2010 - December 2014
Roto-Rooter November 2009 - April 2010
Aramark Uniform Services April 2008 - November 2009
Terminix International April 1996 - December 2007
Terminix International November 2001 - November 2003
Skills
Performance Management, Marketing Strategy, Operations Management, Profit, Team Building, Retail, Customer Retention, Training, Account Management, Sales Management, Forecasting, Sales Operations, Budgets, Leadership, Process Improvement, Six Sigma, Customer Service, New Business Development, System Administration, Recruiting, Team Leadership, Analysis, P&L Responsibility, Cold Calling, Employee Relations, Coaching, Sales, Management, Strategic Planning, Sales Process, CRM, Customer Satisfaction, Income Statement, P&L, Time Management, P&L Management, Inventory Management, Hiring, Pest Control, B2B, Contract Negotiation, Direct Sales, Selling, Negotiation, Interviews, Call Centers, Process Scheduler, Small Business, Employee Training, Sales Presentations
Education
Normandale Community College 1987 — 1990
Jefferson High School 1984 — 1987
Terminix International January 2013 - Present
MSC Industrial Supply February 2012 - December 2012
TruGreen LandCare December 2005 - January 2012
American Home Shield August 2002 - December 2005
American Home Shield January 1999 - January 2002
American Home Shield March 1999 - August 1999
American Home Shield November 1997 - March 1999
Morgan Keegan May 1997 - November 1997
Skills
New Business Development, Contract Negotiation, Customer Satisfaction, Key Account Management, Change Management, Start-ups, Proposal Writing, Financial Analysis, Six Sigma, Account Management, Sales Management, Sales Process, Management
Education
The University of Memphis 2004 — 2008
Master's, Business Administration
The University of Memphis 1992 — 1997
Bachelor's, Business Administration
Christian Brothers High School 1988 — 1992
Independent Advisor April 2012 - Present
Home Paramount Pest Control March 2011 - March 2012
Terminix International January 2010 - February 2011
Capital One January 2008 - December 2009
Skills
Opportunity Management, Relationship Management, Strategic Business..., Portfolio Management, Growth Management, Certified Pesticide..., Proficient Typing Skills, Life & Health Insurance..., Microsoft Office, PowerPoint, Sales Management, Financial Analysis
Education
The Ohio State University 2001 — 2004
Communication, Journalism, and Related Programs
Team Rid a Mite and Healthy Homes March 2003 - Present
Terminix International March 1988 - March 2003
Education
Purdue University 1976 — 1979
BS, Engineer
Scherzinger Pest Control April 2007 - Present
Terminix International July 2003 - April 2007
Scherzinger Pest Control August 1997 - July 2003
Skills
Management, Purchasing, Training, Business Strategy, Inspection, Safety Training, New Hire Orientations, Workers Compensation
Education
Northern Kentucky University 1993 — 1996
College of Arts and Sciences
Kangaroo Express, an affiliate of The Pantry, Inc. July 2012 - Present
Audio Visual Structures Inc. July 2001 - Present
Audio Visual Structures Inc. July 2001 - June 2012
Terminix International October 2010 - September 2011
RaceTrac Petroleum July 2009 - March 2010
Gwinnett Justice and Administration Center August 2000 - December 2000
Education
The University of Georgia 2001 — 2002
German / Geology
Terminix International National Account ManagerTerminix1988 - Present
Skills
Customer Retention, Sales, National Accounts, Account Management, Property Management
Education
San Diego State University-California State University 1973 — 1977
Bachelor's Degree, Art
ARAMARK Refreshment Services November 2012 - Present
LaborMAX Staffing August 2011 - December 2012
TMX Finance April 2011 - September 2011
True Blue Inc March 2005 - March 2011
Labor Ready 2005 - 2011
Labor Ready April 2006 - March 2009
Labor Ready March 2005 - March 2006
Terminix International August 1998 - March 2005
MIKA Systems, Inc January 2001 - August 2001
Terminix International January 1998 - January 2001
Skills
Temporary Placement, Sales, Account Management, Leadership, New Business Development, Training, Strategy, Marketing, Direct Sales, Technical Recruiting, Hiring, Applicant Tracking..., Management, Retail, Operations Management, Customer Satisfaction, Sales Management, Budgets, Staffing Services, Customer Service, Networking, Inventory Management, Recruiting, Payroll, Interviews, Cold Calling, Event Management, Time Management, Contract Negotiation, Talent Acquisition, Coaching, Temporary Staffing, Customer Retention, Contract Recruitment, Human Resources, Performance Management, P&L Management, System Administration, Team Building
Education
Oakland University 1981 — 1985
BS
Southeast Oakland Vocational Education Center 1981 — 1983
Assoc
Berkley High School 1977 — 1981
Diploma
AIB International
Dale Carnegie & Associates
Dale Carnegie & Associates
Dale Carnegie & Associates
Oakland Community College
Assoc
Oakland University
BS
Shop Rite aka Inez Supermarket March 2015 - Present
AVAILABLE FOR IMEDIATE EMPLOYMENT October 2014 - Present
Warfield Shop Rite aka Copley's Market November 2013 - September 2014
eBay Inc 2012 - September 2013
Williams Brothers Pest Management Services May 2011 - April 2012
Williams Brothers Pest Management 2011 - 2012
Kellogg Brown and Root 2009 - 2012
Adams Pest Control / Morrison Environmental Services January 1990 - October 1994
Terminix International 1980 - 1985
917 Airborne 1971 - 1976
Skills
Customer Service, Microsoft Office, Termite, Accounts Receivable, Invoicing, Customer Satisfaction, Sales, Process Scheduler, Employee Training, Operations Management, Outlook, Telephone Skills, Administrative..., Office Management, Microsoft Word, Accounts Payable, Integrated Pest..., Certified Pesticide..., Cockroaches, Fleas, Ants, Squirrels, Bird Control, Bed Bugs, Bees, PEST Analysis, Call Centers, Secondary Data Analysis, Sample Design, Tracking Studies, Multi-country, Correspondence Analysis, Mosquito Control, Spider, Invoice Processing, Training, Leadership, Human Resources, Budgets, PEST, Rodents, Hiring, Time Management, Inventory Management, Software Documentation, Access, Pest Control, Retail, System Administration, Supervisory Skills
Education
Purdue University 1982 — 1986
Entomology, Exterminating & Biology
Florien High School 1968 — 1971
High School, General Studies
RoundPoint Mortgage February 2014 - Present
Wingspan Portfolio Advisors June 2012 - January 2014
Terminix International October 2008 - June 2012
TIAA-CREF November 2007 - October 2008
JP Morgan Chase January 2007 - October 2007
Bank of America Home Loans March 2002 - January 2007
Skills
ISO 9001:2008 trained, Process Improvement, Call Center, Microsoft Excel, Mortgage Lending, Time Management, Finance, Coaching, Microsoft Office, Change Management, Strategic Planning, Employee Relations, Microsoft Word, Call Centers
Education
The University of Texas at Arlington - College of Business 1995 — 1999
BBA, Business Management
Mclennan Community College 1993 — 1995
N/A, Basics
Hillsboro High School
JP & Associates REALTORS December 2012 - Present
DeBonair Custom Cleaning October 2005 - February 2013
Dickson Allan February 2004 - September 2005
Ablest Staffing February 1994 - August 2003
Insituform Technologies January 1992 - February 1994
Terminix International February 1987 - February 1992
Skills
Sales Management, Sales Process, Sales Operations, Management, Sales, Advertising, Contract Negotiation, Marketing, Trade Shows, Time Management, New Business Development, Small Business, Customer Service, Strategic Planning, Selling, Entrepreneurship, Cold Calling, Temporary Placement, Coaching, Marketing Strategy, Training, Negotiation, Team Building, Account Management, Business Development, Direct Sales, Recruiting, Public Relations, B2B, Human Resources, Real Estate, Online Marketing, Social Networking, Leadership, Start-ups, Lead Generation, Online Advertising, Customer Retention, Strategic Partnerships, Email Marketing, Social Media Marketing, Business Planning, First Time Home Buyers, Listing Homes, New Home Sales, Assisting First Time..., Residential Homes, Buyer Representation, Single Family Homes, Strategy
Education
The University of Memphis 1987 — 1989
Chester County High School 1982 — 1985
The WhiteStar Corporation April 2013 - Present
The WhiteStar Corporation April 2011 - April 2013
Terminix International March 2008 - April 2011
Skills
IT Sales, Account..., Account Management, Project Management, Sales Management, New Business Development, Contract Negotiation, Microsoft Excel, Salesforce.com, Management, Team Leadership, Microsoft Office, Energy, Business Analysis, Negotiation, Sales, Business Development, Geomatics, Analysis, Geography, Energy Industry, Natural Gas, Petroleum, Oil & Gas Industry, ArcGIS, GIS
Education
Trinidad State Junior College 1995 — 1997
Graphic Design
SixteenFifty Creative Intelligence November 2011 - Present
Gnar Lube Cycling Lubricants January 2012 - March 2014
Second Spin Foundation November 2011 - June 2012
Terminix International June 2010 - November 2011
Junk MD August 2005 - January 2009
Trader Boys January 2002 - January 2005
Skills
