Vonage Company
Industry: Telecommunications company
DescriptionVonage is a publicly-held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol. Customer service: 020 7993 9000 Headquarters: Holmdel, New Jersey, United States Revenue: 221.8 million USD (2015) CEO: Alan Masarek (6 Nov 2014–) Parent organization: Vonage Holdings Founders: Jeffrey A. Citron, Jeff Pulver
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Vonage Employees
Google October 2013 - Present
Vonage December 2010 - October 2013
Broadview Networks September 2000 - December 2010
Lucent 1998 - 2000
Skills
Managed Services, Telecommunications, VoIP, SIP, Wireless, Telephony, IP, Co-location, Cloud Computing, Channel, Carriers, Strategic Partnerships, TDM, Vendor Management, Business Development, New Business Development, Channel Partners, Hosted Services, Product Management, SIP Trunking, MPLS, Unified Communications, Network Engineering, Start-ups, Broadband, WAN, Go-to-market Strategy, Enterprise Software, Integration, SaaS, Ethernet, Mobile Devices, Data Center, Professional Services, Call Centers, Network Design, Direct Sales, Mobile Technology, Internet Services, Networking, Network Architecture
Education
Stevens Institute of Technology 2003 — 2005
Masters, Technology Management
Fairfield University 1994 — 1998
BS, Marketing
Christian Brothers Academy 1990 — 1994
High School, NA
Scripps Networks Interactive January 2013 - Present
ClairMail November 2011 - November 2012
Google July 2011 - October 2011
Wells Fargo March 2010 - July 2011
Help Each Other May 2008 - January 2010
Gameloft July 2007 - March 2008
Vonage 2001 - 2007
Parade ATW 2004 - 2005
nVision NYC April 2000 - April 2001
Skills
User Experience, Mobile Applications, Web Design, Information Architecture, Mobile Devices, User Interface Design, Interaction Design, User Experience Design, CSS, Adobe Creative Suite, Usability Testing, HTML, Music Production, Product Development, User Interface, Web Development, User-centered Design, Agile Methodologies, Product Management, Start-ups, Usability, Wireframes, Thought Leadership, Team Leadership, Visual Design, User Scenarios, Heuristic Evaluation, User Research, Mobile Design, OmniGraffle, OptimalWorkshop, Sketch App, Verify App, InVision, SurveyMonkey, Lean Thinking, Strategic Planning, Card Sorting
Education
Full Sail University 1996 — 1997
Associates, Recording Engineering
Guaranty Insurance Services Inc / INSURICA February 2012 - Present
L'Oréal 2006 - 2008
Vonage 2003 - 2006
Skills
Recruiting, Employee Benefits, Human Resources, Onboarding, Deferred Compensation, Benefits Administration, HRIS, Talent Acquisition, Personnel Management
Education
Kean University 1999 — 2003
Bachelor of Science (B.S.), Accounting
Grand Canyon University ProducerAmerican Income Life Insurance CompanyJanuary 2014 - Present
Vonage August 2013 - January 2014
Skills
Acting, Business, Performing Arts, Dance, Theatre, Improvisation, Presenter, Drama, Voice Acting, Voice Over, Film, Performing, Contemporary Dance, Jazz Dance, Live Events, Entertainment
Education
Grand Canyon University 2010 — 2014
South Mountain Community College 2006 — 2010
Associate of Arts (A.A.)
Arizona State University
Fidelity Bank March 2015 - Present
NCR Corporation January 2014 - May 2015
Desi Consignment August 2011 - December 2012
Vonage September 2011 - August 2012
It’s About Time September 1998 - January 2006
Skills
Customer Satisfaction, Marketing, Sales, Marketing Strategy, Visual Merchandising, Team Leadership, Leadership, Microsoft Excel, Customer Service, Microsoft Office, Strategic Planning, Teamwork
Education
Gwinnett Technical College
Amazon Web Services June 2011 - Present
Harvey Mudd College January 2011 - May 2011
Barling Bay LLC September 2010 - May 2011
ULA - United Launch Alliance - Lockheed Martin & Boeing June 2010 - August 2010
Center for Integration of Medicine and Innovative Technology September 2009 - December 2009
Vonage June 2009 - August 2009
Emutek September 2006 - December 2006
Skills
Hardware, Matlab, Computer Hardware, Labview, Verilog, C, Electrical Engineering, Embedded Systems, Testing, Algorithms, System Architecture, Engineering, Python, VHDL, Server Design, Signal Processing, Systems Engineering, Cloud Computing, Circuit Design, Sensors, Debugging, Microprocessors, Perl, C++, FPGA, Analog, Microsoft Excel, Linux, Firmware, LabVIEW
Education
Harvey Mudd College 2007 — 2011
Bachelor of Science
High Technology High School 2004 — 2007
Vonage August 2015 - Present
Interactive Program Guide, Inc. June 2015 - Present
Gallery Ventures June 2014 - Present
BBO Global LLC June 2001 - Present
Rovi June 2014 - July 2015
Hewlett-Packard January 2013 - June 2014
Motorola, a Google company July 2010 - August 2012
Qualcomm June 2002 - June 2009
Mobilocity 1999 - 2002
Deloitte & Touche LLP August 1998 - March 2000
Skills
Entrepreneur, Product Development, Product Management, Start-ups, Venture Capital, Product Design, Mobile Devices, Mobile Applications, Cloud Applications, Entrepreneurship, Product Strategies, Cloud Computing, Strategy, Business Development, Business Strategy, Program Management, Competitive Analysis, Telecommunications, CRM, Leadership, Strategic Partnerships, Product Marketing, Management, Strategic Planning, Integration, Wireless, IT Strategy, Go-to-market Strategy, Cross-functional Team..., Mobile Technology, Agile Methodologies, Software Development, SaaS, Product Lifecycle..., International Business, Mobile Communications, Vendor Management, Team Building, New Business Development, Professional Services, Product Launch, User Experience, Product Planning, Analytics, Business Alliances, Enterprise Software, Marketing, Channel Partners, E-commerce, Executive Management
Education
Stanford University 2010 — 2013
SDRM, Strategy, Decision, and Risk Management
Palo Alto School of Hypnotherapy 2011 — 2012
Certified Hypnotherapist, Hypnotherapy/Hypnotherapist
Harvard Business School 2010 — 2011
Executive Program, Product Development and Innovation
University of Michigan
Bachelor of Science (BS), Chemistry
University of Michigan
Bachelor of Science (B.S.), Cell/Cellular and Molecular Biology
Monroe High School 1987 — 1990
Syniverse Technologies – 6 mo. Contract from Kforce April 2014 - October 2014
Collabra contracted to AT&T September 2010 - September 2013
Collabera September 2010 - September 2013
TSR consulting Services contracted to AT&T August 2006 - August 2009
Vonage 2005 - 2006
ACS Healthcare Solutions 2004 - 2005
ATT Managed Internet Serices 1998 - 2003
Lincoln Technical Institute (formmally Cittone Institute) 1999 - 2002
AT&T International Faclity Management 1995 - 1998
ATT-International Bids and Proposals 1992 - 1995
Skills
Telecommunications, Troubleshooting, PMP, VoIP, Networking, SDLC, Wireless, System Administration, Unix, Switches, Network Design, Databases, WAN, Network Administration, Analysis, Management, Microsoft SQL Server, VPN, Access, Training, Project Management, Heavy Waterfall Methods, Agile Project Management, Scrum Master Accredited..., Scrum Product Owner..., Proposal Generation, Defined Benefis, Teaching, International Business, cross functional team...
Education
Eckerd College 1996 — 2010
Bachelor of Arts (B.A.), Bussiness Management, 3.2
Tampa Techncial Inst 1973 — 1975
AS, Computer Engineering Technology
Vonage July 2014 - Present
Reynolds Plantation May 2013 - May 2014
RecSports December 2012 - August 2013
Kai Thai Sushi Bar & Grill February 2012 - January 2013
Elite Hoops Basketball Camp May 2009 - May 2012
Skills
Leadership, Microsoft Excel, PowerPoint, Time Management, Microsoft Office, Customer Service, Event Planning, Microsoft Word, Sales Management
Education
Georgia College and State University 2011 — 2014
Vonage September 2015 - Present
iCore Networks July 2014 - Present
iCore Networks June 2012 - July 2014
Dolce Vita Cucina Italiana January 2007 - December 2012
Scoops2U The Ice Cream Catering Company April 2011 - August 2011
Universal Cheerleader Association May 2008 - January 2011
Skills
Microsoft Office, Customer Service, Marketing, Management, Leadership, PowerPoint, Operations Management, Research, Human Resources, Event Management, Salesforce.com, Public Speaking, Nonprofits, Sales, New Business Development, Integrated Marketing, Social Media, Social Networking, Unified Communications, Time Management
Education
George Mason University 2007 — 2012
Degree: Bachelors of Science, Marketing
Vonage June 2013 - Present
Rum Runners/ Plantation Room 2010 - 2013
Skills
Recruiting, Entrepreneurship, Training, Advertising, Payroll, Sales, Contract Negotiation, Account Management, Cold Calling, Sales Management, Direct Sales, Salesforce.com, Sales Process, Customer Retention, Lead Generation
Education
Georgia Southern University 2008 — 2013
Major in Marketing, Minor in Business Management & Health/Nutrition
Elon University
Summit Security Services, Inc. March 2005 - Present
C3 Consulting November 2007 - March 2008
Vonage October 2004 - February 2005
Skills
Network Engineering, Computer Hardware, Computer Information..., Information Technology, VoIP, Help Desk Support, Hardware, VPN, Active Directory, Routers
Education
Essex County College 1997 — 1999
Registered Nursing/Registered Nurse
Upsala College 1994 — 1995
Computer Technology/Computer Systems Technology
Arysta LifeScience 2005 - 2013
Vonage 2005 - 2005
Sun Microsystems 2001 - 2004
Delta Corporate Services 1991 - 2001
Skills
ERP, Business Intelligence, Integration, Team Building, Business Process..., Outsourcing, IT Strategy, Change Management, Project Portfolio..., Strategy, Risk Management, Process Improvement, Program Management, Enterprise Software, Enterprise Architecture, Project Management, Leadership, Resource Management, Technology Planning, IT Management, Web Content Management, Management Consulting, Cross-functional Team..., Business Process, PMO, SaaS, Supply Chain Management, IT Outsourcing, Agribusiness, Product Development, Data Warehousing, ITIL, Data Center, Supply Chain, SharePoint, CRM, Product Management, Vendor Management, Inventory Management, Strategic Planning, Sales Operations, Budgets, Application Development, Product Integration, Lead Change, Business Transformation, Team Leadership, SAP ERP, Collaborative Leadership, Collaborative Problem...
