Westgate Resorts
Industry: Company
DescriptionWestgate Resorts is an American timeshare resort company founded by David A. Siegel in 1982. The company first expanded from Central Florida to Miami and Daytona Beach. Today, Westgate has 28 locations across the United States. Headquarters: Orlando, Florida, United States CEO: David A. Siegel Founder: David A. Siegel Founded: 1982 Parent organization: Central Florida Investments, Inc. Subsidiaries: Wild Bear Inn, Orlando Predators,
Westgate Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Westgate Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Westgate Resorts Employees
Fields BMW May 2015 - Present
Westgate Resorts September 2014 - May 2015
The Walt Disney Company August 2013 - June 2014
Vacation Ownership. January 2010 - August 2013
Planet Smoothie Owner Operator January 2008 - January 2010
Wyndham timeshare resorts June 2005 - August 2008
Skills
Sales Management, Sales, Customer Satisfaction, Selling, Marketing, Training, Sales Process, Customer Service, Advertising, Time Management, Profit, Customer Retention, Cold Calling, Social Networking, Real Estate, Automobile, Salesforce.com, Team Building, Marketing Strategy
Education
Miami Dade College 1976 — 1978
A.A, Business
Westgate Resorts November 2011 - Present
Skills
Hospitalidad, Alimentación y bebidas, Restauración...
Education
Louisiana State University 2007 — 2009
Culinary Art.
Diamond Resorts International® September 2015 - Present
Hilton Grand Vacations March 2015 - September 2015
Westgate Resorts June 2011 - November 2014
Exceptional Escapes July 2009 - October 2010
Island One Resorts June 2008 - June 2009
Hilton Grand Vacations June 2003 - July 2007
Skills
Universal Life, Disability Insurance, Health Insurance, Public Speaking, Life Insurance, Term Life Insurance, Training, Family Vacations, Sales, Small Business, Budgets, Customer Satisfaction, Customer Service, Hospitality, Marketing, Marketing Strategy, Negotiation, New Business Development, Sales Management, Team Building, Account Management, Management, Online Marketing
Education
Kaplin University 2010 — 2010
Insurance License, 215 Health Life and Annuities
Valencia Community College 2002 — 2002
certificate for Real Estate, Real Estate
NYIT 1989 — 1992
Associate of Science (A.S.), Culinary Arts/Chef Training
Charlie's Steak - Ribs & Ale January 2015 - Present
CJ's Neighborhood Bar &Grill November 2014 - Present
Westgate Resorts February 2014 - October 2014
Westgate Resorts March 2013 - February 2014
Yakov Smirnoff Theatre October 2012 - February 2013
Downstream Casino Resort December 2011 - October 2012
Chateau on the Lake Resort Spa & Convention Center June 2011 - December 2011
Downstream Casino Resort June 2008 - June 2011
Skills
Hotels, Event Management, Event Planning, Customer Service, Budgets, Sales, Catering, Hospitality, Public Relations, Corporate Events, Marketing Strategy, Tourism, Strategic Planning, Marketing, Trade Shows, Hospitality Management, Leadership, Food & Beverage, Resorts, Customer Satisfaction, Hospitality Industry, Negotiation, Team Building, Operations Management, Convention Services, Contract Negotiation, Social Media, Social Networking, Hotel Management, Revenue Analysis, Meeting Planning, Banquets, Front Office, Pre-opening, Social Media Marketing, Advertising, Casino, Teamwork, Restaurants, Inventory Management, Microsoft Office
Education
Missouri Southern State University 2008 — 2012
Bachelor of Science (BS), Criminal Justice
The Island in Pigeon Forge May 2013 - Present
Experiance Horizons March 2007 - 2013
Westgate Resorts May 2004 - March 2007
Education
Missouri State University 2005 — 2006
Nature and Wildlife Conservation
Wichita State University 1998 — 2000
General Studies
Sit Means Sit Dog Training Northern Virginia April 2010 - Present
Quintessential Consulting Group LLC November 2008 - December 2012
Wyndham Worldwide November 2007 - November 2008
Wyndham Worldwide January 2004 - November 2007
Hilton Grand Vacations January 2003 - November 2003
Hilton Grand Vacations January 2001 - November 2003
Hilton Grand Vacations May 2000 - January 2001
Westgate Resorts April 1996 - March 2000
Westgate Resorts, Orange Lake Resorts, Vistana (Starwood) Resorts 1996 - 1998
Self Employed 1994 - 1998
Skills
Strategic Sales Plans, Sales Management, Sales Process..., Sales Process..., Forecasting, Pipeline Management, Territory Development, Business Process..., Marketing Strategy, Marketing Communications, Needs Analysis, Proposal Writing, Contract Negotiation, Project Management, Sales Rep Training, Professional Mentoring, Global Recruiting, Talent Acquisition, Performance Management, Sales Motivation, Rewards Programs, Retention Strategies, Quality Assurance..., SaaS, Salesforce.com..., Digital Media, Social Media Marketing, Technical Writing, Product Development, Product Marketing, B2B, Startup Development, Turn Around Management, Crisis Management, International Sales, Fractional Ownership, Timeshare, Vacation Rental, Business Relationship..., Public Relations, Versatile Writer, Strategic Thinking, Maximizer, Communication, Project Planning, New Business Development, Sales Process, Leadership, Business Development, Sales Operations
Education
Old Dominion University 1987 — 1994
BA, Professional Writing/Environmental Science
Polk County School Board August 2013 - Present
Success Nation March 2012 - Present
Weichert April 2013 - September 2014
Polk County School Board August 2009 - April 2013
Polk County School Board September 2008 - June 2009
Polk County School Board October 2006 - June 2008
AmeriSuites Resorts February 2005 - July 2005
Westgate Resorts May 1997 - August 2002
Skills
Professional Services, Persuasive Speaker, Motivational Speaking, Transformational Life..., Public Speaking, Leadership Development, Peak Performance, Student Leadership..., Training Leadership, Sales Management..., Real Estate License, Teaching, Relationship Coach, Dating Coach, Youth Mentoring, Youth Empowerment, Youth Development, Coaching, Sales, Training, Leadership, Customer Service, Management, Marketing, Team Building, Staff Development, Small Business, Life Coaching, Strategic Planning, Social Networking
Education
University of Central Florida Conservatory Theatre 2001 — 2003
Bachelor of Arts (BA), Acting Performance, Voice, Stage Performance, Theatre
Miami Dade College 1988 — 1991
Associate of Arts (AA), Communication, General
Global Connections, Inc. September 2014 - Present
Contact Center Consulting, LLC July 2013 - August 2014
Westgate Resorts January 2001 - July 2013
Westgate Resorts January 1999 - January 2001
Skills
Hiring, Call Center, Timeshare, Customer Service, Operations Management, Performance Management, Sales Management, Team Building, Managed Services, Portfolio Management, Recruiting, Customer Satisfaction, Call Centers, Management, Training, Hospitality, Hotels, Marketing, Sales, New Business Development, Lead Generation, Event Management, Leadership, Budgets, Team Leadership, Tourism, Resorts, Strategic Planning, Marketing Strategy, Customer Retention, Revenue Analysis, Account Management, Online Marketing, Trade Shows, Coaching, Forecasting, Contract Negotiation, Program Management, Hospitality Management, Income Statement, Hospitality Industry, Selling, Business Development, Direct Sales, Negotiation, Business Planning, Sales Process, Sales Operations, CRM, Yield Management
Education
Mount Saint Mary College 1996 — 1998
AA, Business
The Walt Disney Company July 2014 - November 2014
SecurAmerica August 2012 - July 2014
Westgate Resorts October 2010 - August 2012
health distilled January 2004 - December 2004
Skills
Customer Service, Customer Experience, Employee Training, Bilingual-English/Spanis..., Hospitality Industry, Supervisory Skills, Hospitality, Sales, Security, Leadership, Customer Satisfaction, Loss Prevention, Sales Management, Microsoft Office, Training, First Aid
Education
Nyack College 2006 — 2007
Social Work
Universidad de Puerto Rico 2003 — 2005
Phisical Education
Colegio Catolico Santiago Apostol 2000 — 2003
High School Diploma
Aon Hewitt March 2014 - Present
Aon Hewitt December 2012 - March 2014
Aon Hewitt July 2010 - December 2012
Hewitt Associates January 2008 - July 2010
Hewitt Associates January 2007 - January 2008
Hewitt Associates April 2006 - January 2007
Hewitt Associates November 2004 - April 2006
Westgate Resorts January 2003 - November 2004
Corporate Software October 2000 - January 2003
Corporate Software May 1999 - October 2000
Skills
Health & Welfare..., Business Analysis, Requirements Analysis, Process Improvement, Project Planning, Project Management, Employee Benefits, Relational Databases, SDLC, Testing, Management, Analysis, Sales, Vendor Management, SQL, SAS programming, HRIS Database Management, Manage Client..., Manage client..., CRM, Section 125 Plans, COBRA, HIPAA, Medicare, JCL, Training, Technical Documentation, Microsoft Excel, Visio, Access, Call Centers, Databases
Education
Mount Ida College 1989 — 1993
Bachelor of Arts, Liberal Studies
Kearsarge Regional High School 1985 — 1989
SoftRock November 2013 - Present
Central Florida Regional Transportation Authority (LYNX) September 2006 - November 2013
Westgate Resorts July 2006 - September 2006
PetSmart May 2004 - July 2006
Skills
Research, Reading, Editing, Writing, Creative Writing, Analysis, Shipping, Receivers, Inventory Control, Inventory Management, Customer Service
Education
Rollins College 2010 — 2012
Bachelor's degree, English Language and Literature, General
Valencia Community College 2008 — 2010
Associate of Arts (A.A.), English Language and Literature, General
Comcast Cable March 2014 - Present
US Air Force Reserve February 2013 - Present
Dave & Buster's Inc. July 2013 - February 2014
teleNetwork February 2013 - July 2013
US Navy 2007 - 2011
Westgate Resorts June 2005 - November 2007
Skills
Military Experience, Military, Navy, Security Clearance, Maintenance & Repair, Troubleshooting, Aviation, Electronics, Helicopters, Electricians
Education
Mid Florida Tech
Wyndham Vacation Ownership February 2010 - Present
Careers USA January 2009 - December 2009
Westgate Resorts August 2000 - December 2008
Precision Response Corporation February 1998 - August 2000
Skills
Recruiting, College Recruiting, Employee Relations, Sales, Onboarding, Taleo, Talent Acquisition, Behavioral Interviewing, Corporate Recruiting, Hospitality, Job Fairs, Internet Recruiting, Cold Calling, Direct Sales, Trade Shows, Timeshare, Customer Satisfaction, AIRS trained, Budgets, Talent Management, Sourcing, Social Networking, Yield Management, Interviews, Lead Generation, Employee Benefits, Marketing Strategy, Employee Training, Front Office, Hotels, Hospitality Management, Resorts, Employer Branding, Social Media, Hiring, Management, New Hire Orientations, Public Speaking, Sales Management, Hospitality Industry, Account Management, New Business Development, Team Building, Revenue Analysis, Call Centers, Public Relations, Tourism, Human Resources, Building Relationships, Hotel Management
Education
Morehead State University
Seminole Community College
Hearst Television September 2011 - Present
Westgate Resorts August 2010 - September 2011
Glickstein Laval Carris, P.A., CPAs December 2009 - August 2010
Westgate Resorts June 2008 - November 2009
Geller, Ragans, James, Oppenheimer & Creel January 2006 - June 2008
Skills
Financial Reporting, Accounting, Internal Controls, General Ledger, Financial Accounting, Tax Preparation, Account Reconciliation, Auditing, Cash Flow, Accounts Receivable, Forecasting, Financial Analysis, Accounts Payable, Variance Analysis, GAAP, Tax, Budgets, CPA, Financial Statements, Broadcast Television
Education
Nova Southeastern University 2011 — 2012
MBA in Finance, 3.88 GPA
University of Central Florida - College of Business Administration
BSBA, Accounting and General Business
Professional Diversity Network October 2014 - Present
O'Reilly Auto Parts September 2012 - October 2014
Willis Power Systems May 2011 - August 2011
Westgate Resorts May 2010 - August 2010
Westgate Resorts May 2007 - August 2009
Skills
PHP, JavaScript, HTML5, Bootstrap Framework, Programming, Java, Team Leadership, Business Strategy, Software Development, New Business Development, IBM iSeries, Communication, Creative Problem Solving, Excellent Communication..., MVC Architecture, Databases, Web Development, Analysis, CodeIgniter, Web Design, SQL, Strategic Financial...