Social Media, Social Media Marketing, Event Management, Account Management, Budgets, Customer Relations, New Business Development, Public Relations, Nonprofits, Facebook Marketing, Customer Service, Microsoft Office, Problem Solving, Operations Management, Team Building, Public Speaking, Project Management, Sales Management, Team Leadership, Claims Resolution, Customer Retention, Online Advertising, Digital Marketing, Facebook, Marketing Strategy, Social Networking, Photoshop, KPI Reports
Education
San Diego State University-California State University 2007 — 2010
B.A., Social Science
Loyola High School 2000 — 2004
Foundation of Wesley Woods January 2014 - Present
Georgia CIO Leadership Association (GCLA) September 2012 - January 2014
Girl Scouts of Greater Atlanta, Inc. March 2010 - August 2011
Girl Scouts Heart of the South May 2008 - July 2009
ServiceMaster January 2004 - April 2007
Terminix International November 1999 - December 2003
ServiceMaster Consumer Services September 1996 - November 1999
AT&T December 1981 - April 1997
Skills
Customer Service, Strategic Planning, Account Management, Project Planning, Shared Services, Leadership, Start-ups, Program Management, Customer Satisfaction, Nonprofits, Strategic Leadership, Leading..., Strategy Execution, Youth Mentoring, Relationship Management, Fundraising, Volunteer Management, Board Development, Non-profit Board..., Non-profit Consulting, Non-profit Leadership, Outcome Management, Outcome focused, Strategy, Staff Development, Management, Program Development, Outsourcing, Recruiting, Public Speaking, Team Building, Competitive Analysis, Sales
Education
The University of Memphis 1977 — 1981
BBA, Marketing
Six Sigma 2007 — 2007
Green Belt, Six Sigma
Terminix International May 2014 - Present
Skills
Spanish: Native..., Spanish, Management
Education
Seton Hall University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Major: Marketing Minor: Spanish, 3.2
Seton Hall University
W. Paul Stillman School of Business
Bachelor of Science, Business AdministrationMarketing
Anctil Heating and Cooling January 2015 - Present
Oregon National Guard November 2010 - Present
AAA Heating and Cooling November 2011 - June 2014
Pacific Benefits July 2010 - October 2010
HSBC Card Services July 2009 - July 2010
Axa Advisors January 2009 - July 2009
System Pavers July 2008 - October 2008
Cartwright Termite & Pest Control Inc November 2005 - June 2008
Terminix International July 2003 - November 2005
Sharp Electronics Co., Image Com Office Equipment July 2001 - July 2003
Skills
Indoor Air Quality..., Project Coordination, Sales Process, Going Green, Energy Efficiency, Marketing Strategy, Energy, Green Building, Sustainability, Heating, Environmental, B2B, B2C, HVAC, Sales Management, Training, Listening to customers, Home Comfort Design, Sales
Education
University of Arizona 1991 — 1997
Bachelors Degree, Mexican-American Studies
Northern Arizona University 1990 — 1991
Business
Terminix International December 2011 - Present
ServiceMaster September 2010 - September 2011
Memphis Pool November 2009 - September 2010
Merry Maids, LP 2007 - 2009
Merry Maids, LP 2001 - 2007
US Navy 1981 - 2001
Skills
Process Improvement, Leadership, Management, Six Sigma, Training, Inventory Management, Change Management, Supply Chain Management, Logistics, Supply Chain, Budgets, Purchasing, Project Management, Customer Satisfaction, Strategic Planning, Recruiting, Sales, Analysis, Negotiation, Human Resources, Coaching, Team Building, Microsoft Excel, Microsoft Office, Warehousing, Transportation, Customer Service, Retail
Education
Park University
BS, Business Management
City of Memphis March 2011 - August 2012
Terminix International November 2005 - November 2010
Pyramid Tire and Auto Service Centers, Inc. January 1992 - June 2002
Goodyear Tire & Rubber Company June 1989 - June 1992
Goodyear Tire & Rubber Company June 1983 - June 1989
Skills
Operations Management, Capital Budgeting, Budgets, Sales Management, Leadership, Team Building, Microsoft Excel, New Business Development, Team Leadership, Sales, Account Management, Change Management, Contract Negotiation, Microsoft Office, Training, Project Management, Strategic Planning, Coaching, Negotiation, Customer Satisfaction, Management, Logistics, Process Scheduler, Process Improvement, Fleet Management, Microsoft Word, Program Management, Supervisory Skills, Procurement, Contract Management, Sales Operations, Purchasing, Marketing, Inventory Management, Customer Service, Recruiting, PowerPoint, Project Planning, Policy, Income Statement, Retail, Time Management, Forecasting, Customer Retention, Profit, Employee Relations, Inventory Control
Education
Kennesaw State University - Michael J. Coles College of Business
BBA, Accounting, Management
Internal Revenue Service December 2013 - Present
Sprint by Wireless Direct June 2012 - Present
It Works Global March 2013 - April 2015
Regions Financial Corporation January 2013 - October 2013
United States Postal Service December 2011 - April 2012
ACB September 2011 - December 2011
Advanced Services Inc. October 2010 - September 2011
Cellular South May 2008 - October 2010
Terminix International October 2006 - May 2008
Dillards May 2006 - October 2006
Skills
Call Centers, Customer Service, Leadership, Management, Sales, Event Planning, PowerPoint, Public Speaking, Team Building, Training
Education
The University of Memphis 2006 — 2011
Sociology
The University of Tennessee at Chattanooga 2003 — 2006
Secondary Education and Teaching
Media Serviices NIU January 2013 - Present
Terminix International May 2006 - August 2014
Skills
Camera Operation, Video, Final Cut Pro, Customer Service, Video Editing, Video Production, Customer Satisfaction, Film, Videography, Film Production, Customer Retention, Broadcast, Commercials
Education
Northern Illinois University 2012 — 2014
Bachelor of Arts (BA), Mass Communication/Media Studies, 3.1 GPA
Southern Illinois University, Carbondale 2001 — 2005
none, Cinematography and Film/Video Production
Fagor America May 2006 - Present
Craft & Hobby Association August 2000 - May 2006
Terminix International 1995 - 2000
The Wats Room 1992 - 1995
Skills
Budgeting, Forecasting, Financial Analysis, Cash Flow Management, Import/Export, Non-profit..., General Ledger, Sage, Accpac, IT Outsourcing, Computer Literate, Payroll, HR Policies, Office Management, Accounts Receivable, Accounts Payable, Inventory Control, Legal Compliance, Microsoft Excel, Legal Issues, Outlook, Budgets, Auditing, Management, Internal Controls, Accounting, Leadership, Sales, Strategic Planning
Education
Saint Peter's University 2011 — 2014
Master of Business Administration (M.B.A.), Business, Risk Management, Accounting
Saint Peter's University 2002 — 2004
BSBA Accounting, Accounting
Rutgers, The State University of New Jersey-Newark 1994 — 1997
Accounting
Teva Pharmaceuticals IST July 2011 - Present
Terminix International April 2010 - June 2011
Apple Vacations November 2008 - March 2010
Skills
Quality Management, Quality Assurance, Quality Control, Quality System, Root Cause Analysis, Continuous Improvement, Document Management, Lean Manufacturing, Software Documentation, Process Improvement, Production Planning, GMP, Manufacturing, Quality Auditing
Education
Keystone College
Performance Food Group February 2013 - Present
Terminix International March 2011 - February 2013
US Foods October 2005 - October 2010
Skills
Sales Presentations, Sales Management, Outlook, Sales, New Business Development, Customer Service, Marketing, Cold Calling, Account Management, Customer Satisfaction, Team Building, Coaching, Key Account Development, Key Account Management, Merchandising
Education
The University of Memphis 1990 — 1994
BS, Family and Consumer Sciences/Human Sciences Business Services
Safelite AutoGlass October 2014 - Present
Safelite AutoGlass August 2011 - October 2014
Hulcher Services October 2007 - July 2011
Fullen Transportation November 2005 - October 2007
Resolute Systems April 1997 - September 2005
Terminix International April 1992 - January 1997
Skills
Sales Management, Operations, Transportation, Sales Operations, Budgets, Sales, Account Management, CRM, New Business Development, Contract Negotiation, Negotiation, Marketing, Logistics, Operations Management, Management, Leadership, Business Development, Cold Calling, Training, B2B, Customer Service, P
Education
The University of Memphis 1988 — 1993
Public Relations, Journalism
Rosemark Academy 1985 — 1988
College Prepatory, College/University Preparatory and Advanced High School/Secondary Diploma Program
Da-Com Corporation January 2012 - Present
Terminix International September 2007 - December 2011
Eagle Pest Control March 2004 - September 2007
Skills
Sales Management, Sales, Account Management, Direct Sales, New Business Development, Sales Operations, B2B, Customer Service, Negotiation, Customer Satisfaction, Team Building, Customer Retention, Sales Presentations, Salesforce.com, Marketing, Small Business
Education
Saint Louis Community College-Meramec 1998 — 2000
Finance
John F. Kennedy High School 1994 — 1998
High School, General Studies, 9-12
Wright Rehabilitation Services August 2015 - Present
