Vonage Company
Industry: Telecommunications company
DescriptionVonage is a publicly-held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol. Customer service: 020 7993 9000 Headquarters: Holmdel, New Jersey, United States Revenue: 221.8 million USD (2015) CEO: Alan Masarek (6 Nov 2014–) Parent organization: Vonage Holdings Founders: Jeffrey A. Citron, Jeff Pulver
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Vonage Employees
Institute for Integrative Nutrition February 2015 - Present
Institute for Integrative Nutrition April 2014 - January 2015
Vonage November 2013 - April 2014
Vonage July 2012 - November 2013
Vonage October 2011 - July 2012
Vonage July 2008 - October 2011
Skills
Call Centers, Workforce Management, Telecommunications, Vendor Management, Forecasting, Management, Troubleshooting, Customer Experience, Avaya, VoIP, Training, Contact Centers, CRM, Business Analysis, Avaya Technologies, Capacity Planning, Microsoft Office, Genesys, Analysis, Team Management, Data Analysis, IP, Telephony, Sales, Microsoft Excel, Microsoft Word, Aspect, Avaya IP Telephony, PowerPoint, Job Scheduling, InfoPath, Workforce Planning, RTA, Vendor Relationships, Outlook, IVR, ACD, MicroStrategy Reporting, Microstrategy, eWFM, Call Center..., Analytics, Aspect ACD, Regression Analysis, Six Sigma, Performance Management, Salesforce.com
Education
Thomas Edison State College 2010 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
William Paterson University of New Jersey 2006 — 2008
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Vonage July 2014 - Present
WellStar Health System Contractor thur Ettain Group October 2013 - Present
Wipro Infotech Client: Verizon May 2012 - October 2013
College Student and Free Lance Consultant March 2009 - April 2012
Teleperformance, USA Client: (Sprint) May 2003 - March 2009
Skills
Security, Vulnerability Assessment, Systems Analysis, Troubleshooting, IP, Help Desk Support, TCP/IP, DHCP, Active Directory, CCNA, Network Security, VPN, Network Administration, Disaster Recovery, Technical Support, Computer Hardware, Hardware, Networking, DNS
Education
New Horizons Technical School
Network Systems Security, Comptia A +, Network +, Security +
Sinclair Community College
Computer and Information Systems Security/Information Assurance
Candy Company, Hackettstown, NJ September 2012 - Present
United States Postal Service 2003 - 2012
Vonage 2005 - 2005
Jupiter Air Courier 2000 - 2003
Lucent Bell Laboratories 2000 - 2001
Telcordia (Bellcore), a Division of SAIC 1999 - 2000
AT&T 1990 - 1998
AT&T 1990 - 1998
AT&T 1971 - 1998
Skills
Telecommunications, Wireless, VoIP, Telephony, Managed Services, T1, Ethernet, Program Management, Call Centers, DSL, Vendor Management, Troubleshooting, Project Management, Management, Data Center, Cross-functional Team..., Team Building, Team Leadership
Education
GWU/ESI 1992 — 1993
Master's Certificate in Project Management, Information Technology Project Management
Suffolk University 1971 — 1973
Business Administration
Vonage September 2015 - Present
iCore Networks August 2013 - Present
iCore Networks November 2014 - September 2015
AdcommDigitel 2007 - 2011
Wetland Studies and Solutions, Inc. 2005 - 2005
Target Surveys and Engineering 2003 - 2003
Skills
Troubleshooting, Microsoft Office, Customer Service, Team Leadership, Maintenance & Repair, Aviation, Telecommunications, Computer Hardware, Leadership, Training, Access, Salesforce.com, Team Building, Management, Sales
Education
The Community College of Baltimore County 2011 — 2013
Aviation Management, Air Traffic Control
West Virginia University 2002 — 2006
Landscape Architecture
Vonage June 2014 - August 2014
Papa John's International January 2008 - July 2012
Skills
Java, C, PHP, HTML, CSS, MySQL, DB2, Microsoft Office, Flash, Eclipse, Git, NetBeans, Visual Studio
Education
San Jose State University 2012 — 2015
Bachelor’s Degree, Computer Science
Southwestern College 2008 — 2012
CeCe Galore Makeup Artistry February 2009 - Present
Vonage February 2010 - September 2011
Cristabella Interiors February 2002 - April 2008
Skills
Makeup Artistry, Beauty, Skin Care, Fashion, Interior Design, Designs, Art, Customer Service, Internet, Retail, Retail Displays, Styling, Receptionist Duties, Administrative..., Clerical
Education
The Art Institute of Charlotte 2002 — 2003
N/A, Interior Design
Group 1 Automotive January 2015 - Present
Merket Alumni Center October 2010 - December 2014
KCBD-TV June 2014 - August 2014
GNC October 2013 - March 2014
Vonage July 2012 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Marketing, Troubleshooting, Advertising, Social Media, Marketing Strategy, Social Media Marketing, Customer Service, Event Planning, Account Management, Leadership
Education
Texas Tech University 2010 — 2014
Bachelors, Advertising
Texas Tech University 2010 — 2014
Bachelor's degree, Advertising
CHARLES SCHWAB- CO April 2012 - Present
Vonage October 2012 - April 2013
Education
The University of Texas at Arlington
Bachelor of Science (BSc), Engineering, A
Vonage Business Solutions September 2014 - Present
Vonage August 2005 - August 2014
Skills
Customer Experience, Call Centers, Telecommunications, Vendor Management, Cross-functional Team..., Team Leadership, Process Improvement, Customer Service, Customer Satisfaction, VoIP, Troubleshooting
Education
Rutgers, The State University of New Jersey-Newark
Regis Corporation June 2006 - Present
Vonage February 2006 - June 2006
Spirits Unlimited July 2003 - December 2005
NJ Diagnostic September 2001 - January 2003
Education
Thomas Edison State College 2008 — 2012
Bachelors of Science, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Horizon Media July 2015 - Present
Horizon Media November 2013 - July 2015
Northeast Regional Epilepsy Group July 2011 - November 2013
Pamal Broadcasting January 2011 - May 2011
United Way of the Greater Capital Region September 2010 - December 2010
Vonage June 2010 - September 2010
Skills
Excel, Microsoft Office, Customer Relations, PowerPoint, Outlook, Medisoft, Social Media, Blogging
Education
Siena College 2007 — 2011
Bachelor of Science, Marketing and Management
Bloomberg LP April 2014 - Present
Teliris January 2010 - April 2014
Teliris Inc January 2007 - December 2009
AudioCodes October 2006 - December 2006
Vonage March 2005 - October 2006
LucentSpeech April 2002 - June 2004
Lucent Technologies April 1998 - June 2002
Skills
Telepresence, SIP, VoIP, Cloud Computing, SaaS, TCP/IP, linux, programming,, Software Development, IP, Software Engineering, Unified Communications, Telecommunications, MPLS, Managed Services, Linux, Unix, Agile Methodologies, RTP, H.323, Mobile Devices, Product Management, Distributed Systems, Enterprise Architecture, Architecture, MySQL, Enterprise Software, System Architecture, C, C++, Video Conferencing, Java, Web Services, Java Enterprise Edition, Perl, Web Applications, Software Design, Shell Scripting, Scalability, Integration, Scrum, Pre-sales, Software Project..., SOA, Tomcat, Agile Project Management, Virtualization, Spring, OOP, XML, Apache
Education
Syracuse University 1996 — 1997
MS, Computer Engineering
University of Madras 1992 — 1996
BE, Computer Science
PS Senior Secondary School 1990 — 1992
Milton high
Kia Motors America June 2014 - August 2014
Prudential Financial May 2012 - September 2012
Vonage May 2011 - September 2011
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Access, Financial Analysis, Data Analysis, SPSS, Time Management
Education
Rutgers, The State University of New Jersey-Newark 2012 — 2016
Bachelor's degree, Economics
J.P.Stevens High School 2008 — 2012
High School
Interactive Data July 2011 - Present
Rent The Runway January 2011 - July 2011
Self Employed August 2010 - January 2011
Zenith Holdings LLC July 2008 - August 2010
Vonage August 2006 - January 2008
Rendezvous Capital Management LLC 2001 - 2006
Datek Online 1998 - 2001
Skills
Java, Management, Leadership, Team Building, C, Linux, Market Data, Software Development, Agile Methodologies, SDLC, Strategic Planning, Integration, Unix, Algorithms, Equities, Trading Systems, Databases, Electronic Trading, SQL, Strategy, XML, MySQL
Education
Rutgers, The State University of New Jersey-New Brunswick 1994 — 1998
Bachelor of Arts (BA), English Language and Literature, General
Bank of America April 2015 - Present
Bank of America 2014 - Present
Merck June 2007 - July 2014
Vonage August 2005 - June 2007
Denon Electronics January 2004 - August 2005
Skills
Video Conferencing, AV, Troubleshooting, Project Management, Marketing Strategy, Services Marketing, Audio Visual Integration, Marketing, VoIP, CRM, IT Strategy, Pharmaceutical Industry, Organizational..., Cisco Technologies, Business Efficiency, Product Marketing, Sustainable Business..., Asset Relocation..., WebEx, IT Asset Management, Cost Efficiency, SAP, Computer Security, IP management, Timeline Development, Tandberg, Technical Training, Microsoft Technologies, Computer Network..., Computer Hardware, Computer Proficiency, Polycom Video..., Crestron, TMS, Six Sigma, Unified Communications, Telepresence, Infrastructure, Cisco Call Manager, IT Operations, IT Service Delivery
Education
DeSales University 2014 — 2016
Master of Business Administration (MBA), MBA Project Management, G.P.A. - 4.0
Temple University - Fox School of Business and Management
Bachelor of Business Administration (B.B.A.), Marketing, Business, Management
Mobile Financial Services - A MasterCard and Telefonica International Joint Venture April 2014 - Present
Vonage October 2012 - April 2014
Palm October 2007 - November 2012
BRIGHTSTAR CORPORATION August 2003 - September 2007
Samsung April 1999 - July 2003
Skills