Education
Missouri State University 2007 — 2012
BS, General Business; Finance
New Covenant Academy
Credico (USA) LLC March 2015 - Present
KUBE MARKETING April 2012 - Present
Avlon Industries, Inc. May 2013 - March 2015
Wheatland Dental Care, LTD December 2009 - April 2013
Westgate Resorts July 2007 - April 2008
Skills
Marketing, Facebook, Social Media, Event Planning, Management, Customer Service, PowerPoint, Customer Satisfaction, Social Networking, Microsoft Office, Marketing Communications, Event Management, Microsoft Word, Social Media Marketing, Public Speaking, Brochures, Microsoft Excel, Newsletters, Press Releases, Fundraising, Research
Education
Lewis University
Bachelor's Degree, Marketing
Valencia College
Associate of Arts, General Business
Westgate Resorts August 2015 - Present
HG Arts May 2014 - August 2015
Akerman LLP December 2009 - February 2014
Starwood Hotels & Resorts July 2007 - November 2008
Montanna and Associates October 2006 - July 2007
CNL Financial Group January 2000 - July 2006
CNL Shared Services 2000 - 2003
Superior Technical Resources April 1999 - August 1999
Sunterra January 1999 - March 1999
Parker Hannifin RACOR June 1993 - October 1998
Skills
Contract Negotiation, Procurement, Project Management, Budgets, SAP, Microsoft Office, Management, Purchasing, Team Leadership, Accounting, Software Documentation, Access, Customer Service, Sales, Negotiation, Team Building, Strategic Planning
Education
Fred C Beyer
High School Graduate
Modesto Junior College
General Education
Valley Commercial College
Secretarial, Business
Regal Entertainment Group April 2014 - Present
Regal Entertainment Group April 2013 - April 2014
SAIC 2011 - 2013
SAIC 2008 - 2011
Comcast Cable 2007 - 2008
Westgate Resorts 2006 - 2006
Edfinancial Services 2005 - 2006
Associates Housing Finance 2004 - 2005
Agilysys (formerly Kyrus) 2003 - 2004
ClientLogic 2000 - 2003
Skills
Customer Service, Technical Support, Technical Documentation, ISO, Remote Troubleshooting, Customer Escalation..., Communication Skills, Information Technology, Reporting & Analysis, Team Management, Leading Diverse Teams, HTML scripting, Information Graphics, Employee Training, Software Documentation, Help Desk Support, Microsoft Office, Process Improvement, Management, Active Directory, Team Leadership, Troubleshooting, Windows, Windows 7
Education
TESOL Certification 2012 — 2012
Teaching English as a Second or Foreign Language/ESL Language Instructor
Pellissippi State Community College 2005 — 2012
Associate's Degree, General Studies, Summa Cum Laude
Starbucks October 2014 - Present
Westgate Resorts February 2014 - Present
Westgate Resorts 2012 - 2014
Northstar at Tahoe 2011 - 2012
Skills
Hospitality Industry, Hospitality Management, Hotels, Hospitality, Resorts, Food & Beverage, Property Management..., Event Planning, Hotel Management, Event Management
Education
Lyndon State College 2007 — 2011
Bachelor of Science (BS), Recreation Resource and Ski Resort Management
Saint Thomas Aquinas High School 2003 — 2007
Wyndham Vacation Ownership September 2013 - Present
Hilton Grand Vacations April 2011 - March 2013
Hilton Grand Vacations October 2007 - April 2011
Orange Lake Resorts April 2003 - October 2007
Orange Lake Resorts April 2002 - April 2003
Westgate Resorts October 1996 - March 2002
Skills
Collections, Databases, Predictive Dialers, Document Imaging, Workflow Management, Deeds, Deed in Lieu, Assets Recovery, Employee Training, Reports, Financial Reporting, Finance, Sales, Multilingual, Titles, Title Insurance, Funding, Call Centers, Management, Project Management, Compliance, FDCPA, FCRA, PII, PCI Standards, Cognos, Microsoft Office, iSynergy, ScanDox, Florida Notary, Commissioner of Deeds, Foreclosures, Auditing, Financial Analysis, Sales Analysis, MS Excel Pivot Tables, Microsoft Excel, Microsoft Word, Microsoft Access, PowerPoint, Dialer Management, Title Searches, Skip Tracing, Drafting Policies, Closing Contracts, Timeshare, Customer Service, Hands-on Training, Technical Training, Hospitality
Education
Rhode Island College 1992 — 1995
General Studies
UnitedHealth Group 2014 - Present
UnitedHealth Group 2011 - 2014
Westgate Resorts 2006 - 2011
Genworth Financial 2001 - 2006
Self-Employed Network Marketing 1994 - 2001
Skills
Sales, Marketing, Sales Management, Team Building, Lead Generation, Health Insurance, Social Networking, Online Advertising, Public Speaking, Social Media Marketing, Customer Acquisition, Email Marketing, Online Marketing, Team Leadership, Public Relations, Sales Operations, Business Development, Project Management, Digital Marketing, Strategic Communications, Medicare, Medicare Supplements, Client Retention &..., Medicare Prescription..., Medicare/Medicaid..., HMO/PPO, Medicare Advantage and..., HIPPA & Compiance..., Business Management &..., Performance Excellence, Sales Presentations and..., Public Relations and..., Project Team Management, Event Marketing Strategy, Event Management, Recruiting, Leadership Development, Training & Development, Business Coaching, Communication Strategy, Persuasive Presentations, Presentation Coaching, Business-to-Business..., New Business Development, Business Strategy, Cross-functional Team..., Talent Developer, Provider Relations, Negotiation, Exceeding Sales Goals
Education
Purdue University
Charles Rutenberg Realty September 2008 - Present
AutoZone July 2010 - July 2014
Westgate Resorts May 2006 - February 2014
Skills
Foreclosures, Real Estate, Short Sales, Marketing, Investors, Sales, Vacation Homes, Rentals, Property Management, Selling, Listings, Investment Properties, Sellers, Condos, Single Family Homes, Real Property, Buyer Representation, Residential Homes, Real Estate Transactions, Townhomes, Relocation Buyers, Income Properties, Buyers, 1031 Exchanges, Investments, Listing Homes, Negotiation, Property, Real Estate License, Apartments, Buyer's Agent, Leases, Real Estate Financing, New Home Sales, First Time Home Sellers, FHA, Agents, New Home Construction, Real Estate Investor, Existing Home Sales, International Real..., New Homes, First Time Home Buyers, Commercial Real Estate, Referrals, Luxury, Waterfront, HUD, Real Estate Development, Sales Management
Education
University of Phoenix 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Business/Managerial Economics
Nassau Community College 1994 — 1997
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
University of Texas M. D. Anderson Cancer Center September 2010 - June 2015
Texas Department of Criminal Justice August 2005 - September 2010
Westgate Resorts February 2004 - August 2005
Cingular Wireless August 2003 - February 2004
NCS Pearson March 2002 - August 2003
Skills
Employee Relations, Management, Leadership, Employee Training, Project Planning, Onboarding, Strategic Planning, Customer Service, Interviews, Healthcare, Hiring, Training, Team Building, PowerPoint, Microsoft Office, Public Speaking, Human Resources, Policy, Recruiting, Leadership Development, Organizational..., Performance Management, Coaching, Software Documentation, Supervisory Skills, Staff Development, Employee Engagement, Conflict Resolution, Employee Benefits, Program Management, Payroll, New Hire Orientations, Team Leadership, Time Management, Outlook, Microsoft Excel, Strategy, Research, Process Improvement, Sales, Microsoft Word, Problem Solving, Project Management, PeopleSoft, Administration, Data Entry, Hospitals
Education
Mountain State University 2010 — 2011
Master of Science, Strategic Leadership
University of Houston-Downtown 2000 — 2001
School of Management: Bachelor, Business Administration; Management
Texas Tech University 1996 — 2000
Rawls School of Business: Dual Bachelor, Business Administration; Marketing & General Business
Hanson Sports, Inc June 2015 - Present
AirWave Productions November 2012 - Present
Propix Event Photogrpahy LLC January 2015 - June 2015
PaperWise September 2013 - December 2014
Best Buy February 2012 - September 2013
Westgate Resorts May 2011 - August 2011
Skills
Customer Service, E-commerce, OS X, Retail, Sales, Social Media, Photoshop, Facebook, Windows
Education
Missouri State University 2011 — 2012
Southern Virginia University 2009 — 2011
Westgate Resorts July 2013 - Present
University of Central Florida December 2011 - August 2013
Pier 1 Imports February 2008 - August 2013
Freelance January 2011 - May 2013
AIGA Mentorship December 2012 - April 2013
Skills
Illustrator, Photoshop, InDesign, Graphics Layout, Typography, Bilingual-English/Spanis..., Microsoft Windows 98, Mac OSX, OS X, Banners, Posters, Graphics, Mac, Adobe Creative Suite, Magazine Layout Design, Menu Layout, Signage, Logo Design, Layout
Education
University of Central Florida 2010 — 2013
Bachelors in Fine Arts Specializing in Graphic Design, Graphic Design
Palm Beach Community College 2008 — 2010
Associate's degree
Westgate Resorts October 2013 - Present
Independent Consultant September 2011 - October 2013
Golf Academy of America June 2012 - August 2012
Kaplan University September 2011 - May 2012
The Walt Disney Company November 2003 - August 2011
The Walt Disney Company 2007 - 2008
Skills
Content Writing, Customer Service, Employee Training, Training, Educational Leadership, Team Building, Workshop Facilitation, Sales, Leadership Development, Disney, College Recruiting, Hospitality Management, Theme Parks, Training & Development, Customer Satisfaction, Staff Development, Guest Service, Guest Satisfaction, Education Management, Recruitment/Retention, Large Group Facilitation, PowerPoint Development
Education
Providence College
M.Ed., Elementary and Secondary Educational Administration, 3.9
Rhode Island College
B.S., Education
U.S. Department of Veterans Affairs November 2009 - Present
Roger B. Kennedy, Inc. May 2008 - August 2009
Westgate Resorts January 2007 - May 2008
Skills
Construction Management, Customer Service, Public Speaking, Advising People, Computer Hardware, Computer Proficiency, Vendor Contracts, Supply Ordering, Security, Physical Security, Military, Marine Corps, Phone Etiquette, Project Management, Management, Vendor Management, Leadership, Process Improvement, Team Building, Program Management
Education
Penn State University 2015 — 2018
Energy and Sustainability Policy, Energy and Sustainability
Penn State University 2015 — 2018
Sustainability Studies
Comcast August 2014 - Present
Westgate Resorts March 2013 - May 2014
Skills
Recruiting, New Hire Orientations, Onboarding, Human Resources, Applicant Tracking..., HR Policies, Customer Service, Interviews, Hiring, Employee Benefits, Microsoft Office, FMLA, Data Entry, Job Descriptions, Microsoft Excel, Management, Customer Satisfaction
Education
University of Tennessee-Knoxville 2011 — 2014
Bachelor of Business Administration (B.B.A.), Major: Human Resource Management Minor: Marketing
Pellissippi State Community College 2008 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Capital Resorts Group December 2014 - Present
Universal Orlando Resort August 2014 - Present
Westgate Resorts June 2013 - March 2014
American Institute of Wellness and Beauty 2006 - June 2013
Touch of Class Day Spa October 2012 - January 2013
American Maritime Officers January 2012 - August 2012
Delmay Corporation June 2011 - January 2012
Holistic Options Inc. 2009 - 2011
Leavitt Management Inc. / Advanced Dermatology, LLC 2007 - 2009
Bluegreen Vacations 2004 - 2006
Skills
Event Planning, Resorts, Marketing, Hospitality, Staff Development, Teamwork, Leadership, Team Building, Healthcare, Budgets, Customer Service, Social Media, Organizational..., Outlook, Strategic Planning, Microsoft Excel, Organizational..., Meeting Planning, New Business Development, Revenue Analysis, Trade Shows, Consulting, Holistic Health, Managerial, Business, Travel Arrangements, Clinical Research, Nutrition, Wellness Coaching, Coaching Staff, Staff Building, Team Building..., Travel Sales, Business Development..., Clinical Trials, Tech-savvy, Holistic Life Coaching, Holistic Education, Holistic Medicine, Administartion, Computers, Organization, Staff Mgmt, Web Site Editing, Strategist, Holistic Massage, Guest Service Management, Hotels, Event Management
Education
Valencia Community College
Business Administration, Management and Operations
Massasoit Community College
Human Service / Psychology
Sowell School of Theology 1990 — 1992
Theology/Theological Studies
Silver Lake Regional High 1980 — 1982
HS Diploma, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
Westgate Resorts May 2013 - Present
The Newport Beachside Hotel & Resort August 2012 - February 2013
South Motors BMW January 2012 - July 2012
Villa Sol & Occidental Resorts July 2011 - December 2011
Paradisus Palma Real Resort March 2010 - June 2011
Vacation Getaways, (call center) March 2008 - January 2010
