Arise Virtual Solutions Inc.
Industry: Company
DescriptionHeadquarters: Miramar, Florida, United States Founded: 1994
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Arise Virtual Solutions Inc. Employees
Arise Virtual Solutions Inc. Administrative AssistantADTJuly 2002 - Present
Skills
Customer Service, Project Management, Billing Process, Administrative..., Executive Support, Job Scheduling, Payroll, Accounts Payable, Accounts Receivable, Electronic Payments, Payment Card Processing, Client Billing, Service Management, Dispute Resolution, Permit Compliance
Education
Penn Foster Career School 2008 — 2009
Certified Medical Transcriptionist
Indiana University Kokomo 2001 — 2002
Nursing
Arise Virtual Solutions Inc. 2013 - Present
Sterling Primary Care June 2014 - 2015
Adventist Health Partners Family Health Care September 2013 - March 2014
Quest Diagnostics August 2002 - September 2010
Skills
Research, Teaching, Management, Troubleshooting, Inventory Management, Public Speaking, Strategic Planning, Process Improvement, Healthcare Management, Appointment Scheduling, HIPAA, Coaching, Leadership Development, Social Networking, Training, Vital Signs, Leadership, Marketing
Education
Lincoln College of Technology-Melrose Park 2010 — 2011
Registered Medical Assistant, Health Services/Allied Health/Health Sciences, General
Orion Marketing February 2013 - Present
Arise Virtual Solutions Inc. December 2011 - Present
US Army January 2006 - January 2011
Labor Ready January 2008 - April 2010
Skills
Social Media, Event Planning, Marketing Strategy, Event Management, Marketing, Social Media Marketing, Social Networking, Coaching, Public Speaking, Music, Project Management, Music Production, Advertising, Public Relations, Photoshop, Entertainment, Music Industry, Facebook, Recording, Creative Writing
Education
ITT Technical Institute-Norfolk 2005 — 2006
Norfolk Skills Center 2001 — 2002
HVAC Building Maintenance
Reliable Healthcare Solutions April 2015 - Present
KSU June 2012 - Present
Arise Virtual Solutions Inc. November 2013 - April 2015
Help at Home, Inc. April 2013 - April 2014
Schaffner Limited/ Private Duty May 2009 - January 2012
Cingular and Centenial Wireless January 2005 - December 2007
Skills
Community Outreach, Customer Service, Cpr Certified, Training, Microsoft Word, First Aid, Volunteering, Policy, Healthcare, Medical Terminology, Critical Thinking, Time Management, Psychology, Nursing, Computer Proficiency, Looked After Children, Clerical Skills, Sales Operations, Interpersonal..., Interpersonal Skills, CPR Certified, Public Speaking, Microsoft Office, Microsoft Excel, Leadership
Education
Kennesaw State University 2012 — 2015
Bachelor's Degree, Human Services, General, Junior
Kennesaw State University 2012 — 2016
in progress, Clinical Psychology
TBC Corporation August 2015 - Present
Office Depot May 2012 - May 2015
Sam's Club May 2011 - June 2012
LiveOps January 2008 - June 2010
Arise Virtual Solutions Inc. October 2007 - January 2008
Prime Liquors January 2004 - July 2007
Skills
Microsoft Word, Customer Service, Management, Sales, Retail, Microsoft Office, Store Management, Customer Satisfaction, Windows, Time Management, Networking, Mobile Devices, Purchasing, Windows 7, Inventory Management, Merchandising, Retail Sales, Loss Prevention, Sales Management, Inventory Control, Windows 8, Windows XP, Windows Vista
Education
Palm Beach State College 2003 — 2013
Associates of Science (A.S.), Associate of Arts (A.A.), Computer Networking & Business Management
Lake Worth Community High School 2000 — 2003
High School Degree, General Studies
Arise Virtual Solutions Inc. March 2009 - Present
LOProducts, LLC June 2006 - Present
WMUG 2004 - Present
IUP August 2004 - December 2006
ICM 1998 - 2001
First Commonwealth Bank August 1993 - May 1998
Skills
Training, Public Speaking, Leadership Development, Analysis, Coaching, Research, Business Development, Leadership, Team Leadership, Mentoring, Human Resources, Talent Acquisition, Project Management, Networking, Non-profits, Instructional Design, Strategic Planning, Customer Service, Organizational..., Entrepreneurship, Marketing, Microsoft Office, Recruiting, Social Networking, Management, Nonprofits
Education
Indiana University of Pennsylvania 2003 — 2004
Masters, Adult Education and Communications
Kaufman ICM School of Business 1991 — 1992
Computer Management, Computers
Indiana University of Pennsylvania 1980 — 1986
Bachelor, Psychology
Arise Virtual Solutions Inc. March 2015 - Present
Arise Virtual Solutions Inc. October 2011 - Present
Access Worldwide Communications, Inc. September 2008 - October 2011
Access Worldwide Communications, Inc. January 2003 - September 2008
MHNet January 2000 - December 2002
TV Guide Magazine September 1996 - December 1999
Skills
Technology Operations, Call Centers, BPO, Call Center, Management, Cisco Technologies, Servers, IT Strategy, IT Operations, Microsoft Exchange, Networking, Troubleshooting
Education
Montgomery County Community College 1996 — 1999
A.S., Computer Science
Arise Virtual Solutions Inc. November 2013 - Present
Insperity April 2012 - May 2013
Asurion November 2011 - April 2012
California State Board of Equalization June 2009 - August 2011
California State Board of Equalization June 2007 - May 2009
Skills
Computer Proficiency, Preparation Of Reports, Team Leadership, Minute Taking, Billing Process, Program Budgeting, Travel Planning, Meeting Planning, Event Planning, Customer Service, Accounts Payable, Accounts Receivable, Background Checks, Claims Handling, Mailroom Operations, Invoicing, Proofreading, Office Management, Printers, Training, Employee Training, Data Entry, Typing, Online Research, Registration, Conference Coordination, Shipping, Web Chat
Education
Lee College 2014 — 2016
Health Information Technology
Sacramento High School 2000 — 2004
High School Diploma, General Education
SanMar May 2015 - Present
SanMar January 2014 - Present
University School of Nova Southeastern University August 2009 - June 2013
Arise Virtual Solutions Inc. November 2006 - August 2008
Ecocomp Enterprizes/Cybernation January 2006 - July 2006
Boston Culinary Group 1998 - 2006
Skills
Training, Active Directory, Linux, Process Improvement, Nonprofits, Troubleshooting, Outlook, Databases, Networking, System Administration, Network Administration, Help Desk Support, XP, Technical Support, Customer Service, Cloud Computing, Project Management, Team Leadership, Public Speaking, Windows, Computer Hardware, Operating Systems, Windows Server, Coaching, Data Entry, Educational Technology, Citrix, IIS, Hardware, Windows 7, VMware, Software Installation, Juniper, Telecommunications, Microsoft Exchange, Microsoft Word, Software Development, Avaya, Call Centers, Fundraising, Network Security, Microsoft Office, DNS, VPN, Dell Computers, PowerPoint, Research, Microsoft Technologies, Higher Education, Ghost Imaging
Education
Nova Southeastern University 2010 — 2011
Bachelor of Science (B.S.) - Did not Graduate, Computer Science
Caerian Inc 2010 — 2010
Certification, Apple Certified Support
North Miami Beach Sr. 1995 — 1998
High School Diploma, General Curriculum
Oak Grove
Touch Dynamic July 2015 - Present
Microelectronics January 2013 - Present
Advantage Technical Resourcing September 2009 - November 2012
Novartis 2010 - 2012
Arise Virtual Solutions Inc. January 2010 - September 2011
Stamina Tech & Design LLC January 2007 - August 2009
Citibank North America April 2000 - May 2006
Skills
Comptia A+ IT Technician, Network + Certified,, Apple Certified Mac..., Computer Hardware, HIPPA Certified, Final Cut Studio, Adobe Creative Suite, HP MFP Devices, Newtek Tricaster, Switches, Hardware, HIPAA, CompTIA, Networking, Routers, Windows, Windows Server, System Deployment, Process Improvement, Printers, Team Leadership, Disaster Recovery, Tricaster, Troubleshooting, Technical Support, System Administration, DNS, Workstations, Software Documentation, Servers, SharePoint, IT Service Management, Microsoft Exchange, Databases, ITIL, Management, Customer Service, Strategic Planning
Education
Western Governors University 2013 — 2014
Master of Business Administration (MBA), Information Technology Management
DeVry University. 2010 — 2012
Bachelor of Science (B.S.), Technical Management - Information Security
Passaic County Community College 2001 — 2005
Associate of Arts and Sciences (A.A.S.), Computer information system - information security
National Income Life Insurance 2013 - Present
Gardiner and Theobald October 2010 - January 2013
Bennington Group, LLC August 2008 - October 2010
Arise Virtual Solutions Inc. November 2007 - September 2008
Skills
Contract Management, MS Project, Document Management, Customer Satisfaction, Customer Service, Documentation, Team Building, Training, Customer Retention, Data Entry, Leadership, Time Management, Account Management, Call Centers, Microsoft Office, PowerPoint, Telephone Skills, Vendor Management
Education
Mercy College 2010 — 2014
Paralegal Studies
Arise Virtual Solutions Inc. April 2011 - Present
A&D Direct LLC June 2007 - April 2011
CETCO May 2004 - April 2006
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, Windows, PowerPoint, Strategic Planning, Customer Satisfaction, Troubleshooting, Team Building, Windows 7, Process Improvement, Teamwork
Education
Sacramento City College 1988 — 1989
Vallejo Senior High 1986 — 1988
High School Graduate
Arise Virtual Solutions Inc. January 2012 - February 2014
Stevens Transport June 2005 - June 2007
Universal Tax Systems November 2004 - May 2005
Skills
Microsoft Office, Social Media, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Teamwork, Public Speaking, C++, HTML, Java, C, English, Matlab, Windows, AutoCAD, Event Planning, SQL, Team Leadership, Writing, Access, Troubleshooting, Data Entry, Graphic Design, Customer Retention, Time Management, Computer Hardware, Data Analysis, Operations Management, Customer Satisfaction, Marketing Strategy, Inventory Management, Software Documentation, Logistics, Visio, Social Networking, Team Building, Transportation..., Windows 7, Business Intelligence, Telephone Skills, Distribution Center..., Databases, Transportation, Training, Inventory Control, Strategic Planning, Account Management
Education
ITT Technical Institute-Kennesaw 2011 — 2014
Associate's degree, Information Technology Project Management
ITT Technical Institute-Kennesaw 2009 — 2014
Associate's degree, Criminal Justice and Corrections
Office Depot April 2015 - Present
Arise Virtual Solutions Inc. January 2014 - April 2015
Arise Virtual Solutions Inc. December 2010 - December 2013
Trafalgar Capital Advisors April 2008 - March 2010
Smith Barney/Citigroup November 2007 - March 2008
Skills
Analysis, Microsoft Excel, Business Process..., Process Improvement, Data Analysis, Organizational..., Finance, Organizational..., Financial Analysis, Business Analysis, Customer Service, Market Research, Leadership, Account Reconciliation, Statistics, Forecasting, Business Process, Financial Modeling
Education
Nova Southeastern University 2006 — 2008
MBA
University of Virginia 2001 — 2004
B.S. & B.A.