Competitive Analysis, Strategy, Marketing Strategy, Marketing Management, Go-to-market Strategy, Marketing, Market Planning, Management, Telecommunications, Strategic Partnerships, Multi-channel Marketing, Product Development, Product Marketing, Leadership, Mobile Marketing, Business Development, Mobile Devices, Product Management, Strategic Planning, Advertising, Market Analysis, Public Relations, Digital Marketing, Start-ups, Business Planning, New Business Development, Sales, Online Marketing, Cross-functional Team..., Wireless, International Marketing, Positioning, Segmentation, Sales Management, Latin America, Product Launch, Lead Generation, Customer Insight, B2B, Sponsorship, Direct Marketing, Email Marketing, Corporate Communications, Corporate Branding, Financial Inclusion, Mobile Financial..., Mobile Money, Value Propositions, Customer Segmentation..., LATAM
Education
Southern New Hampshire University 1993 — 1997
Bachelor of Science (BS), Marketing
Southern New Hampshire University 1993 — 1997
Bachelor of Science Degree, Marketing
University of Southern New Hampshire 1993 — 1997
Bachelor of Science Degree, Business Administration
Tata Communications July 2015 - Present
iCIMS March 2015 - July 2015
Vonage September 2007 - June 2014
Global Resources Ltd. April 2005 - August 2007
STS Consulting April 2003 - April 2005
QCOM November 2002 - April 2003
Starpoint Solutions June 2001 - December 2001
Common Agenda November 2000 - May 2001
Starpoint Solutions January 1999 - September 2000
SOS Technology Corporation January 1998 - November 1998
Skills
Technical Recruiting, Applicant Tracking..., Talent Acquisition, Vendor Management, Sourcing, Recruiting, Hiring, Internet Recruiting, Onboarding, Contract Recruitment, Staffing Services, Training, Information Technology, Management, College Recruiting, Call Centers, Networking, Temporary Placement, Interviews, Human Resources
Education
Stockton University 1992 — 1995
Bachelor of Arts (BA), Business Management
Publishers Elite Subscription Division January 2014 - December 2014
Classic Roofing LLC March 2014 - November 2014
Vonage September 2013 - July 2014
United States Navy June 2006 - March 2011
Skills
Event Planning, Leadership, Leadership Development, Marketing, Microsoft Office, PowerPoint, Public Speaking, Sales, Sales Management, Team Building, Social Media
Education
The University of Texas at Arlington
Bachelor's degree, Public Relations/Image Management
Tarrant County College 2012 — 2013
Associate of Arts (A.A.), Art/Art Studies, General
Vonage June 2015 - Present
Rutgers University September 2012 - Present
Neptune Township Municipal June 2014 - September 2014
Skills
PowerPoint, Public Speaking, Leadership, Microsoft Excel, Human Resources, Microsoft Word, Social Networking, Event Planning, Social Media, Research, Customer Service, Microsoft Office, Time Management
Education
Rutgers University-New Brunswick 2012 — 2016
Labor Studies/Criminal Justice
Wagner College 2011 — 2012
Sociology
Neptune High School 2007 — 2011
High School Diploma
Vonage August 2013 - Present
Morpheus Media March 2012 - August 2013
Morpheus Media June 2011 - March 2012
Morpheus Media June 2009 - June 2011
Morpheus Media December 2008 - June 2009
Nimlok New York City June 2005 - June 2008
Nimlok New York City July 2002 - June 2005
Skills
SEO, Online Marketing, Audience Development, Conversion Optimization, SEO copywriting, Digital Marketing, SEO Audits, Projection Modeling, PPC, Online Advertising, Web Analytics, Ecommerce, Google Adwords, SEM, MSN AdCenter, E-commerce, Digital Media, Web Marketing, Content Strategy, Affiliate Marketing, Digital Strategy, Social Media, Brand Development, Integrated Marketing
Education
Seton Hall University 2005 — 2008
MBA, Management
Villanova University 2001 — 2005
Bachelor of Science, Information Science
Vonage June 2013 - June 2015
WUN Systems, LLC May 2012 - June 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, Sales, PowerPoint, Sales Management, Public Speaking, Social Media, New Business Development, Marketing, Coaching, Marketing Strategy, Negotiation, Account Management, Outlook, Customer Satisfaction, Management, Project Management, Business Strategy, Recruiting, Customer Retention, Training, Contract Negotiation, Time Management, Human Resources, Start-ups, Leadership, Team Leadership, Business Development, Operations Management, Social Media Marketing, Market Research, Direct Sales, Sales Process, Selling, Social Networking, B2B, Budgets, Business Planning, CRM, Hiring, Salesforce.com, Team Management
Education
The Master's College and Seminary
Bachelor of Arts (B.A.), Business Management
Secure Computing Innovation Foundation (non-profit) February 2014 - Present
Institute of Electrical and Electronics Encineers (IEEE) September 2014 - Present
IEEE November 2014 - Present
Energy Enterprise Solutions LLC 2009 - 2010
SONeTech, Inc. March 2006 - October 2008
Verizon Federal Network Systems 2008 - 2008
Lockheed Martin January 2001 - March 2006
VONAGE July 2000 - February 2001
SONeTech, Inc. October 1992 - June 2000
Convergent Communications 1995 - 1999
Skills
Systems Engineering, System Architecture, Integration, System Design, Security, Software Engineering, Telecommunications, Networking, VoIP, Network Administration, Leadership, Entrepreneurship, TCP/IP, Software Documentation, Requirements Management, Requirements Analysis, Testing, Proposal Writing, IP, Project Management, Cisco Technologies, Program Management, Maptitude, Operating Systems, Network Architecture, Switches, Linux, Computer Security, SDLC, Software Design, Hardware, Architecture, Databases, Disruptive Innovation, Innovator, Network Management, Writing, Intelligent Networks, Distributed Systems, SOA, Cloud Computing, Information Security, Solaris, Architectures, Unix, Common Criteria, Iso 9000, Certifications, Business Process..., TOGAF
Education
The George Washington University 2002 — 2002
Grad. Certificate, Computer Security & Info Assurance
The University of Memphis 1963 — 1968
BS, EE
Coursera 2012 — 2013
Auditing interesting classes, Business & Computer Science, N/A
Leilihua High School 1961 — 1963
Diploma, College Prep
Vonage 2014 - 2014
Skills
Creative Writing, Editing, Sales Process, Sales, Communication, Strategic Partnerships, Teamwork, Team Leadership, Team Building
Education
Suffolk County Community College 2013 — 2014
Physical Sciences
ESPN March 2015 - Present
ESPN October 2008 - March 2015
Vonage January 2003 - October 2008
Cap Gemini Ernst & Young August 2000 - January 2003
Software House International May 1999 - August 2000
Skills
Strategic Planning, Process Improvement, Business Development, Forecasting, Project Management, Budgets, Management, Team Leadership, Customer Service, Product Management, Telecommunications, Strategic Partnerships, Business Strategy, Leadership, Strategy, Online Advertising, Sales, Account Management, Analysis, Vendor Management, E-commerce, Start-ups, Negotiation, Marketing, Advertising, CRM, Digital Media, Competitive Analysis, Digital Marketing
Education
Saint John's University - Peter J. Tobin College of Business
B.S.
University of Delaware
ACN September 2008 - Present
Vonage January 2008 - September 2008
Vonage January 2006 - 2008
Patriot Media April 2004 - December 2005
Cablevision October 1996 - April 2004
Skills
Workforce Management, Management, Leadership, VoIP, Call Center, Telecommunications, Telephony, Call Centers, Wireless, Vendor Management, Customer Experience, Time Management, Customer Service, Technical Support, Troubleshooting, IVR, Team Leadership, Access, Customer Satisfaction, Program Management, Process Improvement, Service Delivery, Avaya, Networking, Cross-functional Team..., Broadband, Quality Assurance, Software Documentation, Outsourcing
Education
Rutgers University-New Brunswick 1996 — 1999
Business Management
University of Phoenix 2004 — 2006
Bachelor's, Business Management / Adminstration
AvePoint August 2013 - Present
Lawyer.com February 2012 - July 2013
Rosenthal Financial October 2011 - February 2012
Barmensen Labs May 2008 - August 2008
Vonage May 2007 - August 2007
Skills
Google Adwords, SEM, Facebook, Social Media, Google Analytics, Microsoft Office, Cold Calling, Blogging, Sales, Management, Press Releases, Online Advertising, Social Media Marketing, Email Marketing, Time Management
Education
Susquehanna University 2007 — 2011
Bachelor of Science (B.S.), Business, Marketing Emphasis
Gill St. Bernards 2002 — 2006
Bloomberg April 2010 - Present
Clients First Staffing September 2007 - April 2010
Vonage 2006 - 2007
Global Resources April 2004 - December 2006
Skills
Talent Acquisition, Technical Recruiting, Recruitment/Retention, Ruby on Rails, Bloomberg, Bloomberg Terminal, Web Development, Sourcing, Social Media, Social Networking, Facebook, LinkedIn, Contract Recruitment, Strategic Sourcing, College Recruiting, Applicant Tracking..., Recruiting, Linux, Talent Management, Internet Recruiting, Interviews, Onboarding, Temporary Placement, Networking, Screening, Search, Cold Calling, Management, Benefits Negotiation, Executive Search, SDLC, Consulting, Sales, Screening Resumes, Databases, Vendor Management, Resource Management, Recruitment Advertising, Software Development, Business Networking, Information Technology
Education
Stockton University
Bachelor's degree, Environmental Science
Johnson & Johnson February 2015 - Present
Vonage January 2014 - January 2015
Avis Budget Group September 2011 - December 2013
American Appraisal Associates June 2010 - September 2011
Skills
Pricing, Pricing Strategy, Pricing Analysis, Russian, Excel, Data Analysis, Management, Analysis, Microsoft Excel, Leadership, Forecasting, Competitive Analysis, Microsoft Office, Financial Analysis, PowerPoint
Education
New York University 2013 — 2015
MBA, Marketing, Finance
Rutgers, The State University of New Jersey-New Brunswick 2006 — 2010
Bachelor of Science (BS), Economics
Rgraniere 2010 - Present
Vonage 2012 - 2013
American Express 2008 - 2010
American Express 2003 - 2008
American Express 2001 - 2003
American Express October 1989 - 2001
Skills