Education
Hartwick College
Bachelor of Arts (B.A.), Biology / Chemistry
Hearthstone Grill & Brewpub January 2014 - June 2014
Middlesex County Department of Corrections November 2006 - June 2013
Borough of Helmetta February 2012 - July 2012
Lorelei Staffing September 2006 - November 2006
Vonage February 2005 - July 2006
Skills
Computer Oriented, Office Administration, Filing, Secretarial Skills, Public Relations, Customer Service, Crisis Management, Security, Physical Security, Investigation, Quality Assurance, Law Enforcement, Management, Inventory Management, Microsoft Office, Training, Criminal Justice, Leadership, Emergency Management, First Aid, Food, Social Media, Customer Satisfaction, Time Management, Negotiation
Education
Middlesex County College 2003 — 2004
n/a, Communications
East Stroudsburg University of Pennsylvania 2002 — 2003
n/a, Communications
Verizon Wireless May 2013 - Present
Vonage September 2012 - May 2013
Vonage September 2008 - September 2012
Google 2007 - 2008
DoubleClick 1998 - 2008
Skills
Agile Methodologies, Mobile Devices, SDLC, Perl, Unix, Software Development, Scrum, Quality Assurance, Integration, Software Project..., Agile Project Management, Testing, User Acceptance Testing, Requirements Analysis, Strategy, Telecommunications, Leadership, Software Quality..., Software Engineering, Business Development
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas) 1987 — 1992
Master's degree
LUO 3 Technology Inc April 2010 - Present
FY Grid January 2010 - January 2011
Vonage August 2009 - August 2010
Alfa Medical March 2000 - December 2007
CSTC April 1988 - July 1998
Skills
Cloud Computing, Technical Support, Project Management, Microsoft SQL Server, Intellectual Property, C#, NetSuite, VBScript, Medical Equipment, CSS Javascript, Network Administration, Windows System..., Strategic Partnerships, E-commerce, Marketing, Medical Devices, Management, Laboratory Equipment, Entrepreneurship, Microsoft Excel
Education
UNH Law School 1998 — 1999
Master, Intellectual Property Law
Harbin Engineering University 1985 — 1988
Master of Engineering (MEng), Power
Harbin Engineering University 1981 — 1985
Bachelor of Engineering (BEng), Marine Power
Universal Language Service, Inc. April 2014 - Present
Vonage March 2013 - Present
Parker Corporate Services Inc. August 2013 - May 2014
DynCorp International June 2011 - June 2012
Global Linguist Solution December 2009 - June 2011
Global Linguist Solution March 2009 - July 2009
Skills
Foreign Languages, Translation, Multilingual, Spanish, Interpreting, Microsoft Office, Office Administration, Computers, Public Relations, Local Search, Arabic, Linguistics, Security, Proofreading, Leadership, Cultural Awareness, Management, Russian, Intercultural...
Education
Pima Community College 2013 — 2015
University of Baghdad 2000 — 2005
Bachelor's degree, Spanish Language and Literature
Marx Distribution July 2015 - Present
American Residential Services March 2015 - Present
Self - employed September 2007 - Present
'Self-Employed' July 2006 - Present
Apex Software solutions October 2014 - January 2015
Eyelevel Educational Centers February 2014 - April 2014
Vonage September 2013 - October 2013
Skills
Microsoft Office, Notepad++, Silhouette, Advertising, Marketing, Marketing Strategy, Teaching, Management, Market Research, Marketing Communications, Facebook, Social Media, Propaganda, Strategic Communications, Applied Mathematics
Education
Edinboro University of Pennsylvania 2011 — 2013
Bachelor's degree, Communication and Media Studies
Vonage October 2010 - Present
Skills
Telecommunications, VoIP, Call Centers, Troubleshooting, TCP/IP, Wireless, IP, Customer Experience, Vendor Management, SIP, Technical Support, Cisco Technologies, Mobile Devices, Switches, Telephony
Education
Drew University 2004 — 2008
Bachelor of Arts (BA), Sociology
Vonage August 2015 - Present
Telesphere (merged with Vonage Business) August 2013 - July 2015
Ohio University August 2012 - July 2013
Meredith June 2007 - June 2012
Meredith 2007 - 2010
Ames Soccer Club 2004 - 2007
DuPont Pioneer 2006 - 2006
Skills
Financial Reporting, Financial Analysis, Budgets, Social Media, Accounting, Forecasting, Microsoft Excel, Microsoft Office, Customer Service, Account Management, Process Improvement, Facebook, PowerPoint, Project Management, Sales, Time Management
Education
Iowa State University 2003 — 2007
Bachelor of Science (BS), Accounting, Finance, and History
Vonage June 2014 - October 2014
Georgia State Fundraisers October 2013 - July 2014
Skills
Customer Service, Microsoft Office, Research, Social Media, Public Speaking, C++, English, Mac OS, Interpersonal Skills, Leadership, Sales Management, Team Building
Education
Georgia State University 2013 — 2017
Bachelor's Degree, Business Administration, Management and Operations
Dunwoody High School 2012 — 2013
High School Diploma
Vonage September 2014 - Present
Merrill Lynch September 2013 - September 2014
Staples August 2012 - September 2013
Skills
HTML, Visual Studio, Java, XML, C, ASP, Android Development, Hardware, Web Services, JavaScript, Object Oriented Design, CSS, jQuery
Education
Kean University 2009 — 2013
Bachelor of Science (BS), Computer Science
Job Seeker July 2014 - Present
Atlantis Health Plan 2007 - July 2013
Vonage July 2005 - May 2007
Alpharma 2003 - 2005
Novartis Consumer Health 1999 - 2003
Comcast 1995 - 1998
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Brokers, Medicare, Disability Insurance, Term Life Insurance, Life Insurance, Strategic Financial..., Financial Analysis, Long-term Care, Health Savings Accounts, Management, Leadership, Budgeting, Project Management, Process Improvement, Account Management, Forecasting
Education
Fairleigh Dickinson University
Master of Business Administration (MBA), Business Administration and Management, General
Fairleigh Dickinson University
Bachelor of Science (BS), Finance, General
VanRan Communications Services, Inc. May 2015 - Present
VanRan Communications Services, Inc. August 2012 - April 2015
Sharp Electronics 2008 - July 2012
ComSci 2008 - 2010
Citi 2007 - 2008
Vonage July 2006 - July 2007
Vonage December 2005 - June 2006
Skills
Integration, VoIP, Call Center, Vendor Management, Telecommunications, IT Strategy, Call Centers, CRM, Outsourcing, Project Management, IT Management, Troubleshooting, Management, Enterprise Software, Service Delivery, Cross-functional Team..., Networking, Telephony, Technical Support, Leadership, Mobile Devices, Strategy, Avaya, SIP, Unified Communications, Managed Services, Quality Assurance, Data Center, Wireless, Cloud Computing, IP, Process Improvement, Software Installation, Infrastructure, System Deployment, Account Management, Testing, Disaster Recovery, Consulting, ITIL, LAN-WAN, WAN, MPLS, Product Management, Network Design, Ethernet
Education
University of Puerto Rico - Main Campus 2002 — 2005
BA, Business Administration, Information Systems
Florida Institute of Technology 2000 — 2001
BS, Computer Science, Software Engineering
Episcopal Cathedral School 1995 — 2000
High School
Costume SuperCenter August 2007 - October 2012
Vonage November 2007 - October 2009
The College Board August 2002 - May 2006
Skills
Technical Support, Wireless Networking, MS Office, Project Management, VoIP, Supervisory Experience, Quality Assurance, Customer Service, Telecommunications, Networking, Training, XP, Windows 7, Disaster Recovery, Coaching, LAN-WAN, Team Leadership, Coordination, Process Improvement
Education
Fordham University 2005 — 2006
2 semesters, History
University of Phoenix Online 2003 — 2005
30 College Credits, Business Administration and Management, General
Vonage January 2011 - Present
Skills
Competitive Intelligence, Telecommunications, Management, VoIP, Analysis, Go-to-market Strategy, Product Management, Customer Service, Research, Competitive Analysis, Business Intelligence, Vendor Management, Cross-functional Team..., Call Centers, Customer Experience, Troubleshooting, Microsoft Excel, Requirements Analysis, Quality Assurance, Leadership, Wireless, Microsoft Office, PowerPoint, Project Management, Process Improvement, Local Number Portability, Program Management, Strategic Partnerships, Mobile Devices, Customer Satisfaction, Financial Communications, Investor Relations, Windows
Education
Drexel University - College of Business and Administration 2012 — 2015
Bachelor's Degree
West Virginia University 2000 — 2001
Vonage December 2013 - Present
DHL February 2012 - December 2013
DHL July 2011 - April 2012
DHL September 2009 - July 2011
DHL January 2007 - September 2009
Skills
Digital Marketing, Project Management, Market Research, Business Analytics, Product Development, Change Management, Marketing Strategy, Marketing Communications, Customer Service..., Data Visualization, Business Strategy, 3PL, Logistics, Lead Generation, Leadership, Team Management, Telemarketing, Event Management, Photography, Supply Chain, Segmentation, Key Performance..., Corporate Sponsorships, International Trade, Supply Chain Management, Media Planning, Television, Direct Response..., Digital Media, Advertising
Education
New York University 2008 — 2009
Professional Certificate
Union County College 2007 — 2007
Certificate
Kean University 2003 — 2006
B.S.
Publicis Touchpoint Solutions April 2014 - Present
Publicis Touchpoint Solutions September 2013 - March 2014
Integra LifeSciences February 2011 - August 2013
Integra LifeSciences June 2008 - January 2011
Vonage 2006 - 2008
Oracle November 2003 - March 2005
Infosys Tech. Ltd. 2001 - 2003
Distributed Object Technologies April 2000 - October 2001
Indian Aluminium Company July 1994 - March 2000
Skills
Software Project..., Oracle E-Business Suite, Oracle Applications, Personnel Management, ERP, HRIS, Business Process, Oracle, HRIS Database Management, Team Management, PeopleSoft, Software Documentation, Requirements Analysis, Integration, Business Analysis, Requirements Gathering, Outsourcing, Consulting, Change Management, SDLC, Resource Management, Human Resources, CRM, Recruiting, Cross-functional Team..., Talent Acquisition, Business Transformation, Applicant Tracking..., Program Management, Business Process..., Talent Management, Vendor Management, Management, Process Improvement, Project Management, Leadership, Business Intelligence, Analysis, Strategy, Management Consulting, Strategic Planning, IT Strategy
Education
Indian Institute of Management, Calcutta 1997 — 2000
PGDBM, Management
Bengal Engineering College 1990 — 1994
Bachelor of Engineering, Metallurgy
BrickLiving Clothing January 2014 - Present
BrickMediaWorks LLC January 2012 - Present
Bradford Bazaar Committee March 2013 - Present
ESBE CLOTHING January 2011 - Present
BrickMediaWorks LLC March 2004 - Present
Jenny Craig August 2006 - February 2015
Vonage September 2005 - July 2006
Macy's June 1998 - November 2001
Skills
Customer Service, Inventory Management, Promotions, Troubleshooting, Scheduling, Entertainment, Web Design, Web Development, Advertising, Administration, Entrepreneurial..., Entrepreneurial Skills, Data Entry, Multimedia, Entrepreneurship, Adobe Creative Suite, Social Networking, Event Planning, Social Media Marketing, Social Media, Online Marketing, Event Management, Radio, Blogging, Public Relations, Team Building, Retail, Team Leadership, Creative Writing, Photography, Editing, Online Advertising, Digital Media, Marketing Strategy, Brand Development, Interviews, Graphic Design, Video Production, Visual Merchandising, Networking, Small Business, Management, Facebook, Marketing, Email Marketing, Public Speaking, Mobile Devices, Microsoft Office, Microsoft Word, Budgets
Education
Essex County College
Technology A.A.S
Boost Mobile October 2013 - Present
Vonage October 2012 - November 2012
Boost Mobile November 2010 - December 2011
Skills
Microsoft Office, Market Research, Teamwork, Windows, Customer Service, Sales Management, New Business Development, Customer Satisfaction, Public Relations, Outlook, Program Management, Team Building, Inventory Management, Strategic Planning, Forecasting, Operations Management, Social Media, Account Management, Leadership, Event Planning, Project Management, Sales, PowerPoint, Process Improvement, Marketing, Microsoft Excel, Management, Marketing Communications, Social Networking, Business Strategy, Team Leadership, Product Development, Business Analysis, Access, Financial Analysis, Negotiation, Troubleshooting, Public Speaking, Budgets, Microsoft Word, Advertising, Social Media Marketing, Data Analysis, Project Planning, Recruiting, Event Management, Change Management, Contract Negotiation, Retail, Marketing Strategy
Education
Everest University-Brandon 2012 — 2012
Associate's degree, Business Administration and Management, General
freedom high school tampa 2008 — 2010
school diploma
Independent Purchasing Cooperative January 2014 - Present
Advantone February 2013 - January 2014
Cmit Solutions of South Palm Beach 2010 - February 2013
Southeast National Marine Renewable Energy Center January 2011 - April 2012
New Image Labs, Inc September 2008 - October 2009
Sloan Mortgage Group February 2007 - September 2008
SCS Communications June 2006 - February 2007
Vonage June 2005 - March 2006
Skills
Troubleshooting, VPN, Cisco Technologies, Networking, Microsoft Exchange, SQL, DNS, C++, Operating Systems, Disaster Recovery, Project Management, TCP/IP, PHP, MySQL, Routers, Sonicwall, Windows, Cisco Routers, Time Management, Bash, Cisco Wireless, Cisco Routing &..., Cisco UCS, Cisco Nexus, Team Leadership, VMware Infrastructure, Fibre Channel, ASP.NET, IGRP, OSPF, FCoE, SIP Trunking, Routing Protocols, PPPoE, NAT, L2TP, Active Dir, Terminal Services, Windows Serv, Cisco IOS, Watchguard, Objective-C, VMware ESX, VMware Workstation, Microsoft Office..., Microsoft Office, WAMP, LAMP, Palo Alto Networks, Enterprise Network...