Arise Virtual Solutions Inc. December 2014 - Present
Mental Health Association of NYC September 2012 - December 2014
Automobile Club of Southern California January 2005 - September 2012
Verizon Wireless August 1999 - January 2005
Skills
Call Center, IVR, Vendor Management, Process Improvement, Vendor Relations, Team Building, Project Management, Management, Disaster Recovery, CRM, Project Planning, Customer Experience, Business Process, Cross-functional Team..., Outsourcing, Analytics, Program Management, Leadership, Operations Management, Avaya, Budgets, Workforce Management, Integration, Call Centers, Business Analysis, Customer Satisfaction, Team Leadership, Change Management, Training
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Pepperdine University, The George L. Graziadio School of Business and Management
Ada County April 2013 - Present
Consolidated Consultants Co. November 2011 - March 2013
Arise Virtual Solutions Inc. 2006 - 2013
Spotswood Law January 2005 - June 2011
Apex Systems August 2003 - December 2004
Verizon Wireless June 2001 - August 2003
MPower Communications January 2000 - May 2001
Personnel Connection April 1997 - September 1999
Waste Management June 1996 - April 1997
Skills
Microsoft Excel, Wordperfect, Access, QuickBooks, Microsoft Word, Invoicing, Timeslips, Westlaw, PowerPoint, Notary Public, Training, Intellectual Property, Microsoft Office, Outlook, Management, Word, Wordpress, Website Management, Website Building, Excel, PCLaw, Amicus, LexisNexis, Transcription, Dictation, Social Media, Quicken, Abacus, Internal Communications, Small Business Law, Estate Planning, Estate Tax Planning, Unclaimed Property, Financial Reporting, GASB, Year End Accounts, Bank Reconciliation, Public Administration, Estate Administration, Contract Negotiation, Legal Documents, Balance Sheet, Inventory Valuation, Compliance, Microsoft Technologies, Web Content, Tax Returns, General Ledger, IT Strategy, Database Administration
Education
Kaplan University 2005 — 2007
Associate of Science, Legal Assistant/Paralegal, A
Broward College 1994 — 1996
Political Science Major, A
Brown Institute 1990 — 1992
Associate of Science, Communication and Media Studies, A
Greyson Technologies Inc. March 2015 - Present
Tech Data February 2014 - September 2014
Tech Data July 2013 - February 2014
Tech Data December 2012 - July 2013
Greyson Technologies Inc. January 2011 - November 2012
Arise Virtual Solutions Inc. March 2010 - February 2012
Verizon Wireless Authorized Dealer March 2009 - February 2010
Cingular Wireless Authorized Dealer July 2006 - June 2008
Benchmark Legal Solutions January 2002 - June 2006
Skills
Business Development, Salesforce.com, Cisco Technologies, Management, HP Procurve, Constant Contact, Telegence, VMware, Cisco Sales Expert, BP Oil Spill Specialist, AT&T, Juniper Networks, Snooper, Carify, MyCSP, Phineox, HP, SAP, Microsoft, IBM, Lenovo, Brocade, Smartnet, HP Carepack, Logitech, Ergotorn, Chief, CompTIA A+, CRM
Education
St. Petersburg College 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), International Business
St. Petersburg College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Miami Dade College 1998 — 2001
Associate of Science (A.S.), Graphic Design
Miami Beach Senior High School 1994 — 1998
4yr, Graphic Design
Arise Virtual Solutions Inc. November 2010 - Present
Liazon November 2010 - January 2011
A.D.A.M., Inc. May 2008 - February 2009
A.D.A.M., Inc. January 2008 - May 2008
N.T. Air Freight January 2008 - January 2008
VARIOUS CONTRACT ASSIGNMENTS January 2007 - January 2008
Sulzer Metco October 2007 - December 2007
Honeywell International September 2007 - October 2007
American Para Professionals May 2007 - September 2007
Hearst Publishing January 2007 - February 2007
Skills
Outlook, Call Centers, Accounts Receivable, Management, Customer Service, Access, Invoicing, Accounts Payable, Credit, Sales, Process Improvement, Medical Coding
Education
Queens College 2006 — 2006
Medco
Professional Medical Coding
New York Institute of Technology
Business classes, Accounting; Economics, and Business Administration
Queens College
Business Administration
Walmart November 2013 - January 2015
LiveOps April 2011 - August 2012
Arise Virtual Solutions Inc. November 2010 - 2012
Skills
Photoshop, Graphic Design, Background Design, Logo Design, Photography, Business Cards, Painting, Photo Editing, Illustrator, Adobe Creative Suite, Customer Service, Call Centers, Technical Support, Client Billing, Microsoft Office, Apple Software, Windows Operating...
Education
Sandhills Community College 2009 — 2012
Bachelor, Graphic Design / Media
North Carolina Agricultural and Technical State University 2006 — 2009
None, Graphic Communication Systems with a concentration in Integrated Internet Technologies
Stella & Dot June 2013 - Present
Tanger Factory Outlet Centers, Inc. October 2012 - Present
Arise Virtual Solutions Inc. 2010 - Present
Ross Stores, Inc. November 2001 - Present
L.A. Mart May 2009 - September 2009
Twelfth St. by Cynthia Vincent April 2009 - July 2009
Dakota Events April 2008 - April 2008
Skills
Illustrator, Photoshop, InDesign
Education
Long Beach City College 2009 — 2010
FIDM/Fashion Institute of Design 2007 — 2009
Associate of Arts Degree; 2009, Merchandise Product Development
Arise Virtual Solutions Inc. May 2014 - Present
Orlando Sentinel Quality Assurance Representativeprecision response corp.January 1997 - June 2000
US Army July 1982 - July 1985
Skills
Customer Service, Newsletters, Final Cut Pro, News Writing, InDesign, Microsoft Office, Mac, Photoshop, Social Media Marketing, Publishing, Newspapers
Education
Now Faith Bible Institute
Pastoral Counseling and Specialized Ministries
Valencia College
Associate's Degree, Music Technology
Rollins College
Bachelor's Degree, Music Teacher Education
ZIM Integrated Shipping Services May 2015 - Present
FortuneBuilders Team October 2012 - February 2015
American Customer Care October 2010 - October 2012
Arise Virtual Solutions Inc. February 2006 - December 2011
Z57 Internet Solutions 2007 - 2008
Micktel Corporation 2004 - 2007
Skills
Microsoft Office, Data Entry, Typing, Management, Customer Service, Google Docs, Quality Assurance Review, Hiring Personnel, Customer Satisfaction, Call Centers, Social Networking, Call Center, Time Management, Merchandising, Outlook, Training, Sales
Education
University of Phoenix 2011 — 2014
Bachelor Of Science, Business Management/Human Resources
San Diego City College 2008 — 2010
General Education Courses, Business Administration and Management, General
Arise Virtual Solutions Inc. November 2013 - Present
Kreate Technology June 2013 - November 2013
Arise Virtual Solutions Inc. February 2009 - June 2013
Arise Virtual Solutions Inc. June 2006 - February 2009
Arise Virtual Solutions Inc. April 2004 - June 2006
Skills
Call Center, Computer Hardware, Crystal Reports, Management Consulting, Customer Satisfaction, Recruiting, Training, Team Leadership, Process Improvement, Management, BPO, Customer Service, Workforce Management, Team Management, Customer Experience, User Manual Development, Sourcing, Data Analysis, Call Centers, Human Resources, Cross-functional Team..., Technical Support, Troubleshooting, Leadership, CRM, Mentoring, Call Logging, Outsourcing, Time Management, Performance Management, Operations Management, Onboarding, Customer Retention, Vendor Management, Business Process..., Employee Engagement, Team Building, Hiring, Employee Relations, Software Documentation, Program Management
Education
Nova Southeastern University 2010 — 2012
Masters, Human Resource Management
American Intercontinental University 2000 — 2003
Bachelor Of Science, Engineering & Information Technology
Chocolate Blossom Catering Co. July 2011 - February 2014
Arise Virtual Solutions Inc. July 2011 - February 2013
Chester community Charter School October 2008 - July 2011
Harrah's Casino and Racetrack September 2005 - October 2008
Skills
Windows 7, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Access, AS400 system, Handle Multiple Projects, Multi-line Phone, Flexible to Change, Multi Tasking
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Morris Brown College 1991 — 1996
Bachelor's Degree, Mass Communication/Media Studies
Kelly Connect June 2015 - Present
Arise Virtual Solutions Inc. July 2014 - Present
Sprint 2013 - 2014
AT&T Mobility March 2010 - July 2011
Flextronics August 2006 - September 2008
Skills
Typing, Mobile Devices, Mobile Applications, Data Entry, Customer Service, Phone Etiquette, Apple, Cellular Communications, Empathy, Customer Satisfaction, Technical Support, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Outlook, Internet Explorer, Google Apps, Google Maps, Chrome, Email Etiquette, Military, Social Networking, Windows 7, Windows Vista, Windows Phone, Apple OS, iOS, Software, Customer Experience, Customer Support, Telecommunications
Education
University of Phoenix 2014 — 2016
Associate's degree, Human Resources Management/Personnel Administration, General, 4.0
Northwest Florida State College 2012 — 2016
Associate of Science (A.S.), Office Management and Supervision
Miami-Dade Police Department March 1994 - Present
Origami Owl Custom Jewelry March 2014 - Present
Avon July 2013 - Present
Arise Virtual Solutions Inc. March 2013 - January 2015
Avis Budget Group August 1988 - March 1992
Skills
Criminal Justice, Criminal Investigations, Enforcement, Executive Protection, Firearms, Homeland Security, Investigation, Police, Private Investigations, Sales, Surveillance, Background Checks, Crime Prevention, Interrogation, Law Enforcement, Physical Security, Public Safety, Security Operations
Education
Nova Southeastern University 2000 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General
Miami Dade College 1996 — 2000
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
King Technologies, LLC January 2015 - Present
Arise Virtual Solutions Inc. January 2014 - Present
DeKalb County Voter Administration June 2013 - Present
Clairmont Baptist Church September 2010 - Present
Arise Virtual Solutions Inc. December 2012 - September 2013
ITT Technical Institute June 2012 - June 2012
Capstone Project 2012 - 2012
Skills
Microsoft SQL Server, Active Directory, VMware, Python, Red Hat Linux, Webmin, Windows XP Pro, Cisco Routers, Windows 7, Apache 2, Access, PowerPoint, Ubuntu 9.10, Administrative..., Customer Service, Microsoft Word, CentOS, Microsoft Office..., TCP/IP protocols, SQL Server Management..., Subnetting, LAN-WAN, IP Addressing, VLAN, Microsoft Excel, Windows Server 2008, Windows Server, Software Installation, Troubleshooting, Networking, Leadership, Linux, Computer Hardware, Network Administration, Windows, Cisco IOS, Microsoft Office 2007, Windows XP, Switches, Servers, DNS, Routers, Help Desk Support, Technical Support, System Administration, Cisco Technologies, Network Security, Microsoft Office, TCP/IP
Education
ITT Technical Institute-Duluth 2010 — 2012
Associate of Science (AS), Computer Networking Systems, 4.0
Arise Virtual Solutions Inc. February 2015 - Present
Arise Virtual Solutions Inc. October 2013 - February 2015
Everyday Health October 2012 - October 2013
Arise Virtual Solutions Inc. March 2008 - November 2012
1-800-flowers.com February 2006 - June 2008
Americorp, Inc November 2002 - February 2006
Skills
Call Center, Customer Satisfaction, Process Improvement, Operations Management, Customer Experience, Six Sigma, Social Media, Employee Engagement, Organizational..., Leadership Development, High Performance Teams, Business Solutions, Business Process..., E-Learning, Workforce Management, Vendor Management, Leadership, Budgets, Training, Outsourcing, Business Development, Sales, Call Centers, Quality Assurance, Performance Management, Management, Human Resources, Business Process, CRM, Coaching, Strategic Planning, Analysis, BPO, E-commerce, Customer Retention, Program Management, Strategy, Team Building, Team Management, Sourcing, Cross-functional Team..., SDLC, Team Leadership, Start-ups, P&L Management, Executive Management, Call Center Development, Analytics, Change Management, Forecasting
Education
Hofstra University
Bachelors of Science, Banking & Finance
Urban Island Power September 2012 - Present
Arise Virtual Solutions Inc. August 2011 - Present
Charles Rutenberg Realty, Inc February 2011 - August 2011
Prime Action Group, Inc August 2006 - December 2008
BNY Mellon October 1986 - July 2008
Citi 1986 - 1986
JPMorgan Chase 1984 - 1984
Skills
Home Improvement, Property Management, Residential, Investment Properties, Real Estate, Residential Homes, Investments, Team Building, Small Business, Selling, Mortgage Lending, Entrepreneurship, Commercial Real Estate, Foreclosures, Investors, Referrals, Sales
Education
New York University 1997 — 1997
Network Communications
Self-employed June 2006 - Present
Arise Virtual Solutions Inc. June 2006 - Present
Chartwells (Higher Education Division) April 2003 - June 2006
Chicken Kitchen March 2000 - December 2003
Skills
Culinary Skills, Computer Proficiency, Customer Service..., Experienced Trainer, Personal Chef Services, Chef, Food Service Operations, Work At Home, Energetic Self-Starter, Operations Management, Food & Beverage, Catering, Small Business, Restaurant Management, sales, Technical Support, Motivated self-starter, Always Willing to Learn, Sales, Menu Development, Food Service, Food, Cooking, Food Safety, Recipes, Cuisine, Restaurants, Fine Dining, Food Industry, Baking, New Restaurant Openings, Food Cost Management, Cost Control, Gourmet, Food Quality, Hospitality, Culinary Management, Banquets, Hospitality Management, Sanitation, Customer Satisfaction, Food Preparation, Hotels, Hospitality Industry, Menu Costing
Education
Johnson and Wales University 1990 — 1993
Associate of Science (A.S.), Culinary Arts/Chef Training
Miami Dade College 1989 — 1990
Arise Virtual Solutions Inc. September 2008 - Present
National Brands, Inc/Archive America August 2007 - September 2008
The Madalon Law Firm December 2006 - July 2007
Dynamic Media Technologies 2005 - 2006
Education
Miami Dade College 2004 — 2006
AS, Networking Services Technology
JEWELS BOUTIQUE October 2012 - Present
Avon January 2012 - Present
Arise Virtual Solutions Inc. January 2014 - October 2014
Skills
Teaching, Public Speaking, Coaching, Customer Service, Microsoft Office, Retail, Marketing, Fashion, Sales, Social Media Marketing, Event Planning, Social Networking, Merchandising
Education
Penn State University 1999 — 2004
Bachelors degree, Business, Management, Marketing, and Related Support Services
Dobbins AVTS High School 1995 — 1999
Cosmetology/Cosmetologist, General
Oatey Company May 2012 - September 2014
Arise Virtual Solutions Inc. September 2009 - November 2011
Storytellers Media Group March 2007 - July 2009
Precision Draperies Education September 2003 - September 2006
Accurate Auto Towing October 2004 - December 2005
Planet of the Apes March 2001 - August 2001
Atlas Island Media January 1999 - July 2000
Skills
Art, Graphic Design, Illustration, Drawing, Painting, Photography, Multimedia, Premiere, Film, Sculpture, Photoshop, Fine Art, Editing, Visual Arts, Contemporary Art, Illustrator, Galleries, Adobe Creative Suite, Public Speaking, Mixed Media, Microsoft Office, Social Media
Education
San Francisco State University 1997 — 1999
Bachelor of Arts May 29, 1999 Cum Laude, Art
Humboldt State University 1994 — 1997
Undergraduate Study, Art
Jackson Health System May 2015 - Present
MCNA Dental: Managed Care of North America, Inc. December 2013 - May 2015
CenPOS May 2013 - December 2013
Intermex Wire Transfer, LLC January 2013 - April 2013
Arise Virtual Solutions Inc. December 2010 - January 2013
IBM/CNA Insurance November 2010 - May 2011
Consulate Management Company December 2009 - November 2010
University of Central Florida CECS February 2007 - December 2009
Skills
Customer Service, ITIL, Service-Now, LogMeIn, Cisco IOS, Matlab, FPGA, Java, Dev C++, Visual Basic, Programming, Networking, Router Configuration, Cisco Routing &..., Training, Active Directory, Orion, Team Lead, TCP/IP, Routers, Switches, VPN, Software Installation, Citrix, Laptops, Printers, Technical Support, Computer Hardware, Help Desk Support, Network Administration, RSA SecurID, System Deployment, Operating Systems, Juniper, Avaya, System Administration, IT Service Management, Visio, Call Center, Norton Ghost, Team-oriented, Call Centers, Blackberry Enterprise...