British & European Sales & Service (Automotive) December 2000 - December 2002
Bellagio Casino January 1999 - November 2000
Skills
Financial Analysis, Banking, Vehicles, Customer Satisfaction, Credit, Automobile, Strategic Financial..., Automotive, Risk Management, Insurance
Education
Miami Dade College
Associate of Arts (A.A.), Accounting and Finance
Miami Dade College
Bachelor of Applied Science (B.A.Sc.), Supervision & Management
Key Medical Supply, Inc. September 2014 - Present
Land O'Lakes August 2012 - April 2014
AG Management April 2012 - August 2012
Rochester Transportation System January 2007 - June 2012
Starbucks January 2001 - January 2004
Westgate Resorts January 2000 - January 2001
Newport Beachside Resort January 1998 - January 2000
Skills
Accounting, Data Entry, Microsoft Office, Quickbooks, Inventory Management, Distribution Center..., Customer Service, Cashiering, Outlook, Process Scheduler, Spreadsheets, Invoicing, Microsoft Excel, Microsoft Word, Close Attention to..., QuickBooks, Budgets, Process Improvement
Education
Winona State University 2010 — 2012
Bachelor of Science, Accounting2012
Rochester Community and Technical College 2008 — 2010
Associate of Science (A.S.), Accounting
Fred Meyer October 2013 - Present
SOH Entertainmenet Group March 2000 - March 2013
Westgate Resorts March 2006 - June 2008
Diamond Resorts International April 1994 - January 2000
Home Port Properties May 1987 - September 1989
Skills
Marketing Communications, Sales Operations, Public Relations, Photoshop, Digital Photography, Accounting, Online Marketing, Social Media Marketing, Advertising, Sales, Marketing, Email Marketing, Social Networking, Social Media, Facebook, Event Planning, Digital Media, Online Advertising
Education
OTC 2007 — 2008
Photography
Northwestern Michigan College 1987 — 1989
Business Computer Systems, 3.985
Best Western Center Pointe Inn February 2012 - Present
Jammin Java's Branson Landing May 2012 - September 2013
Westgate Resorts March 2011 - September 2011
Comfort Inn West May 2009 - January 2011
Yankee Candle May 2009 - August 2010
All American Cafe 2008 - 2009
Pizza Hut June 2001 - November 2007
Skills
Concierge Services, Hospitality, Resorts, Hospitality Industry, Hotels, Hospitality Management, Front Office, Tourism, Hotel Management, Revenue Analysis, Property Management..., Food & Beverage, Rooms Division, Restaurants, Yield Management, Pre-opening, Hotel Booking, Micros, Banquets, Catering, Customer Satisfaction, Opera, Inventory Management, Event Planning
Education
Ozarks Technical Community College 2005 — 2006
Associates of Arts, Basic
Hollister
Schlesinger Associates May 2013 - Present
Universal Orlando Resort March 2012 - Present
Walt Disney World June 2011 - Present
SeaWorld Parks & Resorts Orlando May 2015 - September 2015
Westgate Resorts March 2014 - August 2015
J&L Marketing, Inc. December 2013 - August 2015
SeaWorld Parks & Entertainment May 2014 - August 2014
The First Academy June 2013 - December 2013
Foundation Academy June 2011 - June 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Management, Sales, Strategic Planning, Microsoft Word, Leadership, Project Management, Marketing, Social Media, Facebook, Social Networking, Public Speaking, Social Media Marketing, Time Management, Public Relations
Education
University of Central Florida 2014 — 2015
Master's Degree, Hospitality Administration/Management
Liberty University 2009 — 2012
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
The Copper Cellar Family of Restaurants December 2014 - Present
Venture Resorts, Inc. July 2014 - December 2014
Summer Bay Resorts March 2014 - July 2014
Ober Gatlinburg December 2013 - March 2014
Westgate Resorts July 2013 - March 2014
KRS Attorneys at Law September 2009 - November 2012
Pesti Barnabás Secondary Schopl October 2008 - August 2009
Blathy Otto Secondary School September 2007 - August 2008
OMV Hungaria Kft. December 2006 - August 2007
Panhans, Kolta es Tarsa Kft. March 2004 - September 2004
Skills
Translation, English, Legal Translation, Proofreading, Accounting, Linguistics, Literature, Technical Translation, Research, Localization, Medical Translation, Language Services, Trados, Multilingual, Interpreting, Foreign Languages, Language Teaching, Teaching, Economics, Microsoft Office, Lecturing, SDL Trados, Manuals, German, E-Learning, Teaching English as a..., Globalization, Business English, Marketing, Marketing Communications, Public Speaking, Higher Education, Website Localization, Machine Translation, Language Development, Courses, Grammar, English grammar, University Teaching, Teaching Adults, Financial Translation, International Education, Academic Writing, Market Research, Social Sciences, Hungarian, Articles, Tutoring, English Literature, Teamwork
Education
Pázmány Péter Katolikus Egyetem 2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature/Specialised in Translation
Budapesti Corvinus Egyetem 2006 — 2009
Master's degree, Teacher of Economics
Budapesti Corvinus Egyetem 2004 — 2006
Master's degree, Economics, Accounting
Budapesti Gazdasági Főiskola 2000 — 2004
Bachelor's degree, Economics
Kenneth Gamm and Associates June 2010 - Present
Westgate Resorts November 2014 - May 2015
SUNFLOWER JEWELRY INC August 2008 - June 2010
Gamm Associates May 2003 - August 2008
Pan Oceanic Group January 1988 - May 2003
jewelmark 1986 - 1988
Harold Compnay 1974 - 1979
Skills
Sales Management, Problem Solving, Wholesale, Private Label, Sourcing, Merchandising, Brand Development, Purchasing, Trade Shows, Negotiation, Jewelry, Customer Service, Team Building, Marketing Strategy, Market Planning, New Business Development, Strategic Planning, Vendor Relations, Outlook, International Business, Selling, Excel, Global Sourcing, Sunglasses, Accessories, Retail Packaging, Microsoft Excel, Fashion, Marketing, Start-ups, Retail, Pricing, Inventory Management, Training, P&L Management, Forecasting, Store Management, Logistics, Profit, Entrepreneurship, Trend Analysis, Visual Merchandising, Sales
Education
Loyola University- Industrial Labor Relations Masters 1973 — 1974
Quinnipiac University 1969 — 1973
BA, Business Administration/Economics
john bowne 1966 — 1969
Westgate Resorts 2000 - 2008
Summer Bay Resorts 1999 - 2000
Skills
Forecasting, Budgets, Leadership, Financial Reporting, Payroll, Team Building, Marketing, Operations Management, Account Management, Employee Benefits, Insurance, Sales, Therapeutic Massage, Deep Tissue Massage, Swedish
Education
University of New Haven 1983 — 1988
MBA, Business
Providence College 1975 — 1979
BS, Accounting
10 years farming, 5 of which were organic and 2 biodynamic March 1997 - February 2011
West Business Services August 2010 - November 2010
Blue Heron Brew Pub and West 14th Restaurant May 2005 - August 2009
Westgate Resorts March 2003 - March 2004
Christy Sports August 1999 - March 2000
Education
Northern Michigan University 2000 — 2003
Gogebic Community College 1998 — 2000
Associate in Applied Technology
TEKsystems November 2008 - Present
Consolidated Realty and Resorts July 2006 - April 2008
Westgate Resorts August 2005 - July 2006
Skills
Account Management, Salesforce.com, Business Intelligence, Vendor Management, Cold Calling, Business Development, Team Leadership, Project Management, Outsourcing, CRM, Business Analysis, Technical Recruiting, Staff Augmentation, Networking, Consulting, SaaS, Solution Selling, Cloud Computing, Management, Recruiting, Enterprise Software, SDLC, Requirements Analysis, Software Project..., Staffing Services, Sales, SharePoint, Security, Information Technology, Professional Services, IT Management, Data Center, Temporary Placement, Integration, Virtualization
Education
(RPI)
BS, Management and Technology
Rensselaer Polytechnic Institute - The Lally School of Management and Technology
Bachelor in Management, Management
The Community Pro-Tektor, Inc. June 2014 - Present
deNicola llc July 2007 - Present
Clubs of The Villages September 2012 - March 2014
Buildtelligence Web Solutions August 2010 - February 2012
Rex Direct Net, Inc. January 2008 - June 2010
Westgate Resorts February 2007 - January 2008
Westgate Resorts August 2004 - January 2008
A Bar Code Business, Inc July 2002 - August 2004
Skills
Web Marketing, Website Development, PHP, Web Development, Lead Generation, MySQL, Affiliate Marketing, E-commerce, JavaScript, SEO, Social Media, WordPress, Advertising, Marketing, Email Marketing, SEM, Linux System..., Web Services, Web Design, PPC, Joomla, Online Marketing, Kiosk Development, Interactive Kiosks
Education
Raritan Valley Community College 2001 — 2003
Westgate Resorts September 2014 - Present
Westgate Resorts April 2014 - October 2014
Hotels Corp December 2012 - February 2014
Skills
Customer Service, Call Centers, Customer Satisfaction, Team Building, Management
Education
Lake-Sumter Community College 2013 — 2017
Hospitality Administration/Management
Westgate Resorts May 2013 - Present
Wesgate Resorts May 2013 - Present
Walt Disney World April 2011 - April 2013
Skills
Food, Microsoft Office, Microsoft Word, Food, Food Service
Education
Mid Florida Tech 2012 — 2013
Orlando Tech 2010 — 2012
Esol
Westgate Resorts October 2000 - Present
Westgate Resorts 2011 - 2013
Westgate Resorts 2010 - 2011
Westgate Resorts 2009 - 2010
Westgate Resorts 2007 - 2008
Westgate Resorts 2005 - 2007
Westgate Resorts 2003 - 2005
Westgate Resorts 2002 - 2003
Westgate Resorts 2001 - 2002
Skills
Hospitality, Resorts, Hospitality Industry, Tourism, Customer Service, Team Building, Training, Revenue Analysis, Sales, Customer Satisfaction, Hotels, Hiring, Employee Training, Trade Shows, Hospitality Management, Sales Management, Yield Management, Event Management, Timeshare
Education
Penn Foster 2015 — 2017
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Penn Foster Career School 2009 — 2015
Career Diploma, Dressmaking and Design
Orlando Tech
High School
Pellissippi State Community College January 2010 - Present
Pellissippi State Community College January 2010 - January 2010
GC Services January 2009 - January 2009
Westgate May 2006 - September 2008
Westgate Resorts March 2005 - May 2006
Skills
Customer Service, Customer Retention, Customer Oriented, Problem Solving, Goal-oriented..., Receptionist Duties, Microsoft Office, Typing, Databases, Data Entry, Positive Energy, Sales, Strategic Negotiations, Building Relationships, Office Administration, File Systems, File Management, Account Management, Bookkeeping, Highly detail oriented, Microsoft Excel, Microsoft Word, Team Building, Team Leadership, Telecommunication..., Transaction Processing, Organization &..., Computer Aided Dispatch, Computer Proficiency, Collections, Profit Maximization, Sales Management, Highly Dedicated, Professional..., Time Management, Call Center..., Clerical Skills, Complaint Management, Incentive Programs, Customer Satisfaction, Creative Merchandising, Networking, Order Processing, Public Relations, Public Speaking, Appointment Scheduling, Training, Leadership Development, Process Improvement, Telemarketing
Education
Pellissippi State Community College 2010 — 2012
Currently working on an AAS, Office Administration
Pellisssippi State community college
Tennessee Technology Center at Knoxville 2008 — 2009
CPT, Healthcare
Karns High School
High School Diploma
Rotella Group October 2012 - Present
Liberty Universal Management October 2011 - October 2012
Westgate Resorts 2008 - 2011
Skills
Real Estate, Negotiation, Retail, Public Speaking, Customer Relations, Fundraising
Education
Nova Southeastern University 2012 — 2014
Masters in Real Estate Development, Real estate development and investments
University of Central Florida 2007 — 2011
Business Administration, Real Estate
SoftRock Owner and Vice PresidentHatfield Properties1979 - Present
Westgate Resorts 2005 - 2007
Genworth Financial 1999 - 2005
The Closet Factory 1997 - 2000
BNSF Railway 1967 - 1997
Skills
Project Development &..., Advanced Sales Training, Problem Solving/..., Real Estate Investment, Property Management, Property Marketing, Sales Operations, Investment Properties, Project Management, Sales, Entrepreneurship, Business Development, Contract Negotiation, Online Marketing, Sellers, Recruiting, Management, Strategic Planning, Advertising, Training, Social Media Marketing, Real Estate
Education
Southwest Missouri State University
Westgate Resorts March 2012 - Present
Westgate Resorts March 2012 - Present
Mattamy Homes March 2012 - Present
Mattamy Homes LLC March 2012 - Present
LaRosa Realty LLC 2007 - Present
Robert Half International 2008 - 2012
Lucent Technologies September 1996 - September 2001
AT&T 1985 - 1996
Skills
