Experience
AT&T  September 2014 - Present
AT&T  February 2014 - Present
AT&T  November 2004 - February 2014
INSIGHT BUSINESS  May 2009 - May 2010
BELLSOUTH/AT&T   September 2004 - December 2008

Skills
Competitive Analysis, Call Centers, Cold Calling, Customer Service, Direct Sales, Leadership, Management, Sales, Customer Retention, Sales Process, Wireless, Telecommunications, Customer Satisfaction, Salesforce.com, Sales Management, Account Management, Sales Operations

Education
Auburn University at Montgomery   1987 — 1990
Communication and Media Studies

Eastern Kentucky University
Communication and Media Studies

Experience
Winner's Circle Sports Bar & Grill   April 2014 - Present
Libertarian Party of Polk County, Florida   January 2014 - Present
Ovations Food Services, LP  May 2013 - April 2014
Bartow Regional Medical Center  June 2009 - July 2011
Winter Haven Hospital  June 2008 - October 2008
Cypress Gardens Adventure Park   May 2006 - December 2007
Lakeland Regional Medical Center  May 2005 - April 2006
Sammons & Company, Realtors   September 2002 - December 2003
AM PM Door Repair Service   April 2001 - September 2002
Bellsouth/AT&T   November 1999 - March 2001

Skills
Event Management, Event Planning, Email Marketing, Copywriting, Medical Terminology, Cpr Certified, Medical Transcription, Clerical Skills, Cisco Technologies, Health Unit Coordinator, Cardiac Rhythm..., Cardiac Monitoring, Pharmacology, Microsoft Active..., Microsoft Exchange, Cisco VoIP, Radiant POS Systems, Galaxy Ticketing Systems, Telecom Cabling..., DVR Based Security..., EKG

Education
Traviss Career Center   2008 — 2008
Health Unit Coordinator, Health Services/Allied Health/Health Sciences, General

West Area Adult School   2001 — 2001
High School Diploma

Experience
Cricket Wireless  April 2013 - Present
ATT Mobility  January 2009 - March 2013
Bellsouth/ATT  January 2004 - December 2008
Bellsouth  July 2000 - December 2003
Sprint  January 1994 - June 2000
Sprint  January 1992 - December 1993
Sprint  January 1989 - December 1991

Skills
Negotiation, Customer Service, Inventory Management, Industrial Engineering, Telecommunications, Operations Management, Team Building, Vendor Management, Wireless, Sales Management, Team Management, Team Leadership, Account Management, Customer Satisfaction, New Business Development, Business Development, Sales Operations, Project Management, Sales, Leadership, Analysis, Process Improvement, Business Process..., Networking, Budgets, Business Strategy, Management, Six Sigma, Cross-functional Team..., VoIP, Managed Services, Troubleshooting, Mobile Devices, Call Centers

Education
Webster University   2001 — 2003
Master of Business Administration (M.B.A.), Business

Columbia College   1996 — 2000
Bachelor's Degree, Computer Information Systems

Experience
GoFroe   September 2015 - Present
CooperCraft Communications, Inc.   August 2012 - August 2015
Wiregrass Georgia Technical College  January 2008 - September 2012
Renfroe Communication Consulting, LLC   January 2007 - August 2012
BellSouth/At&t   October 1998 - January 2008

Skills
Cabling, Optical Fiber, Network Design, Fiber Optics, LAN-WAN, IP, VoIP, Structured Cabling, Telecommunications, Wireless Networking, BICSI, Telecommunications..., RCDD, Telephony, Data Center, Networking, Low Voltage, Wireless, Integration, WAN, Switches, Troubleshooting, System Deployment, Network Engineering

Education
Abraham Baldwin Agricultural College   2004 — 2005
A.A.S., Technology

East Central Technical College   1997 — 1998
Telecommunications Technology/Technician

FHS 1997

Experience
Blue Cross Blue Shield of NC  October 2013 - Present
AT&T  January 2001 - October 2013
AT&T  September 2009 - June 2011
BellSouth/AT&T   January 2005 - August 2007
Metrocall  May 1996 - January 2001

Skills
Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Troubleshooting, Wireless, Customer Retention, Telephony, Customer Service, Technical Support, Managed Services, Team Leadership, Time Management, Leadership, Team Building, Management

Education
Strayer University   2015 — 2017
Master's Degree, Health/Health Care Administration/Public Health Management

Winston-Salem State University   2004 — 2011
Bachelor of Science Degree, Rehabilitation Studies

Experience
Wells Fargo (contract via Norman Technologies)   July 2015 - Present
RGP  February 2015 - June 2015
Wells Fargo (contract via Norman Technologies)   July 2013 - December 2014
Wells Fargo (contract via The RWC Group)   February 2011 - September 2012
Inovis/GXS   August 2007 - December 2010
BellSouth/AT&T   September 2000 - August 2007
BellSouth/AT&T   March 1997 - September 2000
FFMC/First Data Corporation   September 1985 - March 1997