Education
Miami Dade College 2015 — 2016
Bachelor's degree, Electrical and Electronics Engineering
University of Central Florida 2006 — 2010
Miami Dade College 2004 — 2006
Associate, Computer Engineering
Arise Virtual Solutions Inc. February 2011 - Present
Lancaster Central School District October 1992 - Present
YMCA, Lancaster Branch 2007 - November 2012
St. Bonaventure University 2010 - 2010
National School Public Relations Association October 1992 - May 2008
United Way of Buffalo and Erie County 2008 - 2008
WMNS/WBJZ 1981 - 1986
Skills
Public Relations, Media Relations, Crisis Communications, Internal Communications, Strategic Communications, Social Media, Corporate Communications, Newsletters, Public Speaking, Event Planning, Speech Writing, Press Releases, Graphic Design, Editing, Adobe Creative Suite, Creative Direction, Creative Writer, Ghostwriting, Teaching, Team Building, Research, Focus Groups, Publications, Community Outreach, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Team Leadership, Virtual Teams, Web Content, Fundraising, Grant Writing, Editorial, News Writing, Not for Profit, Board Governance, Board of Director..., Community Engagement, Creative Solutions, Strategy, Community Development, Integrated Marketing
Education
Saint Bonaventure University 2006 — 2007
MA, Integrated Marketing Communication
Saint Bonaventure University 1979 — 1983
Bachelor of Arts, Journalism/Mass Communications
Maryvale High School 1975 — 1979
Diploma, Regents
Arise Virtual Solutions Inc. January 2013 - June 2014
Aseema Softnet Technologies Pvt. Ltd June 2012 - September 2012
Magnetyz December 2008 - April 2012
Dubai Racing Club/ Dubai World Cup December 2006 - March 2007
Wyeth Pharmaceuticals FZE May 2005 - August 2006
Dubai Racing Club September 2004 - April 2005
MindTree Ltd. March 2000 - June 2003
Jet Airways October 1999 - February 2000
Skills
Business Intelligence, Business Process..., Enterprise Software, Change Management, Management, Team Management, Service Delivery, IT Service Management, ERP, CRM, Vendor Management, Outsourcing, Business Development, Project Planning, People & Vendor..., Business Case & Plan..., Office Management, Project Coordination, Data Analysis, Project Delivery, Office Administration, Event Planning, Events Coordination, Resource Management, Corporate Social..., Guest Service Management, IT Management, Business Analysis, Leadership, Program Management
Education
Mangalore University 1996 — 1999
Bachelor's degree
Naval Public School 1988 — 1996
High School
El Diablos Cantina June 2013 - Present
Arise Virtual Solutions Inc. August 2013 - January 2014
Teleflex Medical 2010 - 2013
Ace Hardware June 2009 - September 2010
Skills
FDA, Medical Devices, Quality System, ISO 13485, Quality Assurance, Quality Control, ISO, Manufacturing, Sop, Kanban, Change Control, Continuous Improvement, Minitab, CAPA, Lean Manufacturing, GMP, FMEA, Six Sigma, 5S
Education
Burlington County College 2010 — 2015
Associate's degree, Foods, Nutrition, and Wellness Studies, General
Seneca High School 2006 — 2009
Diploma
Arise Virtual Solutions Inc March 2014 - Present
Arise Virtual Solutions Inc. August 2010 - Present
Arise Virtual Solutions Inc. October 2009 - August 2010
Skills
Payroll Administration, Common Sense, Individualization, Attention To Detail, Corporate Communications, Outstanding Customer..., Employee Relations, Service Excellence, Microsoft Office, Notary Public, Customer Service, Public Speaking, Process Improvement, Human Resources, Payroll, Service Quality, Call Centers, Outlook, System Administration, Recruiting, HRIS, Training, Workforce Management, Interviews, Management, Leadership, Workforce Planning, Employee Training, Operations Management, Vendor Management, Hiring, New Hire Orientations, Internet Recruiting, Benefits Administration, College Recruiting, Team Building, Talent Acquisition, Applicant Tracking..., Organizational..., Leadership Development, Employee Benefits, Temporary Placement, Change Management, Onboarding, Employee Engagement, Customer Retention, Performance Management, Coaching, PeopleSoft, BPO
Education
Miami Dade College 2001 — 2003
Courses Completed, Business Administration
All Island Care, LLC February 2014 - Present
C&W Professional Services, Inc. May 2004 - Present
Arise Virtual Solutions Inc. May 2004 - Present
Millenium Express Mortgage January 2002 - November 2007
Skills
Management, Communication Skills, Client Liaison, Project Planning, Mortgage Underwriting, Mortgage Lending, Consulting, Team Building, Technical Support, Business, Sales, Loans, Training, Loan Origination, Finance, Customer Experience, Leadership, Referrals, Team Leadership, Coaching, Customer Satisfaction, Networking, New Business Development, Call Centers, CRM, Customer Retention, Analysis, Time Management
Education
Indian River State College 2008-2010 BS Organizational Mangagement 2008 — 2010
Bachelor's degree, Organizational Leadership
Keiser College 2002 — 2004
Associate's degree, Mediacal Assisting, 3,8
Inteligent*Vitamin*C Inc. November 2014 - Present
The Creek Software March 2011 - Present
Arise Virtual Solutions Inc. November 2011 - November 2013
HERBALIFE an Independent Distributor April 2012 - April 2013
Alcatel-Lucent July 1997 - March 2011
CSI Consulting December 1996 - July 1997
Keane February 1984 - December 1996
National Phone Services February 1990 - March 1993
USDA-ARS May 1980 - February 1984
Purdue University February 1977 - May 1980
Skills
Software Development, Troubleshooting, Java, PHP, Linux, MySQL, Perl, C++, SQL, Windows, JavaScript, System Architecture, Vendor Management
Education
University of Phoenix 2006 — 2008
Education
Purdue University 1973 — 1977
Bachelor of Science (BS), Wildlife Science
CompuCom September 2015 - Present
Arise Virtual Solutions Inc. January 2012 - May 2015
Arise Virtual Solutions Inc. March 2011 - January 2012
Arise Virtual Solutions Inc. March 2008 - February 2011
American Express CO January 2002 - March 2008
American Express CO January 1999 - January 2002
American Express CO January 1997 - January 1999
American Express CO January 1995 - January 1997
American Express CO January 1994 - January 1995
Skills
Change Management, CRM, Leadership, Operations Management, Customer Experience, Vendor Management, Call Center, Business Process..., Project Planning, Analytics, Customer Satisfaction, Call Centers, Business Analysis, Microsoft Excel, Training, Budgets, Management, E-commerce, Six Sigma, Project Management, Forecasting, Databases, Analysis, Team Leadership, Teamwork, Process Improvement, Technical Support, Customer Service, Workforce Management, Coaching, Outsourcing
Education
Nova Southeastern University 1990 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General
AbilTo July 2014 - Present
Teen HYPE February 2013 - November 2013
Teen HYPE July 2011 - February 2013
Access Community Center September 2010 - August 2011
Arise Virtual Solutions Inc. October 2004 - May 2008
Development Center Inc May 2003 - November 2004
Skills
Social Services, Case Managment, Crisis Intervention, Mental Health, Adolescents, Group Therapy, Family Therapy, Mental Health Counseling, Adults, Psychology, Motivational..., Psychotherapy, CBT, Child Welfare, Program Development, Youth Development, Case Management
Education
Capella University 2006 — 2009
Master of Science (M.S.), Human Services, Counseling Specialization
Marygrove College 1996 — 2003
Bachelor of Arts (B.A.), Psychology & Sociology
Arise Virtual Solutions Inc. April 2014 - Present
Lowe's Home Improvement November 2013 - 2014
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH- Ghana June 2010 - July 2013
GAABIC, IfDC October 2009 - May 2010
Kwame Nkrumah University of Science & Technology, Kumasi August 2008 - September 2009
Skills
Capacity Building, GIS, Research, Data Collection, Report Writing, Analysis, ArcGIS, Public/private..., Agriculture, Science, Sustainable Development, Program Evaluation, Sustainability, Proposal Writing, Qualitative Research, SPSS, Data Analysis, Office Administration, Office Management, Microsoft Office, Strategic Planning, Office 2010, Gender, Customer Experience, Public Speaking, Public-private..., Developing Countries, Supervisory Skills, Economic Development, Leadership, NGOs, International..., Community Development, Rural Development, Nonprofits, Fundraising, Program Development
Education
University of Notre Dame - Mendoza College of Business 2014 — 2014
Postgraduate Certificate in Management, Postgraduate certificate in management
University of Ghana 2010 — 2012
MPhil, Agribusiness
Kwame Nkrumah' University of Science and Technology, Kumasi 2004 — 2008
BSc, Engineering
Dycom Industries July 2011 - Present
TDWI South Florida Chapter August 2010 - Present
Momentum Consulting Corporation March 2010 - July 2011
Arise Virtual Solutions Inc. 2010 - 2011
Lennar April 2009 - January 2010
Source Interlink May 2007 - December 2008
Alliance Entertainment May 1997 - December 2008
Blockbuster December 1994 - May 1997
Assurant Solutions March 1985 - December 1994
Skills
Data Modeling, Business Objects, Microsoft SQL Server, Erwin, Oracle, Data Warehousing, Enterprise Architecture, Databases, ETL, SDLC, Business Intelligence, Integration, Process Improvement, SharePoint, CRM, Data Integration, E-commerce, Data Management, Analysis, Data Analysis, SQL, Database Design, SSIS, Dashboard, SSRS, Testing, Data Architecture, Architectures, T-SQL, Architecture
Education
Nova Southeastern University 2000 — 2003
Masters of Science with Distinction, Management Information Systems
Nova Southeastern University 1990 — 1993
Bachelor of Science, Administration
Arise Virtual Solutions Inc. June 2010 - Present
Northern Arizona Professional Services, LLC 2010 - Present
SequelCare of AZ 2008 - 2013
Verde Floral & Nursery May 2003 - May 2008
Skills
Customer Service, Small Business, Team Building, Sales Management, New Business Development, Strategic Planning, Coaching, Sales, Marketing Strategy, Marketing, Social Media, Microsoft Office, Foster Care, Mac OS, Office Management, QuickBooks, Home Based Business, Call Centers, Telecommunications, Training, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Entrepreneurship, Leadership, Social Networking
Education
Northern Arizona University
Drew Senesac January 2014 - Present
Arise Virtual Solutions Inc. October 2013 - January 2014
Sherwin-Williams October 2007 - November 2012
Related Construction, Inc. May 2002 - October 2007
Citizens Bank - Michigan, Ohio and Wisconsin 1999 - 2002
Bank of America 1994 - 1999
Citibank N.A. 1986 - 1994
Skills
Coaching Staff, Mentoring, Team Leadership, Staff Supervision, Production Managment, Cash Management, Philanthropy, Non-profit Volunteer, QAD, Microsoft Excel, Microsoft Word, Sales, Customer Service
Education
National-Louis University 1991 — 1992
Bachelor of Arts (B.A.), Business Management
T-Mobile April 2010 - Present
Market Source, Inc October 2010 - March 2011
Advantage Sales & Marketing September 2010 - December 2010
Riddims Marketing January 2010 - July 2010
HEB April 2009 - December 2009
Arise Virtual Solutions Inc. July 2008 - September 2008
Arise Virtual Solutions Inc. June 2008 - September 2008
Fiba Retail - Marks & Spencer / GAP / Banana Republic October 2007 - April 2008
Mint.com September 2007 - March 2008
Skills
Telecommunications, Vendor Management, Retail Management, Customer Service, Marketing Communications, Corporate Communications, Sales Management, Account Management, Customer Experience, Customer Satisfaction, Human Resources, Customer Retention, Interviews, Microsoft Office, Product Marketing, Retail, Sales, Sales Operations, Software Documentation, Store Management, Team Leadership, Training, Wireless, Microsoft Word, PowerPoint, Time Management
Education
University of Houston 2013 — 2015
Bachelor's Degree, Corporate Communications/Training and Development
