Vonage Company
Industry: Telecommunications company
DescriptionVonage is a publicly-held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol. Customer service: 020 7993 9000 Headquarters: Holmdel, New Jersey, United States Revenue: 221.8 million USD (2015) CEO: Alan Masarek (6 Nov 2014–) Parent organization: Vonage Holdings Founders: Jeffrey A. Citron, Jeff Pulver
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Vonage Employees
Vonage June 2014 - Present
Aptean October 2007 - June 2014
Delta Technology July 2004 - September 2007
Delta Technology, Inc. 2004 - 2007
180plus Productions August 2002 - June 2004
Silverpop Systems Inc November 2000 - August 2002
Xceed, Inc April 2000 - November 2000
USWeb/CKS January 1999 - April 2000
USWeb/CKS 1999 - 2000
Peachtree Software, Inc September 1998 - January 1999
Skills
HP LoadRunner 11, HP QuickTest..., RallyQC Connector..., Quality Center workflow..., Global Test Management,..., Software Quality..., Test Planning, Quality Center, Test Management, Test Automation, Requirements Analysis, Scrum, Software Project..., LoadRunner, QTP, Load Testing, Web Applications, Agile Project Management, Functional Testing, Web Services, Manual Testing, Regression Testing, Agile Methodologies, PHP, Testing, C++, Oracle, JavaScript, VBScript, C, System Testing, Automation, Defect Tracking, MySQL, Java Enterprise Edition, Microsoft SQL Server, Software Engineering, Quality Assurance, Test Cases, WinRunner, HTML, SDLC, Databases, Perl, Visual Basic, Performance Testing, TFS, Test Strategy, Java, Software Development
Education
The Pennsylvania State University, State 1990 — 1996
Bachelor of Science, Administration of Justice
Penn State University 1990 — 1995
B.S. Administration of Justice, Minor Music Education, Music, Law, Crime, Computers
Vonage May 2014 - Present
IDT Corporation March 2006 - October 2013
Verizon GNS March 2005 - March 2006
One Communications April 2004 - March 2006
AT&T 2000 - 2004
Skills
SIP, ISDN, Telecommunications, VoIP, IP, SS7, TDM, H.323, MPLS, Telephony, Routing, Cisco Technologies, T1, Switches, CCNA, SDH, Troubleshooting
Education
Rochester Institute of Technology 2000 — 2001
Certificate, Telecommunications Engineering
Rocheser Business Institute 1998 — 2000
Associate's degree, Computer Programming / Business Applications, 3.5
QWERTY Concepts, Inc. June 2010 - Present
Vonage June 2009 - May 2010
Panasonic August 2008 - March 2009
Avaya 2004 - 2008
Skills
Telephony, SIP, TCP/IP, Linux, VoIP, IP, H.323, Cisco Technologies, Switches, QoS, Firewalls, Microsoft Exchange, Troubleshooting, Active Directory, Wireless, Technical Support, Networking, Routing, Routers, Security, Windows Server, Hardware, Unix, Servers, Blackberry Enterprise..., Avaya
Education
New Jersey Institute of Technology 2002 — 2008
Bachelors, Information Technology
Vonage April 2013 - Present
Vonage July 2008 - April 2013
Avaya 2002 - 2008
Lucent Technologies / Avaya 2000 - 2002
Lucent Technologies – Bell Labs 1993 - 2000
AT&T – Bell Labs 1988 - 1993
AT&T – Bell Labs 1987 - 1988
Western Electric / AT&T 1980 - 1987
Skills
Telephony, Product Development, Agile, Software Development, SIP, Architecture, Telecommunications, H.323, Agile Methodologies, Client/server, VoIP, Wireless, Unified Communications, Avaya, IP, TCP/IP, Web Applications, E-commerce, Web Development, Software Project..., Enterprise Software, Integration, Switches, Embedded Systems, ISDN, Ethernet, TDM, QoS, LAN-WAN, SNMP, Testing, Routing, IP PBX, SIP Trunking, MPLS, SS7, CTI, Network Architecture, IVR, Media Gateways, RTP, ATM networks, Network Design, Video Conferencing, H.248, Network Engineering, Routers, System Architecture, WAN, Managed Services
Education
New York University - Polytechnic School of Engineering
BS, MS, Electrical Engineering
Neustar, Inc. February 2015 - Present
Kforce Inc / Carlyle Group June 2014 - December 2014
NeuStar, Inc. February 2012 - November 2013
CGI May 2011 - February 2012
Time Warner Cable September 2009 - December 2010
Bresnan Communications December 2008 - August 2009
Time Warner Cable July 2007 - December 2008
Vonage May 2006 - July 2007
Comcast June 2000 - May 2006
Skills
Cisco Technologies, ITIL, ITIL Certified, ITSMF, Process Architecture, Process Improvement, Client Orientation, Configuration Management, Technology Change..., Networking, IT Strategy, Computer Network..., TCP/IP, Integration, Cloud Computing, Information Technology
Education
Regis University 2006 — 2011
Bachelor's Degree, Business Technology Management
College America 2000 — 2000
Certification, Computer Technology & Networking
Kirov Air Force Academy 1988 — 1992
Bachelor of Science, Aircraft Engineering
Cenlar FSB July 2014 - Present
Vonage April 2005 - May 2014
H&R Block January 2008 - April 2014
Northfield Savings Bank March 2003 - August 2007
Community Credit Counseling August 2001 - January 2003
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Management, Customer Retention, Telecommunications, Troubleshooting, Social Networking, Vendor Management, Social Media, Networking, Microsoft Office, Leadership, Wireless, Process Improvement, Training, Team Leadership, Spanish, VoIP, Windows, Team Building, Project Management, Quality Assurance, Public Relations, Data Entry, E-commerce, Technical Support, Cross-functional Team..., Microsoft Excel, Retail, Account Management, Microsoft Word, Software Documentation, Invoicing, Access, Coaching, Outlook, Outsourcing, Time Management, Analysis, Visio, Facebook, Program Management, Project Planning, Telephone Skills, SharePoint, Blogging, Avaya, Creative Writing
Education
Rowan University 1995 — 2000
BA, Spanish Language Teacher Education, 2.9
Matawan Aberdeen Reg HS 1991 — 1995
H.S. Diploma, College Prep
Department of Health and Human Services February 2013 - Present
Business Professional Group September 2012 - February 2013
Vonage November 2011 - September 2012
Wells Fargo September 2010 - November 2011
Caring Arms Youth & Family Services 2009 - 2009
North Carolina State University August 2006 - June 2007
Skills
Information Technology, Account Management, Technical Leadership, XP/Vista/7, Firewalls, Microsoft Office, Databases, New Business Development, Telecommunications, Youth Outreach, Solution Selling, Customer Service, Salesforce.com, Troubleshooting, Networking, Training, Operating Systems, Technical Support, System Administration, Cisco Technologies, Software Documentation, Teamwork, Customer Satisfaction, Team Building, Windows 7, Software Installation, Call Centers, Management, Hardware, Outlook, SharePoint, Computer Hardware, Vendor Management
Education
University of North Carolina at Charlotte 2008 — 2010
Bachelor of Arts (B.A.), Psychology
North Carolina State University 2006 — 2007
Vonage August 2015 - Present
Kforce Inc January 2015 - Present
Kforce January 2014 - January 2015
Kforce Inc. May 2012 - January 2014
Kforce January 2012 - May 2012
DC Cleaning Solutions June 2009 - September 2011
Chamberlian Student Center, Rowan University January 2010 - August 2010
Ad Dynamics (Advertising Club) September 2008 - May 2010
Skills
Technical Recruiting, Java Recruiting, Web Development, Web Design, Web Services, Adobe Creative Suite, Contract Recruitment, Permanent Staffing, Recruiting, Internet Recruiting, Staffing Services, Social Networking, Talent Acquisition, Sourcing, Interview Preparation, Interviewing Skills, Staff Augmentation, Career Development, Applicant Tracking..., Contract Negotiation, Temporary Staffing, Cold Calling, Resume Writing, Screening Resumes, Qualifying Candidates, Qualifying Opportunities, Passive Candidate..., Permanent Placement, Information Technology, Building Relationships, IT Recruitment, Temporary Placement, Boolean Searching, Relationship Management, Contract-to-hire, Talent Pipelining, Database Searching, Talent Recognition, Benefits Negotiation, Recruitment Advertising, E-commerce, Marketing, Executive Search, Search, Interviews, Networking, Client Development, Business Networking, Candidate Generation, Resume
Education
Rowan University 2008 — 2010
Bachelor's Degree, Marketing, Advertising, and Communications
Vonage January 2006 - Present
Computer Associates, Inc 2004 - 2005
Associated Press 2001 - 2003
Skills
Technical Support, VoIP, Troubleshooting, Telecommunications, Call Centers, Wireless, IP, Customer Experience, Mobile Devices, Product Management, Process Improvement, Cross-functional Team..., TCP/IP, Management, Team Leadership, Project Management, Customer Satisfaction, SIP, Program Management, Cisco Technologies, Integration, Customer Service, Networking, Telephony, Data Center, Switches, LAN-WAN
Education
Warren County Community College 1994 — 1997
Information Technology
Rochester Institute of Technology 1993 — 1994
Information Technology
Lowe's Companies, Inc. 2015 - 2015
first class solutions llc August 2014 - September 2014
Vonage March 2014 - May 2014
Boscov's Department Store August 2012 - November 2013
RadioShack August 2013 - October 2013
Bed Bath and Beyond July 2012 - August 2012
Business Builders of Maryland January 2009 - August 2012
1st Choice Home Buying LLC June 2006 - August 2009
Skills
POS, Product Knowledge, Cleaning, Learning Quickly, Productive Teams, Leadership
Education
Penn Foster 2014 — 2018
Bachelor's degree, Criminal Justice and Corrections
Penn Foster 2014 — 2018
Bachelor's degree, Criminal Justice and Corrections
Bowie High School 2009 — 2012
High School Diploma, General Studies
Aetna - NeoCare Solutions November 2013 - Present
Aetna - ActiveHealth Management November 2011 - November 2013
Aetna - ActiveHealth Management August 2010 - November 2011
Care Management International April 2008 - February 2010
Vonage June 2005 - April 2008
Medco Health Solutions 2003 - 2005
Johnson & Johnson June 2002 - January 2003
Skills
SDLC, Integration, Software Documentation, Business Analysis, Program Management, Project Management, SQL, Databases, Process Improvement, Management, Healthcare Information..., Cross-functional Team..., Visio, Business Requirements, Data Analysis, Quality Assurance, Requirements Analysis, Healthcare, Client Relations, Procurement, Project Delivery
Education
Penn State University 1997 — 2002
Bachelor of Science (BS)
JPMorgan Chase 2010 - 2011
GMAC Mortgage July 2009 - November 2010
Vonage September 2007 - June 2009
Citi Group January 2006 - July 2007
Sungard Systems/ Prudential January 2005 - December 2005
Arvest Bank June 2004 - December 2004
Skills
Business Analysis, Requirements Analysis, Data Analysis, Financial Analysis, CompTIA A+ Certification, CompTIA Network+..., Computer Maintenance, Computer Hardware, Customer Service, Customer Retention, Problem Solving, Problem Analysis, Microsoft Office, MS Visio Prof., Microsoft Excel, Microsoft Word, MS Project, Microsoft Office..., MS Access, Toad 9.0, Erwin, Cognos, Crystal Reports, PeopleSoft, UML Tools, Bugzilla, CaliberRM, CRM, SDLC, RUP, Agile Methodologies, Rapid Prototyping