Skills
Banking, Treasury Management, Cash Management, Analysis, Accounts Receivable, Payments, Accounting, Business Process..., Leadership, Sarbanes-Oxley Act, Account Reconciliation, Auditing, Microsoft Office, Access, Management, Cash Flow, Certified Treasury..., Treasury Services, Microsoft Excel, Business Requirements, Corporate Treasury

Education
Kennesaw State University - Michael J. Coles College of Business   1998 — 2000
MBA, Business

Georgia State University   1985 — 1990
BBA, Corporate Finance

Experience
BellSouth/AT&T   June 1970 - September 2012

Skills
Community Outreach, Telecommunications..., Public Relations, Customer Service, Political and External..., Louisiana State Lobbyist, Deaf and Hearing..., Business Strategy, Consulting, Telecommunications, Program Management, Leadership, Finance, CRM, Training, Analysis, Managed Services, Team Building, Marketing, Management, Strategic Planning, Event Planning, Direct Sales

Education
University of New Orleans

Experience
Infor  August 2006 - Present
BellSouth/AT&T   1998 - 2006
All Seasons Travel  October 1995 - August 1998

Education
Georgia State University
Business Administration

Experience
America's First Federal Credit Union  February 2015 - Present
America's First Federal Credit Union  September 2014 - February 2015
Lucas & Associates   November 2012 - March 2013
RealtySouth  July 2007 - November 2012
AT&T Yellow Pages  September 2010 - January 2012
BellSouth/AT&T   April 2006 - April 2007
BellSouth  January 2002 - April 2007
AT&T  December 1983 - April 2007
BellSouth  February 1999 - December 2001
BellSouth  June 1997 - February 1999

Skills
Real Estate, Customer Service, Nutrition, Public Speaking, Customer Relations, Negotiation, Writing, Wellness, Problem Solving

Education
Villanova University   2006 — 2006
Master Certification, Applied Project Management

Alabama Real Estate

University of Alabama at Birmingham
B.A, Mass Communication/Media Studies

Experience
Gladiator Oilfield Services   April 2013 - Present
Rockdale County Fire Rescue   May 2010 - April 2011
Bellsouth/AT&T   December 2005 - November 2009
Siemens Dematic, Inc.   2002 - 2004

Skills
EHS, EMT, Firefighting, Fire Safety, Construction Safety, OSHA 30-Hour, HAZWOPER, Hazmat Operations, Hazmat Awareness, Oil/Gas, Welding, Horizontal Directional..., Telecommunications, Adult CPR, Infant CPR

Education
Gwinnett Technical College   2009 — 2011
Certificate, EMT-Plus

Turner High School   1995 — 1998
HS Diploma, General

Experience
Standing Ovation Meetings and Events, Inc.   October 2008 - Present
Kennesaw State University  February 2006 - September 2011
CIBA Vision / Novartis  October 2007 - October 2008
Time Warner/Turner Broadcasting Inc.   August 2004 - November 2006
BellSouth/AT&T   1997 - 2002
CONTEL  1978 - 1990

Skills
Meeting Planning, Event Planning, Trade Shows, Management, Strategy, Marketing Communications, Event Management, Leadership, Microsoft Excel, Budgets, Social Media Marketing, Certified Meeting..., Social Media, Marketing, Contract Negotiation, Project Planning

Education
Eastern New Mexico University
BS, Bus Admn / Bus Education

MPI Certified Trainer Class

Experience
AT&T  May 2012 - Present
YP  September 2011 - May 2012
AT&T - YP   February 2010 - September 2011
Summit Development   August 2008 - February 2010
AT&T  January 2007 - February 2008
BellSouth/AT&T   December 2005 - January 2007
BellSouth/AT&T   August 2001 - December 2005
BellSouth/AT&T   December 1999 - August 2001
BellSouth/AT&T   July 1998 - December 1999
BellSouth/AT&T   January 1997 - July 1998

Skills
Telecommunications, Product Management, Vendor Management, Program Management, Competitive Analysis, New Business Development, Wireless, CRM, Business Development, Direct Marketing, Online Sales & Service, Customer Experience, Strategy, Sales Operations, E-commerce, Online Marketing, Management, Analytics, Strategic Partnerships, Market Research, Advertising, Coffee

Education
Georgia State University - J. Mack Robinson College of Business   1989 — 1993

Experience
BellSouth/AT&T   1969 - 2006

Skills
Telecommunications, Strategic Planning, Vendor Management, VoIP, Cross-functional Team..., Leadership, Microsoft Office, Wireless, Management, Team Leadership, Project Management, Call Centers, Sales Operations, Account Management, Project Planning, Strategic Partnerships, Team Building, Sales, Business Analysis, Sales Management, New Business Development, Process Improvement, Change Management, Training

Education
Kennesaw State University   1993 — 1995
MBA

Experience
Coca-Cola North America  May 2011 - Present
TAJ Technologies/Medtronic   March 2010 - February 2011
TEK Systems/FedEx   September 2008 - July 2009
ACS, a Xerox Company  September 2007 - September 2008
BellSouth/AT&T   June 2004 - August 2007
AT&T  December 2000 - June 2004