Education
Florida Atlantic University 2009 — 2012
Bachelor's degree, Computer Science
Johnny on the Spot, Inc. / Central Jersey Septic, Inc. February 2012 - Present
Vonage March 2007 - March 2012
Dish Network November 2010 - January 2012
Skills
Customer Service, Microsoft Office, Sales Management, Cold Calling, Sales, Account Management
Education
Essex County College 2005 — 2007
Associate of Science (AS)
Vonage April 2004 - Present
Skills
VoIP, Telecommunications, Call Centers, SIP, Customer Experience, Vendor Management, Workforce Management, Telephony, Troubleshooting, Wireless, TCP/IP, Customer Retention, Avaya, Cross-functional Team..., IP, Training, Management
Education
Katherine Gibbs School 2003 — 2004
Piscataway Vocational High School 1999 — 2002
Convergys August 2011 - Present
KeyBank April 2008 - August 2011
Vonage December 2006 - March 2008
AOL, LLC. October 2005 - December 2006
America Online, Inc. February 2005 - October 2005
America Online, Inc. January 2004 - February 2005
Onsite Computing Services November 1999 - May 2002
Independent February 1998 - October 1999
Hughes Desktop 1997 - 1999
Franklin University January 1997 - January 1998
Skills
Process Improvement, Quality Assurance, Call Center, Vendor Management, Program Management, Agile Methodologies, Project Management, Outsourcing, Software Project..., Customer Experience, Cross-functional Team..., Business Process..., Customer Satisfaction, Change Management, Team Management, Management, Business Process, Operations Management, Call Centers, Customer Service
Education
Franklin University
Management Information Systems
Wittenberg University 1992 — 1994
Computer Science
Interest Smart Home Loans January 2015 - Present
Sovereign Lending Group, Inc. September 2014 - January 2015
Network Capital Funding Corporation April 2014 - September 2014
Prospect Mortgage, LLC June 2013 - April 2014
Terminix December 2011 - June 2013
Vonage June 2011 - September 2011
Hope International University June 2006 - October 2010
Linksys 2004 - 2005
Monitra Security Systems May 2004 - December 2004
MSN Communications January 2004 - May 2004
Skills
Cold Sales, Customer Service, Team Leadership, Sales, Leadership, Teamwork, Management, Sales Management, Recruiting, Event Management, Negotiation, Outlook, Training
Education
Hope International University 2005 — 2009
B.A Business Management and Adminstration
AARP September 2010 - Present
Loudoun and Fairfax County, VA 2007 - 2010
Vonage 2006 - 2007
AOL 1998 - 2006
Kraft Foods 1994 - 1998
Kraft Foods 1983 - 1994
Kraft Foods 1978 - 1983
Andersen Consulting 1976 - 1978
Skills
Market Analysis, Direct Marketing
Education
Shenandoah University 2008 — 2009
Teaching License, Secondary School Instruction
Fairleigh Dickinson University 1979 — 1981
MBA, Management
Fordham University 1972 — 1976
BS, Marketing and Computer Management
Aon Hewitt April 2014 - Present
MMA Creative August 2011 - December 2012
Cardlytics, Inc. February 2011 - July 2011
BlueCross BlueShield of SC July 2009 - July 2010
Vonage February 2008 - July 2009
Vonage February 2007 - February 2008
Skills
Strategic Planning, Solution Development &..., Call Center Operations, Customer Service Soft..., Process Improvement, Management Reporting, Service Delivery..., Communication &..., Team Building, Training & Leadership, Proven Written and..., Management, Call Center, Leadership, Customer Service, Training, Customer Retention, Marketing, Customer Satisfaction, Call Centers, Team Leadership, Business Development, Vendor Management, Cross-functional Team..., Operations Management, Access, Customer Experience, Sales, Visio, Microsoft Office, Telecommunications, Project Management, Microsoft Excel, Analysis, Technical Support, Business Analysis, Program Management
Education
Georgia Perimeter College 2011 — 2011
Science of Business Administration, 3.6 GPA
Graduate of Platt R.V.T.S. High School 1998 — 2002
Highschool Diploma, Machine Drafting
Vonage August 2008 - Present
Comcast Cable 2007 - 2008
The Vanguard Group 2006 - 2007
Cendent Corporation 2003 - 2005
SunGard Availability Services 1990 - 2003
Skills
Disaster Recovery, Strategic Partnerships, IT Strategy, Vendor Management, SDLC, Pre-sales, Telecommunications, Cloud Computing, Service Delivery, New Business Development, Process Improvement, Network Architecture, Risk Management, Sales Operations, Software Development, Strategy, Data Center, VoIP, Program Management, Marketing, Salesforce.com, Leadership, Business Development, Project Management, ITIL, Troubleshooting, Professional Services, Management, Outsourcing, Enterprise Software, Product Management, Cross-functional Team..., Business Analysis, Security, Network Design, Customer Retention, Business Continuity, Wireless, Integration, Unified Communications, Virtualization, Contract Negotiation, Team Leadership, SaaS, Solution Selling, Managed Services, Customer Experience, Cisco Technologies, Mobile Devices, IP
Education
Eastern University
Master of Business Administration (MBA)
Merck & Co March 2013 - December 2013
State of NJ Department of Labor November 2011 - May 2012
Johnson & Johnson Consumer Division October 2008 - December 2008
NovoNordisk Pharmaceutical April 2008 - August 2008
Robert Half Technology September 2007 - December 2007
Vonage December 2004 - August 2007
AT&T Global Services September 1995 - January 2002
Skills
Technical Documentation, Technical Writing, Manual Design, Visio, Integrated System..., Quality Assurance, Liaison, Windows, Troubleshooting, Technical Support, Microsoft Office 2007, FrameMaker, PhotoShop, Adobe Acrobat, Recruiting, Access, Networking, Lotus Notes, SharePoint, Training, Project Management, Management, Photoshop
Education
Kaplan University 2008 — 2012
BS, Communication/Technical Writing Emphasis
Kaplan University-Davenport Campus 2008 — 2012
BS- Comunication/Technical Writing Emphasis, BS- Comunication/Technical Writing Emphasis
U.S. Bank September 2014 - Present
CXO Global Solutions February 2009 - August 2014
Optima Direct April 2008 - December 2008
Vonage March 2007 - April 2008
IBM 2006 - 2007
Sprint Nextel 1999 - 2006
Education
Kansas State University 1992 — 1996
Bachelor's degree
Edison Board of Education June 2014 - Present
Priority One Consulting July 2013 - June 2014
Dynamic Strategies November 2010 - May 2013
Tolt Service Group May 2010 - January 2011
Logical Source, Inc. March 2010 - May 2010
Vonage July 2009 - March 2010
Skills
Troubleshooting, Servers, Active Directory, Security, Windows Server, Firewalls, Group Policy, Help Desk Support, Networking, Operating Systems, Printers, Software Installation, Technical Support, Microsoft Exchange, Windows, Information Technology
Education
The Chubb Institute / The Anthem Institute 2007 — 2009
Certificate, Computer networking, systems, and security
The Cittone Institute / Lincoln Tech 2001 — 2002
Diploma, PC Support Technician
Kean University 2000 — 2001
General Studies
ACI Worldwide (formerly ReD) March 2012 - Present
ReD (Retail Decisions) March 2012 - August 2014
Musculoskeletal Transplant Foundation April 2011 - March 2012
mFormation Technologies April 2010 - October 2010
Vonage February 2010 - April 2010
Bluewolf March 2009 - August 2009
Hewlett Packard April 2000 - March 2009
Learn.com August 1998 - April 2000
Skills
Topic-based Authoring, XMetal, Software Documentation, Technical Writing, Embedded help, Geographically..., Cross-functional Team..., Business Analysis, User Assistance, Technical Communication, Project Management, Agile Project Management, Product Management, Enterprise Software, Integration, SDLC, Agile Methodologies, Training, Scrum, Software Quality..., Operating Systems, User Acceptance Testing, Cloud Computing, Instructional Design, Bug Tracking, Desktop and Operating..., Wikis (JSPWiki,..., Assembla, Adobe Acrobat, Online Help, SharePoint, Version Control Tools, SnagIt, Visio, MS Project, Microsoft Office, Troubleshooting
Education
Ithaca College
B.S., Corporate Communication (Instructional Design)
Professional Training
B.S., Corporate Communication
Volunteer Work 2008 — 2012
Apple August 2014 - Present
Vonage February 2014 - August 2014
UPS June 2013 - December 2013
Skills
Team Leadership, Networking, Sales, Microsoft Word, Microsoft Office, Microsoft Excel, Management, Leadership, HTML, Customer Service, Customer Satisfaction, Computer Hardware, Problem Solving, Strategy
Education
ECPI University 2013 — 2016
Bachelor of Science (B.S.), Network Security
Central academy of Technology & Arts 2009 — 2013
Diploma, Information Technology
Goldman Sachs June 2012 - Present
Vonage October 2006 - June 2012
Telcordia Technologies January 1999 - October 2006
Telcordia Technologies April 1996 - January 1999
Telcordia Technologies December 1994 - April 1996
Skills
Japanese, Python, C, C++, Unix Shell Scripting, Oracle SQL, PostgreSQL, Postfix, Strongmail, NTP, DNS management, High Availability, Network Architecture, Red Hat Linux, Ubuntu, Solaris, Data Center Architecture, SS7, ATM networks, OCAP, Kerberos, RADIUS, TACACS+, SQLite, HPUX, Aix, Uml, Regular Expressions, Object Oriented Design, VRRP/Ucarp/Keepalived/he..., Pound/Pen/HaProxy, Terminal Server, TSO/CICS/IMS/JCL, Cisco IOS, TL1, Visio, Ldap, Dhcpd, Digital Television..., SNMP, System Architecture, Systems Engineering, Distributed Systems, OSPF/RIPv2/BGP, PacketCable, DOCSIS, UPS systems, Java, JavaScript, AJAX
Education
Stevens Institute of Technology 1998 — 2002
Master of Science (MS), Computer Science
Illinois State University 1989 — 1994
Bachelor of Science (BS), Applied Computer Science
Software Professionals Incorporated February 2014 - Present
Vonage December 2012 - March 2013
Teacher's retirement system of the city of new york March 2011 - January 2013
Citi October 2005 - December 2008
Middle Atlantic Products, Inc. October 1996 - July 2005
Middle Atlantic Products, Inc. June 1996 - March 2005
Temple University March 1900 - August 1900
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, VoIP, Telecommunications, TCP/IP, SIP, Networking, Avaya, SDLC, Integration, Disaster Recovery, Business Analysis, Vendor Management
Education
Learning Tree 1998 — 2002
Electrical and Electronics Engineering
Essex County College
Cox Communications September 2012 - Present
Wipro December 2011 - September 2012
AIG March 2010 - December 2011
AIG January 2008 - February 2010
Instant Tax Service June 2006 - July 2008
Vonage August 2005 - May 2006
Skills
Process Improvement, Business Operations, SaaS, Business Model..., Market Analysis, Ad-hoc Financial..., Analytical Skills, Business Requirements, Visio, Quality Center, User Acceptance Testing, Microsoft SQL Server, Requirements Analysis, Business Analysis, Change Management, MS Project, Microsoft Word, Project Management, ASP.NET, Agile Environment, Microsoft CRM, SnagIt, Remedy Ticketing System, PCM, Microsoft Excel, Toad Data Modeler, XMind, Systems Analysis, SharePoint, Business Process..., Agile Project Management, Adobe Test and Target, CA Agile Vision, CA Clarity™ PPM, SCRUM, DOORS, Microsoft Visio, Trello, Functional..., JIRA, Joomla, Microsoft Project, Management, SDLC, Microsoft Azure, Strategy
Education
Georgia State University - J. Mack Robinson College of Business 2013 — 2015
Master of Business Administration (MBA), Marketing
Toulouse Business School 2014 — 2014
Marketing and Management in the European Union, Study Abroad (France) - May 2014
Georgia State University - J. Mack Robinson College of Business 2002 — 2006
BBA, Finance with a minor in Business Economics
Vonage February 2013 - Present
Zoom Frog, LLC January 2012 - February 2013
Barclays August 2007 - December 2011
Bloomberg LP January 2006 - August 2007
American Stock Exchange July 2005 - January 2006
Pershing, a BNY Mellon company March 2001 - July 2005
OneClip.com July 2000 - March 2001
Reuters March 1999 - July 2000
AGI September 1996 - March 1999
Lockheed Martin March 1990 - September 1996
Skills
Private Pilot, Test Management, Software Quality..., Risk, Test Planning, Testing, Test Execution, Quality Assurance, User Acceptance Testing, Customer Relations, Test Strategy, Credit, Quality Center, Test Automation, Software Configuration..., Budgeting, QTP, Quality Systems, Risk Management, Test Director, Executive Management, Non-functional Testing, Planning, Regression Testing, Agile, System Testing, Scrum, CMMI, Strategic Planning, SDLC, Situational Leadership, Agile Methodologies, Project Planning, Program Management, Leadership, Requirements Gathering, Budgets, Business Analysis, Integration, Software Documentation, Customer Service, Leadership Development, Manual Testing, CRM, Analysis, Team Leadership, Disaster Recovery, Management, Requirements Analysis
Education
Eastern University 1998 — 2000
Bachelor of Arts Degree, Organizational Management
Penn State University 1985 — 1987
National Grid October 2014 - Present
Vonage September 2012 - Present
Martha Stewart Living Omnimedia January 2012 - Present
Mutual of America February 2005 - Present
Con Edison August 2012 - September 2014
International Accounting Standards Board 2008 - June 2013
Hamilton Sundstrand, a UTC Company October 2010 - June 2011
United Technologies Corporation August 2007 - October 2010
3M Corporation April 2005 - August 2007
Deloitte & Touche, LLP May 2002 - April 2005
Skills
Financial Planning, Mergers, Policy, Business Strategy, Financial Analysis, Internal Controls, Tax, SOX, Financial Modeling, Financial Reporting, Cost Accounting, Accounting, IFRS, Due Diligence, Acquisition Integration, SEC reporting, Restructuring, GAAP, Revenue Recognition, Budgeting, Auditing, Valuation, US GAAP, Risk Management, Sarbanes-Oxley Act, SEC filings, Finance, Management, Leadership, Managerial Finance, Forecasting, Strategic Planning, Budgets, Strategy, Corporate Finance, Process Improvement, Analysis, Business Process...
