Westgate Resorts
Industry: Company
DescriptionWestgate Resorts is an American timeshare resort company founded by David A. Siegel in 1982. The company first expanded from Central Florida to Miami and Daytona Beach. Today, Westgate has 28 locations across the United States. Headquarters: Orlando, Florida, United States CEO: David A. Siegel Founder: David A. Siegel Founded: 1982 Parent organization: Central Florida Investments, Inc. Subsidiaries: Wild Bear Inn, Orlando Predators,
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Westgate Resorts Employees
US Bank Corporate Trust 2000 - Present
Westgate Resorts 1993 - 2000
Various community banks 1973 - 1993
Skills
Banking, Financial Analysis, Treasury Management, Customer Service, Investments, Asset Management, Bonds, Due Diligence, Real Estate, Credit, Financial Modeling, Management, Government, Real Estate Economics, Strategic Planning
Education
Seminole State College of Florida
Hertz February 2014 - Present
Garna engineering September 2012 - Present
Westgate Resorts January 2013 - June 2013
Skills
Business Analysis, Team Leadership, Team Management, Customer Experience, Telecommunications, Risk Management, Financial Analysis, Vendor Management, Customer Service, Analysis, Teamwork
Education
Strayer University 2013 — 2013
MBA Financial analyst courses, Finance, 3.5/4
University of Jordan 2008 — 2012
Bachelor's degree, Finance, General
Al Manhal School 2007 — 2008
Tawjihi, Information Technology
Westgate Resorts February 2015 - Present
CMS Mechanical Services July 2014 - November 2014
Starbucks February 2013 - January 2014
Albuquerque Police Department August 2008 - May 2013
Skills
Customer Service, Time Management, Cashiering, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Teamwork, Retail, Leadership
Education
The University of New Mexico 2008 — 2014
Bachelor of Business Administration (BBA), Accounting
BluePearl Veterinary Partners July 2015 - Present
Kaplan Test Prep July 2013 - October 2014
Westgate Resorts March 2012 - July 2013
Expressway Authority October 2010 - December 2011
Ross Stores, Inc. February 2010 - October 2010
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Retail, Retail Sales, Microsoft Excel, E-Learning, Hospitality Industry, Internet, 10 Key, Microsoft Office, Microsoft Word, Social Media, Networking, Social Networking, Office Management, Office Administration, PowerPoint, Quality Assurance, Quality Control, Typing, Organization, Problem Solving, Google Docs, Google Apps, Time Management, Communication, Call Centers, Management, Telephone Skills, Data Entry, Selling, Sales
Education
Seminole State College of Florida 2010 — 2011
East Ridge High School 2004 — 2008
High School Diploma
Equity LifeStyle Properties, Inc. June 2010 - Present
Prologis May 2007 - June 2010
Westgate Resorts 2005 - 2007
Nolan Real Estate Services October 2003 - May 2005
Skills
Apartments, Fair Housing, Investment Properties, Lease Administration, Leases, Property Management, Real Estate, Real Estate Transactions, Rentals
Education
Strayer University (DE) 2008 — 2010
Master of Business Administration (MBA)
University of Missouri-Kansas City 2001 — 2004
Bachelor of Arts (BA), Psychology
Westgate Resorts August 2002 - Present
Westgate Resorts August 2002 - September 2011
Skills
Sales, Management, Hotels, Event Management, Customer Service, Event Planning, Marketing Strategy, Social Media Marketing, Advertising, Public Speaking, Public Relations, Strategic Planning, Sales Management, Real Estate, Trade Shows, Sales Process, Cold Calling, Hospitality, Account Management, Customer Satisfaction
Education
Universidad del Sagrado Corazón
CEL September 2011 - Present
Staffback August 2009 - June 2011
Westgate Resorts April 2006 - September 2008
Park City Family Health and Urgent Care May 2000 - April 2006
Skills
Human Resources, HRIS Database Management, Payroll Administration, Compensation & Benefits, ESOP Administration, ADP HRB, Lawson HRIS, Paylocity Payroll..., Recruiting, College Recruiting, Personnel Management
Education
UCSC Silicon Valley Extension
Human Resource Management
ERA Grizzard Real Estate August 2015 - Present
Keller Williams Realty, Inc. April 2013 - August 2015
Mizz Realty Group August 2012 - April 2013
Veritas Recruiting Group January 2012 - August 2012
Imagine Schools July 2007 - April 2010
Ajilon Finance December 2005 - July 2007
Westgate Resorts May 2003 - September 2005
Robert Half International, Inc May 1996 - May 1999
Skills
Cold Calling, Short Sales, Sinkholes, Real Estate Transactions, Real Estate, Relocation, REO, Recruiting, Talent Management, Employee Relations, Accounting, College Recruiting, Human Resources, Negotiation, New Business Development, Coaching, Leadership, Temporary Placement, Talent Acquisition, Selling, Hiring, Sales, Budgets, Management, Customer Service, Time Management, Relocation Buyers, First Time Home Sellers, Single Family Homes, Training, Finance, Mergers & Acquisitions, New Hire Orientations, Executive Search, Property, Listings, Sellers, Residential Homes, Real Property, Rentals, Employee Benefits, Referrals, Building Relationships, Foreclosures, Investments, New Home Sales, Condos, Real Estate Financing, Investors, First Time Home Buyers
Education
Sam Houston State University
BBA, Accounting
Educator Certification in Texas and FloridaFlorida Southern University
Florida Southern University
Education
Westgate Resorts January 2015 - Present
Self-employed November 2012 - Present
Orlando Sanford International Airport (SFB) January 2014 - January 2015
Signature Flight Support May 2012 - January 2014
Course Hero, Inc. 2013 - 2013
sullivan university June 2010 - March 2012
Skills
Web Design, Computer Hardware, Software, Graphic Design, MIS, Computer Repair, Consulting
Education
Sullivan University 2014 — 2016
Master's Degree, Business Administration and Management, General
The University of Memphis 2012 — 2014
Bachelor's Degree, Management Information Systems, General, Graduated 3.4
Sullivan University 2010 — 2012
Associate of Science (A.S.), Information Technology
Westgate Resorts April 2003 - Present
Walt Disney World Company May 1982 - January 2003
Skills
Hotels, Food & Beverage, Resorts, Hospitality, Hospitality Management, Leadership, Menu Development, Restaurants, Marketing, Catering, Restaurant Management, Management, Food, Hospitality Industry, Hiring, Opening Hotels, Banquets, Retail, Event Management, Fine Dining, Negotiation, Customer Service, Strategic Planning, Lodging, Income Statement, Revenue Analysis, Pre-opening, Hotel Management, Convention Services, Yield Management, Strategic Partnerships, Food Safety, Merchandising, Spa, Parties, Rooms Division, Cross-functional Team..., Golf, Strategic Leadership, Lease Administration, International Business..., Charity, Food Cost, Menu Design, Profit & Loss Management, Cuisine, P&L Management, Customer Satisfaction, P&L
Education
Rollins College - Crummer Graduate School of Business 1990 — 1991
Management Program
Luzerne Comm. College 1977 — 1978
Hospitality
Karatbars International September 2014 - Present
MCA (Motor Club of America) January 2014 - Present
Primerica Financial Services March 2011 - Present
Villa Reale May 2008 - May 2009
Westgate Resorts March 2006 - July 2008
Clark County Collections Services May 2006 - October 2006
Best Buy November 2005 - February 2006
Fitzgerald's Hotel & Casino August 2005 - February 2006
Wild Wild West Gambler's Grill February 2005 - August 2005
Skills
People Skills, Proven Leadership Skills, Team Oriented, Customer Service, Leadership, Sales, Data Entry, Telephone Skills, Building Relationships, Social Networking, Income Protection, Retirement Planning, Cashiering, Oral, Social Skills, Retirement, 401k, Retail Sales, Debt Management, Sales Presentations, Teamwork, Term Life Insurance, Close Attention to..., People-oriented, Clerical Skills, Office Administration, Administrative..., Critical Thinking, Time Management, Entrepreneurship, Marketing, Microsoft Word, Microsoft Excel, Facebook, Team Building, Social Media, Microsoft Office, Team-oriented, Fixed Annuities
Education
College of Southern Nevada 2006 — 2008
Photography
Truckee Meadows Community College 2005 — 2006
Sierra Nevada Job Corps 2003 — 2005
Certificate of Completion, Culinary Arts/Chef Training
Cimarron-Memorial High School 1999 — 2003
Diploma
Westgate Resorts April 2013 - Present
University of Central Florida January 2000 - Present
UCF Rosen College of Hospitality Management January 2000 - January 2014
Navigator Executive Advisors February 2012 - April 2013
NBCUniversal Waterparks, d/b/a Wet 'n Wild Orlando July 1989 - February 2012
St. Luke's United Methodist Church January 2005 - December 2008
St. Luke's United Methodist Church January 2006 - December 2007
St. Luke's United Methodist Church January 2006 - December 2006
Wet 'n Wild Texas Parks (Arlington and Garland, Texas) July 1989 - October 1994
UPS January 1987 - October 1991
Skills
Employee Relations, Hiring, Compensation, Payroll, Succession Planning, Organizational..., Coaching, Employee Engagement, Interviews, Team Building, Recruiting, Change Management, Deferred Compensation, Human Resources, Leadership Development, Applicant Tracking..., Personnel Management, Employee Benefits, Staff Development, Talent Acquisition, Performance Management, HRIS, Onboarding, Career Development, Leadership, Training, Benefits Administration, Talent Management, Career Counseling, Conflict Resolution, Employee Training, Management, Employment Law, Executive Coaching, HR Consulting, HR Policies, College Recruiting, Labor Relations, New Hire Orientations, Non-profits, Organizational..., Resume Writing, Sourcing, Workforce Planning, Customer Service, Strategic Planning, Event Management, Event Planning, Marketing, Public Speaking
Education
University of Central Florida 1995 — 1996
PHR Certification, Human Resources
Texas A&M University-Commerce 1987 — 1991
Business
Oracle Corporation May 2013 - Present
M2 Payment Solutions May 2012 - May 2013
OmniTicket Network October 2008 - May 2012
Westgate Resorts June 2008 - September 2008
Banco de Venezuela March 2007 - September 2007
Consorcio Credicard C.A February 2007 - March 2007
Banco Occidental de Descuento Corp Banca August 2006 - December 2006
Sistemas deRed May 2005 - August 2006
CAIBCO & SOS @ UCV, Dept. of Medical IT June 2003 - May 2005
Centro Nacional de Tecnología de Información, CNTI June 2004 - September 2004
Skills
Java, REST, JavaScript, jQuery, XML, CSS, SQL, HTML 5, Web Services, MVC, Spring, myBatis 3, Microsoft SQL Server, OCJCP, Spring 3, Stored Procedures, Hibernate, CMS, HTML, jQuery UI, MySQL, Databases, JSON, Front-end, Sun Certified Java..., JSTL, SpringSource Tool Suite, CSS3, Apache, Git, Maven, Eclipse, UML, ER, Ability to learn and..., MVC Architecture, Web Applications, PHP, PL/SQL, ColdFusion, Flex, Object Oriented..., Tomcat, AJAX, Bootstrap, Google Maps API, Adobe Flex, Weblogic Administration, Backbone.js, Underscore.js
Education
Winter Park Tech 2009 — 2010
Networking
New Tech Training - Laboratorios Mayer 2007 — 2007
IBM 2005 — 2007
IBM ACE Associate Certificate in Programming Fundamentals, Business Technology
UPEL - Ventana Teleinformatica Universitaria 2006 — 2006
Networking
Universidad Central de Venezuela 2001 — 2006
Bachelor's degree in Computer Science
Colegio Nuestra Sra del Buen Consejo 1996 — 1999
Westgate Resorts February 2015 - Present
Currently Seeking New Role November 2014 - Present
Recromax October 2012 - November 2014
One Stop Cleaning and Restoration 2009 - September 2012
One Stop Cleaning and Restoration 2001 - September 2012
Westgate Resorts 2006 - 2009
Skills
Marketing, Public Speaking, Restoration, Marketing Strategy, Social Media Marketing, Online Advertising, Email Marketing, Online Marketing, Strategic Planning, SEO, Customer Service, New Business Development, Water Damage Restoration, Sales, Business Strategy, Lead Generation, Networking, Management, Social Media, Advertising, Direct Marketing, Marketing Communications, Marketing Management, Social Networking, Team Building, Leadership, Small Business, Entrepreneurship, Public Relations, Sales Management, Negotiation, Training, Account Management, Event Management, Business Development, Direct Sales, B2B, Business Planning, Contract Negotiation, Trade Shows, Digital Marketing, CRM, Brand Development, Coaching, Market Planning, Market Research, Strategy, Customer Satisfaction, Event Planning
Education
Seminole State College of Florida
INternational Business
Marriott Vacations Worldwide Corporation February 2012 - Present
Hilton Grand Vacations July 2008 - April 2010
Westgate Resorts April 1994 - July 2008
Skills
Hospitality, Hotels, Resorts, Customer Service, Marketing Strategy, Sales Management, Tourism, Team Building, Hospitality Industry, Front Office, Hospitality Management, Marketing, Sales, Hotel Management, Customer Satisfaction, Pre-opening, Revenue Analysis
Education
Universidad de Puerto Rico
Business Administration and Management, General
Westgate Resorts March 2014 - Present
Self-employed 2009 - Present
AMG Lenders August 2006 - December 2010
Chick-fil-A January 2001 - August 2005
Skills
Coaching Baseball, Tournaments, Site Management, Customer Service, Food & Beverage, Sales, Culinary Skills, Operations Management, New Restaurant Openings, Food Service, Restaurant Management, Residential Mortgages, Mortgage Marketing, Mortgage Brokers, Financial Services, Loan Origination, Loan Modifications, Home Equity Loans, First Time Home Buyers, car sales, Dealer Management, Dealer Operations, Dealer Marketing, Coaching, Leadership, Management, Marketing, Public Speaking, Team Building
Education
Universidad del Turabo 1989 — 1994
Bachelor's degree, Biology, General
CFI Westgate Resorts July 2012 - Present
In betwen Free-Lance or a company with the vision to go ahead and keep on going!!!!!!!!!! July 2012 - July 2012
Westgate Resorts May 2012 - June 2012
Westgate Resorts May 2012 - June 2012
Consolodated Resorts in Las Vegas and Orlando February 2006 - March 2009
Consolidated Resorts 2007 - 2008
Potamkin NY LP in New York City December 1996 - July 2002
Centro Cultural Ollin Yoliztli January 1985 - September 1992
Betanzos ok tours June 1974 - November 1986
Skills
Customer Service..., Sales Presentations, Coordinating Events, Service Coordination, Long-term Customer..., Committed to Customer..., company loyalty 100%, Microsoft Office, make customers fell for..., Real Estate Transactions, Brokerage, Real Estate, Social events...