Skills
Access, Laptops, MS Project, SAP, Lotus Notes, Outlook, Office 2010, Java, PeopleSoft, Internet Explorer, HP Openview, Monitors, Live Meeting, PowerPoint, Terminal Services, TFS, Bomgar, Network Cards, Active Directory, Computer Hardware, Disaster Recovery, Project Management, Process Improvement, Network Administration, Software Documentation, Operating Systems, Servers, Microsoft Project, Technical Support, Microsoft Office, Leadership, Cross-functional Team..., Management, Networking, Business Analysis

Education
University of Phoenix   2004 — 2007
Bachelor of Science, Information Technology

Louisiana State University   1997 — 1999
Computer Science

St. Augustine High School   1994 — 1997

Experience
Mecklenburg County  November 2012 - Present
Charlotte Chamber of Commerce  2012 - 2014
BellSouth/AT&T   1998 - 2010

Skills
Microsoft Office, Nonprofits, Strategic Planning, Media Relations, Public Relations, Fundraising, Social Media Marketing, Public Speaking, Blogging, Press Releases, Research, Community Outreach, PowerPoint, Microsoft Word, Social Networking, Event Management, Social Media, Event Planning, Microsoft Excel, Customer Service, Community Development, Leadership Development, Government, Organizational..., Leadership, Volunteer Management, Policy, Grant Writing, Program Development

Education
North Carolina Central University   1987 — 1992
Bachelor of Arts (BA), Political Science and Government

Independence High School   1984 — 1987

Experience
Gadsden State Community College  May 2011 - May 2012
Meals On Wheels Association of America  2006 - 2006
BellSouth/AT&T   2003 - 2006
VNU/Nielsen E- Media   January 2000 - January 2002
Highbury House of London   January 1999 - January 2000
Knight Communications Inc.   January 1998 - January 1999
Charlottes' Best Magazine   January 1997 - January 1998
Vulcan Publications  1994 - 1997

Skills
Ad Campaign Management, Multi-media Marketing, Account Development, Market Research, Prospecting/ Client..., Cluster Sales /..., Search Engine Marketing, Proficient in Microsoft..., Google, HTML/XML, Microsoft Office, Visual Basic, Advertising Sales, Inside Sales, Social Networking, Business Networking, Online Advertising, Campaign Management, Online Marketing, Advertising, Digital Marketing, SMO, Social Media Marketing, SEM, Multimedia, Account Planning, Political Advertising, Marketing Strategy, Marketing, E-commerce, SEO, Blogging, Management, Public Relations, Facebook, Google Analytics, Sales Process, PPC, Web Marketing, YouTube, Mobile Marketing, Time Management, Sales, Google Adwords, New Media, Cold Calling, Community Management, Website Development, Social Marketing, Web Development

Education
Jacksonville State University   2012 — 2015
Majors: Business Management (concentration in E-Commerce and Information Technology ) & Marketing

Gadsden State Community College   2011 — 2012
Computer and Information Sciences and Support Services

Experience
Southern Living Realty Partners   August 2007 - Present
Atlantic Mortgage Loans  April 2003 - April 2011
Realty World Southern Living   January 2007 - August 2009
Crown Realty Homes/Formerly ERA Crown Realty   July 2004 - January 2007
Realty Executives Fine Homes & RE/MAX   January 1998 - July 2004
U.S. Army Reserves   January 1990 - January 1998
BellSouth/AT&T   June 1989 - July 1996

Skills
Realtor Nashville, Short Sales, Brokers, Bank-owned Properties, Sellers, Real Estate, Relocation, Investment Properties, REO, Investors, Foreclosures, Residential Homes, First Time Home Buyers, Condos, Single Family Homes, Selling, Investments, Property Management, Real Estate Transactions, Referrals, Buyer Representation, Property, Loans

Education
American Public University   2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General

American Public University   2010 — 2012
Bachelor’s Degree, Marketing

Nashville State Tech   1988 — 2002
Associates, Accounting

John Overton High School   1984 — 1988
Honors Diploma, Honors

Experience
Over Yonder Field Inspection Service   January 2014 - Present
Dad by Day-Designer by Night   January 2014 - Present
Daddy and Me Magnetics   2007 - Present
Daddy and Me magnetics   2007 - Present
BellSouth/AT&T   1994 - 2008

Skills
Jewelry Making, Handmade Jewelry, Bracelets, Necklaces, Earrings, Adobe Illustrator, Adobe Photoshop, Pen and Ink Illustration, Logo Design, Graphics, Newsletters, Illustration, Fine Art, Brochures, Visual Communication, Interaction Design, Computer Graphics, Beading, Layout, Posters, Motion Graphics, Music, Type Design, Fonts, Flash Animation, Woodworking, Pencil Illustration, Analysis of Business's..., Family management over..., Electronic Newsletters, Banner Design, Newsletter Design, Brochure Development, Patterning, Accessory Design, Corporate Branding, Image Editing, Corporate Identity, Desktop Publishing, Typography, Image Manipulation, Drawing, Craft, Mac, Contemporary Art, Banners, Adobe Acrobat, Graphic Design, Teaching, Illustrator