Education
National Association of Corporate Directors 2011 — 2011
2011 and 2013 Leadership Conference
The Aspen Institute Henry Crown Fellowship Program 2006 — 2009
Ethics and Leadership
New York University - Leonard N. Stern School of Business 1985 — 1987
MS, Accounting, Summa Cum Laude
Fordham University 1981 — 1985
BA, Economics, Summa Cum Laude
St. Thomas Aquinas College
Doctor of Commercial Science Honorary Degree
Verizon 2007 - Present
Vonage 2006 - 2007
Verizon Wireless 2005 - 2006
New Jersey Division of Rate Counsel 2001 - 2005
Skills
Federal & State..., Administrative Law, Policy Analysis, Strategy, Strategic Communications, Corporate Law, Legal Writing, Public Speaking, Program Management, Litigation, Contract Negotiation, Mergers, Public Relations, Mediation, Research, Crisis Communications, Leadership, Mergers & Acquisitions, Commercial Litigation, Social Media
Education
University of Maryland School of Law 1996 — 1999
JD, Law
Emory University 1991 — 1995
BA, Political Science
Brooklyn Technical High School 1988 — 1991
Regents Diploma Recipient
David Brearley High School September 2010 - Present
Union County College 2002 - Present
uR July 2007 - November 2008
Vonage 2003 - July 2007
1-800-FLOWERS.COM 1999 - June 2003
Party City Corp. 1997 - June 1999
ABC - Television 1995 - 1997
Young & Rubicam 1993 - 1995
Skills
Social Media, Online Advertising, Marketing, Marketing Strategy, Email Marketing, Advertising, Cross-functional Team..., Marketing Communications, Algebra, Geometry, Pre-Calculus, Calculus, Trigonometry, Statistics, Mathematical Statistics, Market Research, Direct Marketing, PowerPoint, Strategic Planning, Retail Marketing, Marketing Research, Telecommunications..., Member Retention, Social Networking, Product Management, Management, Team Building, Start-ups, Retail, Social Media Marketing, Leadership, Public Speaking, Teaching, Online Marketing, Data Analysis, Entrepreneurship, Training, Strategic Partnerships, Strategy
Education
New Jersey City University 2012 — 2014
Master's degree, Educational Technology
Montclair State University
Mathematics Education (Traders To Teachers)
Kean University 2008 — 2010
Mathematics
Saint John's University 1995 — 1999
MBA, Marketing
Long Island University, C.W. Post Campus 1987 — 1991
BS, Business Management, Economics
Vonage June 2011 - Present
Johnson & Johnson Health Care System December 2010 - April 2011
Prudential Financial January 1999 - May 2010
NAVISYS, INC January 1998 - January 1999
Skills
SDLC, Unix, Integration, SQL, Software Project...
Education
Fuzhou University
BS, Chemical Engineering
New Jersey Institute of Technology
MS, Computer Science
Protection 1 Security Solutions April 2014 - Present
Protection 1 Security Solutions July 2011 - March 2014
Vonage September 2007 - July 2011
Tyco/ADT Security January 2006 - August 2007
ADT Security Services, Inc.. October 2004 - April 2005
ADT Security Services March 2003 - October 2004
Skills
Lead Generation
Education
Florida Atlantic University 1999 — 2001
Groupon May 2014 - Present
Sony Electronics January 2012 - April 2014
Hewlett-Packard August 2011 - January 2012
Vonage May 2008 - August 2011
TechnoDyne LLC May 2007 - April 2008
Tata Teleservices January 2006 - May 2006
Skills
Bugzilla, Selenium, JIRA, Unix, SQL, Putty, Android SDK, Tango, Management, SSH, Quality Center, Testing, Test Automation, Quality Assurance, Test Cases, Software Quality..., Regression Testing, SDLC, Manual Testing, Web Applications, Mobile Applications, Android, Performance Testing
Education
Stevens Institute of Technology 2006 — 2008
Master's degree, Computer Engineering
Gujarat University 2002 — 2006
Bachelor of Engineering (BE), Electronics and Communications
Capital One November 2014 - Present
Comcast August 2014 - November 2014
Vonage August 2008 - March 2014
Tata Communications July 2006 - July 2008
Teleglobe September 2004 - July 2006
ITXC January 2003 - September 2004
ALK Technologies May 1985 - January 2003
Skills
Change Management, Personnel Management, Partner Development, Telecommunications, Vendor Management, Product Management, VoIP, Integration, SDLC, Program Management, Software Development, CMMI, Business Relationship..., Wireless, PMP, Customer Satisfaction, Strategic Planning, Project Management, Agile Methodologies, Management, Enterprise Software, Mobile Devices, Software Project..., Business Analysis, Strategy
Education
Rutgers, The State University of New Jersey-New Brunswick 1990 — 1993
Master, MBA - International Business
Rutgers University-New Brunswick 1983 — 1985
BA, Computer Science
Drexel University 1975 — 1980
BS, Commerce and Engineering
Georgia State University July 2012 - Present
Vonage August 2013 - February 2014
Skills
PowerPoint, Microsoft Office, Research, Public Speaking, Customer Service, Microsoft Word, Microsoft Excel, Event Planning, Teaching, Leadership, Social Media, Data Analysis, Social Networking
Education
Georgia State University 2011 — 2016
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication, Minor in Hospitality
Educational Testing Service (ETS) June 2012 - Present
Educational Testing Service (ETS) 2008 - June 2012
United Health Group September 2007 - February 2008
Vonage September 2005 - April 2006
Convatec (BMS) August 2004 - August 2005
AT&T September 1996 - December 2001
Skills
PMO, Program Management, Project Management, Business Analysis, Vendor Management, SDLC, Process Improvement, Business Process..., Release Management, Six Sigma, Business Process, Management, Analysis, Visio, Project Planning, Software Project..., Project Portfolio..., Product Management, Training, Integration, SharePoint, Quality Assurance, Business Intelligence, Telecommunications, ITIL, Cross-functional Team..., Requirements Analysis, Budgets, Resource Management, CRM, PMP, Change Management
Education
Kean University 1988 — 1992
BA, Political Science/Criminal Justice
Vonage March 2015 - Present
SimpleSignal, Inc. August 2010 - March 2015
Ramco Refrigeration and Air Conditioning Inc. March 2010 - August 2010
JB Hunt Transport Services, Inc. January 2004 - December 2009
Skills
Managed Services, Customer Service, MPLS, VoIP, Telecommunications, Team Building, Networking, Network Design, Telephony, Call Centers, Logistics, Freight Transportation, Dispatching, Direct Sales, Salesforce.com, Management, Strategic Planning, Project Management
Education
University of Arkansas at Fayetteville 2003 — 2005
Bachelor of Arts (B.A.), Graphic Design
John Brown University 2002 — 2003
Psychology
General Mills July 2014 - Present
Vonage August 2013 - April 2014
People's Preparatory Charter School August 2011 - June 2013
Teach for America June 2011 - June 2013
AJ's Cafe August 2007 - May 2011
GEH/Midwest Bus Company January 2004 - August 2008
Skills
Public Speaking, Teaching, Microsoft Word, Leadership, Mathematics, Organizational..., Problem Solving, Excel, Microsoft Office, PowerPoint, Word, Nonprofits, Microsoft Excel, Fundraising, Research, Start-ups
Education
Hillsdale College 2007 — 2011
B.S., Mathematics, 3.624 (4.0)
AT&T January 2014 - Present
Verizon Wireless November 2012 - December 2013
Vonage October 2009 - September 2012
Cognizant Technology Solutions (UK and US) July 2008 - October 2009
SunTrust Bank Inc August 2006 - April 2008
Fujitsu Consulting 1995 - 2006
McQueen January 1994 - January 1995
Don & Low Ltd January 1992 - January 1994
Skills
Amdocs, Enterprise Architecture, Program Management, FileNet, Business Transformation, Middleware, Strategic Consulting, Resource Management, Offshore Software..., BSS, Order Management, Billing, IT Financial Management, Banking, Executive Management, OSS, Web Applications, Telecommunications, Open Source Software, Big Data, Mobile Advertising, Multi-channel Campaign..., Mobile Technology, Architecture, SDLC, Business Intelligence, Strategy, Management, Cross-functional Team..., Mobile Devices, Product Management, Data Warehousing, ERP, Management Consulting, Proximity Solutions, Architectures, IT Strategy, Vendor Management, Pre-sales, PMO, CRM, Change Management, Integration, Business Analysis, Leadership, Agile Methodologies, Consulting
Education
Emory University - Goizueta Business School 2004 — 2005
MBA, Executive MBA
Edinburgh University 1987 — 1991
BSc, Artificial Intelligence & Computer Science
Sprint August 2015 - Present
Vonage 2012 - 2015
Verizon Wireless 2011 - 2011
American Express 2007 - 2011
Lift Marketing 2007 - 2011
AT&T 2004 - 2007
AT&T Consumer Marketing and Sales 2003 - 2004
AT&T Consumer 1999 - 2003
Skills
Product Management, Product Marketing, Direct Marketing, Strategy, Cross-functional Team..., Online Marketing, Segmentation, Mobile Devices, Leadership, Management, Integrated Marketing, Market Planning, Strategic Planning, Advertising, Marketing, P&L Management, Marketing Communications, Product Launch, Mobile Marketing, Strategic Partnerships, Marketing Strategy
Education
Fairfield University
BA, Psychology, Spanish
Fairleigh Dickinson University-Florham Campus
Master of Business Administration (MBA), Marketing
Universidad Complutense de Madrid
Spanish Study abroad
The Home Depot September 2015 - Present
Vonage May 2015 - September 2015
AT&T March 2013 - May 2015
Eyeluminators April 2009 - June 2012
Source of Insight (SoI) January 2010 - July 2010
IBM 2000 - 2009
Skills
PMO, Project Management, Process Improvement, PMP, Business Analysis, Vendor Management, SDLC, Project Portfolio..., Professional Services, Integration, Business Process, Change Management, Full SDLC, Contract Management, Leadership, MS Project, Management, RFP, Contract Pricing, Web Development, Visio, Microsoft Office, Scrum, Agile Project Management, Agile Transformation, Program Management, IT Strategy, Agile Application..., Agile Methodologies, Software Project..., IT Audit, SOX Compliancy, Negotiation, Process Engineering, ITUP, Business Process..., Data Center, C#, JIRA, Confluence, Compliance PCI