ICmaritime October 2013 - August 2015
ICM May 2013 - August 2015
Terminix International March 2010 - May 2013
Customer Management Systems December 2009 - March 2010
Cracker Barrel January 2007 - December 2009
TgiFriday's 2003 - 2006
Gator's Dockside Restaurants March 1998 - December 2003
Skills
New Business Development, Sales Management, Sales Operations, Sales Presentations, Sales Genie, P&L Management, Operations Management, Customer Retention, Leadership, Training, Leadership Development, Management, Recruiting, Customer Service, Marketing, Business Development, Human Resources, Coaching, CRM, Employee Benefits, Customer Satisfaction, Hiring, Profit, P&L, Team Building, Account Management, Employee Training, Sales, Interviews, Cold Calling, Sales Process, Forecasting, Inventory Management, Insurance, Workers Compensation, Strategic Planning, Claims Management, Negotiation, Risk Management
Education
University of Phoenix 2006 — 2009
3.46, Business Administration
Lyman 1987 — 1992
Seminole Community College 1990 — 1991
Terminix International February 2008 - Present
Education
College of New Rochelle 1996 — 1999
Academia Militar Batalla de Las Carreras 1981 — 1984
Rentokil North America April 2015 - Present
Presto-X a Rentokil Company April 2010 - Present
B & B Pest Management, LLC December 2004 - April 2010
Terminix International February 2001 - December 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Integrated Pest..., Technical Documentation, AIB Documentation, USDA, EPA, Nuisance Animal Control, Sales, Quality Assurance, Customer Service, Account Management, Pest Control, Operations Management, Sales Management, Sales Operations, B2B, Contract Negotiation, Cold Calling, Coaching, Sales Process, Team Building, Customer Retention, Sales Presentations, New Business Development, Training
Education
The Ohio State University 2001 — 2004
B.A., Sociology, Journalism, Criminal Justice
Purdue University
IPM, Correspondence/ Continuing Education
Terminix August 2000 - Present
ServiceMaster August 2013 - April 2014
Terminix International June 2005 - August 2013
Skills
New Business Development, Management, Leadership, Direct Sales, Coaching, Cross-functional Team..., Sales, Sales Management, Team Building, Marketing, Sales Process, Customer Retention, Customer Satisfaction, Team Management, Public Speaking, Business Strategy, Analysis, Team Leadership, Call Centers, Performance Management, Recruiting, Cold Calling
Education
The University of Memphis 2001 — 2006
BBA, Marketing
Mueller Industries November 2008 - Present
Hunter Fan Company 2003 - 2008
Wheel Workz April 1999 - October 2003
Terminix International September 1990 - April 1999
Education
The University of Memphis
Environmental Health Services June 2015 - Present
ADT March 2015 - June 2015
Big Blue Bug Solutions September 2014 - January 2015
Big Blue Bug Solutions March 2012 - August 2014
Western Industries February 2011 - February 2012
Terminix International January 2002 - February 2011
Terminix International February 1999 - December 2001
Terminix International February 1994 - January 1999
Terminix International June 1992 - January 1994
Skills
Customer Satisfaction, Sales Management, Operations Management, Sales Operations, Budgets, P&L Management, Sales, Pest Control, Start-ups, Team Building, Income Statement, Customer Retention, Training, Team Leadership, Profit, Account Management, Strategic Planning, Customer Service, Direct Sales, Sales Process, B2B, Selling, Coaching, Cold Calling, Contract Negotiation, Inventory Control, Process Scheduler, Management, Leadership, Hiring, Inventory Management, Forecasting, Logistics, Negotiation, Small Business, Pricing, Fleet Management, Business Planning, Marketing Strategy, Retail, Cross-functional Team..., Key Account Management, Time Management, Recruiting, Process Improvement, Marketing, Business Development, Call Centers, P&L, Customer Experience
Education
Newbury College
Culinary Arts
Terminix International December 2010 - Present
Skills
Negotiation, Operations Management, Account Management, Sales Operations, Time Management, Team Building, Sales Process, Inventory Management, B2B, Call Centers, Training, Forecasting, Coaching, Team Leadership, Business Development, Customer Service, Customer Satisfaction, Customer Retention, Sales Management, New Business Development, Direct Sales
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services, 3.90
Oklahoma State University 1988 — 1991
Jenks High School 1984 — 1988
High School Diploma, High School Curriculum
Terminix International 2013 - Present
Skills
Commercial Sales, Sales Process, Account Management, Sales, Cold Calling, Team Building, New Business Development, Sales Presentations, Customer Retention, Salesforce.com, Outside Sales, Training, Customer Service, Leadership, IRAs, Variable Annuities, 529 Plans, Term Life Insurance, Fixed Annuities, Retirement Planning, Investments, Rollovers, Long Term Care Insurance, Series 6, Series 63, Life Insurance, Long-term Care, Roth IRA, Licensed Life, 401k Rollovers
Education
Texas A&M University 1994 — 1998
Terminix International March 2015 - Present
Truly Nolen Pest Control July 2013 - February 2015
La-Z-Boy Furniture Galleries November 2011 - May 2013
Rooms To Go September 2009 - October 2011
ELending Corp April 2001 - July 2009
Thomasville Home Furnishings March 1998 - April 2001
The Associates Finance 1993 - 1998
Skills
Merchandising, Visual Merchandising, Retail, Store Management, Furniture, Inventory Management, Inventory Control, Loss Prevention, Sales Management, New Store Openings, Retail Sales, Sales, Furnishings, Profit, Store Operations, Management, Customer Satisfaction, Recruiting, Banking, Driving Results, Training, Team Building, Selling, Coaching, P&L Management, P&L, Leadership, Hiring, Customer Service, Interviews, Team Leadership, Sourcing, Employee Relations, Negotiation
Education
Lakeland Community College 1984 — 1985
Associate's degree, Business/Commerce, General
ServiceMaster Custom Cleaning 2010 - Present
Terminix International August 2007 - March 2010
Waffle House October 2000 - July 2007
Skills
Carpet Cleaning, Sales, Budgets, Direct Sales, Franchising, Time Management, P&L, Flooring, Small Business, Team Building, New Business Development, Sales Management, Strategic Planning, Customer Service, Carpet, Operations Management, Customer Satisfaction, Income Statement, Mold Remediation, Account Management, Management, Water Damage, Leadership, Social Networking
Education
State University of New York College at Plattsburgh
B.S. Business, Marketing
Pittsford Mendon High School
Daiichi Sankyo September 2013 - Present
Pernix Therapeutics October 2011 - September 2013
Terminix International February 2008 - October 2011
Le Bonheur Children's Medical Center August 2009 - December 2009
Skills
Customer Service, Account Management, Inventory Management, Time Management, Team Leadership, Pharmaceutical Sales, Public Speaking, Managed Care, PowerPoint, Customer Retention, Microsoft Office, Pharmaceutical Industry, Selling Skills, Sales, Healthcare, Leadership, Pulmonology, Hospital Sales, B2B, Sales Effectiveness, Gastroenterology, OB/GYN, Data Entry, Endocrinology, Family Medicine, Hospitals, Internal Medicine, Primary Care, Urology, Team Building, Product Launch, Strategic Planning, Cardiology, Direct Sales, Sales Presentations, Microsoft Word
Education
The University of Memphis 2005 — 2010
Bachelor of Science, HealthCare administration
Terminix International
Skills
PEST, Customer Service, Termite, Customer Satisfaction
Education
Southeast Missouri State University 1976 — 1978
BSBA, Business Administration and Management, General
Terminix International June 2007 - May 2012
Sultan Financial Corp. dba Aaron's September 1999 - July 2006
Rent-A-Center November 1994 - August 1999
Skills
Coaching, Training, Budgets, Management, Leadership, Marketing, Strategic Planning, Microsoft Excel, Sales Management, Sales Operations, Team Building, Operations Management, Outlook, Sales, Customer Satisfaction, Inventory Management, Customer Retention, Time Management, Purchasing, Account Management, Retail, Negotiation, Income Statement, Forecasting, Profit, Inventory Control, P&L Management, Team Leadership, Merchandising, Direct Sales, Customer Experience, Pricing, Customer Service, Cold Calling, Sales Process, Recruiting, Hiring, Process Scheduler, Teamwork, Contract Negotiation, New Business Development, P&L
Education
San Jose State University
Mark Downey & Associates September 2013 - Present
Terminix International December 2012 - July 2013
Point Break Cleaning Services February 2012 - December 2012
Skills
Sales, Management, Networking, Closing Abilities, Real Estate, Music, Surfing, Snowboarding, Drums, Guitar, Restaurant Management, Residential Homes, Listings, Property Management, FHA, Real Property, Seniors, Buyers, Rentals, Luxury, Mortgage Lending, HUD, New Home Sales, Investors, Resellers, REO, Small Business, Relocation, Investment Properties, Single Family Homes, Condos, Real Estate Transactions, Foreclosures, Buyer Representation, Marketing, Short Sales, Leases, Townhomes, Home Staging, Contract Negotiation, Agents, Home Inspections, Sellers, Real Estate Economics, First Time Home Buyers, Lease Negotiations, Negotiation, Real Estate Financing, Lease Administration, USDA