University of Houston-Downtown 2012 — 2014
Houston Community College 2009 — 2012
Associate of Arts (AA)
Arise Virtual Solutions Inc. August 2011 - Present
Arise Virtual Solutions Inc. August 2011 - Present
AAA March 2005 - Present
Education
Humphreys College 2009 — 2012
AAA, Liberal Art Studies
Arise Virtual Solutions Inc. August 2011 - Present
Tait Communications November 2012 - Present
Acxiom January 2008 - August 2011
Alcatel-Lucent 2003 - 2008
EDS 1983 - 2003
US Air Force 1979 - 1983
Skills
Outsourcing, Employee Benefits, Mergers, Change Management, Vendor Management, Management Consulting, Program Management, Start-ups, CRM, Strategic Partnerships, Business Development, Professional Services, SaaS, Business Strategy, Business Transformation, Strategic Planning, BPO, Executive Management, Process Improvement, Mergers & Acquisitions, Team Leadership, Telecommunications, Entrepreneurship, Strategy, Team Building, Leadership, Operations Management, Business Process..., Cross-functional Team..., IT Strategy, E-commerce, New Business Development, Enterprise Software, Organizational..., Cloud Computing, Product Management, Consulting, Business Analysis, Business Planning, Analytics, Management, Solution Selling, Business Intelligence, P&L Management, Competitive Analysis, International Business, Integration, Finance, Business Process, Team Management
Education
London Business School 1997 — 1997
SEP, Business
University of Missouri-Columbia 1980 — 1982
MBA, Quantitative Methods, Cum Laude
Penn State University 1974 — 1977
BS, Management
Arise Virtual Solutions Inc. December 2014 - Present
Tyco International July 2012 - December 2014
Nova Southeastern University April 2009 - July 2012
Liberty University October 2007 - April 2009
Skills
Business Intelligence, Business Analysis, Access, ERP, SharePoint, Business Process, Oracle, Process Improvement, Project Management, Oracle E-Business Suite, Oracle SQL Developer, Business Objects, Crystal Reports, Accounting
Education
Liberty University 2007 — 2009
Master of Science, Accounting
Liberty University 2003 — 2007
Bachelor of Science, Business/ Computer managerment information systems
Arise Virtual Solutions Inc. November 2014 - Present
CVS Pharmacy December 2001 - November 2014
CVS Pharmacy 2001 - 2014
Skills
Office Administration, Pharmacy Technicians, Graphic Design
Education
Kaplan University 2014 — 2016
BS Applied Science, Health/Health Care Administration/Management
Florida Realtors May 2012 - Present
Arise Virtual Solutions Inc. January 2012 - Present
Army National Guard June 2011 - September 2014
Cox Media January 2010 - January 2011
Skills
Microsoft Office, Leadership, Project Management, Adobe Acrobat, Adobe Creative Suite, Management, Photoshop, Training, Marketing, Customer Service, Microsoft Excel, Dreamweaver, Advertising, WordPress, Social Media, PowerPoint, Strategic Planning, Web Design, Microsoft Word, Graphic Design
Education
International Academy of Design and Technology-Tampa 2007 — 2009
Engineering
Valencia College
Computer Programming and Analysis
Arise Virtual Solutions Inc. March 2013 - Present
Arise Virtual Solutions Inc. March 2013 - Present
Norwood City Schools March 2010 - October 2012
Education
Saint Augustines College 2005 — 2009
Early Childhood Education and Teaching
Arise Virtual Solutions Inc. March 2013 - Present
Arise Virtual Solutions March 2010 - March 2013
Arise Virtual Solutions May 2007 - March 2010
Arise June 2006 - May 2007
Willow CSN October 2003 - July 2006
Skills
Financial Analysis, Accounting, Access, Crystal Reports, Budgeting, Forecasting, Excel, Analysis, Process Improvement, Financial Reporting, P&L Management, Strategic Planning, Business Planning, Contract Management, Start-ups, Financial Modeling, Mentoring, Team Building, Operations Management, Problem Solving, Business Process..., Call Center, Outsourcing, Performance Management, Business Analysis, Compliance, Leadership Development, Microsoft Office, PowerPoint, Budgets, Six Sigma, Call Centers, Finance, Executive Management, Management, Vendor Management, Business Development, Microsoft Excel, Program Management, Mergers & Acquisitions, Customer Satisfaction, Managerial Finance, Cross-functional Team..., Strategy, BPO, Leadership, Change Management, Data Analysis, Business Strategy, CRM
Education
University of Florida - Warrington College Of Business 2005 — 2007
MBA, Economics and Finance
San Jose State University 1999 — 2003
BS, Accounting
Case Ghost February 2014 - August 2015
American Arbitration Association June 2010 - November 2013
Union Corp Bay Solutions January 2009 - June 2010
TracFone Wireless February 2007 - November 2008
Arise Virtual Solutions Inc. January 2005 - November 2006
DHL July 1989 - 2005
Skills
Training, Conflict Resolution, Mediation, Management, Customer Service, Recruiting, Alternative Dispute..., Conflict Management, Leadership Development, Performance Management, HRIS, Microsoft Office, Employee Relations, Dispute Resolution, Supervisory Experience, Human Resources, Employee Training, Staff Development, Office Management, Time Management, Building Relationships, Staff Appraisal, Case Management, Legal Research, Cultural Diversity, Case Managment, Bilingual, Administration, HR Project Management, Account Management, Program Management, Program Development, Staff Management, Staff Supervision, Writing, Management Training..., One-on-one Instruction, Leadership, Process Improvement, Coaching, Team Building, Vendor Management, Call Centers, Operations Management, Customer Satisfaction, Team Leadership, Team Management, Outsourcing, Strategy
Education
Miami Dade College 1982 — 1985
Associate's degree, Business Administration/Management, General
Illinois All Love March 2015 - Present
Kankakee School District #111 July 2014 - Present
Danville Riverhawks Professional Basketball Club December 2013 - Present
Arise Virtual Solutions Inc. October 2013 - December 2014
Example Sports March 2013 - September 2013
Independent Basketball Association/Kankakee County Soldiers October 2012 - September 2013
Fitness Premier October 2012 - February 2013
Global Basketball Summer League May 2012 - August 2012
St. Louis Sports Commission January 2012 - May 2012
Sports Monster January 2012 - May 2012
Skills
Graphic Design, Microsoft Office, Sports Management, Web Design, Customer Service, Sports, Event Management, Event Planning, Live Events, Photoshop, Promotions, Website Promotion, Web Marketing, Website Updating, Sports Marketing, Sports Coaching, Sponsorship, Management, Social Media
Education
Lindenwood University 2010 — 2012
Bachelor of Arts (B.A.), Sports Management
Parkland College 2005 — 2007
A.A, Liberal Arts & Sciences
Arise Virtual Solutions Inc. March 2014 - Present
Hess Performance 66 May 2014 - Present
DIRECTV July 2014 - January 2015
Self employed January 2007 - July 2014
Taco Johns February 2000 - August 2000
Safeway January 1997 - June 1998
Skills
Customer Service, Customer Satisfaction, Healthcare, Childcare, Customer Retention, Customer Experience, Multi Tasking, Organization, Close Attention to..., Time Management, Business Management..., French, Photography, Small Business Online..., Website Building, Online Advertising, Schedules, Notary Public, Management, Communication, Team Building, Training, Team Leadership, Telephone Skills
Education
Penn Foster 2015 — 2015
Automotive Service Technician, Automobile/Automotive Mechanics Technology/Technician, 3.2
University of Montana 2004 — 2006
Business, Management, Marketing, and Related Support Services
Big Sky High School 1996 — 2000
High School Diploma with Honors English and Math, Regular/General High School/Secondary Diploma Program
BI Incorporated March 2015 - Present
City of Atlantic City April 2014 - November 2014
5LINX Enterprises Inc. April 2013 - April 2014
Cintas January 2013 - May 2013
Trump Taj Mahal March 2012 - March 2013
Arise Virtual Solutions Inc. December 2010 - March 2012
Integrity Transportation April 2009 - October 2011
Wyndham Vacation Resorts July 2009 - September 2010
NJ Plus Rehabilitation December 2008 - May 2009
Home Instead May 2007 - June 2008
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Public Speaking, Healthcare, Teamwork, Medical Terminology, Photoshop, Social Media, Windows, Access, Data Entry, Process Scheduler, Outlook, Fidelio, OperaLite, AS400 system, Notepad, Organizational..., Telephone Skills, Supervisory Skills, Time Management, Administrative..., Spreadsheets, Cashiering, Call Centers, Inventory Management, Office Management, Team Building, Fax, Social Networking, Event Planning, Filing, Critical Thinking, Team Leadership, Office Administration, Clerical Skills, Facebook, Sales, Retail, Inventory Control, Copying, Hospitality, Multi-line Phone, Fundraising, 10 Key, Event Management
Education
Strayer University 2015 — 2017
Bachelor's Degree, Criminal Justice and Corrections
Kaplan University-Davenport Campus 2012 — 2013
Associate of Science (A.S.), Medical/Clinical Assistant
Colorado Technical University-Online 2005 — 2007
Associate of Science (A.S.), Business Administration with concentration in Management
Technology Force Institute 2005 — 2006
CBCS/CMAA, Health and Medical Administrative Services
Atlantic County Vocational Technical School 2000 — 2002
Certificate, Computer Applications
Atlantic City High School 1999 — 2002
Diploma, General Studies
Equifax December 2013 - August 2015
Arise Virtual Solutions Inc. November 2009 - July 2015
Simply Direct Mortgage October 2008 - February 2011
Landbaronn Real Estate Investments, Inc. June 2003 - August 2008
The San Diego Union Tribune December 2001 - June 2003
Skills
Management, Team Leadership, Performance Management, Virtual Teams, Key Performance..., Call Center..., Customer Satisfaction, Customer Service, Job Coaching, Credit Management, Consumer Credit Law, Training & Development, Classroom Instruction, Employee Training, Compliance Management, Customer Experience..., Quality Assurance, Strategic Communications
Education
National University, California 1997 — 1999
Master of Business Administration (MBA), Business Administration / Finance, 3.85
National University 1993 — 1997
Bachelor’s Degree, Business Administration, Human Resources, 3.80
Arise Virtual Solutions Inc. January 2012 - Present
TracFone Wireless October 2008 - January 2012
Arise Virtual Solutions Inc. March 1998 - April 2008
City of Hialeah July 2000 - July 2005
Skills
Outsourcing, Vendor Management, Customer Satisfaction, Customer Service, Customer Experience, Call Centers, BPO, Technical Support, Process Improvement, Workforce Management, Troubleshooting, Telecommunications
Education
American Institute of Science 2000 — 2002
Forensics and criminal investigation, A
Newtown High School 1974 — 1978
Miami Dade College
The MENTOR Network September 2015 - Present
Arise Virtual Solutions Inc. 2011 - Present
Actor / Singer June 2001 - Present
Youth Consultation Service (YCS) February 2015 - September 2015
Legacy Treatment Services August 2013 - December 2014
Skills
Entertainment, Public Speaking, Voice Over, Film, Acting, Performing Arts, Stage, Singing, Improvisation, Teaching, Drama, Theatre, Event Planning, Editing, Customer Service
Education
Kean University 2007 — 2010
B.A., Theatre
Arise Virtual Solutions Inc. August 2015 - Present
Minards Risk Management LLC. September 2012 - May 2015
Johnson & Johnson January 1999 - April 2011
Skills
Marketing Management, Sales Management, Recruitment Training, Lead Generation, Recruiting, Sales, Team Leadership, Business Strategy, Team Building, Strategic Planning, Account Management, Strategy, Training, Cold Calling, Business Development, Sales Operations, B2B, Sales Process, New Business Development, Salesforce.com, Customer Service, Management, Onboarding
Education
Indiana University-Purdue University at Indianapolis 1985 — 1988
Marketing, International Business/Trade/Commerce, 4.0