Education
Southern Polytechnic State University 1992 — 1996
BS Computer Science
Georgia State University 1990 — 1992
Accounting
easyfinancial Services 2014 - Present
Furtado Real Estate Investment September 2008 - July 2015
NCO Financial Systems September 2011 - November 2013
edCetra Training July 2007 - November 2011
Vonage October 2006 - July 2007
TD Waterhouse October 2005 - September 2006
NORAC September 2004 - October 2005
N.I.S January 1999 - September 2004
Skills
Process Improvement, Change Management, Customer Service, Team Management, Leadership, Project Management, Program Management, CRM, Team Leadership, Vendor Management, Management, Performance Management, Training, Outsourcing, Business Analysis
Education
Georgian College 2007 — 2008
Medicine
BSI 1996 — 1997
Computer Science
Mohawk College 1993 — 1996
Business/Commerce, General
Microsoft Corporation January 2010 - Present
Motion Picture Association of America June 2007 - October 2010
Vonage June 2005 - June 2007
United States Senate 2001 - 2005
Skills
Public Policy, Legislative Relations, Policy, Intellectual Property, Strategic Communications, Telecommunications, Lobbying, Team Leadership, Business Strategy, Business Analysis, Project Management, Performance Metrics, Strategic Planning, Political Campaigns, Policy Analysis, Licensing, Message Development, Politics, Strategic Partnerships, Privacy Law, Nonprofits, Government, Strategy, Crisis Management, Public Relations, Crisis Communications, International Relations, Federal Government, Media Relations, Public Affairs
Education
Harvard University, John F. Kennedy School of Government
Senior Managers in Government
Virginia Polytechnic Institute and State University - Pamplin College of Business 2010 — 2012
Master of Business Administration (M.B.A.), International Business/Trade/Commerce
James Madison University 1994 — 1998
Bachelor’s Degree, Public Administration
Hill Top Research July 2015 - Present
Suddath Relocation Systems May 2014 - April 2015
Techtrials International August 2014 - December 2014
Vonage November 2013 - January 2014
Face2Face Marketing May 2013 - August 2013
Fortmuller Clinical Research Consultants, LLC May 2011 - August 2013
Skills
Computer Proficiency, Outside Sales, Clinical Research, Document Management, Business Development
Education
Florida Atlantic University 2011 — 2015
Bachelor of Science (B.S.), Biology, General
University of North Carolina at Asheville 2009 — 2011
N/A, Mechatronics, Robotics, and Automation Engineering
CK Consulting 2013 - Present
VONAGE 2008 - 2013
VONAGE 2006 - 2008
Lucent Technologies 1999 - 2003
Lucent Technologies 1997 - 1999
Skills
Digital Marketing, Online Marketing, Mobile Marketing, Mobile Technology, Technology Transfer, E-commerce SEO, E-commerce Optimization, Content Marketing, Content Strategy, Content Development, Content Management, Market Share, Customer Conversion, Conversion Optimization, Customer Insight, Voice of the Customer, Customer Experience..., Relationship Marketing, Relationship Management, Program Management, Strategic Partnerships, Cross-functional Team..., Telecommunications, Strategy, Vendor Management, E-commerce, Project Management, Product Marketing, Process Improvement, User Experience, Contract Negotiation, Competitive Analysis, Cloud Computing, Mobile Devices, Management
Education
Stevens Institute of Technology
MS - Technology Management, Technology Management
Kean University 1984 — 1988
BS - Computer Science, Management Science, Computer Science, Management Science
First Goal Heating and Cooling July 2015 - Present
Friendship House June 2015 - Present
Trusted Mobility Repair March 2015 - Present
Precision Repair Network August 2014 - Present
Motor Club America August 2014 - August 2014
Arrow Security January 2014 - August 2014
Valvoline November 2013 - April 2014
Vonage December 2012 - May 2013
Hertz July 2012 - April 2013
United Airlines May 2011 - April 2012
Skills
Sales, Car Rental, Teamwork, Customer Satisfaction, Hospitality, Customer Service, Hotels, Tourism, Travel Management, Airlines, Security, Automotive, Training, Supervisory Skills, Team Building, Team Leadership, Loss Prevention, Vehicles, CCTV, Security Operations, Airports, Asset Protection, Food, Public Speaking
Education
Eastwick College 2015 — 2016
EPA Certification, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
NJ Guard Academy 2014 — 2014
S.O.R.A, Homeland Security
East Orange Campus High 2005 — 2008
Diploma, Audio
AvidXchange, Inc. June 2013 - Present
Strategic Financial Solutions November 2012 - June 2013
Vonage October 2009 - February 2012
McKesson August 2005 - October 2009
Skills
Leadership, Business Analysis, Salesforce.com, SQL, Microsoft Office, Customer Service, Account Management, Cloud Computing, Sales, Accounts Payable
Education
Kean University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Marketing
Raritan Valley Community College 2009 — 2012
Associate's degree, Marketing
Novitas Solutions, Inc. October 2012 - Present
Trailblazer Health Enterprises LLC May 2012 - October 2012
BASF May 2009 - March 2010
Vonage December 2004 - March 2009
Skills
Auditing, Accounting, Strategic Planning, Fact-checking, Financial Reporting
Education
Kean University 1999 — 2003
Bachelor of Science (BS), Accounting
FedEx April 2015 - Present
Vonage July 2013 - Present
Rehbro January 2015 - February 2015
Elmundo de cafe May 2011 - July 2013
Kaleidoscoops Inc August 2007 - May 2011
Skills
Customer Service, Marketing, Sales, Social Media, Social Media Marketing, Event Planning, Microsoft Office, Marketing Strategy, Public Speaking, Leadership, Microsoft Excel, Restaurants, Social Networking, Microsoft Word, Teamwork, New Business Development, Management, Sales Process, Customer Satisfaction, chef leadership, PowerPoint, Budgets
Education
Guru Nanak Dev University
Yoshinoya October 2013 - Present
Vonage January 2013 - April 2013
City of Alhambra September 2010 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Photoshop, Public Speaking, English
Education
East Los Angeles College 2011 — 2016
San Gabriel High School 2007 — 2011
FiveStars November 2012 - Present
Facebook April 2010 - November 2012
Google August 2008 - April 2010
GuavaTalk August 2007 - May 2008
Vonage June 2005 - September 2006
Capital One March 2001 - May 2004
Mercer Management Consulting September 1998 - March 2001
Skills
Direct Marketing, Strategic Planning, Outsourcing, Cross-functional Team..., Customer Acquisition, Analytics, Marketing Analytics, Database Marketing, Sales Operations, Social Media, Inbound Marketing, Lead Generation, Customer Retention, CRM, Segmentation, Leadership, Start-ups, Performance Based..., Demand Generation, Google Adwords, Online Marketing, Call Center, Call center start-up, Entrepreneurship, Strategy, Sales Management, B2B Marketing, Salesforce.com, E-commerce, Management, Marketing
Education
University of Pennsylvania - The Wharton School 2004 — 2007
MBA
Harvard 1994 — 1998
AB
STANTON MEDIA and MARKETING CONSULTING, LLC 2006 - Present
American Express 2014 - Present
American Express 2013 - 2014
Inc. Magazine and Inc.com 2013 - 2013
TargetCast tcm December 2012 - 2013
Vonage 2012 - 2012
Inc. Magazine and Inc.com 2011 - 2012
American Express 2010 - 2011
Verizon 2007 - 2010
ZenithOptimedia 2006 - 2007
Skills
Media Management, Media Planning, Media Buying, Integrated Marketing, New Business Development, Account Management, B2B, Direct Marketing, Outdoor Advertising, Marketing Communications, Email Marketing, Brand Development, Integrated Marketing..., Salesforce.com, Retail Marketing, CRM, Creative Strategy, Digital Media, Marketing Strategy, Strategy, Marketing, Creative Direction, Analytics, Social Media, Public Relations, Advertising, Business Development, New Media
Education
Drexel University - LeBow College of Business
MBA, Marketing
Rowan University
BA, Communications
MDSBIZ Technologies LLC February 2011 - Present
Ericsson January 2010 - January 2011
Vonage September 2005 - December 2009
Skills
Business Intelligence, DNS, Data Warehousing, DB2, Business Process..., Business Analysis, SQL, SharePoint, Enterprise Software, SDLC, UAT coordination, User Acceptance Testing, BRDs, FRD
Education
Florida Atlantic University 2001 — 2004
Bachelor of Science (BS), Computer Science
Johnson County Community College 2000 — 2000
Some College
Defintive Marketing Inc November 2012 - Present
Fuse5 Inc. 2015 - 2015
Infinity Contact January 2011 - November 2011
Thomas L. Cardella & Associates February 2007 - August 2011
Vonage April 2006 - February 2007
Access Direct/PRC March 1995 - April 2006
Skills
Client Services, Customer Relations, Call Center, Consultative Selling, Management Consulting, Direct Marketing, Business Management, Microsoft Office, Excel, Customer Service, Word, Business Analysis, Telemarketing, Client Development, Client Relationship..., Client Communication, Marketing Communications, CRM, Management, Microsoft Word, Sales, Sales Management, Sales Operations, Inbound Marketing, Inbound Lead Generation, Start-up Consulting, Outbound Marketing, Social Marketing, Marketing, Account Management, Process Improvement, Team Leadership, Operations Management, Marketing Strategy, Leadership, Project Management, Telecommunications, New Business Development, Contact Centers, B2B, Performance Management
Education
Kaplan University 2005 — 2006
Bachelor of Business Administration (B.B.A.)