Education
California School of Real Estate 2011 — 2012
Associates Degree, Real Estate
Rio Salado College 2008 — 2010
Associate of Science (A.S.), Business/Commerce, General
Hyundai Engineering & Construction Co.,Ltd. August 2015 - Present
Terminix International August 2011 - Present
Commercial Account Executive September 2008 - September 2010
Skills
Pest Control, Account Management, P&L, Customer Satisfaction, Customer Retention, Marketing, Sales Management, Small Business, Cold Calling, New Business Development, Sales, Income Statement, Direct Sales, Contract Negotiation, Business Strategy, Negotiation, Sales Operations, Project Planning, AIB Certified., Plumbing Fixtures, Plumbing Design, Supervisory Skills, Project Management, Construction Management, Automotive Repair, Building Codes
Education
Bird B Gone 2014 — 2014
Advanced Avarian Pest Control, A+
Terminix University 2014 — 2014
Certified Operator Department of Agriculture., Passed Exam, A+
LEED Certification 2013 — 2014
L.E.E.D Certified
Kennesaw State University - Michael J. Coles College of Business 1994 — 1997
biology, B.S. Biology
Department of Natural Resources
Nuisance Wildlife Trapper . Department of Natural Resources, current 2015 Liscence, A+
Organo Gold April 2013 - Present
Mr. T's Pest Control January 2007 - December 2013
Terminix International September 2002 - November 2006
Skills
Customer Service, Customer Satisfaction, Outlook, Team Building, Coaching, Time Management, Administration, Marketing, Training, Social Networking, Leadership, Public Speaking, Account Management, Budgets, Administrative..., Telephone Skills, Social Media, Strategic Planning, Entrepreneurship, Event Planning
Education
Kauai Community College 1994 — 1996
Incomplete, Office Administration Technology
Kapaa High School 1984 — 1987
High School Diploma, Math, English, History, and Science, 12th
Terminix International
Skills
Customer Satisfaction, Operations Management, Customer Retention, Team Building, Customer Service, Sales, Sales Management, Inventory Management, Pest Control, P&L, Account Management, Call Centers, Coaching, Sales Operations, Cold Calling
Education
Purdue University
Texas A&M University
International Marketing December 2014 - Present
Shaffer Title and Escrow, Inc. January 2014 - Present
BAE Systems October 2011 - June 2013
Terminix International January 2009 - July 2011
Onelife Fitness February 2008 - September 2010
Skills
Microsoft Office, Leadership Development, Navy, Customer Service, Data Entry, AutoCAD, Microsoft Technologies, Sales, Military, Problem Solving, Filing, Office Administration, Front Office, Industrial Safety, Maritime, Shipyards, Mac OS, Marketing, Social Promotion, Promoters, Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Social Media, Teamwork
Education
Tidewater Community College 2011 — 2013
Apprenticeship Program Associate, Maritime Technology
Tidewater Community College 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
PEST-RITE LLC. Termite and Pest Control October 2011 - Present
Raifsnider's ExterminatingINC. January 2004 - September 2009
Columbia Area Youth Services December 1999 - January 2004
Terminix International February 1996 - December 1999
Yingst Exterminating INC. October 1994 - December 1996
Orkin Pest Control October 1988 - October 1994
Skills
PowerPoint, Accounting, Construction, Research, Logistics, Leadership, Pesticide Application, Pest Control, PEST, Non-profits, Nonprofits, Real Estate, Advertising, Agriculture, Customer Satisfaction, Entrepreneurship, Event Management, Event Planning, Fundraising, Mold Remediation, Process Scheduler, Online Marketing, Leadership Development, Restoration, Start-ups, Time Management, Public Relations, Training, Social Media Marketing, Selling, Facilities Management, Retail, Residential Homes, Social Networking, Small Business, Social Media
Education
Lancaster Bible College 1986 — 1988
NA, Bible/Biblical Studies
Montrose Senior High School 1984 — 1986
NA, General Studies
NCR Corporation May 2014 - Present
NCR Corporation July 2012 - Present
NCR Corporation January 2011 - July 2012
NCR Corporation February 2010 - January 2012
Spartan BPI January 2008 - February 2010
Terminix March 2007 - March 2008
ServiceMaster March 2005 - March 2008
Terminix International March 2005 - March 2006
Delta Air Lines 2002 - 2005
Skills
Six Sigma, Process Improvement, Business Process..., Operational Excellence, Operations Management, Change Management, Continuous Improvement, Value Stream Mapping, Lean Manufacturing, DMAIC, Business Process Mapping, Black Belt, Program Management, Kaizen, Team Building, Supply Chain, Process Engineering, Project Management, Supply Chain Management, Coaching, Strategy, TQM, Cross-functional Team..., Quality Management, Management Consulting, Management, Leadership, Kanban, Performance Improvement, Vendor Management, Root Cause Analysis
Education
The University of Memphis
University of Memphis
American Residential Services, LLC October 2006 - Present
Smith & Nephew July 2003 - September 2006
Terminix International July 1994 - March 2003
Skills
Financial Analysis, Forecasting, Accounting, Process Improvement, Sarbanes-Oxley Act, Financial Reporting, Strategic Planning, Financial Modeling, Budgets, Mergers, Income Statement, Strategic Financial..., Finance, Mergers & Acquisitions, Cash Flow, Variance Analysis, Business Planning, Managerial Finance, Financial Accounting, Management, Team Building, Operations Management, Internal Controls, General Ledger, P&L, Contract Negotiation, Leadership, Analysis, Financial Planning
Education
Marquette University 1978 — 1982
Bachelor of Science (B.S.), Accounting and Finance
hughes exterminators August 2000 - Present
Terminix International January 1991 - August 2000
Skills
Bookkeeping
Education
Oakland Community College 1979 — 1981
none
Troy Athens High School 1976 — 1979
Diploma, General
March of Dimes July 2014 - Present
March of Dimes Maryland-National Capital Area Chapter October 2012 - July 2014
Terminix International November 2009 - October 2012
Clinton Cycles June 2008 - September 2009
U.S. Agency for International Development October 1995 - January 2005
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Training, PowerPoint, Community Outreach, Social Networking, Manage Client..., Data Entry, Accounts Payable, Sales, Office Management, Human Resources, Employee Relations, Policy, Time Management, Accounts Receivable, Government, Organizational..., Team Building, Office Administration, Telephone Skills, Finance, Account Reconciliation, Hiring, Employee Benefits, Interviews, Spreadsheets, CRM, Volunteer Management, Process Scheduler, Invoicing, Newsletters, Payroll, Recruiting, Management
Education
University of Maryland University College 1999 — 2001
BS, Business Administration and Management, Human Resources/Labor Relations
Prince George's Community College 1996 — 1999
AS, Business Administration and Management, General
Merrill Lynch April 2015 - Present
Edward Jones October 2014 - January 2015
Fidelity Investments February 2012 - October 2014
Terminix International February 2009 - January 2012
Terminix International February 2009 - January 2010
Regional Acceptance Corp July 2007 - July 2008
Lowes Home Improvement December 2004 - July 2007
South Carolina World Trade Center June 2004 - January 2005
AT&T May 2000 - August 2000
Skills
Management, Customer Service, Sales Management, Team Leadership
Education
The Citadel 1999 — 2003
B.S., Business Administration
Hargrave Military Academy 1995 — 1999
Adam's Pest Control, Inc. 2011 - October 2013
Adam's Pest Control, Inc. 2004 - December 2011
Terminix International 1988 - 2004
Richmond Gordman Department Stores 1981 - 1988
Osco Drug 1974 - 1981
Skills
Operations Management, Pest Control, Strategy, Inventory Management, Customer Service, Safety Management..., Leadership, New Business Development, Environmental Awareness, P&L Responsibility, Fleet Management, Sales Operations, Team Building, Customer Satisfaction, Sales Management, P&L Management, Strategic Planning, Income Statement, Sales, Training, Contract Negotiation, Process Scheduler, Project Planning, Management, Bed Bugs, Facilities Management, Account Management, Customer Retention, Logistics, Team Leadership, Pricing, Purchasing, Budgets, Cold Calling, Negotiation, Continuous Improvement, Entrepreneurship, Contract Management, Forecasting, Business Planning, Sales Process, Profit, P&L, Key Account Management, Marketing Strategy, Cross-functional Team..., B2B, Small Business, Supply Chain, Direct Sales
Education
Purdue University 1970 — 1974
Industrial Management
Mike Smith Kia April 2010 - Present
Terminix International July 2009 - April 2010
20/20 Companies March 2008 - July 2009
Harrah's Metropolis Casino December 2001 - March 2008
Analytical Industries, Inc February 1989 - December 2001
Skills
Account Management, Automotive, Customer Satisfaction, Customer Service, Sales, Sales Process, Management, Sales Management, Negotiation, New Business Development, Strategic Planning