Marketing, Sales, Contract Negotiation, Strategic Partnerships, Credit Cards, Loyalty Programs, Account Management, Sales Management, B2B, New Business Development, Loyalty Marketing, Marketing Strategy, Product Management, Competitive Analysis, Business Development, Leadership, Strategy, Management, Business Strategy, Brand Management, CRM, Strategic Planning, Direct Marketing, Customer Acquisition, Marketing Communications, Negotiation
Education
Richard Stockton College of New Jersey
Bachelor's Degree
Vonage August 2008 - Present
AAA Corporate Car & Limo March 2008 - August 2008
Arena Limousine November 2007 - March 2008
Evergreen Corporate Car & Limousine Service November 2005 - September 2007
The American University In Egypt (AUC), Cairo, Egypt 2004 - 2005
Skills
TCP/IP, DNS, Management, Technical Support, DHCP, VoIP, Troubleshooting, Operating Systems, Software Installation, Windows 7, Networking, Computer Hardware, CCNA, SIP, Routers, Switches, Windows Vista, Windows, XP, Help Desk Support, Avaya, IT Operations, BMC Remedy, Disaster Recovery, ITIL, Customer Satisfaction, IT Service Management, Process Improvement, Team Leadership, Testing, Workforce Management, Cross-functional Team..., Customer Retention, Outsourcing, Windows XP
Education
The American University in Cairo 2002 — 2003
CCNA, Networking
Higher Technological Institute - 10th of Ramadan- Egypt 1993 — 2001
BSC, Electrical and Computer Engineering
Charles River Development January 2012 - Present
Goldman Sachs November 2010 - October 2011
Vonage December 2008 - December 2010
Elitecore Technologies July 2005 - July 2007
Skills
EJB, Servlets, JSP, Spring, J2EE, Web Services, XML, Core Java, HTML, Tomcat, JDBC, Eclipse, Hibernate, PL/SQL, Ant, JUnit, Java, JBoss, Design Patterns, Apache, MySQL, UML, JavaScript, Perl, Unix, SQL, Linux, Agile, SQL Server, Subversion, SOAP, Web Applications, Databases, Unix Shell Scripting, Oracle SQL, OOP, Java Enterprise Edition, Agile Methodologies, AJAX, Software Development, Software Design, Multithreading, SDLC, PHP, MVC, JBoss Application Server, Spring Framework
Education
Stevens Institute of Technology 2007 — 2008
MS, Computer Science
Sardar Patel University 2001 — 2005
B.E, Computer Engineering
Vonage June 2005 - Present
AT&T October 1999 - January 2005
Skills
Local Number Portability, T1, DS3, Provisioning, Telecommunications, TDM, VoIP, Frame Relay, Computer Network..., IP, SS7, Adtran, PRI, SIP, Telephony, Wireless, ISDN, ATM networks, Fiber Optics, Broadband
Education
Technical Career Institutes 1996 — 1998
AOS, Telecommunications Engineering
xaverian high school 1986 — 1990
Buchanan Technologies November 2010 - March 2013
Various Organizations August 2009 - February 2011
Vonage July 2007 - June 2009
Siemens IT Solutions & Services January 2007 - April 2007
IBM Global Services August 2006 - February 2007
Skills
Active Directory, Technical Support, TCP/IP, Hardware, Networking, Computer Hardware, XP, Routers, Switches, Help Desk Support, Windows, Blackberry, Remote Desktop, Information Technology
Education
Sheridan College 2000 — 2002
Diploma, Help Desk Technologist
York University 1986 — 1989
Bachelor, Business
Vonage June 2009 - Present
AIG November 2005 - June 2009
Cingular Wireless December 2004 - November 2005
Cingular Wireless (Formerly AT&T Wireless) January 2002 - December 2004
AT&T Wireless - Fixed Wireless Broadband Services May 2000 - December 2002
AT&T - WorldNet Service March 1997 - April 2000
AT&T February 1993 - February 1997
Skills
Call Center, Business Process..., Program Management, Business Intelligence, Contract Negotiation, Financial Analysis, Customer Experience, Operations Management, CRM, Business Strategy, Leadership, Financial Services, Call Centers, Customer Retention, Large Scale Change..., Management, Outsourcing, Process Improvement, Strategy, B2B, BPO, Budgets, Business Analysis, Business Development, Business Process..., Cross-functional Team..., Customer Service, Enterprise Software, Executive Management, Product Management, Professional Services, Business Relationship..., Start-ups, Strategic Partnerships, Team Management, Telecommunications, Vendor Management, Project Management, Wireless
Education
Rutgers - Graduate School of Management
MBA
The College of New Jersey
BS
Citrix Online April 2011 - Present
Gentoo Foundation December 2007 - March 2015
Goldman Sachs November 2010 - April 2011
Vonage January 2007 - October 2010
The Financial Information Group, Inc May 2006 - August 2006
Gentoo Foundation March 2005 - June 2006
Stevens Institute of Technology May 2005 - August 2005
Skills
C++, SIP, C, Object Oriented Design, Linux, Gentoo, Python, XML, Operating Systems, OOP, Bash, SQL, Shell Scripting, Unix, Open Source, TCP/IP, Architecture, High Availability, Decentralization, Software Design, STL, Spring, Multithreading, Qt, RedHat, Linux System..., Red Hat Linux, Design Patterns, Architectures
Education
Stevens Institute of Technology 2002 — 2006
Computer Science, BSc
Freehold Township High School 1998 — 2002
High School
BrandsMart USA October 2014 - Present
Vonage February 2014 - Present
DMC Atlanta, Inc. February 2014 - 2014
Child Care Development Center May 2013 - August 2013
Skills
Sales, Direct Sales, Customer Service, Group Dynamics, Customer Satisfaction, Internet, Idea Generation, Social Networking, Art, Photoshop, Typing, Youth Mentoring, Environmental Awareness, Creative Writing
Education
University of Southern Mississippi 2011 — 2013
Bachelor of Arts (B.A.), Advertising
JPMorgan Chase & Co. January 2015 - Present
Vonage 2013 - 2014
Ernst & Young July 2012 - January 2013
HSBC March 2010 - December 2011
AXA Equitable September 1997 - May 2009
ABI Marketing Public Relations June 1996 - September 1997
Francioli Weiman & Co. Marketing Communicatoins 1995 - 1996
Briechle-Fernandez Marketing Services 1991 - 1995
Skills
Internal Communications, Corporate Communications, Public Relations, Strategic Communications, Employee Engagement, Marketing, Crisis Communications, Media Relations, Communications Planning, Speech Writing, Sales, Public Speaking, Change Management, Distribution Strategies, Internet, Creative Writing, Corporate Events, Intranet, Video Production, PowerPoint, Global Strategy, Executive Coaching, Technical Writing, Sales Force and..., Innovation, Communications Strategy, Major Events, Change Communication, Webcasting, Case Studies, Strategic Counsel, Communication Skills, Intranet Strategy, Channel Branding, Direct Response, Brand Strengthening
Education
Syracuse University
B.A., English
Facebook October 2013 - Present
Orbitz Worldwide October 2012 - September 2013
Harris Teeter April 2012 - September 2012
Bank of America Merrill Lynch March 2011 - April 2012
Vonage October 2010 - February 2011
Sears Holdings Corporation 2010 - 2010
Skills
Microstrategy, Data Modeling, Teradata, Data Warehousing, Business Intelligence, Oracle, Netezza, Greenplum, Tableau, Vertica, Hive, SQL, SDLC, ETL, Dashboard, Requirements Analysis, Databases, Consulting, Agile Methodologies, Data Warehouse..., Data Integration, Business Intelligence..., MicroStrategy Reporting
Education
St. Cloud State University 2007 — 2009
Master of Science (MS), Engineering/Industrial Management
Texas Instruments June 2013 - Present
JASBR November 2009 - June 2013
Vonage February 2004 - June 2009
Healthfirst 2002 - 2003
KB Toys 1994 - 2000
American Eagle Outfitters 1983 - 1994
Skills
Creative Direction, Creative Strategy, Online Marketing, Direct Marketing, Retail, Customer Retention, Email Marketing, Marketing Communications, Leading People, Strategic Thinking, Team Building, Team Leadership, Teamwork, Online Advertising, Advertising, Social Media, Management, Marketing Strategy, E-commerce, Leadership, Strategy, Digital Media, Marketing, Direct Mail, Marketing Management, Start-ups, Corporate Branding, Integrated Marketing, Interactive Marketing, PPC, Brochures, Digital Strategy, Digital Marketing, Product Marketing, Mobile Marketing, Interactive Advertising, Sales, Brand Awareness, Relationship Marketing, Social Media Marketing, Brand Development, Photography, Layout, Packaging
Education
Oakbridge Academy of Arts 1981 — 1983
Commerial Design, Photography
Slippery Rock University of Pennsylvania
Left Field Media Partners, LLC June 2007 - Present
Quidsi Inc. September 2014 - June 2015
Cablevision September 2011 - August 2014
Wilmedia Group March 2005 - August 2012
Vonage January 2005 - January 2009
AT&T Mobility May 2000 - April 2004
Skills
Blogging, Video, Video Production, Music, Social Media, Film Production, Web Design, Digital Media, Management, HTML, CSS, JavaScript, jQuery, AJAX
Education
Stanford University 2014 — 2015
Online Coursework (Independent), Computer Science
Codecademy 2013 — 2014
Online Coursework (Independent), Web Development
University Of Phoenix 2009 — 2010
Communications
Devry University 1997 — 1999
Computer Information Systems
VXI Global Solutions, LLC January 2015 - Present
VXI Global Solutions, Inc October 2011 - January 2015
Vonage September 2007 - October 2011
Vonage America December 2005 - September 2007
Bach To Rock Music School April 1999 - February 2006
Service Merchandise Company June 1996 - April 1999
Skills
Call Center, RFP, Vendor Relations, Data Analysis, Access, Telemarketing, Databases, DBVisualizer, Microstrategy, PostgreSQL, SQL Server, Customer Satisfaction, Call Centers, Microsoft SQL Server, Outsourcing, Customer Experience, Vendor Management, Customer Retention, Telecommunications, Process Improvement, Management, Contact Centers, CRM, Leadership, Team Management, Service Delivery, Quality Assurance, Call Center Development, Program Management, CCNA, CCDA, Routing Protocols, Software Documentation, Inbound Marketing, Technical Support, VoIP, Avaya, Team Leadership, Troubleshooting, Capacity Planning, Business Analysis, Offshoring, Cross-functional Team..., Visio, Networking, Analytics, Training, Marketing, IVR, Business Process...