Education
Rutgers University-New Brunswick 1999 — 2004
Bachelor of Arts (B.A.), Economics
Rutgers University
Bachelor of Arts, Economics/Psychology double
Amdocs May 2013 - Present
Weber Shandwick March 2013 - May 2013
Weber Shandwick March 2012 - March 2013
Weber Shandwick March 2010 - March 2012
Vonage June 2008 - March 2010
Vonage June 2006 - June 2008
Dow Jones June 2005 - June 2006
Skills
Media Relations, Press Releases, Telecommunications, Internal Communications, Public Relations, Wireless, Consumer Electronics, Strategy, Facebook, Social Media Marketing, Reviews, Bylined Articles, Management, Social Media, Digital Media, Corporate Communications, Strategic Communications, Thought Leadership, Spokesperson, Content Strategy, Communication Training, Analyst Relations, Blogging, Product Launch, Strategic Partnerships, Leadership, Crisis Communications, Message Development, Reputation Management, Integrated Marketing, Content Development, Account Management, B2B, Mobile Devices, Marketing Communications, Messaging, Digital Marketing, Digital Strategy, Publicity, Creative Direction, Industry Analyst..., Competitive Analysis, Competitive Intelligence, Talking Points, Content Management, B2B Marketing, Communications Planning, Copywriting, Storytelling, Social Networking
Education
Ramapo College of New Jersey 2002 — 2006
Bachelor of Mass Communications, Public Relations, Advertising, and Applied Communication
Ramapo College of New Jersey 2002 — 2006
Bachelor in Mass Communications, Public Relations, Advertising, and Applied Communication
School District of Philadelphia June 2014 - Present
Fallon Limited, LLC June 2010 - Present
Momentum Resource Solutions August 2013 - January 2014
Omega Effect Technologies, LLC March 2013 - August 2013
NCS Technologies January 2011 - February 2013
Vonage June 2010 - December 2010
EOIR Technologies Inc. September 2009 - June 2010
Pershing LLC October 2007 - September 2009
Dow Jones April 1999 - September 2007
Williams Communications Solutions, LLC December 1997 - April 1999
Skills
Process Improvement, Business Analysis, Business Intelligence, Content Management, CRM, Customer Experience, HTML, Project Management, Microsoft Office, Microsoft Excel, MS Project, PowerPoint, SharePoint, SharePoint Designer, Product Development, Requirements Analysis, Salesforce.com, Software Documentation, Visio, XML, Technical Writing, Change Management, Project Planning, FAST Search Center, Microsoft SQL Server, Long Term Business..., Network Architecture, Business Process..., Business Excellence, SAP BI, Editing, Metadata, Knowledge Management, Indexing, Information Mapping, Innovation Management, Professional..., Teamwork, Technical Architecture, Technical Documentation, Diagramming, Quality Assurance, Management, SDLC, Troubleshooting, Enterprise Software, Strategy, Team Leadership, Team Building, Microsoft Project
Education
Rutgers University-New Brunswick 1980 — 1984
BA, Communications and English
CertSchool
PMP Training
MAXIMUS May 2014 - Present
Atlantic Systems Inc 2007 - May 2014
Vonage November 2006 - February 2007
Skills
PHP, HTML, JavaScript, Troubleshooting, Computer Hardware, Computer Science, Computer Repair, Computer Maintenance, Technical Support, CSS, SQL, Windows XP, Windows 7, Databases
Education
Richard Stockton College of New Jersey 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Computer Science
Ocean County College 2002 — 2004
Associate's degree, Computer Science
Tangoe July 2015 - Present
Pilot Marketing Strategy, LLC January 2005 - Present
Vonage September 2012 - January 2015
Texas State University December 2010 - September 2012
Campbell-Ewald November 2009 - April 2010
ASENZ Marketing May 2007 - June 2009
ASENZ Marketing March 2005 - April 2007
Gateway Marketing International June 2001 - February 2005
UPSHOT! Marketing May 1999 - May 2001
AT&T July 1997 - April 1999
Skills
Segmentation, P&L Management, Online Marketing, International Marketing, Database Marketing, Social Media Marketing, Product Management, Start-up Operations, Channel Management, Direct Marketing, Marketing Strategy, Contract Negotiation, Teaching, Start-ups, Budgeting, Small Business, Inbound Marketing, Inbound Lead Generation, Digital Marketing, Internet Marketing, SEO, SEM, Management Consulting, Sales, Sales Management, Channel Strategy, Technical Sales..., New Business Development, Project Management, Program Management, Consulting, Social Media, Online Advertising, Web Marketing, Product Development, Strategic Planning, Strategy, Advertising, PPC, Integrated Marketing, Marketing, Entrepreneurship, Lead Generation, Leadership, Market Planning, B2B, Channel Partners, Budgets, Brand Management, Management
Education
Rutgers, The State University of New Jersey-Newark 1985 — 1987
MBA
Rutgers University-New Brunswick 1980 — 1985
BS
Future Nine Communications March 2009 - February 2010
I2telecom February 2008 - March 2009
Vonage November 2004 - December 2005
Education
Rowan University 1998 — 2000
Associate, Business Management
AmeriHealth Caritas April 2015 - Present
AmeriHealth Caritas May 2013 - April 2015
Vonage November 2010 - May 2013
Vonage August 2009 - November 2010
Skills
Social Media, Social Networking, Facebook Marketing, Facebook, Twitter, Tumblr, Wordpress, Blogging, Pinterest, Instagram, Foursquare, Customer Experience, Business Analysis, Microsoft Office, Operations Management, Writing, Revenue Growth..., Customer Value Creation, Building Customer..., Thought Leadership, Brand Loyalty, Online Media Management, Blogger, Creative Writing, Customer Service..., Creativity, Creative Solutions, Interpersonal..., Telecommunications, Value Creation, Communication Skills, Cross-functional Team..., Cross-functional..., Data Analysis, Music, Flute, Vocalist, Google+, GetGlue, LinkedIn, Mobile Marketing, Email Marketing, Mac, PC, Photoshop, Digital Photography, Customer Retention, Process Improvement, Analysis, Call Centers
Education
Rutgers, The State University of New Jersey-New Brunswick 2003 — 2007
English Language and Literature, General
Vonage May 2008 - September 2008
6th Avenue Electronics April 2007 - February 2008
MSNBC November 2005 - October 2006
Simlab September 2003 - March 2004
Gym Source March 2003 - August 2003
Lucent Technologies August 1999 - August 2001
International Network Services 1999 - 1999
INS 1999 - 1999
IDT Telecom 1998 - 1999
IDT 1996 - 1999
Education
Rutgers University-New Brunswick 1992 — 1996
MC Appliance January 2011 - April 2014
Dyson April 2009 - January 2010
OTTO Engineering August 2007 - December 2008
Vonage October 2005 - April 2007
Hewlett Packard April 1995 - September 2005
HP March 1989 - April 1995
Hewlett-Packard December 1983 - March 1989
Skills
New Business Development, Sales Management, National Account..., Channel Partners, Retail Industry, Business Planning, Account Management, Advertising, Product Marketing, Selling, Retail, Sales, Cross-functional Team..., Product Management, Forecasting, Recruiting, Contract Negotiation, CRM, P&L Management, B2B, Management, Negotiation, Budgets, Analysis, Product Development, Solution Selling, E-commerce, Marketing, Pricing, Competitive Analysis, Sales Operations, Sales Process, Business Strategy, Channel, Supply Chain, Business Development, Strategic Partnerships, Strategy, Direct Sales, Key Account Management
Education
Northern Illinois University
B.S., Marketing
Verizon Wireless November 2014 - Present
Sprint January 2010 - November 2014
Virgin Mobile USA January 2009 - November 2014
Vonage September 2003 - January 2009
Inventa Technologies June 2000 - August 2003
Electronic Data Systems January 1998 - June 2000
Skills
Product Management, Product Development, Product Marketing, Project Management, Telecommunications, Mobile Devices, Cross-functional Team..., Wireless, Vendor Management, Customer Experience, VoIP, Mobile Applications, Go-to-market Strategy, Competitive Analysis, Strategic Partnerships, Call Center, Business Case, Program Management, Mobile Technology, Brand Management, Management, Business Strategy, Marketing, Sales, Integration, Mobile Marketing, Managed Services, Product Lifecycle..., Mobile Communications, Mobile Internet, Business Analysis, Customer Acquisition, Agile Methodologies, Project Planning, Call Centers, CRM, Account Management, E-commerce, Product Launch, Sales Operations, Strategy, Budgets, Marketing Management, Start-ups, Customer Satisfaction, Solaris
Education
Rutgers, The State University of New Jersey-New Brunswick 1992 — 1996
Bachelor of Arts (B.A.), Psychology
Vonage October 2014 - Present
WHITE ROSE FOODS , INC. July 2012 - October 2014
WHITE ROSE FOODS , INC. July 2012 - June 2013
Skills
Active Directory, Server Administration, Windows Server, Windows 7, System Deployment, Backup Exec, Data Backup Solutions, Computer Hardware, Android, Ubuntu, VMware ESX, Cisco Call Manager, DHCP, DNS management, DNS, Windows XP, Servers, Technical Support, Networking, CompTIA A+, Windows Vista, Dell PowerEdge Servers, Windows, Group Policy, Troubleshooting, Workstations, Dell KACE, Microsoft SCCM, Mac OSX 10.10
Education
PC AGE Career Institute 2010 — 2011
Internetwork Enginering, Information Technology
Vonage October 2007 - Present
Prudential Financial March 2014 - July 2014
Vonage October 2007 - March 2014
Marsh Inc January 2007 - October 2007
Marsh Inc February 2004 - December 2006
Marsh USA Inc December 1997 - January 2004
Marsh and McLennan Inc April 1996 - December 1997
Skills
Compliance, Risk Assessment, Project Management, Business Process..., Software Documentation, Information Technology, Visio, Business Analysis, IT Strategy, Change Management, Enterprise Architecture, Lotus Notes, SDLC, ITIL, Security, Information Security, Active Directory, Disaster Recovery, Analysis, Vendor Management, SQL, IT Management, Leadership, Training, SharePoint, Management, Integration, System Administration, Process Improvement, Business Continuity, PCI DSS, Governance, IT Service Management, IT Operations, PMP
Education
Pace University 2002 — 2003
M.S., Information Systems
Pace University 1993 — 1998
B.A., Sociology/Anthropology
Educational Testing Service (ETS) June 2014 - Present
Tekmark Global Solutions December 2012 - December 2013
Vonage October 2007 - December 2012
Vonage Holdings Corp September 2005 - September 2007
Union Texas Petroleum 1995 - 1999
Union Texas Petroleum 1995 - 1999
Union Texas Petroleum 1995 - 1999
Union Texas Petroleum 1995 - 1999
Union Texas Petroleum 1995 - 1999
Union Texas Petroleum 1995 - 1999