Education
Art Institute of Atlanta   1990 — 1994
Bachelor's Degree, Visual Communications, Graduated With Honors

Milligan College   1988 — 1989
Associate's Degree, Music Performance, General

Tri-Cities Christian School   1983 — 1987
High School Diploma, Majored in Art and Music

Experience
Beacham an   April 2014 - Present
SWG Realty   November 2004 - March 2014
Clayton News-Daily  April 2012 - January 2013
Students Without Mothers, Inc   March 2003 - May 2010
Home Depot  August 2006 - February 2007
100 Black Women of Stone Mountain   March 2004 - September 2005
BellSouth/AT&T   May 1974 - July 2004

Skills
Business Planning, New Business Development, Purchasing, Fundraising, Billing, Merchandising, Customer Satisfaction, Contract Management, Payroll Processing, Contract Negotiations, Account Management, Negotiation, Customer Service, Customer Relations, Mentoring, P&L, Problem Solving, Sales Management, Market Planning, Business Strategy, Team Building, Contract Negotiation, Inventory Management, Public Speaking, Pricing, Consultative Selling, Retail, Hiring, Excel, Strategic Planning, Selling, Cold Calling, Sales, Strategy, Leadership

Education
University of South Carolina-Columbia
BA, Advertising

Experience
Blue Cross and Blue Shield of Louisiana  September 2007 - Present
Bellsouth/AT&T   September 2002 - July 2007
Cingular  November 2000 - July 2002
LOWES HOME IMPROVEMENT WAREHOUSE  September 1995 - November 2000

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1990 — 1994
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Experience
Walmart  May 2012 - Present
Walmart  October 2010 - May 2012
AT&T  July 1999 - July 2010
BellSouth/AT&T   1990 - 2010

Skills
Employee Relations, Labor Relations, Succession Planning, Employee Engagement, Performance Management, Talent Management, Onboarding, Leadership Development, Talent Acquisition, Benefits Administration, Organizational..., Workforce Planning, Human Resources, Conflict Resolution, Organizational..., Recruiting, Employee Benefits, HRIS, FMLA, Deferred Compensation, PeopleSoft, Career Development, Leadership, Management, Coaching, Personnel Management, Policy, Training, HR Policies, New Hire Orientations, Applicant Tracking..., Employee Training, Hiring, Interviews, Employment Law, College Recruiting, Performance Appraisal, Organizational Design, Strategic Planning, HR Consulting, Job Analysis, Temporary Placement, Sourcing

Education
Tuskegee University

University of Alabama
Masters of Science

University of Michigan Business School
Certificate in Strategic Human Resource Management, Human Resources Management and Services

Experience
Piedmont Healthcare  April 2011 - Present
FM Communications LLC   June 2010 - Present
Stiefel, a GSK company  July 2007 - May 2011
BellSouth/AT&T   July 1999 - 2007
The Times (Gannett Corp.)   May 1995 - May 1999

Skills
Communications..., Change Communication, Business Transformation, Internal Communications, Corporate Communications, Community Relations, Public Relations, Media Relations, Strategic Communications, Executive Communications, Editing, Intranet, Marketing Communications, Writing, Copywriting, Copy Editing, Healthcare, Customer Service, Proposal Writing, Communications..., Consultancy, News Writing, Newspaper, Editorial leadership, College instruction, Journalism, Online Video, Newsletters, Publications, Editorial writing and..., Management, Leadership, Communication Training, Program Management, Speech Writing, Organizational..., Social Media, Web Content Management, Consulting

Education
Texas A&M University
BS, Journalism

Centenary College of Louisiana   1993 — 1996
MBA, Business

Experience
Novelis  November 2014 - Present
Our Lady of Perpetual Help Home   October 2002 - Present
Covenant House of Georgia  February 2014 - August 2014
Alcan Cable  October 2008 - June 2013
Palmetto Food Service   2013 - 2013
Bellsouth/AT&T   June 2000 - June 2005
Acsys Financial   January 1999 - January 2000
Bellsouth Corporation  January 1990 - January 1998

Skills
Accounting, Financial Analysis, Financial Reporting, Quickbooks, Contract Management, Microsoft Excel, ADP Payroll, Sales & Use Tax, Bookkeeping, Budget, Winshuttle, PRMS, Property Tax, SAP, Oracle Financial, QuickBooks, External Audit, Budgets, Internal Controls, Management, Forecasting, Financial Statements, Account Reconciliation, Microsoft Office, Accounts Payable, Auditing, General Ledger, Payroll, Finance, Consolidation, Accounts Receivable, Cash Management, Analysis, Financial Modeling