Assembly of God Church, Hempstead February 2015 - Present
Assembly of God, Hempstead December 2013 - Present
Self Published Author September 2010 - Present
Urban League of Westchester County May 2013 - December 2013
Vital Transit Inc November 2012 - May 2013
Arise Virtual Solutions Inc. May 2012 - November 2012
Printpack, Inc. August 2007 - July 2010
SealIt Inc. August 1998 - August 2007
Skills
Client Support, NYS Notary Public, Microsoft Office, Customer Support, Inventory Control, CRM, Inventory Management, Payroll, Sales, Invoicing, Budgets, Process Improvement, Customer Service, Accounts Receivable, New Business Development, Microsoft Excel, Microsoft Word, Customer Satisfaction, Leadership, Software Documentation, PowerPoint, Management, Public Speaking, Strategic Planning, Event Planning, Outlook, Social Networking
Education
Southwest Bible College and Seminary 2010 — 2012
Master of Arts (MA), MA Ministry- BA Theology/Theological Studies/
Nassau Community College 1990 — 1994
Associate of Science (A.S.), Business Administration and Management, General
Arise Virtual Solutions Inc. October 2012 - Present
Humana January 2012 - October 2012
Humana January 2009 - January 2012
Firstsource Solutions Limited March 2007 - January 2009
Procter & Gamble January 2006 - February 2007
Skills
Blended Learning, Learning Management, Training & Development, Research Project..., Managerial Experience, Coaching, Spanish, Market Research, ADDIE, Curriculum Development, Change Management, Team Leadership, Leadership Development, Project Management, Management, Data Analysis, Curriculum Design, Employee Training, Quality Assurance, Team Building, Forecasting, Captivate, Adult Education, Staff Development, Training Delivery, Organizational..., Needs Analysis, Interviews, Call Centers, Public Speaking, Employee Engagement, Recruiting, Business Process..., E-Learning, Soft Skills, Microsoft Office, Performance Improvement, Teaching, Learning Management..., Qualitative Research, Social Networking, Instructor-led Training, Workshop Facilitation, Research, Technical Writing, Training, Program Management, Leadership, Analysis, Process Improvement
Education
Purdue University 2012 — 2014
MSEd, Learning Design & Technology
Wellesley College 2001 — 2005
Bachelor of Arts (B.A.), Africana Studies
Go2IT Group March 2015 - Present
Appen November 2014 - March 2015
Arise Virtual Solutions Inc. January 2013 - April 2013
Skills
Computer Hardware, Nutrition, Computer Repair, Problem Analysis, Hands-on Problem Solver, Computer Maintenance, Virus Removal, C++, Exercise, Soldering, Tablet Screen..., Laptop Screen..., VMware Workstation, Hackintosh, Active Directory, Microsoft Project
Education
Miami Dade College 2014 — 2016
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance, 2.9
Miami Dade College 2011 — 2013
Associate of Arts (AA), Computer and Information Systems Security/Information Assurance, 2.9 GPA
Arise Virtual Solutions Inc. September 2010 - May 2013
Hoffman Industrial Inclosure, Division of Pentair, Inc June 2012 - March 2013
Carnival Cruise Lines 2011 - 2011
Emerson Power Transmission August 2008 - February 2009
Lockheed Martin June 2001 - October 2006
WR Grace 1996 - 1997
Skills
Solid Edge, AutoCAD, Inventor, CAD, Pro Engineer, Solidworks, Manufacturing, Engineering
Education
Morehead State University 1977 — 1980
Mason County
Mason County
Mason County
Mason County high
Mason County high
Arise Virtual Solutions Inc. July 2013 - Present
Arise Virtual Solutions Inc. March 2013 - Present
Arise Virtual Solutions Inc. June 2012 - Present
Self-employed January 2001 - Present
Skills
elearning, Instructor-led Training, Quality Assurance, PowerPoint, Microsoft Excel, Coaching, Instructional Design, Organization Skills, Customer Service..., Customer Escalation..., Curriculum Design, Adobe Connect, Adobe Creative Suite, Management
Education
Marshall University 1990 — 1993
Education
Cabell County Vocational and Technical Center 1993 — 1994
Licensed Practical Nurse
Arise Virtual Solutions Inc. December 2014 - Present
The Home Depot August 2011 - July 2012
HGA Quest March 2010 - February 2011
US Navy October 2006 - December 2008
Naval Nuclear Power School October 2006 - December 2008
US Navy January 2005 - December 2008
US Navy January 2005 - December 2008
Fox Manufacturing April 2002 - October 2005
Skills
Expert Troubleshooter, Nuclear Engineering, Nuclear Chemistry, Nuclear Safety, Electrical Safety, Electrical..., Mechanical Systems, Mechanical Drawings, Mechanical Inspection, Mechanical Properties, Resistance Welding, Forklift Operator, Steam Boilers, Customer Service, Customer Support, Sales, Sales Presentations, Internet Troubleshooting, Programming, Computer Maintenance, Computer Proficiency, Steam Turbines, Troubleshooting, Reactor, Military, Navy, Nuclear, Security Clearance, Maintenance & Repair, Nuclear Power Plants, Quality Assurance, Steam, Supervisory Skills, Maintenance, Preventive Maintenance, Military Experience, Maintenance Management, DoD, Pumps, Factory, Military Training, Boilers, Military Operations, Generators, Training, Leadership, Operational Planning, Microsoft Office, Team Building
Education
Lawson State Community College-Birmingham Campus 2012 — 2016
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Naval Nuclear Power School 2005 — 2006
Nuclear/Nuclear Power Technology/Technician
Arise Virtual Solutions Inc. February 2010 - Present
SayIT Media Group, Inc May 2006 - Present
Skills
Call Center, Customer Service, Social Media, IVR, Customer Satisfaction, Teamwork, Social Networking
Education
Howard University 2001 — 2005
Saint Joseph Academy 1997 — 2001
Avon July 2013 - Present
Diclajia Virtual Services, LLC September 2011 - Present
Arise Virtual Solutions Inc. January 2004 - Present
Diaz Design Inc January 2004 - February 2011
Skills
Call Center, Customer Service, Filing, Microsoft Works, Facebook, Data Entry, Blogging, Social Media, Social Networking, System Administration, Call Centers, Email Marketing, Team Building, Typing, Social Media Marketing, Retail, Microsoft Office, Online Advertising, Sales, Leadership, Coaching, Time Management, Training, Customer Satisfaction, Order Entry, Administration, General Clerk, Reception, Management, Start-ups, CRM, Operations Management, Entrepreneurship, Team Leadership, B2B, Customer Experience, Strategic Planning, Advertising, Leadership Development, Event Planning, Strategy, Recruiting, Outlook, Direct Sales, Marketing, Online Marketing, Budgets, Customer Retention, Team Management, Public Relations
Education
College of Disney Knowledge 2014 — 2014
Disney Travel Agent Certification
Miami Dade College 1998 — 2000
Business Administration and Management, General and Elementary School Education
Coldwell Banker June 2013 - Present
Sykes June 2012 - Present
Arise Virtual Solutions Inc. October 2009 - March 2012
ThinkInk Communications November 2005 - July 2009
The Non-Violence Project, USA December 2002 - May 2005
Skills
Media Relations, Public Relations, Marketing, Training, Management, Real Estate, Residential Homes, National Association of..., Open Houses, Event Planning, Publicity, Sales, Strategy, Leadership, Account Management, Fundraising, Nonprofits, New Media, Project Planning, Coaching, Social Media Marketing, Social Networking
Education
Nova Southeastern University 2007 — 2013
MBA
University of Miami 2002 — 2006
BA, Sociology, Advertising
Edward Jones June 2013 - Present
Ben Franklin Academy - Highlands Ranch June 2011 - June 2013
E. Salehiamin, Inc. April 2007 - June 2013
Caption Colorado LLC April 2010 - December 2010
McGhee Productivity Solutions, Inc September 2008 - September 2009
Arise Virtual Solutions Inc. July 2007 - April 2009
GE Money October 2007 - December 2007
SKCE, Inc June 2000 - December 2000
Accu-Tech April 1998 - April 2000
Skills
Project Management, Training, Budgets, Customer Service, System Administration, Public Speaking, Team Building, Outlook, Microsoft Office, Event Planning, Public Relations, Social Media, Coaching, Account Management, Event Management, Non-profits, Strategic Planning, Team Leadership, PowerPoint, Marketing, Microsoft Word, Research, Microsoft Excel, Sales, Community Outreach, Leadership, Editing, Fundraising, Nonprofits
Education
Johnson County Community College 2003 — 2006
Psychology, Anthropology, Algebra, English Compositions, both I and II
Longview Community College 1995 — 1997
Accounting I, Computer Applications, Development, Basic Economic Issues, Introduction to Algebra, Li
Vatterott College 1993 — 1994
Computer Software Applications, Accounting
Rally Software March 2014 - Present
Agile Association of the Americas, DBA South Florida Agile Association January 2013 - Present
Astrategy Consulting LLC September 2009 - Present
Arise Virtual Solutions Inc. March 2010 - July 2011
Fidelity National Information Services April 2004 - May 2009
Accenture January 1997 - August 2002
Barnett Bank September 1995 - January 1997
Skills
Product Development, Business Strategy, Innovation, Strategy, Agile, Start-ups, Change Management, Leadership, IT Transformation, Growth Strategies, Business Transformation, Entrepreneurship, Competitive Analysis, Financial Services, Management Consulting, Executive Management, Mergers & Acquisitions, Risk Management, Agile Methodologies, Scrum, Lean Transformation, Lean Startup
Education
Northwestern University - Kellogg School of Management 1995 — 2007
MBA
University of Miami 1993 — 1995
BS, International Finance and Marketing
Barton Associates Inc. January 2015 - Present
Barton Associates Inc. May 2010 - Present
Arbour Enterprises January 2007 - Present
Arise Virtual Solutions Inc. January 2007 - Present
Oxford 2003 - 2005
Oxford International 1999 - 2005
Skills
Temporary Placement, Customer Service, Leadership, Training, Project Planning, Recruiting, Social Networking, Process Improvement, Technical Recruiting, Talent Acquisition, Microsoft Excel
Education
Holyoke Community College 1995 — 1997
Business Administration
Open Door MultiServices of Illinois, Inc. January 2012 - Present
Arise Virtual Solutions Inc. December 2011 - Present
Bobbi Prim 2006 - Present
Emergency Management 1992 - 2006
Bobbi's Computer Services, Inc. 1992 - 2002
Skills
Accounting, Advertising, Article Marketing, Business Development, Coaching, Communication Skills, Computer Maintenance, Customer Satisfaction, Customer Service, Email Marketing, Emergency Management, Emergency Services, Employee Relations, Entrepreneurship, Home Based Business, Human Resources, Lead Generation, Leadership, Marketing, Marketing Communications, Marketing Strategy, Mentoring, Microsoft Office, Network Marketing, Networking, Office Administration, Online Advertising, Online Marketing, Operations Management, Personal Development, Personal Training, Personnel Management, Positive Can-do Attitude, Positive Personality, Program Management, Recruiting, Severe Weather, Small Business, Social Media Marketing, Social Media, Social Networking, Subject Matter Experts, Team Building, Team Leadership, Technical Support, Time Management, Traffic Management, Web Marketing, Work At Home, Call Centers
Education
Moraine Valley Community College
Accounting, Business Law
American Clinics for Preventive Medicine February 2015 - Present
EZtransition November 2010 - Present
Arise Virtual Solutions Inc. November 2014 - March 2015
My Brother's Keeper Initiative May 2014 - March 2015
The OMNIS Foundation/OMNIS Creative Arts November 2009 - March 2015
The Home Depot April 2013 - October 2013
K12 October 2009 - June 2010
Cobb County Schools August 2006 - October 2008
Women's Resource Center November 2003 - January 2005
Fulton County Department of Family & Children Services February 2002 - June 2004
Skills
Non-profit..., Catering, Special Education, Budgets, Training, Management
Education
Brenau University 2013 — 2015
Master of Business Administration (MBA), Project Management
Life University 2010 — 2011