Real Estate, Software Installation, Information Technology, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Windows 7, Windows XP Pro, Windows Server, Technical Support, Managed Print Services, technical support for..., Short Sales, REO, New Custom Homes, New Home Sales, Domestic USA Real..., Computer Software..., Computer Hardware, Train the Trainer, Sales, Management, Customer Service, Negotiation, Training, Leadership
Education
Orlando Regional Realtor Association Certification 2014 — 2014
REO Certified, Realtor Owned Property Sales
Orlando Regional Realtor Assoication 2014 — 2014
BPO Certificate, Realt Estate
IFREC 2006 — 2006
LICENSURE, REAL ESTATE
NCR Technical Certification 1996 — 1999
Software
Raritan Valley Community College 1994 — 1996
Business
Valencia College
Sonography
Grazebrook
The Inn at Whittier December 2008 - Present
Four Square Hospitality November 2008 - Present
ARAMARK June 2013 - September 2014
Dune Management Co., INC November 2007 - December 2008
Ginn Company Resorts 2005 - 2007
Nantucket Island Resorts 2003 - 2005
Westgate Resorts 2001 - 2003
American Skiing Company-Grand Summit Resorts 1997 - 2001
Skills
Asset Management, Internal Audit, Hotels, Resorts, Condos, Forecasting, Budgeting, Cost Accounting, Forensic Accounting, Property Management, Hospitality, Finance Operations, Hotel Management, Pre-opening, Financial Reporting, Internal Controls, Hospitality Industry, Hospitality Management, Financial Analysis, Accounting, Variance Analysis, Financial Planning, Performance Management, Performance Measurement, Restaurants, Restaurant Management, Food & Beverage, Budgets, Asset Managment, Strategic Financial..., Finance, Revenue Analysis, Business Planning, Front Office, Operations Management, Leadership, Marketing, Income Statement, Hiring, Management, Hospitality Consulting, Hospitality Finance, Hotel Asset Management, Golf Resorts, Country Clubs, Golf Management, Customer Satisfaction, Start-ups, Property Management..., Cost Control
Education
Draughons Business College
Palomar College
Florida Hospital March 2014 - Present
Florida Hospital June 2012 - March 2014
St. Cloud Regional Medical Center April 2009 - June 2012
St. Cloud Regional Medical Center October 2008 - April 2009
Malone Advertising October 2006 - July 2008
Westgate Resorts August 2005 - October 2006
The Colony Beach & Tennis Resort October 2004 - August 2005
Curley & Pynn Public Relations & Marketing Communications June 2004 - October 2004
Summit County Chamber of Commerce October 2002 - June 2004
Time To Party January 2002 - September 2002
Skills
Advertising, Public Relations, Marketing, Media Planning, Event Management, Direct Mail, Marketing Strategy, Digital Marketing, Google Adwords, SEO, Content Development, Blog Marketing, Social Media Marketing, YouTube, Email Marketing, Adobe Creative Suite, Mac OS, Microsoft Office, Trade Shows, Social Media, Sales, Press Releases, Online Marketing, Marketing Research, Management, Leadership, Internal Communications, Hospitality, Graphic Design, Event Planning, Direct Marketing, Customer Service, Creative Direction, Corporate Communications, Copywriting, Budgets, Brand Development, Sponsorship
Education
Miami University 1997 — 2001
Bachelor of Arts, Speech Communication / Public Relations
Westgate Resorts April 2015 - August 2015
HMSHost April 2009 - April 2015
Hibbett Sporting Goods January 2008 - July 2008
Walt Disney World December 2006 - July 2007
Island One Resorts August 2006 - December 2006
Walt Disney World November 2005 - August 2006
Water Mania March 2005 - September 2005
Fazoli's Restaurant Management, LLC May 2002 - March 2005
Skills
Microsoft Office, Accounting, Foreign Affairs, Warehousing, Time Management, Management, Data Entry, Inventory Management, Resorts, Restaurants, Team Leadership, Soccer, Social Media, Customer Service, PowerPoint, Leadership, Training, Sales, Marketing, Food, Microsoft Word, Event Planning
Education
Rollins College 2010 — 2013
Bachelor of Arts (BA), International Relations and Affairs
Valencia Community College 2003 — 2008
Associate of Science (AS), Accounting
Westgate Resorts February 2014 - Present
Enterprise Holdings July 2013 - December 2013
The Caravelle Resort May 2010 - April 2013
Sands Resorts May 2009 - May 2010
Gilmore Entertainment Group, LTD. April 2008 - December 2008
Starwood Vacation Ownership June 2006 - February 2008
Myrtle Beach Hospitality Association June 1997 - November 2005
MCI September 1987 - October 1996
AT&T November 1983 - March 1987
Skills
Hospitality, Budgets, Marketing, Recruiting, Resorts, Strategy, Training, Front Office, Call Center..., Call Center Development, Guest Service Management, Phone System..., Sales, Customer Service, Hospitality Management, Hotels, Yield Management, Management, Tourism, Time Management, Operations Management, Public Relations, Food & Beverage, Hospitality Industry, Hotel Booking, Revenue Analysis, Lodging, Hotel Management, Hiring, Property Management..., Rooms Division, Trade Shows, Strategic Planning, Meeting Planning, Event Management, Convention Services, Event Planning, Leadership, Pre-opening, Customer Satisfaction, Sales Management
Education
University of Maryland College Park 1979 — 1981
Masters Degree, Marketing, Empirical Research, Effective Listening Interpersonal Communication
Towson University 1976 — 1978
Bachelor, Mass Communication
Prince George's Community College 1974 — 1976
Associate, Core Curriculum
Central Florida Foot and Ankle Center January 2009 - Present
Westgate Resorts March 2004 - December 2008
Skills
Direct Marketing, Email Marketing, Lead Generation, Leadership, Management, Marketing, Marketing Communications, Marketing Management, Marketing Strategy, Online Advertising, Product Marketing, SEO, Social Media Marketing, Analytics, Cross-functional Team..., Public Speaking, Competitive Analysis, Online Marketing, Strategic Partnerships, Strategic Planning, Strategy
Education
Valencia Community College 1996 — 1998
Computer Engineering
Liberty University
The Walt Disney Company June 2011 - Present
Starwood Vacation Ownership August 2007 - June 2011
Westgate Resorts April 2007 - August 2007
Ivanhoe Broadcast News 2006 - 2007
UNC-TV (North Carolina's PBS-affiliate station) 2004 - 2006
Teach For America 2003 - 2004
Skills
Editing, Copywriting, Proofreading, Screenwriting, Blogging, Social Media, Copy Editing, Press Releases, Creative Writing, Journalism, Media Relations, Content Development, Pinterest, Social Media Marketing, Corporate Communications, Email Marketing, Online Advertising, SEO, Broadcast, Content Strategy, User Experience, Strategy, Digital Media, Content Management, Web Content Management, Web Content, Creative Direction, Facebook, Newsletters, New Media, Online Marketing, Digital Marketing, Social Networking
Education
North Carolina State University 2001 — 2005
Bachelor of Arts (B.A.), English Language and Literature/Letters
Westgate Resorts October 2012 - Present
Advantec March 2004 - December 2011
Coca Cola Shared Services January 2002 - March 2004
Summit Consulting, Inc January 1989 - August 2001
Skills
Accounting, PeopleSoft, Cash Flow, Banking, Reconciliation, Cash Management, Treasury Management, Accounts Receivable, Forecasting, Payroll, Internal Controls, Account Reconciliation, Insurance, Benefits Administration, Payroll Taxes, Financial Analysis, PEO, Employee Benefits, HRIS, ADP Payroll, Invoicing, Bank Reconciliation, Finance, Financial Reporting, Financial Statements, Journal Entries, Treasury, Cash, Mergers & Acquisitions, GAAP, Risk Management, Tax, Process Improvement, HRO, Ultipro, Payments, 401k, Sarbanes-Oxley Act
Education
Rasmussen College-Florida 2011 — 2013
Associate's degree, Accounting, 3.6
Polk State College
La Rosa Realty April 2014 - Present
Keller Williams Advantage III December 2010 - April 2014
Pirates Entertainment Complex/Entertainment Venue December 2009 - August 2011
Hospitality Performance Group (Consultant-Part time) March 2009 - December 2009
Sol Melia Vacation Club November 2005 - March 2009
Westgate Resorts 2001 - 2005
Kissimmee Convention & Visitors Bureau 2000 - 2001
Walt Disney World August 1993 - October 2000
Skills
Marketing, Event Planning, Strategic Planning, Trade Shows, Tourism, Hotels, LATAM business..., Extensive travel..., Sales Strategies, Brand Management, Fully Bilingual..., Bi-cultural, Marketing Strategy, Negotiation, Event Management, Public Relations, Budgets, Sales, Hospitality, Sales Management, Contract Negotiation, Customer Service, Online Advertising, Social Media Marketing, Team Building, Marketing Communications, Management, Social Networking, Strategy, Online Marketing, Leadership, Advertising, B2B, Social Media, Business Development, Account Management, Market Research, Product Development, Email Marketing, Lead Generation, New Business Development, Marketing Management, Competitive Analysis, Recruiting, Team Leadership, Customer Satisfaction, Strategic Partnerships, Sales Operations, Direct Marketing, Sponsorship
Education
Nova Southeastern University 1997 — 1999
B.S. Degree - Proffesional Buss Mgmt, Management/Marketing
Wilbur Wright College 1982 — 1984
A.S., Computer Programming
El Cid Vacations Club October 2007 - Present
Tempus Resorts International January 1998 - February 2006
Westgate Resorts March 1988 - January 1998
Skills
Leadership Development, Database Marketing, Timeshare, Digital Marketing, Complex Sales, Social Media, Public Relations, Income Statement, PPC, Sales Presentations, Hospitality, Business Planning, Resorts, Hotels, Tourism, Marketing Strategy, Lead Generation, Leadership, Direct Marketing, Hospitality Industry, Sales, Marketing, Sales Management, Leisure, Revenue Analysis, Telemarketing, Online Advertising, Trade Shows, Strategic Partnerships, Email Marketing, Marketing Management, Sales Process, Online Marketing, Yield Management, B2B, Selling, Online Travel, New Business Development, Cruises, Luxury, Direct Sales, Customer Satisfaction, Vacation, Leisure Travel, Tour Operators, Customer Acquisition, Travel Management, Business Travel, Market Planning, Fractional Ownership
Education
Oregon State University
Westgate Resorts November 2013 - July 2014
Universal Orlando January 2005 - November 2013
Marriott Vacation Club International May 1996 - January 2004
Skills
Business Planning, Financial Modeling, Forecasting, Financial Analysis, P&L, Strategic Planning, Financial Reporting, Valuation, Market Research, Business Strategy, Resorts, Budgets, Finance, Analysis, Team Building, Income Statement, Mergers & Acquisitions, Business Development, Sales, Strategy, Event Management, Project Planning, Variance Analysis
Education
University of Florida 1995 — 1996
MBA, Finance
University of Florida - Warrington College of Business Administration 1995 — 1996
MBA, Finance
Penn State University 1986 — 1990
Bachelor of Science, Finance
Fairview High School
Osceola County Clerk of the Circuit Court May 2013 - Present
Intervention Services, Inc. November 2010 - September 2012
State of Florida October 2009 - November 2010
AT&T January 2008 - September 2009
Priority Investment Group January 2009 - July 2009
Westgate Resorts September 2000 - January 2009
Skills
Employee Relations, Organizational..., Performance Management, Employment Law, Human Resources, Recruiting, Onboarding, New Hire Orientations, Policy, Talent Acquisition, HRIS, HR Policies, Payroll, Labor Relations, Job Descriptions, Leadership, Employee Benefits, Training, Talent Management, Deferred Compensation, Benefits Administration, Management, Workforce Planning, Program Management, Negotiation, Employee Engagement, Coaching, FMLA, Personnel Management, Interviews, Conflict Resolution, Employee Training, Hiring, Leadership Development, Organizational..., HR Consulting, Job Analysis, Employee Handbooks, Employer Branding, Temporary Placement, Nonprofits, Organizational Design, Performance Appraisal, Employee Recognition, SPHR, Benefits Negotiation, Staffing Services, Customer Service, Staff Development, Legal Compliance
Education
University of Central Florida 2010 — 2014
PhD, Public Affairs
Rollins College 2008 — 2010
Master, Human Resources
Rollins College 2003 — 2007
Bachelor, Psychology
Bank of America December 2007 - August 2008
Bank of America February 2007 - December 2007
Tranzak July 2003 - July 2007
Online Traffic Schools, Inc. July 2003 - July 2007
Westgate Resorts February 2004 - August 2004
Keller Williams Realty October 2003 - March 2004
Education
University at Albany, SUNY 2008 — 2009
Bachelor of Arts ( B.A.), Economics & Business Administration
Queens College 2008 — 2008
Economics
University of Central Florida - College of Business Administration 2004 — 2007
Finance & Real Estate
Valencia College 2002 — 2004
Associate of Arts ( A.A.), Business Administration
Palmetto Corp. September 2010 - August 2015
Westgate Resorts June 2010 - September 2010