Education
Rutgers University-New Brunswick 1997 — 2003
Monmouth Conservatory of Music 1994 — 1997
Piano performance
Level 3 Communications April 2013 - Present
Leaders in Strategy Competitive Intelligence Consulting in Philadelphia PA December 2012 - March 2013
Vonage March 2012 - November 2012
Verizon Business April 2009 - November 2011
Verizon Business February 2005 - March 2009
Verizon Business April 2000 - January 2005
Verizon Business August 1997 - March 2000
Skills
Competitive Strategy, Marketing Strategy, Competitive Intelligence, Market Analysis, Product Marketing, Strategic Planning, Business Strategy, Competitive Analysis, Telecommunications, Forecasting, Cloud Computing, VoIP, MPLS, Ethernet, Sales Management, Strategy, Wireless, Cross-functional Team..., Thought Leadership, Project Management, Cloud Consulting, Sales and Leadership, Business Development, Management Consulting, Disaster Recovery, Pricing Analysis, Market Research, Program Management, Strategy Development, Financial Analysis, Qualitative Research, Wireless Broadband, Supplier Management, Supplier Negotiations, Diversity, Technical Leadership, Business Intelligence, Analytics, Segmentation, Internet Services, Managed Services, Solution Selling, Leadership, Management, SaaS, Outsourcing, Vendor Management, Networking, B2B, Supplier Negotiation
Education
Temple University - Fox School of Business and Management 2006 — 2008
Executive MBA, Corporate Strategy and Finance
University of Maryland College Park
Bachelor of Arts
Dow Jones September 2013 - Present
Lincoln Financial Group June 2013 - September 2013
PM Digital May 2012 - July 2013
Abbott January 2012 - March 2012
MetLife July 2011 - December 2011
Dow Jones February 2011 - June 2011
Vonage August 2010 - December 2010
Sun Microsystems June 2006 - February 2010
Vonage 2005 - 2006
Skills
User Experience, Information Architecture, Logo Design, Wireframes, User Interface Design, Usability, Usability Testing, Card Sorting, Focus Groups, Mood Boards, Stakeholder Management, Stakeholder Engagement, Flow Charts, Creative Writing, Interaction Design, Heuristic Evaluation, Functional..., Visual Arts, Client Liaison, user stories, Storyboarding, Storytelling, responsive design, User-centered Design, Visual Design, User Stories, Wire Framing, Contextual Inquiry, Usability Engineering, OmniGraffle, User Experience Design, User Interface, User Research
Education
Richard Stockton College of New Jersey
Bachelor of Arts (BA), Computer Science and Information Systems
Vonage February 2013 - Present
D & D Technology Representatives LLC July 2008 - Present
Pantech Wireless Inc. September 2009 - December 2012
Just Mobile Direct August 2008 - July 2009
Nokia January 2008 - July 2008
Nokia Inc. January 2005 - January 2008
Nokia October 1998 - January 2005
Bell Atlantic Mobile January 1994 - October 1998
Skills
Mobile Devices, Wireless, Product Marketing, Strategy, Business Development, Mobile Technology, Channel, Sales Management, Management, Call Centers, Managed Services, Leadership, Account Management, B2B, P&L Management, Retail, Marketing, E-commerce, Team Leadership, Business Intelligence, Mobile Communications, Strategic Partnerships, Sales Operations, CRM, Cross-functional Team..., Program Management, Telecommunications, Salesforce.com, Direct Sales, Sales, Product Management, Sales Process, Product Development, Solution Selling, SaaS, Go-to-market Strategy, Start-ups, Channel Partners, Customer Experience, Negotiation
Education
Rutgers University-New Brunswick 1989 — 1993
New Jersey City University September 2014 - Present
The Ohio State University August 2012 - September 2014
Rutgers University Foundation July 2007 - August 2012
GetConnected, Inc. January 2007 - June 2007
Vonage September 2002 - January 2007
Skills
Business Development, Sales, Marketing, Contract Negotiation, Fundraising, Strategic Partnerships, Strategic Planning, Team Building, Cross-functional Team..., Direct Marketing, Retail, Leadership, Marketing Communications, Leadership Development, Volunteer Management, Program Management, Strategy, Program Development, Entrepreneurship, Stewardship, Annual Giving
Education
Rutgers, The State University of New Jersey-New Brunswick 1996 — 2000
BA
TEKsystems June 2014 - Present
EZSolution September 2013 - March 2014
Sunrise Office Systems, Inc. November 2004 - July 2013
Vonage January 2004 - October 2004
Cortland Computer Services November 1996 - May 2003
Skills
Troubleshooting, Microsoft Exchange, Active Directory, Software Installation, Blackberry Enterprise..., HP, Backup Exec, Microsoft Office, Wireless Networking, Routers, Desktop Administration, HP Proliant, Ethernet, CompTIA A+ Certification, CCENT, System Installations, Trend Micro Anti-Virus, Dell PowerVault, Mobile Networking, CompTIA Server+..., HP APS, Software Documentation, Software Project..., User Acceptance Testing
Education
Rutgers, The State University of New Jersey-New Brunswick 1986 — 1990
Bachelor of Arts (B.A.), Communication
Milton Hershey School 1983 — 1986
HS Graduation, College Prep
Systech International August 2013 - Present
Phoenix Technology Partners October 2012 - July 2013
Vonage September 2010 - August 2011
Vonage June 2009 - September 2010
Vonage September 2008 - June 2009
Vonage April 2006 - September 2008
The Chubb Institute May 1998 - April 2006
Megasoft November 1997 - May 1998
McAfee April 1997 - November 1997
MacWarehouse June 1990 - April 1997
Skills
Classroom Training, Curriculum Development, Instructional Design, Requirements Analysis, Mentoring, Technical Knowledge, Team Leadership, Troubleshooting, Software Quality..., Technical Training, Operating Systems, Customer Service, Course Development, Quality Assurance, Problem Solving, Instructor-led Training, Microsoft Office, Computer Hardware, Team Building, Coaching, Business Analysis, Adult Education, Curriculum Design, Windows, Software Installation, Linux, Classroom Instruction, Call Center, Analysis, Teaching, Software Training, Technical Writing, Captivate, SharePoint, Supervisory Skills, Team Management, Public Speaking, SDLC, Software Documentation, Customer Satisfaction, Cross-functional Team..., Program Management, Hands-on Training, ADDIE, Leadership, Call Centers, Technical Support, Classroom, Knowledge Management, Knowledge Base
Education
Thomas Edison State College 2004 — 2008
BA, Liberal Studies
Brick Computer Science Institute 1989 — 1990
Electronics & Computer Repair
Vonage November 2005 - Present
Dynamic Web Services December 2000 - Present
Redline Wireless Inc September 2003 - October 2005
Mobile Telsys June 2001 - September 2003
Skills
PHP, jQuery, SharePoint, SharePoint Designer, HTML + CSS, HTML5, JavaScript, Google Analytics, SEO, SEM, Software Engineering, jQuery Mobile, jQuery UI, CSS3, HTML 5, VoIP, User Experience, HTML, CSS, SIP, Software Development, MySQL, XML, Linux, Mobile Devices, TCP/IP, Call Centers, Unix, Management, Testing
Education
School of Visual Arts 1997 — 2001
Bachelor of Fine Arts, Graphics and Design
Santa Monica College 2004 — 2005
Business
VAWLT LLC April 2013 - Present
Vonage January 2011 - April 2013
Wyndham Hotel Group September 2007 - March 2010
Electric Vine 2005 - 2007
Impact Unlimited 1982 - 1992
Skills
Omniture, Web Analytics, Google Analytics, Digital Marketing, SEO, Analytics, Online Marketing, E-commerce, Conversion Optimization, E-business, SEM, Segmentation, Digital Strategy, A/B testing, Multivariate Testing, Social Media Marketing, Customer Experience, Web Development, Business Intelligence, User Experience, Database Marketing, Marketing Strategy, Mobile Marketing, Mobile Devices, Direct Marketing, Interactive Marketing, Customer Acquisition, Email Marketing, Multi-channel Marketing, PPC, CRM, Competitive Analysis, Google Adwords, Lead Generation, Online Advertising, B2B Marketing, Marketing, Strategic Partnerships, Integrated Marketing, Web Project Management, Web Marketing, Customer Insight, Product Marketing, Loyalty Programs, Product Management, Marketing Research, Strategy, Salesforce.com, Content Management, Loyalty Marketing
Education
School of Visual Arts 1967 — 1968
BFA, Advertising & Marketing
Zumba Fitness LLC October 2012 - Present
Riofrio Consulting December 2008 - Present
Guthy-Renker February 2009 - March 2011
Vonage August 2005 - December 2007
AOL June 1990 - August 2005
Skills
Global Cost Negotiator, Best in class Supply..., Inventory Management, Marketing Campaign..., Operations Process..., Contracts Administrator, Cost Control - Invoice..., Commodities Purchasing..., Cost Savings, Supervisory Skills, People Management, Account Management, Advertising, B2B, Budgets, Business Process, Change Management, Contract Negotiation, Cost, Cross-functional Team..., Customer Acquisition, Direct Mail, Direct Marketing, Executive Management, Finance, Forecasting, Leadership, Logistics, Management, Manufacturing, Marketing, Marketing Management, Marketing Strategy, Multi-channel Marketing, Negotiation, Operational Excellence, Operations Management, Packaging, Print, Process Improvement, Procurement, Product Development, Project Planning, Purchasing, Quality Assurance, Sourcing, Start-ups, Strategic Partnerships, Strategic Sourcing, Strategy
Education
Harvard Business School 2003 — 2003
Global Cost Negotiations
The George Washington University 1990 — 1991
Publications Specialist Certificate, Marketing-Graphic Design-Printing
Saint Anselm College 1982 — 1986
BA, English/French
Mission Critical Partners, Inc. 2015 - Present
L.R. Kimball January 2011 - Present
Intrado April 2008 - August 2010
HBF Group May 2007 - April 2008
Vonage October 2005 - April 2007
Commission on State Emergency Communications October 2002 - October 2005
Commission on State Emergency Communications September 1995 - October 2002
Skills
Telecommunications, Public Safety, VoIP, Call Center, Wireless, Telephony, IP, Program Management, Training, Vendor Management, System Deployment, Contract Negotiation, Management, Emergency Services, Disaster Response, Emergency Management, Project Planning, Project Management, Policy, Incident Command, Product Management, CRM, Leadership, Government, Security, Call Centers, Integration, Databases, Homeland Security, Troubleshooting, RFP, Networking, WAN, LAN-WAN, EMS
Education
St. Edward's University 1985 — 1994
Bachelor of Arts (B.A.)
JPMorgan Chase July 2011 - Present
Lingraphica March 2010 - September 2010
Bank Financial Services Group May 2009 - November 2009
JP Morgan Chase August 2003 - May 2009
Vonage April 2002 - September 2002
Pershing, LLC, Bank of New York Mellon June 2000 - July 2001
AT&T June 1986 - May 2000
Skills
Business Development, Advertising, Telecommunications, SEO, Product Management, Product Development, New Business Development, Marketing Strategy, Marketing Management, Marketing Communications, Marketing, Management, Leadership, Competitive Analysis, Business Strategy, Business Planning
Education
Rutgers University-New Brunswick 1982 — 1986
BS, Computer Science / Minor in Business Economics
Pantek, Incorporated January 2009 - March 2010
Beverly Hills Auto Resort 1995 - 2010
Patriot Consulting November 2009 - November 2009
RenewData August 2009 - October 2009
Digital Mandate July 2008 - July 2009
Barclays Capital June 2006 - June 2008
Lehman Brothers April 2005 - June 2006
Vonage October 2002 - April 2005
The Arbifox Group September 2001 - October 2002
Ampira Media October 2000 - August 2001
Skills
Databases, Performance Tuning, Data Warehousing, Linux, SQL, Perl, MySQL, High Availability, Architecture, Replication, Database Design, Scripting, PL/SQL, Database Administration, Unix, Solaris, Relational Databases, Bash, Disaster Recovery, Shell Scripting, Unix Shell Scripting
Education
Stevens Institute of Technology 1990 — 1995
BE, BA, Mechanical Engineering, American Literature
IEEE March 2012 - July 2014
Vonage October 2011 - January 2012
Project Work April 2011 - June 2011
Wegmans October 2010 - December 2010
Avedro, Inc. August 2010 - October 2010
Diffinity Genomics March 2010 - June 2010
Marwah & Pahwa January 2008 - June 2009
Cellworks Group June 2007 - January 2008
Ranbaxy Laboratories Limited January 2006 - June 2006
Skills
Competitive Analysis, Market Research, Data Analysis, Forecasting, Management, Financial Analysis, Research, Pharmaceutical Industry, Marketing, Data Analytics, Monte Carlo, Monte Carlo modeling, Monte Carlo Simulation, Financial Reporting, Financial Risk, VBA, SQL, Microsoft Excel, Financial Variance...