Education
Universidad Nacional Autonoma de Mexico 1973 — 1976
Preparatoria #8, fiel of study
National School for Tour Guides 1972 — 1974
Tour guide School, Diploma to take Estate Test
Mexican Maketing School
Brand Manager, Marketing and Brand Proyection/Protection Mgr., Degree as a Brand Marketing Mgr.0
Private Organization May 2012 - Present
All Florida Job Fairs January 2008 - May 2012
Allen and Associates January 2007 - January 2008
The Family of Orange Lake Resorts April 2006 - January 2008
Bluegreen Resorts February 2003 - March 2006
Westgate Resorts August 1998 - January 2001
Island One Resorts September 1993 - August 1998
Skills
Recruitment/Retention, Microsoft Office, Event Management, Selling Skills, Recruiting, Team Building, Lead Generation, Marketing Strategy, Sales Management, Hospitality, Customer Service, Sales, New Business Development, Leadership Development, Cold Calling, Team Leadership, Account Management, Strategic Planning, Advertising, Coaching, Customer Retention, Negotiation, Event Planning, Direct Sales, Management, B2B, Social Media Marketing, Business Planning, Salesforce.com, Budgets
Education
Seminole State College of Florida 2009 — 2011
Attaining Degree in Human Resources, Human Resources with a minor in Communications
Westgate Resorts August 2015 - Present
Westgate Resorts June 2013 - August 2015
Westgate Resorts January 2013 - June 2013
PPG Industries April 2011 - October 2012
H&R Block December 2010 - April 2011
Travelodge International Drive March 2005 - October 2007
Wellesley Inn International Drive March 2004 - March 2005
Skills
Leadership, Bilingual Proficiency, Customer Retention, Customer Service, Adobe Photoshop, Microsoft Office, Social Media Marketing, Political Analysis, Digital Media, Marketing, Public Relations, Call Centers, Public Speaking, Management, Quality Assurance, Online Marketing, Customer Satisfaction, Team Leadership, Sales, Outlook, Marketing Strategy, Microsoft Excel, Microsoft Word, Time Management, Training, PowerPoint, Social Networking, Negotiation, Hospitality, Social Media, Team Building, Recruiting, Business Strategy, Spanish, Payroll, Hiring, Teamwork, Hotels, Resorts
Education
University of Central Florida 2010 — 2012
Bachelor of Arts (B.A.), Political Science and International Relations/Comparative Politics, 3.00
Seminole Community College 2008 — 2010
Associate of Arts (A.A.), Political Science and Government
Olympia High School 2001 — 2003
High School Degree, High School Diploma
STARTEK September 2014 - Present
Westgate Resorts February 2014 - September 2014
Five Guys Burgers and Fries May 2011 - December 2013
Joe's Crab Shack May 2013 - August 2013
The Humane League of Lancaster County January 2013 - May 2013
Skills
Microsoft Office, Management, Human Resources, Marketing, Time Management, Reliability, Critical Thinking, Active Listening, Sales, Team Leadership, Communication, Strategic Planning, Flexibility, Customer Satisfaction, Inventory Management, Teamwork, Retail, Social Media Marketing
Education
Millersville University of Pennsylvania 2011 — 2014
Bachelor of Science (BS), Business Administration, Concentration in Management
Slippery Rock University of Pennsylvania 2010 — 2011
Bachelor's degree, Business Administration and Management
Westgate Resorts January 2015 - Present
Westgate Resorts May 2013 - December 2014
Walt Disney Parks and Resorts Online 2012 - 2013
Marriott Vacations Worldwide July 2011 - July 2012
Marriott Vacation Club International September 2008 - July 2011
Renaissance Orlando Resort at SeaWorld April 2007 - September 2008
Orlando World Center Marriott August 2006 - April 2007
Skills
Hospitality, Email Marketing, Resorts, Online Advertising, Revenue Analysis, Marketing Strategy, Tourism, Web Analytics, Social Media Marketing, Hospitality Industry, SEO, Omniture, Online Marketing, E-commerce, Digital Marketing, Marketing, Lead Generation, Advertising, PPC, Analytics
Education
Tarleton State University 2004 — 2006
Masters of Business Administration, Computer Information Systems
Southeastern Louisiana University 2002 — 2004
Bachelors, Marketing
Oley Power Marketing October 2014 - Present
DirecTV Retailer October 2012 - Present
Dish Network April 2013 - Present
Paperless Solutions October 2013 - October 2014
Virtual Point Marketing January 2013 - October 2014
Booking.com January 2013 - August 2014
CPI Hospitality / Bahia Marina Condo Hotel May 2012 - September 2012
Westgate Resorts January 2009 - February 2012
Skills
Front Office, Hospitality, Hotels, Hospitality Management, Hotel Management, Tourism, Customer Service, Hotel Booking, Customer Experience, Marketing, PowerPoint, Sales, Training, Data Entry, Teamwork, Recruiting, Hiring, Team Building, Sales Management, Event Management, Time Management, Management, Microsoft Excel, Leadership, Employee Training, Customer Retention, Customer Satisfaction, Social Media, Event Planning, Call Centers, Problem Solving, Advertising, Social Networking, Direct Sales, Leadership Development
Education
University of Phoenix-Colorado Campus 2009 — 2010
Bachelor of Business Administration (B.B.A.), Tourism and Travel Services Management
Universidad del Turabo 2000 — 2003
Bachelor of Business Administration (B.B.A.), Communication, General
VF Corporation April 2013 - December 2013
Michael Kors October 2012 - April 2013
Westgate Resorts June 2010 - February 2013
GW1 Music 2013 - 2013
Skills
Zumba Certified, Cpr Certified, Customer Service, Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Time Management, Teamwork, Filing, Leadership, Strategic Planning
Education
Southeastern University 2014 — 2015
Bachelor of Arts (B.A.), Music, Junior
University of Central Florida 2013 — 2013
Interdisiplinary Studies
Valencia Community College 2011 — 2013
Associate of Arts (AA), Education
Westgate Resorts April 2015 - Present
Orange Lake Resorts, Holiday Inn Club Vacations January 2014 - April 2015
Orange Lake Resorts May 2013 - December 2013
Orange Lake Resorts January 2009 - May 2013
Orange Lake Resorts March 2008 - January 2009
Walt Disney World May 2006 - March 2008
Skills
Hospitality, Hospitality Industry, Resorts, Food & Beverage, Restaurants, Banquets, Restaurant Management, Fine Dining, Employee Engagement, Employee Training, Employee Relations, Food Safety, Food Cost Management, Customer Service, Long-term Customer..., Recipe Testing, SOP development, SOP authoring, Culinary Skills, Pre-opening, Revenue Analysis
Education
St Clair County Community College 1998 — 1999
Certificate of Practical Nursing, Practical Nursing, Vocational Nursing and Nursing Assistants
Management Resource Systems Inc. November 2014 - April 2015
S.A. Casey Construction, Inc. January 2013 - October 2014
RL Haines Construction, LLC - Commercial, Retail, Multi-Family November 2010 - December 2012
Real Estate March 2008 - December 2012
Advanced Glass System of Florida June 2005 - September 2010
Roger Kennedy Construction, AKA, RKC Construction, LLC March 2000 - April 2005
Westgate Resorts January 1991 - May 1999
Skills
Construction, Contract Management, Construction Management, Contractors, Contract Negotiation, Pre-construction, Project Estimation, Project Bidding, Submittals, New Business Development, Bidding Process, Strategic Planning, Project Management, Subcontracting, RFI, Change Orders, Proposal Writing, Residential Homes, Process Scheduler, LEED, Procurement, Blueprint Reading, Green Building, Budgets, Value Engineering, Renovation, Design-Build, Facilities Management, Project Coordination, Concrete, CPM Scheduling, Tenant Improvement, LEED AP, Cost Control, Cost Management, Construction Drawings, Primavera P6, Estimates, Restoration, Construction Safety, Materials, Building Materials, Feasibility Studies, Custom Homes, Flooring, Land Development, Constructability, Real Estate Development, Design Management, Homebuilding
Education
Seminole Community College 2004 — 2006
Interior Design
West Orange High School
Westgate Resorts October 2013 - Present
Peter Lik USA August 2013 - September 2013
Ibero American Museum of Modern Art February 1995 - September 1996
Education
Universidad del Cauca 1973 — 1978
Major in Anthroplogy, Cultural Studies/Critical Theory and Analysis, pending
Star Child Academy August 2014 - Present
Westgate Resorts December 2012 - July 2014
Failure Free Reading September 2008 - June 2012
Skills
Bilingual-English/Spanis..., Outstanding..., Highly Organized &..., Quick Learning Ability, Self-motivated Team..., Microsoft Office..., Microsoft Office
Education
City University of New York City College 2009 — 2012
Bachelor of Arts (B.A.), Sociology with a Minor in English
Universidad Adventista de Las Antillas 2005 — 2008
Secondary Education in English
Westgate Resorts September 2013 - Present
Westgate Resorts May 2011 - September 2013
Westgate Resorts December 2007 - November 2008
Skills
Hospitality, Resorts, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis, Front Office, Pre-opening, Tourism, Yield Management, Customer Service, Customer Satisfaction, Rooms Division, Event Management, Trade Shows, Sales, Direct Marketing, Market Planning, Hiring
Education
Seminole Community College 1999 — 2002
Associate of Arts and Sciences (AAS)
Comair Aviation School - Sanford Florida 1998 — 2000
Lake Brantley High School 1995 — 1998
HS Diploma, Business/Commerce, General
Hendrix College January 2014 - Present
Orlando All-Star Lacrosse (Non-Profit) April 2010 - Present
Pro Mag Energy Group May 2013 - January 2014
Best Buy May 2013 - January 2014
Hampden-Sydney College January 2013 - May 2013
Lake Nona High School / Freedom High/Middle School January 2010 - February 2013
Westgate Resorts May 2005 - January 2010
Skills
Lacrosse, Lesson Planning, Teaching, Sports, Public Speaking, Classroom Management, Sports Management, Athletics, Event Planning, Coaching, Tutoring, Fundraising, PowerPoint, Sports Marketing, Microsoft Office, Teacher Training, Social Media, Microsoft Excel, Leadership Development, Community Outreach, Customer Service
Education
Saint Leo University 2005 — 2009
Bachelor's degree, Secondary Education and Teaching
Freedom High School
Advanced Energy Solutions LED LIGHTING December 2010 - Present
Optimar International Realty (official) January 2007 - Present