Kirkwood Community College 1993 — 1994
Associate's degree, Business Administration and Management, General
Canal Partners, LLC April 2015 - Present
Bizmosis June 2015 - Present
Vonage January 2015 - Present
ClickDimensions March 2015 - Present
CallRail January 2015 - Present
Club Digi, Inc. November 2014 - Present
High Meadows School, Inc. May 2015 - Present
Vonage Business Solutions November 2013 - January 2015
Vocalocity February 2010 - November 2013
NETtime Solutions June 2008 - November 2013
Skills
Executive Management, Strategic Partnerships, Solution Selling, Integration, Enterprise Architecture, Salesforce.com, Business Analysis, Consulting, IT Strategy, Account Management, Management Consulting, Marketing Strategy, Leadership, CRM, Strategy, Telecommunications, Angel Investing, Acquisition Integration, Process Improvement, Change Management, SaaS, Cloud Computing
Education
Harvard Business School 2004 — 2004
AMP, AMP
Georgia State University - J. Mack Robinson College of Business 1985 — 1989
MBA, Business Administration and Management, General
University of South Carolina - The Moore School of Business 1978 — 1982
BS, Business Administration and Management, General
MatureHealth Communications November 2013 - Present
MatureHealth Communications December 2011 - November 2013
Vonage November 2010 - November 2011
Skills
Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Microsoft Office, Meeting Planning, Conference Coordination, Customer Service, English, Research, Hotel Booking, Attendee Registration, Teaching, Photoshop, Public Speaking, WebEx, iContact, Banquets, Coordinating Events, Public Relations, Social Media, Logistics Management, Recruiting, Leadership, Time Management, Event Planning, Event Management, Administrative..., Social Networking, Sales, Human Resources, Administration, Communication
Education
Thomas Edison State College 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Kean University 2007 — 2009
Business Administration and Management, General
Old Bridge High School
Hansa USA/Super Jeweler July 2012 - Present
Bruno and Ridgway Research Associates October 2009 - June 2012
Bruno and Ridgway Research Associates August 2008 - October 2009
Girl Scouts of Connecitcut October 2006 - May 2008
Vonage May 2007 - August 2007
Vonage May 2004 - August 2006
Skills
Data Analysis, Management, Research, Market Research
Education
Fashion Institute of Technology 2010 — 2011
Certificate, Brand Management
The University of Connecticut 2004 — 2008
BA, Journalism, Business Administration
US Navy November 2013 - Present
All Star Sports Academy April 2013 - Present
KS Sports Club December 2012 - Present
Protection 1 October 2010 - April 2012
Vonage January 2010 - September 2010
Star News Group August 2007 - December 2009
Diamond Communications 1998 - 2008
Telcordia Technologies 1999 - 2001
Karma Records January 1998 - June 1998
Indianapolis Raceway Park May 1997 - November 1997
Skills
Personal Training, Nutritional Counseling, Public Relations, Corporate Communications, Blogging, Copywriting, Social Networking, Public Speaking, Marketing Communications, Facebook, Marketing, Copy Editing, Press Releases, Social Media Marketing, Advertising, Editing, Newsletters, Internal Communications, Media Relations, New Media, Event Planning, Creative Writing, Strategic Communications, Newspapers, Online Marketing, WordPress, Journalism, Video Editing, Nonprofits, AP Style, Training, Integrated Marketing, Community Outreach, Event Management, Creative Direction, Management, Marketing Strategy, Sports, Weight Training, Publishing, Fitness, Strength Training, Fitness Training, Crisis Communications, Content Development, Lifestyle, Nutrition, Feature Articles
Education
Indiana University Bloomington 1996 — 1998
MA, Journalism
Ursinus College 1991 — 1995
BA, Politics
Bordentown Regional High School 1988 — 1991
diploma, general education
iCIMS July 2015 - Present
iCIMS March 2014 - July 2015
iCIMS July 2012 - February 2014
iCIMS July 2011 - July 2012
iCIMS August 2010 - July 2011
Vonage June 2006 - September 2010
Performing Arts Consultants August 2004 - June 2006
Skills
SaaS, Mergers, Marketing Communications, Customer Retention, Relationship Management, Business Planning, Visio, Business Development, Vendor Management, Corporate Communications, Mergers & Acquisitions, Telecommunications, Email Marketing, Management, Process Improvement, Project Management, Marketing, Leadership, Public Relations, Product Management, Strategic Planning, Contract Negotiation, Strategic Partnerships, Project Planning, Strategy, Salesforce.com, Product Marketing, Competitive Analysis, Account Management, Lead Generation, Managing Partner..., Cross-functional Team..., B2B
Education
Fashion Institute of Technology 2000 — 2005
BS, Advertising and Marketing Communications
SJV 1997 — 2000
WyzAnt Tutoring June 2012 - Present
Kmart Corporation September 2013 - January 2014
Vonage August 2008 - April 2009
ALTI Computer Consulting 2006 - 2008
Brookdale Community College 2007 - 2007
Stevens Institute of Technology 2005 - 2005
AT&T Laboratories 1995 - 2004
First Montauk Securities Corp. 1995 - 1995
MITRE 1994 - 1995
Booz-Allen & Hamilton 1992 - 1994
Skills
Unix, Testing, VoIP, TCP/IP, Integration, Security, Software Documentation, Network Design, Vendor Management, IP, Analysis, Networking, Network Administration, Cisco Technologies, Training
Education
Stevens Institute of Technology 2005 — 2005
post Graduate, Security Management & Forensics
Polytechnic University 1993 — 1994
Computer Science
Monmouth University
M.S., Computer Science
Indiana University Bloomington
BA, Music
WRLP April 2014 - Present
The Salvation Army August 2013 - Present
Fatz Cafe August 2012 - June 2013
Six Flags Over Georgia June 2011 - May 2013
ECSU Bookstore May 2010 - May 2011
Metric Bar & Grill May 2008 - January 2010
Vonage January 2007 - January 2008
Quinton’s Restaurant & Lounge March 2003 - January 2007
Skills
Microsoft Office, Account Management, Payroll Analysis, Stock Control, Training, Sales, Recruiting, Customer Service, Inventory Management, Fundraising, Nonprofits
Education
Grand Canyon University 2013 — 2015
M.S. Education, Special Education K-12
Elizabeth City State University 2007 — 2011
B.S, Business Administration; Management, 3.0
New York Bartending School
Became a certified Mixologist
Vonage July 2007 - September 2008
Shoreline School District February 2004 - December 2006
Pearson Education May 2004 - August 2006
AT&T July 2001 - May 2003
Federated Department Stores July 1996 - July 2001
Payless ShoeSource January 1994 - October 1996
Education
Ramapo College of New Jersey 1989 — 1989
overseas summer study program (June-August)
University of Bath 1989 — 1989
Writing
Kean University 1984 — 1989
BA, Psychology
Belleville High school, New Jersey 1980 — 1984
HS diploma, college prep
Prudential Financial June 2014 - Present
Reed Business Information March 2012 - May 2014
Japanator November 2006 - May 2014
Vonage May 2010 - February 2011
Destructoid July 2006 - May 2010
Tomopop January 2008 - January 2010
Syracuse University January 2009 - May 2009
Lightworks Producing Group May 2007 - August 2007
Skills
Public Relations, Editing, Freelance Writing, Final Cut Pro, Blogging, Video Production, Video Editing, Copy Editing, Journalism, New Media, Facebook, Social Media, HTML, Press Releases, SEO, Social Networking, Editorial, Web Content
Education
Syracuse University - S.I. Newhouse School of Public Communications 2005 — 2009
BA, TV/Radio/Film, History
関西外国語大学 / Kansai Gaidai University 2008 — 2008
Program Completion Certificate, East Asian Studies
T. Hands-Renwick November 2014 - Present
CSC July 2005 - October 2014
Vonage August 2003 - December 2003
Internet Photonics May 2001 - July 2003
Skills
Troubleshooting, Technical Support, Windows XP, Visio, Operating Systems, Hardware, Windows 7, Access, Help Desk Support, Databases, Lotus Notes, Firewalls, Remote Desktop, Windows, Active Directory, Microsoft Project, Visual Basic, Microsoft Office, Customer Service, SQL, Windows Server, Windows 8, Microsoft Servers, Laptops, System Administration, Powershell, Group Policy
Education
New Horizons 2015 — 2015
MCSA - Microsoft Server 2012R2
DeVry College of Technology 2000 — 2002
Telecommunications Management
Green Mountain College 1997 — 1999
Various Seed Stage and Series A Stage Startups January 2014 - Present
Dunkin' Brands July 2013 - Present
Vonage February 2011 - Present
Travelocity April 2011 - April 2014
Gilt Groupe October 2009 - April 2011
Expedia January 2008 - October 2009
Expedia Inc July 2006 - December 2007
Expedia Inc, Hotels.com 2004 - 2006
Capital One 2002 - 2004
living.com 1999 - 2000
Skills
E-commerce, SEM, Database Marketing, SEO, Strategy, Web Marketing, Business Development, Brand Architecture, Advertising, Consumer Marketing, Strategic Alliances, Online Advertising, Strategic Partnerships, Analytics, Start-ups, Outcome focused, CEOs, Board of Director..., Turnaround Experience, Marketing, Operations Management, Consumer Goods, Internet, Telecommunications, Team Building, Product Management, Customer Acquisition, Digital Marketing, Email Marketing, Marketing Strategy, Mobile Marketing, Social Media, Viral Marketing, Affiliate Marketing, PPC, Loyalty Marketing, Senior Executive..., ceo, Strategic Planning, Web Analytics, Board of Directors, Online Marketing
Education
Harvard Business School 1991 — 1993
MBA
Princeton University 1985 — 1989
BSE, Mech & Aerospace Engineering
Morristown High 1981 — 1985
Microsoft June 2008 - Present
aQuantive August 2007 - June 2008
Vonage June 2006 - August 2007
Cingular Wireless 2006 - 2006
Engenio 2004 - 2006
Statistical Center for HIV/AIDS Research and Prevention/Fred Hutchinson Cancer Research 2003 - 2004
Amazon.com 2000 - 2002
Skills
R, SAS, sql, USAF, Veterans, SQL, E-commerce, Analytics
Education
Iowa State University 1999 — 2002
MS, Statistics
University of California, Berkeley
BA, Statistics
Vinoleo Solution & Services Corporation September 2007 - Present
Ciber January 2008 - March 2008
Merrill Lynch March 2007 - November 2007
Emerging Health IT November 2006 - January 2007
Vonage March 2006 - August 2006
Linkair Communications Inc. July 2004 - July 2005
ADC Telecommunications 2000 - 2003
SS8 Networks 2000 - 2003
Motorola 1996 - 1999
Skills
Integration, PMP, Requirements Analysis, Project Portfolio..., Enterprise Software, SDLC, Project Management, Project Planning, Outsourcing, Management, Strategy, Disaster Recovery, PMO, Networking, Program Management, Vendor Management, Security, Telecommunications, Contract Management, Procurement, Software Project..., MS Project, Risk Management, Business Intelligence, Scrum, Agile Methodologies, Management Consulting, Architecture, Business Process, Infrastructure, Certified Scrum Master..., Agile, System Architecture, IT Strategy, Cloud Computing, Quality Assurance, Change Management, IT Management, Operations Management, Employee Relations, Business Analysis, Agile Project Management, Governance, Software Development, Information Security, SaaS, Business Management, BIM, 3D Printing, 3D Modeling