none, Dietetics
Louisiana Tech University 1996 — 1998
BA, Education/Sociology
American Clinic for Preventive Medicine
Arise Virtual Solutions Inc. April 2012 - Present
Arise Virtual Solutions Inc. February 2011 - Present
AT&T November 2008 - April 2010
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Team Building, Account Management, Customer Experience, Time Management, 10 Key, Teamwork, Team Leadership, Public Speaking
Education
Kennesaw State University
Sustainable Lighting Solutions May 2015 - Present
The Rideshare Guy September 2014 - Present
Healthcare Solutions Team June 2013 - Present
Quality Bicycle Products July 2012 - June 2013
Giant Bicycles July 2008 - May 2012
Arise Virtual Solutions Inc. October 2008 - November 2011
High Voltage Coaching August 2007 - December 2009
Security Mortgage, Inc. May 2008 - August 2008
Wachovia January 2008 - April 2008
Professional Mortgage Partners May 2005 - January 2008
Skills
Customer Relations, Negotiation, Customer Service, Competitive Analysis, Coaching, Follow-through Skills, Marketing, CRM, New Business Development, Strategy, Sales, Management, Real Estate, Product Marketing, Finance, Sales Management, Purchasing, Selling, Marketing Strategy
Education
Northern Illinois University 1991 — 1994
MBA, Business Administration
University of Illinois at Urbana-Champaign 1986 — 1990
BSEE, Electrical Engineering
Lake Park High School 1982 — 1986
Arise Virtual Solutions Inc. April 2011 - Present
ADT Security Services December 2009 - April 2011
Telecom Management February 2009 - November 2009
Ajilon Finance Solutions October 2007 - January 2009
Modis IT, Ft. Lauderdale, FL April 2006 - October 2007
TEKsystems, Ft. Lauderdale, FL August 2003 - April 2006
Skills
Benefits Negotiation, Onboarding, Microsoft Office, Procurement, Offers, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Internet Recruiting, Recruiting, Contract Recruitment, Sourcing, Staffing Services, College Recruiting, Screening, Screening Resumes, Executive Search, Employee Relations, Human Resources, Temporary Placement, Staff Augmentation, Cold Calling, Temporary Staffing, Permanent Placement, Training, Taleo, Interviews, Leadership, Workforce Planning, Recruitment Advertising, Sales, Hiring, Call Centers, Employee Benefits, Talent Management, Networking, Resume Writing, Customer Retention, Personnel Management, Performance Management, Benefits Administration, PeopleSoft, Employer Branding, HRIS, Employee Engagement, New Hire Orientations, Employee Training, Succession Planning, Deferred Compensation, Consulting
Education
Monash University
Study Abroad
University of Missouri-Columbia
Bachelor's Degree
Arise Virtual Solutions Inc. February 2015 - Present
ADAMS & TURNER December 2010 - Present
EXPEDIA XPRESS SERVICES 2009 - 2014
1040TAXBIZ August 2009 - August 2012
Adams & Turner CB/Tax Services 2009 - 2012
M David Lowe August 1985 - June 1990
Skills
QuickBooks, Accounts Payable, Bookkeeping, Accounts Receivable, Accounting, Account Reconciliation, General Ledger, Tax Preparation, Journal Entries, Payroll, Bank Reconciliation, Tax, Financial Reporting, Financial Accounting, Financial Statements, Microsoft Excel, Customer Service, Management, Microsoft Office, Auditing, Invoicing, Budgets, Microsoft Word
Education
AMERICAN INSTITUTE of PROFESSIONAL BOOKKEEPING 2010 — 2012
CERTIFICATE, BOOKKEEPING, 3.8
QUICKBOOKS PRO-ADVISOR 2011 — 2011
CERTIFICATE, QUICKBOOKS INSTALLATION & ADVISOR, PAYROLL 2010, 4.0
H & R BLOCK 2006 — 2006
TAXES, TAX PREPARATION, 3.9
Houston Community College 1978 — 1980
2 YRS Training, 5 YRS Working, 2 Assistant Mgr, 3 YRS Self Employed, Accounting and Business/Management, 3.8
Houston Community College 1978 — 1980
CERTIFIED, Accounting and Business/Management, 3.8 GPA
HOUSTON COMMUNITY COLLEGE 1978 — 1979
2 Yrs of training/ Transcript available up request, ACCOUNTING I & II, 3.0
Evan E Worthing Sr. High School 1976 — 1979
HIGH SCHOOL DIPLOMA
Arise Virtual Solutions Inc. December 2009 - Present
Lewin Enterprises February 2008 - May 2010
The Best Mortgage July 2004 - February 2008
Skills
Marketing, Web Marketing, Online Advertising, Small Business, Marketing Strategy, New Business Development, Account Management, Management, Entrepreneurship, Sales, Sales Management, Negotiation, Selling, Online Marketing
Education
Miami Dade College 1999 — 2002
Associates, Information Technology Systems
North Star Staffing Solutions April 2015 - Present
All Service Concierge, LLC March 2015 - Present
Arise Virtual Solutions Inc. February 2009 - February 2015
Lehigh Valley Health Network 2006 - 2008
Lehigh Valley Health Network 2002 - 2006
Lehigh Valley Health Network 2000 - 2002
Lehigh Valley Health Network 1998 - 2000
Lehigh Valley Health Network 1994 - 1998
Haband August 1992 - June 1994
Skills
Customer Service..., Microsoft Excel, Microsoft Word, Leadership, Recruiting, Management, Project Management, Training, Research, Interviews, Social Media, Social Networking, Strategic Planning, Customer Satisfaction, Team Building, Coaching, Data Analysis, Forecasting, Process Improvement, Team Leadership, Microsoft Office, Networking, Project Planning, Quality Assurance, Crystal Reports, Avaya IP Telephony, IDX, ACD, Meridian, Human Resources, Erlang, Scheduling, Benchmarking
Education
Lehigh Carbon Community College 2005 — 2007
Associate’s Degree, Business Administration and Management, General
PennySaver USA February 2014 - May 2015
Our 365 August 2008 - June 2012
Arise Virtual Solutions Inc. August 2010 - May 2012
Secret Garden October 2005 - June 2008
UPS November 1985 - November 2001
Education
Kelsey-Jenney Business College
Mira Costa College
Orange Coast College
San Dieguito High School
Alcohol Countermeasure Systems Corp 2015 - Present
Comtech Credit Union 2003 - Present
Ryerson University 2001 - Present
Arise Virtual Solutions Inc. 2012 - 2014
Bell Canada 2008 - 2012
Bell 2006 - 2008
Bell 2004 - 2006
Bell 2001 - 2004
Celestica May 2000 - August 2000
Information Technology Institute 1997 - 1999
Skills
Strategy, Outsourcing, Business Development, Change Management, Business Strategy, Management, Leadership, CRM, Program Management, Strategic Planning, Telecommunications, Vendor Management, Procurement, Cross-functional Team..., Contract Negotiation, Global Cross-Functional..., Mentoring, Market Research
Education
University of Toronto - Rotman School of Management 1999 — 2001
MBA
Ryerson University 1993 — 1997
Bachelor of Commerce (B.Com.)
Ryder System, Inc. October 2010 - Present
Tek Systems April 2010 - October 2010
Arise Virtual Solutions Inc. September 2009 - April 2010
Tek Systems March 2009 - September 2009
Ryder System Inc. March 2008 - January 2009
Ryder System Inc. February 2006 - March 2008
Ryder System, Inc. September 2004 - February 2006
Ryder System, Inc. June 2005 - September 2005
Ryder System, Inc. February 2002 - September 2004
Accenture; Public Company; ACN; Management Consulting industry July 2000 - February 2002
Skills
SDLC, Program Management, Business Intelligence, Business Analysis, CRM, Software Documentation, Project Management, ITIL, PMP, Management, Leadership, Analysis, English, Multilingual, Vendor Management, Data Warehousing, System Administration, Telecommunications, PMO, IT Management, ERP, Visio, Wireless, Access
Education
University of Miami
Computer Information Systems
Humber College 1982 — 1986
Electronic Engineering Technician
Arise Virtual Solutions Inc. March 2015 - Present
Internap April 2013 - March 2015
Verizon Enterprise Solutions Group February 2012 - March 2013
Verizon Enterprise Solutions Group January 2010 - February 2012
Verizon Enterprise Solutions July 2006 - January 2010
AT&T October 2005 - July 2006
AT&T June 2003 - October 2005
AT&T March 2001 - June 2003
AT&T February 2000 - March 2001
Skills
Managed Services, Cloud Computing, Solution Selling, Co-location, Unified Communications, Channel Partners, SaaS, Professional Services, VoIP, MPLS, Direct Sales, SIP Trunking, Data Center, Telecommunications, Sales, Salesforce.com, Wireless, Strategic Partnerships, IP, Telephony, Networking, Sales Operations, Managed Hosting, Selling, Sales Process, Strategy, Management, Ethernet, Business Development, Sales Management, Go-to-market Strategy, Leadership, Security, WAN, Enterprise Software, Mobile Devices, Offshore Outsourcing, IT Outsourcing
Education
Loyola Law School, Loyola Marymount University
Juris Doctor
UCI
BA, Political Science, National Political Science Honorary for High Academic Standing
Various April 2014 - Present
ActionLink November 2012 - July 2014
Market Force Corporation January 2008 - April 2014
Arise Virtual Solutions Inc. October 2011 - March 2012
MyBinding.com May 2008 - April 2010
Paladin Consulting March 2007 - May 2009
Easthill Church January 2006 - November 2006
MDS March 2004 - September 2005
Code-A Phone Corp September 1977 - October 1991
Skills
Amateur Radio Operator, Technician Class, Microsoft Office, Word, Problem Solving, Customer Service, Windows, Microsoft Word, Technical Support, Troubleshooting, Training, Sales, Leadership, Account Management, Community Outreach, Editing, Social Media, Team Building
Education
Multnomah Bible College 1976 — 1977
None, Bible
United Electronis Institute 1973 — 1975
2 yr Certificate, Electronics
Arise Virtual Solutions Inc. August 2010 - Present
PRC October 1998 - August 2010
ITI Marketing June 1994 - October 1998
Skills
Call Center, Customer Satisfaction, Outbound, Customer Service, Customer Experience, Employee Engagement, Sales Operations, Direct Sales, Customer Retention, Customer Acquisition, Customer Loyalty, Customer Insight, Data Analysis, Team Building, Project Management, Outsourcing, Call Centers, CRM, Leadership, Operations Management, Workforce Management, Call Center Development, Contact Centers, Management, Vendor Management, Telemarketing, Brand Loyalty, Leadership Development, Team Leadership, Avaya, Process Improvement, Inbound Marketing, BPO, Lead Generation, Sales, Business Development, Executive Management, Business Strategy, Training, Coaching, Entrepreneurship, Account Management, P&L Management, Business Process..., Performance Management, Offshoring, Networking, Strategy, Cross-functional Team..., IVR
Education
Nova Southeastern University 2003 — 2005
MBA, Business Administration
University of Miami 1995 — 1999
BS, BA, Business Management & Music
Mary Kay Independent Consultant 1999 - Present
Roncone Inc. September 1992 - Present
Arise Virtual Solutions Inc. January 2014 - Present
Curves 2001 - 2008
Baltimore Bagel 1991 - 1994
Education
San Diego State University-California State University 1988 — 1991
Bachelors, Psychology
Arise Virtual Solutions Inc. October 2010 - Present
Sutherland Global Services June 2007 - November 2010
Sutherland Global Services January 2006 - July 2007
Skills
Program Management, Instructional Design, Project Management, Training, E-Learning, Employee Training, Strategy, Cross-functional Team..., BPO, Management, Analysis
Education
Rochester Institute of Technology 2002 — 2004
MBA
University of Mumbai 1998 — 2000
MMS, Business Administration
Physician Management Resources June 2011 - Present
Arise Virtual Solutions Inc. March 2010 - May 2011
Nation Safe Drivers 2009 - 2010
American Express July 2006 - April 2008
American Express July 2005 - July 2006
American Express March 2003 - July 2005
Skills
Operations Management, Call Center, BPO, Customer Relations, Process Improvement, Performance Management, Change Management, Customer Service, P&L Management, Team Building, Account Management, Vendor Management, Outsourcing, Business Process..., Client Services, Mentoring, Team Leadership, Team Management, Customer Experience, Analysis, Call Centers, Coaching, Leadership, Management, Program Management, Strategic Planning
Education
Manhattanville College 1989 — 1993
BS, History
Nova Southeastern University
Organizational Development Consulting, Inc. 2009 - Present