Education
University of Rochester - Simon Business School 2009 — 2011
Master, Business Administration; Healthcare, Strategy & Finance
Thapar Institute of Engineering and Technology 2003 — 2007
Bachelor, Bachelor of Technology; Biotechnology
Delhi Public School - Noida
High School
Vonage August 2015 - Present
BCM One June 2013 - August 2015
Business Communications Management March 2010 - June 2013
Banana Republic 2008 - 2010
Skills
Co-location, Direct Sales, Unified Communications, Solution Selling, Managed Services, Salesforce.com, Telecommunications, VoIP, Hosted Services, Channel, MPLS, Account Management, Strategic Partnerships, SaaS, Selling, Sales Process, Wireless, Cloud Computing, Sales, Telephony
Education
Syracuse University 2002 — 2006
Bachelor of Science (BS), Retail Management
Syosset High School
Bank of America June 2012 - January 2015
Bank of America April 2010 - June 2012
Vonage February 2012 - March 2012
Skills
Microsoft Office, Mortgage Lending, Mortgage Servicing, Leadership, Financial Analysis, Microsoft Word, Teamwork, Customer Service, Management, Team Building, Banking, Customer Satisfaction, Outlook, Analysis, Finance, Strategic Planning, PowerPoint, Public Speaking, Time Management, Process Improvement
Education
The University of Texas at Dallas 2012 — 2015
Bachelor's degree., Logistics, Materials, and Supply Chain Management
The University of Texas at Dallas 2012 — 2015
Bachelor's degree, Management Information Systems, General
Vonage September 2013 - Present
Turner Broadcasting March 2010 - September 2013
Verizon Wireless November 1991 - March 2010
Verizon Wireless July 2000 - January 2005
Verizon Wireless October 1998 - June 2000
Verizon Wireless June 1994 - September 1998
Verizon Wireless November 1991 - June 1994
Skills
Online Advertising, Digital Strategy, Advertising, Media Planning, Media Buying, Digital Media, Digital Marketing, Mobile Marketing, Interactive Marketing, Integrated Marketing, E-commerce, SEM, Direct Marketing, Marketing Communications, Strategy, CRM, Creative Direction, Marketing, Marketing Strategy, Mobile Devices, Product Marketing
Education
The Ohio State University
BA, Communications / Economics
Google March 2015 - Present
Vonage May 2006 - March 2015
Skills
Linux, SIP, Apache, Networking, Network Engineering, Disaster Recovery, Architecture, Telecommunications, Unix, Software Development, TCP/IP, Integration, VoIP, Troubleshooting
Education
Stony Brook University 2002 — 2004
Computer Science
Sanofi February 2015 - Present
PRO Unlimited June 2004 - February 2015
Vonage 2003 - 2004
Adecco Group 2000 - 2003
Skills
Contingent Workforce, Applicant Tracking..., Temporary Placement, Talent Acquisition, Onboarding, Contract Recruitment, Technical Recruiting, Human Resources, Recruiting, Staffing Services, Temporary Staffing, Vendor Management, Internet Recruiting, Employee Relations, Sourcing, Talent Management, Screening Resumes, Leadership, College Recruiting
Education
Villanova University 2007 — 2007
Certificate, Human Resources
Rutgers, The State University of New Jersey-New Brunswick 1995 — 1999
Bachelors, Geology
Torus Insurance February 2015 - Present
Human Resource Consultants LLC June 2001 - Present
Vonage August 2011 - February 2015
IPC Systems, Inc. November 2010 - July 2011
Artech Information Systems LLC September 2005 - November 2010
Equiserve January 2001 - June 2003
Bowne Business Solutions June 1999 - December 2000
Platinum Technology February 1999 - June 1999
Phoenix Communication Group October 1996 - October 1998
Microsoft August 1997 - January 1998
Skills
Technical Recruiting, Internet Recruiting, Benefits Negotiation, Talent Acquisition, Sourcing, Applicant Tracking..., Screening, College Recruiting, Recruiting, IT Recruitment, Recruitment Advertising, Interviews, Job Descriptions, Account Management, Management, Managing Offshore Teams, Performance Appraisal, Performance Metrics, Contract Recruitment, Screening Resumes, Resume Writing, Cold Calling, Staff Augmentation, Networking, Strategic Sourcing, Recruitment Training, Managing Accounts, Team Building, Leadership, Hiring, Vendor Management, Workforce Planning, Talent Management, Employee Relations, Staffing Services, Job Fairs, Onboarding, SDLC, Employer Branding, Strategy, Consulting, Human Resources, Temporary Placement, HRIS, Executive Search, Recruitments, Taleo, Personnel Management, Temporary Staffing, Resource Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2001 — 2001
Advanced Human Resource Management Certificate
Rutgers, The State University of New Jersey-New Brunswick 2000 — 2000
Human Resource Management Certificate
Vonage Floor StaffDaiso JapanAugust 2014 - Present
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Healthcare, Time Management, CPR Certified, Public Speaking, HIPAA, Self-management, Observational, Customer Experience, Large Group Facilitation, Scheduling, Bilingual Communications, Animal Care, Inventory Management, Inventory Control, Invoicing, Organizational Design, Organization Skills, Group Training, Training, Social Media, Social Skills
Education
Stanbridge College 2014 — 2016
Associate's Degree, Occupational Therapy/Therapist, 1
Stanbridge College 2014 — 2016
Associate's degree, Occupational Therapy/Therapist
Microsoft July 2013 - Present
Oracle January 2010 - July 2013
Sun Microsystems June 2008 - January 2010
Sun Microsystems December 2006 - June 2008
Sun Microsystems October 2004 - December 2006
Sun Microsystems April 2003 - October 2004
Vonage February 2001 - April 2003
Skills
Enterprise Software, Solution Selling, SaaS, Professional Services, Salesforce.com, Cloud Computing, VDI, Pre-sales, Storage, Channel Partners, Business Alliances, Managed Services, Solution Architecture, PaaS, Software Industry, Virtualization, Go-to-market Strategy, Data Center, Sales Enablement, Partner Management, IaaS, High Availability
Education
Stevens Institute of Technology
Bachelor of Engineering (B.E.), Chemical Engineering
Vonage December 2014 - Present
Vonage September 2013 - Present
Vonage November 2011 - Present
Vonage September 2010 - November 2011
CSAV May 2010 - September 2010
CVS January 2003 - December 2008
Comcast Cable June 2008 - September 2008
Skills
Employee Relations, Benefits Administration, HR Policies, Employment Law, Labor Relations, Onboarding, Applicant Tracking..., Recruiting, Employee Benefits, Human Resources, Employee Engagement, FMLA
Education
Rutgers University-New Brunswick 2009 — 2010
MA, Labor and Employment Relations
Rutgers University-New Brunswick 2007 — 2009
BA, Labor Studies
JL Media April 2015 - Present
MEC March 2012 - March 2015
Mindshare November 2010 - May 2012
Vonage April 2010 - October 2010
Rosetta March 2009 - March 2010
Deutsch November 2007 - January 2009
Weichert, Realtors 2003 - 2006
Weichert, Realtors 2003 - 2006
Weichert, Realtors 2003 - 2006
OgilvyOne 1999 - 2001
Skills
Digital Media, Digital Strategy, Digital Marketing, Media Planning, comScore, Media Strategy, SEM, Advertising, Media Buying, Display Advertising, Analytics, Ad Networks, Ad Serving, Affiliate Marketing, Advertising Sales, Behavioral Targeting, Direct Marketing, Google Adwords, Web Analytics, Creative Strategy, Social Media Marketing, Campaign Management, Web Marketing, Interactive Advertising, Online Marketing, SEO, Interactive Marketing, Omniture, Google Analytics, Conversion Optimization, Interactive Media, Email Marketing, Integrated Marketing, Online Advertising, Outdoor Advertising, Strategic Communications, Mobile Advertising, Mobile Marketing, Search Advertising, Content Strategy, Rich Media, New Media, PPC, Social Media Measurement, DoubleClick, Social Media
Education
Smith College 1992 — 1995
BA, English
Kenyon College 1991 — 1992
English Literature
Fairfield High School
Greens Farms Academy
Harvard Summer School
Laser Spine Institute July 2013 - Present
Advanced Claim & Inspection Services, LLC January 2013 - December 2013
BayCare Health System July 2013 - October 2013
Vonage December 2012 - February 2013
Wireless Advocates July 2008 - April 2011
Skills
Marketing Management, Sales, Customer Experience, Lead Generation, Segmentation, Customer Retention, Direct Sales
Education
St. Petersburg College 2007 — 2011
Cricket Wireless June 2015 - June 2015
Vonage January 2014 - March 2014
Walmart June 2013 - August 2013
Domino's Pizza Enterprises Limited May 2012 - September 2012
JCPenney September 2011 - December 2011
Skills
Computer Hardware, Windows XP, Networking, Windows 7, Troubleshooting, Active Directory, Windows Server, Windows, Access, Operating Systems, Software Documentation, Microsoft Office, Public Speaking, MS Office, OS X, System Administration, Linux, Unix
Education
San Jacinto College 2015 — 2016
IT Computer Security AAS, Information Technology Security, 3.44 GPA
San Jacinto College 2010 — 2015
IT Computer Security CoT, Information Technology Security, GPA 3.44
Safeharbor Knowledge Solutions 1999 - 2011
Vonage 2009 - 2010
T-Mobile 2004 - 2010
Sprint 2004 - 2010
Skills
Content Management, Web Content Management, Technical Writing, Knowledge Management, User Experience, SEO, Content Development, Analytics, Web Content, Content Strategy, Web Project Management, SaaS, Omniture, Information Architecture, Digital Media, SharePoint, Web Analytics, Dreamweaver, Enterprise Software
Education
The University of British Columbia / UBC 2005 — 2006
UBC Award of Achievement in Web Analytics, Web Analytics
The Evergreen State College 1998 — 2001
University of Massachusetts, Amherst 1993 — 1995
Realogy August 2013 - Present
Univision April 2010 - August 2013
Harsco Corporation: Patent Construction Systems June 2007 - April 2010
Vonage December 2005 - June 2007
Horizon Companies - Client: Premio Foods October 2004 - December 2005
AccuMed Inc. April 2002 - October 2004
Skills
SQL*Plus, PL/SQL, Oracle Reports, BI/XML Publisher, RMAN, Oracle Streams, DTS, SSIS, Microsoft Office, Microsoft Windows, Solaris, Red Hat Linux, Active Directory, Salesforce.com, IBM CastIron, Taxware, Performance Tuning, SQL Tuning, Perl Scripting, Unix Shell Scripting, Windows Batch Scripting, Java, Javascript, ASP.NET, ASP.NET AJAX, HTML + CSS, XML, SOAP, Oracle Discoverer, Oracle ADI (client) /..., Dataload, Crystal Reports, OA Framework, Oracle, MySQL, Oracle Financials, SQL Server, Teradata, Oracle FSG, C, Visual Basic, FoxPro, Assembly, VBScript, Database Administration, Programming, Business Analysis, Reporting, Oracle Techno-Functional, Backup and Recovery
Education
Rutgers University-New Brunswick 2005 — 2008
BS, Computer Science
Middlesex County College 2000 — 2004
CS, Computer Science
The Chubb Institute 1998 — 2000
Programming, COBOL I/II, JCL, CISC, VB, C, Java
Vonage July 2001 - Present
Vonage January 2009 - April 2011
Vonage July 2001 - January 2009
Colo.com January 2000 - July 2001
AT&T July 1999 - January 2000
Level 3 Communications June 1997 - July 1999
MFS Communications 1994 - 1997
New York Daily News February 1992 - October 1995
I.B.E.W. June 1987 - February 1992
Skills
Telecommunications, Data Center, VoIP, Contract Management, Sales Operations, Corporate Development, Contract Negotiation, Invoicing, Business, Management, Sla, Integration, Cross-functional Team..., Process Improvement, Vendor Management, Cloud Computing, Business Process..., Business Strategy, CRM, Procurement, Account Management, Outsourcing, Call Centers, Business Development, Operations Management, Team Leadership, Project Management, Program Management, Strategic Partnerships, Network Design, Start-ups, SaaS, Change Management, Strategy, Leadership, New Business Development, Strategic Planning, Product Management, P&L Management, Business Analysis, Enterprise Software, Product Marketing, Sales, Team Management, Managed Services, Wireless, Mobile Devices, Networking, RFP, Pre-sales
Education
William Paterson University of New Jersey 1987 — 1988
Business Admin.