Skills
Unix, Solaris, Servers, Project Management, Red Hat Linux, Resource Management, Operating Systems, Hardware, Management, IT Management, Leadership, Systems Administration, Vendor Management, Telecommunications
Education
University of Alabama 1982 — 1984
Master of Science, Computer Science
Purdue University 1974 — 1978
Bachelor's degree, Aerospace, Aeronautical and Astronautical Engineering
HSBC 2015 - Present
Merrill Lynch Wealth Management 2013 - 2015
JPMorgan Chase 2011 - 2013
Securities and Insurance Broker 2009 - 2011
Global Business Intelligence 2009 - 2010
First Command Financial Services 2008 - 2009
Vonage 2006 - 2008
Konica Minolta Business Solutions U.S.A., Inc. 2005 - 2006
Rutgers University 2001 - 2005
ADP 2004 - 2004
Skills
Business Development, Cash Management, Asset Allocation, Wealth Management, Risk Management, Investments, Portfolio Management, Financial Modeling, Financial Analysis, Banking, Asset Management, Options, Financial Markets, Leadership, Fixed Income, Financial Services, Investment Banking, Hedge Funds, Loans, Valuation, Equities, Finance, Series 7, Series 65, Series 63, Series 6, Series 66
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2010 — 2010
MBA-Certificate, Management and Finance
Rutgers University-New Brunswick 2001 — 2005
Bachelor of Science, Economics
Mater Dei Preparatory Academy 1997 — 2001
High School Diploma
Airgas August 2015 - Present
EyeLife.LLC August 2014 - Present
Vonage June 2014 - August 2014
RBS Citizens Group July 2013 - June 2014
Wawa June 2012 - June 2013
McDonald's Corporation July 2010 - May 2012
Skills
Microsoft Applications, Leadership, Goal Oriented, Time Management, Microsoft Word, PowerPoint, Supply Chain Management, Goal-driven leader, Team-oriented, Analytical Skills, Highly detail oriented, Team Leadership, Team-orientated, Mac, Management Course Work, Finance Course Work, Creative Strategy, Team Management, Excel Models, Microsoft Office, Basic Accounting Course..., People-oriented, Microsoft Excel, Highly self-motivated, Technical Knowledge &..., Reliability, Mathematics Course Work, Economics Course Work, Public Speaking, Procurement, Social Networking, Entrepreneurship, Strategic Planning, Critical Thinking, Management Accounting, Management, Employee Loyalty, Data Entry, Financial Accounting, Team Building, Customer Service, Social Media, Teamwork, Managerial Accounting, Creativity, Presentations, Start-ups, Business Planning, Project Management, SAP
Education
Penn State University 2011 — 2015
Supply Chain Management Degree from Smeal At Penn State, Supply Chain Management and Information Systems, Graduate
Howell High School 2008 — 2011
Graduated, Graduate
Flexabar 2008 - Present
Vonage July 2006 - November 2007
Marshalls November 2004 - August 2006
Boston Financial Data Services 1986 - 1995
Skills
Customer Service, Process Scheduler, Call Center, Payroll, Management, Temporary Placement, Customer Satisfaction, Customer Experience, PowerPoint, Microsoft Word, Microsoft Office, Vendor Management, Quality Assurance, Administrative..., Call Centers, Time Management
Education
Northeastern University
University of Massachusetts, Amherst
Greatchoice Computer Services December 2010 - Present
The Mount Sinai Hospital January 2013 - Present
American Heart Association October 2012 - Present
Rutgers University January 2007 - Present
Vonage September 2007 - October 2012
Emergency Medical Training Services March 2002 - December 2008
New Jersey First Aid Council March 1999 - December 2008
Vonage September 2007 - February 2008
Department of the Interior May 2002 - September 2002
Department of the Interior May 2001 - September 2001
Skills
Microsoft Office, Apple, SnagIt, Captivate, Adobe Creative Suite, Microsoft, VoIP, SIP, Facebook, Twitter, Google, Cpr Certified, EMT, OSHA, ICS, First Aid, First Responder, ASTD, ADDIE, ROPES, Adobe, Call Centers, Technical Writing, Training, Networking, Instructional Design, Management, Time Management, Employee Training, Resume Writing, E-Learning, Curriculum Design, Blended Learning, Operations Management, Customer Experience, Incident Command, Customer Satisfaction, Adult Education, Marketing, Staff Development, Technical Training, Interviews, Customer Retention, Visio, Training Delivery, Customer Service, Software Documentation, Instructor-led Training, Needs Analysis, SharePoint
Education
Ocean County College 2012 — 2014
Business Administration and Management, General
Marlboro High School 1997 — 2001
High School Diploma
Incandescent Technologies, Inc. January 2015 - Present
Citi September 2011 - Present
Incandescent Technologies, Inc. September 2011 - December 2014
Vonage September 2009 - September 2011
Vonage March 2008 - September 2009
University of Massachusetts Amherst September 2004 - August 2007
Skills
Perl, Teradata, Oracle, ETL, Data Warehousing, Business Intelligence, Abinitio, Vertica, Unix, Unix Shell Scripting, PostgreSQL, R&D, C, Ab Initio, SQL, MySQL, Software Project..., Performance Tuning, Integration, Linux, Testing, JavaScript, PL/SQL, Shell Scripting, Data Modeling, DB2, Data Marts, Databases, Data Integration, Programming, SDLC, Data Warehouse...
Education
University of Massachusetts, Amherst 2004 — 2007
Master of Science, Electrical and Computer Engineering
Osmania University 2000 — 2004
Bachelor of Engineering, Electronics and Communication Engineering
Sandeepam Vidyala High School 1998 — 2000
High School, Maths, Physics, Chemistry, Biology
Johnson Grammar High School 1988 — 1998
High School, Maths, Physics, Chemistry, Biology
The Guardian Life Insurance Company of America January 2012 - January 2015
Guardian Life Insurance February 2007 - April 2012
Vonage July 2005 - September 2006
Avaya July 2004 - July 2005
Prudential January 2000 - July 2004
Keyspan Energy September 1982 - January 2000
Skills
Strategy, Management, Governance, Vendor Management, Leadership, Organizational..., SDLC, IT Strategy, Program Management, Business Analysis, Cloud Computing, Enterprise Architecture, Software Development, Product Management, Cross-functional Team..., Process Improvement, Disaster Recovery, Integration, Agile Methodologies, Business Intelligence, CRM, Enterprise Software, Application Architecture, Business Process..., E-commerce, IT Management, SaaS, Infrastructure, Mobile Applications, Data Center, Project Management, PMO, Project Portfolio..., Outsourcing, Telecommunications, Software Project..., PMP, IT Operations, Agile Project Management, Information Technology, Risk Management, ITIL, Start-ups, Service Delivery
Education
Polytechnic University 1995 — 2001
MS, Telecommunication Networks
Project Management Institute 2000 — 2000
PMP, Project Management Professional
Saint Francis College 1983 — 1993
BS, Computer Science
Center for Creative Leadership 2009 — 2009
Williams Trading Co. September 2014 - Present
JASBR June 2009 - September 2014
Vonage November 2005 - July 2009
Computer Expressions 2004 - 2005
Thomson 1998 - 2004
Skills
Product Marketing, Sales Management, Retail Packaging, Multi-channel Retail, Product Launch, Telecommunications, Marketing Strategy, Marketing Management, Sales Presentations, New Business Development, Business Strategy, Business Development, Consumer Electronics, Management, Retail, P&L Management, Sourcing, Leadership, Account Management, Sales Operations, Start-ups, Product Development, Marketing
Education
Ohio Wesleyan University
Micron Technology August 2010 - Present
Rochester Institute of Technology July 2009 - October 2010
Microchip Technology December 2008 - May 2009
Vonage May 2006 - August 2006
Education
Rochester Institute of Technology 2007 — 2010
BS, Microelectronic Engineering
Vidyo July 2014 - Present
Vidyo September 2012 - July 2014
Vidyo July 2007 - September 2012
Vonage January 2004 - July 2007
Skills
Video Conferencing, Unified Communications, Start-ups, Architectures, Software Engineering, WebRTC, VoIP, SIP, RTP, Telecommunications, Linux, SVC, H.264, Enterprise Software, TCP/IP, IP, H.323, Cloud Computing, Architecture, C, Software Development, Integration, Mobile Devices, Unix, Testing, Multithreading
Education
Rutgers University-New Brunswick 1997 — 2003
Bachelors EE & CE, Electrical and Computer Engineering
Vonage May 2013 - Present
Vonage October 2007 - April 2013
Vonage October 2006 - October 2007
Medefile International August 2006 - August 2006
Verizon Wireless July 2000 - August 2006
Alpha Phi Omega February 1997 - May 2000
Skills
Knowledge skills, Collaboration skills, Leadership skills, Solaris, Business Analysis, Requirements Analysis, Testing, Problem Solving, Linux, RedHat, SDLC, Documentation, Perl, Databases, SQL, Visio, Unix, Visual Basic, Windows, MySQL, XML, Telecommunications, Operating Systems, Java, HTML, Application Development, Troubleshooting, JavaScript, C++, PHP, TCP/IP, Software Development, VoIP, CSS, SharePoint, Unix Shell Scripting, Release Management, MS Project, Software Documentation, IT Management, Integration, Agile Methodologies, Apache, Access, Leadership
Education
Stevens Institute of Technology 2002 — 2005
MS, Information Technology Managment
Ramapo College of New Jersey 1996 — 2000
BS, Computer Science
Shutterstock September 2014 - Present
Microsoft March 2007 - September 2014
InfiMed, Inc. March 2005 - August 2005
Vonage June 2004 - November 2004
Skills
Visual Studio, Testing, C#, Software Design, Software Engineering, Scrum, Agile Methodologies, JavaScript, Software Development, Test Automation, Software Quality..., Web Services, Git, Agile Project Management, Team Leadership, WPF, .NET, C++, Ruby, Engineering Leadership, HTTP, Xbox One, Xbox 360, NodeJS, Windows, IIS, MSBuild, Automated Software..., JIRA, WebDriver, Selenium, Jenkins, Web Development, Test Pyramid, UML, Team Foundation Server, Sarbanes-Oxley Act, Lua, Online Advertising, Mobile Applications, Ormma, VAST, VMAP, Video Advertising, Interactive Advertising
Education
Rochester Institute of Technology 2001 — 2006
Bachelors of Science, Computer Science
Colts Neck High School 1999 — 2001
New York Life Insurance Worldwide Ltd December 2013 - Present
Chubb Insurance April 2012 - November 2013
Vonage December 2011 - April 2012
Cognizant Technology Solutions January 2007 - June 2011
Skills
DB2, JCL, COBOL, Manual Testing, Mainframe Testing, SDLC, STLC, System Testing, IBM Mainframe, IMS DB/DC, CICS, Endevor, Change Management, Fileaid, Natural, ADABAS, Functional Testing, Regression Testing, Web Testing, Mobile Testing, SQL DB2, Quality Center, Requirements Gathering, Testing, Test Planning, Test Strategy, Test Designing, Manual Test Execution, Test Execution, Test Management, Requirements Analysis, Test Estimation, Test Case Generation, User Acceptance Testing