OPTIMAR INTERNATIONAL REALTY January 2003 - Present
Deborah Russ Desigs May 1981 - Present
INTERNATIONAL February 1976 - Present
RESTORATION TECHNOLOGY INC March 2008 - May 2010
Westgate Resorts January 2003 - December 2007
Skills
Visual Arts, Management, Sales Management, Buyer Representation, . Multi-Lingual..., Highly Motivated and..., . Ability to Handle..., . A Winning Attitude., New Business Development, Investment Properties, Sales, Real Estate, Listings, Buyers, Property, Rentals, Selling, Residential Homes, Apartments, Luxury, Entrepreneurship, Condos, Real Estate Transactions
Education
Syracuse University 1976 — 1981
BACHELOR IN FINE ARTS, GENERAL ARTS AND DESIGN
NEW YORK SCHOOL OF INTERIOR DESIGN 1976 — 1976
Bachelor of Fine Arts (BFA), Design and Applied Arts
INTECAP GUATEMALA
Management, Course in Applying Motivational Skills in the Workplace, STORE MANAGER
American Red Cross February 2015 - Present
American Red Cross September 2013 - Present
ABM Enterprises July 2012 - Present
HARVARD RISK MANAGEMENT LLC. January 2013 - Present
Westgate Resorts May 2013 - September 2013
Aromatic Resource Management Company 2011 - 2012
United States Department of Defense (Medical) September 2004 - September 2011
Lowe's Home Improvement 2004 - 2005
US Army 2001 - 2004
Skills
Organizational Design, Organizational..., Organizational..., Business Process..., Process Management, Leading Change, Cultural Diversity, Culture Change, Executive Development, Executive Management, International Logistics, Logistics Management, Technical Recruiting, Retention Strategies, Retention Management, Employee Relations, Employee Training, Employment Contracts, Conflict Resolution, Conflict Management, Risk Management, Operations Management, Project Management, Program Management, Change Management, Executive Coaching, Training, Leadership Development, Employee Engagement, Human Resources, Onboarding, HRIS, Recruiting, New Hire Orientations, Talent Management, Workforce Planning, Hiring, Management, Labor Relations, Team Building, Personnel Management, College Recruiting, Employee Benefits, Applicant Tracking..., Leadership, Coaching, Benefits Administration, Interviews, Employment Law, Policy
Education
Trident University International 2009 — 2011
Master of Business Administration (MBA), Human Resources Management and Services, 3.6
University of Phoenix 2006 — 2009
BSBM, Business Management
Tortuga Realty LLC August 2014 - Present
Westgate Resorts August 1991 - March 2010
Skills
Short Sales, Sellers, First Time Home Buyers, Buyer Representation, Listings, First Time Buyers, Foreclosures, Single Family Homes, Relocation, New Home Sales, REO, Condos, Investment Properties, Resale, Realty, Investors, ABR, Real Estate, Referrals, Townhomes, New Homes, Buyers, Vacation Homes, Real Property, Real Estate License, Relocation Buyers, Apartments, International Real..., Seller Representation, Real Estate Financing, Lease Administration, Leases, Listing Homes, Property Management, National Association of..., Rentals
Education
University of Puerto Rico 1984 — 1986
Valencia Community College
Giordano's of Orlando November 2009 - January 2013
Starwood Vacation Ownership January 2007 - November 2009
Island One Resorts December 2003 - January 2007
Westgate Resorts 2003 - 2004
Skills
Social Media Marketing, Public Relations, Event Planning, Hospitality Industry, Event Management, Customer Service, Concierge Services, Time Management, Microsoft Excel, Microsoft Word, Timeshare, Trade Show Exhibitor, Tourism, Social Media, Creative Writing, Online Advertising, Copy Editing, Marketing, Training, Hospitality, Hotels, Advertising, Direct Marketing, Sales, Trade Shows, Hospitality Management, Food & Beverage, Lead Generation, Restaurants, Facebook, Online Marketing, Social Networking, Leadership, Customer Satisfaction, Account Management, Marketing Communications, Marketing Strategy, Market Planning
Education
Sullivan University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 4.0
Sullivan University 1991 — 1993
Associate’s Degree, Tourism and Travel Services with Emphasis in Marketing, 4.0
University of Louisville
Server, Cherokee Grill July 2003 - Present
SevierCountynews.com/celebrateknoxville.com 2005 - Present
Oaseas Resorts and Cabin Rentals May 2013 - August 2013
Flapjacks Restaurant May 2008 - May 2013
Westgate Resorts August 2007 - April 2008
Knoxville Journal 2005 - 2006
B & S Auto Sales August 1997 - June 2003
Corky's BBQ - Memphis March 1996 - July 1997
Skills
Customer Service, Food, Restaurants, Direct Sales, Inside Sales, Management, Entrepreneur, Inventory Management, Product Marketing, Customer Satisfaction, Customer Relations, Promotions, Photojournalism, Photography, Journalism, Writing, Creative Writing, Time Management, Employee Training, Selling, Sales Management, Sales, Training, Social Media, Business Development, Advertising, Social Media Marketing, Social Networking, Marketing Communications, Marketing Strategy, Event Planning, Account Management, Public Relations, Email Marketing, Public Speaking, Brand Development, Strategic Planning
Education
Tusculum College 2009 — 2011
Bachelor of Science, Marketing
Pellissippi State Community College 2002 — 2006
Associate of Applied Science, Media Technology
Westgate Resorts July 2012 - Present
Starwood Vacation Ownership July 2010 - July 2012
Correct Craft May 2010 - June 2010
Starwood Vacation Ownership September 2007 - December 2009
Advanced Interactive Systems May 2004 - September 2007
Intelligent Innovations, Inc. May 2003 - May 2004
Command Technologies, Inc. January 2002 - March 2003
Siemens Energy 1996 - 2002
Harris Corporation (Controls Division) 1994 - 1996
Skills
Project Management, Software, Integration, Process Improvement, Software Development, Visio, Analysis, XML, Leadership, Unix, C++, Microsoft Excel, Project Planning, Business Process..., Vendor Management, Forecasting, Financial Modeling, Business Development
Education
Rollins College - Crummer Graduate School of Business 2008 — 2011
MBA, Finance
University of Central Florida 1989 — 1993
B.S., Computer Engineering
Priceline.com March 2011 - Present
Westgate Resorts 2007 - 2010
Education
Sheffield Hallam University
BSc International Hospitality & Tourism Management
Hampton Inn January 2014 - Present
Westgate Resorts December 2012 - Present
Ramada Inn July 2012 - December 2012
Telemundo Studios Miami, LLC May 2012 - July 2012
Applebee's February 2012 - June 2012
Braseros Steakhouse September 2011 - February 2012
McDonald's Corporation May 2011 - September 2011
Skills
Customer Service, Hospitality, Sales, Hotels, Leadership, Microsoft Office, Restaurants, Hostesses, Servers
Education
Valencia College 2013 — 2015
Associate's degree, Hospitality Administration/Management
Seminole State College of Florida 2010 — 2011
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Global Connections, Inc. February 2015 - Present
Orange Lake Resorts, Holiday Inn Club Vacations April 2014 - February 2015
College Lending Solutions September 2013 - April 2014
Westgate Resorts April 2007 - August 2013
Ballistic Beverages June 2003 - April 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Start-ups, Entrepreneurship, Business Development, New Business Development, Strategy, Marketing Strategy, Social Media Marketing, Online Marketing, Marketing, Management, Business Strategy
Education
SUNY Orange
Business, Management, Marketing, and Related Support Services
Midco Interior Design & Construction. November 2012 - Present
PuroClean Restoration Clermont, Florida May 2012 - November 2012
Servpro of Apopka/Wekiva & West Orange March 2008 - April 2012
Midco Interior Design & Construction June 2005 - February 2008
Westgate Resorts September 1996 - February 2003
Skills
Restoration, Structural Drying, Water Damage Restoration, Remediation, Mold Remediation, Fire Restoration, Renovation, Contractors, Property Damage, Marketing, Fire Management, Flooring, Claim, Project Bidding, Water Damage
Education
University of Southern Mississippi 1992 — 1996
Business management-Hotel, Restaurant and Tourism
Clearwire October 2009 - Present
Westgate Resorts June 1993 - December 2006
Skills
Sales Presentations, Timeshare, Family Vacations, Hospitality Industry, Customer Satisfaction, Goal Oriented, Profit Maximization, Vacation, Resorts, Leadership, Teamwork, Lead Generation, Strategic Leadership, International Sales, Sales Operations, Sales Motivation, Wireless Networking, Wireless Broadband, Sales, Sales Management, Team Leadership, Transportation, Training, Negotiation, Coaching
Education
Slippery Rock University of Pennsylvania 1986 — 1990
Bachelor of Science (B.S.), Social Work with a Minor in Gerontology
Consolidated Label Co. June 2012 - September 2014
Westgate Resorts November 2010 - November 2011
Seminole County Sheriff's Office 2007 - 2010
Skills
Fundraising, Non-profits, Event Planning, Public Relations, Community Outreach, Event Management, Public Speaking, Strategic Planning, Media Relations, International Relations, Community Development, Social Media, Strategic Communications, Marketing Communications, Marketing Strategy, Spanish, Marketing, Budgets, Research, New Business Development, Team Leadership, Social Networking, Team Building, Management, Nonprofits
Education
Seminole Community College 2010 — 2011
Winter Springs
High School Diploma, 3.5+ (A) Average
Starpoint Resort Group July 2015 - Present
Westgate Resorts February 2014 - July 2015
Benson Marketing Group LLC March 2009 - February 2014
Diamond Resorts International June 2008 - March 2009
Marriott Vacation Club International April 2006 - June 2008
Wyndham Vacation Ownership May 1999 - April 2006
Royal Vacation Suites February 1998 - May 1999
Sunterra Resorts June 1997 - February 1998
Shell Vacations Club July 1996 - April 1997
The PAHIO Companies (purchased by Wyndham Vacation Ownership) August 1995 - July 1996
Skills