Keller Williams Real Estate 2009 - 2010
Skills
Real Estate, REO, Notary Public, Referrals, Negotiation, Contract Negotiation, CPM Scheduling, P6, Primevera, Primavera P6, Contractual Agreements, Subcontracts, Contracts Administrators, Subcontracting, Contractors, Contract Management, Sales, Customer Service
Education
Liberty University 2011 — 2016
Bachelor of Business Administration (BBA), Finance
Horry-Georgetown Technical College 2008 — 2010
Associates, Construction Project Management
Sky Hotels & Resorts April 2014 - Present
The Castle Hotel - Kessler Collection November 2012 - April 2014
HR Smart Solutions, Inc. April 2011 - October 2012
Walgreens 2011 - 2012
TriNet July 2005 - February 2011
Westgate Resorts 2004 - 2005
Fidelity Information Services 2001 - 2004
Phoenix International currently Harland Financial Solutions 1998 - 2001
Central Florida YMCA 1994 - 1998
Skills
Employee Relations, Benefits Administration, Performance Management, Recruiting, Payroll, Employee Training, Employee Benefits, HRIS, Onboarding, Talent Acquisition, Human Resources, Workers Compensation, HR Policies, Hiring, Interviews, Job Descriptions, FMLA, New Hire Orientations, Organizational..., PeopleSoft, Personnel Management, Software Documentation, Training, HR Consulting, Leadership Development, Management, Talent Management
Education
Middlebury College 1981 — 1985
Bachelor's Degree, Italian/Sociology
Middlebury College 1981 — 1985
Bachelor's degree, Sociology
Westgate Resorts May 2015 - Present
Sutherland Global Services February 2010 - Present
ESL Federal Credit Union March 2006 - September 2006
Citizensbank February 2004 - July 2006
Education
Monroe Community College 2013 — 2015
Monroe Community College 2013 — 2015
Entrepreneurship/Entrepreneurial Studies
REOC SUNY BROCKPORT 1998 — 1999
certificate, cosmetology
AmeriCorps August 2012 - August 2013
Christian HELP/Central Florida Employment Council September 2009 - August 2012
Westgate Resorts March 2004 - January 2005
ESTEEM, Inc. January 2002 - October 2003
Ticketmaster Entertainment August 1997 - October 2001
Skills
Workforce Planning, Training, Employee Relations, Human Resources, Recruiting, Talent Acquisition, Onboarding, Performance Management, Applicant Tracking..., Benefits Administration, HRIS, Interviews, Resume Writing, Personnel Management, Career Development, Management
Education
Morehouse College
B.A., Business Management
Rollins College
Human Resources Management Certificate Program
Stetson University
M.B.A., Business Administration
Westgate Resorts May 2015 - Present
The Home Depot January 2014 - May 2015
New Balance September 2012 - February 2014
Levi Strauss & Co. August 2012 - January 2013
Sam's Club March 2010 - April 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Strategic Planning, Project Management, Research
Education
valencia college 2014 — 2016
Bachelor's Degree, Health Professions and Related Clinical Sciences, Other
Valencia College 2010 — 2012
Associate's Degree, Accounting and Finance
Mid Florida Tech 2011 — 2011
High School, General
Chapman Ford LLC December 2013 - December 2014
Westgate Resorts June 2013 - November 2013
Firkins Automotive Group January 2012 - August 2012
Hendrick Automotive Group February 2007 - February 2011
Police Benevolent Association April 1995 - January 2007
Gray & Mui Attorneys March 1992 - May 1994
Skills
Microsoft Office, Management, Microsoft Excel, Research, Microsoft Word, PowerPoint, Sales, Outlook, Training
Education
State College of Florida-Manatee-Sarasota 1990 — 1994
Associate's degree, Legal Assistant/Paralegal
Manatee Technical Institute 1992 — 1993
Computer programs, Software Applications
Fireside Grill and Pub February 2015 - Present
Beef 'O' Brady's September 2014 - February 2015
Westgate Resorts January 2014 - August 2014
Houlihan's Restaurants, Inc. January 2013 - November 2013
Wayzata Country Club May 2012 - October 2012
Choo Choo Restaurant & Bar July 2009 - May 2012
Buffalo Wild Wings December 2007 - September 2009
Lord Fletchers March 2006 - July 2008
Skills
Hospitality Management, Food, Restaurants, Catering, Hospitality, Food & Beverage, Restaurant Management, Menu Development, Hospitality Industry, Banquets, MICROS, Fine Dining, Hotels, Bartending, Culinary Skills, Time Management, Pre-opening, Customer Service, Food Safety, Wine, Customer Satisfaction, Food
Education
Normandale Community College 2009 — 2012
AAS, Hospitality Management
Westgate Resorts June 2015 - Present
Primerica January 2015 - Present
Bodega Latina Corporation, dba El Super August 2013 - January 2015
Cacique November 2004 - August 2008
Lucid Entertainment 2007 - 2008
Marquez Brothers International, Inc. 2002 - November 2004
Skills
Time Management, Outlook, Payroll, Microsoft Excel, PowerPoint, Microsoft Word, Accounts Payable, Management, Team Management, Project Management, Sales, Microsoft Publisher, Photography, Photoshop, Events Coordination, Training, Inventory Management, Bilingual-English/Spanis..., Outlook Express, QuickBooks, Minute Taking, 10 Key, Illustrator, Mac OS, HR Policies, Budget Management, Fleet Management, Customer Service, Budgets, Team Building, Strategic Planning, Human Resources, Leadership
Education
Rio Hondo College 2006 — 2008
Wyndham Vacation Ownership June 2015 - Present
Westgate Resorts July 2011 - June 2015
AttivaSoft, LLC July 2008 - April 2009
Wells Fargo April 2007 - July 2008
SAIC February 2005 - March 2007
Citigroup October 2003 - December 2004
Moody's Investors Service February 2002 - September 2003
Skills
HRIS, Human Resources, Employee Relations, Benefits Administration, Applicant Tracking..., Onboarding, Recruiting, Employee Benefits, HR Policies, New Hire Orientations, Payroll, Screening, Policy, Temporary Placement, Interviews, Hiring, Management, Training, Leadership, Talent Acquisition, Microsoft Office, Employee Training, Customer Service, Recruitment Advertising, Job Descriptions
Education
Walden University 2006 — 2008
MBA, Management
Oakwood College 1998 — 2001
BBA, Business
Westgate Resorts May 2013 - Present
London Market Insurance Brokers July 2012 - December 2013
Spice of New York Salon and Spa March 2008 - March 2013
Skills
Marketing Communications, Office Administration, Sales, Customer Service, Creative Problem Solving, Consumer Behaviour, Strategic Planning, Event Planning, Balance Sheet, Digital Illustration, Team Leadership, Motivated self-starter, Sustainability, Diplomacy, Confidentiality, Proofreading, Longevity, Team Building, Self-motivated..., Negotiation, Marketing Strategy, Sales Management, Marketing, Management, Microsoft Office, New Business Development, Social Networking
Education
North Carolina State University 2010 — 2012
Bachelor of Arts (B.A.), Marketing
Cartus May 2013 - Present
The Bridge Family Center, Inc. May 2012 - Present
Cartus April 2012 - May 2013
US Remodelers November 2011 - March 2012
Westgate Resorts May 2011 - August 2011
Marrakech, Inc February 2009 - May 2011
Faith Center Church November 2008 - May 2011
Skills
Expatriate Management, Sales, Customer Service, Financial Statement..., Mortgage Servicing, Consulting, Accounting, Microsoft Office, Case Managment, Healthcare, Mental Health, Leadership, Youth Mentoring, Youth Leadership, Public Speaking, Direct Sales, Coaching
Education
Post University 2013 — 2016
Bachelor's Degree, Accounting, Senior
Western Connecticut State University 2004 — 2008
Bachelors, Business Management, 3.0
Sacred Heart High School 2000 — 2004
High School, Honors, 3.5
Westgate Resorts April 2012 - Present
LVH Las Vegas Hotel & Casino 2012 - Present
Saraha Hotel & Casino March 2005 - April 2011
Skills
Hotels, Hospitality, Security, Revenue Analysis, Food & Beverage, Tourism, Hospitality Industry, Resorts, Hospitality Management, Hotel Management, Yield Management, Pre-opening, Customer Service, Food, Gaming Industry, Security Management, Team Building, Training
Education
Portland Community College
Orlando Economic Development Commission August 2014 - Present
Metro Orlando Economic Development Commission February 2013 - August 2014
Everything But Water May 2012 - August 2012
Westgate Resorts 2007 - 2012
Pergament Advisors, LLC June 2005 - October 2006
META Group 1999 - 2004
Skills
Management, Strategic Planning, Public Speaking, Team Leadership, Access, Teaching, Microsoft Office, Office Management, Customer Service, Executive Support
Education
Monroe College 1997 — 1999
Associate's degree, Business Administration and Management, General
Katherine 1993 — 1994
Business Administration
John E. Fitzgerald, Attorney at Law February 2014 - Present
Boyles Furniture & Rugs June 2013 - February 2014
Saunders Real Estate September 2012 - May 2013
Westgate Resorts October 2010 - September 2012
Skills
Front Office, Administrative..., Data Entry, Data Analysis, Customer Service, Time Management, Outlook, PowerPoint, Microsoft Word, Administrative..., Telephone Skills
Education
Forsyth Technical Community College 2013 — 2014
Paralegal
Polk Community College 2012 — 2013
LGI Homes July 2015 - Present
Wyndham Vacation Ownership October 2013 - July 2015
Diamond Resorts International® April 2010 - September 2013
Westgate Resorts March 2003 - April 2010
Freedom Ford Hampton Inc February 1997 - February 2004
United States Air Force December 1993 - December 1997
Skills
Sales, Public Speaking, Team Building, Marketing, Marketing Strategy, Leadership, Customer Service, Microsoft Office, Training, Strategic Planning, Management, Leadership Development, Coaching, Event Planning, Hotels, Resorts, Revenue Analysis, Sales Management, Social Media, Social Media Marketing, Social Networking
Education
Old Dominion University 1993 — 1997
Bachelor of Science (BS), Criminology
Nickelodeon Suites Resort March 2008 - Present
Ginn Company December 2004 - March 2008
Universal Orlando September 1998 - February 2004
Westgate Resorts 2004 - 2004
Skills
ADP E-Time, ADP Workforce Now, Taleo, Ultipro, Human Resources, Employee Relations, Training, Talent Management, Recruiting, Onboarding, Tourism, Hiring, Resorts, Hotels, Hospitality, Employee Engagement, New Hire Orientations, Hospitality Industry, Team Building, Hospitality Management, HRIS, Employee Training, College Recruiting, Budgets, Succession Planning, Workforce Planning, Employee Benefits, Organizational..., Applicant Tracking..., Hotel Management, HR Policies, Benefits Administration, SPHR, Social Media, Personnel Management, Interviews, Performance Management, Talent Acquisition
Education
Human Resources Certification Institute
SPHR - Senior Professional of Human Resources
Penn State University 1982 — 1987
BA - Communications, Communications
Keller Williams Realty September 2014 - Present
National Creditors Connection Inc. 2014 - 2015
Westgate Resorts May 2012 - January 2014
Holiday Retirement 2010 - 2011
Spittal Builders September 2006 - 2010
Universal Technical Institute 1990 - 2006
ADT 1982 - 1989
Eastman Kodak 1972 - 1981
Skills
Sales, Management, Cold Calling, Direct Sales, Team Building, Networking, Marketing, Interviews, Construction, Leadership, Training, New Homes, Energy, Active Learning, Student Recruiting, Staff Development, Admissions, Inside Sales, Customer Service, Outside Sales, Road Warrior, Change Agent, Hunter, Trust Agent, Site Inspections, Home Inspections, Special Investigations, College Recruiting, Public Speaking, Customer Retention, Strategic Planning
Education
Rochester Institute of Technology
Bachelor of Science, Business Administration, Business Administration/Management, Marketing & Psychology, 2.8 - 4.0
Kodak Marketing Education Center 1977 — 1977
Certificate for Professional Sales, Professional Direct Outside Sales, 3.8
WE tv (AMC Networks) April 2015 - Present
VEVO 2010 - 2015
Conde Nast 2008 - 2009
Adams Outdoor Advertising 2006 - 2008
Westgate Resorts 2004 - 2006
Custom Graphics Inc. 2001 - 2003
Skills
Flash, Illustrator, InDesign, Dreamweaver, QuarkXPress, Adobe Fireworks, Photoshop, After Effects, Premiere, Microsoft Office, Soundbooth, Brand Developement, Strategic Brand..., Marketing Communications, Brand Design, Email Marketing, Logo Design, Video, Social Media, Advertising, Concept Development, Strategy, Marketing, Graphic Design, Creative Writing, Adobe Creative Suite, Creative Direction, Brand Development, Digital Media, Graphics, New Media, Direct Marketing, Digital Marketing, Illustration, Social Media Marketing, Branding & Identity, Art Direction, Content Strategy, Web Design, Art, Mac, User Experience, Digital Strategy, Branding, Management, Integrated Marketing, Online Advertising, Creative Strategy, Marketing Strategy, Magazines
Education
Pratt Institute 2007 — 2009
MPS, Design Management
Richard Stockton College of New Jersey 2001 — 2003
BA, Fine Arts: Visual Comm.