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2002 — 2006
Bachelor of Engineering, Electrical & Electronics
Vonage June 2015 - Present
Vonage September 2010 - Present
Freelance I.T. Consulting January 2010 - September 2010
Zangani Investor Community January 2006 - November 2009
Whitehouse Veterinary Hopsital March 2003 - December 2005
FanFare Lighting January 2001 - October 2002
Skills
Network Troubleshooting, VoIP protocols SIP, OSI Model, Linux, Networking, Servers, Hardware, JavaScript, Troubleshooting, Windows, Information Technology, WAN, Microsoft Office
Education
Raritan Valley Community College 2002 — 2006
A.A.S., Computer Science, Computer Networking, Computer Programming
High School (Hunterdon Central Regional) 1998 — 2001
Highschool Diploma
Businessolver November 2013 - Present
Businessolver November 2013 - Present
HR Consulting May 2011 - November 2011
Human Resources Consulting February 2009 - 2011
ServiceMaster July 2006 - February 2009
Vonage 2005 - 2006
Comcast 1992 - 2004
Comcast Cable 1992 - 2004
PTK, Chase International 1990 - 1991
Heritage Communications 1983 - 1990
Skills
Talent Acquisition, Organizational..., Compensation, Employee Relations, Talent Management, Culture Change, Employee Engagement, Performance Management, Succession Planning, HR Strategy, Benefits, Leadership Development, Organizational Design, Employee Benefits, Deferred Compensation, Leadership, Recruiting, Human Resources, Sourcing, HRIS, Coaching, Personnel Management
Education
Palm Beach Atlantic University 1996 — 1998
MS, Human Resource Development
Dowling H. S., Des Moines
Simpson College
Bachelor's Degree
Seeking a New Opportunity - IT Services September 2015 - Present
Vonage August 2013 - September 2015
Unidos Financial Services INC November 2012 - August 2013
Velocity Technology Solutions March 2011 - November 2012
Bowne April 2008 - March 2011
Bowne Technology Enterprise March 2007 - April 2008
Reckitt Benckiser May 2005 - September 2006
Stryker Orthopaedics July 1999 - May 2005
Austin Nichols & Co. March 1989 - July 1999
Skills
Vendor Relations, Microsoft Infrastructure, Team Building, Storage Area Networks, Documentation, Strategic Planning, Coaching, Change Management, Mentoring, Team Leadership, Process Improvement, Budgeting, Troubleshooting, Budget Management, Organizational..., Testing, Operations Management, Planning, Cross-functional Team..., Analysis, Technical Writing, Supervisory Skills, Team Management, Public Speaking, Scheduling, Problem Solving, Requirements Gathering, Administration, Computer Hardware, Process Engineering, Leadership Development, Budgets, Software Documentation, System Administration, Microsoft Technologies, Project Planning, Vendor Management, Active Directory, Data Center, IT Strategy, Business Process, Process Scheduler, Disaster Recovery, IT Management, SDLC, Integration, IT Service Management, Management, Leadership, Project Management
Education
Widener University 1983 — 1986
Computer Science
SHS 1979 — 1983
NYS Regent Diploma
Ramapo College of New Jersey
Business Information Systems, 3.43 gap - 4.0 in major
Keller Williams Realty, Inc. September 2015 - Present
CVS Pharmacy October 2014 - Present
Vonage September 2012 - May 2014
Education
North Lake College
Associate of Science (A.S.)
Militello Capital April 2015 - Present
Digital Marketing Consultant March 2010 - Present
Gannett August 2013 - July 2014
USA TODAY - Gannett September 2012 - August 2013
Seagate Technology May 2011 - April 2012
Viz Media,LLC March 2007 - February 2009
Vonage 2009 - 2009
XM Satellite Radio March 2003 - March 2007
Circuit City Stores Inc. November 1994 - February 2003
Skills
Photoshop, SEM, Digital Marketing, Adobe Creative Suite, Final Cut Studio, Retail, Multi-channel Marketing, ecommerce, Partnership Marketing, eCRM, International Marketing, E-commerce, Strategic Partnerships, Business Development, Management, Marketing Strategy, Merchandising, Digital Media, Product Management, Product Marketing, Leadership, Training, Marketing, Strategy, Cross-functional Team..., Advertising, Sales, Integrated Marketing, Mobile Marketing, B2B, Product Development, Mobile Devices, New Business Development, Business Strategy, Direct Sales, Sales Management, B2B Marketing, Salesforce.com, Analytics, Social Media, Email Marketing, Segmentation, Online Marketing, Online Advertising, New Media
Education
Oakland University 1987 — 1991
Community Medical Clinic April 2015 - Present
Burlington Stores, Inc. October 2014 - April 2015
Vonage June 2014 - August 2014
Abercrombie & Fitch April 2014 - June 2014
Vonage October 2013 - February 2014
Estrella Flower Shop September 2012 - March 2013
Education
PCI Health Training Center 2014 — 2015
Richland Community College 2012 — 2015
Business Administration
JPMorgan Chase July 2013 - Present
Vonage August 2011 - January 2013
T-Mobile September 2010 - January 2011
airtel April 1996 - December 1999
Dalal Street Financial Magazine June 1994 - March 1996
Sujana Group of Industries June 1992 - May 1994
Skills
Sales Operations, Customer Satisfaction, Sales, Management, Retail, Customer Service, Forecasting, Networking, CRM, Event Management, Human Resources
Education
Osmania University
B.A; Post Graduate, Social Science; Public Relations
American Heart Association American Stroke Association April 2008 - Present
Janice Staib and Associates, LLC December 2007 - March 2008
Vonage June 2006 - April 2007
The Creative Group 2007 - 2007
Emcon Associates March 2004 - June 2006
Skills
Public Relations, Corporate Communications, Media Relations, Social Media, Marketing Communications, Event Planning, Strategic Planning, Non-profit Program..., Public Speaking, Internal & External..., Crisis Communications, Volunteer Management, Event Management, Fundraising, Marketing, Press Releases
Education
Rowan University 2001 — 2003
Bachelor of Arts (B.A.), Communication; Minor in Women's Studies
Ocean County College 1998 — 2000
Associate's degree, liberal arts
Hewlett-Packard November 2014 - Present
Interactive Intelligence June 2012 - November 2014
Interactive Intelligence January 2012 - May 2012
Vonage June 2009 - August 2009
Children's Hospital Boston 2007 - 2007
Skills
Testing, Python, Linux System..., Windows Server, JavaScript, TestComplete
Education
Purdue University 2008 — 2012
Bachelor of Engineering (BEng), Electrical and Electronics Engineering, Senior
Vonage November 2014 - Present
Taylor Nelson Sofres January 2006 - November 2014
Advanstar Communications September 2004 - January 2006
Skills
Quantitative Research, Market Research, Marketing Research, Customer Insight, Focus Groups, Competitive Intelligence, Online Research, Segmentation, Questionnaire Design, Advertising Research, Analytics, Primary Research
Education
Rutgers University 2000 — 2004
Bachelor of Arts (B.A.), Communication and Media Studies
Chubb Insurance January 2015 - Present
Vonage 2011 - 2014
Wells Fargo 2006 - 2011
Merck 2001 - 2006
Skills
Java, Scrum, Agile Methodologies, Web Services, J2EE Web Services, jQuery, JavaScript, Spring Framework, Spring MVC, Hibernate, Oracle, REST, SOAP, Eclipse, SDLC, Software Project..., Requirements Analysis, Vendor Management, IT Management, Enterprise Architecture, SQL, Business Analysis, Software Development, Unix, Business Intelligence, IT Strategy
Education
Regis University 2002 — 2004
Masters, Information Technology
University of Massachusetts, Amherst 1997 — 2000
Bachelors, Business Computing
Vonage February 2013 - April 2013
Kiran Foundation November 2010 - November 2012
Skills
Communication, Sales, Microsoft Excel, Microsoft Word, Hindi, Gujarati
Education
Northeastern Illinois University 2008 — 2013
Bachelor of Science (BS), Biology, General
Vonage 2011 - 2012
Harris Teeter June 2010 - April 2011
U.S Department of Commerce Bureau of Census March 2009 - May 2009
Macy's December 2008 - December 2008
AmeriCorps February 2008 - November 2008
American Eagle November 2007 - February 2008
Boy Scouts of America June 2007 - August 2007
Boy Scouts of America June 2006 - August 2006
Boy Scouts of America June 2005 - August 2005
Boy Scouts of America June 2004 - August 2004
Skills
Microsoft Office, Housing Development, Typing, Consulting, Projects, Landlord-Tenant, Project Planning, Proposal Writing, Grant Writing, Volunteer Management, Non-profits, Community Outreach, Grants, Public Speaking, Community Development, Research, Public Relations, Event Management, Social Media, Government, Team Building, Editing, Public Policy, Sustainability, Management, Report Writing, Customer Service, Team Leadership, Contract Management, Philanthropy, Project Coordination, Media Relations, Coaching, Negotiation, Volunteer Recruiting
Education
Northern Virginia Community College 2006 — 2013
Associate of Science (A.S.), Biology, General
Northern Virginia Community College 2006 — 2013
Associate of Science (A.S.), Psychology
Northern Virginia Community College 2006 — 2013
Associate of Science (A.S.), Sociology
Samsung Electronics America June 2015 - Present
Vonage July 2014 - June 2015
Virgin Mobile USA August 2011 - July 2014
Virgin Mobile USA January 2010 - August 2011
Virgin Mobile May 2006 - January 2010
New Video Group 2001 - 2006
Simon and Schuster November 1999 - April 2001
Skills
Key Account Management, Product Marketing, Forecasting, Brand Management, Strategic Brand..., Retail Category..., Merchandising, Point of Purchase, Assortment Optimization, Sales Presentations, Sales Promotion, Mobile Marketing, National Retail, Cross-functional..., Product Management, Product Launch, Brand Developement, Category Management, Shopper Insights, Management, Mobile Devices, Retail, Sales, Account Management, Brand Development, Marketing, Sales Operations, Strategy
Education
Center for Management Development, Rutgers University 2011 — 2011
Certificate, Finance Essentials
Rutgers University-New Brunswick 1993 — 1997
BA, Communication
Vonage December 2007 - Present
E*TRADE Financial March 2006 - April 2007
tiaa cref July 1977 - December 2004
Education
Pace University 1980 — 1981
fdr hs 1973 — 1977
Vonage August 2006 - Present
Independent Contractor March 2005 - July 2006
Moser, Patterson & Sheridan,LLP August 1996 - February 2005
Thomason & Moser 1996 - 2000
Lieberman & Nowak July 1990 - April 1996
Skills
Patents, Intellectual Property, Patent Prosecution, IP, Telecommunications, Patentability, Wireless, VoIP, Trade Secrets, Trademarks, Invention, Mobile Devices, Software, Cross-functional Team..., Patent Applications, Litigation
Education
New York University - Polytechnic School of Engineering 1984 — 1989
BSEE
Xaverian HS 1980 — 1984
Vonage June 2014 - Present
Vonage July 2012 - June 2014
Experian CheetahMail 2012 - July 2012
Experian CheetahMail 2009 - 2011