Timeshare, Resorts, Tourism, Hotels, Management, Marketing Management, Marketing Strategy, Online Marketing, Marketing Communications, Direct Marketing, Email Marketing, Marketing Research, Sales Management, Sales Operations, International Sales, Direct Sales, Sales Process, Training & Development, Staff Training, University Teaching, New Business Development, Market Planning, Advertising, Marketing, E-commerce, Event Management, Sales, Lead Generation, Strategic Planning, Employee Training, Start-ups, Team Building, B2B, Public Relations, Online Advertising, Telemarketing, Negotiation, Hospitality, Multi-channel Marketing, Hotel Management, Budgets, Account Management, Event Planning, Social Media, Business Strategy, Social Media Marketing, Customer Service, Vacation, Business Development, Market Research
Education
Southern Illinois University, Carbondale 1975 — 1977
Bachelor of Science Degree, Communications
Wilbur Wright Junior College 1972 — 1975
Associate of Arts Degree, Mass Communication/Media Studies
Lane Tech High School 1968 — 1972
High School Diploma, Architecture
John Palmer Grammer School 1963 — 1968
Komar November 2013 - Present
Rochelle Fox Art & Design 2009 - Present
Sara Max July 2012 - November 2013
Victoria's Secret PINK September 2008 - June 2012
Westgate Resorts November 2005 - June 2008
The Tribune March 2004 - April 2005
Skills
Illustrator, Screen Printing, Graphics, Posters, Apparel, InDesign, Graphic Design, Adobe Creative Suite, Photoshop, Layout, Logo Design, Art, Illustration, Packaging, Textile Design, Printmaking, Concept Design, Concept Development, Digital Photography, Photography, Corporate Identity, Brochures, Typography, Magazines, Branding & Identity, Sketching, Stationery, Art Direction, Textile Prints, Interaction Design, Mac, Image Manipulation, QuarkXPress, Digital Illustration, Visual Communication, Sewing, Fashion Illustration, Brand Development, Styling, Newsletters, Drawing, Painting, Mood Boards, Textiles, Fashion Design, Fashion, Pattern Design, Pattern, Catalogs, Creative Direction
Education
University of Central Florida 2001 — 2005
BFA, Graphic Design/ Fine Art
School of Visual Arts
Screen Printing/ Textile Design
Ramada Plaza Hotel June 2011 - Present
Westgate Resorts 1996 - May 2011
Westgate Vacation Villas January 2006 - September 2009
Ramada Plaza Hotel January 2003 - August 2006
Skills
Electronics, Hospitality, Hotels, Management, Project Planning
Education
US ARMY INTELLIGENCE CENTER & SCHOOL 1979 — 1981
Associate of Science (A.S.), Industrial Electronics Technology/Technician
Universidad de Puerto Rico 1977 — 1979
General Studies
JP Zapata art June 2015 - Present
ULYSSE NARDIN July 2013 - July 2015
Tourneau September 2008 - April 2013
Tourneau September 2008 - March 2013
Rainbow jewelry April 2006 - September 2008
Rainbow Jewelry March 2006 - September 2008
FotoQuick March 2005 - March 2006
Tourneau January 2003 - March 2005
Westgate Resorts February 2000 - January 2003
Skills
Sales, Merchandising, Visual Merchandising, Retail, Luxury Goods, Store Management, Sales Management, Loss Prevention, Inventory Management, Watches, Fashion, Jewelry
Education
Escuela popular de artes 1994 — 1998
arts, major on theatre
Universidad Pontificia Bolivariana
Bachelors, Business Administration
Connecticut Lasers February 2009 - Present
Consolidated Media July 2007 - December 2009
Westgate Resorts September 2005 - July 2007
Kaplan Test Prep and Admissions September 2003 - August 2005
ESPN September 2000 - August 2003
Education
The University of Connecticut School of Law 2003 — 2005
Law
University of Hartford 1995 — 2000
B.A., Sociology, History
TN Valley Title 2013 - Present
CFI Westgate Resorts June 2006 - November 2012
Westgate Resorts 2006 - 2008
The Aesthetics Center 2003 - 2005
Pilot Travel Centers 2000 - 2003
Skills
Strategic Planning, Training & Development, Operations Management, Employee Relations, Recruiting, Management, Employee Benefits, Human Resources, Training, Payroll, Team Building, Business Development, Customer Service, Leadership, Coaching, Budgets, Performance Management, Team Leadership, Change Management, Leadership Development, Organizational..., Sales, Sales Management, Employee Training, FMLA, Marketing, Hiring, Onboarding, New Hire Orientations, Benefits Administration, Talent Acquisition, Employee Engagement, College Recruiting, Succession Planning, Applicant Tracking..., Deferred Compensation, Temporary Placement, Workforce Planning, Talent Management
Education
Tusculum College 1987 — 1991
BS, Business Finance
Medical Aesthetics
Aesthetics Certificate, Skin care
Caribe Royale All-Suite Hotel & Convention Center May 2012 - Present
Royal Plaza Hotel - Crescent Hotels and Resorts January 2010 - May 2012
Marcus Hotels & Resorts July 2008 - January 2010
Grand Cypress Resort December 2006 - July 2008
Hilton Grand Vacations Company June 2005 - December 2006
Westgate Resorts December 2004 - May 2005
Disney Parks & Resorts July 2001 - December 2004
Disney Parks & Resorts June 2000 - July 2001
SunTrust Bank 1987 - 2000
Skills
Personnel Recruiting, Employee Relations, Training & Development, Hotels, Hiring, HR Policies, Coaching, Talent Acquisition, Onboarding, Customer Service, Hospitality, Interviewing, Orientation, Personnel Selection, New Hire Orientations, Human Resources, Resorts, Hospitality Industry, Interviews, Hotel Management, Employee Training, Hospitality Management, Resume Writing, HRIS, Training, Recruiting, Management, Leadership, Benefits Administration
Education
Rollins College 2004 — 2006
Master's Degree, Human Resources Management
Westgate Resorts June 2014 - Present
LUXERY RESORTD July 2011 - June 2014
Haniable Square June 2010 - September 2010
Kafe Kalik May 2008 - June 2010
Skills
Hospitality, Microsoft Word, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Food & Beverage, Resorts, Restaurants, Revenue Analysis, Micros, Tourism
Education
Seminole Community College 2009 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Seminole State College of Florida
Wells Fargo February 2015 - Present
EverBank September 2014 - January 2015
SunTrust Bank November 2012 - January 2014
Good Homes Realty January 2004 - January 2010
Bank of America November 2001 - December 2003
Westgate Resorts June 1997 - October 2001
Frat House Bar and Grill January 1994 - January 1997
US Army January 1991 - January 1994
Skills
Mortgage Lending, Residential Mortgages, Loan Origination, VA Loans, Jumbos, FHA Financing, Banking, Credit, Sales, Real Estate, Loans, Refinance, Mortgage Banking, FHA, Investment Properties, First Time Home Buyers, Customer Satisfaction
Education
Seminole State College of Florida 2010 — 2011
Associate's degree, Criminal Justice/Law Enforcement Administration
Orlando Health September 2015 - Present
Florida Hospital March 2015 - August 2015
Walgreens Specialty Pharmacy April 2013 - 2015
Westgate Resorts May 2012 - April 2013
Baby Gator Child Development and Research Center 2009 - 2012
Skills
Teaching, Microsoft Office, Public Speaking, Customer Service, Microsoft Excel, PowerPoint, Curriculum Design, Microsoft Word, Curriculum Development, Strategic Planning, Social Media, Higher Education, English, Editing, Educational Leadership, Non-profits, Sales, Time Management, Outlook, Data Entry, Leadership
Education
Herzing Univeristy 2015 — 2017
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of Florida 2008 — 2012
Bachelor of Science (B.S.), Family Youth and Community Sciences
Soco Interiors September 2015 - Present
Tavistock Group February 2013 - September 2015
Tavistock Group November 2008 - January 2013
Westgate Resorts February 2007 - September 2008
Westgate Resorts August 2006 - February 2007
R Shana Designs August 2005 - August 2006
Skills
Interior Design, Interior Architecture, CAD, Design Management, Space planning, Microsoft Office, Photoshop, FF&E, Furniture, Customer Service, Sketching, Floor Plans, InDesign, Design Research
Education
Seminole State College of Florida 2005 — 2006
AS, Interior Design
University of Florida 2000 — 2004
BSBA, Marketing
Staples Advantage March 2015 - Present
Hyatt Regency November 2013 - January 2015
Isleta Resort & Casino 2010 - November 2013
Marketing January 2011 - October 2013
New Mexico Film January 2008 - November 2012
Arizona Grand Resort 2007 - 2008
Countrywide Home Loans 2006 - 2007
Walt Disney World Swan and Dolphin 2003 - 2006
Hilton Grand Vacations 2003 - 2005
Westgate Resorts 2002 - 2003
Skills
Account Management, Microsoft Office, Social Media Marketing, Event Management, Marketing Communications, Sales Operations, Hospitality Industry, Film Production, Television, Sales, Event Planning, Film, Social Media, Entertainment, Marketing, Management, Customer Service, Sales Management
Education
La Cueva High School
The University of New Mexico - Robert O. Anderson School of Management
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Valencia Community College
Hospitality Management, Hospitality Management
Florida School of Professional Studies
Florida Real Estate Licence, Real Property
DNA4Health January 2014 - Present
CROSSMARK April 2013 - January 2015
Connextions March 2013 - October 2014
Equipment Locator Vendor Services (E.L.V.S.) January 2013 - April 2013
Dial America Marketing October 2012 - February 2013
The Home Depot May 2012 - October 2012
MorphoByte LLC July 2011 - May 2012
SynerMedia Networks December 2010 - July 2011
TruGreen February 2011 - June 2011
Westgate Resorts April 2010 - December 2010
Skills
Recruiting, Software, Advertising, Direct Sales, Sales, Account Management, Lead Generation, Sales Process, Team Building, Team Leadership, Training, Cold Calling, Marketing, Leadership, CRM, B2B, Selling, Online Advertising, Customer Satisfaction, Networking, Social Networking, Sales Management, Marketing Strategy, Retail, Telecommunications, Inventory Management, Business Planning, Strategy, Strategic Planning, Small Business, Time Management, Social Media Marketing, Public Speaking, Product Marketing, Leadership Development, Social Media, Budgets, Entrepreneurship, Coaching, Contract Negotiation, Sourcing, Management, Customer Service, Customer Retention, Online Marketing, Strategic Partnerships, Sales Operations, Salesforce.com, Sales Presentations, Market Research
Education
Landmark Education 2009 — 2012
CE, Team Management & Leadership
Unity of Orlando 1988 — 2011
University of Central Florida 1980 — 1987
BS, Computer Science, Math & Physics
Seminole Community College 1976 — 1979
AA, Computer Science, Math & Physics
All Souls 1959 — 1968
elementary school, K-8th Catholic parochial
All Souls Catholic 1958 — 1968