Towson University 1998 — 2000
Fine Arts
Buffalo Lodging Associates November 2013 - Present
Wyndham Vacation Ownership June 2006 - December 2013
Wyndham Vacation Ownership 2007 - 2009
Buffalo Lodging Associates April 2004 - June 2007
Hilton Worldwide 2002 - 2006
Hilton Worldwide 2002 - 2006
Crestline Hotels & Resorts 2001 - 2003
Westgate Resorts 1997 - 2001
Skills
Hotels, Hospitality Industry, Resorts, Revenue Analysis, Tourism, Hospitality, Hospitality Management, Yield Management, Sales Management, Hotel Management, Sales, Trade Shows, Restaurants, Event Planning, Forecasting, Catering, Customer Satisfaction, Food & Beverage, Event Management, Pre-opening, Property Management..., Front Office, Micros, Budgets, Meeting Planning, Contract Negotiation, Leadership, Banquets, Lodging, Hotel Booking, Opening Hotels, Revenue Forecasting, Luxury, Corporate Events, Convention Services, Opera, Direct Sales, Rooms Division, Menu Development, OnQ, Income Statement, Leisure, Hiring, Food, Business Travel, Market Planning, Online Travel, Marketing Strategy, Marketing, Management
Education
Queens College 1979 — 1981
Business Law
Beach Channel High School 1976 — 1979
Kelsey-Laine Designs January 2008 - Present
The Walt Disney Studios October 2013 - November 2013
Westgate Resorts May 2007 - August 2007
Mullen 2006 - 2007
CoyneBeahmShouse 2004 - 2006
Bago Luma 2002 - 2005
PGA of America 2001 - 2005
Roberts Cosmetics Containers. 2002 - 2003
Skills
Art Direction, Typography, Creative Direction, Corporate Identity, Logo Design, Concept Development, Posters, Adobe Creative Suite, Graphic Design, Layout, Brochures, Creative Strategy, Packaging, Direct Mail, Web Design, InDesign, Image Manipulation, Graphics, Illustrator, Advertising, Email Marketing, Interactive Advertising, Catalogs, Mac, Photoshop, Photography, Visual Communication, Brand Development, QuarkXPress, Outdoor Advertising, Branding & Identity, User Experience, Art, Corporate Branding, Integrated Marketing, Copywriting, Illustration, Direct Marketing, Digital Illustration, Online Marketing, Marketing, Social Media Marketing, Social Media, Branding, Customer Service, Online Advertising, Marketing Communications
Education
Parsons School of Design 2002 — 2004
BFA, Communication Design
Ringling College of Art and Design 2000 — 2002
Bachelor of Fine Arts (B.F.A.), Graphic Design
Dr. Phillips High School
High School, Graphic Design/Fine Art
Westgate Resorts March 2013 - Present
Auto Pintura Continental September 2012 - February 2013
Pronto Marketplace June 2012 - August 2012
Macy's April 2012 - May 2012
Centro Español, Inc. July 2011 - February 2012
Cervecería Vegana, S. A. July 2009 - June 2011
Skills
Excel, Word, PowerPoint, Accounting
Education
Pontificia Universidad Católica Madre y Maestra 2006 — 2010
Bachelor of Science - Degree in Accounting, Concentration in Finance and Auditing
Platinum Dreams Foundation March 2002 - Present
Council on Aging of Osceola County October 2011 - June 2012
Wireless Zone April 2007 - October 2010
Westgate Resorts April 2006 - October 2009
Romano's Macaroni Grill July 2002 - March 2007
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Administrative..., Sales, Training, Leadership, Administration, Customer Satisfaction, Time Management
Education
Portland State University 2012 — 2014
Bachelor of Arts (B.A.), Accounting, 3.71
Valencia Community College 2009 — 2012
Associate of Arts (A.A.), General Studies, 3.74
Valencia Community College 2009 — 2012
Associate of Science (A.S.), Business Administration and Management, General, 3.74
Holliston High School 1996 — 2000
Diploma, Graduated
stalions design August 2011 - Present
Complete the Pair January 2013 - June 2014
M2 Enterprises, Inc. August 2011 - May 2014
tCreative, Inc. 2005 - August 2011
Convergys 2003 - 2005
Westgate Resorts 2002 - 2003
InfoSource 1999 - 2002
Madison Advertising 1998 - 1999
Skills
Graphic Design, Art Direction, Graphics, Adobe Creative Suite, Illustrator, InDesign, Photoshop, Marketing, Social Media, Offset Printing, Pre-press, Brand Management, Layout, Corporate Branding, Branding & Identity, Creative Direction, Advertising, Online Marketing, Animation, Logo Design, Social Networking, Art, Facebook, Stationery, Marketing Communications, Direct Mail, Typography, QuarkXPress, Catalogs, Illustration, Copywriting, Social Media Marketing, Image Manipulation, Trade Shows, Brand Development, Email Marketing, Brochures, Corporate Identity, Collateral, Posters, Banners, Creative Strategy, Web Design, Creative Services, Adobe Acrobat, Newsletters, Mac, Branding
Education
Loyola University New Orleans 1993 — 1997
BA, Graphic Design/Advertising
Winter Park High School
College Nannies & Tutors Orlando September 2007 - Present
Westgate Resorts August 2000 - January 2008
Education
Middlesex Community College 1988 — 1989
Business
St. Joseph High School 1984 — 1988
Business Diploma, Business
Club Melia by Melia Hotels International October 2007 - Present
Westgate Resorts July 1996 - October 2007
Skills
Sales Management, Management, Marketing Communications, Revenue Analysis, Hospitality, Sales, Pre-opening, Tourism, Hotels, Event Management, Marketing Strategy, Microsoft Office, Leadership Development, Negotiation, Resorts, Outlook, Team Building, Yield Management
Education
Oklahoma Wesleyan University 1988 — 1990
Sunbelt Business Brokers October 2008 - Present
Windermere Dental Group August 2003 - Present
International profit associates 2009 - 2009
Global USA Group 2002 - 2007
Westgate Resorts April 1998 - March 2003
EWM 2000 - 2002
Westgate Resorts May 1996 - May 1998
Education
Rollins College 2005 — 2007
MBA
Rollins College - Crummer Graduate School of Business 2005 — 2007
MBA
Colegio Champagnat
Star Performance Marketing October 2014 - Present
CBS Radio May 2012 - October 2014
ReachLocal August 2011 - June 2012
Cox Media Group Orlando March 2007 - August 2011
Westgate Resorts August 2005 - December 2008
International Council of Central Florida, Inc 2005 - 2007
Talk aBOut Bologna Magazine January 2000 - January 2002
Skills
SEM, Video Production, Online Marketing, Social Media Marketing, Display Advertising, Brand Management, Reputation Management, Advertising, Integrated Marketing, Copywriting, Radio, Marketing, Digital Media, Marketing Strategy, Sponsorship, Advertising Sales, Online Advertising, Digital Marketing, SEO, Social Media, Sales, Email Marketing, Social Networking, Management
Education
Rollins College
B.A., International Affairs/Communications
Valencia Community College
A.A., Fine Art/Graphic Design
HR Block January 2015 - Present
Westgate Resorts May 2009 - Present
Skills
Finance, Account Management, Microsoft Excel, QuickBooks, Payroll Taxes, Tax Preparation
Education
Nova Southeastern University
Bachelor of Business Administration (BBA), 3.5
WTS International February 2008 - Present
WTS International February 2008 - March 2009
Westgate Resorts May 2007 - February 2008
Skills
Event Planning, Events, Coordinating Activities, Marketing, Fitness Center, Computer-savvy, Management, Customer Service, Hospitality, Event Management
Education
Rollins College 2005 — 2007
BA, Psychology
Seminole State College of Florida 2003 — 2005
Associates, General
Westgate Resorts May 2013 - Present
CFI Westgate Resorts February 2009 - Present
Harris Chain Sail & Power Squadron 2011 - 2012
Central Florida Investments/Westgate Resorts 2005 - February 2009
Tandem Health Care February 2000 - September 2005
Kaufmann's Department Store/Div of May Co February 1988 - February 2000
Skills
Payroll, HRIS, Lawson, Benefits, Kronos, Benefits Administration, HR Policies, Employee Benefits, SAP HR, Payroll Processing, Payroll Taxes, ESS, Past Commander, Harris..., Outlook, Training, Employee Handbooks, Employee Relations, Process Improvement, Account Reconciliation, Software Implementation, Interviews, New Hire Orientations, Salary, Leadership, Temporary Placement, College Recruiting, Human Resources, Job Descriptions, Team Building, Deferred Compensation, Hiring, Performance Appraisal, Onboarding, Coaching, Personnel Management, Customer Service, Budgets, Job Analysis, Compensation & Benefit, Recruiting, Management, Time Management, Change Management
Education
Robert Morris University 1980 — 1983
South Hills
Westgate Resorts September 2014 - Present
AM recruiters January 2013 - May 2013
PBM Graphics March 2012 - December 2012
Wyndham Worldwide 2011 - 2012
Southeastern Printing April 1993 - September 2011
Skills
New Business Development, Account Management, Digital Printing, Marketing Strategy, B2B, Customer Service, Sales, Lead Generation, Manufacturing, Direct Marketing, Microsoft Office, Offset Printing, Packaging, Marketing, Print Management, Variable Data Printing, Flexo, Wide Format Printing, Trade Shows, Direct Mail, Labels, Print On Demand, Color Management, Corporate Gifts, Pre-press, Advertising, Email Marketing, Folding Cartons, Managed Print Services
Education
Palm Beach State College 1990 — 1992
Associate of Arts (AA), Business Administration and Management, General
University of Florida 1974 — 1976
Business Administration and Management, General
Westgate Resorts June 1997 - Present
Ozark Mountain Publishing July 2009 - Present
Westgate Resorts October 1992 - June 1997
Skills
Hospitality, Timeshare, Time Management, Training, Sales, Hotels, Resorts, Public Speaking, Customer Service, Tourism, Hospitality Industry, Marketing Strategy, Hospitality Management, Event Management, Yield Management, Management, Revenue Analysis, Public Relations, Catering, Hotel Management, Sales Management, Leadership, Customer Satisfaction, Restaurants, Team Building, Trade Shows, Event Planning, Social Networking, Online Marketing, Online Advertising, Email Marketing, Marketing, Advertising, Budgets, Food & Beverage, Social Media Marketing, Hiring, corporate communications, Non-fiction Writer, Magazine Articles
Education
Mount Saint Mary College 1989 — 1991
B.A., Public Relations
Clayton College of Natural Healing 1994 — 1997
ND, Naturopathy
Orange County Community College 1988 — 1990
A.A., English
Doubletree Hotel at the entrance to universal April 2005 - Present
Doubletree Hotel Universal Orlando - IHR 2005 - Present
Interstate Hotels & Resorts 2005 - Present
Doubletree Hotel at the Entrance to Universal Orlando 2005 - Present
Westgate lakes resort 2003 - 2005
Westgate Resorts February 1997 - March 2000
Education
Nottingham Trent University 1980 — 1982
Harrah's Laughlin June 2014 - Present
Caesars Entertainment Corporation May 2012 - June 2014
Caesars Entertainment Corporation September 2011 - May 2012
Caesars Entertainment Corporation January 2011 - September 2011
ING Bank, fsb June 2008 - April 2010