Experian CheetahMail June 2008 - June 2009
New Jersey State Assembly, 20th Legislative District Office November 2007 - May 2008
New Brunswick Computing Services, Rutgers University January 2007 - April 2008
Skills
Project Management, Remote resource..., Client Services, Email Marketing, Digital Marketing, Database Marketing, Multi-channel Marketing, Web Analytics, Online Advertising, Segmentation, Account Management, Social Media, Mobile Marketing, Digital Strategy, Marketing, CRM, Management
Education
Rutgers, The State University of New Jersey-New Brunswick
BA, Political Science & Economics
Freehold High School
General Highschool Diploma
Vericom Global Solutions June 2013 - Present
Comcast January 2010 - April 2013
Cricket Communications February 2008 - January 2010
T-Mobile USA February 2006 - February 2008
Vonage 2005 - 2006
Nextel 1998 - 2005
Radio Shack 1995 - 1998
Skills
Hiring, Sales Management, Wireless, Telecommunications, Retail, P&L Management, Sales Operations, Contract Negotiations, B2B, Forecasting, Account Management, Competitive Analysis, New Business Development, P&L, Channel Management, Team Leadership, Direct Sales, Strategic Planning, Vendor Relations, VoIP, Cross-functional Team..., Budgeting, Strategic Partnerships, Marketing Strategy, Budget Analysis, Channel Partners, Budgets, Contract Negotiation, Income Statement, Training, Executive Management, Key Account Management, Selling, Sales, Program Management, Customer Retention, Sales Process, Product Management, Recruiting, Mobile Devices, Start-ups, Process Improvement, Vendor Management, Customer Experience, Change Management, Call Centers, Solution Selling, Sales Presentations, Networking, Marketing
Education
Penn State University 1981 — 1985
GNAS, Business, Management, Science, 3.5+
Penn State University 1980 — 1985
BALAS
NetBrain Technologies Inc. May 2014 - Present
iToshi.com November 2008 - Present
PerScholas.org June 2013 - March 2014
NPower.org July 2010 - October 2013
VONAGE January 2008 - July 2009
Maxsip Communications August 2007 - October 2008
1800Flowers.com August 2005 - February 2007
LaGuardia Community College September 2003 - December 2003
CompUSA January 2003 - July 2003
Skills
NetBrain, Cisco Technologies, Routers, Networking, VPN, LAN-WAN, Troubleshooting, Routing, Network Security, Servers, CCNA, Active Directory, DNS, Windows 7, OSPF, Operating Systems, Network Administration, Network Engineering, Hardware, Windows Server, EIGRP, Computer Hardware, DHCP, Cisco Routers
Education
City University of New York-Queens College 2000 — 2001
NEC Corporation of America June 2014 - Present
Associa January 2013 - June 2014
Associa January 2012 - January 2013
Vonage November 2011 - January 2012
PepsiCo January 2007 - October 2011
Dell Computers 2004 - 2005
i2 Technologies 1998 - 2004
Campbell Soup Company 1995 - 1998
Skills
Strategy, Program Management, ERP, Business Development, Business Strategy, Disaster Recovery, Software Development, IT Strategy, IT Management, Team Leadership, Mergers, Leadership, Management Consulting, Team Building, Enterprise Software, Vendor Management, Project Management, Enterprise Architecture, Business Intelligence, Process Improvement
Education
Purdue University 1982 — 1986
Comverse January 2008 - Present
Vonage February 2005 - November 2007
Lumeta Corporation (Bell Labs) January 2004 - January 2005
PrincetonEcom November 1999 - January 2004
Skills
Apache, Cloud Computing, Data Center, Disaster Recovery, IT Strategy, Integration, Linux, Management, Oracle, Project Management, Quality Assurance, Servers, Software Development, System Deployment, Telecommunications, Testing, Windows Server
Education
Robert Gordon University 1997 — 1998
MSc, Information Systems
University of Aberdeen 1994 — 1997
Electrical & Electronics Engineering
IMM 2013 - Present
Nobel Biocare 2012 - 2012
Verizon Wireless May 2009 - July 2011
Vonage November 2008 - May 2009
Vonage January 2008 - May 2009
MPROi for AT&T June 2006 - August 2007
Spherion-South Plainfield NJ 2006 - 2006
Engelhard Corporation 1999 - 2005
Credit Suisse First Boston November 1997 - August 1999
Mastercard International 1996 - 1997
Skills
Management, Social Skills, Troubleshooting, Process Improvement, Vendor Management, Software Documentation, Visio, Call Center, Technical Support, Project Management, Team Building, Team Leadership, Change Management, Data Center, Program Management, Customer Service, Business Analysis, ITIL, Access, Telecommunications, Call Centers, Quality Assurance, Training, Lotus Notes, Leadership, Databases, Integration, Hardware, Testing, Business Process, Computer Hardware, Customer Satisfaction
Education
University of Phoenix-Online 2011 — 2014
Bachelor of Technology expected
Queensborough Community College 1985 — 1988
AAS
United States Army Research Laboratory September 2008 - Present
Vonage July 2006 - October 2010
Vonage Holdings, Inc 2006 - 2008
Vonage January 2006 - July 2006
Cooper Levenson September 2004 - January 2006
Pfizer July 2003 - September 2004
Pharmacia 2002 - 2003
Moser Patterson & Sheridan September 2000 - January 2002
Schering Plough August 1998 - September 2000
Woodbridge & Associates August 1997 - August 1998
Skills
Prosecution, Patent Applications, Intellectual Property, IP, Patent Litigation, Legal Assistance, Patents, Legal Writing, Registered Patent..., Trademarks, Licensing, Invention, Trademark Infringement, Litigation, Due Diligence, Litigation Support, Leadership, Appeals, Corporate Law, Courts, Legal Research, Strategy, Management, Patent Prosecution, Program Management
Education
UNH School of Law 1996 — 1997
Patent and Intellectual Property Law
Ohio Northern University—Claude W. Pettit College of Law 1995 — 1997
Western New England University 1987 — 1990
BS, Engineering
Rutgers University-New Brunswick
Cablevision July 2004 - Present
Data Time NJ May 2001 - July 2004
Vonage March 2004 - May 2004
Skills
SDLC, ASP.NET, Microsoft Office, Microsoft SQL Server, Software Documentation, Business Intelligence, Servers, Asset Management, JavaScript, Troubleshooting, Telecommunications, .NET, PowerPoint, Analytics, XML, Software Development, SQL, C#, Unix, Programming, Trading Systems, CSS, HTML, jQuery, Databases, Business Analysis, Call Center, Broadband, Visio
Education
Pace University - Lubin School of Business 1997 — 2000
James Madison High School 1992 — 1996
Winston Benefits Inc November 2013 - Present
Munich Reinsurance America, Inc. July 2013 - August 2013
Vonage 2006 - 2013
Paramax Productions 1998 - 2005
Wisharts 1990 - 1998
Ray Simon 1987 - 1989
New York University 1987 - 1988
Skills
User Interface Design, Project Management, Web Design, Email Marketing, Corporate Communications, Interaction Design, Dreamweaver, Social Media, Graphic Design, Motion Graphics, SEO, User Experience, CSS, Management, Web Development, Flash Animation, Responsive Design, Graphics, Flash, InDesign, Illustrator, Multimedia, Layout, Mac, CMS, Video, PHP, Adobe Creative Suite, WordPress, Marketing, Digital Photography, Visio, Information Architecture, Brand Development, Corporate Branding, Web Applications, After Effects, Online Marketing
Education
Syracuse University
BFA, Advertising, Animation, Graphic Arts
New York University
Masters Credits, Corporate Communications
Comcast Cable May 2011 - Present
TEK Systems July 2010 - April 2011
Vonage May 2006 - September 2009
Vonage June 2005 - May 2006
Kohl's Department Stores June 1998 - June 2005
Skills
Telecommunications, Troubleshooting, Call Center, VoIP, Call Centers, Team Leadership, IP, Process Improvement, Integration, TCP/IP, Vendor Management, Cross-functional Team..., Telephony, Network Design, Wireless, Switches, Routers
Education
Rowan University 1997 — 2001
Burlington County Institute of Technology 1993 — 1997
HS Diploma, Electronics
University of Phoenix
BS, Web Development
Vonage Marketing VideographerVonage2005 - 2007
Vonage January 2005 - May 2006
Education
Rowan University 2002 — 2004
BeQuick Software, Inc. June 2014 - Present
BMC Software May 2008 - May 2014
Vonage August 2006 - May 2008
Skills
Software Development, Linux, Perl, MySQL, Cloud Computing, XML, Agile Methodologies, Unix, ITIL, Java, Scrum, Enterprise Software, SQL, SOA, SaaS, Enterprise Architecture, Agile Project Management, Web Applications, Integration, SDLC, Requirements Analysis, Business Intelligence, Web Services, Microsoft SQL Server, SharePoint, Software Engineering, Visio, Oracle, IT Service Management, Databases, Solution Architecture
Education
Rutgers University-New Brunswick 2000 — 2005
Piscataway High School 1996 — 2000
KPMG September 2010 - Present
Smiths Detection March 2008 - September 2010
ICI Group April 2007 - December 2007
Vonage 2006 - 2007
Spherion / Prudential 1998 - 2000
Carter McKenzie 1995 - 1997
Education
Rutgers, The State University of New Jersey-New Brunswick
BA, Journalism
Meda Pharmaceuticals October 2006 - Present
Vonage December 2006 - May 2007
Education
Rutgers University-New Brunswick 1998 — 2003
BA, Psychology
BAE Systems August 2011 - August 2013
Vonage 2010 - 2011
Technore November 2008 - March 2009
Fortent March 2007 - March 2008
US Army August 2006 - March 2007
AT&T May 2004 - August 2006
Prolifics September 2002 - October 2003
Ortho Clinical Diagnostics, J&J 1998 - 2002
Bellcore August 1997 - January 1998
Lucent Technologies April 1997 - August 1997
Skills
SQL, SDLC, Software Development, Integration, Requirements Analysis, Databases, Oracle, Software Project..., XML, Agile Methodologies, Unix, Testing, Program Management, Enterprise Architecture, Business Analysis, Microsoft SQL Server, Business Intelligence
Education
Queens College 1988 — 1993
BS
Queens College
BS
Vonage 2008 - Present
Avaya 2004 - 2007
Avaya 2003 - 2004
Avaya 2000 - 2003
Lucent Technologies 1993 - 1999
AT&T Bell Labs 1989 - 1993
AT&T Bell Labs 1985 - 1989
Education
Virginia Polytechnic Institute and State University 1985 — 1986
Masters of Science, Electrical Engineering
Northeastern University 1980 — 1985
BSEE, Electrical Engineering
Vonage August 2010 - Present
Vonage October 2006 - August 2010
IDT July 2000 - July 2006
Skills
VoIP, SIP, SS7, IP, Computer Network..., Telecommunications, TCP/IP, MPLS, Switches, ISDN, Juniper, H.323, Routers, BGP, Cisco Technologies, Routing, Network Engineering, LAN-WAN, WAN, Networking, Juniper Technologies
Education
Ocean County College
Google September 2015 - Present
Two Sigma January 2015 - September 2015
Two Sigma June 2013 - January 2015
Two Sigma May 2013 - June 2013
Two Sigma April 2012 - May 2013
Two Sigma July 2010 - May 2012
NEC Labs America August 2007 - July 2010
ExxonMobil January 2007 - August 2007
Vonage October 2006 - January 2007
Rutgers University Mathematics Department July 2005 - October 2006