Education
Murray State University 1982 — 1987
Bachelor's degree, Occupational Safety and Health Technology/Technician
Gemini Technologies February 2012 - Present
Performance Development Group April 2011 - December 2011
Independence Blue Cross October 2007 - April 2011
FutureTech Consuting 2005 - 2007
Galaxy Scientific Corporation 1999 - 2005
Lockheed Martin 1999 - 2000
Terminix International 1986 - 1995
Skills
Soft Skills, Instructional Design, Instructor-led Training, ADDIE, Blended Learning, Needs Analysis, ILT, Captivate, E-Learning, Job Aids, Adult Education, Technical Writing, Performance Improvement, Training, Learning Management..., Distance Learning, Project Management, Leadership, Curriculum Design, Process Improvement, Technical Training
Education
Pennsylvania State University-Great Valley Graduate Center 1998 — 2000
Masters, Instructional Systems
West Chester University of Pennsylvania 1996 — 1998
BA, Psychology
Terminix International October 2009 - Present
The Press Enterprise February 2007 - June 2009
Harte-Hanks January 2003 - February 2007
Verizon November 1997 - November 2002
Skills
Sales Operations, Leadership, CRM, Sales Management, Management, Training, Sales Process, Recruiting, Marketing Strategy, Direct Sales, Strategy, Sales, Advertising, Selling, Strategic Planning, Customer Service, B2B, New Business Development, Forecasting, Marketing, SEM
Education
Mt. San Antonio College 1971 — 1974
Turner Pest Control LLC February 2006 - Present
Capelouto Termite and Pest Control September 1995 - February 2006
Terminix International January 1988 - September 1995
Bright Management February 1983 - January 1988
Skills
Coaching, Customer Relations, Team Building, Operations Management, New Business Development, Negotiation, Strategic Planning, Budgeting, Planning, Customer Service, P&L, Income Statement, Budgets, Pest Control, Sales, Public Speaking, Sales Management, Project Planning, Customer Retention, Leadership, Contract Negotiation, Customer Satisfaction, Sales Operations, Account Management, Training, Inventory Management, Process Scheduler, Management, P&L Management, Forecasting, Cold Calling, Marketing Strategy, Small Business, Direct Sales, Key Account Management, Business Planning, Purchasing, Marketing, Start-ups, B2B, Time Management, Team Leadership, Selling, Pricing, Cross-functional Team..., Profit, Business Development, Product Development, Strategy, Entrepreneurship
Education
St. Mary's University 1983 — 1985
Industrial Engineering
Eventus Solutions Group June 2014 - Present
Helix Business Solutions February 2011 - May 2014
ServiceMaster January 2010 - January 2011
TruGreen Lawncare January 2007 - January 2010
TERMINIX INTERNATIONAL November 2005 - January 2007
Terminix February 2004 - November 2005
Terminix July 2002 - February 2004
Terminix April 2002 - July 2002
Terminix May 2000 - April 2002
Terminix January 1998 - May 2000
Skills
CRM, Training, Software Documentation, Project Management, Employee Training, Business Process, Quality Assurance, Customer Service, Process Improvement, End User Training, Software Implementation, Vendor Management, Management, Training Delivery, Problem Solving, Six Sigma, Access, Testing, Enterprise Software, Business Intelligence, Service Management, Requirements Gathering, Workshop Facilitation, Analytics, Business Process Mapping, RightNow, Inventory Management, Business Process..., Business Analysis, Cross-functional Team..., Change Management, Call Centers, Pest Control, Business Analytics, Training Management, Leadership, Visio, Team Management, Program Management, Oracle CRM, RightNow CRM, Process Implementation, Process Improvement..., Virtual Facilitation, Training Programs, Team Building, Operations Management, SDLC, Implementation Services, Cloud Computing
Education
The University of Georgia 1992 — 1997
BA, Studio Art
TERMINIX INTERNATIONAL July 2005 - February 2013
ST. JOSEPH COUNTY PROSECUTOR’S OFFICE CHILD SUPPORT DIVISION November 2002 - July 2005
Skills
•Cash handling, Customer Service, Cloud Computing, Multi-line Phone, Medical Billing, Medical Coding
Education
Southwestern Michigan College 2013 — 2015
Associate of Arts and Sciences (AAS), Health Information/Medical Records Administration/Administrator, 2 year
Cummins Inc. May 2013 - Present
Terminix International February 2012 - May 2013
Bank of Bartlett June 2011 - February 2012
Skills
Team Building, Customer Satisfaction, Account Management, Microsoft Excel, Customer Service, Sales Management, Strategy, Sales, Process Improvement, Training, Inventory Management, Teamwork, Time Management, Outlook, Sales Operations, Marketing, Customer Retention, Microsoft Word, Leadership
Education
Universidad de Belgrano 2009 — 2010
Bachelor’s Degree, Spanish Language and Literature
The University of Memphis 2005 — 2010
Bachelor's degree, Communications, Spanish
Terminix March 2001 - Present
Terminix International September 2006 - December 2010
The Ecology Group August 1996 - March 2001
The Terminix International Company June 1992 - August 1996
The E & J Gallo Winery June 1987 - June 1992
Skills
Sales Management, Income Statement, Customer Retention, New Business Development, Account Management, Direct Sales, Sales, Team Building, Negotiation, Customer Satisfaction, Sales Operations, Contract Negotiation, Customer Service, Operations Management, Pest Control, B2B, Profit, Sales Process, Strategic Planning, Cold Calling, Customer Engagement, Key Account Development, Key Account Management, Budgets, Business Planning, Coaching, Training, P&L Management, Marketing, Management, Leadership, Team Leadership, Strategy, Sales Presentations, Inventory Management, Forecasting, Selling, Pricing, Salesforce.com, Marketing Strategy, Purchasing, Lead Generation, Business Development, Cross-functional Team..., Retail, P&L, Hiring, Small Business, Call Centers, Competitive Analysis
Education
University of Maryland College Park 1994 — 1997
M.A., International Marketing
Old Dominion University 1983 — 1987
B.A., Political Science
Bishop Denis J. O'connell 1975 — 1979
St. Joseph College 1968 — 1972
Terminix February 2015 - April 2015
Terminix February 2011 - January 2015
Terminix International June 2007 - February 2011
FedEx Trade Networks September 2002 - April 2007
Skills
Call Centers, Customer Satisfaction, Operations Management, Customer Service, Team Building, Training, Management, Coaching, Sales Management, Call Center, Process Improvement, Team Leadership, Leadership, Change Management, Performance Management, Team Management, Workforce Management, Workforce Planning
Education
Niagara University 1996 — 1999
ServiceMaster 2014 - Present
ServiceMaster 2010 - 2014
ServiceMaster 2007 - 2010
ServiceMaster 2005 - 2007
Terminix International 2003 - 2005
Terminix 1997 - 2003
Skills
Financial Reporting, SEC filings, Corporate Finance, Finance, Accounting, General Ledger, Financial Analysis, GAAP, Forecasting, CPA, Account Reconciliation, US GAAP, Financial Accounting, Budgets, Process Improvement, Auditing
Education
Mississippi State University - College of Business and Industry 1994 — 1995
Master of Professional Accountancy, The Graduate School
Mississippi State University - College of Business and Industry 1991 — 1994
Bachelor of Professional Accountancy, School of Accounting
Defender Pest Protection March 2007 - Present
Arrow Exterminators March 1998 - March 2007
Terminix International August 1993 - March 1998
Education
State University of New York at Buffalo - School of Management 1988 — 1993
B,S,, Business Administration, Management Information Systems
Arceneaux Pest Management Service, Inc April 2004 - Present
Terminix International April 1988 - April 2004
Skills
Pest Control, Team Building, Outside Sales, Termite, Sales Management, Sales, Training, Customer Service, Customer Retention, Customer Satisfaction, New Business Development, Sales Process, Small Business, Direct Sales, Selling, B2B, Entrepreneurship, P
Education
Louisiana State University 1984 — 1986
cimminal justice
Terminix International Solutions Director - ServiceTerminix1993 - Present
Education
The University of Memphis 1981 — 1985
AmeriGas Propane March 2014 - Present
Bimbo Bakeries USA October 2010 - March 2014
Terminix International July 2008 - October 2010
Schwan Home Service November 1998 - July 2008
Middle Georgia Assembly, Inc July 1987 - January 1998
Skills
hiring, Customer Relations, Customer Service, Excel, Forecasting, Logistics, Team Leadership, Leadership Development, Operations, Outlook, Operations Management, Planning, Quickbooks, Retail, Problem Solving, Team Building, Team Management, Youth Development, Youth Work, Sales Management, Employee Relations, Sales, Recruiting, Strategic Planning, Profit, Human Resources, Marketing, Business Planning, New Hire Orientations, Hiring, Sales Operations, Income Statement, Training, Direct Store Delivery, Grocery, Merchandising, IRI, Coaching, Performance Management, Employee Training, Retail Sales, Inventory Management, P&L Management, Cold Calling, Talent Acquisition, Interviews, Management, Account Management, Leadership, Budgets
Education
Middle Georgia State University 1982 — 1987