Education
Brenau College   1996 — 1998
Additional Concentration, Accounting

Brenau University   1991 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General

Georgia Tech   1981 — 1984
Industrial Engineering

Experience
BellSouth/AT&T   August 1976 - December 2008

Education
University of Alabama at Birmingham   2005 — 2007
Masters of Science, EE - Information Engineering and Management

Miles College   1993 — 1996
Bachelor of Science, Accounting

Experience
ATT  June 2013 - Present
AT&T  October 2010 - June 2013
BellSouth/AT&T   September 1999 - September 2010
BELLSOUTH TELECOMMUNICATIONS INC  August 1996 - August 1999
Miami Dade College  November 1990 - July 1996
Miami Dade College  November 1985 - October 1990
Southern Bell Tel & Tel/ATT Information Systems   November 1979 - October 1985
Southern Bell Tel & Tel   April 1972 - April 1979

Skills
Telecommunications, Team Management, Testing, VoIP, Networking, Automotive, Troubleshooting, PBX Design and..., Metro Ethernet, Data Communications, Telecommunications..., Wireless, Video Circuit..., Ethernet, IP, Switches, Broadband, Project Management, Program Management, MPLS

Education
Miami Dade College   1969 — 1971
Associate of Science (AS), Mathematics

Miami Senior High School   1966 — 1969
High School, Mathematics and Physics, 3.9 GPA

Experience
Clear Path Recycling LLC   April 2012 - August 2015
NCO Group  2011 - 2011
Bellsouth/At&t   August 2000 - March 2010

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, SAP, Customer Service, Outlook, Customer Satisfaction, Teamwork

Education
Robeson Community College   1999 — 2002
Associate's Degree, Business Administration

Purnell Swett High School

Experience
BellSouth/AT&T   March 2007 - Present
BellSouth/AT&T   August 2004 - March 2007

Education
The University of Chicago Booth School of Business   1993 — 1995

Duke University   1987 — 1991
BA, Sociology

Experience
CMS Energy Corp.- EnerBank USA   2013 - Present
Rollins, Inc.- Orkin   2007 - 2012
Schering-Plough  2004 - 2007
BellSouth/AT&T   1997 - 2004
First Union/Wachovia/Wells Fargo   1992 - 1997
Transamerica  1990 - 1992

Skills
Sales Management, Team Building, Telecommunications, Customer Relations, Account Management, Product Marketing, Marketing Strategy, Strategic Planning, Product Management, Consultative Selling, Forecasting, B2B, Negotiation, Cross-functional Team..., Marketing Communications, Business Strategy, Budgeting, Online Marketing, New Business Development, Coaching, Problem Solving, Process Improvement, Change Management, Competitive Analysis, Contract Negotiation, Customer Satisfaction, Team Leadership, PowerPoint, Sales Process, Salesforce.com, Outlook, Inventory Management, Teamwork, Microsoft Office, Excel, Segmentation, Word, Business Intelligence, Business Analysis

Education
Pfeiffer University
Master's of Business Administration, MBA

North Carolina State University
B A

Experience
Crooms AoIT - Seminole County Public Schools   June 2013 - Present
Seminole County Public Schools  August 2008 - June 2013
Excel Alternative Schools   July 2007 - August 2008
AT&T  July 2003 - March 2007
BellSouth / at&t   June 1980 - June 2003
BellSouth/at&t   1987 - 2000

Skills
Education, Project Management, Sales, Training, Curriculum Design, Management, Employee Training, ESL, Customer Service, Teamwork, Differentiated..., B2B, Microsoft Excel, Telecommunications, Leadership, Teaching, Networking, Public Speaking, Educational Technology, Classroom, Tutoring, E-Learning, Instructional Design, Curriculum Development, Adult Education, Research

Education
Belhaven University   2006 — 2008
Master of Arts, Education

University of Central Florida   2003 — 2005
Bachelor of Arts, English Literature

Experience
Capgemini  July 2014 - Present
ADVA Optical Networking  May 2011 - June 2014
AT&T Mobility  April 2010 - May 2011
AT&T  September 2007 - August 2009
CBS Project Management, LLC   April 2002 - May 2007
DeKalb County School System  February 2006 - April 2007
BellSouth/AT&T   July 2005 - January 2006
Accenture  2005 - 2006
DeKalb Chamber of Commerce  2003 - 2005
Wachovia  September 2002 - August 2003

Skills
Vendor Management, PMO, Program Management, Project Portfolio..., Telecommunications, Resource Management, Project Management, Software Project..., Business Analysis, Process Improvement, MS Project, Integration, Requirements Analysis, Visio, Business Process..., SDLC, PMP, Process Engineering, Risk Management, Project Planning, Strategy, Change Management, Cross-functional Team..., Business Requirements, Management, Contract Management, Public Speaking, Operations Management, Budgets, Business Intelligence, Microsoft Project, Outsourcing, SharePoint, Strategic Planning

Education
Westhampton Beach High School   1972 — 1976
High School, New York State Regents