St. Peter's College 1986 — 1987
Business Adm.
Pershing, a BNY Mellon company July 2013 - Present
bitly April 2012 - July 2013
Knewton, Inc. May 2008 - April 2012
Vonage September 2004 - May 2008
Datek August 1999 - September 2004
Ameritrade 2002 - 2004
Deadline Solutions October 1997 - September 1999
Skills
Team Management, Python, Ruby, Java, Product Development, Telecommunications, Start-ups, Agile, System Design, Software Development, Application Development, Ruby on Rails, Product Management, Agile Methodologies, SaaS, Linux, SQL, CRM, CSS, MySQL, Architecture, Change Management, Software Engineering, Git, Web Applications, Cloud Computing, Leadership, User Experience, Mobile Applications, Software Project..., Mobile Devices, E-commerce, Amazon Web Services..., JavaScript, Agile Project Management, jQuery, Unix, Web Development, Software Design, Open Source, Scrum, Scalability, User Interface Design, Information Architecture, Architectures
Education
Syracuse University 1994 — 1998
BFA, Art History
Marx Layne May 2009 - Present
Fleishman-Hillard Public Relations April 2008 - February 2009
Vonage 2007 - 2009
Education
The University of Texas at Austin 2007 — 2009
University of North Texas 2007 — 2009
Bachelor of Science (BS), Marketing
Macy's April 2015 - Present
Macys.com January 2006 - March 2015
LPS Consulting, Inc. August 2004 - August 2005
Citigroup 2005 - 2005
Vonage October 2001 - July 2004
Chartwells May 1996 - September 2001
Skills
IT Management, IT Strategy, Active Directory, Windows, Hardware, Servers, Windows Server, Lotus Notes, Microsoft Exchange, Vendor Management, Troubleshooting, Business Analysis, Operating Systems, Process Improvement, E-commerce, Windows 7, Windows Vista, XP, Mac OS X, VPN, Access, Security, Networking, Disaster Recovery, Mobile Devices, Blackberry Enterprise..., Android, iOS, Technical Support, End User Training, Athletic Administration, Visio, IT Operations, OS X, Network Administration, Citrix, SharePoint, Data Center
Education
The Chubb Institute 2001 — 2001
Network & Data Systems, IT
The College of New Jersey 1993 — 1996
Journalism & Professional Writing
St. Peter's Prep 1986 — 1990
Diploma
Vonage July 2011 - Present
Raed M. Allam Corporate Finance Consultant February 2011 - April 2011
Link Development July 2010 - August 2010
Central Bank of Egypt July 2009 - July 2009
Youssef Nabih Office for Accounting and Auditing August 2008 - August 2008
Education
The American University in Cairo 2006 — 2010
Bachelor, Accounting
The American University in Cairo 2006 — 2010
Senior, Accounting
Apple August 2012 - Present
Steadfast Networks December 2010 - August 2012
Atlantic Metro Communications February 2010 - December 2010
Redcats USA August 2007 - February 2010
Vonage May 2007 - August 2007
Vonage August 2004 - May 2007
DataPeer November 2000 - June 2002
Globix November 1999 - November 2000
Skills
BGP, OSPF, Cisco ASA, VTP, STP, MST, PVSTP,..., SNMP, RRDTool, Cacti,..., Shell Scripting, Netflow, NTOP, Load Balancing, VPN, VPN Concentrators, Cisco ASA, Cisco PIX, FWSM, BGP, HSRP, OSPF, Cacti
Education
Rutgers University, New Brunswick 2003 — 2005
BA, Philosophy, minor in Political Science
Stevens Institute of Technology 1996 — 1998
NA, Computer Engineer
AppCard November 2011 - Present
Tango Me March 2010 - Present
Karaboo / Apparent 2010 - 2012
Vonage October 2011 - November 2011
Vonage May 2010 - November 2011
Jajah January 2006 - January 2010
SAP January 2002 - January 2006
Vitronet 2005 - 2006
Expression January 1999 - January 2002
Cybook January 1998 - January 1999
Skills
Software Development, Product Management, Agile Methodologies, Mobile Devices, Distributed Systems, VoIP, Telecommunications, System Architecture, Start-ups, Business Intelligence, Mobile Applications, SaaS, SIP, Mobile Technology, User Experience, TCP/IP, Data Center, Strategic Partnerships, E-commerce, Software Design, Management, Cloud Computing, Integration, .NET
Education
Tel Aviv University 1989 — 1992
Bs.c., Math and Computer Science
Yironi Daled 1984 — 1986
Vonage March 2013 - Present
Vonage December 2011 - February 2013
Vonage July 2009 - November 2011
Avaya March 2006 - December 2008
GlowPoint August 2004 - August 2005
VideoBureau, Inc. March 2002 - March 2003
Initia Inc October 2000 - March 2002
Madge Networks January 1997 - September 2000
ST-Microelectronics October 1993 - November 1996
University of Sheffield October 1986 - September 1993
Skills
VoIP, Product Management, Software Development, Video Conferencing, Product Development, Team Building, Telecommunications, Program Management, SIP, IP, Systems Engineering, Vendor Management, Integration, Cross-functional Team..., Product Marketing, Agile, Team Leadership, Business Strategy, Product Strategy, Project Management, Agile Methodologies, Start-ups, Business Process..., Management, PMP, Wireless, Marketing Communications, Email Marketing, Digital Marketing, Market Research, Integrated Marketing, Mobile Applications, Mobile Marketing, E-commerce, Mobile Devices, Cloud Computing, Competitive Analysis, Go-to-market Strategy, Leadership, SaaS, Embedded Systems, Unified Communications, Strategic Partnerships, Strategy, Project Portfolio..., H.323, CRM, User Experience, Enterprise Software, Mobile Technology
Education
University of Sheffield 1983 — 1986
BSc, Computer Science
AM Admin Inc. June 2015 - Present
Prudential Financial September 2013 - June 2015
Macy's (consulted through Rightech) June 2010 - August 2013
Macy's (consulted through Rightech) June 2010 - July 2011
The Jersey Journal December 2006 - July 2009
Rightech June 2006 - December 2006
Vonage June 2006 - September 2006
St. Johns University January 2003 - May 2006
Skills
Microsoft Office, Forecasting, General Ledger, Financial Reporting, Budgets, Microsoft Excel, Analysis, Accounting, Microsoft Word, Data Analysis, Variance Analysis, Budgeting, Outlook, Spreadsheets, Financial Analysis, Journal Entries, Teamwork, Trend Analysis, Debits & Credits, Accruals, Problem Solving, Financial Modeling, Customer Service, Customer Relations, Cognos, Oracle, Newzware, Crystal Reports, PeopleSoft, MAS, Invoice Coding, Sales, Invoicing, PowerPoint, Financial Accounting, Finance, Process Improvement, Leadership, Analytics
Education
St. John's University, The Peter J. Tobin College of Business 2002 — 2006
Bachelor of Science, Finance (12 Accounting credits)
Goldman Sachs July 2010 - Present
Capgemini September 2001 - November 2010
Vonage January 2008 - December 2009
Bear Stearns January 2007 - December 2007
Alcatel-Lucent January 2006 - December 2007
Time Warner Cable January 2005 - December 2006
Merrill Lynch January 2004 - December 2005
Swiss Re September 2001 - January 2003
AT&T January 1999 - August 2001
IBM September 1997 - December 1998
Education
Savannah College of Art and Design 1995 — 1996
MFA (not complete), Computer art
University of Mysore 1990 — 1994
Bachelor of Engineering, Computer Science
Vonage Director, Leadership & Professional DevelopmentComcastMarch 2004 - March 2006
Comcast September 2001 - March 2004
Education
The Johns Hopkins University 1990 — 1993
MBA, Business
Advance.net January 2010 - Present
Division of Continuous Education and Outreach, Rutgers University July 2007 - January 2010
Vonage May 2003 - April 2007
Self-employed October 2001 - May 2003
Blueflame,Inc. May 2000 - October 2001
Electronic Data Systems September 1989 - May 2000
Oftal Consulting November 1984 - July 1989
Skills
Unix, MySQL, Perl, XML, SQL, C, Windows, XSLT, HTML, Testing, Troubleshooting, Java, Solaris, Linux, Apache
Education
EDS Technical Consulting Program 1990 — 2000
Rutgers University-New Brunswick
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
Rutgers, The State University of New Jersey-New Brunswick
Engineering, Electrical and Electronics Engineering
Merck October 2012 - March 2013
Merck August 2011 - October 2012
PPT Consulting December 2004 - February 2011
Janssen, Pharmaceutical Companies of Johnson and Johnson September 2008 - November 2010
Shire Pharmaceuticals March 2008 - August 2008
Ortho Biotech January 2006 - February 2008
Ortho Biotech December 2004 - January 2006
Paradigm Pioneers Inc. March 2004 - November 2004
International Union of Operating Engineers, Local 15 May 2003 - February 2004
Vonage February 2003 - May 2003
Skills
SharePoint, Process Improvement, MS Project, Project Management, Software Documentation, Troubleshooting, Business Process, Analysis, Testing, Management, Data Analysis, Business Development, Recruiting, Business Analysis, Account Management, Business Intelligence, Vendor Management, Cross-functional Team..., SDLC, Network Administration, Change Management, Integration
Education
Stevens Institute of Technology 1998 — 2002
Bachelors of Engineering
Old Bridge High School 1994 — 1998
Guthy-Renker May 2013 - Present
Guthy-Renker December 2011 - May 2013
Guthy-Renker July 2010 - December 2011
Precision Response Corporation 2010 - 2010
SDW Partnership Consulting 2008 - 2010
Vonage Canada June 2007 - September 2008
Vonage February 2007 - June 2007
General Motors - OnStar June 2006 - February 2007
General Motors-OnStar April 2004 - June 2006
NHBW Consulting August 2001 - April 2004
Skills
Leadership, Management, Program Management, Project Management, Sales, Business Process, Call Centers, Sales Management, Customer Service, Time Management, Creative Direction, CRM, Direct Marketing, Contact Centers, Lead Generation, Customer Acquisition, Customer Retention, Customer Experience, Cross-functional Team..., Strategy
Education
Grand Blanc
Mott College
AS, Business Management
The Ohio State University Fisher College of Business
Marketing
University of Detroit Mercy
BA, Economics
STV December 2014 - Present
Vonage July 2006 - December 2014
Vonage March 2005 - July 2006
Vonage December 2004 - March 2005
Skills
SharePoint, Enterprise Messaging, Microsoft Exchange, SCCM, SCOM, Patch Management, Microsoft SQL Server, Active Directory, Group Policy, Information Rights..., System Monitoring, Microsoft Server..., Solution Architecture, Solution Implementation, Infrastructure, VoIP