Auto Advisors Branch ManagerHome Paramount ServicesApril 1995 - June 1999
Terminix International June 1991 - March 1995
Education
Stony Brook University 1990 — 1992
Masters, Business/Professional Studies
University of Colorado Boulder 1983 — 1987
Pro Bono Resource Center of Maryland February 2013 - Present
Law Office of Fred London February 2011 - February 2013
Antitrust Division, Maryland Office of the Attorney General January 2010 - January 2011
Dziire & Bangudi LLC May 2009 - August 2009
Law Commission for England and Wales June 2008 - July 2008
HMSHOST CORPORATION September 2006 - August 2007
TERMINIX INTERNATIONAL July 2004 - June 2006
Skills
Legal Research, Legal Writing, Research, Family Law, Non-profits
Education
University of Maryland Francis King Carey School of Law 2007 — 2010
Towson University 1997 — 2006
BA, French Literature, Italian
Executive Board, University of Maryland School of Law Katrina Project
Ace Hardware August 2014 - February 2015
Terminix International January 2011 - November 2013
RGIS Inventory Specialists, LLC September 2009 - March 2010
CSK Auto, Inc. 2003 - 2008
CSK Auto, Inc. 1992 - 2003
CSK Auto, Inc. 1990 - 1992
Skills
Income Statement, Competitive Analysis, Merchandising, Leadership, Retail, Inventory Control, Budgets, Automotive, Profit, Store Management, Recruiting, P&L Management, Pricing, Purchasing, Inventory Management, Loss Prevention, Customer Satisfaction, Planograms, Forecasting, Mergers & Acquisitions, Sales, Team Building, Sales Operations, Operations Management, Visual Merchandising, Sales Management, Store Operations, Customer Retention, Management, Selling, Multi-unit, Contract Negotiation, Real Estate, Training, Negotiation, Cross-functional Team..., P&L, Employee Training, Customer Service, Team Leadership, Warehousing, District Management, Merchandise Planning, Marketing, JDA, POS, Executive Management, Account Management, People Development, Coaching
Education
Phoenix College 1985 — 1987
Business Administration & Marketing
YRC Freight March 2012 - Present
Armstrong Relocation - United Van Lines February 2008 - December 2011
Terminix International September 2005 - December 2008
Prestige Pest Management November 2003 - January 2005
Orkin Pest Control March 2000 - September 2003
Terminix International January 1992 - February 2000
Skills
Direct Sales, Sales Management, P&L responsibility, Staff Development, HR Policies, Hazardous Materials...
Education
Southern Illinois University, Carbondale
B.S., Aviation Management
Frontier Communications April 2011 - Present
NATURAL GALLERY GRANITE DIRECT April 2008 - June 2009
Brock Fence Company March 2007 - November 2007
TERMINIX INTERNATIONAL January 2006 - November 2006
FLEMING & SONS TILE May 2000 - June 2005
FLOWERS BAKERY OF JACKSONVILLE INC February 1985 - May 2000
Skills
Sign Language, Photojournalism
Education
Haslett High School 1974 — 1978
Florida School for the Deaf & Blind St
Iolani Academy
Jacksonville University
general studies
All About Bugs August 2012 - Present
State Of Tennessee July 2012 - March 2013
Johnson Pest Control April 2008 - July 2012
Jimmie The Bugman LLC April 2004 - February 2007
Terminix International August 2001 - April 2004
Skills
Branch Management, Service Management, Technical Management, Sales Management, Customer Service, Coaching, New Business Development, Budgeting, Operations Management, Team Building, Problem Solving, Process Improvement, Strategic Planning, Hiring, Inventory Management, Account Management
Education
McNeese State University 2007 — 2008
Biology, General
Bell City High 1991 — 1993
High School Diploma
American Marsh Pumps April 2015 - Present
Terminix International April 2011 - April 2015
Cordova Tans August 2008 - August 2011
ServiceMaster January 2008 - January 2011
ServiceMaster 1997 - 2007
Florida Game and Fresh Water Commission April 1991 - September 1994
Skills
Customer Service, Process Improvement, Active Directory, Disaster Recovery, Employee Training, Technical Support, Call Centers, Software Documentation, Customer Retention, Management, System Administration, Time Management, Troubleshooting, Project Management, Training, Servers, Account Management, Inventory Management, Operations Management, Team Leadership, Customer Satisfaction
Education
The University of Memphis 2014 — 2016
Bachelor's degree - Earth's Science, Geography, Cartography and Wildlife Management, 3.69
FedEx Express February 2007 - Present
ServiceMaster - Terminix Division 1996 - 2006
ServiceMaster - Terminix Division 1986 - 1996
Terminix International 1983 - 1986
Terminix 1981 - 1983
Skills
PeopleSoft, Accounting, Financial Reporting, Essbase, Auditing, Process Improvement, Training, Forecasting, Financial Analysis, Project Management, Team Leadership, Analysis, Budgets, Business Analysis, Sarbanes-Oxley Act, Access
Education
Murray State University 1976 — 1981
Bachelor of Science (B.S.), Accounting
Contract Paralegal April 2003 - Present
Rottler Pest and Lawn Solutions September 2014 - April 2015
TERMINIX INTERNATIONAL June 2009 - November 2013
Equal Health & Life Inc. September 2008 - June 2009
Law Office of Gene de Bullet, Jr. April 2004 - September 2008
Attorney Resource 2003 - 2004
Law Office of Wade Wilson May 2002 - April 2003
Law Office of Gene de Bullet, Jr. September 1999 - May 2002
TIG INSURANCE/TRANSPORTATION May 1994 - June 1998
Education
Tarrant County College 2001 — 2006
A.A.S., Paralegal Degree, 3.68
Mississippi County Community College 1976 — 1977
Associate of Arts, Business and Marketing, 3.2
New Madrid High School 1972 — 1975
College Prep (Pre Nursing), Pre-Nursing Studies, 3.9
Terminix International February 2012 - Present
5TH Cell Media March 2008 - July 2009
Skills
Xbox 360
Education
Long Island University, C.W. Post Campus 2000 — 2002
Bachelor's degree, Visual and Performing Arts, 3.78
Medtronic Diabetes January 2015 - Present
Pfizer May 2002 - Present
Terminix International February 2001 - May 2002
Terminix International February 2000 - February 2001
Robert Half International February 1999 - September 2000
Norwest Financial May 1998 - February 1999
Skills
Cardiology, Gastroenterology, Pharmaceutical Sales, Sales, Urology, Coaching, Customer Service, Managed Care, Management, Product Launch, Rheumatology, Sales Effectiveness
Education
St. Joseph's College (IN) 1994 — 1998
Bachelor of Science, Major: Marketing Minor: Communications
Concordia Lutheran High School 1990 — 1994
LivFul, Inc May 2011 - Present
Terminix International April 2011 - September 2015
Waffle House November 2010 - March 2011
Vector Scorecard (Asia Pacific) Pte Ltd January 2010 - July 2010
Vector Scorecard Asia Pacific Group June 2009 - December 2009
University of Georgia August 2007 - May 2008
EXPRESS July 2007 - January 2008
Liberty Mutual Insurance May 2006 - August 2006
University of Georgia March 2006 - May 2006
Skills
Leadership, Sales, Microsoft Office, Management, Customer Service, PowerPoint, Start-ups, Analysis, Process Improvement, Microsoft Excel, Strategic Planning, Strategy, Business Development, Team Building, Entrepreneurship, Public Speaking
Education
The University of Georgia 2004 — 2009
BA, Economics
University of Georgia - Terry College of Business 2004 — 2009
BBA, Economics
Terminix International 2000 - Present
Sam's Club February 1996 - December 1999
Sam's Club September 1992 - January 1996
Skills
Customer Service, Operations Management, Customer Satisfaction, Team Building, Pest Control, Sales Operations, Hiring, P&L, Profit, Sales Process, Income Statement, Sales Management, Inventory Control, Training, Account Management, Customer Retention, Inventory Management, P&L Management, Management, Sales
Education
Texas A&M University 1987 — 1991
BS, Business and Agriculture Economics
Terminix International May 2002 - October 2013
Sears Termite & Pest Control May 1999 - May 2002
Costco Wholesale November 1992 - October 1998
Skills
Outlook, Customer Satisfaction, Team Building, Team Leadership, Accounts Receivable, Invoicing, Customer Retention, Data Entry, Microsoft Excel, Administration, Microsoft Word, Training, Time Management, Call Centers, Teamwork
Education
Florida Technical College 2014 — 2014
Certification, Medical Billing & Coding
Nassau Community College
Covenant Aviation Security June 2011 - Present
Target May 2010 - June 2011
Terminix International July 2006 - December 2008
Safeway December 2005 - July 2006
New York Life Insurance Company December 2000 - December 2005
United Airlines August 1999 - December 2000
Mollie Stones November 1998 - August 1999
American Airlines November 1996 - November 1998
Skills
Access, Customer Service, Data Entry, Insurance, Outlook, Time Management, Human Resources, Management, Microsoft Word, PowerPoint, Program Management, Sales, Teamwork, Training
Education
San Francisco State University 2006 — 2008
Bachelor of Arts degree, Liberal Arts
Skyline College 1993 — 2006
Associate of Arts Degree, Liberal Studies
Burlingame High 1989 — 1993
Diploma, 4 yrs of General Education
CakeBalls by Eden 2011 - Present
Stay at home mom 2006 - Present
Terminix International 1999 - 2006
Home Savings Bank 1998 - 1999
NWS Federal Credit Union 1996 - 1998
Skills
Administrative...