Fence Outlet, Inc. May 2013 - Present
Hilton Grand Vacations September 2012 - May 2013
ER Pro International September 2006 - March 2012
Homesavers Alliance, LLC March 2006 - January 2008
JP Morgan Chase February 2005 - March 2006
Westgate Resorts 2004 - 2005
Sprint August 2001 - August 2003
Skills
Payroll, Training, Real Estate, Leadership, Negotiation, Accounting, Finance, Customer Service, Sales, Contract Negotiation, Corporate Finance, QuickBooks, Cold Calling, •Bilingual: English..., Spanish, ESL, Kronos Timekeeping, Building Relationships, •Extensive customer..., Taxes, Income Tax, Tax Preparation, ADP Payforce, Oracle HR, Paychex, Microsoft Dynamics GP, Sales Pad, Direct Sales
Education
Hispanic Business College 2005 — 2005
Credit Restoration Specialist
Claimer Real Estate School 2004 — 2004
Sales Agent, Real Estate
National Notary Association 2004 — 2004
Notary, Notary and Signing Agent
Universidad de Puerto Rico 1998 — 2001
BS, Business Administration & Accounting
APM
CPP-, Certified Payroll Professional
Sociaty for Human Resources Management
SPHR
ASIG February 2013 - Present
Puma Group November 2010 - October 2012
Westgate Resorts July 2006 - February 2008
BJ's Wholesale Club 2004 - 2006
Skills
Customer Service, Time Management, Training, Sales, Inventory Management, Operations Management, Teamwork, Microsoft Office, Retail, Process Improvement
Education
Universidad del Turabo 2011 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Universidad Adventista de Las Antillas 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Details Delivered, LLC April 2012 - Present
Carpe Diem Sales & Marketing October 2005 - Present
AT&T July 2000 - June 2005
Westgate Resorts October 1996 - October 1998
Skills
E-commerce, Marketing, Project Management, Product Management, Fulfillment Management, SOP development, Market Research, Strategic Planning, Marketing Strategy, Online Advertising, Direct Marketing, Email Marketing, Social Media, Social Media Marketing, Training, SEO, Customer Service, Data Analysis, Marketing Communications, Account Management, Advertising, Digital Marketing, Online Marketing, Brand Development, Social Networking, Marketing Management, B2B, SEM, Strategy, Management, Google Analytics, Entrepreneurship, Digital Media, Start-ups, Copywriting, Integrated Marketing, New Business Development, Public Relations, Interactive Marketing, Digital Strategy, Facebook, Brand Management, Sales, Event Management, Business Development, Trade Shows, Product Marketing, Strategic Partnerships, Product Development, Retail
Education
Seminole State College of Florida
Westgate Resorts October 2012 - Present
Concord Management April 2007 - November 2012
Cost Plus World Market June 2004 - April 2007
University of Illinois at Chicago August 2002 - May 2004
Skills
Customer Service, Apartments, Human Resources, Marketing, Personnel Management, Property Management, Recruiting, Rentals, Training, Yardi, Sales, Event Planning
Education
Universidad del Turabo 2007 — 2010
BS, Marketing
University of Illinois at Chicago
BS
Cravath, Swaine & Moore LLP June 2015 - Present
Cravath, Swaine & Moore LLP October 2013 - June 2015
Seward & Kissel LLP August 2012 - October 2013
U.S. Department of Energy May 2012 - August 2012
Center for Ultra-wide-area Resilient Electric Energy Transmission Networks January 2012 - July 2012
University of Tennessee May 2010 - August 2011
Knewton, Inc January 2010 - June 2010
Westgate Resorts June 2009 - August 2009
SevierCountyNews.com June 2008 - August 2009
Skills
Research, Environmental Policy, Qualitative Research, Energy Policy, Public Speaking, Corporate Law, Renewable Energy, Legal Research, Management, Microsoft Office, Business Development, Social Media, Solar Energy, Finance, Google Docs, SuperForm, Outlook, Sales, Marketing, LexisNexis InterAction, CRM, Quantitative Research, Bloomberg, Capital IQ, Thomson ONE, Mergermarket, Dealogic, BoardEx, Dropbox, iManage, DOCS Open, Hummingbird, LegalKey, Elite Webview
Education
University of Tennessee-Knoxville 2008 — 2012
Bachelor of Arts, summa cum laude, College Scholars: Religion, Environment & Policy
The University of Manchester 2011 — 2011
Semester Exchange, Law, Sociology, First Class Distinction
Sevier County High School 2004 — 2008
Honors Diploma, Valedictorian
Westgate Resorts May 2015 - Present
Walt Disney World Swan and Dolphin September 2013 - May 2015
Omni Hotels May 2013 - September 2013
Walt Disney World Swan and Dolphin May 2010 - May 2013
Walt Disney World Swan and Dolphin December 2007 - May 2010
Tourico Holidays October 2003 - December 2007
Skills
Trade Shows, Sales, Training, Hotels, Hospitality, Tourism, Event Management, Hospitality Industry, Resorts, Event Planning, Meeting Planning, Hospitality Management, Revenue Analysis, Customer Service, Budgets
Education
Seminole State College of Florida 2002 — 2003
AA, English
Wingate University 2001 — 2002
English
Independent Contractor October 2013 - Present
Island One Resorts May 2012 - October 2013
Vista Cay by Millenium February 2011 - June 2012
Westgate Resorts May 2010 - February 2011
Celebrity Resorts January 2007 - December 2009
Westgate Resorts December 2002 - January 2007
SUNTERRA RESORTS January 1999 - December 2002
HOTEL ROYAL PLAZA, Downtown Disney May 1996 - December 1998
Skills
Yield Management, Forecasting, Budgets, Resorts, Hotels, Revenue Analysis, Trend Analysis, Hospitality Management, Hospitality Industry, Front Office, Training, Business Analysis, Hotel Management, Lodging, Analysis, Rooms Division, Hospitality, Team Building, Tourism, Management, Marketing, Leadership, Customer Service, Sales, Pricing, Property Management..., Strategy, Revenue Forecasting, Income Statement, Trade Shows, Opening Hotels, Customer Satisfaction, Catering, Food & Beverage, Pre-opening, Timeshare, Hotel Booking, OnQ, Concierge Services, Event Management, Marketing Strategy, Microsoft Office, Budgeting, Sales Management
Education
Kapaun Mt. Carmel High School, Wichita Kansas
The University of Kansas
Wichita State University
Westgate Resorts December 2000 - Present
South Florida State College January 2000 - August 2000
Department of Education of Puerto Rico August 1997 - December 1999
Skills
Quality Assurance, Software Quality..., Testing, Training, Team Leadership, Databases, Access, Management, Employee Training, Call Centers, Supervisory Skills, Marketing, Customer Service, Hotels, Complaint Management, Event Planning, Microsoft Excel
Education
University of Puerto Rico
BA, Secondary Education
LEGO Group January 2012 - Present
LEGO September 2010 - December 2011
Freelance Graphic Designer January 2004 - December 2011
Norma Kamali October 2008 - June 2010
Pinch A Penny Inc December 2005 - March 2008
Westgate Resorts December 2002 - November 2004
Iron Horse Entertainment Group/E.S.Sports February 2000 - October 2002
Skills
Creative Direction, Graphic Design, Graphics, Photoshop, Art Direction, Newsletters, Adobe Creative Suite, Illustrator, Layout, Typography, Logo Design, Brochures, InDesign, Illustration, Flyers, Motion Graphics, Concept Design, Animation, Art, Image Manipulation, After Effects, Concept Development, Visual Communication
Education
Digital Animation and Visual Effects School 2002 — 2003
AS, 3D Animation and Visual Effects
Springfield Technical Community College 1999 — 2001
AS, Graphic Arts
Cathedral High School 1994 — 1998
School of Visual Arts
Dentsply August 2010 - Present
JPMorgan Chase July 2008 - July 2010
Westgate Resorts January 1998 - March 2007
Skills
Sales, Account Management, Direct Sales, Customer Service, Team Building, Selling, Process Improvement, Management, B2B, Team Leadership
Education
University of Puerto Rico 1987 — 1991
Westgate Resorts November 2013 - Present
COSO SUNSET VACATION CLUB May 2009 - December 2012
Westgate Resorts May 2006 - May 2009
GOLDA CANYON RESORTS 2003 - 2006
MAYANA PALACE 1999 - 2003
KRYSTAL VACATION CLUB 1997 - 1999
G PRODUCT LOS ANGELES 1994 - 1997
Villa Del Palmar February 1990 - 1994
Skills
Marketing, Sales Presentations, Direct Sales, Management, New Hires, Training, Recruiting, Motivational Speaking, Logistics, Promotions, Roadshows, Events, Hotels
Education
San Diego Mesa College
Universidad Autonoma de Tepic
Tourism and Travel Services Management
SeaWorld Orlando March 2014 - August 2014
Kalahari Resorts & Conventions September 2011 - January 2013
Westgate Resorts January 2005 - October 2010
Skills
Menu Engineering, Hospitality Industry, Banquets, Cakes, Cake Decorating, Desserts, Hotels, Cuisine, Bread, Inventory Management, Pre-opening, Catering, Hospitality Management, Hospitality, Customer Service, Food Service, Pastry, Hotel Management, Resorts, Event Planning, Culinary Management, Culinary Skills, Purchasing, Chocolate, Food & Beverage, Restaurants, Fine Dining, Recipe Testing, Recipes, Food Cost Management, Sanitation, Menu Development, Menu Costing, Food Cost Analysis, Culinary Education, Cooking, ServSafe, Italian cuisine, Gastronomy, Sauces, Food Safety, Baking, Food Preparation, Food Quality, Gourmet, Chef, Restaurant Management, Mediterranean, Pre-opening experience, Food
Education
Culinary Institute of America 1991 — 1993
Baking and Pastry Arts/Baker/Pastry Chef
BookIt.com August 2015 - Present
Westgate Resorts June 2014 - August 2015
Meridian Medical Management October 2014 - January 2015
Walt Disney World June 2013 - March 2014
Best Buy October 2011 - November 2012
GE Healthcare January 2011 - January 2012
Walt Disney Company January 2009 - May 2009
Centerplate 2004 - 2009
Skills
Customer Service, Management, Microsoft Office, Hospitality, Customer Satisfaction, Training, PowerPoint, Leadership, Sales, Innovation Management, Guest Recovery, Inventory Control, Policy, Data Entry, Supervisory Skills, Teamwork, Access, Administration, Microsoft Excel, Team Building, Microsoft Word, Budgets, Social Networking, Analysis, Data Analysis, Event Planning, Time Management, Outlook, Inventory Management, Databases, Communication, Business Analysis, Research, Leadership Development, Problem Solving, Public Speaking, Public Relations, Business Intelligence, Project Management, Operations Management, Business Strategy, Data Management, Data Modeling, Database Design, Database Administration, Business Intelligence...