LIU Post
Master, Master in Public Administration

Experience
Guardian Self Storage / Guardian Business Center   March 2010 - Present
Gwinnett County Public Schools  October 2009 - November 2011
Errand Runners of Vinings   November 2009 - March 2011
AT&T  January 2006 - November 2007
BellSouth/AT&T   January 2005 - December 2006
BellSouth/AT&T   April 1999 - January 2005
BellSouth/AT&T   October 1998 - March 1999
American Coed Pageants   August 1996 - August 1998
Atlanta Fest Productions   March 1994 - August 1996

Skills
Strategic Planning, Problem Solving, Business Planning, Event Management, Marketing Management, Consultative Selling, New Business Development, Customer Relations, Team Building, Sales Management, B2B, Budgets, Contract Negotiation, Business Development, Customer Service, Management, Cross-functional Team..., Marketing Communications, Team Leadership, Marketing, Project Management, Advertising, Direct Sales, Selling, Customer Satisfaction, Competitive Analysis, Leadership, Training, Solution Selling, Human Resources, Entrepreneurship, Product Marketing, Financial Analysis, Start-ups, Sales Process, Marketing Strategy, Strategic Partnerships, Sales, Sales Operations, CRM, Strategy, Account Management, Forecasting, Product Management

Education
Kennesaw State University - Michael J. Coles College of Business   1994 — 1998
Marketing

Experience
AT&T  Senior DirectorBellSouth1996 - 2007
BellSouth/AT&T   1996 - 2006

Education
Louisiana State University   1976 — 1981

Experience
AT&T  September 2011 - Present
AT&T Mobility  September 2009 - August 2011
AT&T  March 2004 - September 2008
BellSouth/AT&T   2004 - 2007
Connecture  2003 - 2004
Georgia Department of Transportation  1994 - 1996

Skills
Program Management, Requirements Analysis

Education
Georgia State University   1997 — 1999
Masters

University of Maryland Baltimore County   1991 — 1993
Bachelors

Ricks Institute   1984 — 1988
HS Diploma

Experience
McKesson Provider Technologies  August 2012 - Present
CTS, Inc.   January 2011 - August 2012
MechOps   2010 - 2012
Amdocs  2010 - 2011
AT&T  2007 - January 2010
Accenture  1999 - 2006
BellSouth/AT&T   1997 - January 1999
Data AID   July 1995 - March 1996

Education
Jacksonville State University   1991 — 1995

Experience
United States Steel Corporation  September 2010 - Present
R & R Commercial Lawn Care, LLC   August 2009 - Present
United States Steel Corporation  November 2009 - September 2010
US Steel Corp.  September 2008 - November 2009
BellSouth/AT&T   January 2005 - September 2008
Southern Company - Alabama Power   May 2001 - December 2002

Education
University of Alabama at Birmingham   2006 — 2008
MS, Electrical Engineering

Mississippi State University - Mississippi State   1999 — 2004
Bachelor of Science (BS), Electrical Engineering

Experience
Technical Consultant  June 2008 - Present
VIP  2012 - 2012
BellSouth/AT&T   June 2001 - June 2008
Timebridge Technologies  June 2000 - June 2001

Skills
Cisco, VoIP, CCNP, Routing, Unified Communications, CCIE

Education
State University of New York - System
Bachelor of Science Electronics Technology, Electronics Technology

Experience
Northern Trust  March 2012 - Present
Navistar Inc  September 2011 - February 2012
Alere, Inc.   August 2010 - August 2011
U.S. Cellular   August 2009 - January 2011
Sears Holdings Corporation  February 2009 - July 2009
CNA  May 2008 - February 2009
BellSouth/AT&T   January 2006 - May 2008
GE Healthcare  2004 - 2006
Harris Bank  2001 - 2003

Skills
AIX Administration, Red Hat Linux, MySQL, Unix Shell Scripting, Perl Script, Ksh, HACMP, Datastage, MySQL Cluster, VIOS, Netezza, Oracle, Teradata, TSM, Netbackup, LPAR, DLPAR, NIM, NFS, RHEL, SLES, HMC, Awk, Databases, HPUX 11i

Education
Illinois Institute of Technology   2002 — 2003
Master's degree

Experience
ADP  November 2012 - Present
AT&T Advertising Solutions  August 2008 - February 2012
AT&T/YP   2012 - 2012
BellSouth/AT&T   January 2003 - August 2008
Bellsouth  August 1995 - 2003
Harry Norman Realtors  1997 - 1998

Skills
SEM, Lead Generation, Account Management, B2B, PPC, Advertising, Online Advertising, Sales Management, Direct Sales, Salesforce.com, Google Adwords, Digital Marketing, Cold Calling Experience, Advertising Sales, Business Planning, Business Strategy, CRM, Customer Retention, Digital Media, Email Marketing, Direct Marketing, Leadership, Competitive Analysis, Management, Market Planning, Marketing Strategy, New Business Development