Westgate Resorts January 2006 - June 2008
Walt Disney World Resort August 2004 - December 2005
Skills
Resorts, Customer Service, General Ledger, Infinium, BlackLine, AS400 system, Account Reconciliation, Purchasing, IP, Inventory Management, QuickBooks, Outlook, Microsoft Excel, Invoicing, Budgets, Microsoft Word, Financial Analysis, PowerPoint, Microsoft Office, Payroll, Compliance, E-Learning, Month-End Close, Vendor Management, DART, IBM iSeries, Accounting, Fast-paced, Quick Thinker, Learning Quickly, Team-oriented, Internal Controls, Accounts Payable, Accruals, Process Improvement, Variance Analysis, US GAAP, Financial Reporting, Pivot Tables, Expenses, Financial Statements
Education
University of California, Berkeley, Extension 2010 — 2013
Certificate, Accounting
Mississippi State University 2000 — 2004
B.B.A, Marketing
Westgate Resorts March 2005 - Present
Best Western Diplomat Inn August 1987 - March 2005
Skills
Hospitality, Trade Shows, Resorts, Event Management, Revenue Analysis, Yield Management, Hospitality Industry, Management, Advertising, Tourism, Hotel Management, Hotels
Education
Monroe Community College 1978 — 1980
Aria Source January 2014 - Present
Just 4 Dogs July 2011 - Present
Westgate Resorts August 2005 - May 2014
Tempus Resorts International May 2002 - May 2005
Marriott Vacations Worldwide Corporation May 2001 - May 2002
Skills
Strategic Sourcing, Purchasing, Product Development, Overseas Sourcing, International Business, International Logistics, Electronics Technology, Consumer Electronics, Electronics, Home Automation, IT Procurement, Procurement, Small Business, Business Development, Business Strategy, Business Process..., Hospitality Industry, Supply Management, Materials Management, Inventory Management, Logistics, New Business Development, Vendor Management, Process Improvement, Pricing, Supply Chain, Supply Chain Management, Inventory Control, Trade Shows, Resorts, Hotels, Training, Hospitality, Strategic Planning, Marketing Strategy, Strategy, Vendor Relationships, Sales, Negotiation, Contract Negotiation, Global Sourcing
Education
Nova Southeastern University 2008 — 2011
BA, Business Management
Wyndham Vacation Ownership HR Recruiter - Orlando Referral Call CenterWyndham WorldwideMarch 2010 - March 2011
Careers USA January 2009 - December 2009
Westgate Resorts August 2000 - December 2008
Precision Response Corporation March 1998 - August 2000
PRC 1998 - 2000
Education
Morehead State University 1994 — 1998
AS, Radiology - Pre Requisition Classes
Westgate Resorts 1996 - 2008
Education
Queens College 1979 — 1981
Business mgmt
westgate resorts April 1993 - Present
CFI - Westgate Resorts 1993 - Present
Education
Marist College 1982 — 1983
Marist College
Associates, Business
Osceola County School District November 2010 - Present
Westgate Resorts July 2009 - November 2010
Hilton Garden Inn at SeaWorld February 2007 - November 2008
Education
Radford University 1987 — 1991
BS, Biology
MDVIP, Inc. December 2011 - Present
University of Central Florida Regional Extension Center December 2010 - October 2011
Tews Company 2009 - 2011
BBA Aviation November 2009 - December 2010
Westgate Resorts June 2004 - December 2008
Westgate Resorts June 2000 - June 2004
Westgate Resorts December 1989 - June 2000
Skills
Training, Project Management, Outlook, Leadership, Microsoft Office, Customer Service, Strategic Planning, Software Documentation, Access, Microsoft Word, Marketing, Hospitality, Budgets, Business Analysis, Team Building, Management, Account Management, Coaching, PowerPoint, Software Development, Forecasting, Vendor Management, Recruiting, Public Relations, Call Centers, Operations Management, Microsoft Excel, Healthcare, Process Improvement, Data Analysis, Team Leadership, Program Management, Social Networking, Time Management, Event Planning, Sales, Salesforce.com, Social Media Marketing, Employee Relations, Troubleshooting, Social Media, Customer Satisfaction, Event Management, Analysis, System Administration, CRM, Visio
Education
Ohio University
Bachelor's, Liberal Arts
Westgate Resorts January 2008 - October 2008
CNL Hotels & Resorts October 2006 - August 2007
Westgate Resorts June 1996 - October 2006
Education
Queens College
Business Mgmt
HomeTeam Pest Defense April 2010 - Present
Westgate Resorts January 2001 - April 2010
Skills
Sales Operations, Management, Timeshare, Sales, Sales Management, Customer Retention, Training, Call Centers, Sales Process, Account Management, Direct Sales, Coaching, Leadership, New Business Development, Team Building, Customer Service, Marketing, Customer Satisfaction, Operations Management, Selling
Education
University of Central Florida 2008 — 2011
Finance, Marketing
Queens College 1997 — 2005
BA, Finance
C3/CustomerContactChannels, Inc. August 2014 - Present
XEROX COMPANY/NEVADA HEALTH LINK.COM September 2013 - July 2014
APAC CUSTOMER SERVICE, INC. December 2011 - September 2013
Harmony Healthcare June 2012 - July 2012
Bank of America August 2011 - December 2011
Clearwire April 2010 - May 2011
Premiere Response April 2009 - April 2010
westgate resorts 2008 - 2009
adt security services May 2005 - May 2007
1800cheapseats.com March 2005 - May 2005
Skills
Customer Service, Customer Satisfaction, Customer Retention, HIPAA, Medical Billing, Medical Coding, Billing Process, ICD-9, CPT, Appointment Scheduling, Call Center, Team Building, Coaching, Outlook, Data Entry, ICD-10, Microsoft Excel, Collections, Health Insurance, Microsoft Word, Employee Recognition, Leadership, Insurance, Process Improvement, Time Management, Payroll, Management, Supervisory Skills, Conflict Resolution, Customer Experience, Telephone Skills, CRM, Leadership Development, Team Leadership, Employee Benefits, Call Centers, ADP Payroll, Microsoft Office, PowerPoint, Screening Resumes, Hospitality, Avaya, 10 Key, Call Center Development, Workforce Management, Training, Sales, Access, Employee Relations, Human Resources
Education
C3 university 2014 — 2015
Customer Service Support/Call Center/Teleservice Operation
Kaplan College- Las Vegas 2011 — 2012
certificate, Billing and Coding
Community College of Allegheny County 1991 — 1994
AAS, General Studies/Psychology
Muskingum College 1989 — 1991
Marine Biology and Biological Oceanography
shaler area high school 1985 — 1989
diploma, liberal arts
Westgate Resorts February 2014 - Present
Universal Orlando April 2013 - February 2014
Universal Orlando March 2010 - April 2013
Allied T Pro February 2008 - February 2009
Skills
Account Reconciliation, Variance Analysis, Variance Reports, General Ledger, SAP, Auditing, Budgets, Microsoft Office, Marketing, Outlook, Accounting, Microsoft Excel, Access, SharePoint, Financial Reporting
Education
Rollins College 2012 — 2014
Master of Business Administration (MBA), Business
Pace University - Lubin School of Business 2005 — 2008
BBA, Public Accounting
Westgate Resorts November 2000 - Present
CFI/Westgate Resorts 2000 - Present
Central Florida Investments 2000 - Present
Sunterra July 2000 - November 2000
BDM/TRW August 1997 - July 2000
FACE February 1999 - July 1999
Skills
PL/SQL, SDLC, Databases, SQL, Unix, Software Development, Database Design, Troubleshooting, Oracle, Extreme Programming, General Awesomeness, Oracle Forms, Oracle Reports
Education
North Carolina State University 1993 — 1997
CPE, Engineering
Westgate Resorts January 2014 - Present
7-Eleven June 2012 - December 2013
7-Eleven May 2010 - June 2012
Tony Romas October 2008 - May 2010
Kids Supercenter November 2007 - September 2009
Skills
Sales Management, Hands-on Training, Merchandising, Cash Management, Microsoft Office, Customer Service, Computers, Outlook, Employee Training, Accounting, Time Management, Hiring, Visual Merchandising, Inventory Management, Loss Prevention, Store Operations, Hospitality, Leadership, Sales, Restaurants, Recruiting, Customer Satisfaction, Hotels, Management, Telephone Skills, Front Office, Hospitality Industry, Food, Budgets, Teamwork, Resorts
Education
Polk State College 2015 — 2017
Associate’s Degree, Business Administration and Management, General
Banco do Brasil December 2010 - Present
Westgate Resorts March 2010 - September 2010
Eurobank May 2009 - December 2009
Berrios & Longo Law Offices February 2004 - December 2008
Bank One January 2003 - December 2003
Third Development Corp May 2001 - August 2001
Skills
Bilingual-Spanish, Team Leadership, Microsoft Office, Internet, Legal Research, Internet Research, Financial Analysis, Legal Compliance
Education
Inter American University 2005 — 2008
Juris Doctor, Law
Loyola University New Orleans 1998 — 2002
B.B.A., Finance & Economics
Missouri State University January 2013 - Present
Commission Cannon August 2012 - Present
Westgate Resorts 2004 - 2005
IT Masters 1999 - 2004
Skills
Onboarding, Talent Acquisition, Talent Management, PeopleSoft, Change Management, System Administration, Customer Service, Team Leadership, Salesforce.com, Leadership Development, Team Building, Executive Coaching, Management, Coaching, Personnel Management, Interviews, Recruiting, Employee Relations, Process Improvement, Leadership
Education
Missouri Southern State University 1989 — 1993
BSBA, Business Administration, Management and Operations
Gradwohl 1977 — 1979
Miami Marlins, L.P. February 2015 - Present
Miami Jewish Health Systems November 2013 - February 2015
St. Thomas University January 2006 - October 2013
FastTrain January 2007 - June 2012
MICROS Systems Inc January 2005 - January 2006
Florida National College January 2004 - August 2004
The Answer Group December 2003 - January 2004
Westgate Resorts October 2002 - November 2003
Encuesta Inc October 1997 - October 2002
Skills
Microsoft Exchange, Microsoft Server..., Microsoft Server..., Microsoft Server Support, CompTIA Network+..., CompTIA A+ Certification, CCNA, VMware, EMC Storage, LeftHand, HP Proliant, Dell PowerEdge Servers, Enterasys, Active Directory, Server 2000-2008, Cisco Technologies, Network Administration, Network Security, Network Design, Network Engineering, System Administration, Systems Engineering, Computer Hardware, Microsoft Office, Networking, Servers, Windows, DNS, Customer Service, Firewalls, Windows Server, CompTIA A+
Education
St. Thomas University 2008 — 2010
Master's degree, Business Administration and Management, General, 3.9
St. Thomas University 2008 — 2010
Master’s, Management
St. Thomas University 2007 — 2010
BA, Organizational Leadership
Miami Dade College 2004 — 2006
AA, Computer Information Systems
Champagnat High School 1990 — 1994
High School Diploma, High School/Secondary Diplomas and Certificates
Kee Safety, Inc November 2014 - Present
Service Corporation International - Hispana October 2013 - 2014