Skills
Linux, Software Development, Computer Science, C, High Performance..., Shell Scripting, Bash, Unix, Perl, Red Hat Linux, Solaris, Python, Data Center, Cluster, Apache, Unix Shell Scripting, Distributed Systems, System Architecture, DNS, Software Engineering, MySQL, Operating Systems, TCP/IP, Open Source, Ubuntu, Ruby, Scalability
Education
Rutgers University-New Brunswick 2001 — 2005
Bachelor’s Degree, Mathematics
Cushman & Wakefield June 2014 - Present
Vonage August 2007 - June 2014
Vonage September 2006 - August 2007
C3i 2004 - 2006
Skills
VoIP, Linux, Telecommunications, Visio, Software Documentation, Perl, Integration, Call Centers, Unix, TCP/IP, Troubleshooting, Business Analysis, Vendor Management, Wireless, Data Center, Process Improvement
Education
Pace University 1996 — 2001
Vonage January 2009 - Present
Level 3 Communications January 2008 - December 2008
Broadwing 2006 - 2008
Dial Thru Communications 2005 - 2006
Integrated Telecom 2003 - 2004
Last Mile Connections January 2003 - June 2003
Sakon LLC. 2001 - 2003
Prudential Securities June 2000 - August 2001
Morgan Stanley July 1998 - June 2000
Skills
VoIP, Wireless, Telecommunications, Product Management, Management, Networking, Managed Services, SIP, Mobile Devices, Unified Communications, Telephony, Sales, MPLS, Call Centers, IP
Education
City University of New York-Queens College
BS, Economics
Vonage 2014 - Present
CIGNA Voluntary 2010 - 2013
American Express September 2009 - September 2010
AIG January 2008 - July 2009
ADP August 2006 - January 2008
MetLife 2003 - 2006
Prudential January 2000 - January 2002
American Express April 1996 - December 1999
U.S. Coast Guard 1992 - 1996
Skills
Customer Acquisition, New Business Development, B2B Marketing, Creative Solutions, Strategic Partnerships, B2C marketing, Business Development, Change Management, Start-ups, Marketing, Marketing Strategy, Sales, Advertising, Social Media Marketing, Digital Marketing, Direct Mail, Management, Vendor Management, Leadership, Program Management, Strategy, Email Marketing, Segmentation, Insurance, Telecommunications, Life Insurance, Business Intelligence, Market Research, Employee Benefits, Disability Insurance, Variable Annuities, Variable Life, Financial Planning, Mutual Funds, Property & Casualty..., Health Insurance, Holistic Health, Creative Briefs, Analysis
Education
University of Colorado at Boulder - Leeds School of Business 1987 — 1990
BS, Business
Northeastern University
Vonage January 2012 - Present
Vonage February 2008 - September 2012
Monmouth Telecom October 2007 - February 2008
Atlantic Internet Technologies January 2004 - January 2007
Frontline Communications Corp January 1999 - April 2001
Skills
Troubleshooting, Technical Support, VoIP, Firewalls, Call Centers, Security, Unix, Computer Network..., System Administration, Telecommunications, Switches, IP, Servers, Wireless
Education
Rutgers University-New Brunswick 2007 — 2009
MLER, Labor Studies
Rutgers University-New Brunswick 2006 — 2008
B.A, Labor Studies
Ocean County College 2003 — 2005
A.A, Liberal Arts
LHS
LHS
Matlen Silver May 2011 - Present
Matlen Silver May 2007 - August 2011
Vonage October 2006 - April 2007
First Investors Corporation November 2000 - October 2006
Skills
Technical Recruiting, Talent Acquisition, Banking, Compliance, Insurance, Sales Management, Sales Support, Healthcare IT, Information Technology, Business Development, Management, Strategy, Team Leadership, Temporary Placement, Management Consulting, Sales Operations, Vendor Management, Human Resources, Consulting, Leadership, Sales, Healthcare Information..., Recruiting
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2012
MBA, Human Resources
Devry University 2002 — 2007
Bachelor's Degree, Networking and Communications Management
Rutgers University-New Brunswick 1999 — 2001
Computer Science
Vonage 2005 - 2013
Columbia University Medical Center 2003 - 2004
PwC 1999 - 2003
Morgan Stanley Dean Witter Discover & Co. 1997 - 1999
Skills
Talent Management, Performance Management, Selection and Assessment, Process Improvement, Key Performance..., Competency Based..., Team Leadership, Development Of Employees, Career Development, Succession Planning, Cross-functional Team..., Competency Management, Strategic Hiring, Personal Development, Employee Management, Employee Engagement, Management, Customer Service, Customer Satisfaction, Onboarding, Technical Support, Performance Improvement, Leadership Development, Career Development..., Operations Management, Employee Recognition, Project Management, Telecommunications, Troubleshooting, Call Centers, Leadership, VoIP
Education
Penn State University
Bachelor of Science: Psychology with Business Option, Concentration of Studies: Industrial and Organizational Psychology, 3.46
Vonage Production CoordinatorVonage Marketing2006 - Present
Education
Rutgers University-New Brunswick 1979 — 1983
Wood Hudson Cancer Research Lab, Inc. November 2013 - Present
Resource Graphics LLC August 2008 - Present
Spherion at Blue Shield of CA April 2010 - October 2010
DHL May 2009 - April 2010
Vonage March 2008 - December 2008
DHL April 2004 - February 2008
Nessler & Wagner Company January 2000 - April 2004
First Union May 1995 - July 1999
AT&T-American Transtech January 1994 - May 1995
AT&T-Universal Card March 1990 - January 1994
Skills
Call Center, Budgeting, Customer Service, Process Engineering, Customer Relations, Forecasting, Budgets, Financial Modeling, Process Improvement, Change Management, Management, Strategic Planning, Business Analysis, Sales, Project Planning, Operations Management, Leadership, Call Centers, New Business Development, Logistics, Telecommunications
Education
Northern Kentucky University 1978 — 1982
Bachelor of Science, Mathematics-Computer Science
Brookdale Community College September 2010 - Present
Vonage July 2006 - Present
Maden Technologies March 2005 - July 2006
DEC/Compaq/HP 1995 - 2005
AT&T Bell Laboratories 1990 - 1994
Education
The George Washington University 2001 — 2008
Masters Certificate, Project Management
New York University - Polytechnic School of Engineering 1976 — 1981
MSEE
New York University - Polytechnic School of Engineering 1972 — 1976
BSEE
Vonage March 2015 - Present
Vonage Holdings June 2008 - Present
Telcordia Technologies December 2007 - June 2008
Sun Microsystems 2007 - 2007
Avaya 2005 - 2006
CGI-AMS 2002 - 2005
Key Data Solutions 2001 - 2001
Key Data Solutions 2001 - 2001
Sun Microsystems 2000 - 2001
Skills
Sourcing Expert, Full-cycle Recruiting, Applicant Tracking..., College Recruiting, Talent Acquisition, Technical Recruiting, Internet Recruiting, Salary Negotiation, Screening, Interviewing, Recruitment/Retention, Talent Management, Hiring, Vendor Management, Resume Writing, PeopleSoft, Metrics, Candidate Assessment, Professional Networking, Social Networking, Interviews, Recruiting, Benefits Negotiation, Cold Calling, Temporary Placement, Leadership, Business Networking, Human Resources, Management, Staffing Services, Sourcing, Screening Resumes, SDLC, Contract Recruitment, Deferred Compensation, Onboarding, Employee Relations, Performance Management, IT Recruitment, Business Development, Permanent Placement, Staff Augmentation, Employer Branding, Executive Search, Call Centers, Personnel Management, Employee Training, Employee Benefits, Resource Management, Training
Education
Katharine Gibbs 2004 — 2005
Certificate, Paralegal
Raritan Valley Community College
AT&T March 2008 - Present
AT&T 2008 - Present
Vonage November 2007 - March 2008
AIG/TRC 1995 - 1997
Tranatlantic Reinsurance 1993 - 1996
trecom 1993 - 1995
Skills
SDLC, Requirements Analysis, Telecommunications, Integration, Business Analysis, Agile Methodologies, Enterprise Software, Unix, PMP, Mergers & Acquisitions, Software Development, Perl, Software Project..., SQL
Education
Queens College 1983 — 1987
BS, Computer Science
Vonage June 2010 - Present
Morgan Stanley Smith Barney January 2010 - May 2010
Teradata Pvt Ltd April 2008 - May 2009
Valuelabs February 2006 - March 2008
WNS April 2005 - January 2006
Sierra Atlantic May 2004 - December 2004
Galaxy Software April 2002 - April 2004
Skills
Data Modeling, Oracle, Data Warehousing, Unix Shell Scripting, SDLC, Erwin, SQL, ETL, PL/SQL, Teradata, Microsoft SQL Server, Database Design, Requirements Analysis, Architecture, Business Intelligence, Business Objects, Data Integration, Databases, Informatica, Performance Tuning, Enterprise Architecture, SSIS, Software Documentation, Solution Architecture, Teradata Data Warehouse, Unix, SQL Tuning, Data Analysis
Education
North Maharashtra University 1998 — 2002
BE, Computers
Vonage March 2015 - Present
Johnson & Johnson (Worksense) March 2014 - August 2014
Johnson & Johnson March 2009 - January 2013
Johnson & Johnson 2006 - 2009
Johnson & Johnson January 2001 - February 2006
Rutgers, The State University of New Jersey January 1998 - January 2000
Skills
Leadership Development, Organizational..., Talent Management, E-Learning, Project Management, Leadership, Employee Engagement, Coaching, Microsoft Office, Change Management, Process Improvement, Learning Organizations, Management, Executive Coaching, Strategic Planning, Organizational..., Human Resources, Performance Management, Employee Training, Program Management, Instructional Design, Training
Education
KATHARINE GIBBS COLLEGE 2002 — 2003
Certificate, Visual Communication
Rutgers University-New Brunswick 1998 — 2002
BA, Sociaology
LG Ad October 2014 - Present
Vonage June 2013 - October 2014
Pioneer Electronics December 2011 - March 2013
BIC July 2007 - November 2011
Symbion Health May 2006 - June 2007
Bayer HealthCare June 2003 - June 2005
Unilever May 2001 - June 2003
Skills
Integrated Marketing, FMCG, Cross-functional Team..., Customer Insight, Market Research, Product Development, Advertising, Analytics, Brand Architecture, Segmentation, Team Management, Brand Management, Marketing Management, Market Planning, Retail, Strategy
Education
RMIT University 2005 — 2006
Master's degree, Marketing
ESPM, Higher School of Advertising and Marketing 1996 — 1999
Bachelor in Marketing, Marketing
Bialik
Highschool
Vonage November 2011 - Present
Day Pitney LLP January 2009 - November 2011
Day Pitney LLP July 2006 - December 2008
Day Pitney LLP March 2000 - June 2006
Ravin, Sarasohn, Cook, Baumgarten, Fisch & Rosen September 1999 - March 2000
Hon. Paul J. Vichness J.S.C. September 1998 - August 1999
Skills
Corporate Governance, Securities Regulation, Securities, Corporate Law, Mergers, IPO, Legal Advice, Capital Markets, Civil Litigation, Private Placements, Mergers & Acquisitions, Legal Research, Intellectual Property, Equities
Education
Washington and Lee University School of Law 1995 — 1998
J.D.