The Curtiss Group 2013 - 2013
Arise Virtual Solutions Inc. 2009 - 2012
HRTalentPro.com January 2009 - January 2010
Right Human Resource Consultants, Inc 2009 - 2009
Office Depot December 2000 - October 2008
Office Depot 2000 - 2006
Skills
Organizational..., Change Management, Curriculum Development, Customer Service, Talent Management, Instructor-led Training, Performance Management, E-Learning, Program Management, Process Improvement, Training, Coaching, Succession Planning, Human Resources, Personnel Management, Project Management, Interviews, Career Counseling
Education
Nova Southeastern University 1995 — 1996
MA, Human Resources
Michigan State University 1968 — 1972
BA, Art/Education
Liberty Tax Service January 2015 - Present
Arise Virtual Solutions Inc. November 2013 - Present
Skills
Accounting, Auditing, Bookkeeping, Financial Accounting, Financial Reporting, Income Tax, Microsoft Office, QuickBooks, Tax, Tax Returns, Tax Preparation, Microsoft Excel, Customer Service, Project Management, Microsoft Word, PowerPoint, Research, Budgets, Financial Analysis
Education
St. Francis College 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Sacred Heart University 2002 — 2006
Bachelor of Applied Science (BASc), Accounting and Business/Management
Alliance Entertainment June 2010 - Present
Arise Virtual Solutions Inc. May 2010 - July 2010
SunGard November 2009 - May 2010
iCan Benefit Group August 2009 - November 2009
Source Interlink February 2006 - August 2009
Desco Medical Services January 2005 - February 2006
US Army February 1997 - February 2006
Fiserv Lending Solutions/ General American Corp February 2001 - June 2004
Skills
Databases, Microsoft SQL Server, SSIS, Business Intelligence, Data Warehousing, T-SQL, SSRS, SQL, Performance Tuning, ETL, Oracle, Database Administration, SQL Tuning, Project Management, Database Design, Data Migration, Information Technology, Management, Stored Procedures, Business Objects, 2008 R2, Data Architecture, Database Development, Data Conversion, SQL Server, Relational Databases, Replication, Business Objects XI, Welland Export, Data Integration, Sql server 2012, Data Modeling, E-commerce, SQL Server Management..., SQL Server 2014, SQL Server Replication
Education
Pittsburgh Technical Institute 1997 — 1999
AS
Unlimited Escapes & Classic Travel Connection April 2010 - Present
Arise Virtual Solutions Inc. May 2008 - April 2010
NetPEO December 2003 - December 2006
NetPEO February 2002 - December 2003
Electro Rent Corporation February 2000 - September 2001
Skills
Cruises, Vacation, Leisure Travel, Travel Planning, Disney, Customer Service, Caribbean, Mexico, Business Travel, Inclusive Resorts, All-Inclusive Resorts, Car Rental, Travel Management, Sandals Resorts, Beaches Resorts, Leisure, Adventure Travel
Education
North Carolina Wesleyan College 1995 — 1996
Bachelor's of Science
Greenberg Traurig July 2006 - Present
Arise Virtual Solutions Inc. April 2001 - July 2006
Skills
Document Review, Summation iBlaze, Training, IPRO, Legal Assistance, Legal Research, Litigation Support, Commercial Litigation, Corporate Law, Databases, Document Management, Legal Writing, Relativity
Education
Nova Southeastern University 2005 — 2007
B.S. Paralegal Studies, Legal
Miami Dade College 2001 — 2005
Computer Information Systems
CORESTAFF Services December 2014 - February 2015
TTi Global November 2012 - July 2014
Dell April 2012 - November 2012
Synergy Services October 2011 - April 2012
Arise Virtual Solutions Inc. September 2010 - May 2011
Carlson Marketing Group October 2006 - December 2008
Quest Diagnostics April 2002 - October 2006
Interone Worldwide October 1998 - March 2001
Skills
Customer Service, Microsoft Office, Consulting, Sales, Event Management, Public Speaking, LivePerson, PeopleSoft, Kronos, Kana, Call Centers, PowerPoint, Microsoft Excel, Outlook, Team Building, Invoicing, Research, E-commerce, Management, Project Management, Leadership, Data Entry
Education
Oakland Community College 2011 — 2016
Associate in Applied Science, Health/Health Care Administration/Management
High School
High School
Arise Virtual Solutions Inc. August 2010 - Present
DECORATIVE CRAFTS October 2009 - September 2010
MAG SALES July 2008 - July 2009
AVR OF FLORIDA December 2006 - July 2008
AMI SALES May 1995 - December 2006
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Event Planning, Budgets, Process Improvement, Team Leadership, Sales Management, Account Management, Team Building
Education
Kingsborough Community College 1982 — 1985
AAS, SECRETARIAL & COMPUTER SCIENCE
Kingsborough Community College
Associate of Arts and Sciences (A.A.S.)
Arise Virtual Solutions Inc. September 2007 - Present
Staywell Health Plan of Florida May 2003 - September 2007
Skills
Technical Support, Troubleshooting, Avaya, Windows 7, XP, Citrix, RSA SecurID, Computer Hardware, Active Directory, Call Center, VPN, Juniper, Networking, Windows Server, Help Desk Support, DNS, Customer Service, Customer Satisfaction, Cloud Computing, Call Centers, Switches, Windows XP, Software Installation, Microsoft Exchange, System Administration
Education
Miami Dade College
Computer Science
NeoVox Global 2012 - Present
IVOX Solutions January 2010 - December 2011
Arise Virtual Solutions Inc. January 2009 - January 2010
AT&T January 2007 - December 2009
SiriCOMM, Inc. February 2005 - January 2007
Great Barrier Reef ISP January 2000 - January 2005
Skills
Building Virtual..., Staffing Models, Behavioral Coaching, Workforce Management, Driving Results, Call Center Technology, Driving Revenue, Key Performance..., Staff Retention, P&L Ownership, Leadership Development, First Call Resolution, Client Services, Quality Management, Call Center Development, Report Automation, Avaya PBX, Data Analysis, CMS, Performance Improvement, Corporate Culture, Customer Experience, Contact Center Design, Sales, Employee Training, Avaya, Networking, Conflict Resolution, Automation, Call Centers, Call Center, Management, P&L Management, Financial Services, Customer Retention, Operations Management, Telecommunications, Recruiting, Customer Satisfaction, Wireless, Technical Support, Integration, BPO, Inbound Marketing, IVR, Telemarketing, Outsourcing, CRM, Contact Centers, Avaya Technologies
Education
Missouri Southern State University
Business Administration, Management and Operations
Envoy Airlines July 2014 - Present
Kosta Enterprises January 2010 - Present
American Eagle Airlines February 2010 - Present
Kosta enterprises LLC January 2010 - July 2014
Arise Virtual Solutions Inc. March 2000 - August 2009
American Airlines 1998 - 2001
Skills
Airlines, Microsoft Excel, Power point, Word Processing, Outlook, Customer Satisfaction, Customer Service..., Airline Reservations, Ticketing Software, Sales&Marketing, Budgets, Customer Service, Teamwork, Logistics, Leadership, PowerPoint, Training, Aircraft
Education
Miami Dade College 2000 — 2004
Business Administration
American Airlines University 1997 — 1999
International Security, International Security Lead Agent
American Airlines Flag Ship University 1994 — 1997
International Ticketing
Miami Dade College 1992 — 1994
Child Development associate, Early Childhood Education and Teaching, Pre-school Teacher
Politecnico Grancolombiano 1989 — 1992
Business Administration (MBA), E-Commerce/Electronic Commerce
Ross Stores, Inc. November 2013 - Present
Francisco Latino, LLC January 2011 - December 2013
Arise Virtual Solutions Inc. 2011 - 2013
AT&T June 2009 - November 2010
Cantrell Development Co., L.L.C. d/b/a Badcock Home Furniture & More February 2009 - November 2009
OfficeMax June 2006 - December 2008
The Home Depot Canada April 2004 - June 2006
Gateway March 2002 - April 2004
Skills
Sales, Sales Operations, Training, Customer Service, Management, Retail, Customer Satisfaction, Customer Retention, Store Management, Retail Sales, Marketing, Hiring, Leadership, Employee Training, Inventory Management, Selling, Coaching, Team Building, Sales Management, Pricing, P&L Management, Sales Process, Customer Experience, Call Centers, Account Management, Team Leadership, Merchandising, Operations Management, Purchasing, Social Media, Virtual Assistance, Forecasting, Microsoft Excel, Trade Shows, Profit, Direct Sales, B2B, Cold Calling, P&L, Time Management, Point of Purchase
Education
Palm Beach Community College 2013 — 2014
INFORMATION MANAGEMENT, Network Admin., 3.6
Palm Beach State College 2012 — 2014
Certificate, Computer/Information Technology Administration and Management
South Broward High School 1988 — 1991
Arise Virtual Solutions Inc. July 2014 - Present
Allstate September 2011 - Present
Progressive Insurance April 2006 - March 2011
Education
Lakeland Community College 2000 — 2002
Associate of Arts (A.A.), Psychology and Leadership
Arise Virtual Solutions Inc. 2014 - Present
Hilton Garden Inn Tampa North September 2010 - October 2012
Skills
Microsoft Office, Event Management, Marketing, Outlook, Customer Service, Direct Sales, Event Planning, Sales Management, Marketing Strategy, Team Building, Social Networking, Time Management, Sales, Social Media Marketing, Social Media
Education
Liberty University 2011 — 2014
Bachelor of Business Administration (BBA)
Arise Virtual Solutions Inc. November 2013 - Present
Westbrook Christian Church February 2000 - September 2013
Skills
Public Speaking, Teaching, Pastoral Care, Customer Service, Event Planning, Community Outreach, Leadership Development, Discipleship, Microsoft Excel, Biblical Studies, Volunteer Management, Microsoft Word, Social Media, Strategic Planning, Religion, PowerPoint, Leadership, Database Administration, People Skills, Microsoft Office, Delegation, Office Administration
Education
Joliet Junior College 2012 — 2012
GED (General Education Diploma), General Education
Oak Lawn Community High School 1982 — 1986
Corinthian Colleges, Inc. January 2014 - June 2015
Arise Virtual Solutions Inc. November 2013 - October 2014
JRS Repair February 2013 - September 2013
ATI Enterprises March 2011 - November 2012
ATI Enterprises March 2011 - November 2012
REGIONAL ACCEPTANCE CORPORATION March 2008 - August 2010
Skills
Coaching, Customer Service, Admissions, Public Speaking, Staff Development, Outlook, Microsoft Office, Program Management, Time Management, Office Management, Enrollment Management, Leadership, Policy, Training, Recruiting, CampusVue, Leadership Development, Team Building
Education
Navarro College 2014 — 2017
Roosevelt High School
Modcomp December 2014 - Present
Focus Technologies, LLC August 2013 - December 2014
Arise Virtual Solutions Inc. November 2007 - November 2011
Skills
Windows Server, Microsoft SQL Server, Call Center, Troubleshooting, Technical Support, Telecommunications, Microsoft Exchange, VoIP, Active Directory, Call Centers, System Deployment, Vendor Management, Network Security, Security, Cisco Technologies, Telephony, Windows, Disaster Recovery, SaaS, VPN
Education
Miami Dade College 2006 — 2007
Computer Networking
Keith Crosier and Associates, Inc. June 2014 - Present
Arise Virtual Solutions Inc. December 2013 - July 2014
Marengo Union School District 165 May 2013 - September 2013
Intermatic June 2011 - December 2011
Hewitt Associates July 2008 - October 2009
Skills
Troubleshooting, Windows, Customer Relations, Customer Service, Microsoft Office, Computer Hardware, Problem Solving, Active Directory, XP, Windows Server 2003, Windows 7, Network Administration, Desktop Support, Windows Server, Software Installation, Windows Server 2008, Servers, System Administration, TCP/IP, Security, A+ Certified, Printers, Networking, Computer Repair, VMware, Technical Support, Disaster Recovery, Windows XP
Education
McHenry County College 2009 — 2011
AAS, Network Security
IDEXX Laboratories September 2014 - Present
Arise Virtual Solutions Inc. December 2008 - September 2014
American Express January 2005 - December 2008
Skills