Vi, formerly known as Classic Residence by Hyatt April 2011 - July 2013
Commerical Training Institute March 2010 - August 2010
Vacation Village Resorts 2009 - 2010
Wyndham Vacation Ownership 2006 - 2009
Westgate Resorts 2004 - 2006
AT&T Wireless 1998 - 2003
Skills
Sales Management, Sales, Direct Sales, Lead Generation, Marketing Strategy, Account Management, Marketing, New Business Development, Sales Process, Selling Skills, Sales Presentations, Team Building, Customer Service, Hospitality, Training, Strategic Planning, Direct Marketing, Leadership, Online Marketing, Selling, Recruiting, Management, Strategy, Proactive self-starter, Business Development, CRM, Forecasting, Marketing Management, Contract Negotiation, Customer Satisfaction, Budgets, Negotiation, Sales Operations, Employee Training, Cold Calling
Education
Penn State University 2013 — 2015
Bachelor's degree, Economics
San Diego Miramar College 2011 — 2013
Associate's degree, Finance, Business, Management, Marketing, and Related Support Services, 3.48
Butler High School
Westgate Resorts June 2015 - Present
Banditos Mexican Restaraunt August 2014 - June 2015
Homegrown Hospitality Group March 2014 - May 2014
House of Blues June 2009 - March 2014
House of Blues March 2007 - July 2009
House of Blues March 1997 - June 2009
Skills
Event Management, Entertainment, Food, Hospitality, Customer Service, Social Media, Social Networking, Restaurants, Hospitality Management, Live Events, Restaurant Management, Venue Management, Inventory Management, Entertainment Industry, Menu Development, Music Industry, Food Service, Hospitality Industry, Talent Booking, Fine Dining, Labor Control, Micros, Employee Training, Pre-opening, Corporate Events, Meeting Planning, Labor Management, Food Safety, Hiring, Social Media Marketing, Sanitation, Marketing, Concerts, Cost Control, Public Relations, Management, Training, Leadership, Sales, Team Building, Online Marketing, Operations Management, Forecasting, Marketing Strategy, New Restaurant Openings, Food Quality, Advertising, Budgets, Employee Relations, Recruiting
Education
Liberty University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Liberty University 2008 — 2011
Bachelor of Science, Business Managment
Holiday Inn Club Vacations March 2015 - Present
CENTURY 21® November 2014 - Present
Holiday Inn Club Vacations March 2012 - March 2015
Keller Williams Realty November 2013 - October 2014
Classic Properties of the Grand Strand February 2011 - November 2013
Holiday Inn Club Vacations March 2010 - March 2012
Westgate Resorts February 2006 - April 2010
Skills
Hospitality, Customer Service, Resorts, Marketing
Education
Penn State University 1999 — 2001
Bachelor of Science, Business Administration, MIS
Westgate Resorts February 2015 - Present
Alcatel-Lucent June 2012 - October 2012
ALCATEL-LUCENT MAROC February 2010 - May 2012
Atlas Copco Great Maghreb, Central & West Africa December 2006 - January 2010
Skills
Competitive Analysis, Sales, Market Research, Project Planning, Forecasting, E-commerce, Marketing Strategy, Marketing Communications, Marketing Management, Brand Management, Budgets, Key Account Management, Management, Negotiation, Product Development, Product Management, Project Management, Sales Management
Education
Webster University 2013 — 2015
Master of Business Administration (MBA), MBA
Maulana Azad National Institute of Technology 2001 — 2005
B.Tech, Computer sciences and engineering
Diamond Resorts International® May 2011 - Present
Self Employed November 2011 - February 2012
Orange Lake Resort April 2001 - May 2011
Westgate Resorts April 1997 - April 2001
Skills
Yield Management, Vacation Rental, Vacation Planning, Training, Trade Shows, Tourism, Timeshare, Team Building, Social Media Marketing, Selling, Sales Management, Sales, Revenue Analysis, Resorts, Real Estate, New Business Development, Negotiation, Marketing Strategy, Marketing, Management, Leadership, Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Hiring, Disney Vacations, Customer Service, Customer Satisfaction, Contract Negotiation, Budgets
Education
Nazareth College of Rochester 1984 — 1986
Bachelor of Business Administration (BBA), Business Finance
Monroe Community College 1982 — 1984
aas, Criminal Justice
IT WORKS GLOBAL April 2013 - Present
Westgate Resorts November 2011 - Present
Jockey International, Inc. September 1994 - August 2011
Skills
Merchandising, Inventory Management, Sales Management, Marketing, Marketing Strategy, Profit, Sales Operations, Direct Sales, New Business Development, Coaching, Negotiation, Account Management, Strategic Planning, Social Media Marketing, Visual Merchandising, Forecasting
Education
Niagara University 1974 — 1978
B S, T T & T
Niagara University 1974 — 1978
BS, Transportation, Travel&Tourism
PowerHouse Anchor Management Consulting, Inc. August 2011 - Present
Oral Roberts University January 2008 - January 2009
Westgate Resorts June 2006 - October 2007
Florida Hospital College of Health and Scienc February 2007 - March 2007
UPS November 2006 - January 2007
University of South Florida May 2004 - May 2005
Skills
Customer Service, Sales, Healthcare
Education
Chamberlain College of Nursing 2011 — 2014
Bachelors of Science, Nursing
Florida State College at Jacksonville 2010 — 2011
Associates of Arts Degree, General Studies
Oral Roberts University 2009 — 2010
B.S, Nursing
University of South Florida 2004 — 2005
Pre-Medicine/Biology
Quest Diagnostics June 2013 - Present
Quest Diagnostics 2009 - June 2013
Quest Diagnostics 1999 - 2009
Westgate Resorts 1993 - 1997
Skills
Process Improvement, Salesforce.com, PeopleSoft, Access, Data Analysis, Account Management, Customer Service, Microsoft Excel, Outlook, Microsoft Office, Training, Leadership
Education
Montgomery County Community College
Westgate Resorts 2009 - 2012
Pool and Spa tech November 2008 - October 2009
Skills
C.P.O. Certified Pool..., C.D.L. A, Roadmaster Trucking...
Education
Northwestern Michigan College 1997 — 1999
Associate's degree, Business Administration and Management, General
Cadillac High School 1993 — 1997
general, General Studies
Wyndham Vacation Ownership December 2010 - Present
Westgate Resorts May 2004 - December 2010
Skills
Analysis, Microsoft Office, Microsoft Excel, Access, Variance Analysis, Forecasting, Financial Analysis, Financial Reporting, Financial Modeling, Finance, Account Reconciliation, Data Analysis, Business Analysis, Teamwork, PowerPoint, Spreadsheets, Business Process..., Accounting, Financial Accounting
Education
Valencia Community College 2002 — 2004
Associate of Arts (A.A.), Accounting
Methodist College 2000 — 2002
Computer Science
Hilton Grand Vacations May 2012 - Present
ST JOHN VIANNEY 1988 - 2015
WESTGATE RESORTS May 1990 - April 2011
Westgate Resorts May 1990 - August 2009
Skills
Customer Service, Sales, Recruiting, Account Management, Management, Team Building, Hospitality, Sales Management, Negotiation, Sales Process, Training, Team Leadership, Direct Sales, Leadership, Customer Satisfaction, Employee Relations, Hiring, Human Resources, Cold Calling, Hotels, Time Management, Social Networking, Employee Training, Marketing, Hospitality Management, Resorts, Hospitality Industry, Revenue Analysis, Tourism, Hotel Management
Education
Landmark Education 1991 — 1994
Valencia College
NO DEGREE, BUSINESS
Westgate Resorts 1998 - 2008
Skills
Resorts, Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Front Office, Revenue Analysis, Banquets, Rooms Division, Property Management..., Yield Management, Micros, Pre-opening
Education
Le Moyne College 1957 — 1961
BS, Humanities, C+
Gulf Division March 2012 - Present
Westgate Resorts July 2011 - Present
Changed Mentoring Program August 2010 - Present
Phi Beta Sigma Fraternity Inc March 2008 - Present
Bank of America May 2003 - Present
US Army March 1994 - Present
Skills
Public Speaking, Security Plus, Network Plus, Advanced Routing, Financial Planning, Event Planning, Digital Forensics, HBSS
Education
Trident University International 2009 — 2010
Master of Science (MS), Information Technology Project Management
Lander University 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Westgate Resorts July 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Monroe Community College
Westgate Resorts June 2013 - Present
Skills
Customer Service, Sales, Hustle, Restaurants, Consignment, Marketing, Networking, Social Networking, Cash Handling Experience, Promoters, Account Management, Retail, Retail Marketing
Education
Modesto Junior College 2006 — 2008
Westgate Resorts April 2015 - Present
The Other Moving Company August 2007 - Present
The Other Moving Company August 2007 - April 2015
Skills
Customer Service, Teamwork, Leadership, Strategic Planning, Inventory Management, Time Management, Account Management, PowerPoint
Education
Radford University - College of Business and Economics 2010 — 2012
Bachelor of Business Administration (BBA), Entrepreneurship concentration
Cabela's August 2014 - Present
American Eagle Outfitters June 2007 - July 2014
Westgate Resorts June 2001 - October 2005
Eckard pharmaceuticals February 2000 - May 2001
Skills
Hiring, Training, Schedules, Customer Service, Sales, Selling, Recruiting, Management, Forecasting, Payroll, Loss Prevention, Store Management, Merchandising, Profit, Inventory Control, Retail Sales, Inventory Management, Customer Satisfaction, Customer Experience, Employee Training, Customer Retention, Time Management, Sales Operations, Interviews, Sales Management, Data Entry, Teamwork, Driving Results, Employee Relations, Sourcing, Store Operations, POS, Operations Management, Leadership Development, Fashion, Shrinkage, P, Associate Development
Education
Missouri State University 1999 — 2001
University of Missouri-Kansas City School of Law 1997 — 2000
English Language and Literature, General
West Platte RII 1992 — 1999
Liberty National Life Insurance Company February 2014 - Present
LemKo LLC 2004 - 2014
Westgate Resorts July 2012 - December 2013
jcpenney September 2009 - June 2012
St. Mary's Medical Center June 2009 - September 2009
Skills
Life Insurance, Cooking, Visual Merchandising, Multi-unit Retail..., Social Networking, Gas Stations, Taco Making, Carpentry
Education
Roane State Community College 2006 — 2009
Associates, Polysomnography, 3.5
Westgate Resorts June 2013 - Present
Plantation Resort January 1999 - July 2012
Education
North Carolina State University 1980 — 1984
Westgate Resorts July 2014 - Present
Enterprise Rent-A-Car May 2006 - Present
Education
Nova Southeastern University 2007 — 2009
Accounting, Accounting and Finance
University of South Florida 2002 — 2006
Accounting, Accounting