Education
Odessa College 1994 — 1996
Permian High School 1990 — 1993
High school diploma
Nachurs Alpine Solutions September 2012 - Present
Pennington Seed Company 2010 - September 2012
Ampac Seed Company October 2005 - April 2010
Terminix International September 2002 - September 2005
Skills
Agriculture, Agribusiness, Agronomy, Strategic Planning, Sales Management, New Business Development, Business Strategy, Negotiation, Microsoft Office, Product Development, Team Building, Research, Budgets, Marketing Strategy, Microsoft Excel, Crop Protection, Business Planning, Microsoft Word, Customer Service, Public Speaking, Sales, Forecasting, Farms, Market Development, Sustainable Agriculture, Sales Operations, Horticulture, Key Account Management
Education
Tennessee Technological University 1982 — 1987
Bachelor of Science (B.S.), Plant and Soil Science
Stanislaus County June 2014 - Present
AFSCME Local 10 August 2014 - Present
Stanislaus County March 2007 - June 2014
Stanislaus County - SBT November 2005 - March 2007
Stanislaus County - Elections June 2005 - December 2005
Stanislaus County January 2001 - January 2005
Engineering Network Consulting January 1999 - January 2004
Irwin Home Equity June 2000 - April 2001
Clark Pest Control January 1998 - January 2000
Terminix International January 1995 - January 1998
Skills
Databases, Microsoft SQL Server, Linux, Troubleshooting, Oracle, MySQL, Windows Server, Windows, Security, SQL 2008/2005/2000, Oracle PL/SQL..., System Administration, Scripting, Database Design, HTML, CSS, Oracle 11g/10g, Data Import/export, SQL Server Reporting..., Geographic Information..., Zoll FireRMS, Board Governance, Labor Relations, Labor Contract..., Nonprofits, Microsoft Office, Public Speaking, SSRS, Servers, Training, GIS
Education
Modesto Junior College
Computer Science
Shepherd's Voice March 2010 - Present
Eagle Mountain International Church November 2002 - February 2010
Terminix International 1996 - 2002
Prayer Garden Harvest Center 1985 - 1996
Skills
Public Speaking, Christian Counseling, Radio Broadcasting, Leadership Development, Sales Management, Sales, Preaching, Biblical Studies, Pastoral Care, Discipleship, Customer Service, Theology, Team Building, Pastoral Counseling, Religion, Staff Development, Community Outreach, Missions, Church Events, Youth Ministry, Leadership, Nonprofits, Teaching, Coaching, Microsoft Word, Strategic Planning, Non-profits, Small Business
Education
Elkins Institute
Radio Programing
The Ohio State University
Electrical and Electronics Engineering
Terminix International May 2012 - Present
Howl at the Moon July 1991 - February 2010
Skills
Comedy, Stage, Acting, Entertainment
Education
The Ohio State University 1972 — 1976
Bachelor of Business Administration (BBA), Marketing
Target Mobile April 2011 - Present
Target Mobile April 2011 - Present
Nevada Green/Compliance Consulting, LLC January 2006 - January 2011
SPRINT January 2004 - January 2006
Sprint/Nextel 2003 - 2006
NEXTEL January 2003 - January 2004
ADT Security Services January 2000 - January 2003
Terminix International January 1995 - January 2000
Education
Shasta College
Business
RHTinney HVAC February 2014 - Present
Grand and Benedicts Store Fixtures November 2001 - March 2013
Terminix International November 1998 - October 2001
Walgreens January 1995 - February 1998
Skills
Strategic Planning, Microsoft Word, Customer Service, Outlook, Microsoft Excel, Sales, Budgets, Operating Budgets, Management, Training, Personnel Management, Retail, Store Management, Inventory Management, Sales Management, CRM, Pricing, Inventory Control, Merchandising, Team Building, Project Planning
Education
San Francisco State University
Bachelor of Arts, Sociology
First Student March 2008 - Present
Tigard Church of God March 2008 - September 2009
Terminix International April 2007 - September 2007
American InterContinental University October 2004 - February 2007
LiveBridge May 2004 - October 2004
Self-Employed November 1999 - April 2002
Speedware October 1986 - November 1999
Mentor Graphics October 1984 - October 1986
US Bank June 1979 - October 1984
Skills
Sales Process, Technical Support, Music Education, Account Management, Music, Process Improvement, Teaching, Customer Service, Coaching, Music Theory, Project Management, Training, Choral
Education
Northwest Nazarene University 1974 — 1979
160 graduate credits, Music Education, Music Theory, Computer Programming
Terminix International February 2008 - May 2011
Terminix February 2008 - April 2011
Checkers Drive In Restaurants August 2006 - October 2007
Checkers Drive-In Restaurants Inc August 2006 - October 2007
KFC (Yum Brands Inc.) October 2003 - August 2006
Kentucky Fried Chicken YUM Brands, Inc October 2003 - August 2006
YUM Brands Inc. January 2002 - October 2003
YUM Brands Inc January 1997 - January 2002
KFC Corporate Trainer January 1996 - January 2002
Skills
Employee Training, Management, Training, Sales, Team Building
Education
Tennessee Technological University 1989 — 1990
Masters, Business Administration
University of Florida 1981 — 1984
Bachelor of Science, Recreation Management
Tennessee Technological University
MBA; BS, Public Recreation
Tyson Family Salon September 2014 - Present
Terminix International October 2010 - November 2013
Terminix International February 2005 - September 2010
Skills
Sales, Team Building, Sales Management, New Business Development, Customer Satisfaction, Training, Account Management, Coaching, Operations Management
Education
Tulsa Technology Center-Peoria Campus 2012 — 2013
Certification, Barbering/Barber
Cabell Huntington Hospital July 2006 - Present
St. Mary’s Medical Center October 2005 - August 2006
Big Sandy Superstore January 2004 - December 2005
Appalachian Pest Control May 2003 - November 2003
Terminix International July 2002 - May 2003
Orkin Pest Control June 1998 - July 2002
Skills
System Administration, Active Directory, Application Support, Servers, DHCP, VMware, DNS, Windows Server, EHR, Windows 7, Cerner, Virtualization, Revenue Cycle, Healthcare Information..., Disaster Recovery, Healthcare Management
Education
Tolsia High School
Honors Diploma
Marshall University
Information Technology
Kaplan University November 2006 - Present
WOWL Owl Radio September 2004 - May 2008
Terminix International March 2005 - November 2006
WARY 88.1 FM station September 1997 - June 2002
Skills
Radio, Hip Hop, Customer Service, Sales, Account Management, Cold Calling, Customer Retention, Customer Satisfaction, Direct Sales, Team Building, Sales Management, Outside Sales, Sales Operations, Microsoft Office, Lead Generation
Education
Mercy College 1998 — 2000
Bachelor's degree, Management, 3.0
Westchester Community College 1997 — 1998
Associate of Arts (AA), Communication and Media Studies, 2.0
Terminix International March 2010 - Present
Osram Sylvania June 1989 - April 2008
E.J. Brach's August 2003 - March 2008
Education
Texas Tech University 1970 — 1975
B.B.A, Business Management
Terminix International My position supports Sales and Service both in the field and in the office.Surge Team MemberPDP Life Science Logistics India Pvt Ltd2012 - 2012
Owens & Minor October 2006 - June 2010
McKesson July 2002 - September 2006
Marriott International 1982 - 2001
Skills
MS Office Suite, Multi - Lift..., CDL
Education
Towson University
BS, Business Administration
Wornick Foods February 2014 - Present
AdvancePierre Foods August 2013 - February 2014
The Wornick Company May 2006 - August 2013
APL/Dell January 2005 - January 2006
Box and Shipping Center January 2003 - January 2004
Sears January 2002 - January 2003
Terminix International January 2000 - January 2000
Cornerstone Consolidated January 1996 - January 2000
Skills