Penn State University 1991 — 1995
B.A.
West Essex Regional High School 1987 — 1991
MetLife December 2014 - Present
MetLife April 2013 - December 2014
MetLife July 2011 - April 2013
Vonage August 2010 - July 2011
Vonage August 2008 - August 2010
Amicus Therapeutics 2007 - 2008
Bloomberg May 2007 - August 2007
Hoagland, Longo, Moran, Dunst & Doukas 2005 - 2006
Education
Rutgers University-New Brunswick
MA, Labor and Employment Relations
Rutgers University-New Brunswick 2003 — 2007
BA, Labor Relations, Psychology
Vonage December 2012 - Present
Vonage 2012 - Present
Vonage November 2007 - November 2010
OCEAN Inc. 1978 - 1980
Skills
Product Management, Program Management, Software Documentation, Captivate, SIP, Business Analysis, Mobile Devices, Process Improvement, VoIP, Workforce Management, Project Management, Call Center, Customer Satisfaction, Telecommunications, Team Leadership, Customer Experience, Cross-functional Team..., Integration, Customer Service, Customer Retention, Wireless, Vendor Management, Operations Management, Training, Account Management, Troubleshooting, Call Centers, Security, Start-ups, CRM, Telephony, Data Center, Visio, Avaya, LAN-WAN, IP, Switches, Avaya Technologies
Education
University of Massachusetts Dartmouth 1980 — 1985
Bachelor of Arts (B.A.), Philosophy
Rochester Institute of Technology 1970 — 1972
Associate of Arts and Sciences (A.A.S.), Biomedical photography
Datera July 2015 - Present
Microsoft January 2013 - Present
Storsimple April 2012 - Present
HP December 2010 - April 2012
3PAR 2008 - December 2010
Vonage 2006 - 2008
Sun Microsystems 1998 - 2003
Skills
Data Center, Storage, Storage Area Networks, Cloud Computing, Virtualization, Enterprise Storage, 3PAR, Storage Virtualization, NAS, HP, Storage Solutions, High Availability, SAN, VMware, SaaS
Education
Rutgers University-New Brunswick
Computer Science
Visiting Nurse Service of New York November 2004 - Present
Visiting Nurse Service of NY 2004 - Present
Vonage December 2003 - October 2004
Fujitsu Consulting 1996 - 2003
Pace University BriarCliff/PleasantVille 1989 - 1994
Skills
Technical Support, Active Directory, Healthcare Information..., Troubleshooting, Computer Hardware, TCP/IP, Windows Server, Windows XP, Security, System Administration, Unix, Software Documentation, XP, VPN, Call Centers, Windows, VoIP, Business Analysis
Education
Pace University 1990 — 1994
BS, Computer Science
Merck 2010 - 2015
Verizon June 2010 - October 2010
D&B 2007 - 2009
Vonage 2004 - 2007
Avaya 1997 - 2002
Lucent Technologies 1994 - 1997
GEC 1987 - 1993
Skills
Cross-functional Team..., Product Management, Competitive Analysis, Management, User Experience, Testing, Usability, Integration, Analysis, Product Development, Strategy, Task Analysis, Program Management, Usability Testing, Heuristic Evaluation, Usability Engineering, Leadership, Web Design, Sales, Integrated Marketing
Education
Stevens Institute of Technology
MS, Human Factors Engineering
Rutgers University-New Brunswick
BS, Industrial Engineering
National Parts Supply, Inc. December 2010 - Present
Vonage December 2006 - 2010
GI Apparel Inc November 2005 - August 2006
Strategic Corporate Solution December 2004 - October 2005
Cosi, Inc. May 2002 - February 2004
McGraw Hill Inc December 1999 - March 2002
Journal Register Company Inc., February 1998 - December 1999
Education
University of Phoenix 2005 — 2009
MBA, Accounting
Rider University 1995 — 1999
BS, Accounting
CVS August 2010 - Present
Vonage January 2006 - September 2009
Skills
Customer Service, Management
Education
Ocean County College 2010 — 2013
Business Administration
esbVapes, LLC May 2014 - Present
Vonage 2009 - 2011
Skills
Security, Technical Support, Microsoft Office, Telecommunications, Network Security, Microsoft Excel, Networking, Cloud Computing, Start-ups, Entrepreneurship, Customer Service, Sales, Strategy, E-commerce, Brand Development, Call Centers, Management, Troubleshooting, Team Leadership, Software Documentation, Adobe Creative Suite, Computer Repair, Customer Satisfaction, Customer Relations, Customer Experience, Customer Support, Long-term Customer..., Team Building, Computer Security, Computer Maintenance, Computer Network..., Cloud Storage, Network Engineering, Network Design, Network Architecture, Overseas Sourcing, Electronic Payments, Payment Card Processing, DNS Administration, IP VPN, VoIP protocols SIP
Education
Ocean County College
Business Administration, Management and Operations
AVTech
Computer Systems Networking and Telecommunications
Savannah College of Art and Design 2002 — 2003
Animation, Interactive Technology, Video Graphics and Special Effects
T-Mobile April 2015 - Present
AT&T August 2010 - April 2015
Namtra Business Solutions Inc. (Now Orion Systems) March 2008 - July 2010
Comcast Cable November 2005 - September 2006
Vonage January 2005 - November 2005
AT&T February 1998 - December 2004
IBM 1997 - 1998
Skills
Agile Methodologies, IMS Core Network, Cloud Applications, Packet Core Network, MPLS Networking, VoIP, IP Multimedia Subsystem, Software Solution..., Order Management and..., Project Management, Integration, Ethernet Networking..., Vendor Management, Wireless, Telecommunications, Business Analysis, XML, SoapUI, Java Web Services, Oracle Database, Visio, Cloud Computing, Cross-functional..., Scrum, System Deployment, IT Service Delivery, Program Management
Education
Osmania University 1991 — 1995
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Big Data Hadoop Training 2014 — 2015
Certification, Big Data Hadoop
Vonage September 2005 - Present
AT&T October 2002 - November 2004
AT&T March 1998 - October 2002
AT&T March 1997 - March 1998
AT&T August 1996 - March 1997
AT&T April 1993 - August 1996
Skills
Process Improvement, Vendor Management, Analysis, Telecommunications, Call Centers, Training, Customer Experience, Customer Satisfaction, Team Management, VoIP, Cross-functional Team..., TCP/IP, Technical Support, Sales Operations, Management, Workforce Management, Outsourcing, Customer Service, Wireless Networking, Call Center, Wireless, Team Leadership, Troubleshooting, Customer Retention
Education
Rockland Community College 1981 — 1983
Vonage December 2012 - Present
Niksun February 2010 - December 2012
Student At PolyTechnic University of NYU September 2008 - January 2010
Mahindra Satyam August 2004 - August 2008
Skills
PL/SQL, Data Warehousing, ETL, SQL, Unix Shell Scripting, Unix, Oracle, Java, C++, Flex, ActionScript
Education
Polytechnic University 2008 — 2010
Master, Computer and Information Science, 3.8
New York University - Polytechnic School of Engineering 2008 — 2009
Master, Computer Science
Utkal University 2000 — 2004
Electrical and Electronics Engineering
Express Scripts June 2013 - Present
SCMDATA November 2011 - February 2013
Cablevision October 2008 - October 2011
Vonage November 2007 - July 2008
Vonage August 2007 - November 2007
Vonage June 2006 - August 2007
Bates Cosse January 2005 - February 2006
Bates Cosse March 2004 - December 2004
National Youth Service March 2003 - February 2004
Towncriers Limited September 2002 - March 2003
Skills
Call Center, Telecommunications, Networking, Business Analysis, MS Project, Access, Visio, Vendor Management, Technical Support, Resource Management, Project Management, Team Leadership, Forecasting, Software Documentation, Data Analysis, Data Modeling, Software Development, IT Strategy, Help Desk Support, Cloud Computing, Call Centers, SDLC, Quality Assurance
Education
Pace University 2009 — 2011
Masters, Science Information Systems; Data Communications
Pace University 2009 — 2010
M.Sc, Info System and Telecommunication
University of Ibadan, Ibadan Oyo State Nigeria 1998 — 2002
Bachelors of Science, Statistics
University of Ibadan 1996 — 2002
B.sc, Statistics
Vonage August 2014 - Present
12Cycles Communications March 2010 - Present
The Luxury Travel Group August 2012 - January 2013
Two Food Dudes Ltd November 2008 - March 2010
toptable.com October 2005 - July 2008
NME, Q Magazine, Rockfeedback.com, Various Titles May 2003 - December 2007
Glastonbury Festival June 2004 - June 2006
Adecco 2003 - 2005
Excess Press October 2001 - February 2004
MTV Networks June 1999 - May 2001
Skills
Photoshop, HTML, Microsoft Office, User Experience, Adobe Fireworks, Content Marketing, SEO, Editing, Digital Media, Writing, Facebook, Press Releases, Content Strategy, Web Content, Publishing, Email Marketing, Magazines, Public Relations, Event Planning, Marketing, Content Management, Dreamweaver, Online Marketing, Copy Editing, Copywriting, Blogging, Social Media
Education
Northern Illinois University 1994 — 1997
BA, Corporate & Organizational Communications
Augustana 1992 — 1994
Theology
Rolling Meadows High School 1988 — 1992
Vonage September 2011 - Present
Vonage June 2006 - September 2011
Nextel Communications 1996 - 2006
Skills
Call Centers, Vendor Management, Cross-functional Team..., Telecommunications, Finance, Forecasting, Analysis, Business Analysis
Education
Rutgers University-New Brunswick 1988 — 1992
BA, Slavic & East European Studies
Vonage July 2015 - Present
Vonage March 2014 - June 2015
Vonage May 2013 - February 2014
Vonage August 2011 - April 2013
Vonage August 2010 - August 2011
Vonage July 2009 - August 2010
Cablevision July 2007 - August 2008
Skills
Troubleshooting, VoIP, Networking, Technical Support, TCP/IP, Testing, Routers, Switches, LAN-WAN, SIP, IP, WAN, Cisco Technologies, Windows, Software Documentation, Microsoft Office, Telecommunications, Process Improvement, Technical Writing, Integration, Project Management, Training, Management, Quality Assurance, Wireless, Software Installation, Data Center, Program Management, Computer Hardware, Security, VPN, Network Administration, BMC Remedy, Help Desk Support, Firewalls, Unified Communications, Vendor Management, Network Engineering, Ethernet, Computer Network..., System Deployment, Call Center, Call Centers, Avaya, Problem Solving, OpenSIPS, Sonus, Oracle SBC, SMPP, Asterisk
Education
New Jersey Institute of Technology 2008 — 2010
Masters of Science in Management, Management of Technology
Stockton University 2003 — 2007
Bachelors of Science, Management
Vonage January 2013 - Present
Vonage February 2007 - January 2013
Vonage February 2006 - February 2007
Skills
Quality Assurance, Telecommunications, Quality Center, Call Center, VoIP
Education
Rochester Institute of Technology 1975 — 1979
BFA Communication Design, Graphic Design / Corporate Communications
Dobbs Ferry High School
JEI Learning Center - Mercerville April 2014 - Present
Vonage March 2008 - August 2012
Montenegro Management, LLC August 2000 - March 2008
Anchor Computer 1995 - 2001
Skills
Vendor Management, Project Management, Strategic Planning, Operations Management, Call Center, Management, Process Improvement, Telecommunications, Training, Business Development, Marketing Strategy, Analysis, Sales, Software Documentation, Risk Management, Call Centers
Education
City University of New York-Queens College
BA, Computer Science & English Lit.