Education
University of Phoenix 2015 — 2016
Master's degree, Information Systems with Business Analytics Certificates
University of Phoenix 2012 — 2014
Bachelor's degree, Business Management, 3.62
Schenectady County Community College 2007 — 2009
Associate's degree, Business Administration
ELITE INTERNATIONAL TRAVEL CLUB January 2012 - August 2014
The Newport Beachside Hotel & Resort January 2010 - January 2012
Vacation Village Resorts January 2008 - January 2010
AT&T October 2008 - April 2009
Westgate Resorts January 2006 - January 2008
Audi of America January 2005 - December 2006
Honda of America Mfg., Inc. January 2004 - January 2005
General Motors January 2003 - January 2004
Skills
Sales Management, Sales, Marketing, Timeshare, Hospitality, Retail, Finance, Economics, Internet, Telemarketing, Salesforce Training, Team Leadership, Leadership, Public Speaking, Public Relations, Networking, Social Media Marketing, Start-ups, Capital Raising, Tourism, Travel, Coaching, Entrepreneurship, Personal Development, Training
Education
GOLD COAST SCHOOL OF REAL ESTATE 2014 — 2014
SALES ASSOCIATE, Real Estate
Universidad Libre de Colombia 1993 — 1998
Master of Business Administration (M.B.A.), Economics
Latin Trade Group August 2011 - September 2012
Coral Gables Rotaract June 2011 - June 2011
Take Stock in Children March 2010 - June 2011
The Golden Rule Foundation January 2009 - October 2009
Westgate Resorts March 2006 - January 2009
Westgate Resorts March 2003 - March 2006
Skills
Social Media, Strategic Planning, Public Speaking, Public Relations, Marketing, Account Management, Exceptional People..., Sales, Leadership, Management, Training, Fundraising, Strategy, Contract Negotiation, Customer Service, Negotiation, Real Estate, Sales Management, Recruiting, Event Planning, Marketing Strategy, Selling, Entrepreneurship, Team Building, Event Management, Microsoft Office
Education
Rollins College - Crummer Graduate School of Business 2015 — 2017
Master of Business Administration (M.B.A.)
University of Phoenix 2006 — 2010
B.S., International Business Administration
Protection First Alarm & Video June 2013 - Present
Foley Hoag LLP July 2011 - March 2013
Aetna March 2010 - May 2011
Westgate Resorts March 2005 - May 2010
Skills
Customer Service, Leadership, Microsoft Office, Problem Solving, Windows, Legal Documents, Communication, Print Management, Production Managment, Management, Training, Digital Printing, Process Improvement, Print, Strategic Planning, Project Management, Litigation Support, Contract Negotiation, Outlook, Sales
Education
Technical Career Institutes 2000 — 2002
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Brookwood Academic Academy 1993 — 1995
High School Diploma
Westgate Resorts June 2011 - Present
Freelance May 2008 - Present
Western Kentucky University August 2008 - May 2010
The Legendary October 2009 - October 2009
The Texas Journalist - The University of Texas at Austin January 2007 - May 2007
The Daily Texan - The University of Texas at Austin September 2005 - May 2007
Education
Western Kentucky University 2008 — 2010
M.A., English
The University of Texas at Austin 2004 — 2008
Bachelor's, Print Journalism
The Institute of Internal Auditors Inc. May 2015 - Present
FirstService Residential February 2011 - May 2015
SEACOR Holdings 2008 - 2011
Hilton Grand Vacations 2005 - 2008
Westgate Resorts 2003 - 2005
SeaWorld Orlando and Discovery Cove 2000 - 2001
Hyatt Hotels Corporation 1987 - 2000
The Inn at Mill River 1985 - 1987
Skills
Talent Acquisition, Recruiting, Payroll, Mergers, Negotiation, Employee Relations, Onboarding, Benefits Administration, HRIS, Deferred Compensation, Talent Management, Employee Benefits, Human Resources, Performance Management, New Hire Orientations, Succession Planning, Labor Relations, Workforce Planning, HR Policies, Organizational..., Employee Engagement, Applicant Tracking..., Interviews, College Recruiting, Personnel Management, Hiring, Employment Law, FMLA, Employee Training, Team Building, PeopleSoft, Leadership Development, Affirmative Action, Mergers & Acquisitions, ADP Payroll, Conflict Resolution, EEOC, Organizational..., SPHR, Internet Recruiting, Workers Compensation, Temporary Placement, Employee Handbooks, Job Descriptions, Compensation & Benefit, Training, Staff Retention, Employee Recognition, Taleo, Background Checks
Education
The George Washington University 1979 — 1985
Bachelor's, Art History
Wilton High School, Wilton, Connecticut
General Studies
CFI/Westgate Resorts 2006 - Present
Westgate Resorts 2006 - Present
Dont Look Productions April 1995 - Present
DRTV November 2005 - April 2006
Eastern Pacific Holdings February 2003 - October 2005
Skills
Logo Design, Graphic Design, User Interface Design, Graphics, Web Development, Illustrator, CMS, Brochures, Digital Media, Adobe Creative Suite, QuarkXPress, After Effects, Social Media Marketing, Web Design, ActionScript, Creative Direction, Wordpress, InDesign, Advertising, Online Advertising, Facebook, Copywriting, Email Marketing, SEO, Premiere, Brand Development, HTML 5, Photoshop, CSS, Photography, WordPress
Education
Seminole State College 2000 — 2004
AS, Digital Media
State University of New York College at Plattsburgh 1990 — 1991
Colliers International Canada November 2007 - Present
Westgate Resorts January 2005 - January 2006
Pressure.org January 2004 - December 2005
Skills
Negotiation, Marketing, Financial Analysis, Research, Analysis, Real Estate, Real Estate Transactions, Property Management, Real Estate Development, Leases, Location Intelligence, Investment Properties, Marketing Strategy, Employee Surveys, Contract Negotiation, Commercial Real Estate, Disposition
Education
OREA 2006 — 2006
Real Estate
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 2003 — 2005
BA, Marketing
Seneca College of Applied Arts and Technology 2001 — 2003
BAD, Managment
Orlando Economic Development Commission October 2010 - Present
Hispanic Chamber of Commerce of Metro Orlando 2010 - Present
MACF 2010 - Present
Orlando Economic Development Commission May 2002 - October 2010
Epik Communications October 2000 - November 2001
Corporate Express 1999 - 2000
Westgate Resorts 1998 - 1999
InterContinental Hotels Group 1993 - 1997
Skills
Computer: MS Office,..., Spanish, Database Admin, Non-profits, Leadership, Training, Economic Development, New Business Development, Marketing Strategy, Project Management, MS Project, Business Development, Nonprofits, Management, Project Planning, Marketing, Budgets, Business Planning, Fundraising, Government, Public Speaking, PowerPoint, Formation, Entrepreneurship, Strategy, Public Relations, Advertising
Education
International Economic Development Council 2011 — 2011
Credit Analysis
International Economic Development Council 2011 — 2011
Business Retention and Expansion
Orange County Public Library 2011 — 2011
Microsoft Access 2007
Orange County Public Library 2011 — 2011
Adobe Photoshop CS5
Orange County Public Library 2011 — 2011
Ganntt Charts for Project Management
The International Import-Export Institute 2004 — 2005
Certificate, Importing-Exporting Environment
The International Import-Export Institute 2004 — 2005
Certificate, Documentation for the Global Village
Seminole State College of Florida 2004 — 2004
Certificate, Japanese I & II
University of South Florida 2003 — 2003
Certificate, Basic Economic Development (BEDC)
Valencia College 2002 — 2002
Certificate, Oracle 8i Database Administration
MetaSource June 2015 - Present
Westgate Resorts September 2014 - June 2015
Westgate Resorts January 2013 - September 2014
National Benefit Services, LLC March 2012 - January 2013
Pro Building Services, Inc. September 2011 - March 2012
Wells Fargo February 2009 - December 2011
Wells Fargo July 2011 - August 2011
US Bank April 2007 - August 2008
The Church of Jesus Christ of Latter-day Saints December 2004 - December 2006
Skills
Human Resources, Customer Service, Recruiting, Employee Benefits, Management, Microsoft Office, Interviews, Payroll, Sales, HR Policies, Teamwork, Policy, Time Management, Hiring, System Administration, Access, 401k, Administration, Temporary Placement, HRIS, Wordpress, Databases, OS X, Adobe Creative Suite, Mac OS X, Photoshop, Interviewing, Compliance, Employee Relations, Employee Training, Organizational...
Education
Utah State University - Jon M. Huntsman School of Business 2015 — 2016
Master of Human Resources
Utah State University - Jon M. Huntsman School of Business 2008 — 2011
Bachelor of Science, Human Resource Management
Salt Lake Community College 2007 — 2008
AS, General Studies
Taylorsville High School
Essence Pilates, Yoga & Mindful Living; Range Park City; Park City School District; Hotel Park City March 2014 - Present
Park City Municipal Corporation February 2006 - March 2014
Park City Municipal Corporation April 2005 - February 2006
Wells Fargo July 2004 - April 2005
Westgate Resorts November 2003 - May 2004
Surefoot Corporate December 2002 - May 2003
Deer Valley Lodging/Premier Resorts December 2000 - February 2002
Skills
Pilates, Dance, Teaching, Coaching, Fitness, Injury Prevention, Wellness, Well Being, Strength Training, Volunteering, Public Speaking, Benefits Administration, Conflict Resolution, Employee Relations, Leadership, Customer Service, FMLA, EEO, New Hire Orientations, Compensation & Benefit, FLSA, HR Policies, COBRA, Policy Research, Microsoft Office
Education
Balanced Body 2013 — 2014
Comprehensive Pilates Instructor & Barre Certifications
University of Utah 1998 — 2008
Masters of Public Administration, HR Management
Leadership Park City Class XVIII
Salt Lake Community College
Salt Lake Community College
University of Utah Professional Education
Human Resources Management
Westgate Resorts April 2011 - Present
Grand Crowne Resorts October 2013 - May 2014
Zep MFG Co July 1998 - April 2011
Skills
Sales Management, New Business Development, Sales, Customer Service, Negotiation, Account Management, Key Account Management, Sales Operations, Direct Sales, Sales Process, Selling, Cold Calling, Customer Satisfaction, Sales Presentations
Education
Tennessee Technological University - College of Business Administration 1996 — 1998
Westgate Resorts February 1998 - Present
Skills
Timeshare, Revenue Analysis, Hospitality, Hotels
Education
University of Puerto Rico 1990 — 1997
Master of Business Administration (M.B.A.), Accounting and Business/Management
Westgate Resorts May 2008 - Present
Boys Scouts of America February 2009 - Present
Central Florida Investments/Westgate Resorts 2007 - May 2008
Westgate Resorts September 2004 - April 2007
Westgate Resorts September 2002 - September 2004
Sunterra Corp 1999 - 2001
Westgate Resorts 1997 - 1999
Skills
Accounts Payable, Financial Reporting, Forecasting, Budgets, Accounting, General Ledger, Access, Financial Analysis, Income Statement, Marketing, Auditing, Management, Leadership, Payroll, Operations Management, Variance Analysis, Analysis, Revenue Analysis, Accounts Receivable, Training, Account Reconciliation, Financial Statements, Account Management, Strategic Planning, Team Leadership, Sales, Hospitality, Internal Controls, Customer Satisfaction, Customer Service, Team Building, Financial Audits, Analytics, Journal Entries, Hiring, Inventory Management, Time Management, Finance, Cash Flow, Business Planning, Call Centers, Managerial Finance, Recruiting, QuickBooks, Human Resources, Microsoft Excel, Process Improvement, PeopleSoft
Education
Universidad de Puerto Rico 1990 — 1995
Bachelor of Science (BS), Accounting
Colegio Espiritu Santo 1982 — 1990
HS
Navair April 2010 - Present
NAIC January 2009 - May 2009