Education
NYU Stern School of Business 2011 — 2012
Certificate
Project Management Institute 2005 — 2005
PMP
National University of Singapore 1997 — 1999
MSEE
Fudan University 1986 — 1990
Bachelor
Graceful Healing Ministry June 2009 - Present
Creative Designs by Christina 1999 - 2010
Cisco May 2006 - July 2006
Vonage January 2005 - September 2005
ChaseJPMorgan February 2003 - November 2004
IBM Global Services January 2002 - December 2002
Lucent Technologies March 2000 - September 2001
AT&T/Labs January 1999 - December 1999
Education
Rutgers University-New Brunswick 1982 — 1984
MSW
Fitchburg State University 1977 — 1981
BS, Psychology
Time Warner Cable March 2012 - Present
Insight Communications May 2008 - March 2012
Hitachi Consulting June 2006 - May 2008
Vonage July 2005 - June 2006
BearingPoint March 2004 - July 2005
Adelphia Communications September 1996 - December 2003
Frontier June 1989 - 1996
Skills
Telecommunications, VoIP, Vendor Management, Call Center, Program Management, Process Engineering, Process Improvement, Product Management, Change Management, Operations Management, Cross-functional Team..., Team Building, Team Leadership, Business Analysis, Planning, Organizational..., Customer Satisfaction, Performance Management, Integration, Product Development, New Business Development, Start-ups, Management Consulting, Budgeting, Problem Solving, Strategy Development, Contract Negotiations, Strategic Planning, Business Strategy, Project Management..., Software development..., Hiring, Highly motivated..., Customer Service..., Technical Leadership, Technical Presentations, Project Management, Call Centers, Leadership, Strategy, Wireless, Project Planning, Software Project..., Telephony, Budgets, Broadband, Management
Education
Harvard Business School
Cable Executive Management
NAMIC
Cable Executiuve Leadership Seminar
Polytechnic University 1991 — 1993
Master of Science (M.S.), Computer Systems Networking and Telecommunications
Mount Saint Mary College 1989 — 1991
Bachelor of Science (B.S.), Accounting and Finance
INFORMA May 2011 - Present
Vonage October 2007 - February 2011
Vonage September 2006 - October 2007
CDW May 2004 - September 2005
SCHOOR DEPALMA (CMX) November 2000 - January 2004
Skills
Integration, Troubleshooting, Disaster Recovery, Security, VoIP, Project Management, VPN, Service Delivery, Call Centers, Software Documentation, Technical Support, Team Management, Management
Education
University of Phoenix 2006 — 2008
Master of Information Systems Management in Information Technology, Management in Information Technology
University of Phoenix 2003 — 2006
Bachelor of Science, Information Technology
Drexel University
Drexel University
Morgan Stanley June 2010 - Present
Vonage April 2007 - November 2011
Education
National Institute of Industrial Engineering 1986 — 1987
PGDIE, Industrial Engineering
Indian Institute of Technology, Kharagpur 1980 — 1985
GangaPuri School
Susquehanna International Group March 2011 - Present
Acquire Media March 2008 - March 2011
Vonage December 2006 - March 2008
Lehigh Valley Health Network 2003 - 2005
Lehigh Valley Hospital & Health Network 2003 - 2005
Skills
Python, Linux, XML, Unix, SQL, MySQL, C++, JavaScript, C, Software Development, Subversion, HTML
Education
Drexel University 2011 — 2015
M.S., Computer Science
East Stroudsburg University of Pennsylvania 2004 — 2006
B.S., Computer Science, Computer Security
Independent Marketing Consultant March 2012 - Present
Vonage March 2009 - December 2011
InGrid Digital Home Protection October 2006 - July 2008
XM Satellite Radio 2000 - 2006
GTE Wireless (Verizon) July 1998 - July 2000
GTE Wireless, GTE Service Corporation 1998 - 2000
Skills
Competitive Analysis, Strategic Partnerships, Vendor Management, Business Development, Strategic Planning, Cross-functional Team..., Marketing Strategy, Project Management, E-commerce, Online Advertising, Process Improvement, Marketing
Education
East Tennessee State University 1986 — 1990
Bachelor of Business Administration (BBA), Accounting
Vonage February 2007 - Present
Vonage Corporation February 2007 - Present
Sprint Nextel 2000 - 2007
Education
Kansas State University 1992 — 1997
Vonage January 2010 - Present
Vonage July 2008 - December 2009
VPIsystems March 2006 - July 2008
VPIsystems January 2004 - February 2006
VPIsystems December 1999 - February 2004
Alcatel-Lucent March 1998 - December 1999
Lucent Technologies April 1996 - March 1998
Precision Systems Incorporated July 1995 - March 1996
Telecommunications Consultants India Limited June 1987 - June 1995
Skills
Telecommunications, Product Management, Product Development, Software Solution..., Business Intelligence, Start-ups, Data Science, Information Architecture, Teradata, Microstrategy, Project Management Tools, Communication networks, Graph Algorithms, Communication protocols, Data Modeling Tools, Heuristic Analysis, Data Modeling, Business Process..., Product Marketing, Analytics, AMPL, Matlab, R, CPLEX, Programming, eTOM, Business Architecture, Communication Protocols, Agile Methodologies, Software Engineering, Databases, Enterprise Software, Quality Assurance, Enterprise Architecture, Network Communications, Solution Architecture, Integration, Algorithms, SDLC, Strategy, Network Design
Education
Indian Institute of Technology, Delhi 1983 — 1987
B Tech, Electrical Engineering
Balwantrai Mehta Vidya Bhawan 1981 — 1983
High School, Science
Barclays Capital January 2011 - Present
Vonage December 2009 - January 2011
Diaspark Inc July 2009 - December 2009
Mahindra Satyam July 2008 - July 2009
Mahindra Satyam December 2004 - June 2008
Skills
ETL, Teradata, Informatica, Data Warehousing, Unix Shell Scripting, Data Modeling, Oracle, Unix, Ab Initio, Business Intelligence, PL/SQL, SQL, Netezza, Business Objects, DB2, Shell Scripting
Education
Guru Gobind Singh Indraprastha University 2000 — 2004
B.TECH, Electronics and Communication
Vonage June 2015 - Present
ruby elephant March 2004 - Present
DealerOn, Inc January 2012 - Present
Aquarius Designs & Marketing June 2007 - Present
Th3rdworld Studios 2005 - Present
D3Corp March 2004 - April 2007
edgell communications January 2003 - March 2004
mtv.com January 2002 - January 2003
Skills
Social Media, Digital Media, Content Management, Email Marketing, New Media, Google Analytics, Website Development, Creative Direction, Graphic Design, Web Analytics, Illustrator, Web Design, SEO, Photoshop, Adobe Creative Suite, Social Networking, Digital Marketing, Creative Strategy, WordPress, Marketing, Social Media Marketing, Advertising, Marketing Strategy
Education
Fairleigh Dickinson University 1998 — 2002
Bachelor of Arts, Digital Design
Sacred Heart
desert mountain high school
Vonage September 2014 - Present
Vonage April 2012 - August 2014
Vonage July 2011 - March 2012
Multi-strategy Hedge Fund January 2007 - June 2011
Bank of America July 2005 - January 2007
Salomon Smith Barney/Citigroup June 2000 - June 2005
PricewaterhouseCoopers January 1998 - June 2000
Nynex August 1996 - January 1998
Education
Griffith University
MS
Osmania University
Bachelor of Engineering
Vonage December 2007 - March 2015
Merrill Lynch May 1997 - October 2007
STANDARD CHARTERED BANK June 1996 - May 1997
Skills
Project Accounting, Financial Analysis, Account Management, Accounts Payable, Account Reconciliation, Oracle, Microsoft Office, Supervisory Skills, Accounts Receivable, Chargebacks, Elementary Education, Analysis, Project Management, Microsoft Excel, Process Improvement, Microsoft Word, Finance
Education
Kean University
Kean University
Bachelor's Degree, Elementary Education and Teaching, K through 8 grade
Vonage March 2007 - July 2008
Vonage March 2006 - March 2007
The Prisco Group November 2002 - October 2005
Education
Hobart and William Smith Colleges 1991 — 1995
Vonage June 2008 - Present
3Com Corporation March 2005 - June 2008
Lucent Technologies August 1995 - March 2005
Skills
Product Management, Vendor Management, Program Management, PMO, Telecommunications, Strategy, VoIP, PMP, Product Marketing, Project Portfolio..., Management, Product Lifecycle..., Cross-functional Team..., Competitive Analysis, Wireless, Project Management, Mobile Devices, Cloud Computing, Strategic Planning, Strategic Partnerships, Product Strategy, Strategy Planning..., PM-PDP Certificate, Product Life Cycle..., Agile Project Management
Education
Illinois Institute of Technology 1990 — 1993
MBA, Marketing and International Business
MIT
St. Joseph's College (India)
Bachelor of Arts (B.A.), English Language and Literature/Letters
DMI (Digital Management, Inc.) December 2013 - Present
Pragmatics Inc. August 2009 - December 2013
Accenture February 2005 - April 2008
Vonage 2002 - 2005
Sonus Networks March 2001 - October 2001
Cellexchange 2000 - 2001
TCI 1994 - 1996
Skills
Marketing Strategy, Product Management, Telecommunications, VoIP, Unified Communications, SIP, IT Strategy, IP, Strategic Planning, Business Case, Start-ups, Process Engineering, Business Process, Outsourcing, Management Consulting, Management
Education
University of Colorado Boulder 1998 — 2001
MS, Telecommunications
Heriot-Watt University 1995 — 1998
MBA, Business
AT&T July 2014 - Present
AT&T May 2013 - July 2014
AT&T June 2012 - May 2013
AT&T June 2011 - June 2012
Vonage November 2005 - June 2011
AT&T June 2010 - August 2010
xCypher September 2009 - December 2009
GameMonger.com September 2009 - December 2009
Skills
Java, XML, MySQL, PHP, Unix, Linux, Software Development, J2EE Application..., jQuery, JavaScript, Toad, Apache, Tomcat, C++, Team Leadership, Unix Shell Scripting, Eclipse, Microsoft Office, J2EE Web Services, AJAX, Flash, ActionScript, Oracle SQL, MVC Architecture, Android SDK, iPhone Application..., HTTP, SOAP, VBScript, Windows, Photoshop, Problem Solving, Software Deployment, Production Support, Web Services, Subversion, Waterfall, JSON, Ubuntu, Networking, Programming, Web Development, HTML 5, SDLC, JSP, angularjs, Virtualization, Cloud Applications, Agile Application..., Karma
Education
Georgia Institute of Technology 2014 — 2016
Master's Degree, Computer Science
New Jersey Institute of Technology 2009 — 2010
BS, Computer Science
Vonage March 2015 - Present
PanTerra Networks February 2012 - March 2015
Vonage 2015 - 2015
Vonage 2015 - 2015
NextGrid - A Fiber Fusion Company 2009 - August 2012
8x8, Inc. March 2008 - October 2009
AltiGen Communications, Inc. 2003 - 2004
AltiGen Communications, Inc. 2003 - 2004
Skills
Unified Communications, Channel, Strategic Partnerships, Solution Selling, VoIP, Telecommunications, Managed Services, Sales, Competitive Analysis, New Business Development, SaaS, Channel Partners, Direct Sales, SIP Trunking, Management, Cloud Computing
Education
Eastern Illinois University 1982 — 1987
B.S.