Cross-functional Team..., Blended Learning, E-Learning, Instructional Design, Instructor-led Training, Project Management, Leadership, Learning Management..., Training, Call Centers, Management, Business Process..., FrameMaker, SDLC, Strategy, ADDIE, Program Management, Process Improvement
Education
San Jose State University 2001 — 2004
Master of Arts, Instructional Technology
HealthMarkets July 2014 - Present
Arise Virtual Solutions Inc. August 2012 - October 2014
Sterling Insurance, A Windsor Health Group Company September 2011 - September 2012
Skills
Legal Research, Corporate Law, Legal Writing, Customer Service, Intellectual Property, Civil Litigation, Microsoft Office, Litigation, Real Estate, Insurance
Education
Kaplan University 2013 — 2014
Licentiate degree, Insurance
Clayton State University 2009 — 2010
Paralegal Certificate, Paralegal Studies
Knoxville College 1987 — 1991
Bachelor's Degree, Political Science
Total LIfe Changes, LLC February 2015 - Present
Moores Ceaning Systems March 2012 - Present
Arise Virtual Solutions Inc. February 2012 - November 2013
AT&T September 2007 - September 2010
Skills
Customer Service, Call Centers, Marketing, Sales Management, Account Management, Customer Satisfaction, Sales Operations, Telecommunications, Management, Retail, Team Leadership, Customer Retention, Team Building, oper., Project Management, Teamwork, Leadership, Public Speaking, Microsoft Excel, Strategic Planning
Education
Southern Wesleyan University 2012 — 2014
Master's Degree, Business Administration and Management, General
Limestone College 2005 — 2011
Bachelor's degree, Business Administration and Management, General
Walden University
Doctor of Philosophy (Ph.D.), Business Administration and Management, General
QQSolutions, Inc. November 2013 - December 2014
Arise Virtual Solutions Inc. November 2012 - July 2013
First Medical Solutions October 2011 - June 2012
Skills
Trade Shows, Team Building, Employee Training, Customer Satisfaction, Leadership, Hospitality Management, Tour Operators, Leisure, Account Management, Passion for Helping..., Marketing, New Business Development, Training, Management, Customer Service, Event Planning, Revenue Analysis, Social Media Marketing, Social Networking, Intercession, Ministering, Devotionals, Contract Negotiation, Operations Management, E-commerce, Luxury, Scripture, Spiritual Gifts, Devotion, Prayer, Making A Difference, Changing Lives, Online Travel, Public Relations, Hiring, Call Centers, Business Networking, Life Coaching, Lifestyle Coaching, Recovery Coaching, Wellness Coaching, Spiritual Counselor, Spiritual Teacher, Spiritual Direction
Education
Pace University 1995 — 1997
Bachelor of Business Administration (BBA), Business Administration and Management, General
Hillsborough Community College
Registered Nursing/Registered Nurse
Arise Virtual Solutions Inc. August 2008 - Present
Chevy's Hope Foundation August 2005 - Present
SASCo, LLC August 2006 - July 2008
Schott Corporation April 1997 - February 2003
Skills
Microsoft Office
Education
Normandale Community College
Georgia Gwinnett College August 2013 - Present
Arise Virtual Solutions Inc. November 2010 - August 2013
Skills
Teaching, Microsoft Office, Public Speaking, Research, Curriculum Design, Customer Service, Curriculum Development, Microsoft Excel, PowerPoint, Higher Education, Strategic Planning, Microsoft Word, Coaching, Staff Development, Social Media
Education
Jackson State University 1979 — 1980
Business Administration and Management, General
Northeastern University
Bachelor of Science (B.S.), Marketing
Arise Virtual Solutions Inc. October 2007 - Present
Optical Impressions 2007 - November 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Photoshop
Education
Miami Dade College 1985 — 1988
Associate of Science (AS), Vision Care/Opticianry
ADP August 2015 - Present
ADP February 2015 - August 2015
Univision November 2010 - December 2014
Arise Virtual Solutions Inc. August 2009 - December 2010
Interval International February 2007 - November 2010
Skills
Training & Development, Technical Training, Customer Service, Customer Experience, E-learning, E-learning Development, Sales Skills Training, Sales Trainings, Sales Coach, Supervisory Skills, Supervisory Experience, Sales Presentations, Group Presentations, Presentation Development, Presenter, Change Management, Leadership, Lead Change, Leading Organizational..., Six Sigma, Green Belt, Employee Training, E-Learning, Customer Retention, Leadership Development, Captivate, Instructor-led Training, Training, Instructional Design, Training Delivery, Needs Analysis, Distance Learning, Content Development, Blended Learning, Coaching, Interactive Media, Sales, Selling Skills, Multimedia, Strategy, Web Content, Web Video, Information Architecture, Digital Media, Management, Project Management
Education
Miami Dade College 2012 — 2016
Associate of Science (A.S.), Computer Programming
Data Profits inc. May 2011 - Present
Arise Virtual Solutions Inc. May 2010 - Present
AT&T August 2003 - December 2009
AT&T August 2002 - August 2003
AT&T January 2001 - August 2002
AT&T January 1999 - January 2001
Skills
Customer Satisfaction, Account Management, Telecommunications, Call Center, Vendor Management, Customer Service
Education
Kennesaw State University 2002 — 2003
MBA, Business
Lehigh University 1989 — 1993
Bachelors of Science, Electrical Engineering
Arise Virtual Solutions Inc. September 2014 - Present
Arise Virtual Solutions Inc. October 2012 - September 2014
Arise Virtual Solutions Inc. July 2009 - September 2012
Emerald Eye Inc August 2007 - July 2009
Borders January 1987 - March 2007
Skills
Call Centers, Leadership, Team Building, Strategic Planning, Customer Experience, Outlook, Call Center, Customer Satisfaction, Technical Support, BPO, Customer Service, Data Entry, Training, Operations Management, Workforce Management, Coaching, Process Improvement
Education
Northern Illinois University 1981 — 1985
Bachelor of Arts (B.A.), Journalism
Northern Illinois University 1981 — 1985
Bachelor of Arts (B.A.), Journalism
Nationwide Childrens Hospital January 2013 - Present
Arise Virtual Solutions Inc. 2013 - 2015
VIP Desk 1996 - 2012
Skills
Administrative, Customer Service, Clerical, Finance, Call Center..., GPRS, Administrative Work
Education
South Suburban College
Associates in Science, Business Administration and Management, General
Ohio Christian University
Bachelor's degree, Psychology
Alpine Access March 2012 - Present
Skurban Barz Entertainment April 2011 - February 2012
Arise Virtual Solutions Inc. April 2010 - August 2010
Skills
MS Office Suite, MS Project, Photoshop, Photography, Photoshop Elements, Avaya, Call Center, Catering, Studio Recording, Live Sound, Entrepreneurship, Software Installation, Event Planning, Event Management, Cashiering, Customer Service, Cellular, basic CSS, Spanish, basic french, Pro-Tools, Budget Management
Education
J Sargeant Reynolds Community College 2011 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 2.4
Highland Springs High School
Advanced Diploma, Center for Engineering2006
Arise Virtual Solutions Inc. June 2012 - Present
Education
Pulaski Technical College
Arise Virtual Solutions Inc. April 2012 - Present
Allied interstate February 2000 - December 2002
Erbia network January 1999 - January 2000
Skills
Customer Experience, Customer Satisfaction, Customer Service
Education
Keiser College 1993 — 1993
Nursing Assistant, nurse Aid
Jamaica high school 1977 — 1979
diploma, Accounting and Business/Management
Arise Virtual Solutions Inc. April 2008 - Present
Bank Atlantic February 2006 - January 2008
HSBC June 1999 - November 2004
Skills
Highly detail oriented, Energetic team player, Employee supervision..., Records/Inventory..., Policy..., Workforce Planning, Problem Solving, Promoting a positive..., Forecasting, CRM, Analysis, Time Management, Training, Customer Service, Troubleshooting, Customer Satisfaction, Team Building
Education
Long Island University, Brooklyn Campus 1997 — 1999
Business Administration, Management and Operations, Dean's List 3.8
Kelly Services July 2012 - October 2013
Arise Virtual Solutions Inc. July 2011 - May 2012
Robert Half Finance & Accounting May 2002 - April 2004
Education
Kaplan University-Davenport Campus 2014 — 2016
Medical/Clinical Assistant
Howard High School 1982 — 1986
Arise Virtual Solutions Inc. January 2013 - Present
Shepherd PAthways 1985 - 2013
Skills
Program Development, Healthcare, Healthcare Management, Customer Service, Nonprofits, Volunteer Management, Community Outreach, Public Speaking, Event Planning, Project Management, Educational Fundraising, Microsoft Office, Microsoft Word, Interpersonal..., Job Coaching, Influence Others, Serving Others, Pay Close Attention to..., Clinical Development, Team Building, Training, Typing, Multi Tasking, Data Entry, Account Management, Back Office, Outlook, Leadership Development, Grants
Education
Medix College 2001 — 2001
Certification ICD-9 Insurance Billing and Coding
Savannah High/Medix School/Georgia Medical Institute 1977 — 2001
Certification ICD9-10 Medical Billing and Coding/CNA/
Arise Virtual Solutions Inc. December 2014 - Present
Teleperformance June 2013 - November 2014
Transcom May 2012 - May 2013
Transcom June 2010 - May 2012
Cloud 10 - A Transcom Company September 2008 - June 2010
Skills
Training, Management, Coaching, Troubleshooting, Policy, Call Centers, BPO, Performance Management, Employee Relations, Human Resources, Root Cause Analysis, Employee Training, Employee Engagement, Operations Management, Customer Experience, Customer Satisfaction, Customer Retention, Vendor Management
Education
Regis University 2012 — 2016
Bachelor of Science in Human Resource Management, Human Resources Management/Personnel Administration, General, 3.3
Once Upon A Child October 2014 - Present
Self-employed actress May 2014 - Present
G5Live June 2013 - March 2014
Arise Virtual Solutions Inc. November 2012 - April 2013
Alexandria Pediatric Dentistry November 2008 - August 2012
CHRISTUS Health March 2007 - November 2008
Skills
Dental Care, Mobile Devices, Administrative Work, Microsoft Word, Laboratory Skills, Drawing Blood, Office Administration, Front Office, Back Office, Inventory, Appointment Scheduling, Drug Testing, DNA, Computers, Customer Service, Android, Microsoft Excel, E-Learning, 10 Key, Microsoft Office, Social Networking, Filing, Electronic Filing, Data Entry, Telecommunications, Wireless, Sales, Social Media, Teamwork, Outlook, Teaching, PowerPoint, Team Leadership, Healthcare, Time Management, CPR Certified, Public Speaking, Customer Satisfaction, Event Management
Education
Northwestern State University 2001 — 2010
General Studies, Computer and Natural Science and Social Science minor
Marksville High School 1999 — 2001
Arise Virtual Solutions Inc. June 2015 - Present
Lipscomb Oil Company, Inc February 2012 - Present
Skills
Networking, Outsourcing, Customer Service, Training, Customer Satisfaction
Education
Liberty University
Associate of Arts (AA), Religion/Religious Studies
Open Door Family Medical Centers January 2012 - Present
Arise Virtual Solutions Inc. February 2011 - December 2014
Calvary Hospital September 2012 - September 2013
Riverdale Nursing Home June 2010 - August 2010
Catholic Charities of the Archdiocese of New York June 2008 - July 2010
Education
LIU Brooklyn 2015 — 2017
Registered Nursing/Registered Nurse
Monroe College 2010 — 2013
Bachelor of Business Administration (B.B.A.), Health Services Administration
Arise Virtual Solutions Inc. January 2010 - August 2015
CEVA Logistics March 2011 - June 2013
Delta Air Lines November 2011 - February 2013
Wells Fargo August 2010 - July 2011
JetStream Ground Services February 2010 - June 2010
Food Services Management Assoc June 2007 - April 2010
Morris & Raper Realtors, Inc. August 2005 - May 2009
Education
Kaplan University 2014 — 2018
Bachelor’s Degree, Criminal Justice and Corrections