Education
Stevens Institute of Technology 1998 — 2003
Bachelor of Engineering (B.E.), Computer Engineering
GC June 2007 - Present
Vonage 2004 - 2007
Skills
MySQL, SQL, JavaScript, Microsoft SQL Server, PHP, Linux, Oracle, XML, Databases, Unix, Java, HTML, CSS, jQuery, Apache
Education
Texas A&M University 2000 — 2002
Masters in Computer Sciences
Ask.com June 2008 - Present
Vonage March 2003 - June 2008
Skills
Perl, Linux, Python, MySQL
Education
Stevens Institute of Technology 1997 — 2002
Amplify Education, Inc. December 2012 - Present
Medidata Solutions March 2012 - November 2012
ideeli February 2011 - March 2012
IAC Media/Ask.com August 2008 - January 2011
Vonage August 2006 - August 2008
Vonage February 2005 - August 2006
Skills
Ruby on Rails, C#, .NET, Specflow, Cucumber, Watir, Selenium, WebDriver, 24x7 Production Support, Application Support, Software Quality..., Test Automation, Automated Software..., EC2, Virtual Desktop..., Linux, Testing, Ruby, Agile Methodologies, SQL, Shell Scripting, Software Engineering, Unix, Amazon EC2, Git, Bash
Education
Stevens Institute of Technology 1999 — 2003
Bachelor's of Engineering, Computer Engineering
Twilio Inc. April 2014 - Present
Talkfree.com June 2008 - August 2014
Vonage March 2007 - July 2007
Vonage May 2006 - March 2007
Sonos Inc. November 2005 - May 2006
Vonage July 2005 - November 2005
Vonage February 2005 - July 2005
Pericom Software Inc. July 2000 - January 2002
Skills
CRM, Call Centers, Management, Process Improvement, VoIP, Team Leadership, Training, Leadership, Technical Support, Operations Management, Networking, Databases, Vendor Management, Cross-functional Team..., Telecommunications, SIP, TCP/IP, Customer Service, Network Architecture, Troubleshooting, Business Analysis, OTT
Education
Rutgers, The State University of New Jersey-New Brunswick 2003 — 2004
DeVry University 1998 — 2000
Associates, Computer Information Systems
DIRECTV December 2009 - December 2011
GLG - Gerson Lehrman Group March 2008 - December 2009
Vonage June 2006 - March 2008
Vonage June 2006 - October 2006
Forrest Solutions Outsourcing – Town Total Health Pharmacy June 2005 - June 2006
Verizon April 1992 - May 2003
Skills
Metrics, Customer Service, Process Improvement, Vendor Management, Call Center, Telecommunications, COPC, Telemarketing, Outsourcing, Operations Management, Customer Satisfaction, Team Building, Performance Management, Customer Relations, Quality Assurance, Coaching, Team Leadership, Quality Management, Team Management, Leadership Development, Sales Management
Education
COPC 2006 — 2006
Certified Registered Coordinator, Vendor Management Organazation Standards
Polytechnic University of NYU 2002 — 2004
Master of Science, Telecommunication and Information Management
Syracuse University 1987 — 1991
Bachelor of Science, Information Studies
DIRECTV June 2014 - Present
Vonage September 2006 - April 2014
Vonage January 2008 - August 2010
Vonage October 2007 - May 2008
Vonage June 2007 - October 2007
Vonage September 2006 - June 2007
Skills
BPO, Team Leadership, Team Building, Instructional Design, Team Management, Instructor-led Training, Employee Engagement, Culture Change, Leadership, Operations Management, Vendor Management, Employee Relations, Employee Management, Distance Learning, Blended Learning, Content Development, Bilingual Proficiency, Customer Service, Microsoft Office, Property Management, Recruiting, Human Resources, Management, Outsourcing, Workforce Management, Customer Satisfaction, Call Centers
Education
The University of Texas at El Paso
Bachelor of Arts (B.A.), Psychology
Webster University
Master of Business Administration (MBA)
Cisco Systems October 2009 - Present
AT&T December 2007 - October 2009
Vonage May 2006 - November 2007
Comcast 2003 - 2005
E.spire Communications 1999 - 2003
Cybergate / ValueWeb / E.spire 1997 - 1999
Foress Systems 1991 - 1995
Education
State University of New York College of Agriculture and Technology at Cobleskill 1989 — 1991
A.A.S, Computer Information Systems
Vonage June 2006 - Present
Vonage December 2005 - May 2007
Effective Internet Solutions 2000 - 2002
Skills
IP, Telecommunications, VoIP
Education
The College of New Jersey 1993 — 1997
BS, Law and Justice
OPSIFY June 2015 - Present
Doctourz October 2013 - Present
Taking You Forward Inc. July 2012 - September 2013
Alorica November 2010 - December 2012
One World Learning & Staffing Center, LLC. August 2009 - August 2010
DIRECTV September 2007 - August 2009
Vonage February 2005 - June 2007
RCN 2000 - 2005
Skills
Training, Performance Management, Customer Experience, BPO, Call Center, Customer Satisfaction, Workforce Management, Leadership, Call Centers, Vendor Management, Process Improvement, Program Management, Team Leadership, Call Center Development, Management, Start-ups, Inbound Marketing, Telecommunications, Coaching, Team Management, Recruiting, Account Management, Customer Service, Team Building, Sales Operations, Customer Retention, Quality Assurance, CRM, Business Process, Outsourcing, Contact Centers, Operations Management, Telemarketing, Strategy, Forecasting, Enterprise Software, Sales
Education
The George Washington University 1993 — 1995
Elliot School of International Relations
University of South Florida 1990 — 1993
Vonage July 2014 - Present
TiVo December 2012 - Present
TiVo Inc August 2003 - December 2012
Rearden Steel / Digeo April 2000 - March 2003
Ofoto 2003 - 2003
WebTV 1997 - 1998
Hewlett Packard September 1995 - November 1997
Education
Stanford University Graduate School of Business 1998 — 2000
MBA
Stanford University 1992 — 1996
Bachelor of Science (BS), Computer Science
Accenture August 2014 - Present
Accenture May 2014 - August 2014
Accenture April 2012 - April 2014
Accenture March 2011 - April 2012
Accenture January 2011 - March 2011
Accenture October 2008 - January 2011
Accenture May 2007 - September 2008
Vonage January 2007 - May 2007
Rutgers University 2005 - 2007
Self Improvement Online 2006 - 2006
Skills
Software Project..., Business Process, IT Outsourcing, Business Requirements, Vendor Management, Client Interfacing, Utilities, Business Analysis, Integration, Strategy, CRM, Cross-functional Team..., Testing, Project Management, Outsourcing, Analysis, Requirements Analysis
Education
Rutgers University 2003 — 2007
Sociology/ Business Fundamentals
Rutgers University-New Brunswick 2003 — 2007
Sociology and Business Fundamentals, Marketing, Management, Macro Sociology
Independent Contractor June 2013 - Present
ECO360, LLC January 2011 - Present
SNVC January 2012 - June 2013
SNVC April 2011 - January 2012
Advanced Data May 2008 - April 2011
MicroLink LLC January 2007 - May 2008
University Apps, Inc. 2008 - 2008
Vonage 2007 - 2007
MicroLink LLC 2006 - 2007
Compass Technology Management 2006 - 2006
Skills
SharePoint, Microsoft SQL Server, .NET, Microsoft Office..., Enterprise Architecture, Cloud Computing, Software Development, Business Intelligence, Integration, Requirements Analysis, Windows Server, C#, Enterprise Software, Management, Security, CRM, ASP.NET, Web Services, Solution Architecture, SaaS, Databases, Web Applications, Data Warehousing, Business Analysis
Education
Old Dominion University - College of Business and Public Administration 2000 — 2007
Bachelor of Science (BS), Computer Science
Tallwood High 1996 — 2000
Design Line Kitchens August 2013 - Present
Robert Legere Design April 2008 - January 2013
Federal Business Centers 2013 - 2013
Vonage August 2006 - February 2008
K. Hovnanian Homes April 2005 - February 2008
Skills
Adobe LiveCycle, Photoshop, Wordpress, AutoCAD Architecture, AutoCAD, Telecommunications..., Microsoft Applications, Mac, SketchUp, Visual Merchandising, Space-planning, Interior Architecture, Interior Design, Kitchen & Bath Design, Renovation, Microsoft Office, Architecture, Telecommunications, Adobe Acrobat, Furniture, Space planning, Rendering, Drawing, Construction Drawings, Sketching, Architectural Drawings, Floor Plans, WordPress
Education
The School of the Art Institute of Chicago 1996 — 2001
Bachelor of Fine Arts (B.F.A.), Interior Architecture
CDM Institute 2004 — 2006
AutoCAD Certification, AutoCAD
vonage December 2005 - Present
Skills
Data Warehousing, Teradata, Microsoft SQL Server, Oracle, Databases, ETL, MySQL, Integration, Relational Databases, Data Modeling, Unix, Database Design, SQL, Unix Shell Scripting, SOA, Enterprise Architecture, SSIS, Microstrategy, SDLC, Business Intelligence, Requirements Analysis, Data Migration, Ab Initio, Master Data Management, PostgreSQL, Technical Leadership, Shell Scripting, Vertica, Linux, Performance Tuning, Disaster Recovery, High Availability, Data Integration, PL/SQL, Solaris, Agile Methodologies, Solution Architecture, SSRS, Wherescape Red, Erwin, Perl, Business Intelligence..., Data Warehouse..., Requirements Gathering, Architecture, Visio, Talend, Apache Kafka, Hadoop
Education
Rutgers University-New Brunswick
Vonage August 2005 - Present
AOL Time Warner June 1990 - August 2005
Education
Saint Anselm College 1982 — 1986
Vonage August 2013 - Present
Vonage January 2012 - August 2013
jajah.com October 2007 - January 2012
Intel January 2005 - October 2007
Tel-Aviv University 2005 - 2005
Israeli Navy 2002 - 2003
Skills
C#, Software Design, Software Development, SOAP, .NET, System Architecture, Mobile Applications, Telecommunications, Start-ups, Agile Methodologies, APIs, Cloud Computing, VoIP, Java, Technical Leadership, Redis, SQL, Innovation, Multithreading, Scrum, Integration, SIP, MySQL, Microsoft SQL Server, Android, Linux, Scalability, OOP, Object Oriented Design, Design Patterns, TCP/IP, Product Management, Software Engineering, Web Applications, Vendor Management
Education
Tel Aviv University 2004 — 2007
BSc, Computer Science & Psychology
Cantor Fitzgerald May 2007 - Present
Vonage January 2006 - May 2007
Education
Siena College 2001 — 2005
Vonage marketingvonage2006 - 2008
Education
The University of Connecticut School of Business 1990 — 1992