Welnia 2007 - 2008
Westgate Resorts 2005 - 2007
Oracle May 1991 - 2005
Oracle Consulting 1991 - 1995
Education
Universidad Nacional Autónoma de México 1900 — 1900
Bachelors, Applied Mathematics and Computer Science
NAIC January 2009 - Present
Welnia 2007 - 2008
Westgate Resorts 2005 - 2007
Education
Universidad Nacional Autónoma de México 1900 — 1900
Transaction Data System March 2009 - Present
Westgate Resorts June 2007 - December 2008
United States Navy June 2001 - May 2007
Education
Thomas Edison State College
Westgate Resorts December 2013 - Present
Westgate Resorts May 2013 - November 2013
Westgate Resorts September 2012 - April 2013
Independent Producers of America LLC 2009 - 2012
Cornerstone America 2005 - 2009
Orange County Public Schools 1985 - 2005
Skills
Sales Management, Management, Coaching, Marketing, Leadership, Business Strategy, Selling, Direct Sales, Account Management, Customer Satisfaction, Cold Calling, Sales Process, E-Learning, Sales Operations, New Business Development, Training, Salesforce.com, Lead Generation, B2B, Sales Presentations, Social Networking, Small Business, Contract Negotiation, Marketing Strategy, Recruiting, Leadership Development, Business Development, CRM, Social Media Marketing, Customer Retention, Selling Skills, Marketing Communications, Operations Management, Event Planning, Solution Selling, Key Account Management, Market Planning, Public Relations
Education
Rollins College
BS, Education
University of Central Florida
BS, Education
Westgate Resorts January 2013 - Present
Crawford & Company April 1986 - August 2004
Skills
Risk Management, Team Building, Insurance, Customer Service, Strategic Planning, Leadership, Training, Management, Sales, Sales Management, Negotiation, Contract Negotiation, Budgets, Recruiting, Employee Benefits
Education
State University of New York College at Geneseo 1981 — 1985
Bachelor of Science
Westgate Resorts May 2012 - Present
Multimedia USA August 2011 - January 2012
KELLOGG January 2011 - August 2011
CenturyLink January 2010 - January 2011
Telemundo January 2007 - January 2009
Hillshire Brands January 2005 - January 2007
Newbridge Securities August 2006 - December 2006
El Nuevo Dia January 2003 - January 2004
El Nuevo Dia 2003 - 2004
UNIVISION HOLDINGS, Univision & Telefutura Network January 2001 - January 2003
Skills
Microsoft Office, Account Management, Customer Service, Cold Calling, Social Media, Social Networking, Public Speaking, Online Advertising, Public Relations, Social Media Marketing, Creative Direction, Strategic Planning, Corporate Communications, Marketing, Digital Media, Press Releases, Media, Advertising Sales, Management, CRM
Education
Bachelor Business 1982 — 1987
Bachelor of Applied Science (BASc), Business Administration and Management, General
Universidad Metropolitana
Bachelor of Arts, Business Administration
Pine Grove Asset Management January 2006 - Present
TCIM Services 1997 - 2000
Westgate Resorts 1996 - 1997
MC Assembly and Test 1993 - 1996
FPL 1988 - 1991
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Basic VBA, Macro programming for..., Vlookup, Spreadsheets, Financial Reporting, Data Analysis, Data Management, Database Administration, Process Automation, PowerPoint, Procedure Creation
Education
University of Central Florida 1990 — 1993
Mathematics
The University of Texas at Austin 1986 — 1990
Engineering
Miami Sunset
Bluegreen Vacations May 2015 - Present
Bluegreen Vacations January 2014 - Present
Hilton Grand Vacations April 2013 - January 2014
Reservation Services International August 2012 - April 2013
Starwood Vacation Ownership July 2006 - February 2012
Starwood Vacation Ownership August 2004 - July 2006
Starwood Vacation February 1998 - August 2004
Westgate Resorts October 1995 - February 1998
Westgate Resorts 1995 - 1996
Skills
Data Analysis, Hospitality, Employee Recognition, Budgets, Team Building, Timeshare, Project Management, Event Planning, Hotels, Sales & Marketing..., Tourism, Hospitality Industry, Management, Human Resources, Negotiation, Hospitality Management, Time Management, Customer Service, Leadership, Marketing, Project Planning, Contract Negotiation, Training, Coaching, Onboarding, System Administration, Hotel Management, Employee Relations, Visio, Microsoft Excel, Outlook, Teamwork, Event Management, Customer Satisfaction, Process Scheduler, Forecasting, Salesforce.com, Hiring, Payroll, Revenue Analysis, Administration, Team Leadership, Recruiting, PowerPoint, Meeting Planning, Account Management, Employee Training, Trade Shows, Resorts
Education
Santa Fe Community College
Associate in Science Degree, Computer Software / Data Processing
Wyndham Worldwide October 2011 - Present
Bahama Bay Resort August 2005 - October 2011
Westgate Resorts 2002 - 2005
Interstate Hotels & Resorts 1998 - 2002
Midlantic National Bank 1988 - 1990
Education
Temple University 1983 — 1987
BA, Accounting
Manalapan 1979 — 1983
Westgate Resorts Command Sergeant Major Military PoliceUS ArmyJanuary 1981 - March 2007
Education
Webster University 2003 — 2005
Masters, Human Resources Development
Saint Leo University 1998 — 2003
Bachelors, Criminology
Westgate Resorts March 2008 - Present
Hughes Supply/HD Supply 1996 - 2006
Hughes Supply/HD Supply 1996 - 2006
Plymouth Rock Assurance Corporation 1987 - 1996
Education
Suffolk University - Sawyer Business School 1994 — 1996
MBA, Business Administration
University of Pittsburgh 1979 — 1983
B.S., Business Administration
Westgate Resorts 2013 - Present
Sullivan Family of Companies September 1996 - May 2012
Chicago History Museum 1995 - 1996
Deck the Walls 1994 - 1995
Seattle Sox 1990 - 1993
Skills
•Supervision of..., •Purchasing, •Customer Service..., •P&L Management and..., •Teambuilding and..., •Inventory Management, •Merchandising..., •Shrink Reduction/Loss..., Inventory Management, Marketing Strategy, Visual Merchandising, Merchandising, Retail, Sales, Sourcing, Management, Training, Store Management, E-commerce, Wholesale, Budgets, Purchasing, Product Development, Retail Buying, Apparel, Fashion, Forecasting, Profit, Trend Analysis, Pricing, Hiring, Customer Service
Education
The School of the Art Institute of Chicago
Foundations program completion
University of Minnesota-Twin Cities
Bachelor of Science Degree with Distinction, Retail Merchandising with Business Concentration
Westgate Resorts February 2010 - Present
Magical Memories Villas January 2008 - June 2009
Medieval Times January 2007 - October 2007
Skills
Hospitality, Hotels, Hospitality Industry, Revenue Analysis, Tourism, Marketing, Hotel Management, Trade Shows, Leisure Travel, Hospitality Management, E-commerce, Resorts, Pre-opening, Front Office, Sales, Leisure, Sales Management, Marketing Strategy, Yield Management, Customer Service, Online Travel, Team Building, Negotiation, Meeting Planning, Convention Services
Education
Universidad de Puerto Rico 1994 — 1998
Bachelor, Hotel & Restaurant Management
Westgate Park City Resort & Spa 2000 - Present
Westgate Resorts 1993 - Present
The Lodge at Westgate Park City Resort and Spa October 2009 - Present
Kim van Nymegen Inc 2000 - Present
Out Island Developement January 2003 - December 2008
Skills
Hospitality, Resorts, Hotels, Hospitality Management, Hospitality Industry, Sales, Revenue Analysis, Hotel Management, Sales Management, Social Media Marketing, Marketing Strategy, Customer Service, Event Planning, Marketing, Trade Shows, Tourism, Management, Budgets, Event Management, Online Advertising, Team Building, Online Marketing, Public Relations, Social Networking, Customer Satisfaction, Restaurants, Pre-opening, Food & Beverage, Yield Management, Direct Marketing, Leadership, Market Planning, Sellers, Contract Negotiation, Email Marketing, Negotiation, Business Planning, New Business Development
Education
Rollins College
EduK Group 2010 - Present
Universal Technical Institute 2009 - 2010
Remington College 2005 - 2009
Westgate Resorts 2001 - 2005
Skills
Compliance, Policy, Staff Development, Strategic Planning, Budgeting, Budgets, Training, Higher Education, Campus, Enrollment Management, CampusVue, Student Financial Aid, Public Speaking, Retaining Customers, Admissions, Leadership, Student Affairs, Adult Education, E-Learning, Customer Retention
Education
Rollins College - Crummer Graduate School of Business
Master of Business Administration (M.B.A.)
SUNY Geneseo
Bachelor of Arts (B.A.)
University of Cincinnati
Master of Arts (M.A.)
Holiday Inn Club Vacations January 2010 - Present
Westgate Resorts April 2007 - December 2008
Westgate Resorts May 2006 - April 2007
Skills
Email Marketing, Marketing, Event Management, Hospitality, Hospitality Industry, Advertising, Resorts, Marketing Strategy, Social Media Marketing, Hotels, Event Planning, Public Relations, Marketing Communications, Leadership, Social Networking, Tourism, Direct Marketing, Customer Service, Customer Satisfaction, Copywriting, Budgets, Account Management
Education
Southern Illinois University, Carbondale 2001 — 2005
Bachelor of Science, Communications: specialization in Public Relations; minor in Journalism
Resort Land Realty Philippines 2007 - Present
Westgate Resorts April 2004 - July 2007
Skills
Real Estate
Education
Universidad Autónoma de Nuevo León
Northwestern Mutual April 2015 - Present
Westgate Resorts September 2011 - January 2015
The Grove at Orlando Holding LLC February 2008 - April 2011
Convex C.A. January 1992 - February 2002
Skills
Rentals, Property Management, Real Estate, Management, Customer Service, Microsoft Office, Marketing, Negotiation, Strategic Planning, Sales, Marketing Strategy, Sales Management, Team Building, Budgets
Education
Cameron Real Estate School 2005 — 2006
Real Estate Associate, Real Estate Development
Universidad Centro Occidental 'Lisandro Alvarado' 1987 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Westgate Resorts March 2012 - Present
APM August 2006 - March 2012
Skills
Employee Benefits, Employee Relations, Performance Management, Coaching Staff, Employment Law, Employee Orientations, Unemployment Claims, Executive Coaching, Change Management, Leadership Development, Talent Management, Onboarding, New Hire Orientations, Leadership
Education
Strayer University-Florida
Bachelor's Human Resources Management
Trustco Bank November 2014 - Present
Trustco Bank 2006 - Present
Century 21 2004 - 2008
First United Mortgage 2003 - 2007
Irwin Mortgage 2002 - 2003
Westgate Resorts 1996 - 2002
Skills
Investment Properties, Underwriting, Loan Origination, Finance, Customer Service, Refinance, Budgets, First Time Home Buyers, Residential Mortgages, Mortgage Lending, Branch Banking, Sales Management, Banking, Credit, Small Business Lending, Sales, Mortgage Banking, Real Estate, Referrals, Customer Retention, Loans, Commercial Mortgages, Investments, Real Estate Financing, Consumer Lending
Education
Universidad de Puerto Rico
Westgate Resorts May 2014 - Present
Lumber Liquidators April 2013 - Present
Sears Holdings Corporation June 2012 - January 2013
Chrysler Jeep Dodge March 2012 - June 2012
Honda of America Mfg., Inc. December 2011 - March 2012
Gander Mountain July 2011 - October 2011
Gander Mountain March 2011 - July 2011
Ultimate Electronics February 2010 - March 2011
Dick's Sporting Goods August 2009 - January 2010
Dick's Sporting Goods February 2009 - August 2009
Skills
Retail, Inventory Management, Merchandising, Customer Service, Scheduling, Training & Development, Sales Recruitment, Management, Leadership, Employee Training, Training, Sales Management, Sales, Store Management
Education
Stony Brook University 2005 — 2008
History