Education
Eastern Kentucky University
Communication and Media Studies

Experience
AT&T  July 2011 - Present
Church of Jesus Christ of Latter-Day Saints  May 2009 - April 2011
BellSouth/AT&T   October 1988 - December 2008
BellSouth  1988 - 2006
ATT  1977 - 1988

Skills
Financial Reporting, Financial Analysis, GAAP, Strategic Planning, Business Process..., Process Improvement, Management, Negotiation, Public Speaking, Strategic Financial..., Internal Controls, Finance, Analysis, Program Management, Managerial Finance, Microsoft Excel, Corporate Finance, Data Analysis, Leadership, Sarbanes-Oxley Act, Team Building, Access, Business Planning, Business Analysis, Cross-functional Team..., Variance Analysis, Training, Mergers, General Ledger, Financial Accounting, Project Management, Cash Flow, Financial Modeling, Customer Service, PowerPoint, Project Planning

Education
Brigham Young University   1974 — 1977
Master's degree, Statistics

Brigham Young University   1971 — 1974
Bachelor of Science (BS), Statistics

Experience
Department of Treasury- IRS  March 2013 - Present
YP Holding LLC   December 2001 - March 2013
Bellsouth/AT&T   1988 - 2001
Paradise Mgt / H J Russell   1981 - 1988

Skills
Accounts Payable, Accounting, Payroll, Tax, Management, Customer Service, Sales, Direct Sales, Leadership, Budgets, Team Leadership, Negotiation, Analysis, Team Building, Microsoft Office, Strategic Planning, Microsoft Excel, Advertising, Project Management, Finance

Education
Georgia State University - J. Mack Robinson College of Business   1975 — 1977
Bachelor of Business Administration (BBA), Accounting, 3.0

Experience
Freelance  2008 - Present
Bellsouth/AT&T   1999 - 2009

Education
Florida Atlantic University   1992 — 1996
Bachelor's in Liberal Arts, Graphic Design

Broward College   1989 — 1992
AA Degree, Graphic Design/Art

Experience
Bufford Interior Design   August 2007 - Present
BellSouth/AT&T   1973 - 2008

Education
Georgia Perimeter College   2007 — 2009
Interior Decorating

Experience
ASI  October 2006 - December 2014
Bellsouth/At&t   February 2003 - August 2006

Skills
SQL, Microsoft SQL Server, Windows Server, Active Directory, Exchange 2010/2007/2003, Citrix, Windows 7, Veritas Storage..., CRM Integration, SCCM, Hyper-V, Salesforce.com, Track-It, VNC, Backup Exec, Project Management, Forefront, MS Project, AS400 Administration, Engineering Management, Forest Management, Active Directory..., TCP/IP, Quest Migration Manager, Windows, Laptops, Blackberry Enterprise..., BMC Remedy, VMware ESX, Dell PowerEdge Servers, VPN, Group Policy, Data Migration, Antivirus, McAfee, Netbackup, Microsoft Technologies, System Administration, Windows XP, System Deployment, Virtualization, Technical Support

Education
Management and Strategy Institute   2013 — 2014
Black Belt - Six Sigma Project Management

The Ohio State University   1998 — 2002
Bachelor's Degree of Computer Science, Information Technology, 3.80

Experience
Contract Company   May 2010 - Present
WingsAir   2007 - 2008
BellSouth  August 1973 - May 2006
BellSouth/AT&T   1973 - 2006

Skills
Customer Service, Telecommunications, Customer Relations, Word, Negotiation, Microsoft Office, Excel, Account Management, Team Leadership, Team Building, Business Analysis, Problem Solving, Sales Management, PowerPoint, Strategic Planning, Call Center, Wireless, Vendor Management, Budgeting, Operations Management, Change Management, Sales Support, Business Strategy, Process Improvement, Billing, Team Management, Program Management, Product Development, Windows, Product Management, Troubleshooting, Analysis, Planning, Mentoring, Outlook, Forecasting, Data Analysis, New Business Development, Marketing Strategy, Research, Coaching, Documentation, Vendor Relations, Process Engineering, Administration, Network Security, Microsoft Excel, Call Centers, Project Planning, Software Documentation

Education
Middle Georgia College   1971 — 1972

Experience
Altria  September 2006 - Present
SIMCO Electronics  January 2004 - August 2006
BellSouth/ATT  March 1998 - March 2003

Skills
Production Planning, Lean Manufacturing, Continuous Improvement, Distributed Team..., SAP

Education
Strayer University (VA)   2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
CPI  1998 - Present
PixPerfect   1995 - 2013
BellSouth/AT&T   1977 - 2002

Skills
Real Estate, Sellers, Investment Properties, Single Family Homes, Residential Homes, Condos, Property Management, Investors, Videography, Video Production, HD Video, Telecommunications, Product Development, Project Management, Product Design, Photography, Commercial Product..., Investment Strategies