Vonage February 2014 - Present
AVOXI July 2012 - February 2014
AVOXI July 2012 - November 2012
Vocalocity June 2010 - August 2012
Transcend Services January 2007 - March 2009
Manheim October 2006 - January 2007
MedQuist August 2005 - August 2006
Earthlink March 2001 - August 2005
Skills
SIP, SQL, Troubleshooting, VoIP, Internet Troubleshooting, Project Management, Linux, Windows, Process Flow..., Team Leadership, Training, Software Quality..., Software Deployment, Technical Documentation, Telecommunications, Software Documentation, Databases, Technical Support, VPN, Testing, System Administration, IVR, Asterisk, TCP/IP, CRM, Networking, Management, Firewalls, Software Installation, Network Administration, Call Center, Telephony, Enterprise Software, Hardware, Cisco Technologies, Active Directory, SIP Trunking, Call Centers, Team Management, Leadership, Windows Server, VMware, Integration, Network Design, Routers, Wireshark, DNS, Unified Communications, Network Security
Education
Southern Polytechnic State University
Samsung Electronics America 2013 - Present
Vonage 2011 - 2013
EA Mobile / Electronic Arts 2009 - 2011
IGN Entertainment / Fox Interactive Media 2008 - 2009
ATTO Technology 2007 - 2008
Kwong Tai (Hong Kong) Industries Co.,Ltd. 2003 - 2006
JAISUN (USA), INC. 2002 - 2002
Pacific Management Resources, INC. (PACMAR) 2001 - 2001
Education
State University of New York at Buffalo - School of Management
Bachelor of Science in Business Administration, Marketing
ePlus Technology June 2009 - Present
ShoreGroup October 2007 - April 2009
Avotus Corporation 2007 - 2007
IBM/ROLM 1988 - 2007
Siemens Communications 1988 - 2004
Siemens Enterprise Communications 1988 - 2004
Siemens ICN 1988 - 2004
Vonage 2002 - 2002
WorldCom 2000 - 2002
Education
State University of New York College at Oswego 1980 — 1982
Vonage June 2015 - Present
KORE Telematics July 2009 - June 2015
IntelliOne July 2008 - July 2009
AT&T Mobility June 2005 - July 2008
AT&T Mobility January 2004 - January 2005
AT&T Mobility October 2002 - January 2004
AT&T Mobility January 2001 - October 2002
AT&T Mobility May 1999 - January 2001
AT&T Mobility June 1997 - May 1999
AT&T Mobility December 1994 - June 1997
Skills
Wireless, Computer Network..., Networking, Integration, Strategic Partnerships, RF, LTE, Telecommunications, UMTS, VoIP, GSM, Product Management, Network Design, MPLS, CDMA, Wireless Networking, SaaS, Start-ups, Leadership, IP, Mobile Devices, Troubleshooting, 3G, Enterprise Software, Managed Services, Cellular Communications, Management, Switches, Operations Management, Project Management, Mobile Technology, Business Development, Solution Selling, M2M, Mobile Applications
Education
Samford University 1997 — 2000
Vonage December 2011 - Present
Vonage America January 2008 - December 2011
Novo Nordisk Inc March 2006 - January 2008
Integra LifeSciences Corporation January 2003 - March 2006
Center for Advanced Biotechnology and Medicine February 2000 - January 2003
Skills
Employee Benefits, PeopleSoft, Payroll
Education
Rutgers University-New Brunswick 1998 — 2002
Bachelor of Arts, Economics
Consultant 2008 - Present
Vonage February 2006 - 2008
ADT Security Services 1997 - 2006
ADT 1977 - 1997
Skills
Alarm Systems
Education
State University of New York College at Oswego 1970 — 1974
BA, Sociology
Choice Home Warranty October 2015 - Present
Manis Realtors March 2015 - Present
Vonage April 2012 - October 2015
Exit Realty Premier March 2013 - March 2015
Vonage September 2011 - April 2012
Vonage August 2011 - September 2011
Vonage September 2010 - August 2011
Skills
Excel, Aspect, Business Analysis, Process Improvement, Forecasting, Team Leadership, Customer Service, Microsoft Office, Leadership, Management, Team Building, Vendor Management, Strategic Planning, Call Center, New Business Development, Computer Hardware, Data Analysis, Microsoft Excel, Account Management, CRM, Budgets, Cross-functional Team..., Customer Satisfaction, Sales Operations, Call Centers, Technical Support
Education
Rutgers University-New Brunswick 2004 — 2008
B.A.
Millennium Teleservices August 2008 - Present
UniServ Advertising January 2007 - November 2008
Vonage January 2005 - January 2007
Education
Rutgers University-New Brunswick 2000 — 2004
BA, Philosophy
adMarketplace April 2014 - Present
Vibrant Media October 2012 - March 2014
Hearst Digital Media November 2011 - October 2012
Covanta Holding Corporation January 2010 - October 2011
Building Security Services March 2009 - November 2009
Seton Hall University February 2009 - May 2009
Vonage May 2008 - June 2008
Wakefern Food Corporation January 2008 - May 2008
Skills
Online Advertising, Display Advertising, Customer Service, Teamwork, Marketing, Lead Generation, CRM, Direct Marketing, DART for Publishers, Social Media Strategist, Online Research, Digital Media, Management, Organization, Sales, Quality Assurance, Google Analytics, Facebook, Customer Relations, DoubleClick, Marketing Strategy, Team Leadership, Social Networking, Mobile Marketing, Email Marketing, Online Marketing, Digital Strategy, Public Speaking, Communication, Social Media Marketing, SEM, Microsoft Office, Digital Marketing, Advertising, Social Media, Integrated Marketing, Account Management, Web Analytics, Salesforce.com, Market Research, SEO, Marketing Communications, Google Adwords
Education
Seton Hall University 2005 — 2009
Bachelors of Science in Business Administration, Business Marketing & Management
Vonage July 2014 - Present
IEEE January 2014 - July 2014
AIG March 2011 - January 2014
Verizon Wireless January 2011 - March 2011
ServiceLink December 2009 - January 2011
Nationwide Insurance October 2008 - October 2009
LexisNexis January 2008 - September 2008
Skills
QTP, Test Cases, Quality Center, Test Automation, Automation, Regression Testing, HP QTP, XML
Education
Saurashtra University
Bachelor of Engineering, Information Technology
Citi January 2013 - Present
Gartner May 2010 - January 2013
CyberSynchs 2010 - 2010
Vonage 2008 - 2009
TheLadders.com October 2007 - June 2008
Education
Rutgers University-New Brunswick 2001 — 2006
BS computer Science
Midwest Air Technologies June 2012 - Present
Logistics Management Solutions contracted with J&J Pharmaceutical Corporation June 2008 - July 2010
Halifax Corporation contracted with Schering Plough Pharmaceutical Corporation February 2005 - June 2008
FedEx Ground June 2002 - February 2007
Vonage June 2003 - February 2005
FLASH GLOBAL LOGISTICS May 2001 - February 2002
UPS December 1997 - May 2001
Skills
Tape Management, Procurement, Warehouse Management, Retail, Reverse Logistics
Education
Middlesex College 2011 — 2011
Certification in Supply Chain Management, SCM Supply Chain Management
The Chubb Institute of TechnologyJersey 1999 — 2000
Diploma, Computer Technical Support
Rutgers, The State University of New Jersey-New Brunswick 1998 — 1999
N/A, Business Administration and Management, General
Union County College 1996 — 1997
N/A, Business Adminstration
The Union County Vocational Technical SchoolScotch 1994 — 1996
Diploma, Auto Collision Technology
Pteraglyph Business Writing July 2011 - Present
Atos July 2012 - July 2013
Vonage June 2010 - March 2011
Premiere Global Services, Inc. February 2008 - February 2009
Leapstone Systems, Inc. September 2004 - February 2007
Brookdale Community College May 2004 - December 2006
AT&T January 1981 - January 2004
Skills
Writing, Editing, Proofreading, SnagIt, Technical Writing, FrameMaker, Manuals, Adobe Acrobat, PowerPoint, Software Documentation, Visio, Online Help, SharePoint, RoboHelp, Newsletters, Training, Proposal Writing, HTML
Education
AT&T School of Business/Stevens Institute of Technology 1997 — 1999
Masters Certificate, Project Management
Seton Hall University 1977 — 1978
M.A., American Studies
University of Notre Dame 1972 — 1976
A.B., English
Thomson Reuters June 2006 - December 2011
Vonage January 2005 - June 2006
HotSpot FXi (Institutional Foreign Exchange) March 2004 - January 2005
Telcordia Technologies March 1999 - February 2004
Beechwood Data Systems June 1996 - February 1999
Datascope September 1995 - June 1996
OMR Systems April 1994 - September 1995
Ortho Clinical Diagnostics October 1992 - March 1994
New York University May 1988 - October 1992
Computer Trading Support, Inc. January 1987 - May 1988
Education
Stevens Institute of Technology 1984 — 1986
M.S., Computer Science
Vonage January 2012 - Present
Vonage February 2011 - January 2012
Vonage July 2008 - February 2011
McGraw-Hill 1992 - 1997
McGraw-Hill 1989 - 1992
McGraw-Hill 1988 - 1989
Skills
Telecommunications, Testing, Process Improvement, Call Centers, Quality Assurance, Training, Customer Service
Education
Seton Hall University 1982 — 1986
BA, Psychology
Urban Science March 2013 - Present
ITT Exelis May 2009 - March 2013
Vonage June 2008 - May 2009
Stevens Institute of Technology September 2006 - May 2008
Skills
Data Analysis, Databases, Microsoft Excel, Statistics, Mathematical Analysis, Process Improvement, Statistical Data..., Data Modeling, Integration, Trend Analysis, Microsoft Word, Microsoft SQL Server, Forecasting, PowerPoint, Reporting Metrics, Ad Hoc Reporting, Management, Project Management, Quality Assurance, Documentation
Education
Stevens Institute of Technology 2006 — 2009
Master of Science (M.S.), Applied Mathematics, 3.2
Stevens Institute of Technology 2004 — 2008
Bachelor of Science (B.S.), Mathematics, 3.4
CIT May 2015 - Present
Coach September 2014 - May 2015
ADP January 2006 - August 2014
Vonage September 2005 - January 2006
EchoStar Satellite Services L.L.C. August 2003 - September 2005
Echostar Satellite L.L.C. December 2002 - August 2003
Saint Peter’s College January 2000 - December 2002
Skills
CCNA Routing and..., Call Centers, Training, Management, Salesforce.com, Leadership, Sales, Customer Service, Temporary Placement, Time Management, Vendor Management, Benefits Administration
Education
Saint Peter's University 1999 — 2003
B.S. (MIS), Business Administration and Computer Science