SUNY Stony Brook University
Start
Bachelor of Arts, European History
Westgate Resorts May 2014 - Present
CNA November 2003 - May 2014
Professional Administrators 2000 - 2003
Managed Comp 1997 - 2000
Adjustco July 1985 - July 1997
Skills
Spanish, Filipino, Lay Carmelite, Workers Compensation, Litigation, Council of catholic..., Construction Risk, Claim, Litigation Management, Claim Investigation, Claims Resolution, Mediation, Managed Care, Claims Management, Workers' Compensation..., Insurance
Education
Seminole Community College 1989 — 1991
AA, Business Administration
Lake Howell High School 1981 — 1985
HS, Business Administration
Margarita de Escocia Mexico City 1977 — 1981
8th Grade
Colegio de Santa Isabel Naga Philippines 1973 — 1977
4th grade
Colegio de Santo Angel Madrid Spain 1970 — 1973
1st Grade
Certifications
Orange County Public Schools January 2011 - Present
Westgate Resorts June 2006 - June 2009
Skills
Bilingual-Spanish, ESL, Customer Service, Community Outreach, Tutoring, Public Speaking, Spanish, Teaching
Education
The College of New Rochelle 1997 — 2000
MS Education, TESOL
SUNY New Paltz 1994 — 1996
Bachelor of Arts, English/ Creative Writing
Orange County Convention Center January 2015 - Present
Kisselback Ford July 2011 - December 2014
SeaWorld Parks & Entertainment February 2010 - July 2011
Westgate Resorts August 2009 - January 2010
Hyatt Hotels and Resorts 1975 - 1990
Skills
Sales, Event Management, Hospitality, Customer Service, Event Planning, New Business Development, Team Building
Education
Thomas Edison State College
BSBA, Management
AEI May 2012 - Present
Lockheed Martin October 2010 - May 2012
Westgate Resorts December 2008 - October 2010
Skills
JavaScript, jQuery, Ajax, PHP, XML, HTML + CSS, C#, ColdFusion, SQL Server, MySQL, Drupal, Wordpress, ASP.NET, MVC, JSON
Education
University of Central Florida 2005 — 2008
Bachelor's degree, Information Technology, 3.6
Tallahassee Community College 2003 — 2005
Associate of Science (AS), Information Technology, 3.6
Westgate Resorts July 2015 - Present
Skills
Real Estate License, Project Management, Procurement Contracts
Education
Valencia College 2010 — 2013
AS, Cyber Security
Stetson University 2011 — 2012
Project management
Echo Global Logistics February 2011 - Present
Expeditors International May 2010 - February 2011
Expeditors International May 2010 - February 2011
Dance Academy USA December 2003 - June 2009
Resort Equities September 2007 - February 2009
Westgate Resorts May 2005 - August 2005
Skills
Marketing, Marketing Strategy, Market Research, Marketing Communications, Sales, Social Media Marketing, Account Management, Email Marketing, Marketing Management, Marketing Research, Event Management, Brand Management, Salesforce.com, Cold Calling, Logistics
Education
San Jose State University 2003 — 2008
Bachelor of Science, Marketing
Academy of Travel and TourismJune 2003 Oak Grove High School 1999 — 2003
Swag Decor July 2014 - Present
The Westin St. Louis August 2013 - Present
The Westin Philadelphia October 2012 - August 2013
The Westin Philadelphia June 2012 - September 2012
The Westin Philadelphia March 2012 - June 2012
B&D Motors Inc. March 2009 - March 2012
Gaylord Entertainment October 2006 - March 2009
Walt Disney World October 2005 - March 2008
Westgate Resorts May 2006 - September 2006
Wyndham Vacation Ownership December 2005 - May 2006
Skills
Special Events, Hotels, Event Planning, Event Management, Customer Service, Accounts Receivable, Resorts, Catering, Leadership
Education
SUNY Cortland 2002 — 2004
Bachelor's degree, Parks, Recreation and Leisure Studies
SUNY Delhi 1999 — 2001
Associate's degree, Parks, Recreation and Leisure Studies
Westgate Resorts July 2013 - Present
Self-Employed Trader July 2011 - July 2013
United States Air Force February 2010 - March 2011
United States Air Force February 2006 - February 2010
United States Air Force April 2003 - February 2006
United States Air Force January 2003 - April 2003
United States Air Force September 2001 - January 2003
Skills
Security Clearance, Military Experience, Security, Information Assurance, Air Force, Cisco Technologies, TCP/IP, IT Management, Component Diagrams, Military Leadership, Network Security, CONOPS, Organizational..., Emergency Management, Government, Program Management, Team Leadership, Investigations, Troubleshooting, Problem Solving, Mentoring, Administration, Policy, Risk Assessment, Planning, Crisis Management, Information Operations, DoD, IT Operations, Information Security..., Microsoft Office Suite, Integration/Test Plans, Java SE, Military, Leadership, Command, Network Administration, Project Planning
Education
Trident University International 2010 — 2012
Master of Science in Information Technology Management, Computer and Information Sciences, Management, 3.8
University of Florida 1996 — 2001
Bachelor of Science (BS), Computer Engineering
Weatgate Resorts September 2013 - Present
Westgate Resorts May 2013 - February 2014
Hilton Parc Soleil January 2012 - August 2012
Orange Lake August 2011 - November 2011
Winter Park, St.Pete, Tampa February 1998 - April 2011
Skills
Customer Service, Sales, Real Estate, Investment Properties, Marketing, Mortgage Lending, Strategic Planning, Marketing Strategy, Advertising, Social Media, Retail, Customer Satisfaction, Training
Education
Valencia College 1989 — 2021
Associate of Arts (AA), Social Psychology
Rollins College 1987 — 1989
AA, Psychology
Pennys Ann's Cafe March 2011 - Present
Westgate Resorts June 2010 - Present
Mikado January 2009 - 2010
Westgate Resorts March 2008 - July 2008
Skills
Bilingual, Customer Relations, Teamwork
Education
Salt Lake Community College 2009 — 2010
Westgate Resorts June 1996 - Present
Education
Slippery Rock University of Pennsylvania 1987 — 1990
BS
Westgate Resorts December 2011 - Present
LTD Hospitality Group August 2007 - December 2011
Education
Saint Leo University
McCalla Raymer, LLC March 2014 - Present
McCalla Raymer, LLC July 2013 - March 2014
McCalla Raymer, LLC April 2013 - July 2013
Morgan & Morgan LLC November 2012 - April 2013
Morgan & Morgan LLC July 2012 - November 2012
Waldorf Astoria Hotel May 2012 - October 2012
Embassy Suites February 2012 - July 2012
Westgate Resorts July 2008 - October 2011
Westgate Resorts June 2006 - July 2008
Westgate Resorts March 2004 - June 2006
Skills
Managment, Excel, Word, PowerPoint, Outlook, Access, Quickbooks, Kronos, MR Property Management..., Data Entry, Inventory Management, Shipping/receiving, Logistics, Customer Relations, Journal Entries, Accounts Receivable, Collections, Payroll, Training & Development, PBX, Account Reconciliation, Management, Microsoft Excel, Microsoft Word
Education
Southern New Hampshire University 2013 — 2014
Master of Science (MS), Accounting with concentration in Forensic Accounting
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Accounting
Freedom High School 2000 — 2004
Diploma, General Studies
Westgate Resorts September 2013 - Present
Westgate Resorts March 2013 - September 2013
Cooke's Gardens February 2012 - December 2012
Great Wolf Lodge March 2009 - February 2012
Bennett's Creek Wholesale Nursery April 2006 - October 2008
Skills
Inventory Management, Facebook, Direct Sales, Online Research, Retail Sales, Landscaping, Language Teaching, Microsoft Word, Wordperfect, Cashiers, Academic Tutoring, Real Estate
Education
Virginia Tech 1993 — 1995
M. A. Ed., Curriculum and Instruction
Sweet Briar College 1980 — 1984
B. A., Spanish
Michel Properties And Investments March 2013 - Present
Corpes Tax January 2007 - Present
WF Realty Corp March 2004 - March 2013
CarePlus Health Plan January 2007 - January 2012
Westgate Resorts January 1995 - January 2002
Skills
Real Estate, Negotiation, Customer Service, Microsoft Office, Marketing, Entrepreneurship, Short Sales
Education
Strayer University 2012 — 2013
Information Technology
Strayer University
A.A, Network / Information Systems
ITT Technical Institute
University of Maine at Augusta September 2011 - February 2013
Westgate Resorts 2004 - 2006
Skills
PowerPoint, Research, Microsoft Word, Microsoft Office, Event Planning, Outlook, Public Speaking, Microsoft Excel, Data Entry, Teamwork, Nonprofits, Community Outreach, Fundraising, Volunteer Management, Social Media, Access, Administration, Higher Education, Social Networking, Blogging, Teaching, Data Analysis, Editing
Education
University of Maine at Augusta 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General; Small Business
Santa Fe Community College 1998 — 2000
Associate of Science (A.S.), Office Systems Technology
Gov. Baxter School
Gov. Baxter School
Walmart January 2010 - July 2011
Westgate Resorts October 2008 - December 2008
Education
Valencia Community College 2007 — 2013
Seminole Community College 2012 — 2012
Staples May 2014 - Present
Michaels Stores, Inc. September 2013 - January 2015
Westgate Resorts January 2011 - November 2012
Utrecht Art Supplies January 2008 - September 2010
Regal Entertainment Group March 2007 - November 2007
Skills
Illustrator, Illustration, Photoshop, InDesign, Graphic Design, Adobe Creative Suite, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Watercolor, Acrylic Painting, HTML, CSS, Typography, Mac, Art, Web Design, Layout, Painting, Printmaking
Education
Valencia Community College 2012 — 2013
Technical Certificate, Graphics Interactive Design Support
Savannah College of Art and Design 2006 — 2010
Bachelor of Fine Arts (B.F.A.), Illustration
Worldmark Resorts By Wyndham January 2015 - Present
Westgate Resorts February 2001 - September 2010
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
BioSolutia November 2012 - Present
Westgate Resorts November 2011 - November 2012
Walgreens January 2010 - November 2011
Aetna August 2007 - September 2009
Skills
Managed Care, Medicare, HIPAA, Medicaid, Healthcare, Access, Customer Service, Training, Software Documentation, Outlook, Process Improvement, Data Entry, Microsoft Office, Insurance
Education
Seminole Community College 2008 — 2010
Business Administration and Management, General
Valencia Community College 2004 — 2008
Business Administration and Management, General
Westgate Resorts August 2015 - Present
Westgate Resorts August 2014 - Present
Westgate Resorts January 2014 - August 2014
Universal Orlando August 2013 - January 2014
SeaWorld Parks & Entertainment January 2013 - August 2013
Eclectic Trading Company November 2012 - August 2013
Skills
Sales, Marketing Strategy, Photoshop, Social Media Marketing, Digital Media, Website Development, Themed Entertainment, AutoCAD Architecture, AutoCAD Civil 3D, Illustrator, Commissioning, Leadership, Marketing, Customer Satisfaction
Education
University of Central Florida
Bachelor of Science (BS), Mechanical Engineering
Seminole Community College
Bachelor of Science (BS), Architectural Engineering
Ritz Carlton May 2012 - July 2014
Tommy Hilfiger November 2010 - July 2011
Target November 2010 - July 2011
Westgate Resorts April 2010 - July 2010
Walmart February 2009 - March 2010
Skills
Customer Service, Hospitality, Food & Beverage, Customer Satisfaction, Hospitality Industry, Hotels, Banquets, Sommelier
Education
Cameron Academy for Real Estate 2014 — 2014
Real Estate
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2009 — 2010
Automotive Engineering Technology/Technician
Professional and Technical High School 2003 — 2007
Automotive Engineering Technology/Technician
Universal Orlando Resort June 2015 - Present
Westgate Resorts 2012 - 2015
Walmart May 2013 - November 2013
Education
Seminole State College of Florida 2012 — 2017
Business/Corporate Communications