Education
Auburn University
Math, Engineering

University of Maryland College Park
BS, Math, Marketing

Experience
Saszi Global   January 2009 - Present
BellSouth/AT&T   April 1995 - December 2008
BellSouth/AT&T   July 1984 - March 1995

Skills
Marketing Strategy, Advertising, Online Advertising, Social Media Marketing, Marketing, Social Media, Marketing Communications, Strategic Planning, Public Relations, Email Marketing, SEO, Digital Marketing, Direct Marketing, Sales, Graphic Design, Sales Management

Education
Agnes Scott College
Bachelor of Arts, Mathematics

Experience
Macy's  January 2012 - Present
SEDC  June 2010 - December 2011
Bellsouth/att  2002 - June 2010

Skills
Oracle, Oracle Applications, PL/SQL, Unix, SDLC, Requirements Analysis, SQL, SOA, Disaster Recovery, Integration, Unix Shell Scripting, Solaris

Education
Elphinstone College
High School

Rajiv Gandhi Institute Of Technology
Bachelor's Degree, Electrononics and telecomms

St Josephs School
High School

Experience
AT&T  July 2009 - Present
BellSouth/AT&T   August 2006 - June 2009

Skills
Wireless, Telecommunications

Education
Furman University
BA

Experience
Appalachian Mountain Services   August 2010 - Present
BellSouth/ATT  1980 - 2008
BellSouth/ATT  1980 - 2008

Skills
Bookkeeping, Customer Service, Financial Reporting, General Ledger, Microsoft Word

Education
Murray State University   1971 — 1975
Bachelor of Science, Math/Computer Science

Experience
AT&T  September 1991 - Present
BellSouth/AT&T   May 1981 - September 1991

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning

Education
Appalachian State University   1977 — 1981
Bachelor of Science (B.S.) Business Administration, Marketing and Accounting

Experience
AT&T  February 2007 - Present
Bellsouth/AT&T   February 2007 - Present
BellSouth  August 2005 - February 2007
BellSouth  August 2000 - August 2005
East End Headstart   May 2000 - August 2000

Skills
Program Management, Networking, Hardware, Technical Support, Electronics, Software Installation, Human Resources, Telecommunications, Wireless, Vendor Management, Integration, Data Center, Troubleshooting, PMP, SDLC, Cloud Computing, Disaster Recovery, Project Management, Mobile Devices, Security, Process Improvement

Education
Alcorn State University
Bachelor of Science

Alcorn State University

Meridian Community College
Associates Degree

Experience
Baptist Health System  February 2005 - Present
BellSouth/AT&T   April 1977 - April 2005

Education
University of Alabama
BS, Bus/Communication Mgt

Experience
ALLEN OKIE MD PA   June 2002 - Present
BELLSOUTH/AT&T   June 1968 - March 2002

Skills
Microsoft Word, Healthcare Management, Administrative..., Healthcare, Office Management, Microsoft Office, Microsoft Excel, Data Entry, Outlook, Office Administration

Education
University of North Florida

Experience
Calcasieu Parish Police Jury  February 2015 - Present
First Heritage Credit  January 2013 - February 2015
Advantage Staffing/CPSB Tech Support Center   February 2012 - July 2012
BELLSOUTH/AT&T   January 2001 - January 2010
Sprint  January 2000 - January 2001
THE EYE CLINIC  January 1999 - January 2000

Skills
communications, Microsoft Office: Word,..., organization

Education
McNeese State University   2010 — 2011
BA, General Education

University of Mississippi   1995 — 1999
education

Experience
Semi Retired  June 2011 - August 2012
Bellsouth/AT&T   January 1981 - July 2011

Education
Florida Agricultural and Mechanical University   1975 — 1979
B.S., School of Business

Experience
Center of Hope for Cancers & Blood Disorders   January 2008 - Present
BellSouth/ATT  December 1986 - September 2008

Education
Colorado Technical University   2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Healthcare Management

Experience
Retired and Self employed infrastructure consultant   February 1992 - Present
Bellsouth/At&T   February 1980 - November 1991

Skills
Strategy, Management, Investments, Business Strategy, Risk Management, Mergers & Acquisitions, Strategic Planning, Leadership, Portfolio Management, Finance

Education
Auburn University at Montgomery   1989 — 1991
BS, Applied Economics

UAB   1972 — 1974

Experience
Lisa's Kitchen Catering Services   January 2001 - Present
BellSouth/AT&T   April 1997 - June 2010

Skills
Sales, Team Leadership, Customer Service, Marketing, Customer Satisfaction, Social Networking, Leadership, Event Planning, Time Management, Social Media, Marketing Communications, Event Management, Management, Public Relations, Public Speaking, Fundraising, Teamwork, Project Management, Microsoft Excel, PowerPoint, Microsoft Office, Customer Retention, Microsoft Word, Direct Sales

Education
Kennesaw State University   2014 — 2015
Master of Arts (M.A.), Integrated Global Communications

Strayer University-Georgia   2008 — 2014
International Business

Schenley High School, Pittsburgh, PA   1975 — 1978
General Studies, General Studies