Logistics, Supply Chain, Warehousing, Shipping, Inventory Management, Customer Relations, Microsoft Office, Customer Service, Transportation, Process Improvement, Problem Solving, Accounts Payable, Excel, Inventory Control, Word, Outlook, PowerPoint, Scheduling, Documentation, Administration, Billing, Software Documentation, Microsoft Word, Team Building, Operations Management, Purchasing, Training, Customer Satisfaction, Project Planning, Sales, Budgets, Troubleshooting, Time Management
Education
Miami University 1998 — 2003
Associate's degree, Business Administration and Management, General
Mercer County High School 1987 — 1991
Mode Transportation June 2006 - June 2011
Terminix International October 2004 - November 2005
ServiceMaster March 2004 - June 2004
Terminix International April 2003 - July 2003
Skills
Customer Service, Inventory Management, Data Entry, Customer Satisfaction, Call Center, Outlook, Management, Invoicing, Quality Assurance, Logistics, Shipping, Customer Retention, Account Management, Spreadsheets, Microsoft Excel, Operations Management, Transportation, Analysis
Education
Overton High School 2003
Music; Math, Science
Southwest Community College 2004
Tennessee State University
Embark Tree and Landscape Services January 2012 - June 2012
Terminix International March 2011 - August 2011
Scotts Lawn Service January 2009 - March 2011
Skills
Certified Applicator..., Commercial Applicator..., Sales, Sales Management, Account Management, Customer Service, New Business Development, Team Building, Negotiation, Contract Negotiation, Microsoft Office, Coaching, Leadership, Marketing, Management, Budgets
Education
Oregon State University 1993 — 1997
Bachelor's degree, Rangeland Resource Management
First Southern Baptist Church 2011 - Present
DermaCare/GBoren Services 2008 - 2009
Transportation Information Systems 2004 - 2007
Verdugo Hills Psychotherapy Center 2001 - 2002
Terminix International 1997 - 2000
US Army Recruiting Company 1994 - 1996
Skills
Internet Research, Calendar Management and..., MS Office Suite, Excellent Communication..., Event Planning, Meeting..., Report Compilation, Project Support, Minute Taking, Interpersonal skills..., Writing (letters,..., Presentation Development, Highly detail oriented, Works well..., Strategic view of..., Strong sense of..., Reacts to and implement..., QuickBooks, Wordpress, Administrative..., Bookkeeping, Timekeeping
Education
The Master's College 2003 — 2005
Bachelor of Arts
Terminix International January 2010 - Present
Skills
Customer Retention, Pest Control, Customer Satisfaction, Management, Customer Service
Education
Southern University Law Center
Cottage Gardens Inc. February 2013 - Present
Terminix International March 2008 - December 2012
Ready Set Service June 2007 - February 2008
EDS Group June 2006 - January 2007
Skills
Customer Satisfaction, Customer Retention, Customer Service, Call Centers, Sales, Team Building, Inventory Management, Data Entry, Time Management, Operations Management, Telephone Skills, Outlook, Training, Customer Experience, Troubleshooting, Account Management
Education
Schoolcraft College 2004 — 2006
Walled Lake Central Highschool 2000 — 2004
Texhoma Land Consultants March 2012 - Present
Terminix International December 2007 - March 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, English, Windows, Outlook, Office Management
Education
Paris Junior College 2002 — 2004
Texas A&M University-Commerce 2002 — 2003
Terminix International February 2004 - Present
Jp Enterprises inc. March 1989 - October 1999
Skills
Pest Control, AutoCAD, Automotive Repair, Architectural Design, Termite, Certified Pesticide..., Integrated Pest..., Gunsmithing, Martial Arts, Pukulan Cimande Pusaka, Mosquito Control, Bed Bugs, Cockroaches
Education
New England Institute of Technology 2000 — 2004
BS, Architecture & Building Technology
Southern Illinois University January 2013 - Present
HR CONSULTING May 2010 - Present
HR CONSULTING May 2010 - Present
Perry County Health Department October 2012 - January 2013
Terminix International April 1990 - May 2010
TERMINIX INTERNATIONAL April 1990 - May 2010
Southern Illinois University January 2005 - August 2006
Dynamic Plastics June 1989 - March 1990
DYNAMIC PLASTICS June 1989 - March 1990
LEVOLOR LORENTZEN October 1984 - June 1989
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Leadership, Human Resources, Training, Employee Benefits, Talent Management, Management, HR Policies, Employee Training, Employee Relations, Policy, Organizational...
Education
Southern Illinois University, Carbondale 2004 — 2006
Master's degree, Human Resources Management/Personnel Administration, General
Southern Illinois University 2002 — 2006
Master of Science, Workforce Education and Development; Human Resources Management
Southern Illinois University, Carbondale 2002 — 2004
Bachelor of Science, Workforce Development and Training
Southern Illinois University
Bachelor of Science, Workforce Education and Development
Rend Lake College
Associate of Science
Terminix International Store ManagerBig 5 Sporting Goods1994 - October 2003
Hyatt Hotels Corporation 1993 - 1994
Government contractor 1991 - 1993
Skills
Customer Service, Sales, Team Building, Training, Customer Satisfaction, Inventory Management, Account Management, Sales Management
Education
Santa Ana College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Moxie Pest Control January 2009 - Present
Terminix International January 2007 - December 2007
HomeTeam Pest Defense January 2006 - December 2006
Skills
General Pest Control,..., Customer Satisfaction, Customer Service, Customer Retention, Sales, Microsoft Excel, Microsoft Office, Team Leadership, Microsoft Word, Windows, Direct Sales
Education
Northern Virginia Community College
Associate of Science (A.S.), Business Administration, Management and Operations
Youngevity International November 2014 - Present
Thomas & Betts Power CDC June 2008 - August 2013
Kelly Services March 2008 - June 2008
Terminix International July 2005 - October 2007
Desoto County Academy August 2004 - May 2005
Skills
Microsoft Word, Microsoft Office, Process Improvement, Customer Service, Microsoft Excel, PowerPoint, Kronos, Oracle, Microsoft Publisher, Troubleshooting, Purchasing, Outlook, Inventory Management, Data Entry, Administrative..., Team Leadership, Team Building, SAP, Management, Employee Relations
Education
University of Mississippi 1999 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
Blue Mountain College 2002 — 2003
Education
Northwest Mississippi Community College 1996 — 1999
Associate's degree, Elementary Education and Teaching
Southwestern Assemblies of God University 1995 — 1996
Education
Terminix International 2000 - 2011
Skills
adminis, custom, book
Education
MTI Business College Inc 1990 — 1992
Certificate, Mirco Computer-Data Entry
Edison High school, stockton ca
Diaploma, General studies
Terminix International October 1991 - Present
Terminix Commercial 1991 - 2015
Terminix Commercial 1991 - 2015
Skills
Integrated Pest..., Entomology, Insect, Environmental Awareness, Agriculture, Mosquito Control, Bed Bugs, Pest Control, Certified Pesticide..., Cockroaches, Termite, PEST, Bird Control, Fumigation, Plant Pathology, Customer Satisfaction, Customer Retention, Account Management, Customer Service, Inventory Management
Education
Michigan State University 1977 — 1981
Bachelor of Applied Science (BASc), Entomology
Ledbetter Foods May 2012 - Present
GMAC January 2011 - April 2012
Terminix International March 2005 - September 2010
Skills
Sales, Sales Management, Customer Service
Education
Southwestern Assemblies of God University 1998 — 2000
Kingman High School 1990 — 1994
AmerisourceBergen August 2005 - December 2012
Terminix International August 1992 - August 2005
Education
Juniata College
Bachelor of Science (B.S.), Biology
Washington College Chestertown MD
Master of Arts (M.A.), Psychology