Queens College
Bachelor of Computer Science, Computer Science & English Lit.
Vonage January 2006 - Present
Notara 1997 - 2002
Education
New York University
BA, Computer Science
A division of PNC Bank customer servicevonageJune 2004 - February 2006
vonage 2003 - 2005
Education
Raritan Valley Community College
Liberal Arts, Education
Vonage May 2010 - Present
Vonage April 2006 - Present
Payco February 1994 - March 1997
Skills
Call Centers, Vendor Management, VoIP, Team Management, Telecommunications, Customer Experience, Software Documentation, Troubleshooting, Project Management, Fraud Detection, Management, Customer Service, Customer Retention, Customer Satisfaction
Education
Park University
Bachelor's degree, Accounting and Business/Management
Frank and Kimberly Grecco January 2010 - Present
Ocean First Bank May 2009 - January 2010
Vonage May 2008 - May 2009
MONOC February 2004 - October 2008
The Atlantic Club September 2003 - May 2008
Borough of Spring Lake Beach Department April 1999 - September 2005
Education
Ocean County College 2003 — 2004
Nursing
TIAA-CREF January 2012 - September 2014
Vonage January 2010 - December 2012
Vonage January 2010 - December 2012
Cisco January 2004 - January 2006
Accent January 2003 - January 2004
PlanetOnline January 2002 - January 2003
Qualcomm January 2000 - January 2002
Skills
Linux, Java, Hibernate, Spring Framework, Tomcat, JSF, JSP, PL/SQL, Oracle, JMS, J2EE Web Services, RESTful WebServices, JSON, AJAX, Spring MVC, WebLogic, WebSphere, Git, jQuery, Velocity Templates, PostgreSQL, Portlets, AngularJS
Education
Osmania University
Master's Degree, Master Of computer Science
Vonage May 2006 - Present
IBM 2003 - 2006
Skills
Java, Ruby, JavaScript, Spring, Ruby on Rails, Groovy, Grails, jQuery, GWT, Selenium, Jenkins, Cucumber, AngularJS
Education
Princeton University 1999 — 2003
BSE, Computer Science
Vonage June 2013 - Present
Simon and Schuster October 2011 - June 2013
New York University October 1987 - June 2013
Md-Paladin October 2000 - October 2011
IBM Global Services February 1998 - October 2000
Merrill Lynch May 1995 - February 1998
Pfizer September 1993 - May 1995
Legent Software March 1991 - September 1993
Morgan Stanley February 1989 - March 1991
Citicorp April 1987 - February 1989
Education
New York University
Computer Science
Puppet Labs, Inc. May 2015 - Present
Puppet Labs, Inc. July 2014 - May 2015
Puppet Labs, Inc. August 2012 - July 2014
Advance Digital February 2010 - August 2012
Liberty Science Center March 2009 - February 2010
Liberty Science Center June 2007 - February 2009
Vonage July 2006 - December 2006
Brick Township Board of Education July 2005 - May 2006
Skills
Puppet, Linux, NetApp, DevOps, Storage Management, PHP, Python, System Monitoring, Active Directory, Hardware, CentOS, Red Hat Linux, Perl, Servers, VMware, Apache, DNS, Bash, Ubuntu, Linux System..., RHEL, Nagios, Technical Support, High Availability
Education
Ocean County College
Associate of Science (A.S.), Computer Science
Vonage February 2015 - Present
AmeriHealth Caritas January 2014 - Present
Vonage May 2012 - Present
Vonage June 2009 - May 2012
Vonage June 2008 - June 2009
UOGold July 2004 - June 2008
Skills
Call Centers, Workforce Management, Process Improvement, Call Center, Analysis, Six Sigma, Management, Forecasting, Data Analysis, Vendor Management, Quality Assurance, Customer Satisfaction, Cross-functional Team..., Training, Customer Experience, Project Planning, Leadership, CRM, Product Management, Outsourcing, Project Management, Team Leadership, Technical Support, Business Process..., Customer Retention, Sales, Team Management, Team Building, Customer Service, Performance Management, Business Analysis, Program Management, Operations Management, Troubleshooting, VoIP, Telecommunications, Avaya, Contact Centers, Capacity Planning, Time Management, Service Delivery, IVR, Wireless, Software Documentation, BPO, Call Center Development, Networking, Resource Management, Sla, Telephony
Education
Rutgers Business School 2002 — 2006
BS, Business
Rutgers Business School 2002 — 2006
Bachelor's degree, business management
Cooperative Communications November 2013 - Present
Vonage October 2010 - October 2013
Halo Media Communications Ltd March 2010 - May 2010
SkyMax Dominicana March 2005 - September 2007
Skills
IT Operations, Customer Service, Network Administration, VoIP, Networking, Testing, Quality Assurance, TCP/IP, Call Centers, Network Design, CCNA, Troubleshooting, Data Center, Cisco IOS, Cisco Technologies, DHCP, Firewalls, Management, Network Engineering, Servers, Telecommunications, Telephony, VPN, Vendor Management, Wireless Networking, Avaya, Hardware, Operating Systems, Wireless, RIP, SIP, Asterisk, SS7, MPLS, QoS, Switches, VMware, Windows Server, Linux, DNS, Microsoft Exchange, Windows 7, Business Analysis, Cisco Routers
Education
New Horizons Computer 2014 — 2014
CCNA Voice Certification.
Softmatica 2009 — 2010
CCNA Certification, CCNA
Pontificia Universidad Católica Madre y Maestra 2002 — 2008
Associated Degree, Computer Science
Politecnico Mexico 1998 — 2002
High School Degree, Information Technology
AT&T Mobility April 2013 - Present
Sprint September 2012 - April 2013
Unlock Mobile Wireless Solutions January 2010 - July 2012
AAA New Jersey Automobile Club June 2008 - November 2009
Solix 2007-2008 June 2007 - July 2008
Vonage April 2005 - October 2006
Skills
MS Office Suite, iWork, 10 Key, Customer Service, Customer Relations, Microsoft Office, Customer Satisfaction, Outlook, Leadership, Management, Teamwork, Microsoft Excel, Customer Experience, Inventory Management, Retail, Sales, Call Centers, Time Management, Telephone Skills, Team Building, Microsoft Word, Merchandising, Retail Sales, CRM, Account Management, Troubleshooting, Social Networking, Sales Management, Networking, Process Improvement, Telecommunications, Recruiting, Program Management, Mobile Devices, Customer Retention, Problem Solving, Social Media, Analysis, Mentoring, PowerPoint, Technical Support, Budgets, Training, Sales Operations, Coaching, Direct Sales, Human Resources, Strategic Planning
Education
Southern New Hampshire University 2013 — 2016
Bachelor of Science (BS), Project Management
Thomas Edison State College 2011 — 2013
International Business
North Carolina Central University 2000 — 2002
Business
Mango Health April 2014 - Present
Kareo November 2013 - April 2014
Castlight Health September 2013 - November 2013
Castlight Health August 2010 - June 2013
Impress RES, LLC June 2007 - August 2010
Vonage May 2006 - June 2007
Lockheed Martin May 2003 - October 2005
Telcordia Technologies May 2001 - August 2001
Skills
Web Services, Database Design, MySQL, SQL, Java, Ruby on Rails, Ruby, Data Analysis, Requirements Analysis, Systems Analysis, Red Hat Linux, Linux, Ubuntu, RHEL, CentOS, Bash, Capistrano, MyBatis, Tomcat, Flex, ActionScript, Flash, JSON, XML, Apache Velocity, ANTLR, Memcached, Lucene, Spring, Phusion Passenger, Apache, Git, Maven, Jenkins, HTTP, SIP, RETS, SAML, Eclipse, Scalability, Python, Hadoop, Amazon Web Services...
Education
The Johns Hopkins University 2003 — 2005
Master of Science (MS), Electrical and Computer Systems Engineering
Rensselaer Polytechnic Institute 2000 — 2003
Bachelor of Science (BS), Computer Science and Psychology
BMC Software October 2008 - Present
kgb September 2002 - May 2008
Vonage 2008 - 2008
Skills
IT Service Management, ITIL, BMC Remedy, Service Desk, Enterprise Software, Cloud Computing, SaaS, Virtualization, VMware, CMDB, Microsoft SQL Server, Systems Management, Active Directory, Numara Footprints, Databases, Help Desk Support, Microsoft Exchange, Windows 7, Windows Server
Education
Pamantasan ng Lungsod ng Maynila 1996 — 2001
Bachelor's degree, Computer Engineering
Vonage June 2006 - Present
Skills
VoIP, Microsoft Excel, Analysis, Training Facilitation, training content..., Technical Support, Troubleshooting, Networking, Customer Service, Call Centers
Education
Ocean County College 1997 — 2000
Mike Parisi Tax Consultants November 2013 - Present
Staten Island University Hospital April 2011 - November 2013
Joe Parisi Tax Service December 2008 - November 2013
Vonage June 2006 - June 2008
C3i December 2003 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Information Management, Schedule, Customer Service, Customer Satisfaction, Frontline Management, Outstanding..., Building Relationships, Relationship Management, Business Relationship...
Education
Rutgers University 2012 — 2015
Valencia Community College 1999 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
Vonage February 2014 - Present
Advantage Sales & Marketing June 2013 - Present
The Wendy's Company July 2012 - August 2013
Taco Bell September 2011 - June 2012
Skills
Customer Service, Food Service, Food Safety, Outstanding..., Time Management, Cashiering, Restaurants, Food & Beverage, Food, Cash Handling Experience, Inventory Management, Hiring, Customer Satisfaction, Inventory Control, Hospitality, Catering, Restaurant Management, Food Preparation, Process Scheduler, Profit, Cash Register, Retail, Teamwork, Employee Training
Education
North Carolina Central University 2010 — 2014
Bachelor's degree, Business Administration and Management, General
Lumberton Senior High 2006 — 2010
High School diploma