First Investors Corporation July 2014 - Present
CommVault July 2007 - February 2012
Vonage April 2006 - April 2007
Education
Kean University 2001 — 2005
BS, Business
Vonage January 2014 - Present
Meridian Health February 2012 - January 2014
Meridian Health January 2006 - February 2012
Bel-Ray Company 2001 - December 2005
Gray Supply Corporation 1996 - 2001
New Jersey Natural Gas Company 1989 - 1996
Education
Drexel University 1985 — 1989
Bachelor of Science (BS), Information Systems and Computers
Vonage February 2006 - Present
Skills
TCP/IP, Cisco Technologies, Network Engineering, VoIP
Education
Drexel University
BS, Computer Engineering
Other
Vonage December 2011 - Present
Island View Casino Resort January 2010 - January 2012
University of Southern Mississippi August 2008 - December 2009
University of Southern Mississippi January 2008 - December 2009
Skills
Data Mining, Data Analysis, Statistics, Direct Marketing, SPSS, SQL, Strategic Planning, Marketing Strategy, Research, Microsoft Office, SAS, Analytics, Analysis, Access, Marketing
Education
University of Southern Mississippi 2008 — 2009
MBA
Hemchandracharya North Gujarat University 2002 — 2006
Bachelor of Engineering, Electrical Engineering
Vonage June 2014 - Present
Vonage October 2010 - Present
EisnerAmper LLP September 2007 - October 2010
Skills
GAAP, SEC filings, Sarbanes-Oxley Act, Auditing, Internal Controls, Financial Statements, Financial Reporting, US GAAP, Sarbanes-Oxley, Financial Accounting, CPA, Internal Audit, SEC Filings
Education
Fairleigh Dickinson University 2003 — 2007
Master's degree, Accounting
st john vianney high school
Vonage August 2015 - Present
Birch Communications July 2013 - June 2015
Cbeyond June 2012 - June 2013
Skills
Cold Calling, Sales Process, Sales, Account Management, Direct Sales, Sales Management, Customer Service, Sales Presentations, B2B, Cloud Computing, MPLS, Mobile Devices, Fiber Optics, Metro Ethernet, Vendor Relationships, Virtualization, Solution Selling, Salesforce.com
Education
Illinois State University 2006 — 2010
BS, Business Administration
Vonage July 2011 - Present
Vonage October 2009 - July 2011
Vonage January 2008 - October 2009
Spherion - Schering Plough September 2006 - August 2007
Renner Brown - Schering Plough February 2006 - August 2006
Spherion - Tap Pharmaceuticals Project January 2006 - February 2006
SHI August 2002 - December 2005
SHI February 2001 - July 2002
Paychex September 2000 - February 2001
Skills
Troubleshooting, VPN, Active Directory, Telecommunications, XP, Cloud Computing, Servers, VoIP, CISSP, Data Center, Hardware, Printers, Switches
Education
Kean University 1995 — 2001
Bachelor of Arts, Communications
Johnson & Johnson June 2012 - Present
Johnson & Johnson August 2011 - June 2012
Vonage May 2011 - August 2011
Skills
QTP, Quality Center, Test Management, Resource Management, Resource Allocation
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
AT&T May 2012 - Present
Vonage May 2010 - April 2012
AT&T August 2002 - April 2010
Tata Infotech May 2000 - July 2002
Skills
Data Warehousing, Informatica, ETL, Business Intelligence, Teradata, Microstrategy, PL/SQL, Data Warehouse..., SDLC, Databases, SSIS, Unix Shell Scripting, Software Project..., SSRS, Requirements Analysis, Oracle, Microsoft SQL Server
Education
Indian Institute of Technology, Roorkee 1998 — 2000
ME, Mechanical Engineering (Machine Design)
KSRMCE 1994 — 1998
B.Tech, Mechanical Engineering
Bell Business Markets September 2013 - Present
CaTECH Systems Ltd. February 2013 - August 2013
Broad-Connect Telecom Inc. April 2012 - December 2012
ISP Telecom Inc November 2008 - April 2011
Compugen Inc September 2007 - August 2008
Vonage December 2006 - August 2007
Skills
Telecommunications, IP, VoIP, Network Design, SIP, Cisco Technologies, WAN, Unified Communications, Wireless, Linux, MPLS, SIP Trunking, Wireless Networking, CCNA, Avaya, Windows, DNS, Troubleshooting, TCP/IP, Data Center, Managed Services, Ethernet, Cabling, Security, Network Engineering, Telephony, Routers, Switches, DHCP, Networking, Design Consulting, Account Management, Project Planning, Cross-functional Team...
Education
APJ College of Engineering 2001 — 2005
Bachelor of Engineering (B.Eng.), Telecommunications Engineering
Humber College
Wireless Telecommunications
vonage August 2008 - August 2009
Education
Franklin University
Vonage April 2015 - Present
Kforce Inc December 2014 - April 2015
Destination Maternity Corporation April 2012 - September 2012
Drexel University April 2010 - September 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Windows, Computer Hardware, OS X, HTML, Social Media, Team Leadership, Troubleshooting, Leadership, Software Documentation, Customer Service, Teamwork, Visio, SharePoint, Time Management, Outlook, Windows 7, Networking, Business Analysis, Social Networking, Wireless Networking, VoIP, Mobile Device Management, Active Directory
Education
Drexel University 2008 — 2014
Bachelor's Degree, Information Systems
Ridgewood High School 2004 — 2008
High School
Cognizant Technology Solutions June 2010 - Present
Vonage November 2011 - March 2014
Cognizant Technology Solutions May 2007 - May 2010
Oracle Financial Services Software Ltd 2005 - 2007
Skills
Struts, Core Java, PL/SQL, Web Services, Java Enterprise Edition, Requirements Analysis, Spring, Oracle, Unix, JSP, Servlets, Hibernate, DB2, EJB, Weblogic, Spring Framework, SDLC, Agile Methodologies, SQL, Software Project..., XML, Business Analysis
Education
Guru Gobind Singh Indraprastha University 2000 — 2004
Bachelor of Information System (Hons.), Computer Science
Partners Pharmacy April 2013 - Present
Vonage October 2006 - March 2012
NeighborCare Pharmacy May 2003 - August 2006
Vision for Health Consortium May 1997 - May 2003
WEAA 88.9 FM September 1992 - May 1997
Skills
Social Media, Social Networking, Facebook, Twitter, Customer Service, Customer Retention, Customer Satisfaction, Customer Experience, Business Analysis, Microsoft Office, Operations Management, Revenue Growth..., Creative Writing, Customer Value, Building Customer..., Thought Leadership, Brand Loyalty, Customer Service..., Creative Solutions, Interpersonal..., Telecommunications, Telecommunications..., Oral & Written..., Cross-functional Team..., Cross-functional..., Data Analysis, Music Industry, E, Mac, Photoshop, LinkedIn, Workforce Management, Training, Account Management, Program Management, Call Centers, Coaching, Process Improvement
Education
Morgan State University 1980 — 1986
Business Administration
Howard University
TD February 2015 - Present
TD December 2014 - February 2015
TD October 2014 - December 2014
TD March 2011 - October 2014
Vonage 2007 - 2009
Forterra Inc. 2005 - 2007
Famous Ed's Hyundai 2003 - 2004
Skills
New Business Development, Customer Service, Sales, Customer Satisfaction, Call Centers, Supply Chain, Troubleshooting, Marketing Strategy, Logistics, Sales Management, Coaching, Account Management, Microsoft Office, Negotiation, Strategic Planning, Marketing, Leadership, Project Management, Lean Manufacturing, Time Management, Telecommunications, Microsoft Excel, Team Leadership, Windows, Recruiting, Teamwork, Team Building, Budgets, Management, Forecasting, Project Planning, CRM
Education
Humber College
Assurety Consulting Inc. December 2014 - Present
ValueOptions December 2011 - Present
GCE April 2010 - December 2011
GCE-Global Computer Enterprises April 2010 - December 2011
Vonage May 2009 - April 2010
Micron Technology May 2005 - November 2007
Skills
Oracle Financials, SQL, C++, Oracle, Databases, DB2, AS400 system, Business Analysis, Oracle SQL, SQL DB2, HTML, Business Process, Oracle E-Business Suite, Data Analysis, Troubleshooting, Cloud Computing, Analysis, Integration, Management, Requirements Analysis, SDLC, Testing
Education
ECPI University 2005 — 2007
AAS, IT Programming
ECPI University
A.A.S, Information Technology Programming
Verizon October 2007 - Present
Verizon October 2007 - Present
Vonage May 2005 - October 2007
Skills
Telecommunications, Data Center, Cisco Technologies, Troubleshooting
Education
Florida Institute of Technology 2011 — 2015
Associate of Science (AS), Information Technology
Villanova University 2009 — 2010
IS, IS Security
Danceforlife.ca May 2005 - Present
Dance For Life Inc. 2001 - 2011
Vonage January 2006 - February 2007
Skills
Customer Service, Microsoft Office, Dance, French, Website Development, Customer Retention, Troubleshooting, Translation, Contract Recruitment, Administrative...
Education
Humber College 1994 — 1996
Business Management
Humber College 1994 — 1996
Business Management, Administation/Communication
KPMG August 2015 - Present
CarePoint Health System May 2013 - August 2015
St. Joseph's Healthcare System June 2011 - June 2012
Design Strategy Corporation March 2008 - February 2009
Vonage September 2005 - July 2006
Queens Borough Public Library October 2001 - September 2004
Skills
Norton Ghost, Laptops, Blackberry Enterprise..., BMC Remedy, Blackberry, SCCM, Printers, Microsoft Office 2003, Dell Computers, Windows 7, Active Directory, Help Desk Support, Citrix, Service Desk, XP, Software Documentation, McAfee, Desktop Computers, Symantec Endpoint..., Antivirus, Networking, Software Installation, Technical Support, Windows XP, Troubleshooting, Hardware, Customer Service, System Administration, Windows, Microsoft Office
Education
Passaic County Community College 2011 — 2013
AAS (Associates in Applied Science), Information Technology (Network Admin Option)
Essex County College 2010 — 2011
Certificate, HealthCare Information Technology
Capital One April 2014 - Present
Vonage February 2004 - February 2014
Skills
Troubleshooting, TCP/IP, Servers, Linux, Firewalls, Solaris, LAN-WAN, Networking, Visio, Unix, Routing, Telecommunications, VoIP, Windows, Red Hat Linux, ITIL, VPN, Wireless, Apache, Tomcat, Java Web Server
Education
Kean University
Bachelor of Science (B.S.), Computer Science
P.C. Richard & Son January 2008 - January 2010
Vonage January 2006 - March 2007
Virgin Atlantic Airways January 2004 - March 2005
Skills
Team Leadership, Strategic Communications, Account Management, Product Management, Customer Relations, Customer Service, Coaching, Compliance, Strategic Planning, Problem Solving, Mentoring, Microsoft Office, Excel, Team Motivator, Project Planning
Education
Kean Univeristy 2010 — 2012
Global Masters of Business Arts, International Business Management
Kean University 2005 — 2010
Bachelor Of Science, Business Management
Vonage July 2010 - Present
Vonage March 2008 - June 2010
Skills
Management, Performance Management, Leadership, Telecommunications, Revenue Assurance, Forecasting, Chargebacks, Local Number Portability, Payments, User Acceptance Testing, Call Center, Customer Experience, VoIP, Call Centers, Analysis
Education
Kean University 2010 — 2014
BBM, Business Administration and Management, General
Self Employed June 2010 - Present
Dallas Dancewear February 2009 - Present
Heart in Hand April 2012 - August 2012
Mayor Melissa Northern August 2011 - April 2012
Texas Woman’s University August 2009 - January 2011
Vonage December 2008 - July 2009
Lunar Mini Golf January 2008 - December 2008
Brookstone January 2007 - January 2008
The Gap August 2006 - January 2007
Education
El Centro College
Texas Tech University High School
Diploma
Texas Woman's University
Psychology
Best Buy 2011 - Present
Vonage November 2008 - June 2009
Harley-Davidson Financial Services August 2008 - August 2008
Skills
Training
Education
Georgia Perimeter College 2009 — 2013
Business, Management, Marketing, and Related Support Services
The University of Texas at San Antonio 2007 — 2008
Business Administration and Management, General
Vonage July 2012 - Present
Pleasant Hill April 1999 - October 2006
Education
Heald College
Associate of Science (A.S.), Medical Informatics
Wyndham Worldwide February 2015 - Present
Christmas Tree Shops division of Bed Bath and Beyond May 2013 - March 2014
Ermenegildo Zegna January 2013 - May 2013
The Estée Lauder Companies Inc. March 2012 - August 2012
Shutterstock July 2010 - March 2012
Vonage August 2006 - July 2010
Hewlett-Packard January 2000 - March 2005
Skills
E-commerce, Object Oriented Perl, Databases, Perl, Leadership, SQL, Analysis, Cross-functional Team..., Strategy, Microsoft Excel, Project Planning, Retail Math, Leadership and..., Perl Programming, CRM, Marketing, Retail, Management, Social Media Strategist, JDA, Data Wharehouse, Sales, Agile Methodologies, Web Development, Linux, HTML
Education
Stevens Institute of Technology 2000 — 2003
Master of Science
Fashion Institute of Technology 2012 — 2013
Associates of Applied Science
OptumHealth Education February 2013 - July 2014
Vonage March 2010 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Public Speaking, HTML
Education
ECPI University 2008 — 2010
Associate's Degree, Information Technology
Pershing, a BNY Mellon company July 2007 - Present
Vonage January 2003 - May 2005
Vonage January 2003 - May 2005
Vonage 2003 - 2005
Skills
Contract Negotiation, Contract Management, Plain English, Editing
Education
George Mason University
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
University of Delaware
Paralegal Certificate, Paralegal